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No. 1 Detroit Pershing @ No. 3 Detroit Finney
Early season rah-rah on the Eastside. Both teams will get after you defensively, but Finney does it with a more blue-collar attitude. Can Pershing super soph Keith Appling get out of his "slump"? Last Friday was the first time this year he hasn't scored at least 35.
Class C No. 1 Charlevoix @ Class C No. 3 Traverse City St. Francis
Another 1 vs. 3, and the first of likely three meetings between these Lake Michigan Conference rivals. The third will be in districts, whereas in the past they didn't meet up until regionals. Charlevoix has the depth, while the Glads have the start power in 6-7 junior Holden Greiner, averaging 23.3 ppg.
Chippewa Valley @ No. 10 Romeo
Realistically, the two real contenders in the MAC Red. A 30-30 club here (no steroids, Dale Murphy style instead) with Chippewa Valley's Chris Lemm and Romeo's Blake Cushingberry. Romeo's 6-7 junior, Nate Saliga, must produce against Chippewa's big frontcourt.
No. 11 Detroit Henry Ford @ No. 20 Detroit Renaissance
Renaissance hasn't held serve in the PSL's recruiting wars, but has enough talent left over from the Mark White days, like 6-6 Detroit signee Ian Larkin and 6-3 Dayton signee Paul "He's Still In High School?" Williams, and Delano Collins, an ace defender as a junior point guard, to still be dangerous. For Henry Ford, depth is the thing. "I've got two teams. Our second unit could be the first unit," Henry Ford coach Ken Flowers told the Detroit Free Press Sunday.
Wyandotte @ No. 25 Belleville
After the PSL action, head down 94 to check out the JV game in the evening. Three outstanding junior guard in this one, with Booker Stoudmire and Vinnie Boyd of Belleville, and 6-4 Andrew VanDierendonck from Roosevelt. But if an overabundance of cops makes you nervous, Belleville is not the gym for you.
No. 27 Lansing Sexton @ Muskegon Heights
Did Sexton finally get it together in its 35-point win over St. John's, or is St. John's just that bad? Sexton has lost a close one and won a close one, but there isn't that margin for error at the Heights, one of the toughest gyms in the state to find a win. The Tigers' offense is defense this season, with a small but quick team; 6-5 senior Derrick Sharps being the height exception.


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Diesel Men's Gunmetal Stainless Steel and Red Silicone Chronograph Watch
Price $260.00
Confident with bold red silicone-wrapped gunmetal links, this Diesel timeframe offers functionality and a punch of color. Known primarily as Diesel's signature collection, this timeframe offers easy-to-wear fashion with a refined edge.
- 58-mm. x 52-mm. case size
- Deployant buckle clasp; metal band
- Chronograph round dial; quartz movement
- Water resistant
- Stainless steel, rubber
- Imported
Shipping & Returns
Shipping your purchase is easy on belk.com. Depending on the destination of your package, you can expect it to arrive within 4-7 business days. Shipping Information
Returns are easy on belk.com. Easy returns

subset: commoncrawl


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that looks whack, it just looks like a plastic mold addon
Any details of a White CC Pro being released in Europe?
It looks more like a pile of white plastic moulded into the shape to fool the playstation generation
Spoiler Alert!
TNOG.ORG - Games events in Manchester
MikeDBloke - PSN
I was into weird games before people knew what they where
@D_Bloke - My inane prattle
It looks more like an official Wii Controller that is only available in white within Europe yet a board dedicated to things such as this have no clue about.
there is no Clasic Controller pro outside of Japan yet.
also that pic is just a regular classic controller with the attachment for better grip. i know for a fact cause the pro looks a little different and is only available in black.
What's that?!?! An official Classic Controller Pro on Amazon.co.uk from the Amazon UK warehouse and an offical PAL product that is EXACTLY the same as the picture above bar the colour?!?!?!?
i know for a fact cause the pro looks EXACTLY LIKE THE ONE I POSTED PREVIOUSLY.
EDIT: And only available in Black? Lets look at the Nintendo of Japan site... http://www.nintendo.co.jp/wii/controllers/index.html
Its like I almost know what I'm talking about instead of sprouting utter bull!
Last edited by Jameseh; 11-30-2009 at 01:11 PM.


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__By E. Michael Johnson
Watson started wearing Ping's Sensor Sport, one of three in the company's new Sensor Cool line, last month at the Farmers Insurance Open. He had it on during his win at last week's Northern Trust Open.
The Sport ($20) and Sensor Tour ($24) are made of cabretta leather and have a material in the wristband to help wick moisture and keep hands drier. The Sensor Tech glove ($14) also uses the material but is made from synthetic leather for improved durability and performance in varying weather conditions.
Watson's glove deal calls for Ping to make an annual donation to the Bubba Watson Foundation based on the number of gloves sold.


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Making Hazardous Pipeline Repair Safer
Since 1949, PLIDCO® has been the leader in pipeline repair fittings by creating innovative solutions to help minimize costly shutdowns and assure worker safety. With hundreds of thousands of fittings installed around the world, PLIDCO® is the number one source for safe, reliable pipeline repair products.
The PLIDCO® Power+Grip Connector is ideal for subsea riser replacement, spool repair, subsea tie-ins, valve insertions, abandonments, and repairs/connections where no welding is required.Click Here & Learn More
Click here to receive the PLIDCO® full line pipeline repair product catalog.


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Opening an account at SCE Federal Credit Union means that you join other SCE FCU members as an owner of the Credit Union. Instead of profits going to a group of shareholders, profits are returned to you – our owners – through great savings and loan rates, and added convenience.
Here are a few things you may want to take advantage of right away...
Set up free online banking – Select the "Sign Up Now" option on the Online Banking log in, which appears on every page of our website. After a few quick questions, you'll be ready to go.
Set up free overdraft protection – Just log in to Online Banking, select the "Account Services" tab along the top of the screen, then "Overdraft Privilege"
Get our mobile banking app – Available for Android or iPhone, for free through Google Play or the Apple Store – or use the generic mobile interface at scefcu.mobi
Deposit checks from your Android or iPhone – The latest version of our mobile banking app features Deposit Anywhere – the ability to deposit checks to your SCE FCU savings, checking or money market account, straight from your Android or iPhone. Please note that it may take up to 30 days for this service to be available to new members, but it's worth the wait!
When you need us, we're at your service...
Call our full-service Contact Center at 800.866.6474 – six days a week
Chat with us via Live Chat – during business hours
Send us a secure email
Utilize FastLine telephone teller, with automated voice response, at 800.866.6575 – available 24/7
Stop by an SCE FCU branch
Use any of our nearly 30,000 surcharge-free ATMs through the CO-OP ATM network, including at most 7-Eleven® stores nationwide, Costco locations in 35 states and Walgreens stores in California
Visit one of the thousands of shared branches across the country and around the globe through CO-OP Shared Branch network, to conduct a wide variety of transactions on your SCE FCU account
Visit scefcu.org at any time to learn about our current promotions, products and services, and much more. And don't forget to follow us on Facebook and Twitter!
Thank you for choosing SCE FCU for your financial needs. We look forward to being of service!


