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Issue 7
• MATHS: The new equations of retail • MAGIC: The never ending brand story • The magic of communications 04 14 18
Maths and magic
The new formula for success
'M.C. Escher's "Ascending and Descending" © 2012 The M.C. Escher Company-Holland. All rights reserved.
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From art and science… to maths and magic
Historically retail success has required the right mix of art and science: the art of relying on gut instinct when customers are mostly anonymous, and the science of range planning and merchandising.
There are well understood activities, predictable costs and simple data. These have permitted rules of thumb to develop – which one might grandly call 'the equations of retail'. Most successful retailers know their sales per square foot and the stock turn required to make a store work. And profit per store is a simple and democratic measure of success. The Internet has disrupted this happy model and introduced a completely different recipe for success. a minor detail to a complex cost of doing business. And customers move from anonymity to known individuals whose every click is tracked. New activities mean new decisions; and new costs mean different decisions. These decisions require rules and the new data allows rules to be codified using maths. The magic is about engaging customers with an intangible quality.
Any customer can now shop from any online retailer. In a world of unlimited competition and unlimited access, magic is required to stand out from the crowd. Magic is your brand in dialogue with customers – capturing their attention and winning their loyalty. *** In this edition of the Trading Intelligence Quarterly we take an in-depth look at maths and magic. •I n our focus on maths we give you a flavour of the formulas needed to answer some of the critical questions across operations, marketing and site. • In our focus on magic, Ajaz Ahmed, founder of AKQA, explains why retailers need to use the power of narrative to capture the imagination of their customers and how making the customer the leading character in any story can work to create deep engagement. And Tim Ryan, former SVP Marketing, Global Catalogue Priorities at EMI Music, teaches the magic of communication. In his article he explains how to think of your customers as people rather than an antagonist on the other side of a transaction. We hope that you find this issue stimulating. We would be delighted to have the opportunity to discuss how we can help you grow your business with the right products, services and insight.
Maths and magic!
The maths is about using new customer data to rethink the equations of retail. The unit of retailing has shifted from the store to the customer. Customers are now shopping in complex ways: they research online and purchase offline; they research offline and purchase online; they shop on mobiles in store. It simply makes no sense to look at 'store' profitability if customers are in your store, buying on their mobiles and opting for delivery to home. This customer-centric world brings new activities, new data and new costs. The fixed costs and guaranteed footfall of physical retail are replaced with the variable costs of Google (imagine a landlord who charged a cost per visitor?) and broadcast marketing is augmented with one-to-one CRM. Bulk distribution costs are replaced with per order costs of picking, packing and shipping. Returns moves from
MATHS: The new equations of retail
Michael Ross – Co-founder and Chief Scientist, eCommera
A common complaint of the retail CEO confronted with the tsunami of online data is 'now what?'
Retail is about thousands of small decisions – so the question should be: what new or different decisions should we make given this data? Three things make this difficult: • New activities – Google, site sort orders, CRM, delivery to customers – are all generally new disciplines for retailers, and require new skills • New data – each of these activities generates its own torrent of data – which needs to be collected and understood • New costs – the cost per click of Google, the variable costs of picking/packing/shipping, the cost of communicating with customers. New costs change the economics of retail. New activities mean new decisions. And new costs mean different decisions. These decisions require rules. And the new data allows rules to be codified – what we (somewhat) grandly call the 'new equations of retail'. This article gives five examples (out of the hundreds of possible examples) of the sorts of scenarios where new and different decisions need to be made and where it's easy to get it wrong. • How much is it worth investing in the service experience? • What profit per order maximises your overall profit? • How much should you spend on a keyword on Google that hasn't generated any sales? • What combination of markdown and product views maximises profit? • When should you target a customer who has stopped purchasing?
This article sheds some light on these questions.
The Trading Intelligence Quarterly. Maths and magic
OPERATIONS: What's the value of service?
In physical retail, operations is 'back of house', focused on getting product to store. In the online world, operations is the last touch point with the customer, and is fundamental to success, but it is often handled by exactly the same people, and in exactly the same way. For most retailers, this is not the exciting part of eCommerce. There's no whizzy new technology to play with and no social opportunity yet operational excellence is critical for success. Imagine a typical situation: you get a £600 order at 2.30pm from a first time customer who has selected a different billing and shipping address, with next day delivery. Do you: (i) Do everything possible to ship it same day
(ii) Do a standard fraud check but insist that the first order is delivered to the billing address (iii) Do a rigorous fraud check and probably miss the delivery promise. The likes of Amazon and Net-a-Porter can simply 'decide' to make service a focus and have a messianic belief that it's the right thing to do. For the majority of retailers, their CEOs and boards require convincing that this is the right place to invest. A key operational question therefore is 'how can you make the trade-off between cost versus service?' The Maths Intuitively it is obvious that better service drives customer retention, but how do you quantify the value of service? What's the equation that tells you when to stop investing? The key is to understand the relationship between service and customer retention, and then to quantify the value of retaining customers. A typical analysis is presented in figure 1. ILLUSTRATIVE
Figure 1: on promise Figure 1:Delivery Delivery on promise
More Profit
INPUTS • Impact of delivery on promise on customer satisfaction • Impact of customer satisfaction on repeat purchase rate • Impact of repeat purchase rate on customer lifetime value (LTV)
Optimisation opportunity
Incremental customer lifetime value
Incremental profit
Less Profit
• Cost of improvement to delivery of promise
-3% Worse service
Better service
The Trading Intelligence Quarterly. Maths and magic
Once the relationship between cost and service has been established, new processes need to be put in place. Of particular importance are – automated fraud processing, order prioritisation/ routing, order cut-off times, carrier pick up time, shift patterns, weekend working (to avoid a Monday backlog), etc. For example, Figleaves had a focus that all instock orders placed by 4pm should be shipped same day and the warehouse manager's daily report showed orders placed by 4pm not shipped. It is vital to develop processes that make failing on promise unacceptable. In the early days of Net-a-Porter, orders from VIP customers were printed on pink paper so they stood out in the warehouse, with a mandate that all VIP orders had to ship same day. Operational magic!
MARKETING: What's the right profit per order?
In physical retail, marketing is either non-existent (high street rent obviates the need for marketing) or is a fixed annual spend. As one retailer told me recently, "our marketing strategy is deciding how much we will spend on TV at the beginning of the year". In addition, the variable costs of sale in store are negligible – typically a carrier bag and credit card charge. In physical retail, all transactions (outside of sale and clearance) make money. The profit model online is different, see figure 2. It's very easy to lose money on an online order. Firstly, most marketing is a variable cost whether per order, per click, or per impression. Add to this variability a delivery charge (which could be greater, equal or less than the directly associated costs) and promotion costs.
Figure 2: Understanding profit per order
Gross profit per order – Trading profit per order Delivery revenue/ cost per order – Promotion cost per order – Marketing cost per order Number of orders x Online visitors
Average order value x Gross margin
Marketing cost per visit ÷ Conversion rate
Gross trading profit
The Trading Intelligence Quarterly. Maths and magic
Tough-minded retailers often announce that 'they want to make money on every order they ship'. This statement sounds sensible but is (i) not what it seems and (ii) is definitely not the way to optimise profits. Firstly, aspiring to 'make money on every order' is primarily a statement about the granularity of marketing allocation. Why? Look at the marketing cost of an example order, the visitor clicked on Google and that visit cost 27 pence, so the individual order looks very profitable. However, you then note that this profitable order is accompanied by 300 visits that didn't convert. So the order is profitable but the marketing activity directly associated with the order isn't. Secondly, ensuring that all orders are profitable is clearly a different statement to ensuring that the
overall profit is maximised. Imagine a retailer with a £10 delivery charge – this may guarantee that every order shipped makes money; unfortunately, a high delivery charge has a negative impact on conversion rate, and will depress the volume of orders. So, a core marketing question to ask is 'what profit per order maximises overall profit?' The Maths Maximising overall profit requires the right balance of marketing spend, delivery charge and promotion cost. To give a simple example, a retailer makes more money from 5,000 orders at £5 profit per order, than 2,000 orders at £10 profit per order. The critical equation to understand is what distribution of order profitability maximises total profit (and the optimal profit will typically come with some loss making orders), see figure 3. For example, ASOS offer free delivery and free returns
Figure3: 3:Profit Profit per order Figure per order
Number of orders
More profit
Optimisation opportunity
£20-40 >£40 Profit per order
Less profit
Average profit per order
More promotional
Less promotional
The Trading Intelligence Quarterly. Maths and magic
in the UK. It is unlikely they made any money on the £3 order I placed for an earring multi-pack, but the overall business is extremely profitable. Online retailers need to recognise that monitoring and managing the distribution of order profitability is a new discipline. They should monitor competitors' delivery charges, free delivery thresholds and the availability of widely available discount codes. Offering free/reduced delivery by stealth (i.e. without marketing) is a great way to understand the latent elasticity without creating a call to action. There are creative ways to manage order profitability: for example, Zappos treats promotions, marketing and delivery as a single 'pot' so that free delivery becomes a promotional activity funded by marketing.
