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Job Board
Job Seekers
Say YES to jobs!
Connect with local employers!
Be the first to find out about new jobs as soon as they come available…
The YES Job Board is the ultimate resource for job opportunities. Over 700 employers posted jobs with YES last year. Don't miss out on these great opportunities!
For more details on these job postings, including contact information and how to apply, please visit the YES Centre at 666 Sherbrooke West, Suite 700 (corner of University and Sherbrooke) and consult our job posting binders.
Please note: YES is not a placement or a recruitment agency and does not accept résumés. Additionally, YES does not screen employers, and cannot be held responsible for the accuracy of the information provided in job postings. Interested applicants are encouraged to submit a cover letter and résumé. In order for us to serve you better and to establish whether we have been of assistance in your job search and to the employer, we ask that you mention that you found this posting through the YES job listings.
Looking for young new talent?
Want to advertise new position openings for FREE?
The YES Job Board is the ultimate resource for employers!
With over 9,000 job search visits to our Centre each year, our FREE job posting service is a terrific way to promote your organization and recruit new employees.
Our clients range from university students to graduates, so whether you are looking for a part-time worker or a permanent employee, YES can help you find the talent you need!
Please note: YES is not a placement or a recruitment agency and does not screen candidates. YES reserves the right not to post jobs submitted via the website.
Job Openings
Reference Code9223
Company TypeNon profit
Job QualificationsQUALIFICATIONS AND REQUIREMENTS
A University business degree
Minimum of two (2) years of experience in managing and coordinating projects at a non-profit organization Have a strong understanding of the economic development service needs of the English-speaking regions of Quebec
Sensitivity to the challenges facing the English-speaking communities
Ability to work well under pressure, manage competing priorities, manage processes, and enjoy a fast-paced, unpredictable environment;
Strong English writing and communication skills Strong interpersonal skills
Organized, detail-oriented
Must enjoy working with people, with a positive, supportive approach
Strong networking skills
Excellent computer skills (Microsoft office, CRM, Smartboard)
Flexible and resilient Strong administrative skills
Willing to travel Bilingual (French and English)
Driver's license
Job DescriptionPROVINCIAL PROJECTS COORDINATOR
We are looking for a talented individual that enjoys working with people, has excellent coordination skills, enjoys program development and problem-solving and is looking for a career opportunity in a tightly-knit non-profit office environment. The right candidate will want to work in the non-profit sector, have knowledge of local and regional English-speaking communities to provide and develop services and strategies in the regions of Quebec related to self-employment and entrepreneurship.
− Coordinating various provincial projects and events related to economic development
− Assisting in the tracking of deliverables within approved budget and project plans
− Coordinating the promotion and logistics for provincial programs (services and community development)
− Coordinating the recruitment and training of volunteers
− Assisting with the identification and development of online services for YES
− Maintaining and populating CRM with detailed records of customer and partnership interactions and transactions
Application DeadlineImmediately
Employment Project Coordinator
Reference Code9221
Company TypeNon profit
Job QualificationsRequirements:
• Degree in Psychology, Adult Ed or Social Work
• Minimum of 3 to 5 years of solid working experience and a proven track record in the following areas:
o Pre-employment and employment counselling
o Project coordination
o Community and company outreach
o Training and service delivery through workshops
o Recruitment and placement
o Planning and event organization
• Excellent interpersonal and communication skills
• Experience working with clients in a group setting and individual counselling
• Experience in co-ordination of internships and/or training workshops related to the Quebec labour market.
• Must have a flexible approach to work, have a team spirit and a collaborative work ethic
• Proven analytical, research and problem solving skills
• Excellent computer skills: Microsoft Office, SMART board, CRM.
• Bilingual: Advanced English & intermediate to advanced French
Job DescriptionEmployment Project Coordinator
The Employment Project Coordinator is responsible for developing and coordinating a specialized employment program. He or she will develop curriculum and materials for workshops, facilitate training sessions organize networking events and do community and corporate outreach. The Employment Project Coordinator will connect with various stakeholders in an effort to increase YES clients' economic integration through building their skills and helping them integrate into the job market.
• Build program curriculum, develop content and material for workshops; deliver and facilitate workshops
• Recruit, select, match and train participants for special programs and events and implement/deliver quality pre-event trainings to integrate participants into the Quebec labour market
• Conduct outreach to companies and community organizations
• Develop, plan, organize and coordinate specialised networking events as related to YES programs
• Collect appropriate information required for government reports (statistics, etc) related to YES programs/services
Application DeadlineImmediately
Business Coach (Part-time position)
Reference Code9220
Company TypeNon profit
Job QualificationsRequirements:
Business/Marketing Degree, MBA, and/or related business experience
Knowledgeable in the area of small business development
Solid understanding of online or interactive strategies or tools for entrepreneurs including SEO, e-commerce and social media
Business management, and financial & accounting skills
Confident and comfortable engaging clients to deliver an elevated experience
Excellent multitasking, prioritization and time management skills
Strong collaboration, listening and facilitation skills
Experience working with volunteers and non-profit experience is an asset
Able to travel regularly to Quebec regions to provide coaching in English
Bilingualism is an asset
Flexible availability- including some evenings for events or workshops
Driver's License
Job Description
Business Coach (Part-time position) The ideal candidate will help entrepreneurs through the process of starting and growing their businesses. The selected candidate will coach and conduct regular follow-up with clients, compile reports, facilitate and deliver information sessions/workshops and provide daily assistance to clients with their specific business needs.
• Conducting one-on-one meetings with prospective and existing entrepreneur(s), including artists, to brainstorm and evaluate their business ideas as well as helping them with market research, marketing, financing, business plan writing, and preparing financial statements
• Supporting entrepreneurs through their funding processes
• Tracking and monitoring client progress
• Delivering and moderating information sessions and/or workshops as needed
Application DeadlineImmediately
Administrative Assistant
Reference Code9219
Company Typen
Job QualificationsRequirements:
Post-secondary education in a related field
5 years' experience in a similar administrative position
Strong English writing and communication skills
Strong interpersonal skills
Organized, detail-oriented
Must enjoy working with people, with a positive, supportive approach
Excellent Computer skills (Microsoft office applications)
Bilingual (French and English)
Excellent communications skills with a demonstrated ability to multitask and thrive in a fast paced environment
Ability to work on multiple projects and complete tasks with minimal supervision
Must be highly adaptable and able to work in a team
Must be willing to work occasional evenings
Job DescriptionWHO WE ARE LOOKING FOR
The ideal candidate will enjoy communicating with the public and will have excellent knowledge of Office 365 and all related applications. He or she will want to work in the non-profit sector and is an excellent administrator.
The Administrative Assistant will assist with client services, workshops, events, reports and other related tasks. Responsibilities will include:
• Collect and prepare reports
• Answering the phone
• Meeting and greeting clients
• Data entry
• Initiate and foster contacts with community organizations and corporations
• Present YES services at community events, universities and job fairs
• Maintain and update client lists
• Other additional ad hoc administrative duties as required
• Draft ongoing correspondence with professional contacts and volunteers
• Set-up and maintain volunteer recruitment system
• Assist with monthly tracking reports
Application DeadlineImmediately
Employment Counsellor
Reference Code9218
Company TypeNon profit
Job QualificationsWHO ARE WE LOOKING FOR
YES is looking for a candidate with a passion for individual employment counselling and career development. He or she will enjoy facilitating group workshops, and will be an advocate of YES within the community through participation at community events and activities related to employment.
• Bachelor's degree in Human Relations, Human Resources specifically Human Resource Development (HRD).
• A minimum of 5 years' experience in facilitation and training of job search skills and career development methods/strategies in group and individual settings.
• Autonomous, highly organized with excellent English writing and presentation skills.
• Ability to assess and recognize the needs of clients in the areas of career planning and development, job readiness skills, planning and identifying barriers to employment.
• Strong administrative skills and must possess solid knowledge of MS Office, CRM, Smartboard, Outlook.
• Able to multitask, manage competing priorities and thrive in a fast paced environment.
• Must be available to work occasional evenings for pre-scheduled workshops and YES events and must be willing to travel to outlying community regions.
• Bilingualism is a requirement
• Must have a driver's license
Job DescriptionDuties:
• Provide one-on-one employment counselling and give information on all aspects related to employment search and career planning both on line and in person.
• Assess and guide clients with job search strategies; interview preparation, C.V. and Cover Letter writing, LinkedIn, Self-Assessment, conduct Québec labour market research and coordinate special projects and events.
• Develop content and facilitate prescheduled career workshops, attend tradeshows, community, businesses and government outreach and all other duties relating to job search.
• Offer a supportive and motivational approach to career planning and employment counselling.
• Build and foster relationships with all stakeholders; community, business, government and educational.
Application DeadlineImmediately
Medical Secretary/Receptionist
Reference Code9217
Company TypeDoctor's office
Job QualificationsRequirements:
- Bilingual in English and French
- Has a good understanding of medical terminology
- Professional and well-articulated on the phone
- Computer literate
- Efficient and accurate data-entry skills
- Organized, punctual and reliable
- Maintains confidentiality of all information
Job DescriptionDuties:
Seeking a medical secretary/receptionist to work at a doctor's office. Candidate must be motivated, friendly, approachable, able to multi- task and have experience working in the healthcare field.
