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The Frugal CIO: A Survey of IT Outsourcing Usage in the Aftermarket. by ABeam Consulting (USA) Ltd.
- Linette Newton
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1 The Frugal CIO: A Survey of IT Outsourcing Usage in the Aftermarket by ABeam Consulting (USA) Ltd. MIS Council October 2009
2 Executive Overview...3 Big changes in a short time period...3 Mixed findings but common theme...3 Primary Themes...4 Survey Method Another Tool in the Toolbox...5 Outsourcing vs. Off shoring... 6 Cost of Outsourcing is Rising, Benefits Diminishing Use the Right Tool for the Job...7 Skills Mismatch... 7 Conflicting Business Priorities Contracts can be Tricky...8 Shorter Contracts Tend to be More Successful... 8 Keeping Arms around Scope Is Key... 8 Some Things are Best Done Internally Maintain Contact with People Made Redundant...9 2
3 Executive Overview Big changes in a short time period In July 2008 the MEMA Information Services Council (MIS council), with support from ABeam Consulting, began working to understand the changing role of the CIO within MEMA member companies. Participants in the initial discussions described an evolution occurring in IT resource requirements. Increased understanding of business processes and better communications skills were cited as being of increasing importance for IT staff. At the same time, the rapid increase in technology choices and the acceleration of technology adoption were prompting CIOs to look to outsource service providers to acquire needed skills, augment staff or reduce IT operating costs. IT Outsourcing: subcontracting of IT activities related to operation, maintenance or development of IT products and services. Generally replacing activities previously performed by in house staff but also can be applied to new services for which an organization either lacks required skills or chooses not to use internal resources. Since the initial meeting, ABeam has worked with MEMA to host forums, collect survey data and directly interview MEMA members to further understand how their companies are adapting their use of IT outsourcing services to meet current challenges. Our goal was to help MEMA members to learn the lessons of outsourcing as experienced by their peers and to help facilitate a discussion of both the best practices and the common pitfalls of going outside your IT organization to meet today s business requirements. Over the same time period, the world has been radically changed by the onset of a financial crisis, which has forced the automotive industry to enter what many see as the most disruptive and distressing period in its 100 year history. Individual companies have had to respond with breakneck speed to major volume decreases, raw material price swings, customer and supplier bankruptcies, the collapse of credit markets, and the bankruptcies and bailouts of two of the three American OEMs. Mixed findings but common theme Our survey found that it is very difficult to pigeonhole MEMA members into one or two general categories of outsourcing usage. Each survey participant seemed to be at different stages of outsourcing usage and had experienced different results from their outsourcing service providers. In addition, all indicated differing degrees to 3
4 which the financial crisis and OEM bankruptcies were coloring their view of the market and their reactions to the changing business environment. A common theme identified through the research is a trend toward a more frugal CIO focused on exercising restraint and careful use of resources. The Frugal CIO is concerned with acquiring IT products and services in a careful, considered, efficient manner a CIO who creatively uses already owned skills or contracted services to achieve the IT goals set by the business and to react to new changes as they occur. As such, the Frugal CIO may be moving toward expanded use of outsourcing or away from existing outsource contracts, which have proved to be too expensive for the changing business environment. But in all cases, the Frugal CIO is looking to optimize service delivery in an environment of hard rationing choices. Primary Themes While each story was individual to each company, we did find certain themes and experiences that were often repeated or resonated among the participants as fair characterizations of their experiences and good rules of thumb to apply when entering negotiations for new services or seeking to correct a contract that has suffered from changes in understanding or business requirements. The primary themes we found were: 1. Another tool in the toolbox as businesses expand globally, outsourcing has become a more natural response to a variety of business challenges, the questions are becoming less about where the skills comes from and more about what skills are needed to meet a current or ongoing requirement 2. Use the right tool for the job make certain skills are sufficient for the assigned tasks and that the service provider s focus is aligned to your requirements 3. Contracts can be tricky generally shorter term contracts are preferred (1 2 years), accurate but flexible scope definition is key to avoiding endless renegotiations, maintaining the option to bring some services or activities back in house has been important in cases where outsourcing attempts meet with mixed results or inadequate service levels 4. Maintain contact with people made redundant legacy knowledge can become critical and being able to retain access to the individuals who built and ran the systems prior to outsourcing is often helpful This report expands on each of these themes and provides comments and insights from survey participants as to their experiences. Survey Method This survey of outsourcing trends was conducted in four distinct phases. First, ABeam worked with MEMA members in forums to gain an understanding of the types of questions MEMA members were asking about the use and benefits of utilizing outsourced IT service providers. Second, a questionnaire was designed that 4
5 reflected the questions heard, and participation was solicited participation through the MEMA Web site s online survey tool. After receiving and analyzing responses from 38 MEMA member companies, it was determined to further expand the survey to include collection of more qualitative information from individuals within the MIS Council via a series of telephone interviews. Finally, findings from the MEMA members were compared to overall trends in IT outsourcing. While the participation rates of the individual survey activities were limited, it is believed that the consolidated results of all activities resulted in the ability to determine the themes described in this report and that the report fairly reflects the current state of IT outsourcing within the MEMA community. 1. Another Tool in the Toolbox Despite the attacks on outsourcing of American jobs in the last election, the survey found that most participants were not swayed by the political rhetoric. Instead, most participants struggled to draw a clean line between outsourcing and purchasing any other type of service from a service provider. Whether it was looking for external support for application maintenance, network provisioning, help desk services, systems operations or Commonly Outsourced Services Programming Application Maintenance IT Operations o Server Monitoring o Backup/Restore o OS and DB Management Network Management Central Help Desk Specialized Services (EDI, Tax Table Maintenance, Web Site, etc.) implementation assistance; the primary question the Frugal CIO asked was about ability to meet a need and price. The location of the service provider was much less important than the ability to do the job at an affordable rate and an acceptable level of quality and timeliness. Virtually all companies participating in the survey indicated that they were no longer looking to reduce internal headcount via outsourcing. Instead, several companies reported efforts to scale back previous outsourcing contracts in order to bring critical skills back in house. Some reported that their companies had actively managed target head count levels as part of an overall business planning process and that the decision to use internal or external resources for any particular task or project was driven more by the nature, criticality and duration of the task than any management strategy to shift work out of house. Finally, others simply drew support for IT operations and new projects from a pool of both internal and external resources approved by their corporate parents or contracted locally where local skills were important to the task at hand. When queried about staff reactions to the use of outsourcing, most participants indicated that internal staff members were normally so overloaded with existing tasks that they generally were not threatened by the idea of using external service providers. The bigger concern among both management and staff was that any additional investments or expenses have a clear purpose and achievable benefits. In 5