MERCHANDISING: Lower price or more traffic?
In physical retail products either sell or don't sell. For those that don't sell, the action is blunt – reduce their price. Whether buyer or merchandiser, the ownership of the performance is clear. This combination of the physical cost of marking down and the well understood price elasticity means that most retailers typically have a mature discount schedule. For example, most fashion retailers have a 30-50-70 percentage point discount approach. Online the product economics are different. Product views have a cost and you can – for example – drive traffic from Google to specific products. For merchandising therefore, a key question is 'Do you get a better return from 100 more visits or a 10 percent discount?' The Maths Online retailers need to understand the optimal price/views mix that maximises product profitability
Figure 4: Price/views Price/viewsto tooptimise optimiseproduct product profit profit
Total product contribution, £000 (Margin – direct marketing)
60 50 40 30 20 10
Optimal strategy to reduce price and views Optimisation opportunity
20% off
Full retail price
The Trading Intelligence Quarterly. Maths and magic
(do you give money to Google or customers?). The maths requires understanding the relative elasticity of price versus traffic. A typical analysis is presented in figure 4. Once this relationship is understood the next challenge is one of cultural change. Merchandising teams must learn to make discounting decisions using analytics data. Buyers incentivised purely on achieved product margin have little interest in worrying about end-to-end product economics. Similarly, marketing teams incentivised on a cost per order don't worry about gross margin. I asked the CEO of a US department store how he got his buyers and merchandisers to engage in this sort of analytically driven markdown approach. He replied: "If buyers/merchandisers come to me to approve a markdown and don't have any analytics data, it's a short meeting."
MARKETING: How much to spend on a keyword with no sales?
Most retailers are spending between 10-30 per cent of their paid search budget on keywords that have never generated a sale. Often retailers simply look at their blended overall Google performance and accept (either implicitly or explicitly) that the efficient spend can subsidise the inefficient spend. It's a dangerous game – equivalent to accepting that profitable stores can subsidise unprofitable stores – and is simply a waste of money. Optimising Google requires diligence at the keyword level. For example, imagine you start bidding on a new keyword – "Canon Ixus 230hs" – which hasn't generated any sales (on any attribution window) after 5 visits, 10 visits, 100 visits, 1000 visits –
Figure 5: Optimal stopping point for example keyword Figure 5: Optional stopping point for example keyword
INPUTS: Example for Canon Ixus 230hs • Cost per click – W pence • Product gross margin – £X • Expected customer lifetime value – £Y • Target customer acquistion cost for this keyword – £Z • Informed prior distribution assumption
£40 Expected profit
Optimal stopping point lifetime value
Optimal stopping point 1st order profit
£0 5 -£10 10 15 20 25 30 35 40
Number of visits with no sale
The Trading Intelligence Quarterly. Maths and magic
when do you stop? Stop too soon and you will miss sales, stop too late and only Google wins. A critical marketing question then is 'How do you determine the optimal stopping point for a new keyword?' The Maths The maths of paid search is horribly complex. Google has created a deceptively simple model – you pay per click. How hard can it be? In reality it is an enormous mathematical puzzle. The maths requires understanding after how many clicks to stop spending. The analysis in figure 5 shows the relationship between the expected profit versus the number of visits without a sale.
There are a wide range of new activities and processes that are required to manage thousands of long tail keywords. If a keyword isn't working, it's easy to simply switch it off, however that may not be the best action to take. The new processes include: • Checking price/availability (don't blame Google if you're out of stock or overpriced) • Checking match type – it's easy for broad match keywords to pollute performance • Checking landing pages/copy (looking at bounce, engagement, quality score – it's easy for landing pages to become out of date) • More targeted bidding – by geography or time of day – for example, we found at Figleaves that bidding on the keyword "lingerie" was less economic late at night. Google are the virtual landlords of the high street. And as on the high street, no one likes to over pay on rent!
The Trading Intelligence Quarterly. Maths and magic
CUSTOMER NEXT BEST ACTION: When is a customer lapsed?
In physical retail customers are typically anonymous. By contrast the online world affords untold information about your customers. It is clearly a retailer's prerogative to decide (i) whether to look at this data, and (ii) what action to take. Doing nothing is a strategy and there are many very successful retailers today who succeed without tapping into any deep customer insight. For those that do look, the question is what to
actually do. Take a customer (John) who has spent £1200 over the last 3 years making 12 purchases. John's last purchase was 6 months ago. Do you: (i) do nothing, (ii) send an email promotion, (iii) retarget John with a banner advert, or (iv) call John? Common wisdom is that a customer who hasn't purchased for 6 months is 'lapsing' and after 12 months is 'lapsed'. These are clearly broad generalisations. Every category has its own purchasing rhythm. So a key question on customer next best action to ask yourself is: 'When is the optimal time to target a customer who hasn't purchased?'
Figure 6:Optimal Optimal intervention point Figure 6: intervention point
Incremental lifetime value
Optimal intervention point
Optimisation opportunity
20% promotion
10% promotion
Weeks since purchase
The Trading Intelligence Quarterly. Maths and magic
The Maths It is critical to analyse and understand the impact on customer lifetime value of different promotions at different times post purchase. See figure 6. Offering a discount on the next order immediately may be too soon, after 12 months may be too late. The optimum time will be different for each business. For example the Economist designed a "renewal at birth" campaign after recognising that the best time to renew a subscription was just after it had been taken out. Moving from broadcast to targeted communications requires building a customer-centric marketing capability with a culture of disciplined testing. Many organisations claim to be 'customer-centric' with a 'test and learn culture'. Few act like this in practice – true customer centricity is difficult and most retailers like the concept of test and learn, but don't like to make mistakes.
*** As Richard Feynmann – who won the Nobel Prize for Physics – often remarked, "If anyone tells me they understand quantum mechanics, they don't". I feel the same is true of most aspects of eCommerce. eCommerce is still in its infancy and many of the new equations are simply unsolved. The best eCommerce practitioners know what they don't know.
" Moving from broadcast to targeted communications requires building a customercentric marketing capability with a culture of disciplined testing."
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Part of your formula for success.
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MAGIC: The never ending brand story
Ajaz Ahmed – Founder, AKQA
Ajaz Ahmed is the founder of ideas and innovation company AKQA. Ajaz is also the co-author of the number one international best-seller Velocity – Seven New Laws for a World Gone Digital.
" I realized the importance of having a story today is what really separates companies. People don't just wear our shoes, they tell our story.1"
Blake Mycoskie CEO – Tom's Shoes To succeed in today's highly competitive and dynamic world of commerce retailers need magic. Magic, for retailers, is not about rabbits in hats or other tricks of illusion. Magic for retailers is about inspiring and engaging your customers. The best way of doing this is through the oldest form of communication – the story. As human culture evolved, folk tales were the means by which our ancestors hoped to help their descendants to catch the woolly mammoth,
escape the dark forest, and live happily ever after. Then, as literacy spread, plays, poems and novels passed on these learnings. The story gave us a form in which to pass on advice, information and inspiration. As was then, stories that spread are the ones with the greatest emotional resonance. A compelling story is the best way to cut through the sheer mass of choice, data and distraction in our lives today. In a digital world, it's all too easy for retailers to forget the person at the other end of its service. Equally, it's also incredibly easy for that person to click to something more meaningful if your stories – product, brand or corporate – are forgettable and unremarkable. The trick is finding a way to turn your brand into a rich, crosschannel story with which your customers want to engage.
