text:
|Publication number
|Publication type
|Application number
|Publication date
|Jan 2, 2007
|Filing date
|Mar 8, 2004
|Priority date
|Mar 8, 2004
|Fee status
|Also published as
|Publication number
|Renato L. Smith
|Original Assignee
|Originatic Llc
|Export Citation
|BiBTeX, EndNote, RefMan
|Patent Citations (78), Non-Patent Citations (43), Referenced by (16), Classifications (19), Legal Events (5)
|External Links: USPTO, USPTO Assignment, Espacenet
This application is related to the following commonly-owned co-pending patent applications: "Facility Management Computer System Operable for Receiving Data Over a Network Generated by Users and Sensors," filed on Mar. 8, 2004, having U.S. patent application Ser. No. 10/795,645 and "Electronic Device Having A Movable input Assembly With Multiple input Sides," filed on Dec. 22, 2005, having U.S. patent application Ser. No. 11/315,830.
A portion of the disclosure of this patent document contains or may contain material which is subject to copyright protection. The copyright owner has no objection to the photocopy reproduction by anyone of the patent document or the patent disclosure in exactly the form it appears in the Patent and Trademark Office patent file or records, but otherwise reserves all copyright rights whatsoever.
Many of the challenges in the facility management industry relate to information, that is, the flow of information involving facility conditions and facility users. As described below, the known technology fails to adequately maintain or facilitate the flow of this information. This can result in a decrease in the quality and safety of the facility as well as a decline in the profitability of facility operations.
Most facilities require regular maintenance and periodic repairs in order to maintain an adequate level of quality and safety. In many cases, if the manager discovers a defect early enough, the manager can have the repair made before significant collateral damage occurs to the facility. For many facilities, due to the size of the building, limitations on the manager's resources or the type of commercial activity, there may be a significant delay before the manager receives notice of a defect. For example, in an apartment building, the manager's access to the apartments is restricted. If the tenant is unaware of or otherwise fails to report a water leak, the manager may not learn of the leak until the leak causes costly water damage to another apartment.
Therefore, it is advantageous to acquire certain information about facility defects independent of the facility users, for example, by using sensor technology. The known facility management software, however, does not accommodate sensor technology. Facility management software has come to be a valuable tool used today by facility owners and facility management companies to operate their businesses. The conventional facility management software enables managers, whether employed by a facility owner or management company, to track, store and access information related to the facility, residents, accounting, repairs and contractors. Certain types of facility management software are now accessible to managers over the Internet through application service providers.
Despite this advancement, this conventional software has failed to evolve with the relatively recent use of sensor technology in buildings and other facilities. The use of sensors to detect defects in facilities can significantly enhance facility operations. Different types of sensors have been used to monitor characteristics in buildings such as temperature, light and leaks. Sensor software has also been developed to enable personal computers to process and present the sensor data to end users.
However, as stated earlier, the known facility management software does not have the functionality to accommodate the sensor technology. Therefore, in order to manage a facility utilizing sensor technology, the manager must use two disintegrated software systems—the facility management software and the sensor software. For example, the manager must use the facility management system in order to track past due rent and defects phoned-in by tenants. Then the manager must switch software programs and use the sensor software in order to track defects reported by the sensors. Next, the manager must transfer these defect reports to the facility management system.
Using two discrete systems in this fashion has several disadvantages. Information can be lost in the transfer of data from the sensor system to the facility management system. In addition, the facility owner or management company must incur the labor cost associated with operating and maintaining both systems and transferring the sensor data to the property management system. This labor cost can be relatively high for larger facilities. Furthermore, because the sensor system is not the main system used by the manager, there is the risk that the manager will not check the sensor system as often as necessary to receive defect reports from the sensors in a timely fashion.
Another disadvantage of the known technology relates to the existing method of communication between the manager and the facility users. Currently, managers send information to facility users by: (a) sending a letter to the facility user by regular mail; (b) posting a sign on the lobby bulletin board; or (c) telephoning the facility user. Facility users typically provide information to the manager by phone, but sometimes facility users send notices to the manager by regular mail, facsimile or email.
One disadvantage with this method is that tenants sometimes misplace mailings or overlook bulletin board postings. As a result, managers may have to reschedule appointments, and the tenants may lose important information. This can result in increased administrative costs, lost income and increased exposure to liability for personal injury and other claims.
Another disadvantage with this method is that tenants often find it too inconvenient or too time consuming to mail or fax a notice to the manager. Many tenants also find it too inconvenient or time consuming to email a notice to the manager using a conventional computer. Part of the reason for this is that the conventional personal computer is designed to rest on a computer desk or table. Although laptop computers are mobile, they too are designed to rest on a substantially horizontal surface. Neither of these conventional computers are designed to be mounted to an upright surface, such as the wall of a kitchen or hallway.
For all of these reasons, tenants typically provide the manager with a notice orally, over the phone. Consequently, neither the manager nor the tenant has a written record of the notice. This can lead to disputes regarding the exact content of the notice which, in turn, can lead to increased administrative costs and tenant dissatisfaction.
There is thus a need to overcome all of the disadvantages described above. There is also a need to provide an improved and more efficient facility management computer system in order to enhance the management, operation and use of facilities. Furthermore, there is a need to provide a computer device to facilitate communications and transactions between facility managers and facility users. In addition, there is a need to provide a computer device that is relatively highly convenient to use in facilities, homes, vehicles and other areas.
The present invention relates to a facility management computer system, and the present invention also relates to a wall-mountable computer for use in apartments, houses and other facilities and areas.
The computer system, in one embodiment, is used to operate a facility management website. Managers, people who are involved in overseeing, supervising, administering or otherwise conducting facility management activities, can use the website as a tool to conduct their facility management activities. The computer system provides the website with sensor functionality in addition to other facility management functionality.
In one embodiment, the facility owner or manager can install a sensor kit in each unit of a facility, such as an apartment unit. The facility owner or manager can also install sensor kits in the public areas of the facility. Each sensor kit includes a plurality of sensors and a wall-mounted gateway. The sensors transmit data to the gateways when certain events occur, such as a water leak, a low battery for a smoke detector, a broken window, a power outage, insufficient lighting, or any other condition detected by the sensors. The gateways transmit this sensor data to a server operated by an application service provider. The computer system of the present invention directs the server to make the sensor data available at the website.
At the same time, the computer system enables the manager of the facility to use the website as a fully functional facility management system. Accordingly, the manager can manually enter, store, organize and retrieve property management data at the website. The sensor-generated data is integrated with the manually input data. Therefore, the computer system enables the facility manager to access information and reports which incorporate sensor data. This assists the facility managers in increasing the efficiency of operating the facility, minimizing loss and damage to the facility and maximizing profits.
In one embodiment, the computer of the present invention has a relatively flat, slim configured housing with a wall mount or wall securing member. This securing member enables the user to attach the computer to a wall or any other suitable upstanding structure. The keyboard is built into the housing of the computer. A user can attach the computer to a kitchen wall, for example, by using one or more screws or other suitable fasteners. Then, the user can connect the computer to a power source and to the Internet. In one embodiment, the computer has a back-up battery power source for operation during power outages.
