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Attrition Has Never Been An Issue To This EdTech Company - iCertGlobal
People are leaving. Dropping off like nine pins. According to the Bureau of Labor Statistics, stating he the people who quit was at 2.2% which translates to 3.22 million Americans. The highest seen since February 2001.
Does it impact the companies when employees leave? It depends on who is leaving. If it is a top performer, then it might rock the boat
No Scarcity In Skills
iCertGlobal has faced a number of challenges, but never struggled with talent erosion. The ability to anticipate and manage expectations is one of its cornerstones. The company has risen in headcount steadily – not in leaps and bounds, but steady growth, just as their bottom line. "From that simple set-up with few heads" acknowledged their CEO Irfan Sharief "to where we stand today, I would say we have grown in numbers, increased our technology space but never compromised on core principles."
Attrition Low. So what's the big deal? That speaks a lot that fails to meet the eye. For an industry that's known for poaching talent, it speaks a lot about the stability of the company.
It's not a story by luck or chance that a company is started and survives and thrives in the digital transformation age when competition is fierce and you need to more than firefighting tactics. It's one of audacity and ambition.
So, the challenge always is to enroll the employees in your mission. Unless, there is a buy-in from the staff, things will stall.
Pay, Passion, Or Profession
Why do employees stay or quit? The same reason can be cited for staying or leaving – the corporate culture, may be suiting or stifling. Again, subjective. The likes and dislikes vary from person to person. As a professional, what drives you to work? Pay, passion, policies, principle, or perks or any other factor. It could also be the same for you to stick on. It may be difficult to pinpoint. It is imperative to retain key talent. Looking at workforce, some have chosen to stay since inception.remain since inception.
What makes them stay? This is a place wherein every hand is 'deemed' indispensable and the philosophy of the 'leader is as good as the team" is perfectly embodied in spirit and letter.
iCertGlobal wins Business Leadership Award | Success Story
An award — for the Accomplishment
iCertGlobal was back in the news bagging their second award in the year.
During the International Achievers Summit, 2017, convened last week, iCertGlobal was awarded the Business Leadership for their outstanding contribution towards progress and development in the educational segment. The selection committee for the award included the Chairman-ASEAN Affairs, Thailand, President-IB Alliance, Russia, Vice-Chairman, Indo-American of Commerce (IACC). iCertGlobal emerged as the winner after a close scrutiny in terms of excellence in commitment, market strategy, business potential, financial stability, innovation and leadership outclassing its peers and rivals.
As one of the thought leaders and pioneers in Edtech Industry, iCertGlobal was acknowledged for its influence and involvement in shaping the career of many professionals by its dedicated drive to up-skill and thereby close the skill gap.
"The Business Leadership Award by the International Achievers Summit is a telling testimony of iCertGlobal's outstanding performance and contribution in augmenting and enhancing soft skills of professionals in the region."
Participating in the event that was graced with Diplomats, leading lights from various industries, other dignitaries and hundreds of delegates, Irfan Sharief remarked "we need to reinvent constantly and continuously, to stay relevant in this market where people compete for mindshare. We are pleased to receive the award and humbled by the recognition. It will be an honor in carrying the expectations forward."
iCertGlobal, is one of the leading professional certification training providers, offering several programs to corporate and consumers. Based out of Houston, Texas, US, and operations in UK, Australia, APAC and India, iCertGlobal has a global imprint across the globe.
Microsoft, one of the major corporate, among many has partnered with iCertGlobal in recent times for nurturing more talents.
Success Streak
When queried for the success in winning this award, Irfan remarked "we have upgraded from traditional teaching to technology backed learning, but offer the choice to the customer to decide on the mode. As compared to the physical learning and current training, there exists a huge gap. Our job is to bridge. From classroom training to eLearning and then Instructor led Live Virtual classes, the customer has many a choice. Be it blended or dedicated mode, we strive to offer the best and scale as much as we can by staying competitive in cost, and to pass on the benefits to our customers. It has been a rewarding experience so far as we have never stopped in our efforts to strive and scale."
iCertGlobal conducts professional trainings on varied and diverse list from Project Management, Service Management, Quality Management, Agile & Scrum and Niche technologies. They are active in both B2B (Business to Business) and B2C (Business to Consumers) models, and successfully trained more than 75,000 professionals with more than 3,000,000 quality hours of active training, spread across strategic locations like Malaysia, Singapore, Dubai, Abu Dhabi, Saudi Arabia, India, Australia, UK and US.
Irfan further asserts "our charts have climbed ever since commencing operation in 2013. We have seen variations in some regions, and managed to keep the sales steadily rise up. We never saw any slump so far. "
Some insights about iCertGlobal
About The Company
Website:www.icertglobal.com — — -Industry: EdTech Services
US Headquarters: Houston, Texas — Growth: up by 200%
Headcount :up by 300% — — — — — No of Trainers:300
No of SME 200 — — — — — — — — — Founded:2013
'What lies ahead of Successful run '
"Huge opportunities" noted Irfan.
Reminiscing the time of start, Irfan walked down memory lane "there are newcomers in the market with soaring ambitions. And that's inevitable. Just the way we started, there will be new faces trying to explore. Today, the customers are spoilt for choice, and competition is real hard to outrun and outclass. So, it's all about digging deeper and harder to keep pace with the changing expectations. What the customer want yesterday, may not remain the same this day. So in such a dynamic and volatile environment, one can't be complacent. So to be successful, treat every day as special and significant. Keep igniting yourself with innovation in customer service. That is the edge. That zeal and passion should never waver or lower. It might be trite but so long you compete with the best, burning as much energy and enthusiasm, we can be successful." iCertGlobal has posted remarkable growth year on year. On a concluding note, Irfan stressed "customer service is undergoing a paradigm shift. From my experience, it looks like the finish has been redrawn upfront to the pre-sales. You need to convince the client about your capabilities and move forward together. That's the way ahead."
About the Award
Achievers' World Excellence Awards
There are people in the society for whom circumstances, lack of resources and setbacks are no hurdles. These individuals are people of strong will and dedication. Despite all odds, these champions polish their lives so much in their field of interest that they stand apart in society. Having achieved great heights in their respective domains, these individuals need to be encouraged, hence Achievers' World Excellence Awards.
The Best Way To Earn Big Bucks| Enhance Your Earning Power| Professional Certification
A leading job portal screamed about PMP certification "Get up to 23% salary hike." Are you professionally certified? If you are a project management professional, its best recommended to pursue a professional certificate, the most popular being PMP.
Courtesy: https://www.payscale.com/research/US/Certification=Project_Management_Professional_(PMP)/Salary
The figure above features the latest from PayScale about the average salary for PMP certified professional. How does compensation get impacted by virtue of certification? That's a fair question.
Key Differentiator
The PayScale's image clearly differentiates the average pay of a PMP certified professional. So one can make out the difference between an uncertified and certified professional. There are many a professional who despite experience are unable to stand out for the fact that they aren't certified. Hence, there is 'that' distinguished factor that sets one apart.
Win-win for You and your Company
These days, a company is known by its workforce. Clients are setting the minimum requirement of 'PMP certified' for manager, and hiring companies either enforce or set as their basic requirement even at the shortlisting stage. Hence, the certification on your profile is not only a value-add to your person but to the company you are associated as well.
Career advancement
The competitive edge, undoubtedly, stems from the knowledge acquisition. Advanced certification is the measure of depth and applied across domain. The principles and concepts are applicable to varied industry. Be it a computer or civil background as the job necessitates, a PMP will hold good for both. This cross platform is what makes PMP distinct and deserving. The reason for the companies to hire PMP holder is for the credentials in terms of knowledge and understanding. You can move places and scaled up the ladder, and always the threshold will be an acclaimed and accepted qualification.
Higher Pay
The candidates armed with a PMP always command a higher compensation as compared to their peers. The image above speaks for itself. The certification is a terrific combination of experience and expertise, and hence commands that kind of pay. Why do experienced hands get overlooked for want of certification? May be, it is the official stamp by a well-recognized and respected governing body to endorse your skillset. PMP is one example that shines out, with the certification from Project Management Institute (PMI). The recognition leads to reward. The earning power soars. In a study sometime back, project managers with a PMP certification earn 20% more on average than project managers that do not have their PMP certification.
