text:
|Numéro de publication
|Type de publication
|Numéro de demande
|Date de publication
|21 févr. 2012
|Date de dépôt
|16 févr. 2007
|Date de priorité
|9 juin 2006
|État de paiement des frais
|Autre référence de publication
|Numéro de publication
|Claudio Santos Pinhanez
|Cessionnaire d'origine
|International Business Machines Corporation
|Exporter la citation
|BiBTeX, EndNote, RefMan
|Citations de brevets (14), Citations hors brevets (5), Référencé par (2), Classifications (11), Événements juridiques (2)
|Liens externes: USPTO, Cession USPTO, Espacenet
This application claims the benefit of Provisional Application No. 60/812,221 filed on Jun. 9, 2006 in the United States Patent and Trademark Office, the contents of which are herein incorporated by reference in its entirety.
1. Field of the Invention
The present disclosure relates to customer service, and more particularly to a system and method for measuring a service.
2. Description of Related Art
Although services constitute a important driver of the world economy, efforts to improve service quality and customer satisfaction for competitive advantage are currently constrained by the difficulty of manual, human-intensive methods for measuring service climate indicators such as service quality, customer satisfaction with products and services, service agent competency and motivation, etc. While in today's manufacturing environment there are a plethora of methods to automatically measure production quality and climate, service industries still rely on quality data obtained through surveys or human analysis of service encounters.
Referring to
Therefore, a need exists for system and method for automatic measurement of service.
According to an embodiment of the present disclosure, a system for measuring a service comprises a computer-readable program code embodying an automated service climate measurement system (ASCMS), a processor for processing the ASCMS and customer input to determine a measure of service climate experienced by the customer, and a service system for receiving the measure of service climate and adjusting the service according to the measure.
According to an embodiment of the present disclosure, a computer-implemented method for measuring a system includes providing an automated service climate measurement system (ASCMS) comprising an evaluation function, receiving customer input by the ASCMS and measuring service climate variables of the customer input, by determining social-signal features of the customer input and determining a value of the evaluation function based on the correlation of the social-signal features to the service climate variables.
According to an embodiment of the present disclosure, a computer readable medium is provided embodying instructions executable by a processor to perform a method for measuring a system. The method includes providing an automated service climate measurement system (ASCMS) comprising an evaluation function, receiving customer input by the ASCMS, measuring a service climate variable of the customer input, determining a social-signal feature of the customer input, correlating the social-signal feature with the service climate variable, and determining a value of the evaluation function based on the correlation of the social-signal feature to the service climate variable.
Preferred embodiments of the present invention will be described below in more detail, with reference to the accompanying drawings:
According to an embodiment of the present disclosure, a computer system analyzes social signals generated by customers of a service such as call centers, automatic bank tellers, or hotel check-in desks and produces one or more measures of the quality of a service interaction as perceived by the customers and their satisfaction with different aspects of the service encounter. These service climate measures are obtained by correlating measured features of the social signals sent by customers and service agents with measurements of service quality, customer satisfaction, agent motivation, and other service climate indicators obtained by surveys and interviews.
Referring to
According to an embodiment of the present disclosure, automatic measurements of service climate are performed by a computer system implementing the ASCMS 200. This can diminish the cost of measuring service climate, as well as improving its quality, and allow real-time monitoring and use of the service climate measurements.
The ASCMS 200 monitors the way in which people interact with each other, wherein a multitude of signals are sent, verbal and non-verbal, to show their current state of mind in order to enhance the communication with their partners. These signals are known in the psychology literature as social signals. Examples are facial expressions, gestures, tone of voice, prosodic style, word selection and usage, eagerness to interrupt the other speakers, etc.
Social signals can occur when people are conversing to each other, using all kinds of media such as face-to-face, telephone, mail, e-mail, Internet chatting, or video-conferencing, among many others. Further, people send social signals when interacting with computers.
Statistical processing of conversations allows for the detection of either the social signals themselves, or consequences of them, or both.
Automatic processing of social signals for measuring service climate variables such as customer satisfaction with products and support, service quality, or agent motivation, among others may be implemented in a computer-based system that processes conversational records, in real-time or not, between users and service systems such as call centers, automatic bank tellers, or hotel check-in desks. These records are indicated as "input" and "additional input" in
There are multiple ways to implement the ASCMS 200. For example, a computer system may implement the ASCMS for processes a conversational record (as it progresses, or the whole record), or a set of conversational records, detecting and recognizing features associated with specific social signals. The ASCMS 200 includes an evaluation function F that takes these sets of social-signal features and, based on their values, produces estimates for the values of service climate variables.
In an alternative embodiment of this disclosure, the ASCMS module 200 includes a database 712 to store previously determined values of the features and uses subsets of the previously determined values as input to the function F to compute the SCM 714.
To develop the evaluation function F, a database of conversational records is gathered, such as telephone calls, e-mail threads, chat logs, etc. 501. During the period(s) covered by the conversational records, the desired service climate variables are measured using methodology such as surveys, human-analyzed forms, etc. 502. These measurements should measure service climate variables related to specific conversational records. The contents of the conversational records database are processed to detect, measure, or recognize features related to social signals such as tone of voice, turn-taking, activity level, stress, etc. 503. This may include features that evaluate the entirety of a record or features that describe how other features evolved through time, such as, for example, by modeling the structure of the conversation through time using a statistical model such as a Bayesian network or a Hidden Markov Model. Optionally, the record database are statistically analyzed with methods such as Principal Component Analysis, to determine the most relevant features in the data and to decrease the number of features to be considered. The features detected in the conversational records in block 503 and, optionally, reduced in number by the processing of block 504, are correlated with the service climate variables measured through surveys and human-analyzed forms 505. If there are features that correlate strongly with service climate variables, a mathematical representational of a function F that maps the strongly correlated features to the SCM variables is created using standard statistical methods 506. This representation of F is stored in the ASCMS module 201, in an appropriately formatted database 713. If no features are determined to be strongly correlated, for instance, if statistical correlation is between −0.8 and 0.8, the method returns to block 503 and try processing using another set of features 507.
The process of determining the correlation function F can be either monitored by a technician or, in some embodiments, completely automated. Also, the correlation function F maps from social-signal features to service climate variables may have to be changed as function of changes in conversational modality, geographical, ethnic, and cultural diversity of the users and agents, release or update of new products or services, or simply as time goes by. The consistency and accuracy of the ASCMS system 200 may be checked and/or updated, in a process similar to described with respect to
The measurements of service climate (SCM) provided by an ASCMS can be used in many different ways. As suggested in
In one embodiment of this invention, the architecture of the may follow the diagram in
In an alternative embodiment of the Automated SC Adaptation System, human supervisors are asked to cheek whether the rules selected by module 811 should in fact be applied.
The ASCMS 200 is not restricted to service environments based on telephone and other electronically-mediated conversation. By instrumenting and recording other environments where face-to-face conversations happen, such as hotel front-desks, restaurant tables, etc., the same techniques can be employed.
In one embodiment of this specific way to use this invention, an ASCMS can be used in an airport check-in counter, for example, to increase customer satisfaction of business and first-class passengers. Two microphones are used, one for the agent, another pointed to the customer, gathering data about the check-in conversation that is analyzed by the ASCMS. If low levels of customer satisfaction are detected, a message is sent to the flight attendants asking for special care for those passengers. In this situation, the goal of the system is to automatically detect situations where dissatisfaction may be corrected by warning agents to improve service in the next steps of the service chain.
It is to be understood that the present invention may be implemented in various forms of hardware, software, firmware, special purpose processors, or a combination thereof. In one embodiment, the present invention may be implemented in software as an application program tangibly embodied on a program storage device. The application program may be uploaded to, and executed by, a machine comprising any suitable architecture.
Referring to
The computer platform 601 also includes an operating system and microinstruction code. The various processes and functions described herein may either be part of the microinstruction code or part of the application program (or a combination thereof), which is executed via the operating system. In addition, various other peripheral devices may be connected to the computer platform such as an additional data storage device and a printing device.
It is to be further understood that, because some of the constituent system components and method steps depicted in the accompanying figures may be implemented in software, the actual connections between the system components (or the process steps) may differ depending upon the manner in which the present invention is programmed. Given the teachings of the present disclosure provided herein, one of ordinary skill in the related art will be able to contemplate these and similar implementations or configurations.
Having described embodiments for a system and method for measuring a service, it is noted that modifications and variations can be made by persons skilled in the art in light of the above teachings. It is therefore to be understood that changes may be made in embodiments of the present disclosure that are within the scope and spirit thereof.
|Brevet cité
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|Matsushita Electric Industrial Co., Ltd.
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|Apparatus and method for automated voice analysis in ACD silent call monitoring
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|Apparatus and method for monitoring and adapting to environmental factors within a contact center
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|Fuji Xerox Co., Ltd.
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|Verizon Services Corp.
|Methods and apparatus for controlling a user interface based on the emotional state of a user
|12 janv. 2001
|24 avr. 2003
|Blair Christopher Douglas
|System and method for recording voice and the data entered by a call center agent and retrieval of these communication streams for analysis or correction
|16 janv. 2003
|14 aoűt 2003
|Scansoft, Inc., A Delaware Corporation
|Call analysis
|23 aoűt 2004
|26 mai 2005
|Lawrence Mark
|System for and method of automated quality monitoring
|22 avr. 2004
|27 oct. 2005
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|System and method for dialog management within a call handling system
|17 déc. 2004
|22 juin 2006
|Matthew Furin
|Method and system to manage achieving an objective
|1 mars 2006
|23 nov. 2006
|Kelly Conway
|Method and software for analyzing voice data of a telephonic communication and generating a retention strategy therefrom
|Alex Pentland, "Social Dynamics: Signals and Behavior" MIT Media Laboratory Technical Note 579, appears ICDL '04, San Diego, Oct. 20-22.
|Alex Pentland, "Socially Aware Computation and Communication" Published by the IEEE Computer Society, Mar. 2005 pp. 63-70.
|Froehle, Craig M. "Service Personnel, Technology, and Their Interaction in Influencing Customer Satisfaction." Decision Sciences, vol. 37, No. 1, p. 5, Feb. 2006.
|Nancarrow, Clive et al. "Rapport in Telemarketing-Mirror, Mirror on the Call?" Marketing Intelligence & Planning, vol. 16, No. 1, p. 12, 1998.
|Nancarrow, Clive et al. "Rapport in Telemarketing—Mirror, Mirror on the Call?" Marketing Intelligence & Planning, vol. 16, No. 1, p. 12, 1998.
|Brevet citant
|Date de dépôt
|Date de publication
|30 janv. 2012
|20 janv. 2015
|International Business Machines Corporation
|Classifying activity using probabilistic models
|23 janv. 2014
|9 oct. 2014
|24/7 Customer, Inc.
|Method and apparatus for building a user profile for personalization using interaction data
|Classification aux États-Unis
|705/7.42, 705/7.41
|Classification internationale
|Classification coopérative
|Classification européenne
|16 févr. 2007
Owner name: INTERNATIONAL BUSINESS MACHINES CORPORATION, NEW Y
Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:PINHANEZ, CLAUDIO SANTOS;REEL/FRAME:018899/0088
Effective date: 20070205
|30 juin 2015
|Fee payment
Year of fee payment: 4


