text:
Common characteristics of 3 types of fungi
Eukaryotic, have cell wall, composed of polysacharide called chitin, chemoheterotrophs
Types of fungi (spores)
Sponrangiospores (inside the sac)
Chlaymdospores (inside the hyphae)
Conidiospores (spores nott enclosed in a sac)
Characteristic of mold
Multicellular, filamentous, aerobic (w/oxygen), reproduced by spore, asexual/sexual
What are Hyphae's that molds are composed of
Septate hyphae - divided into cells by crosswall
Aseptate hyphae - no septum, aka coenocytic (multi-nucleated)
Ex. Dimorphic pathogenic fungi
Candida albicans, coccideodesimmitis (valley fever), hisplasma capsulation (lung infection)
Growth requirement of fungi over bacteria
Acidic pH, tolerates salt/sugar concentrations, high osmotic pressure, requires less nitogent for growth
Disease of GI Protozoa
Giardiasis - Giardia, Amoebiasis - Entamoeby histolytic & cryptosporidiasis - sytosporidium
PSP - Paratytic shellfish poisoning & Neurotoxin - secreted by dinoflagellate protozoa
Food intoxication of Protozoa
Worm like parasites, egg & larve, infectous to humans & animals i.e. flukes, tapeworm and roundworm
Helminths characteristics
Multicellular animals, freeliving & parasites, circulatory digestive, nervous, multiple host & produce by egg, larve & adult worms
Characteristics of arthropods
Jointed legs, segmented body covered in exskeleton, & transmission of diseases
Biological Vectors
Infected with pathogen, reproduces inside arthropod & transmitted to another host through bite with arthropod
Mechanical Vector
Carry pathogen on their external body parts, wings & leggs & transmit to another host
Ex: of Vector borne diseases
Mosiquito (B) - malaria & West niles virus, ticks - lyme disease & house fly - transmitts, tyhoid, & jauntis


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Grid Stars: Running backs shine in Week 1
CROWLEY – The first week of the 2013 prep football season was loaded with highlights for Acadia Parish fans.
From explosive offenses to stellar defensive performances, four of the five local teams were able to pull off victories.
However, the top individual performances were turned in by a pair of running backs - Crowley's Ty'Von Griffin and Notre Dame's John Michael Besse.
That duo combined for 293 yards and six touchdowns on 51 carries to help lead their teams to victories in their home openers.
Griffin, a sophomore, carried much of the load for the Gents in their 34-20 victory over Wossman Friday by breaking loose for 162 yards and three touchdowns.
He had five carries for 10 yards or better in his varsity debut with his longest run being a 15-yard scamper. He scored on a pair of runs from seven yards out and closed out the night with a 3-yard scoring plunge.
"We kind of put it on Griff's back tonight and he handled it pretty darn well, I thought," said CHS coach Josh Fontenot. "He's definitely a kid to watch."
Besse was equally impressive in his performance Thursday evening at Gardiner Memorial Stadium.
The junior picked up 131 yards and scored three touchdowns, all in the first half. In addition, he had two receptions for 40 yards before leaving the game late in the third quarter.
"We knew going in that he (Besse) is a guy that can give us some big plays and the first play of the game, we ran him out of the backfield and hit him with a pass for about 35 yards," said ND coach Lewis Cook. "He had two receptions and he ran the ball really well."
Rayne also had a pair of running backs post big numbers in the Wolves' 45-19 victory over St. Edmund.
Javon Cormier torched the Blue Jays for 144 yards and a touchdown on 12 carries. His longest was a 71-yard scoring run.
Trent Duhon added 135 yards and two touchdowns on 12 carries. His longest touchdown run was from 73 yards and he also hauled in a 32-yard touchdown pass.
Byron Mouton had a highlight reel run when he returned a punt 58 yards for a touchdown.
Church Point spread out its offense in a 42-3 beatdown of Beau Chene Friday.
The Bears pounded out 219 yards on the ground with multiple running backs getting carries. Quarterback Jake Morvant picked up 59 yards and two touchdowns on three carries to lead the charge while Deion Monroe had eight carries for 57 yards and a pair of touchdowns.
Defensively, the Bears forced five turnovers and held the Gators to just two first downs and 89 total yards.
One of Iota's few bright spots in the Bulldogs' 22-12 loss to Oberlin Friday was the play Michael Thevis. The senior running back posted 64 yards on 20 carries and scored both of the Bulldogs' touchdowns on the night.

subset: commoncrawl


text:
Wall Street Decline Takes Its Toll...
As Immunotherapy Revolutionizes the Cancer Treatment...
NSCLC is "Major Battlefield" as Merck,...
LC-MS Gains Favor Due To the...
Scientists have developed a new peroxidise-derived tag that can be used to label proteins for visualization by electron microscopy. The tag, called Apex, is a 28 kDa peroxidise that can withstand the processes needed to fix electron microscopy samples for imaging, doesn't require an external light source to emit its signal, and is active in any cell compartment, unlike horse radish peroxidise, which isn't active in the cytosol.
Apex has been developed by a team led by Massachusetts Institute of Technology (MIT) researchers, who were looking to generate a genetically encodable EM tag that addresses the limitations of existing genetic tags. Apex is a monomer derived from the dimeric molecule ascorbate peroxidise APX, a class I cytosolic plant peroxidase that lacks disulfide bonds and calcium ions. Although 40% smaller than HRP, Apex, like HRP, also catalyzes the H2O2-dependent polymerization of 3,3′-diaminobenzidine (DAB) into a localized precipitate that gives EM contrast after treatment with OsO4.
When Alice Y. Ting, Ph.D., Jeffrey D. Martell, Ph.D., et al tested Apex in mammalian cells, they found that the molecule could be used to label target proteins in any cell compartment, including membrane proteins. In one experiment they used the tag to label a recently identified calcium channel protein located within mitochondria, and showed that the protein is embedded in the inner mitochondrial membrane and faces inward to the mitochondrial matrix. Apex staining protocol only requires the addition of DAB and hydrogen peroxide, unlike other labels such as miniSOG, which requires light.
"Because APEX staining is not dependent on light activation, APEX should make EM imaging of any cellular protein straightforward, regardless of the size or thickness of the specimen," the researchers write in their published paper in Nature Biotechnology. "Beyond electron microscopy, Apex should have utility for a variety of other imaging and biotechnological applications, such as those for which HRP is currently used. For example, the activity of Apex toward numerous aromatic substrates provides the opportunity not only for EM contrast, but also for colorimetric, fluorescent, and chemiluminescent readouts."
Drs. Ting, Martell et al describe Apex and their initial experiments in a paper titled "Engineered ascorbate peroxidase as a genetically encoded reporter for electron microscopy."
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text:
The European Commission
has unveiled its long-awaited proposals for an ethical framework
to regulate the use of human embryos in EU-funded research.
The Commission's new proposed guidelines
for EU-backed human embryonic stem cell research outlines
the conditions under which such research – once it resumes
at the end of 2003 – will be funded at the European
level under the Sixth Framework Programme (FP6).
"By setting strict ethical rules for such funding, the
EU contributes, in a responsible way, to advancing this science
for the benefit of patients across the world, while at the
same time ensuring that it takes place within a clear ethical
framework," European Research Commissioner Philippe
Busquin said at the launch of the proposal on 9 July.
As our bodies' master cells, stem cells are the raw
material from which organs develop. Biologists believe that
research in the field holds the promise of curing degenerative
diseases, such as cancer, heart disease and Parkinson's.
Despite their therapeutic potential, research using stem cells
derived from early human embryos has sparked a public debate
over the ethics of such lines of investigation.
A delicate balance
The Commission stresses that the guidelines aim to strike
a balance between scientific freedom, as enshrined in the
European charter of fundamental rights, and ethical concerns.
"[The] proposal acknowledges that this issue is controversial,
with many open questions, but also recognises the potential
it offers for curing diseases," a Commission statement
The EU executive also underscores that these guidelines would
only apply at Union level and not at national level. "The
Commission proposal does not aim to set universal ethical
principles … Every Member State must decide for itself
on this issue," the statement emphasised.
Although such research has been funded under previous Framework
Programmes, the question of EU funding was left open in the
FP6 decision-making process.
The Commission agreed temporarily not to fund research projects
using human embryos and embryonic stem cells, with the exception
of banked cells in culture. The Council of Ministers, the
European Parliament and the Commission agreed to decide on
this issue in the course of 2003.
The Commission's recommendations will now go to the
European Parliament and Council for their consideration.
Source: EU and external sources
More Information:
press release