6 short, it is not just the CIO who is thinking frugally these days, but most people within any particular company. Survey participants uniformly reacted positively to the concept that the use of outsourcing has lost much of the FUD factor that had accompanied the idea in the previous decade and has instead become simply another tool in the CIO s toolbox, which can be employed as needed without much fuss or bother. Outsourcing vs. Off shoring When it came to differentiating between outsourcing and off shoring, there was more caution expressed by survey participants. Outsourcing, when defined as using external service providers to perform operational or project related tasks rather than assigning said tasks to internal resources was widely accepted. Off shoring, when defined as using resources from other countries as a form of labor arbitrage, met with more cautious acceptance. Participants reported very mixed results in the use of lower cost country (LCC) service providers. In particular, efforts requiring local business knowledge or where internal users or customers needed to interact directly or verbally with the offshore resources were reported by several participants as having caused significant issues in their organizations. Often in these cases, the decision to place the work with an LCC service provider had been made by a corporate parent or at a board level. In the cases where the off shore services failed or experienced difficulty, the primary cause cited was an overselling of capability by the LCC service provider at a bargain price that eliminated alternatives. Cost of Outsourcing is Rising, Benefits Diminishing Several participants mentioned that their decisions to use outsourcing has been impacted by rising costs for outsource services. As the supply of qualified, off shore resources has started to lag behind demand for these resources, vendors have been increasing unit costs and in many cases, smaller contracts no longer justify the additional costs required to use offshore resources (i.e., costs for network connections to the service provider, administrative burden required to transfer requirements off shore, additional iterations in requirements definition / development cycle due to telephone game effects, additional layers of management needed for contract administration and vendor management). 6
7 2. Use the Right Tool for the Job The second theme to emerge from the survey centers on the need to choose a service provider with the correct skills and business focus for the task at hand. Very good results were reported where the requirements and skills were closely matched. Poor results occurred when the service provider either did not have the required skills or where the service provider s business focus did not align with the immediate need. Skills Mismatch In the case of skills mismatches, the issue most often cited by participants was a lack of understanding of local or industry business practices or a lack of understanding of legacy systems for which they had assumed operational or support responsibility. Service providers were seen to assign individuals with adequate technical training in packaged applications or software development techniques, but often deep knowledge of specific localization requirements (e.g., stateto state tax law differences, invoicing terms, EDI formats, etc.) and/or industry practices (e.g., automotive release management, serial / lot traceability, etc.) was concentrated in only one or two team members, creating a bottleneck in the ability of the service provider to address users needs in a timely manner. When service providers were tasked with taking over support of existing legacy systems, often they struggled to develop a sufficient understanding of the thinking that went into the initial development and implementation of the legacy applications and systems. Members reported reduced user satisfaction as the most common concern when service providers took over legacy systems. Inability to respond in a timely manner to system disruptions or business changes was also listed as a concern. Conflicting Business Priorities In other cases, participants described situations where an outsource provider took on a project or operational responsibility in order to get a foot in the door, but it quickly became clear that the service provider s real focus was on setting up a longer term contact or expanding their footprint within the participant s company. In the worst cases, it became clear to the CIO that the service provider s key person was being evaluated and motivated by his or her executives to focus efforts on setting up the future opportunity at the expense of delivering the contracted service. In these situations, the service provider was generally shown the door. 7
8 3. Contracts can be Tricky Several survey participants commented on the need to be careful when contracting with outsource service providers. Issues were noted both with the vendor s contracting practices and with contracts executed when the business requirement was not fully agreed within the participant s organization. This was especially true for the first outsourcing contract executed. Shorter Contracts Tend to be More Successful When asked about the optimal duration of contracts, most survey participants favored shorter duration contracts. Generally contracts of not more than two years duration were seen as preferable to those that exceeded two years. Participants that had engaged in long term contracts (three or more years duration) reported the need to suspend or significantly change the terms of the contract after one or two years. The renegotiations were triggered by unanticipated changes in business need or due to the contract not being flexible enough to accommodate new or changed service requirements. Keeping Arms around Scope Is Key Contracts with unclear or overly specific scope definitions tend to be reported as having caused issues in execution. In either case, execution of the contracted services was often impeded by a continuing need to interpret or renegotiate the contract terms. Trying to strike an acceptable balance between specificity and flexibility continues to be a challenge. Best practices for contract scope cited included: Get internal agreement, starting with an IT request that is agreed between IT and the business unit helps to ensure that the final contract reflects both the needs of the business and the needs of the IT organization. For more complex contracts, really read and understand the contract. Ask questions and seek clarification for any areas that are ambiguous. And in all cases, make certain to seek sufficient legal review. Consider all activities and costs that could be associated with the contract. Make certain that there is clear agreement as to which party is responsible. Hidden costs can significantly change the benefit of an outsourced service. 8
