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TAM Airlines
Consumer Complaints and Reviews
I agree with the person below who said "strongly suggest not to use their services neither online or by phone. Because of the merger between TAM and LAN Chile, their systems are not prepared to solve issues no matter what you need." I was due to fly to Sao Paulo today at 18:25 and received an email at 02:00 saying that my flight was delayed by 5 hours. Then at 10:00 am I received an email saying it was cancelled. I called and they said that there were no options for me to fly out today. I had to call several times to work out options and each time no one had a clue what they were doing. Some said my flight hadn't even been cancelled. Then they checked and decided it had.
I asked if they could get me to Rio (as I was going to miss my domestic flight because of them, but they said I would be charged). Then they said I could go via Santiago, then they decided I couldn't as it was a route change. I called several times during the day and had a terrible experience every time. I finally called to accept their offer of going at the same time the next day and then they said I was confirmed for the original delayed flight they had told me was cancelled which was about to leave. The online chat was only available in Portuguese and not even available to me because my reservation started with 045 which apparently means it's a LAN reservation, even though it was bought via LATAM. All in all by far the worst experience I've had with an airline. They have no idea what is going on.
I was on the flight JJ8080 on Wed, March 29th (GRU-JFK) and on my way to the airport I got a message saying that the flight was delayed in 11 hours. Then I called TAM to see what were my options and they mentioned that because it wasn't canceled I had nothing to worry on my new booking. When I asked about accommodation I was told that there was no accommodation available for me, which is ridiculous, because by the Brazilian law on flights delayed in more than 4 hours the passengers are granted accommodation.
Then 5 min later I've got a message saying that the flight was canceled and when I called TAM, again, to change my reservation the attendant kept me on the line for 45 min. (No kidding... 45 minutes!!! To process the change!!!) It's absurd!!! Terrible customer service. When I thought that the nightmare was over... I was placed on a 9:50 am flight and when I tried to connect to the wifi onboard so that I could at least work from the plane guess what... The aircraft was so old that it had no wifi!!! So I wasted an entire working day thanks to TAM!
Strongly suggest not to use their services neither online or by phone. Because of the merger between TAM and Lan Chile, their systems are not prepared to solve issues no matter what you need. I bought a ticket from their website (LATAM Airlines - meaning no TAM or Lan Chile) and can't select the seats that I want and even upgrade it to Comfort Seat. The nightmare starts when you need to talk to them through their help center. I was transferred to 5 different agents (sometimes from TAM and sometimes from Lan Chile) because my ticket apparently was issued by one of these companies (yes, I still don't know which company issued by ticket - neither they do).
Spent near two hours earlier today (April 3rd) and had no solution for my request. BUT IF I DECIDE TO CANCEL MY TICKET, I HAVE TO PAY A PENALTY FEE. A penalty fee for a service that hasn't been even concluded properly. Therefore, my suggestion, pick another company such as United or American where you can do all online and have a bit better service support from their help center. If anyone has any question and believe I can be of any help, just reach out to me.
My wife had to go to Brazil for family emergency. On the return, she bought a 1-way ticket from GRU to MIA on Dec.28th (day flight) for the expensive price of little over $1,643. The seat was by the bathroom doors so she paid another $70 to move to emergency row. When at the airport, she (and dozens other passengers) were put aside because the flight was overbooked. The company put her on evening flight arriving at 4 am at MIA and $200 for meals at airport hotel. No reimbursement for a regular air fare for the new flight; no guarantees she will have the same leg room seat she paid for. First of all, they should not oversell seats at this date and age of fast data. Second of all, you might think that consumers who paid an outrageous full price for a ticket should not be treated like this. Not flying this company anymore. Shame on you TAM.
This is my official complaint and the request for compensation for my medical expenses. I must say I have had the worst experience with my flight back to Australia from Colombia. After buying the airfare in February you guys changed the timing of the flights shortening my connection times from 1 and 2 hours down to 15 and 30min in Santiago and in Auckland. When I do my check-in in Bogota the guy who served me said that there is no way I will make the chile connection so I will have to stay the night and fly next day - to which I agree in Bogota. He advised that I will have to attend the international transfer desk and they will arrange everything from Chile.
To my surprise when I arrived the guys said - "well you will have to run to make the plane - if it leaves, then we will arrange alternatives!" - at this point I had to run all the way to gate 20! I suffer from asthma and the run was not helping. Once I arrived I was given my boarding pass - oh great. I made the flight, then even after selecting my seat with weeks in advance (window seat) you decided to locate me in the worse sit in the plane - middle-middle. At that time I'm just glad I made it.
Then my itinerary originally showed a connection of 1 hour in Auckland. Turns out that after a 12.5hrs flight my connecting flight doesn't exist - the screens didn't show the flight number you had provided and not one Latam staff member was around to assist passengers. You should try running across the airport to the transfer desk and multiple gates to work out what flight you are supposed to be on - well after flying for 18 hours my legs hardly responded and I fell multiple times running around the airport from one gate to the other until a Qantas member found out that I was on a flight that was about to leave - meaning my 1 hour connection turned to a 15-20min connection.
I run once again to the gate which was wrongly announced by the crew at landing - and I fall once again - at this point I'm exhausted, I'm angry and frustrated for your lack of communication. I was the last passenger on the plane - the Qantas crew were very kind and then told me 8 people missed the connection due to the mix up of the flight numbers and times. I then had to fly another 4 hours with bruised hands and knees and in the worse level of pain. Having to go and see a doctor on arrival at Melbourne and on top of everything having to organise my luggage collection as it didn't connect and was left in Santiago.
If you cannot make sensible connections you should review the way you are selling your airfares. This is the worst experience I've ever had. The staff on the ground were not helpful at all!
SO POINTS TO NOTE: Please ensure you write down all the details of your flights AT THE TIME OF BOOKING because your FLIGHT CONFIRMATION DOES NOT CONTAIN THE INFORMATION you need to fly. Don't buy the ticket directly. The flight agency might actually look after you better than LATAM. If you are asked to run to make your flight - DONT! Don't even try their customer service number. They will put you on hold - then hang up! Hope this helps fellow passengers!
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We flew LAN from Lima to Punta Arenas, Chile. There was a technical issue; therefore the flight was delayed for one day. We was issued travel voucher for $600 credit or $200 cash and was told we can redeem back in the United States. We went to the Los Angeles airport twice, still can't redeem cash. The US-based LAN don't issue cash which we were told they do. They gave us number to call, but both numbers were not working. We called the LAN office at the airport more than 10 times, never reach anyone, so we gave up. We went to the airport again to talk to someone. They told us they need to submit the paperwork to the LAN office in Florida for the cash redeem. We never receive any update or the cash. I gave up working with them.
I am a US based travel agent. Our agency issued a ticket for a client on LAN Chile, 15 April 2016 at 5pm. The travel was to Rio on 31 July 2016. The client is a student attending the Olympics on assignment. When she arrived at the airport for her flight and there was no reservation. Apparently, LAN Chile had canceled the reservation 35 minutes after the booking and never notified the agency. After a 48 hour delay and missing her first assignment, the client was forced to purchase a new ticket for $5900. Since our agency wasn't advised, the ticket was canceled. We paid the ticket through ARC.
We have been trying to get a waiver code for a refund since 31 July 2016 but LAN Chile refuses to cooperate. I have contacted every published number for them. Their customer service refuses to help me because they say I need to speak to the travel agency support desk. Rolf at the travel agency support desk, either hangs up on me or transfers me to the customer support desk. I have made over 150 calls so far.
I finally reached a gentleman, Joe ** in Los Angeles who is supposed to be the Senior Sales Manager for LAN. He helped me one day making 3 way calls but getting the same results, either disconnected or transferred. He said he would contact the office in Santiago and get a resolution for me. He hasn't called me back and it's been over a month. I leave him a message every day but he doesn't respond. I have sent him a certified letter which he has refused. This is no way to do business. LAN is claiming there was never a ticket. They advised the client that we never issued a ticket. I have provided both the reservation number and the ticket number but they still refuse to do anything about it.
NEVER ever purchase a plane ticket directly from LATAM. Only purchase your ticket through a USA-based travel agency or a USA-based web page. ALWAYS purchase travel insurance. What's wrong? LATAM does not honor their reservations. I am a frequent flyer; in LATAM's Platinum Category. LATAM will bump anyone or arbitrarily change your flights and your schedule. If you purchase your tickets with a USA-based travel agent or travel web page, they will solve any issues caused by LAN. I made the mistake of purchasing several tickets this year directly from LATAM (ex TAM) and now I bitterly regret doing that. In the past, TAM was a jewel among airlines. Now that they have merged with LAN and become LATAM - we are all at the mercy of whatever scheduling or customer service clod LAN inflicts on us.
For example: I purchased Thanksgiving tickets for myself and the General in January 2016 directly from LATAM (ex TAM). I had confirmed every detail INCLUDING the seats for the General and I. Now, I discover that supposedly several flights are suddenly "unconfirmed". In other words, LATAM took thousands of dollars of my money for a trip back to the USA for Thanksgiving and right now it appears that I will not be able to spend Thanksgiving with my family in the USA. On another flight, also purchased directly from LATAM, I was arbitrarily bumped on my return flight from their morning flight to their evening flight. I already contacted LATAM via their Facebook page on Tuesday. Well, it's Thursday and still no answer.
