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Help us save nature at places like this. From £3 a month.
Reserves by name
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The reserve comprises the uninhabited main island of Copinsay, three smaller islets of Corn Holm, Ward Holm, Black Holm and the Horse of Copinsay. Copinsay is mainly covered in grass, with 10 ha of arable, hay and pasture managed as cover for corncrake. There are fine colonies of oysterplant and sea aster on the islands.
More than 1,000 pairs of fulmars nest on Copinsay, which has nearly a mile of vertical cliffs up to 76 metres high.
There is a vast seabird colony on the cliffs, with around 20,000 guillemots, 700 razorbills, 600 puffins and about 4,500 pairs of kittiwakes. Black guillemots and shags also nest here and there are great black-backed gull colonies.
Several hundred Arctic terns may nest on the islands and there are eiders, twites, wheatears and ravens on Copinsay in the breeding season. In autumn, a colony of around 2,000 grey seals comes ashore to pup.
Copinsay was bought as a memorial to the naturalist James Fisher.
This site is one of several that due to its size, location and/or conservation sensitivity is not capable of accommodating large numbers of visitors (unless stated).
Where possible, we have indicated the nearest equivalent RSPB nature reserve suitable for visiting. If you require further information, please use the contact details provided.
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Bikie links for tattoo shop on fire on King Street, Newtown
- From: The Daily Telegraph
- December 10, 2012
of 2
A TATTOO parlour with links to bikie gangs was broken into and set on fire in Sydney's inner west overnight.
Skin Deep tattoo and body piercing shop on King St, Newtown was "extensively damaged'' by a blaze that erupted at 1.45am.
The shop front's glass window was shattered and a fire lit inside.
Residents living above the tattoo parlour had to be evacuated and fire fighters extinguished the flames with two lines of 38 millimetre hoses.
No one was inside the business and no injuries were reported.
Police said the fire is being treated as suspicious and have setup a crime scene at the tattoo parlour.
On April 21, a police car parked out the front of Skin Deep was torched and former Nomads boss turned Hells Angel, Scott Orrock, was charged.
He allegedly told police to remove the car within ten minutes, "or I'll burn it to the ground''.
Mr Orrock had his bail overturned by the Supreme Court in May and remains behind bars.

subset: commoncrawl


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Town Square
Sort by: Most recent topic/comment Most viewed Most comments
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AROUND TOWNWeekly Mole reveals forum users identities
Someone at the Pleasanton Weekly has been revealing the identity of both registered, as well as non registered forum users. I...Original post made by WeeklyMole on Jul. 30, 2009
Last comment by 2ME4U, on Aug 17, 2009 at 9:48 am | 26 comments | 2141 Views
AROUND TOWNServices to be held tomorrow for Museum On Main education director Mark Lester
Memorial services will be held at 11:30 a.m. tomorrow for Mark Lester, who was education director at the Museum on Main. Read...Original post made on Jul. 31, 2009
Last comment by CS, on Aug 17, 2009 at 9:42 am | 6 comments | 1908 Views
AROUND TOWNArchives of convenience.. rewriting history.
Search the PW archives for: 'trailer in driveway' and you get... Pleasanton Weekly - Town Square Topic That's just...Original post made by unclehomerr.. on Aug. 9, 2009
Last comment by 2ME4U, on Aug 17, 2009 at 9:42 am | 7 comments | 1327 Views
STATE, NATIONAL, INTERNATIONALFeedback on McNerney's TownHall by Phone?
Anyone who attended this care to comment? For those who did not attend (like me), how did it go, what was it like, what...Original post made by Curious on Aug. 12, 2009
Last comment by Jeb Loon, on Aug 17, 2009 at 9:21 am | 39 comments | 2161 Views
STATE, NATIONAL, INTERNATIONALThe Nazi-ization of America
Bingo, this guy called it back in Dec. 2001. To get to the links he provided you will have to link to the article with the...Original post made by mark on Aug. 14, 2009
Last comment by Homeowner, on Aug 17, 2009 at 6:39 am | 7 comments | 1215 Views
STATE, NATIONAL, INTERNATIONALMortgage "voucher" Payments with Unemployment checks?
Helping the unemployed pay their mortgages As more jobless fall into foreclosure, the Obama administration is looking at...Original post made by Elton on Jul. 26, 2009
Last comment by mark, on Aug 16, 2009 at 7:05 pm | 2 comments | 1222 Views
COMMENTS ON STORIESTrain operators union rejects contract offer, 2 other locals vote to accept
Negotiators from BART will head back to the bargaining table today in Oakland with the only union out of three that rejected...Original post made on Aug. 12, 2009
Last comment by Tennesse Jed, on Aug 16, 2009 at 9:27 am | 23 comments | 1418 Views
STATE, NATIONAL, INTERNATIONALPete Stark Town Meeting in Fremont
Pete Stark (D) is having a town meeting at the senior center on Paseo Padre in Fremont this Sat, the 15th from 9-10am. Ask...Original post made by Fremont on Aug. 13, 2009
Last comment by Cholo, on Aug 15, 2009 at 6:39 pm | 5 comments | 1082 Views
SCHOOLS & KIDSLetter: Superintendent, school board bungled Measure G
Dear Editor, Read the full story here http://www.pleasantonweekly.com/story.php?story_id=5988 posted Friday, August 7, 2009,...Original post made on Aug. 8, 2009
Last comment by Kathleen Ruegsegger, on Aug 15, 2009 at 5:15 pm | 68 comments | 2525 Views
I was recently at a BBQ with families from different neighborhoods in Ptown. The conversation turned to the subject of school...Original post made by School Supplies List on Aug. 15, 2009
There are no comments yet. 1492 Views
CRIMES & INCIDENTSPleasanton, Bay Area transportation systems prepare for BART strike
Pleasanton traffic planners, police and the Bay Area Metropolitan Transportation Commission are encouraging commuters to...Original post made on Aug. 14, 2009
Last comment by Cholo, on Aug 15, 2009 at 1:54 pm | 11 comments | 2471 Views
STATE, NATIONAL, INTERNATIONALWhat to Civilly Ask Your Congressperson about Obamacare (Parts 1&2 of 7)
From a series posted on americanthinker.com July 27, 2009 http://www.americanthinker.com/blog/2009/07/what_to_ask_your_congressperso.html What...Original post made by Concerned Pleasanton Resident on Aug. 5, 2009
Last comment by Mycel, on Aug 15, 2009 at 3:01 am | 3 comments | 1450 Views
SCHOOLS & KIDSLast minute steals to be had! Wii Games, Nintendo DS games.....
The auctions end in 2 hours! I JUST listed even more items! DS Games, Wii Games, MORE Twisted Silver jewelry, Pottery,...Original post made by Amy Taylor on Aug. 14, 2009
Last comment by Amy Taylor, on Aug 15, 2009 at 12:23 am | 1 comment | 1498 Views
AROUND TOWNLocal jogger sees mountain lion in Mohr-Martin neighborhood
Police are warning residents using rural pathways in the Pleasanton area to be on the lookout for mountain lions after a...Original post made on Apr. 16, 2009
Last comment by Gennady, on Aug 14, 2009 at 10:46 pm | 25 comments | 2480 Views
COMMENTS ON STORIESLark in the Park series canceled
The Museum On Main announced the cancellation of the monthly Lark in the Park program, do to the unexpected death of Education...Original post made on Aug. 14, 2009
Last comment by Spellcheck?, on Aug 14, 2009 at 10:04 pm | 1 comment | 1525 Views
STATE, NATIONAL, INTERNATIONALMcNenery Phone Town Hall meeting
Congressman McNenery's office advises that there will be a "phone" town hall meeting tonight at 6 pm. If you call his office...Original post made by Susie on Aug. 12, 2009
Last comment by Cholo, on Aug 14, 2009 at 8:33 pm | 16 comments | 1766 Views
STATE, NATIONAL, INTERNATIONAL(Reposting with corrected link) What EVERY US citizen should know about the Cash for Clunkers and Obamacare Progs...
Most US citizens DO NOT KNOW what else they are signing up for when they turn in their Clunker. Thiis is VERY SCARY! Watch...Original post made by Paul on Aug. 13, 2009
Last comment by Cholo, on Aug 14, 2009 at 7:22 pm | 11 comments | 1239 Views
AROUND TOWNBusiness in Pleasanton cited for selling alcohol to minors...
I just came across this article about some local business, but am shocked to see that a large grocery store chain is among...Original post made by PToWN94566 on Aug. 14, 2009
There are no comments yet. 1252 Views
STATE, NATIONAL, INTERNATIONALHow to run a Townhall Meeting
Thank you Nancy for reminding us of how to run a townhall meeting. http://www.breitbart.tv/06-flashback-pelosi-tells-anti-war-protesters-im-a-fan-of-disruptors/ Perhaps...Original post made by Ken in South Pleasanton on Aug. 14, 2009
Last comment by Ken in South Pleasanton, on Aug 14, 2009 at 5:17 pm | 4 comments | 1072 Views
STATE, NATIONAL, INTERNATIONALWorld Trade Center Inside Job Cover Up
Before you blow this off as propaganda or a conspiracy theory, whatch the Video scientific reprort. http://www.youtube.com/user/WizardofOunces...Original post made by The Truth on Aug. 14, 2009
Last comment by mark, on Aug 14, 2009 at 3:16 pm | 4 comments | 1231 Views
Mark Davis clearly is serious about Sin City Raiders
By Tim Hunt | 2 comments | 948 views
Next Up, The Election Props -- but first this word: We're Number One!
By Tom Cushing | 3 comments | 435 views


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Mass Procedures in Abaclat v. Argentine Republic: Are They Consistent with the International Investment Regime?
S.I. Strong
University of Missouri School of Law
June 12, 2012
3 Yearbook on International Arbitration (Forthcoming)
University of Missouri School of Law Legal Studies Research Paper No. 2012-17
Abaclat v. Argentine Republic is the first time that a mass claim (in this case, 60,000 Italian bondholders) has been brought in an investment arbitration. This Article considers the propriety of those proceedings from a unique perspective, namely that of regulatory law. In so doing, this Article considers the regulatory nature of class, mass and collective proceedings as well as the regulatory purposes of the investment treaty regime so as to determine whether and to what extent the Abaclat majority acted in accordance with both principles.
Number of Pages in PDF File: 32
Keywords: investment arbitration, international treaty, international arbitration, class action, class arbitration, civil procedure, regulation, regulatory law, public international law, public law, regulatory litigation, ICSID, alternative dispute resolution, arbitration, treaty arbitration, foreign investme
Date posted: June 12, 2012
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The cruise ship company P&O celebrates its 175th anniversary this year on Tuesday when, for the first time, its entire fleet of seven ships — Adonia, Arcadia, Aurora, Azura, Oceana, Oriana and Ventura — will gather in their home port of Southampton, from where they will sail into the Solent after "saluting" one another in Southampton Water. In an echo of the Diamond Jubilee Thames pageant, the Princess Royal is to review the fleet while the RAF Red Arrows perform overhead.
P&O was founded as the Peninsular Steam Navigation Company in 1837, when it was awarded an admiralty contract to deliver the