1 http://www.fastcoexist.com/1678486/toms-shoes-ceo-blake-mycoskieon-social-entrepreneurship-telling-stories-and-his-new-book
The Trading Intelligence Quarterly. Maths and magic
The idea of using stories or a brand narrative as an engagement strategy is not complicated. But doing it well is. In this article I offer three tips on how to use narrative to make your brand come to life: • Make your brand an engaging story • Make your story multi-channel • Make your customer the star of your story.
brands now selling direct means that it is much more difficult to capture the attention of consumers. Even more challenging than capturing attention is long term engagement.
Make your brand an engaging story
The starting point for any brand narrative should be the truth, the real story of what your company did, does and aspires to. That's because today's world is so transparent – everybody has immediate access to peer opinion and objective advice through their mobile. If you want to tell fairy tales people are going to call you out publicly on the gap between what you say and what you do. That doesn't mean what you communicate has to be dryly literal; it just means it makes more sense than ever to communicate your internal values sincerely.
The story is the difference
Brand narrative is the articulation of the idea of a brand. To be effective a narrative must be relevant, inspiring and translated across channel. Brand narrative is becoming increasingly relevant for retailers for a number of reasons. Increased competition from both new market entrants and
To succeed in today's hig h In ly a wo cr om pe t ld it iv w e h e r eand d y n a chanm ic is wor ge of tld he norm, com m a pu c e re r er , sime t a ile rs p le st ory na ee c a nd g ic bm . M e a be a g ic , drock fo or e f t a ile rr rg b s,g u il is d na in ot re t ae bw out r n a b b it innova s in ha s t io n s at n d or e rk b tr eot tth ic k e s r of in d s o f ill ula sio .n M r e a g ic tn fw io or s h ip s ith ru es ta re sr c is about tile om s . inspiring and engaging your custome rs.
T he b e If se yo t way u 'r o f c dfi on oin dg et h n tis ais nd c or th n is os ugh tt e n t h e a be os ut old yo o u ro tf c r m fore s t o r y , y u communico can tio n– build outa f r o m it T E T mH O or R eS Y freely ..
The Trading Intelligence Quarterly. Maths and magic
The digital world gives people freedom to look elsewhere and a tendency to be impatient so keep your story short, honest and to the point. Because digital has caused so much turbulence for once-steady businesses and has made the world so much more transparent for consumers, an inconsistent message or skeleton in your closet can be ruinous or ridiculed. For example, in 2007 UK Mars Bars became non-vegetarian for purported budgetary reasons. Days later, after over six thousand complaints mobilised digitally via the Vegetarian Society, Mars became vegetarian once more. In a world where change is the norm, a pure, simple story can be a bedrock for building great new innovations and better kinds of relationships with customers. If you're confident and consistent about your core story, you can build out from it more freely. A macro-narrative that everyone agrees on gives you freedom to experiment and innovate on-brand at the micro level. You only need to look at a brand like Red Bull to see how a brilliant, authentic story that expresses the idea of your product succinctly can provide such a platform. Red Bull is about action and energy which has created a celebrated, international community of extreme sports, music and adventure. This single-minded focus has now transcended into the mainstream through ideas that capture the world's imagination.
Make your story multi-channel
You should build your narrative towards the customer across different channels, and stand out by really connecting with people's needs, whether practical or emotional. Understand how each channel can tell your story and connect with your customer in the most relevant and meaningful way. For example Burberry, who is quintessentially British, ran their Acoustic Campaign which featured up and coming British artists playing acoustic sets donning Burberry wear (in typical British weather). The campaign was featured on Burberry World and across social media. It is a stunning example of how to relate a brand narrative in a way that engages across multiple channels. Magic is about emotion. Some businesses make the mistake of focusing on the connections made at a numerical level. For example – how many friends, how many followers. The danger of chasing Re-tweets and Likes alone is that it can lead you to short-term fixes and distractions from your true story. Instead, a Twitter stream should reward and reinforce bonds. Bergdorf Goodman, for example, has quadrupled its Twitter audience over the past year or so. Like other successful fashion-focused retailers it has dedicated staff combining the exclusivity that's a basic demand of the category (by featuring unseen product or insider-only imagery) with a new kind of intimate tone with its virtual audience – a different crowd to the in-store regulars, who want their intelligence respected online more than they crave being pampered in-store.
The Trading Intelligence Quarterly. Maths and magic
Make your customer the star of your story
The challenge for retailers in the future is to tell great stories where the customer is your protagonist and the story is candid and credible. Digital, because it allows for the collection of myriad data points, enables the personalisation of the narrative. In a world of social media and ubiquitous video games, consumers want to feel they're active at the heart of that story, not passive observers. If they don't get that sense of connection, they can seek out more engaging options at the touch of a button. The promise of Amazon has always been to make shopping online more extensive and easy, and less expensive. In a recent TV spot, it cleverly reminded its customers that they were founding pioneers in a great modern-day brand story. One in which the power of customer reviews was an essential contributor which has since become the new gold standard for so many shoppers and businesses. Another American retailer, Target, has long led its field in the clever use of digital and intelligent use of data. When at its best, it means the company understands the unique story of somebody's life through her or his behaviour, and then carefully times its communications. The company's algorithms, understanding of customer behaviour and use of incentives are all so clever and wellintegrated that they made the news for sending a teenage girl mother-and-baby-targeted coupons based on her purchasing history before her father even knew she was pregnant.
That was a reminder of the new kinds of insights that smartly-analysed customer data and nuanced profiling and communications systems can have in retail. When you are honest with customers about what information you will be using and why it will ultimately benefit them, they will be more inclined to believe that you see their story as unique and distinctive – and not just a number or an identikit audience-segment type. *** If the Mad Men era is dead, then long live the new era of 'The Long Tale', where the enduring quality of your story matters more than the relentlessness of your promotional spend. That's not an unhappy ending.
The magic of communications
Timothy Ryan – former SVP Marketing, Global Catalogue Priorities at EMI Music
Saying just the right thing at just the right time – evoking a desired response, a profitable response... is that a science, an art, or just plain magic?
In today's world of dynamic eCommerce, maybe it's all three – a good dose of science, derived of cues and insights received every day through both direct interaction in your stores or online, an artistic touch born of carefully crafted creative and inspiring messages, and magic – combining the first two to address the right people at the right time with the right messages, consistently and profitably. Sounds easy? Clearly, it's not. It's complex and dynamic. Effective communication with those you seek to make your customers equates to success or total failure, profit or loss. Many get it wrong. Very wrong. And as true as the adage of the certainty of death and taxes, it's clear the world has changed – with retail commerce at the sharp end. Customers are people too... Customers today are far more than 'the antagonist on the other side of some form of transaction' – they are 'people'. People with the power of abundant choice. People who have hopes, dreams and fears. They readily seek solutions to problems, to mask insecurities, to have experiences that let them build their world the way they want it, for a little while, at least. And because retailers and brand owners are most often selling something people want – to meet some form of higher-level 'need' (Maslow), they hold the key to a massive opportunity, no matter how you measure it.
Look carefully at your communications. Are your marketing messages militaristic? Or are they focused on understanding your audiences and keeping relationships going – keeping the permissions alive, adding value, winning trust, capturing, converting and captivating – particularly in the initial stages of the relationship. To win permission to interact with customers and help fulfil their desires, retailers and brand owners must do more than broadcast information with the sole objective of motivating a transaction to suit something on their retail calendar. It's no longer good enough to just tell people about products. Communication must be open and two-way – what do your audiences want to know? How can you give them something more than just meeting the desire that they came in for? To put customers into 'receive mode' today's most successful retailers focus on responding to them as individuals, and, to a large extent, as their friends. By using the massive amounts of data received every day, retailers and brand owners focus their marketing on introducing customers to things they might like and to other 'friends' they might also like, creating environments that are actively open, long term and above all, profitable. Reciprocating with even more insight, customers go into share mode, both with you as well as with other friends they have and with whom they want to share good things. Once a 'customer' is truly something more than a 'customer' – they become a person who has desires you can satisfy, engaged in a long-term and profitable dialogue. That is the magic of communications.
