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When the original 11 council districts were laid out in the Cuyahoga County charter that voters approved in 2009, the drafters based them on existing state legislative lines and then-current population estimates. Everyone knew the boundaries would change based on the outcome of the 2010 census -- and every 10 years thereafter.
The charter also established a procedure for redistricting that represents a refreshing change from the norm. Instead of the council itself drawing new lines -- a process that in effect lets politicians choose their constituents -- the task of reapportionment falls to an independent commission that is appointed by council, but that can include neither elected officials nor political party leaders.
Such a five-member board has been meeting since July and last week unveiled its latest map for public comment.
Virginia Aveni, the commission's chair, said her group is trying to balance legal requirements -- including the federal Voting Rights Act -- and practical considerations. Primary among those is preserving as much of the current map as possible so as not to confuse voters still trying to understand the new county structure. Ten years from now, that constraint shouldn't be needed and the results may look quite different.
That said, and with the caveat that any remapping can be second-guessed, it appears Aveni and her colleagues have produced a fair plan. No suburban communities are split, and countywide, only about one resident in 10 would land in a new district.
Some shifting is simply unavoidable. Based on the new census, the population of each district has to be within 5 percent of 116,374. That meant that District 7 -- smack in the middle of Cleveland's highest foreclosure zone and now represented by Yvonne Conwell -- needed to add nearly 20,000 people. A big chunk of them, under the proposed map, would come from Cleveland's Ward 6, now represented by District 8 Councilman Pernell Jones Jr.
Jones, a first-time office holder, is unhappy about that, and some of his constituents complained to Aveni's panel last week. But that shouldn't diminish the process or the product: a map that is reasonable and reasoned.


text: Ed Wuncler 238pages on this wiki Add New Page Edit History Add New Page Talk1 This article is a disambiguation page for Ed Wuncler The following is a list of links to pages that might share the same title. Please follow one of the disambiguation links below or search to find the page you were looking for if it is not listed. If an internal link led you here, you may wish to change the link to point directly to the intended article. Ed Wuncler may refer to: Ed Wuncler I Ed Wuncler II Ed Wuncler III Retrieved from "http://boondockstv.wikia.com/wiki/Ed_Wuncler?oldid=12352" Categories: Disambiguations

subset: commoncrawl


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Heavenly work from The Walter Raim Concept – a warmly-tinged vocal group with a sound that's somewhere between Spanky & Our Gang and Singers Unlimited! A few years earlier, and the group might have just been a stock "chorus vocals" sort of ensemble – but here, at the dawn of the 70s, they're recording with a style that has a fair bit of Sunshine Pop touches too – a mode that reminds us a lot of the Alan Copeland Singers album on A&M, thanks to a nice undercurrent of groove in the mix! Singers are both male and female – coming together with a sweet style that's a bit like The Free Design, but a bit more grown up too – and the titles include some originals by Raim, plus a few other well-chosen tunes. Tracks include "Endless Possibilities", "It's Always Somewhere Else", "A Woman Looking For Love", "City Of Grey", "Those Beautiful People", "Nice Lady", "I'll Never Fall In Love Again", and "I Hear Bells". (Cover has a cutout hole.) © 1996-2016, Dusty Groove, Inc.
We realize that there are many different interpretations of the standard grades used for pre-owned vinyl record albums & CD, so we thought we'd offer you the ones that we are working with, so you have an idea what we mean when we give the grade for a non-new item on our pages.
Below are stated conditions for a used vinyl records at Dusty Groove. Grading for the cover should be assumed to be near (within a "+" or "-") the grading for the vinyl. If there is significant divergence from the condition of the vinyl, or specific flaws, these will be noted in the comments section of the item. However, please be aware that since the emphasis of this site is towards the music listener, our main concern is with the vinyl of any used item we sell. Additionally, please note that all of our records are graded visually; considering the volume of used vinyl we handle, it is impossible for us to listen to each record. If we spot any significant flaws, we make every attempt to listen through them and note how they play.
The following grading conditions apply to the vinyl component of an album or single:
If something is noteworthy, we try to note it in the comments — especially if it is an oddity that is the only wrong thing about the record. This might include, but isn't limited to, warped records, tracks that skip, cover damage or wear as noted above, or strictly cosmetic flaws.


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Teams like the Chicago Blackhawks and Pittsburgh Penguins are preparing for the 2013 postseason. They know when they get through the final three-plus weeks of the regular season, they have a playoff season at hand that could result in great triumph and a celebratory parade in their cities.
General managers Stan Bowman and Ray Shero can feel good about the future as well. While all teams will have moves to make in the offseason, both teams are loaded with talent and have a successful game plan in place.
Most teams cannot match the Blackhawks and Penguins. Some have a lot more long-term questions than answers.
Here's a look at the teams with the most questions going forward.


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Snow storms strike in northern Sweden
TT/The Local · 7 Oct 2009, 08:59
Published: 07 Oct 2009 08:59 GMT+02:00
"A lot of vehicles have slid off the road," said Tomas Schäufele, commanding officer on duty at Norrbotten police's county communications centre.
"Right now there is a truck overturned on the E10 west of Morjärv. Nobody has been hurt but there is petrol leaking from the tank and emergency services are on their way there," he said.
Police in Jämtland have also received reports of treacherous road conditions as motorists struggle to keep control of their vehicles.
Residents of Östersund, 550 kilometres north of Stockholm, awoke to ten centimetres of snow on the ground on Wednesday morning. Storuman, a further 200 kilometres north, saw 20 centimetres of snow fall overnight.


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Inside PrintPlace.com
Published on July 21st, 2010 | by PrintPlace0
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May 2, 2010 at 800 × 600 in Top 10 Foods to Eat in Buenos Aires That Are NOT Steak
Don't forget travel insurance for your trip! We use and recommend True Traveller, which is the best option we've found for UK and EU residents. For everyone else, World Nomads is a great choice.


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Gartner, Inc. (NYSE:IT)
Q1 2008 Earnings Call
May 8, 2008 10:00 am ET
Henry A. Diamond - Group Vice President, Gartner, Inc.
Eugene A. Hall - Chief Executive Officer
Christopher J. Lafond - Executive Vice President and Chief Financial Officer
Peter Appert - Goldman Sachs
Laura Lederman- William Blair
William Sutherland - Boenning & Scattergood
Good morning, ladies and gentlemen and welcome to Gartner Incorporated's earnings conference call for the first quarter 2008. A replay of this call will be available through June 8, 2008. The replay can be accessed by dialing 888-286-8010 for domestic calls, and 617-801-6888 for international calls, and by entering the pass code 84659984. This call is being simultaneously webcast and will be archived at Gartner's website at www.gartner.com for approximately 90 days.
I will now turn the conference over to Mr. Hank Diamond, Group Vice President of Investor Relations and Corporate Finances for opening remarks and introductions. Please go ahead, sir.
Henry A. Diamond
Good morning, everyone and thank you all for joining us. On the call with me today are our CEO, Gene Hall, and our CFO, Chris Lafond.
Before we discuss our results for the quarter, I would like to remind everyone of four things. First, the rebroadcast, reproduction, and retransmission of this conference call or webcast without the express written consent of Gartner are strictly prohibited.
Second, if you did not receive a copy of our press release, it is available on our website at www.gartner.com, or on the First Call system.
Third, the company will be making statements about its future results and other forward-looking statements during this call. Statements about future results made during the call constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on current expectations and the current economic environment. Forward-looking statements and projections are inherently subject to significant economic, competitive, and other uncertainties and contingencies which are beyond the control of management.
The company cautions that these statements are not guarantees of future performance. Actual results may differ materially from those expressed or implied in the forward-looking statements.
