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|Christopher Schultz <ch...@christopherschultz.net>
|Re: Baked-in context paths
|Thu, 07 Nov 2013 21:24:39 GMT
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 Milo, On 11/7/13, 2:46 PM, Milo Hyson wrote: > On Nov 7, 2013, at 7:57 AM, Christopher Schultz > <firstname.lastname@example.com> wrote: > >> The only way to reliably mutate context-paths during proxying is >> to re-write the headers and content of the pages. It's >> miserable. > > Perhaps YOUR experiences have been miserable, but clearly that's > not the case for everyone. The only headers I've ever needed to > modify are request URL and cookie path, both of which can easily be > adjusted with HTTPD directives. As for content, due to my use of > relative linking, I've never needed to tweak it after leaving > Tomcat. > >> To be clear, I've *only* been recommending context-relative >> resources. > > You've been recommending server-relative references. The > context-path, by definition, gives a location that is relative to > the server, and therefore anything it prefixes becomes > server-relative. A context-relative path is one that is relative to > the context. Please see > http://velocity.apache.org/tools/devel/view/LinkTool.html#setRelative(). Fair > enough: host-relative links. But nobody in their right mind uses "../../../.." to get to the context-path (which, by definition is relative to the host)... instead they use request.getContextPath() and then tack-on a context-relative link to the end of it. >> Note that it's much more convenient to use Velocity Tools' >> LinkTool, which not only can construct "relative" URLs, but it >> will properly encode them with the session id when cookies are >> not in use. Also note that "relative" links will become >> context-relative links. > > First of all, LinkTool returns server-relative links, not > context-relative. Second, not everybody needs to encode session > IDs into URLs. In fact, some people don't even use sessions. Were > these issues for me I would of course take a different approach. > Third, a single VTL variable is pretty damn convenient. As a > content developer I just put that in my template and as if by magic > the links work. Granted, the framework developer had to write code > to initialize that variable, but it was trivial and only had to be > done once. I know how LinkTool works (hint: http://velocity.apache.org/who-we-are.html) I'm not saying that you can't make "pure" relative links work. I'm just saying that writing robust software has led me to make certain decisions about the way things "ought" to be.. and this is one of them. >> You have been fairly lucky. You must not use #parse() a lot. > > Except for experimentation, no, I don't. Even if I did, I'm not > sure why that would be a problem. So far as I know, all parse() > does is temporarily switch the VelocityEngine to a different > template. Yes... and render its output. So let's say you have a template for, say, menus. Here's an example: Users Admins Public Now you want to use your menus in all three of the above pages. So, for example, you have "users/index.vm": #parse('/menus.vm')
This is the Users' Page.
 Then you also have the admin page: #parse('/menus.vm')
This is the Admins' Page.
 ... and all your links are boned. Oh, no problem: just add "../" to the beginning of all the links in the menu.vm page, right? Users Admins Public Great, that works. Until you try to include /menus.vm in your page with address /context/users/special/index.vm Your solution? Create a VTL variable (hopefully, actually done somewhere non-VTL-specific) called $relativeContextPath and use that: Users Admins Public So, how do you set that value? Do you have a Filter that takes the current URL and calculates how many "../" you need to put on it to get back to the context-root, then stick it in the request? That sounds like more work to me than this: Users Admins Public ... and no Filter to fix things up for me. It will also work in the cases where the Filter does not run for some reason (maybe it's not configured for all URLs, so 404s slip-through, etc.). - -chris -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.15 (Darwin) Comment: GPGTools - http://gpgtools.org Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iQIcBAEBCAAGBQJSfAUVAAoJEBzwKT+lPKRYKLAP/iaiRfUCXCNA3Trxi5rgH6mw trtU9X+V11XcUftqeNcDv6jEUv6WuVttYL9ZDOjDsDZbDeIZi+8zMfEU0fpZeKau xpI8Xqdl87cf4aBuNV/CzIawUXdAnx3srPEUao8PRvWhhtTbl7QKTM+rSI9yen8A +ClEs0lUcdqi5Ul1pudFfoi0ln30Rkku1Y2eAQmbueeZX7NDFiTgR9+7bEmebXd9 LIGOEbgnZsd8tKHELvs2LDL6UYlSK34QHQqO4YICTSHN3Bi17tb6wTf1K7qFufL7 z3xK6DBLQvT9ISr63+JghR10ogZDtiaIqhXkPvBxkbvAbjwr8cG3ikkjqxqUAzhB GEO7pNU01ZuVnj7gD2XFT+N+Nq8VxlXqfNtN9FTm1/2Jfy7KM91ei0WybFr36j9v oZsZ81s77WU1/RatS6N4zL/MTuI65V8Eq6pbVMkbTG/2O+8l7qinLL2m+SEdH/1s qqEmWWwDVL9M9AnWAxbsmxKMI5JCaUIrUDqJR2NpT23SP+FcDpbaW6l4RiroQxzH iQWTPTWS5pPdwSLvTF68mJ+TxICXKDoSBcurwlnxHT+qV6uqQYf8cDhe7dNDjMah KB9JbAQ/Lk1sGrisOLkzQPZGOotJmZR6NlQLItBI9yEBPniMcmrpl0yckd6Hj6XJ mw5y56wgWXLdbdyY03Sa =aB5B -----END PGP SIGNATURE----- --------------------------------------------------------------------- To unsubscribe, e-mail: firstname.lastname@example.com For additional commands, e-mail: firstname.lastname@example.com
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LeitOn-Team - your contacts
Below you can find our team members at LeitOn GmbH in Berlin, Germany - each with an individual service statement.
You may contact any member by using above email or phone number. You will then be forwarded to the desired person.
Berlin - printed circuit board production
Christoph Kendler
Managing Director
"True strength comes from the inside. A strong organized and optimized back-office allows us more time for your individual requirements. It is my job to continuously optimize processes so that there is more valuable time to serve your needs."
Dipl. Kfm. Daniel Hartmann
Sales Manager
"Finding individual solutions, catered to your needs and requirements without ever forgetting our personal relationship - this is what I am standing for. Flexibility and know-how allow us to customize solutions for you. You are in the centre of our attention and we regard us as being part of your team. You can 100% rely on us!"
Mario Gehrau
Technology Manager
"The complexity and correlation of printed circuit production processes have always fascinated me. PCB manufacturing never gets boring. Over the years, systematic analysis and manufacturing process optimization have become my passion. I analyze, test, optimimize, document and implement complex processes into production - until your PCBs reach the highest level of quality!"
Marco Scholz
Qualitäty Management Representative (QMR)
"Problems occur in any manufacturing company. But the problem itself is not a problem. The problems are comments like "it's always been like this" and "then we have to be more careful". Every corrective action must be a systematic one, without depending on luck. But it has to be pratically to be accepted as a solution by the production staff, too. Implementing these solutions is my job, so that your PCBs arrive on time and in best quality."
Enrico Pulst
"No electronics without chemistry. With a wide range of production processes and modern machinery at LeitOn we offer some fascinating technologies. The perfect interaction between mechanical and many chemical processes for printed circuit board production is a daily challenge I do enjoy."
Mike Junghannß
Shift Leader
"Hunt dead-lines, motivate co-workers, helping out.. In such a great time like LeitOn's it is fun to push your printed circuits through production."
Nicole Hanisch
"I always make time for your enquiries and requests. You can rely on my know-how and fast response to your questions, for technical or organizational questions alike."
Sascha Kappel
Technical Sales
"Your advantage is my passion for complex printed circuits. Together we can discuss high-layer multilayers, rigid-flex, special materials, embedded technology and much more. I analyze feasibility and come up with solutions to optimize your price. With complex PCB enquiries, I am your contact."
Denise Fuierer
"What can I do for you? Service is my passion. I am not satisfied until all your needs are fulfilled."
Holger Flack
"Years of experince as a component broker allow me to look beyong the PCB and understand your requirements better. We can discuss assembly projects just as normal PCB production. I am eager to consult you "all around" printed circuit boards."
Laura Böttcher
Apprentice – Industrial Sales
"I enjoy the mix of numbers and technology. Here I am not just calculating boring things. I learn new technologies every day and have to stay alert all the time. Such challenge is what makes a job being interesting for life."
Patrick Biermann
Apprentice Micro-Technologist
"During my apprenticeship I am eager to learn as many aspects of PCB production as possible. Being trusted to work independently in all production departments I can actively learn how to take over responsibility for the quality that I produce. Later I like to participate in the realisation of complex projects and actively solve technical production challenges."
Saskia Samide
Order Acceptance / Purchasing
"Our commitment just begins where other's service already ends. We are there for your individual needs, starting from complex PCBs, special shipment or packing arrangements to the latest dining recommendations in Berlin."
Andreas Hermann
"As CAM technician I transfer your requirements from design into manufacturing. I am striving to find the best possible solution for you by working with you, instad of just for you: straight forward, competent and friendly."
Julian Schmidt
"As a micro-technologist with detailed experience in the PCB production on the shop-floor, I know what is important for high-quality products. As a CAM-technician I am getting the best out of your layout right from the start."
Jörn Baumann
"Extensive experience in CAM-PCB-high-tech makes me your contact for rigid-flex, SBU and impedance controlled printed circuits. This is never getting boring."
Christian Hinrichs
Production of Special Projects
"As a micro-technologist I am familiar with all aspects of printed circuit production, starting from CAM-engineering to final quality inspection. I use this knowledge to realise complex production steps, envision possible failure modes and optimise the processes accordingly."
Dr. Andreas Mertgen
Software Programming
"Developing software that enhances productivity by automation is one of the most satisfying jobs I can imagine: when suddenly a range of manual steps are all put into a program and just works at a click - faster, more reliable and with obvious delight of the user. Then I know I have done a good job. Here at LeitOn I have a complex range of responsibilities. Online calculations, production planning systems and machine automation offer never ending excitement to me."
Rita Richter
Final Quality Control / Shipment
"For almost 40 years I am checking and packing PCBs and electronic components. The young and dynamic team here at LeitOn offers changes and new requirements on a regular basis and never lets this job get boring."
Kerstin Würtz
Final Quality Control / Shipment
"Quality assurance is our duty for your individual requirements."
Andreas Kwasny
Material Logistics / Multilayer
"Today's material requirements for printed circuits are "high": high-frequency, high-temperature, high-Tg are only a small selection to mention here. I study the latest material developments for you and put them right into our production: hybrid-multilayer lamination and special stack-ups are my daily job. Long live the multilayer!"

