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Bundle: College Physics, Volume 1, 9th + Enhanced WebAssign Homework and eBook LOE Printed Access Card for Multi Term Math and ScienceList Price:$171.49
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adidas Trefoil Logo T Shirt in Blue Bird. Crafted with 100% cotton for a seasonal piece from adidas with a large logo in the centre of the t shirt in white. Making the t shirt bold and eye catching. For a casual look pair with some sweat pants.
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by Macharia
Am not in a well paying community based job, at 40 years and a holder of BSc in Agricultural Engineering. Am looking for full scholarship to pursue master degree in Project Management in the USA or Germany. please advice me accordingly.
Join in and write your own page! It's easy to do. How? Simply click here to return to Engineering Scholarships & Grants FAQ.


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How to Make a thermite pyro cake
Make a cake the Shooting Eggs way... watch this video tutorial to see how to make a thermite pyro cake. Just keep in mind, this is a very stupid idea and very dangerous. Try at your own risk!
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The hotel was built in 2001 and consists of 3-storeys with 42 double rooms and 6 Junior Suites. Facilities include a lobby with a 24-hour reception, a hotel safe, a cloakroom and lifts. Additional facilities include a caf�, a bar, an air-conditioned � la carte restaurant and a number of conference rooms. Room and laundry service are also on offer, as well as car parking facilities for those arriving by car and a wireless Internet area.
This hotel is located in a peaceful neighbourhood, although close to the town centre. A range of restaurants, shopping venues, bars, nightclubs and links to the public transport network are located in the hotel's immediate vicinity. The property is around 30 km away from Madrid Barajas Airport.
The snug en suite rooms contain a hairdryer, a direct dial telephone, satellite/cable TV, Internet access, a minibar, individual heating and a hire safe.
American Express, Diners Club, MasterCard and VISA are all accepted as methods of payment.
From Barajas Airport, take the branch road to join the M 11. Take exit 3 and join the M 40 direction R2/A1/M607/A6. Take exit 45 toward Pozuelo centre. From this point the hotel appears, indicated with yellow signs.
Room Facilities:
Direct dial telephone
Satellite cable TV
Internet access
Individual airconditioned
Individual heating
Disabled bathroom


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May 17, 2011
Just wanted to send a quick shout out to a new advertiser of ours, Two In The Shirt, also known as TITS Brand. They're gonna be taking over Miami this week with a couple events including Friday night at Club Play with Erica Mena, as well as their booth at the Exxxotica convention at the Miami Beach Convention Center.More info on both soon.
And be sure to check their website and order from their latest shipments in their Summer 2011 collection…
CategoriesAnnouncementsMiami Fashion


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|"Emmanuel Lecharny (JIRA)" <j...@apache.org>
|[jira] [Commented] (DIRSERVER-1624) Index are not created when added after the server has been started
|Mon, 01 Oct 2012 13:07:07 GMT
[ https://issues.apache.org/jira/browse/DIRSERVER-1624?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13466780#comment-13466780 ] Emmanuel Lecharny commented on DIRSERVER-1624: ---------------------------------------------- It's not an exact duplication of DIRSERVER-1709 : this issue is for index added after some data has been injected into the server, even if the server is down. I think it has been fixed a long time ago, but we must double check that the index is re-created at startup, with all the data injected into it (that means we read all the entries, and add the values into the index before opening the server) > Index are not created when added after the server has been started > ------------------------------------------------------------------ > > Key: DIRSERVER-1624 > URL: https://issues.apache.org/jira/browse/DIRSERVER-1624 > Project: Directory ApacheDS > Issue Type: Bug > Affects Versions: 1.5.7 > Reporter: Emmanuel Lecharny > Priority: Blocker > Fix For: 2.0.0-RC1 > > > If we start a server, add a user index, it's not really created. The Partition sees the index added into it's indexed attributeTypes list, but the underlying storage is never updated. > In order to have the index created, the DirectoryService must be stopped and started. -- This message is automatically generated by JIRA. If you think it was sent incorrectly, please contact your JIRA administrators For more information on JIRA, see: http://www.atlassian.com/software/jira
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|Publication number
|Publication type
|Application number
|Publication date
|Feb 23, 2010
|Filing date
|Apr 20, 2004
|Priority date
|Sep 24, 1999
|Fee status
|Also published as
|Publication number
|Oleg Bondarenko, Yuri Shtivelman
|Original Assignee
|Genesys Telecommunications Laboratories, Inc.
|Export Citation
|BiBTeX, EndNote, RefMan
|Patent Citations (23), Non-Patent Citations (1), Referenced by (9), Classifications (17), Legal Events (11)
|External Links: USPTO, USPTO Assignment, Espacenet
The present application is a continuation application of patent application Ser. No. 10/086,337 filed Feb. 28, 2002 now U.S. Pat. No. 6,724,764 entitled "Method and Apparatus for Providing Estimated Response-Wait-Time Displays for Data Network-Based Inquiries to a Communication Center," which is a divisional of Ser. No. 09/405,561 now U.S. Pat. No. 6,389,028 entitled "Method and Apparatus for Providing Estimated Response-Wait-Time Displays for Data Network-Based Inquiries to a Communication Center," filed on Sep. 24, 1999, which are incorporated in their entirety by reference.
The present invention is in the field of computer-telephony-integration (CTI) including Internet Protocol Network Telephony (IPNT) and has particular application to methods and apparatus for informing network-based callers of estimated waiting time for call backs from agents working in communication centers.
Telephones are one of the most widely-used communication tools in the world. At early stages in development, telephones were merely a convenient tool to allow people to communicate while they are physically separated. At the present time, however, many organizations use telephones to market products and services, provide technical support to customers, allow customers to access their own financial data, and much, much more. Thus, telephone systems have become a widely used major business and marketing tool.
Telephony call centers have been developed in order to bring about effective use of the telephone system for business and marketing purposes. In a call center, typically a relatively large number of agents handle telephone communication with clients. A typical call center has at least a telephone switching apparatus, such as a PBX, which has a trunk for incoming calls and station-side ports for connecting to agent's telephones. The switching apparatus may be an Automatic Call Distributor (ACD), distributing calls to agents as they become available, or the switching apparatus may be controlled by a connected processor in what is known in the art as a Computer Telephony Integration (CTI) system. The matching of calls between clients and agents is typically performed by software.
A simple example is used here to describe a few of the many advantages of call centers. When a call is made to a call center, the telephone number of the calling line is made available to the call center by a telephone carrier. Based on this data, software in the call center can access a database server to obtain information about the client placing the call. The software can now route the call to an agent who can best handle the call based on predefined criteria (e.g., language skill, knowledge of products the customer bought, etc.). Such a system uses a method known to the inventor as skill-based routing. In some cases the software may immediately transfer relevant information about the client to a computer screen used by the agent (screen pop). Thus, the agent can gain valuable information about the client prior to receiving the actual call. As a result, the agent can more effectively handle the telephone transaction.
In recent years, advances in computer technology, telephony equipment, and infrastructure have provided many opportunities for improving telephone service in publicly switched and private telephone intelligent networks. Similarly, development of separate information and data network known as the Internet, together with advances in computer hardware and software have led to a new multi-media telephone system known in the art as Internet Protocol Network Telephony (IPNT). In IPNT calls are handled directly between computers over a digital network, and voice data is packaged as data packets.
Under ideal circumstances IPNT telephony has all the quality of conventional public and private telephone intelligent networks, and many advantages accruing from the aspect of direct computer-to-computer linking. Circumstances re: the Internet are, however, often less than ideal, and bandwidth limitations typically lead to delay and interruption of voice communications. Video calls using such as the Internet rather than conventional telephony networks with dedicated bandwidth are even less efficient because higher bandwidth is required. Still, even given these realities, In IPNT as well as in the older intelligent and CTI-enhanced telephony systems, both privately and publicly switched, it is desirable to handle more calls faster and to provide improved service to customers in every way.
