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When I first heard that UX Cambridge 2011 was being planned I was thrilled on two levels. Our city's first dedicated UX conference offered a great opportunity to learn new skills on home turf and meet up with fellow practitioners in the area.
I'm part of a group that organises UX talks in Cambridge and in the last year have noticed a steady growth in the local UX community. UX Cambridge was well attended by over 100 people and both days were jam packed with great sessions ranging from experience reports and case studies to tutorials, workshops and fishbowl discussions. The conference drew in some experienced practitioners from further afield and some new faces who hadn't spoken in public before.
As with any conference, it's impossible to get to all the sessions you want to. So here's my summary of the talks I went to by Leisa Reichelt, Jeroen Van Geel and Alisan Atvur, for anyone that missed them.
Leisa Reichelt – Keynote on Strategic UX
Leisa's keynote started with some reflection on her own experiences of consulting. She shared stories of big projects where the UX function has become marginalised rather than being aligned with, or driving, business strategy. Even the methods that UX practitioners use can be viewed with suspicion, for example working collaboratively and transparently and using wall space in an office to stick up post-its and sketches.
As a result of her experiences Leisa has developed a strategic framework (illustrated below) which she uses on all client projects, to ensure vision and customer experience in the most holistic sense is considered.
Leisa highlighted the similarities between the goals of UX and Customer Experience professionals. But she questioned why Customer Experience roles are often at executive manager levels in organisations, whereas UX roles often do not have a similar voice in key decisions about business direction, at a strategic level.
Leisa proposed that UX practitioners should take on the role of 'facilitators', assisting organisations to deliver a truly customer focused product. Her concluding advice was to say no often, but don't get yourself fired!
I feel grateful that my own experiences have been more positive than Leisa's. In my previous organisation I helped develop a customer experience strategy with my colleagues in customer service. We also worked collaboratively with our research team to mine customer data and develop customer personas. If you work client side it's vital to reach out to any areas of the business that deal with customers, and work collaboratively to develop a shared vision and optimise customer experience. But it's easier said than done, especially if you're a UX team of one.
Leisa's slides are available on Slideshare.
Here are my sketchnotes of Leisa's talk:
Jeroen Van Geel – The Childish Washer and the Happy Website
Jeroen (aka "Chief Kahuna" at Johnny Holland Magazine) gave an insightful and amusing talk on personality in product design.
Jeroen showed a few examples of websites where the design conveys personality. He bemoaned how, as UX designers, we are often guilty of using design patterns too extensively, without considering how this impacts a website or web application's personality. This was well illustrated with several screens of identical looking car websites!
Jeroen referred to the Media Equation – a theory of communication that claims people treat computers (and computer applications) as if they were other people. I'd not heard of the Media Equation before, but Jeroen explained how businesses use this to their advantage – by encouraging their customers to start a relationship with a brand.
He suggested that UX designers consider the following personality traits:
- People prefer like-minded personalities;
- Undiluted personalities are preferred over complicated ones;
- Flaws add to the believability of the personality;
- We judge in the first moment.
The photo of Obama is deliberately personal – he looks straight out at the viewer.
The topics covered in Jeroen's talk may sound very familiar to anyone with a background in brand management. However the point that Jeroen made, in conclusion, was that UX designers need to consider the impact of personality both in the research and design stages of projects, in order to design meaningful experiences for consumers.
Jeroen's slides are available on Slideshare.
Here are my sketchnotes of Jeroen's talk:
Alisan Atvur
I love talks that draw inspiration from other disciplines to offer a different viewpoint and insights. Alisan's talk did not disappoint. He focused on critical thinking in design, using inspiration from the Ancient Greek philopsopher Socrates. Alisan outlined how UX designers can apply Socratic reasoning within the design process to deliver better design solutions for users.
