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Project Management Methodology This list of suppliers was pre-qualified for the ICT Management Consultants multi-use list category of Project Management Methodology. Version 33.0 – 30 September 2011 Service Type Definition Refers to the evaluation, selection, development, and/or implementation of appropriate project management methodology, procedures, templates, the associated skill transfer and training. Applicants should note the use of industry standards, methodologies and best practice in project management. Some commonly referred examples are Prince2 and Project Management Body of Knowledge (PMBOK). Disclaimer All supplier information is as provided by the supplier in their application. Accordingly, before relying on information provided in the ICT MCL, agencies should independently verify its accuracy, currency, completeness and relevance for their purposes. Agencies must ensure that any procurement process is undertaken in accordance with agency guidelines. In selecting suppliers, agencies may invite all or some of the listed suppliers to submit tenders, provided that the largest number of potential suppliers is selected that is consistent with an efficient procurement process. (See Commonwealth Procurement Guidelines 8.24) If you have any questions about the multi use list (the List), please call us on 02 6215 2030 or send us an email email@example.com. Project Management Methodology category, Version 33, September 2011 Organisation Name @Rossiters Pty Ltd Trading Name @Rossiters Pty Ltd Contact Dr Margaret Rossiter Address 20 Caley Crescent Suburb Narrabundah State ACT Postcode 2604 Telephone 0432038666 Facsimile Website Email firstname.lastname@example.com ABN 36139382308 Company Background @Rossiters Pty Ltd is a small, dynamic consulting firm specialising in project and program management services. We employ only the highest calibre Program and Project Managers. All our consultants are professional engineers with post graduate qualifications in project and program management and many years experience in the field. We differentiate on the specialist expertise we bring to benefits-led project and program delivery. @Rossiters can also provide a qualified MSP trainer and workplace assessor under the AQTF system. We work with the main-stream best- practice standards (PMBoK, PRINCE2, P3M3, P3O and MSP), but provide tailored solutions to meet individual client needs. Our strength is our ability to work with people across disciplines, roles and hierarchies to support and deliver transformational change. Our consultants have worked with both government and non-government organisations on the design, development and implementation of project and programme management frameworks and have a wealth of practical experience in large public and private programs, including requirements within the DOFD Gateway Review and Two-Pass Budget processes. Our service capability includes: project, program and portfolio management services; training and skills transfer; assessment of program and policy implementation effectiveness; and benefits realisation management. Company Accreditation (Optional) @Rossiters commits to quality through: 1. Leveraging industry best practice methodologies principles and standards: AS/NZS 31000 - Risk Management; MSP, PRINCE2, PMBOK, P3M3, P3O. 2. Membership of professional bodies: Institute of Engineers Australia (FIEAust), Australian Institute of Project Management (AIPM). 3. Ongoing investment in the professional development of our consultants. Our consultants are certified in a range of current methodologies including PRINCE2, P3O and MSP. Project Management Methodology @Rossiters has worked with both government and non-government organisations on the design, development and implementation of project and programme management frameworks. We work with the main-stream standards (PMBoK, PRINCE2, P3O and MSP) but tailor the solution to the client's needs, taking into account the project management maturity level, the organisational culture, and the nature, complexity and risk levels of the projects. The practical experience of @Rossiters consultants allows them to provide pragmatic, constructive advice on the way forward in all aspects of framework development and implementation. Skills transfer through tailored training, mentoring and process and guidance development is integral to our approach. @Rossiters' certified, award winning instructor has significant experience in the design, development and delivery of tailored Project Management Methodology category, Version 33, September 2011 training and can deliver short-course training or experiential-learning workshops to enhance skills transfer. An example of this work is the Project Management Method developed for the Australian Taxation Office, an organisation of over 22,000 staff that was looking to design, develop and implement an enterprise-wide project approach to its management of change. A core aspect of that implementation was the delivery of training to over 500 staff. A second example is the design, development and delivery of a customised two-level project management method for the Murray Darling Basin Authority, including training in the method to MDBA staff. Project Management Methodology category, Version 33, September 2011 Organisation Name 451 Consulting Pty Ltd Trading Name Contact Mr Gerard O'Hara Address Level 1, 377 Montague Road Suburb West End State Queensland Postcode 4101 Telephone 0732550457 Facsimile 0732550119 Website www.451consulting.com.au Email email@example.com ABN 90079617575 Company Background Since 2001, 451 Consulting has assisted over 45 government and private sector organisations become more successful through delivery of 400 assignments. We offer highly responsive and scalable solutions through our 32 experienced consultants and access to over 80 highly pre-qualified contractors. Our business and government clients value 451 Consulting as trusted advisors and capability partners in the formulation and realisation of strategic and operational goals. We provide management and technology consulting services to Brisbane (headquarters), Sydney, Melbourne, Canberra, and New Zealand markets. You can be confident in selecting 451 Consulting as over 90% of the organisations we have partnered with since 2001 have nominated 451 as a preferred partner when addressing new organisational challenges; a fact that is fully supported by written testimonials and repeat work. The majority of people in 451 Consulting are long standing members of the Australian consulting and contracting community, having served with international consulting organisations and major public and private organisations over many years. 451 offers you a rich history, deep experience and pragmatic methodology. Company Accreditation (Optional) 451 Consulting has an outstanding track record of delivery insight, integrity and value on every client assignment. We have a fully operational quality management system and our high-quality performance is demonstrated by our appointment to numerous Government and private sector panels, some of which include: - Department of Defence (Management Consulting Services) - Department of Public Works (Whole-of-Government Panel for Project Management Coaching, Training and Mentoring) - Ergon Energy (Six panels across Project Management, Strategic Consulting and ICT Consulting Services) - Civil Aviation Safety Authority (Aviation Safety Consultancy MUL Panel) - Queensland Health (ICT Contracting Services, and Internal Audit) - Suncorp (ICT Contracting and Project Management Resourcing) - Asia Pacific Utilities Group (Management Consulting Services) - Department of Transport and Main Roads (ICT Consulting and Contracting Services) - Corporate Services Queensland (PMO Panel) - Queensland Investment Corporation (Program Health Checks & PMO Review Panels) - Department of Communities and Disability Services Qld (Project Management Training, Coaching and Mentoring) - Local Government Association Queensland (Learning and Development, and Business Services Consulting) - Gold Coast City Council (Training, Organisational Development and People Management) - City of Townsville (Panel of Providers for Business Management Consultant Services) - Department of Emergency Services (Internal Audit) Project Management Methodology category, Version 33, September 2011 Project Management Methodology 451 Consulting are thought leaders in project, program and portfolio management. We possess proprietary Project Management Methodology which fully integrate with Prince2 and other leading project frameworks. Our Practice Leaders possess certifications in Prince2 / MSP and other best practice methodologies. Members of 451 Executive Management have presented at major industry forums, including the Australian Institute of Project Management annual conference and Australian Institute of Management conferences. The 451 Project Management Methodology is unique in its highly effective focus on benefits realisation and change management, while also offering consistent line-of-sight communication. Recent examples include: a) The Council of Mayors (CoM) is a collective of South-East Queensland's regional local councils, established to deliver group benefits to members. CoM engaged 451 to assist with the scope, formation and implementation of their newly created Project Management Office. 451 developed, delivered and implemented a set of Prince2 compliant processes, procedures, tools and templates, which were rolled out through CoM, and later established across parts of a number of local council member environments. b) QIC had a program and project management office which was not accepted by the business, nor was seen to be fully effective in assisting program and project managers in delivering outcomes. 451 partnered with their PMO and commenced with a Diagnostic which created a Roadmap for success. We then provided methodology, tools and templates to the business, and mentored the key PMO team to build their capability and ability to succeed. Project Management Methodology category, Version 33, September 2011 Organisation Name Accenture Australia Holdings Pty Ltd Trading Name Accenture Contact Mr Melissa Waldron Address Ground Floor, 4 Brindabella Circuit, Suburb Canberra Airport State ACT Postcode 2609 Telephone 02 6217 3181 Facsimile 02 6217 3001 Website www.accenture.com Email email@example.com ABN 61096995649 Company Background Accenture is a global management consulting, technology services and outsourcing company. Combining experience and comprehensive capabilities across all industries and business functions with extensive research capabilities, Accenture collaborates with clients to help them become high- performance businesses and governments. With more than 186,000 people in 49 countries, the company generated net revenues of US$23.39 billion for the fiscal year ended Aug. 31, 2008. Accenture offers a wide range of management consulting services with specialisations across most aspects of management and technology consulting, business service delivery and operation. In addition, Accenture's comprehensive heritage in systems integration and outsourcing means our consulting advice is pragmatic, outcomes focused, and mindful of implementation challenges. Globally Accenture operates with one common brand and business model which allows us to serve our clients with consistency. In Australia we operate offices in Canberra, Sydney, Melbourne, Brisbane, Perth and Wollongong. Our clients span a broad range of industries worldwide and include many of the Fortune Global 100 and Fortune Global 500 companies, and numerous Government agencies. Many of our top 100 clients have been clients for at least five years. Accenture's culture is strongly customer focused, results oriented and guided by our core values of client value creation, best people, integrity, respect for the individual, one global network and stewardship. We spend over $300 million pa on training each year and we seek out the best talent and actively manage the development of our people to retain the best performers. Company Accreditation (Optional) Accenture has the following accreditations: Capability Maturity Model (SW-CMM, CMMI) - Accenture has achieved Level 5 in both SW- CMM and CMMI in key Delivery Centre Network locations, with 93% of seats being in Level 5 centres. We have global CMMI programs in our Delivery Centres and in all 5 Operating Groups and have imbedded CMM into Accenture Delivery Methods. Our APIF (Accelerated Process Improvement Framework) offering helps clients achieve CMMI-based objectives faster. eServices Capability Model (eSCM) - As founding sponsor and contributing member, Accenture is partnered with Carnegie Mellon University to create the eSCM. eSCM is a capability model that addresses the entire outsourcing process (pre-contract, contract execution, and post-contract), with a focus on building a foundation for sustained improvement of capabilities. Our Bangalore Delivery Project Management Methodology category, Version 33, September 2011 Centre is the first BPO organisation in the world to achieve eSCM-SP certification. We are a corporate sponsor of eSCM-SP and have imbedded it into Accenture Delivery Methods. ISO 9001 - We are certified in ISO 9001:2000 across all 5 global Operating Groups, Spain Delivery Centre and European Service Centre (ESC). Project Management Methodology Accenture has considerable skills and experience in the deployment and execution of project management methodologies, including in a number of important Australian Government projects. Our methodology for Project Management (part of the Accenture Delivery Methods) delivers the processes, tools, techniques and templates to effectively plan, manage and deliver complex projects in balancing the completing challenges of Scope, Quality, Effort, Risk and Timing, (SQERT). This methodology supports the Project Management Institute (PMI) standards document and A Guide to the Project Management Body of Knowledge (PMBOK Guide); both of which are globally recognised standard for managing projects. We can adapt our approach as needed to align with the project management methods or terminology of our clients. Project Management is generally a part of our core responsibilities on all of our engagements. We play both active roles in leading projects, and ―coaching‖ or skills transfer roles in acting as joint project manager with a client project manager. Accenture, through our subsidiary Avanade, has also invested in Prince2 certification for many of our project managers. Prince2 Practitioner certification is part of the certification program for Avanade Project Managers Some recent examples include: a. Australian Tax Office: We are utilising the SQERT method in planning, managing and delivering a large and complex Change program. b. Australian Customs: As part of our Integrated Intelligence Environment project with Customs, Accenture is working with Prince2 methodology and has successfully linked this to the Accenture methodology for Packaged Systems Implementation. Project Management Methodology category, Version 33, September 2011 Organisation Name Ajilon Trading Name Contact Mr Stephen Liston Address Suite 13, 3-5 Phipps Close Suburb Deakin State ACT Postcode 2600 Telephone 61031803 Facsimile 62603701 Website www.ajilon.com.au Email email@example.com ABN 25076517354 Company Background Ajilon is one of the largest independent management consulting and systems delivery companies in Australia with over 500 consultants across the country. Ajilon has been successfully delivering hands-on services to Australian and international businesses for over a decade. We have deep expertise in Management Consulting in ‗hands-on' change management, leadership and organisational development, Corporate Governance, Project Management, PMO creation and management, Project Remediation, Risk Analysis and Management and DR Planning, Benefits Realisation, Business Analysis and BPO, combined with strong partnering capability. Our client list includes a wide range of blue chip companies and industry leaders, who value us because we work as part of their team - helping to achieve business outcomes together. Our success is reflected in our long term business partnerships with many leading organisations including BHP Billiton, Telstra, NSW Department of Lands, HBF Health Funds, HBOS Australia, GE, Telstra and Federal and State Government agencies. Ajilon and our consultants take a longer term view and we stand by the services that we deliver. In fact, one of Ajilon's strategies is to forge strong relationships with relatively few clients, serving those clients very well Ajilon and our consultants take a longer term view and we stand by the services that we deliver. In fact, one of Ajilon's strategies is to forge strong relationships with relatively few clients, serving those clients very well. Company Accreditation (Optional) At Ajilon, we operate within an ISO9001 quality system and in the areas of financial compliance must also comply with the Sarbanes Oxley accounting standards. We are members of AIM, the AIPM and the AIIA. Over 70% of our consultants are trained in Prince2 as part of our on-going training program. As well as having expertise in industry standards and methodologies such as ITIL, Prince2, and RUP, Ajilon has developed a tried and tested suite of scalable methodologies that provides flexibility and is suitable for any project. Ajilon's Diamond methodology supports the full scope of services that we offer and provides a mechanism for measuring the resulting organisational benefits. Project Management Methodology Ajilon operates within an ISO9001 quality system. We are members of AIM, the AIPM and the AIIA. Over 70% of our consultants are trained in Prince2 as part of our on-going training program. Many are also accredited under the PMI. As well as having expertise in industry standards and Project Management Methodology category, Version 33, September 2011 methodologies such as ITIL, Prince2, and RUP, Ajilon has developed a tried and tested suite of scalable methodologies that provides flexibility and is suitable for any project. Ajilon's Diamond methodology supports the full scope of services that we offer and provides a mechanism for measuring the resulting organisational benefits. This methodology provides a standard framework to ensure that projects are conducted in a disciplined manner, are well managed, are conducive to the production of quality deliverables and are completed on time and on budget. The benefits of this framework include: - An increased level of project management focus; Guidance to both new and experienced project managers; Reduced administrative effort, through the use of standard templates, samples and procedures; and A common level of understanding of project management terminology, project roles and individual responsibilities Ajilon provides Project Management consulting as well as Project Management training and skills development. The WA Department of the Premier and Cabinet is the lead agency for the implementation of a number of reforms across the WA government sector, including the Shared Corporate Services program. Ajilon established the Project Service Centre, along with Ajilon's project management methodology and toolset. Some of the Ajilon tools adopted by the project include project statements, project status reports; dashboards, change control templates and processes, resource plans, risk assessment tools and risk management plans, issue logs and program schedules. Ajilon is currently working to provide Project management mentoring for the Australian Securities and Investment Corporation (ASIC) for a number of high profile ICT projects they are undertaking. Project Management Methodology category, Version 33, September 2011 Organisation Name Anabelle Bits Pty Ltd Trading Name ASI Solutions Pty Ltd Contact Mr Darryl Maloney Address Unit 4, Block A, Trevor Pearcey House Traeger Court, 4/28 Thynee Street Suburb Bruce State ACT Postcode 2617 Telephone 262516499 Facsimile 262519477 Website www.asi.com.au Email email@example.com ABN 40068649972 Company Background About ASI Solutions: An Overview Anabelle Bits Pty Ltd, a privately owned Australian company (ACN 068 649 972,) trading as ASI Solutions. Since its foundation in 1985, the Company has grown to become one of Australia's leading ICT companies currently employing approximately 185 staff Australia wide. ASI Solutions' customer base varies in scope from Federal and State Government Agencies to the SME market. Some of our major customers include: Department of Defence, the Education sector, utilities, Police Forces, Telstra and major commercial franchises. In a market of increasing complexity, ASI Solutions has the ability to blend both technical expertise and business understanding into a unique and exclusive offering to its clients. This is achieved by committing and supplying solutions with the flexibility and foresight which ensures we are one step ahead of the competition. Planning, combined with a structured approach to management and deployment, supports our model. This will help any client with forecasting its needs and with developing its technology plans to align and integrate them with business goals and objectives. Our strengths reside in Strategic Consulting - Service Management - Security Consulting (IRAP etc) - Resumption Strategies - Solution Design & Implementation - Hardware supply Company Accreditation (Optional) AASI Response ASI Solutions is proudly an AS9001:2000 Quality Assured Company and operates within the ITIL Framework for its service delivery. ASI Solution's activities comply, with the requirements of the Commonwealth Protective Security Manual (PSM), the Australian Communications Electronic Security Instructions 33 (ACSI-33) and relevant Australian standards. The compliance framework for ASI Solution's IT security is the Information Security Management ISO/IEC 17799:2001 against which the ASI Solutions undertakes regular Threat Risk Assessments (TRAs) Project Management Methodology ASI Response ASI Solutions understands that a sound project management methodology is pivotal to the ongoing success or failure of projects. ASI Solutions has its own preferred methodology which is based on PRINCE2. ASI Solutions will identify the maturity capability and business targets in an organisation and provide a framework which accommodates the effective communication about project progress, processes, issues, and risks. It will provide a basis for managing the resources. Any methodology will address governance to establish roles, and responsibilities of stakeholders in each of the distinct project phases. PMO will assist in the Project Management Methodology category, Version 33, September 2011 construction of a business case for all projects, and will therefore ensure that those benefits are clearly defined and once delivered that they are tangible, traceable, and maintainable. Security is taken into account with the development of any framework, and ASI Solutions project consultants are well versed in the PSM, ACSI33, AS/NZS 3931:1998 AS/NZS 17799:2006 ASI Solutions staff have been pivotal in setting up of a program office and the required governance for the transition of DITR to a new outsourcer, as well as re-invigorating the ICT project office through a governance review for the managed service provider to the Department of Finance. Project Management Methodology category, Version 33, September 2011 Organisation Name Aperium Pty Ltd Trading Name Aperium Pty Ltd Contact Mr Michael Holzer Address Level 27, 101 Collins Street Suburb Melbourne State VIC Postcode 3000 Telephone 0396539692 Facsimile 0396539307 Website http://www.aperium.com/ Email email@example.com ABN 20097664018 Company Background Aperium is an independent management consultancy group. Aperium was founded in the year 2000 and subsequently incorporated in 2001, with the view that prevailing consultancy models could no longer meet the client need for demonstrably independent advice. Aperium positions its consultancy services exclusively to encompass the development of strategic and operational business plans that are effective and efficient, by the alignment of identified objectives with proven technological capabilities to create implementation roadmaps at enterprise, business unit and technology levels. We regularly have followed this by the provision of subsequent program and project management direction to assure the best possible implementation process. Aperium employs and deploys only most senior and experienced personnel, adhering rigidly to the principle that the level of service we provide to our clients will be of a consistently high degree of excellence. Our consultants have, on average, 15 years experience designing or managing major and large scale projects and programs Aperium values highly, and vigilantly maintains its independence in its selection of technology providers to avoid compromise in service delivery. Over the past 10 years Aperium's innovative approach has enabled many successful programs and projects working alongside both private and government organisations throughout Australia. Company Accreditation (Optional) Aperium services are performed in compliance with ISO 9001:2000. Additionally, we draw upon the standards that are applicable to our services and the requirements of the client. We have adopted a series of elements from ISO 9001:2000 to utilise in our Quality Management Process. The Aperium Approach has been developed, to enhance the capability of meeting the quality outcome of our client, this approach draws upon the tools of the appropriate industry bodies such Strategic Planning Category, Version 18, February 2010 as; the Australian Institute of Project Management, the Office of Government Commerce (UK) and the global Project Management Institute. In each assignment the Aperium Approach is used to maintain compliance with the appropriate client nominated standard and that of ISO 9001:2000. Applicable Standards that form the foundation of our approach: Office of Government Commerce (UK) – Managing Successful Programs Project Management Methodology category, Version 33, September 2011 Office of Government Commerce (UK) – Project Management Method, PRINCE2 Project Management Institute – The Standard for Program Management Project Management Institute – PMBoK Guide, Third Edition AS8015 – Corporate Governance of Information and Communication Technology Preferred Supplier Panels include: Defence (DMOSS, LISTSS, Financial Systems), DHS(ICT Consulting Services), FaCSIA (ICT Services) and Victorian Whole of Goverment eServices Panel. Project Management Methodology Aperium's deployment and execution of Project Management Methodologies are carried out in alignment with clients's existing corporate governance guidelines and best practices. Our methodology for Project Management, the Aperium Approach, enables and defines templates, guidelines and processes covering the full spectrum of Project Management including Quality Control and Assurance, Risk Management, Planning, Procurement, and Contract and Commercial Management. Aperium's Project Management Model recognizes, and is adaptable to the changing and agile business environment that projects now exist and operate in, and the subsequent requirements of our clients. The Aperium Project Model draws upon, and is supported by PRINCE2 and PMBoK, both of which are globally recognized standards for managing projects. Aperium's experience in Project Management Methodology includes the establishment of the SPACe Project Governance Toolkit for Mondial Assistance Group (France), who required the a project methodology comprising all templates, processes and presentations defining guidelines (ie. Organization, technical recommendations, training) required for the global systems integration project rollout across 18 business units. This ‗tool kit' was later used as the benchmark for future programs within the organization. Sensis – Leda Fraud Detection. Aperium provided the Project Management services and recommended methodology for the Fraud Detection Solution, implemented over their new online auction portal. Prior to project initiation, the consultant was required to review, and provide recommendation to the Governance Board and QA Manager, the appropriate project methodology, with a strict deadline being a critical factor in the projects' successful delivery. The project was successfully carried out and implemented with the required time frame. Project Management Methodology category, Version 33, September 2011 Organisation Name Apis Group Pty Ltd Trading Name Contact Mr Grant Doran Address 4/18 Bentham Street Suburb Yarralumla State ACT Postcode 2600 Telephone 62060000 Facsimile 62325577 Website www.apis-group.com Email email@example.com ABN 91125472899 Company Background Apis Group is a Small to Medium Enterprise specialising in the provision of high-quality, professional business services to Government, leveraging a foundation of core management capabilities. We have access to a range of consultants and contractors who have formal accreditation in project management and/or an extensive track record in managing and implementing projects. Apis has demonstrated flexibility and adaptability in working with a variety of cultures, methodologies and service delivery frameworks. Our success demonstrates our ability and willingness to use and/or adapt client processes and reporting mechanisms. Apis is experienced in guiding and informing organisational improvement through technology, and is adept at tailoring leading practice methodologies to the specific needs of client organisations. We emphasise the importance of understanding an organisation's business and cultural drivers before investing effort in developing and implementing an appropriate solution. Apis offers more than a predefined number of consultants – we offer a capability that provides the following benefits: - Access to a broader range of expertise, as and when required; - Flexibility and responsiveness; - Quality outcomes through Apis' peer review system; - Surge capacity during periods of demanding or conflicting task priorities; and - Built-in redundancy to ensure seamless delivery of service. Company Accreditation (Optional) Apis sits on over 40 Government panels, including: - Australian Communications and Media Authority – provision of IT consultancy services; - Centrelink and Medicare – ICT contractor services; - Department of Families, Housing, Community Services and Indigenous Affairs – IT contractors - Australian Customs Service – ICT Market Testing; - Australian Customs Service – Consultancy and business services; Project Management Methodology category, Version 33, September 2011 - Australian Customs Service – ICT contract personnel and related services; - Australian Public Service Commission – Leadership, learning and development provider; - Australian Taxation Office – Design and strategy services; - Austrade – Information management and knowledge management; - Austrade – IT consulting and solution services; - Department of Foreign Affairs and Trade and Austrade – Management and professional skills training; - Department of Broadband, Communications and the Digital Economy – Corporate governance services; - Department of Human Services – ICT management consultancy services; - Department of Health and Ageing – Organisational design, change management and facilitation services; - Department of Health and Ageing – Panel to provide consultancy services 2007-09; and - Department of Veteran Affairs – Provision of design and strategy services under a parallel arrangement. Project Management Methodology Apis consultants are well-qualified and experienced in a range of industry standard project management methodologies, including PMBOK and PRINCE2, are providers of project management training and qualification assessments and enjoy close links to the Australian Institute of Project Management. Rather than provide a capability based on a single methodology, Apis offers clients project management frameworks specifically designed to suit their individual needs, requirements and operating environment and leveraging off our broad experience delivering services to government agencies. The Australian Quarantine and Inspection Service engaged Apis to deliver an introductory project management course that provided personnel the fundamentals of planning and managing projects, and to participate as a member of a project steering committee or team. Apis developed and delivered training tailored to the AQIS environment that drew on Apis' practical experience combined with the PMBOK methodology and was delivered as structured theory lessons supported by individual and group activities drawing on AQIS experiences for context and relevance. The Department of Defence engaged Apis to develop a customised ‗light' project management methodology, governance arrangements, a project management handbook and accredited training for a broad spectrum of project types. Drawing from its experience across a broad range of methodologies, Apis developed a handbook articulating the project management lifecycle, activities and rationale, and offering suggestions for tailoring the processes along with standardised terminology applicable to project, system engineering and software development domains. Accredited training to the Australian Quality Framework, Level 5 (Diploma of Project Management) standard was then delivered. Project Management Methodology category, Version 33, September 2011 Organisation Name Ascent Consulting Pty Ltd Trading Name Contact Mr Greg Mills Address PO Box 9091 Suburb Deakin State ACT Postcode 2600 Telephone 262853410 Facsimile 262853413 Website www.ascentconsulting.com.au Email firstname.lastname@example.com ABN 42107578996 Company Background Ascent Consulting works with clients to develop ICT strategies and resolve strategic ICT issues related to changes in policies, organisational priorities and customer requirements as well as technology innovation. Many ICT changes impact on multiple functions across a business unit or entire organisation. Ascent consultants draw on pragmatic experience, enterprise-wide thinking and proven methodologies to develop strategies and solutions that can ensure successful implementation in the client environment. Ascent is comprised of senior consultants who work with a network of similarly qualified colleagues on when their specialised resources are needed. It is Ascent's practice to recruit senior people with a track record of success within industry and government. The advice we offer our clients is always