As Computer Telephony Integration (CTI) systems become more sophisticated, and multimedia communication becomes more pervasive, increasingly sophisticated call centers are being developed wherein multimedia communication of many sorts is used by agents in addition to conventional telephony techniques. Companies are developing multimedia communication methods and are beginning to integrate these methods within the call center environment. These developments have produced a new breed of multimedia agent to handle communication with the aid of advanced software-communications programs. Agents within call centers who once handled only telephone communications are now required to handle a variety of communications such as, but not limited to E-mail, Video mail, Video calls, and data network calls such as Internet protocol telephony (IPT) calls.
It can be appreciated then, that a multimedia agent for purposes of this specification is an agent in a call center charged with handling various communications transactions, and who has access to multi-communication mediums, hence, the term multimedia. A multimedia agent may work in a call center set up for technical service, sales, management, or for any other purpose for which call centers are used.
As described above, many of the newer mediums of communication that may be employed by a multimedia agent involve some type of computer integration. The term communication center, rather than the term call center more accurately reflects the added computer hardware and software capabilities available to today's call-in center. Therefore, the term communication center will be used to replace the term call center hereinafter in this specification.
In such communication centers, agents are typically provided with computerized workstations, including a computer, which may be a personal computer, and a video display unit, hereinafter termed a PC/VDU. In communication centers known to the present inventor, the agents' PC/VDUs are interconnected on a local area network (LAN), which may also connect to one or more processors in turn connected to a telephony switch to which the agent's telephones are connected. Through sophisticated computer techniques integrated with the requisite hardware, multimedia capability for the agents is achieved.
A multimedia agent working in a communication center such as described above is assigned to a workstation as described, and the workstation, together with software accessible on the LAN presents graphic user interfaces (GUIs) for displaying information relating to each communication transaction handled by that particular agent. For example, along with normal phone capabilities, the agent may be capable of sending and receiving E-mail, Video mail, and the like. Video conferencing may also be a part of an agent's transaction protocol. Similarly, a caller to such an agent may have a PC connected on-line, or to a network accessible to the agents, and thus be enabled to send and receive E-mail, video calls, or any other multimedia communication that the agent may host. As well, callers may be accessing the agent from a normal analog telephone where only voice mail capabilities and conventional telephony audio services are utilized.
Call routing to and within communication centers involves computerized platforms and software dedicated to directing a caller to an appropriate agent for the purpose of fulfilling the purpose of the caller. This type of call routing is known to the present inventors as agent-level call routing. Routing of calls, then, may be on several levels. Pre-routing may be done at Service Control Points (SCPs) and further routing may be, and typically is, accomplished at individual call centers.
As described above, multimedia communication methods are emerging as applicable methods of communication within communication centers. For example, E-mail programs, video calls, IPT calls, and the like can be utilized by agents in addition to voice mail and more conventional telephony connections. In many cases, agents are continually connected to such as the Internet for the purpose of contacting or responding to many Internet-sourced inquiries that come in from customers looking at Web-based advertisements hosted by the communication center or associated enterprise.
Aside from V-mails and e-mails, customers may wish to connect to a specific live agent via IPNT conventions. However, due to the nature of the connection (shared bandwidth), a customer cannot wait for a connection. If the agent called is not available at the time of the incoming IPNT call, then the customer must typically send an e-mail or the like requesting a response. If an IPNT queue shared by several agents is in effect at the communication center, the chance for a real-time connection increases, however, it is not guaranteed. Keeping many IPNT users in a queue is a drain on precious bandwidth resources. Moreover, most IPNT applications impose a connection time-out wherein if no agent is immediately available, then a simple busy notification is transmitted back to the calling party. In current art, the customer has no way of knowing when the agent may be available to respond.
What is clearly needed is a method and apparatus for informing IPNT callers calling into a communication center as to an accurate time estimate that a responding agent will call back. Such a method and apparatus may be provided to interface with callers either at the time of a call attempt, or even before a call attempt has been made. Moreover, much unnecessary use of bandwidth resulting from many IPNT callers held in a queue or otherwise attempting to forge a connection may be prevented.
In a preferred embodiment of the present invention a system for informing a user visiting an enterprise-hosted WEB page at a Web site on the Internet, the Web page including at least one hyperlink for requesting or initiating communication with an agent representing the enterprise, of parameters related to the communication is provided, the system comprising an internet-connected facility for monitoring communication status with a communication center having communication equipment hosting enterprise agents; and a user interface in the enterprise-hosted web page for accessing the monitoring facility and displaying parameters of the communication status. By accessing the monitoring facility through the user interface the communication status is displayed to the user.
In preferred embodiments the user interface comprises a hyperlink to a universal resource locator (URL) providing a Web page including the communication status, which preferably comprises estimated wait time (EWT) in at least one communication queue for communication with an enterprise agent. There may also be a call hyperlink, which when selected places an Internet-protocol network telephony (IPNT) call to the communication center on behalf of the user. Selecting the call hyperlink placing the IPNT call to the communication center may also invoke the URL for the web page including the communication status.
In some embodiments the user interface comprises optional interactive links for the user to select and initiate alternative media communication with enterprise agents at the communication center, including one or more of voice message, e-mail, or request for call back. A request for call back may include a facility for the user to specify one of both of a telephony number or address and a time for the call back to be made.
In another aspect of the invention an Estimated Wait Time (EWT) service for a Web page provider is provided, comprising an internet-connected facility for monitoring communication status with a communication center having communication equipment hosting agents of the web page provider; and an interactive link in a web page hosted by the Web page provider, the interactive link presented to a user accessing the Web page, and when selected, connecting the user to the facility for monitoring communication status. In a preferred embodiment the Web page having the hyperlink further comprises a user interface enabled to display parameters of the communication status, and the communication status includes estimated wait time (EWT) in at least one communication queue at the communication center for communication with an enterprise agent.
In preferred embodiments of the service the user interface comprises a call hyperlink, which when selected places an Internet-protocol network telephony (IPNT) call to the communication center on behalf of the user, and invoking the call hyperlink also invokes the URL for the web page including the communication status. There may be optional interactive links for the user to select and initiate alternative media communication with enterprise agents at the communication center, including one or more of voice message, e-mail, or request for call back. The request for call back may include a facility for the user to specify one of both of a telephony number or address and a time for the call back to be made.
In yet another aspect of the invention a system for establishing and managing communication between a user accessing a Web page on an Internet site and agents of an enterprise hosting the Web page is provided, comprising a communication center having equipment facilitating the agents; an Internet-connected facility for monitoring communication status with the communication center; and a Web site hosting the Web page and having a link to the monitoring facility. Linking to the monitoring facility causes the communication status to be displayed to the user. In this system, in a preferred embodiment, a user interface is provided including the hyperlink and options including initiating an IPNT call to the communication center. The communication status preferably includes at a minimum estimated wait time (EWT) in at least one communication queue for communication with an enterprise agent.
In some embodiments of this system selecting the call hyperlink places the IPNT call to the communication center and also invokes the link for the web page including the communication status. Also the user interface may comprise optional interactive links for the user to select and initiate alternative media communication with enterprise agents at the communication center, including one or more of voice message, e-mail, or request for call back. The request for call back may include a facility for the user to specify one of both of a telephony number or address and a time for the call back to be made.
In another aspect of the invention a method for alerting a user accessing an enterprise-hosted Web page and desiring to communicate with an agent of the enterprise, of the estimated wait time for establishing said communication is provided, comprising the steps of: (a) monitoring status of access to agents of the enterprise at a communication center; (b) providing the access status to an Internet-connected monitoring server; and (c) providing a hyperlink in the Web page for connecting the user to the to Internet-connected monitoring server, invoking the hyperlink displaying parameters of the agent status to the user through the enterprise-hosted Web page.
In the various embodiments of the invention disclosed in enabling detail below, for the first time an estimated wait time (EWT) may be provided to users accessing enterprise-hosted Web pages on the Internet, when these users desire to establish communication with an agent of the enterprise.
