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Related terms for "waste odour control ":
odour control companies
, municipal waste odour control companies
, liquid waste odour control companies
, animal waste odour control companies
, solid waste odour control companies
CTP (Chemisch Thermische Prozesstechnik GmbH) is one of the world`s leading companies in air pollution control for industrial applications. CTP was founded in 1985 and since then, its engineers, chemists and researchers have been developing individual technologies to serve customers worldwide, covering all industrial sectors. At CTP, we adhere to high quality standards ...
based in Graz, AUSTRIA.
We are an international, privately held New Zealand company, that over the last 16 years have designed and developed a complete range of odour neutralisers for industrial use, with a range of dispensing equipment for both high and low water pressure atomisation. All systems are designed to give the maximum possible atomisation with the smallest droplet size.
based in Howick, NEW ZEALAND.
Odour Services International Ltd is an independent service provider specialising in the field of odour control for both the water industry and industrial applications. Formed in 2004 we offer more than 100 combined years of expertise in the water industry with more than 40 combined years specialising in odour control. As a truly independent company we are able to advise ...
based in Cannock, UNITED KINGDOM.
Odour Control Systems (Aust) Pty Ltd was established in 1988. The company is involved in odour control technologies for wastewater, commercial and industrial applications. We can offer a complete odour control service including investigation and monitoring, assessment of remediation options, design, manufacture, installation, operation and maintenance of odour control ...
based in Islington, AUSTRALIA.
Environmental Odour Consulting (E.O.C.) is an environmental consulting firm specializing in odour assessment, including source odour testing, ambient odour assessments and material odour testing for potential odour releases. Our firm provides the highest quality expertise with over 23 years of experience in odour related issues, odour assessments at waste water treatment ...
based in Oakville, ONTARIO (CANADA).
ERG (Air Pollution Control) Ltd is a leading supplier of air pollution control systems with a successful 30+ year history. We provide turn-key systems to give the best technical solution for the lowest capital and running costs. We have installed over 600 systems globally. To help you comply with emission regulations, we can draw on an unrivalled range of solutions. ...
based in Horsham, UNITED KINGDOM.
Odour Monitoring Ireland provide a tailored odour and air quality service to both the private and public sector. This service incorporates essential odour and air quality measurement, odour and air quality dispersion modelling and air pollution control project management. Our mission is to provide clients across Ireland and Europe with key odour and air quality ...
based in Trim, IRELAND.
Odour and Dust Solutions is a new company in the odour control and dust suppression market. We have over 15 years experience in this field and use tried and tested methods to achieve first class results.
based in Stewarton, UNITED KINGDOM.
Bioconservacion provides air purification systems and odour control filters. We manufacture and service Gas Phase Filtration systems to eliminate H2S and other gases from air flows. We have a unique Laboratory in europe capable of providing solutions to any Air Filtration need. Our filter system and Filter Media are used for Odour Control, Corrosion Control, Biogas H2S ...
based in Barcelona, SPAIN.
Aerox has over 30 years experience in odour abatement. Founded in 1974, we specialised in the development and production of dust filters and air scrubbers. By then we were called Jongerius Aerob. Today, we focus solely on our in-house developed Aerox-Injector, based on non-thermal plasma technology. We have an extensive agent and distributor network all around the globe.
based in Vleuten, NETHERLANDS.
Ecodor is the market leader in odour control, organic odour eliminators, and odour control product application. Through a very fine spray of organic odour control products, Ecodor eliminates odours quickly and effectively in a natural and responsible manner. Our odour control and removal technology is capable of controlling odour problems through the use of ...
based in Vlaardingen, NETHERLANDS.
Clearwater, established since 1978, has an established reputation in the design and manufacture of waste water treatment systems. The range includes sewage treatment plants, pumping stations, septic tanks, cesspools and silage tanks. Over twenty five years experience in manufacturing sewage treatment systems. National Distribution via specialist Building and Civil ...
based in Whiteley, Fareham, Hants, UNITED KINGDOM.
Established in 1980 with over 30 years of experience in the Sewage and Waste Water industry. A family run business based in the South East of England offering a quality service, specialising in the supply, installation and maintenance of Packaged sewage treatment plants and pumping stations. Wendage Pollution Control Ltd's comprehensive range of services can be tailored ...
based in Liphook, UNITED KINGDOM.
Pollution Control is one of the UK`s leading manufacturers of high performance treatment systems for domestic, industrial and agricultural waste - providing cost-effective solutions for the management, treatment and safe disposal of slurries and effluents. The Hex-air range, with its fine bubble diffuser, ranks among the most advanced, energy-efficient aeration and ...
based in Preston, UNITED KINGDOM.
AWS Clinical Wastewere the first to replace incinerators in australia with waste sterilisers at seaports starting at gladstone port in 1992 .Aws were the first in australia to set up and operate a treatment facility to steam sterilise hospital waste in 1995 at yatala .Aws were the first to install a clinical waste steriliser in a hospital powered by cogeneration waste ...
based in Cleveland, AUSTRALIA.
Musol are specialists in innovative and effective odour control techniques for both municipal and industrial waste water treatment. Our unique product chemistry allows odours to be managed throughout the treatment process from septicity control in the sewer to elimination of toxic odours in sludge systems. The technology also allows treatment during the storage and ...
based in Normanton, UNITED KINGDOM.
Using the experience gained by the principal shareholder of Sentinel in the businesses off Waste Management & Handling, Recycling, Material Handling Equipment Design and involvement in various forms of government committees relevant to Waste Management, a process of utilizing the MSW streams available, after all forms of recycling, to manufacture a fuel in the form of a ...
based in Strathroy, ONTARIO (CANADA).
Eco Guardians Pty Ltd specialises in economically advantageous, sustainable solutions:Removal of grease, oil and solid waste from wastewater.Prevention of organic waste dumping in landfill.Reductions in Greenhouse Gas emissions.Conversion of food waste into a soil amendment or fuel.Elimination of foul odours and vermin infestation from drains.Management of odours from ...
based in Kilda, AUSTRALIA.
ProMinent Fluid Controls, Inc. - Experts in Chemical Feed and Water Treatment. We offer the highest quality metering pumps, instrumentation for monitoring, measurement, and control, dry and liquid polymer activation systems and complete engineered systems for our customers. Our successes include applications in Potable Water and Wastewater Treatment, Food & Beverage, Oil ...
based in Pittsburgh, PENNSYLVANIA (USA).
Established in 1991, ACM is a recycling-led waste management company offering a progressive alternative to traditional waste management services. We see the untapped value in waste and help clients not only reduce the cost of their waste, but harness the profit in it too.
based in Waltham Abbey, UNITED KINGDOM.
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A shake-up in the organization of one of the ventures vying to build Louis Armstrong International Airport's new terminal has bumped one of the state's largest minority-owned engineering firms up to a full partner in the project, while dropping a firm that had been a source of controversy.
When the team that had been organized as Parsons Odebrecht submits a proposal for the $546.5 million terminal next month, it will do so as NOLA Airport Builders, a new joint venture that now includes a seat for Royal Engineers and Consultants at the head of the table and leaves out Woodward Design+Build.
That reorganization seems aimed at shoring up the company's weak points even as it doubles down on the themes that received a positive reception the first time it faced off against Hunt Gibbs Boh Metro, a competing joint venture that includes several local firms.
"We're assembled a best-in-class team," said Dwayne Bernal, president of Royal Engineers.
NOLA Airport Builders and Hunt Boh Gibbs Metro are now drafting their second proposals to build the new terminal after the New Orleans Aviation Board decided to restart the bidding process last month.
That decision came after an evaluation committee first gave the two teams identical scores before later recommending the venture then known as Parsons Odebrecht. That led to a protest by Hunt Gibbs Boh Metro, which argued it should have won in the first evaluation round.
The Aviation Board decided to restart the process at that point, with officials saying they did not want there to be a perception of impropriety — or the possibility of a lawsuit — as the project moved forward.
An evaluation committee will rate the new proposals in early August before forwarding a recommendation to the Aviation Board, which will make the formal selection.
Both teams were expected to alter their proposals after the Aviation Board decided to scrap the initial round. Hunt Gibbs Boh Metro has not yet discussed any details of its second proposal or announced any changes to its team.
Making Royal Engineers, which is based in New Orleans, a full partner in a joint venture whose other members are based in California and Brazil could potentially blunt some of the arguments made by its competition.
Hunt Gibbs Boh Metro has stressed that three-quarters of the partners in its joint venture are local firms and that one, Metro Services Group, is a New Orleans-based, minority-owned business. Hunt Construction is based in Indianapolis, while Gibbs Construction and Boh Bros. Construction are prominent local contractors.
At the same time, removing Woodward, which is based in New Orleans, will remove a potential source of controversy. Bernal said the company's decision to pull out of the joint venture was the result of issues not directly related to the project but which could have caused "a distraction."
While not a full partner in the joint venture, Woodward was one of the most prominent firms associated with the Parsons Odebrecht bid, and its president and chief executive officer, Paul Flower, served as one of the main sources of information on that proposal for both the media and the evaluation panel.
But as the Aviation Board considered the competing bids, activists pointed to a 2010 lawsuit that alleged racial discrimination on a job site overseen by the company. Flower denied those allegations.
Woodward's presence on the team also presented a potential conflict of interest for Gary Smith Sr., a member of the Aviation Board. Smith is an investor in Sabiston Consultants, a governmental relations firm that works with Woodward. That business relationship appears to violate state ethics laws that prohibit public servants from receiving income from firms that do business with, or are bidding on contracts from, their agencies.
Smith and airport officials declined to comment on Woodward's status Monday, citing the ongoing selection process.
Bernal did not go into details Monday about the joint venture's second proposal, which is due later this month. However, he stressed that Parsons Corp. and Odebrecht have a 13-year history of working on similar projects, including new terminals at Miami International Airport.
That history won the group high marks in the first round, as did the fact that its leadership had experience dealing with the specific type of contract, known as a "construction manager at-risk," called for on the Armstrong Airport project. That type of contract puts additional responsibilities on the company managing the project and requires that it cover any cost overruns.
During the first round, Parsons Odebrecht officials noted the proposed project manager for Hunt Gibbs Boh Metro had never overseen that type of project.
Bernal also stressed the NOLA Airport Builders venture's $2 billion bonding capacity, which also was well-received by the evaluation committee.
The participating companies' experience with similar projects would allow the joint venture to work more effectively, particularly in the pre-construction phases that are most important for determining whether the job will come in on time and on budget, Bernal said.
Mayor Mitch Landrieu wants the terminal completed in time for the city's tricentennial in 2018.
Follow Jeff Adelson on Twitter, @jadelson.

