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General Billing Information
Q. What charges are due at the beginning of the semester?
A. All tuition, fees, and miscellaneous charges on your account must be paid in full by midnight on the due date
shown on your initial billing statement unless you have made deferred payment arrangements with the required
initial payment and set-up fee.
Q. How can I make payment on my account?
A. Payments can be made by cash, check, money order, credit/debit card, and electronic check:
- Cash, check, or money order payments can be brought to the Bursar's office or placed in the payment drop
box located inside Building 1 at the Quad-Cities campus.
- Check and money order payments (no cash!) may be mailed to Black Hawk College Bursar's Office at
6600 34th Avenue, Moline, IL 61265. Include the student's Black Hawk College ID number on the check. If
paying by mail, allow 10 business days for your tuition payment to be received. If your tuition is not
received by the due date, you may incur a late fee or be dropped from all classes due to non-payment.
- Credit card (MasterCard, Discover, and VISA), debit card, and electronic check payments may be made online
through the student's myBlackHawk account.
** Please note: credit/debit card payments are subject to a 2.55% service charge and can only be made ONLINE.
A fee of $2.95 will be assessed when paying by electronic check.
Q. If I decide not to attend classes after I register, can I assume that the Bursar will cancel my classes and remove
related charges from my account?
A. No, the responsibility for dropping a course rests with the student. To assure that your registration has been
canceled, you must notify the Registrar's Office. You may do this in one of three ways:
- Sending an e-mail from your myBlackHawk e-mail account to the Registrar's office (firstname.lastname@example.com)
- By mailing the request in writing to Black Hawk College Registrar's Office, 6600 34th Avenue, Moline, IL
- Notify in person by completing a drop form at the Enrollment Services Department.
Q. Will I receive a refund if I cancel my classes after I have paid for them?
A. If you drop a class prior to the first day of the term, you will be refunded 100% of your payment. All other refunds
will follow the schedule below:
|Week Class Meets
|100% Refund
|75% Refund
|50% Refund
|No Refund
|Prior to the first day term
|Through 7th Calendar day of term
|8-14th Calendar day of term
|After 14th Calendar day of term
|Prior to the first day of the week in which the class begins
|Through 7th Calendar day of class
|8-14th Calendar day of class
|After 14th Calendar day of class
|Prior to the first day of the week in which the class begins
|Through 3rd Calendar day of week in which class begins
|4-6th Calendar day of the week in which class begins
|After 7th Calendar day of week in which classes begin
|Prior to the first day of class
|Not available
|Not available
|After start of class
Q. When and where will billing statements be sent?
A. Initial semester billing statements will be sent by mail to the address we have on file in mid-April for the summer
semester, mid-July for the fall semester and mid-November for the spring semester to students who have
prescheduled. Students scheduling classes during late registration will not be sent a bill. After classes begin,
statements will be mailed on a monthly basis (approximately the 20th of each month) to all enrolled students who
have an outstanding account balance.
Q. What happens if I fail to make payment arrangements?
A. Students who fail to make payment in full or make acceptable payment arrangements with required payment by
midnight on the due date shown on their billing statement for the semester will have their class schedule dropped.
A continuing or returning student who reschedules classes after an initial schedule was dropped will be assessed
a $25 late payment fee each month until payment is made in full (not to exceed three late payment fees per
Q. How can I authorize different departments to speak to my parent/guardian/significant other about my account?
A. In order for Black Hawk College to share information about a student's courses, bills, payments and financial aid
(as well as other college information) the student must submit the FERPA Information Release Consent Form.
The form can be obtained in the Enrollment Services Department and must be submitted and signed in person.
The student must also bring a valid picture ID in order for the form to be processed.
Questions? Contact the Bursar's office at (309)796-5200
Black Hawk College Deferred Payment Program
Q. Do I have to make deferred payment arrangements every semester?
A. Yes, a Promissory Note can be signed in person at the Bursar's Office or online through your MyBlackHawk
account. Deferred payment plans are only offered for Fall and Spring semesters.
Q. How is the Deferred Payment total determined and can it be changed?
A. The Deferred Payment Program/Promissory Note total is calculated on a semester basis. The total allowable
charges (tuition and fees) less financial aid/scholarships/third party authorizations for a semester result in the
Promissory Note total. At the beginning of each fall and spring semester, this total is divided into three payments.
The first payment and a $25 set-up fee is required at the time the Promissory Note is signed by the student.
Payments are due in August, September, and October for the fall semester and December, February, and March
for the spring semester. Changes in your financial aid, tuition, and fees will be reflected in the monthly amount
Questions? Contact the Bursar's Office at (309)796-5200
Financial Aid
Q. I have not received my financial aid award notification. What should I do?
A. Financial aid award notifications are sent from the Financial Aid Office. You may contact the Financial Aid Office
at (309)796-5400 concerning the status of your award.
Q. How will I receive my financial aid?
A. All PELL Grants, Subsidized and Unsubsidized Loans, State MAP Grants, and SEOG Grants will be applied
directly to your account provided you have met all requirements for receiving your aid. If you have not
prescheduled classes or signed the required documents, financial aid awards or loans will not be credited to your
Q. How will I receive my excess financial aid funds?
A. All financial aid residual balances and refund balances will be distributed by Higher One. If the total amount of
financial aid applied to your account exceeds the amount of charges you owe, a residual refund will be processed
according to how the student has their Higher One account set up.
Questions? Contact the Financial Aid Office at (309) 796-5400
Higher One
Q. Where do I go to get my Higher One card?
A. Higher One identification cards can be ordered at the Welcome Desk or at the Public Safety office.
Q. How can I access my Higher One refund?
A. Higher One refunds can be disbursed to your Higher One card, deposited electronically to the bank account of
your choice, or by check. To select the refund option that is best for you, login to your account at
www.bhcmoneycard.com and select the 'Refunds' tab and then click on "Refund Preferences." If a refund
preference is not selected, the student will be mailed a check. Selecting a refund preference will ensure you
receive you refunds in a timely manner.
**Refunds will first be made to any online credit card or electronic check transaction. Any funds in excess of
those amounts will then be processed according to your refund preference with Higher One.
Q. My address has changed. How do I update the address on my Higher One Card?
A. Students can change their address by logging into their account at www.bhcmoneycard.com. Once logged in, go
to the 'User Profile' tab and then click on 'Address & Phone.' On this page you can add, edit, or remove an
address. Be certain to mark your current address as your "Primary Address."
Q. What happens if I am unable to pay my bill?
A. Individual payment arrangements are available to all students with a past due balance. Setting up a monthly
payment plan will avoid future late fees and having the account turned over to collections as long as the payments
are current. Students who do not make an effort to pay their balance or default on their payment arrangement will
be turned over for collections in accordance with state and federal laws. A student will not be allowed to register or receive transcripts as long as there is a past due balance.
Q. How can I make payment on my account if it has been sent to Collections?
A. Your account is in the "pre-collect" period for the first 30 days the account is at ERS. During this pre-collect
period all payments should be made at the College. After the pre-collect period has lapsed, the account will go
into collections and all payments or payment plans must be made through ERS.
Questions? Contact the Collections Coordinator at (309)796-5336
1098-T Tax Information
Q, What is the 1098-T tax form?
A. The 1098-T form is used by eligible educational institutions to report information about their students to the IRS as
required by the Taxpayer Relief Act of 1997. Eligible educational institutions are required to submit the student's
name, address, and taxpayer's identification number (TIN), enrollment and academic status. Beginning with 2003,
educational institutions must also report amounts to the IRS pertaining to qualified tuition and related expenses,
as well as scholarships and/or grants, taxable or not. A 1098-T form will be provided to every student with
qualified tuition and other related educational expenses.
Q. Why did I received a 1098-T and what am I supposed to do with it?
A. In January of each year, Black Hawk College mails an IRS Form 1098-T to all students who had qualified tuition
and other related educational expenses billed to them during the previous calendar year. It serves to alert
students that they may be eligible for federal income tax education credits. Receipt of Form 1098-T does not
indicate eligibility for the tax credit. To determine the amount of qualified tuition and fees paid, and the amount of
scholarships and grants received, a taxpayer should use their own financial records.
** It is up to each individual taxpayer to determine eligibility for the credits and how to calculate them.
Q. Where can I get my 1098-T?
A. 1098-Ts will be mailed to each student's address on file before January 31st each year. If you need a replacement
copy, it can be printed from the student's myBlackHawk account. After logging into the myBlackHawk account,
click on "Students click here to:" inside the Academic Services box. Select the "Student Account" link. Click on the
"Tax Notification" link. Enter the desired tax year and submit.
Questions? Contact the Bursar's office at (309)796-5200 OR access the "1098-T: Frequently Asked Questions"
document by logging in to your myBlackHawk account and clicking on:
- "Academics tab"
- "Students click here to:"
- "Student Records"
- "IRS Form 1098-T: Frequently Asked Questions"
What are the benefits of completing the Associate in Arts (AA) degree or the Associate in Science (AS) degree?
If you complete an AA or AS degree you will have the benefit of compact and/or course equivalency agreements which have been negotiated with four-year colleges and universities that allow you to transfer as a junior.
AA degree completion also fulfills the lower division general education courses prior to transfer.
