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Under Secretary for Economic Growth, Energy, and the Environment
As Prepared For Delivery
Thank you, Josette [Sheeran, President and CEO of Asia Society], for that gracious introduction. As this group is well aware, the U.S. rebalance to Asia is as much an economic rebalance as it is a political-security one.
Today, I am going to focus my remarks on our ongoing multilateral engagement through the Trans-Pacific Partnership (TPP), APEC, and ASEAN. I will also highlight recent developments in some of our bilateral relationships in the region.
Our engagement with regional multilateral institutions bolsters our bilateral ties in the region, just as our strong bilateral relationships provide a platform for our effective multilateral leadership.
Multilateral Engagement
The Trans-Pacific Partnership (TPP) has become a key component of our economic policy in the Asia-Pacific region. The TPP is intended to be a far-reaching trade agreement that brings together some of the largest and fastest growing economies of the Pacific Rim, including Japan, which will join the negotiations in about six weeks' time. Indeed, the entry of Japan, the world's third largest economy, substantially increases the economic significance of this already extremely important trade grouping, boosting its share of global GDP to nearly 40 percent and to about one-third of world trade.
Through the TPP, we are pursuing a rules-based and high-standard regional economic and trade architecture.
Strong U.S. trade and investment ties with the dynamic Asia-Pacific region will continue to be critical for our economic recovery and our long-term economic strength. As a strategic imperative, we will work to ensure the adoption of a regional economic and trade architecture that is rules-based and provides an open, fair, and transparent framework. Such a framework will allow U.S. businesses better to tap into growing trade and investment opportunities in the region.
We support the goal of completing successful TPP negotiations by the end of this year.
Moving from the TPP to APEC, we view APEC as the premier forum for economic cooperation in the Asia-Pacific region. In it, we are seeking to engage our partners to shape both APEC and the East Asia Summit into effective, complementary venues for cooperation. One of the ways that we have done this recently is to recognize areas where we can leverage the institutional experience and capacity of APEC, and leverage U.S. foreign assistance funding to expand capacity building activities to include participants from the three ASEAN Member States who are not yet part of APEC.
Indonesia is the largest member of ASEAN, and their 2013 host year of APEC has given us opportunities to do just that in areas such as food security and standards harmonization.
The many accomplishments in APEC during the past several years include: (1) lower tariffs on environmental goods and services, (2) promotion of market-based, non-discriminatory innovation policies, and (3) encouraging greater participation by women in APEC economies.
We are supportive of Indonesia's agenda this year:
- to advance the "Bogor Goals" of free and open trade and investment;
- to enhance physical, institutional, and people-to-people connectivity; and
- to promote economic growth that is both environmentally sustainable and inclusive of larger and larger numbers of citizens of the APEC region.
The United States is also focused on continuing our cooperative work within APEC to increase trade and economic growth in the Asia-Pacific region. From steps to improve supply chain performance, to adopting better regulatory practices, to tacking the troubling trend of local content requirements, we continue to deepen our economic integration in the region.
I would also like to highlight two emerging issues that we are addressing through APEC:
- The first is fighting counterfeit pharmaceuticals. It is important to ensure safe and reliable supply lines for our pharmaceutical products. The United States imports 80 percent of the active ingredients in the pharmaceuticals we consume in this country.
- Second, we are fighting the trafficking of wildlife and wildlife products into and within Asia, by leveraging APEC to link enforcement networks, increase public awareness, and expand demand reduction campaigns in the region. Trade in wildlife is the third largest area of illegal trade after trade in arms and drugs. It is often conducted by organized criminal groups connected to arms, drugs, and terrorist organizations.
The United States has also sought to forge more open ties with Southeast Asia by institutionalizing the U.S-ASEAN Leaders meeting, now the U.S.-ASEAN Summit, and participating in the East Asia Summit.
And through our Lower Mekong Initiative (LMI), we are working with regional partners to foster capacity building in the areas of education and healthcare. This year, we also launched two new "pillars," energy security and food security, that will serve to further our cooperation in the LMI.
The United States also supports greater connectivity across the Southeast Asian region by promoting transportation and infrastructure development.
We are also invested in helping ASEAN achieve its economic integration goals. The United States invests millions of dollars per year in technical assistance and capacity building activities with ASEAN on economic issues -- furthering ASEAN's goal of an integrated economic community by 2015.
Examples include ongoing consultations centered on the U.S. ASEAN Trade and Investment Framework Arrangement, and the recently announced Expanded Economic Engagement with ASEAN initiative, or E3. Our activities under E3 will focus this year on trade facilitation, and information and communications technology principles and investment.
In fact, tomorrow, ASEAN Economic Ministers will be here in Washington for high level discussions on these issues.
We also have an annual series of standards and dialogues within ASEAN and APEC regarding compliance; these feature strong private sector participation. This year's have focused on standards for food safety, energy efficient construction, and codes of conduct to promote ethical business practices for small businesses.
But U.S. economic engagement with the Asia-Pacific region is not limited to traditional trade and investment issues. It includes energy as well.
As part of the U.S.-Asia Pacific Comprehensive Energy Partnership, announced by President Obama at last year's East Asia Summit, the U.S. Government has earmarked up to $6 billion in a line of credit over four years through the Export-Import Bank and the Overseas Private Investment Corporation. This will drive trade and investment in private sector and public-private energy-related projects across the region.
In addition to these resources, the United States will support capacity building programs through APEC and ASEAN, as well as with our bilateral partners, in the priority areas of interconnectivity, natural gas, renewables, and sustainable development.
Bilateral Engagement
In addition to our multilateral engagement, I'd like to highlight some important developments in the U.S.'s bilateral relationships with China, South Korea, and Myanmar.
President Xi Jinping was in California just a few days ago visiting with President Obama, where they discussed several important issues. They discussed cybersecurity and the theft by Chinese entities of U.S. intellectual property, and the President emphasized that establishing a set of rules outlining what was acceptable in the cyber realm was key to future economic relations between the two countries. They hailed the ninth round of the Bilateral Investment Treaty talks, which were also being held last week, and progress toward a high-standard agreement. Finally, they agreed to work together and to use the Montreal Protocol to phase down the consumption and production of hydrofluorocarbons (HFCs), which is an important step to confront global climate change.
We will also host senior Chinese officials in Washington next month for the Strategic and Economic Dialogue, where we will continue to work on building a cooperative economic partnership. Topics for discussion will include expanding trade and investment cooperation; promoting structural reform and sustainable, balanced growth; and financial market stability and reform.
We are especially focused on negotiating a high-standard Bilateral Investment Treaty that includes national treatment for our companies. And a top priority is protecting intellectual property rights. Cyber attacks are a particularly troublesome and persistent problem.
China has agreed to a cyber working group that will meet in July, and will include discussion of these issues.
We are also urging China to end market-distorting practices by some Chinese state-owned enterprises and to embrace data and regulatory transparency. In addition, we are working with Chinese officials to enhance our bilateral energy cooperation, including on both energy security and climate change.
South Korea
Just over a year ago, the U.S.-Korea Free Trade Agreement, or KORUS, went into effect. In just the first year of the agreement, we are seeing tangible benefits for businesses, workers, and consumers on both sides, as the agreement has boosted mutual exports and supported job-creating investments.
Thanks specifically to market opening provisions in the agreement, 12 U.S. law firms have received approval to open offices in South Korea for the first time ever. And U.S. service providers in sectors such as telecommunications, e-commerce, and international express delivery services are benefiting from the agreement as well.
Today, almost 80 percent of U.S. consumer and industrial exports to South Korea, and more than two-thirds of America's agricultural exports, are already duty free. By 2016, South Korean tariffs on more than 95 percent of exports of U.S. industrial and consumer goods to South Korea will have been eliminated. Over the coming years, many more sectors will benefit as the agreement is phased in.
And South Koreans as well as Americans share these benefits—63 percent of South Korean exporters report taking advantage of U.S. tariff concessions under KORUS. More favorable treatment of South Korean goods lowers costs for American consumers and also creates jobs and supports small and medium-sized businesses in South Korea.
Given the recent positive developments in Myanmar, I would now like to discuss our increasing economic cooperation with that country. The development of trade and transit links between South, Southeast, and East Asia have been hampered for decades by poor regional infrastructure connectivity and the isolation of Myanmar. However, Myanmar's recent political and economic reforms – punctuated by Secretary Clinton's groundbreaking visit in November 2011, President Obama's historic visit in November 2012, and President Thein Sein's visit to the United States in May – have generated new opportunities to promote U.S. business interests and regional economic development.
We have taken steps to encourage inclusive, broad-based economic development and to strengthen economic relations between our two countries. Following the targeted easing in 2012 of economic sanctions, in consultation with Congress, we are supporting U.S. businesses as they apply their high standards in bringing responsible investment to Myanmar. We also seek to support reform by leveraging the talents and resources of the U.S. private sector to enhance economic development and extend the benefits of economic reform to all of the country's people.
Indo-Pacific Economic Corridor
Finally, no discussion of engagement in the Asia-Pacific region would be complete without a reference to the Indo-Pacific Economic Corridor. The United States sees great value in integrating India into the Asia-Pacific architecture and strongly supports the Government of India's efforts to improve trade and connectivity in Southeast Asia – a region with which it shares many historical and cultural links. The creation of an Indo-Pacific Economic Corridor, linking the economies of India, Bangladesh, and Southeast Asia, holds great promise for greater trade and cooperation throughout the region. The idea is to spur economic development, regional growth, and prosperity through closer economic connections, increased trade and investment, and better energy, transit, and communications links.
Efforts made by the Governments of Bangladesh and India to improve bilateral relations, whether through Sheikh Hasina's landmark visit to New Delhi in January 2010, or the signing of an MOU on renewable energy during Prime Minister Singh's visit to Dhaka in September 2011, are two examples of how the region is moving ahead.
While trade among the South Asian Association for Regional Cooperation (SAARC) countries remains far below its potential, current political and economic conditions in the region have created a potential watershed moment to strengthen the economies and enhance the economic prosperity of Bangladesh, Myanmar, and India through enhanced economic engagement with other Southeast Asian neighbors.
As everyone in this room knows, we live today in a world where economic vitality in many sectors of the U.S. economy depends increasingly on the ability of U.S. firms to tap opportunities in the growing Asia-Pacific region. We also live in a world where markets in this region provide the United States with unprecedented opportunities for investment and trade, as well as growing demand for cutting-edge U.S. technology.
Consequently, in the near term, as I have highlighted for you today, the United States continues to support strengthening the Asia-Pacific region's institutions and continues to engage on trade and investment multilaterally. The TPP is our highest trade priority, as it offers a high-quality platform for deepening regional economic integration – not only by lowering tariffs, but also by addressing 21st-century trade and investment issues.
In addition, the United States has made strides in its bilateral relationships in the region – particularly in its relationships with China, South Korea, and Myanmar – and sees great potential and new opportunities in connecting India to Southeast Asia.
But this U.S. commitment to the Asia-Pacific region is not one for the mere short term. The U.S. government looks forward to forging closer multilateral and bilateral partnerships with the Asia-Pacific region not just this year, or the next, but in the long term as well.
Strong U.S. trade and investment ties with the dynamic Asia-Pacific region will continue to be critical for our economic recovery and our long-term economic strength. And only by committing ourselves in the long term to the Asia-Pacific region will we be able to promote successfully the economic prosperity of the United States and the world as a whole.
I welcome your questions.
Thank you.
Short URL: http://m.state.gov/md210563.htm


