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Creating a workplace where NHS staff can flourish
Work-related stress is widespread among staff in the NHS; last year, according to the NHS Staff Survey, nearly 40 per cent of staff reported feeling unwell as a result of stress.
Chronic stress can have significant impacts on physical and mental health, being implicated in heart disease, early mortality, depression and a wide variety of psychosocial disorders. In effect, NHS staff are more likely than the rest of the working population to become patients, increasing demands on the system they work in.
Moreover, the Care Quality Commission says poor staff health and wellbeing in NHS provider organisations is associated with poorer-quality patient care, lower levels of patient satisfaction and high levels of absenteeism. The ability of staff to pay close attention to patients, to have empathic responses and take intelligent action to help is detrimentally affected by high and chronic levels of stress.
What are we to do? One solution is to introduce health and wellbeing strategies for stressed staff, offering massage, yoga, mindfulness, exercise and dietary advice. But although these are worthy interventions, they do not address the root causes of the problem.
Research has shown that the most important factor contributing to stress is workload, with staff simply being asked to manage too much work. Another is a lack of clear roles – knowing what the objectives, requirements and limits of their responsibilities are. Other factors include bullying and harassment (particularly by managers and other staff), discrimination, lack of resources, conflict, and dealing with pain and suffering. These core problems are to do with organisational culture and processes, so the solutions need to address organisational causes. We cannot just rely on health and wellbeing strategies as 'fig leaves' for inaction around management, structures and culture.
If we are to address the causes of stress at work then we need to nurture cultures that ensure a focus on providing the high-quality, compassionate care that NHS staff wish to provide. This means that leaders must have an unwavering focus on ensuring commitment to quality of care. As I have said before, absolutely key to this is developing, selecting, promoting and empowering leaders to nurture such cultures. But we also need to move swiftly away from unhealthy command-and-control cultures and this requires a comprehensive and wholesale change in the way in which leadership is developed and understood in the NHS.
It is not enough simply to aim to reduce staff stress levels. We should be promoting the idea that humans can flourish in the workplace, by ensuring that staff have opportunities for growth and development, the experience of supportive relationships at work, work environments that promote their physical health, and leaders who provide the resources that enable them to cope effectively with the demands of their work.
There are some organisations in the NHS that are making progress towards understanding how to reduce stress levels and promote staff wellbeing, and others should be striving to do the same. But NHS organisations must also look beyond the sector for outstanding examples of organisations – both nationally and internationally – that have shown how to create positive work environments and promote human health and wellbeing, rather than damage their staff. It is right that the NHS should aspire to be a model in this regard, rather than the bad example it currently is.
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Sounds interesting
I agree and feel strongly that managers and leaders are key to wellbeing of their team members. One survey we conducted found that staff felt managers were the most important influence on their wellbeing at work.We need to ensure that health and wellbeing programmes incorporate support and training for leaders too so that they can provide a positive work environment for their teams
The health and wellbeing strategies should be extended also to patient care.
I think the 40% figure is grossly underestimated. We work in an environment where assault risks are high, intensive patient interaction can sap your soul & many staff are on antidepressants themselves. I think to blame ward level managers is wrong. It's the culture of the institution that stops managers managing. Managers are not permitted to own their wards like they used to and are caught between a rock and a hard place. We are even expected to do our own hours individually now, which when you sometimes go without even toilet breaks is unrealistic and yet another stressor. I love my job but the amount of times I feel out of my safety zone is ever increasing. Sometimes you don't want to go home and leave the next shift.
The health and wellbeing strategies should be extended also to patient care.
I think the 40% figure is grossly underestimated. We work in an environment where assault risks are high, intensive patient interaction can sap your soul & many staff are on antidepressants themselves. I think to blame ward level managers is wrong. It's the culture of the institution that stops managers managing. Managers are not permitted to own their wards like they used to and are caught between a rock and a hard place. We are even expected to do our own hours individually now, which when you sometimes go without even toilet breaks is unrealistic and yet another stressor. I love my job but the amount of times I feel out of my safety zone is ever increasing. Sometimes you don't want to go home and leave the next shift.
Yesterday I was privileged to listen to Em Rahman speak about a programme he has been running called Making Every Contact Count. He was inspirational to listen to; as he spoke about 'healthy conversations' I thought about how great it would be if we could use this simple programme to support areas that are struggling to make sense of life/work etc. working together to find sustainable solutions is in my view the answer. Using this approach in a supportive well being programme can only lead to benefits for individuals/teams and patients.
I shall look further for his work. Working together for sustainable solutions is most certainly they key, along with people being committed to mean what they say and do what they say. Nothing is ideal with budget constraints and ever increasing demand, but creating a positive environment where people feel there will be action from interactions is so important for both staff and patients alike.
Well said Michael. Happy staff - Happy patients Mantra has made Wrightington, Wigan and Leigh FT one of the most successful Trusts in the country. You know it very well and hope one day The King's Fund will visit us and learn so many things which has made our Trust so good. Of course, our success is purely due to our wonderful staff and our amazing values based leaders and excellent governance.
Care for staff so that they can care for their patients. So simple yet so difficult to do in our NHS because of targets, financial pressure and poor accountability for the Board level leaders. This has to change and change soon.
Umesh, your last paragraph spoke volumes. If only everyone was prepared to take accountability. Sounds like you have happy staff & happy patients. The way forward
Bang on Michael West! The problem is that until we are able to move all the great people we have identified, trained and developed who are able to deal with the culture problems, we are stuck. I have seen so many leadership reviews, taken part in research, developed supporting talent management approaches, but until there's a willingness to make space to remove demonstrably bad performers and break the cycle of unimaginative, incompetent individuals there is no hope to make a change. Being 'too expensive to sack' or waiting for a public sector pension will finish off the NHS
I couldnt agree more strongly. I am nodding very very vigorously. I need space and time to make it happen. Culture does not support across the NHS>
I am old enough to remember the days when night staff had the opportunity to have a freshly cooked omelette so could be sustained with hot,healthy food-sounds ridiculous ,now,but if the organisation does not care for the carers-how can they give proper care to the patients? I worked in a/e most of my life-and watched young ,stressed doctors trying to survive on a diet of unhealthy snack food -when they should have had good "brain food" to help with the many demanding situations they worked in.
In as much as possible , nursing staff need to blossom in their own way,organising their strategies with both patient good care and nurse competence in mind.
I found the Enrolled Nurse team leader of basic care ,to be of great value, allowing the senior nursing. Staff to deal with their job, knowing that the patients were comfortable.
The frustration of seeing patients lacking basic care, does distress the senior staff, whose minds become shattered by the lack of basic care.
How can stress be avoided.? There is no doubt food intake helps.
wHen I trained , we broke off for a cuppa , with French toast and lemon ,taken on the wards
I worked for an organisation that had the role of increasing the wellbeing of local residents, but the person who founded and managed it was awful at looking after the wellbeing of staff. Wellbeing was being treated as a commodity, increase it in the population (because the CCG are paying for those outcomes) but the wellbeing of staff matters little. That organisation is now paying the price because it can't retain staff
I recently completed my Anderson programme dissertation which sought to understand the connection between compassionate leadership and higher levels of staff engagement (knowing that higher levels of staff engagement result in better quality patient care).
I interviewed staff from both high and low staff engagement scoring areas (Staff Survey results) and the corollary was abundantly clear, that staff working with managers who were compasssuonate towards them felt more engaged, more willing to go the extra mile, more able to discuss their concerns and better supported
I did not explore the extent to which this connected with stress, but I could guauge from the nature of those conversations with individuals and the language and tonality with which they spoke that stress was higher in those areas where leaders demonstrated less compassion.
I have immense respect and admiration for you Michael and this is another example of how eloquently you are able to state what should be obvious but sadly doesn't appear to be. It feels (being caught in the middle) that the disconnect between the bullying from above and the great compassion, skill and dedication from the coalface is driving an ever wider gap between "Management" and workforce. How do we select, train and promote leaders who understand the needs of the workers as well as the artificial construct of the balance sheet and targets?
Thank you everyone, this is both fascinating and inspiring reading.
In our Maternity unit we are travelling though enormous changes and with these come challenges. These have all needed to occur. Recently we signed up to the Caring for you Campaign Charter from the RCM. This is an excellent piece of work. We had already started implementing many of the changes and now are progressing to ensure that the others are covered. We are fortunate in having a committed Senior management team in Maternity.
I would be glad to visit your Hospital Umesh, indeed I would be grateful for any positive input. It is only through working with others do we ever find the correct solution.
Interesting blog