subset: commoncrawl


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500 Internal Server Error when viewing Bad Behavior Log
Hi everyone.
I run two WP sites: my personal site at ElliottB.net, and a radio station at http://ROFLRadio.com, both of which using the Bad Behavior plugin. However, I'm having a problem.
The plugin is active for both sites. On the ROFL site I can view the Log by selecting Tools/Bad Behavior, which works fine. However, when attempting to perform the exact same action on ElliottB.net, after around 20 seconds, I get a 500 Internal Server Error.
Since both sites are hosted on the same server, I can't see how that could be the problem. That said, both sites take around 20/30 seconds to display anything after clicking on the BB icon in the Dashboard.
Anyone have any ideas as to why this error may be appearing?
Both installations are using WP 3.1.1.
- The topic '500 Internal Server Error when viewing Bad Behavior Log' is closed to new replies.


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By Dick Vitale, Special for USA TODAY
Yes, my friends, the Supreme Court of hoopology has finally ruled.
The brackets have been filled, and to me that is the official signal that March Madness is running wild.
Chairman Tom O'Connor and his dedicated colleagues had all the résumés of the bubble candidates. And let me tell you, there are more bubbles this year than ever in my 29-year tenure at ESPN.
They have dissected home and away games, schedules and the finish of everyone in Bubble City. Now, trust me, they will, like all of their predecessors, be bashed today on the campuses of Virginia Tech, Illinois State, Arizona State, Virginia Commonwealth and Ohio State.
Every year there are several schools that become official residents of Heartbreak Hotel, and those are them.
Let's be real. In fairness there will never, ever be a situation when there aren't some teams that don't feel their hearts have been broken.
But now let's get to the big question.
Who has the firepower to carry them to six wins and gain them the status of being the crème de la crème of college basketball?
There are quite a few who can make it to the Sweet 16, but there are only a handful who can win it all.
But all hoop enthusiasts will agree that even the solid gold contenders have, in the words of my great friend, the late Al McGuire, an Achilles' heel.
North Carolina fans have to be concerned that their Tar Heels can give a top defensive effort for 40 minutes. You can bet Hall of Famer Roy Williams will be using all his skills to inspire his team to be tenacious on every possession.
Don't tell me Memphis coach John Calipari isn't worried about free throw shooting. You get the picture. All the heavyweights possess flaws.
Those top teams have set a different standard in the big dance. For North Carolina, UCLA, Memphis, Kansas, Duke, Georgetown, etc., only one goal counts.
For hoop hysteria to come to those campuses, the only outcome has to be the gold trophy.
For schools such as Davidson, Butler, Drake and Winthrop, their players will be hearing from their coaches about George Mason's dramatic journey to the Final Four in 2006.
My Final Four: North Carolina (East), Georgetown (Midwest), Texas (South), UCLA (West).
My sleepers: Butler (East), Davidson (Midwest), Michigan State (South) and Western Kentucky (West).
OK, OK, I've procrastinated long enough. Here is my choice of who will be the toast of the basketball world.
My feeling is that the most mentally tough and hardest-playing star, Tyler Hansbrough, will shine and carry the Tar Heels to their fifth national title.
Let me tell you, North Carolina will enter the tournament with a chip on its shoulder after its performance in the Elite Eight last year against Georgetown.
I think Ty Lawson, Wayne Ellington and Danny Green plus Hansbrough have had one major goal all year, and that, my friends, is to win the national title.
My feeling is that they will be jumping for joy on Franklin Street as the fans celebrate the Tar Heels as 2008 national champions.
Comfort of home carries Tar Heels
•Take a look where North Carolina is starting the tournament. The last three titles won by the Tar Heels started locally. In 1982, when Michael "The Magnificent" Jordan hit that final shot against Georgetown in New Orleans, the journey started in Charlotte before the Sweet 16 and Elite 8 in Raleigh. In 1993, the two rounds were in Winston Salem before East Rutherford and New Orleans. And then in 2005 the run to the title began in Charlotte before Syracuse and St. Louis. UNC is 21-1 in tournament games playing in the state. The 2008 faithful have to be hoping for déjà vu.
•If Tennessee, which won its first outright Southeastern Conference men's hoop title in 41 years, can go on and win the ultimate prize, it will give the SEC three consecutive national titles. Florida is the two-time defending champion. The last conference to do that was the Atlantic Coast, from 1991 to 1993 when Duke won back-to-back followed by North Carolina. And don't forget that LSU was the national football champ.
•If history means anything, only 12 teams have a shot to win the title. In the last decade, no team with a No. 4 seed or lower has won the title. The last team to do it was Lute Olson's Arizona Wildcats in 1997, when they stunned three No. 1 seeds — Kansas, North Carolina and Kentucky — to win the big prize.
•Anybody looking for a Rip Van Winkle, a sleeper, out there should consider Brigham Young out of the Mountain West. The Cougars were so impressive vs. North Carolina this season. They can flat out play. And 6-11 Trent Plaisted is the best interior player whom most people are unaware of. BYU has not won a tournament game in 15 years. That streak could end.
•Hey, what a great job by Pittsburgh coach Jamie Dixon. Four days, four pressure games and he beats Cincinnati, Louisville, Marquette and Georgetown. Talk about having Uncle Mo on your side. Pittsburgh is going to be tough, baby.
•North Carolina's Roy Williams and Louisville's Rick Pitino have a great opportunity to join the Who's Who of college basketball. Both have an opportunity to make their sixth trip to the Final Four. That would put them in rare company: John Wooden (12 Final Fours), Dean Smith (11), Mike Krzyzewski (10), Denny Crum (6) and Adolph Rupp (6).
•Everybody talks about expanding the tournament. Well, they have; it's called the conference tournaments. As Georgia proved Sunday, it is possible for anyone to get into the Big Dance. The Bulldogs beat Mississippi, Kentucky, Mississippi State and Arkansas to win the SEC tournament. They were 4-12 in the SEC and 17-16 overall, but they did it with guts and heart.
•One of the great stories of his season has been the performance of Drake. The Bulldogs have not been in the tournament since 1991. That performance makes Keno Davis, son of coaching great Tom Davis, my choice for coach of the year. His team was projected ninth in the preseason of the Missouri Valley Conference, and it won the regular-season and tournament titles, finishing 28-4. Now the question is do Adam Emmenecker and Josh Young have enough firepower to lead the Bulldogs to the Sweet 16?
•Is there any doubt of the impact that this year's Diaper Dandies are having? These guys are certainly living up to their early reps. My six-pack of freshmen include Michael Beasley, Kansas State; Kevin Love, UCLA; Derrick Rose, Memphis; Eric Gordon, Indiana; Kyle Singler, Duke and O.J. Mayo, Southern California. They have all been major forces since the moment they laced up the sneakers and are vital to their teams' run for San Antonio. Also keep a close eye on Robbie Hummel of Purdue, because coach Matt Painter has another dandy in this scrappy performer.
•Is this the year the Southern Conference has a breakthrough in the first round of the tournament in more than a decade? In 1997, the College of Charleston beat Maryland. Trust me, Bob McKillop and his Wildcats are a legitimate threat to put a "W" on the board. Jason Richards and Stephen Curry can match up with almost any perimeter tandem in the nation. They played North Carolina, UCLA and Duke in tough games. They didn't win them, but that experience could be essential in letting them know not to be intimidated.
Dick Vitale writes regularly for USA TODAY during the college hoops season. He also writes for ESPN.com.
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H4 was created with a focus to offer better more flexible and individual Design and Build solutions than what Project Builders and the Architectural industry is offering.
With H4 Design approach, unique building system you can now have a highly efficient and healthy home that represents great value, less operational costs and help our environment.
• Expert team of Award Winning Designers /Project Managers/Licensed builders
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• H4 Integrated design and building teams ensures great quality cost effective results
Our holistic approach to design + smarter construction technology ensures that each project that our team creates regardless of size, slope, style or budget, needs to comply with our H4 principles H4 = SAFER + SAVES ENERGY + HEALTHIER + SUSTAINABLE
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small lot home designs, sloping site home designs, acreage home design, energy efficient home designs, knockdown and rebuild, Hampton style homes , corner block house designs, split level home designs, three level home designs, contemporary house plans, open living home designs.


