text:
• Jim O'Neill: UK will end 2013 strongest G7 economy
• Willie Walsh: Ryanair took pleasure in irritating customers
• EE chief: uploads exceeding downloads for first time
• George Osborne to speak at 16.45
Close of day
18.30 And that is where we are going to close the blog today.
All of the write-ups for the day can be found at The Telegraph's Festival of Business page.
Thank you for following and have a great evening.
Wrap up of the day
18.20 It has been a long day at the Festival of Business so a quick summary of the day's events.
IAG's chief executive Willie Walsh kicked off the day saying that Ryanair took pleasure in irritating its customers.
He then went on to say he has no confidence in politicians to implement the Davies Report into UK airport capacity and believes they will seek to shelve the findings instead.
He was followed by EE'c hief executive Olaf Swantee said mobile data uploads have overtaken downloads for the first time as a result of the burgeoning popularity of social media.
The boss of Britain's biggest network said events like Glastonbury and the London Marathon had driven a huge surge in photograph and video uploads. He said Andy Murray's win at Wimbledon had caused a 20pc uptick in mobile use.
Economist Jim O'Neill started the afternoon session in a positive tone, saying the UK will have the fastest growing G7 economy by the end of 2013.
Chancellor George Osborne finished the day by saying that Britain is on the the path to austerity
Festival of Business ends
18.00 On that optimistic note from the Chancellor the day's proceedings come to an end.
UK on path to austerity
17.53 Final question to Osborne is about the UK economy's recovery.
He says
We are on the path to prosperity. We've got the right fundamentals.
But there is still a lot to be done.
We can make energy companies competitive
17.42 Contentious issue 3 - energy companies.
Osborne is asked about the green levies, which most of the 'Big Six' energy companies have cited as their reason for raising the price of an average dual bill by more than 9pc.
He responds:
The energy debate is a good place. There's a spotlight on the levies. As a pro low-tax Conservative that's a good thing
He adds:
We can make the energy companies compete and we need to consider levies & see if are they effective.
Osborne defends HS2
17.35 On to the next contentious issue - the new high speed rail network - HS2.
He says "none of the big infrastructure projects are possible without some political consensus".
But he argues that a lot of people cry out for more investment in infrastructure but when they get the detail they don't like it.
He notes that before the M25 was built that was also "bitterly contested", as was the Channel Tunnel and the M62 extension and adds:
The nation of Isambard kingdom Brunel should not blanch at building 400miles of railway.
I see many countries paralysed by big decisions and I don't want that to be mine.
UK needs more airport capacity
17.27 Osborne is now speaking on the contentious issue of another runway in the UK.
He says another runway is needed in the South East but does not go as far as to being more specific about where it should be.
Imagine if the Victorians had stopped building ports.
Britain needs more airport capacity. We're a trading nation.
Osborne references Willie Walsh who spoke earlier this morning and says that while Willie probably wouldn't have many good things to say about him, he commends BA which have recently opened up a new route to Chengdu in China.
We want to make it easier to hire people
17.23 Osborne is now asked about employment law and says he wants to make it easier to hire people.
We could do more to make this an environment where it's easier to hire workers.
UK should be home for Chinese investment
17.16 Osborne goes on to say that the UK "should be the home for Chinese investment".
Britain has thrived when we have been a trader and exporter.
Osborne is asked if the delay to the Autumn Statement (which has been pushed back by a day so Cameron can go on a trade visit to China and be back in time for the statement) is a sign of the importance of trade with China.
Osborne brushes it off by saying it has only been moved by one day and jokes:
Unlike my predecessor but one I actually want the prime minister to be at my event.
Cue laughs and then brief applause from the audience.
Osborne defends trade missions
17.14 Talking about exports, Osborne is championing recent trade missions that have been led by David Cameron, the Prime Minister.
Osborne hits out at the critics of these trade missions and say she makes "no apology that we go out there and help businesses".
We have done absolutely everything to push British exports with the big emerging powers.
But he concedes that is still more that the government could do to help businesses export.
And he goes further to say that it depresses him that the Uk didn't do more 10-15 years ag to get into the Brics.
Private sector is the engine of prosperity
17.06 George Osborne talks about the struggle to create growth and the importance of entrepreneurs and the private sector.
I do not have a lever in the Treasury that I pull which creates businesses and jobs. It is the entrepreneurs here who do that.
The private sector is the engine of prosperity in the UK
Signs of recovery strengthening
17.01 Osborne starts by addressing the UK economy and says that "clearly we see signs of the recovery strengthening.
We have an economic plan that has delivered stability.
But he warns that internationally there are still some bis risks.
The collapse of the euro being the obvious one. It has receded. The eurozone is still weak.
We still have risks such as the ongoing repair of banking system, we still see political issues around debt and deficit in US, and the eurozone still looks weeks.
Chancellor George Osborne speaking at The Telegraph's Festival of Business
George Osborne up next
16.53 We're running a few minutes late but Chancellor George Osborne is at the Telegraph's Festival of Business
You still can't eat out online
16.51 Final point from Luke on the the death of the high street:
I'm in the hospitality business and you stll can't eat out online. However there are threats. We pay three times the business rates the Germans pay on the high street.
And with the Chancellor on next, Luke's message to George Osborne is this:
The one simple thing this government has been able to do is maintain low interest rates. It could have played out very differently if rates had gone up. The country would have been in a dramatically worse state. But I would like to see a simpler tax code. That would be a wonderful benefit to people in business. And a lightening of the load in employment law for small businesses.
'You always want a believer'
16.47 When investing in technologists, Lynch says when investing in small technology business you always want one person who is a believer driving it.
That might not be the CEO. If you can find a role for that person that allows then to play to their strengths then that is what you should do. If you can't have a conversation with these people, you shouldn't be making the investment. People are a key asset.
But usually they are very open to having a conversation. Some technology people do love the idea of being in management but others just wants to make tech.
You do find some sad stories where there is a great technologist grabbed by some self-serving egoist.
He goes on to say that technology is no longer a support tool and can optimise sales.
Typical increases in sales are 18pc when you flick the switch on an algorithym that optimises sales online.
Or look at margin control - if you can change the outcome when dealing with customer so they go for the higher margin option, that has significant effect on bottom line.
If you have someone walking around a physical store, it is very hard to see where they walked and what they picked up. Online you can do that.
Costs of going public are high
16.42 Luke agrees with Mike about the benefits of staying private.
The costs of going public are high - fees, ongoing fees and public disclosure, which you may not want.
You have to reveal things you may prefer remain private. I would argue that unquoted money is more patient capital than the stock market.
But the great success of venture capital backing technology business in the America, most of the returns actually come from taking companies public in the US.
If there was more of that here, it would be a positive thing. Plus, you can stay in charge, keep running your business rather than doing a trade sale and exiting.
A lot of benefits to not listing on stock exchange
16.36 Lynch then goes on to argue that there are a lot of benefits to staying private rather than turning to the stock market to raise capital.
People see IPO as the end of the story. Actually you're still there the next day. The idea that that's the definition of success is gone now.
You really ought to consider the benefits of staying private.
'Tech people are strange'
16.32 Back to Lynch now who says "technology people are strange". He says they are "motivated by the urge to prove they are right about things".
You see people in the Valley investing $100m into a startup, and you can write that start-up off straight away.
At Autonomy, we had no business experience and very little money, so we had to work out what we really wanted to do. The process that is driven by financial reaons keeps you focussed.
We had margins even better than pizza, 96pc, which meant we could fund the business out of cashflow.
He then goes on to talk about when Autonomy floated in 1998 on the Easdaq and nothing happened.
Then a chap we'd never met from milwalkee bought loads of it for 35p a share. Then the dotcom boom happened and the share price went up to some ridiculous level. Then this guy sold his holding. It's the only evidence I have ever seen of a time traveller.
Moving on to talk about his competitors, Lynch doesn't hold back and says he has "always really hated" them.
We were convinced our technology was better and if some poor salesperson came back to the office having lost to a competitor, there would be this silence. That's a very powerful culture.
Pizza Express pretty close to perfect
16.28 Kamal asks Luke about the perfect business model. Luke says there isn't one but "Pizza Express is pretty close", he says.
If the ingredients for a margarita are more than 50p, I'd be surprised. But it sells for £7.50. And it's quick to cook, doesn't need large kitchen facilities. And is has a broad appeal, from children to couples.
So how did he implement that in his business?
All we had to do was replicate it. The business had stalled because of recession in the early 90s. We just took a great model and grew it 10 fold and profits 20 fold.
We were amazingly lucky. We also didn't pay any attention to the PWC report we commissioned before we bought it.
They said that the Golden Cross branch would always be a loss maker and we should shut it. Instead, we changed the incentive scheme at the restaurant and hired a new manager. It was the most profitable branch within 6 weeks.
'I take a gun to a knife fight'
16.17 Lynch goes on to say that he likes an unfair advantage - like a gun in a knife fight.
I'm also looking for many routes to market. If there's only one, that's a risky investment. If there are ten it becomes much more interesting. We look at the people, the business plan and all these things.
I'm not skilled in a business where there's a fair fight, I like to take it to a knife fight. I like to have an unfair advantage.
UK's science economy equals any in world
16.14 Mike Lynch, founder of Autonomy - sold to HP for $6.2bn - on his new business Invoke Capital, which will focus on 'fundamental technology':
In the UK, we have an amazing science base. if you look at the number of published papers, we're right up there, leading the world in many categories.
There's this incredibly resource in the science base. Look at ARM, the processors they design are fundamentally clever things. So we're looking for something clever like that. Not some new social media site. I don't know how to evaluate those things, I'm out of touch and too old.
We look for fundamental technology that gives you an unfair advantage in the market.