subset: commoncrawl


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Scholarships from Swedish foundations
When to apply
A small number of scholarship from Swedish foundations are open for applications each autumn (usually late October – early November) and spring (usually March–April). The spring 2017 application round is now closed (deadline to apply was 6 April) – the results will be available in the application system. The next application round is expected to open in the autumn of 2017 (October/November).
Call for applications
Call for applications to the scholarships that are relevant to current international Lund University students are published below during the application period
How to apply
You apply for the scholarships from the Swedish foundations via the online application system, during the application period (unless stated otherwise in the respective call for applications).
Carefully read through the call for applications for the scholarship want to apply for to make sure that you are eligible to apply and to make sure that you submit the correct supporting documents.
Please note that even though the online application system is active during other periods (since it is used for several scholarship applications) you should only apply during the specified dates to ensure your application is processed.
Log in to the scholarship application system (during the application period)
Decisions and payments
The time taken to process applications varies for the various different scholarships. Decisions are published in the online application system. The scholarships are usually paid out in the same semester as they are announced.
Contact information
Scholarships for current students
For questions about scholarships for current students, please contact:
stipendier [at] eken.lu.se
Box 117
221 00 Lund
Emma Haverlind
Tel: +46 (0)46 222 7144
Olof Jernryd
Tel: +46 (0)46 222 7148


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King George VII, born Prince George Albert Edward of York in 1931, was the second and last child of King George VI (then the Duke of York) and the former Elizabeth Bowes-Lyon. He has one elder sister, Elizabeth, married to Philip Mountbatten, Duke of Edinburgh. At the age of only 21, he succeeded his father to the throne. In 1955, he married Princess Astrid of Norway, his second cousin and daughter of King Olav V of Norway and Princess Martha of Sweden and a great-granddaughter of King Edward VII of the United Kingdom (George being his great-grandson), the two also being jointly descended from King Christian IX of Denmark. They have three children:
- Prince George Albert Frederick, Prince of Wales, born 1956; married 1981-divorced 1996 Diana Frances Spencer; two sons, Princes William Arthur Edward and Henry "Harry" Albert David of Wales
- Princess Alexandra Elizabeth Maud, Princess Royal, born 1958; married 1986-divorced 1994 Michael Joseph Phillips; two children, Edward Michael and Georgina Mary Phillips
- Prince Edward Christian Harold, Duke of York, born 1961; married 1999 Carolyn Rose Hambro; two daughters, Princesses Victoria Louise and Astrid Mary of York


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Last May my family and I went to Jacksonville for the first time. Our daughter was attending a music competition there. I friend recommended this hotel. This nice hotel is located in a small, cute "village' with good restaurants and shops. As soon as we arrived we realized that we had never been in a hotel like that. No one was in the door, we had to park our car and take our luggage with us. Once there, we were surprise with the fresh, nice and friendly atmosphere. Our kids loved the colorful decoration. We had to wait a little while until someone came to check us in. But, I don't know why, It didn't bother us. Everything there is new, perfectly clean and spotless (I have to say that I love good hotels, we usually go to five star hotels for our vacations, and the main reason is cleanliness). The bedroom is, as the rest of the hotel areas, beautiful, simple and clean! the bed had a perfectly white duvet, nice sheets and pillows. The bathroom, perfectly white, spotless, clean and it has a huge shower. In the morning we went to the lobby/restaurant/bar, beautifully decorated, and we had a delicious breakfast. We has a flawless short stay in this place. The only detail is that you should be patient with the service, I think that the philosophy of this chain is to have the minimum staff to work well, and maintain the rates low. I wish that we find this hotel in every place we go for vacation. We would save lots of money because I wouldn't miss them!
- Official Description (provided by the hotel):
- Hotel Indigo is a boutique hotel that delivers an engaging and sensible boutique experience without sacrificing service or style. Hotel Indigo provides guests with the best of both worlds – the refreshing design and intimate service synonymous with a boutique, along with the consistency and reliability of the world's largest hotel company – offered at an affordable price. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Priceline, IHG, Hotels.com, TripOnline SA, Cancelon, Hotwire, Agoda, HotelQuickly and getaroom.com so you can book your Hotel Indigo Jacksonville Deerwood Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Indigo Jacksonville