- Answer incoming calls in a courteous and professional manner
- Scheduling, changing and confirming patient appointments
- Enter patient data into computer system
- File patients charts and related documents
- Type letters and documents as required with accuracy
- Assist with other administrative duties as needed by doctor or practice manager
Application DeadlineMay 8, 2017
Creative Assistant
Reference Code9216
Company TypeArtWill Studio
Job QualificationsLegally entitled to work in Canada and meet the eligibility criteria (Canadian citizen, permanent resident or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act)1, that I was a full-time student during the previous academic year, and that I intend to return to school full-time for the next academic year. Between the ages of 18 and 30 at the start of the employment.
Job DescriptionDuties:
- You will be working with spreadsheets, Facebook, Instagram, Mail chimp, website and Word.
- Being creative, organised and detail oriented is a must.
- Generate leads and create and update contacts, update web site, organize material's room, create promotional materials including, flyers, newsletters, write existing lesson plans in an organized easy to follow manner.
- Develop new prospects - corporate, daycare, birthday parties, teacher conferences.
- Organized, hardworking, autonomous, creative thinker, trustworthy, ready to learn, detail oriented. I can teach you how to run a business or make a clay bust. I can't teach you any of the above qualifications.
- I will play an active role in mentoring the student. We will work side by side from conception to execution in all facets of the business. The student will leave with a basic knowledge of how to run a business on a day to day basis and how to plan out long term goals.
- I will be with the student and will ensure a safe environment. This is an art studio and an already safe place to work.
- Administration - Hands on real life experience running a business.
- Arts Education - How to turn an art degree into a job.
- Business Studies, Child Studies, Community Studies etc. - Cultural mediation, how to bring a community together. Education Therapeutic - Art feels good.
Application DeadlineMay 12, 2017
Junior Product Manager
Reference Code9215
Company Typestore
Job QualificationsRequirements:
- University degree in Merchandising Management or Fashion Marketing
- 1 years of merchandising management/retail buying experience
- Excellent sense of style and knowledge of fashion trends
- Ability to foster and build relationships
- Excellent communication and teamwork skills
- Good financial acumen and analytical skills
Job DescriptionDuties:
- Plans and manages merchandising programs
- Assesses target customer's current and emerging needs to ensure products are trend right and prepares reports on competition
- Proposes initiatives to increase sales opportunities and improve margins on assigned commodity Formulates ranges and sales plans based on Planning & Allocation analysis
- Recommends marketing and promotional opportunities for assigned commodities
Application Deadlinemay 27
Peintre Besoin/Painter Needed
Reference Code9214
Company TypeProperty Management
Job Qualifications
- N'avoir aucun empêchement judiciaire en lien avec l'emploi et il faut posséder son propre véhicule. Contrat disponible jusqu'à septembre.
- Must be able to provide a satisfactory criminal reference check and must have own vehicle. Contract available until September.
Job Description
- Le peintre voit à ce que la peinture, le vernis, la teinture, l'émail ou la laque soient appliqués avec professionnalisme et conformément auxordres de travail de l'entreprise.
- The Painter ensures the application of paint, varnish, stain, enamel or lacquer is applied professionally and in accordance to company work orders.
Application DeadlineMay 15th 2017
Reference Code9213
Company TypeMoving
Job QualificationsRequirements:
- Experience,
- The ability to sequence,
- The ability to work autonomously,
- Be Peaceful,
- A phone,
- Reliability,
- One reference
Job DescriptionMoving furniture
Application DeadlineApplication accepted all year
Customer Service Representative
Reference Code9212
Company TypeFreight and Logistics
Job Qualifications· Mastery in handling computers (especially Microsoft Office applications;
· High school graduate and proven customer support experience (with at least 1 year)
· Know-how of the demanding language of customer satisfaction;
· Strong phone contact handling skills and active listening
· Pragmatic approach to problem solving and problem analysis;
· Ability to multi-task, priorities, and manage time effectively
· Excellent verbal and written communication skills.
Job DescriptionFor this role you should take ownership of customers' issues and follow problems through to resolution.
· Take over and sorts out customer questions and requests via telephone and email;
· Respond promptly to customer inquiries;
· Generate sales leads
· Handle and resolve customer complaints; Identify and assess customers' needs to achieve satisfaction
· Keep records of customer interactions, process customer accounts and file documents
· Perform customer verifications;
· Follow communication procedures, guidelines and policies
· Offer customer support using different software applications;
· Effectively escalates any sensitive or customer concerns to management as required.
Application Deadline30.06.2017
Real Estate Assistant / Assistant Courtier Immobilier (avec ou sans license)
Reference Code9211
Company TypeReal Estate
Job QualificationsThe ideal candidate has strong organizational skills, a flexible schedule, computer literate and social media savvy who can independently. Must have strong written and verbal communication skills, able to maintain a high level of confidentiality in all interactions.
Job DescriptionSome of the tasks include but are not limited to:
• Review, process & manage documents pertaining to real estate transactions
• Coordinate and manage calendar and visit requests
• Organize current client database
• Create social media awareness (facebook, intagram etc.)
• Maintain a daily log of incoming calls and emails
• Provide excellent customer service when responding to clients in both French and English
• Be available for showings, open doors for visits and open houses should it be needed
Application DeadlineTBD
Summer Projects Coordinator
Reference Code9210
Company TypeNon-Profit
Job QualificationsThe eligible candidate must:
Be between 16 and 30 years of age at the start of employment;
Be enrolled at a post-secondary institution as a full-time student (defined by the institution) in
the Fall 2016 semester, and must intend to return to full time studies in September 2017;
Must be willing to commit to the full duration of the work assignment and cannot have another
full time job (over 30 hours) while employed at YES;
Be a Canadian citizen, permanent resident or person to whom refugee protection has been
conferred under the Immigration and Refugee Protection Act; and;
Be legally entitled to work in Canada in accordance with relevant provincial/territorial legislation
and regulations;
Be studying in the field of Business Administration or Marketing or related field;
Have experience in event planning and fundraising events;
Have experience in customer service and excellent people skills;
Have excellent computer skills (Windows 7 and MS Office);
They should be creative and have strong writing skills and be able to multitask and work in a
team environment.
Job DescriptionDuties:
Provide administrative support with annual initiatives
Provide follow-up for the job postings;
Research and update community listing tables;
Participate in the planning of the annual artists conference;
Replace the receptionist whenever needed;
Provide support to the events planning team;
Assist with logistics of YES' annual fundraising event including soliciting silent auction items;
Provide administrative support to the different departments;
Other projects as assigned;
Application DeadlineMay 12, 2017
Marketing Coordinator
Reference Code9209
Company TypeArt School
Job QualificationsRequirements:
- Service Canada summer job for full time student.
- Must have in school full time last year and going back full time next year
- We are seeking a creative, bilingual, marketing coordinator to play an integral role in public/media relations, community outreach, and content creation for the Pointe-Saint-Charles Art School.
Job DescriptionDuties:
The ideal candidate will:
- Identify and connect with potential students;
- Create shareable content appropriate for specific networks to spread both our brand and our content;
- Manage various email campaigns;
- Maximize effectiveness of website, social media and print advertising;
- Connect with media outlets and journalists to place stories about company news and other initiatives;
- Have an interest in the visual arts
Application Deadlineasap
In Home Special Needs Child Caregiver
Reference Code9208
Company Typeprivate family
Job Qualificationsmin Canadian secondary school completed ( or equivalent) and at least 1 year work experience as a caregiver ( or similar training)
Job Descriptioncare of 2 children in employers home , 1 is autistic- bathe dress feed and supervise children, and plan activities, accompany them to outings. Oversee rest periods and bedtime, housekeeping.
Application Deadlinemay 23 2017
Independant Retail Sales Rep
Reference Code9207
Company TypeWholesaler of Garments and Accessories
Job QualificationsIndependent, ambitious, sales driven, and customer service oriented.
Job DescriptionCalling customers, meeting with customers and preparing orders by email to the company shipment.
Application Deadlineno deadline
Reference Code9206
Company TypeFroozen manucfacturing Facility
Job QualificationsCOMPÉTENCES REQUISES :
Formation : Formation d'opérateur de chariot élévateur (atout).
Expérience minimum : Expérience dans le domaine de l'agro-alimentaire (atout).
Aptitudes requises :
• Maîtrise de la langue française ou anglaise.
• Avoir l'esprit d'équipe
• Etre organisé et rigoureux
• Etre POLYVALENT, Dynamique et avoir de l'endurance
Job DescriptionMISSIONS DU POSTE :
- Effectuer les différentes tâches assignées par le responsable de production en respectant les procédures opérationnelles établies et les bonnes Pratiques de Fabrication.
- Assurer la réception des produits, la préparation et l'expédition des commandes.
- Compléter les feuilles de contrôles reliées au poste de travail, de la tâche à effectuer
- S'assurer que tous les produits soient passés au détecteur de métal et compléter les documents associés
- Respecter les spécifications d'emballage des produits (bon produit dans la bonne caisse, bonne étiquette caisse et bonne palettisation).
- Entreposer les matières premières/produits finis dans les entrepôts en respectant la ségrégation des allergènes telle que définie dans le programme HACCP et SQF.
- Assurer la rotation des matières premières/produits finis lors de l'entreposage.
- Assurer l'ensemble des mouvements de palettes et/ou colis : stockage, déstockage et réapprovisionnement à l'aide d'un chariot élévateur.
- Maintenir son département ordonné et propre.
Application DeadlineMay 30 2017
Brand Ambassador
Reference Code9205
Company TypeBroadcasting
Job QualificationsQualifications and required skills:
• Minimum 1 year completed education in a communications program.
• Ability to bring a creative and innovative spirit to your work.
• Out-going personality comfortable approaching CBC listeners and viewers out in the community.