text:
Location: Room 20-28
Phone: 706-787-8270/8187
Fax: 706-787-2098
We are a multidisciplinary division providing a full range of support services to the clinics, staff and patients of Eisenhower Army Medical Center.
The Division of Managed Care...
Serves as the primary liaison with the TRICARE Managed Care Support contractor, Humana Military Healthcare Services.
Ensures delivery of the enhanced healthcare benefits of the TRICARE Prime Program.
Develops partnership and sharing agreements with external healthcare sources, such as the Department of Veterans Affairs local and regional Department of Veterans Affairs hospitals.
Coordinates care for DOD beneficiaries with other healthcare facilities when DDEAMC is unable to provide needed services.
Provides decision support services to the DDEAMC leadership.
The Division of Managed Care has three administrative branches:

subset: commoncrawl


text:
booNyzarC, on 16 November 2012 - 01:44 AM, said:
But even so, it's quite clear what this is...
The entire bloody fleet is here!
JimOberg, on 16 November 2012 - 02:50 AM, said:
Here's the view of the guy who TOOK the photos, Walt Cunningham, an old friend of mine:
> From: Walter Cunningham
> To: 'James E Oberg'
> Sent: Sunday, July 22, 2012 4:50 PM
> Subject: RE: UFO Green Fireballs from Apollo-7 photography
> Jim, as you know, I took a majority of the pictures on Apollo 7. My original copy of the 440 pictures that we took have been sitting on top of my file cabinet since November 1968. While I laughed at the suggestion of "green fireballs," I nevertheless took the time to look at the originals, which of course, are devoid of anything like the so-called fireballs. The marks on the posted copies have artifacts, obviously from the processing. No, we weren't being followed by little green men.
> Walt Cunningham
That clears that up.
Thank you Jim, nothing like the horses mouth.


text:
Tri Star Motors - Indiana : Chrysler 200
(724) 349-9020
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Indiana PA, 15701
Browse all 10 Chrysler 200 cars from Tri Star Motors - Indiana
Search Cars
Didn't find what your looking for? Try an advanced search.
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text:
Added: 5 years ago
28 photos total
Gustav is a pretty 1***********boy from Moscow that likes to play fotball and spend time with his girlfriend. He was in big need of moneyand agreed to let us take some nude pictures of his body, but you know us guys, we don't wanne take some softcore photos. We got him in the studio and gave him some alcohol and took some nude photos, then we tied this bitch up and fucked him hard, he begged us to stop and cired, but after a while he gave up and let us do what we wanted with him. After w where done and the whole crew cummed over him we gave him the 50usd and send him home. After two weeks he called us asking for moe work (once a whore always a whore) we had done what we wanted with him so we gave him to our friend, now he is working at one ot the local whore houses in moscow!
This Photo Album's Details
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1***********twink cumming
Photos: 14
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Horny boy cum on webcam - Pashka X
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Photos: 13
Views: 4055 | Comments: 2


text:
POMPANO BEACH, Fla., Oct. 14, 2013 (GLOBE NEWSWIRE) -- PetMed Express, Inc. (Nasdaq:PETS) will announce its financial results for the quarter ended September 30, 2013 on Monday, October 21, 2013 at 8:00 A.M. Eastern Time, then at 8:30 A.M. Eastern Time, Menderes Akdag, the Company's Chief Executive Officer and President, will host a conference call to review the financial results.
PetMed Express D/B/A 1-800-PetMeds To Announce Its Second Quarter Financial Results On October 21, 2013
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text:
Jays top Rockhurst
Tuesday, January 10, 2012
COLUMBIA, Mo. — The Jefferson City Jays improved their dual record to 6-0 with a 43-30 win against Rockhurst on Tuesday night at Rock Bridge.
Seven Jays picked up victories. Corbin Howard (103), Hunter Neighbors (126), Ty Archer (138) Rodney Webbe (145) and Jared Johnson (195) all won by fall. Spencer Roberts (120) and Cole Baumgartner (132) picked up wins by forfeit.
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text:
An alternative to Dia for free-form diagrams is FreeMind. Although it runs best for text.
Whereas Dia was instantly accessible to my mind, FreeMind took about 20 minutes. Make liberal use of the right-click menu to learn some shortcut keys. This can be pretty much run from your keyboard alone.
The help index itself is a mind map.
Genealogy-wise I don't know what I'd use this for. Obviously, you can create family trees with it although there are easier ways. For me, it's just one more way to get free of my paper scraps. You can insert images and hyperlinks and links to local files. You can link distant nodes to each other. FreeMind can be as free and wild as your mind is.
Alt+3 will switch to File Mode where you can browse your hard-drive if you need to while you're in there.
That's this week's line-up of tools. I'm going back to cleaning up my computer.


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Dale Earnhardt Jr. fans aren't the only ones committing felony robberies these days. A man wearing a Bobby Labonte Cheerios jacket was part of a crew that robbed a "Check Jewelry and Loan" in Chattanooga, Tenn., on Aug. 4. Cheerios guy carried an assault rifle and ordered everyone in the store to get on the floor. No one was injured. Yesterday All Left Turns documented the rash of crimes committed by people wearing Dale Earnhardt Jr. merchandise. It is possible that the getaway driver for the Chattanooga crew is an Earnhardt Jr. guy. The men escaped in a white Chevrolet Impala. Video below.
Caught on tape: Armed bandits hold up Chattanooga stores (WRCB)
Related links:
Junior popular among bank robbers, too
Earnhardt Jr. fan robs bank
NASCAR fans arrested for riding under the influence
Men accused of stealing Jeff Gordon lunchbox


text:
Register with us or sign in
in Talkback
Take care raking… you will discover some muscles you never knew you had! Don't put your new hand at risk either.
Make sure any recent scars are well covered , chippy, you don't want to open them up again.
I have one builders bag with the contents of two builders bags worth of oak leaves in from last year. I have filled one bag with leaves from this year. I expect to use last years leaves next spring, maybe to top dress around the hellebores and between bulbs to show them up better. It takes a long time,but if you have room in an out of the way place, it takes little work other that the initial raking up.
I too have managed to fill a builders bag up with leaves that simply love to fly into my garden. As I have never made a leaf mould before-do I leave the bag open or tie it up? Thank you.
Tie up, but keep leaves damp .
If you are using a 1 ton bag with loops on top you could drive posts through and fix with the top open just cover to stop then blowing all over the garden.
That's a good idea oldchippy. We might have a few of those bags about somewhere
I still haven't clear my leave yet,I find it a bit difficult to hold most things in my left hand(being left handed does sent help),I'm sure thing will come right in the end.
A bit at a time will do it eventually.No point in doing yourself more damage.
I put chicken wire over the top of the builders bags to stop the leaves blowing about. The almost done leaves from last year have a board over to stop them blowing about now.
Brilliant ideas-thanks everyone. I have loads of netting so will cover it up with that.
Hope your hand is feeling better Oldchippy.


