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The Estée Lauder Companies Inc. (NYSE:EL)
F4Q08 Earnings Call
August 14, 2008 9:30 am ET
Dennis D'Andrea - Vice President, Investor Relations
William P. Lauder - Chief Executive Officer, Director
Fabrizio Freda - President, Chief Operating Officer
Richard W. Kunes - Chief Financial Officer, Executive Vice President
Daniel J. Brestle - Chief Operating Officer
Wendy Nicholson - City Investments
Alice Longley - Buckingham Research
William G. Schmitz - Deutsche Bank
John Faucher - J.P. Morgan
Lauren R. Lieberman - Lehman Brothers
Ali Dibadj - Sanford Bernstein
Constance Maneaty - BMO Capital Markets
Filippe Goossens - Credit Suisse
Christopher Ferrarra - Merrill Lynch
Nik Modi - UBS
David Mariss - Baliosni
Carol Lindt - Pioneer Investments
Good day, everyone and welcome to the Estée Lauder company's fiscal 2008 year-end conference call. Today's call is being recorded and webcast. For opening remarks and introductions, I would like to turn the call over to the Vice President of Investor Relations, Mr. Dennis D'Andrea. Please go ahead, sir.
Dennis D'Andrea
Good morning. On today's call are William Lauder, Chief Executive Officer; Fabrizio Freda, President and Chief Operating Officer; and Rick Kunes, Executive Vice President and Chief Financial Officer. Also on today's call is Dan Brestle, our Vice Chairman and President of North America. Dan will be available for the Q&A session.
Since many of our remarks today contain forward-looking statements, let me refer you to our press release and our reports filed with the SEC where you will find factors that could cause actual results to differ materially from these forward-looking statements.
I'll turn the call over to William now.
William P. Lauder
Thank you, Dennis. Good morning and thank you for joining our fiscal 2008 year-end conference call. In our remarks this morning, I will highlight some of last year's accomplishments and several initiatives planned for fiscal 2009. Fabrizio will discuss the company's evolving strategy and Rick will provide the financial results.
To begin, as you saw in this morning's release, our fiscal 2008 reported sales grew 12% to $7.9 billion. Diluted net earnings per share were $2.40, at the top of the range we had forecasted since the beginning of the fiscal year.
We are proud of the company's solid sales and earnings growth, particularly in light of the tough economic climate in the U.S. and some other large markets. Among other factors, our healthy growth underscores the execution of our diversification strategy, which cuts across categories, continents and channels. As you know, we measure the company's performance by our four product categories and three geographic regions. We succeed on all fronts with higher sales in every category in every region in every category within every region.
Continuing a trend of several years, the bulk of the gains came from our vibrant international business, which fueled momentum and more than compensated for slower U.S. growth. In fact, 59% of our total sales were generated outside the United States. This compares to 54% in fiscal 2007. We expect that number to rise steadily in coming years as our international business remains the focus of our growth story. Fast-growing emerging markets contributed the sharpest gains. Investments we made in China and Russia continue to pay off nicely. Sales in both countries exceeded $100 million for the first time, a threshold which gives us greater scale and visibility. Our sales in India are small but growing and we are sewing seeds for future returns, which we expect will eventually be sizable.
Estée Lauder and Clinique opened stores in India, increasing the number of brands we sell there to six. Other developing areas, including the Middle East, South Africa, and Eastern Europe contributed excellent growth.
While we gained momentum in developing countries, we also solidified our positions in established markets. Several of our larger affiliates turned in healthy results. In the U.K., our local currency sales grew 10%, triple the pace of the prestige cosmetics industry, leading to increased share. Our sales in Japan climbed mid-single-digits, reaching their highest level ever.
Make-up sales in Japan advanced nicely, with a stand-out performance by M-A-C and skincare growth accelerated over last year. There were many more achievements in fiscal 2008. We hit several major milestones. Sales exceeded $1 billion for the first time in Asia-Pacific. The European region in the makeup category also scaled new heights, each surpassing $3 billion in sales, a first for both. Skincare wasn't far behind.
We aggressively pursued new distribution opportunities, including direct response TV, a fast-growing channel for beauty. Clinique, Ojon, Origins, and [Triactilene] launched on direct response TV in various countries and viewers responded enthusiastically. In the United States, Clinique's inaugural show on QVC broke sales records.
Travel retail had another stellar year. As a company, our share widened to make us the number two player. Our double-digit sales increase was the second-best in the past decade.
Another rapidly growing channel, e-commerce, again had impressive sales, thanks to several new international brand sites and strong demand on retailer sites. The company's best-selling products were La Mer face and eye creams, which are among our most expensive offerings but in limited distribution, creating demand online.
As for our portfolio, our biggest brands delivered positive results. Global sales at the Estée Lauder brand grew nicely, up mid-single-digits in local currency, fueled by several strong franchises, including [Renutrif], Idealist, and Cyber White EX. The brand's business outside the U.S. has grown so rapidly in recent years, thanks to being regionally relevant, it now accounts for two-thirds of its sales. Russia, Greater China, Eastern Europe and the Middle East were among the best performers. In total, the brand's international business grew high-single-digits, posting growth in every category.
In addition, the Estée Lauder brands U.S. business is stabilizing due to several innovative efforts. A point of sale program called signature services trains beauty advisors to offer advice, quick touch-ups, and samples. That helps drive sales. In this economy, consumers are focused on value and, as a result, the brand enjoyed a strong gift program in the spring. The brand's premium [Renutrif] line also was robust and skincare was the best-selling and highest growth category.
Clinique grew similarly on a global basis with healthy improvement in Russia, China, Korea, and the U.K. It's business outside the U.S. is now 65% of global sales. Its North American gift promotion showed good increases over the prior year with notable gains at Macy's and Dillard's.
Clinique also introduced three innovative skincare lines to treat acne, redness, and hyper pigmentation. These launches were extremely successful because they met the specific needs of consumers.
M-A-C global sales rose double-digits and in a milestone surpassed $1 billion. It remains the leading U.S. prestige makeup brand.
Our portfolio grew with the acquisition of Ojon, a naturally derived wild crafted brand of hair and skincare products. Ojon strengthened our position in alternative channels, including QVC, Sephora, and [Alta]. During the year, Ojon launched on QVC in Germany and its products sold out so quickly, the last show was postponed.
BeautyBank, our entrepreneurial division, launched an international business in a unique way. It took its best-selling product, [Triactilene], and sold it through a diverse distribution network, including specialty stores, pharmacies, TV, and online. BeautyBank's international sales soared from virtually nothing to more than 30% of its total business. Select products are now available in 44 countries. BeautyBank will anniversary the international [Triactilene] launches this year with another distinctive treatment item.
To further hone our strategies, we bolstered our management expertise by bringing in Fabrizio Freda. Having spent two decades and Procter & Gamble, Fabrizio brings valuable consumer products experience, financial discipline, and an outsider's objectivity. That perspective has been extremely helpful to me in assessing the company's strengths to plan for its future. He will talk more about those plans in a few minutes.
Turning now to fiscal 2009, we have set our financial goals to again achieve solid sales and earnings growth. We believe we can sustain momentum in our international business, further capitalize on emerging markets, and enhance profits by allocating greater resources to high-growth, high-margin brands.
As we have noted many times, it is our international operations, which now reach over 140 countries and territories, that will lead our growth. We expect to generate higher sales by improving like-door results, launching brands into new markets and cities, and opening more points of distribution.
We expect Asia-Pacific to be the highest growth region. China's strong momentum will remain a major economic engine for the entire area. In addition, we will keep pursuing new distribution opportunities. For example, LAB series plans to sell on TV in Korea, [Triactilene] expects to launch in three countries through pharmacy chains, and new retailers are in talks to enter Vietnam, providing expansion potential for our brands.
In Europe, the Middle East, and Africa, we anticipate growth but remain cautious about the environment in Western Europe. Recently, we have seen weakening economies and consumer spending in the U.K., Spain, Germany, and Italy. We will continue to carefully monitor the economic climate and our businesses; however, emerging markets, particularly Russia, Turkey, and Eastern Europe present exciting growth opportunities. Further expansion of BeautyBank and niche brands should add incremental growth. Bobbi Brown, which is on a hot streak in the region, expects to open in Russia, Hungary, and the Benelux countries in the first half of the year.
