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SammyDress Reviews and Complaints by Consumers and Customers
Sammydress.com SnapShot
Last Updated On: November 25, 2015
SammyDress Corporate Contact
Business Name: Global Egrow Limited
Corporate Address:
526 Nanshan Road
Shenzhen, Futian, Guangdong 518000 China
Customer Service ContactsCorp Phone Number: 001-909-581-9508
Company Contact: Jia Dong Xu - Director
Corp Website: sammydress.com
SammyDress Customer Ratings and Reports
Customer RatingsAverage Rating: 1.17 out of 5
Based On: 750 Reviews
Number Of Comments: 527
Consumer Loss ReportsReported Losses: $48,578.45
Average Reported Losses: $64.77
Latest SammyDress Complaint
Is SammyDress a Rip Off, Fraud or Have They Scammed You? WARN OTHER CONSUMERS By SharingCategory: Clothing Websites Directory ListingGlobal Egrow Limited ListingResponse From Company
I only use 1 star because Zero stars was not an option
By: BFel
I will never recommend this company to another online buyer. I placed an order on September 11, 2015, only to wait 10 days (as quoted for processing) to hear nothing.
So I reached out. At this time, I was told that item was out of stock and offered a refund. I requested the refund as I wanted the items for Halloween (I wrongly assumed that 3 weeks would be sufficient to get one item). Instead of getting a refund, I was told that they magically found my item and would be shipping it on 10/20 instead of 10/25 as I was told only AFTER I followed up with them.
This obviously wouldn't get here by Halloween so I asked they speed up the shipping as they were negligent in alerting me and then didn't process the refund like I asked, no luck as I didn't select that shipping option. Then I get another message telling me the items shipped. How did that change so fast?!
After the items apparently shipped on October 20 with E-Post (SU) I have continuously refreshed the tracking in hopes of seeing a status change. NOTHING! They charge extra for a tracking number to be provided. Oh it was provided but apparently ties to NO shipping partners as I checked EVERY one they provided and all them turned up nothing.
I was given a 10% off coupon for my next order after I informed the customer service rep I would never be shopping with them again so that was a lovely EMPTY gesture. At this point I have to assume my items did not magically stock sooner than they thought and even after THEY offered a refund and I ACCEPTED, my items will be shipping and I will be charged when they finally do get into stock.
This company is poorly run and full of misinformation. DO NOT BUY FROM SAMMY DRESS! I only rated them as a 1 star because Zero stars was not an option. I feel like I've been stolen from at this point, if this order EVER arrives I will be flat out shocked.
Official Responses from SammyDressBy: Rona Chan On: March 6, 2013
Thank you to everyone, we always welcome feedback from our valued customers. Let me start by apologizing for some of the experiences that have affected our customers. We really want to make this right. We wish to let every one of those customers know that we are extremely sorry for their disappointment. We want to apologize for any and all inconvenience caused.
We are categorically NOT a con. We really do not need to risk our reputation by operating in the way that the unfounded allegations assert. Nevertheless, we respect the opinions of customers. We are perhaps even more upset about this than some of the customers here are. We have thousands of satisfied customers and we work extremely hard to provide responsive customer service. Having said that, we have undertaken – and are in the process of carrying out – key improvement initiatives that will minimize delays and provide a more responsive customer service experience for all of our customers.
For orders made around or during the recent Chinese Lunar New Year holiday, the supply of products had been significantly disrupted. Major factory suppliers have only recently started to return and we anticipate that supply will begin to normalize over the next few weeks. The holiday has caused unavoidable delays in terms of order processing and the helpdesk. We are extremely sorry and sincerely apologize for any inconvenience caused to our customers, and ask for your kind understanding. Please understand that we are more than willing to assist any customer.
There is one other point we'd like to make. Sometimes the only indication we had that there was an issue with a specific order was by reading the postings on this site. While we appreciate the feedback, both good and bad, we encourage all customers to contact our Customer Service Department directly before posting a review. We find that to be a much more efficient way of addressing customer service issues. If after doing so you feel compelled to write a review, positive or negative, we would welcome the feedback. You can reach our Customer Service Department on 1(909)581-9508 as well as support.sammydress.com. Please understand that we are more than willing to assist any customer. That is why we are here… to help.
The point is, when you buy from us, the sale is not complete when we ship, it is complete when you are completely satisfied.
25 Most Recent SammyDress Complaints
Review #1: Total Fraud!
Complaint Filed By: C. Johnson
On: November 24, 2015
Rating: 5 out of 5
Reported Losses of $20.00
I made a purchase through Sammys Dress on 08/04/15. As of 09/25/15 I have yet to receive my order. I...
Review #2: Money paid, no merchandise
Complaint Filed By: Lois Sorace
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $69.89
On august 18, 2015 I ordered several items totalling $69.89, to date I have received two tops (one of which...
Review #3: Whappen to my shirt, pants
Complaint Filed By: Daniel Smith Jr
On: November 24, 2015
Rating: 2 out of 5
Reported Losses of $20.00
I had made two orders one had a shirt on it witch they backorded an a pair of pants on...
Review #4: Scammy Sammy
Complaint Filed By: Rebecca Cochell
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $22.50
Sammys is a dishonest company and they need to be removed from internet sales, I just cant believe they can...
Review #5: Fraud
Complaint Filed By: Juliet Williams
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $22.00
HAVE been waiting now 4 months and no merchandise. They HAVE been giving ME the run around about my merchandise...
Review #6: LOST DELIVERY
Complaint Filed By: KAREN
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $42.46
I place an order Sept. 3, paid for it the same day. Delivery notification received Sept. 6 and Sept 15....
Review #7: Order still processing
Complaint Filed By: Whitney
On: November 24, 2015
Rating: 1 out of 5
I ordered two sweaters from SammyDress 10 days ago and my order is still processing. They are Christmas sweaters, and...
Review #8: WORST COMPANY EVER
Complaint Filed By: Marla M
On: November 24, 2015
Rating: 1 out of 5
placed an order waited 6 weeks still no delivery, complaint told it may take 45-60 days from the time of...
Review #9: That Grey Sweater Dress I Think NOT
Complaint Filed By: Kesha McGee
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $69.00
Order a grey sweater dress and I got a grey nylon shirt. Not the same at all. Cheap knock off....
Review #10: Took my money
Complaint Filed By: Nikki
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $35.00
I placed an order on October 19th. I paid in full on my credit card. They said it would take...
Review #11: It's a rip off!
Complaint Filed By: Cynthia Martinez
On: November 24, 2015
Rating: 1 out of 5
I saw a cute sweater advertised on Facebook for a reasonable price and ordered it. The money was immediately taken...
Review #12: Worst customer service I've ever dealt with
Complaint Filed By: Holly
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $138.00
This company sent my order to the wrong address. The house they sent it to was an hour away from...
Review #13: What a missrepresentation for doing business.
Complaint Filed By: L. Ford
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $23.67
On September 6, 2015 I order two blouses from Sammydress.com. It has been 60+ days and I have not received...
Review #14: My Order is missing.
Complaint Filed By: Mrs. Jan Feliciano
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $41.69
My name is Jan Feliciano, On November 1, 2015 at 11:28pm I placed an order for a special event so...
Review #15: Robbed of my $
Complaint Filed By: George Escalante
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $30.68
I order two shirts from Sammydress in the beginning of September. I have been very patient but now It has...
Review #16: BEWARE
Complaint Filed By: RV Gomez
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $150.00
Review #17: A scam – be cautious using this site.
Complaint Filed By: Furious mother of the bride
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $800.00
I would give no stars if I could! I have been dealing with sammydress.com. Once i purchased a coat and...
Review #18: Bought a purse – they never shipped it but, took my money!
Complaint Filed By: Michele Nixon
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $15.00
I ordered a purse from them. When it didn't arrive by the time they said it would, I contacted them....
Review #19: Fraudulent
Complaint Filed By: Peter
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $116.80
The cloths they send are three sizes too small, and when you try to file a return their website doesn't...
Review #20: Never received my order and unable to reach Customer Service
Complaint Filed By: Peggy B
On: November 24, 2015
Rating: 1 out of 5
Like others who have filed complaints against this unscrupulous business who sends me countless unsolicited emails, I placed an order...
Review #21: Received partial order
Complaint Filed By: Mallory Rodriguez
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $110.00
I placed an order over a month ago and my order was received on 11/5/15 and I only received ONE...
Review #22: Didn't receive my order, no feedback from support center
Complaint Filed By: zeres
On: November 24, 2015
Rating: 1 out of 5
my order M1509271410091522 was delivered missing one article so i raised ticket T15102708501to 'support center' but didn't get any support...
Review #23: Two Months later – no package
Complaint Filed By: Pete
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $10.00
I ordered a shirt on 9/16/2015 after following a facebook link. – I was given estimated time of delivery of...
Review #24: 59 Business days and counting
Complaint Filed By: Kristyn Krueger
On: November 24, 2015
Rating: 1 out of 5
Reported Losses of $38.13
I ordered a dress and a corset on 18AUG15. One of the items was shipped the following day, and the...
Review #25: Did the boat sink?
Complaint Filed By: John p jacobs sr
On: November 24, 2015
Rating: 1 out of 5
I ordered two shirts on the 16th of sept. I then asked were my shirts are; they said the ship...
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More About SammyDress
SammyDress.com is self-described as: "Wholesale | wholesale fashion clothing | wholesale lots of low price clothing - Sammydress.com".Sammydress.com is a "wholesale" online clothes seller based in Hong Kong China, who it seems, sells cheaply made clothing for cheap. They say about themselves, "We are professional to selling cheap clothes and wholesale chothes. We are the biggest cheap clothing online of online clothing stores."
Consumer Comments For SammyDress
- Dwayne Dunlap
I ordered one shirt 2 1/2 months ago and still have never received it. I used their customer support tickets 4 times and each time they told me to keep waiting never apologizing or addressing my concerns. The fourth time they told me it was on the way and to wait until a specific day and that if it wasn't here by that day they would give me a refund. Surprise surprise it never came and so I went to write them another ticket and low and behold they cancelled out my ticket number so I couldn't send them anything. This company is a fraud and stealing from people. I used Paypal to purchase the item so I have started a dispute through them.
- Richard M Davis
I am not impressed with them because of my first order. Never got it, I am supposed to get a refund to my card. People getting the wrong size are not reading the size charts. If you do not pay for an expedited shipping it may takes months to get what you ordered if at all.
- Bree
How did you get a refund? The customer service number isn't working and I need my order canelled!
- Sheri Housman Buescher
Sammydress is the worst retail service on the planet. There IS no service. I'm currently on "live chat" with them….waiting for 35 minutes now for someone to answer "live chat" (heads up, that means instant communication….) but they have a message that says "all agents are currently assessing others…" FOR 35 MINUTES?? I've sent in 4 complaints on the site and 4 inquiries into my order. It's been over 45 days and still NO INFORMATION on my order or NO CORRESPONDENCE on my order. They are AWFUL!! It's a SCAM and I JOKE. Don't EVER order from them….EVER!!!!!!!
I order from SAMMYDRESS.COM ALL THE TIME.. at least 2 times a month. lolol.. all these complaints are at random… Here is a TIP that I have learned from ordering with them… there is a "CONTACT US" link on the bottom of the home page.. BEFORE you order ANYTHING from Sammydress get on LIVE CHAT and chat with a customer service rep. lol. Inquire by the item number of the ITEM WANTED is currently IN STOCK.. if its NOT IN STOCK then DON'T ORDER IT… that is a reason for DELAYS in SHIPPING AND RECEIVING ITEMS.. I have never purchased insurance thru Sammydress but ALWAYS chose "expedited shipping" which generally ALWAYS arrived within about 7 days… only really 1 stinky issue where I ordered something.. they said it was in stock but I never received. then they sent the wrong item 3 times…. but other than that IF YOU'RE PATIENT and thorough you WILL receive your items.. LOL.
OH YEA.. order thru the APP on your cellphone also.. there is an additional discount on the price of items..
- Rob DaVerb
No doubt. I don't buy the claims of people who act like they received very poor quality clothing either. I just got another two shipments (two days earlier than they were supposed to be here). I get people asking me where I get my clothes from and highly complimenting me all of the time now. I did get one item that doesn't look like the picture today… expected an embroidered dragon and it's sequined. Still… one item out of 60.
Didn't know about the app. Good looking out on that.
Wait for it… because you're another satisfied customer in a jumble of people who are incapable of paying attention to details they'll start saying you work for them too. I work in market research and do audio engineering at music venues… they love the clothes at both jobs. hahah
RIGHT!!!! I guess some people expect Neiman Marcus quality clothing… I'm 5'5′ like 140lbs so its not like I'm BUSTING THE SEAMS on things.. and all are still holding up.. I just wash them regularly and let them all air dry.. All my shoes are still turning heads also… I keep telling people that I'm ordering from CHINA and they think I'm lying… Well I'm not. LOLOLOL… I'm waiting on a shipment now. so hopefully I'll get it within a week.
People should understand that NOTHING IS PERFECT.. NOT EVEN A BUSINESS.. If you have a issue then WORK WITH THE MERCHANT until you get it resolved… NO BIGGIE.. I think some folk are gonna blow a fuse soon. lol.
YES! APP is a bonus.. ALSO each time I order something and I wear it I take a picture and I post the picture and a quick review of the item on their site.. it gives me discount points on my NEXT purchase. I'm up to like $10 off my next order for leaving good reviews. haha.
- Rob DaVerb
Yeah… they don't cater to anyone over a 2XL. That's probably a lot of peoples' problem. hahah. I'm 6'1″ 165lbs and it's hard to find stuff that fits right locally. I'm shocked how good stuff has fit from the site. I can't order shoes from them though. Never have any 45s in stock of anything.
I'm going to start taking pictures and doing reviews. Meant to do it when they were giving double points. One thing I found out the hard way (by not reading and paying attention to details) is that if you use any points on an order, you don't get any points for that order. I'm holding off on my next order until I do that. Google promo or coupon codes too. I've knocked off a lot doing that… you just have to try different codes until you've got the lowest price you get.
I had to get a watch I ordered resized today… and getting it resized cost almost twice as much as the watch did. Hahah… I tell at least one person a day that I ordered what I was wearing from China. Stopped to get gas and the four people in there acted like I was a celebrity.
People just need to learn what they're doing, have patience and use common sense. I've got experience with shopping at warehouse stores, shipping from China thanks to ebay, and using fully automated systems for getting albums duplicated online… so I don't have unrealistic expectations, but I haven't gotten anything (apart from the sequins) that hasn't exceeded my expectations.
https://uploads.disquscdn.com/images/76120035d8e9330d25ec2ca35c2bed3d7b43882523ee8e318aab4ce0d83f5fb0.jpg True true… I should get an order from them TOMORROW.. 2 pair of shoes. and 2 outfits… I get points from my orders though. Picture of my points attached.. and LMFAOOOOO.. i swear.. everyone asks where i get these clothes and im glad to tell them. but YES… patience and KNOWLEDGE is key.. Ebay is my other friend.. I have been friends since 2003.. minimal problems and i order from them at least 2 times per week. Online shopping is THE BEST honestly…. lolol
- Amy
Ordered a wig and after waiting 3 months I inquired about it. Wait longer was the reply. Bad weather. Then, oh by the way you didn't buy the tracking insurance. We don't refund money here is $18.86 in credits but no refunds. You can also send double the money and we will send you out another one. DO NOT BUY FROM THEM.
- Frustrated in Washington
Received confirmation that my order shipped on 8-25. It is now 11-15-2015. I have sent three emails and received three responses. "we're sorry, please wait longer" I have requested a refund however the chances of receiving it are not very high. NEVER AGAIN! This is a royal rip off.
- Vicky J Low
I wish I had found this site before ordering. I was told that they did not have an order under my name, yet they took my money. Good thing I used PayPal.
- Puddentain
Finally received my shirt yesterday. Ordered Sept 3,,,,received November 10 and I notice the shipping label says it shipped from China….As I took the shirt out of the package what stood out the most was the "size". It literally looks like a 5 year old should be wearing it and it's an XXL. Luckily, the shirt is made out of sort of a semi insulated spandex material (80% cotton 20% rayon) and it stretches substantially.
I'm 5′ 10″, 200 lbs and I thought there's no way this thing will fit but when I got home I thought I'd try it on for a joke because I only paid $10 for the shirt and it's not worth the battle trying to return it. Hilariously,,,,,it fits because it stretches!!!
Before I received the shirt I was getting ever more angry because I thought I had been ripped off. I was considering reporting it to the FBI because of all of the complaints but what I now realize is this is most likely a small company in China with some sort of phone number (that doesn't work) in California. I selected the slowest method of shipping so I shouldn't have expected anything different. I just wasn't expecting "2 months" to receive it.
It should be noted these clothes are made for Chinese people who by and large and not as big as Americans. So if you order from them know that an XXL is not even close to the same as an XXL in the U.S..
- Rob DaVerb
You should've ordered 4XL as that's the equivalent to an American XXL.
The FBI wouldn't have done anything about this, people ordering inexpensive clothing from China and not paying taxes on it isn't really high on their list, though they might be all too willing to pass it along to another agency…
You've never ordered anything from China have you? Their postal service is ridiculously slow. I'm almost convinced that they put an 80 year old man in a row boat with packages bound for the US.
That disclaimer on ordering clothes from China and them being made for Chinese people though…
- Trinigurl98
You obviously work for this company. You fool no one.
- Valeria ThankGodforbeingbornag
Something need to be done about Sammydress.com.I placed an order back in July and ordered 3 items all size XL. Two items arrived and they are not XL and I'm still waiting on the third dress and it's November. The 909-581-9508 is not a good number to contact anyone. I didn't know that this company has so many complaints on them.
- Rob DaVerb
If people would read, pay attention, or just be anything other than ignorant fools, 99% of these complaints wouldn't be here.
Shipping: First time ordering from China? China post takes forever. Sometimes 60 days or longer. Sometimes things get lost. I've had USPS lose things in the mail being mailed from 5 miles away, I wouldn't hold them to any higher standards. Purchase insurance if you're that worried about it. If you aren't, have patience. It says right in the item description that some items may take 15 business days to have ready. Say you order on a Friday. The next business day is 3 weeks after the next Monday. Shipping itself can take between 3 and 30 business days. That's a potential 9 weeks of waiting if you went with China Post. Customer service will tell you that it may take 60 days to receive a package sent through China Post and if it hasn't arrived in that time to contact them after 60 days. Get it shipped with DHL and you'll have your products almost as quickly as if you ordered within your own country.
Items ordered, but not shipped together: Some items are ready to be shipped almost right away, others take around 3 weeks. Would you rather receive the items that are ready to be shipped almost right away quickly or just wait the full 3 weeks before any of your items are shipped? Again… if you read the details that are right on the item page you would know this and if you don't understand it I'm sure you could google it.
Wrong size: Use the size conversion chart. Use the sizing guide. You know d**n well not everything that says it's the same size fits the same way when you buy clothes at a store. Your only way of truly knowing is to measure yourself. Otherwise, use the conversion chart. In my experience, it's pretty accurate. If you aren't sure, don't go and order $500 worth of stuff and hope for the best. Just get a couple of things before you really dig in.
Quality: They have clothing from a very, very wide variety of sources. Some items might not look exactly as pictured. Treat it more like you're shopping at an outlet store. Maybe I've just been lucky enough to have ordered and received around 50 items that were exactly as described and pictured. Yours isn't? Take pictures and write a review on the website. They don't make the products. They sell them. Bonus is that you get points that can be applied to any aspect of an order.
Really, if you just pay attention it isn't hard to navigate the site and get some amazing deals on great clothes. If you don't, contact them through the website or on the phone. Don't ruin it for people who aren't stupid.
- Chad P
You must be an employee of SammyDress. I'm glad you're OK with ordering a product in July and in November still not having received anything or even any information about the status of the order. It shouldn't take 60 days from anywhere in the modern world to ship a tee shirt. Nice try.
- Rob DaVerb
Try a customer who has made multiple orders and has experience with purchasing items from China. I'd gladly screenshot my order dates and when they arrived. If you go with the slow shipping, expect slow shipping. This goes for ordering anything from China, not just on SammyDress. China Post doesn't do tracking apparently. My first order I used China Post and I was in the predicament of wondering where the hell my order was after 45 days. If you understand what "business days" refer to, up to 15 business days just for order processing/getting the item in stock then another 30 for shipping (which is standard with China Post) can easily go to the near 60 days mark. When I contacted them about my first package they replied to me in a day or two and said that if it wasn't received within 60 days to contact them again. All of my orders since I've gone with DHL and I've gotten them within a week or two from ordering. Try ordering something off of ebay from China and you'll get the same shipping issues because most of them use China Post. Like I said, I've used USPS and had mail lost. Go cheap with no tracking and no insurance, it's your own fault as it was mine.
- Meagan Elizabeth MacVittie
Hello, I recently placed an order with the company, and only half of my order shipped. All of my items said the processing would not be more then 7-10 days. I understand that shipping from China sucks and all that but I paid for the expedited shipping through dhl. I received the package they did send in an alright amount of time but half of my s**t is still missing their number doesn't work and they haven't answered any of my tickets asking when they will send the rest of my stuff. Being one of their valued customers how would you go about this issue?
- Linda Porasso
Apparently Rob you are the "willfully ignorant" or "willfully stupid" poster to this website.
SammyDress apparently has a scam operation going on.
Lucky for me I document things well and screenshot EVERYTHING when there is a problem.
Here is what I have experienced so far.
2 orders both placed using expedited shipping.
Order #1 $129.00
Ordered on 10-8-2015 mailed in 3 parts
1 10-14-2015 arrived
2 10-17-2015 arrived
3 10-23-2015 arrived
3 sets of snow boots.
Advertised size 101/2 inches about real size barely 9 1/2 inches. Pretty tight but still wearable. They measured that size from the sole outside end to end.
1 shirt black and white washed in cold water faded into white now black and gray.
Order #2 $66 also expedited shipping
Ordered on 10-18-2015
1 10-27-2015 arrived
2 cancelled before mailed
6 items ordered 4 arrived in the first package.
Out of those 4 items 3 were missized from 5 inches to 10 inches bust size..
Contacted SammyDress registered my complaint and told them to stop the 2nd part of the order. They issued an immediate credit for around $19 leaving around $47 that I had paid for product that did not fit because of their error.
SammyDress solution:
Dear Linda,
We are extremely sorry for this inconvenience.
We can offer the following options:
1 Return the items and we refund product cost $22.11 to your sammy wallet or paypal.
2 Keep the items, return $4.5 to your paypal.
3 Keep the items, return $6.7 to sammy wallet.
Please kkindly letus know your decision.
