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The worse day of my life
The worse day of my life
Oct 26, 2005 8:32AM PST
Before i forget there was a gay man at my mother job, everyone at my job like him because he's funny except me. I went to my mother's job to get some money to get my brother a birthday gift. Then I notice the man was staring at me look at me up and down like he was check me out. I didn't know until I left when he gave the smooch look. I was ready to kill him. After that I begin to get paranod to weird looking men now
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history of television in the U.S.
...both audiences and stories resulted, especially since the 24-hour news channels on cable were competing in a similar arena. Some of the series became very successful, including Dateline (NBC, begun 1992), which, by 1999, was being aired five nights per week. 20/20 was extended to two nights weekly in 1997 and again to four in 1998 when it...


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Element chiropractic is a holistic practice which offers bespoke treatment for many physical health complaints including low back and neck pain as well as shoulders, toes and most everything in between! Chiropractor, Matthew Pigden is dedicated to providing optimum healthcare in a relaxed and professional environment here in Belper, on the edge of the beautiful Peak District.
|By appointment ONLY
9-5pm Monday to Friday
First appointment approximately
60 minutes £65
Follow up appointments £40 for 40 minutes
Please call to book an appointment - leave a message if not answered we may be treating someone and we will endeavour to call you
Element Chiropractic Clinic,
6 Mill Lane, Belper, Derbyshire DE56 1LG
Call 07432645617


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Ratings based on 323 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from US
great hotel in a great central locationPosted Oct 19, 2016
We arrived early in Dublin (5am) and got to the hotel by 6:15am. We weren't able to check in that early since someone was in our room, but we asked them to expedite it since we had a toddler with us. They gave us a call by 10:45 saying it was ready for us which was wonderful since we were exhausted. The hotel was clean and comfortable. Plenty of space for us with the travel cot. The location is perfect and in walking distance to most things. We even made the trek to the Guinness Storehouse and back but we are from the NYC area and are used to walking. Parking was the only issue since there is no onsite parking. The front desk told us to go to QPark which was a 10 minute walk away but when I left the lot I was told that I was in the wrong QPark. Parking was discounted, but for a day and a half ended up being 30 Euros.
by A verified traveler
Top Lage, Flopp DiscoPosted Oct 16, 2016
Zuerst das Positive: Liegt absolut perfekt im Herzen von Dublin. Alles ist locker zu Fuß erreichbar. Die Zimmer sind toll eingerichtet, nicht 08/15 Hotel-Einheitsbrei. Sehr nettes Personal, auch bei Sonderwünschen hilfsbereit und flexibel. Nachteil: Wie schon in anderen Bewertungen gelesen, im Gebäude befindet sich auch eine Disco, die am Wochenende nicht zu überhören ist, da das Gewummer bis morgens früh gegen 3 Uhr geht. Unter der Woche ist aber Ruhe! Die Zimmer haben teilweise kein oder kaum Tageslicht!! Zimmer an der Gebäuderückseite haben zwar Fenster, doch direkt dahinter befindet sich die Gebäudewand vom Nachbarhaus. Daher ziemlich dunkel im Raum... Wir haben gebeten uns einen anderen Raum zu geben, hat am kommenden Tag auch problemlos geklappt.
by A verified traveler from Boise, Idaho
Nice hotel with a great location to city centerPosted Oct 11, 2016
Pros: Included breakfast and wifi
Cons: The elevator/stair situation is a bit odd
Location: 2 minute walk to shopping and pubs
We stayed for two nights at the Dawson and did not have an issue with noise. However, we did stay for a Tuesday and Wednesday night, so the nightclub was not a factor. The breakfast was great and held in the seafood restaurant attached to the hotel. There is a lot of road work happening out front, so if you are driving, I can see how it would cause issues. We took a bus and walked so we did not have any issues with the construction. The hotel was nice with cute decor. Our bedroom was comfortable and the bathroom was also nice. It was a nice place to stay and would recommend to anyone looking to stay near the city center.
by A verified traveler
Amazing servicePosted Sep 28, 2016
Very clean, affordable, and with great service. Breakfast was included and by far one of the best we tasted. Any questions we had. The front office cleared up
by A verified traveler
Great locationPosted Aug 29, 2016
Hotel was great location, so easy to walk to city centre. Staff was helpful with all of our questions. Breakfast was delicious. Only downfall was staff informed us upon arrival that because we booked a deal through Expedia it meant we were on the first floor above the night club which played music until 3:30am. It wasn't unbearable & they did provide ear plugs, but would've been nice to know beforehand.
by A verified traveler
Posted Mar 29, 2016 on Hotels
by guy from London
Posted Mar 22, 2016 on Hotels
The hotel has seen better days not very clean the room was very cold at night and the noise from the bars went on till 3am. It's a bit of a maze and hard to find your way about.
by Deirdre from Ireland
DisappointingPosted Jan 8, 2016 on Hotels
Had previously stayed at The Dawson and had a beautiful quirky French inspired bedroom. This time was a big disappointment. Room, while large, was very dated. Furniture old and scratched, very tatty. Cheap curtains. Overall felt the room was not good value for money.
by Alan from Bangor, co Down
Great location and lovely hotel but a little noisyPosted Dec 8, 2015 on Hotels
We stayed one night in the hotel. Great location and lovely building however room was very noisy as music went onto 3am. Breakfast room was lovely but choice was limited and server was very unsure about what could or couldn't be ordered if it wasn't on the menu.
by Gordon from Cavan
Nice Hotel in great location but some issuesPosted Nov 26, 2015 on Hotels
Hotel lovely and room nice but No info from front desk on arrival. Velux window left open which led to early wake up. Fire Alarm blasted in room at 8am so there went our sleep in on our one night away from the kids. door staff downstairs quite brusque.


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From the Blog
Shea Homes Opens Two Model Homes in Harmony
Harmony: 60' Luxury Patio Series Model Homes Now Open Shea Homes® is celebrating the Grand Opening of two new furnished model homes from its 60' Patio Series in the master-planned community of Harmony in Spring, TX. The new model homes feature plans 5128 and 5137. Plan 5128 is a one-story 3-bedroom home with approximately 2,572 […]Continue Reading >
Shea Homes Opens New Model Home in Meridiana
Shea Homes® is celebrating the Grand Opening of a new furnished, model home in the new master-planned community of Meridiana. Shea Homes floor plans in Meridiana range from approximately 2,975 up to 4,697 square feet with three to six bedrooms and 3.5 to 5.5 baths. Base prices range from the $380,000s to $460,000s. The model home […]Continue Reading >
New Houses in Missouri City, TX
Missouri City, Texas, cleverly known as the "show me city" is home to some great buying opportunities for those seeking to purchase a new home. Missouri City is located to the southwest of Houston, in Fort Bend County, and boasts beautiful scenery including Quail Valley golf course, and the Brazos river. Homebuyers in Texas will be surprised by the many opportunities for affordable ownership of luxurious new homes in Missouri City. The area also has a rich history dating back to the 1890's, including early railroad projects and oil booms, leading to the rapid expansion and growth of the city throughout the last century.
Why choose Missouri City for a home community?If you are currently seeking a new home in Missouri City, Texas, be sure to visit Sienna Plantation by Shea Homes. Prepare to be charmed by this welcoming community, situated on fertile ground that once served as an agricultural production center for the region. Missouri City is served by the Fort Bend Independent School District, which provides great educational resources for families living in the area. Join others who have already found the home of their dreams in Missouri City, Texas.
Sienna Plantation: Village of Sawmill Lake >
In Missouri City, TX
Furnished Model Home Open DailyBeds: 3-5 Pricing: $354,990-$464,990 Sq Ft: 2,323-3,912


