text:
Thursday, June 16, 2011
Minor Update to Member Reviews
1,393 comments:
This should go over real well :-PReplyDelete
- AnonymousJune 16, 2011 at 8:43 AM
netflix,the company that doesnt care anymore.you people just dont get it do you?ReplyDelete
- AnonymousJune 16, 2011 at 8:50 AM
So you are essentially getting rid of another way people can use to find movies?ReplyDelete
What is the point then of having "critic picks" if you are already eliminating the ability for netflix user a to see all of netflix user b's reviews? Isn't this essentially the same thing?
"Pardon us while we continue to remove all functionality from our website."ReplyDelete
- AnonymousJune 16, 2011 at 8:54 AM
If you are unhappy with New Look and Feel for the Netflix Website Blog site being full.ReplyDelete
Fax comments to Netflix Corporate
Fax number 408.540.3737
Attn. Reed Hastings
Netflix, Chief Executive Officer
Or call 408.540.3700 Press 5 for enter by name starting with first name and then last name using keypad.
Michael Spiegelman, Director of Product Management
Andrew Rendich, Chief Service and Operations Offers
Reed Hastings, Chief Executive Officer
Obviously most of the earlier comments are from people who are upset. I would say this: I can see that the avatars and bios are less useful, but some sort of nickname (and a registered one at that) is important to me when I look for reviews. If all reviews are anonymous, I don't know which ones I can trust.ReplyDelete
To access watch instanly without current changes.
PS We don't like the reduced functionality. Please add back sorting, ratings, titles, and previous viewed. Please respond to the outcry of your customers.
- AnonymousJune 16, 2011 at 9:01 AM
Bad Idea. I count on particular users reviews, ones I find dependable to select movies to watch. I also write a lot of reviews for the same purpose for others who may share my tastes. Makes no sense.ReplyDelete
- AnonymousJune 16, 2011 at 9:09 AM
EMAIL CONTACTSReplyDelete
Leslie Kilgore Chief Marketing Officer
Reed Hastings Chief Executive Officer
Yay, MORE reduced functionality.ReplyDelete
The reviews aren't even easily accessible, thanks to the new child and monkey-approved UI.
This thread is going to fill up to 5,000 pretty darn quick. We're still angry. Ignoring us won't make it go away. We are going to flee to your competitors, and you will deserve to crash and burn.
I've been a netflix subscriber for over five years and have had no complaints until now.
- AnonymousJune 16, 2011 at 9:11 AM
Way to continue shitting on your customers. I am officially canceling my account tonight.ReplyDelete
- AnonymousJune 16, 2011 at 9:15 AM
how bout getting rid of the new format - IT SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!ReplyDelete
I was expecting an announcement that you were bringing back the old format. Instead you are taking more away?! Are you TRYING to make people cancel accounts?ReplyDelete
- AnonymousJune 16, 2011 at 9:18 AM
I am officially canceling my account - Hello HULU!ReplyDelete
- AnonymousJune 16, 2011 at 9:20 AM
what are you people thinking? are you guy intentionally trying to piss off your customers?ReplyDelete
i cant possible comprehend how you all think these changes are improvements.
im not sure how zero organization, no titles and a hideous slow layout would make things "easier"
change this god awful trash layout before you make anymore "improvements"
whats even more disturbing is the response from steve swasey claiming its eaisier, cleaner and most users prefer it, which we all know is a complete crock of $hit.
your customers have spoken and you have chosen to ignore them. not smart at all seeing as how the market is beginning to get competitive. if netflix doesnt change this admonition (seriously it is soooooo bad) then i will with out doubt cancel my service.
Another step toward mediocracy. Nice. This all started when you tried to remove secondary user profiles, queues and the launch of the API. You've been slowly chipping away at all the features of Netflix... Sadly no one has taken the reins using the API.ReplyDelete
- AnonymousJune 16, 2011 at 9:22 AM
- AnonymousJune 16, 2011 at 9:27 AM
You are wrong. Your suggestions based on my previous rentals are always very bad but I check out other people's reviews all the times by clicking on their Avatar to see what other movies they liked/reviewed and what I should add to my queue.ReplyDelete
I haven't complained before, but I do in this case. How much could it add to costs to see somebody else's reviews when I can always see my own?
I don't mind the loss of the avatars. I found it annoying trying to change mine, so I never did.ReplyDelete
I DO think usernames should remain. It's always better to have transparency in any sort of review process, even when it's on a website where you've already payed to view the stuff.
I attempted to send my comment about my extreme dislike of the new streaming format. The new format is horrible. There are not as many choices and the time that it takes to scroll one by one looking for titles is awful. Please change it back to the way that it was!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!ReplyDelete
Wack is all that I can sayReplyDelete
- AnonymousJune 16, 2011 at 9:39 AM
Netflix- do not remove or add any further functionality. Just get the site back to a usable state and make your customers happy!ReplyDelete
- AnonymousJune 16, 2011 at 9:41 AM
Are you ever gonna update your movie's???? The new ones are still the old ones. Why can't your get the newly released DVD's like all the other sites?ReplyDelete
Not A Happy Camper,
Thinking of going else where =(
- MichelleJune 16, 2011 at 9:50 AM
@Chris: my tortured eyes thank you for posting that URL!ReplyDelete
So, Netflix: given all the hate directed at the awful, awful changes you're implementing, when do you expect to change back to the functionality we used to enjoy? I had replaced my cable subscription with Netflix, but I can surely go back any time.
- AnonymousJune 16, 2011 at 9:51 AM
What is wrong with the leadership at Netflix. You keep taking away things saying that these are things people don't want and yet you see how many people are upset over this.ReplyDelete
How about listening to the customers for a change!
- AnonymousJune 16, 2011 at 9:51 AM
"We want to further screw our customers, who we've already completely alienated with our moronic streaming interface."
- AnonymousJune 16, 2011 at 9:54 AM
Wow, I came on here to voice my concerns about reviews not coming through with proper punctuation. Also that I was unhappy that you removed the Friends feature some months past. Now I see this. (A "minor update"? How about a "major screw job"?)ReplyDelete
There was a time when I told everyone how much I LOVED Netflix. Those days are over. I will most likely be moving on.
- AnonymousJune 16, 2011 at 9:56 AM
That seals it. When my queue is done, I'm done with Netflix. The blatant disregard for customer opinions is a bridge too far.
- AnonymousJune 16, 2011 at 9:58 AM
As a form of protest, rate everything one star and leave this as your review for every movie you rate wether it's good or not.ReplyDelete
"I refuse to rate this movie properly until Netflix listens to it's customers and starts adding functionality to it's website rather than taking it away! Instead I have rated it one star as a way to show my displeasure with Netflix recent changes. If you feel the same way please rate movies in a similar fashion."
See if that gets their attention.
- AnonymousJune 16, 2011 at 9:58 AM
I bet we'll 5,00 more comments within the next 5 days about how horrible the new site is ...and Netflix just continues to ignore the problem and hope it goes away.ReplyDelete
- AnonymousJune 16, 2011 at 10:01 AM
It seems to me like they want you to leave. I don't think they can compete in the streaming business for much longer.ReplyDelete
Good idea, but it won't let you use the word "Netflix" in a review.ReplyDelete
I wrote Net"flix" and it went through, but who knows if it will actually post.
- AnonymousJune 16, 2011 at 10:03 AM
Great! Now that they are finished with that "Minor Update" what will they do next? Remove the ability to watch video?ReplyDelete
Fix the update or put the old one back! In the meantime, try communicating with your users to let them know you atleast hear thier frustration and are working towards a solution!
You can not leave a post about the last update...well the enw look sucks!!!! HATE IT!!! hurts the eyes ........can we get an option if we want to have it or not?ReplyDelete
- AnonymousJune 16, 2011 at 10:08 AM
I'm delighted to see that your stock is getting crucified today. :)ReplyDelete
Hopefully, it will continue to free fall until you pull your heads out, and fix the interface.
- AnonymousJune 16, 2011 at 10:10 AM
WOW! I did not think it could get any worse ... thanks for removing more ways to find good movies. I was waiting for a response to the previous change, but instead got this. Time to cancel!ReplyDelete
Hey Gang, Martin here from Netflix. We will no longer be offering movies of any kind to rent or stream. We're trying to simplify things here. Thanks for understanding. Cheers!ReplyDelete
I'm wondering what they're going to do with the rest of the site? Is this non-functionality going to apply to the regular DVD search?ReplyDelete
I'd be fine if they kept moron-o-vision for the barely sentient customer base they seem to want to cultivate, but gave people who actually like movies and choose them based on something other than the pretty pictures on the box more choices and functionality.
- AnonymousJune 16, 2011 at 10:20 AM
Sorry if I'm beating a dead horse, but, the day after Netflix adds only ONE new Android phone to their list for streaming support, THIS is the new discussion? This is the new update? Why couldn't you tell us where your efforts are going FROM THIS POINT to add new phones? Which phones? When? How much longer? Game Over Netflix. PEACE.ReplyDelete
- AnonymousJune 16, 2011 at 10:21 AM
- AnonymousJune 16, 2011 at 10:21 AM
Your updates are frustratingly anti-consumer. Is this what happens when a company becomes so large that it's customers no longer matter? No doubt someone who is completely out of touch at the top decided that there would be a new interface and we'll all love it. Corporate mandate.ReplyDelete
Having to go through twenty some pages to see what's available? That's completely insane. We want the ability to sort, a basic operation whos value is obvious to a ten year old.
The functionality of your site has plummeted to unacceptable levels.
While our money isn't important to you it is to me. As a result I'm downgrading my account to the bare minimum for now. I suggest others do the same.
Netflix, you continue to IGNORE your customers. You remove features that we want. You make changes that we don't want. YOU DON'T EVEN PROVIDE A METHOD FOR YOUR CUSTOMERS TO PROVIDE FEEDBACK REGARDING YOUR ACTIONS (other than this blog which fills up at 5000 posts). I am STILL upset about the UI changes, especially for the PS3 and PC, where the side-scrolling makes me NOT want to watch anything.ReplyDelete
The removal of Bios and Nicknames (could care less about avatars, but others may) is another nail in the coffin. I rely on that information to determine the credibility of the reviewer. I have a question, HOW DO YOU KNOW WE DON'T USE THEM??? Do you guys have Extra Sensory Perception (ESP) or something that tells you what I think and feel? Because you sure as hell have NEVER asked me and I've been an avid user of Netflix since 2006 (and have never been asked ANYTHING by Netflix). Seriously, where do you get your data for customer research?