Job opportunities
Many doors will be opened. A whopping 93.5% of PMI certification holders is PMP. Its quite close to 93.5%, out of which 50% is from the United States. The job market is skewed with an imbalance in supply versus demand. The difficulty in sourcing skilled professional is scarce in the industry. As a result, PMP holders are considered niche. With fewer in number, something close to 80000, PMI holders are in demand given the growing demand for certified professionals.
Professional certifications can vary and differ from domain and industry. We have addressed the 'niche' and elite aspect by voicing through 'PMP'. There are many such professional certifications depending on the subject matter and areas of interest. The common thread that sews up is the success factor: professionally certified profiles are head above shoulders.
Classroom Training Is Still Required And Relevant? What Do You Say?
Nowadays, individual and more companies and corporate switching to online mode in training and knowledge transfer. all the more reason to leverage technology and its benefits. So given all the advantages, the need for more traditional learning is losing its touch? This point is subject to debate and deliberation. Why do we have classroom training still?
Have you stopped using a pen or pad?
Seriously. This is not some data point. If you look around, have we disposed all stationery? With the advent of touch-pads and novel laptops with touch-enabled screens, there is no need of pens. Why then pens around? The answer is obvious – a matter of convenience and reach. The classroom setting makes sense in some cases – what happens if the internet is down or beyond reach? Why do you need online classes when the team can be assembled in a room? Besides, the tutor-led instructional set-up is more conducive for brainstorming, sharing and dissemination knowledge. Learning can be different – with different kind of people.
Competitions compliments coaching
The positives of classroom training are the infusion a competitive streak, which is identified as healthy as it promotes learning. Constructive criticism is welcome. Where there is scope to exchange ideas and deliberate on thoughts, won't you agree it is healthier? Only when you are challenged, can you expect real growth.
'The more things change, the more they stay the same.'
It is a French quote by Jean-Baptiste Alphonse Karr, which is true in this context. So much has changed with regard to learning but the fundamental aspect of classroom still remains relevant. There is a need to retrain on new tools or learn new skills in the digital disruption. Agreed. But has technology good enough to do away with classroom? No, if at all, there is virtual classroom. Why? The system is hard to replace. We still need a white board for discussion and analysis. it is hard to dispense with the essentials. One doesn't wish to tamper the time tested mode. May be chalk is replaced with marker, and white board to smart board. Call that incremental innovation, in terms of technological advances.
From generations to millennial to centennial, the system has preserved and persisted using conventional classroom mode for education, Man has witnessed the agricultural and industrial revolution and stands witness to scientific upheaval. And with time, moved along the changes. Some, though, remains.
Learning And Learners Knowledge Management
Learning is for a lifetime. Learn from your mistakes. Learn, learn and learn. Do you ever stop listening to such suggestions or at times, sermons? Be it office or home, professional or personal, the aspect of learning never ceases. Unbeknown to us, don't we learn? We do. But do we apply? That's questionable. Take it from day-to-day life; there are many facets of learning. In fact, we are shocked at the level of our learning and also of ignorance. 'My son's sixth grade teaches me a lot many things which I didn't know it existed' remarked a colleague. 'I was ignorant until this moment, but no more', said another.
image courtesy: https://goo.gl/rHB14e
Some have never-quenching thirst to learn – willfully, without any constraints. They spend the time liking what they do - the kind of people who are passionate and take pride and personal ownership in their engagement. There is self-investment in the form of time, energy and other utilities. The one interested to learn won't mind the investment. For the learned and informed are more equipped and well-prepared to make good of opportunities. In the best-seller, 'Corner Office', the same subject is taken up the author while asking some 700 leading CEOs about their success and the response amazingly was "passionate curiosity."
"Man does not simply exist but always decides what his existence will be, what he will do in the next moment. By the same token, every human being has the freedom to change at any instant… One of the main features of human existence is the capacity to rise above [our] conditions, to grow beyond them." -Victor Frankl
The Reluctant Learner
Not all have the same interest or inclination. Not all are interested in reading, which doesn't discount their abilities. But there are some poor learners- failing to learn from mistakes and past experience. Some need to be enticed with incentives, for instance, 'promotion', 'pay hike' and other perks. Some companies, these days, are making it a mandate for working professionals to be 'professionally certified' to be 'eligible'. Some companies make certification a prerequisite in screening resume – this type of pruning can be observed when there exists a skill gap, whereby the supply greatly exceeds the demand. For want of better profile, certification is set as a criterion, failing which you don't make the cut. The typical carrot-on-top method employed by some companies is to 'make them learn' by enlisting for programs or become certified in some practices. PMP is one typical example for companies of repute to insist as a minimum requirement for their Project Managers or only hire those who are PMP certified.
Turn the Threats to Opportunities Risk Management
Become multi-skilled. Expand career options.
One can't figure out the relevance of code with someone handling compensation or making cold calls in the hope of a prospect. How does coding propel a career in finance, HR or Sales? It's hard to connect and yet the call is to 'code.' Is that a threat or opportunity? Look at the plus side; if you become competent to code, hailing from a finance background or pursuing a sales career, isn't that a shot in the arm, with 'soft skills" making your profile more sophisticated. Besides, in terms of career choice, you have more than one option. The choices presented upfront are just wide and varied. Turn that threat to an opportunity.
Don't rely on one individual. Transition.
From newly found start-ups to deep grounded companies, this curse of leaving the core knowledge in the hands of very few, or someone reliable and then totally rely on that person is a paradox that remains unsolved till date. Can Manager code? It could be the pitch to the millennial, but from experience, can senior-level managers ask the programmers to move aside and start coding? Then who will manage?
Some of the tools and even languages that were potent and popular during their times have either faded or obliterated, distanced or disappeared. You don't get to hear about BASIC or FORTRAN or Pascal. Where are they today? They had their hour of glory, shone in limelight and stepped offstage for some other language to become prominent. The show goes on; the actors change and so does the costume.
Besides, Managers have a higher calling than coding. They have to manage overruns and burn rate, keep cost within budget, cope with scope, rein risk and always an eye on the bottom-line. Leaders are expected to extract the best/optimal outcome from the team. Lead the team with strategic vision. As long as leader keeps their next level or second-in-command motivated to take care of things, they can focus on other responsibilities.
Today Leadership is about connecting with everyone and not the peers and reporting heads. That aside, isn't it a threat to depend on someone or identified few? Over-dependence or too much reliance is harmful to the interest of any organization. It is a threat. Pooling all information in one server or maintaining multiple mirror servers spread across different geographical locations so that they will come in handy should one server crash - which makes more sense? Knowledge in the hands of one or concentrated few is a serious threat. To mitigate this threat, start transitioning. Disseminate. Distribute. Decentralize.
Let Us Agree To Disagree Stakeholder Management
It can be a clash of ego when emotions run high and are not kept in check, resulting in aggression and confrontation, which can be potentially disastrous. How do you handle confrontations?
The best way to avert the head-on collision is to avoid the collision. Many a seasoned HRs would advise on the 'discussion and dialogue' mode, rather than 'returning the fire'. One HR opined, "Confrontation takes you nowhere and leaves those involved with heartburn that's going to take some time to heal. Instead resort to conversation which doesn't get heated as altercation. There is a fine line between conversation and argument. Debate is encouraged and so is deliberation. Those who tend to be too argumentative are going to making things difficult for themselves and those around them."
Find resolution; not reasons to justify.
Meetings with pain points can drag on and on for hours together tossing back and forth with both parties either reasoning why 'they are right" or typical cat fight to clamor for the attention. The lie when uttered the loudest becomes the truth kind of maxim. Don't turn meetings to shouting matches, instead gain control and aim for closure at the earliest possible. If you don't have the authority to take decisions, then collect data points and carry the conversation assuring action by escalating to the next level. There is always a way – when you are composed and collected unwilling to pick a fight, how can someone start a fight? Experience plays a critical role as profiling of employees is possible to a mature professional. They know how to give and take; accede and agree; identify common ground and settle as well. Typical trade-off.