In this embodiment call center 15 is equipped to handle both conventional connection-oriented-switched-telephony (COST) calls and IPNT calls. Both COST calls and IPNT calls are delivered to communication center 15 by separate network connections. For COST calls a representative telephony switch 17 in PSTN 11 may receive incoming telephone calls from anywhere in PSTN 11 and rout them over a COST-network connection (telephony trunk) 19 to a central switching apparatus 21 located within communication center 15.
IPNT calls, as opposed to COST calls are, in a general sense, facilitated by network-connected servers adapted to make the connections. However, in this example, communication center 15 has an Internet Protocol Switch (IPS) 29 provided therein and adapted for receiving IPNT calls originating from any connected IP address in Internet 13. IPS 29 is also adapted to enable routing of such calls by push or pull technology to final destinations within communication center 15.
A Web server 23 is illustrated in Internet 13 and adapted as a typical Internet file server and one of many possible IPNT interfaces that may facilitate inquiries coming into communication center 15. Server 23 is illustrated as connected to an Internet backbone 20, which represents the many lines and connections interconnecting servers in Internet 13. In this example IPNT calls destined to communication center 15 from any connected IP address are initiated, in this case, from server 23 and routed over a data-network connection 25 IPS 29 located within call center 15.
It is not required that communication center 15 be adapted with both COST and IPNT equipment in order to practice the present invention. For example, communication center 15 may, in one embodiment, be adapted only for data-network telephony (DNT), of which IPNT is a subset, and any COST call connections thereto from such as PSTN 11 are accomplished with network bridging techniques (known to the inventor). The inventor simply deems that the "dual capable" embodiment represented herein by telecommunications network 9 is a flexible and multi-capable center which will support alternative descriptions of the present invention.
Communication center 15 further comprises four agent stations 31, 33, 35, and 37. Each of these agent stations, such as agent station 31, for example, comprises an agent's telephone 47 adapted for COST communication and an agent's PC/VDU 39 adapted for IPNT communication and additional data processing and viewing. Agent's telephones 49, 51, and 53 along with agent's PC/VDU 41, 43, and 45 are in similar arrangement in agent stations 33, 35, and 37 respectively. Agent's telephones, such as agent's telephone 49, are connected to central switching apparatus 21 by virtue of an internal COST wiring 56.
A LAN 55 is provided in communication center 15 and connects agent's PC/VDUs to one another and to IPS 29. A client-information-system (CIS) server 57 is connected to LAN 55 and provides additional stored information about callers to each LAN-connected agent. IPS 29 routes incoming IPNT calls to agent's PC/VDU's that are also LAN-connected as previously described. Specific Internet access and connectivity is not shown, as such is well known in the art, and may be accomplished in any one of several ways.
In addition to standard COST capability, a separate data network represented herein by a CTI processor 18, a CTI processor 22, and a connecting data-network 26 is provided and adapted to allow intelligent routing routines enabled by virtue of provided instances of T-server (TS) software (known to the inventor) to be applied both in communication center 15 and in PSTN network 11. For example, processor 18, running a TS routine, is provided at the network level (PSTN 11). Processor 18 is connected to telephony switch 17 by virtue of a CTI link. Processor 22, running a TS routine, is provided at agent level (communication center 15). Processor 22 is connected to central switch 21 by virtue of a CTI link and to LAN 55 by virtue of a LAN data-connection. TS software provides routing control over switch 17 in PSTN 11 and switch 21 in communication center 15.
Data network connection 26 is provided and adapted to connect processors 18 and 22 for the purpose of enabling transfer of data and control signals in routing of COST calls to center 15. The provided connection to LAN 55 enables data about callers to be routed to agents from PSTN 11 ahead of actual COST calls. The system immediately described above is known to the inventor and greatly enhances routing capability between PSTN 11 and agent's operating in communication center 15. The described system supports a concept known to the inventors as "agent level routing", which was briefly described in the background section. Furthermore, statistical based, availability based, and skill based routing routines may also be implemented through the separate data-network represented by processors 18, 22, and connection 26.
Each agent's PC/VDU, such as PC/VDU 45 has a connection via LAN 55 and data network connection 25 to Internet 13 while the assigned agent is logged on to the system, however, this is not specifically required to practice the present invention. Rather, it is preferred so that incoming IPNT calls may be routed efficiently. Dial-up connecting rather than a continuous connection to Internet 15 may sometimes be employed.
In a preferred embodiment of the present invention, a unique software capability is provided whereby IP callers may access the current and updated status of an agent or agent's IP queue and based upon user analysis, initiate an interaction that directs an agent's response. Such software is represented herein by a SW instance 30 a provided to execute on a Web-server 24 in Internet 13, and a SW instance 30 b provided to execute on such as IPS 29 within communication center 15.
Web server 24 is adapted to store and provide Web pages or information pages typically written in hypertext mark-up language (HTML). The pages in Web server 24 are software-enhanced during authoring to provide continually updated content about the status of agents operating in communication center 15 to users who are attempting to forge a connection with them.
SW 30 b is adapted to facilitate and monitor a virtual IP queue or queues (not shown), and/or agent status, and to provide real-time data to WEB-server 24 about the number of and status of calls within each queue and waiting for each agent. SW 30 b also provides estimated wait time (EWT) information for probable agent response on a continuous or periodic basis to WEB-server 24. SW 30 a in some embodiments incorporates the streamed data to specific software containers operating in the above-described Web pages, thereby presenting an updated account to inquiring users.
In a simple embodiment, a user browsing enterprise-hosted Web pages in such as server 23 would encounter an interactive hyperlink (not shown) that is adapted to facilitate live communication with an agent or agents operating in communication center 15. Such Web pages containing the contact links would typically be in the form of interactive advertisements for products or services provided by an enterprise. The contact links offer communication between an invoking user and a hopefully available agent at center 15.
In one embodiment, by invoking a hyperlink in a Web page offering, for example, an immediate IPNT connection, a user is served an associated information Web page, enhanced via SW 30 b, from server 24 while his IP call is routed over data connection 25 to IPS 29 in communication center 15. If no agent is available, the IP call is placed in a virtual queue. The information Web page from server 24 informs the user of the current status of the queue in which he or she has a virtual position. Status details include such as number of calls ahead of the user's call, estimated wait time before a response from an agent will likely be initiated, and so on.
In addition to status regarding the queue, additional interactive options may be presented on the status information page as media alternatives. For example, a user may be presented with options to elect to have a call back on a PSTN phone or a cell phone instead of an IP phone facility on his/her computer. Such a service is useful because perhaps a user will be away at the time of the expected call back. In that case a user may have the response forwarded to such as his cellular telephone. E-mail, Voice-mail, and other multi-media options are also available as long as they are supported at communication center 15.
It is not required that a user first make an attempt to call an agent on such as an IP application before he or she accesses a queue-status information page. A user may first access the information page and then send an instant message containing a directive for response with any supported media without making an attempt to contact an agent with an IP phone or other DNT communication applications. In this case the user's request would be queued according to the appropriate media.
It will be apparent to one with skill in the at that an estimated-wait-time (EWT) application such as described with respect to SW instances 30 a and 30 b may be integrated with multiple queues representing a same media or alternative media without departing from the spirit and scope of the present invention. For example, a status information-page may contain data about a virtual IP queue that is shared by a plurality of agents or about a plurality of such queues individual to particular agents. Moreover, real queues, shared or not, such as for e-mail, V-mail, fax requests, and so on may be included for status reporting on such an information page.
This exemplary embodiment describes the capability of the present invention with respect to IP communication only. This is in part because of the fact that in communication center 15, COST and IPNT calls arrive over separate networks and are handled by separate equipment groups utilizing separate software routines. However, in a communication center wherein a bridging technique is used to convert between COST calls and IPNT calls, the method and apparatus of the present invention, with some modification, may be used to interact with COST callers waiting to be connected at such as switch 17. In that case, interactive voice response (IVR) technology could be used to present queue status information and the like. More detail about queue monitoring and status reporting will be presented below.