text:
Anesthesiologist (pain control)
25 years of experience
25 years of experience
6301 Herndon Rd
Durham, NC 27713 Phone number & directions
Durham, NC 27713 Phone number & directions
License & Identifications
A medical license is required for a doctor to practice medicine in a particular state. Requirements vary by state but most require, at a minimum, post-graduate training in the doctor's specific specialty. An NPI number is a national identifier unique to an individual health care provider and is managed by the Center for Medicare & Medicaid Services (CMS).
Learn more about Dr. Catherine Lineberger:
View the full profile to get information on:
- Qualifications
- What's important to you
View full profile
Patient Reviews
Have you visited Dr. Lineberger? Share your experience.
Write a Review
Write a Review
Specialties & Research
Dr. Catherine Lineberger, MD is board certified in Anesthesiology.
Education & Awards
Dr. Lineberger graduated from University of North Carolina, Chapel Hill.
Dr. Lineberger has 1 hospital affiliations:
- Duke University Hospital
Home > Find an Anesthesiologist > NC > Durham Anesthesiologists > Dr. Catherine Lineberger, MD
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- Additional Information
- Dr. Catherine Kuhn Lineberger MD is a female Anesthesiologist, has 25 years of experience and practices in Anesthesiology.
- Where does Dr. Catherine K. Lineberger practice?
- Dr. Catherine Lineberger has 2 office locations.
Dr. Catherine Lineberger practices Anesthesiology near Durham, NC.
See Durham Anesthesiologists.


text:
A year or so ago my sister was undergoing treatment for cancer and I requested prayers; she is now doing very well.
I had better now make a request on behalf of her 13 year old daughter (I shouldn't play favorites, but she is my favorite niece). Anyway, she has a SI Joint Dysfunction which is causing her to miss playing her regular season of soccer, a sport in which she was the team's star and had dreams of a future college scholarship. It is hurting her physically, leaving her in tears, and is hurting her faith in God, to whom she prays to daily.


text:
David Bruce: I lost April Fools' Day
A good practical joke is like a peanut-covered doughnut: One is great, two are better, and four of them make you sick.
On Tuesday, I felt like I ate an entire box of doughnuts as my wife, Margie, pummeled me with April Fools' Day pranks.
It started Monday night when Margie bamboozled me by including me in a couple of elaborate jokes she had planned for our 8-year-old daughter, Mackenzie.
We covered her bedroom doorway with newspaper, so Mackenzie would have to burst through it when she woke up. Meanwhile, Margie froze a bowl of cereal and milk to give Mackenzie in the morning for breakfast.
My wife also stuffed toilet paper into Mackenzie's school shoes to make her think her feet had grown overnight.
Convinced Margie was focusing her April Fools' energy elsewhere, I was lulled into a false sense of security.
Boy that was a mistake.
It started innocently, when Mackenzie handed me a foil-wrapped plate with a note that read, "David, I baked you some brownies. Enjoy! Love, Margie."
I opened the foil and saw a pile of brown construction paper cut in the shape of brownies. Mackenzie howled.
Margie then busted into the bathroom while I was taking a shower, flushed the toilet and turned on the faucet.
What she doesn't know, until she reads this column, is that the toilet and bathroom faucet don't affect the shower's temperature. Thank goodness.
I got dressed, walked outside and found a quarter and a penny on our driveway.
I bent down to pick them up and discovered Margie had glued them to the concrete.
Mackenzie howled again.
Then I looked in the car and saw Margie had filled the front seats with balloons.
Late for work, I quickly gathered the balloons and tried taking them into the house. A wind gust carried a couple of them away, and I cried "Uncle," which made Margie laugh.
Finally, I sat in the car to drive Mackenzie to school. But Margie had one more peanut-covered doughnut for me to eat.
People cruised past me on East 38th Street, honking and waving. Mackenzie smiled from the back seat and told me Mama had done something, but I couldn't get her to spill the beans.
When I pulled into the newspaper's parking lot, I walked around the car and saw a sign on my back bumper. It told people to honk and wave at me as an April Fools' Day joke.
I smiled as I ripped the sign off my car. Margie had won the day.
I just hoped there weren't more doughnuts waiting for me at home.
DAVID BRUCE can be reached at 870-1736. Send e-mail to email@example.com.


text:
Hispanic Heritage Month continues with events on campus through October 14.
A poem by associate professor of English James Najarian, editor of BC's Religion and the Arts journal.
To boldly go: For Zain Ahmed, exploration of identity launched a journey that led him to NASA. Learn more about Boston College Law School.
"Our call is to live lives of conviction, service, and faith, to stand out like Gasson Hall's tower at night—a light to the world."
Boston College is the official academic partner for this year's Forbes $1 million global pitch competitions for entrepreneurs. The challenges, which seek disruptive, game-changing, scalable ideas, are part of the magazine's Under 30 Summit coming to Boston in October.


text:
RESTON, Va. - George W. Bush reached out to vanquished presidential rival John McCain Tuesday, declaring "the past is the past" and it's time for them to meet. Another former rival, Steve Forbes, was endorsing Bush as the Republicans moved toward reconciliation after a bruising primary season.
Bush telephoned McCain after Bob Dole, the defeated 1996 GOP nominee who has been acting as peacemaker, had lunch with the Arizona senator and then called Bush.
The Texas governor is hoping for an endorsement from his former foe, but McCain aides said it is too soon to talk about that.
Still, McCain adviser John Weaver said, "The ice has been broken."
Bush said, "I think John and I both understand that the past is the past and it's time to move forward."
McCain suspended his campaign March 9 after Bush won a string of primaries two days earlier on Super Tuesday. The Arizona senator won seven GOP primaries, including the leadoff contest in New Hampshire.
Bush annoyed the McCain camp by saying that McCain "didn't change my views on reform." But the Texan quickly tried to soften the blow and has spoken more glowingly of his former rival since.
Bush telephoned McCain from his car after arriving in Virginia to give an education speech featuring a $5 billion plan to address reading problems in the nation's youngest school students.
The governor said that youngsters' illiteracy amounts to a "national emergency."
"Too many of our children can't read," Bush told a group of Asian-American business people in suburban Washington. "Our economy is the envy of the world; unfortunately, our schools are not."
The governor's new program, "Reading First," is modeled after a program begun this year in Texas. It would set the goal of teaching every American child to read by the end of the third grade.
On the political front, the Texas governor was lining up the endorsement of Forbes at an evening rally in the millionaire publisher's home state of New Jersey. Forbes' backing could bring Bush some additional conservative support at the same time he targets women and other traditional Democratic constituencies with his reading initiative.
Recent polls give both Bush and his Democratic rival, Vice President Al Gore, roughly equal marks on who would do the best job of improving education.
© 2016. All Rights Reserved. | Contact Us