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Eurasian Jay by rat-or-ratWatch
©2013-2017 rat-or-rat
Eurasian Jay (Garrulus glandarius)
Beautiful shot! What a striking subspecies - I didn't even know there were subspecies until I saw this picture and *namu-the-orca's comment
I just really love this subspecies of the Eurasian jay - so pretty! I was about to ask if it was taken somewhere near Israel because of that, but the comments below already prove it right
Where did you take this photo?
Splendid photo !


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Construction Notice
The elevator in the Whitehead Campus Center will be inoperable from Monday, June 5 until Friday, August 18. More Details »
Haverford College is ranked No. 5 on The Princeton Review's "Colleges That Pay You Back: Best Financial Aid" List
With a $26 million annual aid budget, we meet the full demonstrated financial need of all admitted students – including international students, undocumented students, transfers, and students admitted from the waiting list.
The Haverblog
A running account of life on Haverford's campus.
Latest Post:


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1800 John Adams declares war on France. With Hamilton's support he carries New York State and is re-elected president.
1803 When France regains Louisiana, Hamilton invades with a (for the time) large American army, takes New Orleans, claims the Louisiana Territory for the US.
1804 Hamilton the Hero of New Orleans is elected president.
1808 Hamilton is re-elected.
1812 Hamilton's picked candidate Charles Pinckney is elected president.
1814 -1815 John Quincy Adams performs brilliantly as US envoy at the Congress of Vienna. The >U.S. emerges as the acknowledged "protector" of the Latin American states freed from Spain and also of Haiti freed from France.
1816 Pinckney is re-elected and presides over an "Era of Good Feelings" with Adams as his Secretary of State.
1820 John Q. Adams in elected president. A combination of hard times (the equivalent of the panic of 1819 in OTL) and Adams' acerbic personality begins to weaken the Federalists, who tend to divide on regional lines.
1824 John Q. Adams is re-elected president. The regional divisions are sharpened.
1828 Bitterly disputed election between Daniel Webster (backed by Adams), John C. Calhoun (backed by PInckney) and Henry Clay. Break-up of the dominant Federalist Party. Clay backs Webster in the House on an agreement to support the American System policy of high tariffs.
Election Results: States carried with electoral votes:
Electoral Votes:Total 264 Majority Needed to Elect: 133
Webster: Maine 9, New Hampshire 8 Vermont 7 Massachusetts 18, Rhode Island 4 Connecticut 8, New York 36, New Jersey 8 Total 98
Calhoun: Maryland 11, Delaware 3, Virginia 24, North Carolina 15, South Carolina 11, Georgia 9, Mississippi 5. Alabama 3, Louisiana 5 Total 86
Clay: Tennessee 11, Kentucky 14, Ohio 16, Indiana 5, Illinois 3, Missouri 3, Pennsylvania 28 Total 80
House of Representative Votes (one vote per state) Total 24 states Needed to Elect 13
First Round: Webster 8 states, Calhoun 9 states, Clay 7 states
Second Round: Webster (endorsed by Clay) 15 states, Calhoun 9 states. Webster is elected.


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The Egg Minder is a "smart" egg carton that notifies you via a "wink" message to your smartphone that you're running low on eggs. The carton also features small, LED readouts that point out the oldest egg of the bunch.
Yep. This is actually a thing. Just curious, what haven't we put a man on Mars yet? Oh, that's right, it's because we've been developing egg-monitoring technology for die-hard omelette fans. Yeah, that makes perfect sense.
Product Page: ($69.99)


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Nothin' but Nature
A "Found Round & About" series
by Tisha Clinkenbeard
This book is available to buy on Amazon
About the Book
Capturing the view of the untouched nature - whether it be the early morning sun over the lake, the multi-colored beauty of the Alaskan glaciers, or the fresh snow on the Texas landscape. All photos are Nothin' but Nature!
Author website
See More
About the Creator
Tisha Clinkenbeard
Powderly, TX, USA
Enjoy nature and the simple life with family and friends. Want to share my photos and adventures. Inspired by my husband!
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Stores »
This is a sweet top. Sexy, yet not too revealing. It would be a great item for cosplay!
The back of this shirt is so cute. Its a simple black tank top in the front but has a lace criss cross. It is so cute.
We are a community of shoppers sharing our best finds from across the web.
© 2017 ThisNext, Inc. ThisNext is a member of BUZZMEDIA Entertainment, a division of BUZZMEDIA.