completely independent of any commercial interests. We do not have any affiliations with vendors of products or services. Since our establishment in 2004, we have successfully completed assignments for the Health Insurance Commission, Departments of Health and Ageing, Education, Science and Training, Transport and Regional Services, Employment and Workplace Relations, the Child Support Agency, Singtel Optus and Telstra. Company Accreditation (Optional) Project Management Methodology HealthConnect When the Department of Health and Ageing initiated the HealthConnect program, an anticipated billion dollar program introducing electronic health records, a significant increase in project management skills was needed. A project methodology was developed by Ascent, drawing from the Tasmanian Government Project Management Methodology. The Model was tailored to the needs of the needs of the HealthConnect program and the Australian Government. Once the methodology was agreed, training and documentation were provided to all key staff. CSA To meet the needs of CSA's Change Program, Ascent Consulting adapted the Tasmanian Government Project Management Methodology Version 6 with some concepts of Prince2 utilised. Project Management Methodology category, Version 33, September 2011 CSA's Project Management Maturity was not high and the methodology needed to be workable in that environment. Special efforts were required to bolster the risk management processes. Project Management Methodology category, Version 33, September 2011 Organisation Name Aspect Process Services Pty Ltd Trading Name Redline Consulting Contact Ms Cecilia Ridgley Address PO Box 132 Suburb Bungendore State NSW Postcode 2621 Telephone 414992817 Facsimile Website www.redlineconsulting.com.au Email firstname.lastname@example.com ABN 28102238442 Company Background Redline Consulting delivers IT Strategy, Portfolio and Project Management, and Solutions Design to Australian Government Departments and Agencies. With over 13 years experience in Government and Industry, Redline's principal - Cecilia Ridgley - has successfully delivered a number of high profile projects and enterprise strategies for large Government IT systems and business programs. Cecilia's work enables executives and IT managers to progress their business vision through developing an enterprise approach. Cecilia's knowledge and experience lie in enterprise and information architecture and organisational modelling, program management, risk management, business and IT analysis and transformation, security and assurance, and the decision- making process. As a leader in her field professionally and academically, Cecilia's strong values and depth of pragmatic knowledge offer an exceptional advisory value proposition for your executive team. Company Accreditation (Optional) Ms Ridgley holds the following qualifications adn accrediation: Practicing Computing Professional, Member of Australian Computer Society (MACS, PCP), Member of the Institute of Public Administration Australia, Member of the Australian Institute of Management, Bachelor of Arts, Information Systems – UNSW 1994, Graduate Diploma, Information Science– UNSW 2000, PhD Information Systems – UNSW - Current, Graduate Certificate in University Learning and Teaching – UNSW - 2006 Project Management Methodology Redline Consulting has experience in a range of project methodologies from Prince2 through to Agile methodologies. Redline Consulting's Cecilia Ridgley used an adapted Prince2 methodology for the DMO's SDSS eBusiness project and developed a range of start-up documentation for this project including plans, schedules, capability statements etc. We used an agile based methodology in the IP Australia B2B Project which was developed in conjunction with users. We used an MSP based methodology for the development of the Access Card Program. Although experienced and knowledgeable in a range of project methodologies, Redline Consulting is not proscriptive regarding the use of any particular methodology and prefers to manage and govern projects based on principals and practiced frameworks such as PMBOK, that are specifically tailored and relevant to the project at hand Project Management Methodology category, Version 33, September 2011 Organisation Name Aurecon Australia Pty Ltd Trading Name Contact Mr Grahame Butler Address Postal: GPO Box 320 Suburb Canberra City State ACT Postcode 2601 Telephone 261120100 Facsimile 261120153 Website www.conwag.com Email firstname.lastname@example.com ABN 54005139873 Company Background Connell Wagner's (Aurecon's) historical core business has been engineering and project management consultancy services, however over the last decade we have diversified to become a first class multi-discipline consulting firm, including a well established ICT specialist service. Our company is committed to utilising their wealth of engineering PM experience to enhance the services they offer in every market segment, particularly within the highly dynamic ICT Project Management domain. Through our growth and experience, Connell Wagner is now recognised as one of Australia's largest multi-disciplinary management, services, engineering and consulting companies. We have provided innovative and independent professional services to satisfied clients in Defence, Government and Industry for over 70 years. We have a strong financial standing with no commercial, technical or financial capacity issues that could materially affect our ability to perform our obligations under any resultant contractual engagement. Company Accreditation (Optional) Connell Wagner's (Aurecon's)project management systems are formally encompassed within the Connell Wagner Operational System. The Operational System details the standards Connell Wagner staff must follow and contains a number of procedural manuals covering: - Project Control and Risk Management - Support Services - Systems Management Connell Wagner's Operations System is underpinned by our Certificate of Registration of AS/NZS ISO 9001/2000 compliance. Project Management Methodology Connell Wagner has 160+ project managers across all states that are PRINCE2 qualified to a minimum of Foundation Level. Connell Wager project managers are required to satisfy the entry requirements and become members of the Australian Institute of Project Management. PRINCE2 is the project management methodology of choice at Connell Wagner. Connell Wagner project managers have implemented PRINCE2 by establishing customised templates, implementing work instructions and providing training to other project managers. At a Geelong software house, PRINCE2 became the de-facto project management framework for both implementations and application development following work by a Connell Wagner project manager. It was used Project Management Methodology category, Version 33, September 2011 successfully on all in-house and external projects with great success. During an engagement at a regional NSW University, the project manager was asked by the customer to implement PRINCE2 into their organisation. This was achieved using the same techniques, with the same success. The use of product based planning proved extremely successful. However, this is not always the case and the methodology should be tailored accordingly. On the DFMS Gateway Project, for Department of Defence, Connell Wagner was instrumental in the project's success by establishing a tailored version of PRINCE2. In this instance, Connell Wagner was engaged as the project manager and it was their experience and skill in using PRINCE2 that ensured the project's success. Connell Wagner project managers are experienced in planning, scheduling, control, economics (including Sarbanes-Oxley compliance), reporting, risk, and issues management. Project managers are advanced users of Microsoft Project and Primavera. Project Management Methodology category, Version 33, September 2011 Organisation Name Barton Institute of Management Trading Name Contact Mr Paul Remy-Maillet Address Level 1, The Realm, 18 National Cct Suburb Barton State ACT Postcode 2600 Telephone 261983296 Facsimile 261983297 Website www.biom.com.au Email firstname.lastname@example.com ABN 13125514114 Company Background Company has core staff and staff available (or partner) for specific contract opportunities. Primary skill sets are in: project management program management business analysis systems analysis and design (including application development) Company Accreditation (Optional) Project Management Methodology Core staff are accredited with one or all of the following: PMP (PMI) Reg PM (AIPM) Prince2 Practitioner (OGC) Prince2 Foundation (OGC) Staff from the company gained experience being the principle PM for: Using the Prince2 methodology Project A. Staff assisted in the training within the Department of Defence of Prince2 methodology framework and the developed templates to support the custom requirements for ICT delivery. Further, customization or enhancements to the project management methodology documentation for the area was produced to increase the efficiency in reporting requirements and internal business process flow. Updates to the templates have been utilized on subsequent projects and has highlighted the possible impacts on business outcomes. Staff from the company gained experience being the principle PM for: Training – Project B – Within the Department of Defence, staff has assisted by bridging the knowledge gap between Prince 2 methodology and accepted practice outlined within the PMBOK and PMI and industry practice. The implementation of this has been within permanent project support staff or project managers. Discussion, white board sessions and process flow diagramming has focused on how the Project Management Methodology category, Version 33, September 2011 three are similar and where they differ. How each can be integrated and where one or the other can replace the other methodology or approach to managing projects. Project Management Methodology category, Version 33, September 2011 Organisation Name BearingPoint Pty Ltd Trading Name BearingPoint Pty Ltd Contact Mr Gideon Lupton Address Level 17, 99 Walker Street Suburb North Sydney State NSW Postcode 2060 Telephone 0289136600 Facsimile 0289136700 Website www.bearingpoint.com.au Email email@example.com ABN 38137030801 Company Background BearingPoint is an Australian provider of management and technology consulting services, with offices in Sydney and Melbourne. Our professionals are recognised leaders in delivering large scale business transformation, strategic planning, enterprise resource planning system, case management, information management, business intelligence and reporting, to clients in private sectors, federal, state and local government agencies. Such projects are supported with our strong capabilities in business analysis, system integration, and project and program management. With more than 100 people, BearingPoint's experienced team of management and technology consultants has built a reputation for knowing what it takes to help businesses achieve their goals. Our practical and direct approach to problem solving is always driven by the needs and timetables of our clients. Our strength is our people - experienced, committed and ingenious - who understand the particular needs of our clients. From strategy through execution, we help clients make the right decisions and work closely with them to achieve sustainable success. Our core values are Visionary, Respect, Integrity, Accountability and Collaborative which we strive to achieve within our organisation and with our clients. These values reflect the importance we place on how we conduct ourselves in our daily interactions with our colleagues and clients. Company Accreditation (Optional) a. BearingPoint is a certified alliance partner of SAP and Oracle. We have achieved these results due to our significant investment in our people, tools, and vendor relationships. Our access, as an Alliance partner, to people and information within the SAP development and support organisations is a significant benefit to us and our clients. b. BearingPoint is a member of IBM Partner World. BearingPoint was awarded "IBM System Integrator of the year" for Asia Pacific in 2008. c. BearingPoint has a very strong capability in ERP implementations, as well as program management, enterprise search, data management, change management, training and deployment. We have received multiple awards of excellence from SAP, some in relation to our work in NSW Government. d. BearingPoint has a strong focus on managing quality and risk from its roots as part of a management and technology consulting organisation. Our Quality and Risk Management system provides a pragmatic and collaborative approach to maintaining and improving the quality of our service to our clients, and covers the entire engagement lifecycle from when the opportunity is first identified, through to the project completion. e. BearingPoint has consultants who have experience in projects adopting PMBOK and PRINCE2 Project Management Methodology. Project Management Methodology category, Version 33, September 2011 Project Management Methodology Our Enterprise Program and Project Management offering helps clients reduce the risk of project failure, effectively prioritise program initiatives, optimise internal resources, deliver on stakeholder expectations, and improve return on investment. We do this by integrating the disciplines of project management such as planning, risk, resource, stakeholder expectations with change, quality, and knowledge management. We have standard tools, templates, process, and procedures that are reusable to get the project quickly off the ground, but at the same time customisable to our clients' needs. In Change Management, we help establish organisational preparedness, acceptance, and knowledge and skill retention, including training and communications. For Quality Management, we establish, implement, communicate, and support project quality practices based on the Client's business requirements. Underpinning BearingPoint's PM methodology is our team of seasoned Project Management professionals. Some recent examples: a. Bendigo Bank – We assisted the Client in implementing their CRM Siebel solution. The team comprised about 40 personnel and was approximately a 50/50 BearingPoint and client blended team. BearingPoint provided the project manager and most team lead roles and was responsible for schedule management, quality and overall project completion. b. AAPT – the Client embarked on a business transformation program replacing their billing support system. BearingPoint was engaged to carry out the design, implementation, and program management works. We established the project governance model, processes, and structures to streamline the project execution and achieve the business vision. The Program was completed successfully on time, within budget and delivered a highly effective business solution. Project Management Methodology category, Version 33, September 2011 Organisation Name Capstone Asia Pacific P/L Trading Name Contact Mr Sean Collender Address Level 57 MLC Building, 19-29 Martin Place Suburb Sydney State NSW Postcode 2000 Telephone 292386862 Facsimile 292386863 Website Email email@example.com ABN 71118522508 Company Background Capstone Asia Pacific is a boutique risk management and consulting company that provides quality ICT services to a broad range of leading government agencies and companies. We deliver a range of reviews of ICT governance, maturity, program/project portfolio management, individual program risk management and post implementation review services. Our skills and professionalism are on par with the largest Chartered Accounting and consulting firms. However, our compact size enables us to provide highly qualified and experienced people as part of our service offering, delivering significant value for money without sacrificing quality. Company Accreditation (Optional) Project Management Methodology We deliver project management services to all aspects of project management. Our methodology is based on the PMI and the Project Management Body of Knowledge (PMBOK). We have detailed work programs, project plans and templates to cover all aspects of the program/project management activities. We have delivered a number of complex programs utilising project management methodologies, two examples are provided below. Program managed the delivery of the Sarbanes-Oxley project at Indosat, the second largest telecommunications company in Indonesia (20M customers). Project management methodology based on PMI and PMBOK was implemented, with supporting tools and templates. The program of work including review, documentation and assessment of over 3,000 business processes with a team of 60 consultants over a 2 year period. The included the establishment of a PMO to provide program management oversight, methodology, training, tools, and quality assurance. The project was delivered successfully Project director for a SAP Payroll re-implementation project for a Telstra subsidiary. The original SAP Payroll project was not successful and required a second project to reengineer the systems, reporting and business processes of the payroll operations for over 4,600 personnel. The project involved a complete re-engineering of the payroll operations to improve information integrity, process efficiencies, and the control environment, over a six month period. Project management methodology based on PMI and PMBOK was implemented and the project was successfully delivered. Project Management Methodology category, Version 33, September 2011 Organisation Name Clarity Consulting Group Australia Pty Ltd Trading Name Clarity Consulting Group Australia Pty Ltd Contact Mr Brett Stirrat Address Level 2, 420 St Kilda Road Suburb Melbourne State Victoria Postcode 3004 Telephone 0396863500 Facsimile 0396878080 Website www.claritygroup.com.au Email firstname.lastname@example.com ABN 32114379636 Company Background Clarity Consulting Group Australia (Clarity) is an SAP consulting organisation specialising in the deployment and optimisation of SAP application solutions. We focus on the delivery of enhanced business performance through the introduction of cost effective information technologies as an enabler of process improvement and competitive advantage. We leverage proven methods and extensive implementation expertise to facilitate the delivery of application solutions utilising standard SAP functionality. Our approach is to partner with our clients to guide implementation activities in order to deploy business-focused outcomes – integrating people, processes and technology. With our expertise across various SAP solutions we can identify and promote those conditions that predispose success - enhancing the value and the return of your SAP investment. We provide a full range of services in the area of SAP implementations ranging from project management, architecture, and systems integration through to design and development, deployment and support services. We take responsibility and accountability for the delivery of end-to-end solutions that integrate business processes across heterogeneous landscapes and extend to business partners, suppliers and customers. Company Accreditation (Optional) As both an SAP Services Partner and an SAP Channel Partner, Clarity provides support services to both enterprise and midsized companies. These support services are certified by SAP to ensure compliance with best practices. Key certification requirements include: •Clearly defined Support structure and organisation •Proven support processes with accompanying documentation •Robust support service infrastructure •Service level management •Certified support consultants •Continuous review and improvement Life Sciences Supplier Certification Clarity has been independently certified by Synertec to conduct SAP ERP implementations within the life sciences industry, which is heavily regulated by both local (TGA) and overseas based Drug Administration agencies (e.g. FDA). The certification process examined Clarity's implementation processes and tools to ensure that they complied with industry standards, protocols and GxP processes. Project Management Methodology Clarity utilises the SAP ASAP Focus methodology, which has been enhanced by Clarity's own implementation experience and intellectual property. The SAP ASAP Focus is specifically designed for safe, predictable, and affordable implementations of template solutions such as SAP Best Practices offerings and packaged industry solutions. The SAP ASAP Focus methodology, unlike traditional approaches to IT implementations with exhaustive as-is and to-be studies and a generous Project Management Methodology category, Version 33, September 2011 timeline, delivers an approach premised on the implementation of a template solution. The template is used to ascertain the functional gaps against the target business requirements, which in conjunction with organisational change management and data migration activities are the focus of subsequent project phases. The SAP ASAP Focus methodology comprises four key phases: Project Preparation (Project Startup & Delta Requirements), Realisation, Final Preparation and Go-Live & Support. Each of these phases is broken down into several sub-components, which in turn comprise discrete activities. The project management methodology also ensures formal documentation through all phases, including customer sign-off of appropriate deliverables. At Clarity we work closely with our clients assisting them to gain the benefit of this methodology and the flow-on business benefit gained in the efficient deployment of their SAP solution. Two recent examples of Clarity delivering Project Management Methodology are Powercor, which our Project Manager won SAP's PM of the year from the clients nomination, and Lease Plan which was a very large and complex project we were brought in to help them complete Project Management Methodology category, Version 33, September 2011 Organisation Name Codarra Advanced Systems Trading Name Codarra Advanced Systems Pty Ltd Contact Mr Warren Williams Address 251 Crawford Street Suburb Queanbeyan State NSW Postcode 2620 Telephone 0261281100 Facsimile 0261281199 Website http://www.codarra.com.au Email firstname.lastname@example.com ABN 81008651723 Company Background Codarra Advanced System's primary business imperative is the provision of consulting services in ICT, security, project management and various disciplines of engineering. The development of business solutions is offered to provide niche solutions to clients but only where this can be undertaken without creating conflicts of interest. Codarra's training business provides a vehicle to ensure the highest standards of professional services within Codarra and also to utilise our expertise to train our clients to accredited standards in project management and related disciplines such as requirements engineering. Codarra is a wholly Australian owned company, having been in business for over 21 years. Codarra is an independent entity and has no parent company dictating its objectives. Company Accreditation (Optional) Codarra is an ISO9001:2008 certified company, certificate QEC27662. Codarra is a Registered Training Organisation, certificate 2006\12520. Project Management Methodology Although known as a provider of Project and Programme Managers with specialist technical backgrounds to organisations that have extant Project Management Framework, Codarra also provides Project Management services that work with organisations to develop and implement their own Project Management Framework, including providing the training for individuals within the organisations. Codarra provides training in PRINCE2, MSP, Cert IV in Project Management (PMBOK) and Diploma of Project Management (PMBOK). Examples include: Working in close partnership with a major state government agency delivering emergency services a structured project management methodology based upon the PRINCE2 framework. Codarra customised and scaled the methodology to suit the business, ensuring the linkages and synergies to existing processes were identified, documented and aligned. Additionally, consultancy support was provided to establish a corporate programme office, implement a programme management methodology based on MSP and to provide resources to assist, mentor and implement the programme office for six months until knowledge transfer to staff had been completed. Codarra was engaged by a major multi-national FMCG manufacturer to develop a PRINCE2 based Project Management methodology to replace the company's existing Project Management method. The project included the identification and creation of PRINCE2 processes and templates to be used within the company; training and support for the company's IT project teams in usage of PRINCE2; the creation of company PRINCE2 intranet web-pages; identification and delivery of value-add process, where Project Management Methodology category, Version 33, September 2011 possible, such as MSP; and deployment of the PRINCE2 PMM across IT and other selected business functions. Project Management Methodology category, Version 33, September 2011 Organisation Name Communications, Design Management Pty Limited Trading Name Contact Mr David Waddell Address Level 1, Building 1, 169 Gladstone Street Suburb Fyshwick State ACT Postcode 2609 Telephone 262692204 Facsimile 262825756 Website www.cdm.com.au Email firstname.lastname@example.com ABN 15053788720 Company Background CDM is an ISO9001 accredited professional service company with a proven track record in the delivery of innovative Information Communications Technology (ICT) projects and solutions, professional services and technical expertise in the areas of ICT Project Management, Network Design and Systems Integration. Established in 1991, CDM is an Australian owned Small to Medium Enterprise (SME) with offices in Sydney, Canberra, Melbourne and Brisbane. Customer satisfaction is central to CDM's operating philosophy, with 80% of our business resulting from repeat clients. CDM specialises in analysing, planning, designing and implementing ICT solutions for Corporate Enterprises and Government bodies. CDM's clients include: - The Department of Defence - Attorney-General's Department - Attorney-Generals Department D Branch - Australian Customs Service - Department of Finance and Administration - Australian Trade Commission - Department of Transport & Regional Services A pool of approximately 140 Project Management and Technical staff can be drawn on for any given project. All hold relevant Project Management (eg PRINCE2 and MAIPM) or Technical (eg MSP and CCNA) qualifications, are security cleared (up to TSNV) and have at least 5 years of experience in ICT Environments. Company Accreditation (Optional) CDM's company accreditations include: - AS/ANZ ISO 9001:2000 - Australian Institute of Project Management (AIPM) Project Management Methodology category, Version 33, September 2011 - Project Management Body of Knowledge (PMBOK) - UK Office of Government Computing's Projects in Controlled Environments (PRINCE2) - Information Technology Infrastructure Library (ITIL) - Australian Telecom Users Group (ATUG) - Australian IT&T Security Forum (AITSF) - Australian Business Limited - BICSI certified. - Defence Industry Security Program (DISIP) member; CDM complies with Defence Security requirements and arrangements. - Intelligent Transport Systems Australia (ITS Australia) member; ITS Australia is Australia's only organisation focused on facilitating the development and deployment of advanced technologies across all modes of transport; air, sea, road and rail. - Microsoft Gold partner - Technology partners (eg Juniper, Cisco, 3COM, Citrix, Molex, Microsoft, Novel, Siemens, AMP Netconnect, et al) Project Management Methodology CDM's Project Management services are governed and managed in-line with a defined, standardised, and consistent ISO9001 certified Project Management Methodology (PMM). This enables projects to be controlled from Canberra, Sydney, Melbourne and/or Brisbane seamlessly to manage peak loads and surge requirements. Our PMM also enables us to support Federal government departments, which have project requirements all over Australia. CDM's PMM is consistent with PMBOK, and is structured to be scalable and adaptable to projects of any size and to interface neatly with the functionality of other methodologies, such as the PRINCE2. CDM' PMM is incorporated into our ISO 9001 certified Business Management System. This methodology incorporates other International and Australian standards, including: - Risk Management (AS/NZS 4360:2004); - Complaints Handling (AS 4269); - Quality of Service (AS/NZS 3906); - Corporate Governance of Information and Communications Technology (AS 8015); - Customer Satisfaction Measurement (HB 251); and - Occupational Health and Safety Management Systems (AS/NZS 4801). Project Management Methodology category, Version 33, September 2011 Organisation Name Connexxion Pty Ltd Trading Name Connexxion Business Solutions Contact Miss Donna Reynolds Address GPO Box 1143 Suburb Canberra State ACT Postcode 2601 Telephone 0262626288 Facsimile 0262629530 Website www.connexxion.com.au Email firstname.lastname@example.com ABN 80105196423 Company Background Connexxion provides end-to-end corporate solutions from its head office in Canberra and satellite offices in Melbourne and Brisbane. The company was established in the 1980s and has been working closely with our clients to develop core business systems. We are known for high quality service provision built on integrity and objectivity, and for providing an independent opinion in complex situations. The rebranding to Connexxion Pty Ltd in July 2009 has strengthened our position in the marketplace by consolidating our business focus and strengthening our partnering philosophy that underpins the company's client relationship model. Our service offerings and development philosophies were re-aligned to better meet the changing business needs of our clients. Connexxion's objective is to provide our Government clients with efficient, relevant, and cost- effective solutions that meet today's ever-growing legislative reporting requirements. This has seen us expand into a national service provider connected to a network of international partners such as Microsoft, Oracle, Compuware and Agresso. Your solution is delivered by a team of over 70 experienced consultants who you will find approachable and focussed. Our clients tell us that our consultants are easy to work with and have a genuine partnership mind-set. They see the benefits of our approach and have achieved effective outcomes by partnering with us. We encourage our clients to embed their resources into our project teams so they can learn to support their own products as part of operational handover in a live business environment as one of our underpinning business philosophies is knowledge transfer Company Accreditation (Optional) TThe company and our consultants hold a range of independent certifications that demonstrate our commitment to compliance with relevant industry best practices. Our primary certifications include: • Services that comply with the requirements and principles of AS 12207 (Information Technology—Software Life Cycle Processes). • Consultants experienced in planning, developing and implementing the Information Technology Infrastructure Library (ITIL) service management standards, including Service Delivery and Service Support. Project Management Methodology category, Version 33, September 2011 • Support services that comply with the requirements and principles of AS8018 (Australian Standard for ICT Service Management) and AS17799 (Information Technology Code of Practice for Information Security). • Risk management best practice (in accordance with AS/NZS:ISO 31000.2009. • The application of quality principles, as defined under AS/NZS 9001:2000, PRINCE2, MSP and ITIL methodologies. • Microsoft Gold Certified Partner, providing the full range of Microsoft technical and product related services. • Certified Project Management practitioners in the application of PRINCE2 ®, Managing Successful Programmes ®, PMBOK and/or Project Management Methodology Version 2 (PMMv2). • Roadmap to gain the following accreditations: CMMI Maturity Level 3; Registered Training Organisation (RTO) status; ISO9001; and EPA environment management plan licence. • Member of the Defence Industry Security Protocol (DISP). • Member of the Australian Institute of Project Management. • Member of the Australian Information Industry Association. • Member of over 20 Australian Government Panels. Project Management Methodology Connexxion has significant experience in the delivery of project management methodology design services. Our consultants are certified in a range of methodologies including Prince2, Managing Successful Programmes (MSP) PMBOK and Project Management Methodology Version 2 (PMMv2). We review existing processes and organisational policies and procedures. Our staff then recommended improvements in accordance with industry best practice methods. Implementation is supported by change management, training and documentation services. Project 1: Defence (CIOG). Project: Infrastructure Management Systems (IMS) Program Approach: The IMS program aims to improve the quality of the Information and Communications Technology (ICT) services provided by ICT Development Division (ICTDD) to the Australian Defence Organisation. It entails the identification and implementation of an integrated suite of enterprise system management tools to support ITIL based, business processes. Outcomes: The methodology and system has assisted IMS to overcome project delays and breakdowns in communication between project teams and key stakeholders. Project 2: Command and Support Systems (CSS) Project: Eagle Eye. Approach: Project Eagle Eye comprises major and minor capital acquisition and sustainment projects. Our role was to achieve better Project Management practices across the System Program Office. We reviewed the existing Project schedules, Work Breakdown Structures (WBS) and dictionaries, then converted these to reflect the Improved Project Schedule and Status Reports (IPSSR) methods. An extensive training exercise ensured a knowledge transfer to CSS team members. Outcomes: There has been a significant increase in usage of the approved project reporting method which has resulted in improvements across the range of projects and activities. Project Management Methodology category, Version 33, September 2011 Organisation Name CSG Services PTY LTD Trading Name NA