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Available ebook formats: epub mobi pdf rtf lrf pdb txt html
I live in Michigan with my son, Sam, and my cats Dash, Cera, and Merida. When I have time, I like to read, quilt, write, and crochet.
Review by:
on Sep. 06, 2012 :
Very nice fluff, not too much there but still fun all the same.
(review of free book)
Review by:
Shelley Jenkins
on Dec. 29, 2011 :
Cute. this is a short romantic affair. The main characters are lovable. I feel the middle was somewhat rushed but overall it was sweet. I hope when I'm 40 I feel as confident about my body as Samantha does. Keep writing, I'm waiting to see more books from this author.
(review of free book)
Review by:
J. Jenkins
on June 14, 2011 :
Wow!!! An exceptionally crafted, tightly woven novella that is oh so sexy. The characters are intriguing and humorous turns of phrase hooked me. Romantic and affirming, I look forward to reading more from this author.
(reviewed 2 days after purchase)
Review by:
Jennifer Flores
on March 30, 2011 :
(no rating)
An awesome read. This is a very short story, but it packs quite a punch for being only 7 pages. Dispite its length, I didn't feel the storyline or characters lacked anything. I will be looking for more of this author.
(reviewed 25 days after purchase)


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| He who increaseth knowledge, increaseth sorrow.
This article contains spoilers, meaning it has information and facts concerning recent or upcoming releases from the Assassin's Creed series.
|Here we seek to open the minds of men.
This article is a stub and is in need of expansion. You can help the Assassin's Creed Wiki by expanding it.
- This article is about the Metropolitan Police headquarters. You may be looking for the Metropolitan Police Service itself, sometimes known simply as "Scotland Yard".
Scotland Yard was the headquarters of the Metropolitan Police Service, located in the Strand, London.
Prior to the construction of Scotland Yard, the land was owned by King Kenneth III of Scotland. It had been given to him by King Edgar the Peaceful of England in the tenth century and for nearly 600 years served as the residence for the Scottish monarchy whenever they visited England.
When Scotland unified with England in 1707, the palace was demolished, with a series of government buildings and residences built in its place. Following the creation of the Metropolitan Police Service by Prime Minister Robert Peel in 1829, the area was selected as the organization's headquarters. The office's rear entrance stood on Great Scotland Yard, leading the police force to become known around the world as "Scotland Yard".

subset: commoncrawl


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153 Addy Lane Stockbridge, GA 30281
- Listing Status Active
- Neighborhood Northbridge Crossing
- County Henry
- Year Built 2006
- Home Size 1898 sq.ft. (Source: tax record)
- Sale Type Normal sale
Beautiful Traditional 2 Stories home with 4 bedrooms, 2.5 Baths in Henry County. Separate living room with fireplace & many windows for great natural lights. Gorgeous floor plans. Kitchen is open to dining area - great for entertaining. Great patio right off dining area is perfect for a grilling. 2 car attached garage. Large Master suite with 3 secondary bedrooms upstairs. Laundry room upstairs. Fantastic home with easy access to I-75,675 & Hwy 138. Has great homeowners association with pool, tennis, basketball & play area.
- Listing Status Active
- Neighborhood Northbridge Crossing
- County Henry
- Year Built 2006
- Home Size 1898 sq.ft. (Source: tax record)
- Sale Type Normal sale
- Elementary Stockbridge / Henry / Henry County, GA
- Middle
- High Dutchtown / Henry / Henry County, GA
Listing provided courtesy of RE/MAX GRAND SOUTH. Listing data displayed on this page comes from the Broker Reciprocity program of Georgia MLS. This information is considerd reliable but is not guaranteed.
Look Promising?
Want to schedule a showing? Have any questions? We're experts and ready to help!
Call us anytime at 404-965-4080
Listings identified with the FMLS IDX logo come from FMLS, are held by brokerage firms other than the owner of this website and the listing brokerage is identified in any listing details. Information is deemed reliable but is not guaranteed. ©2014 First Multiple Listing Service, Inc.
© 2014 North East Georgia MLS. the information provided is for the consumer's personal, noncommercial use and may not be used for any purpose other than to identify prospective properties that the consumer may be interested in purchasing. Some or all of the listings displayed may not belong to the firm whose web site is being visited.


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Judge Declares Mistrial for 3 in Sedition Case
Published: November 30, 1989
SPRINGFIELD, Mass., Nov. 29— A Federal district judge declared a mistrial today after a jury deadlocked on racketeering charges against three avowed revolutionaries already cleared of plotting to overthrow the Government.
The ruling by the judge, William G. Young, came on the jury's 21st day of deliberations in a trial that began last January and involved testimony from about 200 witnesses.
The jurors had said for three days that they did not think they would be able to reach agreement on the racketeering and conspiracy charges, which involved 15 successful or attempted bombings of courthouses, banks, corporate offices and military recruiting and reserve centers. In one of the bombings, a Boston courthouse worker lost a leg and 21 other people were injured in 1976.
It was not immediately clear if a second trial would be held on the racketeering charges.
The jury delivered a partial verdict Monday acquitting the three defendants of sedition, or trying to overthrow the Government, which means they cannot be retried again on the charge.
The sedition charges were based on the Sedition Act of 1918, an amended version of the Conspiracies Act of 1861. The Government has used the statute only a few times. It was used against draft protesters in World War I and to prosecute Puerton Rican nationalists in an assassination attempt against President Harry S. Truman in 1950. In April 1988, nine white supremacists were acquitted of seditious conspiracy in Arkansas.
The defendants - Raymond Luc Levasseur, 43 years old; his wife, Patricia Gros Levasseur, 35, and Richard Williams, 42 - were tried as part of a group that has called itself the United Freedom Front and the Sam Melville-Jonathan Jackson Unit. The group has avowed ''armed resistance'' to racism and ''capitalist-backed wars,'' taking responsibility for bombings and bank robberies from Maine to Virginia from 1976 to 1984. Bombings in New York City
Initially, eight people were indicted. The other five, who have either pleaded guilty or been dropped from the case, included Thomas Manning and Jaan Laaman, who are serving long prison terms for bombings in and near New York City from 1982 to 1984. Mr. Manning is also serving a life sentence for shooting and killing a New Jersey state trooper in 1981.
Jury selection began in April 1988 but was drawn out until January by challenges to jurors and hearings.
Defense lawyers argued that the trial was a waste of money because their clients had already been convicted on bombing and bank robbery charges and all but one were serving prison sentences. The cost of the trial has been estimated to range from $2 million to $10 million.
The trial was moved to Springfield from Boston so the defendants could be housed together in Hartford, 25 miles south of here; Massachusetts does not have a prison for both sexes.
Jurors were deciding racketeering charges against Mr. Levasseur and Mr. Williams as well as a charge of racketeering conspiracy against all three defendants. Each count carries a maximum penalty of 20 years and $20,000 in fines.
While some of the defendants have been convicted at separate trials for the bombings, the Springfield prosecution pulled the case together through the racketeering laws, which allow several people to be tried for incidents that occurred in several states.
Mr. Levasseur and Mr. Williams are already serving long prison terms for some of the bombings. Mrs. Levasseur is free on bail after serving three and a half years of a five-year term for harboring a fugitive, her husband.


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I live in a suburban subdivision with my mom. I am in good shape and will mow the lawn shirtless and sometimes my neighbors across the street will be outside. They have a daughter who is 16, and she walked by me very slowly and pretty sure she took photos of me with her phone. I catch her staring at me all the time. One time she and her friends walked by the house when I was cleaning out my car and yelled out "you're hot!" and ran away giggling. She walks by me very slowly as if she wants me to talk to her. It is pretty obvious that she finds me attractive, and she is also attractive, but should I act upon it? It is legal, but I'm thinking no.
Most Helpful Guy
Whether it's legal or not depends entirely on what state/country you live in. About 30 states in the US say 16 = age of consent while the remaining 20 are a mix of 17 and 18 being the age of consent, so you'll have to check up with your area laws.
Whether you act upon it or not is up to you. As for me I don't think I could do it and I'm even younger then you. As a 21 year old who's in college, me and her would be on two totally different stages in our life. Now that I'm in college, the thought of dating a high school girl seems weird. It would feel like I'm taking a step back in my life.00|00|0
dude I have no interest in dating or getting remotely emotionally involved with this girl. Just some summer fun really, no strings attached.
Oh well in that case, if it's legal then go ahead, but it will be wise to tell her that you just want fun. You don't want to be remembered as the guy that took advantage of a young girls naivety, just to get in her pants, because that's not a good rep to have.