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Имя материала: Лексикология английского языка
Автор: Антрушина Галина Борисовна
Chapter 11 synonyms (continued). euphemisms. antonyms
The Dominant Synonym
The attentive reader will have noticed that in the previous chapter much use was made of the numerous synonyms of the verb to look, and yet, the verb to look itself was never mentioned. That doesn't seem fair because it is, certainly, a verb which possesses the highest frequency of use compared with its synonyms, and so plays an important role in communication. Its role and position in relation to its synonyms is also of some importance as it presents a kind of centre of the group of synonyms, as it were, holding it together.
Its semantic structure is quite simple: it consists only of denotative component and it has no connotations.
All (or, at least, most) synonymic groups have a "central" word of this kind whose meaning is equal to the denotation common to all the synonymic group. This word is called the dominant synonym.
Here are examples of other dominant synonyms with their groups:
To surprise — to astonish — to amaze — to astound.
To shout — to yell — to bellow — to roar. To shine — to flash — to blaze — to gleam — to glisten — to sparkle — to glitter — to shimmer — to glimmer.
To tremble — to shiver — to shudder — to shake.
To make — to produce — to create — to fabricate — to manufacture.
Angry — furious — enraged.
Fear — terror — horror.
The dominant synonym expresses the notion common to all synonyms of the group in the most general way, without contributing any additional information as to the manner, intensity, duration or any attending feature of the referent. So, any dominant synonym is a typical basic-vocabulary word (see Ch. 2). Its meaning, which is broad and generalized, more or less "covers" the meanings of the rest of the synonyms, so that it may be substituted for any of them. It seems that here, at last, the idea of interchangeability of synonyms comes into its own. And yet, each such substitution would mean an irreparable loss of the additional information supplied by connotative components of each synonym. So, using to look instead of to glare, to stare, to peep, to peer we preserve the general sense of the utterance but lose a great deal in precision, expressiveness and colour.
Summing up what has been said, the following characteristic features of the dominant synonym can be underlined:
I. High frequency of usage.
II. Broad combinability, i. e. ability to be used in combinations with various classes of words.
III. Broad general meaning.
IV. Lack of connotations. (This goes for stylistic connotations as well, so that neutrality as to style is also a typical feature of the dominant synonym.)
There are words in every language which people instinctively avoid because they are considered indecent, indelicate, rude, too direct or impolite. As the "offensive" referents, for which these words stand, must still be alluded to, they are often described in a round-about way, by using substitutes called euphemisms. This device is dictated by social conventions which are sometimes apt to be over-sensitive, see "indecency" where there is none and seek refinement in absurd avoidances and pretentiousness.
The word lavatory has, naturally, produced many euphemisms. Here are some of them: powder room, washroom, restroom, retiring room, (public) comfort station, ladies' (room), gentlemen's (room), water-closet, w. c. ([dabljH`sJ]), public conveniences and even Windsor castle (which is a comical phrase for "deciphering" w.c.).
Pregnancy is another topic for "delicate" references. Here are some of the euphemisms used as substitutes for the adjective pregnant: in an interesting condition, in a delicate condition, in the family way, with a baby coming, (big) with child, expecting.
The apparently innocent word trousers, not so long ago, had a great number of euphemistic equivalents, . some of them quite funny: unmentionables, inexpressibles, indescribables, unwhisperables, you-mustn't-mention 'ems, sit-upons. Nowadays, however, nobody seems to regard this word as "indecent" any more, and so its . euphemistic substitutes are no longer in use. y A landlady who refers to her lodgers as paying t guests is also using a euphemism, aiming at half-concealing the embarrassing fact that she lets rooms.
The love of affectation, which displays itself in the t excessive use of euphemisms, has never been a sign of a good taste or genuine refinement. Quite the opposite. I Fiction writers have often ridiculed pretentious people Ц for their weak attempts to express themselves in a delicate and refined way.
"... Mrs. Sunbury never went to bed, she retired, but Mr. Sunbury who was not quite so refined as his wife always said: "Me for Bedford" ..."
(From The Kite by W. S. Maugham)
To retire in this ironical passage is a euphemistic substitute for to go to bed.
Another lady, in Rain by the same author, easily surpasses Mrs. Sunbury in the delicacy of her speech. She says that there are so many mosquitoes on the island where the story is set that at the Governor's parties "all the ladies are given a pillow-slip to put their — their lower extremities in."
The speaker considers the word legs to be "indelicate" and substitutes for it its formal synonym lower extremities (cf. with the R. нижние конечности). The substitution makes her speech pretentious and ridiculous.
Eating is also regarded as unrefined by some minds. Hence such substitutes as to partake of food (of refreshment), to refresh oneself, to break bread.
There are words which are easy targets for euphemistic substitution. These include words associated with drunkenness, which are very numerous.
The adjective drunk, for instance, has a great number of such substitutes, some of them "delicate", but most comical. E. g. intoxicated (form.), under the influence (form.), tipsy, mellow, fresh, high, merry, flustered, overcome, full (coil.), drunk as a lord (coil.), drunk as an owl (coil.), boiled (sl.), fried (sl.), tanked (sl.), tight (sl.), stiff (sl.), pickled (sl.), soaked (sl.), three sheets to the wind (sl.), high as a kite (sl.), half-seas-over (sl.), etc.
The following brief quotation from P. G. Wodehouse gives two more examples of words belonging to the same group:
"Motty was under the surface. Completely sozzled."
(From Right-Ho. Jeeves by P. G. Wodehouse)
In the following extracts from P. G. Wodehouse we find slang substitutes for two other "unpleasant" words: prison and to imprison.
"Oh, no, he isn't ill," I said, "and as regards accidents, it depends on what you call an accident. He's in chokey."
"In what?"
"In prison."
"... And now Mr. Sipperley is in the jug... He couldn't come himself, because he was jugged for biffing a cop on Boat-Race Night."
Euphemisms may, of course, be used due to genuine concern not to hurt someone's feelings. For instance, a liar can be described as a person who does not always strictly tell the truth and a stupid man can be said to be not exactly brilliant.
All the euphemisms that have been described so far are used to avoid the so-called social taboos. Their use, as has already been said, is inspired by social convention.
Superstitious taboos gave rise to the use of other type of euphemisms. The reluctance to call things by their proper names is also typical of this type of euphemisms, but this time it is based on a deeply-rooted subconscious fear.
Superstitious taboos have their roots in the distant past of mankind when people believed that there was a supernatural link between a name and the object or creature it represented. Therefore, all the words denoting evil spirits, dangerous animals, or the powers of nature were taboo. If uttered, it was believed that unspeakable disasters would result not only for the speaker but also for those near him. That is why all creatures, objects and phenomena threatening danger were referred to in a round-about descriptive way. So, a dangerous animal might be described as the one-lurking-in-the-wood and a mortal disease as the black death. Euphemisms are probably the oldest type of synonyms, for it is reasonable to assume that superstitions which caused real fear called for the creation of euphemisms long before the need to describe things in their various aspects or subtle shades caused the appearance of other synonyms.
The Christian religion also made certain words taboo. The proverb Speak of the devil and he will appear must have been used and taken quite literally when it was first used, and the fear of calling the devil by name was certainly inherited from ancient superstitious beliefs. So, the word devil became taboo, and a number of euphemisms were substitutes for it: the Prince of Darkness, the black one, the evil one, dickens (coil.), deuce (coil.), (Old) Nick (coil.).
The word God, due to other considerations, also had a great number of substitutes which can still be traced in such phrases as Good Lord/. By Heavens!, Good Heavens!, (My) goodness!, (My) goodness gracious!, Gracious me!
Even in our modern emancipated times, old superstitious fears still lurk behind words associated with death and fatal diseases. People are not superstitious nowadays and yet they are surprisingly reluctant to use the verb to die which has a long chain of both solemn and humorous substitutes. E. g. to pass away, to be taken, to breathe one's last, to depart this life, to close one's eyes, to yield (give) up the ghost, to go the way of all flesh, to go West (sl.), to kick off (sl.), to check out (sl.), to kick the bucket (sl.), to take a ride (sl.), to hop the twig (sl.), to join the majority (sl.).
The slang substitutes seem to lack any proper respect, but the joke is a sort of cover for the same old fear: speak of death and who knows what may happen.
Mental diseases also cause the frequent use of euphemisms.
A mad person may be described as insane, mentally unstable, unbalanced, unhinged, not (quite) right (coil.), not all there (coil.), off one's head (coil.), off one's rocker (coil.), wrong in the upper storey (coil.), having bats in one's belfry (coil.), crazy as a bedbug (coil.), cuckoo (sl.), nutty (sl.), off one's nut (sl.), loony (sl.), a mental case, a mental defective, etc.
A clinic for such patients can also be discreetly referred to as, for instance, an asylum, sanitarium, sanatorium, (mental) institution, and, less discreetly, as a nut house (sl.), booby hatch (sl.), loony bin (sl.), etc.
In the story by Evelyn Waugh "Mr. Loveday's Little Outing" a clinic of this kind, treating only very rich patients, is described as large private grounds suitable for the charge of nervous or difficult cases. This is certainly the peak of euphemistic "delicacy".
The great number of humorous substitutes found in such groups of words prove particularly tempting for writers who use them for comical purposes. The following extracts from a children's book by R. Dahl are, probably, not in the best of taste, but they demonstrate the range of colloquial and slang substitutes for the word mad.
"He's gone off his rocker!" shouted one of the fathers, aghast, and the other parents joined in the chorus of frightened shouting.
"He's crazy!" they shouted.
"He's balmy!"
"He's nutty!"
"He's screwy!"
"He's batty!"
"He's dippy!"
"He's dotty!"
"He's daffy!"
"He's goofy!"
"He's beany!"
"He's buggy!"
"He's wacky!"
"He's loony!"
"No, he is not!" said Grandpa Joe.
(From Charlie and the Chocolate Factory by R. Dahl)
... "What did I tell you!" — cried Grandma Georgina. "He's round the twist! He's bogged as a beetle! He's dotty as a dingbat! He's got rats in the roof!..."
* * *
All the above examples show that euphemisms are substitutes for their synonyms. Their use and very existence are caused either by social conventions or by certain psychological factors. Most of them have stylistic connotations in their semantic structures. One can also assume that there is a special euphemistic connotation that can be singled out in the semantic structure of each such word. Let us point out, too, that euphemistic connotations in formal euphemisms are different in "flavour" from those in slang euphemistic substitutes. In the first case they are solemn and delicately evasive, and in the second rough and somewhat cynical, reflecting an attempt to laugh off an unpleasant fact.
We use the term antonyms to indicate words of the same category of parts of speech which have contrasting meanings, such as hot — cold, light —- dark, happiness — sorrow, to accept — to reject, up — down.
If synonyms form whole, often numerous, groups, antonyms are usually believed to appear in pairs. Yet, this is not quite true in reality. For instance, the adjective cold may be said to have warm for its second antonym, and sorrow may be very well contrasted with gaiety.