text:
- Table View
- List View
The Giant Garden of Ozby Eric Shanower
When Dorothy visits Aunt Em and Uncle Henry's new farm in Oz, all the crops suddenly grow to gigantic, unmanageable proportions. Determined to help her aunt and uncle, Dorothy sets off at once with Toto, her faithful dog, and Billina, the spunky yellow chicken, to get help from the Emerald City. But when her companions mysteriously disappear, Dorothy must travel on alone, meeting old and new friends along the way, in an amazing adventure that takes her across the world and even underground. Forty striking black-and-white pictures illustrate this enchanting addition to the Oz canon by Eric Shanower. Author and artist of five Oz graphic novels, Shanower is an Eisner Award recipient whose additions to the Oz canon are cherished by Emerald City enthusiasts.
How Beautiful the Ordinary: Twelve Stories of Identityby Emma Donoghue Ron Koertge Julie Anne Peters David Levithan Francesca Lia Block Michael Cart Jennifer Finney Boylan Eric Shanower William Sleater
A girl thought to be a boy steals her sister's skirt, while a boy thought to be a girl refuses to wear a cornflower blue dress. One boy's love of a soldier leads to the death of a stranger. The present takes a bittersweet journey into the past when a man revisits the summer school where he had "an accidental romance." And a forgotten mother writes a poignant letter to the teenage daughter she hasn't seen for fourteen years. Poised between the past and the future are the stories of now. In nontraditional narratives, short stories, and brief graphics, tales of anticipation and regret, eagerness and confusion present distinctively modern views of love, sexuality, and gender identification. Together, they reflect the vibrant possibilities available for young people learning to love others--and themselves--in today's multifaceted and quickly changing world.
Taking Aimby Joyce Carol Oates Will Weaver Ron Koertge Walter Dean Myers Marc Aronson Chris Crutcher Francesca Lia Block Alex Flinn Gregory Galloway Tim Wynne-Jones Michael Cart Chris Lynch Peter Johnson Edward Averett Jenny Hubbard Eric Shanower Elizabeth Wein
Powerful, riveting, and real. Sixteen celebrated authors bring us raw, insightful stories that explore guns and teens in a fiction collection that is thought provoking and emotionally gripping. For fans of Forgive Me, Leonard Peacock and Give a Boy a Gun, and with an array of YA talent like the late great Walter Dean Myers, the poetic Joyce Carol Oates, the prophetic Elizabeth Wein, and the gritty Chris Crutcher, these are evocative voices that each has a different perspective to give. Capturing the hurt and the healing, victims and perpetrators, these stories get to the heart of the matter.From a boy whose low self-esteem is impacted when a gun comes into his possession to a student recalling a senseless tragedy that befell a favorite teacher, from a realistic look at hunting to a provocative look at a family that defies stereotypes, each emotional story stirs the debate to new levels. The juxtaposition of guns and their consequences offers moving tales, each a reminder of how crucial the question of guns in our society is, and the impact they have on all of us.Other acclaimed contributors are Marc Aronson, Edward Averett, Francesca Lia Block, Alex Flinn, Gregory Galloway, Jenny Hubbard, Peter Johnson, Ron Koertge, Chris Lynch, Eric Shanower, Will Weaver, and Tim Wynne-Jones.
Select your format based upon: 1) how you want to read your book, and 2) compatibility with your reading tool. To learn more about using Bookshare with your device, visit the Help Center.
Here is an overview of the specialized formats that Bookshare offers its members with links that go to the Help Center for more information.
- Bookshare Web Reader - a customized reading tool for Bookshare members offering all the features of DAISY with a single click of the "Read Now" link.
- DAISY (Digital Accessible Information System) - a digital book file format. DAISY books from Bookshare are DAISY 3.0 text files that work with just about every type of access technology that reads text. Books that contain images will have the download option of 'DAISY Text with Images'.
- BRF (Braille Refreshable Format) - digital Braille for use with refreshable Braille devices and Braille embossers.
- MP3 (Mpeg audio layer 3) - Provides audio only with no text. These books are created with a text-to-speech engine and spoken by Kendra, a high quality synthetic voice from Ivona. Any device that supports MP3 playback is compatible.
- DAISY Audio - Similar to the Daisy 3.0 option above; however, this option uses MP3 files created with our text-to-speech engine that utilizes Ivonas Kendra voice. This format will work with Daisy Audio compatible players such as Victor Reader Stream and Read2Go.


text:
From $34,900
High performance upgrade for the British brand's drop-top.
The 1956 Suez crisis led to petrol rationing in Britain, prompting the auto industry to build smaller, more economical cars. None would be more famous than the 1959 Morris Mini Minor/Austin Seven – a space-saving revelation courtesy of visionary engineer and designer Alec Issigonis's transverse engine, front-wheel-drive layout. The '60s saw it become an automotive fashion icon driven by models and rock stars, and world rally star thanks to British racing legend John Cooper (whose surname lives on with today's car). It became a marque in its own right in 1969, and different body styles and various engines would be produced under British Motor Corporation, British Leyland and then the Rover Group on its way to becoming Britain's biggest-selling car. Production ceased in 2000 but just a year later the latest owners, BMW, launched the 'New' Mini. It was noticeably larger than the original and notably more expensive, though did retain its fashion appeal and go-kart-style handling characteristics. The Mini brand was expanded into a range of various models.Read more
High performance upgrade for the British brand's drop-top.
$20,490 Drive Away
$7,484 Total Dealer Price


text:
Print Management
Our supply chain team are proud of the long term relationships built with our partners.
Creative Design
Providing big ideas that excite and inspire across all channels of communication
Digital Manufacturing
Digital printing capabilities to enhance the service offering to our clients
Warehouse & Distribution
We have over 35 years of experience of managing & distributing stock for our clients.
Welcome to Print Search
Our clients work with us because we help save them money, take away their hassle and make their lives easier. We understand that no two clients are alike and therefore whilst there are some common threads we tailor our service to the individual client.
This will mean that from the outset and throughout the relationship we will ask questions, listen very carefully to your answers and demonstrate through our actions that we've understood what you've said.


text:
Who We Are
The UC is a group of undergraduate students elected to represent students from all of Harvard's many houses and yards. We bring all of our varied interests to the UC to create a council representative of Harvard's incredibly diverse student body.
What We Do
We listen to students and address their concerns. We connect the gap between students and administrators. We support student groups and sponsor house life. We encourage events on campus and improve student life. We are here for the students. We are here for you. We are the UC.
How To Reach Us
- Contact your representatives
- Come to our meetings (Open to all!)*
- Message us directly
*For meeting times and locations, see the calendar below.
Coming Up!
All UC meetings are open to undergraduate students. Each week, the Council convenes a General Meeting at 7 p.m. on Sunday to vote on legislation and to discuss matters affecting students. Questions and Comments Period, which occurs every week, is your chance to tell us what you think and to ask questions about what we're doing! Since Spring 2016, UC Gen has been rotating locations to make it easier for students to show up. Stay tuned for the next meeting!
The UC Juicy
In March 2016, Harvard University's Task Force on the Prevention of Sexual Assault released its final report recommending policies to reduce sexual assault at the University. To break down the main findings of this report, the UC has created a summary which you can download below.


text:
Internet Software and Services
Company Overview of BetterWorks Inc.
Company Overview
As of May 31, 2012, BetterWorks Inc. went out of business. BetterWorks Inc. provides pre-negotiated perks and services. The company's services include corporate catering services and discounted memberships. The company was incorporated in 2010 and is based in Santa Monica, California.
1427 Third Street Promenade
Suite 201
Santa Monica, CA 90401
United States
Founded in 2010
Key Executives for BetterWorks Inc.
BetterWorks Inc. does not have any Key Executives recorded.
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text:
tag:econsultancy.com,2008:/topics/email Latest Email content from Econsultancy 2016-08-11T11:19:59+01:00 tag:econsultancy.com,2008:TrainingDate/3017 2016-08-11T11:19:59+01:00 2016-08-11T11:19:59+01:00 Intensive: Mastering eCRM
Implementing a robust CRM strategy delivers vastly improved effectiveness in your marketing programmes. This three day course will help you understand how CRM can help your business and give you the practical skills to apply and assess CRM techniques in the real world.

Econsultancy's intensives are three-day programmes offering you a deep dive into specific digital disciplines. With content drawn from our academically accredited digital certificates, the intensives offer the practical training without the need for long term commitment.