• Ability to work with others, enthusiasm and initiative, strong communication skills, understanding of brand identity.
• Well organized and a self-starter with the ability to work effectively with other team members as well as function independently.
• Ability to stand comfortably at outside events.
• Knowledge of CBC Montreal local radio, television and digital programs and priorities an asset.
Compensation: $15 per hour
Job DescriptionDuties and responsibilities:
• Assist CBC Montreal Communications and Marketing team with logistical set-up and tear down during promotional activations, beginning in summer 2017 and onwards.
• Forge relationships and host a fun, inclusive atmosphere at community outreach events, while maintaining the integrity of the CBC brand.
• Collect and submit engaging photographs
Application DeadlineASAP
Coordonnateur Ressources Humaines
Reference Code9204
Company TypeSports Retail
Job Qualifications•Expérience minimale de 5 ans dans un rôle RH similaire
•Connaissance pratique des programmes d'assurance collective et autres avantages dans le domaine des services aux employés et administration d'une plate-forme, un atout
•Excellentes aptitudes pour la communication orale et écrite et fortes aptitudes pour la consultation, parfait bilinguisme.
•Fortes aptitudes pour le service à la clientèle
•Solide éthique de travail, intégrité, confidentialité et obtention de résultats
•Capacité d'effectuer plusieurs tâches en même temps, de gérer et d'établir les priorités
•Expérience positive dans l'établissement de solides relations d'affaires et de partenariats
•Capacité prouvée à résoudre des problèmes et à gérer le changement.
Job Description•Administratif : rédiger la correspondance, ouvrir et distribuer le courrier, rédiger des communications destinées aux employés, préparer les factures / déboursements et la conciliation des dépenses du service, traduire divers documents de RH, coordonner les feuilles de temps / rapports d'exception pour les employés du bureau de Laval avec le service de la paie, organiser des réunions du service, préparer et envoyer les lettres d'offre d'emploi ou de cessation d'emploi.
•Fournir un soutien administratif et des éclaircissements aux gestionnaires / employés en ce qui a trait aux lignes directrices d'entreprise et aux pratiques de RH avec différents secteurs fonctionnels comme le recrutement, la rétribution globale, le mieux-être et la formation. Offrir des conseils concernant la gestion générale des ressources humaines et les pratiques générales en matière de relations de travail.
•Aider le siège social avec le lancement ou les communications aux employés en ce qui a trait aux programmes des différents secteurs des RH, comme les avantages sociaux, la rétribution, le mieux-être et la formation.
•Aider le siège social à administrer et à exécuter le programme trimestriel de reconnaissance des employés.
•Organiser le placement des employés avec le gestionnaire ou les agences (temporaire ou permanent), faire diffuser les annonces, communiquer avec les journaux, préparer les offres d'emploi et les résumés de poste.
• Maintenir une base de données des curriculum vitæ.
•Communiquer des techniques d'entrevue aux gestionnaires. Possibilité de faire passer une première entrevue dans le cas des postes d'exécutants, s'il y a lieu. Fournir des recommandations aux gestionnaires en fonction de l'entrevue.
•Administration des dossiers du personnel : administrer les dossiers des employés en collaboration avec le service de paie, le spécialiste de l'invalidité et le spécialiste de la rémunération. Administrer les descriptions de poste du bureau régional.
•Gérer et administrer les embauches relativement à la formation pour les employés du bureau de Laval en ce qui a trait à la loi 90; confirmer les séances de formation; transmettre les factures à la comptabilité; transmettre le formulaire d'évaluation aux employés.
•Gérer les fonctions administratives des programmes d'assurance du groupe de franchisés.
Assurer le contact avec le fournisseur et les membres franchisés / participants et communiquer des renseignements, diriger, soutenir et résoudre des problèmes quant à tous les aspects des demandes ou questions relatives aux avantages sociaux.
•Gérer les demandes de règlements d'assurance invalidité de courte durée ou de longue durée. Fournir des rapports au besoin et appuyer le groupe de clients franchisés.
•Créer, réviser et communiquer les offres d'emploi pour les magasins franchisés. Administrer les offres d'emploi sur les sites Web de nos bannières. Effectuer des entrevues sur demande.
•Administrer les incidents du travail avec le bureau local de CAT. Classer les rapports et assurer le suivi avec le bureau local de CAT. Participer à la formation de l'équipe de premiers soins pour le bureau local.
•Assurer le remplacement de la réceptionniste, au besoin, et coordonner le transfert des tâches de secrétariat
Application DeadlineMay 6
Conseiller (ère) aux communications (Emploi Jeunesse Canada)
Reference Code9203
Company TypeOrganisme sans but lucratif
Job QualificationsRequirements:
- Formation en en relations publiques, en communication markéting ou dans une discipline connexe.
- Connaissance des outils de diffusion médiatiques et communicationnels
- Connaissances des logiciels suivants : Photoshop, Publisher et Illustrator un atout.
- Connaissance du milieu communautaire et de l'interculturel un atout.
- Être âgé de 15 à 30 ans (inclusivement) au début de l'emploi / Avoir été inscrit comme étudiant à temps plein au cours de l'année d'étude précédente / Envisager de retourner aux études à temps plein au cours de l'année d'étude suivante (réf. : éligibilité au programme d'emplois d'été Canada 2017)
Job DescriptionDuties:
- Développer, implanter et coordonner la mise en place d'outils et de stratégies de communication; Conseiller, élaborer et mettre en œuvre des stratégies de communication;
- Réaliser des documents informationnels, notamment le site web et les réseaux sociaux;
- Préparer et coordonner, les documents communicationnels tels que brochures, dépliants et catalogues.
- Autres taches que la direction le demande liées à l'emploi.
Application Deadline15 mai 2017
Technical Development Specialist
Reference Code9202
Company TypeChemical Distribution
Job QualificationsRequirements:
- University Degree in chemistry with 5 years of application experience.
- Knowledge in epoxies, urethanes, composites, paint formulation or a similar industry would be an asset.
- Knowledge of the coatings market is required
- Must be a team player who is able to work with colleagues and customers
- Must have an intuitive curiosity sense combined with aggressive acumen for new business development
- Strong computer skills are required
- Fully bilingual in French and English
Job DescriptionDuties:
- Develop and close new opportunities within the designated industry primarily focusing on Technical customer contacts Work with customer's R&D teams to provide solutions and competitive offsets Actively communicate qualitative and quantitative updates in CRM tool (Sales Force)
- Work with management teams to develop strategic product and service solutions specific to customers and markets
- Work closely with Product Managers & Suppliers to ensure growth objectives are met
- Participate in industry associations and technical conferences as required
- Other duties as assigned
Application DeadlineMay 15, 2017
Account Manager – Water Treatment & Forestry
Reference Code9201
Company TypeChemical Distribution
Job QualificationsWhat you will require:
- University degree with two (2) years specialized training in a related field (i.e. chemistry, sales) and two (2) years' experience in outside sales is required
- Experience and knowledge of Water Treatment & Forestry and related industrial market is considered a strong asset
- Must have excellent relationship building skills for interfacing with internal/external customers and suppliers Very strong organizational skills with ability work independently is required
- Must Possess strong written and oral communication skills
- Must be a team player who is customer oriented
- Strong PC skills required
- Bilingual in French and English is an asset
Job DescriptionWhat you will do:
- Responsible for growing sales in the Water Treatment & Forestry markets within the Greater Quebec City region
- Actively manage and grow a defined sales territory
- Work with management teams to develop strategic product and service solutions specific to customers and markets
- Tailor and implement territory strategies to optimize growth in alignment with corporate objectives Create and foster relationships through multilevel selling at key customers and influencers throughout the value chain
- Provide reporting and analysis on sales results, regional market trends, and competitive updates Actively communicate qualitative and quantitative updates in CRM tool
- Provide product forecasts and consolidated sales forecasts
- Collaborate with internal support staff to ensure Univar is consistently delivering exceptional customer service
- Effectively contribute and maintain customer specific information in CRM tool
- Other duties as required
Application DeadlineMay 15, 2017
Sales Assistant/Analyst
Reference Code9200
Company TypeChemical Distribution
Job QualificationsRequirements:
- Bachelor's degree or College diploma in a related program (i.e. Business Administration) as well as 2 – 3 years of related working experience is required
- Strong proficiency using PC programs and MS Office including Outlook, Excel, Word & PowerPoint Some knowledge of sales cycles and revenue generation cycles
- Detail oriented and experienced with numbers, reporting and analysis
- Must have the ability to rationalize, prioritize and implement the appropriate level of administrative processes for successful results
- Must be a self-motivated individual with a positive attitude and strong work ethics
- Must possess strong entrepreneurial skills including being: flexible, optimistic, and a team player Some experience successfully managing projects from start to finish
- Excellent written & verbal communication
- Perfectly bilingual; spoken & written
Job DescriptionDuties:
- Take a proactive approach in understanding key performance indicators pertaining to commercial activity in order to be able to explain key drivers or causes for sales variances weekly/monthly/quarterly
- Ensure that assumptions on volume, pricing and marketing initiatives are understood, accurate and documented
- Preparation of Monthly Sales reporting - including volume & analysis using web based and excel based tools
- Preparation of Monthly Sales Activity reporting - including opportunity pipeline, customer visits and market information collected using web based and excel based tools
- Conduct Monthly Business Review with Sales Managers, Industry Managers and Product Managers Actively involved in the quarterly and annual planning process
- Coordinate General Sales Meetings
- Coordinate Corporate events
- Publish weekly Opportunity reports for distribution throughout the Ontario Sales & Marketing Teams Systematically generate sales reports 'by product, by industry vertical' in order to identify profitable and non-profitable business to Sales Management
- Take a proactive approach in understanding elements of the P&L
- Complete various administrative tasks such as expense reports, travel and accommodations booking
- Other duties as required
Application DeadlineMay 15, 2017
Pricing Administrator (16 Month Contract)
Reference Code9199
Company TypeChemical Distribution
Job QualificationsWhat you will require:
- University degree or College diploma with two (2) years of specialized training and experience in a related field (customer service, sales assistant, costing, or purchasing) is required
- Must have strong organizational skills to multi-task and meet deadlines
- Must have strong communication skills, both written and oral
- Must have advanced computer skills in Microsoft office (Word, Excel, PowerPoint, Access) and database
- Must have the ability to work well independently and demonstrate initiative
- Bilingual in French and English is a strong asset
Job DescriptionWhat you will do:
- Manage and maintain the price book and quotation system
- Manage and maintain contract pricing in DCS
- Work closely with our Sales Managers to establish pricing standards
- Works with our Account Managers and Customer Service Specialists regarding contact information, expiring quotations, etc.