On the other hand, a polysemantic word may have an antonym (or several antonyms) for each of its meanings. So, the adjective dull has the antonyms interesting, amusing, entertaining for its meaning of "deficient in interest", clever, bright, capable for its meaning of "deficient in intellect", and active for the meaning of "deficient in activity", etc.
Antonymy is not evenly distributed among the categories of parts of speech. Most antonyms are adjectives which is only natural because qualitative characteristics are easily compared and contrasted: high — low, wide — narrow, strong — weak, old — young, friendly — hostile.
Verbs take second place, so far as antonymy is concerned. Yet, verbal pairs of antonyms are fewer in number. Here are some of them: to lose — to find, to live — to die, to open — to close, to weep — to laugh.
Nouns are not rich in antonyms, but even so some examples can be given: friend — enemy, joy — grief, good — evil, heaven — earth, love — hatred.
Antonymic adverbs can be subdivided into two groups: a) adverbs derived from adjectives: warmly — coldly, merrily -— sadly, loudly — softly, b) adverbs proper: now — then, here — there, ever — never, up — down, in — out.
* * *
Not so many years ago antonymy was not universally accepted as a linguistic problem, and the opposition within antonymic pairs was regarded as purely logical and finding no reflection in the semantic structures of these words. The contrast between heat and cold or big and small, said most scholars, is the contrast of things opposed by their very nature.
In the previous chapter dealing with synonymy we saw that both the identity and differentiations in words called synonyms can be said to be encoded within their semantic structures. Can the same be said about antonyms? Modern research in the field of antonymy gives a positive answer to this question. Nowadays most scholars agree that in the semantic structures of all words, which regularly occur in antonymic pairs, a special antonymic connotation can be singled out. We are so used to coming across hot and cold together, in the same contexts, that even when we find hot alone, we cannot help subconsciously registering it as not cold, that is, contrast it to its missing antonym. The word possesses its full meaning for us not only due to its direct associations but also because we subconsciously oppose it to its antonym, with which it is regularly used, in this case to hot. Therefore, it is reasonable to suggest that the semantic structure of hot can be said to include the antonymic connotation of "not cold", and the semantic structure of enemy the connotation of "not a friend".
It should be stressed once more that we are speaking only about those antonyms which are characterized by common occurrences, that is, which are regularly used in pairs. When two words frequently occur side by side in numerous contexts, subtle and complex associations between them are not at all unusual. These associations are naturally reflected in the words' semantic structures. Antonymic connotations are a special case of such "reflected associations".
* * *
Together with synonyms, antonyms represent the language's important expressive means. The following quotations show how authors use antonyms as a stylistic device of contrast.
How far that little candle throws his beams! So shines a good deed in a naughty1 world.
(From Merchant of Venice by W. Shakespeare. Act V, Sc. I)
... But then ray soul's imaginary sight
Presents thy shadow to my sightless view,
Which like a jewel hung in ghastly night,
Makes black night beauteous and her old face new.
(From Sonnet XXVII by W. Shakespeare)
Welcome joy, and welcome sorrow,
Lethe's weed and Hermes' feather,
Come to-day, and come to-morrow,
I do love you both together!
I love to mark sad faces in fair weather;
And hear a merry laughter amid the thunder;
Fair and foul I love together.
(From A Song of Opposites by J. Keats)
... The writer should seek his reward in the pleasure of his work and in release from the burden of his thought; and indifferent to aught else, care nothing for praise or censure, failure or success.
(From The Moon and Sixpence by W. S. Maugham)
They [the Victorians] were busy erecting, of course; and we have been busy demolishing for so long that now erection seems as ephemeral an activity as bubble-blowing.
(From The French Lieutenant's Woman by J. Fowles)2
I. Consider your answers to the following.
1. Which word in a synonymic group is considered to be the dominant synonym? What are its characteristic features?
2. Can the dominant synonym be substituted for certain other members of a group of synonyms? Is the criterion of interchangeability applicable in this case?
3. Which words are called euphemisms? What are their two main types? What function do they perform in speech? What is the effect of overusing' euphemisms in speech?
4. Show that euphemisms may be regarded as a subtype of synonyms. Which type of connotation is characteristic for them?
5. Which words do we usually classify as antonyms? Give your own examples of such words.
6. To which parts of speech do most antonyms belong? How do you account for this?
7. Antonyms characterized by common occurrences may be said to possess certain "reflected associations". Explain what is meant by this phrase.
8. Explain why antonyms can be regarded as an important group of the language's expressive means. Illustrate your answer with your own examples.
II. Find the dominant synonym in the following groups of synonyms. Explain your choice.
1. to glimmer — to glisten — to blaze — to shine — to sparkle— to flash— to gleam. 2. to glare— to gaze — to peep — to look — to stare — to glance. 3. to astound — to surprise — to amaze — to puzzle — to astonish. 4. strange — quaint — odd — queer. 5. to saunter — to stroll — to wander — to walk — to roam. 6. scent — perfume — smell — odour — aroma. 7. to brood — to reflect — to meditate — to think. 8. to fabricate — to manufacture — to produce — to create — to make. 9. furious — enraged — angry. 10. to sob — to weep — to cry.
III. The following sentences and jokes contain members of groups of synonyms. Provide as many synonyms as you can for each, explaining the difference between them; single out their dominant synonyms giving reasons for your choice.
1. "Why is it. Bob," asked George of a very stout friend, "that you fat fellows are always good-natured?" "We have to be," answered Bob. "You see, we can't either fight or run."
2. A teacher was giving a lesson on the weather idiosyncrasies of March. "What is it," she asked, "that comes in like a lion and goes out like a lamb?" And little Julia, in the back row, replied'. "Father."
3. "Just why do you want a married man to work for you, rather, than a bachelor?" asked the curious chap. "Well," sighed the boss, "the married men don't get so upset if I yell at them."
4. A kind-hearted English Vicar one day observed an old woman laboriously pushing a perambulator up a steep hill. He volunteered his assistance and when they reached the top of the hill, said, in answer to her thanks: "Oh, it's nothing at all. I'm delighted to do it. But as a little reward, may I kiss the baby?" "Baby? Lord bless you, sir, it ain't no baby, it's the old man's beer."
5. "The cheek of that red cap! He glared at me as if I hadn't my pass." "And what did you do?" "I glared back as if I had."
6. Comic Dictionary: ADULT — a person who has stopped growing at both ends and started growing in the middle. ADVERTISING — makes you think you've longed all your life for something you never even heard of before. BORE — one who insists upon talking about himself when you want to talk about yourself. FAME — chiefly a matter of dying at the right moment. PHILOSOPHER — one who instead of crying over spilt milk consoles himself with the thought that it was over four-fifths water.
IV. Find the dominant synonyms for the following italicized words and prove that they can be used as substitutes. Are they interchangeable? What is lost if we make the substitution?
1. Never for a moment did he interrupt or glance at his watch. 2. The girl looked astonished at my ignorance. 3. Sometimes perhaps a tramp will wander there, seeking shelter from a sudden shower of rain. 4.1 am very different from that self who drove to Manderiey for the first time filled with an intense desire to please. 5. The stony vineyards shimmer in the sun. 6. The restaurant was filled now with people who chatted and laughed. 7. I've got a sister and an ancient grandmother. 8. A bowl of roses in a drawing-room had a depth of colour and scent they had not possessed in the open. 9. He saw our newcomers, arms wound round each other, literally staggering from the bus. 10. Chicken-pox may be a mild children's disease. 11. In a funny way she wanted to reach out for that friendliness as if she needed it. Which was odd. 12. It could be a dream world. So pretty, yet so sad.
V. Reread Ch. 11 and find the euphemistic substitutes for the following words: die, drunk, prison, mad, liar, devil, lavatory, god, eat, pregnant, stupid. Write them out into two columns: A. euphemistic substitutes for social taboos. B. euphemistic substitutes for superstitions taboos.
VI. Find the euphemisms in the following sentences and jokes. Name the words for which they serve as euphemistic substitutes.
1. Policeman (to intoxicated man who is trying to fit his key to a lamp-post): I'm afraid there's nobody home there tonight. Man: Mus' be. Mus' be. Theresh a light upstairsh. 2. "Johnny, where do you think God is this morning?" asked the Sunday-school teacher. "In our bathroom," was the reply. "What on earth makes you say that?" asked the amazed teacher. "Because just before I left I heard pa say, "My Lord! How long are you going to be in there?" 3. The doctor had an inveterate punster and wit among his patients. One day he was late in making his rounds, and explained to the incorrigible humourist that he had stopped to attend a man who had fallen down a well. With a groan of agony, the wit mustered up strength enough to murmur: "Did he kick the bucket, doctor?" 4. A girl was to visit her serviceman brother at a military hospital. While stopping at the desk of the officer of the day for directions to the patient's ward she asked: "Would you kindly tell me where the powder room is?" "Miss," the corpsman on duty replied with dignity, "this is a hospital, not an arsenal." 5.FirstStudent: Great Scott! I've forgotten who wrote Ivanhoe. Second Ditto: I'll tell you if you tell me who the dickens wrote The Tale of Two Cities. 6. So, for the love of Mike, come across to our table and help things along. 7. He was high and didn't know what he was saying. 8. "You never know with lunatics," said the young man chattily. "They don't always look balmy, you know." 9. "But what I mean was, it sounds more like a rather idiotic kind of hoax. Perhaps some convivial idiot who had had one over the eight." "Nine? Nine what?" "Nothing — just an expression. I meant a fellow who was tight." 10. "Funny old thing," said Lily Marbury indulgently. "Looks half batty to my mind." 11. "I think the fellow's half a loony. He needs some one to look after him."
VII. Find antonyms for the words given below.
Good, adj.; deep, adj.; narrow, adj., clever, adj.; young, adj.; to love, v.; to reject, v.; to give, u.; strong, adj.; to laugh, v.; joy, п.; evil, п.; up, adv., slowly, adj.; black, adj.; sad, adj.; to die, v.; to open, v.; clean, adj.; darkness, п.; big, adj.
VIII. Find antonyms in the following jokes and extracts and describe the resultant stylistic effect.
1.Policeman (holding up his hand}: Stop!
Visitor: What's the matter?
P.: Why are you driving on the right side of the road?
V.: Do you want me to ride on the wrong side?
P.: You are driving on the wrong side.
V.: But you said that I was driving on the right side.
P.: That is right. You are on the right, and that's wrong.
V.: A strange country! If right is wrong, I'm right when I'm on the wrong side. So why did you stop me?
P.: My dear sir, you must keep to the left. The right side is the left.
V.: It's like a looking-glass! I'll try to remember. Well, I want to go to Bellwood. Will you kindly tell me the way?
P.: Certainly. At the end of this road, turn left.
V.: Now let me think. Turn left! In England left is right, and right is wrong. Am I right?
P.: You'll be right if you turn left. But if you turn right, you'll be wrong.
V.: Thank you. It's as clear as daylight.
(After G. C. Thornley)1
2. Flying instructors say that pilot trainees are divided into optimists and pessimists when reporting the amount of fuel during flights. Optimists report that their fuel tank is half full while pessimists say it's half empty. 3. The canvas homes, the caravans, the transportable timber frames — each had its light. Some moving, some still. 4. His words seemed to point out that sad, even, tragic things could never be gay. 5. It was warm in the sun but cool under the shady trees. 6. He is my best friend and he is my bitter enemy. 7. Every man has feminine qualities and every woman has masculine ones. 8. He hated to be exposed to strangers, to be accepted or rejected.