9 Plan for contract amendments, as changes are inevitable. Have a clear process and policy for initiating and executing changes to scope or terms. Finally, participants agreed that for contracts where the initial scope is hazy or difficult to define, it is best to work in smaller stages with fixed durations or clear interim deliverables until a full service level agreement can be adequately agreed by all parties. Some Things are Best Done Internally In a few cases, survey participants reported that they decided to change the contracted services in order to bring key activities or services back in house. In most cases, this was driven by a realization that internal resources were more convenient or capable of providing the service at more acceptable quality and service levels. The most frequent activities brought back in house were Level 1 help desk support and ERP architects / systems analysts. The trend was to use internal staff for activities that directly interacted with other business units and to outsource those activities like programming or IT operations which tended to be performed without involvement of other business units personnel. 4. Maintain Contact with People Made Redundant A final piece of advice provided by a few of the survey participants was to make certain to maintain the ability to contact or call upon the services of long term employees or subject matter experts displaced by outsourcing efforts. There were several instances noted where former staff had been recalled or contracted to provide emergency support for the systems they had built or operated, as the outsource vendor was not able to provide sufficient support in a timely basis. 9
10 About the MIS Council The MEMA Information Services Council, a peer group of the Motor and Equipment Manufacturers Association (MEMA), serves as a medium for industry interaction, education and idea exchange regarding matters of common interest to information technology (IT) and e commerce professionals in the automotive aftermarket industry. It provides industry leadership and information through semi annual conferences, committee activities, monthly newsletters and IT education. About MEMA Suppliers manufacture the parts and technology used in the domestic production of millions of new cars and trucks produced each year, and the aftermarket products necessary to repair and maintain more than 247 million vehicles on the road today. MEMA supports its members through its three affiliate associations, Automotive Aftermarket Suppliers Association (AASA), Heavy Duty Manufacturers Association (HDMA), and Original Equipment Suppliers Association (OESA). For more information on the motor vehicle parts supplier industry, please visit About ABeam Consulting ABeam Consulting provides business transformation services that create strategic advantage, improve business processes, leverage technology innovation, and enhance organizational performance for leading multinational and domestic companies worldwide. ABeam partners with clients to diagnose and solve their real challenges with solutions that combine industry and operational best practices with technical expertise. Pragmatic approaches ensure that clients gain measurable value more quickly. Headquartered in Tokyo, ABeam s 3,800 professionals serve 700 clients in 21 countries. For more information, please visit ABeam Consluting is a member of the Automotive Aftermarket Suppliers Association, an MEMA affiliate organization. Contacts Chris Gardner Vice President, Programs & Member Services, Member Satisfaction Automotive Aftermarket Suppliers Association John Pilon Principal ABeam Consulting
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text:
Human error hard to avoid, says Hospital Authority boss
Human error cannot be avoided in an organisation as large as the Hospital Authority, but it will still take steps to improve operations in the face of recent drug-related blunders, the authority's chief has said.
'The Hospital Authority gives out millions of pills each year and there is always human error,' its chief executive, Shane Solomon, said. 'The most important thing is that patients' health is not affected.'
He said the authority was a large institution and so small incidents would attract attention. 'After a number of incidents relating to drugs, the media and the public become interested in all drug incidents.'
Some pharmacists have complained that frequent changes to drug procurement regulations made it easy for dispensary staff to mix up drugs. Mr Solomon said the problem was not unique to the authority.
'A lot of drugs look the same, and it is an international problem,' he said. 'The dispensaries are under a lot of pressure ... we are asking them to be more careful.'
In the latest of the recent series of drug blunders, it was discovered on Friday that diabetes patients had been given drugs used to treat hypertension at the Lady Trench General Outpatient Clinic in Tsuen Wan. Mr Solomon said the clinic would look into the matter and punishments would be considered if negligence was involved. He said the authority was considering automating the system to reduce human error.
Regarding other recent cases in which doctors lost USB drives containing patients' data, Mr Solomon said protecting patients' data should be the authority's highest priority.
He said board members would meet this week to discuss ways to keep patients' data safe. A series of measures might be introduced to prevent further data leaks.
In the past two months, two doctors at United Christian Hospital have lost USB flash drives, containing the data of 55 patients. Mr Solomon said warning letters had been given to the staff members concerned.
Patients' Rights Association spokesman Tim Pang Hung-cheong said while it was true public hospitals dealt with millions of prescriptions each year, the problem was the authority had not addressed the carelessness at the root of blunders.
Incidents at Lady Trench clinic and the Yau Ma Tei Jockey Club Clinic, where patients were given expired cough medicine, showed frontline workers had not been cautious enough, he said. 'Even though there are guidelines, some frontline workers are not following them. The authority had not solved this problem.'
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subset: commoncrawl


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K. O. Friedrichs devised a technique for the qualitative analysis of the spectra of second order differential operators. It is shown that a modification of this technique can be used to obtain quantitative information regarding the distribution of eigenvalues of such operators. These calculations are easy to carry out and explicit examples demonstrate remarkable agreement with precise calculations.
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text:
K-State Excels at Ward Haylett Invitational
K-State Excels at Ward Haylett Invitational
May 3, 2014
Results | Team ScoresMANHATTAN, Kan. – K-State Track and Field put in a strong performance at its first home meet of the outdoor season, the Ward Haylett Invitational, coming away with several notable individual performances. Facing off against Kansas, Wichita State and Air Force in a team scored meet, the Wildcats registered a total of 15 personal best marks, five top-10 school marks, as well as 13 first-place finishes.
Along with action on the track, K-State honored its outgoing crop of seniors, as well as saw the 299th Brigade Support Battalion hand out the third annual Heartbeat of the Team Award. The latter's recipient was Sarah Kolmer, while the K-State seniors had a field day, combining for five first-place finishes and six personal bests.
For the Women…
• Erica Twiss headlined the K-State women's effort, finishing first in both the 100 meter and 400 meter hurdles, as well as helping the 4x100 team to a first-place finish.
In the 100 meter hurdles, Twiss finished in an impressive 13.37 seconds. The win was her third victory in the event this season, as well as a new personal best. She defeated the field by nearly a half of second, besting her previous career high of 13.45 set at this season's Mt. SAC Relays. The senior's latest effort also gave her sole possession of the second-best mark in K-State history.
Shifting to the relays, Twiss, along with Tia' Gamble, Jordan Matthews and Angela Hart, took first in the 4x100 in a time of 45.58 seconds. It was both the first victory of the season for the K-State women in the event, as well as a season-best time. The squad's victory was extremely close, as Hart anchored the Wildcats to a win over the Shockers by only .05 seconds.
Twiss closed out a busy Saturday with a dominant showing in the 400 meter hurdles, winning the event by well over a second in a meet record time of 58.32 seconds. Despite narrowly missing her personal best of 58.28 set this season, Twiss' time was over a half-second better than previous meet record holder Ryann Krais' time of 58.91 – set last season.