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eCommera is a pioneering provider of intelligent eCommerce trading solutions, enabling brand owners and retailers to sell efficiently and intelligently across multiple channels. A selection of our clients includes Asda Direct, Clarins, Space NK, Belstaff, T.M. Lewin and Jaeger.
eCommera TradingEdge products deliver multi-channel growth for our clients. Take control of your eCommerce business with our flexible, multi-channel platform: • Delivered on-demand for speed to market and in-life flexibility • Extensible with pre-integrated best-in-class partner products • Continuously innovated and upgraded. Built, managed and evolved rapidly and cost effectively by our eCommerce technology experts. Intelligent Trader, a decision analytics product, helps eCommerce teams work together to accelerate online sales and profitability by: • Merging the data from the many silos across the eCommerce operation • Presenting a single integrated view of trading activity • Identifying the root cause of trading fluctuations • Creating team worklists prioritised by their impact on profit Backed by strategic advice, planning and operational consulting from our retail experts. Transact your brand online and internationally through our fully managed eCommerce service: • Strategic framework for planning and deployment • Dedicated team of retail practitioners to manage and optimise all aspects of your online operation, from marketing to fulfilment. Our multi-skilled team use best practice methodologies and leading edge technology to deliver optimised customer experience and online growth.
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Space... the final frontier
Published Jul 21, 2016 - 9:12:49 AM
Fifty years ago Captain Kirk and the crew of the starship Enterprise began their journey into space -- the final frontier. Now, as the newest Star Trek film hits cinemas, the NASA/ESA Hubble space telescope is also exploring new frontiers, observing distant galaxies in the galaxy cluster Abell S1063 as part of the Frontier Fields programme.
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Local News
Whittington Woman Dies In Benton Shooting
5/18/2013 @ 6:34 PMA shooting death is under investigation in Benton.
Franklin County Coroner Marty Leffler says Brittany Marie Andrews of Whittington died late Friday night from a single gunshot wound to the head. The shooting occurred in the parking lot of Vicki's Card Shop in Benton. Benton Police are not releasing any details. An autopsy is planned for Sunday.
Illinois State police along with the Illinois State Police Crime Scene Unit and the Franklin County Coroners office have joined Benton Police in the investigation.
See other LocalNews news:Illinois Governor Working with Police on Marijuana Bill
ACLU Praises New Illinois Limits on Cellphone Surveillance
Illinois Town Hopes Its Levee Can Be Inspected, Deemed Safe
Boy Scouts Faring Well a Year After Easing Ban on Gay Adults
Mt. Vernon Man Killed at Home in Gary, Indiana


text:
Since: Sep 08
I See A Rainbow!
#517702 Apr 9, 2013
"Jesus is coming soon"
Since: Nov 09
Location hidden
#517703 Apr 9, 2013
Since: Sep 08
I See A Rainbow!
#517704 Apr 9, 2013
Since: Sep 08
I See A Rainbow!
#517705 Apr 9, 2013
Phil 4:13: I can do everything through him who gives me strength.
Since: Sep 08
I See A Rainbow!
#517706 Apr 9, 2013
Hebrews 13:5: Keep your lives free from the love of money and be content with what you have, because God has said, Never will I leave you- never will I forsake you.
Since: Sep 08
I See A Rainbow!
#517707 Apr 9, 2013
"Life is tough, but it's tougher if you're Stupid." John Wayne..
Since: Jul 10
Location hidden
#517708 Apr 9, 2013
I don't know about IANS but for me your post is illogical.
To state that he blamed "God" makes the logical error of assuming God has been proved to exist, which has not occurred. So one who has found no evidence of God, cannot blame God, except if that person "believes' that God does exist, but just can't find Him.
If one has seen no evidence of a god, and thus has no belief that a god exists, one cannot blame this non-existent thing for not showing itself. That would be absurd.
However, I do tend to think it is the fault of the spaghetti monster that I have still not found the evidence that it exists.
The blame in the case of God lies with those who created the God myth in the first place for planting ideas in man's head that a god exists, and then making up various excuses if we can't find that god.
In other words a scam on as mjor scale. Unless of course there is evidence that a god does exist, which so far has never been found.
Since: Sep 10
#517709 Apr 9, 2013
I think I may have one of them self satifications.
Should I use the public form to get to my backpack?
"A Universal Cause"
Since: Feb 09
The Cosmos
#517710 Apr 9, 2013
I must thank you for 'hearing me' >>>Lawest<<< and appreciate as said before, you lending me your understanding ears. I believe my identity with my Father, and my Island pastors, being more contact in the Christian fields of humility, has created a great divide from the pomp and ceremony of too many others visited... who do not practice what they preach, or rather prefer to be seen in high places. Perhaps it is like Jesus statement, as 'what reward have we with only those who love us?'
Thank you too for sharing your link re your own... it has been very interesting. Sometimes it is the challenge which holds one above even deeper trials within life, that in the end, become the blessings called the fruits of our lab ours. I am sure your Bishop experienced this too.
Until again my friend, God Bless and keep you nurtured in His Love.
No need for apology my friend, it was my misunderstanding. If what you were referring to was here, then I can fully see from where you were coming from then. In that light then, I see any trials as with Job... as in my life. It a great analogy as God gives Satan permission to test Job's righteousness, with the end being his endurance.
Take Care Brother and continue in the light of blessed assurance.
Since: Sep 08
I See A Rainbow!
#517711 Apr 9, 2013
"The Lord appeared to us in the past, saying:I have loved you with an everlasting love; I have drawn you with Lovingkindness."
Jeremiah 31:3
Since: Sep 08
I See A Rainbow!
#517712 Apr 9, 2013
"Friendship is something that raised us almost above humanity. This love, free from instinct, free from all duties but those which love has freely assumed, almost wholly free from jealousy, and free without qualification from the need to be needed, is eminently spiritual. It is the sort of love one can imagine between angels."
--C.S. Lewis, The Four Loves
Since: Jul 10
Location hidden
#517713 Apr 9, 2013
Perhaps IANS and Alice are speaking at that level because they perceive you at that level, and thus want to speak in language you will understand.
I have found it difficult, when speaking with people such as yourself, to speak on an adult level, because the other person does not seem to be able to go there.
Since: Dec 12
Yes, I'm an Atheist.
#517714 Apr 9, 2013
Proverbs 28
1 The wicked flee though no one pursues,
but the righteous are as bold as a lion.
2 When a country is rebellious, it has many rulers,
but a ruler with discernment and knowledge maintains order.
3 A ruler[a] who oppresses the poor
is like a driving rain that leaves no crops.
4 Those who forsake instruction praise the wicked,
but those who heed it resist them.
5 Evildoers do not understand what is right,
but those who seek the Lord understand it fully.
6 Better the poor whose walk is blameless
than the rich whose ways are perverse.
7 A discerning son heeds instruction,
but a companion of gluttons disgraces his father.
8 Whoever increases wealth by taking interest or profit from the poor
amasses it for another, who will be kind to the poor.
9 If anyone turns a deaf ear to my instruction,
even their prayers are detestable.
10 Whoever leads the upright along an evil path
will fall into their own trap,
but the blameless will receive a good inheritance.
11 The rich are wise in their own eyes;
one who is poor and discerning sees how deluded they are.
12 When the righteous triumph, there is great elation;
but when the wicked rise to power, people go into hiding.
13 Whoever conceals their sins does not prosper,
but the one who confesses and renounces them finds mercy.
14 Blessed is the one who always trembles before God,
but whoever hardens their heart falls into trouble.