Netflix, do yourself (and your customers) a favor. Provide a feedback forum, or some sort of mechanism which allows your customers to engage PRIOR to making drastic changes to the usability of the product.
I have already reduced my membership down to 1-disc a month program (from 3-disc) as a direct result of previous issues and changes. My next step is probably cancellation of Netflix altogether, at least until you guys decide to change your ways and stop relying on inaccurate customer data and get the real feedback from your real customers.
- AnonymousJune 16, 2011 at 10:25 AM
Bring back the old interface! The redesign is makes Netflix unusable!!!!!!ReplyDelete
Why in the world would you remove all identifying information from the member reviews? What good is an anonymous review? Bad move, Netflix. Really bad move. You are worried about server space when you rule the movie delivery market? How stupid do you think we are?ReplyDelete
- AnonymousJune 16, 2011 at 10:40 AM
Thanks, Netflix, for caring even less what your paying customers think. Their opinions matter more than your actions show.ReplyDelete
I don't really care much about this change, as long as member reviews remain. It's the new "watch instantly" format that I find impossible to use. I am hoping for an announcement soon that you've fixed this.ReplyDelete
Please change watch instantly back to the way it was. This is horrible.ReplyDelete
Didn't they just add a % like you feature? Wouldn't that make you care more about who's review you were reading?ReplyDelete
Although, on the other side, I understand that it's easier to turn something off than police it.
- AnonymousJune 16, 2011 at 10:51 AM
Tell Michael Spiegelman to put back the RESUME watching movie button that his updates have deleted.ReplyDelete
The RESUME button is absolutely necessary.
I'm surprised that Netflix refuses to address previous comments related to the new user interface. To me, that is terrible customer service--Netflix won't even address the comments??ReplyDelete
What happened to the old Netflix that had such great customer service?
- AnonymousJune 16, 2011 at 10:55 AM
The funny thing is, with all of the extra pictures rendering on the front page, they are actually spending more on bandwith than they were in the past.ReplyDelete
As for the removal of the profile link on reviews:the reviewers profile picture, and user name isn't necessary, so I don't have a problem with removing that.
However, I would atleast like to know how compatible the reviewers thoughts of the movie are to my own.Then have a link to more reviews by that reviewer.
- AnonymousJune 16, 2011 at 10:59 AM
When are you going to fix the UI you destroyed last week? You know the things wrong with it. Just look at the 5000 comments left in the previous blog (before it maxed out).ReplyDelete
"constantly working to improve the Netflix experience"ReplyDelete
Please, don't piss on my leg and tell me it's raining. Removing more and more features is apparently deemed a necessity and that's all well and good- it's certainly Netflix's prerogative. But don't insult my intelligence by transporting me into some b.s. Catch-22 world where you lessen the value of your service and then tell me you're improving the experience.
I am accutly watching cable again because this new watch instantly is such a headache, I am seriously considering amazon I just signed up for there free trial, netflex better make some changes fast.ReplyDelete
- AnonymousJune 16, 2011 at 11:30 AM
Again - Chiming in on the horrible interface you folks rolled out with the last announcement - online in various news sites you have received well over 25,000 complaints from irate users. Please understand that PC users are not using a gaming controller to peruse the site, and as such want, need and expect better functionality.ReplyDelete
Please reconsider and roll back.
"We're constantly working to improve the Netflix experience, and by removing these little-used features we are simplifying the review process.ReplyDelete
Posted by T. Willerer at 8:21 AM "
Why are they so little-used, T. Willerer? Because you gutted the community features. What's people's incentive to post reviews when you don't allow any kind of community to develop. No Friends feature and no comments allowed on reviews. Now a "minor update" where you're removing all identifiable info for reviews? What is this, something to do with legal privacy issues? Now that you're gutting reviews, the next "minor update" will no doubt be a regretful post that so few users are posting reviews that you've decided to scrap the feature altogether. Such a shame, really--you tried your best. You regret to inform us that you must put your energy into what the market actually wants and not what a few picky users with high standards want. Or maybe you'll just delete all the negative reviews. The fact that you don't feel the need for any more explanation than what you've given tells us all we need to know. My next minor update to you will be that I'm downgrading my service and on my way to canceling. Hopefully it will help "simplify" matters for you to have fewer customers.
- AnonymousJune 16, 2011 at 11:43 AM
Where are the critic reviews! That was one of the best part of your website. Looking at reviews of a movie you were considering and seeing what LA Times, NY Times thought about it!!ReplyDelete
This new website is an improvement.
Wow! I've been a netflix customer for about five years and have never made a complaint before but this is horrible!
- AnonymousJune 16, 2011 at 11:43 AM
Waiting until the end of the month before I decide for sure if I want to make a "minor update" to the status of my membership here.ReplyDelete
I haven't been a member long enough to get really used to the old layout, but it was immediately obvious that they new design is a major step back.
You guys are really trying hard to piss off your users just because some study says that people are too dumb to handle a fully functional interface. Thanks for not letting me decide if I'm too dumb to handle all those scary buttons and features. Maybe next update you can just automatically stream Jersey Shore when I sign in?
hate the new layout, it takes to long to find a movie to watchReplyDelete
- AnonymousJune 16, 2011 at 12:00 PM
First off, I did not comment on your previous update to the website even though I felt it was horrible. I thought that I would give it some time. This new update limits the user even more in their ability to search. I was not considering cancelling before, but I am considering it now. I find it offensive that you are trying to say these are updates to enhance the user experience. We all know these changes were put in place to control our viewing of certain instant titles. Shame on you guys.ReplyDelete
Yeah, a little honesty would have been nice.ReplyDelete
"We realized we had to obfuscate our shitty selectio, so here are some big shiny boxes to click on. Please don't try to do anything other than click the giant shiny box."
- AnonymousJune 16, 2011 at 12:07 PM
How about fixing the watch instantly page Netflix. A simple roll back should do the trickReplyDelete
- GinsuVictimJune 16, 2011 at 12:08 PM
Wow, I was not expecting this. Netflix hates us so much they don't even care to know our names.ReplyDelete
- AnonymousJune 16, 2011 at 12:08 PM
Netflix: I was a fan and a very happy customer from the beginning to just a few days ago. Now I'm looking for the "Close My Account" button. Unless these self-imposed issues with the site are addressed IMMEDIATELY, I'm gone, and I'm taking a bunch of others with me. NF has gone from "pretty good value" to "gives me a headache and I want it to go away".ReplyDelete
- AnonymousJune 16, 2011 at 12:12 PM
It was already hard to find my reviews after I posted them to see if anybody voted on it -ReplyDelete
without my avatar and nickname it is now all but impossible to find them - I wont even bother writing any more reviews now.
I am sure this is the first step in eliminating reviews entirely -
which is the last interactive feature left on Netflix -
Why are you so intent on destroying all social aspects of your site?
Nexflix is nothing but an online video store now.
- GinsuVictimJune 16, 2011 at 12:12 PM
Did you know we can't say "netflix" in our reviews?!? WTF?!?ReplyDelete
I was trying to re-post the suggested review above and was told "netflix" was not allowed.
- AnonymousJune 16, 2011 at 12:20 PM
The days of me recommending Netflix to friends and family are over.ReplyDelete
- AnonymousJune 16, 2011 at 12:21 PM
Well it has become very obvious that you really have no interest in your consumer base. It has been stated, one could even say scream, to return the old format.ReplyDelete
For a company that "says" they are based on customer satisfaction, you don't really seem to care if your customers are satisfied. There has not even been so much as a post saying we have read your complaints and will be addressing the issue.
After being a loyal customer for the last 3 years, it saddens me to say that on 6/19/11 I will be cancelling my Netflix account.
Maybe if enough of us cancel our accounts...you will listen then..
- AnonymousJune 16, 2011 at 12:29 PM
Tom Willerer, thanks but no thanks. I don't like what you are doing here. Michael Speigelman, I'm not excited about what you did. Steve Swasey, you WILL change the UI back.ReplyDelete
You guys are killing Netflix with your decisions. You are cutting your own umbilical cord and aborting your children who have been faithful to you.
Your market research is not working. You must fix this before we all go away.
If you don't, I shall organize protest in Los Gatos. The bay area is a small place with a lot of people.
- AnonymousJune 16, 2011 at 12:37 PM
The only people this new format is more useful to are people who rent 1 film per month and don't use the site for what it was originally intended for ...ReplyDelete
The new layout is terrible, and removing the avatars and usernames from reviews is just plain dumb. Please return the site to what it was before you mucked it all up. It is becoming less and less satisfying every time a change is made.ReplyDelete
- AnonymousJune 16, 2011 at 12:38 PM
Hulu: take note and do the opposite. Seriously, with Criterion moving over to Hulu, it looks all the more tempting now.ReplyDelete
Maybe with the next blog post, Netflix will disable comments.
- GinsuVictimJune 16, 2011 at 12:48 PM
One actual good thing I just noticed. We can now "manage video quality". I think Canada has had this option, but it was not available in the US (I think it was in the past, not sure).ReplyDelete
We're canceling your membership just as you asked, effective Thursday, June 16, 2011. We hope you enjoyed the service – and we'd love to have you back someday.ReplyDelete
–Your friends at Netflix
I just cancelled my account, since there is no direct feed back in the cancellation process, I sent a quick email to
Communications through this e-mail link are monitored by the Company's General Counsel, who periodically reviews the inbox and forwards messages to members of the Board, as appropriate. Responses to any e-mails will be at the discretion of the copied Board member(s) and/or the General Counsel. Messages concerning the Netflix service or account-related matters will be forwarded directly to our Customer Service department.
- Done_with_netflixJune 16, 2011 at 12:52 PM
Fuck you Netflix.ReplyDelete
- AnonymousJune 16, 2011 at 12:54 PM
Wow, I've been with Netflix for many years and have always been the one to shake my head and say to my friends "why aren't you using Netflix? It's amazing!".ReplyDelete
But, now something has changed (not for the better!) with development of new strategies for the Netflix product and site.
Recent changes have been pushed out without any real input from loyal customers...if the thought is that these changes will bring in some new customers....maybe. But,while they are getting a few new customers, Netflix is going to rapidly loose those loyal customers (like me) who have been big supporters of Netflix as it grew its business.
I for one, do not find the Netflix "recommendations" very useful at all. What I do rely on is the average star ratings and reviews from other users, and the ability for me to quickly sort through all the "recommended" crap movies to find something I want to watch. Now, this functionality is all being removed from the site!