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Is it okay to take the bits of Christmas that work for you and discard the rest?
And is it okay to enjoy the solitude of Christmas Day and indulge yourself without feeling guilty?
Bring it on!
Whether you find yourself alone this Christmas by choice or circumstance, it can be a liberating experience to buck the Christmas trend of togetherness. After all, being alone and being lonely are not the same thing.
So, make Christmas what you want Christmas to be. It doesn't need to be a day to simply 'survive'. You can choose to forget it's Christmas Day altogether, or take an opportunity to be a little selfish and celebrate your independent self.
Getting out and about
Embrace the emptiness
These tiny moments afforded by Christmas Day are some of life's luxuries:
- Walk along uncluttered streets
- Take self-timer photos and walk away – no one will be around to steal your camera
- Be the only person in the only shop that's open
- Take your pick of the best views, uninterrupted by others
- Stroll along the quiet beach
- Sit in your favorite park with your favorite book
- Utilise the empty roads and enjoy a day trip
- Take in the Christmas store windows, without a queue
At home
Soak up the beginnings of summer:
- enjoy some gardening
- start some spring cleaning
- do some DIY rennovations
In the community
Volunteering during the holidays is a way to connect with others, boost self-esteem and help people less fortunate.
Maybe serve dinner at a soup kitchen, take gifts to a children's hospital, or visit residents at a nursing home.
If it's too late to register your interest there are other ways to help. Visiting a neighbour or starting a conversation with a stranger could be just the thing both of you need on Christmas Day.
If you're a Christian, attend a church service. Christmas services are often the most popular, with naitivity scene activities, carols and if you're lucky Santa may even pay a visit!
Alternatively, some councils or neighborhoods offer a community Christmas party you may be able to join.
Staying in
- Be actively lazy
- Stay in your pyjamas all day
- Have a marathon movie day, or choose a TV series that you've been waiting to watch from beginning to end
- Find a book and curl up on the couch, in bed or outside
- Pamper yourself – paint your nails, shave, wax, trim, moisturize, soak in a bath, enjoy at box of chocolates, drink some mulled wine
- Lip sync or dance around the house to loud music
- Enjoy your love of cooking, crafts, knitting or painting
Decorate for Christmas
It may seem unusual to decorate when you're by yourself, but it can be a great way to get into the Christmas spirit and lift your own spirits.
- Put up your Christmas tree, or for an authentic look buy a real tree
- Choose your favorite decorations, or buy some new ones
- Make your own Christmas decorations
- Hang some lights on your front porch
After you have decorated, buy yourself some gifts. Even though you buy yourself things through the year, it is nice to treat yourself at Christmas too.
- You can even wrap the gifts and put them under the tree to open on Christmas morning
- If you have a pet, don't forget to give them a special present, and a special meal
- Buy something off the internet for yourself on Christmas Day. You'll have something to look forward to long after Christmas is over
Plan your own Christmas meal. As you are celebrating Christmas on your own, you can serve all your favorite foods. Maybe turkey and ice cream, pizza, or something more traditional.
- Get your favorite foods, favorite drinks, desserts and all the trimmings
- Set the table however you like, or lay a picnic rug in front of the TV
- Or if you are feeling rebellious, eat in bed
SANE Forums member ideas
Members of the SANE Forum have offered some excellent suggestions on doing Christmas your own way, or boycotting the season altogether. Check out the following threads for some tips and advice:
- Tips for surviving the festive season
- Christmas strategies to cope
- Dreading and bad memories of Christmas
Christmas is what we make it
Christmas can be a difficult day, but it can also be what we make it. It may be that you simply need to change your expectations for the day. You can change Christmas to meet your needs whatever they may be, ignore it completely, or ignore the bits that don't suit you.
This isn't to say reframing is easy. If your vision of Christmas is peaceful joyful families, the whole Hallmark scene, then stepping away from that may be hard. You may plan a perfectly 'ignored' Christmas, but find you are longing for the ideal storybook Christmas.
The thought that everyone else is having a wonderful time of togetherness can accentuate the feeling of being alone and disconnected. And all of this can be a challenge.
So please know if you are alone and feeling lonely, there are services to contact for support over this time.
Support Services
13 11 14 (24/7)
Crisis Support Chat (7pm–4am)
Kids Helpline
1800 55 1800 (24/7)
Web chat
Suicide Call Back Service
1300 659 467 (24/7)
Online counselling (24/7)
The Butterfly Foundation
A national support line for Australians experiencing eating disorders
1800 33 4673 (8am - 9pm AEST, Monday to Friday)
Drug Counselling Online
1800 888 236 (24/7)
Online counselling (24/7)


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Lighthousekeeping by Jeanette Winterson
Lighthousekeeping reads like a document of intent: it is descriptive of story telling: it tells stories about telling stories whilst telling its stories: it suggests that telling stories (including the story that it is iself) is a way to exorcise the past and open a way into talking about the future by living now. And living now is - has to be - an expression of love (incuding, crucially, self-love) and love is our ongoing story. And these are regular Winterson themes investigated, particularly, in The Passion.
Pew is a blind lighthousekeeper who tells stories of the Pews who have always lived in the lighthouse at Cape Wrath in Salts. He tells them to Silver, an orphan, who, with nowhere to live, is apprenticed to Pew by the formidable Miss Pinch. He tells stories about Babel Dark who appointed (the first?) Pew and who was the inspiration, it would seem, for Stevenson's (himself a lighthouse designer) Dr Jekyll and Mr Hyde. Dark's split personality arises from - indeed is - his love affair. Safely married in Cape Wrath and working as the community's vicar, Dark has another life in Bristol with his true love. He hates who he is - husband, cleric, upright citiizen - and feels that his true self (only allowed out on twice yearly visits to Bristol) is the lover, the betrayer - an inversion of Stevenson, with the real self being judged by society "the monster". Love, then, is dangerous stuff. And it is about this dangerous stuff that Winterson has always written - and sometimes written exceptionally well and quite exquisitely. And she does so here, occassionally, once again. But only occassionally: sometimes Winterson's touch is wonderfully light and one remembers what a lambent, life-affirming writer she can be; sometimes it is quite leaden. The novel moves between the mawkish, the banal and the cliched and the beautiful, incisive and wise. And it moves between and across these elements throughout this clumsily uneven work. Overall I was compelled: sometimes Winterson's simplicity is refreshing and perfectly judged, but it regularly has a self-help banality.
Visited by Stevenson, Dark is a compelling character. It would have been gratifying to have his story more fully fleshed out. When Charles Darwin arrives to study a cave full of fossils (one of which, a sea horse, Dark keeps as a totem) that Dark has come upon, we are introduced to another of the book's themes. Love is a revolution but life, which must both contain it and be informed by it (and, ultimately, be it) is an evolution. Stories, memories, are told because life leaches, leaks, recedes: love keeps the boat afloat; stories are what we tell on the journey.
The shape of the novel is rather ragged. As a work it feels rushed. Silver, for much of the book a child, suddenly moves on in her life becoming a thief and a traveller. After the lighthouse is closed, and she must get on in life, we get two or three chapters - one of which about a library book is particularly badly written - before her final return to the lighthouse, as if there were enough to round-off her life. Winterson may be interested in stories, but she most certainly is not interested in characters or characterisation. Much of this is hurried and way below par. But Winterson pulls it back with the resolution of the book when Silver (or is it now Winterson herself?) addresses the reader directly (we've seen this too before, of course). One wonders, here, whether the "I lovel you" Silver utters, as every writer is their own first reader, is a statement to the mirror, a self-validating and empowering sentence addressed principally to Winterson herself. Lighthousekeeping reads like a novel Winterson had to write that will enable her, now, to go on telling stories and to go on writing. This should be welcomed. Notwithstanding the self-indulgent aspects of this book, forgetting the absurd statements of past years about her own talents, glossing over her essentialist views on art, Winterson is a literary writer fascinated by literature and art and committed to what it can and should do, committed to writing books, as literature, that can change lives.
I would certainly recommend Lighthousekeeping.Winterson is an infuriating writer, this is not her at her best, but she is a singular talent and a fascinating one. Too few modern writers have her passion and too few seem to want to write as unashamedly and poetically about love as she does.


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"Attentive, caring and patient staff"
About: Norfolk & Norwich University Hospital / Ophthalmology Norfolk & Norwich University Hospital Ophthalmology NR4 7UY
Posted by Froggy (as ),
My elderly mother has been an out-patient at the eye clinic and the Nelson Day Unit.
The care she received at both clinics was outstanding, the staff from consultants, doctors, nurses and volunteers were attentive, caring and patient in the most trying of times for Mum and myself.
We cannot thank all those dedicated people enough.
Response from Norfolk & Norwich University Hospital 3 years ago
Many thanks for your feedback regarding your mothers postive experience in our Ophthalmology department. We are pleased to hear that the care she received was outstanding.
- {{helpful}} of {{total()}} people think this response is helpful
- Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Norfolk & Norwich University Hospital


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NOTE: sub categorization of resources in progress
Search Downloads: Family (21) « Surveys/Scales « DownloadsSort by: Title | Hits | DateMcMaster Family Assessment Device (FAD) (Subscales) (17202)Family Assessment Measure III (7225)Coping Health Inventory for Parents (CHIP) (6677)Family Interdependence (3935)Inventory of Parent and Peer Attachment (IPPA) (3125)Parentification (2500)Thailand Project- Family Functioning (2352)Family Functioning Subscales (1859)Parker Parental Bonding Instrument (1764)HIV - Related Incidents (1645)Parent-Adolescent Communication Scale (1588)Routines (1470)Global HIV Competence (1450)Parent Involvement & Supervision (1442)Family Composition Scale (1428)Positive Attitudes Toward Living at Home (1382)Inventory of Socially Supportive Behaviors (ISSB) (1290)Parent/Adolescent Communication - Jaccard (PACJ) (1284)Family Environment Scale (1272)Natural Mothers (1098)Parent/Adolescent Communication - Miller (PACM) (1082)
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Note: all images displayed here are at low resolution in an effort to avoid piracy without the need to employ watermarks which obscure the image and interfere with your ability to make an informed purchase. Rest assured, all prints and downloads are of the highest image quality and sharpness.


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What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you're getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you'd like help immediately, feel free to search for a similar question, or submit your question or concern.
if i upgrade, when am i going to be billed again?Asked by ocmercadeo on April 22, 2016 at 11:55 AM
i am willing to upgrade for this time, but paying 40 dollars a month is outrageous. I wanna upgrade once but then return to the 20 dollars a month plan.
This view limits thing is stupid.
I will probably be leaving jotform.
JotForm Support
You can view your next billing date if you go to your Account-Billing:
We had to implement view limit because of our form abuse even with Free accounts.
We understand your frustration, you can increase your form limit if you enable JotForm footer on your forms:
Hope it helps.


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The Camp Chance Christmas Party will be held from 3:30 to 6 p.m. Thursday, Dec. 1 at Lake Area Technical Institute.
One-hundred sixty kids who attended Camp Chance in July have been invited to attend the party. LATI law enforcement students will be assisting the Watertown Police Department at the party.
Hy-Vee will be serving a Christmas meal. Activities and presents will follow the meal.