15 Like a roaring lion or a charging bear
is a wicked ruler over a helpless people.
16 A tyrannical ruler practices extortion,
but one who hates ill-gotten gain will enjoy a long reign.
17 Anyone tormented by the guilt of murder
will seek refuge in the grave;
let no one hold them back.
18 The one whose walk is blameless is kept safe,
but the one whose ways are perverse will fall into the pit.[b]
19 Those who work their land will have abundant food,
but those who chase fantasies will have their fill of poverty.
20 A faithful person will be richly blessed,
but one eager to get rich will not go unpunished.
21 To show partiality is not goodâ
yet a person will do wrong for a piece of bread.
22 The stingy are eager to get rich
and are unaware that poverty awaits them.
23 Whoever rebukes a person will in the end gain favor
rather than one who has a flattering tongue.
24 Whoever robs their father or mother
and says,âItâs not wrong,â
is partner to one who destroys.
25 The greedy stir up conflict,
but those who trust in the Lord will prosper.
26 Those who trust in themselves are fools,
but those who walk in wisdom are kept safe.
27 Those who give to the poor will lack nothing,
but those who close their eyes to them receive many curses.
28 When the wicked rise to power, people go into hiding;
but when the wicked perish, the righteous thrive.
Since: Oct 12
Location hidden
#517715 Apr 9, 2013
Go for it caughter it is your backpack.lol
Since: Sep 08
I See A Rainbow!
#517716 Apr 9, 2013
"Jesus is coming soon"
Since: Nov 09
Location hidden
#517717 Apr 9, 2013
Otherwise speak to a fool like a fool, eh?.........I understand that alright, only one problem with your assessment here, you have the participants misplaced in reverse roles here, including YOURSELF, but I can't get offended at ya.........no more so than when one of the little tottlers tell me daddy I'm gonna beat you up, lol.
Since: Sep 08
I See A Rainbow!
#517718 Apr 9, 2013
#517719 Apr 9, 2013
Isn´t it better to be in the first league where I am instead being other league where you are?
Since: Oct 12
Location hidden
#517720 Apr 9, 2013
Very good post this morning.Amen.I posted verses from proverbs last night.Not one person could make a decent comment on thoses post.One poster wanted a link does not want to read spam way to lazy to search a Bible for information.Another thing all around theses proverb verses was information if someone was interested you think they go on a search of there own.Goes to show the intelligent interest people really have.Have a good day.God bless.
"Jesus is coming soon"
Since: Nov 09
Location hidden
#517721 Apr 9, 2013
Btw........if I were you my friend, I wouldn't speak of ANYONE'S inability to go anywhere in a conversation or an inability to come UP to one when it pertains to the things of God, because you fail miserably. Keeping you and others in prayer.
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Home > Press > University to receive $4 million nanotechnology grant from the state
Gov. Mike Beebe announced today that nanotechnology researchers at the University of Arkansas will receive a $4 million grant from the state's General Improvement Fund. The money will benefit research and facilities in the College of Engineering and the J. William Fulbright College of Arts and Sciences.
"This is cutting-edge research with strong potential for short-term and long-term dividends in economic development," Beebe said. "The world is watching these Arkansas scientists, and this research can lead to high-quality, knowledge-based jobs for Arkansans."
The governor made the announcement this afternoon at the university's Arkansas Research and Technology Park, the site of several nanotechnology laboratories. Following the announcement, Beebe and Chancellor John A. White toured some of the laboratories.
During its most recent legislative session, the Arkansas General Assembly appropriated $20 million for higher education projects. The University of Arkansas grant for nanotechnology research is part of that appropriation.
"As many people know, the University of Arkansas has emerged as a national center of excellence in nanoscience and nanotechnology research," White said. "This generous grant acknowledges the many and profound achievements of our engineers and scientists who have looked far beyond the boundaries of their disciplines and made great strides toward improving and developing tools that will improve our lives."
Over the past decade, University of Arkansas researchers have been awarded more than $23 million from sponsors such as the National Science Foundation, the Department of Energy, the National Institutes of Health and the U.S. Environmental Protection Agency to pursue nanoscience and nanotechnology projects. Currently, more than 100 faculty members, graduate and undergraduate students are involved in projects that will lead to important advancements in computer technology, health care, business, industry and materials manufacturing.
"Investments in faculty and facilities in nanoscience and technology are key to educating science and engineering students who are prepared for the many challenges our society will continue to face in the next several decades," said Ashok Saxena, dean of the College of Engineering. "This investment by the state will play a key role in incubating new technology-based businesses in Arkansas and will go a long way toward attracting more federal research funds."
The university's concentration of expertise has spawned many research centers. In 2000, physics researchers at the university, along with researchers at the University of Oklahoma, were awarded $4.5 million from the National Science Foundation to establish one of four national centers dedicated to materials research in science and engineering. Directed by Greg Salamo, a distinguished professor in physics and the Joe N. Basore Professor in Nanotechnology and Innovation, the UA-OU Center for Semiconductor Physics in Nanostructures has focused on polymers and biomolecular, electronic and superconducting materials to help create faster, more powerful and more stable electronic devices that take up less space and require less power to operate. In 2005, the National Science Foundation renewed funding for the center with a six-year, $7.8 million grant.
In 2004, nanotechnology research at the university received a major boost when the College of Engineering announced the addition of Vijay and Vasundara "Vasu" Varadan, internationally renowned researchers whose work continues to improve the quality of human life. Vijay Varadan has developed biosensors to treat neurological disorders, such as Parkinson's disease. His research also focuses on potential applications to control blood glucose levels and to treat Alzheimer's disease and epilepsy. Vasu Varadan's research concentrates on ambulatory medical sensors as well as wireless microsensors for monitoring patients at home and in hospitals, thus providing better data to doctors and reducing health care costs.
In the past two years, dozens of researchers - research professors, post-doctoral researchers, graduate students and undergraduate students - have come to the university to study in one of the Varadans' many laboratories. Since his arrival, Vijay Varadan created the Center for Nano-, Bio- and Info-Technology Sensors and Systems, which recently received part of a $9 million grant to the Arkansas Science & Technology Authority from the National Science Foundation.
Nanotechnology research at the university has also led to the creation of several local companies, most notably Nanomaterials and Nanofabrication Labs (NN-Labs) and NanoMech. Xiaogang Peng, the Scharlau Professor of Chemistry and Biochemistry, started NN-Labs in 2002 after he developed a series of powerful methods for synthesizing high-quality nanocrystals in solution. Today, the company employs 13 people and has received more than $4 million in grants from both the National Science Foundation and the National Institutes of Health.
Ajay Malshe, a professor of mechanical engineering and the Twenty-First Century Professor of Materials, Manufacturing and Integrated Systems, started NanoMech after he and researchers in his laboratory developed nanoparticle-based coatings and coating-deposition systems with unique properties such as extreme wear resistance, corrosion resistance and bio-compatibility. The coatings are important for military and industrial products and for medical implants. Based at the Arkansas Research and Technology Park, NanoMech has 20 full- and part-time employees.
In August, Robert Cresanti, the U.S. under secretary of commerce for technology, presented both companies with Recognition of Excellence in Innovation certificates.
In addition to these accomplishments, UA researchers have made cutting-edge discoveries in nanoscience and nanotechnology. Recently, Science magazine, a premier scientific journal, chose findings by Jacques Chakhalian, assistant professor of physics, as one of the top 10 breakthroughs of the 2007. Chakhalian and his colleagues found a novel way to "look" at atomic orbitals in complex oxides and demonstrated for the first time that these orbitals change substantially when interacting at the interface of a ferromagnet and a high-temperature superconductor. The finding opens up a new way of designing nanoscale superconducting materials and fundamentally changes scientific convention.
About University of Arkansas
Because the University of Arkansas has become a national center of excellence in nanoscience and nanotechnology research, many graduates have secured jobs at other universities and companies such as Texas Instruments, Intel, Entergy, Northrop-Grumman and others. Graduates also work at local companies such as NN-Labs and Space Photonics Inc.