I will not waste my time sifting or scrolling through pictures to find something. I will however start spending that time trying other services...Hulu, my cable on-demand....anything I can use to quickly find something to watch!!
Netflix, please take the iPads and Android pads away from your product developers....or teach them to also test user interfaces on other platforms. Not all of us use an iPad or iPhone to "flip" through Netflix titles!!
- AnonymousJune 16, 2011 at 12:55 PM
"Hi, Tom Willerer here" Another fucking asshole.ReplyDelete
"We're removing avatars, nicknames and bios associated with reviews, as very few Netflix members use them." People did use them until you fucking pricks removed the friends feature... that everybody used. What a fucking cunt you are.
"We're constantly working to improve the Netflix experience," Tell that to every one of you customers that you constantly keep fucking up the ass. Think new webpage or Silverlight for example
"and by removing these little-used features" Like freinds or the ability to actually find something to watch.
"we are simplifying the review process." Go fuck yourself.
- AnonymousJune 16, 2011 at 12:59 PM
I'm laughing at all the "Anonymous said...they don't like anonymous reviews" posts.ReplyDelete
Netflix. This is your peak, and the beginning of your downfall. Competition that actually listens to its paying customers will usurp you.ReplyDelete
Remember how huge and invincible Myspace was 4 years ago? And Yahoo 10 years ago? Yeah.
- AnonymousJune 16, 2011 at 1:09 PM
Cancelled until you can get your friggin' act together, Netflix! Sack up and admit the new changes are crap!ReplyDelete
- AnonymousJune 16, 2011 at 1:11 PM
I keep checking the calendar and realizing that it's not April 1st. Your incessant streak of changes to the site sort of makes me feel like I'm Bill Murray in Groundhog's Day. Let me play that instantly. Wait, I can't, the interface is not longer usable. At least I can read comments other Netflix users have left. Oh wait, there's no point if I can't see their name and avatar. Pretty soon Netflix is going to start removing sound from its videos.ReplyDelete
- AnonymousJune 16, 2011 at 1:12 PM
How about designing functional and convenient user interfaces? That'd be an excellent start.ReplyDelete
All netflix interfaces have been getting worse with each iteration. The problems are too numerous to list so I won't even bother attempting to list them.
Seriously. Fire the interaction design team and anyone responsible for approving these GUI abominations. It is mind-boggling that such a massive company can consistently churn out such horrible user interfaces.
I just emailed email@example.com
If the people who make the actual financial decisions get enough feedback (I doubt most of them even know of the existence of this blog), then they may take the shiny toys away from overzealous developers trying to put their own stamp on a site that had very, very little wrong with it.
Correct course Netflix before you're just another internet footnote trying to play catch up with a competitor that listens to the community.
- AnonymousJune 16, 2011 at 1:19 PM
I will be cancelling soon, before my monthly payment because of your Piece O Shit new format webpage.ReplyDelete
- MarnieJune 16, 2011 at 1:24 PM
So this says to me "Hey everybody, we're continuing to ignore your feedback, and the demands from out customers. Here's another change you probably won't like. Oh by the way, if you call, e-mail, post, or contact us in any way we won't really respond to you. We'll just pretend to listen while having absolutely nothing valuable to say in return." Hey Netflix. FIRE YOUR ENTIRE STAFF! You realize your stocks are down more than $9 just since Monday?ReplyDelete
I'm rather amused by all this. No, I won't be canceling my account now. Netflix is still by far the best video site for instant and dvd. As long as that is the case it would be stupid for me to cancel. And that's unfortunately what Netflix is banking on.ReplyDelete
With that said, it's sad to see Netflix turning away from a customer-focused approach. I've had a Netflix subscription for 5 years and have watched then introduce "Watch Instantly" from the beginning and have seen the company grow first hand. I've always enjoyed being a customer as Netflix always seemed like a great thing to be a part of. I've watched them do great things, and it's sad to see what I call as the start of a downward spiral. It will be years before another company can offer the mass amount of titles as Netflix, but it will happen someday. Amazon and companies like them surely have the power to. And if not, if Netflix continues on this track, they'll be bought out eventually anyway. Hopefully by a company that cares about it's fans and truly respects their opinions. I mean I get it, some things just have to go, like when they dropped the Friends feature. I got it, I understood. They're reasoning seemed warranted. But lately that's not the case. And Netflix is making it clear it has no intention of listening to its fans and responding to negative feedback.
As soon as someone can offer the catalog Netflix has or larger and proves to me they care about their customers, I'm gone.
Bah, sorry for all my "it's" and they're's that should be "theirs". Next time I'll proof-read. :PReplyDelete
I blame Netflix.
- AnonymousJune 16, 2011 at 1:32 PM
Member Reviews are useless without the ability to click and see how that Member reviewed movies that I like/dislike. Unless I can see if we share similar opinions about movies, I have no idea whether their reviews are relevant to me.ReplyDelete
Also, the Critic Reviews are not currently available.
- AnonymousJune 16, 2011 at 1:33 PM
Account will be canceled on the 23rd, since the 24th is my billing date. Might as well use what I have already paid for with mailed movies. After that, I am gone. Been a costumer for a couple years but the new layout and now the review changes, I won't give another penny.ReplyDelete
- AnonymousJune 16, 2011 at 1:35 PM
Do you realize that my account on Twitter of @hatesNetflixUI does a better job responding to people who twit about Netflix than you do?ReplyDelete
I've already cancelled my Netflix account because of the new UI changes.ReplyDelete
I am willing to restart my service provided they offer the option to revert to the old interface, but I have no way of knowing it has been done now.
Please update the Netflix blog if these changes have been reversed.
Scrolling in the new interface is still giving me a headache....ReplyDelete
- AnonymousJune 16, 2011 at 1:44 PM
Since the change in format I find my self using amazon prime video on demand more. Now that your hacking more functionality out I will probably find my self using it even more still. Eventually I can just drop my subscription to netflix. I believe the biggest mistake you've made so far is removing the ability to view and sort on attributes like ratings, and year; which is the main reason I started using amazon prime again.ReplyDelete
- AnonymousJune 16, 2011 at 2:09 PM
Seriously - first you change the totally workable and user friendly layout. I hate, really hate the new one. You must want people to change companies. I'm just about to do so.ReplyDelete
- AnonymousJune 16, 2011 at 2:10 PM
Ditto on the comment "I was expecting an announcement that you were bringing back the old format. Instead you are taking more away?! Are you TRYING to make people cancel accounts?"ReplyDelete
I remember when you removed the old indication telling me how similar people are to me. That information was useful, but not critical. The new design really is a show stopper. I'm unhappy with this new proposal to take away things you already have, but the design is awful. Listen to your customers. We're not less angry. We're more angry about being ignored and treated like we do not know what we want.
In general, what is the point of removing features that you used to have. Are you worried your interface is confusing to somebody? Who? Everybody I know liked the old interface and found it very easy to use. What...is...the...point? Why piss people off unless there is a very good reason to do so?
Huh. I just saw another user comment about Amazon Prime video. I did not know about this service. Those that read this might want to consider switching if the atrocious interface and culture of taking away functionality continues unresolved.ReplyDelete
- AnonymousJune 16, 2011 at 2:19 PM
Email firstname.lastname@example.com with constructive criticism (there's plenty), everyoneReplyDelete
- AnonymousJune 16, 2011 at 2:21 PM
"We're constantly working to improve the Netflix experience, and by removing these little-used features we are simplifying the review process."ReplyDelete
If it's an improvement, the reason why it's an improvement shouldn't require a piss-ant explanation like this.
- AnonymousJune 16, 2011 at 2:25 PM
"Hi, Tom Willerer here" Another fucking asshole.ReplyDelete
"We're removing avatars, nicknames and bios associated with reviews, as very few Netflix members use them." People did use them until you fucking pricks removed the friends feature... that everybody used. What a fucking cunt you are.
"We're constantly working to improve the Netflix experience," Tell that to every one of your customers that you constantly keep fucking up the ass. Think new webpage or Silverlight for example
"and by removing these little-used features" Like friends or the ability to actually find something to watch.
"we are simplifying the review process." Go fuck yourself.
- Marty SelnickJune 16, 2011 at 2:28 PM
You're making a lot of perfectly dreadful mistakes. Someone should be fired. Very poor business sense. You can't move product while making it hard for people to navigate your site. And, did you not realize that the reviews people wrote were like a kind of free advertising for you? How dumb!ReplyDelete
- AnonymousJune 16, 2011 at 2:35 PM
You know. Instead of changing something else. Maybe you should fix the other problems people are already complaining about. Like, oh, I don't know. The new UI that you implemented? Did the 5,000 replies on the other post cease to exist? Really, if I wasn't already paid up for this month. I'd cancel my subscription. This is just asinine.ReplyDelete
as a web designer it is honestly BLOWING MY F****** MIND to see such a large corporation REPEATEDLY roll out what have to be some of the worst executed and least thought out usability overhauls of all time.ReplyDelete
GOD. I don't want to cancel my account, I really don't. I love Netflix, even though the watch online selection is comparable to a Walmart bargain bin, but my anger with such poor decisions and then a complete and total cold shoulder to customers' overwhelming outcries of dissatisfaction make me think that I HAVE TO CANCEL my account just to prove a point.