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Malone University alumna Laurel Weir wins Schloss Mirabel Competition in Salzburg, Austria
July 26, 2013 | Release # 6672
Malone University 2012 alumna Laurel Weir recently won the Schloss Mirabel Competition in Salzburg, Austria, where she is studying opera at the University of Miami Frost School of Music. Ms. Weir is a soprano and studied under the tutelage of Cynthia Wohlschlager while a student at Malone University. She was named Outstanding Senior in Music at Malone.
Winners of the Schloss Mirabell Competition will recital in Marble Hall in the Mirabell Palace on August 8th.
Ms. Weir commented, "I was thrilled to hear that I was one of the winners. There is so much culture and music history in Europe, specifically in Salzburg, that I am honored to be able to perform in a recital in Marble Hall. I have seen four countries this summer (Italy, Ireland, the Netherlands & Austria) and have learned so much about people and other cultures. But most importantly, I have learned how important it is to give thanks to God in every circumstance."
Malone University, a Christian university for the arts, sciences, and professions in the liberal arts tradition, affiliated with the Evangelical Friends Church, awards both undergraduate and graduate degrees in more than 100 academic programs. Malone has been recognized by the prestigious Templeton Foundation as a leader in character development, as one of Northeast Ohio's Top Workplaces by the Cleveland Plain Dealer, and is ranked among the top colleges and universities in the Midwest under the category Regional Universities according to U.S. News & World Report's America's Best Colleges 2015
Suzanne Thomas, APR
Director of University Relations
Malone University
2600 Cleveland Avenue N.W., Canton, OH, 44709
Phone: 330-471-8239
Cell: 330-324-2424


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KAILUA-KONA (AP) - The Army wants to build four new helicopter landing zones on Mauna Loa's northern slope to give aviation unit soldiers more high-altitude training.
The new zones would be built about 8,500 feet to 8,800 feet above sea level within Pohakuloa Training Area.
Pohakuloa's landing zones would increase to 35 from 31 if the plan is approved.
An environmental assessment says the Army doesn't plan to increase its training flights once the landing zones are built. The Army estimates 10 percent of Pohakuloa training flights would use the new landing zones.
The Army says it needs the new zones to prepare soldiers to complete their missions and to enable them to meet proficiency requirements for operating in mountainous, high-altitude areas.
The military is also seeking to build a single-lane access trail and a trail linking the landing zones.
The public has through Jan. 18 to comment on the environmental assessment. The report is available on the state Department of Health's Office of Environmental Quality Control website and on the U.S. Army Garrison-Hawaii website for the National Environmental Policy Act program. It may also be found at public libraries on the Big Island.
Flights using the landing zones would originate at Bradshaw Army Airfield within Pohakuloa, which sits in between Mauna Loa and Mauna Kea volcanoes. The helicopters would follow a flight path within Pohakuloa airspace.
Helicopters using the landing zones would include the AH-64 Class Apache, UH-60 Class Black Hawk, CH-47 Class Chinook, OH-58D Kiowa Warrior and UH-72A Series Lakota.
The Army says it plans to conduct most flights during the day to allow birds to roost at night. It also intends to avoid using landing zones when nesting birds are observed within 100 meters of the area.
The estimated cost of constructing the trails and landing zones would be less than $650,000.


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Please do not ever challenge me to a towel-whipping contest. There are only two outcomes, and neither of them are pretty. (1) I make a pitiful attempt at waving my towel, and twisting it, and flinging it through the air, and end up with a bunch of welts. (2) I put my towel down after the first welt I receive, get a broom, and hit you with it.
Because, you see, I can't whip a towel. Clearly not going to public school for all of my elementary years left some gaps in my education.
I did 'whip it' one, once. I remember most of the day clearly, although I'm a little hazy on the exact location. I mean, it was at summer camp (the one I wrote about here), and I'm pretty sure it was near the pool. The poor guy on the receiving end was a kid (okay, teenager) who liked to terrorize younger girls. All I can say in my defense is that the guy started it, and I have no aim. The one time, the only time, that I actually got a good 'crack!' from the end of my towel, well, I, um... well, lets just say I hit him in his most vulnerable spot. Whoops!
Now that I've gotten that off my chest, I must also confess that the above story has nothing to do with what I wanted to tell you about to day. Me! Wandering in conversation. Imagine that!
Here's what I wanted to tell you: I made my own washcloths.
And here's what I wanted to know: Did I just cross a line? Is that too far?
What if I told you I thought about making my own yogurt. Am I making a move I can never come back from? I'm not sure. I'm also not sure about knowing where yogurt comes from. Intentionally making milk chunky, well, it weirds me out. Either way, I (think) I want to do that. Richard! Whats happening to me?!
Washcloths, though, do not weird me out. I've met one or two in my time that definitely made me think twice, but making my own is completely simple and not icky. So here's what I did! I had this towel here, that had ripped right down the middle (hotdog, not hamburger).
|I had this towel.
It had seen better days.
One day, at the Fire Academy, Handsome needed to make it lay square.
It wouldn't lay square.
So he went all The Hulk on it.
Now it's only future is as a washcloth.
|Step 1: Cut the scrunched-up ends off, so you have one big square of terry cloth.
I've started thinking about clothing & things as just pieces of fabric.
Its freeing and confusing, all at the same time.
|Step 2: Measure & Cut.
I recommend squares, but that's only as a general convention.
Who says we can't have triangle washcloths?
Octagons, WHO'S WITH ME!!?!
p.s.- I did 10x10 inch squares.
Because I've given in to the oppression.
Beige - Walmart
Brown - BB&B
Blue - Mariah's Specialty Shoppe
They've got nothin' on me!
Finding Purpose in Repurposing,


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If a town could be an invaluable antique, it'd be Fairhaven. An alluring timelessness pervades its historic buildings, which house lovely boutiques, coffee shops, and bookstores such as the local favorite, Village Books.
Lake Padden provides the best of many worlds. It's close to town, with a natural setting and plenty to do. The entrances on the north provide convenient drive-up access for horse trailers, playgrounds, picnic pavilions, swimming and fishing beaches, grassy lawns, boat launching, tennis courts, ball fields, trailheads, golf course, and even a small fishing dock. A pleasant contrast is provided by the more isolated south shore. The 2.6-mile loop around the lake provides a pleasant forest experience with occasional rock outcrops and lakeside views.
In 1915, the Larrabee family donated 20 acres of land to create Washington's first state park. Today, Larrabee State Park is a 2,683-acre camping park with 8,100 feet of saltwater shoreline on Samish Bay. The park features coves, tidelands, two freshwater lakes, wetlands, forest, and Chuckanut Mountain. Sunsets are gorgeous. A variety of non-motorized, multiple-use trails wind through the park.
Pickford Film Center (PFC) is more than movies! A vital, mission-driven organization dedicated to its community, PFC offers an authentic, rich and uniquely Bellingham "experience" in a casual and friendly environment. PFC programming brings people from all walks of life together to celebrate the joy of the moving image.
The American Museum of Radio and Electricity preserves and interprets an important scientific and cultural legacy: the historic exploration of electricity and the development of radio into its Golden Age. The Museum features two related and very powerful stories. One is fraught with mystery and intrigue, shenanigans, mishaps and elegant hypotheses. Kings, philosophers, scientists, entertainers, presidents and Founding Fathers all have rode. It's the tale of the phenomenon known, until 400 years ago, as, simply, electrum. The second is what happened when the study of this electrum - electricity - led to the development of the communications medium that has saved lives, connected continents, and delivered information and not-to-be missed entertainment to millions of American homes. Radio united families in their living rooms for dozens of years, and brought a nation together through difficult times.
Perfectly representative of Bellingham's charm, this scenic drive passes through farmland, orchards, and the Chuckanut Mountains. Along the way, vistas of Samish Bay and the San Juan Islands beckon visitors to stop and gawk at the gorgeous landscape.
The sheer beauty here begs visitors to partake of nature's grandeur. From picturesque lighthouses to Orca whales, the islands offer a refuge for soul seekers and poets to experience the true spirit of the Pacific Northwest.
Ciao Thyme brings guests closer to their food by seating them 'In the Kitchen' to enjoy fine cuisine sourced from local farms and vendors. Watch the chef and kitchen staff as they prepare and plate your meals to order. Meet new people or enjoy the company of old friends at our family style tables. The menus are always a surprise at their Incognito dinners.
Giuseppe's Al Porto boasts a spectacular view of Squalicum Marina at Bellingham Bay. Chef Christian Turner focuses on the freshest local ingredients utilizing classic Italian technique.
Mallard ice cream is made by human hands, right in the shop, five batches at a time. Try innovative flavors like honey cheesecake, chocolate lavender and vanilla black pepper. For the adventurous, there's also a flavor called Hot Marge: tequila, lime and fresh local roasted cayenne peppers.
Sip your coffee as you watch sailboats and kayaks go by on Bellingham Bay, or reserve the Kiln Room, a conference room featuring 12 leather high-back chairs, a 42" monitor with computer hook-ups and views of Bellingham Bay.
Located on the Fairhaven Village Green, the Colophon Cafe is known for serving hearty pot pies, quiches, burgers, soups, sandwiches and more since 1985. For breakfast, try a breakfast croissant or a classic Muff-Egg (scrambled egg served on a toasted English muffin with bacon and melted cheddar).
La Fiamma specializes in delicious wood-fired pizzas. They are open for lunch and dinner seven days a week. Enjoy the heated, year-round outdoor seating.
Mindport is a place to explore, observe, reflect, question, reason, communicate and play. Let your curious mind roam free through the exhibits, which seek to integrate art and science, mind and body, and stillness and movement.
The Boundary Bay approach to beer is to render excellent examples of classic styles. The all-ages environment also features hearty food and live music.
Skylark's Hidden Cafe boasts "delicious unpretentious food" and live jazz, blues and soul music every Thursday, Friday and Saturday.