Because the computer can be attached to a wall and fully operated while on the wall, the computer is relatively highly convenient for many tasks. If the computer is attached to a kitchen wall, for example, the user can use suitable software to display a calendar, task list, personal phone directory and email center. Therefore, the user can conveniently schedule and record appointments while working in the kitchen. Many of the user's household tasks can be managed and viewed at the computer on the kitchen wall. Also, the user can use the keyboard to send email messages to others, to obtain information over the Internet and to conduct word processing and other computer tasks. If used in conjunction with a personal digital assistant (PDA), such as a palm device, the computer can be used by the entire family to stay up-to-date on one another's scheduling, appointments and obligations.
In one embodiment, the keyboard is partially rotatable about an axis. To use the keyboard, the user rotates the keyboard outward, and to close the keyboard, the user rotates the keyboard inward. In the closed position, the keyboard is less likely to be damaged by people or objects passing by the computer. In this sense, the housing functions as a guard having guard walls which protect the keyboard. Because the keyboard is built into the housing, even when the keyboard is in the open position, the housing provides a level of protection against damage.
In another embodiment, the housing of the computer defines an opening located below the screen. The keyboard is located on a lower portion of the housing below this opening. Here, the opening functions as a space for the user's hands when typing on the keyboard. In this embodiment, the keyboard may be non-movably fixed to the housing or adjustable positioned on the housing.
The wall-mountable computer of the present invention brings the functionality of the personal office computer to those who are carrying out household activities on a regular basis. The integrated keyboard enables the compute to have a relatively thin profile which, in turn, safeguards the computer and enhances the aesthetics of the computer. This type of computer provides a relatively high degree of convenience to computer users.
It is therefore an object of the present invention to provide a facility management computer system operable for receiving data over a network generated by users and sensors.
Another object of the present invention is to facilitate the monitoring of facility conditions from locations away from where the conditions are observed.
Yet another object of the present invention is to decrease the time associated with discovering undesirable conditions at facilities.
Still another object of the present invention is to decrease damage caused to facilities by water leaks, facility deterioration and other facility conditions.
Another object of the present invention is to simplify the process of tracking service data of a facility where that data includes data derived from artificial intelligence and data derived from human intelligence.
Yet another object of the present invention is to increase the profit associated with operating or managing a facility.
Still another object of the present invention is to increase facility operation efficiency.
Another object of the present invention is to reduce the cost of managing a facility.
Yet another object of the present invention is to facilitate the process of managing a facility.
Still another object of the present invention is to lower facility insurance premiums or encourage facility insurance discounts.
Another object of the present invention is to increase satisfaction from tenants and other facility users.
Yet another object of the present invention is to provide a wall-mountable computer having an integrated keyboard.
Another object of the present invention is to encourage, increase and facilitate the use of computers in the midst of household activities.
Still another object of the present invention is to guard computers and computer keyboards against damage.
Yet another object of the present invention is to decrease the thickness of a computer having a keyboard which is adapted to be mounted to a wall or other upstanding member.
Additional features and advantages of the present invention are described in, and will be apparent from, the following Detailed Description of the Invention and the figures.
Referring now to the drawings,
In one embodiment, the facility 22 includes a structure or building including, without limitation, a multi-unit apartment building or complex, a multi-unit condominium building or complex, a house, residential housing, a dormitory, a hospital, a long term or short term healthcare facility, a train station, a sports stadium, a concert hall or an entertainment hall. In another embodiment, the facility 22 includes a parcel of real estate where people gather to participate in an event, including, without limitation, an indoor or outdoor carnival, public park or amusement park.
In operation, the sensors 20 observe or sense a plurality of variable conditions 24 of the facility 22, and the sensors 20 generate service data 21. The server 14 uses the computer system 10 in order to retrieve the service data 21 from the sensors 20, store the service data 21 in the database 12 and present the service data 21 at the website 18.
In the embodiment illustrated in
In one embodiment, the facility management computer system 10 includes a plurality of instructions 32 for receiving, manipulating and processing sensor-generated data and user-generated data. These instructions 32 include service management instructions 34, accounting instructions 36 and other suitable instructions 38. The service management instructions 34 include a plurality of instructions associated with transferring and processing data 21 relating to services to be conducted at the facility 22. These services can be used to repair, maintain or otherwise care for the facility 22.
The accounting instructions 36 include a plurality of instructions associated with or relating to receiving, manipulating and processing accounting information or data 46 associated with the facility 22 or the operation or management of the facility 22. This accounting data 46 can include, but is not necessarily limited to, income data, expense data, appreciation data, depreciation data, tax data, accounts receivables (A/R's), bank account data and other financial information.
The computer system 10 includes a plurality of other suitable instructions 38 associated with the processing of data relating to other aspects of managing or operating the facility 22. For example, these instructions 38 may direct the server 14 to receive and process data 47 related to descriptions or characteristics of the facility 22, descriptions or characteristics of facility users 26 or descriptions or information related to the facility manager 30.
As described further below, the service management instructions 34 direct the server 14 to receive and process sensor-generated data 40 derived from the sensors 20. The service management instructions 34 then direct the server 14 to store this sensor-generated data 40 in databases 12. In addition, the server 14 makes the sensor-generated data 40 available or otherwise presents the data 40 to the users at the service management center 42 of the website 18.
As described above, the accounting instructions 36 of the computer system 10 direct the server 14 to enable the users to input, manipulate and access accounting information or accounting data 46 at the website 18. For example, the accounting instructions 36 may cause the server 14 to present the users with a plurality of inputs at the website 18. Upon activation of these inputs, the server 14 presents webpages 44 to the users. These webpages 44 include fields and forms which enable the users to enter, view and manipulate accounting information, such as rental income and accounts receivables. The server 14 then stores this accounting data 46 in the databases 12. As further described below, the computer system 10 also enables the users to manually input user-generated service data 41 at the website 18. This user-generated service data 41 is generated by, entered by, input by or otherwise derived from a human versus a sensor. For example, a manager 30 may receive a phone call about a hazardous stair, and the manager 30 may enter service data 41 at the website 18 pertaining to the hazardous stair. Therefore, the service management center 42 presents not only sensor-generated data 40 but also presents user-generated data 41 related to services of the facility 22.
In operation, the sensors 21 generate sensor-generated data 40 from time to time. The server 14 receives this data 40 and stores this data 40 in the database 12. In one embodiment, the Transaction Control Protocol/Internet Protocol (TCP/IP) is used to enable the devices 31 and sensors 20 to connect to the Internet 16. Each of the sensor 21, in one embodiment, has a software module or hardware component which provides each of the sensors 21 with a data transfer or communication functionality in accordance with TCP/IP. Here, the server 14, each device 31 and each sensor 20 has a unique IP address that can open and communicate through a relatively high number of ports for sending and receiving data to or from one another. The computer system 10 directs the server 14 to receive sensor-generated data 40 from the sensors 20, and the server 14 causes the website 18 to graphically represent this sensor-generated data 40. It should be appreciated, however, that other embodiments can include other protocols suitable for data transmission over the Internet or another network 16.
The structure or format for the service data 21 can include any suitable data format specification or data format 49. In one embodiment, the data format 49 is Extensible Markup Language (XML), a specification developed by the World Wide Web Consortium. In another embodiment, the specification is SensorML, a specification developed by the Open GIS Consortium Inc. The SensorML specification provides an XML schema for defining the geometric, dynamic and observational characteristics of a sensor. In one embodiment, SensorML can be used to support the processing and location of data from many if not all types of sensors, whether mobile or dynamic, in-situ or remotely sensed, or active or passive. The SensorML specification is described further in a Discussion Paper entitled "Sensor Model Language (SensorML) for In-situ and Remote Sensors," published by the Open GIS Consortium Inc. on Dec. 12, 2002. Such Discussion Paper is hereby incorporated by reference into this Detailed Description of the Invention.