The AS degree contains additional math and science requirements. In most cases, students transferring to an Illinois 4-year college or university will complete the lower division general education courses after transfer (one additional course in Humanities or Fine Arts and one additional course in Social and Behavioral Sciences).
Are the requirements for the AA and AS degrees different?
Beginning with the fall 2016 semester, there are differences between the Associate in Arts (AA) and the Associate in Science (AS) degrees. The AS degree has additional math and science requirements for graduation. However, students have the option to graduate under the requirements in effect at their first enrollment, unless enrollment has been interrupted for two or more years.
Check with a Black Hawk advisor or the admission representative at your transfer school to determine if the AA or AS best meets your transfer goals.
What is the IAI?
The Illinois Articulation Initiative (IAI) is a statewide agreement of core general education courses that are transferable among more than 100 participating colleges and universities in Illinois.
AA degree: If you complete the Associate in Arts degree at Black Hawk College, you will also complete the Illinois Articulation Initiative General Education Core Curriculum. The IAI General Education Core Curriculum is embedded within the AA degree.
AS degree: If you complete the Associate in Science degree at Black Hawk College, you will substantially complete the Illinois Articulation Initiative General Education Core Curriculum. In most cases, you will take one additional course in Humanities or Fine Arts and one additional course in Social and Behavioral Sciences to complete the Illinois Articulation Initiative General Education Core Curriculum after transfer.
How can I tell if my courses will transfer?
You can use the transfer course equivalencies to find out if a course will transfer. If you don't see your transfer school listed, contact the registrar at your transfer school or contact the Black Hawk College Articulation/Transfer Coordinator for assistance.
I know what my transfer major will be, but haven't decided where to transfer. Which courses should I take?
Please contact a Black Hawk advisor to discuss whether you should follow the AA or AS degree requirements. Since major requirements vary from one transfer school to another, you should follow the recommendations for your transfer school as soon as you know which one you will attend.
Are there a maximum number of hours that I can transfer?
Most colleges and universities will allow you to transfer at least 60-64 hours. Some schools have no limit on the number of hours that may be transferred but still require that a minimum number of hours (usually 60 or more) be earned at the four-year college or university where you will earn your bachelor's degree.
When should I apply to my transfer school for admission?
Apply up to one year in advance of the term you plan to transfer. If you plan to transfer next fall, you may apply as soon as the current fall term. Most colleges and universities have application deadlines by which applications and all supporting documents such as transcripts must be submitted. The deadlines are often two to five months prior to the start of the term of entry, but some colleges and universities allow students to apply as late as two to four weeks before the start of the term.
Will I have to submit my high school grades to my transfer school?
Your high school transcript is usually required; however, most colleges and universities will determine your eligibility for admission based on your college record once you have earned a specified number of semester hours. The number of semester hours required to be admitted based on your college record varies from school to school but usually ranges from 12-30 hours.
After I apply to my transfer school for admission, is there anything else I need to do?
After you apply to your transfer school you should pay the application fee and send any supporting documents required such as your high school transcript and all college transcripts. You should also complete financial aid and scholarship applications, as well as make arrangements for housing if you will be living away from home.
What can I do to improve my chances of getting a transfer scholarship?
Complete the scholarship application by the deadline. Earning excellent grades will also improve your chances of earning a scholarship. Many schools have transfer scholarships that are automatically awarded based on your grade point average. The higher your grades, the more money you are eligible to receive. Also, students who are members of Phi Theta Kappa honor society may be eligible for additional scholarships. (Phi Theta Kappa is open to students who have a grade point average of 3.5 or higher.) Apply for every scholarship that you qualify for. The more scholarships you apply for, the more likely you are to receive an award.
What are the loan application dates?
June 1 – November 1]: Full Year or Fall Only
November 1, 2014 – April 1 : Spring Only
April 1 – June 15: Summer Only*
*There are no summer loans for students if ALL registered courses start in July.
July 1:Finish Financial Aid Day Loan applications must be completed for Fall payment due date.
December 1:SPRING Finish Financial Aid Day. Loan applications must be completed for Spring payment due date.
How much can I borrow at Black Hawk College?
As stated in Federal Loan Guidelines, the actual loan amount you are eligible to receive for an academic year is determined by your school and may be less than the maximum annual amounts shown in the chart below:
|Grade Level
|Degree Applicable Hours Completed
|Loan Limits
|Students in Year 1
|0 – 29 credit hours
|Students in Year 2
|30 – 64 credit hours
|Annual Additional Unsubsidized Stafford Loan limits are:
|Dependent Students in Year 1 or Year 2
|Independent Students in Year 1 or Year 2
Life Time loan limits for 4-Year Bachelor's Degree Undergraduate students:
Dependent = $31,000 (no more than $23,000 can be subsidized)
Independent = $57,500 (no more than $23,000 can be subsidized)
Black Hawk College can only process loans at Year 1 or 2 levels. Loans cannot be processed if prior loan debt is over the Year 1 or 2 maximum.
Beginning July 1, 2013, Federal regulations for new borrowers limit the maximum time period that a student can receive Direct Subsidized loans to 150% of the published length of the program of study. New borrowers are encouraged to meet with an Academic Advisor to make sure you are in the correct major.
How long will it take to process my loan?
Loan applications take approximately two weeks for processing after receiving all required documents at www.bhc.edu/loan. You will receive a confirmation email and your loan will appear on myBlackHawk.
Loan eligibility at Black Hawk College is determined on a case-by-case basis as authorized under 34 CFR 685.301(a)7 if the Higher Education Act. The average loan debt to complete a degree at Black Hawk College was $3580 in the Fiscal Year 2013.
When will I receive my refund?
Loans are disbursed in two payments during the loan period. If you have requested a full year loan, the Fall loan will be disbursed in September. The Spring portion will be disbursed in February. If the loan is requested for one term, the second Fall disbursement is in October; or the second Spring disbursement is in March.
Refunds are processed by the Bursar's Office once your loan is disbursed and appears on your myBlackHawk account. Refunds can take up to 14 days AFTER the disbursement to be processed.
What if I drop out or stop attending during the semester?
Financial aid is based on attendance for the entire semester. If you drop ALL of your classes before 60% of the semester, the law specifies how a school must determine the amount of federal aid (including loans) that you "earned". If you drop ALL your classes before November 2, 2014 for the Fall term, or April 6, 2015 for the Spring term, your aid will be "pro-rated" based on the last date of academic activity.
You must meet Satisfactory Academic Progress standards. Students on Dismissal or Time Frame Dismissal are not eligible for loans. Students on Warning will have additional requirements to complete before their second loan payment can be disbursed.
What happens if I transfer to another college during the same academic year?
You must cancel any pending loans at Black Hawk College and contact the new college to find out how to be awarded financial aid there, including loans.
When you change schools, you will need to complete an In-School Deferment Form at your new school to postpone loan repayment.
What is Exit Counseling?
Loan borrowers are required to participate in Federal Loan Exit Counseling after graduating, withdrawing, or dropping to less than 6 credit hours, even if they intend transfer to another institution. Black Hawk College will mail a letter with Exit Counseling information.
Black Hawk College has contracted with HigherEDGE to make sure you have the support you need to succeed in loan repayment. HigherEDGE will be contacting you soon after Exit Counseling letters are sent. HigherEDGE provides information and resources during your grace period and throughout repayment.
Who is my Loan Servicer?
Federal loans are assigned a Loan Servicer to coordinate repayment. Black Hawk College will list your loan servicer in your Exit Counseling letter. You may also access this information, as well as your loan history, on the National Student Loan Data System.
Your Loan Servicer will contact you concerning repayment. You must work with your Loan Servicer if you have trouble making loan payments.
When do I have to begin repaying my Federal Direct Student Loan?
Repayment begins 6 months after graduating, withdrawing, or dropping to less than 6 credit hours.
Repayment Resources:
Federal Student Loan Repayment Options
Student Loans: Facts & Information
Hidden Truths of Student Loans
Six Things You Should Know About Repayment Plans
What are the consequences of not repaying a student loan?
∗ You will be reported to a credit bureau having a negative effect on your credit rating.
∗ You can be referred to a collection agency and have to pay collection costs.
∗ Your employer may garnish your wages.
∗ The Internal Revenue Service may withhold your state and federal income tax returns.
∗ The entire unpaid amount of your loan, including interest may become due and payable immediately.
∗ You will lose your rights to deferments.
∗ You will be ineligible to receive any additional federal or state financial aid.
What is "Canvas' status"?
Canvas status communication happens through three channels. Read more. >
While in myBlackHawk, why doesn't the course link in the "Course studio activity channel" take me to Canvas?
The Course Studio area is a different area. Please use the log-in link in the Canvas channel.
When I'm in myBlackHawk, the Academics tab, My Courses channel, why doesn't Canvas open when I click on my course?
Your instructor has the ability to switch between an called Luminis Platform to Canvas. Please contact your instructor.
Why is the email I get in myBlackHawk not appearing in Canvas?
A lot of students confuse the mybh e-mail with the actual canvas Inbox system, they work separately however you will get notified of all e-mail communication in your mybh e-mail account.
Why don't I see my course in Canvas?
It might be that your instructor has not published the course or the class has not started. Another reason might be that you were withdrawn from the course. Please contact your instructor.
What browsers are recommended for Canvas?