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The Darkness offers TWO NEW attractions based on the night you attend first up is SIlo-X Haunted House.
Every weekend and Halloween night Silo-X Haunted House is America's best zombie themed attraction.
To be clear EVERY Friday and Saturday plus Halloween this attraction is a zombie themed haunted house, cost is $5.00 per person.
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with an extra cost of $20.00 per person.
The Darkness is $25.00 cost to do both The Darkness and Silo-X Zombie Haunted house is $30.00.
Get tickets to Darkness, Silo-X Haunted House or Zombie Laser Tag CLICK HERE
Cost to play Zombie Laser Tag is $20.00 per person. BRING YOUR GO PRO strap them on and video tape your experience. No lights allowed but you can bring a gopro only.
HOW TO PLAY Zombie Laser Tag: GUESTS WILL GET WEAPONS THEN ENTER THE CONTAMINATION ZONE WITH ONLY ONE MISSION: HUNT AND KILL ZOMBIES. THIS GAME IS THE PERFECT TEAM BUILDING FUNCTION FOR YOUR BUSINESS. TEAMS WORK TOGETHER TO FIND AND ERADICATE THE THREAT. Real Zombies attack you while you fight them off with your Military style weapons. Zombie laser tag is available every Thursday thru Sunday excluding Halloween only at The Darkness Haunted House downtown.
What is Silo-X Haunted House: Silo-X Haunted House is the Ultimate Zombie haunted house. You are the prey you try your best to survive! Zombie Laser Tag you hunt and kill zombies and during the weekend you try to survive the zombies. Zombies will hunt YOU every Friday and Saturday plus Halloween.
Where: Downtown Next to Soulard Market 1517 South 8th Street St Louis Missouri 63104
Zombie Laser Tag When: Open Every Thursday - Sunday not including Halloween in October.
Silo-X Zombie Haunted House: Every Friday and Saturday plus Halloween.
Open dates for zombie laser tag October 9, 13, 16, 20, 23, 24, 25, 26, 27, and October 30th.
PRIVATE PARTIES: Zombie laser tag can also be rented out for private events any night of the week see our private party page on the website. Additionally Zombie Laser Tag is side by side with our new St Louis Escape Rooms. You can rent Zombie Laser Tag and St Louis Escape Rooms for your company party. Learn more about St Louis Escape at www.StLouisEscape.com
IMPORTANT: Zombie Laser Tag stops allowing people into the attraction 15 minutes prior to closing time. Do not show up late.

subset: commoncrawl


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The only certainty in the emerging presidential race is that only one candidate will win. And after the election is decided, few people will want to focus on the losing candidates. Some of the candidates will fade from public view forever, becoming historical footnotes.
But C-SPAN, the nonprofit public affairs channel sponsored by the cable television industry, has a new series that focuses on memorable losers in presidential races throughout American history. "The Contenders" began this past week and will continue each Friday night at 7 unless pre-empted by live coverage of Congress.
The point of the show is that even candidates who lose presidential races can have a strong role in shaping the course of the nation.
Among those featured will be Henry Clay, George McGovern and Ross Perot.
This reminded us of something two-time presidential candidate Adlai Stevenson, who never achieved the presidency, said about losing after one of his races: "There are things more precious than political victory; there is the right to political contest."
Losing candidates give voters a choice, and choice is critical in a healthy republic. That's why the also-rans in presidential races — and in all political races — deserve some credit.


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Large back gardens have been slowly disappearing over the past decade as people scale down to smaller homes and apartments. And as apartments become even smaller, providing generous outdoor spaces becomes more crucial. When there's not enough space at ground level, another option is a roof terrace.
"The success of a roof terrace is access. It can't just be accessible from one room," says architect Karen Alcock, a director of MA Architects.
MA Architects included roof terraces for two of four townhouses they designed in Elwood, Melbourne. On the ground level of these are the kitchen and living areas, together with an internal courtyard directly behind the timber-battened garages. On the first floor are three bedrooms. Each courtyard has a spiral orange steel staircase that leads to a roof terrace. This staircase can be accessed from the courtyard and from both levels of the homes.
Approximately four by six metres, each roof terrace features a drum-like steel screen that provides privacy. The screens taper towards the street (from 1.8 metres to one metre) to increase the views towards the beach and tree tops.
"We also wanted to provide protection from the wind," says Alcock.
The staircase creates an 'anchoring point' in the design, connecting levels while being a design feature from living areas and bedrooms on the first floor.
Bird de la Coeur Architects also regularly includes roof terraces in its apartments. One of its recent developments, Claremont in South Yarra, Melbourne, features a generous communal "winter" lounge that leads to a large rooftop terrace. The lounge has banquette-style seating, open fireplaces, a kitchenette and a bar. Alcove style-seating and internet access allow residents to use this space as their second living room or even home office.
"Even if your apartment is small, having these rooftop spaces makes your footprint feel significantly larger," says architect Neil de la Coeur, who worked closely with Hassell Interiors on the project.
The communal roof terrace at the Claremont has a 25-metre long lap pool and outdoor seating. Landscaped and with a barbecue, this terrace is a substitute for the traditional back yard. But being well above ground level requires a different approach.
"One of the main issues is the wind. There's no point in creating rooftop terraces if they're not sheltered from wind or extreme heat," says de la Coeur.
In the case of the Claremont apartments, the rooftop terrace is located just above the tree tops, with the canopy offering some protection. Steel and timber balustrades surrounding the terrace protect from the wind.
"You also need to think about solar orientation when you're designing rooftop terraces, and the way light enters the adjacent interior spaces," del la Coeur says.
Architect Marc Dixon included a more modest roof terrace on a home he renovated in Prahran, Melbourne. Originally built in the 1930s, the single-storey house – which is one of a pair – required a new kitchen to replace the old lean-to.
One of the two bedrooms at ground level was turned into a dining room, and a new bedroom was added on the first level, together with a terrace.
While there's access to the terrace from the first floor bedroom, the family also has access to this area from a staircase leading from the kitchen.
"This allows the entire family to use the roof terrace, rather than it being the children's domain," says Dixon.
Relatively compact at about 2.5 metres by seven metres, the terrace is one of the most used spaces in the house. Protected from the wind by folded steel screens, it enjoys a leafy outlook over the street and neighbourhood.
However, there are issues in creating a roof terrace.
"Planning permission can take time, given overlooking and privacy concerns. And, at a technical level, you need to ensure rainwater can get away and the roof terrace is waterproof," says Dixon.
The Australian Financial Review


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Release Date: 1945
Not Yet Rated|1 hr 30 min
Plot Summary
In World War II England, a German bomb dropped on a stately, old mansion releases its resident ghost, the third Earl of Chaunduyt (Richard Greene). The spirit arrives just in time to help the current lady of the manor, Mary (Patricia Medina), and other local townspeople in their fight against corrupt officials. Freed to haunt wherever and whomever he likes, the Earl sets his sights on the greedy evildoers, and in the process helps Mary find lasting love.
Cast: Richard Greene, David Horne, Patricia Medina
Director: Jeffrey Dell
Genres: Comedy
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By Mr. Edward Lopez (IMCOM)July 8, 2013
PICATINNY ARSENAL, NJ -- As a young, content Army infantry officer stationed in Germany, John McGuiness was puzzled when his driver came up to him and delivered an unexpected letter from the Department of the Army.
The letter said "Welcome to the Acquisition Corps." McGuiness' superiors assured him that they would make some calls and get him out of the assignment.
"I said 'okay' and didn't really think about it," he now remembers. "But I guess they didn't work it out."
Today, Brig. Gen. John McGuiness is commanding general at Picatinny Arsenal, where he was sent on his first assignment as an acquisition officer and to work with civilians for the first time. Previously, his experience was with infantry units.
The unforeseen career trajectory for McGuiness into acquisition wasn't entirely inconsistent with his past: A West Point graduate who had not planned to attend West Point, his goal during high school in nearby Newburg, N.Y., was to be a lawyer and land a lucrative job on Wall Street.
Even after graduating from the military academy, McGuiness did not envision a future as a career officer, intending to serve out his five-year commitment and proceed to hang up his Army uniform.
"Then I went to my first assignment and I loved being with Soldiers," the general remembers.
"At the end of each tour, I would sit down with the family and ask, 'Well, what do you think?' So long as my family was still in, I said, 'Okay let's try another tour, let's try another tour' and before you know it was 20 years. Now, I just went over 30 years in May."
McGuiness' return to Picatinny coincides with a shifting political climate that has fostered greater scrutiny of government spending, setting in motion proposed cuts to the military budget that in turn has triggered planned civilian furloughs and other cutbacks involving contracts and contractors.
However, McGuiness believes that the need to support the Warfighter is paramount and generally acknowledged amid the budget uncertainty.
"Although we might see budgets going down in the top-line numbers, there is a realization that we cannot cut the immediate, and then give up the future. We have to be able to invest, and to provide our Soldiers, Sailors, Airmen, Marines and special operators the best equipment possible," the general added.
"The portfolio here, when we're talking guns and ammo, really aligns with a way that the Army can do predictive investments on the portfolio, so that we will see continual increases in capability. It will mean programs and products that will still be generated and worked out of Picatinny, so I think it gives us an opportunity."
McGuiness added that streamlined acquisition, which sprang from the need to quickly provide Soldiers with equipment and solutions during time of war, must be maintained and become standard procedure.
"I think the temptation is going to be, as the drawdown occurs, that we go back to how we used to do things," he said. "We can't go back. We have to look into the future and incorporate more accelerated acquisition. We can't go back to this long, laborious acquisition process."
While the challenges facing the Army and Picatinny are real, McGuiness also expressed confidence in the Picatinny workforce and the depth of knowledge and experience that it brings.
"There is no better workforce in the world than what we have here at Picatinny," the commander said. "I was very fortunate coming here as my first assignment. "Luckily, I had fantastic role models. In the acquisition side, I had to learn from civilians and I knew nothing.
"I had civilians who showed me what 'right' looked like. That changed my mind set about working with civilians, and my expectations when I went into follow-on roles as a product manager, program manager, as a program executive officer, or as a commanding general of now my second installation."
McGuiness said previous assignments that planted him knee-deep in acquisition, including multiple combat tours, have been of great value.
"From my assignments in the acquisition world, I think I've been very fortunate that all of my assignments-outside of the Pentagon-have been providing equipment to Soldiers."
McGuiness said his style of leadership in a civilian environment isn't fundamentally different from when he is interacting with active-duty Soldiers.
"It's the same kind of leadership because, even in the military, there are very few Pattons of the world that just kind of go out there and beat people over the head. That can only go so far. And you can probably get away with it once. But there has to be that give-and-take. I think people have to respect you as a leader before you can lead in any type of consistent manner."
(George S. Patton Jr. was a World War II general who once slapped a Soldier at a hospital tent, accusing him of cowardice.)
In a previous assignment McGuiness was the Project Manager Soldier Equipment, earning the 2009 Secretary of the Army's Award as Project Manager of the Year. Yet, in his typical self-effacing demeanor, McGuiness goes out of his way to shower praise on the people with whom he worked.
"Although I was named Project Manager of the year, the award was really for the office because I just got lucky in the sense that there were some tremendously talented people there," McGuiness remembers.
"It was a phenomenal office. I had worked with many people there in the past, some from Picatinny. I walked into a situation where I had a tremendous amount of trust with a lot of people. It was just a high-caliber organization.
"They had a phenomenal amount of dedication and commitment, and they were not going to take 'no' for an answer, much as it is the same here."
For McGuiness, leadership also entails providing judicious input without appearing domineering or strangling creativity.
"There are a lot of people here who want to do great things," he said. "All I have to do is make sure that I don't stand in their way, or hold them back.
"It would be very easy for me, especially when I've been doing this for many years, to have a PM come in and lay out the program plan and for me to say, 'No no, don't do it that way. Do it this way because that is how I did it.'
"Is that the right thing? Are we stifling some creativity? I look at every problem and issue that we have as having its own unique solution. There might be a better way to do it.
"I need to listen and provide advice and some guidance where needed, and then basically try to keep people going in the right direction."
Developing and fielding complex weapons systems can be a daunting undertaking that requires multiple skills, including knowing the basics of acquisition and having the agility to cope with the inevitable problems.
"What we do is difficult business. For instance, it is not easy to develop an artillery round that can fire over 20 miles and consistently land in a space like this table over 90 percent of the time," McGuiness said.
"That's hard work to be able to do. If it was easy, you could just go to Wal-Mart and buy it. But you can't. So you have to understand that there are going to be some rough spots along the road, during development or during production.
"You have to know the business. You have to know the basics-the nuts and bolts of what does it take to do the acquisition. The nature of the business is to be confronted with problems, the hiccups along the way. Knowing the basics allows a person to be creative enough to know what options are out there and always be thinking ahead."