- Work with Suppliers, Sales Managers, Account Managers and our Purchasing Department regarding mass price changes
- May act as liaison between Customer Service Specialists and Sales Managers on pricing matters Apply for and manage cost supports in DCS
- Produce reports as required by the Sales Managers Maintain orders/billings analysis and reports
- Other responsibilities as assigned
Application DeadlineMay 15, 2017
Supply Planner
Reference Code9198
Company TypeChemical Distribution
Job QualificationsWhat you will require:
- Bachelor's degree or College diploma in a related program and two (2) years specialized training (PMAC, APICS, or related work experience) is required
- Strong organizational, written and oral communication skills are required
- Must understand and practice customer service excellence and have strong organizational skills with the ability to prioritize in a dynamic environment
- The successful applicant must also demonstrate initiative, autonomy, ethics and the ability to analyze alternatives
- Candidates must possess advanced skills in Microsoft office (Word, Excel, PowerPoint, Access) Familiarity with ERP – MRP systems is an asset
Job DescriptionWhat you will do:
- Purchase industrial chemicals at the best combination of quality, cost, supply and delivery
- Plan orders using MRP/DRP software to optimize inventory investment
- Monitor and improve inventory performance of stock items
- Complete costing/sourcing inquiries
- Co-ordinate with forecaster, customer service, sales and operations departments to obtain information on customer requirements and resolve issues
- May negotiate price and terms of contracts
- Work with suppliers to resolve product availability, service, quality, claims and pricing issues
- Other duties as required
Application DeadlineMay 15, 2017
Représentant bilingue en Service à la Clientèle
Reference Code9197
Company TypeOutsourced omnichannel customer experience management
Job QualificationsResponsabilités de l'emploi ( incluent mais ne se limitent pas à )
- Répondre aux besoins des clients dans un contexte d'appels entrants Analyser et proposer des solutions Évaluer les opportunités de ventes Critères de base
- Excellente communication orale et écrite en Français et en Anglais Disponibilité du Lundi au Vendredi de 7h à 23h et Samedi et Dimanche de 8h à 20h Flexibilité au niveau des horaires Minimum de Secondaire 5 Capacité à bien utiliser un ordinateur Compétences
- Expérience en centre d'appel un atout
- Expérience en Service à la clientèle
Salaire de 12,25$ à 13,25$ de l'heure
Assurance médicale
Assurance dentaire
Programme d'assistance familial
Vacances payés
Journées maladies
Programme de référence d'employé
Programme de remboursement des frais d'études Programme d'avancement de carrière (CAP) Rabais employé
Job Description
- Le représentant reçoit des appels entrants des client d'une compagnie canadienne en telecommunication pour traiter leurs demandes et compléter des ventes
Application DeadlineApril 21
Brand ambassador
Reference Code9196
Company TypeEvent
Job QualificationsTu es débordant d'énergie ? Tu es sociable, doué avec les gens et tu aimes rencontrer du monde?
Nous avons besoin de gens :
Souriants, qui aiment informer et renseigner les gens;
Organisés, autonomes, démontrant une bonne capacité d'adaptation;
Qui aiment promouvoir des produits à déguster;
Qui parlent un excellent français et un anglais fonctionnel;
Responsables de gérer leur matériel et de monter/démonter un kiosque;
Capables de rédiger un mini-rapport pour chaque événement.
Conditions :
Salaire entre 15 $ et 17 $ /heure
Horaire : de 12 h à 20 h du jeudi au dimanche (24 h/semaine)
Quand : de mai à septembre
Avoir 18 ans et plus, un permis de conduire et accès à un véhicule
Job DescriptionPRODUKTIONS K RECHERCHE
15 postes disponibles !!!!
À qui la chance de passer un été avec une équipe jeune et dynamique ?
Nous cherchons des ambassadeurs pour des marques de pointe au Québec
Application Deadline25th of april
Customer Service; Online Chat Representative
Reference Code9194
Company TypeTelecommunications
Job Qualifications•Minimum 1 year of demonstrated customer service and sales experience within a fast paced retail, sales and/or call centre environment. Previous chat experience is an asset
•Superior written and verbal communication skills, including strong grammar and editing skills will be mandatory
•Excellent organizational & multi tasking skills with ability to handle multiple customer chat conversations simultaneously
•Adaptable to changing priorities and challenging situations with integrity, empathy and sincerity
•Minimum Typing speed of 45-50 WPM with a high degree of accuracy
•Ability to meet deadlines and input data with high level of speed and accuracy
•Strong selling skills with a demonstrated ability to close the sale
•Strong computer skills including knowledge and proficiency with Microsoft Office (Word, Excel, and Outlook)
•Ability to work independently with the desire to go above and beyond while contributing to your team's overall success
•Ability to work flexible shifts including evenings, weekends and statutory holidays
•Professional business manner
Job Description•Correspond with customers primarily online via Online chat and e-mail
•Provide professional and knowledgeable service while delivering an exceptional customer experience
•Establish strong customer relations with both internal and external customers
•Promote Shaw's products and services through identifying customer needs
•Seek out opportunities for additional sales with new and existing customers
•Complete data input with a high level of speed and accuracy
•Verify rates and codes to ensure accurate customer billing
•Ensure department and individual goals are consistently met
•Represent Shaw in a positive and professional manner
•Various other duties as needed
Application DeadlineMay 3rd, 2017
Technicien de service en instrumentation
Reference Code9195
Company TypeAutomation & Instrumentation
Job QualificationsRequirements:
- DEC en instrumentation/automatisation;
- DEC en électronique industrielle ou connexes;
- Min 5 à 7 ans d'expérience dans un rôle similaire;
- Des compétences démontrées pour résoudre des problèmes et une curiosité naturelle pour la façon dont les choses fonctionnent;
- Axés sur les résultats et le service à la clientèle;
- Solides compétences en matière de communication orale, écrite et interpersonnelle;
- Une capacité de travailler de façon autonome et sous un minimum de supervision ;
- Bonne capacité à travailler sous pression;
- Posséder les exigences physiques pour effectuer le travail;
Conditions de travail
- Sur la route- doit avoir un permis de conduire valide;
- Des heures supplémentaires occasionnelles seront nécessaires;
Job DescriptionLe/la candidat (e) se rapportera directement au directeur de succursale et travaillera en étroite collaboration avec le coordonnateur de service qui sera responsable de diriger le projet pour lui. Celui-ci prépare le nécessaire pour assurer que le technicien soit prêt à intervenir chez les clients avec succès. Le/la candidate sera responsable de réparer, dépanner et effectuer une maintenance préventive sur une variété d'équipements dans différentes industries et conditions de travail. Le technicien en instrumentation suivra les procédures et les instructions de travail et représentera Elite en fournissant un service fiable et de qualité à nos clients. Il / elle veillera à ce que les buts et les objectifs soient atteints, tout en promouvant et en respectant la culture et le Code de conduite sur la santé et la sécurité d'Elite Technologies.
Tâches et responsabilités
- Effectuer des appels de service pour les clients d'Elite;
- Étalonner des instruments de champs;
- Effectuer des dépannages sur les équipements de procédé existants;
- Accomplir des mises en marche sur des projets en instrumentation et automatisation;
- Maintenir un espace de travail propre et organisé;
- Programmer des PLC et des DCS est un atout;
- Compléter des rapports de service en fin de journée;
Application Deadline2017-5-19
Event Project Coordinator
Reference Code9192
Company TypeEvent Organization
Job Qualifications
- Eligible to Emploi Quebec Wage Subsidy program is an asset
- Minimum five years of experience in event planning and facility with computer
- Excellent English language skills (oral and written) – The primary language is English. Good French language skills. Any other language is an asset.
- The candidate must have willingness to work a flexible schedule according to the requirements of organizers involved (who might be in different time zones).
- Excellent organisational skills and attention to details
- Strong computer skills are an asset
- Create chemistry and synergy within the local organizers
- Have a positive attitude (polite, courteous, friendly, etc…) and be persuasive and tactful
- Ability to work well under pressure
Job DescriptionAs Event Project Coordinator, you will:
- Create and monitor event city webpage Monitor ongoing projects according to Dîner en Blanc guidelines Set and enforce timelines and deliverables of each event
- Communications:
- Follow up/Monitor/Coach city hosts on organizing a Dîner en Blanc event and execute post event follow-ups
- Train hosts to use Dîner en Blanc website and web plateform for ticket purchasing Monitor and troubleshoot level 1 software issues w/city hosts
- Map or write processes for event planning Update Project Management tools
- Maintain Survey, City lists, Website requirements (Post event Photo/Video)
- Monitor and assist with payment plateform (ex: Paypal) Collaborate with Dîner en Blanc team and attend team meetings
- Streamline communications with team internally to improve processes for hosts.