They key points in Alisan's talk were:
Remove sophistry
In Ancient Greece, the Sophists were intellectuals who were held to use fallacious rhetoric, in order to demonstrate some power over their students. In other words the Sophists used
"a deliberately invalid argument displaying ingenuity in reasoning in the hope of deceiving someone" .
The Sophists were also criticised by their peers (Plato in particular) for charging students. Socrates, by comparison, gave free tuition and proposed the use of a logical reasoning in order to remove assumptions about knowledge. In drawing this analogy, Alisan suggested that UX designers should be "authentic to a fault" and generative, not reactive.
Use The 6 Socratic Questions
Anyone who studied design at college will be used to the concept of design critique. There are several good articles about design critiques around, e.g. Cooper, UIE, Think Vitamin and A List Apart. Alisan proposed a slightly different critical thinking method. He explained how Socrates used 6 questions to encourage his students to question their logic. Alisan suggested UX Designers could make use of the Socratic questioning technique to improve their designs and demonstrated various techniques that could be used:
- Clarify concepts – Alisan said it was important to destroy buzzwords. He advised using 'if' and 'then' arguments in order to ensure concepts are well thought through.
- Challenge assumptions – Alisan suggested using a collaborative game to challenge assumptions about users and understand your target users better. The game involves creating three columns on a whiteboard as follows: 1. All people will…., 2. Some people will…, 3. A few people will… Using post-its everyone should stick up their assumptions about how users will interact with your product. Work together to move these around until you have consensus on what users will do. Alisan said that quite often you start by assuming all people will do something, but at the end of the game many of the post-its in the 'all' column will have moved to the 'some' or 'few' column.
- Use evidence as the basis of argument – Alisan referred to the 'A-B-C' method of analysing behaviour and belief systems which was developed by Albert Ellis, an American Psychologist who created the Cognitive Behavioural Therapy technique. Alisan suggested that UX designers should use the A-B-C model to analyse why users exhibit certain behaviours. This involves looking at the Consequences (C), the Behaviour (B) and tracking back to analyse the Antecedent or motivator (A).
- Examine different viewpoints – Alisan suggested designers use a technique called 'WIR-E-S' to examine where a design fails. This involves using three columns to analyse a design e.g. 1. why a design is ruined (WIR), 2. provide an explanation (E) and 3. suggestions for improvement (S).
- Assess consequences – Alisan suggested measuring improvement to design using a metric like 'PRODI' or 'Predictive Return on Design Investment'. The Design Council has a useful article about design return on investment.
- Ask questions about the questions – for the final Socratic question Alisan suggested using the 'golden circle' technique discussed by Simon Sinek in his TED talk to analyse the how, what and why of what your organisation does.
Be Social Gadflies
Socrates described himself as a social gadfly whose role it was
"to sting people and whip them into a fury, all in the service of truth".
Alisan proposed that at times it is the designer's role to advance the user (human) condition and, like the Socratic social gadfly, whip the user into action and change the way people think.
Here are my sketchnotes of Alisan's talk:
UX Cambridge wouldn't have been possible without the excellent organisation by Mark and Jacqui from Software Acumen and the sponsors: Redgate, Telerik, Loop 11, Bristol Focus and Songkick (who provided a generous bar tab on Thursday evening!). Other event supporters included Rosenfeld Media, InfoQ.com, Software East, Skills Matter, the Cambridge Usability Group and Creative Front.
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Sunshine in the form of muffins, that is what these are. The inspiration for these comes from amazing sunshine corn cakes from Clementine. They are delicate, crumbly and have a bit of a crunch from the gritty corn. They have a sweet zesty touch from thick bits of orange throughout the muffin and a lovely thin slice of orange baked on top. Those are sunshine corn cakes.
Inspired by these delicious beauties I picked up some super sweet blood oranges from the farmers market this weekend. Blood orange plus corn meal and flour make a perfect muffin. My muffins use blood oranges rather than regular oranges. Let pulp, more juice and zest. They are bright, sweet and bring a little sunshine to your morning!
recipe below…

