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In-Hospital Volunteer FAQs
How do I apply?
If you want to be a volunteer in the hospital your first step is to attend a Volunteer Info Session. You can attend a session at the hospital or online. The application for being a volunteer in the hospital is provided at this session. Check out the calendar and find a session that fits your schedule.
Community volunteers do not need to apply. Register to receive emails about upcoming events. Sign up to volunteer as your schedule allows!
Are you looking for volunteers now?
There are always volunteer positions available in the hospital. Attend the Volunteer Info Session and learn about which programs currently need the most help. We are not able to answer this question on the telephone because it requires a review.
We are also always looking for volunteers to help with Community events that benefit Phoenix Children's. You can register to receive information today.
I tried to register for a Volunteer Info Session but I got a message the session is full. Is there any way I can still attend?
Often times, a few people who have registered are unable to attend. If you would like to come to the hospital for the session, staff leading the session can let you know if seats indeed are available.
I'm not 16 years old yet. Can I still volunteer?
We do require that you be at least sixteen years old to be a volunteer in the hospital year round. The Summer Volunteer Program is designed for students ages 13 to college senior to learn more about what it's like to work in a hospital environment. Visit the Summer Volunteer Program pages for details.
Many community volunteer events allow teens to participate. You can register to receive information about upcoming events.
I have never worked in a hospital. Is that OK?
Yes, we provide training to familiarize you with a pediatric hospital environment.
I'm a winter visitor. Can I volunteer in just the winter months?
Participating in our community events is a perfect way to help the children and the hospital for part-time residents. Your only commitment is the event you register for. There are no interviews or health or training requirements. Visit our Community Volunteer pages to learn more.
Volunteering in the hospital requires training and a commitment to a same-time, same-day schedule of 3 to 4 hours per week for a minimum of about six to eight months. Therefore, community events are the best way to participate if you are only visiting the area for a few months.
What is the dress code?
Briefly, business-casual attire, no shorts or open-toed shoes. No artificial nails or visible tattoos. Reviewing the dress code is part of the training and you will receive more details at that time.
Are uniforms provided?
Yes, Volunteer aprons are provided. A $10 donation is welcome.
Can I volunteer with a friend?
Volunteers at Phoenix Children's are assigned individually to areas for their service. You can certainly attend the Volunteer Info Session together, do your training together, and maybe even carpool if you're assigned at the same time! It may be difficult to assign you to the same day and time but you're welcome to discuss it at the interview if you're selected.
Community events are different. Often we have friends and groups that participate together. Some groups participate in the events as a team-building activity. You can register to receive information about upcoming events.
I don't know what immunizations I had. What do I do?
If you were born after 1/1/1957, you are required to show immunity to measles, mumps, German measles and chicken pox. Try your best to find your immunization records, or physician records that document you had those illnesses. Without them you will need a blood test, at your expense, to see if you are immune. This is called showing proof of "titers." If the bloodwork shows you are not immune, you will need to get the vaccinations at your physician's office and provide proof to our Occupational Health Office to be cleared to volunteer.
If I just had a Tuberculosis (TB) test, can I use that?
Phoenix Children's Occupational Health will accept TB test results from within the last twelve months. A second TB test would be conducted at the time of your appointment.
Do I have to pay for parking? The uniform?
You do not have to pay for parking. To attend the Volunteer Info Session you can park in the Cambridge Visitor Parking Lot on Cambridge Avenue, at no charge. You will be instructed where to park for your training visits and when you become a volunteer – all at no charge.
There is a suggested $10 donation for your uniform, and it can be collected at the time you get your uniform.
What are the different volunteer programs that are available?
Please visit the volunteer pages on this website. You will find lots of information on the types of programs available to you. Also, you will learn more when you attend the Volunteer Info Session.
I really only want to hold and rock babies. Is there a program like that?
Phoenix Children's has patients of all ages in all of our care areas. Many volunteer positions include patient contact either in groups or one on one. We have limited opportunities for experienced Phoenix Children's volunteers in our Neonatal Intensive Care Unit (NICU.)
I/we would like to come in and read, play games, and visit with the patients. Is that ok?
Unfortunately, due to infection control and confidentiality guidelines only in-hospital volunteers may come into contact with the patients here in the hospital. If you or any members of your group would like to become an in-hospital volunteer please visit those pages on the website to learn more.
Groups can also help the patients at Phoenix Children's Hospital through our community events. You are encouraged to visit our community volunteer pages to learn more. Groups may also apply to host a special event in The Child Life Zone.
My schedule seems to change regularly. Can I change my shift schedule?
Volunteers are assigned to shifts the same day and time of day each week. Changes can be made periodically (i.e. you had a job change or a change in your school schedule) However, frequent and/or weekly changes are not available.
Is there a time limit to complete my minimum 100 hours of service?
Volunteers are asked to share at least 100 hours of service per year. That is a minimum and most volunteers continue their service reaching milestones of 500, 1000…5000 hours or more!
Can I volunteer more than once a week? In more than one place?
When a volunteer first starts their service, we typically assign them to one shift. Additional shifts can be added as you get comfortable around the hospital.
Can I take vacations or do I have to complete 100 hours in a row?
Volunteers take vacations just like staff! You would inform your immediate supervisor of any time away, much like at your job.
How long after attending the Volunteer Info Session do I have to apply to become a volunteer?
You have up to one year to apply after attending an Information Session. If more than a year has passed, you are required to attend another Information Session to get the most up to date application and program information.
How soon can I start?
From the date you're interviewed and placed, the average time to complete all training, the tour and health screen appointments is about four weeks. Trainings are offered weekly so it's possible, if your schedule allows, to shorten that time!