Despite headwinds in the U.S., our industry and our business in particular is not as volatile as some others. In fact, prestige beauty has remained a relative bright spot.
Total U.S. prestige beauty sales in the last quarter grew 4% according to NPD, with skincare up 8% and makeup up 3%. We've seen a similar trend in our domestic freestanding stores, where sales rose 7%. That is one reason why we are cautiously optimistic that we can grow in these uncertain times. We expect the Estée Lauder and Clinique brands to generate improvements in the U.S. this year, thanks to compelling products and marketing, as well as point of sale enhancement. This is encouraging for both brands and the pay-off for many operational and product improvements implemented in the past couple of years.
In distribution, the company is pursuing channels that create retail excitement, are brand relevant, and enhance our image and message. For example, Bobbi Brown has opened five freestanding stores in Asia-Pacific and two in the U.S. The stores, called The Studio, provide an intimate shopping experience and personal services, including makeup lessons and parties. Retail locations in Japan and the Middle East are slated to open this fiscal year.
Coming off our successes on direct response TV, we plan to take advantage of further opportunities and experiment with different TV formats. With our service orientation, the model works well because it allows us to explain and demonstrate products in-depth.
Clinique's strategic collaboration with [Alergan] to distribute a new line of products through doctors' offices will launch in the fall. The skincare collection, called Clinique Medical, will be used to complement in-office aesthetic procedures. We believe this will promote greater awareness and an enhanced authority for the entire Clinique brand.
Travel retail, an important distribution network for the company, is expected to again deliver healthy double-digit results, even though the number of international passengers is growing at a slower pace than last year. Passenger traffic may contract further because of struggling economies, fewer flights, and higher fares. Nonetheless, the travel retail beauty category has done well. Our brands have outperformed the channel and we will bring more brands to airport shops. Also boosting our outlook is the expected surge of travelers from Asia and emerging markets.
Makeup, skincare, and exclusive products will be the focus of travel retail's offerings. One of the newest exclusives is Estée Lauder's super flight cream, a moisturizer and eye cream packaged in a clear kit. The product, aimed at frequent travelers, complies with security regulations and relieves the dryness that occurs during flights. In January, Estée Lauder will launch a travel exclusive moisturizing lipstick.
Expanding our portfolio, last month BeautyBank launched Eyes by Design, a unique collection of make-up, skincare, tools and how-tos specifically for the eye area. The brand is sold exclusive on HSN and HSN.com. Eyes by Design adds another exciting brand and gives us further experience in direct response TV. This is our first brand sold on HSN, which reaches 90 million homes.
We recently took a minority stake in Forest Essentials, a prestige Indian beauty brand rooted in ancient ayurvedic traditions. This incubator investment should give us a better understanding of Indian consumers and help identify retailing opportunities. Forest Essentials is sold in freestanding stores and high-end hotels and spas across India.
The Estée Lauder brand garnered huge attention with the launch of its new fragrance, Sensuous, which we expect will lift sales throughout the brand. With a powerful marketing campaign using all four of the brand's models, the fragrance has generated great press and attention for the brand. Sensuous will roll out to international markets throughout the year.
Clinique anticipates strong international growth again this year, led by Asia, travel retail, and Russia, and also on the strength of skincare. To keep its product portfolio fresh, it will launch crossover products that combine the best of skincare with the best of makeup, injecting news into both categories. Among our four categories, we plan to devote the most resources to skincare, where we can bring innovative advancements and technology to the high growth premium anti-aging segment.
We are leaders in product innovation. The Estée Lauder brand recently unveiled Turbo Lash, a battery powered vibrating mascara, creating a new and exciting delivery system.
In light with current trends, several brands have added mineral makeup to their product lines. M-A-C's mineralized franchise, which includes face, cheek, and eye products, is expected to be as big this year as some of our smaller brands. Besides M-A-C, four other brands, Prescriptives, American Beauty, Aveda, and Origins, have launched mineral makeup to capitalize on consumer demand.
As you know, we've been analyzing our fragrance business to improve profitability. We have established task forces to determine a course of action and relative timeframe to implement changes. In the meantime, we've scaled back the number of fragrance launches and shifted some production to a plant in Eastern Europe, which is closer to the largest market for fragrances, saving on manufacturing and distribution costs.
Touching on operations, the SMI rollout is on track. The North American financial backbone and U.K. manufacturing are next in line to flip the switch in November. I am pleased to report that Aveda, our first business unit to implement SMI, continues to adapt well. It reported service levels of 99% in the fourth quarter.
In closing, I want to take note of the hard work and dedication of our thousands of employees around the world who contributed to making fiscal 2008 an excellent year in the face of external challenges. We are determined this year, as always, to build on our successes and reinforce our position as the worldwide leader in luxury beauty.
Now Fabrizio will tell you more about how we will leverage the company's superior strength and achieve our goals. Fabrizio.
Fabrizio Freda
Thank you, William. Good morning, everyone. I am pleased to talk to you in broad terms about the next phase of the company's strategy. We are still working on some of the specific operational details and we will begin discussing those with you at a later date, most likely before the end of the calendar year.
For now, I would like to talk about some general observations and address broad topics that we plan to incorporate in our strategy. Since William and I last spoke with you, we have finalized our fiscal 2009 plan and have been refining our long-term strategy, along with our senior management team. I am confident the areas we plan to focus on will accomplish our goals of reaching a higher level of achievement, greater profitability, and increased shareholder value.
In fiscal 2009, we will put in place the necessary capabilities, skills, and operational changes to carry out our strategy and reap the benefits we expect over the next few years. The company's five strategic imperatives remain valued and relevant but we will sharpen the focus to better position us for the days ahead. Underpinning the next chapter and the primary catalyst that will drive us forward is the premise that we must prioritize. We need to invest forcefully and confidently behind the global opportunities that will provide the biggest payoff by brand, category, region, and channel. We expect to reallocate resources to our most promising opportunities. For example, our business in emerging markets, which includes China, Vietnam, Eastern Europe, Russia, the Middle East, India, Latin America, among others, rose 35% this year and exceeded 9% of our total sales. If we focus our investment on opportunities with the greatest near-term payback, we can accelerate growth.
We will also move some brands and categories to the fast track to maximize their potential. We want big returns.
Another key area of our focus is under-performing assets, including brands, categories, and channels. We are working to improve their growth and profitability to whatever we are seeking that support our objectives. This is a challenging and necessary path for the company's overall growth and requires a strict timetable to show improvements.
This company has been built on growth and that mandate serves us well. Sales have increased every year for 60-plus years. That's a remarkable accomplishment. Our plan is still to grow but to grow more strategically and brilliantly, even in today's challenging and highly competitive environment.
However, we can no longer grow at any cost. There is little point in growing just for the sake of getting bigger with the [inaudible] margins. The company goal is to deliver sustainable, profitable growth year after year after year.
We fully recognize the opportunity for savings and we must push for them from many directions in new ways and with greater force. Sustained cost savings and discipline in our brands, affiliates, and corporate departments are another focus of our attention. As I said on the last quarter conference call, stronger financial discipline has to become an integral part of our culture and a company-wide priority. As part of that effort, we are committed to reducing inventories and streamlining the number of SKUs, among other initiatives.
In addition, the company is exploring ways to become a more integrated organization, where brands cooperate, share ideas, seek synergies, and exchange resources. Our 29 brands play for the same team and need to share common goals.
As always, the consumer will remain top of mind in our business model and we will use more research to better understand brand-by-brand exactly who the consumer is, what she wants, and where she shops. Additional insight should help direct our research and innovation and show us how to reach her more efficiently and effectively.
The business outside the United States comprises nearly 60% of the company's sales. We need to adjust our perspective, to think globally throughout all aspects of our operations. This is particularly important in R&D. A greater portion of our new products needs an international flavor to be more relevant in local markets. We must generate new product ideas with an eye toward Asia and European consumers.