text:
Thu Oct 10, 2013, 02:17 PM
Blue_Tires (48,387 posts)
A black agenda is an American agenda
The African American media round table hosted by the Democratic Steering and Outreach Committee of the U.S. Senate yesterday was the perfect opportunity to ask the gathered senators (11 in total) to validate or knock down something I have been saying for a while now. If President Obama sent Congress a definable black agenda, I asked, how dead-on-arrival would such a piece of legislation be?
There were murmurs and a bit of nervous laughter, But Sen. Debbie Stabenow (Mich.) stepped up with the short answer. It would not be dead on arrival in the Senate she said. It would be dead-on-arrival in the House. She means the Republican-controlled House that has so lost touch with the concept of governing that it cant get anything done.
But Sen. William Mo Cowan (Mass.), one of only two blacks in the Senate the other is Sen. Tim Scott (R-S.C.) gave the long answer. One I wish the presidents critics would listen to if not appreciate.
What is a definable black agenda? I mean the president wasnt elected to be president of black America. Hes the president of all Americans, Cowan responded. Frankly, there are some significant issues in black America, the black community, that are issues that are endemic in other parts of the nation. I think with respect to those who raise that issue, I think its short-sighted to say these are challenges unique to black America. He added, The issues that black Americans are concerned about frankly are the same issues I hear about when I talk to my white constituents. Its the same challenges. There may be differing degrees, but I think if youre going to govern you have to govern for everybody.
Sen. Tom Harkin (Iowa) agreed, spelling out some specifics. An inherently African American, black agenda, is inherently an agenda that lifts low-income people into the middle class. Thats what the agenda ought to be, he said. The president ought to have an agenda that focuses on educational disparities, that focuses on housing disparities, focuses on wage-gap disparities, like raising the minimum wage significantly, especially for tip workers which hasnt been for, what, 25 years, I think. [An agenda] which focuses on job creation for people that have lost their jobs in the old economy and need [a] new one. For me, thats the kind of agenda the president ought to be focused on. Its an agenda that speaks to the people that have really been left out.
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Replies to this discussion thread
|2 replies
A black agenda is an American agenda (Original post)
|Oct 2013
|Oct 2013
|Oct 2013
Response to Blue_Tires (Original post)
Thu Oct 10, 2013, 02:24 PM
MADem (135,373 posts)
1. I hope Mo Cowan has developed a taste for public life--he was a placeholder Senator and he's a smart
Interesting article.
Response to Blue_Tires (Original post)
Thu Oct 17, 2013, 02:55 PM
unclesammysays (11 posts)
2. Yes
You got it right.

subset: commoncrawl


text:
Tweets from @TBHomeTeam/writers
MORE from our HomeTeam writers.
Wed. February 10, 2010 | Eduardo A. Encina
The baseball season's first matchup between rivals Tampa Prep and Berkeley Prep will take place at Tampa's Steinbrenner Field, spring traning home of New York Yankees, said Robin Kennedy, Tampa Prep's communications director.
The Terps and Bucs will play Feb. 20 at 4 p.m. Admission is free.
It's the second rivalry game slated for Steinbrenner this spring. Tampa Catholic and Jesuit are also scheduled to play there on April 17 at 2 p.m.
Tampa Prep was 15-13 last season, winning the Class 2A-9 district title. Berkeley Prep was 11-15 last season.


text:
Bob Kaiser, chief of tropical diseases at the CDC, was stumped by the descriptions of the fever.
Harlem Talks About the Harlem Shake 'Harlem Shake' fever was rampant last week.
Remember, before his reelection, when he guessed that in his second term the GOP "fever" might break?
Mary Beth Keane wrote a novel, fever, about the tragic cook who helped spread a killer disease in America.
I hope they understand, I hope the President himself understands, that the fever has not broken and will not break.
Such were the symptoms and progress of this fever in the year 1715.
There had been a hard winter, and after it the poor woman had suffered from fever and ague.
This book was an excellent antidote to the Byronic fever, then at its height.
But we must take it in again, really, to know how this fever goes on.
"A touch of the fever, seor, caught last night at sundown," he remarked.
late Old English fefor, fefer "fever," from Latin febris "fever," related to fovere "to warm, heat," probably from PIE root *dhegh- "burn" (cf. Gothic dags, Old English dæg "day," originally "the heat"); but some suggest a reduplication of a root represented by Sanskrit *bhur- "to be restless."
Adopted into most Germanic languages (cf. German Fieber, Swedish feber, Danish feber), but not in Dutch. English spelling influenced by Old French fievre. Replaced Old English hriðing. Extended sense of "intense nervous excitement" is from 1580s.
fever fe·ver (fē'vər)
Body temperature above the normal of 98.6°F (37°C). Also called pyrexia.
Any of various diseases in which there is an elevation of the body temperature above normal.
A body temperature that is higher than normal. Fever is the body's natural response to the release of substances called pyrogens by infectious agents such as bacteria and viruses. The pyrogens stimulate the hypothalamus in the brain to conserve heat and increase the basal metabolic rate.
Related Terms


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How To Buy Vintage Online
GQ put together what a list of the top 25 vintage shops in the country, and we were sad to see that two of our absolute favorite spots for retro duds were nowhere to be found. Why no Ebay and Etsy, boys? They may have no physical location, but they've got more great finds than all the shops on GQ's list combined. That said, shopping for vintage in real life is hard: trying to find quality without touching the goods can be really daunting. Take the jump for a few tips to separate the good from the tired.
- If the pics aren't decent, it's not worth the gamble. Out of focus, from afar and dark are all bad signs.
- That said, if there's something you're really interested in — especially if it's something expensive — it never hurts to email for more images.
- If the description of the item doesn't specify damages but it's a few decades old, contact the seller to confirm that there are no rips, spots, missing buttons, etc.
- If the integrity of the fabric looks questionable online, it probably looks worse in real life.
- Also on that front, check for fabric content. There's nothing worse than expecting a silk cocktail dress from the '70s and winding up with a polyester one. People loved synthetics back then…
- Always, always check a seller's feedback rating and previous sales. Do they consistently sell vintage or is this just some random shirt from their closet? The feedback score is probably the best place to make your final decision if you're on the fence.
- For vintage costume jewelry and accessories (like the badass '70s YSL glasses above), Ebay is a treasure trove. For jewelry, things should be a little faded; over-shiny probably means it isn't all that old, especially where crystals are concerned.