NEVER ASSUME THAT YOU CAN CALL LATAM. LATAM's Customer Service phone numbers frequently do not work. Sometimes ALL of their call centers in the USA and South America will be "out of service". LATAM often will oblige you to contact them via their Facebook webpage. Their webpage promises a prompt reply. That promise is simply laughable! I contacted them on Tuesday Aug 16 regarding the trip where I was "bumped" from the morning flight to the evening flight. On Wed Aug 17 they wrote back asking for my reservation code. I sent them the reservation code. Then they wrote back again re-stating they could do nothing without my reservation code. Two days later and nothing has been resolved.
Something really unfair and illegal is happening with LATAM and their credit card LANPASS. With the credit card consumers earn one MILE per every dollar spent, however in the LATAM website they don't do the conversion, instead of getting 1 mile I get 1 km. ONE MILE IS 1.6 KMS so I am missing a lot kms. The conversion is as follows. 1 Mile = 1.60934 KM. LATAM case number is **. After several calls I don't know what to do anymore! So frustrated! This is false advertisement!
My daughter was travelling from Toronto to Cusco Peru to do some work as a volunteer and her luggage was lost. Latam staff at the airport was not qualified to assist her properly giving her the wrong information and never created a claim ticket. The agency she had signed up to to do volunteer work (a program she paid for) could not take her any more due to her missing supplies. It's been 3 days now and they still can't find her bag. I have been on the phone constantly for 3 days trying to find assistance in locating her lost bag. Every Latam staff I have spoken to provide me with a different answer or blamed the initial airline (Started with American Airline to Latam airline operated by AA) or simply "we will contact you"... Very disorganized organisation... Very sad that a young person put forward her money and time towards helping Peru as a volunteer and gets that type of treatment.
My daughter was traveling to SFO to Cuzco, and Airline lost her luggage. It has been more than one day and they can't even locate her luggage and does not take any actions to give her all lost items. Truly worst airline, and you never should take LATAM Airlines... Truly this is not acceptable.
TAM is the worst airline I ever travelled with. I highly recommend any person contemplating a travel with TAM to choose another airline. I was supposed to fly from Sao Paulo to Mexico City. We landed in Brasilia at 1 am with very limited explanations from flight attendants. I am stuck in Brasilia with no one from the staff of TAM helping us. Help has been limited to minimum from now. We had to wait for 3 hours last night (1 am to 4 am) inside the airplane and then another 4 hours (4 am to 8 am) to get an hotel room and a replacement flight (an explanation, a smile and a glass of water would have been highly appreciated). I hope the replacement flight proposed this afternoon will finally take, as many of us have to go to work tomorrow but it seems that it is not a concern for TAM.
Apparently, if you buy a full priced ticket, you might actually not have a seat if they oversell. You don't get a choice; they will reroute you. So they doubled our travel time, and in exchange, we got 2 "food" vouchers to a fruit stand valued at 5 dollars apiece. Not cool at all. This type of overbooked-uh-oh-change-your-plans is not safe for a frequent traveler.
LAN oversold my flight and offered a voucher (to exchange for future service, or for cash) to those willing to give up their seats. I chose cash and submitted the voucher for payment. They said it takes 2-3 weeks, but it has been 3 months. I have made many calls to request a resolution, but their service truly SUCKS. Those people read from a script to give the same answer all the time: "we are working on it", "we will contact the voucher department", "we will send you an email within 24 hours"...bla bla bla...and none of this is true. This airline has no clue about customer service. Their voucher offers are a scam. Don't ever accept their vouchers because you will never see the money!!! I will never fly this airline, even if that means I have to pay more to a competitor.
SOOO UPSETTING... my parents lost their flight from Santiago to Sydney for medical reasons so I was told that they had lost the tickets and we were forced to buy new ones which we did. Next day my parents went to the airport and they were put on flight the next day to Sydney on the original ticket. I have called to cancel the 2nd tickets and I was told there is no refund and the first tickets were cancelled including the return because they missed their flight and there was no record of them taking the flight.
NOT ONLY THAT! On the aircraft my mother had pieces of glasses in her food, she swallowed one small piece and managed to take one bigger piece of glass out of her mouth. My parents made a complaint on the aircraft and we have had no response. This has been so stressful for my family. We are losing money and health especially my mother with her health condition. This instead of being a joyful time being reunited with my parents has been a NIGHTMARE. VERY DISAPPOINTED WITH LAN AIRLINES.
I previously reported that my daughter's bag was extremely delayed because after more than 11 days it had still not arrived at its destination, Iquitos, Peru. Well, it has finally arrived. LAN, in conjunction with American Airlines, was able to get the bag released from Customs in Lima. It is now being held at the Iquitos Airport for pickup by my daughter. I am certainly relieved.
Original Review
Eleven days after my daughter's arrival in Iquitos, Peru, LAN Airlines has yet to deliver the only bag she checked. I understand it is held up in Customs in Lima. It took days for the LAN baggage service in Iquitos to deal with it. They say they have sent the necessary Customs paperwork to Lima. There, LAN must deliver the paperwork to American Airlines, which took her to Lima from the US. Has this been done? Is anyone looking for her bag? I have no idea! I messaged them on Facebook, and they keep saying they are "insisting" on my case.
The problem began when her flight out of Denver was delayed, and American Airlines put her on a United Flight so she wouldn't miss her connection from DFW to Lima. However, after arriving in Iquitos, my daughter had reservations to go on a side-trip and is now without internet service. The LAN online option for tracing baggage says "INVENTORY RECEIVED/TRACING CONTINUES. PLEASE CHECK BACK LATER." But how much longer will this tracing continue?
Flying from Lima to Miami and seating on seat # 26H in a flight close to 5 hours in duration, I discovered the following issues. The TV was inaccessible, meaning it simply did not work. No pictures, no games, no nothing for 5 hours. That not only was frustrating but I felt that you are losing quality control in your aircraft, and this issue must be happening to many other passengers as in fact it happened to my entire row H. But it not only happened in my way back to the USA. It also happened in another LAN flight going from Miami to Lima on December 19th, Flight 2515 in seat 18H where the TV screen didn't even light, meaning it was totally disconnected.
Your lavatory did not drain the water correctly. This was noticed by me way prior to flying while passengers were being seated and I used the lavatory to wash my hands. I could open the Faucet however the water did not pass through the drainage. The pocket in front of my seat was filled with small bubblegum papers and residuals of napkins. What all these issues noticed by me, says about LAN, is that you are more interested in cashing and flying, than the passengers good experience and comfort, and of course, the lack of maintenance and cleanliness of your aircraft fleet, since I see there is a lack of maintenance.
God forbid this same lack of maintenance is not upon brakes, safety equipment, food conditions, bacteria, etc. When I called the attendant, she said she was going to reset the equipment. When I saw nothing getting better I called the supervisor a lady, who said that the system was broken. Easy to say. Hard to digest in the long trip. I'm a frequent flyer with # ** and I travel the most I can with LAN in the routes you have, however, unless this matter is resolved and reviewed, taking the time to not only to fly, but to maintain your fleet, I believe I will need to see other options available. I look forward to hearing from you soon.
Background: I am a loyal, frequent flyer of TAM Airlines (in the "Red Category"). ConsumerAffairs is our only means of assuring that "issues" are brought to the attention of those in charge. Persistence is required to overcome the FEW yet annoying, ignorant, untrained personnel who are as disinterested in TAM and TAM's stellar reputation as they are in the client and the Law of the Land. Three back-to-back incidents occurred during my check-in and departure from the Miami International Airport, December 10, 2015, on flight JJ8091 that TAM management should be made aware of. General ** and I arrived about 4 1/2 hours prior to our flight. We had our bags wrapped. Then we proceeded to the check-in area.
#1. A female who seemed to be a "greeter" attempted to block our access to the preferential line for TAM "Red Category" customers. I showed her my Red Fidelidade card. She did not even know what Fidelidade is. She was quite rude to the General; she told him we could not "sneak" into the preferential line if we had tourist class seats (Almost laughable as there was no one in front of us!). Not to be stopped by her, I simply waved my red card in the air and asked (loudly), "Isn't this the line for Fidelidade Red Category?" It was, of course. And the agents waved us forward.
#2. We went through the check-in. The agent was a very nice, efficient, well-spoken lady. I liked her. But then, the damnedest thing happened. The agent commented that I had a wheelchair reserved. I said yes. She then said, "I had requested 'special attention'". I explained, "I requested a wheelchair - AND - I made it clear that I cannot go downstairs. I was told to always make that clear when going to Sao Paolo since TAM flights sometimes deplane out on the runway with those steep movable staircases."
She then said she "was cancelling the special attention request". She next asked me for a Doctor's Note. I told her that I gave my Doctor's note and TAM'S own form (filled out by my doctor) to TAM in April of this year. At the Asuncion airport, they told me they were sending that form to TAM headquarters to keep on file. Next thing, she told me she was going to cancel my wheelchair!! I had to tell her very sternly that would be against U.S. Law under the provisions of the ACAA (Air Carrier Access Act).
She called over her supervisor. I was quite careful to ask them to SPEAK IN SPANISH so that General ** could understand the conversation, and of course, be a witness to this conversation. The supervisor reiterated the claim that it is TAM's policy to require everyone who requests a wheelchair to present a Doctor's note PRIOR to each flight. FACT: THIS IS NOT A PUBLISHED TAM POLICY. Rather, this seems to be a gross misperception or abusive, bullying.
The airline does NOT have the right to request a Doctor's note/medical certificate for a wheelchair. An airline cannot request a medical certificate unless the person: is on a stretcher or in an incubator; needs medical oxygen during flight; or has a medical condition which causes the airline to have reasonable doubt that the person can complete the flight safely, without requiring extraordinary medical assistance. "For passengers who require mobility assistance with wheelchairs, TAM provides a special service to ensure all necessary aid. You can request it from our Sales, Fidelidade and Service Center at least 24 hours prior to departure." Air Carrier Access Act.