Our senior management has embraced this ambitious strategy, which will impact to varying degrees every department, every country, every employee. We realize that its success will require strong links between the goal and the execution. We will better communicate our priority and intentions to employees at every level across divisions and functions, so we all speak a common language.
More over, an action plan will demand greater accountability. We are looking at our key metrics to track our progress and measure performance. In spite of this, the company will work to better align its compensation structure to achieve its performance objectives.
Accelerated change can be good when it is well-thought out and properly executed. I am extremely confident the roadmap we are designing will be a huge success. What makes the Estée Lauder company special is its entrepreneurial spirit, unrivaled creativity, amazing brand building capabilities, and worldwide reach. We expect to layer on a stronger strategic focus, investment priorities, better accountability and improved communications, making the company an unsurpassed force in the world of luxury beauty, a world which we believe holds great untapped promise.
Now I will turn the floor over to Rick who will discuss the financial results. Rick.
Richard W. Kunes
Thank you, Fabrizio. From a financial perspective, we had a very good year. Sales grew 8% over last year in local currency, right in the middle of our range. The weak dollar added four percentage points of growth, resulting in reported sales growth of 12% to $7.9 billion. Net earnings for the year rose 5% to $473.8 million, compared with $449.2 million last year. Diluted EPS was $2.40, 11% above the $2.16 reported last year.
Last August, we projected full-year EPS between $2.28 and $2.40. During the year, we raised the floor of that range by $0.06 and our actual performance came in at the top-end of our guidance. Achieving this goal while many consumers faced higher fuel costs, inflation, and mortgage worries is gratifying.
In skincare, sales were led by double-digit growth in Europe and Asia, where new products and emerging markets aided the category. Skincare sales in the Americas rose mid-single-digits on strength from La Mer and new products from Clinique and Estée Lauder.
In makeup, our makeup artist brands contributed the majority of the increase with outstanding double-digit sales growth. Several new products from other brands helped lift the category as well.
Our fragrance business grew with more profitable European sales contributing almost 70% of the increase.
In hair care, the line expansion, new product introductions, and the acquisition of Ojon and of the [Aveda] distributor led to double-digit sales gains.
By region, Asia-Pacific led the growth, rising 15% in local currency. Every country in the region grew. China jumped 41%, fueled by robust prestige beauty growth, expanded distribution, and share gains. Hong Kong, which benefits from the influx of mainland tourists, rose almost as fast. Korea increased over 15%, while Japan rose a healthy 5%. Strong double-digit growth was also seen in Malaysia.
In Europe, the Middle East, and Africa, local currency sales jumped 12%. Growth was broad-based, with only Spain reporting a modest decline.
Once again, our travel retail business grew rapidly. Its 19% sales gain was fueled by industry growth and the continued expansion of our brands and products. The U.K. rose 10%, driven by strong double-digit growth in our developing e-commerce business, the launch of [Triactilene] in [boots], great results from our makeup artist brand, and terrific momentum at Jo Malone. Travel retail in the U.K. affiliate represented 44% of our reported sales in the region this year.
Among our developing markets in the region, Russia grew 40%, Turkey rose almost 30%, and our Eastern Europe and Middle East regions each grew more than 20%.
Sales growth in the Americas reflected solid results in Canada, Latin America, and the inclusion of sales from the Ojon brand acquired last July. Sales in alternative channels, including the Internet, self-select outlets, company-owned retail stores, salons, Sephora, Kohl's, and direct response TV grew swiftly this year. All together, sales in the Americas outside of department stores rose almost 16%, mitigating our 2% retail decline in U.S. department stores and allowed a 4% sales growth in our Americas business in a tough economic environment.
Gross margin held steady at 74.8%. We were able to keep costs contained through operating efficiencies despite higher prices for components and energy. Favorable exchange rates of 10 basis points and a decrease in the level and timing of promotions of 20 basis points offset an increase in obsolescence charges, unfavorable mix of business, and organizational cost of 10 basis points each.
Operating expenses as a percentage of sales rose 40 basis points to 64.5%. Higher IT investment, which includes our SMI program, added about 30 basis points. Organizational streamlining costs and amortization related to acquisitions added 10 basis points each. A charge to reflect the diminished value of a [deal] of promissory notes and convertible preferred stock added 20 basis points. Partially offsetting these items are the prior year charges relating to the pharmacy channel of 40 basis points.
During our analyst day last year, we indicated that savings from our programs would be allocated back into business building activities. Indirect procurement savings were used to fund new brand development, expansion in Russia, Brazil, and India, the Clinique Experience program, acceleration of the opening of new M-A-C stores, and Euro Vision.
Total advertising and promotion spending, including the amounts reflected in both cost of sales and operating expenses, rose 10% to $2.03 billion, compared with $1.84 billion a year ago. Operating income rose 8% to $810.7 million compared to last year.
By category, skincare profits grew on the strength of the La Mer brand, the successful expansion of [Triactilene], improvements in our core brands outside the U.S., and the absence of pharmacy realignment costs incurred in the prior year.
Makeup results also rose on international growth, partially offset by costs for the expansion of M-A-C and lower results from some core brands in the U.S.
Fragrance operating income rose on profitable international growth, partially offset by spending in support of designer initiatives.
Hair care results declined, reflecting investments to support growth and distribution and higher amortization of intangibles from recent acquisitions.
By region, operating profit decreased in the Americas but grew substantially elsewhere. In Asia-Pacific, operating income increased dramatically on the strength of across-the-board sales growth. The largest increases were generated in Japan, Hong Kong, China, Australia, and Korea. China's sharp improvement off a small base is encouraging, although operating margins are still below the corporate average.
In Europe, the Middle East, and Africa, operating results jumped, primarily reflecting improvements in travel retail, the United Kingdom, Italy, the Balkans, and Spain. These gains were partially offset by spending in support of our continued expansion in Russia and India.
Results in the Americas declined, due to the increased investment in information technology and infrastructure, the softness in our U.S. department store and hair care business I just discussed, as well as costs for organizational changes and the impairment of certain financial instruments.
Net interest expense rose to $66.8 million this year versus $38.9 million in fiscal 2007. The main driver of the increase is higher average net balances from financing our accelerate share repurchase towards the end of last fiscal year. The effective tax rate for the year was 34.9%.
Moving to operating cash flow, for the year ended June 30, 2008, operating cash flow increased 4% to $690 million, compared with $662 million last year. The increase primarily reflects higher income, partially offset by the levels of accounts payable and receivable balances.
Our days sales outstanding rose three days to 47 this year. Domestically, days sales outstanding were flat for the year. However, global days rose due to the increased weighting of our international business, which carries longer terms.
Inventory days increased to 180 days, compared with 176 days last year, due to additional inventory from the inclusion of Ojon and to support new business in emerging markets, foreign currency translation, and from the expected growth of our business in the coming months.
As Fabrizio mentioned, we are developing the capabilities and the incentives to reduce inventory and SKUs in the years to come. Our goal is to increase inventory turns from twice to three times per year over the course of the next several years.
During the year, we repurchased approximately 3 million shares of our class A common stock for $130 million. Since the program started 10 years ago, we have repurchased 64 million shares for $2.5 billion and we have 24 million shares remaining in our current authorization. We also returned another $107 million to shareholders in dividends last year, including a 10% dividend increase. We will continue to return cash to shareholders through opportunistic share repurchases and/or dividends.
For the year, we spent $358 million for capital expenditures, which included incremental spending for [counters] and our company-wide systems initiative. From fiscal '09, we expect to generate approximately $775 million of cash flow from operations and to use approximately $370 million for capital expenditures.
Our return on invested capital ratio declined this year to 18.9% after rising in each of the past five years. The investment in SMI, higher inventory levels, and currency were the main factors. While anticipated, we plan to reverse this direction in the coming years.
Now I'll discuss a few assumptions for the coming fiscal year. In March of 2007, we outlined our strategic and financial outlook for the next few years. As a reminder, we laid out expectations for annual sales growth of 6% to 8% and EPS growth of 10% to 12% for the three-year period through 2010.
