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Decision Support Planning Methods: Incorporating Climate Change Uncertainties into Water Planning
- Frederica Neal
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3 Decision Support Planning Methods: Incorporating Climate Change Uncertainties into Water Planning Prepared for: Water Utility Climate Alliance Central Arizona Project Denver Water Metropolitan Water District of Southern California New York City Department of Environmental Protection Portland Water Bureau San Diego County Water Authority San Francisco Public Utilities Commission Seattle Public Utilities Southern Nevada Water Authority Tampa Bay Water Prepared by: Edward Means III Maryline Laugier Jennifer Daw Malcolm Pirnie, Inc Irvine Center Dr, Suite 1100 Irvine, CA Laurna Kaatz Marc Waage Denver Water 1600 W. 12 th Avenue Denver, CO 80204
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5 Contents List of Figures... iv List of Tables...v Preface... vi Executive Summary...1 Chapter 1 Introduction...7 Chapter 2 Overview of Decision Support Planning Methods Classic Decision Analysis Traditional Scenario Planning Robust Decision Making Real Options Portfolio Planning...42 Chapter 3 Case Studies Classic Decision Analysis Traditional Scenario Planning Robust Decision Making Real Options...59 Chapter 4 Conclusions, Discussion, and Future Research Needs...60 Acknowledgements...63 Glossary...64 References...68 Appendices A Strategies and Tools...73 B Evaluation Approach and Results...76 iii
6 List of Figures 1.1 Uncertainty Management Framework for Incorporating Climate Change Uncertainties into Utility Planning Example of the DSPM Generic Flowchart Example of a Simple Influence Diagram Example of a Simple Decision Tree Classic Decision Analysis Flowchart and Example Example of a 2x2 Critical Uncertainty Matrix Resulting in Four Different Future Scenarios Traditional Scenario Planning Flowchart and Example Robust Decision Making Flowchart and Example Real Options Flowchart Financial Portfolio Planning Flowchart...45 iv
7 List of Tables 3.1 Key Elements of the Denver Water Scenario Planning Climate Change Scenario...53 B.1 Summary Evaluation Matrix...80 B.2 Classic Decision Analysis Evaluation...87 B.3 Traditional Scenario Planning Evaluation...91 B.4 Robust Decision Making Evaluation...94 B.5 Real Options Evaluation...97 B.6 Portfolio Planning Evaluation v
8 Preface The Water Utility Climate Alliance (WUCA) developed this white paper to present multipleoutcome planning techniques to water utilities interested in incorporating climate change into their planning. Integrating climate change information into planning is one of the most intricate steps utilities face in the climate change adaptation process. To adapt to climate change, water utilities generally must complete four major steps: 1) Understand - understand climate science and climate model projections, 2) Assess - assess water system vulnerabilities to potential climate changes, 3) Plan - incorporate climate change into water utility planning, and 4) Implement - implement adaptation strategies. Currently, WUCA is focused on methods for better understanding and improving climate science (step one) and improving water utility planning methods to better address the uncertainties of climate change (step three). To better address the first step of the adaptation process, WUCA commissioned a climate modeling white paper (released December 2009) titled, Options for Improving Climate Modeling to Assist Water Utility Planning for Climate Change. The climate modeling white paper recommends several climate science improvements to better meet the planning needs of water utilities. Furthermore, the climate modeling white paper provides water utilities with an overview of climate science, climate modeling and downscaling techniques, as well as an explanation of the strengths and limitations of current climate model projections. The present range of climate projections for many regions is great and many agencies are not comfortable selecting one projection over another. Vulnerability assessments (step two), consequently, tend to use a variety of different projections. While more sophisticated climate models and methods are in the development phase, it may be many years before the range of projections and the uncertainties about the projections are substantially narrowed (Barsugli et al., 2009). In the meantime, many water utilities will have substantial decisions to make with potentially significant financial, social, and environmental impacts that can be affected by climate change. In many cases utilities cannot wait to make these decisions and to engage in adaptation until considerable improvements in climate modeling are completed (step one). Given this imperative to adapt, and the time lag before major improvements in climate modeling are realized, for many utilities, advancing to planning for climate change (step 3) will require new multiple-outcome planning methods to address the uncertainties of climate change. Considering climate conditions beyond historical conditions is not a conventional practice in the water industry; nor is contemplating multiple climate scenarios. While sophisticated methods for reconstructing, resampling, and analyzing weather-related conditions are used, water utility planning usually is based on static climate conditions and does not adequately address the possibilities of a changing climate. New approaches are needed to incorporate the wide range of climate projections into water utility planning. vi
9 This white paper was developed by WUCA to generate the need for new multi-outcome planning methods for climate change adaptation by water utilities. Many water utilities currently are engaged in, or considering, vulnerability assessments and will be seeking guidance on how to incorporate the large range of new information into their planning. This white paper is intended to guide those wanting to move forward with the adaptation process. At the moment there are few examples of the application of these methods for climate change planning. WUCA encourages and supports the use, and further development, of these methods for climate change planning, and is interested in collaborating on the development of case studies within the water community. The Water Utility Climate Alliance (WUCA) was formed to provide leadership and collaboration on climate change issues affecting the country's water agencies. Comprised of ten of the nation's largest water providers, WUCA members supply drinking water for more than 43 million people throughout the United States. If you have comments or questions about the paper, please direct them to the co-chairs of the WUCA Decision Support Committee; Laurna Kaatz, , or Marc Waage, Laurna Kaatz Marc Waage Co-Chair, WUCA Decision Support Committee Denver Water Dennis Rule Central Arizona Project Angela Licata New York City Department of Environmental Protection Cheryll Stewart San Diego County Water Authority Richard Holmes Southern Nevada Water Authority David Behar WUCA Staff Chair San Francisco Public Utilities Commission Brandon Goshi Metropolitan District of Southern California Lorna Stickel Portland Water Bureau, Oregon Joan Kersnar Paul Fleming Seattle Public Utilities Alison Adams Tampa Bay Water vii