Intensives:

Are led by practitioner trainers

Include access to resources to support the training

Allow delegates to implement and evaluate what they've learnt through 'homework' and trainer feedback after training

Lead to an Econsultancy certificate of completion

 tag:econsultancy.com,2008:TrainingDate/2987 2016-08-10T17:09:13+01:00 2016-08-10T17:09:13+01:00 eCRM
The principles of traditional, offline-focussed, Customer Relationship Management are not up to the challenge of new web channels, social media and mobile engagements. This course will take you through the essentials of the new approach to eCRM - enabling you to execute a high performance CRM solution that drives revenue.
 tag:econsultancy.com,2008:TrainingDate/2922 2016-01-19T13:02:07+00:00 2016-01-19T13:02:07+00:00 Email Marketing - Advanced
Give your email campaigns an injection of fresh thinking in this fantastic email marketing workshop.

You'll gain advanced, strategic email marketing training and get the opportunity to have your email campaigns reviewed by an industry expert who will provide practical tips for improvement.

Strictly limited to 10 places, the workshop allows for plenty of interaction and you'll be able to bounce ideas off other experienced marketers.
 tag:econsultancy.com,2008:TrainingDate/2871 2016-01-14T15:21:19+00:00 2016-01-14T15:21:19+00:00 Email Marketing - Advanced
Give your email campaigns an injection of fresh thinking in this fantastic email marketing workshop.

You'll gain advanced, strategic email marketing training and get the opportunity to have your email campaigns reviewed by an industry expert who will provide practical tips for improvement.

Strictly limited to 10 places, the workshop allows for plenty of interaction and you'll be able to bounce ideas off other experienced marketers.
 tag:econsultancy.com,2008:TrainingDate/2867 2016-01-14T15:16:31+00:00 2016-01-14T15:16:31+00:00 Intensive: Mastering eCRM
Implementing a robust CRM strategy delivers vastly improved effectiveness in your marketing programmes. This three day course will help you understand how CRM can help your business and give you the practical skills to apply and assess CRM techniques in the real world.

Econsultancy's intensives are three-day programmes offering you a deep dive into specific digital disciplines. With content drawn from our academically accredited digital certificates, the intensives offer the practical training without the need for long term commitment.

Intensives:

Are led by practitioner trainers

Include access to resources to support the training

Allow delegates to implement and evaluate what they've learnt through 'homework' and trainer feedback after training

Lead to an Econsultancy certificate of completion

 tag:econsultancy.com,2008:BlogPost/67395 2016-01-13T02:09:00+00:00 2016-01-13T02:09:00+00:00 Three things email marketing leaders do regularly [APAC case studies] Jeff Rajeck
In our recent Email Marketing Industry Census 2015, we discovered that email marketing is still a very popular strategy for brands globally.

One reason for this is that email marketing offers great return on investment (ROI).

Two-thirds (66%) of marketers felt that their email marketing ROI was better than average, and less than one in ten (7%) of those surveyed felt it was 'poor'.

The same group also felt very positive about email marketing's future. The vast majority (78%) disagreed with the statement 'Email marketing will be redundant in five years' and only 9% agreed.

So as email marketing is maintaining its popularity, it's useful to review the state of the art occasionally for some best practices.

And though it's interesting just to see what everyone else is doing, it's also good to use these best practices to review your own email marketing and see if it is up to scratch.

So, for your review and reflection, here are three things which Asia-Pacific email marketing leaders do regularly, each with a relevant case study.

1. They come up with a strategy first, then tactics

When thinking about all the things that you can do with email, it's easy to focus on the tactics. Tactics, after all, are where you provide value to the customer and get metrics to report upwards.

And there are plenty of guides to help you with tactics. You can find dozens of blog posts telling you how to write a better subject line or about the optimal time to send emails.

But without a good strategy, it's hard to know which tactics to use.

And once your campaign is finished, it's much harder to analyse the effectiveness without referring to the original strategy.

OK, but what is an email marketing strategy?

There are many types of marketing strategies, but for email marketing one of the best is the segmenting, targeting, and positioning (or STP) approach.

For a full explanation of STP, there are excellent resources available (here's one), but here is a short description of how STP relates to email marketing.

There are three steps to this approach:

 Segment: Divide your email list into exhaustive and mutually exclusive segments.

 Target: Decide which of your offers is most appropriate for each segment.

 Position: Then plan to communicate the value your offer provides to the targeted segment.

How you execute on the strategy, the tactics, should be geared towards capturing the information you need to segment and delivering your offer to the intended target.

It's fairly simple, but too often marketing departments lose sight of their original strategy and execute tactics without knowing why they are doing it.

Thai Airways: Strategy in practice

A good example of a company that had a clear strategic vision ahead of a tactical email marketing campaign is Thai Airways.

In order to re-activate its Australian customer base, Thai Airways sent an email to its Australian customers about a contest to win a free trip.

To enter the contest, though, participants had to tell Thai Airways when they were available to travel.

But instead of just using this data for the contest, Thai airways then segmented its customer base using the customers' preferred travel dates.

Then, it sent targeted emails to each segment with an offer positioned to appeal to each customer's personal travel time frame.

In short, Thai Airways

Segmented its customers by travel date preference.

Targeted those customers with a travel offer relevant to their preferences.

Positioned the fare using a personalized email highlighting the offer and the travel dates.

The results were great. Through using STP Thai Airways was able to increase the average open rate of its emails to 40%, well above the Australian industry standard of 16 to 24%.

But more interesting than the results is how the team at Thai Airways:

Thought about what product they wanted to position (time-sensitive travel deals),

Worked out how to get the data they needed to segment their email list,

And executed using a personalized email.

Thai Airways truly executed a strategy-driven, tactical campaign.

2. They use customer behaviour to trigger emails

Brands gather customer data in other ways besides surveys though, too. Many companies are now using customer behaviour in order to better segment and target their customer base.

For example, many businesses now send emails to customers who have 'abandoned' an online shopping cart on their site.

Our email survey indicated that nearly two in five (37%) used this tactic in 2015, nearly twice as many who did so in 2013 (20%).

But there are other behaviors which can used to trigger an email to improve customer experience.

Zuji's behavioural approach

Zuji, an Asian online travel site, sends emails which are triggered by browsing behaviour on its website.

That is, when someone registered at Zuji clicks on a link or conducts a flight search, Zuji records the behavior and associates it with the person's email.

Then, should Zuji's algorithm determine that the customer needs more information or perhaps a special offer, Zuji's email systems sends a personalized message.

According to a recent case study, using behavioural emails resulted in a 50-fold improvement on revenue per thousand emails.

But more than just increasing revenue, personalized emails are also a great way of improving the customer experience.

Getting relevant, personalized information when you're in the research stage is almost always welcomed by customers.

And it's not surprising that doing so led to more sales for Zuji.

3. They keep their email list clean

And finally, in order for these programs to work continuously, top brands put a lot of effort into keeping their mailing list clean.

One big part of maintaining a clean email list is monitoring the bounces when you send a campaign.

Just in case you weren't aware, every email campaign should have a 'bounce report' which tells you why an email couldn't be delivered to one of your customers.

Sometimes, things happen out of your control. The customer may have closed their account or moved jobs. Or the company may have gone out of business and the domain is now invalid.

But quite often you can fix the problem. The bounce may have been caused by a misspelling or the addition of an invalid character, such as a space.

If you monitor your bounce report regularly, you can fix these manually and 'rescue' the email address quickly.

But more serious problems can be identified from the bounce report, as well.

Your domain may have been, unknowingly, blacklisted by a major email provider such as Hotmail or Gmail. This means that your emails will either be delivered to spam folders for people who use those services, or not at all.

Estée Lauder: Improving deliverability

Estée Lauder in Malaysia had a big problem. Its emails had a bounce rate of 14.1% on average and ran as high as 21.6%. This meant that, at times, Estée Lauder was not able to deliver email to one in five people on its list!