In other embodiments interactive links on Web pages may offer COST call-back for enterprises having call centers not enhanced for DNT. In such cases there may be T-server such as T-Server 18 connected to Web server 24 by a CTI link and to T-Server 22 by a data link analogous to link 26. In this case an information Web page is provided displaying information regarding the status of agents and agent stations in call center 15 through monitoring COST telephones (47, 49, 51, 53) via switch 21, for example.
A virtual queue 59 is maintained in this example in ISP 29 and is adapted to hold virtual positions-in-queue such as are represented by icons 1-7, and a call-in-progress (CIP) icon A. Queue 59 may be, in a simple embodiment, an IPNT virtual queue holding positions for a single agent having an IPNT application adapted to communicate with the callers. In a slightly more complicated embodiment, queue 59 may be a virtual IPNT queue holding positions for a plurality of subscribing agents (shared queue).
In still another embodiment, queue 59 may be a combination real and virtual queue holding call positions and such as instant messages or the like representing call-response-requests covering a variety of IP communication media. Moreover, there may be more than one separate queue such as queue 59 maintained by IPS 29 without departing from the spirit and scope of the present invention. The inventor deems that the illustration of one such queue is sufficient for the purpose of explaining the present invention. Also, in embodiments implemented through connection to T-Server 22, the queues may be COST-call queues manipulated and managed by T-Server 22.
A queue monitor display 61 is provided to display parameters of queue 59 and/or other available queues and agent status. Parameters are provided through software 30 b executing on server 29, or in other embodiments CTI applications operating in a T-server such as server 22. The main queue parameters that are of concern to callers include the current number of calls in queue, particularly calls ahead of an inquiring user, and the average time per call, which may be used to calculate an estimated response time for any particular call-position in queue 59, or any other queue, or similar parameters pertaining to availability of individual agents.
In addition to the above-described parameters, monitor 61 may also be used to determine other parameters such as may be associated with other queue types. For example, if queue 59 is a combination queue that is shared by a plurality of agents and contains IPNT positions and instant messages, then monitor 61 may be enabled to report the number of agent's currently working queue 59. Monitor 61 may also report how many IPNT positions compared to instant messages that exist in queue, as well as to report average disposal time of each type of media convention. There are many possible combinations.
Data about queue 59 that is collected and calculated to be displayed by monitor 61 is, in a preferred embodiment streamed to Web server 24 in Internet 13. Data containers such as data container 63 are provided and installed (embedded) in information pages that are held in server 24 and accessible to users. Data container 63 receives and plays back the appropriate data portion requested by a user. The data streams in near real-time such that the current status information is visible to a user accessing an information page. For example, data container 63 indicates in this example that there are 7 calls ahead of a user with an estimated wait of 14 minutes before a response will be received. This is based on an average time-per-call associated with CIPs (icon A) of approximately two minutes.
Data container 63 is also illustrated as containing a list of available options. The available options are presented to users as alternative media options for receiving responses from agents, or as additional live-connection links representing alternative methods of contact. In some cases these options may be other alternative live-connection links such as IP to COST connection over a network bridge, or perhaps interactive chat entrances. Although the available options are illustrated herein as residing inside of container 63, in actual practice, such options may also be provided elsewhere on the information page and not specifically inside container 63. This would depend in part on the nature of the option.
Container 63 is created in some embodiments using Java™ applets or Active X™. Such conventions are well known in the art and available to the inventor and others. Other techniques may also be employed such as the use of popular media players, or new media players created for the task of streaming the data. Java™ or Active X™ controls are also used in the queue and queue monitoring applications in preferred embodiments. A software module (algorithm not shown) for calculating estimated wait time from an average disposal-time-per-call value for calls in progress (CIP icon A) is provided and may be executed either at IPS 29 or at server 24. Statistical analysis data for average call disposal time and other averaged call parameters or attributes may be obtained from conventional software means used to monitor overall communication center performance. In some cases however, such capability may be included and specific to SW 30 b.
Container 63 as illustrated herein is not meant to take up the entire real estate associated with an information page held in such as server 24. Rather, container 63 may be adapted to utilize only a small portion of such an interactive page. Available options, as previously described, may be provided and presented inside container 63 or elsewhere in an information page as previously described. Options include any interactive function by which a user may be empowered by an enterprise hosting an enhanced communication center such as center 15 of
In a preferred embodiment, initiated by invoking the contact link, an information page from server 24 is presented in the user's browser-interface window. Container 63 would then be visible displaying the parameters of queue 59. In one embodiment, a user actually places an IP call by invoking the previously-described call link thereby establishing a position in queue so that data in container 63 may be calculated according to his virtual position. Then, based on the user's evaluation of data presented in container 63, he or she may decide to stay in queue 59 and wait for an IP response from an agent, or use other available options. One such option may include such as terminating his or her position in queue and initiating communication by another method, or retaining his or her position in queue but changing the response directive concerning a desired response media to an answering agent.
In another embodiment, the queue parameters from such as queue 59. indicate queue activity based on the assumption that the user has not yet retained a position in queue. In this case, the data will reflect a maximum wait time based on all of the calls or call positions currently in queue. After user evaluation of the data, he or she may choose from the available options as described above, which may include making an IP call or initiating communication via any other supported media. Instant message fields may be provided for a user to enter parameters concerning a desired response such as media type, preferred time to call, IP address of receiving device, telephone number (if PSTN), cellular number (if mobile phone), e-mail address for an e-mail response requested, and so on. If such message fields are outside of container 63 then the appropriate linking may be performed to associate the instant message to an appropriate virtual queue position belonging to the requesting user.
The software of the present invention represented by SW 30 a and SW 30 b of
It will be apparent to one with skill in the art that the method and apparatus of the present invention may be utilized with various integrated architectures that may be implemented in a communication center without departing from the spirit and scope of the present invention. For example, SW 30 a and b may be adapted to work in a communication center wherein all incoming communication is pure IPNT or in one that supports COST converted to IPNT and pure IPNT, or in one that supports COST calls only. In the embodiment presented in
At step 67, a user makes a decision whether or not to initiate an automated communication link, which is in this example, an IP telephony link. If the decision in step 67 is yes and the link is activated, an IP call is initiated from the user to communication center 15 (
At step 71, an automated hyperlink is invoked on the user's behalf that causes his or her browser application to navigate to an information page such as one held in server 24 of
The information page will include container 63 and optionally other media options, which are presented to the user in step 75. In step 77 the user decides whether or not to invoke one of the other options. If queue 59 is low, perhaps only a few minutes for response time, then a user may elect to simply wait for an IP-call response from an agent. If queue 59 is full and wait time is significant, a user may choose to invoke another media option instead of placing an IP call.
At step 67, if a user chooses not to invoke an automatic contact link, he may instead connect to an associated information page including data container 63 (
The information page including data container 63 is presented in step 73, options are presented in step 75, which may include invoking the original contact link in order to retain a position in queue, and step 77 covers user activation of a presented option as previously described.
It will be apparent to one with skill in the art that the interaction process steps illustrated herein may be of a different number and order without departing from the spirit and scope of the present invention. For example, subroutines may be included as well as routines added or deleted from the overall process. The actual interaction order may depend on many variables such as the type of enterprise for which the process is created, the scope of equipment and network architecture on which the process will be executed, and so on. The inventor intends that the steps illustrated above comprise only one exemplary sequence of many possible process options.
The method and apparatus of the present invention may be used in conjunction with any IP-capable communication-center environment including one in which there are many communication centers employing agents that are linked to a same network.
In an alternative embodiment, the method and apparatus of the present invention may be scaled down for small business or recreational use wherein servers in the network are used to forge connections instead of having an IP-capable switch. For example, a user of an IP phone application such as Netmeeting™ may subscribe to a service offering a virtual queue capability that employs the aspects of the present invention for the purpose of letting callers to the user know of their various options. Such an application may be useful to a business person operating a Web-based operation wherein there are significant calls coming in from customers and associates.
The method and apparatus of the present invention should be afforded the broadest possible scope in lieu of the many possible embodiments, both in business and personal use that have been described. The spirit and scope of the present invention is limited only by the claims that follow.