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FHWA > HEP > Environment > Toolkit Home > Streamlining
|Environmental Review Toolkit
|Planning and
|NEPA and Project
Project Delivery
|Section 4(f)
|Water, Wetlands,
and Wildlife
|Accelerating Project Delivery
The Federal Highway Administration (FHWA) believes that the use of collaborative problem solving and alternative dispute resolution in the process of developing transportation projects under the National Environmental Policy Act (NEPA) is key to improving transportation decision making and the effectiveness of environmental reviews. This belief underlies FHWA's Environmental Streamlining and Stewardship Program. Principles of collaborative problem solving and conflict management have been captured in a Guidance Document prepared by FHWA, in partnership with the U.S. Institute for Environmental Conflict Resolution (U.S. Institute), entitled: Collaborative Problem Solving: Better and Streamlined Outcomes for All. The guidance focuses on identifying and addressing the sources of conflict among state and Federal agencies during the transportation project development and review process.
To further encourage effective interagency collaboration and conflict management during NEPA reviews of transportation projects, the FHWA and U.S. Institute developed a series of facilitated, interagency workshops for each of the standard Federal regions. The objectives of the workshop were to 1) engage participants in discussions about their regional transportation project review process in a manner that would encourage the use of interest-based negotiation and collaborative problem-solving skills, 2) stimulate discussion about how to manage conflicts and resolve disputes when they occur, and 3) enhance trust and respect among staff members of the various agencies so that ongoing relationships could be strengthened.
A total of 11 workshops were held between May 2003 and March 2004. Each workshop included a balanced representation of Federal transportation and environmental review and permitting agencies; state transportation, environmental, natural resources and historic preservation agencies; and affected Native American Tribes. A total of 367 agency and tribal representatives participated. The common thread among all participants was a significant and continuing involvement in transportation project development and reviews.
A design team consisting of FHWA and U.S. Institute staff, and environmental conflict resolution trainers and facilitators developed a standard workshop format and agenda. Each workshop was facilitated by two of the four facilitators on the design team. The workshop format emphasized facilitated discussion rather than training. Each workshop was customized for the region in which it was held by interviewing selected participants beforehand to learn about key topics, issues and concerns.
Participants evaluated each workshop using standardized U.S. Institute questionnaires. Survey results were used to adapt and improve the workshop format and agenda. Overall, the participants found the workshop experience to be worthwhile. Based on the success of the regional workshops, FHWA and the Institute have initiated a state-level workshop series. These workshops will focus on state-specific issues and continue to stress collaborative problem-solving approaches. Each workshop will be partially underwritten by FHWA.
Attempting to solve transportation problems while protecting and enhancing environmental and cultural resources often leads to controversy and stalled decision-making. Congress recognized this dilemma when it created the environmental streamlining and stewardship provisions of the Transportation Equity Act for the 21st Century (TEA-21), which directs agencies who are developing and reviewing transportation projects to work cooperatively and continuously together with the goal of reducing project timelines and achieving better outcomes.
To help achieve these goals, the U.S. Institute for Environmental Conflict Resolution (U.S. Institute) and the Federal Highway Administration (FHWA) worked in partnership to develop a conflict management and collaborative problem-solving framework for Federal and state agencies, as part of the FHWA's Environmental Streamlining and Stewardship Program.
The framework has four major components:
The Design Process
Through a competitive process, a team of facilitators and trainers was selected to work with the FHWA and U.S. Institute to develop the facilitation process, including workshop objectives and a basic format highlighting topics. The workshop development team included:
The team developed a Facilitator's Guide, workshop agenda and workshop materials to be used at all 11 workshops.
Prior to each regional workshop, the facilitators interviewed key invitees to identify topics of specific concern and/or interest. Exploring the underlying dynamics of the relationships among agencies within the region was a key factor in customizing the workshop. Although the focus of the workshop series was to enhance participants' understanding and use of collaborative problem-solving and dispute-resolution techniques, this preparatory work increased the relevancy of the learning and skill-building opportunities among participants, by encouraging them to apply the skills in the context of discussions about current issues and problems specific to their locale.
The workshop agenda included discussions based on the principles of conflict management and dispute resolution in the Guidance Document, and focused on interest-based negotiation and collaborative problem-solving among agencies and tribes. Included were facilitated discussions on issues or problems of significance to the specific region that had been identified from the pre-workshop interviews. The design team determined that a two-and-a-half day format provided the best balance between accommodating critical information and activities, and not unduly intruding upon the participants' busy schedules.
After each workshop, the design team used participants' evaluation feedback to collaboratively revise and fine-tune methods, materials, activities and agendas for the remaining workshops. (The final workshop agenda is included as Appendix A.)
Workshop Materials
A workshop notebook was created for participants to use with the session agenda and as a future reference tool. The notebook included:
(The complete Table of Contents can be found in Appendix B.)
To encourage discussions and direct interaction among participants, the workshops were presented using a low-tech approach. Activities were highly interactive including breakout discussions, role-plays and "fishbowl" exchanges. Key ideas and skills being presented by the facilitators were highlighted on permanent flip charts created by a calligrapher, rather than projected using an electronic medium. In this way, a classroom atmosphere with dimmed lights and a screen orientation was avoided. Copies of all the permanent flipchart pages were included in the participants' notebook as reference points. Throughout the entire workshop, open discussion and interaction were paramount.
Identifying and Inviting Participants
Working with selected FHWA workshop coordinators in each of the 10 Federal regions, the U.S. Institute workshop coordinator identified candidate participants from relevant Federal and state transportation, environmental and historic preservation agencies and affected tribes. Selected participants were "NEPA practitioners" - those who work on developing and reviewing or permitting transportation projects on a regular basis. (For a copy of the letter to FHWA coordinators explaining the workshop and how to develop an invitation list, see Appendix C.)
To enhance the opportunity for everyone to be involved in the discussions during the workshops, attendance was capped at 40, and averaged 35. Where an agency had multiple offices within a Federal region, and especially where state agencies had multiple sub-state regional offices (many of which are active in transportation development or review activities), the search for participants was narrowed to the target numbers by focusing on those candidates who were involved in the largest, most complex and perhaps most controversial projects.
Improving relationships among those staff members routinely working together on transportation projects was an important concept. As a result, field staff rather than agency managers were more likely to be candidates. (For a copy of the "Guide for Identifying Invitees" letter, see Appendix D.)
The following agencies were identified as those with a likely involvement in transportation project reviews:
The FHWA coordinator gathered names of possible participants from these agencies and, in consultations with the U.S. Institute workshop coordinator, prioritized them.
To encourage the participation of all agencies involved in the project development and review process, FHWA underwrote the cost of travel and accommodations for participants, and the U.S. Institute processed all expense reimbursements. Even under these conditions, it was sometimes difficult to get agencies to commit a staff person from their office to participate due to internal scheduling and workload constraints, especially for the first few workshops. In order to attain the desired number of overall program participants, a total of 723 candidates were invited and 367 confirmed.
A waiting list of alternates was maintained for each workshop and, when there was a cancellation, the next person on the list was notified and invited as a replacement. Surprisingly, only once did weather (an ice storm) affect workshop attendance. Even though tribal representation was somewhat more problematic to achieve due to difficulty in finding the appropriate tribal individual to invite, tribal members participated in nine workshops and definitely added to the richness of workshop discussions. Given the total number of agencies and tribes that could be accommodated, the tribal/agency balance was good. As the workshop series progressed, word spread and the desirability of participating grew. Individuals began requesting an invitation on their own, either for themselves or for someone else from their agency.
The distribution of workshop participants by agency type or affiliation is shown in the table below.
Selecting Workshop Sites and Facilities
Workshop sites were selected to maximize convenience, obtain accommodating facilities and minimize cost. The U.S. Institute handled all contracting and facility arrangements. One workshop was held in each Federal region except Region 4, where two workshops were held due to the large number of states in that region (eight states plus Puerto Rico).
Two facilitators were assigned to each workshop, mixing and matching all combinations of the four facilitators. The size and lighting of the workshop room were taken into account when selecting facilities. The map below shows the cities where workshops were located. Additional logistical details are listed in Table 2.
Workshop Activities and Dynamics
Participants were assigned seats the first morning and reassigned different seats each succeeding morning thus helping to establish new or strengthen existing relationships. The workshop format emphasized group discussions, both within each table and between tables, and interactive presentations to the group as a whole. Representative workshop topics included:
A block of time was set-aside in each workshop for breakout discussions, using collaborative problem-solving methods, focused on two to four specific topics that had been identified during the pre-workshop interviews or brought up during initial workshop discussions. These topics included:
Workshop Documentation
A video was made of the workshops to document the regional series and capture its purpose, nature, format, flavor and effectiveness. Scenes include selected segments from the Region 7 (Nebraska City) and Region 4 East (Atlanta) workshops, and interviews with key project spokespersons (Fred Skaer and Ruth Rentch from the FHWA; Dale Keyes from the U.S. Institute) and each of the four facilitators. Highlights included how the workshops were designed and delivered, example workshop discussions, comments from the participant evaluations and ideas for a future state-specific workshop series.1
Evaluation Background
The 11 regional workshops were evaluated using the U.S. Institute's Program Evaluation instruments. The participants were asked to complete a brief evaluation questionnaire on the last day of the workshop. The evaluation findings were used not only to facilitate real-time improvements in the workshop, but also to help the U.S. Institute and the FHWA understand how the participants benefited in achieving enduring changes in agency collaboration and to assess remaining challenges. Of the 367 participants who received questionnaires, 325 completed and returned them, an 89 percent response rate.
The summary of the respondents' assessment of each of the 11 workshops is expressed for the purpose of this report on a respondent-level.2 Descriptive statistics (including the mean and standard deviation) were used to summarize the respondents' feedback. The results are expressed as the mean score on a 0-10 evaluation scale.
Summary of Workshop Evaluations
Overall, the evaluation findings suggest positive assessments of the workshops by respondents. Participants evaluated the workshops in terms of the following categories:
Across all 11 workshops, the average respondent score for each of the evaluation categories was above the midpoint (5.00) on a 0-10 scale, where 0 is the lowest and 10 is the highest rating. The level of achievement is characterized as low (0-5.00), medium (5.01-7.50) and high (7.51-10.00). The overall ratings were medium for two categories (quality of materials and benefits of participation) and high for the other two (level of instruction/facilitation and quality of facilities). (See Table 3 below.)
Evaluation Category 1: Quality of the Workshop Instruction/Facilitation
Overall, the respondents provided a very positive assessment of the workshop instruction/facilitation. Fourteen attributes were assessed (Table 4). The assessment was made based on a 0-10 rating scale where a "0" indicated "totally unacceptable" and a "10" indicated "best I have ever experienced." With the majority of scores above 8.00 on the 0-10 scale, the respondents reported that the quality of the facilitation was among the best they had ever experienced. Strikingly, there was a high degree of agreement among the respondents, that is, the standard deviations among rating scores were relatively low.
"The facilitators were excellent at remaining (or appearing to remain) totally unbiased."
"Offered everyone a chance to participate to the degree they were comfortable."
"allowing group to arrive at destination by living and experiencing the techniques presented;"
"The facilitators worked very well together - complimentary energy and experiences."
Evaluation Category 2: Quality of the Workshop Materials
In all 11 workshops, the average respondent scores were at the high level of achievement for four items (materials worked well, were easily understood, matched my needs, and added value) and medium for the other item (the materials will be an essential reference for future work).
"The notebook includes some excellent resources on streamlining and collaborative decision making,"
"I plan to share this notebook with others."
"If or when a problem manifests itself, I can go back to these materials and refresh my memories."
Evaluation Category 3: Quality of the Workshop Facilities and Services
The majority of respondents in all workshops rated the workshop facilities at the medium or high level of achievement. The workshop attributes evaluated included: workshop location, lodging arrangements, meeting and breakout rooms, accessibility for people with disabilities, registration, meals and refreshments, restrooms, security and parking. Notably, all respondents in all 11 workshops provided very positive feedback on the location of the workshop (i.e. the average rating was 8.44).
"Great location, food, great job! I thought this was well worth my time!"
". . . an excellent venue. I was very favorably impressed."