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Re: Is there a Calendar App that will sync with Hotmail Calendar?5ivedom Nov 23, 2012 12:03 AM (in response to Flash858)
I don't know of any calendar apps that support Hotmail Calendar. What Nook are you on?
Re: Is there a Calendar App that will sync with Hotmail Calendar?Michael_the_Writer Nov 23, 2012 3:51 AM (in response to 5ivedom)The built-in calendar app on the Nook HD+ syncs with both Google and Hotmail. Prior to this I always used third party calendars on my original Nook Tablet so I'm not sure about that app.
Re: Is there a Calendar App that will sync with Hotmail Calendar?oldtimer46 Jun 9, 2014 3:26 AM (in response to Michael_the_Writer)
Has there been any progress on this? I'm using a Nook HD with the latest update. The standard Calendar app as shipped can read and update itself from my web-based Hotmail calendar but entries or changes made on the Nook HD don't update the calendar on the web. That's a pain because I have to go online and change the web version so all my other devices update. I don't use Google's calendar because it won't let me add dates more than a year ahead which is useless to a wedding photographer!


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Top Definition
I very lovable girl with big eyes and a beautiful smile. Generally on the shorter side, but with a giant heart. She's the ideal girl.
Person 1: Oh my gosh that girl is beautiful!
Person 2: She's totally and aboussir!
Person 2: She's totally and aboussir!
ayon kay LawlzFactory ika-08 ng Enero, 2012
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Can you define these popular missing words?


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Fifty years on, the London Socialist Historians Group is organising a one day event to assess the historical significance of the events of 1956, particularly in terms of its impact on the left.
We intend to have panels on 1956 in the Middle East and in Hungary to start and finish the conference.
In between we are inviting proposals for papers covering 1956 in Britain. Both histories of the events of the year itself - such as the protests about Suez and Hungary, and consequences of it, whether politically or culturally or both, particularly for the left, are welcome.
Some of the questions which interest us include: what role did the events of 1956 play in the formation of CND? How did different activists attempt to engage with the new movements? What part were played by different socialist, anarchist or New Left traditions? How did the left in Britain engage with its international counterparts? What were the roles of women and black activists in 1956?
The conference will take place at the Institute of Historical Research, Senate House, Malet St, London, WC1E 7HU on Saturday 4th February 2006.
Proposals for papers should be in the form of a précis of no more than 500 words. They should be sent to the London Socialist Historians Group (mailing address provided below) or to the following e-mail address by October 15, 2005.


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18 / 358 inClermont
Filtering by: Search term: "Sunrise Lakes"
Showing 1-18 of 18 in Clermont
18 / 358 inClermont
Filtering by: Search term: "Sunrise Lakes"
Clermont is a residential town in the heart of Florida, close enough to the mega-attractions of the state, but just far enough away to escape the noise and tourist throngs. Orlando and the Orlando-Kissimmee metro area lie just 22 miles to the east of Clermont, and if you're taking a vacation here, chances are high that daily trips in that direction will play a role in your plans. After you have visited Disneyworld, Epcot Center, and the giant amusement and waterpark attractions of Orlando, be sure to spend some time exploring the restaurants and nightlife of Clermont. Clermont offers a glimpse into the quieter heart of old-world Florida with its rolling orange groves, artfully designed neighborhoods, charming shopping districts, spas, and golf courses, often overlooked by the stampede heading toward the parks.
Here are a few additional suggestions of things to do in Clermont:
It's easy to find a vacation rental in Clermont that offers everything you want at a price you can afford. At any time of year here, even during the busy summer season, there are plenty of beautiful rentals available.
Find a condo in the heart of town or in the quiet countryside. Rent a romantic summer home for two, or book a villa with plenty of rooms and enough space to host an annual family gathering. No matter what you're looking for, you'll find a perfect place to stay in Clermont.


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The latest version of Adobe Flash Player is required to watch this video.
Please click on the link below to download the latest version. Thanks!
CBN's Operation Blessing International is working with the non-profit group Free Wheelchair Mission to bring mobility to Haiti's disabled residents.
Teams distributed wheelchairs to remote parts of northwest Haiti, where rugged terrain makes transportation there difficult. The Operation Blessing wheelchairs are designed to handle rough conditions. In just one day, 90 wheelchairs were distributed to those in need. But during the last year, the aid organization and Free Wheelchair Mission have given away 5,000 wheelchairs throughout Haiti.
Find out how you can help Operation Blessing International with its medical relief efforts around the world.
Operation Blessing International
Free Wheelchair Mission
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Are you seeking answers in life? Are you hurting? Are you facing a difficult situation?
Find peace with God, discover more about God or send us your prayer request.
Call The 700 Club Prayer Center at 1 (800) 823-6053, 24 hours a day.
A caring friend will be there to pray with you in your time of need.
CBN News is a national/international, nonprofit news organization that provides programming by cable, satellite, and the Internet, 24-hours a day. Follow us on Facebook, Twitter, and Google+.


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Five students were recently vilified by the Hispanic community for wearing an American flag on Cinco De Mayo. "We don't infringe upon their celebrating the 4th of July," said one Latina female student, indignantly.
What is Cinco De Mayo anyway? What does that absurd Mexican victory over the French mean to any living American in this country today?
Americans don't celebrate foreign victories here in this country. Anyone ever heard of us celebrating Wellington's victory over Napoleon? As long as no one wears a FRENCH flag on that day, I don't see anything wrong with it.
It was an insult for her to equate Cinco De Mayo with the American 4th of July. She needs to understand, the American flag always flies higher than all other flags here in this country. If celebrations are in order, let's begin with celebrating the Alamo. Then our victory at San Jacinto. We can wear an American flag for all the occasions - the defeat of Santa Anna, our victory in the Mexican War, the sinking of the Spanish Armada, etc.
We respect the Mexican holiday, but it isn't a day they own. Don't disrespect our flag.
Al Jessep
© 2016. All Rights Reserved. | Contact Us


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When you're in a big pond, being a small fish can be intimidating. Here are a few ways to overcome major challenges faced by small businesses so that you can learn to survive—and to thrive—in the pond.Read Article
Tag: business plan
So you've decided to take the plunge. You have a fantastic business idea that you think will succeed, you're excited about being your own boss, and you're ready to turn your visions into reality. Congratulations—but don't pop open that bottle of champagne just yet. In the world of entrepreneurship, a great business idea is just the tip of the iceberg.Read Article
Establishing a business is a complex process. It should start with a detailed business plan. This podcast will cover such issues as the business profile, contacts, financing, marketing, and even bankruptcy plans, all of which are important for a successful business.Listen to Podcast


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Home Page
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(503) 644-8767
Giovanni's Restaurant,
rich in tradition and history, remains a cornerstone in Downtown Beaverton. Giovanni's has been a family operated restaurant since 1975. We offer traditional Italian pasta dishes along with our famous thick crust pizza. Our friendly staff and inviting atmosphere makes Giovanni's Italian Family Restaurant the perfect choice for your family. Located in the heart of downtown Beaverton on the corner of Hall and Broadway.
Giovanni's is located at 12390 SW Broadway St, Beaverton, OR 97005 -
© Copyright 2016, Giovanni's, All Rights Reserved,
Website Created by Justin's Web Design of Beaverton Oregon


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A man was taken to a Norman hospital after being found with stab wounds on the west side of the city, police said.
Police responded to the 2600 block of West Robinson Street at 11:18 a.m., finding a man with stab wounds to his left arm. He was taken to Norman Regional Hospital in good condition, police said.
The victim and some witnesses were able to give police a suspect vehicle description. By 12:30 p.m., police said, Oklahoma City officers notified Norman Police that they had several people detained in connection with this incident.
No names have been released.
Stay with KOCO.com for more information as it becomes available.


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Lucky. Welcome.
I just fnished two rounds of homeopathic hcg. I lost 20+#'s, and Primal Blueprint seems the most logical nutrition plan. I've done all kinds of "diets", glad this isn't a diet. I've logged my food for years, wear a Body Bugg (for fun, don't use their meal planner... I use MyNetDiary), have trained for figure competiition at 60... and competed, my husband is an off-season body builder. I love PB, hope you all do too! Sherry
Lucky. Welcome.
Yes, welcome.


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> global = 220.127.116.11/28
> zone1 = 126.96.36.199/27
> Is this possible using the same physical interface?
Perfectly possible. You only need to do some routing-fu in order to make this
work in a way where the global zone can reach the non-global. So, for example,
you'd need to setup something in the likes of:
route add 126.96.36.199/24 18.104.22.168 -iface
Also; if you're going to utilize a (default) gateway which lies outside of that
one you'll also need to make sure it has a static arp entry. I haven't looked
into this deep enough to determine if this is triggered by different networks
or not, but thats how it works for me. My global zone resides on the LAN (A),
my non-global zone on the 'zones.lan' (B) and finally my inet connection
resides on a whole different network (C) and is also the default gateway. All
connections use ethernet btw.
So in order to give my non-global zone access to the internet I had to make
sure that my "internet gateway" has a static arp entry.
> All routing between global and zone1 can be handled by an exernal router. If
> so, how is the default gateway for zone1 even defined?
All routing between global & zone1 can never be handled by an external router
since this data will never leave the box. Its one kernel which takes care of
the routing internally.
Groetjes, Peter
..\\ PGP/GPG key: http://www.catslair.org/pubkey.asc