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CDC 24/7 - Saving Lives - California's Success
Identifying the increases in preterm birth rates in Fresno County, California
What is the problem?
Research shows that preterm birth is associated with the mother's exposure to traffic pollutants and lead. A routine review of data on the California Environmental Health Tracking Network revealed a pattern in the risk of preterm birth in Fresno County, one of the major population centers in the state's Central Valley area.
What did Tracking do?
California's Tracking Program informed the Fresno Department of Public Health of the trends. The local health department asked the Tracking Network for more data about:
- Preterm birth trends reported by race and ethnicity.
- Maternal Infant Health (MIH) indicators, including very preterm birth (less than 32 weeks gestation).
- Rates by census tracts.
Improved public health
Fresno County used the information to identify locations for targeting activities that are related to childhood lead poisoning, air quality, and asthma. Fresno County officials reported that the data and assistance from the tracking network were very helpful to the local childhood lead poisoning prevention program.
- Page last reviewed: January 3, 2014
- Page last updated: August 10, 2011
- Content source:


text:
Primus Launches New Album and Tour
After a long hiatus, the unique stylings of Primus has returned with the release of "Green Naugahyde". In support of the album, Primus will go back on tour starting September 23rd, in Boston, Massachusetts. The band has announced that they will be playing two sets during their tour and the US portion will conclude with an all out circus concert called The Oddity Faire in Berekly, California. The […] Continue Reading


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WHITE SULPHUR SPRINGS, W.Va. — Drew Brees' strained oblique has kept him from practicing for more than a week.
But not from taking the Ice Bucket Challenge.
The Saints quarterback not only accepted Hoda Kotb's dare that he be doused with ice water as part a campaign to raise awareness for ALS on Tuesday, he executed a head first slide while a team manager poured a cooler on him.
Saints assistants Rob Ryan and Joe Vitt took the more conventional approach, just having the ice poured directly on their heads. In doing so, they appeared to get the full force of the dousing more than Brees.
You can judge for yourself by checking the video on the team website, Saints.com.
Brees passed along his challenge to Gov. Bobby Jindal, talk show host Ellen Degeneres and golfer Bubba Watson.
Ryan and Vitt had been challenged by Baltimore Ravens assistant Don "Wink" Martindale in honor of former Ravens' fullback Kevin Turner, who was diagnosed by ALS in 2010.
The Ice Bucket Challenge, which includes the participant making a donation to the ALS Association, has generated more than $4 million in less than a month, almost four times the amount of money raised in the same time period a year ago.
NFL Commissioner Roger Goodell became the latest person to accept the challenge on Tuesday after getting a challenge from former Saints linebacker Scott Fujita.
Goodell in turn challenged Seattle Seahawks Coach Pete Carroll, and recent Pro Football Hall of Fame inductee Michael Strahan. Closer to home, former Saints special teams standout Steve Gleason, who was diagnosed with ALS in 2011, took things a step further by undergoing the challenge naked. That video is available on the Team Gleason website.
Gleason passed along his challenge to Brees, New Orleans Mayor Mitch Landrieu and musician Mike McCready.


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Home of the feral camel, red kangaroo and emu, who would have thought that the remote Australian Outback is also the stomping ground of a 5-star luxury hotel and resort: Longitude 131°.
This eco-sensitive and romantic resort is found at the border of World Heritage listed Uluru-Kata Tjuta National Park in the Northern Territory in Australia, perfect for an Outback adventure in comfort.
Accommodation at Longitude 131° is really unique. Guests stay in elevated luxury tents, each paying homage to an early Australian pioneer or explorer. Each of the hotel's 15 rooms is adorned with white domed roofs of flowing fabric draped from the center. They're designed to be cool in the summer and warm in the winter.
The creative and rustic design certainly fits the mood of the Outback. And, of course, each suite offers breathtaking views, especially during sunrise and sunset: a true experience in this stunning area of the world.
During the day, guests can "take the road less traveled" through Longitude's exceptional wilderness touring program. Be sure to go on an expedition to Uluru—Australia's world-renowned sandstone icon. You can experience tours in an intimate environment with a few other guests, or customize your own personal itinerary.
In the evening, enjoy the sunset at Dune Top with pre-dinner cocktails before going to dinner. Guests can feast under the stars at Longitude's outdoor dining venue, Table 131°, or they can relax indoors in the Dune House. For guests looking for a more private dining experience, arrangements can always be made to dine in the library area, the Dune Top or at the poolside.
There isn't any better way to experience the Outback in style, which is why Kiwi Collection recommends this desert gem.


