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Ramelton Road, . Letterkenny, Ireland
Based on 304 hotel reviews9.0
Value for money
Free WiFi
Real guests. Real stays. Real opinions.Read more
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Showing 1 - 75
Reviewed: 15 July 2018
눉Everything was great Good was excellent ,good portion side Room was very clean , very quiet at night. Will stay again
눇Location , to letterkenny and access to countryside
Stayed in June 2018
Reviewed: 9 July 2018
눉On a busy road which is noisy and furniture/ design of the hotel is very dated. Bathrooms need makes overs.
눇staff were lovely and very helpful Breakfast was good.
Stayed in July 2018
Reviewed: 29 June 2018
눇We were so impressed with this hotel we stayed an extra 2 nights. Couldn't recommend it enough. Staff brilliant atmosphere brilliant food excellent and location just perfect
Stayed in June 2018
Reviewed: 29 June 2018
눉Breakfast was ok only - not quite up to the high standard of the evening meal.
눇Comfortable room - lovely and cool despite the Mediterranean temperatures outside! Great night's sleep. Good quality and good value food in both the bar and the restaurant.
Stayed in June 2018
Reviewed: 6 June 2018
눉Had difficulty with the Wifi unable to receive Emails on my IPad. Could have been a problem of my own making. Worked fine on return to home.
눇The quietness and peaceful surroundings.
Stayed in June 2018
Reviewed: 25 May 2018
눉Nothing, loved the place and will stay there again next year.
눇The receptionist was wonderful, she helped answered all my questions, I even got to check in early at no additional cost. Breakfast was amazing and they do customize your order if needed. The room I got was BEAUTIFUL. Although I was in town for business, I did not want to be surrounded by buildings, I wanted to have a view and they had a great view.
Stayed in May 2018
Reviewed: 12 May 2018
눉The extract vent in the bathroom was quite loud and inconsistent.
눇The staff were wonderfully attentive and helpful and the spa services were fantastic.
Stayed in May 2018
Reviewed: 7 May 2018
눉Really enjoyed our stay was the break we needed but did not feel like a 4* facility. 3* would be more accurate
눇Staff all very friendly, good breakfast selection and restaurant second to none
Stayed in May 2018
Reviewed: 9 April 2018
눉The only issue I can think of was that the door hinges in the room could do with a little oil as they were noisy when opening and closing the door.
눇Room was quiet, comfortable and clean. A huge percentage of staff were actually Irish which is a nice change from other hotels around the country that are full of foreign nations who have almost no English.
Stayed in April 2018
Reviewed: 6 April 2018
눉The bedrooms were poor, the bed was soft but both of us rolled into the middle. The wooden doors of the wardrobe were noisy when closing them banging quite loudly in all rooms so when one person woke in the morning everyone woke. The room doors were also loud when closing them so a lot of adjacent room noise was heard. The radiators were off yet in the middle of the night I had to get up to open windows this is not what you want to do on the ground floor with sub zero temperatures outside. There was no fridge for water or drinks, leaving you to use the bathroom tap water which was off colour. According to the news there was a major water scare in this area and the water board were fined over it.
눇Staff were friendly and helpful. The bar restaurant and sun room were a delight to use and the food was reasonable. The large wooden beams were interesting in the foyer and the sun room which allowed the use of a lot of glass providing plenty of light in these areas.
Stayed in April 2018
Reviewed: 13 March 2018
눉I would have liked a fridge to keep cold water in to drink at night as i felt dyhrated. our room was very warm.Did open the window but traffic distracting.
눇Food was delicious. Great portions.came away very full and satisfied. Staff came over a few times to check we were satisfied.well done to a good service.