- Flag team on all issues with hosts and relay information and concerns of hosts to Operation Manager (troubleshooting mode)
Application DeadlineMay 30, 2017
Senior Accounting Technician/Bookkeeper
Reference Code9193
Company TypeHealth/Technology
Job Qualifications• DEC, B.A. or B.S. in Accounting, Finance, Business, or a closely related discipline, or an equivalent experience
• 5 years of experience in a similar role, in a startup technology environment, an asset
• Proficient knowledge of cloud based accounting platform QuickBooks is mandatory
• Proficient with Microsoft Office Suite
• Solid understanding of global accounting and bookkeeping operations and principles
• Ability to be resourceful and proactive in dealing with issues that may arise
• Proven ability to calculate, post and manage accounting figures and financial records
• Great analytical skills and result-oriented, meticulous and great initiative skills
• Ability to effectively communicate cross-functionally with all levels of management
• Self-starter and team player who works effectively autonomously with a minimal of supervision
• Ability to work in a fast-paced and start up environment
• Bilingual, French and English, written and spoken
Job Description• Oversee, set up and manage all accounting cycle operations, including account receivable/payable, expenses report, GL, payroll, bank reconciliations, etc.
• In charge of preparing various reports; monthly and year end closing, reconciliation and balancing of accounts, cash flow reporting, etc.
• Generate invoices, track sales and issues invoices, follow up on collections
• Comply with local, state, and federal government reporting requirements and tax filings and coordinate the provision of information to external auditors for the annual audit
• In collaboration with the external accountant, ensure quality control over financial transactions and financial reporting and miscellaneous finance issues as they arise
• Provide financial analyses as needed, in particular for capital investments, contract negotiations, etc.
• Develop internal business processes and accounting processes and policies to maintain and strengthen internal controls
Application DeadlineApril 30th 2017
Business Development Associate/Appointment Setter
Reference Code9189
Company TypeWealth Management
Job QualificationsRequirements:
- Bilingual French/English spoken.
- Exceptional phone skills and work ethic.
- Excellent follow-through skills.
- Self-starter able to work with minimal supervision.
- Strong organization and time management skills.
- Excellent communication and customer service skills.
- Energetic, tenacious and results driven.
- Minimum of 2 years' experience with business to business appointment setting.
- Ability to interact effectively with people at all organizational levels.
Job DescriptionDuties:
- Telephone sales - cold calls and warm calls.
- Prospecting and researching for new business by identifying, qualifying and contacting leads from various online and offline resources.
- Tracking and follow up correspondence with prospective new clients
- Researching potential clients and creating call logs for tracking and follow-up actions.
- Develop pipeline of sales and business opportunity (partnerships, etc.) leads through cold calling.
Application DeadlineJune 2017
Business And Sales Leader
Reference Code9191
Company TypeAviation/Aerospace
Job QualificationsRequirements:
- Education: Bachelor's Degree
- Travel: Sometimes
- Must be proficient in English/French
- This leader must be able to work with a cross function team of business, recruitment, HR and others to quickly respond to customer staffing and contractor needs.
- Must have a good understanding the staffing and contractor business.
- Establish initial relationship leading to a contractual relationship.
- Have a good understanding of the contracting methods for contract staffing environment and potentialities, get contract in place, and build trusted relationships with key people, decision makers including procurement, engineering, HR and other organizations as needed.
Job DescriptionDuties:
- Work with existing and potential Aerospace customers in Montreal Canada to identify/create opportunities for placement of consulting/staffing resources.
- Build and grow the staffing/contractor business in Canada by developing in-depth Customer knowledge and relationships.
- Establish initial relationship leading to a contractual relationship.
- Lead overall effort to grow Customer revenue and profit to emerge as the staffing/contractor partner of choice for our Canadian Customers.
- Managing the overall margins to meet profitability targets
- Develop & implement plans to enter new Customers or divisions of existing clients within the region.
Application Deadline4/30/2017
Human Resources Coordinator
Reference Code9190
Company TypeRetail
Job QualificationsRequirements:
- 5 or more years experience in a similar HR role (including supporting advisors and - or HR director) Working knowledge of group insurance programs and other benefits in the area of employee services and administrating a platform, an asset
- Excellent communication skills, both written and verbal as well as strong consultation skills, fluently bilingual Strong customer service skills
- Strong work ethic, integrity, confidentiality and result oriented
- Able to multi-task, manage and prioritize
- Experience in building strong and successful business relationships and partnerships
- Proven ability to resolve problems and change management
Job Description
- Secretarial: writes correspondence, open and distribute mail, write communications to employees, prepare invoice/disbursements and reconciliation of department expenses, translate various H.R. documents, coordinate time sheets/exception reports for Laval office employees with payroll, facilitate in the organization of department meeting, prepare and send letters of offer/termination of employment
- Provides administrative and employee service support and clarity to managers/employees with respect to the set corporate company guidelines and H.R. practices within different functional areas such as recruitment, total rewards, wellness, and training.
- Provides advisory support pertaining to general human resource management issues and general employment relations practices.
- Assist corporate office in the launch and/or communications to employees pertaining to programs in the different areas of H.R. such as benefits, rewards, wellness and training.
- Assists corporate office in the administration and distribution of the quarterly employee recognition program.
- Arrange staff placement with manager and/or agencies (temporary status), place ads, contact newspapers, prepare job posting and maintain posting summary.
- Maintain a resume database.
- Provide interview techniques to managers.
- Personnel file administration: administration of employee files in collaboration with payroll department, disability specialist and compensation specialist.
- Administrate regional office job descriptions.
- Manage and administrate enrolment pertaining to training for Laval office employees pertaining to Bill 90; confirm training sessions; forward invoices to accounting; forward evaluation form to employees.
- Manage the administration function (enrolment – status change and invoicing) functions of the Franchise group insurance benefits program.
- Liaise with carrier and franchise members/participants in providing information, direction, support and resolution on all aspects of benefit queries and matters related to group insurance.
- Manage short-term and long-term disability claims for franchise group insurance.
- Provide reporting as required and support franchise client group.
- Administrate job postings on banner web sites.
- Administrate local WCB employee incidents.
- File report and follow-up with the local WCB office. Ensure participation and training of a first aid team for the local office.
- Ensure replacement of receptionist, when required and coordinates transfer of secretarial tasks
Application DeadlineMay 8
Comptes à recevoir.
Reference Code9188
Company TypeFabricant de popcorn
Job QualificationsRequirements:
- 2 années d'expérience aux comptes à recevoir
- Études collégiales terminées
- Maîtrise de la langue française (parlée et écrite) Excel + Word
- Bonne connaissance de l'anglais
Job DescriptionNotre compagnie jeune, dynamique et en pleine croissance, est à la recherche d'un directeur/directrice des comptes à recevoir.
Application Deadline1 May, 2017
Household Logistics Coordinator
Reference Code9187
Company TypeFreight Forwarding and Logistic Company
Job Qualifications- Able to provide first-rate customer service and solutions to all clients
- Previous experience in the moving of Household goods would be an asset
- Excellent communication skills
- Ability to speak and write English and Japanese is required, and -French is an asset
- Ability to lift and move up to 50lbs
- Strong problem solving skills in a professional and analytical manner
- Time management skills
- Attention to detail, well-organized and self-motivated
- Ability to work independently and as part of a team
- Knowledge of MS Office, specifically Excel
- Possession of a clean Class 5 driver's license
- Have a flexible schedule with the ability to work overtime
Job Description- Provide exceptional customer service to clients in every phase of the moving process
- Arrange visits for estimates, identify clients' needs on site and prepare quotes
- Handles project shipment and coordinates the normal operation for Household Import/Export.
- Prepare various reports required for day to day management.
- Assist in Warehouse tasks, such as packing and carrying boxes, and handling cargo with a pallet jack.
-Various other duties as may be required by Branch Manager
Application DeadlineMay 13, 2017
Project Manager
Reference Code9186
Company TypeProfessional Services company, providing training programs to the pharmaceutical industry
Job QualificationsRequirements:
• Bachelor's degree in commerce, information system management, engineering or in a related discipline
• Minimum 3 to 5 years of experience in project management with expertise in managing budgets
• Experience in storyboarding or information system design
• Experience in web/multimedia production: web interface design, sound and video production/editing, animation, programming
• Knowledge of multimedia technologies, editing tools, web and development tools
• Skills required to succeed in this role: thrive on challenges, strong time management / able to prioritize, organized, negotiation skills, creativity, detail oriented, good team player, good communication and leadership skills, problem solving abilities and stress management
• Computer skills: MS Office Suite (Outlook, Word, Excel, PowerPoint) and MS Project
• Languages: English (written and spoken), basic French
• PMP Certification
• Experience in pharmaceutical, healthcare, and training sectors
• Knowledge of eLearning standards and best practices
• Prior experience with event coordination
Job DescriptionThe Project Manager is responsible for delivering assigned projects on time and on budget, in order to meet the client's objectives. This includes the project setup and management of all stages of the project life cycle: timelines, budgets, communications, etc.