Lynch and Johnson on stage
16.02 Mike Lynch and Luke Johnson are on the stage now
Source: Aldermore Bank
Osborne on stage in an hour
15.43 Chancellor George Osborne will be taking to the stage in about an hour.
But before that we will have Mike Lynch, cofounder of Autonomy and entrepreneur Luke Johnson on the stage at 16.00
Dangerous to run a business from behind a desk
15.25 Michael Oliver, founder of Oliver Valves, has warned against running a business from behind a desk in the "finding new markets" session.
He also warns against just going to expat markets.
Time for break-out sessions
15.12 Time for the break-out sessions were are a repeat of those from this morning.
So I'll bring you the best bits of each that hasn't already been covered.
Anna White is in the Google session - five easy steps to online success
Google's head of SME Raja Saggi marketing says the website needs to be inviting - pull the crowds in.
One thing that works across the world are businesses that promote Britishness. I was in Haiti and the British flag is the thing at the moment.
Things that work well on a shop front also work well online such as clear contact details, colours and aesthetics."
Advice to SMEs: Imitation is the best form of flattery - look at other successful websites. You shouldn't always be trying to reinvent the wheel and start from scratch.
Coaltiion needs to be careful about slagging off City
14.51 Liam notes that the UK's borrowing is bigger than increase in GDP - it's not growth related to investment, it's consumption-driven growth linked to remortgaging and credit cards debt.
Jim responds by saying that the "Coalition has to be a lot more careful about slagging off the City, 2pc of GDP is financial services".
With George Osborne up next, Liam ask Jim what questions he would put to the Chancellor.
Has the Government embarked in a material change in its soft status relationship with emerging countries, finally realising it can't tell them how to live their lives? The 'we're British come buy from us' really irritates them.
The government has just announced that it has changed the date of the Autumn statement from December 4 to December 5 to fit in with a trip to China. What an indicator of intent, Liam declares, that exports are now so important.
Liam responds by turning to the delegates to ask:
Hands up how many of you derive more than 20pc of sales from exports?
The answer: 20pc
How many derive more than 50pc?
Answer: A smattering.
Jim finishes by saying that needs to be bigger.
I cannot stress again how important it is that SMEs engage with emerging markets. For many years our policy markers didn't think about how businesses beyond multinationals must engage with emerging markets. UKTI is now focused, instead of sitting in a dusty part of the commonwealth they are engaging with Turkey, Mexico, India I have noticed. That was lacking in the past but is changing.
Interest rates not going up any time soon
14.32 He may be confident on the UK economy but O'Neill does not think that the Bank of England will be raising interest rates any time soon.
Jim confident on UK economy
14.29 Liam now ask Liam how he feels about the UK economy.
Jim says the UK will end 2013 as the strongest growing country in the G7.
He also says there is a risk of missing out for the UK.
The UK faces a dilemma, does it trade with countries that are not democracies or not, and if not it could miss out on big growth, he says.
Delegates more positive on UK economy
14.24 As Jim wraps up it goes to a poll.
The first question is how confident are you now about the prospects for the UK economy compared to last year?
As you can see the majority of the delegates are more confident.
Second question is about the prospects of their own company compared to this time last year.
Most businesses are still confident but not as much as they were on the UK economy.
Can't compare China and India
14.15 It didn't take long before we get the first reference to O'Neill's beloved Manchester United - with a dig to City thrown in.
Comparing China with India is like comparing Manchester United and Manchester City - it's very unfair to India."
Maybe the is something about not being a democracy that helps them grown. It allows the Chinese to manage their economic cycle.
China is hugely important
14.09 O'Neill moves on to China now.
The economist says that since he left Goldmans he is wiser and ifd he was to recoin his famous acronym (BRIC - Brazil, Russia, India and China) he would change it to just China.
I now realise it is not possible that every part of the world does well at the same time. When commodity prices rise it means some countries that produce such things do well and those who import don't. Since leaving Goldman Sachs And living in the real world I am becoming wiser.
If I was to rename the BRIC countries it would just be C because it is so much bigger than everything else. Although it's slowing by its standards of the past, it's global impact is just getting bigger and bigger.
Chinese GDP growth:
9.3pc 1981 - 1990
10.5pc 1991 - 2000
10.5pc 2001 - 2010
7.5pc 2011 - 2020
Jim O'Neill on stage
Every right to be chipper about UK economy
13.54 Jim O'Neill is on stage and starts by joking about sitting on Liam Halligan's knee in the Q&A.
Anyway, moving on... Jim says Chancellor George Osborne has every right to "be a bit chipper" on the UK economy.
He says it is possible that that world economy could grow more in the next decade than it has in the past three.
Jim O'Neill up next
13.41 Jim O'Neill, economist and former head of Goldman Sachs Asset Management, will kick off the afternoon session in roughly five minutes, with the session moderated by Telegraph columnist Liam Halligan.
Lot's of people on Twitter seem to be particularly looking forward to Jim speaking.
Jim O'Neill came up with the BRIC acronym in 2001
Grubs up
13.29 And here is that yummy lunch they are all tucking in to.
The pudding looks pretty good as well.
Source: Louise Armitstead
13.01 It has been a busy morning and now it's time for a well-earned lunch.
Pitfalls and tips for pitching to investors
12.49 So how do pitch for finance? What do you say to a potential investor and what do you not say?
Simon Nicholls, partner at GP Bullhond has the following advice:
1. Show them the money quickly - if you can't sell your business elevator pitch style forget it.
2. Be well prepared - do proper financials.
3. Make it easy for investors
4. Don't expect them to have the answers for you.
5. Entrepreneurs always say business is unique. What is similar to you - there has to be benchmarks out there to help investors picture your success. Entrepreneurs are terrible at answering that question? You can be differentiated and equally compare yourselves at the same time.
Can business still go to the local branch to get financing?
12.45 Still in breakout 2 - an entrepreneur says there is an impression that people can't go to the local branch manager.
Max Firth, MD at Business Information for Experian, says going local doesn't have to mean 'computer says no'.
All the banks are retraining staff. Localism has been big over the last few years. Barclays is radically changing incentives to reflect this, as is Santander. But there are four times more businesses in the UK than 30 years ago. This is a steep knowledge curve.
How do we know how decisions were made 30 years ago - maybe it was on who the bank manager played golf with?
There needs to be a more objective approach but using localism does not just mean computer says no.
Stephen Welton, chief of the Business Growh Fund, says its want to inspire lenders to know the individual.
People want to deal with local people hence Landesbank's introduction of church spire lending where the lender knows the individual.
Fundamentally the finance system is lacking in trust and scandals don't help that. The simple way to bring trust back in is lending by looking someone in the face and if you have to, saying no face to face.
Get an investor who gives advice as well as money
12.36 Back in breakout 2 - financing growth, Statesman Travel chief Mervyn Williamson says what was right two years ago may not be right now.
If you have debt you will have covenants and they can be quite annoying. As the MD I want to spend time on the business not worrying about finance.
And he adds that when looking for an investor, get one that not only gives you money, but also gives you advice.
You need an investor who can give advice as well as equity. There is not one skill set at the British Growth Fund we not have access to, albeit HR or marketing advice. Mentoring is fundamental when looking for that investor. The more people we bring into the circle the better the result will be.
Lloyds Banking Group's Stephen Pegge says the state-backed lender still has more to do to help smaller companies.
Smaller and younger angel finance are a nice place to start even up to £4m.
Our managers must understand equity funding and introduce fledging companies to appropriate angel networks. We're not as good as we should be at this but we are working on it.
We have 420 people at the bank, not working for the bank, but are acting with external mentoring organisations.
And they have just taken a poll in the room - asking have you approached your bank for finance in the last two years?
Results are in:
More than half haven't been to the bank
Google: five easy steps to online success
12.15 Over to breakout 4 which is with Google's Raja Saggi, who is head of SME marketing and he is looking at five easy steps to online success.
Here are some of the best tweets coming out of the discussion.
Making technology work for your business
11.58 Breakout 1 is focuing on making technology work for your business. Some highlights via Twitter.
Entrepreneur Rohan Silva of Index Ventures starts by saying:
Phil Jones, MD of Brother adds:
Kathryn Parsons, founder of Decoded, warns that Technology can be destructive
The final panelist Will King, founder of King of Shaves, says going hi-tech can affect other areas of your business, but need to adapt.
Breakout sessions
11.49 It is the breakout sessions now.
Anna White has gone in to Breakout 2 - Financing growth.
James Hurley, formely of this parish, is moderating the session and starts with saying let's get banker bashing out of the way
Speakers Stephen Pegge - external relations director Lloyd's Banking Group repsonds:
We are seeing more lending to the smaller businesses. Improvement in confidence is coming through into willingness to invest. Money is not as freely available for anything on a debt basis but we're starting to se growth and invest.
They might think on paper they have full capacity but is the equipment the latest?
The panel: Max firth, Md at Experian, Stephen Welton, CEO at British Growth Fund, Simon Nichols, Partner at GP Bullhound, Mervyn Williamson, CEO at Statesman Travel, Stephen Pegge, external relations director at Lloyd's Banking Group, James Hurley, ormerly of Telegraph now at Albion.
Catch-up on the morning so far
11.39 So while they are in a break time to just catch up on a few things.
Firstly, apologies for the technical problems with the live stream.
If you missed Willie Walsh's views on Ryanair you can catch them again below:
And Willie also recommended watching Irish comedian Rosenstock on O'Leary.
Break time
11.23 The Telegraph's enterprise correspondent Anna White is enjoying the break-time refreshments.
Tomato and basil shots.
Dont mind if I do.
Olaf's plea to the Government
11.16 The EE chief is asked what is the one thing from Government that would help you roll out 4G across the UK?
Firstly the ECC code which the Government are working on. In the storm last week in London two sites fell over, we tried to get to those sites but can't have immediate access. Sites access is super important for the network but we couldn't get to site as we have no legal rights to do so.