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USA: Mazda Europe president taking stock after decade away from continent
It is more than 10 years since Mazda Europe president Steve Odell last lived in Europe. Now, after a year of rapid growth - particularly in the UK and Germany - Odell is taking stock of just what has been achieved and what lies ahead. Mazda now has control of more than 80% of its Western European distribution network. Ireland, Belgium, the Netherlands and Sweden are still operated by independent distributors. Odell says each is doing a good job and taking over the distribution in those countries will be done "when it's appropriate and when it suits both sides."
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Rural Infrastructure and Agricultural Market Integration in the United States: A long run perspective
In recent years, there has been an increasing focus by policymakers on rural infrastructure in the United States, including most recently tax credits to encourage investment. Previous work has documented the importance of railroad expansion for nineteenth century development, and demonstrated that policy failure led to the disintegration of agricultural markets in the interwar period, with potentially serious macroeconomic consequences. Using a database of average prices by state of seven agricultural products for the period ca. 1870-2010, we extend this analysis to the postSecond World War period. We find a striking disintegration in recent decades, as measured by price dispersion, which we attribute to decades of underinvestment, particularly in railroads. We thus provide strong support for the present policy focus on investment in rural infrastructure.
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
|15 pages
|Date of creation:
|05 Jul 2013
|Contact details of provider:
| Postal: Department of Business and Economics, University of Southern Denmark, Campusvej 55, DK-5230 Odense M, Denmark
Phone: 65 50 32 33
Fax: 65 50 32 37
Web page: http://www.sdu.dk/ivoe
More information through EDIRC
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Wolfram Schlenker & Michael J. Roberts, 2006. "Nonlinear Effects of Weather on Corn Yields ," Review of Agricultural Economics, Agricultural and Applied Economics Association, vol. 28(3), pages 391-398.
- Giovanni Federico & Paul Sharp, 2013.
"The cost of railroad regulation: the disintegration of American agricultural markets in the interwar period,"
Economic History Review,
Economic History Society, vol. 66(4), pages 1017-1038, November.
- Giovanni Federico & Paul Sharp, 2011. "The Cost of Railroad Regulation: The Disintegration of American Agricultural Markets in the Interwar Period," Discussion Papers 11-17, University of Copenhagen. Department of Economics.
- Federico, Giovanni & Sharp, Paul, 2012. "The cost of railroad regulation: The disintegration of American Agricultural Markets in the interwar period," Discussion Papers of Business and Economics 20/2012, Department of Business and Economics, University of Southern Denmark.
- Uebele, Martin, 2011. "National and international market integration in the 19th century: Evidence from comovement," Explorations in Economic History, Elsevier, vol. 48(2), pages 226-242, April.
- MarioJ. Crucini & Mototsugu Shintani & Takayuki Tsuruga, 2010. "The Law of One Price without the Border: The Role of Distance versus Sticky Prices," Economic Journal, Royal Economic Society, vol. 120(544), pages 462-480, 05.
- Mario J. Crucini & Mototsugu Shintani & Takayuki Tsuruga, 2009. "The Law of One Price Without the Border: The Role of Distance Versus Sticky Prices," NBER Working Papers 14835, National Bureau of Economic Research, Inc.
- Sharp, Paul & Weisdorf, Jacob, 2013. "Globalization revisited: Market integration and the wheat trade between North America and Britain from the eighteenth century," Explorations in Economic History, Elsevier, vol. 50(1), pages 88-98. Full references (including those not matched with items on IDEAS)
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Pirelli World Challenge Cadillac Racing Adult Large Navy Blue T-shirt
- Sold for: Start Free Trial or Sign In to see what it's worth.
- Item Category: Sports
- Source: eBay
- Sold Date: Apr 09, 2016
- Channel: Auction House
T-shirt is preowned, but in very nice to excellent condition. Please feel free to contact me with any questions. Please take a few minutes and look through the rest of the t-shirts in my eBay store. All items are from a smoke free home. Check out my more than 4,000 positive feedbacks with no negatives, and . I accept alternative forms of payment, and local pick up is available on all of my items. I will work with you on shipping charges if you buy multiple items.


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Fomblin Sale
Reclaimed Fomblin Fluid Gallons on sale for $1,000.00 each until the end of April. Fomblin Lubricants Characteristics: -Inert to liquid and gaseous oxygen -Unmatched chemical and solvent resistance -Excellent electrical resistance Three grades available: Fomblin YL 25/6 Fomblin YL 16/6 Fomblin YL 14/6Full Article


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Seventeen years is a long time. Especially if one is an ever-twinkling star shining bright in one hit production after another in far-away Bollywood. But Calcutta is all set to renew ties with Anil Kapoor.
The intermission has been long. The city had last seen him facing the camera in the Eighties for M.S. Sathyus Kahan Kahan Se Guzar Gaye. But come July, Calcutta Mail where he plays a Bihari man being shadowed in the city will hit city halls. And theres more good news in store. With the experience of the shooting stint here fresh in his mind, Mr India is set to put pen to paper for Vande Mataram, a mega Tollywood venture scheduled to take off this winter.
It must be some 20-21 years since those Kahan Kahan Se
days, recalls the star over telephone, just back from New York shooting for home production Bewafaa. He was then just a couple of hits old, establishing his credentials in the industry.
But when he flew in to shoot for Calcutta Mail two autumns back, it was Durga Puja time. And the city, caught up in merry festivities, bewitched him. Dharamtalla, the tube, Babughat, race course, Howrah bridge, both old and new
I remember everything, he rattles on in one breath. Every day was a memorable experience. Its a hazard to be well-known, you know, sighs the popular star, We were getting mobbed and had to take recourse to guerrilla-type shooting. On some days, when the love and affection of the people became too much, we had to cancel the shoot. The telephone rings off with a modest laugh.
Kapoor was here in two phases once alone and another time with Rani Mukherjee and the rest.
But it wasnt always the movie-mad crowd that stopped the cameras from rolling. Recalls director Sudhir Mishra: On the first day of our shoot there was a meeting of Mamata Banerjee in town. And the Howrah station (the location) was milling with thousands of people, , who must have come over to join the rally. Once they realised a shoot was on, they just wouldnt budge, spoiling our day and perhaps the meeting too, he chuckles. So the crew learnt its lesson. We would shoot early in the morning. Otherwise, we wrapped up as soon as people got wind, and came back half an hour later, the award-winning director of Is Raat ki Subah Nahin and Dharavi adds.
About 70 minutes of the two-hour-20-minute film is set in Calcutta. Rima, Ranis character, is a Bengali. She speaks the language at home, but without any ish-fish in her lines an obvious attempt by Mishra to stay away from Devdas. But otherwise, there is nothing integrally Bengali in the film.
Kapoor feels it is just a matter of progression. Devdas recreated Bengal on the sets, Calcutta Mail has the city as a background. Now, once I go back for Vande Mataram, the state will be on the Bollywood map, asserts Kapoor with pride.
I am doing the film with Prosenjeet, subject to the script, he volunteers on his own. Rituparno (Ghosh) and Prosenjeet are involved. So the script should not be a problem
he quickly adds.
As Kapoor waits for the script meeting in the first week of July (They are coming over"), actor Prosenjeet who debuts as director with the Hindi venture is making preparations at his end. There is one sequence at Cellular Jail, which will take us to the Andamans. Otherwise the shooting will be completely in Bengal, he confirms from Siliguri. Prosenjeet, whose company Golden Moments is producing the film, has complete faith in his choice of Kapoor. He is a dedicated actor and has just the right rugged look I need for the freedom-fighter character.
Seventeen years was a long time, indeed. But Kapoor seems to be in a hurry to make up for the break.
Sudeshna Banerjee
Woman and space
On June 16, 1963, Russias Valentina Tereshkova became the first woman in space as commander of the Vostok-6 spaceship. For the next three days, Tchaika -- her code name for the mission, meaning seagull orbited the earth as she manually guided the craft. To commemorate the event, Gorky Sadan, the Russian cultural centre in Calcutta, has organised 40th anniversary celebrations, starting in earnest on Tuesday and continuing through the year.
Gorky Sadan, in association with the Youth Guild for Friendship, has organised a sit-and-draw competition for children, followed by a colourful cultural programme by the kids themselves, with the theme being the event. Theatre veteran Usha Ganguly will inaugurate an exhibition on The Art of Ascension, comprising 60 works by 60 women artists. The exhibition will be on till June 20, from 3 pm to 7 pm. Also, freedom fighter Phularenu Guha and minister for parliamentary affairs Prabodh Chandra Sinha will participate in discussions on the Indo-Russian relationship on June 16.
From June 16 to 23, the Eisenstein Cine Club will host a film festival entitled Cinema of Ascension Films of Understanding. The sessions include the screening of Bagalar Banga Darshan by Ritwik Ghatak on June 16, Titli by Rituparno Ghosh on June 17, Ek Din Pratidin by Mrinal Sen on June 18, Grihayuddha by Buddhadev Dasgupta on June 19 and Parashuramer Kuthar by Nabyendu Chattopadhyay on June 23.
Given the fact that Valentinas achievement was one giant step for womankind, womens organisations and eminent personalities will participate in Talks on Ascension on June 20. In addition, Calcutta Astronomy Centre will host a round-table conference on the Legacy of Valentina Tereshkova on June 25, with renowned scientists and astronomers. This will be followed by a screening of Flight For Ever, made for the event itself, which includes footage of and archival material on the mission and the woman.
Alekhine Chess Club will organise a contest, Space for Chess, on June 27. And on June 28, the Bangla folk group Dohar will perform Songs on Ascension.
Art, craft & music
Artists Circle is opening on Saturday, 6 pm, at 46, Circus Avenue with an exhibition of works of some big names in Bengal art. The participants are veterans such as Paritosh Sen, Lalu Prasad Shaw, Ganesh Haloi, Alok Bhattacharya, Amitabha Banerjee, Prakash Karmakar, Jogen Choudhury, Rabin Mandal, Shyamal Dutta Ray and Sunil Das. There is not a single young artist in this list.
Md Salim, minister, minorities development and welfare department, has been roped in to inaugurate Artist Circle and his letter is proudly displayed on the invitation card.
But Artists Circle is no mere art gallery that only tries to sell art. It has an ambitious goal. The handout says It is to promote and showcase contemporary art in India and abroad in a significant way.
It also intends to become a meeting ground for cross-currents of interdisciplinary creativity with the support of painters, sculptors, art historians, critics, curators, photographers, printmakers and practitioners of gharana music, scholars from diverse disciplines.
Easier said than done. If Artists Circle keeps half the promises it makes it will be a big boon to the arts scene of Calcutta. It already has a website: artistscircle.org. This is something few can boast of. We only hope it does not die an untimely death.
From an art gallery with a mission to a crafts display with a cause. Umang, an exhibition of innovative and aesthetic lifestyle products from all over India, is coming to town next week. From June 19 to 22, from 10 am to 8 pm, Sangam Hall in The Park Hotel, will play host to the display organised by Real Concepts. The objective of Umang 2003 is to bring together the unorganised sector from all over India under one roof. It is not a consumer durables expo, but a unique platform for creativity craving expression, says Piyush K. Servaia of Real Concepts.
Young talent will take the stage to bring classical music to the people. The 24-year-old sarod player Arnab Chakraborty will take the stage for The Sarod Speaks, organised by Hampshire Media and Theatrician, on June 15, at GD Birla Sabhagar, 7 pm. Actor Dhruv Mookerji will lend his voice to a progressive interpretation of Raga and Time. Pandit Debasish Sarkar and Anuradha Pal will feature on the tabla. Lee Alison Sibley is the keynote speaker for the event.