10 Executive Summary Climate change is challenging the way water utilities plan for the future. Observed warming and climate model projections now call into question the stability of future water quantity and quality. As water utilities grapple with preparing for the large range of possible climate change impacts, many are searching for new planning techniques to help them better prepare for a different, more uncertain, future. There are several promising new methods being tested in water utilities planning. This white paper will help water utilities learn about and evaluate these new planning techniques, called Decision Support Planning Methods (DSPMs), for use in their own climate adaptation efforts. The Need for New Planning Methods The need for new planning methods is maybe most evident in water resource planning. Traditionally, water resource planning has used recorded weather and hydrology to represent future supply conditions. Many sophisticated methods are used for reconstructing, resampling, and analyzing hydrology and other weather-related conditions. It was assumed that the hydrologic determinates of future water resources temperature, precipitation, streamflow, groundwater, evaporation, and other weather dependant factors would be the same as they had been in the past. While there may have been large variations in observed weather, it was assumed that weather statistics would stay the same and variability would not increase in the future. This core planning assumption is often referred to as climate stationarity. Now, there is a changing climate to plan for. For many utilities, this means preparing for a wide range of possible impacts. The presented DSPMs consider multiple future conditions to incorporate more and greater uncertainties into the water planning process. This can be useful not only in planning for climatic uncertainty, but also in planning for uncertainty about regulatory, environmental, economic, social, and other conditions affecting water utilities. Using multiple-outcome planning also allows water utilities to better integrate their planning across all functions of their agency. Planning is only one step in the climate adaptation process. To adapt to climate change, water utilities generally must complete four major steps: 1. Understand - understand climate science and climate model projections, 2. Assess - assess water system vulnerabilities to potential climate changes, 3. Plan - incorporate climate change into water utility planning, and 4. Implement - implement adaptation strategies. 1
11 During the first step, utilities develop an understanding of the issues surrounding climate change, including a review of climate science, climate system modeling, downscaling techniques, and current climate projections. Second, utilities assess their water system s vulnerabilities to climate change. Using information gained in the understanding process, water utilities perform analyses to identify potential impacts to their water supply systems from climate change to assess their system's vulnerability. Vulnerability assessments are usually specific to a water system and its climate region. Third, utilities incorporate the findings from the vulnerability assessment into their planning process to develop adaptation strategies. And finally, utilities make decisions and implement strategies and actions that help them adapt to potential impacts from climate change and reduce system vulnerability. While not all four adaptations steps are necessarily linear and not all utilities follow the same steps, the general process moves from understanding, through analysis and planning, to action. To date, very few utilities have implemented adaptation strategies solely for the purpose of climate change. The present range of climate projections for many regions is great and many agencies are not comfortable selecting one projection over another (that is, selecting a single climate model driven by a single emission scenario which automatically assumes confidence in the chosen model). Vulnerability assessments, consequently, tend to utilize a variety of different projections. While more sophisticated climate models and methods are in the development phase, it could be many years before the range of projections and the uncertainties about the projections are substantially narrowed (Barsugli et al., 2009). In the meantime, many water utilities will have substantial decisions to make, with potentially significant financial, social and environmental impacts, which may be affected by climate change. Therefore, many utilities are progressing or will move forward with the adaptation steps before considerable improvements to climate model projections (adaptation step one) are made. For many utilities, advancing to planning for climate change (adaptation step three) will be facilitated by new DSPMs methods to address the uncertainties of climate change. DSPMs help utilities systematically characterize and comprehend multiple uncertainties. They can assist utilities in making and executing defensible water resources decisions while minimizing the threats associated with these decisions. This white paper presents five DSPMs: 1. Classic decision analysis, 2. Traditional scenario planning, 3. Robust decision making, 4. Real options, and 5. Portfolio planning. 2
12 These DSPMs were selected because of their relevance and use in the water industry. Classic decision analysis and scenario planning are the two standard DSPMs, while robust decision making, portfolio planning, and real options are variations of these two. The main difference between each method is how the DSPM handles uncertainty. Classic decision analysis assigns probabilities to uncertainties, traditional scenario planning develops equally likely scenarios based on the uncertainties, and the others combine different variations of these two approaches. The DSPMs have been reviewed, documented, and evaluated according to twenty-one evaluation criteria (see Appendix B for more details). Results provide guidance to utilities in choosing a DSPM to best support their specific planning needs and capabilities. Summary of Decision Support Planning Methods Classic decision analysis is a probability-based DSPM. It provides support for decision makers by systematically cataloging information and mathematically evaluating and ranking decision alternatives against multiple, potentially conflicting, decision objectives. Classic decision analysis illustrates the process with a decision tree or influence diagram, and handles uncertainty through the use of probabilities. Fundamentally, classic decision analysis is used to find a preferred plan with the best value, which often is the lowest expected cost. A key data need for classic decision analysis is determining a probability for future events occurring. When considering climate change uncertainty, assigning probabilities to future