As illustrated in
In addition, the apartment building 48 includes one or more communication mediums or communication channels 58. The communication channel 58 can include any channel, medium or device which enables the flow of data from the facility 48 to the Internet 16. For example, the communication channel 58 can include a digital subscriber line (DSL), intranet, a local area network, an Ethernet, a satellite uplink, a cellular radio telephone link, a satellite packet data link, a Radio Frequency (RF) transmission, a land line, a microwave link, a satellite transmitted global position system (GPS), an infrared link or any other suitable data link.
In addition, each of the units 50 to 56 includes a router, gateway or other data communication device 60 which receives sensor-generated data 40 from one of the sensors 62, 66, 72 or 76. The communication devices 60 function as communication hubs for one or more sensors located in each of the apartment units 50 to 56. In the embodiment illustrated in
Furthermore, each of the sensor 62, 66, 70 and 74, in one embodiment, include: (a) a microprocessor, such as a commercially available microprocessor chip which includes an internal read only memory (ROM), internal random access memory (RAM), an analog to digital converter (A/D converter) and one or more input-output ports (I/O ports); (b) one or more sensing algorithms with unique identification codes (UIC) to designate the location of the sensor; and (c) a set of communication codes or signal codes stored in the internal ROM.
In addition, each of the sensors of the present invention include a component, device or circuitry which enables the sensors to transfer sensor-generated data 40 to the communication devices 60, directly to the communication channel 58 or directly to the Internet 16. In one embodiment, the sensors have a transmitter or a transceiver in order to transmit data in the form of a radio frequency (RF) signal. In another embodiment, the sensors have an electronic configuration suitable for transmitting data through electrical power lines. This can be implemented using X10 technology or any other suitable technology. In another embodiment, the sensors are hardwired to the communication devices 60 or to the communication channel 58.
In the example illustrated in
In operation, the sensor 62 detects a leak in apartment unit 50, and the sensor 62 generates sensor-generated data 40 pertaining to the leak. The communication device 60 transmits this sensor-generated data 40 to the server 14 over the Internet 16. The computer system 10 enables the server 14 to receive this sensor-generated data 40, store this data 40 in the databases 12 and make this data 40 available to the users at the service management center 42 at the website 18. The same type of process applies to sensor 66 which may detect a loss of light in a stairwell, sensor 70 which may detect a loose doorknob and sensor 74 which may detect a malfunctioning smoke detector 76.
It should be appreciated that any user 77 of the website 18 can access that website 18 using any suitable internet access device such as a cellular phone 78 or a personal digital assistant (PDA) or handheld device 80. For example, if the sensor 74 observes or senses a malfunctioning smoke detector 76, the system 10 can direct the server 14 to transmit an e-mail message to the users' telephone 78 or PDA 80, notifying the user of the malfunctioning smoke detector 76. The user 77 may then arrange for a contractor or service provider to dispatch a repair unit 82 to the facility 48.
As illustrated in
In one embodiment, the carpentry condition sensors 86, illustrated in
In one embodiment, the electrical condition sensors 88, illustrated in
As illustrated in
Referring to
Each of these devices 148 and 150 can produce signals or transmit data associated with an operational characteristic of such devices or a characteristic of the facility where the devices are located. It should be appreciated that the computer system 10 can be used in conjunction with other sensors 92 illustrated in
In one embodiment illustrated in
The computer system 10 directs the server 14 to provide the facility manager 30 with one or more hyperlinks or graphical inputs associated with the service management center 42. Upon the user's activation of these inputs, the server 14, under direction of the computer system 10, causes the website 18 to display a service management center webpage 204.
The webpage 204 includes a plurality of hyperlinks or inputs 206 to 214. Upon the user's activation of the select buildings input 206, the computer system 10 causes the website 18 to display one or more webpages (not shown). These webpages provide the user with inputs which enable the user to select one or more buildings or properties for which the user is seeking service data. After selecting one or more buildings, the webpage 204 displays only the service data associated with the selected buildings.
Upon the user's activation of the input 208, the computer system 10 causes the website 18 to display one or more webpages (not shown). These webpages present the user with one or more forms, fields, or pull down menus which enable to the user to input or create one or more service prompts. For example, the service prompt may be an annual inspection of the heating system of a facility. Here, a manager can provide a service prompt indicating that a particular heating system of a particular building must undergo an annual maintenance service by August 1st of each year. In another example, if a manager learns on his/her own that a window in the lower level of the facility is cracked, the manager can input a service prompt indicating that this window must be repaired.
Upon the user's activation of the rules input 210, the computer system 10 causes the website 18 to present one or more webpages (not shown) to the user. These webpages present the user with one or more forms, fields and/or pull down menus. By making designated inputs at these webpages, the computer system 10 enables the user to establish certain rules for the service management center 42. For example, one selectable rule may cause a communication to go to dedicated personnel when certain conditions at the facility are detected. For example, a server 14 can send an e-mail or voicemail to an Internet access device of a user any time a water leak is detected. According to another selectable rule, the computer system 10 can cause the server 14 to send daily e-mail reminders to designated managers regarding the repairs listed on the webpage 204 which have not yet been completed.
The maps input 212, upon activation, causes the website 18 to display a plurality of webpages (not shown). These webpages present the user with a plurality of inputs. Upon the user's activation of these inputs, the computer system 10 causes the website 18 to display geographic maps of one or more buildings or facilities. For example, a manager may be responsible for managing six different apartment complexes dispersed throughout the City of Chicago. Each of these complexes may have several service prompts listed at the webpage 204. By activating an input, the website 18 generates a map which graphically indicates the geographic location of each of the service prompts. These maps assist the manager to determine whether or not there has been, for example, a power outage affecting a series of complexes or a gas leakage affecting one or more of the complexes.
In one embodiment, these maps include a set of symbols associated with designated service prompts. For examples different symbols are associated with different events, such as a power outage, gas leakage, fire and hazardous weather report. Accordingly, the manager can view a geographic map which, at a glance, informs the manager of certain events which have affected certain geographical regions. This function assists the manager in making decisions regarding response time which, in turn, facilitates the dispatching of service providers to the facility.
Upon the manager's activation of the work order input 214, the website 18 displays one or more webpages (not shown). These webpages display a designated work order form. The computer system 10 enables the manager to complete this form, addressing a particular service prompt, and then transmit that form to a designated service provider. The computer system 10 enables the manager to transmit this completed form to service providers by e-mail, facsimile or regular mail.
In addition to providing these inputs 206 to 214, the webpage 204 also provides the user with a plurality of inputs or actions 216 to 222 related to a service prompt 224. As described below, service prompts 224 can be provided by managers 30, facility users 26 and sensors 20. A service prompt can include a reminder, a note or a description related to the need to perform a service, such as a repair or maintenance activity. Corresponding to the service prompt 224, is location information 226, alert level information 228, date information 230 and information about the source 232 of the service prompt 224.
In operation of one embodiment, the sensors 20 and managers 30 can input service prompts 224 into the service management center 42. Each service prompt 224 is associated with a particular location 226, an alert level 228, a date 230 and the source of the prompt 224. In the example illustrating
The webpage 204 displays this information to the manager 30 and enables the manager 30 to take action on this information. The manager 30 can take action by activating the more information input 216, the modify input 218, the mail input 220 or the file away input 222. Upon the manager's activation of the more information input 216, the computer system 10 causes the website 18 to display one or more webpages (not shown). These webpages display additional information related to the service prompt 236.