Negotiate, but don't negate.
What is meant by trade-off? Go for a win-win situation. Sometimes, the employee might be a valued asset and hence losing will not be a profitable proposition. In such cases, companies do tend to go for the mutually settlement whereby both the interests' are protected. There is no need to negate the grievance; hear it out and if and where possible, negotiate. And outright rejection is refusal to entertain any request or remedy.
Leave room for Disagreement
The work place is made up of people, not puppets pulled by strings. So as individuals, everyone is entitled to their opinion and its highly likely there might exist difference in opinion. A progressive culture will call for debate and disagreements. If dissent is the essence of democracy, then disagreements should be heard and sorted. Sweeping aside or dismissing those disagreeing would make the culture regressive, suffocative and stifling. Everyone must feel that they have a voice – which may agree or disagree with the views/opinions presented. You can't force someone to think on the same lines as you do, and you can't be always right, and neither can you force someone to think right. Agreeing to disagree is a challenge and you better be up to it, if you want to be successful in whatever you are engaged.
Honest disagreement is often a good sign of progress. - Mahatma Gandhi
As an Employee What Are The Returns On Your Investment ROI To The Company Stakeholder Management
You draw salary ever month, right? how it is accounted? as CTC – cost to the company. Everything comes at a cost. Be it a server or computers – all of these fixed assets or movable assets come at a cost. What about human assets? Of course, they come at a cost. But expensive as compared to any other.
As employees, there are so many expectations. Likewise, the employer too harbours much from the workforce. Harmony is when both the expectations are met. In many cases employees whine about a lot many things – some just need the perfect excuse to complain and the whining begins, and at times never ends.
When things are not to your satisfaction, accept and adapt.
Human psyche is such that nothing satisfies – 'when one need is meet, another crops'- Maslow's law and very much applicable in all places. We don't live in a perfect world. So expecting a Utopian set-up is worse than wishful thing or simply aid 'unrealistic'. From a small startup to established behemoth, there are always possibilities for people to complain.
Always contribute more than your job description.
When you work to your true potential, you can do more than that's specified in the Job Description. Meeting expectation is breakeven. You are compensated to the services rendered and company CTC is justified. No loss. No gain. When the equation does become beneficial? When your contribution becomes more in scope and involvement on a higher scale.
Widen your horizon and Broaden your Base.
When do you, as an employee, exceed expectation? When you complete tasks ahead of time; when you rise far and above to the call of your duty; when you go out your way to accommodate more work. But if you are comfortable doing the same job, then get out of the comfort zone as you tend to become complacent and soon a replacement to fill you slot will be lookout.
Wear Multiple Hats and Multi-task.
The demand versus supply is skewed. The competition is cut-throat. The more skilled and more ways of skilled will make you outstanding. Now complementing a 'specialist' role with 'add-ons' draws more eyeballs as end of the day, like it or not, companies do tend to question 'what more do I get from this resource?". It was about primary and secondary skills. Since the competition has intensified, so have the expectations. So how many primary skills and how many secondary skills are calibrated by the recruiter in terms of proficiency: elementary, Limited Working, Professional Working, and Full Professional working. These metrics are just a sample and companies have their own systems of measurement to score marks for profiling. The more, the better are your chances to get past screening to selection.
The Budget on you should not become a burden.
The company apportions budget on its requirement. Spending on salaries is huge slice of the pie as it's a recurring cost. The investment of other things can be a one-time or yearly (like renewals) but salaries are paid monthly. So unless, there is appreciable returns from the employee's output companies will start bleeding and remain in red. Forget breakeven, the company is headed towards loss.
So what are we driving at?
Since you, as an employee, come at a cost, ensure your returns to the company IS ALWAYS HIGHER, else you become a liability. All those trainings and workshops and knowledge sharing are meant to shape you up for stellar performance, and the when you fail to deliver, what happens to the investment on you? Many companies ask such employees to leave or quit, and they come out and crib as 'injustice' without justifying their cost to the company. Increase you value-add. Become the game changer. Bring more to the table. Do more. Let your action-items increase in number, and add to the revenue.
Who Is The Boss People Management
The Boss, in the titular role, don't have to be bossy as mostly misunderstood. The Boss is synonymous with Leader and just that our perception of 'Boss' is more about command and control, somehow that title is very unsettling.
But just like different times calls for different actors, a boss to has to resort to the command and control if the situation mandates.
There are many leadership styles: Autocratic, Democratic, Strategic, Transformational, Laissez-faire. The boss can follow any such leadership style or may be all but applicable to the audience (read as employees).
Are all employees the same?
The 80/20 is very much present as inferred from the performance – meaning, 80% of the workload is usually assigned to 20% of staff. Why? Because they are 'the' performers. Notice carefully and you will find it hard to dispute that the one who is hardworking and consistent on deliver is always assigned more work. Why? Because of the delivery. Company needs employees who are an able, reliable and consistent in performance. Employees are always a mix and match . while some perform, some outperform and some don't perform at all. Accordingly, the Boss to has to adopt different leadership styles.
It will be very unfair to portray the boss in a poor light just because he/she is unfairly and unreasonably demanding. Some Boss scream "I want it and want it now" without realizing the magnitude of work or plainly pushing their luck. But it can go as far as possible. If shouting and screaming works, then work place will be a street fight so chaotic that your differentiating factor as a Leader will be your decibel level.
Command and Control
This IS required to the ones who need jumpstart. They can't do it by themselves and some push to move forward. In the worst case, push becomes a shove. That's where the 'Command and Control' is exercised. "if you don't do it, then.." might sound as a threat but with some staff this works. Whipping works. These are poor in self-esteem, lack confidence and hang in there for survival. And they know well, that getting another job or alternatives is hard to come by and hence respond to the command. It is the fear of getting fired that somehow extracts the work. Hence, it is useful to such work force – usually new joinee, entry-level , fresher or experienced hires who are yet to adapt to the new surroundings.
Leadership through consensus by winning confidence and gaining 'buy-in' of the team. This team is mature and self-starters. They don't need someone to be behind their back to get the job done. Once delegated, they are on their own and ensure it is done with minimal intervention and supervision. Accountability is usually high, and the team takes pride in its performance.
This is not commonly practices and usually associated with researches and their ilk. Such resources are very independent from the start and don't need any intervention or monitoring, mostly, the engagement will be time-bound and hence the Boss will have very less scope with regard to delegation or follow-up.
So what kind of a Boss are you?
Brutal, demanding, ruthless, callous, difficult, tough, harsh and aggressive? Just look around and how many faces can your eyes meet and count. The Boss is responsible for the cycle of business with the feet on the pedal. At one stroke the boss has to face so many faces. Possible? That why that person is the Boss. And yes, it takes some aggression and ruthlessness to get the job done weighing in the 80/20 rule. 'The one who shows mercy on others denies oneself' – doesn't mean callous in attitude. Though caring, they appear callous else the workforce becomes complacent. Spare the rod, spoil the child. You might be all tall and grown up but at times the rod in the form of some penalty makes you what you are really worth.
Imagining the Boss as someone jumping up and down or hollering at the top of the voice in the hope that their voice will be heard amidst the din of the backdrop of expectations and projections is not the typical profile. Agreed, some Bosses are obnoxious, petty-minded, self-centered and can't think beyond business. But then, it's unfair to stereotype the Boss in such fashion. Some bosses are gentle, willing with en ear to hear, and simply wonderful. The Boss, too, is a human with family to tend and friends to catch up. It is just that they burn more hours and sacrifice so much so that can draw a salary.
How Do You Really Manage Time Time Management
They say 'it's easier said than done'. Truth be told, we are all pathetic in managing time. Take for instance, when you arrive at the Airport, and read the flight status as "Delayed". The Project delivery is marked "Delayed". No Project finishes on time without incurring some delay. Delay is now acknowledged as part of life and surprises springs when things happen on time.