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Web Code: MLR25E-16734
Home > Three-Drawer File with Bookcase
Martin Furniture
View Collection:
Kathy Ireland Tribeca Loft Cherry
Item No:
Buy in quantity and save even more.
(1) $729; (2+) $695
Add warmth and style to your contemporary office with our Tribeca Loft Cherry Collection Three-Drawer File with Bookcase by Martin. Contemporary lifestyle design with an attractive Burnt Umber Cherry finish and cast-iron hardware adds an antique dimension to create a timeless impression that will blend well with any decor.
Experience triple functionality with one piece of furniture - file, store and display. Center Three-Drawer Lateral File holds letter/legal-size files to accommodate all of your filing needs. Files are easily accessible in full-extension drawers.
Customize shelf height in Open Bookcases by adjusting shelves to store reference books or display items. Feel confident in your purchase decision. Quality constructed with wood solids and veneers. Overall size: 60"W x 41"H x 20"D. Ships assembled.
This item is a GSA Schedule Contract item. National Business Furniture's GSA contract number is: GS-27F-0024V.
For more information, please call one of our government specialists at 800-558-1010, or visit this page to learn about all our government contracts including Navy BPA, Air Force BPA, TXMAS and CMAS.
(based on 6 reviews)
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Fabulous piece of furniture
By File
from Undisclosed
Comments about Three-Drawer File with Bookcase:
Couldn't be happier with this Three-Drawer file with book case. this piece is very well built.Was delivered in perfect condition. Has tons of room for all my files. if I could give this company more than 5 stars I would.
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Beautiful piece of furniture
By Al in NM
We love this new addition to our home. The color is a little darker than anticipated but the desk arrived in perfect shape and was everything we were hoping for.
nice piece
By pennsylvania
This piece was perfect for our needs. Lots of storage yet clean and professional looking. The 3 drawers did come equipped with file folder hangers which you can or don't have to use. Beautiful piece of furniture!
Seems like a good product - arrived broken
By gdahlbeck
The bookcase seems to be pretty well built. The drawers work well and the shelves are screwed to the brackets so they are sturdy. The base was broken when I received the unit; I didn't want to go to the trouble of sending it back so I repaired it.
It is a beautiful piece of furniture.
By Martha
I bought this bookcase to put in my office and it looks fantastic. It gives the office a warm stylish look. It has enough drawers and shelves to put lots of things away. I am really enjoying it and everybody that walks into my office notices the difference even though I only change my bookcase from a plain bookcase to this stylish one. I have also bought the credenzas in this same style and they look great around the office. They make the office look warmer and more stylish than having the regular cubilcle desk that make the office look lmore industrial instead of warm.
Great File & Bookcase
By Jerry R
This is a very nice very functional File and Bookcase - good quality and fits with the desk very well, this I would buy again.
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Indio, California Urgent Care and Walk-in Clinics
There is only one urgent care centers in Indio and it is open seven days a week seeing adult and child patients. If you are willing to drive a bit, you'll find another 8 urgent care centers within 20 miles of Indio in places like La Quinta, Indian Wells, and Palm Desert. The clinics in this area are independently owned and operated and not known to be part of any networks or brands. If you are wondering the difference between urgent care and emergency rooms or when you should visit an urgent care, or want to read more urgent care FAQs, visit our Urgent Care 101 section.
Skip the waiting room. Get urgent care by phone! Call PlushCare and get diagnosed, treated & prescribed medication by top U.S. doctors from your phone. Call (888) 861-8280 or learn more at PlushCare.com
PlushCare Urgent CareUrgent Care by Phone Serving Indio and all of California
This location is open for business
- 888-861-8280 Call 888-861-8280
- Book an Appointment
Desert Oasis HealthcareUrgent Care 81880 Doctor Carreon Blvd., Indio, CA 92201-5586
This location is open for business This location is not certified This location has been verified by the Urgent Care Locations staffDesert Oasis Healthcare
- 760-775-9641 Call 760-775-9641
- Get Directions
81880 Doctor Carreon Blvd. Suite C108
Indio, CA 92201-5586


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text: September 21, 2016 Postcode: W3 I have used the services of trader over the last 6 years since they fitted a bathroom for us. Most recently they completely refurbished a newly purchased house including putting in a new bathroom, kitchen, redecoration and re-configuring walls. Robert is a very professional worker with an eye for detail. He is good at offering advice for different options and can source all the fittings so you don't have to mess around looking for things yourself. He always provides a good quality finish and communicates well. His team is also clean and tidy and don't cause too much disruption. Service: Value: Get details »