For the year, we once again expect strong international sales growth, led by Asia. As William mentioned, we are cautious on Western Europe, where we see several markets showing signs of weakness. We do expect the developing markets and travel retail to be more buoyant. Domestically, we expect a continuation of the challenging retail environment.
On a global basis, taking into account the uncertainties I just mentioned, we forecast constant currency sales growth for '09 of between 6% and 8%, with a slightly negative foreign exchange impact on reported results.
We expect gross margin to improve about 40 to 60 basis points for the fiscal year, with select price increases, supply chain savings, product mix, and lower promotional spending more than offsetting inflationary pressures.
Operating expenses as a percentage of sales should increase between 10 and 30 basis points, due to ongoing IT investments and additional stock-based compensation, which are offsetting cost savings.
We are making every effort to drive growth more profitably by reducing costs and reallocating the savings back into the most promising, most profitable areas of the business. As a result, our fiscal '09 operating margin is expected to expand between 20 and 50 basis points.
At this time, we estimate our effective tax rate will be approximately 35.5%. Diluted EPS for fiscal 2009 is forecasted to be between $2.57 and $2.72. Looking at our first quarter, we expect sales growth for the quarter of 9% to 11% in local currency and positive foreign exchange could add about one percentage to growth.
EPS for the three months is expected to come in between $0.18 and $0.25, reflecting relatively higher IT and advertising and promotional spending.
That concludes my comments and we'd be happy to take your questions now.
Question-and-Answer Session
(Operator Instructions) Our first question today comes from Wendy Nicholson from City Investments.
Wendy Nicholson - City Investments
First of all, with the rapid growth in the U.S. outside the department stores, I'm wondering maybe, William, what your relationship with companies like Federated is like now. Are they upset that you are growing so rapidly outside the U.S.? Does that make it less of a strategic benefit that you are so big in that channel? If you could start with that, that would be great.
William P. Lauder
Wendy, our relationships with our core retailers like Federated are excellent. We have regular meetings with top management as well as most of our brand management meets regularly with senior principal managers of these companies. They are strategically important to us in our success on a going-forward basis and we believe equally as important, our brands are strategically important to their success in the cosmetics category.
We continue to remain in a leadership position of being one of the largest, if not the largest, suppliers to these key retailers and we are both collectively, the prestige department stores with whom we do business and the Estée Lauder company's brands that do business in these stores, strategically and meaningfully important to each other on a number of different levels.
Wendy Nicholson - City Investments
So they are not feeling disenfranchised that you are growing so rapidly out -- I'm wondering whether there's a profitability shift in terms of your sales in those doors. Are they trying to extract another pound of flesh from you?
William P. Lauder
Let me ask Dan to give you more detail than I can.
Daniel J. Brestle
No, Wendy, they are really not. I mean, our international growth is fine with them and they in fact have not seen us take our eye off the ball domestically. I think they think that we are as aggressive as we have always been in trying to help both of us through this very difficult time.
They would be more concerned if our growth was coming from alternate chains within their selling regions but that's not the case.
Wendy Nicholson - City Investments
Wait a minute -- now I'm very confused because I wasn't actually talking about the international growth. I was talking about the 16% growth that you mentioned in the U.S. outside of the U.S. department stores, so --
Daniel J. Brestle
No, I don't think so because some of it is made up in channels that they don't participate in, such as the hair categories. And they have -- we have discussed with them our activities on QVC and how we are sharing in the results of that. I would think that they would consider us as aggressive with their business as ever and have not registered any major concerns concerning our growth -- none at all.
William P. Lauder
Wendy, as long as we are focused and paying attention to growing in our core business, which is our prestige brands and department stores, where we grow and how we grow elsewhere is less their concern so long as we are paying good attention to them and we continue to focus on our growth in their stores.
Wendy Nicholson - City Investments
Okay, and then just as a follow-up to that -- the advertising spending up another 10% this year. Obviously it's fueling lots of great growth internationally and that's a wonderful thing but maybe, Fabrizio, could you talk about that advertising number? And I know you guys have made a shift to sort of consolidate your advertising agencies and whether that number you think is the right number for the long-term, or is there a chance that there are some efficiencies that are realized and that number comes down to 23, 22, 21, you know and kind of more in line with some of the other companies we see? I know it's a different industry but I think you get the point.
Fabrizio Freda
Definitely we are going to look for efficiencies and rate of return on investment improvements also in the area of advertising. I cannot quote the specific number at this point, what we are aiming at because obviously the number will need to come by brand, by category, and based also on what we learned on the various efficiencies we are working on.
Actually, this is an important area of efficiency that will be part of our medium term plan.
Wendy Nicholson - City Investments
Okay. Thank you.
Your next question comes from the line of Alice Longley with Buckingham Research.
Alice Longley - Buckingham Research
Can you tell us at this point what percentage of sales derived from travel retail? Is it up to 9% yet? And does that segment still generate three times the operating margin of the corporation?
Richard W. Kunes
The travel retail business represents about 8% of our total sales and it is slightly greater than 20% of our profits.
Alice Longley - Buckingham Research
Okay. And then another question in SG&A, the selling ratio, I think it has been about 21% of sales in fiscal '07. Did that ratio go up this year?
Richard W. Kunes
The ratio as a percentage of sales went up slightly but that's because of the growth of the brands that really rely on the selling model, Bobbi Brown and M-A-C in particular, that rely on the selling model to drive their sales, so it's just a mix of brands, if you will, that's driving that.
Alice Longley - Buckingham Research
And I should expect that ratio to continue to go up then, is that correct?
Richard W. Kunes
We certainly hope so because we are very happy with those brands and we want them to grow quickly, so the greater that they become a percentage of our business, that ratio will continue to increase slightly.
Alice Longley - Buckingham Research
Okay, great. My last question is the U.K. -- should we expect that to continue to grow in local currencies this coming year, or will the slowdown in the markets there turn that to a negative?
Richard W. Kunes
No, we expect growth in the U.K. but certainly less growth than we've been experiencing. We grew, as you'll remember, double-digits a couple of years ago. I mentioned that we grew 10% last year. We'll probably see the high-single-digits this year, mid- to high-single.
Alice Longley - Buckingham Research
Okay. Thank you.
Your next question comes from the line of Bill Schmitz with Deutsche Bank.
William G. Schmitz - Deutsche Bank
Can you guys just extrapolate a little bit more on how you are going to change the incentive compensation structure? Because right now I think something like 95% of CEO and COO comp is sales and EPS, and so obviously it doesn't have any consideration for operating margin or ROIC. And then I have a follow-up.
William P. Lauder
I think the details of how the compensation plan is going to change, we're not prepared to talk to at the moment but I think that the point that Fabrizio is making is that we intend to align that compensation plan throughout the organization to be tied to achieving our strategic objectives and that's really the key, if you will. Today, there is in effect sometimes an incentive at some levels in the company to achieve their objectives but that may not fit in to the total picture of the company.
So when Fabrizio mentioned aligning the company, everybody understanding the strategy, everybody getting on board with the strategy and then supplementing that by having a compensation plan tied to it, that's where we're headed.
William G. Schmitz - Deutsche Bank
Okay, great. And then just on the U.S. operating profit for the quarter, can you sort of put some numbers behind how much the stepped up IT, and then some of the financial write-offs were that impacted those margins?
Richard W. Kunes
I mentioned the financial write-offs were about 20 basis points of spending. I mentioned that the IT was about 30 basis points.
William G. Schmitz - Deutsche Bank
For the whole company?
Richard W. Kunes
For the whole company, yes.
William G. Schmitz - Deutsche Bank
Okay. And then can we assume an analyst day is going to happen in December? You sort of hinted at that. Is that the intention now?
Richard W. Kunes
Analyst day, at the moment we have --
William P. Lauder
We are certainly discussing it but you will certainly be the first to know when we have a date.
William G. Schmitz - Deutsche Bank
And will that be the mother-load in terms of long-term strategic plan?
William P. Lauder
You know what, Bill, I hope you have faith in us when we call everyone together to discuss what our strategic focus is that there will be a substantial amount of substance and you will appreciate what we have to talk to you about.
William G. Schmitz - Deutsche Bank
Okay, great. Thanks so much.
Your next question comes from the line of John Faucher with J.P. Morgan.