text:
In contemplating the kind of season the Lakers have had thus far, there isn't much that should amuse Kobe Bryant.
The Lakers are older, appear to be a tad slower, have clearly lacked focus from time to time -- and don't appear to have "shame" as a part of their vernacular. They've lost to the likes of Sacramento, Charlotte and the league-worst Cleveland Cavaliers in the past month alone. Questions about their veneer, their toughness, their commitment have proliferated.
And yet a funny thing has transpired along the way: None of it has seemed to faze Bryant at all.
"Why should it?" Bryant told me just a few days ago. "I know who we are. I've been to war with these guys over the last several years. Three straight trips to the NBA Finals. Two straight championships. When you go through that together, I can totally understand why other folks would be worried. Just don't expect me to be. Especially when it comes to worrying about ME."
You heard him! Sit around and question the Lakers all you want.
Even if Bryant doesn't concede he acknowledges there are reasons for apprehension about his Lakers, he knows better.
Bryant's aware that Derek Fisher is 36 years of age; that Lamar Odom is a successful reality show away from being comatose for a season. He knows that the enigmatic Ron Artest -- who's told many folks he wanted out of L.A. because he doesn't like Bryant, even if he tries to deny it now -- is always drifting a few miles away from reality, and he's aware of the fact that persistent trepidation about Andrew Bynum's health is a reality the Lakers must continue to deal with.
But what Bryant's not interested in hearing is that the Lakers are in legitimate trouble because of him. Or whatever slippage that appears evident in his game.
That LeBron James went to Miami didn't faze Bryant. Neither did anything Orlando did to improve its team. Or New York or Chicago, for that matter.
Now, as for the Boston Celtics, "That's a team to be concerned about, with their size, experience and toughness," Bryant said.
Bryant echoed those words before the Celtics pulled the trigger near the trade deadline, shipping center Kendrick Perkins (and guard Nate Robinson) to Oklahoma City for forward Jeff Green and center Nenad Krstic. While it's clearly a move that makes the Thunder tougher, the jury is still out on the effect it's expected to have on the Celtics. Particularly if they end up meeting Bryant and the Lakers in the Finals.
"To win championships you obviously have to have the pieces in place," Bryant said. "So with that, you've got to understand that you don't win titles by worrying about what other people are doing. You win by making sure you're in peak position, physically, mentally, emotionally, when it matters most to handle your business. Like I've said: I've already been to war with these guys too long to worry about them not doing that. And I know myself."
The rest of us know Bryant all too well, which is why a collective smirk permeated the NBA community Wednesday night after Bryant sauntered into Portland and handled the Blazers.
Bryant registered 28 second-half points. The Lakers held the Blazers scoreless for the final 4:20 of regulation to send the game into overtime, then shut down their nemesis the rest of the way. In the midst of all that were fist pumps by Bryant, the habitual scowl when he's locked in. Considering that it was just a week removed from when the Lakers embarrassed themselves by losing to Cleveland, the message was clear.
"This is the key stretch," Bryant said.
It's time to stop playing games.
Bryant has his schedule. He doesn't care if it's different than anyone else's.
While the rest of us know the Lakers are just 2-6 in the games they've played against the top five teams in the league -- Celtics, Heat, Bulls, Spurs and Mavericks -- this season, and most of us know they've averaged just 90 points per game vs. those teams as opposed to 104.3 ppg vs. the other 24 teams in the league, Bryant's wry smile reveals the kind of arrogance and self-assuredness we've only seen champions possess.
"All that matters is ... who is the last man standing in June," Bryant continuously echoes each year. "That's how I measure success. I can't speak for anybody else."
He didn't say whether his occasional dismissive tendencies included the Spurs, who've won three championships this decade. Or the Mavericks, who can't seem to beat the Lakers when it counts. Or Oklahoma City, with a superstar in Kevin Durant and a rising star in Russell Westbrook; a team that gave the Lakers a run for their money last year in a first-round Western Conference series.
Then again, Bryant really didn't have to.
As he once told me a long time ago: "I don't work the way I work, train the way I train, commit myself and suffer the way I do when I've failed ... to yield control of my destiny to anyone. Winning or nothing. You get to a point when that's just the way you feel and you do whatever it takes."
Most have not earned the right to feel that way.
Still wondering why they don't matter?


