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MACON, GEORGIA -- I was hired on to the Marriott team in early October. The hiring process was disorganized, and I almost turned the job down after the official job offer because of the ordeal. I was scheduled prior to completing orientation. The newly hired director of human resources seemed to be rather incompetent in his position and it took days to complete each step in the drawn out process.
Once I was finally cleared to work, I was asked to come train for the first day on my birthday. It was stressed that they were going to be very busy and desperately needed me to work. I agreed and stayed until after 11:30 PM on my birthday. After only 1 day of training, I was on the floor by myself with no manager or supervisor. The supervisor that hired me was never actually scheduled to work with me so I never knew who exactly I needed to report to in case of issues, complaints, or even who to ask for wines and alcohols that needed to be stocked.
Within a week, I came into work and received listed form letter from a supervisor I had never met. (**) she listed several duties that my trainer had not gone over with me, and some that I had explicitly gone over with another supervisor. When I finally met ** she was rude, unprofessional, and handled her self like a teen age entry-level employee. I was surprised to learn that she was actually a supervisor. She immediately addressed my shoes, which having worked over 2 weeks already, had never received any criticism.
She then turned to my co-worker/ trainer and said that my shoes were out of dress code, and my pants weren't the right "material". After I was told about the conversation, I waited for her to approach me about my clothes- and never heard from her. On Halloween, ** was scheduled to work all night. She left early to be with her family (I have a 2 year old and would have loved to actually spend the holiday with MY child as well). I had a cami tank top under one of my regular cardigans, but after arriving at work, I was rather uncomfortable leaning over the bar.
I made a mental not to wear it again and during the remainder of my employment there, I never did. However, the next shift that I worked, I was told that ** told several other employees that "she didn't know where I thought I worked" and "** looks like she works at a strip club". I was MORTIFIED that this was a conversation between a SUPERVISOR and one of my co-workers! The following was saved on my phone on December 2nd, coincidentally, 3 days before I was suspended for a BOGUS made up event involving giving away free drinks.
On December 2nd I was about 5 min late. ** talked to wait staff about my tardiness. Said that she had told me I had to be early that day and that I was "always late" which was NOT true. Told chef I wasn't coming in, and had to find a bartender to work for me because I had called in. (I text her and told her I was running a few minutes behind). Text me while I was in the hotel; clocked in at 420 but had been there for over 15 min ** when I arrived though, all she said was "oh good, you're here" instead of mentioning to ME any of the comments about being late.
I went to grab food in the cafeteria when I came back ** made sure I saw her check her watch twice- meanwhile she was standing around chatting with servers- there was someone at my bar that she could have assisted, but instead spent 85% of the night talking to the two servers on the floor. I'm sure all 3 of them had more productive things to do- such as help run the bar's food, since its difficult for me to care for guest, remain behind the bar AND run food, and dishes. At about 630 I told her and another server (that she was gossiping with) that I was going to grab a jacket before it got too cold and a different shirt. She looked at her watch twice and just nodded.
Sunday, NOV. 27th I had a sweater v-neck, ** stopped me in the restaurant and told me I needed to cover up and do something about "that". A front desk girl ** overheard it and went to the front desk complaining that I should be written up because I've been told "repeatedly about my clothes". I returned to the bar to ask one of the servers if she had heard anything about my clothes. She said she had heard ** mention once that she "was going to speak to me". During that conversation, ** returned with an oversized burgundy sweatshirt.
He said he knew that they had spoken to me before about this and that "we weren't going to make a big deal about it". I put the sweatshirt on but was so embarrassed that both times I was reprimanded, was in front of a co-worker. NOTE- no supervisor has ever spoken to me about my attire being out of uniform.
Thursday DEC 1st, I saw ** before my shift started and asked her about my sweater, explained the incident from Sunday and was told my shirt was fine. The night of the Lady Antebellum concert, we were called in an hour early to accommodate the concert attendees.
** puts her bank in the bar cash register and when I went to put mine into the Starbuck's register, ** told me we were "sharing" the register and that she would move her bank over to one side. I was APPALLED at the suggestion, but still being new and the bar was already relatively busy, I utilized two sections of the drawer and kept my larger bills in my bank bag, which was slightly confusing- especially given the pace of the event.
At one point one guest requested pineapple juice, and we didn't have any stock (the bar has had continuous problems keeping it stocked) ** muttered under her breath that "that was why she wanted the bar stocked yesterday" all the liquor, wine and beer was completely stocked with extra mixers- the ONLY item we didn't have was the pineapple juice.
Around 8, ** mentioned something about not getting out till 3 am. I asked ** why she thought it was going to take 4 hours to close. Then she told us we were staying till 2 am. Neither of us knew about the change to our schedule and both were annoyed at the disorganization. We were both discussing why we weren't told previously and I was explaining that I had to be up for church the next morning when ** poked her head around the corner and said we could leave at 12 and two other servers could take our places.
When the concert was over, our bar was completely packed. I started taking orders, but when I returned to my register to start a check, there was a female standing at my register with my drawer open! I saw her name tag so knew she was with the Marriott, but wasn't told that other employees now had access to my assigned bank that I am liable for at all times. I became extremely flustered because when I FINALLY got to my drawer, the RVC had been changed and my card no longer could access my tabs and open checks. I had to wait for ** to change the RVC but every time the other sever got into the system, it kept happening over and over again.
I was waiting 5-7 minutes between every order because she or another server were constantly in my drawer and it was hard to concentrate when I was worried of my bank was going to be short. I finally said that I would start closing out all my checks so that the other bartender could take orders because patrons were getting VERY upset and irritated. I could tell ** was mad that we weren't staying, but she had told the other bartender to come and there was no efficiency in having 5 bartenders behind one bar.
I finally got all of my paperwork done and went into the back office to complete my close-out, when I came back out, all of the concert-goers were gone, but a wedding party had trickled in. I went behind the bar to help out a little because I could tell they were all struggling. I was loading dishes when ** slammed the door, and muttered under her breath (I say this because it was passively directed for me to hear) that she told ** that we had REFUSED to stay and he was going to discuss it with **.
I opened the dishwasher back up, finished loading and then went immediately to ray's office. I asked him if he had a minute and explained that they had only asked me the day before if I could come in an hour early, but somehow failed to mention staying until 2 am. I told him about sharing the drawer and told him that yes I didn't want to stay until 2 but when the other bartender showed up, I couldn't work if I wanted to. He seemed surprised that ** mentioned him, which led me to believe that she had just been ranting and hadn't even told him the situation at all!
Two days after telling ** how uncomfortable I was with sharing the drawer, ** came to the register and said we were going to have to share the drawer again?! Obviously, the situation was not handled- because this is against ALL company policies. Lady Antebellum after I spoke with **, I came back out and continued helping.
** had multiple open checks with no hotel room or name- it was far too busy not to have some kind of system. She didn't know how to make 3 out of 4 drinks that were requested and kept asking me how to do different things in the computer. She was completely inadequate behind the bar and voided a LARGE amount of money from her computer at the end of the night.
Nov 27, she called me to ask if I could drop her bank because she had forgotten to drop it. December 2, she described that brandy had been fired because she didn't respect ** because she was black. I felt as though this was her comparing my employment and brandy's. I fully respect ** authority, however- it's difficult to maintain that respect when she is not conducting herself as a supervisor.
I love working at the Marriott and usually look forward to what the evening holds before each shift. It does make me uncomfortable though when it seems that there is a lot of gossiping being done by supervisors instead of professional conversations between manager and employee. I had informed some of the employees of my intent to speak with human resources about all of these events but ironically, I was suspended before I was even able to complain.
On December 5th, when I reported for my shift, I was told by ** (the Banquet's supervisor) wanted to speak with me. I went over his office and couldn't find him so I clocked in, and while at the punch-in station, found him headed back to his office. He closed the door and told me I was suspended for giving away drinks and that a manager on duty had "witnessed" it. He informed me that the incident had occurred that past Fri. I told him about a separate incident that I thought he was referring to, he assured me that he didn't have the whole story and would spend the week "researching" the statement that was given.
I gave a written statement to ** giving details about Friday and was told that If I had any concerns I could speak with **, the human resources director. Since I was sure there was obviously a mistake, I took the initiative and time to speak with **. He flat out lied and told me he had no idea what was going on, feigned shock that I had been suspended and wasted my time as I rehashed what happened Friday night. I left feeling assured that this was protocol and that I would be back to work on Saturday. I spent the week worried about my job, my bills and how Christmas would be affected by week out of work.
On WED, a friend called me concerned because the Marriott had posted an open position for a bartender, I texted my co workers and was told that the position had been posted at work as well. I was distraught that my job was already posted and I hadn't even had the meeting to find out what the accusations were about. When I arrived on Friday morning at 10 AM, I was told that a manager on duty had seen me give 2 AMSTEL LIGHTS away to two gentlemen guests. I was so mad I started crying, ** admitted that he knew the whole time "but he couldn't tell me".
The manager that supposedly witnessed it wasn't at the meeting, and the time that was given didn't even match up with the guests that would have been at my bar. Not to mention...... THE BAR DOES NOT EVEN SERVE AMSTEL LIGHTS. I even mentioned to ** and ** that that was very odd because few people drink Amstel light, much less to men drinking it. I explained to them I didn't remember serving amstel light at all, and that the manager on duty was walking around the lobby, walking the corridors, and also working the computers at the front desk...
How would he possibly have the seen the entire transaction from start to finish and be sure that they didn't pay? I asked if I was even the server on camera serving the beer. I was told no that it wasn't on camera AT ALL!!! I am shocked that this is how the MARIOTT, an esteemed employer handles employee relations. I worked VERY hard and was passionate about my job.
There wasn't a shift that I worked that a guest (often several) didn't compliment me on my service, my conversation or drinks. I was never told of any complaints, and strived to satisfy every guest that came to my bar. I don't know the REAL reason I was fired, but it certainly wasn't because of two beers, brands that aren't even available at the Macon Marriott bar. I'm sure that the corrupt employees mentioned have done far worse, but I know how bad their decisions affected me. Thank you for your time. Also, I have yet to receive my separation notice or w-2.
I have been loyal customers of Marriott Hotels, and 10 years as a Marriott Vacation Club owner. We enjoy the Ocean Club in Aruba, which we have enjoyed three of the past five years. Not only do we love this property and other Marriott Vacation Club locations as a whole, we also invite numerous friends and family to join us on our vacations, booking more rooms at these Marriott properties for these vacations.
Our most recent trip in Aruba was scheduled from October 9th-17th 2009, although this vacation came to a grinding halt on the evening of October 15, 2009, leading to our departure from the Ocean Club and Aruba a day earlier than originally planned.
I have been a guest of the Marriott Resort in Aruba for many years; in fact three of the past five years I've chosen to vacation at your resort. As I had mentioned, my most recent stay was over the past couple of weeks. Although previous vacations have been extremely enjoyable and employees of the Marriott Ocean Club have been attentive and helpful, I am unfortunately left with a sour taste after this past experience.
During this vacation we experience several issues – including one devastating issue, the theft of all our electronic equipment. The events of this week are in chronological order: On October 9, 2009, I checked into the Marriott Ocean Club Resort to find our room 5685/ 5684. We were unhappy with this room assignment since we had: requested a lower floor, and we were facing the Surf Club Resort, also contrary to our requests.