Don't take your time for granted
Its 24 hours –like it or not. Yes, these days, its hardly enough. Science changes many things but not the solar system. So 24 hours are all you have. How best to utilize without wasting? Then much depends on what is 'waste'? But what is certain: time is limited. Life is short.
Time flies. When it is 'about Time', then wrap it up. So work within the time limit set. That's why estimation is essential. Though accuracy is something difficult to achieve, even with the advancement in techniques and thought process, historic data or past experience should at least provide you ballpark. When you plan a task or trip, what's that you focus on? When will we complete / when will we reach? It's the 'when' which is assigned the maximum weightage.
Likewise, where and whom you spend your time too matters. Professionals don't work in line with the arms of the clock. Overstretching leads to early burnout. In reality, it impacts the productivity of the succeeding day. When you are dead tired after a hard day's work, then you miss out on a lot many things, especially stress relievers like family time, rest and sleep. The hangover is carried forward. So the following day, your weariness pulls you down plunging the productivity. Consistency is the key, and for that managing time is the most important of all.
Some are sticklers to time. A minute late and tempers can be seen flying and epithets and expletives expressed unreservedly. Why? Because the person values time so much, while the ones to go easy with are more likely to take time for granted.
" Better appreciate what you HAVE before it turns out to be what you HAD! "
Don't take others' time for granted
If your respect someone, you will respect their time as well. "Don't waste my time and your time" – sounds familiar. Typically annoyed or totally disinterested. Why? Because the time can be spent on something worthwhile.
Besides, there are some characters with their own idiosyncrasy, who just take a sadistic pleasure in making others wait – for the heck of it. Since they sit on plum positions that offer the kind of cushion, comfort and the control, people wait. Wait as they have no choice – it can be anyone from a vendor to a stakeholder. Now is an employee a stakeholder? Of course, yes. And is it fair to make them wait just because your calendar for that day is crowded. Whose interest supersedes – an individual or company? Company. But without the 'individuals' will the company survive? And wont the individuals have their agenda for the day and ripping off their rationed time for family is fair just because you're the Business Head or the Manager or the CEO? Those who wait might oblige grudgingly, but the payback can be expected in some form. Those 'Heads' must think about the possible ramification. Repercussions are bound to happen. When the suppressed spirit finds release, don't expect it to behave benevolently. 'You will be repaid in the same coin' and 'taste your own bitter medicine.'
Your agenda for the day might be jam-packed, and of course unknown or unexpected calls might spring up, which can't be ignored. They need to be accommodated without affecting the agenda adversely.
"The key is not to prioritize what's on your schedule, but to schedule your priorities." – Stephen Covey
Remember, just as your time important, so will it be for others you interact. Don't abuse your position by taking their time for granted. That's the worst form of injustice.
Your feedback is important to us. Please leave your thoughts here.
Doing The Right Thing Is Always Right People Management
Have you ever experienced the conflict within yourself? Many of us would have experienced without realizing what it is. I would like to share few scenarios of my life where I have contradicted myself and how it helped to create the self-awareness within me.
From a personal perspective:
What is Right to me may not "RIGHT" to my spouse?
I always want my son to do things perfect in his studies and sports which is my primary concern all the time, whereas my spouse always wants to take care of my son' interests and happiness emotionally. Who is wrong here? None. Who is right? Perhaps, both. We both have very different standpoint but the same mission in the upbringing of our son. Hence, it's obvious that we get into conflict when I try to make my son to do things against his interest. To avoid confrontation, which might escalate to arguments, she tend to downplay with my son when I am around and makes him to complete his school work and studies before my return from work.
It is like racing on thin ice. Most of the times, we do our best to avoid situation that might result in conflict/argument. My spouse' maxims in managing my son need to be balanced with my own principles to instil discipline. Eventually we respect the institution of marriage/family rather than self. The more we kill the self, the better will be our family life. Is that right? I agree.
From a professional point of view:
What is Right to me may not "RIGHT" to my manager?
Moving onto a professional realm, what appears right to you may not be so with your colleague or manager. There are always differences in opinion. As the saying goes, ""When two partners always agree, one of them is not necessary."
As a team, when the crew has the same objective, there can be different approach in accomplishments. Conflict or difference of opinion arises in the professional life when the objective, level of urgency and priority differs. Rifts can be resolved when we align, with an open mind that there exists different ways and means to achieve the goal. There is a streak of self-righteousness in all of us, making us 'Right' always. Is that right? Certainly not. You must be willing to listen to others' opinion and perspective and for all you know, they might be right or you can be proven wrong. Its all about objectivity and a sense of rationality.
What I learnt so far in my professional life : get your objectives aligned with your Manager's (Stakeholders') objectives/Vision/Mission to avoid most of the conflicts. When we work in an organization, there could be more ways to achieve the mission and not necessarily only one way. Always focus towards the end results without allowing yourself into petty squabbles of who is Right. It's alright if you are not right. No one is, for that matter all the time correct. We are not picture perfect with a vision of 20/20. Don't get deviated. The less we spend on proving self, the more we focus on our objectives & goals, and eventually become productive and promising.
We always welcome feedback, and your review will be very much appreciated.
Custom Made
Just imagine a customer walking into a restaurant and reading through the menu, and calls on the waiter to order something that's not part of the menu. The Customer doesn't take NO for an answer, if you are really keen on customer service. If it is not listed on the menu, then better cook it – that's the survival mode in the industry. This is just an analogy that can be applied to any vertical or horizontal.
There is no 'one size fits for all' – all these might sounds a cluster of clichés, but the spotlight is back on the customer beaming more brightly than ever before. Customer is king. True, if not for the customer, what will happen to business eco-system? Who drives business? If not for the patronage of the customer, who pays for the bills – and that includes salaries.
"We got to think more on the lines of doing something readily and exclusively made for the customer."
We got to think more on the lines of doing something readily and exclusively made for the customer. Right from sundry stuff to sophisticated schooling.
Interestingly, trainings too have seen the swing when institutions go out of the way to offer tailor-made trainings, which are unique and inimitable to the customer in picture.
Now the engagement has gone one-notch above. Now customers brief a scenario to exact a solution. It's like turning a use case into an application – which may sound as an exaggeration. Not anymore.
In a recent enquiry, customer came out with a specific need that was not part of our offering. In fact, they pinned the scope so neatly that befits behavioral science, and refusal to entertain their enquiry will make them shop elsewhere.
"You must be willing to go as far as you can"
Today, the choice for customer has grown manifold. If you aren't ready, move aside, and the next one in line will be inquired. So to a bag a business order, that connects directly or loosely, it's both important and imperative to make most of the opportunity and drive hard for a closure. It will be foolhardy to dismiss with a 'sorry, we don't have that in our catalogue" is to let the ball slip through your hands. Unless, its completely beyond your strength, you must be willing to go as far as you can. Chances aren't easy to come by these days with competition throttling and scuttling at the first instant possible.Customer service is evolving. The service provided will be the game changer and excellence will result in clincher.
One of our customers had an interesting anecdote. He was visiting a gift shop to buy something in particular. The shop owner heard his order, and declared his helplessness as "not available' and turned his attention to the news on television. The customer moved on to the next door, which too was a gift shop, ad that owner too didn't have the article, but instead of flatly refusing with a 'No', he was entrusting to offer the customer with alternatives of 'may be you would like this or try that one." The spirit of engagement impressed the customer, and even more impressive were the choices presented that the customer never thought of, and in end he purchased one and promised to come back. While leaving the shop, he looked at the previous shop and noticed the distinct difference in entrepreneurship. One was willing to go way go way beyond, while the other just sat and did nothing much. The customer left a thank you note to the shopkeeper saying "that looks like it's just made for me".
Custom-made, perhaps.
The Art Of Poor Communication
And what exactly is communication? Transmitting thoughts that can be read and understood. It's not the mastery of the language or the command of the vocabulary that makes your communication good. These are of course required, if not good to possess, but the essence of communications gets down to the basics. The simpler the content, easier the read, and greater the understanding – it applies to both verbal and written form. We tend to assume speakers who can speak for hours are good communicators. Some of the greatest communicators, like Former President Ronald Reagan, who was known pen his own drafts, is hailed one amongst the best in connecting with the audience. That is the ultimate objective. Exchange of thoughts in manner there is no misunderstanding.