Contact Mr Michael Horsfall Address Level 1 , 13 Cavenagh Street Suburb Darwin State Northern Postcode 0800 Territory Telephone 0262793800 Facsimile 0262793099 Website www.csg.com.au Email email@example.com ABN 27096278198 Company Background CSG Limited is one of Australia's leading IT services companies providing end to end integrated technology solutions in all major Australian markets including the Australian Capital Territory, Northern Territory, New South Wales, Queensland, Victoria, South Australia and Western Australia. - We are dedicated to the Canberra market and customers like DEEWR and have made a significant investment through buying the Commander Managed Service business to gain direct intellectual property, knowledge and experience of current clients based in Canberra. - CSG was started in 1988 in Darwin, where our Head Office is still based. We currently employ over 280 staff in the NT, 80 in the ACT, and 800+ throughout Australia. - Some of CSG's existing customers include the Northern Territory Department of Education and Training, Northern Territory Government and Agencies, Charles Darwin University, CSIRO, South Australian Government, Lorreto Manderville Hall, and Victorian Department of Education and Early Childhood Development (DEECD). CSG has significant experience in participating in government ICT panel arrangements, including: - Department of Finance and Deregulation (DoFD) - South Australian Government (SAG) - Department of Foreign Affairs and Trade (DFAT) - Department of Defence - Department of Transport and Regional Services (now DITRDLG) For Further information see: www.csg.com.au Company Accreditation (Optional) CSG aims to provide consistent and dependable services to our clients by enhancing our staff capabilities through training in industry best standards as well as enhancing our own adherence to these standards through accreditations. Our investment in training is outlined through our current levels of certification. CSG holds the following accreditations: ISO9001/ 2000 ITIL Version 3 PRINCE 2 TOGAF Further Details of Accreditation can be provided upon request. Project Management Methodology At CSG our project management approach and methodologies focus on delivering significant improvements across all the major components of a project: Business, Information, Application and Technology.Our approach is based on a number of industry best practices that generates highly effective outcomes through the efficient usage of resources that are supported by a defined framework, processes, analysis techniques and modelling tools. Significant references include: Project Management Methodology category, Version 33, September 2011 -PRINCE2 Project Management Methodology -The Gartner Enterprise Architecture Process Model -The Open Group Architecture Framework (TOGAF) -Service oriented design – in the design of business and other architectures CSG tailor its processes to best suit the unique requirements of the organisation it is working with by: Being cognisant of government procurement rules and guidance for technology agnostic and a position of competitive neutrality Incorporating project leadership, strategic guidance, project management, business analysis, business architecture, and change management skills Addressing the department's specific focus on significant new business functionality, and the resultant project activities. CSG has extensive experience in managing projects for some of Australia's largest organisations. We were responsible for setting up and managing Rio Tinto's project management office, managed Rio Tinto's complete systems integration project and are currently managing their remote operations centre project which will see mining operations managed remotely from Perth. CSG has also been offering project management services to federal government agencies over the past 8 years DEWHA, Department of Finance, CASA, ACMA, DAFF, APSC, and WA Government agencies. Project Management Methodology category, Version 33, September 2011 Organisation Name Deloitte Touche Tohmatsu Trading Name Deloitte Contact Mr Dean Grandy Address 8 Brindabella Circuit Suburb Brindabella Business Park State ACT Postcode 2609 Telephone 262637121 Facsimile 262637001 Website www.deloitte.com.au Email firstname.lastname@example.com ABN 74490121060 Company Background Deloitte offers a leading global firm with decades of experience servicing Public Sector clients in Australia and internationally. Our key assets are our ability to resource a diverse range of skills and experience across our national practice to meet your needs in an efficient and cost-effective manner. Supporting our key personnel are Deloitte's global methodologies and tools together with a pool of over 4,500 employees in Australia whose skills and experience are shared through an extensive knowledge management capability. Deloitte's depth of experience and our strong technology acumen together with our proven methodologies and tools combine to differentiate us from our competitors. Our solutions are based on the Deloitte CIO Management Framework™ and our Enterprise Programme Management Framework (EPMF). These frameworks assist in the alignment of ICT strategy with business strategy through the assessment of capabilities and opportunities and the optimisation of an organisation's portfolio of programs and project. Deloitte has a proven track record working collaboratively with our government clients to successfully implement the frameworks. As a result, we are confident that we can bring a strong combination of knowledge and technical expertise to the ICT Management Consultancy panel. Company Accreditation (Optional) Project Management Methodology Deloitte has developed its own Project Management Methodology Version 4 (PMM4). PMM4 is based on the industry standard Project Management Body of Knowledge (PMBOK) management approach and leverages the firm's global experience and our view of best practice. PMM4 is also rich in information, housing extensive information about method processes, work distribution, and deliverable creation. The methodology provides a demonstrated project management capability and a cohesive, concise, and effective project management environment that: - Provides information to select a set of project management tools, mitigate risk, manage scope, maintain quality, and to identify considerations for management of project teams; - a design that allows for easy integration with other methodologies and competencies - Provides a flexible and scalable framework to accommodate varying project situations; and Project Management Methodology category, Version 33, September 2011 - Considers the iterative nature of project management processes to assist with the management of the overall project planning process. We have considerable experience and excellent track record undertaking this work. For example: - Department of Human Services (Vic) - HealthSMART Program - Australia Post - Project/Program Management - NSW Police - ICT Program/Portfolio Management Project Management Methodology category, Version 33, September 2011 Organisation Name Ernst & Young Australia Trading Name Contact Mr Andrew Garner Address Ernst & Young, GPO Box 281 Suburb Canberra State ACT Postcode 2601 Telephone 262673888 Facsimile 262461505 Website www.ey.com/au Email firstname.lastname@example.com ABN 75288172749 Company Background Ernst & Young helps companies in businesses across all industries — from emerging growth companies to global powerhouses — to deal with a broad range of business issues. Our 114,000 people in 140 countries around the globe pursue the highest levels of integrity, quality and professionalism to provide clients with a broad array of professional services. Quality In Everything We Do Ernst & Young's integrity and professional competence are the cornerstones of our global organisation. We work hard to earn and maintain our clients' trust and confidence. Services Offered Ernst & Young provides a range of services, including advisory, assurance, tax, risk, technology, transactions, and human capital services. Industry Focus Globally, Ernst & Young supports 26 industry sectors, including Government. The Centres are dedicated to bringing insights to clients, sponsoring dialogue among industry stakeholders and linking our professionals to facilitate collaboration and knowledge sharing. Culture Ernst & Young would not be such a successful organisation without great people and strong teamwork. We provide our people with solid career growth opportunities and a people-oriented workplace environment. Our philosophy, quite simply, is that when our people achieve their best, so do our clients. Company Accreditation (Optional) We are very proud of the fact that Ernst & Young has held ISO 9001 certification since 1993. All Ernst & Young personnel are responsible for understanding and applying our quality procedures and are appropriately trained upon commencement of their employment. Each person has the responsibility and authority to initiate quality improvement requests for any non-conformance encountered or for suggestions for improvement. Project Management Methodology category, Version 33, September 2011 Project Management Methodology Ernst & Young's approach to project and program management is to use industry-standard frameworks that fit the client's working methods and style. For example, we frequently use PRINCE II standards. These standards, with their emphasis on control and accountability, provide a strong foundation for effective governance and management. Our working style is collaborative, building high performing, mixed teams of client staff and consultants whenever client staff are available. Whether client staff are dedicated full-time to the project or not, we work with them to ensure that the project realises the maximum benefit with the minimum necessary disruption to the operational business. We seek to transfer skills to leave a strong legacy of effective project and program capability. AGIMO Developed the - ICT Business Case Model to better evaluate new ICT budget proposals. The model was required to meet a number of Finance requirements including that it produce a clearly documented process for the development of ICT business cases. AGIMO Developed AGIMO's ICT Business Case and associated guide and training package which represents global better practice in ICT business case development and assessment. This project also demonstrates our expertise in ICT implementation management, governance, risk management, change management, procurement and benefits realisation. Project Management Methodology category, Version 33, September 2011 Organisation Name Exeter (AUST) Pty Ltd ATF Exeter Family Trust Trading Name DMV Consulting Contact Mr David Vincent Address PO Box 909 Suburb Jamison State ACT Postcode 2614 Telephone 0261083368 Facsimile 0261083667 Website www.dmv.com.au Email email@example.com ABN 88675004297 Company Background DMV Consulting is a Canberra based consulting firm, which brings together a wealth of expertise from a broad base of experience. Our team of highly motivated and skilled consultants are committed to providing high quality, cost-effective outcomes for our clients using proven and contemporary accountancy and business advisory methods and practices. DMV Consulting believe that our professional staff and relevant qualifications and up to date experience, combined with a demonstrated commitment and ability to deliver high quality, competitively priced solutions to clients, make DMV Consulting an excellent candidate for inclusion on this Panel. We are focused on helping clients use technology to create sustainable organisational benefits and to optimise business performance. When we serve our clients on technology issues, we combine our industry knowledge and practical ‗real world' experience in technology solutions with our traditional strengths in strategy, organisation, and operations. Company Accreditation (Optional) The DMV Consulting is applying a quality management system that is designed to maintain and continually improve the effectiveness and efficiency of the organisations' performance. The quality management system manual meets the requirements of ISO 9001:2008. Project Management Methodology DMV Consulting has qualified and experienced consultants across a range of subject matter expertise, including certification in PRINCE2 and PMBOK, Financial modelling and valuation, Certified Practising Risk Managers, Master Project Director, business case development, risk management, Certificate IV in Government (Procurement), Certificate IV training and assessment and AIPM / CPA / ICCA membership. Our consultants have extensive experience in workshop facilitation, individual and group mentoring and performance reviews. One of our senior ICT Project Directors was responsible for the acquisition, integration, and validation testing of electronic warfare systems for the Australian Airforce's F/A-18 aircraft and Navy's frigates, plus similar work for Army's armoured personnel carriers and its main battle tank. The role required contract development, negotiation and execution/management for the acquisition and integration of navigation and electronic warfare systems onto complex military platforms, conduct of system engineering activities stretching from identifying user requirements and system definition, to system design and acceptance testing and management of a multi-million dollar budget and concurrent management of up to seven significant contracts. Another role has been Logistics Project Manager, responsible for the establishment and management of a small logistic team to coordinate the logistic Project Management Methodology category, Version 33, September 2011 and training aspects of a $300M evolutionary acquisition computer project (Army's Battlefield Command Support System - BCSS). The role required the management of a small team of integrated logistics specialists including military, public service and consultants and the introduction of the system into military service and development and implementation of training packages for the system. Project Management Methodology category, Version 33, September 2011 Organisation Name Ferguson Project Management Services Pty Ltd Trading Name FPMS Contact Mr Kenn Dolan Address Suite 6, 62-66 Glen Osmond Road Suburb Parkside State SA Postcode 5063 Telephone 881721867 Facsimile 881721868 Website www.fpms.com.au Email email@example.com ABN 61089526116 Company Background Ferguson Project Management Services Pty Ltd (FPMS) are Internationally Accredited Management Consultants and Training Providers. Our core business is in the creation, development and support of Portfolio, Program and Project Management capability within organisations. Our highly skilled team of OGC / APMGroup Accredited Consultants bring together their qualifications and expertise to provide value-adding solutions to clients from a diverse range of industries. These industry sectors include Commonwealth and State Government Agencies Research and Development, Commercial, Oil and Gas, Aid Agencies and other blue chip organisations. The FPMS emphasis is on the appropriate application of internationally recognised best practice management principles. Our pragmatic implementation of these methodologies, in the establishment and nurturing of Program and Project Management Capability is testimony to our versatility, professionalism and commitment in guiding and supporting our clients towards an environment of excellence. FPMS were the first OGC / APMGroup Accredited Consulting Organisation for both Managing Successful Programs (MSP™) and PRINCE2®, in Australia. As such we have worked collaboratively with clients worldwide using the P3M3™ (Portfolio, Program and Project Management Maturity Model) to identify a structured way forward then mentoring and coaching executives through the complex business transition from the current state to the new corporate capability. Company Accreditation (Optional) OGC/ APMGroup Accredited Consulting Organisation (ACO) in P3M3™, MSP™, P3O™ and PRINCE2™. OGC/ APMGroup Accredited Training Organisation (ATO) in MSP™, P3O™ and PRINCE2™. PMI Global Registered Education Provider(REP)providing PMBoK Based training in Project Management and PMP and CAPM examination training. Buzan Licenced Mind Mapping Instructors (BLI) Project Management Methodology As a PRINCE2 Accredited Consulting and Training Organisation and a PMI Globally Registered Education Provider, FPMS have significant experience in the selection of the most appropriate elements of best practice in Programme and Project Management and their adaptation and adoption within a diverse group of client organisations. Our experienced Registered Consultants are expert in the mapping of PRINCE2 and more generic Project Management processes to the organisational processes and standards to enable the most efficient implementation of the chosen methodology. We employ a collaborative approach to the development and integration of the chosen methodology Project Management Methodology category, Version 33, September 2011 to make the change as pain-free and beneficial as possible. All FPMS assignments embed a large element of skills transfer through a range of activities, including • Training • Workshops • Mentoring • Shadowing The programme of skills transfer is planned thoroughly to ensure the most efficient mechanism is implemented. FPMS are equally comfortable with PRINCE2 and PMBOK approaches to project management and their implementation in the public sector. As a PRINCE2 Accredited Consulting and Training Organisation and accredited through the PMI, FPMS has significant experience in the selection of the most appropriate elements of best practice in Programme and Project Management to be adapted and implemented in a variety of environments. Our experienced Registered Consultants are expert in tailoring PRINCE2 and other Project Management processes to the organisational requirements. We employ a collaborative approach to the integration of the chosen methodology to make the change as pain-free and beneficial as possible. All FPMS assignments embed a large element of skills transfer through: • Coaching • Mentoring • Training Recent assignments include: • Department of Health – Establish PMO and PRINCE2 Methodology. FPMS tailored PRINCE2 and established the PMO within the department to increase project success and maturity. • Western Australia Police – Establish MSP and PRINCE2 environment within WAPOL. FPMS designed and implemented a tailored methodology environment within the WAPOL organisation. Project Management Methodology category, Version 33, September 2011 Organisation Name Fortis Consulting ATF The Gurgone Family trust Trading Name Fortis Consulting Contact Mr Adrian Gurgone Address 544 William Street Suburb Mount Lawley State WA Postcode 6050 Telephone 0894672490 Facsimile 0894672491 Website http://www.fortisconsulting.com.au Email email@example.com ABN 66100863751 Company Background Fortis Consulting is a specialist management consulting firm offering only highly qualified (10 years minimum), expert consultants, with top-tier backgrounds and innovative client solutions. Our consultants offer deep government experience and a holistic approach to project management. We apply robust project management tools (Prince2) while taking into account stakeholder, financial and environmental considerations. Key areas where Fortis adds value to clients include: Project & Programme Management: Project management excellence is the key to a project or portfolio's success. Fortis' experienced Project Managers provide effective, timely and efficient oversight of projects and programmes to scope, timeframes and budget. Strategic Planning driven by Research and Analysis: Fortis delivers significant insight into business data for our government clients, through specialist research, surveys and reports. We help management cut through the myriad of data to identify key trends and uncover useful information enabling strategic planning and decision-making. Business Intelligence: Fortis helps clients leverage business intelligence solutions; we assist clients to collect, understand, report –on and interpret data, an (e.g. business case analysis, KPIs or balanced scorecard systems). System Selection & Business Cases: Fortis helps client to develop business cases and select and implement systems that meet their business needs, enable future changes and save valuable time and effort for the business. Company Accreditation (Optional) Fortis project managers are MBA qualified. Our trainers also hold Certificate IV qualifications in training and assessment. Project Management Methodology Fortis Consulting's highly-qualified Project Managers have extensive experience in designing and delivering effective, timely and efficient management methodologies for projects and programmes. We have experience in evaluating, selecting, developing, and implementing appropriate project Project Management Methodology category, Version 33, September 2011 management methodologies (including Prince2), processes, procedures and bespoke templates along with associated training for client staff. Project Management Methodology category, Version 24, August 2010 Experience: Project 1: In a recent government agency engagement Fortis lead consultant, Adrian Gurgone effectively designed and implemented a full project management methodology based on Prince2. The project included setting up the PMO and putting in place all the key tools, processes, procedures and structures to enhance project management success. Importantly, Adrian focussed on training and knowledge transfer as part of the process, to ensure effective transfer of skills, templates and knowledge. As a result the agency has subsequently managed a number of successful projects applying these methodologies and tools. Project 2: Fortis consultants provided Project Management Methodologies to a large oil and gas business, ensuring effective management of a process crossing numerous sovereign borders, along with appropriate succession planning for future projects. The methodologies employed ensured that appropriate evaluation and selection of a Management Reporting system, along with timely and effective implementation. Following this project, appropriate succession planning has ensured success in follow-on projects managed internally by the business. Project Management Methodology category, Version 33, September 2011 Organisation Name Fujitsu Australia Limited Trading Name Contact Mr Kym Petney Address Level 1, 19-25 Moore St Suburb Turner State ACT Postcode 2612 Telephone 02 6250 9753 Facsimile 02 6249 1620 Website www.fujitsu.com/au/ Email email@example.com ABN 19001011427 Company Background Fujitsu Australia Limited is a full service provider of business and information technology and communications solutions. We partner with our customers to offer services from strategic consulting to application and infrastructure solutions and services. Fujitsu has earned a reputation as a supplier of choice for leading corporate and government organisations and has grown by reputation into a full service provider in this region offering true end-to-end business and IT solutions. We combine professional expertise, world-class methodologies and consulting and application services with adaptive platforms, advanced solutions and products to deliver the business results our clients are seeking - results that transform businesses and provide a return on investment. Fujitsu has: * Over 10 million customers and 160,000 professional staff in 60 countries around the world * 3,000 Australian and New Zealand staff * Long-term clients in every sector – government, healthcare, justice, finance, manufacturing, retail, telecommunications, transport, distribution and utilities * A proven track record for delivering successful projects that achieve real business benefits and return on investment * An annual investment of more than US$2 billion researching and developing cutting-edge business technologies, resulting in over 32,000 patents with more being added all the time. Company Accreditation (Optional) Fujitsu's Quality Management system meets the requirements of AS/NZS ISO 9001:2000. We continually seek ways to improve our processes and ensure they continue to meet the requirements of our customers and the technological and business environment. Fujitsu is registered with SAI Global Assurance Services. The registration covers the Quality Management System for design, sales, consulting, administration, installation, maintenance, service and support of information technology and telecommunications solutions, products, networks and services. These include management consulting; strategic planning; design and development, logistics, integration, configuration and commissioning of hardware and software products; Project Management Methodology category, Version 33, September 2011 management and operations of computer processing facilities; provision of help desk facilities and services. Fujitsu's consultants are well versed in methodology and industry best practices including Portfolio Management Capability Maturity, IT Infrastructure Library (ITIL) and SEI Capability Maturity Model (CMM). Project Management Methodology Fujitsu is widely recognised for its strength in project management. Our project management track record stretches back over 30 years, thousands of projects and many generations of IT. Our project managers are highly competent and use industry standard best practice and management principles to meet your goals and objectives. Fujitsu's internal training and accreditation process is based on the Project Management Institute (PMI) ‗Project Management Body of Knowledge (PMBOK)'. Fujitsu project managers undertake project management certification programs including PRINCE2 and PMP. Our service capability includes: * Flexibility to manage projects using your preferred project management methodologies and toolsets; * Initiating, planning, executing, controlling and closing projects; * Developing business cases in conjunction with our customers; * Providing standard project deliverables, including project statements, project plans, schedules and regular status reports; * Managing resources, cost, time, deliverables and milestones in accordance with the contract; * Defining and managing project scope and scope change; * Identifying and managing risks throughout the project lifecycle; * Ensuring the delivery of high quality products; * Maintaining a benefits outcomes focus; and * Undertaking regular health checks and post implementation reviews. Recent experience includes Department of Health and Aging (DoHA) and Australian Customs Service. Project Management Methodology category, Version 33, September 2011 Organisation Name Global Sapphire IT (Australia) Pty Ltd Trading Name Contact Mr Joce Santa Maria Address 8 Carinya Road Suburb Picnic Point State New South Postcode 2213 Wales Telephone 0422 188 272 Facsimile 02 9792 1163 Website www.gsiorg.com Email email@example.com ABN 91106950565 Company Background GSI's core competencies are in the areas of providing ICT solutions, strategic alliances and value- added services. At GSI, we undertake strategic alignments, whether such alignment is between ICT and business strategies, or a re-engineering of business processes. We adopt a solutions-oriented approach to the application of its technology, and doing so with the knowledge and understanding of key industries and business processes to deliver objectives. We work with you to facilitate a one- stop-shop of integrated services which ensures that your objectives are fulfilled in a rapid timeframe. Combining solid industry experience and technology skills, GSI possesses a strong functional perspective that makes it effectively capable to provide counsel on technical information, develop and link it to business strategy in a cost-effective manner. GSI resources have extensive experience in the Information and Communications Technology industry providing consulting to such arenas as Australasia, Asia Pacific, Europe, Middle East and the US. Our experience and reputation for delivering high quality outcomes and achieving outstanding results working with our organisations continue to grow. It will come as no surprise to the market that we consider our experienced team to be GSI's key winning differentiator. Company Accreditation (Optional) Oracle Business Partner; Members of Australian Institute of Management; Members of the Australian Computer Society; Members of the Project Management Institute; Members of the Institute of Management Consultants; Prince 2 Practitioners; OPM Practitioners. PMBOK Practitioners BABOK Practitioners Project Management Methodology GSI guides the organisation through a strict methodology using OPM, Prince2 and the PMBOK as Project Management Methodologies. The GSI procedures, standards, templates, roles, responsibilities and governance structures are aligned to the organisation strategies. Through Project Management methodologies, the organisation has a better understanding and management of benefit management – identification, management, realisation and measurement, including program/project management – managing - managing deliverables ensuring completion within agreed time, quality and cost. Project Management Methodology category, Version 33, September 2011 Burwood Council: helped them to use Prince 2 to re-engineer business processes, optimised and removing redundancies, re-aligned organisation structures. Establish Program Management offices, define clearer roles and responsibilities Panasonic: Project Management Methodology included change management – managing transitions. This advantage of a centralised project structure with proven methodology that incorporates discipline into every initiative; consistently execute and deliver on time within budget, and be able to single view all programs/projects across the organisation. Project Management Methodology category, Version 33, September 2011 Organisation Name Goal Professional Services Pty Ltd Trading Name Goal Group Contact Mr Alan Rankins Address 7 Riverside Drive Suburb Mayfield West State NSW Postcode 2304 Telephone 02 4967 4500 Facsimile 02 4967 4600 Website www.goalgroup.com.au Email email@example.com ABN 65 122 098 695 Company Background Goal and the Goal Group were established in 2006, utilising consultant/PSP experience in Project and Program Management and Change Management, with a particular emphasis on continuous improvement. Goal and the Goal Group assists organisations to analyse and better understand their operating environments, in order to develop their capabilities in strategic procurement and supply chain capability. We gain a thorough understanding of the commercial and competitive environment and identify specific challenges relating to capabilities, policies and procedures. The Group's expertise is in developing and implementing strategic solutions for our clients. Key to success is cost control, management of budgets, and capability improvements. Headquartered in Newcastle and open in Melbourne, Sydney, Adelaide, Canberra and Wellington New Zealand, Goal operates across Australasia and globally. We cover strategic planning, governance, organisational maturity and portfolio/programme/project management consulting, training and delivery support services. Goal's clients have included KPMG, PWC, Rolls-Royce, Thales Australia, training providers, the Defence Materiel Organisation (DMO); Federal and State government departments and SMEs. We are innovators in the fields of leadership, learning and development. We have accredited Gateway Reviewers. Goal is an Accredited Training Organisation for both MSP® and PRINCE2® and the Goal Group boasts an RTO in Project Management accreditation and certification. Company Accreditation (Optional) Goal Professional Services Pty Ltdis an Accredited Training Organisation for PRINCE2 and MSP. A number of the Goal Group members hold ISO 9001/2000 accreditation. Specific members hold required engineering accreditations. A Goal Group member is a Registered Training Organisation able to provide Project Management qualifications up to Advanced Diploma level. Goal offers P3M3 organisational maturity assessments and Gateway Reviews. Goal Professional Services is a member of the Defence Industrial Security Programme (DISP) and maintains appropriate defence security clearances for its consultants. Project Management Methodology category, Version 33, September 2011 Project Management Methodology The Goal Group offers a combined capability that spans all project management methods including the PRINCE2, PMBoK and Agile approaches. Goal brings a pragmatic approach to the selection of the most suitable method both in an organisational context and for individual projects. We can develop an organisational approach or make use of our own Project Solution Suite, tailored appropriately. Goal's Operations Director is an acknowledged expert in PRINCE2 and MSP and delivers papers and seminar presentations across Australia Our recent experience in programme design includes being retained by IT Advisory, KMPG to design an approach to competence and capability improvement in the areas of project and programme management. Our approach included executive briefings and coaching, structured training and mentoring, creation of centres of excellence within the organisation to ensure long-term self-sufficiency, and support of support functions such as PMOs. A Goal consultant was responsible for the analysis, design, delivery and evaluation of a blended Masters-level and VET programme as the cornerstone of technical project and programme management training within the ADF. We regularly run both public scheduled training courses and private in house training in PRINCE2, PMBoK, MSP, and Portfolio Management. Our accredited training courses have trained and certified project managers from many government departments and agencies throughout Australia. Further to that we have trained and accredited management consultants from the Big 4 consulting companies, global ICT service companies and boutique project management consulting companies. Project Management Methodology category, Version 33, September 2011 Organisation Name GXO Change Pty Ltd Trading Name GXO Change Pty Ltd Contact Mr Walter Dirix Address PO Box 5237 Suburb Lyneham State ACT Postcode 2602 Telephone 0262270098 Facsimile 0262270099 Website www.gxochange.com.au Email email@example.com ABN 68137031362 Company Background GXO Change Pty Ltd provides consultancy, training and coaching services in change, project, program and portfolio management to