For more information, please click here
Ashok Saxena, dean
Distinguished Professor, and the Erma and Ray Giffels' Chair in Engineering
College of Engineering
(479) 575-3054,
Don Bobbitt, dean
J. William Fulbright College of Arts and Sciences
(479) 575-4801,
Matt McGowan, science and research communications officer
University Relations
(479) 575-4246,
Copyright © University of ArkansasIf you have a comment, please Contact us.
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A rear-end collision on Interstate 94 early Friday afternoon clogged traffic briefly near downtown St. Paul, authorities said.
While St. Paul firefighters needed to extricate a passenger from a car, the State Patrol reported that there were no life-threatening injuries.
The wreck did cause "quite a traffic disruption until they got the lanes cleared," said Lt. Eric Roeske.
Paul Walsh • 612-673-4482
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A 14-year-old northwestern Wisconsin girl who told police she was a psychopath looking for her first kill is accused of cycling to the home of her brother's girlfriend, beating the girl and slitting her throat.
16 percent turnout predicted for Wisconsin Aug. 9 primary
Turnout for Wisconsin's Aug. 9 primary is predicted to be just 16 percent.
Weekend traffic: Vikings training kicks off, I-35W closes but Hwy. 100 is open
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Sawyer County court clerk apparent victim of murder-suicide
Two people died in rural Hayward this week after an apparent murder-suicide.
Yes, Harrison Ford uses checklists when he flies
Yes, Harrison Ford uses a checklist when he flies his plane.


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text: LKQ (LKQX) Q4 2011 Earnings Call February 23, 2012 10:00 am ET Executives Joseph P. Boutross - Director of Investor Relations Robert L. Wagman - Chief Executive Officer, President and Director John S. Quinn - Chief Financial Officer and Executive Vice President Joseph M. Holsten - Chairman and Member of Government Affairs Committee Analysts Joshua Wilson Craig R. Kennison - Robert W. Baird & Co. Incorporated, Research Division John Lovallo - BofA Merrill Lynch, Research Division Anthony F. Cristello - BB&T Capital Markets, Research Division Nathan Brochmann - William Blair & Company L.L.C., Research Division Scott L. Stember - Sidoti & Company, LLC Scot Ciccarelli - RBC Capital Markets, LLC, Research Division Presentation Operator Compare to: Previous Statements by LKQX » LKQ's CEO Discusses Q3 2011 Results - Earnings Call Transcript » LKQ's CEO Discusses Q2 2011 Results - Earnings Call Transcript » LKQ's CEO Discusses Q1 2011 Results - Earnings Call Transcript Greetings, and welcome to the LKQ Corporation Fourth Quarter and Full Year 2011 Results Conference Call. [Operator Instructions] As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Joe Boutross, Director of Investor Relations for LKQ Corporation. Thank you. Mr. Boutross, you may begin. Joseph P. Boutross Thanks, Kevin. Good morning, everyone, and thank you for joining us today. This morning, we released our fourth quarter and full year 2011 financial results and provided our full year 2012 guidance. In the room with me today are Rob Wagman, President and Chief Executive Officer; and John Quinn, Executive Vice President and Chief Financial Officer. Rob and John have some prepared remarks, and then we will open the call for questions. In addition to the telephone access for today's call, we are providing an audio cast via the LKQ website. A replay of the audio cast and conference call will be available shortly after the conclusion of this call. Prev 0 of 3 Next


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Art Attack's Most Popular Stories of 2010 (So Far)
Art Attack is the new kid on the blog around here. In late summer, the Houston Press added an arts and culture blog that since its inception has been a repository for internet trends, theater reviews, movie-related rants and general entertainment. Below, we list the 10 most-read stories from the past year and our own brief history.
10. Top 10: Most Controversial Magazine Covers Photographer Terry Richardson's not-so-racy GQ cover featuring the cast of Glee got us thinking about other magazine covers that have been way more shocking.
9. Mark Ballas Says Burn the Floor Is Bad Ass The Dancing With The Stars hottie, fresh off his stint with Bristol Palin as partner, comes to Houston for a touring production of exquisite moves.
Don't be a karaoke hog.
Monica Fuentes
8. Inappropriate Office Christmas Party Behavior We gave you the Dos and Don'ts for drinking on the company dime this holiday season.
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7. Top 10: Canceled TV Shows We Sorta Miss But hey! At least we salvaged James Franco from Freaks & Geeks.
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PRA LOUP, France (AP) - The speedometer clocked between 50 and 60 kilometers per hour (30-37 mph) as the pine trees whipped by, and the riders leaned left to right and back again to negotiate the snaking, bumpy descent.
ST. PETERSBURG, Russia (AP) - FIFA President Sepp Blatter is due in Russia on Thursday for his first overseas trip since the arrests of fellow soccer executives in May left him unwilling to leave the safety of Switzerland.
LONDON (AP) - Goalkeeper Tim Howard is ready to make himself available for the United States national team again after taking a break since the 2014 World Cup.
SACRAMENTO (AP) - Seth Curry is joining his brother in Northern California, after all. Just not together on the Golden State Warriors.
SAN FRANCISCO (AP) - After a nearly decade-long steroids prosecution, Barry Bonds emerged victorious Tuesday when federal prosecutors dropped what was left of their criminal case against the career home runs leader.
OAKLAND (AP) - Russell Martin, Jose Bautista and Edwin Encarnacion homered to power the Toronto Blue Jays past the Oakland Athletics 7-1 on Tuesday night.
SAN DIEGO (AP) - Tim Hudson needed 27 pitches to get through the first inning and made a mistake against Matt Kemp that the slugger launched 409 feet over the fence in right-center.
NEW HAVEN, Conn. (AP) - John McEnroe says he's almost done playing competitive tennis.
ISTANBUL (AP) - Top-seeded Venus Williams was eliminated from the first round of the Istanbul Cup in a 6-4, 7-6 (4) upset by Ukrainian qualifier Kateryna Bondarenko on Tuesday.
DETROIT (AP) - With the possibility of significant trades looming over the Detroit Tigers, Brad Ausmus sat in the dugout and made the case for staying the course.
LOS ANGELES (AP) - DeAndre Jordan thought the Dallas Mavericks offered everything he wanted, including a fresh start and a starring role.
ATLANTA (AP) - Forward Michael Seaton says Jamaica advanced to the CONCACAF Gold Cup semifinals for the first time in 17 years because the Reggae Boyz enjoyed surprising the doubters.
ST. ANDREWS, Scotland (AP) - The odds of a Grand Slam already were long simply because no one had ever swept the four professional majors in one year. If that's the best measure, this sobering piece of history might make Jordan Spieth feel even worse.
SISTERON, France (AP) - The team of Tour de France leader Chris Froome bowed to pressure Tuesday and released data about his riding power, heart rate and pedaling rhythm, hoping to quell speculation about doping ahead of an increasingly likely victory in Paris.
SAN DIEGO (AP) - Matt Kemp hit a two-run homer to help the San Diego Padres beat the World Series champion San Francisco Giants 4-2 Monday night and extend their winning streak to a season-high five games.
Page 144 of 790
LAS VEGAS (AP) - Mike Krzyzewski is working with his team when suddenly Gregg Popovich enters the gym with his own guys looking to play ball.
CHICAGO (AP) - Jason Hammel says potato chips have helped end chronic cramping issues. Now the Chicago Cubs right-hander has enough salty snacks to last the ...
NEW YORK (AP) - Major league teams have spent a record $267.95 million on signing bonuses for players drafted last month, a 7.4 percent ...
BOSTON (AP) - Jake Peavy showed he hasn't lost his sense of humor since his year with the Boston Red Sox.
OAKLAND (AP) - Marcus Semien scored from second base on Josh Reddick's two-out infield single in the 10th inning to lift the Oakland Athletics to ...
ALAMEDA (AP) - The Oakland Raiders have signed cornerback David Amerson to a four-year contract extension.
Tiger Woods withdrew from the PGA Championship, the first time he will go an entire year without playing a major.
TROON, Scotland (AP) - Tiger Woods isn't the only player chasing Jack Nicklaus in the majors.