text:
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The Monroe platform bed is perfect for creating a look of Zen in your bedroom retreat. Both sleek and warm, the Monroe features an extended wood-finished headboard overlapping two "floating" single-drawer nightstands which are seamlessly attached to the bed frame. Flexible wood slats sit inside the bed frame and allow air to circulate beneath the mattress. No box spring necessary. Mattress sits 5" inside frame. Includes two L-shape backrest pillows in white eco leather. Platform height measures 14 inches (5 inch inset). Available in california-king, standard king and queen sizes. Available in wenge or walnut wood finishes. Assembly required. Mattress not included. Imported.
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text:
|Publication number
|Publication type
|Application number
|Publication date
|Jul 15, 2008
|Filing date
|Oct 11, 2005
|Priority date
|Nov 17, 2000
|Fee status
|Also published as
|Publication number
|Jeffrey Brunet, Ian Collins, Yousuf Chowdhary, Bindu Rama Rao
|Original Assignee
|Hewlett-Packard Development Company, L.P.
|Export Citation
|BiBTeX, EndNote, RefMan
|Patent Citations (100), Non-Patent Citations (6), Referenced by (11), Classifications (9), Legal Events (7)
|External Links: USPTO, USPTO Assignment, Espacenet
This application makes reference to, claims priority to, and claims the benefit of U. S. Provisional Patent Application Serial No. 60/618,849, entitled "OPERATOR NETWORK THAT ROUTES CUSTOMER CARE CALLS BASED ON SUBSCRIBER/DEVICE PROFILE AND CSR SKILL SET", filed Oct. 13, 2004, the complete subject matter of which is hereby incorporated herein by reference, in its entirety.
The present application makes reference to PCT Application with publication number WO/02/41147 A1, PCT number PCT/US01/44034, filed 19 Nov. 2001, and U.S. provisional application 60/249,606 filed 17 Nov. 2000, both of which are incorporated by reference in their entirety. The present application also makes reference to U.S. provisional applications, Ser. No. 60/461,886, filed on Apr. 11, 2003, Ser. No.: 60/525,794 filed on Dec. 1, 2003 and Ser. No. 60/534,426 filed on Jan. 7, 2004, all of which are hereby incorporated by reference in their entirety.
[Not Applicable]
[Not Applicable]
Smartphones are devices running feature rich operating systems such as Symbian, PalmOS, Microsoft WinCE, BREW (Binary Runtime Environment for Wireless) and Java MIDP compliant devices. Due to the complex nature and multitude of new features, these Smartphone devices are difficult to configure; compounded with limited keyboards, entering information such as personal details and configuration settings is not only difficult but also highly prone to human errors. A combination of complex features and associated configuration requirements requires great improvement upon current customer support solutions for wireless network operators.
With the wide availability of downloadable services and applications available for Smartphone users and the increasing costs of customer care, ensuring efficient and less-cumbersome support when problems arise is an increasing necessity. In contrast to traditional customer service applications that are available in Contact Center's today, CSRs (Customer Service Representatives) must undertake the extensive and time-consuming task of asking customer's complex questions pertaining to their wireless devices for problem diagnosis. This requires CSRs to be experts on Smartphones and their applications, and also requires customers to spend increased time on the telephone to receive support for their applications. The result is increased support costs, increased call handling times, complex diagnostic processes and overall frustration.
The current method of call routing is based on a simple queue where the next available CSR gets the next call. In this method there is no specialization since each CSR can get a call related to any phone or problem. Each CSR is a generalist and tries to solve all sorts of problems.
Gathering and obtaining Smartphone information required for diagnostics is manual and therefore complex, time consuming and prone to human errors. This problematic approach is an ineffective method of just-in-time customer support and does not guarantee effective problem resolution. This current method of call routing leave both the subscribers and customer support staff frustrated. In addition, obtaining diagnostic information requires a specialized support staff and Contact Centers must therefore hire and train specialized staff for specific tasks. For the Service Provider this means increased hiring and operational costs.
The customer support process is increasing in complexity. The level of expertise required by the CSR to understand numerous Smartphone devices and to search for up-to-date configuration data leads to increased costs in training, call-durations, and the overall operational costs.
With the emergence of Smartphones and wireless PDAs and their ability to download and install applications, the wireless industry is poised to see explosive growth in application usage by subscribers. Mobile operator customer care centers are focused on solutions for closed, voice-centric mobile phones. This infrastructure is not suited to efficiently solve the intelligent mobile data device and application problems described above. The proliferation of next generation "Smartphone" devices and the level of issues and problem solving needed has made existing customer care applications obsolete or unsuitable to meet these emerging business needs.
In general, incoming calls from callers to a call center supported by an operator network goes into a queue, called the incoming call queue. Irrespective of phone and subscriber profile each person who responds to a call is a generalist. Often, nothing is known about the subscriber, and even less about the subscriber's device, when a subscriber makes a call for customer service into an operator's call center. Several minutes are initially taken up just to collect the most basic information about the subscriber and the subscriber's device.
Further limitations and disadvantages of conventional and traditional approaches will become apparent to one of skill in the art, through comparison of such systems with some aspects of the present invention as set forth in the remainder of the present application with reference to the drawings.
A method and/or system for routing customer care calls such that the right customer service representative receives an incoming customer care call, substantially as shown in and/or described in connection with at least one of the figures, as set forth more completely in the claims.
These and other advantages, aspects and novel features of the present invention, as well as details of an illustrated embodiment thereof, will be more fully understood from the following description and drawings.
The numerous objects and advantages of the present invention may be better understood by those skilled in the art by reference to the accompanying figures in which:
Aspects of the present invention relate generally to the routing of calls to customer care, and, more specifically, to the use of an intelligent routing system for routing such customer care calls such that the right customer service representative receives an incoming customer care call. The following discussion makes reference to the term "electronic device" that is used herein to refer to mobile electronic devices such as, for example, a mobile handset, a cellular phone, a personal digital assistant (PDA), a pager, and a personal computer, to name just a few. Although the listed example electronic devices are mobile devices, application of the present invention is not limited in this manner, as representative embodiments of the present invention may be employed in a wide variety of electronic devices, both fixed and mobile. The following discussion makes reference to the term "customer care system" that is used herein to refer to customer facing systems such as, for example, those maintained by an wireless network operator, or an enterprise. The following discussion also makes reference to the term "network" that is used herein to refer to networks such as, for example, an operator network, an enterprise network, an Internet based network, a management network for a service, etc.
Electronic devices may be adapted to access servers to retrieve update information for updating memory in the electronic devices. An electronic device may be, for example, a mobile electronic device having firmware/software such as mobile cellular phone handsets, personal digital assistants (PDAs), pagers, MP-3 players, digital cameras, to name just a few. Update information may comprise information that modifies or changes firmware/software and/or software components installed in the electronic device. In a representative embodiment of the present invention, update information may comprise a set of executable instructions for converting a first version of code to an updated/second version of code. The update information may add new services to the electronic device, as desired by a service provider, device manufacturer, or an end-user, and/or may fix bugs (e.g., errors) in the operating code of the electronic device. In a representative embodiment of the present invention, update information may comprise an update package.
A customer care representative may help diagnose a problem with a device and update the configurations, settings, parameters, firmware, etc. in the device. The user experience in dealing with a customer care representative is improved by a system built in accordance with the present invention.
The operator network 105 is capable of routing incoming customer care calls to specific customer care representatives (CSRs) based on a subscriber profile and customer service representative (CSR) skill set. A device profile is retrieved from the mobile handset while the incoming customer care call is in a queue waiting to be connected to a CSR. The retrieved device profile is also used to determine an appropriate CSR.
In general, the operator network 105 implements a call routing system that relies on the fact that each CSR, if limited to a narrower scope of problems, can become an expert over time and will require less and less time to solve the same problem or trouble shoot a particular phone or particular OS based devices. Each CSR is assumed to employ one of the CSR units 123 available in the operator network 105 to conduct their work. Information on what skills a CSR possesses or what types of problems or what devices they are good at solving is maintained in the CSR skill set database 125. The CSR skill set database 125 is continuously updated in one embodiment.
When a user employs the mobile handset 131 to report a problem or seek help from a CSR, the incoming call is queued up by the operator network 105 into the incoming call queue 119. The incoming call is typically put on hold, or made to wait, in the incoming call queue 119 until a CSR is assigned to the incoming call. The call routing unit 121 determines the CSR to be assigned the incoming call from the mobile handset 131, while the incoming call is put on hold or made to wait in the incoming call queue 119. While the user waits to be connected to the CSR, such as a CSR currently using the CSR unit 123, in one embodiment, the call routing unit 121 solicits a device profile from the mobile handset 131. It process the user profile received to determine the appropriate CSR to forward the incoming customer service call from the mobile handset 131.
In another related embodiment, while the user waits to be connected to the CSR, such as a CSR currently using the CSR unit 123, the call routing unit 121 retrieves a device profile from the mobile handset 131 and checks the mobile care engine 113 to determine which CSR unit 123 to connect the incoming call to.
The analytics engine 115 is based on analytic rules that are automatically generated or entered manually. Similarly, the rules engine 117 is based on rules that are automatically generated or manually entered or both.
In general, the mobile care engine 113 is capable of processing the device profile retrieved from the mobile handset 131, and rules retrieved from the rules repository 111, to determine which of the currently available CSR's are considered to be experts capable of efficiently addressing the user's anticipated problem. It then instructs the call routing unit 121 to forward the queued up call from the mobile handset 131 to the appropriate CSR (determined to be the expert) currently using the CSR unit 123. The CSR, currently working on the unit 123, is also provided with a list of known problems (or the most frequent ones encountered) with devices of the type (make, model, versions, OS, etc.) to which the mobile handset 131 belongs.
Thus, the CSR is empowered with the information needed to solve the known problems, employing known solutions, diagnosing problems by known symptoms, etc. The CSR views the device profile, known problem-solution pairs, etc. even before the user of the mobile handset 131 has spoken to the CSR to explain the problem encountered, or details of service interruptions experienced.
The present invention provides a customer care system and supports a method for call routing in the CSR call-centers (such as those located within typical wireless operator networks) that is based on a subscriber's problem to be solved, Smartphone usage, behavioral profiles and device profiles. This approach allows for an incoming call, which is typically queued at the incoming call queue 119, to be routed to a CSR unit 123, based on the best match between the CSR skill set, a phone type, a subscriber's area of problem and other related information. Such a best match is conducted by the mobile care engine 113, employing the rules engine 117 and/or the analytics engine 115.