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Ten tips to improve listening skills on the telephone
Need to improve your listening skills within the call centre? Christine Knott of Beyond the Box provides us with her top tips.
Stay focused
Prevent yourself from being distracted by colleagues or external noises and concentrate on what your caller is saying.
Detect emotions
Listen to the emotion in your caller's voice. Does it match or endorse the words they are using?
Ask questions
Ask questions to gain more information on points you need to clarify.
Don't interrupt
You listen more effectively when you're not talking, so refrain from interrupting your caller. Let them finish what they are saying, interruptions may break their train of thought.
Don't pre-empt
Avoid pre-empting what your caller is going to say, chances are you will be wrong and miss some of the content of their conversation.
Recap key facts
Summarise and reflect back to check you have heard the key facts and content of the caller's conversation correctly. It also lets the caller know you have understood them. Statements such as "What I'm hearing is…" and "Sounds like you are saying…" are great ways to reflect back and summarise.
Pen and paper at the ready
Have a pen and paper to hand and get into the habit of making short quick references to any questions you want to ask or points you wish to raise or comment on. When your caller has finished speaking refer back to your notes and take action. If you are thinking of answers and responses whilst the caller is speaking, you are not listening.
Say it again
If you are having difficulty listening, make the necessary adjustments. You might say, "I'm sorry I missed that last point. Please repeat that for me."
Watch the stereotypes
Avoid stereotyping individuals by making assumptions about how you expect them to act and what you expect them to say. This will bias your listening.
Be aware of the barriers to listening
• We think we're right and the other person is wrong
• We feel we have to provide help right away
• We prefer to talk rather than listen
• We are waiting for gaps or pauses to jump in with our response
And don't forget to keep practising…
Christine Knott is MD of specialist training company Beyond the Box (www.beyondthebox.co.uk)
30 Apr 2008 - Read more about Hints and Tips
Comments on: Ten tips to improve listening skills on the telephone
We have tended to find that background noise and distractions in the room are one of the biggest barriers to listening skills.
We used dual ear noise cancelling headsets and this had a significant impact on the amount of background noise. also because there was less noise we found that agents tended not to speak so loudly.
Posted by jamesportcullis — 30 Apr @ 2:42 pm
Listening to the customers' words is the point in understanding what kind of issue they are trying to describe .. and asking questions to make sure whether they were correctly understood by the agent is so vital … sometimes we presume that we know from the beginning what the customer's case is about but we could be so wrong .. so then let's people talk and agents listen !!!
Posted by Ann@ — 1 May @ 5:12 pm
Asking the right types of probing questions also help in listening, probing questions even though what the customer is saying me seem to be loud and clear, it may not be what he/she is trying to communicate. Ensuring agents understand the right questioning techniques and their uses is a big help to listening…
Posted by Thelma — 27 May @ 2:14 pm
This is a great article and I like the comment from Jamesportcullis.
I want to comment on this article as a customer as well as a contact centre manager because I have witnessed everything I mention (visually & audibly) and I have been on the receiving end of the same as a customer.
In my experience the two main factors in ensuring your employees' listening skills are at the very best level is by first of all removing all distractions such as internet, email, desktop games and similar and make sure everyone answering the phone has a pad and pen. It is essential to be able to focus entirely on the customer's voice and the customer file.
Wearing a dual ear noise cancelling headset helps me personally; this can be complimented by ensuring everyone in the call centre knows not to distract someone on the phone – you all probably think this is common sense but you have no doubt seen someone today distract someone talking on the phone by asking what time their lunch is, saying goodbye, etc. Even the smallest distraction culminates in a weakened call experience and can be the difference between keeping/gaining or losing a customer.
Call centre layout will also help, especially if you've adopted the use of call centre furniture with divides, etc.
While most mobile phones are banned from most companies, how many times have you seen the girls staring in their handbags or the boys rushing to the toilets on a frequent basis? Again it's common sense not to have a mobile phone switched on while you're at work but how many times have you caught someone sending a sneaky text? As a matter of interest, if you think there's no way anyone has their mobile phone on in your office, why not try the Bluetooth challenge? Just simply check the airwaves from your Bluetooth enabled phone or laptop – funny to see the whacky names of people, if nothing else…
Distractions come in all shapes and sizes and there isn't enough time in the day to list them all here.
So to summarise: By removing all distractions and having team leaders and managers focusing some of their time and energy on these factors will enable customers to receive the very best attention from your employees.
Posted by Darren Degiorgio — 11 Aug @ 4:30 pm
Fantastic article!
I find it useful especially to overcome STM (short term memory). It's common in the call centre where people tend to ask "May I have your name again?" while customer has given their name at the begining of the call…
Posted by Phoebe — 8 Dec @ 5:54 am
Thanks, the tips is very useful!
It reminds me that LISTEN attentively should come first & it is very crucial if we want to HELP customer efficiently without asking customer to REPEAT the same info twice.
Repetition will kind of like reflect the customer service agent is not attentive & still in "not ready" mode to serve.
Posted by Jeremy Ng — 8 Dec @ 8:47 am
Listening to customer is a way to show respect to them and the "we care" attitude. We need to ask customer for info again if we are not sure rather then we make assumptions. It is important to let customer feel that we are listening not just hearing.
Posted by Marv — 8 Dec @ 5:01 pm
I am having a difficult time hearing my customers. I work for a bond company. We have the old standard black phones. I do not belive that our company will ever get a head sets for the office. Then the next best thing for me is to get some ear plugs. We do not have cube's, I do not belive they are practicle for our office because many times we a have to interact together because we get more than one caller at the same time calling on one client. But your website does give me tips that I will impliment when I go back to work. Thank you.
Posted by Sandy — 28 Jan @ 6:20 am
Thanks so much for all the tips & comments, i have really learnt from them.I am just two months old in the call centre and presently we are given training on telephone etiquette, what is a call centre, handling customers complaints et cetera.
This article has really made me to love call centre work more.
Thank you, Ruth
Posted by Ruth Asuquo — 29 Jan @ 6:00 pm
i am preparing for a telephone interview.This article is quite helpful and detailed.
Posted by oluseyi — 19 Feb @ 8:26 pm
i have just gained a position in a call centre and found these tips very usefull, thank you.
Posted by samantha — 8 Jul @ 11:23 pm
I agree about the name. If someone tells you their name it is important to remember it.
Posted by Monica B — 30 Aug @ 6:03 pm
my shift just got over but i found this article superb as an agent.iam going to follow all tips from tomorrow.added this page as favourites…thanks
Posted by saurabh sundariyal — 3 Sep @ 8:43 pm
pls,send me tips for improve listening power
Posted by Rajeeb lochan parhi — 5 Jan @ 9:53 am
Great tips
Posted by Dave — 1 Feb @ 9:30 pm
Posted by RAMYA — 22 Jul @ 9:53 am
thank you for all the above tips and hope to get more and more of it
Posted by sanjay — 13 Aug @ 3:26 pm
I hope you can send me some guidelines regarding how to improve inlistening.
Posted by ernesto — 7 Oct @ 2:24 am
thank you.the tip to keep a pen and paper handy is nice however they are not allowed on the floor
Posted by saurabh sundariyal — 2 Mar @ 9:59 pm
Thanks for great reminders of paying attention and listening, and it applies to all jobs not just those in the call centre.
The following quiz shows just how shockingly little information we take in during a phone call. I admit I scored only 60% on the first attempt.
Posted by karnail — 24 Mar @ 12:37 pm
This is one great article.
Posted by john — 30 Mar @ 2:28 pm
I just took that quiz posted by karnail. I only got 50% on my first attempt, and considering I have an interview tomorrow to work in a call centre I think my listening skill need an overhaul. Great article.
Quiz was –> http://videos.brainfoodextra.com.s3.amazonaws.com/Quiz-1/quiz.html
Posted by Karl — 6 Apr @ 3:39 pm
Listening is often depicted as a passive form of action. However, it is no less powerful. People who know how, and when, to listen properly can go a long way. I'd even go so far as to say that listening skills development can lead to a wealthier and more successful life!
Posted by saroyo — 16 Sep @ 4:07 pm
I think good listening is a life long learning skill, because emotions usually weaken what I have learned.
Posted by Erich — 21 Dec @ 9:29 pm
Fantastically crafted…The things mentioned in this article are actually obvious but oftenly forgotten by reps. I will use this as reminder to them.
Posted by bridgette — 1 Feb @ 10:15 pm
Great post, we agree that listening is really the key element here when talking to people on the phone. Remaining calm is also a bonus.
Posted by Anon — 14 Feb @ 11:35 am
I am delighted to read this article on Listening Skills. It reminds me of my certification presentation as a CS Trainer for Centum Learning Ltd on topic Listening Skills.
This is a topic that has featured in most of my trainings, and agents still fall short of some these tips. I will refer all agents and TLs to this web page for a refresher. Thanks.
Posted by Philip — 30 Mar @ 3:27 pm
Hi guys! I just want to ask some questions and I hope that I can get reply from anyone here soon. I've been applying in BPO industries these past few days, and unfortunately I always fail on the call simulation and operations interview because I easily get confused when I start to feel nervous.. I know maybe this is all because I still don't have a call center experience yet. I really want to work and build a carrer in this industry. I failed more than 20x already in this industry alone. In just 8 months. It may sound funny but I already mastered how to pass the interviews and exams without sweat. Until I met operations interview and call simulation this past few days. How can I overcome this? Please help me.
Posted by Aries — 8 May @ 4:51 pm
nice it might helpful and i will follow it thank you
Posted by venatadeepak — 19 Sep @ 8:42 am
Posted by Bhanu — 16 Nov @ 2:08 pm
its really an awesome article for the people working in call center industry.. this article is not just gonna help us in improving the listing skills but also in focus and confident on the call.. it also helps the agent in reducing the chances of a call going in wrong direction.
Posted by Anonymous — 15 Dec @ 7:22 pm
As I listen to the customer, I take notes and once they have conveyed their situation to me, I always start my part of the conversation with " If I have this correct, you stated that …." I find that this works real well for me. Also I know this sounds funny but I look at only one thing as I'm listening and it is an item on my desk. It keeps me from becoming distracted. Listening attentively to the customer is half the battle and one that is in your power to control.
Posted by Tracy — 28 May @ 12:26 am
Listeneing is such an important factor of communication…. I find that if i had not listened effectively or had not documented the information that the member/client had given me at first, I find that i have wasted the member's time and had not given him/her my full attention… I feel that i have disappointed the member and even myslef…So thank you for the heads up…This is incorporated in our everyday lives
Posted by Melanie — 10 Jul @ 7:08 pm
Listening is an ART.
Hearing is what we do all day it is part of our senses.
Listening, means that you do just that, you Listen AND Understand, they have to go hand in hand in order to provide the customer with the service or resolution that they are looking for.
Listen & Understand what the Customer is saying: Giving Verbal Nod's as and when appropriate.
Summarise at the end of the Customers Call.
Thank you for reading.
Posted by Beatrice Upton — 10 Jul @ 10:55 pm
Thanks Christine!!!
This article is something that I needed, when I started searching for it. This will help me in making the call Center associates improve on their listening skills.
Apart from this, I personally feel that improvement on active listening will surely help the other parameters as well.
Posted by Prateek Abrol — 25 Jan @ 8:37 pm
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You are here: Home / Publications / EIB: Economic Information Bulletin / Let's Eat Out: Americans Weigh Taste, Convenience, and Nutrition
Stay Connected
Economic Information Bulletin No. (EIB-19) 16 pp, October 2006
Cover image Whether eating out or buying carry-out, Americans are consuming more and more of their calories from full-service and fast-food restaurant fare. The share of daily caloric intake from food purchased and/or eaten away from home increased from 18 percent to 32 percent between the late 1970s and the middle 1990s, and the away-from-home market grew to account for about half of total food expenditures in 2004, up from 34 percent in 1974. Analysis of a survey of U.S. consumers indicates that respondents want convenience and an enjoyable dining experience, but the desire for health also plays a role as does diet-health knowledge.
Keywords: Consumer preferences, diet-health knowledge, eating out, food away from home, imperfect information, restaurant foods, rules of thumb
In this publication...
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Complete and total loss for F1 and fans. a cracking driver with a mega attitude and driving style. Sickens me that an F1 team would not sign his services. Perez good but not much better as some suggest.