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- Home
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Program Skills and Experience
The Professional Science Masters in Sustainable Energy Systems is a unique two year degree that combines advanced training in the physics of renewable energy and building performance with "plus" courses that provide students an opportunity to develop important professional skills such as business management, finance and accounting, marketing, and technical writing.
The PSM degree incorporates an internship experience where students can contribute first hand to the creation, development, and expansion of local businesses or non-profits. This mixture of fundamental and applied science with a focus on the practical, real-world problems encountered by professionals working in the fast growing and critically important fields of renewable energy and building performance will make graduates of this PSM highly attractive to regional businesses and other organizations and help promote the development of high-paying Green Collar jobs throughout Central New York.
Among the core skills a graduate of the SUNY Cortland PSM in Sustainable Energy Systems will build include knowledge of:
- The laws and applications of thermodynamics including the nature of heat and the functioning and efficiency of engines, heat pumps, and refrigerators.
- The environmental and social impacts of our current choices for energy production and the options for meeting society's needs through sustainable technologies and practices.
- The physics of active and passive circuits as well as the application of power electronics with a focus on D.C. to A.C. conversion and other elements of renewable energy systems.
- The physical principles underlying renewable electricity generation and storage including monocrystalline, amorphous, and thin-film photovoltaic cells, advanced battery technologies, and residential and utility scale wind turbines.
- The principles of heat generation, distribution, and retention in residential and commercial buildings including analysis of the thermal envelope of buildings, solar heating technologies, and geothermal heat pumps.
- The applications of physics to structural analysis with a focus on examples tailored to roof and pole mounted solar electric and solar thermal systems and tower mounted wind turbines.
In addition, the PSM in Sustainable Energy Systems will provide students experience with:
- Conducting energy analyses and presenting the results of energy analyses in both oral and written forms.
- Designing, building, and analyzing a variety of circuits in a laboratory setting and simulating the behavior of power electronic circuits using computer programs like PSpice.
- Modeling the performance of renewable energy systems with programs like PV*SOL Expert as we as modeling the energy consumption of buildings using computer models such as TREAT or DesignBuilder as well as more specialized models created by the students.
- Working as an intern in a Central New York non-profit or renewable energy company, engineering firm, building envelope company, or company that designs and installs high efficiency heating and cooling systems like geothermal heat pumps.


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Domestic Art: Curated Interiors
From the site:
Domestic Art: Curated Interiors captures a mind-set, piques a curiosi...more
2 Recommendations
tatorandtots's recommendation
Another fabulous book by one of my favorite design publishers, Assouline. This edition cavorts through past editions of Paper City and tucks intriguing souvenirs into its pocket to share with the reader. Lovely. From the site: Domestic Art: Curated Interiors captures a mind-set, piques a curiosity to look at things anew, appreciate oddities and revel in uniqueness and personal work. It s a loopy but sublime drawing-room comedy with ghosts of dandies and soulful poets and style aesthetes ... all lounging, sipping and chattering away in 18th-century châteaux inserted into downtown lofts, whitewashed shotgun houses filled with Twomblys and Rauschenbergs, and dark-as-a-hedgehog tiny Tudors. The selected houses in this book were pulled from the pages of PaperCity, from the years 2000 to 2008. Roughly a decade of design alchemy and clinking highballs. The editors of this book foraged for both the musty and gutsy and the soaring and sensual, from a 500-square-foot bedsit to a mid-century organic architectural wonder thirty seven glorious projects, from follies to disciplined mansions, from Dominique and John de Menil s International-style house with its interior by the great couturier Charles James to artist Christian Eckart s abandoned 1940s warehouses polished to gleaming architectural wonder. Marvel at a compound of rescued, early-1900s clapboards, and an 1880s German-immigrant cottage. We ve included a 50s masterwork by the great organic architect Bruce Goff, and an industrial space that crackles with own surreal designs, while a chalet-style 1913 bungalow manifests the best bits and pieces of the past. A turn-of-the-century seaside gingerbread is a study in anthropology peppered with good art; an antiquarian aims his cerebral arrows at Louis this and Louis that, then electrifies it all with saturated color; and an 18th-century château and an old-world hunting lodge is installed in a downtown loft space. Meanwhile, a stylish gent sips scotch neat in his Scotch Room, watched over by two mounted deer, a pheasant and a wildebeest. Shouldn t everyone have a wildebeest ... and a Scotch Room? Call it what you will: lavish, loopy, eccentric assemblages, moody modernism. All in all, quite a look at a genre of design we call, simply, inspired.
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xandi2549's recommendation
i think its amazing how creative some people are when it comes to displaying stuff... i really dont have that talent since i usually just use pictures and paint and boring stuff... this book is a glimpse inside the minds of these people who know their shit, and can give you some inspiration as well. awesome.
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The Bloke's Bible Audio Book CD
Bible Stories Retold Perfect for On The Go Blokes
by Dave Hopwood;
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The Bloke's Bible Audio Book
Full Product Description
The Bloke's Bible is a selection of familiar Bible stories, retold. Running parallel is the story of an ordinary guy who goes to the pub and, opening his battered Bible, reads and reflects and wonders everything you've ever wondered.
Hard-hitting, challenging and very honest, Dave Hopwood's sharp observance of human nature and divine love makes an entertaining, exciting and often poignant read.
The Bloke's Bible Audio Book by Dave Hopwood was published by Authentic in July 2009 and is our 4674th best seller. The ISBN for The Bloke's Bible Audio Book is 9781850788454.
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The Blokes Bible Audio Book is 3 CD Set.
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The Blokes Bible Audio Book is a 3 CD set
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Details for The Bloke's Bible Audio Book
|Page last updated
|20th March 2017
|Author / Artist
|Dave Hopwood
|Authentic (July 2009)
|15 mm
|135 mm
|190 mm
|Product Code


text: Magellan Health Services Inc. (NASDAQ: MGLN) today announced that, for 2013, it expects to generate net revenue in the range of $3.56 to $3.74 billion, and net income in the range of $91 million to $109 million, which translates into diluted earnings per share in the range of $3.22 to $3.85 inclusive of share repurchases to date. The company also expects segment profit (which represents income before income taxes, excluding stock compensation expense, depreciation and amortization, interest expense, interest income, gain on the sale of assets, and special charges or benefits) for 2013 to be in the range of $250 million to $270 million. With regard to Magellan's share repurchase program, during the period October 26th through December 10th, the company repurchased 336,622 shares for a total cost of $16.8 million. To date, $49.5 million of the $200 million program authorized by our Board of Directors in October 2011 has been completed. As of December 10, 2012, there are approximately 27.4 million shares outstanding. With respect to 2012, the company confirmed its current guidance for segment profit, net income, EPS and cash flow, which was most recently updated in October. "Magellan will complete 2012 with solid financial performance, and is well positioned as we enter 2013," said René Lerer, M.D. "We are pleased with our results across all of our business lines, and the new contracts we won in 2012. In the coming year, we will focus on retention of our current business, particularly in Maricopa County, Arizona, where in partnership with the State we have transformed the behavioral health system over the past five years. We will continue to execute on our growth initiatives, make strategic investments to fuel our success, and maintain a capital strategy which allows us to maximize shareholder return, while retaining sufficient liquidity to pursue strategic options and invest in our future growth."