- AnonymousJune 16, 2011 at 2:38 PM
the reason for them taking all these social functions away is because they have been talking to facebook about having it put on there.they are slowly putting the nails in the coffin lid on themselves.the same things that helped destroyed blockbuster will be the same for netflix.keep pissing off these so called little groups of people and eventually there is no one left.ReplyDelete
- AnonymousJune 16, 2011 at 2:54 PM
Better start selling that Netflix stock people, company is going downhill fast.ReplyDelete
- AnonymousJune 16, 2011 at 2:55 PM
Seriously put down the blunt for 2 seconds and press the restore button and let us have our user friendly Netflix back, then you can go back to screwing around and getting paid for it.ReplyDelete
PLEASE NETFLIXS GO BACK TO THE WAY THE SITE USE TO BE UPDATES OR GOOD IF YOURE IMPROVING SEARCHING AND NEW MOVIES NOT MESSING UP THE WEBSITE MAKING CUSTOMERS WANNA CANCEL LIKE MEReplyDelete
- AnonymousJune 16, 2011 at 3:13 PM
Just a few competitors that probably care, probably have a better interface and probably have their own social network within ...ReplyDelete
http://www.zip.ca/ (Canadian)
I have been a Netlix member for 5 years and have always been tremendously happy with your service, which I have recommended to all my friends. However, I am so frustrated with the recent changes to your website that I will be soon canceling it soon if the site continues to function as it is now. Seriously, who the heck thought the new layout, and removal of functionality was a good thing? please listen to your customers outcry.ReplyDelete
- AnonymousJune 16, 2011 at 3:16 PM
Netflix must spend an enormous amount on advertising, almost everywhere I look I see an ad. If they listened to you all they could have less churn and more customers for much less?ReplyDelete
- AnonymousJune 16, 2011 at 3:18 PM
Yah, I'll be leaving Netflix. It's getting more and more stupid. It's bad enough it takes FOREVER to get new movies, and some new movies, say, BATTLE L.A. is still in the save section, but NOW THIS?!?!?!? Netflix, you SUCK.ReplyDelete
- AnonymousJune 16, 2011 at 3:20 PM
There is only one reason a company does this kind of stupid thing. Money. They don't give a damn about me or you. This is all money driven. Isn't greed beautifil? Not if it looks like the new Netflix user interface. How sad to see such a great service go SO wrong...ReplyDelete
- AnonymousJune 16, 2011 at 3:25 PM
Reduced functionality AND a user-unfriendly UI in this day and age?! You have GOT to be kidding me. "We're constantly working to improve the Netflix experience" is beyond a joke at this point. Congratulations, Netflix, for showing us that you don't need to care what your customers want; after all, there's no competition, right? Keep on keepin' on, netflix, and pretty soon WE will all be movin' on.ReplyDelete
- AnonymousJune 16, 2011 at 3:30 PM
Simply adding to the tally of completely dissatisfied customers. It used to be easy to look for some thing on the website. Now it is not. I, too, am considering cancelling my subscription very soon.ReplyDelete
It's amazing how many bad decisions this company has made in the last 2 weeks...ReplyDelete
- JackieJune 16, 2011 at 3:47 PM
Please provide an option to revert to the old format. Scrolling is extremely frustrating and often uncontrollable. This has made instant viewing only possible through my Xbox which requires additional fees to watch. I don't know why or how this update was supposed to be more functional or usable, but someone was wrong.ReplyDelete
As for user photos being removed--may as well. Already everything else to resemble interaction.
- AnonymousJune 16, 2011 at 3:47 PM
Nice. Not only is the streaming site now completely unusable, now it's *actually* completely unusable. The member reviews all say nothing except:ReplyDelete
There was a problem retrieving member reviews. Please try again later.
- Gold DustJune 16, 2011 at 3:48 PM
I can see that there are more member's canceling there account's again. I write a review for ever movie I watch.....I Am Not A Happy Camper. Why do you hate your member's so much? Netflix why don't you care?ReplyDelete
Sigh. Your web interface is junk - from us the users point of view. We are the PAYING customer!!ReplyDelete
You're ignoring the overwhellming amount of negative feed back.
Crunch the numbers around 200 said they liked it while over 3,000 said they didn't. And they continue to express their dislike in your other blog threads.
Obviously I don't like the competition as I've been with you for a very long time. Now there isn't much seperating you from the competition.
It's looking like I'll be following the others and leaving.
- AnonymousJune 16, 2011 at 3:50 PM
How can a company that was doing so well for its customers suddenly go so wrong? This is really strange.ReplyDelete
- AnonymousJune 16, 2011 at 3:56 PM
Did the CEO short his own stock? Why else would Netflix be self-destructing like this? Taking away even more functionality while everyone's furious about the previous screw up with the site?ReplyDelete
I just canceled my subscription.
- AnonymousJune 16, 2011 at 3:58 PM
Keep the feedback coming, you guys... Sounds like Netflix *really* cares what you think...ReplyDelete
- AnonymousJune 16, 2011 at 3:58 PM
Email firstname.lastname@example.com , since they obviously don't give a damn about their customers complaining on this purposely well hidden blog.ReplyDelete
- AnonymousJune 16, 2011 at 4:02 PM
Okay kids, this is what a monopoly looks like. Notice how it does what it wants and ignores its customers.ReplyDelete
- applealiaJune 16, 2011 at 4:05 PM
Well, that's it. I'm cancelling my membership the day before it ends (I, too, want to get my last few pennies worth).ReplyDelete
- AnonymousJune 16, 2011 at 4:09 PM
It appears you are constantly working to alienate your customers. You have 5000 complaints on your website which you won't even acknowledge. What's wrong with you guys?ReplyDelete
- AnonymousJune 16, 2011 at 4:10 PM
Why do you have movies listed, but they are not available to watch?ReplyDelete
Why not add them to the list when you can actually watch them?
- AnonymousJune 16, 2011 at 4:11 PM
I just called customer support to ask how to find newly released high-star content using the new interface. The customer rep said it's gone--Netflix is backing away from reviews and ratings.ReplyDelete
This is just the next step as Netflix deletes user reviews and ratings the way they killed the "friends" function. I can't imagine why they're doing this, but it sounds like star ratings are next on the chopping block.
I did cancel my subscription last week with absolutely no interest by Netflix in retaining me or finding out why I quit (other than a canned email stating I could come back--and replies are bounced). I came here today to see if anything had changed, and I see that it has, but for the worse. I like Netflix but I don't need it. And clearly they don't need me. Thanks to the poster up-thread who added links to alternative sites, although I may just stick with my premium channels and On Demand.ReplyDelete
- AnonymousJune 16, 2011 at 4:12 PM
Wow, instead of responding to the highly negative response of your last change you charge ahead and remove more functionality.ReplyDelete
Personally I don't care about avatars or nicknames. But I want to be able to have friends and see what they rated/reviewed a movie. I don't care at all what some random anonymous people said about the movie. I want to know what my friends thought. You removed this ages ago and I've been pissed about it since. Now you're taking it further. I guess I shouldn't be surprised.
- AnonymousJune 16, 2011 at 4:13 PM
You penis pops.ReplyDelete
Why are we living in bizarro world Netflix times?!
Either get your shit together or at least be honest and tell us it's all a ploy to reduce bandwith and hide your lack of content.
- chelseyclydeJune 16, 2011 at 4:14 PM
While this does not affect me nearly as much as the horrible interface change does, I do not approve of this change at all. I used those features subconsciously as part of judging whether I want to trust a user's review. Removing them may simplify the review process, but I cannot see that it improves it! I like knowing that a reviewer has some name and personality and isn't just an anonymous robot.ReplyDelete
- AnonymousJune 16, 2011 at 4:14 PM
This change doesn't bother me, but minor changes to functionality without adressing the MAJOR pr flap of the instant over haul is NOT going to go over well.ReplyDelete
maybe google chrome users will be able to fix it in the same way they fixed the instant sorting. Google chrome is the ONLY reason you people are still getting a red cent from me, so don't screw that up.
- AnonymousJune 16, 2011 at 4:15 PM
A movie site where I can't fucking sort movies by year or rating? Nothankyou.jpg Officially cancelling.ReplyDelete
- AnonymousJune 16, 2011 at 4:15 PM
Remove star ratings and ability to watch movies, please! I love Netflix but hate watching movies! This would be a great help to me so I can continue paying for Netflix without actually using it!ReplyDelete
I called customer service (and so should you, 1-866-716-0414 ) and the helpful operator (be nice to them, it's not their fault) sort of laughed under his breath and said that I'm certainly not the only person who's upset with the recent changes.ReplyDelete
The more people go through channels like calling customer service and commenting on tech blogs (nobody pays attention to this blog it seems), the more it'll gain momentum, especially in the tech media.
Embarrass Netflix in the media and they'll listen. Pretty ass-backwards considering we're the people responsible for their business existing in the first place.
- AnonymousJune 16, 2011 at 4:17 PM
This opens the floodgates for astroturf reviews from the studios. Great. Now the first review of every shitty movie will tell us how good is REALLY is!ReplyDelete
- AnonymousJune 16, 2011 at 4:19 PM
I wonder if Netflix is as good at ignoring their declining stock prices as they are at ignoring their customers.ReplyDelete
Oh and Netflix? The flowers? They are from Hulu and Amazon.
- AnonymousJune 16, 2011 at 4:21 PM
Thanks to a previous comment, i was able to install a Chrome extension that brings back the old site. It causes a tiny delay in page load, but it's better than nothing:ReplyDelete
Screw you Netflix 'management'.
- AnonymousJune 16, 2011 at 4:23 PM
Rub the semen out of your eyes and get back to work, Netflix programmers.ReplyDelete
- AnonymousJune 16, 2011 at 4:25 PM
I LOVE EVERYTHING ABOUT NETFLIX AND I THINK ANY CHANGES THEY MAKE ARE FOR THE BEST!!!!!!!!ReplyDelete
- BellevueBumJune 16, 2011 at 4:26 PM
"We're constantly working to improve the Netflix experience..."ReplyDelete
Yeah. Last week's UI change proves that.
Good point on the astroturf reviews.ReplyDelete
The chrome plug-in is a good kludge but I'm pretty sure the rest of the site is going to get the "improvements" pretty soon. How long will it work for?
Netflix's brand is ruined, and it deserves to die a slow and embarassing AOL-style death.
- AnonymousJune 16, 2011 at 4:28 PM
Please put the Avatars back in and allow us to read other members' reviews.ReplyDelete
Based on the fact I had seen Prime Cut with Lee Marvin and Gene Hackman and Wise Blood (one of Huston's last movies based on a Flannery O'Connor novel) the computer on this site recommended for me (drum roll)
with Peter Sellers. C'mon guys...you're a joke.
- AnonymousJune 16, 2011 at 4:31 PM
if you turn off javascript nf won't waste your bandwidth with all those large images.ReplyDelete
soon it's going to be like cable tv; sign on and you get your choice of one out of 500 old tv shows or cheap edited movies (they dropped those death scene documentaries - next its nudity - then fight scenes). but you will get those commercials.
if that's the minimalist, cost effective interface you want, what do you need to pay nf for?