conditions can be difficult and hard to defend. Currently there is no scientific consensus on the validity of assigning probabilities to climate model projections (Stainforth et al., 2007a and 2007b). (One reason for this is because projection agreement across multiple models does not imply projection confidence.) Water utilities deciding whether to use classic decision analysis for climate change planning must carefully consider their willingness, and ability, to assign probabilities to climate model projections. In situations where probabilities cannot be scientifically or mathematically determined, expert judgment is used to assign probabilities. Decision analysis techniques have been used in some water planning applications for many years. Generally, the results are straightforward and easy to use. However, when stakeholders have not been involved in the process and analysis, the method and results may be challenging to communicate. Water utilities typically need outside expert assistance to implement this DSPM, especially when uncertainties are assigned probabilities. Computing requirements can be simple; however, if the decision situation is complex the computing requirements can be high. 3
13 Traditional scenario planning is a scenario-based DSPM. The main objective of traditional scenario planning is developing a plan that best prepares the water utility for a plausible range of uncertain circumstances. Scenarios are developed through the identification of critical uncertainties and driving forces. These driving forces might involve uncertainty surrounding climate, water quantity, water quality, demand, social and regulatory change, technology, economics, or other elements. The goal is to develop a range of future conditions that go beyond extrapolation of current trends and represent surprising but plausible conditions. Typically, scenarios are treated as equally likely to occur, rather than assigned probabilities as in classic decision analysis. Implications and future needs of each scenario are identified and adaptation strategies are developed to meet the needs of each scenario. Ideal adaptation strategies have nearterm actions that are common to all or most scenarios. These are sometime called No Regrets or Low Regrets strategies. Signposts can be established to monitor the development of the scenarios and determine when adaptation measures are no longer common to all or most scenarios. Scenario planning is fairly easy to understand and is familiar to many utilities, which makes it easier to perform analysis and present results. While it engages stakeholders, those with difficulty contemplating multiple alternative futures, and applying current strategies to those futures, can become frustrated with the process. The resource requirements for scenario planning can be minimal or extensive, depending on the level of detail desired in the analysis (number of scenarios, number of stakeholders, detail of the strategies, etc.). Outside experts are not essential to the process but can facilitate the development and evaluation of scenarios by challenging conventional wisdom and offering additional perspectives. The requirement to characterize plausible future conditions using a small number of scenarios can limit the ability of traditional scenario planning to completely address future uncertainty. Scenario planning also does not always simplify decision-making, as each scenario may suggest disparate strategies and the method does not guide the reconciliation of those strategies. A benefit of traditional scenario planning is that those involved in the planning process do not need to agree on a single future when developing the plan. Robust decision making is a framework that combines features of both classic decision analysis and traditional scenario planning. The approach provides a systematic way of developing a water management strategy to best adapt to a wide range of plausible future conditions. Robust decision making uses existing or modified water management models to evaluate candidate strategies against large sets of quantitative scenarios that reflect future uncertainty. Sophisticated techniques are then used to identify major vulnerabilities within these strategies. Analysts, stakeholders, and decision makers study these vulnerabilities to develop hedging options and to design alternative strategies. Successive iterations through these steps reveal increasingly robust strategies. 4
14 Robust decision making provides decision makers and stakeholders with a small set of robust strategies to choose from, and information about what assumptions are needed for each choice to be successful. For many agencies, a completely robust strategy will not be identifiable. Robust decision making thus presents the key tradeoffs of one candidate strategy versus another. Additionally, consequences that particular future conditions might have for each strategy are identified. This enables decision makers to determine which risks to address in their long-term plans. Robust decision making is particularly useful when agencies want to examine uncertainties that cannot easily be assigned probabilities. Also, it does not require agreement by decision makers, experts, or stakeholders on the likelihood of different future conditions occurring. The method is most useful when there are many decision alternatives and a detailed analysis of every possible variant is not possible. Expertise at this point is concentrated among a small group of practitioners and requires fairly sophisticated computing and analytic capabilities, although several applications with different water agencies are currently underway. Real options is a method to help water managers identify water supply strategies that adjust over time and balance risks. This DSPM determines sets of strategies that maximize value by using traditional discounted cash flow approaches. Flexible investment strategies are sought that can be risk-adjusted with time and deferred into the future. Uncertainties in real options are handled through the use of probabilities. Results are flexible in that they may incorporate delaying and phasing of facility projects. The Water Services Association of Australia (WSAA) has examined the use of the real options method for the water sector in their paper, "Real Options and Urban Water Resource Planning in Australia. To date, there are no known water utility applications of the method. Portfolio planning is used in the financial world to select a portfolio containing a mix of assets or strategies that minimize financial exposure due to future market scenarios. Uncertainty is handled through the use of probabilities and Monte Carlo simulations, and minimized through hedging. The approach has been used extensively in the electric utility area, although no examples of its application for water utilities could be found. This DSPM may require heavy involvement from decision makers. Because of the general familiarity with the process, communicating strategies with stakeholders should be straightforward. Communicating the assumptions, analysis implications, and decisions, on the other hand, may be challenging because they are based on the risk tolerance of the decision makers. There are no case studies to follow at this time, so utilities may need to spend significant amounts of time adopting this method to meet their needs and may need to work with outside experts. 5