John Faucher - J.P. Morgan
Thank you very much. As you went through your comments and talked about some of the growth in the business, there is obviously a lot of distribution gains and so if we can match that up with Fabrizio's comment about profitable growth and tell us a little bit about how you are assessing the opportunities as you look to push distribution forward, given the extra costs associated with that, given the higher receivables and inventories you are carrying. So are you putting that level of precision analysis to work on these new distribution gains or is it simply look, given where the margins are in North America, any of these distribution gains tend to be accretive to margins anyway, so we don't need to have that level of focus in place now?
William P. Lauder
No, there's an extraordinary amount of discipline in this, John, and it goes a number of different levels. First of all, it's a brand-by-brand decision. Secondly, it's then a channel-by-channel decision and each of the brands has their own dynamics within each channel, as well as the total brand's performance say in North America. And these brands are focused on expanding their distribution and the primary focus is we want to make sure we are bringing our brands to the consumers where they would like to shop for our brands and brands like ours. That's the primary screen we are looking at. And then the secondary screen, of course, which is very important is, is this profitable growth? Is this expanded distribution profitable and incremental to the company? In the cases where it's not, we will not -- we are not likely to expand and in cases where it is, we are.
In most cases, the expanded distribution beyond our core distribution tends to be as profitable, if not more profitable, for each brand and therefore for the company than the core distribution. And in the handful of singular cases where they are not, usually it's because of the strategic value of this expansion that we would pursue it.
John Faucher - J.P. Morgan
Okay, so can you tell us currently which metrics are you using there? Is it more of a straight operating profit or can you figure out the return, the ROIC on these individual doors as you look to push them out? What metrics are you using now and how do you see that progressing going forward?
William P. Lauder
We are primarily focused on operating profit but more and more so we are putting an ROIC screen to it also.
John Faucher - J.P. Morgan
Okay, great. Thank you.
Your next question comes from the line of Lauren Lieberman with Lehman Brothers.
Lauren R. Lieberman - Lehman Brothers
Good morning. Fabrizio, it sounds like in your comments, there was a lot of discussion about places where you will reinvest, fast track businesses, categories, channels, et cetera, to get greater growth and that that's really what this company is about. And I think there are a lot of people outside the company that still look at the operating margins and are very, very focused on the margin percentage. And I was wondering if you could just comment on sort of your thought process at this point on whether the bias is more towards driving earnings growth through greater top line or if margin percentage is going to be a key part of the strategy going forward.
Fabrizio Freda
Definitely margin percentage is going to be a key part of the strategy forward. We are finalizing a strategy with the goal of driving the profit margin and that's obviously -- the important thing is the balance because as I said, we are growth company, a very successful growth company and we need to strike the right balance between now delivering at increased speed margin improvements but without diluting our ability to grow. And that's the balance we are looking for and that's why this is taking some time.
And importantly, in the company we have some excellent capability to drive growth -- brand management capability, creativity, ability to win in distribution, in-store excellence. Our capabilities in the area of integrating operation and commercial, our capability in the area of cost management, our capability in the area of financial discipline needs upgrade. And so we want to make sure that we will upgrade this capability and be able to deliver margin improvements and continue growth at the same time, and that's the key priority.
As part of this, I want to say that definitely the -- what will drive the margin performance is -- on one side is all this work on putting priority on higher return opportunity for growth. This will remain a big area of driving performance, so it will be consistent with growth.
Example -- we have some brands, like Clinique, M-A-C, La Mer, Bobbi Brown and others, which are very important brands, very profitable brands and driving more of these brands will be very accretive to our profit margin performance per se. At the same time, we have categories which are very accretive to profit margin, like skincare. We have regions where they are -- and finally, many of the new channels are designed to be accretive to profit margin. At the same time, our work on under-performing assets will obviously generate the resources to improve margin on one side but also better invest on those accretive margin brands in the long-term.
And finally, the new financial discipline I referred to will work a lot to eliminate non-valued added cost out of the system.
Lauren R. Lieberman - Lehman Brothers
Wonderful. Thanks so much.
Your next question comes from the line of Ali Dibadj with Sanford Bernstein.
Ali Dibadj - Sanford Bernstein
A couple of questions; one is a lot of the comments that Fabrizio made in the prepared remarks and just now are about it looks like SG&A reduction and focusing on SG&A, yet your next year's SG&A would suggest from some of the comments, Rick, that you gave that it is going to go up. So how do you link those two together?
Richard W. Kunes
I think you link them by realizing that what Fabrizio was talking about is our strategy over the next several years and that strategy is still in the final development stages, if you will, and when we are ready to discuss it, we certainly intend to do so. Our fiscal '09 numbers are based on our business as it exists today and I think what needs to be realized is that '09 is in a sense a transition year from focusing on some of the things that we do well, certainly, but also transitioning to focus on some of the areas that Fabrizio was mentioning as far as looking for opportunities for improvement but they don't happen instantaneously.
Ali Dibadj - Sanford Bernstein
Okay. So along those lines in terms of transition, as you mentioned, one of the things you did mention was improving your inventory days, which are roughly six months now. What's your confidence that you can do that without taking a large charge of some sort?
Richard W. Kunes
As far as the quality of the inventory we hold, that quality is fine. So in other words, there's not a lot of excess inventory that is going to be thrown out. What we have to do is do better at some areas that we can do immediately, manage our SKUs, and we are developing some tools and capabilities around better management of SKU. A stronger link, if you will, of the compensation of our people, as we discussed earlier, to inventory performance targets, forecasting improvements -- those things are underway now and will help us improve our inventory position. And eventually the big improvement does from the implementation and rollout of SAP.
Ali Dibadj - Sanford Bernstein
Okay, so slow, measured reduction rather than a big one-time reduction and see what happens -- that's what I gather from what you just said.
Richard W. Kunes
Yes, absolutely. You won't see us take a substantial charge to throw out a lot of inventory. That's not going to happen.
Ali Dibadj - Sanford Bernstein
Okay, and last question, just around this transition piece -- fragrance margins looked much better here. Can you just elaborate a little bit more than what you said and what you had written about what is really, really driving some of that?
Richard W. Kunes
It's pretty clear from our side. I think I had mentioned that we grew internationally, and our international fragrance business makes a very decent profit. So the fact that we focused more of our resources towards international and grew that business as opposed to possibly taking some resources from the U.S. and reallocating them, that's where that profitability came from. But it's still a long ways to go. We also had some good results from travel retail in the fragrance category, so --
Ali Dibadj - Sanford Bernstein
Those are two separate things, so when you say growing internationally, that's not including travel retail?
Richard W. Kunes
Yeah, it's both. It's the travel retail growth as well as the international affiliate business growth.
Ali Dibadj - Sanford Bernstein
And how much of travel retail growth is distribution increases versus constant growth?
Richard W. Kunes
That I don't know but travel retail distribution growth is not tremendous. It's marginal.
William P. Lauder
Terminal five, you all heard about terminal five in Heathrow opening but it's opening was not exactly as auspicious as anybody would have liked, so -- and that was probably the single most significant new distribution opening in travel retail in the year.
Ali Dibadj - Sanford Bernstein
Thanks very much.
Your next question comes from the line of Constance Maneaty with BMO Capital Markets.
Constance Maneaty - BMO Capital Markets
I understand that there's not going to be a large charge related to inventory but as you look at how the company will change over time, do you anticipate that there would be a restructuring charge per se?
Richard W. Kunes
I think it's a little bit premature. As we finalize our plans, we'll certainly -- you know, if there is anything with that, we would certainly let you know about it but right now, we are not in a position to talk about our long-term strategy and what that entails.
Constance Maneaty - BMO Capital Markets
Okay. Also, you've got the healthiest gross margin I think any of us have in this industry but have you quantified what sort of gross margin improvement there could be from leaner inventory?
Richard W. Kunes
It was actually built in to our original savings from the SAP program of about $83 million that we expect as that is fully implemented. But there are certainly opportunities that will manifest themselves and improve gross margin by being better at what we do, by being more efficient in our supply chain, by having less points of distribution, therefore less inventory, therefore a more efficient and less waste in the process. So there are opportunities in gross margin, as well as we'll improve our category mix, which will drive down the value of the cost of goods, if you will, of what we sell by increasing our focus on skincare and makeup.