- AnonymousJune 16, 2011 at 4:35 PM
Netflix's CEO is bailing out of the stock. He sold $1.3 million worth of Netflix shares today (June 16)--just as he did June 9, June 2, May 26, May 19, and May 12. That's a total of almost $8 million cashed out in 5 weeks.ReplyDelete
Check the history--all the insiders are selling: http://finance.yahoo.com/q/it?s=NFLX+Insider+Transactions
- AnonymousJune 16, 2011 at 4:36 PM
Why hasn't there been any reaction from netflix concerning the customer complaints on the new design? It would seem to be a good business practice to at least give some form of reaction when you receive such a huge backlash for a move that you have made.ReplyDelete
- AnonymousJune 16, 2011 at 4:38 PM
For one year or more Reed Hastings (CEO) has sold 5000 or more shares once a week or so. Almost a million dollars every week.ReplyDelete
- AnonymousJune 16, 2011 at 4:41 PM
Yeah, no one used sorting either, huh.ReplyDelete
What did Mick Jagger sing? "Your time is going to come!" Think IBM.
- AnonymousJune 16, 2011 at 4:41 PM
Yeah, it's pretty clear that some sort of backroom deal has been brewing for awhile. Not sure exactly what it means. Microsoft merger?ReplyDelete
- Andrew W.June 16, 2011 at 4:44 PM
You people are ridiculous.ReplyDelete
I originally hated the new UI, but it grew on me. You can see many titles quickly, scroll over and click on the title to get info.
The review revisions aren't even updated yet, but what I think with the nicknames being removed, I think you will still have your username, not your nickname. Anyway it doesn't matter.
The people who are crying and saying they will cancel aren't thinking. Why would netflix do this? To torture you? No, to offer a quicker, more functional website, which they are doing. It will take a few days to iron out the kinks.
- AnonymousJune 16, 2011 at 4:50 PM
The reason no one used them is because you took away all the original functionality that went along with the avatars, etc... when you killed off the Netflix friends. Two dumb moves don't make a right.ReplyDelete
- AnonymousJune 16, 2011 at 4:53 PM
Awesome, remove more features for no particular reason. Guess whose account isn't getting renewed at the end of the month?ReplyDelete
Awesome. You people have one fucked up idea about what customer service is supposed to accomplish. What a cavalcade of clueless douchebags.ReplyDelete
- AnonymousJune 16, 2011 at 4:58 PM
The new layout makes me not watch anything and I might cancel my subscription. Please bring back the old layout for instant view.ReplyDelete
- Netflix subscriber since 3 years
- Phil DisgruntledJune 16, 2011 at 5:05 PM
The new method of selecting movies is a mess. I want a sortable list by a small number of primary keys such as most recent, highest rated editors, highest rated users. For gosh sakes, who helped you design and test this new site. It is so awful customers will very soon vote with their wallets and you folks will end up unemployed. Who wants that, We users certainly do not and you employees certainly don't. GET OFF YOUR TAILS AND FIX IT BACK AND THEN BETA TRIAL ANY FUTURE CHANGES WITH A SELECT GROUP OF USERS>>>>>>>>>>ReplyDelete
- beeswaxJune 16, 2011 at 5:06 PM
Somebody upthread already said what I was thinking, so I'll quote:ReplyDelete
Member Reviews are useless without the ability to click and see how that Member reviewed movies that I like/dislike. Unless I can see if we share similar opinions about movies, I have no idea whether their reviews are relevant to me.
And to think that I used to LOVE Netflix! Boy, was that ever some unrequited love.
Does this mean that member reviews might actually show up?ReplyDelete
- AnonymousJune 16, 2011 at 5:11 PM
I'm using the Chrome extension asReplyDelete
well to make the site usable.
Oh - and Mr. Spiegelman? You're still a douchebag.
Yours truly,
- AnonymousJune 16, 2011 at 5:13 PM
Before you start making changes to other parts of the site, please fix your big booboo.ReplyDelete
- AnonymousJune 16, 2011 at 5:15 PM
Well, the limit to a thread is 5000 and there are already 4997 people telling you how much the new and unimproved interface sucks. This will be my last month with this crap.ReplyDelete
- AnonymousJune 16, 2011 at 5:38 PM
I agree with whoever said to rate everything 1 star till netflix starts talking to there customers giving us a damn good reason on why there ignoring us or fixes the problemReplyDelete
- AnonymousJune 16, 2011 at 5:41 PM
I was wondering if you guys could have an optional feature to disable movies of a certain rating from showing up on the movie suggestions. I know that there are parental controls, but I do not want to see the movie covers for R and X rated films and I do not want my kids to see them either. (We mostly use netfix to watch movies as a family.)Could you make an option with the parental control that would allow only movies with a certain rating to show up on the movie lists?ReplyDelete
- AnonymousJune 16, 2011 at 5:42 PM
Michael Spiegelman came to Netflix from Yahoo. Now it makes sense. Seems like corporate espionage from the inside (only being slightly sarcastic). First make Yahoo irrelevant then move on to Netflix.ReplyDelete
There are X rated films available on Netflix?!?!?! CANCEL MY UNSUBSCRIPTION!!!ReplyDelete
But seriously, uh, I've never seen a movie cover that was actually R rated itself; wanting to be shielded from their very existence is pretty silly.
Therefore, I'm sure Netflix will make it their #1 priority.
- AnonymousJune 16, 2011 at 5:45 PM
The previous post regarding the website's "new look and feel" has reached the max number of comments allowed, so I'm putting my comment about it here. I agree with the vast majority, "horrible" seems to be the word of choice. I think the message from your customers is loud and clear, please return to the old format, or give us an option to select which one we want to use. ThanksReplyDelete
- AnonymousJune 16, 2011 at 5:49 PM
can someone tell me where to find other services like netflix that stream movies? I can't scroll through these movie posters anymore, it hurts my eyes trying to find and read the moving text. I don't use the dvd's so I just need streaming and Netflix is too hard to use.ReplyDelete
- AnonymousJune 16, 2011 at 5:57 PM
Netflix is apparently pro-piracy, with the way they're pushing people away from paying for movies.ReplyDelete
- AnonymousJune 16, 2011 at 6:04 PM
I really don't care about the avatars, I guess, and those leftover "community" features have seemed out of place since they scaled back the rest a year or so ago (I still really miss the user lists, they were a valuable resource, and would have been even more so in the new Instant Watch era).ReplyDelete
I actually wouldn't be surprised to see the reviews go away altogether soon, along with the starred ratings.
I have to go along with everyone else here and say that the overall loss of functionality that accompanies these redesigns is utterly unacceptable. I have no problems with an aesthetic redesign, but to totally strip away the user interface is foolish, and Netflix's responses so far are arrogant and moronic.
They should look at how a site like Yahoo handles a redesign, allowing its users to opt in or out of a new version, while they work out the bugs and figure out what people actually use.
At this point, Netflix is only focusing on the lowest common denominator of their clientele, which is exactly what Blockbuster did in their declining years before a certain internet start-up with greater function came in and ultimately killed them. Hmmm.
Idiots, total idiots.
- AnonymousJune 16, 2011 at 6:06 PM
I'm confused. Why am I paying more for a reduction in services? I'm losing all faith in NETFLIX.ReplyDelete
Why bother tinkering with the reviews? You guys seem intent on hiding them, along with any other metadata about a title, behind your giant marquee of scrolling movie posters. Just let the reviews and stars die a quiet, dignified death. As my account will next month if you don't start working for your customers again.ReplyDelete
- AnonymousJune 16, 2011 at 6:11 PM
Andrew W. be trollin' up there.ReplyDelete
If Netflix cared at ALL about their customers, they would have answered us directly already.
- AnonymousJune 16, 2011 at 6:12 PM
A Netflix without stars, sorting, reviews, usability = a Netflix I won't be paying for.ReplyDelete
Suck it, Spiegelman.
How dare Netflix not respond to the overwhelming amount of negative feedback about the new interface? Respond! We want to know if you give a damn or if you're just going to leave the hated interface as it is regardless of customer feedback.ReplyDelete
- DanielJune 16, 2011 at 6:16 PM
Netflix's UI and Product Management team are looking dumber by the minute. This is so sad.ReplyDelete
- AnonymousJune 16, 2011 at 6:16 PM
It's really weird to see Netflix purposely f-cking their customers over and passing it off as "good changes". I mean seriously?ReplyDelete
I really doubt Netflix is stupid. In fact, they're most likely very smart individuals. It's gotta be a problem with bandwidth, everyone. They can't handle it anymore and it's costing them a lot just to keep up with it.
I'd rather they be honest about it though, instead of coming off like dumb careless monkeys, stripping great features away from their customers.
They're obviously having troubles and they know people will leave and who knows? Maybe that's exactly what they want. To get rid of a certain number of customers perhaps to loosen the strain.
Either way, this is pretty jacked up.
- Long-time subscriberJune 16, 2011 at 6:17 PM
I have been a loyal and satisfied Netflix subscriber since 2005. In previous years, when asked for feedback (and I'm not talking about the "how's the quality" or "when did you ship it" emails), I have always been able to honestly write that Netflix was one of the few companies that seems to improve their service while keeping the price relatively stable.ReplyDelete
However, these recent changes are the first time I have felt that the changes actually took away from my experience using Netflix. I liked reading member reviews from named members and being able to see what other films/shows they recommended. I am more upset by the new interface for Watch Instantly, which is very difficult to navigate and even tolerate on my Dell 1525 laptop. First, the horizontal and vertical scrolling is crazy. It takes me exponentially longer to browse through all the films/shows on the page now that I have to scroll nine million times to see everything. Second, the pictures of the movies are far too big on my screen (I can't seem to fix this) so I can only look at a few at a time, while before, I could look at five. I tried the page on someone else's brand new computer, and the pictures were smaller, but what about the rest of us? Third, I miss the star ratings being visible without hovering. I have rated a lot of movies, which I hoped would give me good suggestions. Now I can't even see them without hovering over individual titles. Fourth, if I want to watch a specific episode of a TV show or read reviews of a film, I have to now search for it individually - even if the title is right in front of me on the landing page - because if I click on the darned thing, it starts the title automatically. Fifth, the horizontal scrolling is really rough on the eyes. I read someone say that it is like watching a train go by. So true.
In sum, for the first time in my subsribing to Netflix, I am disappointed and frustrated to the point of not even trying to stream movies or shows because its just so confusing and rough on my eyes. Netflix used to be this fun interactive experience that has now been replaced by a format that reaches for touchscreen users while alienating laptop and desktop users.
Oh well. Maybe I'll get more done in my real life now that I'm not tempted to use your service...