15 Considerations for Selecting a DSPM Water utilities have several DSPMs to assist them in planning for climate change. It is clear, however, that there is not a one-size-fits-all method, and that every process must be tailored to the needs and capabilities of the utility. For utilities that are not interested in methods requiring sophisticated computing or modeling, scenario planning is fairly intuitive and can be accomplished with minimal external resources. Even without going through the traditional development process, useful climate change scenarios can be derived based upon reviewing available climate model projections for the region in question and selecting plausible ranges (i.e., a +/-15% change in volumes or storm frequency) without having to use or manipulate climate data in models or assigning probabilities. On the other hand, utilities looking for, and confident in, a probabilistic assessment may look to classic decision analysis. The increasing computational power with classic decision analysis allows for the consideration of a broader range of adaptation strategies. The general lack of analysis or accepted practice for assigning probabilities to climate model projections should be recognized. Water utilities that decide to use classic decision analysis must carefully consider their willingness to assign probabilities to climate model projections. Utilities that want to invest more resources and rigor into climate change adaptation strategy development may consider more advanced computational methods or hybrid methods such as robust decision making, real options, or portfolio planning. Conclusion As water utilities contemplate how to prepare for the large range of possible climate change impacts, many are searching for new planning techniques to help them better prepare for the future. Several promising new methods are emerging for water utilities to consider. This white paper will help water utilities learn about and assess these new planning techniques. 6
16 1. Introduction Introduction Climate change calls into question the reliability of water sources and the quality of the water available, and challenges traditional water utility planning techniques. Traditionally, water resource planning is based on recorded hydrology and weather information. One core assumption behind traditional water resource planning is that climate exhibits stationarity. Stationarity means that the statistical properties of climate variables in future periods will be similar to past periods. The assumption that climate statistics will not change with time implies that hydrology and weather statistics and variability will not significantly deviate beyond the observed past and that past conditions are good representations of future conditions. The potential for significant changes in climate in the future has called into question the viability of only using historical hydrologic, weather, and demand information to make decisions regarding water supply and infrastructure investment. Unfortunately, using climate change information can be very difficult because often there is a wide range of projections. To address these new uncertainties, many water utilities will require new planning methods. Water utilities progressing with climate change adaptation are faced with the dilemma of how to develop short- and long-range plans that incorporate the uncertainty surrounding climate change projections. The planning methods described in this white paper can aid in the transition from traditional planning based on climate stationarity to uncertainty-based planning for climate change. They also can facilitate communication of climate change planning uncertainty with stakeholders. Today, planning under the paradigm of climate change includes a wide range of projected climate scenarios, great variability in future supply projections, temperature-driven increases in water demand, and many other sources of uncertainty (Waage, 2009). While more sophisticated climate models and methods are in the development phase, it may be many years before the range of climate projections and the uncertainties about the climate projections are substantially narrowed (Barsugli et al., 2009). In the meantime, many water utilities will have substantial decisions to make with potentially significant financial, social, and environmental impacts that can be affected by climate change. For this reason, utilities are progressing or will progress with adaptation before considerable improvements to climate model projections are completed. Additionally, the projections are coarse in nature (i.e., produced at a low resolution) compared with the scale of information utilities directly feed into their water-planning models. It is then challenging for utilities to incorporate highly uncertain, low-resolution climate change information into water planning and management decisions (Groves et al., 2008a). 7
17 Decision Support Planning Methods For many regions of the United States, the potential implications of climate change could severely impact water managers ability to provide long-term confidence to their customers. Efficient water supply and infrastructure decision-making requires reliable and understandable information. Water resource and infrastructure development is expensive and can require a decade or more to complete major projects (i.e., dams or other complex facilities). Developing projects too early could cause utilities to lose money in unused facilities or stranded supplies that are not used until later, if at all. But developing them too late risks the economic and social impacts of water shortages, assuming the supply is still available for development. Furthermore, the practical limits of water affordability and availability in many communities demand that such decision-making be as accurate and transparent to stakeholders (public and decision makers) as possible. To this end, water utilities are seeking better tools to guide the incorporation of significant uncertainty, such as that surrounding climate change projections, into water planning. Decision Support Planning Methods (DSPM) incorporate multiple possible future outcomes into planning and decision-making. DSPMs also can integrate broader, non-traditional water planning assumptions necessary to account for climate change and additional uncertainties. These assumptions can include, but are not limited to, watershed development and land-use changes, water quality and quantity changes, demand changes, and social or economic shifts. Several DSPMs exist, or are emerging, that challenge traditional assumptions and planning techniques by incorporating significant uncertainty into short- and long-term water planning. DSPMs systematically assist in compiling raw data, documents, and expert knowledge relevant to a specific problem or decision to support planning and decision-making. The methods inform water managers and promote robust adaptation approaches. The DSPMs presented in this paper for water utility planning include: Classic decision analysis; Traditional scenario planning; Robust decision making; Real options; and Portfolio planning. These planning methods are discussed in detail in Section 2. DSPMs are different from planning tools or strategies, which do not provide the framework for uncertainty planning. Utilities may be able to better prepare for uncertainties associated with climate change and other planning elements using DSPMs in conjunction with supporting tools and strategies. DSPMs are not replacements of planning tools or strategies; rather they provide the necessary methodology needed to systematically plan for significant uncertainty. A range of planning tools and strategies could be incorporated into a given DSPM. An example of a 8