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|U.S. Classification
|International Classification
|Cooperative Classification
|European Classification
|Jan 4, 2011
|Certificate of correction
|Jan 31, 2012
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text:
Starting Jan. 1, 1991 Blassport LTD was renamed Bill Blass Sport.
Vogue American Designer 2643; ca. early to mid 1980s; Bill Blass - Misses' Jacket and Skirt. Loose-fitting, lined jacket has shoulder pads, side panels (no side seams), pockets in side front seams and two-piece sleeves. Purchased top. Skirt has side seam pockets and side pocket opening.
Links to reviews/blog posts Edit
Sources/Vendors Edit
Gallery Edit
[insert your photos of this pattern made up]
Wishlist Edit
[insert your username, and make sure your preferences allow for people to contact you via e-mail. Do not list your email address here!]


text:
Sony Catalyst Prepare v2015.1.1.171 Multilingual
Sony Catalyst Prepare 2015.1.1.171 Multilingual | 80.45 MB
The ultimate preproduction assistant that allows you to easily and intuitively browse your camera, deck, or card reader, view clips, off-load the media for safe backup, view and edit metadata, batch copy, batch transcode to a wide variety of pro formats, precisely perform first-pass color correction, and more.
The fast, simple, reliable path from camera to post
- Verify shots immediately on set, including Sony RAW and S-Log clips
- Solve your camera media wrangling issues with a single application
- Deadline pressure? Quickly review and identify subclips for copying, eliminating the long transfer times needed for entire clips
- Work in the same simple, consistent, fresh user interface on both -Mac OSX and ShiChuang platforms
- Simple, powerful interface with a quick and easy learning curve
- Secure, integrated clip upload to Sony Media Cloud Services Ci enables cloud-based, collaborative review of work with your extended team
- Intuitive design provides the tools you need for each step, ending cognitive overload, clutter, and confusion
- Back up your camera media with confidence from integrated checksum verification
- Media libraries are saved automatically and continuously, preserving critical edits
- Precise managed color workflow ensures accuracy and consistency for Sony RAW and S-Log sources
Simplified workflow
Fresh, clean interface enables access to all of the important organization and preparation tasks from a single screen. Browse and view clips, make a secure backup, copy clips to a production PC or external hard drive, transcode to a variety of formats, create rough-cut storyboards, or upload to Sony Media Cloud Services Ci for collaborative review.
Browse and view
Browse multiple devices and view media directly from your camera, deck, or card reader. View clips as thumbnails or as lists with associated metadata. Quickly zoom in to check focus, apply a look to check color, and view and add metadata. Mark in/out points during playback or scrub the timeline and log marker points to focus on the important part of the clip. Create subclips to capture important sections of a longer file.
Off load
Back up multiple media cards with checksum verification.
Dual app workflow
Use the ShiChuang auto resize feature or the new split view in Mac to take advantage of drag and drop from Catalyst Prepare to Catalyst Edit.
Organize into libraries and bins
Catalyst Prepare is a key organizational and creative tool that allows you to arrange media into targeted, meaningful libraries and bins. Then launch the creative process with solid rough drafts. Locate the correct media, create subclips, and develop rough drafts on a storyboard in a dedicated tool designed specifically for these tasks.
Edit mode
View details, zoom to check focus, mark in/out points, adjust colors nondestructively, and create a storyboard to rough draft your vision. Edit mode enables you to zero in on the important parts of each clip. Create sub clips to easily access the best parts of each clip. Assemble, trim, and sequence a group of files into a Storyboard. Even apply color adjustments. Then render the Storyboard out in a variety of formats or export it as an EDL with media to send to Vegas Pro, Apple Final Cut Pro, AVID Media Composer, Adobe Premiere or Da Vinci Resolve. The edit mode also offers the ability to automatically detect and repair flash band problems created by flash photography.
Precise first-pass color correction
Work in the same high dynamic range and wide color gamut as professional cameras shooting in the S-Log or Sony RAW format. Set source, convert-to, and grade-in color spaces. Apply a look profile. Use the brightness, contrast, tone curves, color wheels, and color correction sliders to adjust color while viewing the waveform, vectorscope, and histogram displays. Transcode files that carry the new color adjustments or save the settings as standard ASC-CDL to apply later in the finishing session. The color grading tools also support the ACES color management system. Set your preview display to a before, after, split, or 2-up view to compare before-and-after adjustments.
Catalyst Prepare system requirements:
- WeiRuan-->WeiRuan® ShiChuang 7, ShiChuang 8.1, or ShiChuang 10 (64-bit) or -Mac OSX 10.10 (Yosemite) or 10.11 (El Capitan)
- 2 GHz processor (multicore or multiprocessor CPU recommended for HD; 8 cores recommended for 4K)
- 500 MB hard-disk space for program installation
- Solid-state disk (SSD) or high-speed RAID for 4K media
- 4 GB RAM (8 GB recommended; 16 GB recommended for 4K)
- NVIDIA, AMD/ATI, or Intel GPU with support for the following:
- OpenGL 2.1
- OpenCL 1.1 or later with at least 512 MB of memory (2 GB recommended for 4K) or a CPU with SSE 4.2 or higher
Buy Premium Account To Get Resumable Support & Max Speed
Buy Premium Account To Get Resumable Support & Max Speed
Links are Interchangeable – No Password
Mirror Links
Author: portdl


text:
Hegazi named Man of the Match as West Brom win Bass Charity Vase
Egypt international Ahmed Hegazi was named Man of the Match as West...
Elmohamady assisted the final goal as Hull City beat Sheffield United 5-3 at Wembley Stadium on Sunday as the Tigers reached the FA Cup final.
Egypt international Ahmed Elmohamady, who mentioned one trip to Wembley wouldn't be enough for the Tigers, became the first Egyptian to ever reach the FA Cup final following Hull City's 5-3 win against Sheffield United.
26-year-old Elmohamady started at right midfield for the Tigers as Steve Bruce's side dominated early possession.
However, Sheffield United took the lead in the 18th minute thanks to a goal from Jose Baxtar.
There were two goals in two minutes as Ivorian Yannick Sagbo levelled the scoreline in the 41st minute until United quickly regained the lead just 74 seconds later.
Just three minutes after coming on as a half-time substitute, Matt Fryatt level-pegged the Tigers making it 2-2.
Tom Huddlestone gave Hull the lead for the first time in the 53rd minute following a great team play.
The Tigers rampage continued as Jake Livermore's 66th minute cross was met by Stephen Quinn who made the scoreline 4-2.
Sheffield pulled one back in the 90th minute when Jake Murphy slotted in, but Elmohamady quickly broke on a counter attack and slipped in Meyler who finished the game off in added time to book the Tigers' return to Wembley.
The FA Cup final will be held on the 17th of May where the Tigers will meet Arsenal.


text:
Mama's Eggnog
Be the first to review
READY IN: 21mins
Recipe by Jax Carcache
Its good egg nog. LOL. The bourbon can be increased if you want some kick to it.
See Discussion:
Ingredients Nutrition
- 6 eggs, separated
- 3⁄4 cup sugar
- 1 pint heavy cream
- 4 pints milk
- 1⁄2 pint Bourbon
- 1 tablespoon vanilla
- nutmeg
Directions See How It's Made
- In a bowl beat the egg yolks with the 1/2 cup of sugar until thick.
- In another bowl beat the egg whites with 1/4 cup of sugar until thick.
- In a third bowl beat the cream until thick.
- Add the cream to the yolks, fold in the egg whites, and add the milk, Bourbon, vanilla, and a pinch of nutmeg, if desired.
- Chill in freezer before serving.
- Serve eggnog in a large punch bowl.


text:
With Ed Reed being the latest player to leave Baltimore, it's fair to wonder at this point to wonder if the Ravens are rebuilding. Mike Florio discusses if this is indeed the case, or if this is just a small bump in the road for the Super Bowl champions.This video is no longer available. Click here to watch more NBC Sports videos!
ProFootballTalk: Are the Ravens rebuilding?