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Fixed PriceBudget: $100
Start DateDecember 2, 2012
I need ACCURATE and FAST Transcriptionists. Experience in writing is a big plus!
In your CL, include:
a. Experience
b. Availability
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g. I may have a few minutes that I would like you to try as a test, are you be able to commit?
Transcription should be delivered back in an MS Word format within 24 hours. Specific instructions will be discussed during the interview process.
I have more over 20 hours of audio files to be transcribed every week. Good audio quality, 1-3 speakers but mostly, just 1 person is talking.
Payment is $10 per audio hour (including oDesk fees).
Please include the phrase "Transcriptionist/Writer" at the beginning of your application.
Skills: typing, test
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Motel burglar chased through Sisters, caught
Couple awakened to man in their room
SISTERS, Ore. - A couple staying at a Sisters motel got a shocking wake-up early Wednesday – an alleged burglar who then ran, sparking a cat-and-mouse search through town until he was found hiding in a lumber yard, authorities said.
Shortly after 6 a.m., Deschutes County sheriff's deputies were dispatched to the reported burglary at the Sisters Inn and Suites at 605 Arrowleaf Trail, said Sgt. Troy Gotchy. The caller advised a man had gotten into a couple's room, then ran upstairs. The caller had lost sight of the man at that time, Gotchy said.
The first deputy to arrive spotted the man, later identified as Austin William Mogan, 19, of Sisters, in the BiMart parking lot, Gotchy said. He tried to talk to the man, but he ran away.
Deputies set up a search perimeter and Redmond police Officer Hank Mejetich and K-9 partner "Arco" also were dispatched to the scene.
Minutes later, a deputy on the search perimeter spotted the man crossing Pine Street, heading toward Hoyt's Hardware & Building Supply, Gotchy said. The deputy tried to contact Mogan, but he again ran.
A new perimeter was set up, and another deputy saw him, but he refused to stop and ran back toward Hoyt's, Gotchy said.
Majetich and his dog found the suspect, along with other deputies, in the lumber yard at Hoyt's, and at that point he obeyed all commands and was taken into custody, Gotchy said.
Mogan was taken to St. Charles-Bend, where he was cited on several charges and released for observation. Initial charges include first-degree burglary, first-degree criminal trespass, third-degree criminal mischief, resisting arrest, attempt to elude (misdemeanor) and interfering with a police officer.


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Yellen drives bulls to homebuilders
David Russell | [email protected]
optionMONSTER's Heat Seeker system showed that the upside activity began early in Lennar as traders piled into the November 35 calls expiring today. They initially paid as a little as $0.05, but then the stock started moving and those calls exploded higher. At one point by early afternoon they fetched as much as $0.40--a gain of 700 percent in a matter of hours.
Long calls lock in the price where a stock can be purchased. They're usually really cheap compared with the underlying shares, which is why they can generate such extreme leverage. (See our Education section.)
Almost 9,000 of the November 35s were bought against open interest of 4,811 contracts.
LEN rose 2.67 percent to $34.22, but at one point was up almost 5 percent. The entire homebuilding group enjoyed a huge run between late 2011 and early 2013 but has paused since May. Higher interest rates, which can hurt their business, have contributed to the weakness.
It's "imperative that we do what we can to promote" economic growth, Yellen told lawmakers on yesterday. That was interpreted as a sign that the next head of the Federal Reserve will continue buying Treasury bonds to keep interest rates low.
Similar upside activity occurred in D.R. Horton, with buyers gobbling up 19,000 November 20 calls for $0.03 to $0.16. PulteGroup's November 17.50 calls also traded more than 3,500 times for $0.06 to $0.51. DHI rose 2.83 percent to $19.59, and PHM climbed 4.87 percent to $17.86.


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Sources: Google Play, The Guardian
quote: even if it was available today, i can think of no compelling reason to choose a microsoft tablet over the more established apple and android products
quote: One word... Office.
quote: DelBene didn't specifically address when, or even if, Microsoft would release a version of Office for the iPad, the dominant platform for touch-based tablet computing. But he made it clear that Microsoft would give Windows tablets the first crack at what for many companies remains a must-have application.


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Many business owners' most dreaded conversation is the one with an upset customer demanding a refund on their credit or debit card. The business processes the refund then calls it a day and the customer calls back a week later (this time irate) claiming the money has not yet been returned to his credit card account. Merchants are left scratching their heads wondering where the money has gone… There are some answers…
First of all, let's get something straight. Every time a customer wants money back on a product or service, for whatever reason – IT DOES NOT ALWAYS HAVE TO BE A REFUND! There is a huge misconception by merchants or the employees taking payments for them that everything is a refund. If a customer pays for a product or service today, and returns it today (or before the credit card machine or software has batched out) then the transaction processed is a VOID not a REFUND. This will stop the payment from ever posting to the customer's credit card. If businesses can remember this minor detail they can save themselves a lot of hassle with customers trying to get their money back. Not to mention voids don't cost the business any money to process.
Refunds take time. There are many more steps involved in a refund than a void. When a business processes a refund it begins a whole new transaction. It sends the information to the card company, matches the sale information with the refund, confirms the request, clears the refund with a bank and then sends the credit to the customer's credit card account- while costing the business a transaction fee for the refund "sale". Every time one of these steps occurs there can be system outages, human errors, non-business days and billing cycles that slow up the process.
The kicker: Refunds can take anywhere from 2 to 30 days to be posted in an account, after your business has applied the refund! Mostly because credit card networks work with banks to transfer money from one place to another and all of these entities have their own policies on refunds that will often hold them up, leaving the business to answer to the customer, the only entity without any control of where the money goes.
It is advised that in order to avoid any extra trouble or unhappy customers a clause about this information is placed on your website, on receipts or next to the payment terminal (depending on your type of business).
"We process most refunds the same day they are received {or whatever your policy is}. Once we have processed your refund, it can take up to 7–10 business days for the funds to be released by your financial institution. How long it takes for your funds to be made available depends on your specific financial institution – every financial institution is different, and once we process the refund we have no control over how long it will take for your funds to be released."
Businesses need to stay informed on the best way to process different kinds of transactions and educate their customers on these processes so their business don't catch a bad rap by the sometimes bureaucratic nature of banks and card networks.


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On the first Friday of the 2010 New Orleans Jazz Festival presented by Shell, the first two people waiting in line to enter were locals.
Lanette Lee, 56, killed time by studying for her graduate degree finals. Anthony Lee, her husband, read Friday's edition of The Times-Picayune.
"I want to get some (rest and relaxation) to get my mind in tune," said Lanette Lee, who said she is achieving a master's in social work at Southern University New Orleans. "This is the only I way I can do it."
Anthony Lee, an electrician who turned 57 on Wednesday, added, "It's going to be a lot of beer. A lot of music."
The couple found parking for their fifth-ever Jazz Fest near the main entrance at Gentilly Boulevard about 9:15 a.m. When they walked up to the gate a little later, they were surprised to be the first people in line.
However, perhaps unsurprisingly, men and women already marched into a bar across the street serving fried food and beer. Loud Zydeco music emanated from its doors and windows.
Jazz Fest first-timers from Florida, Connecticut and the even the country of France joined the Lees in line minutes later.
|New Orleans Jazz Fest gates open
The French woman needed help picking up her the ticket she purchased online at will call. Members of the Florida and Connecticut groups quizzed them about what performances they wanted to see.
Lanette Lee answered, "Steel Pulse and George Clinton (and the Parliament Funkadelic)" at Congo Square in the afternoon. They then asked about any can't-miss local acts. Anthony Lee said he told them, "Pick any stage."
"We meet a lot of people here," Anthony Lee said. "That's a lot of the fun."
Workers opened the gates at 10:55 a.m. The Lees were the first two through the door, then hundreds of people dressed in T-shirts, shorts and sundresses streamed in behind them.
Most kept quiet, as if they were conserving their energy for the long day ahead.
Ramon Antonio Vargas can be reached at firstname.lastname@example.com or 504.826.3371.


text:
Wash. House committee approves gay marriage bill
OLYMPIA, Wash. — A measure to legalize same-sex marriage has passed a House committee, and the Senate is expected to vote on its companion bill as early as Wednesday.
Sen. Ed Murray, a Seattle Democrat who is sponsoring one of the bills, said Monday that he expects a floor vote on gay marriage in the Senate on Wednesday. A Senate committee voted to approve Murray's bill on Friday. The House Judiciary committee approved its gay marriage bill on Monday on a 7-6 party line vote.
Opponents of same-sex marriage have already promised a referendum battle at the ballot if the Legislature passes the bill and it's signed into law.
Washington state has had a domestic partnership law since 2007, and an "everything but marriage" expansion of the domestic partnership law since 2009.


text:
This document summarizes the current research on the connection between pornography and sexual violence, and looks at how we define pornography, the consumption and effects of pornography, and the implications this has on policies and practices.
View Full Resource: PDF | HTML
VAWnet Summary:
Pornography and Sexual Violence by Robert Jensen (July 2004).
In Brief:
Commercial pornography in the United States is at the same time increasingly more normalized and more denigrating to women. There is understandable interest in the question about the connection between pornography and sexual violence. Rather than asking "does pornography cause rape?" we would be better served by investigating whether pornography is ever a factor that contributes to rape. In other words, Is pornography implicated in sexual violence in this culture?
There are limits to what research can tell us about the complex interactions of mass media and human behavior. But from both laboratory research and the narratives of men and women, it is not controversial to argue that pornography can: (1) be an important factor in shaping a male-dominant view of sexuality; (2) be used to initiate victims and break down their resistance to unwanted sexual activity; (3) contribute to a user's difficulty in separating sexual fantasy and reality; and (4) provide a training manual for abusers.
These conclusions provide support for the feminist critique of pornography that emerged in the 1970s and '80s, which highlighted pornography's harms to the women and children: (1) used in the production of pornography; (2) who have pornography forced on them; (3) who are sexually assaulted by men who use pornography; and (4) living in a culture in which pornography reinforces and sexualizes women'ssubordinate status.
People who raise critical questions about pornography and the sex industry often are accused of being prudish, anti-sex, or repressive, but just the opposite is true. Such questions are crucial not only to the struggle to end sexual and domestic violence, but also to the task of building a healthy sexual culture. Activists in the anti-violence and anti-pornography movements have been at the forefront of that task.
Distribution Rights
The production and dissemination of this publication was supported by Cooperative Agreement Number U1V/CCU324010-02 from the Centers for Disease Control and Prevention. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the CDC, VAWnet, or the Pennsylvania Coalition Against Domestic Violence.