I haven't been on Netflix for a couple of weeks while on vacation, and I have to say that the changes make it very difficult to find a movie - especially the home page, with movies you have decided I "might like". The scrolling feature is awful, the "stars" have been removed, the larger covers are unnecessary. This is a terrible alteration, and I am not someone who hates change for the sake of hating change. If this continues I am sure it will turn people away.ReplyDelete
The reason NFLX is screwing with you all, is very simple and very clear now. They probably will not be renewing many contracts like STARZ for 350 Million and many others as the content has gotten very expensive of late and getting more expensive by the day. The content providers have realized they were giving away the farm. So rather than coming out and saying that in plain English and having their stock tank to $50 from $250, they have chosen to deceive and ignore you.ReplyDelete
They other problem they have is you all are using a ton of bandwidth, and the last time I checked bandwidth cost money. The providers of bandwidth are now talking about charging you for your usage. The stats are staggering and again unprecedented. All you can eat never works for long.ReplyDelete
They already stated in a press release to return to their roots and focus on DVD shipping as they are suddenly losing market share to Redbox and Blockbuster. My theory is they have made the internal decision to scale back on the streaming side of the business, remove features, hide features, reduce content visibility, etc.ReplyDelete
This makes you use streaming less, very obvious from the comments. This also makes you leave or go back to DVD by mail, which is what they want and need.ReplyDelete
That is all, I may write more later tonight when I get high and have more deeper insightful comments to offer.ReplyDelete
Just remember that lose has one o, and loose has two. Start with loose, lose an o, and what do you get? Lose!ReplyDelete
- AnonymousJune 16, 2011 at 7:13 PM
Welcome back to Netflix hell JAReplyDelete
- AnonymousJune 16, 2011 at 7:23 PM
Hastings is a huge ass and the Willerer is an even more humongously asinine ass.ReplyDelete
- Tom E.June 16, 2011 at 7:24 PM
I use Netflix every day. With the new interface, I'll use it every year. HATE IT! HATE IT! HATE IT!ReplyDelete
Did I mention, HATE IT!?
- AnonymousJune 16, 2011 at 7:28 PM
CHANGE THE F-U-C-K-I-N-G INTERFACE. This is absolutely terrible.ReplyDelete
I think NFLX is right.ReplyDelete
I think I know how they could have reduced the Instant feature without jerking us around: simply re-integrate it back into the normal DVD browsing. I was on Netflix pre-Instant, and Instant was added as a neat little side bonus. Then it became the BIG NEW THING and eventually became the first page that loaded.
If they want to scale it back, all they have to do is put it back the old way: Browse DVDs, with little "watch instantly" tabs on certain titles.
However, the stuff they're doing (removing all interactivity) also affects the general DVD search, so bugger me why they're doing that.
- AnonymousJune 16, 2011 at 7:34 PM
If you don't like what they are doing, hurt their bottom line and unsubscribe.ReplyDelete
- David in ShorelineJune 16, 2011 at 7:35 PM
If you'd like to improve usability, start with switching back to the old interface.ReplyDelete
Then you could actually give us a "contact-us" option that allows a person to send an email as opposed to commenting on some blog entry.
I've never had one single complaint about Netflix until the new interface.
- GeorgeJune 16, 2011 at 7:44 PM
While you are at it PUT THE OLD LAYOUT BACK! The new one is horrible! It takes forever to scroll over on the list! where is the scrolling arrow?!?!?!?ReplyDelete
- AnonymousJune 16, 2011 at 7:46 PM
your new interface is so clunky. the carousel feature is the worst user experience. Please bring back the old designReplyDelete
- AnonymousJune 16, 2011 at 7:46 PM
This purging of avatars, reviewers' names + biographies undermines the community value of NF -- a major selling proposition. If you want to be the Walmart of cinema, help yourself, but it is a poor idea.ReplyDelete
- AnonymousJune 16, 2011 at 7:49 PM
I can understand a company wanting to move forward with changing its interface and improving the service. What I don't get is why they would roll it out this quickly and dramatically. As someone who works in communications and PR, I've got to say it never works out well for companies who ignore a customer uproar and hope it will go away. Rolling out some new features in stages, or reverting to some of the old features that people love would be the best course of action. Instead they're telling us the customer is plain wrong. I've been a customer since 2004 and this change has been upsetting because it negatively impacts how I use the service. If people want to protest, they should just suspend their accounts (not cancel), until some concessions are made. After all, Netflix is a publicly traded company now, so they'll listen to a loss of profits. They should be happy to have such a loyal fan base, not defensive. Amazon Prime is starting to look good now. If they add closed captions, I will cancel Netflix and switch.ReplyDelete
- JudithJune 16, 2011 at 7:50 PM
Over the last few days I have been experiencing issues with the links on the netflix site. This is the first time I have been watching things instantly since the layout changes - and believe the issues coincide with the change.ReplyDelete
every link that is supposed to direct me to my account info (Account & Help) takes me to the new home page (the instant play/recommendation page). and, although i've only experienced this a handfull of times...the site fails to direct me to say 'see all billy boyd' and instead takes me right back to the homepage.
i doubt such a large problem could have gone unnoticed since the change, but also fail to see how this could be an issue on an individual basis.
this problem makes it difficult for me to provide you with my ID number...
- SydneyJune 16, 2011 at 7:50 PM
Of course avatars and bios are used less frequently -- because Netflix got rid of the awesome social friends function that gave them a purpose! Bring friends, notes and profiles back! NF *was* great when I could see (and then add) what my friends were watching, rating, and reviewing. Now, what's the difference between NF and Bbuster/RedBox?ReplyDelete
- AnonymousJune 16, 2011 at 7:51 PM
You think you have these great ideas but you are just destroying the hard work done by better people before you. You should leave it alone. Spend your time doing something useful. Something harmless.ReplyDelete
Robert S.
- AnonymousJune 16, 2011 at 7:56 PM
What Netflix took awayReplyDelete
- navigate efficiently.
- see titles or stars
- sort movies
- identify reliable users/bios
In addition, one wrong move and then you're accidently starting a movie you didn't want to see!
This will become a case study in business schools on how to lose business and customers.
- Tom E.June 16, 2011 at 8:03 PM
Spread the word.ReplyDelete
Here's a way to (almost) bypass the new interface.
You have to be signed it when you click the link. Sadly, it only works on the home page. But it saves on scrolling!!!
- InfinityJune 16, 2011 at 8:06 PM
bring back the sortable list view for instant streaming on netflix.com! bring back video preview on the Playstation 3 interface! thanksReplyDelete


text: I have seen trends in games in the past and it's easy for me to tell now when a game is going to be successful or not, and whether or not a game has competent management running things. The current handling of exploiting/cheating in this game is abysmal, and it can and will utterly train wreck what little credibility SOE has left with the wider gaming community. As in, PlanetSide 2 could end up a permanent ghost town just like PlanetSide 1, and even seal the fate of SOE's F2P business completely if not this branch of the company itself. Right now PAYING CUSTOMERS who have much to lose are being punished unfairly with permanent bans for doing silly stuff like making enemy faction characters to duel with or test game mechanics with. What makes this particularly offensive is the fact that this game is FREE TO PLAY, so the very people who have the most to lose and can thus be kept in line with a simple warning are instead punished the most severely. This offends me so greatly because of the attitude that it demonstrates on behalf of management. Since management cannot - with their current methods - permanently eradicate the griefing scum who mass kill people with teleportation / god mode hacks, the management instead takes out their frustrations on the very people they should be protecting. This kind of attitude is utterly ineffective and is a clear indication of poor problem solving skills. Please note that I have no stake in this issue other than my wider concerns for the game, as my account is in good standing and no one I know personally has been banned. Now let me further cover the major issue of rampant cheating/exploiting that will kill this game and its business model outright if not addressed promptly. 1) Deliberate mass crash bug/exploit. Currently, there is a bug in the game that can mass crash players in a given area. This is now being exploited on many servers by many outfits/platoons to take out enemy forces in preparation for an invasion to easily secure the base. The use of this exploit is reaching epidemic levels on Connery server in particular, and is one of the main reasons I am here posting on the forums instead of enjoying the game. If exploits of this degree of severity are not fixed in a timely manner now and in the future, then PlanetSide 2 is over. Stick a fork in it, it's done. I've seen bugs and exploits on this level before, and they kill games in their crib when the dev team ignores them. My entire outfit is pretty upset about this exploit, and now that they know it is 100% a repeatable exploit that is being used to deliberately swing battles in enemy favor they are beside themselves with frustration. Let me repeat SOE, this will kill your game if you don't fix it ASAP. PRIORTY A-NUMBER ONE. 2) Deliberate mass kill griefing with god mode / teleportation hack. I'm not talking about the occasional punk who is cheating to win or padding his stats. I'm talking about people who have absolutely no intention of hiding their cheating or operating under a pretense. These griefers are here to do one thing and one thing only: kill people until they quit the game out of frustration. I would not put it past SOE's competition in the MMO world to be deliberately building hacks and trying to ruin their business model. After all, who better to program and use a hack but game creators themselves? These griefers make explicit and obvious use of teleportation hacks and aimbots, including even god mode now. There is nothing a player can do to respond, you can't kill these punks even with C4 and tank explosions in their face. It is classical God Mode, it is literally that bad. You can even be hunted down in the safe zone / pain fields and killed repeatedly until you leave the continent or log out of the game. Suffice it to say I have personally experienced this on more than one occasion now and it is rapidly destroying my interest in this game. If you have not yet experienced this behavior yourself, then be thankful, because it is utterly demoralizing to be a paying customer in a game and be relentlessly griefed by a cheater who you cannot retaliate against without any customer support for over an hour on end. I place this issue as priority number two only because it has not yet reached the widespread epidemic levels that the crashing exploit has. But make no mistake, failing to respond to this issue in a timely manner will most certainly kill PlanetSide 2 and even SOE's entire business model for this game just as assuredly. Conclusion It's time to get on the ball SOE. It's make it or break it time, and I'm not going to say this again. Solutions exist to these problems - many of these solutions being posted in this very forum. You need only read and implement them. PlanetSide 2 is an epically wonderful game and I have already given you folks nearly $100 in membership / Station Cash purchases. I feel that this is money well spent even in spite of the current state of the game, because I've enjoyed hours of excellent gameplay already far beyond what any single player game can currently deliver. That said, my continued financial support of this game and indeed any SOE ventures in the future hinges entirely upon your prompt and immediate attention to these issues. Hire people if you need to, fire people if you need to. Get the job done, because there is precious little credibility left for you in the community and these sorts of issues will be the nail in the coffin for your reputation if you don't handle them now. And that would be a tragedy, because games like PlanetSide 1 and PlanetSide 2 don't come around often.