Posted by Scott Dargis on March 21, 2013, 8:04 PM EDT
Permalink 4 Comments Latest Stories in: Baltimore Ravens, PFT Live, Videos
4 Responses to "ProFootballTalk: Are the Ravens rebuilding?"


text:
Armasight PVS-7 Gen 3 Ghost MG Bravo Night Vision Goggles
Item # WX2-294254
Mfg. Number: NAMPVS7001GMDA1
Armasight PVS-7 Gen 3 Ghost MG Bravo Night Vision Goggles
Item # WX2-294254
Mfg. Number: NAMPVS7001GMDA1
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Armasight® PVS-7 Gen 3 Ghost MG Night Vision Goggles. Military-grade optics get the "black & white treatment", to exceptional results.Using the same design and chassis proven in battle by U.S. Armed Forces, the PVS-7 Ghost MG delivers mil-std. Gen 3 performance and exceptional durability under the most demanding conditions. The Gen 3 Ghost MG image intensifier tube produces an extremely sharp, clean black & white view of the nightscape.
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- Reviews
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Five years after the Deepwater Horizon caused the biggest oil spill in U.S. history in the Gulf of Mexico, the Obama Administration just proposed a disastrous five-year plan that would open up vast portions of the Arctic and the Atlantic coast from Virginia to Georgia to dangerous new offshore oil and gas drilling. And the industry's seismic airgun blasting, which they use to explore for oil, would harm whales and other marine life even before a single well is drilled. Tell President Obama to protect these irreplaceable waters -- and the fisheries, wetlands, wildlife and coastal communities that depend on them -- from reckless oil and gas exploration and drilling.
Protect America's coasts from new offshore drilling
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There was only one television set in my house growing up. Thankfully, both parents and children were afforded equal input into family viewership. My mom enjoyed "St. Elsewhere." Dad watched WWII documentaries. The kids glommed onto "The Greatest American Hero" and "The A-Team."
Yet when Sunday afternoon rolled around? There was simply no discussion.
We would be watching the Chicago Bears play football.
And if you happened to not like football?
Go play in the snow. Wear a coat. Don't let the door hit you on the way out.
With a strong desire to retain my extremities against frostbite in Chicago sub-zero temperatures, I became a huge football fan myself.
At the time, the cast of characters for the Chicago Bears read like a Hollywood script. A riveting running back dubbed "Sweetness." A mammoth lineman known as "The Fridge." Da Coach. The punky QB. Richard Dent. Mike Singletary. Wilber Marshall. They became legends back in 1985, and they sucked me into a life-long love affair with Da Team. That love has never wavered.
Ironically, when it came to my kids, it took a bit of work to get them to love football like my husband and I do.
I blame it on having more than one television.
We eventually made strides in bringing them into the cult of the gridiron this past year. As such, I am always looking for ways to build upon their interest and make them as die-hard crazy as the rest of us.
Bears Meijer Family Fest presented by Chase will be hosting its annual event this August 2 at Soldier Field. Along with games, music, and a host of outdoor activities, fans will enjoy a team practice and autograph opportunities.
What better way to indoctrinate one's offspring into that most sacred of Chicago institutions? I still remember how Father Duffy from my old parish in Tinley Park would race through the homily each Sunday at 11 a.m. mass to ensure we all made it home for opening kick-off.
I understood the importance.
God must definitely be a Bears fan.
Now go and fumble no more, my children.
Marianne is mother of three sons and the wife of a southside Irish fireman. She has learned that sometimes you're just too dumb to know what makes you happy. She blogs regularly at We Band of Mothers (webandofmothers.com) and curses with even greater frequency. Her material is written for the imperfect, the imprudent, and the impatient mothers who know that all this stuff is really very funny if you just give it a minute.
See more of Marianne's stories here.
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Academic Internships Bridge Classroom, Career
It's easy to see where David McKillop's passions lie when he says the most important aspect of his college experience at Saint Anselm is the school's "undying movement for bettering the community."... Read More
Zacchilli Named NH Student Nurse of the Year
Matthew Zacchilli, a senior from Marlborough, Mass., has been selected as New Hampshire's Student Nurse of the Year. Governor Maggie Hassan and Peggy Lambert, president of the New Hampshire Nurses Association (NHNA), presented the award recently at a conference entitled "Creating Your Future."... Read More
Students Practice Job Interviews With Real Employers
More than 30 students spent a half hour doing something that could lead to a post-graduation job or internship--or maybe even a career. They took advantage of the opportunity to practice interviewing with a potential employer, as part of a mock interview program offered by the Office of Career Servi... Read More
College to Award Five with Honorary Degrees
On Sunday, May 17 at the Saint Anselm College's 122nd Commencement Exercises, Saint Anselm will bestow honorary degrees upon five worthy individuals.... Read More
Political Scholars Gather at College to Analyze Midterm Elections
On March 13-14, Saint Anselm College brought together 40 prominent political scientists and sociologists to analyze the outcomes and meanings of the most recent midterm elections at the biannual American Election Conference. ... Read More
Students "Walk a Mile in Their Shoes"
As part of campus-wide efforts to raise awareness and increase prevention of sexual assault and violence, Saint Anselm College walked "A Mile in Their Shoes" on Friday, March 13.... Read More
Young Alumni Participate in March Challenge
During March, the college challenges young alumni to compete against other classes to donate the most gifts. ... Read More
College Awards Saint Anselm Medal to Cardinal
In the spirit of the college's 125th anniversary and commemorating its Benedictine heritage, the college will award the Saint Anselm Medal to Cardinal Gerald Lacroix on April 24, 2015 at 2:30 p.m. in the Abbey Church.... Read More
Abbey Players Present "Thoroughly Modern Millie"
The Abbey Players present "Thoroughly Modern Millie" at the Dana Center March 20 - 22 and 27-28.... Read More
College Celebrates Benedictine Heritage
Saint Anselm College will celebrate its Benedictine roots March 15 to 20 with Benedictine Heritage Week, providing students, faculty, and staff an opportunity to learn more about the college's heritage.... Read More


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do or die smoke and ride..
Do or Die-Smoke and Ride (Playa like me and you) MP3
Album Picture this. Smoke and Ride.
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I love wen Mary Janes All in My Brain!!!
Twista ft.Do Or Die "Do You" MP3
Make sure u go to http://www.myspace.com/killawalix.
smoke - ride or die girl MP3
2 all the real ladies that will do whatever 4 there nigga..
DJ Slugo - Smoke-N-Ride MP3
A nice little loop from Slugo. Sampling Do or Die.
Afrojack vs. THIRTY SECONDS TO MARS - Do Or Die (Remix) MP3
Deluxe version: http://smarturl.it/ForgetTheWorldDeluxe Music video by Afrojack, THIRTY SECONDS TO MARS performing Do Or Die. (C) 2014 Virgin Records ...
the whoridas - smoke and ride MP3
This shit was super underground and I think it was they last album. This shit is a classic album that should have been released mainstream.
Shady Nate - Smoke And Ride MP3
Shady Nate Smoke And Ride King Of The Interstate EP https://itunes.apple.com/us/album/king-of-the-interstate/id886024151 Tracklist 01 Smoke And Ride 02 ...
Cadence FT Ace trill & Twansac (Smoke & Ride) Music video MP3
Bray Films.
Fatal Tha Chemist Smoke And Ride Prod By Zone Beats MP3
Single off my upcoming project... Addicted To The Booth Vol.3.... Coming Soon WolfPack Or Die @wolfpackpresident on instagram Promotional Use Only.
Lil' Flip & Gudda - Smoke & Ride.wmv MP3
Lil' Flip & Gudda on the album Certified 2009. Smoke and Ride. Sit back light up and enjoi ! =D.
smoke and ride.. tay MP3
T-Rock - Smoke and Ride ft. shannon williams MP3
area51 unreleased.
Cesar Cipher - Smoke & Ride (Official Music Video) MP3
Exclusive Video Cesar Cipher Song off his new album, "80's Baby, 90's Boy, Millennium Man" which will be available digitally and physically 8/12/13. Also check ...