We also need to keep annual license fees at an acceptable level. Ofcom prices will go up 330pc. That's £82m I have to pay every year. With that money we could do 80 times what we did in Cumbria with the roll out.
Is Olaf making a plea to the government just hours before Chancellor George Osborne takes to the same stage?
How much will it cost to get 100pc coverage?
10.59 Questions keep coming back to how much money will it take to get to 100pc coverage - there seems to be an improvement in speed not in coverage?
Olaf responds:
It's commercially sensitive to confirm where we are with coverage but there are technical limits. Now we're working on improvements along the train lines. Working on cities where drop call ratio is high.
Upgrading oldest equipment in our network (2G) and adding new 4G. We are reducing energetic consumption.
Olaf is asked if the networks can share resources to improve coverage?
It's a good hope for my competitors but I don't want to share.
Why the brand name everything everywhere?
10.55 A question from the floor for Olaf - Why EE?
It helped create cultural integration for Orange and Tmobile customers telling them there is one set of call centres, one mobile network and one retail estate.
It's an extraordinary brand jokes The Telegraph's consumer technology Matt Warman who is chairing the Q&A - chief executive of "everything everywhere" what a big job.
Warman also points out there is a chap at the BBC titled controller of the internet.
Q&A with Olaf
10.53 Olaf Swantee now questioned by the 600+ gathered entrepreneurs at The Brewery sending in questions from the iPads provided, one per delegate.
Olaf is asked about 4G coverage in the UK.
Olaf says 4G will reach the more remote areas of the countryside, with 98pc coverage by 2015.
Upload exceeding downloads for first time
10.47 Olaf says uploads are exceeding downloads for the first time ever, as we share pictures and videos of events such as the London Marathon and Glastonbury.
BBC iplayer is becoming more and more popular as people instead of watching video for a few seconds they are now watching whole programmes.
Olaf says expecting 750pc growth on mobile networks
Fact of the day
10.42 What drives traffic? Andy Murray's victory at Wimbledon did last year, says Olaf.
Two main barriers to a good phone call - hills and trees
10.37 Olaf now talking about improving customer's experience.
Voice is still the key factor but needs to be even better. We still have dropped calls - one dropped call in 100 is the accepted industry standard - we need to improve on this.
There are challenges in this country to further improve voice quality - the two main barriers? Hills and trees!
EE chief Olaf Swantee up next
10.29 EE chief Olaf Swantee is now up talking about the future of technology.
The fastest 4G roll out in the world was built by EE
On innovation and technology Olaf says:
UK was running behind Azerbaijan and the Philippines in terms of broadband. Important to get the UK back in line with the rest of the world."
60pc coverage in the UK, launched bath and Chester this week. Continue to expand quickly and have introduced double speed 4g only speeds you can find in Korea and UK. Needed for a nation that doesn't just need to make calls from a smartphone but also accesses the internet on the move.
Source: Anna White
Get on a UKTI trade mission to boost exports
10.22 Willie Walsh wraps up the panel by urging small and medium-size companies to get on a UKTI trade mission.
Not going to open a new export market by sending an email or making a phone call. Get on a UKTI trade mission. Do not be afraid the opportunities are limitless.
That British brand is really powerful.
Counterfeit websites a problem
10.15 Julie Deane is now talking about her experience of exporting. She has had a lot of problems with counterfeit websites, with more than 300 fake websites that claimed to sell her satchel – some even bear an imitation trademark.
The internet gave me the chance to escape from the kitchen but it is causing the problems regarding counterfeit products damaging Cambridge Satchel Company.
At one stage Moscow was the third biggest city for customers, but as soon as she was there she said fake websites would pop up there and it was hard to get fake websites taken down.
To prevent counterfeiting I first got in touch with a lawyer but it's £300 a letter and I started entire business with £600 so doesn't make sense. There has to be a better way to protect my brand. It's a six tonne cutting press for the factory or another month of shutting down the people who are copying us.
And when putting her bags into stores she ensures they are well placed.
The story is the brand, the quality is the brand and we make sure the shops we sell to overseas give us a good spot and don't put us next to the loo.
We engage with customers and fashion bloggers all the time. Our fan base via social media send us pictures of displays across the world, people always report back to us.
We have a connection with them and they support us an incredible amount. When they see a fake, the outrage is heartening. People do care about the brand. I needs these people, I can't be everywhere and I have children to pick up from school.
Julie spoke to The Sunday Telegraph last weekend and you can read a full interview with her here.
Patents have helped my company grow
10.08 Liz Love is next to talk about her business and the export market. She says she has benefited from patents which has encourage partners to join them and has helped them grow.
We are still going through very challenging times here in the UK. We benefitted through patents. That helped to encourage partners to join us. When you are growing your company you can do it yourself or go down licensee / franchisee format and find like minded experts in other markets.
The partnership needs to work for both markets - and patents gave security. Patents and Trademarks have been the difference for us. But one thing to know is that litigation is extremely expensive.
We have not had many infringements since then but watching money going into lawyers pockets very is a devastating process but necessary.
The panel. Source: @:TimJotischky
Looked international after mothballing in UK
10.03 Will Tyler is talking first.
During the financial crisis, he says his company lost 60pc of turnover in one month in 2008.
We needed to change so I went on a trade mission to China and Qatar.
This was the beginning on Octink working on an internal all basis. Economic pressure pushed them global.
They were mothballing projects in the UK. Margin was heavily eroded the purchaser came increasingly powerful, demanding price drops.
And on doing business in the Middle East:
Cracking the Export Market
09.51 That's from Willie Walsh. Now it is time for the panellists to join the stage.
The theme of this panel discussion is "Cracking the Export Market" and the panellists are Julie Deane, Founder, Cambridge Satchel Company, Liz Love, MD, Zcard pocket media and Will Tyler, CEO, Octink
First up there are a couple of polls to get an understanding of how those in the room view exporting.
Results were immediate:
How much of your business revenue is generated from overseas?
none - 18pc
0-20pc - 52pc
20-50pc -12pc
above 50pc - 18pc
Results of first poll
When considering exports, which of these statements most closely fits your business profile?
Does not and has no plans to: 23pc
Does not would like to 42pc
Significant pc of revenues and expects increase 32pc
Significant pc of revenues and expects decrease 1pc
none of the above: 2pc
Results of second poll
No runway extra Heathrow runway in my lifetime
09.45 Walsh is now asked about air capacity in the UK and whether or not there will be another runway at Heathrow.
He is not convinced.
There will not be another runway at Heathrow in my lifetime. It's too difficult politically. I hope I'm wrong. It's the most efficient way of increasing capacity.
Last couple of questions for Willie:
On the economy - Is this a dead cat bounce?
I'm optimistic about the economy. Over the last 8 weeks I've been in several different countries, Asia, the Middle East, and people are quietly optimistic. There are more positive indicators out there but the Eurozone still bothers me as there are no changes to the fundamentals.
On Interest rate rises
From a selfish point of view it would be positive for us for interest rates to go up as BA has big pension deficits, although I'm not encouraging that, but we have to get used to the fact that interest rates have to go up. Businesses have started factoring that in.
Low-cost airlines are over
09.40 Walsh is now asked if low-cost airlines are now over?
Yes as fuel is much more expensive. Fuel is 50pc of Ryanair cost base but they can't avoid that. You can hedge fuel in short term but only in the short term.
But from a consumer point of view there needs to be choice. Michael has started to recognise that some of things they did were irritating their customers, and for a while they took pleasure from irritating their customers.
Willie Walsh on stage with The Telegraph's Kamal Ahmed
Ryanair took pleasure in irritating customers
09.35 Back to Ryanair's customer service, Walsh says the low-cost airline has gone too far and seemed to almost take pleasure in irritating its customers.
Aer Lingus could have bought Ryanair
09.32 Walsh reveals that Aer Lingus could have bought Ryanair for the bargain price of £15m.
Which budget airline would you choose?
09.30 Question from the audience for Walsh - "would you rather fly easy jet or Ryan air?"
Look at what related businesses are doing. Learn from what they do. You always have to challenge yourself are you doing things in the most efficient way possible.
Another question from the floor - "How much was the low budget airline revolution a challenge to legacy airlines?"
We thought low cost airlines will never work. Lufthansa boss said low cost will never work in Germany. Michael O'Leary famously replied 'how do you know?' Ryanair went from no presence in the German market to from of every German news market. O'Leary famously said 'People in Germany will crawl bollock naked across broken glass to get low cost flying.
If you treat your competitors with total disrespect risk missing what is going on.
You don't expect anything from Ryanair and you don't get anything
09.27 Willie has been asked about customer service now and in particular Ryanair.
In Michael O'Leary's defence, Walsh says the chief of Ryanair has done very well at managing customer expectation.
You don't expect anything and you don't get anything. If someone smiles at you, you think 'that was unexpected'. But it is an extremely well run airline.
... At Aer Lingus we never set up against Ryanair, it was too frightening but we did it and it was enlightening - it told us why was their cost base lower.
One reason! Ryanair's customer service is crap.
Michael O'Leary is extraordinary at managing customers expectation - they expect nothing. He keeps his business model so simple. It's an exceptionally well managed business.
So how did Walsh take those lesson to Aer Lingus, where he was before IAG?
Often in business we make things complicated. The simpler it is the less likely you are to make mistakes.
When you have a problem, tackle it
09.21 Walsh is now talking about what to do when you run across a problem in your business.
When you recognise you have a problem tackle it - never seen a problem that just disappears of its own accord.
The sooner you tackle issues the more options you are likely to have
Often in business you may run out of money and if you run out of money you don't have any options.
Must be clear open and honest about the problem, problems don't get sorted by an individual they get sorted by everyone working together.
Must have determination to follow the job all the way through. You have got to be clear on the goals and keep going until you have completed everything you set out to do. You always underestimate change - make new goals as you go along.