Stayed in March 2018
Reviewed: 25 February 2018
눇Loved tat it was a very relaxed hotel and omg there is open fires al through hotel it was so homely ! Loved sitting in bar and a big open fire it was amazing and even when we went 4 breakfast next morning er was a big fire lite in breakfast room we could of sat al day! Wil defo b back
Stayed in February 2018
Reviewed: 14 February 2018
눉To be honest I cannot fault the hotel. Look forward to a cousins Wedding there in march
눇From the second we entered we had the best trip. Everything was perfect and the staff were all so pleasant
Stayed in February 2018
Reviewed: 22 January 2018
눉It's taken a long time to think of positives to say above. Whilst the hotel is fine, I would have been very happy if it was 2* and half the price. Our room was tiny and the bed was the smallest double I've ever been in. The TV remote didn't work, the room was always too cold with no heating or too warm when it came on. Whilst the hot breakfast was very tasty, the buffet was very limited. Both days we stayed we went down at around 9.30 and everything had gone. No juice or pastries to be seen. The hotel locks up at midnight and left us outside ringing the doorbell with no answer for 5 minutes, we ended up knocking on the bar room window which eventually got us an answer and a security guard left us in. This was at about 1am which seems crazy for a 4* hotel to me!
눇The whole hotel is very clean and tidy. Breakfast was delicious! Shower was warm and nice and powerful too.
Stayed in January 2018
Reviewed: 8 January 2018
눉We went and stayed in the hotel with the sole purpose of going to the spa and it was booked up, we weren't able to use the facilities even though we stayed in the hotel.
눇Staff were more than friendly, especially a wee girl called Lauren who wore glasses. She was lovely. Food was brilliant. No complaints there.
Stayed in January 2018
Reviewed: 18 December 2017
눇I was there with my Fiancé whom I had just proposed to that day. After my partner talking to the staff about the engagement we returned to a lovely surprise of a bottle of Proseco and a congratulations card. Fantastic touch!
Stayed in December 2017
Reviewed: 22 October 2017
눇The staff were very friendly and welcoming at reception and in the bar. The room was very comfortable and spacious. We had a lovely meal in the bar. Breakfast was very good.
Stayed in October 2017
Reviewed: 14 October 2017
눉Nothing really. Everything met our needs during our visit.
눇very helpful and friendly staff. True Irish hospitality. Large well heated and ventilated bedrooms. Lots of space to use. Comfy beds, ample towels, generous toiletries, tasty breakfast, lovely and quiet to the back of the hotel. Nice lounge for sitting and relaxing, lots of space for car parking, lovely meals in bar.
Stayed in October 2017
Reviewed: 12 October 2017
눉Bath map was dirty, there was a nail sticking out of the chair in room 210.
눇The Irish breakfast was cooked to perfection. Staff were very friendly and helpful.
Stayed in September 2017
Reviewed: 12 October 2017
눉loved the whole experience
눇my family and i were there to celebrate our silver anniversary it was the hotel we choose for our wedding. it has be re furnished and really beautiful. the staff are all very friendly food to die for services were excellent
Stayed in September 2017
Reviewed: 4 October 2017
눉The bed was the most uncomfortable bed that l ever "slept" in, my husband and l had the worst night sleep. We had dinner in the bar/restaurant, the food came out of the kitchen at a speed that screamed pre-cooked and finally it's too far out of the town centre.
Stayed in September 2017
Reviewed: 2 October 2017
눉Nothing that I know off.
눇Staff brilliant. There was a big wedding in one function room & a birthday party in another, yet the staff were very quick in serving all other dinners in the bar area. Hotel was spotlessly clean throughout. Highly recommend it.
Stayed in October 2017
Reviewed: 2 October 2017
눉Road was quite noisy right outside the window. Not the hotels fault tho it did quiet down during the night.
눇We were greeted with rose petals on the bed and chocolates. Very cute
Stayed in October 2017
Reviewed: 1 September 2017
눉A few parts of the bathroom would need fixed up.
눇Staff were very nice. Breakfast was delicious. Had a few cocktails which were very good. A very relaxing night.
Stayed in August 2017
Reviewed: 1 September 2017
눉Food. I ordered minestrone soup and it was packet soup with 1 piece of fresh carrot. I ordered chicken qoujons and chips both bought in not fresh and tasteless
눇Friendly staff
Stayed in August 2017
Reviewed: 18 August 2017
눉Dinner was dreadful - I sent it back and they didn't charge. Breakfast was not much better - very let down by their kitchen. Staff were very pleasant about dealing with the complaint but surely if the Roast of the Day has been under a heating lamp since lunch time then it should be removed from the menu!!! Microwaved watery scrambled eggs and very salty smoked salmon were unpleasant. Room was ok - it's a hotel it's what you expect.