text:
"We do many things, we span the genres, they call us the genre spanners" – Olympic Ayres
Back in June, local "genre spanners" Olympic Ayres proved to us again that they're a serious contender in the Australian music scene with the release of sophomore EP Episode II.
This week we see the release of Episode II: The Remixes, featuring the EP's three tracks reworked by SAFIA, Moonbase Commander, and Purple Sneakers DJs:
Download the EP for FREE on the link above, then click here to stream and buy Episode I and Episode II.
Catch Olympic Ayres at the acid stag XXXMAS party on December 7 at FBi Social. They'll be playing alongside Elizabeth Rose, Softwar, Jubilants, Debonair and Antoine Vice AKA Moonchild. Tickets are on sale now.
OlympicAyres.tumblr.com | Facebook.com/OlympicAyres | SoundCloud.com/OlympicAyres


text:
I am hoping to get your ideas and feedback on the idea of having 'unlimited' support for customers. We currently have a mix of pre purchased hours type arrangement for customers on a contracted monthly basis. it works well but the management overhead of invocing is large as everything needs verification and checking before going in the bill.
i am looking at possibly having 'unlimited' offsite business hours support for customers on a per user or per PC per month fee type arrangement possibly. they would still pay and have allowances for after hours offsite and onsite and onsite after hours support.
my question is how to cost it or is it dangerous to do with the potential you may expend potentially many many hours for 'free' for customers. with having multiple staff also this is an issue if they are working and no income is coming in you still need to pay for them. there is a break point and I am doing calculations, models, etc but want to get the communities thoughts on it and if it has been done, does it work, what to watch out for, what conditions,etc ?
18 Replies
Oct 2, 2010 at 9:25 UTC
1st Post
ejComputing & Technical Services is an IT service provider.
I highly do not recommend that. This is coming from personal experience. Particularlly if the client requres on-site service. This will drive your budget crazy.
Oct 2, 2010 at 9:47 UTC
Lawrie Dalman Consulting is an IT service provider.
Yes, experience has shown us 'Unlimited' agreements and support is very problematic and very rarely works out in the Providers favour.
Not all, but many client would be inclined to take unfair advantage of these types of arrangements, getting you out when you don't really need to go to site to resolve issues, calling or raising tickets for issues that they used to resolve themselves, etc. As soon as there is no financlial consequence to raising issues you will find more issues being raised and a lot more work being done and not paid for.
A lot of MSPs provide their clients a monthly or annual agreement that includes some number of included hours and service instances per month and also packages or blocks of prepaid hours that affords the clients a method of buying hour at a discount, this tends to work out better for both you and you clients and does not sound vastly different from what you do now.
Oct 3, 2010 at 12:15 UTC
thanks for your feedback much appreciated.
how do you go about charging for 'non-billable' services such as travel time, research, quotes, etc ?
we try and build this in to the cost that is charged to a client for things but sometimes this cannot be done, what do you do in this situation?
Oct 3, 2010 at 1:11 UTC
Lawrie Dalman Consulting is an IT service provider.
You've nailed the 3 biggies for MSPs in terms of work without return, research and quotes make an interesting case, in that we feel these are costs of doing business, not always costs the client should have to pay for directly. Quotes can often be problematic since if the client decides not to use you for the service, gets someone else to do the work simply cause they are a few bucks cheaper, but use the information you provide in your quite. What ammount to free consulting. People will do stuff like this if they get the chance, that's just life and human nature.
Research is one of those interesting things that is just part of the industry, because it (technology) changes so quickly, research and up/on skilling is just something individuals and businesses in the industry have to manage and do. We do try to negotiate some agreement from clients for jobs requireing special purpose research for them and their business, that will have no vaule to our business or other clients, in this special type of case it is only right they should contribute to the cost of the research.
As a general rule, most of our clients are happy for use to include some time on the invoice for travel, particularly if it is not local, if it takes more than 15 minutes to get there (30 minutes return) they pay.
This is a grey area, where I know some do better at resolving the difficulties than we do (from a business point of view), but we take a view that our clients appreciate, where we discuss these dificult issues with them and negotiate a mutually agreeable solution. But of course this only works with SMBs, once you are dealing with SMEs this is no longer workable, we simply charge overall higher rates to smooth out the costs for uncharges time and servuces,
Oct 3, 2010 at 7:36 UTC
Thanks Lawrie5252
I suppose part of my reasoning to go to "unlimited" at least for remote support is to try and reduce the overhead of invoicing. At present before billing the client all time entries are verified by management. This process takes time and is wasted IMO.
What have you got in place to streamline this task?
Oct 3, 2010 at 1:55 UTC
MvT is an IT service provider.
Flat fee with unlimited support is an attractive offer and makes it easy for accounting but the only way to make this work is to include dozens of terms in your agreement as to when they need to refresh hardware what is 100% supported licensed etc. You also need to have terms that allow you to drop the customer if they want you support garbage but after 4 years everything in that office should be up to your standards and easy to support even if a few devices take longer to get replaced.
For study/research if it's not something you will see at more than 50% of your clients sites you're going to charge them to research the product. Part of your services is to do testing and studying so the customer does not invest in a test lab, tools. people and test software like a TechNet account this has value and costs you a fair amount of money to have these spare servers/desktops for your testing and you should charge a fee.
Oct 4, 2010 at 4:10 UTC
Hello Haydos. The typical business rule for billing and payment is: Net Invoice dollar amount is paid to the provider after 30 days on the invoice date to the customer. This means ALL businesses, not just IT. However, if you are interested in your cash flow improvement, you can give incentives to the customer such as 1% discount if they pay within 15 days of the invoice.
What do you mean by overhead of invoicing? Are there constant back and forth discussions between you and the customer about the verification of the invoice? Do you think it takes too much time to fill out the detail for the invoice? Are you constantly calling them to get them to pay? What overhead is involved? How often are their disputed charges? How often do you have to change the invoice to the customer? How do they say you did not do the work and must change the invoice? There are a lot of BUSINESS questions to be answered before you decide to change your method of billing and payment.
If customer management is verifying all hours on the invoice, that is not unusual, and might be just something you have to accept. But one alternative might be to discuss your past invoice accuracy history with the customer to show that XX% of the time your invoices are accurate. Then you can provide an analysis of how late they are in paying XX% of the time (I am assuming they are paying late but you do not say). Then you can suggest a different path in that they pay the invoice but they also have the right to come back and dispute charges. Just IMHO, if I have a customer who is constantly disputing charges and trying to "beg off" on paying an item, then that is one customer who is on my list to be dropped.
Another alternative is to have a method of constantly cross-referencing charges to E-mails (all my customers must request my work in writing). Then I just say in my timesheet something to the effect of "completed work on business process for cash applications - see 04 Oct Email from Tom". Kind of hard for them to dispute any charge when you have the requesting person's name and topic from an E-mail. You could do the same thing if you are notified by phone.
You say they verify the time entries all the time, but have you asked them why? Just because they verify the entries, does not mean you need to switch to "unlimited" support - that will turn out to be a financial disaster for you and become very complicated (as many have said above). I would sugggest it will be even more difficult to make a blended offer because of the complex issues with all of the terms you would need to cover. I personally believe it is time to have a conversation - either they do not like something or they are using their providers and business partners to stretch their dollar in the current economic environment (which in itself possibly says something about their viability in the near future). Or maybe it is just company policy is that they verify all invoices from providers - some companies are like that...
I have created some other alternatives, but the basic reason of why the situation is at it is will be the determining factor of what to do...
Oct 4, 2010 at 8:16 UTC
I am no longer in retail but even 15 years ago the idea of "unlimited" support was not a good one.
I got burned by a dentist that was very happy in the months where I had to work until midnight on his problems and/or spend two entire days in his office but in the months (not frequent) when he really needed no support at all he figured he did not really need to pay for those months. He was not untelligent so I still believe he was intentionally not understanding the concept of a negotated rate applied to an annual contract.
I would never do it again.
If a client wants a break on pricing (and I do support that) then seel them a reasonable block of time. If iver the course of a year they need you for forty hours then selling them a block of forty hours of support at a noticeably reduced rate should be easy.
Pre-paid blocks of time should be good for both parties.
Oct 4, 2010 at 10:18 UTC
Niagara Technology Group (NTG) is an IT service provider.
I don't like the idea of "unlimited" because it acts like "free" and when something is free, people get weird. When food is free, people gorge. When it is cheap, they do not.
When phone minutes are free, people use them like an intercom and will use the phone to monitor their baby sleeping in the next room. When they are cheap, they do not.
When support hours are "free" or "unlimited" then they get their best value not by using as many as make sense, but by using any that they can get. So why not have you do EVERY computer-related task for them? If you were paid by the hour, you'd happily teach them to use MS Office features every day. But if you aren't paid, they'll happily ASK you to teach them the same things day after day. Why learn it when you will do it for free?
Free isn't necessarily a good thing.
Oct 4, 2010 at 10:20 UTC
The equation is very simple. If you do not recover your costs, you will go out of business. I maintain hourly billing. I have a stated policy of 1 hour minimum and/or Trip fee, however only charge those when a problem requires a special trip. Otherwise, my clients request my help and I schedule it into my schedule and don't charge the extra fees since I can schedule several calls into one trip. You must improve your cost of doing business by working as efficient as you can. I charge my standard rate, but if a task goes longer than it should, I credit back time or discount. This way the customer knows when they are getting extra value and they are greatful for it. This way it is on the books and shows up. I lost a customer to a low ball providor with your suggested billing. Feedback later revealed an un-happy customer, because they did not get the service they really needed. That type of policy will keep you very busy but it will significantly devalue your time. Quality I.T. time beats quantity any day. Your customers will appreciate it more! If you're good and quickly resolve issues, this really should not be even considered. In my opinion. Ren (25 years in I.T. - self employed I.T. business owner since 2003)
Oct 4, 2010 at 10:25 UTC
Unlimited hours is a bad idea. You will find that they just take advantage of you. I am sure they are as it is. What you are experiencing is what happens to most SMB IT providers. It is just a fact of business. The blocks of hours is a good idea. Be specific about what is included though. Is it everything, or not including projects. What about when you need a specialist for a project, and they cost you more money. So is engineering and project work included? etc ...
Oct 4, 2010 at 2:36 UTC
MvT is an IT service provider.
If you're managing smaller clients it's much easier to control the entire environment so you can take the time to eliminate any reason for them to call provide user training (maybe buy and loan out train signal videos) if you feel people are taking advantage with frivolous support requests just like with any other relationship you need to communicate with the people at the company there should already be language in your agreement to get out of the agreement in 30-60days.
Oct 5, 2010 at 12:44 UTC
eBalu Technologies Co., Ltd is an IT service provider.
I am frequently in the same situation of clients asking for a flat-rate-charge, but so far i refused to do and instead charging on hourly base with a discounted prepaid package.
Just now i was sitting together with a new client to present a new agreement. He was asking for a Guarantee to solve issues in certain time or what he really meant was to have a max amount charge for certain issues like: Outlook email problem: max 30 minutes, Install new software X = max 1 hour, etc.
What do you think about that? I for myself think that it might be possible, but you need to maintain a huge list of issues with the according overhead. As soon something is not on the list it needs to be negotiated in advance.
Oct 5, 2010 at 3:25 UTC
a Garantue to solve issues in certain time looks not as a good idea to me. I'd rather guarantee that the signalling of the problem is taken in account within 30min and a diagnostic, or at least a pre-diag, is established within 30min.
I've often see client, that are stressed by computer problems, so they look for giving this stress on the IT people quickly. And often ask for solving problems. But when you take into account their problems by acknowledging them quickly, those clients are happy to, because the problem is no longer on their shoulders.
Oct 5, 2010 at 5:14 UTC
Niagara Technology Group (NTG) is an IT service provider.
a Garantue to solve issues in certain time looks not as a good idea to me.
Agreed. We never know what we are going to find when we get "under the hood." We also can't guarantee that there even is a fix. And we never know what information the client is hiding from us (oh, I deleted some DLLs, should I have told you?)
In enterprise IT environments, you might get a response SLA, but you certainly don't get a solution SLA. It's not like Microsoft or IBM will guarantee a fix in a certain amount of time and if they can't for their own software why will you for their products?
Oct 5, 2010 at 5:26 UTC
I've heard once a doctor saying in an interview in radio (translate it from my mind) : "when I feel responsible for that my patients get well, they can play with me. I'll try with my expertise to provide them the best diagnosis and prescribe medicine to help them. Whether the patient then takes the medicine lies in its charge."
I'll try to remember this often when supporting IT in small businesses.
Oct 5, 2010 at 5:58 UTC
MvT is an IT service provider.
I am frequently in the same situation of clients asking for a flat-rate-charge, but so far i refused to do and instead charging on hourly base with a discounted prepaid package.
Just now i was sitting together with a new client to present a new agreement. He was asking for a Guarantee to solve issues in certain time or what he really meant was to have a max amount charge for certain issues like: Outlook email problem: max 30 minutes, Install new software X = max 1 hour, etc.
What do you think about that? I for myself think that it might be possible, but you need to maintain a huge list of issues with the according overhead. As soon something is not on the list it needs to be negotiated in advance.
Again one of the reasons for flat fee is just to spread out the cost and make the costs predictable for both the service provider and the customer so when you explain that this is to spread out the cost so they don't see a three thousand dollar bill one month not for you to explain/do every little thing for them it makes sense.
As for your time frame idea it's not the best way to go unless you have a smaller company but you sometimes find situations where something that should have taken 40mins took over 3 hours because the computer was not fast or they have many programs open and refused to close them while you did the task.
Of course you should try to offer add-ons and things where you can earn recurring revenue on top of your flat fee services as well as trying to prevent problems instead of reacting to every problem as they happen.
SBS Show Episode 26 - Managed Services Howto - Part 2
SBS Show Episode 25 - Managed Services Howto
Dec 12, 2010 at 8:54 UTC
MageData is an IT service provider.
I have clients under 'unlimted' support only under very strict conditions. They follow every recommendation I make regarding design and configuration. They replace computers every 3 years. They pay a monthly fee that covers regular maintenance + some overhead. If every part of their network meets my standards I can offer an SLA that covers 'making things work they way they should if they don't'. If they are not up to scratch and/or do not get regular maintenance it is way too dangerous. Assuming they do all that my trainee can handle 95% of the user level support issues so it is good training for him. Once in a while I get caught performing an emergency repair, over the year it balances and works very well for me as well as keeping their accounting predictable and my invoicing time down.
This discussion has been inactive for over a year.
You may get a better answer to your question by starting a new discussion.