Upon the manager's activation of the modify input 218, the system 10 causes the website 18 to display one or more webpages (not shown). These webpages provide the manager 30 with one or more inputs which enable the manager 30 to inactivate or delete the service prompt 236 or to otherwise modify the service prompt 236, the location 238, the alert 242, the date 240, or the source 234. For example, the manager can change the alert level from high to medium.
Upon activating the mail input 220, the manager causes the service prompt 236 and associated information to be sent to an e-mail address of a designated contractor, janitor, employee or other service provider. Upon the manager's activation of the file away input 222, the computer system 10 enables the manager to enter notes or remarks regarding the service prompt 236. The manger may then file away this service prompt 236 thereby removing it from the webpage 204. The same process applies, in this example, to: (a) the malfunctioning smoke detector 237 detected by the sensor 239 and associated with property location 241—Building 28, Unit 18, high alert 243 and the date 245 of Feb. 6, 2003; (b) the insufficient lighting 246 detected by sensor 254 and associated with property location 248—Building 3, Area 2, high alert level 250 and the date 252 of Feb. 4, 2003; (c) the loose door knob 256 detected by the sensor 264 and associated with location 258—Building 12, Area 5, a medium alert level 260 and a date 262 of Jan. 19, 2003; and (d) a cracked walkway 266 detected by tenant 274 and associated with property location 268—Building 16, Area 3, a low alert level 270 and a date 272 of Feb. 14, 2003.
In the case of the cracked walkway 266, the tenant 274 may have reported this information by phone to the manager, and the manager may have entered this information at the webpage 204. Alternatively, the tenant 274 may have electronically transmitted this service prompt 266 using the communication center 196 described further below.
As illustrated in
These examples illustrate the functionality of the computer system 10 in enabling the service management center 42 to docket user-generated service data and sensor-generated service data. The user-generated service data can come from managers, field workers, contractors, tenants, residents and others. The service management center 42 integrates the user-generated service data with the sensor-generated service data and further enables the users of the website 18 to manipulate this data as he/she deems appropriate.
In one embodiment of the present invention, the accounting center 194 includes: (a) a banking center 326 which enables the user to conduct banking functions such as checkwriting and reconciliation, making deposits, and generally tracking funds. In one embodiment, the banking center 326 enables the user to accept electronic payments from tenants and residents and also make electronic payments to payees. The banking center 326 is preferably operatively coupled to one or more banks or financial institutions which hold funds for a facility manager or owner. The accounts receivable center 328 of the accounting center 194 enables the manager to track payments due by tenants or residents. The bill management center 330 of the accounting center 194 enables the user to access electronic bills and pay those bills electronically or by regular mail.
The communication center 196 of the website 18 enables the users of the website 18 to transmit electronic messages to one another which relate to information available at the website 18. In one embodiment, the communication center 196 is operatively coupled to an email management system such as the commercially available Outlook™ system of the Microsoft™ corporation. In this embodiment, the automated service messages originating from the service management center 42 are automatically delivered to the email management system of the user.
In another embodiment, the communication center 196 includes a plurality of instructions which are operatively coupled to a plurality of inputs. These inputs are accessible at the service management center 42, accounting center 194, building center 198, tenant center 200 and/or report center 202. Here, when a user is accessing or inputting certain information at the website 18, the communication center 196 provides the user with the opportunity to send an email to another user by activating an input or hyperlink which is incorporated into or associated with that information.
For example, if the user has a question about an accounts receivable entry, the user can click on that entry, and the communications center 196 displays an email message form which includes information pertaining to that accounts receivable entry. The user may then send an email message to a particular user, for example, asking that user for additional information pertaining to that entry. With this functionality, the communications center 196 provides a plurality of email inputs dispersed throughout the website 18. These dispersed inputs are associated with designated types of information available at the website 18. Upon activation of these inputs, the computer system 10 generates email forms, opens email channels and assists users in sending task-specific emails to others.
In another embodiment, the communication center 196 includes a plurality of instructions which operatively couple a tenant or resident communication channel to the computer system 10. This embodiment enables tenants or residents to send electronic communications or emails to the server 14, which will ultimately be delivered to the website 18. These communications from tenants and other residents can include repair or service-related messages or other messages related to lease renewal, late rent fees, assessment fees, security concerns or other matters.
In one example of this embodiment illustrated in
Upon entering the user name 336 and password 338, the website 332 enables the tenant to review certain information about the tenant's apartment and lease, for example. The website 332 also enables the tenant to send an email message. In one embodiment, the website 332 provides the user with a form for preparing an email and a dropdown list or plurality of selectable designated messages. Upon writing a message or selecting one of the designated messages, the website 332 enables the user to activate an input. Upon activation of this input, the website 332 transmits the email message to the communication center 196 of the website 18.
The computer system 10 processes this email. Depending upon the type of email message, the computer system 10 may cause the tenant's message to automatically appear as a service prompt 224 at the service management center 204. Alternatively, the computer system 10 may cause the message to appear in an inbox of the communication center 196. The managers can access the tenant's message and respond accordingly.
In one embodiment, building center 198 enables the users to store, retrieve and organize information related to the properties and the buildings. This information may include, but is not limited to, property dimensions, size, number of units, age, construction type, zoning parameters, mortgage information, insurance information and other property-related information.
The tenant center 200, in one embodiment, enables the users of the website 18 to store, retrieve and organize information related to the tenants, including, but not limited to, the tenant's name, address, application information, credit history, lease information, security deposit information and other tenant-related information. The report center 202 enables the users of the website 18 to generate reports, graphs and charts which indicate data and information stored in the database 12. Certain of these reports integrate sensor-generated data 40 with user-generated data 41.
Referring to
In this embodiment, the sensor-disabled system 344 includes a server 346 in communication with a database 348. In addition, the sensor system 342 includes a server 14 in communication with a coupling module 350. As illustrated in
In one embodiment illustrated in
It should be appreciated that the computer system 10 of the present invention preferably includes a plurality of modules which determine the overall functionality of system 10. Each module includes a set of computer-readable instructions which are related to a designated subject matter, topic or purpose. This type of modular construction of the computer system 10 can be written using any suitable computer programming language, including without limitation, object-oriented languages such as commercially available Java™ or C++™. In one embodiment, each of the different centers 42, 194, 330, 196, 198, 200 and 202 of the website 18, include different modules. It should be appreciated, however, that the computer system 10 can be written as a single module or a single set of instructions.
The computer system of the present invention, in one embodiment, includes a computer system that controls a website that is accessible to facility managers. The computer system is used in conjunction with sensors located at facilities. The computer system enables the website to gather and present sensor-generated data pertaining to the facilities. At the same time, the computer system enables the manager of the facility to use the website as a fully functional facility management system. Accordingly, the manager can manually enter, store, organize and retrieve property management data at the website. The sensor-generated data is integrated with the manually input data. Therefore, the computer system enables the facility manager to access information and reports which incorporate sensor-generated data. This assists the facility managers in increasing the efficiency of operating the facility, minimizing loss and damage to the facility and maximizing profits.
As described above, in one embodiment of the present invention, the computer system 10 enables tenants, residents and other facility users to transmit email messages and data which is ultimately transferred to the website 18. To increase the convenience of making such communications, the present invention includes a wall-mountable computer.