Constance Maneaty - BMO Capital Markets
That's helpful. Thanks.
Your next question comes from the line of Filippe Goossens with Credit Suisse.
Filippe Goossens - Credit Suisse
Just a housekeeping question to get started, from Rick, if I may; Rick, the North American department store channel, what is that now as a percentage of overall company revenues? Is it less than 33% today?
Richard W. Kunes
Yeah, it's less than 33%. I don't have the exact number at year-end but it's getting close to 30%.
Filippe Goossens - Credit Suisse
Okay, and then two questions, if I may, for William -- William, last week Beiersdorf made a comment that in 2009, they would have to take significant price increases as a result of the raw materials price situation. Is there a significant difference why somebody like a Beiersdorf, which is perhaps more focused on the mass channel, why they are being much more impacted than somebody like yourselves, a prestige player?
William P. Lauder
Well, I would not say we're not being impacted by the strong growth in commodity pricing in a number of different categories. We have been successfully able to offset a great deal of that channel with other cost savings in a number of different areas but we are looking very seriously at selected price increases in certain key areas and categories where we think it's both prudent and smart to both preserve gross margins as well as what we think the consumer will accept the price increases because of the circumstances.
Filippe Goossens - Credit Suisse
Okay, and then my second question is just kind of focusing a little bit more on the mindset of the consumer, both in North America and Western Europe; over the last few days, we have picked up from retailers in the U.S., whether it was Nordstrom, whether it was Macy's, whether it was Saks, that the cosmetics and the beauty categories were actually one of their better performing categories, which was very good to hear. Does that mean that we might be close to seeing a floor in terms of how the consumer is behaving?
Europe, on the other hand, when we listened in to the earnings calls from HBC companies like Colgate, Procter & Gamble, et cetera, they were clearly starting to see their category at least moving more in the direction of flat to slightly negative. Are you seeing in the European markets also a clear distinction or a clear bifurcation between how the prestige customer is behaving in this environment versus the mass? Thanks very much, William.
William P. Lauder
That's a very good question. I think certainly when it comes to North America and the North American consumer, we are pleased that prestige beauty continues to be one of the leading categories with our retailers and it seems to be doing better in leading the store in the growth, and we are comfortable with that with our position.
When it comes to Europe, I believe what you say is true, and perhaps I'll ask Fabrizio to comment more because he was most recently there and has a better understanding I think than I do.
Fabrizio Freda
In Europe, there is obviously a decline at this moment of consumer interest, consumer demand in general. That's why we say we are cautious about how the demand will evolve. This is a pretty recent acceleration of development. I mean, we have seen this accelerating as of June in some of the markets, and so it is very difficult to predict how it will go.
In terms of your question is the mass market does with the luxury goods, how they are behaving, I can only tell you that the department store I discussed with in Europe in the last weeks, they were seeing actually the prestige business and the beauty prestige business behaving better than other categories, like we are seeing here in the U.S. So I could expect a similar situation where probably the mass market or other categories will be impacted more than the prestige beauty care. However, also prestige beauty care is being impacted by at this moment a lower consumer demand.
Filippe Goossens - Credit Suisse
Great. Thank you very much.
Your next question comes from the line of Christopher Ferrarra with Merrill Lynch.
Christopher Ferrarra - Merrill Lynch
I'm sorry if you guys have elaborated more on this already and I just missed it, but the U.S. margin in the quarter I guess was a marked deceleration in year-over-year trend, and I know there were some sort of one-offs, but I was wondering if you can talk about that and perhaps if that relates to any kind of change in the spending formula around surviving in a very difficult environment like what we are seeing. Just a little color on that would be great.
Richard W. Kunes
You're right, there were some one-off items that affected us. In particular, there is a weakness in U.S. department store business and that certainly affects the profitability of the region. Even though we are growing in other channels outside of U.S. department stores, you know, when that big a piece of our business is having some difficulties, it affects our profitability.
In addition, there were some organizational costs that we had. We wrote that I mentioned there were some [inaudible] notes and preferred stock where we took a charge in anticipation of a lower value related to the sale of that business. There was some issues --not issues but in operations, we took some expenses related to change in some organization there.
So there's a few of those that are one-off and that are in there. We are spending most of our GIS and IT spending around the SMI project and other areas in North America at the moment, so it's focused here, so that affects the region more so than it does the rest of the world, so -- I mean, those are the factors I think that really affected our quarter and year for North America.
Christopher Ferrarra - Merrill Lynch
And then I guess in Europe, on the other side of the equation, Europe had a huge acceleration in margins, and I guess how much of that is attributable to mix and how much of it is just that the year-ago quarter obviously was a very heavy spend quarter?
Richard W. Kunes
Well, there was some charges around the pharmacy channel last year that I think we referenced in our call last year in the fourth quarter, and we referenced it this year as one of the offsetting benefits, if you will, to this year's performance. That was all in Europe.
In addition, our travel retail business grew 20% overall and that's highly profitable, so that's a wonderful growth, or 16%, I guess it was. That's a wonderful growth for the GRD business in this fiscal year.
So a little bit of it is the mix of business, travel retail growing quickly, our skincare business in particular doing very well in Europe. Eastern Europe and emerging markets, I mentioned the growth rate in Russia, in Turkey, in the Middle East being very fast and those are profitable business for us, so it's a -- I mean, those are the factors that really benefit us in Europe.
Christopher Ferrarra - Merrill Lynch
On those developing markets business, those are margin accretive in Europe?
Richard W. Kunes
It depends on the market but the Middle East business certainly is, Greece business is, Turkey business is becoming quite profitable. We also had our business in Russia is more profitable than it is in China, quite honestly. That one is becoming quite a good contributor, so all of those were very accretive to our results.
Christopher Ferrarra - Merrill Lynch
Your next question comes from the line of Nik Modi with UBS.
Nik Modi - UBS
Just a couple of quick questions; William, in terms of overhead costs, can you just give us some perspective on how big of a number that is as a percentage of sales and how it's been trending over the past year or so?
And then the second question is you briefly touched on the fragrance opportunity but I just wondered if there's any early insights you've garnered from your studies so far. Thanks.
William P. Lauder
Let me answer the second part first, which is we mentioned in our last call the in-depth look we are taking at the fragrance business and the activities we are doing. We have formed a very active task force and they are going after every single aspect of the fragrance business, leaving no corner or stone unturned or unlooked at. And there are a number of different areas we see both for opportunity for expense reduction as well as better operating efficiency and performance.
This will be a continuous process. It will be an ongoing activity that will go on for a -- for the foreseeable future until we achieve our objectives and we will not rest until we achieve those objectives.
And I'm going to ask Rick to answer the first part of your question about overheads and other costs.
Richard W. Kunes
I'm not exactly sure what you are referring to, so I can mention that in our operating expense pool, if you will, about 50% of that spending is related to people, so that's one big piece of spending, if that's what you are after. If you look at it by category, there's a little over 20% in selling expense, mid-20s or low-20s, actually, percentage in advertising and promotional expense. The rest is in G&A distribution and other costs.
So I'm not exactly sure what you mean other than that.
Nik Modi - UBS
I was looking for the people number but you hit it. And Rick, how has that been trending over the past few years, just that portion, the people portion?
Richard W. Kunes
Relatively flat.
Nik Modi - UBS
Thank you.
Your next question comes from the line of David [Mariss] with [Baliosni].
David Mariss - Baliosni
Just a question on the inventory builds for new products, including the acquisitions -- another way of addressing it, since you mentioned that the inventory increase was due in part to preparing for sales promotions, would you expect this to decrease in the subsequent quarters?
Richard W. Kunes
I think what I referenced was the growth that we are anticipating next year, and we did say that our comparable currency basis, our sales were going to grow 9% to 11% in the first quarter, so that's relatively strong. And obviously to support that sales growth, we're producing inventory and have it in our warehouses at the end of this fiscal year, so that's what I was referencing on that particular comment.
David Mariss - Baliosni
Thank you.