• In the high jump, Alyx Treasure matched a career-best mark of 1.85m/6-00.75 to take first in the event. For Treasure, it is the second time this season she has cleared 1.85m, the seventh-best mark in school history. The junior currently has the top mark in both the Big 12 and Division I West Region and is No. 4 in DI.
Also putting in strong efforts were Rachel Proteau and Joslyn Barnes, who finished third and fifth, respectively. Proteau, in particular, shined. She registered an outdoor season-best mark of 1.75m/5-08.75 to earn her first top-three finish of the outdoor season.
• In the throws, Sara Savatovic and Danie Plank both put in winning performances. Savatovic picked up her second-straight and third overall victory in the hammer throw, defeating a field of five with a chuck of 61.93m/203-02.
Plank took first in the javelin, winning the event handedly with a final mark of 49.02m/160-10. It was Plank's second victory in the event this season and her best mark since she set a K-State top-10 mark with a throw of 51.00m/167-04 at the Jim Click Shootout. Rounding out the notable performers in the javelin was Haley Pitko, who had a season-best throw of 40.45m/132-08 to finish fifth.
Lastly for the throws, Dani Winters registered a stellar performance in the women's shot put. She finished second with a personal best mark of 15.90m/52-02.00. Her latest effort bested her previous career high of 15.85m/52-00.00 set indoors at this season's Wildcat Invitational. Also putting in a personal best showing in the shot put was Sarah Kolmer, whose final mark of 12.55m/41-02.25 was a new personal outdoor best.
• Shifting back to the track, Sonia Gaskin had a strong day in multiple events. In the 400 meter, she went toe-to-toe with Olympian Diamond Dixon, finishing second in a time of 52.81 seconds. The time shattered Gaskin's previous career-best of 53.89 set at last season's Ward Haylett, as well as moved her to sixth-best all-time in K-State history. Gaskin finished second only to Dixon, who took first in a meet record time of 52.45 seconds.
In the 4x400, Gaskin, along with Gamble, Jordan Matthews and Sarah Kolmer, took first in a time of 3:40.28. It was the third victory for a K-State 'A' squad, as the Wildcats won by a margin of well over three seconds.
• Merryl Mbeng had perhaps her best performance this outdoor season with two personal best efforts. In the 100 meter hurdles, Mbeng finished second behind Twiss in 13.70 seconds, besting a previous PR of 14.02 seconds and moving to seventh all-time in K-State history. The senior finished the day with a second-place finish in the long jump. Her mark of 5.98m/19-07.50 tied a personal best set at the 2013 NCAA Indoor National Championships.
Also in the women's long jump, Alyssa Kelly placed third with a personal best leap of 5.83m/19-01.50. The mark eclipsed a previous high of 5.77m/18-11.25 set indoors at this season's K-State Invitational.
For the Men…
• In the men's shot put, senior Ryan Hershberger dominated the field of eight with a final mark of 18.86m/61-10.50.Earning his first outdoor victory this season, Hershberger's winning mark was easily a PR, as it bested his previous high of 18.00m/59-00.75 set in 2012. He also moved to sixth all-time in K-State history and currently has the fourth-best mark in the Big 12. Devin Dick also registered a notable performance in the event, setting a personal outdoor best mark 14.73m/48-04.00 to finish fifth.
• Along with Hershberger, the K-State men had considerable success in all the throws events. Reinis Kregers had a PR performance in the discus to finish third with a mark of 49.01m/160-09, while Ivan Hartung picked up his first victory of the season in the javelin. Hartung's final throw of 64.59m/211-11 was a season-best, as well as his farthest mark since the 2013 Kansas Relays – 65.67m/215-05.
• On the track, the K-State men had multiple first-place finishes, as well as several personal best performances.
Carlos Rodriguez took first in the 400 meter in a season-best time of 46.80 seconds, while Christopher Campbell took third in a personal best time of 47.53 seconds. Rodriguez, along with Campbell, Magnus Scott, Jr., and Dane Steen, also took first in the men's 4x100 in a season-best time of 40.41 seconds.
In the 800 meter, senior Kyle Hanson placed third, finishing in 1:50.24 – a PR and the first time he has registered a sub-1:51.00 time in his career.
Lastly on the track for the Wildcat men, Steen finished with a career-best time of 10.72 seconds in the 100 meter dash. It was the fastest non-wind aided mark by a Wildcat sprinter this season.
• Rounding out the winning performances for the men were Kyle Wait in the pole vault and Zack Riley in the high jump. Wait, squaring off against an extremely deep field, came away with his first victory in the event this outdoor season. Finishing with a height cleared of 5.25m/17-02.75, Wait defeated Air Force's Dylan Bell and Joey Uhle by virtue of less failed attempts.
In the high jump, Riley picked up his first victory of the outdoor season, staving off fellow teammate Miles Bearden. Both Riley and Bearden finished with heights cleared of 2.10m/6-10.75, but like Wait, Riley earned first-place due to having only three failed attempts to Bearden's five.
With one home meet in the books, K-State will finish its back-to-back home swing with Wildcat Open on May 10. This will be the final meet for the Wildcats before the Big 12 Championships take place the following week in Lubbock, Texas. For more information on all of today's action, visit www.k-statesports.com.
K-State Results
Ward Haylett Invitational
R.V. Christian Track Complex
Manhattan, Kan.