Referring to
A server system controls the hosting of the web account 406. In one embodiment, the server system 418 includes a facility management module 420. The facility management module 420 controls the operation of the center 408, inbox 410 and centers 412 to 414. In addition, the facility management module 420 operatively couples the server of the web account 406 to the server 14. Therefore, when the tenant sends an email message or pays rent on-line, these transactions are transferred to the website 18 accessible to the facility managers 30.
In another embodiment, computer 400 includes: (a) a door entry controller 424 enabling the tenant to remotely open an entrance door of the facility for a visitor; (b) a security controller 426 which controls the security system of the apartment unit 404; and (c) a monitoring system 428 which functions as the communicate device 60 described above. In this embodiment, the server system 422 for the web account 406 includes a facility management module 420, a door entry module 424 and a security system module 426.
For both server systems 418 and 422, the facility management module 420 includes: (a) an email module 428 for controlling the operation of the email center 408 and the inbox 410; (b) an electronic payment module 430 for controlling the on-line fund transfer transactions of the on-line rental pay center 412; and (c) a facility information module 432 for controlling and updating the apartment information center 414.
In addition, the web account 406 includes one or more advertisement images 434. In one embodiment, the on-line advertisers contract with the facility owner in order to acquire the right to post such advertisements 434. It should be appreciated that the web account 406 can also display artwork and important graphical information, such as the fire escape route for the apartment facility.
Referring to
The computer 436 is securable to an upstanding structure (not shown), such as a wall, seat or dashboard. It should be understood that the upstanding structure need not be perpendicular to a horizontal plane. The computer 436 includes: (a) a central processing unit (CPU) or processor 438 which controls a display device 440; (b) a keyboard 442 which enables a user to provide inputs to the processor 438; (c) a memory device 444 used by the processor 438 to perform a plurality of computer functions; (d) one or more speakers 441 for outputting sound; and (e) a housing 446 which houses the processor 438 and memory device 444 and which also supports the display device 440 and the keyboard 442.
The display device 440 has a screen 448 which is flat or substantially flat. Therefore, the screen 448 is substantially positionable in a plane. The keyboard 442 has: (a) a top surface 450; (b) a plurality of key input devices or keys 449 on the top surface 450; (c) a front side region or front side 451; (d) a back side region or back side 453; and (e) a plurality of end regions or ends 467, each of which has a length 455, midpoint 457 and portions 459 and 461. The top surface 450 is also substantially flat and therefore substantially positionable in a plane. In addition, the keyboard 442 has a cylindrical-shaped or semi-cylindrical shaped bottom surface. As described below, the user can adjust the position of the keyboard 442, through an angle 463, so that the top 450 of the keyboard 442 and the screen 448 substantially lie in the same plane.
The housing 446 has a back surface (not shown) which is engagable with the upstanding structure, and the housing 446 has a front surface 452 and a plurality of outer walls 465. In one embodiment, the front surface 452 is an integral, one-piece member constructed of a single mold. The front surface 452 has a plurality of walls 454 that define a screen opening (not shown) or a screen region 456. The screen opening is positioned in line with the screen 448 of the display device 440. The walls 454 surround the screen 448, enabling the user to view the screen 448 through the screen opening.
In addition, the front surface 452 has a keyboard region 460 located below the screen region 456. The front surface 452 has a plurality of inner walls or walls 462 defining a cut-away, space or cavity 464 within the keyboard region 460; and (b) at least one, and preferably a plurality of spaced apart coupling members 466 positioned within the keyboard region 460. The coupling members 466 are positioned along a common axis 468. In the embodiment illustrated in
The keyboard 442 is pivotable or rotatable between a first or closed position and a second or open position. In the closed position, the keyboard 442 is upwardly rotated or pivoted until the plane of the top surface 450 of the keyboard 442 is substantially parallel with the plane of the screen 448. In this position, the keyboard 442 is least likely to be damaged caused by contact with a person or an object passing by the computer 436. In addition, the closed keyboard 442 causes the computer 436 to occupy less space. In the open position, keyboard 442 is downwardly rotated or pivoted until the plane of the top surface 450 of the keyboard 442 is substantially perpendicular to or otherwise intersects with the plane of the screen 448. In this open position, illustrated in
In one embodiment, the housing 446 includes a keyboard position control device 469. In the illustrated embodiment, the position control device 469 includes a plurality of equally spaced-apart protrusions. The protrusions are positioned on the ends 467 of the keyboard 442. These protrusions removably mate with a plurality of slots (not shown) defined by each of the end walls 471 of the keyboard region 460. In operation, the user applies a certain degree of force in order to unseat the protrusions from the slots to reposition the keyboard 442.
In addition, the computer 436 has a plurality of securing members 470. Each securing member 470 includes a wall 472 which extends from the front surface 452 through the back surface of the computer 436. The wall 472 defines a fastener opening that is sized and shaped so as to receive a suitable screw, bolt or other fastener (not shown). The user can affix or secure the computer 436 to an upstanding structure, such as a kitchen wall, by inserting such fasteners through such fastener openings and securing the fasteners to the upstanding structure. Also, the securing members 470 include lock members or devices 474. The lock devices 474, in one embodiment, include a keyhole which enable only a user with a key to access such fasteners.
In one embodiment, the computer 436 has at least one hand-controlled input device other than the keyboard 442. In the illustrated example, the computer 436 has a touch pad 476 positioned on the keyboard 442. In other embodiments, the computer 436 has a mouse, a trackball and/or a stylus. The computer 436 also has plurality of standard input or control buttons 477 which enable the user to control certain settings of the computer 436 as well as the power of the computer 436.
The computer 436 also has a plurality of ports or connection devices 479 located on the front surface 452 of the housing 446 for convenient access. Here, a sliding door 481 is movable to cover and expose the connection devices 479. In one embodiment, a personal digital assistant (PDA) is connectable to one of these ports 479, and the computer 436 includes a PDA holder, PDA arm or another type of PDA support member adapted to support one or more PDA's. In addition, the computer 436 includes a hard disk drive 483 and a drive 485 which functions as a CDROM (Compact Disk-Read-Only Memory) drive and a DVD (Digital Video Disk) drive.
Referring to
As illustrated in
In another embodiment illustrated in
Referring to
In operation, the processor 438 receive inputs from: (a) a door entry system or door system 512 for a house or other facility; (b) a security system 514 for a house or other facility; (c) a plurality of sensors 516 located in a house or other facility; (d) a phone system 518 for a house or other facility; (e) a touch screen 520 included within the display device 440; and (f) a keyboard 442. In addition to providing output to the display device 440 and the speakers 441, the processor 438 also provides output to the phone system 518 and a printer 522.
In one embodiment, the memory device 444 stores a plurality of instructions which direct the processor to control an Internet browser based on inputs from a user. When a designated event occurs, the instructions cause the processor 438 to automatically redirect the Internet browser to a website designated for a household or facility. In this embodiment, the user or facility manager may subscribe to the services of an Internet service provider. The Internet service provider may provide free or relatively low cost Internet access in exchange for receiving the right to designate the service provider's website as a default home website for the computer 436. This would thus enable the service provider to advertise products and services to the user using the default website.
In one embodiment, each of the computers 400 and 436 is programmed or configured so that the default website is not adjustable or changeable by the user. The computers may be programmed to return to the default website when any suitable event occurs, including, but not limited to, an expiration of a period of time during which the user has made no inputs, the computers being shut off, the computers being reset and the Internet browser being opened.