Important assumptions and other important factors that could cause actual results to differ materially from those in the forward-looking statements and projections are specified in the company's filings with the SEC, including in its annual report on Form 10-K for fiscal year 2007.
Finally, during the call the company will be using certain non-GAAP financial measures as defined under SEC rules. Where required, we have provided a reconciliation of those measures to the most directly comparable GAAP measures in the tables and the press release.
Before I turn the call over to our CEO, let me briefly review the major points from today's press release.
First, GAAP EPS from continuing operations for the first quarter was $0.14 a share, an increase of 56% versus the first quarter last year. Research contract value, which is a key leading indicator for our business, increased 17% year over year to a record $778 million, and total revenue grew 10% to $290 million.
Net income increased 163% year over year to $22 million and normalized EBITDA increased 26% to $40 million.
Please take note that GAAP EPS from continuing operations and normalized EBITDA exclude the results of the company's former Vision Events business, which was sold in February 2008 and is now reported as a discontinued operation, and the $7.3 million gain on sale resulting from the divestiture, which is included in net income.
Turning to cash flow, the company generated $14 million of operating cash flow during the first quarter versus a cash use of $200,000 during first quarter 2007. It deployed $7.5 million for capital expenditures and repurchased 3.6 million shares of its stock for $66 million.
As of March 31st, the company had total debt of $421 million and cash on the balance sheet of $96 million.
Finally, we reiterated our most recent outlook for full year 2008. Chris will give you more details but to highlight, we continue to project revenue growth in the range of 9% to 12%, EPS from continuing operations growth in the range of 33% to 48%, and operating cash flow of between $155 million and $170 million.
Now I would like to turn the call over to Gartner's Chief Executive Officer, Gene Hall.
Eugene A. Hall
Thanks, Hank. Good morning, everyone and thanks for joining us. Our results for the first quarter demonstrate that we are off to a strong start for 2008. We generated high teens research contract value growth for the fifth straight quarter and double-digit total revenue growth, all of which is in line with our expectations despite the uncertain economic environment.
At the same time, we delivered better-than-expected EPS growth as a result of our decision to tightly manage expenses and to postpone some investments to later in the year. We also continued the opportunistic use of our capital to repurchase our stock at a significant discount from where it is trading today.
We were able to produce these results during an uncertain period for many companies and there are several reasons for this. First, we offer services that provide high value to our clients at a relatively low cost and these services are critical to the operation of their IT programs regardless of the economic environment. Second, we have a vast, untapped market opportunity for our research and third, we have the right strategy, products, and people to capture that opportunity.
Now our strategy is the same one that we've been executing since 2005. The cornerstones are to produce extraordinary research content, deliver innovative and highly differentiated product offerings, enhance our sales capability, and provide world-class service. And our results this quarter demonstrate its continuing success.
Our role-based product offerings were a major contributor to our strong growth in research contract value during the first quarter. Gartner for IT leaders and Gartner for Business leaders, the two products together accounted for $236 million of contract value at March 31st, which is up over 120% from last year. And we are also seeing very strong early acceptance of Gartner for IT Executives, which is our new role-based product for CIOs, and that was introduced in the second half of 2Q07.
Our role-based products collectively now account for more than 30% of our contract value, up from zero only two years ago. They've helped both attract new clients and sell additional subscriptions and upgrades to our existing clients, resulting in our wallet retention remaining at over 100% for the past five consecutive quarters.
We will continue to introduce new role-based products and enhancements to our existing products and expect them to represent a substantial driver of our growth going forward.
So the research business continues to perform towards the higher end or our expectations. We continue to see strong demand for our products, both in terms of renewals and new business, stability in pricing, and good sales force productivity.
And as you'd expect, some clients are being more thoughtful on spending but to date, we see no meaningful indications that the economic environment has impacted the growth outlook of our research business. We continue to remain vigilant and are prepared to take appropriate actions should the environment change.
Turning to consulting, during the first quarter we continued to make progress in improving the profitability of this segment. We've been successful in increasing both the size and length of our engagements, which has the effect of both increasing utilization and improving the predictability of our revenue.
We also continue to higher more senior level consultants who have business development responsibilities in addition to consulting delivery.
We ended the quarter with a strong backlog, up 10% year over year, which positions us very well to meet our guidance for consulting revenue growth for the full year.
Finally, our events business performed in line with our expectations during the first quarter. Although our reported results were impacted by the calendar of events, both revenue and attendees grew on a normalized basis, as Chris will discuss in more detail.
As we would expect in this environment, we are seeing some vendors be more thoughtful in terms of the number of events at which they exhibit and attendees registering closer in to the data of events. But overall the business is performing in line with our guidance.
Before I turn the call over to Chris, I would like to thank Alistair Christopher for the contribution he's made to Gartner. Alistair, who recently tendered his resignation for personal reasons, has been a valued member of the Gartner community for more than 12 years and he's led our events business since 2004. The travel demands of his global job kept him away from his home in the U.K. for extended periods and led to his decision. We wish him the very best in the future.
I also want to congratulate Alwyn Dawkins on his promotion as the successor to Alistair. Alwyn has most recently been a successful sales leader within research and has a strong background in the events business. Alistair and Alwyn will work together to ensure a smooth leadership transition.
So to summarize, looking ahead we remain very excited about our products and market opportunity but cautious on the economic environment. The demand for our research remains strong and both consulting and events are both performing in line with expectations. Overall, we remain confident that we will meet both our 2008 and long-term revenue and earnings growth targets.
So with that, I will turn it over to Chris for additional business unit insights and financial details.
Christopher J. Lafond
Thanks, Gene and good morning, everyone. At investor day in March, we once again reiterated our focus on executing the strategy we first shared with you in 2005. Our continued successful execution of this strategy delivered the results we report today.
We have begun 2008 with continued strong year-over-year growth in both research revenue and contract value. We experienced throughout 2007 and continued in this quarter, this growth is very broad-based across all client industries, sizes, and geographies.
These results highlight the demand for our products and services given the critical need organizations have to effectively manage their IT programs and investments in all economic environments. And importantly, that our products play a critical role in helping our clients achieve success.
Revenue performance by segment in the first quarter was exactly in line with the quarterly phasing guidance we shared at investor day. EBITDA and EPS were both better than our original expectations due to the postponement of some investments until later this year and the extremely tight expense controls we implemented as a result of the current economic uncertainty.
Let me start today by reviewing our first quarter results and then briefly reiterating our outlook for 2008, which is unchanged from the projections we provided at our investor day in March.
We are off to a solid start in 2008. Our research segment continues to perform at the levels we expect for the long-term financial objectives shared at investor day. The strong contract value growth we produced in 2007 converted to 19% year-over-year revenue growth in Q1. The operating leverage inherent in our research business, together with tight cost controls drove a three percentage point increase in gross contribution margin over last year.
Looking ahead, we are well-positioned to continue the positive momentum in our research business. During the first quarter, contract value, our key leading indicator for research growth, grew 17% year over year as reported, or 13% FX neutral to a record level of $778 million as of March 31st. This was our fifth consecutive quarter of high teens contract value growth, clearly demonstrating the success of our strategy to accelerate the growth of our research business.
We continue to see solid growth in new business with approximately two-thirds of the year-over-year increase in contract value coming from new client enterprises that we were not working with 12 months ago.
Also, almost three quarters of our contract value growth in the first quarter continued to be driven by volume, further evidence of the strong demand and vast market for our products.
From a product perspective, Gartner for IT Leaders had $170 million of contract value at March 31st, up from $96 million last year. And Gartner for Business Leaders represented $67 million of contract value, up from only $10 million last year. Collectively, contract value for these two products is up 122% year over year and we expect continued strong growth.