눇The staff.
Stayed in July 2017
Reviewed: 4 August 2017
눉I stayed in the hotel for my prom, my boyfriend and I checked in while in our prom outfits, the receptionist (a short, blonde hair older lady) rolled her eyes as we walked through the door then was very blunt to us checking in. She asked me did I bring a car to which she rolled her eyes at me while asking and looked incredibly shocked when i said yes.I believe she was this blunt towards us because of our age as I witnessed her being lovely to the middle ages people. The next morning when we went for breakfast, all the middle aged people were giving us dirty looks but my boyfriend and I were very silent and we were not making any fuss for attention to be on us.
눇Breakfast was lovely though.
Stayed in August 2017
Reviewed: 2 August 2017
눉I didn't like that the so called 'Spa' wasn't actually a spa its a beauty salon that you have to book before you turn up, this wasn't clear. When we went down for dinner we were met with a less that helpful and enthusiastic waitress, who took our food order and left without our drink order. When we asked to see a drinks menu, she rattled the beer list off fast and my partner asked what was the first beer she said and she rolled her eyes and sighed. The food was terrible at the 'award winning restaurant'. I ordered the battered fish and chips, the batter on the fish was soggy and a child's sized portion that consisted off 2 6" pieces of finger thin white fish. The chips were cold and hard and not home made. My partner had the grilled fish which when it came looked like it had been sitting out for ages and was luke-warm and had little to no flavour, his chip came out the same as mine. The veg was also undercooked. The bed's weren't very comfortable and the rooms didn't have a fridge or bottled water.
눇I like that after I complained about the food we got 6 euro off our bill. The dessert was good. Most of the staff were helpful and friendly. The staff at the spa were friendly and very helpful. The breakfast was good.
Stayed in July 2017
Reviewed: 21 July 2017
눉All fine
눇I am a regular visitor to Letterkenny for work reasons and stay at the Silver Tassie around 3 or 4 times a year. Always consistently good quality accommodation and the bar/restaurant food is also consistently good. One BIG plus point for me personally is that i nearly always get a good quiet night's sleep, unlike a lot of hotels in similar price range. Recommended.
Stayed in July 2017
Reviewed: 22 June 2017
눉Having to check out again the following morning .
눇Arrived at hotel near to midnightand was hungry. The barman made me the nicest chicken sandwich with side salad I have ever eaten . Brilliant.
Stayed in June 2017
Reviewed: 14 June 2017
눉Side salad with dinner looked as if it had been sitting around for a long time.
눇Rooms were big , clean and the bed was comfortable.staff very freindly and attentive.
Stayed in June 2017
Reviewed: 11 May 2017
눉While eating in bar found staff to pushy trying to sell drinks took away my plate while wife still eating felt very rushed like on a ryanair flight sell sell sell a pity
눇Comfortable and clean really nice hotel staff good
Stayed in May 2017
Reviewed: 8 May 2017
눉Porridge was the best ever, breakfast was very good my husband had the full Irish he said it was one of the best .
눇Hotel was very tired it could do with some work to bring it up to date. Beds were really bad lumpy and hard Having said that the staff where really nice we had to change or room because of the noise down below singing and doors opening and closing the girl at the front reception was really nice helpful
Stayed in May 2017
Reviewed: 30 April 2017
눉Had heard great reports about the food at this hotel. I would describe it as average. The salad was limp. The breakfast was very disappointing, no croissants and the scones very uninviting. I am shocked that this hotel is rated at four stars.
눇The staff were pleasant and helpful. I was just surprised that on check out there was no enquiry if we had enjoyed our stay.
Stayed in April 2017
Reviewed: 27 April 2017
눉I wish they used fitted sheets rather than just tucking a flat sheet under the mattress. It kept coming loose.
눇The service was phenomenal and the spa was so convenient. I'd go back in a heartbeat.
