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Q3 2013 Earnings Call
November 22, 2013 8:30 am ET
Judith A. Lord - Vice President of Investor Relations
Katherine Lawther Krill - Chief Executive Officer, President and Executive Director
Michael J. Nicholson - Chief Operating Officer, Chief Financial Officer, Principal Accounting Officer, Executive Vice President and Treasurer
Adrienne Tennant - Janney Montgomery Scott LLC, Research Division
Kimberly C. Greenberger - Morgan Stanley, Research Division
Tiffany Hagge - Goldman Sachs Group Inc., Research Division
Paul Alexander - BofA Merrill Lynch, Research Division
Anna A. Andreeva - Oppenheimer & Co. Inc., Research Division
Roxanne Meyer - UBS Investment Bank, Research Division
Richard Ellis Jaffe - Stifel, Nicolaus & Co., Inc., Research Division
Susan K. Anderson - FBR Capital Markets & Co., Research Division
Brian J. Tunick - JP Morgan Chase & Co, Research Division
Dana Lauren Telsey - Telsey Advisory Group LLC
Janet Kloppenburg
Good morning, ladies and gentlemen, and welcome to ANN INC.'s Third Quarter 2013 Earnings Conference Call. At the request of the company, today's conference call is being recorded. If you have any objections, you may disconnect at this time. [Operator Instructions] And now I'd like to turn the call over to Judy Lord, Vice President, Investor Relations. Ma'am, please go ahead.
Judith A. Lord
Thank you, Fran, and good morning, everyone. Thank you for joining us to review our results for the fiscal third quarter of 2013. I'm here this morning with Kay Krill, ANN INC.'s President and CEO; and Mike Nicholson, our Chief Operating Officer and CFO.
Kay will lead off with an overview of the quarter and provide a brief update on our strategic growth initiatives, and Mike will then discuss our financial results and outlook. After that, we'll open it up for your questions.
Before turning it over to Kay, we'd like to remind you that our discussion this morning includes forward-looking statements which are subject to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements reflect the company's current expectations as of November 22, 2013, concerning future events and are subject to a number of factors and uncertainties that could cause actual results to differ materially.
And with that, let me hand it over to Kay.
Katherine Lawther Krill
Good morning, everyone. Thank you for joining us to review ANN INC.'s results for the third quarter of 2013.
Overall, we delivered excellent results for the third quarter. Total net sales reached $658 million, up 7% from $613 million a year ago. Comparable sales increased 4% on top of 6% comp growth in the third quarter last year. Gross margin rate, while lower than our initial outlook, was 55.7%. We continued our disciplined expense management, and earnings per share for the quarter reached a record $0.89, an increase of 17% compared with diluted EPS of $0.76, excluding the effect of a onetime $0.08 benefit recorded in the year ago period.
As always, our focus has remained on providing our clients with fashionable, versatile product, excellent value and an engaging shopping experience. And I am pleased to report that both brands performed well in a very competitive environment.
Our teams did a good job of being nimble and flexible with our marketing and promotional strategies to ensure we won our share of business. At the same time, our strategic growth initiatives are continuing to add value on both the top and bottom line.
In summary, I am pleased with our overall performance this quarter. And with more than 90% of our anticipated annual earnings under our belt, we have entered the fourth quarter well positioned to deliver another year of record EPS in 2013.
Let's now turn to the brands. First, Ann Taylor. While Ann Taylor continued to make strides this quarter, the brand's overall performance was affected by our factory/outlet business. Comparable sales increased 1% for the brand. Comps at Ann Taylor rose 4% for a 2-year comp of positive 10%.
Ann Taylor Factory comps declined 7% for the quarter, driven by continued soft traffic.
Clients have continued to respond to the expanded assortment of fashion in all stores and online, and the brand once again delivered a healthy gross margin rate.
From a product perspective, tops, skirts, pants, jackets, jewelry, accessories and shoes all performed well this quarter. She responded particularly well to sweaters, blouses, shirts, pencil skirts and versatile jackets on the apparel side; and our shoes, handbags and jewelry were all highly successful.
I am especially excited about the response to our new shoe offering, which, as you know, was designed and created in partnership with Vince Camuto and launched in August. We are thrilled to have a more meaningful footwear component to Ann Taylor's business.
Online, our weddings collection achieved another strong quarter, driven in part by the strong performance of our expanded events line of special occasion dresses.
In terms of color, the overall offering was well received with cobalt blue and wine being especially strong. In addition, animal prints performed exceptionally well and the brand also enjoyed much success with its novelty offering, including all apparel with leather trim.
Importantly, Ann Taylor continues to benefit from our strategy to enhance her overall shopping experience in-store. Quarter end, 75% of our store fleet reflected our new modern format, and we are on track to meet our objective of having 80% of our fleet updated by year end.
From a marketing perspective, Ann Taylor strategy continues to be successful in engaging our core client, as well as attracting new clients to the brand. Our marketing campaigns continue to generate a positive response and have been a great complement to our more targeted outreach through email, direct mail and social media.
Turning now to factory. Ann Taylor's outlet business did not meet our expectations for the quarter, reflecting a disappointing performance, specifically in the month of September. Traffic was largely the factor and contributed to a higher level of promotion across the channel.
In spite of the softness in sales, the team did an effective job of managing our promotional activity. Traffic improved during October, and in fact, Ann Taylor Factory delivered a positive comp for the month. We have positioned the factory business to maximize profitability in a competitive environment.
Looking ahead for the Ann Taylor brand, we are well positioned entering the fourth quarter. Our offering includes versatile separates, dresses, special event product and an assortment of great tops that address her gifting and wardrobing needs.
In addition, Ann Taylor shoe assortment is outstanding for holiday, and we are excited about our expanded jewelry offering, especially statement necklaces and bracelets. Our cashmere collection is off to a strong start with both basic and fashion style selling well.
Overall, we have a strong product offering, as well as a planned promotional strategy for the fourth quarter, which are both focused on winning our share of business in what we expect will be a competitive season.
Turning now to LOFT. The brand generated positive momentum this quarter with a strong fashionable and versatile offering for her everyday wardrobe. From a comp sales perspective, the brand delivered a 6% increase. This included a 6% increase for LOFT for a 2-year comp of positive 14%. LOFT Outlet delivered a comp increase of 2%.
In terms of product, LOFT sales gains were the result of strong performance across the entire assortment. Among the standouts were tops, which comped up double digits, driven especially by knits and wovens. Pants were also outstanding. As you know, we relaunched this category for fall with new fits and styles, and she definitely responded. Denim performed well, even up against last year's strong colored denim trend. And jackets have been a huge win.
In addition, LOFT lounge continues to grow and has become a meaningful part of the business. We know this category has significant potential for us.
From a color perspective, LOFT's offering was well balanced and on-trend throughout the quarter. Neutrals performed best, complemented by shades of blues, wine and blush tones. Our print and novelty offerings also performed well. All in all, great results for the LOFT brand.
With respect to marketing, LOFT strategy is focused on building brand affinity, as well as expanding our client base. Our active client file has continued to have meaningful growth, and we remain focused on broadening the brand's reach while continuing to strengthen our connection to our existing clients.
Turning now to LOFT Outlet. Total sales for the quarter increased 19%, reflecting new store growth, as well as the comp sales increase. The team successfully managed the business to deliver positive comp sales and higher profitability and that will continue to be our strategy for the fourth quarter.