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Charts say this could be a bottom. So good time to buy. If we go lower then who knows where the next possible bottom may be? Optimists step up to the plate!~
Are you calling a 2 cent decline timberrrr? Really?
Sentiment: Strong Buy
Screw the charts! I am a fundamentals guy, and I have just finished some heavy buying of ORI. I KNOW a good buy when I see one. Bottom? Who knows, but what I do know is this stock will soon be higher on the basis of fundamentals.
It would be much higher if Zucaro hadn't made several bone headed moves. He's got to be the grumpiest CEO around. Luckily, several of the operating companies have continued to perform fantastically. Title has taken substantial market share and the general insurance lines, excluding work comp have done well. If work comp rates continue to increase, this thing could trade as high as 1.5x book.


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A fire started by lightning in Palo Duro Canyon in southwest Armstrong County has spread to about 4,000 acres, according to the Texas Forest Service.
Because of difficult terrain that hampered fire fighting efforts, the blaze has continued to grow, said Traci Weaver, a spokeswoman for the Texas Forest Service.
Four homes were threatened and the residents evacuated, Weaver said.
"The terrain that is out there is the biggest headache," Weaver said.
The fire was burning parts of the Harrell and Christian ranches that are a part of the Palo Duro Canyon system in Armstrong County, Weaver said.
The fire was about 40 percent contained Wednesday afternoon, Weaver said.
Single engine air tankers have been blasting the fire with fire retardant and a 20-person crew was expected to head to the fire late Wednesday to help battle the fire. A heavy helicopter was also expected to be dispatched to the fire.
Weaver said there have been no reports of structures lost or of injuries.
© 2016. All Rights Reserved. | Contact Us