Responsibilities/daily tasks:
Project development
• Takes the Statement of Work, contract or Proposal and develops a project in accordance with the client's needs and the project specifications
• Develops and maintains project timelines, budget, resource allocation, and milestones
• Guides and co-ordinates project activities and staffing on a day-to-day basis
• Ensures internal quality reviews on all deliverables, and validates that the product being developed is meeting the project specifications
• Troubleshoots potential project issues through active communication with the appropriate stakeholders (lots of teamwork)
• Ensures that any project is conducted in line with the standard IC Axon development and validation processes
Customer liaison
• Provides ongoing communication with the client project team to establish a clear and shared understanding of the requirements of the SOW with the customer
• Responds to client's requests for information and project status
• Manages all forms of change requests on projects in collaboration with supervisor and sales team
Budget and invoicing management
• Manages and reviews budget throughout the project life cycle
• Assists in maintaining billing schedules
Application DeadlineMay 12, 2017
Home Support Worker (Blauer Family)
Reference Code9185
Company TypePrivate Home
Job QualificationsRequirements: REQUIREMENTS & WORKING CONDITIONS:
- Secondary Vocational Course (Diploma)
- 1 to 2 years experience related to the job offer
- English speaking and writing
- Starting salary 10.75/ hr. can be adjusted according to length of experience related to the job offer.
- Full time job (40/wks.). Permanent and able to work in flexible hours. Job is available August 20, 2017
- Can apply anytime
-Optional accommodation is available at no charge in a live-in basis. (Note: This is not a condition of employment)
Job DescriptionMAIN FUNCTIONS:
Taking care of person with medical problem, Assist in bath, dress and personal hygiene, Accompany to doctor's appointment, Remind medication, Assist in walking exercise and mobility, Cooking and preparing meals and snacks, Perform housekeeping routine, washing dishes, making beds, laundry and running errand.
Application DeadlineAnytime
Reference Code9184
Company TypeMoving and Delivery Company
Job QualificationsRequirements:
- Polite and calm at all times.
- Physically strong, be able to lift and carry at least 75 lbs.
- Able to learn and follow proper lifting techniques to avoid injury.
- Able to follow directions and able to ask for instructions from crew chief.
- Able to work in a group.
Job DescriptionDuties:
- Follow instructions from crew chiefs.
- Learn from experienced coworkers how to pack, wrap, and carry furniture, boxes and personal effects for our clients.
- Maintain cleanliness and neatness of trucks and work areas at all times.
- Maintain a positive disposition at all times, even though some days may be very long and tiring.
Application DeadlineOpen
Customer Care Representative
Reference Code9183
Company TypeTelecommunication
Job Qualifications• 2+ years of related working experience in a telematics, telecommunication or software industry.
• Excellent written and verbal communication skills
• Comfortable using the current office suite (Word, Excel, Outlook)
• Demonstrated decision-making skills
• Strong organizational skills including research, documentation and follow-up
• Demonstrated problem-solving skills with an emphasis on collaboration and working with all levels of customers
• Flexible work style with the ability to handle numerous tasks simultaneously within a deadline oriented function
• Able to work in a team-based environment
• Must exude strong customer centric skills at all times coupled with a positive, professional attitude.
Job Description• Provide phone support, inbound/outbound assistance with technology improvements, and offered in-depth market and product knowledge to customers
• Perform installation checks with technicians
• Respond to customers e-mails
• Ownership of customer issues from start to finish - to the customers' satisfaction
• Develop a good understanding of all the requirement documents and use cases that the customer is likely to encounter
• Debug, understand, able to reproduce challenges in order to gather the required logs for Development to resolve an issue
• Accurately and consistently utilize provided tools to resolve customer issues
• Monthly preparation, validation and delivery of specific customer reports on a timely basis.
• Offer technical assistance to outside sales team
• Recommend process changes and enhancements based on customers' evolutions and growing requirements.
• Share insight with the team to improve overall customer care
Application DeadlineApril 30,2017
Storage Architect
Reference Code9182
Company TypeSAAS Technology
Job QualificationsWhat You'll Need
- BS degree in Computer Science or related engineering discipline or equivalent professional experience
- Engineering experience in the software industry, particularly with backend or operational systems. (SaaS industry experience is preferred but not required.)
- Experience with continuous deployment a plus
- Experience with containers and/or micro services a plus Some development experience (Go, Java, or Python preferred)
- Experience with Continuous Integration tools (CI), Jenkins. or TravisCI preferred
- Experience with distributed Source Code Management tools (SCM)—Git is preferred
Job DescriptionWhat You'll Do
- Utilize your knowledge of database, network, server, storage and security technologies to deliver services and APIs that enable developers to deploy and utilize data technologies.
- Provide teams with metrics and events about their database health.
- Oversee and be responsible for overall data systems and infrastructure operations in our cloud environment.
Application DeadlineN/A
PostgreSQL Expert
Reference Code9181
Company TypeSAAS technology
Job QualificationsWhat You'll Need
- BS degree in Computer Science or related engineering discipline or equivalent professional experience
- Engineering experience in the software industry, particularly with backend or operational systems. (SaaS industry experience is preferred but not required.)
- Experience with containers and/or micro services a plus
- Some development experience (Go, Java, or Python preferred)
Job DescriptionWhat You'll Do
- Take ownership of our PostgreSQL infrastructure. Improve its performance, scalability, stability, and fault tolerance. Improve our monitoring and alerting tools.
- Utilize your knowledge of database, network, server, storage and security technologies to deliver services and APIs that enable developers to deploy and utilize data technologies.
- Provide teams with metrics and events about their database health.
- Oversee and be responsible for overall data systems and infrastructure operations in our cloud environment.
Application DeadlineN/A
Automotive painter
Reference Code9180
Company TypeTruck Collision Center
Job QualificationsSpray booth experience
Job DescriptionPrep - prime & Paint
Application DeadlineApril 20, 2017
Vocational Education Teachers
Reference Code9179
Company TypeSchool Board
Job Qualifications•Minimum of three (3) years industry or previous teaching experience
•Excellent Communication skills in English
•Teaching certification would be an asset
Job DescriptionThe English Montreal School Board is presently recruiting Day and Evening teachers to teach in the following programs:
•Automated Systems Electromechanics
•Automobile Mechanics
•Professional Cooking
•Industrial Drafting
Application DeadlineMay 10, 2017
Clinic Coordinator
Reference Code9178
Company TypePrivate Psychology Clinic
Job QualificationsRequirements:
- Computer literate (Mac OS), especially Microsoft Office
- Attention to detail
- Strong communication skills
- Problem solving
- Ability to take initiative
- Discretion
- Marketing education/experience an asset
- Bachelor's degree an asset
Job DescriptionDuties:
- Responding to phone and email messages
- Booking appointments for evaluations
- Confirming appointments
- Preparing evaluation forms
- Welcoming clients at evaluations, collecting payment, and explaining the forms
- Maintain office supplies and replenish required forms
- Maintain the website
- Liaise with external agencies and suppliers
- Manage mailing lists
- Promote special events and services
- Other duties as required
Application DeadlineApril 21, 2017
Payroll Clerk
Reference Code9177
Company TypeMedical Devices
Job QualificationsAP experience, quick learner, autonomous
Job DescriptionAccounts payable
Application Deadlinetill filled
Bilingual Sales Specialist- Full Time
Reference Code9176
Company TypeMarketing
Job QualificationsFrench is a Must for this role
Job DescriptionAbout The Role:
As a Sales Specialist, your role will specialize in garnering customer acquisition for our clients' financial products. This individual would be working inside various retail locations or events focused on customer engagement to achieve the given objective. We are looking for someone who enjoys working with others in an exciting fast paced environment and most importantly likes to have fun at work!
What you will bring:
· Minimum one year of experience in sales, brand promotions or/and customer service
· Strong communication skills, FRENCH is a must!
·Outgoing and contagious personality
·Passionate about assisting customers learn about new products/services
· Demonstrate a strong image for both Kognitive and our clients
· Willing to travel between near by retail locations within their defined region
· Access to a vehicle and Full G Class Driver's License are considered an asset, but not required
Compensation Details:
· Competitive pay: between $40,000 to $60,000; including commission (hourly basis)
· Corporate Benefits Program after 3 months of employment
· Organic career growth opportunities
· Flexible work environment
· Extensive training program
· Vehicle mileage expense reimbursement (for work purpose only)
Do you enjoy interacting and meeting new people?! Do you want to start a rewarding career with the opportunity to grow with the industry's fastest growing company?!
Application DeadlineMay
Bilingual Technical Support Analyst
Reference Code9174
Company TypeSoftware Engineer/ Telecommunications
Job QualificationsEducation and Experience
• Working knowledge of fundamental operations of relevant software, hardware and other equipment
• Knowledge of relevant call tracking applications
• Knowledge and experience of customer service practices
• Related experience and training
• University Degree in relevant field
• Windows administration and deployment
• Experience with Cisco nice to have Key Competencies
• Oral and written communication skills
• Customer service orientation
• Problem analysis and problem-solving
• Adaptability
• Planning, organizing and attention to detail
• Stress tolerance
• Team player
Job DescriptionUser support and customer service on company supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.
Main Job Tasks and Responsibilities
• Respond to requests for technical assistance in person, via phone, electronically
• Diagnose and resolve technical hardware and software issues
• Research questions using available information resources
• Advise user on appropriate action
• Follow standard help desk procedures
•Log all help desk interactions
•Redirect problems to appropriate resource
• Identify and escalate situations requiring urgent attention
• Track and route problems and requests and document resolutions
• Stay current with system information, changes and updates on call rotation
Application DeadlineMay 5th, 2017
Lawyer or Notary, English-speaking Communities
Reference Code9173
Company TypePublic legal information and education (non-profit)
Job QualificationsThis Lawyer or Notary will play a key role on the team serving Quebec's English-speaking communities. A versatile professional, this person will be asked to handle a wide variety of legal, communication and administrative assignments. This person will work to understand and meet the needs of Quebec's English-speaking citizens and to ensure that Éducaloi is well-known among this audience.