Recommended browsers are Firefox, Chrome, and Safari. Do NOT use Internet Explorer with Canvas. It does not always function correctly with Canvas and may interfere with your ability to complete course activities/assignments.
We have also seen browser add-ons and extensions used with recommended browsers interfere as well. If you have problems using one of the recommended browsers, you may want to try a different recommended browser or disable any add-ons or extensions that might be installed in your browser.
Why do I end up in Canvas when I log into myBlackHawk?
If you searched for myblackhawk.bhc.edu, a result may have directed you to learn.bhc.edu which is the login URL for Canvas not myBlackHawk. Be sure the URL is myblackhawk.bhc.edu.
What do I need to get on to the Arsenal Island?
This will be explained in further detail the first night of class. However you must have a valid driver's license or ID card to be issued a badge. Only those with a valid license are allowed to drive on the Island.
When do I need to have my protective welding gear?
The first day of lab.
What is considered successful completion?
You must be in attendance and participate 95% of the time in order to receive a certificate from Black Hawk College. You will be given approximately nine hands-on welding tests. Your passing welds and attendance will be printed on your certificate to validate your skill level and discipline.
Does this program guarantee me a job?
No, it does not guarantee a job or an interview. This program was designed to respond to the current demand of MIG Welders. By successfully completing this program, it will show a potential employer that you are trainable and have a basic knowledge of production MIG welding. You should actively pursue as many employers as possible to improve your chances of gaining employment as a welder.
Are there any other funding options?
Yes. Call Stephanie Dixon at 796-5444 for IL Veterans Grant assistance. Iowa dislocated workers or lower income levels, contact Iowa @ Work at 563-336-3499.
What are payment options?
Cash, credit cards, checks are accepted. The college is offering a split-pay service option. The cost of the service is $25. For Spring 2012 classes $800 is due at the time of registration and the remaining $775 would be due by the third week of class.
Do I have to pay for the class before I take it?
Yes. Payment must be made to secure a seat in the class.
What is the cost of this welding program?
Class cost is $1,610.
Is this class eligible for financial aid?
Since this program is not college credit, it does not qualify for financial aid.
Are there any qualifications for the program?
You must be a U. S. citizen to gain access onto Arsenal Island. You do not need to have a high school diploma/GED although it will significantly improve your chances of being considered for employment.
When do students take the state exam?
Students may only take the state exam after completing all of theory and clinical. Generally, the state exams may be taken about a month after the last day of class. BHC offers state exams on a regular basis, but they may be taken elsewhere.
Who may enter this class?
There are no prerequisite classes. Students must be at least 16 years old and have an 8th grade education. If a student has a criminal record, it is important to apply for a waiver before entering class. It is unlikely a student will be allowed to be a CNA if he/she has committed certain crimes. (See http://www.idph.state.il.us/nar/home.htm for a link to disqualifying convictions.) A criminal background check will be submitted for each student in the class.
Tuition is based upon an 8 credit hour class. In-district tuition and lab fees are approximately $900. In addition to tuition, fees, and books, students will need to have a physical exam prior to the clinical practicum. This includes a two step TB test and updated immunizations. There are also required supplies, such as a uniform, gait belt, watch, etc. (See required supply list.) Background checks and state exam fee are all included in lab fees/tuition.
How long is this course?
This is an 8 week course at BHC. Hours vary, but most classes run three days a week for 6 hours a day. (Theory will be approximately 18 actual hours a week for 6 weeks.) Currently, we are running daytime classes only.
40 clinical hours are required, and these are usually done the last two weeks of class. Hours will vary, depending on instructor availability. Clinical hours may take place in a long term care facility or in a hospital.
Who generally takes this course?
- Students who would like to become CNAs.
- Students who would like to become nurses. They often use this as a stepping stone to a new career.
- Students who are trying to decide whether or not they would like a career in nursing or a related field.
What type of material will be taught?
The CNA student will learn how to assist the nurse in direct patient care. The student will learn practical skills such as bathing, feeding, dressing, bed making, how to take vital signs, how to safely move and lift patients, communication techniques, reporting techniques, and infection control. Content also includes professional behavior, simple anatomy and physiology, nutrition, and some pathophysiology. This class meets the state requirements for Alzheimer's training and CPR content.
Are any classes online?
Presently, only general education courses may be offered online.
Is there a waiting list?
No. The program reviews the application pool every year and students not selected must re-apply to be considered for the next class.
Will applying early increase my chances of being accepted?
The program receives more applications than the 24 spots available. Applications will be accepted starting Sept. 1. Students are encouraged to have their applications in early to assure spots are still available when going through the selection process which begins in January. Applicants are interviewed and reviewed for selection in the order in which the program received their application. No applications will be accepted after June 1.
Will the PTA degree transfer toward a PT degree?
Students interested in pursuing a Master or Doctorate of Physical Therapy should contact the specific PT program for more information on transferable courses. Generally, only the biology and general education classes are transferable.
Are scholarships available?
Information on financial aid should be directed to the Financial Aid Office at (309) 796-5447.
May I work while in the program?
Yes, the majority of the students are able to work while in the program, although the program recommends not working more hours than can be manageable (usually 20 to 24 hours per week).
How do I register for classes?
If you are still in high school, you must meet with your school counselor to be referred to the Optional Education Programs.
If you are not currently enrolled in high school, call 309-755-3300 for registration information.
If I decide to enroll in the GED program, will I be able to go to college?
GED graduates are eligible to enroll in college classes. While GED graduates with high GED and college entrance scores may go directly to a four-year institution, many begin college at a community college like Black Hawk College. A college-bound GED student should strive to earn scores that are higher than the minimum passing score. The student should also consider enrolling in keyboarding and introductory computer classes. Typing and computer skills will make the transition to college much easier.
If I decide to enroll in the GED program, what classes will I take?
GED students prepare to demonstrate that they have the same skills as the average high school graduate in five fields: Literature and the Arts, Writing Skills, Science, Social Studies, and Mathematics. Students are tested when they enroll to help determine what areas need attention. Instructors then work with students to design a program that meets individual needs.
Is Optional Education a faster way to earn credit?
Students have the potential to earn credit more quickly in their home schools. Students who complete a full schedule of classes at the home school have the potential to earn 7 credits per year. Optional Education has a shorter day (4 or 5 hours), so students can only expect to complete 4 to 5 credits during an academic year. Some students earn less due to poor attendance or productivity
How do students earn credit?
Cooperating schools require students to attend a class for a specified number of hours per .5 credit. While in attendance, students must complete the required assigned work at a passing level. Each class completed is worth one-half credit. Credit cannot be earned unless both attendance and work requirements are met.
Do I need access to particular software?
You can make sure your home or office computer has the basic system and software setup required for BHC's online courses by making sure your browser is up to date or try another Canvas recommended browsers (Links to an external site.) You may also need accessibility software that will help you access online course materials. BHC is prepared to assist you in using:
JAWS, ZoomText or CCTV to see and/or read what is on your computer screen.
Naturally Speaking or Kurzweil to type into the computer using your voice.
BHC's online course materials are tested using these standard tools. If you do not own the software tool that fits your disability on your home or office computer and you live in Illinois or Iowa, you may contact the Office of Rehabilitation Services (Illinois) or the Iowa Vocational Rehabilitation Office for assistance in acquiring the software title you need.
What level of computer skills do I need for online learning?
It is not necessary to have a high level of computer proficiency, but you should have some computer experience navigating the Internet, using e-mail, and using a word-processing program. Reasonable typing speed will also be helpful, as in addition to typing assignments, you will be typing emails, postings to online discussions, etc. See the Orientation to Online Learning for an assessment of where your computer skills are and to access tutorials, as needed. You may also use Naturally Speaking software to type for you.
Do any online classes require campus visits?
Many online classes require one or more proctored exams. These can be taken on the Black Hawk College campus according to the schedule provided to you by your instructor, or you can make arrangements with the Independent Learning Center (ILC) to secure a proctor outside of the college's district. Please allow additional time, if possible, so that the ILC can make sure that the proctored site has the necessary physical accommodations or software that you would need for your disability. Many online classes do not require proctored exams, but instead, require online testing or other types of assignments. A few classes encourage on-campus orientations to the course, but most of these are not required.
Do I need to talk to an advisor about scheduling an online class?
It is always wise to consult with an advisor when selecting your courses for a new term. Once you have determined that you have the required prerequisite courses and that the online class you are interested in will count toward the degree or certificate you are pursuing, your advisor will assist you in making contact with the Disability Services Coordinator.
What if I need academic assistance or tutoring when taking an online class?
Although you may be taking an online class, you may secure study skills assistance or live tutoring on either Black Hawk College campuses during scheduled hours or you may access our online tutoring service 24/7 through myBlackHawk, the college's student portal.
What is the process I will follow in making sure my online class is accessible?
- Take your class schedule to the Disability Services office to review for any needed accommodations.
- The DS Coordinator will contact the Teaching/Learning Center to determine if the online class you plan to take is ready to receive a student with the particular accessibility needs that you have. If it isn't yet, they will work with your instructor to make the course as accessible as possible.
- If you and the DS Coordinator determine that any additional accommodations are needed, a VISA form (Verification of Individual Services and Accommodations) will be provided to assist you in communicating these needs to your online instructor.