organisations, groups and individuals. GXO Change Pty Ltd has been recently formed (in 2009) and is headed up by its Director who has provided accredited project management training and implementation consultancy services to government and private industry over the past 9 years, both within Australia and overseas (during his time with a previous leading project and program consultancy management company). Company Accreditation (Optional) GXO Change Pty Ltd is an accredited PRINCE2 Training Organisation and an Accredited Training Organisation (ATO) for Portfolio, Programme and Project Offices (P3O). Accreditation is extended to GXO Change Pty Ltd by the international accreditation agency - the APM Group. Accreditation requires that GXO Change meets the prescribed standards which includes having quality systems in place for delivering services. GXO Change Pty Ltd maintains a Quality Management System (created in line with ISO 9001), which was assessed by the APM Group in July 2009 as part of its systems accreditation. All services delivered by GXO Change are in line with stated policies, processes and standards. Quality is checked on an ongoing basis and a program of continual improvement and review by clients is exercised as part of its day-to-day operations. Project Management Methodology GXO delivers accredited training in PRojects in Controlled Environments (PRINCE2) and Portfolio, Programme and Project Offices (P3O). It also provides consultancy services to implement and customise project management methods specific to organisations. GXO provides AIPM certified practising project managers with a track record in appropriately applying PMBOK and PRINCE2 in diverse project environments, including their integration with technical delivery methods (eg. ITIL, Agile). We deliver non-accredited skill workshops to develop in house project management capabilities. GXO provides templates as part of its project managers toolbox or can develop these to meet a specific client need. We are certified in the international recognised prosci change management process (ADKAR) and integrate this with best practice project, program and portfolio management. Recent examples include current work where GXO is providing direct program and project planning and delivery support to reinvigorate a major government agency program (using MSP and PRINCE2); stand up its subsidiary projects and implement benefits and change management (using Prosci). Previous work done by our Lead Consultant involved designing a roadmap and high level plan for the implementation of a P3O model for a government agency Project Management Methodology category, Version 33, September 2011 across its operations. GXO Change also runs a public training schedule along with in-house training for specific clients. Previous work by its lead trainer / consultant has included in-house training for project staff in Customs, Rio Tinto, InTACT, Defence, and NRMA NZ, and the development and implementation of customised (based on PRINCE2) project management methods for IAG, DHS and IP Australia. Project Management Methodology category, Version 33, September 2011 Organisation Name HineSight Development Trading Name Contact Mr Simon Hine Address PO Box 3080 Suburb Weston State ACT Postcode 2611 Telephone 0262874963 Facsimile Website www.hinesight.com.au Email firstname.lastname@example.com ABN 14110850747 Company Background Achievement of your objectives depends on effective execution. Improving your capability and capacity around project and program management can be a great way to improve alignment between day to day activity, the delivery of desired outcomes and the realisation of benefits. Projects – temporary endeavours designed to deliver specific outputs, and programs – sets of related projects designed to achieve particular outcomes, are an increasingly important part of organisational life. HineSight Development provides project and program management services that help improve your capability, and enhance your capacity to deliver. Project and program management consulting services support clients in the development and delivery of projects and programs. Services include: • Design of project/program approach • Development of project/program plans • Stakeholder analysis • Scope identification • Quality assurance of project/program processes and artefacts Project and Program Management is becoming an increasingly sophisticated and knowledge based field – there are lots of ways to go about it and not every approach is right for every situation. Our consultants are qualified and certified across the major discipline approaches and we use our experience in the delivery of projects and program to help tailor an approach that suits your circumstances. Company Accreditation (Optional) Our methodology base includes – Prince2, PMBOK, MSP, P3O, the Standard for Program Management and more. Our consultants are members of the Project Management Institute, and HineSight Development is an APMG Accredited Consulting Organisation. Project Management Methodology HineSight Development consultants are accredited in PRINCE2 and PMBOK, as well as MSP and P3O, and they have the formal training and that enable us to specialise in the development and delivery of project management methodologies that reflect best practice while at the same time recognising the culture, governance structures and project management maturity of an organisation. This work has included development of a Project Management Toolbox for a large multi-national pharmaceutical company, as well as the development and delivery of Project Managment Fudamentals training for the Department of Immigration and Citizenship. Project Management Methodology category, Version 33, September 2011 Organisation Name Huntingfield Consulting Pty Ltd Trading Name Contact Mr Tracy Dann Address 52 Bainton Cres Suburb Melba State ACT Postcode 2615 Telephone 412136676 Facsimile Website Email firstname.lastname@example.com ABN 52101782147 Company Background Canberra based with significant experience in Defence, Centrelink, DVA, ABS and ACT Government in regard to all elements of strategic planning, project management, business case development and corporate ICT governance. Huntingfield has been established and successful in Canberra for eight years and has quality consultants available at short notice. We have representation in ACT, NSW, SA and QLD. Company Accreditation (Optional) All consultants are PRINCE 2 and/or ITIL trained and have membership of appropriate associations and societies as required. Project Management Methodology Huntingfield has significant experience in management of large and small projects ranging from campus fibre optic roll outs through to restructures and implementation of national support infrastructure for ICT. We currently have staff in Defence working on major telecommunications projects. All of our consultants and project managers are PRINCE2 or PMBOK trained or certified. Our senior consultants are well experienced in development of project and program processes, structures and communications. Huntingfield has two senior consultants who are experienced trainers and have spent time developing and delivering skills transfer programs up to tertiary level. Huntingfield's experience includes: - redesigning and managing the restructure and rebuild of the ACT Government's telecommunications service delivery, including the roll out of VoIP; and - the restructure of Defence's ICT support organisation and creation of the Defence ICT Support Centre which included call centre, remote support agencies and multimillion dollar support contracts with external suppliers. Project Management Methodology category, Version 33, September 2011 Organisation Name IBENOX Pty. Ltd. Trading Name IBENOX Contact Mr John Russell Address Level 3, 56 Berry Street Suburb North Sydney State NSW Postcode 2060 Telephone 1300965120 Facsimile 1300965125 Website www.ibenox.com Email email@example.com ABN 57140624915 Company Background IBENOX is a specialised provider of project, programme and portfolio management solutions. We help our customers develop and mature the skills, knowledge and capabilities they need to drive enterprise performance and portfolio value. Through our strategic partnerships with key US and European companies, IBENOX brings thought leadership and experiences from global public and private sector companies from across the globe to our region. IBENOX is the official Asia Pacific partner of PowerSteering Software Inc., the leading enterprise project and portfolio management solution. PowerSteering is currently used by government agencies including the US Department of Defense, UK Highways Agency and UK Ministry of Defence. Australian customers include Newcrest Mining and Tyco. IBENOX is accredited to deliver OGC Methodology training including PRINCE2, MSP, M_o_R, Management of Change and P3O. All training is provided in partnership with a leading European ATO in order to provide the full suite of OGC methodology training. We work across the Asia Pacific region and have our Head Office located in Sydney, Australia. Since inception, we have experienced steady growth by focusing on one core value proposition - to "help our customers realise greater value from their organisational change and business improvement initiatives". Company Accreditation (Optional) IBENOX provide APMG accredited training in association with a leading European ATO. Our consultants are certified in OGC methodologies including PRINCE2, MSP, Management of Risk and P3O. We are the Asia Pacific partner for PowerSteering Software Inc. a leading Enterprise PPM toolset. Project Management Methodology IBENOX is a specialist in Project and Portfolio Management capability development and improvement services. We are experts in bringing value from Project, Programme and Portfolio Management methodologies both within ICT and also in extending the disciplines into the business. Our consultants are well versed and hold qualifications over a range of methodologies including the OGC suite (PRINCE2, MSP, M_o_R, P3O), the APMG suite (Management of Change, Earned Value Management), and other project management approaches including Agile and Lean Six Sigma. We specialise in tailoring our approach to the specific needs of an organisation and in integrating separate project management approaches into integrated programme and portfolio approaches. Examples of this include organisations using Lean Six Sigma for process improvement, Agile for software development and PRINCE2 for infrastructure projects. We deliver OGC/APMG Project Management Methodology category, Version 33, September 2011 accredited training in partnership with a leading European ATO and also provide Lean Six Sigma and Agile training and consulting. Recent methodology engagements include: NZDC - Delivery of Management of Risk and Management of Change consulting and training to over 40 senior staff. Hays M&SC - Establishment of a P3O aligned PMO with a tailored PRINCE2 project management methodology Project Management Methodology category, Version 33, September 2011 Organisation Name ILX Group PTY LTD Trading Name ILX Group Contact Miss Michelle Phillips Address Darling Park, Tower 2, Level 20, 201 Sussex Street Suburb Sydney State NSW Postcode 2000 Telephone 0290061222 Facsimile Website www.ilxgroup.com Email firstname.lastname@example.com ABN 73141075336 Company Background ILX Group is the leading provider of training and consultancy in the areas of Programme, Project & IT (ITIL) Service Management and Business Financial Awareness. It delivers these services through a range of consultancy and training options that meet the client's needs, encompassing e- learning, instructor-led training, blended training, gaming and implementation workshops. ILX Group provided more PRINCE2 examinations than any other training provider in the world according to APM Group official statistics for the full calendar year 2009. In 2009 ILX Group trained over 75,000 people from more than 5,000 active customers across 97 countries worldwide. ILX Groups examination pass rates exceed the national average. Having been a PRINCE2 Accredited Training Organisation (ATO) since 1997 and with subsequent accreditations in Managing Successful Programmes (MSP), Management of Risk (M_o_R), IT Service Management (ITIL), IS Project Management (ISEB) and the entire range of APM Training Events, ILX Group's experience in developing and delivering Programme, Project and Service Management training and related services is at the forefront of the training industry. In addition, as an Accredited Consultancy Organisation (ACO) ILX Group fully understands the practical implications associated with introducing methodologies into your business. Company Accreditation (Optional) ILX Group confirms that we hold the ISO9001 quality assurance certificate for Project and Programme consulting and training. All of ILX Group's training materials and quality systems are accredited by The APM Group, ISEB and APM as appropriate. ILX is also accredited by and/or belongs to the following trade bodies: The Association for Project Management The APM Group The Best Practice User Group (BPUG) The British Computer Society/Information Systems Examination Board The British Standards Institute (Accredited to ISO 9001:2008) The Chartered Management Institute The UK Accreditation Service (UKAS) Buying Solutions Framework Training Provider Project Management Methodology When selecting a framework it is vital to choose a flexible method that can control any project in any environment. ILX is the world-leading provider of training in PRINCE2® and we support organisations as they implement projects with PRINCE2®. A multi-national provider of power systems asked ILX to help them select an appropriate project method for multi-disciplinary teams in distributed locations. We helped them to identify PRINCE2® as the best solution as it introduces a common language and shared procedures for all projects. Workshops with the delivery teams Project Management Methodology category, Version 33, September 2011 defined the framework collateral including templates and version 1.0 strategies, and practical training equipped the teams to adopt the framework. When developing project management methodologies, understanding of your organisation's capabilities is essential. ILX supports an organisation with strong documented processes for project delivery which give them a good level of repeatable results. However, they have identified a development need to improve the ‗depth' of certain key skills - including planning and stakeholder management. To embed these skills, ILX have designed and delivered a series of practical workshops that develop planning skills, based on the Association for Project Management (APM) body of knowledge. The key principles of the framework are introduced, then applied to existing projects to ensure that the knowledge is transferred into practice on ‗live' projects. ILX can help your organisation at each stage of this development cycle, and will support you in the choices you make to ensure that you get the capability you need. Project Management Methodology category, Version 33, September 2011 Organisation Name IMA MANAGEMENT AND TECHNOLOGY The Trustee for Metzke Nominees Trust Trading Name IMA MANAGEMENT AND TECHNOLOGY Contact Mr Ian Metzke Address Level 17, 303 Collins St Suburb Melbourne State Victoria Postcode 3000 Telephone 03 8633 7300 Facsimile 03 9620 9344 Website www.ima-mt.com Email firstname.lastname@example.com ABN 37859379082 Company Background IMA Management and Technology is a boutique information technology consulting firm that provides strategic planning, project management, business analysis and specialist technical expertise to deliver successful technology solutions. With consulting experience across numerous industries, utilising various technologies and project management methodologies, we have become the preferred partner for many of Australia's largest corporations, universities and government organisations. A key factor that differentiates IMA Management and Technology from our competitors is our rigorous five stage recruitment process, of which only about 1% of applicants pass. Additionally, we invest heavily in staff training and development ensuring that our consultants are at the forefront of innovation. The value proposition that we deliver to our clients is flexibility of engagement, competitive pricing and most importantly, high calibre consultants. Our company has grown on a reputation of retaining the most talented consultants to ensure project success and technical excellence and we are well positioned to assist your organisation to realise its business and technology objectives. As leaders in innovation and experts in project management, we have developed our own project management methodology which can be adapted to your organisation to ensure successful project outcomes. IMA Management and Technology, where People + Innovation = Solutions. Company Accreditation (Optional) IMA Management and Technology is currently undergoing accreditation to achieve ISO9001 Quality Management System certification, leveraging IMA's existing proprietary quality methodology. IMA Management and Technology utilises industry best practice project management methodologies in our service delivery including PRINCE2 (Projects IN Controlled Environments), PMBOK (Project Management Body Of Knowledge) and Agile. Project Management Methodology category, Version 33, September 2011 Most of our consultants have individual accreditation with the relevant project management organisations such as Project Management Institute. Additionally, we conduct an in house training program to assist our staff to gain recognised project management certifications. Project Management Methodology IMA Management &Technology are experts in the field of project management, and in particular, implementing project management processes, procedures and methodologies. Our project managers have experience in operating with, and implementing all major project management methodologies including PRINCE2 and PMBOK (in Agile and SDLC/Waterfall environments). Our expert consultants can manage the evaluation, selection and/or implementation of industry best practice project management methodologies in addition to enterprise project and portfolio management software tools. We have assisted both private and public sector clients in the establishment of a Programme Management Office (PMO). IMA's ‗Ascend' internal training program includes PRINCE2 training and certification preparation courses which are made available to all staff. The Ascend program has been developed by IMA's current practicing project managers, many of whom are both PRINCE2 practitioner and PMBOK PMP certified with over 10 years of experience. IMA designed and developed the Deakin University Intranet "PRINCE2" website outlining the PRINCE2 methodology (new to Deakin University). The site features a complex linking system representing the PRINCE2 project flow stored as an easily editable XML file. Microsoft Enterprise Project Management (EPM) software was recently implemented by IMA Management & Technology at Deakin University. Following the implementation of the system, IMA provided business analysis and project management methodology services for support tasks including training and document work instructions to staff in the PMO (Project Management Office within IT Services Division). We have also provided project management methodology services to the information technology group of VicRoads utilising PRINCE2 principles. Project Management Methodology category, Version 33, September 2011 Organisation Name Information Professionals Trading Name Information Professionals Contact Mr Mark Nicholls Address PO Box 15390 Suburb City East State QLD Postcode 4002 Telephone 61733030396 Facsimile 61733031111 Website www.informpros.com Email firstname.lastname@example.com ABN 73094990057 Company Background Information Professionals is a specialist provider of management services for complex IT and related initiatives. Information Professionals was conceived to fulfil the need of providing expertise and experience on the delivery of Programme and Project Management outcomes free of third party agendas. Our clients can be assured that we are product and vendor agnostic, and always respond to client requirements with integrity and objectivity. We were established in 2000, and have grown through successfully delivering services to government as a first priority. We now operate in Canberra, Sydney and Brisbane, with emerging business in Melbourne and Adelaide. We have particular expertise in large complex change projects, and strong capabilities in connecting governance, management, process, and quality. We have an adaptable approach to our assignments and add lasting value to our clients. We work with the main-stream standards (PMBoK, PRINCE2 and MSP), applying them in a pragmatic way. This allows the topping up of an existing environment without constant reinvention of existing practice. Information Professionals consultants are valued by our clients for their deep experience, flexibility, reliability, and quality of the outcomes they deliver. Feedback from a recent survey of clients rated the expertise of our people as ―excellent‖. Company Accreditation (Optional) At Information Professionals, we promote a commitment to quality through both quality assurance and quality control methods, and the application of established procedures, standards and tools. Information Professionals has established and maintains an effective quality control system which will operate in conjunction with other management functions within the company to ensure that our customers receive quality service at all times. The basis of the Information Professionals Quality System is the application of ISO9001 to Information Professionals daily business operation. This quality control system is to be continually improved to ensure its effectiveness with changing business and technology conditions. We can assist with developing and implementing practical plans, systems and strategies that address the issues of quality. It is our belief that at the heart of all good quality is the commitment to progress, to learning, and to sustainable and continuous improvement. This is then underpinned by appropriate procedures and methods to capitalise on the learning generated from the organisation. Our methods and skills leverage from PRINCE2, MSP, PMBoK, Capability Maturity Model, ITIL, COBIT and Balanced Scorecard. Many of our consultants hold membership with the Australian Institute of Project Management (AIPM), other relevant professional associations, and relevant post-graduate qualifications. Project Management Methodology category, Version 33, September 2011 Project Management Methodology From development of an idea into a fully costed business case, through to complete implementation and post project reviews, Information Professionals' capabilities span the entire project life-cycle. Our capabilities encompass all major programme and project management methodologies including PMBoK, PRINCE2 and MSP, plus our own iPRO methodology provides a guidance, and where necessary, a supplement to these standards. We have established these methods in a number of clients. From 2005 to 2009, Information Professionals has introduced and maintained project management methods for the Office of State Revenue. This was a PRINCE2 based site with some elements of SAP's ASAP methods. Project Management methods, procedures, templates and tools were introduced. Additionally, business and functional scoping and requirements specification templates and techniques were also revised. Initial training and ongoing coaching was introduced to ease the existing team through these changes. In Queensland Transport in 2008, a new Programme Office was established to oversee all business related projects and the business elements of any IT projects. Delivery responsibility grew quickly and so improved methods and supporting capability has had to be introduced in parallel with business as usual activity. Incremental improvements have commenced and continue today across a range of project management elements. Project Management Methodology category, Version 33, September 2011 Organisation Name Integral Technology Solutions Pty Ltd Trading Name Contact Mr Cameron Tuesley Address Suite 13 / 83 Leichhardt St Suburb Spring Hill State QLD Postcode 4000 Telephone 738391477 Facsimile 738391478 Website www.integral-techsolutions.com Email firstname.lastname@example.com ABN 38097602901 Company Background Headquartered in Australia, Integral Technology Solutions (Integral) works predominantly with Telecommunication Companies, Financial Institutions and Government Agencies throughout the Asia Pacific Region (Australia, New Zealand, Indonesia, Singapore, Hong Kong and Thailand). Integral's vision is "To deliver a successful outcome, for our clients and our colleagues". Integral's heritage has been in Technical Solutions and services based on J2EE technologies. Led by experts in their field, Integral's mature capabilities in project, program and portfolio management has seen Management Consulting added to complement the Integral brand and service offering. Integral employs only the highest calibre Program and Project Managers in today's industry. Integral's Program and Project Managers bring a high level of expertise, acquired through education and experience, to a variety of organisational cultures. They are skilled in knowing how to organise and manage physical and human resources to best suit your organisational needs. Whether it is taking full ownership for achieving the desired outcome, reviewing project success, or simply offering guidance around practical solutions and best practice, Integral's Program and Project Managers use industry standards and methodologies to address delivery, quality and governance. Integral employs only experienced and qualified professionals who can manage the spectrum from individual projects, portfolio of projects, or an entire program of work through all phases of the lifecycle. Engaging any of Integral's professional staff can help your organisation reduce risk and increase the probability of success for your projects or programs. Company Accreditation (Optional) Integral commits to Quality by leveraging a variety of industry best practice principles, standards and partnerships to act as enablers in each unique engagement: • Australian Standard 4360 - Risk Management; • ISO/IEC 27001 - Information Security Management; • Australian Standard 8015-2005: Corporate governance of information and communication technology; • Member of Australian Information Industry Association (AIIA); • Memberships and accredited personnel in MSP™, PRINCE2™, PMBOK®, AIPM; • Integral is currently working towards accreditation in both ISO 9000:2001 and CMMI; Project Management Methodology category, Version 33, September 2011 • Integral Management Consulting Methodology (MCM); • Integral Integration Methodology (IIM); • Integral Software Development Methodology (IDM) Integral is also registered with the Queensland Government's GITC certification Version 5. GITC Number ‗Q-2443' Project Management Methodology Integral has strong PM methodology capability with successful programs/projects delivered across a vast client base (public, private, multi-government agencies). Integral doesn't enforce a specific project management methodology but employs experienced project managers with significant experience in PMBOK, PRINCE2 and Agile. Our consultants are versatile in their approach to adapt and match the PM standards of the client. Where gaps exist in the client PM Methodology, consultants employ a high level project management framework, encompassing both PMBOK and PRINCE2 fundamentals from which they can extract and apply a range of project management templates and processes. Integral also place a Quality Assurance wrapper around project delivery in the form of our Management Consulting Methodology (MCM). This provides regular feedback and reporting to a Managing Consultant so progress and deliverable quality is continually evaluated and helps to assure quality and relevance of client deliverables. Examples: a) Integral lead a Banking Solutions Project to provide a fully automated loans origination solution. Our Consultant implemented the project within time and budget using an Agile Methodology. By adopting this approach, the project was able to focus quickly on the key components which underpin success. Business process was clearly defined. Scope was clearly articulated, Development activities were short, sharp and defects minimised. Time to market was reduced and ROI improved through faster loans processing and reduction in FTE. b) Responsible for implementing project management methodologies, based on a combination of PMBOK and Prince practises and templates within the infrastructure team at the Cooperative Group in the UK. Project Management Methodology category, Version 33, September 2011 Organisation Name ITPM Pty Ltd Trading Name Contact Mr Nicolas Samuelson Address Level 4, 123 Epping Road Suburb North Ryde State NSW Postcode 2113 Telephone 299001400 Facsimile 299001444 Website www.itpm.com Email firstname.lastname@example.com ABN 46085612933 Company Background Formed in 1998, ITPM has offices in Melbourne, Sydney and Brisbane. Upon finalisation of the company merger with PMPartners, due for completion on 31st March 2008, the new entity will employ in excess of 56 staff including 41 professional services personnel with access to a large number of specialised resources. ITPM is a professional project management, accreditation and business analysis organization, specialising in providing Australia's most comprehensive Training, Consulting, Delivery and Recruitment services. We focus on providing our clients with professional project staff enabling us to provide a unique and refreshing service to the market place. We have the skills, ability and knowledge to rapidly understand the scope of a project and identify the type of skills, level of experience and technology expertise necessary for our clients' project success. This ensures we are capable of providing the right project staff and continue to attract, supply and seamlessly engage those required skills to develop and lead your project team. We have a reputation for flexibility and innovation, which we consider fundamental qualities in supporting the projects AGIMO undertake now and into the future. We have established a solid reputation in all facets of program and project delivery to private enterprise organisations and Government Departments (Federal, State and Local). Company Accreditation (Optional) ITPM has achieved the following accreditation with recognised industry bodies and associations; - ITPM was the first Professional Service Organisation to be acredited by AIPM as a PMO. This indicates our business is managed in line with the requirements of a Project Managed Organisation - Registered AIPM - Project Management Assessors - PMI - Global Registered Education Providers - CompTIA Subject Matter Experts (SMEs) - Certified practitioners and an ATO for MSP. - Certified practitioners and an ATO for PRINCE2 . - Endorsed course provider for the IIBA. - Certified Authorised ITIL Foundation Certificate Workshops provider Project Management Methodology category, Version 33, September 2011 In addition, ITPM provides all of its Project Managers with membership in the Australian Institute of Project Management and registration in the AIPM RegPM program. Currently approximately 70% of ITPM's Project Managers have been assessed Master Project Director level 6 (MPD 6), the highest rating available. Project Management Methodology ITPM has the unique capability to be able to build project methodologies, deliver certified training and deliver projects using PRINCE2, Project Management Institute (PMI) and Australian Institute of Project Management (AIPM®) frameworks, methodologies and competencies. A number of our consultants are both PRINCE2 and PMI certified and can present and recommend a balanced approach using the appropriate components of these de facto standards to provide a solution that is unique and scalable. This strategy ensures alignment with the PMMv2 methodology. The delivery of high quality, successful project outcomes is an integral part of ITPM's Adaptive Project Methodology that commences at the beginning of the Project Definition Phase, continues through the Planning, Execution and Close Out Phases and on through Warranty and Support to Benefits Realisation. It is based on clearly identifying and defining the expected deliverables and outcomes from each project element. Quality standards are defined and applied to each of the deliverables and outcomes, ensuring that: - Deliverables are defined, agreed and documented - The expected project outcomes are agreed and documented - A Benefits Realisation Plan is agreed and documented early in the Planning Phase - Regular Project Reporting has a focus on the quality of deliverables and outcomes ITPM understand the importance of constant monitoring and reporting of benefit outcomes throughout all project phases to ensure their alignment with set expectations. Recent client engagements include: 1. Canon Australia With a strict focus on quality outcomes, adherence to process and rigorous testing, ITPM has provided customised program method development, customised service management methods and multiple ongoing education engagements. 