This person will report to the person in charge of services for English-speaking communities.
Skills and Requirements
-Member of the Barreau du Québec or the Chambre des notaires (An equivalent title from another Canadian or American jurisdiction might be considered.) -Work experience of three years or more in the legal field -Work experience or an aptitude in these areas:
French to English legal translation
Plain language (written and spoken)
Designing effective and creative legal information tools
Legal research and analysis
Communicating and networking with diverse audiences
Organizing and offering information workshops and training sessions
-Well-organized and a self-starter
-A gift for communicating clearly
-Good with people and able to work in a team
-Perfect knowledge of English (written and spoken) and a working knowledge of French
-Creative and meticulous
-Familiarity with the needs and challenges of Quebec's English-speaking communities
-Have a driver's license and able to get around easily
-Training or experience in communication or journalism
-Training or experience in project management
Job Description-Translate legal and communication documents from French to English, and revise translations done by freelancers
-Create and update plain language legal content aimed at various clienteles in a variety of media (Web, video, paper, etc.)
-Do legal research on various subjects
-Present Éducaloi to the public and partner organizations to raise Educaloi's profile and to develop new partnerships
-Attend events of English-speaking communities to meet with citizens and find out about their needs -Give information workshops and training sessions on various topics to a range of audiences
-Handle administrative tasks associated with services for English-speaking communities
-Provide support to the person in charge of services for English-speaking communities
Application DeadlineApril 28, 2017 at 5 p.m.
Administration Officer
Reference Code9171
Company TypeNon for Profit
Job QualificationsSkills and Experience
• DEC in Accounting, Business Administration or equivalent
• Proficiency in MS Office products and Experience with Simply Accounting software
• Experience working in an office environment
• Excellent numeracy skills
• Excellent interpersonal skills
• Excellent organizational, time management and problem resolution skills
• Ability to multi-task, prioritize activities and meet deadlines
• Ability to work effectively in a team environment
• High level of accuracy and attention to detail
• Bilingual (English and Spanish), with working knowledge of French.
Job DescriptionMain Activities:
Produce and examine Secretariat accounting records, financial statements and other financial reports ensuring accuracy, completeness, and conformance to reporting and procedural standards.
Operate accounting and financial management of FAST projects, from budget allocation of revenues and expenses to monitoring reporting, and controlling processes.
Prepare project reports for Donors according to the Donors' specific requirements.
Administration and reporting of partners' projects.
Assist in the administration and development of FAST budget, maintain and analyze Secretariat budget, and prepare periodic reports to compare budgeting and actual costs.
Assist in the administration of FAST bank accounts and prepare monthly bank reconciliations.
Draft consultant contracts and prepare consultants payments ensuring the consultants comply with the relevant reports/receipts before disbursing consultants' payments.
Prepare payroll, timesheets and staff payments.
Prepare financial information for FAST Board of Directors and for the Executive Committee.
Other activities:
Register and allocate expenses in the accounting system.
Responsible for projects and bank accounts reconciliation in the accounting system, with the support of the accountant.
Prepare expense claims, checks, transfers and accounts payable.
Responding to requests for information and drafting general correspondence
Liaise with external suppliers when needed (insurance, landlord, etc.).
Assist in the organization of special events such as FAST Financial Fair, Board and Lenders Meeting.
Arrange hotels and flights reservations for FAST's staff, consultants and event speakers, and coordination of catering, venue and technical equipment for FAST events.
Greet and assist visitors.
Answer and direct calls to inquiries.
Perform general office support such as scanning, filing, faxing, and couriers.
Application Deadline04-15-2017
Ambassadeur de Marque
Company TypeDirect Sales and Marketing Company
Job Qualifications-Avoir un esprit d'initiative et fortes capacités de réseautage.
-Habiletés d'analyse et de résolution de problèmes.
-Experience en service à la clientèle et ventes est un atout.
-Smartphone avec un plan de data est indispensable.
Job Description-Engager avec des centaines de personnes chaque jour.
-Capable d'approcher les clients avec confiance et resilience ayant le desir de reussir.
-Expliquer les spécifications de produits promus aux clients afin d'initier une vente .
-Etre proactif pour aider les clients à mieux connaitre les produits offerts avec une attitude professionnelle et conviviale.
Application Deadline20 Avril, 2017
Artistic and Administrative Assistant
Reference Code9170
Company TypeTheatre Company
Job Qualifications
- Excellent oral and written
- English and functional written and oral
- French
Job Description
- Responsibilities include:
- Assisting with public relations, marketing, fundraising and development for a fast-paced creative environment,
- Assisting with communications campaigns (including E-Newsletter content and content for Blog and Social media,
- Assistance with marketing and branding including web edits,
- Assistance with administrative duties for the office of Imago Theatre,
- Assistance with outreach to groups and schools for event ticket sales,
- Assistance with event planning and management,
- Other project-based responsibilities.
- Experience in arts administration and communications is an asset.
- Knowledge of and interest in the Montreal arts and theatre community is also an asset.
Application DeadlineApril 14, 2017
Event Technician
Reference Code9169
Company TypeHigh Tech
Job QualificationsRequirements:
• You have completed a DEC or higher in computer systems or any other related field.
• You have a strong technical background in PC architecture and Windows operating systems. Knowledge of Matrox products as well as Linux operating system is an asset.
• Knowledge of audio, video, broadcast technologies (network switches, routers, graphics stations, control systems, cameras and cabling).
• Excellent trouble shooting skills with the ability to work well under pressure in a multitasking environment.
• Knowledge and experience with cabling and cable management techniques.
• Meticulous, organized and capable of establishing priorities to meet tight deadlines.
• Available to travel to events internationally.
• Ability to lift 50 lbs.
• Prior tradeshow work experience is an asset.
• Excellent knowledge of English and French is required.
Job DescriptionDescription
The Event Technicians prime role is to provide audiovisual support across all events. Under the supervision of the Event Planning Supervisor, you will be expected to:
• Collaborate with several groups including Marketing, Sales, Product Management, Operations and Engineering to determine exact audiovisual requirements for tradeshow demos as well as internal customer visits and trainings.
• Review demo requests to determine how best to showcase and integrate demo equipment (TVs, PCs, mounts, cabling, etc.) into the allotted space.
• Review audiovisual requirement list and research & recommend new equipment purchases – when required.
• Install, test, and configure hardware/software on demo equipment.
• Prepare 3D sketches of booth layouts as well as wiring diagrams for demo stations.
• Provide electrical requirement estimates based on audiovisual requirements.
• Pack equipment, tools, and accessories & prepare outgoing and incoming paperwork.
• Coordinate shipping and receiving with the logistics department.
• Travel to events for demo equipment installation/teardown and booth duty – when required.
• Unpack equipment, tools, and accessories when returned and ensure all is in working well prior to storing equipment.
Application DeadlineMay 5, 2017
Digital Marketing Representative
Reference Code9168
Company TypeHigh Tech
Job QualificationsRequired Skills
• 5+ years' experience in marketing or web
• Strong web programming knowledge
• Ability to thrive in an ever changing environment
• Superior organization skills: must be able to direct multiple initiatives simultaneously and be responsive to internal and external constraints and inter-dependencies;
• Strong attention to detail for budgets and technical requirements
• Ability to prioritize and meet deadlines
• Analytical experience an asset
• Bachelor's degree in communications, business administration or related fields;
• Excellent communication skills (verbal and written);
• Must be perfectly fluent in French and English;
• Expert knowledge of Microsoft Office (particularly Microsoft Excel) and desktop graphics applications preferred;
• Ability to work collaboratively in a team environment.
Job DescriptionThe Digital Marketing Representative is responsible for the following activities:
• Scope, development and execution of the Matrox website changes
• Ensure the proper use of templates to increase efficiency and minimize internal resource requirements
• Improve the usability, design and conversion of the Matrox web marketing initiatives
• Obtain and follow directives from the IT web team
• Collaborate with internal teams to create landing pages and optimize user experience
• Identify and implement changes to the leads database to increase effectiveness
• Ensure consistent tracking on all marketing activities, where applicable
• Measure and report performance of marketing initiatives and campaigns, and assess against goals (KPIs and ROI); take action to improve results and track progress on a regular basis
• Evaluate emerging marketing technologies and provide thought leadership and perspective for adoption where appropriate
• Research the latest SEO/SEM techniques and devise strategies to drive online traffic to the company website
• Conduct keyword research and analyze competitive landscape;
• Track page rankings and examine internal web traffic patterns; advise structural changes to website as required
• Assist the Marcom & Content teams in developing and integrating content marketing strategies
• Work with the IT web team to optimize SEO in the back-end and exploit technical opportunities
• Develop and optimize paid search and display campaigns (PPC), taking advantage of evolving resources and adjusting as needed based on results
• Plan and monitor the ongoing company presence on social media
• Coordinate Email marketing campaigns, whether internal, with partners/channel or 3rd party advertising
• Promote consistent branding across all campaigns and channels
• Plan, execute, and measure experiments and conversion tests
• Stay abreast of digital marketing trends and best practices; present recommendations and/or oversee implementation of new strategies to optimize spend and performance based on insights
Application DeadlineMay 5, 2017
EAP Clinical Counsellor
Reference Code9167
Company TypeEmployee Assistance Provider
Job Qualifications
- Social worker, Counsellor or Psychologist with accompanying Master's degree or diploma.