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I've been bouncing around this forum for @ 6 months and confess to information overload inasmuch as I've been turning bowls for only @ 1 year. So much to learn, and so little time! And so much great information on this forum!
But, I've recently registered for a woodturning class which will cover not only bowl turning but spindle and end grain turning a well. I have turning tools which will, I think, serve me well for the bowl turning segement of the class. However, the only tools I have which can be used for the other segments of the class are a 1 1/2" spindle gouge a 3/8" spindle gouge (looks small to me) and a diamond parting tool.
Finally, the questions: What do forum members suggest I purchase as a "starter set" for end grain and between centers turning? What tools and what sizes do you consider essential? What tools should I consider adding to this "starter set" down the road?
Thank you for your help.


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Explore destinations in Europe, Middle East and Far East Asia for luxury travel
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Note to Editors: For more information about MSF: www.msf-me.org
MSF: MSF is an international independent humanitarian medical organization that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from health care without discrimination in more than 60 countries.
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Top Definition
I disgusting mix of male and female. Another way to say transexual, unisex, or something else meaning having both parts.
Person: Sam? Is that a boy, a girl or a fusionist?
by WussupDawg July 12, 2009
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Recent Publications of Austen Riggs in pdf format
DeMoll et al (2007) Apparent specific volume of human hemoglobin: effect of ligand state and the contribution of heme
Calloway et al (2006) Assembly of a Signaling Complex on the Surface of the Protein Kinase ERK2: Identification of a Second Docking Site on the Flexible N-terminus of the Substrate Ets-1 and the Absence of Regulation by ERK2 Phosphorylation
Hackert, M. L. and Riggs, A. F. (2006) When Size Matters
Kao et al (2006) The Linker Chains of the Gigantic Hemoglobin of the Earthworm
Lumbricus terrestris
: Primary Structures of Linkers L2,L3,and L4 and Analysis of the Connectivity of the Disulfide Bonds of L1
Riggs, A. F. and Gore, T. A. (2006) A Globin n Every Cell?
Pesce et al. (2002) The 109 Residue Nerve Tissue Minihemoglobin from
Cerebratulus lacteus
Highlights Striking Structural Plasticity of the alpha-Helical Globin Fold
Qiu.et al. (2000) Lamprey hemoglobin
Gardner et al. (2000) Nitric-oxide diogenase activity and function of flavohemoglobins
Knapp et al. (1999) The structural and functional analysis of the hemoglobin D component from chicken
Riggs (1998) Self-association, cooperativity and supercooperativity of oxygen binding by hemoglobins
Qiu et al. (1998) Identification of myoglobin in human smooth muscle
Vandergon et al. (1998) The mini-hemoglobins in neural and body wall tissue of the nemertean worm,
Cerebratulus lacteus
Zhu et al. (1996) Assembly of the gigantic hemoglobin of the earthworm
Lumbricus terrestris
Zhu et al. (1996) Stoichiometry of subunits and heme content of hemoglobin from the earthworm
Lumbricus terrestris


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Shares In American Airlines' Parent Company Sink
As fears spread that American Airlines may be headed for bankruptcy proceedings, shares in the airline's parent company, AMR Corp., plummeted by 41 percent before closing at $1.98 Monday — a 33 percent drop in its value.
The stock hadn't closed below $2 since 2003, according to the Associated Press.
The volatile drop was so steep that trading in AMR shares on the New York Stock Exchange was halted seven times, according to The Chicago Tribune. The NYSE halts trading on companies whose stock drops by more than 10 percent in five minutes.
The Tribune quotes an AMR rep:
AMR spokesman Andrew Backover acknowledged the speculation but declined to say whether AMR was considering Chapter 11.
"Regarding rumors and speculation about a court-supervised restructuring, that is certainly not our goal or our preference," he said. "We know we need to improve our results, and we are keenly focused as we work to achieve that."
Although AMR typically does not comment on its stock prices, Backover noted "there is no company-driven news that has caused the volatility in AMR shares today."
Analysts say the company's shares were also driven down by an expectation that airline travel would slump this fall. And in a broader sense, worries over Europe's debt crisis and an upcoming U.S. jobs report brought a day of broad market declines.
Earlier this year, American Airlines announced what it called "the largest aircraft order in history," in a plan to buy 460 new fuel efficient, narrow-body aircraft from Boeing and Airbus, with the airline taking delivery between 2013 and 2022.
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Parkland Apartment, Cameron Highlands.
Step away from the heat and hustle of city life and into the cool serenity of Cameron Highlands. The peaks of Banjaran Titiwangsa beckon you. From rolling hills and lush ravines to tea plantations and vegetable patches, there is always something on this pristine paradise that will steal your heart away.
As one of Malaysia's most popular holiday destination, it will take you a few days to explore this beautiful countryside so if you are looking for a place to stay, Parkland Apartments in Brinchang is ideal for you and your family.
Located just 200km north of Kuala Lumpur city and 5,000 feet above sea level, Cameron Highlands is the largest hill retreat in the country and is the highest point in Malaysia that is accessible by car. Temperatures here can drop to 16°C or lower so dress prepared for the cold.
Perched on a hill overlooking the only golf course in Cameron Highlands, Parkland Apartment will spoil you with an amazing view and a great stay.