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" Brand: Cadburys / Type: Puddings "
I'm a big fan of Cadbury products and I love a good sweet treat. I saw these on offer in Tescos for £1 a pack, reduced from £2, and I couldn't resist the temptation! I've tried the original chocolate version of this pudding and they were fantastic, so I was expecting good things. You get two individual 120g chocolate puddings in microwavable plastic tubs. They should be kept refrigerated and can also be frozen.
The desserts are described as "delicious chocolate flavoured sponge puddings with a rich Cadbury Caramel sauce".
It is extremely easy to prepare this dessert, just remove the plastic film covering the tub and pop it in the microwave for just under 60 seconds. This is a nice quick way to finish off a meal, or to just prepare as a treat if you fancy a hot snack. Once you've microwaved the pudding it is then ready to be transferred to a bowl, or if you're lazy like me just eat straight from the container.
It smells delicious as soon as you open the microwave, you get a sweet chocolatey aroma, and it cools quickly so you can eat it straight away. It looks like a typical sponge pudding and the cake part is wonderfully soft and moist, it has a spring to it and the texture is lovely and light & airy. The sauce is quite thin and runny from being heated but it is rich and sticky and compliments the sponge perfectly. The only complaint I have is that it is sweeter than the chocolate sauce version, and even with the small amount you get in the pot it becomes sickly as you work your way through it.
It's best to get a mouthful of both the sponge and the sauce at the same time so you can experience the full flavour of the dessert. The chocolate is rich and you can really taste the cocoa, it's a nice soft sweet taste, not at all bitter or artificial. The flavours mingle in your mouth and the sauce makes the cake a little softer as you bite into it, the combining textures create a nice sensation on the tongue. The portions are rather small, but that is understandable as one of these desserts contains almost 30g of sugar, and over 15g of fat. But you can tell just by looking at it that this is not a healthy option, so just take your time and savour this delicious dessert.
Chocolate Flavoured Sponge (58%) contains: Wheat Flour, Sugar, Vegetable Oil, Water, Pasteurised Egg, Cocoa Powder (3.5%), Wheat Starch, Milk Proteins, Emulsifier (E471), Wheat Protein, Salt, Stabilisers (E481, Xanthan Gum), Flavouring
Caramel Sauce (42%) contains: Water, Golden Syrup (20%), Evaporated Milk, Single Cream (13%), Dark Brown Sugar, Sugar, Caramel Syrup (Sugar, Water), Modified Maize Starch, Flavouring, Caramel Powder, Emulsifiers (E475, E471), Stabiliser (Xanthan Gum)
Nutritional values per 100g:
Typical Values Typical values per 100g -
Energy 1325Kj calories 320kcal
Protein 4.0g
Carbohydrate 41.1g - of which sugar 27.3g
Fat 15.1g -of which saturates 2.7g
Fibre 1.2g
Sodium 0.1g
Salt equivalent 0.2g
Suitable for vegetarians. Both the cardboard cover and the plastic tubs can be recycled after use.
I wanted something nice after my dinner today so went round the shop because we'd got nothing exciting in, I ended up buying the first thing I saw because these Cadbury Hot Caramel Sponge Puddings looked so yummy and better still they was on special offer at £1.29 for 2 puddings.
You nuke the puddings in about 90 seconds and the chocolate smell that come out of the microwave as they were going round was wicked and I couldn't wait to dig in!!!
It's a chocolate sponge pudding and when you tip it out of the container there is a thick sticky caramel sauce over it. The sauce is quite runny when you first tip it out and then it thickens up quick, that's a good thing because being runny it means you can cover your pudding as much as possible with it.
The sponge is mega light and taste nice of chocolate, it's not a majorly rich chocolate sponge but it doesn't need to be because of how rich and sickly the sauce is. It's light and melts in your mouth when you chew it, the pudding hardly takes any chewing actually because it's so soft and yummy.
The sauce is gorgeous, stuff the pudding and just give me a pot of this stuff!!! It tastes like an even sweeter version of the caramel they use in Caramel bars and is soooooo moorish that I scraped every last tiny bit out of my bowl and then used my finger to get the last few dregs. It's proper sickly but when it comes to things like that it doesn't matter because it's such a delish treat.
The puddings are quite small but they're massively rich and sweet so it's a good job about the small size, I reckon a big family sized one would be wicked so we could all share but I don't know if that's a good idea really because you'd get greedy pigs like me eating the whole thing and ending up the size of a house!!!
Recommended..... go out NOW and buy some, they're delish!!!
I ADORE desserts and love trying out new ones. My husband is especially fond of Chocolate flavoured puddings (not usually my first choice) but when he spotted the Cadbury Hot Caramel Pudding I had to add it into the Tesco trolley.
Cadbury Hot Caramel Pudding is packaged in a lovely purple cardboard wrapper with a delicious looking picture of a pudding turned out onto a plate. Within the cardboard wrapper are 2 purple pots of caramel pudding weighing 120g each . . . just the right size for a portion. The nutritional information and list of ingredients is found on the bottom of the cardboard wrapper.
Important info: 100g contains 320 calories with 27.3g sugars and 15.1g fat, of which 2.7g is saturates. So the pudding is not the best thing for a diet, but nice as an occasional treat.
The pudding itself consists of chocolate flavoured sponge with a rich Cadbury Caramel sauce. To prepare the pudding you remove the film lid, place the pudding in the microwave for about 60 seconds. Then all that is left to do it turn it out into a bowl (and possibly add some ice cream).
I personally find the pudding to be a bit on the dry side and tend to want to smother it is custard to add a bit of moisture. My husband loves it as it is and insists that we buy some at regular intervals.
I have often found the Cadbury Hot Caramel Pudding on special at Tesco and I paid £1 for 2 puddings on my last visit.
I had these puddings for the first time recently when i spotted them on offer in my local tesco for £1. As a fan of other cadbury desserts, and a lover of caramel and all things sweet I eagarly put them in my basket. In trademark purple packaging, the puddings were well packaged and obviously identifiable as a cadbury product.
One of the first positives about these desserts is that you can pop them in the microwave, and they are done in 90 seconds - which is fantastic for those stressful evenings after work and similar desserts have to be put in the oven - or even boiled in a pan.
The sponge is soft and moist, without being too airy or too thick and heavy, with a generous serving of caramel, which is good as many caramel puddings I have had in the past have been a tad lacking in caramel topping. Also fantastically the sponge didnt taste dry if you got a mouthful without the caramel on.
I would buy these again, especially if they were on offer, although I would pay upto £1.99 for the two puddings again.
Cadbury Hot Chocolate Caramel Sponge Pudding
I had one of these this week at a friend's house; she always has something sweet and cake like in to have with a cuppa and I can NEVER resist. She told me that they are currently on special offer at Tesco for £1 (2 puddings) which is half price. I nicked the cardboard sleeve from her with the nutritional information on and unfortunately it only gives amounts per 100g - 320 calories and 15.1g of fat. Each pot is 129g so that is erm... work it out for yourself. Lol. Sorry. Lazy brain!! Anyway, far too many calories for a pudding of this size.
The puddings are packaged in a black plastic pot with a film cover, inside a cardboard sleeve so mostly recyclable packaging.
To make them hot simply pop the black pot in the microwave for said amount of time, ours were around 1 minute and ... ping!!! Uptunr the black pot on to suitable serving bowl and the sponge will easily pop out and covers itself in the hot sticky caramel sauce. It smells delicious. Absolutely delicious.
Mine was served, with great care and attention, accompanied with vanilla ice cream, the steaming hot and ice cold combination was perfect.
The caramel sauce is amazing, very very sweet but not too sweet for my sweet tooth in need of sweet stuff! It is thick but drizzle-able. The sponge is quite dense and very chocolately and is fabulous steamed.
Overall I loved this dessert and they are available at a great price at the moment. All that is missing is a blob of melted chocolate in the middle.
On a Saturday night me and my husband like to cook for the two of us and usually ill cook up desert but being lazy while working Tesco last week I saw Cadburys Hot Caramel pudding on offer - Half Price £1 bargain. for two puddings. so thought id do these instead.
purple slave box type of thing. with the puddings inside.
ON the front there is the Cadburys logo - white text
a Nice picture of a chocolate pudding with caramel sauce dripping off it. - this picture really sold the product to me.
"hot" is written in pale purple text
Caramel pudding - is written in caramel coloured text.
on the back of the packaging is all the product information including how to cook and allergy advice.
Product its self
light chocolate pudding with a caramel sauce topping.
Once heated up you can really smell the caramel sauce and its very sickly smell to. I found it very over powering.
once cooked 60secs on full on the microwave. and placed on my plate I was very disappointed at the amount of caramel sauce. to say there was a very over powering smell there was not a lot of caramel sauce.
The pudding popped out nicely of the little pod it comes in.
***The Taste***
The caramel - what there was tasted nice but like iv said not enough of it.
the chocolate sponge pudding was nice but after eating half of it got very sickly and I didn't want to eat anymore. and I left of the pudding.
very disappointed with this pudding I will never be getting it again.
Nutrition Value.
Per 100g - each pud is 120g
320 calories
15.1g fat
2.7g Saturates
Suitable for vegetates
***Over All***
Very disappointed and to be honest not very nice. I would rather make you something myself.
Very sickly and not enough caramel sauce!
Don't not buy.
Updated with typos corrected!
I absolutely adore Cadburys products. I think they are the best confectionary brand on the market and nothing I have tried comes close. I like most of the traditional products best, and there are a lot to chose from, they have ben going for over 100 years now. This is one of the less traditional products that I have fallen in love with!
I tried the chocolate version of this pudding some time ago now. I really liked it, I love sponge pudding and the combination of that and my favorite brand made it delicious. I remember thinking at the time that the only way they could possibly make this better would be to add caramel, and then lo and behold a miracle arrived in my supermarket and I just had to try it.
The pudding comes in a carboard box, which is great for recycling. The box is decorated in traditional Cadbury's purple colours, with gorgeous pictures of steamy hot cake on the front, that make it seem absolutely delicious.
Inside the box comes two individually wrapped puddings. they are two small round puddings in plastic pots with peel off lids. To be honest they are both quite small servings, but this minimises the calorie intake a tiny bit!
The puddings can be cooked in the microwave or the oven and in my opinion both versions get good results. As they are cooking the smell fills the room, which is amazing and will really get your taste buds going.The puddings themselves are chocolate sponge with a caramel sauce that comes with them. The sponge is soft a light, with an amazing taste. The caramel sauce is sticky and sweet and moistens up the cake even more.
If you ignore calories and cost this is the perfect pudding whcih just has to be tried to be loved.


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Overnight Momentum vs. Intraday Momentum
A Tug of War: Overnight Versus Intraday Expected Returns
- Lou, Polk and Skouras
- A version of the paper can be found here.
- Want a summary of academic papers with alpha? Check out our Academic Research Recap Category.
We decompose the abnormal profi ts associated with well-known patterns in the cross-section of expected returns into their overnight and intraday components. We show that, on average, all of the abnormal returns on momentum strategies remarkably occur overnight while the abnormal profi ts on the other trading strategies we consider primarily occur intraday. These patterns are extremely robust across subsamples and indeed are stronger for large-cap and high-price stocks. We argue that investor heterogeneity may explain why momentum pro fits tend to accrue overnight. We first provide evidence that, relative to individuals, institutions prefer to trade during the day and against the momentum characteristic. We then highlight conditional patterns that reveal a striking tug of war. Either in the time series, when the amount of momentum activity is particularly low, or in the cross-section, when the typical institution holding a stock has a particularly strong need to rebalance, we find that momentum returns are even larger overnight and more strongly reverse during the day. Both cases generate variation in the spread between overnight and intraday returns on the order of two percent per month.
Alpha Highlight:
Months ago we highlighted a paper on intraday momentum, which states that the first half-hour return predicts the last half-hour returns. We find no evidence to support this result from our in-house backtests. This paper, taking the opposite view, points out that 100% of the momentum premiums remarkably occur overnight, rather than intraday.
We must be careful in interpreting this papers results because Cooper, Cliff, and Gulen show that ALL returns associated with stocks are from holding overnight risk. This is shown in the figure below (from Cooper, Cliff and Gulen):
To test whether momentum premiums occur intraday or overnight, this paper decomposes the close-to-close return into 2 components: intraday return and overnight return. In other words, overnight return plus intraday return will equal the close-to-close return. The paper calculates the components of close-to-close return using the methodology below:
The paper examines the holding-period returns of a momentum strategy (MOM). Following the method set forth in Jegadeesh and Titman (1933), the paper measures momentum over a 12-month ranking period and then eliminates the prior month before forming portfolios. In addition to momentum, several other strategies are tested in the remainder of the paper: size, value, earnings momentum, industry momentum, profitability, investment, idiosyncratic volatility, beta, turnover, equity issuance, discretionary accruals, and short-term reversals.
Key Findings:
Panel A lists the close-to-close returns of the momentum strategy. As discussed above, close-to-close return equals the sum of the overnight return and the intraday return. Momentum seems to show up in close-to-close returns. Panel B shows the main result of this paper: Almost ALL of the abnormal returns in the momentum strategy are generated overnight, rather than intraday. Specifically, the overnight 3-factor alpha is a significant 0.95%, while the intraday 3-factor alpha is an insignificant 0.11%.
In contrast, the premiums on Size and Value strategies (and many other strategies listed above) occur entirely intraday (Table IV in this paper).
Potential Explanations:
So what are the possible explanations of overnight momentum premiums? The paper provides three possible explanations:
- Traditional models of risk? —- No: Table II shows the Fama and French's three-factors does not do a good job of accounting for the overnight momentum premiums.
- Behavioral explanations? —- No: From a behavioral perspective, investors' underreaction to news is a potential contributor to MOM premiums. As we know, some news is released before or after markets close, including earnings announcements. So the paper examines whether news releases may explain overnight MOM. –> Results: Table IV shows no statistical evidence to support this hypothesis.
- Investor heterogeneity? —- Yes: The paper argues that investor heterogeneity may help explain the overnight momentum premiums. Specifically, the paper tests the degree of institutional activity overnight and intraday. Two questions are when institutional investors tend to trade and what types of stocks they trade.
- WHEN do institutions trade: The paper hypothesizes that institutional investors tend to trade intraday, and do their trading near the market close. However, individuals are more likely to evaluate their portfolios after work and thus they tend to execute trades when markets open. –> Results: institutions tend to trade intraday while individuals are more likely to trade overnight.
- WHAT types of stocks do institutions trade. –> Results: Table VI illustrates that institutions prefer to trade against the momentum characteristic during the day.
In sum, virtually all of the abnormal returns associated with momentum strategies occur overnight, and one reason for this appears to be investor heterogeneity, as institutions trade more heavily at the close and against momentum during the day, while individuals trade at the open, and presumably trade momentum stocks.
Note: This site provides NO information on our value investing ETFs or our momentum investing ETFs. Please refer to this site.
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Definitions of common statistics used in our analysis are available here (towards the bottom)