How might my disability affect my ability to learn online?
Visual impairments
If you have a documented visual impairment, you are likely aware of what kinds of accessibility issues affect your ability to read or view images online. You may even utilize assistive technology already, such as Jaws, ZoomText, or a CCTV. Online courses sometimes create additional challenges because the technology used on an online course site may not be as accessible to your software as it has been in the past. It is a good idea to test your software with Black Hawk College's CE8 or CourseCompass tools ahead of time. Also, by registering early, the Disability Services office will have time to assist you in identifying additional accommodation needs that you may have for the particular class you want to take, and work with other support staff to make sure all course materials are accessible to you.
Hearing impairments
If you have a documented hearing impairment, you are likely aware of what kinds of accessibility issues affect your ability to "hear" video or audio files online. Although not all online classes build in video or audio, more and more instructors and publishers are using them to enhance their online courses. Please plan to register early for any online classes that interest you so that the Disability Services office will have time to assist you in identifying additional accommodation needs that you may have for the particular class you want to take, and work with other support staff to make sure captioning or transcripts can be created for any audio or video elements of your class.
Mobility limitations
If you have a documented mobility limitation, you are likely aware of what kinds of accessibility issues affect your ability to click on specific areas of a computer screen or type into a computer. You may even utilize assistive technology already, such as Naturally Speaking or Kurzweil for managing your current course work. Please plan to register early for any online classes that interest you so that the Disability Services office will have time to assist you in testing your software tools and identifying any additional accommodation needs that you may have for the particular class you want to take. This also allows time for them to work with other support staff or faculty to make the course accessible to you.
Learning disabilities and/or Attention Deficit Disorder (ADD or ADHD)
If you have a documented learning disability, you are likely aware of what kinds of accessibility issues you have when reading and writing on the computer. For example, do you have difficulty comprehending written instructions, putting your thoughts into writing, managing the navigation of complex Web sites, multi-tasking necessary for the synthesis of information across several websites, maintaining attention to the screen for extended periods, or dealing with environmental triggers prompted by characteristics of certain Web sites? Please plan to register early for any online classes that interest you so that the Disability Services office will have time to assist you in identifying any potential accommodation needs that you may have for the particular class you want to take and make arrangements with the faculty or other support staff, as needed.
Psychological disabilities
If you have a documented psychological disability, you are likely aware of what kinds of issues may affect your ability to be successful when learning on the computer. For example, do you have difficulty remembering what you read, dealing with environmental or emotional triggers on certain Web sites or reacting to online communications (e.g., texting, email)? Please plan to register early for any online classes that interest you so that the Disability Services office will have time to assist you in identifying any potential accommodation needs that you may have for the particular class you want to take.
Systemic health conditions
If you have a documented systemic health condition, such as Chrone's disease, kidney disease, or other chronic condition, you are likely aware of what kinds of issues may affect your ability to be successful when taking an online class. For example, do you sometimes have episodes when you are unable to function for several days at a time? Please plan to register early for any online classes that interest you so that the Disability Services office will have time to assist you in identifying any potential accommodation needs that you may have.
Is online learning for me?
Many students think that taking an online course will be easier because it reduces the need to travel to campus, you can study at times that fit your personal or work schedule, and all course materials will be easily accessible online from home. However, learning online offers its own set of challenges. The following questions will help you think about whether you are ready to take a course that is offered fully online.
- Are you aware of how your disability impacts your reading, writing, and computer access to the Internet or your ability to comprehend written information?
- Do you have the assistive technology/software you need to read documents or textbooks, write and type, or read written information on the Internet?
- Do you have an up-to-date computer and access to the Internet from home at least 10-12 hours per week, preferably a high-speed Internet connection?
- Do you know how to use a computer to upload or download files, send an email with an attached file, or install a plugin?
Your Learning Style
- Do you manage your time well, i.e., set a regular study schedule, keep track of assignments and due dates, organize your class files? Or do you depend on your instructor to remind you and keep you on track? Do you have a tendency to procrastinate?
- Do you enjoy working independently, or is working with fellow students or connecting often with your instructor important for you to be successful?
- Do you like to connect with others online, such as text messaging, Facebook, email?
- Do you tend to be quieter in a face-to-face class, so the idea of being able to "speak" at your own pace online appeals to you?
- Are you comfortable asking your classmates or instructor questions when you are confused or unsure what to do?
- Are you OK when a significant amount of reading and writing is expected in a class?
Online learning can solve some educational access issues for students with disabilities and add others. Depending on the type of disability you experience and the types of course materials built into the online course you are considering, you may find online learning beneficial or more challenging than traditional classes. If you are unsure, plan to discuss your questions and concerns with the Disability Services Coordinators at Black Hawk College.
How do I review my final grades online?
1. Login myBlackHawk
2. Click the 'Academics' tab
3. Click 'Students click here to:'
4. Click 'Student & Financial Aid'
5. Click 'Student Records'
6. Click 'Final Grades' or 'Midterm Grades'
7. Select Term
8. Click 'Submit'to view your grades.
What do I do if I don't hear from my instructor prior to the start of the semester?
E-mail your instructor! You can locate his or her e-mail address in the printed schedule book next to your course listing or from the online directory in myBlackHawk. If you don't know who your instructor is, go to the online class schedule, search for your class, and note the listed instructor's name there. It is important to make sure that Black Hawk College has your up-to-date contact information so that your instructors can reach you with getting-started information each term. He/she will need your BHC student e-mail address, your mailing address, and your phone number. If you provided current information recently on your college application, you should be fine. If you suspect that your information may be out-of-date, contact Enrollment Services in person or call them at 309-796-5300 or 1-800-334-1311, ext 5300 to request a change form be sent to you, as they require a signature. You may mail or fax the form back.
When can I gain access to my online course(s)?
Prior to the start of the semester, instructors send an e-mail to your BHC e-mail address about how to get started. Most courses do not "go live" until the first day of the semester. However, some instructors request that you login a few days ahead or complete some orientation activities online. Consult the BHC e-mail you receive for specific directions that apply to your course.
How do I order my books for my online classes?
To order the textbook or course packet required for your courses, you may
place your order online and have the books shipped to you. Visa and MasterCard are accepted. Questions? Contact the bookstore at the Quad Cities campus at 309-796-5500 or 800-334-1311, ext. 5500. If you will be purchasing your books with Financial Aid dollars, you will be instructed by the Financial Aid office about how and when to purchase your books.
Will I need to take tests in a proctored environment?
Most online classes do not require proctored exams; hence, course assignments and quizzes/tests are handled online. Some online classes may require you to take tests in the Independent Learning Center (ILC) at the QC Campus, the Testing Center at the East Campus in Kewanee, or other approved site where a proctor is near by. See the Proctor Approval Form for instructions on how to arrange for a proctored test at a site other than BHC. Your course syllabus will indicate whether proctored testing is required for one or more tests in your class.
Which CMS should I use? Do I need an access code?
Two course management systems (CMS) are common at BHC. Each online course uses one of them. You can access courses using Canvas through myBlackHawk in your MyCourses channel once you have registered. Most online courses at BHC use this CMS. A few classes at BHC use Course Compass or Moodle as their CMS. If your class is one of these, you may purchase an access code with your textbook or receive instructions about how to access the course directly from your instructor via email prior to the start of class.
What's a Course Management System? (CMS)
A course management system is a software program that houses an online course. All elements of the course are included there, including the syllabus, discussion board, course materials, assignment guidelines, etc. Most classes at BHC use Canvas for its course management system.
How can I be sure that my course plan will transfer to a four-year school eventually?
All four-year schools have their own transfer requirements for various majors. Our advisors at BHC have researched these options. We recommend that you review your course plan with an advisor who knows your transfer plans prior to starting your degree. If you are unsure about where you plan to transfer to or what major you wish to pursue, an advisor can recommend course selections that have the greatest chance of transferring anywhere. A variety of transfer resources are available online, but are best employed in consultation with an advisor to avoid problems.
Are all AA/AS online degrees the same?
- It's important to determine if the online degree you are considering is regionally accredited by the Higher Learning Commission. See the list of accredited colleges linked from http://www.higherlearningcommission.org
- Online student support services vary greatly from school to school. For example, does the school you're considering provide online tutoring, advising, Library assistance, and other online support services for students?
- It's important the online degree you're considering focus on the same learning outcomes that it claims for its traditional, face-to-face degree. Although the learning method might differ, you want to make sure that you are going to acquire an equivalent body of knowledge during your online experience.
Can I apply credit hours that I have already earned to this online degree, if they were not online classes?
If your courses were earned at a regionally accredited institution and meet the requirements of the online degree you select at BHC, you can apply them to the degree, even if the credits were not earned online. To determine if they meet the requirements, contact the college where you took the classes to have your transcript sent to :
BHC Enrollment Services
6600 34th Ave
Moline, IL 61265
Then, request that BHC staff evaluate your transcript by completing this online form: Transcript Evaluation Request. There are also various options for securing non-traditional credit toward your online degree.
How long will it take to finish my degree?
The AA and AS degrees require 64 credit hours. The length of time it takes to complete the degree depends upon how many credit hours you plan to take each semester, whether you plan to take classes in the summer, how much prior course work you transfer in, etc. To plan the most efficient schedule that meets your needs, contact a BHC advisor. If you plan to attend full time, you might find this Sample 2 Year Course plan useful.