Stayed in April 2017
Reviewed: 17 April 2017
눉Can you send me an email to contact you please. I complained at the hotel. I was not satisfied with their response. There were two 'blood stains' on the quilt before our arrival. Unfortunately, as they were under a throw-over, we did not see them until the following day. That was reported - quilt was changed. Subsequently I went to the reception with the photo of the quilt and stains. I got an apology for same and was told that it would be dealt with Georgina the Managress to whom is was reported to the previous day. I was told she would be there in 15 mts. We had our breakfast. We went to check out. I was told that Georgina had apologised. I said that was not acceptable - I would have, at least, expected them to deduct the coffees from the bill if not the full price of the room ... I was just told - sorry - I am extremely unhappy The shower changed temperature - at least three times in one shower- from very hot to very cold - this was also reported. I am not even concerned about this (although very serious for an older person) I am more concerned about the quilt. I have a picture of the quilt and I would like to pass it to you. This is completely unacceptable. I asked for surname of the Manageress - Georgina Howley. I was then asked if I wanted to meet here - I was on way to visit my elderly aunt (recently recovered from a stroke) - I really did not have the energy to say anymore. I am from Donegal - I am embarassed to be treated like this in my home county. thank you for asking me to comment. I look forward to hearing from you.
Stayed in April 2017
Reviewed: 17 March 2017
눉The heat was that bad it made my bf sick, we couldn't get to sleep, we had to constantly change because the heat made us that sweaty.
눇The staff where brilliant and the food was amazing
Stayed in March 2017
Reviewed: 22 February 2017
눉Spa wasn't available .. only available slots where the day after we arrived this was a massive disappointment the girl on the desk was I found rude and extremely unhelpful
눇Staff are so friendly and helpful such a relaxing atmosphere I can't wait to get back
Stayed in February 2017
Reviewed: 3 February 2017
눉Nothing. Yet another stay here where I can not fault the people or the place.
눇Cannot fault this hotel - always a superb welcome, the staff couldn't be more helpful, the food (both dinner and breakfast) is always immense and location is spot in - add in the excellent spa and there's nothing that beats it!
Stayed in January 2017
Reviewed: 29 January 2017
눉The room 102 that we where given was really smelly with damp but we we got moved to room 101 amazing. The staff in bar resturant just ok food nothing great.
눇We have been here a few times love the beauty treatments the beautician Alison is amazing.
Stayed in January 2017
Reviewed: 10 January 2017
눉I was happy with my stay
눇The staff were really friendly & very helpful, The breakfast is lovey good choice of food before a lovely fry,i would stay here again 😊
Reviewed: 8 October 2016
눉the breakfast was a little dry and my potato farl was slightly burnt so I think you would have to be up earlier than 10 am to get the freshest of breakfasts.
눇Croissants fresh and bed really comfy, very relaxing spot when not too busy.
Stayed in October 2016
Reviewed: 7 October 2016
눉Very slight marking down for the filthy shower mat. Not a big deal in the grand scheme of things but it showed a lack of attention to detail which surprised me in an otherwise excellent hotel.
눇Comfortable, spacious room and well equipped en suite. Evening meals are great -well cooked food and lots of interesting choices on the menu, breakfast is above average. Not as good as the evening meals, but it's cooked to order which is a big plus for me. Great staff. Small gym which you'll typically have to yourself.
Stayed in October 2016
Reviewed: 22 September 2016
눉Toilet. I need an accessible room and the raised seat on the toilet fell off each time I used it.
눇The room we were given was well appointed and very spacious, in fact one of the largest we have stayed in! It was quiet and the bed was extremely comfortable.
Stayed in September 2016
Reviewed: 9 August 2016
눉There is nothing around it.. Letterkenny town is not 5 minute drive but almost 20 minutes .. We waited almost an hour for a sandwich The swimming pool was not only offsite but 7k offsite The spa was booked up No mini fridge Tgere was a vending machine on our floor but it was empty
Stayed in August 2016
Reviewed: 2 August 2016
눇The venue stands out because of the customer service. EVERYONE is delighted to welcome you and take care of all your requests. The room was spotless and despite there being a wedding going on - the room was very quiet. The public areas were also kept spotless at all times.