text:
Cops seek help solving Valero heist
Updated 4:12 pm, Wednesday, June 27, 2012
Photo: Courtesy
Police are asking for help searching for a man who robbed a Valero store at gunpoint.
Police said the man walked into the Valero in the 10000 block of Interstate 35 North about 4 a.m. on June 13 with his shirt pulled up over his mouth and nose. The man also was wearing what appeared to be a latex glove on his right hand.
An employee at the store told police the man displayed a silver handgun and demanded money. He took an undisclosed amount of cash and fled toward the rear of the store.
Officers on land and in the air searched for the suspect but couldn't find him.
News Channel
Twitter: @aley_EN


text: On Wed, 07 May 2008 09:35:27 -0400 Steve Young wrote: > I'd agree with Justin I think you do want to use QOS's. Ok, but why are partitions deprectaed?¿ > Here I also > have made queue's in torque that require a feature: Yep, but we can't create a new queue. We just one that some users use only some specific nodes.... [...] > I'm sure acl_users would work for you too. Hope this helps =) We use acl for other things, but as we can't create a new queue, it's not a valida option now.. > -Steve Mnay thanks Steve, Arnau


text:
Exercising with asthma
Asthma is one of the most common conditions impacting children today. In fact, asthma accounts for a loss of more than 10 million school days and costs parents more than $700 million due to missed work each year.
Many parents worry about their children with asthma participating in exercise. As a result, these parents limit their children's physical activity. The truth is, asthma diagnoses often are misunderstood. Having asthma should not keep children from exercising.
To better control asthma triggers, follow these steps:
- Ask your child's health care provider for an asthma action plan that will help you control your child's asthma.
- Teach your child use the proper medication to manage the condition.
- Encourage and promote an active lifestyle.
- Make sure your child exercises in a controlled environment (clean space or outdoors) and always has his or her asthma medication readily available.
- Educate your child on what to do if an asthma attack occurs, so he or she knows how to react quickly.
- Talk to your child's health care provider if current medication is not helping and your child is having symptoms on a regular basis.
For fun ways to increase your child's physical activity with controlled exercise, visit the Centers for Disease Control. Information for parents can be found at the National Heart Lung and Blood Institute.
~ Michele Polfuss, APNP, Children's Hospital of Wisconsin


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The aim of the Local Crime Community Sentence project
is to improve public confidence in sentencing and to raise awareness
of the effectiveness of community sentences and the work of probation
The project is overseen by a national steering group,
chaired by Rachel Lipscomb OBE JP. The steering group meets three
to four times a year to consider comments from participants and
development needs and it organises workshops as appropriate throughout
the year for the benefit of local co-ordinators.
We would like to bring LCCS to the attention of the
Select Committee as the project has demonstrated over the last
seven years that it is an important part of probation work.
With the reduction of courts over the last 20 years
and the highly charged media reporting of incidents that involve
probation supervision it is essential that the general public
probation staff supervise offenders.
a community sentence may be the most appropriate sentence.
that sentence may involve.
sanctions are there for non-compliance?
are the sanctions used?
The presentations do change perceptions and increase
confidence in sentencing and probation, as part of the wider need
to raise public confidence generally in the criminal justice system.
This is because presentations use local "news"
type scenarios. The joint presentation style with magistrates
and probation is interactive.
The presentations are semi-structured and get audience
involvement while giving presenters confidence to stay "on
Key messages that underpin presentations:
reduce crime and the number of victims of crime we need to change
the way offenders behave.
has a role to play but is not always the best answer.
sentences are tough and demanding. They can be more effective
than prison in reducing re-offending and protecting the public.
The LCCS project is led by a national steering group
with representatives of the Magistrates' Association, the Probation
Association and criminal justice advisers but it is driven locally
by magistrates and probation working together. The support and
enthusiasm of Probation Trusts, their Chairs and Chief Executives
raises morale and helps staff to appreciate their value in testing
times for public services.
LCCS challenges perceptions and changes attitudes
by providing information and improving understanding to a wide
range of audiences. It is not about "preaching to the converted".
It has been achieved by developing an interactive
presentational style which develops close engagement and participation
with community audiences.
Easy to use, case-study materials which look behind
the headlines of media reports of local crime are used to underpin
joint presentations by magistrates and probation. The media reports
are deliberately eye-catching and often economical with the truth.
Step by step more details are revealed about the offence and offender
and a discussion of "before and after" attitudes towards
sentencing is encouraged.
With this approach audiences are more open-minded;
they change their attitudes when confronted with in-depth facts
about offences and offenders which are explained.
The case-study material used in the presentations
has been developed nationally but messages can be tailored locally.
There is the freedom to select and choose the most relevant material
for different audiences.
By using structured presentations and case-study
material it is easy for presenters to present confidently and
work together as a teamwith equal weight and authority.
Through the presentations, audiences understand more
about sentences served in the community, as well as realising
that what they usually read about a case is a sensational headline
which does not always reflect the facts of the case.
A wide range of audiences have been reached including
victims groups, neighbourhood watch, women's groups, pensioners,
students, business organisations, district and parish councils,
religious groups, minority ethnic and disabled groups, police
community support officers and police probationers.
Building on the successful project pilot which was
completed in 2003, local magistrates and probation are now working
to deliver an LCCS programme in over 30 areas in the UK.
Cambridgeshire, Cheshire, Durham and Tees Valley,
Hampshire, Humberside, Kent, Lancashire, Lincolnshire, London,
Greater Manchester, Staffordshire and W Midlands, Norfolk and
Suffolk, Surrey and Sussex, Thames Valley, Warwickshire, Dyfed
Powys, North Wales, South Wales, Cumbria, West Mercia. Avon &
Somerset, Gloucestershire, Merseyside, Wiltshire, West Yorkshire,
Gwent, Dorset Hertfordshire, Bedfordshire, Nottinghamshire, South
National evaluation by the Centre for Crime and Justice
Studies, of LCCS has shown what a powerful tool, interactive presentations
to community groups can be. (2005 evaluation attached).
As important in some ways as the project itself,
is the way in which it brings together magistrates and probation
staff. LCCS creates a close working relationship and greater understanding
between probation and the magistracy without in any way comprising
their respective roles. The presentations are frequently used
as part of induction training for new intakes.
LCCS co-ordinators have recently received supplies
of a high-quality DVD featuring films which vividly bring to life
two of the LCCS case studies.
We believe that the use of these films will enhance
the project by adding a new and exciting dimension to presentations.
The DVD also contains a two-and-a-half-minute "taster"
film which has been uploaded to YouTube. See below for the link:
As LCCS is proven to boost public confidence in probation
trust business and is a key community engagement tool for probation
trusts, the national steering group, the Probation Association
and the Magistrates' Association have advised probation trusts
to upload this video to their websites. This can be easily achieved
using the YouTube embed code.
A key communication tool is the website www.lccs.org.uk
which is important for the general public to access for information
about the project in their area and to provide a source of information
and access to project material for LCCS members.
September 2010


text:
The act or process of placing identical data into a multitude of separate electronic places or electronic containers, resulting in inefficiency of data altering and challenges with data consistency.
The manager's biggest challenge in streamlining his company's workflow was the siloization of their data that had occurred as they expanded and just kept buying different programs to plug gaps.
by WOLFMAN July 31, 2012
The Urban Dictionary Mug
One side has the word, one side has the definition. Microwave and dishwasher safe. Lotsa space for your liquids.Buy the mug