What if a course I want is not available online through BHC?
All AA and AS degree requirements can be completed online. BHC currently offers close to 100 courses online, with more being added regularly. Online courses not yet available in some academic programs can be taken on campus or online through BHC's partner community colleges. Contact an advisor for information about locating these classes online.
What degrees are available entirely online at Black Hawk College?
You can earn the Associate in Arts (AA) or Associate in Science (AS) degree entirely online, except for Speech 101. In order for Speech 101 to transfer to a four-year college in Illinois, students are required to deliver at least three speeches in a live performance before their instructor and class (Illinois Articulation Initiative). General education requirements for the AA and AS degree are the same. Course work is usually chosen based on what four-year college or university you plan to transfer to and which major you want to pursue. For example, if you are interested in science-oriented curricula or pre-professional programs, the AS degree may be appropriate for you. Selection of the AA or AS degree should be made in consultation with a BHC advisor.
How are online classes different from face-to-face, Study Unlimited, hybrid and Distance Learning classes listed in the class schedule?
These various types of distance learning are all available at Black Hawk College. Depending on your learning style preferences, your availability for campus visits, and what you want to learn, you can find each of these modalities listed in the Black Hawk College Class Schedule.
- "Distance Learning" is the term BHC uses to refer to courses that are taught live over interactive television. Many courses are taught via ITV between the Quad Cities and East campuses, as well as to area high schools where upper-division high school students take courses for college credit.
- "Study Unlimited" courses are similar to independent study…work at your own pace; take exams on campus; use video or audiotapes; and receive help from the instructor on campus or via phone.
- "Online" courses are typically more interactive between the students and the instructor, with a learning community developing between participants. They are also more often structured so that the class progresses through the content together,
- allowing more opportunities for discussion, project work, sharing of ideas, etc.
- "Hybrid" courses split time between face-to-face classes and online learning. For example, you may spend 1-2 classes per week on campus and the rest online.
Are my computer skills adequate for online learning?
It is NOT necessary to have a high level of computer proficiency, but you should have some computer experience navigating the Internet, using e-mail, and using a word-processing program. Reasonable typing speed will also be helpful, as in addition to typing assignments, you will be typing emails, postings to online discussions, etc. Need to learn to type or speed up? However, many online students say that online learning speeds up their typing considerably! If your computer skills are quite limited, you might like to brush up on the basics here or here.
Are any campus visits required?
Some online classes require proctored exams. Your syllabus will say so if this is the case. To take these tests, you will go to the Independent Learning Center (ILC) on the Quad Cities campus or the Learning Resource Center at the East campus. If you do not live close to either of these or cannot go to them when they are open, contact the ILC on the Quad Cities campus to explore other locations where you can meet the proctored exam requirement for your class. Many online classes do not require any campus visits. While online courses require no fixed-schedule visits to the BHC campuses or other pre-determined locations, visits to particular sites for tests, internships, interviews, labs, etc. may be required. Location and scheduling of these activities may be flexible, but the student is responsible for arranging the location suitable to course requirements. Consult the instructor or the syllabus for any of these expectations.
How can I make time in my life for an online class?
Taking an online class sounds easy. However, the work load is as much or more as a face-to-face class. To evaluate whether you have time in your present life to take an online class, try this time audit. Are there some things you need to give up, move around, postpone, or get help with in order to make room in your life for a college class? Tips and hints for time management and other study tips for online learning are also included in our Orientation to Online Learning.
Do I need my own computer and Internet access?
If you do not own a computer or have Internet access at home or at work, you can still take an online course using computers in the labs at either the East or Quad Cities campuses during their open hours; however, you will be on the computer many hours each week and the labs are not open 24-hours, 7 days a week. If you are planning to take the classes from home, a high-speed Internet connection, such as a cable modem or DSL, is recommended. To check to see if your computer system is adequate for BHC online classes, go to Canvas recommended browsers (Links to an external site.).
Based on your needs, do you want to take online credit or non-college credit classes?
If you want to pursue a degree, you must take college credit classes, listed in the online schedule and described in the catalog. Black Hawk College, through its Outreach Center, makes available 6-week non-college credit courses, certificate programs, and job skill training, all online. For further information, visit the Business and Community Education Center current listings of online non-credit classes.
Is Online Learning for Me?
Online courses are attractive because they enable you to determine your own learning schedule and place, since the courses are taught via the Internet rather than in a classroom. However, they are no less challenging or academically rigorous. Most students find they must spend at least as much time on their studies as they would in a face-to-face class to be successful. Typically, that means 8-12 hours per week for an undergraduate, 3-credit course.
Online courses are highly structured and involve frequent interactions with the instructor and with other students enrolled in the course. They are rarely self-paced. Communicating with the instructor and other students, accessing course materials, conducting research, and submitting assignments can all be handled from your home or office via the Internet. In fact, all of these activities are required in most online courses.
Where can I find information about who services my other federal loans?
You can find information about the servicers of you other federal loans at www.nslds.ed.gov You will need your pin from the FAFSA to access this site.
Will there be any additional requirements for me to receive my aid from the Direct Loan Program?
The application process for Direct Loans is the same as for FFEL Loans. U.S. Citizens or permanent residents can apply for direct Loans by completing the Free Application for Federal Student Aid (FAFSA). The financial aid offices will process your application and sent you notification when your financial aid is ready to review and accept.
How will repayment work if I have FFEL and Direct loans?
Many FFEL lenders have been selling their loan portfolios to the Department of Education for servicing during the past two years. You will have the option of making separate payments to each agency/loan servicing company OR you can also opt to consolidate all loans into one Federal Direct Consolidation Loan.
What happens to the Stafford loans I borrowed in previous years? Will they still be deferred now that Black Hawk College is changing it loan process?
Your Stafford loans from previous years should remain in deferment as long as you are enrolled above half time for your program. You are responsible for notifying your lender if your enrollment status changes.
Are there any differences between the two programs?
The interest rate for Direct subsidized and Unsubsidized loans is the same as that of the FFEL program. However, the PLUS loan interest rate is 7.9% compared to the FFEL program interest rate of 8.5%
Will I still be able to continue borrowing through the same lender as last year?
No. All federal loans will be processed through the Federal Direct Loan Program.
Why did Black Hawk College choose to move to the Direct Loan program?
On March 25th, 2010, the U.S. House of Representatives and the U.S. Senate passed The Health Care and Education Affordability Reconciliation Act of 2010. This bill makes major changes in several federal student aid programs AND mandates the Federal Direct Loan Program. The Family Federal Education Loan Program, which permitted private lenders to originate these loans, is eliminated effective June 30, 2010. President Obama signed the bill into law on March 30th, 2010.
What are the benefits of the Federal Direct Loan Program?
The Direct Loan Program offers:
- A guaranteed source of funding for student loans
- A lower interest rate on PLUS loans
- A single point of service for students during repayment
- Additional repayment options for students and interest rate reductions for on time payment
- The Public Service Loan Forgiveness Program
Does this change impact me?
If you are a new or continuing student borrower who plans to borrow federal loans in the 2010-11 aid year, this change will impact you. As of the fall semester, all Federal Stafford and PLUS loans will be processed through the Federal Direct Loan program.
How will this affect my prior year federal Stafford and PLUS loans?
This change will NOT affect any prior year federal loans.
Is this replacing my student ID card?
Yes. Once activated, the new BHC ID & Money Card will replace your current BHC student ID for building entry, library services, printing services, and identification on campus. And ride the Metro Bus FREE with your card.
Why is the MasterCard® Brand Mark on my new BHC Money Card?
The BHC Money Card can be used to make purchases wherever Debit MasterCard® is accepted. It's important to note that the BHC Money Card is not a credit card, but rather a debit card backed by the purchasing power of the MasterCard® Network.
Can I have my refund deposited to another bank account?
Yes. You may have your refund deposited to the bank of your choice. In order to have your refund deposited to your bank, activate your refund preference as soon as you receive the card by clicking here. During the activation process, select ACH Transfer to other bank for your refund preference and simply complete, print, and send the required third party form to the designated address. The form will be available online during the activation process.
How will I know when my Financial Aid or other refund has been direct deposited to my Black Hawk College OneAccount?
BankMobile will send an email to the address you entered during activation when your refund has been deposited to your account. Additionally, you can view the details of your OneAccount by accessing your statement online at BHCMoneyCard.com or by signing up to receive text messages sent directly to your cell phone with Mobile Alerts.
What are the advantages of having my refunds deposited directly to my OneAccount?
- Depositing your refund to the OneAccount and selecting an Easy Refund is the quickest way to gain access to your refund money.
- The BHC Money Card is not a credit card. However you can use it for purchases at all participating merchants that accept Debit MasterCard, get cash at ATMs, pay bills and more.
- Parents and friends can easily send you money online with a simple e-mail and a linked bank account.
What exactly is the OneAccount?
The OneAccount is a fully functioning FDIC Insured checking account with no minimum balance and no monthly fees. Selecting the OneAccount allows you to access your Financial Aid refunds quicker and easier than ever before and offers a world of great benefits such as:
- FREE Internet banking features
- The ability to make purchases anywhere Debit MasterCard® is accepted.
- You may also withdraw cash with no fees at the Higher One ATM located on campus.
