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How was the Economic Commission for Latin America and the Caribbean (ECLAC) established?
Last Updated: Feb 10, 2015
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The Economic Commission for Latin America was established by E/RES/106(VI) of 5 March 1948.
It was renamed Economic Commission for Latin America and the Caribbean pursuant to E/RES/1984/67 of 27 July 1984.
Documents of the Commission are issued under series symbol E/CEPAL/-.
Press releases pertaining to the Regional Commissions are issued under series symbol REC/- (formerly ECLAC/-).
The Spanish acronym CEPAL (Comisión Económica para América Latina y el Caribe) is often used when referring to this commission.
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Disclaimer: answers are prepared by library staff using resources available at the time of writing. This site may include links and references to third-party databases, websites, books and articles, this does not imply endorsement by the United Nations.


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Can Customer Service Help Save Government? A Post-Election View
Here in the United States, we just finished a presidential election, and it got me thinking about government efficiency and effectiveness. This post will not be political (and I hope others will embrace that spirit in this discussion), because it does not matter what your ideological beliefs are — I think we can all agree that, in most cases, government could do a better job of delivering its services.
Polling generally proves out that citizens have a poor view of not only their elected representatives but of most customer facing agencies. The acronym DMV is a punch line for standing in line. The post office is used as the example of a financially and operationally mismanaged business concern.
Government customer service is, in general, a contradiction in terms.
Now, this is not a swipe at the many local and state agencies that have made concerted efforts to better serve their customers, the citizens. Nor is it meant to demean the many government employees who want to do a great job but are hamstrung by bureaucracy and excessive policies.
This post is merely a quick question about the state of service across the governmental spectrum as a whole.
Does Government Customer Service Exist?
We have written about oligopolistic firms and how they are able to be successful without good customer service due to the lack of competition. Government takes the dynamic a step further, because, for the most part, government is a monopoly, subject to no competition at all.
Bad service or good service — government remains.
And that is exactly the problem, most governmental agencies do not think of their citizens as customers, because they do not have to.
So, the question I pose: Can a focus on customer service help save government?
- What if the longest wait at the DMV for anything other than a driver's test was ten minutes?
- What if government employees were evaluated and promoted based on their service delivery?
- What if county zoning officials were required to respond to contractors in one business day?
- What if government communications focused on the options you have and not the penalties you face?
- What if government employees were, heaven forbid, actually empowered to solve customer issues on the spot?
This election season has garnered a lot of discussion about how disenchanted people are with both the political process and government in general. Sure, the vitriol of campaign season is a turn off to many, but it is the everyday interactions citizens have with governmental agencies at all levels that cement this feeling on an ongoing basis.
If going to the DMV was the best experience of someone's day, their attitude towards government would be better — campaign ads or not.
In the end, customer service will not determine whether an agency is funded or a program is created — that is what the political process is for.
What customer service can do is make sure that once agencies are created or programs are in place that they deliver their services effectively and efficiently, making for happier customers and a more satisfied citizenry.
What do you think? Can customer service help save government?

subset: commoncrawl


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Barely one week after a picture of a couple posing naked in what appears to be a river went viral, it turns out the man is actually a popular Kenyan politician.
The social media community was recently hit with a scandalous picture of a couple 'skinny-dipping' in a river, recently. Further 'research' has proven that the man who appears to be much older than the girl he posed with, is a Kenyan politician.
According to a Facebook user identified as Calos Arap Sung, the man is the Ward representative of Kilifi North Constituency, whose name is Hon Kahindi Geoffrey Muhambi.
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Calos who shared the post on Facebook, wrote:
"As Kilifi county is grappling with the loss of county funds to a tune of KSh51 million, Mnarani MCA, Hon Kahindi Geoffrey Muhambi was busy using the same money doing what he does best"
Na wa oo!
Source: Gossip.naija.ng


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Payment Advance payment by credit card or providing credit card guarantee may be necessary for finalizing the reservation, depending on the chosen date, room and price.
Arrival, opening hours The personnel can speak Spanish and English languages.
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Relaxation: Fitness
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Cholera In Haiti Capital Confirmed
A cholera epidemic has spread into Haiti's capital, imperiling nearly 3 million people living in Port-au-Prince, nearly half of them in unsanitary tent camps for the homeless from the Jan. 12 earthquake.
Health authorities told The Associated Press on Monday that tests confirmed a 3-year-old boy who hadn't been out of the city had caught the disease. More than 100 other suspected cholera cases among city residents also were being tested.
The outbreak has already killed at least 544 people in Haiti, Health Ministry Executive Director Gabriel Timothee told the AP.
Oddly, there seems to be no real will on the part of the international community or the US to send the level of assistance the Haitian people so desperately need to but the brakes on this epidemic.