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Chi Ketsueki is of the Ketsueki clan. At a young age her clan decided that they wanted to join forces with the Uchiha, so they decided that Chi was to be wed to Sasuke. But before any decisions could be finalized the Uchiha murdered all of the Ketsueki and drained their special blood for their own use. Chi, who witnessed everything, had gone insane and made the decision to kill any Uchiha she came in contact with. Of course it would wait after her Kawaii-kun who she loved so much that she gave him her heart.
Gaara x oc fanfic
Alanah_Zoldyck Mar 29, 2016
This is legit like my fourth time reading this book....I just love it soooo much you did a FANTASTIC job with this book Share Gif: http://media3.giphy.com/media/11lbipplIWvyDu/giphy.gif
Itsyourgirlalpha Jan 18
Hmmmmm Warning tmi lies ahead Chi ketsueki? Warning Sounds like when I'm on my period I warned ya
Panda_chan100 Aug 27, 2016
Every time I read the title I always sing WHAT IS BLOOD BABY DINT HURT ME BABY SONT HURT ME NO MORE I laughed to hard at my own comment.....plz just kill meh I have sinned
Emriyes May 29, 2016
You know her name pretty much means blood blood in English.Oh well it's your story and love it btw
Mental-Kitten Feb 27, 2016
EEEEEEEEEEEEEEEEEEEHHHHHHHHHH*fangirling like a little bitch* Phycopathic murders AND blood I might pass out That is part of the reason Gaara is my FAVORITE 2 favorite 1 is Akumaru
unknownXanimeXlover Mar 01, 2016
Sasuke Wants to destroy the leaf village. Itachi destroyed the uchiha clan. Madara wanted to destroy all shinobi. And now Fugaku destroyed the kitsueki clan. What's up with uchihas and destruction.


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Mickey Mouse ''The Gang'' Giclée by Darren Wilson
$120.00 - $175.00
Best pals
Mickey and the gang pose for a sunny group portrait by Darren Wilson. This fine art print on paper or canvas will create smiles from ear to ear all year long. Frame it for extra-fancy fun around your own mouse house. See more
It's added to your bag!
Not eligible for in-store reservation.
Magic in the details...
Created especially for Walt Disney World Resort and Disneyland Resort
- ''The Gang''
- Created by artist Darren Wilson
- Characters include Mickey Mouse, Minnie Mouse, Donald Duck, Daisy Duck, Goofy, and Pluto
- All products are packaged using custom made art shipping boxes
- Paper size 22'' H x 28'' W
- Image size 15 1/4'' H x 23'' W
- Matted
- Lithographs are printed on 230 gsm premium matte paper using the latest digital technology printers
- Image size 15 1/4'' H x 23'' W
- Finished size black frame 23 3/4'' H x 29 3/4'' W
- Finished size black/gold frame 24 1/4'' H x 30 1/4'' W
- Finished size beaded gold frame 24 1/4'' H x 30 1/4'' W
- All framed paper have a single off white mount and plexiglass
- 22 1/4'' H x 28'' W
- Canvas are all supplied ready to hang with 2" deep wooden stretcher bars
- Canvas have white sides
- Image size 22 1/4'' H x 28'' W
- Finished size black frame 23 3/4'' H x 29 3/4'' W
- Finished size black/gold frame 24 1/4'' H x 30 1/4'' W
- Finished size beaded gold frame 24 1/4'' H x 30 1/4'' W
- All frame mouldings are wood
Featured Artist at the Epcot International Festival of the Arts 2017.
The bare necessities
- Printed in U.S.A.
Express shipping not available for this item. This item cannot be shipped internationally or outside the contiguous United States. It can only be shipped to a physical address, not to a P.O. Box, APO or FPO address. Please allow 12-14 days for delivery. An additional handling charge of $12.95 will be added to this item.
Extra Extra
About artist Darren Wilson
Darren was born in Okinawa, Japan in 1969. His desire to draw and create came at an early age. For Darren's 8th birthday, he got a Walt Disney light-up drawing desk from his parents, which started him on a creative path. Darren graduated with a degree in design from Auburn University in 1993. Wilson began his career in Nashville, Tennessee where he worked as a designer for major corporate clients and soon after, in 1997, began as a graphic designer for Walt Disney World. Darren has created original paintings for the Art of Disney galleries for the past 9 years and has been fluent in both acrylic paint as well as oils. He has had paintings displayed at the Disneyland Resort, World of Disney Store in New York City and the Walt Disney World Resort.


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I know there are many posts already relating to RPC server issues and I've reviewed many of them but cannot seem to find a solution for my problem.
Spiceworks is able to access most of the XP PC's, but there are a few it comes up with "No open ports for this device were found to be responding."
I've check that WMI and DCOM is correctly configured. I did a cleanup of the DNS and reverse lookup is working 100%. When doing a WMIC query to one of the PC's Spriceworks can't access, it returns:
Code = 0x800706ba
Description = The RPC server is unavailable.
Facility = Win32
I've disabled the firewall, I've enabled the firewall and allowed the specific ports, I've unloaded the antivirus, but to no avail.
I will appreciate any assistance outside of the basic checks to get this resolved.
The infrastructure is domain based (AD 2000) with DHCP to all workstations.
This topic was created during version 5.0.
The latest version is 7.5.00101.
3 Replies
Mar 2, 2011 at 3:59 UTC
Try running this script on one of the affected machines and see if it helps, be sure to read all the documentation on it first so you understand what the script is changing on your system:
Mar 2, 2011 at 7:03 UTC
StratIS Consulting is an IT service provider.
Unfortunately the script didn't fix the problem.
However, I had to remove the host from the domain and add it again. Somehow, that fixed the problem.
Mar 28, 2011 at 2:24 UTC
StratIS Consulting is an IT service provider.
The solution I found:
This is a possible solution to the RPC problem that worked for me. We have Active Directory 2000 implemented. DNS for forward lookup and reverse lookup is implemented. When Spiceworks scans the configured subnet, most PC's authenticated fine and the data was extracted. There were a handful of PC's that complained that "No open ports for this device were found to be responding". I did the recommended checks and a WMIC query was successful on the PC with the issue but failed from the Spiceworks server (and other domain servers). I checked that the firewall or anti-virus were not causing the problem and all checked out fine.
By luck I un-joined one of the PC's from the domain and rejoined the domain and that action resolved the problem. I did the same for the other PC's that were giving the problem and Spiceworks can now connect to all the PC's.
This discussion has been inactive for over a year.
You may get a better answer to your question by starting a new discussion.