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KristyFollow Kristy
31-year-old Female living in Hobart, Tasmania Australia
Heading on the London to Athens tour 18th July 2010 and Southern Ireland tour 21 August 2010. It's my first time overseas, am really looking forward to it and meeting heaps of people :o)
Level 1 Traveler
1 tour
0 countries
Following 0 people
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Discussions in order of recent activity
Ireland - 21 August 2010
Anyone heading on this tour??would love to meet some peop...
Kristy said
about athens europe greek island ireland london meeting places
kelsimp responded0 Likes1 reply
Can't decide which tour to do.... Please help...
All i have so far is:european summer, 2010does anyone hav...
Kristy said
about europe meeting places
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August 7th 2010
I have just booked on this tour for august 7th 2010! i...
ShannonJ said
about europe greek island hopping meeting places
explorer1201121 responded0 Likes26 replies
London to Atherns plus Greek Island Hopper 18th July 2010
Any one else planning on doing this tour?i am a solo trav...
Kristy said
about europe london meeting places
kristy responded0 Likes49 replies
2010 - London to Athens with Greek Island
Hey, looking at booking june/july london to athens with g...
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about athens europe greek island london meeting places
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Article Preview
POPE SAYS CLERGY MUST KEEP WATCH ON RADIO AND TV; Orders World-Wide Scrutiny to Classify Programs on Basis of Decency 'Positive Action' Urged Pope Instructs Clergy to Check Radio-TV Programs for Decency Pope Exhorts Episcopacy Pontiff Warns Patrons
By ARNALDO CORTESI Special to The New York Times. ();
September 12, 1957,
, Section , Page 1, Column , words
ROME, Sept. 11--Pope Plus XII has called for an extension of the work of the Legion of Decency from motion pictures to radio and television and for making such supervision of these media world-wide.
September 12, 1957
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I have things to confess, bad things I've done in my life. Ordinarily, I would confess these misdeeds to Mrs. Cohn Zohn or a rabbi. Not any more. I want to confess to Oprah. On national TV. Just like Lance. I may even cry. Oprah is the Mother Confessor of our country, and if she can forgive me everyone can.
17 Comments
The Jebbies at USF will absolve you, sans tears.
Last week David Letterman and Mother Confessor got over their fake feud in a mesmerizing interview, now Lance Armstrong admits he's a cheater to Mother in another can't-take-your-eyes-or-ears-away blood-letting. (Figuratively speaking.)
Cant wait to see you, Mr. Cohn. And hear your cry for mercy as you divulge your misdeeds.
I'm thinking your better half and your rabbi will understand, but will be glued to the show just the same.
Come all the way clean now, you evil person, you.
The greatest fraud in the history of sports, but I'm sure he'll get a hug from Mother Oprah and all will be forgiven by the many that attend her congregation. Cheating in baseball pales in comparison.
Tell me your sins.
Posting will set you free.
Only if Barry goes first…
I saw you on Chronicle on Lance. He lied to cancer victims. In person and in his book. One of those victims was my father. My father read Lance's book. My father was given 4 weeks to live, then read and was inspired by Lance's book, and he lived for an entire year. I give my father and my family credit for creating a healing atmosphere, but my father gave Lance a lot of credit for the inspiration he provided. Is that a bad thing?
Oh,Oprah. SO neurotic,yet says she's never had therapy. And yet her show for 25 year was a parade of self help Guru's. Her and Gayle,the 30 year engagement to Steadman. Eesh.
I stopped watching back in the 90′s. I couldn't take one more mention of her having an epiphany.
Oprah,for years was like the leader of the island of kept,privileged woman who wanted to be more then a trophy,so they invented causes like inoculations cause baby's with bad bladders despite no scientific evidence at all. Just that they read a internet blog.
Ok,that was a reach,but true.
You mean eating that cheeseburger in front of Rabbi Silvermann? Yeah, I'd be feeling bad about that too…
Don't forget that Oprah unleased "Dr Phil" onto the public . His psychological freak/peep show draws good ratings though . What does that tell you about our culture? George Carlin had a few opinions about that.
Interesting take on the whole business here (on an interesting website):
Let the PR-Orchestrated, Media-Enabled Lance Armstrong Redemption Tour Begin! — BagNews
Tiger's lie was a piece of the pie and frankly none of our business. Lance's lie was the whole pie and so egregious I can't even get my mind around it. The entire US cycling team lying on beds in clandestine hotel rooms and having blood transfusions? Are you kidding me? And that kid who leaked US government documents in the Wiki Leak affair, (seeking to uncover truth by the way) is the one solitary confinement?
Lowell, how bout for your next Harbaugh presser you dress up like Oprah and Jim will answer all your questions and cry????
….well, you've convinced me…i'm signed up….
What a fraud…
He spends 15 years using the power of his position to destroy the lives of those who simply told the truth.
Now, with 8 attorneys in tow, he sits upon the sofa of America's confessional and makes an act of contrition that is as contrived as it is self serving.
John Sousa asks, "Have we gotten to the point yet where we just assume professional athletes are using some kind of performance enhancing drugs?"
I know that I have…along with a paraphrase from Bernard Malamud…
A newspaper headline by Max Mercy reveals Roy's sellout. The article also contains a photo of Roy at nineteen, on the ground and bleeding from the gunshot wound of Harriet Bird. A boy turns to Roy and says, "Say it ain't so," but Roy cannot. He simply weeps.
I may have waited too long to confess my sins. I'm forgetting them.
Remember who told you there are no Supermen.
Very interesting interview with Kathy LeMond (Greg LeMond's wife: he's the only American to ever win the Tour de France) about Armstrong. Armstrong sounds like a real sleazebag: hard to believe he's really contrite:


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CANADIANGIRLFollow CANADIANGIRL
living in London, United Kingdom United Kingdom
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1 tour
5 countries
Following 0 people
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Say something on CANADIANGIRL's profile
Mediterranean Highlights Winter 2013
Hello! I was wondering if anybody is doing the Mediterranean Highlights this year starting November 18 in Rome. I'm thinking about booking it =) Also, if anybody has done it in the past, would love to hear your reviews. How was the weather at this time of year? Looking forward to your feedback!


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text: BUY SELL RENT LANDLORDS ABOUT US CONTACT SAVED PROPERTIES VALUE MY HOME MAGAZINE& NEWS Welcome to abode Read more > Established in 2009 Abode Estate Agents are the most prominent independent Sales and Letting Agents in Woodford Green and Buckhurst Hill. Behind a wealth of premium marketing are an established team who are trained and work to the exacting standards of The National Association of Estate Agents. Our team who have lived and worked in the area for many years are renowned for their personable approach and aim to offer all of our clients an outstanding level of service.


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Keep in mind that just because DEFS and Prim are getting nerfed doesn't mean they will stop existing. It would be great if they did, because as garcia said earlier, they are lame to play against. However, the top decks for this set may very well be DEFS and Primclone, just less OP versions of them.
Personally I think Command Units will be on the rise with DEFS and Prim being weaker, but we'll see.