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The Career Education Practices (CEP) Unit of the Workforce and Economic Development Division focuses on program coordination and advocacy, policy development and coordination with K-18 workforce preparation and career and technical education systems. The CEP Unit is responsible for the implementation of the Carl D. Perkins Career Technical Education Act (Perkins IV) of 2006, which includes managing and coordinating activities that impact other interagency and intra-agency objectives. The unit also coordinates the implementation of the Governor's Career Pathways Initiative (SB 70; SB 1133). In addition, the CEP Unit is responsible for the development, dissemination, and implementation of the California State Plan and the annual performance reports.
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The Hotel is situated 20 kilometers eastern from Heraklion and it's international airport. It is only 10 meters to the small hotelbeach, and 150 meters away from the big public sandy beach. The distance to the small typical Cretan village Analipsis is approximately 500 meters, to the cosmopolitan Hersonissos 3 kilometers and to the Palace of Knossos approximately 25 kilometers.
Anissaras is spread over a large area of sometimes hilly land - great for walkers. Situated approx 20 mins walk or 5 mins drive from the lively resort of Hersonissos. The rocky and pebbly beach is lined with 4 and 5 star hotels and plenty of friendly tavernas. The neighbouring resort of Analipsi is just along the beach, and has an abundance of tavernas and shops.
FacilitiesLuxurious air condition reception with lobby for quests, offices for the guides , a fast and efficient automatic telephone center ,internet service(on charge), left luggage room, meeting room and TV room.Air-conditioned restaurant & restaurant Veranda for 500 Guests, with breathtaking sea view which offers breakfast & dinner in great variety buffet.Tavern a la carte with island specialties & Pool bar.4 freshwater swimming pools including childrens & splash pool, sun beds and sun umbrellas at the pool area (free of charge).For our young guests we provide mini club and a playground.Amphitheater for 500 guests.Super market, Cava market & Souvenir shopWhat is worth visiting is our magnificent traditional church with handmade Byzantine hagiography (religious painting).AccommodationThe friendly hotel offers 200 traditional spacious comfortable Rooms, surrounding by beautiful gardens, in several 2-floor buildings with air condition, TV SAT , fridge, telephone, radio, safe (on charge), hairdryer, Loo (shower), balcony or terrace.Type of roomsDB =1 double bed room,TB=2 single beds room,TRB=1 double +1 single bed room,FAM=1 double + 2 single beds room.
* Children's playground
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* Outdoor pool
* Reception - 24 hrs


text:
Summer Reading Program 2016
Please have your child submit his/her summer reading log to the classroom teacher or Mrs. Russell during the first few weeks of school to qualify your child for the fall Scholastic Book Fair rewards.
Dive into some good books this summer!
Read 15 hours and earn a $5 gift card to the LP Scholastic Book Fair in the fall. Top readers will also have the opportunity to join Ms. Black for lunch!
At the same time, if you explore new oceans and lands, meet new characters, famous historical figures and/or read from a different media option than a traditional book, you can earn an additional $5.00 for a total of $10.00 to spend at the LP Book Fair! Read at least one book from 5 of the suggested genres!


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Sermon Illustrations
Sermon Illustrations > Death > What's Beyond the Door
Christian Theology in Plain Language, p. 208
Christian Theology in Plain Language, p. 208
In one of his books, A.M. Hunter, the New Testament scholar, relates the story of a dying man who asked his Christian doctor to tell him something about the place to which he was going. As the doctor fumbled for a reply, he heard a scratching at the door, and he had his answer. "Do you hear that?" he asked his patient. "It's my dog. I left him downstairs, but he has grown impatient, and has come up and hears my voice. He has no notion what is inside this door, but he knows that I am here. Isn't it the same with you? You don't know what lies beyond the Door, but you know that your Master is there."


text: Sale Shop This Look Gun Show Crop Top - FINAL SALE Small / Grey - $10.00 Medium / Grey - $10.00 Large / Grey - $10.00 Size Small Medium Large Color Grey $20.00 Add to Wishlist Your wishlist has been temporarily saved. Please Log in to save it permanently. Cropped muscle tee. Super soft jersey fabric. Style #: T10875 Material: Modal/Spandex Color: Grey Model is wearing a small Size Guide Recently Viewed Items


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DE-STRESS, seriously. Here's how.
"Just relax!" We all hear it, whether we're planning or not. Not only is chilling out important for trying to conceive, and may be the only thing standing in your way, it's good for our bodies and minds overall.
Last week I saw SO many posts about everyone being stressed… I guess it's just that time of year. While I don't generally like the solution of "throw money at it" since I am pretty frugal, I decided to do some investigation into what would work.
I went and bought some "pamper" items when I had hit my stress threshold, which for me is when I'm yelling all the time, constant anxiety, crying at the drop of a hat, and just not wanting to do anything anymore.
I'd like to share with you because I'm starting to feel a lot better… Some I had, some I bought, but the combination has been magnificent.
Number 1- This hot/cold reusable body wrap thing… I got mine at Books-a-million for only $10. It's soft material filled with wheat and lavender, so it's good and weighty. You can put it in the microwave or the freezer and put it on whatever, I loop it over my shoulders while it's hot. The lavender smell is very calming. I added some lavender drops, and a couple drops of ylang ylang, but it smelled great right out of the package. It really is helping a lot.
Soft, ON SALE, pajamas. I spend like $12 at TJ Maxx to get some amazingly soft comfy pajamas. I don't know about you, but soft fabric and feeling like I can breathe always help me.
If you're into some girly pamper sort of stuff too, TJ Maxx has great deals on "spa" stuff. I can't recommend a good lava rock pumice stone, dead sea lotion, and shea butter infused socks more. You can get all of that for about $10 too.
A PLANNER. Aside from the neck wrap thing, this is one of the most stress relieving things for me. I searched for a week to find the right, cost-effective one, since I k new they'd be on sale for back to school shopping. I found one at Target, a plain black Mead spiral notebook that has monthly and daily planning that starts now and continues all through 2015. $5-9 Planning my week out makes it so much more managable.
VITAMINS AND SUPPLEMENTS. Okay, these I already had, I just committed to taking them more regularly. These are supplements from the health food store that help with anxiety and depression-
Lithium Orotate OR lithium aspartate
Lemon Balm
Valerian Root
St. John's Wort
I'm talking all of them. Lemon Balm upsets some people's stomach so be mindful of that. Valerian builds up in your system just like prescription anxiety meds like Xanax do. And it often causes people to have really awesome dreams.
GET HYDRATED. Meg said this about a billion times to me for a little while, but she's right. It helps. A LOT. I've been making a pitcher of white tea and drinking the whole thing through the day. It works for me.
I really hope this helps you mamas who have been stressing out. It at least makes life feel manageable in my opinion.
What other tips do you have to de-stress?
And I want one of those wraps! I'll have to go to BAM and see if we have them too!
I hope you find one of those wraps!