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Welcome to Tacoma World!You are currently viewing as a guest! To get full-access, you need to register for a FREE account.
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Quick Links: Spectre 9920 - Spectre Cold Air Intake Systems Tacoma Accessories on Craigslist For sale front bumper (black) for a 05 Tacoma, a Westin Sportsman 1 Piece Grille Guar FOR SALE!! Yakima LoadWarrior Cargo Basket WTB Powertrax No-slip for 1st gen prerunner Westin side step Signature Series-Phx, AZ
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Join MyOaks eClub for member only discounts
Last minute School Holiday Escapes with Oaks
16 Jun 2014
Still haven't decided whether to getaway these school holidays? Leading accommodation provider Oaks Hotels & Resorts is making the decision to holiday an easy one, bundling up a selection of exceptional last-minute school holiday deals to some of Australia's favourite family-friendly destinations; from the Sunshine Coast to the Hunter Valley, Melbourne, Adelaide and beyond.
With this in mind, it's time to round up the kids, pack the suitcases and escape to a new or much-loved holiday hot spot and enjoy Oaks Hotels & Resorts' spacious, apartment-style accommodation (perfect for families of all ages), deluxe leisure facilities and affordable last-minute deals.
QUEENSLANDOaks Oasis, CaloundraA popular choice with kids and parents alike, Oaks Oasis delivers the ultimate Sunshine Coast family escape, just a stone's throw from Golden Beach and a handful of favourite attractions, like Australia Zoo and Underwater World. Book a newly refurbished executive family room from $139* per night (min. two night stay) and enjoy a bonus midday late check out as well as full use of all resort facilities including the fully heated water play park, tennis and beach volleyball courts, tropical lagoon pool and spa, onsite restaurant and bar, and 30 minutes continuous use of free wi-fi daily. To book, call 1300 031 963.
NEW SOUTH WALESCypress Lakes Resort by Oaks Hotels & Resorts, Hunter ValleyThe picturesque Hunter Valley is calling all holidaymakers to the premier Cypress Lakes Resort by Oaks Hotels & Resorts these school holidays. Spread out in a fully self-contained one bedroom villa from only $149* per night or unwind in a spacious two bedroom villa from $199* per night (min. two night stay) and receive a bonus midday late checkout and 30 minutes continuous use of free wi-fi daily. Just two hours' drive from Sydney and boasting unrivalled views over the sprawling hinterland, tee off on the 18-hole championship golf course, enjoy a meal at the onsite restaurant, take a dip in one of the three swimming pools (one fully heated), work out in the gymnasium or take a day trip to the nearby Hunter Valley Zoo. To book, call 1300 886 091.
VICTORIAOaks on Market, MelbourneGive the kids a taste of Melbourne these holidays and head to Oaks on Market – perfectly positioned in the heart of the bustling CBD. Stay three nights and save 15% when you book a fully self-contained two bedroom apartment, starting from $259* per night and including a bonus midday late checkout. With an indoor, heated swimming pool, spa, sauna, gymnasium and two onsite restaurants and bars, spend the day enjoying the various onsite leisure facilities or explore the many iconic attractions conveniently located on Oaks on Market's doorstep – like Etihad Stadium and the MCG to Southbank and the Victorian Arts Centre. To book, call 1300 790 687.
SOUTH AUSTRALIAOaks Embassy, AdelaideThe '20 minute city' of Adelaide is the quintessential 'do-all' destination these school holidays and Oaks Embassy is the perfect base from which to enjoy it all. Stay three nights in a spacious two bedroom apartment and save 15%, boasting full kitchen and laundry facilities, starting from $179* per night. Guests will also receive a bonus midday late checkout and 30 minutes continuous use of free wi-fi daily. Shop up a storm at the nearby Rundle Mall, wander through the Botanic Gardens and South Australian Museum, or take a day trip to the popular seaside town of Glenelg. To book, call 1300 721 514.
For more information please visit: http://www.oakshotelsresorts.com/
*Terms and conditions apply, subject to availability. Minimum two/three night stay applies. Weekend surcharges may also apply. Valid until 27 September 2014.
ABOUT OAKS HOTELS & RESORTS Oaks Hotels & Resorts is one of Australia's largest self-contained, accommodation providers, currently incorporating a portfolio of 47 properties spanning Queensland, New South Wales, Victoria, South and Western Australia as well as New Zealand, Thailand and the United Arab Emirates. For more information, visit www.oakshotelsresorts.com.
ABOUT MINOR HOTEL GROUP Minor Hotel Group (MHG) is a hotel owner, operator and investor, currently with a portfolio of more than 100 hotels and suites in operation under the Anantara, AVANI, Per AQUUM, Oaks, Elewana, Marriott, Four Seasons, St. Regis and Minor International brands in Thailand, Indonesia, Vietnam, Malaysia, China, Cambodia, the Maldives, Sri Lanka, Tanzania, Kenya, Mozambique, the UAE, Australia and New Zealand.
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Oaks Hotels & Resorts Australia offers an extensive range of more than 40 resorts, retreats and hotels across Australia, New Zealand and the United Arab Emirates.
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Write an iPhone application
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11 years of experience
Accepting new patients
1232 Johnson Ferry Rd
Marietta, GA 30068 Phone number & directions
Patient Reviews
Patient Reviews ? Write a Review
Overall Rating:
Total Ratings
Total Reviews
Dr. Atkins helped my conquer my battle with lifelong acne. Absolutely LOVE the Fraxel treatments. She is very professional, knowledgeable and trustworthy. Her care, followup and concern for her patients is very impressive as is her wonderful staff. Highly recommend!
Please don't see this doctor!!!!!
After many appointments to see doctors for my awful stomach, flanks and bra fat. I choose Dr. Atkins because she had great reviews, she took time to talk to me about my surgery and then was very artful in her delivery of my results. I would highly recommend this to anyone who wants to loose the mommy tummy!
I went to see Dr. Atkins for help to minimize the appearance of my cellulite and reduce the pronounced fat pockets on my outer thighs. I'm relatively young (31) but hadn't worn shorts in YEARS and absolutely dreaded being in a bathing suit. Dr. Atkins spent time explaining to me what the options were, and more importantly for me, treatments that would be a terrible idea and potentially make the problems worse. I'm so glad she spent the time to have this conversation, because other practitioners were recommending those procedures, and it scares me to think what could have happened. The treatment plan we went with was 1) Elixis to "melt" the fat pockets and 2) Smooth Shapes to smooth out the pockets and the cellulite on my legs. The price was what I expected (not cheap), but is was SOOOO worth it. Dr. Atkins and her team executed on our plan beautifully, and now my legs look SOOOOOO much better. The fat pockets were reduced and smoothed, so now I have a curvy, feminine figure, and the cellulite (while still there, because you can never get rid of it) is much less noticeable and not enough to keep me out of shorts anymore. I would highly recommend Dr. Atkins and her team for these services. They are friendly, straight talkers, and the results are real!
i was very pleased with dr atkins , and her staff.
Botched abdominal smart lipo - am having to have corrective surgery. Has reputation for discrediting all of the many who complain or give honest bad reviews. She's had to change the name of her practice to get around all of the complaints and public bad reviews. She is very charming and convincing - so please do very thorough research before allowing her to touch you.
I love going to Dr. Atkins for all of my Derm visits. I have always suffered with acne breakouts around the holidays and rely upon Dr Atkins to clear my skin before special events. She knows my skin and I am always so happy with my results.
Atlanta Medispa and Surgery Center, LLC is a place you never want to go.
Do not let Debra Atkins perform smart lipo on you. This woman does not know what she is doing. I wasted a lot of money. I had a sheet draped over my face during surgery and felt like I was suffocating. They kept telling me not to remove it. I have never heard of this before, but was too drugged and out of it to protest. Afterwards, I still tried to be positive and give them the benefit of the doubt but did not see any reduction in the areas I had treated. My best friend had the smart lipo surgery the same day I did, and she is also not happy. I should have reported her for draping the sheet over my chest and head area. It was flat down on my face, I had to hold it up with my fingers.My friend and I had to wait an hour at Starbucks until they opened their office for our scheduled surgery. Take my advice and do not go to her. Her staff is extra friendly because they want you to spend your money there, and then afterwards they do not want to have anything to do with you.
I have had the greatest experience with Dr. Atkins. She is the first cosmetic doctor who hasn't made me feel like they'll do anything to get my money. She even told me I wasn't a good candidate for a procedure I thought I wanted that cost $$$ and recommended a different procedure for me and I am completely happy with the results. I will not be letting anyone else touch my face. Absolutely recommend Dr. Atkins.
The office is very nice and clean but typically empty. The doctor in my opinion after seeing a a couple different appropriately trained and educated should never be able to conduct medical services. She was unsuccessful at fulfilling her promises and spoke badly about past patients.
I love Dr. Atkins! I appreciate a doctor who actually knows what they're doing. She talked to me in depth about my procedure and actually took the TIME to answer my questions.. some of which might have seemed like stupid questions! She was super nice and the girl at the front desk was so nice and you could tell she loved working there. I will definitely be going back for more!
Don't price shop when it comes to your body go to the best. I am so happy with my lipo results.
She took of a mole that was malignant that dermatology office missed a few weeks before. Dr Atkins saved my life thank you
I have struggled with acne my whole life, until now! I bought a package with Dr.Atkins and go in once a month for treatments. It has been easy, convenient and a success!
Dr. Atkins too several calls on her cell phone while treating me. She joked about how patients could be asked anything while under the surgical cocktail she and her husband provide for surgery. I wanted to not walk but run from this Dr. I did visit both the East Cobb and Buckhead locations. Both are erie, quite, perhaps struggling to stay afloat. The feeling that sees patients as dollar signs, not people is there. Dr. Atkins is more about the money then the patient. There are many truly Board Certified professionals in the area that dont recommend treatments to just make a buck. Would not recommend to a friend or family member.
I have researched her board certification is not recognized by the Georgia medical review board
I had my lips injected by a "board certified" plastic surgeon in Atlanta and he totally jacked up my face! Dr. Atkins fixed this problem in one visit and I will never go any where else! She is talented beyond belief and I would highly recommend her to anyone that is looking for an artist!
Overall very happy with results, have had lasers, facials, physical skin exam and she is very through and accurate. I went to Dr. Greene across the street and she was less than stellar. I would recommend her highly.
Love, love, love her!!! Very well educated, easy to talk to, great listener.
I must admit that I didn't like the looks of wrinkles or smile lines or crows feet, etc. next to my eyes as it made me look older than I feel. ...
I went to two other Doctors to get my face cleared and they kept putting me on pills. She took the time to diagnose and treat me skin. Great job, thank you!
I went to get botox and am very happy with my results. I have been to other places and I found her accurate and listen to my needs unlike other doctors who just want to get in and out.
I have been to 11 doctors across Atlanta for Botox, and she is the best I have had! She uses less and gives me great results. I have been going to ...
I was very pleased with my visit. I was treated for a skin condition and I am very pleased that I was called to my attention in time for me to treat the problem. I will go back and tell all of my friends to go to Dr. Atkins. She is the best!!
I went in for a boost to my self esteem and body and Dr. Atkins and Frodel made me feel right at home. I got Smartlipo liposuction on my belly and flanks and a mini facelift. I look like my daughter's friend instead of an old overweight woman. Thanks Dr. Atkins and Frodel!