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Eating paleo doesn't mean I have to "give up" my pasta after all. I just have to be creative with my pasta! Now I am not going to tell you that this would fool someone into thinking they are eating noodles made from flour, but if you have a gluten allergy this would work for an option. I would chalk the shape of the zucchini and squash to a flat linguini type noodle. If I had different culinary tools I could have shaved it into more of a spaghetti style, but alas those are at my office and I am home.
cut off the end of the zucchini so you have a flat surface to keep your veggie stable.
Using a standard vegetable pealer make strips of zucchini/squash rotating around the vegetable until you start to see seeds. Keep the "core" of the zucchini to use in your sauce. For two people I used one zucchini and one squash, but if you want more make more veggies are good for you!
I put my strips into my steamer pot – these are great, if you don't have one you can improvise if you have a metal colander and a large pot with a lid. Fill the bottom of the pot with water making sure it doesn't touch the bottom of the colander (there needs to be space to steam), set the colander in the pot with your veggies in the colander, set the water to boil and put the lid on your pot. Ta Da! Instant steamer.
Steam your zucchini and squash for about 10 minutes or so. Enough to take the crunch out and get them hot, but not so long that they turn into mush.
For my sauce I used every vegetable I had in the house so do the same for yours.
One small yellow onion diced
Tri-peppers – green, yellow and red bell peppers 1/2 a pepper of each color diced
The core of the Zucchini and Squash diced
Two large Tomatoes juiced and diced
3 cloves of garlic, minced -I like garlic mmmm
Fresh basil minced to taste
I sauteed all of my vegetables minus the tomatoes and herbs using coconut oil. I will get into the reason I cook with coconut oil later. While I had those vegetables cooking I squeezed the juice out of my tomatoes and set aside to use in my sauce. Dice the tomatoes and set aside to add later. Once all the vegetable were cooked through I took about a cup of the mix, added it to the tomato juice and pureed it in my food processor. I then added the tomatoes, the puree and the herbs into the remaining cooked vegetables to make my sauce chunky. You could always blend the whole thing, but I like chunky sauce.
I think this would be really good with shrimp or chicken. I didn't have any shrimp or chicken so I ate it vegetarian style.


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Wednesday, December 23, 2009
Happy WInter and Merry Christmas!
We are now on our winter break! A quick winter display was created by classes Many snowman, trees and snowflakes were painted up and displayed for the winter wonderland parties! Enjoy your time off and Merry Christmas to all!
7 comments:
Merry Christmas to you as well! I have so enjoyed your blog and Flicker site over the past few months. You have inspired me to add a more color into my student's lives.ReplyDelete
Thank you!
Merry christmas to you too! and a creative 2010!ReplyDelete
Merry Christmas to you and yours...hope your holiday is bright!ReplyDelete
Merry Christmas, I've really enjoyed your blog so far and can't wait to see your creativity in 2010!ReplyDelete
I hope you start adding posts soon! I'm suffering withdrawl.ReplyDelete
I love the painted flowers the top of your page. Can you tell us about the lesson that created them?ReplyDelete
Phyl, Thanks for the compliment! The flowers were for a rainforest display that the 4th graders created. They were also placed throughout our school as well. :)ReplyDelete
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What should I do , When I feel my baby's hiccups?
Now am 23 weeks and I can feel my baby's hiccups many times in a day itself. At that time should I have to do... Is there any problem ?
Posted: 01/16/2013 by Viju Mytie
Mom Answers
Sort by: best answers | most recent answers
1 - 3 of 3 answers
Dont worry yourself over this infact enjoy it! Its the most cutest thing ever feeling the rhythmic movement inside you (baby hiccups)!posted 01/27/2013 by Erum81
Hiccups are not only normal but necessary for a baby to go through. It's all a part of them practicing and learning to breathe. It's a good thing! Just enjoy it, there will be a lot of hiccuping from now on until you have your baby. My DD had hiccups multiple times a day from about 20 weeks on. Super cute :)posted 01/16/2013 by a BabyCenter Member
No baby will have the hiccups all the time, there's nothing you can do and nothing at all to worry about. It's totally normal. Just laugh and find it cuteposted 01/16/2013 by annie_bell
Answer this question


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Cave Trolls
Indiana Caves, Geology, Minerals, Treasure
Photos - Videos - Maps - Interesting Information
Now upload your photos / videos
Sullivan County
abandon sand & gravel pits and other interesting places
Interesting Geological Information for Sullivan,
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Live Weather Radar
Cooperative mapping programs between the USGS and the State of
Indiana began in the 1920's. Among the most popular products are the
topographic maps at the scale of 1:24,000 (1 inch on the map
represents 2,000 feet on the ground). These maps depict basic
natural and cultural features of the landscape, such as lakes and
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Contour lines are used to depict the elevation and shape of the
terrain. Indiana, which is covered by 710 maps at this scale, was
the first State under the program to have complete coverage. The
maps are used not only by engineers, scientists, and resource
managers, but also by the general public who enjoy hiking,
exploring, and other outdoor activities.
Interesting Midwest earthquake info from the USGS:
The central Mississippi Valley is the most earthquake-prone
region of the United States east of the Rocky Mountains. Crosses
show the locations of the many earthquakes recorded in the New
Madrid seismic zone since 1974.
The 400 terrified residents in the town of New Madrid (Missouri)
were abruptly awakened by violent shaking and a tremendous roar. It
was December 16, 1811, and a powerful earthquake had just struck.
This was the first of three magnitude-8 earthquakes and thousands of
aftershocks to rock the region that winter.


text:
What Tight End on the Chiefs Current Roster Will Fans Be Raving About Come the End of the Season?By: William Bruno Not too long ago, if you were to listen to Mitch Holthus on The Kansas City Chiefs broadcast you would hear him yell "TOUCHDOWN, Kansas City Chiefs" which was quite often followed by, "TOUCHDOWN, Tony Gonzalez!!!" Since those days ...
After Charles, Who Will Stand Out On Offense In 2014?By: Nathan Shellstein Anyone who followed the Kansas City Chiefs last year understood that Jamaal Charles was the bulk of the offense. He figures to be a huge part again in 2014, but the team is hoping for a bit more help. Here is a look at the 3 be ...
Other injury news:
Hudson is out for the season with a broken leg (see other threads).
Hillis is still in a walking boot.
Breaston is banged up with a knee injury.
Jacques Reeves was put on IR for what I think was a hamstring injury.
Links: Chiefs' Hudson done for year; team signs two linemen – KansasCity.com
Btw…title should say "has" not "had".
Good morning Chiefs fans! Good luck this week!
2012 NFL Team Total Stats – National Football League – ESPN
CHIEFS DAT at 442 yards per game
Who dat with the number one rushing attack in the NFL?
2012 NFL Team Rushing Stats – National Football League – ESPN
CHIEFS DAT at 192 yards per game
1. The playcalling – I was glad to see the OC stick to the running game late in the game, even though we were down. This is what I was asking for last week. The big runs by Charles worked because the defense was getting worn down.
2. The defense in the 2nd half. Both the pass defense and run defense was outstanding in the 2nd half (I couldnt watch the 1st half). The only 2 2nd half scores that NO got were after turnovers and with a short field. The run was getting stuffed up the middle by the DL, and the DL was also occasionally giving a pass rush. Id like to see more frequent pressure on the QB, though.
3. Good job by the OL, even with Hudson out. The line was doing a decent job in both pass and run protection. Not great, but decent.
4. Arena is getting close to breaking some punt returns. All around the special teams looked better.
1. Inability to SCORE in the redzone. We need to get more TDs and less FGs.
2. Either WRs werent getting open or Cassel couldnt find them. Without looking downfield it is hard to tell.
3. Bowe had another easy drop that could have been critical. We were able to overcome it, but that deep pass should have been caught.
4. Judging from what Mccluster's injury looked like, he is probably out 6-8 weeks minimum.
1. Jeff Allen played well as Guard.
2. Hillis was missed. Im hoping he just pulled a muscle and will be back this week.
3. Baldwin is making more of a presence in the passing game. I hope it continues.
4. Lilja did a great job at C. Hudson's loss was not as noticeable.
- Chiefs again release receiver Fred Williams - Kansas City Star
- Cushon signs with Kansas City Chiefs - Pittsburg Morning Sun
- Kansas City radio station objects to Chiefs drafting Hill, starts fundraiser - ESPN (blog)
- Kansas City Chiefs make the right move in picking up Eric Fisher's fifth-year option - EndZoneScore
- Kansas City Chiefs players visit Pittsburg family in hospital - Joplin Globe
- Chiefs release Jimmy Wilson, waive Cameron Gordon - Kansas City Star
- Do Chiefs have potential in backup QBs or are they just good college players? - ESPN (blog)