#3. Boarding. I handed the boarding gate person both my Boarding Passes, my U.S. Passport and my Paraguayan Cedula. He began to flip through the pages of my US Passport looking for a VISA to enter Paraguay. I said, "You won't find a VISA, I have a Cedula, I am a resident of Paraguay." He tells me that he will NOT allow me to board; that an American cannot have a Paraguayan Cedula. That it's "illegal" - complete nonsense. I was wheeled over to the TAM counter.
I caught the eye of a male supervisor by waving my cane, passport and cedula in the air while I said "help!" (A tall, handsome fellow). The supervisor listened to me and exclaimed, "That's ridiculous, who told you that!" Thank goodness for him. He had me turned around and wheeled right back to the head of the boarding line. He said something to the young kid at the boarding gate that I didn't quite catch; either "you don't do that" or "why did you do that".
As we all know, TAM requires passengers to accumulate 50,000 base points on international flights to remain in the Red Category. To that end, I have already purchased three round trip tickets for 2016; with another 2 to 3 round trips in the planning stages. Frankly, these three back-to-back incidents make me wonder and worry about my upcoming trips.
Lan airline cancel the flight and sent me and my family to a hotel Lima, Peru to wait for a new flight. And in the taxi the airline gave us to go to the hotel, we got bitten. Also they stole a camcorder. They hit me. My family ended to a doctor. We put the claim to Lan airline the first day of December. They were not even contact us and have not even done anything to resolve this attack.
On a flight from Iguazu to Rio de Janeiro my suitcase was broken into and the same thing happened to my friend on the same flight. The lock was cut open but it was still there. Nothing was taken as I am aware of and I usually carry anything of value in my carry-on bag but it is not nice anyway. I didn't realize this until I arrived to our hotel and I cannot find anywhere to report it. Reading about other people's experiences with this company I don't even want to try!
They lost 3 luggages and they didn't care. They took my phone and never called me. I am still waiting and not even a courtesy call. I learn from my friends that are frequents travelers that this became very normal for Lan Chile to lose luggages and not to take urgent actions. One of my friend received one week after. I travelled for years with Lan and used to be good, but now it is exactly as their partner American Airlines. Last year I also have a problem. They cancelled the morning departing because they didn't have enough passenger and I had to wait another 6 hours (Took me almost 2 days from Canada to Cordoba, Argentina). Also their seat are wore out. I had to put 2 pillow on my butt because was painful to be sitting many hours on a piece of wood. Of course, this is the last time I travel with this ** airline, year after year is turning to be more garbage.
I booked a multi-city flight on TAM Airlines for July and August of this summer from Miami to Salvador da Bahia, then to Rio and finally back to Miami. I fell ill while in Salvador and missed my flight from Salvador to Rio. I called the booking agency to let them know I was unable to travel and I thought everything was resolved. I waited until I recuperated and bought another one way to Rio, not realizing or receiving notification that TAM cancelled my return flight home from Rio to Miami. When I got to the airport on August 26th to check-in, the airline personnel informed me my reservation had been cancelled and that I'd have to buy a new ticket. When I asked how much for a one-way ticket back to Miami they wanted to charge me 7,000 reals (equivalent to $2,500 usd on that day). That was 4 times what I spent on my original multi-city flight!
They wouldn't and didn't help me recuperate my original reservation and I missed the flight, despite arriving in GIG airport 3 hours before my scheduled flight. I wound up sleeping in the airport until I was able to find a reasonably priced one-way ticket home. I told them I didn't mind paying a fine as a result of the missed flight in Salvador, but they said no, my original reserved ticket back to the US no longer exists and I'd have to buy a new flight. I wound up buying a new flight, but with another company, GOL.
When the ticket agents exhausted their VERY limited recourses, I called the customer service hotline, which was even less helpful. Every time I called I selected English in the automated menu, but they kept redirecting me to Spanish speaking representatives in Colombia, every time! Luckily, I speak enough Portuguese that I was able to just go ahead and converse with a Brazilian representative, but I got nowhere. TAM refused to help me with my original flight, so I'm refusing to fly with them again. They boast about being the largest airline in Brazil, then in the same breath tell their customers there's nothing they can do to help them. TAM is a shameful corporation and has lost at least one client...
Do not give LAN your money – if you want a refund on refundable tickets (or even a credit) you will never see your money again. We purchased refundable tickets (paying more for the option to cancel) but when we called to cancel, we were told by two different LAN customer service agents that they would not refund our money (except the taxes) because of "regulations." This despite the fact that I have a confirmation email from LAN with the terms and conditions of the tickets, showing that they are refundable.
I then drove to the physical office listed on the LAN website in Los Angeles, only to be told by LAN check-in counter agent at LAX that the office is permanently closed. This agent was kind enough to look up our tickets in his system and print out a receipt showing that the tickets are refundable. I then called customer service again and the agent told me the tickets were fully refundable and that he was processing the refund. He then told me that the refunds department would be in touch. However, I never heard from the refund department, and then received a credit on my credit card for the taxes only (a discrepancy of $4300).
I contacted the complaints department and filed a claim for the refund via email (the ONLY option). After two weeks I received a reply (via email): "We apologize for not having answered your inquiry in due time; we are working on assisting customers proficiently. If you do not receive a prompt reply next time, we invite you to call us at any of our Contact centers. Our representatives will be willing to help you in any matter." No refund. No information about my refund. No information about my claim. Appalling that a multinational company can take your money and then just decide not to give it back, ignoring the terms of the ticket purchase.
I purchased 2 flight tickets to Ecuador for the amount of $1,107.46 which I pay with my credit card. The next day I have to cancel those tickets but to my surprise they told me that I will get my credit in 15 working days. I don't understand why it will take that long and besides the bank will charge me interest on that amount for those 15 days. I'm retired and I can't be losing money that way. I believe the authorities should do something about this company's policies.
Flight cancelled in march. Lan agreed to compensate me, but nearly 5 months on still no compensation. Received just lots of broken promises. Now seeking legal advice to claim for more damages. Very poor customer service. Even when I did eventually get a flight it was terrible delayed. Poor food. I can't believe they claim to be south America's number one airline. Utter disgrace.
Received an email stating I had purchased airfare through them. I did not. I sent a request to investigate. I received an email asking for my credit card information. The person's name on the receipt was Ricardo **. Per the customer service rep. I was listed third as a traveler. I asked if I was listed as the purchaser and the customer service rep said he could not tell me that. He did say that the call was monitored and that he could not look that up without the additional requested information (credit card info). I told him that I am uncomfortable giving my credit card information to find out if I was the purchaser. I am displeased that Lan.com would not answer a yes or no question given that I am victim here. They seem to be protecting or hiding something. Truly awful to know Lan.com practices this type of business.
I have flown with TAM several times to and from Brazil. I have always had a very positive experience. Unlike US-based companies, TAM seems to me to value customers. Things I like: free checked bags for international flights, helpful staff, they give you little sweets and a toothbrush, food is actually pretty good, take good care of you with snacks and beverages. I have never had to change a ticket so I cannot speak to that experience.
I received my suitcase damaged on flight from Lima to L.A on 23rd June 2015. As soon as I noticed one of the rollers was bumped into something and pushed inside. Also there was a hole underneath of my suitcase so that it did not even stand itself anymore. At the LAX airport I called one of LAN staff nearby and he told me that most likely USD 30 to be paid which is not even enough to fix a roller. Then he said to wait at the departure counter.
I waited for 20 min and he did not appear so I tried to find LAN staff again to ask for the compensation. 20 min again to wait and he came and told me USD 30 is the maximum. I asked him to give me the detail of the cost if he thought that would be enough for me to fix the damage. He said he did not know. Then I asked USD 30 does anything for my suitcase to be able to be used again? He said yes. I asked how much to replace a roller. He said he did not know. He returned to the office and came back to me and said my option was either to receive USD 30 or ring a call center to negotiate. Every time I asked a question he went to the office back and forth. I thought it would have not been wise for me to leave without getting any evidence of the damage after seeing this kind of attitude of LAN staff.
His explanation did not make any sense and he even said this damage might not be caused by LAN. Also he said there was no my sign on back of suitcase tag, which made me confused so I asked what he meant then he could not explain well. Then I felt that he just wanted to make it up to defend himself. Then I asked to make a certificate with photo of the damage with a manager's sign. He went back to the office and came back with a manager. It has been 2 hours this time since I have started talking to LAN staff. The manager did not show any sympathy but straightway asked me to use my own insurance. I said No. Then he said USD 100 to be paid so I accepted it. Then he gave me the document and damaged USD notes which was old and taped every single notes (USD 20 notes x 5).
I certainly did not see their heart from the beginning to the end. It was awful and the worst airline service I have ever experienced. I recommend to anyone using LAN airline to make sure the compensation before leaving your stuff to them.
I am a travel agent and simply helping to get correct flights for my clients, I had to switch representative at least 5 times. Surprise to me, they were all in the same call center with the same attitude. They were unprofessional, sassy and always had a smart remark. They would never let me finish my sentence, rudely interrupting me with their "know it all" attitude. They were always putting me on hold every time I ask for a request and it's always more than 8 min, they don't ask me that they are putting me on hold. They say "for this new request you have to hold for 3 minutes" then I am suddenly put on hold for more than 8 minutes. I don't understand why they are act very unprofessional, I will never book this airline for any of my clients and I do not suggest anyone book with this airline until they re-coach all their representatives. It's a bunch of run-around and attitude I had to deal with every time I called, it is very ridiculous.