18 planning tool is the Water Evaluation and Planning model, also known as WEAP. This hydrologic model was developed for integrated water resources planning. WEAP could be used to assess climate vulnerabilities in a water system as well as to evaluate developed adaptation strategies. An example of a planning strategy is No Regrets planning, which generates multiple benefits that outweigh costs regardless of climate change outcomes. While they are not part of this white paper s scope, WEAP and No Regrets planning can help support water managers in making decisions about DSPMs. Both are described in Appendix A. Uncertainty Management Framework The DSPMs described in this white paper can be used to address many areas of uncertainty surrounding water utility planning. From this point forward, this white paper focuses primarily on the uncertainty associated with climate change and the DSPMs that can help a water utility adapt to them. To further describe the process surrounding climate change planning, an uncertainty management framework was developed. Figure 1.1 illustrates a simplified example of an uncertainty management framework for incorporating climate change uncertainties into utility planning. This framework identifies three fundamental planning steps that constitute a utilities consideration of climate change: 1. System Vulnerability Assessment 2. Water Utility Planning 3. Decision Making and Implementation Though the three steps illustrate the complete decision-making process, they rarely have a clean separation in real-world practice. The steps also are part of the greater climate change adaptation process. 9
19 Figure 1.1 Uncertainty Management Framework for Incorporating Climate Change Uncertainties into Utility Planning (partially adapted from Miller and Yates, 2006). Step 1. System Vulnerability Assessment - The first step for water utilities to incorporate climate change impacts into their planning process is to conduct one or more system vulnerability assessment. The system vulnerability assessment is the process of identifying, quantifying, and prioritizing the vulnerabilities in a system, similar to a risk assessment process. System vulnerability assessments are helpful in identifying susceptible assets and moving the uncertainty management process forward to evaluate adaptation options and associated costs (USEPA, 2009a and 2009b). System vulnerability assessment findings are necessary inputs for climate change planning efforts (described in step two). A vulnerability assessment process is comprised of three main elements (adopted from USEPA, 2009a): 1. Characterize the water system, including its mission, objectives, resources, and capabilities. 2. Identify and prioritize the potential threats to its mission, objectives, resources, and capabilities that could result in undesired consequences. 3. Evaluate and analyze the identified threats to the water system. 10
20 Although the vulnerability assessment is an important step in the full decision-making process, it does not provide the information necessary to frame and make a decision. Rather, the vulnerabilities associated with climate change are defined here for use in the planning process. Step 2. Water Utility Planning The next step in the uncertainty management process is to incorporate information gathered during the vulnerability assessment into the water utility planning process. DSPMs consider multiple future conditions to incorporate more and greater uncertainties into the water planning process. This can be useful not only in planning for climatic uncertainty, but also in planning for uncertainty about regulatory, environmental, economic, social, and other conditions affecting water utilities. Using multiple-outcome planning also allows water utilities to better integrate their planning across all functions of their agency. For efficiency, an agency should determine the DSPM before completing the vulnerability assessment described in step one. This approach is beneficial because certain DSPMs have specific informational requirements, and having a complete plan in place will help avoid unnecessary evaluations. Step 3. Decision-Making and Implementation The final step is for utilities to make and implement the decision. The decision-making part of this step is not completely separate from the DSPM process of the previous step, but the acknowledgement of making a decision (and agreeing on a strategy) and moving to implementation is crucial in a successful planning process. To date, very few utilities have implemented adaptation strategies solely for the purpose of climate change. White Paper Objectives This white paper is a guide for water utilities researching and designing new planning methods to adapt to climate change. The paper has three objectives for guiding the use of DSPMs in water utility planning: 1. Identify and describe leading DSPMs and determine their value/limitations, uncertainty management methods, and data gaps. 2. Evaluate each identified DSPM s ability to incorporate climate change uncertainties into water planning. 3. Describe DSPMs research and development needs. 11
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text:
The Benthans were a warp-capable species from Benthos in the Delta Quadrant.
They were encountered in 2374 by the USS Voyager when Lt. Tom Paris was attacked by the Benthan Guard in the Kotaba Expanse. (VOY: "Vis à Vis")
It was never made clear whether it was Steth or Daelen who was a Benthan, or if neither or even both of them were.
The Benthans appear in Star Trek Online, where they are modeled after Steth's species.

subset: commoncrawl


text:
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South West MEP On Holidays After Brexit
Green MEP advises holidays makers of their rights post-brexit
Avon and Somerset Police's new online package goes live today, expanding the services offered to victims and other members of the public.
The new services include a new website which will make it easier and quicker to report non-urgent crime online, and will be smooth and easy to navigate for users on mobile devices like phones and tablets.