BERN, Switzerland (AP) - As the Tour de France heads toward the Alps, Nairo Quintana and Alejandro Valverde have only a few opportunities left to try ...
LAS VEGAS (AP) - The UFC says heavyweight Brock Lesnar failed a second doping test in a sample taken on the night of his victory over ...
STANFORD AP) - Fifth-seeded Misaki Doi and No. 7 seed Alize Cornet each needed three sets on Monday night to advance to the second round of ...
WASHINGTON (AP) - Sam Querrey advanced despite not having his giant-slaying best. Sloane Stephens didn't have any of her best and is going home.
LONDON (AP) - With just over two weeks until the opening ceremony, Russia still doesn't know whether its athletes - all or even some - will be ...
RIO DE JANEIRO (AP) - Sports fans living outside Brazil who bought tickets for the Rio de Janeiro Olympics early may be regretting it, having paid ...
BOSTON (AP) - The San Francisco Giants have signed former first-round pick Kyle Drabek to a minor league deal.
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United House of Prayer for All People: Bishop's body in Charlot...
There are 10173 comments on the www.topix.net story from Apr 7, 2008, titled United House of Prayer for All People: Bishop's body in Charlot.... In it, www.topix.net reports that:The body of Bishop S.C. 'Sweet Daddy' Madison -- only the third leader in the 89-year-history of the United House of Prayer for All People -- will lie in state Thursday night at the denomination's palatial N.C. ...
Join the discussion below, or Read more at www.topix.net.
#6691 Sep 26, 2013
it goes up to the 47th degree from what i just found out
#6692 Sep 26, 2013
Hello all! Sorry I've been away for some time. Catching up now.....
#6693 Sep 26, 2013
Who said it was "GOD's house"? I know that's a rhetorical question. If GOD doesn't dwell in or author confusion one could stand to reason that the UHOP is not his house.
As far as Masonry and the office of the Bishop you have to understand how "secret societies" operate. The Bishops and the clergy all operate and run the UHOP in a similar fashion. It's a little difficult to explain but a simple google search will give you a few answers on how secret societies like the Masons operate. You'll start to understand why you can't get answers to basic questions about what goes on behind the scenes; i.e. exactly where the money is going. They only let the members in on certain information. Think about how Grace was able to keep it fairly hush hush until recently about his wives and children.
I've vaguely said it before without explaining my logic, but the Bishop(s) don't believe in the same GOD you believe in. There's a very simple explanation as to why Jesus is on the back burner in the UHOP.
#6694 Sep 26, 2013
@cultastic i was just thinking about the samething about jesus being on the back burner
#6695 Sep 26, 2013
They rushed him through the rituals. That has to do with money though and not his level of "knowledge". Bishop Dee needed him to get a better "understanding" before she could start letting him see certain things that he otherwise wouldn't have known when he was just an Apostle in the UHOP. For those curious minds do a little research on sexual rituals/practices and secret societies. The comedian Katt Williams offers some interesting introspection.
Let's just say this, without his ties to Masonry and his money Brother Grace would have been prosecuted on a few different charges. Don't be fooled by the UHOP folklore that suggests that GOD fought all of his battles and they couldn't convict him. That's simply not true. They'll never tell you about the cases that he lost or had to pay settlements. They simply glamorize the cases that he won to increase your devotion to him as a demigod.
Classic cultish practice; give the followers a little bit of truth mixed with a lot of lies and they'll never be able to decipher what's true and what's not. Never give away too much information about the true identity of the leader. Does any of this sound familiar my UHOP sisters and brothers?
#6696 Sep 26, 2013
The foolishness of the HOP is plain for anyone but the FOOLED to see. There are people who have their faith in the HOP, and there are those whos faith is through the HOP. For those who believe in our Creator, THROUGH the HOP it is because they found a place in the HOP that they were comfortable with, they will see these clips and their faith in our Creator may only grow stronger. As for the folks whos faith is IN the HOP they may begin to understand that their ordeal in the HOP is leading to their undoing, and hopefully they will abandon that foolish allegiance to Daddy and their faith in Alahym will grow stronger. Remember the so-called Negro usually associated with people they could relate to, they were a disenfranchised, discriminated, and marginalized, people. Of course they, for the most part were an uneducated people. A people who could be easily overwhelmed with a bright skinned man with a foreign accent, who looked a little like them, and a little like Jesus. They understood that sacrifice meant pain. They were used to struggling to make ends meet. They were accustomed to seeing their labor brought to naught. When this Grace came along they sacrificed for him, because they had never seen anyone like him, nor heard anyone like him. They saw him give them a place of their own. Most of the so-called Negros did not, and still do not, to this day fall for this garbage, these liars are spewing out. As shocking to some these clips are; the comments that will undoubtedly be posted, will garner these clips more attention. The HOP Bishop may be foolish enough to warn his people to stay away from these clips. Which means they will conduct themselves as they usually do and flock to YT like bees to honey. However someone. somewhere. Will actually in hopes of discrediting these clips, do some research on the documentation and begin to understand the truth.
DEMONIC SATANIC OCCULTIC RELIGION STAy FAR AWAY
United House Of Prayer For All People (CULT)!!!!!!
Uhop Cult Leader-Bishop Walter McCollough
One can only hope and pray reality checks in
#6697 Sep 26, 2013
I hope this helps, there a whole lot of truths out there that we have not been exposed to.
Freemasonry and Illuminati:
#6698 Sep 26, 2013
how deep is bishop dee in this organization lol?
#6699 Sep 26, 2013
SHOCKING! Are you for sure about this?? Once you past the 33rd, it is an acceptance to the definite cause/purpose. These people do a lot more than those 33 and under. I did a research and provided a link in this blog to an actual ex-member of the cause who exposed a lot of difficult to hear information. He exposed the worst which is not very easy on the ears. For the bishop to agree and accept the terms of the next ranking above 33rd is impious. Its is sickening.
#6700 Sep 26, 2013
They don't tell us, but you do. You break it down! Thanks so much. God bless you.
#6701 Sep 26, 2013
I'm pressing the "PREACH" button, now.
#6702 Sep 26, 2013
The one question no would answer for me was why did sex play such a big part in Religion. It seems all these Men in Power demonstrated poor sexual behavior. After reading up on this Free Masonry I realize its apart of their Order. Thats why they want to keep it a Secret Society. Its truly nothing but the works of the Devil. When you think about it, when the Devil parted from Heaven he took many souls with him. This Society is truly the Devils Recruiting Center of today.
United States
#6703 Sep 26, 2013
WOW WOW WOW... Very informative ! This is the closest I've ever gotten to really truely knowing anything about the UHOP. All I've ever been able to say is that GOD has always used a man to get the word to HIS people and i WAS a member for 43 years. How could this happen????
#6704 Sep 26, 2013
We have too take responsibilities of our actions, we never question, not even things we knew were wrong. Its taken 90+ years and some of them still wont speak up. Thank you God for this board and thank you to all of you that continue to keep Gods words alive.
#6705 Sep 26, 2013
I cant stress enough to the UHOP youth that are sneaking and reading this board to enjoy your life. My youth was taken away from me much too early. Dont let one person or thing stop you from enjoying and exploring all things new in life. This is your second chance and now its time for you to enjoy it.
Dont let the UHOP consume you, thats not what Church is suppose to do. Again I say dont let any one tell you what you need. There is nothing you need you want it. If God grants you the ability to achieve these things get all you can. Dont let people confuse you with the saying of Material Things everything is material and its there for you to enjoy. If you keep your Mind, Heart and Soul on the Gospel of Jesus Christ, you wont have to worry about meeting God.
Dont you think you have please enough Bishops, now its time to please yourself.
May God continue to bless us all.
#6706 Sep 27, 2013
Thus far we've given some attention to Jubilee in the past and present. Under the Old Testament law, the Israelites were required to keep the year of Jubilee every fifty years, with its special requirements of personal liberty, restitution of property, and "the simple life." Today, though we are not under the Mosaic regime, we ought to be full of jubilee (i.e., rejoicing). Trusting in God and living a simple, faithful life for Him is very liberating indeed.