Looking ahead, LOFT has entered the fourth quarter in a very strong position. The assortment is well balanced in terms of end use, color and price point and is offering her both the fashion and versatility she wants. We expect to deliver strong results in all categories of tops, driven by newness in wovens and sweaters. We're continuing to benefit from the relaunch of our pants category and further expansion of LOFT lounge. We will also offer an exciting assortment of gift options. However, as always, we are primarily addressing her self-purchase needs. We are highly focused on gaining share in the fourth quarter and have planned our promotional activity accordingly.
In summary, we are expecting a strong finish to the year for our LOFT brand. As a multigenerational brand with broad appeal, LOFT has significant potential to continue to grow both in the near and long term. And as I always say, LOFT is a brand that works everywhere.
Before I turn it over to Mike, let me provide a brief update on our strategic initiatives to position ANN INC. for continued long-term profitable growth. First, our multichannel initiative has been a significant win for ANN INC., following its successful launch 1 year ago in September. After a year of meaningful results, we are more focused than ever on actively engaging her to shop multiple channels. We are applying the learnings of this year, including repositioning our inventory to better reflect the true e-commerce demand. We believe this will maximize both gross margin dollars and rate for the company.
Second, e-commerce. Once again, this quarter, our online sales increased at a double-digit rate, driven by higher traffic and conversion at both brands. Our Online Exclusives continue to perform very well at both brands, and we have benefited from our investments in our platform and digital marketing. During the quarter, we made significant enhancements to our search engine optimization program, and we are on track with key system upgrades for early 2014 that will further improve speed, navigation and our overall online shopping experience. We expect e-commerce to continue to be a major contributor to future growth.
Third, we continue to successfully execute on our real estate strategy. As I noted earlier, Ann Taylor is on track to meet its goal of having 80% of its fleet updated by year end. At LOFT, we have continued our strategy of expanding into small and mid-markets where we have identified meaningful potential and we've seen success.
Fourth, CRM. As you recall, our client relationship management initiative is focused on delivering a more personalized and relevant experience for our clients. We are increasingly engaging clients through more targeted and personalized outreach, which is driving incremental sales. Over time, we expect these capabilities will further enhance the efficiency of our marketing program and establish stronger relationships with our clients.
And finally, our international growth initiative. I am thrilled to report that our expansion into Canada has continued to be a home run. Our stores are generating outstanding results, and we look forward to continuing to expand in this market.
Overall, we are very pleased with our year-to-date performance in both brands and our progress on our long-term growth initiative. We look forward to generating continued profitable growth and increased value for our shareholders.
Let me now turn it over to Mike.
Michael J. Nicholson
Thanks, Kay, and good morning, everyone. Today, I'll start with a summary of results for the third quarter 2013. And then I'll provide you some perspective on our outlook for the fourth quarter and full year fiscal 2013.
Before I begin the review of our third quarter 2013 performance, let me remind you that last year's third quarter results included a onetime $0.08 EPS benefit related to the cumulative impact of gift card and merchandise credit breakage, which increased our third quarter 2012 reported sales, gross margin and operating income by approximately $6 million and gross margin rate by approximately 50 basis points.
Now let's get started with a review of our third quarter 2013 results, beginning with net sales. Net sales for the third quarter were $657.5 million, an increase of 7.3% versus the $612.5 million of net sales reported in the third quarter of 2012. By brand, net sales at Ann Taylor were $249.2 million, up 1.9% versus $244.6 million reported last year. At the LOFT brand, net sales were $408.4 million, reflecting growth of 11% versus $368 million reported last year.
Moving on to comps. Total company comparable sales for the quarter increased 3.7% on top of the 5.5% achieved last year. Total comps at the Ann Taylor brand increased 0.6%, reflecting an increase of 4.4% at Ann Taylor, which was partially offset by a 6.9% decrease in the factory channel. At the LOFT brand, total comps were up 5.6%, reflecting an increase of 6.3% at LOFT and 1.8% at LOFT Outlet. Importantly, the third quarter of fiscal 2013 represented our fourth consecutive year of delivering positive comps during the third quarter for ANN INC., as well as both the Ann Taylor and LOFT brands.
Turning now to gross margin. Gross margin as a percentage of net sales was 55.7% compared with the 57.9% rate achieved in last year's third quarter. The gross margin performance in the third quarter of 2013 reflected a year-over-year decrease in merchandise margin, primarily due to a highly competitive promotional environment versus the third quarter of 2012. Also, as I mentioned earlier, the third quarter of 2012 included a onetime cumulative benefit of approximately 50 basis points associated with the recognition of gift card and merchandise credit breakage.
Turning now to SG&A. SG&A as a percentage of net sales was 45% compared with 46.9% in the third quarter of last year. This rate reflected the benefit of increased fixed cost leverage as a result of higher net sales and lower performance-based compensation expense compared with the third quarter of fiscal 2012, partially offset by an increase in expenses associated with our year-over-year store growth and other expenses supporting the expansion of our business. SG&A expenses in the third quarter were $295.8 million compared with $287.5 million reported in the third quarter of 2012. The increase was primarily driven by increases in variable costs associated with higher sales in the current period compared with last year and year-over-year store growth.
Moving down the P&L. Operating income for the quarter was $70.4 million compared to operating income of $66.9 million reported in the third quarter of 2012. Third quarter net income was $41.2 million compared to net income of $40.7 million in 2012.
Diluted earnings per share was $0.89, a 17% increase compared to the third quarter of 2012 diluted earnings per share of $0.76, which excludes the $0.08 per share benefit from the aforementioned gift card and merchandise credit breakage during last year's period.
Moving on to our share count. Weighted average diluted shares outstanding for the quarter decreased 5.3% to 45.4 million shares versus 48 million shares in the third quarter of 2012.
Our effective tax rate for the quarter was 41.2% versus 39.1% in the third quarter of 2012.
Depreciation and amortization in the third quarter totaled approximately $27 million compared with $24 million reported in the third quarter of 2012.
And capital expenditures in the third quarter totaled $43 million compared with $52 million in the third quarter of 2012.
Moving on to the details of our quarter end inventory. We ended the third quarter of 2013 with a total inventory per square foot increase of 8% versus last year, which reflected increases of 1% at Ann Taylor, 14% at LOFT and 10% in the factory/outlet channel. The increases at LOFT and in the factory/outlet channel were impacted by timing shifts of merchandise receipts versus last year. And when adjusted for these timing shifts, total inventory per square foot would have been up in the mid-single digits. And importantly, both Ann Taylor and LOFT entered the fourth quarter with approximately 90% of their inventory representing fresh holiday product.
Turning now to store openings and closures. During the third quarter of 2013, we opened a total of 20 stores, comprised of 1 Ann Taylor store, 1 Ann Taylor Factory store, 12 LOFT stores and 6 LOFT Outlet stores. We did not close any stores during the quarter. The total store count at the end of the fiscal quarter was 1,027 stores, comprised of 276 Ann Taylor stores, 106 Ann Taylor Factory stores, 537 LOFT stores and 108 LOFT Outlet stores.
Our store square footage at the end of the third quarter totaled approximately 5.9 million square feet, a 3.5% net increase from the square footage total recorded at the end of the third quarter 2012.
In terms of the year-to-date progress of our real estate strategy, as of today, we have completed the opening of all 66 new stores projected for fiscal 2013. Of these, 54 were opened as of the end of the third quarter and the remaining 12 stores were opened in the first few weeks of the fourth quarter. Regarding store closures. Year-to-date, we have completed 11 of our projected 30 closures for fiscal 2013, and we expect to close the remainder this quarter with the majority of the closures occurring at the very end of the fiscal year.