Willie Walsh on stage
In business you don't get emergency training
09.15 Walsh goes on to explain why being a pilot in his earlier career has helped him handle emergencies in his later career.
Being a pilot helped my later career - I'm not afraid of making tough decision as you can't put everything on hold for a few days while you figure out what to do.
In business you don't get any emergency training like you do with being a pilot and those emergencies can happen everyday.
IAG chief executive Willie Walsh
09.12 More than 600 delegates get comfy in the Brewery, in the City, not for a beer but to listen to a Q&A with Willie Walsh, chief executive of IAG and president of the London Chamber of Commerce.
Willie Walsh is the first speaker today and says this is "not an annual event, but a conversation that should go on all year round"
And why did he decide to run an airline?
"No disrespect to pilots but it's an easy job" - Willie needed something more - running BA.
Welcome address
09.05 The Festival of Business 2013 has started. Tim Jotischky is conducting the opening speech.
Sometimes business journalism can come across as adversarial but we want to be different. We want to celebrate wealth creation and wealth creators and speak on behalf of small and medium sized businesses.
One delegate, Delegate Richard Houghton, who owns an accountancy practice and telecoms business in Bristol, told Tim this morning:
I'm here today to listen to Jim O'Neill (formerly of Goldman Sachs). He really knows what's going on in the investment world.
Also, we are having a few technical issues with our video, but we are getting this shortly and it will be up and running shortly.
Watch the Festival of Business live
08.59 As well as following the live blog for today's events, you can also watch the main speakers on stage. Just click on the link at the top where the picture usually goes.
Five minutes until kick off
08.55 Five minutes until this year's Festival of Business kicks off.
Here is our enterprise editor Rebecca Burn-Callander on the EE sphere, sponsors of the #TelegraphFoB, playing videos on any shape.
Rebecca Burn-Callander
Former rugby international is bringing home the bacon
08.49 Another story of an ambitious small-sized company. This time from former rugby international Olly Kohn is finding success after sport with his hog roast company, Jolly Hog
As a second-row forward, Olly Kohn tackled some beasts on the field during his 14-year rugby career, so perhaps it's fitting that he's now turning his hand to hog roasts.
Kohn won the Aviva Premiership with Harlequins and was capped by Wales before being forced to retire last season because of injury. His profile has helped propel the Jolly Hog from catering at weddings to serving pulled pork at Gordon Ramsay's staff summer party, Glastonbury and Hyde Park's Winter Wonderland.
Jolly Hog wooden cabins, crafted by Kohn's father, are based at Harlequins' home ground, the Stoop, as well as Twickenham stadium across the road and the grounds of Bath and Saracens.
"If England player Danny Care has a pork pot he'll tweet it to 70,000 followers. The power of that is huge," said Kohn, who's responsible for marketing and sales in the business that he runs with his two brothers.
"England captain Chris Robshaw has been pictured carving the hog while [international] Joe Marler gave us huge publicity with money-can't-buy exposure by shaving Jolly Hog into the side of his mohawk."
Max, Olly and Josh Kohn at the Jolly Hog HQ in Bristol
The stage is set
08.32 Tim Jotischky, Head of Business at The Telegraph is at the event waiting for it to start and has tweeted this picture.
Source: @TimJotischky
Agenda for the day
08.15 Here is a run down of the main events today at the Festival of Business.
09.00 Welcome and opening address – Tim Jotischky, Head of Business, Telegraph
09.10 Willie Walsh, CEO, IAG – Lessons learnt from a career at the top of business.
Followed by Cracking the Export Market Julie Deane, Founder, Cambridge Satchel Company, Liz Love, MD, Zcard pocket media and Will Tyler, CEO, Octink
10.15 Olaf Swantee, CEO, EE – The Future of Technology.
12.45 Break
13.45 Jim O'Neill, Economist – The Truth about the World Economy.
14.30 Panels
16.00 Mike Lynch OBE, Cofounder, Autonomy Corporation and Luke Johnson, Entrepreneur.
16.45 Rt Hon George Osborne MP, Chancellor of the Exchequer in conversation with Kamal Ahmed.
As The Cambridge Satchel Company grew, so did the counterfeit websites
07.59 Julie Deane, founder of The Cambridge Satchel Company, spoke to The Telegraph ahead of her appearance at the Festival of Business about the challenges she has faced running a global brand worth £40m and a collaboration with the fashion designer Dame Vivienne Westwood.
Self-taught businesswoman Julie Deane started The Cambridge Satchel Company from her kitchen table with £600 when her children hankered after the bags worn in the Harry Potter films. She also wanted to work out a way of supporting her children through school.
But international recognition of her product didn't happen as if by Hogwarts magic.
In the early days, Deane was invited to a conference by the former government minister and chief executive of Standard Chartered, Baron Davies of Abersoch. "I don't know whether I was invited as the female quota but I was surrounded by big businesses talking about import taxes and foreign trade agreements, when I needed a website," she said.
Such barriers for the big boys seemed irrelevant then, but dominate her working day now. With widespread appeal – her satchels sell into 110 different countries – came a counterfeit underworld, made more prevalent by the internet.
Julie Deane
Britain's mid-sized companies are a 'forgotten army'
07.41 Scott Barnes, chief executive of Grant Thornton UK, on Monday described Britain's mid-sized companies as "a forgotten army".
Among the UK's mid-sized businesses (MSBs), a quiet, well-founded optimism is returning. In the past five years the mid-tiers have expanded by more than 5pc, outperforming small and large companies and contributing £270bn to the economy in 2012.
The CBI is right to call them the "forgotten army" of our economic recovery, taking more risks and proving more resilient than other types of firms.
So, while the Government has tended to focus on helping smaller businesses and rebuilding the banking sector, it is actually the dynamism of these mid-market organisations that is creating growth throughout Britain. As the economy returns to better health, we believe government needs to recognise more visibly the power of MSBs, and MSBs need to demand much more from government.
In turn, our mid-sized companies need to do more to match their Mittelstand counterparts in Germany. Germany's MSBs have focused on working closely with government and regulators, as well as accessing long-term sources of finance, reaping the rewards of significant job creation.
Around 124,000 additional jobs were created by British MSBs over the course of 2012 and our recent poll indicates that 81pc of them are looking to grow their workforce over the next 12 months. This is good news, but if Britain could emulate the Mittelstand's influence it would create tens of thousands of additional jobs.
Why do we hold the Festival of Business?
07.40 The Festival of Business addresses the concern that small and mid-sized companies are reticent to pursue future growth, as shown by a survey of 750 SMEs by mid-tier accountancy firm Baker Tilly, in which 96pc declared themselves "content" with their current levels of success.
The survey showed that 84pc of companies polled were not prepared to take on more debt to expand and only 23pc said they would consider using alternative forms of funding. Only one in five were planning to increase their capital expenditure and a mere 16pc were beefing up their R&D.
Here's Neil Sevitt, partner at Baker Tilly:
It is a real concern that if SMEs do not take a long–term view and ignore opportunities for investment and expansion, economic recovery will remain hesitant and uneven.
Good Morning
07.30 Good morning and welcome to our live coverage of the Telegraph's Festival of Business, our annual event for ambitious medium-sized and smaller companies.
We've got a cracking line-up of speakers: IAG's Willie Walsh, Olaf Swantee, boss of mobile network EE, Jim O'Neill, economist and former chairman of Goldman Sachs, Mike Lynch OBE, co-founder of Autonomy and entrepreneur Luke Johnson.
And to top it all off, George Osborne, Chancellor of the Exchequer, will be on stage in conversation with our own Kamal Ahmed.


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Church Secretary
This posting is no longer available. This is either because the employer has filled the position or the position has closed. Click here to find more jobs like this one.
Living Water Lutheran Church
Springboro, Ohio, United States
Job Description: Church Secretary (approximately 20 hours/week)
The church secretary supports the staff and the ministry of Living Water Lutheran Church by managing and performing the day to day operation of the church office.
Required skills for this position:
- Servant heart
- Communication (verbal and written, excellent editing skills)
- Customer service
- Organization
- Confidentiality
- Computer: Microsoft Word, Excel, Outlook email, Outlook calendar, willingness to learn database software, Internet savvy
- Office equipment including copier, phone system, etc.
Primary Responsibilities:
- Assist the staff and ministry leaders in supporting the ministries of Living Water Lutheran Church.
- Reception (phone and walk-in)
- Bulletins - Prepare bulletins and inserts for all regular and special services. Insure that bulletins are copied and available prior to each service.
- Supervise office volunteers who assist with preparation of bulletin, music folders, and other special projects.
- Newsletter - Gather information for the weekly electronic newsletter (The Wave). Compose and distribute the newsletter.
- Flyers/handouts/announcements - Prepare and distribute any special handouts, flyers, announcements, articles etc. for church events. Manage free and paid advertising.
- Primary contact for outside groups who use Living Water's facility. Schedule rooms and maintain contact information.
- Help recruit volunteers for various ministries and events.
- Accept payment for events and other activities. Maintain accurate records for these payments.
- Maintain inventory of office supplies and order supplies as needed.
- Maintain office equipment.
To apply for this job opening, please first post your resume.
Date Posted
Information AdministratorFirst Presbyterian Church of Plymouth
- Plymouth, Michigan
- August 25
Administrative Assistant and BookkeeperGrand Ave Temple United Methodist Church
- Kansas City, Missouri
- August 24
Teacher, Pastor, Missionary, StaffOlive International School
- Beijing
- August 23
Office AdministratorSouthminster Presbyterian
- Centerville, Ohio
- August 22
Office AdministratorEastpointe Christian Church
- Blacklick, Ohio
- August 16
Living Water Lutheran Church
We believe that wherever you are right now is a great place to start a relationship with Jesus, and we want to help you take that step. We worship a God of grace and mercy that truly desires a relationship with all of his beloved creation. We truly believe that God is still in the healing and miracle business and can do great things in and through those that open their hearts and lives to his transformational love. More...