Thank you for your cooperation.
We look forward to hearing from you.
Best Regards
Sammydress Customer Service
After 2 or 3 more exchanges I finally wrote this:
Hello Bailey,
Let me be clear.
This is a SammyDress error.
It is unfortunate that SammyDress will lose that shipping cost.
Allowing me to keep mis-sized product that I can not wear is not an option.
WRONG SIZING on your website is what EVERYONE uses as a guideline for
purchase. This sizing is not a little off it is 6 to 8 inches off.
I expect SammyDress to issue a return shipping label (including insurance and I will RETURN THE WHOLE ORDER.
On receipt of the order you refund the $47.48 which is the remaining amount I am being charged.
I paid through paypal so I expect the refund to show up on that paypal account.
Thank you,
Linda Porasso
This is now registered with Paypal and eventually it will be handled.
To be fair to SammyDress the product that I have received is well made, very stylish and well priced.
Whoever is doing the measuring does not know how to use a tape measure or ruler. If you can not trust the size posted on their website (YOU CAN NOT) then be cautious. out of 13 items purchased 3 fit as stated on their website 10 DID NOT.
SammyDress expects the customer to pay for shipping for their error.
Sorry no dice!
So Rob … since you are so raved about SammyDress send me a check ($47.48) for the merchandise that does not fit plus shipping and I will gladly send the SammyDress error your way. ;)
- Rob DaVerb
Women's clothing might be a different story from men's, as out of 49 items I purchased for myself all of them fit better than anything I've purchased locally with the exception of one, which was slightly smaller than the rest, but all 14 items I purchased for my wife fit great. But, as anyone who has ever bought clothes knows, different brands have slightly different sizing and fits. I'd never even consider ordering shoes online unless I had tried the exact same pair on in a store. Again, have you ever gone to a shoe store and purchased the first pair of shoes that was your size that you liked the look of? Not likely. But, to each their own. Common sense should dictate that if you don't know what to expect, then you should first test the waters with a small purchase and adjust accordingly.
If I could help you, I would, but I'm just a customer who is shocked by the number of complaints that are likely unjustified. I just don't understand how 10 out of 13 items didn't fit properly if you paid attention to the details that are readily available to anyone who uses the site. Would you go to a clothing warehouse, pick out of a bunch of items you like the look of and make a fairly large purchase without trying any of them on? Most of those places have a no return or exchange policy. But, that's what it equates to, given that this is essentially an online version of that type of store.
Most online companies do make you pay return shipping, that's not really that odd of a thing for online purchases. That is also something that you should have known prior to your purchase.
I can't say I'm the slightest bit convinced that the full weight of the error lies on them. Wherever the negligence came in, I hope you get it resolved and maybe learn to properly utilize the site. You, like everyone who has ordered from them including myself, were likely drawn to it for a number of reasons.
- mo
Unfortunately for me I ordered over $160 worth of clothes. Although they did finally arrive, not one item fits. The sizing must be for asian people because it was not even close to fitting. I believed the reviews that I read from other customers which I now believe Sammy dress made up on their own because the quality is horrible on every single item. If I saw these items in a store there's no way I would buy them. I was planning on returning everything until I stumbled on this website. I realize I will never get my money back and it will be further aggravation only to me. So like the other guy said I'm just going to cut my losses and irritation here. This place definitely needs to be shut down! It's bad!
You get what you pay for. You want cheap, you get cheap.
Three choices:
You can have any two, but not all three.
- Richard M Davis
You have to use the size conversion charts on the site.
- Rob DaVerb
Yeah… it clearly says on every item page that the sizing is Asian. It's a warehouse site based in China. That's why every page also has a size conversion chart. I'm almost curious what you bought to say the quality is horrible. Exact opposite of my experience with them.
- dissatisfied customer
30 Return Policy but l have been unable to reach anyone or leave a message on 909 909 581-9508 because mail box is full. I've left three complaints on the companies support center. I received defected product and want to return it. One item I never received. Seems like I've been defrauded. I plan on making will a complaint to BBB.
- gill
I too ordered goods from sammydress I did not receive,i complained to the company 5 times have bben told to be patient wait for order its still not here 6 weeks later!!!total con!!
- Joan Irwin
To whom it may concern,been checking my order,said its shipped out in China but no conformation of Email for my order,just would like to know when my order will be here its been almost a Month since I ordered my clothes,please send me a Email of when my oder Should be here please.thank you.
- Ray Chase
Be smart and use pay pal you will get refunded with no hassel
- Puddentain
These people should be reported to the FBI. The mere fact that they have to post a message like the one to the left that is two years old says they haven't fixed the issues they people are complaining about. I ordered a shirt on Sept 3, 2015. Today is October 29, 2015 (57 days later) and still no shirt…I'm reading TONS of complaints against this company. In fact there are so many complaints about "not receiving merchandise" it makes me wonder if they even send the merchandise at all.
Their customer service form on their website is USELESS. It merely says "this is an invalid order number" which is total BS. I'm going to call the company this afternoon but if I don't get an answer like most are saying they experience when calling,,,I'm reporting this to the FBI because I think they are counting on many people merely giving up and not following through. They are probably getting away with it on some level.
- Sabrit
You do well NOT to receive it, for surly it is so cheap and junkie, who would were it? I disputed with Paypal about the 30th day, now I will either get my money back and donate the junk to a local school for plays et all, or get my money back and have an address to return the trash to, either way, i get my money back! dispute this with your credit card.
- Rob DaVerb
So… you didn't wait to actually receive anything before you jumped on to complain and make an assumption that the clothing is low quality? Feel free to correct yourself when you do get your order if they didn't stop shipment after you stopped payment. Your loss… really.
- Sabrit
EXCUSE ME? Yes I got the JUNK, very disappointed, NOT at all like the picture, very little resemblance! Its all packed up ready to go back! CAN"T WAIT to "Lose" it. YES PLESE! )You must work for Sammy Dress!)
- Rob DaVerb
I'm an assistant manager at a market research company and I also run sound for music venues… in North Carolina… which is not in China. I've received one item from them (today actually) that didn't look exactly as pictured and 59 that did. Despite that, even that one item wasn't poor quality.
- Sabrit
Well congratulations on either NOT getting scammed, or enjoying the cheapest flimsiest workmanship! For the record: YOU jumped in with your questionable interjection when I was responding to someone else, YOU made an assumption about me AND accuse (without any basis) me of jumping to a conclusion and "complaining", "with out seeing the product".
Thank you for the geography lesson, Thank you for "explaining your self".
"Sammy dress" has stone walled me in every attempt to return (lose) this package, it seems the job is up to the credit company now. Things are looking REAL good, that "my loss" will occur any-day now.
This ALL "the explaining" I will do with you. good day! (by the way have you seen Cynthia's report just below, have you ever wondered why Sammy dress would block her?)
- Vicky J Low
they kept asking me for an order # but there was no order # on my PayPal summary. I've since filed a dispute with PayPal
- Matilda
Beware of SammyDress…Thank God for American Express …they are now handling my complaint…Paypal …did not help me…SammyDress left out 3 items from my order…
- Mary Stewart
I ordered shirts more then a month ago as well, contacted customer service about where they are, they tell me I did not pay for a tracking number but it was mailed out and they cannot give me a status. Just told me to wait. I have now placed a dispute with paypal in hopes of receiving my money back. customer service does not help with this company, if they truly mailed it out….wheres the proof on their end? Also,they state no more then 25 days for packages to arrive to America,so what is the delay?
- frank underwood
i just filed a complaint ith pay pal today I cannot get ahold of anyone at this Sammydress I will never order from facebook again I just want my money back did pay pal refund you??
- Tara
Never ever order from this site!! Ordered a month ago and STILL have not received my package and they have done NOTHING to make the situation better! I understand things happen but the fact that they have done nothing to satisfy their customer is beyond ridiculous! I have made a dispute through paypal as well and b/c they said "please be patient your order is on it's way, can you wait a couple more days" yeah well that was 2-3 weeks ago and still NOTHING!! Horrible horrible business!!
- Vincent Ford
Add me to the "suckers' list." Yes I know all the cautions, but got a little caught up in the price and look of the merchandise. Luckily, I did not spend a great deal of money,,,though I wonder why PapPal still allows their members to funnel money through them to this company. As others have mentioned: I received a picture of my "package/order;" I did not attempt to track any of the numbers. It was at least 3 or 4 weeks before the package arrived. When I tried on the clothes, the sizes were smaller than the labels indicated, the quality is highly questionable, and the colors were not as rich as portrayed in their ads. You need a college education to maneuver the "support system" their webpage shows. When I did reach someone on the phone, they said they were in Souteast Asia, and I heard laughter as I was trying to understand/ and be understood by the "representative." I was going to try to redo/resize my order, but after reading these complaints/comments, I think I'll just swallow my loses and move on.
- Marta Silka
I recently found a new shopping app named getone, only sell for $9.9, I bought a thing, it comes fast ,and the product is pretty good, and I see they also sell clothes with $9.9, I feel pretty good.
- Dawn M Griffith
I ordered $100 worth of stuff and still have not received it. I paid through pay pal did a dispute against them and since they got back to me with saying my order had been shipped that it should be here no later than Sept 9th which was a month after my order had been processed. Guess what my money still not returned and still none of my murchantdise is here. If you want reliable cheep clothes don't go here. CHICK ME app is over in another country but they are 100% Reliable you get everything you order within two weeks at the latest and if there is a problem the solve it. This place here make buying stuff from other countries look bad.
- Vanessa Rhind-Brown
Hello, there are several items I would have probably purchased, through your company or 100's of others, had they been more suited to an older, non model built American woman. I have a feeling I am not alone in this preference. Having read some of the review comments on your items, i know i am not alone. And you keep giving the same, I dont understand what you are saying, general answer about your size chart everytime. I finally, frustratedly, decided to say something. Lucky you lol. When I find clothes that are made to fit real women, I feel like I hit the lottery. When a size 12,14,16 woman wears clothes ordered on line that actually fit, they are usually colorless, shapeless bags that an 80 year old woman would probably like. Apparently, the average size of an American woman is size 14. Believe it or not, most of us are not anorexic models, or genetically slender, muscleless waifs. So the company that can reasonably manufacture flattering, stylish and colorful clothing like you do for larger boned women, will win!! I don't expect you to reply, but figured if I write enough companies about my feelings regarding this, someone with business savvy who wants to tap an untapped market, might finally realize there is big money out there to be made. American built girls like to wear fun clothes too! Please don't send me your size chart as an answer. That will just reassure me you have no idea what I just tried to suggest.
- Linda Porasso
You are wise not to go by their size chart because the bust size from what is advertised on EACH ITEM is from 5 to 10 inches different than what is shown on their web page.
See my post above.
I will eventually be posting pictures of this fiasco so people can see for themselves the garments that arrived and the sizes they advertise.
A mistake in measurement or deliberate fraud?
I do not know but THEIR ERROR they do not want to correct.
- Puddentain
I ordered over 1 month ago and never received the goods (which was a single shirt). Flat out "stealing" from what I have read here. Going to have to keep a close eye on the credit card I used and in fact may close it just to have peace of mind.
- Gary
I'm sorry people, but I hate to say this… You are all the suckers out there in the world. Again, it hurts me to say this and it is harsh but hopefully you will learn from this. But again, you are all what create the market for the 419 scams, the timeshares, the free trip to maui, the infomercials, etc. Like Comeon! a nice sweater for 10 dollars? Shoes for 8 dollars. Doesn't that make you suspicious??? Wouldn't you do some homework before you give them your money? IF IT'S TOO GOOD TO BE TRUE, IT ALWAYS IS! Now get stop buying those d**n lottery tickets, stop listening to that "friend" that told you he is making millions from some BS on the internet or stock he bought. LEARN YOUR LESSON, and don't gripe about it.
- rocco spinelli
I learned what a 100% hack/crime organization runs this place. 5 dollars lost and a lesson leanred.
- Dawn M Griffith
There are places on the net that are not like this place but have same prices that are reliable like chick me app
- Rob DaVerb
Yeah… this site isn't a scam though. What you see here is a result of impatient people who are incapable of comprehending simple information that was provided to them before they ordered. If you're looking to get people to do their homework, I'd suggest a research project instead of copying someone else's answers. I did mine and found an amazing place to order quality clothes from inexpensively.
- Kim
What was the site you found if you don't mind me asking. I also know ordering here will take a while, it's not rocket science.. would like to find some place with good merchandise for good prices. Thanks in advance, Kim
- Rob DaVerb
SammyDress. Don't mess with China Post and you're golden. I've basically gotten a whole new wardrobe and it's just as good, if not better, than stuff I've bought locally for two to three times as much.
- Dorreatha
My order have not arrived yet it's been 3 weeks never again
Mine just arrived after 49 days.
A men's dress shirt size L.
It's an x*x Small and cannot be worn.
What a rip off!!!
They're the worst!!
- Dawn M Griffith
Try chick me they are reliable and cheap
- Arva Foster
What is that? Chickme.com?
- Rob DaVerb
A L over there is equivalent to between a S and XS in America. I wear XS and order L dress shirts and they fit better than dress shirts I find in stores here. Only way they would be better is if they were tailored. They say the sizes run small. Use the conversion chart and order a size up from there.
- Linda Porasso
After 17 days negotiating with this company over size errors 2 things are clear.
1. someone can not read a tape measure. Advertising a bust size of 48 inches that arrives and the garment only measures 40 inches.is a big ERROR.
2. Expecting the customer to pay something anyway because of their mistake is a SCAM.
Paypal has a protection plan … they WILL CORRECT this problem or my CC on file with them will!
- Tom Jefferson
Another crappy Chinese company. Little yellow bastards are happy to screw you on the internet or even poison their own people with adulterated food.
- Kimberly Ann
I ordered a month ago. It's past the time they said it would be here. They say 24 hour responses on tickets but it's a lie. It's been many days. Not a word. They send you a picture of your package with a supposed shipping number, but when you track it, it doesn't exist. I gave up and filed a complaint with PayPal, and it's been escalated to a claim. I would never have ordered form this company if I had looked into it and found all of these other complaints. DON'T ORDER FROM THEM.
- Dawn M Griffith
Try chick me app they are reliable unlike this place
- Rob DaVerb
Don't ship through China Post. It's like USPS only slower. I did that on my first order to test sizes and it took about 45 days to get to me. The orders I've made since, with DHL as the carrier, take less than a week once processed and shipped.
- Kimberly Ann
it's been well over 45, and the choice to send it china post was the company's, not mine.
- Rob DaVerb
How was it not your choice? You get three choices of shipping when you checkout, flat, standard and expedited. Flat is China Post, I'm not sure where standard is through, and expedited is DHL. It's worth the extra few bucks if you're only getting a couple things and if you're getting a chunk of stuff it's actually cheaper.
- Kimberly Ann
Do they pay you to post for them? I know they do that, so…is that what you're up to? FYI… they told me in their email 10-25 days. That means 10-25 days. period. No amount of excuses changes that. It's been over 60 days now. Still not here. I work for a company that deals with promotional items coming form China. We have never once had this problem. It's not China post, it's the company. They have over 400 filed complains with them at the BBB, and their rating is in the toilet. They have entire sites dedicated to the bad stories customers have when dealing with them. The company is garbage. I won the dispute with them. End of story.
- Rob DaVerb
Not a cent. I'm replying to what I find to be outlandish, unjustified, or just plain stupid comments because I'm a very satisfied repeat customer.
China Post is the problem for the slow shipment times, I experienced it on ebay purchases long before finding sammydress. 10-25 business days is not the same as 10-25 days. Business days are Monday through Friday. So, if you were to order on a Friday and it takes 15 business days to get in stock (worst case scenario) That means it may not ship for up to three and a half weeks. Then, you have to wait for the slowest shipping option if you chose it. I've been using expedited shipping on every order since my first one and I've received items in as quick as four days. That means they had it in stock already. Two part shipments are the result of one portion of an order being in stock and the other requiring that up to 15 day grace period (which it clearly states at the top of every single product page). If any of the complaints with the BBB are anything like the ones on here, most of those 400 are due to sheer negligence, lack of attention to important details and general ignorance. The single unifying factor in almost every single complaint here and likely on all of the other sites is that they chose the slowest method of shipping and didn't factor in processing time. The company is awesome, people are just stupid. Congratulations on your personal victory of placing the blame somewhere other than yourself.
- Rob DaVerb
Oh… you're the one who claimed the company chose the slowest shipping method for you. You work for a company that ships items from China… doing what? Cleaning?
- Nancy Nanni
I truly wish I would have seen this website I would have NEVER ordered anything from this company. I ordered wig, it looks nothing like the pic!!!!The want pictures to show them what it looks like but everytime I try to email them the website was expired. I have called many times a day and its a constant busy signal. I guess I have to suck it up and lose my money…55.00. Please nobody order from this company, it has been a stressful experience.
- Megan
Ordered a wig on August 31st.Here it is Oct 5th.Have left a formatted message with the company & received a ticket number.I still have gotten a reply,it constantly says "processing" the message.After reading all the consumer comments I highly doubt I'll ever see my purchase.Thankfully it was under $15 as I used a promo code for a discount.I really felt this was a good company as the money did not come out of my bank account right away.Took about a week & in the tracking section it lead me to believe my purchase would be here shortly after.Hasn't happened.Live & learn I guess.Should have checked the internet before using SammyDress site.Had I have seen these complaints I would not have ordered.
- Dawn M Griffith
Me too spent $100 no merchindise showed up so I found chick me before this place same prices and 100% reliable
- mibtp
Why are you pushing this other site? Scam.
- Rob DaVerb
No doubt. Nothing says "taking advantage of stupid people" quite like spamming a competitor.
- Knickfan4life
You know what I notice that ebay is the best place when you are ordering over seas I never had problems.
- mibtp
You need to close your checking account right away.
- Ben Vorawit
You have purchased goods or not?
- Zebacat
I wish I had seen this before I ordered from SammyDress. I ordered 3 wigs and they are lousy, I could only get a 20 percent credit. Of course, all the reviews are great but when I wrote my not great review….it was now posted. I am also waiting for a top that I doubt I will ever receive. The other 3 tops are fine except one is too small and I can't say how they launder yet but I am not going to be surprised if they fall apart when I do wash them. If anyone has a phone number…..please let me know. I have a small credit with them but I am afraid to use it. I got an email from them saying that if I give them a good review they will give me a gift., I told them that I could not do that because I am still waiting to get merchandise that I ordered in August……I did not even mention the fright wigs.
- Ryan Still
I ordered four items with three day shipping over a month ago and only received two of them a few days ago. The jacket received was supposed to be a men's large, but it looks nothing like the picture and looks like a little girls medium. Of the $70 I spent, I've only received roughly $25 worth of product. Does anyone have a working number for them?
- Beth McMahan Bunn
I ordered 2 items 2 months ago. One said it shipped the other said on back order. Cost me about 35.00. I will never order from them again. I can go to Amazon and always get my order promptly
- MrMega
Ordered XL, received 2XL (which was not an option to order but was happy to see on the tag since winter is approaching and it means I could wear a shirt underneath). WRONG. These shirts are so small that even labeling them as small would be a "stretch"! Already filed complaint with PayPal I do not see them as falling apart, as other say, but the material is so very thin and so VERY SMALL
- Carolyn Triebenbach
I have had trouble with orders from china before they are now not telling you that the garment are made there, as a former dry cleaner the quality is low even for the price and the shipping is way too high for the time involved in waiting, I ordered 5 garments the first 3 arrived and the little bag they shoved them into was from china, I knew I was in for it right there and then but I opened it and there are children's size garments, the other two items have not arrived how ever I wont be opening them I will just refuse them un opened and they will go back to china, I always buy though pay pal and so I have requested a partial refund as I have sold 2 of the 3 garments and hope to sell the third one this wed if the child isn't too big, the site does not say the items are from china that is not that I could find I never would have bought them I am a plus size and nothing from china will ever fit me. I too tried t file a complaint on the web site but the form kept kicking me off with the wrong order number, so I did it through paypal.
- Me
The best thing to do when you have these types of problems with this company (rosegal, sammy dress. etc.)is to go online and look at your bank statement. There should be a phone number listed next to transaction purchase. If the company is used through MyPay call MyPay and let them know what is going on with your order and that you gave them sufficient time to send your merchandise. If there are continued reports to MyPay about this illegal action they can cause the business to be halted until money is returned to the customer or the merchandise has been received. MyPay doesn't know that this company is doing this. I hope this helps someone.
SAMMYDRESS IS BIG SCAM. The way you see the pictures of the stuff on their website is not the same when they send to you. THEY ARE TOO LOW QUALITY! NEVER BUY ANYTHING FROM THEM
- Jessica
This SAMMYDRESS are scam…. i oederd jackets and clothes but they sent me something i would never even ware them…you can't..seems like they have a sewing machine and some one local are making those clothes…CHEAP QUALITY – too local! apart from that they sent four things instead of 15. BE AWARE! I WARN YOU PLEASE DON'T BUY THEIR STUFF!
- Mary Ann
I placed an order for a wig July 21, 2015 and as of today Sept. 11, 2015 still have not received it. When I sent an email asking why the delay I was told because I chose flat rate shipping which could take up to 45 days. Well I am still waiting & if my math is correct I think it has been 51 days today. I do intend to go to my bank since I put this on my credit card. Every time their ad comes through on facebook I share this in the comments. Still nothing. That is ok, It was less than $20.00 but I will never order from them again & I do share this info with friends & relatives. I tried to call the phone number I found but the first few times it just rang forever then all I would get was busy signals.
- Kathy
I also ordered a wig form them in August and have not received it or a refund. They are not returning my inquiries, I wish I had read all these articles before I ordered. I hope my credit card company will help with a refund. No one should ever order from this company!
- Valerie
I bought a few things on sale a Dress that looked cute? but…it was a few sizes to small. like a Child Size? I was dissapointed but I have someone I can send it to . They do seem to take along time to come. well, if it is straight from china !! no wonder it takes along time. I didnt know the were like that. I will stick to Overstock or Amazon!! they are more reliable and they are in the USA.
- Carolyn Triebenbach
careful with garments on amazon the bras I bought were from amazon but ended up being a seller from china those women don't know the meaning of a DD
- Shirley Hall
Another. May I suggest Sammydress take their ads off my pc.My large top was ,had to be an extra small and made of somekind of cheap material.I am really mad at these guys.for exploiting bad goods and lieing to America with false ads. Dont even think about buying from Sammydress.unless you want took.