Our executive programs offerings also continued to deliver consistent year-over-year growth, with contract value up 17% to $197 million at March 31. Gartner for IT Executives, our new suite of role-based products for CIOs, launched in the third quarter of 2007 is already starting to be a meaningful contributor to the growth of our executive programs.
In addition to the success we are having at attracting new business with new clients, we are also driving growth by further penetrating our existing clients with additional research subscriptions and upgrading them to our role-based products. The success of these efforts is reflected in our retention rates. Wallet retention has remained above 100% for the past five consecutive quarters and client retention is a solid 82%. We expect continued strength in these metrics over the long-term as we continue to gain acceptance of our role-based products, improve our client service, and take other steps to ensure that our clients are getting maximum value from their research subscriptions.
Let me now turn to our consulting segment. For the first quarter of 2008, consulting revenue increased 2%. This was consistent with our expectations and was delivered despite a 9% reduction in billable headcount versus last year as a result of our decision to exit consulting operations in the APAC region during the second quarter of 2007.
Importantly, gross contribution margin increased three points, three percentage points year over year to 40%, as we continued to improve our consultants' productivity and focus on larger, more profitable engagements.
All of our consulting productivity metrics improved in the first quarter. Utilization was 72%, up five points year over year and above our target of 70%. Our average engagement size increased 30% to 321,000. Our average billing rate was up, which helped drive a 13% year over year increase in our annual revenue per billable headcount up to $464,000 per year.
Importantly, we ended the quarter with a strong backlog of 10% year over year. This highlights the continued demand for our unique consulting assets and positions us well to achieve our growth objectives for 2008.
Aside from the positive impact on our margins, the improvement in these key metrics enhances the stability and visibility of our consulting revenue stream.
All of these results in our consulting segment demonstrate that our strategy to improve productivity and invest for future profitable growth is working as planned.
Turning now to our events segment, as expected and previously communicated, the year-over-year comparison is impacted by the timing and mix of events. Although we held the same number of events in both the first quarters of 2007 and 2008, four large established events that were held in the first quarter of 2007 were moved to the second quarter of 2008.
During this quarter, we launched three new first year events and moved one smaller event that was held in the second quarter of '07 into the first quarter. As expected, these calendar shifts had the affect of moving about $8 million of revenue from the first quarter of 2008 into the second quarter of 2008.
So if we look at the results of this business normalized for the timing change, revenue was up 14% and attendees grew 9% year over year. This reflects the growth in the eight events that were held in both the first quarter of 2007 and 2008, plus the revenue added from the three new events that were launched this year.
Moving down the income statement, SG&A increased by $16 million or 14% year over year, including an approximately $4 million adverse impact from foreign exchange. The increase reflects the continued investment in our sales organization, which grew headcount by 120, or 17% from March 31st '07 to March 31, 2008. And we continue to tightly manage G&A expense, which declined slightly as a percent of revenue in the first quarter versus last year.
Turning to cash, operating cash flow for the first quarter was $14.2 million versus a use of cash of $200,000 in the same quarter last year. This was our highest first quarter operating cash flow since 2005. The first quarter is by far our weakest quarter seasonally for cash generation due primarily to bonus and commission payments. We continue to project full year 2008 operating cash flow of between $155 million to $170 million.
We deployed our cash in the quarter primarily to repurchase 3.6 million shares at a total cost of $66 million, or an average price of $18.55 per share. As a result of our share repurchases over the past 12 months, our fully diluted shares outstanding in the first quarter 2008 were down 6% from the first quarter of 2007.
We believe that repurchasing our stock remains a compelling use of our capital and have continued to repurchase shares during the second quarter. In April alone, we repurchased an additional 1.7 million shares at a total cost of $37 million.
In terms of our balance sheet, we ended the first quarter with $325 million of net debt and I am particularly pleased to report that in April we successfully closed on a new $150 million term loan with very attractive terms, the proceeds from which were used to pay down the balance on our revolving credit facility.
Turning now to our outlook, we remain comfortable with the 2008 and long-term projections we gave at our investor day in March. The details are in the press release but to summarize: for the full year 2008 we expect total revenue to grow 9% to 12% to between $1.278 billion to $1.303 billion; normalized EBITDA will grow between 10% and 15% to between $208 million and $219 million; and EPS from continuing operations to grow 33% to 48% to between $0.88 and $0.98 per share.
Our first quarter 2008 revenue growth was in line with our full year projections and seasonality, although our first quarter earnings were higher than the quarterly phasing guidance we previously provided, this was primarily due to our decision to postpone certain investments and expenses to later in the year given the current uncertain economic environment. These investments will be made as the year progresses, particularly during the third and fourth quarters.
In addition, as we previously discussed, our investment in sales expansion can be easily increased or slowed as we gain more visibility during this year. If demand remains at the current levels, we may decide to increase our sales force by more than 10% in 2008 to further capture our untapped market opportunity. However, it is still too early in the year to make this call for certain given the continued economic uncertainty.
As a result of all of this, we are not changing our guidance for the full year.
So in closing, the first quarter, we continued to deliver on our commitment to generate double-digit revenue and earnings growth. Looking ahead, we are very optimistic about our business fundamentals and market opportunities but cautious on the economic environment. We are prudently managing our business to ensure that we continue to deliver double-digit revenue growth, double-digit earnings growth, and increasing returns for our shareholders in any economic environment.
And with that, we will turn the call -- open the call for your questions. Operator.
Question-and-Answer Session
(Operator Instructions) Your first question is from Peter Appert from Goldman Sachs. Please proceed, sir.
Peter Appert - Goldman Sachs
Thank you. Chris, could you give us any more detail on the cost shift issue? Specifically, what kind of expenses are you able to defer and order of magnitude, what the number would look like?
Christopher J. Lafond
It's actually a number of things. Given the current economic environment, we've been very tightly managing expenses across the whole organization, so we have been tightly managing all hiring, we have been tightly managing all discretionary spending, we've been tightly managing obviously investments in our sales force, other investments in the product area -- so we have been very tightly managing across the entire organization and so I would expect as we continue to see the same kinds of performance and demand we've seen in the first quarter, that we will ultimately allow some of those expenses to happen later on in the year. As we said, we've been very cautiously managing that to ensure that we see where the economy is going.
In terms of the overall impact, as we said essentially the difference in our performance in terms of what we said at investor day versus what we delivered, so it's really all driven by that and a little bit of foreign exchange benefit in the quarter as well.
Peter Appert - Goldman Sachs
Okay, so it's to related to some specific projects or initiatives that you've deferred?
Christopher J. Lafond
I mean, it's generally pretty broad-based, Peter. We were kind of across the board managing and certainly some of our bigger investments, as you know, are in the sales force and in the quarter, we added about 30 people. So I think it ended up being actually 30 that we added I think for the quarter. So that's a bit of a slowdown from where we were and where we expect to be over the longer term.
Peter Appert - Goldman Sachs
Right, but consistent with what you had said, actually, I think the 30 sales people --
Christopher J. Lafond
Pretty close, yeah.
Peter Appert - Goldman Sachs
On that front, Chris or Gene, in the context of the dicier macro environment, are you seeing any change in terms of the trajectory of the ramp on newer sales people? Is it taking longer for sales people to get traction in the market?
Eugene A. Hall
No, we're not. We track that very closely. Each quarter we look at the performance of sales people by tenure, by geography, by the role they have -- in other words, are they inside sales people, are they field sales people. And if you looked across that, our newer people are gaining productivity at very close to the rate that we've seen over the last couple of years.