What are my options for receiving Financial Aid or other refunds?
- Easy Refund to the OneAccount (refunds available the same day BHC releases them).
- ACH Transfer to other bank (refunds available 2-3 business days).
What if I already selected a refund preference?
Even if you're already receiving a refund from Black Hawk College, you are required to activate your refund preference as soon as you receive your card. It only takes a minute to activate your refund preference with BHC and Higher One to avoid any delays in getting your refund.
I don't think I will ever get a refund. Why is it important to select a refund preference?
Although you might not currently expect a refund from Black Hawk College, we may have a refund for you in the future. After all, it may be necessary to drop a class, a class may be canceled, or you may simply receive a scholarship or assistance you were not anticipating. Selecting your preferred method to receive refunds from BHC ensures you'll always receive your refunds in a timely manner.
How do I get my BHC Money Card?
Students need to have their picture taken at the Campus Police Department. Black Hawk College students will receive a BHC Money Card from Higher One in the mail at their primary address on file with BHC. It is important that the Enrollment Services office has your current address on file as the ID card will not be forwarded to a different address.
How are refunds from Black Hawk College delivered to students?
Refunds are delivered via the option selected when activating the BHC Money Card. Click here to activate your refund preference and make your refund selection. Once your refund preference is selected, funds are sent from BHC to BankMobile who then disburses the refunds according to your selection. If you want the fastest access to your money, simply choose to have your refunds deposited directly into your account—a fully functioning FDIC Insured checking account. (Please note: In order to receive a refund, you must select your refund preference as soon as your card arrives in the mail.)
How do I let Black Hawk know I am exempt from part of the placement test?
You must bring a signed permit from a Black Hawk Advisor, or a copy of your ACT report to the test. If you do not have documentation with you at the time of the test you will be required to take the ENTIRE test. If you haven't had your ACT scores sent to Black Hawk College, you will need to do so. To request an additional ACT score report, go to ACT's web page at www.act.org and have one sent to Enrollment Services, Black Hawk College, 6600 34th Ave., Moline, IL 61265 or the Admissions Office, Black Hawk College – East Campus, 26230 Black Hawk Road, Galva, IL 61434.
Some students may be exempt from parts of the COMPASS test under two conditions
Some students may be exempt from parts of the COMPASS test under two conditions:
• Students who have taken the ACT test within the past two years and scored 22 or higher in the individual English, Reading or Math tests do not have to take the corresponding COMPASS test:
ACT 22 or higher in English exempts you from the COMPASS writing test
ACT 22 or higher in Reading exempts you from the COMPASS reading test
ACT 22 or higher in Math exempts you from the COMPASS pre-algebra test, however you are required to take the COMPASS Algebra test.
• Students who have completed courses, or taken a placement test such as ASSET or COMPASS at another college or university may be exempt from portions of the COMPASS test. These students should first see an advisor or counselor before taking the COMPASS test. Documentation is required and must be reviewed by an advisor to determine which portions of the COMPASS test are needed for course placement. You will need to bring an unofficial copy of your college transcript or ASSET/COMPASS scores when you come to the Advising Center to see an advisor. Without documentation, students will be required to take the entire COMPASS test for course placement. Placement test scores from other colleges and universities that are not ASSET or COMPASS scores cannot be used for course placement at Black Hawk College.
What should I study before taking the COMPASS test?
You are encouraged to review and study for COMPASS testing. For sample tests and more information of topics that are covered in the COMPASS test click here, where you will find sample COMPASS test questions.
How much does the test cost and can I retake the test?
You may take the COMPASS test free of charge one time per academic year (Sept. 1 – Aug. 31). If you wish to retake the COMPASS test during the same academic year, the cost is $15.00 per individual test or $30 for the entire test. Payment in cash (exact change) or check at the time of testing is accepted. NO CREDIT CARDS are accepted.
How much time does it take to participate in the TRiO SSS program?
This is up to you – it can take as little as one hour each quarter or several hours each week. You decide which services to utilize. You should be committed to meeting with your TRiO advisor on a regular basis, and taking advantage of the available resources.
I would like to meet more students like me. How can SSS help?
The program offers many social and educational events each semester. In the past, these have included trips to music concerts, area plays, museums, college campus visits and cultural trips to Chicago. The SSS program also provide opportunities to attend a variety of campus activities that participants can attend together.
Can SSS help with the transition to college life?
Yes! SSS makes the transition smoother by offering one-on-one academic and career advising as well as workshops on managing your time efficiently, getting along with instructors, financing your education, planning your four-year degree and beyond, and many other topics. Our goal is to help you learn the skills to be a successful student.
If I join SSS, what am I required to do?
SSS tends to have expectations rather than requirements. It is expected that you will be committed to earning your degree and that you will take advantage of SSS services that meet your academic needs. The SSS staff will make recommendations for you that we expect you to carefully consider. There are criteria and requirements in order for you to receive grant aid and check out items from the program, but the criteria are based on things you should be doing as a successful college student.
Why should I become a TRiO SSS participant?
SSS provides a personal college "safety net" from the time you enroll in the program through graduation. The program can help you build on your strengths and address your areas of concern. By becoming a participant, you will gain access to services and opportunities not available to other students on campus. Our goal is to help you graduate and transfer successfully. We will work with you individually to help you be successful.
How are grades recorded?
For dual credit, grades appear on your Black Hawk College transcript after you complete the course. Use the credits at Black Hawk College or transfer them to another college or university. Dual credits also generate credits towards your high school diploma requirement.
For articulated credit, grades are recorded at your request after you complete the course(s) with an A or B grade and attend Black Hawk College.
What does my school offer?
For dual credit, any high school junior or senior who meets college
placement requirements and prerequisites.
For articulated credit, any high school student who has demonstrated ability to succeed in career and technical education courses.
What if I need help?
We expect you to be familiar with the hardware and software. Library staff may provide assistance with issues related to library resources but not hardware/software issues. If the laptop is not working correctly, please return it to the Library Circulation Desk and report the problem(s) so we can troubleshoot the issue(s).
Why are laptops due back 30 minutes before the Circulation Desk closes?
We request that laptops be returned 30 minutes before the Circulation Desk closes so that laptops can be checked in and secured before the library closes.
Can I use the laptop on battery power?
Yes, but check the battery level by clicking on the battery icon (bottom right of the screen) which indicates the remaining battery life. If the battery is low there is a power cord provided in the laptop bag.
Are there power outlets available in the library for using the laptop?
Yes, there are electrical outlets in the library. Do not unplug library equipment to plug in the laptop.
Can I book a laptop in advance?
Advance bookings/holds for laptops will not be accepted.
What software and hardware is available on the laptop?
- Internet Explorer
- Windows Media Player
- Wireless network card
What comes with the laptop?
When a laptop is borrowed, it is loaned with a bag that contains basic instructions, the laptop policy and power cord. Headphones are available upon request.
Can I access the Internet from the laptop?
The laptops are equipped with a wireless access card. The library has Internet access.
Can personal software and documents be saved on the laptop?
When the laptop is shut-down, all user installed software and files are erased. Please save your documents to a USB key or e-mail them to yourself. There is no way to recover your work once the laptop is shut down and restarted.
Where do I return the laptop?
The laptop must be returned in-person to the Circulation Desk. You will be asked to wait to allow staff to verify that all the pieces are returned before the laptop is discharged from your record. For this reason, laptops should not be placed in return bins available for other library materials. Laptops are due back 30 minutes before the Circulation Desk closes.
Can I renew a laptop?
Laptops may be renewed, if there are additional ones available for other users at the time of renewal. You must bring the laptop in-person to the Circulation Desk to request renewal.
Who is responsible for theft, damage or loss of the laptop?
You are financially responsible for the laptop and accessories while signed out in your name, as you agreed to when you signed the Laptop Loan Registration and Liability Form. Please consult our Laptop Loan Policy for additional information.
What are the fines for late return of the laptop?
A fine of $10 per hour (or part of an hour) will be assessed on all laptops returned late, to a maximum of $100. Failure to return the laptop by the library closing time will be considered a loss by the Black Hawk College Library with the borrower being charged a $500 replacement fee.
What is the loan period?
The loan period for laptops is two hours and only one laptop can be checked out to a student at a time.
Where may I use the laptop?
Laptops are loaned for on-campus, in-library use only. Users must abide by the BHC Computer Security and Responsible Use Administrative Guidelines.
Who can borrow a laptop?
All currently registered BHC students may borrow laptops. First-time laptop borrowers must fill out a Laptop Loan Registration and Liability Form (available at the Circulation Desk) which allows them to borrow a laptop during the current semester. Laptops will not be loaned to borrowers with current blocked library accounts (fines, delinquent or lost material, etc.). No individual may borrow a laptop with the intended purpose of allowing another individual the use of that laptop. A driver's license or state ID and BHC Library card are needed to borrow a laptop.
How does an instructor refer a student for accommodation services?
Encourage the student to contact a member of the Disability Services staff. You may want to contact the office yourself to follow up on your referral.
Who do I contact if there's a problem with the elevator?
If the elevator is not functioning properly, contact the appropriate Disability Services Office. If you are unable to attend class because the elevator is malfunctioning, contact the Disability Services Office and we will notify your instructor. Students are also welcome to have a Disability Services staff member copy a classmate's notes for them.