Evaluation Category 4: Workshop Benefits and Gains
In terms of benefits and gains that participants experienced as a result of attending the workshops, evaluation results indicate that the workshops were particularly successful in providing practical knowledge. In particular, the average rating among all respondents for the achievement measure "I will be able to apply this knowledge when I return to work" was 7.43 (medium), as shown in Table 5. In 45 percent of the workshops, the average rating among participants was above 7.50 (high).
Following is a sampling of comments provided by participants, relating to the benefits and gains they received from the workshops.
Gains in Understanding Awareness
"I've gained a more intimate view of the operational cultures and mandates of our potential partners."
"Have a better understanding of the NEPA process and components that need to be considered, and how issues are raised."
"The workshop has made me much more aware of the responsibilities and concerns of different agencies."
"Workshop heightened my awareness for potential alternative solutions."
Gains in Skills
"Learned valuable new skills about understanding interests of others - expect to apply this in future interagency work; learned good approaches to building trust through open, honest communication"
"I will directly use the principles of collaborative problem solving in my participation on the interagency team for one of the nation's streamlining projects. I will also apply the skills in my efforts to build, enhance and solidify interagency relationships at the Federal, state and local level."
Improved Communications and Networking
"This workshop provided an excellent opportunity for networking and getting to know more resource agency staff."
"I have begun to envision potential strategies for interacting earlier on projects with FHWA and ..."
"...continued communication and partnering with participants to insure that the level of participations don't decline and that participants perceive that their issues are being heard and addressed."
Using the Workshop to Effect Change
"I am currently engaged in a number of projects [or will be] that involve a number of different agencies, the public and another state. I anticipate the information from this workshop to be integral in helping to resolve issues that may arise."
"Implement several ideas gathered from this workshop; pre-scoping meetings to flush-out ideas, enhance listening skills, set stronger priorities for agency reviews, and stronger direction to sponsoring agency to set reasonable project schedules."
"To improve our American Indian relationship and coordination."
Recommendations on Workshop Improvements
The respondents were asked to elaborate on ways that the workshops could be improved to help the FHWA and U.S. Institute make real-time changes during the workshop series, and to assess what challenges remained for participants after the workshops. One recurring theme expressed by several respondents was:
"This workshop is a great first step. The next step will be a series of continuing meetings with agencies. It may be beneficial for this workshop to help promote continuing coordination. It seems to me that we all need regularly scheduled coordination meetings."
Many respondents also identified the need for "more individualized, state-by-state sessions with all relevant agencies."respondent recommended holding a workshop specifically for tribal governments while another respondent suggested holding "annual workshops for elected officials."
The regional workshop series provided an excellent opportunity for NEPA practitioners to learn and practice principles and tips in the FHWA/U.S. Institute Guidance Document, engage in collaborative problem solving, and begin discussions on regionally relevant topics. But this is just the beginning if the promise of environmental streamlining and stewardship is to be realized. Following are suggestions for specific follow-up activities drawn from ideas that emerged in the workshops.
Building upon recommendations offered by workshop participants, the FHWA and U.S. Institute have developed a state-level workshop program. The two agencies will work collaboratively with one or more partner agency and/or tribal nation sponsors to design, plan and oversee the state-level workshop. The FHWA will fund a portion of the cost of each state workshop. These workshops could be an opportune way to continue the team-building activities of the regional workshops or to further the discussions by focusing on state-specific topics.
Agencies and/or tribal nations that would like to co-sponsor a workshop on a specific state topic or problematic issue in the project development and review context are invited to submit an application. Applicants will be considered on a first received basis and evaluated on the completeness of the information requested. Once an application is accepted and workshop parameters (size, location and duration) have been decided on, an interagency or intergovernmental agreement will be signed with the sponsoring entity or entities to govern the cost-sharing arrangement.
(For a more complete description of the state-level program, see Appendix E.)
Letter to FHWA Coordinators For
|Candidate 1
|Candidate 2
Send this information to:
Mari Kemper
Project Associate
U.S. Institute for Environmental Conflict Resolution
130 South Scott Ave.
Tuscon, AZ 85701
520-670-5299 / 520-670-5530 (phone/fax)
CDR Associates
100 Arapahoe Ave., Ste 12
Boulder, CO 80302
(303) 442-7367
Jonathan D. Bartsch, M.A., Program Manager at CDR Associates in Boulder, CO, is an experienced facilitator, mediator, trainer and researcher. His area of focus is on complex, multi-party environmental and organizational consensus-building processes. Applying collaborative processes to transportation and water related issues in a number of national and international cases is a particular area of attention. His cases include: transportation decisions, management of interstate water resources, management and use of state surface water and ground water, dam re-licensing, air quality issues and historic preservation. Mr. Bartsch is effective in bringing together governmental policy makers and regulators, industry and utility representatives, legal advisors, technical experts, environmental advocates, and the interested public to build consensus on environmental and public policy issues. He has facilitated meetings among transportation and environmental agencies in South Carolina and Colorado, both as part of the NEPA process on projects and as part of improving interagency working relationships. He has designed and delivered courses including "Public Involvement in the Transportation Decision-Making Process" sponsored by FHWA, "Complex Environmental Negotiations" for the USFWS, and "Overview of Collaborative Decision-Making and ADR Approaches and Procedures," for the Bureau of Reclamation and the Department of Interior. Jonathon Bartsch is known for his ability to custom design and conduct public participation and decision-making processes in contentious situations.
Fox Mediation
3414 NE Clackamas
Portland, OR 97232
(503) 231-6557
Carie Fox, owner of Fox Mediation, in Portland, OR, has broad experience in complex, multi-party disputes, focusing on natural resource and land use issues. Workplace mediation, systems design, assessment and training form about 40 percent of her case load. Ms. Fox has a background in science (M.S. in Soil Science) and law (J.D.) helping her to bridge the legal and scientific issues that sometimes arise. The role she takes is primarily dictated by what the parties want 3/4 neutral project manager, facilitator, head-banger, Camp Counselor, decision scientist, exorcist or shuttle negotiator. Ms. Fox has played all these roles with often stellar results, reason being that she listens to what the parties tell her, and acts on it. Carie Fox believes the occasional good belly-laugh may also be a key to success. Finally, perhaps the best sign of success is that the groups she has helped to form or reform, function extremely well long after the conclusion of her intervention.
CDR Associates
100 Arapahoe Ave., Ste 12
Boulder, CO 80302
(303) 442-7367
Louise Smart combines her background in planning with over 20 years of dispute resolution experience to make her an effective facilitator, mediator, and trainer in environmental and public policy decision-making and conflict resolution. Her cases have involved: transportation decisions, management of interstate water resources, wetlands avoidance and mitigation, cleanup of Superfund and other contaminated sites, sand and gravel mining, flood damage reduction, permitting processes, historic preservation and housing strategies. She is effective in bringing together governmental policy makers and regulators, industry representatives, legal advisors, technical experts, environmental advocates, and the interested public to build consensus on environmental and planning issues. She has facilitated meetings among transportation and environmental agencies both as part of the NEPA process on projects and as part of improving interagency working relationships in South Carolina, Virginia, Texas, Colorado and California. She has designed and delivered over 60 FHWA-sponsored courses on "Practical Conflict Management Skills to Resolve Transportation/Environmental Issues," "Public Involvement in the Transportation Decision-Making Process," and the "Environmental Leadership Seminar." She is a partner in CDR Associates in Boulder, Colorado.
13 Cottage St
Cambridge, MA 02139
(617) 661-3200
John G. Wofford is a mediator, facilitator and arbitrator with his own nationwide practice in dispute resolution based in Cambridge, Massachusetts. He is a lawyer who for many years has not represented any one side in a dispute; rather, he provides only impartial services in a wide range of subject areas. Over 30 years ago he began mediating and facilitating major transportation, environmental and land use disputes. He has been a partner in a Boston law firm, has held positions of responsibility in government at both the state (Associate Commissioner of Public Works for Massachusetts and Director, Central Transportation Planning Staff for the Boston Region) and Federal levels (Deputy General Counsel, US Department of Transportation). From 1999 to 2002, he was a Presidential appointee to the Federal Service Impasses Panel, which is charged with final decision authority in resolving disputes in negotiations between the Federal government and its unionized employees. He was a senior consultant with Endispute, Inc. for six years, and established his own practice in 1993. He is a graduate of Harvard College (BA), Harvard Law School (LLB) and of Oxford University (BA, MA), where he was a Rhodes Scholar. He is a member of the Bars of Massachusetts, New York and the District of Columbia (DC inactive).
U.S. Institute for Environmental Conflict Resolution
Morris K. Udall Foundation
U.S Department
of Transportation
Federal Highway
State-Level Interagency Workshops on
Transportation Issues - Collaborative Problem Solving
For Better Solutions
April 1, 2004
The Federal Highway Administration (FHWA)'s Office of Project Development and Environmental Review and the U.S. Institute for Environmental Conflict Resolution (U.S. Institute) announce a program for developing state-level workshops to collaboratively address issues related to transportation project development and environmental review. The workshop series is an outgrowth of region-wide workshops held recently in each of the 10 Federal regions on environmental streamlining and collaborative problem solving. The FHWA and the U.S. Institute will work collaboratively with partner agency and/or tribal nation sponsors to design, plan and oversee the workshops. The FHWA will fund up to 50% of the cost of each state-level workshop.
The Transportation Efficiency Act for the 21st Century (TEA-21) identified slow, inefficient project review processes under NEPA as a major barrier to meeting our nation's transportation needs. Section 1309 - Environmental Streamlining - was included in TEA-21 to promote efficient and effective transportation project development that also protected and enhanced the environment. The FHWA responded with its Environmental Streamlining and Stewardship program. A focus of the program is strengthening interagency working relationships, specifically, improving collaboration and managing conflict in the project development and review processes.
The FHWA and the U.S. Institute have partnered to assist agencies in achieving more productive and effective working relationships through the development of:
Both the regional and state-level workshop series are intended to help agencies apply the principles of interest-based negotiation, collaborative problem solving, and alternative dispute resolution presented in the Guidance Document to relevant, real-world challenges. These workshops also provide the opportunity to learn about resources for getting assistance and resolving disputes when they emerge.
Agencies and/or tribal nations that would like to co-sponsor a workshop on a specific state topic or problematic issue in the project development and review context should submit an application using the attached application form. Applications will be considered on a first received basis and evaluated on the completeness of the information requested. Once an application is accepted and workshop parameters (size, location and duration) have been decided, an interagency or intergovernmental agreement will be signed with the sponsoring agency or multiple agencies to govern the cost-sharing arrangement. Sponsoring entities must provide at least 50 percent of the project cost. A total of 10 workshops will be supported with the current program funding.
Each workshop will be developed through a collaborative team process. The planning team will include representatives from the sponsoring and participating agencies and/or tribal nations, FHWA, the U.S. Institute, and two facilitators - a lead facilitator (one of the experienced facilitators from the regional workshop series) and a second facilitator selected by the team members.
Working with the planning team, the U.S. Institute will manage, coordinate and oversee the following tasks:
The workshop design and materials will be modified from those used in the regional workshops.
For more information about Environmental Streamlining and Stewardship or the workshop program, contact:
Ruth Rentch,
Project Development Specialist
The U.S. Institute
Dale Keyes
Senior Program Manager
To discuss ideas your agency and/or tribal nation has for a workshop or the application process, contact:
The U.S. Institute
Mari Kemper
Program Associate
U.S. Institute for Environmental Conflict Resolution
Morris K. Udall Foundation
U.S Department
of Transportation
Federal Highway
State-Level Interagency Workshops on Transportation Issues
Collaborative Problem Solving For Better Solutions
Application for FHWA Co-Funding
These workshops are intended to address key substantive and process issues that agencies face in developing and reviewing transportation projects by applying principles of collaborative problem solving and interest-based negotiation.
Please provide the following information:
Agency or Tribal Nation:
Please list other participating agencies and/or tribal nations and indicate which ones have agreed to participate:
|Agency/Tribal Nation
(yes/not yet)
1The video is available free-of-charge on CD or VHS formats. To receive a copy, please contact Ruth Rentch at the FHWA (202-366-2034) or Dale Keyes at the U.S. Institute (520-670-5653).
2For a copy of the complete evaluation report, which includes workshop-level as well as respondent-level results, contact Dale Keyes at the U.S. Institute (520-670-5653).
3The numbers in parentheses are target ranges for the number of participants. Each range reflects the number of states in each region and the desire to maintain a balanced representation among agencies, also keeping in mind the maximum desired size of each workshop - 35.
4For a list of regional and field offices for NMFS (and with links to the USFWS website), go to: http://www.noaa.gov/fisheries.html