- Shirley Hall
I ordered a top from Sammy dress which took ages to arrive. When it did come it came from China. The size i ordered was a large but when it arrived it was so small no one could wear it. Also the tag had been removed that showed the size. I did not send it back but learned not to ever order from these people again.I am guessing but I think my top was returned by someone and shipped to me. Also I think,I do not know that this that Sammydress uses cheap labor in China and reaping the rewards.Their products look great on a pc but are actually not what you will get at a great price.
- Chris Handorf
I am going to call my credit card company (Amex). Thankfully they protect me from things like this! And if the credit card companies get enough complaints, they won't allow them to accept their cards anymore.
- Chris Handorf
If you paid with a credit card, call them. Many protect your money and purchases.
- Jason S Smith
I ordered a t-shirt at dresslily.com.which is a sister site to sammydress.com.when I browsed the site at lily I placed the order.which I can say was not wise before checking that they had it instock.they told me they will restock on 9th,sept.then will ship it out next day.not sure whats going to happen.i checked out lilydress online.theres lots of complaints about material and there quality and lateness.i maybe wouldn't of ordered if it was made clear on these sites that out of stock.dosent make good reading.sound unreliable.i only spent about £6.to be cautious now I know more.probably wont make that mistake again.
- bonnie littles
I order 6 items have not recieve them yet it have been a month since I order this company is a scam they take your money in you never recieve your items im going to the news in show them my order I paid extra to have my order rush in still haven't recieve my things
- Gertrude Begeleus
your right i am still waiting smh i made my order in jun to and still waiting spent 30.94 never again
- Chris Handorf
If you paid with a credit card, call them. Many protect your money and purchases, this might help.
- ronald mcmexico
What do you guys think you are getting when you pay ~$9 for an item of clothing? Honestly, there needs to be accountability on your part, as a consumer as well. Most of you are smart enough to realize what has to be done to make items that cheap.
- laineypc
Often (usually) it involves poorly paid and poorly treated employees.
- Mia
I respect your opinion, but that's not necessarily a completely fair point. There are lots of great stores like macy's, Penney's, Nordstrom's Rack, Buckle,Vanity, Hottopic, (I could go on and on) that have excellent deals where you can get dresses, tops, and other garments for $9 or even less when they have sales or clearances. Does that mean that all of those stores sale horrible quality merchandise just because they marked it down? I don't think that it does. These are very valid complaints. Because of these complaints, and people speaking out, I won't ever be a customer of this company.
- Jennifer
I ordered a swim suit, a hat and a dress… the hat is nice but the dress is made out of some type of gauze-like material and it is about 12 sizes too small…. I ordered XXL even though I wear a size 12 because I know clothes run smaller in China; the quality was so ridiculous that I would be afraid to wear it because it may fall apart in public… the swimsuit was cute when I tried on the top but the bottom wouldn't fit over one leg… it's probably a size 4 at best and that is their version of an XXL… I went back to the site to see about returning and they say that you now have to pay postage both ways, which is more than you paid for this crap, so you're screwed regardless and stuck with their junk. I tried filling out a complaint with their complaint department and it says a captcha is required but every time you type in the letters, it says it is wrong and will not let you submit a complaint. I would strongly recommend that you stay away from these crooks. :(
- Victoria
I was looking at this site today and could hardly wait to tell my daughter about it. But is seems she was smarter than I. She checke the complaint site ane wow,
every kind of complaint possible is here. Thank you Denise, for letting me know before I made a horrible mistake. No ordering from these people!!!
- Rosemarie Mirra
The dress I just bought from Sammy dress is a joke. The material is disgusting and it looks like something I would sleep in – I am definitely returning and I want a full refund.
- Gertrude Begeleus
did you get it just asking?
- zommy
I believe she is speaking to the woman who was bashing someone for buying things so cheaply. The woman suggested she shop in a thrift shop. Why be mean to someone who's clearly defending someone.
- Nora Vaquero
I wear a small to medium but bought a vest and luckily I ordered an xxl. It fits but if you order from them or any company from China you MUST order bigger sizes than you wear. The sizing chart should have explained it. Fortunately I'm happy with my order but I am afraid to order anything else.
- Songbird
I too can agree with most of the complaints that i have read. I ordered two dresses also, first I only recd one dress, the red one and that one had black spots on it. I went back online and found that it was not the same dress. The model online appears to be of good size I'd guess around a size 16. I ordered a 2X believing I was giving some wiggle room in the dress, I could'nt even get the dress past my shoulder, The dress appears to be the size for a 6 or 7 year old child. extremely dissappointed. oh and by the way….. I still have no idea where the other dress is.
- Patty Bray
Thank you for this review! I looked at their site and thought "this is too good to be true," so checked for reviews and what do you know. It is. You saved someone alot of hastle ;)…thanks
- Calikat
Two dresses for $14.70? I'm sorry but why would anyone buy new clothing for such a low price? There's no possible way employees who make such clothing are receiving fair wages. Maybe that's the story 7 On Your Side needs to be covering. If you can't afford to pay a fair price for clothing, maybe check out some of the second hand stores in your area.
- Patty Bray
Or better yet? Why don't you go back to school and learn how to form a proper sentence before posting ;). Maybe put that hairspray down and get a GED perhaps?
- nettlehart
Try spell check, Patty. "Hastle" and "alot" should have triggered something. It seems you also need to have your moral compass re-calibrated. Calikat made an interesting and valid point, but for reasons known only to you, the issue of sweat shop labor was ignored and you focused on hairspray.
I played it safe and only ordered two items… I should have read the reviews before ordering ….. Well in case this does not work, at least I won't lose a lot of money … Lesson learned
- http://www.bikersbuzz.co/ Diane Gracely
I just ordered 2 items and then found this site through a friend. Oh boy I guess I'm in for a huge disappointment! YIKES I figured they can sell their clothing dirt cheap because they basically sell in "bulk".
- maria whitney
I feel this and other comments about buying new clothes for such a low price is unfair….I have purchased new clothing for some of the prices here on clearance in stores such as Target, Marshalls, JC Penny's, Sears, Walmart and Payless and the products were wonderful, still wear clothing I have had for years and they are still in great shape…Price is never a good way to determine quality even high priced items will have their flaws…it depends on the manufacturer and we all take a chance as consumers.
- Calikat
I have no problem getting low priced items on clearance. When a product is produced to be sold at extremely cheap prices, the employees that make those items are basically slave laborers.
- Gertrude Begeleus
so have I but none was like this even doller tree sell better stuff
and i am still waiting
- Gwen Greathouse
Fair prices does not equate to employees receiving fair wages. It just signifies the company makes bigger profits.
- maria
Go back to school Calikat!
- Rob DaVerb
You do realize that those thrift store clothes were at some point sold for massive profits and little benefit to either the employees who sold them or the same people who are making the products available to you here, right? You really think that most places don't make purchases wholesale and pay much, much less than we, as consumers, are? Feel more than free to go to just about any clothing store around you and look at where the clothing was made. Go through your dressers and closets then do the same. This site just cuts out some of the middlemen, who jack up the price 3-10 times to your "fair price".
- caverlady
I will never waste my money on this scam company again! I ordered the clothing based on the size chart provided and lo and behold, the stuff didn't fit. I realize that Asian sizes are smaller than Americand sizes, but this is ridiculout! They look like they wouldn't fit anyone over 12! I sent them a return/refund request with the requested photos. Their response was that they wanted photos with measuring tape on the clothing! As if they didn't believe that the tops didn't fit!!! I suspect that I will be jipped out of my money, but this will be the only time it happens! Fool me once, shame on you. Fool me twice, shame on me!!!!! Stay away for this scam company!
- Johann
I'm so glad with the website http://www.dressesforprom2015.com/, prices are amazing dresses are wonderful. This is my third order for this month, even I recomded to my friends overseas too . So I encourage every Miss or Mrs to order from Newport dresses .
- Sei Itso
… is this a fakes profile ??
- Shirley Hall
you must be nuts or just want to put your face on here
- jesica
You are such a liar you have to be ashamed on yourself. I think you got paid to post your picture or you own this ripoff SCAM SAMMYDRESS. Please don't by anything from them. She is lying. You can't get such a cloth from them.
- Zebacat
I ordered some things I am very unhappy with and am still waiting on a top I ordered in August. They emailed me and said that if I put good reviews about them on websites they will give a a gift. That is probably why this person left that great review and I bet that is not her picture. Or it could be a model that works for the company….looks like one of them but I did not see a dress that looked that good online….if that is supposed to be what she bought. what a laugh!
- Zebacat
Sorry….I calmed down and read your post again. You were talking about Newport Dresses….Not SammyDress. I know nothing about Newport Dresses.
- Belinda
FYI….Please note! I had very similar problems with SammyDress. They too wanted to not refund me my entire amount. To make things simple. I told them that I was going to
blast my negative experience on Facebook and other media sites including reporting them to my Financial Institution of which I did, the Attorney General's office and Better Business Bureau and my attorney. Well, believe me that raise a flag and they responded back to my e-mail account and eventually told me that I would get my full refund. I went to my bank and they refunded me all my monies. I was not going to have them keep my monies of which was less than $20.00. Everyone else needs to follow these steps. How I got in contact with them was by reading old complaints and on one complain, a phone number and persons name was referenced. It worked for me. All this happen around February – March of 2015. Yes, this year. Don't let them scam you. If any of you need to contact me, you can reach me at firstname.lastname@example.com. Good luck!
- Jenny
I ordered two dresses for 14.70 and then paid 21.00 for rush
shipping. Only options were "one size fits all". The website clearly
had reviews and pictures of other women who are bigger than me (I am 5'11"
and 140lbs so I am pretty thin) wearing these clothes and how much they love
them. Took two weeks to get my stuff even though I paid for rush shipping. When
I got them, I was completely and utterly disgusted and disappointed to see that
these dresses wouldn't even go over my thighs. they are basically built for
women on a strict rice only diet or weight 50lbs soaking wet, or theyre a
child. plus the material is so poorly constructed and rips in a matter of
seconds. I sent a ticket to the company
and expressed that I wanted my money back and for them to send me a
shipping label. I shouldn't have to pay for shipping when for one, the color
was wrong on one of the dresses and two, the dresses wouldn't fit whatsoever…
plus they were ripped. they told me that they would only refund 85% of my
money, which would mean only the 14.70 for the clothes, they would steal my
21.00 for shipping and then want me to pay for shipping back to CHINA!!! then
he said I could keep them and he would give me a 15% discount. How insulting!
Why would I ever buy from them again.
I have attempted over and over to reason with them and now I
see how many people are having the same issue with them as I am. They are
refusing to give me my money back and want me to ship their items back at my
expense. I have gone to my bank and filed a fraud charge against them and
changed my CC.
WILL TAKE YOUR MONEY AND NOT GIVE IT BACK!!! THEIR CUSTOMER SERVICE IS p**s POOR.
- Tasha
I just received my order yesterday and it was a mess. I saw the poor quality of the items and just took my loss.
- Songbird Drake
- Sei Itso
this is my biggest question. How can you order oder dresses for 14,70 or 21,00 ? This has to be s**t quality – don'T you agree ?
- Daisy
Beware of SammyDress, Do not order from them. I spent $100.00, ordered all XL I was weary about ordering XL, thinking everything would be too big, but the charts and Asian sizing warning, convinced me that each item may just be a tad too big, but wearable in the worse scenario. Note: I usually wear between a 6 to 8 US. Not one piece would fit a 3 or 4, much less my yorkie. Many of the items were not even close to what I ordered, the items appear are cheap imitations of what was displayed online on their site. I wish I had read the reviews before ordering, I really feel like an idiot not doing research.
Don't bother thinking you can return anything with out spending even more money out of pocket. I'm just going to cut my losses and donate the items to the GoodWill.
I will not be making the same mistake twice. Please, no one else make the same mistake. Do not order anything from SammyDress.
- Brenna
Ok so unless you're short and extremely thin just skip Sammydress and keep looking. I am 5 foot 11 with a long torso and I bought the black mesh bathing suit, it was not long enough! The padding was in the middle of shomach. So my advice is if you're looking for a cheep piece of clothing with a one month or more wait for your item and then it doesn't fit this is the website for you.
- Jenn
I saw on the size chart that they were asian sized so I was able to order the right size, but the problem I had was the smell. My swimsuit came in smelling like it had been soaked in DOG PEE! I tried to leave a review on it but apparently only good reviews are making it to their page.
SHOPPING IS THE SAME WAY…SHOES FELL APART..THERE WENT MORE MONEY. I ONLY RECIEVED ONE ITEM THAT fITS… IT SAYS I ALREADY HAVE A DISQUS ACCOUNT.IT STATES I DO
- Ishacha
I ordered a dress 1/2015 and it came a few weeks later. I noticed they had some really nice swim suits on their site, I ordered one with with a few other items in March 2015. Two months months later, I only received the bathing suit. They didn't even send an email with a reason for the delay (other items). I'm currently disputing with PayPal. GREAT prices, just make sure whatever you're using to pay has your back if something like this happens.
- Laurie
I ordered 4 shirts in January. I finally got 3 of them about 3 1/2 months later. They were not worth the wait. The material is cheap and see through. The seams are bunchy and uneven. I wouldn't even try them on, because they smelled awful, like oil or something. I put them in the Good Will box, but anyone getting them would be disappointed, even if they are free. Live and learn and have your hard earned money stolen. That is what you get from SammyDress!
- Rosie
I ordered 4 weeks ago and have not received it. I placed the order for Mother's Day presents. I called and finally spoke to a live person, could not understand a word she was saying. I did get that they shipped it out on the 13th. I did not even place the order until a week after that. I have asked them to put my money back on my card and keep what I ordered .I wish I had stayed with my policy of only buying made in the USA. Never again will I ever make this mistake again.
- Vanessa
I ordered a dress April 16, 2015 it is now May 13,1015 and I still have not received my item. I emailed them explaining that it has been almost a month and still haven't received. Their response was it takes 10 – 25 days to receive my package. Must be an automatic system that response cause they obliviously did not capture that fact that it has been about 30 days. When I replied to their response I never got an message back from them. I also tried calling an all I get is a busy tone. Ive also tried tracking my package with every shipping company and my package does not show in any of their records.I wish I would of read all these complaints before ordering from them.
- lrhhhh
I ordered a bathing suit. I decided to just wait patiently as they are clearly out of the country. I waited 3 weeks and still had not shipped. I sent an email to which they did reply telling me the suit was out of stock and said I could wait to for it to come in stock or I could get a refund. I ask for a refund which I did get. I checked a few weeks later and it was even cheaper so I took a chance and ordered. It did arrive about 3 weeks later. It is exactly as it looked although the bottoms seems to run really small I ordered a large and it fits more like a small. No big deal though as I can find other bottoms to match. I do not think this site is the total rip off as all are claiming. It did work out OK for me.
- Nik
I'm going through the same issue my order came defective and they are asking for a picture which is very hard to show stitching on a black bathing suit. I have sent 4 pictures and they keep saying send another one feels like its a tactic for me to get tired and leave them alone but I want a refund I already waited a month to receive a damaged product. I'll never order from this site again.
- Valerie Dvorak
Ordered three shirts. After 2+ months, I received one of the shirts. Tried to contact them about the other two, but got no response. After another month, I found they had a page on Facebook and sent them a message. They finally responded and the person looked up the order. Long story short, I was told since I didn't get "insurance" on the order, I could reorder the shirts or they could give me a "coupon." They basically would not refund the money. I accepted the coupon and will order what it covers, but advise others NEVER order from them.
- Tosha Lee
I made a large order and only a portion of my order showed up. I made complaint after complaint that I never received 3 of my items. They kept emailing me back that it had been shipped and to be patient. It ha been 4 months now and still these items never showed up. They refused to refund the full amount. They said it was my fault I didn't get the insurance on the package. They counter offered a refund of 50% I have continued to argue with this company. They kept counter 5% higher each time then finally stopped at 85%. This is an outrage and this company is CRAP!! They are thieves and should stand by their product. Rona Chan is full of BS the telephone number is never answered or it is always busy and the emails are always a garbled fake cookie cuter response. I would not order from this company again because they did not solve my issue and they still owe me money. I got sick of arguing with them and I shouldn't have had to do that to begin with. CRAPPY COMPANY DO NOT BUY FROM THEM!!! Also I reviewed several products they did not list any of the reviews, good or bad. That should tell you something.
- Wendy Carnegie
Having lived and worked in China, I know better than to buy anything of origin. The Chinese (especially in Guangdong Province) are very small/thin people, and short in stature. Westerners are giants by their standards. I have posted about SammyDress, as well as AliExpress, on my Facebook and Twitter accounts. And with more than 9,000 followers between the two, I'm sure to get the word out. You guys should do the same. And by all means, report SammyDress to the Better Business Bureau and other state agencies; you can also contact national news programs. While I absolutely adore my Chinese friends, they all know how I feel about Chinese products and their horrible business practices: SHADY!! Shady!! Shady!! Finally…
"We are categorically NOT a con. We really do not need to risk our reputation by operating in the way that the unfounded allegations assert." Ummm, Rona…your above-mentioned statement sounds defensive and full of guilt. It is not good crisis communications messaging. Did you note the reported losses? $31,262!! Clean up your act because I KNOW you're not doing any business in China; even the Chinese want American products containing the label 'Made in America'. Yep, those in South East Asia go to Hong Kong to buy quality Western products. Imagine the amount of money SammyDress could make if the company operated a more effective business, with outstanding customer service, and REAL problem resolution efforts. The truth is it is within the owner(s') power to forbid (or revoke selling privileges to) unscrupulous sellers from their Website. You guys, WAKE UP, continue to spread the word, and keep your hard-earned dollars here at home! I hope you all receive favorable resolutions to your issues. Be well.
- Carol Davis
If you are not a CON why would this many people have this many issues??? Something is worng here…. It doesn't take a rocket scientist to figure that out.
I too did not receive my order. I am going to tell the world via the internet not to buy from Sammydress. I am going to put Sanmydress out of business. This company has
some real shipping issues that you do not want to own up to.
- caverlady
You absolutely ARE a con!!!!! The tops you sent me were supposed to be 2XL and they wouldn't even fit my 12 year old neice, much less me! To add insult to injury, when I requested a return/refund and included photos of the clothing, you said I had to take more photos this time putting a measuring tape on them! As if you don't believe they don't fit!!! If you were not a con, you would stand by your products and take care of your customers and see to their issues promplty!!!
- Shirley Hall
Thank you. I jumped in before I read the revues
- Kathy
This company is awful! I placed an order for 2 items on March 31, 2015. I called on April 20 to check on my order and was told that it was being shipped that day. I called again on April 27 and was told that the order had not been shipped yet because one item was backordered. I asked that the one item be shipped immediately and the other be shipped when it was available. Today I received an e-mail that the order for one item was being shipped today. Unfortunately I ordered that item on March 31 to wear on vacation in 2 days. It will not arrive for 8 – 10 days. DO NOT TRUST THIS COMPANY!
- gmlala
Darn! I just ordered from them. It seems like they may be connected to Zulily. It takes forever to get anything from them as well. I paid with PayPal. If they aren't what I ordered, I will definitely dispute the charge.
- trailtroll
I'm out $53. Three items, no way in hell are they the size I ordered. A XXL shirt is really a small. the XL leggings I ordered equal a size 0. I'm not gonna even trying getting a refund and just cut my losses. I'll never order from this supplier again. UGH.
- Kris
Ugg!!! I just ordered a bathing suit on the 17th and I really wish I woudl have found and read into this before I ordered!!
- lrhhhh
Hang in there. I ordered too it took a while about 3weeks but it did come. I work for the post office and trust me when I say these out of country items take a LONG time to ship. I suspect you will get your item.
- vr
It seems to me that sammydress and dresslily are pretty much the same scam….rule of thumb my mother always taught me if its too good good to be true it probably is these prices are dirt cheap and the manufacturers probably have children in these warehouses sewing this garbage up and gluing on beads for pennies a day. Think people do not order any of this stuff from either of these companies do yourselves a huge favor.
- Julie Rennebu
AWFUL!!!!!! I paid for expedited delivery. I am glad I am only out $37 and change, but the XL that I ordered probably wouldn't even fit a size 2 person. This is ridiculous that they don't respond when trying to reach out to them. VERY DISAPPOINTED
- DoomedRwe
Well add me to the ever growing list. I saw this ad on facebook for a super cute bathing suit and it was so inexpensive I thought, "why not!" I am saddened to see that despite the response of Sammydress in 2013 on this site, they are still as slow and shady as ever 2 years later! This is no longer a "Chinese new year excuse…but a poor business model excuse. Fortunately I used paypal so I just placed a resolution ticket requesting my money to be refunded. I included this webpage as proof that other paypalers and consumers have been having the same go-around as I have. I had to report them to get my money back from Paypal and let them go after Sammydress. This course was taken after placing one online ticket that remains unanswered. One call where I actually spoke with a Chinese lady who knew NO ENGLISH whatsoever so she couldn't even understand the number of the order I tried to give her. Every call after that one (to the tune of 3-4 a day since on 4/20) has turned into ringing and then a busy signal. No more live person. I only got that one live person at 7am cst once and never again. I have tried at all hours of the day to get on the "chat with us" but they are surprisingly NEVER AVAILABLE or "offline". Shocker! Yes, the swimsuit was cheap and yes I could have waited…but per the website, "orders are processed in 1-3 days." I would assume BUSINESS DAYS, but if that is the case it has now been 8 days in which 6 of those were business days. My only question to them was why is this not processed fully and shipped out yet? But I can not get that answer from them. They can not use the unconfirmed or fraud crap with me as I used paypal and they have access to see that I have been with paypal and in wonderful standing since 2005. There is no fraud risk from this end, apparently the fraud is from their end. So this is BS and I hope that enough people review this and other complaints before wasting their time tracking it down and putting in claims that could be avoided. It's nice to see that some people actually received some product, though be in nearly 2 months later…but this is a swimsuit, and it is summer and I simply am not patient enough to wait this long. I also don't much like a company taking money and holding it in their account and letting the interest accrue making them more money while we are charged immediately the same day and have to wait. Shady company….run away and don't look back! And if you still feel like you can wait endlessly for an item that will more than likely be the wrong size, or sub par in qualityor that may or may not come a month or two later…then be sure to use a service like paypal that will protect you in the event you are screwed. Although, your credit card company will also work with you, too, by doing a claim against the company. Good luck consumers……if you're buying from these people, you will need it!