subset: commoncrawl


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- Report: #369304
Report - Rebuttal - Arbitrate
Complaint Review: TW MAGAZINE MAGAZEOUTLET
TW MAGAZINE MAGAZEOUTLETtwmagazine.com Internet U.S.A.
TW MAGAZINE MAGAZEOUTLET, NSS MAGAZINE OUTLET FREE MAGAZINES TURNS INTO A RENEWAL WITH NO WAY TO CANCEL BEFORE HAND WITH THE BOGUS PHONE NUMBER THEY PROVIDE. Internet
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Well this company took it upon theirself to 'renew' my subscription and "tried billing to my credit card" just to find out it is a debit card and they can not seem to collect money from me. They try my card everyday and it's been almost 30 days now. I guess I put a jam on their scam! This is a predator you have to be aware of. There's many more like them. I always tell my friends and family, "If you're going to pay for anything on the internet or any 'Free Offers', get yourself a debit card and just put the amount of money on it to cover your purchases. This is a sure fire way to safeguard yourself from scams and frauds, like this company TW MAGAZINE.
turlock, California
This report was posted on Ripoff Report on 09/03/2008 09:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/TW-MAGAZINE-MAGAZEOUTLET/internet/TW-MAGAZINE-MAGAZEOUTLET-NSS-MAGAZINE-OUTLET-FREE-MAGAZINES-TURNS-INTO-A-RENEWAL-WITH-NO-369304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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- Home
- Who We AreAll great movements have started with people, because collective wisdom is stronger and smarter than any one individual. And we believe that it is time to leave partisan politics behind. We Can Do Better engages citizens in identifying barriers and solutions to improving health and health care for all.We combine traditional tools – community forums and workshops – with new media to bring people together. Online and in-person opportunities for the public to become informed, organize, and voice their opinions lead to real-time grassroots civic action that influences public policy debate. We want public and private programs to reflect our shared principles and framework. The process won't always be easy or comfortable because we recognize we have tough choices ahead. We believe that positive and lasting social change only comes when engaged citizens work together in common cause. We Can Do Better is a non partisan space for civic engagement for people to develop strategies and solutions that inform public policy and result in better health and health care for all.
- What We DoEducation We optimize website, webinars, in-person sessions and our Annual Conference to accommodate those who understand health policy inside and out, along with those who are new to the language of insurance, health plans, health reform, public and private approaches. Education can be tailored for small groups or large gatherings. Workshops Since part of our mission is around engagement, each year we hold trainings on public speaking, framing and messaging, and how to be compelling when speaking with (or before) policy makers and decision makers. Coalitions Being a non-partisan organization allows us to work in coalitions with other organizations who share the belief that that health reform should result in better health, lower or contained costs, and a better experience for all of us who use the system – the essential components of the Triple Aim. Staff from We Can Do Better have played leadership roles in the Robert Wood Johnson Foundation's Consumer Voices for Coverage, the Oregon Health Reform Collaborative, the Allies Group, the Human Services Coalition of Oregon, and the Ladders to Leadership Initiative. Consultation Staff are available to meet with community organizations, local leaders and employers to sort through some of the complex issues that must be…
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Drug cost mystery: older multiple sclerosis medicines skyrocket despite competition
A group of Oregon researchers have issued what amounts to an indictment of pharmaceutical industry pricing, with a new study showing that people with multiple sclerosis have been hit with skyrocketing bills for medicines introduced long ago. Read more about it here. Share this, please:Read More
Legislature 2015: Here are the health bills that are alive and kicking and others that croaked
Read about them here. Share this, please:Read More
Can we spend less on health care by investing in education?
Investments in Education Are Investments in Health Health care accounts for a vast proportion of the nation's federal and state budgets. At the same time, the business costs of providing private employee health insurance are steadily climbing. Amid these escalating expenses, policymakers and business owners are often pressured to limit their investments in other areas, including education. What many fail …Read More
8 States that expanded Medicaid saved 1.8 Billion. What could your state save?
States that expanded the number of people eligible for Medicaid are seeing big budgetary savings without reducing services. Data from eight states show $1.8 billion in budget savings and revenue gains by the end of 2015 as a result of Medicaid expansion. Read more about it here. Share this, please:Read More
Friday Forum: Epigenetics and Equity: The health and social impacts of racism and inequality
Friday April 24th 12:15pm – 1:15pm (doors open at 11:30am) Sentinel, 614 SW 11th Ave, Portland, OR Oregon Health and Science University runs the world's leading center of study on a new area of science that shows how certain lifetime stresses create inheritable changes in our bodies. The science itself is fascinating. It challenges our prior understanding of evolution and …Read More


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I usually bitch about my IL's but now I have a serious problem in my own family and I just need to vent and be horrified. Obviously, there's already been a complete cut off, so don't get upset at me!
Background- my stepsister(A) met this guy (B) in September of last year while he was dating a coworker of hers. So he breaks up with the coworker and he and A get together. He has 2 kids with two different women already, one of whom was married when he knocked her up. Anyway... A and B surprise us all by eloping arounf Thanksgiving. Everyone is upset because at this point it's becoming more and more clear that B is very controlling and nasty. Case in point- the first time he met my other stepsister (S)he was rude drunk and obnoxious. When S decided to leave due to his behavior, he demanded to know why she hated him and then proceeded to smack her in the ass!
So anyway, they get married and suddenly he's not working and neither is she. They are beyond broke- both cars get repo'd, they are living off the charity of family and the government, etc. He refuses to get a job in anything but construction and we all knwo how well that industry is going at the moment, especially in the winter in NH. He's an epic loser.
So he also has a couple of arrests for assault, one of which is just going to court now. I thought that was the worst of it, but I was so very wrong. My mother picked up the paper the other day and was shocked to read that B had been indicted by a grand jury on 4 felonies and 6 misdemeanors for having sex with his former business partner's 14 year old dd!!! He denies it, of course, as does A, but come on! A grand jury is NOT going to indict without some serious evidence, right?
So he's looking at a minimum of 7-20 years in jail. Oh, did I mention that A is 16 weeks pregnant? Yeah, poor baby has to be born into this mess.
B is cut off from us, and from our parents. Unfortunately, A is standing by him and refuses to believe anything bad about him. As soon as anyone says anything remotely negative about him she's done with them. She's lost several friends already. I don't know what to do anymore. He's very, very controlling of her and she just fawns over him. It's disgusting.
I don't know that I need advice here, but if anyone had some words of wisdom for how to help A I would appreciate it.


text:
Remington Park Lights Complete
Updated: 03/03/2015 - The city of Thomasville has finished installing new lights in Remington Park.
Updated: 03/03/2015 - The city of Thomasville has finished installing new lights in Remington Park.
Updated: 02/24/2015 - Woman in Thomas Co. Arrested for allegedly sexually assaulting two juveniles.
Updated: 02/23/2015 - Thomas County Narcotics Commander Arrested.
Updated: 02/23/2015 - Thomasville Center for The Arts is expanding.
Updated: 02/23/2015 - On February 22, 2015 at approximately 1:23 am, the Valdosta Police Department responded to a shooting at the 600 block of South Oak Street. When officers arrived, they found 17 year old Solomon Lee, who had been shot multiple times.
Posted: 02/21/2015 - The Tennessee Valley Authority is giving notice that it plans to change the way it charges customers for electricity.
Posted: 02/21/2015 - A 30-year-old man who told police his girlfriend committed suicide has been charged in her death.
Updated: 02/19/2015 - A fire in Thomasville displaces eight families.
Updated: 02/18/2015 - Police Respond to Shooting in Thomasville
Posted: 02/15/2015 - A security guard shot last year during a rampage at a FedEx plant will undergo his 26th surgery.
Posted: 02/15/2015 - A winter storm could bring up to 2 inches of snow and ice to North Georgia.
Posted: 02/15/2015 - Authorities have identified two men shot to death in southwest Atlanta as brothers who lived in the same home.
Posted: 02/14/2015 - A simple mistake caused an armed confrontation between two Bibb County deputy sheriffs and a surprised resident.
Updated: 02/11/2015 - Thomasville and Thomas County Governments are drafting resolutions to stop a bill that would reallocate some of their SPLOST and LOST tax.
Updated: 02/10/2015 - A former Atlanta Falcons football player is helping teach the fundamentals to kids in Thomasville.
Posted: 02/07/2015 - Tax regulators in Georgia are scrutinizing every filing they receive for signs of fraud.
Posted: 02/07/2015 - Some cut-flower industry experts anticipate that heading into Valentine's Day, more people will eschew bouquets of imported flowers for American blooms.
Posted: 02/07/2015 - A police chase that began over a stolen car spanned two counties north of Atlanta before ending in Marietta.
Posted: 02/07/2015 - Georgia's $5,000 tax credit for electric vehicles is the subject of three bills proposed by lawmakers.
Posted: 02/07/2015 - The family of a man shot and killed by DeKalb County police wants state investigators to examine the case.
Posted: 02/07/2015 - Fort Benning authorities say they plan to conduct prescribed burns this weekend if the weather allows.
Posted: 02/07/2015 - Georgia's Blue Ridge Ranger District has been honored as the top district in a 13-state region for 2014.
Posted: 02/07/2015 - Savannah's former police chief is heading to federal prison on a 7 1/2 year sentence.
Updated: 02/04/2015 - Thomasville Residents Help Nab Thieves
Updated: 02/04/2015 - Students from Thomas University visit one room school for black history month.