Visitors to the new site will also be able to easily access information and advice along with news stories and information about their local police teams, events in their area, local priorities and how to contact their local officers, as well as links to our social media channels.
Victims are at the heart of the new package, thanks to TrackMyCrime, a ground-breaking online service that sets Avon and Somerset Police ahead in victim care and support.
TrackMyCrime keeps victims up to date with the progress of the investigation into the crime, with notifications via email and/or text alerting them to a message which they can securely access at a time and in a way that suits them.
The new website and TrackMyCrime were built in-house.
Scott Fulton, Head of eServices at Avon and Somerset Police, said:
The launch of our new online offering shows that we are a forward-looking police force that is embracing new technology, making it easier for the public to access our services and enabling officers to work smarter.
'The new website has been tested by 50 members of the public and research shows people are now able to find what they're looking twice as fast as they could before.
'TrackMyCrime has been running since 2010 and we've updated the service to make it even easier for victims to contact the officer investigating their crime. The interface is simpler and it's easier to use from a mobile or tablet device.
'This week's launch is just the start of the journey for us – we genuinely want to hear what you think about the new website and would invite feedback so that we can continue to improve, develop and evolve.'
Chief Constable Nick Gargan said:
'Our online services are exciting developments in how the police use technology and give the public more choice.
'TrackMyCrime puts the victim first. That's our vision – putting the public at the heart of everything we do.'
Police and Crime Commissioner Sue Mountstevens said:
'TrackMyCrime is not only a really great idea but is an important development in supporting victims.
'Every victim's story will be different and therefore it is crucial each person that contacts the police receives tailored support to help put them back in control.
'Being able to access and track how your case is progressing online is also a positive step in making police services more accessible to victims and local people.'
Visit the new website www.avonandsomerset.police.uk
Justine used TrackMyCrime after she was a victim of crime. She said:
'I received regular updates from the police, it was great to know how things were progressing.'
Justine found TrackMyCrime kept her informed.
She said:
'I had a few wobbly moments during the investigation but being able to look online and actually track my crime made me feel a lot more secure.'
Green MEP advises holidays makers of their rights post-brexit
Colston's Primary School opening a consultation to see if they should remove Edward Colston's name.
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December 02, 2013
Heartbreaking story of senior in care highlights broken system
EDMONTON, AB (December 2, 2013): The story of a senior left to have her wounds fester after days of neglect highlights the importance of fixing a broken seniors care system and making the new Seniors Advocate fully independent, the Wildrose Official Opposition said today.
Violet MacDonald, mother of Cassie Liska, was first admitted to care at the McKenzie Town Nursing Home in May 2007, having been diagnosed with multiple sclerosis and type two diabetes with foot ulcer. On February 6 this year, Violet had small existing bed sores on her buttocks and her feet left unattended for several days. This caused the wounds to become seriously infected. The infection reached to her bones, forcing hospitalization and months of Vac Therapy treatment. The family was not made aware of the nature of the wounds until she was hospitalized. Violet passed away this October. An investigation done under the Protection for Persons in Care Act found the allegation of abuse was founded based on neglect of care. Wildrose Leader Danielle Smith said the story of Violet outlines a broken system where families feel helpless and staff are left without the proper resources or guidelines to address these challenges. "For Cassie to watch her mother be hospitalized with such horrifying wounds and being caught in a system that fails to give her adequate answers and solutions is heartbreaking," Smith said. "The recommendations from the investigation fail to provide system wide standards to ensure Violet's story is not repeated, fails to hold the government accountable and does little to improve accountability in seniors care centres province wide." Due to her medical condition, Violet often told nursing staff that she did not want care, but as a result, she was left for up to 36 hours in the same incontinent pad. The family was left unaware of her condition until she arrived in hospital. Wildrose Seniors Critic Kerry Towle said that it is extremely common for seniors in similar conditions as Violet to refuse care, but that does not excuse why she was left in such deplorable conditions or why stronger guidelines for staff do not exist. "We would not accept children to receive this type of treatment under provincial care, so why would we allow the same thing to happen to our seniors?" Towle said. "It's why we made the Child and Youth Advocate independent and it's why we need to make the Seniors Advocate independent. We must make a broken system accountable and get action from the ministry responsible." Liska said she wants families in Alberta to not have to go through her same experience and ensure improvements are made to the system. "It was awful to sit and watch my mom suffer and think how this happened to her," Liska said. "My purpose behind this is no one should ever have to endure what my mom did before it is too late for other families."


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Sports Archive
SCSU Men's Hockey Sweeps On The Road At University of North Dakota
The SCSU men's hockey team has completed their second sweep of the season after spending the weekend in Grand Forks, ND to take on NCHC rival the University of North Dakota. It's the second road sweep in a row for the team, who has not lost yet this season.
The Huskies were forced to come from behind in both games to earn six conference points and leave North Dakota with two wins. It's the first time since January 27-28, 2006 that SCSU escaped Grand Forks with two victories. The series also marked the Huskies first experience in the new National Collegiate Hockey Conference.