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Scarlett Johansson Looks Pregnant
Where the fuck did her tits go???? Love the sweaty pits……please post more pics of Kathy Griffin, this is making me sick!
She's wearing a sports bra.
Ryan Reynolds has gone from fool to genius in one Superficial post.
Maybe a wet white shirt and ski poles could have helped… probably not.


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Chemical elements are substances composed of only one type of atom and they cannot be broken down further. Chemical elements are the simplest forms of matter and each one is assigned a specific atomic number. Check out these articles on chemical elements.
How Gold Works
We love it. We wear it glittering around our necks and sparkling at our ears, wrists and feet. We pass it down to our children and hoard it in secret stashes. Why is this precious metal so prized?


text:
White noise, manipulated until it sounds like a big volcano erupting
Excellent sample, using it in the opening of a track.
I want to use this in a movie my students are making. How do I download it to the computer so they can insert it in the video?
esta chingon
Love the sound. Thank you.
yes, just what i need, thank you !!
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Notes by Jeanne Carley
Women worked outside as well as in the home during the history of Dennis, said Nancy Thacher Reid, author and Dennis historian. From the earliest days of home industry when women kept sheep for food and wool, raised flax, taught their daughters to spin wool and their sons to weave and knit, they had jobs in the villages of Dennis.
Later, according to Ms Reid, the author of Dennis, Cape Cod, From Firstcomers to Newcomers 1639-1993 (available in the CCGS Genealogy Room Library), women were involved in several industries. When the cranberry bogs became a viable business, women were among the pickers along with men and children. When their fishermen-husbands were away at sea, many women tended their family farms. Women were also the first teachers until replaced by male teachers with better credentials.
In the later part of the 19th century, many small factories where women worked starting making straw hats, shoes and overalls. It was a woman, Eleanor Baxter Young, who started the Red Star Overall Factory producing flannel and khaki shirts and overalls. Many local ladies were employed in their homes using sewing machines provided by the companies When tourism began to flourish in the early 20th century, women, too, played a major role.
See the Presentation Notes Index for summaries of other presentations given at the Society's monthly meetings.


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It only takes a minute to get started. Fill out our simple sign up form and login to the site.
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M'Bia is serving the second match of a three-game ban after his sending off against Arsenal two weeks ago so he will not be able to face fellow strugglers Southampton in what is widely regarded as a must-win match for Mark Hughes' men.
In midfield, Park Ji-Sung (knee) is unlikely to recover from injury, while Jamie Mackie (ankle) and Kieron Dyer (calf) are doubtful but centre-half Ryan Nelson could recover from his ankle injury which kept him out of New Zealand's match in midweek.
On loan defender Fabio Da Silva has a hamstring problem and is not expected to feature so Hughes is likely to name the same line up that lost at Stoke last week.