- Lisa Clark
I ordered a jacket from this company and never recieved it! I used my pay pal account and they got their 29.00 but its been over 5 months and nothing! I opened a dispute with pay pal and they closed it saying that the company had tracking which proved it was sent! No I never got it! So I tried to contact the company directly but never got a response! They are nothing more than a rip off company!! DO NOT ORDER ANYTHING FROM THEM!!!!! YOU WILL NEVER SEE YOUR MERCHANDISE!!!!!! And PAY PAL CAN BITE ME! I wont use that again either!
- Peppermint
I purchased 5 dresses March 8 2015. I did receive 3 out off 5 dresses but where are my other 2? I payed $65.04 including shipping called someone did answer told me my items were not in stock well had those items would have had a sign saying out of stock i would not have made attempt to even buy those items its now April 18 2015 they wont answer when i call now but i have been emailing and somebody is replying but it still doesnt matter the service is extremly horrible and WILL NEVER EVER ORDER FROM YALL AGAIN YALL BUSINESS SUCK!!!!!!!!!!!!!!! And they know they ripping ppl off its a d**n shame im pissed
- Suzanne Kelly
Well, thanks to PayPal I have had a full refund, mind you from PayPal – NOT FROM SAMMYDRESS. PayPal certainly came through for me and lived up to what they offer. I obviously will NEVER deal with Sammydress again, unless of course one wants clothes for their Barbie Doll. Unfortunately I didn't think to research Sammydress reviews before purchasing. I won't fall into that trap again. People – listen – don't buy from this organization.
- Eve Hall
I sure wish that I had look this company information up sooner Suzanne! Looks like I'll be adding myself to the long list of complaints :( I ordered from this company weeks ago & still haven't received my shipment. The phone number is no good and their online chat system is a joke! What a SCAM! I'm very disappointed to say the least!
- Suzanne Kelly
Oh Eve I feel for you. All I can say is if you paid via PayPal you might be in with a chance of recompense. Good luck. At least all these reviews might help others.
- Unhappy customer
I placed an order with Sammydress.com and paid for expedited shipping. Two months later my items arrived only to find one of the sweaters was completely sewn shut in the front, all the way down. Not sewn so you could just pull on the string and open it up but 'completely sewn shut'. I also had to message them twice because my order was in 'processing' for so long. They did not refund the 'expedited' shipping costs and charge me for only the regular shipping either. There are so many stories from customers with the same issues that I filed a complaint with the Federal Trade Commission. After I emailed them and told them about that then they finally shipped my items. I would return them but they were so cheap I'm not out much and I doubt that I would get a refund. If I had read the reviews online about this company I would never had shopped there. They are a terrible company to do business with.
- rosa
Would you mind providing me with the e-mail address for this company?
Thank you
Wish I had read this information before I ordered. It took about 3 weeks, that was fine, but I ordered 2 blouses in XL. They came, the tag said XL, but I don't know on what planet they would be considered XL. My friend is a small and they barely fit her.
- smalls_23
I ordered a dress from Sammydress.com and still have not yet recieved anything in the mail. and this was almost a month ago. and from what i am reading here i shouldnt expect anything and should try and get a refund, maybe tell the world never to trust SammyDress.com.
- kamella
Ordered a dress March 25 They were quick to take the money and that was the last we heard from them We were supposed to hear about shipping details in about three days but nothing I was so excited to find the site with their extremely low prices. but at this point I will be surprised to receive my dress at all. So glad I just ordered one item. forget Sammy Dress Or take your chances on losing your money
- Evelyn Turno
Besides taking 6 weeks to deliver, the clothes are a joke. This is suppose to be a sweater with an open front. The front is sowed shut and their are strings hanging off everywhere. Okay those are the good things. The opening for the head is about 1 inch, maybe 1 1/2. Unbelievable. DO NOT BUY FROM THIS COMPANY.
- unhappy
My sister ordered a top from this company, she is about a medium, but she wanted the XL so it would be loose and flowing as in the picture. It took almost 3 months to arrive, and it would not have been loose and flowing on a broomstick! Thankfully she used PayPal, but I am shocked to see this continuing to go on with several companies all from China, all doing the same fraud. BEWARE!!!!
- no no no
Thank you for the warning. I too have been ripped off by other mfg. companies and I am grateful for all the reviews! The pen is mightier than the sword! Glad I did some investigating.
- Sammy
HORRIBLE HORRIBLE HORRIBLE!!!!!!!!!!!! These clothes are made to fit a 9 yr old child. I ordered 8 shirts, but only received 5. I'm not even going to waste my time trying to get back any money after reading the reviews – I will just make sure that anybody I know, knows NOT to order from this company. SUCH A RIP OFF!!!!!!!!!!!!!!! JUNK JUNK JUNK
- Laurie
Did you pay with paypal? If so did it show that the name of the company was Mookie? I bought a couple of items from Dress Lily and the experience was the same. My paypal receipt on paypal said Mookie as the seller. I'm wondering if it is the same people running different websites just to spread the theft. Thanks!
- Lisa Clark
Yes same company I ordred from, and Mookie is what my pay pal receipt showed!!!!! They are a huge rip off!!!! I never got anything, and pay pal did NOTHING!!!!!!! They closed the case saying the company showed tracking and could not refund my money! I was pissed! $29.00 down the drain, and pay pal was a joke!
- Sandra
I ordered three items on January 18. I received one blouse that would not even fit a child and I ordered an extra large. I never received the other two items. I wrote to them and they had the nerve to ask me for additional shipping charges to send my items. I told them I would not send them another penny. The item I received was junk. I am telling everyone I know about their horrible company.
- Bryan
i received my orders after two weeks, not bad, but the quality. juk juk!
- Bryan
The quality of there product are super bad, i would not recommend them to anyone. I've asked for a refund true Paypal and i returned their goods. very bad products, DON"T BUY YOU WILL BE SORRY
- Stacy
Agreed. No one should order from them.
- Shelly
I also ordered from this company and never received my product. I waited patiently for several months and tried to reach them for a delivery date. I am now trying to get their charge off my credit card. I will never order from them again. This is a total scam!
- jp
I was prepared to place a rather significant order with Sammydress.com through my Shop at Home account until reading all of these complaints. Shop at Home cannot endorse or discourage customers from shopping at any particular store, especially since the only two reviews they have for Sammydress.com were positive. I am just glad I closed my shopping cart before becoming one of the many dissatisfied customers. Thanks~ FYI, it would seem Rose Wholesale is somehow linked to Sammydress.com with many of the same items/prices but yep, you guessed…..same negative reviews~
- suzanne kelly
This mob is dreadful, they ask you for a pic, when provided, you don't hear anything back. The pic did prove them wrong, maybe that is why. What a joke of an organization.
- suzanne kelly
They have such a hide, they send a tiny garment that is supposed to be XL it has no size label anywhere on it and they offer me a refund of $5 when I outlaid $25. My reply to them:- This cost me $25 AU and you want me to accept $5. Who are you it is your firms MISTAKE. This garment has no size on it, what did you send me Lucas – YOU DON'T EVEN KNOW as I might have said – IT HAS NO SIZE ON IT. I didn't know that SAMMYDRESS was a charity. Silly me, would you like another donation. You must all eat tonight.
- md
Do NOT order products from SammyDress . The extremely poor quality of the products make you wonder buying $1 products at Kmart store are great value.
- Belinda Gonzalez
Please note, I am going through the same ordeal and its been 2 months
since I gotten my order. I just sent an e-mail to amanda. I got this
information from her response back to another upset customer back in 2013. I was not successful via e-mail, chat, or international calling and for 2 days, I kept trying and kept getting a busy tone.
Good luck to all of you!
amanda – firstname.lastname@example.com
- rosa
yes i am having the same issue. Silly me I should have check the reviews before ordering. I am out of $70.00 the phone they provide only has a busy tone, and live chat doesn't respond.
- Belinda
Rosa, I got your e-mail. Please note, YOU are NOT out of $70.00. Read my posting of today informing everyone the steps to take to get your monies back. Trust me, you'll get your full refund. Let me know the outcome.
Good luck!
- Jenny is disgusted
I made a purchase on 2/23 and finally received the 1 item I ordered on 3/25. I guess that is good after reading the numerous complaints on delivery however in 2 separate places on this article there are holes, noticeable holes. After reading all the complaints I feel it is useless to send back and hope for a refund due to poor quality so I will just chaulk this up to a learning experience but will never order from them again. I'm not going to pay twice to return a junk piece of clothing that took a month to get here. Very disappointed and disgusted that companies like this are allowed to sell anything expecially given all the complaints and hassles of returns and poor quality articles.
- Disgusted
SammyDress is a total scam, I'm going to be contacting the better business bureau to try and get my money back. Then I'm contacting my states attorney General. This company needs to be shut down. I'm a small petite girl, I can't believe the crap they sent me. Then the nightmare trying to return it.
- dolopatrice
Believe EVERYTHING that you are reading from this site. I ignored the this and went ahead and purchased somethings that I seen on this website because they were cute. They will cheat you out of your money they will not ship you the things that you ordered in the time that it is promised and when get in contact with customer service they are very nasty and nonchalant. They even had the nerve to offer me 4% off of something. What the hell can I do with 4%. PLEASE DO NOT GIVE THESE PEOPLE YOUR MONEY IT IS A SCAM!!!!!!!
- lovingmyhair
I plan to report this company to the Better Buisness Bureau my ordered still haven't been processed, it's over two months. I'm reading so many different compliants in these comments about this company and their reputation pursue them. This is not good! I didn't spend a lot of money but it dosen't matter, it's still my money. They shouldn't take your money until they ship the items.
- Debbie Doty Floyd
WARNING !!!!! I also ordered a dress for an event and paid the expedited shipping and I have not received a dress or a confirmation of shipping . However the payment came right out of my account . I also get a busy signal when calling and they have not responded to my email complaint either !!!!
- Unhappy girl
I would like my money back. How can I do? I tried the number on this site and a number on sammydress, also wrote a report but got no response weeks later. It's been a month + since I put my order in.
- starlite
To all of the people who have yet to receive their orders.
Please note, I am going through the same ordeal and its been 2 months since I gotten a response back. Below is the blouse I ordered and have yet to receive it. I just send an e-mail to amanda. I got this information from her respose back to an upset customer back in 2013. Good luck!
amanda – firstname.lastname@example.com
- Chh
I placed an order 03/03/2015 and paid the extra cost for expedited delivery and still haven't received my order. I keep trying to call the customer service number and all im receiving is a busy signal. I spend 90.00 on this site smh!
- Disgusted
If you reach the customer it will do no good. She wouldn't let me talk to a supervisor, and told me to put my complaint in on the website.
- jss
I ordered over a month ago and I haven't recived anything even paid for faster shipping
;( I have tried to call the number but it isn't avil from austraila im so angry i don't n what to do
DO NOT BUY FROM THIS COMPANY!!! I order a pair of "suede" boots with fur (I have purchased these before from China and they were gorgeous). I never got a confirmation of payment (thank god I used PayPal). I got these garbage faux suede, with crappy fake fur like you see on carnival stuffed animals. And one of the boots had a chunk missing from the toe. I paid $30, and when I told them I wanted to return them, they said I could pay something (don't know what, they obviously have no one that speaks or understand English) and they'll ship me another pair. I put in a dispute on PayPal, and they offered me a $3.00 refund. I tried to review the product (which all review say these boots are five stars) and it says I can't review the product unless I buy it. Really? Stay away from this company. Wish I had come here first before I bought.
- suzanne kelly
Sammy Dress is Pathetic. I placed my first and last order with them just a couple of weeks ago. Ordered XL and got XS and then they don't answer any of ones enquiries, so much for getting back to a person in 24hrs. In their policy documents they say if you are sent wrong size you have to pay return post. Well hello, whose fault is it that they did not send correct size the first time. It is their mistake, they should cover the costs. Whole thing is a money grab, I am going to take some other people's advice and complain to Paypal. It is this sort of thing that spoils internet shopping. Once bitten twice shy. BAD SELLER, BUYER BEWARE.
- Suzanne
Suzanne. Sammys dress is pathetic. The order was for XL and it comes XS. I have contacted Customer Service (Maybe should be called Customer Dis-service) and no-one gets back to me. It's a joke, it was my first order and will be my last. They make the mistake and then have the hide to say, in their policy, if you receive the wrong size you have to pay for return postage. They should not make the mistake in the first place. Even if I did return it, I fear that I would never receive a replacement. Buyer beware, this is a BAD SELLER. They take your money and send you rubbish.
- Emma
I ordered a sweater before Christmas 2014 and just received it today, March 13, 2015. The article is much too small (supposed to be large) and the next step will be to give it to the thrift store. DON'T BUY ANYTHING FROM SAMMYDRESS!!
- Emma
Never Again SammyDress
- Sammys dress is a RIPOFF!
Place my order in early January, got shipping notification late January. It is now the midfle of March and still not recieved. I have sent 3 messages through their site that the site says will be reponded to witnin 24 hour, NO RESPONSE! I have tried to call the number listed several time, alway get a busy signal. Glad I was smart enough to order 1 item at $11.00. GOOD ADVISE, DO NOT WASTE YOUR TIME AND ESPECIALLY YOUR MONEY ON THIS SITE!!!! NO ETHICS.
- Gary Basinger
Finally go my merchandise after going through Hell. Tried to get PayPal to cooperate but they were very, very slow, so went directly to credit card company and did get my money back. Cancelled my order a month before several times, just to make it CLEAR I no longer wanted the merchandise. Then, like a miracle, it fell out of the sky and they took back the money without ever asking me. I am angry but I do like the blouse. Guess I will end the fued and accept that I got the blouse after 2 and a half months of waiting. Do NOT deal with these people.
- LaQuin
I ordered something from them last years and it took 3 months to get what I ordered. I acutally forgot I ordered something until it came in the mail. And go figure it was too small however I did not send it back. It was not worth it. I just gave the item away. I will not order from them again because it took so long.
- India
So I called them and I literally had to call 10-15 times before I decided to call private and they answered on the first ring. Go Figure! I spoke to a young lady regarding my items that I purchased on 3-8-15 and 3-10-15, 2 of those items have already been shipped out and she said it should get here within the next 2-3 weeks but she said expect a delay with my other 3 purchases because one of them is out of stock and wont be in till 3 more days meaning it wont ship for another week!!!! I then asked her if she could ship my other 2 items that went along with that and she said NO and would not give me an explanation as to why. Then she proceeded to say that I need to be patient because it ships from China!!! No B****, you need to ship my s**t now, I don't give a rats a*s that its from China. After I receive my items I will no longer order from them, and I think its clever how they remove all negative comments off of SammyDress. TYPICAL! Moral of the story is that if you cant contact them or they wont answer, CALL PRIVATE USING *67. DO NOT SHOP FROM HERE. AND THE YOUNG LADY COULD BARELY SPEAK ENGLISH!!!!! SMH.
- Erin
Ordered dress and paid for 3 weeks ago. Can not get customer service. Have not received. Can't find out how to get refund.
- Emma
good luck with that–try to get your money back.
- Bummed
You should just be able to contact your cc company and tell them you never received the item, noone at customer service would assist you. They will remove the charge and take it from there. If you used PAYPAL not sure if it works the same way.
- Audrey
Horrible! I ordered merchandise on Feb 14 and its still processing!
- Irene
I just escalated my dispute with PayPal. No response to my order. Cannot get through to online chat. Customer service phone number not valid. I've advised PayPal to investigate them…and not do business with them going forward as it's nothing but fraud!!! PayPal has advised that even if the company does not have $ in their account I will still be issued a refund. The companies account will show as a negative and they will not be able to do business with them until the issue is resolved. I don't care about the product I just want my $ back. I'm grateful I ordered via PayPal cause at least I have some measure of recourse. And….I'm putting the word out about this company!!!
- Leslie Tylus
WARNING: DO NOT ORDER FROM THIS SITE. I ordered some tops in an XL and the XL they sent would not fit an anorexic teenage girl! I have been trying to reach out to customer service. their phone is not in service. their chat with a representative does not work either. I have sent 3 emails to get a RMA to return my merchandise, and no response. SCAMMERS!
- VirginiaGirl
I'm having same experience – I usually take small/med. Ordered L – I told a friend I will give the top to her for her granddaughter if I don't get a response regarding refund [which I haven't yet after 3 days – it says it's processing a response]. I agree with your anorexic description. I could not get the L top barely over my head let alone over my shoulders! Nothing like pictured.
- Lisa
Same thing happened to me. I ordered and XL and I think it was an XS. I gave it to my daughter in law, but I'm not sure it will even fit her. SCAM
- Kim
I placed a order back in January, I received an email January 19 it shipped. Still nothing. The phone number does not work, the live chat didn't work, I tried to put my order number in to file a complaint and it said invalid order number. I'M FURIOUS!!!
- Debra
Same here, however I paid with PayPal, so had record of the transaction. I opened a dispute with PP and immediately got a response from Sammy Dress! Claimed that after 4 weeks, my item is still on backorder but would be available in 5 more days. Really?! I replied that I want the order cancelled, since they did NOT contact me in those 4 weeks to tell me of a delay. If they do not do it, PP will. Open a dispute with whatever you used to pay for the order (credit card, PayPal, etc). It gets their attention FAST!
- Audrey
Where is the complaint box on the site??
- Missy
I placed an order in January, and still have not received it. I sent an inquiry email, never heard back. Called the customer service number, constantly busy. Ridiculous!! I'm reporting them!
- Fantasy
They're horrible! DO NOT PURCHASE FROM http://www.sammydress.com Biggest mistake I've ever made. IT IS A CHINESE SCAM!!! The clothes do not fit properly and the customer service number doesn't work. They claim to have 24/7 customer support which is also a LIE, it instead directs you to a support ticket and you have to wait for a 24 hours for a response! I spent approx. $77 on my order and the items do not look a bit like what was delivered via DHL. Instead very cheap and cheesy looking material and the items were packed in a bubble mailed that smells link skunk a@#! Half of my order was missing and I'm still fighting with them. SMH BUYER BEWARE! I was told my stuff was out of stock too, but it shows available on the website. Go figure I even contacted on Twitter and still have yet to receive a response. The excuse… Chinese New Year! 0_o I'll chuck i up as a loss, but I'm reporting them now.
- Linda Schell
Sammy apologized, and said they would look into my issue concerning shoes I ordered in Dec., and that were sent out January 19, 2015. Within about a day or two Sammy e-mailed me, and told me to check with my local post office. The tracking code Sammy gave me doesn't work with the US Post office. The item was sent out China Post surface mail. I finally found a place where I could check tracking with China Post, but the tracking code doesn't work with China Post because the code has too many numbers. Additionally Sammy informed me that they could not check my tracking on line, because my item was shipped under unregistered mail. I'm getting the run-around.
- Debra
Contact PayPal or the credit card company you used to pay for the shipment. You CAN dispute the transaction and get it refunded.
- Susan
I placed an order in January. It is now March and I haven't received a thing. I have tried repeatedly to get in touch with this company via email, phone and live chat. Nothing. I sincerely doubt I will ever see any merchandise.
- Debra
Same here, however I paid with PayPal, so had record of the transaction. I opened a dispute with PP and immediately got a response from Sammy Dress! Replied that I want the order cancelled, since they did NOT contact me in those 4 weeks to tell me of a delay. If they do not do it, PP will. Open a dispute with whatever you used to pay for the order (credit card, PayPal, etc).
- Susan
Thanks, Debra. I had also used PayPal, but I read another complaint that said
PP will not help with this issue so I did not open a dispute. I'm glad to read
that it can be done and I hope you receive your refund. I finally received my
order the day after I wrote my review. I had ordered mid-January and received on
March 7. Incredible!! My online orders are usually at my door within 5 to 7 days
– so from now on I'm only ordering from well-established companies with which
I'm very familiar. Lesson learned – :(.
- Susan
Thanks, Debra. I had also used PayPal, but I read another complaint that said
PP will not help with this issue so I did not open a dispute. I'm glad to read
that it can be done and I hope you receive your refund. I finally received my
order the day after i wrote my review. I had ordered mid-January and received on
March 7. Incredible!! My online orders are usually at my door within 5 to 7 days
– so from now on I'm only ordering from well-established companies with which
I'm very familiar. Lesson learned – :(.
- Kathleen Newsome
This site is a joke, and I'm thinking of turing you in to the Better Business Bureau. I placed an order early Dec. It was posted to my paypal card Dec 20th…NEVER received the merchandise at all. Tried calling your customer service number..NOBODY ever answers. You are false advertising…leading women to believe that your "One size fits all" could fit most women. What you mean is "Most women in China". We here at USA are a little curvier than your country and the one size fits all stuff you have, would be a small-medium here in our country. Very disappointed!!
- Michelle Mabelle
For online businesses you report to FTC https://www.ftccomplaintassistant.gov/
If you use Web of Trust (WOT) add-on for Chrome, FF or IE you would see that this Sammy's site is a bright warning RED~!
- Laura Pitalo Parker
I am beginning to think I am going to lose my money also, not sure they will refund my money, even though none of the stuff I bought fits LIKE it should. I'll be out $70!
- india
Call them using *67, that's what I had to do, and they answered on the first ring.
- Laurie
I wrote a long complaint letting people know about the poor quality and workmanship and it disappeared. HUH?
- Laurie
what happened to my complaint? This site is a fraud!
- Laurie
I just received my partial order on 2/27/15, The order shipped out on 1/28/15. So just about a month. The items seem sized alright, but the quality of the fabric and the workmanship is awful. I will never order again or ever wear these things. The stuff looks way better in the picture, than in real life. The seams are bunchy and uneven. The fabric is almost transparent. I can't sew very well, but I can do a much better job. I guess the new crop of children sewing need more experience. Do yourself a favor and don't bother. You can get better at JC Penney and not spend much more money.
- gemmy
I placed an order December 10th for xmas gifts promised 8- 10 days scam #1. Tried to check on order could never get thru phone number online chat does not exist Scam #2. First order received January 5 3 out of 6 items scam #3. I am 5/6 163 ordered med and lg All items were so small I could not even try them on Scam #4. attempt at refund was told by email only credit would be issued Scam # 5 Issue in now in the hands of my credit card company. DO NOT ORDER FROM THIS COMPANY!
- nadia182
don't even know where to start. this chines people don't know how to work and appreciate customers. i orderd 2 shirts on nov 5 and it got lost or they just never sent it, it has been 2 and a half month since they OFFICIALY told me its lost. then,they gave me an option to reorder the shirts again finally they "agreed" to send it again with no charge but only if il pay extra money for shipping, which i agreed even though its their problem, but then after i paid again they never wrote me back anything no tracking num no nothing! 3 weeks later i contact them and they respond with "sorry we are out of your products, only in 4 weeks we will have them". they need to be ashamed for having such a bad business that can't handle 1 customer. i will never spend my money there and i really recommend you not to do that either . NEVER AGAIN!!!