subset: commoncrawl


text: Say the unthinkable happens and Eli (Knock on would) gets hurt early in the season and we post the worst record in the NFL. Would you rather see the Giants Draft Teddy Bridgewater or Johnny Manziel (Who shows he has the arm talent and awarness to be an NFL QB) and join the age of the athletic QB. Or would you want the Giants to stick with the Nassib and draft say Clowney or Jake Matthews or whoever is the best prospect available other than QB?


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Global company with Strong Presence
A foreign company in Tokyo is seeking an experienced Paralegal to join their expanding team. This opportunity is suited to someone with strong English language skills, detailed-oriented and a team player! Your duties will include:
Please contact Peter directly at firstname.lastname@example.com or call 03-4540-7885 for more information and a confidential discussion on this position or other currently open jobs within law firm in Tokyo.
Visit us directly at www.legal-intel.com for information on legal jobs in Tokyo.
About Legal Intel K.K.
Legal Intel K.K. is a recruitment agency specializing in the search and placement of Legal & Compliance and Finance & Accounting professionals. The company comprises 2 divisions - Legal Intel and Accounting Intel - each specifically set up to provide a dedicated service to Japanese and foreign clients in Japan.
We maintain strong relationships with mid to top-tier Japanese and foreign companies across a broad sector and foreign law firms in Tokyo. Our recruitment service covers the following industries:
Legal Intel - Legal & Compliance Recruitment
Our Legal Intel division specializes in the search and placement of legal professionals into Japanese and foreign companies in Tokyo as well as the recruitment of bilingual support staff for leading international law firms. We work with candidates across all levels and are able to cover the following legal job functions:
Accounting Intel - Finance & Accounting Recruitment
Accounting Intel are experts in the area of commerce finance & accounting recruitment. We aim to deliver results and are able to provide recruitment solutions tailored to the specific needs of our clients.
The following are the Finance & Accounting positions we cover:
For further information on our company and our recruitment services, please visit us at www.legal-intel.com, www.accounting-intel.com or www.facebook.com/LegalIntel


text: I put the laser rod on all my glocks,And it is perfect.And if you like the green light. I picked up the green bulb for 15.00 bucks from radioshack. You can get any color you like. But green & red work the best. My friend put pink in has lady's g-26. It works good to.


text: I hear some talk of the Giants should be looking for a dend in the first round because we lost Osi...... but we already have a a dend, anybody remember that kiwi is a dend and shouldnt be playing lb. we should just pixk up a real lb for once and just throw kiwi back down and use the first round pick on somthing we need like a corner back, offensive lineman, dtackle, or a real linebacker instead of taking our former first round draft pick who is a dend and making him a linebacker... Thoughts, feed back??