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Ferenc Vegh and Lisa Davis had been anxiously awaiting a special election for their winery that took place Tuesday, and the community of Southville didn't let them down.
Precinct officer Vivian Lisby said that about 175 voters turned out to cast their votes, with an overwhelming majority - approximately 130 - voting in favor of allowing Vegh-Davis Vineyard to open as a winery near Southville.
"We had a really good turn out," Lisby said.
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|A User's Guide to Telephone Numbering - 7 May 2003
Chapter 1 of this Guide sets out the differences between numbers that have a geographic area code eg �020� for London and local number eg �7634 8700�. It covers:
Chapter 2 explains other types of numbers that can be dialled and the range of services available, and international number dialling. It covers:
Chapter 3 sets out Oftel�s role, why code and number changes occur, and recent number changes (at time of publication). It covers:
Chapter 4 looks at options available to consumers, and restrictions on number dialling. It covers:
Annex A provides details of the code and number changes provided for by Oftel since 1995.
Why are there so many different types of telephone number and what are they for?
Almost everyone in the UK has a home telephone number, and many also have a mobile telephone number. Businesses will have numbers for their switchboards and extensions and may have a special number for their call centre. Dialling a telephone number is straightforward: you dial all the digits in sequence. But within each geographic code area, you need only dial the local number. For example, if you are in the London code area (020) and you are dialling another number in the London code area you can just dial the local 8-digit number. However, the range of numbers and services available has increased significantly over the last few years, and consumers may not always be aware of the type of service they will receive, how the cost of calls may vary depending on the type of number dialled, or indeed what the number they are dialling signifies.
This Guide should help you to get a better understanding of what numbers mean, the type of services available, and the differences in the cost of calls depending on the number dialled.
Chapter 1
Dialling the area code and number
1.1 The majority of consumers in the UK have at least one home telephone number. Some may have additional numbers for other uses, for example a fax machine, a dedicated number for their computer, or a number for business use. Businesses have numbers for their switchboards and extensions.
1.2 These numbers have an area code based on the area of the country you are situated in, followed by a local telephone number and are known as �Geographic� numbers eg in London your number will have the area code �020� followed by a local number such as �7634 8700�.
1.3 However, consumers do not always have to dial the area code. If you are calling someone within the same code area you can just dial the local number, eg if you are calling from within the Aberdeen code area (01224) and you wish to dial, from your landline phone, a number also within the Aberdeen code area, you can just dial the local number (you cannot do this from a mobile). Please note that if you wish to, you can dial the area code and the local number and still get through.
1.4 If you are calling from outside the Aberdeen code area you will always need to dial the code followed by the local number to get through. Also, if you are dialling from a mobile phone you will always need to dial the area code followed by the local number � this is discussed below.
1.5 The above example applies to most code areas in the UK. However, there are some exceptions to this. For example, Southampton and Portsmouth used to be in different code areas, but both now have the same area code �023�. Therefore, although customers are located in different areas, they can still dial each other using just the local number.
1.6 Within Northern Ireland, all calls within the province can be dialled using just the 8 digit local number.
1.7 There are also some area codes that share the first five digits. For example, the digits �01539� are used for several code areas as follows:
01539 � Kendal
015394 � Hawkshead
015395 - Grange over Sands
015396 � Sedburgh
1.8 If you are dialling from one of these code areas to another of these code areas, you will need to dial both the code and number to get through. If you do not dial the code you will get a wrong number or get the number unobtainable announcement or tone.
Code and number lengths, and layout
1.9 The UK is currently split into over 600 area codes. (BT publishes a phone book companion that lists area codes). Most area codes start with the digits �01� and are followed by 3 further digits, and in most code areas the local numbers following the area codes are 6 digits.
1.10 Since the code and number changes in the year 2000, most numbers in the UK have a 3-digit code beginning �02X� followed by an 8-digit local number eg �020� for London, �028� for Northern Ireland, etc.
1.11 However, the lengths of area codes and local numbers can vary across the UK. The table below sets out the various combinations of area code and number lengths currently diallable within the UK:
1.12 Local numbers in geographic areas typically start with any digits except �0�, �1� or �99�. In each code area with 6-digit local numbers there is approximately 790,000 numbers available, 7.9 million numbers in 7-digit areas, and 79 million numbers in 8-digit areas.
1.13 Oftel believes that confusion can be minimised by displaying a consistent number layout. Oftel recommends the layout for national format as shown in the table above, and international format (using the same examples) as follows (note that the leading �0� of the area code should be omitted when calling UK numbers from abroad):
(Note: �44� is the international code for the UK, and should only be dialled from outside the UK. The �+� indicates that there are digits dialled before the �44� to make an international call eg �00� are the digits dialled to make international calls from the UK. Many other countries eg all of Europe, also use �00� for international calls).
How do code areas relate to the cost of a call?
1.14 If you are a BT or Kingston Communications (Hull) customer, then the cost of a call to a geographic number is usually dependent on where you are calling from and to.
1.15 The country is divided into over 600 Charge Areas. In the very large majority of cases, each Charge Area corresponds to one geographic code area. So, for example, the Rugby Charge Area is the same as the Rugby code area (01788).
1.16 If you are dialling within your own Charge Area or one adjacent to it, then the call will be charged as a local call. Beyond that, calls will be charged at the National call rate � see figure 1 below. (In a very few cases, calls to adjacent Charge Areas are charged at National rate).
Figure 1. Local Rate and National Rate calls to adjacent and non-adjacent code areas, respectively.
1.17 However, there are a few exceptions to this:
Figure 2. One code area covering several Charge Areas.
Equally, the new wide area codes, for example �023�, cover several Charging Areas. So even though Southampton can be dialled from Portsmouth using just the 8 digit local number, the call will be charged at national rate (see figure 3 below); and
Figure 3. One code area covering two Charge Areas
Figure 4. One Charge Area covering two code areas
1.18 Telecoms providers other than BT and Kingston Communications (Hull), do not tend to use code area charging, and charging methods vary between them eg some charge by time of day � daytime/evening/weekend � rather than by distance. Some cable companies may charge local rate across large areas eg any calls within Northern Ireland are charged at their local rate. Others may offer free calls to anywhere in the UK at specific times of the day, provided the call is to another of their customers.
1.19 Click here to see the section on BT�s website which give details of it�s customers specific local calling area.
1.20 In addition to the above examples, telecoms providers may offer �out of area� numbers. Out of area numbers are Geographic numbers used, for example, by companies that may wish to have a �point of presence� in London ie have a London telephone number(s), but be physically located for instance, in Manchester, as this may be more beneficial to the business. Callers are charged the normal rate by their telecoms provider for calls to London. However, calls are routed through to the company office in Manchester.
Chapter 2
Mobile numbers
2.1 Over the last few years the number of people owning a mobile phone has increased considerably. Some people have more than one mobile eg one for work and one for personal use, and each mobile phone requires a mobile number so it can be dialled.
2.2 All mobile numbers in the UK currently begin with the digits �077�, �078� or �079� followed by another 8 digits, so there are 300 million numbers available for mobiles. Dialling mobile numbers always requires the full 11 digits.
2.3 Your mobile number is associated with the �SIM� card inside your phone ie the small plastic square with the gold coloured microchip on it, located under the battery. The SIM card holds data that you may have entered using your mobile phone eg stored numbers of friends and family, additional ring tones, text messages, etc. The SIM card also holds information that is required by mobile providers to authenticate users.
2.4 If you wish to use another mobile phone without changing your mobile telephone number, in many cases you can remove the SIM card and place it in the mobile phone you wish to use. However, your SIM card may not be transferable to another mobile phone that has been subsidised by another mobile provider eg if you are a T-Mobile customer you may not be able to use your SIM card in a phone issued by Orange. This is known as SIM-locking and is used by mobile providers to protect handset subsidies. You should seek advice from your service provider.
2.5 In addition to your mobile number, SIM cards also hold another mobile number - the number of your personal voice mailbox.
2.6 Most people do not wish to remember a second mobile number, or to dial 11 digits every time to access their voice mailbox. Therefore, mobile companies offer short-cut keys to be used for accessing mailboxes eg by pressing one key on the mobile phone or by dialling a short code. The full mobile number of your mailbox is dialled when you use the short-cut keys.
2.7 When dialling any number from a mobile phone you should always dial the full national number eg if dialling landline numbers you should always dial the code followed by the local number. When calling a mobile number from a landline phone you should always dial the whole number eg 077 XXXXXXXX.
2.8 The cost of calls from mobile phones is often more expensive than calls from landline phones (eg your home phone), and call charges vary from one mobile company to another, and all offer many different call packages.
2.9 If you are on a mobile tariff that is distance related (for geographic calls) ie. calls to the code area you are calling from are different to calling other code areas, and you are making a call from your mobile, the nearest mobile station will identify your location, and you will be charged accordingly for the call.
Pager numbers
2.10 Pagers or "bleepers" are different to mobile and landline phones in that they can only be used to receive text messages or alerts. You cannot call a pager and leave voice messages, and you cannot make a call from a pager.
2.11 Every pager has a paging telephone number which begins with the digits �076� followed by a further 8 digits. There are 100 million paging numbers available in the UK.
2.12 Pagers are used less and less these days as mobile phones have become more popular. However, pagers are still used by some organisations in preference to mobiles. Hospitals tend to issue pagers to staff, as mobile phones may interfere with medical equipment.
What are Personal Numbers?
2.13 Personal Numbers begin with the digits �070� followed by a further 8 digits. Using one of these numbers, a call can reach you at many different locations. There are 100 million numbers available for Personal Numbering.
2.14 Personal Numbering services are available from general telecoms providers or from dedicated Personal Numbering service providers. Personal Numbering enables you to be called using a single telephone number (your �070� Personal Number) and to receive those calls at virtually any telephone number. For example, you may choose to have calls to your Personal Number sent to your home phone between the hours of 8-9am, to your office phone between the hours of 9am-5pm, and to your mobile in the evenings.
2.15 The cost of calling Personal Numbers can vary considerably, and the cost is dependent on the type and complexity of the service chosen - calls routed to a mobile number, for example, are likely to be greater in cost than calls routed to a landline number. In some cases, calls to Personal Numbers may be free to the caller eg where you decide to use such a number to advertise your business, you could pay a high premium to a Personal Number provider to cover the cost of calls to your number. You should check with your telecoms provider if you are not sure of the cost of dialling a Personal Number.
2.16 Special Service numbers begin with the digits �08�. Special Service numbers, along with Premium Rate Service numbers (numbers beginning with the digits �09� � discussed below) are known as Non-Geographic numbers ie the cost of the call is not related to the Geographic location, and callers are charged at the same rate whatever their location within the UK.
2.17 Special Service numbers are typically used by businesses and organisations as contact numbers or for advertising, but are also used for other services.
2.18 The most common Special Service numbers are shown in the table below, along with the starting digits and the typical cost to the caller:
i) Freephone Numbers
2.19 Most Freephone numbers begin with the digits �080� followed by a further 8 digits. However, you will also see Freephone numbers beginning with �0800�, followed by only 6 digits. Additionally, you will also see Freephone numbers beginning with �0500�, followed by a further 6 digits, although the amount of these in use is decreasing. Many Freephone numbers continue to be displayed as 0800 xxxxxx(x), but Freephone numbers beginning with the digits �0808� also exist.
2.20 Calls to Freephone numbers are usually free to the caller. However, mobile companies may charge you for calling Freephone numbers � your mobile provider should provide an announcement stating that you will be charged for the call before the call is connected.
2.21 Freephone numbers are mainly used by businesses in advertisements. Businesses are charged by their telecoms provider for the cost of any calls to their Freephone number.
ii) Local Rate, Up to 5p, National Rate, and Up to 10p Numbers
2.22 Apart from Freephone numbers, you may also see other contact numbers for companies and organisations - Local and National Rate numbers, and �Up to 5p� and �Up to 10p� numbers.
2.23 Local Rate numbers begin with the digits �0845� followed by a further 7 digits. National Rate numbers begin with the digits �0870� followed by a further 7 digits. There are 10 million numbers available each for Local Rate and National Rate numbers.
2.24 The intention behind calling �0845� and �0870� numbers �local� and �national� rate was to give consumers an indication of call cost. The consumer would get a feel for the cost because it would be aligned to the cost of a geographic call. However, aside from BT, many operators do not charge the same for geographic and Special Service calls, and some do not have local and national rate tariffs at all. You should consult with your telecoms provider to find out the cost of calls to Special Service numbers.
2.25 Many �0845� numbers are used to access the Internet, but as the computer usually dials the number automatically, callers may not be aware of the number used by their PC.
2.26 Other numbers in the �08� range include �0844� - �Up to 5p� - and �0871� - �Up to 10p� - numbers. Many of these numbers are also used for Internet access at �unmetered� or partially unmetered rates. You should contact your service provider for the cost of Internet calls from your computer.
2.27 Additionally, there are two unusual �08� numbers used within the UK, in that they have shorter than expected number length. They are: 0800 11 11 for ChildLine; and 0845 46 47 for NHS Direct (used only in England and Wales).
Premium Rate Service ("PRS") Numbers
2.28 Premium Rate numbers typically begin with the digits �090� or �091� followed by a further 8 digits. There are 100 million numbers available for each of these ranges.
2.29 All premium rate services are regulated by the Independent Committee for the Supervision of Standards of Telephone Information Services ("ICSTIS") � please see below for more information about ICSTIS and its work.
2.30 When you dial a �090� Premium Rate number, you receive some form of content, product or service from the call; for example, entry to competitions, voting, horoscopes, chatlines, etc. Services can be accessed in many ways � by phone (fixed and mobile), fax, PC and interactive TV.
2.31 The next digit after the �090� indicates the type of service and/or potential cost of the call. In addition, ICSTIS requires that call costs be given in advertising material. These should be given either on a per minute basis or for the total cost of the call, and should be inclusive of VAT. For certain types of service (for example, all services featuring live conversation), ICSTIS also requires that call costs be given at the start of the service.
2.32 Where callers are likely to call a premium rate service from a mobile phone, the advertising material must state that calls from mobile phones are likely to cost more than calls from landline phones.
2.33 The potential call costs based on the digits dialled is as follows (please note that the call costs given below relate to calling from a landline phone):
�0900� and �0901� � calls cost up to 60 pence per minute with the cost of a call capped at or below �5 ie. the total cost of the call should not exceed �5.
�0904�, �0905� and �0906� � calls costs up to �1.50 per minute, and there may or may not be a call cap ie. unlike the tariff range above, there does not have to be a maximum cost for the call.
Note: To minimise the risk of excessive phone bills, ICSTIS requires that certain types of service are limited in cost (for example, consumer credit services). Generally speaking, such services must disconnect automatically when the maximum call cost has been reached. Other services (for example, dating services) must give call cost warnings at regular intervals. ICSTIS also has strict rules to stop services being unnecessarily lengthy.
�0907� � these numbers can be used to buy products or services, for example, the cost of a call for, say, 10 minutes may be �15, but you may receive a music CD in the post as a result of the call � in effect, you are paying for the CD through your telephone bill.
�0908� and �0909� � these numbers are for services of an �adult� (sexual entertainment) nature, and costs will vary.
�091� � these numbers are for �non-content� premium rate services. Such numbers may be used to access e-mail or some other value added telecoms service. Some companies use �091� numbers to provide international call connection.
2.34 Premium Rate Service numbers, like other numbers, can be barred from being dialled from your phone � see below for details on call barring).
2.35 Most people are aware that you can obtain a variety of services by dialling short codes from your phone. For example, dialling �100� should put you through to the operator service. However, not everyone is aware of all the services that may be available to them. The table below sets out the short codes that may be used by all telecoms providers ie. whichever telecoms provider you are with, if they wish to supply any of the services below, they should use the relevant code(s) indicated:
(Note: the emergency code �112� is a European and mobile standard, so you should be able to dial it for emergency assistance when you go abroad � anywhere in Europe, and anywhere else in the world that you can use your own mobile phone).
2.36 Not all telecoms providers offer all the services shown in the above table, and they are not obliged to offer any of the services except the �112�/�999� emergency service, an assistance operator �100�, and a Directory Enquiry service.
2.37 In addition to the services shown above, some telecoms providers may offer other services behind short codes for use by their own customers or employees. The codes used may be 3, 4, 5 or even 6 digits ie. of the format 1XX, 1XXX, 1XXXX and 1XXXXX.
2.38 The range of services offered behind such short codes can vary from one telecoms provider to another and particularly between mobile and non-mobile telecoms providers. For example, some operators use �150� for customer services, while others may use a different code or method for obtaining customer services.
2.39 In addition to the short codes used for services described above, short codes may also be used on some networks (eg BT�s and Kingston Communications (Hull)�s) to allow access to competing service providers� networks. This is called �Indirect Access� and the codes are in the form 1xx, 1xxx or 1xxxx. You dial these codes before dialling the normal number you wish to reach.
(Note: in a few cases, you may need to wait for a second dial tone after dialling the Indirect Access code. Your Indirect Access service provider will tell you what you need to dial).
2.40 Instead of the telephone call being routed across your normal telecoms providers� network, it is routed via the network used by the owner of the code you have dialled. The Indirect Access provider bills you separately for the calls you make via them, so you have to have a service contract with them before you can use these numbers.
2.41 The type of Indirect Access services available and the charges for calls will vary. For example, some Indirect Access providers may charge you a monthly fee for being able to make calls, while others only charge for calls. Some will require payment in advance by maintaining a cash credit with them.
2.42 Telecoms providers can sell specific numbers that are memorable or have particular significance to a company - often referred to as �golden� or �choice� numbers as they can be worth more commercially. For example, numbers with repeating digits such as 0808 888 88XX. Other numbers such as the London number (020) 2020 2020, for example, may be beneficial to a business as it has a memorable number string.
2.43 If you look on a telephone keypad you will often see a series of letters next to most of the digits. The letters can be used to �replace� digits of a telephone number to make up a word or words. This is known as an alphanumeric number as the number includes letters of the alphabet.
2.44 There is currently no regulation within the UK or Europe on standard keypad layout. However, to avoid confusion and potential mis-dialling, the European recommended layout of letters on a standard keypad is:
2.45 Businesses may prefer to use an alphanumeric to advertise their company, as it is often easier to remember than the telephone number. A company name such as NUMBERS, for example, may use the alphanumeric - 0845 NUMBERS. To call 0845 NUMBERS you would dial the digits - 0845 6862377.
2.46 Some companies may wish to use a name longer than the standard 11 digits as it may fit their company name better eg 0845 NUMBERING. However, the number will begin to connect after the 11th digit is dialled � dialling the 12th, 13th or 14th digit will usually make no difference. However, on some mobile and cable networks, dialling these excess digits can make the call fail.
2.47 Please note that composing text messaging from mobile phones is a totally different use of letters to alphanumeric dialling, as it requires the pressing of a numeric key a different numbers of times to produce the letter required.
2.48 Making a call to another country from the UK is a little more complex than dialling within the UK.
2.49 Firstly, in order for the call to leave the UK and reach the country you are dialling, you need to dial the international code �00� followed by the country code eg �1� for the United States of America and Canada.
2.50 You will then need to dial the full national number, usually consisting of the area code followed by the local number. However, you should remember to leave off the leading �0� of the full national number (or leading �1� in the case of North America). In most cases this does not need to be dialled for international calls.
2.51 However, in some countries such as Italy, you do not leave off the leading �0� - you should consult your telecoms provider for advice on which countries require the leading �0� to be dialled when dialling internationally.
2.52 The table below shows the general international dialling format:
2.53 When dialling UK numbers from abroad on a landline phone, you have to dial the international code from that country (NB. not all countries use the same international code) followed by �44� for the UK. You then dial the area code (leaving off the leading �0�) and then the local number (or the whole number if dialling a mobile or other type of number).
2.54 Some numbers may not work when dialled from abroad. For instance, in some countries, telecoms providers may not allow �0845� Local Rate numbers, �070� Personal Numbers, etc. to be dialled from their phones. It�s worth checking before you go whether an alternative (usually geographic) number is available for dialling from abroad. This could turn out to be invaluable in an emergency, for example if you were to lose a credit card.
2.55 Even where these numbers may be dialled, it is important to note that the cost of dialling them is usually more expensive than dialling the same number from within the UK, and is some cases it may be very expensive. You should check with the telecoms providers in the country you are dialling from about the cost of dialling such numbers.
2.56 Dialling UK numbers from abroad is different on your mobile. Firstly, you have to get a �roaming agreement� with your mobile provider before making a call abroad. When you try to use your mobile, the nearest mobile station in that country will send a signal back to your home base in the UK which will identify where you are calling from. The charges for making a call from abroad on a mobile are usually a lot higher than calls made within the UK. Your mobile provider should be able to inform you of the call costs.
2.57 If you dial from abroad back to the UK, you must remember to dial the International access code and the country code �+44� (missing off the leading �0� of the full national number), where �+� signifies the appropriate international access code for the country from which you are calling. Most mobile phones allow you to store numbers with the prefix +44 especially for this (and you can generally use the same stored number to make calls within the UK, and they should be charged at normal national, not international, rates).
Chapter 3
Oftel�s role in managing the UK�s telephone numbering
3.1 Oftel is responsible for managing the UK�s telephone numbers and developing numbering strategy in the national interest. This means that Oftel is responsible for developing the structure of numbering to ensure that it is clear to customers and for ensuring that there are sufficient numbers available to meet all reasonable demands that customers and telecoms providers might have.
Oftel�s role in issuing telephone numbers to telecoms providers
3.2 Oftel is responsible for issuing all types of telephone numbers used within the UK to telecoms providers. Over 400 of these currently have numbers and codes. This includes Geographic numbers, Mobile numbers, Local Rate and National Rate numbers, Premium Rate Service numbers, Indirect Access Codes, etc.
3.3 Number ranges are typically in blocks of 10,000 for Geographic, most Special Service numbers, and Premium Rate Service numbers, 100,000 for other numbering such as Personal Numbers, and in blocks of one million for mobile numbers.
3.4 Telecoms providers apply to Oftel for specific number ranges and/or codes. Oftel carries out checks on companies applying for numbers and only issues to those who meet specific criteria eg having a suitable telecoms system. This avoids giving out numbers, which are a scarce resource, to companies that are not entitled to them.
3.5 Telecoms providers then either issue numbers to customers directly or they may use another company to sell the numbers and services on to consumers.
3.6 The Channel Islands (Guernsey and Jersey) and the Isle of Man have their own regulatory organisations, similar to Oftel. Although they are outside the UK, they all use numbers from within the UK system and each has it�s own area code.
3.7 Oftel publishes details of Numbering issues on it�s website. Click here to see the Numbering page.
Changes to telephone numbers within the UK
3.8 Apart from issuing numbers to telecoms providers, Oftel is also responsible for ensuring that there are sufficient telephone numbers available to meet the UK�s demands for the foreseeable future.
3.9 Oftel can reasonably estimate the demand for existing services by current telecoms providers. However, there is no easy way of predicting demand for innovative services that telecoms providers may introduce and which may require a large amount of telephone numbers. Also, the numbering capacity required generally is affected by the number of telecoms providers competing in the telecoms market, and this too can be difficult to predict.
3.10 Annex A, below, sets out code and number changes that Oftel has made to ensure that there is sufficient numbering for current and future demand. At the same time Oftel has had to ensure that numbers are fitted into logical groups so that consumers can identify the type of number they are calling eg that mobiles begin with �077�, �078� or �079�, and the likely cost of the call.
3.11 Oftel typically changes numbers in areas where numbering is getting short. To change numbering otherwise would cause unnecessary expense for telecoms providers and businesses (eg changing advertising, etc.) and confusion for customers changing their telephone number.
3.12 Although code areas and numbers may change across the UK, such changes do not affect call charges ie. telecoms providers do not charge any differently as a result of any code or number changes.
3.13 Some people have questioned why there have been three code changes in London in 10 years. Changes in London are obviously higher profile, however other areas have also experienced code changes in the past.
3.14 The reason for the changes in London is that, in the late 1980s, before Oftel took over management of the UK numbering from BT, London�s �01� code was on the verge of running out of numbers. Capacity was doubled in 1990 by splitting the area into two � inner/outer London, using the codes �071� and �081�.
3.15 London codes changed to �0171� & �0181� in July 1995 as part of the PhONEday number changes (re-using the �01� prefix released in 1990 when London changed to �071� and �081�). This didn�t give London any extra numbers, but it did create a huge pool of unused numbers � �02� to �09� - an extra eight billion numbers for use for other services, as discussed above.
3.16 The original doubling of London capacity in 1990 was only ever considered as an interim measure. The change to the �020� London code in 2000 provided five times as many numbers again (10 x the amount of London numbers that existed prior to the 1990 changes) and also re-enabled local dialling again across the whole London area.
3.17 When the 020 7XXX XXXX and 020 8XXX XXXX numbers start to run out, Oftel will be able to issue further numbers such as 020 3XXX XXXX.
ii) Will there be any further number changes?
3.18 Although the number changes in 2000 created a huge pool of numbers for different services, there will probably need to be changes to individual towns and cities if they become in danger of running out of numbers. If this occurs, the areas affected are likely to be changed to wide area codes (3-digit codes) eg �02X�. Several existing code areas around the same geographical location may be fitted into the same wide area code.
3.19 This has already occurred in some areas eg Portsmouth and Southampton now have the code �023�, and the whole of Northern Ireland has the code �028�.
3.20 However, before any code and number changes are decided, Oftel carries out a local consultation in the area(s) affected to ensure that local issues and concerns are taken into consideration.
3.21 There is usually at least two years� notice of changes to codes and numbers, and a period of �parallel running� ie. a period of time during which you can dial the old code and old number or the new code and new number, and still get through. This gives people time to get used to the new telephone numbers.
3.22 Also, there are a few code areas within the UK that have 4-digit or 5-digit local numbers. These are likely to be changed to 8-digit local numbers (with a 3-digit code) to fall in line with the rest of the UK, although there is currently no set date for these changes.
iii) Recent number changes � directory enquiry services
3.23 A recent change to numbering in the UK is the change in short codes for directory enquiry services. The changes were necessary to help promote competition in the market for directory enquiry services in order to provide customers with a greater variety of directory enquiry services, at a range of competitive prices.
3.24 Oftel had to decide on a range of short codes (to replace the old directory codes � �192�, �153�, etc.) that would be relatively easy for consumers to remember, and to ensure that there were sufficient codes available to issue to telecoms providers both now and in the foreseeable future.
3.25 Directory services now begin with the digits �118� followed by a further 3 digits, ie. 118XXX, which is in line with other European countries� use of �118� for directory enquiries. You should contact your telecoms provider for details of the range of services available, and the costs of calling them.(Directory enquiry codes �192� for national and �153� for international, cease to be in service from August 2003).
3.26 Oftel has produced a �Consumer Guide to the new 118 directory enquiry services�.
3.27 There is also an independent website with details of 118 services and prices known as www.newdirectoryenquiries.com
Chapter 4
Restrictions on dialling numbers
4.1 When Oftel issues number ranges to telecoms providers, they contact each other to allow them to make arrangements so that their customers can dial numbers in ranges issued to other telecoms providers, as well as to numbers issued to themselves.
4.2 Only BT and Kingston Communications (Hull), however, are obliged to ensure that their customers can dial all numbers within the UK. Therefore, if you are with any other company you may find that you cannot dial certain numbers - in the main, the only significant group of numbers you may not be able to dial are the Indirect Access codes used to connect to competitors� networks. Also, some other short codes may have different meanings.
Can I keep my number when I change address?
4.3 Depending on the abilities of a particular telecoms provider�s network you may be able to keep your number if you move within the same locality, but not if you move to a different code area. However, using �out of area� numbers (discussed above) may allow you to keep your number.
Can I keep my number when I change telecoms provider?
4.4 Whether you are a residential or business customer, you may wish to change your telecoms provider, for example to get cheaper calls or a better service. However, you may want to keep your old number rather than take a new number perhaps because it�s vital to your business or just because you want to avoid the hassle and costs of changing number.
4.5 You are entitled to keep your telephone number if you change telecoms provider while keeping the same kind of service no matter what type of telephone number you have (except paging numbers). Telecoms providers are obliged to provide this service, but it only covers circumstances where you want to change telecoms provider, not where you want to move location and keep your old number (discussed above).
4.6 This is known as �number portability� or �porting� your number to another telecoms provider. Just tell your current or preferred supplier that you want to keep your old number. In some cases you may be charged an administrative fee for this service - you should check with your current telecoms provider and with the provider you wish to transfer to.
4.7 When you port a mobile number to another mobile provider there may be some confusion over charges applied to that number. Charges for calls from landline phones to a ported mobile number stay the same as they were before. However, for calls from mobile phones, charges may increase when you call someone who was with the same mobile provider as you, but has ported their number to a different mobile provider. But, where the person you are calling has ported their number to the same mobile provider as you, lower charges normally apply. Other than that, charges usually stay the same.
4.8 If you want to find out whether a number you wish to call is on the same mobile network as you, you should contact your mobile provider.
Making calls via another telecoms provider
4.9 If you don�t want to change telecoms provider, but you still wish to make calls via another telecoms provider, for example, to get cheaper international calls, there are services that may allow you to do this: Indirect Access (discussed above in �Short Code Services�); and �Carrier Pre-Selection ("CPS").
4.10 CPS is similar to Indirect Access in that you can choose to make calls via another telecoms provider. However, you do not have to dial a short code. Your CPS provider may provide you with the option of routing just your national calls, or just your international calls or all of your calls. They pre-set your phone system to ensure you are connected to and billed by the CPS provider for the calls routed by them.
4.11 Even if you opt for CPS, you can still choose to override the CPS options either by using an Indirect Access code or by using a code to revert to your regular provider.
Calling Line Identification ("CLI") services
4.12 You may be aware of services available from your phone, which allow you to find out the number of the last person who called you, and other associated services, by dialling short codes typically beginning with the digits �147�. These services are known as Calling Line Identification services.
4.13 The most common of these is �1471� which allows you to find out the number of the last person who called you, and �141� to withhold your number being displayed to the person you are calling.
4.14 There are also other services available, which your telecoms provider may or may not provide for their customers. The short codes used to dial these services are shown in the table of short codes, above.
4.15 In addition to CLI services provided by your telecoms provider, some companies offer specific CLI services to which you can subscribe. For further details of these, and other information on CLI services, please refer to Oftel�s �A Consumer�s guide to Calling Line Identification services�.
4.16 Some people may not wish others to know their telephone number or address. Therefore, it is possible to choose to have your number and address stored as 'ex-directory' when you take out a telephone service ie. it will not be listed in any telephone directory or given out by directory enquiry services. This is useful if, for example, you wish to keep your address private. You can also choose to have your number available through Directory Enquiries, but not in the Phone Book.
4.17 However, you should be aware that the ex-directory service might not, necessarily, protect you from unwanted sales and marketing calls. If you don't wish to receive these calls you should register with the Telephone Preference Service ("TPS") at www.tpsonline.org.uk via the Internet or on the telephone 0845 070 0707. Once your number is registered you should stop receiving such calls (mobile numbers can also be registered with TPS). It will take 28 days for your number to be added to the TPS' list of registered numbers. If you do receive any calls after this period you can ask the TPS to take further action.
4.18 You may also register with the TPS to prevent unwanted sales and marketing SMS text messages to your mobile phone.
4.19 You should also be wary of adding your telephone number when entering competitions or filling in questionnaires. The small print at the bottom usually states that your details may be used to advertise future products, or may be used by related companies. This may result in unwanted phone calls.
4.20 If you are being pestered by someone who keeps ringing your number (ie nuisance calls) your telecoms provider may be able to help, or even change your number. However, you will need to weigh up the benefits of changing your number against having to inform everyone of your new number.
Can I block specific numbers being dialled from my phone?
4.21 If you are concerned about specific numbers being dialled from your phone because of the high cost of the calls or the content of them eg adult services, you can ask your telecoms provider to block specific number ranges. Some telecoms providers may offer this facility for free, others may charge. This is known as �call barring�.
4.22 However, customers cannot have individual calls barred - calls are barred on a whole range. Therefore, you would not be able to dial any other numbers in that range. You would need to weigh up the benefits of barring calls against not being able to dial others numbers starting with the same digits.
4.23 Some telecoms providers offer a customer-controlled barring product (using a PIN number) that could be used, for example, to ensure that only you (as the bill payer) can make international or PRS calls from your phone.
The Regulation of Premium Rate Services
4.24 The organisation in the UK that regulates the content and promotion of premium rate services (typically numbers beginning �090� or �091�) is the Independent Committee for the Supervision of Standards of Telephone Information Services ("ICSTIS").
4.25 ICSTIS regulates premium rate services through its Code of Practice, which sets out the rules with which all premium rate service providers must comply. ICSTIS aims to prevent consumer harm by requiring clear and accurate pricing information, honest advertising, and appropriate and targeted promotions.
4.26 Where problems occur, ICSTIS investigates complaints and has the power to fine companies and bar access to services. ICSTIS can also formally name the individual behind a company and bar that person for a defined period from running any other premium rate services under any company name on any telephone network.
4.27 If you have any concerns about the promotion or content of any premium rate service, you should contact ICSTIS on its free helpline at 0800 500212 or use the online complaints form at www.icstis.org.uk. Alternatively, you can write to ICSTIS at FREEPOST WC5468, London SE1 2BR.
Annex A
A.1 Oftel has decided on necessary changes to the format of telephone numbers within the UK, in order to accommodate demand from the telecoms industry and to allow numbers to be fitted into logical groups to make it clearer for consumers.
A.2 Number changes have to be made in stages so that old and new numbers may be dialled together for a period of time so that customers get used to the new numbers. After that, the old number will have a recorded announcement stating that the number has changed. Finally, the old numbers are removed and will be held for a period of time eg two years before being used again for other services.
A.3 The main number changes Oftel has provided for are set out below in chronological order.
i) PhONEday � July 1995
A.4 In July 1995 Oftel changed all Geographic area codes to begin with �01�. This was known as PhONEday. This number change managed to free-up codes that could be used for other types of services that were becoming popular such as Premuim Rate and Mobile, as well as to allow for future new services that may require vast numbering resource. This change was facilitated by the 1990 change to the �01� London code to �071� and �081�.
A.5 The table below shows how numbers were used before July 1995:
A.6 After PhONEday, numbers previously used in Geographic areas (those beginning with �02� � �09�) were held for a period of at least two years to allow changed number announcements on them, and to prevent customers mis-dialling.
A.7 The numbers made free by the PhONEday changes in 1995 were used in the next code change in the year 2000. This was known as the National Code and Number Change.
ii) National Code and Number Change � April 2000 (The Big Number campaign)
A.8 The table below shows the how UK numbers are used following the National Code and Number Change ("NCNC") in April 2000.
A.9 Oftel needed to introduce the NCNC changes as a result of the explosive growth in demand for numbers caused by the needs of new telecoms providers, and residential and businesses customers increasingly having more than one telephone line in their home � for their PC, maybe another for a fax, and new services being offered by telecoms providers which involve different numbers for individual members of the family.
A.10 Some areas of the UK had number changes: London, Coventry, Cardiff, Portsmouth, Southampton and all of Northern Ireland. In addition, mobile numbers changed to cope with the huge growth in mobiles � millions of people now have a mobile phone. Other numbers such as Local and National Rate, and Premium Rate numbers also changed.
A.11 The NCNC number changes created a vast resource of numbers. However, the overall result of the PhONEday and NCNC changes was to allow numbers to be fitted into logical groups, instead of being all over the place as shown in the table of pre-July 1995 numbering, above.
A.12 Oftel believes the structure of UK numbering is sound, and should provide sufficient numbering capacity long into the future. Also, the logical grouping of numbers eg mobile numbers beginning �077�, �078� or �079�, makes clearer to consumers the type of number they are dialling and the likely cost.