text:
Pride Sponsorship Revenues Up 7%
We are somewhat fortunate to have a very loyal sponsor base coupled with a good record in developing sound relationships between the community and corporate partners Said Pride President, Cecilia Chung.
The Principal Sponsors of the event, the San Francisco Chronicle and Bud Light, both increased their commitment this year. The Chronicle specifically gives cash to help compensate the performers at the event and increased their cash contribution this year so that the Pride Committee could extend payment to local entertainers as well as national headliners. Noahs New York Bagels also increased their sponsorship commitment this year and plan to raise money for local charity, Project Open Hand, at the event.
A large part of Prides sponsorship support comes from the media. Prides partnerships with publications, radio stations and television result in the event receiving advertising space worth over $1m. The Pride Committee has partnered with Clear Channel Communications, owners of KKSF, WILD 94.9, KMEL 106.1, KABL, KISS, STAR 101.3 and Channel 104.9 radio stations. WB20 will televise the entire parade live on Sunday, June 24, beginning at 10:30 a.m. WB20 will be creating special segments to air in the weeks before the Pride weekend focusing on what it means to be transgender, youth, gay Moslems, partnerships and the float building. Planet Out and Gay.com are promoting the event extensively on the internet. The San Francisco Bay Times, again, joins San Francisco Pride as a principal media sponsor. San Francisco Magazine, Genre, Hero, Odyssey and Instinct, will also be providing extensive promotion and in-kind participation. For the first year, Venus Magazine and Arise Magazine, both of which serve the African-American LGBT community, join the list of media sponsors and are helping to promote the Soul of Pride, the new African-American stage at the event.
The Soul of Pride is also being sponsored by the Black Brothers Esteem Program of the AIDS Foundation who provided cash to underwrite the costs of the stage. The costs of the Latin Stage are being met by a variety of sponsors, most notably Wherehouse Music. The Asian & Pacific Islander Stage is made possible with the assistance of Showtime Networks. The Dance Arena is being sponsored by Fag Fridays and Braindrops. Borders Books, as well as providing cash, also plan to promote the event extensively through their stores throughout Northern California.
Travel is another area where the Pride Committee receives sponsorship support. United Airlines have returned as the official airline of the event and is providing air travel for performers such as the B-52s, Ultra Nate, The Butchies, Shann Carr and Magdalen Hsu-Li to appear. Rooms for the performers are donated by the Galleria Park Hotel, its sister properties and the Argent Hotel. National Car Rental, which operates locally through a gay-owned dealership, provides cars for the Grand Marshals. Planet Hollywood are providing their restaurant for parties and events as well as providing gifts for the volunteers. The costs of the event are also underwritten, in part, by a grant from Grants For The Arts/Hotel Tax Fund.
San Francisco Pride Executive Director, Teddy Witherington, said: The list of sponsors is as diverse as the event itself. By working with both mainstream and community partners we inform our traditional audience and educate society at large.
For further information please contact Teddy Witherington at : (415) 864 0831