Moving on to our balance sheet. We closed the quarter once again in a strong position with $119 million in cash and no bank debt.
Let's turn now to our outlook for the fourth quarter and full year 2013. We are anticipating continued momentum at both brands and considerably stronger overall results versus the fourth quarter of 2012, driven by strong product at both brands and an effective planned promotional strategy, along with the easier comparison as we anniversary the impact of Superstorm Sandy, as well as a more balanced color and merchandise offering at LOFT versus last year.
For the fourth quarter of 2013, we expect total net sales to be $640 million, reflecting a total company comparable sales increase in the mid-single digits. Our gross margin rate is expected to be 49.5%; and selling, general and administrative expenses are expected to be $305 million.
In terms of the full year of 2013, our current outlook is as follows: We expect fiscal 2013 total net sales to be $2,510,000,000, reflecting a total company comparable sales increase in the low to mid-single digits. Our gross margin rate is expected to be 53.9%.
Total SG&A expenses in fiscal 2013 are expected to be $1,177,000,000 compared to SG&A expenses of approximately $1,136,000,000 in fiscal 2012 with the overall increase reflecting support for the company's 2013 strategic growth initiatives as follows: first, $25 million of incremental expense associated with our 2013 new store growth plans, including our Canadian expansion; second, $5 million in incremental marketing investment mainly for our e-commerce channels to support continued growth; third, $5 million associated with merit increases and performance-based compensation; and finally, $5 million in variable store operating costs to support continued sales growth in our existing fleet.
Our 2013 effective tax rate is expected to be 41%.
Capital expenditures are expected to be approximately $155 million. This reflects the following investments: first, $55 million in support of approximately 65 new stores for both brands, including Canadian expansion; second, $30 million to support approximately 35 downsizes and remodels, primarily at the Ann Taylor and LOFT stores; third, $40 million for store renovation and refresh programs; and finally, $30 million to support continued investment in information technology, including our e-commerce channel.
Our total weighted average square footage for fiscal 2013 is expected to increase by approximately 3%, and we expect to end the year with approximately 1,020 stores.
Regarding our share comp count, we anticipate that our full year weighted average diluted shares will be approximately 46 million shares in 2013. And for the purposes of modeling EPS in 2013, note that this figure excludes the impact of nearly 1 million participating securities that should be incorporated into your models for a total of approximately 47 million shares on a weighted average basis.
And finally, we expect to continue to maintain our healthy balance sheet, including a disciplined approach to inventory management throughout the balance of the fiscal year.
And with that, I'll turn it back to Kay.
Katherine Lawther Krill
Thanks, Mike. Before I open the call up for questions, I wanted to take a moment to acknowledge our thousands of associates and millions of clients for their support in helping us raise funds for the Breast Cancer Research Foundation. Through our ANN Cares charitable platform, we've raised more than $4 million this year to fund important clinical research worldwide. And since 2005, our contribution has totaled over $14 million. I am extremely proud of our giving, and thank all of our associates and clients for their generous support.
With that, let's open it up for questions.
Question-and-Answer Session
[Operator Instructions] Our first request now from Adrienne Tennant, Janney Capital Market.
Adrienne Tennant - Janney Montgomery Scott LLC, Research Division
Kay, my question is actually on the Canadian opportunity and how strongly the initial stores opened there. How many stores of each brand can you -- do you foresee there over what time period? Can you also discuss the potential for international expansion beyond Canada? Any desire to pursue franchising opportunities to access new markets?
Katherine Lawther Krill
Adrienne, we are, as I said in my remarks, we are thrilled with our performance in Canada in both brands. Both are doing fantastic. We just opened a store in Vancouver in LOFT and that is off to an amazing start. Our plans right now are to open about 15 Ann Taylor stores and 35 LOFT stores. And regarding franchising, we are absolutely looking at that right now and more to come on our March call.
Our next request from Kimberly Greenberger of Morgan Stanley.
Kimberly C. Greenberger - Morgan Stanley, Research Division
E-commerce seems like a really huge opportunity and potentially something that you could even accelerate here over the next several years. Can you just sort of step back and talk to us about your overall strategy with e-commerce? And then just one clarification for Mike, if I could. Could you just remind us how much stock you bought in the third quarter?
Katherine Lawther Krill
All right. Let me start out with e-commerce, Kimberly. Obviously, we continue to view e-commerce as a significant growth opportunity for the company. We really achieved double-digit growth every quarter for the past few years. We really view the opportunities through growth in inventory because through our multichannel initiative, we're really understanding the true demand in e-commerce. We have increased our marketing spend. We are rapidly making site enhancements, which we have for the fall season, as well as we have many items teed up for first quarter of 2013 -- '14, sorry. And one thing that's really important is we're going to continue to expand our online exclusives and not only is that color extensions or size extensions, it's really style extensions, the entire petite assortment. And we're having great success with categories that are not in the stores such as weddings is doing really well. We've launched pretty comprehensive event dressing, and that's doing really well and we'll probably expand that to be a year-round business -- well, we are going to. And also, that category, by the way, the Little Black Dress Shop, is doing really well in-store this season, too. So we're really trying to create a holistic seamless shopping experience for her. And we are teed up right now. We're in the discovery phase of multichannel Phase 2, which is buy in-store, fulfill online. So we really feel like our priority and our win for the company is to complete that circle.
Michael J. Nicholson
And then in terms of your second question, there were no share repurchases during the third quarter.
Now, our next is from Tiffany Hagge, Goldman Sachs.
Tiffany Hagge - Goldman Sachs Group Inc., Research Division
I was just wondering if you can give us some insight into the composition of the comp by division and AUR behavior? And then just as a follow-on, it seems like your full year gross margin guidance implies some merch margin expansion in 4Q. Can you just help us think about that in context of the competitive environment and your inventory levels?
Michael J. Nicholson
Sure. First, your question in terms of comp. I think you'll see in our press release the comps by channel in terms of Ann and LOFT at the brand level, as well as the full price comp, which is inclusive of the comprehensive outcome for both stores and dot-com. I will say, your question regarding metrics during the quarter, there was slight compression, slight compression during the third quarter. And I think the important point here is that the compression was really a September event. And as I look at our comp outcome for the third quarter, in particular, within the factory/outlet channel, clearly, September was difficult. And if we exclude the impact of September's results, we would have actually comped positive in the third quarter in the Ann Taylor Factory outlet channel. You are right, our guidance does imply a slight uptick in terms of gross margin rate outcome in the fourth quarter versus last year. And I think you have to remember that last year's fourth quarter includes the impact of both Sandy, as well as a LOFT assortment where we did have a couple of challenges within the assortment. In terms of the overall inventory level, that's a great question. So overall, for the quarter, on a reported basis, we finished the quarter with an overall increase of 8% on a dollars per-square-foot basis. I mentioned in our opening comments that Ann Taylor was up 1%; LOFT, up 14%; and factory/outlet, up 10% on a reported dollars per-square-foot basis. I think the important point here with respect to our inventory is then when you look at or factor in the impact of timing shifts, our inventory would've only been up in the mid-single digits, which is in line with our fourth quarter comp expectations. And from a unit perspective, both Ann and Factory went in to the fourth quarter with units only up in the low single digits and LOFT only up in the mid-single digits. And I would also say looking forward to the end of the year, we fully expect our inventory to be up in the low to mid-single digits.
Our next request from Lorraine Hutchinson, Bank of America.