2. Dept of Mineral Resources This engagement has delivered specific program management methods, master plan establishment and education for a large relocation, custom Microsoft Project templates development & education plus Program Office establishment advice. Project Management Methodology category, Version 33, September 2011 Organisation Name J&C McNena and Associates Pty. Ltd. Trading Name JCMA Consulting Contact Mr Charles McNena Address Level 40, 140 William Street Suburb Melbourne State Victoria Postcode 3000 Telephone 0390130465 Facsimile Website www.jcmaconsult.com Email email@example.com ABN 86062464911 Company Background JCMA Consulting is an Australian consulting company formed in 1991 providing services to assist clients across a range of specialisation areas. JCMA prides itself on its partnering model where focus is directed at understanding clients need and expectations. JCMA works collaboratively in a partnering arrangement to ensure a high level of satisfaction and value for the client. Collectively JCMA senior staff have over 60 years experience with public sector organisations. JCMA has a range of service offerings including strategic consulting, project architecture & management, collaborative application development and quality management & compliance. We also have extensive experience in a range of industries including energy, science, government, defence and telecommunications. JCMA continues to develop a strong relationship and presence within Government through the provision of ICT related services in our core areas of Strategic Consulting, Project Architecture & Management, Collaborative Application Development and Quality Management & Compliance. JCMA has adapted these services into the framework provided in this response document. For more information on the organisation please visit www.jcmaconsult.com Company Accreditation (Optional) Quality Management and Compliance is one of four principle service delivery areas of JCMA. Full details of the quality standards and processes utilised by JCMA are on the JCMA website (www.jcmaconsult.com). JCMA adopts and maintains the following quality systems and continuous improvement regimes: 1. JCMA quality standards and processes align to ISO9001: 2008 Quality Management Systems. Where a client has a preference to use alternative quality processes, JCMA works with the client to ensure the required quality processes are captured upfront. 2. JCMA uses formal Issues / Risks and Change Control mechanisms ensuring all parties are appraised and understand / approve proposed change. 3. JCMA uses a continuous improvement philosophy and structured program. JCMA is currently introducing the Capability Maturity Model Integration (CMMI) process across the organisation. 5. JCMA has a quality review process embedded in every engagement. A quality review is conducted by an independent reviewer within JCMA 6. Project communication and progress reporting to the client is regular, proactive, open and transparent. 7. Deliverables and milestones are formally approved by the client based on pre-defined acceptance criteria set for the engagement. 8. All formal reports / documents follow formal internal documentation reviews and documentation standards. Project Management Methodology category, Version 33, September 2011 Project Management Methodology JCMA works with a range of industry recognised methodologies including Prince2, PMBOK, ITIL and Scrum. JCMA also provides a complete framework and methodology for the delivery of projects. It recognises the multi-dimensional facets of a project (e.g. People, Process, Technology & Performance) and ensures these are represented, coordinated and managed in the activities and deliverables. The JCMA engagement model also identifies all accountabilities, obligations and deliverables for all participants engaged. The JCMA Quality Program and Client Engagement Model (See peer reviewed whitepaper on the website) represents JCMA's commitment to clients demonstrating JCMA's emphasises on integrated stakeholder engagement Recent engagements; Biosciences Research Centre Project (BRC) (Victoria) —JCMA provided strategic advice for the ICT component of the BRC project, the initial project framework and delivering the first series of project deliverables for this multi-million dollar undertaking. The ICT solution blended traditional ICT services to control systems for scientific infrastructure and eScience integration. The project has multi-party involvement from the core contractor in a Public–Private Partnership (PPP) to the client joint venture partners (Department of Primary Industries and La Trobe University). Department of Education and Early Childhood Development (DEECD) (Victoria) —DEECD undertook a multi-million dollar infrastructure and knowledge management initiative. JCMA was appointed to the senior project management team as Commercial and Contract Manager. This role included finalisation of the contract negotiation and contract structure for the program, project and quality management, functional analysis, oversight of vendor capabilities, providing advice on functional and technical benchmarking. Project Management Methodology category, Version 33, September 2011 Organisation Name Jacobs Australia Pty Ltd Trading Name Contact Mr Kerry Dry Address 7/8-10 Hobart Pl, GPO Box 1976 Suburb Canberra State ACT Postcode 2600 Telephone 262720688 Facsimile 262306973 Website www.jacobs.com.au Email firstname.lastname@example.com ABN 12079749287 Company Background Overview Jacobs Australia (JA) is part of the Jacobs Engineering Group Inc (JE) headquartered in Pasadena, California. JE is one of the world's largest and most diverse providers of professional technical services. With annual revenues exceeding $US8.5 billion and over 54,000 people, Jacobs offers full-spectrum support to government, industrial and commercial clients across multiple markets. Services include scientific and specialty consulting as well as all aspects of engineering and construction, and operations and maintenance. JE is therefore an extensive source of capacity and capability should JA need to call upon international assistance. Overview of the Group Our immediate parent within JE is Jacobs Technology Inc, headquartered in Tullahoma, Tennessee. Jacobs Technology is the Aerospace and Defence arm of the company and provides scientific, engineering and technical services to a wide range of government clients, including NASA. Organisational Structure JA falls within the ‗Scientific, Engineering and Technical' core market of Jacobs Technology which reflects our role of providing specialist professional project management, systems engineering and management consulting services to government and commercial clients. Company Accreditation (Optional) We control the delivery of services (including Risk management) through the application of our Client Service Delivery Model (CSDM). The CSDM itself and the organisational responsibilities for its effective operation are detailed in JA Standard Operating Procedure (SOP) 200-6, an integral part of our ISO9001:2000 certified Management System (first certified by Lloyd's Register in June 1999 and continuously certified since then). All system SOPs, associated forms and templates are available to all employees. Documentation currency is controlled through all posted versions taking precedence over any ‗uncontrolled when printed' versions. The CSDM is an overarching SOP and hence separate SOPs are not developed for individual activities, rather appropriate plans are developed where particular levels of detail are required. For example, Independent Verification and Validation (IV&V) activities on software being provided to a client's project are conducted under the control of the CSDM and in accordance with the applicable standard as identified in the IV&V plans developed for the activity. Project Management Methodology category, Version 33, September 2011 We have established an industry capability within Australia to perform independent Capability Maturity Model Integration (CMMI) appraisals, training and consultancy. This capability includes a formal Teaming Agreement with ‗The Process Company', a US-based SEI Partner authorised to deliver CMM/CMMI related services internationally. Project Management Methodology Our flexible approach to project management can be applied with the project management methodology directed by the client; or, where the client has no preferred methodology, recommending appropriate methodologies. We add value to either approach by applying our own best practice derived from our experience in working on projects, both large and small, using a range of tools and methodologies derived from standards such as PMMv2, PRINCE 2 and the Guide to the Project Management Body of Knowledge (PMBOK). Our best practice places considerable emphasis on a structured approach to project support through the use of tailored fundamental processes, artefacts and tools such as Work Breakdown Structures (WBS), project and phase/stage schedules, schedule management, documented work packages including product descriptions, resource allocation and control, risk management, work package authorisation and product acceptance. The value adding processes we use do not add overhead and reduce or obviate the need for rework. We have assisted Brisbane City Council with upgrading its Supply Management System to a new client server model while simultaneously integrating it with Oracle General Ledger to form a new asset management system. We managed the project, particularly the complex resulting client relationships, to a successful outcome. JA undertook all activities required to satisfy the PMMv2 reporting requirements for control of schedule, cost and capability and to manage contractors performing the upgrade of the Defence Integrated Avionics Systems Support Facility (IASSF). Activities included, but were not limited to, development, implementation, document and reporting on management of the IASSF upgrade. Project Management Methodology category, Version 33, September 2011 Organisation Name Jakeman Business Solutions Pty Ltd Trading Name Contact Dr Miles Jakeman Address Unit 1, 10 Kennedy Street Suburb Kingston State ACT Postcode 2604 Telephone 261621149 Facsimile 161621153 Website www.jakeman.com.au Email firstname.lastname@example.com ABN 72101963240 Company Background JBS is a dynamic Canberra based company and wholly owned subsidiary of The Citadel Group Limited (CGL), a leading professional and managed services provider with 300 staff nationwide, a $65m annual turnover, and an ability to draw on the expertise of over 3,000 people. We provide: tailored solutions that meet the specific needs of our clients; relevant products and services; highly skilled and expert staff; and management advisory and consultancy support services at competitive rates. JBS has managed numerous projects with major Government agencies and the private sector and delivered a wide range of products and services on time and within budget. We have a core group of staff with a network of strategic alliances with business associates and partners. We have an impressive history of delivering quality solutions to clients, working closely with clients to define the problem, provide suitable and timely solutions, and then if required, assist with the implementation program. We have considerable expertise in the development and delivery of Security Risk Management support. We have worked with almost all of the Commonwealth Government's defence, security, border management and law enforcement agencies and represent a low risk solution due to our solid understanding of Australia's complex security environment. We were an endorsed supplier under the earlier Australian Government Endorsed Supplier program. Company Accreditation (Optional) JBS is an endorsed Registered Training Organisation (RTO) offering national accredited training up to and including Advanced Diplomas across a range of specialist business education and ICT courses – our RTO Number is 88134 and can be checked at www.ntis.gov.au. This accreditation requires us to maintain a detailed quality management system that is reviewed annually and externally audited. Project Management Methodology JBS uses a range of better practice methodologies in support of client engagements. As noted previously, we have used Prince2, ITIL, PMM, and MSP. Under our RTO, we also deliver Project Management Methodology category, Version 33, September 2011 accredited program and project management training, including Diplomas and Advanced Diplomas in Project Management. In 2007, JBS was engaged by PM&C to write the inaugural Security Risk Management Body of Knowledge (SRMBOK) which, amongst other achievements, integrates security risks more closely with ICT and broader enterprise risk management methodologies. SRMBOK was so successful that it will be launched globally in August 2009 by John Wileys & Sons. Specifically, JBS has applied Prince 2 and the Project Management Methodology for the: Department of Defence's Regional ICT Market Testing project covers 12 region ICT support areas. This ensured the effective governance of all project management activity including relevant supporting documentation at all stages of the project. Provided a project manager and methodology to support the design and implementation of the Federal Olympic Security Intelligence Centre (FOSIC) within ASIO. The FOSIC was a Federal Government initiative that channeled security intelligence from various Australian departments and international security agencies into the New South Wales Police Force's operational-level security centre. In particular, we developed the FOSIC's operating structures and procedures, test scenarios, performance measurement processes, and provided input into the Australian National Audit Office's (ANAO) audits on Olympic preparations for the national government. Project Management Methodology category, Version 33, September 2011 Organisation Name Kata Professional Pty Ltd Trading Name Kata Professional Contact Mr Ben Winter-Giles Address 4 John Denley Dr Suburb Bungendore State NSW Postcode 2621 Telephone 0415468877 Facsimile Website Email email@example.com ABN 14137381072 Company Background Kata Professional Pty Ltd has a strong client focussed purpose, offering specialised UCD, UX, and IT strategy consulting services and support. We have a successful history of providing superior quality consulting services and the ability to leverage learning's from an astonishing cross section of government and non-government organisations. We apply best practice management concepts, as advised by our staff who are industry recognised experts in their own right. We pride ourselves on having some of the finest consultants across the breadth of IT disciplines available for large enterprise engagements. Kata Professional Pty Ltd consultants have a proud history of 15 years operating at the Federal Government enterprise level, spanning various capabilities. Over the years, this has ranged from visual design, to advanced interactivity / application or software design; OGC MSP aligned program design; agile project management, and agile to ‗conventional' hybridisation; modular program management design; change management/change facilitation; enterprise business process modelling; design authority implementation; and, strategic enterprise design management. Our senior consultants have 10 years experience in fields relevant to this procurement. We have an active training program taking new consultants with a minimum of tertiary qualifications and three years experience through a three year training system. Company Accreditation (Optional) Kata Professional Pty Ltd has been formally assessed using a proprietary maturity assessment technique (based upon the P3M3 OGC assessment methodology) as being at a maturity level 3.2 as at July 2010. (stable trending towards leading). Project Management Methodology Kata Professional Pty Ltd consultants have been involved in Project Management Methodology and its practical implementation for over 15 years. This has included PMBOK and Prince2 methodologies, from a review and maturity assessment to actual application in a project delivery scenario. Many of our consultants have been involved in and/or led the implementation or enhancement of organisational management templates and processes. This has either been a re- alignment of the base methodologies to the requirements of the organisation or ‗ground up' implementation of the methodology. A). While engaged at DEEWR following the 2007 MoG change, our consultant was responsible for the review of over 300 Project Management Roadmap artefacts to identify the most applicable and strongest for the new Department. They developed a change management plan to migrate Project Manager's to the new Roadmap as seamlessly as possible, which required careful persuasion to ensure adequate take up. B). While at Comcare on Project Management Methodology category, Version 33, September 2011 the Better Regulation program our consultant provided high level advisory and business process management capability to the project. He contributed his expertise in terms of Information and Intelligence Management and Program Management. This input targeted the detailed business process designs for information flow and intelligence management and use within the organisation in terms of case management for regulation activities. Key deliverables were primarily focussed on engagement of stakeholders, management of their expectations and retention of stakeholder engagement to the strategic plan. The strategic plan was informed and implemented through the business process management models produced. Project Management Methodology category, Version 33, September 2011 Organisation Name Kitbag Consulting Pty Ltd Trading Name Government Advisory Group Contact Ms Joy Murrell Address 36 Dirrawan Gdns Suburb REID State ACT Postcode 2612 Telephone 0411702785 Facsimile Website www.ausgovadvisory.com Email firstname.lastname@example.com ABN 83137685628 Company Background Kitbag Consulting Pty Ltd comprises of two business units; the Government Advisory Group and the Company Secretariat Group located in both Canberra and Sydney. The Government Advisory Group works as a cooperative of like-minded and experienced public sector professionals to meet the needs of its clients' and employees. The strength of this approach allows team members of the Group to be highly flexible and innovative to perform complex tasks but provides structure and certainty via the application of methodologies and administrative support required to deliver those services. Each discipline specialist has worked in Government and the private sector delivering public value for all Australians. Collectively they are responsible for superior standards of service and a standing relationship committee of peer discipline specialists supports this. Their role is to review all client satisfaction surveys to ensure client needs are being met or exceeded. Specifically the committee will: - review delivery standards, quality and client satisfaction; - coordinate support services and project teams; - coordinate all contracts established under the MUL; - coordinate project teams is utilised - Approve methodologies for use; and - Ensure public value is being delivered. The Government Advisory Group has access to a wide range of consultants and contractors to deliver capability. Company Accreditation (Optional) All Government Advisory Group members hold current Australian Government security clearances through our association with the Defence Industry Security Program and members hold one or more of the following accreditations. - Australian Institute of Management - Australian Institute of Company Directors - Australian Institute of Project Management - Australian Computer Society - Institute of Actuaries of Australia - Project In Controlled Environments (PRINCE2) - Information Technology Infrastructure Library (ITIL) Project Management Methodology Kitbag Consulting is experienced and operates within an ISO9001 quality system and its consultants are well-qualified and experienced in a range of industry standards and methodologies such as ITIL, PRINCE2. Kitbag Consulting applies the scalable methodologies to provide flexibility that enables a seamless interrelationship between planning, scheduling, budgeting and controlling elements of project management. Rather than provide a capability based on a single methodology, Kitbag Consulting offers clients project management frameworks specifically designed to suit their needs, requirements and operating environment. Some of the assignments Kitbag consultants have been involved in are: - Australian Taxation Office (Consultant) Technical Project Management Methodology category, Version 33, September 2011 Team Lead of GST Computerisation and project manage the Reasonable Benefits Limit Project. - Attorney Generals'- Crisis Coordination Centre. Perform high-level enterprise business analysis incorporating process definition of the CCC to support detailed design of systems, processes and facilities. Develop CCC business case with supporting user requirements, integrated with the Parliament House Briefing Room, which supports the development, refinement and exercising of selected high priority CCC systems, people, and procedures. - Department of Defence- CEI Refresh. Rewrite and project manage the rewriting of Defence CEIs and supporting financial and procurement procedures into FINMAN 5 and facilitate high-level feedback from Defence stakeholders. - Defence Science and Technology - Crisis Management Improvement Project. Project support the analytical and science elements of the National Crisis Coordination Capability (NCCC) Program from a people process and technology perspective. Project Management Methodology category, Version 33, September 2011 Organisation Name McKinsey & Company Trading Name McKinsey Pacific Rim, Inc. Contact Mr Thomas Roets Address Level 35, 88 Phillip Street Suburb Sydney State NSW Postcode 2000 Telephone 282731718 Facsimile 282731718 Website Email email@example.com ABN 66055131443 Company Background McKinsey is the distinctive leader in top management consulting with a deep understanding of ICT challenges faced by governments. We have an extensive track record for delivering significant value in government ICT projects, and have a distinctive business-driven approach to ICT in the public sector. McKinsey has over 8,000 consultants and are present in over 80 offices in over 50 countries, and bring cutting-edge expertise in 18 industry sectors and 6 functional areas. We have been serving clients for over 80 years, and our professional legacy includes 1) Professional values and an enduring code of conduct, 2) Top management/integrated problem-solving perspective, and 3) Tailored approach and custom solutions. Our results-oriented Public Sector Practice that has driven measurable improvements throughout several government agencies worldwide. We have a specialised Business Technology Office (BTO) that serves ICT needs of public- and private-sector clients through rigorous focus on impact. The BTO has competence and expertise in technology with deep technical proficiency in systems design and IT architecture. We are objective and independent from ICT product and service providers, i.e., we provide neutral, fact-based recommendations. Company Accreditation (Optional) McKinsey & Company does not engage in any external accreditations Project Management Methodology As part of McKinsey's Business Technology Office, we have a Project Processes & Tools service line that helps clients set up an appropriate project management methodology that is tailored to their needs. This includes the use of industry standard methodologies such as Prince2, RAD, Agile, SDLC, and other approaches. It also looks at the tools required to support the project management methodology that will ensure quality software and high productivity. In some cases of mega projects, the approach has to be tailored for large scale projects vs. smaller projects. Two recent projects include: 1) Introduced Agile project methodology at a major US bank; and 2) Supported the implementation of a mega-project management capability at a major European bank. Project Management Methodology category, Version 33, September 2011 Organisation Name Meta PM Unit Trust Trading Name Meta PM Pty Ltd Contact Mr Simon Garlick Address Level 11, 530 Little Collins Street Suburb Melbourne State Victoria Postcode 3000 Telephone 390176700 Facsimile 396211627 Website www.metapm.com.au Email email@example.com ABN 38697378930 Company Background Company Overview MetaPM is a specialist project management firm dedicated to optimising business performance through project management initiatives. Why Clients engage us Clients engage MetaPM because they know we have a track record of getting the desired outcomes. Our specialist niche We assist organisations in meeting the challenges of change by providing right sized solutions that deliver real business benefits. We aim to offer excellent value for money and pride ourselves on getting things right the first time. Our clients Our clients include organisations that are facing a complex, ever-changing business environment who demand quality in the management and delivery of their change initiatives. To date, we have assisted many leading Australian and multi-national organisations achieve improved business value through the use of our services. Service Blueprint Our integrated family of services combine to deliver sustainable value for our clients. Our services include: Business Improvement Services: Portfolio Optimisation Capability Development Benefits Assurance Project Delivery Services: Project Mobilisation Health and Recovery Project Management Methodology category, Version 33, September 2011 Delivery Support With every assignment we always aim to work collaboratively with our stakeholders to ensure maximum knowledge transfer and lasting business value. Company Accreditation (Optional) Certified Quality Management System MetaPM fully conforms with PRINCE2 in two ways: 1/ MetaPM's standard delivery framework, PMF incorporates PRINCE2 as well as elements of the PMBoK and proprietary components not provided in PRINCE2, such as Benefits Management and PMO 2/ MetaPM specifies Practitioner accreditation as highly desirable during staff recruitment and offers all employees full support for accreditation during the first year of employment. Process of Achieving Certification In addition MetaPM has initiated an internal assessment of the business case for becoming a PRINCE2 accredited training organisation. A positive decision is dependant upon the extent to which external training on PRINCE2 will be undertaken by MetaPM as a line of business as well as to achieve accreditation. This assessment commenced on 15 May 2007 and is scheduled for completion by the end of 3Q07 (Sept 30, 2007). The accrediting organisation is the Office of Government Commerce (OGC) UK llc. Department's Requirements and Industry Standards for Quality In line with MetaPM's ongoing commitment to quality, our comprehensive management systems have been developed to the internationally recognised standard ISO9001:2000. Our quality assurance service covers the provision of IT consulting and project management services from initial engagement through planning, design, deployment, integration and transition. Project Management Methodology We have evaluated, selected, developed and implemented appropriate project management methodology, procedures and templates into Unico, Transport Accident Commission, Insurance Australia Group, DeakinPrime, Lonely Planet, PageUp and Dimension Data over the past three years. The objective of the engagements was to assist the clients with the design, development and implementation of a standard project delivery framework, matched to their unique circumstances and needs. The key challenges in developing a framework are both scalability and efficiency. Scalability featured strongly as a requirement because project portfolios include smaller projects with limited budgets and teams through to large, complex projects. The MetaPM approach recognises that the implementation of project management methodologies, procedures and templates encompasses both a development / customisation component as well as a change management focus. The Clients achieved their objectives and a new framework was successfully rolled out at the client sites. The Unico solution incorporated a project roadmap, a lifecycle representation mapped to the SDLC, a project management handbook, a set of minimum templates and checklists and a set of optional templates and checklists. Project Management Methodology category, Version 33, September 2011 Organisation Name Oakton Services Pty Ltd Trading Name Oakton Pty Ltd Contact Mr John Lewis Address 45 Wentworth Avenue Suburb Kingston State ACT Postcode 2604 Telephone 262301997 Facsimile 262301919 Website www.oakton.com.au Email email@example.com ABN 31100103268 Company Background Oakton commenced business in 1988 and listed on the ASX in June 2000. Oakton has offices in Canberra, Melbourne, Sydney, Brisbane and Hyderabad (India), and offers services across the lifecycle of systems and a range of different technologies. For over 20 years, Oakton has consistently enabled some of Australia's largest organisations to meet their business and technology needs with a flexible, cost-effective, results-driven approach to service delivery. With a national coverage and over 1300 permanent Business and ICT professionals, Oakton offers depth in a range of services across the lifecycle of business systems and across a range of different technology and industry sectors. Oakton's offers to its clients include: • Consultant experience – Oakton pride itself in providing consultant staff with the right practical experience required to add value to the client environment and challenges. For example, in all cases Oakton Project lead consultants have had a minimum of five to seven years actual experience before taking up project lead roles. • Methodology - Oakton continually develop and update its own intellectual property (methods, processes, procedures) based on its consultant's experience, industry and technology trends, and actual assignment outcomes. • Track record. Oakton delivers what it says it will, and has demonstrable references to illustrate its track record. • Oakton's culture - Practical, pragmatic and business outcome focussed. In June 2007, Oakton merged with Acumen Alliance, a national management and information technology consultancy firm. Acumen commenced trading in Canberra in 1996 and grew to in excess of 350 consultants with a core emphasis on Assurance and Risk Management, Management Consulting (including portfolio, programme and project management) and Financial Management support. The Oakton service offering now includes these consulting services which it gained from the merger with Acumen Alliance. The achievements of the Oakton Group have recently been recognised with the award of the Best Professional Service Firm (Revenue $20-200million) in the recent BRW Client Choice Awards. Project Management Methodology category, Version 33, September 2011 Company Accreditation (Optional) Oakton is a certified P3M3 Accredited Consulting Organisation (ACO). Oakton underwent a full assessment of its management systems by the APM Group to receive ACO status. This status is re- assessed regularly to ensure compliance with APM Group standards. Oakton also has a number of P3M3 registered consultants who have each undergone an APM Group assessment to receive Registered Consultant status. Oakton's delivery and management processes are part of Oakton's ISO 9001: 2008 0-accredited quality system known as the Oakton Business System which is documented and published on the Oakton Portal. Oakton has been certified as complying with the requirements of AS/NZS ISO9001:2008 since January 1997 and is registered as a Quality Endorsed Company under the Quality Endorsed Company Program of Quality Assurance Services, a subsidiary of Standards Australia. Oakton's ISO 9001 certified quality system incorporates Oakton's Development Methodology, which is a deliverable oriented framework. Oakton's Development Methodology is encompassed by a defined Project Management Framework approach that is flexible, customer oriented and result focussed. Oakton's consultants have qualifications and a depth of practical experience in methodologies such as PMBOK, PRINCE 2, MSP, P3O, P3M3, ITIL and tailored methodologies. Project Management Methodology Oakton is able to evaluate, select, develop and/or implement a Project Management Methodology (PMM) based on frameworks such as PMBoK or PRINCE2 to suit the culture/requirements of an organisation. Our capabilities include: Our project managers each have at least five years, or more, experience and are PRINCE2 qualified Oakton also has its own PMMs – including Light Touch and the Project Management Framework (PMF) which is ISO 9001 certified and works with clients to tailor methodologies to suit their needs Relevant technical tools in support of the project management methodologies such as: o Risk and Issues Control (RIC) tracking, monitoring and reporting tool o Status reporting on progress against budget, schedule and deliverables o Maintenance of documentation o Best practice collateral o Training materials o Program/project health checks o Maintenance of quality records o Business case development and review (including benchmarking and cost modelling) Reference sites: Australian Customs Service – Establishment of a Program Management Office Attorney General's Department – establishment and management of a Program Management Office for the National Personal Property Security Register Project Management Methodology category, Version 33, September 2011 Organisation Name Object Consulting Pty Ltd Trading Name Object Consulting Pty Ltd Contact Mr Teesaan Koo Address Level 25 Northpoint, 100 Miller Street Suburb North Sydney State NSW Postcode 2060 Telephone 61294593300 Facsimile 61294593301 Website www.objectconsulting.com.au Email firstname.lastname@example.com ABN 55003682693 Company Background For two decades, Object Consulting has successfully delivered innovative solutions and consulting to Australia's leading organisations. Our 280-strong team delivers projects ranging from business consulting, transformation projects, technical services and specialised training– supported by best practice tools, processes and methodologies. Object delivers high quality, innovative, leading edge solutions to realise business strategy. We are a local, responsive company, consisting of pioneers who believe in continuous innovation. Object investments in intellectual property (iP) and people – translated into deep technology, methodology and industry expertise; for corresponding customer- centric solutions and products. iP helps reduce costs, risks and lead-times of engagements and provides ongoing opportunities to our customers. Object's Practices provide the path to improving capability and delivering innovation to our clients through customer-centric solutions. Our Practice solutions are aligned with our market, customers, technical and other capability requirements and partners. Object invests heavily in staying ahead of the curve to minimise our customers' risk on leading edge approaches. We target selected, proven, leading edge technologies to provide increased productivity, usability and longevity of all our solutions. Additionally our mature and reliable processes from Process Mentor® provides a truly industry leading and unique advantage in IT service firms. Company Accreditation (Optional) Object Consulting uses an ISO9001 compliant process architecture platform called Process Mentor. Process Mentor provides guidance and enhances consistency of outcomes on all Object Consulting engagements. Process Mentor is a commercial product offered by Object Consulting due to the demand for this product and its resulting compliance to both ISO9001 and CMMI Level 3. Object Consulting provides CMMI certification, services, and training and are a registered CMMI transition partner. It is this focus on the quality of outcomes that has placed Object Consulting ahead of many other providers in delivery of ICT management services. Object Consulting's staff are also qualified in the areas of corporate governance, IT Service Management (ITSM), Project Management, Program Management, Portfolio Management, Benefits Realisation, ISO15504 SPICE, among others. Project Management Methodology Object Consulting's proprietary software development methodology, Process Mentor®, is also our Project Management Methodology. The cornerstones of Process Mentor® are project life cycles (Roadmaps), which focus on dividing the project into phases and stages controlled via review gates. Project Management Methodology category, Version 33, September 2011 Within each stage, project activities and deliverables are grouped as Process Units (PUs), and include descriptions of the associated roles and responsibilities. An example roadmap included in Process Mentor® is the PRINCE2 Roadmap, which combines the PRINCE2 methodology with Process Mentor®-specific processes such as Alternative Evaluation and Requirements Definition. All Process Mentor® Roadmaps contain project management activities, which include the management of all aspects relating to the 9 PMBoK Knowledge Areas including scope, time, cost, quality, risk, human resources, communication, procurement and integration. Process Mentor® is particularly strong in the area of risk management with many risk control activities built directly into the fabric of Process Mentor® and executed as an integral part of other processes such as Architecture, Design, Development and Testing. As an example, maturity tracking of all deliverables is used to control the risk of not achieving the required quality at each subsequent phase/stage review gate. Object has a long history in successful delivery of software projects using Process Mentor®. For example our Medium Software Development Roadmap was used to successfully execute two software development projects under the RiskWorks program at ING Australia between 2007 and 2009. AMP have also used Object Consulting for the implementation of their own enterprise project management methodology. Project Management Methodology category, Version 33, September 2011 Organisation Name Oxygen Business Solutions Trading Name Oxygen Contact Mr Datta Supomo Address 4A Whyalla Street Suburb Fyshwick State ACT Postcode 2609 Telephone 404828844 Facsimile 262226501 Website www.oxygenforbusiness.com Email email@example.com ABN 80117187738 Company Background Oxygen Business Solutions (Oxygen) is the leading specialist SAP consulting and services company across Australia and New Zealand. Our passion is delivering great SAP solutions to enable our customers' businesses. It's that simple. Founded in 2001, Oxygen has built a strong track record of growth and satisfied customers whilst retaining a tight focus on innovative SAP solutions and services. Oxygen partners with over 50 customers across multiple industries, including a number of Australian Government departments and agencies. For some customers, we're adding value in small ways with point consulting assignments. At others, we're outsourcing their entire SAP infrastructure. Because we can do it all, we can give each of our customers as little or as much as their business requires underpinned by our unrivalled ability to provide a true end-to-end systems and application service, encompassing application hosting and remote support, along with a full range of SAP consulting and implementation services. Oxygen's 220 highly-skilled and experienced consultants work from offices in Canberra, Sydney, Melbourne, Brisbane, Auckland and Wellington, supporting 3,000 SAP users. Oxygen delivers a complete lifecycle of SAP solutions, is local and works in a close, highly flexible way to help customers achieve the business benefits and outcomes they need. Also, our customers are able to leverage through our parent company, UXC Limited, much broader IT/ICT solutions capabilities. Company Accreditation (Optional) Oxygen is a certified SAP Services Partner, servicing and supporting one of the largest SAP platforms in the region. Oxygen has a strong partnership with SAP, providing rapid end-to-end services for SAP strategy, implementations, enhancements, upgrades and integration. Through numerous successful implementations, Oxygen has an impressive track record and a strong network of SAP consultants across Australia and New Zealand. Oxygen is also a certified Microsoft Partner. Oxygen has been working with Microsoft since its inception in 2001, providing rapid end-to-end .net integrated solutions that support our core SAP ERP capabilities. Oxygen is a lead partner for SAP and Microsoft DUET the first collaborative product between Microsoft and SAP, designed to empower the information worker and provide access to SAP data and functionality directly through Microsoft Office System Outlook Our company quality certifications include: - Professional Services: ISO 9001:2000 Quality Certification Number QEC 5298 Project Management Methodology category, Version 33, September 2011 - Development of Frameworks and Methodologies aligned with the Project Management Body of Knowledge (PMBOK), - The National Competency Standards for Project Management (NCSPM) - Australian Standard AS/ISO 10006-2003: Quality management systems - Guidelines for quality management in projects - Support Services: ISO 9001:2000 Quality Certification Number 149327 - Technical Support Services: ISO 9001:2000 Quality Certification Number QEC 5163. Project Management Methodology Oxygen adopts SAP's Accelerated SAP (ASAP) project methodology to manage and deliver projects for our customers. The methodology includes a set of standard tasks that, when applied by trained and experienced consultants, will assist an organisation in ensuring a successful approach to the conduct of a SAP project. The overall result is the implementation of a cost effective, quality controlled SAP system. We help our customers in the development and implementation of the ASAP methodology for their project environment, including procedures, templates, along with the associated skill transfer and training. The ASAP methodology covers: 1. Project Preparation, in which the project team is established, project standards are defined, and the project work plans are agreed; 2. Business Blueprint, in which the ‗to-be' business processes, organisational structure, technology and data requirements are defined, and the business blueprint document is completed; 3. Realization, in which the system is configured, knowledge transfer occurs and extensive unit testing is completed; 4.Final Preparation, in which integration and acceptance testing are conducted, and end users are trained; and 5.Go-Live and Support, in which the data is migrated from the legacy system, the new system is activated and supported. Our experience with Australian Government, include projects with: - Australian Crime Commission - Department of Education, Employment and Workplace Relations Project Management Methodology category, Version 33, September 2011 Organisation Name Pcubed Trading Name Program Planning Professionals Pty Ltd Contact Mr Greg Mace Address Level 20 Darling Park, Tower 2, 201 Sussex Street Suburb Sydney State NSW Postcode 2000 Telephone 290061609 Facsimile 290061010 Website www.pcubed.com Email firstname.lastname@example.com ABN 54080988754 Company Background Program Planning Professionals or ―Pcubed‖ (www.pcubed.com) is an international leader in providing portfolio, program and project management solutions to the world's top organisations. Founded in 1995 and with over 300 consultants working globally from offices in Australia, North America, Europe, and Asia, Pcubed supports clients in all industry sectors, to deliver business results. Pcubed specialises in establishing proven programme and project disciplines and leading edge technologies in the rapid deployment of client business change in an ICT environment. We have built our reputation by working seamlessly with clients on over 2000 engagements and delivering measurable results in complex and challenging environments. Pcubed recognises that successful ICT-enabled change depends not only on the basics of managing project outputs, but on the entirety of governing change, including managing demand, benefits, scope, risk, communications, business change impact, resources, and quality. Collectively, these form the building blocks of an effective ICT-enabled change management strategy. With years of experience in successfully delivering complex, critical programmes in global corporations and government, Pcubed stresses rapid delivery of pragmatic, scalable solutions that help make ―every project successful‖. Pcubed Australia has offices in Canberra, Sydney, Melbourne, Brisbane and Perth and corporate offices all over the globe. Company Accreditation (Optional) Pcubed has the following company accrediations: • Accredited Consulting Organisation (APMG accreditation) for consulting in OGC methodologies including P3M3TM, MSP TM, PRINCE2®, P3O® etc.) in Australia and UK. • Accreditted P3M3TM assessment company on the AGIMO panel. • Microsoft Gold Certified Partner with specialist ‗Gold competancy' in Portfolio and Project Managerment in Australia and overseas, covering Microsoft EPM technologies. • Accreditted on GITC and/or supplier panels for most Australian government juristictions including Commonwealth, Queensland, Victoria, NSW and local government. Project Management Methodology category, Version 33, September 2011 Supporting our Company credentials our consultants have extensive ICT experience and a range of accreditations including: • Microsoft Certified Technical Specialist (MCTS) • APMG-Australasia, Registered Programme and Project Management Consultant (RC) • PRINCE2® Practitioner • Managing Successful Programs™ (MSP) Practitioner • Australian Government Gateway Review Process • PMI Project Management Professional (PMP) • Project Management Institute (PMI) Membership • Australian Institute of Project Management (AIPM) Membership Project Management Methodology Pcubed consultants partner with senior leaders in their client's organisation to develop and implement a standard project management process framework. This resulting set of best-in-class processes – collaboratively enhanced or developed leveraging Pcubed's intellectual property – provides the organisation with the ability to more effectively deliver complex business-focused change initiatives and creates a foundation for long-term sustainable delivery. Pcubed is trained and experienced in all the major methodologies (OGC's PRINCE2, MSP), PMI's PMBok, as well as ancillary methodologies such as SDLs (RUP, DSDM, etc), ITIL and Six Sigma. We understand the interdependencies between management and product development lifecycles and methods and can advise the client on the most appropriate combination to deliver a specific programme or project. Pcubed has also produced bespoke methodologies for clients with very specific internal needs and constraints. Pcubed's way of working is to deliver consultancy value alongside hands-on delivery. Our approach is to understand and leverage existing knowledge of our client, making best use incumbent resources and where possible working alongside client resources to facilitate mentoring and knowledge transfer Pcubed has successfully delivered Project Management Methodology services to include the Australian Taxation Office, Smorgon Steel, and Gold Coast City Council. Project Management Methodology category, Version 33, September 2011 Organisation Name PricewaterhouseCoopers Trading Name Contact Mr Ash Bassili Address 44 Sydney Avenue Suburb Forrest State ACT Postcode 2603 Telephone 02 6271 3641 Facsimile 02 6271 3641 Website www.pwc.com/au Email email@example.com ABN 52780433757 Company Background PricewaterhouseCoopers Australia (PwC) brings the power of our global network to help Australian businesses, not-for-profits and governments assess their performance and improve the way they work. Growing from a one-man Melbourne accountancy practice in 1874 to the worldwide merger of Price Waterhouse and Coopers & Lybrand in 1998, PricewaterhouseCoopers Australia now employs over 6,000 people and provided services to 80 per cent of the ASX 200 in FY10. PwC is brimming with energetic and inspirational people from all backgrounds – accounting, arts, business, economics, engineering, finance, health, law, tax – who ensure our clients receive the depth and breadth of insight and perspective required to negotiate an increasingly complex global environment. Across our Advisory, Assurance and Tax & Legal lines of service, we offer a breadth of services that provide our clients with a range of end-to-end solutions. From improving the structure of the Australian health system, to performing due diligence on some of Australia's largest deals, to working side-by-side with entrepreneurs and high-net-worth individuals – our teams bring a combination of knowledge and passion to addressing the risks and opportunities facing our community. PwC's aim is to set new standards in responsible leadership, working with our clients to create value and sustainable solutions. We realise that it takes more than rhetoric and good intentions to remain a leading professional services firm. It is a mission requiring a daily commitment to innovation and investment in our people, and to continuing a legacy of collaboration with our clients and the communities in which we live. Company Accreditation (Optional) Company accreditation and/or certification status e.g. ISO9001 certified Quality Management System, Capability Maturity Model Integration (CMMI) appraisal certification status, Project Management Methodology PwC has leveraged our global project experience to identify six pillars of project excellence. Effective management of each pillar through the project lifecycle increases the overall prospective of project success. PwC uses a variety of formal methodologies for the detailed work tasks and steps agreed as part of project initiation and wider project management, such: The PwC Project Office Methodology Project Management Methodology category, Version 33, September 2011 The Enterprise Project Portfolio Management (EPPM) Methodology UK Office for Government commerce's PRINCE2® (PRojects IN Controlled Environments) and Managing Successful Programmes (MSP) and Portfolio, Programme and Project Office (P3O) Guidance Project Management Institute (PMI) approaches Our recent experience includes: Refined Railcorp's Project Management Methodology to ensure that training provided on the Fundamentals of Project Management was clear and communicated consistent messages. This included the delivery of 40 PM training courses. PwC also developed their Project Risk Management guidelines which were in-line with the enterprise wide risk management strategy, including ICT projects, requiring the delivery of 13 PRM courses and the development of standard project office templates for use in a major strategic projects.Following a 6 week Project Assessment for TNZ AAPT, which included SMART Project Recovery, PwC was engaged to drive the delivery of the HYPERBARIC proof-of-concept for a 3 year (AUD100M) business critical transformation program, and subsequently the first phase with project locations in Australia, Austria and China. Services provided include Program Governance and Management, Project Management Office, Solution Integrity, Operational Intensive Support and Quality Assurance. Project Management Methodology category, Version 33, September 2011 Organisation Name professional continuity Trading Name professional continuity Contact Mr Paul James Address suite 2.01 12-14 Solent Circuit Suburb Norwest Business Park, Bella Vista State NSW Postcode 2153 Telephone 1300806606 Facsimile Website www.professional-continuity.com.au Email firstname.lastname@example.com ABN 32133084081 Company Background Professional Continuity is a consulting, technology solutions and outsourcing company. Professional Continuity believes that it is the delivery of a solution that solves an issue within an organisation. The correct solution can take many forms and is driven primarily by the business needs of our clients. Professional Continuity collaborates with our clients to help them become high-performance businesses. Our services include Consulting, IT Services, and IT Resourcing. These streams can operate independently or in conjunction with one another to provide the most comprehensive and effective solutions for our clients. With over 15 years' experience in both the private and government sectors Professional Continuity's Managing Director Paul James has successfully delivered and aggregated advisory services to some of Australia's leading organisation including NRMA, Australian Broadcasting Corporation, The Recovre Group, Dell, Coles and the Commonwealth Bank of Australia. Professional Continuity has developed and implemented ―on demand‖ advisory, services across advisory, solutions, support and resourcing that enables organisations to scale and leverage current internal knowledge capital with Professional Continuity expertise when required to deliver comprehensive project and advisory outcomes. Professional Continuity is an example of an organisation that truly partners and delivers Company Accreditation (Optional) Professional Continuity does not engage in external accreditation and certification Project Management Methodology Professional Continuity has developed a proven project delivery process, which combines PRINCE2 for project management. This approach is based on our experience in developing workplace technology solutions for both large and small organisations. Professional Continuity distinguishes between its project management and software development methodologies. The project management methodology is based on the de facto standard PRINCE2 (Projects IN Controlled Environments), and provides an approach to managing projects within a clearly defined framework. In addition, Professional Continuity believes PRINCE2 methodology provides a common platform for communication of project management processes and procedures. Professional Continuity recently utilised Prince2 methodologies to successfully deliver a project outcome at the Australian Broadcasting Corporation. It assisted in project engagement enabling the project team a rigorous platform to design a business case for a recent web content management project start-up. From here the methodology assisted Professional Continuity plan and identify activities and cost estimation; assess project progress and capture and escalate project issues to Project Management Methodology category, Version 33, September 2011 management steering committee. Professional Continuity also leveraged the PRINCE2 methodology to establish robust change control functions for a recent technology rollout project performed for NCR. Professional Continuity was responsible for delivering a project that swapped 4500 point of sales system devices to 350 Coles stores across the country. The PRINCE2 project methodology enabled Professional Continuity to effectively manage hardware quality control through the use of a Quality assurance champion who managed the project inventory throughout the project life-cycle. Project Management Methodology category, Version 33, September 2011 Organisation Name Project Outcomes Pty Ltd Trading Name Project Outcomes Pty Ltd Contact Mr Paul Newall Address Suite 11, 7 Beissel St, Australian Swimming House Suburb BELCONNEN State ACT Postcode 2617 Telephone 0262517133 Facsimile 0262517144 Website www.Project-Outcomes.com.au Email email@example.com ABN 86086686811 Company Background Project Outcomes has been providing professional services to a range of Commonwealth Departments and agencies for over ten years. The Company has demonstrated its capability and capacity to manage the delivery of a range of support services in the ICT field. Project Outcomes team of consultants have deep experience, impressive qualifications, and relevant supplementary training. All are either members of, or are eligible for membership of, the Australian Institute of Management, Australian Institute of Project Managers, Project Management Institute, Institution of Engineers, Australian Computer Society, Software Engineering Institute, the Australian Performance Measurement Institute or the Australian Institute of Company Directors. All tasks operate within the Project Outcomes Quality Management System. The company supports clients through either direct participation within the client's team as individuals or small teams, or by developing and delivering consultancy support products. Each task requirement is assessed with the customer to determine the best method of service delivery in order to provide resourcing that is effective and efficient. Project Outcomes skill base covers: -Project Support, -Operating Concept Development, -Requirements Definition, -Test Concept Development, -Systems and Software Engineering, -Communications Engineering, -Electronics Engineering, -Platform Engineering, - Acquisition and Sustainment Logistics, and -Business Support Management. Company Accreditation (Optional) Project Outcomes has been accredited as a Recognised Defence Supplier for over 5 years. Since its incorporation in 1999, Project Outcomes expertise has also been recognised through inclusion on the following Commonwealth panels of service providers: - Defence Materiel Organisation Support Services (DMOSS) Panel (27 skill sets) (current); -Defence's Electronic Systems Division's Project Management Support Services Panel (PMSS); -Defence Signals Directorate's Project Support Services; -Defence Land Systems Division's Integrated Logistic Support; -Australian Public Service Commission's APS Development Programs and Related Consulting Services (including for Project Management and Risk Management programs) (ended 2006); -Australian Public Service Commission's Leadership, Learning and Development Panel (2006-2009 and again for the new Panel); -Department of Foreign Affairs and Trade's Management Training; -Defence Information Systems Group's Project Specification and Project Management (recognised sub-contractor); - Austrade's Multi-use List for Procurement Support Providers; -Defence's Risk Management Services; -Defence Simulation Support Services Standing Offer Panel (current); and -Department of Immigration and Citizenship's Procurement and Project Management Advisor Panel (current). Project Management Methodology category, Version 33, September 2011 Project Management Methodology Project Outcomes has effectively supported the acquisition and transition into service of a range of ICT projects through the application of PMBOK and Defence's Project Management Methodology (PMM), which is derived from PRINCE2. Project Outcomes has also provided training for a number of Departments and agencies consistent with PMM and PMBOK over the last 5 years. Example projects include: 1. Significant support to Defence's Joint Project 2030 Phase 7 Joint Command Support System (JCSS) from 2005 to 2007 through provision of Systems Engineering, Integration (Test and Acceptance) and Product Management services. This required close liaison with key stakeholders to inform preparation of project management plans and the review of project documentation (consistent with PMM) including specifications, test procedures and test cases. This facilitated the conduct of effective Test Readiness Reviews and management of project office assets, and assets under construction. Additional responsibilities included: representing the Commonwealth during test activities; participation in monthly progress meetings; attendance at Configuration Advisory Board meetings; and participation in Budget Estimates reviews. 2. Ongoing support to Defence's Joint Project 2008 Phase 3E (Advanced Satellite Communications Terrestrial Infrastructure System (ASTIS)) Project through the provision of: software roll-out management services; logistics support services; transition management services leading to the successful implementation of the ASTIS Primary Injection Facility (PIF) support system and the transition of the PIF to the sustainment and operational authority organisations; and advice to the ASTIS Project Manager on strategies for minimising risks associated with the delivery of the PIF support system. Project Management Methodology category, Version 33, September 2011 Organisation Name Projection Management Consultants Trading Name Adaptive Frameworks Contact Mrs Darilyn Evans Address Suite 709, 343 Little Collins St Suburb Melbourne State Victoria Postcode 3000 Telephone 1300782380 Facsimile 1300782703 Website http://www.adaptiveframeworks.com.au/ Email email@example.com ABN 33105407627 Company Background Adaptive Frameworks is one of the most successful providers of Project Management and Program Management expertise in Australia. Established in 2004, the company specialises in the application of PRINCE2 and Managing Successful Programs (MSP) and provides consultancy and training in these and other best practice frameworks. Adaptive Frameworks focuses on providing assistance to organisations transitioning to consistent best practice approaches. Our consultants have significant working knowledge of both public and private sector projects and programmes equipping them to add considerable value to our clients through real-life experiences. Our list of federal government clients includes: The Department of Veterans Affairs, the Department of Employment and Industrial Relations, Centrelink and the Department of Defence. Other clients include state government departments across Australia and many organisations from the private sector. When providing practical solutions to organisations Adaptive uses its significant project management methodology expertise, particularly PRINCE2, MSP and PMBOK. Company Accreditation (Optional) Accredited Consulting Organisation (APMG) Accredited Training Organisation (APMG) for PRINCE2, MSP and P3O Members of the Australian Institute of Management All consultants are individual members of the Project Management Institute Project Management Methodology Adaptive Frameworks only employs consultants with extensive project and/or programme experience. All have used a range of methodologies including PRINCE2 and PMBoK and receive additional development upon joining our team. Adaptive Frameworks has been involved in the 'refresh'of the PRINCE2 method for release in 2009 and are actively involved in PMI chapters around Australia. When advising on the use or introduction of an appropriate organisational framework, all of this experience and knowledge is in play and knowledge transfer forms a fundamental approach in all assignments. We do not believe that becoming entrenched in an organisation benefits the organisation or the professional standing of Adaptive Frameworks. The embedding of best practice Project Management Methodology category, Version 33, September 2011 can only come from the knowledge and commitment of internal staff and management with advice from experienced consultants on proven successful routes. The path to success includes leveraging effective current practices and weaving them into an acceptable framework based on best practice principles. When we assist organisations to establish PMOs, develop guidelines or to produce templates to assist project management staff, we do this in close collaboration with internal resources and manage all stakeholder interests to help ensure a sustained take-up. Training materials are tailored to the particular environment with Case Studies relevant to the organisation or Department - these materials can be used by internal training staff or Adaptive Frameworks personnel involved in the framework development. Most recent examples include the development of processes and templates for the department of Treasury and Finance in WA, development of a complete framework for the Coventry Group and the establishment of a PMO for the Department of Infrastructure in Victoria. Project Management Methodology category, Version 33, September 2011 Organisation Name Protegic Pty Ltd Trading Name Protegic Contact Chief Executive Officer David Thompson Address Level 1, 5/54 Melbourne St Suburb North Adelaide State South Australia Postcode 5006 Telephone 0458 741 261 Facsimile 1300 558 006 Website www.protegic.com.au Email firstname.lastname@example.com ABN 95104218804 Company Background Protegic is an Australian-owned independent Management Consulting Company working across the full spectrum of project management and specialising in the ICT sector. The company provides strategic and practical project management services-both advisory and delivery-that enable clients to thrive in today's business environment. Protegic assists organisations to drive strategy and business improvement through the application of common-sense and best-practice project management. Protegic's experienced consultants work closely with clients to develop strategy, business and operational requirements and implementation plans to successfully deliver the project, within one division or across the entire enterprise. Protegic has a passion for excellence. Its people strive to deliver beyond the expectations of clients by providing knowledgeable advisory services and delivering quality project outcomes. With offices throughout Australia and in Singapore, Protegic is an active member of the Australian Institute of Project Management Company Accreditation (Optional) Protegic have recently employed a Chief Financial Officer with experience in obtaining the ISO9001 Quality Management System certification for companies. Protegic are in the process of being assessed for ISO9001 Quality Management Systems. Project Management Methodology Protegic offers a strong value argument for project management in an enterprise (Enterprise Project Management). Protegic has developed OPERA (Optimised Project EnteRprise Architecture) methodology and process. OPERA is a strategic and best practice business management philosophy (using projects to turn strategy into reality – Strategic Project Management), covering people, processes, systems and tools. Protegic has a Centre of Expertise (COE) with a central support organisation and community and an organisational project management capability development roadmap. OPERA is applied to executives that work with strategy; the Project Management Office; Project Managers and team members. Project Management Methodology category, Version 33, September 2011 The OPERA methodology draws from: PMI PMBOK (Project Management Book Of Knowledge) and OPM3; ISACA (Information Systems Audit and Control Association) COBIT Control Objects for Information and related Technology as an IT governance resource; OGC's PRINCE 2 (Projects in Controlled Environments); MSP(Managing Successful Programmes); ITIL (I.T Infrastructure Library); CMMI Carnegy-Mellon Capability Maturity Model for Integration; Models from Six- Sigma, ISO 9000, APQC-PCF and ISO 15500 will be incorporated in the future. The OPERA methodology is driven top-down as primary reference to enterprise business process management, and benefits realisation. Our baseline model is the APQC PCF, and is used to classify, assess, project, measure impact and change across the enterprise. Portfolio management is primarily business process based. Secondary focus is on Requirements Portfolio Management. Business Process Management and Business Change Management are fundamental competencies to realising strategic change and benefits. Protegic use their OPERA Methodology with all clients, including: GENESYS (Telecommunications, VIC); Spotless (Asset Management,VIC) and ILUKA (Mineral Sands, WA). Project Management Methodology category, Version 33, September 2011 Organisation Name Providence Consulting Group Pty Ltd Trading Name Providence Consulting Group Pty Ltd Contact Mr Timothy Byrne Address Unit 6, 2 Phipps Close Suburb DEAKIN State ACT Postcode 2600 Telephone 261623023 Facsimile 261623025 Website www.providenceconsulting.com.au Email firstname.lastname@example.com ABN 71932484893 Company Background Providence Consulting Group (Providence) is a professional management and technology consultancy based in Canberra, Australia. Established in 2005, Providence focuses on returning Value for Money in the provision of high-level consulting services. The Providence Team has many years experience in the delivery of end-to-end consultancy services to both Government and Corporate organisations and features a comprehensive team of management experts who can provide the full spectrum of business and technology consulting services. ―Realising Benefits – Driving Accountability‖ is more than a tag line, it is our company ethos. We believe that through driving for and accepting accountability for the delivery of business and consulting solutions, Providence delivers excellent Value for Money, enabling you to realise true business benefits. We take responsibility for the products and advice delivered by our consultants. A significant differentiator between Providence and other top-line consulting firms is the capability, experience and leadership of our consultants. When compared to similar priced consultants, Providence consistently provides greater Value for Money. This value is reflected not only in our record of delivering on time, reducing or mitigating delivery and solution risk and exceeding client expectations, but also in our comparatively low consulting prices. Company Accreditation (Optional) Project Management Methodology The Providence approach to program and project management is based on our people's ability to initiate and implement or to seamlessly join, support and enhance the client's existing project management methodology or program of activities. Our project managers posses the practical knowledge, skills and attributes to accurately analyse complex situations then develop options to deliver the most effective and efficient solution to meet or exceed a client's requirements. Providence project managers possess extensive public and private sector experience that