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Itron (NASDAQ:ITRI)
Q2 2014 Earnings Call
August 05, 2014 5:00 pm ET
Barbara J. Doyle - Vice President of Investor Relations
Philip C. Mezey - Chief Executive Officer, President and Director
Steven M. Helmbrecht - Chief Financial Officer, Principal Accounting Officer and Executive Vice President
Sean K.F. Hannan - Needham & Company, LLC, Research Division
Craig E. Irwin - Wedbush Securities Inc., Research Division
Patrick Jobin - Crédit Suisse AG, Research Division
John Quealy - Canaccord Genuity, Research Division
Benjamin J. Kallo - Robert W. Baird & Co. Incorporated, Research Division
Andrew Hughes - BofA Merrill Lynch, Research Division
Good day, everyone, and welcome to the Itron Incorporated Quarter 2 2014 Earnings Conference Call. Today's call is being recorded. For opening remarks, I'd like to turn the call over to Ms. Barbara Doyle. Please go ahead, ma'am.
Barbara J. Doyle
Thank you, Blake, and good afternoon, to everyone on the call. Welcome to Itron's Second Quarter 2014 Earnings Conference Call. We issued a press release earlier today announcing our results. The press release includes replay information about today's call. We have also prepared presentation slides to accompany our remarks. This presentation is available through the webcast and through our corporate website under the Investor Relations tab.
On the call today, we have Philip Mezey, Itron President and Chief Executive Officer; Steve Helmbrecht, Itron Executive Vice President and Chief Financial Officer; and John Holleran, Itron Executive Vice President and Chief Operating Officer. Philip will lead off the call with a summary of our operating results and the business environment. Steve Helmbrecht will cover our second quarter financial metrics and provide updated financial guidance for the full year of 2014. Philip will close the prepared remarks portion of the call with some summary comments. Then Philip, Steve, John Holleran and I will respond to questions using the process that the operator will describe for you.
Before I turn the call over to Philip, please let me remind you of our non-GAAP financial presentation and our safe harbor statement. Our earnings release and financial presentation include non-GAAP financial information that we believe enhances the overall understanding of our current and future performance. We have included reconciliations of differences between GAAP and non-GAAP financial measures in our earnings release and financial presentation.
We will be making statements during this call that are forward-looking. These statements are based on current expectations and assumptions that are subject to risks and uncertainties. Actual results could differ materially from these expectations because of factors discussed in today's earnings release and the comments made during this conference call, and in the Risk Factors section of our Form 10-K and other reports and filings with the SEC. We do not undertake any duty to update any forward-looking statements.
Now please turn to Page 4 in the presentation, and I'll turn the call over to our CEO, Philip Mezey.
Philip C. Mezey
Good afternoon to everyone and thank you for joining us today. Itron's second quarter results were positive and show our continued improvement in operating performance. We reported $489 million of revenue and $0.54 of non-GAAP EPS. Non-GAAP operating income increased 10% on revenue growth of 1.5%, reflecting benefits from increased volumes of high-margin products and company cost reductions.
Steve will cover segment performance in more detail, but let me review revenue highlights for the quarter on Slide 4. Double-digit revenue growth in both Gas and Water more than offset a decline in the Electricity segment. Our Gas and Water businesses continued perform very well with growth in every region. Electricity performance was largely as expected, as we continue to reduce exposure to low-margin business and focus our resources on solutions where we have strategic differentiation.
I'm pleased with our sales performance in the quarter. In the first half of 2014, I truly believe that Itron's products, services and technology for the utility industry are unmatched. We have a broad range of smart grid alternatives for both public and private networks, deployed at scale around the world. Good customer wins this year in all 3 of our business segments, served to validate the strength of our competitive position and the breadth of our product portfolio. In addition, utility spending is higher in several key markets. In particular, North America business has improved and looks to be strong through the end of the year.
In Water, budgets are getting approved, projects are moving forward and we are seeing higher demand in our distribution channel. In particular, we are seeing growth in smart and advanced systems in communication modules. Attendance was noticeably up at the American Water Works Association conference in Boston earlier this year, which is often a leading indicator of sales activity. In Gas, several of our customers are increasing their capital spending, following a colder-than-usual winter. This is driving higher volumes of gas meters, regulators and communication modules.
And in electricity, our backlog has increased this year with significant contracts for electric smart grid projects. These projects include FirstEnergy, Duke Energy and the Los Angeles Department of Water and Power among others. In the Asia-Pacific region, we see good potential sales activity across all 3 business sectors. Latin America looks relatively consistent to last year overall with increased opportunities in Gas and Water. EMEA is not as strong as the other geographies. Business in EMEA remains uneven with bright spots in Gas and Water, including heat metering and heat allocation business in the Water segment. The situations in the Ukraine and the Middle East add to uncertainty, so we'll continue to monitor the outlook for EMEA.
Overall, our sales performance in the first half of the year, our strong competitive position worldwide and improved utility spending give us cautious optimism for the remainder of 2014. Now let me turn to backlog in bookings on Slides 5 and 6. Total backlog of $1.3 billion was up by 25% year-over-year. 12 months backlog at $675 million increased by 21% year-over-year, and increased by 10% sequentially from Q1. Our backlog in a number of substantial frame orders, such as 3.7 million meters with gas to France and the 4 million end points with Duke provide added visibility for increased revenues in 2015 and beyond.
In the second quarter, we had a solid bookings totaling $478 million with a number of very good bookings from a diverse set of customers. For example, we booked $23 million with Duke Energy in Q2. This was the first booking under the agreement we announced in April for up to 4 million OpenWay endpoints in support of their electric grid modernization project. Other notable bookings in the quarter include a contract for electric cellular meters with the Los Angeles Department of Water and Power, a managed hosting contract with the Southern Connecticut Gas and significant water bookings with Veolia in France, Aqua America Utility Group in Ohio and Sanepar in Brazil, among others.
And today, we announced that the city of Bismarck, North Dakota has selected Itron to help modernize its water distribution system. The city purchased Itron's AMI solution, Itron analytics and services. They will share the Itron fixed network installed at Montana Dakota Utilities Company, which provides a cost effective solution for both utilities. We are proud to be a part of this innovative public-private partnership, which may also service as a template for other municipalities. While large contracts like we signed in the first quarter certainly add to our backlog, consistent book and ship business in our core customer base adds to our revenue stability.
Now I'll turn the call over to Steve to cover our financial performance.
Steven M. Helmbrecht
Thank you, Philip, and good afternoon. I will begin with Slide 7, which summarizes consolidated company results for the quarter compared with the second quarter of 2013. As Philip highlighted, total revenues of $489 million grew 1.5% compared with last year, due to strong performance in both Water and Gas. Gross margins of 33.3% improved by 20 basis points. Non-GAAP operating margin of 7.2% increased by 50 basis points. Our margins are benefiting from the higher relative contribution from the Water and Gas segments, as well as lower manufacturing costs in our Electricity segment and other operating expense controls across the company. Adjusted EBITDA also increased year-over-year. Adjusted EBITDA was $47.3 million this quarter, representing a margin of 9.7%, an increase of 40 basis points from a year ago.
On a GAAP basis, we had diluted earnings per share of $0.49 compared with $0.31 per share in 2013. Higher revenues and a restructuring adjustment were partially offset by a higher tax rate compared with last year. Non-GAAP diluted earnings per share, which exclude the impact of goodwill impairment, restructuring charges, acquisition related expenses and amortization and intangible assets and debt fees, were $0.54 for the quarter, compared with $0.58 in 2013.
EPS improved with strong sales execution in the Water and Gas segments and overall operational cost management, offset by higher interest and tax expense. Slide 8 provides more detail behind our EPS performance. Revenue growth and gross margin improvement drove $0.06 of improved earnings, while non-GAAP operating expenses were flat year-over-year, let me add some color to our operating expense performance.
Reduced headcount and lower litigation expense and reserves were offset by 2 key items. First, higher variable compensation being accrued in areas where we are meeting bonus targets. And second, hiring at our Bangalore R&D facility and our newly opened global business service center in Ireland. The building and staffing of these centers created approximately $2 million of duplicative expenses in the second quarter. However, these investments will drive long-term sustainable savings and efficiencies in the business.
Below the operating line, increased interest expense impacted earnings by $0.03 and a higher effective tax rate impacted earnings by $0.07 compared to last year. The higher interest expense is due to a rate swap agreement that took effect during the third quarter of last year to fix the rate on a portion of our debt. The higher tax rate is being driven by the expiration of the U.S. R&D tax credit, which has not yet been reinstated this year and the treatment of certain deferred tax assets we discussed when we provided our original guidance for the year. While these items are impacting our reported effective tax rate, they are not increasing our cash taxes.
Free cash flow in the quarter was negative $10.4 million, compared with a positive $4.2 million in the second quarter of 2013. During the quarter, higher operating profits were offset by a temporary build up in net working capital, specifically an increase in receivables. And as we mentioned on the first quarter's earnings call, many payables recorded in Q1 were settled in the second quarter.
Looking at free cash flow for the first half of the year provides some more normalized view due to the timing of certain payables and receivables. During the first 6 months, free cash flow was $47.8 million, an improvement of nearly $58 million over 2013 due to higher profits, better relative working capital metrics and lower capital expenditures. Since quarter end, we've already collected a number of the outstanding receivables. We are confident that our cash flow generation will improve this year, excluding any extraordinary items. Looking ahead, we expect free cash flow for the full year to be in the range of 3% to 4% of total revenues.
Turning to liquidity. We finished the quarter with $115 million in cash. During the quarter, we repaid about $20 million in debt, bringing our balance down to $328 million. In addition, we repurchased about 107,000 shares of stock for $4 million. Now I will update you on the status of the restructuring projects we announced in 2013. In September last year, we announced a restructuring plan to reduce our workforce by 9%, representing approximately 750 positions. In Q2, we reassessed certain restructuring actions, which resulted in a reduction in expected costs. We continue to estimate an annualized savings of about $30 million once complete. We are now about 75% complete with the workforce reductions and are on track with the facility activities. We are making good progress and the savings to date are contributing to the steady improvement we have seen in gross margin.
I'm also pleased to announce the establishment of a new global business services center in Ireland, as I mentioned. The center is now open and we've hired 35 employees at the site. Currently, the center is consolidating finance, accounting and other previously decentralized activities in Europe, Africa and the Middle East. The benefits to Itron include reduced costs for more efficient resource utilization and a greater degree of standardization that comes from centralized control and oversight. We have identified 70 positions that are being consolidated into the center, resulting in more than $3 million in annualized savings in 2016. We are on schedule and have already migrated functions from 8 countries into the center. Our savings over time will increase as we transition more roles and functions into our shared services model concurrent with our global ERP platform rollout.
Now let's move to segment performance beginning with the Water segment on Slide 9. The Water team continues to deliver strong results, with record revenue of a $151 million in the quarter and growth in every region. Water revenues grew by 14% compared with the second quarter of 2013, driven by global smart water projects, strong book and ship business and thermal and heat allocation business in Europe. Gross margin decreased slightly to 35.3%, due to product mix and warranty costs. Last year, our results included a warranty reversal that benefited the gross margin by about 100 basis points. Non-GAAP operating margin also increased more than 140 basis points to 15.3%, driven by the higher gross profit compared with last year. The improved performance of water drove a slight increase in sales commissions. Water is a profitable, growing business for Itron and we are very pleased with the performance in the quarter.
Now turning to the Gas segment on Slide 10. Gas also had a strong quarter. Gas revenues of $154 million grew 13.5%, compared with last year. Every region grew on a constant currency basis driven by higher shipments in virtually all product categories. Both North America and EMEA delivered particularly strong growth. High-margin gas modules drove much of the benefit in North America. EMEA's growth was driven by a pickup in frame order shipments on Smart Meter projects in the Netherlands, Azerbaijan and Belgium. Gross margin was down 20 basis points due mainly to product mix. Non-GAAP operating margin was 17.8% in the quarter, up 170 basis points compared with last year. The higher gross profit combined with lower G&A costs more than offset increased product development investments for new products.
Now I will discuss the Electricity segment on Slide 11. Electricity revenues decreased 14% year-over-year on the lower volumes, driven by timing of projects in EMEA, our exit from low-cost basic metering business in Brazil and a temporary production delay in North America. Performance in the Asia-Pacific region in the quarter improved over last year, with increases in Indonesia and Australia. We also had a higher software and services revenues in Japan, resulting from the contract we announced in April to provide our smart grid software to Mitsubishi Electric for the smart grid deployment at Chubu Electric Power Company.