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Elise Adjustable Stool - Black
i love the modern sensibilities of this bar stool. from the black finish to the chrome foot rest, this piece is sure to add a bit of pizazz to your lounge area.
Black on black wallpaper. I love it! I have never thought of this before but it truly does look amazing. I'd love to have a black wallpapered dining room, just to freak the relatives out.Tags: home, modern, wallpapers, urban, decor, black, dining rooms, interior, designAdded 9 Years Ago from Target
A pretty black pattern printed on beige wallpaper. Classy and sophisticated. Who knew wallpaper could be so modern and fabulous?Tags: home, modern, wallpapers, decor, black, beige, dining rooms, interior, designAdded 9 Years Ago from Target


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Tag "Betsie Larkin"
Black Hole Recordings Radio Show 21721.06.2012
New tracks from Andain, Bevan Miller, Biggi feat. Elton Jonathan Kroon, Fantomen, Kelman & Lennon, Bobina, Aerofoil feat. Eva Kade, Beauriche & Noah Furreal, Allure feat. Henrik B, Jelle Boon, George Acosta feat. Lizzie Curious , D.O.DListen to this show
Black Hole Recordings Radio Show 21828.06.2012
This week we are presenting the Press Play. Enter EP by Wetdog with a special minimix, the latest EP from Amex & Basil O'Glue, Oliver Lang, Kelman & Lennon, Muzikjunki and a world exclusive from Them&Us, the single produced by Stanton Warriors. We will also play you the latest from BT, Andy Duguid and Allure. The guestmix was provided by Tyler Michaud.Listen to this show
Black Hole Recordings Radio Show 21905.07.2012
This week we are presenting new tracks from Nick Wax & Trenix present Eireann Wax, Iversoon & Alex Daf feat. Eskova, Mike Saint-Jules, Impression and Jawoo. We will also play you the latest from Andain, Chadash Cort, Jagged Hed and a guestmix from the lovely Lizzie Curious!Listen to this show
Black Hole Recordings Radio Show 22730.08.2012
New tracks from Inglorious House Bastards, Venaccio, Mark Norman, Cosmic Gate & Cary Brothers, Solarstone with Aly & Fila, Allure feat. Jeza , Jawoo, Brett Gould , Oliver Lang, Tiesto & Junkie XL, Sidewalk TechnicianListen to this show