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Several years ago, I transplanted a wild sassafras tree into my yard from a lightly forested area just a couple of blocks from the house. It was my second attempt; the first season I tried this, the tree did not survive. The tree in question was successfully transplanted and has been growing in my yard ever since. It is now probably 12-15 feet tall. It's never been one to leaf out early but this year, it's not leafed out yet. There is a small sprig of leaves down near the base of the trunk though. I am fearful that the primary tree has died but I can't imagine from what. It is in a flat area, it gets plenty of sunshine, it's been perfectly normal for the last few years, has shown no evidence of insects or fungus on the leaves or bark. I just don't get it. I live in northern Virginia, though I don't know why that would matter since the tree came from nearby. If the primary tree has died, and any readers can hazard as guess as to why, I would appreciate your thoughts. I'm going to try to keep the sprig going in the event the primary tree is gone and I don't want the same thing to happen again in a few years. I'm hoping that rest of the tree will suck up some sap and get with it now that the weather is warming up for good. I don't really know when the leaves are supposed to come out and apparently I haven't been paying close enough attention. I'd like to think that I'm just being concerned over nothing but it's almost June and wet May or not, that just doesn't seem right.
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Cosy, Quiet Room near City Centre
Size4 m²
Floor No.2
- Kitchen
- Balcony/terrace
- Internet/WiFi
- Parking available
- Towels
- Family/child friendly
- Washer/dryer
Accommodation summary
|Avoca St, 3141 Melbourne, Australia
|Property type
|Private room
|Property ID
|Acceptance rate
|Response time
|A few hours
|Calendar updated
**Double size bedroom incl. linen, towels, fan, heater, built-in wardrobe, 3 chest drawers, lamp
**Provides Tea & Coffee & Milk
**WI FI connections available at a small fee
**I have extensive knowledge of Melbourne and the country Victoria.
**Apartment located 2mins from Tram Stop and 5 mins from South Yarra Station.
**Travel to City by train is 7mins on the Loop
**Travel to City by tram is 15min
**A few minute walk either to the Como Centre or Jam Factory 2 cinema complexes
**Fashion Shopping galore!
**Grab a cafe latte at Gaia's a stone throw away
**Cosi Bar Ristorante on Toorak Rd to Topelz Pizza on Chapel St. Windsor
House rulesNo smoking in or around building
No pets
|Weekly rate for up to 2 guests
|Monthly rate for up to 2 guests
|Check-in after
|Check-in before
|Check-out before
|Cancellation Policy
Reviews of this property
We had a great stay in melbourne and analiese was a lovely and caeing host. She is very supporting in giving hints/tips for activities,transport etc in melbourne and she replied to our questions or calls wright away. Her appartement is perfectly located,lots of shops,tramstations and chappelstreet very close bye. Thanks again to analiese for a great stay in melbourne.
analiese is very a friendly host really love it and we enjoy our vacation in analiese house which is she very kindess .and also give some places we should go very enjoyable .otherwise just love it and peacefull .thanks aneliese for our good stay we'll stay again if we're going to Melbourne next time
Choosing Analieses cosy Appartement was surely a great decision. We Loved our time There, Not far to City Center.
Analiese was very helpful doesnt matter What Problem we had. It was Very nice to Talk with Analiese about nearly everything
Thank you for the beautiful Stay
Excellent location. Friendly host. No washing machine (which we hadn't noticed in the ad - our own fault) which for a longer stay could be a small inconvenience but there is a launderette nearby.
All in all I would say this is a good place to stay for access to Melbourne CBD and the transport links in Melbourne are great so good access anywhere else really!
Wonderfull person,we like speak and have a moment with analiese,she invite us to have a good diner the last day we were on her place.
The appartment was clean,the bed was good and analiese open us all her house and we were free to do what we wanted
Very good location with short walk to tram stops and train station, also to Chapel street. Plenty food options nearby.
Cosy room, strong pressure hot water shower.
Annaliese is a very friendly host and we were made quite comfortable at her place.
Thanks again for the warm hospitality.
Very Bad experience. We are 2 students and we stayed 19 nights in july (winter, 0-10°C in Melbourne). NO HEATER in the bedroom, no heater in the bathroom too (shared bathroom, and we were obliged to keep the window opened, really cold), only one heater (in analiese room). ONLY ONE QUICK SHOWER per day < 3 min even if you have to do your shampoo (she timed our showers). NO FREE BREAKFAST, CHECK OUT time at 7:30 am because she had other guests but our next check in time was at 2:00 pm. She never washed our towels we had to do it ourselves. She entered in our room without knocked (no lock) even when it was late, 11 pm for example. No TV (only dvd), no microwave. Two good points, good location close to train station (city loop to go to city center) , and wifi (but limited 1gb per day).
Analiese is a very lovely and caring host!
It's so nice that she assisted me in everything I needed!
I enjoy my stay in her clean and tidy apartment. And the location is perfect!
- Quality assured accommodation
- Every host is verified by telephone
- Secure payment via SSL encryption


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The food that you would wanna eat before you were sent to the electric chair to be killed, meaning the best food you've ever had and the food you would like to die with.
MAN! This burger is so good, I think this qualifies as electric chair food!
by JESUS1207109347120 November 26, 2010


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Until recently we had some Tanzanian and Kenyan Top Bar Hives in the back yard but decided to move them off site. After a while it seemed a little lonely so one of the sons cobbled together a Top Bar Bait Hive out of (I can't believe he used the stuff) lengths of 1x2. And it was pretty warped as well - useless for just about anything but burning. But he wanted wanted to have some sort of hive around because our yard seems a good place for visiting swarms. We torched the interior and exterior, instead of painting. Not pretty- likely the uglies hive I have seen so far.. Holds about 20 bars.
The day before yesterday, April 25, a nice little swarm set up shop and has been quietly going about it's business. Our other hives are about 15 miles out, otherwise I would transfer in a brood bar to give the girls a leg up.
We seem to get several swarms come past the house every season. Want a swarm? All we have to do is wait a little.