Two days later, on October 11, 2009, the Ocean Club front desk advised us that we could move to the first floor location, which in the past we have enjoyed many times, however we were still not facing the ocean or the pool. This time we were assigned to room was 5185/5184 that once again had lousy views, facing the Surf Club Resort.
My wife wanted to change room again, but I advised against this, as we did not want to spend our vacation changing rooms. I feel after being a Marriott Vacation Club owner for over ten years and having just purchased another Marriott vacation week that I would at least have had the consideration of having minimally a pool view or ocean view room.
Prior to our arrival at the Ocean Club, I had sent an email to the Ocean Club requesting additional services we might need upon our arrival. We did request one addition, a full service cleaning to our suite to be done on the fifth day of our vacation. Every day when we went to our room for lunch, housekeeping was in our room. We asked on each occasion why they were there, as we had not requested daily service.
Unfortunately, we never did get a straight answer from the staff until later. During this time, we always left our laptop out on the kitchen counter, thinking no one would be in our room during certain days. Similarly, other electronic devices were not concealed. We did not expect anyone in our room; therefore, we did not take steps to secure these belongings.
We were vandalized on the evening of October 15th 2009 sometime between 7:00 PM to 9:30 PM; apparently someone knew what was in our room and we're watching us to see when we were leaving the premises for an evening out. Although there were no signs of forced entry, we know all security is not 100% secure.
We were thankful, when we returned later that evening, that whoever had entered our room, invaded our privacy, and stole our property, were not still there when we walked into the room. At least we were not physically assaulted. Missing were many items, including all of our electronics, which will reach a value of close to $4000.00. We found left behind in the room an old paper towel with dirt or oil on it, and an unused condom.
We called security, which came and were very helpful to us, followed by the Aruba police. They took pictures and told us they would be moving our room that evening so they can do more investigation that next morning. The night manager came down to our room and gave us our new room 5436/ 5437, which, incidentally, we wished we had been placed in that room at the start, as it was exactly what we had requested to begin with. The night manager indicated that we wanted housekeeping every day, to which I replied, "No, you need to review your emails."
She did, and we were given credit back for five days of housekeeping, leaving the charge for the one day we had requested. At this time we also indicated our vacation was over due to this traumatic occurrence, and requested the Marriott to assist us securing flights and paying any travel charges incurred to return home on October 16, 2009. They told me I would need to do this the following morning.
During the time the police and security were in our room, we kept stressing to them that the exit doors at the end of our hallways, one going to the Surf Club area and other leading to the pool, were never locked or even shut on several occurrences, as we never once had to use the room key to get into the building. We were told no one had brought this issue to the resort's attention. We informed them that we were bringing to their attention and requested to have it fixed, as this was another unsafe security breach.
The next morning we walked over to the former room, 5185/5186, to make sure that we had removed all our personal items from that room as we were in no condition to do so the previous evening due to the stress of the situation. We also wanted to see if the police had come back as promised. We were shocked to find both exit doors at the end of the hallway open, with still no need to use room key, and to find a maintenance man in the room, watching TV.
The room had already been cleaned, and housekeeping advised us some items had been sent to lost and found. The following concerned us: why had the issue with the doors remained unresolved, why was someone watching TV in the room, and, more importantly, why had the room been cleaned prior to police arrival, as potential evidence was in that room. I would hope that the Marriott would not let another family stay in that location until the police and security investigation were both closed.
We spoke to the manager in charge that day, and discovered nothing could be done to reimburse us until the investigation closes. This meant that neither our room bill could not be credited nor our difference in airline tickets. Our vacation was cut short, as we were originally scheduled to leave the resort on Saturday October 17, 2009. We always travel with a large group of people, and this particular vacation we were accompanied by ten of our friends and family. All of our traveling companions have been shocked and surprised by Marriott for attempting to handle this devastating situation without any type of compensation offered to us.
After a month now of our return and many calls to Marriott, vacation club, Ocean Club, etc... We have gotten no place except that they said it is handed over to their insurance company, however their insurance company only handles the actual items stolen and only if Marriott is at fault which Housekeeping does not fall under Marriott. Explain that one!! Plus in speaking with the higher management at Marriott Ocean Club the deny all that was said and promise to us. And Aruban Police will not return calls or Emails.
So end result Marriott does not stand behind their name and do not care about personal safety or satisfaction from their customers...and Aruba has now become a very unsafe island, while we were there a man got mugged in front of La Cabana and was fighting for his life. Think twice before going to Aruba, especially Marriott properties and actually think about ever using Marriott again.
TUCSON, ARKANSAS -- Marriott Hotels. Our employee booked a room for a federal conference with Marriott Tucson University Park. When he arrived he was told that the government rate was only available to federal government employees and the military; we are a county government employer. I called the Tucson Marriott office tried to talk to them about this matter offering to fax them confirmation of his government employment immediately.
The clerk maintained that he was not a federal employee and therefore not eligible. Realizing that this was going to go nowhere fast I decided to deal with the problem through Marriott's customer care and had every expectation that the complaint would be resolved to our satisfaction.
I wrote to customer care detailing my problem and received a scathing email back for the Tucson property telling me that my employee is responsible for federal and military personnel not being able to stay at Marriott. This is the email: I received your comments from Marriott Customer Care regarding Government rates at the Marriott University Park Hotel, Tucson, Arizona.
We do offer, as do all Marriott hotels, based on availability, a Federal Per Diem Government Rate. Reservations can be made either on line or through our 800# reservations centers. When the reservations are made it is very clear, both on line and verbally, that to qualify for the Federal Rate you must be employed by the Federal Government and provide Federal ID at the time of check-in. If an individual makes a reservation under the Federal Per Diem Program and is not employed by the Federal Government they would not receive the Federal rate at the time of check-in, as they are not employed by the Federal Government.
Unauthorized reservations keep authorized Federal Employees from staying with us, in particular our men and women serving in our Armed Forces. I fail to understand why someone not employed by the Federal Government should get that rate. If they for some reason assumed that other rate categories/programs applied, such as State, City and County, they were incorrect. Each entity must stand on its own merit and they are not part of the Federal or Marriott program. The guidelines are quite clear as to who qualifies for the Federal Government and Marriott Hotels Per Diem Rate Program. We certainly appreciate you and your associates staying at Marriott Hotels and look forward to being of service in the future.
I emailed back and suggested that he read Marriott's own policy about government rates which showed that local and county government are eligible, not just federal government, I inserted a link to the policy. I again received a response with the offer that he would send me the list of who was eligible (I found during all of this that government employers can be pre-approved and I am assuming this is in response to this type of problem. I am copying his email response to this form.
I just reviewed the list I have as to who qualifies for the Federal Government Per Diem Program. I do not see anywhere on the list the blanked out Authority. If you would share that with me I would be happy to assist. I could also fax to you the list of qualification guidelines and the various Federal government agencies that do qualify. Thank you
After some email sparring I finally copy/pasted the string of obnoxious email to customer care and asked that they please deal with the problem themselves. I found that Customer Care would not even entertain another side to this story and here is their initial email:
We have reviewed ** reservation and the hotel's response, and we concur with the hotel's decision. The Federal Government rate requires proper identification to be presented at check-in and since the appropriate identification was not presented the hotel adjusted the rate and the rate change will remain. We regret any disappointment this may cause.
For your convenience I have noted the following government travelers are eligible for the Federal Government rate: Civilian federal government employees. Active military personnel. Federally Funded Research & Development Corporations (FFRDC). Canadian government and military. Valid forms of identification for the Federal per diem include the following: Federal Government-issued credit card. Federal Government picture identification card. Military picture identification card. Travel Orders. FFRDC identification card (picture or non-picture).
If we can be of further assistance, we invite you to reply to this message I responded again with a link to their own policy and received the following: Thank you for contacting Marriott. We appreciate your feedback regarding this matter. As previously stated in order to be eligible for government discount rates, guests must be an active duty member of the military or current employee, of any level of local, county, state, or federal government within the United States. Supporting credentials will be required at the time that the guest checks in to the hotel.
Unfortunately, none of the proper credentials listed on the website could be provided by Mr. Thompson. We apologize for any inconvenience this may have caused. This is a huge departure from their prior email where they listed only federal and military employees and since ** was told he couldn't use his ID he didn't get a chance to.
But suddenly having admitted that the rate is available to all government employees at any level from local through federal. They have gone back to blaming the problem on the fact that our employee could not produce proof. We tried to do just that not understanding that what we could supply would never been enough because of the misunderstanding of their policies.
Having revisited the website this particular hotel has now changed their website to include that only federal government employees are eligible. Several of our staff members saw the website before this change was made. I have been a Marriott gold member for some time and suggested that my employees use Marriott, none of us ever will again. I am amazed that they are willing to lose customers over something so petty that in fact was because of their own ignorance. I received an email from posting this complaint on another forum:
I read your recent comments to Marriott customer Care regarding the website for Marriott Tucson and the Federal rate program. This website has been standard for Marriott Hotels threw out the United States. The hotel cannot change the criteria on the Web and I assure you the guidelines and words have not been changed, this is standard for all Marriott's.
The Federal Program instituted by Marriott Corporation follows the Guidelines and criteria set by the Federal Government. We appreciate your staying with us and look forward to being of service to you in the future. This guy should do himself a favor and just admit what they did because this is not finished yet. Marriott owes us money and since it is taxpayer's money we would like reimbursement.
NORCROSS, GEORGIA -- On August 4, 2007, our baseball team took a road trip to Georgia to see the Atlanta Braves play. Check in was at 3:00 pm and we arrived at 4:00. Needless to say, the rooms were not ready and we had almost 25 people (14 children) waiting to check in. While we enjoyed the popcorn in the lobby, it was obvious that the hotel was short staffed for the day.
Later that night (around 9), the smell of smoke came into a room that I was in and the room filled with smoke. We did not hear an alarm to indicate a fire but decided to leave the room to make sure everything was OK. Well, the people in the room across the hall had burned a pizza in the microwave and the alarm in their room had gone off. The entire hallway was filled with smoke. I went to the front desk- in the other building - and they were completely unaware of what was happening. They began receiving several phone calls from people the building to make sure that there was no fire.
We happened to have a fire marshal traveling with us and he recommended that they call the fire department. She had to call her manager to get approval and finally about 10 minutes later, Security called 911 (and was put on hold) and reported heavy smoke in one of the buildings. Once the 6 fire trucks arrived, I had to escort the firemen to the correct room and explain what happened. I asked the lady at the front desk if they could change the rooms of the parents that were on the 2nd floor but she stated that fire department said that everything was fine and they should open the windows and keep the doors closed.
Later that night (at 2:00) - I heard a lot of music coming out the room down the hall and looked outside my room. A bunch of teenagers decided to have a party- with an open room full of liquor and beer. I called and complained and the police came and broke the party up. (911- second time). The next morning around 7:00 am- the parent in the room that my 7 year old daughter was staying called to get me to come pick her up because the residents in the next room were in a heated argument and threatening to call 911.