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This is just adorable and is bigger than what I thought it would be. I bought this for my son and grandson's house and it looks perfect on their kitchen counter! Good gift for a couple of guys!
A whimsical addition to my kitchen that always illicits wonderful comments from family & friends.
I purchased this item to sit in my glass door kitchen cabinet. I am very glad I did. He looks great and he proved to be perfect for the cabinet. He is a substantial size, and is made very well. I added a flameless candle to go on his tray and it helps light up the cabinet. A great purchase for me. He is adorable.
Very nice, really like him. He needs a big plate of spaghetti .
My Fat Chef is exactly what I wanted for my kitchen pot shelf. He adds that special touch I was looking for in my kitchen.
i was very happy after receiving item. package well, the figure is well detailed, i was surprised with the overall size of the item. very satisfied.
I really like my fat little chef!!!! He is really cute and he is going to Great in my new remodeled kitchen.
I loved the Chef and gave him as a gift to my nephew, a culinary arts student.


text:
It all began with a casual comment in the theater. Seated next to Elizabeth Taylor last September at the Washington opening of his revival of Brigadoon, producer Zev Bufman gushed how he'd love to put the legendary film actress on the Broadway stage. "Why don't you call me?" she replied. Bufman didn't need to be asked twice. He phoned in November, after Ronald Reagan's victory guaranteed that Liz's Republican husband, Sen. John Warner, would be deeply immersed in the projects of the new Administration. "When Mr. Bufman approached me, it was the perfect time," Taylor explained subsequently. "And Mr. Bufman can be very persuasive." Especially with a dollar; he claims to be paying her "more than any other actor or actress has received for a nonmusical play on Broadway." But he doesn't begrudge her a nickel. Because it constitutes Taylor's American stage debut (her only other appearance in a play was a nonspeaking walk-on as a young girl in London), Bufman's production of Lillian Hellman's war-horse The Little Foxes has become the season's hottest ticket in both D.C. and New York, where it moves next month.
The beginning of its sold-out six-week engagement at Washington's Kennedy Center two weeks ago was therefore fittingly splendiferous. Senator Warner, who had served as Liz's consort through the round of pre-opening galas and had caught up on Senate homework in her dressing room during previews, bought 500 seats for one performance and hosted nearly half the U.S. Senate for dinner at his Washington townhouse before the curtain. The official opening was a black-tie event for which tout Washington turned out—including President Reagan, Vice-President Bush and their wives. But the star upstaged everyone as the curtain rang up and she made her entrance in a low-cut red gown, looking 10 years younger and at least 20 pounds lighter. (She reportedly spent two weeks at a Fort Lauderdale spa just before the play began its three-week tryout there in February.) One reviewer credited Liz with "a robust and involving performance that pumps life and suspense into many of the critical passages of the play."
For Liz, 49, it was a personal victory in a well-plotted campaign. After setting her sights on Broadway, she had spent several weeks mulling vehicles. Once she had whittled the choice down to The Little Foxes or Noël Coward's Hay Fever, she had Bufman bring in 20 professional actors to read through the two plays with her. She then chose the Foxes role of Regina, which Tallulah Bankhead had performed on Broadway in 1939 and Bette Davis had done two years later on film. "She is a very complex, convoluted lady," said Liz of Regina, a small-town Southern matron who schemes to make a fortune when a businessman seeks to industrialize the family plantation. "She is a coquette. She is a killer." Asked why she thought she was right for the part, Taylor replied, laughing, "I'm wonderful playing bitches."
It's certainly a great switch from her major role of the past half decade: the dutiful senator's wife. As mistress of Warner's 2,000-acre Atoka Farm in the Virginia hunt country, Taylor has been an exemplary hostess, as well as a fund raiser for such local institutions as the Corcoran Art Gallery and Wolf Trap. But her film career had stagnated, and there were whispers that life in the country and in Washington had left her restless. "She did the political thing for five years," said Warner, "and now it's time to do this. I think she's earned it."
Liz has said that the most pleasant surprise of her first stage role is that "I'm enjoying it as much as I am." The much-forecast friction between superstar and supporting cast (which includes Breaking Away's Dennis Christopher as her nephew) never materialized. And without vocal coaching or body miking, she was able to lift her voice to the balcony with ease. Asked if she gave Taylor any pointers, Broadway veteran co-star Maureen Stapleton replied, "She doesn't need any help."
Stapleton did jokingly complain of occasional "lessons in humility" when Liz's grand arrivals at parties stole attention away from everyone else. Life on the farm has not exactly weaned Taylor from her love of perks and limelight. During Foxes' Florida run, she was chauffeured to the theater by her bodyguard at the wheel of a $100,000 Rolls-Royce Silver Shadow. On a day off, she chartered a yacht to entertain the cast. Then when the Fort Lauderdale opening fell on her birthday, she celebrated with a party that featured a six-tiered cake decorated with purple flowers, and Warner sent lavender roses. Indeed, lavender, setting off her famous eyes, appears everywhere she goes. Her dressing rooms are painted that color, and in Washington the stage doorman even bought her violet pens and pencils at his own expense.
But for her fellow players, Liz apparently shed the royal purple, charming them all with team spirit. Director Austin Pendleton insists, "She's an ensemble player—there hasn't been a glimmer of her trying to take over." Producer Bufman calls his troupe "the happiest I've been with in 50 plays." Certainly he's happy. When the box office opened in New York, the theater set a house record for advance ticket sales. "We need stars on Broadway," says Bufman. "This is the start of a new relationship between Broadway and Elizabeth Taylor."
The Capital Was Her Claque, but the Svelte New Liz Taylor Seems Born for the Boards
updated 04/06/1981 AT 01:00 AM EST
•originally published 04/06/1981 AT 01:00 AM EST


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UNICEF: J8 Representatives Present Proposals on Climate Change, Poverty and Development, and Global Health to G8 Leaders
July 2008: Nine young people representing the participants in the "Junior 8" (J8)
Summit, held in Chitose City, Hokkaido, Japan, from 2-9 July 2008, presented
their proposals for global development to the leaders of the Group of Eight Industrialized
Countries (G8), in an initiative led by the UN Children's Fund (UNICEF).
proposals, which focused on the topics of climate change, poverty and
development, and global health, included recommendations to establish an
international organization to evaluate products based on 'green indexes' such
as energy efficiency, waste management, packaging and product composition, and
for the G8 leaders to sign a declaration prohibiting the provision of aid that
is motivated toward political gain rather than the common good. The 2008 summit
marks the fourth Junior 8 summit held in parallel to the G8 summit of world
leaders. [UN
Press Release] [The J8 Summit]


text:
To their admirers, they are beautiful, endearing creatures whose reintroduction will enhance Scotland's wildlife and boost tourism. To their detractors, they are vermin who will destroy fishing and forestry in one of the most remote and beautiful parts of Argyll.
Residents of Knapdale will soon have the opportunity to make their own judgment about the European beaver, following the capture of up to 20 in Norway. After a six-month period of quarantine, the animals will be released in Knapdale Forest in the spring, as part of a £750,000 scheme promoted by the Scottish Zoological Society, the Scottish Wildlife Trust and


text:
The Official Radeon Ad Thread
#541 Members - Reputation: 122
Posted 17 November 2002 - 09:00 AM
This capitalist world is, in part, the reason that you are able to enjoy most of today''s modern conveniences to include the computer that you use as well as the internet. If you choose to continue your ant-capitalist rant why not do it with a quill pen and some homemade paper. Of course, I doubt that you know how to make paper or the ink needed for the quill pen; essentially, you don't need to know how to make these things because you can buy them. Basically, the luxuries that we take for granted probably would not exist if it weren't for capitalism – or better put, if it were not for the competition that capitalism creates.
#542 Members - Reputation: 124
Posted 17 November 2002 - 01:14 PM
And the idea that technology is simply a product of a capitalist society is absolute BS.
[edited by - Redline on November 17, 2002 8:16:52 PM]
#543 Members - Reputation: 122
Posted 17 November 2002 - 03:36 PM
As for capitalism being a primary cause of technology... I persist in my belief, based on reading and study, that the pursuit of money has been the cause of many renaissances throughout human history, of which all have brought about new technology. Unfortunately, most of these advances have come in the form of weapons and then applied to civilian uses.
Even during the renaissance of Europe, which brought about advances in weapons, art, as well as the spice trade… it was all driven by greed, or the pursuit of wealth by individuals. A very good text, that I am currently reading, is titled Worldly Goods: A new history of the renaissance by Lisa Jardine (ISBN 0-393-31866-4). From this text alone, I am convinced that the pursuit of wealth has been the driving force behind all social advances, be they technological or otherwise.
Having stated those opinions, I feel I must also agree that, at times, artistic expression or integrity does seem to take a back seat to the bottom line. However, there are instances where quite the opposite has been the case… Greek vases for instance were highly sought after for their beauty as well as utilitarian uses. The potters even competed with each other and actually would inscribe their works with taunts to other potters. Here, they were making money as well as being as creative as they wished. Who wouldn't want to be in that seemingly perfect situation?
Anyway, no need for us to continue our rant on this forum, I welcome private email with you if you feel so compelled.
Dave "Dak Lozar" Loeser
#544 Members - Reputation: 122
Posted 17 November 2002 - 11:00 PM
Original post by Dak Lozar
The potters even competed with each other and actually would inscribe their works with taunts to other potters.
So... Kind of like the Word easter egg in which the WordPerfect logo gets beaten up?
#545 Members - Reputation: 124
Posted 18 November 2002 - 12:47 PM
S''ok Dak, I agree with you that money is a great motivator in both innovation and general development, but then, that''s because money is a survival mechanism in a capitalist society. I''m not saying I "hate" this system, that would be folly, I would be more likely to argue from a philosophical perspective about human nature being augmented by the lifestyle that we have developed, that is, it supports our natural urge to fight for reasources. In other words, creates competition.
It can either be good for you, or bad. Some people get a kick in the nuts from it, others manage to flourish. Most of the time, how people do seems to have more to do with the nature of the people they come into contact with, rather than the system itself. Are humans (as a whole) just generally flawed? Of course...so what to do?
Okay, I will stop now as well. I could continue over email, but you seem to be more educated in this area than me
#546 Anonymous Poster_Anonymous Poster_* Guests - Reputation:
Posted 20 November 2002 - 01:20 AM
It should be closed.
#547 Members - Reputation: 122
Posted 23 November 2002 - 04:27 PM
#548 Banned - Reputation: 376
Posted 23 November 2002 - 04:32 PM
Original post by Anonymous Poster
If the Ad is over, why is this post still here.
It should be closed.
[edited by - xaxa on November 23, 2002 11:32:49 PM]
[edited by - xaxa on November 23, 2002 11:34:13 PM]
#549 Members - Reputation: 1065
Posted 26 November 2002 - 12:30 AM
Read about my game, project #1
NEW (9th September)diaries for week #5
Also I''m selling a few programming books very useful to games coders. Titles on my site.
John 3:16
#550 Members - Reputation: 100
Posted 07 December 2002 - 10:41 AM
Is there some kind of "Fill Gamedev''s Hard-Disk" competition I''m unaware of?
#551 Members - Reputation: 168
Posted 07 December 2002 - 12:53 PM
- Me, after hitting on a moderator.
#552 Members - Reputation: 122
Posted 11 December 2002 - 08:28 AM
#553 Anonymous Poster_Anonymous Poster_* Guests - Reputation:
Posted 11 December 2002 - 09:30 AM
#554 Members - Reputation: 133
Posted 11 December 2002 - 10:02 AM
#555 Banned - Reputation: 100
Posted 28 November 2003 - 03:36 PM
Original post by Arion
I still have a big blank spot to the right where the ad use to be. Very strange.
Yes, we all have a void in our life from the absence of that ad. However, there are many ways to fill this void. For example, I have started to drink.