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Westchester Exceptional Children's School
520 Route 22 North Salem NY 10560
About WEC
Vocational Department
Teachers & Classrooms
Halley's class
Brianne's Class
Danielle's Class
Peggy's Class
Marilyn's Class
Carla's Class
Joan's Class
Leah's Class
Jill's Class
Barbara's Class
Debbie's Class
Angelica's Class
WEC Staff
Parents and Guardians
Monthly Calendar
Support Us
Have a great break!!!
School begins again on SEPTEMBER 7th, 2016
See you then!
Westchester Exceptional Children's School (WEC) is a year round, NY state approved special education day facility located in North Salem NY. We serve individuals with autism and multiple handicaps as well as children who are medically fragile. In addition to serving Westchester, Putnam, Rockland, Dutchess and Orange counties, we also support the Mid-Hudson area, New York City and Fairfield County, CT.
Support WEC!
About WEC
Click to see the history of WEC
Photo Album
See photos of life at WEC
Click to see recent WEC life
Our Commitment
All our faculty members are passionate about education. When you combine our team's collective enthusiasm with expert special-needs skills, students succeed in reaching their full potential – academically, socially and emotionally.
In loving memory of
Linda Murphy


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There is no information to report at this time.
For additional parking updates, click here.
For complete contact information, click here.
System Maintenance on July 23 and 24
System Maintenance on July 23 and 24 - posted 7/18/08
The Office of Traffic and Parking will be performing software upgrades and routine maintenance starting at the close of business on Thursday, July 23 and finishing late on Friday, July 24. During this time, online access to all Traffic and Parking accounts will be temporarily suspended. The Office of Traffic and Parking will remain open. However, we will only be able to perform limited transactions (ie. issuing temporary permits, accepting citation payments (with the citation number), etc.) while the software upgrades are being performed. We apologize for any inconvenience that this may cause. Please contact firstname.lastname@example.com with any comments or questions.


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Getting through specialties that you don't find special
0 I'm currently a CMA and am slated to start the nursing program next fall if all goes according to plan. I love patient care and I have been so focused on the end result that I am now getting nervous about the little things it takes to get there. How do you get through clinicals in specialties that you hate? For instance, working in peds or OB is not my department of choice but I know I'm going to have to spend weeks doing it. I'm starting to get concerned about things like how do you get through your least favorite tasks or procedures. What I do as a CMA is not nearly as invasive as an RN. I'm used to urine and sputum and all that good stuff, but no one honestly likes working with bedpans or feces. I'm not one of those people that have wanted to do this their entire life, I made a career change and have sort of found out along the way that I really like it, and I believe that this is the path I am meant to be on. I absolutely love the way that patient care allows me to put a nervous patient at ease or lend a listening ear to a lonely patient. I think I am just starting to psych myself out and get cold feet. I think I've analyzed my decision so much that I'm nitpicking. Any advice would be greatly appreciated! Thank you!2Oct 7, '13 by loriangel14 GuideIs it specialty areas you are worried about or certain tasks?
Try to go into each clinical area with a positive attitude. You may be surprised. Quite often nursing student s have preconceived notions about what they will and will not like.Many times you will enjoy the things you don't expect to.Try to make the most of each placement. They are all learning experiences.2Oct 7, '13 by Stephalump, RNI think you might be psyching yourself out. In my class, no one has had any sort of soul-bending crisis over spending time in a specialty they don't like. Not enjoying it doesn't necessarily equal a bad experience unless you make it so.
I also wouldn't spend too much time mulling over things you don't like. You might be surprised by what you end up loving, and at worst, keeping an open kind will have a wonderful impact on your emotional state if you're somewhere you hate.
Remember...the NCLEX doesn't just cover what you want it to, and you don't know where you'll end up. You may just be grateful to get an offer. You need ALL of those experiences.3Oct 7, '13 by DeLanaHarvickWannabe, BSN, RNQuote from StephalumpThis.I also wouldn't spend too much time mulling over things you don't like. You might be surprised by what you end up loving, and at worst, keeping an open kind will have a wonderful impact on your emotional state if you're somewhere you hate.
I was CONVINCED I wanted to work in L & D or NICU. Well, after those rotations, I realized that I didn't like them at all!
Also, you never know when paths will cross; for example, psych patients can have babies, pregnant women can end up in the medical ICU, and patients with extensive medical histories can be in traumatic accidents - and we know EVERYONE ends up in the ED.2Oct 7, '13 by ruralnurse84, ADN, RNHonestly, just go into each clinical experience with an open mind. You really won't know what it's like and how you will deal with it until you get there. I had a day in hospice as one of my ancillary units and I was not looking forward to it at all. I ended up loving my day there and kind of hope I can go back.1Oct 8, '13 by krisiepooI'm with the other commenters so far, just go in with an open mind and tell yourself you're there to learn everything you can. you don't have to want to do peds to do well on the peds floor. You will very likely pick up some good info from the floor that you didn't expect. I ask the nurses questions when I can, even if it's just general nursing and not floor specific. go in with curiosity, do everything you can do, and learn to enjoy the time that you have there where you're not licensed.
I didn't think I'd like OB and I LOVED that floor because the NURSES were so awesome. I didn't think I'd like mental health but oh boy was last night enjoyable. Now it's unlikely I'll end up working in either of those places because it's not really my thing, but I really ENJOYED my time there so I suggest before psyching yourself out, go in and enjoy the experience and LEARN as much as you can1Oct 9, '13 by BuckeyeCMAThank you all so much for your replies, I really appreciate the advice and encouragement! I agree that I should keep an open mind, a positive attitude, and embrace every aspect of the learning experience. It will only make me a better nurse, and better person, in the end.2Oct 9, '13 by Stephalump, RNQuote from BuckeyeCMAAnd, of course, complain profusely when you get home. It's cathartic :-)Thank you all so much for your replies, I really appreciate the advice and encouragement! I agree that I should keep an open mind, a positive attitude, and embrace every aspect of the learning experience. It will only make me a better nurse, and better person, in the end.
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Big Cat Weekend, Auburn's early summer recruiting extravaganza, is at hand. Dozens of highly regarded prospects are expected to hit town Saturday morning.
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Dr. Jeffrey Amato – Interim Department Head
Office: Breland Hall 103
Jeff Amato is a Professor in the Department of Geological Sciences at New Mexico State University. He was born in Vermont and grew up in northern California. He did his undergraduate work at Occidental College in Los Angeles, and received a Ph.D. in Geology from Stanford University in 1995. He has been a faculty member at NMSU since 1999. He has worked on geology projects in New Mexico, Alaska, Russia, Switzerland, Mexico, and in the Patagonia region of southern Chile. He specializes in structural geology, tectonics, and geochronology. He teaches classes in Natural Hazards, Field Mapping, and Geochronology. He was the President of the New Mexico Geological Society in 2004 and 2005, and he was Associate Editor for the Geological Society of America Bulletin and Geosphere. He has advised 16 Master's students at NMSU. He is currently serving a one-year term as Interim Department Head in Criminal Justice at NMSU.
Andrea Scarborough
Administrative Assistant
Office: Breland Hall 107; 646-3316
Andrea Jaramillo-Scarborough joined New Mexico State University in 2010, bringing with her experience in both the corporate and academic worlds. She came to the Criminal Justice Department from the Office of Institutional Analysis. Andrea holds a B.A. from New Mexico State University. She can be reached either by phone or email.
Dr. Francisco Alatorre
Assistant Professor, Graduate Program Director, Master of Criminal Justice Program
Office: Breland Hall 105; 646-5159
Dr. Francisco Alatorre earned his doctorate in Justice Studies and Social Inquiry at Arizona State University in 2011. Before coming to New Mexico State University, Dr. Alatorre taught as a lecturer in the School of Criminal Justice and Criminology at Arizona State University, Tempe and Downtown Campus. Prior to immigrating to the United States, he practiced law in Mexico. His research focuses mainly on (1) undocumented immigrant women and youth, by studying them in terms of ethnicity, race, gender, and how these factors challenge their identity and create barriers to obtain legal status. Furthermore, he is also researching to understand how these women, who are frequent victims of domestic abuse, current political agendas, and their own low self-esteem, empower themselves by symbolic interaction; (2) The relationship between the homeless and the ways social inequalities are shaped by complex intersections of gender, race, class, and nationality; and (3) borderland concerns. Currently Dr. Alatorre is investigating how homeless people perceive charity services in the Neoliberal Age; and how social service providers perceive and promote undocumented youth resiliency.
Dr. David Keys
Associate Professor
Office: Breland Hall 114; 646-7184
Dr. David Keys is an associate professor of Criminal Justice at New Mexico State University. He received his AB in History from the University of Missouri-Columbia and MA and Ph.D. in Sociology at the University of Missouri-Columbia. His research interests include narcotics and addiction, research methods, and urban studies. Dr. Keys has consulted with municipal, county, and state governments for 17 years on corrections and sentencing issues. His dissertation was a biographical treatment of the career of drug researcher Alfred Lindesmith, that was subsequently published by SUNY Press as Confronting the Drug Control Establishment (2000) with John Galliher.
Dr. Dulcinea Lara
Associate Professor
Office: Breland Hall 108; 646-3649
Jan-Race, Representation, and Uncomfortable Truths – Dulciea Lara, Ph.D.
Dr. Dulcinea Lara is currently an associate professor in the Criminal Justice department at New Mexico State University. Before that, she was an assistant professor in the university's History department for three years. She earned her doctorate in Ethnic Studies at the University of California at Berkeley in 2006. There, she was a Ford Pre-Doctoral Fellowship recipient as well as a Bancroft Fellow.