I called the front desk and they sent someone to knock on the door. Of course the people said that everyone was OK but within 20 minutes were arguing again. (3rd 911 call). Everyone left that room- so I don't know how that was resolved. Next- I was at breakfast- they had 3 large groups this weekend and so the room was pretty packed. They had a wonderful assortment of breakfast food but when I got the sausage, it was still frozen.
I reported this to the attendant and he took the pan and warmed it up again. When he brought the next pan out, the meat was still frozen. After the third try, I gave up. Needless to say, this is only my complaint- of the 7 rooms that we reserved, each guest had a laundry list of items as well. When we tried to complain the day before, we were asked to wait until the manager came in the next day.
Well, I waited in line and listened to several guest demand a refund when checking out. They had complaints that ranged from dirty rooms, bugs in the rooms, late check in and missing towels. These people were offered their room for free and 2 free weekends to any Marriott. I wasn't going to make a big deal but when a guest got 2 free weekends because she didn't have any towels, I just knew that my issues by far outweighed theirs.
When I spoke to the assistant manager- (she didn't notice that I was standing there when she offered these amenities to the people in front of me) I was informed that she would have to check with her manager before she could offer me any type of compensation. I asked her to call her manager. She informed me that he was out of the office for the next week for training.
I asked her for the corporate office number. She informed me that they were not associated with a corporate office since they were a franchise. I asked for the GM's phone number-which she gave me. I called the number from my cell phone and would you believe that she had the audacity to give me the wrong number. I handed her the phone so that she could hear that it was the wrong number.
She did not offer any other resolution. She kept telling me that I would have to wait until her manager got back into the office. I asked her how could she offer the other guests the free weekends- she lied and said that they had complained the day before and she had gotten pre-approval from the manager (that was out of town for a week) the day before.
I went outside and tracked down one of the guests -who informed me that she had just complained that same day- not the day before. I asked the Assistant Manager to take my phone number and have the GM call me at his earliest convenience. I still have not heard back from him. At that point, I am fuming...I called the reservations line who transferred me to Customer Care at the Marriott corporate office.
I am awaiting a response from a District Manager because at this point, the locally owned franchise General Manager can not do anything to resolve this situation. Most of my issues were completely out of the hotels control and a simple apology would have sufficed but to have a member of management treat me as rudely as she did, refuse to provide the corporate number, and provide an invalid number to contact the General manager is completely unacceptable. I am trying to get resolution at a District Level but it is taking a bit too long for a response and for every day it takes, another complaint message board will be found.
I am writing you as the general manager of the Marriott Marquis in New York, and to express why you will not ever see me again as a guest at your property. His name is ** -- perhaps spelled incorrectly because I witnessed no one in the Concierge lounge wearing a name badge.
I shared my experience dealing with ** with your guest relations manager, **, before leaving your property yesterday. I understood you were not in. ** found himself in a position of rude, obstinate, Gestapo-type authority over the Concierge Lounge yesterday afternoon. You allowed him, under your authority, to act in this position.
While I appreciate during closed hours, Marriott offers your Concierge Lounge for rent to others, ** took the "special event" yesterday for privileged individuals as an opportunity to shun, embarrass and offend your other "valued" guests as outcasts and dejects.
The scenario: At approximately 4:55 p.m., but no sooner, I approached the Concierge Lounge entrance with another guest whom I did not know. The other guest reached the doorway before me, swiped his card, and tried the door. It was locked. Your other guest knocked. No one came or responded, though a heavyset African American man sat behind "central command" (your control desk), ignoring the other guest and me. He could not have known I was there.
However, ** looked at the guest through the narrow window, then at me, and continued to ignore us. The other guest knocked again, this time louder. Only three guests occupied the lounge, giving the appearance that the lounge was, in fact, open, and the card / door was broken. When ** finally approached, he spoke to the guest (and indirectly, to me) through the glass. "The lounge is closed" he said, "private event". He spoke slowly with expressioned lips and gestures to make certain the mutes (me and your other guest) on the opposite side of the underprivileged door could understand him, like a teacher would address kindergarteners.
The man (other guest) persisted. He knocked again. "I just want to sit down" he said. ** opened the door about 5 inches, telling the man through the protected space, again, the lounge was closed. The man persisted. "I just want to sit down. Can't I wait over there in the corner? I don't want a drink yet." ** rude and obnoxious demeanor continued. "No, I said..." and the guest interrupted. ** ostracized your guest (and again, indirectly, me since I wanted the same thing).
** said, "You're not listening" to your other guest. "I'm telling you that you can't come in until the lounge opens at 5." At this point, it's now 4:57 p.m., and the three guests who were milling around inside for the "special event" had now left. ** told the man and me that we'd have to wait.
Your other guest persisted, now blocking ** from closing the door on us by jamming his foot in the doorway, nearly starting a fistfight. "I'll just stand here" the guest said. "No, you'll have to wait outside," ** responded. "You need to close the door." "I need to sit down, there, in the corner," your guest replied. We stood together, outside the Lounge, embarrassed and dejected. According to my watch, at 2 minutes after 5:00 p.m., one of your other associates in the lounge unlocked the door and let us in. This other associate gave me ** name.
I will not return to your property ever again. You will research my history with Marriott and find I've traveled from one Marriott to another across the country, staying with you more frequently than I stay in my own home. I have never experienced such rude and obnoxious service from anyone, much less a Marriott employee, ever.
** is the reason I will never return. In my opinion, ** is a modern day street thug dressed as a Marriott employee who took the limited control you gave him (i.e., when to open and close the lounge) and he wielded that control like a Czar. Your decision to employ such individuals speaks volumes about your management decisions, and as such, you won't need someone like me to return to you ever again as your "guest". I'll be treated better someplace else. Someplace where my loyalty is appreciated, and respected.
COLUMBUS, GEORGIA -- Recently from reward points to hotel reservations, to poorly kept rooms, I have become very dissatisfied with your service at the Town Plaza Suites, from rooms that were petite that was not my reservation; unclean with coffee cups, water bottles left, pans in the sink and these photos are attached on Saturday, May 16, 2009. The camera was not dated because we had to move quickly to go to the Springhill Suites and ** did not want to come up to look; the time was 6:30 pm. With staph infection and swine flu so easy to transfer, I don't know if the room was disinfected at all.
Rewards had me hold on last May 8, 2009 while they call Marriott hotel at Northeast Atl to see if I really stayed there April 8-10, 2009 and July 20-25, 2008. Then coming back and saying there was no record of me staying at the hotel when I'm giving my receipt no. and date when my checking account was debited. Then I gave them the name of front desk manager, ** and they called back and he verified all my information. There is no trust in your hotel for me any longer.
The rewards center had to verify my stay for August 1, 2008 and Labor Day weekend at the Atlanta hotel and even mentioned to me that I stayed free when in essence Richmond County Schools sent a check for $387 for July and I hand delivered this to the clerk and the other dates were deducted from my checking account.
On yesterday when I arrived at your Town suites, Columbus, Georgia and called back to reservations, James helped me while I called ** at the desk to cancel my reservation and set up at Springhill Suites. I used the points to pay for this reservation. The back of the room at Town Suites portrayed a basketball goal, toys, yard that was poorly maintained and one-bedroom mobile homes with no wall to keep customer privacy. When I went down to depart after our phone conversation, ** had left. I then explained to the clerk again, while I was leaving. He told me the manager was ** and to notify him as well. He then offered me drinks and candy.
Finally at Springhill Suites, ** said I was a "Basic" member and could not use points and had to call her manager to see how they could put in the points because she did not see how I could use them although ** at Reservations had set me up using my points. Thankfully, my mouth did not out-speak my mind because she was a basic worker at one of your properties. She then insisted on swiping my card although the room was free. She was very adamant about her manager's names—with an attitude: "** is guest services manager and is the General Manager and gave me the cards for both. If the drive had been less than five hours, I would have driven back home!
Later I spoke to a clerk at Springhill who was ex-military and he was kind and said ** should not have use those words but ** said she was new and does weekends and probably should have called the manager after she had put me in and assigned a room and let the manager (s) handle it, and apologized again--what a friendly guy. He also said not to let that detain me from visiting the property again.
She assigned me a room at the very end of the hall and my disabled mom could not walk to it!!! When I brought it to ** attention, she said: "Could you and the girl with you switch rooms the?" My mom is under doctor's care for a leg would at Doctor's Hospital in Augusta, GA and Edgefield for her mind/aging.
It is with my sincere hopes that these matters will be addressed in the most appropriate manner. My Rewards number is **. To say the least, when I travel, be it one hour or five hours, there is no room for feeling this type of frustration, intimidation, and dissatisfaction.
SAN ANTONIO, TEXAS -- I served my country in the Air Force for almost 35 years and recently stayed at the Huge Marriott Hotel here in San Antonio. I telephonically asked for the military rate and when I showed up, displayed my ID and was given a room at the military rate. After a couple of days I decided to get an additional room for my son and grandchildren.
The clerk again looked at my ID and said I couldn't get the government rate as the rate was only for active duty or other government employees. I told him I was essentially still a government employee as I was drawing a check from the DOD for my three plus decades of service. He allowed as how he would let it go this time as I wasn't aware of the rule.
It was a bit embarrassing to me as I felt like I had consciously cheated by getting the military (Government) rate. I have stayed in Marriott hotels many times in the past since my retirement and have never had that mentioned. Not sure if it is due to the clerks not knowing what an active duty ID looks like as opposed to a retired ID or maybe some folks didn't get the memo?
I believe it's a sad situation when those of us that have served in several military conflicts over the years are told the rate only applies to those presently serving. Not sure why the change in policy but I'd appreciate an answer as to why that decision was made. I could understand a restriction on a certain number of government rate rooms but not an entire retiree restriction.
KIRKLAND, WASHINGTON -- We have stayed at many different Marriott Hotels and have always had great breakfasts and were offered cookies when we checked in. The last time we stayed in Kirkland, we were told that Corporate put a stop to this. Well, we will look for other places to stay that still offer these things. We often travel with our grandchildren and this really helps out. Also, our son travels all over for his company and has mostly stayed at Marriott's, but will now look for other hotels. You may save some money in the short term, but in the long run, you will loose customers!
My mother just got a $250 charge on her account for "smoking in the room" which is absurd because my mom is the biggest anti-smoker in the world. She spent hours on the phone with Marriott, going all the way up to the VP of Marriott, asking them if it really was true- why would she fight it this much? They said they had pictures of cigars and papers rolled up and tobacco leaves on a plate! Really??
I read reviews online that some hotels offer their housekeepers get $10 bonuses for every smoker they catch. SO what, you don't tip them they make their OWN tip??? The VP refunded all but $50. This is the most ridiculous thing I have ever heard of. As a smoker or non-smoker how are you ever going to feel safe booking a hotel room knowing that you will have to find a way to make sure you are not scammed! What ever happened to "the Customer is ALWAYS RIGHT"??
LEXINGTON, KENTUCKY -- I stayed at this hotel during my mother's 60th Birthday... I received my credit card a month later and they charged an extra 250.00 on my card. When I called them they claimed there was smoking in the room. Not possible as we are all non smokers. I argued with them with no result in a credit to my account. They have no cigarette butts as proof... The only thing they could tell me is there were ashes in the sink...Hello...I know better. I am sure this was pocketed by the rude manager, **... I will fight this to the end...no matter what...This place is a rip off...do not stay there...