Flying from santiago de chile to osorno, I was notified right before boarding that I needed to let my carry on go with the rest of the luggage because it exceeded 8 kilos, according to visual inspection of the personnel in the counter. After picking it up at my final destination I realized that I had money and electronic devices missing. Obviously this devices nowadays have become like a personal office, where we have store both personal and work's valuable information. They said that they can not give me money back, but they would consider some kind of compensation for the items. Which after a while they claimed that it was my fault.
TAM Airlines Company Profile
- Company Name:
- TAM Airlines
- Website:
- https://www.latam.com/en_us/


text:
Our partners enable us to connect the needs of the schools with the intellectual and financial resources of the community. Mentoring and tutoring, volunteering, internships, financial contributions and in-kind donations are just a few ways that partners significantly impact student achievement.
In addition to developing business partnerships, Atlanta Public Schools values the active engagement of school neighborhoods and communities. Part of the district's community outreach efforts include providing opportunities for families and the community to offer valuable input into the overall learning experiences of our students. Atlanta Public Schools welcome an invitation to attend your upcoming community meetings to share pertinent information on district goals and initiatives and news about your neighborhood schools.

subset: commoncrawl


text:
On the Tiles
A guy tried to squeeze past the throng of people who crowded the dance floor, and as he craned ahead to look for a friend, he slipped on a puddle of spilt drink. Alarmed, he grabbed on heavily to a girl nearby for support, who gave a most terrified look as the front of her dress was nearly pulled right down. There was a ripple of loud laughter and five minutes later I was still in silent hysterics. It was so funny! How could no one be finding this still hilarious?
"Did you see the look on her face!?" I doubled over and wheezed continuously in my own world of happiness and took another swig at my drink that was decidedly low. I needed another.
"I seriously hate Gabriella. Why does she have to go ordering me around. She's just so irritating! Argh!" My rather enthusiastic gesture slopped a good amount of drink onto my turquoise dress.
"Ohh!" I moaned and swiped at the damp patch. "That's gonna stain. But anyway, yeah, she's just so irritating!"
"Yeah, you said that already."
"I did? Oh." I looked down into a drained plastic cup. I wanted another drink. I uncrossed my bambi-like legs and made to get up. The room spun a little but I was fine.
"Jen, you probably shouldn't have any more."
"Oh I'll be fine, I promise. I don't feel light-headed at all," I called back.
Slipping into a gap between the clump of bare shoulders, I leaned into the bar on tip-toe, shouting my order over the din that pressed on my chest and the pain that pulsed in my arches. My gaze lingered on the bartender's eyes as he placed a brimming drink on the side and smiled at me; I felt a jolt of pleasure and continued to stare even though normally I'd glance away. He had such nice eyes. I found myself randomly wondering if the mystery guy's eyes were like that. Blue or green. Or brown even. Blue I decided.
The night went on, the music making bodies throb in unison and sweat mingle from all the heated jostling. My head quickly became heavy and as though doused in engine oil, my neck rolled heavily from side to side and a dizziness spiralled downwards through my entire body. I slumped down on the couch next to Kate and the others, the throbbing in my feet easing a little. As I flopped forwards to loosen the strap of my shoe a little, I noticed the staring gaze of yet another guy. Normally I relished any attention I got, and even though I was rarely confident enough to make a move on it, I still felt pleased at the thought that I was attracting the interest of quite a few guys. Yet tonight I couldn't shake the idea that no one here interested me; like I was reserved for someone else, someone I didn't know yet. Even that fit guy who Kate convinced me kept on looking over, seemed to turn me off. He was probably older than me though. Like most of the guys here.
It was easier to push that thought aside since I had more pressing things on my mind. Literally. My eyes were so...heavy. I could do nothing except give in to their forceful closure. The blissful darkness and feeling of sleep that followed instantly swallowed me, shutting out those glaring flashes of synthetic cyans, neon strobe pulses and swishing bleached blondes. The sharp shrieks and thumpings melted away into muffled laughter mixed into a peaceful babble, like a small bubbling stream trickling over rocks, seeping away into the crevices. It felt like I was underwater where everything was quiet and no one could awaken me.
"Jen's falling asleep again!"
Let them talk - they were miles away. This sleep was heavenly yet this seat was so uncomfortable; I had to lie down. I curled up across the couch and let the sleep consume me.
"Lay her down here. Yeah, that's fine. Whoops." Peals of laughter reached my ears as I felt air rush to my feet and heard two thuds follow.
"Haha, don't worry about them." The coldness of the sheets was delightfully crisp. They were folded in over me.
"It's alright, I can look after her now. Thanks for helping bring her up." Kate chuckled. "I'll be down in a minute." The rumble of low voices and laughter left the room and then echoed around the stairwell and finally faded to silence as the door clicked shut.
What were they doing? Why was I back in my room!? I didn't want to be home, I wanted to be back at the club. I was fine.
"No, Jen, you're staying here." My futile attempts to rise were halted by a whoosh of dizziness. I peered into the dimness and found Kate's concerned face staring back into mine.
"I told you you shouldn't have had any more! Look, your phone's here on the side and there's a bowl here too. If you need me or anything, just call. I'm going home soon myself, anyway."
"Oh I'm sorry you had to bring me back home! I'm so pathetic!"
"No, you just drank too much Jen. I did try and tell you!" She gave me that disapproving look. There was a tense pause. "Well, you get some sleep now, okay?"
I mumbled my thanks humbly and curled up as she rose to leave, the bed creaking a little. The door closed and I was in inky darkness, alone again. As I let my eyelids drop, the spinning relentlessly surged. It whirled, making my head hammer and I felt like I was falling, falling into an endless pit. Finally, after a while it eased and I drifted off into a dead, dreamless sleep.
The heat from the pounding shower was almost orgasmic as the jets of water beat down onto my aching back. I stood there, motionless, allowing last night's sweat and grime to wash away as I watched the water drip from the tips of my soaking tangled hair. The droplets fell to the floor of the shower, joining the rest of the bubbly flow that swirled towards the plughole. I wondered where they would end up and wished I could follow their turbulent journey down the drain, through the pipes, into a river and out to sea where I could just float.
These last free days had gone pleasurably slowly. It made sense though - I'd been forced to take a long weekend to fill up my extra days of holiday that I'd neglected to use up this year. I decided it was nice after all, having some time off to relax; to take stock of things. What was today? Sunday. One more day until I went back to work. I wasn't bothered though - I was still keen to get back. My friends didn't understand why I loved my job so much. I was just lucky I suppose.
As I rinsed off the conditioner, I smiled just thinking back to last night. But then after a while, my smile slowly faded as the events started to seep back with fresh humiliation in the cruel light of day and return of a clear mind. I felt a wave of guilt thinking about how Kate had had to take care of me. Again. Then another crash hit me as I cringily remembered my stupid resistance and violent lashings out to being put in the car and taken home. I needed to stop fooling myself into thinking I could hold my drink and that I could still go out and pretend and party like I was a teenager. I was 27. What was I doing?! I sighed angrily, turning off the shower with a violent twist, and stood there dripping and shivering for a good ten minutes as if punishing myself would somehow make me younger.


text:
What are you working on right now?
I play the arpa llanera, a traditional harp from the border region of, Columbia, my country, and Venezuela and play folk music from there. I play at London tube stations like Leicester Square and Green Park, but my favourite pitch is South Kensington in the tunnel - the acoustics are very good and there are lots of tourists and children going to the V&A and Science Museum in summer. It's great when they stop and dance to my music. It's so hot down there at the moment, especially big stations like Bank and Oxford Circus, but I think my job is to provide a bit of relief for the passengers. In summer, I'm really busy as I also play at shows, festivals and at private parties.
Where would you rather be?
Zurich in Switzerland.
What's so special about it?
I love the mix of cultures there, you don't know if people are going to speak German, French or Italian to you and it's also so close to Italy and Austria. You really feel like you're in the centre of Europe. And in Switzerland you're always surrounded by mountains, which reminds me of Columbia.
What would you do there?
One thing I miss from my country is being able to swim in the rivers, and in Switzerland I loved swimming in the beautiful Lake Zurich. I also went to Lichtenstein and bought a cuckoo clock which I sent home to Columbia.
Who would you take with you?
My parents. They've never been out of Columbia and it's my dream to take them on a tour of Europe next year.
What's the one place you'd like to see before you die?
Iceland in the summer when the sun doesn't set and it's light all night. Also Sweden - I've heard a lot of good comments about the girls there to be honest.


text:
Chapter 1Mature
All he wants is a simple life. But when you've been created through complicated processes, can it be that easy?
He's crouched down over the crystal lake when he hears it. At first, he dismisses it as the young pair of rabbits he'd passed on his way there. After all, they are rather rambunctious and energetic. It's a nice night, though, so he can't blame them. The moon shining above gives the lake a celestial appearance, and the stars are glimmering with an unrestrained elegance. It's so beautiful he has to admire it for a moment, before breaking the surface with his tongue. Then…then a twig snaps, a leaf crunches, and the next thing he knows, there's a searing pain bracing the back of his head and a sting in his lower back. An enraged, defiant roar is torn from his lips, then cut short by his legs giving out under the weight of his body. Instinct is screaming at him to run, to get up and hide, to face this unseen tormentor—he turns, canines bared in a furious snarl. Another sting forces him to the ground, sending him sprawling down the hill next to the lake, his suddenly strength-sapped arms splashing in the water, dousing him all over. Wildly, he strives to lift his head, straining against the darkness edging from the corner of his vision.