So what are the pitfalls in communication that makes it poor? There are many, and we have selected some of the most recurring and repeated mistakes.
Occupation Hazard: It could be an occupation hazard or the work backdrop, that communication suffers – though unintentionally. A Marketing professional uses some jargon frequently used at the work place which subconsciously influences the fluency. "So, what is the bottom line?" can have many interpretations and mostly misunderstood. It can mean as the 'most fundamental aspect' or 'the balance sheet'. So how does a kid understand? 'What is that you want to say finally?' that's why the disclaimer 'occupational hazards'. It happens. Take for instance, the acronyms. MSP can stand for "Managing Successful Programmes" to "Medicare Secondary Payer "and several more expansions. So the context is essential. Set the context, and even the jargons will fall in place. Else Mandarin and Cantonese become Chinese languages but totally different.
Follow the 5-minute rule: this happens with mind boggling frequency at the senior level when they have to go through hundreds of mail in a day that some get missed out of oversight but the sender feels slighted and, at times, insulted. It is a good practice to post a return mail within 5 minutes, even if it's just a line. "I am busy right now. Can I get back by the end of the day?" and let's say you miss by the end of the day, the sender will give you the benefit of doubt that something caught up and put the response on hold.
Avoid condescension; another bane when mail or phone calls are deliberately given a pass because of any reasons, mostly personal. Or even the gap in the ladder? "Oh, that person is just a junior". To shake your head sideways to proclaim 'I never did that' is sanctimonious, at least, you would have delayed and assigned lower priority. To say the least, the very act is unprofessional. So avoid. Effective Leaders are known to make others feel exceptional, especially at the grassroots and above. Treat everyone alike actually commands respect that they salute your spirit.
Beating the bush: Time is money, and when time gets wasted, the loss is colossal. This happens mostly in meetings when the speaker meanders, wandering around the world or circling around the centerpiece without ever approaching the subject. Agile standup meeting is cited as an example for its effectiveness in communication as there is an agenda and a time limit. Carry an agenda and stick to it without deviating much. There is a difference between brainstorming and team meetings. Let's not confuse and get carried away. Sometimes, even after hours of deliberation, attendees have stepped out of the room scratching their head "what really went inside?" this is the reason 'Minutes of Meeting' helps.
Listen and let the other talk. There is no need for dominate but carry the conversation. Don't pretend listening or don't listen with intent to 'give it back'. There is a streak of self-righteousness in all of us and hence we feel right in our sight and assessment and most unwilling to entertain an alternate or opposing perspective. You learn a lot by listening f only there is patience and willing to hear out till the end without interrupting. Preempting or try to prove 'I am always right' only weaken your stance. Rather let the other speak and hear. 'The less he spoke the more he heard.' Business conversations ought to be professional.
No Communication. This is the worst form of communication. A meeting scheduled for a face to face interaction gets postponed or deferred or doesn't happen at all. A response to a mail is delayed, deferred or plainly ignored. This can be both discouraging and demoralizing. It is poor in etiquette, and pathetic to note that willful negligence can only resulted in wasted hours.
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Communicate with Clarity Stakeholder Management
really don't mean anything much.
Conflicts arise mainly due to poor communication. When words are minced, message loses its meaning. Basically, we failed to
make sense, and probably never realized. Confusion is otherwise called as noise.
Let's look into some real-time scenarios:
Despite a set agenda, meetings, at times, drag for hours not deliberating the issues tabled, rather a stray thought entertained finds resonance with someone seated and soon the discussion veers off in a direction that's tangential. When the meeting is concluded, everyone leaves learning a lesson not to get distracted but fall into the same trap that was supposed to be safeguarded.
Likewise, a client call to collect requirements goes into an infinite loop of 'back and forth'. Why? Either the message is
not clear or the stakeholders are not in the same page for the lack of understanding. It's as if the conversation is taking
place in a language that the attendees in the call are absolutely clueless. This, when Language is no longer a limitation
can be so ironical.
Or, the instance when a simple mail intended to communicate a message can be so misleading.
So, how do you bring clarity in communication?
You don't have to be poetic. Just be precise.
There is no need to compose an essay. A 2-liner will be enough if the message can be conveyed.
Be verbal, not verbose. Compose crisp concise message using shorter sentences.
The second paragraph is this post itself is typical disclaimer as to 'how not to write'. Rather, simplify. Make it easier
for the reader to understand. It should not be a test on IQ. Is your message easy to understand? Assess the easiness. If
yes, post. If not, rewrite.
Clarity means simplicity. We often confuse that word as a business jargon. The challenge today that 'you might be possess
the knowledge of a professor' but can you explain in a way that a third-grade kid can understand?
There should not be any confusion at all; nor the need to refer the dictionary. Prose that is plain yet elegant; correct in
its context brings out greater clarity in communication.
It can be challenging. So is clarity in communication.
If You Want The Best Pay Prove That You Are The Brightest Person
If the new H-1B Visa Bill is anything to go by, then soon there may not exist visa cap per country but issued purely of on merit regardless of the origin. The catch of "only the best and brightest" has been ringing in the valley ever since there was a change of guard in the leadership. This is only fair so that Companies don't shortchange the unsuspecting employee by undercutting wages. So to book yourself a berth, better ensure you are the best in the list.
Some companies and candidates have been too long in the shade that's its time they come under the sun and face the heat of the competition. Most look towards the west – be it migrants or aspirants. So, professionally, unless you have a proven track record that's superior and surpasses the set expectations, chances to be counted in is going to be grim.
Just read out the latest reports as extracted and the enormity of reality will dawn on you. The good days are gone? It can be a lament or do you hear someone shoot-out "good days are back". Your caliber and competency can be vouched by you alone as it will be you who will be subjected to the litmus test in proficiency.
Quoting verbatim from the source:
"The High-Skilled Integrity and Fairness Act of 2017 introduced by California Congressman Zoe Lofgren prioritises market based allocation of visas to those companies willing to pay 200 per cent of a wage calculated by survey; eliminates the category of lowest pay; and raises the salary level at which H-1B dependent employer are exempt from non-displacement and recruitment attestation requirements to greater than $130,000.
This is more than double of the current H-1B minimum wage of $60,000, which was established in 1989 and since then has remained unchanged.
"My legislation refocuses the H-1B program me to its original intent — to seek out and find the best and brightest from around the world, and to supplement the US workforce with talented, highly paid, and highly skilled workers who help create jobs here in America, not replace them," said Mr. Lofgren.
Here comes the zinger: when the message is loud and clear about scouting talent that are the best and brightest: what makes one best and bright? In simpler terms, you can't nudge or elbow your competitor but win the race by a mile. Touch of the legend sprinter 'thunderbolt'? Humor aside, the hunger to excel and exceed expectation is the basic expectation. You can take it from here as the baseline and figure out the challenges that lie ahead and criteria to be met. Nothing less than outstanding can help you outshine as a luminary in the global pool of star players.
Well, one might want to know the hue and cry made about the visas. Admittedly the numbers don't add up for 'skilled staff' to survive and succeed in the stiff competition in Silicon Valley, especially the startup, which needs to compete with the established set-up. It's unfair on a David versus Goliath, so let's level the play area might be the rationale by hiring some great talent in-house or outsourced. And there comes the bone of contention on the basis of the disparity in income and also the loss of opportunity when a Job is shipped outside or talent shopped from elsewhere. There were enough holes to plug and routes to circumvent. And hence, this diktat to demonstrate first and declare yourself as the 'conqueror' and the crown is all yours. Prove your worth as deserving and therefore desire is the dictum.
If you feel tempted to ask 'what talents will take me through?', then walk through the Job Responsibilities and measure yourself in terms of the weight age, and ask yourself "are you there?" if yes, what's your standing when lined up with strongest of contender? Certifications, of course, lend currency and expertise arises from the virtue of experience. What happens, if the shortlisted candidates possess the certifications and areas of expertise? Well, that its typical Darwinism "fitter than the fittest". Better than the best. Prove that and take home the trophy. The winner gets it all.