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Category Archive
The following is a list of all entries from the BPM category.
Flash-mob BPM?
2011 has been an interesting year on this blog. Having written nothing since February, the number of visits has been consistently higher this year than last – overall by about 50% – and October saw the BPM Futures blog's highest visitor numbers ever. Actually writing a new post may therefore not be the smartest of moves – why disturb a winning formula? – but I really couldn't let the year finish without giving some publicity to a great article on orchestration and crowdsourcing.
The source is the Quarterly Technology Review in the ever-readable Economist Magazine. The Return of the human computers is a must-read for everyone interested in BPM, even though you won't find the term 'BPM' used. The article explores the opportunities and challenges of managing – think 'orchestrating' – large numbers of effectively anonymous workers, all accessing tasks through a single giant in-box. And if that doesn't grab your attention, you've got to love a piece that brings together crowdsourcing, Charles Babbage and the Great Depression. Check it out.
The issue of quality assurance is central to the article but, constrained by space and aimed at a relatively broad readership, it leaves some other questions unanswered. Leaving aside contractual, ethical and commercial considerations – I'm sure the web is already full of articles on these topics – two of these questions will be familiar to anyone who has worked on a BPM project. How can service levels be achieved in this environment? What scope is there to automate task completion?
I had a look at probably the best known crowdsourcing web site, Amazon's MTurk*, for answers. MTurk can be thought of as the world's biggest in-box – as I write there are over 200,000 tasks awaiting completion. The relationship between worker and task can be mediated through 'Qualifications', over 7,000 of which are online to test skills and, in effect, allow workers to select the process/company that they want to work for at any given time. And MTurk provides a rich set of APIs that could be called by a BPMS, allowing the BPMS to orchestrate as required. (I should say at this point that I have seen no evidence of any COTS BPMS product being used in this way … yet. Orchestration certainly happens – as the Economist piece illustrates – but the specific underlying technology components used are not discussed and, I'd guess, are custom-built.)
In the traditional corporate or government BPM world, service levels are typically managed through forced prioritisation of work queues; escalation processes; and resource (work force) management. The last of these is clearly not available in the crowdsourcing world – rostering adequate numbers of shift workers makes no sense where the entire world is your potential workforce. However, the question arises – how do I persuade enough of them to do MY work (let's call it 'Data Munching') when I need it, instead of working on the other 200,000 tasks?
One answer is that I can put together a 'Data Munching' Qualification, ensuring that only skilled Data Munchers can do the work and giving them the option of filtering the inbox so that they focus exclusively on Data Munching (yes – result!). Alternatively they could simply use a free text filter (eg on 'Munch Corporation') to limit the viewed Inbox to my tasks.
In MTurk there are a range of levers to pull for worker retention – reward levels, of course; prompt payment; fair quality assurance acceptance/rejection rules; even discretionary bonuses. It's not immediately obvious to me how I would attract my 'Data Munchers' to my Qualification and tasks in the first place, though.
Also, once a worker is focussed on Data Munching, how would they know to do the most urgent tasks first? Sorting is the general answer. MTurk, for example, provides 6 sort criteria (each up/down), for example by 'Creation Date' and 'Reward Amount'. So provided I mapped my process onto one of these sort criteria, then 'my' workers would have the option of sorting according to my task prioritisation rules, so providing me with the basis for service level management. Of course 'option' is an important word there – many operations managers have pondered the benefits of a free choice of inbox access versus locked down 'push' workflow. 'Cherry picking' is always a consideration.
An entirely different – and perhaps easier – approach to meeting service levels (particularly tiered service levels) in this environment would be to have the option to use a traditional captive work force as well as the crowd. Both particularly urgent/important tasks and those tasks not completed by the crowd in a timely manner could be automatically allocated to this work force instead of the crowd – an easy enough job for a BPMS to manage.
How about task automation? One of the benefits of using a BPMS is that it helps identify – through analysis and measurement – tasks that can be fully automated, and it provides the technical framework to support that automation. Such automation almost always results in faster, and usually cheaper, work processing.
Of course in the corporate world one is in a position to ensure that automation really is adding value. The challenge with the crowd is that some people will try to 'game' the system by using 'bots' to flood QA processes with sufficient (poor quality or random) results to get a reasonable percentage of acceptances, for which they are paid. This concern appears to be Amazon's reason for disallowing full automation on MTurk.
Such prohibition looks like a blunt instrument, though, given that true automation (ie with integrity) would provide benefits for businesses and their customers alike, and would be entirely consistent with a free-market model. I wonder whether crowdsourcing providers have concerns about disintermediation in the event of positive automation experiences? It's certainly something that can occur on BPM projects – 'we've automated it, so what's the point of the inbox again?'.
Another interesting angle on this is the identification of opportunities for automation. In the crowdsourcing environment where work of all sorts is aggregated, the inbox provider is uniquely positioned to spot and, in particular, to carry out accurate cost-benefit analysis on, automation opportunities. Again, I have not been able to find any data on anyone bringing automation tools into business processes through opportunities spotted during crowdsourcing. However it would be nice to think that someone out there is improving business process efficiency by doing so.
OK – I'll leave it there. Crowdsourcing has been going for some years now, and there are plenty of blogs and provider sites out there**. This blog is – clearly – not intended as an expert view on crowdsourcing orchestration, but simply as another way to engage a different community – BPMers – with a topic that seems to have considerable overlap with our own.
* Other similar sites I came across in researching this piece were Micro-Workers and U-Test (for software testing).
** The MTurk site acts as a portal for a variety of value-add businesses, some of which look like they would have significant experience in the topics briefly discussed here. ScalableWorkforce.com's site is particularly interesting.
Back to basics – why use a BPM system?
January in Sydney tends to be a quiet month for business, only really coming to life after Australia Day on the 26th. From the 4th onwards there is a gradual return to workplaces that are abuzz with new projects, new sales opportunities, new marketing campaigns, all scheduled to start towards month end or early February. As a result, energy levels of those at work tend to be higher and minds – less stressed than usual, perhaps – a little more open to reflection. So, with that audience in mind, here is a blog about the bedrock of BPM systems (BPMS), and indeed BPM in general, that is, the reason why any business should bother to use it.
The benefits of using a BPMS can be summarised as:
- Higher productivity
- Faster process times (eg end to end)
- An order of magnitude improvement in process transparency/visibility
- An entry point to a virtuous circle of process understanding, improvement and execution
- Better control over the process (eg through the use of embedded business rules)
- Improved job satisfaction for operational staff using the system
Of these the most significant – in terms of both impact and universality – is undoubtedly process visibility. Businesses that lack a BPMS – or alternatively core or ERP software that fully encompasses their business processes – are like vehicles driven in a thick fog. Data about the past is patchy and unreliable, data about today incomplete and highly reliant upon personal observation, and data about the future seriously compromised. ('Data about the future' can be both hard – today's backlog, how much work is in pending and when it falls due – and relatively soft, for example resource forecasting based upon historic productivity data). Most obviously true of operations teams, this extends further into customer interaction. For example, without accurate end-to-end process times there is little chance of understanding the customer experience except by analysing complaints.
Whilst senior business managers can be passionate in demanding visibility, Boards can demand more. IT investments do not always produce a return and, to continue the fog analogy, we may not be able to see much out the windows but we've got this far OK, there is some rear and side vision, and the future's always going to be largely uncertain.
Which is where the higher productivity benefit comes in handy. Higher productivity in the operations teams can pay for the initial project and the ongoing IT costs, whilst the benefits arising from enhanced visibility (tightly focussed process improvement in operations lowering costs, better informed product development and customer service increasing revenue) are spread across the business.
Some productivity benefits pretty much come with the territory – work distribution, management of pended/diarised work and enquiry handling are all areas where the BPMS will automate previously manual tasks, delivering benefits pretty much by default. Other areas like load balancing (between teams or individuals), exception handling (eg duplicate requests) and re-work management can take a little more work to achieve results. Hard benefits from these and other BPMS features are commonly augmented through add-ons such as automated outgoing document management and integration with core systems, which – whilst initially adding to project costs – can be relied on to provide further productivity improvements.
Faster process cycle times, particularly end-to-end times, routinely arise from a BPMS implementation. Naturally, additional focus and effort can drive further improvement. Where tiered service levels are required, the BPMS can use prioritisation to ensure that outcomes are optimised – something that can be especially hard to achieve where processing is manual.
Process control may be a more or less compelling reason to use a BPMS, and may mean high-end technical control and/or regulatory control. Running business processes through a BPMS will prove to the regulator – and to other stakeholders – that the process has been followed in a specific case (through the audit trail), and is followed in general (through sharing the process definition). Automating business rules will ensure 100% compliance with those rules that are automated and typically will make it harder for a careless or rogue employee to break others. It will also provide control where a – highly automated – process must happen so fast that people are no longer able to participate except on exception, that is, straight through processing.
And improved job satisfaction? Well, whilst rarely at the heart of the business case, the evident satisfaction of employees in receiving better tools for their work certainly makes change management that much easier. And doesn't everyone want happier employees?
OK – that's it. Your revision for the day is complete. And as a reward, here is my favourite viral video of the holiday – the Brooklyn Space Program. Any connection with BPM? Just inspiration from their ambition and ingenuity, and perhaps aspiration that we could achieve as much with so little. Maybe we need to recruit some younger project team members?
IBM Cloud steals Lombardi thunder
Another IBM Agility seminar at the Shangri-La Hotel, and some BPM announcements. And in contrast with the sunny spring skies warming Sydney's harbour (for those of you in the northern hemisphere ) the best bit in here was the cloud.
But first …. Websphere Lombardi Edition is to have drag and drop integration with both FileNet P8 Content Server and Content Manager 8. The extent of the functionality involved wasn't clear to me – presumably IBM will start with search/retrieval and later move on to others like metadata update and new document insertion? Anyway, further integration will be with Websphere Service Registry and Repository – useful for orchestration purposes – and with iLog, where it will be possible to browse and select an existing Ruleset on a predefined iLog JRules Execution Server.
In the meantime Websphere iLog itself is to be coupled with Websphere Business Events to become Webspher Decision Server, extending IBM's business events capability, whilst the iLog BRMS SupportPac is to provide Websphere Business Monitoring and predictive analytics integration
All very worthy, but much less interesting than the next piece of news, which was the launch of Blueworks Live. This combines three elements – the Blueworks BPM collaboration community (blogs, wikis); the highly successful (Lombardi) Blueprint process discovery and definition environment; and a new workflow execution engine. All running in the Cloud and, apparently, available through your browser for a test drive from November 20th. (Yes, that's this Saturday – perhaps one of the software world's most specific launch dates ever…!).
Now, Cloud-based BPM is hardly new. Cordys was one of the first to offer it globally, and there are niche players too, such as Australian company OpenSoft, which uses open source products to provide integrated Cloud-based BPM to the burgeoning Australian energy and resources sectors. However, Cloud-based BPM from IBM is something else entirely. IBM's existing mindshare in the global BPM market and its credibility as a corporate Cloud (and FM) provider mean that the interest in this product will be enormous, and as a result it could well be a game-changer for all BPM stakeholders.
The PowerPoint-based demo that followed included a marketing manager setting up a new process for her latest marketing initiative. Yes, that's one process for one case/process instance. And if the Powerpoint is to be believed, it only took her a few minutes.
How can this fail? The CIO's happy because it's SaaS; the Board because it's IBM; the Ops Manager is comfortable because its running in an IBM Datacentre; the process improvement people have Blueprint to play with; the IT teams can focus on integrated, production BPM system work; and best of all the Business can replace its endless email trails with easy to access, auditable business processes.
So what next? Well, here's a prediction – Blueworks Live will do for business processes what Microsoft Sharepoint did for enterprise content – it will get everywhere. That means a step change in awareness regarding BPM (how many business – or even IT – people knew of ECM before Sharepoint?) and huge opportunities for BPM professionals to sort out all of those 'home grown' processes. Bring it on!
Pegasystems Sydney Symposium
I'm running behind with my blogging. It's now several weeks since the Pegasystems Business Process Symposium took place here in Sydney, however whilst not quite 'hot off the press' the event is easily worth reporting on, even now, for its excellence at three levels – case studies, product and philosophy.
Pega's philosophy – or at least my understanding of it – puts top priority on ease of use for both developers and end users. This means plenty of functionality that is easy to put together into processes, and thereafter just as easy to maintain. This is a big ask – business processes tend to be complex, and the technology set required to support them is fairly broad – and can only be achieved through a pretty stubborn focus by the vendor.
This philosophy came across quite graphically in a Q&A session towards the end of the day. Alan Trefler, CEO and founder of the company, was asked why Pega wasn't providing more extended support for custom Java user interface development. Now 9 out of 10 company representatives put in this position would have (a) spoken at length about the support that was already in place and (b) at least implied that further and even more exciting developments were on their way. Not Mr Trefler. He told the questioner that custom Java code was far too slow to develop to be useful in BPM deployments – instead, it was the responsibility of BPM vendors to provide a UI builder, fully integrated with the core product, that was fit for purpose. The Pega roadmap? It would continue to improve the built-in Pega UI builder …. and if any customer or prospect felt that there was functionality lacking in it, he would be delighted to make the investment necessary to develop the product further.
Now that's focus. I have been responsible as a manager – and, going back a few years, as a developer – for BPM implementations with both flavours of UI, native and custom built (ie Java/.Net). From a productivity point of view the native (BPM) UI wins hands-down, both because it is simpler to use and because a single developer can define both the process flow and the accompanying screens together. There is no need for an interface, two sets of data definitions and, worst of all, two different developers each with a slightly different skillset and understanding of the requirements. The native UI has only one catch – without real commitment from the vendor, the UI builder tends to have significant functional gaps. Close those gaps and you have a winner.
On a different topic, he was asked about the rationale for the Chordiant takeover. The answer was interesting in that it emphasised Chordiant's core differentiator, its predictive and adaptive capabilities, which support more intelligent management of (eg) customer retention, cross-selling and fraud processes. Applying this technology to end-to-end processes, rather than simply the CRM front end, has the potential for significant value-add.