(Operator Instructions) Your next question comes from the line of William Schmitz with Deutsche Bank.
William G. Schmitz - Deutsche Bank
Sorry for the follow-up -- when you guys talked about some of those country sales growth numbers, are those local currency or with the FX benefit?
Richard W. Kunes
Those are all local currency.
William G. Schmitz - Deutsche Bank
Okay, great. That's all I had. Thank you.
Your next question comes from the line of Lauren Lieberman with Lehman Brothers.
Lauren R. Lieberman - Lehman Brothers
Just a question about management responsibility, since you had some fairly high profile departures during the quarter. I just wanted to know how you are reallocating responsibilities for Cedric and Philip's responsibilities.
William P. Lauder
Well, Cedric Prouve is still with our company and is still the leader of our international business. We had two senior departures of executives and their responsibilities have largely been allocated to Fabrizio. And some Dan has picked up some of the responsibilities that Patrick had but Fabrizio has picked up the rest.
Lauren R. Lieberman - Lehman Brothers
Okay, thanks.
Your next question comes from the line of Constance Maneaty with BMO Capital Markets.
Constance Maneaty - BMO Capital Markets
As you are looking at the way 2009 is going to play out, could you describe what's happening in the first quarter, such that earnings would be flat in what appears to be the easiest comparison of the year?
And then secondly, last year's second quarter, the December quarter has -- I guess it was a shift in shipments for Christmas, or I forget what it was but something in that order. Does that suggest that the earnings growth is going to be this year much more back half loaded than front half?
Richard W. Kunes
First to start with, as you know and we've said many, many times, we run our business on an annual basis and our marketing plans, our promotional plans fall where they may that we feel gives us the best competitive advantage against the marketplace. So in our first quarter, what we see is slightly higher advertising and promotional spending in this quarter than we did last year, and the weighting of some of the GIS spending or the IT spending that we are doing is a little bit more heavily weighted in the first quarter as well. But the growth numbers are at -- the range that is out there is flat to up several percentage, so let's see how the quarter unfolds but we look at it on a full-year basis and on a full-year basis, we think that we have a business which is pretty good for next year.
Constance Maneaty - BMO Capital Markets
If I could ask just one more -- as you look at the profitability of the segments, to outsiders it appears that the greatest opportunity is in fragrance, but is that the case? I mean, has there been such structural change and damage to that category that you have better margin potential say in skincare?
William P. Lauder
I think you've almost answered your question. We believe that the healthiest margin, most sustainable margin, and the longest term growth, sales growth with a very healthy margin is in the skincare category, followed by the makeup category. For us obviously the fragrance category is the most challenged. You see the opportunity as in the differential between the way some of our competitors run their fragrance business and the way we run our fragrance business, and we do see an opportunity for us to improve our fragrance margins and performance. However, sectorally, the fragrance category is a far more challenged category than the skincare and makeup categories, where we focus our strength and expertise.
Constance Maneaty - BMO Capital Markets
Thank you.
(Operator Instructions) Your next question comes from the line of Carol [Lindt] with Pioneer Investments.
Carol Lindt - Pioneer Investments
Could you talk a little bit more about your hair care business? It's been a focus of other conference calls but I'm just wondering how do you see the business developing as an important part of Estée Lauder's portfolio going forward, especially in light of the current performance, which is a little bit softer than I had expected.
William P. Lauder
Well, we have two primary hair care businesses in the professionals category, which is Aveda, and Bumble and Bumble, and we recently added a new brand, Ojon. Let me make a distinction between Aveda and Bumble and Bumble, which are primarily distributed in professional hair care salons, where they get 90%-plus of their sales from North America, and Ojon, which is primarily a retail brand sold in a number of different retail channels where the majority of their products are hair care but they do also sell treatment products too.
And our two professional brands, Aveda and Bumble and Bumble, we continue to see some success with the brands. We had a couple of challenges which I believe we talked about in the text of our conversation, but we continue to see these as very viable, significant, healthy businesses and the leaders in that professional salon category, the largest penetration of which is in North America as a percent to total sales. We see growth opportunities for these brands in international; however, the professional salon business and that model is not as big in the total outside of North America as they are in North America, so we are cautiously investing in international, where we see the growth opportunities for each of these brands, the Ojon brand being more retail oriented, primarily in some alternative distribution. We continue to see great opportunity for this brand and that brand is also expanding internationally in a couple of unique ways. For example, in QVC in the U.K. and Germany, as examples, and we think that there will continue to be opportunity for a brand like this.
Carol Lindt - Pioneer Investments
Thank you, and I just have one other question, which is in the segment detail, when you break out operating income for the United States, can I expect that any of the heavy lifting that you are doing in terms of headquarters changing, the expenses of that are falling into that line -- you touched on this in answer to an earlier question, I know, but if you could just perhaps give a little bit of the scale, like is there -- I don't know, is it $2 million or $20 million that perhaps lands in the U.S. because of the headquarters being in New York?
Richard W. Kunes
What I can tell you is that the headquarters expense, the general management of running the global company, is allocated on a regional basis, and what I can also say is that that process is probably not perfect and that's certainly because this is our headquarters, there is a greater percentage of that expense that resides on North America than it does within the rest of the world, but there is an allocation process. We do it as fairly and as accurately as we can but just naturally, I think you would anticipate more expenses residing on this side of the ocean than in the other regions of the world.
Carol Lindt - Pioneer Investments
Thank you and once again, congratulations.
That concludes today's question-and-answer session. If you were unable to join the entire call, a play-back will be available at 1:00 p.m. Eastern Time today through August 26th. To hear a recoding of the call, please dial 800-642-1687, pass code number 37751079. That concludes today's Estée Lauder conference call. I would like to thank you all for your participation and wish you all a good day.
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text:
Nine people have been arrested by police after a secret 'drugs tunnel' was discovered behind a wardrobe in a house in Mexico.
Officials suspect that Mexican gangs were intending to use the tunnel to smuggle drugs into America.
The passageway was discovered under a trap door in a house near the Tijuana border, just south of San Diego.
It was accessed via a ladder installed into the floor of a wardrobe.
The tunnel measured 66ft deep and the pathway snaked underground for some 800ft.
Authorities also seized a truck they suspected had been used to transport soil out of the passageway.
Back in January, a Mexican drug drone crashed near the San Ysidro border between California and Mexico after being overloaded with six bags of lethal crystal meth.
Drug cartels have also been known to use makeshift catapults, planes and even submarines to smuggle their dangerous cargo into the US.

subset: commoncrawl


text:
Delfingen PH ROHQ
- Office Address
- MEPZ 2, Basak, Lapu-Lapu City, Central Visayas, Philippines
- Industry
- Automotive
- Website
- http://www.delfingen.com
Delfingen is a global automotive supplier, and a leading manufacturer of on-board networks protection solutions and fluid transfer tubing, working closely with carmakers, automotive suppliers and industrials.
As an independent family-owned company, DELFINGEN has been developing innovative protection solutions for 60 years for the Automotive industry.
Our wide range of products makes us one of the leading global manufacturers and the partner of choice for the protection of electrical wiring and fluid on-board networks.


text:
|By Business Wire
Article Rating:
|November 5, 2012 10:24 AM EST
The iPhone's share of quarterly global smartphone app downloads stood at 29% in the second quarter of 2012, significantly below the 47% attributed to Android smartphones, shows new Market Data from ABI Research.
Senior analyst Aapo Markkanen comments, "The iPhone's download share tends to see a lot of seasonal fluctuation, but over the past year or so it has stayed surprisingly resiliently between 30% and 37% of the total. In our estimates the second quarter represented the first time the iPhone dipped below 30%. The iPhone 5 will most likely cause a second-half hike to the download count, but that may be of a rather temporary nature."
The main reason for the declining market share is Apple's clampdown on download bots earlier this year, which some developers utilized to manipulate their charts positions. For example, app-marketing firm Fiksu has published data indicating that at the high end of the download chart the bot squeeze may have alone wiped off even one-fourth of daily volumes. For Android, the bots haven't been as big a factor to begin with, owing to Google's different app-ranking methods, as well as to the fact that in its app economy there is still far less money changing hands than on iOS.