subset: commoncrawl


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Whiskey Myers Wants to Know — Are You The Ultimate Southern Man? [VIDEO]
Whiskey Myers is on the lookout for the ultimate "southern man" and that means they're giving their fans a chance to win a fishing trip, fishing gear, tickets to shows, iPod Shuffles, custom guitars, albums, CD's, Whiskey Myers' merchandise and much more! To get more details and register click right here.
Their current single "Ballad of A Southern Man" is an amazing song about a man trying to hold on to his way of life in the midst of a changing world and if you haven't seen the emotional video that accompanies it, I've gone ahead and included it down there for you as well.


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Great White Back In Palm Beach County Waters
Her name is Katharine, but she's not someone you'd like to go swimming with no doubt. Katharine is a Great White Shark. She started her summer in the Gulf of Mexico, but has recently been spotted off the coast of Boynton Beach.
Ocearch.Org recently registered a "ping" somewhere between Lake Worth and Lantana. That actually happened on Saturday. Katharine is a tagged shark with a GPS.
Experts say it appears Katharine is making her way north. Her previous two "pings" were Key Largo and the Bahamas. Ocearch has tagged 150 sharks in the past seven years.
Photo by TCPalm


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Spotlight Article:
The Curse of the TRC
Archaic utility cost effectiveness-testing is killing effective energy efficiency programs
Keep Reading
Collaborative Makes Efficiency Programs Efficient
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For the past three years, state and utility low-income programs promoting energy efficiency in Iowa have collaborated, extending their reach and saving themselves and their customers money. [continue reading]
Duct Improvement in the Northwest Part I: New Construction and Retrofit
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In the Northwest, energy losses in forced-air systems average 25%-30% in electrically heated homes, with some homes being significantly worse. [continue reading]
Duct Improvement in the Northwest Part II: Mobile Homes
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Although the thermal shell of the typical mobile home has changed radically over the last 30 years, the air distribution system has not. The walls have gone from 2 x 2 framing with an R-4 fiberglass batt to 2 x 4 or 2 x 6 walls with a high-density R-21 batt (codes vary from state to state). [continue reading]
Advancing the Art of PRISM Analysis
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Since the original version of PRISMÃ(PRInceton Scorekeeping Method, developed and copyrighted by Princeton University) was released in 1986, it has been used by utilities, private companies, government agencies, and universities to estimate energy savings from conservation programs. [continue reading]
Coming Soon: "Interactive" Home Energy Management
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Hundreds of households across the country are participating in pilot tests of interactive energy management systems, while utilities are getting a better picture of how the systems actually work in residential buildings. [continue reading]
Defrosting Refrigerator Data
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We now have a better idea of the energy use of older refrigerators, thanks to utility programs nationwide that pick up second refrigerators. [continue reading]
SMUD Customers Pay a Premium to be PV Pioneers
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Sacramento residents are signing up in droves to pay a 15% premium (about $3-$7 per month) on their electric bill, in exchange for the pleasure of hosting tiny utility power plants on their roofs. [continue reading]
Wisconsin's "Orphan" Solar Program
archive CONTENT
In July 1993, Wisconsin Public Service (WPS) and Public Energy Systems (PES) began to evaluate the condition of existing Solar Domestic Hot Water (SDHW) systems as a precursor to a New Install Demand-Side Management (DSM) program. [continue reading]
Amber Schilberg, on behalf of Energize Connecticut
A Closer Look at Connecticut's Zero Energy Homebuilding Competition
At the Better Buildings By Design conference, Ann Edminster spoke about the growing interest in net-zero-energy buildings saying, "This [...
Paul Raymer
Angry Air!
John Tooley said, "Air is like crooked rivers, crooked people, teenagers, and cheap labor. It always seeks the path ...


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Whether you know it or not, the expectations you form as a coach about players on your team affects not only your own behavior toward them but also the feelings and performance of those players.
Having such an influence on your players' athletic experience and development is a huge responsibility and a process every coach should understand.
Here's how the process works.
Step 1: Coaches Form Expectations of Players
All coaches form expectations of players on their team. For example, often coaches have higher expectations for players that they feel are more athletic.
When sources of information allow accurate evaluation of athletic potential and ability, there is no problem. However, inaccurate expectations (either too high or too low) especially when the expectations are too rigid and inflexible, often lead to unsuitable behaviors by the coach. This leads us to the second step -- coaches' expectations influence their behaviors.
Step 2: Coaches' Expectations Influence Their Coaching Behaviors
Most coaches behave differently if they have high or low expectations of a specific player and these behaviors normally fit into one of three categories:
1) Quality and amount of interactions with an athlete
* Coaches spend more time talking and working with "high-expectation" players because they expect more of them.
* Coaches show more caring and positive emotions toward high-expectation athletes.
2) Quality and amount of instruction toward an athlete
* Coaches lower their expectations of what skills a "low-expectation" athlete can learn/execute and thus establish a lower standard of performance.
* Coaches provide a "low-expectation" athlete correspondingly less time in practice drills.
* Coaches are less patient in teaching challenging skills to low-expectation players.
3) Type and amount of feedback toward an athlete
* Coaches give high-expectation athletes more instructional and informational feedback.
* Coaches provide more positive reinforcement and praise for high-expectation athletes after a successful performance.
Step 3: Coaches' Behaviors Affect Athletes' Performances
It is easy to see why athletes who consistently receive more positive and instructional feedback from a coach will show more effort, improvement, and enjoyment in soccer. As a coach, it is also easy to take credit for how your positive coaching behaviors directed toward high-expectation players positively affect performance. However, it is more difficult to see how coaching behaviors directed toward low-expectation players might be negatively affecting performance. Read the following and see if you can think of times when your expectations/behaviors as a coach might have unknowingly affected a player's performance in a negative way:
* Low-expectation players often receive less playing time and less effective reinforcement and as a result have poorer performances.
* Low-expectation athletes attribute their failures to a lack of ability reinforcing the notion that they aren't good and may never have future success.
* Low-expectation players demonstrate lower levels of self-confidence and perceived ability.
Step 4: Athlete's Performances Confirm the Coaches' Expectations
Often an athlete's performance adds confirmation to a coach's initial evaluation of the athlete's ability and potential. However, few coaches are actually aware that their own expectations and behaviors helped produce this self-fulfilling performance result in their athletes. Thus, it is absolutely critical that all coaches understand the cyclical relationship between their expectations and players' performance - players' athletic development and enjoyment are dependent on this knowledge.
Please check back in for my next article that will detail how coaches can better keep their expectations in check to ensure all players have a fair chance to reach their potential and enjoy their soccer experience.
(Eric Steege, a performance consultant with the International Center of Performance Excellence at West Virginia University, is currently in the doctoral program for Sport and Exercise Psychology at WVU and a volunteer assistant coach with the WVU Men's Soccer team. He can be reached at 608-213-5025 or by email at email@example.com. Steege's previous contribution to the Youth Soccer Insider was "How to handle disgruntled players.")


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By Nanette Lavoie-Vaughan, NP
The laws regulating Medicare managed care organizations (MCOs) do not specifically address nurse practitioners. Reimbursement from Medicare to an MCO and from an MCO to a physician is made under the terms of the contract between the parties. An MCO usually reimburses providers who are admitted to the plan's provider panel. Some admit NPs to the provider panel, some decline to admit NPs but allow them to provide services for patients on a physician's panel, and some decline to admit NPs and permit only those on provider panels to see patients.
Some MCO contracts allow a physician to delegate to an NP the authority to provide services. If this isn't confusing enough, reimbursement for MCO patients seen by NPs is less than that to physicians. In most cases, NPs need to set fees at 115% of the MCO rate or higher to get reimbursement comparable to a physician.
Expert Advice
So how do you negotiate the best rates if you are seeing patients for a Medicare MCO? Don't even bother going through the Center for Medicare and Medicaid Services (CMS), advises Jan Towers, legislative and reimbursement specialist for the American Academy of Nurse Practitioners. Instead, Towers suggests that NPs use relative value units (RVUs) to set fee schedules that provide the highest level of reimbursement.
Understanding RVUs
Each CPT code has an associated RVU or resource-based monetary conversion factor that will calculate the actual reimbursement for a particular service. RVU rates vary by geographic location. RVUs are payer neutral and are the same whether the provider receives capitated or fee-for-service reimbursement.
Medicare's allowable charge for a given CPT code is derived from a formula that contains eight components: three RVU values, three Geographic Practice Cost Index values (GPCI), the Budget Neutrality Adjustor and the Conversion Factor. The work RVU is designed to reflect the work effort and intensity required, the practice expense RVU value represents the expenses the practice incurs, and the malpractice expense RVU varies depending on the relative exposure.
Medicare recognizes that it costs more to practice in certain locations, and it adjusts payments accordingly by using the GPCI. In 2007, after a 5-year study, Medicare increased the work RVU values. However, legislation that covers Medicare payments puts a cap on the amount that fee expenditure can increase when work RVUs are adjusted. To keep payments under the cap, Medicare introduced the Budget Neutrality Adjustor. The Conversion Factor converts RVUs into dollar amounts.
Using the CMS Web Site
All current RVUs can be found on the CMS Web site at www.cms.hhs.gov/PhysicianFeeSched. These unit values are updated annually.
Tools for calculating fee schedules using RVUs are easily accessible on this site. Go to PFS Relative Value Files. Then find the latest zip file for 2010 by clicking "next" until you get to the last item on the list. When you download and unzip the file RVU10AR, you will find multiple documents. The three you need are PPRRVU10.xlsx (RVU values), GCPI.xls (GCPI codes for each geographic area) and RVUPUF10.xls (instructions on how to calculate the Medicare allowable amount). This last document also explains the components of the calculation spreadsheet.
To calculate a CPT code's allowable amount, use the following formula:
(Work RVU × Budget Neutrality Adjustor) × Work GCPI + (Practice Expense RVU × Practice Expense GCPI) + (Malpractice Expense RVU × Malpractice GCPI) = Geographically Adjusted RVU × Conversion Factor = Allowable Amount.
The Future
Use the RVU method of setting fees to generate marketable income and find ways to supplement revenue for your practice. Problems with managed care billing translate to diminished return.
Take steps to add income wherever possible. Routinely review your business plan and practice for areas that can be streamlined. Consider adding services for cash fees or bringing in other types of healthcare providers with whom you could share revenue.
NPs play a valuable role in the healthcare market. National NP organizations have been lobbying for increased autonomy and improved reimbursement. Add your voice by contacting your state legislators to advocate for these changes.
Nanette Lavoie-Vaughan is an adult nurse practitioner and former practice owner who provides consultant services to geriatric healthcare professionals and caregivers. She is a published author and professional speaker. For more information, visit www.nanettelavoie-vaughan.com
Action Points
> Do market research: Call other providers to inquire about their fees.
> Follow Medicare reimbursement rates: Set rates at 1.8 to 2.5 times the base Medicare allowable rate.
> Use RVUs: This is how insurance companies set rates, and you can, too. Take the RVU and multiply it by the conversion factor to get your payment rate.
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Lawyers outline arguments to judge on Pennsylvania voter ID law
HARRISBURG — Pennsylvania's pending voter-identification law — one of the strictest in the nation — would turn the right to vote into a privilege and disenfranchise a large number of voters, an attorney for the plaintiffs said as a trial on a constitutional challenge got under way on Monday.
The lawyer, Michael Rubin, charged that the Republican majority in the Legislature and GOP Gov. Tom Corbett rebuffed suggested changes to accommodate the special needs of certain groups, such as older people with limited mobility, in obtaining a photo ID that the law requires all voters to show at the polls before they may cast ballots.
Faced with a choice, "almost invariably ... they chose to make it harder," Rubin, a Washington attorney who is a member of the plaintiffs' legal team, told Judge Bernard McGinley.
Senior Deputy Attorney General Timothy Keating argued that the plaintiffs, who include the Pennsylvania League of Women Voters, the NAACP and Philadelphia's Homeless Advocacy Project, lack the evidence to overturn the law.
In Pennsylvania, a law approved by the Legislature is presumed to be constitutional unless evidence shows that it "clearly, palpably and plainly violates the constitution," and the evidence in this case falls short, Keating maintained.
Keating said special provisions have been made to help seniors, veterans and college students obtain acceptable IDs. A special, free ID card for voters who lack a state driver's license or ID card issued by the state Department of Transportation or other acceptable ID is available through the Pennsylvania Department of State.
"Hundreds of thousands" of Pennsylvanians, who are disproportionately low-income, elderly and minorities, won't be able to vote under the state's law enacted in 2012, Rubin said.
The law requires voters to show photo ID, such as driver's licenses, municipal government, nursing home, college or military IDs, before casting a ballot. Put on hold last year shortly before the presidential election because of a court challenge, the case is back before Commonwealth Court on whether to overturn the law.
The trial is expected to last up to two weeks.
McGinley, a Democrat, sat on a dais beneath a blue Commonwealth Court seal overlooking a packed courtroom of about 60 people — about one-third of them reporters; another third. advocates and lobbyists; and another third, lawyers.
Keating said requiring voters without ID to go to a PennDOT center and have a photo taken is "not unduly burdensome."
Keating said that there are 8 million registered voters in Pennsylvania and that fewer than 6 million voted in the last election.
PennDOT issues more than 9 million licenses and IDs, he said.
A new Department of State ID will be issued to registered voters without documentation, state officials say.
Under Act 18, "anyone registered to vote in Pennsylvania, who wants to vote, can," Keating said.
The Associated Press contributed to this report. Brad Bumsted is Trib Total Media's state Capitol reporter. He can be reached at 717-787-1405 or email@example.com.