2: Dane Steen, K-State, 10.72 (-0.8) – Personal best
3: Magnus Scott, Jr., K-State, 10.77 (-0.8)
5: Jordan Matthews, K-State, 24.85
1: Carlos Rodriguez, K-State, 46.80
3: Christopher Campbell, K-State, 47.53 – Personal best
10: Rhys Powell, K-State, 49.28
15: Kaneil Harrison, K-State, 50.09
2: Sonia Gaskin, K-State, 52.81 – Personal best & 6th-best in school history
9: Avery Loyd, K-State, 59.71
3: Kyle Hanson, K-State, 1:50.24 – Personal best
5: Kain Ellis, K-State, 1:51.53
7: Logan Smith, K-State, 1:52.16
17: Blake Goodin, K-State, 1:57.54
18: Ryan Hershner, K-State, 1:57.93
--: Kevin Jantsch, K-State, DNF
5: Marija Stambolic, K-State, 2:13.29
6: Mary Frances Donnelly, K-State, 2:13.92
8: Marie Taylor, K-State, 2:15.37
10: Morgan Wedekind, K-State, 2:16.67
16: Sonja Schneider, K-State, 2:26.98
5: Blake Goodin, K-State, 3:57.63
10: Lucas Demott, K-State, 4:08.32
2: Mary Frances Donnelly, K-State, 4:29.26
9: Morgan Wedekind, K-State, 4:38.64
14: Paige Kochuyt, K-State, 4:57.19
15: Audrey Schmitz, K-State, 4:57.48
100m Hurdles
1: Erica Twiss, K-State, 13.37 (1.2) – Personal best & 2nd-best in school history
2: Merryl Mbeng, K-State, 13.70 (1.2) – Personal best & 7th-best in school history
9: Sarah Kolmer, K-State, 14.93 (-1.2)
11: Joslyn Barnes, K-State, 15.13 (-1.2) – Personal best
400m Hurdles
1: Erica Twiss, K-State, 58.32 – Meet record
5: Angela Hart, K-State, 1:01.95
1: Scott, Jr.-Rodriguez-Campbell-Steen, K-State, 40.41
1: Twiss-Gamble-Matthews-Hart, K-State, 45.58
4: Smith-Hanson-Hershner-Jantsch, K-State, 3:18.99
7: Dick-Kregers-Harrison-Deterding, K-State, 3:24.03
1: Gaskin-Gamble-Matthews-Kolmer, K-State, 3:40.28
5: Barnes-Mbeng-Stambolic-Taylor, K-State, 4:01.51
High Jump
1: Zack Riley, K-State, 2.10m/6-10.75
2: Miles Bearden, K-State, 2.10m/6-10.75
1: Alyx Treasure, K-State, 1.85m/6-00.75 – Ties personal best & 7th-best in school history
3: Rachel Proteau, K-State, 1.75m/5-08.75
5: Joslyn Barnes, K-State, 1.70m/5-07.00
11: Shannon Parr, K-State, 1.55m/5-01.00
Pole Vault
1: Kyle Wait, K-State, 5.25m/17-02.75
10: Tommy Brady, K-State, 4.85m/15-11.00
9: Kristen Petry, K-State, 3.05m/10-00.00
Long Jump
2: Merryl Mbeng, K-State, 5.98m/19-07.50 (0.2) – Ties a personal best
3: Alyssa Kelly, K-State, 5.83m/19-01.50 – Personal best
7: Sarah Kolmer, K-State, 5.53m/18-01.75
Triple Jump
2: Alyssa Kelly, K-State, 11.94m/39-02.25
Shot Put
1: Ryan Hershberger, K-State, 18.86m/61-10.50 – Personal best & 5th-best in school history
5: Devin Dick, K-State, 14.73m/48-04.00 – Personal outdoor best
2: Dani Winters, K-State, 15.90m/52-02.00 – Personal best & 5th-best in school history
8: Sarah Kolmer, K-State, 12.55m/41-02.25 – Personal outdoor best
3: Reinis Kregers, K-State, 49.01m/160-09 – Personal best
4: Ryan Hershberger, K-State, 48.80m/160-01
10: Devin Dick, K-State, 38.66m/126-10
12: Adam Deterding, K-State, 32.76m/107-06
7: Dani Winters, K-State, 47.25m/155-00
Hammer Throw
3: Alex Roe, K-State, 56.74m/186-02
5: Kyle Smith, K-State, 51.83m/170-00
8: Kale Mueller, K-State, 45.70m/149-11
1: Sara Savatovic, K-State, 61.93m/203-02
1: Ivan Hartung, K-State, 64.59m/211-11
10: Adam Deterding, K-State, 39.77m/130-06
1: Danie Plank, K-State, 49.02m/160-10
5: Haley Pitko, K-State, 40.45m/132-08


text:
A few examples games that we have worked on helping our partners in CM, Support, Localization, User acquisition (CPA, SEM, Performance networks, adserving ..) , Social Media Management, ingame events, Game – Masters, monetization, project management and product development.
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text:
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Fighting Words (3 of 9) by Benny Perez
This content is part of a series.Fighting Words (3 of 9)
Series: Fight
Benny Perez
Joshua 6:1-5, 10
Background: We find the Israel has come into their promised land. They have crossed over and now are in the process of possessing all that has been promised. Immediately they come up to an Impossible City, Jericho. The city was impossible to take. It had 50 foot walls and 50 feet thick with 2 walls surrounding the city. There was 15 feet between each wall so if you got over one you would be killed in the between.
Many times in life you find yourself seemingly in impossible situations. It may be finances, family, circumstances or habits.
You see my friends what you say matters. What words are you speaking over your life, family, spouse, kids. Why does it matter?
Proverbs 18:21 "Death and life are in the power of the tongue; and those who love it will eat of its fruit."
Fighting Words Are Important because:
I. Words Have Creative Power.
Hebrews 11:3 "By faith we understand that the worlds were framed by the Word
Of God, so that the things which are seen were not made of things
Which are visible."
A. God's Words Framed the Universe.
1. We see in the creation story God speaking.
2. We see God speaking and it was so.
B. God shows us the creative power of words
1. We see that when God wanted something He spoke it.
2. When God spoke that which was unseen became seen.
C. God is demonstrating to us the power of Words.
1. Psalms 33:6 "By the Word of the Lord the heavens were made and all
The host of them by the breadth of His mouth."
2. Everything we see was brought about by WORDS!
Key Pt: Words carry an unseen power that bring about seen results!
D. If God's Word can help frame a universe, His Words can help Fight the Good Fight
Of Faith.
1. When we fill our mouth with God's Word then we are creating
An atmosphere for miracles.
Key Pt: Words still are creating worlds in which pe ...