As another reason Markkanen points to the growing prominence of the iPad, adding, "It's notable that among the iOS apps the momentum is also shifting up the value chain and towards iPad applications, and this change is happening definitely faster than what Google is experiencing. We estimate in the first half of this year the iPad saw over five times more app downloads than all Android tablets combined."
These findings are from ABI Research's Mobile Application Markets (http://www.abiresearch.com/research/service/mobile-application-storefronts/) Research Service which focuses on distribution and the economics of mobile apps, providing data-driven insights on areas such as download volumes, revenues and business models, and trends within different applications categories.
ABI Research provides in-depth analysis and quantitative forecasting of trends in global connectivity and other emerging technologies. From offices in North America, Europe and Asia, ABI Research's worldwide team of experts advises thousands of decision makers through 70+ research and advisory services. Est. 1990. For more information visit www.abiresearch.com, or call +1.516.624.2500.
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and sh...
Dec. 5, 2016 08:45 PM EST Reads: 423
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like "How is my application doing" but no id...
Dec. 5, 2016 07:45 PM EST Reads: 2,216
@GonzalezCarmen has been ranked the Number One Influencer and @ThingsExpo has been named the Number One Brand in the "M2M 2016: Top 100 Influencers and Brands" by Onalytica. Onalytica analyzed tweets over the last 6 months mentioning the keywords M2M OR "Machine to Machine." They then identified the top 100 most influential brands and individuals leading the discussion on Twitter.
Dec. 5, 2016 07:45 PM EST Reads: 2,082
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the 'digital exhaust' from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
Dec. 5, 2016 07:15 PM EST Reads: 364
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effici...
Dec. 5, 2016 07:15 PM EST Reads: 5,039
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
Dec. 5, 2016 05:45 PM EST Reads: 1,600
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, discussed the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Dec. 5, 2016 04:30 PM EST Reads: 2,058
Successful digital transformation requires new organizational competencies and capabilities. Research tells us that the biggest impediment to successful transformation is human; consequently, the biggest enabler is a properly skilled and empowered workforce. In the digital age, new individual and collective competencies are required. In his session at 19th Cloud Expo, Bob Newhouse, CEO and founder of Agilitiv, drew together recent research and lessons learned from emerging and established compa...
Dec. 5, 2016 04:15 PM EST Reads: 863
"IoT is going to be a huge industry with a lot of value for end users, for industries, for consumers, for manufacturers. How can we use cloud to effectively manage IoT applications," stated Ian Khan, Innovation & Marketing Manager at Solgeniakhela, in this SYS-CON.tv interview at @ThingsExpo, held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 5, 2016 03:45 PM EST Reads: 4,250
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Dec. 5, 2016 03:45 PM EST Reads: 360
Extracting business value from Internet of Things (IoT) data doesn't happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
Dec. 5, 2016 02:45 PM EST Reads: 689
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
Dec. 5, 2016 02:45 PM EST Reads: 3,285
Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What's more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business' foundation. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, discussed why and how ReadyTalk diverted from healthy revenue and mor...
Dec. 5, 2016 02:45 PM EST Reads: 1,602
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Dec. 5, 2016 02:00 PM EST Reads: 2,207
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
Dec. 5, 2016 01:45 PM EST Reads: 1,711
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Dec. 5, 2016 01:15 PM EST Reads: 2,167
Major trends and emerging technologies – from virtual reality and IoT, to Big Data and algorithms – are helping organizations innovate in the digital era. However, to create real business value, IT must think beyond the 'what' of digital transformation to the 'how' to harness emerging trends, innovation and disruption. Architecture is the key that underpins and ties all these efforts together. In the digital age, it's important to invest in architecture, extend the enterprise footprint to the cl...
Dec. 5, 2016 12:30 PM EST Reads: 2,337
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
Dec. 5, 2016 12:30 PM EST Reads: 959
Businesses and business units of all sizes can benefit from cloud computing, but many don't want the cost, performance and security concerns of public cloud nor the complexity of building their own private clouds. Today, some cloud vendors are using artificial intelligence (AI) to simplify cloud deployment and management. In his session at 20th Cloud Expo, Ajay Gulati, Co-founder and CEO of ZeroStack, will discuss how AI can simplify cloud operations. He will cover the following topics: why clou...
Dec. 5, 2016 11:30 AM EST Reads: 778
"Dice has been around for the last 20 years. We have been helping tech professionals find new jobs and career opportunities," explained Manish Dixit, VP of Product and Engineering at Dice, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 5, 2016 11:15 AM EST Reads: 966


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Justin Hayward And John Lodge
The duo didn't last long, just enough for one LP and a follow-up single ("Blue Guitar") that involved the members of 10cc as their support band. Their sound was, naturally, close to that of the Moody Blues, with less of an emphasis on mysticism and more of the personal and romantic in their repertory. They and the Blue Jays album were far and away the most successful of the hiatus activities by the group members. ~ Bruce Eder
Selected Discography
Track List: Bluejays
Track List: Blue Jays
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I've been a Moodies since 1967 and they just get better and better ,RRHOF just don't know good music when they hear it ,for 40 plus years should say something of it's self look around and see what last that long that speck for it's self........ . . . . . . .
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Investment property. Multifamily Tri-plex. Totally in 2008. Each unit has two bedrooms with 1 bath. Plumbing, electrical, roof, brand new. Stove and refrigerator stays with all units. Ceiling fans in each room with carpeting. Each unit has its own central heat and air. Minutes to downtown Walterboro, grocery stores and University of South Carolina Salkahatchie Campus.
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Kh'aris Fenn
this wiki
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- "Spare me your lies. I am well aware that you have been using the funds I allocated for the Ryloth mission to fund your own vendetta against the Jedi."
- ―Dooku
Kh'aris Fenn was a white-skinned Twi'lek in the days of the Galactic Republic. He was the son of Ro Fenn, leader of Clan Fenn, and had been exiled from Ryloth for heinous crimes.
He was part of Count Dooku's failed plan to take control of Ryloth, and was also responsible for hiring the Crimson Nova bounty hunters to attack the Jedi during the Clone Wars. Unfortunately, he hired the bounty hunters using Dooku's funds, which the Count considered stealing. This and the fact that he hired bounty hunters within Republic territory, raising the Jedi's ire and laying a trail that led to Fenn, destroying Dooku's plans for Ryloth, proved to be the last straw. Dooku sent his acolyte Quinlan Vos (disguised as Rh'ajah Fenn) to dispose of Fenn. He was beheaded and Quinlan Vos subsequently made a Holovid for others to view as a testament and a warning of the fate of those who betrayed Dooku and the Confederacy of Independent Systems.
Fenn's death was one of the final tests set before Vos, by Dooku, before he had become a trustworthy Dark Acolyte.
- Star Wars: Republic: Rite of Passage (First appearance)
- Star Wars: Republic: Show of Force
- Star Wars: Republic: Dreadnaughts of Rendili (Mentioned only)


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Embroidery Machines For Sale
"Always Time for Tea" Teacup Stack - Machine Applique Embroidery Hoop Artwork
Landscape Embroidery - Fiona Robertson - Textile Artist
An embroidered and appliqued Christmas card by ZoeWrightTextiles, £7.95
Landscape Embroidery - Fiona Robertson - Textile Artist
All of the original pieces below are for sale. Some pieces are with the artist and some are currently in exhibitions. Prices shown include framing and all my work is professionally framed in either...
Landscape Embroidery - Fiona Robertson - Textile Artist
"Tumbling Through Mossy Rocks", 6.5" x 9.5", hand embroidery by Alison Holt. It looks more like a painting than embroidery and isn't it beautiful?This site is well worth a visit just to see more work of this very talented textile artist. Many of the embroideries are for sale.
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My work is inspired by the seasonal changes of our landscape, particularly around my home in rural Hampshire. Many of the art works on my website are for sale, please contact me for details.
A Version 1 pattern for my Vintage Caravan Sewing Machine Cover is now available. I am hoping to release the final version for sale, together with these instructions, in a few weeks but, in the mea…


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