Peter Appert - Goldman Sachs
And how about, Gene, in terms of renewal rates, revenue growth rates within end user sectors, is there a significant differentiation in terms of what you are seeing from different types of customers?
Eugene A. Hall
No, actually if you look at it, across all of our -- all of our geographic regions grew double-digit in research, and if you look by industry -- as you know, we're highly diversified. We kind of reflect the entire economy and all industries showed double-digit contract growth year over year. So if you look at what we are seeing, we're not seeing any particular industries that are weaker or stronger than others. They are all I would classify as quite strong.
Peter Appert - Goldman Sachs
Okay, and then the -- this is a slight nit-picky item, but the wallet renewal rate, and again this is -- I guess could be a rounding error but it has trended down fractionally over the last couple of quarters from 104 to 103 to 100. Should we read anything into that?
Eugene A. Hall
I wouldn't read anything into it. I think we had an extraordinary -- if you look at Q1 last year, as you'll recall, it was quite extraordinary. We took a very high change, and we actually said at the time we thought that was a one -- you know, that it was not going to be sustainable at that rate. And so I think what you are seeing now is kind of more where you'd expect it to be.
Peter Appert - Goldman Sachs
So somewhere around 100% probably a good run-rate?
Eugene A. Hall
Yes, that's kind of where we'd expect it to be, that's right.
Peter Appert - Goldman Sachs
And then just the last thing, I guess this is sort of -- in terms of your philosophy of running the business, what I hear you saying is quite upbeat in terms of the sales force productivity, the customer response rates, the metrics obviously all look great, so why not be a little more aggressive in terms of sales force hiring, et cetera?
Eugene A. Hall
Great question. As Chris said and as we said actually on investor day, given the uncertain economic environment, we wanted to be cautious about how we invested and make sure that in fact the investments were going to pay off. To your point, as we've seen what's happening so far, we'd be inclined to make these investments, including the sales force, to accelerate that over what we would have done if the economy were impacting us more.
So I think we will accelerate those investments and that's what Chris was talking about in terms of we'll be making more investments during the rest of the year. That would include an acceleration of what we've been doing in the sale force.
Peter Appert - Goldman Sachs
Okay, great. Thanks, guys.
And you next question is from Laura Lederman from William Blair. Please proceed, Madam.
Laura Lederman- William Blair
Thank you for taking my questions. Starting back with the economy, I hate to ask additional questions on that but it is certainly on the mind of all the investors, can you talk about are you seeing any weakness in the vendors? Because obviously you have less vendor business than a Forrester, but outside of the events, which you mentioned, where maybe they are not going to the events as much, what about in terms of their subscriptions?
Also on a related note, what are you seeing in IT budgets? Are you seeing them going down flat? And along the same lines, what do you make of vendors like Oracle and SAP seeing bad results once again and you not, because the ASP is so much less and you have people in good and bad environments?
And then I have a few follow-ups. Thanks.
Eugene A. Hall
First, in terms of the technology vendors that are our clients, as I mentioned a moment ago, we are seeing double-digit CV growth year over year in those, just as we are in the other segments and so -- while some companies are doing better, some companies are doing worse, as a whole in the technology sector, we are seeing strong demand.
If you look at IT budgets, we are expecting IT budgets on the whole to grow in the 3% range this year and that's what we are seeing, so we haven't seen -- if you look at like certain financial institutions that are in trouble, they are cutting their budgets. But if you look at other places that are growing, they are still -- you know, a lot of companies growing out there that are increasing their budgets.
So overall, we're expecting and we are seeing net growth in IT spending today. We surveyed our clients actually very recently on this and this was a survey of more than 1,000 CIOs around the world.
And then with regard to Oracle and SAP in particular, again I think it's -- if you look at the industry, overall it's going to grow. And if you look at the reported results, some companies did quite well, others didn't do so well. And so I think it gets down to the specific company situation as opposed to the whole industry's got some problem. I think it's individual companies, just like in any economic environment. Some companies are doing well, some are doing not so well.
Laura Lederman- William Blair
Okay, so that's not a harbinger of things to come, the biggest ones get hit first?
Eugene A. Hall
We're not seeing that. Again, we're not seeing that and if we look at what people's intended purchasing -- end users intended purchasing patterns, we don't see that there's a big -- you know, this is a precursor to a big pull back across the board or anything like that.
Laura Lederman- William Blair
A follow-up question; if you look at pricing, you mentioned on the call that it was stable. What about the ability to increase price in the cost of living you typically do? I understand separately the customers move to the new role-based product they end up paying more. What about the price increases in terms of the existing products?
Eugene A. Hall
We've seen no push-back on our pricing at all, and it gets down to -- our products are so inexpensive for the guys that buy them. The differences are -- again, our base research product, in fact our -- in the IT leaders, which is kind of our flagship research product, is about $15,000. So if you have a price increase of $1,015, for a guy that's got a $10 million or $50 million budget, it's not meaningful to them and they are going to decide on the product based on the value they get out of the service, not based on whether it's a $1,000 price increase versus a $500 price increase. And so we are not seeing any issues at all in terms of pricing and we would expect -- we plan to make a price increase in the fall of this year. And we haven't decided the amount of that but that's when we typically do the increase and we intend to do that as usual.
Laura Lederman- William Blair
So that would be more likely a cost of living type of adjustment of 3% or whatever it is?
Eugene A. Hall
That's what we've done traditionally, is that. As you'll recall, our strategy basically is to have -- our pricing strategy is on the price of our new products, we don't discount our new products to any of our clients and so those products sell -- sells for $15,000, that's to all the clients. There's no volume discount kind of program or something like that. For these legacy agreements which we have, which people have, we tend to increase those at sort of a cost of living along with the new products, cost of living, and then upgrade people from the older, less expensive products to these newer high function products, which gives us an effective price lift with the client getting a new, better product for that additional pricing.
Laura Lederman- William Blair
Can you also talk a little bit about acquisitions? Obviously historically the META acquisition was beautiful and stabilized the market. Is there really much out there to add going forward or not really? That would be a relatively small strategy because there's just not much out there to buy?
Eugene A. Hall
We have a business development function. We see acquisitions a very important part of our strategy and we are always looking for opportunities where we can contribute to our business through acquisitions. And the fact that we -- we clearly wouldn't have a business development function if we didn't think there were opportunities out there.
Laura Lederman- William Blair
Thank you so much. Good quarter.
(Operator Instructions) Your next question comes from Bill Sutherland of Boenning & Scattergood. Please proceed, sir.
William Sutherland - Boenning & Scattergood
Thanks. Good morning and thank you for taking the questions. Just a couple -- just curious if the U.S. amongst the world regions was at either end of the contract value growth range in the quarter.
Eugene A. Hall
The U.S. was one of our stronger growth regions in the quarter.
William Sutherland - Boenning & Scattergood
Okay. And I'm just looking at my model and certainly with the research revenue a little over the top of your growth range for the year, I'm just wondering if -- Chris didn't refer to operating leverage as having any part in the -- or margin mix having any part in the EPS upside and that just doesn't -- I can't seem to make sense of that. If you could add some color, I'd appreciate it. Thanks.
Christopher J. Lafond
I actually did make a comment during my portion I believe that the three point improvement in the research margin was due to two things. Number one is the inherent leverage in the research business and our tight cost control, so we saw a three point improvement. In fact, if you looked at the face of our income statement, the year-over-year flow-through on revenues from that segment into a contribution margin as above 80%. We've said traditionally or longer term that we think that's more in the 70% range as we make the appropriate investments in product development and analysts, et cetera, but we've been very tightly managing expenses, given the economic uncertainty.