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Educating the 21st Century Cop Developing Blue Courage and Practical Wisdom
By Michael J. Nila, Commander (Retired), Aurora, Illinois, Police Department; Barry Schwartz, Professor, Social Theory and Social Action, Swarthmore College, Swarthmore, Pennsylvania; and Kenneth Sharpe, Professor, Political Science, Swarthmore College, Swarthmore, Pennsylvania
ergeant Chip Huth's special weapons and tactics (SWAT) team had just successfully arrested an armed felon in a Kansas City, Missouri, drug house. The suspect was brought to the porch of the house as Sergeant Huth's team searched the premises and a middle-aged woman approached, screaming profanities. A crowd began to gather. "She began screaming a stream of profanities at me," said Huth, "questioning my right to be on her property and to have her son in handcuffs."1 The more she became irrational, the closer her neighbors began move to the police. She was, Huth sensed, rapidly gaining the support of the crowd.
Huth could have taken enforcement action and arrested the suspect's mother for various violations. He instead chose to walk out, meet her, to listen to her—really listen, "with the intent to understand the true nature of her message." When she finished her tongue-lashing, he responded:
Let me see if I understand you. You work two jobs to make ends meet . . . you have to ride the bus to and from your jobs, which puts you at the mercy of the bus schedule . . . [and] you have to stand outside and wait for long periods of time, regardless of the weather. You worked hard today. You came home with the thought you would get off your feet and relax, but instead you find the police at your house and your son under arrest for selling drugs, and it upsets you very much. 2 "Yes," she said, lowering her voice "Yes, that does upset me."3 The conversation took a civil turn. Huth asked her some clarifying questions and explained the police's actions. He could see the anger drain from her face. The crowd began to calm and thin. He then explained to her why the team was searching her home, showed her the warrant, and got her a jacket from inside so she could stay warm.
A fellow officer later questioned whether Huth's response showed weakness and might have exposed him and his team to safety concerns. Wouldn't arresting the mother for disorderly conduct have sent a clear message to the neighborhood that no one can disrespect the police?
It is the authors' opinion that Sergeant Huth used wise discretion in not taking enforcement action, but many might argue that his actions and his demeanor were not the normal response in that circumstance. Why did he do what he did? Because Huth believes that showing respect for all people is a way to build the kind of trust and partnership with the community that is essential for effective policing.
But there is more. In this particular case, Huth's good judgment enabled him to see that enforcing a law could have compromised his team and his mission. This good judgment—or practical wisdom—demanded certain moral skills such as the ability to truly listen, to empathize, to quickly perceive the particulars of that situation, and to imagine the consequences of alternative scenarios. This woman would not have gone peacefully, Huth noted, and compelling her compliance would have riled the crowd and necessitated several more arrests—and none of them would have gone quietly. His SWAT team would have been taken off the street for a couple of hours, filling out misdemeanor charges, which would have been tied up in municipal court for months. Word of the melee would have spread quickly, cultivating or reinforcing a neighborhood attitude of distrust toward the police. "The original purpose of . . . being in the neighborhood—to make it safer and drug free—[would have been] lost in the shuffle." The community complaints would have led to fruitless and counterproductive internal affairs investigations. Since no one on the SWAT team would have done anything technically wrong, the team would have been cleared, creating more community outrage and distrust toward the police. And "the gun-packing, drug-peddling felon" would have become "an instant folk hero in the neighborhood because he 'stood against the rough-shod police.'"4
If the sergeant had chosen a different method to deal with citizens who interject themselves into tense circumstances and question police authority to do their jobs, this situation could have had a much different ending. For this SWAT sergeant to have acted the way he did required both courage—what we call blue courage—and practical wisdom. To police effectively, police officers require both. Discretion is built into the very essence of police work, and exercising it well always demands good character that is built upon a foundation of the virtues of courage and practical wisdom.
The question is how do we develop and educate our officers to ensure their actions embody the spirit, the essence, and the purpose of democratic policing?
Blue Courage and Practical Wisdom
The law is the cornerstone of any democracy. It is an expression of principles that aim to preserve the sanctity of a nation. A badge is a symbol of public trust and an officer's authority to enforce laws, yet it is the person behind the badge who must exercise the judgment as to how the law is used and justice pursued. Exercising sound judgment is essential to effective policing.
The scope of discretion—and its good use and misuse—have long been highly contested in police work. The professionalization of the police in 20th century United States was a response to the broad scope and misuse of police autonomy. Restricting the police to simply law enforcement activities, strict rules, and procedures backed by monitoring, internal investigative units, and disciplinary procedures were among the methods employed to limit widely misused police discretion.5 The gains in cleaning up the police through this kind of management by rules and supervision had a downside, too. Later reformers—police chiefs such as Darrel Stephens and Lee Brown and academics and criminologists such as law professor Herman Goldstein—sought to reintroduce more discretion and autonomy to encourage innovation.
Problem-oriented policing, for example, sought to free officers from the constraints of bureaucracy and encourage them to take initiatives to find creative solutions to crime problems, moving beyond being reactive forces that responded efficiently to 9-1-1 calls.6 Community-oriented policing partnered the police and communities to promote innovative problem solving with a particular focus on prevention through education and through changing the environment of crime-prone areas. Discretion, wisely used, was seen as the solution, not the problem.
One does not have to take sides in the debate between community and traditional policing models to recognize that wise policing, under any model, can never be fully actualized by a set of rules or procedures. It always demands discretion.
For the police officer who needs to break up a fight in front of a bar, there are likely no identifiable good guys or bad guys. All the parties are likely to be aggrieved and at fault, and no one is going to tell a straight story. What action the officer chooses will depend on the officer's perception of the situation and ability to imagine the consequences of each move. Whether the crowd is building and hostile, the availability of backup, how serious is the dispute and how intoxicated are the disputants, what techniques has the officer found effective in the past and will they work in this context—the answers to all these questions may change quickly as the situation develops.7
The kind of discretion exercised by the SWAT sergeant and the officer at the bar are not options for police officers; they are integral to officers doing their everyday jobs well. An officer determined to avoid using discretion will fail or become ineffective.8Several reasons for this follow.
There is often a wide range of discretion in engaging citizens, incorporating what an officer says or does (that is, suggest, advise, warn, dictate, or arrest) and how—the tone or style—the officer does it (that is, politely, respectfully, firmly, belligerently, or threateningly).These are choices an officer makes numerous times in the course of a shift. These decisions are made on the street and often in tense, emotional, and sometimes dangerous situations. They must be made in real time not in the sterile offices of police headquarters or the executive suite.
What then, do police officers need to exercise discretion well? Is it as simple as teaching critical-thinking and decision-making skills or is something else essential in the educational and human development of the 21st-century police officer?
Good administrative guidance from the chief and top officers is critical; it can help define the types of situations subject to discretion and the range of permissible actions. Chiefs can provide guidance for handling a variety of discretionary situations—how to handle domestic violence or a bar dispute or noisy college students keeping up the neighbors.But that's only a start.
To exercise discretion well, an officer needs to know and embrace the purpose or, as Aristotle referred to it, the telos of the profession—not simply law enforcement, but service, justice, and fundamental fairness. Further, exercising discretion well demands habits or virtues of good character such as patience; humility; a sense of fairness and justice; the desire to help others, to listen, and to be empathetic; and an aspiration to build community trust through collaboration. A police officer cannot exercise these traits without two other critical virtues: (1) courage, to take the risk involved in actually embodying these traits in action; and (2) the practical wisdom, to know when and how to do it.
Few police officers will face the kind of danger that the heroes of 9/11 encountered. But everyone who answers the call of policing understands the ever-present uncertainty and risk. Courage is not simply bravery under fire—it takes courage to challenge a supervisor or a fellow officer making poor decisions that place others in danger or the mission at risk; to speak calmly and firmly in a highly charged, emotional domestic disturbance; to be self-reflective and self-regulating; to admit a mistake; to empathize with others; and to serve the proper aim of policing.
Furthermore, as Aristotle emphasized, courage is not simply fearlessness and willingness to risk one's life, one's reputation, one's job, one's status, or the good opinions of others. Such an impulse could lead to recklessness or being foolhardy. Courage demands knowing how to find the mean or the balance point between recklessness and cowardice. This is why courage demands the wisdom to know when and how to be fearless and take risks.
Blue courage is defined by the authors as a way of being, a philosophy that inspires one to embody the noblest of character and unquestioned devotion. It is to flourish in all aspects of life, to act with Practical Wisdom, to exude vitality and to hearten human connections.
Practical wisdom is the right way to do the right thing that serves the right purpose, given the particular circumstance, the particular person or persons, and the particular time.
According to the authors, practical wisdom requires a "wise cop" who
Combining blue courage with practical wisdom reflects who the police officer is, not just what he or she does.
The Learning Process
Guidance from police executives and supervisors can be helpful in defining discretionary areas and the array of legitimate and effective intervention methods—that is, the best practices culled from the experience of other officers. But this is not enough.
Leadership and educational opportunities are fundamental in teaching police officers to learn the virtues essential to good character and the moral skills needed to intervene, especially if these courses can help imitate actual experiences by using real-world situations and by working through case studies and figuring out what officers would have done differently and why. It requires a focus on the why as much as the how.
How law enforcement professionals lead their organizations is equally if not more essential than how they educate their officers. Who the leaders are and how they lead shapes the culture and either reinforces or minimizes what officers have been taught. Creating a culture of blue courage and practical wisdom requires extensive influencing of the influencers as well as of young officers. Ultimately, it is the experience itself that will teach character and practical wisdom—especially if it is the right experience. As Mahatma Gandhi famously said, "An ounce of practice is worth more than tons of preaching." New recruits learn by watching what is modeled by experienced officers and supervisors who demonstrate courage and exercise good judgment. Experienced officers or trainers who know how to mentor and coach new recruits on the job can speed that learning if they can articulate how and why they made the discretionary choices they are modeling and also help new recruits learn from their own mistakes. Such coaching and mentoring demands practically wise coaches and trainers and a disciplinary system that encourages officers to learn from their errors. One should be able to learn from mistakes and experiences, not cover them up or retreat to protecting oneself from future punishment.
Relying too heavily on management by rules and supervision encourages officers "to devote themselves to avoidance of mistakes, and the surest way to avoid mistakes is to keep out of the way." Such management provides "scant opportunity for learning and development because—as a way of thinking—it focuses on adherence to prescribed practices rather than on examination of problems or formulation of new strategies. . . . 'Keep your nose clean and you'll do OK' is the advice new recruits receive from more experienced colleagues. They quickly learn that situations requiring the exercise of judgment (generally situations in which the role of police is most ambiguous) and which therefore demand difficult decisions are, for their career prospects, the most dangerous."9
There have been interesting innovations in this area in recent years. The education-based discipline program created by Sheriff Leroy Baca and the Los Angeles County, California, Sheriff's Department focuses on behavioral change through education rather than punishment. Mediation programs have been successfully used by the Denver, Colorado, and the Pasadena, California, police departments. Citizen complaints and discipline can be handled by a professional mediator who sits in a neutral place with the officer and citizen to discuss the circumstance of the complaint and reach an understanding. In Kansas City, Missouri, officers can choose to be peer reviewed instead of facing formal disciplinary hearings. The peer review panel suggests behavioral changes that could minimize further complaints. In one case, the panel conducted a role-playing session showing that the officer intimidated people by violating their personal space. The officer followed the panel's suggestions to move back a few feet and had no further difficulties with citizen interactions. At the Charlotte-Mecklenburg, North Carolina, Police Department, the disciplinary procedures there explicitly take into consideration the experience and the intention of the officer subject to discipline. Their guidelines state that "if an employee attempts to devise an innovative, nontraditional solution for a persistent crime or service problem and unintentionally runs afoul of minor procedures, the desire to encourage creativity in our efforts at producing public safety will carry significant weight in dealing with any discipline that might result."10
It is critical that police chiefs be developing a cadre of internal leadership development experts whose full-time responsibility is the continuous education of department personnel. Their focus must be on a holistic approach to growth and development such as is currently being done in the Los Angeles County, California, Sheriff's Department Deputy Leadership Institute or at the Kansas City, Missouri, Leadership Academy.
A full discussion of how police officers can learn character traits such as courage and practical wisdom is beyond the scope of this article. Clearly learning the habits of courage, empathy, good listening, fairness, patience, and the practical wisdom skills to know when and how to act upon them is essential for police officers called upon to exercise good discretion every day. We know that such courage and wisdom can best be learned through education and experience. We know that most of this experience will be trial and error. We know that most police departments seek to minimize the very errors upon which learning depends.
Designing institutions that encourage practical wisdom and courage is not easy. This means that chiefs, police administrators, senior officers, and trainers—the influencers—will need a great deal of practical wisdom and considerable courage to learn how to structure the right kinds of educational, leadership, and supervisory experiences.
In short, educating the 21st-century police officer demands an upgrade that focuses equally on essential policing skills and the foundational character and human development of the man or woman behind the badge. In times of shrinking resources and reductions in many of our agencies, it is more important than ever to enhance an officer's capability, engagement, and ability to apply good judgment. Doing so is a force multiplier that cannot be ignored. ♦
1Jack L. Colwell and Charles "Chip" Huth, Unleashing the Power of Unconditional Respect: Transforming Law Enforcement and Police Training (Boca Raton, Fla.: CRC Press, 2010), 26–28.2Ibid.3Ibid.4Ibid.5See, for example, Malcolm K. Sparrow et al., Beyond 911: A New Era for Policing (New York: Basic Books, 1992).6Ibid., chapter 1.7Frederick Elliston and Michael Feldberg, Moral Issues in Police Work (New York: Rowman and Allanheld, 1985).8Ibid., see Howard Cohen, "Authority: The Limits of Discretion," in Moral Issues in Police Work, 27–41.9Sparrow et al., 140.10For details on these and other innovations, please see Darrel W. Stephens, "Police Discipline: A Case for Change," New Perspectives in Policing (June 2011), http://www.hks.harvard.edu/var/ezp_site/storage/fckeditor/file/pdfs/centers-programs/programs/criminal-justice/NPIP-PoliceDisciplineACaseforChange-06-11.pdf (accessed September 5, 2012).
Please cite as:
Michael J. Nila, Barry Schwartz, and Kenneth Sharpe, "Educating the 21st Century Cop: Developing Blue Courage and Practical Wisdom," The Police Chief 79 (November 2012): 52–56.
From The Police Chief, vol. LXXIX, no. , November 2012. Copyright held by the International Association of Chiefs of Police, 515 North Washington Street, Alexandria, VA 22314 USA.