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Exclusive product or service category: Information Technology
Atos, the Worldwide Information Technology Partner, leads the technology effort for the staging of the Olympic Games. Atos manages and integrates the contributions of all technology partners and suppliers to deliver seamless and secure technology operations and services that provide instant communications to athletes, spectators, organizers, officials, media, television viewers and Internet users worldwide. The company became a Worldwide Olympic Partner when it joined the TOP Programme as SchlumbergerSema in 2001. Atos is an international information technology (IT) services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company generates annual revenues of more than 5 billion Euros and employs 45,000 people in 50 countries.

subset: commoncrawl


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Contact Us
(972) 883-2300
Email Us
Location: AD 3.418
Hours: 8 a.m.-5 p.m. Mon-Fri
Can't find what you're looking for?
Welcome to the Procurement Management website!Take a moment to provide feedback. We'd love to hear what you think!
Travel Management UpdatesHotel Allowance: Hotel and Conference Hotel expenses may not exceed 150% of the federal per diem for that location. Exception requests for additional allowance must be approved by your VP, Dean, or Fiscal Officer.
Entertainment Limit per Person: The reimbursement is based on actual cost, which must be appropriate and reasonable for the type of meal or event. This applies to all venues, including restaurants and entertainment at private residences. The entertainment limit is an average of $75 per person including food, alcohol, tax, and gratuity.
Reminder to Use Concur: This online booking tool for university travel allows you to quickly make reservations after viewing your travel options. In addition, you have direct access to UT Dallas' negotiated fares delivered by our travel agencies. Concur provides a list of all your travel plans and is your direct source for travel alerts. Sign up HERE.
Southwest Airlines – Additional Discounts
UT System and the UT Dallas Travel Office are pleased to announce that effective July 1, 2015, the following discounts and benefits will apply for all business travel reservations made through the UT Dallas Travel Agents (Corporate Travel/Concur or Anthony Travel). Southwest Airlines will be designated as a non-exclusive primary preferred airline.
• 20% discount on all fully refundable airfare/reservations
• A 3% or 10% discount on non-refundable airfare/reservations excluding web only airfares
• ADDITIONAL BENEFIT: For reservations confirmed during the months of July, August and September, with travel completed during this time period as well, travelers will receive a 50% Rapid Rewards point bonus.
Office of Contract AdministrationPlease send contracts for review to the Office of Contract Administration following the procedures detailed on the OCA website at http://www.utdallas.edu/contract/. The OCA website also contains the required Contract/Agreement Approval Transmittal ("CAT") Form which will need to be submitted with each contract.
NOTICE TO VENDORS: If you receive any correspondences from an email address not ending in @utdallas.edu, they are fraudulent. Do not fulfill any orders which are not from that domain name, and please consider filing a complaint at www.ic3.gov. You are always welcome to email email@example.com to verify the legitimacy of an order. Thank you!


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|Head Coach
|9th at MIT
|Previous College:
|Coastal Carolina '89
Dave Hagymas, a four-time NEWMAC Coach of the Year, enters his ninth season at the helm of MIT men's varsity tennis program. In his time with the Engineers, he has directed the team the NEWMAC Championship trips to the NCAA Tournament in each of his seven seasons. During his tenure at MIT he has compiled an overall record of 102-30 in dual matches, with his teams going undefeated in NEWMAC play at 35-0.
Prior to his arrival at MIT, Hagymas was an assistant coach at
Duke University from 1992-04. In his first season with the Blue
Devils, he worked with the women's team before beginning an
11-year stint with the men's squad. During his tenure with
the men's team, he helped guide the Blue Devils to a top-10
national ranking each season and nine Atlantic Coast Conference
(ACC) championship titles. In 1997, Hagymas was named the Regional Assistant Coach of the Year and then earned national accolades in 2001.
Hagymas graduated from Coastal Carolina University, formerly University of South Carolina at Coastal, in 1989 with a Bachelor of Science degree in physical education. He earned Big South All-Conference honors while playing for the Chanticleers.