"We got him!"
The voice cuts through the numbing darkness now rapidly overcoming his sight, and it's the last thing he hears after a sharp blow to the back of the head.
"What are we going to do with him…?"
"They want us to take a blood sample and dispose of the body."
"We'd better hurry, then. This can get ugly fast."
He tries to open his eyes, but they fervently refuse to obey his command. Craning his ears around to get a better grasp on the words being spoken around him, he drags in a shallow, shaky breath. His heart has slowed, lungs inflating and deflating barely enough to sustain his consciousness. His muscles are rigid, but they won't move, not an inch. He struggles to stay awake—the darkness is still on him, draining what little will and strength he has left for awareness. What did they do to him? He feels so…is this what dying feels like?
"It's already pretty much dead. Ain't got a thing to fear from it. Let's get the blood and get this thing burned."
"If there's any blood left when we return…it's bled all over the floor!"
"We can just use a jar, then."
There are footsteps fading, and, if he could, he would sigh with relief. They plan to kill him? What has he done? As far as he knows…all he's done so far is exist and guard the wild forest he's lived in. The numbers were hazy, but he is certain he's been alive now for 142,542 days. Or was that 421,254 days? His head really needs to stop spinning…
Heh…trying to…remember how long I've lived while…I'm about to be killed…and all thanks to having my guard down…
A part of him wants to curse the lake and its unbidden splendor for distracting him at that moment, but he knows he can't. Nature is what he loves above all else. He wanted to defend it, and he did in those…days he lived happily. Instinct finally stirs from a dreary slumber.
Stretch. Work your muscles. You have to be ready. If you die, at least you die fighting for your existence.
He does so, painfully easing the tightness of his legs and rear out, feeling the cords stiffen, then relax. He flexes every muscle in his body, going through each one slowly, thoroughly. The pain serves to clear his mind, and he can breathe slightly better now. He feels…more conscious. Now he takes in the cuffs, and the muzzle mask they've locked around his snout. They took precautions, it seems...he'll just have to find a way to break these bindings. This is when his nose offers its senses to him again. The first breath has him gagging on the leather (A disgusting, awful stench! Never has the scent of a deer repulsed him so!) and antiseptic smell smothering the room, the table he's lying on, the bottles around him, the chains grasping his legs. His lungs are then too weak to resist, and the scent burns his nostrils and the back of his throat. Tears form under his eyelids, one dangling to dark, curved eyelashes. He has never scented this sort of thing before—it's so crisp and smells like death and—and…
The footsteps are coming back now. He braces himself, tensing until he almost rises off the table as far as he can from the anticipation. He opens his eyes to a slit, then shuts them quickly, hissing at the pain. The bright lights…he'll have to fight a bit blind first…but as long as he can get some hits in, he'll be fine. Hell, if he can kill one of them, just one…
Thump! Crash!
He turns toward the noise, growling audibly, a warning. They're so loud and obnoxious, this will be easy. That's what he tells himself when he hears the increase in heartrate from the human--wait...one human? If he's right, the far left corner is the one with the door, since that's the direction the earlier footsteps faded in...the heartbeat he's hearing is coming from the right, a bit behind the table he's on. Regardlesss, he continues growling, albeit softly.
"Oh...oh, you poor thing...what have they done to you?" Comes a hushed, tiny whisper.
He cocks his ears, surprised. He's never heard this tone in a human's voice before. Although he's far from stupid--he knows this being can be deceitful--his growling subsides to an uncomfortable rumbling deep in his chest.
There's silence for a moment, but he knows the person is still there, a female, if the voice pitch and estimated size of the heart are any indications to go by. Then, as if she were a phantom, the warmth of her body is near him, and the growling rises in intensity slightly. He's vulnerable, but not defenseless...most certainly not defenseless.
"Shh...shh, it's okay. I'm going to free you," She croons, gently, a confident hand combing through his fur. "Stay still...this'll only take a minute."
True to her word, after some tinkling noises, the chains give a muted rattle, and fall from his front and hind legs. The weight leaving his body causes him to collapse, still weak from the injuries and strange darts they hit him with. Despite the gratitude, he keeps himself from showering her with affection. This human could decide to change her ways...it usually happened when they realized the sheer size of his body.
"You're welcome," She answers the lazy wagging of his tail. "One more, then you'll be free of all these stupid restraints."
There's a click, click, click, pop! and the muzzle is pulled off his face. He shoots to his paws, bristling as he stretches completely, opening azure eyes to take in the reaction of the female human through the glare of the lights. If she screams...but, to his surprise, she does the exact opposite instead.
She sighs, hands clasped to her mouth. "Oh my...you are so beautiful," She circles him as he licks at the wounds on his right shoulder and the underside of his stomach. The rear wounds will just have to heal on their own, since he can't reach them... "What is your breed, I wonder?" She continues, humming to herself. He straightens again, silently snarling, baring his teeth at the door. A gasp cuts her short, and suddenly she makes herself tiny, hiding underneath the table he's on.
He hears it, too. The footsteps.


text:
GARY CAHILL insists John Terry was right to lay into the Chelsea slackers who
cost Roberto Di Matteo his job.
And the England defender warns there can be no more cock-ups if the club are
to save their season from total disaster.
Skipper Terry told his under-performing team-mates that recent results were
simply unacceptable and told them to take responsibility for the club's
Cahill said: "It's right that the players are upset because we don't expect to
lose games like we have been lately.
"We've had team meetings when things have needed to be said and rollickings
have been delivered between the whole group.
"What was said stays within the club. But, as long as it's taken in the right
way, it's a positive thing. We expect to win the majority of our games at
Chelsea and that's not been happening lately.
"Everyone has been involved in that so now we all have to dig in as a group.
That is the only way we can go forward."
Meanwhile, ex-boss Avram Grant has ruled out returning to Chelsea to either
replace or work alongside interim manager Rafa Benitez. The Israeli said: "I
heard a rumour, but I think this isn't what's important."
Video: Benitez taking positives from meaningless win


text:
Free Perfect Dark E3 Theme
Written Wednesday, June 03, 2009 By Alan PettitView author's profile
In celebration of the recent announcement that the original N64 Perfect Dark will be hitting the XBLA this winter, Microsoft is offering a free theme. Queue it up online here or be sure to look for it on the dashboard when you're next on your 360!
"The spirit of the original Perfect Dark returns in this atmospheric Premium Theme. Make your Xbox 360 a window into the future as Field Operative Joanna Dark, fresh from her exploits in Perfect Dark Zero, prowls the urban jungle of 2023 Chicago in search of leads to incriminate her arch-foes at dataDyne. And this is just the beginning of the latest conspiracy..."
For Xbox Live Gold members only.


text:
Aset paused before descending into the rolling beat and dangerous play of the real underworld, "What's your name?" she asked the bouncer.
He looked at her while she studied him, he was tall with broad shoulders and heavily muscles, he had rich blond hair and reminded her of the Vikings that had roamed the earth at one point, she hadn't paid much attention to them when they'd been around and they'd ignored her and her brother so it suited her fine.
Eventually he answered, "Rex."
Aset smiled, "I like you, Rex, you're not scared of me."
Rex laughed again, "Ahh, there you're wrong Lady, I'm just not stupid enough to show it," he said with a charming smile.
Aset shrugged, "I still like you, all the same, it's been a long time since someone's found me funny," she added absently before turning and following Von.
Aset paused on the last step into the basement floor, she closed her eyes and took a deep breath. Analysing as well as enjoying the smoke, the drugs, the drink, the sex and the sweat as bodies writhed on the dance floor to the heavy beat and rolling base that pummelled its way through the massive speakers that hung from the ceiling. A DJ controlled the music from within a cage, and opening her eyes and glancing at him Aset guessed that that was more for his own safety than anyone else's. To her right was the bar, lit up from within the chest high counter and from behind the shelves upon shelves of bottles and glasses. People sat at the bar or at the tables further into the basement, tables which also turned into booths the further away from the dance floor you got.
Grinning, Aset saw two Fairies go the full mile with at least three others watching and helping. She let her eyes drift close as she raised her nose and drank in the elation and ecstasy that was rolling from their bodies. Having had her fill she returned her attention to the room again.
A raised dais sat off to her left, half hidden behind layer upon layer of plush fabric that had been draped to hide and conceal only what it needed to. There was power radiating from within it or perhaps behind it and it sparked Aset's curiosity, her fingers brushing against her gun she set off through the crowds. Crowds which senses her approach and were otherworldly enough not to need to see her eyes to figure out what she was. Hisses of anger and displeasure followed her as people parted from her path, with such intense emotion running Aset smiled broadly. This was yet again one of those situations where she couldn't be sure if she'd walk away and it pleased her, made her feel alive. The people around her shrank back even further as her fangs dropped within her mouth and became visible over her bottom lip, they were curved unlike a Vampire's and slightly thicker but just as deadly when she wanted them to be.
She was vaguely aware of Von following her, calming the more violent of patrons as he went but following her all the same. She smirked as she wondered for whose safety that was actually for. Hers or JJ's other customers?
When she got to the first wall of curtains she flicked them aside with power rather than touching them and managed to silence most of the growls that came from behind. Glancing back over her shoulder she grinned evilly at those closest before stepping up and disappearing within the folds of fabric. Almost immediately the nose level lowered but that ringing note of power remained.