- david
still have not recieved any response to the 3 "tickets" i have placed with sammy dress regarding wrong size jackets i purchased. probably won't ever get a response and thier supposed phone number that they provided is always busy miss amanda wen. i have attempted every possible way to get a response from them and nothing. the tickets i submitted no longer exist. and still no response. going to paypal to try and resolve.
- Bre
I ordered a top 3 weeks ago and it says processing. Tried to call the contact number and get a voice message and then tried again later and busy signal. Later again and got memory full. What's up with that! Never have I encountered such poor service and slowness in getting an order. This company has my money and I have no top. Never will order anything again from them. Bad-Bad for business.
- Chris F
M1501160535317981 order number for sammy dress made three complaints and got ticket numbers for the crap I recieved and still waiting for a reply 10 days later. The two previous tickets have been deleted from there system…………….WHAT IS GOING ON SAMMY DRESS ?????
- Liatill
I ordered two dresses. I am plus size, the items came and they were teenage sizes. Very disappointed. Was looking forward to the two great styles in MY SIZE as I ordered them. Don't appreciate bait & switch techniques.
- Patel
I haven't get my 5 product orders. I sent an email in feedback section because they do not have any email ID???????? Is this app is scam? i have ordered 2 months ago and still did not get any of it. I tried to call customer service number which is 909-581-9508 but voice mail box is full. Is any one checking any complains? Don't scam people with made up app…..
- tzyfit
every item I ordered is crap…sizing is for teens, not women like it is stated. Never again……
- Laura Pitalo Parker
I agree
- email@example.com
Where is my order?
- christina
when did you order?I am thinking on ordering from them but this is making me wonder…can you give me more info..thx so much for your time chow firstname.lastname@example.com
- yvonne
So glad I saw all these complaints. I was going to order a few items. There is no way I will get anything from Sammys.
- k
well im scared now after all the reviews I jst order wish I would have read this before I order cause I was planning on wearin it to a party I hope that it doesn't happen to me
- SweenyTodd
"Dear customer,
The site service had refund you as you agree ,have you got it , they solve every problem for customer.
and it is real true their service is good." LOL…..
WOW!! This should explain everything. Every single response demands "we are not a con" "we not scam"; this tells me you are. Your business ethics should prove you're not. Along with that, the "excuse" from Rona Chan (if that is even a real name) is the same exact, copy and pasted excuse used on every site I have seen. Chinese Lunar New Year , blah blah blah!!
The lesson here people. Stop buying Chinese crap clothes and sending money to these scam artists pilfering money.
- Jess
I received three items very quickly, within 5 business days. HOWEVER, one of them I had canceled… and they still charged me for (Trendy
Buttons Design Long Sleeve Round Collar Solid Color Pullover Dress For Women), one was supposed to be this dress, (Sexy
Halter Sleeveless Color Block Dress For Women), but they sent me one that would fit a 14 year old which hits at least 6 inches above the knees (DEFINITELY not the one that I ordered), and the other's fabric is so thin that I don't think I ever dare to wear it. One item is still back ordered but I am certainly not holding my breath.
Don't buy from Sammydress, perhaps they are not a "con," but with this kind of service… why would you shop here?
- k
r u working with them
- Diane
File a complaint with your state's consumer protection agency and try the federal Consumer Financial Protection Bureau. This company should be banned from conducting business in the US.
- dinalynn
I ordered a item on 1/23/15 and never got it. I am going to contact paypal and get my money back Its been almost a month. It should take no longer then a week to get merchandise.
- Olga Woodrow
I ordered a top the first of January told it was shipped an I never got it.What's going on with your company .I was charged too!.Get with it folks
- reyna
I ordered up to $50 of clothes. of course being impatient I decided to get their expedited shipping for $21 more. on their shipping&handling description it said for their expedited shipping it took 3-7 days. ok, sounds fair right sense its coming from china. but 2 months later still hasn't arrived!! I still want my things I ordered, s**t I paid for them I should have them! I've constantly tried contacting them, the phone is always busy. I tried their online chat, no one ever replied. I also sent a email, no response. 'till finally one night I decided to call repeatedly with no breaks and finally, someone answers. then he goes to tell me it takes 10-25 days to get my order… even though I paid $21 extra for a fast delivery. I explained to him I had ordered these things 2 months ago and he had nothing to say except it takes time because they also ship their things thru the uk…. I paid for a tracking number, received it, but when I sign into usps to track my order it tells me the tracking number provided does not exist… once again im very disappointed. these people are true scam artist. i was so amazed and happy i finally found a site i can shop at for cheap and had such cute things… but now im just heartbroken because im SOL for a total of $73.85.
I'm so disappointed in this shopping site. all they do is steal your money. i really hope i get my order or my $ back very soon.
- zeo
I wish i had know about this site before i ordered from sammydress.com. My order never arrived. They have the balls to tell me to send them more money so they can ship "again", yeah right. SCAM !!
- sally
i ordered tops size large and they is no way they are they are a size 0. i cant get hold of the company. they never answer the phone. items are not what the picture looked like. terrible customer service.
- Jubeeloo
If you charged it with a credit card and you want a refund, then I would suggest going to your bank and have them fill out a complaint form. They take care of you. Credit cards have rules that protect their users. Good luck! I ordered through them, so wish me some luck!
- Kathy Maiden Atwater
My first clue should have been that the tops I wanted to order were "ONE SIZE". I ordered, thinking they must be in the medium size range (I wear a 10 or a medium in most things) OMG The tops were sized for a 0 (that's ZERO!!!) I was very disappointed after seeing the unique styles, then finding that ONLY someone with a child-like body type could wear them. ALSO very slow to receive them. Stay away from this site.
- Omar
I order on 11/5 and I still have not received my order. If you purchased with PAYPAL, please file a complaint and request to void their merchant account.
- Jubeeloo
Did Paypal take care of things?
- Linda
Ordered a top from them in December and still have not received it. After contacting them multiple times with only hearing that it is temporarily out of stock but now in stock I still have not received it. Will never order anything from them again.
- Vicki
I ordered merchandise on January 26 with expedited shipping. Nothing was ever received and I emailed thru the website to see what was happening. First the order number I was given never corresponded to my actual order. First response I received stated that the order was in processing and I would receive the merchandise very soon. Another week passed and I sent another email and on this response they said they had to verify that I was the same person that placed the order and the credit card holder. Then they asked me to send them a copy of my passport, drivers license & credit card. Are they kidding. I have asked for a full refund and notified my CC company that this company is a scam. Remember "If it sounds too good to be true it usually is!"
- Chrissy Jamie
Horrible place to shop and I wish they didn't treat people so poorly!
- Gabi O Eva
I ordered 3 items back BEFORE Thanksgiving 2014. (Today is Feb. 6, 2015) One of them was a nice lacy silk(ish) shirt that I still see being advertised through Facebook pop-ups. I was sure I should get the order (at least the shirt) by Christmas (remember, I ordered it before Thanksgiving!). Nothing came. Sometime, around Jan 2 or so (2015) I received one item with no tag on it, no shipping paper or label, just a thing in a plastic bag. Then came end of January, and I received the second item, a watch that seemed like a nice item. Again, in a plastic bag, not a box, without any papers accompanying it, and no instructions as how to set it or anything. The watch is unusable! Cannot be set for local time! The third item NEVER came. 3 months have passed and no word from the company, nothing. Just letting you know: don't fall for it! It certainly seems like a scam. My money is gone. No matter what they say or what their "official" response is, they don't follow up on their promises. Terrible business! Terrible treatment of customers. As far as I'm concerned, no matter how desirable their advertisements look, I'm not going to order anything from them again!
- sandy
So far my order supposedly has shipped on January 27, now its February 6 and still nothing has come.They say they have live chat 24/7 but that's not true. But they sure charge
d my accout as soon as they could! Waiting………..
- lol
Don't know where you live, but have you read the shipping info at all? They ship from CHINA!!!
- Palmetto
I have never made an internet purchase before that was this awful. Sixty days for delivery is ridiculous. I'm throwing my item in the rubbish as it is itchy, cheap-looking and smells bad. And to top it all off, they've sold my email address to every spammer on the face of the earth.
- Fedup
I only ordered one item. Not only did it take over a month to get it, but the item is so small it wouldn't fit a child. They asked repeatedly for photos and whether I ordered the right size, and then had the audacity to offer a fractional refund. There were numerous e-mails , most through the resolution center at Paypal (gratefully), but none satisfactory. When they gave me the option to mail the item back to China at my expense before I would be issued a refund, I had enough. I escalated it to a claim. The item didn't even have a tag! What a shady business!
- Phillis
I ordered a cute top in early December, it arrived late January. I ordered a XL and it looks like a Small/Medium. I would not recommend ordering from this company. The quality of the product is not very good. Looks like a sweat shop sewn products. No tags and lots of loose strings hanging.
BUYERS BEWARE – THIS COMPANY SHOULD HAVE A WARNING LABEL – I HAVE PUT A BUYERS PROTECTION CLAIM IN TO GET MY $267.73 AUS DOLLARS BACK. OUT OF 17 PRODUCTS ONLY 2 WERE GOOD. OTHERS – POOR QUALITY, USED FAULTY PRODUCTS REPACKAGED, NO TAGS, MIS…SING ITEMS WITH NO REFUNDS, DAMAGED PRODUCTS. WRONG SIZING – MY 10YEAR OLD CANT WEAR IT BUT MY 3 YEAR OLD CAN smile emoticon WORST ONLINE BUY EVER!!! THEY ONLY OFFERED A $15.00 COMPENSATION REFUND.
- Jo
I waited months to get a complete sammydress order. Most of it arrived in one parcel with an offer to give a refund for the out of stock items. I asked for a refund but they would not issue one. Three or four parcels arrived sporadically over four months. One item was still outstanding – I kept asking for a refund as per their promise and sammydress kept issuing help tickets but no refund. I found a newspaper article on line about the problems of dodgy Chinese online businesses with a reference to the Chinese Marketing Research Association. I sent them an e-mail regarding sammydress and then sent an e-mail to sammydress telling them I had reported them to this body. I didn't get an answer from the Chinese Marketing Research Association, but…I got the refund a couple of days later. It might be worth a try for all you disappointed people. Good Luck.
- still not happy
Wish I had read everyone's comments before my purchase. While I received the order within the time frame they said it would take for delivery, The 2 tops I purchased would fit a 10 year old. I ordered large sizes, but the clothing is made for very small Asian women. Very disappointing. I'll be giving them to some small kid…….
- Jeannine
I bought a beautiful beige crochet looking top back in December. I just received it today in the mail and it was too small and moldy, I was shocked now u have to try to get it and the musty smell out which I am sure won't happen. I will never ever order from these people, don't let the ads and cheaper prices fool you. I believe they are in China or some Asian country and their idea of a 2XL is a medium. I am very disappointed. Do not waist your time or money. I am stuck with it because there is no return address.
- Jean
Don't order from SammyDress. They got my money; only received a partial order; they issue a tracking number, but do NOT answer emails. Site is too good to be true, and I should have known better.
- Jean
I ordered 3 items in December 2014. I received 2 items and never got the 3rd one, and I've emailed them on their site email set up with no response 3 times.
- Dorothy
I order 3 different and I received 4 of the same top and wrong size and have gotten any contact on how to send these back. Never again with this company. Dah
- dixiesugr
I ordered 7 tops from them …. the shipping was high but the prices on my items made up for that and it was coming from China ….. I received 6 of the tops … I had to order everything in XXL because the size charts showed everything running really small …. and it is an Asian Co. …. 2 of the tops fit perfectly and looked great … good quality and I have had soooooo many compliments on them ….. the other 4 tops were the same size but they were way smaller …. I sent in a ticket and told them I wanted to exchange those 4 tops and I inquired about the one top that was not in the order …. they told me the last top was out of stock but that it was now on the way…… then ….. they told me to take pictures and measurements of the tops that didn't fit and send to them by email and they would decide what to do about my return ….. so ….. I took pictures and measurements and went into the "ticket" section to send my reply (per their request) and I kept getting a message that it would not load and to try again ….after many many tries I decided I would call them or use the online chat….. well …. I am not allowed to use that because it is for PRE-SALE questions only …. AFTER SALE contacts have to be made through the "TICKET" process …. so far I have tried every day to "send" again and it will not go through …. I even tried writing a new ticket and that would not go through either. I have been trying to find a corporate address or number to no avail ….. I will keep trying but I am afraid I will just have to chalk this up to "experience" and let it go …….
- Jean
Same thing here. One of the tops only resembled the picture and had a bad zipper. I am still awaiting the 3rd item on the order, but to no avail, even though I have a ticket number and have emailed them 3 times since the beginning of January. Last time I'll ever use this company.
- Dee Nelson
Contact the Chinese Marketing Research Association, they will refund you after they are contacted by this organization.
- Gary Basinger
I wish I had found this site before I made the mistake of ordering from them. Two cute blouses, 37 days ago, and all I get is please be patient spelled wrong. NOTHING should take this long. I see I am not alone. They are in China, so nothing can be done. I will call Paypal and see what to do. What absolute jerks Ms Ron Chan and Amanda Wen are. We're truthful, responsible and paid for our items. They are the worst kind of human – liars and cheats.
- Sheila
if you paid with paypal you are EXTREMELY smart!! there is another site i used with a "different" company that ripped me off, wanting to send me replacement item for one i never received for a "restocking fee" guess i have STUPID stamped on my head. I filed with Paypal and got my money back. so file a complaint right now. you will get a reply from the company for sure then
- Gary Basinger
I placed a dispute on Jan. 28 and then a claim Jan 31 with PayPal and even called them. They are not responding as you would think. I am ready to file a complaint against PayPal. They have all of the info and yet are hedging on the refund. First it was going to be february 10, then 3 days later and now it is possiblly around February 28….with no promise then. What did YOU do to get them off of their butts to actually refund the money? The company has not responded so I can't imagine why PayPal is having any problem returning my money. It has been 50 days since I ordered from Scammy dress, and yet no blouse.
- patty
I ordered a blouse from them in December and it is now January 28th and I have not received it but credit card has been charged. Does anyone have a telephone number to call to reach someone? When I email, I just keep getting the same email returned to me saying nothing much other than it shipped???
How can one file a suit against this scam company and stop them from running a business on the internet? Thanks for any help I get..patty
- Gail Alison Foreman
same here ordered in December and keep gettin excuses after excuse why I haven't received my goods and "YES" it is now 28th January and still no sigh, I bought mine through Paypal and have already told them and submitted a formal complaint "FALSE ADVERTISING"!!! FIRST THEY SAID 5-15 THEN 30 DAYS NOW TO BE TOLD 45 IS THIS FOREAL!!! NEVER WILL ORDER AGAIN AND HAVE TOLD THEM i WANT FULL REFUND NOW!!!
- flacoface
Scammydress. I ordered a coat from them on December 3, 2014. It's close to the end of January 2015. No coat, just excuses.
- Ver
You sure you didn't just get fat..ter????
- dinalynn
seriously? Dumbass
Do not buy from Sammy Dress. It's been 2 months since I ordered and never got item. They only want to give me 70% of money back on item and none of the shipping cost back. Low cost stuff still has a price, are you going to get it from these inconsiderate Chinese companies that don't give a crap about customer service over there bottom line
- Lena
Awful to deal with, "Please be Patience" is all I get, I ordered Nov.27th thinking the dress would be in for New Years, Nope, Shooting for Valentines, but not holding my breath. Also the items that didnt make it in the first package dont have tracking on them. I PAID FOR TRACKING with the intial order, you shouldnt have listed them if you didnt have them.
- Norma
I agree Do Not BUY from this place. It takes to long to recieve anything. I'm still waiting for a blouse I ordered two months ago!
- bevdal64
- Redwitch2010
My sister ran into a similar situation 6 months ago. She filed complaints with her credit card company. She tried the Postal Service. She tried contacting anyone she thought might help. NOTHING!
I may sound like a crook, but I'm not giving these people my money. They are crooks! If you don't receive your product I think you have so many days to report a lost or stolen credit card. That may help. It may not. I don't known. I did it to a company in Texas. I ordered a home security system. My husband was ill and as I explained to this company I needed a no hassle alarm system. Didn't want a lot of phone calls. Paid them and waited. Delivery was about 8 days from TX. They called non – stop. Wanting to know if I had the package and had I opened the box. The day it arrived I sent it back. They were furious. "You didn't even open the box". Then he informed me I would be billed a $250.00 restocking fee on a $150.00 purchase. Made me so mad I almost blew a gasket. I told him in no uncertain terms I wasn't paying anything. He really enjoyed telling me that I would pay it and I could do nothing but pay it. I hung up called my credit card company and reported my card stolen. It may not have been the right thing to do but I'm not giving these people my money. They were going to steal it and I stopped it. The C.C. company refused any payment to them. They tried for 6 months to collect money. Tormented me by phone until I changed my phone #. I don't know why opening the box was so important but it was to them
- Panda :/
I ordered boots from them Nov, 9th and I have need mailing them about my item, switch they told me to check my post office. I did no word they also told me that they didn't have a tracking number for the boots I requested. Thank goodness they only got 26 dollars out of me.I can make that up in a day, Never am I ordering from them ever AGAIN. My issue for being trusting in this website as sammydress. I doubt i'll get my boots it's now Jan 4th.
- Maria Daniela de la Rosa
have you gotten your boots? SAME HAPPENED TO ME!
It's december 11th, I ORDERED IN NOVEMBER 11TH ! I've been more than pacient, what should we do?????
- ricatheater
I ordered from them in November it is now Mid-January – A New Year – and no sign of my $70 order – Complete fraud! I wish I had found this site first – I would NEVER have ordered – Hopefully this is a warning to anyone else sucked in by their low price con – Just read the response from Rona Chan On: March 6, 2013 – She states things are being improved – That was 2 years ago – Are They Improved – RUN from this company – RG
- Dee Nelson
Contact Chinese Marketing Research Association, after they contact them they will refund you!
- Cynthia
Hey guys sammydress has now blocked me from their website for sharing my video to people that wanted to see what I got from them. I was one of the lucky people that received stuff but f you wanna see the two dresses i got from them, Click here: https://www.youtube.com/watch?v=UzI9-KcZNOo&list=UUp9cnABdci-9yN9PXgWJ_fA
- Susan
Thanks for sharing. My mind has been changed. Almost got scammed!
- Sue Goryan
That's a shame….it looks tight for you too…
- ann
Fantastic video! That dress is cute on you. Thank you for sharing. I am so glad I saw this first. I have read some really bad reviews on Sammydress. You rock!
Silly that they blocked you.
- Kendra
Clothingunder10.com is a great affordable website. I ordered from them and before they even ship your order they verify your identity and order. Good quality clothing for the price.
- shawn
November 14th ordered, It's now Dec 30th still no hoodie. Good luck with any answers. They tell you it takes 10, then 20, then 30 plus working days to get your item. Still nothing. A Camel could have delivered it sooner. This is 2014 right? Planes n stuff? Im still waiting on my hoodie, although at this point I think it might be spring before I get it if ever….
- Maria Daniela de la Rosa
It's december 11th, I ORDERED IN NOVEMBER 11TH ! I've been more than pacient, what should we do?????
- sandy
Ordered November 7, no word from them and no product (it has been almost 2 months). They appear to be a fraud.
- Maria Daniela de la Rosa
SAME SAME, happened to me. I really don't know what to do… It was a christmas present for my boyfriend, I still really want what I ordered but have It's december 11th, I ORDERED IN NOVEMBER 11TH ! I've been more than pacient, what should we do?????
- Linda
I never got the stuff that I ordered from this company SAMMYDRESS
VERY BAD COMPANY DON'T ORDER FROM THEM ITS A SCAM.. I ORDERED IN JAN 1 THEY SAID THEY SHIPPED OUT MY ORDER AND NEVER RECIEVED IT . I LOST 47.00 FROM THEM.. I ordered a coat and 2 shirts.. never got..
- http://dallas-apartments-rent.com/ Lisa Parrish Walton
We ordered $100 worth on 12-06 finally got partial order 12-29. None of the clothes fit me or my husband and the quality of the items were not what we saw or hoped for. Complete waste of money and time.
- Joe Lewis
I ordered a pair of shoes and a coat Nov.11 to wear for Xmas.It's Dec.29th today and I still haven't received my order.I will never order anything else from Sammy Dress.
- Maria Daniela de la Rosa
have you gotten them?? 'ACTUALLY, I ordered the EXACT same day. It's January 11th…. WHAT SHOULD WE DO?
- Gina Overman
I would also like to add.. that ALL OF YOU need to check with your State Attorney General to see if there is something that can be done with this company.. it might even be a federal thing to be handled.. doesn't hurt to check to see if you can even file a complaint.. if so.. DO IT.. let the officials handle it.
- Lisa
There are from CHINA, nothing people could do, is just not order. When I saw the prices, I was suspicious and google the company and found this, thanks to all the customer that wrote their reviews.
- Gina Overman
I ordered from them on Dec 7, 2014.. a top I wanted to wear for Christmas.. I received it on 12/20/2014.. it was so small.. one thigh wouldn't fit into it.. I ordered a xxl.. I asked how I could return it with no response since that date.. thankfully my sister in law could wear it.. I advised to wash in cold water and hang to dry..
I won't ordrer from this company again.> EVER.. I have heard by people here in the city I live.. that they went by another name also.. they are a SCAM.. what do you expect when it comes out of Hong Kong.. which I didn't know or I would not have ordered at all. You have to use the written complaint to reach them.. the phone sounds like it has been taken off line.. hence the busy signal. I highly doubt it's a local CA 800 number either.. another reason it could be a busy signal. BUYER BEWARE.. you get what you paid for.. mine wasn't bad.. but.. you do get what you pay for.. TRASHY THINGS.. not even US sized.
- disgruntled customer
I also want to point out that in my case, PayPal has been no help whatsoever. They basically forward the sammydress response to the customer and do a Pontius Pilate washing of hands. I don't fault PayPal, just a Caveat Emptor to all out there that using PayPal won't help when you have a problem with sammydress.
- Patty DUDAS
thanks I paid with paypal that answered my question
- disgruntled customer
"The point is, when you buy from us, the sale is not complete when we ship, it is complete when you are completely satisfied." As a disgruntled customer, I know this isn't the case. This company is more of a bait and switch judging from other's opinions below. If they truly stood by their products, they would offer an RMA at their expense rather than telling customers to ship it back to Hong Kong at the customer's expense. After spending money on a product that is listed as one thing and turns out to be another, this company expects you to shell out more money to ship the product back at customer expense. They only hope to wait you out. This is true bait and switch and I predict a short life for this company.