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Have you recently visited Dr. Aggarwal? Fill out a survey to help millions of people around the nation find the right doctor.
I appreciate your submission to the patient satisfaction survey. Your comments help me make our team even stronger in the care of all of our patients. If you had a great experience, please tell your friends. If you feel we can do better, please tell our staff or myself and we will make sure to improve and address the issues.
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April 19: PCISA High School Team Racing Championships, Lido Island Yacht Club
A lot of my sailing friends thought I was nuts when I volunteered to run the finish line boat for the regional high school team racing championships. A typical team racing sail-off has dozens of short races in the course of an event, and the finish line boat just might be the busiest and most congested spot on the race course. A couple of these friends even compared high school team racing to UFC cage fighting – i.e. lots of hyper aggressive teenagers, often sailing right on the edge of control and typically accompanied by lots of yelling and screaming.
Surprisingly, from my ringside seat (on the finish boat), I was treated to a spectacular day. We were able to watch some of our region's top junior sailors racing with a level of maturity and composure I wasn't expecting to see in these intense team races.
In fairness, there was never a point where any of these kids looked amped up or out of control. As many of the top teams approached the finish, there was almost none of the usual yelling and screaming – it was unusually quiet for a team race – and these kids showed they knew what they were doing. They executed team racing moves quietly, efficiently (and often ruthlessly). Despite their young ages, it seemed like many of these young sailors had been team racing for decades.
After completing several dozen tight races, both Newport Harbor and Corona del Mar qualified for the US High School Team Racing Championships (Baker Trophy) next month in Houston. The winning Newport Harbor team was led by skippers Campbell D'Eliscu, Sean Segerblom and Carter Scott.
CdM finished third just behind their longtime rival Point Loma High School. Corona del Mar's skippers included James Madigan, Conner Kelter and Christophe Killian. All of the high school teams racing this weekend fielded highly talented teams, and the three teams coming out of Southern California (NHHS, Point Loma and CdM) should be top contenders at the U.S. championships next month.
USC Coach Mike Segerblom did a great job organizing the event and NHYC's Jen Lancaster and Charlie Underwood were efficient on the water running a total of 63 races, completing a triple round-robin in just over seven hours. David Blackman organized a team of nine top umpires who called fouls and addressed protests on the water. There were dozens of additional volunteers organizing boats, sailors and even hosting a BBQ lunch for racers to grab food between races. Overall it was a spectacular event!
Full event results are available at pcisa.hssailing.org
When hundreds of private U.S. boats were impounded last fall by the Mexican government, it seemed like one of the potential casualties could have been this year's 66th running of the Newport-to-Ensenada Race.
Fortunately, while sailors may have hemmed and hawed over whether to bring their boats back down to Ensenada this year, enough sailors are now entered to fill 166 boats for this year's race (and still counting).
Looking at the entry list, it is apparent that many of the top racing boats on the West Coast teams are gearing up for this year's Ensenada Race. Several top offshore multi-hulls like the 70-foot Orion and 60-foot Mighty Merloe trimarans are signed up, as is Wizard (formerly Belle Mente) and Bad Pak, both recent Transpac winners.
With windy sailing conditions predicted, some historic Ensenada course records could easily fall this year to any of these boats. Several of the top Southern California racing sleds are also signed up this year; look for tight competitions from Medicine Man, OEX, Holua, Pyewacket, Grand Illusion and Taxi Dancer.
While still a few days out, forecasts are calling for great sailing conditions, with 10-15 knot breezes off the start and the potential for bigger breezes to build as sailors head south.
Additional race information and updates can be found at newporttoensenada.com
Contact the writer: email@example.com