Paul Alexander - BofA Merrill Lynch, Research Division
It's Paul Alexander for Lorraine. Can you talk about the difference between the Ann Taylor Factory comp and the LOFT Outlet comp? It seems like trends there diverged during the quarter despite, in the past, what we've seen in terms of traffic trends being kind of consistent across the outlet channel? And then when you said that you're positioning Ann Taylor Factory for maximum profitability in the fourth quarter, does that mean you're no longer positioning them for positive comps? How should we think about that top line at Ann Taylor Factory going forward?
Michael J. Nicholson
Sure, Paul. I'll take that one. So first, in terms of traffic outcomes during the third quarter within factory, Ann Taylor Factory's mid-single-digit negative comp was really a function of traffic, so strong correlation between the comp outcome and the actual comp store traffic results. Again, importantly, I think in terms of the third quarter as we look across the months, we mentioned on our call in August that business was strong in factory. We had an incredibly challenging September. And October, I think Kay mentioned in terms of her opening comments, the change in trend in the month of October at Ann Taylor Factory, and the fact that traffic and comp was positive. At LOFT Outlet during the third quarter, traffic was down, a slight negative, so a low single-digit negative. And despite that low single-digit negative comp traffic outcome, we actually comped positive and it was really a function of stronger conversion of the footsteps that came through the door. Looking forward to the fourth quarter as we think about traffic on a -- sorry, comps and outcomes on a combined basis for the outlet segment, we believe that the outlet segment in total, both Ann and LOFT, will comp positive. And at this point, I would say would expect LOFT Outlet to deliver a slightly more positive outcome than Ann Taylor Factory, although current trend and runway of the business suggests that Ann Taylor Factory could be up in the low, low single digits positive. And then one final comment I want to make in terms of outlet inventory. If I look at the composition of outlet inventory going into the fourth quarter, nearly 75% of the increase, both on a reported and adjusted basis, relates to our anticipated growth in the LOFT Outlet business in the fourth quarter.
Katherine Lawther Krill
Paul, I also want to just add in from a product perspective in ATFS, for the month of September, I would say that our fall key items were slower than we anticipated. But this category has picked up in October into November. However, as Mike said, traffic was the primary issue.
Our next request now is from Anna Andreeva, Oppenheimer.
Anna A. Andreeva - Oppenheimer & Co. Inc., Research Division
My question is, looking into 2014, can you perhaps talk about the gross margin profile of the business? Obviously, with the omni-channel initiative this year, we've seen some pressure to gross margin line with higher shipping and handling expenses. Should we think that pressure gets neutralized next year? And overall, how do we think about the merchandise margin benefit from omni-channel as you guys are going to be in year 2 with some of the learnings? And just a quick follow-up, Kay. Stores do look fantastic. Obviously, environment is promotional. I'm just wondering if you could comment on the trends that you're seeing so far with the new early holiday deliveries?
Katherine Lawther Krill
Okay. Thanks, Anna. As I've said, our business has accelerated in the month of October and that momentum has really continued into November. So we're off to a good start in both brands. So far, at Ann, I feel like our product is more emotional, novel and well balanced. We had great gift offerings and we're really seeing success so far in all categories of tops and separates, accessories and dresses. As I said, our Little Black Dress Shop is doing really well. In addition, we're also seeing continued outstanding results in our shoe and jewelry collection at Ann Taylor. As far as LOFT, the same categories are doing really well, tops and separates and accessories and dresses, and denim has continued, as well as LOFT lounge. I just want to point out, too, that, as you all know, the tops categories are really critical to our success in the fourth quarter, and all 3 of them are off to a good start. So I would say that overall, emotional, novel, embellished items are selling well at both brands. And our penetration in this product is higher than last year for sure, about 10 points higher than last year. We see that as a huge win going into fourth quarter.
Michael J. Nicholson
And then in terms of your gross margin question, Anna, as I think about the learnings of multichannel over the course of 2013, what we've confirmed is, A, we clearly historically have underappreciated the true underlying dot-com demand. And we made some progress in the third and fourth quarter in terms of better positioning that channel to anticipate the demand, but we'll see an even greater impact as we transition into 2014. It is our objective to fulfill e-commerce demand from the e-commerce warehousing and distribution center. Over the course of the year, we've talked about some shipping and handling rate compression and we are anticipating about 50 bps of pressure. In the third quarter, we were actually able to claw back about 20 bps through better positioning inventories across the channel. And then bigger picture in terms of what are the gross margin rate opportunities for the company going forward, obviously, there is a mix of business play here in terms of e-commerce's growth trajectory, as well as we continue to fill in, in the factory channel in terms of incremental stores. Third, the sourcing organization within ANN INC. has done an incredible job over the years of mitigating cost pressures. I think it's important to note for the foreseeable future into the first half of '14, we see no AUC pressure on like-for-like product. And it'll be our objective to drive for higher merch margin outcomes in terms of higher full price selling as well. And then finally, we have been committed to disciplined inventory management over the years. We will remain committed going forward, and all of those strategies should yield a higher gross margin outcomes over time going forward.
Our next question now from Roxanne Meyer, UBS.
Roxanne Meyer - UBS Investment Bank, Research Division
My question is on SG&A. You've just done a terrific job being able to manage and flex expenses. Just wondering about your ability to continue to do so should the environment prove tougher in 4Q and how you think about that ability next year as you continue to need to invest in some of your longer-term initiatives?
Michael J. Nicholson
Sure. Thanks for the question. So as I think about the third quarter and the success and the outcome with respect to SG&A, clearly, there was no silver bullet. It was just day in and day out, over a 13-week period, relentless expense management with the majority of the savings coming out of four-wall and a little bit of a benefit from performance-based comp over the period. I think we're an organization that has demonstrated that we are committed to leveraging and aggressively managing our expenses. As I look forward to the fourth quarter, there is a bit of a dollar -- quarter-over-quarter dollar increase and it primarily relates to higher weighted average store count that will run over the balance of the fleet Q4 versus Q3. But with that said, we will remain committed to aggressively managing expenses, and our objective is to deliver a better outcome. And I think that bodes well in terms of 2014 and beyond.
Our next request now from Richard Jaffe of Stifel.
Richard Ellis Jaffe - Stifel, Nicolaus & Co., Inc., Research Division
Just trying to get my arms around the weakness in factory, and obviously, it seemed limited to one month. But I'm wondering if it was a product issue or product and price? Or is it just simply a consumer not getting in the car and going out to outlets? And then if you could just talk about the shoe business and how you see that over the next couple of years? How important do you see that in your stores building a shoe department? And what kind of volume could it be as a percent of total?
Katherine Lawther Krill
Okay, Richard, I'll answer the first one. As I said a little while ago that, from a product perspective, our fall key items, which were a little heavier in nature, did not sell as well in the month of September as we had planned. However, they picked up into October and that has continued into November. So we think we're okay with that right now. And then from a product perspective, let me just answer the shoe question before I turn it over to Mike. Shoes has grown over 50% in the Ann Taylor division. We really feel like the entire assortment is better balanced, it's better quality and offers unbelievable value for our consumer. And I think that we will continue to maximize that. We'll continue to add to that category online and in-store. And in-store's doing really well. But online, the shoe business is absolutely terrific. So it's definitely on our radar to maximize this area in the future.
Our next request, Susan Anderson, FBR.
Susan K. Anderson - FBR Capital Markets & Co., Research Division
So I was wondering if you're doing anything different this year for holiday in terms of marketing and promotions? And then maybe also if you could touch on any omni-channel initiatives you have going into next year for 2014?