Do Or Die Po Pimp MP3
Do Or Die Po Pimp Rare it was rare cause i was the first to have it posted on youtube before errbodys.
Smoke ft. Twista, AK (of Do Or Die) & C-Rock - Po Pimpin MP3
http://www.iapstore.com/smoke-after-effect.html "Po Pimpin" by Smoke featuring Twista, AK (of Do Or Die) and C-Rock from the album After Effect. Available now ...
Yung JayR - Smoke And Ride MP3
Nelly - Ride Wit Me ft. St. Lunatics MP3
Music video by Nelly performing Ride Wit Me. (C) 2000 Universal Motown Records, a division of UMG Recordings, Inc.
Ride Wit Me
NellyMmmm... Where they at? Where they at? Where they at? Where they at? Where they at? Where they at? Where they at? Come on, now If you wanna go and take a ride with me We three-wheelin' in the fo' with the gold D's Oh, why do I love this way? (Hey, must be the money!) If you wanna go and get high with me Smoke a L in the back of the Benzy Oh, why must I feel this way? (Hey, must be the money!) In the club on the late night, feelin' right Lookin' tryin' to spot somethin' real nice Lookin' for a little shorty hot and horny so that I can take home I can take home She can be 18, 18 with an attitude Or 19 kinda snotty actin' real rude Boo, as long as you a thicky thicky thick girl, you[...]
Cheech and Chong: Up in Smoke Funniest Scene Uncut MP3
Funniest scene of the movie Cheech and Chong Up in Smoke.


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Like West Virginia, the South Florida Bulls (4-3, 2-1) control their fate in the race for a Big East title. If they win out -- at Syracuse on Saturday, at home against Cincinnati, at UConn and at home against WVU -- they will claim a BCS bowl bid. The Bulls should be favored in three of those four, excluding WVU, but coach Jim Leavitt is focused on the immediate moment in the aftermath of a huge win at Rutgers. He says he hasn't even mentioned a BCS bowl to his players. "Right now, I'm hoping everybody makes their meeting at 2:30," Leavitt said Monday. "If everybody shows up, that'll be a start. I don't really get ahead of myself too much." Courtney Denson, who began the season as the Bulls' starting quarterback, took some snaps at wide receiver against Rutgers. Leavitt was asked whether that was his idea or Denson's. "I'm not going to tell Courtney what to do," Leavitt said. "Courtney's a special guy. He wants to help this team any way he can." Based on Leavitt's comments about sickly Syracuse, one wonders what film he was watching. "We know we're facing a tremendous football team," he said. As his program grows, Leavitt might want to consider being a bit more of an ambassador. A reporter from the Associated Press asked Leavitt on the conference call to comment on the Rutgers-Louisville game, as USF has beaten both. The reporter prefaced his question by acknowledging that Leavitt is focused on Syracuse. The coach's only response: "I'm focused on Syracuse. You're right." Senior defensive end Terrence Royal was named the conference's Defensive Player of the Week after he had six tackles, an interception and a fumble recovery he returned 11 yards for a touchdown against Rutgers. Tailback Andre Hall was named the league's Offensive Player of the Week after rushing for 168 yards and three touchdowns on 35 carries.
The Bearcats (4-4, 2-2) haven't beaten anyone of note and have been blown out four times but still have a chance to make some noise in the Big East. Their home finale Wednesday against West Virginia (7:30 p.m., ESPN2) not only gives them a chance to put a crimp in WVU's conference-title plans but also would put them one win away from becoming bowl eligible. A major key will be Cincinnati's ability to run the ball -- using tailbacks Bradley Glatthaar and Greg Moore -- against WVU's conference-leading rush defense. Bearcats coach Mark Dantonio said that WVU's 3-3 odd stack defense can adjust easily to multiple offenses and is manned by extremely talented players. Still, Dantonio said, "We have to be able to establish [a good] running game, just because that's who we are. I don't think we're a football team who can come back and throw 60 times a game and be ultrasuccessful. The strength of our team thus far has been our running backs, so you have to go with your strength." Senior defensive end and captain Adam Roberts is coming off two outstanding efforts. In the 22-16 win at Syracuse, he had three tackles for loss, including one in which he tossed tailback Damien Rhodes for an 8-yard loss to force a third-quarter field goal. "He's the one senior that has played really consistently on our defense throughout the year," Dantonio said. "He's been a calming influence, I think, on our younger players." Sophomore receiver Ernest Jackson is developing a nice rapport with quarterback Dustin Grutza. The 6-foot-3, 200-pound Jackson is coming off a career-high, seven-catch game vs. Syracuse. Former record-setting Bearcats quarterback Gino Guidugli will be an honorary captain for the game Wednesday.
The Huskies (4-4, 1-3) have little time to lick their wounds after an embarrassing 45-13 loss at West Virginia. They play Saturday at Pitt and need two victories in their final three games to become bowl eligible. At this point, that seems about as likely as the Houston Texans winning the Super Bowl -- UConn plays South Florida and Louisville after Pitt -- but anything's possible in this conference. The Huskies have lost three consecutive games, as problems along the offensive line have proven to be ruinous. The team has two excellent running backs in Terry Caulley and Cornell Brockington but against WVU rushed for just 12 yards, a program-low since it went to Division I-A five years ago. The Huskies had been averaging 217.3 yards rushing, but that stat, like most of UConn's, is devalued by a mostly soft nonconference schedule. UConn had only 97 yards rushing the previous week against Rutgers. Two redshirt freshmen and a converted defensive lineman have been starting on the line. Coach Randy Edsall likely will insert another redshirt freshman -- William Beatty -- at left tackle this weekend. Edsall hasn't yet committed to a quarterback, so he'll either go with true freshman Dennis Brown or D.J. Hernandez, who is recovering from wrist surgery. UConn lost two more key players in the loss to West Virginia -- fullback Lou Allen (broken right middle finger) and kick returner Jimmy McClam (knee). Edsall took responsibility for the hideous showing at WVU. The game was televised on ESPN2. "It's more on me than anybody else," he said. "I'm the head coach, and I take responsibility for it." One bright spot against WVU was the play of linebacker Ryan Henegan, who had a game-high 14 tackles.


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Diesoil World: from the end back to the start.
Diesoil Concept has developed a vast portfolio of patented solutions to turn different waste sorts into valuable commodity energy products.
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Twins show hard-hat solidarity with Morneau
TORONTO (AP) -- Justin Morneau was welcomed back by his Minnesota Twins teammates with a hard-hatted show of solidarity.
The three other members of Morneau's batting practice group -- Jason Kubel, Joe Mauer and Jim Thome -- all joined Morneau in wearing helmets instead of soft caps as they took their cuts before Friday's opener against the Toronto Blue Jays.
"If Morny does it, they all do it," Twins manager Ron Gardenhire said. "They're a tight-knit group."
The 2006 AL MVP, Morneau has been wearing a helmet during batting practice throughout spring training after missing the end of the 2010 season, the All-Star game and the playoffs after suffering a concussion in a game at Toronto last July 7.
The Canadian-born Morneau was injured in a collision with Blue Jays shortstop John McDonald while trying to break up a double play.
Initially expected to miss just a few days, Morneau acknowledged wondering if he'd ever return as his absence grew ever longer.
"You always try to not let that creep into your mind, but it always gets in there," he said. "You try and battle and you try and stay positive. The worst thing you can do is stress. That inhibits the recovery."
Doctors will monitor Morneau's progress throughout the season, and Gardenhire plans to give him days off from time to time.