May the best man/woman win.


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I visited the Wortley Arms last night with some friends. We've been a few times over the years and always enjoyed ourselves and the food. However, last night was a bit of a disappointment because the service was so slow. No fault on the waitress's part though as there was only her plus the bar man serving tables and the place was pretty busy so not sure if it's down to cut backs on staff or bad planning. She was rushed off her feet, doing her best, but everyone was waiting for food and drinks. We booked for 7.30 pm and went to the bar to get drinks, only to be told that if we went to our table our drinks order would be taken there. By 7.45 pm we still hadn't been asked what we'd like from the bar. Why couldn't we get served as we came in? It was a further wait for the drinks to actually arrive and also for the menus and specials board. It was well after 8.30 pm by the time we got our food, which I must say was excellent. We finished our mains and the plates were cleared pretty quickly. But then it was another long wait to see what the desserts were. We ordered around 9.15 pm and were told it would take approximately 15 minutes for these to arrive and this was true. Again the food was delicious. Some people may think that this is not out of the ordinary and that I'm being over critical but we all thought it was too long to wait. If you bear in mind that you are paying restaurant prices, not pub grub, I think they need to step up their game and get some staff in. The staff who were on duty were very good but they were definitely struggling to cope with all the tables.
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subset: commoncrawl


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This past spring, Japanese peripheral maker Hori said it would make a specialized Miku Hatsune rhythm game controller if enough people pre-ordered it. Enough people did, and Hori made the controller. And it's huge.
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I am pretty sure that locals form most of the customers, possibly fishermen and people who use the harbor at Port Harford. We were there on a rainy Saturday, and the place was doing pretty brisk business. These customers did not look like tourists! We got fish tacos, which were very tasty when embellished with pickled cabbage from the condiments bar. Pelicans and sea lions hang around the periphery. Just look down, and there are sea lions almost underneath you, lounging in impossibly small spaces on cross-braces. There is an outside patio, but as mentioned, it was raining. A couple wet pelicans were perched on the wall. This is definitely a no-frills snack bar, but the food is tasty.
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Kukla's Korner Hockey
Category: NHL-Teams
Devils Re-Sign Clarkson
by Paul on 06/30/10 at 12:11 PM ET
Comments (0)
from Mark Everson of the NY Post,
Averting possible arbitration or, perhaps, a trade, the Devils have signed RW David Clarkson to a three-year contract, The Post has learned.
Clarkson, 26, is believed to have agreed to salaries of $2 million, $3 million and $3 million in his new contract
Clarkson made $875G last season, a campaign ruined by a broken leg suffered from a Zdeno Chara slapshot Nov. 27. He missed 13 games before returning too soon, and after playing two games, went back on the shelf for 23 more. Clarkson was tied for the second-most goals on the team when he blocked Chara's shot. He finished 11-13-24 in 46 games.
Filed in: NHL Teams, New Jersey Devils, | KK Hockey | Permalink
Tags: david+clarkson
Mike Van Ryn Decides Not To Play Next Season
by Paul on 06/30/10 at 12:03 PM ET
Comments (0)
via MapleLeafs.com,
The Toronto Maple Leafs announced Wednesday that defenceman Mike Van Ryn has elected not to play in the 2010-11 hockey season.
Van Ryn, 31, has been rehabilitating his left knee after undergoing an osteotomy (knee re-alignment) on October 22, 2009. He did not appear in a game this past season due to the injury. The native of London, Ontario joined the Leafs in a trade with the Florida Panthers on September 2, 2008.
Filed in: NHL Teams, Toronto Maple Leafs, | KK Hockey | Permalink
Tags: mike+van+ryn
How About Tanguay Back In Calgary?
by Paul on 06/30/10 at 12:01 PM ET
Comments (0)
from Eric Francis of the Calgary Sun at Slam/Canoe,
Flames fans can dream all they want about the return of Marc Savard to answer the club's playmaking needs.
However, the odds are infinitely better another former Flame will be recalled on Canada Day: Alex Tanguay.
While some may be sickened at the thought the former castoff may return as the team's biggest off-season acquisition, the man whose stock has made like BP's ever since he asked for a trade out of Cowtown is likely the best fit out there for the cash-strapped club.
Filed in: NHL Teams, Calgary Flames, Tampa Bay Lightning, | KK Hockey | Permalink
Tags: alex+tanguay
Yesterday Was A Day Of Changes
by Paul on 06/30/10 at 11:56 AM ET
Comments (1)
from David Shoalts of the Globe and Mail,
It was the day of the broom in the NHL on Tuesday, with the Edmonton Oilers leading the way and the Montreal Canadiens finishing things up by ending the Sergei Kostitsyn era.
In between, Dallas Stars general manager Joe Nieuwendyk turned a lot of heads when he confirmed what was suspected for some time – the team's star for the last 20 years, Mike Modano, will not be offered a new contract.
Demolition Day is a more accurate term for what happened in Edmonton, as Oilers GM Steve Tambellini put three of his regulars on waivers, including veteran captain Ethan Moreau, in order to buy out their contracts. If Moreau, Patrick O'Sullivan and Robert Nilsson clear waivers Wednesday they will be bought out as part of Tambellini's sweeping remake of the team which has seen everyone from 30-year equipment manager Lyle Kulchinsky to head coach Pat Quinn pushed out the dressing room door.
Filed in: NHL Teams, | KK Hockey | Permalink
Wings Won't Spend Big During UFA Period
by Paul on 06/30/10 at 11:15 AM ET
Comments (0)
from Ansar Khan of Mlive,
"With the type of money we have, I don't see us being a player on July 1, 2 or 3," Holland said. "Our team is a little more set this year than last year.
"We have two or three wants we'd like to fill, not really needs. I'll make some calls. We won't be in on the high-end guys. We'll look at secondary guys, role players, whether they're on (defense) or up front."
The Red Wings have 18 players signed for $54.2 million, leaving them $5.2 million under the salary cap of $59.4 million.
A large chunk of that, perhaps between $3.2 million and $3.5 million, will go toward signing restricted free agents Darren Helm, Justin Abdelkader, Patrick Eaves, Drew Miller and Derek Meech, who remains a candidate to be traded.
Holland will keep a cushion of at least $500,000 under the cap to recall a player from the Grand Rapids Griffins in case there are a few short-term injuries. This is particularly important if a goaltender has a minor injury or illness.
That doesn't leave much to spend on the free-agent market, perhaps $1 million to $1.5 million.
Filed in: NHL Teams, Detroit Red Wings, | KK Hockey | Permalink
A Happy Modano Could Be A Productive Modano
by Paul on 06/30/10 at 11:11 AM ET
Comments (8)
from Mike Heika of the Dallas Morning News,
Here's a goofy idea: I would love to see Mike Modano play for another team next season.
If _ and this is a big if _ if Modano was happy.
He wasn't last season. He didn't have a real place on the Stars. The team didn't play well. His ability to fight through frustration had worn down. That happens when you get older and have put up with a lot in your career. It's hard to battle through the tough times.
But if you get a fresh start, a change of pace, a new challenge, your resolve becomes stronger.
Filed in: NHL Teams, Dallas Stars, | KK Hockey | Permalink
Tags: mike+modano
Flyers Trying To Strengthen Their Defense
by Paul on 06/30/10 at 11:08 AM ET
Comments (0)
from Chuck Gormley of the Courier-Post,
With the NHL free agency period set to begin on Thursday at noon, it appears more and more likely Leighton has been elevated from Plan B to Plan A and that their free agent focus is now on acquiring a solid defenseman to add to their starting four of Chris Pronger, Matt Carle, Kimmo Timonen and Braydon Coburn.
There is no shortage of free agent blue liners who would fit nicely into the Flyers' lineup next season.
Anton Volchenkov, a shot-blocking, crease-clearing warrior who made $3.2 million last season, could carry the highest price tag on the open market, but may make the biggest impact.