- Professional association membership or registration.
- Minimum 2 years direct client-contact providing counselling or mental health services (post-qualification).
- Experience providing assessments and/or using clinical assessment tools.
- Training in mindfulness or solution-focused counselling an asset.
Job DescriptionResponsibilities:
- Provide telephonic counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
- Adhere to the ethical, therapeutic and legal standards, which govern service delivery, as well as policies, procedures and laws, which apply to the organization and country, as appropriate.
- Appropriately refer clients to external resources or within WPO as part of our holistic approach.
- Maintain clear clinical and task-oriented documentation in case management system.
- Possess genuine listening skills and can provide short-term clinical interventions such as CBT, Motivational Interviewing and solution-focused techniques.
- Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.
- Develop clear and concise treatment plans for clients with various session models.
- Assess clients thoroughly to ensure short-term counselling appropriate.
- Follow-through with additional tasks as identified by the clinical management team.
- Culturally sensitive to our clients and flexible using a telephonic interpreter as needed.
- Competent in using our various methods of contact – telephone, video, email, text and live chat.
- Flexible with regards to schedule – may be required to work some shifts outside regular shift hours to support the needs of the business and client volume intervals.
- This job description in no way states or implies that these are the only duties to be performed in this role and therefore, this employee will be required to follow any other functional-related instructions and to perform any other duties requested by his or her supervisor.
Application Deadline06/01/2017
Youth Facilitator
Reference Code9166
Company TypeEducational Charity
Job QualificationsQUALIFICATIONS
Our youth facilitators are bright, friendly, energetic, curious and motivated individuals who also…
-Care about children's voices and ideas, and want to help cultivate them;
-Possess excellent interpersonal skills, professionalism and problem-solving skills;
-Have a strong sense of initiative and enjoy working with children (particularly ages 5-7);
-Boast great organizational skills with the capacity to multitask and learn quickly;
-Thrive in dynamic, fast-paced and flexible educational environments;
-Can communicate fluently in English and French in a bilingual setting;
-Love teamwork and a happy, playful working disposition!
-Previous experience working with children in educational settings
-Technical skills in multimedia (photography, film, design, etc.)
-Knowledge of the Philosophy for Children (P4C) pedagogical model
-240 hours over a six-week contract (July 3 to August 11, 2017);
-Working on site at our Concordia University location on Loyola Campus in Montreal, Canada;
-Positive work environment with a highly dedicated, experienced and energetic team;
-As this is a student position, candidates must:
a) be under 30 years of age,
b) have been registered as full-time students in the previous academic year and intend to return to school in the next academic year,
c) be Canadian citizens, permanent residents or otherwise legally entitled to work in Canada.
-Brila is an equal opportunity employer—all qualified applicants will be seriously considered
Job DescriptionROLES & RESPONSIBILITIES
Our youth facilitators get involved in all aspects of our camp programming, including…
-Contributing to the development of the camp curriculum, themes and projects;
-Organizing and implementing educational activities for camp participants aged five and up;
-Leading one or more groups of camp participants in educational activities;
-Facilitating collaborative dialogue and creative projects with camp participants;
-Mentoring camp participants throughout the day through games and exercises;
-Assisting special guests who are practicing professionals hosting camp workshops;
-Helping with the camp evaluation, pedagogical review and assessment protocols;
-Contributing to the pre-production of the youth digital magazines
Application DeadlineApril 17, 2017
Graphic Arts Technician
Reference Code9165
Company TypeSchool Board
Job Qualifications
- Diploma of College studies in Graphic Design or a diploma or an attestation of studies recognized as equivalent by the competent authority
- Fluency in English (both oral and written) and have a strong working knowledge of French (both oral and written)
- Expert knowledge in CSS/CSS3 and HTML 5
- Advanced knowledge of Adobe CS6 (Photoshop, Dreamweaver, Illustrator, InDesign) Good knowledge of JavaScript and JQuery
- Knowledge of Bootstrap (or similar) framework would be an asset
- Knowledge of ASP.NET, C#, and PHP would be an asset
- Ability to operate a digital SLR camera
- Experience in journalism or communication will be considered an asset
- Ability to work independently and meticulously, think logically, and analyze complex problems
- Ability to plan, prioritize and manage several projects at once, working under tight timelines
- Ability to work well in a team oriented office atmosphere
- Ability to communicate effectively, quickly develop relationships and maintain a high level of customer service
- Access to a car in order to be present in several different schools and/or centres
Job DescriptionThe principal and customary work of an employee in this class of employment consists in developing and conducting technical work in the areas of applied and graphic arts.
Application DeadlineApril 14, 2017
Sole Girls Coach
Reference Code9164
Company TypeOrganization
Job QualificationsFirst Aid Certificate
Job DescriptionEmpower girls in your community!
Are you ready to transform lives for the better and give girls the opportunity to feel confident in their body? Make your impact and start a Sole Girls program in your community. Our Coaches transform lives, but it is our coaches who say they experienced the biggest transformation.
Here are the responsibilities you will need to start a program. Ideally, these responsibilities are managed by one person.
Manage administrative details of the Sole Girls program such as securing a space to meet, recruiting participants and handling registration.
Lead tween girls 8 to 12 and volunteers through Sole Girls program curriculum. Our curriculum is designed so that anyone with facilitation experience can lead a program. No running experience is required!
Application DeadlineApril 30, 2017
Customer Service; online chat support
Reference Code9163
Company TypeTelecommunications
Job QualificationsBilingual; written and oral communication
Job Description•Correspond with customers primarily online via Online chat and e-mail
•Provide professional and knowledgeable service while delivering an exceptional customer experience
•Establish strong customer relations with both internal and external customers
•Promote Shaw's products and services through identifying customer needs
•Seek out opportunities for additional sales with new and existing customers
•Complete data input with a high level of speed and accuracy
•Verify rates and codes to ensure accurate customer billing
•Ensure department and individual goals are consistently met
•Represent Shaw in a positive and professional manner
•Various other duties as needed
Application DeadlineApril 24th 2017
Market assistant / Assistant du marché
Reference Code9162
Company Typenon profit
Job Qualificationsfull and bilingual job offer here : http://depotndg.org/fr/offres-demploi
Job Descriptionfull and bilingual job offer here : http://depotndg.org/fr/offres-demploi
Application Deadline09-04-2017
Sales Development Representative
Reference Code9161
Company TypeSoftware
Job Qualifications0-2 years sales experience or related college or university degree.
Job Description• Call marketing driven leads
• Uncover prospects' needs
• Answer sales calls and emails
• Give demos and training sessions
• Meet objectives and help grow Sliq from great to mind-blowingly amazing
Application DeadlineApril 24, 2017


text:
On October 25, 1944, the Samuel B. Roberts and 12 other vessels stood between Japan's largest battleship force ever and MacArthur's transports inside Leyte Gulf. Facing more than 20 Japanese vessels - including the 70,000-ton Yamato - the 1,200-ton Samuel B. Roberts turned immediately to action, churning straight at the enemy in a near-suicidal attempt to deflect the more potent foe and buy time for MacArthur's forces.
"Amazing Story, Heart Rending and Brave"
In this third installment of the Great Generals series, WWII expert John Wukovits explores Dwight D. Eisenhower's contributions to American warfare. Eisenhower led the assault on the French coast at Normandy and held together the Allied units through the European campaign that followed.
"A great Man and General"
On the morning of April 16, 1945, the crewmen of the USS Laffey saw what seemed to be the entire Japanese air force assembled directly above. They were about to become the targets of the largest single-ship kamikaze attack of World War II.
"Compelling story worth the effort"

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Ivan report By Eric Biggs
Zoo Atlanta The Zoo Atlanta family is saddened by the passing of Ivan the western lowland gorilla, 50 years old and a cherished member of our collection since 1994
Every life at the Zoo is a story worth sharing, but his story was once told so widely and passionately that it ignited a national movement that touched two coasts. From the jungles of Africa to the shores of the Pacific Northwest to The Ford African Rain Forest at Zoo Atlanta, his life has been a symbol of the way animals shape our lives – and the power we have to shape theirs.
We'd love him even if he weren't one of our special senior gorillas, a member of an irreplaceable generation that now represents some of the world's oldest living members of his species. We'd love him even if he weren't one of our most famous residents. We'd love him even if he didn't still attract scores of well wishes, greetings, questions and Facebook posts from hundreds of friends and fans who have never forgotten him. We'd love him anyway, because we've had the honor and the privilege of sharing 17 years of an extraordinary life.
Ivan spent twenty-seven years of his life alone in a cage
Ivan spent twenty-seven years of his life alone in a cage. Over time, as an understanding of primate needs and behavior grew, public discomfort with Ivan's lonely state grew as well, particularly after he was featured in a National Geographic special entitled "The Urban Gorilla." A public outcry followed, including heartfelt letters from children. When the mall where Ivan lived went bankrupt, he was placed on permanent loan to Zoo Atlanta, which houses the largest group of captive western lowland gorillas in the nation.
Ivan and Kinyani were real gorillas — and so, by the way, was Jambo, whose story is recounted in the book. But all other characters and situations in the novel are entirely the product of my imagination. When I started to write about the grim facts of Ivan's solitary existence, a new tale slowly began to take shape. At least on the page, where anything is possible, I wanted to give Ivan (even while captive behind the walls of his tiny cage) a voice of his own and a story to tell. I wanted to give him someone to protect, and the chance to be the mighty silverback he was always meant to be.
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