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Tales From the Bad Years
Tales from the Bad Years is a new musical about a group of interconnected acquaintances and strangers who enter their twenties with great expectations. Over the course of the show, these twelve individuals collide and eventually even begin to connect and grow up. They experience love lost and first mistakes and a party to end all parties. There's no doubt that the bad years make the best stories.
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Parallel Verses
New International Version
Don't be deceived, my dear brothers and sisters.
New Living Translation
So don't be misled, my dear brothers and sisters.
English Standard Version
Do not be deceived, my beloved brothers.
Berean Study Bible
Do not be deceived, my beloved brothers.
Berean Literal Bible
Do not be misled, my beloved brothers.
New American Standard Bible
Do not be deceived, my beloved brethren.
King James Bible
Do not err, my beloved brethren.
Holman Christian Standard Bible
Don't be deceived, my dearly loved brothers.
International Standard Version
Do not be deceived, my dear brothers.
NET Bible
Do not be led astray, my dear brothers and sisters.
Aramaic Bible in Plain English
Do not go astray, my beloved brethren.
GOD'S WORD® Translation
My dear brothers and sisters, don't be fooled.
New American Standard 1977
Do not be deceived, my beloved brethren.
Jubilee Bible 2000
Do not err, my beloved brethren.
King James 2000 Bible
Do not err, my beloved brethren.
American King James Version
Do not err, my beloved brothers.
American Standard Version
Be not deceived, my beloved brethren.
Douay-Rheims Bible
Do not err, therefore, my dearest brethren.
Darby Bible Translation
Do not err, my beloved brethren.
English Revised Version
Be not deceived, my beloved brethren.
Webster's Bible Translation
Do not err, my beloved brethren.
Weymouth New Testament
Do not be deceived, my dearly-loved brethren.
World English Bible
Don't be deceived, my beloved brothers.
Young's Literal Translation
Be not led astray, my brethren beloved;
Parallel CommentariesMatthew Henry's Concise Commentary
1:12-18 It is not every man who suffers, that is blessed; but he who with patience and constancy goes through all difficulties in the way of duty. Afflictions cannot make us miserable, if it be not our own fault. The tried Christian shall be a crowned one. The crown of life is promised to all who have the love of God reigning in their hearts. Every soul that truly loves God, shall have its trials in this world fully recompensed in that world above, where love is made perfect. The commands of God, and the dealings of his providence, try men's hearts, and show the dispositions which prevail in them. But nothing sinful in the heart or conduct can be ascribed to God. He is not the author of the dross, though his fiery trial exposes it. Those who lay the blame of sin, either upon their constitution, or upon their condition in the world, or pretend they cannot keep from sinning, wrong God as if he were the author of sin. Afflictions, as sent by God, are designed to draw out our graces, but not our corruptions. The origin of evil and temptation is in our own hearts. Stop the beginnings of sin, or all the evils that follow must be wholly charged upon us. God has no pleasure in the death of men, as he has no hand in their sin; but both sin and misery are owing to themselves. As the sun is the same in nature and influences, though the earth and clouds, often coming between, make it seem to us to vary, so God is unchangeable, and our changes and shadows are not from any changes or alterations in him. What the sun is in nature, God is in grace, providence, and glory; and infinitely more. As every good gift is from God, so particularly our being born again, and all its holy, happy consequences come from him. A true Christian becomes as different a person from what he was before the renewing influences of Divine grace, as if he were formed over again. We should devote all our faculties to God's service, that we may be a kind of first-fruits of his creatures.
Pulpit Commentary
Verses 16-18. - The connection of thought with what goes before appears to be this. God cannot be the author of temptation, which thus leads to sin and death, because all good and perfect gifts, and these only, come from him. Verse 16. - Do not err; better, be act deceived; μὴ πλανᾶσθε. The same formula is also found in 1 Corinthians 6:9; 15:83; Galatians 6:7.
Gill's Exposition of the Entire Bible
Do not err, my beloved brethren. For to make God the author of sin, or to charge him with being concerned in temptation to sin, is a very great error, a fundamental one, which strikes at the nature and being of God, and at the perfection of his holiness: it is a denying of him, and is one of those damnable errors and heresies, which bring upon men swift destruction; and therefore to be guarded against, rejected, and abhorred by all that profess any regard unto him, his name and glory.
Jamieson-Fausset-Brown Bible Commentary
16. Do not err in attributing to God temptation to evil; nay (as he proceeds to show), "every good," all that is good on earth, comes from God.
James 1:16 Additional Commentaries
Perseverance in Temptation
…15Then when lust has conceived, it gives birth to sin; and when sin is accomplished, it brings forth death. 16Do not be deceived, my beloved brethren. 17Every good thing given and every perfect gift is from above, coming down from the Father of lights, with whom there is no variation or shifting shadow.…
Cross References
Acts 1:15
In those days Peter stood up among the believers (a group numbering about a hundred and twenty)
1 Corinthians 6:9
Or do you not know that wrongdoers will not inherit the kingdom of God? Do not be deceived: Neither the sexually immoral nor idolaters nor adulterers nor men who have sex with men
James 1:2
Consider it pure joy, my brothers and sisters, whenever you face trials of many kinds,
James 1:19
My dear brothers and sisters, take note of this: Everyone should be quick to listen, slow to speak and slow to become angry,
James 2:1
My brothers and sisters, believers in our glorious Lord Jesus Christ must not show favoritism.
James 2:5
Listen, my dear brothers and sisters: Has not God chosen those who are poor in the eyes of the world to be rich in faith and to inherit the kingdom he promised those who love him?
James 2:14
What good is it, my brothers and sisters, if someone claims to have faith but has no deeds? Can such faith save them?
James 3:1
Not many of you should become teachers, my fellow believers, because you know that we who teach will be judged more strictly.
James 3:10
Out of the same mouth come praise and cursing. My brothers and sisters, this should not be.
James 4:11
Brothers and sisters, do not slander one another. Anyone who speaks against a brother or sister or judges them speaks against the law and judges it. When you judge the law, you are not keeping it, but sitting in judgment on it.
James 5:12
Above all, my brothers and sisters, do not swear--not by heaven or by earth or by anything else. All you need to say is a simple "Yes" or "No." Otherwise you will be condemned.
James 5:19
My brothers and sisters, if one of you should wander from the truth and someone should bring that person back,
Treasury of Scripture
Do not err, my beloved brothers.
Matthew 22:29 Jesus answered and said to them, You do err, not knowing the scriptures, …
Mark 12:24,27 And Jesus answering said to them, Do you not therefore err, because …
Galatians 6:7 Be not deceived; God is not mocked: for whatever a man sows, that …
Colossians 2:4,8 And this I say, lest any man should beguile you with enticing words…
2 Timothy 2:18 Who concerning the truth have erred, saying that the resurrection …
James 1:19 Why, my beloved brothers, let every man be swift to hear, slow to …
James 2:5 Listen, my beloved brothers, Has not God chosen the poor of this …
Philippians 2:12 Why, my beloved, as you have always obeyed, not as in my presence …
Philippians 4:1 Therefore, my brothers dearly beloved and longed for, my joy and …
Hebrews 13:1 Let brotherly love continue.
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Alphabetical: be beloved brethren brothers dear deceived Do Don't my not
NT Letters: James 1:16 Don't be deceived my beloved brothers (Ja Jas. Jam) Christian Bible Study Resources, Dictionary, Concordance and Search Tools
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text:
San Martin titi monkey (Callicebus oenanthe)
|Also known as:
|Andean titi monkey, Rio Mayo titi, Rio Mayo titi monkey
|Mono Tocón
|Callicebus (1)
|Male head-body length: 30 - 30.6 cm (2)
Female head-body length: 31.3 - 38.5 cm (2)
Tail length: 36.9 - 40 cm (2)
|c. 1.2 kg (3)
- Titi monkeys typically rest in a huddled position, with all four limbs brought together and the tail hanging vertically down.
- The San Martin titi monkey lives in small family groups consisting of an adult pair and their offspring.
- When it is not nursing from the female, the infant San Martin titi monkey is often carried by the male.
- Titi monkey pairs often perform loud duets in the morning to proclaim their territory.
- San Martin titi monkeys often intertwine their tails when sitting near one another.
The San Martin titi monkey is classified as Critically Endangered (CR) on the IUCN Red List (1) and is listed on Appendix II of CITES (4).
The San Martin titi monkey (Callicebus oenanthe) is a small New World monkey with a compact body, small, round head and relatively flat, high face (5). Its non-prehensile tail is roughly the same length as the body (2) and is covered in thick, soft hair (5).
The body of the San Martin titi monkey is covered in thick, light brown agouti fur, with orange fur on the belly, chest and inner surfaces of the limbs. Agouti colouration is characterised by hairs having multiple bands of colour, giving a somewhat 'peppered' or grizzled appearance. The San Martin titi monkey is also characterised by a white to buffy blaze on its face, extending up to the top of the head, and there are dark patches around the eyes (2) (6) (7).
The San Martin titi monkey is endemic to the upper Rio Mayo valley and adjacent areas in north-central Peru (1) (5) (8). This species was previously believed to occur only in the upper Rio Mayo valley, but recent studies have found that its range also extends further south into the Bajo Mayo and Huallaga Central (8).
The San Martin titi monkey has been recorded in a range of forest habitats, including secondary forest, bamboo stands, fruit crops, vine thickets and palm-dominated forest (7) (9). It appears to be most frequently found near streams and rivers, often occurring in flooded and seasonally flooded forests (1) (10). However, it has also been recorded in drier areas (8).
An arboreal species (5), the San Martin titi monkey usually occupies the dense understory of the forest (11). This species is active during the day, tending to feed in the early morning and resting around midday. Moving in social family groups, it forages for food and selects sleeping sites during the early to late evening (5). Like other titi monkeys (Callicebus species), the San Martin titi monkey moves around on all fours and rests in a characteristic huddled position, with all four limbs brought together on the branch and the tail hanging down (5).
The diet of the San Martin titi monkey consists mainly of fruit and insects, although it also feeds on seeds, flowers, leaves and other plant parts (7) (9) (11). In comparison with other titi monkeys, insects make up a considerable portion of the San Martin titi monkey's diet, particularly when other foods are scarce (7) (11).
The San Martin titi monkey is monogamous, living in a family group of around two to six, consisting of a strongly bonded adult pair and their young. The adult male leads the group in their foraging movements and often carries an infant when it is not nursing from the female (5). The adult male and female are territorial and defend their territory with loud vocalisations and aggression towards other individuals (3) (8).
Like other titi monkeys, the San Martin titi monkey is likely to give birth to one infant a year, after a gestation period of about five to six months (3) (5). Group members are very social and affectionate with one another and are frequently seen intertwining tails when they are sitting near to each other (5).
The main threat to the San Martin titi monkey is massive deforestation and habitat fragmentation within its restricted range. As a result, its population is estimated to have declined by over 80 percent in the past 25 years (1). The forests that this monkey inhabits are being torn down for timber, firewood and to cultivate rice, coffee and other crops, and titi groups are becoming increasingly isolated in the remaining forest fragments (1) (7) (10).
Deforestation in the region has been exacerbated by high levels of immigration and the construction of a major paved highway. The influx of immigrants has also resulted in a change from traditional subsistence and small-scale farming (1) (7) (10).
A further threat to the San Martin titi monkey comes from hunting for its meat (1) (7) (8) (10). Although not usually targeted by hunters, this species is likely to be taken when other game species become scarce and as habitat fragmentation increases access to the forest (1) (10). It is also commonly captured for the local pet trade (1) (7) (8) (10).
International trade in the San Martin titi monkey should be carefully regulated under this species' listing on Appendix II of the Convention on International Trade in Endangered Species (CITES) (4).
Unfortunately, little attention has so far been given to forest conservation within the San Martin titi monkey's range (1) (10). The Department of San Martín has 13 municipal protected areas, but most are poorly demarcated and routinely invaded by immigrants (10). However, the San Martin titi monkey may occur on some reserves, including Pabloyacu (10) and the Bosque de Protección de Alto Mayo (1).
Outside of protected areas, the indigenous Aguaruna community will play an important role in the protection of the San Martin titi monkey as it occupies large tracts of remaining forest. However, much of this land is rented to farmers for the production of rice, papaya and coffee (10).
Recommended conservation strategies for the protection of isolated titi monkey populations include surveying all possible habitats (1) (7) (10) and working with landowners to protect the San Martin titi monkey on their land (10). It will also be important to regulate new and existing farming settlements and to provide forest corridors to reconnect isolated titi monkey groups (7).
In 2007, the Proyecto Mono Tocón was set up with the aim of conserving the San Martin titi monkey and its habitat. This project works directly with local people, governments and other organisations to perform conservation, research and environmental education activities and to establish community conservation areas (1) (12). It is also investigating the possibility of creating a protected area in forest near Moyobamba, specifically to help conserve this highly threatened primate (12).
Find out more about the San Martin titi monkey and its conservation:
Proyecto Mono Tocón:
More information on primate conservation:
IUCN/SSC Primate Specialist Group:
This information is awaiting authentication by a species expert, and will be updated as soon as possible. If you are able to help please contact:
- Arboreal: an animal which lives or spends a large amount of time in trees.
- Endemic: a species or taxonomic group that is only found in one particular country or geographic area.
- Gestation: the state of being pregnant; the period from conception to birth.
- Monogamous: having only one mate during a breeding season, or throughout the breeding life of a pair.
- Prehensile: capable of grasping.
- Secondary forest: forest that has re-grown after a major disturbance, such as fire or timber harvest, but has not yet reached the mature state of primary forest.
- Territorial: describes an animal, a pair of animals or a colony that occupies and defends an area.
- Territory: an area occupied and defended by an animal, a pair of animals or a colony.
IUCN Red List (June, 2011)
- Hershkovitz, P. (1990) Titis, New World monkeys of the genus Callicebus (Cebidae, Platyrrhini): a preliminary taxonomic review. Fieldiana Zoology, 55: 1-109.
- Macdonald, D.W. (2006) The Encyclopedia of Mammals. Oxford University Press, Oxford.
CITES (July, 2012)
- Nowak, R.M. (1999) Walker's Primates of the World. The Johns Hopkins University Press, Baltimore and London.
- Thomas, O. (1924) New Callicebus, Conepatus and Oecomys from Peru. Annals and Magazine of Natural History, 9(14): 286-288.
- DeLuycker, A.M. (2006) Preliminary report and conservation status of the Río Mayo titi monkey, Callicebus oenanthe Thomas, 1924, in the Alto Mayo Valley, northeastern Peru. Primate Conservation, 21: 33-39.
- Bóveda-Penalba, A.J., Vermeer, J., Rodrigo, F. and Guerra-Vásquez, F. (2009) Preliminary report on the distribution of Callicebus oenantheon the eastern feet of the Andes. International Journal of Primatology, 30: 467-480.
- DeLuycker, A.M. (2007) The Ecology and Behavior of the Río Mayo Titi Monkey (Callicebus oenanthe) in the Alto Mayo, Northern Peru. PhD Thesis, Washington University.
- Mark, M.M. (2003) Some observations on Callicebus oenanthe in the Upper Río Mayo Valley, Peru. Neotropical Primates, 11(3): 183-187.
- DeLuycker, A.M. (2012) Insect prey foraging strategies in Callicebus oenanthe in northern Peru. American Journal of Primatology, 74(5): 450-461.
Proyecto Mono Tocón (July, 2012)