To improve deliverability, Estée Lauder implemented new email software (CheetahMail) and went to work on reducing bounces.

First, the system validated its existing list and then deployed a bounce management scheme which removed emails which frequently bounced.

But another problem it addressed was deliverability. This involved working with a high-quality email service provider (ESP) who had good relationships with major email providers and making sure that all of their anti-spam policies were being followed.

Then, the emails it sent were far more likely to be delivered to recipients in their inbox, and not as spam.

The results were that Estée Lauder reduced its email bounce rate from over 10% to under 1%.

Now, it is easy see this and think you don't have a problem with a bounces. Most companies already have bounce rates under 1%.

But maintaining focus on deliverability is still important as every email which bounces is a lost opportunity for better ROI.

In fact, cleaning your email list is probably one of the most underrated and effective email marketing tactics for improving ROI.

It's also a great place for to start looking for issues if you feel like your email campaigns aren't working as well as they used to.

So...

Brands that do email marketing well tend to have strategies before tactics, use multiple data sources when targeting emails, and use many tactics to keep their email list clean.

If you could only do one of these, though, conducting strategic analysis of your email list before executing tactics is probably the most important.

You can try all the tricks to improve open and click rates through A/B testing subject lines and body copy, but a good strategy is a much better way to spend your scarce time and resources.

This means segmenting your list into meaningful groups, coming up with offers specifically for the segment, and then positioning it in a way which appeals to them.

Doing so is the shortest path to improving email marketing ROI and boosting your email marketing program up with the best in the industry.
 tag:econsultancy.com,2008:BlogPost/67306 2015-12-10T11:10:00+00:00 2015-12-10T11:10:00+00:00 Is Pinterest or Instagram better for driving ecommerce? Georges Berzgal
However, what hasn't always been obvious is how to convert these followers into sales.

Both platforms recently developed new tools to more easily facilitate commerce across the board.

So what are the inherent benefits of services like Pinterest and Instagram, and which provides the best platform for commerce?

Target audiences

It's no secret that brands looking to target female consumers see the benefits of embracing social media.

Women are 10% more likely than men to show brand support and 17% more likely to access offers on social media, although research found that men are slightly more interested in purchasing directly on social networks by using a social buy button than women (33 % vs. 30%).

All social media networks, bar LinkedIn, have more female users than male, although women's domination of social media is not equally spread across all networks.

Figures suggest that Pinterest's users are 70% and Instagram's users are 55% female.

Buyable Pins

Pinterest launched Buyable Pins earlier this year, allowing consumers to purchase items without leaving the platform, and to pay using Apple Pay or credit cards.

With a user base of 70m made-up largely of consumers who are the most active and engaged, it's no surprise that Pinterest is often seen as the social network with the highest potential for ecommerce.

Instagram's buy button

However, the truth, as unveiled by research from member-based business intelligence firm L2, is that Instagram actually has the highest browser-to-shopper conversion rate of the social media outlets it tracks.

This is all the more impressive considering that Instagram only allows brands to link to their website from their profile page.

The introduction of the Instagram 'buy button' sounded like a shift for the network.

It is not available on regular Instagram posts yet, but limited to the recently-introduced ad platform.

So if consumers see an item on the brand's Instagram page they would like to purchase, they still have to search for the item on the retailer's website to be able to buy it.

So, why is Instagram better at converting browsers to shoppers?

The answer is two-fold. What Pinterest promises is a channel through which brands can speak to women in a way that they like being spoken to.

From our experience with clients, marketing messages with gender specific content are five times more successful than unisex messages.

Brands understand the need to target consumers by gender, what seems odd is that brands are excited to segregate their female-targeted messages onto an entirely separate platform.

Instagram, on the other hand, has a much more level gender split, allowing brands to target both men and women through the same platform by separating their content through gender specific accounts.

Apparel retailers like Nike and ASOS are amongst the pioneers of this approach to Instagram, and it makes total sense. Why would you split your product by gender in-store, but then present it all together online?

It is more difficult for retailers to push their products openly on Instagram, which is the second, counter-intuitive reason why the platform is better for driving commerce.

Brands publish content on Instagram that describes the lifestyle and culture of the company; it is the social network where retailers can forge an emotional connection with consumers.

With our own customers we often see marketing messages with an absence of product promotion bringing in the most revenue.

Messages promoting the culture behind the brand – be it a tie in with another brand or a connection to the local community – have proven to be extremely effective at driving engagement and revenue.

Pinterest has been under pressure to bring commerce to the front of its platform for some time.

Buyable pins move Pinterest towards becoming an aggregator of ecommerce, something akin to a digital shopping centre.

This is by no means a bad thing, either for brands or consumers, but this evolution also moves Pinterest away from its social origins.

Brands looking to tap into Instagram for ecommerce must keep in mind that the logical benefits of a product are often outweighed by a decision based on emotion.

Social media allows brands to share their brand story in a way that retail space and owned websites often cannot offer, and for this reason a targeted Instagram account looks to be the better choice for driving revenue now, and potentially in the future.
 tag:econsultancy.com,2008:BlogPost/67297 2015-12-08T10:24:18+00:00 2015-12-08T10:24:18+00:00 What were the key email marketing trends from 2015? David Moth
The words of wisdom come from both agency and client-side marketers. Now, on with the trends...

Triggers & automation

Steve Denner, COO at Adestra

Though email automation isn't something new, 2015 saw an increase in adoption and success with using the technology.

The 2015 Econsultancy/Adestra Email Marketing Census showed that the proportion of organisations assessing their automation campaigns as 'very successful' nearly doubled from the previous year.

This could be due to marketers adopting a wider range of email triggers and seeing the return on streamlining some of their processes.

How successful would you say you have been in implementing automated email marketing programmes?

Hannah Price, email marketing manager at Missguided

Automated/behavioural triggered campaigns have become standard this year.

A few years ago, brands using automation were at the forefront of email & CRM strategy, but throughout 2015 we've seen this become the norm, to the extent that if you are not doing this you are lagging behind.

Similarly, personalisation has continued to move forwards and we can expect this to flourish in 2016 (e.g. integrated use of dynamic content across comms).

Guy Hanson, senior director of professional services at Return Path

2015 was definitely the year that the use of triggered emails started to go mainstream.

This is a clear by-product of the recent spate of merger/acquisition activity between CRM and ESP vendors.

It's also great for revenue – we saw research this year that showed triggered emails currently generate around 30%+ of email program attributable revenue, although they only account for 3.5%+ of program volume.

Parry Malm, CEO at Phrasee and Econsultancy contributor

I guess the 'marketing automation' meme was probably the bearded, double-skinny-no-whip-artisan-latte-drinking, skinny-jeans-wearing hipster of the email world in 2015, and it was included in about 24,737 blog posts over the year.

Hey, don't get me wrong – I get how it's super cool to set up a drip campaign to auto-email people. But, these "set it and forget it" campaigns are the slow-cooker of the email kitchen.

Sure, it makes a pretty good stew, which is awesome. But sometimes you want a steak. And if you slow-cook a steak it becomes tough and inedible.

The point? Automation is great, but it's also not everything, unless you're the type of person who likes to eat the same meal every night.

I also think that meandering metaphors have been a huge trend in 2015, and long may they continue.

Personalisation

Kath Pay, CEO of Holistic Email Marketing and tutor of Econsultancy's Email Marketing Training Course

Some of the most important email trends in 2015 were personalisation and automation, and understanding that email is one of the easiest and most effective channels to personalise.

By automating based upon a consumer's action/inaction and providing personalised content, you can deliver a 1:1 marketing message that is unique to that particular consumer.

Hashtags as subject lines

Guy Hanson, senior director of professional services at Return Path

From our own data we've seen a sharp rise in the use of this technique.

This is no longer just a fad – subscribers use the hashtag to search for the promotion in social media instead.