- anon
they've already been in business for a couple years…it blows!
- disgruntled customer
I ordered a men's XL trenchcoat. What was sent was a coat for an 11 or 12 year old boy. I asked for a refund. I was told that I would need to ship it back and I quite frankly do not trust this company to act in an honest fashion. I do not want to send it certified as that would cost too much. I asked them for a full refund due to the coat's size and they refused, offering $7.50 of the $41.22 that I spent.
- merilyn murray
made my ordered nov.28, 2014 total $120.34 did not recieved product, given order # that doesn't excessed, filed complained to pay pal no action yet , Is these company a scam? I want my money back .
- denyse
i made an order in mid november from sammydress. they did not send 2 handbags with the other items. i received an email saying they did not have the handbags instock so i asked for replacements. they did not send these so i asked for a refund which was supposed to be given 5-7 working days from 27th november. after waiting a few days i emailed again, they sent me to paypal, who then relayed me to ebay. i did not deal with ebay. i opened 2 'tickets' for queries and they both said i would be refunded. the second one just stopped responding, despite my 3 attempts to communicate with the said company.
they know that they are cheating people and running fraudulent business but still argues that they are a reputable company.
i have personally emailed them about my items so i know this is not just an outburst, but a last resort to try and save other persons who may get caught in this web.
- Flordeliza R. Gonzales
I made my order Dec. 3 & rec. an e-mail that they already shipped the items but I never rec. it yet. The amount is $47. I will never use this again.
- itsusmrandmrscollins
I've ordered from SammyDress before and was very happen. It came quickly and it was nice, just as the picture. It was a little small though. I just ordered over $300 in clothes for Christmas gifts on 12/4/14 and today is 12/20/14 and the order is still processing. I also paid over $90 for expedited shipping. If the items don't arrive by Christmas I will never use them again. My concern now is after reading the reviews that I may never get the items I ordered or my money back!
- Lafita
Been waiting on a coat for 7 weeks and they're not responding to me. My first and last time ordering from them. Horrible service!
- Liz Posey Loew
Beware! SammyDress and Rosewe are one in the same company.. I just purchase over 200.00 in clothing from each place and when they arrived they look like something from a rag bag.. Thin horrible material.. nothing like the pictures show and sized to fit a baby doll. Now they tell me they will let me just keep the clothes and give me a 30.00 credit on their store site (yay?) because shipping to China would be too expensive for me to send back! I have filed a claim with PayPal.. lets see what happens.
- Highly disappointed
My wife ordered some clothes the first of december and got a "tracking # " if thats what you want to call it and guess what…..it does even work….try to call the phone # on the website contact and guess what……Always busy….And thay want to reply to the complaints and say how sorry they are for our disappointment and the inconvenience they have caused. My question is …If your not a con then why cant you have a person in your so called office in California answer the phone and pay tmyself and the people
- Only girl1
How do you get back your money from Pay pal????? hat the procedures????/ Please help!!!!!!!!!!!!
- drippy
no package/working tracking number ever. support never responds and the number on the site doesnt work!!!!
- OneNighter
honestly I bought about 100$ from sammydress and they fed me some bullsh*t, since I paid 30$ for extra shipping that if they didnt send me a tracking number ny a certain date they will ship it for free.
Then a month goes by and i finally get an email (thought it would be the tracking number) but no, it was sammydress stating I was to be refunded the whole amount to my paypal… I didnt even use paypal for the transaction. Still two months later, no items, no money back for my purchase. Honestly, sammydress is a scam of a company. Do not buy their stuff.
- OzzyLovesBabyShampoo
I was persistent and got a refund… not from Sammydress, of course, but from my credit card I ordered with after I opened a dispute. During the dispute process, SammyDress "support" pulled out all the stops in "helping" me to resolve this issue. I sent every message to the credit card and I linked them to this website. They found in my favor after SammyDress offered me a partial refund and tried to string me along with some b.s. about giving me a "full refund" once they received the product. I merely showed the credit card company this website and the many failed promises from SammyDress. One woman spend over a hundred dollars and shipped everything back at added expense to herself and was only given a $10 refund from SammyDress. Screw this company.
- ElAguacaton
Mmmm, i think they are a scam site because they offer nice stuff (and i mean, really nice stuff, judging by the pics) for very, very loooooow prices!!!. I was thinking about making two or three purchases, but wanted to be ensured before doing it, and voila!!! I just saw these complaints. It's not hard to figure out that this company could be fraudulent, by the awesome low prices and the cool style of their products. By the way, thanks to those negatives reviews i'll stay away from this suspicious website. Sammydress.com SUCK!!!
- Chiara B.
I don't know, I made 3 orders and so far I didn't have problems. Also, the items (a t-shirt and a ring in the first order, a watch in the second and a corset in the third) werre of high quality. The only issue I had was with the ring, that was too small and nothing like the picture. I have to say that I ordered only one item at a time, and maybe I've been lucky because of that. I'm now waiting for a order containing 5 items, I'll check if problems with this company rise when there are more than 2 things in one order.
- Pat
Poor Quality. Poor Customer Service. Missing Items. Partial Shipments. It's been over 2 months since I ordered and I am still waiting for items. I will not be ordering from Sammy Dress in the future. I paid for expedited shipping (3-7) days. The items were "in processing" for almost 1 month before I received my first "PARTIAL" shipment. When I received the shipment, an item that I paid for was missing. Upon numerous inquiries about the missing item I was told the following:
1) it would be shipped out;
2) it was out of stock;
3) customs took it and they couldn't replace it;
4) I would need to pay for new shipping fee. When I inquired about the cost of shipping price, they were unable to give me price and did not know the cost of shipping;
5) I had an option of item or a refund.
6) I would not get a refund – but instead I would get a "Sammy Reward Points" instead of my refund. Again I explained I had no intent to buy from Sammy Dress again and wanted a refund.
It has been over two (2) months and:
1) I am still waiting for items that were NOT shipped yet;
2) I never received the missing item from the 1 shipment;
3) I never received a refund for the missing item from the 1st shipment;
- Jennifer
Don't order! I ordered a sweater and the product I got after 2 months was a cheaply made copy they tried to make. It was a sweatshirt polyester material and sewing strings still hanging off. I wouldn't wear this anywhere.
- Debra Flournoy
I never order ANYTHING from overseas unless I do through Pay Pal !!! if you have a problem or don't receive your order Pay Pal gives you back your money!!! LOVE me some PAY PAL.. they have came through for me MANY times!!!!
- Justin Gillespie
I recently purchased 11 shirts and one coat from this SCAM Company. Every shirt was WAY too small, and I only received six. Never did received the other five ordered. I also ordered a trench coat, and received a jacket. They refused to provide my money back, and won't even complete the order. The order was made almost two full months ago. This is a FRAUDULENT SCAM company disguised as something legit. They need to be removed from every marketing option available on the Net.
- Villy
I ordered three dresses from them in August and received only two in October.One of the dresses was something you get from the Halloween store.The other was actually descent. The sad thing was, I was actually excited to receive the one that looked like crap because I wanted to wear it for an event.I would not recommend ordering from this company. If you read all the reviews for any item, they are usually great review which tells me the are bogus! I wrote such a bad review and they have not posted it and probably won't.
- mofeek77
- Heidi Fink
I've had the same issues as everyone else. Ordered two months ago and all I've received is invalid tracking numbers and lies. I reported them to the BBB and tried to warn others on their Facebook page. I was very professional, used no profanity, and stated only facts.They removed all of my comments and blocked me from posting on their page. They do not want others to be warned about their unethical and dishonest business practice. If you've also been ripped off, report them to the BBB. Here is the link: http://www.bbb.org/central-california-inland-empire/business-reviews/clothing-retail/sammydress-in-rancho-cucamonga-ca-100119074
- Gemma
it says 3 of my items that i have paid for are shipped and am waitinf for delivery. however the shoes i ordered and have paid for say they are not in stock and have not been included in the parcel. does this mean i get my money back? how? or will they come at a later date? no info at all included!!!!!!
- Justin Gillespie
Sorry man, my experience is that they'll simply keep your money. No notice of arrival, no apology, no correspondence, no nothin. They're thieves, and liars. I've waited two months for product to arrive, and they are clueless. They won't even talk to me about it.
- ccitty
Same here … a black hole. At least VISA credited me back the $60 when I filed a complaint. Apparently, VISA and MasterCard are very familiar with Sammy Dress and Rosewholesale. Just keep spreading the word.
- Patricia Pelley
I read some customer reviews and thought there is a problem, however I thought maybe people were just being overly negative and it really can't be that bad. I ordered, stupid me for not listening to all the others. I paid $17.00 for shipping and it was expedited and it took almost 2 months to get the dress which was ripped and sewn very poorly, pieces of the front of the one dress were just hanging there, not sewn into the dress where it should have been. I could not believe after waiting 2 months they send me a dress which is too small and horribly sewn. The second dress I ordered still has not arrived and they say they are out of stock. I was stupid and did not listen to the reviews of others, don't be stupid and don't ever order from these people the clothing is s**t and the shipping doesn't happen for months. They hold you hostage, take your money immediately and provide you with horribly tailored clothing that looks nothing like the picture. DON'T ORDER FROM THESE PEOPLE, DON'T BE STUPID LIKE ME
- Mamuew Naja
I have been ordered from SammyDress for a several time and now I know them very well. If you don't have any problem with the order that's mean you are lucky. And you will get your items for sure even It take long time for shipping from China.
But If your order has a problem like out of stock, wrong items or broken item that gonna make a lot of works to deal with them. Because the customer services are very slow reply (take more than 24 hours) and they don't understand English very well. It takes time to communication back and forth, waiting for them to answer back and many time they don't get what you said so you have to explain and ask them again and wait 1-2 days for them to reply. You have to pay for shipping to send back the wrong or broken item. Size for cloth are base on Asian size so if you decide to order from them you should get larger size.
About quality that you should know you will get what you pay. And I can say the quality is very less than H&M or Forever21 so if you don't mind it is ok. But the good thing are many items are very fashionable because they are copy from another brand.
- minuialear
My first order went fine; I ordered ~$20 worth of stuff, stuff was supposed to process and ship out within a week, which it did, and I got it a month later (I paid for the cheapest shipping). The quality of the clothing was hit-or-miss, but I expected this and was satisfied (definitely look at pictures of other people who received the item so that you know what you're getting into).
Second order didn't turn out so well; after two weeks of waiting for the order to ship, I contacted the online customer service, which told me the item I wanted (for a trip a month and a half later than when I ordered the items) was out of stock, even though the site itself didn't say it was out of stock. Turns out you can't really go by what the site says is in stock, will be processed in three days, etc. After going back and forth for two weeks, I finally just got a refund for the whole order, given it had been a month and I hadn't heard anything.
Wanted to give them another chance, so bought some items which were marked as being ready to ship in 3 days and paid for standard shipping; after about a week I contacted customer service about the order, at which point they tell me one of the items is out of stock and will be back in stock in two weeks. Well, I had to move in a few weeks, so I gave them the new address and asked them to ship the items there. I also asked them to refund the part of the order which was not in stock if it didn't come back in stock within 2 weeks, as I had bought it for a particular occasion and a month of processing was going to make the purchase useless. They refused to issue a refund and asked me to wait. Two weeks come and go and I send them another message asking if the item is in stock; apparently it's not, but they assure me I'll be the first one to get it shipped out. Again I ask for a refund and they refuse. A few days later they shipped it out (or say they did), but they have my old address in the shipping details. The package should have gotten here within 5-8 days, and it doesn't look like it got here, unless they sent it to the wrong address.
After this experience I think I'm going to stick to eBay and other stores; if you have absolutely no expectations about when you will get something, this store is probably fine, but I can't stand the fact that you never know how long it's going to take to get something (sometimes over a month just to process the order), despite what the website itself tells you during the order process. They have some stuff that other stores I know about don't, but that doesn't really help me when I have trouble getting the orders shipped to me in the first place.
- Samantha Toth
I ordered from Sammydress.com on April 20, 2014 and paid in full on that day. I still have not received my merchandise. And are denying me a refund! They stole from me and will not make it right. They said my next order will be discounted, however why would I order something I will not receive? Help
- Alexcia Williams
Highly disappointed order $50 worth of clothes and paid $28 dollars shipping. The clothes are made from the cheapest material known to man. the cotton dress is made from some sort of heavy stretchy lycra fabric. I'm so mad my sister recommended this to me but forgot to mention she never ordered from them before. so now I have 4 dresses, 1 bathing suit and a pair of shoes that will probably melt if I burn them.
- romancia
spent over $100 us dollars for items. Been waiting two months for my order to ship…. Can i get my items please!!!!! or at least for refund…. Plan to wear my clothes to my graduation from college which i paid for myself
- Aim
All of the clothes I bought do not fit – they are all smaller than regular US sizes……..which is understandable. However, you are supposed to be able to return clothing to Sammydress but customer service makes it impossible. I'm still trying to return items but they keep asking for more things – like pictures of me in the clothes that are too small. What kind of company does that? I have yet to be able to return the clothing that I purchased. I keep getting the runaround.
- margita
My order is marked as shipped, and when I checked china post with tracking number it said to be mailed… so will i recieve it now?
- tammi
do not oRDER FR SAMMYDESS i orderded fr them and got cheep matierial clothing and nothing fit i didnt get a purchase order reciept or a return slip would NEVER ORDER fr this company again!!!! buyers beware the price is really what you get if not less!!!
- sweet miss chandler
The phone number that they post for customer service is a fast busy. I am trying to return 2 items and the person that emailed me said "I may want to keep it because I would have to pay to ship it back." HUH?? What kind of customer service is that?
- Bo
I have two questions: did anyone pay the insurance and not get their order in months or at all? and does anyone else's tracking number not work or doesn't exist?
- Heidi Fink
I paid for insurance and I'm still waiting 2 months later. I doubt my order was ever mailed. I was given different tracking numbers. They were all invalid. SammyDress is not a reputable company.
- Anthropod
Do not Shop here!
- Faye
I must be consider one of the lucky ones. I recieve my order in two package at separate times. It took a month and seven days to get the complete order. The first shipment was a single dress and a swimming suit. The swimming suit fits perfectly but the so-call-dress was way too short and I had to wear a pair of leggings to offset the dress and wear it as a shirt. The second dress I recieved, the material was so thin, I couldn't tell if it was a causal dress or a night gown. I guess since the prices are so cheap they hit you with shipping and handling. Because this website is sort of shady try 10dollarmall.com or 599fashion.com these site are reasonable you get your order in less time then sammydress and the return policy is something you can live with especially if you live in the U.S. Its ok to assume that sammydress is a 50/50 shopping website so shop there at your own risk. But, its too bad they really have some nice stuff.
- Shanice Honesty
were is my order I have not received it yet
I ordered a dress from sammydress and when I received it there was black marks all over it, it was completely un-wearable. I submitted a support ticket to request a return, which they advertise a response within 24 hours, it took over a week until I heard anything back. I tried calling the USA phone number and all I got was a busy signal, the number never worked. When I finally got a response back they said they were sorry I received a defective dress and how about a coupon for my next purchase. I told they I was not interested in ever ordering another thing from them and I wanted a refund for damaged dress. Their response was how about we refund you $8……they dress cost me $52 and $21 in shipping. Are you freaking kidding me with the $8 refund. Two more weeks go by of arguing back and forth with them and the last that was said was "the best we can do is refund you 30%". This site is completely bullshit and a huge scam. Some people may have had luck purchasing from the website but be warned and shop at your own risk!! I will never ever purchase another thing from them again and I will be sure to spread the word. The clothing is cheaply made, their customer service is absolutely terrible. I regret even stumbling upon this bogus money sucking website.
- Ness
I spent $410.00 at their store and paid for 3-5 day shipping. On the fifth fay my order status was still 'payment received' I then asked what the hold up was, I was told five of my 17 items were not in stock and to wait 3 weeks before they were available. Instead I asked for my order to be refunded (I was then told to 'be patient'), and immediately lodged a a refund ticket and put in a claim via Pay Pal. They are now telling me that while ever I have an active claim in Pay Pal they can't refund my money – I will NOT be falling for that!
- Lisa VanCuren
I ordered a pair of boots in January 2014. The boots were 29.95 plus tax. It was debited from my bank account the next day. Still haven't received my boots and it is March 4th. Please let me know if they are out of stock and if so credit my money back for my boots? Called and emailed several times…no luck!
- so An
This site is worthless!!!!!!!! After getting the run around for a week about billing information I (thank God) asked about the availability of the items that I ordered… I was told that only 3 out of 9 items were in stock!!!!! I had to restrain myself from buying a plane ticket to China just to kick the a*s of the guy who was supposed to be there to help me…. This gentlemen's name is Lear… If you have the luxury of getting him on the phone (which took me over an hour , they obviously have very few people in the "office"… more like sweatshop..) Please tell him to kiss my A$$!
- so An
This site is worthless!!!!!!!! After getting the run around for a week about billing information I (thank God) asked about the availability of the items that I ordered… I was told that only 3 out of 9 items were in stock!!!!! I had to restrain myself from buying a plane ticket to China just to kick the a*s of the guy who was supposed to be there to help me…. This gentlemen's name is Lear… If you have the luxury of getting him on the phone (which took me over an hour , they obviously have very few people in the "office"… more like sweatshop..) Please tell him to kiss my A$$!
- sweet
i am never ever ever going to order from SAammy dress again. Over a month now and order hasn't been shipped. They promise you discount to get to you to make payments and do not actually fulfil the promise.
Sammy Dress= SCAM
- jeff
If you all paid with paypal… paypal will get your money back.!
- ccitty
VISA and MasterCard is even better … both companies are well aware of Sammy Dress and Rosewholesale. I was able to have my account credited within 2 business days.
- koltrone
I sent my order last Jan 21st and until today I didnt get any reply. i tried to call and email them but cant get through. I already filed complaint with paypal and I am waiting for it to be resolved. DONT order from this site. Use ebay or aliexpress.
- smriti
this company is scam, they shipped me wrong order and I told them to send me back my orginal order or refund my full money back.
they told me that they won't be able to ship my orginal order or either refund my money .they said that I can keep the wrong order they shipped
that is not the item that I wanted. It seems like they do not understand english. they shipped me wrong order so it is their mistake.
be careful everyone do not order from this website. I am going to file complaints with paypal too
- andria
i made 3 orders from them i receive only the 1 and they dont want to refund me the 2 orders i did not receive.the refund me the one i receive omg.4 months now i am sending emails and they makde fun of me for 7 EUROS.dont buy from them dont trust them
- Kacey
I am so annoyed right now. I ordered my items on december 2013. Its almost february 2014 and I havent recieved my items yet. I e-mailed them many times but they dont even respond. Now that I'm reading all these comments, I see that I am not the only victim.
I just wanna know how can I get a refund because I tried to e-mail them but there are no responses.
- Guesty
Hey :) Sammy Dress is based in China, and it can take up to 2 weeks at times just for the items to be approved through customs to even get out of the country. On top of that, when you ordered was right around chinese new year, when sammy dress shut down for the holidays. Then it can take anywhere from 10-25 days just to get from china to where you are. It should hopefully come in soon !
- jessica
Me to I ordered my items december 2013 and its now February 2014 still nothing. I emailed them they said they would get back to you in 24 hours its been a week still nothing.n
- Tammy
I believe you! It happened to me so I did some research and found a local place in the united states with same items for cheap price and great customer service. I was screwed over by this Sammy dress a******s. Try this place they are trusted and good http://www.gigisclothingstore.com
- Loo
Please does Sammydress ship orders to Nigeria? And how long?
- faye
don't do it
- ccitty
DON'T DO IT!!! Might as well flush your money down the toilet.
- Julia
i have ordered from Sammydress.com on three different occasions, and each time it would take about a moth for me to actually receive the product. i do not suggest buying small things like jewelry or cellphone charms from them because yes that s**t will break in about a week if it is not already deffective by the time you get it. that being said, the second time i ordered from them, i got a backpack that came in after about two months and you could tell that they had actually taken time to handmake before they sent it to me because when i opened the box, there was this really strong pleather smell coming from the bag that could only have there if they had preserved the quality. i still have that bag today and though i know better than to put anything enormously heavy inside of it, it has still lasted without any rips or tears. so overall, i think sammydress is a good site if you wanna take the cheap way out and you don't mind waiting for a month to receive your products. but if you want to insure that you will receive a quality product in a short amount of time, you might have to opt for a more pricier site for asian fashion like yesstyle or kooding.com. I personally don't mind waiting if it means i will get the product cheaper but that's just me. Sammydress also has an insurance option that you can add to your order to insure if in fact something does happen to your product.
- ml539
Below is the conversation with SammyDress.com on-line chat service. Hope this gives you an ideas how confusion their policy is and how bad their customer service is. Please do not shop at their website.
Welcome to sammydress.com!Please wait for a site operator to respond. In some occasions, our operators are chating with 8 to 10 customers at the same time. You may have to wait half a minute for a reply. Thanks for your patience.
You are now chatting with 'victoria'
victoria: Hi, welcome to sammydress Pre-sale Live Support! I would be more than happy to assist you.
max: I have a promo code exp. on 1/25/14, but it does not work when I try to place the order
victoria: sorry only on Jan23 use it ok.
max: the e-mail that sammydress sent to me stated that the code expired on 1/25/14
max: is it a scam??
victoria: sorry I know.only on today it can't use.
victoria: I have 6% coupon do you need it?
max: even there is a written evidence showing 10% off, you still tell me I couldn't use it.
max: this seems a scam to me, I couldn't proceed.
victoria: sorry past limited time.
max: I could forward the e-mail to you
max: it shows expired on 1/25/14
victoria: usually if Jan 28 time,you should use it before Jan 25,2014.
max: ???
max: your company didn't gain my trust at first place
max: I am afraid that it will be more issue after the purchase.
victoria: wait,I ask my other partner if she has.
max: 1/25/14 means 1/25/14
victoria: 1/24 use it ok
max: this is expiration date means
max: today is 1/24/14
victoria: 1.Add all the items to your cart.
victoria: 2.Click the USE COUPON button.
victoria: 3.Input the code and then apply code.
victoria: 4. Check out your order
victoria: Coupon code can only be used with one piece price, it cannot be used with vip price, special offer, group deal at the same time.MAYS06 6%
max: still not 10% off>>
max: I can't accept the deal
victoria: sorry no .
max: done
max: I will not be your customer
max: thanks for your time
max: Please send this conversation to my e-mail.
max: thank you!
max: I think all other customers need to know that the "EXPIRATION DATE" means 3 days before it expired……
victoria: ok,sent.