text:
Website brings jobs closer to the differently abled
India has between 60 million and 96 million (5-8%) of its total 1.2 billion population as disabled, of which between 264,000 and 422,400 (0.44%) are employed. It is this inequality is being addressed with www.jobability.org, a job portal specifically for the disabled. Paramita Ghosh reports.delhi Updated: Feb 03, 2013 00:01 IST
Suresh Tonne, 26, an employee with Wipro Technologies, Bangalore, has a disability in his right leg. He found his job in a campus recruitment in a bleak employment scenario for this section of the population.
It is this inequality that Aruna Rangachar Pohl, national director of the Bangalore-based Cheshire Disability Trust, a member of the Leonard Cheshire Disability Global Alliance, is trying to address with www.jobability.org, a job portal specifically for the disabled.
"It will be easier to find job openings by just sitting in front of a computer," said Tonne.
India has between 60 million and 96 million (5-8%) of its total 1.2 billion population as disabled, of which between 264,000 and 422,400 (0.44%) are employed.
Despite the PwD Act provisioning 3% reservation in government and public sector units, a 1999 survey showed that less than one tenth of this target has been met by the top 100 companies.
"In MNCs, the figure is even lower, just 0.05%," said Muralidharan, assistant convenor, National Platform for the Rights of the Disabled.
Some corporates, however, have started to focus on "diversity inclusion," said Pohl. Around 10 employers have registered with the portal and 250 candidates have uploaded their resumes.
In Delhi, for a workshop with potential collaborators such as the International Labour Organisation, NGOs, social justice ministry officials of the government of India, Pohl said she was hopeful of a scale-up so that that the portal "would be a knowledge repository online and a job exchange."
"All candidates who register with us get three interviews from prospective employers," said Pohl. "The employers are also sensitised by us."
Monica Jain, a Gurgaon-based HR manager said there was a "strong business case" for corporates for diversity inclusion. "Attrition levels are less, they are more sincere in their work…A job portal provides a platform and a ready database of qualified individuals from the community," she said.


text:
Homemade Snowman Marshmallows
Homemade snowman marshmallows are a fun way to dress up your winter hot chocolate. It's the perfect day to make marshmallows. Snowmageddon has hit the east coast. Why bother digging out? The roads are closed, flights are cancelled and the family is all in doors playing games. It is the perfect time to try something new. If you have never made homemade marshmallows it needs to go on your baking bucket list. They are delicious.
For printable recipe, click here.
Adapted from Alton Brown
- 3 packages unflavored gelatin
- 1 cup ice cold water, divided
- 12 ounces granulated sugar, approximately 1 1/2 cups
- 1 cup light corn syrup
- 1/4 teaspoon kosher salt
- 1 teaspoon vanilla extract
- 1 Teaspoon peppermint extract
- 1/2 cup confectioners' sugar
- Nonstick spray
1. Place the gelatin into the bowl of a stand mixer along with 1/2 cup of the water. Have the whisk attachment standing by.
2. In a small saucepan combine the remaining 1/2 cup water, granulated sugar, corn syrup and salt. Place over medium high heat and stir continually. Place a candy thermometer onto the side of the pan and continue to cook until the mixture reaches 240 degrees. Once the mixture reaches this temperature, immediately remove from the heat. This is not the time to multitask. Many things can go wrong if you leave the boiling sugar.
3. Turn the mixer on low speed and slowly pour in the sugar syrup down the side of the bowl into the gelatin mixture. Once all of the syrup has been added, increase the mixer to high speed. Continue to whip until the mixture becomes very thick and is lukewarm, approximately 12 to 18 minutes. You definitely don't want to under mix the marshmallow mixture. If you do the marshmallows can become weepy. Add the vanilla and peppermint extracts during the last minute of whipping. While the mixture is whipping prepare the pans as follows.
To make into Snowman marshmallows:
1. Sift the powdered sugar into a small bowl. To make the thin marshmallows you will need a large jelly roll pan. I use a 16×12.
2. Lightly spray the metal baking pan with nonstick cooking spray. Use a sifter and dust the entire pan. Coat the bottom and the sides. Leave the remaining mixture to the bowl for later use.
3. When ready, pour the mixture into the prepared pan, using a lightly oiled spatula for spreading evenly into the pan. Dust the top with enough of the remaining powdered sugar. Reserve the rest for later. Allow the marshmallows to sit uncovered for at least 4 hours and up to overnight.
While your snowman marshmallow batter is resting this is the perfect time to get together the colors for decorating. There are two options that you can choose from. You can either melt orange and black candy melts or you can use royal icing. Candy melts is the easiest to use. You can find Candy Melts at Amazon, Wal-Mart, Michael's, and Hobby Lobby. You just follow the directions for melting the chocolate on the back of the bag and place in a plastic disposable pastry bag. Snip the tip of the bag and you are ready to decorate. Or you can make royal icing and color one small bowl black and one small bowl orange. Here is a great link to a recipe for a small batch of royal icing. {LINK} You want a thick consistency, so don't add too much water when you prepare your royal icing.
Now it's time to cut out your snowman marshmallows. Take a small 2″ or smaller round cutter. I took my circle cutter and placed it inside my hot chocolate mug so I could find the perfect size. Spray the cutter with vegetable oil or coconut oil. Spraying your cookie cutter will help keep the marshmallow mixture from sticking. Dust the sides of the marshmallows with powdered sugar and set in a large bowl.
Now that all your snowman marshmallows are cut out, we can decorate them. Line up your homemade snowman marshmallows on a plate. Then dust off the tops of the marshmallows. If you do not dust off the tops you will become frustrated. Just ask me. The royal icing or candy melts will not stick to the marshmallow if there is too much powdered sugar. Next, take your pastry bags that are filled with royal icing or candy melts and place two small black dots for the eyes, the orange carrot nose and the black dots for the mouth. Let them sit out to dry.
Once you let your homemade snowman marshmallows dry, you can plop them in your favorite hot chocolate or package them up in mason jars as adorable gifts. I love the cute hot chocolate tins from Swiss Miss. I love giving a mason jar filled with the homemade snowman marshmallows alongside a tin of hot cocoa mix as a hostess gifts.
Enjoy and have fun!


text:
It only takes a minute to get started. Fill out our simple sign up form and login to the website.
This step is voluntary but will greatly enhance your chances of your profile getting noticed by other daters. Write about yourself, your interests and upload any nice photos of yourself.
Use our website's cutting-edge search to spot members who satisfy your criteria. Or just flip through listings and spot folks that arouse your interest.
Discovered someone who appeals to you? Send them a message or just a wink and find out if they're interested in you. With a little luck you'll be on your way to locating your soulmate.
And start dating


text:
JERUSALEM (Nov. 18)
Premier Menachem Begin's Likud-led coalition government, mustering all of its resources, barely survived a no-confidence vote in the Knesset today over the rapidly deteriorating economy. The tally was 57-54 against motions submitted separately by three opposition factions — Labor Alignment, Communist Party and the ultra-nationalist Tehiya — but voted on as a single motion. There were two abstentions.
The three vote margin was the narrowest by which Begin's coalition has averted defeat, since it took office in May, 1977. Former Foreign Minister Moshe Dayan and former Defense Minister Ezer Weizman, both of whom had served in Begin's Cabinet, voted for the first time with the opposition.
Weizman, who delivered what some observers described as the most moving speech of the grueling seven-hour debate, urged his Likud colleagues to bring down the government and go to the electorate for a new mandate. His defection could cost him membership in Likud. Dayan, a former Laborite, is an independent MK.
The no-confidence motions and the debate were prompted by the release of economic statistics last Friday which showed the cost of living up II percent in October, the second highest monthly increase in Israel's history, and inflation running at on annual rate of 138 percent, the highest in the world.
The crisis forced Begin to cut short by one day his 10-day visit to the U.S. Begin returned to Israel last night to marshall coalition forces for the crucial test in the Knesset.
He did not speak during the debate. But he managed to align Likud, the National Religious Party and the Aguda bloc against the opposition. At one point today, it appeared that the coalition would defeat the motion by five votes. But two splinter faction MKs, former members of the Democratic Movement for Change (DMC) decided to vote against the government. Begin's survival was attributed to a decision by two wavering independent MKs to abstain rather than vote with the opposition.
In his speech, Weizman said that Israel was passing through a period of emergency. "If Likud doesn't do something extraordinary and fast, not only will the State suffer but Likud. In such a period we must change the ones who stand at the helm," he said.
Weizman recalled that exactly three years ago tomorrow, President Anwar Sodat come to Jerusalem launching the peace process. This, he said, was one of the major turning points in Israel's history. But, the former defense chief accused the government of souring the people on the peace agreement by blaming all of Israel's economic problems on "the price of peace."
Reactions to Weizman's speech were mixed. Deputy Premier Simcha Ehrlich called it "sincere and patriotic." But Haim Corfu, chairman of the coalition and a member of Herut, said Weizman had pronounced his own sentence.