Stayed in August 2016
Reviewed: 26 July 2016
눇The staff were friendly and helpful, stayed for a wedding and the food was excellent. Staff went above and beyond for guests and were very accommodating. The rooms were spacious and comfortable.
Stayed in July 2016
Reviewed: 21 July 2016
눉Nothing could of been better everything was first class
눇If u didn't want something that was on menu u just had to ask and they changed it for you.
Stayed in July 2016
Reviewed: 21 July 2016
눉Could not say one thing from we arrived on Sunday to we left on Tuesday lunchtime .
눇Staff all very friendly ,very helpful and clean. Rooms very clean and bed very comfortable. Breakfast exceptional cooked when ordered and restaurant food delicious. Very well located to places of interest to visit. I had a heavenly treat spa and no better words could describe it.
Stayed in July 2016
Reviewed: 19 July 2018
눉A little far out but would still recommend it ...beautiful hotel
눇Staff very help and polite and hotel immaculate
Stayed in July 2018
Reviewed: 13 July 2018
눉A lot further out of town than advertised
눇Lovely room, attentive staff, class food
Stayed in July 2018
Reviewed: 7 July 2018
눇Bed very comfortable and pastries very fresh and flaky
Stayed in July 2018
Reviewed: 5 July 2018
눉rooms a little dated
눇the breakfast was excellent
Stayed in June 2018
Reviewed: 5 July 2018
눉It was very hot and it was difficult to cool the room
눇Comfort and a very large room.
Stayed in July 2018
Reviewed: 3 July 2018
눇Everything great friendly staff great food rooms excellent.
Stayed in July 2018
Reviewed: 30 June 2018
눇Lovely hotel. Fantastic scenic location. Great food. Very nice staff.very well appointed room
Stayed in June 2018
Reviewed: 29 June 2018
눇Excellent location
Stayed in June 2018
Reviewed: 7 June 2018
눇We had a lovely room. Great food
Stayed in June 2018
Reviewed: 6 June 2018
눇Lovely place super staff Highly recommended
Stayed in June 2018
Reviewed: 29 May 2018
눉The fact u weren't allowed to take a glass water up to us room
Stayed in May 2018
Reviewed: 16 May 2018
눇Large spacious room
Stayed in May 2018
Reviewed: 9 May 2018
눉Better location within hotel
눇Everything except view from bedroom which was ou5 on the conservatory roof
Stayed in May 2018
Reviewed: 9 May 2018
눇Everything..excellent food, comfy bed, quiet room..
Stayed in May 2018
Reviewed: 4 May 2018
눉I can honestly say nothing
눇The food was first class and the staff were very accommodating
Stayed in May 2018
Reviewed: 2 May 2018
눇Very pleasent staff. Very clean hotel.
Stayed in April 2018
Reviewed: 29 April 2018
눇Excellent venue highly recommended
Stayed in April 2018
Reviewed: 26 April 2018
눉We were very disappointed with the view out of our window; the bins
눇Everything was lovrly
Stayed in April 2018
Reviewed: 23 April 2018
눇Comfortable spacious rooms. All staff were very welcoming and helpful
Stayed in April 2018
Reviewed: 22 April 2018
눇The space and the attention to detail.
Stayed in April 2018
Reviewed: 12 April 2018
눉No problems
눇Nice quiet room. Good bar food and breakfast.
Stayed in April 2018
Reviewed: 10 April 2018
눇Lovely food and atmosphere. The staff were so helpful and friendly, couldn't have done enough for you!
Stayed in April 2018
Reviewed: 9 April 2018
눇room comfortable,breakfast lovely especially porridge,staff very friendly and helpful.
Stayed in April 2018
Reviewed: 8 April 2018
눇Really homely feel
Stayed in April 2018
Reviewed: 4 April 2018
눉The beds weren't very big. Could barely fit me and my partner in the same bed.
눇Food was lovely
Stayed in April 2018
Reviewed: 3 April 2018
눇Great food
Stayed in April 2018
Showing 1 - 75
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