text:
Dora Tornado...November 10, 2002
The Dora Tornado, the sixth tornado of the evening, began at 9:38 pm, when the tornado first touched down on the banks of the Mulberry Fork of the Black Warrior River southwest of Dora. The initial touchdown was in an area of open fields and woods and the first structural damage occurred as the tornado reached the southwest side of Dora. Trees were downed with a good deal of roof damage to homes as the tornado traveled through the middle of Dora. Traveling northeast the tornado damaged a number of structures in Dora, before ending fairly abruptly on the north side of town at 9:47 pm.
The total path length was 4.3 miles, with a width of 300 yards. No deaths or injuries were reported. This tornado was rated an F1.
Tornado Watch Number 748 was issued at 4:35 pm. A Tornado Warning was issued for Walker County at 9:15 pm.
Thumbnail images below link to full sized images. All photos were taken by National Weather Service personnel.
Map of the damage path.


text:
Hello Fanticide fans! Just wanted to let you all know that Behemoths, a FREE Supplement for Fanticide is now available to download from our website.
Head over to check it... Read more
The Tarot of Loka
Just wanted to let you know about a project on Kickstarter from our friend, Alessio Cavatore, of River Horse Games!
Live now on Kickstarter – the Tarot of Loka!
http://www.kickstarter.com/projects/1428582690/the-tarot-of-loka... Read more
Shipping of Outstanding Hostile Terrain Pieces
Good evening! We are happy to report that the outstanding hostile terrain pieces will begin shipping on Monday, April 7th. As previously stated, anyone that is still owed hostile terrain... Read more
Update About Outstanding Terrain Pieces and Monsters
Hi everyone!
So very sorry for the delay in posting this Update. The Obo and the Fungal Crawler terrain pieces are currently being molded and we will hopefully be able... Read more
Pledge Rewards Have Been Shipped!
Whew! I think we have now shipped all the pledge rewards except for a few individuals that we sent emails to with questions. There are some items that are not... Read more
Pledges Will Beginning Shipping Again On Monday!
Hi everyone!
We survived Hurricane Sandy and are now back from the Fall In show. Shipping will begin again on Monday, November 12th and we will do our best to... Read more
Another Update
Hi all,
Just wanted to touch base with everyone on a few important factors. First, we are on the East Coast so Hurricane Sandy is throwing everything for a loop! ... Read more
Fanticide Is Shipping!!
Hello all,
We wanted to let everyone know that Fanticide is now shipping. Over the next two-three weeks we are shipping out all the pledges that were promised in October. ... Read more
Go Nowhere! 1st Stretch Goal Reached-More Stuff unlocked!
Hurray! We made our first Stretch Goal!
There is still time to make the second one! If we make that its Spell Dominants for everybody at the Slasher level and... Read more
More Stuff at the end!
Last Day…..Carrousel……Renewal
….Sorry couldn't help myself! A few of you will get the obscure reference (I hope)
This is the last day of Kickstarter for Fanticide and it's been a... Read more
Yet More Video-Game Play
Ok, its not the most exciting cinema you will see but we have put up some more video about Fanticide game play.
You can see it here: http://youtu.be/QJKKW7mlk2s
Or, as... Read more
More Video on Fanticide
The support just keeps coming and we are very grateful.We have recieved lots of emails asking about Fanticide so we did a new video to share a little more... Read more
We have added a NEW pledge level as suggested. Here are the details...
Be a Relic Master! A Printed Copy of the Hardback Rulebook and a complete printed set (full... Read more
Huzzah We Made it!- Now LOWER Stretch Goals!
Hurray! $10,000! We made our Goal!
Since we "made it" EVERYBODY gets a 12 x 15 color map of Nowhere by Tony Ackland for FREE!
AND since it has... Read more
A look at the Future - New Fanticide Warband Ideas and Poll
We wanted to continue to thank you for all your great support so far! As the game is about to launch, we are already thinking about what comes next! So... Read more
"Almost There!" Means More FREE Stuff!
Wow, we have made it to 75%! We have already given away the Unicorn model but here are a couple more perks for all your support!
Sampler Bonus
Anyone pledging... Read more
Fanticide Add-Ons!
With such a great reception to Fanticide, we wanted to offer you a chance to add on to your pledges with even more great models! We have put together the... Read more
We want to give you the Creeps!
Things continue to progress and we can't thank you all enough for your support so far! While you anxiously await your pledge rewards to arrive, we wanted to also give... Read more
Halfway Mark - So how about a thank you reward!
$5,000 Reached - We're halfway there!
Thank you all so much for the great reception to the Fanticide Kickstarter. We have reached the halfway goal already and we are only... Read more
Warband Contents
Liberi Starter Band Box Set - 22 models
Stickers: Centaurs With Spears 8 (all variants included), Bases: 25x50mm 8
Shootists: Centaurs With Bows 6 (all Variants included), Bases: 25x50mm... Read more


text:
FLINT, MI--Next month, the Flint Public Library will host a collection of speakers to educate attendees about the city's history.
For the Spring Historic Flint: Speaker Series, the library will host a new speaker from noon to 1 p.m. on Thursdays in May to educate listeners about a different aspect of Flint.
The series begins on Thursday, May 2 with Janet Haley giving a presentation about the Whaley House. The next Thursday, May 9, Kathryn Koegel will educate attendees about River Rest Cemetery.
Author and librarian Glen Birdsall will speak about the Foundation Building on Thursday, May 16.
After skipping the following week, the final presentation will be on Thursday, May 30, at a special time of 1 p.m. till 2 p.m. In conjunction with the monthly book club meeting, author Len Thomas will speak on "The Civil War Letters of Harrison Harmon Carson" and 3rd Michigan Calvary.
This year's lineup is a result of consistent attendance of the Lecture Series that the library hosted in fall 2012, said Michael Madden, the librarian coordinating the events. Last year's speakers covered lumbering, Glenwood Cemetery, Flint churches, and trader Jacob Smith.
Madden said that attendees were "very generous with their suggestions" for this year's topics.
"There is a real interest in the history of the City Flint," Madden said, via email. "..We hope the series will give people some history of their community."


text:
Standard & Poor's Ratings Services has assigned its 'AAA' general obligation (GO) rating to the state of Minnesota's 2009H-2009L GO bonds. At the same time, Standard & Poor's affirmed its ratings on the state's debt outstanding. The outlook is stable. The rating reflects our view of the state's: Deep and diverse economy supported by several regional economic hubs and anchored by the Minneapolis-St. Paul metropolitan statistical area, the center of the upper Midwest economy; Continued strong management that remains committed to structural balance and maintenance of reserves while the state weathers through the current economic downturn; and Low debt levels with rapid amortization and strong internal controls, which keep debt levels manageable. The bonds will finance various capital projects and...
Companies mentioned in this report are:
- Minnesota
Action: Affirmed
Action: New Rating
Standard and Poors RatingsXpress Credit Research provides in-depth coverage of international corporates, financial institutions, insurance companies, utilities, sovereigns and structured finance programs. RatingsXpress Credit Research lets users determine the credit rating of holdings and identify key factors underlying an issuer's creditworthiness, distinguishes the different risk exposures for new and existing deals, and provides an understanding of how their analysts interpret key regulatory, political and environmental events and their economic impact.
This product consists of a Summary Analysis: Bi-annual (at least). An abbreviated analysis containing Standard & Poor's issuer credit ratings as of the time the article was published. The analysis includes a rating rationale - the basis on which the rating was assigned - and an outlook section if the issuer is not on CreditWatch. Financial statistics are not included. SHOW LESS READ MORE >
- Minnesota