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When a top-tier starter is off of his game, bettors have to be ready to pounce. Practically everyone has been aware of Tim Lincecum's struggles and those who have played against him have been rewarded. Another big name pitcher that may not be right is Philadelphia's Roy Halladay. On Wednesday, Halladay had one of the worst outings of his career, allowing eight earned runs and 12 hits against Atlanta. Following the outing, Halladay took a
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from the team and is scheduled to return today. His next start is slated for Monday. Prior to the outing vs. Atlanta, Halladay's ERA of 1.95 made it seems as if nothing was wrong. But his strikeout numbers are down and his walks are up. There may not being anything wrong with the soon-to-be 35-year-old but he is certainly worth keeping an eye on.
"I was good, honestly," Halladay said after the game. "I wish I had a better reason, but I don't. It was just a lack of execution on pitches in key situations and it cost me."
"At times his stuff doesn't seem like it's accelerating through the hitting zone," Dubee said. "At times it does."
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Hey all you amazing ZOMBIES!!!!!! Thank you again for helping us make the most amazing Zombie flick we could make. I want to make you aware of a new Kickstarter... Read more
Location of the video shoot pt1.
We will release the location of the Zombie Music Music video shoot on May 10th.
Hello all you undead Zombies!!! We are 7 days away from the shoot on May... Read more
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It's time to get out your makeup and hair products and start practicing your Zombie look! I know this video is a bit longer than... Read more
Zombie Update #4 4/25/2012 Learn the Zombie Dance!
Alright Zomb dancers and potential Zomb dancers, and anyone else to want to learn a super easy Zombie dance, watch this! We recorded this with the kids from the show... Read more
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Vasco Nunez de Balboa (c 1475-1519), an adventurer from Jerez de los Caballeros in Estremadura, western Spain, had led the life of colonist and conquistador in Colombia and Hispaniola from 1501. In 1511 he was appointed governor of the colony of Santa Maria de la Antigua on what is now called the coast of Panama. He left the colony on 1 September 1513 with an expedition of 200 Spaniards and indigenes, and headed inland, fighting with the indigenous inhabitants and struggling through dense jungles and swamps. On 25 or 27 September he reached a peak from which he could see the "South Sea". His expedition reached the coast four days later and Balboa claimed the ocean and all it touched for the King of Spain. Balboa returned to …
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Editors. "Balboa crosses the Isthmus of Panama and sees the Pacific". The Literary Encyclopedia. First published 07 May 2008
[http://www.litencyc.com/php/stopics.php?rec=true&UID=5555, accessed 26 September 2016.]


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Massachusetts selects care organizations for dual eligible demonstration
Massachusetts has tentatively selected six organizations to participate in a three-year, capitated payment model demonstration for dual eligible patients.
Enrollment in the program is set to begin in February. From the 10 organizations that applied, the six selected include Blue Cross and Blue Shield of Massachusetts, Boston Medical Center HealthNet Plan, the Commonwealth Care Alliance, Fallon Total Care, Neighborhood Health Plan and Network Health.
Massachusetts was the first of 26 states to sign an MOU with the Centers for Medicare & Medicaid Services for a dual eligible care demonstration. The state will test the capitated financial alignment model with its roughly 111,000 Medicare-Medicaid eligible beneficiaries between the ages 21 and 64.
CMS's aim is to streamline and improve what are largely fragmented and costly healthcare delivery systems for often-disabled Americans enrolled in both Medicaid and Medicare. Many of the applications for demonstrations emphasize a form of coordinated care broadly modelled after patient-centered medical homes; 18 states want to test the capitated model, five want to test the managed fee-for-service model and three want to test both.
Massachusetts' demonstration emphasizes patient relationships with independent-living counselors and community organizations, as one way to prevent costly and unnecessary hospitalizations. What the state calls integrated care organizations, or ICOs, provide and help coordinate MassHealth and Medicare benefits, behavioral health services and independent living services.
The ICOs will contract with the Massachusetts Department of Health and Human Services and with CMS, receiving a global payment from MassHealth and Medicare, and independent living counseling will be overseen by certain coordinators at community organizations.
Massachusetts has less experience with managed care than other states, and annual spending per dual eligible patient in Massachusetts was around $23,000 in 2009, compared to the national average of $16,000, according to the Kaiser Family Foundation.
[See also: Kaiser study looks for evidience of succesful dual eligible care]
The demonstration will run statewide, and it has spurred collaboration between some health plans and health management and services firms.
The Blue Care Partnership, set to operate in 11 of the state's 14 counties, is a joint venture between Blue Cross Blue Shield of Massachusetts and the Massachusetts Behavioral Partnership, a provider of mental health services to about 430,000 people enrolled in the MassHealth Primary Care Clinician Plan.
The Worcester-based non-for-profit Fallon Community Health Plan formed a joint venture called Fallon Total Care with the Connecticut-based Magellan Health Services, a diversified healthcare management company working in areas of behavioral health, radiology, public sector pharmacy benefits and Medicaid administration.
"This is a transformational event for Magellan as we move aggressively from developing a Medicaid strategy for the future to implementing Fallon Total Care's unique model of care to specific states," Scott Markovich, the company's senior VP for Medicaid strategy, said in a press release.
The Commonwealth Care Alliance, like Fallon Community Health Plans, has its roots in the late 1970s. Since 2003, the not-for-profit Commonwealth Care Alliance has operated managed care programs for seniors and disabled individuals.