This has profound implications for email measurement, as a substantial percentage of responses are being generated outside of opens/clicks as a result.

Move to mobile first design

Hannah Price, email manager at Missguided

Over the last 12-24 months there has been a rise in the volume of customers using their phones to purchase, as such email design must be suitable across devices and should be optimised for mobile.

Not only does the design need to be mobile friendly so does the content.

The fact that customers are using their phones means the time brands have to capture their attention and drive interaction with a CTA is less than previously.

So content has to work hard and work quickly to engage the reader.

(You can read more about Missguided's switch to responsive email marketing here.)

Steve Denner, COO at Adestra

The proportion of emails opened on mobile devices increased in 2015 and with it the adoption of some form of mobile-friendly email design, whether responsive or just mobile-first.

Our own data has shown an increase from 44% to 54% (as of the end of November) mobile opens as part of total number of opens, breaking that majority barrier.

Subscriber trust

Guy Hanson, senior director of professional services at Return Path

Email marketers are demonstrating increased understanding of the importance of building subscriber trust.

We've seen recent DMA research to confirm this - people are more likely to provide personal data if they trust the brand, if there is a strong promise of no third-party sharing, and subscribers are provided with choice.

This is really important because subscribers are more likely to provide a primary rather than a secondary email address if that trust exists.

Our own research shows that five out of six email reads are generated by primary email address owners.

Monetisation of service emails

Joanne Yarnall, CRM manager at Missguided

Monetisation of service emails has begun.

While there is a fine line of what is and isn't appropriate within an outbound service communication, some brands are starting to use this channel smartly, e.g. order confirmation emails.

Cross-selling example from a House of Fraser email

Better behaved retailers during Black Friday

Guy Hanson, senior director of professional services at Return Path

I analysed the broadcasting behaviour of 15 major UK retailers during Black Friday week.

Contrary to popular perception, only three of them sent more email volume than during any other average week during the quarter.

Interestingly, the three higher-volume senders also saw the most filtering and the lowest read rates.

Generally speaking, the others saw better than average performance.

(For more on this topic, read: 10+ huge shopping stats from Thanksgiving & Black Friday 2015.)

Evolution of data capture

Joanne Yarnall, CRM manager at Missguided

There has been a notable change in the mechanisms and techniques which companies are using to drive customer sign up i.e. use of pop up boxes.

This has enabled companies to continue to attract new sign ups and grow their marketing databases.

External influences

Guy Hanson, senior director of professional services at Return Path

This was possibly the year where we have started to see a more pronounced impact of external factors on the performance of email program owners. Weather and economic factors are good examples.

We've also seen research to prove that as many as one out of every five spam complaints happen as a result of negative brand experiences (bad in-store experience, bad press, etc.).
 tag:econsultancy.com,2008:BlogPost/67000 2015-10-20T10:31:00+01:00 2015-10-20T10:31:00+01:00 Seven steps to building a successful mobile data capture model Dr Janet Bastiman
The last thing marketers want to do is turn off patrons and potential customers, but in the last few years brand communications that are designed to help companies capture customer data have become so disjointed that many of them are falling completely by the wayside.

Here are my tips for staying on top of your data capture game in an age where mobile is king.

Ask only for what you need

What's the biggest annoyance when it comes filling out paperwork at a doctor's office or completing a business survey?

Asking too many questions - people can easily get overwhelmed and feel like they're wasting their time.

Instead of posing as many queries as possible to get the most information out of your customers, ask only for what you need in order to personalize your service to them.

The ideal data is simply the information necessary to communicate relevant content to your customers. If this amounts to more than three or four fields of data, try staggering your requests over time.

Be transparent

Consumers are now wise to the reality that brands are collecting their data.

Rather than coming across as sneaky by avoiding this fact, confront it head-on and be straightforward about it.

Let your customers know that you're entering into a trade agreement with them: They can provide more information about themselves and, in return, you'll deliver content that is much more timely and relevant.

Recent studies have shown that people are much more likely to share information about themselves if they know what you're going to do with it and what they'll get in return.

Provide an easy 'out'

Make it convenient for customers to unsubscribe. Nothing can turn off a customer so much as repeatedly seeing emails or content they don't want.

If the 'unsubscribe' button is too hard for customers to find, they'll think you're not only causing them unneeded frustration, but also trying to subversively take advantage of them.

"Please Log In to unsubscribe from our email newsletters" pic.twitter.com/0D0S29b7uQ
 — marie connelly (@eyemadequiet) October 16, 2015

Store data responsibly and legally

As an organization entrusted with the personal information of your customers, you have an obligation to safely store it.

Any customer's personally identifiable information should be stored as encrypted data in case a breach does happen to occur.

In this scenario, you'd have a double circle of security because the trespasser would have to breach the encryption key as well as the data to access your customers' personally identifiable information.

It's also a good idea to remind customers that you're storing their data.

Once per quarter, for example, you can quickly reacquaint customers with your data capture and usage policies, providing a convenient method for them to opt out.

Standardise & organise your data

Although the process itself doesn't have to be standardised, it does pay to organise your data.

Be sure you can accurately attribute different customer ID fields to the same individual if necessary.

If you can do this, it will be relatively easy to organize the captured data before storing it.

Provide instant rewards

The mobile consumer is used to getting what they want when they want it. In exchange for personal information provided to you via mobile device, offer an instant reward.

This will encourage customers to not only give you information in the moment, but to return in furture for more rewards.

Gamify the data collection process

Sometimes it's best to think back to basics when it comes to human psychology. Is it easier to get your child to eat when you're 'flying an airplane' (i.e. spoonful of lunch) into their mouth or outright insisting that they finish all of their food?

Make a game out of the data collection process and your customers will likely be much more willing to hop on board.

Channels for capturing data may have changed, but the consumer hasn't.

When in doubt, use common sense regarding human behavior and apply available tools to streamline data capture.

If you do this, you'll receive more than your customer's data; you'll capture their loyalty.

For more on this topic, read:

Email sign up forms: a look at how 16 fashion retailers collect customer data

A guide to structuring your email marketing program

 tag:econsultancy.com,2008:BlogPost/66919 2015-09-14T09:25:00+01:00 2015-09-14T09:25:00+01:00 Four steps to help build customer loyalty in retail Ritchie Mehta
I'm a regular visitor to the various mainstream coffee chains that sprawl our high streets. While holding a client meeting at one of these establishments, we got talking about the all singing, all dancing Starbucks Rewards program...

"I can redeem my points anywhere in the world… they even give me a free coffee on my birthday!" I heard rather enthusiastically.

So, I asked, "you must be the biggest Starbucks coffee drinker ever?". "Nah, I don't actually like their coffee!"

The conversation struck a cord with me as so many organisations constantly churn out offers and rewards as a way to entice customers back through their doors, when surely a more holistic approach should be taken.

There is certainly a place for the loyalty program lever but for me it needs to be the icing on the cake rather than the cake itself.

It's simple, if you can get customers to love your brand for what it stands for and what it delivers (earned loyalty), they will only appreciate you more when you give them great offers to spend more time with you (bought loyalty).

So to do this, organisations should consider winning 'earned' before 'bought' loyalty to be sure to create stickier relationships. Here's a four step guide to doing just that:

1) Align your brand and customer's values

As a foundation, your brand purpose must align and resonate with that of your audience and be demonstrated in everything you do.

This will ensure you stay relevant and favoured in the eyes of your customers, leading to an increased emotional connection.

Starbucks didn't do itself any favours by being embroiled in the tax avoidance issue that goes against one of their core values to 'connect with transparency, dignity and respect'. After a massive boycott the brand is still recovering and many customers have not returned to its doors.

So to create 'earned' loyalty, its important for organisations to reflect on their brand position and determine if it is both clear and truly aligned to their target market.

At the end of it, all other activities flow from delivering the brand promise so it's important to get right.

2) Propositions must meet and exceed customer requirements

The second stage of 'earned' loyalty is to ensure your value proposition spot on. It must align to your customer's wants and needs, otherwise no matter what else you do, they will not come back for more.