In one embodiment, after obtaining device-specific profiles from subscriber devices, such as the mobile handset 131, the call routing unit 121 of the operator network 105 matches them with the CSR skill set available in a repository or database, such as the CSR skill set database 125, to determine at least one CSR unit 123 (or associated CSR) determined to be capable of addressing the subscriber's support needs. The CSR identified for the assignment is expected to be an expert on such mobile handsets 131, thus making it possible to provide customer service geared towards the highly specialized nature of these mobile handsets 131.
In general, in most wireless customer care scenarios, the same problem is solved over and over again by different CSR from ab initio. The present invention provides a mechanism where business logic is translated in to rules that can be reused, shared and modified on the fly, whereby tremendous efficiency is achieved. This way, once a problem has been solved for a particular mobile handset 131, such as a Smartphone (of a specific make, model and version), the next time another Smartphone subscriber calls with the same problem or issue, the CSR associated with the call does not have to start from scratch; instead the CSR leverages the known/existing solution previously encountered and saved in a database or repository (such as the rules repository 111). Now furthering this argument, the present invention incorporates a method of automating rule creation through analytics that automates the rule creation process, based on device profile data analysis, the trends in the data and Smartphone issues/problems. The automatic creation of rules speeds up the process and thus improves response time; thereby increasing customer satisfaction.
In one embodiment, a customized device emulator that emulates the mobile handset 131 is pre-spawned on a CSR desktop based on the Smartphone profile retrieved from the mobile handset or from the rules repository 111, to further increase the effectiveness of customer care and to reduce the duration of customer service calls.
In one embodiment, the CSR skill set is measured and ranked based on the data gathered, or loaded from external system, over a period of time and analyzed at regular intervals. The CSR skill set is used to determine an appropriate CSR to handle an incoming customer service call from the mobile handset 131.
In one embodiment, a system based on the present invention conducts call routing based on subscriber profile, device profile, CSR skill set and wireless data device problems. It results in faster, more efficient and more accurate customer support for the rapid resolution of issues. Benefits of this method of routing customer service calls to CSRs include:
In one embodiment, the call routing unit 121 of the operator network 105 relies on matching phone type, problem type and the CSR skill set that may be retrieved from the CSR skill set database 125. The profile of the phone is extracted, either from the mobile handset 131 or from a database, such as the rules repository 111 or a different device capability database, and matched against the information retrieved from the CSR skill set database 125. The CSR skill sets that are provided by the CSR skill set database 125 can be defined in two different ways, manually or automatically:
1)Manually defining CSR skill sets
2)Intelligent system that learns over time
In one embodiment based on manually defining CSR skill sets, the operator network (or more specifically, the CSR skill set database 125) provides an interface through which the skill set can be added, when setting up CSR users for the system. At setup or at the creation of each CSR account, the CSR's skill set is manually entered into the CSR skill set database 125. For example, two new CSR accounts may be added; one CSR as an expert in the PalmOS and the other as an expert in SymbianOS. At the time of account creation for one PalmOS is chosen and for the other SymbianOS preferably from a drop down menu. When a subscriber calls into the support center, the subscriber's device is profiled, and based on the OS of the subscriber's mobile handset 131, the call is routed to the appropriate CSR.
In another embodiment, that is based on an intelligent CSR database system that learns over time, the CSR's prior performance is taken into consideration. The CSR's skill set is continuously (or periodically) assessed based on the type of problem the CSR is determined to be adept at solving, and the time it took to resolve those problems. If the CSR consistently performs better than the defined thresholds, then the CSR's skill set level is upgraded. In this approach, prior performance examination both long term and short term performance is taken into account.
In one embodiment, if a CSR is having a bad day and consistently performing under par, his skill set level is dropped. Different weights and time periods lengths is used and these are configurable parameters.
In one embodiment, an intelligent and automated process of populating the CSR skill set database 125 is employed, that relies on the data being gathered by the operator network 105 over a period of time. This accumulated historical data regarding problems and the solutions, provided by different CSRs, and the time it took to solve the problem, are used for decision making.
In one embodiment, every time a CSR provides a solution to a particular wireless data device and a particular bug, the data regarding the solution is captured by SmartNotes, a component that is part of the CSR skill set database 125. This historical data can also be imported from existing systems in an operator's network, a "Trouble Ticket Systems", if they are being captured there.
In general, incoming calls from callers to a call center supported by an operator network 105 goes in to a queue, called the incoming call queue 119. Irrespective of phone and subscriber profile each person who responds to a call is now sent to a CSR who is either an expert in the device or has displayed sufficient expertise in solving problems related to similar devices. Thus, the time taken to ascertain and fix problems with the subscriber's mobile handsets 131 by CSRs is significantly reduced. If the operator network 105 provides subscriber profile (rate plan, etc.) it is possible to provide a higher priority to subscriber's of a specific rate plan or subscriber class (such as premier subscribers are corporate subscribers).
In one embodiment, based on the kind of mobile handset 131, an incoming call for customer care is forwarded to a CSR. For example, one of N CSRs determined to be experts on a particular problem is assigned to an incoming call for customer care, based on of mobile handset 131 and a device profile retrieved from the mobile handset 131.
In one embodiment, the rules engine 217 and the analytics engine 215 retrieve rules and raw data from the repository 225. Similarly, a CSR's problem solving records, performance information, a CSR expertise information, etc. are saved in the repository 225. The call routing system 221 routes incoming calls queued up in the incoming call queue 219 to an appropriate CSR unit 223 based on rules executed by the rules engine 217. The CSR unit 223 determines potential solutions based on analytical rules executed by the analytical engine 215.
Then, at a next block 313, based on the device profile retrieved, the subscriber's subscriber class information retrieved, and other related information, the potential problems, such as known problems, are determined. Then, at a next block 315, potential solutions, that are either known solutions or solutions suggested by the rules engine, are retrieved.
Later, at a next block 317, the user's customer care call that is queued up is connected to a CSR determined to be an appropriate CSR to handle the incoming call. Such determination is done based on rules executed by the rules engine. The CSR reviews the potential problems, associated solutions and device profile information while interacting with the user.
Then, at a next block 319, the CSR determines an appropriate solution and solves the user's problem. In one embodiment, the solution is determined to be a change in configuration, such as a change in an SMTP server, a POP server setting or connectivity parameters. The CSR initiates a configuration change and verifies that the change did take place. In another embodiment, the solution to the problem is determined to be a firmware update and the CSR initiates a firmware update of the mobile handset being used by the user. In yet another embodiment, the CSR determines that the solution requires a combination of firmware update, a software update and a configuration change, and the CSR sets up these update activities for subsequent update of the mobile handset. In a different embodiment, the CSR initiates diagnostic data collection in the mobile handset for further analysis.
Finally, at an end block 321, the processing ends with a satisfied user and a mobile handset that functions better due to the solution of a problem or the fixing of a configuration setting, etc.
Then, at a next block 413, historical data is also gathered by SmartNotes database of the smart customer care system, based on point solutions provided by the CSRs. Then, at a next block 415, using the "Auto Rule Criteria", the auto rule generator sifts through the different data stores that contains all the collect data, historical or otherwise. Then, at a next block 417, any patterns detected in the data are analyzed further. Once a criteria for the creation of a rule is met in a detected pattern, and enough patterns emerge in the historical data that satisfies the conditions set by the criteria, the auto rule generator creates a new rule.
Then, at a next block 419, the newly generated (auto generated) rule is then stored in the rules repository. These rules at first may then be only applied to a limited number of wireless data devices, and once proven to be robust, are put into production. Finally, at the end block 421, the processing stops.
The smart customer care system 507 employs rules that are executed by the rules engine 517 to determine which customer care representative should be handling an incoming customer care call from the mobile handset 531. The rules employ a device profile and a subscriber profile, as necessary, to determine to which CSR the customer care should be routed. It also employs a CSR skill set database to determine which CSR has the necessary expertise to handle the call. It attempts to find a best match and determines a target CSR for the incoming customer care call. If a best match cannot be found, or if multiple CSRs are determined to be capable of handling the call, it targets one of them for handling the incoming call. Such targeting being based on additional rules used to resolve targeting or on preset default behavior.
The analytics engine 515 employs additional rules to determine what is wrong with the mobile handset. It employs information retrieved from the mobile handset, such as the device profile, to determine problems with connectivity, configuration, application behavior, etc. It also flags additional information that is needed for problem resolution, and highlights them to the CSR so that the CSR might ask the user for such information or retrieve them from the device, or from a self-care portal to which the user of the mobile handset 531 may have used previously.
In one embodiment, the smart customer care system 507 is part of the operator network 541. In another embodiment, the smart customer care system 507 is part of a customer care center that is external to the operator network 541, such as one managed by an OEM.
While the present invention has been described with reference to certain embodiments, it will be understood by those skilled in the art that various changes may be made and equivalents may be substituted without departing from the scope of the present invention. In addition, many modifications may be made to adapt a particular situation or material to the teachings of the present invention without departing from its scope. Therefore, it is intended that the present invention not be limited to the particular embodiment disclosed, but that the present invention will include all embodiments falling within the scope of the appended claims.
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|U.S. Classification
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|International Classification
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|European Classification
|Jul 22, 2008
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text:
AUGUSTA, Maine – Gov. Paul LePage is expected to sign into law legislation allowing 16- and 17-year-olds in Maine to work longer hours during the school year, his office confirmed Thursday. But the legislation provoked lengthy debate before being enacted earlier this week, with some lawmakers arguing students need to …
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text:
The Duster compact SUV is one of the most popular products from Renault in the Indian market. Now, Manish Arora decided to provide the Renault Duster with a makeover for his fashion show. The fashion show by Manish Arora was titled Indian Festive 2015-2016 Fashion Show, which was organised at the French Embassy in Delhi.
Manish Arora is known for using vibrant colours and traditional patterns. He has visited several countries for inspiration over the years. The Renault Duster receives a makeover in sync with his clothing line showcased at the fashion show.
Present at the event was Rafael Treguer, Vice President, Sales and Marketing, Renault India. He was joined by Manish Arora, Fashion Designer and Francois Richier, French Ambassador to India at the fashion show.
Renault Duster only received a makeover on the exterior. Neither the interior nor the engine was updated for the fashion show. The model is a one-off and will be used by Renault India to promote the Duster, it is most likely to be kept at Renault's facility as a souvenir.
The Duster compact SUV has been on sale in India for a while now. Renault has racked up a huge amount of sales with the Duster. For 2016, the model will be updated and will be showcased at 2016 Auto Expo. The interior and exterior will receive minor updates for the Indian market.
Also Read
Renault Introduces December Celebration Offers In India