Katherine Lawther Krill
As far as holiday, I think that primarily, we are focused on driving traffic into the stores through our great product. I think our windows, absolutely terrific. And we have a planned promotional strategy for both brands going into holiday, which I think we're going to win and take share that way. And also, from a multichannel perspective, that has continued to be a huge win. And as I said earlier, we have many learnings over this past 12 months. And I think we were definitely ahead of the curve on this and have really positioned ourselves very well going into 2014 in that area.
Now Brian Tunick of JPMorgan.
Brian J. Tunick - JP Morgan Chase & Co, Research Division
So just 2 questions. I guess, as we all visit the stores and get the e-mails, just on the promotional front, just as we think about it, are you planning LOFT to be less promotional than last year and Ann Taylor more promotional? And Mike, if you could comment on sort of now that we're past the Hurricane Sandy compare and the disruption from last year, anything surprising as you lapped it? And then the second question would be just maybe on the mid- and small markets since I know that is obviously the growth strategy for LOFT, any comments on either comp performance versus the rest of chain? Or anything that's working differently there?
Michael J. Nicholson
Okay, Brian, I'll give it a shot. I'm going to ask my partner, Judy, to help me along with the 4 or 5 questions you asked. You're a magician with this. Okay, so first, in terms of promotional activity for the fourth quarter. Sitting here today, we expect LOFT to be less promotional than last year and we expect Ann Taylor to be more promotional than last year. In terms of the impact of Sandy, now that we have that behind us, is there anything interesting in terms of the learnings? I guess, what I'd say is and as we mentioned during our opening remarks, is that the strength in the business and the positive comp performance across both brands and all channels of both brands, the positive comp performance continued into November. In terms of LOFT mid, small market, what are we learning? Yes, that is the primary square footage growth strategy for LOFT. Domestically, what are we learning? As we've talked about, Brian, yes, in terms of absolute level of productivity and absolute store volume, those volumes are slightly less than the chain average, but in line with what we experienced from the 20% or so of the LOFT lead that sit in mid, small markets today. What we like about that strategy is typically a lower cost to build, our landlord partners are very supportive of us in supporting costs of construction. And typically, the cost to operate is less than the chain average as well. So the end of the day, we're yielding higher levels of profitability rate outcomes and dollar profitability that is pretty damn close to the overall chain average. I think I have captured all your questions. If I haven't, I'd ask you to pipe in. Otherwise, we'll move onto the next question.
Now our next request from Dana Telsey, Telsey Advisory Group.
Dana Lauren Telsey - Telsey Advisory Group LLC
As you think about Exclusive products, you've mentioned exclusive products in -- online, as you think about exclusive products in other channels, how influential is it? How big a part of the business does it become and the margin implication? And is there any particular categories that you're focused on with it?
Katherine Lawther Krill
As I said, Dana, Exclusives are representing about 30% of the business online. We do keep adding categories. Weddings has been very important for a few years. We added a broader assortment of event dressing for Ann Taylor. We're going to expand that. I think that we are definitely thinking about other categories that we can add on. For LOFT, we've had maternity for a few years. And we've added the beach or swim category, which has really been meaningful, too and we're planning that to be even larger last year -- than last year. And as I said in my remarks, LOFT lounge continues to be a home run and we are definitely expanding that online. As far as adding some of these into stores, we are experiencing great results with our event dressing in Ann Taylor right now and we are continuing to have a part of our assortment to be devoted to that as we go forward. And the shoe and accessory business has been terrific, so we're planning growth in that category, which has also been great online. So those are really the categories that we are focused on.
Dana Lauren Telsey - Telsey Advisory Group LLC
Any margin implications from it, Kay?
Katherine Lawther Krill
No, not really.
We have time for one more question given time constraints, so now Janet Kloppenburg of JJK Research.
Janet Kloppenburg
I wanted to talk a little bit about LOFT's effective planned promotional strategy. I think, Mike that planned promotions or promotions might be down for LOFT in the fourth quarter because they were higher than expected last year, but I think your promotional strategy there has been effective in gaining market share. I wondered if you could talk a little bit about the planned promotions and the impact of that on the business?
Katherine Lawther Krill
Janet, let me address that first and Mike might jump in. Definitely, our promotional strategy will be lower than last year. I think the way we're approaching it right now is to really market and promote key categories to get our share as we go forward, and that's what you'll see. So as you know, that indicates a lower overall promotional strategy for the fourth quarter. So it's very thoughtful, and it's very planned and it was bought into that way.
Michael J. Nicholson
Janet, I would just add on to Kay's point. This, for LOFT, in the fourth quarter and the planned promotional strategy, it is all about gaining market share, market share and momentum that we can carry with us into 2014 and beyond.
Janet Kloppenburg
And can you just maybe highlight the margin impacts? So perhaps the product margins are diminished a bit, but the overall operating margin of the brand is improving as the market share gains are successful?
Michael J. Nicholson
I mean, listen, at the end of the day, from a segment perspective, we don't disclose segment levels of profitability. But I think it's fair to say that we would expect LOFT's overall gross margin rate to be up in the fourth quarter. And with strong momentum on the top line, it's the magic of ANN INC. and our ability to leverage our cost structure and that's what we're focused on doing in the fourth quarter and into 2014.
Katherine Lawther Krill
Okay, everybody, thank you, and we appreciate your interest in ANN as always, and updating you on our progress for fourth quarter in March. So have a great day, and Happy Thanksgiving.
That concludes today's conference call. Thank you for your participation. Have a great day.
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It is very unlikely that this work is public domain in the EU, or in any country where the copyright term is life-plus-70 years. However, it is in the public domain in Canada (where IMSLP is hosted) and other countries where the term is life-plus-50 years (such as China, Japan, Korea and many others worldwide). As this work was first published before 1923 or failed to meet notice or renewal requirements to secure statutory copyright with no "restoration" under the GATT amendments, it is very likely to be public domain in the USA as well.
|4 movements:
|First Publication
|Genre Categories
|Te Deum; Religious works; For 4 voices, mixed chorus, orchestra; For voices and chorus with orchestra; Scores featuring the voice; Scores featuring the soprano voice; Scores featuring the alto voice; Scores featuring the tenor voice; Scores featuring the bass voice; Scores featuring mixed chorus; Scores featuring the orchestra; Latin language
I. - Feierlich Breit
*#52676 - 7.73MB, 41 pp. - -) (- V/V/25 - 626x⇩ - homerdundas
II. - Gemessen
*#52677 - 2.57MB, 14 pp. - -) (- V/V/25 - 285x⇩ - homerdundas
III. - Langsam
*#52678 - 3.66MB, 22 pp. - -) (- V/V/25 - 258x⇩ - homerdundas
IV. - Sehr langsam
*#52679 - 4.39MB, 25 pp. - -) (- V/V/25 - 294x⇩ - homerdundas
|Work Title
|Te Deum
|Alternative. Title
|Braunfels, Walter
|Opus/Catalogue NumberOp./Cat. No.
|4 movements:
|First Publication.