Filed in: NHL Teams, Philadelphia Flyers, | KK Hockey | Permalink
Capitals Searching For A Center
by Paul on 06/30/10 at 10:51 AM ET
Comments (1)
from Tarik El-Bashir of Capitals Insider,
George McPhee said he'll be "involved" when free agency opens tomorrow, but the GM also issued his annual caution to Capitals fans: Don't expect any splashy signings.
"We'll be involved but I don't expect to do a whole lot," he told me late yesterday. "We're in a great position right now where we have a good team. So rather than getting seduced into signing three- or four-year deals, we believe we have young people who are ready to go."
The Caps' biggest need is a second-line center to replace the departing Brendan Morrison and serve as Alexander Semin's setup man. Whether that void is filled from within, or from the outside, remains to be seen.
Filed in: NHL Teams, Washington Capitals, | KK Hockey | Permalink
Follow Along On UFA Day
by Paul on 06/30/10 at 10:17 AM ET
Comments (0)
NEW YORK, NY (June 29, 2010) – When the National Hockey League's annual race to sign veteran talent commences on July 1, fans in the United States will be able to keep up with all the moves of free agency on NHL Network™ and NHL.com.
American hockey fans can watch TSN's Free Agent Frenzy show on NHL Network and streamed live on NHL.com to follow all the signings and rumors during one of the most exciting days on the League's calendar. The NHL on TSN: Free Agent Frenzy will be broadcast on NHL Network and streamed on NHL.com from 2-6 p.m. ET on Thursday, July 1.
Before throwing it to TSN in Toronto, NHL Network and NHL.com will carry NHL Live! The League's daily satellite radio call-in show on Sirius XM, that is simulcast on NHL Network and streamed live on NHL.com each weekday from noon-2 p.m. ET, will be hosted by Don La Greca and E.J. Hradek live from the NHL Powered by Reebok store in Manhattan. NHL commissioner Gary Bettman will join Don and E.J. in studio as a special guest as the free-agency signing period officially begins at noon ET.
Filed in: NHL Teams, NHL Media, Hockey Broadcasting, NHL Network, | KK Hockey | Permalink
Will Any Team Take Cheechoo?
by Paul on 06/30/10 at 10:09 AM ET
Comments (4)
from Ken Warren of the Ottawa Citizen,
In a story of how quickly the mighty can fall, the Ottawa Senators bought out the final year of Jonathan Cheechoo's contract on Tuesday.
The move comes as no surprise.
It was inevitable, considering no other NHL team was willing to pick up the $3.5 million U.S. remaining on his deal earlier this week and last March, when the club placed him on waivers before shipping him to Binghamton of the American Hockey League.
His NHL career is likely over.
Filed in: NHL Teams, Ottawa Senators, | KK Hockey | Permalink
Tags: jonathan+cheechoo
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About Kukla's Korner Hockey
Paul Kukla founded Kukla's Korner in 2005 and the site has since become the must-read site on the 'net for all the latest happenings around the NHL.
From breaking news to in-depth stories around the league, KK Hockey is updated with fresh stories all day long and will bring you the latest news as quickly as possible.
Email Paul anytime at firstname.lastname@example.com
Most Recent Blog Posts
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Open Post- Sunday's Playoff Games In The NHL
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Henrik Lundqvist Must Be Better


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After releasing his new song "Soundtrack" last week featuring Meek Mill, The Game drops his new collaborative song with Detroit's new princess Dej Loaf. The two rappers put their own twist on Tupac's classic tune, "Ambitionz As A Ridah" and we're loving it! Listen to The Game's new song "Ryda" featuring Dej Loaf above and let us know what you think.
The Game & Dej Loaf Drop Their Remake to Tupac's Classic "Ambitionz Az A Ridah"


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This vegetable dish is a simple to cook bamboo shoots with coconut cream. Buying fresh..
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Shopfront Arts Co.op.Hobbies Movie Making
88 Carlton Pde, Carlton, NSW 2218 10-20 km from Silverwater
Best match results for: CATEGORY = Movie Making for Kids + LOCATION = Silverwater (2128)
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88 Carlton Pde, Carlton, NSW 2218 10-20 km from Silverwater
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Servicing Silverwater, North Rocks, Carlingford and 17 other suburb(s)
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Servicing Ermington (2-5 km from Silverwater), Rydalmere, Meadowbank and 18 other suburb(s)
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text:
28 April 2009,
New York, Rockefeller Center
Price realised USD 2,750
Estimate USD 3,000 - USD 5,000
Domestic Tranquility: three plates (Engberg 73-4, 76)
three lithographs in colors, 1974, on Arches Cover, each signed and dated in pencil, each numbered 'A.P. VIII/XXIV' (artist's proofs, the edition was 65 for each), co-published by Multiples, Inc. and Castelli Graphics, New York, with their inkstamp on the reverse, each with full margins, in good condition
L. 12 x 15 in. (305 x 381 mm.) and smaller
S. 18 x 26¼ in. (457 x 667 mm.) and smaller
New York +1 212 636 2000
London +44 (0)20 7839 9060
Hong Kong +852 2760 1766
Shanghai +86 21 6355 1766
Including: Plate (E. 73); Bowl (E. 74); and Egg (E. 76)
Special Notice
From time to time, Christie's may offer a lot which it owns in whole or in part. This is such a lot.
Leading specialists, gallerists and dealers advise on making that first foray into the contemporary art market
Christie's Prints specialist James Baskerville explains how a previously unknown impression of Fish and Chip Shop came be..


text:
With some of the largest stores and busiest streets in the city, this slice of the metropolis can be described as the heart of New York City. Midtown Center spans from 42nd street all the way up to the south side of Central Park, or 59th street, and between Park and 8th Avenues.
It's home to some the city's tallest skyscrapers, which headquarter global conglomerates, five star hotels and three major television networks.learn more about this neighborhood
#16Neighborhood popularity:based on Naked Apartments searches
Building Mix
- 63% Luxury Highrise
- 13% Elevator/Laundry Building
- 11% Pre War
- 4% Elevator Building
- 3% Walk-Up
Legal Disclosure: Neighborhood descriptions and data are created exclusively by Naked Apartments without contributions or approval from the agents listed on this page.
Midtown Manhattan by Steven Kreuzer is licensed under public domain
Live the life of luxury in prime Midtown West! Brand new to the market, this unit has been completely renovated and is ready to be your new home! Apartment features: TONS of natural light, large living area, updated kitched with STAINLESS STEEL appliances seperated by French doors, marble bathroom, decorative fireplace and a HUGE bedroom that easily fits a Queen sized bedroom set with dresses. Priced to move, this unit won't be available long--call or text Alicia to schedule your appointment today!
Apartment Details
$3,150, One Bedroom, 1.0 Bathroom
Convertible Floorplan
Last Updated ~ 4 Years
Listed For ~ 4 Years
Available Immediately
Pets: Pets Allowed
- 0 sq. ft.
- Web ID: 1522296
Dishwasher, Doorman, Elevator, Fireplace, Laundry Room, Storage Room
Nearby Subway Stations
F57th St (0.15 mi)
N Q R57th St (0.15 mi)
N Q R5th Av (0.23 mi)
B D E7th Av (0.25 mi)
A C B D 159th St-Columbus Circle (0.26 mi)
150th St (0.4 mi)
E M5th Av (0.47 mi)
C E50th St (0.51 mi)
N R49th St (0.55 mi)
B D F M47-50th Sts Rockefeller Center (0.56 mi)


text:
The rooms were extremely clean, the staff very pleasant and helpful. We were there for a hospital appointment that was very close.
- Reservation Options:
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text:
Company-Owned PCs Will Soon Be a Thing of The Past
Veterans Affairs Department Chief Information Officer Roger Baker predicts that within five or six years VA will no longer furnish employees with computers. Instead, they will use the devices they own to connect to department networks.
He also believes the department has awarded its last desktop PC contract, a $476.6 million deal for up to 600,000 desktops awarded to Dell in April 2011. Baker made the remarks in a call with reporters Thursday.
He would like to see VA get out of the business of provisioning its roughly 300,00 employees with hardware to access VA networks and said he backed a departmentwide policy allowing employees to bring their own devices to the job.