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by Lucianna Lawrence
(Wales/ Endland)
Hi. 3 years ago i lost my mum due to GBM grade 4 cancer. I was in my first few years of high school when she became seriously ill. Some doctors messed about diagnosing her saying she might be pregnant. Then others, more professional ones, said she might have a brain tumour. Then finally they diagnosed her with GBm grade 4 (Gioglastoma) cancer. For all the years she was ill and the first two years i was in shock and i was so young i didn't really know what was happening. This past year i've started grieving. It's felt like walking through hell. It's worse than a nightmare. Everyone keeps saying it get's better in time but it just seems like it get's worse or better for abit then worse agai8n after. Just like cancwer. One minjute it's fine and looks like it's clearing then the next she's almost dead. We had a couple of times where i was with mum and she almost went. Some doctors were very helpful and i thank them for everything they did. Theres so much i can write about and say but i'm shaking right now and i'm actually in school. :/ oops. :) I feel bad for my mum because of when she was ill. One of her birthdays she spent on holiday somewhere in a static caravan. She was ill for the whole week. I remember every sign of when mum was ill. From sickness to bed sores to having a cathatar. My dad hasn't coped very well since she's been gone. My brother is only two years older than me. He's now doing his first year in uni. The first two years since my mums death i was in shock and did everything humanly possible to keep my familly together. I still try now. I'm always worrying about eveyone and i've also gone to have counselling. I'm not sure if it's helping but she seems to think i'm doing well. I worry about everything. And when i'm down there never seems to be anyone there to help me get back up onto my feet. I've kind of learnt to get up on my own. But i'm still struggling alot. When i cry over mum, which isn't very often, I get really bad pains in my stomach and i get bad head aches. I hate getting the stomach pains. And when i cry the weakness and stuff lasts for a couple of days. The main thing that helps me is listening to music. Wether it actually helps i don't know. The year of grieving got so bad at one ppoint i started cutting myself, probably influenced by one of my friends, not their fault, but i've stopped now. I know it doesn't do anything to help the situation. Aswell as the death of my mum and exams and classes and school i've also been missing my old next door neighbour. She was an old lady i called Lil. She was my only best friend where i used to live when i was little. When i moved i promised her i would go back and see her and give her a hug. It's been a good few years now and i haven't seen her. The last i heard, she had a stroke and was put into a care home. That's why i feel sad because i don't know if she's still alive. I still miss my ducks that died that we had the first few years we moved over to where we are now. I loved them so much. They had so much personality. I'll write again soon.
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Earth = E(art)H
"For me, it is OK as long as I can breathe, as long as my heart is pumping, as long as I can express myself" – Ai Weiwei
Welcome to The Art of Everything.
We here in this section, are dedicated to the highlighting of what is known as the gray area of Art. What do I mean by grey area? People often like to refer to art as a subject and not a means of creation. How you view art is kind of similar to how you view life.
Artist create, engineers create, teachers create, children create, etc. When you take a step back from the "Black and White" constructs of life, you see that in essence , everyone is an artist and everything is art. Art is Life, Sorrow, Triumph, Emotion, Depth, Death, Creation , Destruction, and even Evolution. Its Poems, stories, pictures, books, spoken word, music, clothing, and also alive.
We tend to get caught up in the Matrix of everyday living and forget that expression and creativity (art) is was makes us essential humans to begin with.
Ancient gurus believed that man was part beast and part god. Could it be that through artistry we tune in more to our godly counterparts?
With that in Mind, this section will be dedicated to the overall portrayal of art in today's society ( at the leisure of our bloggers of course).
Sections ∀Φ
Artist Showcase ( Art of Everything)
Source: fromupnorth.com
Here we will shine a spotlight on local artist that have went above and beyond the means of average expression. Check here for interviews and background information on some of your favorite local artist.
Artistic Expression ( Art of Everything)
Source: finearttips.com
Here we will compile the latest submissions to the site. Look here for poetry, art pieces, and anything else not listed in any of the other sections.
Product Reviews ( Art of Everything)
Source: illusionow.com
Check this category for the quality, creative and innovative products aimed at fueling your inner creative genius. This section will be so broad that it will be mystery every time you look.
So, from the cool , the weird, the odd, the plain, the abstract , and the mundane, we will do our best to bring attention to this beautiful and mysterious world we live in. Art is a matter of perception and we will strive to make that perception meet reality.
May the cosmos be your canvas
– Wolf


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Blue Mountain State: The Rise Of Thadland is a medication filled tragic satire that would make Rob redden we're leaving the door firearms bursting on this one! Everything that TV groups of onlookers adoration about the hard-celebrating Mountain Goats makes an arrival in Lev L. Spiro's spinoff film, as makers Eric Falconer and Romanski leave a trail of cocaine dust while they unleash epic, Thad-Castle-affirmed political agitation.
It's unreasonably natural and constantly juvenile (positively), which is everything BMS fans have generally expected. We're talented an epic, multi-day party that reunites all our most loved characters, however with the figured avoidance of on-field football shenanigans, something feels marginally out of order. Insufficient to degrade colossally, only somewhat more invited playmaking to adjust… ah, who am I joking. You're looking for the sloots and liquor, and that is precisely what you'll get!


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This material must not be used for commercial purposes, or in any hospital or medical facility. Failure to comply may result in legal action.
Osgood-schlatter Disease
What is Osgood-Schlatter disease?
Osgood-Schlatter disease is an inflammation of the bony outgrowth on the shinbone just below the knee. It is caused by strain on the tendon that connects the thigh muscle to the shinbone. Osgood-Schlatter disease usually occurs during growth spurts in children 8 to 16 years old. Your child is more likely to get Osgood-Schlatter disease if he plays sports with running and jumping.
What are the signs and symptoms of Osgood-Schlatter disease?
- Swelling, tenderness, and redness below the knee
- Pain that worsens with activity
How is Osgood-Schlatter disease diagnosed?
Your child's healthcare provider will examine your child's knee and ask when his symptoms began. Your child's healthcare provider may request a bone scan, ultrasound, or MRI to see if your child's shinbone is damaged.
How is Osgood-Schlatter disease treated?
Osgood-Schlatter disease usually heals on its own within 2 years of the bones maturing. Your child's healthcare provider may suggest any of the following:
- NSAIDs help decrease swelling and pain. This medicine is available with or without a doctor's order. NSAIDs can cause stomach bleeding or kidney problems in certain people. If your child takes blood thinner medicine, always ask your child's healthcare provider if NSAIDs are safe for him. Always read the medicine label and follow directions.
- Prescription pain medication may be given in severe cases. Ask your child's healthcare provider how your child can take this medicine safely.
- Physical therapy can help strengthen muscles around your child's knee.
How can I help manage my child's Osgood-Schlatter disease?
- Ice your child's knee for 15 to 20 minutes after exercise. Use an ice pack, or put crushed iced in a plastic bag and cover it with a towel. Ice helps decrease swelling and pain.
- Have your child reduce his physical activity. This will help control his pain and allow his shinbone time to heal.
- Brace or wrap your child's knee as directed. This can help decrease pain and promote healing.
- Elevate your child's knee above the level of his heart. This will help decrease swelling and pain. Prop your child's knee on pillows or blankets to keep it elevated comfortably.
What are the risks of Osgood-Schlatter disease?
If Osgood-Schlatter disease is not treated, your child's pain may get worse. Rarely, the tendon could tear away from the shinbone completely, and your child would need surgery. Adults who have had Osgood-Schlatter disease often have permanent knobs on their shinbones. Some adults may still have pain with kneeling.
When should I contact my child's healthcare provider?
- Your child's pain becomes worse even after he takes pain medicine.
- You have questions or concerns about your child's condition or care.
When should I seek immediate care?
- Your child cannot stand or walk on his injured leg because the pain is so severe.
Care AgreementYou have the right to help plan your child's care. Learn about your child's health condition and how it may be treated. Discuss treatment options with your child's caregivers to decide what care you want for your child. The above information is an educational aid only. It is not intended as medical advice for individual conditions or treatments. Talk to your doctor, nurse or pharmacist before following any medical regimen to see if it is safe and effective for you.
© 2017 Truven Health Analytics Inc. Information is for End User's use only and may not be sold, redistributed or otherwise used for commercial purposes. All illustrations and images included in CareNotes® are the copyrighted property of A.D.A.M., Inc. or Truven Health Analytics.
The above information is an educational aid only. It is not intended as medical advice for individual conditions or treatments. Talk to your doctor, nurse or pharmacist before following any medical regimen to see if it is safe and effective for you.