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text: Orthofix International N.V. (NASDAQ:OFIX) (the Company) today announced that it is postponing the release of its financial results for the second quarter 2013 and its previously announced conference call to discuss such results, including management's Business Analysis and Key Strategic Initiatives Update, originally scheduled for July 31, 2013. The Company stated that the Audit Committee of its Board of Directors, on the recommendation of management, and after discussion with the Company's independent auditors, concluded that additional time is needed to review matters relating to revenue recognition for prior periods. The Audit Committee has commenced an independent review into these matters, with the assistance of outside professionals. The Audit Committee cannot predict the length of time or outcome of its review. The Company noted that, as a result of these matters, it expects to file a Form 12b-25 (Notification of Late Filing) with the Securities and Exchange Commission (SEC) for the quarter ended June 30, 2013. The Company does not expect to file its quarterly report on Form 10-Q for such period by the August 9, 2013 deadline. At this time, the Company is not providing annual or quarterly guidance for 2013. About Orthofix: Orthofix International N.V. is a diversified, global medical device company focused on developing and delivering innovative orthopedic solutions that drive value for patients, surgeons, and providers. Orthofix's products are widely distributed around the world to surgeons and patients via Orthofix's sales representatives and its subsidiaries, and via collaborations with other leading orthopedic product companies. In addition, Orthofix is collaborating on R&D activities with leading research and clinical organizations such as the Musculoskeletal Transplant Foundation and Texas Scottish Rite Hospital for Children. For more information about Orthofix, please visit www.orthofix.com. Forward-Looking Statements: This communication contains certain forward-looking statements under the Private Securities Litigation Reform Act of 1995. These forward-looking statements, which may include, but are not limited to, statements concerning the projections, financial condition, results of operations and businesses of Orthofix and its subsidiaries and are based on management's current expectations and estimates and involve risks and uncertainties that could cause actual results or outcomes to differ materially from those contemplated by the forward-looking statements.


text:
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An Oregon runner was just about to win the 2015 Pepsi Team Invitational when overconfidence ruined everything. While prematurely waving to the crowd and trying to get them to make some noise, he was rapidly overtaken by another runner who stayed focused.
Needless to say, the newly crowned runner up greeted this last second change with a "WTF?" expression, followed by a "WTF did I do?!" moment of reflection – it it was all captured in the painful video after the jump.
(via HP)


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Amelia Simone Model
Kenny MitchellPhotographer Male San Diego, California, US
My Website: Observe & CreateMy MM URL: http://www.modelmayhem.com/kennethmitchell
Mayhem # 3157076
About MeSan Diego photographer looking to shoot more lifestyle and editorial. Wanting to connect with models and build the both of our portfolios. I aim to make other feel beautiful and comfortable in their own skin as well as to inspire others to find their passion and chase after it. The best contact method would be emailing me. I Can't wait to work with you beautiful people !
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People found this blog today by googling "Jon Sciezka," "Daniel Pinkwater," and "EB White". It's only because I've talked about them, of course, but it makes me happy to think that their fans might end up here. If you like books for boys, I got you covered. If you like silly books with heart, I got you covered. And if you like stories set in New England featuring pigs, be patient — I'm working on it.
3 thoughts on "Googled in good company"
It's so important to draw attention to reading, and attract reluctant readers to it,especially boys. In fact, I've recently completed a feature magazine article on this subject that came out in October, "Help for Struggling, Reluctant Readers."
I grew up as a reluctant reader, in spite of the fact that my father published over 70 books. Now I write action-adventures & mysteries, especially for tween boys, that avid boy readers and girls enjoy just as much.
My blog, Books for Boys http://booksandboys.blogspot.com is dedicated to drawing attention to the importance of reading. And I have a new book, Lost Island Smugglers, coming out in July, 2010.
Keep up your good work.
Max Elliot Anderson
Thanks for dropping by, Max. I've added your blog to my aggregator and the links section. Best of luck with Lost Island Smugglers.
Incidentally, if you click "Guys Read" under Categories, you'll find my posts about boys and books (I originally picked that label because I facilitated a Guys Read book club). Anyway, it's an issue I'm also really interested in!


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Metal detecting is permitted at three sites on borough council owned land:
You can apply online for a 12 month permit covering all three sites costing £28. Refer to the site maps above that show the areas that can be used for metal detecting. Ensure that you read our metal detecting terms and conditions


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chris ledoux the hat mp3 download n8MW free file
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Southwest Florida Water Management District has issued a Modified Phase III Shortage Restrictions, Lawn Watering Days & Times will be limited to once-per-week. Additional restrictions for will be applied as well, including car washing, fountains, and pressure washing. Please see the full Water Shortage Restrictions at http://citynpr.org/index.aspx?nid=431 or http://www.swfwmd.state.fl.us/conservation/restrictions/swfwmd.php.


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As we continue through our halfway-point landmark columns, we thought it would be a good idea to point out some of the great players in the NFL who don't get the recognition they deserve for whatever reason — they are eclipsed by more famous players, they don't get a lot of national TV time, they play in Buffalo, whatever. Here's our team of guys who deserve a bit more of your critical eye — we think you'll be impressed, and you can find the All-Underrated Offense here.
Defensive End: Charles Johnson, Carolina Panthers/Jarret Johnson, Baltimore Ravens
Johnson got some love when he replaced Julius Peppers as the Panthers' primary pass rusher and had a great season in 2010, but he's worth mentioning again. All the talk about the Panthers surrounds Cam Newton, and that's justified, but Johnson is following up his 11.5-sack breakout season of 2010 with an even higher pace in 2011 — seven sacks in eight games.
Johnson gets a bit lost on a defense full of playmakers, but he's our kind of player — the guy who brings a lunchbox to work every day and just beats you over the head with it. Few hybrid ends flash better ability to close off rushing lanes, he can cover, and he'll play all over the line.
Defensive Tackle: Antonio Garay, San Diego Chargers/Ahtyba Rubin, Cleveland Browns
It was tough to exclude Houston's Shaun Cody from this list, so we'll sneak him in here, but even fewer people are talking about the Browns' front line, and you'll see two more of their linemen in our All-Rookie team a bit later. Garay had a career year in 2010, but like Johnson, he's no one-year wonder — he's been dominating at the nose tackle position all season.
Rubin's one of many Browns linemen who may have escaped your notice, but don't let that fine run by Dick Jauron go ignored too much longer. Rubin is that star of that line — he got a fat contract extension in the offseason after leading all defensive linemen in tackles last season with 82 — an amazing feat for an interior lineman. This season, he's got 39 tackles (30 solo), and three sacks.