A thin catwalk preceded her, leading up to a raised platform that held a chair that could only be called a throne. To either side of the catwalk the floor was lowered and filled to the brim with cushions, cushions that held Vampires, Shades, Fairies and Weres of differing races and power levels. Most were sating bloodlust or other lusts and the scent of that in the air made Aset shiver agreeably.
She glanced around, she was still hidden within the shadows and no one had noticed her yet, feeling oddly jealous. She remembered a time when she'd been as carefree and as open in scratching that inevitable itch. Humans, Demons, Weres, Vampires, Shades when she could find one willing, even Fairies – the race hadn't mattered, they sated each other and then went their different ways. No strings, no attachments, no hearts lost or broken. One of the things she liked most about beings that weren't human was the fact that they were completely open with their sexuality; boys, girls, it didn't matter – you could have fun with both.
Aset felt the familiar pang of heartache that always followed when she went down this route and she clenched her eyes shut, refusing to picture his face or whisper his name. No one was supposed to steal her heart but he'd done a runner with hers and left it staked in fire when he was done with it. Her power escaped her and thrashed out like a beast against its cage with a sudden force that sent electricity through the dais and told everyone of her presence. Sighing Aset walked into the candle light, light that flooded from glass orbs hanging from the covered roof, and strode out along the catwalk; she'd never been able to resist a throne, after all she technically was one.
She felt the room hold its breath and she instantly knew she'd be doing something to irrevocably piss someone off if she went through with this. But she didn't care; she was Isis, the Throne of Iah, God of the Moon, and she be damned if she wasn't allowed to sit in a chair just because it belonged to someone else. When it came down to it they all, technically, belong to her anyway.
A Shade sitting close to the catwalk near the throne hissed violently and flinched away from her as she passed. Aset paused and glanced down at him, her lip curling; he was aligned with one of the branches of Shades that hated her and her brother, although it was a hatred inspired by fear.
"Who let her in? Simmons said we'd be safe in here, away from her kind," the Shade spat at Von who was lingering at the entrance to the dais.
Aset rolled her eyes and settled upon the masterfully carved throne before answering the Shade, "Relax, I'm not here to kill anyone, unless they give me reason too, you're perfectly safe," she muttered sourly, as if she wished she hadn't just given herself those rules.
"You're a Demon, a Goddess at that," the Shade snarled, "No one's safe when your kind is around," he said disgustedly and untangled himself from a naked Were girl before he flitted to the catwalk and stalked from the dais.
Shades were odd like that, they were more magic than anything else and had an affinity for nature and the elements unlike anything Aset had ever seen before, and she'd been around for a long time. She watched him go and understood his and his kinds' fear, beings like her and her brother were the beings nature and the elements answered to. A Demon was one thing, almost as powerful as a Fallen – the race that had descended from the now extinct Angels – and a God or Goddess quite another but of a similar power level to Demons. Aset and her twin were half breed, sharing both Demon and Godlike lineage and qualities that put them at the very top of every food chain that ever existed. Fallen were a miniscule step behind but Aset had never met one to put the metaphysical theory to the test.
Aset's eyes flashed in the flickering light and she rested an elbow on an arm of the throne before placing her chin on the upturned hand. It was always the same, always feared and hated wherever she went nowadays and without Iah, she was completely alone in suffering from it. She became unnaturally still, even for those in the room who could mimic something similar Aset took things to a whole other level when it came to sitting still, as she waited and slowly the underworld beings around her slowly relaxed and returned to their business.
It took a long time but eventually, the power source she'd sensed upon entering the basement came to her. She felt him enter the dais from behind the set of curtains behind her and she also felt him paused when her saw her legs crossed as she sat on his throne.
"You're sitting in my throne," he pointed out, his voice a deep baritone that sent unwilling shivers down Aset's spine and drew an all but silent gasp from her lips before she could scold herself and take control.
She didn't dignify his observation with a reply and waited for him to pace into her view. Once he had, the sight of him stole her breath away although this time she was able to conceal it and meet his own angry glare with a murderous one of her own.
He was tall, well over six foot, and powerfully built, muscles rippled with the slightest movement and Aset found it hard not to be distracted by it. He was bare chested, showing off a set of abs that most men, and women, would kill for and shoulders so wide it set her heart racing. He wore black leather trousers that rode low on his hips and Aset found her eyes trailing along the thin line of hair that ran from his navel to disappear into those trousers as she eyed him up and down. He was barefooted, she noted, and had slightly tanned skin, a shade or so lighter than her own. His face was perfect, even sculpted into a look of pure anger he was perfect, straight lines and chiselled features were framed by a mane of wild black hair that stopped short just before his shoulders. Aset suddenly had the ludicrous thought of running her hands through it to see if it felt as silky as it looked.
But what made a knowing, anticipating smile pull at her lips until she allowed it to show was the expanse of feathers, muscle and bone that stretched out from his shoulder blades and just below. He had the most gorgeous set of wings Aset had ever seen, all fourteen feet of them shivered and flexed in his anger, the light bouncing off their glossy texture and shining out deep navys and royal purples.
Fallen. She'd finally met a Fallen. Interesting, she hadn't known that about Rousen.
"Technically, all thrones are mine," she said softly before she met his gaze and lost herself in the swirling ebony pits of her eyes.
Rousen held her gaze for a moment, struggling not to fall into the trap of her silver eyes and finding himself slipping all the same. She was truly exquisite, the air around her screaming danger, predator and sex at the top of its lungs much like it did around him.
"Von," he snarled, forcing himself to look over his shoulder at the Vampire lurking at the entrance to the dais, "Who is this bitch?"
The Demon Goddess surprised him by laughing quietly but he didn't look back at her, not for the moment. Von shifted nervously, "Drake knows her, called her a few things; JJ called her Isis but Drake used Aset more than the Greek name. She's after you, mate," he added apologetically and then tactfully slipped from the dais and out of the firing zone.
Rousen turned back to the woman in his chair, she didn't look more than twenty but if JJ was calling her Isis and Drake naming her by the Egyptian form Aset he knew she was ancient, even older than he, "Goddess of the Sun, the Moon's Throne – I assure you Isis, while all other thrones may indeed technically belong to you, that one does not. Move."
Aset rolled her eyes and jumped up so that she now sat crouched in the throne, "I'd ask you for the magic word but you probably know too many for your own good," she replied, inwardly surprised that he hadn't needed telling just exactly what her names meant her to be.
Rousen glared stormily at her, the air fizzing around him with the weight of his annoyance. Aset raised an eyebrow with the air of an attitude that matched one she'd hold as if she was scolding a two year old having a tantrum. The resulting effect made her grin evilly.
The Fallen strode over to the throne, placing his hands high up on the arm rests and forcing her back into the wood as he leaned over her. The scent of him, the danger that rolled of his skin like liquid ice and the overpowering sexual prowess that he carried around him like a cloak was intoxicating and Aset took a moment to simply inhale him, even while actual sparks filled the air where their powers touched and repelled, "Move. Now," he ordered but he stopped short of actually manhandling her. He was also intoxicated by her scent, he'd never been this close to a Demon Goddess, never actually met one before but he knew her by reputation and had spoken to her brother once or twice.
Aset looked confidently into his ebony eyes and grinned, showing fang that gave him a hard on just by thinking of what they could do to him, "Bite. Me," she breathed slowly.
Rousen inhaled sharply at the effect those words had on both his imagination and his body, he lent closer, his own fangs dropping and showing. Excitement raced through her eyes as he came so close their lips almost touched and then,
"Back off, Rousen, you do not, under any circumstances, want to take her up on that," Drake yelled from the entrance to the dais.
Aset rolled her eyes and looked almost sullen, Rousen raised an eyebrow at her but stayed where he was, his voice carrying across the room without needing the help of volume, "And why not Drake? I'm sure I could handle her," he pointed out and smiled slightly as Aset's gaze flashed back up to him as she ran her tongue over her bottom lip in anticipation before biting it slightly.
"Rousen," Drake barked, "She has enough power to geld you where you stand, you idiot, and she's grieving," he added.
At that Aset really did look sullen, the excitement fleeing from her eyes and was replaced with bitter pain as her jaw clenched. She dropped her gaze from Rousen's and he let her push him away, she steadily ignored the feel of his warm skin against her palms. It'd been so long since someone had felt warm to her, they usually didn't hold enough power to registered anything but cold against her body.
"Right now, Drako, you're higher up on my list of things to geld than Rousen is," she pointed out.
Drake was striding towards the pair of them and ignored her degrading nickname for him, "You owe me an explanation, and you are grieving Aset, you said yourself you're in constant search of a high that makes you feel alive; playing with anything at the moment is not going to be good for you," he scolded.
Aset glared pure murder at him, "What gives you the right to govern over me, Drake?" she shouted, moving to stand in front of the throne, "You're not my brother, or my Father, nor anything remotely related."
Drake's fists bunched and Rousen marvelled at the way the Vampire was handling this young woman – he didn't even appear scared when he knew full well that Aset had the power to blast him from the face of the earth.
"No," Drake conceded, "But I helped Iah pick up the pieces of your broken heart the last time you got mixed up with something you decided to play with after you lost another of your pantheon," he pointed out, "I don't want to have to do that again; it took a good three hundred years before you were right again, after Dixon."
Aset screamed at the sound of that name and moved with a speed even Rousen had trouble following. She backhanded Drake with such a force that he fell to the floor, "I warned you never to even think his name in front of me," she snarled viciously before she flew from the room and vanished to all current appearances but Rousen noticed the slight flutter in the curtains that he'd entered through only minutes before.