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Mirza resigns, levels serious allegations against MQM
KARACHI: Senior Pakistan People's Party leader Dr Zulfiqar Mirza has announced to resign from all party/government posts, Geo News reported Sunday.
Addressing the news folk at Karachi Press Club, he accused Federal Interior Minister Rehman Malik of siding with the killers, misleading the party leadership, and contorting facts. He declared him an enemy of the state and a compulsive liar.
Malik is a compulsive liar and responsible for Karachi bloodshed, Mirza said, adding Muttahida Qaumi Movement (MQM) doesn't have a real mandate in Karachi or Hyderabad, they extort votes at gunpoint.
Levelling another very serious allegation against MQM Chief Altaf Hussain, he said: "During a meeting with Altaf Hussain in London he (Altaf Hussain) said the US wanted to disintegrate Pakistan and he and his party (MQM) would side with the US in their goal. Therefore, Altaf Hussain said he would kill the Pathans"
Dr. Zulfiqar Mirza went on to say: "Altaf Hussain wrote a letter to the then British Prime Minister Tony Blair asking him to bust ISI before it produces any more Osama Bin Ladens."
He asked as to what sin was committed by Wali Khan Babar, a Geo News reporter who was murdered in Karachi.
Mirza said five accused who were involved in the killing of Wali Khan Babar belonged to MQM and named one of them as Liaquat who, he said, was still at large. "Liaquat is the one whose car was used in the killing and he was the one who opened fire on Wali Khan Babqar."
"MQM is the killer of Wali Khan Babar," he reiterated.
Dr. Mirza also alleged that the present CPLC Chief Ahmed Chinoy holds an important position in Khidmat-e-Khalq Foundation (KKF) which is a welfare wing of MQM.
He said MQM had held hostage all industrialists, businessmen and shopkeepers of Karachi.
Before starting the press conference he swore on the Holy Quran to tell the truth and nothing but the truth.
Praising ISI and Pakistan Army Mirza said Pakistan's existence is due to the sacrifices of our security forces.
Senior provincial minister, Works & Services Dr Zulfiqar Mirza is the Vice President of PPP Sindh and also a Central Executive Committee member besides a close aide of President Asif Zardari. He was elected from Sindh Assembly seat PS-57 Badin I.
Pledging at the beginning he requested reporters to take him seriously for the first and the last time. He arrived at the Karachi Press Club at 4:20pm. The best decision of my life is to marry Dr Fehmeda Mirza, he said.
Mirza noted that he has never bend the laws and he follows the principles of Shaheed Zulfiar Ali Bhutto. Allah Almighty through Mohrarma Benazir Bhutto and Asif Ali Zardari blessed me with all that I own.
He added that I see eye to eye with my party. I'm a party worker and will always be that way. I am a Sindhi and proud of it, he added. He vowed never to bow down to cruelty.
Mirza said if anything happens to me then killers of Imran Farooq and Wali Baber would be responsible.
Mirza's press conference ended at 6:15 pm which started around 4:25 pm.


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Kathy Loidolt: Homemade Cleansers for a Healthy House
The author of "Shopper's Guide to Healthy Living" shows you how to make cleansers that aren't toxic for your family.
54 results for 'saving money'. Showing results 37 - 54
The author of "Shopper's Guide to Healthy Living" shows you how to make cleansers that aren't toxic for your family.
Pat Robertson answers viewer questions on dipping into savings to pay for college and shorting stocks.
In tough times, people might think they don't have enough money to eat really healthy. But the truth...
While Chrysler and GM wait for billions in government bailout loans, foreign plants like Hyundai and Honda are moving forward.
The move toward a greener lifestyle can be an expensive transition. But one Montana couple has proved you can...
Clark Howard will discuss how to survive and flourish in tough economic times with tips on how to buy,...
To save money, many families are once again checking out the value of "staycations" or smaller vacations closer to home.
Eco-Savings: Go Green without Breaking the Bank
Clark Howard: Money Saving Tips for Hard Times
Post Office Considers Closing Retail Outlets
CBO: Recent Spending Bill Falls Short on Cuts
More People Turn to Gardening in Tough Economy
Stretching the Bank: Save Money, Know When to Buy
Neb. Town May Halt Immigration Law to Save Money
Mass. Town Turns Off Lights to Save Money
Obama: Health Care Reform will Save Money
Save 'Green' By Going Green Outside Your Home
Church Merger Goes Beyond Saving Money


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Camacho Ditka LE 2016 Throwback
Wrapper: Ecuadorian Habano 2000
Binder: Honduran Corojo
Filler: Honduran, Nicaraguan and Dominican
Country of Origin: Honduras
Cigar Strength: Full-Bodied
This is the seventh release by Camacho in the Mike Ditka cigar series since their very successful partnership began in 2012. The Throwback pays tribute to Ditka's time as the legendary coach of the Chicago Bears, and the cigars are as strong and bold as the man himself.
Made at Tabacos Rancho Jamastran in Honduras with a blend of Dominican, Nicaraguan, and Honduran fillers and a Honduran Corojo binder, the cigar is finished in an intensely flavorful Ecuadorian Habano 2000 wrapper. This terrific full-bodied, full-flavored cigar is nicely constructed and offers notes of cedar, leather, spice, and coffee with a touch of sweetness throughout.


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Forum:My First Edit
From Uncyclopedia, the content-free encyclopedia
Forums: Index > Village Dump > My First Edit
Note: This topic has been unedited for 1529 days. It is considered archived - the discussion is over. Do not add to unless it really needs a response.
I did my first edit. ITs to the ipod article. Does anyone care. Probably not. Delete this if you want. Ipod V. Eagle--Lord Serioch 04:23, 17 June 2007 (UTC)
- As my father would say "Would you like a medal, or a chest to pin it on?". He was a prick. *Sniff*. Still, congrats. Sir Modusoperandi Boinc! 04:27, 17 June 2007 (UTC)