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Directories, Calendar, Maps
Note: First date indicates initial appointment; second, if listed, appointment to current position.
Office of the President
Bryon J. Grigsby (2013)
B.A., Moravian College
M.A., Wake Forest University
Ph.D., Loyola University of Chicago
Deborah L. Evans (1990) (1998) (20fhu13)
Assistant to the President for Projects, Events, and Board Support
B.A., Allentown College of St. Francis de Sales
Monique Haney (2015)
Executive Secretary to the President
Carole A. Reese (2007)
Vice President of Planning and Research
B.S., Kutztown State College
M.A., Lehigh University
Sharon Maus (2014)
Assistant Director of Institutional Research
B.A., Concordia University Texas
M.A., Texas State University
Scott Hughes (2013)
Chief Information Officer
Center for Information Technology
James W. Beers (1998)
Network Manager
B.A., Moravian College
Paul Edinger (2015)
Senior Information Technology Analyst
B.S., Moravian College
Maria Lucas (1995)
Senior Systems Administrator
B.S., Pennsylvania State University
M.S., Lehigh University
Thomas J. Mondschein (1999)
Senior Network and Telephone Administrator
B.S., Kutztown University
B.S., Moravian College
Christopher H. Laird (2013) (2014)
Network Administrator
B.A., Moravian College
Dereck Lesko (2008)
Senior Database Administrator
B.S., Moravian College
Amber Kortbawi (2000) (2010)
Help Desk Supervisor
B.A., Moravian College
Jonmichael Vito (2014)
User Support Analyst
B.S., College of Misericordia
M.B.A., DeSales University
Nicholas Laird (2014)
User Support Analyst
B.A., Rutgers University
Craig Underwood (2005)
Media Services Manager
B.M., Lebanon Valley College
Harry Tsamutalis Jr. (2012)
Media Services Specialist
B.A., Moravian College
Lauren Nicholas (2008) (2014)
Education Technologist
B.Mus., Moravian College
M.M., Boston Conservatory
Office of the Provost
Cynthia Kosso (2015)
Provost and Dean of the Faculty
Professor of History
B.A., Montana State University
M.A., University of Minnesota
M.A., University of Minnesota
Ph.D., University of Illinois at Chicago
Carol A. Traupman-Carr (1992) (2001)
Associate Provost
B.A., B.Mus., Moravian College
M.A., Ph.D., Cornell University
Diane White Husic (2004)
Dean of Natural Sciences and Health Sciences
Professor of Biology
B.S., Northern Michigan University
Ph.D., Michigan State University
Gary Kaskowitz (2003)
Dean of Arts, Humanities, and Social Sciences
Associate Professor of Economics and Business
B.S., University of Illinois
M.B.A., Averett College
M.A., Ph.D., University of Maryland
James V. Skalnik (2001)
Assistant Dean for Academic Advising
B.A., Yale University
Ph.D., University of Virginia
LaKeisha Thorpe (2015)
Assistant Dean for Graduate Admissions
B.S., Pennsylvania State University
M.F.A., Goddard College
Elizabeth Conard (2010)
Reading Specialist Certification Officer
B.A., Moravian College
M.Ed., Ed.D., Lehigh University
John Dilendik (1973)
Post-Baccalaureate Teacher Certification Program Director
A.B., Boston University
M.A.T., Howard University
M.S., State University of New York at Binghamton
Ph.D., State University of New York at Buffalo
Richard W. Grove (2008) (2010)
Graduate Education Certification Officer
B.A., M.Ed., Ph.D., Pennsylvania State University
Camie Modjadidi (1999)
Director of Field Experience & Instructor
Community School Supervisor
B.S., West Chester State College
M.Ed., Lehigh University
Hassan Rone (2016)
Chemical Hygiene Officer
B.S., Bowdoin College
Laurie M. Roth (1999)
Director of Academic Support Services and Disability Support
B.A., Susquehanna University
M.Ed., Lehigh University
Andrea C. Stewart (2014)
Academic Projects Administrator
B.A., Moravian College
Dana Wilson (2015)
Tutor Coordinator
B.A., M.A., St. Cloud State University
Dana S. Dunn (1987)
Professor of Psychology
B.A., Carnegie Mellon University
M.A., Ph.D., University of Virginia
Lori J. Toedter (1982)
Marshal of Faculty
B.A., M.A., Lehigh University
Ph.D., University of Connecticut
Santo D. Marabella (2013)
Marshal of Students
B.S., Villanova University
M.B.A., St. Joseph's University
D.S.W., University of Pennsylvania
Joanne McKeown (1988) (2003)
Secretary of the Faculty
B.A., Niagara University
M.A., Ph.D., University of Virginia
Graduate Studies and Continuing Education
Kerry H. Cheever (2006)
Professor & Chairperson, Department of Nursing
B.S.N., Allentown College of St. Francis de Sales
M.S. N., University of Florida
Ph.D., University of South Carolina
Lori M. Hoffman (2001) (2009)
Director, Master of Science in Nursing
B.S.N., Illinois Wesleyan University
M.S., Boston University
Ph.D., University of Kansas
Dawn M. Goodolf (2007)
B.S.N. Program Coordinator
B.S.N., West Chester University
M.S.N., DeSales University
Ph.D., Widener University
Thomas P. Egan (2004)
B.A., Providence College
M.B.A., University of San Francisco
Ph.D., University of California, Davis
Joseph M. Shosh (2000) (2002)
Professor & Chairperson, Department of Education
B.A., Moravian College
M.A., Ph.D., New York University
International Studies
Christian Sinclair (2016)
Director of International Studies
Diplomado, Universidad Complutense de Madrid
M.A., SIT Graduate Institute
Music Center
William F. Bauman (1999)
Business Manager
B.A., Moravian College
M.F.A., Ohio University
E. Blair Flintom (1997)
Music Facilities Manager
Payne Gallery
Diane Radycki (1998) (1999)
Associate Professor and Director of Payne Gallery
B.A., University of Illinois
M.A. Hunter College
Ph.D., Harvard University
David Leidich (1992)
Assistant to the Director of Payne Gallery
B.A., Bloomsburg University
Reeves Library
Janet Ohles (2013)
Director, Reeves Library
B.A., Kent State University
M.L.S., University of Pittsburgh
M.P.H., Southern Connecticut State University
Kim Demyan (1994) (2010)
Outreach and Research Instruction Librarian
B.A., DeSales University
M.L.I.S., Drexel University
Linda M. LaPointe (1989) (2002)
Head of Technical Services
Research Instruction Librarian
B.A., Moravian College
M.L.S., Rutgers University
Angela A. Cortez (2008)
Catalog Librarian
B.A., College of New Jersey
M.S.W., M.L.I.S., Rutgers University
Heather L. Burychka (2015)
Research Instruction and Digital Resources Librarian
B.A., Clark University
M.A., Villanova
M.L.S. Southern Connecticut State University
Elizabeth Young Miller (2015)
Research Instruction and Seminary Liaison Librarian
B.A., Presbyterian
M.L.S. Clarion University
Registrar's Office
Alexandra McCormick-Smith (2013)
Institutional Registrar
B.A., Moravian College
M.B.A., Moravian College
Megan Hallowell (2013)
Assistant Registrar
B.A., Moravian College
Enrollment & Marketing
Steven Soba (2013)
Vice President for Enrollment Management
B.A., M.S., Salve Regina University
Scott Dams (2014)
Executive Director of Admissions
B.A., Temple University
Robyn Apgar (2015)
Director of International Admission
B.A., Kutztown University
Kimberly Shank (2009)
Campus Experience Coordinator
B.A., Moravian College
Erika E. Mondok (1990) (2010)
Director of Transfer Enrollment
B.A., Moravian College
Kristina Sullivan (2013)
Assistant Director of Enrollment Operations
B.A., Montclair State University
Alyson L. Remsing (2011)
Associate Director of Admission
B.A., Moravian College
Edward Flaherty (2012)
Senior Assistant Director of Admission
B.A., Moravian College
Elyssa Deeb (2014)
Admissions Counselor
B.A., Moravian College
Peter McCullough (2013)
Admissions Counselor
B.A., Moravian College
Brittany Soda (2013)
Admissions Counselor
B.A., Lebanon Valley College
Abigail Schaffer (2014)
Admissions Counselor
B.A. Moravian College
Financial Aid
Dennis P. Levy (2015)
Director of Financial Aid Services
B.S., Muhlenberg College
Ph.D., Rutgers University
Melissa Labrie (2013)
Associate Director of Financial Aid
B.A., Merrimack College
M.B.A., M.S., Southern New Hampshire University
Shannon Adam (2014)
Assistant Director of Financial Aid
B.A., Bloomsburg University
Office of Marketing and Communications
Michael P. Wilson (1998)
Director of Marketing and Communications
B.S., West Chester State College
Christie Jacobsen (2001)
B.A., Moravian College
Mark J. Fleming (1997)
Sports Information Director
B.A., Edinboro University
M.A., East Stroudsburg University
Nina Elias (2014)
Content Editor
B.A., Syracuse University
Chelsea Clifford (2015)
Communications Associate/Publications and Graphic Design
B.F.A., Ringling College of Art and Design
Student Affairs
Nicole L. Loyd (2008)
Vice President for Student Affairs and Dean of Students
B.S.Ed., Bucknell University
M.S.Ed., Bucknell University
Ph.D., University of Virginia
Elizabeth Yates (2009)
Assistant Dean for Residence Life, Greek Life and First-Year Programs
B.A., Gettysburg College
M.Ed., Virginia Polytechnic Institute and State University
Christopher Hunt (2009)
Associate Dean of Students, Director of Intercultural Advancement and Global Inclusion
B.A., East Stroudsburg University
M.S.A., West Chester University
Amy W. Saul (2007)
Associate Dean of Career and Civic Engagement
B.A., M.Ed., Kutztown University
Gregory Meyer (2015)
Director of Student Development
B.A., Lehigh University
M.Ed., James Madison University
Gillian Smith Sharkey (2015)
Director of Civic Engagement
B.A., Temple University
M.S.Ed., University of Pennsylvania
Rubie Ghazal (2015)
Coordinator of Global Inclusion
M.A., American University of Cairo
Ph.D., University of Buffalo
Liliana Madrid (2015)
Assistant Director of Intercultural Advancement
B.A., Trinity College
M.S. Ed., Bay Path College
Boris Kirov (2015)
International Student Support Specialist
B.A., Illinois State University
M.A., Illinois State University
Jennika Borger (2013)
College Chaplain
B.S., Moravian College
M.Div., Moravian Theological Seminary
Michael Singer (2015)
Associate Chaplain
B.A., Rutgers College
D.Min., Jewish Theological Seminary
Ronald J. Kline (1993)
Director of the Counseling Center
B.A., Randolph-Macon College
M.A., University of Richmond
Ph.D., Lehigh University
Licensed psychologist, Pennsylvania
Tracy Hill (2015)
Associate Director of Counseling
B.A., George Washington University
M.S., West Chester University
Ph.D., Temple University
Kelly Waechter (2015)
Staff Counselor
B.A., Saint Mary's College
M.A., University of Denver
Rosemarie Williams (2015)
Staff Counselor
B.S., Pennsylvania State University
M.S., Chestnut Hill College
Michael Hertel (2015)
Director of Career Development
B.A., University of Notre Dame
M.Ed., Montana State University
Alissa Lastres '12 (2016)
Assistant Director of Career Development
B.A., Moravian College
M.A., Marywood University
atricia Hanna (1997)
Assistant Director of Career and Alumni Engagement
B.A., Moravian College
Kathleen Nemchik (2015)
Assistant Director, Career Development for Experiential Learning
B.A., Pennsylvania State University
M.A., Kutztown University
George J. Boksan (2010)
Director of Campus Safety & Chief of Police
B.A., Moravian College
Michelle Hanna (2015)
Assistant Director of Residence Life & Greek Life
B.S., Moravian College
M.Ed., Lehigh University
Caitlin Lenker (2015)
Assistant Director of Residence Life
B.A., MBA, DeSales University
Amanda Merson (2015)
Associate Director of Housing and Event Management
B.A., Loyola University Maryland
M.A., Morgan State University
Melissa Andreas (2016)
Assistant Director of Housing and Event Management
B.S., Moravian College
M.Ed., Kutztown University
Janice Pigga (2014)
Associate Director of Student Involvement
B.A., Millersville University
M.S., Bloomsburg University,
M.Ed., East Stroudsburg University
Stephanie Dillman (2015)
Health Center Nurse, employed by St. Luke's Hospital
B.S.N, Cedar Crest College
Finance and Administration
Mark Reed (2001)
Vice President for Finance and Administration
B.S., Pennsylvania State University
M.B.A., Kutztown University
Anne M. Reid, C.P.A. (1993)
B.S., Franklin and Marshall College
M.B.A., Villanova University
Business Administration
Amy Johnson (2012)
Director of Financial and Business Operations
B.B.A. Texas Christian University
M.B.A. Kellogg School of Management at Northwestern
Marie Breisch (2006)
A.A.S. Lehigh County Community College
Susan I. O'Hare (1979) (2007)
B.S., Moravian College
Facilities Management, Planning, and Construction
Douglas J. Plotts (1980) (1981)
B.S., Millersville State College
Harold C. Anderson Jr. (1988)
Associate Director of Plant Services
Chad Royer (2014)
Assistant Director of Plant Operations
Amber Donato (2015)
Assistant Director Planning and Project Management
M.B.A., Philadelphia University (2004)
B.S.A.S., Philadelphia University (2003)
Scott C. Ihle (2006)
Assistant Director, Plant Services
B.A., Allentown College of St. Francis de Sales
Karen A. Sienicki (1999)
Budget Manager
B.S., Kutztown University
Randy Haffling (2009)
General Services Manager
B.S., Delaware Valley College
Human Resources
Jon B. Conrad (2000)
Chief Human Resources Officer
Title IX and ADA Coordinator
B.A., Moravian College
Elizabeth Garcia (2015)
Assistant Director of Human Resources
Benefits Manager
B.A. DeSales University
Carol Meixell (1988)
Human Resources Analyst
Institutional Advancement
Gary A. Carney (2010)
Vice President for Institutional Advancement
B.S., Ithaca College
M.S., West Virginia University
Alumni Engagement
Robert Gratz (2012)
Director of Alumni Engagement
B.A., Moravian College
M.A., Lehigh University
Amanda Werner (2014)
Assistant Director of Alumni Engagement
B.S., Moravian College
Patricia Hanna (1997) (2010)
Assistant Director of Alumni Engagement
B.A., Moravian College
Anisa Albertson (2001) (2002) (2014)
Assistant Director of Advancement Operations
B.A., Moravian College
Lisa Brand (1989) (2004) (2006) (2014)
Director of Advancement Services and Prospect Management
Robert Breckinridge (2015)
Director of Foundation Relations
B.A., University at Albany, SUNY
M.A., University of South Carolina
Ph.D., University of Maryland, College Park
Julia E. Gasdaska (2008) (2009) (2014)
Director of Major Gifts
B.A., Moravian College
Alexandra Giacoletti (2015)
Assistant Director of Annual Giving
B.A. Moravian College
Carrie Gradin (2015)
Assistant Director of Major Gifts
B.A. Cedar Crest College
Sylvia Muller Doyle (2001) (2005)
Director of Corporate and Donor Relations
B.A., Muhlenberg College
M.P.A., Kutztown University
Bertha F. Knisely (1991) (2006)
Director of Leadership Giving
B.A., Moravian College
Christine Nelson (2013)
Director of Seminary Advancement
B.A., Edinboro University
M.Div., Gordon-Conwell Theological Seminary
D.Min., Hartford Seminary
Patricia A. Price (2008)
Director of Planned Giving
B.A., University of Miami
M.Ed., Lehigh University
Lucas Smith (2014) (2015)
Assistant Director of Major Gifts
B.A., Moravian College