While electric gross margin and non-GAAP operating margin were impacted from the decrease in volumes and mix, it's important to note that we are reducing costs and expenses in the segment. Lower manufacturing costs are partly mitigating the volume declines on the gross margin line and non-GAAP operating expenses declined by 6% year-over-year. Steps we have taken to date are driving improvements in margins and adjusted EBITDA. We will continue to implement changes that are necessary to bring profitability to our targeted level. This is a top priority for the company, which Philip will discuss further in his closing remarks.
Now let's turn to Slide 12 and review our updated guidance for 2014. For the full year 2014, we expect revenues to be in the range of $1.9 billion to $1.975 billion, and non-GAAP diluted EPS to be in the range of $1.50 to $1.80. This guidance assumes annual gross margin between of 31% and 32%, and average shares outstanding of 39.5 million. It also assumes an average euro to U.S. dollar exchange rate of $1.36 for the year compared with the $1.33 assumed in our original guidance. The change in foreign exchange rates resulted in about $25 million to $30 million of revenue benefit in our updated guidance and minimal impact on EPS.
We also forecast a higher effective tax rate than originally planned, which impacts EPS guidance by about $0.09 a share. This is driven primarily by a change in taxable income by jurisdiction. Our annual non-GAAP tax rate will be between 33% and 34%, exclusive of any additional discreet items. And the guidance we provided last February, we estimated a tax rate of 30% to 32% for the year. So our EPS guidance range would have been about $1.60 to $1.90, had the tax rate stayed constant.
With that, I will turn it back to Philip.
Philip C. Mezey
Thank you for that update, Steve. Q2 was our third consecutive quarter of year-over-year growth in revenue, gross margin and non-GAAP operating profit. Our 12 month in total backlog have both increased more than 20%. Our execution is certainly improving and we are pleased to raise our full year guidance for 2014.
During our last earnings call, I reiterated Itron's financial goal for mid-30s gross margin and mid-teens EBITDA margin and I would like to update you on the steps we are taking to achieve these targets. Looking at our Gas and Water businesses, we are executing well in both segments. This includes day-to-day transactional business in addition to large tenders, such as Gaz de France, Irish Water and City of Baltimore, among others.
Gas and Water are performing very well with the opportunity to get even better. The Electricity business is operating in a challenging environment, which we are aggressively addressing. I stated on our last call that we're turning our Electricity business to profitable growth is my top priority. Our financial target for the Electricity business is to achieve high-single digit EBITDA margin by the end of the 2016. We will achieve this target with long-term sustainable cost reductions and with other actions to rebalance our existing electric business portfolio. And we will grow revenues in our high-value, high-margin businesses.
We have announced several actions, including additional printed circuit board outsourcing and the closure of electric product factories in Sumaré, Brazil, and Saudi Arabia. We are nearly complete with a review of the additional activities to streamline the Electricity business and I will continue to update you with more specifics as we move forward with plans and actions.
In all, I expect the combined efforts to drive more than $40 million of annualized cost and expense improvements in the Electricity segment. While we are moving aggressively, given the legal and regulatory environment in different countries, the full benefits will take a minimum of 24 months to achieve. However, we will demonstrate EBITDA improvements during this timeframe as we execute our plans.
I have also asked our corporate team to aggressively reduce Itron's G&A structure and costs. The opening of our global business services center in Ireland that Steve described, is an important step among others. Michel Cadieux, Itron's Senior Vice President of Human Resources is leading an effort to further reduce spending across the company. To be clear on this, my expectation is to reduce the current level of G&A expense, as well as to reduce it as a percentage of revenue. The goal is to drive scalable process improvements that we can leverage as we grow the business. As we strengthen our business profitability, we will not lose sight of growth.
As I discussed last quarter, we have been awarded numerous smart grid electricity contracts that total more than $1 billion of revenue. Many of the contracts are large multiyear projects. We forecast that these contracts will generate more than $80 million of incremental OpenWay revenue by year end 2016. Our efforts to reduce costs and realign the business, combined with over $1 billion of new electricity revenue, will drive significant profitability and cash flow improvements. These actions put us on track to achieve our high-single digit EBITDA financial target in electricity as we exit 2016.
We will also keep intently focused on innovation, which is imperative for the utility industry. Innovation remains a core initiative at Itron as we reshape our business. Itron has a deep domain expertise, centered on technology that provides valuable, actionable data to our customers. We invest in R&D to bring this expertise to market through new products and solutions.
As an example, we announced today the China Light and Power in Hong Kong is testing Itron's new adaptive communications technology on their OpenWay smart grid platform and network. This is Itron's latest technology that combines RF Mesh and power line carrier communications on the same chipset. It enables meters and other grid devices to intelligently and dynamically switch communications modes between RF and PLC to provide optimum network performance and connectivity. This means better performance at lower total cost of ownership and better support for grid analytics at the device level, such as load management and distribution automation.
Itron is first to bring this new technology to the market and we are delighted to work with China Light and Power to simplify deployment and improve conductivity across the high density in Hong Kong environment. Fundamentally, Itron's long-term growth lies in leveraging our smart technologies and data expertise through innovative new software and services that deliver business outcomes to our customers. New software and services will accelerate payback opportunities for utilities to deploy smart systems, by helping them to unlock more value from the data. With this focus, we will secure a recurring high margin revenue stream in addition to our core metering and network product revenues.
Today, our software and services business is less than 10% of Itron's total revenues. We see opportunity to materially expand this business organically, through our partners and with targeted M&A. As we continue to execute our strategy with healthy growth in Gas and Water, and as we move from a market share first focus to a profitable growth focus in our electric business, I am confident that we will drive long-term -- value creation for our customers and our shareholders.
Thank you. Now let's take some questions.
Barbara J. Doyle
Hello, Blake will open up the call to some questions, please?
Question-and-Answer Session
[Operator Instructions] And we'll take our first question from Sean Hannan at Needham & Company.
Sean K.F. Hannan - Needham & Company, LLC, Research Division
So you have provided a lot of color certainly around the outlook regionally. I was just looking to see if perhaps we could break down a little bit more some perspective in some context, particularly as we look to the EMEA region? When we pull out the impact, say, Ukraine and we think about the conditions in Europe today, and specifically what's going on with some of the more identifiable tenders and in the countries, willingness to actually move forward with projects and the big picture. Has there really been that much that's actually changed in the past 3 months since you've last reported or deteriorated? Or just really much of the same choppiness and slow decision-making that we were already seen?
Philip C. Mezey
Yes. Sean, so as you point out, I think you're focusing in largely on an electric topic, although, it would clearly affect Water and Gas. We said that Water and Gas has been strong in the EMEA region x those markets of concern that you mentioned. And we really don't have any new news on the large electric tenders.
Sean K.F. Hannan - Needham & Company, LLC, Research Division
Okay. So it's not like we have an issue that is fundamentally changing on us. It's just more of the same frustration in, in some manner of speaking, a subsegment of your business?
Philip C. Mezey
Yes, there is no fundamental change. I think what our Q2 results show is a strength in diverse revenues. And this comment I made about no individual large booking but a great breadth of strong business, both within EMEA and across our other regions.
Sean K.F. Hannan - Needham & Company, LLC, Research Division
Okay, that's great. That's helpful. Now I guess on the other side of the coin for that, when you look at the pipeline of opportunities and what you expect could materialize in the back end of the year, it sounds thematically like we're very positive around water and gas. When we think about awards in there -- for the remainder of '14, how do you feel about the different applications and, particularly, the different regions? Is there anymore color you can provide around how perhaps some press-worthy announcements could materialize in any of those application segments or regions?
Philip C. Mezey
So Sean, yes. In terms of larger color, I mean, I'd point back to this general strengthening of the backlog, particularly the 12-month backlog, so an improvement in visibility in our large-contracted and in frame-order business and, again, this diversity of bookings. While there certainly are opportunities for, as you say, newsworthy bookings, we really are looking at just the steady growth of the broad business portfolio.
And we'll take our next question from Craig Irwin at Wedbush Securities.
Craig E. Irwin - Wedbush Securities Inc., Research Division
I wanted to ask you a big-picture question about the outlook for North America. So I guess it was probably 2 years ago this time we described the 25-million-unit opportunity, 25 million units in some stage of procurement. Now that you've taken down Duke, a nice chunk from Northeast utilities, it's just probably about 20 million left? Is 20 million still a good number? And can you update us on how the conversations are evolving, how things have developed over the last couple of quarters, and if you see anything likely to change in the back half of the year?
Philip C. Mezey
So the last discussions we've had on this, Craig, are further regional developments, as we see increased regulatory support in Pennsylvania, Ohio, moving to Indiana, strong discussions in Massachusetts, New York and New Jersey. So we have a sense of just the market advancing of a discussion about the increased reliability of the grid, as we see a strong business returns on the projects that have gone out there that there is a strong business case for the market to continue to move forward. There is a bull case in the longer-term on North America with the EPA ruling on CO2 and energy efficiency goals that have been set at the state level or the carbon caps, essentially, that have been set at the state level. That this is a stimulus, potentially, for energy efficiency over the mid to longer term. So I would say that the market continues to evolve with regulatory support in selected markets. And I really can't say that we've looked at that 20 million number recently, but there are a broad range of opportunities out there.
Craig E. Irwin - Wedbush Securities Inc., Research Division
And another big-picture question, if I can. So every time I attend one of the working-group meetings, I go to with some different utility executives. The conversation usually devolves into how do we fix the expected disintermediation of the grid from solar power. And looking at what [indiscernible] is doing in the New York ISO and concept of net metering for solar, it's fairly obvious that you have 2 meters on a house, one for the electricity generation and one for the actual production of the solar panels. Can you update us whether or not you have any products with the match for dual metering at residences if we were to see rate striped between similar to what's done in commercial and industrial markets? Is this something that would create an incremental opportunity for Itron over the next several years?
Philip C. Mezey
Craig, great question. The experience that we have had with solar so far is, as you say, it's been stimulus of adding a second meter to the house. As you may recall, within the past year, we've put out a press release in which Itron has been named the largest solar metering provider in North America. That's through largely a cellular offering. But of course, all the smart meters that we put out in the field are net meters. And practice, as you point out, net metering has not really told the full story because the solar business model is that a second provider is leasing space, or financing, or doing something that means there is a separate measurement opportunity, and we have benefited in selected markets from that measurement opportunity. Well, utilities do worry about being disaggregated as a result of solar. So far, that has created a larger number of metering opportunities for us. We have talked about taking the measurement in communications technology that we've embedded in the meter, working with inverter providers and electric vehicle charging providers to embed this technology directly into their devices, so that we don't have a second enclosure. And then I'll point out that I go to a lot of those meetings as well, and one of the things that we're going to see the utility is fighting back on is with community solar and other programs, in which the utility is actually building out its own solar offerings in some jurisdictions and sort of fighting back on the business model. So all of the scenarios that we see developing, there are nice opportunities for Itron in there.
Craig E. Irwin - Wedbush Securities Inc., Research Division
Excellent, excellent. And last one if I could squeeze it in, is a housekeeping question. Steve, could you maybe give us a little bit of color and quantify the revenue impact from the manufacturing delays at Electricity North America?
Steven M. Helmbrecht
Yes, Craig. That was about $15-million impact in the quarter, which we expect to make up over the course of the year.
And we'll go to our next question from Patrick Jobin at Crédit Suisse.
Patrick Jobin - Crédit Suisse AG, Research Division
The first question is just back on the electric segment. Philip, you went through kind of your view to get that segment back to a high single-digit EBITDA margin. I think in the past, you've highlighted about 20% of that business that you could reshuffle to certain extent or potentially exit some of those businesses. Can you just update us on kind of evaluation and timing for kind of moving forward with that? And then I have a follow-up.
Philip C. Mezey