Her research frames include cultural studies and critical race theory, with an emphasis in Chicano history as well as an interest in topics of identity formation processes and theories, visual cultural markers of identity formation practices, cultural geography and spatial analysis. Currently, her main projects include work on a manuscript titled, "Revisiting the Land of Enchantment: Race and Tourism in New Mexico" and an article titled, "Deciphering Efficacy: Immigrant Advocacy Strategy in a Time of Domestic Despair." She also completed a short documentary titled "This Land" that documents ICE raids and the consequences for families residing in the communities abutting her university. This documentary has been shown in stages at social justice conferences as well as at the Interstate Migrant Education Council's annual meeting in Las Cruces, New Mexico in September 2008.
Dr. Lara employs the use of critical historical interpretation to create and apply a contextual scaffolding around contemporary social issues. NMSU's situation in the tri-state community of New Mexico, Texas and Chihuahua, Mexico, as well as the bi-national cache that is the U.S.-Mexico border is one that provides a wealth of opportunities for a historical-contemporary inquiry into power imbalances that ensue in abuse, the ongoing criminalization and basic racist, classist, sexist and heterosexist treatment of underrepresented populations.
Dr. James R. Maupin
Personal Web page: http://web.nmsu.edu/~jmaupin/
Dr. James Maupin received his Ph.D. in Political Science from Arizona State University in 1990 and his Master of Public Administration from Southwest Missouri State University in 1985. He has taught at New Mexico State University since 1995. Dr. Maupin's area of specialty is policy analysis and program evaluation. He has worked closely with state and local juvenile justice professionals in addressing issues of importance related to preadjudicatory detention and parole decision making. He has also conducted research on the ethical orientation of criminal justice professionals. His primary teaching areas are research methods, statistics, policy analysis and program evaluation.
Dr. Nicholas D. Natividad
Assistant Professor
Office: Breland Hall 104; (575) 646-4661
Dr. Nicholas D. Natividad is an Assistant Professor in the Department of Criminal Justice at New Mexico State University. He received his Ph.D. in Justice Studies from Arizona State University. He has studied abroad in Seville, Spain and Mexico City, Mexico.
Dr. Natividad's teaching and research interests include issues related to resistance and revolution, comparative justice systems, law and social science, border studies, and indigenous jurisprudence. His current research focuses on transnational and local community practices of human rights that address crime and violence in order to unveil an alternative history, development, and implementation of the notion of human rights. His larger research trajectory seeks to investigate political movements that transmit and translate ideas of local communal justice that create progressive social change across geopolitical borders.
Dr. Natividad is a huge advocate for community engagement initiatives and believes education should offer outlets for students to learn from and give back to their communities. He is the co-founder and former Director of the Nepantla Program which serves underrepresented, first-generation college students and works with high school educators, students, family members, and administrators to establish a college-bound culture in the community.
Dr. Carlos Posadas
Associate Professor
Office: Breland Hall 121; 646-3951
Dr. Carlos Posadas research interests include immigration, U.S.-Mexico border issues, race, gender and crime, and research methods. His teaching interests include research methods, statistics, and immigration and justice. He is a native of the area having grown up in El Paso, TX and completing his undergraduate work in criminal justice at New Mexico State University before moving on to the School of Justice and Social Inquiry at Arizona State University to pursue his graduate studies. Dr. Carlos Posadas has received the Donald C. Roush Award for teaching excellence in 2011.
Dr. Mike Tapia
Assistant Professor
Office: Breland Hall 112
Dr. Mike Tapia is new to the Criminal Justice Department at NMSU. He earned his Ph.D. in Sociology from the Ohio State University and served on the faculty at UT San Antonio's Criminal Justice Department from 2003 to 2014. His teaching and research interests include crime theory, race and crime, juvenile justice, and street crimes. He's published work on risk factors in juvenile arrest, Latino arrest risk, and Latino gang migration. His latest works examine Chicano street and prison gang organization in historical perspective.
Dr. Mercedes Valadez
Assistant Professor
Dr. Mercedes Valadez is an assistant professor of Criminal Justice at New Mexico State University. She received her BA in Criminal Justice from California State University, Bakersfield, MS in Criminology from California State University, Fresno and PhD in Criminology and Criminal Justice from Arizona State University. Her research focuses on courts and sentencing, immigration and Latinos. Her current work examines the effects of race/ethnicity and citizenship/legal status on sentencing decisions.
William J. Corbett, JD
Assistant Department Head for Advising (Spring 2016)
College Associate Professor
Office: Breland Hall 353; 646-4352
Professor William Corbett received a B.A. in Political Science and a MPA from the Pennsylvania State University. Following graduation he worked as a family law hearing officer for the Court of Common Pleas in Pennsylvania prior to working as a management consultant in Europe and North America for the Alexander Proudfoot Company. Professor Corbett then obtained a J.D. degree from the University of Illinois and worked as a civil litigator in California for 13 years. Since 2001, he has taught courses in the areas of law, criminal justice, and government at NMSU and other universities, and has served as a mediator for civil litigants in cases filed with the Third Judicial District of New Mexico. His pro bono service includes working with the New Mexico State Bar's Judges and Lawyers Assistance Program since 2004. Professor William Corbett received the Donald C. Roush Award for teaching excellence in 2016.
College Associate Professor
Office: Breland Hall 110; 646-5914
Personal Web page: http://web.nmsu.edu/~marijad/
A strong passion, curiosity and desire have led Ms. Marija Dimitrijevic to the fascinating world of Criminal Justice. She received her BA from the University of Security Studies in Serbia and a Police Academy graduate with international experience in policing and human trafficking from working with victims in Serbia and Eastern Europe. Marija is a College Associate Professor at New Mexico State University where she obtained her MA in Criminal Justice. Marija is a professional lecturer and human trafficking advocate experienced in developing training materials and conducting training with law enforcement and other agencies. She directs collaborative efforts of public awareness and rescuing victims of human trafficking; works with the NGO's; participate in community awareness projects, victim assistance, rehabilitation of victims.
Marija is certified to evaluate online and blended higher education courses for quality and one of her online courses CJ 454 – Human Trafficking is nationally recognized and certified course.
Andrea F. Joseph, JD
College Associate Professor
Office: Breland Hall 120; 646-3840
Andrea F. Joseph graduated with her Juris Doctorate, Magna Cum Laude, from Whittier College School of Law in Los Angeles and practiced law for 15 years. Her legal career began as a prosecutor in Los Angeles. After moving to New Mexico she worked in various capacities in public and private practice including working at the New Mexico Attorney General's Office in their litigation division focusing on suits filed against various state agencies including the department of corrections; as an administrative prosecutor; and as a 'writ' attorney before the New Mexico Supreme Court. She also worked as Guardian ad Litem and Respondent's counsel in child abuse and neglect cases; represented victims of domestic violence through a contract with La Casa in Las Cruces; worked with the elderly through Adult Protective Services and opened a private practice focusing on issues of family law.
Professor Joseph joined the faculty at NMSU in 2000. Her teaching responsibilities focus primarily on law and ethics related courses at both the graduate and undergraduate level. Professor Joseph has also been a Bill Daniel's Ethics Fellow through the Bill Daniel's Ethic Initiative for the past 5 years.
In the Fall of 2010, Professor Joseph became the volunteer Faculty Advisor for the NMSU Chapter of Alpha Phi Sigma, the National Criminal Justice Honor Society. Under her leadership and guidance the Chapter has excelled and won numerous awards at the yearly National Conference.
Professor Joseph was also elected to serve the National APS board in 2014 to serve as a National Faculty Advisor.
Dr. Joan Crowley
Assistant Professor Emerita
Office: Breland Hall 124; 646-5376
Dr. Joan E. Crowley received her doctorate in Social Psychology from the University of Michigan in 1979. Prior to joining the faculty of NMSU in the Fall of 1989, Dr. Crowley held a senior research position with the Center for Human Resource Research at the Ohio State University and with the Institute for Social Science Research at the University of Alabama. She taught as Adjunct Assistant Professor of Psychology at both the Ohio State University and at the University of Alabama. In 1991, she was elected to the three-year presidential cycle of the Southwest Association of Criminal Justice Educators. Her current interests are in the areas of communities and criminal justice, family violence and child abuse, juvenile delinquency, substance abuse, historical criminology, and research methods.
Dr. Peter Gregware
Associate Professor Emeritus
Dr. Gregware earned an undergraduate degree in Economics, a MA in Psychology, a J.D. focused on public law, and a Ph.D. in Justice Studies. He has worked as a therapist in a mental health treatment center, was the Director of a federally-funded drug and alcohol treatment facility and a state funded alternative to corrections facility for women, and served as Warden of a pre-release center for the Federal Bureau of Prisons. As a lawyer, he worked as a Law Clerk in the criminal courts of New York City and the Virgin Islands. He also worked as a Legal Services lawyer in a Boston ghetto, and as an Assistant District Attorney in Milwaukee, focusing on violent and sexual crimes against children. He has taught at Penn State University, the University of Wisconsin, and NMSU.
At NMSU, he has been awarded both the University's Christmore and Roush Awards for outstanding teaching. He has also served as Head of the C.J. Department and as Associate Dean for Academics in the College of Arts and Sciences. In 2011 he was awarded a Fulbright Fellowship to teach at Comenius Law School in Slovakia. His current research interests focus on the foundations of unbiased and ethical decision making by CJ professionals.
Dr. G. Larry Mays
Regents Professor Emeritus
Dr. Larry Mays was a Knoxville, Tennessee police officer for five years prior to completing his Ph.D. in Political Science at the University of Tennessee in 1979. He has previously taught at Appalachian State and East Tennessee State Universities. Dr. Mays has served as a consultant to the Department of Corrections, State Police, Youth Authority, and Association of Counties in New Mexico and to the El Paso, Texas Police Department. From 1981 to 1990, Dr. Mays was head of the New Mexico State University Department of Criminal Justice. His primary areas of research interest are jails, court organization and administration, and juvenile justice.