- Mabel Saine
I orded clothing from Sammy dress on the 8 of december last year, and was asked to pay an extra amount in addition to what i had already paid, i began to suspect something fishy so i demanded a refund of my money, and i must admit i was greately surprised i recieved the full amount back and also that of My husbands equaly. So big thanks because i am thinking to Reorder,.thumbs up. Sweden .
- sheila
I placed an order July 2013 and still haven't received it. Tried contacting them several times with no response. I paid through PayPal and I think they should drop Sammy Dress. WARNING DO NOT ORDER FROM SAMMY DRESS.
- nadina
i ordered 4 watches in 1/02/2014 they told i would receive it 3-5 days since i never receive it they are thief its a SCAM guys dont buy anything on that site.
- ashley
I ordered a dress for my birthday it was 12/22! I placed my order in 12/17. I knew it would be late because of the holidays but I wasn't sure if it would come or not I kept it at a low minimum. I tried to be patient but today is 1/6/13 and no dress! I knew that this was too good to be true! I'm not upset about it I guess they need it more than
- Eff
- sheshe54
Yes they are thieves!!!!
- Karen Lawrence
Iam very angry regarding the items that i bought weeks before christmas,i had to pay for the goods also paid extra to have them delivered 3-5 working days and then had to pay a futher £12 with DHL to have them delivered to my home. Not only that they did not send all the goods i odered. this is the worse site i have ordered from and what a rip off.If you buy from them the only thing that you can be sure of is being ripped off some one needs to report them to tading standards its a joke.
- sheila seears
this was my first time buying online I did get my order but I had 4 items and only received 3 grrrrr
- suzy
Never received my order, their reply??? We have closed your file
- Dorianne Abela
I have placed 3 orders on Sammy dress, out of which only 1 (which was a cheap hand watch) was fully received. the 2 other orders were placed october and november respctively…1 order was for 1 dress and the other was a 9 different garments…the dress was never received as yet, and i have even paid an extra USD 6 for reshipping for this dress….my other order only 1 garment was received as they said tjhe remaining were sent on a different date. their supposrt centre does reply back for any queries however unfortunately never resolving the actual issue. as they keep on asking you to wait. now i have tried to access again the thread of messages and to my surprise the link is always broken
- savka
I ordered items from them on Nov. 5 and today is Dec. 3 I still didn't receive my items.I call but no answer.This is first and last time to ordered something from Sammydress.NEVER again !!!!
- Aarti
My order number is M1311200305522494 status shows it has been shipped out on 23rd Nov. I tried to raise a ticket it says wrong order number.I am worried now.I tried calling them but no answer.
- tlez
I want to review but not customer I'm one who promote there web site.
This is my story ..from affiliate side work with them . Scam!! I'm made affiliate with them there're no rule to promote I'm made $4500 commission and then they not paid to me!! Don't buy any goods from them!! fist I'm review at sitejabbe they asked to send my email to check it and…no answer nothing form them if you think to buy there goods or promote there website beware for make business with them.
- Veronique De Mink
Hi everyone, i placed two orders on the Sammydress website. i have a small litle business in Dubai called Vintaysia. so far i am VERY DISSAPOINTED in teh service!!! its been a month now, one order says its been shipped out but a second states "PROCESSING" when i emailed the company, they requested a photo of my credit card and a photo of my passport i.d!! how do i know that im not going to be cheated!! they say its to protect against credit card fraud but how do i know im not walking into a trap! i contacted my bank, they advised me not to send it! The amounts for both orders have gone off my card!!! Im very upset with this, im loosing my customers and i feel like im being cheated by requesting me to send my card photo with passport copy!
- deborah thornhill
I have had a similar experience. Iam going on a mother daughter cruise that I havesaved and planned for years. I purchased over $600.worth of merchandinse on nov 14. as of date, I have not received myclothes. I could not get ahold of sammydress for 2 weeks. finally got through around 130in the am. was told they collected money but needed confirmation of payment. I thought it was a language barrier. I explained to service rep there is nothing to confirm, they already received my money. she told me I needed to confirm payment . it is for my security. I replied what security, they already took my hard earned oney and I have nothing to show for it. I then told her I needed to know when my order would arrive as I was leaving in a week to go on a cruise with my mother,.. there was a long pause,. she got back on the phone and told me for my protection, to send them photo copy of id and passport number. I refused to. I believe this is a scam to not only still our money but our identityas well.
Deborah texas
- Andrea Hughes
I order 4 items 3 weeks ago and the order is saying it is still processing I called the number and no one is answering the phone. So I contacted them using the online chat it took 30 mins to get a responds from anyone. Then when they finially relied I was told the 2 ITEMS was out of stock. Im very upset this website needs to be closed down. Yes this is a scam………My total was 65.00 dollars and that may not alot of money but who has money to just give away. They need to be shout down.
Communication with this company is very difficult. They use an inefficient ticket system to accept and reply to comments. Why they cannot e-mail like most companies beats me. Their replies are preprinted garbage. I ordered two cheap watches six weeks ago. The shipping time was stated as five days through FedEx (although I did not request this) The tracking number provided does not refer to anything. I still have not received them. I am requesting a full refund. Thank goodness for paypal.
- Hannah
you should CHECK what are they billing you, because the PRICES ARE NOT THE SAME in your cart and the ones they bill you for!!! Each item cost from 0,5 – 2,50 EUROS MORE! !!!
So I didnt by anything, and Im NOT sory for it!
I too placed my order on OCT 6TH,2013 and TODAY NOV 15,2013. NO PACKAGE UP TO THIS DAY.
I spoke to a man today NOV 15,2013 ,that told me that my ORDER was MAILED OUT ON OCT.31,2013,but when I ASKED HIM FOR THE TRACKING NUMBER,he had no tracking # to give to me over the phone, So I asked him why he can't give it to me over the phone,he had no ANSWERS He told me that he'll mail it to me.
I'M still waiting for his e-mail to me. LIES!
I called customer service about 3 weeks ago,the same man that I spoke to ,told me that one of the dresses that I ordered was out of stock.I asked HIM why the money is not PUT back on my card ,he told me that, the person who sent my order OUT FORGOT to PUT THE MONEY BACK ON MY CARD. This foolishness and DISHONESTY . I AM STARTING TO BELIEVE that sammydress is a SCAM.
BUT he'll have them put my money back on my card. This is really bad customer service and too much LIES and DISHONEST.
- myka
that's why i cancelled my payment to Western Union, if you corner them or you have a lot of questions they didnt answer you, sometimes they disconnected you on there live chat! but if you said that you sent or wire money to them, they will answer you immediately and get your payment details, thats why i get doubt from them. Luckily, they didnt get my payment yet so i requested Western Union to cancel my Transaction.
- Josanne
I am reading all these stuff and thinking , "did I make a mistake ordering here" ? I hope not because I've spent a lot and I will be really pissed …. however I did order some stuff on the 17th of Oct and today is the 29th, after saying that the shipment would take 3-5 days. I'm just trying to be a bit patient and hope everything pulls through well and that I get all my stuff before the 19th of Nov.
- sheshe54
Yes you made a HUGE Mistake ordering from them as you see in the many complaints here…Join the team!
- Samantha
they are horrible
- Karolina
I started reading the reviews after I spent £270! What a mistake! The items arrived more than a month after I ordered, although I paid extra for 5 day delivery.
Some items didn't arrive, so I am not sure if they are even going to give me a refund.
The quality of clothes and jewellery is just disgusting. And there is no point to send it back, the posting of all those items will cost me more than partial refund.
Sizes are out of order. Ordered trousers size M, they Xs! what am I supposed to do with them?
Dissapointed and angry. Never will I ever use them again!
- Shannon
So i ordered to items on the 19th of this month and i paid for extra shipping said it would be here in three days… well its the 29th and haven't seen my stuff yet. I've never ordered anything online then i seen sammydress.com thought i would order something. Worst idea ever. Only spent $30 but still pissed off that my s**t isn't here.
- Nica
I ordered from them 2 weeks ago. Never get any shipping information, never get any response I sent hem emails and complains 3 times. I called 909-381-9508 nobody is answering the phone. totally a scam! please help how can I get my money back.
- youcef
hello pleas
go directly open case in paypal
then after that they will answer you always and they go tell you
close case and we refund you
but they not answer you in the case thats mean stolen
after tow days i go upgrad cas let paypal do
after è days they back me my money
naver buying from this crap
youcef from algeria
- Sharmila
Does sammydress ship clothes to india ??
- youcef
pleas dont buying from this
they no shipping to you all and you see now answer all
but after u do open case in paypal they go answer you but not in case open
thats mean stlen
hello pleas
go directly open case in paypal
then after that they will answer you always and they go tell you
close case and we refund you
but they not answer you in the case thats mean stolen
after tow days i go upgrad cas let paypal do
after è days they back me my money
naver buying from this crap
youcef from algeria
- lml
- Hannah
why does sammydress not ship clothes to Nigeria? why is it not indicated at first sight the region your clothes are shiped to because that will save a lot of stress.
- youcef
bcs this site web is scamer like nigerria
nigiria no one go shipping to it bcs they n1 for scam credit card
- youcef
just open cas in paypal and naver close it in final paypal back to you ur monty
hello pleas
go directly open case in paypal
then after that they will answer you always and they go tell you
close case and we refund you
but they not answer you in the case thats mean stolen
after tow days i go upgrad cas let paypal do
after è days they back me my money
naver buying from this crap
youcef from algeria
- redcelticfire
I too have ordered from this company but my experience has been very good. While it took about four weeks for my order to arrive – it was precisely as pictured and the quality and fit was great!!! When I made an inquiry on my order – customer service responded within 24 hours.
Obviously – the company is legit – for me anyway.
- Kiwi Chick
I too feel like iv'e been ripped off by Sammydress.This is the second time I have brought from them,the first time was relatively good,my earings were perfect but my jumper was a different story,either it shrunk in the arms on shipping to me or they ran out of material lol because it was way shorter then pictured however I did keep it because i didn't want the hassel of returning back to them.So I decided to purchase 2 items from them again as their clothes are just so cheap and look great,anyway that was over 3 weeks ago,still waiting for order,I spent $30,I have sent them tickets on both items only to be told they are out of stock,pick something else,no I didn't want to pick anything else so i asked for full refund,next day they sent me email to say one item was shipped out,nothing said about my second item.In my opinion these guys just don't know how to run their business and should be shut down,they are ripping people off,I have sent them several tickets and still nothing on my second item,I will also be taking them to fair go if I don't get my money back.Failing that,they will be named and shamed .DO NOT BUY FROM THEM!!!
- oscar
I ordered an item about 2 1/2 months ago and still haven't receive it. I emailed them a few times already, but they seem to be ignoring my emails. I'm glad I only spent $22. How is it possible that this "company" stiill around? look at all this complaints! wow.
- michael macDonald
this is a fraudulent website
ive sent $100.00 one year ago havent received any response
- Elizabeth bourne
I have order two dresses from Sammy I paid with my debit card they took the money's out and I'm still waiting for my order this site is not a good site they keep saying no money was paid I have my record to show that paid. Buyers stay away from this site.
- Jessica
I ordered about 7 items, the shipping cost was £30 which I paid upon purchase, then when the package came one item was missing, i waited about a week and it arrived separately with a SHIPPING INVOICE FROM FDEX for about £23!!!! I think this is a scam, the shipping company say it's my responsibility to pay, no it's not, I paid the shipping via the retailer, by their logic I could send random parcels to another country and they could bill someone who did not have my permission! I am in dispute with them at the moment, at first they offered me a 6% discount, a total joke seens I would never shop with them again, now they say 15 USD which does not even cover half the extra shipping cost! I will not settle for less than the full price of the shipping cost!
- monica
seriously the item i bought to this site sammy dress.com is garbage please people don't buy anything in this site,yea they were cheap price but it's not worth it even one dollar jut save yur money for better product what a waste and time and money.
- Michelle D' Souza
I just wanted to say that I ordered from Sammydress last August 19 and received less item last 1st Sept. They charged me for the following items:
Product NameSkuQtySubtotal
Elegant Buttons Decoration Solid Color Cotton Blend Spring Shirt For Women Size:ONE SIZE
Plus Size Polka Dot Print Puff Sleeve Spring Dresses For Women Size:M
Elegant V-Neck Solid Color Flounce Bead Embellished Chiffon Blouse For Women Size:ONE SIZE
Sweet Sleeveless Deer Print Bowknot Embellished Chiffon Blouse For WomenYM05745011$7.09
Elegant Keyhole Neckline Polka Dot Sleeveless Chiffon Maxi Dress With Blet For Women Size:ONE SIZE
Color:WINE REDYM53983011$12.40
Elegant Style Stand Collar Polka Dot Flouncing Embellished Long Sleeve Chiffon Shirt For Women Size:M
Shipping & Handling$32.56
Grand Total$96.92
Unfortunately i did not receive the items worth $9.62, $11.70 & $8.93. I want my money back. The items are only good in pictures but not in reality. I'd rather buy in the mall than to spend money that are not worth it. I spent too much and was charged for the insurance and shipping & handling thinking i will receive good quality of products and services but to my big dismay and disbelief it was the worst experience.
My order no is M1308181349033964.
- ani
does it ship all over the world?
- Lms
I am sensing a trend that if you order over a certain amount of items or spend a larger amount of money, the more hassle you receive. I have ordered a modest amount of items and paid a modest amount and had no issues. I did have to wait for what I purchased but everything was fine after that. So I think it depends on what you order, how much and so forth.
- C Jackson
I am very disappointed with the "service" from SammyDress. I am an American who currently has a business in Ghana (Western Africa). I should not be required to pay via Western Union JUST because I happen to currently be in Africa. This is a DISCRIMINATORY practice. I could accept that their system does not allow for a credit card payment from some areas, but if I have the proper credentials and authorization to pay via PayPal, and the transaction successfully is confirmed, THEN why should they decide that they didn't like my and issue a refund, asking me to pay again via Western Union?? That's just wrong. I refuse. I'll simply buy from another vendor like TheLees or Doublju –both who have had no issue taking my money. They have wasted my time.
Just as a warning to others, any time that a company requests that someone send them payment via Western Union, it is a good bet that the company or transaction is a scam. If I had acquiesced to their request, then I would would have been out of a couple hundreds dollars.
My attempted order number was M1307290551170207.
- Patricia Foster
I have ordered several times with this company and have never been disappointed up to yet.Agreed that the shipping time is quite a while but I have not waited more than a month and everything was just as described.I guess not everyone can be pleased all of the time but these reports are concerning I have to say—.
- J Rob
I ordered my items in June got both packages a month later, the one out of stock item they automatically refunded plus shipping. Items were nice I give 4 stars. The key is patience. They put all items in a little bag I guess to save money. The clothes are super cheap, so they are what I expected plus a little better.
- nyree
"As a buyer, i've experienced purchasing from many online stores and I have to say that Sammydress is the worst i've ever dealt with! I ordered 4 jackets on the 25th of March for $97.49, they then tell me that 3 of them are out of stock so they sent me the 1 and refunded me $68.05. It is now the 4th of July and I still haven't received my jacket… I've messaged them numerous times and they kept telling me to wait. It does not take 4 months to ship something to Australia… So I then send them another message demanding a refund and they tell me they can only give me back $17… when I should really be getting $29.44. I'm seriously disgusted and this experience has been the worst, i'm so over it."
Hi i just want to say ive ordered from sammydress on numerous occasions now and everything i have ordered has been as described, there was just one item that was slightly small but the other item that came with it was just perfect, ive had many compliments on the dresses i have bought from this site, and they are always friendly, they contacted me to say they couldnt send out my item as the postage hadnt gone through correcly so we go it sorted and my parcel arrived, it does state on the site that normal delivery is 35 days or something like that so you have to expect to wait quite a long time, but then what do you expect when the items are so cheap i dont mind waiting that little bit longer for it to arrive, even though the last item i ordered came sooner than expected so was really pleased about that :) like i say ive ordered from them many times now and every item i have recieved, without hassle, and ive even ordered another item today so hopefully should recieve that in the next few weeks, to date i havent had any problems with this company and will continue to use them until such time that i do have an issue with them.
Got only 3 items out of the 20 ordered!!! The overalls that, I saw on the website were so nice. The overalls, I was sent are a whole different story. 1st of all what were they thinking even sending out such garbage?
Some overalls…
Really, Sammy Dress? Wow!!!
The overalls have to be put together you must be **** me!
I have to assemble the metal pieces! So, I do it.
Then I go to button them up along the sides… Has the buttons, but NO cut out so, I can button them up…Still waiting on my refund for the garbage they have not delivered…
Don't shop Sammy Dress! They'll rip you off and send you stuff that is almost as worthless as them!
- sandyl
Sorry I'm just lmao! This is so funny, I too ordered from them half of my order is out of stock! And the items that they sent I can throw in the garbage!
I will agree that something is not right about this company. I placed an order on March 7, 2013 and I have yet to receive my order. In tracking my order number, I did not receive my items because it could not be delivered as addressed. I emailed the company an asked them what address did they send it to because I paid by Paypal and I am verified. The address displayed on my order form and Paypal's address is correct. The address Sammy's said they shipped to is also correct but, apparently not because the items could not be delivered as addressed it was sent back to China on April 12. I have emailed this company several times and someone by the name of Danny told me to contact the PO to see if maybe it was still in the US despite the website's tracking information. The PO said the item had been shipped back from Los Angeles to China. I have sent email after after email to them several times and it looks like I am out of $58.14 because they have apparently blocked my IP and/or email address from creating another ticket.I cannot contact them anymore. I am absolutely livid. DO NOT ORDER FROM THIS COMPANY. YOU ARE TAKING A CHANCE OF NEVER RECEIVING YOUR ITEMS WITH NO RECOURSE FROM THE POST OFFICE OR Paypal. I am just out of luck. Lesson learned. I am going to go on every website and complain until I get either my money or my items.
- smm
i did the same complaining everywhere until i found this website the same people dealing with me for seven months told me that they will refund my money if i erase the comment, do it here they will finally pay attention. http://www.resellerratings.com/store/Sammy_Dress and i will continue complaining!
- jenn
hello i ordered 6 items from sammydress 3 weeks later i still didnt recive my items so i tried to cancel my order but they had already gotten paid i called the 909 581 9508 number which doesnt work im still trying to get my money back that there company says they dont have after my bank and pay pal have confirmed they did indeed get paid this site sucks big time
- whale09
I have ordered from sammy dress 2weeks ago, order is still processing..They took a long time in replying my emails and overcharged me by 15 dollars! furthermore, when i emailed them about being overcharged, they blamed it on
1)not checking the currency (which I did check and tabulated the cost onto an excel sheet for them)
2)promotion which was over…
"Because our company made promotions yesterday, and it was the deadline yesterday. so the price has increased soon."
(they received my payment even before the "promotion" is over)
To back up my claims, I emailed them screenshot of prices, before and after payment as well as the price list showing the overcharged amount,, and the reply I've got is… a bunch of bullshit.
They then say things that dont make sense such as :
-Sometimes the price may not be accurate, you should pay attention to the actual price.
-It is the price you payed the order.
-You could see the information as accessory.
This company as a whole is probably a scam.
If they cant be bothered with spellcheck and replying their customer with something more than just a sentence that does not even make sense then they shouldnt be in a business at all.
- Name-less
Have a facebook? Look up SammyDress,Beware………………
- sagahi
I bought a dress from them , when I received my order, the dress was wet, and it smelled like gasoline (like if they dumped it in gasoline). Also there were molds and kinds of redish color stains all over the dress.
When I contact their customer service in regards of the issues, they responded back that "we are so sorry but we cannot help you". And they suggested me to send a damaged, moldish dress to a friend as a gift! Seriously?!
For sure it was my first and last time buying anything from them. This was the most ridicules, horrible service I have ever received in my life.
- llocowolf
I am in mourning of my second child lost to alcohol, my home is alcohol free; neither am I a fan of gladiator sports, especially their alcohol sponsorship. I am particular of what I want on MY computer!!!
- Cornelia
I ordered from Sammydress about a month ago, and today I got my package! My order still said "processing" after a week and since I'd read this page in advance I was worried, so I sent them a message. They told me they were still waiting on one of the items, and asked if I wanted a refund. I said that I'd rather wait for a bit, and they shipped the items just a few days later with an appropriate Fedex tracking ID and all (the first time I entered the tracking ID it didn't exist – I think I tried too soon).
I received the items today, and I'm very happy! The quality is really nice. My contact with Sammydress has been really good, and I'm saddened to see that it is not always that way.
This is not a bogus company, and not a scam. They do seem to have problems keeping track of their orders, though.
- Dianna
I am scared to death now that i have ordered and read all these bad reports. You did recieve y9ur things right?
- Joyce
I haven't received my item yet after 6 weeks! totally waste my time and money!!
- mona
hi, i order few items from sammydress, they havent arrived as yet now i have got e mail saying they are out of stock, the why do these morons advertised at first place, when they dont have enough things to sell.
i have paid 50 dollar lets see when will they refund my money, otherwise i will drag them to e aby and pay pal…………..stupid and **** company never ever buy from them
waste of time
- sammydress
there is hope in smmydress.com i orderd a jacket etc it was out of stock they refund my money asap thanks
- sammydress
they ripped me 20.000 scammed dammm
- sammydress
- james
they will not ship any orders they will muck you around do not get ripped of;)if i can help you and give you a chance before you get your money taken i will !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Susana
I'm am soooooo angry I have been waiting well over 2 months for my order!
it says its cheap yet you pay heaps for the shipping thinking it will come in quick.
can't believe it
- Emma
Sammydress is a very problematic company/website, but it's not a SCAM. It's not some scheme to get people's money, it's just a company that has lot's of problems with keeping track of orders. That doesn't make it any better of a website, they are very unreliable and irresponsible, but keep in mind that it's like that with most companies based in foreign countries. Shipping is a big hassel, especially to America. So to those who complain about taking it to long, please put that into perspective. I have ordered things from Sammydress before, and have had them arrive just fine, and I was notified any time the item I ordered was out of stock, but I'm sure that many people have had problems with it before. As for the quality of the items- they sell full dresses for $7, if you were expecting anything more than cheap fabrics and shoddy sewing, than I'm sorry but I honestly don't know what you want from them. Overall (and this applies to the whole store in general: ordering, shipping, the works), you shop at your own risk. That isn't to say that you shouldn't try to chew them out for it, they should definitely handle their company better, but you should go into the store knowing that it's unreliable, and low-quality.