UND's Drake Caggiula had netted the games first goal Friday at the 3:10 mark of the first period. It wasn't until the third period that another puck would solve a goaltender. It was SCSU's Kevin Gravel sending one past UND goalie Zane Gothberg. It was Gravel's second goal of the season, already doubling the number of goals he posted last season. Less than two minutes later Kalle Kossila netted a goal to give SCSU a 2-1 lead. The party wasn't over at the 12:36 mark another SCSU defender would score. Andrew Prochno scored his first goal of the season to give the Huskies a 3-1 lead. With just under five minutes to play UND would strike again to make it a one-goal game. The Huskies clung to their 3-2 lead until the final buzzer and earned the school's first NCHC victory.
Saturday's contest played out in a similar fashion with North Dakota on the board first in the opening frame. It was the only special teams goal of the weekend as Nick Mattson solved Ryan Faragher with less than two minutes to play in the first period. The Huskies came to play in the second period netting a pair of goals just 12 seconds apart. It was Tim Daly first with his first of the season, then 12 seconds later Nic Dowd would score his fourth of the season to give SCSU the 2-1 lead. Kalle Kossila would score his second goal of the weekend and boost the Huskies to a 3-1 lead at the 9:35 mark of the third period. The trio of goals was once again enough to extinguish a fiery UND squad.
Ryan Faragher allowed just three goals over the weekend, just one of them was even strength. He is now 6-3-1 against the University of North Dakota in his career. Faragher stopped 45 shots this weekend and has been named the National Collegiate Hockey Conference Goaltender of the Week.
The Huskies tallied six conference points and now sit in a three-way tie for the top conference spot. SCSU will host Miami University in more NCHC play in the upcoming weekend series. Listen to the games this weekend with the KVSC Sports Crew. Friday's coverage starts at 7:00 p.m. with a 7:37 drop of the puck. Game two of the series happens Saturday night with a 6:45 p.m. pregame show and a 7:07 p.m. drop of the puck. Catch both games on 88.1 FM or online.
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With the warmer months approaching it is important to have the right wardrobe to keep yourself feeling cool, calm and collected. We all know how hot Chicago's summer can get so this year, be smart about your purchases and grab the fabrics that will keep you the coolest. Lighter fabrics with the most absorbency and breathability are necessary for 90 degree weather that is soon to come. There are a few classics that are summer must haves in everyone's closet. Gingham, Seersucker, and Linen are all light, airy, fabrics sure to keep you looking and feeling cool all summer.
Seersucker is a lightweight cotton fabric that is ribbed and gathered/puckered. It is a slack-tension fabric, which means some of the yarns are held at slack or looser compared to the warp yarns. This creates the puckers and determines it's weight, it is a great summer fabric. The puckers allow the fabric to hover above the skin creating more air circulation to keep one cool. The crinkled surface texture of the fabric allows it to never need ironing and is great for a summer suit, dress, blouses and pants.
Gingham is a classic cotton with a checkered pattern, usually white and one other color. It varies from medium to lightweight providing the wearer with cool, breathability. There is no right or wrong side of the fabric because the fibers were woven together creating the same pattern on the back as the front. The size of checks range from very small to very large and it is a pattern that is considered to provide a youthful relaxed feel. It is a plain weave that is associated with American countryside and is normally made into aprons, picnic blankets, tablecloths and more recently, men's shirting.
Linen is one of the oldest textiles in the world dating back to about 5000 B.C. It has a more apparent luster than cotton feels cool to the touch. Linen is made from the flax plant and is strong with little elasticity so it wrinkles extremely easily. As time goes on, linen becomes whiter rather than discolored. It is exceptionally absorbent but also has the qualities to dry very quickly because of this trait, it has the ability to keep one warm in the cool weather and cool in the hot weather. Linen is a sustainable fabric in which it is a product that does not leave any waste and has very little impact on our environment.


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San Diego Italian Film Festival 2012: Il caimano
10.31.2012 7:00 pm
Il caimano (The Caiman)
2006, Nanni Moretti, 112 mins
Bankrupt in his professional and personal life, movie producer Bruno Bonomo is finding it impossible to raise the finances for his latest project, "The Return of Christopher Columbus." By chance, he meets a young director who gives him her script, "The Caiman." At first Bruno takes it for a half-hearted thriller. Later, a more careful reading reveals it is a film about the Prime Minister Silvio Berlusconi. No longer can he stand back.
Visit sandiegoitalianfilmfestival.com for updated information, reviews, trailers, join the mailing list, or to become a member.
$5 Suggested Donation (at the door); except the Gala event


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About Me
I'm from Montreal and New Jersey and i'm currently teaching English in Santiago. I was living in Budapest for the past year. I really like cities and bridges.
running, yoga, photography, traveling, comedy, cultural events, learning and teaching, and lots of other fun stuff
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One Amazing Thing I've Done
Floated in the Dead Sea


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Ask Health Experts and Get Answers to Your Health Question ASAP
What you are describing certainly does sound like a neuropathic type of pain. Even if it does not shoot down your leg anymore.
WHen the sciatic nerve is inflamed it can cause the pain in the buttock.
You need to be examined by your general provider especially as the pain/burning sensation is spreading to the pelvic area, it means it is getting more involved.
Sounds like you do have a nerve compression. I don't think your GYN would be of any help with this type of condition so I would definitely start with your general provider for an extensive exam.