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You are logged in as:
After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.
If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.
Prescribed details required from the South African Revenue Service on a tax invoices
Tax invoices must ordinarily reflect all the following details (Section 20(4)):
South African Airways (SAA) Voyager partners with the largest fuel retailer in Africa, Total South Africa
SAA Voyager is partnering with Total South Africa to offer SAA Voyager Miles at participating TOTAL retail service stations nationwide. SAA Voyager members can now earn Miles every time they fill up at TOTAL.
"With TOTAL being the largest fuel retailer in Africa and SAA Voyager being Africa's leading airline loyalty programme, there's a natural synergy between the two partners. We want to give our customers greater value and added benefits, at the same time; we understand their need for quality brands. We therefore have joined forces with SAA Voyager, a premium brand, to give value back to our customers," explains Qetello Zeka, Total South Africa General Manager: Sales and Marketing.
Voyager is SAA's loyalty programme which boasts a global membership. SAA Voyager members earn miles when they fly with SAA, other airline partners and non-air partners including amongst many selected hotels, financial institutions, car hire companies, lifestyle-related service providers, and now their first petroleum supplier partner, Total South Africa.
"By teaming up with Total South Africa, we are now able to offer our members yet another opportunity to earn SAA Voyager Miles. This is in line with our efforts to actively extend our range of partners for our valued members beyond airline travel. With 500 participating TOTAL service stations nationwide, we are confident our members will be really pleased with this latest partnership," says SAA Executive for Customer Loyalty, Suretha Cruse.
SAA Voyager members earn one SAA Voyager Mile for every one litre of fuel purchased at TOTAL, and these Miles can be redeemed for flights, car rental, spa vouchers and lifestyle products or services.
This latest offering offers TOTAL customers a value-added lifestyle experience beyond just the day-to-day necessity of filling up with fuel.
SAA Voyager Miles are only available to SAA Voyager members. Customers who are not SAA Voyager members who would like to take advantage of this benefit from 1 August 2014, need to register to become a SAA Voyager member at www.flysaa.com.
About the Total Group
Total is one of the largest integrated oil and gas companies in the world, with activities in more than 130 countries. The Group is also a first rank player in chemicals. Its 97,000 employees put their expertise to work in every part of the industry – exploration and production of oil and natural gas, refining and marketing, new energies, trading, and chemicals. Total is working to help satisfy the global demand for energy, both today and tomorrow. www.total.com
In Africa, besides exploration and production and renewable energies, Total is active across the whole petroleum product supply chain (service station network, general retail, lubricants, aviation fuels, bitumen, LPG) in more than 40 countries, where the Group is a sector leader with an estimated 15% market share. Around 1.4 million customers are served every day at one of TOTAL's 3 500 service stations on the continent.
About Total South Africa (Pty) Ltd
Total South Africa is a subsidiary of Paris-based global energy group Total S.A. It is a leading energy solutions and petroleum company and is 49% locally owned. Total South Africa's core business focus encompasses the manufacturing, sales and marketing of a range of petroleum products and lubricants for the retail, commercial, agricultural and industrial markets. With a portfolio of over 530 service stations across the country as well as holdings in the NATREF refinery, TOTAL is also a key player in the country's petrochemical market.
About SAA Voyager
SAA Voyager is the largest and most popular "Frequent Flyer Programme (FFP) in South Africa and on the African continent with a mature base of well over 2, 5 million members with the majority residing in South Africa.
Miles are the currency of the SAA Voyager Programme and are available to individuals over the age of 2 years. SAA Voyager's free enrolment, which comes with a generous account activation bonus of 2 500 Miles, opens the door to numerous benefits. Members are linked to world-wide destinations through Star Alliance airline partners.
Over the years, as with many FFPs, SAA Voyager has evolved from an "airline frequent flyer" programme to a multi-sector travel and retail programme. Companies participating in the programmee are from many sectors including air travel, hospitality, property, cruises, car rental, financial services, lifestyle and retail. Today the programme has a total of 62 partners, categorised into airline partners of 35 and non-airlines of 27.
SAA Voyager continues to partner with companies offering products and services that are aligned to our industry and that add value to the program and its members. In addition, SAA Voyager serves as a strong marketing tool that enables partners to generate incremental revenue, enhanced loyalty and aid in customer retention.
For more information contact
Total South Africa
Nonkosi Dyan
Corporate Communications Manager
Cell : +2782 783 0436
Email: firstname.lastname@example.com
Tlali Tlali (Mr)
SAA spokesperson
Mob: +27 82 333 3880
Email: firstname.lastname@example.com
Website: www.flysaa.com
Twitter: @flysaa
Facebook: www.facebook.com/flysaa


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Sofia wanted to develop a range for Pixi that was based around purely: simplicity and efficacy, the skincare is hand made in small batches and packaged simply and priced sensibly as she wanted to encourage people to use the best quality skincare at a price they could afford. (TOTAL WIN)
The skincare is 'spin' free, over 12 years old and still is hand labelled/filled and very much anti-hype. There are no added fragrance/colour/fillers, with some products that are AMAZING for even hyper sensitive skins. It is definitely a results-driven range.


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DER Touristik: Our Profile
More than 6 million guests a year — DER Touristik is today one of the leading travel and tourism groups in the German-speaking world. €4.6 billion in sales in 2013 was the result of the tremendous efforts of 6,277 employees. DER Touristik is divided into three differentiated divisions: the tour operators for classic holiday travel at "DER Touristik Köln" and the operators for individual and long-distance travel at "DER Touristik Frankfurt & Co. KG" and the travel agency sales operation "DER Deutsches Reisebüro & Co. OHG", both with headquarters in Frankfurt am Main.
Our Tour Operator Brands
In consolidation, the tour operators at DER Touristik are Number 2 on the German market.
Our Travel Agency Sales Operation Brands
DER Touristik is at present clearly with 2,100 sales offices the market leader in Germany for brick-and-mortar travel agency sales operations. The travel agency sales operation at DER Touristik breaks down into branch office sales with the brand DER, including own travel agency sales of DER Deutsches Reisebüro, online sales at the domain DER.COM, the franchise sales business with the brand DERPART and the sales offices of the DER Touristik Partner-Service (DTPS) comprising two chain and four cooperation systems and the franchise system DER Touristik Partner. The branch office system FCm Travel Solutions and the franchise system DERPART Travel Service put DER Touristik in the number 2 spot on the German market for business travel sales.
Special offers for groups – "Gruppenreisen weltweit"
Dertour devotes special attention to group and reader tours. In line with the theme of "Discovering countries and other cultures together", in its adventure travel programme the tour operator offers a wide range of unusual, global group tours that can be undertaken by air, rail and bus.
Our commitment – help for little ones
Social commitment and taking on social responsibility constitute an integral part of our corporate philosophy. For this reason, in the year 2000 the "Good Deed" programme was initiated. Since then the employees who work at the Frankfurt am Main location have been actively involved in it. In the course of the year, funds are raised through a huge variety of individual activities – by employees for employees – also with the support of the company. The recipients of the donations are non-profit organisations in the Rhein-Main region, which is where the head office is located. In order to use those funds to help in a targeted way, the "Good Deed" initiative has been supporting the Child Welfare Association of Frankfurt since 2006. Among other things, the association gives abused or sexually exploited children and teenagers the opportunity to work through and deal with what they have experienced with the help of therapists. This long-term partnership with the Child Welfare Association is aimed at providing sustainable assistance for this urgently needed project.
Furthermore, as tour operators Dertour, Meier's Weltreisen and ADAC Reisen also support the battle against sexual exploitation of children in countries that are holiday destinations. As members of the Association of German Travel Agents and Tour Operators (DRV), they have joined forces with the internationally active children's rights organisation ECPAT to champion children's rights and fight against sexual abuse. An extensive code of ethics has been agreed upon jointly.
DER Touristik Frankfurt GmbH
Dertour, Meier's Weltreisen, ADAC Reisen
Emil-von-Behring-Straße 6
60424 Frankfurt
DER Touristik Köln GmbH
ITS , Jahn Reisen, Travelix
Humboldtstraße 140
D-51149 Köln
DER Deutsches Reisebüro GmbH & Co. OHG
Emil-von-Behring-Straße 2
D-60439 Frankfurt
DERPART Reisevertrieb GmbH
Emil-von-Behring-Straße 2
D-60439 Frankfurt
DER Touristik Partner-Service GmbH & Co. KG
Humboldtstr. 140
D-51149 Köln
DER Touristik Online GmbH
Emil-von-Behring-Straße 2
60424 Frankfurt


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I deleted over 100 people this past fall from my FB and these were friends, people I went to school with. I'm not a "friend collector" on there so that was pretty tough cutting ties with so many people but they had just gotten on my last nerve. It's a preachy lot and they would get offended by comments such as LMBO or OMG. I'm going to be myself on my own posts and my parents are my friends, I do use the occasional REAL bad words and you know if my parents don't mind (and they are serious Christian people) then the rest of those preachy, pretentious jackals can kiss my hams.
I still have preachy people on my list, they post bible verses two and three times a day but I don't say anything to them (agree or disagree). I'm not anti anyone's belief system. If it works for you and makes you feel good then that's great. I have my beliefs and even if they are the same I don't post them. I just don't talk politics and religion.
What I am is pro-literacy. I want to spark at least one person's curiosity into picking up a book. I don't care if it's a King book or not, but it would be exciting to see someone on my friend list talk about a book they are reading instead of a game they are playing on their kid's Wii.
I'm no genius, not a great speller (I use spellcheck all the time and it lets me down), my grammar sucks, and I talk like a hick because I am one... BUT... I know the difference between: to, two and too; there and their; here and hear; you're and your.
Reading is a great thing and I wish instead of beating me up and wanting to burn me at the stake for what I'm reading that some of the morons would pick up a book and try to read. Maybe they'll read a book on how to burn a witch?