As for my biggest complaint; their sizing. They know very well that they have cliental outside of Asia, yet they insist on providing clothes only under a medium size 8-10. When you shop, you basically have to spend 10 minutes on each sizing chart trying to figure out if it will fit you, only to discover that the highest it runs is an American small. So shop with caution as far as that goes.
- james
who cares they rip people of thats the problem?
- Jemaica
I agree but i hate how the shipping & handling is expensive even though it says free shipping over $100, that makes me mad but i like their clothing so i have no choice but to buy it. Somthings they have clothes there that don't have the right size for me which they should add more sizes not just "one size or free size". I really didn't know that sammydress.com has a lot of complaint and saying its a scam. Well i don't think it is a scam because i live in Juneau Alaska and yeah my order takes a month or two but that doesn't mean that their a scam it just takes a while for them and take a lot of time to processes their items. When i ordered clothes and pants it look like they rused it because the yarn that they had wasn't cut so i had to cut it but impressive that the stiching was good and straight. They just need to organize their company and their workers. It would be nice if they do have a store either california or somwhere in USA and it will be a little bit cheaper for me to pay the shipping & handling.
- gemmy
BS I have no reason to lie the company is a scam it was the worst online shopping I have ever had the issue is now with my cc 6 items ordered 4 received clothes sized way to small and told I could only received credit. 8 weeks to receive order. I am happy this didn't happen to you but it is happening
- Angie
I placed an order for a blouse last 4-4-13 and according to the tracking info should be here in 2 weeks, I do a lot of orders/ shopping overseas and it only takes 7-10 days or less. I have not recieved my order from Sammy Dress up to this day 5-27-13. I was skeptical at first, am glad didn't order a bulk of clothes.
- Tracy
Wow – you must live in the future.
- Joanne Oldershaw
My first time ordering a knap sack, and it has been a month, and when I emailed them to track it there was no reply. After reading the other comments I see why, and at least it was a relatively cheap item and so it cost me minimal. I always test the water before using a website company.
- SammydressAreCr@:P
This is not all they do either. I bought some small items from ebay from Chinese sellers and this is the only contact I had with China in my life. So then Sammydress started bombarding me with spam emails and advertising to my email address – with my full name and email address and all my details! The only way they could get that is by using the ebay details & I discovered another Chinese seller had sold my email address and name and contact details to Sammydress and I've been deluged with spam and advertising ever since. Worst most unethical and dishonest company ever!
- Sonya J
I think Sammydress is the worst website I have ever ordered from. I order online frequently and have never experienced anything like this before. I placed an order on 04/07/2013 for two things to be shipped expedited, meaning to recieve them in 3-7 days. I was sent an email that one item was not in stock. I communicated with them through email 4 times about my order and they kept telling me to be patient. I then said just refund me my money back on my card. Today is 04/23/2013 and I am just recieving my order. I received both of the items. I don't think anyone should order from the website anyway because how can almost everything on there be one size fits most???? You know in reality one size cannot fit most. That should have been a red flag right then and there. I emailed them and requested to speak to someone in charge and they gave me an email address and I did email them to tell them how disappointed I was with the website and never received a response back. I would contact the better business bureau to complain but I don't know what good that would do because thier location is in Hong Kong. But something needs to be done about them. This website should be shut down!!!!!!
- Anastasia
I had just purchased some things from this website on 4/18/13 and i recieved a email saying thank you for your purchase and We will arrange speedy shipping as soon as we receive your payment. then i get another email on monday saying We noticed that you added one or more items to your Sammydress.com Shopping Cart, but didn't continue to Checkout. When you're ready to buy,simply visit Your Shopping Cart to complete your order. I checked my shopping cart nothing was there it was empty and i did not add anymore items. What does the payment thing mean? i am so confused am i being ripped off??
- Samatha
GUYS INTERNATIONAL SHIPMENTS TAKE CAN TAKE A LONG TIME THROUGH CUSTOMS. It can take up to three months to get what you ordered. So chill out. Have it shipped through Fedex. COMMON SENSE PEOPLE. Also you HAVE TO CHECK YOUR EMAIL FOR YOUR CLAIMS TICKET OR THEY WONT SHIP. NO THEIR FAULT!
- Sonya J
Yes it is,,,If they promise expedited shipping for an additional cost then that's what is expected. Fedex is the carrier that delivers for them anyway so that makes no difference. When you check your status on the site it just says being processed and nothing else.
- yong
you are working for sammy dress! you scam artist.
- james
you dont make sense up to 3months?look at the comments omg its there fault?some people have never being paid from over a year ago.so what are you talking about?go back to school please
- K Powell
I ordered merchandize from Sammy dress almost TWO MONTHS ago and they tell me it is being shipped! I demanded a full refund and they have not complied. The tracking numbers they give you are BOGUS. Never, never waste your time and your money with this 'company' in China. I should have known!!!
- james
email your local show that takes down scam places type it up it will cripple there bisness big time.thats what im doing they ripped me of 45.00 nz stupid move lol
- Gail
Live in the UK ordered items 6 weeks ago. Still have not received them DONT ORDER FROM THEM it is all a scam
- james
hi gail email your local show breakfast club etc i type in how to get help with getting ripped of bye a web site it will help you get you order if sammydress.com start getting calls from tv shows etc it does not look good lol hope that will help cheers james nz
- Hira Umer
hey!!! hira here…. any 1 of you want to have a designed dress or heavy traditional bridal lehanga or sherwani for groom …. do contact me. i have a great collection of these traditional stuff…. or if u want to give me order of ur dress or dresses then u can, of ur own design or choice of the colour….
e mail : email@example.com
- Honest12345
"Don't you dare listen to anyone who says this is legitimate company!
They are thieves! I just placed an order for a purple yoga outfit advertised there and paid $24 for it. Then, I go onto their website today to see that they've cancelled the order without refunding me!
So, I created "a ticket" asking why my order was cancelled given I'd already paid and they replied that the item is not in stock. If the item is not in stock, 1) explain that instead of taking my money and then cancelling the order! 2) Give me a refund! Don't just cancel the order and keep my money.
And this is just the last straw. In addition, they have sent me jewelry that broke in a day, stained clothing, the wrong color of one dress and they advertised that many items were to ship in 1 day and then they ship weeks later.
I've had enough! Everything looks gorgeous website but unfortunately, it's all a big lie and a scam. They are unethical and I hope that the US bans them from doing business here because this isn't how we do business here. "
- james
they are scams your sammydress.com your ip adress says so trying to cover your scams up lol
- james
these guys are ripp offs im getting replys for a jacket i bought its out of stock etc stay away from this **** hole
- Stel
I have contacted Today Tonight in Australia with a detailed account of what happened to be. I too have been victim of this online retailer scam and let me just say – they messed with the wrong girl.
- Sonya J
I hope they get what they have coming to them.
- noris
Hi, there Sammy Dresses, I ordered two dresses around two weeks ago and it said they were going to be shipped in 24 hrs. Butt I am still here waiting. They don't answer my text messages. what can I do?
- dominika
they did not answer my email as well …….
but i still hope that I will get my order.
I been order my things 2 weeks ago.
People who get their items ok, they said around 17 day was waiting.
Here is lot of complain , but also some positive feed back, so lets hope they will
send even when they have such a crab customer services:(
- Sonya J
Take it from experience, you cannot do anything but wait and hope that what you ordered is what you receive. If its only been two weeks you can count on another two weeks before they even ship it out to you.
- Dominika
Hello All .
I have ordered 4 items from Sammydresses, it was like 2 week ago.
I still have not get them and they are not even answer my emails.
Also I could not track my tracking numba, is showing that doesnt exist.
Can u pls help me somehow?
Where I can check track number?
In my order still showing as in transit, but why I just cannot track them ????
I dont want to lose my money :(
Thank u all and sorry for bad gram english :(
- james
email your local show about it type it in on the net they will track them down etc
- Franca
Hi I just received my parcel that was ordered 7 weeks ago .. Yes it takes a long time but it did arrive and sadly it was nothing like the image on the web .. I will never buy from them again Franca
- Name-less
Have a facebook? Look up SammyDress,Beware… This company is a JOKE
- james
these guys are going to get phone call from fair go in new zealand.its a tv show that will go all the way to make them look bad if i dont get my jacket i payed 46.00 nz for its going to happen haha it will cripple there bisness.cheers james smith
- Anna
Thanks for posting the reviews at first I was searching for one size reviews and came across this site! I had over $500 on cart! Thanks for saving me the money! I need to find a store like this in the US! :)
- Lola
Sammy dress is bad
- Candice
I'm wondering whether or not I should place my order. 196.76.. After reading these comments I'm very nervous. It seems like some people get there orders and are satisfied, while others never receive anything or any feedback? When I first found this sit I was shocked at the prices! But is this too good to be true? I'm from North Carolina and would like to hear back from someone who always lives in NC and has purchases items from this site.. Thank you!
- Elenor
Quality is very very very poor. I'm from Virginia. You won't wanna wear it. I spent $90 and I'm trashing it. Yup straight to the trash. I can't believe I fall for this crap. Never again.
- Tori
I am not from NC but I have purchased from them. It is NOT worth it at all! Worst quality of clothes takes them weeks/months to ship. Then wheni got the clothes they were not true to size at all!
- Elle
I actually ordered something about 3 weeks ago. my husband ordered something two weeks ago his arrived before mine(which were really good quality). After wondering whats taking so long. i go track it they tell me its still processing. I started chatting with the customer service online which she explains to me a ticket was sent to me through my email to confirm my order i never responded. once i confirmed it they were able to ship it out. Sammy is not a scam. although i was upset i was able to get in contact with customer service. the only complaints i have is their telephone line. its always busy! which is weird. which in this case u can just live chat. or send them a message. they'll reply within 24hrs.
- Jenn
They are not a scam. I received my order in 8 weeks. The sweater I ordered looks nothing like the picture they have on their website – different material, different beading and pattern, different colour, etc. The material is so cheap I refuse to wear it. Jewellery I ordered is like pictures. I would not order from them again. Also, when I submitted my ratings online, it did not post to the website… I'm guessing if you write a poor rating, they don't post it. I also tried posting a pic so other ppl buying would be able to see what the sweater actually looks like, but it couldn't post it. SO don't trust the ratings on their website!!!
- jacqueline
i have ordered a pair of jeanns and a pair of boots .the boots was small and the jeans is small too.the measurments are not good
- danyelle
me and my mom where buying cloth's off there web site and it was in feb and its march and there still not here my mom pad $40.00 and there saying o it will be her the six of april and i think she may have been ripped off has any one eles had this problem if so find me on facebook danyelle wilson
- VKa
probably Sona isn't her real name…all customer service reps use simple names instead of their chinese,so there are a lot of different people with name Sona.
- Madona
i just wanna know one thing is their stuff ( clothes etc ) new or used ?
please someone reply !! thanks
if its there are some new and used , how would i know that because i looked every where i couldn't find anything saying about the conditions
- shaina pryor
The clothes are new, but are not true to size. They are truly maid for a skinny chinese girl…just like the model. I have ordered a $60 worth of clothes from there but had to pay $40 in shipping!. I got my items but only b/c i stayed on them and told them that i wanted t test their site for my clothing boutique. The were very interested then. When I got my clothes they were NOTHING like the photos…smh….so beware….it is too goo to be true!
- sandyl
Worst craftsmanship I've ever seen!, skirts were made of wool instead of cotton! Don't wanna b seen dead in those clothes! Gonna give it to charity
- tenjin
thank for these comment.. i really thought to buy huge amount of clothes from this site .coz i like a collection of this site. thank god i read this complain list. am not gonna order from this
- stef
I ordered from sammy dress and regret every second of it.. the quality of the clothes were terrible, a few items were ripped as well as i had to pay an extra 40.00 on top of what i payed when they came to the door.. I attempted to call many times (80 to be exact) and recieved a busy signal most times, and no answer other times… i DO NOT!! recommend buying anything from this site.. very poor customer service.
- Hanna
May I ask you what country you live in and what was the charge that you had to pay when you got the delivery? I mean isn't the shipping already paid at checkout? Also, how much was your order? I'm kind of worried because I just placed an order… :(
- yuki
hi guys..
i live in middle east ..in gulf country to be spesific..
i was afraid to order from the site at first…after reading some of the comments about its being a fraud
then i decided to place a cheap order as a test, i orderd a clutch bag for about $ 8
and they gave me a tracking nomber with FEDEX after 3 days
the package arrived after about 28 days of shipment…and the bag was verry nice
the material was much more than i expected..& looks good
though i had to pay an extra money for the shipment ..so finally the total price was about $ 40
but they did send the package..and the order was GOOD…im gonna order another thing from them soon..cause after my experience i dont think SAMMYDRESS is a fraud..
they were answering my email when i started to ask and wonder about the delay of my order..and when i recieved it ..they sent me an email ..asking if i DID recieved it !
i wanted t share this with u..in case anyone wanted t try ordering..try first to test them in somethin cheap.
and im sure not all of the people are suffering from the site..at least i was not ONE of them :)
- Terri
dont buy this Sammydress<<<FULL OF BS, the material are very bad and imitated. They said it look like in the picture but it is not. they are mimitated clothes. Very cheap material and beside they wait too long to ship because they want to get your money first before they can ship your items. So later when they withdraw your money and there no way you can get it back.
- Sataylor
So I received my items from Sammydress. FEDEX attempted to deliver the package on March 22nd, however, no one was home, so I received it yesterday. So that's somewhere around 12-14 business days (17 days total) for delivery. Generally, I am happy with my order. Some of the blouses are even better quality than I expected. Others, not so much. The items are approximately the sizing measurements listed, so don't worry about them being tiny (this was a concern for me when I was ordering). Ultimately, I would order from Sammydress again. The only thing that I will say is that I will pay more attention to what the individual items are made of before ordering the next time. As a general rule, the really sheer blouses are not very nice, but the more opaque blouses are – go for the satin-type materials, and avoid the sheer materials. One final comment: make sure you have an iron if you are going to order from Sammydress! All of my items were VERY wrinkly when they arrived!! I hope that this helps a few people. Take care!
- thyanni
Bull**** you're probably a dumb Chinese working for them. Your comments doesn't even sound real, it's obvious that nothing that you wrote was spontaneous but instructed to do so. Shame on you.
Dumb ****
- yonely
hey every one is saying this is scam what should i do i really want to order some pants from their website and a couple shirts but everyone before you is rambling about calling the embassy in hongkong and saying their web site should be shut down blaaaaaaaaa!! have you ordered a lot from this website . please email me back i would really appreciate it
- james
yay one order out of 1ooo order gets droped of cheers
- Laura
Hey guys… I ordered my clothes,waited 4 months,never arrived,I complained and asked to send my money back,got NOTHING IN RETURN,no shame…
- tania
do not order anything from this sitte…its a scam….u will loose ur money…at least i did…and ofcourse many other people like u can see from the other comments….i didnt get any email back or package ….please dont waiste your money on this crap….
- mel
sammy dress is terrible stay away they dont send the items and say they do and only partially refund when sent abusive emails when items are not shipped thankfully i only lost 20 bucks but its not the point. AVOID SITE AT ALL COSTS!!!
- Sataylor
Hi guys, I recently (around March 5 or so) placed an order with Sammy Dress. I actually stumbled upon this website when I was trying to determine how accurate their sizing is (I was worried items may actually be smaller than described). I ordered a whole lot of items (about $250 worth), so I had a mild panic attack when I read that the site is a scam, etc. ____I logged into my account today, and my items were listed as shipped. They gave me a shipping number with FEDEX. I checked on FEDEX, and there is indeed a package heading my way, due to arrive this Friday (March 22nd). From Hong Kong to Canada in three weeks or so: not bad at all, in my opinion. ____I cannot comment on item quality as of yet, but the site is not a scam. I'm pretty sure that FEDEX wouldn't post false tracking information. ____Also, I forgot my password, and had to reset it, and when I sent an IT ticket to the service people or whatever, they were indeed promt in replying to my request. ____Just wanted to share, so if you ordered from Sammy Dress, don't automatically panic like I did! I will follow-up with a post regarding item quality.____Thanks,____Stacy Taylor,__Calgary, Alberta, Canada
- Hanna
Hey, I ordered something to be shipped to Canada as well and am kind of worried about the extra delivery charge that people have been talking about. Did you have to pay anything when the item was delivered?
Dispute the purchase with your bank when they don't give refund for an item not shipped. You will get your full refund instantly.
- jen
Has anyone gotten their money back? I'm in the process of asking for a refund since my order of over 100 is still in "processing" and they say my items are temp. out of stock.
- Juliana
Yes I order some stuff pretty much the same situation as every body else but I got my items and got my money back for items that they did not have
- Jen
I did get my money back! The full amount! I told them I didn't want to wait for items to come into stock and that I wanted a full refund, since they had not sent anything out. PayPal sent me an email saying they had refunded my money. They were quick about it once they waited the next day to get my email. I think if I were patient I would have gotten my items but a month is just too long. I did find some of the same items on amazon and they delivered it in about a week, but it is cheap quality. One of the shirts I got was ripped down the side. So If you just have to have some of their items order amazon and try it out that way.
- Lynette
I ordered from Sammydress and after a few months of waiting for something to arrive I received an email from Paypal refunding me the full amount without any explanation as to why I won't be receiving my items.
- molly druan
sometimes things are too good to be true & never trust a site until you do a search about the "uncommon" stores online
- krysta
I ordered over 100 dollars worth of clothes on feb 17 with expedited shipping and it is mar 13 and it is still processing. Their reason was that the items are not in stock which they should had told me before ordering. I am extremely dissatisfied with their service and am going to dispute to paypal ASAP!
- Kari
Crap! Pure crap! No customer service. Why do they even have a phone number if its not even picked up? Do not buy here!!!
- janet
so what did you decide to do to fix your issue?
- savanna
i just ordered something to day i pray it comes!!!!
- Ann
I ordered $100.00 worth of items from SAMMYDRESS! They took my payment from my Paypal account 9 days ago, and my order is still "processing". I inquired only to be told that 2 of the items I ordered were out of stock! I replaced the items and told them to ship my order! After 5 days of gruesome emails back and forth I was told that another 4 items were not available again! This is ridiculous!!! I hope I could still get my money back!
- Larisa
Hello there, I'm in same situation!!!!!…I ordered my packed on 21 of February with extend shipping, and still waiting!!!!…….is there Amy way to cancel and get money back? I paid thrue paypal
- cherry
so happy i just read this i had a whole outfit ready for a 21st birthday bash and i would be soo **** if i didnt get it online now i have to find a new site thats not a scam
- Ddelarosa
Wow u must be The Doris on their live Chat just trying to put something positive. But that site us not legit & completely a scam. Definitely will send an order of $20 or less but if someone ordered $100 or more, I'm sure sammydress will find a way to keep tat money instead of sending that order. Total SCAM. What legit company doesn't have a legit number to contact them….NONE…except Sammydress.com
- alen
SammyDress SUCKS! I've been calling this # 19095819508 a million times!!! seems like nobody wants to answer or BUSY… i placed an order 2 weeks ago for a $100 and had my items expedited. I hate SammyDress!
- shaye
Well if you bought a "shitload" of items then it'll take waaaay longer, what happens is that half of it will likely be out of stock and they wait about 2 weeks for a new stock to come in and they dont let you know unless you bother them a few times. best to order one or two items, specifically from free shipping because then you really get an excellent deal
- Jessica N
Okay, thanks for the heads up! I'm willing to wait extra-long for them to restock – as long as I get all my items!!! This will likely be my only order from them, because of all of the negative reviews…and I'm really liking Charlotte Russe styles lately anyways – seeing items in person, and trying things on before purchasing is the ONLY type of shopping I will be doing from now on. But I did just order from 10dollarmall, and I would order from them again – I'm very happy with the high quality pieces. 599fashion is okay too, but not as nice as 10dollar.
- precy
same here gab i ordered a month a go but because of the Chinese new year celebration its delayed i understand and because i also changed some of my order. I just got my tracking number today ang it takes a week to arrived. Im hoping it will be nice and i am planning to order more.
- Skw121skw
i placed an order on feb 15th for 60$ and had my iteams expedited, however its march 4th and my order still is processing, and they have allready took my $. how long should i wait? or should i call and get my $ back?
- chichi
I ordered almost a 100 dollars 10 days ago and my order still processing. Nobody answered my complaint too.Expedited shipping i selected…i don't know if this is a scam..
- Karen
We placed 6 orders (one order had seven items). We placed; them on Feb 10, 12, and 13th expecting a 10 day turnaround. Turns out there was a Chinese holiday that lasted 7-10 days. We were unaware of this. So we contacted them 2:30 a.m. EST (3:00 their time). We spoke with a representative who explained there was a holiday and our order would take another apx 10 days. We waited 7 days and contacted them back. we requested a refund on 4 items since the representative said THEY WEREN'T SURE when they would have those items. The funds were back in our paypal account the same morning. The representative cancelled the items on the spot. They had only 2 items of the order with 7 items. We looked at their system today, and our order shows the items being shipped and tracking # and info. The last item we were told would not be in until Mar 12. We decided to wait on that item just to see how the order arrives, etc…that will let us know if we should use them again. If I had given the order #'s the first time maybe I would have known two weeks ago that the items we ordered were out of stock. We were very concerned at first…but like I said, we are waiting to see how the few items are delivered before we decide to use them again. If/when you call, be prepared for some serious broken English, however if you are patient…they were patient with me.
- Ddelarosa
How did u contact them. Please provide number so I can call them myself too regarding an order. Have called the 9095819505 number and emailed them but still no response. The number is o longer in service. Live chat is always offline.
- Karen
I used 909-581-9508. I've had a person answer each time I called. Although I have to wait until 2:30 a.m. EST which is about 3:00 p.m. their time. We received 2 of the 7 items we ordered (via DHL) as we requested and cancelled the rest of the order. When we got the items 3 of them were incorrect. We ordered 5 denim beaded vests, we received 2 beaded and 3 that were not beaded. We received all of our refunds in our paypal by the next morning. We still are awaiting the order from March 12, yet we had decided that depending on how they handled what we actually ordered would determine if we would use them again. Yes they got the order wrong, but I can go Michaels and purchase some beads and embroider them myself.
- Kim
You can check ur message bc what u order might now be in stock and you might have to change it..Thats what happen to me..Log in on your account and see if you have a messafe
- Jasmine
I purchased some clothes from there and couldn't get my money back and still haven't received my stuff! Talk about scam big time
- tiia
These comments make me feel sick, i ordered yesterday a jacket, it cost 17 euros+ shipping=30 euros…wish that i would read these comments before offering, just hoping i get my jacket on time
- Pumla
Have you got your jacket?