text:
The top-stitched tops V. 1 & 2 have low round neckline. V. 1 with short sleeves made of embroidered eyelet edging is trimmed with previously gathered embroidered eyelet edging. Sleeveless V. 2 has crochet type lace edging trim. The top-stitched tops V. 3 & 4 with high round neckline have back zipper and short set-in sleeves. V. 4 has puff sleeves gathered with elastic casings.
Links to reviews/blog posts Edit
Sources/Vendors Edit
Gallery Edit
[insert your photos of this pattern made up]
Wishlist Edit
[insert your username, and make sure your preferences allow for people to contact you via e-mail. Do not list your email address here!]


text:
Used 2008 Lexus RX 400h
- Price
- $11,950
Vehicle Details
|Stock #:
|Exterior Color:
|Golden Almond Metallic
|Interior Color:
|3.3L V6 Hybrid Fuel
|Continuously Variable Trans
Vehicle Location...
Colberts Auto Outlet
2759 Hwy 70 SE
Hickory, NC 28602
Take the next step
" The people at Colbert's Auto Outlet made our car buying experience a smooth process from start to finish. The salesman was extremely friendly and they were willing to negotiate with us. Would definitely recommend to anyone looking to buy a vehicle! "
" We bought a car for our girls. Very friendly and always kept in touch with us through the process. We visited on Saturday and came back to buy on a Tuesday. "
Karla Miranda
" Excellent. Work from Robert great people they help us so much and we closed the deal with the Volvo can't ask for other better service and care for ther clients as much as they dis for us thank you "
- Equipment
- Awards & Accolades
- Payment Calculator
- Options
- All Wheel Drive
- Power Driver Seat
- Power Passenger Seat
- AM/FM Stereo
- Cassette Player
- CD Changer
- CD Player
- Wheels-Aluminum
- Remote Keyless Entry
- Traction Control
- Brakes-ABS-4 Wheel
- 4 Wheel Disc Brakes
- Tire-Pressure Monitoring System
- Security System
- Engine Immobilizer/Vehicle Anti-Theft System
- Cruise Control
- Steering Wheel Stereo Controls
- Steering Wheel-Leather Wrapped
- Intermittent Wipers
- Wipers-Variable Speed Intermittent
- Fog Lights
- Headlights-Auto-Off
- Child Safety Locks
- Bucket Seats
- Seat-Lumbar-Driver
- Seat-Lumbar-Passenger
- Seat-Rear Pass-Through
- Cloth Seats
- Mirrors-Pwr Driver
- Heated Side Mirrors
- Mirrors-Vanity-Driver
- Mirrors-Vanity-Passenger
- Air Bag - Driver
- Air Bag - Passenger
- Air Bags - Head
- Air Bag - Side
- Air Bag-Side-Head only-Rear
- Rear Defrost
- Air Conditioning
- Climate Control - Auto
- Climate Control - Dual
- Daytime Running Lights
- Built-in Garage Door Opener
- Spoiler
- Tinted Glass - Deep
- Floor Mats-Front
- Reading Lamps-Front
- Remote Trunk Release
- Power Steering
- Power Windows
- Power Door Locks
- Additional Power Outlet(s)
Awards & Accolades
Best Bet: Mid-Size SUV (2008 Model)
The Car Book
Best Buy: Premium Midsize Crossover/SUVs (2008 Model)
Consumer Guide Automotive
Brand Image Awards: Best Interior Design Brand - Luxury (2008 Model)
Kelley Blue Book
Initial Quality Study (IQS): Highest Ranked (2008 Model)
J.D. Power and Associates
Lowest Fuel Cost (2008 Model)
Lowest Operating Cost (2008 Model)
Motorist Choice Awards (2008 Model)
Auto Pacific/Intellichoice
SmartChoice Ownership Cost (2008 Model)
SmartChoice Retained Value (2008 Model)
Top 10 Most Fuel-Efficient SUVs and Crossovers (2008 Model)
Top Recommended SUVs (2008 Model)
Vehicle Dependability Study (VDS): Highest Ranked (2008 Model)
J.D. Power and Associates
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- Used 2007 Lexus IS 250
- 92,679 miles
- Stock #: 11738
- Vehicle Price: $11,650
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- Vehicle Price: $7,450
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- 113,785 miles
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- 118,603 miles
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- 120,450 miles
- Stock #: TR10586
- Vehicle Price: $6,450
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text:
Low mobile phone sales in Japan is taking its toll on some of its domestic manufacturers; specifically NEC. Industry wide shipments for mobile phones in the Land of the Rising Sun have dropped tremendously 29 percent in the year that ended in March. Although NEC is Japan's number three phone maker, they are planning on resuming overseas sales of their handsets due to the steep drop in domestic phone sales. NEC was forced to pull out of China and Europe three years ago after competition drove out their overseas business. Company spokesman Shinya Hashizume said that a return to Europe is a possibility and will target markets where it can offer their handsets at around $300. To even make it worthwhile, they will need to look at selling around one million units to make it profitable.
via Reuters