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LAUREL HILL — Veteran Laurel Hill boys basketball coach Kent Zessin will have his hands full this year with one of the youngest Hobo teams in recent memory.
"This is one of the youngest teams I've had," Zessin said. "There were a couple of years in 2003 and 2005 that I only had one senior, but this year I have three. I actually am only returning three players that have any kind of game experience."
The three Hobo seniors are Garrett Alford, Tommy Calloway and Matt Lewellyn. Calloway is the lone one of the three who's seen real playing time.
Lane Strickland and Tamaria Calloway, Tommy's brother, are the other two players with significant game experience.
Zessin has been around long enough to know that having a young team doesn't necessarily mean it will be a rough season.
"We had some pretty good years, those years we had just one senior," he said. "One year, I think we ended 29-2. And I think Brad's (Reese, now playing professionally in Europe) junior year we were 25-4 or something like that. Of course, having Brad helped us a bunch."
"It's just like any other year," he said. "You want to make sure the fundamentals are taught and being done correctly, because that's your future. The sooner you get that foundation built, the sooner you can start doing more things.
"These guys have got a pretty good foundation as far as fundamentals. Improving those fundamentals each day we come out and work is the key."
Zessin said he has been impressed by how much the younger players have learned as he has installed the offense and defense.
"I'm pleasantly surprised how they pick things up quickly as far as the scheme and run offensive plays and those kind of things," Zessin said. "I thought it might be a little too complex for them, but so far they have been doing pretty good with it. The intelligence level of the game is surprising for me the way they are picking things up.
"It's going to be the type of team where you will definitely see improvement as the year goes along. You are going to have to go out and use each game as a stepping stone, win or lose, and know you have to improve each day in the gym when you get a chance."
Although young, the Hoboes aren't exactly lacking in talent.
At 6 feet 5 inches Strickland, a junior, will be one of the taller players in the district and will give the Hoboes strong play in the paint.
"We can build around lane on the inside," Zessin said. "And we've got some quickness in the guard play (with the Calloway brothers).
"We will try to keep it well-rounded on offense and just take our opportunities depending on what the defense gives us."
Randy Dickson is the Crestview News Bulletin's sports editor. Email him at email@example.com, tweet him @BigRandle, or call 682-6524.


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Coach Matt Goins was the master of ceremonies for the Dec. 7 event that focused on the 10 girls from the Middle Georgia area who traveled to Orlando last July and brought home the top prize.
Approximately 60 people attended the banquet, including state USSSA director Jerry Parham, district USSSA director Kenny Parker and team sponsor Lester Miller.
The girls who were members of the championship team were Alissa Rozier, Kaitlyn Brower, Kloey Goins, Makenna Talcott, Whitley Ward, Maddie Langevin, Grace Hiller, Hannah Wood, Bailey Caldwell and Bailey Barnett.
Since that time, three more girls have joined the team – Lily Mueninck, MacKenzie Kilpatrick and Jaylen Darley. The Jones County players on the team are Goins, Ward and Talcott.
The banquet was to celebrate their victory and award them their championship rings.
For the full story, pick up a copy of this week's newspaper or subscribe to our e-Edition at http://ee.jcnews.com.


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Foundations of Psychiatric Mental Health Nursing: A Clinical Approach offers you a clear, straightforward way to understand the often intimidating subject of psychiatric nursing from a practical clinical perspective. A user-friendly writing style engages you in a learning process that both informs and enlightens. Clinical chapters are consistently, logically organized from theory to application. The nursing process is a strong, visible framework throughout.Edition/Copyright: 6TH 10
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CSC to host business conferenceStaff report | February 25,2013Grow Your Business Over-Easy in 2013 will be held from 9 a.m. to 4 p.m. March 25 at Castleton State College. The all-day business conference will provide a venue for entrepreneurs in start-ups and expanding businesses to learn how to grow their company.
Experts will provide hands-on instruction on how to succeed in business. Participants will have access to individuals who are prepared to "go deep" to assist businesses in finding solutions to specific problems and challenges.
Regardless of the industry, there are consistent challenges for both startups and growing entrepreneurial businesses. This day will provide information that every business owner, corporate leader and entrepreneur needs to know.
Business leaders will share advice, personal practical stories and knowledge that will be invaluable for the next generation of business leaders and young entrepreneurs.
The forum is designed to share experiences in the high tech, specialty foods/agriculture and energy fields.
The keynote speaker will be either Gov. Peter Shumlin or Rutland Mayor Christopher Louras. Speakers will include Mary Powell, president and CEO, Green Mountain Power; Cairn Cross, co-founder, Fresh Tracks Capital; Jim Harrison, president, Vermont Grocers Association; Vince Galluccio, founder, Vermont Farmstead Cheese Co.; Whitney Lamy, founder, Castleton Crackers; Matt Dunne, head of community affairs, Google; Don Mayer, co-owner, Small Dog Electronics; Brian Grady, business leader, GE Aviation, Rutland; Thomas Donahue, executive vice president, Rutland Region Chamber of Commerce; Jamie Stewart, executive director, Rutland Economic Development Authority.
The conference is sponsored by Chris Fucci Associates. The cost is $40. Registration and checks should be mailed to Chris Fucci Associates, 230 West St., Rutland 05701. Net proceeds will be donated to the Carly Ferro Memorial Fund. The registration deadline is March 4.MORE IN This Just InBy Kathleen Phalen Tomaselli Full StoryBennington College and Middlebury College both top a list for most entrepreneurial colleges in... Full StoryWas the response to an alleged assault at College of St. Full Story
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- RICHARD'S POOR ALMANACK: On this day in 1472, Orkney, Shetland islands put up as collateral by Norway to Scotland in lieu of dowry for MARGARET OF DENMARK on her marriage with JAMES III, king of Scotland; 1962, JOHN GLENN first American to orbit Earth.
- TOMORROW'S HEADLINES TODAY: City mayoral candidates debate campaign issues; Hartford, Conn., woman still missing; Neal Goswami reports attempts to legislate suicide; local woman loses 100 pounds through TOPS program.
- RICHARD'S POOR ALMANACK: On this day in 1878, JOHN TUNSTALL murdered near Lincoln, New Mexico, by the outlaw JESSE EVANS; in 1930, ELM FARM OLLIE first cow to fly in aircraft, first to be milked airborne; 1955, nuke test WASP; '79, snow in Sahara.
- TOMORROW'S HEADLINES TODAY: Rutland Herald News Editor Alan J. Keays and staff writer Gordon Dritschilo discuss stories planned for the February 18, 2015, edition of the newspaper: Winter budgets maxed, legal marijuana, Springfield bank job, USPS slowdown
- RICHARD'S POOR ALMANACK: On this day in 1249 AD, ANDRE of LONGJUMEAU is dispatched by LOUIS IX of France to meet the KHAGAN, ruler of the Mongol Empire; in 1804, during 1st Barbary War, STEPHEN DECATUR scuttles the pirate-held USS Philadelphia in Tripoli.


text: Home / Products / 50 Inch Renew Select Fan OBB Larger View Choose background color Rollover to Zoom Close Visualize Kichler lighting and Sherwin-Williams paint all in one tool. Today's homeowners have seemingly unlimited options when it comes to colors and finishes. With so many possibilities it can be daunting to find just the right match. Not any more. Match your lighting and your wall color with our intuitive visualization tools. Choose your Sherwin-Williams Color Family Color palette belongs to Sherwin-Williams, a registered trademark of the Sherwin-Williams Company. © 2013 Sherwin-Williams Company. All rights reserved. Other Kichler Products Products in the same collection 330110BSS330110NI330110OBB330110OBBU330110TZ330110WH Renew Select Collection50 Inch Renew Select Fan OBB 330110OBBU (Oil Brushed Bronze) Product Description: Featuring the same design as the Renew™ ceiling fan, Renew™ Select in Oil Brushed Bronze with Umber Glass comes with a bowl light kit using (3) 60 watt bulbs with a three-speed pull chain. Available Finishes Shop, Buy or Order Locally Submit Lighting Showroom Landscape Lighting Distributor Electrical Distributor Find an Authorized Online DealerAvailable online at these fine retailers! Technical Information Weight:27.5Safety Rated:DryWarranty:Limited LifetimeMotor Size:153MM X 15MMMotor Type:AC InductionBlade Pitch:12Blade Sweep:50Number of Blades:5Watts:63/33/10Amps:0.5/0.36/0.2RPM:165/121/61CFM:4898/3795/1745Primary Control System:3 Speed Pull ChainReversible Blades:NoRemote:NoWall Control:NoLow Ceiling Adaptable:YesAirflow Efficiency CFM/Watts:72/101/178Collection:Renew Select CollectionWidth:50Lamp Included:Not IncludedLight Source:IncandescentSocket Base:CandelabraNumber of Bulbs:3Lamp Type:B8Max Watt:60WGlass Description:Umber EtchedBlade Finish:Walnut,CherryFinish:Oil Brushed Bronze Related Documents:330110Download


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Cherry Butter Cake
This buttery, fruit-filled cake is like a buckle without the streusel topping.
About the author: Carrie Vasios is the editor of Serious Eats: Sweets. She likes to peruse her large collection of cookbooks while eating jam from the jar. You can follow her on Twitter @carrievasios
Cherry Butter Cake
About This Recipe
|makes one 9- by 9-inch cake
|Active time:
|30 minutes (includes pitting cherries)
|Total time:
|1 hour
|Special equipment:
|stand mixer, 9- by 9-inch metal baking pan
|This recipe appears in:
|Wake and Bake: Cherry Butter Cake
- 1 3/4 cups (about 8.75 ounces) all purpose flour
- 1 teaspoon baking powder
- 1/4 teaspoon baking soda
- 1/2 teaspoon salt
- 6 tablespoons unsalted butter, at room temperature
- 3/4 cup sugar
- 2 eggs
- 1 tablespoon lemon zest from about 1 lemon
- 1/2 cup milk
- 1 cup pitted, halved cherries
Butter pan and preheat oven to 350°F.
In a medium bowl, whisk together flour, baking powder, baking soda, and salt; set aside. In the bowl of a stand mixer, beat together butter and sugar until creamy, about 4 minutes. Add eggs one at a time, beating until just combined. Beat in lemon zest.
Add 1/2 dry ingredients to bowl and beat to combine. Beat in milk then remaining dry ingredients. Stir in cherries.
Pour batter into prepared pan and bake until a cake tester inserted into the middle of the cake comes out clean and top is golden, 30-40 minutes. Let cool 15 minutes before turning out of pan.