Okay, Patrick, sure. So just to reset that conversation, it's that there are portions of the electric business performing very well at our targeted margins' areas where there were improvement projects to get products to a higher margin in some areas where, for competitive reasons, we don't feel the current product offering is going to meet our financial objective. And we have already talked about some selective exits that we've taken. And we will, over the course of this study that we've done, take more of those through this period of getting to this total annualized $40 million expense improvement and this gross margin improvement that we forecast within this EBITDA margin period through the end of 2016. And so what we're finding is that we've gone through and studied products, customer, geography, that we have a very clear handle now on the contributions of each of these products, and that we see a period of really transitioning away from some of these less attractive markets, we call this market share focus to this profit focus, where we see growth in our higher-profitability markets, North America being an outstanding example, as we deemphasize some of the basic electric metering sales and markets that have become highly commoditized. So that number has some real flex in it. That 20% number that we took a quick look at, we really refined that and -- but expect that you're going to see not a big step function here but just a readjustment of the revenues of the businesses we move towards improving overall gross margin and bottom line performance. We are not -- and the reason that, that adjustment is going to take some time, of course, is that we are not going to abandon our customers. We're going to make this transition a smooth one.
Patrick Jobin - Crédit Suisse AG, Research Division
So just on that transition, help me understand kind of the cadence of these cost reductions and business realignment. I mean, I guess, from the high level, what are you thinking the kind of normalized growth rate should be for this industry -- not necessarily by segment, but if you looked at electric for example, over the next few years? And should we be thinking about these cost materializing -- cost-outs materializing more in the late '16 and something to understand kind of how we should be thinking about '15 at this stage?
Philip C. Mezey
Yes, it's a great question. And of course, we're in the period of the year in which we're doing our '15 business planning, and we'll update you much more precisely in our '15 guidance on our Q4 call. That said, there are kind of 2 pieces here. We've talked about a series of savings through a restructuring that you've just sort of say we're 75% through. We're starting to see the benefits of that. We expect to see EBITDA margin improvement in the electricity business steadily through 2015 as a result of those savings and other work that we are doing. And to your questions sort of about where we expect that to accelerate some -- what is yes in 2016; and again, this is driven by some regulatory and controlled labor markets in which it takes somewhat longer into order to realize some of the savings in those other markets. And so we project that those will be in 2016.
And we'll take our next question from John Quealy at Canaccord Genuity.
John Quealy - Canaccord Genuity, Research Division
First question. In terms of electricity, Philip, do you think you get that profitable on an EBIT perspective this year? Or how should we think about that?
Philip C. Mezey
That is certainly our goal, yes.
John Quealy - Canaccord Genuity, Research Division
Okay. On the gas side, things look like they're going really well. I would imagine that's some share gain. You just, I think a couple of questions ago, talked about focusing on profitable business. I imagine that's not lower margin. Or talk to us about the dynamics of what's going on in gas, please.
Philip C. Mezey
So gas, let's look across meters, modules and regulators. We are having a record meter and regulator year in North America. That is largely driven by, of course, that large-contracted SoCalGas. Now that has a little bit cuts the other way, because a competitor of ours secured the modules, and their market share in the modules space is up a bit as a result of the high shipments that they're making there. But in terms of market share gain in meters and regulators, North America, things are going very well. Internationally, we do have some strong markets in which, I would say, there are some share gains in some of the more attractive gross margin markets. In meters, primarily, it's really the North American market where these modules are such a strong part of the overall revenue and profitability picture.
John Quealy - Canaccord Genuity, Research Division
And a final couple of questions. And I'm sorry if you've talked about this. CFO transition update with Steve, where are you with candidates and things like that?
Philip C. Mezey
Yes, we haven't talked about it recently and we have got some -- I'm excited about the candidates that we got. We're making very, very strong progress and we'll be -- we project through the transition well in the time that we've allotted for it.
John Quealy - Canaccord Genuity, Research Division
Okay. And then lastly, M&A. And I'm sorry, Steve, if you talked about this in your comments. But there is a little bit of a charge for M&A. Can you just talk to that number? And also, what if you looked at it what's the environment for you folks in the back half of the year?
Steven M. Helmbrecht
We talked to -- John, this is Steve. We've talked in general -- there is Philip's remarks about growing the services in the software business and looking at M&A. But I think that's more of a general comment, because we're really emphasizing the organic growth potential of that particular area as well.
Philip C. Mezey
Certainly that, John, yes. I didn't understand the reference to an M&A charge per se in the results. But rather the comment that I've made that we do see a positive outlook in this space and there certainly are adjacencies and the opportunities for us, I think I've talked about this several and several times about getting more value out of the data. We see some outstanding examples of that of contracts that we actually have signed and talked about it. Southern Connecticut Gas where we're managing services and even in Bizmarck where we're providing analytics, and they're just -- there are more opportunities for us there. And then,...
Steven M. Helmbrecht
Yes, let me just circle back on that. We haven't -- we didn't know -- noted disclosed activity in the quarter. We did have some final compensation payments related to a prior activity which flows through one of the schedules. And that's really, I think, what you're reaffirming to. I just wanted to follow-up on that original question.
And we'll take our next question from Ben Kallo at Robert W. Baird.
Benjamin J. Kallo - Robert W. Baird & Co. Incorporated, Research Division
If I look at your guidance, I just kind of add up Q1 and Q2 and then look at cadence of historically, should we expect something different this year than previous years as far as the years usually being back-end loaded with the utility budget flush? I'm trying to rectify...
Philip C. Mezey
Yes, Ben. It's -- yes, it's a fair question. It's just a -- we see the second half of the year as really being on the -- our original plan, which are already -- when we provided guidance to the originally, for 2014, we said that the second half would be stronger than the first half is what we had planned and projected for some reasons that we've discussed on the call. And in the last call, we've come out stronger in the first half, which does not necessarily translate to just projecting that same shape for the second half of the year. We still see that second half on plan. And so we're really not ready to go get out further than that.
Benjamin J. Kallo - Robert W. Baird & Co. Incorporated, Research Division
Got it. And then, if I can -- and sorry if I missed this, but any update on Japan opportunities?
Philip C. Mezey
We have not provided any update. What's happened in the Japanese markets is, is that the METI, the ministry of the energy and technology, has really encouraged the utilities to go out and make selections for their initial technology. There has been a massive amount of RFP and bidding that has gone on in that market. And not surprisingly, the vast number of awards have gone to Japanese suppliers. So the market is really rushing forward, without having achieved initial -- many initial proofs points or pilots. It's an exciting market. We're very pleased with the progress that we're making on with Mitsubishi Electric on the Chubu project. So it continues to be a market of real interest for us.
And we'll now go for a follow-up to Sean Hannan now from Needham & Company. [Operator Instructions]
Sean K.F. Hannan - Needham & Company, LLC, Research Division
So just a question on the guidance. So if I look at a blended gross margin for the year with what you provided here, 31% and 32%, and I also think about how your -- the midpoint of guidance on the top line, you should still have a, perhaps, a second half that is better on the top line than the first half. But the gross margin guidance that seems to be implied for the second half seems to be materially lighter. Not that on a blended basis. This is an issue, obviously, we're all raising numbers here. But just want to understand the dynamics of what's behind that for the third and the fourth quarters.
Steven M. Helmbrecht
Sure, Sean. This is Steve. That's primarily a mix issue. A lot of the strength in the first half come from the North America gas modules, which is a very high margin. And so, as we look out over the second half, that -- just a relative shift in mix is really contributing, we're not seeing any -- or looking out towards any ASP for macro trend. It's really more mixed-based overall.
Sean K.F. Hannan - Needham & Company, LLC, Research Division
Okay. And then -- so when we think about the restructuring and the benefits, my understanding is that a lot of those benefits, at least those actions taken thus far, are impacting more so within the gross margin line. If we think about the workforce reductions now 75% complete, can we quantify where we are in terms of how much on a run rate basis are we achieving at current point of that goal of $30 million? Is that 75%? I think it's a little bit less than that. But if you can help quantify it for us, that'll be helpful.
Steven M. Helmbrecht
Yes, you bet. And we have talked about fully achieving the annualized savings in 2015. There has been some change a bit in our completion timetable with some of the headcount reductions due primarily to the labor regulations just going through the process. So the amount of savings overall for this year are slightly less than what we have originally expected. No change next year. Just a little bit slower in getting to full realization. I think we've expected about the 60% originally for the year of that savings, and now we're north of 40% to 50%, again, keeping in mind that we are continuing overall the scope of that restructuring project.
Sean K.F. Hannan - Needham & Company, LLC, Research Division
Okay. So net-net, what we accomplished in '14, we're going to do maybe $10 million to $15 million in savings in lowering cost within our structure, and you're going to get about another $15-ish plus million that comes through next year, excluding any leverage you'd have.
Steven M. Helmbrecht
Barbara J. Doyle
That's about right.
And we'll take our next question from Andrew Hughes at Bank of America Merrill Lynch.
Andrew Hughes - BofA Merrill Lynch, Research Division
Just a quick question on the software and services opportunity. It sounds like it's about $200 million in revenue. Currently, just wondering if you can give us a little more color on where you see that going either on an absolute basis or percentage of revenue basis; and the mix of that incremental opportunity, organic growth versus the M&A opportunities you talked about.
Philip C. Mezey
Sure. So we built up a wide range of software and services over the years. A chunk of that is implementation and install-related work related to some of the large projects that we have in the field. We are globally the largest provider of back-office prepayment solutions, which is, in the U.K. and Africa, a very attractive business for us. And so that's an example of the type of service offering we'd like to expand. We announced this -- again, mentioned the Southern Connecticut Gas, which is actually a managed service in addition to the sale of our products. And what we're seeing over time is the opportunity to help our customers, as they install networks with the operations of the network, the management of the large data sets that are generated out of those networks, and we're -- we have come to market with analysis products, a greater opportunity to create value beyond the revenue cycle, which is where the company has historically have been focused. It is in measuring, for billing as opposed to optimizing distribution networks, and providing better insight to customers. So the opportunities are there. Of course, you've heard others in the marketplace talk about those. But we have a strong incumbent position with 8,000 customers globally and intend to focus more effort going forward, and see a growth rate opportunity and stronger than the projected market rate growth for the basic electric, gas and water markets, with higher-margin opportunities as well. So it's an area in which you're going to hear more from us.
Barbara J. Doyle
Are there any other questions, Blake?
No, there are no more questions in the queue.
Philip C. Mezey
Great. So just in summation, as I said, we have finished off 3 fairly strong quarters with a really good outlook for the remainder of the year. And I must say, through strengthening of the backlog and the planning activities that we have underway, we have clear visibility to a number of cost reductions and operational improvements, as we see, strengthening in a number of our markets that's anchored on just the continued good work that's been done in our gas and water businesses with a strong focus on improving the overall performance of the electric business. I think we're showing evidence of that in our results this quarter. And I hope to be talking to you again soon about steady progress. Thanks, everyone, for your time today.
Barbara J. Doyle
Thanks very much, Blake. That ends our call.
And there will be an audio replay of today's conference available this afternoon. You can access the audio replay by dialing 1 (888) 203-1112, or 1 (719) 457-0820, with the passcode of 860-7656 or go to the company's website, www.itron.com. This does conclude today's call, and we thank you for your participation.
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text:
This film can be purchased on DVD and higher quality versions of the film can be purchased for stock footage purposes. Contact email@example.com for more information
A windmill and wooden chair in forest of trees.
Wagon at sunrise.
Sun is rising from afar.
A view of a windmill panning out to reveal a wooden chair.
Barren farmland.
Fields zoom in to reveal a farmhouse.
"Decision at Friendship"
A house in a deserted plain surrounded by trees and crops.
A man steps out of the house and into the fields.
Black dog approaches and is petted by man.
Old man with glasses walks through fields of wheat then sand.
Old man picks up sand with cupped hands and releases it.
Old man stares into the sky and talks.
Old man continues walking.
Windmill spins as air propels it.
Man with sombrero drives tractor.
Produce lines farmland.
Tractor runs over crops.
Man drives tractor while looking down at crops.
Tractor stops and man gets off tractor.
Man fixes tractor and continues driving.
Red truck drives down the road into a factory.
Machinery is fixed by three men.
Farmland laden with crops.
House sits in the middle of the farm.
Crops line the farm.
A car arrives at a house located in a farm.
Two men out of parked car.
Red arrives.
Two men and a lady come out of car.
A lady and man are greeted at the door.
More guests arrive at venue.
Venue is panned from right to left.
Man gets up and goes to podium to talk to a congregation.
Congregation listens intently.
Man in tractor drives as he watches crops.
Old man with glasses stares at a sky.
Man fixes equipment.
Old man listens.
Congregation looks on.
Zoom out from venue with parked cars.
"A True Story presented by your State Baptist Convention."