text:
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Offices Affiliated with Mount Sinai St. Luke's Roosevelt
Offices Affiliated with Mount Sinai Beth Israel
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Primary Care Offices affiliated with Mount Sinai St. Luke's Roosevelt
St. Luke's Medical Group at 147th St.
University Medical Practice Associates
West Park Medical Group
Primary Care Offices Affiliated with Mount Sinai Beth Israel
General Medical Associates
Beth Israel Senior Health
Phillips Family Practice
Sidney Hillman Family Practice
East 13th St. Family Practice
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Mount Sinai Health System has strong relationships with the following community health centers:
Betances Community Health Center
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Mount Sinai Health System also has a partnership with local Duane Reade stores to offer convenient walk- in primary care. Staffed by physicians with admitting privileges to our hospitals, these sites have seven locations in Manhattan, evening and weekend hours.
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text:
I recently came upon an accident so soon after it happened that paramedics hadn't arrived yet. A man was face down in the road behind a vehicle and near his motorcycle. The urge to pray with him was overwhelming.
I was able to park my car and walk right over. I spoke to him and asked if I could pray for him, to which he agreed. I knelt down beside him on the pavement, amazed that he was able speak at all because there were tire tracks on his back where he had just been run over.
After a few minutes, more people began to arrive on the scene to help. It was then that I noticed the distraught young driver of the vehicle and went over to talk and pray with her, too.
After driving home, I became overwhelmed with emotion upon realizing that I had literally just been talking to God about opportunities for specific prayer before coming upon that scene. It was so obviously a divine appointment. Let me back up a few minutes and fill you in.
I had been at Target along with a myriad of other people who were shopping on a Thursday afternoon 10 days before Christmas. The parking lot was such a crowded mess when I was leaving that a full five minutes passed before there was an opening to back out.
While waiting for my turn amidst all the craziness, I reflected on the previous day's trip to Mexico to drop off toys for underprivileged children.
I thought about the people I met in Swaziland a few months ago who live in mud and stone homes.
And I thought about the photo that's been circulating on Facebook of starving children next to a photo of shoppers with carts full of toys and the caption, "Define Necessity."
It seems so ridiculous to rack my brain for great ideas and spend money on gifts for people who don't really "need" anything anyway.
I chatted with God and resolved this year to write personal notes to tell people how much they mean to me and that I am praying something specific for them.
It's personal, definitely the right size, and surely everybody has something in their life that could use prayer. Our world can often seem so cold and heartless, and it is encouraging to know someone cares.
I was uncommonly calm and peaceful while thinking about this plan and awaiting the chance to back out.
Within a few minutes of leaving the store, I came upon that accident.
If I had been able to back out of the parking lot right away, I would have been ahead of that accident and missed it entirely. A few minutes later and I would have been stopped in traffic.
The exact timing is no coincidence. I asked for the opportunity to be encouraging with prayer, and God gave one right away. He's the One who prompts us to pray and He's the One who answers the prayers in His timing and in His way. What a privilege it is to be used by Him. All the glory to God.
If the motorcycle driver (or perhaps a family member) happens to read this, I told you I'd keep praying for you. Some friends are, too.
Among other things, I'm asking for a miraculous recovery, and that while you are laid up with injuries, you will have a chance to be still and overwhelmingly know that He is God (Psalm 46:10). Please let me know how you are if you are able.
And to the driver of the vehicle that hit him - this has undoubtedly been a tough ordeal for you, too, and I'm praying that the Prince of Peace will bring healing to you in a different sort of way.
Philippians 4:6-7 says, "Do not be anxious about anything, but in everything, by prayer and petition, with thanksgiving, present your requests to God. And the peace of God, which transcends all understanding, will guard your hearts and minds in Christ Jesus."
• Lisa Jisa and her family have been residents of Ahwatukee Foothills since 2000.


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Phoenix Suns v Dallas Mavericks Live
Being one game below the .500 mark seven weeks into the season, the Suns failed to live up to their own expectations as they struggled to perform up to this point. Thus, Steve Nash and the Phoenix Suns will enter another difficult game when they visit the Dallas Mavericks on Saturday at 2:30 a.m. GMT.
Even though the Mavs' 12-game winning streak came to an end when they dropped one versus the Milwaukee Bucks earlier this week, the veteran team around All-Star Dirk Nowitzki is still hanging on to a great 19-5 record and the second place in the Western Conference. Allowing their opponents to score just 93 points per contest, Dallas has been playing much better defense than in recent years and is hoping to finally make the championship run the team has been waiting for. Especially Dirk Nowitzki has been playing on a MVP-level as the 32-year old power forward put up 25.2 points, 7.8 rebounds and 2.3 assists per contest. Either way, the Mavericks will undoubtedly enter their home game versus the Suns as everyone's favorites to secure their 20th win of the season on Saturday night.
You can watch all games of the Phoenix Suns and Dallas Mavericks right here on www.watchlivenba.com, the home of NBA live streaming.
Posted: 18th February 2010
After a series of disappointing losses, the Mavs find themselves under considerable pressure to get back on track and secure home-court advantage for the post-season. Thus, the Dallas Mavericks will host Steve Nash and the Phoenix Suns at American Airlines Center on Thursday at 2 a.m. GMT.
Having won just four of their last ten games and struggling since mid-December, the Mavericks' front-office finally pulled the trigger on a blockbuster deal that could elevate them to contender level. More specifically, Marc Cuban opted to send Drew Gooden, Josh Howard, Quinton Ross and James Singleton to Washington in exchange for Brendan Haywood, Caron Butler and DeShawn Stevenson. Obviously, Dallas is taking on more payroll but also gets a legitimate 7-feet starting center and former All-Star forward Caron Butler. Being just fourth in the Western Conference, the Mavs cannot afford to continue falling back behind the Denver Nuggets and Utah Jazz.
The Suns on the other hand are struggling to stay in the playoff race and are currently seventh in the West with a 31-22 record. That said, things could change quickly in Arizona as the franchise has signaled its willingness to let go of All-Star forward-center Amar'e Stoudemire before the trade deadline. Either way, Phoenix will have to work on their defensive schemes as they are the second worst defensive team in the league at nearly 108 points per contest. One positive surprise has been starting point guard Steve Nash who is having one of the best years of his career, averaging no less than 18.3 points, 11.1 assists and 3.3 rebounds per contest. Taking everything into consideration, the Mavs might have a slight advantage over the Suns but will have to play up to their full potential to prevent another loss at home. Likewise, it remains to be seen what impact the integration of three new players will have on Dallas' performance in the first few games after the trade.
You can watch all games of the Dallas Mavericks and Phoenix Suns right here on www.watchlivenba.com, the home of NBA live streaming.
Posted: 9th Dec 2009
Although the Phoenix Suns are holding on to an excellent 14-5 record after five weeks of play, the team around Amar'e Stoudemire is looking to snap a two-game losing streak as soon as possible. Thus, the Suns will make their way to Texas where they will face Dirk Nowitzki and the Dallas Mavericks on Wednesday at 1:30 a.m. GMT.
Without any doubts, Dallas Mavericks fans are fairly content with the performance of their team one month into the season. Being tied for the second place in the Western Conference, the Mavs got off to a 14-5 run to start this year's NBA campaign and are just one game behind the Lakers. Given the fact that Dallas still misses All-Star Josh Howard and had to play half of their games without Shawn Marion and Erick Dampier, Rick Carlisle's squad could very well stay in the race for home-court advantage once everyone is healthy again. Provided the Mavs keep up their level of play, Dirk Nowitzki might find himself back in the MVP discussion as he put up 27.0 points, 8.4 rebounds, 3.1 assists and 1.5 blocks per game.
In contrast, the Phoenix Suns got off to a great start but slowed down a bit when they lost two straight last week. Relying entirely on their explosive offense, the Suns seem to be overdue for losing games on bad offensive nights from time to time. That said, it remains to be seen how often the aforementioned droughts may take place over the course of the regular season. Offensively, Steve Nash and company have been spectacular and managed to put up 110 points per contest in the first month of action. Considering how both teams have played so far, the Mavs and Suns might be on a level playing field when the game gets underway on Wednesday night. Both have their fair share of offensive firing power, yet the energy level at the other end of the floor could decide the game. One mismatch to look out for will be Erick Dampier in the low-post area dealing with Phoenix' undersized front-court.
You can watch all games of the Phoenix Suns and Dallas Mavericks right here on www.watchlivenba.com, the home of NBA live streaming.
Tags: Steve Nash, Milwaukee Bucks, Dirk Nowitzki, Phoenix Suns, Dallas Mavericks, NBA, Marc Cuban, Caron Butler, NBA live, Erick Dampier
Posted: 18th December 2010
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The Optimistic Christian
Anti-Semitism at Easter: What Would Jesus Do?
Easter and Passover coincide this year, as they do fairly often. Perhaps the coincidence has served to heighten the concern of both Jews and Christians about an Easter tradition observed in Iceland. I wasn't aware of it until I saw a post at the Tundra Tabloids blog, which I follow for political news about Europe. The subject is an annual Lenten tradition of the National Icelandic Broadcasting Service (NIBS), involving a series of Easter poems, the "Passion Hymns," composed by a 17th-century writer and clergyman. Icelandic celebrities read the poems for the broadcasts.
The temptation to ignore this issue is powerful. One doesn't want to be a killjoy, and there's a strong likelihood that at least some readers will think modern concerns about the centuries-old verses of Hallgrimur Petursson are overblown.
But leaving the issue doesn't seem to be an option this week. I have the sense that Christians are being challenged to think about it: right now, in this generation, perhaps as a defining topic. For those who object to the Icelandic Passion Hymns, the point of concern is the verses' repetition of invective about the guilt and shame of Jews. Themes of this kind—e.g., the disparagement of Jews as "Christ-killers"—were a perennial factor in the gross mistreatment of Jews in Europe over the centuries.
Christian ears are not necessarily attuned to hear lines like Petursson's as anti-Semitic. For good reasons, however, Jewish ears are. To my ear, the series of lines cited at the Tundra Tabloids post comes across as overheated: zealous, accusing, pointed. There is a note of ecstatic, righteous passion against the Jews in the Hymns, and an un-Christlike triumphalism in the passage excerpted from page 132 (see the post):
And on the gentiles God will pour
The boundless riches of His grace.
What the Jews foolishly foreswore
He makes of us—a chosen race.
Writing poetry and hymns is all about picking words and choosing emphases. The Gospels and Paul's letters are one thing; I read the Gospels and do not come away with a sense that the Jews are uniquely culpable or uniquely accursed. But the writings of a 17th-century clergyman, who chose to emphasize certain ideas with emotive language, are another matter. I do come away from the available excerpts of Petursson's Passion Hymns with a sense of the Jews as villains.
Along with the leaders of our secular culture, modern Western Christians have repudiated our forebears' accusatory and often vicious attitude toward the Jews. The Catholic Church has vigorously rejected anti-Semitism, as have Protestant denominations (e.g., here and here). This conscious and determined repudiation has made a difference, perhaps especially in the United States. Today, it doesn't occur to America's mainstream Christian poets or songwriters to commemorate Easter by dwelling on the acts of the Jews. The focus is on Jesus and his triumph over death and the sins of all mankind.
J.E. Dyer is a retired Naval intelligence officer and evangelical Christian. She retired in 2004 and blogs from the Inland Empire of southern California. She writes for Commentary's CONTENTIONS blog, Hot Air's Green Room, and her own blog, The Optimistic Conservative. Follow her on Facebook and Twitter.
Dyer's column, "The Optimistic Christian," is published every Monday on the Evangelical portal. Subscribe via email or RSS.