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The investigation into the homicide of Michael Brown at the hands of a Ferguson, Missouri police officer is still undergoing collection of evidence as we see and hear in the endless news cycles. Anyone who claims to know beyond a reasonable doubt what transpired on that Saturday afternoon on August 9th, simply doesn't know what they are talking about at this point in time. The forensic evidence will be far more telling in the final determination of the propriety or lack thereof, of the behavior of the police officer. As each day goes bywe seem to be finding out more evidence of what might have happened on that fateful day. The best evidence in this investigation will be gathered by professional investigators, lab technicians and especially from the autopsy of Michael Brown. Forensic evidence isdispassionate. It takes no sides. It does not act upon emotion. It is what it is. We live in a country based upon the rule of law. That's the foundation of a constitutional republic. The rule of law and its application is meant to remove the emotion of the moment and to seek justice in a calm, rational and dispassionate manner, free of the heightened and raw emotion of the lynch mob. And yet, we see Ferguson, filled with a lynch mob mentality. They want a police officer immediately arrested and convicted of what they perceive as the crime of murder against a helpless 18 year old teenager characterized as a "gentle giant" at 6'4" inches tall and 290 lbs. Guilty until proven innocent is the watch word of the vigilante mob mentality. By all reports to date, and these are preliminary and very sketchy at best, there is contradictory evidence of whether the officer was aware or unaware of the convenience store robbery involving Michael Brown. There is much more here than has been reported to date. It will take time for the investigation to uncover all the missing data points to connect the facts and from which to make a determination of whether a crime has been committed or not or to what extent and circumstances Micael Brown may have been responsible for contributing to his own death. Until all evidence is in we, and the lynch mob, have no idea of what happened, other than from what Brown's companion, complicit in the convenience store robbery, tells the media what happened.All eyewitness testimony is subject to scrutiny by considering the source of the testimony and their relationship to the individuals involved in the case. Until the investigation is completed by the various parallel law enforcement agencies investigating this homicide, community leaders in Ferguson need to step up and take control of the narrative being advanced by the protesters and redirect it to an understanding that the rule of law must be followed through to its natural conclusion, what ever that might be. Any narrative less than this will only contribute to the destruction of the social fabric that keeps us above the rule by lynch mob.
Monday, August 18, 2014
Things are Seldom What They Seem to be on the Surface.
by Robert Janicki
Posted by Diogenes Sarcastica™ on 8/18/2014 07:47:00 PM
Labels: Constitutional Stuff, Rob Janicki


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User talk:Scott Ritchie
Hello, and welcome to Wiktionary. Thank you for your contributions. I hope you like the place and decide to stay. Here are a few good links for newcomers:
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Also, I answered your request for a noun exapmle at almost. —Dvortygirl 08:13, 7 February 2006 (UTC)
You mention this word in the Tea room - would you like to create entries for it and its derivatives, providing citations from the source you give (in order to show that it meets our criteria for inclusion)? — Paul G 08:54, 18 May 2007 (UTC)
Uncommented revert of gerrymander[edit]
Hey, you made an uncommented revert of gerrymander a while back. I can't see anything wrong with the secondary definition I added, so I've rereverted. --Scott Ritchie 18:40, 15 October 2007 (UTC)
- The problem is that this sense does not appear in dictionaries and is unsupported by reference quotations. The only sense I can find for the verb is based on voting districts. --EncycloPetey 23:09, 15 October 2007 (UTC)


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Yesterday I wrote about SQL SERVER – Introduction to Three Important Performance Counters. I received few questions about how to use Perfmon. Here is very brief introduction to Perfmon.
There are three ways to launch Perfmon.
1) Type "start perfmon" at the command prompt.
2) Go to Start | Programs | Administrative Tools | Performance Monitor.
3) Go to Start | Run | Perfmon.
Follow the images which explains how to use Perfmon and add different counters.
Right click to bring up Add Counters Menu.
Reference : Pinal Dave (https://blog.sqlauthority.com)
9 Comments. Leave new
HI Pinal,
I am having problems with actually writing this to a database via a DSN using SQL Authentication to a SQL 2005 express. Testing the DSN I connect no problem, but when running the Perfmon, it says that the SQL login fails due to the fact that it's "not associated with a trusted SQL Server connection". This seems to be some kind of error and researching the net did not divvy up much. What's your opinion?
Thanks for the help
I'm having the trusted issue as well. Not on all machines, can't figure it out.
In response to Jeff and Drikus I was wondering if they'd checked to see what account their Perfmon counters are running under. If it's running as default then that might explain why they're not writing to SQL. Try using a service account that has the necessary permissions to run Perfmon counters and write to the database and that should work
Hi pinaldave,
Is there any way to monitor a SQL server status using this performance counters through C++ or Java code.Plzz give me some idea regarding this.I want to monitor not only the sql server running on my system but also remote sql servers.
I got some sample codes which is done using ASP.Net.But am not sure whether it is possible in C++/java..
Thanks in Advance..
Hi Pinaldave,
I want to create my own charts based on permonce.
Please help me in determining which classes which i should use..
Thanks, it's a very interesting arcticle and well written. I found a few, but yours is the best as it's short and to the point!
This greatly assisted me in monitoring a clients sql server as per their request, but they have one other request, strange as it seems, it makes perfect sense. They have a small network of 5 computers, one of which is a server running Windows Server 2003 and SQL Server 2008. Their network has a domain, but they have simple logins and passwords, as they are only used for processing data on the sql server.
The problem is that even though everyone has their own sql login, and there is an activity log, we cannot stop people from logging in via windows authentication if they wish to do damage.
Is there any way to have a performance monitor that reports (e.g. net send or email) anyone logging into sql server via windows authentication, failing that is there any way to disable windows authentication, or stop them from running scripts?
Nice post!!!


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View the full range Steel Strapping Equipment
Safety cutting shears for use with 13-19mm Steel strapping.
Health and safety within the workplace is of paramount importance these days and when using items such as steel strapping, it is important to take all the precautions that are available. One of these is using the right equipment, and the safety cutting shears for use with steel strapping are essential. When cutting the steel strapping it can easily spring back and cause injury to the person working on it, but the right safety shears can help to prevent this from happening. This is possible as the tool has rubber pads placed on either side of the cutter.
The safety cutting shears are only one part of the process. Other tools which are needed to use the steel strapping effectively include the tensioner and the sealer tools. Very little training is required to use the tools, but it is important that staff members that use them are shown how to do it properly as part of the health and safety of the process.
It is important to follow the workplace's own health and safety procedures when carrying out a task such as this in order to avoid injury to any member of staff.
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Kristi, You have a way with orchids. I've not seen any that beautiful that weren't at a florist. You have a lot of nice tulips and garden areas. I really enjoyed visiting your albums. Jo Bowling
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STAYMATRIX Service Apartment @ Domlur(959)
Call us 1800-300-2400-1 (Toll Free) and Get additional Discount upto 50% for this Hotel.
You are getting lowest possible rate for this hotel
- About Hotel
- Reviews
About STAYMATRIX Service Apartment @ Domlur(959)
STAYMATRIX Service Apartment @ Domlur(959) is located 4 km from the Ulsoor Lake. This hotel provides air conditioned rooms with WiFi connectivity. The accommodation in Bangalore also offers 11 rooms. Each room is equipped with a LCD television, wardrobe, mini-fridge and ironing facilities. Each room has en suites with hot and cold running water. Some rooms have a separate living rooms as well as kitchen. The studio rooms and bedroom apartments also provide spacious living spaces. The serviced apartments also provide breakfast services and laundry facilities. STAYMATRIX Service Apartment @ Domlur(959) 0.5 km from Domlur Bus Stand, 11 km from the Bangalore City Junction Railway Station and 40 km from the Kempegowda International Airport. It is also 8 km from the Racecourse, 7 km from Cubbon Park, 7 km from the Lalbagh Botanical Garden, 4 km from M.G Road and 5 km from UB City.
No of floors: 0 | No of rooms: 11
Checkin Time: 1200 pm
Checkout Time: 1200 pm
Hotel Amenities
- Internet Access
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- Kitchenette
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- Air Conditioning-Room
- Refrigerator-Room