text: Self Storage » Illinois Self Storage » Evanston Self Storage » Climate Controlled Self Storage Evanston Self Storage Search Results We've found 5 Evanston Storage Facilities that meet your criteria - Click on any one of them for more information. Refine Search Size 5x5 5x10 5x15 10x10 10x15 10x20 10x30 Features Climate Controlled Drive-up Access Auto/Boat/RV Neighborhood None Found CubeSmart Self Storage 2484 Oakton Street Evanston, IL 60202 866-381-7930 Specials Up to 15% Off and Half Off First Month More Info Extra Space Storage 2020 Greenwood St Evanston, IL 60201 866-381-7930 Specials First Month FREE! *On Select Units More Info Public Storage 2050 Green Bay Road Evanston, IL 60201 866-223-7213 More Info Need Illinois storage in another city? Need storage in another Illinois zip code? View additional Illinois self storagefacilities?


text:
Best all-in-one system, Awards 2015. This gorgeous looking, multi-talented system sounds superb...
The feature-packed Denon is a fine shout for those looking to dabble in the world of music streaming...
Product of the Year, Awards 2016. Denon has done it again - the D-M40DAB is a seriously impressive micro system for the money...
We've not heard of Sonoro before, but this laudable music system from the German brand is worth an audition
This Pioneer micro system is packed with useful features, but how does it sound?
This system makes a formidable argument for Linn's Exakt philosophy. Rarely have we come across such a neat, compact and talented system
A likeable all-in-one streaming system that may win you over – especially at this price
A large dose of McIntosh in a compact package. This is a deeply desirable system, even if the price is mighty steep
Judge the Stage on sound quality alone and it has few rivals
Stacks of connectivity in a compact system makes this an attractive option, but it falls just short of the best sound quality available


text:
Flebogamma DIF 10%
Proper Name: Immune Globulin Intravenous (Human)
Tradename: Flebogamma DIF 10%
Manufacturer: Instituto Grifols, SA, License #1181
Indication: For the treatment of primary immune deficiency (PI) including the humoral immune defect in common variable immunodeficiency, x-linked agammaglobulinemia, severe combined immunodeficiency, and Wiskott-Aldrich syndrome.
Package Insert
Persons with disabilities having problems accessing any of these files may call CBER's Consumer Affairs Branch 301-827-1800 for assistance.
Supporting Documents
September 23, 2013 Approval Letter - FLEBOGAMMA 10% DIF[ARCHIVED]
Approval Letter for Safety Labeling Changes
July 27, 2010 Approval Letter - Flebogamma DIF 10%[ARCHIVED] Summary Basis for Regulatory Action - Flebogamma DIF 10%(PDF - 452KB)


text:
This stylish ceiling ceiling fan is full of cohesive contemporary appeal. Five reversible medium maple/dark walnut blades are paired with a brushed nickel finish motor and an integrated etched lens light with a dimmable, LED design. Includes a hand-held aire control remote system and a lifetime motor warranty. From the DYNO Collection by Minka Aire fans.
Part of the Minka Group of lighting companies, Minka Aire welcomes in the new millennium with an exciting collection of European inspired ceiling fan designs that will breathe new life into your surroundings. Engineered for superior performance and compelling style, each and every Minka Aire creation is designed to take your modern décor to the next level. Browse our selection of gorgeous Minka Aire designs for the perfect complement to your contemporary home.
For safety reasons, fan blades must be a minimum of 7' above the floor. Hang the fan blades 8' or 9' above the floor for the most efficient air flow. All Casa Optima ceiling fans come with a standard pole for use with 8-foot ceilings.
Our team has over 100 years combined experience with contemporary lighting.
Every EuroStyleLighting.com order is backed by our 100% Satisfaction Pledge.
Shipping and Delivery Information - For item EU4N698 if ordered by 1 pm Pacific Time


text:
Allegoro Headband by Cecily Glowik MacDonald
Welcome! You are browsing as a guestWould you like to see 9 projects made from this pattern and much more? create a free account What am I missing?
© Cecily Glowik MacDonald
© Cecily Glowik MacDonald
© Cecily Glowik MacDonald
Allegoro Headband
SIZE: One Size
Finished Measurements: Approx 20" long by 31⁄4" wide
Allegoro by Classic Elite, Verde Collection (70% organic cotton, 30% linen; 50 gram ball = approx 152 yards)
• 1 ball 5657 Della Robia Blue
• One pair size US 5 (3.75 mm)
Or size to obtain gauge.
• Two 1⁄2" buttons
For more information, see: http://classiceliteyarns.com/pattern_detail.php?patt...