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By Spc. Justin Naylor,2nd Brigade Combat Team, 1st Cavalry Division Public AffairsNovember 20, 2009
FORWARD OPERATING BASE WARRIOR, KIRKUK, Iraq- Historical sites are an important ingredient in any nation's culture and identity.
For a group of Soldiers in Kirkuk an opportunity arose, Nov. 16, to get a glimpse into Iraq's past and to see some of the sites that make Kirkuk unique.
The Soldiers' first stop was the Kirkuk Museum.
The museum was stripped of many of its artifacts in 1991, because it was not considered a safe place; now, with the help of the Government of Iraq, artifacts will soon be returned.
Although all the artifacts have not been returned yet to the museum, the people there were very proud of what they did have, said Spc. Kristie Ford, a Clovis, N.M., native and a chaplain's assistant with 15th Brigade Support Battalion, 2nd Brigade Combat Team, 1st Cavalry Division. "I would love to see it again once filled with historical artifacts."
Soldiers with 2nd BCT have been working with the Iraqi and Turkish governments to help establish a project that will renovate the museum and install a safety alarm system. The project will also provide for the renovation of an old Turkish barracks that is on the museum's grounds.
"This is one of the most important archeological spots in the city," said Ayad Tariq Hussein, the director of the museum. "The renovations are really important. Once we are renovated, the government will send us artifacts again."
Kirkuk has a long history, and the museum is a physical way to remind people of the heritage this city has and the people in this province have, said Lt. Col. Hugh McNeely, the deputy commander of 2nd BCT, who led the group of Soldiers on the trip.
During their visit, the Soldiers were treated to a tour by Ayad, who showed them the artifacts gave the Soldiers the history to accompany them.
After the tour came to a close, the Soldiers went to a far more recognizable spot in the city: the Citadel of Kirkuk.
The Citadel has a history extending back thousands of years, and was the seat of various empires and cultures. The Citadel is now largely empty except for some historical buildings, mosques, churches and what is believed by residents here to be the burial spot of the biblical figure Daniel.
The Soldiers started their tour of the Citadel with Daniel's Tomb.
Spc. Ford said the visit to Daniel's Tomb was the best part about today's trip.
"To show the Soldiers the heritage of this province, this is a very focal point to do that," said Lt. Col. McNeely.
Spc. Ford agreed by saying, "It's not every day you get to stand in front of Daniel's final resting place".
The Soldiers were able to take photos of the tomb and listen to stories from some of the Kirkuk residents.
After the Soldiers departed from Daniel's Tomb, they were treated to a tour of the rest of the Citadel, where they saw a nearly 1,000 year-old church-turned-mosque, an ancient marketplace, historic homes, and numerous other historical spots.
The brigade commander, Lt. Col. McNeely, who had visited the site a few times, said that there is so much there that he has learned a little more each time. He also said the Soldiers visiting this site can benefit from it, because it helps them to have more respect for Iraq and its long history.
"We may never know if our ancestors may have stood in that spot where the marble columns were, or if they built those columns," Spc. Ford said about the historical spots she visited. "History is just an awesome sight to behold, and there is so much to learn from it."


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You Can Teach Yourself Mandolin
You Can Teach Yourself Mandolin
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You Can Teach Yourself Mandolin is written as a teach-yourself text with play-along examples and tunes on the companion recording. With this informal, often humorous text, Dix Bruce will guide you step-by-step through the basics of learning this versatile instrument. Learn all about accompanying yourself and others, common chords, and useful strums, reading simple melodies, playing a colorful assortment of mandolin folk songs, and more. All musical examples and tunes are written in both standard notation and tablature. Diagrams of all the principal chords used on the mandolin are shown in the Chord Appendix. Illustrated with drawings and photographs of vintage instruments.
Mel Bay Publications
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Youre sure to dance the night away in this wonderfully vibrant Dave and Johnny 6725 cocktail dress. Its strapless, form-fitting bodice is accentuated by an oversize, jaunty bow. The sweetheart neckline is enhanced by shimmering edging, while the flared skirts soft, gauzy layers add excitement.
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Joyous Song...
For those that don't know, Kol Zimrah is an independent minyan that meets on the UWS once a month. The name is key to the praxis, as at KZ, all prayers are sung or chanted silently, there's no plain speaking, except for announcements and brief dvar torah. The other key component is that musical instruments are played as part of services. For some, this means our services are not "shabbat observant". Please note the quotes, if I could find some icon to denote hand quotes, I would.
I may be going to simple child route here, but my thing is this. G-d gave me this musical gift. Without getting melodramatic, music has saved my ass in this world a few times. So praying through my horn on Shabbas seems justified and necessary to me, because if I can honor G-d's name better through music than my hebrew (which ain't that great, I assure you), I'd rather do the best I can with the gifts I've been given. I'm just saying.
So, if you want to check out an awesome service with great prayer and great tunes, come to SAJ (15 W 86th St) at 6:30pm on Friday. Bring something vegetarian and stay for dinnah!


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Used In
Go to Book Vocabulary
Go to Word Detail
I am not so
as you.
There are no more uses of "brazen" in the book.
Show samples from other sources
When I meet her eyes,
as a sailor fresh into port, she opens her mouth, as if to rip into me.
Sabaa Tahir --
An Ember in the Ashes
Teachers try t heir best to keep them organized, but this is a high school; the organized lines of elementary school fire drills are long gone, having been replaced by the
hormonal zigzags of kids whose bodies are too big for their own good.
Neal Shusterman --
Go to more samples
Go to Book Vocabulary
. . . enhancing vocabulary while reading


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Cucumber Raita
This is a side dish for curries. This idea is that the coolness of the yoghurt and the cucumber will counteract the hotness of the curry and so it does - much more effectively than cold drinks.
Serves 4
- method
- Ingredients
First slice the cucumber thinly, then cut the slices in half, put into a basin and sprinkle with salt. Leave it for an hour, by which time a lot of the liquid will have been drawn out of it, so drain off the liquid and dry the cucumber in some kitchen paper.
Now combine the cucumber, yoghurt, spring onion and garlic, mixing them thoroughly. Season with salt and freshly milled pepper. Pour the mixture into a serving bowl, sprinkle with cayenne and cumin, cover and chill thoroughly before serving.
_This recipe is taken from Delia Smith's Complete Cookery Course and Delia Smith's Complete Illustrated Cookery Course._