|Composer Time PeriodComp. Period
|Early 20th century
|Piece Style
|Early 20th century
|Orchestra, Chorus and Soloists


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Resource Type: Physical Object
Decade: 1910-1919
Collection: Texas Fashion Collection
- Shoes
- Pair of woman's shoes of black leather and black suede. The black leather toe sections of the shoes are designed with gently rounded points. The back part of the shoes, and the single strap across the instep, are of black suede. Each of the straps secure with two circular iridescent black buttons. Shoes are lined in tan cloth inside toes, black leather insoles, and black fabric inside heels. Soles of black and tan leather. Medium heel of modified French style, with rounded sides and back, and slightly curving inner side. Stamped in gilt on insole: "Bench / Volk's / Made". Hand-written notation inside shoes: "6C / 18638 / 29" digital.library.unt.edu/ark:/67531/metadc39002/
- Shoes
- Pair of lady's boots or "High Button Shoes" of dark brown leather. The shoes, designed with pointed toes, lace closed along center front with laces 16 holes high. Embellished at toe with cut steel beads forming interlacing bands and lines. Medium height heels styled as a modified boulevard or Louis heel, with rounded sides and back, tapering to center and then flaring out again at base, and with curved front section. Sole of black leather. Lined in black leather and off-white fabric. Retailer's(?) stamp inside, partly illegible: "Famous / Paris, Tex." Hand-written notation on lining: "38-1 80364" Sold by Famous Shoe Store, Paris Texas (est. 1891). Worn by Kennie Holt Rucker in 1917-1918. Donated by Mary Helen Rucker to the Historical Collection (North Texas State University,Denton, Tex.). Transferred to the Texas Fashion Collection. digital.library.unt.edu/ark:/67531/metadc39025/
- Shoes
- Pair of woman's white canvas shoes. Designed with slightly pointed toes and a rounded edge at the vamp, the shoes have a single strap across the instep secured with a circular glass button with steel(?) shank. Thick canvas-covered heel shaped as a modified Cuban heel, rounded at sides and back, curved at front, and tapering slightly to base. Sole of leather, originally white/pale, worn to brown. No designer's or retailer's labels. Stamped inside of each: "455 .199 59 [star] / D8083 82566" digital.library.unt.edu/ark:/67531/metadc86984/
- Sunbonnet
- Sunbonnet of blue cotton with white lace trim. The brim is slightly square-shaped and heavily starched. The top of the crown is stitched to the brim in a flat seam, with fullness created in the lower crown through a set of 3 snaps on each side which fasten the crown to the brim, giving the lower crown a crenelated shape. The bonnet has no tail, and has self-fabric chin ties of blue ribbon. The left tie is formed from two pieces of fabric pieced together, while the right tie is of a single length of fabric. The ties are narrow hemmed, except for one side of a lower section of left tie, which is cut along the selvage and left unfinished. There are no labels or marks in the piece. The fact that this bonnet does not have a tail probably indicates that this was a visiting bonnet rather than a field bonnet. The TFC thanks Rebecca Jumper Matheson for her research on this object. digital.library.unt.edu/ark:/67531/metadc39043/
- Toque
- Toque of black velvet. The circular crown is of black velvet, gathered at top and crafted to create wrinkles. Brim at sides and front folds up to form "visor" at front of crown, on which are artificial berries, flowers, and leaves. Hat is lined with black satin. Maker's mark stamped inside crown, partly faded/worn: Perry Hat Shoppe / Perry, NY." digital.library.unt.edu/ark:/67531/metadc39106/
- Walking Shoes
- Walking shoes of tan and black leather. The rounded toe and vamp are of black polished leather, the heel and sides of tan kid leather. A single strap across the instep fastens with two circular buttons out outer side of shoe. Decorative black stitching around edges and across strap on tan leather. Insole of light brown leather, and the insides of the sides are lined in tan leather. heavy low stacked heel. Sole of black leather with heavy applied rubber heel. Maker's label stamped in silver on insole: "Foot Schulze & Co / St., Paul" Stamped notation on lining: "455 29100" Molded into bottom of heel: "WAUK LITE" and "8" digital.library.unt.edu/ark:/67531/metadc39003/
- Wedding Slippers
- Wedding slippers of ivory silk. Shoes have somewhat pointed toes, and ivory silk rosette at top of vamp. 2" high heels, tapering slightly to base, rounded at sides and back, curved at front. Retailer's stamp inside: "Titche Goettinger Co. / Dallas Texas" Partly illegible handwritten numbers inside shoe. digital.library.unt.edu/ark:/67531/metadc38996/
- Wedding Slippers
- Pair of wedding slippers of ivory silk satin. Shoes have pointed toes and slight "rolled edge" stitched accent along top of shoe. 2" high modified Louis or cuban heel, flaring to base. Retailer's mark stamped on insole: "Thayer-McNeil Company / Boston" Handwritten inside shoe: "7054 / 4 1/2 aa / 20942" digital.library.unt.edu/ark:/67531/metadc115017/
- Wedding Slippers
- Pair of wedding slippers of off-white/cream kid leather. Shoes have rounded toes, and three straps crossing vamp, each secured with small domed white glass buttons. Straps, vamp, and upper edges of shoes all edged with off-white silk stitching. Across vamp is small silk faille bow ornamented with white glass beads. Low 1 1/2" heel is a modified cuban or Louis heel, covered with white leather. "Volk's, Dallas, Texas" is stamped on inside. Partly illegible numbers stamped on inside. digital.library.unt.edu/ark:/67531/metadc38986/
- Young Girl's Party Dress
- Young girl's party dress of yellow heavy crepe paper over white cotton(?). "Paper dress" is knee-length, sleeveless, with rounded neckline and wide straps. A-line under-layer of white cotton is overlaid by 7 wide horizontal tiers of yellow heavy crepe paper "petals". Center-back opening with single tiny circular white button at neckline. No labels visible in garment. digital.library.unt.edu/ark:/67531/metadc795300/


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|retro-actively fixing _AUD tables for a database that was populated without envers 2 months ago
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- {{matchup.date.fullday}}{{matchup.date.month + ' ' + matchup.date.day}}
Cancun Challenge - Austin Peay Falls 74-54 Against Western Kentucky - Game Recap
The battle between Western Kentucky and Austin Peay didn't turn out to be much of a battle at all as Austin Peay was handed a 74-54 defeat on Tuesday at EA Diddle Arena.
Western Kentucky was a favorite by 9.5 points and came through with an ATS victory for bettors.
Western Kentucky got 16 points from Jamal Crook and another 15 points from George Fant. Jamal Crook contributed 9 assists, while George Fant cleaned the glass with 14 rebounds.
Austin Peay got a 15-point performance from AJ Lynch, who was supported by 12 points from Chris Horton. AJ Lynch had 2 assists in a losing cause for Austin Peay, while Chris Horton grabbed 10 rebounds.
The rebound battle favored Western Kentucky as they grabbed 45 boards, while Austin Peay only had 36.


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Avalanche in Alaska - level 2
06-02-2014 07:00
Around 4,000 residents from a town in Alaska are still cut off from the rest of the state after a series of avalanches over the weekend.
An enormous amount of snow, which is in some places 40 feet (12 metres) deep, fell down onto a highway. The highway is the only road to the town and it will probably remain blocked for at least a week.
Bitter cold temperatures have been moving southwards from the Arctic. In the Upper Midwest, some cities have had to close schools, and drivers were warned to stay off the roads because of dangerous driving conditions.
Difficult words: avalanche (mass of snow which falls down the side of a mountain), enormous (very big), bitter cold (very cold), Upper Midwest (upper middle and west side of the United States).
You can read the original story and watch the video in the Level 3 section.
How to improve your English with News in Levels:


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Tinychat plugin for WordPress. This plugin adds webcam chat support to your wordpress blog / site.. easy click install. All you need to do is download
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25 Selfies With Turtles To Celebrate World Turtle Day
Sea Life Conservation Fund and friends are raising awareness of turtle conservation. #turtleshellfie
1. Australia's Sea Life Conservation Fund asked people to share photos of themselves doing anything turtle-related for World Turtle Day (TODAY!!!)
All photos via Facebook: sealifeconservation
2. "I was stranded till you found me."