It is perhaps this combination of a practical, experience-based development focus with innovation where it can really make a business impact – rather than simply following the latest technology trend – that explains why Pega tends to have rather interesting case studies. On this occasion it was Mike Efron, eBusiness Manager from Wesfarmers Insurance who spoke about using Pega to provide a rules- and process-based consumer portal through which Kmart Tyre & Auto Service is selling white-labelled personal lines insurance products. The key here was 'building for change' – Pega's slogan, which this project realised through defining specifically those aspects of the solution that were not required to change – and then leaving it to the system's designers and the system itself to ensure that everything else could change. He told the audience that once Kmart Tyres was safely live, it took the team just two weeks to change the system sufficiently to support a second 'white label' customer.
A second case study that was mentioned at the event was British Airports Authority. This is the sort of innovative case study that refreshes one's interest in BPM. How many BPM solutions have as their primary input channel not email, not scanned mail … but radar? Rather than my re-writing it, check out Gartner's take on it here.
The final topic is of course the latest product news. This is well-documented on the Pega site, and the highlights for me were:
– A new Case Management version of the product with a slick user interface and a process architecture that includes effectively unlimited nesting of cases. So a motor claim can include separate sub-processes for vehicle repair and personal injury; the personal injury claims can include separate processes for the several individuals involved, each with multiple different types of injury, and so on. All neatly tied together into the Case Manager's desktop.
– Other Case Management features include ad hoc tasks, delegation, support for multiple parties and related cases, correspondence management and reporting.
– New Process Designer features that are used for Process Discovery. These are similar to those introduced by a number of other vendors in recent years with the important addition of requirements traceability. I understand this is made available as a cloud service to the Pega Developer Network.
– Project management tools (eg for task, risk and issue management, and including wiki and twitter-like functionality) that use Pega core technology and can be configured to fit the desired SDLC approach (waterfall, agile etc). This looks well-developed enough to use, though the overlap with third party systems is obvious. It'll be interesting to see how this area develops.
Overall this was an excellent event, showcasing a product that is increasingly differentiating itself from its peers, and was much enhanced by the presence of the CEO himself in Sydney.
BPM with IBM Websphere
I attended an IBM 'Business Agility' workshop at Sydney's Shangri-La Hotel yesterday – the first IBM event to feature BPM that I've managed to get to since the Lombardi purchase. It was a Websphere event, which meant that it included Lombardi and excluded FileNet, so I was a little concerned that the BPM section might be dominated by talk of process orchestration and middleware layers, rather than end-to-end processes.
I needn't have worried. The Websphere team has embraced IBM Lombardi (as we must now know Teamworks) with great enthusiasm, and started a day of real (yes, live) demonstrations with several that showed off Lombardi to good effect. Point and click SLA setup; process stats (such as wait or execution times) displayed through a mouse-over in the unified process model-define-simulate view; colourful monitoring views populated with whatever defined field you required – just click that checkbox on the field definition dialogue; and so on.
There were also Websphere Dynamic Process Edition (Process Server, as was) demos. The emphasis there was on architecture, integration and transactional integrity. The latter featured a high-wire demo, with 100 updates to two databases on separate servers, interrupted by the speaker who pulled out the connecting cable to the second (Oracle, as it happened) with a flourish. 56 updates had been processed successfully and, to the relief of all, the other 44 were in a 'failed' queue, from which they were dispatched – to a successful completion – by a single click on the 'resume' button once the cable was re-connected. We were told that the product was unique amongst BPMS's in fully supporting two-phase commits, with resume, restart and 'compensate' options for system administrators.
All of which provided – to this viewer – a pretty clear, if unspoken, message. For the human side of BPM (the typical financial services back office, perhaps), Lombardi is IBM's answer, packed with business-friendly features. Alternatively, if the business depends on multiple integration points that require sophisticated sequencing, error handling and recovery options – bullet proof delivery, in other words, WDPE does the job (telco provisioning comes to mind). And for the business that needs both, well, integration between the two is currently available through web services, with work under way to convert Lombardi to IBM's Service Component Architecture, the basis of the Websphere product range.
One other demonstrated feature of WDPE that I liked, by the way, is the easy way in which routing rules can be changed without re-deploying (or even opening for editing) the process itself. This seems like an obvious feature, but by no means all BPMS's share it. Isolating the change eliminates the need for system and regression testing and even (depending upon the process design and one's perception of risk) UAT. Now there's something that offers Business Agility.
Pegasystems to buy Chordiant
Conversations that include the words 'Pegasystems' and 'buy' in the same sentence tend to cast Pega as the vendor, so this move has the immediate benefit of surprise.
I'm not going to attempt too much learned reflection on the purchase, since I know very little about Chordiant. However, I do know that CRM / BPM mergers aren't always easy – Staffware bought a small US CRM vendor in the late 90s (whose original name escapes me now) and my own sense was that in the end this was more distraction than synergy. It's hard to make a world-beating BPM system and, no doubt, the same goes for CRM. Trying to maintain both of those market positions whilst simultaneously promoting an entirely new 'CRM+BPM' market position as well requires a near-superhuman organisation of the engineering teams, not to mention sales & marketing.
What leaves me with some interest and excitement with Pega is that their vision has for some years been focussed on all-round excellence in BPM with an emphasis on BPM's original mission – providing systems that render the exceedingly complex (UI +process+rules+integration+data) sufficiently easy for business process deployment to be affordable and – crucially – for subsequent process change (=agility) to be realistic.
Given this track record, it could just be that Pega will use Chordiant's technology to push 'Build for Change' in quite new and original directions. BPM needs a lift at the moment – perhaps from a 'should buy' to a 'must buy' – and the vendor that delivers this transition will be richly rewarded. My money to date has been on the big players – IBM, Oracle, SAP – simply because of the size of the challenge in terms of both re-engineering and re-launching into the market. However, perhaps Pegasystems will leverage its intense focus to take the lead, showing the rest of the market the way.
Let's hope that the fact of the purchase is the least of the surprises Pegasystems has in store.
For more facts and figures, check out this article. Good stuff.
Renewing BPM for the coming decade
Isn't it time we re-thought the definition of BPM? It seems to be getting increasingly jelly-like – wobbling and spreading to encompass every possible interest group. Check this out – the 'official' definition (at least until the editing debate settles down) from Wikipedia: "Business process management (BPM) is a management approach focused on aligning all aspects of an organization with the wants and needs of clients." Presumably contrasting sharply with previous generations of business management methodologies, which focussed on aligning all aspects of an organization with the wants and needs of small furry animals. I love Wikipedia, but if this is the wisdom of crowds, then civilization is surely doomed.
My recollection is that the term BPM came into usage in the late 90s as a way for new entrants (Savvion, Lombardi, Metastorm and Ultimus come to mind) to the existing workflow automation market to differentiate themselves from the incumbents. A key aspect of these newcomers was a serious attempt to make the process definition environment more friendly and useful to business process analysts/modellers, for example with simple BPMN flowcharts and built-in simulation.
However, the newcomers could not emphasise this aspect alone, partly because the incumbents already used graphical process definition (albeit, they would argue, a less business friendly version), and partly because their prospective clients were also concerned with other features, such as ease of integration and reporting. So "BPM" became associated not only with built-in business modelling/simulation but also better integration and reporting (think Business Activity Monitoring) – something not contested by workflow automation incumbents, since some already had excellent integration and they could swiftly match any reporting improvements. Very quickly, everyone sold "BPM" products.
And everyone bought them. The tremendous success of BPM technology, particularly in banking/financial services, telcos & the public sector, over the last 12-13 years (since the explosion of new "BPM" products in the late 90s) has had a further, diluting effect on the terminology. BPM projects are now routinely enterprise-scale, and are therefore attracting a spending level significantly higher than most process improvement /modelling initiatives. This in turn means that a much wider constituency of professionals wants to be involved in BPM projects – and often rightly so, given that enterprise roll-outs do require a wider range of skills, particularly in relation to business (process) analysis. Unfortunately some of these folk are taking positions in relation to BPM terminology that owes much more to their history in process improvement than to the technology that created BPM.
Is this just technology bias? Well, consider your favourite BPM project, and imagine the impact if all of the BPM technology was suddenly removed. What new analytical or process improvement method would remain to distinguish the activities of business improvement folk today from those you might have seen 15 years ago? Six Sigma, Lean, more general process improvement techniques are tremendously important – but have they changed so much in recent years that they constitute a new business management methodology called BPM?
So is BPM defined by technology alone? Think again of your favourite BPM project, and this time remove the entire concept of process improvement, Six Sigma and Lean. What are you left with? I suspect something that looks a lot like workflow automation, at least in its primitive form – a process defined and automated … then the project finishes and the process improvement team (suddenly reappearing) pulls out its Visio charts and starts to negotiate future change with the IT department.
If BPM is to have any substantive and paradigm-changing meaning, it must include both technology and process improvement in a way that reflects their roles and illuminates their synergies. A suggestion:
BPM is the superior state of process management attained when business process analysis and improvement activities are supported by technology workbenches that are themselves deeply integrated with the systems in which the processes are to be executed.
This definition addresses the relationship between BPM, process modelling/simulation, workflow and ERP (and other types of 'Core' systems). The following statements become true:
• "BPM" products that do not include deeply integrated workbenches for process modelling, simulation and analysis are not BPM – they are workflow. Nothing wrong with that – many, perhaps most, of the world's "BPM" implementations to date probably fall into this category and they have provided significant return on investment to their customers.
• Where a workflow product does include deeply integrated workbenches for process modelling, simulation and analysis it is indeed BPM or, perhaps better, 'BPM-enabled workflow automation'.
• ERP (and other) systems that include deeply integrated workbenches for process modelling, simulation and analysis may also be classified as BPM – or perhaps 'BPM-enabled ERP'.
• Process improvement professionals can state that they are practicing BPM (or process improvement in a BPM environment) if and only if they are using BPM-enabled technology. They might be practicing BPM in relation to processes executed in a workflow automation or an ERP system.
Such a definition would set a standard for all stakeholders and provide a target for both business and vendors to aim at, with a vision of process improvement and execution progressing in harmony that is both radical (in the context of where the "BPM"/workflow journey has actually been over the last 20 years – whilst a number of products would pass the BPM test above, many solutions based on these products remove the levers that would put process improvement professionals in the driving seat) and 'back to basics', in that this is very much what the pioneers of workflow automation envisaged in using 'graphical process definition' in the early 90s.
It remains a compelling vision, and one that could drive competitive advantage for those that adopt it in the decade to come. The first step is to collectively recognise the vision and the terminology under-pinning it for what they are, and discard all wobbly-jelly BPM definitions along with sub-prime loans and easy credit, as relics of the decade we've just left.
IBM to buy Lombardi
A few thoughts to add to those already covered by other BPM bloggers such as Sandy Kemsley, Bruce Silver, and Neil Ward-Dutton (who gets the prize for the best title so far) …
Lombardi's particular strengths in relation to other IBM BPM products are its fully built-in process simulation function – including use of historic 'live' data – and the genuine business agility that arises from the 360° functionality (integration, rules, process, user interface) that is managed from a single development environment. Whilst it shares one or both of these with other 'pure play' BPM vendors, Lombardi has won enough gongs from industry analysts and others in recent years to regard themselves as leaders in the 'pure play' pack – no doubt a reason for IBM's buy decision.
IBM says that it will be targeting Lombardi at 'departmental' and 'human-centric' solutions; it references speed of build ('fast start for immediate value'), and, intriguingly, is looking in 2010 to 'leverage Lombardi to expand BPM offerings in emerging markets'.
All of which suggests that IBM's selling price for Lombardi products is likely to become the epicentre of activity for IBM's BPM strategists over the coming vacation. Departmental and emerging markets – both great targets for Lombardi's technology – are not known for big spending. Competition in these markets from still-independent (and local) BPM vendors will be intense, putting downward pressure on prices. Meanwhile technical differentiation with Websphere BPM and FileNet (in particular – if 'content-centric' BPM isn't meant for humans, who is it for?) may well be less than IBM's initial positioning suggests. As a user of the Websphere stack, or of FileNet content management, considering moving on to BPM and wanting to stay with IBM, why wouldn't you buy Lombardi, particularly if the price is attractive?
IBM's internal product management challenges aside, this purchase is likely to produce more winners than losers. Those who have invested in Lombardi already (an elite club here in Australia to date) and those considering doing so will be pleased to have their decision underwritten by IBM, with the prospect of improvements in support and service options to come; similarly, this is good news for Websphere and FileNet customers who have yet to invest heavily in BPM – it expands their choices too. And with what should be a significant boost to their market, some of the biggest winners could be Lombardi service providers. Watch out for skills shortages.
No doubt FileNet customers who have already invested in BPM will be looking for reassurance that their product roadmap will not be adversely influenced by the Lombardi purchase. In particular users of the Business Process Framework, FileNet's equivalent of Lombardi's forms builder, will be asking questions of IBM regarding future BPM forms developments; questions that may also interest some Lombardi customers. Does Lombardi's 'human-centricity' imply that one day all IBM BPM users will use their forms? Or will an entirely new forms paradigm be available to all FileNet, Websphere and Lombardi users? My bet is on the latter.
And whilst IBM technologists ponder the future of enterprise BPM forms, where business rules (iLog?) drive super-flexible UI components (why do BPM vendors so readily refer to 'orchestrating' SOA components but never 'orchestrating' the user interface?), perhaps their thoughts will turn to the product that will really change the market. One that IBM is prepared to position as both enterprise level and – like Lombardi – truly agile.
btw if you want to read the IBM announcement, you can find it here. Onward links are top right – the 'FAQ' document expands considerably on the press release.
Some light reading
There is likely to be a gap of a couple of weeks until my next blog. In the meantime if you're at a loose end here are a couple of recommendations.
Sandy Kemsley's Column 2 blog is always worth checking – she's an experienced practitioner who writes clearly on a range of topics, most relating to BPM, and also monitors and comments on a swag of other relevant blogs. My favourite BPM blogger so far!
And if you're getting bored with everyday BPM then check out the latest thinking on Complex Event Processing here or on Paul Vincent's blog for Tibco CEP.
I find PV's blog clearly written (a top preference!), thoughtful and thought-provoking. Clearly one needs to duck the Tibco product pitches – Tibco are not the only vendor in this space, with Oracle and IBM, amongst others, now represented. The topic of how CEP can interact with – or conceivably replace – BPM should clear the most jaded BPM palate!
Happy trails…