subset: commoncrawl


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Joining Forces: Faced with Threats from Crime to Natural Disasters-And Having Learned Lessons from the Virginia Tech Shootings Two Years Ago-Campus Security and Emergency Officials Are Building Stronger Relationships with Their Local and State Counterparts
Schachter, Ron, University Business
THE CALL CAME IN AT 9:22 P.M. ON THURSDAY, APRIL 2, FROM THE Radford University (Va.) EMS team--an all-student, volunteer rescue squad--that there had been a fatal shooting just one block from campus. Dennie Templeton, who directs the school's Office of Emergency Preparedness, remembers the time exactly, because within 15 minutes he had set up an emergency operations center (EOC) to interact with the outside responders who were fast arriving at the 9,500-student school.
"After the shooting, we thought the gunman was proceeding across campus," Templeton recalls, a concern that brought out the Virginia State Police, as well as law enforcement officers and other emergency responders from the city of Radford, Montgomery County, and even from Virginia Tech, just seven miles down the road. "Within 30 to 35 minutes, we had SWAT teams here," says Templeton. And by that time, "LCD monitors all over were flashing 'Shelter in Place' commands," RU's term for a campus lockdown.
For more than six hours, the university's EOC jointly directed search operations and communications with an EOC run by the city police, who finally arrested the suspected shooter at 3:40 a.m. away from campus. The positive outcome was aided and abetted by an active relationship over the past two years between RU's emergency office and the emergency responders in the surrounding communities.
That increased cooperation, say Templeton and emergency and police officials at other universities, has expanded in the aftermath of the deadly shootings at Virginia Tech. "It's obvious the incident at Virginia Tech was a huge wake-up call to everybody," notes Peter Fiedler, vice president for administrative services at Boston University, which for years has worked closely with Boston's police and emergency agencies and with whom they conducted a live exercise involving a shooter on the BU campus last August.
In the Virginia Tech aftermath, more than a dozen states--from Missouri and Minnesota to New Jersey and North Carolina--created task forces to study campus security, and one unanimous finding was the importance of communicating, planning, and practicing with the police, fire, EMT, and homeland security departments in their vicinities.
Another finding: Such regular contact isn't always the case. The North Carolina task force found, for instance, that just 39 percent of schools surveyed had a mutual aid agreement with local emergency agencies, and 35 percent had jointly conducted tabletop or live emergency exercises.
RU Ready
Radford officials heard the wake-up call loud and clear months before the Virginia Tech tragedy, says Templeton, who has become a leading advocate for university-community partnerships. "We began from scratch putting an emergency response program on campus."
RU established its Emergency Preparedness Office in January 2007, and the administrators began taking classes in NIMS (National Incident Management System), a set of standards created by the U.S. Department of Homeland Security after the 9/11 attacks. NIMS focuses on the principles, terminology, and organizational practices that allow responders from different jurisdictions, departments, and sectors (public and private) to stay on the same page and understand each other when handling a variety of emergencies.
Templeton also forged contacts with Radford's police and fire departments, county and regional emergency response units, and local hospitals. He emphasizes that the threats facing today's colleges and universities range from natural to manmade disasters. "In our case, there's a major railroad nearby on which freight trains carry gas, and there's also a military arsenal not far away," he explains.
Last October, RU and the city launched "RU Ready," a live exercise that simulated the rupturing of a railroad car carrying chlorine gas. The mock emergency meant setting up an EOC and evacuating five RU buildings and almost 10,000 students, 75 of whom were treated by EMS workers. …


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Come for a great day out in the woods! You can walk, cycle, play or have a picnic in these lovely woods. Experience life in the trees with Go Ape, take a relaxing break in our café and finish your visit with a quiet stroll in one of the more remote parts of the forest.
For a copy of Your Forest, a map and a set of children's activity leaflets see 'Related Documents' below.
Join Stick Man on his forest adventure this winter
Why not visit Alice Holt Forest with your family this winter to help Stick Man find his way back to his family tree and be reunited with his Stick Lady Love, and his Stick children three.
From 7th December 2015, there will be a self-led trail allowing children and families to join Stick Man on his forest adventure.
For further information about the trail, please click here
Gruffalo's Child
Have you met the newest addition to our family?
The Gruffalo's child has arrived at Alice Holt, you are invited to venture into the deep dark wood this autumn and winter to find The Gruffalo's Child, who has followed The Gruffalo out of his comfortable cave for a forest adventure. She can be found on our Easy Access Discovery Trail, so why not come and visit and see if you can find her?
The Cafe on the Green has a range of Gruffalo merchandise on sale (subject to availability).
Our events calendar for July - December is available online here.
Harvesting Operations
Please note there is harvesting scheduled to take place throughout the forest over the coming weeks, which may impact on your visit.
Please obey all signs and diversions and do not climb on any timber stacks you may come across in the forest.
We appreciate your co-operation during this time.
The impact of this harvesting work on the central area (by the Cafe, Visitor Centre and play grounds) will be minimal, the wider forest will be mostly affected by the work.
We are looking to re-start harvesting operations in Alice Holt on 12th October. The work will be taking place on weekdays only.
For your own safety, follow all signs and diversions. We apologise for any inconvenience.
New Car Parking System
We have implemented a new ticketless barrier system using number plate recognition. This will mean that you will only pay for the exact length of your stay, so you can relax, without worrying about your car park ticket expiring.
How the new system works:
When you drive up to the barrier system for the first time, the number plate recognition technology will record the details of the vehicle's number plate for that particular visit and remember it for future visits.
The barrier will then automatically raise to allow you to enter.
When you park your car, please take a note of or remember your number plate.
At the end of your visit, you will need to go to a pay machine, type in your vehicle registration number and the machine will then display the payment required. Payment can then be made with cash or payment card and a receipt will be issued if required.
Once payment has been made, the transaction is automatically registered so that when your vehicle approaches the exit barrier, the number plate will be recognised and the barrier will lift to allow your vehicle to exit the Forest.
Discovery Pass holders will automatically be registered with the system and will be able to access and egress automatically.
In line with national policy, parking charges apply for blue badge holders.
Pay by Phone parking will not be available after the 30th April 2015.
Our parking charges have changed with the introduction of the new ticketless barrier system.
£1.80 up to 1 hour
£3.00 up to 2 hours
£4.50 up to 3 hours
£6.00 up to 4 hours
£8.00 over 4 hours
£20.00 minibus parking
£50.00 coach parking
£50.00 Discovery Pass (available online or from the Forest Office Monday - Thursday).
Where does your money go?
The money you pay to park your car, buy a cup of coffee, hire a bike or to take part in an event helps us to look after your forest.
The Alice Holt team wants to say a huge THANK YOU to all our visitors for helping to keep Alice Holt Forest a fantastic place for people, trees and wildlife.
Cycling at Alice Holt
Our new cycle hire provider is on site with a range of adult and children's bikes available.
The Cycle Centre is open 7 days a week from 9am till 4pm. For further information call 01420 521297 or visit their website.
'Cycling for All' groups will continue to be supported by volunteers.
New Cycle Activity Trail
There are 6 posters along the Family Cycle Trail, each with information about the forest and things to do in each location.
Have fun, get the children to look out for the posters and maybe find out something you didn't know.
Forest Discovery Trail
There are a series of posters along the Habitat Trail with information and activities all about forests.
Next time you're on the trail visiting the owl, why not take a look and have a go at some of the activities.
Construction in 2015
Due to our increasing popularity we are improving our facilities and car parking systems.
This year will be a busy one as we also start construction of a purpose built cafe and new cycling facilities, which should be open for business in early 2016.
The cafe will be located on the meadow adjacent to the Visitor Centre building and will be much bigger than the existing one.
Larger cycling premises will be developed in the yard area next to the All Ability Cycle Trail.
We will keep you updated here and on our Facebook page.
Go Ape. UK's No.1 Forest Adventure Enjoy two to three hours of adventure high above the forest floor, taking on Zip Wires, Tarzan Swings and a variety of Crossings.
Take a look and book at our Go Ape page.
What do other visitors say?
Peter , 27/Sep/2015
Emily, Alice Holt Inclusive Cycling has a large range of adapted bikes for people with disabilities and we are at the forest every Thursday morning come rain or shine. At other times our bikes can be hired through the Bike Hire company at Alice Holt.
Emily, 20/Sep/2015
We used to enjoy hiring the accessible cycles for our severely physically disabled son - but now this is no longer running it excludes us from cycling in the forest. How do we become members of one of these "committed groups" who access accessible cycling in the forest please?
Without this it means we can now only access one of the trails in Alice Holt. This combined with the high parking rate means Alice Holt is unfortunately a far less attractive day out for us, which is a shame. Once gain, disabled visitors and their families are facing exclusion. I'm very disappointed.
Alison, 18/Aug/2015
Thinking of meeting some friends with kids tomortow at the adventure playground and then walking a trail. Are there any restrictions on me bringing my dog too? I don't want to spoil the experience for the kids if the dog can't go everywhere, but it will be a long day for her if I leave her behind!
Forestry Commission Response
Thank you for your comment. Dogs are welcome at Alice Holt in all areas other than Playwood play area. We do request that dogs must be under control at all times.
Please tell us about your visit
Please email us at email@example.com if you have an enquiry or would like a reply to your comments.


text:
NEMESIS: the good, and not so bad.
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October 24 2013, 11:41 PM
Hober Mallow
Location: The planet Terminus, site of the Encyclopedia Foundation on the periphery of the galaxy
Re: NEMESIS: the good, and not so bad.
Unspeakable wrote:
Insert an explaination as to exactly how Worf is there in uniform.
Meh, didn't need one really. By "Insurrection," the explanations were getting silly. "I was in the blah blah system and..." Obviously he returned to Starfleet and the Enterprise by the time of "Nemesis." What else does anyone need to know? I don't think anyone besides DS9 fans were wondering anyway.
Worf's presence is the least of the film's problems.
"Beep... beep!" --
Captain Pike
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text:
The von Trapps, of the famed Sound of Music family, join Broadway's Stephanie J. Block for an evening of Christmas classics & new holiday tunes. You may even get a glimpse of Santa!
Broadway powerhouses Jeremy Jordan and Betsy Wolfe team up for a hit parade of contemporary musical theater tunes, including fresh favorites from The Last Five Years, Bonnie and Clyde, Bridges of Madison County, & more!
Celebrating 25 years as one of the most iconic R&B groups in music history, the best-selling group Boyz II Men brings Motownphilly to D.C. in an evening of smooth harmonies and award-winning No. 1 hits.