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This review is from: ASUS M3N78-VM AM2+/AM2 NVIDIA GeForce 8200 HDMI Micro ATX AMD Motherboard
Pros: While I loved the Asus brand for years now. I am sorrowly disappointed by this board! I was trying to build a Video Relay Service machine for a friend who is starting a company that does sign language interpretation. and being an upstart everything must be on a budget. while it has 5 SATA ports dont attempt to install Vista x64 without having to jump through some hoops. at first the board would recognize the two Seagate barracuda 320GB HDD for a striped array. then once i got the board to see them, vista's install wouldnt format them. after three evenings spent bouncing from this possibility to that, i broke down and called Asus Techline. while they were helpful it still took and hour to get everything to work together. running now it is promising, but we'll see. All three vid connections right on the board. HDMI, DVI, D-sub. Hybrid SLI is sweet too! dont need to drop more for two Cards!
Cons: First arrival was DOA. Second arrival- packaging looked like it went through a demolition derby! And Newegg has gotten to be quite poor at packaging. the second board arrived with both ends crushed in like an accordian and when i opened the box i found that the manufacturer box was dented also. the box was packed by just laying the mother board on top of some wadded up packing paper. nothing on top or sides to protect the delicate components inside! bad form newegg! i was ashamed to have praised you soo much and then be let down so easily. Packaging used to be a very strong selling point for new egg. foam peanuts or airbags. but wadded up brown paper???moving on. Other than obvious connectivity issues, i would say that the board is lacking a board speaker or some way to diagnose issues.
Other Thoughts: I still love the Asus boards that i have and will continue to purchase the Pro series of motherboards. I am still running a mother board from 1999. non-stop for ten years. and hard at work it is!
Asus m3n78-Pro
Corsair 750w PSU
AMD Phenom x4 AM2+ 2.3
Crucial Ballistix 4x4GB
XFX Nvidia 9800gt
LG w2361
WD Caviar Black 1TB(32M cache)x2
WD Caviar 250GBx2 OS
WD Caviar Green 500GBx2
Vista 64 Ultimate
This review is from: SPARKLE GeForce 9400 GT DirectX 10 SFPX94GT512U2 512MB 128-Bit GDDR2 PCI Express 2.0 x16 HDCP Ready Video Card
Pros: Great card for the price. Silent! did run rather hot, but i was trying to push it too hard! I like the three options for outputs, D-sub, DVI, and S-Video. all perform well. only scored a 5.0 on windows test. everything else on my build scored a 5.9 so i'll be looking to upgrade soon.
Cons: Had to RMA within 3 months. powered up and blank screen not even a blue screen just nothing on any output. but Newegg stands by everything so i'll be waiting for the replacement and look for a more powerful card for the future.
Other Thoughts: while i like the silence, the heat build-up is kind of disturbing, would rather be able to screw a fan onto it. but like everything in life... spend a little more now and save the aspirin for the caffeine withdrawl!READ FULL REVIEW
This review is from: Western Digital Black WD1001FALS 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive Bare Drive
Pros: Speed Speed Speed!!! What can i say these drive's are workhorses!!! You can load them up and work them hard all the time! I am constantly moving huge files around from drive to drive and the data transfer is amazing. It is quiet and cool. I have two in my build and they perform flawlessly. Either drive will push data to my OS raid faster than the two standard sata WD 250's can shuffle.
Cons: None for now. would really like the OEM to at least come with a sata cable:( but i cant complain for the price!!
Other Thoughts: I have been told that Seagates are better performers but i have used WD's for a long time and I am always impressed by the longevity of these drives. I am still using the first WD 250 IDE drive in my Toolbox build and that is ten years old and i used it for everything from gaming to file storage. WD Forever!!!READ FULL REVIEW


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Trinity Commons at Erwin was developed to be the healthiest place to live in Durham, from a building material standpoint, to ample fitness facilities, to being in a walkable location with access to public transportation. However, all that is unnecessary if there is indoor pollution.
Our no-smoking rule is not a 'no-smoker rule.' Smokers will simply have to step outside to the designated area at least 20 feet from the building. We understand this may be an inconvenience for you and we appreciate your help in keeping our property clean and safe for ALL our tenants.
So let's keep the smoking outside and all of us safe from ill effects. If we see you smoking, we will assume you are on fire and take appropriate action.


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The reservoir is located in Lurgan and Letterkenny townships, Franklin County, and is owned by the Letterkenny Industrial Development Authority and the Franklin County General Authority. The PFBC has a public use agreement with the two groups that allows anglers and boaters to use the facility. The agreement was recently renewed and contains the new restrictions.
"In the past, boaters could attach an electric motor to the boat transom and leave the gas engine turned off," said Anthony Quarracino Jr., PFBC waterways conservation officer responsible for the county. "Under the new rules, they cannot have a gas engine on a boat at all, even if the engine is out of the water and not being used."
WCO Quarracino said the rules also apply to the use of augers for ice fishing. "Anglers can continue to use the reservoir for ice fishing, but they must use a manual auger to drill through the ice," he said.
Eric Levis, Press Secretary


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Plans by some of Britain's top academics to create a private university charging fees of £18,000 a year were criticised by teachers leaders and MPs last night.
AC Grayling, an eminent philosopher has recruited scientist Richard Dawkins and Niall Ferguson, a leading TV historian to teach at New College Bloomsbury , which is set to open in autumn 2012.
The for-profit institution will be based on the Liberal Arts colleges in the US which focus on teaching the humanities. It will aim to rival Oxbridge with at least three As at A level required for entry.
But its high fees, double


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Tikimaster.com sells the following brand(s): Forever Florals, Island heritage, Royal Hawaiian, Tikimaster
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Refund and Exchange PolicyTerms of Sale
The following Terms of Sale will govern the sale between Tikimaster.com (the 1cSeller 1d) and you, our Customer, for any item purchased from our website. By buying from us, you agree to these terms.
We accept the following methods of payment: major credit cards (Visa, MasterCard, Discovery, AmericanExpress, JCB and more), Paypal, company checks. We prefer payment by major credit cards.
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There can be only one memorialized statue at the entrance to Newhall: William S. Hart, the cowboy, actor, rancher and humanitarian who made the community and contributed his legacy for all to enjoy forever.
"Welcome to Newhall," "Bill Hart," "Oh the thrill of it all," his closing line at the end of his retirement from films.
No other art object can be justified for such a tribute.