Rousen folded his arms over his chest, watching Drake as he sighed and heaved himself to his feet, "Who's Dixon?" he asked when the Vampire was stable on two legs.
Drake sighed heavily again, "She normally just fucks them, once, twice, any number of times and then leaves them. She doesn't even normally tell them exactly what she is, leaves it up to them to make their own assumptions. Iah is ... was the same," Rousen picked up on the changing of tenses but he didn't question it for the moment, "But Dixon, Dixon came along at the wrong time and she got attached to him. He was a nasty little Demon who ripped her heart from her chest, literally, and then stood over her, laughing while he made it pulse in his hand. He then ran off with it just as Aset was building up enough power to kill him. Fuck knows why she didn't die but she survived, got her heart back and Iah and I had to help her pick up the pieces. She's never trusted anyone since, not really even Iah, definitely not me."
Rousen heard the note of sadness in his voice every time he mentioned the Demon God, "Drake, what aren't you telling me?"
Drake looked up, surprised that Rousen hadn't just picked it out from his head, his eyes grew haunted as he replied, "It takes a helluva lot to kill a Demon God," he pointed out needlessly, "Iah was murdered three weeks ago, his last words to Aset were your name and the name of this club. I was supposed to be guarding his back but JJ ordered my return and Iah cleared it," he added his tone telling Rousen that he was trying to convince himself of his own innocence in the matter and Rousen, having seen enough of Aset to guess, predicted Aset was in a pretty foul mood with Drake.
Rousen placed a hand on the Vampire's shoulder, "Would she allow me to be present while she gives you that explanation?" he wondered out loud.
Drake inhaled and exhaled deeply, he moved a hand to rub idly at the rapidly spreading red graze on his cheek, "Only one way to find out," he said miserably and headed for the secret door at the back of the dais, Rousen followed after he took the memory of all that had happened from the minds of those on the dais' floor.
Behind the curtain Aset found herself in a dark tunnel with five steps that led downwards. Not even bothering to scout ahead with magic, she flew down the passageway for a good five hundred meters and figured that the tunnel led into the building next to the one the club was actually situated in.
Flickering light came and signalled the end of the tunnel then after scaling another few steps Aset found herself in a huge basement room. Her eyes grew wide as she paused to take the room in, it was about the same size as the underground room next door and was lit with thousands of candles that sat on every available surface, even the floor. The ceiling was flooded with curtains of rich blues and purples and they were attached to the walls and hung as drapes. Aset momentarily wondered how the drapes managed to flutter in a nonexistent wind and not catch a light on the candles. Dismissing the thought she turned back to the room.
The carpet was a dark red and even through her boots she could tell it was thick and soft, now she knew why Rousen was barefooted. There was a roaring fire in the black marble fireplace on her left, around that were a number of large leather easy chairs and a small coffee table, and directly in front of her was a huge oak table with an elaborate silver centre piece and fourteen chairs sitting around it. Then to her right was a raised platform the size of four double beds, it was covered, like the lowered area in the dais, with large cushions and soft fabrics.
Aset stepped further into the room and inhaled the rich scent of power, mixed with Rousen's own unique aroma and blood and sex that rode the air and settled comfortably around the room. She sighed and carried on into the room, she headed for the black leather chair in front of the fire and ran her hand across the top of the back before using power to enable her to slip out of her boots and then sliding over the arm to sit in it sideways, with her legs lolling over the arm. Settling back against the other arm she reluctantly let her eyelids flutter closed, she hadn't Slept in a long while and it was catching up with her. She couldn't see the door from where she sat but she laced a thread of power over the doorway while she enjoyed the warmth that radiated from the fire.
Perhaps Drake had been right, perhaps it wasn't sensible to start anything with Rousen while she was still grieving for Iah. She may not like Drake ordering her around or deliberately pointing out the danger in things she was ignoring but he had been there for her in the aftermath of Dixon. Like it or not he was just about the last person she had in the world, and one of the only ones who'd live as long as she would to see the world out. He'd been wrong in what he'd told Rousen as she left, she'd never stopped trusting either him or Iah; she'd stopped trusting herself, and that was a different matter entirely.
She groaned and hit her head against the leather arm, "Bugger," she hissed quietly, she hated admitting she was wrong and apologies rarely fell from her lips but she knew she owed Drake one. She'd even called him Draco, a name he despised almost as much as dragons themselves – although he'd never told her the reason why.
Aset leaped to her feet as Drake and Rousen stepped through her power web, ignoring the immediate sense of dizziness and drowsiness that made her unsteady on her feet, she scowled at Rousen as he stepped forwards as if to help her. Rousen backed off with an amused smirk as she righted herself, he shook his head idly and walked past her further into the room to lean up against the table, his wings tucked neatly up behind him.
The pair grinned at each other sheepishly, "Look, Drake, I ... I'm sorry," Aset said at length, "I ... I shouldn't have hit you, you didn't deserve that," she said slowly, dropping her eyes and wringing her hands almost nervously, "And," she paused and sighed heavily, running a hand through her thick black hair and pushing it away from her face, "You may have been right about being careful with me heart as well," she added very quietly, refusing to turn around to see how Rousen was reacting to this.
Drake stared at her, mouth almost falling open, "Who are you and what have you done with Aset?" he asked hoarsely.
Aset's eyes shot back to Drake's face, narrowing them into a glare, "You're not funny, Drake," she said in a tone almost a snarl, "I was trying to apologise."
Drake sobered and looked at her fondly, "I know Assy, I know, sorry," Aset growled at him playfully and then turned away to slouch back into the leather chair.
"Anyway," Drake started, shooting a glance at Rousen who was watching Aset avidly as she wearily rubbed her eyes, "How about this explanation? You okay with Rousen being here?" he asked, edging his way over to one of the free chairs.
At the mention of Rousen staying Aset's eyes had snapped open and she met his curious gaze with a hostile one of her own, her brow creased and she tried to understand the look in his eyes but she couldn't decipher anything from those inky black swirls. Then suddenly she dropped her gaze to the floor at his feet, and then sharply away to the left. Reluctantly she nodded and closed her eyes, allowing her head to fall back against the arm of the chair.
"Yeah, whatever," she said bluntly but didn't make any apparent move to start the story.
"Aset," Drake nudged quietly, drawing a long sigh from her but she began talking. Her voice was quiet and tinted with pain but she began from the top.
"I've been spending a lot of time here, in this realm, but Iah and I always had an open connection we shared wherever we were. We hadn't spoken directly for a few days, that's why I didn't know about you not being with him, and I had my own ... issues to be dealing with," her eyes flashed open just as Drake opened his mouth and her lip curling angrily, "And no I wasn't 'playing' with anything or anyone," she sighed and closed her eyes again, "Those issues were .. something else," she said but didn't elaborate, her hands suddenly clenched into powerful little fists and she pressed them into her eyes, "I was so dammed scared, Drake," she whispered hoarsely, "Part of our being twins, God and Demon born twins, is that we share emotions and feelings but fuck," she drew a breath that caught in her throat as she remembered the pain she'd felt radiating from Iah that night, "I've never felt anything like it, I lost control of everything, power, movement, speech. There was nothing but this mind blowing pain that incapacitated everything else," she paused, pressing her fists even harder into her eyes and almost gasping for breath but then she continued, "It's a reflex I have no control over, to move to Iah's side no matter where he is when something like that hits. I'm sure he was trying to do the same bu—" she broke off and the candles in her close proximity flared violently before dimming back down to a normal flame. Aset moaned as she drew breath, "They'd pinned him to the wall in our temple, behind my throne with three Godblades. One through his heart, one through his hands above his head and one through his crossed over ankles," she hissed in pain and the candles flared accordingly, "Fuck knows what they did to him before that, he only had time to tell me to find Rousen before he died and then Anubis took him," she launched herself to her feet and paced rapidly up and down the room swearing in ancient Egyptian, her voice so laced with threads of power the room shook around her.
"Godblades?" Drake asked, not familiar with the term.
Rousen glanced at the Vampire, surprised he didn't know of the blades seeing as he was supposed to have been guarding Iah – there was another question, why had he been guarding Iah? Did he even know?, "Blades forged from power, there one of the only things able to take the life of a Demon God or Fallen," he explained, his eyes flashing over to the still pacing Goddess, "They're said to have been destroyed," he pointed out quietly.
Aset turned on him, dropping her hands and she literally flew towards him, "TELL IAH THAT!" she yelled, her voice cracking and then before she could reach him she swayed and stumbled. Her legs giving out from underneath her as the overwhelming need for Sleep reached her.
Rousen moved quicker than she'd suspected he could and caught her safely, lifting her up into his strong arms and against his warm, bare chest before Drake had even reacted. She moaned and complained in a weak voice but Rousen ignored her.
"What's wrong with her?" Rousen asked Drake who was frowning intently at Aset as he crossed the room to place a hand on her forehead, he reached out with his limited power and scowled at her.
"How long have you gone without Sleep, Aset?" he demanded, Aset moaned again and turned away from Drake, pressing her face against the wall of muscle that was Rousen, "Aset," Drake said again, his tone unforgiving.
"Since that night," Aset answered weakly.
"Fuck, girl!" Drake exclaimed, "Three whole weeks? You've fended off Sleep for three fucking weeks?" he demanded.
Aset scowled against Rousen's chest, not bothering to answer.
"I know she has fangs and a thirst for blood, like most Demons and Vampires, I'm guessing that for her Sleep is like that for a NightStalker?" Rousen guessed.