Outside Linebackers: Parys Haralson, San Francisco 49ers/Antwan Barnes, San Diego Chargers/ Aaron Maybin, New York Jets
The Jim Harbaugh 49ers would like you to know that Harbs wasn't the only coach who came over from Stanford in the offseason — defensive coordinator Vic Fangio is doing an unbelievable job with what has become the best front seven in the NFL. We like Haralson on this list for his versatility — he's disrupted opposing offenses in just about every way possible. He's among the league leaders at his position with three forced fumbles (tied with well-known teammate Patrick Willis), and his two sacks speak to his — and the 49ers' — renewed commitment to dealing with quarterbacks.
Barnes is an underrated pass rusher whom the Jets were also looking at in the offseason. In a rare fit of understanding player value, Chargers GM A.J. Smith locked Barnes up, and Barnes has five sacks for the Chargers as a result. He's really coming on of late with three sacks in his last two games. Maybin was a lost cause with the Buffalo Bills, but maybe he's right when he says that Rex Ryan is seeing something in him that the Bills never did — he's got three sacks in five games with the Jets, which is three more than he had in two years in Buffalo.
Middle/Inside Linebacker: NaVorro Bowman, San Francisco 49ers/Desmond Bishop, Green Bay Packers
Bowman may be the most underrated player in football, period. Few defensive players have made more of an impact on their defenses, and his name is very hot among those who watch a lot of game tape. He's a downhill run-filling force, and he's got the most solo tackles in the NFL through nine weeks with 61. Add in his six passes defensed and two fumble recoveries, and you've got a player who's more than earned the right to play alongside the great Patrick Willis.
Second on the solo tackle list? That's where you'll find Bishop's name — he's got 60 of them, and he's also picked up four sacks in Dom Capers' scheme-versatile defense. Bishop locked up a starting role late last season as the Packers made their Super Bowl run, and he's developed into one of the most versatile linebackers in the game.
Cornerbacks: Chris Houston, Detroit Lions/Corey Webster, New York Giants
Remember when the Lions were a team with a great front four and very little behind it? That's not the case anymore, which is one reason the team is 6-2 right now. Houston's four picks is impressive, and he's also got at least one pass defensed in every game but one this season.
Webster used to be a liability in coverage, but as Tom Coughlin's team has gone through more than its share of injuries to the defensive backfield, he's really stepped up — he has done well as the team's No. 1 cornerback by default. In a three-week stretch this season, he was matched up on Larry Fitzgerald, Sidney Rice and Stevie Johnson, and gave up just 16 catches for 132 yards combined.
Safeties: George Wilson, Buffalo Bills/Kam Chancellor, Seattle Seahawks
Another underrated Bills player — are we sensing a trend here? Wilson has been among the most valuable and productive players at any position — not only does he have the most solo tackles of any non-linebacker (54), but he's also picked off four passes and has six passes defensed. Generally, the safety who leads the NFL in tackles will be the box guy who can't cover as well, but that's just one more indicator of Wilson's true value.
Chancellor got lost in the 2010 draft that also brought the team super-safety Earl Thomas, and it took a bit longer for him to get the hang of the position. But the Seahawks decided to let veteran Lawyer Milloy go in the offseason and rely on what they perceived to be Chancellor's improved abilities and leadership. The team has been rewarded with three picks and 10 pass deflections this season from Chancellor, who can also play all over the field.


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loW Key
I'm apparently having a black &white phase going on. Oh well.
Some low key -attempts then as well. This was far easier to execute with one lamp and I'm kind of digging these.
Posted by
9:41 pm
2 comments:
High keY
*changed them to black&white. don't know which ones I prefer.
Some high key -attempts for my studio course portfolio without proper studio gear (*weep*). Well better than nothing. It irks me so much how I haven't really taken any proper photos in ages. Why can't I just get "healthy" I've been sick for over 7 weeks now(! seriously!). But one week till Autumn break which hopefully means more photos and after that my last term at school will start *gawk*.
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Product Spotlight
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Taking the Seasons by Storm
Seasonal items are the standout segment in the general merchandise category
It?s hurricane season. Do you know where your flashlights, duct tape and batteries are? More importantly, do your customers know?
In areas of the United States located in hurricane zones, such as the Gulf Coast or Eastern Seaboard, convenience stores have an enormous opportunity to sell weather-related general merchandise when hurricane season hits. Keeping up with the current weather status and having backstock or secondary displays ready to go on items such as flashlights, batteries and even candles will result in greater incremental sales, according to Kirk Bailey, merchandising manager at wholesaler McLane Co. Inc.
?With the continued blurring of the channels, c-stores must include a plethora of seasonal items to compete,? Bailey said, citing sun care and insect repellants during the spring and summer, and hunting accessories during the fall. ?More c-stores are looking for in/out seasonal item opportunities to drive sales.?
Items that are attached to new movie releases, such as cups, mugs, caps/hats, flatware or plush toys, are also worthwhile seasonal options to drive sales and create excitement in-store, according to McLane?s merchandising manager. The same holds true for items with local collegiate logos, including caps, visors, keychains, etc., particularly in the fall during back-to-school time and in the winter during the holiday season.
From the retailer perspective, Phyllis Simpler, operations manager at the 13-store Minute Market chain in Medford, Ore., confirms that she has been staying on top of seasonal merchandise ?add-ons? thanks to fierce and growing competition from all angles ? Walmart?s downsized stores to dollar stores to drugstores and even the liquor store down the street.
?We know our customers have choices and we know the No. 1 reason they come to us is based on our customer service, but we also know they don?t want to see the same things every day, and seasonal general merchandise is our ticket to variety and excitement,? Simpler said.
Indeed, when it comes to general merchandise, seasonal is where it?s at for c-stores right now. While the overall category eked out a 0.6-percent increase in per-store sales last year, seasonal items posted a stellar 17.6-percent sales increase, according to the Convenience Store News 2014 Industry Report, released in June. As a result, distributors and retailers in the convenience channel are gearing up for more strategic seasonal sales.
?There are opportunities to increase general merchandise sales by developing a merchandising calendar for seasonal items ? for example, licensed NFL products in the fall and cold-weather gloves in the winter,? advised John Roach, vice president of merchandising for distributor Eby-Brown Co. LLC ?Since many of these ?in-and-out? items are ordered well in advance, it is important to plan ahead.?