Celebrate the timeless music of George Gershwin, including selections from his opera Porgy and Bess, with Norm Lewis, Alicia Hall Moran, Jason Moran, Steven Reineke, and Heritage Signature Chorale.


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Obama's LEGAL immigration reform 2015.What does it mean? Listen to video discussions by Attorney Rajiv S. Khanna on Immigration.com YouTube Channel. Subscribe to Our YouTube channel to be notified when new updates are posted.
Divorce during conditional green card status
Discussion in 'Family Based Green Card -Through Marriage/Relative' started by anne_01, Jan 14, 2006.


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Ontario's Leslie Weist drives between Crestview's Courtney Eichelberger and Kate Stimpert during the second half Saturday. / WALT BUTLER/NEWS JOURNAL
WILLARD -- The dividends of a difficult schedule are paying off for Ontario.
The Warriors upset Crestview 50-47 in Saturday's night's Division III sectional final at Willard High School. It's Ontario's first sectional crown in four years.
"We learned our lessons from the season," Ontario coach Steve Hoffbauer said. "Playing in the (North Central Conference) has paid off immensely and also our nonconference schedule."
During another tight fourth quarter, they harkened back to tough games against Lexington, Bucyrus, Shelby, Colonel Crawford, Riverdale, Wynford, St. Peter's and Madison. The won some and lost some. Against the Cougars, they did enough to win.
"I think we wanted it so much more," Ontario senior Leslie Weist said. "We didn't want this to be our last game."
Ontario was playing a force. The Cougars came into the game riding a 19-game winning streak while also leading the area in scoring at 70 points per night. Crestview beat teams by an average of 22 points this year, with only four games decided by 10 or fewer.
The Cougars couldn't run away in this one. There were six lead changes and five ties in the first half, but Ontario never trailed in the second.
"We knew if we could get a lead and work the ball, our height would pay off. Patience was part of that," Hoffbauer said.
Ontario dominated the boards 47-34 and was helped by 10 points off the glass in the second half alone. The Warriors' man defense also held Crestview to less than 30 percent shooting. Mostly, Ontario forced a slower tempo than Crestview liked, making it a half-court game.
"We stood around quite a bit and were pretty stagnant. I give Ontario credit," Crestview coach Tracy Richards said. "When we did get inside, obviously they're a little more intimidating than teams we've seen
Still, Crestview had chances to take a lead. It was tied at 40-40 for more than three minutes in the final period. Ontario took control again, but twice Crestview had chances to tie it with 3-pointers.
The last one came at the buzzer when Crestview junior Alicia Metzger smartly tipped a rebound out to the arc to give her team a chance at overtime, but the shot rimmed out.
"I'm glad we got that tough first game in the tournament (a 42-36 win over Western Reserve). It made us prepared for this game. I said if we can keep it in the 50s, I think we had an opportunity to win," Hoffbauer said.
Ontario (14-8) moves to the Division III district at Old Fort on Thursday.
Crestview ends its Firelands Conference championship season at 19-2.
"You reel off 19 in a row, but to lose tonight obviously hurt," Richards said. "We're going to miss all three (seniors Kate Stimpert, Courtney Eichelberger and Alyssa See). It's a great class.
"I look at it as they're 19-0 and I'm 0-2."
email@example.com 419-521-7241


text:
It's time for the top overall seed to take the court. No. 1 Kentucky battles No. 16 Western Kentucky, a team that just pulled off an incredible comeback on Tuesday night in the "First Four" games.
We already saw No. 1 Syracuse nearly get upset, but the Orange barely squeaked by No. 16 UNC-Asheville to advance to the next round. Will Western Kentucky give John Calipari's Wildcats a scare?
As the night goes along, we'll watch as No. 10 West Virginia will try to upset No. 7 Gonzaga. Is that enough? Of course not. Stay tuned to this space for everything you'll need to know about the matchups between Wichita State-VCU and Baylor-South Dakota State.
Follow @RTCSouthRegion for updates from the South Region.
Click HERE for Printable 2012 NCAA Tournament Bracket and stay tuned for in-depth coverage of March Madness throughout the tournament.
|@ RTCSouthRegion : Great effort from the Jackrabbits, but they come up shy. They did their state proud in their first NCAA appearance though. #NCAAABQ
White misses a long 3 for te Jackrabbits and the ball goes out of bounds. Looks like Baylor has this one sealed up.
|@ SethDavisHoops : South Dakota State putting up a good fight. Down four with 33 secs left. Nice rebound by Heslip for BU headed to line.
Jackson misses a jumper with 30 seconds left. Jackrabbits have the ball and misses a 20-footer. Heslip gets the rebound and gets fouled immediately.
A.J Walton gets called for his fourth foul (offensive) for hooking the defenders arm and pushing off. Great catch by the referee. 64-57 Baylor with 1:22 left.
|@ SethDavisHoops : Looks like my Jackrabbits are running out of gas. Down 10 pts with three minutes to play. Do you believe in miracles?
Quincy Miller gets the ball at the low post and makes an easy layup for extend the lead to 10.
Heslip nails a HUGE 3-pointer to put Baylor up by 10. Baylor is called for basket interference on a Wolters layup for touching the net during the shot. Good call by the referee to catch that. 62-54 Baylor with 4:27 left.
Quincy Acy just picked up his 4th personal foul and is on the bench. Baylor leads 59-52.
Jackrabbits are still hanging in there. Not going away. Baylor leads 57-50 with 6:20 left.
Hard foul by Baylor on a Jackrabbits fast break. Could have called a flagrant in my opinion.
Wolters goes one for two from the line. 55-48 Bears.
|@ RTCSouthRegion : Well, Quincy Miller finally showed up - back to back hoops and the Bears are again building a little cushion, up 8. #NCAAABQ
|@ RTCSouthRegion : For long stretches of time, Baylor plays such bad basketball that it is laughable. Just terrible decision making. #NCAAABQ
|@ RTCSouthRegion : With the VCU game in the books, full attention back to Baylor/SDSU, where Perry Jones hasn't scored and has been largely invisible. #NCAAABQ
|@ SethDavisHoops : Garrett Stutz three pointer is off the mark. VCU wins. Deja VCU?
|@ SethDavisHoops : Here we go! Wichita State down three with the ball, 12 seconds to play. I'll bet Marshall is drawing up a three for Ragland in the huddle.
|@ RTCSouthRegion : Darius Theus... with... the... roll... Wichita has to go for two here, right? #ncaaPortland
Theus throws up a floater and ITS GOOD. 3 point game with 12 seconds left. Wichita State calls timeout.


text:
Born of Shadows (Paperback)
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Author: Kenyon, Sherrilyn
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Product OverviewWhen an act of rare heroism reveals Caillen Dagan''s hidden birthright, he''s forced into a world much more dangerous and cold-hearted than the bloody streets where he was raised. Ferocious and determined, Desideria serves as an official bodyguard for her queen. But when she uncovers a ruthless plot to assassinate the queen and overthrow her country''s government, Desideria is caught in the crosshairs.
|Grand Central Pub
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|(in Inches) 6.75H x 4.25L x 1T
Author Info
|Sherrilyn Kenyon
|Sherrilyn Kenyon is one of the most popular writers working in the genre of paranormal romance. Dozens of her books have appeared on the bestseller lists, often in the number-one-spot, and they have been published in more than 100 countries. Kenyon, a native of Georgia, had a difficult childhood. Her father, an Army officer, left the family when she was small, and her mother fought to make ends meet as a convenience-store clerk. Writing provided an escape for Kenyon. When she was seven, she wrote a story about a telekinetic girl who kills her siblings and classmates. (Her mother, who loved horror films, responded, as Kenyon has recalled, "Cool. [But] you need more guts.") Dyslexic and with a partially paralyzed hand that made typing difficult, Kenyon struggled in college but eventually completed an interdisciplinary degree in medieval history and classical studies at the University of Georgia. Although she produced a steady stream of gothic and science fiction tales, the first book she sold was a nonfiction writing guide called THE CHARACTER NAMING SOURCEBOOK, which was published in 1992. "Vampire, I found, was a four-letter word," she told one journalist, discussing the number of rejections she received early in her career. She tried her hand, instead, on a different genre, and in 1998 she sold a historical romance, using the pen name Kinley MacGregor. (She has since written several romances under that name.) In 2002 FANTASY LOVER, a prequel to Kenyon's wildly popular Dark-Hunter series, about a group of supernatural warriors who protect humanity, was published. Thanks in part to Kenyon's savvy use of social media, the book was an immediate hit, and NIGHT PLEASURES, the first official book in the series, which was published later that year, enjoyed similar success. Kenyon now writes several series--including Brotherhood of the Sword, the League, Lords of Avalon, and the Chronicles of Nick. Her Web site gets more than 100 million visitors a year, and she oversees an annual convention, K-Con, for her fans, many of whom attend costumed as her characters. (The most avid also sport tattoos drawn from motifs in the books.)
|"In a universe where assassinations run rampant, Kenyon builds a story that is wall-to-wall action, yet touched with poignancy. No matter the genre, Kenyon is an awesome read!" (top pick)
From the Publisher
|Caillen Dagan grew up on the rough streets; his life was dangerous but simple. When his royal birthright is revealed, his life suddenly grows much more complicated. Desideria Denaraii is one of the queen's most trusted and no-nonsense bodyguards. These two fighters must learn to trust each other in order to prevent a plot to overthrow the government in Sherrilyn Kenyon's BORN OF SHADOWS, a welcome installment in her popular League series.
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Living in lovely Brighton, U.K., I am a QA engineer/Games tester by day and a vintage obsessed knitter at night. My favorite era are probably the 1920ties, but victorian and edwardian fashion never ceases to inspire me - no wonder that I have a definite soft spot for all things steampunk.
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text: Find this wine Find this wine Castano 2011 Monastrell Tastes good. Screw top... Pin It Tweet one year ago by Jashoehome More posts Bodegas Castano Monastrell 2008 $9 "Castano makes a few expensive—and delicious—wines, but I love the fat, dense, chew one year ago by S S. Castano Monastrell 2012 Nice light flavor. From NC Kitchen and More store. one year ago by Tammy La Casona De Castano Monastrell 2011 Paired this wine with portobello mushroom burgers and Swiss cheese.. Very beautiful wine!! 2 years ago by Patrickcolford Castano Monastrell 2011 Espanol! Found at prestige 2 years ago by Bandc