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"It was wonderful. I got on the field and I forgot everything, man. It was just a wonderful feeling just looking out at the fans and just being on the field with my brothers."
USC freshman outside linebacker Oluwole Betiku was overwhelmed by the feeling of being on the field and playing in a game at the Coliseum for the first time.
From Lagos, Nigeria to the United States, the East Coast to Gardena (Calif.) Serra and from being a UCLA commit, de-committing and eventually choosing to be a Trojan, Betiku has had a long journey that led to him playing against Colorado for one third down play in the first half on Saturday. It was his first game action as a collegiate athlete.
It was only one play, but it had an impact.
"It's something you dream about every day," Betiku said. "It's just something you dream about from your first day playing football...It's just a beautiful experience."
The 6-foot-3, 260-pound physical specimen was originally slated to redshirt this season. He is extremely raw, having only played two seasons of football, but recently it has seemed he's turned a corner.
"We saw the light click on for him over the last two weeks," USC head coach Clay Helton said. "We've decided to pull the trigger and allow him to help us on third down."
Helton also cited the proliferation of spread offenses that USC is currently facing in the middle of their schedule as well.
"You're playing these teams that you could play anywhere from 80-100 plays a game. We need that third down pass rush and he gives it to us."
"Even though he looks like a 30-year-old man, he's a true freshman and he's learning a pro style system with Clancy. We haven't given him the entire package…not quite ready for first, second down, but to be able to cut him loose and be able to get Chenna [Nwosu] or Porter [Gustin] a rest real fast, we think is advantageous."
Betiku credits his time on scout team for earning him playing time.. After Betiku initially took scout team lightly, the offensive and defensive line assistants got on him and told him to treat each day like a game situation.
"[The coaching staff] always tell me every day that scout team is a way to get better. 'Go give these guys a good look and play every rep like it's a game. Tuesday on scout team is your game day,' so every day coming into scout team, I approached it like it was my game day and I tried to beat Chad [Wheeler] on every rep. I went aggressive on every rep.
Watch Oluwole Betiku, above, talk about how his first game action in the Colorado game was 'a dream come true' and the scouting report he gave on former Serra HS teammate Khalil Tate before facing Arizona.
Not a USCFootball.com member? Sign up now and you'll get a seven day FREE trial! Join the Peristyle Family and get all the great information from USC football practices, Trojan football games, access to the Peristyle and all of the premium recruiting updates on USCFootball.com! Become a member today!
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The Denise Studios in Zante offer simple but comfortable studio accommodation situated 400 metres from Kalamaki Beach and just 20 metres from the shops, bars and restaurants in the centre of Kalamaki. All studios have a kitchenette with a kettle and fridge, a safe box, an en-suite bathrooms and a balcony with garden views. The Denise Apartments do not have their own swimming pool, but guest can use the pool next door.
Distance from Airport:
3 miles - Zante
All have - balcony/terrace - bathroom/shower - WC - kitchenette - kettle - fridge - safe - (certain amenities may be payable locally)
Transfer time:
10 minutes
Eating and Drinking:
All studios have basic self catering facilities and the shops, bars and restaurant in the resort centre are literally on your doorstep.
Swimming pools:
The complex does not have its own pool but guests are welcome to use the pool at an adjacent property.
Right choice:
The Denise Studios are a good choice for couples and older people as they have a friendly, informal atmosphere and occupy a great location close to the resort centre and the beach.
Suitable for:
Couples and Older People


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Romans 3:23
For all have sinned and fall short of the glory of God.
Romans 6:23
For the wages of sin is death, but the gift of God is eternal life through Jesus Christ our Lord.
Romans 5:8
But God commendeth his love toward us, in that, while we were yet sinners, Christ died for us.
Romans 10:13
For whosoever shall call upon the name of the Lord shall be saved.
Romans 10:9,10
That if thou shalt confess with thy mouth the Lord Jesus, and shalt believe in thine heart that God hath
raised him from the dead, thou shalt be saved. For with the heart man believeth unto righteousness; and with the mouth confession is made unto salvation.
Revelation 3:20
Behold, I stand at the door, and knock: if any man hear my voice, and open the door, I will come in to him, and will sup with him, and he with me.
"The Truth is the the Truth, whether you believe it or not."
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2002 BMW Z3 Questions
Get answers to questions about your 2002 BMW Z3 at RepairPal. Find solutions, diagnose problems and get back on the road.Refine by vehicle
All of a sudden my clutch started to not preform properly. Now I have about 2" s at the very end of releasing it that seems to be connecting
Every time I wash the car, or, if it rains?
Today fan belt broke at highway speed. Before I realized it resevoir blew apart. Motor overheated. I am worried it damaged heads. No idea the cost but love the car. Just want to get it repaired without getting robbed.At shop now but I will not not get the outcome till Tuesday. Shop is Ken Baker. Any alternative ideas out there in case Ken wants too much $$.
steering wheel sets @about 11oclock when going straight off center. old tires showed no unusal wear pattern- will alignment get wheel back to center without screwing up what is a very good ride?
both banks running lean
ac unit blows cold but discharges air from window vent, defrost vent or floor vent not from ac registers. No matter of the setting position of directional control, it always discharges from the defrost register. anyone know what the problem is?