3. "Can I eat it?" Apparently, tortoises are turtles too.
5. Yurtle The Tiny Long-Necked Turtle.
6. Teenie turtles on Vanautu.
7. "He smiles when I smile" #turtleshelfie.
8. "My turtle Kellins – he's such a poser."
9. Is this a real turtle?!
10. #babyshelfie
11. Getting up close on Lady Elliot Island, GBR
12. Wow, turtles get big!
13. Is touching turtles "For The Turtles" okay?!
14. Guess so!
15. Turtle Rescue, good work ladies!
16. Turtle Lips.
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21. Mornings on Nine presenter David Campbell.
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Sea turtles face many obstacles with six of the seven marine species listed as vulnerable through to critically endangered, thanks to human impacts such as hunting, boat strikes, habitat destruction and plastic pollution.
Upload your "Shelfie" here.
Simon Crerar is founding editor of BuzzFeed Australia and is based in Sydney.
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Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.
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Showing Results: Most Recent
This review is from: StarTech MDP2HDS Mini DisplayPort to HDMI Active Video and Audio Adapter Converter - 1920x1200
Pros: Active!, it works.
Cons: It is expensive; I have four of this model, and six of the DVI from AMD. Three of my four units works without issues but one unit since it was installed is under my radar because sometimes is giving a black screen for 1 to 2 seconds and then works again, also when I opened the package found that one was without the cap, the cap was inside the nylon bag, and that give me the opportunity to see inside and because my profession I identify an inexpensive chips on the PCB so in my opinion the price must be lower. I forgot to put a mark the unit that came open so I cannot be sure if it is the one that is giving black screen. For the price an HDMI cable included would have been nice.
Other Thoughts: We are in the middle of a display technology changes, about this and AMD I believe that all that is necessary for compatibility must be inside the graphic card (see multimode, etc.) and dongles would have been unnecessary. But sometimes a part of the cost is passed to the costumer.
For what is inside I cannot not justify the price if you have a six MDP card then the solution for your HDMI monitors could be as expensive as the card, in my case ++300$ in different types of dongles...I wonder why they don't combine this dongle with a cable …?
This review is from: Samsung CLP-680ND Color Laser Printer
Pros: Was build in direct print funtion.
Cons: Mine also gived "Out of Paper" errors even when the tray was loaded with at least list 120 sheets of paper plus cartrige erros too.
Other Thoughts: RMA today Save me of more future unpleasant surprises. thanks NewEgg.READ FULL REVIEW
This review is from: Samsung CLP-680ND Color Laser Printer
Pros: average colour quality sometimes on USB direct printing funtion.
Cons: Fail to print correctly, Despite last driver/sofware and firmware were installed. especific toner cartridges relate error. Samsung tecnical suport solution too generic Despite I send then pictures of the error mesaje and failed Printout. Since no solution RMA will be wise.
Other Thoughts: Rarely I make a mistake selecting a good product from newegg this is probably the exception.READ FULL REVIEW


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Hotels in Ptuj
Average price per hotel night and category in Ptuj for the following weeks
|4 hotel
|23/1/17 - 29/1/17
|4 hotel $95
|30/1/17 - 5/2/17
|4 hotel $63
|13/2/17 - 19/2/17
|4 hotel $46
- Approximate price: Cheapest | Luxury
- Stars: 1 star | 5 stars
- First name: A-z | Z-a
- Central: More central | Less central
- Services: More services
- User evaluation: Best rated
- BestSelling: Best-selling
Grand Hotel Primus
Pot v Toplice 9, 2251 Ptuj, Slovenia
Grand Hotel Primus
Ptuj, 578 m from the city centre. Pot v Toplice 9 see on map
Both rooms and bathrooms are in very good conditions. Medium in size, well decorated and furnished in a modern style. It serves local...
from $79
Approximate price
Youth Hostel Eva
Ribs Com D.o.o Jadranska Ulica 20, 2250 Ptuj, Slovenia
Youth Hostel Eva
Ribs Com D.o.o Jadranska Ulica 20 see on map
Cultural centre nearby Museums/art galleries nearby City centre location Historical sites nearby River/harbour/lake nearby Hiking...
Visit PtujEnjoy your stay in Ptuj. Make your visit to Ptuj an unforgettable experience by staying in the hotel you deserve. Still don´t know where to stay? At Destinia we offer you a wide variety of hotels in Ptuj, Slovenia, so you can choose the one that´s right for you, depending on your expectations and your budget. There are numerous hotels in Ptuj that are ideal for a business trip, a family holiday, a weekend getaway or an outing with friends in Ptuj. No matter the reason for your trip, at Destinia, you´ll find the greatest variety of hotels and hostels, always at the best prices, guaranteed. Are you looking for a deluxe hotel in Ptuj city centre with a spa, Internet access or a pool? Perhaps a hotel that accepts pets or that has a child-care centre? We have that, too. Why not give our hotel finder a try? It´s quick, simple and the most effective way to find the best lodging in this part of Slovenia. Whether you need a single-occupancy room, double-occupancy room or even a suite, with Destinia´s search engine, you´ll always find the best deals, so all you´ll have to worry about is packing your bags and enjoying your trip to Ptuj.
Hotels by theme
Hotels by category
In Ptuj we will have soft snow, it is advised to dress in layers due to the minimum temperatures.