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Corey Liuget Is The Perfect Fit
The long awaited first round of the NFL Draft came and went on Thursday evening and things went according to plan through the first half dozen selections for yours truly, but eventually the picks began to head in an unpredictable direction.
Chaos ensued when the San Francisco 49ers went against the grain and selected pass rusher Aldon Smith out of Missouri 7th overall throwing a wrench into most projections. When the Tennessee Titans followed up that pick with an epic reach of their own for Washington quarterback Jake Locker at number 8, all bets were officially off.
That sentiment continued to ring true with another strange pick at 12th overall when the Minnesota Vikings took Christian Ponder of Florida State. Plenty of top talent remained on the board when for the Detroit Lions and St. Louis Rams in succession who claimed Auburn's defensive tackle Nick Fairley and North Carolina defensive end Robert Quinn with back-to-back picks at 13 and 14.
Thoughts of trades had to be rolling through the minds of those present in the Bolts' war room as the picks continued to come at a furious pace. Prior to the draft, General Manager A.J. Smith gave his thoughts on making trades during the selection process saying: "Bad things can happen to you when you make deals on draft day. On the flip side, something great can come of it. Either way, you open yourself up to criticism, and you're either perceived as smart or stupid. I know that, when I do those deals, I'm making moves in the best interest of this franchise."
Smith would go on to explain just how the process of moving up goes during the days before the draft itself and what type of discussions take place amongst the team's front office. According to the Bolts' GM: "The reaction to draft-day deals that people see is not impulsive. We map out scenarios over and over again, especially in the three days leading up to the draft. We have a contingency plan for every occurrence. Based upon pre-draft conversations with other teams and our own evaluations, very rarely are we surprised by anything that happens on draft day. It's comforting to know that when those trade calls come in, a decision has already been made. Everyone has an opinion on what we should do. Fans are excited about what we can do with five picks in the first 89. We as an organization are, too."
After the New England Patriots made a pick in predictably unpredictable Patriots' fashion taking offensive tackle Nate Solder out of Colorado, the first of those picks was officially on the clock for the Bolts. The table was set for GM Smith to get his five-technique defensive end in Cameron Jordan at 18, but much like the Patriots and their own unpredictable style, the Bolts GM has his own way of thinking.
By taking Illinois defensive tackle Corey Liuget with the 18th overall selection even though Jordan was still available, Smith definitely opened himself up for criticism from the fan base yet again. Most analysts considered Liuget to be a better fit in the 4-3 scheme, but he has great explosion off of the line of scrimmage and really dominates at the point of attack. He also showed the ability to read and diagnose plays while penetrating the line of scrimmage to blow up any potential gains in the backfield.
At 6'2" 298lbs., it's highly likely the Liuget will find a home opposite Luis Castillo on the Bolts defensive line and take the place of Jacques Cesaire expected to depart via free agency. The Illinois product compiled an impressive résumé during his junior season in 2010 making 63 tackles, 12.5 tackles for loss, 4.5 sacks as well as 10 quarterback hurries. The 3-4 scheme rarely creates pressure from the front three linemen, but it's nice to know that Liuget provides that extra potential in nickel situations.
Heading into this past year for the Illini, Liuget dropped 30 pounds and really became a difference maker defensively. His new nimble physique really shined at the NFL Scouting Combine where according to sources: "One scout said that Liuget had 'one of the best workouts I've ever seen from a defensive lineman.' (Liuget) 'demonstrated great explosiveness, hip flexibility and quick feet' during the workout that was orchestrated by Chicago Bears defensive coordinator Rod Marinelli. I'm not sure the kid broke a sweat. He had (Marinelli) working, not the other way around. I'm telling you, it was an impressive workout."
It very well could have been Liuget's great motor or his versatility that ultimately sold the Bolts on him as the ideal fit for their defense. Former coach Jon Gruden summed up Liuget's game saying: "I think the thing I like the most about this guy is his finishing. He will stay active and finish every snap. He's good on the move. He can slant and move. I think he's active enough, athletic enough, big enough to play multiple positions."
Time will tell just how this pick pans out for the team three or four years down the line, but getting stronger in the trenches had to be a point of emphasis for the front office in this year's draft. Liuget is a nice first step toward shoring up an occasionally porous run defense last season and giving new defensive coordinator Greg Manusky a versatile player to mix and match in his chameleon defensive schemes.
Now it's your turn to weigh in. Did you think the decision to draft Corey Liuget with Cameron Jordan still on the board was a good call or a bad call by A.J. Smith? Do you see Liuget as a 3-4 DE or will he be able to anchor well enough to play on the nose? What type of contributions do you expect to see from the Bolts' first rounder in his rookie season? Where do you see the Chargers going with their remaining picks in the draft over the next two days? Please leave your thoughts in the comments section below!
April 29, 2011at 7:34 AM Posted by Anthony M. Blake
5 comments:
Great Pick. We need toughness on the line and this guy can bring it. Also note the Patriots passed on Jordan as well.
Bolt's D Line just got faster!! Hope this will light a fire under Castillo's Ass and the rest of the Defense.. Now I hope AJ will draft some Agressive Linebackers to improve the pass rush..
We could still use a run blocking OL'man and 3rd down WR that can return kicks..
The Mexiadian.
Honestly, I think he fits the 3-4 DE better than Watt or Jordan
Honestly, I think he fits the 3-4 DE better than Watt or Jordan
I like the pick
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Bariatric Surgery at Sutter Health
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These are made from aircraft grade aluminum to fit the factory 5 round magazines made by Izhmash for the Saiga 12. They may also fit the 8 rounders, but I don't have one of those to test them with. My main objective with these was to make something I could color code, so with just a glance at my mag pouch, I can see if I am grabbing a mag of slugs or buckshot. And oh, by the way, they also count as a US made part for 922r compliance:
Note the rivet heads in the two on the left. Even if I am fumbling in the dark for a fresh mag, I can tell by feel if I am grabbing slugs or shot by braille. The heads are countersunk on the other side, so they won't interfere with the mag internals in any way. They come coated with an aviation grade zinc phosphate primer; you can rattle can them in whatever color you want. $6 each for the plain (no rivet) floorplates, and $10 each for a floorplate with either one or three rivets. Plus flat rate shipping. If you also buy one of my stocks, I'll throw them in the same package at no additional shipping cost.
Note: If you are looking for fancy, CNC machined floorplates, these aren't them. I cut these to fit using a template; they are each tested to fit in a factory Saiga 12 magazine. I have been using them in my own shotgun for several months and many hundreds of rounds with no problems whatsoever. Once I use up the rest of my on-hand material, that will probably be the last of these, at least for this price.
Here's another picture of them in my magazine pouch to illustrate the color coding. I coded them to match the hulls I am using for reloading:


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Last friday in a windstorm, what had been my strongest hive took a big tumble, end oer end and then rolled once:
it was ratcheted together and that held, and within a few hours we had it back in place. I had one quick look in the top as we straightened it out and re-ratcheted...looked OK. Sunday could hear buzzing inside...great. Then we headed out of town for the holiday and just got back this afternoon.
There is a small pool of honey dripping out the entrance and some honey weeping out of the seem between the 1st and second box on the side it was lying on. Not all that much all things considered maybe a cup or so possibly less(hard to judge)...but honey doesn't flow so quick at the 4-20 degree temps like the last few days. And I suspect there is more to come
I am trying to decide what if anything to do. It seems to me the die is somewhat cast, and there isn't much I can attempt without just making things worse at this time of year and with these temps. Even if we got a warm spell in the low 40's It seems a bad idea to try "fixing" whatever is smashed up. But I am pretty new to this and thought I would ask for thoughts on the matter.
The only thing I am considering is the bottom board and the slatted rack...which must be a sticky mess. Are they going to become a liability (trapping bees) on the warm days when the bees take cleansing flights? Or if it is warm enough to break cluster and fly will they just clean/eat that mess up. With a couple helpers to lift it seems I could swap them out without too much disturbance.... but is it worth messing with?


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Dummies Unlimited Announces their Stun Gun Training Vest
Chicago, IL - Dummies Unlimited, Inc., innovators of professional training equipment for 45 years, introduce their "Stun Gun Training Vest". This vest improves stun gun training by allowing officers to immediately recognize whether their "Stun Gun" electrodes are conducting muscle tissue or not.
The vest, which is made of a conductive material, has been specifically designed to be more conductive in muscle tissue areas and less conductive in areas where fatty tissue is more present. This unique design creates a realistic training simulation and not a false sense of engagement.The vest is an optional item for their "Numb John XT" less lethal training dummy, making Numb John XT the most versatile Less Lethal training aid available for bare hand punching, kicking, baton strikes (including all expandables), Less Lethal Ballistics, OC training, and now Stun Gun training.
Request more product info from Dummies Unlimited.
Thank You!