As an example: on a recent visit to Soho, I walked into a very reasonably priced all-you-can-eat buffet. The quality of the food was terribly disappointing to the point I even got resentful paying the reasonably priced price tag.

The real kicker came at the end when I was handed a half-priced voucher for my next visit. Would I ever go back to redeem it? I'll let you decide.

3) Deliver an exceptional and novel experience

The final stage in the 'earned' loyalty category is to deliver an exceptional experience.

If you can meet a consumer's wants and needs AND deliver it in a place (digital or physical) that is convenient to them AND in a way that is aligned to their tastes, they will make you a regular thing.

I recently had my first experience of immersive theatre at Alice Underground Wonderland (sadly its now finished for the year), where the experience was second to none and exceeded all expectations.

It encapsulated the audience, made you anticipate what was around the next corner and took you into its own world for that space in time.

I ended up taking another set of friends two weeks later and even paid for the premium tickets the next time around. If only brands could replicate these emotions, clearly in their own way.

4) Giving customers that little bit extra

The final step in building loyalty is to generate 'bought' loyalty.

This is where you offer incentives, rewards and surprises to encourage repeat purchase and re-visits.

There are some great programs out there, my personal favourite being the Nandos loyalty app. It's simple and hence effective, as you always know how far away you are from your next free chicken.

But if I didn't associate with the brand (Cheeky Nandos!), love the food and enjoy the experience, the app would simply not exist on my phone.

So all in all, it's a simple equation to building stronger customer loyalty: '3 to 1' - Three steps to building 'earned' loyalty and one step to building 'bought' loyalty. To me, it should be in that order.

You can learn even more about customer experience at our two day Festival of Marketing event in November. Book your ticket today and see how you can create a customer-focused culture.


text:
VOORHEES A man now living in Wisconsin has been charged with threatening a public servant and 28 counts of harassment for filing for millions of dollars' worth of fraudulent liens against public officials in South Jersey, authorities said Tuesday.
Michael Rinderle, 29, of Waukesha, was living in Medford Lakes with his wife, Joann Ellis, when she was stopped by police multiple times in January 2013 on violations including driving with a suspended license and failure to register a vehicle.
Rinderle and Ellis identify as part of the "sovereign citizen" movement, according to the Camden County Prosecutor's Office, which announced the charges Tuesday. Adherents do not recognize the authority of federal, state, and municipal law, the office said.