So what you've really seen is absolutely seeing that leverage flow through which was a part of the drivers for our continued improvement and partly what we expected when we started the year. So the flow-through of last year's strong contract value growth into Q1 was a big driver of that and partly why we and how we thought about setting our expectations for 2008 when we set them originally.
William Sutherland - Boenning & Scattergood
So if you weren't [bringing] down the expense spend quite so much, maybe your flow-through would have been closer to 70% and that would still have, given the strong growth in research, that would still have led to a little extra on the bottom line, wouldn't it?
Christopher J. Lafond
Just a couple of things -- as I said, we've been managing expenses across the whole organization, so we've been very tightly managing not just the research business but every part of our business and as a result, you are seeing all of that play into why you are seeing the strong results in the quarter that were so much above where we originally had guided from an earnings perspective.
William Sutherland - Boenning & Scattergood
Okay. I guess again, I'm just trying to understand the strength in the quarter relative to the maintaining of guidance and understanding that you are going to be bulking up potentially expenses in the back half. I guess we are kind of looking at a change in the quarterly phasing of EPS is what I should be taking away.
Christopher J. Lafond
Absolutely. As we said, we've held back some expenses, we're going to shift it more towards the back half of the year. The reason that we are not saying it's going to dramatically impact Q2 is we are still being very cautious, as we said at the beginning. So Q1, if you step back and think about it, as we originally expected to be about 10% of our earnings for the year, so it's a relatively low events quarter. We've not certainly reached a point of feeling like the whole year has completely played itself out and so we want to be very careful and cautious and that's why in the first half of the year, we are being very thoughtful and then as Gene said, as we see the continued demand and strength in our business, we will make that decision to make some investments, particularly in sales, in the back half of the year, as well as some of the things that we've held back on.
William Sutherland - Boenning & Scattergood
Okay. And tax rate I guess looks like it's going to run a little above the range that you had been using in the guidance chart?
Christopher J. Lafond
Not for the year. We still expect for the full year to be in the range that we provided from a guidance perspective in the quarter. We had a couple of discrete, one-time items that we had to book in the quarter, given the accounting rules around that. But at the end of the year, we are still projecting to be at the range that we've talked about when we gave original guidance.
William Sutherland - Boenning & Scattergood
Okay, great. Thanks a lot.
Sir, there are no further questions at this time.
Eugene A. Hall
I want to thank you for joining us today and we look forward to talking to you at our next quarterly call. Thanks.
Ladies and gentlemen, this concludes your conference. Thank you for your participation. You may now disconnect.
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Historical Museum: Scribner Cabin / Schoolhouse
This tip is part of a larger set of tips about the San Juan Island Historical Museum (see my overall San Juan Island Historical Museum tip at
for a bit more about this complex of buildings and links to related tips).
Built by San Juan Island pioneer Edward Scribner in 1891, this cabin uses techniques in its construction that are very typical of much earlier structures on the island, and is perhaps the oldest surviving example of this type of construction on San Juan Island. By 1891, most residents on the island had moved to houses employing somewhat more modern house building techniques and almost all almost of this older generation of structures have now been lost. Originally it was the home of the Scribner family (including 9 children) but later the family moved to Friday Harbor and used the more remote cabin as a fishing retreat house. Thus, one of the examples of this older construction remained preserved.
In 1988, facing possible uncertain future with the development of many areas of the island, it was moved to Friday Harbor and rebuilt on the historical society grounds. Though moved, it is still a wonderful example of early style construction methods used on the island.
The main room of the structure has been rebuilt into an example of a schoolhouse as it appeared in 1896, complete with surviving antique furnishings that represent the era. Notice that if you look at photo 3 you will see that the attic of the school house served as a residence for the single teacher.
The other section of the main floor has been arranged as a residence also authentic of island life in the 1890s.
Website: http://sjmuseum.org/
- Historical Travel
Spring Street Aquarium (in Spring Street Landing)
In some ways, Spring Street Landing isn't that much of an off the beaten path place. This is where the Victoria Clipper ties up once a day during peak tourist season, and quite a number of people walk past here. However, other than the public rest rooms, few people seem to appreciate the structure for what it has.
There is a very attractive mural inside this building, plus the waiting room area has a fairly good sized fish tank inside it which features examples of what is in the water under your feet.
This free aquarium comes equipped with a self-guide book at the west end of the tank, which helps identify the various species in the tank.
If paging through the very detailed information in the "What's In Here?" reference book is a bit too much, there is also some basic information on the wall by the aquarium.
It isn't huge, but it is available free of charge to anyone who bothers to look into the tank. It is located inside the building at the end of the Spring Street Landing, which is just slightly northwest of the ferry terminal along Front Street. As the name implies, the pier connects to Front Street just slightly north of the intersection of Front Street and Spring Street.
Everything that is in this aquarium is an example of what you might see beneath your feet as you walk along the wooden walkways over the water. If you look into the water as you head out to the floating breakwater or otherwise look into the relatively clear water of Friday Harbor, you may catch a glimpse of some of these very creatures and plants. This is one location that is able to help you identify what you are seeing.
- Family Travel
Sunken Park: Tiny Park near Center of Downtown
I will not go so far as to say that Sunken Park is a hidden gem in this city, but the fact is that there are only so many places to go in a city as small as Friday Harbor. This little park is certainly one of the lesser visited places, though there is no great view of the water or much of anything else here.
It's name derives from the depression that was formed when Harrison Street was raised.
The largest feature of the park is a basketball court, and the other main part of the park is made up of open grass that could be used for all manner of outdoor activities.
The very south side of the park has a gazebo like structure that could be used as a picnic shelter, as well as some open picnic tables for the nice weather season.
How to Get Here: From the main part of downtown Friday Harbor, go west on 1st Street, which curves into and becomes Harrison Street. The park is on the south side of Harrison, just before you get to B Street. The park is on the south side of Harrison Street and north of Nichols Street, along the west side of B Street.
A Whale of a Tail: "Fluke" by Micajah Bienvenu
On January 10th, 2013 a new sculpture was installed at 1st and A Streets in Friday Harbor. Created by Friday Harbor sculptor Micajah Bienvenu, this is a more artistic reminder of the largest of creatures commonly found around San Juan Island than the cheap plush toys or other goofy tourist objects.
A small bench is also located at the sculpture, and if you happen to be waiting in the ferry queue for a long time this might be one place to sit and enjoy the weather, should it be a nice day. There are a number of small restaurants near here, including Market Chef, Hungry Clam, Doctor's Office Café, and several others.
The sculpture is located in a very small plaza at the south side of the intersection of A, First, Harrison and E streets. This is also the top of the hill end of the ferry terminal queue lanes.
Website: http://www.micajahbienvenu.com/whale-tail-sculpture-installed-in-friday-harbor/
- Arts and Culture
Friday Harbor Floating Breakwater
Providing a unique way to view Friday Harbor from the water without having to rent a boat or kayak and get out into the water yourself, the floating breakwater constructed for Friday Harbor's marina not only serves as a protection for the boats that are moored here but also as a public floating observation walkway.
Unfortunately, only two benches are currently places on this walkway. Even so, if they are not already in use they offer a unique perspective on island life, and can offer a unique perspective of the ferry terminal and the marina.
The main photo shows the breakwater as seen from Spring Street Landing and shows that there are no handrails or benches here. During peak season there are boats that do tie up here from time to time but most of the time the breakwater is free of obstruction. You just have to be careful.
The view of the breakwater taken from the breakwater shows one of the two benches that do exist on the breakwater at this point.
How to Get Here: Like most of Friday Harbor, this area is best explored on foot. Walk through Fairweather Park between Front Street and the water. Towards the north end of this park you will find an entrance to the docks which also gives a map of the marina and a bit of information about the breakwater (see photo 2). From here you can walk out onto the pier and gain access to the floating breakwater.