- Thursday
- Friday
- Saturday
Top Hotel Deals
Beach Hotels
- Salou
- Benidorm
- Gandia
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- San Sebastian
- Fuengirola
- Isla Cristina
- El Puerto de Santa Maria
- Las Palmas de Gran Canaria
- Corralejo


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Viking Bestla Cruise Reviews
Viking Bestla
26 Viking Bestla Cruise Reviews
See reviews for
River Cruises
Senior Cruises
Luxury Cruises
Romantic Cruises
Member Since 20091 review
2 helpful votes
Sailed December 2016
If you are considering a Viking River Cruise - just do it! My Mom and I had so much fun and I think to narrow it down it was "the experience" overall. Feel free to reach out with specific questions but here's a quick overview. ... Read more
Sailed October 2016
This was our second Viking river cruise (1st was four years ago in China) and overall we enjoyed the trip, The ship left Budapest and sailed up the Danube river making stops in Austria and Germany. The Bestla was a last minute replacement ... Read more
Member Since 20161 review
1 helpful vote
Sailed October 2015
I have been on other Viking river cruises and enjoyed this one even though it was a river / bus trip due to the low water level of the river. This was my first experience with a Viking Longship. Besides the Eistla, I was also on the ... Read more
Member Since 20161 review
1 helpful vote
Sailed October 2015
Our trip was from Amsterdam to Budapest covering 15 ports in 15 days. This is our second cruise with Viking and this week just purchased another 15 day small ship ocean cruise with Viking. The Amsterdam ship was a totally 1st class ... Read more
Member Since 20151 review
2 helpful votes
Sailed September 2015
For the price of the cruise, we expected to be "wowed", but only had one such experience, sailing into Budapest at night. We also expected to be treated as adults about the likelihood of low river water interrupting our ... Read more
Sailed August 2015
My husband and I sent our baby off to college and wanted an adventure of a lifetime. We had been getting the booklets from Vilking for years and always said "someday", well someday was now. We booked the Explorer Suite and ... Read more
Sailed June 2015
This was our first cruise and we loved it! We were looking for something quiet and relaxing and this fit the bill. Everything was well planned and organized. Food was delicious, and the crew was attentive. The only disappointment was that ... Read more
Sailed May 2015
Service, food, hospitality, staff, overall quality of the ship were all great. Cabins were well laid out and very quiet. Ease of getting around on the ship was very appreciated. Ports-of-call generally good, with easy access, but more ... Read more
Member Since 20151 review
1 helpful vote
Sailed May 2015
From the very moment we booked the cruise we received top notch care from Viking. We were kept informed all the way through. Viking met us at the airport in Amsterdam and they walked us through the boarding process in Prague, Czech ... Read more
Sailed May 2015
The Bestla was cheerful, organized, and tasteful. Our cabin was comfortable and had everything we needed and we never saw the house staff, we had one TV problem and had a repair engineer in within 10minites and fix our problem quicker than ... Read more
Member Since 20122 reviews
Sailed May 2015
Can't say enough about the crew. Very attentive and enthusiastic. This was our third Viking cruise. The itinerary for Tulips and Windmills was not as interesting as the previous two cruises (Romantic Danube and Portraits of Southern ... Read more
Sailed April 2015
We saw the Viking ad on PBS station and wanted to see the Tulips in bloom. Everything was handled very smoothly from the airport to the ship and on the way home. We were on the Bestla. Our cabin was beautiful with its views from ... Read more
The kitchen really catered (pun intended) to our group of 8. Four of us had special need diets and the maitre d' and the chef really outdid themselves at every meal. So attentive! Lunch and dinner were always checked with us in advance ... Read more
Sailed March 2015
say 3 good thing first, 1st cruise for the season- cabin was ready at 10a.m., ship is beautifully, cabin arrangement was nice. now the disappointing part: because is the first cruise of the season, felt like the entire staff don't have ... Read more
Sailed March 2015
This was my first Viking cruise. I had heard from friends and relatives that the tours and service were excellent. I was not disappointed. We had several days of weather problems which caused us to stay in port or dock in locations not ... Read more
Sailed October 2014
We recently came back from a Viking River Cruise starting in Budapest ending in Amsterdam. We boarded the Viking Ship called the Estila after looking for the Bestla which we did not know untill we got to the Ship. We found the staff on the ... Read more
Member Since 20093 reviews
2 forum posts
Sailed October 2014
Overall we had a very good trip. However two things were irritating, the boat switch halfway through the trip and the beverage package. This was the most expensive vacation I have ever taken and I expected perfection.In those two areas ... Read more
Member Since 20131 review
14 forum posts
1 helpful vote
Sailed September 2014
Recently back from a great cruise from Amsterdam to Budapest (followed by Prague extension). Exceeded my expectations. Had the youngest (German) captain in Viking (Bestla) fleet and it seemed he set a nice tone as everyone aboard enjoyed ... Read more
Member Since 20122 reviews
2 forum posts
Sailed August 2014
I was on a 15 day cruise from Budapest to Amsterdam. This was my first river cruise, although I have been on more than 30 ocean cruises. I had decided to try this type of cruising, even though it was more expensive. I spoke to several ... Read more
Sailed July 2014
I found that the Viking staff were exceptional given the needs of the guests. They dealt with issues in a very professional and caring manner since there were several medical issues during the excursion. The tours that were set up were ... Read more
Sailed July 2014
The service, the meals, the staff, and the ship itself were all first class. We especially enjoyed all the destinations where the guides on shore were knowledgeable and friendly. The cruise director was really organized and gave us a good ... Read more
Sailed June 2014
My wife and I have been on several small ship cruises, and this was one of the nicest. The ship was very modern and comfortable, the crew was very friendly and attentive, and the tours were wonderful. The food and wine were excellent and ... Read more
Sailed June 2014
It was indeed "Grand". The ship is beautiful, the staff very helpful and with a smile, and our captain outstanding! The waters in the Danube/Rhine Rivers were quite low but thanks to the skill of our captain and his team, we were ... Read more
Sailed June 2014
We took the Grand European Tour with great expectations. We could not have been more disappointed. The quality of the service in the restaurant and cabin was not up to standard. The food was mediocre and it took them forever to get the ... Read more
Member Since 20141 review
38 forum posts
1 helpful vote
Sailed April 2014
We were aboard the Bestla for her maiden voyage on the Rhine Getaway from Amsterdam to Basel. The short version is absolutely first class all the way. The longer version: We flew into Amsterdam two days prior and were housed at the ... Read more
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text:
Dawn Y. Lam, MS, OD
Associate Professor
Southern California College of Optometry
Joined us in 2005
BS, University of British Columbia
MS, University of British Columbia
Residency in Cornea and Contact Lenses, University of Houston, College of Optometry
714.449.7443 • Fax 714.992.7833
Dr. Lam received her Bachelor of Science in Cell Biology and Genetics and a Master of Science in Visual Neuroscience from the University of British Columbia (Vancouver, BC Canada). She received her degree in Optometry from the Southern California College of Optometry and proceeded to complete her residency training in Cornea and Contact Lenses at the University of Houston, College of Optometry.
Dr. Lam has recently joined SCCO as a full-time faculty member with clinical and laboratory teaching responsibilities in the Cornea and Contact Lens Service. She is currently a member of the American Academy of Optometry and American Optometric Association.


text:
The Opinion Pages
Frank Bruni
Politics, social issues, education and culture. More
Frank Bruni, an Op-Ed columnist for The New York Times since June 2011, joined the newspaper in 1995 and has ranged broadly across its pages. He has been both a White House correspondent and the chief restaurant critic. As a staff writer for The Times Magazine, he profiled J. J. Abrams and a health-obsessed billionaire who planned to live to 125; as the Rome bureau chief, he kept tabs on both Pope John Paul II and Prime Minister Silvio Berlusconi.
Mr. Bruni came to The Times from The Detroit Free Press, where he was, alternately, a war correspondent, the chief movie critic and a religion writer. He is the author of two New York Times best sellers: a 2009 memoir, "Born Round," about the joys and torments of his eating life, and a 2002 chronicle of George W. Bush's initial presidential campaign, "Ambling into History." His next book, "Where You Go Is Not Who You'll Be: An Antidote to the College Admissions Mania," will be published in March 2015.
In his columns, which appear every Sunday and Wednesday, he reflects on diverse topics: American politics, higher education, violence in football, gay rights and his own life as a gay man in a close-knit family. Read his blog and follow him on Twitter and Facebook.


text: Johan's Ark Prepares For Its Maiden Voyagekelly6/29/11 9:29pmFiled to: DesignJohan's ArkBoatnoahArkshippinePassengersSummerOlympicsLondonThamesriverHollandDutch208EditPromoteShare to KinjaToggle Conversation toolsGo to permalink Dutchman Johan Huibers decided to build an ark. Not a Lego or popsicle stick model, but a real-life replica of Noah's Ark built to scale. He began his work in 2008 and recently finished this $1 million project. Advertisement The wooden ship is immense. It weighs 3,000 tons, is 450 feet long and holds 1,500 passengers. It's so big, the pine boat needs a steel hull for reinforcement. Besides people, there's room for two live chickens and some replica animals for effect.Johan's Ark is ready for its maiden voyage down the canals of Holland. Huibers is even hoping to sail it to the Thames River for the 2012 Summer Olympics, if London lets him. [The Scuttlefish] You can keep up with Kelly Hodgkins, the author of this post, on Twitter.Gear from Kinja Deals Your Top Five Picks For Best Gaming Mouse (2015)The coolgear BRU is a Dead Simple, Fully Customizable Cold BrewerSunday's Best Deals: Protein Sale, ThinkPad Yoga, Wireless Flash Drive, and MoreReply208 repliesLeave a reply