text:
Would you like to save as your currency permanently or for this visit only?
We have 3 kids and the staff made sure we had interconnecting rooms, many thanks to them. The hotel needs an overhaul, it is very ugly from the outside and the furniture and fittings are getting quite tired now. Also noise from the nearby road is quite loud.
Rooms were classically designed, very comfortable Had to keep windows closed due to traffic noise
Such great value for money! Really nice and comfortable hotel with a lovely pool area. The village of Marks Tey is kind of in the middle of nowhere, but I suppose that adds to the charm.
The special rate if a child is occupying a room on their own - half the normal rate, so our 14 year old son had independence at a reduced cost !! We've never found a hotel which does this before, so well done to Paten Hotels. The bar service was good value for money, and an excellent choice of food. Considering the room rates,the accommodation was very plush, and a really enjoyable experience.
the experience the tv did not work and a request to have it looked at was to no avail
Excellent food! The whole, very short stay. was excellemt value.
the helpfulness of the staff n/a
Rooms good quality Quality of hot breakfast poor TV reception
Excellent bar food and buffet breakfast. Slightly noisy being situated right by A12, but double glazing does cut out most of the traffic noise
I enjoyed my stay because the rooms were clean, comfortable and sufficient for our overnight stay. I was asked to if I wanted to order a newspaper for Sunday morning and it never arrived.No apology from staff and no reason for it not appearing. We were being picked up at 12 so decided after checkout to have a coffee in the lounge. Found staff member very flippant and unhelpful. No change available in the till.
Clean and well presented, no excessive fuss but just good value Nothing
Quiet and comfortable. No hassle. Excellent position for visit to University, Colchester and Wivenhoe.
Location The barking dog in the room next door, if I had stayed more than one night this would have been a problem. The lady in the next room with the pooch was somewhat selfish. Perhaps the hotel could have advised of the local dog fanciers convention (true not sarcasm) before putting us in the room they did...
The staff is very helpful the rooms are very dated and beds very small and not comfortable
Staff were polite and friendly. Paint flaking off the walls in the dining room. Bathroom badly needs work ---- rust behind taps. The bed was only 4ft 6ins wide and my wife and I are used to a larger size. When one is paying £90 per night you would expect to be nearly as comfortable as you are at home with at least a 5ft bed. Also there was only one armchair ?
Beautiful surroundings. Peaceful. Tv could be labelled to say 'master switch by bed'. Was not obvious to start with. Final details of how to arrive (from London)by car could be improved and Borough Road is also 'Entrance to UoEssex.
Very helpfull staff, the room was a standard size and good for the rate and the meals were very good. the general decor of the hotel appeared well maintained and clean The TV was a bit small to watch comfortably room the bed
The country house location. N/A
Conveniently located with respect to Essex University bath shower facilities just adequate; all charm destroyed; electric fireplace etc.; private anniversary celebrations left hardly any parking place and the parking is big....
Other than B&B, I did not use any facility. But good secure parking facility adjacent to the hotel was welcome.
Helpfull staff Bathroom not really clean , specifically the bathroom floor was dirty on arrival
The gentleman was very helpful at reception-went out of his way to assist me.
Very pleasant stay albeit for one night only. Quiet location which was impressive.
Very nice breakfast. Charges for internet, it should be wireless and provided for free.
After a long journey in the fog, it was lovely to have room service meal (from a well-mannered and lively steward), rest, relax and watch the rugby on tv! N/A
The welcome of the staff I was made to feel welcome in all areas, and you felt the staff enjoyed their role rather than just being at work.
room size and ease of access to colchester utd football ground(taxi £10) breakfast is a set price £13.95 alittle bit out of most peoples range
The staff were really frendly. The breakfast had a nice variety and tasted very good N/A
Facilities and cleanliness of hotel. Ability to hear Essex girl antics in adjoining room
The lovely breakfasts Nothing
Location is excellent in Colchester Cold room, bedspread with holes in it and a sheet as bedding - no duvet in sight! So a bad night's sleep
very old world hotel in the center of the town with good parking not obvious how to get to car park
I have stayed at the George many times but because of the lack of a lift I shall be unable to do so in the future. They kindly gave me an upgrade to a suite on the 3 floor which was in accessible for me because of the steep stairs. Luckily I was able to exchange rooms with the friend who was with me, The receptionist explained (in a very friendly way) that because the building was listed they could not make too many alterations Room 205 was at the back of the Hotel overlooking the service quarters and deliveries made early in the morning proved a nuisance but once again the cost of fitting double glazing in the correct listed building style was prohibitve for the Swallow chain of Hotels - the George apologised
the breakfast was well cooked and plentyful room was cold not enough bedding
Close to Town Centre Barman, refused to serve us drinks it was 11pm admittedly but we had just arrived. He then got told he had to serve residents and he huffed puffed and cursed. He also told us the Hotel did not sell cigarette's . Which they did!!! Cigarette machine near the ground floor toilets.
Staff were polite and the hotel was clean and well looked after Parking was problematic
The setting of a really historic building in the centre of a historic town the TV didn't offer all the channels advertised; the room could have been cleaner & general decor of the hotel
The position is very good actually. The room was quite big and with few good services. No welcome at the hotel. No Good Morning/Afternoon, Welcome, How are you...Very bad impression about people working there. No farewell/Thank you/Bye Bye...Nothing at all. The reception staff was very bad looking, dirty and unfriendly. No knowledge about the town and the attractions around (they are not too many so we expected much more help from the reception/concierge). .....Security in the night was really poor. the night concierge opened the door to us without asking nothing about our identity when we asked the room key...we could get any room key easily....Quite scaring!!!
Being in the centre of town and comfortable Yes, we did not get given a parking token for the hotel car park and as a result we got a parking ticket
loud music during the weekends out of pubs and club
The hotel is very nice, and also Jackie and her sister let you fill immediately like at home. This is the right place were stay after a long day of work...
Very friendly staff, good food, excellent value for money
Lovely hotel in nice location, staff were very helpful at all times, food good We were in a lovely room but there was a constant humming noise coming from behind the wall next to the bathroom (sounded like a pump of some sort!)This went on through the night which was very annoying.Also on last morning my pot of butter actually smelled of garlic! Obviously it had garlic in the night before but thought they should have checked this as it totally put me off my toast!
All staff and food where very good and very friendly we had a very nice stay
we were made very welcome right from start..all the staff were very friendly,and happy.they gave us info on places to go nearby.. nothing that we did not like..
Staff very helpful. Room was very clean and good value for price paid Outside area could have been cleaned and more could be done with the bar and outside areas to compete with the Crown accross the road !!!
Excellent welcome by all. Food, room and atmosphere very friendly and relaxing. We knew the area but would not eat anywhere else after first night in the restraurant. Had to wait for the Toad in the Hole, but well worth the wait. Should be a 5 Star rated country hotel. Used to be in the tourist business in Devon. Excellent standards. Only one comment. The water pressure in the shower. Experienced this in my own holiday park in Devon. Need to have a water pump installed to equal out the pressure.
Atmosphere created by a 15th/16th Century inn - not too sophisticated, but comfortable. Menu was limited oin second night by "off" dishes.
Comfortable room, spotlessly clean. Nice bar/restaurant room. Stair carpet was filthy - and seems to have been like that for a while. Breakfast was disappointing, in particular the attitude of the lady cooking / serving. We felt we were intruding on her day.
Excellent hotel in fine location very enjoyable weekend. At good value.
Chef took the time to discuss my dietry needs&supplied me a lovely me. Dining rooms was good.Hotel was very busy but we were not disturbed by noise. Room outlook was over car park, not so good. Ordered papers but werre not told we had to collect from reception. Spa had products on show however when I wanted to purchase something I was told that as yet they did not have any to sell. For me mattress was a bit 'tired' fortunately had taken a travel memory foam mattress. Would recomend both the hotel and your services and hope to arrange astay via yourselves next year
Location and hotel facilities (spa) Restaurant closed earlier than we'd have liked (9pm), but room service was excellent and the food was very good.
Made to feel very welcome and comfortable. Wonderful setting. Just lack of toiletaries in bathroom but I did have an economy room. And would have been nice to have rack of toast brought from the kitchen at breakfast instead of having to queue for the single slow toaster (with army of hungary golfers in front of me!)
It had a nice bathroom Very basic room the travel inn offers more comfort for less money
A fine hotel in stunning surrounings with 2 golf courses attached.All the staff were very friendly and made you feel at home immediately. No complaints
the staff were very helpful the room was very clean and tidy comfortable a very worthwhile stay for the price I thought the room would include breakfast as this is a must as a feature in the current climate and for he price...on the basis of this we decided to eat away from the hotel for meals as this offered the best value for money
Excellent location 10 mins off the a12 in pleasant rural location. Good facilities, good sized well equipped rooms, friendly staff Restaurant a bit pricy but lounge bar meals reasonably priced and good quality.
Value for money accommodation Food - roomservice meal was expensive and not the highest quality
Clean, friendly staff, good food and enjoyed the pool!!! Nothing. Shame about the weather but no one can do nothing about that !
Roomy, clean, small details (quality of beds sheets etc) but above all, the marvellous staff team. Made my long business stay a real pleasure. Food good in restaurant too. Very slow room heaters, if you forget to inform the staff and get your room 'pre warmed' you may have to sit in your overcoat for 10-15 minutes until it gets going, but hey, maybe it's an environmental thing! Breakfast bit uninventive, same every day.
Staff are excellent. Oldest hotel in England. Quaint. Excellent Restaurant. Excellent Bathroom and lots hot water. No smoking rooms were all in modern extension not the historic building and the bedroom decor was tired. TV did not work properly.
Staff were very friendly and helpful
Almost nothing The staff, the noise in the room
Only one-night stay - as we had wedding to go to nearby on the Saturday evening - but found it to be a pleasant, friendly hotel to stay in. No
the old atmosphere
The total service was excellent.
location good, well preserved old building
was there one night only , room was warm which was good. breakfast was too expensive.
OK facilities. Smell in bathroom (room 218); location and traffic noise not wonderful.
The general old world appearance and decor none
Everything was just right. Thanks to bookings.com I managed to get a suite for the price of a double. Having been once I am sure I wouldnt have the problem again but I did find it ratehr awkward to find and probably spent 20mins driving around in circles despite sat nav.
Style of and decor of hotel
Very friendly and helpful staff. The room was comfortable and clean. The full english breakfast was exceptionally good ( the eggs were even cooked in froint of us to our taste). A really good selection of freshly prepaired food! The hotel was difficult to find
staff very friendly and helpful, room well appointed and clean and niceto see bath mats, shower gel, tea tray etc, not like travelodge where we stayed recently and all these things were absent. Price of breakfast very steep, can get a decent steak in a restaurant for that!
Clean, good size room, nice surroundings, decent restaurant WiFi connection kept dropping or was very slow and unreliable in room. Bed too soft for my liking.
convenience room cleanliness, small shallow bath, tired decor
Excellent value for money. Bed very comfortable, room clean and quiet. Staff friendly and helpful, especially bar and restaurant staff. Had a two meals for £9.95 deal which was excellent. Would recommend the hotel and will definitely use again.
A comfortable stay My wife could smell smoke via the air con
All the staff were extremely polite. The staff in the dining room need more training.They were very polite but forgot to serve our wine and no water was offered.
Location Lack of cleanliness and poor quality of furnishings and fittings in each of the three rooms (including a suite) that we were allocated after various changes.
It was comfortable and warm. It was extremely noisey on a Monday evening because of a regular band practice. No one was made aware of this. It was so loud that you couldn't stay in your room because of the noise and vibration.
Location Room over the High Street, too much noise!
There was no hot water in the shower
The old fashioned style and age of the surroundings. The Ghost waking us up.
the decor of rooms noise outside at night
It's location, it is on the high street and could not possibly be any closer to town even if they tried! Nothing
Price, breakfast Noise
Well, It is the first time I live in a hotel with almost 500 years history. The room is a little small...
the staff
Nice Helpful Staff,nice clean enviroment Menu choise a bit limited,


text:
On this date in 1832, the fortunes of American Indians in Illinois, Iowa and Michigan Territory took a significant turn for the worse. On August 1-2 of that year, the final confrontation of the Black Hawk War took place just south of the Bad Axe River in the western region of modern day Wisconsin. The result was as decisive as the Battle of Fallen Timbers (1794) had been for the Indians of the Ohio River Valley, or the Battle of Horseshoe Bend (1814) had been for the Creeks. Though it is often overshadowed by the drama of the Cherokee removal, the Black Hawk War was no less critical to the history of Indian peoples east of the Mississippi.
The Edge of the American West tells the rest of the story (from 2008).


text:
Cummins, whom Kelly calls "WoBo" for "Wonderful Bob," has the highest opinion of his former mentee as a lawyer.
And then you also have Inherent Vice coming up, where you play a lawyer.
Her lawyer, Reid Rubinstein, reports that she is as ready as ever to do whatever duty requires.
Phineas Finn by Anthony Trollope, the story of an Irish lawyer who more or less wanders into Parliament.
I suggested that the government could grant access to a lawyer now, even in the difficult conditions of Zintan.
"I ought to have at least $25 a day and my expenses," the lawyer answered.
"I am no lawyer, not even a sea-lawyer," I answered, wondering what he was driving at.
"Allow me to ask a question or two, then," resumed the lawyer.
The lawyer sucked in his cheeks and put his feet on the rungs of his chair.
The first lawyer, you know, was a waif that was adopted by a tortoise and a fox.
Related Terms
clubhouse lawyer, jailhouse lawyer, latrine lawyer, sea lawyer


text:
Traffic police are trying to trace the driver of a car which failed to stop at the scene of a collision where a cyclist was seriously injured.
At about 6.25pm on Thursday, January 31 January 2013, the 56-year-old man was riding his bike on Plank Lane in Leigh when he was involved in a collision with a car. The rider fell off but the motorist drove on.
The man was taken to hospital for treatment to a punctured lung and fractured rib. His injuries are not considered to be life threatening.
Sergeant Martyn Wright said: "This could have resulted in more serious injuries.
"This bike had front and rear lights and the cyclist was wearing light colours so I am sure there were witnesses who would have seen him.
"I am asking that anyone who saw this collision please calls us.
"If the driver himself sees or hear this, I urge him to come forward."
Anyone with information is asked to call police on 0161 856 7201