In one embodiment, the memory device 444 includes a plurality of instructions which direct the processor 438 to automatically retrieve a designated image from a website designated for a house or a facility when a designated event occurs. The instructions cause the display device 440 to display the retrieved designated image for a period of time until a designated event occurs. The designated image can include an advertisement image, a graphical representation of facility-related information or artwork.
In another embodiment, each of the computers 400 and 436 has an electronic configuration including a processor, a system controller, a cache, and a data-path chip, each coupled to a host bus. The processor is a microprocessor such as a 486-type chip, a Pentium.RTM., Pentium.RTM. II, Pentium.RTM. III, Pentium.RTM. 4, or other suitable microprocessor. The cache provides high-speed local-memory data (in one embodiment, for example, 512 kB of data) for the processor, and is controlled by the system controller, which loads the cache with data that is expected to be used soon after the data is placed in the cache (i.e., in the near future).
The main memory is coupled between the system controller and data-path chip, and in one embodiment, provides random-access memory of between 16 MB and 256 MB or more of data. In one embodiment, the main memory is provided on SIMMs (Single In-line Memory Modules), while in another embodiment, the main memory is provided on DIMMs (Dual In-line Memory Modules), each of which plugs into suitable sockets provided on a motherboard holding other components. The main memory includes standard DRAM (Dynamic Random-Access Memory), EDO (Extended Data Out) DRAM, SDRAM (Synchronous DRAM), or other suitable memory technology. The system controller controls PCI (Peripheral Component Interconnect) bus, a local bus that provides a high-speed data path between the processor and various peripheral devices, such as graphics devices, storage drives and network cabling.
A data-path chip is also controlled by the system controller to assist in routing data between the main memory, the host bus, and the PCI bus. In one embodiment, the PCI bus provides a 32-bit-wide data path that runs at 33 MHz. In another embodiment, the PCI bus provides a 64-bit-wide data path that runs at 33 MHz. In yet other embodiments, the PCI bus provides 32-bit-wide or 64-bit-wide data paths that run at higher speeds. In one embodiment, PCI bus provides connectivity to an I/O bridge, a graphics controller, and one or more PCI connectors (i.e., sockets into which a card edge may be inserted), each of which accepts a standard PCI card. In one embodiment, the I/O bridge and the graphics controller are each integrated on the motherboard along with the system controller, in order to avoid a board-connector-board signal-crossing interface and thus provide better speed and reliability.
In this embodiment, the graphics controller is coupled to a video memory (that includes memory such as DRAM, EDO DRAM, SDRAM, or VRAM (Video Random-Access Memory)), and drives a VGA (Video Graphics Adaptor) port. The VGA port can connect to industry-standard monitors such as a VGA-type, SVGA (Super VGA)-type, XGA-type (extended Graphics Adaptor) or SXGA-type (Super XGA) display devices.
Other input/output (I/O) cards having a PCI interface can be plugged into the PCI connectors. The network connections providing video input are also represented by the PCI connectors, and include Ethernet devices and cable modems for coupling to a high speed Ethernet network or cable network which is further coupled to the Internet.
In one embodiment, the I/O bridge is a chip that provides connection and control to one or more independent IDE or SCSI connectors, to a USB (Universal Serial Bus) port, and to an ISA (Industry Standard Architecture) bus. In this embodiment, the IDE connector provides connectivity for up to two standard IDE-type devices such as hard disk drives, CDROM (Compact Disk-Read-Only Memory) drives, DVD (Digital Video Disk) drives, videocassette recorders, or TBU (Tape-Backup Unit) devices. In one similar embodiment, two IDE connectors are provided, and each provide the EIDE (Enhanced IDE) architecture. In the embodiment shown, a SCSI (Small Computer System Interface) connector provides connectivity for up to seven or fifteen SCSI-type devices (depending on the version of SCSI supported by the embodiment).
In one embodiment, the I/O bridge provides an ISA bus having one or more ISA connectors (in one embodiment, three connectors are provided). In one embodiment, the ISA bus is coupled to the I/O controller, which in turn provides connections to two serial ports, a parallel port, and a FDD (Floppy-Disk Drive) connector. At least one serial port is coupled to a modem for connection to a telephone system providing Internet access through an Internet service provider. In one embodiment, the ISA bus is connected to a buffer, which is connected to an X bus, which provides connections to a real-time clock, a keyboard/mouse controller and a keyboard BIOS ROM (Basic Input/Output System Read-Only Memory) 345, and to a system BIOS ROM.
Each of the computers 400 and 436 performs several functions. Such functions are implemented in software in one embodiment, where the software comprises computer executable instructions stored on computer readable media such as disk drives coupled to connectors, and executed from the main memory and the cache. The term "computer readable medium" is also used to represent carrier waves on which the software is transmitted.
It should be appreciated that each of the computers 400 and 436 can have any size which is suitable for its application. In one embodiment, the screen of the computer is sized similar to that of a conventional personal computer. In another embodiment, the computer is miniaturized or relatively small so that the computer can be mounted within a dashboard of a vehicle.
The present invention, in one embodiment, includes a website controlled by the computer system 10. The website is accessible to property managers, service providers and facility users. The computer system 10 directs one or more servers to process sensor-generated data along with data manually input by property managers and users regarding the facility. The computer system 10 thus provides one central location for the management of service data derived by users as well as sensors. This type of computer system enhances the efficiency and convenience of owning, operating and managing facilities.
In another embodiment, the present invention includes a wall-mountable computer. The computer has a built-in keyboard which is positioned or positionable for operation while the computer is secured to an upstanding structure, such as a wall. The wall-mountable computer brings the functionality of the personal office computer to those involved in carrying out household activities on a regular basis. The integrated keyboard enables the computer to be relatively thin which, in turn, safeguards the computer and enhances the aesthetics of the computer. This type of computer provides a relatively high degree of convenience to computer users.
It should be understood that various changes and modifications to the presently preferred embodiments described herein will be apparent to those skilled in the art. Such changes and modifications can be made without departing from the spirit and scope of the present invention and without diminishing its intended advantages. It is therefore intended that such changes and modifications be covered by the appended claims.
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|U.S. Classification
|361/679.18, 361/679.2, 361/679.31, 361/679.22
|International Classification
|Cooperative Classification
|European Classification
|Jun 27, 2005
Owner name: ORIGINATIC LLC, ILLINOIS
Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:SMITH, RENATO L.;REEL/FRAME:016719/0836
Effective date: 20050622
|Jul 2, 2010
|Fee payment
Year of fee payment: 4
|Aug 15, 2014
|Maintenance fee reminder mailed
|Jan 2, 2015
|Lapse for failure to pay maintenance fees
|Feb 24, 2015
|Expired due to failure to pay maintenance fee
Effective date: 20150102


text:
Peter Snowden has a young team of horses that might not be ready to bloom for another year, but there are still plenty to keep his and son Paul's partnership in the forefront of punters' minds.
Princefamous put another win on the board for him at Canterbury on Wednesday after Lofty's Menu was beaten as favourite in the opener, but both are works in progress.
"These are the horses that have come to hand a bit quicker, but it takes 18 months to know where you stand with a lot of them," Snowden said. "We have a lot of younger horses, two- and three-year-olds, that take a lot of time and it can be frustrating.
"It is good and bad because we know in the long run they will be all right because there are some nice ones there."
The Snowdens have Caulfield Guineas winner Shooting To Win set to return next week but the most immediate chance of another group 1 comes from their two-year-olds.