Asked how the department would manage the financial aspect of a policy that would have employees buy their own hardware, Baker said, "That's a [human resources] issue."
Last October VA kicked off a test of 1,000 department-supplied Apple iPad tablet computers on its networks. Baker said security stands out as the key issue for the use of tablets and smartphones, whether they are supplied by the department or owned by employees.
It will take a "massive investment" to ensure veteran data is protected before VA can proceed with a widespread BYOD plan, Baker said. He did not specify how much VA will need to spend on mobile device security.
VA and its employees also would have to ensure that personal applications are free of viruses and malware before they are connected to the department computer systems.
Baker also warned that any VA employee who uses Apple hardware that has been "jailbreaked" — modified so the user gains root access to the operating system — faces harsh consequences. Any such hardware connected to VA networks, would have its software completely and automatically wiped, Baker said.
Baker's endorsement of a BYOD policy fits with a similar approach planned by the Defense Department in its mobile device strategy released last week. That strategy said, "DoD must continue to explore the efficiencies associated with the use of personally owned mobile devices and potential security risks posed by such devices.
The Defense Department "must define acceptable use of personally owned mobile devices and acceptable personal use of DoD-owned devices where applicable," the strategy said.
Baker said he would like to work with Defense CIO Teresa Takai on developing mobile strategies and policies.
Image courtesy of Flickr, monkeymanforever
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This article originally published at Nextgov here


text:
이 아이디어와 더 많은 아이디어를 탐색하세요!
grave digger 3D
cake lovers cake
Skylanders portal? Where is the cake?
fire truck cake.
Digger Truck Cake on Cake Central More
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Bulldozer cake! Think I need to do this for Brody Bear's first Birthday!!
hand painted cake
a giant cake for 50 with 4 different taste to please every one at the party!
Construction cake


text:
Bush fully authorised torture programme: CIA fights back and says former President knew everything as his VP Cheney blasts Senate report as 'full of cr**'
- CIA official says former U.S. President George Bush was fully in formed of the intelligence agency's torture programme
- Identified a number of Washington officials who were aware of programme
- Meanwhile former Vice President Dick Cheney called Senate report into CIA torture a 'terrible piece of work' that is 'deeply flawed'
- Added that report was wrong to suggest Bush didn't know that aggressive interrogation techniques were being used on terrorism suspects
- What really happened, according to Cheney: 'We asked the agency to...catch the ba****** who killed 3,000 of us on 9/11'
George W. Bush fully authorized the torture of terror suspects, CIA officials have claimed, furiously dismissing accusations that the intelligence agency's so-called 'enhanced interrogation techniques' took place without the knowledge of the then-U.S. President.
An anonymous spokesman said the CIA's campaign or torturing suspected Al Qaeda and Taliban operatives, which was revealed in a Senate Committee report on Tuesday, was 'a presidential programme, authorised, co-ordinated and administered through the White House.'
The CIA fight came as Bush's former Vice President Dick Cheney branded the Senate report a 'terrible piece of work' that is 'deeply flawed', adding his voice to the claim that not only was Bush 'fully informed' of the programme, he authorized it.
'The report's full of cr**,' Cheney told Fox News host Bret Baier on Wednesday evening.
Dismissal: The CIA fight came as Bush's former Vice President Dick Cheney branded the Senate report a 'terrible piece of work' that is 'deeply flawed'
Dick Cheney said it is 'not true' that President Bush didn't know that aggressive interrogation techniques were being used on terrorism suspects until four years into the program.
Furthermore, the CIA never tortured anyone under the legal definition of the word, as asserted by Department of Justice lawyers at the time, he said.
The retired politician, who said it was his job in the administration to oversee programs like the one used by the CIA, said the government agency's actions were 'justified' and he 'do it again in a minute' in order to save American lives.
According to an anonymous CIA official, Bush was fully informed of the intelligence agency's torture programme, and had in fact authorized its use.
Speaking to the Times, the spokesman also identified a number of other senior Bush administration officials he claims ordered and approved the 'enhanced interrogation' programme that led to 119 Al Qaeda suspects being tortured with techniques such as waterboarding.
The official said those in the know included: Cheney, Bush's legal adviser Alberto Gonzales; National Security Adviser Condoleezza Rice; Stephen Hadley, her deputy; Attorney General John Ashcroft; and several attorneys in the Justice Department.
He said that neither Defense Secretary Donald Rumsfeld nor Secretary of State Colin Powell were officially informed of the CIA torture programme.
Claims that Bush was aware of the programme were reinforced by Cheney in an interview with Fox News Wednesday evening.
Accused: George Bush pictured alongside then Vice President Dick Cheney. The former U.S. President fully authorized the brutal torture of terror suspects, CIA officials said today, furiously dismissing accusations that the intelligence agency's so-called 'enhanced interrogation techniques' took place without the knowledge
The former U.S. Vice President said it is 'not true' that Bush didn't know that aggressive interrogation techniques were being used on terrorism suspects until four years into the program.
'Read his book,' Cheney told Baier. 'He talks about it extensively in his memoirs. He was in fact an integral party of the program. He had to approve it before we went forward with it.'
According to a CIA spokesperson, a number of high-ranking members of the Bush administration were informed of the CIA's 'enhanced interrogation' programme.
These include:
George Bush - President of the United States
Dick Cheney - Vice President of the United States
Alberto Gonzales - Bush's legal advisor
Condoleezza Rice - National Security Adviser
Stephen Hadley - Deputy National Security Adviser
John Ashcroft - United States Attorney General
Several attorneys in the United States Justice Department.
Cheney said Bush was focused on a number of other issues at the time, but 'I think that he knew everything he needed to know and wanted to know about the program,' including the fact that prisoners were being waterboarded.
'There no effort on our part to keep him from that' information Cheney said, contrary to the claims made in the Senate report.
'So the notion that the committee's trying to peddle that somehow the agency was operating on a rogue basis and we weren't being told or the president wasn't being told, is just a flat out lie,' he stated.
What really happened, Cheney said, is 'we asked the agency to go take steps and put in place programs that were designed to catch the ba****** who killed 3,000 of us on 9/11, and to make sure it didn't happen again, and that's actually what they did.'
The former second in command said that the CIA operatives who ran the detention and interrogation program 'deserve a lot of credit,' not the 'condemnation' they are receiving from Senate Democrats who authorized yesterday's controversial report.
Cheney admitted that 9/11 mastermind Khalid Sheikh Mohammed was waterboarded 183 times but he said that did not constitute torture.
'What are we supposed to do? Kiss him on both cheeks and say, please, please tell us what you know?' Cheney said. 'Of course not. We did exactly what needed to be done in order to catch those who were guilty on 9/11 and to prevent a further attack, and we were successful on both parts.'
The Bush era vice presidents said that the CIA only used techniques on terrorism suspects that it used on its own operatives as part of their training and that includes waterboarding.
He admitted that rectal feeding, a process the CIA files revealed by the Senate say detainees were submitted to, was not one of the 12 techniques approved by the White House.
But he then said: 'What are you prepared to do to get information about future attacks on the United States?'
'In terms of there being some problems in the program, there may have well have been...but I don't think the Senate report represents the truth of what actually happened,' he said.
Controversy: Chained detainees are seen arriving at Camp X-Ray on Guantanamo Bay ahead of interrogation about their suspected involvement with terrorist groups including Al Qaeda or the Taliban
Cheney said he hadn't read the entire 6,000-page document that the Senate's redacted paper was based on nor had he read the full 500-page declassified summary released by the Intelligence Committee yesterday.
Upon learning that one of the interrogation subjects died, Cheney said, 'I have no sympathy for them,' again reminding Baier that al Qaeda killed 3,000 Americans on 9/11.
He later told the Fox News that Americans have to remember that al Qaeda was reportedly trying to get their hands on nuclear weapons after the assault on American soil and there were anthrax attacks occurring at the time.
'There was every reason to expect' that there was going to be a follow-up terrorist attack, as well, he said.
The CIA 'did one hell of a job, and they deserve our gratitude,' an unapologetic Cheney said.
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