What are some of my responsibilities?
- Follow the steps to receive accommodations.
- Initiate all services and do so in a timely manner.
- Seek assistance when you experience problems with accommodation services.
What is the process for requesting/receiving accommodations?
- Contact the Disability Services Office
- Submit disability documentation which determines eligibility and supports request for accommodations.
- Meet with Disability Services staff to develop accommodations plan.
- Complete Disability Accommodations Notification Form(s) as needed.
- Students are encouraged to deliver their Accommodation Forms during the first week of the semester.
- Introduce yourself to your instructor and discuss your accommodation needs the first week of classes.
What are the rights of students with respect to student accommodations?
These rights would include:
- Equal access to an education
- Reasonable and effective accommodations according to the student's disability
- Confidentiality
- Respectful and fair treatment
What are some examples of accommodations that are not made or arranged by the Disability Services Office?
The ADA does not require colleges to provide personal assistants, individual personal tutors, or personal assistive technology. Accommodations are not made which would reduce academic expectations or which would eliminate essential components of any course.
How are refunds from Black Hawk College delivered to students?
Refunds are delivered via the option selected when activating the BHC Money Card.Click here to activate your refund preference and make your refund selection. Once your refund preference is selected, funds are sent from BHC to BankMobile who then disburses the refunds according to your selection. If you want the fastest access to your money, simply choose to have your refunds deposited directly into your OneAccount—a fully functioning FDIC Insured checking account. (Please note: In order to receive a refund, you must SELECT YOUR REFUND PREFERENCE as soon as your card arrives in the mail.)
Are parents supposed to attend orientation?
There are special Smart Start Orientations geared toward all students and parents. At these Smart Starts, parents get a chance to visit with various offices and BHC staff to address questions related to registration, financial aid and other areas. Parents are also welcome to join students on the Mini-Orientations and Self-Guided Orientations.
What is covered in orientation?
The various orientation options provide students with information on success strategies, services available to students, college terminology and vocabulary, and locations of offices and resources on campus. Tours of the Quad-Cities Campus also are a part of all three orientations. During the Smart Start Orientations, students get a chance to meet BHC administrators, staff, faculty and students.
When are orientations?
Smart Start Orientations are offered on specific days in August and January, prior to the fall and spring semesters. Mini-Orientations are offered Tuesday, Wednesday and Thursday at 10 a.m. and 2 p.m. and Thursday at 6 p.m. Self-Guided Orientations are available anytime the college is open, and Online Orientations are available anytime, via a computer with Internet access.
How soon should I do an orientation?
New and returning students complete an orientation after (1) filling out the BHC application, (2) filling out the FAFSA, and (3) completing the COMPASS assessment, but before classes start. Students may complete an orientation before or after visiting with an academic advisor.
How long is orientation?
Options vary in length. Smart Start Orientation typically lasts 2 ½ hours. Mini-Orientations, Self-Guided Orientations and Online Orientation last 45 minutes to 1 hour.
Is orientation mandatory?
No, orientation is not mandatory, but it's strongly encouraged that new and returning students complete one of the orientation options in order to be successful and feel comfortable at Black Hawk College.
Can everyone participate in TRiO Student Support Services?
No. SSS serves eligible students only. These include first-generation college students (neither parent earned a four-year degree, and you haven't received a two-year or four-year degree) and income-eligible students (as determined by federal guidelines), as well as students with a documented disability. The program is can only accept 225 students per academic year. It is based on a first-come, first-served basis, so do not hesitate to apply. All students who do not apply on time may be waitlisted until the following semester.
What is TRiO Student Support Services (SSS)?
Student Support Services (SSS) is a federal TRiO program that offers services to help participants succeed in college and graduate on a timely basis. The services include free tutoring, academic advising, career development assistance, personal, academic, and career counseling, equipment loan, and college success workshops and discussions.
I pay my son's tuition and fees. Why can't I have access to his records?
Based on the Family Educational Rights and Privacy Act, college students' records are protected from access of non-directory information without their written consent. Your student may come to Enrollment Services and sign a statement giving you permission.
I got my bill and I owe a lot more than I thought I would. I moved back here from another state. Could that be the reason?
Yes, you must live within the college district for 30 days prior to the first day of the term to get in-district rates. If you previously reported you lived outside of the district, you must provide proof of residency. Examples of proof would include a current Illinois state-issued drivers' license or ID, vehicle registration, voter registration card or a billing statement. Any of these items must be dated 30 days prior to the beginning of the term.
I need to change my address. What do I do?
Submit your address change via your myBlackHawk e-mail account or come to Enrollment Services and complete a [Download not found].
What do I do if a class I need is full?
Put yourself on the wait list if it is available. We will contact you via your myBH e-mail account when we have a seat for you. You will have 48 hours to enroll in the class. If the wait list is no longer available, you can request instructor approval by obtaining his or her signature or by sending an email from your myBH account. A printed response from the instructor is acceptable as approval.
I need to prove I am enrolled full-time for my insurance company. What do I do?
Submit an Enrollment Verification Request to Enrollment Services.
How do I get copy of my transcript?
To get an unofficial copy of your transcript, print it from myBlackHawk. If you need to have an official transcript sent, order it online. Click here to request your transcript.
How will I know if I am meeting my degree requirements?
One semester before you plan to complete your requirements, complete a graduation application. Enrollment Services will review your records and let you know if you are missing anything. Click here for Graduation Procedures.
Can't I just tell my instructor to drop me?
We always recommend you talk with your instructor before making the decision to drop a course. Dropping the course is your responsibility. You must initiate the request to drop a course. You may drop it yourself without instructor permission if the course is not 75% completed. Once 75% of the course has expired, you are not permitted to drop a course without the instructor's permission. Contact Enrollment Services for specific dates.
Something has come up and I need to drop all of my classes. Will I get my money back?
To receive a 100% refund of tuition and fees, you need to drop classes no later than the day BEFORE the term begins. (Hint: You can e-mail firstname.lastname@example.com in the middle of the night if you need to drop a course.) The first seven days of the term, we grant 75% refund; calendar days eight through 14, we grant 50% refund. On day 15 of the term, no refund is granted.
If you have extenuating circumstances as to why you must withdraw from all of your classes, you may complete a refund appeal and submit it to Enrollment Services via mail, fax (309-796-5209) or e-mail. The committee will review your appeal and determine if a refund is warranted. Download Refund Appeal form.
Medical Drop
Black Hawk College policy provides that a student may receive a full refund of tuition and fees if a licensed physician submits a statement recommending that the student withdraws from his/her classes for medical reasons. Withdrawal must be complete-not just a reduced load. To be considered, withdrawals must be submitted in a timely manner no later than the beginning of the final exams for the term enrolled.
I went to class and I don't think I am going to like it. Can I change my schedule? Will I have to pay more money?
During the first 15 days of the term (seven days for four-week summer sessions), you may exchange one class for another as long as they are the same number of credit hours.
Who Should Take PayTrain C/U courses?
PayTrain C/U was created to meet the needs of payroll professionals and serves a wide variety of participant types. Anyone who works with some facet of payroll on a regular basis will benefit from PayTrain C/U and includes the following:
- New hires in large payroll departments and payroll service providers
- Employees who are assuming greater responsibilities
- Payroll software developers and technical support representatives
- Recently promoted payroll supervisors or managers
- Post-secondary students interested in moving into the payroll profession
- Personnel in payroll service providers who need a basic understanding of payroll
- Payroll professionals who are preparing for the FPC or CPP examinations
- CPA firms providing payroll services to their clients
What Is PayTrain C/U?
Created by the American Payroll Association (APA), the PayTrain C/U program is the premiere payroll training program in the college setting and comprises two distinct courses – PayTrain Fundamentals and PayTrain Mastery – which covers the skills and body of knowledge deemed critical by the APA for payroll professionals. This body of knowledge is the basis for the Fundamental Payroll Certification (FPC) and Certified Payroll Professional (CPP) examinations and covers the following topics:
- Core payroll concepts
- Compliance
- Principles of paycheck calculations
- Payroll reporting and employment taxes
- Payroll process and systems
- Accounting
- Management and administration
What services are available to help students with disabilities?
The Disability Services Office has a wide range of services to assist students with documented disabilities.
Can my student take classes before graduating from high school?
Yes! Through dual enrollment, your student can earn credit at Black Hawk College while still in high school.
Is there tutoring available?
Yes! Students have access to free tutoring – both online and in person.
My child is undecided about what to study in college. Can you help?
Yes! Because of our vast academic offerings and affordable cost, Black Hawk College is a great place for students to explore and discover who they want to be and what they want to do in life. Our Career Services Center can help students learn about the world of work and determine how their talents and interests intersect career options. Additionally, students can talk to the Advising Center to establish their educational and career goals.
How much does it cost to attend?
The amount students pay to attend Black Hawk College depends upon their eligibility for state and federal grants and loans, scholarships and college work-study. The Financial Aid Office can help students fill out the Free Application for Federal Student Aid (FAFSA) and answer any cost-related questions.
Do your credits transfer to four-year schools?
Yes! Students can transfer to four-year colleges and universities seamlessly. We recommend that students meet with an academic advisor each semester to make an educational plan. Following the plan ensures that students are taking the proper courses to achieve their academic goals.