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- Hawaiian Points program where you earn points for a trip to Hawaii!
Massage Therapy Careers
Hawaiian Experience Spa focuses on creating the best working environment possible for its massage therapists, so that you may focus on doing what you do best…taking care of your clients.
This ideology allows us to build and maintain a superior group of LMTs. This in turn creates a better working environment for everyone, leading to better experiences for our customers. Hawaiian Experience Spa is a drama-free workplace where you can enjoy every day and grow as a person.
The spa offers a cornucopia of treatments and packages to address any need. Treatments range from traditional, Temple-Style, Hawaiian Lomi Lomi, to advanced therapeutic massage, to more traditional spa treatments for relaxation and stress.
Licensed Massage Therapist Positions
Esthetics Careers
Hawaiian Experience Spa focuses on creating the best working environment possible for its estheticians, so that you may focus on doing what you do best…taking care of your client's skin care needs.
This ideology allows us to build and maintain a superior group of estheticians. This in turn creates a better working environment for everyone, leading to better experiences for our customers. Hawaiian Experience Spa is a drama-free workplace where you can enjoy every day and grow as a person.
The spa is dedicated to providing the best organic facials of any day spa. This is a journey and something that we are working relentlessly to achieve. If this is a passion that you share, then you should apply to become a part of our growing 'ohana.
Licensed Esthetician Positions
Spa Management & Administrative Careers
Hawaiian Experience Spa offers several levels of administrative and management positions, that range in pay from $8-$14 per hour, plus bonuses and benefits. If you are thinking about getting into the hospitality industry, or you are simply looking for a great place to work, Hawaiian Experience Spa may be for you.
Spa Attendant
Aloha and mahalo for your interest in Hawaiian Experience Spa. We are looking for hard working, customer service oriented individuals as part or full-time Spa Attendants.As a Spa Attendant you basically handle all functions involved with running a busy day spa. Your work includes everything from taking phone calls, booking appointments, selling clients memberships (very low pressure) to cleaning and folding laundry. This is not a typical "receptionist job" where you just sit up front in one spot for the whole day.
The Spa Attendant position is a very active position that requires a positive attitude, a desire to work hard, and an ability to multitask.Its hard work but we offer an excellent stress-free work environment, with aggressive opportunities for advancement. Hawaiian Experience Spa is a growing business and we offer the opportunity for you to grow with it.We very much look forward to receiving your application and meeting you!
Spa Attendant Positions
Assistant Spa Manager
As an Ali'i you will be assisting the Spa Manager in executing the spa's vision of providing exceptional service, while spreading the Spirit of Aloha. In this position, you will spend about half of your time directly assisting customers, essentially filling the role of a Spa Attendant and the other half of your time assisting the Spa Manager in doing everything necessary to operate the spa.
During the time that you are filling the role of a Spa Attendant, more is expected of you. These expectations vary from achieving higher membership sales (as a team or an individual) to providing a higher and more responsive level of service.
Every interaction that you have, be it with customers or employees, carries immense power as you are representing the leadership of the spa. This is a great advantage when interacting with others, however, it comes at the cost of being more highly scrutinized which can lead to problems, if you are not careful. In order to be a successful manager at Hawaiian Experience spa you need a great temperament, attitude, a genuine desire to help others and the ability to hold yourself to the high standards that you set for others.
During the other half of your time, you will be working towards the same goal of Spreading the Spirit of Aloha, but in a different way. You may assist by conducting trainings, new hire orientations, hiring new 'ohana members, monitoring transactions, membership sales, maintaining positive moral, redirecting employees to help him/her succeed, and more.
Hawaiian Experience Spa is a growing business, moving into a stage of aggressive growth. This is a great positive as it affords exceptional opportunities for advancement and the ability to help shape the future of the spa. With that being said, this opportunity and growth process is not for everyone. It comes with some level of uncertainty, the need to adapt, and requires the ability to dedicate yourself to solving problems constructively.
Starting out, you will go through our traditional Spa Attendant training program; which is extensive. Additionally, you will go through the spa's in house management training program with Mike Ibach, our company President. This program helps new managers (to the spa or otherwise) by training them in the spa's philosophies, leadership approach, goals and more.
If this sounds like something that you would LOVE to explore (do not forget to look at the information below too), then we would love for you to apply!
Assistant Manager positions at the spa
Get notified of new job openings at Hawaiian Experience Spa
Hawaiian Experience Spa employs licensed massage therapists, licensed estheticians, spa managers, and front desk / receptionists. If you would like us to email you with any new job opening please simply join our email list by clicking here.