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Textbook Disclaimer Proposed
The South Carolina Senate is considering S153, a bill dealing with instructional materials and textbooks. On April 9 an amendment was offered by Sen. Fair with the following key provision:
(B) The following must be placed in all science books published for kindergarten through twelfth grade:
'The cause or causes of life are not scientifically verifiable. Therefore, empirical science cannot provide data about the beginning of life.'
Another "Controversial Issues" Bill
House Bill 1172 is scheduled to be considered by the Public Education Committee of the Texas House of Representatives on April 22. Although concerned mainly with the presentation of patriotism, the free enterprise system, and historical events, the proposed bill also contains this provision: "... the board and each school district shall ensure that ... each controversial issue addressed in the public school curriculum is presented in a balanced manner that reflects multiple viewpoints regarding the issue..."
Scott Receives "Defense of Science" Award
NCSE Executive Director Dr. Eugenie C. Scott was pleasantly surprised on April 12, 2003 at the Center for Inquiry conference in Washington, DC, at which she received CFI's "The Defense of Science Award" for "her tireless leadership in defending scientific evolution and educational freedom." Congratulations to Dr. Scott!
Bill Approved by Committee
The Public Education Committee of the Texas House of Representatives recently approved HB 1447, which will now be considered by the House as a whole. This bill would return total control of textbook content to the State Board of Education.
Tennessee District Rejects Textbooks Over Evolution
The Blount County Board of Education rejected the adoption of three new biology textbooks because they present evolution but do not present creationism, The Daily Times, Maryville, Tennessee, reported on April 5.
The vote to reject the textbooks passed 2 to 1, with four board members declining to vote. Board members Mike Treadway and Jean Simerly voted to deny the texts and Don McNelly voted to approve them.
News Search


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Alex Berezow and Stephen Meyer talk about God and Evolution on the Michael Medved Show
"I believe that demonstrating the existence of intelligent agency with the tools of science is impossible." - Alex Berezow
The Resource Finder has powerful filtering features — check out the tutorial to learn more.
"I believe that demonstrating the existence of intelligent agency with the tools of science is impossible." - Alex Berezow
"In fostering such dialogue between theologians and scientists who are Christians, BioLogos is forging a middle ground between presentations of science that are antagonistic towards faith and faith that will not accommodate science." -Joshua Swamidass
In a recent book review published in Christian Century, BioLogos content manager Jim Stump endeavors to reclaim the word "design."
Like a master craftsman, the God who creates over billions of years is not in a hurry. Meticulous care goes into every creative action.
As I investigate my newfound faith alongside my scientific knowledge, the Lord continues to reveal to me that scientific findings and the use of the scientific method are very good, just as his Word is also good.
Everything changed for me when I learned to acknowledge that I was made in the image of Jesus, who was theology and biology integrated.
Being a scientist in the Christian community, now that's a little difficult at times. Many Christians have stubbornly resisted understanding the vastness of God's creation in time and space.
I think the deepest question is "chance vs. necessity" in the origin of life. Not so much whether life was bound to occur...but more the question, "given that life started, was it destined to look the way we find it?"
Companion series to the spring 2015 book club featuring "The Lost World of Genesis One: Ancient Cosmology and the Origins Debate" by John Walton.
Sometimes when I am studying evolution, I take a step back and worship my Lord because I am so in awe.
From geology to biology to research into the origin of life itself, the power of water shows the faithfulness and creativity of our Creator.
Francis Collins, BioLogos founder and current director of the National Institutes of Health, was profiled in the latest issue of National Geographic magazine. The profile, titled "Man of Science—and Faith", included a short interview with Collins about how his faith impacts his scientific work, and his belief in the harmony between science and Christian faith.
My journey has been gradual and halting, and I think that that is how it is for many people. It seems to me that it would be too cataclysmic to have all of our ideas shift at once. Our minds and hearts wouldn't be able to handle it.
A college student raised as a young-earth creationist shares his story of coming to understand and appreciate God's evolving creation.
If we want people to accept that evangelical Christianity and evolution can co-exist, then it will only happen in the context of relationships.
Is Christianity anti-science? Can Christians be good scientists? Is science the only source of true knowledge? Pastor Dave Gustavsen of Jacksonville Chapel addresses these issues.
A story of how BioLogos helped heal a marriage split over science and faith.
Evolution is a challenging subject to consider in light of biblical faith, so it is often easier to ignore or reject it than to engage in meaningful discussion about the topic. Yet considering evolutionary creation has important benefits for Christians both in our relationship with the Creator, and in our relationships with other people—both believers and non-believers.
President Haarsma reflects on the life and legacy of the late Dr. Jud Carlberg, former BioLogos board chairman.
In both form and content, then, Genesis 1 reveals that its basic purposes are religious and theological, not scientific or historical.


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The Day in Photos, Feb. 22
Photos from Friday, Feb. 22.
White House press secretary Jay Carney (right) laughs as Transportation Secretary Ray LaHood arrives to brief reporters on the sequester Friday, Feb. 22, at the White House in Washington.(Photo: AP Photo)
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1968 Wizard 6hp outboard motor made by Chrysler for Western Auto. Motor is in good shape needs rings and head gasket. There is no lower unit. Right now it is torn down (does not run). Can sell as a unit or part out.More info Email a friend


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Fig- and Manchego-Stuffed Chicken Breasts With Port Wine Pan Sauce
An easy stovetop fig jam joins nutty manchego cheese as the filling for simple, but elegant, chicken breasts. Finished in a port wine pan sauce with garlic, a touch of grainy mustard and heavy cream, the results are luxurious. More


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Quick Links
Shop All Jewelry
BR10512 In Stock Absolutely No Delay on Personalization!
This Sterling Silver Beaded Heart Tag Bracelet gives a unique twist to our standard Heart Tag collection. The 2mm sterling silver beads will create a beautiful arrangement around your wrist and has a .5 inch heart tag charm that dangles from the bracelet. The Sterling Silver Beaded Heart Tag Bracelet measures 7.5 inches long and looks great with our heart tag necklaces or sterling silver bead earrings.
Eve's Addiction.com wants you to be a happy customer. We want you to be completely satisfied with the sterling silver jewelry that you receive from us, as we only sell high quality silver and cubic zirconia cz jewelry. We do understand that you may not like your purchase for some reason.
You may return or exchange your jewelry within 60 days of purchase if you are not satisfied with it. The jewelry must be returned in its original condition for a refund or exchange. Engraved, personalized, photo, monogram, name and initial, chocolate and clearance items are not returnable or exchangeable.


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About the collection /
Don't settle for anyone else's bike. Create your very own with Project One, Trek's custom bike programme. Customise, personalise or sensationalise, the choice is yours. Just select the model, fit, styling and components you desire, and we'll build your dream bike.
We'll create your custom bike the way we build every Project One bike: by hand, one at a time, with the love and care only the most experienced bike builders and artists can offer. We'll obsess over every detail. And when your custom bike arrives, the reality will surpass the dream.
Your custom Trek /
Choose your model
Keep it on the road with Madone, Émonda, Domane, Silque or Speed Concept, or take your dream to the trail with Superfly or Fuel EX.
Choose your components
You can spec every detail to your liking, from wheelset and group to saddle and cable housing, or choose one of our preconfigured combinations.
Choose your styling
Thousands of colours and design schemes, from boldly simple to outrageously cool, are brought to impeccable life by the best artists in the business.
Choose your fit
The right fit is everything. Your Trek dealer will help you select your ideal geometry and sizing for ultimate performance and comfort.