- Photography
- Hiking and Walking
Fairweather Park
Hugging the waterline between the harbor and Front Street, and running northwest of where West Street should be if it were to continue all the way to Front Street, this little park provides a relaxing view of the waterfront and the harbor without being quite so near the auto traffic noise that surrounds Spring Street and Front Street.
The park has a reasonably good sized picnic shelter, benches overlooking the water, and a monument / story pole inspired and carved by local First Nations people. Near the picnic shelter you will also find a statue of Popeye, the harbor seal that has decided Friday Harbor is home.
A small fountain on the far northwest side of the park provides additional natural obstruction of the city noise, should it be desired or prove necessary. Following a staircase up the hill to a small, open grass area at the top of the waterfall yields an even more off the beaten path area, as this part of the park is seldom visited by tourists.
Spring Street Landing
This modern but attractive structure serves as the arrival and departure point for the Victoria Clipper, and sits at the end of the pier from which a number of the whale watch boats and other tour vessels depart.
However, rather than consider it a "transportation" tip I have put it in the "Off the Beaten Path" category because the facility has some attraction in its own right, beyond the restrooms that are located on the north side of the structure.
Except for when the Victoria Clipper is boarding or alighting passengers, this structure is generally not crowded at all. As seen in the main photo for this tip, it is a great spot to watch the ferry loading process next door at the state ferry terminal. The benches on the platform on the south side of the structure have a clear and unobstructed view facing the northeast including Shaw Island in the distance (see photo 3).
The channel here is also used as the airport for the seaplanes and this location offers one of the better spots to watch them take off and land.
Inside the building you will find two tile murals that run the length of the side of the building. The one on the north side (see photo 2) includes a rough tile map of San Juan Island in the middle.
The south side of the room has a reasonably large fish tank, which serves as the Friday Harbor Aquarium and has a number of native plant and fish species to the waters beneath the Spring Street Landing.
How to Get Here:
Spring Street Landng is just slightly northwest of the ferry terminal along Front Street. As the name implies, the pier connects to Front Street just slightly north of the intersection of Front Street and Spring Street.
- Sailing and Boating
- Photography
Story Pole / Totem Pole (Fairweather Park)
In an acknowledgement of First Nations culture, this story pole was erected in Fairweather Park.
Calling these totem poles isn't always accurate. A totem pole tells the story of a particular family living in a particular longhouse. Story poles tell a particular legend that isn't associated with a particular family. This pole does a little of both.
A totem pole would be part of a Coast Salish longhouse, and so the history of the family living there would be there for all to see. While this pole doesn't necessarily tell the story of a particular family, it is designed to be a similar pole to tell a bit of a story of the San Juan Islands.
The dominating theme of the pole is the responsible interaction of wildlife and human.
The interlaced hands and paws of the woman and cougar on one pole represent the necessary tolerance of animals and humans for each other in order to assure mutual survival.
The second pole represents the marine environment that surrounds the San Juan Islands, including the orca whale and salmon. The tale of a whale forms a seat, and according to the interpretive sign it is the artists intention that if someone sits on the seat they would then complete the circle of life represented on the pole.
The pole was carved by native artists Susan Point in red cedar and dedicated in 2004.
Signs built into the pole as well as on a nearby separate board give insight into the local Coast Salish culture and the artist's symbols. However, to read those signs you need to visit Friday Harbor. I will not reveal all of her symbols in this writing.
How to Get Here: The pole is located in Fairweather Park, which is slightly north of the Spring Street landing and ferry terminal. Take the main pathway north through the park from Front Street and you will see the sculpture right beside the trail.
- Historical Travel
- Arts and Culture
Concerts on the Lawn: Free Music in Summer
Due to the difficulty of getting to the islands compared to the mainland, an awful lot of touring bands don't even think about coming out to the islands.
In order to try to provide a bit of cultural activity in town on weekday evenings, the Island Parks and Recreation District has helped organize an outdoor concert series that runs in the summer months. Due to the limited peak tourist season the series is generally limited to 5 weeks, one concert a week. Despite the limited budget and limited attraction for bands to come here, they have been able to attract some groups that are pretty outstanding for the conditions.
As the web site says, you will want to bring chairs (though there are limited picnic tables for seating there) and probably warm clothes as the evenings here tend to be quite cool.
The concerts are held on the lawn of the historical society museum at 405 Price Street on Wednesday Evenings. Occasional posters around town, plus signs (see photo 2) directing people to the park make the location easy to find, Parking is limited at the location and as it isn't too far from the central part of town I suggest walking if you can do so.
Website: http://www.islandrec.org/music-on-the-lawn/
- Music
Viewpoint at Top of Stairs at West Street
A small public park (as a sign in the park clearly states - see photo 1) sits at the northwest end of West Street. Here you will find a picnic table and several benches overlooking the harbor and marina. If you like watching some spectacular skies, and the weather is slightly cloudy, grab a breakfast item of some sort or other and sit here and watch the sun come up over the hills and islands to the east of here. This is best done in high summer, when the sun comes up further north than any other time.
Stairs down to Front Street lead past condominiums and private viewpoints, but the stairs also have a few benches on them - to rest or to take in the view as desired.
- Budget Travel
- Photography
Historical Museum: Friday Harbor Antique Jail
The old jail is part of the San Juan Historical Museum, which I have covered in a Friday Harbor Things to Do Tip, Please see my overall San Juan Island Historical Museum tip at
for a bit more about this complex of buildings and links to related tips.
In an amazing bit of history, the original hand written bid for constructing this jail in 1894 still exists, and a copy of it is on display inside the jail. The building remained in use as a jail into the 1970s, and probably would be in use today as the island jail if it hadn't been condemned by the local health authorities as being the worst and most outdated jail in the state.
The jail was then moved to the grounds of the San Juan Historical Society and has become part of the museum.
On display inside are various key moments in history in law enforcement in Friday Harbor and the San Juan Islands. During the era of prohibition, due to the proximity of Canada, the islands did a pretty brisk trade in alcohol and criminal activity.
Website: http://sjmuseum.org/
- Arts and Culture
- Historical Travel
Historical Museum: Carriage House
This tip is part of a larger set of tips about the San Juan Island Historical Museum (see my overall San Juan Island Historical Museum tip at
for a bit more about this complex of buildings and links to related tips).
Telling the story of life in a historic farm house really isn't enough. The artifacts that show the early history of the community must show more than just household items.
The carriage house has several sections. One of these sections is, of course, the actual carriage house. Here there are two restored carriages that serve as examples of transportation in the early years of Friday Harbor. To that end there is also a single preserved example of one of Friday Harbor's first streetlights (a very large kerosene lantern designed for mounting on a street post), with a photograph showing how they looked in service originally.
The main room of the carriage house also shows all the tools that would have been required for maintenance of the carriages as well as other equipment around the farm (see photo 3), with each item labeled with a brief description.
Outside, there is huge rudder from the clipper ship "America" which sank off San Juan Island in 1914. It gives an up close look at a piece of a ship that is seldom seen above water (see photo 4) and gives some idea of the impressive wood pieces that were once used in these early sailing ships.
Sort of hidden behind the carriage house is a different section entirely, which preserves some of the early commercial instruments from Friday Harbor history. Examples include the first telephone exchange (see photo 5) and an early accountants desk.