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Sears Return Policy
Standard Return Policy - Effective June 14, 2015
If for any reason you are not satisfied, return your purchase in its original packaging with all accessories, manuals, and parts, with your original receipt, for a refund or exchange (subject to the terms and conditions below). For most items, you have 30 days from the date of your original purchase to make a return with the following exceptions.
- Indoor upholstered furniture, including recliners and sofas, and delivered wood furniture must be returned within 7 days of the delivery date. Ready to Assemble furniture and baby furniture must be returned within 30 days of purchase.
- Postpaid cell phones must be returned within 14 days of purchase and may be subject to early termination fees depending on the carrier contract. After 14 days, issues should be addressed with the carrier directly.
- Mattresses and foundations have 60 or 120 day trial periods with different terms and conditions. Mattresses and foundations are eligible for a one-time return or exchange. Mattresses or foundations that are damaged, soiled, infested, stained or missing law tags cannot be returned. Adjustable base beds/foundations cannot be returned. Bed frames and head and footboards must be returned within 60 days of the delivery date.
- Christmas season items cannot be returned after December 25. Christmas items purchased after December 25 are final sales and cannot be returned.
- Custom and personalized items, including custom jewelry cannot be returned. Special orders and gift cards cannot be returned.
- Opened music, movies, software, video games, and collectibles cannot be refunded, but if defective, they can be exchanged for an identical item.
- Some items with open packaging or labels and tags that have been removed, including folding guest beds, air/inflatable beds, continuous air bouncers, water slides, pools, gas powered lawn equipment, breast pumps, power tools, scooters over $149.99, specialty occasion clothing, video cameras/camcorders, handbags, jewelry and watches are not eligible for return and will only be exchanged for an identical item or a substantially similar item of equal value.
- Installed Automotive products are covered under specific product warranties provided in connection with Auto services and are listed on the invoice.
- Items damaged, altered, or abused after delivery to the customer cannot be returned.
- Delivery, labor and/or installation fees cannot be refunded.
- If you return an item for exchange, the replacement merchandise that you receive cannot be refunded, it is only eligible for exchange.
- Damage Reporting Requirement For Delivered Items: You must report any visible damage to delivered items within 72 hours of delivery to be eligible for a refund or exchange. If delivered items with visible damage are not reported within this time frame, the refund or exchange will not be accepted. To report damages and obtain the required claim number, call 1-800-732-7747 between the hours of 6:00 a.m. and midnight Central Time seven days a week (except Christmas Day). For mattresses, foundations, bed frames, head/footboards call 1-800-479-5899 between 7:30 a.m. and 8:00 p.m. CST Monday – Saturday, and 9:00 a.m. to 6:00 p.m. CST on Sunday.
Restocking Fees, Special Order Cancellation Fee (Not applicable in Hawaii or where prohibited by law)
- To avoid a 15% restocking fee on consumer electronics, patio furniture, gazebos, canopies, pergolas, air conditioners, dehumidifiers, space heaters and grills, these items must be returned unused and with the original box, product packaging, accessories, and parts.
- A 15% processing/restocking fee is charged for returned mattresses, foundations, assembled/upholstered indoor furniture, water heaters, and built-in home appliances.
- Generators: a $500 restocking fee is charged for the return of Generac whole house standby generators.
- Restocking fees do not apply when item is returned as defective or because incorrect product was delivered.
- Special orders cancelled later than 24 hours after purchase are subject to a 15% order cancellation fee, including special orders on certain automotive merchandise, including special tires and cargo handler tops.
Pick Up Fee: Where permitted by law, a pick up fee will be charged for our delivery team to pick up returned mattresses, foundations, patio furniture, gazebos, canopies, pergolas and grills. This fee will not apply when the item is returned as defective or because an incorrect product was delivered.
Promotional Offers:
In the event of a return of items purchased in connection with a gift or award card promotion, all or a portion of the card amount may be deducted from any refund or exchange (please note that certain Award Cards may have a date on which they expire, which will be indicated on the face of the card). When returning items in which a free or bonus item was also provided as part of the purchase, the value of the free or bonus item may be deducted from any refund or exchange, unless the free or bonus item is also returned unused. When making a purchase as part of a multiple-buy discount (for example, "buy one get one free") the value of the discount will be pro-rated among all items that are part of the multiple buy. If some but not all of the items that are part of the multiple buy are returned, the refund or exchange amount will be the amount paid for the items returned less the pro-rated discount. Refunds and exchanges may also be reduced if a discount was given at the time of purchase conditioned upon a bundled purchase, and some but not all of the items that were part of the offer are returned. Points earned by a Shop Your Way Member on an item that is returned will be removed from his/her Shop Your Way account. If there are insufficient points in the account to be removed, the refund or exchange amount may be reduced by the value of the points shortfall. See www.shopyourway.com for more details.
Where appropriate, refunds will be issued in the same form as the original method of payment. Returns with a gift receipt will either be exchanged or refunded in the form of a gift card. It may be necessary to ask for identification in connection with a refund or exchange. We reserve the right to limit or decline a refund or exchange.
Lands' End Guaranteed. Period.
If you're not satisfied with any Lands' End item purchased at a Sears store (other than an Outlet store), return it at any time for an exchange or a refund of its purchase price.
Sears Outlet stores have a different return policy. Items purchased at Sears Outlet stores can only be returned to the Outlet stores. Seewww.searsoutlet.com.
In addition to the Sears Return and Exchange Policy, DieHard Boots and Craftsman Tools may be covered by product-specific warranties. Customers exchanging ten or more qualifying Craftsman hand tools may be shipped their replacement tools. Find the complete list of Craftsman product warranty statements at: www.craftsman.com/warranty.
Get answers and information about:
Mattresses, Foundations, Bedframes & Head/Footboard Returns
How the Drop-Off Returns program works
How the UPS three pickup attempt policy works
Mattresses, Foundations, Bedframes & Head/Footboard Returns
Extended Comfort Guarantees provided for Certain Mattresses
Bed Frames and Head/Footboards
Sears is committed to delivering the right mattress to our Members. We believe your sleep and dreams matter. Our return policy for mattresses and foundations gives you the chance to adjust to your new bed. You must use the mattress set for 30 nights before requesting a return or exchange. If after the 30 night adjustment period you are not satisfied, you have between the 31st day and the 60th day after the delivery date to request a one-time comfort return or exchange for a different mattress and foundation of equal or greater value. Where permitted by law, a pick up fee will be charged for our delivery team to pick up the mattress or foundation from its location and a 15% usage and processing fee* will apply.
Adjustable base foundations/beds are not returnable.
Please refer to your manufacturer's warranty. Returns or exchanges are subject to the following terms and conditions:
- Mattress and foundation must be undamaged, unsoiled and free of stains or infestations.
- You are responsible for paying any increase in price for the new mattress and foundation.
- Delivery fees for the original purchase will not be refunded.All law tags must be attached.
- Manufacturers of Tempur-Pedic, Serta iComfort, Serta iSeries, Sealy Optimum, Sealy Hybrid and Beauty Rest hybrid mattresses offer longer 120 day comfort guarantees on their products. See an associate for details.
Call 1-800-479-5899 to process the return or exchange request.
Display mattresses are purchased AS IS with all faults. The entire risk as to their quality and performance is with the buyer. Display mattresses are not covered by any warranty and they are not eligible for refund, price adjustment, exchange or comfort guarantee. All sales of display mattresses are final. Should the mattress prove defective following purchase, the buyer and not the manufacturer, distributor, or retailer assumes the entire cost of all necessary servicing or repair.
Bed Frames and Head/Footboards
- Bedframes and head/footboards may be returned for a refund or exchange within 60 days of the delivery date with an original receipt if the product is undamaged and you return all original accessories.
- Delivery fees for the original purchase will not be refunded.;
- A pick up fee will be charged for our delivery team to pick up the bed frame or head/footboard from its location
Damage Reporting Requirement
- Carefully examine your purchases upon delivery. Customers must report any visible damage (including stains, tears, smudges, snags, handprints, marks or other damage) to any mattress, foundation, bedframe or head/foot board within 72 hours of home delivery to be eligible for a refund or exchange based upon such visible damage.
- If delivered items with visible damage are not reported within this timeframe, you cannot obtain a refund or exchange because of the visible damage. To report damages and obtain the required claim number, call 1-800-479-5899 between 7:30 a.m. and 8:00 p.m. CST Monday – Saturday, and 9:00 a.m. to 6:00 p.m. CST on Sunday.
- Sears Outlet Stores
- Sears Outlet stores have a different return policy. Items purchased at Sears Outlet stores can only be returned to the Sears Outlet stores. See www.searsoutlet.com
*Usage/restocking fees are not applicable in Hawaii or where prohibited by law.
Marketplace Items
Sears.com and Kmart.com both partner with marketplace merchants who sell items on our website. Your merchant's profile, which contains their specific return policy, is available via the product page. Once you have ordered, you can get to the seller return policy page by clicking "view return policy" link on the order details page. If your order contains an item that is NOT sold by Sears or Kmart, this item cannot be returned or exchanged at your local Sears or Kmart store.
Return policies may vary for products sold and fulfilled by third-party merchants other than Sears and Kmart. See individual merchant profile, accessible from product detail pages, for applicable merchant return policies. All returns of products sold and fulfilled by a third-party merchant, including damaged and incorrect products, must be returned directly to such third-party merchant. Please note that both Sears and Kmart do not support returns for international orders sold or fulfilled by a third-party merchant at this time. All international sales of products sold or fulfilled by these third-party merchants are final.
Hassle-free Returns & Exchanges
Sears Online merchandise can be returned in several ways:
Scheduled-delivery items (Appliances, treadmills, big-screen TVs, etc.)
- By scheduled pick up
- To any full-line Sears store*
Shipped items (UPS, US Postal Service, etc.)
- By mail
- To any full-line Sears store*
*See store for details.
To ensure timeliness, products may be shipped to you from other Sears Holdings companies or from other retailers. Please be sure to follow the return processes and procedures enclosed on the packing slips with these items.
Product shipped from Kmart.com may be returned to any Kmart store.
Mail-In Returns
Except Tires, all shipped items (UPS, US Postal Service etc.), including Parts and Auction merchandise, can be returned by mail using the pack slip provided. Shipping cost will be refunded only if the product was damaged during delivery or if the wrong item was shipped.
Return Tires to a Sears Auto Center. Use our Store Locator to find a Sears Auto Center near you.
Order Cancellations
Some orders can be cancelled within a 30 minute window after it has been placed.
Click My Account to begin the cancellation process. If you can't cancel the order, simply follow the return instructions contained with the order once it is received.
Orders with a status of "Processing" can be cancelled Check Your Order Status. When the status changes from Processing to Shipped, it means that your order has left Sears warehouse and is on its way. Tracking numbers and other information may not be available right away.
Shipped Orders
Due to our automated system, your order will be in process almost immediately after you click the "Process Order" button in Checkout.
Check to see if cancel is still available by visiting Your Order Center
If it's too late to cancel, don't worry, we make returns easy!
Once you receive the order, you can return it in two ways:
- Ship the order to us. Instructions will be in your package.
- Return at your local Sears store.
You can initiate your return online by clicking Online Return.
Store Pickup Items
Cancelling Store Pickup Orders
Store pickup orders can be cancelled at any time prior to actual pickup. Call the store you selected for store pickup. For store information, use our Store Locator.
Sears Parts Direct Returns - How to return an item to Sears Parts Direct
- Contact us within 365 days of your original order date to request a Return Authorization.
- Upon receiving this number, your customer service representative will also provide you with a UPS return label to mail in your item
- You may have the return label emailed to you or mailed to your home. The emailed UPS label link expires after 10 days. If the link expires before you print the label, you must contact us to request another label.
- Follow the instructions provided for repackaging your return and take the package to the nearest UPS store or drop-off location.
- Sears Parts Direct requires a Return Authorization to ensure your return credit is processed in an accurate and timely manner. Sears Parts Direct assumes no responsibility for items returned without the appropriate authorization.
Remember, you must include the return receipt in your shipping package. This will ensure the fastest returns processing time. You will receive your return receipt during the returns process.
How the Drop-Off Returns program works
After printing the shipping label, you can either tape the label to the box (not the preferred method) or utilize an address pouch that can be found at all shipping locations or with the UPS driver you hand your package to. The address pouch is a see-through protective pouch that adheres to a package and allows you to put the folded shipping label into the pouch. It is your responsibility to get the package to UPS for shipping.
The cost of this service will be the shipping charges only. There are no additional fees associated with this service.
UPS Drop-off Locations
UPS offers numerous options for dropping off a package. All UPS drivers, UPS store employees and UPS customer counter agents can accept properly sealed and labeled packages. You may also take your package to any UPS-designated Drop Box location. Packages must fit inside the container and will not be picked up if they are left elsewhere. If you would like more information about Drop Box locations in your area, please visit www.ups.com and select Find Locations.
With this option, a UPS driver carries a preprinted return shipping label when attempting to pick up the return package. UPS will attempt to pick up your package on three separate business days. If you requested this service before 9 p.m. (Central Time), the first attempt will be made the next business day.
After three failed pickup attempts by UPS, you will need to process another request through the Sears Returns Process system.
UPS charges us an additional $7 for this service. Therefore, the fee for this service will be $7 plus the shipping cost.
Proper Packaging
If you are using a box to ship your return items, make every effort to use a new one. A box loses its original protective qualities over time and may not adequately protect your shipment if it has been previously used. If you must reuse a box, make sure it is rigid enough to withstand shipping and free of punctures, tears, rips and corner damage. Box flaps should be intact. Any old labels or other markings should be removed or covered.
To close a box securely, do not use masking tape, cellophane tape, duct tape, string or paper over wrap. Use strong, thick tape that is two or more inches in width. Apply three strips to both the top and bottom box flaps so that the middle and two edge seams are properly sealed.
Place the shipping label on the top of your package. To prevent confusion, place only one address label on your package and include your return receipt inside. Do not put any labels over edge seams, closures or on top of sealing tape. Remove or cross out old labels or markings on a used box.
For more details, please visit www.ups.com. For packaging assistance, please visit a UPS store.
In-Store Returns
Sears stores and Sears technicians cannot process a Sears Parts Direct return, but you can use an in-store kiosk to chat with a customer service representative and request a Return Authorization. Simply select the Sears Parts Direct icon at the store kiosk, click on the Chat icon, provide your order number, and request a Return Authorization number.
Sears Outlet Stores
Sears Outlet stores have a different return policy. Items purchased at Sears Outlet stores can only be returned to the Sears Outlet stores. See www.searsoutlet.com
As disclosed at the time of purchase, some items are non-returnable and non-refundable. If you have any questions about this policy, please call us at 800-366-PART.