text:
Support Services & Survivorship Program
Helping People Live With and Beyond Cancer
The services offered at the The C. R. Wood Cancer Center go far beyond cancer treatment to help cancer patients and their families go on with their lives. We have established a comprehensive array of support and education services to help people adapt and cope with the emotional and lifestyle changes that inevitably result from a cancer diagnosis, and help them understand and utilize the many resources available to them.
Oncology Rehabilitation
Glens Falls Hospital has a program for cancer survivors that will help them heal faster and better. The Hospital's C.R. Wood Cancer Center and Rehabilitation have teamed up to provide this program to the Glens Falls region.
Please call (518) 926-2006 for additional information.
Our support and education services include:
- Resource Nurses
- Psychosocial Oncology
- Care Management
- Patient Financial Insurance Assistance
- Uniquely You Boutique and Salon ®
- Spa Services
- Support Groups, Activities & Classes
- Nutrition Counseling
- Cancer Center Library
- Cindy's Retreat
- Cindy's Comfort Camp
- C. G. Men's Retreat
Resource Nurses
Our Resource Nurses provide a wide range of education and support on a one-to-one basis and in groups. Our nurses are available to patients and families from initial diagnosis throughout the cancer experience.
For more information please call:
- Paul Miller, RN, OCN, at 926-6629
- Vickie Yattaw, RN, OCN, at 926-6639
- Lisa Haase, RN, OCN, at 926-6563
Psychosocial Oncology
Recognizing that a cancer patient's emotional well-being is critical to their physical health, The C.R. Wood Cancer Center at Glens Falls Hospital has integrated Psychosocial Oncology into its comprehensive array of health care services. Psychosocial Oncology is available to assist patients and their families in coping with the emotional aspect of cancer diagnosis and treatment, as well as the many issues that surround survivorship. The Psychosocial Oncology staff includes a licensed psychologist and a licensed social worker. They provide individual, couple, family and group counseling. When appropriate, consultation with the Hospital's Behavioral Health Psychiatry services can be arranged.
For more information please contact:
- Gerry Florio, PhD, or Karen Cook, LMSW, OSW-C, at 926-6619
- To schedule an appointment for Gerry Florio, please call 926-6640
Care Management
Our Care Manager can assist you in coordinating your care and in accessing resources including financial assistance, transportation, community services, long-term care facilities and at-home medical needs.
For more information please contact:
- Karen Cook, LMSW, OSW-C at 926-6619
Patient Financial Insurance Assistance
Our financial/insurance assistant can help you with referrals, prior authorizations, billing and insurance questions.
For more information please contact:
- Michele Walker at 926-6637
Uniquely You Boutique and Salon ®
The "Uniquely You Boutique and Salon" ® is dedicated to the special needs that patients may have as a result of cancer treatment. Our licensed cosmetologist provides assistance in selection, styling, and care of wigs as well as the wear of turbans, hats, and scarves. She also provides haircuts for inpatients on the oncology unit.
These services are provided free of charge to any cancer patient, regardless of their treatment facility or physician.
For additional information about these services, please call Vicki Yattaw, RN, OCN, at (518) 926-6639. To schedule an appointment, please call (518) 926-6640.
Spa Services
Massage Therapy is available by appointment at Cindy's Healing Place in the C. R. Wood Cancer Center. Spa services are available for all patients in the C. R. Wood Cancer Center.
To make an appointment for spa services at Cindy's Healing Place, please call 926-6640.
Support Groups, Activities & Classes
The C. R. Wood Cancer Center hosts a wide range of support groups, activities and classes for people living with cancer, as well as their family members.
To learn more, click here.
Nutrition Counseling
Proper nutrition is critically important to successfully living with cancer. The C. R. Wood Cancer Center staff includes a registered dietitian who provides guidance for healthy eating both during and after cancer treatments.
For more information please contact:
- Andrea Chowski, RD, CD-N, at 926-2635
Cancer Center Library
Our Cancer Center Library is open for patients and families to borrow books, pamphlets, video and audio tapes on a wide variety of cancer-related topics. The library is staffed with volunteers who can help you find the information you need.
We also have a large selection of leisure reading materials. Walkmans are available for you to listen to music or other tapes while you receive your treatments. In addition to borrowing resources, there are free pamphlets as well as a swap shelf for your convenience.
Families are welcome to use the library to relax and read while you wait for your family member to see a doctor or receive treatment. The library is open to patients and families: Monday through Friday, 9 a.m. noon, and Monday through Thursday, 1 p.m. 4 p.m.
Cindy's Retreat
Cindy's Retreat is a weekend getaway for women living with cancer. To learn more click here.
Cindy's Comfort Camp
Cindy's Comfort Camp is a weekend overnight camp for children and teens who have experienced the death or serious illness of a family member. To learn more click here.
C.G. Men's Retreat
The C. G. Men's Retreat is a three day - two night program for men living with, and beyond cancer. It is held each year in the fall at Christ the King Spiritual Life Center in Greenwich, New York. Through a wide range of group and personal activities, men will have the opportunity to enjoy the outdoors, escape the stress of everyday life, build camaraderie and develop tools for living with, and beyond cancer.
Cindy's Retreat for Women
Cindy's Comfort Camp for Kids


text:
Noma's Redzepi Looks Ahead to Life After Ants in London
Chef Rene Redzepi served more than 3,500 diners, including celebrities such as Stephen Hawking, Stephen Fry and Jamie Oliver, at Claridge's in London during a 10-day pop-up version of his Copenhagen restaurant Noma.
That's how many customers Redzepi, 34, feeds in five months back home in Denmark, where his small, waterside venue has been named the World's Best Restaurant for three straight years.
Over breakfast on his final day at Claridge's, on Aug. 6, we discussed how things went in London, what comes next and why his 195 pound menu ($305) featured live ants.
Vines: How was your time at Claridge's?
Redzepi: It's been many levels above what I expected. My personal experience, meeting 100 staff members that you've never worked with before, seeing the producers, tasting the fresh produce from here, meeting the Londoners -- they've been so gracious. I'm so positively surprised and I'm even feeling a bit sad to leave.
Vines: When you were in the dining room, you were almost mobbed for autographs. How do you handle that?
Redzepi: At home, it's not like that at all. It's a strange thing and you don't realize that in this city it seems that a successful chef can have a status with the general public that's just mind-boggling. It's crazy and then it's a bit overwhelming so I shy away a bit. I think that's the way to do it: Just keep it real and stay yourself and to try to enjoy it for the moment.
Vines: How do the numbers in Claridge's compare with Noma?
Long Waitlist
Redzepi: There, it's 35 for lunch and about 40 for dinner. And here it's 360 a day almost. We have between 30,000 and 100,000 requests a month. We have 550 or 570 tables a month. So we could fill many more restaurants. The Saturday before we came, we had 1,200 people on the waitlist for dinner. Five years ago, we could have a Saturday lunch with zero guests.
Vines: How about the ants on the London menu?
Redzepi: Besides Noma, we have this Nordic Food Lab, where we study larger topics within food and one of them is called, "Why don't we eat insects in the Western World?" In Europe, we found new, surprising flavors and one of them is this ant that tastes so strongly of lemon and lemongrass. To us it was like entering into a room of flavors we didn't know existed.
Vines: It's still the dish that caused most surprise here. Did you expect that?
Redzepi: Of course. It's taboo food: You're eating a bug.
Vines: So were you concerned?
Breaking Barriers
Redzepi: No, I wasn't. It's also about having fun. I knew that would break the barriers. There would be lots of people sitting, presumably not knowing each other, and suddenly they had to see each other being a little bit afraid. It's like when you go to Finland and you go into an important meeting and 30 minutes after you landed you're in the sauna naked with all the people. But I was more interested in people having the surprise of the flavor.
Vines: I wonder if coming here and using different ingredients, the Noma formula but in a different place, whether that would work somewhere else.
Redzepi: Of course. The philosophy and the enthusiasm we know now can be adapted anywhere, especially in London or Great Britain because we are two proud Protestant cultures that share many things, that share many food values and we complain about the weather in the same way. We're like weather cousins. I would say if there were one place it could work, it would be here.
Vines: So would you open another restaurant?
Redzepi: This was a perfect opportunity to see what it takes of me personally to open a restaurant without opening a restaurant, because that's what we did here. I can tell you that I really have loved it here. It's been a life experience to me but I'm not ready to allow myself the time away from Noma.
Vines: So that's a no?
Redzepi: That's a no.
(Richard Vines is the chief food critic for Muse, the arts and leisure section of Bloomberg News. He is U.K. and Ireland chairman of the World's 50 Best Restaurants awards. Opinions expressed are his own. This interview was adapted from a longer conversation.)
Muse highlights include Jason Harper on cars and Lance Esplund on art.


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Bailey Costello Busey Jr., 86, of Shepherdstown, went peacefully home to be with the Lord Dec. 12, 2012.
He was born on June 28, 1926, in Hedgesville.
Bailey was lovingly cared for by his wife of 60 years, Jane Jeanette Busey. He was a member of the U.S. Air Force and a Tuskegee Airman.
Article Photos
He is survived by his children, Cynthia Brown and husband, Walter, of Martinsburg, Bailey Busey III, Sharika Abdul-Muhai- min and husband, Kamaal, of Shepherdstown, and Tina Carr, of Chino Hills, Calif. He is also survived by 11 grandchildren; four great-grandchildren; and many other family members and friends who will miss him dearly.
Bailey was preceded in death by his parents, Clara and Bailey Busey Sr.; his son, Michael Busey; and his daughter, Leslie Busey.
A memorial service will be held at 2 p.m. Friday, Dec. 21, 2012, at Asbury United Methodist Church, 4257 Kearneysville Pike, Shepherdstown.
Bailey truly will be missed. We will mourn our loss but we know that life is a journey and not a destination. Our destination is to be in the present of our Heavenly Father so until we see you again, we love you!