Paceman, a winner on debut, is well in commission for the Golden Slipper, while Wolf Cry and Pride Of Dubai will attempt to push their claims in the Lonhro Plate and Blue Diamond Prelude for colts and geldings respectively on Saturday.
Wolf Cry ran into third in the Breeders Plate behind Golden Slipper favourite Vancouver in the spring and has furnished into "a lovely colt" and heads to Randwick.
"He is a nice horse and a horse we have always thought a bit of," Snowden said.
"He doesn't really give us the feel of a sprinting-type two-year-old but in saying that, his trials have been good and he's right up to the mark to run well on Saturday.
"I might be wrong, he might be a Slipper horse - he's here at the right time and he's going to have the right preparation to get there if he's got that sort of ability. But I'm thinking more he might be Sires, Champagne."
Pride Of Dubai, who was third to highly rated Ottoman at his only start, has been sent to Melbourne and could stamp himself as a Blue Diamond contender at Caulfield.
"He still lacks a bit of race experience. I just thought it was an option to go there. I can see him coming to hand quicker than Wolf Cry," he said. "A lot depends on what he does Saturday. All those plans could go out the window if he doesn't run well enough.
"But on what I've seen at home, his work and how he looks and on his trial, he should run be running well."
Meanwhile, Godolphin chalked up its 10th individual juvenile winner for the season when Italy won the two-year-old race on Wednesday, and she will head to the Sweet Embrace Stakes to be given the chance to qualify for the Golden Slipper.
"I have always quite liked her and it is good to get her on the board now," trainer John O'Shea said.
Italy was part of winning treble for jockey James McDonald, which also included Mr Bogart and Diamondsinthenight. He moved to within 1½ wins of premiership leader Hugh Bowman, who scored on Princefamous.
Earlier, three-year-old Sweynesse and Lassitude had a track gallop to get the competitive juices flowing before returns in the next 10 days.
"It was just a striding bit of work. We were just happy for them to get excited," O'Shea said. "Sweynesse is a horse who doesn't over exert himself of a morning so it's nice to come here and [for him to] get on his toes and gallop on a nice surface."
Sweynesse will be part of the star-studded Hobartville Stakes at Rosehill on February 21, along with Shooting To Win, Scissor Kick and Kermadec.
Lassitude, who won his final two runs of his last preparation at 1800 metres and 1900m, is heading towards the Australian Derby and will start his campaign next Wednesday.

subset: commoncrawl


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It would be really great to have the option of editing a scanned devices IP or the ability to rescan IP based on host name
My workstations are on DHCP and I have scanned them by host name not IP. It then stores the DHCP ip into the inventory. Problem is, if the IP of the workstation changes, then the workstation will always appear offline, because even though I have asked to scan by host name, it rescans using the IP.
This topic was created during version 5.0.
The latest version is 7.5.00101.
15 Replies
Apr 7, 2011 at 8:22 UTC
Apr 9, 2011 at 12:29 UTC
I've got MANY offline devices I presume are related to DHCP handing out differnt IPs to same devices. Any suggestions? Anyway to go by some other device footprint (hostname, MAC, etc), or .... any way to exclude the DHCP range? What do others do with computers in the DHCP pool?
Apr 9, 2011 at 1:49 UTC
DHCP Reservations for each device I guess
Apr 9, 2011 at 4:55 UTC
That's it? Is SW only setup to work in AD environments? There has got to be an easier way. Right now my install is just a mess with offline devices. Can't even focus to find real stuff.
Jul 25, 2011 at 10:17 UTC
i have the same problem only my servers have static IP. the others 1300 host have dhcp
Jul 29, 2011 at 3:55 UTC
1st Post
+1 on this one.
Can spiceworks use MAC Address instead? If there are laptops joining and leaving the network you get either many offline records or multiple records for the same asset, i.e.: A notebook that once took x.x.x.x is no longer online and IP has been reassigned to the first device joining the network, that been a smartphone it didn't expose any ports or services, but spiceworks incorrectly identifies it as a windows machine (previous record).
I need to identify all assets entering my network, but no overwrite them as DHCP assigns available IPS (and therefore corrupting the record of the asset that used the same IP before).
Aug 25, 2011 at 10:19 UTC
I was getting ready to post a new question when I ran across this thread. I only noticed this being a real issue once I upgraded to 5.1 - if it was happening a lot previous to this version, I was not tuned into it.
I have devices that are showing offline now on a regular basis because we have moved away from a lot of towers and towards laptop/docking station configurations and most everyone is on DHCP now where they were a static IP previously. (Again, may have nothing to do with 5.1 v earlier versions, just coincidence) I would really love to move to a solution of mac addresses rather than IP for several reasons; changing device names would not affect the inventory if we reassign a device; being able to have the mac tracked in SW would be a great thing for other devices such as whitelists in content filters and firewall/VPN look ups; being able to use DHCP in conjunction with SW inventory.
I have "Spiced this up" so hopefully it gets some attention.
Aug 25, 2011 at 12:42 UTC
Decided to go ahead with DHCP reservations for each device. Bit of work but the scans are working fine now.
Nov 17, 2011 at 9:52 UTC
I have to agree. This has been a long time thorn in my side regarding scanning of the network. I don't rely on SW as much as I would like because of this very issue. I do an initial scan of a device when it is first added so that I at least have it in my inventory, but after that I assume that it will be offline going forward. Over 60% of our computers are now mobile and I don't see that going lower anytime soon. In fact, I see it going up more as more tablets and phones get utilized, and more people opt for laptops over desktops.
Trying to implement DHCP reservations is ridiculous considering how many mobile devices we have and how much people move around, and travel between offices. That would just create a whole new headache. No, Spiceworks definitely needs to look at this issue and find someway to improve it, or offer some good advice right at the beginning during preinstallation.
Nov 23, 2011 at 11:28 UTC
I think that we need to do something better here, but putting my finger on exactly what to do is taking a while to figure out. Let me throw out a couple of ideas that have some complications, and see if y'all can think of a better way.
First, I can easily change the up/down logic to use DNS names vs. ip addresses. However, when we tried this in the past, the number of invalid reverse lookups in DNS was overwhelming in the default DHCP case. This can be addressed by changing the DHCP scavenge time to be shorter. If we are talking about just Windows computers, trying the NETBIOS name first would work great here since that seems to follow the DHCP allocations (mostly), but the rest would fall back to DNS. The mac address is problematic for identification since it isn't available on some networks and having multi-homed devices is pretty commonplace, but I guess it this is available on the network, it could be used to help identify changed addresses.
Another, possibly complementary, idea is to recompute the addresses of the devices on a quicker interval than the scan interval - say once an hour instead of every 12 hours. This is a much more expensive operation that checking if an ip address changes, but it should keep the relevancy of the up/down status much more accurate. The only complication I see here is that we would end up finding new devices on this pass as well that you don't have in the inventory, and if that was the case, it seems like you might want those scanned in at the same time if possible.
Finally, as many of you know, if you get a bunch of devices on your network that move around on DHCP yet aren't deeply scanned into Spiceworks (we classify them as Unknown because we can't get any deep info from the device and might only have the device ip address to go on for example), you can end up with duplicated unknowns in the inventory several of which haven't been seen on the network for weeks or months. I've been considering removing these gone dark Unknown devices when they disappear on a subsequent scan since they are of little value in the inventory view. I guess if I combine this logic with one or both of the above, we would be closer to what you all want?