This third point is fairly simple: Heaven is the ultimate jubilee because it is perfect and everlasting joy! Mankind, in his original state, enjoyed full fellowship with God. For the faithful, heaven restores that condition! The true Promised Land will then be ours; what has been lost will be restored in its fullness. We won't enjoy a mere shadow of paradise--as the Garden of Eden and land of Canaan were--but the ultimate abode of God--heaven itself!
Read with me in Revelation 21:1-7 and allow me, if you will, to interject some expressions of rejoicing at appropriate places as John describes this wonderful abode of God:
"Now I saw a new heaven and a new earth, for the first heaven and the first earth had passed away. Also there was no more sea. Then I, John, saw the holy city, New Jerusalem, coming down out of heaven from God, prepared as a bride adorned for her husband. And I heard a loud voice from heaven saying,'Behold, the tabernacle of God is with men, and He will dwell with them, and they shall be His people. God Himself will be with them and be their God.[Rejoice children of God, for that's jubilee!] And God will wipe away every tear from their eyes; [Rejoice, for that's jubilee!] there shall be no more death, nor sorrow, nor crying.[Rejoice children of God, for that's jubilee!] There shall be no more pain, for the former things have passed away.'[Rejoice, for that's jubilee!] Then He who sat on the throne said,'Behold, I make all things new.' And He said to me,'Write, for these words are true and faithful.' And He said to me,'It is done! I am the Alpha and the Omega, the Beginning and the End. I will give of the fountain of the water of life freely to him who thirsts.[Rejoice children of God, for that's jubilee!] He who overcomes shall inherit all things, and I will be his God and he shall be My son." [Rejoice, for that's jubilee!]
It doesn't get any better than that! But friends, don't ignore the very next verse - "But the cowardly, unbelieving, abominable, murderers, sexually immoral, sorcerers, idolaters, and all liars shall have their part in the lake which burns with fire and brimstone, which is the second death" (Rev. 21:8). Tragically, not everyone will enjoy God's ultimate jubilee! In fact, we know from what we are told elsewhere in the Scriptures that very few will get to bask in God's love for eternity (cf. Matt. 7:13,14). It all boils down to this: If we obey God, we will be blessed; if we disobey, we will be cursed (cf. Deut. 28)! The one who obeys God is one who loves God (cf. John 14:15; I John 5:3). And one who loves God is one who possesses a living faith (cf. James 2:14ff)! Those who possess a living faith will have access to God's saving grace (cf. Rom. 5:1,2; Eph. 2:8)!
Dear listeners, God has not instructed us to observe the Sabbath day, Sabbath year, or year of Jubilee as the Israelites did. However, it is good for us to have some rest from our labors. It is good to trust the Lord to provide for us. It is good to have jubilation or rejoicing now no matter what our circumstances! And it is good to have a blessed hope of the ultimate jubilee to come--a heavenly home around the very throne of God! The ultimate jubilee of Almighty God approaches; are you ready?
Lesson for the day that I was reading, God Bless
#6708 Sep 27, 2013
Many of the posters on this board remind me of Republicans who hate President Obama. You constantly bring up one conspiracy theory after another. I have always pointed out that Acts 5 is the answer to all of you. If the HOP is wrong then it will fall apart on it's own. But if it is of God you ain't fighting the church you are fighting God. Stop lying on the church and enjoy the perfect church that you all have found since leaving the HOP. Some of you need to be exposed. You hide behind these screen names. And Cultastic you may be the first one. We all know who you are because of your writing style. You loathe the HOP but you still love that cheap rent the HOP has provided to you over the years. Oh, you make some good points but are you aware that folks say you are a homosexual. You didn't see that coming. And I speak as one who probably agrees with a lot of what you say but these lies for the sake of lying is a bridge too far.
Come back with facts and the word of God. It's.not about the men but the master, who is in heaven.
United States
#6709 Sep 27, 2013
Question for Lorenzo Why are you here?
No one is lying on your church. Do you deny or dispute any of the information given?
Apparently you havnt been lurking long because if you look back Cultastic's identity has been given several times of his own free will and even pics.
You state you agree with much of what he says then claim it's all lies. Which is it because I'm a bit confused and maybe you are as well.
The word? Is given all through this blog.
Finally please don't insult on this blog. I was once in your shoes and would defend the HOP the bishops and the practices at the drop of a dime but ask you as a fellow child of God the true master. We are all adults and we can disagree in peace. Please do more research for yourself.
Have a blessed day
#6710 Sep 27, 2013
Come back with facts and the word of God. It's.not about the men but the master, who is in heaven.
Lorenzo: WADR, Please, Please, do your research on these bishops and measure their deeds and tenure to The Scriptures before you go public with your defense.
Daddy Grace: A Celebrity Preacher and His House of Prayer (Religion, Race, and Ethnicity) Paperback
by Marie W. Dallam (Author)---check the bibliography for more facts.
Wife of Daddy Grace Is Left Out of Will - Jet Magazine, February 11, 1960 http://www.flickr.com/photos/vieilles_annonce...
1 Timothy 5:8 1Ti 5:8-But if any provide not for his own, and specially for those of his own house, he hath denied the faith, and is worse than an infidel.
Sweet Daddy Grace Sued for Support by Deserted Wife - Jet Magazine September 2, 1954
-Jer 3:8 And I saw, when for all the causes whereby backsliding Israel committed adultery I had put her away, and given her a bill of divorce; yet her treacherous sister Judah feared not, but went and played the harlot also.
- Deu 22:29-Then the man that lay with her shall give unto the damsel's father fifty shekels of silver, and she shall be his wife; because he hath humbled her, he may not put her away all his days.
- 1Cr 7:12-But to the rest speak I, not the Master: If any brother hath a wife that believeth not, and she be pleased to dwell with him, let him not put her away.
Sweet Daddy Grace's Other Wife & Other Life Revealed - Jet Magazine, January 30, 1958
-1Ti 3:2-A bishop then must be blameless, the husband of one wife, vigilant, sober, of good behaviour, given to hospitality, apt to teach;
Eph 5:3-But fornication, and all uncleanness, or covetousness, let it not be once named among you, as becometh saints;
Sweet Daddy Grace Denies Southern Birth, Says He is Portuguese Subject - Jet Magazine, January 23, 1958
1Ti 3:7-Moreover he must have a good report of them which are without; lest he fall into reproach and the snare of the devil.
1Th 5:22-Abstain from all appearance of evil.
Sweet Daddy Grace Buys Sanctuary in Columbus, Ohio - Jet Magazine, December 8, 1955
Mat 6:1 -¶Take heed that ye do not your alms before men, to be seen of them: otherwise ye have no reward of your Father which is in heaven.
Why Daddy Grace Bought Out Prophet Jones pt 2 - Jet Magazine May 10, 1956
Mat 6:2-Therefore when thou doest thine alms, do not sound a trumpet before thee, as the hypocrites do in the synagogues and in the streets, that they may have glory of men. Verily I say unto you, They have their reward.
Sweet Daddy Grace Has An Ex-Wife Louvenia A. Royster and Daughter Frances - Jet Magazine September 9, 1954
1Th 5:22-Abstain from all appearance of evil.
#6711 Sep 27, 2013
Quote Lorenzo:Many of the posters on this board remind me of Republicans who hate President Obama. You constantly bring up one conspiracy theory after another. Are you aware that folks say you are a homosexual?
First of all who just throw out hate; your conspiracy theory is what some one told you, not what you know. If your Church was about God and you thought your brother or sister was not obeying Gods words shouldnt you at least try to help them and not slander them?
You dont want us to reveal the wrong doings of the UHOP, yet you take every opportunity to point out our wrong. Arent you speaking with a false tongue? Check yourself on how you view us, and then cast a stone.
First of all how do you have a dislike for a Homosexuals, but love for a Child Molesters? Isnt your hate channeled in the wrong direction? You are condemning the acts of two consenting adults, its not homosexuals thats raping the children.
If you cant prove us wrong, use your remote button. Next
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