text:
Arsenal visited West Brom for the premier league game on Saturday afternoon under immense pressure at the club with contrasting flying banners rolling out and what not. They started the game on the backfooted with West Brom taking early lead thanks to a goal from Craig Dawson. Arsenal however equalized minutes later thanks to a goal from Alexis Sanchez. The game was still 1-1 at the half time and Arsenal has their work cut out to break down resilient West Brom defense. West Brom scored twice in second half to send Arsenal railing.
Match Highlights (English)
Arsenal 1-3 West Brom Highlights
[ Premier League 2017 Match ]
12′ 1 – 0 Craig Dawson scores in 12 minute of the game to put West Brom in a surprise lead at Hawthorns.
15′ 1 – 1 Alexis Sanchez equalized for Arsenal minutes later with a superb control and finish inside the box.
56′ 2 – 1 Hal Robson-Kanu
75′ 3 – 1 Craig Dawson
Arsenal qualified for the FA Cup semifinals by beating Lincoln City but other than that they have had a terrible run of results since the start of the year. Getting knocked out of Champions League in devastating fashion in the hands of Bayern and their top 4 hopes are well and truly in balance going into the business end of the season.
Mesut Ozil was criticsed heavily in last week having gone quite in both defeats where Arsenal took the lead but failed to build on that ending up losing both games. There are some rumours of contract renewal of both Ozil and Sanchez and its typical time where Arsenal usually struggle.
Arsenal 1-0 West Brom – 26 December 2016
[ English Premier League 2016-17 Match ]
45′ [ Haltime Report ] Arsenal dominated the game for most part in first half but failed to take the breakthrough.
87′ 1 – 0 Olivier Giroud scored late in second half to secure important three points for Arsenal against West Brom
As far as the team news is concerned, we might see Olivier Giroud back in the starting lineup and Sanchez pushed to left flank. Ozil and Walcott should keep their places in attacking midfield roles while Coquilin and Xhaka to play in central midfield. West Brom on the other hand rely heavily on their talisman Rondon who is set to start upfront but with Mustafi missing from Arsenal back four he can cause all sorts of problems for gunners.
Match Predictions: On paper Arsenal should sail through this fixture with all three points but the form of West Brom combine that with low confident key Arsenal players makes it an exciting game on boxing day. I am going with a narrow Arsenal win in this one.


text: Being fashionable is not an easy job,what if you buy a pair of shorts and suddenly you wish to have a skirt in the same pattern instead of shorts? Ummm make one? YES exactly,you got that right you can make one out of your shorts in no time so have a look at this clip and wear what you wish to wear.


text:
$16.00 donated in past month
IMC Network
From the Open-Publishing Calendar
From the Open-Publishing Newswire
Indybay FeatureRelated Categories: San Francisco | Education & Student Activism | Police State and Prisons
SFSU Occupation Police Raid, 12/10/09: photos and video (2 of 3)
San Francisco State University students occupied the College of Business building and barricaded the doors from the inside at about 4am on December 9th, 2009. On the outside, students and other supporters protected the occupation by blocking the doors with their bodies throughout 24-hour occupation. Shortly before 4am on December 10th, California State University police and San Francisco police initiated a swift raid of the building, gained entry by breaking a side window, and arrested several outside and all of those inside.
Key to map: Letters are solidarity students on the outside and barricades inside; numbers are cop movements during raid. Both used below along with photos and video.
Students renamed the College of Business building the "Oscar Grant Memorial Hall" during the occupation.
[When I first got to the occupation about 11pm and started taking pictures, students weren't too sure of me, so I started talking with them about indybay and Oscar Grant as I circled the building again and again, handing out what indybay and Oscar Grant stickers I had on me as I went around checking in with folks at each door. After a couple of hours, and countless trips around the building, students began to say that they had decided to rename the building for Oscar Grant. Of course, I was pleased, but I didn't mention it in the first post because I thought maybe it was just wild-eyed occupation talk. But apparently the name has stuck according to their blog and that's just cool. I think it's so important if these student protests are to succeed that dots are connected between fee hikes, budget cuts, and riot police on campus and the prison-industrial-complex in general, all being intertwined in California and the U.S. A new generation of students are becoming active like we haven't seen for years (finally!), and the potential is out there for new bridges to be built across social justice movements.]
The Barricades and the University: A Post-Occupation Reflection
Saturday, December 19th
occupy sf state
More info on the occupation:
when these cops just stood there after having run in, a realization that this first line of police were a decoy became apparent. likely, this cop was calling to say that they had successfully run their "interference" and others could proceed
§3: once two lines in place on north and south, more ran in just behind them towards north to break window for entry
the window was broken for police entry in the distance in this shot from southwest corner
Copy the code below to embed this movie into a web page:
Download Video (2.2mb)
(video :33 seconds)
inside occupiers sing "Which side are you on, boys?" as police enter their last refuge on second floor
3rd post in series will document student actions on 19th Street attempting to blockade police vans from removing arrestees
He first appeared within an hour of the raid.
SFSU Occupation Evening Solidarity, 12/9/09: photos (1 of 3)
SFSU Occupation Solidarity on 19th Street, 12/10/09: photos and video (3 of 3)
more on SFSU occupation:


text:
My boyfriend of 2 years and I live together. Most recently I made friends with my male neighbor (who has met my boyfriend and knows about him). My boyfriend is leaving town for work, and I don't have too many friends. Is it inappropriate to go for dinner with my neighbor? We would pay for our own meals, nothing sexual.
Most Helpful Guy
Yea that's not right. Would you like if your boyfriend went to dinner with a female next door neighbor while you're out of town.00|00|1