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Jg Machine Works Assembly Machine Wick Assembly #15130 in Marlboro Township, NJ, USA
- Location:
- Marlboro Township, NJ, USA
- Price:
- No price
- Manufacturer:
- Jg Machine Works Assembly Machine
- Model:
- Wick Assembly
Custom designed assembly machine by jg machine works (holmdel, nj) model "wick assembly", serial # 0209-012. Designed with 12 station rotary indexing table driven by camco indexing drive with 1 horsepower variable speed dc drive by pacific scientific, all ss and aluminum frame with polished finish, table has two pneumatic stations formerly used to load absorbant wick into fragrence filled vial and press into container and discharge, also features vial loading position and vial clearing station should vial remain in indexing disk following discharge. Formerly used in cosmetic packaging.
Get email updates for Jg Machine Works Assembly Machine Wick Assembly


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Long walks in dandelion fields and plenty of smells are all he asks for.
Month: November 2010
A Kind of Blue
Just a random collection of the electric blues from around the house. I have my yellow, now the blue, but looking around I see I have a lot of lime green hanging around…
To Match My Sparkling Staircase
I am adding these shoes to my list of New Years party essentials, which is getting sparklier by the second. As if me stepping down these stairs won't be enough ground bling.
Black Friday
"Why would you wear cleats to a store?"
Alright everyone, if you're reading this you are obviously not going to be shopping outside of your house today. Cheers to you.
I decided it would be fun to go with my friend to the mall like we used to when we were moody urchins and scour Forever 21 for shiny things. We'll see how that works out…
With that in mind, I am using this blog post as a personal request for all of you to keep civil and downright friendly while waiting in endless lines today. Heck start a dance party if you need to ease the tension.
That being said, don't forget to take a peek at my old article about line etiquette here.
While watching a news story about people in line for the new Harry Potter flick, they showed a kid on the guitar. He had no friends around him, just others strangers. DO NOT PLAY YOUR GUITAR IN LINE; DON'T BE THAT GUY. This screams "trying too hard and angering people."
One more suggestion: dress in Mad Max attire. No one will want to come near you, much less take something out of your cart.
Happy hunting!
A Peppered Thought Thanksgiving
Top row: Vintage place setting, "wanker" plate (LOVE!) by trixie delicious, orange and turquoise table and my version of the main course – The Pilgrim, from the Grilled Cheese Academy.
Second row: mac n cheese ramekins, broccoli poodle
Third row: Gourmet mashed potatoes and teepee cupcakes
Fourth row: pumpkin pie jars by inchmark, chocolate spiced doughnuts, fabric crayon tee from Chez Beeper, DIY photobooth
Big picture: Marilyn "cheesecake" pictures
Happy Thanksgiving everyone!
I hope everyone is sitting, full and happy, with tons of friends and family, reminiscing, making new memories.
I thought I would make a little collage of what Thanksgiving would look like if I was in charge. I'm not saying I would want to be in my family (we have a rumored forty people coming this year), but if I had a small friends gathering, or something.
Instead of traditional turkey, I would make a bunch of those amazing cranberry gouda grilled cheeses. They look so amazing.
I am also big on making sure the kids are entertained. I saw that amazing idea of fabric crayons on Chez Beeper Bebe and thought what a great activity it would be to keep kids occupied. I could provide a bunch of shirts for them to transfer the drawings on, or provide instructions of how their parents can iron them on when they get home!
Also, a DIY photobooth is a great way to keep everyone entertained. You can go fancy and build a mock wall, complete with frame and wallpaper, or just throw a sheet onto a clothesline and let er rip!
Faster, The Movie
I love Thanksgiving releases! Except when you see them and they are depressing. I'm looking in your direction, The Mist.
I was pretty pumped to see this movie, but even more excited, and somewhat confused when The Beau said he was pumped to see it.
"Why are you so pumped about it?" I asked. I didn't think he was a fan of Dwayne The Rock Johnson.
"This is The Rock that was promised to me in The Rundown and Walking Tall. Not the Tooth Fairy."
I laughed so hard I couldn't breathe for a second.
This is why I love him.


text: I have been in the business for 14 years now. Today a customer of mine called me to find out why we didn't do a clean up. I do her mothers house and several of their real estate properties. She thought that we had made a mistake and did one of the properties before hers. She will be having a party on thursday for Passover. The reason we haven't done the clean up is because she was about 3 months behiend. The problem is we send all her bills to her house in New Jersey and she also lives in New York. Aparently since September 11th she had not been receiving her bills they kept coming back to us. I haven't seen her but did ask her mom if I could leave the bill will her to give to her daugter. She said no, mail it to her under her married name. We were mailing it to her under her business last name. When I talked to her daughter she said keep it under her business last name. So to make a long story short she called to get the clean up done and said she would pay for it. I told her we can't do any work until she has paid the current amount owed. She thought it might be a mistake on our part. I than told her to show me all the checks she paid with. She told me that they were in New York and she had no way to get them. She than said I can't believe you would want to lose a customer over this bill. I asked her what she would do if someone owed her money. She said I would send them a bill. We did!!! She was a good paying customer at one time. I called her in New York and in New Jersey to find out what was going on. I also made sure I talked to her in person today and gave her all the bills and statements showing when she paid and didn't pay. I understand that after the Sept. 11th thing that she didn't really come to Jersey but put yourself in my shoes am I wrong??? Travis


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Tag Archives: Webinars
20 Recorded Webinars For Real Estate
These are the top 20 recorded webinars that were hosted at Zillow Academy over the past few months. For those of you not familiar with Zillow's Academy, it's an online virtual campus where guest speakers and Zillow staff share tips, tools, products and services on a wide variety of topics and concepts including Real Estate technology, Mobile devices and applications, Social Media, Zillow tools and products and so much more.
The webinars are ALL complimentary and the VIP Guest Speakers are the Best of the Best in their fields.
IMPORTANT: These recorded webinars, classes, and sessions are in a Windows Media Format .WMV which requires a Windows Media Player or compatible video player. They are best viewed using the Microsoft Internet Explorer browser. We are still building and testing this area of the online campus so thank you for your patience, understanding, and continued support.
Darin Persinger – 4 Ways To Leverage Video in Real Estate
Postlets PRO now FREE – Overview and Training
Chris Speicher – 60 Contacts – $4 Million as Premier Agent
Premier Agent 101 – Premier Agent 101
Tom Ferry – 5 Pillars of Lead Generation
Creating A Unique Hook for Buyers
Jared James – The 21st Century REALTOR
Real Estate Agents – Setting Goals and Financial Planning
The World of Widgets – How To Install Widgets
Youtube Video for Real Estate – How To Use Youtube
CRM's and YOU – Contact Management
Yeah, But Zillow Says… Beyond the Zestimate
Stefan Swanepoel – "Mastering Your Business and Life"
Blogging Tips – The Blogging Success Cycle
Top 10 Zillow Tools – Your Zillow Toolbox
Krisstina Wise – Converting Contacts to Clients on Zillow
Real Estate Video – Tips, Tricks, Sites and Techniques
Gary Gold – Successful and Effective On-Line Marketing
Diverse Solutions – Cultivate, Capture & Convert Leads
Better Than Word of Mouth Referrals – Ratings and Reviews
Special Guest's are Coming in March
Our First Newsletter, Calendar, and Update for March 2011
|Zillow Academy is the official training and support campus for the Yahoo!-Zillow Real Estate Network. Your Edge in Real Estate.
Each class is created and designed to provide you the highest level of education and information that you expect and deserve.


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The Theatre of Martin Crimp ebook PDF
A guide to all of the plays of Martin Crimp.
For a decade, Martin Crimp has been in the vanguard of new writing for the British stage. His main stage plays include Dealing with Clair, The Treatment, Attempts on Her Life, The Country, and Cruel and Tender, with his 1997 masterpiece, Attempts on Her Life,
arguably being one of the best plays of the past quarter century. By
the author of the landmark study of contemporary British drama, In-Yer-Face Theatre, this is the first study of Martin Crimp's work for stage and radio.
Arguing that Crimp is one of the most acute satirists of contemporary British society, Aleks Sierz provides an accessible and fascinating account of the playwright's work.
As well as an account of each of Crimp's plays and an analysis of his
oeuvre, the volume includes a wide-ranging interview with Crimp himself
and interviews with all the key directors responsible for staging his
work, including Sam Walters, Katie Mitchell, James Mcdonald and Lindsay
Title: The Theatre of Martin Crimp ebook PDF
Author: Aleks Sierz
More Literary Criticism
The Cambridge Companion to Bob Dylan 2009 US$ 21.50 206 pages
The Scribner Anthology of Contemporary Short Fiction 2012 US$ 15.99 672 pages
How to Read Literature Like a Professor Revised 2014 US$ 14.99 314 pages
Critique of the Power of Judgment 2000 US$ 35.99 477 pages


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This email was created by [MemberName] <[MemberEmail]> who thought you would be interested in the following Article:
"ANTS Profiler by Red Gate Software" ANTS Profiler allows you to identify slow lines of code in .NET applications within 5 minutes of installation, allowing you to get on with what you do best – writing code.
CodeProject also contains hundreds of articles, free source code samples and applications to help in your day to day programming. Why not give it a try!