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rugged individualist
Join Date: Oct 2007
Location: Ameritopia, U.S.S.A.
Posts: 22,180
Quoted: 38 Post(s)
Rep Power: 90
Jon Stewart is a hypocrite and a partisan hack.
Stewart is the type of "born with a silver spoon in his mouth" multi millionaire that his audience loves to hate. His brother Larry Leibowitz is the CEO of the New York Stock Exchange, the kind of guy that his audience really loves to hate. Jon's a funny, intelligent guy and a talented comedian with exquisite timing, but he tries to come off as a moderate, which is complete nonsense.
Steven Crowder is an up and coming talent, 23 years old, whose manager recently applied at the Daily Show to get him a gig. But was told "Steven is definitely a talented guy, but we never book conservative pundits." Which makes Jon's attacks on Fox all the more ludicrous, since they at least have quite a number of liberal hosts and commentators (Shepard Smith, Chris Wallace, Greta Van Susteren, Geraldo Rivera, Alan Colmes, etc.)
Now I'm a conservative and most of my views tend to be right of center and I don't even mind being called a partisan hack, but not when it comes from people that think Jon Stewart, Bill Maher, Keith Olbermann, Chris Matthews, Mika Brzezinski and Rachel Maddow are remotely close to being centrists or have the tiniest degree of objectivity.
Last edited by Jim Jeffries; 06-13-2011 at 09:03 PM.
Surrender Dorothy!
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So his rich brother raised him?
Join Date: Jun 2011
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Those people are not just left wingers but RADICAL left wingers. I'm a centrist and I despise them as much as any radical islamicist or far right brain dead christian evangelist. They are bad people, liars and enemies of the country.
rugged individualist
Join Date: Oct 2007
Location: Ameritopia, U.S.S.A.
Posts: 22,180
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Join Date: Oct 2007
Location: Brownsville, Tx
Age: 35
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Wait, so you're calling Stewart a hypocrit because of his brother? So if my sister goes on a killing spree, I too, am a murderer?
Join Date: Sep 2006
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I automatically tune out people who think in terms of left/right dem/repub, lib/conn. Its all pro wrestling JJ, dont hurt your head on this stuff.
Last edited by JoeyZagz; 06-13-2011 at 09:38 PM.
rugged individualist
Join Date: Oct 2007
Location: Ameritopia, U.S.S.A.
Posts: 22,180
Quoted: 38 Post(s)
Rep Power: 90
***waits to see if you have a confirmation bias, the reading comprehension of an insect, or are too loony left to notice Stewart's hypocrisy.***
Edit: BTW, I never said his brother was a bad guy. I don't know him and don't make negative judgements of people based on how much money they make or whether they work on Wall Street or for a large corporation. But I do think people are idiotic who do.
Last edited by Jim Jeffries; 06-13-2011 at 10:18 PM.
Undisputed Champion
Join Date: Dec 2007
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I don't mind Jon Stewart so much. He's obviously left, but he's a moderate left.
And while I do find Stewart and Maher to be funny most of the time, Stewart's and Maher's respective audiences annoy me to end though, because they're comprised of mostly partisan hacks who think Obama can do no wrong, even if he continues to do what Bush did (suspension of civil liberties, destruction of the dollar, unending search of foreign dragons to slay, etc.).
But I cannot stand Maddow, Olbermann, O'Reilly, Hannity, and all the other "pundits" who love to slam the opposing side but are pretty tepid regarding criticism of their team. Lawrence O'Donnell is the worst though.
Republicans and Democrats both suck, and neither one is sacrosanct.
Interesting video. I wonder how The Daily Show will respond.
Last edited by vercingetorix3; 06-13-2011 at 10:37 PM.
Join Date: Oct 2007
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Jim, who do you follow, watch, listen to for news? I'm just curious.
Stritctly UG's friend
Join Date: Jan 2007
Location: The Great White North (no racist)
Age: 38
Posts: 40,351
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Rep Power: 222
Points: 2,140,326,304,481.09
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The difference is that Jon Stewart is on a comedy show while the clowns and comedians on the political right in America label themselves "news".
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Louisville Mayor Greg Fisher says he wants to reduce overcrowding at metro corrections and announced Wednesday how he plans to do it.
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