is underpinned by either tertiary and/or competency based qualifications (i.e. PMBoK & PRINCE2). Providence possesses an extensive range of project management tools and templates, as well as a lessons learnt database which can be used to facilitate and support individual and collective knowledge transfer and organisational learning. Providence experience includes: Project Management Methodology category, Version 33, September 2011 Providence was engaged by the CIO Group of the Department of Defence to develop a Project Manager's Handbook applying Industry Better Practices to the management of Application Development Projects. The Application Development Project Manager's Aide Memoire and a supporting Handbook detailed the practices and procedures to be applied in the delivery of an Application Development project through the System Development Lifecycle. Providence was engaged to lead and manage the delivery of the Regional ICT Market Testing project. The project successfully established a 9-year contract, valued in excess of $300m. Providence operated in all, and led application on most of, the nine PMBoK core knowledge areas and processes. Project Management Methodology category, Version 33, September 2011 Organisation Name Reload Consulting (AUST) Pty Ltd Trading Name Reload Consulting Contact Mr Craig Somerville Address 4/33 Woodstock Road Suburb Toowong State Queensland Postcode 4066 Telephone 0733711055 Facsimile 0733711099 Website www.reloadconsulting.com Email email@example.com ABN 15144746412 Company Background Reload Consulting (AUST) Pty Ltd is an experienced strategic business planning, digital strategy and process management consulting firm located in Brisbane. We service clients throughout Australia including Brisbane, Sydney, Melbourne and Canberra and offer a wide range of business, communication and information management solutions, across a variety of industries. Our unique consulting model enables us to have the ability to tailor our consulting services to achieve the scope and intention of the project. Reload Consulting takes a holistic approach in its consulting, providing a range of solutions including strategic planning and management, process evaluation and re- engineering, change management and project management. We have a range of unique capabilities within these areas and have commitment to providing high quality service delivery. Reload Consulting's staff have extensive experience in developing, formulating and implementing organisational strategies for federal and state government departments and large organisations alike. Our consultant's commitment to delivering innovative, practical and measurable solutions results in outstanding outcomes for our clients. Company Accreditation (Optional) Reload Consulting has a range of industry qualifications, including: - ISO 9001:2008 Quality Assured Company and operate under a quality framework; - Queensland Government Quality Assured Supplier; - GITC (Government Information Technology Certified) Version 5; - Part of the Queensland Government's list of preferred suppliers to the ‗Jobs Assist' program; and - Part of the LGAQ's (Local Government Association of Queensland) list of preferred consulting suppliers. Project Management Methodology Using a structured project management approach, Reload Consulting draws strengths from many different areas to provide a total approach to its consultancy. This model is delivered through Reload Consulting's specially designed process of: Discover, Engage, Consult, Deliver and Review. This is in line with the internationally recognised project management framework, the Project Management Body of Knowledge guide (PMBOK Guide) produced by the Project Management Institute (PMI). Examples include: Reload consulting is engaged as the project manager and communications facilitator for the Benchmarker project, an initiative involving Queensland Government's Department of Employment, Economic Development and Innovation in conjunction with the ARC Centre of Excellence for Creative Industries and Innovation at QUT. Reload Consulting provides strategic guidance in the development of the web-based survey and statistical analysis platform, and whilst this project is still in progress, Reload Consulting has ensured the Project Management Methodology category, Version 33, September 2011 achievement and coordinated of the project vision and goals. As a digital strategy project manager for Subway, Reload Consulting develops and implements a range of strategies aimed at analysing online trends and providing strategic business and marketing recommendations. This process involves detailed current state analysis, strategy recommendation and implementation, along with outcome evaluations to ensure the ongoing success of the project. This process has resulted in the client seeing increased return on investment from its digital strategy. Project Management Methodology category, Version 33, September 2011 Organisation Name Revolution IT Trading Name Revolution IT Contact Mr Jamie Duffield Address Level 7, 170 Queen St Suburb Melbourne State VIC Postcode 3000 Telephone 0396002566 Facsimile 0396002533 Website www.revolutionit.com.au Email firstname.lastname@example.com ABN 32107913342 Company Background Revolution IT is the leading Quality Assurance and Testing, management consulting firm in Australia. We help our clients deliver IT projects and have core offerings across Project Management, Requirements Management and Application Testing. We have over 250 staff and offices in Melbourne, Sydney, Brisbane, Canberra, Adelaide and Singapore. Our offering includes delivery consulting, methodologies, tool solutions and training and have worked with over 100 public sector and private sector organisations across Australia. We have various engagements models ranging from providing experienced consultants onsite through to offsite and offshore solutions. We have been the leading HP Software Platinum Partner for 4 years running and are a reseller, 1st line technical support, training and services partner. We are also partners with IBM Rational, Oracle, Agile Academy and SAP and have chosen these strategic partnerships to underpin our solutions. Company Accreditation (Optional) Revolution IT has the following accreditation's; - HP Software Platinum Partner (reseller, certified training, 1st line support, services) - IBM Rational Partner (reseller, services) - SAP Partner (Services) - ORACLE Partner (Services) - AtTask Partner (reseller, services) - Agile Academy Training partner - ISTQB Certified Trainer (Testing and Business Analysis courses) - Australian Computer Society Company Member Project Management Methodology Revolution IT has extensive experience in providing Project Management Methodology consulting services to over 100 public sector and private sector organisations across Australia. The engagements have included the following areas: + Assessment of how project management methodology is used within an organisation + Implementation of standard project management methodology throughout an organisation, including non-IT initiatives + Education and training of project management methodology Case Study 1 Project Name: PMO Implementation at Stanwell Corporation The key objectives of this engagement were to build the maturity of project management in the ICT organisation and establish a PMO, ensuring successful delivery of their current portfolio of work. The framework adopted was based on Prince2 and the processes were integrated with the organisations corporate frameworks and processes. The framework had been an audit requirement and needed to emphasize the benefits realization, project learnings and ensure there were processes and roles for supporting a continuous improvement culture. In addition, we established a consolidated financial and project reporting process, ensured quality assurance Project Management Methodology category, Version 33, September 2011 standards were in place and implemented a performance management and employee develop program for project team members. Case Study 2 Project Name: Technology Project and Portfolio The objective of this project was to enable ANZ Technology to be a source of competitive advantage through the organisation. The project was divided into three sections: deliver the business investment agenda; simplify and standardise; and build a high performing global technology capability. ANZ adapted the PMBOK framework as a starting point for their global project management methodology. Project Management Methodology category, Version 33, September 2011 Organisation Name Rubikon Group Pty Ltd Trading Name RubiKon Group Contact Mr Chris Otley-Doe Address PO Box 1799 Suburb New Farm State QLD Postcode 4005 Telephone 0731030554 Facsimile 0732543789 Website www.rubikon.com.au Email email@example.com ABN 23135108673 Company Background RubiKon is a specialist supply chain consultancy founded on a deep understanding of process analysis and business performance optimisation. With a reputation for delivering value from complex scenarios, RubiKon provides an independent and rigorous approach to solving both localised and enterprise wide business problems. Backed by an impressive track record in the international procurement and defence arenas, our team members thrive on new challenges and are renowned for their innovative and progressive thinking. RubiKon have a wealth of experience in the analysis of business requirements and development of Information Systems. We have a proven track record working with large private companies and Government agencies in direct support as detailed in the examples. The majority of our staff are ex-Defence who have completed similar roles within Defence both in Australia and overseas. These include high profile appointments in the British Army running IS development and delivery programs being responsible for the mentoring of senior officers in their responsibilities as Project Executives within a PRINCE2 structure. Our Staff hold masters qualifications in disciplines related to analysis and development and include a chartered IT professional with the British Computer Society Company Accreditation (Optional) Quality management is an important aspect of any enterprise. The process of Quality management must suit the operations of the relevant undertaking so as to add value to the process and output rather than it dictating the path to achieve the same. At RubiKon we operate in accordance with AS/NZS ISO 9001:2008 and we follow these standards in producing our Quality Management System (QMS) and quality regime. A QMS must be clearly documented and be a tool to assist in the achievement of project and business goals. At RubiKon we are happy to assist in developing an existing QMS to each these standards or to develop one to meet the needs of the organisation. An understanding of the objectives of a quality management system is a vital stage in the process. Communication of requirements and the development of processes that compliment the activities are also important considerations in the process and there is a large degree of interdependency between this skill and process definition and improvement. Continual improvement of the QMS and the operations are a key consideration and has been the focus of implementations completed. Project Management Methodology RubiKon has a wealth of experience in the delivery of projects. Our Staff are PRINCE2 and PMBOK qualified and have designed both program and project structures to deliver Project management support to public and private organisations. ICT Program - An example of RubiKon's Project Management Methodology category, Version 33, September 2011 experience included the development of business requirements in preparation for system design and development. This task was subsequently transitioned into the IT Project Manager role to lead the integration and system configuration teams through the design and development phases. As well as managing a large and multi-facetted team, the lead PM facilitated planning activities to gain input and buy in of the client and vendor teams ensuring the necessary approval gates were achieved on time and to budget. The total cost of the project was $21.9 million, of which the ICT PM was responsible for $15.2 for system implementation costs. The project included embedded internal and external claims and technical staff, specific client leads such and representation from all impacted claims teams. Unmanned Aerial Vehicle Introduction Into Service - Another example is the introduction into service of a UAV for troop operation in Iraq. The total cost of the project was $15.9 million. The project was completed using defence planning, scheduling and estimation techniques applying Project Management Methodology Version 2 (PMMv2). ScanEagle was successfully contracted for, built and delivered to Iraq 3 days ahead of schedule and within budget. It was ready for operational service just prior to arrival of Australian troops in Iraq. Project Management Methodology category, Version 33, September 2011 Organisation Name SMS Consulting Group Limited Trading Name SMS Management and Technology Contact Mr John Kennedy Address Ground Floor, 8 Brindabella Circuit Suburb Canberra Airport State ACT Postcode 2609 Telephone 262797100 Facsimile 262797101 Website www.smsmt.com Email firstname.lastname@example.com ABN 17006515028 Company Background SMS Management & Technology (SMS) [ASX:SMX] is Australia's largest publicly listed consulting, technology services and enterprise solutions company. SMS has revenues in excess of $247 million and around 30% of this revenue dervies from our services in the government sector. SMS employs over 1,400 professionals through offices in Canberra, Melbourne, Sydney, Brisbane, Mackay, Adelaide, Hong Kong and Vietnam. Established in 1986, SMS helps its clients improve their business performance through the implementation of strategy and the delivery of business and technology projects. Industry expertise spans the government, defence, health, financial services, ICT, utilities, mining, gaming and infrastructure sectors. In the Governement sector, we specialise in assisting agencies to implement new initiatives and new policy. SMS delivery is organised along practice lines – Business Process Improvement, Opertaional Learning and Change; Program& Project Services, Application Development, Information and Data Management, Systems Integration and Customer Realtionship Management. The practices all have Prinicpal Consultants and are supported by delivery management which ensures delivery quality is actively managed. What makes us different? SMS Management & Technology differentiaties by: • Providing services that focus on Strategy Implementation and Project Delivery • Providing targeted, end-to-end management and technology services • Offering ‗Delivery Excellence' and services designed to improve business performance • Being a clear alternative to multinational firms • Continuing to leverage our resources, intellectual capital, infrastruture and financial strengths as compared to smaller firms • Maintaining vendor independence, while supporting a client's technology preferences • Working collaboratively with our clients to deliver outcomes and practical results • Employing experienced and multi-disciplined professionals working within a culture which focuses on client success • Specialising in Policy Implementaton Partnering Project Management Methodology category, Version 33, September 2011 Company Accreditation (Optional) SMS's Quality Management System is certified to AS/NZS ISO 9001:2000 standards. SMS is one of only 15 companies in Australia accredited as a registered Project Management Organisation by the AIPM.. All SMS consultants have access to leading research institutions including Gartner and Harvard Business Review: In addition, the majority of SMS consultants hold formal qualifications in industry-shared methodologies, tools & techniques including Registered Project Manager /Master Project Director (Australian Institute of Project Management);/ PRINCE2/ P3M3/ MSP; Project Management Professional certification through the Project Management Institute; Information and Communication Technology management and service delivery (Information Technology Infrastructure Library certified). Project Management Methodology SMS has an extensive project management methodology capability that encompasses the principles of PRINCE2 and PMBoK, and incorporates the experience of more than 200 specific project management engagements for blue chip and large government organisations. All SMS consultants are experienced in the application of mainstream project management methodologies with over 40% maintaining formal accreditation in project management certifications covering PRINCE2, PMBoK and AIPM registrations. Where no established client methodology is in place, SMS adapts the principles of PRINCE2 and PMBoK to suit the client environment. We develop and deliver non-proprietary documents and processes to the client. SMS is recognised by the AIPM as an organisation that has a process to continually improve their project management capabilities on an organisation-wide or enterprise- wide basis. SMS has successfully completed numerous project management methodology engagements including: * Managed the tender process for a 100,000 user Document and Records Management solution for Defence. * Assumed control of and formalised the approach taken to competing projects within the Capability Improvement program within the Child Support Agency. * Provided project managers and a Project Management Office for the logistic systems renewal project within Defence. • Provided project managers and a Project Management Office for the National Solar Schools Programme within Department of Climate Change. Project Management Methodology category, Version 33, September 2011 Organisation Name STRATSEC.NET PTY LTD Trading Name stratsec.net Contact Mr Sean Wood Address Unit 1, 50 Geils Court Suburb Deakin State ACT Postcode 2600 Telephone 0262608878 Facsimile 0262608828 Website www.stratsec.net Email email@example.com ABN 14111187270 Company Background Established in 2003, stratsec is one of Australia's leading independent providers of information risk management services; at the forefront of the information security sector in Australia and the SE- Asian region. Our merger with SIFT in early 2009 further broadened our capability and capacity in the technical sphere of ICT security. We now operate with an employee base of around 50 staff. Our highly skilled and qualified consultants have extensive experience in the successful delivery of large-scale information security, identity and continuity management programs across both public and private sectors. Based in Canberra with offices in Sydney, Melbourne and Singapore and a presence in Perth and Malaysia, our charter is to elevate security and information security management in government and business through a unique, strategic approach: driving business-led solutions enabled by technology. This innovative approach enables our clients to integrate their security programs with their business objectives and operating environments. stratsec delivers services to state government agencies, almost all federal government agencies, along with overseas clients Microsoft, SAIC, SanDisk and the Malaysian Government. stratsec has also worked with several financial institutions and commercial clients, alongside its government and international clients. Company Accreditation (Optional) stratsec consultants have demonstrated their high level expertise and skills for clients on several ICT security engagements; providing the required services in accordance with professional and industry standards as follows. We have the current certifications/accreditations and can be provided upon request: • Canberra office is approved as a Defence RESTRICTED operating facility • Canberra office operates an ISO 9001 Quality Management system through SAI Global; all other stratsec offices to shortly undertake accreditation requirements • Our Canberra office is ISOIEC 17025 accredited • Canberra has a DSD-approved and licensed Australasian Information Security Evaluation Facility (AISEF) to conduct Common Criteria IT security evaluations. • We are close to being approved (under our NATA ISO 17025 status) as a Digital Forensics facility (also in Canberra) – expected in Nov/Dec 2009. • We have submitted our PCI-DSS application (expected Nov 2009) • We have also submitted an application to be approved as a FIPS140 testing laboratory (testing and site visit expected in Nov 2009). At stratsec we also have a very well qualified and accredited team of over 40 consultants who possess a wide range of tertiary and industry qualifications, and maintain a range of formal security and technical qualifications. Project Management Methodology category, Version 33, September 2011 Project Management Methodology Due to the nature of the several large scale ICT contracts stratsec is engaged on, we have always used PRINCE2 to manage our projects. We do not believe in reinventing the wheel and therefore adhere to the recognised best practice programs and project delivery methods. We have also worked very closely with Defence across a wide range of ICT projects, adhering to the project management method (generally PRINCE2) that they require. We have several employees formally trained in PRINCE2 and they, in conjunction with our ISO9001 quality management system, ensure that all our projects adhere to our project delivery system and structure. Currently stratsec is engaged by CyberSecurity Malaysia to assist them develop a Common Criteria Evaluation Scheme. This project is coming to a close after two years of careful planning, training, consulting support and mentoring. This has required very strict adherence to PRINCE2 principles in ensuring that this high profile and strategically important (for both stratsec and the Malaysian government) project is completed on time and within budget. For the Australian Customs Services, stratsec has defined the documentation framework for the multi-million dollar CMR system;we are currently developing supporting policies, risk assessments and security plans for the various components of the system. Project Management Methodology category, Version 33, September 2011 Organisation Name Synergy Management Solutions Trading Name Contact Mr Philip Dartnell Address Suite 128, 2 Endeavor House, Captain Cook Crescent Suburb Manuka State ACT Postcode 2603 Telephone 261083665 Facsimile 299557690 Website www.synergymanagement.com.au Email firstname.lastname@example.com ABN 40092534793 Company Background Synergy Management Solutions is a Sydney based consulting and professional services company. Synergy has a national and international project history and delivery capability, predominantly around the provision of ICT related services. Synergy has an underpinning ethos of facilitating successful business process, systems or cultural change through the application of our Integrity Management methodology and by using Applied Project Management techniques. These have been developed by Synergy's Founder and Managing Director, Ms Susanne Moore, based on many years of experience in managing large scale complex ICT projects, change programs and commercial client-vendor relationships. Synergy was incorporated in 2000 and has been financially viable since inception in 1997. Synergy's experience has been gained over many years across multiple industry sectors: GOVERNMENT Sydney Water Corporation Dept of Agriculture, Fisheries & Forestry (DAFF) Australian Dept of Defence Software Engineering Australia (SEA)-Qld NSW Dept of Primary Industries Country Energy NSW TAFE QLD, Brisbane Qld Dept of Natural Resources BANKING AND FINANCE Kasikorn (Thai Farmers Bank), Thailand American Express Sydney and Hong Kong INSURANCE Insurance Australia Group INFORMATION & COMMUNICATIONS TECHNOLOGY StayinFront, Sydney Mincom, Brisbane CITEC (Qld government) Bay Technology, Brisbane BEA, Thailand Alcatel, Sydney Unisys Australia EDUCATION Project Management Methodology category, Version 33, September 2011 University of Newcastle Macquarie University Company Accreditation (Optional) Synergy's QMS aligns to ISO9001:2000 and is used as the basis for managing Synergy's policies, internal processes, client engagement processes and delivery of consulting services. All Synergy people are empowered to identify and promote innovation and process improvement opportunities. Synergy's MD (Susanne Moore) was a sitting member of the sub-committee that authored AS- 8015-2005: Corporate Governance of ICTand currently sits on AS sub-committee for IT-030-04 ICT Governance of ICT Contracts. Ms Moore was also the founding member of the Queensland branch of PMI, has presented papers at AIPM symposiums and was involved in discussions regarding the introduction of ITIL into Australia. Synergy has not specifically sought accreditation to various industry methodologies such as PRINCE2, CMMI, P3M3, ITIL etc as we believe that these frameworks only define the start point for establishing the relevant core competencies within an organisation and do not address many of the people skills so essential to enabling organisational capability. Notwithstanding, our people are very experienced and our own methodology (Integrity Management) is substantial. We not only know the mainstream methodologies and frameworks such as PRINCE2 and PMBOK in substantial detail, we have higher level business and people skills that ensure these methodologies actually facilitate successful execution. Project Management Methodology Synergy consultants have implemented a variety of lifecycle methodologies based around PMBOK and/or PRINCE2 in private and public sector organisations over a number of years. Some have gained ISO2001 accreditation as well. Synergy has also developed a substantial library of procedures and templates based around PMBOK called the Synergy Lifecycle Implementation Methodology (SLIM) for Project Management which our consultants use if the client does not have a methodology. SLIM is delivered on-line via a collaboration tool called Synergy Anywhere which is based on Microsoft's SharePoint. Synergy offers a range of project manager coaching and training courses substantially based around PMBOK. We are able to tailor these courses to incorporate a client's lifecycle methodology. Also, based on our Applied Project Management techniques, we specialise in one-on-one mentoring with project managers, but with an emphasis on the essential soft skills that project managers require. Synergy can also assist in the establishment of a project manager centre of excellence and the introduction of internal peer to peer reviews for project managers to foster sustainable ongoing improvement. Relevant examples: University of Newcastle - Synergy reviewed project management practices and the establishment of selected project management lifecycle methodology. ING Australia - implemented a Project and Portfolio Management system and revised the project lifecycle methodology (PRINCE2) to incorporate the new system. Change management of all project managers and stakeholders was part of this scope. Project Management Methodology category, Version 33, September 2011 Organisation Name SYPAQ Systems Pty Ltd Trading Name SYPAQ Contact Mr David Vicino Address Level 5, 441 St Kilda Road Suburb Melbourne State VIC Postcode 3000 Telephone 0407 150 397 Facsimile 03 9867 8900 Website www.sypaq.com.au Email email@example.com ABN 90058352122 Company Background Since 1992, SYPAQ (ABN 90058352122) has been providing advanced consulting and training services in proposal support, strategic planning, project management, business analysis, systems engineering, systems development & test, systems support strategies, reliability engineering and quality assurance with a focus on effective value-added solutions across a broad range of service applications and technologies in the Defence Aerospace, Information Technology, and Telecommunications industries. SYPAQ has been successfully operating for over 13 years using proven and scalable processes and methodologies and has an established track record in managing the delivery of complex business- driven projects on time, within budget and above expectations. SYPAQ is vendor and supplier independent and works to ensure the most cost effective and efficient solutions without conflict of interest. SYPAQ is currently a member of the following supplier standing offer panels: • DMO Support Services (DMOSS) Standing Offer Panel as a Major Service Provider (MSP); • RPDE; • Victorian Whole of Government E-Services Panel; • Victoria Police Project Management Support Services; • West Australian Whole of Government SPIRIT IT Services Panel; • Customs - Provision Of Consultancy And Business Services Standing Offer Panel; and • CrimTrac ICT Contract Personnel Services Provider Panel. Company Accreditation (Optional) SYPAQ has negotiated and executed formal strategic agreements with Institute of Engineers Australia (IEA) and Australian Institute of Project Management (AIPM). This is part of the SYPAQ Professionalisation strategy which will reinvigorate and align our workforce development to that of our major client (Defence). This will result in improved organisational effectiveness via formal Professional Development Programs (PDPs) with IEA and AIPM, leading to CPENG and RegPM accreditations respectively. Project Management Methodology category, Version 33, September 2011 SYPAQ has a Quality Management System certified by Lloyd's Register as compliant under ISO9001. SYPAQ is also proud to be an active national corporate member of the following industry associations: • Australian Information Industry Association (AIIA); • Australian Industry and Defence Network (AIDN); • Canberra Business Council; • Australian Institute of Project Management (AIPM – Strategic Partner); • Defence Recognised Supplier Scheme; • Engineers Australia; and • Systems Engineering Society of Australia (SESA). Project Management Methodology SYPAQ has documented Project Management Service processes, which are based on PRINCE2/Managing Successful Programmes (MSP) and map effectively into all recognised project management methods and standards, including PMMV2 and the International Project Management Body of Knowledge (PMBOK). Accordingly, it is expected that SYPAQ processes and personnel will seamlessly integrate into, and comply with, Commonwealth Project Management Services business rules and requirements. Telstra engaged SYPAQ to upskill Telstra's Project Managers. SYPAQ designed and applied a suite of interview questions against Telstra's Product Development Lifecycle as part of SYPAQ's Performance Enhancement Program (PEP). The head of Telstra's Program Management Office was closely consulted regarding the construct of the questions and approach. The required Proficiency level for Telstra's Project Managers was determined following focus group discussion. Telstra's process steps were also mapped to the Australian Qualifications Framework, Australian Institute of Project Management RegPM assessment and PMI's PMBOK (Project Management Body of Knowledge). Project Management Methodology category, Version 33, September 2011 Organisation Name Tanner James Management Consultants Pty Ltd Trading Name Contact Mr Daniel Oyston Address Level 4, Law Society Building, 11 London Circuit Suburb Canberra City State ACT Postcode 2601 Telephone 1800774623 Facsimile 261620462 Website www.tannerjames.com.au Email email@example.com ABN 91063977284 Company Background Tanner James is a national company with a head office based in Canberra. Since 1994 we have provided programme and project management training and consulting services to a wide diversity of public and private sector clients. We specialise in non-proprietary programme and project management methods in use by the project management community, including MSP, PMBOK and PRINCE2. In fact, Tanner James introduced both the MSP and PRINCE2 methods to the Australian market. Over the last 12 months, Tanner James has delivered over 800 Face-to-Face training courses with a value in excess of $2m. These figures include in-house courses to over 60 different public and private sector organisations, with the remainder being delegates at our regular public training sessions. In Canberra, we understand the needs of Federal Government Departments and the challenges they face bringing Government initiatives and parliamentary legislation to fruition. Our Federal Government client list includes; Department of the Treasury, Attorney-General's Department, ComSuper, CrimTrac, Australian Customs Service, Department of Defence, Department of Education Science and Training, Department of Foreign Affairs and Trade, Department of Family and Community Services, Australian Taxation Office, Murray Darling Basin Commission, Department of the Environment and Water Resources, and Child Support Agency Company Accreditation (Optional) Tanner James is a training organisation and management consultancy. We are accredited as an MSP Accredited Consulting Organisation (Office of Government Commerce - APMG/MSP/ATO, Registration Number MSP/ATO/038) and a PRINCE2 Accredited Training Organisation & Accredited Consulting Organisation (Office of Government Commerce - APMG/P2/ATO, Registration Number P2/ATO/001) Tanner James is a Registered Training Provider (RTO - Registration Number 88098) through the Australian Quality Training Framework. We have a full understanding of the processes involved in conducting training and assessment leading to the issue of nationally and internationally recognised qualifications. Tanner James' evaluation strategy for existing education and training services are based on the competency-based framework of the Australian Quality Training Framework. All Tanner James training providers are Certificate IV Assessor and Workplace Trainer qualified (BSZ40198/TAA40104). Tanner James is an Australian Government Endorsed Supplier (Tanner James Certificate Number 1521, Issued on 25 May 2000 by the department of Finance and Administration, Last renewed 27 September 2004) As an international ATO and ACO Tanner James have additional requirements placed upon relating to a Quality Management System which exceeds AQTF standards. Tanner James has a QMS designed Project Management Methodology category, Version 33, September 2011 by the Managing Director (John Howarth - who is an expert in ISO9000-based Quality Management) which complies with ISO9001. Project Management Methodology Tanner James has provided programme and project management training and consulting services since 1994 to