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UK Science & Innovation Network in United Arab Emirates
Science and innovation are at the heart of government strategy for promoting prosperity and growth. Research and knowledge is increasingly developed and transferred through international collaboration which provides opportunities to work with the best in the world, exchange students and researchers, and gain access to large scale international facilities; leading to mutual benefits for the UK and UAE.
To promote international collaboration on Science and Innovation, the Department for Business, Innovation and Skills and the Foreign & Commonwealth Office jointly fund the UK Science and Innovation Network (SIN), over 90 officers based in 30 countries around the world.
SIN UAE work to the following global objectives:
Implement the UK Government's science and innovation strategy for the Gulf with direct responsibility for the United Arab Emirates.
Manage the UK relationship with UAE research, innovation and funding bodies.
Report on UAE trends, policy and funding in the areas of research, science and innovation.
Provide support to senior UK Government staff and the UK research base regarding the UAE science and innovation environment; Support VIP visits.
Act as the first point of contact for UK Government lobbying on research, scientific and technology policy issues.
Work with UAE partners on the development of common science and innovation policies.
Develop high quality and sustainable science and innovation partnerships that focus on UK and Gulf priorities.
Work with UK partners - UK Trade and Industry (UKTI), British Council and others to deliver wider UK prosperity objectives.
Develop and maintain a network of senior level contacts across the UK and Gulf research landscape.
Leverage Gulf research funds to tackle pressing global challenges.
To support the GCC member states (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and Qatar) in enhancing their resilience and security by addressing long-term threats, including emerging health issues and global challenges on water and food security, as well as through building their capacity to deliver evidence-based policies.
Priorities for the UAE
SIN activities in UAE are focused on the following priority thematic areas:
Future cities
Our services
The Gulf Science and Innovation Network consists of four officers covering all six Gulf Cooperation Council countries, with the Head of Team leading from Doha. In the UAE, SIN is based in the British Embassy in Abu Dhabi. We work closely with DIT and Prosperity teams, as well as with the British Council in the UAE.
For an introductory brief which covers the local Science and Innovation landscape, UK priorities and activities in UAE, read the UK Science and Innovation Network Country Snapshot.
Science and Innovation Network Grants, events and funding opportunities are often publicised often on the Embassy Facebook page, and we chat about them regularly on Twitter, too. Join us!
Contact us
You can email us, or telephone us on:
Email: email@example.com / email@example.com
Tel: +971 26101588
Corporate information


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PETER COWGILL, finance director of John David Sports, was involved in a costly tackle with his chairman yesterday after he said he would leave the sportswear retailer with a decent pay-off.
However, the notion that he would get any compensation was quickly shown the red card by John Wardle, the chairman, who owns almost a third of the shares. Mr Cowgill, 47, who joined the group in 1996 and was paid £110,000 last year, said he would leave within "the next two or three months" to "pursue alternative opportunities".
He said: "Over the past six months I've been approached by three different plcs and I haven't pursued any of them because I've had to restore financial credibility to the company."
This had now been achieved, Mr Cowgill said, pointing to the 40pc rise in half-year profits before tax to £9.32m, produced by repositioning the company as a "lifestyle" retailer, pitched "between JJB Sports and Next". The shares, just 44.5p at the end of last year, rose 18 to 199p, where they are still shy of 1996's 285p float price.
Mr Cowgill denied he had had a bust-up with Mr Wardle, but quipped: "I'd like to, he's as bad as ever." He soon got his way. Asked if he would get a pay-off, Mr Cowgill said: "I would like to think I might do. I've done a lot of work here. Some companies express gratitude for the tremendous job people have done."
However, Mr Wardle intervened on the party phone line. "Peter has resigned," he said, contrasting the situation to the departure of the former chief executive, David Patrick, who received £126,833 compensation after being ousted in January. "We're not going to have a Christmas cull every year," he said.
So, was Mr Cowgill getting a pay-off? "Not to my knowledge," Mr Wardle said, leaving Mr Cowgill to reply: "I only said I was hopeful."
"Thank you for stirring this pot," Mr Wardle added. "We were getting on well at the beginning of this. We're just going to put the phone down so we can have a fight."


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Enjoy a new episode in the Off the Record series! Are you willing to ditch your vacation plans to track down the most famous thief in Venice? He's a slippery suspect who has outwitted the best police minds in Italy. You'll soon discover that he won't be easy to find even with your crack detective skills – because they don't call him 'The Fox' for nothing…
Watch the behind the scenes video
Collect morphing animals and letters throughout the game
Earn special Achievements
Get soundtracks, wallpapers, screensavers, and concept art
Try the available Strategy Guide
UploadedNet FileFactory RapidGator Depositfiles: Part 1 Part 2


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"Disrespectful and useless care at UCC QEII"
About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ
Posted by Brad
We had visited UCC at QEII in early morning hours as need help for diarrhoea and vomiting.
A doctor who saw us was disrespectful and with a note of a racism. The doctor was not interested in helping us and practically just waisted our time. Although the problems we had were within a scope of a GP practice, we were just directed to A&E department.
Response from Queen Elizabeth I I Hospital about a year and a half ago
We're really sorry that happened. Although we do manage the GPs in the urgent care centre, we do need to get this followed up for you - please email us at firstname.lastname@example.com so we can do that for you.
- {{helpful}} of {{total()}} people think this response is helpful
- Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Queen Elizabeth I I Hospital


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Hidden Veggies
Be the first to review
READY IN: 20mins
Recipe by happygurl06
I work full time and have a 2 year old and a domestically challenged husband. I find that cooking most of our meals on the weekend and freezing them is the only way to keep sane. Due to this we tend to have a lot of Rice/pasta dishes with meat sauces. In order to make sure we all get our veggies I make this up and add it into every dish with a sauce base. Servings based on the amount of meals I use this in.
See Discussion:
Ingredients Nutrition
Directions See How It's Made
- Individually whiz each type of veggie in a food processor. I like to stop before they are minced but small enough to resemble ground meat.
- I then sauté these in some olive oil or cooking spray until the onion and celery are transparent.
- You can use equal parts of this to ground/minced meat or add to casseroles and stews as a bulking/thickening/vegifying agent.


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Current Highlights on Broadway
Find a show or venue
Order by phone
Your independent guide to the best shows in New York
254 W 54Th Street, New York, NY 10019
Ended 27 Jul 2013 after 5 days
An amusing, honest, passionate autobiography in which Ms. LuPone looks back at her career.
The New York Times
Take a look here to see if Patti Lupone is showing somewhere nearby
One of Americas greatest living stars of musical theater is heading to the stage to perform tunes from America's songbook. From Hair to Peter Pan, and Kiss Me Kate to West Side Story - "Coulda, Woulda, Shoulda" is sprinkled with surprises and an unforgettable night out with one of Broadway's one iconic leading ladies and vocal talents.
Patti LuPone's remarkable career has stretched back over 40 years. She made her Broadway debut in 1973 in the Chekhov adaptation The Three Sisters, and would go on to make The Great White Way her second home. Among her many credits are her Tony-winning turns in the original production of Evita and the 2008 revival of Gypsy, while her television and work spans everything from HBO's Girls to Driving Miss Daisy
Opening night: 22 July 2013
Closing night: 27 July 2013
Suitable for audiences of all ages
Please note: The term 54 Below and/or Patti Lupone as well as all associated graphics, logos, and/or other tradermarks, tradenames or copyrights are the property of the 54 Below and/or Patti Lupone and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the 54 Below and/or Patti Lupone and neither that entity nor any of its affiliates have licensed or endorsed us to sell tickets, goods and or services in conjunction with their events.


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US far from alone in spying on its allies, say former intelligence officials
The outrage and indignation over revelations about American surveillance around the world hides the truth, say former intelligence officials
Related topics
European anger at reports that the US has conducted surveillance of allies' telephone calls and e-mails glosses over a basic truth, former intelligence officials say: everyone does it.
"All governments collect information on nearly all governments," said John McLaughlin, a former acting director of the CIA. "The posture of most governments is, 'We want to collect as much info as we can, so we can be as fluent as we can when we make decisions.' It's just what governments do."
US President Barack Obama's administration has been dogged this week by disclosures detailing allegations of surveillance of German Chancellor Angela Merkel's private mobile phone, of former Mexican president Felipe Calderon's e-mails and of the collection of data on French citizens.
The leaks, all traced to documents stolen by fugitive security contractor Edward Snowden, led Obama to call Merkel on Wednesday to assure her the US "is not monitoring and will not monitor the communications of the chancellor", White House press secretary Jay Carney said.
Complaints from Europe and Mexico about surveillance echo those from Brazil. Last month, Brazilian President Dilma Rousseff cancelled a state visit to Washington after revelations that the National Security Agency had monitored her e-mail and telephone exchanges with top aides.
Government surveillance has a sinister resonance in Europe and news about US spying may have economic ramifications, said Fran Burwell, a vice-president at the Atlantic Council, a Washington policy group. It may complicate talks about a trans-atlantic trade pact and has exacerbated tensions between the US and the European Union over privacy, she said.
A European Parliament committee this week backed draft rules intended to toughen a 1995 privacy-protection law and impose penalties on domestic and foreign companies that violate it.
The proposal would require companies such as Google to let users fully erase their personal data and subject violators to fines of as much as €100 million (HK$1.06 billion) or 5 per cent of annual sales for violations, whichever is the greater.
"That legislation is now moving much more quickly than it probably would have without that continual flow of revelations," Burwell said.
For Europe and particularly Germany, the prospect of surveillance has dark echoes. The Nazis deployed spies and, after the second world war, the East German Stasi, or secret police, created massive networks that had friends, families and spouses watch and inform on each other.
"This has very bad resonance," Burwell said. "When Angela Merkel speaks about this, she grew up with the Stasi."
Der Spiegel magazine reported that US intelligence may have been monitoring Merkel's private mobile phone for years.
If allegations about surveillance of Merkel's phone are true, "it was probably to make sure we understand as well as we can where she stands on certain issues so we can have a more productive relationship", McLaughlin said. "It's not out of a sense of hostility or curiosity about people's private lives."
Another intelligence official said allies spied on each other all the time. He said France - which reacted angrily to this week's reports - was actually among the most active countries when it came to spying on allies and non-allies alike.
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