Drake nodded tersely, he was still scowling at Aset's form, "Where are you staying, Aset? We need to get you safe so you can Sleep."
Aset shrugged pathetically, "Anywhere, nowhere," she mumbled, her teeth rasping against Rousen's chest, her breath skating across his skin made him hard but he pressed the desire down before Drake could notice it.
"On the streets? Again? Hell, girl, you know that ain't good for you," Drake snapped impatiently and Aset cringed away from him as if his voice hurt her ears, the reaction inspired a series of swearwords from Drake, "She need to be safe before she Sleeps, she becomes dead to the world," a hint of panic inserted itself in his voice.
"Drake," Rousen said soothingly, "I'll take her to my place, I was headed that way anyway," Rousen shook his head gently at Drake when he opened his mouth to protest, "I'll watch over her, you still have your shift to do and don't panic; Heidi and Feodore are already at the house and Rex'll be along after his shift. We'll keep her safe," he soothed and waited for Drake to give him a terse nod before swiftly heading through a parting in the drapes along the walls that Aset hadn't noticed. It lead to a wide stair case and then out onto a wide balcony and before Aset could gauge what Rousen was going to do he'd thrown out his beautiful wings and launched them into the night sky.


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text: There is no cure for fibromyalgia, but it isn't a life-threatening condition, and it won't cause any permanent damage. Even better, it can often be controlled with the proper treatment, and many cases get better as time goes by. Regular exercise and a combination of medications can help minimize the symptoms associated with fibromyalgia. Keeping stress levels low and staying on a regular sleep schedule can make a big difference as well. Researchers continue to study fibromyalgia in hopes of learning more about the disorder and some day finding a cure.


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- 1dot something to put a dot above or next to a letter or word Why do you never dot your i's?
- 2[usually passive] dot something to spread things or people over an area; to be spread over an area The countryside was dotted with small villages. Small villages dot the countryside. There are lots of Italian restaurants dotted around London.
- 3to put very small amounts of something in a number of places on a surface dot A on/over B Dot the cream all over your face. dot B with A Dot your face with the cream. Word OriginOld English dott 'head of a boil'. The word is recorded only once in Old English, then not until the late 16th cent., when it is found in the sense 'a small lump or clot', perhaps influenced by Dutch dot 'a knot'. The sense 'small mark or spot' dates from the mid 17th cent.Idioms
BrE BrE//dɒt//; NAmE NAmE//dɑːt//Verb Forms present simple I / you / we / they dot
BrE BrE//dɒt//; NAmE NAmE//dɑːt//he / she / it dots
BrE BrE//dɒts//; NAmE NAmE//dɑːts//past simple dotted
BrE BrE//ˈdɒtɪd//; NAmE NAmE//ˈdɑːtɪd//past participle dotted
BrE BrE//ˈdɒtɪd//; NAmE NAmE//ˈdɑːtɪd//-ing form dotting
BrE BrE//ˈdɒtɪŋ//; NAmE NAmE//ˈdɑːtɪŋ//
to pay attention to the small details when you are finishing a task
dot your i's and cross your t'sjump to other results
Check pronunciation: dot


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This web site is dedicated to sharing messages received from the angels describing how to increase the Love and joy in your life, greatly improve your well-being and develop your soul through receiving God's Divine Love, and much, much more.
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I ask that you let go of the encumbrances of this earth plane. I ask that you allow yourself to absorb the Healing Wonderment of the Father's Gift, the Divine Love. It is here for your thirsty souls to partake in.
Feel the comfort of the Blanket of Love upon you, each. Your Father has an unending supply of this Love that is being bestowed upon you. Feel the warmth, the emanations of this Love brings to you, as it is absorbed into your souls. Feel the transitions and your soul ascends to higher realms in the spirit world. You have many supporters encouraging, grooming and supporting you.
There has been a shift in your consciousness that has gone from the mind's concept of being isolated to you lowering that shroud and allowing in the Light of Gratitude, the Light of Togetherness, the truth of support and companionship.
It was but an illusion that you were cut off from the Source. So, it is understanding more and more that you need to ask that your free will acquiesce to that of the Father's. It is only pride, unworthiness, and the falsity of the illusions, of the influences of this earth, have clouded your vision.
In saying that, what you have asked for and what you are ready to receive is already here. Do you know how much God loves us, each? Do you know how beloved you are? Can you see yourself beyond the opaque and sometimes black shroud of doubt? See the soul and the Emanation of Light that is reflecting the Substance that your soul has absorbed. This and more our Heavenly Father bestows upon you, each. Can you love yourselves? Can you love each other - To interact and dwell in the consciousness that comes to you by fully accepting that this Love of our Heavenly Father and the support that is here for you is more real than all of the allurements of this earth plane?
Behold the kingdom is upon you! Step forward in the Light. Drop those burdens from your shoulders. You are being healed. Let go of those encumbrances. Lead with your heart because it is connected to your higher self. This Love is not a selfish love. This Love is all encompassing. Your Father's Nature is upon you. Allow It to absorb anything that is less than that Love.
Your souls burn, brightly! Accept your true nature. When you do that, you allow yourself to hear the truth in the heart and soul, of each and every encounter with another. Instead of judgment, instead of prejudice, you will allow the Light to shine through you. You allow your spirit band, who will help facilitate those changes needed, in the makeup, of your life. They will be reflected in each footfall you take because you won't be sleep walking through your life.
There will be more self-awareness. You will see, (with the inflowing of this Love, of you allowing Love to do its work, collectively, as well as individually, how these hundreds of thousands of souls, who participate in this gathering), the Truth.
If you can do that, if you can allow this, then ask for help with fear, doubt, hatred, and uncertainty, all of that armor that the human mind puts up and manifests into a shroud around this earth. When you put your faith and know the Truth of the power of the Father's Divine Love, you allow in that free flowing, in that communication of direct alignment into a power more fabulous than you ever imagined. You are aligned with home. It molds you and makes you a new creature, as you become a vessel allowing flowing of God's Truth. You have a stronger foothold, in your lives, in the earth plane, as well as crossing over to the spiritual realms.
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The Feast of the Divine Love is an endless banquet of joy and beauty. Prepare yourselves and share by living and being examples of this Love - Not for posturing, not for whom may be looking at you, but because you accept that you have already gone through the doorway and the path before you is bright in Love and promise, truth and joy.
Come Home!
I am your friend and brother, in the Divine Love,
Jesus the Christ, Master of the Celestial Heavens
(06/12/2016 - Jesus - CRS)
Explanatory notes from the Editors:
The above messages and others that follow come through mediums in the form of automatic writing, or are typed versions of recorded messages received through trance-mediumship during our prayer services. When the angels communicate through mediumship, their messages make perfect sense, however they do not always comply with the grammatical rules of the English language. (The angels frequently tie their stream of words together with many conjunctions and verbal pauses (e.g., and, that, yes...) creating wordy, long, complex and/or run-on sentences.) Consequently, we selectively edit the angels' messages to make them easier to read and understand.
Since we are only human, there may be typos or other occasional errors. Please forgive our mistakes, and read these messages with an open heart and soul. Seek to understand each intended message the angels are conveying. As you contemplate them and/or pray about them, the authors' intended meanings will become clear. The human soul is able to discern truth when it is sincerely sought.
We hope you enjoy the
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Discussion in 'Rabbits' started by Wobbles, Jul 20, 2012.
I would imagine it will grow back I know rabbits molt quite regularly especially if they are kept indoors. Mine are forever molting, and it comes out in massive clumps, it can look odd at times but if it's just falling out naturally i'd imagine it's just seasonal molting. The weather is all over the place too so that won't be helping. I'm speaking from experience though
its fine mine have clumps of fur coming out again. I pull some out every so often but its a losing battle! When they are moulting heavy it is advised to give them some pineapple juice once a week as it breaks down fur in the gut
My agouti butterfly looks like he has a terminal case of mange hen he moults! It's embarrassing!
this is where bobby gets his name bobby fluffy bum from. he moults but the moulted hair that remains is that on his bum ha, just needs a good brushing out with his furminator.
I would say personally that that doesnt seem normal. Molting usually involves an underlying coat and not bald patches.
Is the bunny eating and drinking fine?
It could just be molting but that seems to be excessive in my opinion.
Also is the rabbit itself pulling the hair out ?
Looking again i would like to add that there is obviously no visible skin issues as its very clean and normal colouring. Id probably say its normal molting and hes just unfortunate to not had any new fur grow just yet!
I've seen some bad cases of moulting, but that's pretty extreme if you ask me. Doesn't seem normal for her to have bald patches like that.
Have you checked her for mites/ parasites at all? I'd phone the vet and see what they say...
Id personally say, although it doesnt look "normal". That it is just a molt. You could take her to the vet if you are very worried but id give it more time and monitor the rabbit closely.
id take her to the vets now! as in the week it could get even worse than it already is.
id say it would take a while to grow back, but it may not, it depends on the breed. as with my Rex after her spay it took about 2 months for the hair to grow back.
no, but its more than likely not due to moulting as ive never seen moulting look like that
It looks as though the hair is chewed short in the 2nd & 3rd photos. Maybe worth taking her to the vet if nothing else then for peace of mind.
LilMiss or B3rnie would be the best people to ask for more advice
Id honestly say i wouldnt try to worry too much right now but some molts have gone like this in the past, its just not as common as hair being their already. To be safe you could give the vet a call though.
hmmm.... i wonder why.
ive never had a nethie so i wouldnt know the variation between breeds, but it get a vet to look at it as if it was just a general moult the id assume the whole of the body would go bald.


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