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Scientists at the University of Texas have discovered how to grow human lungs in a lab.
Growing lungs in a lab may be the newest and best hope for lung transplants, since so many of the donated lungs are too damaged to be transplanted.
Surprisingly, however, damaged lungs are the ones that scientists start with and improve upon.
"We removed all the cells, all the material in it, and just left the scaffold behind, the pieces of the lungs that are no cells," Dr. Joan Nichols, with the medical branch of the University of Texas, explained.
"That's why it's so white and pretty and no blood in it - it's very pretty looking," she continued. "Then we added back cells from another lung that couldn't be used for transplant but still had some viable cells in it."
At first the process of growing a lung took four months.
But Michael Riddle, a medical student working on the project, figured out how to speed up the process to just three days. He used a fish tank he bought from a pet store as part of his equipment.
The end result was fascinating. A close listen reveals the "thump- thump" of air moving in and out of the laboratory grown lungs.
Scientists say it might take up to 10 years before lab-grown lungs are ready to save human lives. The first step is to successfully transplant lab-grown lungs in animals.
More than a 100,000 men, women and children are currently waiting for an organ transplant.
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Find peace with God, discover more about God or send us your prayer request.
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2012-13 Men's Tennis Headlines
May 23, 2014
Johnson, Luethe earn Career Achievement Award
Seniors recognized by Athletic Department for outstanding careers
May 4, 2014
Dinner of Champions highlighted by Mark Tauscher speech
Former Wisconsin Badger and Green Bay Packer Super Bowl champion spoke with four team conference champions
July 16, 2013
2012-13 statistics of the year, by the numbers
Interesting statistics from the 2012-13 athletic year
July 9, 2013
2012-13 Athletics year in review
Take a look back at what happened during the 2012-13 athletic year
July 3, 2013
Falcons represented well on 2012-13 NAC Scholar-Athlete list
CUW had 169 student-athletes make the annual conference scholar-athlete list
June 4, 2013
2012-13 Stories of the Year (No. 5): Men's Tennis continues NAC dominance
The Falcons went 9-0 during the NAC regulars season, advanced to third straight NCAA Tournament
May 21, 2013
Falcon stat of the week, by the numbers
Interesting statistics from the spring season
May 16, 2013
NAC releases All-Sportsmanship Awards for 2012-13 season
Falcons place 18 student-athletes on All-Sportsmanship Team
May 14, 2013
Falcon women finish second, men third in NAC All-Sports standings
Aurora wins both men's and women's All-Sports Awards
May 10, 2013
Men's Tennis season ends with NCAA Tournament loss to ONU
CUW concludes season with a 16-10 record
May 6, 2013
Turner nets final NAC Men's Tennis Weekly Award of season
The junior helped lead CUW to its third straight NAC Tournament Championship
May 6, 2013
NCAA Division III Men's Tennis Tournament bracket announced
CUW will play Ohio Northern in the first round of the NCAA Tournament in Whitewater, Wis.
May 6, 2013
Regional selections announced for Division III Men's Tennis Championships
May 4, 2013
Men's Tennis wins third-consecutive NAC title, advances to NCAAs
Falcons earn pair of 5-0 wins to cruise to another NAC title, advances to NCAA Championships
May 3, 2013
Falcon weekend preview, six teams competing for conference championships
Softball, Women's Lacrosse, Men's and Women's Tennis and Men's and Women's Track & Field all playing in league tournaments or championships
May 2, 2013
Johnson named NAC Men's Tennis Player of the Year
Head coach Tom Weber earns Coach of the Year honors as four Falcons receive honors
April 29, 2013
Johnson named NAC Player of the Week for third time this season
Falcon junior leads Falcons to four victories, third-consecutive NAC Regular Season title
April 27, 2013
Men's Tennis repeats as NAC regular season champions
Falcons win third-consecutive regular season conference title, finished undefeated in league play
April 26, 2013
Men's Tennis continues to roll with NAC win over MSOE
CUW clinches bye in six-team NAC Tournament with Friday's victory
April 24, 2013
Men's Tennis stays perfect in NAC play with win over Wisconsin Lutheran
CUW takes five of six singles en route to 7-2 victory
April 23, 2013
Falcon stat of the week, by the numbers
Interesting statistics on the baseball, golf, lacrosse, track & field, tennis, and softball teams from the past week.
April 19, 2013
Falcon weekend preview: Multiple teams competing in different states
Nine program in action in four different states across the region
April 15, 2013
Johnson's perfect week earns NAC Men's Tennis Weekly Award
The junior went 3-0 in both singles and doubles play in leading the Falcons to three conference wins
April 13, 2013
Men's Tennis earn NAC wins over Marian, Edgewood
Falcons extend winning streak to 23-consecutive matches wins wins over Sabres, Eagles
April 10, 2013
Men's Tennis sweeps singles play, defeats Lakeland
CUW moves to 3-0 in Northern Athletics Conference after win over Muskies
April 9, 2013
Falcon stat of the week, by the numbers
Interesting statistics of the past week for baseball, softball, men's lacrosse, women's lacrosse and men's track & field
April 8, 2013
Turner nets NAC Men's Tennis weekly award
The junior went 2-0 at both No. 1 doubles and No. 2 singles last week.
April 6, 2013
Men's Tennis opens conference play with a pair of wins
CUW defeats Rockford College and Aurora University to begin NAC schedule
April 5, 2013
Men's Tennis hosts dual matches on Saturday against Aurora, Rockford
Falcons to begin quest for sixth NAC title in the last seven years
April 2, 2013
Falcon stat of the week, by the numbers
Interesting statistics of the past week for baseball, softball, men's lacrosse, women's lacrosse and men's tennis
March 29, 2013
Men's Tennis finishes spring trip falling to Oberlin College
CUW begins NAC play next weekend by hosting Rockford and Aurora
March 28, 2013
Men's Tennis falls to Colby College
Johnson and Leon gain win at No. 2 doubles for CUW
March 27, 2013
Men's Tennis cruises to victory over Hartwick College
Falcons win all six singles matches
March 26, 2013
Men's Tennis drops second straight in South Carolina
CUW wins two of three doubles matches Tuesday
March 25, 2013
Men's Tennis blanked by Carroll in spring trip opener
CUW returns to the court tomorrow against University of Scranton
March 15, 2013
Men's Tennis downs Adrian for second straight win
CUW takes four of six singles matches in non-conference victory
March 11, 2013
Johnson nets NAC Student-Athlete of the Week award
The junior helped lead CUW to its first win of the season
March 8, 2013
Men's Tennis earns first win of season over Dubuque
Falcons win seven of nine matches to snap four-match losing streak
March 7, 2013
Falcon weekend preview: Men's Tennis, Men's Lacrosse ready for action
Men's Tennis hosts a match, Men's Lacrosse plays back-to-back non-conference games
March 5, 2013
Falcon stat of the week, by the numbers
Interesting statistics of the past week for wrestling, men's lacrosse, women's lacrosse, men's tennis, baseball and softballl
March 1, 2013
Men's Tennis falls to St. Scholastica
CUW wins three matches Friday
February 28, 2013
Falcon weekend preview, six teams in action Friday and Saturday
Wrestling, men's and women's track & field, men's lacrosse, men's and women's tennis all competing this weekend
February 22, 2013
Falcon weekend preview, four teams competing for championships
Women's Basketball, Track & Field, Wrestling, Softball, Men's Tennis, and Men's LaCrosse all in action
February 22, 2013
Men's Tennis drops non-conference match against UW-Oshkosh
Russell Johnson gains win at No. 2 singles for CUW
February 18, 2013
2013 Men's Tennis season trailer
Falcons playing for their four NCAA Tournament appearance in five seasons
February 16, 2013
Men's Tennis falls against Lawrence
Falcons blanked in non-conference dual match
February 9, 2013
Men's Tennis highlights against St. Mary's
February 8, 2013
Men's Tennis drops spring opener against St. Mary's
Falcons blanked against non-conference opener on Friday evening
February 6, 2013
Season Preview: Goal for Men's Tennis is to repeat recent success
Falcons look to keep 18-match conference winning streak in tact this season with another NAC title and NCAA Tournament appearance
January 22, 2013
Men's Tennis picked to finish first in NAC Preseason Coaches' Poll
Falcons look to win league title for sixth time and earned third-consecutive NCAA Tournament appearance
November 14, 2012
ABC A Bronovan Company announces Holiday clothing store sale
Clothing and gear discounted with special promotional code
October 7, 2012
Concordia men volley to success at Edgewood College Tennis Invite
CUW netters earned four titles at the Edgewood Invite Sunday.
September 29, 2012
Falcon men's soccer falls in second OT... again
CUW battled back twice to tie the match but an Aurora goal just before the second overtime ended gave the Spartans a 3-2 win.
September 28, 2012
CUW shut out in singles play at USTA/ITA Regionals
All six Falcons dropped their first round singles matches at the USTA/ITA Regionals, but CUW did pick up a doubles win.
September 27, 2012
Freshman's "hat trick" leads CUW past Maranatha
Concordia Wisconsin improved to 3-0-0 in the NAC with a 4-0 win over Maranatha Thursday afternoon in Watertown.
September 24, 2012
Falcon Men's Soccer falls 2-1 to Elmhurst
It's been a frustrating non conference season for CUW and Monday night's contest was more of the same as the Falcons absorbed a 2-1 defeat at Elmhurst.
September 22, 2012
UW-Oshkosh defeats Concordia 1-0 in overtime
Concordia Wisconsin stayed even with UW-Oshkosh through ninety minutes of regulation but an overtime goal by the hosts broke a 0-0 stalemate.
September 18, 2012
CUW shuts out Rockford men's soccer 3-0
Tom Saleska's Falcons earned their coach his 250th collegiate win while staying undefeated in NAC play.
September 15, 2012
Saleska's 400th starts off the NAC season properly
CUW came back from an early 1-0 deficit to hand Concordia Chicago a 3-1 defeat in the 2012 NAC conference opener for both schools.
September 11, 2012
Falcon booters drop third straight
North Park scored three times in the second half to defeat CUW 3-1 Tuesday afternoon.
September 8, 2012
Falcon men's soccer falls 1-0 to Augsburg
Concordia fell 1-0 to visiting Augsburg Saturday afternoon in a non conference men's soccer match.
September 7, 2012
Scouting report: Men's Soccer hosts undefeated Augsburg on Saturday
Concordia's men's soccer team hopes to get back on the winning side when hosting Augsburg Saturday.
September 4, 2012
Beloit edges CUW men's soccer in 2 OTs
The opportunistic Beloit Buccaneers got a penalty rebound score to tie the match and then won it in sudden death OT.
September 1, 2012
Falcon men's soccer improves to 2-0 with 3-1 win
Concordia Wisconsin completed a successful Michigan weekend with a 3-1 win over host Albion this afternoon
August 31, 2012
Penalty shot earns a W for CUW booters in season opener
CUW did not take full advantage of opportunities but Kyle Sytsma's penalty kick was all CUW needed to defeat Adrian
August 28, 2012
Dominican is Men's Soccer coaches' choice; like always!
The Dominican Stars were once again the undisputed choice to win the 2012 Northern Athletics Conference Men's Soccer Championship according to the preseason coaches' poll.
August 24, 2012
Michigan matchups initiate CUW men's soccer season
Concordia Wisconsin men's soccer will hit the road for their non-conference opening weekend
August 23, 2012
Lataille added to CUW men's soccer staff
Former Falcon Marty Lataille has been added to CUW soccer coaching staff for 2012
August 23, 2012
CUW soccer scrimmages on the road for answers
Tom Saleska is busy evaluating newcomers these days.
August 19, 2012
Falcon men's soccer is SECURE in goal
After suffering a season-ending wrist injury a year ago, Sam Ische is back and ready to play!
August 18, 2012
"Let's run two miles and then go to work"
Men's soccer candidates began work very early Saturday morning
July 31, 2012
SEASON PREVIEW: Men's Soccer aims high in 2012
Seasoned veterans and offensive firepower have Saleska excited for upcoming year
July 3, 2012
Men's Soccer announces 2012 recruiting class