Nov 23, 2011 at 12:04 UTC
Can't it compare several fields rather than just one? Obviously the name and MAC are not going to be changing very often, and if the IP address doesn't match the name/MAC combination, it obviously needs to get the new IP address.
Nov 23, 2011 at 12:17 UTC
Managed IT (Pty) Ltd is an IT service provider.
Can't it compare several fields rather than just one? Obviously the name and MAC are not going to be changing very often, and if the IP address doesn't match the name/MAC combination, it obviously needs to get the new IP address.
I would agree to check several fields, but compare mainly to the MAC address.
I have had issues in the past where I rename a PC and it is seen as a new asset - although all other information stays the same, even the IP. So for long term usability, I would go with the MAC address as the "main identifier".
Nov 23, 2011 at 12:32 UTC
The only problem with having a "main identifier" of a MAC is, as Francis pointed out, that the multi-homed machines would likely show up as duplicates. No, just like in a relational database we really want to use compound keys to identify any given device. The problem is that computers are always breaking, which makes tracking them incredibly tough, and I commend SW for even getting that far, because NICs get replaced, computer names get changed, heck even processors can get swapped out, or in many cases computers can be completely replaced but renamed the same. Francis definitely has his work cut out for him, but I'm sure they will eventually find a way to make it work as intended.
Nov 28, 2011 at 6:21 UTC
The problem I have run into is that almost everything on the page can be changed except the IP address. What about going to an id based table that scans name to IP or Mac but has all fields able to be edited so your pk is now the id and not another field.
Just a thought of looking at it from a DB perspective as opposed to an inventory or device perspective only. I would think this approach might open up some of the logic as well as keeping an inventory fluid yet consistent with inevitable changes; either from scan or manual change.
Nov 29, 2011 at 11:14 UTC
I have increased the lease duration from the default of 8 days to 30 days and set reservations for all laptops and other mobile devices that only connect to the network infrequently. Additionally, with devices I know I will never be able to get more than a partial scan (IP and maybe the manufacturer and/or MAC), I am excluding the IP address from Network Scan and filling them in manually. (I have some Wyse thin clients that don't support any of the protocols that Spiceworks uses - only some proprietary protocol that requires proprietary software from Wyse). It's a pain, but this seems to be cutting down on the number of Unknowns with duplicate IPs added every time a network scan is performed.
Like Francis said, this only happens with devices that Spiceworks is not able to get a full (deep) scan on, which I unfortunately happen to have a lot of at the moment. Much of these devices support SNMP, so I am hoping that version 5.3 will fix the rest of my SNMP devices I can only get a partial scan on.
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Guys how skinny does a girl have to be to wear a bikini? Or at least look good in a bikini?
Pictures would be be for you could just name someone or something. Thanks
Most Helpful Guy
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that's too skinny
Not really...
@SirenDep that's really not that skinny. She's slim but I know 100 girls who look like her


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I do have some fanon ideas, I'd really like an opnion here before I launch any of them.
Idea #1
The World is at peace at last, and everyone is enjoying the tranquility. But the mysterious Airbender/Earthbenderhybrid who's origins nobody can discover is racing throughout the world, causing havoc, (not killing, more like just destroying random things and pranking) much to the G-Aang's chagrin. When Zuko and Mai's teenage daughter Li Li volunteers to try to stop the annoying prankster, everyone says no. But Li Li has talents of her own... including the ability to cry flames. She takes on the quest, only to find that everything is not quite what it seems... and the world IS in danger, from a very unexpected source.
"Please? Please, Mother. I can do it, and I'm majorly bored."
" It is NOT a suitable activity for someone bored. Go boss someone around, or buy something. I really don't care."
"You never listen to me! I'm a better firebender than you think!"
"Very well, but Sifu Me-ye would like to at least see a Level One hotkick before you leave his classroom. Do a Level 27 lighting redirection, and maybe I will
reconsider the matter."
Lili left the room in a huff. Her mother was so, so, STIFF! She never listened about the things Lili cared about. Lili COULD firebend, she just hated stupid Sifu Me-ye and his boring anecdotes on fire's inner core and twenty hours spent making tiny flames come out of her fingers. She wished she had a teacher that DID something. Oh yeah, and parents that were around. Sure, she saw her mother alot, but, if you can believe it, she'd never spoken to her father. Ever. He was just too busy for family vacations and dinners. She'd seen him many times, but he'd never seen her as a non-infant. Maybe she could convince him. Maybe, if she pulled out ALL the stops.
Lili walked down the luxurious hallway, glancing behind her every few seconds. She knew it was paranoid, but she'd never done this before. Maybe it was illegal or something. Going to see your father shouldn't be illegal. But Lili felt that normal rules didn't apply here. Finally, she found the right door. It was red and gold, and was absolutely ginormous. Larger than life. Just like her father seemed to be.
"Let me in, please." Lili said to one of the guards at the door. He looked own on to her. "What do you think you're doing? This is the Fire Lord's study. You can't just walk in!" Lili sighed and kept walking towards the door. One of the guards sent an angry fireblast at her. She rolled her eyes and said "Look. I"m the princess, you can't attack me with fireblasts when I try to visit my dad, otherwise, you're liable to be put in jail for life if I get really hurt." The guard's eyes widened, and he let Lili pass. She took a breath and pushed through the door. A middle-aged man looked up from the desk, his forehead scrunched in thought. "Yes? he said, looking straight at Lili.


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I had worked with a girl who i liked a lott and it seemed that she liked me also coworkers always asked if we were dating but the thing with her was she wasn't easy and thats what i liked about her well we parted ways a few months ago. on the last day knew i would see her i asked for her number then was sent out on a call she told me not to forget about her number but when i got back but she had already left when i retuned. i had tried to go see her once but it dint work out she had just left work i was told. a good friend of mine told me he is dating her sister and that the girls where asking if i liked her and he told her yes because he knows me. Then the other day he told me that his girl friend is trying to get me with her sister but not to tell me. past couple of days haven't been the best for me with personal things and he sees me mad and says well ik its not that girl that makes you mad so its something else or when i said I'm not good enough for her he says ik she dint tell you that not what she said (knowing i didn't talk to her) so when i ask him what he means he just changes the subject. I'm really confused
Does this sound like he may know whats going on?
What Girls Said 2
Boost your confidence. Never assume you're not good enough for someone unless you know them. We seem to forget that we may be too good for them...00|00|0
I told him I wasn't good enough to see what he would say
Never say that hun! Never! If you want to know if the guy likes you, it will be obvious... you don't need to play games.
He's a friend of mine I'm trying to see if gis girlfriend sister likes me
It's quite possible that he knows something. However, we can only assume.00|00|0
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Hundreds of beer lovers gathered in Slovenia recently to witness the unveiling of "Europe's first beer fountain." Six euros will get you a special glass that comes with a microchip that allows people to drink a limited amount of beer five times from one of the five different taps on hand.
I have to say, though, I'm a little disappointed. When I heard the words "beer fountain," I was thinking of frolicking in airborne streams of the stuff.
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Big Bang level 92 Tips and Strategies
Big Bang
By: SomeHand
Genre: Puzzle
Video Tips
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Level 92 Questions
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Deadly Women
DIY Orphans
Season 9 Episode 2
For these women blood isn't thicker than water. A teen sacrifices her family for an inheritance; an obsession with Hollywood memorabilia leads a recluse to kill her parents; and a soccer mom's social status is more important than her mother's life.
- 44 min
- Premiered 08/14/2015