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Tacorda Platform Sandals
Style # 225737
Give your look a cool-girl attitude with these bebe gladiator platform sandals, featuring rich straps, studded detailing and a zipper at the back.
- Synthetic upper, synthetic outsole
- Heel height: 7" (18 cm) with a 2.5" (6 cm) platform, Shaft height: 12" (30 cm), Calf width: 13" (33 cm)
- Imported
Rated 5 out of 5�by 2 reviewers.
Rated 5 out of 5�by Melody Cute if worn right... Okay, these shoes "CAN" be cute if worn right. By "right" I mean pairing it with a more toned down outfit otherwise these shoes have the potential to look pretty trashy. I have these shoes in black and wore it with a plain black sweater dress and kept my accessories simple with just a pair of earrings so that I didn't look like a walking christmas tree. They were super comfortable and definitely make a simple outfit look sexy:) November 30, 2013
Rated 5 out of 5�by BEBELICIOUS marry me now Love love love, to die for talk about love at first sight this was marriage at vegans let's go now. Don't like them in black me personally but go ahead whatever your color preference. October 12, 2013
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Friday, April 4, 2014
Georgetown County School Superintendent Dr. Randy Dozier, and other members of his staff, travelled the District Friday surprising five teachers who are now finalists for the 2014 Teacher of the Year title.
The finalists are:
Mary Kathleen Sloan, Carvers Bay Middle
Carla Jayroe Brandon, McDonald Elementary
Rhonda E. Britton, Rosemary Middle
Scott Streiffert, Waccamaw High
Bethany Stearns-Miller, Waccamaw Intermediate.
The winner will be named at a banquet May 8.
Our other nominees are: Lisa T. Camp, Andrews Elementary; Christopher B. Cheely, Andrews High; Katie Mueller, Browns Ferry Elementary; Judith Robinson, Carvers Bay High; Hillary Usher, Coastal Montessori Charter; Holly B. Fesperman, Georgetown High; Al Barron, Georgetown Middle; Judy Gibson, Howard Adult Center; Anne Holmes, Kensington Elementary; Diane Turnley, Maryville Elementary; Meghan Maxwell, Plantersville Elementary; Anthony Scott Poston, Pleasant Hill Elementary; Theresa Nicol, Sampit Elementary; Amy Kitowicz, Waccamaw Elementary; and Cynthia S. Crisp, Waccamaw Middle.
South Strand News is pleased to offer readers the enhanced ability to comment on stories. We expect our readers to engage in lively, yet civil discourse. We do not edit user submitted statements and we cannot promise that readers will not occasionally find offensive or inaccurate comments posted in the comments area. Responsibility for the statements posted lies with the person submitting the comment, not South Strand News.
If you find a comment that is objectionable, please click "report abuse" and we will review it for possible removal. Please be reminded, however, that in accordance with our Terms of Use and federal law, we are under no obligation to remove any third party comments posted on our website. Read our full terms and conditions.
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Quick Links
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BRB10103 In Stock
This stainless steel rose gold plated bangle bracelet is the perfect addition to any outfit. The channel set cubic zirconias add sparkle and style to the top of this 5mm wide bangle. The bottom side of the bracelet is plain rose gold plated, so even if your bracelet flips upside down, it will still look beautiful. This rose gold bracelet is the perfect way to add a splash of copper colored rose gold and touch of sparkle to any outfit.
Eve's Addiction.com wants you to be a happy customer. We want you to be completely satisfied with the sterling silver jewelry that you receive from us, as we only sell high quality silver and cubic zirconia cz jewelry. We do understand that you may not like your purchase for some reason.
You may return or exchange your jewelry within 60 days of purchase if you are not satisfied with it. The jewelry must be returned in its original condition for a refund or exchange. Engraved, personalized, photo, monogram, name and initial, chocolate and clearance items are not returnable or exchangeable.


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Welcome to the SES05 Meeting Web Bulletin.
The SES05 web program bulletin is also available as a single PDF download. You can also download the complete program bulletin PDF.
Please use the sidebar menu on the left for navigation. You can view the list of sessions by clicking on the Session Index link. From there you can review the abstracts placed within each session. Please note that when you click on the abstract link, you will view the abstract in LaTeX. Clicking on the Preview Abstract link will display the abstract after it has been formatted.
Clicking on Author Index will allow you to browse through the author list by letter or search by the author name.
The Epitome link will give you the list of sessions organized by date and time.
If you are an author and wish to withdraw your abstract, you can go to http://abs.aps.org and click on the Withdraw Submission link and follow the instructions.
Please send any comments and/or suggestions regarding the functionality of the Web Bulletin to firstname.lastname@example.com.


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To be honest when I bought this, I was just looking for a good highlighter. I hadn't tried Tom Ford products before and because of the price, this was a bit of a risk. For me personally, it was a good risk. It is a high quality product and a little goes a long way so from a price point, its worth it. The product itself is neither too runny nor solid. When applied it gives a beautiful subtle glow. The liquid is easy to apply and coverage is buildable. A top quality product!
Tom Ford Fire Lust Skin Illuminator ($65.00 for 0.68 fl. oz.) is described as a "shimmering, peach-pink." It's a warm-toned, golden-shimmered coral-orange with a pearly sheen. This is an illuminator, not a blush, so if you're more in the market for something with substantial coloring to work as a blush, try perusing the coral swatch gallery.


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CHATTANOOGA, Tenn. --- University of Tennessee at Chattanooga junior Meghan Downes (Newnan, Ga.) drained a career-high 24 points to lead the Lady Mocs to an 81-48 win over East Tennessee State Saturday night at the McKenzie Arena.
Downes was 8-of-11 from the field with four 3-pointers, 4-of-6 from the free throw line and had two steals and two blocked shots in 20 minutes. Joining her in double figures were senior Kayla Christopher (Oliver Springs, Tenn.) with 14 points and a pair of 3-pointers, junior Alex Black (Memphis, Tenn.) with 13 points and 3-of-4 from beyond the arc and junior Taylor Hall (New Tazewell, Tenn.) with 12 points and five rebounds.
Junior Destiny Bramblett (Radcliff, Ky.) played just nine minutes but led UTC with six rebounds and put in six points, making 4-of-4 from the free throw line. She has made all nine of her free throw attempts this season. Senior Kylie Lambert (Etowah, Tenn.) had five rebounds while Black and freshman Alicia Payne (Memphis, Tenn.) each dished out a team-high four assists.
Chattanooga is off to its best start since the 1999-2000 season, Moore's second year at Chattanooga, with a 3-0 record. ETSU falls to 0-2 on the short season.
The Lady Mocs shot 48.5% (16-of-33) in the first half and were 46.6% (27-of-58) for the game and scored 80 or more points for the third straight game, a Southern Conference best average. From the 3-point arc, Chattanooga shot a scorching 50% (11-of-22) but was outrebounded by the Lady Bucs 46-41.
ETSU got the first bucket of the game and the Lady Mocs responded with 9-0 run and never looked back. The Lady Bucs cut the score to three, 9-6 at the 16 minute mark, with six quick points, but again UTC responded with a 12-0 run to get well into a double-digit lead, going up 21-6 at the 11:29 mark of the opening half. The Lady Mocs continued to push its lead behind the scoring of Christopher who had 12 first-half points and led 42-20 at the break.
Chattanooga did not let up in the second half and would lead by as much as 35 points when Black drained one of her three 3-pointers with 6:09 to play to put the Lady Mocs up 72-37. Downes put up 15 second half points making five shots including a pair of 3-pointers.
The Lady Mocs dished out 18 assists, forced 20 ETSU turnovers, capitalizing on the miscues with 18 points. ETSU outrebounded Chattanooga 46-41 with 18 offensive rebounds resulting in 18 second chance points while The Lady Mocs' bench outscored ETSU 40-16.
Chattanooga will travel to Moraga, Calif., to participate in the St. Mary's Thanksgiving Classic Friday and Saturday at the McKeon Pavilion. The Lady Mocs will take on Portland State Friday, November 23 at 3:00 p.m. Eastern Time and St. Mary's on Saturday at 5:00 p.m. ET.
This will be Chattanooga's second trip to St. Mary's, but the first time the two teams will meet. This will be the Lady Mocs' second meeting with Portland State. The last time the two teams met was at the Lady Wahine Classic in Hawaii in December 2006. Chattanooga came away with an 81-61 win and went on to defeat the hosts for the title.


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Hello team! It's Aug. 14, and you know what Aug. 14 means, don't you? It means it's a Friday (if you're reading this in 2009)! Which means there's a new GO! Magazine out today for you to leaf through while you're listening to those two new Radiohead songs. Here are the music-related things it holds:
-No interview with Joan Baez, sadly, but the woman's got enough history to fill an entire newspaper. I take the wide-angle view here.
-The third annual High & Dry Bluegrass Festival sounds like a darn fun time — and cheap, too! $10 for three days of sweet string music. Can't beat it.
-The new local band Warm Gadget is one of the more interesting things to happen around here in a while. I'm going to wait till they get their EP out to give you the full story, but here's a little introduction to the crew to tide you over.
-The sixth Living Legend (of eight) to play in Bend over the past few years, Sunspot Jonz, is at Bendistillery Martini Bar on Saturday night. Someone get Aesop and Bicasso on the horn!
-I keep doing these Silver Moon overviews, because the place just keeps hosting great music. This week, it's Nershi-Law Duo and Ten Feet Tall and 80 Proof and Teddy Presberg and Leif James and Sol Jibe.
-Pop-rock kingpins The High Strung, just back from some surreal gigs in Cuba, are back at the Bend Public Library on Wednesday. The show is designed to get teens to the library, but all ages are welcome.
Subscribers can access all those stories. Non-subscribers can't. But folks who pick up a print version of the paper can see everything in all its full-color glory. And — bonus! — you can play a game of "Where's Bob Dylan?" with your kids!
Oh, by the way: I'd love to hear your opinion of the live music options we have here in Central Oregon this summer. Do me a favor; click on over here and join the discussion, won't you?