How does my student enroll?
Follow our Registration Checklist to learn about applying, financial aid, taking the COMPASS placement test, meeting an advisor, attending orientation and registering and paying for classes.
How many students are usually in my Academic ESL class?
We try to keep our class size to about 15 students, so that students can get personal attention from the instructor and work easily with classmates.
Do I get academic credit for the courses in the ESL Program?
Most of the classes in the ESL Program are developmental courses. This means that students take these classes to prepare them to take college-level classes, so students do not receive academic credit for these classes. But if you take ESL 078/Comm 100 or ESL 072/Comm 105, you will receive academic credits for these classes while enrolled in the ESL Program.
When can I begin the Academic ESL Program?
You can begin the academic ESL Program at three different times each year.
*Fall Semester usually begins at the end of August and continues until the middle of December.
*Spring Semester usually begins in the middle of January and ends in the middle of May.
*Summer Session usually begins in the middle of June and ends in the middle of July (This is an intensive six-week session.).
Is there financial assistance for the classes in the ESL students?
Eligible permanent residents or citizens may apply for Federal Student Financial Aid (FAFSA) to pay for tuition and books. Some limited scholarships are available for ESL students through the Black Hawk College Foundation.
Do I have to pay for these ESL classes?
Yes. The classes in the ESL Program are 4 or 5 credit-hour-classes, so the students need to pay tuition based on the current per-credit-hour fee.
Do I have to take all of the classes in the ESL Program?
The number of classes that you have to take will depend on the type of program and the major that you choose. In general, students who choose to take certificate programs or two-year vocational programs should complete the classes in Level 6. However, students who want to complete transfer programs should complete Level 7.
How do I know which ESL classes I need to take?
Before you enroll in the Program, you will be given a placement test (The Michigan Test of English Language Proficiency). Your level is determined by your score on the test.
I'm thinking about attending Black Hawk College. Who can help me decide?
Black Hawk hosts many Campus Tours & Get-To-Know BHC Events for potential students and their family members. BHC advisors are also knowledgeable first contacts who can answer your questions about starting college, discuss your educational goals, and inform you of BHC's resources to help you succeed.
What qualifications/credentials do the counselors have?
All of our counselors have master's degrees and extensive coursework of additional post-graduate study.
What is the difference between a counselor and an academic advisor?
A counselor is a faculty member as well as a master's degree-level professional trained in counseling. Counselors also work with faculty and staff as consultants and trainers and provide all services of academic advisors.
An academic advisor is a professional staff or faculty member trained to assist students with academic planning. Advisors make referrals for various student concerns to counselors or other campus services.
How long can I receive counseling?
Due to a high demand for services, and to ensure that the greatest number of students can receive services, the college sets a limit on the total number of individual counseling appointments students may receive. Please discuss the specifics of this policy with your counselor.
Is counseling only for people who have emotional problems?
No, counseling can also assist with the following:
• Adjusting to new surroundings/circumstances or a new culture
• Building self-esteem
• Choosing a major or career path
• Coping with grief, loss and depression
• Learning new communication skills
• Learning stress management
• Overcoming math or speech anxiety
• Overcoming social anxiety
• Resolving a conflict with a teacher, friend or relative
How do I attend BHC while attending another college?
Reading and following all steps below will smooth your entry to Black Hawk College. Please attempt the steps below before seeking further assistance. For help, email an Advisor at firstname.lastname@example.com. Provide all relevant information in your communication with us.
We look forward to having you with us this semester!
STEP 1. Apply to attend BHC at www.bhc.edu/apply
|For Program of Study on the application, choose *NDS – TRANSFER
|After two business days log into your myBlackHawk student portal and email: http://www.bhc.edu/admissions/apply/myblackhawk-college-portal/
STEP 2. Course descriptions and pre-requisite requirements
|See the current BHC catalog at http://www.bhc.edu/academics/catalog/
|For course transferability, use MyCreditsTransfer and Transferology.
MyCreditsTransfer is designed to facilitate transfer within Illinois using the nationally available tool, Transferology. Find the courses that transfer between institutions, degree requirements your courses satisfy and different majors that institutions offer.
Your home institution has the final say about accepting courses for transfer. Before registering, discuss your plans with your home institution.
STEP 3. Determine course availability
- Semester schedules and how to register: bhc.edu/schedules
- Seating availability and real time semester schedules: https://myblackhawk.bhc.edu/cp/home/displaylogin
STEP 4. Satisfy course pre-requisites before you register
A BHC Advisor will ask you to document that you've met any pre-requisite by providing unofficial transcripts of completed course work. An advisor may also request to see your placement and/or ACT test scores.
Email a BHC advisor at email@example.com:
- Your email should include the BHC course (i.e. PSYC 101); your first name, middle initial and last name; your birthdate and a contact phone number.
- Make a .pdf copy of your transcript and attach it to an email to the Advising Center at firstname.lastname@example.com. Do not send us a link to your transcript. In most cases we cannot open them due to password protection.
- The transcript must clearly include your name; the college name; course numbers, names and credits; attendance dates; final grades and cumulative GPA.
- An advisor will review your transcript and respond to you by email or phone. If you've met the prerequisite, the advisor will enter an override on your account so you can register.
STEP 5. Final details
- Online Learning Information
- Tuition and fees, payment due dates, payment methods: bhc.edu/tuition
- Book requirements, purchases and rentals: http://www.bhc.edu/on-campus/bookstore
- Financial Aid questions: email@example.com or 309-796-5400
- Campus Maps: bhc.edu/locations
What can I do if I haven't decided what to study, or am nervous about my preparation for college?
It's fairly common to be undecided about your future or how to get the most from college as a new, or returning, student. BHC's faculty and professional staff can help you with these important concerns.
College Credit Courses
CES 100: College Experience and Success (3 credits)
This course is highly recommended for first-time college students who want to improve their readiness for college-level studies, promote their academic success and get the most from being a college student.
Psychology 105: Career Exploration and Planning (2 credits)
Enroll in this course to complete an in-depth exploration of your interests, values, and skills. Identify and learn about potential careers to facilitate career and educational planning.
Career Services Center (CSC)
Visit the CSC to learn about the wide range of career options available. Take a career assessment of your skills and interests to discover career possibilities that may be good fits for you. You can also learn now to research careers and job openings. Also, watch for career workshops offered throughout the year!
Educational advisors will assist you with college readiness, student know-how, self-discovery, goal setting, and career exploration so you get the most from your college experience.
Current BHC students are encouraged to use the myAdvisingPathway – bring your planner to your advising session.
Meet with a BHC counselor to take a variety of career or personal inventories which can assist you with career and educational planning.
Is there a difference between career programs and transfer programs of study?
Career programs range from short-term certificate programs to Associate of Applied Science degrees. Career programs give you up-to-date skills that prepare you to enter the workforce.
Transfer programs prepare you to continue your studies at a four-year university or college. At Black Hawk College you'll earn an associate degree in all transfer programs, complete the general education courses accepted by most universities, and begin taking courses in your major area.
Can I attend part-time to earn a degree or certificate?
Absolutely! With good planning, you can attend BHC part-time and progress toward your goal. Meet with your advisor every semester to stay on track.
The course load that is best for you depends on a variety of factors, such as other commitments, study skills, time-management skills, and self-discipline. To determine the course load which is most appropriate for you, please refer to the following guidelines:
|Employment obligations
Working 40 hours per week
Working 30 hours per week
Working 20 hours per week
Working less than 20 hours
|Course load if working
3-6 credit hours
3-9 credit hours
6-12 credit hours
12-18 credit hours
Which courses do I take for my program of study?
An educational advisor can assist you with course selection whether you are following a career program at BHC, completing an associate degree before transferring, or preparing for a major when you are uncertain of where you will transfer. For advisor availability and to schedule an appointment for educational planning please see Advising.
Are online courses right for me?
Online courses could be a convenient way to be a student. Learn what it takes to be a successful online learning student including Is Online Learning for Me? Online instruction is generally not recommended for new college students; please consult an advisor before enrolling in an online course.
Which classes have I completed at Black Hawk College?
Seeing your completed courses and final grades is fast! Log into your myBlackHawk account, open the Student tab, then click on Degree Audit. Your degree audit can also be used as an unofficial transcript. If your myBlackHawk account has expired, simply complete a new admissions application. Your welcome letter will include login information.
How will dropping or adding a class affect me?
Dropping a class can delay reaching your academic goal, could change your status from full-time to part-time, or possibly impact your current and future financial aid. Even so, dropping a class may be your best option. Before deciding, visit with your instructor and an educational advisor. Advisors can also talk with you about adding a class and update your academic plan so you stay on track to graduate
How do I transfer from Black Hawk College to another college or university?
Make a transfer planning appointment with a BHC educational advisor to help you navigate up-to-date resources for four-year colleges and universities.
- Explore Transfer Information for transfer facts, admissions processes, major requirements, and scholarship opportunities.
- Learn when college and university representatives are visiting Black Hawk College.
- Discover how your courses will transfer.
- Prepare to visit your next college or university.
Who can I talk with about personal concerns?
It is helpful to have caring support when coping with your circumstances. Our professional counselors are here to help you with your concerns, problems and challenges whether they are personal, educational or social. Counseling services are confidential.