The carriage house is connected to the farm house by a brick walkway, as seen in the main tip, and therefore even in bad weather you don't have to worry too much about your feet getting muddy. (see photo 2)
Website: http://sjmuseum.org/
- Historical Travel
Friday Harbor Art Studio: Famous Scrimshaw Artist
It should not be surprising at all that Friday Harbor produces and attracts artists that are very good at showing water scenes. Howard Rosenfeld is one such artist, and inside his studio you will find scrimshaw works and paper work depicting mostly water, ship and boat scenes. Block prints and other forms of art are also part of his work. Perhaps his most famous work is the pendant featured in the movie Free Willy II.
All of the scrimshaw work is done on ivory that is fully documented as being legal for sale in the USA. The web site features some examples that have been sold internationally. One set of scrimshaw works shown there was done for Hawaiian royalty in the late 1970s.
If you are looking for a unique card to send to someone from Friday Harbor, it may be worth taking a look at one of his unique cards.
See the gallery web site, below, for some examples of the various art works he has made.
The name of the studio also indicates one of his other specialties: as one of Friday Harbor's few picture framing shops.
How to Get Here:
From ferry staging area, head directly up hill on A Street. At end of A Street road turns onto Web Street. Here at the intersection you will find the Friday Harbor Art Studio.
Website: http://www.howardrosenfeld.com
- Arts and Culture
2nd Story Public Viewpoint
This isn't necessarily an extremely difficult location to find, but it is something that is very easy to walk right past and not know it exists.
The building known as "Town Square" directly across the street from the marina has a roof top viewing deck. So long as you don't stay past the posted hours you are welcome to view the boat traffic and marina from this location, and it probably has a pretty good sunrise view as well.
The bad news is that there are two full flights of stairs to climb, and a third half-flight, but once you get to the top of the building it is one of the rare rooftop views of Friday Harbor that doesn't require spending money in a restaurant or bar in order to enjoy the view.
As seen in photo 2, you will find that there are benches and planters up here on top of the building, for the purpose of enjoying the view while relaxing.
How to Get Here:
The Downrigger's Restaurant is probably the best landmark, other than the marina. Cross Front Street. On the other side of the road you will come across a building with a name painted on it called "Town Square" (see photo 4). Also looking at photo 4, you will find that there is a sign that points to the staircase and says there is a public viewing deck up two flights of stairs.
After climbing a short flight of stairs and then a full flight of stairs, you will get to the first level balcony. This balcony is mostly used for storage of mops and brooms. Go up one more floor, and you will get to the observation deck on the roof of the building.
- Photography
- Budget Travel
Public Viewpoint on Warbass Way - Mt Baker
There are two important things you need to know about this little viewpoint on Warbass Way: the road is a one-way street so getting to and from here requires a loop in any wheeled vehicle (I walked so it was different for me), and there is no vehicle parking here unless you are a member of the marina that sits below the viewpoint (again, this didn't matter to me as I walked here).
On many days, other than the marina and the passage between the islands there really isn't too much to see here, though certainly the view from here is a bit more scenic than you find in a typical street-facing park or restaurant. However, there is one exception to this. It may seem an odd location for a viewpoint. Certainly, the area is nice but not necessarily that much more pleasant than what can be seen elsewhere in Friday Harbor. However, if the view looking east is good and clear, especially at sunrise, there is a very good view of Mount Baker from this viewpoint - unlike most other locations elsewhere in Friday Harbor. See photo 4. It is this view that has been preserved by allowing the public to access this platform.
The only thing that identifies this as a public viewpoint as well as parking for the marina are signs that state "Public Viewing Area" posted on the platform.
The real purpose of this platform, however, is to serve as a parking area for the elevator to the marina below.
How to Get Here: The platform is located just slightly northwest of the western intersection of Warbass Way and Harrison Street. It isn't too far of a walk from downtown Friday Harbor, and if you drive there is very limited parking anywhere around the location.
- Photography
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- Snug Harbor Marina Resort
- Lakedale Resort At Three Lakes
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Mosquito repellent and insect repellent wipes
Toiletries and Medical Supplies: Luanda airport is full of mosquitos and you need to take this threat very seriously indeed. Don't even think about travelling to Luanda without taking malaria medication. You will need to have some sort of masquito spray ( DEET preferrably) or anti- insect wipes. I would also suggest that you take some toilet paper because if you ARE forced to use the toilets at the airport, there is no toilet paper.
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Mosquito repellent
Toiletries and Medical Supplies: Malaria is rife even in the city of Luanda. Always have protection against mosquitos. It is particularly bad during the rainy season. If you need to wear shorts because of the heat and humidity, you are advised to take precaution against malaria.
If you are staying in Luanda only for a short term, take propylactics.
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Description: Isacpat And Sons Limited is located in Kastina Plaza BBA Trade Faire Complex, Amuwo-Odofin, Lagos.
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If you have lost something on one of our trains or at one of our stations, we will do our best to reunite you with your property.
where you made your journey will depend on the best way to report and find your property
Finding an item on a London Midland journey that took place on:
- Any service that started/ended at London Euston
- Any service that started/ended/went through Birmingham New Street
Many of lost items found on our services through these areas are handed in at Birmingham New Street and London Euston. You can contact the Lost Property Customer Service team on 03300 240 215 or make a lost property enquiry at www.lostproperty.org.
Finding an item on a journey that took place on:
- Any service that started/ended/went through Birmingham Snow Hill
- Any service that started/ended at Worcester Shrub Hill, Hereford, Stourbridge or Stratford-upon-Avon
Please contact our customer relations team who will log your item and try to help you locate your property, if it has been found by a member of our staff.
Please note, items may take up to 24 hours to reach the main lost property offices if found.
lost property charges
London Midland charge for retrieval and storage of lost property, with charges based on the type of article or period of time during which it has been stored before it is claimed. The following are maximum charges that London Midland can use for storage, retrieval and return of lost property. For storage charges, owners/ finders must not be charged more than £1 per 24 hour period.
charges for retrieval of lost property:
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- Band B - £10 charge: Mobile telephones, pagers, compact cd players
- Band C - £3 charge: Jewellery items, watches, cameras, cycles, clothing items, suitcases, rucksacks, briefcases, filofaxes, musical instruments, skis, surfboards
- Band D - £2 charge: Umbrellas, gloves/scarves/hats, spectacles, keys, reading books, prams/pushchairs, all other items
charges for storage of lost property:
- £1 per 24 hour period: Laptop computers, video cameras, mobile telephone, pagers, compact cd players, skis, surfboards, prams/pushchairs, cycles
- 50p per 24 hour period: Jewellery items, watches, cameras, clothing items, suitcases, rucksacks, briefcases, filofaxes, musical instruments, umbrellas, gloves/scarves/hats, spectacles, keys, reading books, all other items
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The charge for refunding cash found to the owner is an administration charge of £2.00 minimum or 10% of the amount found, up to a maximum of £10.


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realmagick.com The shrine of knowledge.
Theology Divisions Of Theology
A selection of articles related to theology divisions of theology.
Original articles from our library related to the Theology Divisions Of Theology. See Table of Contents for further available material (downloadable resources) on Theology Divisions Of Theology.
- The Earthmind Material
- Part 1 | Part 2 Author's Note All references made in the first person(s) herein, are grammatical conveniences created for the sake of the reader. Such words as "I", "OUR", and "I/WE" are therefore not meant to be taken as literal...
Mind >> World Mind
- Divinity: Thought We are Many, Are We One?
- Dear Questioner, You asked if there was such a thing as Christian Wicca. The simple answer is, of course there is! The tradition of communing with all the lovely fellow spirits in this cosmos goes way back beyond apostolic times. Didn't the Magi (plural for...
Religions >> Christianity & Paganism
- Path/Peteh
- Ptah, Peteh, 'South of His Wall', 'The Ancient One', worshipped in Mennefer (Gr: Memphis) already in the early dynastic period, probably at first as the local patron of craftsmanship, his High Priest in Mennefer was titled 'Greatest of the controllers of...