text:
Elmbridge Youth Dance Showcase gives a platform to over 100 young dancers from schools across the borough. The evening is an inspirational and celebratory mix of all dance forms, from tap to street, Irish to contemporary and from ballet to Bollywood - there's a bit of everything on offer!
Venue: The Rose Main House
Duration: 120 minutes (inc. interval)
Suitable for 7+


text:
Definition: 'Conalbumin'
conalbuminType: Term
Pronunciation: kon′al-byū′min
1. A glycoprotein (about 78 kDa) containing d-mannose and d-galactose, constituting about 12% of total solids of egg white; it will bind iron ions.
Synonyms: ovotransferrin
The definition information for conalbumin is provided by Stedman's. You can search our medical dictionary here.
Stedman's Medical Dictionary © Wolters Kluwer Health. All rights reserved.


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Passive Reactive Armor
3,478pages onAdd New Page
this wiki
this wiki
| Capitalization
The way the Ratchet & Clank wiki capitalizes words has changed; therefore, this article should be checked, and, if necessary, capitalization should be fixed.
The Passive Reactive Armor was a type of armor developed by Gadgetron. Its pinnacle was the Mega-Bomb Armor, which absorbed most of the energy from enemy attacks and stored it in a pocket hammerspace dimension. In conjunction with a held medium, specifically the Omniwrench 10K, a feedback loop could be channeled from the energy stored in the hammerspace dimension, and upon contact with a hostile entity, trigger an enormous explosion from the wrench. No other armor using the PRA was developed.[1]
- The interdimensional storage of energy may have used the same technology as the Rift Inducer 5000 and the Dimensionator
- Ratchet & Clank: Size Matters (first appearance)
Notes and references
- ↑ In-game description of the Mega-Bomb Armor