Dr. Tom Winfree
Professor Emeritus
Dr. Tom Winfree retired from NMSU in 2012. His forty-plus year career included academic appointments at the University of New Mexico, Texas A&M-Commerce, Louisiana State University, and Arizona State University. Tom is the co-author of seven textbooks in numerous editions, including most recently Introduction to Criminal Justice: The Essentials (Wolters-Kluwer, 2015) with G. Larry Mays and Leanne Fiftal Alarid. He has also authored or co-authored over 100 refereed journal articles and book chapters; and he continues to contribute to the criminological and criminal justice literature, particularly in juvenile delinquency and juvenile justice and corrections. His current research interests include recruitment to and involvement in youth gangs, both domestically and internationally.
Dr. Tom Winfree received two awards at NMSU: Darnall Faculty Achievement Award (2003) and NMSU Campus Globalization Award (2006-2007).
Dr. EunJung Choi
College Associate Professor
Dr. EunJung Choi has taught in the Department of Criminal Justice at New Mexico State University since 2011. Dr. Choi received her Ph.D. in Sociology from the University of Arizona with Psychology as a minor. Her teaching interests include Research Methods, Nature of Crime, Criminology, Crime and Gender, and Juvenile Delinquency. Her research/writing interests include transnationalism, and immigration with a global implication, the intersection of race, class and gender, self and identity. Dr. Choi is currently working on "transnationalism, negotiated identity, and Asian immigrant women workers in the U.S."
Rory Rank
College Assistant Professor
Mr. Rory L Rank has worked for the New Mexico Public Defender Dept since 1992. He is currently the supervisor of the Juvenile Division in the Las Cruces NM office. He has been very proactive in designing and implementing diversion programs for juveniles the 3 rd Judicial District. As a practicing attorney for over 30 years, he ensures excellence in juvenile defense and promotes justice for all children.


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Lupita Nyong'o Hula Hoops for Vogue Magazine. Lupita proves she's not only a talented Academy Award winning actress, she's also a hooper. See for yourself!
Category: Celebrities
Roxanna Redfoot Hula Hoops on TMZ and Beyond
Roxanna Redfoot hula hoops on TMZ and beyond. Spotted hoop dancing on air this week, the Murder Made Me Famous star and model has serious hooping talent.
Hula Hoop Cha Cha Slide with Emily Carey
Hula Hoop Cha Cha Slide with child actress Emily Carey of the BBC television show "Casualty". She lives in London, England, UK.
Hula Hoop GIFS: 20 of our Favorites!
Hula Hoop GIFS: 20 of our favorite hula hoop gifs from throughout the years get spun up again all in one place. It's a hula hoop gifs explosion!
Jonatha Brooke Hula Hoops
Jonatha Brooke hula hoops! The singer-songwriter found an exciting way to warm up before shows – hooping! She's on tour too. Photo by Sean Driscoll.
Jack Eichel Hula Hoops with the Buffalo Sabres
Officially signed with the Buffalo Sabres hockey team, Jack Eichel spun up a hula hoop celebration at Larkin Square in Buffalo, New York, USA.
Lucy Mecklenburgh's Fitness Secret is Hooping
Lucy Mecklenburgh of the hit UK TV show The Only Way is Essex has revealed that hooping is her go-to exercise for fitness that is fun. She's not alone either!
Hula Hooping Spins Pitch Perfect 2
Anna Kendrick and cast help spin things up to the next level in Pitch Perfect 2 with hula hoops, aerial silks, levitation wands and more!
Connie Britton Hula Hoops on The Late Late Show with James Corden
Connie Britton, American actress and star of ABC's Nashville revealed on The Late Late Show with James Corden that we can add hooping to her list of talents!
Justin Beiber Hula Hoops with Hailey Rhode Baldwin
Justin Beiber's latest Vine is rocking the Internet super hard thanks to his attempt at tandem hula hooping with Hailey Rhode Baldwin.


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Bonfire Sweatshirts - Hoodies - Women'sProboardshop.com is the leading clothing company on the web for Women's Bonfire Hooded Sweatshirts / Hoodies. All clothing brands in stock for next day shipment with up to 50% savings. 29 years of great prices, selection, and service.
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"Poorman's new Marshall Islands Page" Marshall Islands by Poorman
Marshall Islands Travel Guide: 39 reviews and 137 photos
There is a little island in the group of Marshall Islands called Kwajalein. This island is 1/2 mile wide and 3 miles long. It is an Army Post and house between 2000 and 3000 people. Most of these people are civilian contractor working for US companies contracted by the US Army. Kwajalien Atoll is the largest atoll in the world over 500 sq miles. I spent over 5 years there and I feel it was one of my most intresting times.
Reviews (2)
You cannot go to Kwajalein unless your military being stationed there or a contractor working there. BUT - You can land... more travel advice
For any type of travel: Shorts, T-shirts and flip-flops. more travel advice
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- Report: #180263
Report - Rebuttal - Arbitrate
Complaint Review: Global Resources
Global Resources12550 Biscayne Blvd., Ste. 704 North Miami, Florida U.S.A.
Global Resources Ripoff North Miami Florida
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After numerous letters and calls that resulted in nothing, I contacted the Florida Dept. of Agriculture & Consumer Services to file an official complaint. I received a letter in November of 2005 from Ronald Montford a regulator specialist at the agency who acknowledged my complaint. I heard nothing further until receiving another letter from the agency in February 2006 again from Mr. Montford telling me that "Department records indicate this firm is no longer operating; therefore, we are unable to pursue your complaint." Period. I e-mailed Mr. Montford asking him if anyone from the state has picked up the ball or is purusing these rip-off artists and who should we contact next. There was no response. Thank you Florida. His last sentence was, "We hope that you will contact the Department of Agriculture and Consumer Services in the future if we can assist you with a consumer related issue."
If Global Resources has closed their doors and if the above-mentioned Florida agency, because of this, has no jurisdiction, then I believe an e-mail response as to whom we could contact about what is happening to Global Resources executives was in order.
I certainly would like to know if prosecution efforts are ongoing and where this is taking place. Although there is next to little chance of seeing a dime of our investment, the State should be pursuing these crooks.
I would appreciate any information.
Flagler Beach, Florida
This report was posted on Ripoff Report on 03/09/2006 02:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Global-Resources/North-Miami-Florida-33181/Global-Resources-Ripoff-North-Miami-Florida-180263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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text: His & Her Watch Giveaway | freebizmag.com One winner will be chosen. You will be notified after 3/14/2013 if your name is selected. Flag this deal What's the matter? Choose a reason Dead deal Duplicate Bad link Spam Inaccurate No value Alive again Edit deal jkbane Feb 01, 2013 thats a nice freebie. Two nice watches up for grabs. Reply lotuslove19 Feb 01, 2013 Thanks for your good wishes,I will also keep my finger crossed.thanks. Reply lotuslove19 Feb 01, 2013 WOW!This is an awesome freebie,will share it .thanks for the deal. Reply chuckydealpl Feb 01, 2013 you're welcome, good luck, i hope you win. Reply 1 like Load More Comments


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It's interesting to note, Tin, that many upper and middle class men in T's day spoke to each other (at least in writing) in what might be thought a slightly gay way nowadays. "My Dearest John," etc. Friendships could be close, I cite Sam and Frodo as an example, very intimate, but in no ways homosexual. I don't know that we'd have to be all that precious about Beren and Finrod's friendship. Finrod and Barahir's was close, and then Beren and Finrod's after that. It is platonic love. (And I do apologize for being so giggly about it earlier! I couldn't resist! )
As an aside, I find it amazing how often many "rednecks"and "sport jocks", who supposedly despise gay folk, love to go to fancy dress parties as women!!! And how many get all affectionate and teary when drunk - you should see the antics of some of my really butch mates! Phew! Life is truly an education!
Anyway hopefully we've got it all sorted now and get on with our movie planning?!


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- Report: #575833
Report - Rebuttal - Arbitrate
Complaint Review: Conceptlens
ConceptlensConceptLens Inc, 14 Liverpool Road, Merseyside Liverpool, Select State/Province United States of America
Conceptlens Inspiration Media After receiving payment, did not ship item, 2 weeks later still in process, failed to respond to enquiry emails Liverpool, Other
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Date Ordered: Sunday 14 February, 2010
World Zone Rates (Shipping to United States: 2 lb(s)): $0.00
Sub-Total: $47.50
Total: $47.50
I received a confirmation from Pay Pal that ConceptLens received my payment:
This charge will appear on your credit card statement as payment to PAYPAL *INSPIRATION.
|Merchant information
Inspiration Media
.....com" target=_blank>email@example.com
|Instructions to merchant
None provided
|Unit price
Item #: FreshKon Alluring Eyes , Freshkon Color Fusion
I still have not received item, and it is still PROCESSING.
I have sent emails asking the status of my order.
The company does not respond to my emails.
They received payment but did not send me items!!
This is what they claim for their customer service:
"We provide round the clock service, manned by our well trained staff to answer any of your questions. All enquiries are answered within 12-hours time or less."
However, they have not responded to my enquiry emails at all!!
Also, there is no telephone number to contact them, only an email address.
Scam website, perhaps?
This report was posted on Ripoff Report on 02/28/2010 10:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Conceptlens/Liverpool-Select-StateProvince-L8-1TH/Conceptlens-Inspiration-Media-After-receiving-payment-did-not-ship-item-2-weeks-later-st-575833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - PostedSkills: Print Layout Design Graphic design
I have a little e book that I need made to look really great. Short...7-8 pages. I can't really tell lil it's properly laid out. I created it in Canva, but could't figure out how to do it right...so transferred to Word. I want the pages laid out nicely, not to crowded. Numbered pages. And the cover titles should be centered. And water mark removed. (the fence look). I want it to look like a 3D book on a shiny surface (I think) Or if you have ideas...great! It's your expertise I need! Thank you!! Sheryl And coming up, I may want a banner for a blog/ezine page.