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Jim Koch, the iconic founder of Boston Beer (NYSE: SAM ) and its flagship Sam Adams brand, has made plenty of appearances in bars and folksy television commercials promoting his beer. But last week, he made his first appearance on an international wealth ranking when he broke into Bloomberg's Billionaire Index, propelled by his roughly one-third ownership of a company whose stock has surged more than 1,300% over the past decade. Over that time, sales of craft beer have risen relentlessly despite an overall beer market that's been flat or slightly down, with Sam Adams often leading the pack. Now that Sam Adams is nearly as ubiquitous as Bud Lite or Coors, where will Jim Koch's next billion come from?
While Sam Adams has had an incredible run, the truth is that Boston Lager and other core Boston Beer brands are never going to rival its mass-market competitors from global giants like Anheuser-InBev or Molson Coors. In fact, management has been mentioning "slight declines" in sales of core brands in most quarterly conference calls for years, with any such losses typically offset by big wins in other areas, like seasonal beers (which seem to come earlier every season), malt beverages, and ciders. A lot of drinkers probably don't realize that the company behind Sam Adams even makes malt beverages or cider, but if you've ever bought a six-pack of the alcopop Twisted Tea or Angry Orchard apple cider, you've put some money in Jim Koch's pocket. Management seems to have caught on that brand and style diversity is the key to success, and has taken steps to set the company up to capitalize on the continued success of craft brewing despite stagnant sales of Sam Adams' core brews.
Divide and prosper
Craft beer drinkers pay up not just for quality, but for novelty and diversity. Drinkers want to sample a wide array of styles and brands, making it less viable for a craft brewer to depend on the success of one beer alone. Boston Beer knows this, with CEO Martin Roper claiming on the most recent conference call that "at this point in time we're in a stage with craft where basically the pendulum is swinging to variety." Boston Beer has responded not only by launching nationwide distribution of beer alternatives like Angry Orchard cider and Twisted Tea malt beverage, but also by broadening their own beer offerings.
In 2012 Boston Beer brewed and sold more than 50 distinct beers under the Samuel Adams brand, helping to keep intrepid drinkers returning to Sam Adams to try new things. Boston Beer has also been expanding outside the Sam Adams name, through the craft brew incubator and development arm Alchemy & Science. In 2012, through Alchemy & Science, Boston Beer bought up Los Angeles' Angel City Brewery and began producing two styles for that market under the Angel City brand. It also developed and rolled out the Curious Traveler shandy, a light beer flavored with lemon, under the Traveler Beer Co. brand. The Traveler Company has since expanded to four distinct shandy styles with distribution in the Northeast, Midwest, and Florida.
These successes led Boston Beer to roughly double Alchemy & Science's funding in May 2013, and in August Alchemy & Science put its $5 million to $9 million budget to work by buying up the Coney Island beer brand from Shmaltz Brewing. Coney Island is a small regional brand, and Alchemy & Science plans to focus on growing the beer's appeal in just the greater New York City and New Jersey markets. Nonetheless, the acquisition does point to a new path for Boston Beer. With no debt, $25 million in cash, and strong free cash flow, Boston Beer could just be starting out on an acquisitions campaign, buying quality brands and adding value by plugging the acquisitions into Boston Beer's award-winning distribution and marketing networks.
With style diversity under the Sam Adams brand, new brands developed by Alchemy & Science, and established brands Boston Beer acquires, the company is well-poised to continue growing along with the craft beer segment. Boston Beer's distribution network will allow it to stand out in the crowded craft beer segment, while its trusted name and reputation as a quality-obsessed craft brewer will set it apart from larger brewers attempting to enter the space.
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There are very, very few things that are as relaxing, as enjoyable, as sensuously rewarding as having a summertime lunch in the Gulf of St. Tropez.
Sizzling hot day along the Gulf of St. Tropez, gazing over the gulf to the storied town, shimmery sun burning down and glaring painfully in the eyes, heat bouncing off the pavement---then you walk into the cool and comforting tiki-house shade of Mahi Plage-Restaurant, look out over the white beach and the lapping waves, watch the languid sun-bathers and the unhurried beach strollers, enjoy the ocean-cooled breezes wafting in, and you can almost feel your body slow down and your spirit calm.
When the house rosè arrives, bottle misted over and beaded with moisture, looking cool and transparent and seductive with enough luscious pastel color to be appealing but not concealing, it sits in dramatic contrast to the actinic white beach and the cool blue water and the soft, vague grays of the horizon.
But it doesn't sit long. Soon our glasses are filled, and aggressively sipped---we are too sophisticated to gulp our rosè, after all---and then re-filled for a second and more studious consideration. Subjective delight yields to objective evaluation and categorization. Sheer satisfaction becomes shimmering pink and orange and light ruby glints; succulent aromas of strawberries, cherries, pomegranates, melon and mango; brisk, tingling acidity and tartness on the tongue that springs the tastebuds awake; and a tantalizing wisp of flavor remaining to invite another sip.
An attractive and curvaceous young lady walks past on the plage in a slight flouncing air, in a way that only a young woman walking on beach sand with eyes upon her can walk, with her body going as much this way and that way as forward, and making progress seem less necessary than process…and then, shortly later she undulates past again. When a female companion comments, "Oh, what a cute outfit," I realize that she has a different outfit on than during her previous sashay, and figure out in my guy brain that this is a fashion show of beachwear rather than merely a young woman with many changes of clothing who happens to like to display them.
Either way seems good to me, but becomes only a momentary distraction when our food begins to arrive, and one pleasure gives way to another.
I am briefly envious as my companion receives a delicious bread-bowl containing an immaculate Salade Nicoise with fresh, crisp greens, hard boiled egg, chunks of tuna, and large filets of anchovy---what a perfect food, I think, for this day and in this place and with this wine!
But envy fades as my dish arrives, for the only thing better now could be this sea bass, this chunk of wolf of the sea, in a butter, cream and capers sauce that is placed before me. Once again, Provencal Rosè proves itself as a consummate wine with food: delicate but precise in aromas and flavors, mouth-watering on its own but accommodating to the fleshy white fish, the butter and cream, the tart green tang of capers and the softer herbal notes of the vegetables alongside. Each sip of wine enlightens and freshens the palate, and clears the oils and fats, and makes the next sip and the next bite taste as lively as the last.
And in French fashion, conversation subsides for awhile as we address ourselves to the food and the wine and the process of consumption and appreciation. It's a pleasant silence with the clink of silverware on china and the soft susurrance of the ocean and an occasional quiet muffled hum of a tiny motorboat in the distance.
Obligatory photo of topless sunbather on the plage---hey, it's St. Tropez!
Then, after this application of cool respite and chilled wine and well-made food, we recline slightly in our chairs, stretch our legs out a bit and open ourselves to the ocean, metering out slow minutes with languorous sips and letting the cool, crisp wine trickle lightly down our throats, until we're told it's time to go and we, still quiet and hushed, pull ourselves away and shuffle out with one last longing look out over the beach and the water.


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What Do Shoppers Think of Your Ecommerce Site?
In "Reviewing your Ecommerce Business at Year End," I offered a framework to critique your business's performance for 2012. This week's article focuses on how to improve your ecommerce businesses for 2013.
To start, look at your business from the perspective of your shoppers.
Review Home Page, Landing Pages, Navigation
Go to your home page and see if you are presenting products and content that is relevant and compelling. Look at your navigation. Is it still optimized for your target market? Search on trendy products and see if you are taken to the pages you want visitors to land on.
Next, check your analytics to identify the top 10 landing pages and what keywords or referrals brought the visitors to them. What is the bounce rate for those pages? Is the content relevant to the keywords that brought them there? Did they take further action in your store?
It's easy to lose focus on your home page and introduce too much information. Promotions, new products, and older products that are past their prime, and navigation that is dated, can lead your home page to lose some of its sharpness over time.
Sometimes you will draw traffic to pages that don't necessarily present your full product offering. If you identify a page that is popular but has a high bounce rate, it may be because its content does not match the search that led your visitor there. Or, it may be dated. Consider adding fresh content to that page that more closely aligns with visitors' intent and leads them to the products they are looking for.
Research competitors' sites for the items you are focused on selling this year. Test their site-search capabilities. Sites are increasingly adding guided and faceted search to enhance their merchandising capabilities. If you are still using the default search in your shopping cart, you may be losing a competitive edge.
Use Your Cart and Checkout
When was the last time you really looked at your shopping cart? This is another area of your site that may have gone stale. Merchants often test the cart when it first launches and then assume it's always good.
Look at your competitors' shopping carts. Are they offering creative upsells or in-cart promotions? Are they using a mini-cart? Are those carts faster than yours? Can shoppers easily see tax and shipping costs?
Shopping carts matter to customers. The trend is to allow customers to add multiple items in the cart without visiting the cart itself. If your store is still designed to take shoppers to your cart with each item they add, it may seem dated. And, remember, showing shipping options and total costs is essential.
On the checkout side, do not force the creation of a login and account —offer guest checkout. Consider a one-page checkout in lieu of forcing your customers through several different screens. And make sure the speed of your cart and checkout process is acceptable.
Ask Your Customers What They Think
Ask your customers about their shopping experiences on your site.
There are many ways to approach this. I have had good results with survey links on email order confirmations, asking a few simple questions.
- "Did you find everything you were looking for?"
- "Was your checkout process fast and efficient?"
- "Did you receive all the product information you desired?"
- "Would you refer us to your friends?"
- "Would you be willing to participate in a more in depth customer survey to help us better serve your needs in the future?"
Beyond those questions, you should create detailed surveys for more in-depth information. Topics might include the following.
- Shoppers' perceptions about the products you sell and the descriptive content you present.
- What shoppers think about your site design, navigation, and overall usability.
- What shoppers think about your pricing.
- Which products they would like to buy from you if you carried them.
- What buying plans they have for the coming year for the products you sell.
- Do they prefer to shop on a desktop, laptop, tablet, or smartphone.
- Where do they go for product research — social media, Amazon, Google, comparison-shopping engines.
- How often they want email promotions or newsletters.
You may also email shoppers who abandon their carts, to solicit feedback. This is controversial, but most stores find they receive useful information from respondents.
Shoppers like to be asked about their opinions. It indicates your desire to meet their needs and improve your business. Just be considerate of their time and don't ask for too much.
Review Your Customer Support
Finally, critique your customer support function. What are the most frequent inquires? What is your return rate and why? Look for patterns and then seek solutions.
The customer experience is not just about the usability of your website. It encompasses everything from site design and navigation to the way you describe your products to the way you resolve problems.
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Comments ( 4 )
What do you think if in the checkout, the creation of an account is optional? If the shopper create it, in the next order, don't need to charge all the personal information again.
Great article!
Prime reason for buyers abandoning shopping cart is " Shipping cost".Most of the times they may not abandon it because shipping cost is high but because it was displayed too late.. They get a sense of been tricked.
Many surveys are conducted on such customer' behaviors
Try to factor in shipping into the cost or early in the checkout process get shipping cost displayed. We suggest our clients to display it along with the cost.
Prashant Telang , CTO TransPacific Software
Cart abandonment emails are a great way to improve conversions. Just make sure to use cascaded method (i.e. discount used in second or later message, not the first).
Get the better ecommerce soluton which provides seo friendly urls.