text:
If you can't decide on one location to study in this summer, maybe you'd like to go to six or seven? Spend 4 weeks studying European art and architecture with AIFS in London, Amsterdam, Paris, Lucerne, Venice, Florence, and Rome. Students will stay in student residences and hotels as they travel through Europe.
Sao Paulo
Earn college credit in South America's largest city, founded in 1554 by Jesuit priests. São Paulo has a unique ethnic diversity, not found anywhere else in the world. The multicultural metropolis is the economic and cultural heart of Brazil with the highest national consumer market and a vibrant fashion and music scene.
AIFS in London offers a unique academic program. Because of the wide range of degrees offered by Richmond, AIFS students have an array of courses to choose from to help fulfill and complement their degrees. Students can opt to do a Certificate in British Studies Program and focus on courses related to British culture, or choose from a myriad of courses in business, finance, economics, public relations, psychology, sociology, journalism, communications, art, history and more. Volunteer opportunities and an International Internship Program are also available. London is diverse, modern and thriving city, and with AIFS, central London is just outside your door. Situated in the Royal Borough of Kensington and Chelsea, the Royal Albert Hall and Kensington Palace count among the notable neighbors. A major political, financial and cultural center, London is one of the world's most cosmopolitan cities. Home to a multitude of museums and galleries, concert halls, theaters, historic buildings and a host of beautiful urban parks, London has something for everyone.


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The Student Health Center provides both primary and preventative health care to currently enrolled students who have paid the medical services fee along with their tuition. The payment of the medical fee allows students to schedule appointments with medical providers at no additional cost. The caring staff of licensed medical providers is committed to keeping students healthy and providing for their medical needs.
Fall 2016 Hours
- Monday-Thursday, 8 a.m.-5:30 p.m.
- Friday, 8 a.m.-5 p.m.
Flu Vaccine
The Student Health Center staff would like to "Thank" all of the UT Dallas students that participated in the Fall 2016 Flu clinics. Due to the larger number of students that participated the Flu vaccine is no longer available in the Student Health Center. If you are still interested in receiving the Flu vaccine please click on the link below to contact off campus resources and inquire about the availablity of the Flu vaccine.
Mosquito Viruses — Learn more about Chikungunya, Dengue and Zika viruses as well as tips on how to protect yourself.
Contact Us
Student Health Center
Student Services Building 4th floor
972-883-2747 (office)
972-883-2069 (fax)
[email protected]
Mailing Address
Student Health Center
The University of Texas at Dallas
800 W. Campbell Rd., SSB43
Richardson, TX 75080
After Hours Nurse Line
If the Student Health Center is closed, call 972-883-2747 and follow the prompts to speak with a registered nurse about your symptoms at no additional cost.
Other Resources
Student Counseling Center
Center for Students in Recovery
Student Wellness Center
Student AccessAbility
Galerstein Women's Center


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Is Printer Mart incorrect or missing key business information? Update your Hotfrog listing today.
Contact details
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Is Printer Mart in B-103, Jethva Nagar, VL Rooad, Opp Bajaj Municple School Near Rly Station Kandivali W, Munmbai Maharashtra 400 067 your business? Claim your listing and attract more leads by adding more content, photos and other business details.
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Located in downtown Mendoza City, on a beautiful cobblestone street, Huentala Hotel is located one block from Av. San Martin and a few meters from the main points of interest.
Huentala means * * Guanacos Valley and its name pays homage to the ancient huarpes inhabitants, one of the first settlers of Mendoza. Opened in 1976 and located in the heart of the city, the hotel is a landmark in its four-star.
In 2004 it was acquired by Inversiones Huentala Hotel * * and has since been remodeled as a whole, with substantial improvements in infrastructure, services, equipment and exquisite decoration artist Sergio Roggerone.
Rating Hotel Huentala


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Career Opportunities
Are you ready for an exciting career change? Join the team at Martin's Flooring, where we use our talents and skills to make a difference in our community, and in peoples every day lives.
Join the Martin's Team!
At Martin's Flooring we are dedicated to quality products and outstanding customer service. This commitment has enabled us to grow to four locations with stores in Lancaster, Dauphin and Berks County. We are always looking for skilled professionals and tradesmen to help service our customers.
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Are you currently working in a commissioned retail sales environment, but are looking for more? Have you considered a career in flooring sales? Due to our continued growth, our Wyomissing store is looking for a sales professional. Maybe that is you.
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Martin's Flooring has long been regarded as an industry leading premier flooring store. With store locations in Denver, Lancaster, Wyomissing and Camp Hill, customers throughout Lancaster, Berks, Dauphin and surrounding communities know that Martin's Flooring has been synonymous with quality when it comes to customer service and installation as well. Locally owned and operated for over 30 years, we are known for our superior customer service and professional staff. Because we belong to the largest floor covering cooperative in the world, our company offers the very best flooring products, in a high volume showroom, with only the most qualified installers.
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Selling skills— Effectively use our selling system to determine needs, develop product solutions, close the sale, and execute proper follow up.
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The skills and abilities we're seeking include:
Retail Experience desirable
Flooring experience would be most helpful
Documented business results
Detail orientation
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Good people skills
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We kindly ask for no phone calls or in person applications as a means to further your application process. These efforts will not enhance your opportunity for consideration. We thank you in advance for your adherence to this request.
To apply for this position, please forward your resume and cover letter to Human Resources, Martin's Flooring, Inc., 608 Dwight Road, Denver, PA 17517 or email to email@example.com.
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We know that the success and growth of our company has come about because of the contributions of our highly skilled and professional team of employees. Members of the Martin's team are ethical, highly motivated and dedicated to satisfying customers. Would You Like to be considered for the Martin's Team? You may not be a fit for the current job openings, but you could be just the person we are looking for. We Invite You to Apply Today! Forward your resume and cover letter to: Human Resources, Martin's Flooring Inc., 608 Dwight Road, Denver, PA 17517 or email it to email@example.com.


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Well costructed year round home close to the Village of Northville w/10ft.lake access in walking distance with a lake view.Has 3 bedrooms,2 baths, wood fireplace w/heatolator, plus 2 car garage. a recent new hot water heater & furnace, full basement with high ceilings and well insulated.Also has dock rights on Sacandaga. Waterfront Acess
Listing Courtesy of CMK And Associates Real Estate, +1 518.548.8904


text:
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by Selkie's Sea Glass
(Victoria, B.C.)
Art deco pattern?
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You will see Google and Amazon ads as well a few other advertisers as you view our pages.
NOTE that some of these advertisements offer sea glass that is FAKE sea glass.
We don't have control over these ads so be aware before you buy.
Beach Glass - naturally wave-tumbled and frosted glass found on fresh-water or salt-water beaches.
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text:
Which Joe gave his name to 'sloppy joes'? We look at five interesting sandwiches and their lexical origins.
Synonyms of imbibe in English:
See definition of imbibe
1'he was flushed from the Scotch he'd imbibed'
drink, consume, sup, sip, quaff, swallow, down, guzzle, swill, lap, slurp
informal swig, knock back, sink
British informal neck
North American informal chug
2'he had imbibed too liberally'
drink alcohol, drink, take strong drink, indulge, tipple, swill
informal booze, hit the bottle, take to the bottle, knock a few back, wet one's whistle
British informal bevvy
North American informal bend one's elbow
archaic wassail, tope
3'he has spent a lifetime imbibing his local club's history'
assimilate, absorb, soak up, take in, digest, ingest, drink in, learn, acquire, grasp, gain, pick up, familiarize oneself with
Are you looking for a word for a foolish person? We explore twelve interesting words to describe the dunderheads in your life.
Before you run for the hills, let's run through a list of 'run' expressions that are running through our minds.
The definitions of 'buddy' and 'bro' in the OED have recently been revised. We explore their history and increase in popularity.


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Our real estate company has kept pace, adapting to rapid growth and a changing economy while maintaining exacting standards and integrity. Please explore the resources within this website, and contact me with any questions or comments.
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SIGNIFICANT PRICE REDUCTION!Beautiful 4 BR, 2,5 BA Colonial in lovely neighborhood. All rooms freshly painted. new cpt thru-out, except hdwd entry, breakfst area and kit.Master bath is amazing in quality and style and master bdrm closet is 9x6.. Full basement with walk-up to large wooded, fenced backyard with deck. Famr features fpl.Wood blinds at all windows.Rooms Virtually Staged!


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This Mediterranean tall 6-drawer chest is perfect as a bedroom dresser.
Inspired by wonderful European antiques, this 6-drawer chest is a versatile addition with plentiful storage and charming traditional details such as nail head trimming and decorative antiqued metal drawer pulls.
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