It is critical that the product is in the store at the very beginning of the season, Roach stated. However, it is also important for retailers to start getting out of that product before the season is over so that a proper sell-through can be achieved.
Pine State Trading Co., another convenience wholesaler, likewise stresses the importance of ?pre-planning? and says it is the key to seasonal general merchandise success.
?We present c-stores with seasonal offerings to pre-order months in advance ? from BIC limited-edition trays, to Novelty Inc. floor displays, to fishing and hunting merchandise,? explained Dan Goulette, category analyst for the distributor.
Recent seasonal items that have sold well in Minute Market locations include warm-weather apparel such as ?popcorn? tops that stretch to fit many sizes; greeting cards and gift wrap at key holiday times such as Christmas and Valentine?s Day; little toys for children and dogs at Christmas time; and Halloween earrings and novelty jewelry that Simpler sells from a little round basket at each store?s checkout area.
As for the proper merchandising of these and other seasonal items, Eby-Brown?s Roach advises c-store retailers to maximize awareness and increase impulse opportunities through a variety of vehicles, such as counter displays, endcaps, inline presentations and freestanding displays. ?Keep in mind that the front door and the cash wrap area are not the only areas to catch the attention of the customer. There are many high-traffic areas that can be considered,? he added.
When c-stores keep core seasonal display locations maintained, customers become accustomed to seeing the items in the same locations. Then, seasonal needs and seasonal planning can be strategized accordingly, ideally utilizing a single source, Roach explained.
?By working with Eby-Brown on the core general merchandise items, which we deliver weekly along with all the other categories, our retailers are able to improve operational efficiencies and maintain proper inventory positions, which they are typically unable to achieve using a group of DSD [direct-store delivery] suppliers,? he said.


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Hola amigos: A VUELO DE UN QUINDE EL BLOG., la Fundación Nacional de Ciencias de Los Estados Unidos, nos alcanza la información sobre los cinco pasos que se deben tener en cuenta sobre los mortales tornados. NSF, nos dice: "En mayo, cuando los tornados están en las noticias, la National Science Foundation (NSF) habló con el experto tornado y NSF Subdirector de Geociencias Roger Wakimoto para aprender más acerca de estas tormentas mortales - lo que incluye nuevos estudios nos están diciendo acerca de cómo, dónde y cuándo los tornados se forman. Los resultados científicos ofrecerán mejores formas de predecir tornados........"
More information..........
May is the peak month for twisters
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This is part 16 in a series on NSF's geosciences risk and resilience interest area. Please see parts one, two, three, four, five, six, seven, eight, nine, 10, 11, 12, 13, 14 and 15.
In May when tornadoes are in the news, the National Science Foundation (NSF) spoke with tornado expert and NSF Assistant Director for Geosciences Roger Wakimoto to learn more about these deadly storms -- including what new studies are telling us about how, where and when twisters form. The results will offer scientists better ways of predicting tornadoes.
1. Why does the U.S. seem to experience the most tornadoes in May?
The highest average number of U.S. tornadoes per month is in May, followed by June. May is the time when the two ingredients that are required -- very unstable air and strong vertical wind shear -- are most common. That being said, we're now seeing a trend of tornadoes breaking out earlier in spring, such as April or even March.
2. What U.S. states/regions have the most tornadoes, and why?
The Great Plains is where the most tornadoes occur; the region is often referred to as Tornado Alley. It's an ideal location due to warm, humid air flowing northward from the Gulf of Mexico at low levels, and cold, dry air coming down from Canada at upper levels, producing very unstable air. Beyond the Great Plains, tornadoes occurring over the southeastern U.S. have recently attracted scientists' interest.
3. Are there tornadoes in countries other than the U.S.?
Tornadoes are typical in the mid-latitudes, between 30 and 50 degrees north and south. Countries that experience tornadoes include Bangladesh, Japan, Australia, New Zealand, China, South Africa, Argentina and many nations in Europe.
4. What are we learning about how and when tornadoes form?
Tornadoes usually occur in association with particular types of severe storms, such as supercells and squall lines, called tornado parental storms. But not all these parental storms generate tornadoes. Tornadogenesis, as the formation of tornadoes is called, remains the "holy grail" of tornado research. Recent work suggests that the temperature of the outflow air from the parent thunderstorm could play a critical role. There is a lot we don't yet understand, including the circumstances that produce tornado outbreaks.
5. What will NSF-supported tornado research underway this spring tell us?
A field project called TWIRL (Tornadic Winds: In situ and Radar measurements at Low-levels) is now taking place. It will improve our understanding of tornadogenesis and tornado evolution. The research includes the use of three Doppler on Wheels (DOW) mobile radars, and vehicles with deployable pods for weather observations. Scientists Karen Kosiba and Josh Wurman of the Center for Severe Weather Research are conducting this follow-up study to the past NSF-funded VORTEX-2 field campaign.
NSF is also working with NOAA on a Congressionally-mandated project called VORTEX-SE, which focuses on studies of tornadoes that bring deadly threats to the southeastern U.S. NSF is supporting scientists from academic institutions, who are working with researchers at NOAA laboratories to conduct ongoing field research.
From these efforts, we hope to discover critical information about which storms are most likely to produce tornadoes so forecasters can issue earlier warnings.
|Cheryl Dybas, NSF (703) 292-7734
Related WebsitesTWIRL:http://www.cswr.org/contents/twirl.php
Track TWIRL researchers live:
NSF Directorate for Geosciences:
NSF News: Vortex 2 Scientists Hit the Road Again:
A large wall cloud arcs around a rotating thunderstorm updraft near Ogallala, Nebraska.
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Doppler on Wheels, or DOW, can go where no man--or woman--has gone before, or should.
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Vortex-2 scientists trailed this Wyoming twister during their spring 2009 expedition.
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Don't try this at home: Researchers study tornadoes from a safe distance.
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Image of a strong tornado near Arab, Alabama, part of the outbreak on April 27, 2011.
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the National Science Foundation (NSF)
Guillermo Gonzalo Sánchez Achutegui
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