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Dear Dr. Gott: I have a disputed claim with my local hospital and am becoming agitated about it. In 2005, I had a needle biopsy, and a clip was inserted in one breast. Then, in 2007, I was sent by my doctor for a routine mammogram. His requisition specifically called for a "routine screening." The hospital billed the service as diagnostic because of the clip. My insurance company will pay for one free preventive screening mammogram each year. However, diagnostic services aren't covered, and I have a $36.42 charge that insurance won't pay.
As if this weren't enough, the radiologist billed for a diagnostic service, and I have a $65.75 bill from them, which my insurance company again will not pay. So far, my "free" mammogram is costing $102.17. I feel this is discrimination. I asked my local hospital to send through a corrected bill and have been told resubmission would constitute fraud. Why? All I want is the correct information sent to my insurance company so it will pay the claim. I shouldn't have to be out more than $100 because of an incorrect statement. What's your take on this?
Dear Reader: Frankly, we all make mistakes at one time or another, and I cannot see anything wrong with your health facility issuing a copy of the original claim along with a letter explaining what occurred. There is no fraud involved, simply an error on the part of the insurance clerk.
The one issue I can see looming is the time involved. Most insurance companies have a limit as to how long following a service they will recognize a claim. Since this happened in 2007, it is my guess they will not open the case.
Dear Dr. Gott: I am a 63-year-old woman. For the past five years, I've had pain in my muscles and joints and suffer from chronic fatigue. It took me a long time to get a doctor to diagnose me because I have no health insurance. A rheumatologist finally diagnosed me with fibromyalgia, polymyalgia and chronic fatigue syndrome. I also have diabetes and a sciatic nerve leaning on two herniated discs.
Is there a specialist who can help with the chronic fatigue? My doctor says I just have to endure everything, but I do not accept that. I'm depressed and at my wits' end.
Dear Reader: The pain and fatigue you are experiencing certainly appear to be affecting your quality of life, and I disagree that you simply have to endure the symptoms. While you may never be totally free of pain and fatigue, you can lead a productive life with the assistance of available resources, such as the physical-therapy department of your local hospital, a chronic-fatigue specialist in your area and perhaps even a pain clinic.
Write to Dr. Gott, c/o NEA-United Media, 200 Madison Ave., Fourth Floor, New York, NY 10016.
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Comments about Beau-coup Seasonal Favor Boxes:
The fabulous lil favor boxes were used for a Bridal Shower I was planning and as a Wedding Planner, I couldn't be more thrilled! The bride was on a limited budget and had a Fall theme so these were perfect! We simply filled them with 10 butter mints each and they were adorable! Bride & Guests really liked them and BeauCoup had them delivered within a day or two. Will DEFINITELY purchase for another occasion!
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
(3 of 3 customers found this review helpful)
Perfect for a Fall theme wedding
Best Uses
Comments about Beau-coup Seasonal Favor Boxes:
I used these to hold personalized kisses. I added the ivory tag to the ribbon that said "Thank you for celebrating with us". The ribbon is a beautiful brown and the boxes are sturdy enough to hold about 12 kisses. Our wedding had a Fall theme, and they really looked beautiful on the table. When the ribbons are tied they make a perfect bow for the box but it does take a little while to do because they are not long.
Bottom Line Yes, I would recommend this to a friend
(3 of 3 customers found this review helpful)
If you're thinking of a seasonal wedding, you may have another thing coming—these exquisitely detailed seasonal favor boxes will have you changing dates and switching venues! Fall for casually elegant favor packaging that captures the crisp air during snowfall with the help for your winter wonderland themed wedding!
Frankly, with favor boxes this breathtaking, it's easy to overlook what's inside—unless, of course, you fill them with equally attractive candy favors such as red heart-shaped cinnamon candies or gold or silver foil Jordan almonds.
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Wedding Cake Favor Boxes
Our high quality, ivory colored cake boxes are imported from Italy. An embossed honey comb design adds texture and style. Each is wedge-shaped like a slice of cake. Measures 3"L, 2"H and 0.75" to 1.75" from one end to ... View Product
Silver Snowflake Wine Stopper Favor
Dazzle your guests with these snowflake wine stopper favors perfect for a winter wedding. The stylish chrome snowflake bottle stopper is an inexpensive way to thank your guests for sharing in your special day. A great favor for corporate ... View Product
2 Piece Rectangular Favor Boxes
These mini 2 piece rectangular favor boxes can be dressed up for any event. Boxes are available in pink, blue, cream and brown, they are great for weddings, birthday parties, bridal showers and baby showers. View Product
Clear Favor Boxes
Show off your favors in these stylish clear favor boxes. Perfectly sized at 2"x 2"x 2", this plastic box is ideal for showcasing personalized candy or trinkets A unique and fun packaging idea for wedding favors or baby shower ... View Product
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While Allen Stanford's Crying About Pending Indictment, His Old Pal's Telling On Him
What you don't know about R. Allen Stanford you can find in this week's story about the country-fried Madoff in the paper version of Unfair Park. But far less is known about his second-in-command, James Davis. Maybe it's time to get to it: Only days ago, Stanford told ABC News that he expects to be indicted by a federal grand jury within the next two weeks. This announcement comes after Davis, Stanford's old college roommate at Baylor and his chief financial officer, spent the last few weeks cooperating with the federal investigation.
"He accepts responsibility for his actions," says Davis's attorney David Finn, a Dallas-based criminal attorney and former judge. "There's cooperation and then there's super cooperation...Jim understands that there is no bad time to tell the truth."
Due in part to that cooperation, says Finn, the SEC recently uncovered around $110 million in assets -- cash and/or hedge fund holdings -- in London. On March 30, the SEC obtained an order from the High Court of Justice, Queen's Bench Division in London to freeze all accounts related to Stanford held at Credit Suisse and HSBC.
So why is Davis cooperating? For one thing, it would appear he's on the hook for a lot less than his boss. While Davis made less than $10 million over 10 years, according to Finn, Stanford is allegedly worth $2.2 billion. And the SEC in its civil complaint accused Stanford of skimming at least $1.6 billion in personal loans from his Antigua bank as of January.
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"Don't get me wrong, they're both large sums," Finn tells Unfair Park. "But when you compare one to the other, they're in different hemispheres."
What exactly Davis is telling the feds remains confidential. "I think that when this case goes to trial there will be full accounting for the actions and missteps attributable to Mr. Davis, but I can't go into detail now," Finn says. "There's a basic rule in fraud cases: Follow the money. I think that when the investigators and the prosecutors follow the money, it will lead them directly to Sir Allen."
Davis was born in El Paso in 1948, and after he graduated from Baylor in 1975, he and Stanford went their separate ways, reuniting years later at the wedding of a mutual friend. Davis jumped on board with Stanford initially making about $50,000 a year, Finn says.
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Viewing Topic: ImmigrantsView All
Farewell Ferris Wheel
by Jamie Sisley and Miguel "M.i.G." Martinez
Farewell Ferris Wheel spends six years examining the American carnival industry's labor struggles by following a carnival owner, a labor recruiter, and two workers from Tlapacoyan, Mexico.
Niños de la Memoria
by Kathryn Smith Pyle and María Teresa Rodríguez
Hundreds — possibly thousands — of children disappeared from El Salvador in the midst of that country's civil war in the 1980s. Niños de la Memoría follows three of those children as they return to their native country in search of identity and answers.
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- Ascension Health
- Centra Health, Inc.
- MaineGeneral Health
- ProHealth Care, Inc.
Wellmont Health System - Strategic SWOT Analysis Review provides a comprehensive insight into the company's history, corporate strategy, business structure and operations. The report contains a detailed SWOT analysis, information on the company's key employees, key competitors and major products and services.
This up-to-the-minute company report will help you to formulate strategies to drive your business by enabling you to understand your partners, customers and competitors better.
- Business description – A detailed description of the company's operations and business divisions.
- Corporate strategy – Our summarization of the company's business strategy.
- SWOT analysis – A detailed analysis of the company's strengths, weakness, opportunities and threats.
- Company history – Progression of key events associated with the company.
- Major products and services – A list of major products, services and brands of the company.
- Key competitors – A list of key competitors to the company.
- Key employees – A list of the key executives of the company.
- Executive biographies – A brief summary of the executives' employment history.
- Key operational heads – A list of personnel heading key departments/functions.
- Important locations and subsidiaries – A list of key locations and subsidiaries of the company, including contact details.
- Key manufacturing facilities – A list of key manufacturing facilities of the company.
Wellmont Health System (WHS) is a non-profit integrated healthcare delivery system offering neurology, orthopedics, cardiovascular, cancer, emergency, family medicine, childcare, diabetes, psychiatric, radiology, home care, hospice, palliative care, rehabilitation, stroke, surgical, weight loss, and women's health services. WHS hospitals also operate numerous ancillary facilities, including an assisted living center, a mental health clinic, home health care and hospice agencies, and outpatient centers. It operates though Holston Valley Medical Center, Bristol Regional Medical Center, Mountain View Regional Medical Center, Lonesome Pine Hospital, Hancock County Hospital and Hawkins County Memorial Hospital. The organization has presence in Tennessee, Virginia and Kentucky. WHS is headquartered in Kingsport, Tennessee, the US.
Reasons to Buy
- Gain key insights into the company for academic or business research purposes. Key elements such as SWOT analysis and corporate strategy are incorporated in the profile to assist your academic or business research needs.
- Identify potential customers and suppliers with this report's analysis of the company's business structure, operations, major products and services and business strategy.
- Understand and respond to your competitors' business structure and strategies with our detailed SWOT analysis. In this, the company's core strengths, weaknesses, opportunities and threats are analyzed, providing you with an up to date objective view of the company.
- Examine potential investment and acquisition targets with this report's detailed insight into the company's strategic, business and operational performance.
Note: Some sections may be missing if data is unavailable for the company. SHOW LESS READ MORE >
- Ascension Health
- Centra Health, Inc.
- MaineGeneral Health
- ProHealth Care, Inc.
List of Tables
List of Figures
Section 1 - About the Company
Wellmont Health System - Key Facts
Wellmont Health System - Key Employees
Wellmont Health System - Key Employee Biographies
Wellmont Health System - Major Products and Services
Wellmont Health System - History
Wellmont Health System - Company Statement
Wellmont Health System - Locations And Subsidiaries
Head Office
Other Locations & Subsidiaries
Joint Venture
Section 2 – Company Analysis
Wellmont Health System - Business Description
Wellmont Health System - SWOT Analysis
SWOT Analysis - Overview
Wellmont Health System - Strengths
Strength - Strong Market Presence
Strength - Market Leadership
Strength - Increase in Net patient Service Revenue
Wellmont Health System - Weaknesses
Weakness - Decline in Patient Volumes and Surgical Cases
Weakness - Dependence on Medicare and Medicaid Programs
Wellmont Health System - Opportunities
Opportunity - Changing Demographics
Opportunity - Rising Healthcare Expenditure in the US
Opportunity - Hospital Industry Trends
Wellmont Health System - Threats
Threat - Dearth of Qualified Professionals
Threat - Intense Competition
Threat - Patient Concerns over CHINs
Wellmont Health System - Key Competitors
Section 3 – Company's Lifesciences Financial Deals and Alliances
Wellmont Health System, Pharmaceuticals & Healthcare, Deals By Year, 2009 to YTD 2015
Wellmont Health System, Pharmaceuticals & Healthcare, Deals By Type, 2009 to YTD 2015
Wellmont Health System, Recent Deals Summary
Section 4 – Company's Recent Developments
Oct 13, 2014: Eric Deaton, A Veteran Health Care Executive, Returns To Wellmont As Chief Operating Officer
Oct 06, 2014: Wellmont Urgent Care Opens In Lebanon, Virginia, Continuing Health System's Growth In The Community
Jul 10, 2014: Veteran Leader Brad Price Named Wellmont's Senior Vice President Of Resource Management
Jul 03, 2014: Roger Leonard Named Chairman Of Wellmont's Board Of Directors, Highlights Health System's Quality
Jun 26, 2014: Lonesome Pine Hospital Community Fund Grant For Big Stone Gap Park To Enhance Recreation, Improve Health
Section 5 – Appendix
About Us
Contact Us
List of Tables
Wellmont Health System, Key Facts
Wellmont Health System, Key Employees
Wellmont Health System, Key Employee Biographies
Wellmont Health System, Major Products and Services
Wellmont Health System, History
Wellmont Health System, Subsidiaries
Wellmont Health System, Joint Venture
Wellmont Health System, Key Competitors
Wellmont Health System, Pharmaceuticals & Healthcare, Deals By Year, 2009 to YTD 2015
Wellmont Health System, Pharmaceuticals & Healthcare, Deals By Type, 2009 to YTD 2015
Wellmont Health System, Recent Deals Summary
List of Figures
Wellmont Health System, Pharmaceuticals & Healthcare, Deals By Year, 2009 to YTD 2015
Wellmont Health System, Pharmaceuticals & Healthcare, Deals by Type, 2009 to YTD 2015
Mountain States Health Alliance
Baptist Memorial Health Care Corporation
Ascension Health
Sisters of Mercy Health System
MaineGeneral Health
Centra Health, Inc.
United Health Services, Inc.
ProHealth Care, Inc.