Deities & Heros >> Egyptian
- Egyptian Temples, part VI: The House of Life
- Library - Archive 'The House of Life' could well be called a library. It was that part of the temple where all records and texts were kept and stored. These papyrii encompassed many different fields of learning as well as the accountings on the daily and...
Religions >> Egyptian
- Elhaz
- Elhaz is the seventh Rune of the second aett (group of eight). Its name means "elk," in the European sense of the word. The European elk is essentially the same animal as the North American "moose." The North American elk (wapiti) is a...
Divination >> Rune Stones
- The Perpetual Raising: Part 3
- (Part 3 of 5) The body is an instrument through which we interact with the physical plane, as souls or conscious beings. As we refine this instrument through meditation, and ideally with pure foods and sufficient exercise, the body becomes, "a spiritual...
Mind >> World Mind
- The Celtic Vedic Connection, Part I
- Of all the great ancient cultures perhaps no two share more parallels than those of the Celtic and Vedic peoples. A deep rooted affinity runs between them, what is present in one is mirrored in the other. Myths, Gods, Goddesses, even fairy tales bear a...
Religions >> Druidism
Theology Divisions Of Theology is described in multiple online sources, as addition to our editors' articles, see section below for printable documents, Theology Divisions Of Theology books and related discussion.
Suggested News Resources
- Obituary: The Rev. Tin Tran, Vietnamese Grace Church pastor
- After fleeing to the U.S. with a quarter in his pocket, Tran got an engineering degree, a job with the Minnesota Pollution Control Agency and finally a master's in theological studies to become a pastor at Vietnamese Grace Church.
- 8 hospital, health system CXOs to know
- Mr. Evans earned a master's degree in theology from Christ the King Seminary in East Aurora, N.Y.
- March 9, 2016 at 5:30 pm EST | by Joey DiGuglielmo
- Despite studies that show disparities on all kinds of issues between official Catholic Church teaching and the laity, the anti-gay theology is well documented. As just one example, earlier this month the AOH issued a press release ...
- Guest Opinion: Nancy Reagan's passing brings to mind a better era
- Theologians they were not, parsing doctrine and creeds. They had hired on for a different job — that of giving renewed ... There were national divisions that persist; there were wars and rumors of war.
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Have a question for Chris Cornell?
I'll be talking to the Soundgarden frontman, as well as bassist Ben Shepherd, this afternoon about "King Animal," the band's first album of new material in 16 years, and what's in store for its sold out Feb. 1 show at Eagles Ballroom. »Read Full Blog Post
Bar owners scramble to keep up with fake ID technology
The arms race between bar owners and college students with increasingly sophisticated fake IDs is heating up.
Students today can spend $100 to $150 on fake identification through a number of websites that claim superior quality down to the holograms and bar codes. There's an underground review that rates the quality of fake IDs from different sites. Students can even watch YouTube videos on how to make IDs showing they're 21, the legal drinking age. »Read Full Article(30)
The Dirty Heads' Jared Watson talks about Landing Their Big Gig
Jared Watson, left, of hip-hop-flavored reggae band the Dirty Heads, performing in the Tap Milwaukee studios last month. Watson talked to Tap about landing his first big at the famed Roxy in Los Angeles. Photo by Bill Schulz. »Read Full Blog Post


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Artwork details
Shop fronts and signage were a recurrent theme in Boswell's prints. This large image depicts the exterior of J. Parr's Stores which is crowded with household items for sale including foodstuffs such as Oxo, Sylvan Flakes, Tate and Lyle sugar, Lux soap, and cocoa, clothing and other miscellaneous goods from pots and pans to dyes and cleaning products. The shop keeper stands at the entrance addressing a middle-aged woman who holds an empty canister which she presumably wants re-filling with one of the many types of oil for sale. In the foreground a school boy, wearing shorts and cap, gazes at a dog which looks curiously at the bill-boards outside the store. This print may have been published in the popular periodical Lilliput, of which Boswell was art editor until it ceased publication in 1952. He produced a series of pictures of Camden Town, where he was then living, for this magazine. Eric Hobsbawn remarked that Camden 'isn't as flamboyant as Stepney or Shoreditch, or as grim as Canning Town; it is just ordinary. That is why Boswell's pictures show its people doing nothing specially Camden Townish, but simply the sort of things that are being done in scores of neighbourhoods in Inner London' (quoted in James Boswell: Extracting the Dream Reality).
Boswell was born in New Zealand but moved to London in 1925 where he remained for the rest of his life. In 1932 he joined the Communist Party and abandoned painting for politically motivated graphic work. The following year he co-founded the Artists International Association along with Paul Hogarth (1817-2001) and James Fitton (1899-1982), and began to contribute sketches to left-wing periodicals, The Left Review and the Daily Worker. Many of these prints are political satires, for example Empire Builders (Tate P01823). Parr's Stores, however, reveals Boswell's fascination with street culture and the ordinary lives of the working classes. He was directly influenced by the eighteenth century caricaturists George Cruickshank (1792-1878), Thomas Rowlandson (1756-1827) and James Gillray (1756-1815). Like their satirical illustrations of British society, Boswell's small plates contain a profusion of details revealing both his ingenuity as a printmaker and his remarkable ability to observe his daily surroundings.
Further reading:
James Boswell: Extracting the Dream Reality, exhibition catalogue, Austin/Desmond Fine Art London 1999
Heather Birchall
January 2004
About this artwork
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James Boswell1934


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Today's vids include some of the dominant offense Boston displayed in yesterday's 128-119 win over the Sacramento Kings. Tyler Zeller, who has been playing out of his mind lately, had another great day as he scored 17 points. Jared Sullinger put in 21, Isaiah Thomas notched 22 points and Avery Bradley led Boston with 25. AB was deadly from beyond the arc, going 6 of 7 and the team shot a blistering 54% from three.
Check out all of the highlights below courtesy of TK.


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Samsung Electronics announces availability of Eco Trees.
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$19 billion. How much is $19 billion? I can't even understand how much money that is. I can't understand how anything, no matter how sure of a thing ...On February 20, 2014 / By Chance Kinney
Today's a big day for the Internet. You might have been tipped off by the proliferation of retrospective videos popping up from Facebook friends, but today marks 10 ...On February 4, 2014 / By Chance Kinney
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Have 54 close friends? No? Have 54 Facebook friends, with a handful being off-hand acquaintances? Great! Put them on a deck of playing cards. ...On July 10, 2012 / By Chance Kinney
Facebook has released an entirely new tool without telling anyone about it, which is interesting, because the tool won't work unless people consciously use it. Find Friends Nearby ...On June 25, 2012 / By Chance Kinney
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Facebook users who currently have Verizon as their wireless carrier can now download Color, an uploader that works directly with Facebook. Aside from standard picture and video uploading, ...On June 2, 2012 / By Chance Kinney
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Phaidon add another great design retrospective to their sizeable collection with Aalto, a look back at one of the most successful and influential designers of the twentieth century, Alvar Aalto. Like many of his era, the Finn could turn his hand to just about anything, from architecture to glassware and furniture, following "a lifelong resistance to the 'dehumanisation' of the International Style." At the centre of all his work, a exploration of how functionality and beauty could sit side by side, neither at the expense of the other. With over 250 images and illustrations, words from American architect Robert McCarter, this beautiful hardback book is available to pre-order Phaidon and Amazon. Take a look inside in our gallery.
Selectism is now part of Highsnobiety. To read more stories like this, click here!Selectism
Phaidon Chart the Life & Work of Alvar Aalto in New Book "Aalto"
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