diverse public and private sector clients. We specialise in non-proprietary programme and project management methods used by the project management community, including MSP, PMBOK, PRINCE2 and Agile DSDM Atern. We hold PRINCE2 Accredited Consulting Organisation (ACO) certificate number P2/ACO/01 to deliver the Office of Government Commerce's PRINCE2 consulting services. We also integrate OGC's Agile Dynamic Systems Development Method Atern method of software development with PRINCE2 to combine a method for project management with a method for agile project delivery. Our clients have implemented PRINCE2 and PMBOK frameworks and methods, blended methods and flexible multi-tiered methods. Consultancy services have been delivered on several hundred programmes and projects worth in excess of 30 billion dollars. Our consulting is supported by a full-service learning and development capability. As an ACT-based Registered Training Organisation (RTO Code 88098), we deliver accredited training under training packages BSB01 and PSP04, PRINCE2 (Accredited Training Organisation P2/ATO/01) and Managing Successful Programmes. We offer full PMBOK capabilities, including Assessors for the AIPM Registered Project Manager Scheme. We have trained over 16,000 people in over 60 public and private sector organisations in programme and project management. Tanner James developed the Defence CIOG and the ATO project management methods. Project Management Methodology category, Version 33, September 2011 Organisation Name Tarcus Pty Ltd Trading Name Contact Mr Tarquin Ralph Address 4 Solander Place Suburb Yarralumla State ACT Postcode 2600 Telephone 414671583 Facsimile 262605214 Website Email firstname.lastname@example.com ABN 19079612721 Company Background Philosophy Tarcus Pty Ltd is a Canberra based consulting firm founded on the belief that small to medium engagements can be much more stimulating and fun than large engagements but still require the same disciplines and techniques to be successful. Consequently it engages only staff and associates who have many years of experience in large consulting but who now want to bring their skills to bear on smaller projects. This provides exceptional capability and value and greater certainty around outcomes. Expertise Tarcus provides: - Program and project management - Change management - Strategy development and program planning - Business analysis, modelling and business case development - Management consultancy and business improvement services - Quality assurance and program review - Mid-sized systems design and delivery - Risk and issue management - Service design and delivery - Performance management and monitoring - Governance Company Accreditation (Optional) Project Management Methodology Tarcus uses a range of standard program and project management methodologies and has experience with both Prince2 and PMBOK. It used the later to develop a Project management methodology for the Australian Public Service Commission. Project Management Methodology category, Version 33, September 2011 Tarcus helped introduce the concept of Earned Value into Centrelink's Refresh Program Office and provided led Program Management workshops at the start of the Child Support Agency's Change Program. It is currently working with the infrastructure groups within Centrelink to develop Work Breakdown structure for its infrastructure program. Tarcus has developed a proprietary, five step Transition Methodology which was used to transition Refresh capability into the operational environment. Project Management Methodology category, Version 33, September 2011 Organisation Name Terra Firma Pty Ltd Trading Name Contact Mr Mike Hobson Address Suite 3, 86 Giles Street Suburb Kingston State ACT Postcode 2604 Telephone 02 6295 3944 Facsimile 03 6239 4974 Website www.terrafirma.com.au Email firstname.lastname@example.com ABN 56072536700 Company Background Terra Firma provides focused and specialist services, delivering certainty to projects or business transformation by analysing, documenting and managing all facets of the initiative utilising industry leading practices and approaches. Our key portfolios are: Business Transformation, Business Analysis, Project Management; and Learning Development. Terra Firma is headquartered in Melbourne and has over 160 personnel employed across Melbourne, Canberra, Adelaide and Sydney. We provide our services across multiple industries. During our 12 years of operation Terra Firma has successfully completed in excess of 240 Government engagements, and last year was nominated as a finalist in the Telstra Vendor Awards. Our focus is on delivering key business outcomes by using proven techniques and qualified specialists who are accredited, industry-experienced, and independent. Our approach to providing professional services is based on routine and detailed review by senior managers responsible for service delivery. Specific to the AGIMO, Terra Firma has specialist expertise in business and systems project implementations, organisational change, business systems development and ICT infrastructure deployment. Terra Firma's Project Management methodologies are closely aligned with PMBOK and PRINCE2, as well as components from other best practice methodologies, which have been developed and refined successfully over many years in the Australian marketplace. Company Accreditation (Optional) Terra Firma is an Endorsed Australian Government Supplier and is a member of various Government panels. Many of our consultants carry certification to project management methodologies and standards such as PRINCE2, and the Australian Institute of Project Management's (AIPM) RegPM qualifications. Our education and training strategies include encouragement for postgraduate studies in Project Management and accreditation to the Australian Qualifications Framework (AQF) Level 5 Project Management competency level (equivalent to AIPM's RegPM program). We contribute to standards development, examples including: the Earned Value Management Australian standard (AS4817), development of the Corporate Governance of Information and Communication Technology standard (AS8015 - in which we have been contributors and reviewers), and leading the development of the Earned Value competency standards for the Project Management Methodology category, Version 33, September 2011 AustPMA. Our Business Continuity Plans adopt a rapid engagement approach that is aligned to the BCM process as endorsed by Australian Standard (HB221). Terra Firma has a Quality Management System based on the requirements of the ISO 9001 standard. Integral to our quality strategy, we have the flexibility to work with existing methodologies, such as ISO standards, Six Sigma, CMMI, etc., as well as bringing proven methods and best practices to bear where appropriate for our client. Project Management Methodology Terra Firma assists organisations in developing Project Management methodologies via a structured process including; review and assessment of existing process and practice against an appropriate models; establishment of a project to manage changes required; implementation of organisational change to achieve target maturity level; and ongoing monitoring and mentoring to underpin change. Through this process we ensure effective improvements in capability based on industry standards including Prince2, EVM, PMBoK and our own extensive experience. Terra Firma was engaged by Westfield to develop customised, fully integrated project management processes and control tools based upon best practice Project Management Methodologies. A two-part approach was undertaken: Defining a targeted-series of incremental improvements in Project Management Practice to achieve some quick wins with the aim of bringing all projects into a common program of work, with common practices, integrated resource management and consistent reporting; and Providing a fully documented system suitable for on-line implementation including: End-to-End Project Management Framework and detailed procedures; Matching sets of templates and examples; and Training and induction materials. Terra Firma were engaged by the Defence Materiel Office to provide a Subject Matter Expert for the Improve Project Scheduling and Status Reporting (IPSSR) project, whose role was: Coaching nominated DMO project office personnel in the IPSSR methodologies; Development of standard IPSSR templates, views and reports; Development/update and quality review of Standard Operating Procedures; and Providing support to DMO projects adopting the tools and principles of IPSSR. Project Management Methodology category, Version 33, September 2011 Organisation Name The Birchman Group Asia Pacific Pty Ltd Trading Name Contact Mr Peter Mahoney Address Level 8, 256, St Georges Terrace, Suburb Perth State WA Postcode 6000 Telephone 289232533 Facsimile 289232525 Website www.birchmangroup.com Email firstname.lastname@example.com ABN 15116571361 Company Background The Birchman Group is an independent, international management consulting company that combines international experience and capability with local knowledge, relationships, and focus. We deliver value to our clients through organisation, process, and technology change and have developed a culture that revolves around: knowledge, integrity, partnership, pragmatism, and focus. Birchman has been instrumental in delivering consulting services to an impressive global client base. Birchman operates in 4 continents – and in Australia has more than 150 consultants based in offices in Perth and Sydney. We deliver consulting engagements to key clients in the Public Sector including: Western Australia Police, NSW Police, WorkCover Western Australia, NSW Attorney General's Department, WA Department of Health, and University of New South Wales. We are a flexible, agile organisation that takes pride in our ability to solve our client's problems. Birchman is renowned as an independent provider of Value Management services that: Delivers greater alignment of investments with business objectives, Determines and communicates the overall value of investments, Increases the value realised from new initiatives, Effectively implements major transformation programmes, Quantifies, justifies and optimises spending, and Reduces costs and optimises expenditure. Company Accreditation (Optional) Project Management Methodology Birchman Group places Project Governance as a subset of Corporate Governance that focuses specifically on the areas related to project activities including: Portfolio Direction, Project Sponsorship, Project and programme management and efficiency, and Disclosure and reporting. Birchman's primary activity is to focus on an effective governance framework; to eliminate the risk of project failure, ensure the right projects are selected for implementation and ensure they are done right, or even better, time after time. Project Management Methodology category, Version 33, September 2011 During the project delivery phase Birchman drives key governance processes to ensure the project delivery exceeds expectations in the areas of scope, quality, risk, budget, time which leads to the delivery of the expected benefits. Our methodology also ensure projects, that have a focus on revenue generation or cost cutting, also report any significant changes in costs, risks or completion date that will impact the timing of future cash inflows and outflows to the corporation. Consequently, we also include in project governance the monitoring and forecasting of the impact of project performance on overall corporate performance to meet their required reporting obligations. Recent engagement examples include: - Birchman was engaged by National Lifestyle Villages (NLV) to conceptualise, develop and implement an integrated governance framework within the PMO to enable effective project tracking and governance. - Birchman created a Roadmap for, and then implemented Project Management Methodology category, Version 33, September 2011 Organisation Name The Boston Consulting Group Pty Ltd Trading Name As above Contact Mr Axel Hofmann Address Level 52, 101 Collins Street Suburb Melbourne State VIC Postcode 3000 Telephone 293235600 Facsimile 293235666 Website www.BCG.com Email firstname.lastname@example.com ABN 70007347131 Company Background The Boston Consulting Group (BCG) is widely regarded as the global leader in strategy consulting and has offices in 66 cities around the world, including Sydney, Melbourne and Canberra. Our global ICT Practice has 750 consultants and brings together business insight and ICT to achieve extraordinary impact. In the past five years, BCG has undertaken over 1,300 ICT projects for some of the world's largest organisations, working with CIOs and CEOs to shape their strategic agenda. Our ICT Practice has five focus areas: Strategy, Transformation, Sourcing, Organisation and Performance, each one with various sub-topics. We remain strictly independent of product and service providers to ensure we provide objective and unbiased advice. We have worked with many Australian public sector agencies, including the ATO, AusTrade, Centrelink, Defence, DEEWR, Finance/AGIMO, Health and Aging, DIAC, Medicare, and Railcorp. Our highly effective stakeholder management skills and experience has resulted in a perfect track record for delivering public sector projects in difficult stakeholder environments on-time, on-budget and with high levels of client satisfaction. We have received three BRW-St George Annual Client's Choice Awards – ‗Best Large Consulting Firm' (2006 and 2008) and ‗Most Innovative Consulting Firm' (2007) – based on a survey of over 10,000 senior executives. Company Accreditation (Optional) BCG does not engage in external accreditation and certification Project Management Methodology Helping organisations to improve project management disciplines is a core component of the ‗Transformation' focus area of BCG's global ICT Practice. Effective project management and governance is essential to ensure on-time, on-budget delivery of ICT projects and realisation of benefits and anticipated outcomes. Our project management methodology draws on proven tools in each ‗knowledge area' of the Project Management Body of Knowledge (PMBoK) and the PRINCE2 project management process. Our methodology ensures that appropriate planning, structuring, tracking and reporting, and decision-making tools and processes are in place to facilitate project implementation. We also recognise the need for communication and change management processes to ensure appropriate awareness and buy-in during the project and for the organisation to implement the business process Project Management Methodology category, Version 33, September 2011 changes in an effective and sustainable way. We have a range of proprietary diagnostic tools, such as the Buy-in Index or Ready, Willing and Able assessment, Roadmapping and our DICE assessment, to support our projects in this area. Recent project examples include: 1) Reviewed the project management tools, frameworks and processes used by a major federal agency for ICT projects against industry standard frameworks and best practices. This covered a range of areas including project scoping and prioritisation, dependency management, risk management, financial management, benefits realisation, release management, communication and change management. 2) Development of a comprehensive ICT Project Management methodology and toolkit for a major international airline, including a comprehensive process definition handbook and templates. Project Management Methodology category, Version 33, September 2011 Organisation Name The Frame Group Pty Limited Trading Name Contact Mr Robert Jackson Address Unit 9, 25 Buckland Street, PO Box 224 Suburb Mitchell State ACT Postcode 2911 Telephone 261226897 Facsimile 261226868 Website www.framegroup.com.au Email firstname.lastname@example.com ABN 48095369403 Company Background Frame is an Australian company with ISO 9001:2000 quality endorsement that provides technology services to a wide range of clients including Federal and State Government Departments and major commercial organisations. We act as a trusted adviser to our customers, using a proven lifecycle approach that is customised to solving their business issues with technology solutions. Our core capabilities are business process consulting, unified communications, information solutions and data centres. Frame's business consulting team can assist your organisation in achieving its short, medium and long-term goals. Areas of specialisation include: strategic planning; implementation planning; governance, risk and compliance (GRC); collaborative communications; business process management (performance improvement and alignment); and sourcing and supplier management. Frame has a demonstrable record of working closely with our clients. We work on building long- term relationships with our clients and work hard on understanding their current and on-going business and technical requirements. Through this understanding we are able to offer them cost- effective, innovative solutions. We provide our clients with ongoing competitive analysis, pro- active initiatives, on-going education and knowledge sharing. Company Accreditation (Optional) Frames memberships, endorsements, partnerships and certifications include the following: Memberships: Corporate Partner, Australian Institute of Management NSW & ACT Limited Member Queensland BICSI Member National Committee of BICSI Australia and New Zealand Member Australian Institute of Project Management (AIPM) Member Information Systems Audit and Control Association (ISACA) ISACA representative at Standards Australia on the Standards Committee IT-030-01, AS8018, IT Governance Corporate member Information Technology Service Management Forum (itSMF) Member Institute Engineers (IE AUST), previously IREE Project Management Methodology category, Version 33, September 2011 Endorsements: ISO 9001:2000 Quality Endorsed Company, QEC 20120 Registered Training Organisation, 2004/08464 Partnerships and certifications: Cisco Partner Microsoft Gold Certified Partner FAST X10 Partner Network Appliance professional services partner Novel Authorized Partner IPFX Certified Partner Computer Associates partner 3Com Gold Partner Cyclades Certified Partner Siemon Certified Designer Authorised Trend Micro Associate Partner A number of Frame consultants hold Federal and NSW Government Gateway accreditation. Project Management Methodology Frame's approach to ICT-related projects and portfolio management is based upon internationally- recognised methodologies, standards and frameworks, combined with practical expertise and experience gained over many years. This approach has the PRINCE2 methodology at its core, enhanced with Frame's own proprietary methods, techniques and systems and is supported by Frame's ISO 9001:2000 quality endorsed quality management system. Frame has demonstrable experience in successfully delivering projects for major enterprises, and Australian state and federal government organisations. As a part of the decision to relocate its headquarters to 30 the bond, Lend Lease Management Services (LLMS) appointed Frame to evaluate the current environment and propose solutions which would contribute to the overall innovation showcased by the 30 the bond project. The project required a sound management methodology to ensure the ICT programme met time, budget and expected outcomes. Frame's project management methodology, was used to design and manage the ICT component of the project. Frame was engaged by Telstra to manage the Australian Taxation Office's (ATO) transition to Telstra products and managed services. Telstra selected Frame because of our independence, track record with other large and complex technology transitions, and our experience in transitioning a solution rather than solely products and services. Some 7,500 ISDN and 3,000 PSTN services across 62 national sites, 6,500 mobile services, billing and reporting systems and associated ITIL service management procedures were designed, implemented and assured. The transition was managed utilising the PRINCE2 project management methodology and adopting the framework of ITIL for all managed services. Project Management Methodology category, Version 33, September 2011 Organisation Name The Nous Group Pty Limited Trading Name The Nous Group Contact Ms Alison Hawkins Address Level 9, 347 Bourke Street Suburb Melbourne State Victoria Postcode 3000 Telephone 386026212 Facsimile 396705750 Website www.nousgroup.com.au Email email@example.com ABN 66086210344 Company Background The Nous Group (Nous) is a consulting company specialising in assisting complex businesses to maximise their performance. We exist to achieve positive influence, which means working with clients whose products and services we believe will improve our society's well being and working on projects critical to our clients' success. We care about and deliver outstanding results for our clients. We typically work on issues we believe promise character, challenge and multiple layers of benefit for the client. We have expertise in strategy, organisational and information driven change, information management and leadership and management development. Nous brings depth of relevant expertise, a rigorous strategic thinking ability and insightful frameworks to its projects with clients in both the private and public sector. Our clients include major state and federal government departments and top ASX listed organisations across several industry sectors including health, human services, financial services, environment, utilities, science and technology. Nous was established in 1999 because its founders wanted to apply their management consulting and leadership development capability to issues that mattered with clients who shared commonality with Nous' values. Company Accreditation (Optional) Nous is an Australian Government Endorsed Supplier. In our governance work, we use the key standards AS/NZS 4360 (a minimum requirement of Victorian Government Risk Management Framework) and the AS 8000 series of standards to identify key governance activities. We have in- depth understanding of AS4360, CoBIT and Victorian/Australian government standard approaches (such as VAGO guidelines for IMT projects, Victorian Dept of Treasury & Finance's Investment Management standards and the ‗Gateway' Review processes of both the Victorian DT&F and the federal DF&R) to identify, analyse, evaluate and treat risk to ensure projects effectively deliver the identified benefits. Nous is expert in Prince2 and other project management methodologies and applies ISO and Australian standards for security threat, risk assessment and strategic security management. Nous consultants are skilled in project management toolsets for risk management and we bring to our work the core competencies of deep expertise in organisational culture and performance management along with organisational change management and the workings of government, including e-Government and government service delivery models. This adds rich insight into risk and success drivers in major government IMT projects. For our information management and technology activities, Nous applies AS8015 Project Management Methodology category, Version 33, September 2011 Project Management Methodology Nous consultants are highly competent project managers who also coach clients in this discipline. Our work is supported by proven project management methods based on Prince2 and PMBOK principles with robust methodology, procedures and templates to deliver project outcomes on time and budget. As an example, Nous designed a Project Management Capability for a major provider of emergency services in Victoria to improve the effectiveness of its operation through standardisation and improvement of project and change management practices. This was driven by a clear understanding of the organisation's business requirements and informed by Nous' own proven methods. Nous designed a capability and plan for skill transfer to help the client implement Prince2 methodology. This clearly supported their business needs and was accepted by the executive team. The project delivered improved support to project managers (particularly at recognised ―pain points‖), simplified project initiation processes, integrated project approval processes and improved service to the executive through project portfolio management and more consistent management information. In another project, Nous facilitated a Project Management workshop for an organisation providing services in the performing arts to develop excellent skills in their project managers. These managers adopted tools and techniques to achieve three clear capability improvements (i) successful projects involving project scoping, costing, pricing and monitoring, (ii) improved management of project plans and performance and (iii) better management of project teams. To support the workshop, Nous provided a range of complementary checklists and tools based on Prince2 methodology for use in management of future projects Project Management Methodology category, Version 33, September 2011 Organisation Name The Strategic Directions Group Pty Limited Trading Name Contact Mr David Robinson Address Level 6, St George Centre, 60 Marcus Clarke Street Suburb Canberra State ACT Postcode 2601 Telephone 1300786566 Facsimile 1300852343 Website www.strategicdirections.com.au Email email@example.com ABN 58103746872 Company Background Since the Company was established in December 2003 in Queensland, Strategic Directions has gained a reputation for delivering high level strategic advice to Federal Agencies, State and Local Government Departments and Commercial Organisations. Strategic Directions is strictly vendor independent, which enables the Company to provide objective, master planning and strategic advice, free from vendor influences. We normally work directly at CEO / CIO / Director level, aligning our Clients' business objectives and strategy to specific ICT requirements. The Company maintains five Practices including:- ICT Strategy / Telecommunications and Networking / Project Services / Data Centre Design and Planning / Telephony and Contact Centres. Recent Federal Agency assignments include:- the preparation of an ICT Strategic Plan to support the Agency's 2007 / 2010 Strategic Plan:- a Technical Architecture Review:- Disaster Recovery Planning:- the preparation of an ICT Services Alignment Review (to align ICT Services with Business Priorities):- prepare a Service Delivery Model:- prepare a Governance and Performance Measurement Plan:- a Data Centre relocation:- and the preparation of a Strategic Telephony and Communications Review. The Company has also recently been appointed to a Federal Agency Panel for the provision of ICT Strategic Advisory services. Strategic Directions has offices in Brisbane, Canberra and Melbourne. Company Accreditation (Optional) The Strategic Directions Group is working towards ISO 9001 Quality Accreditation and expects to be in a position to undergo the QA audit during 2008. The Company has built a reputation for delivering top quality assignments since it was established in 2003. This can be confirmed by references that can be supplied at the appropriate time. All of the Consultants have extensive ICT backgrounds and experience and have either managed their own companies or been in national management positions. As a result we understand the business challenges facing organizations who are trying to provide a business outcome, using the appropriate ICT strategies and plans. Although the Company has strong technical skills we are very business focused and we work with Clients to achieve the right business outcomes. Project Management Methodology category, Version 33, September 2011 Project Management Methodology The Strategic Directions Group has developed and implemented its own methodology for the effective planning and management of projects, and which is similar in concept to PMBOK. It embodies recognized industry standards for best practice, and with our extensive experience delivers successful projects in complex ICT environments. Our templates cover the entire Project Management life cycle including: Business Case, Organization Change, Scoping, Risk, Quality, Benefits Planning and Realization and Reporting and Value Management. We frequently scale and tailor the governance solution required to meet the needs of our clients and incorporate skills transfer and mentoring as part of every engagement. Recent client projects include: Beaudesert Shire Council: We won the tender to project manage the corporate process to replace this organizations local government management system. We did the initial planning and scoping and coordinated the requirements and tender preparation and subsequently managed the evaluation and recommendation of the successful solution. As this exercise transformed the organization, it was run as a high level business change initiative. Beaudesert Shire Council: Although our core skill sets have been largely honed in business / ICT environments, we were retained to successfully rescue a community focused project which was relocating and developing major sports facilities in this shire. Queensland Transport: We were retained to rescue and manage an initiative, in conjunction with another Government agency, which was charged with implementing fixed speed cameras in Queensland by late 2007. We also provided program management and program office implementation capabilities to this organization. Project Management Methodology category, Version 33, September 2011 Organisation Name The Trustee for Pitcher Partners Consulting Trust Trading Name Pitcher Partners Consulting Pty Ltd Contact Ms Christine Wigg Address Level 19, 15 William Street Suburb Melbourne State Victoria Postcode 3000 Telephone 0386105552 Facsimile Website Email email@example.com ABN 40584064318 Company Background Pitcher Partners Consulting (PPC) is a full service business advisory firm which includes a strong and experienced IT Consulting Division. With an indepth understanding of business and technology, PPC is able to provide a diversity of advice and create tailored ICT solutions that achieve tangible benefits. PPC has a national presence, with 42 partners and 520 professional staff in Melbourne alone. The IT Consulting Division has a strong blend principal IT consultants, project managers, business/system analysts and strong development team. PPC is independent of ICT vendors and their resellers. This ensures our advice is independent and objective, and that recommended solutions are in the best interest of our client alone. PPC has a suite of proven methodologies and tools. Our client base is diverse including the following industries – Local & State Govt, Education, Health, Transport, Financial Services, Superannuation, Manufacturing, Primary Industries, Business/Professional Services, Property & Construction. PPC has earned client respect and loyalty through continually exceeding client expectations, transparent communication and integrity. PPC's IT Consulting Executive Director is Frank Zahra; our Managing Partner is Don Rankin. Should our consultants fall short of expectations, both Frank and Don are openly available as a point of escalation and discussion. Company Accreditation (Optional) CISA – Certified Information Systems Auditor; Australian Institute of Project Management (AIPM) – Corporate & Individual accreditations; Microsoft - MCTS; MCP; Gold Certified Partner; Lotus Notes – Certified Lotus Specialist; Accounting Professional & Ethical Standards Board – APES 110 (Code of Ethical Standards); APES 320 Quality Control; Subject to the following Regulatory Inspections – ASIC, ICAA, APEC Project Management Methodology PPC provides the following services in this category – establishment of project management methodology for either enterprise-wide adoption or specifically for IT Departments. Not all clients seek a large Prince2 implementation, but require project controls, standardisation and governance that a large methodology provides. We develop methodologies to meet the client environment and the expected use (now and into the future) of the methodology. Our methodologies allows continual change and amendments as the client environment/experience matures whilst still maintaining a the rigour and standardisation expected. Our client base is diverse. National Foods engaged PPC to implement an enterprise-wide PMO underpinned by a specifically developed project management methodology. Our approach to determining the level of standardisation and control was through a Project Management Methodology category, Version 33, September 2011 series of interviews with senior management, business analysis and divisional key personnel. With only some minor amendments to templates, this methodology is still used some 6 years after its implementation. Over recent years we have undertaken similar implementations at other major manufacturing and professional services environments. Recently Beyondblue engaged PPC to develop a project management methodology specifically catering for their numerous and diverse business projects. The methodology was to be streamlined without any loss of project governance and control, and be interactive with a newly implemented ERP. Through a series of interviews and discussions with Program Executives, project managers and other personnel we developed a concise but practical methodology that that caters for the diverse project portfolio of each Division. Project Management Methodology category, Version 33, September 2011 Organisation Name The Trustee for Third Horizon Trust Trading Name Third Horizon Consulting Partners Contact Mr Steven Metzmacher Address Level 9, 60 Marcus Clarke Street GPO Box 793 Suburb Canberra State ACT Postcode 2601 Telephone 02 6223 1500 Facsimile 294602807 Website www.thirdhorizon.com.au Email email@example.com ABN 77149865113 Company Background Third Horizon was established in 2004 by former Arthur Andersen partners to assist clients in the design and implementation of strategy and business transformation. Our focus on ICT includes the assessment, transformation and implementation of IT strategy, operating models, outsourcing programs, project delivery models, project management methodologies, IT cost management, system evaluation and selection, and program management of large scale ICT implementation programs. The focus of Third Horizon is on being a practical consulting organisation that focuses on implementation to ensure results are delivered. We have grown rapidly since commencement with over 40 experienced consultants in our Canberra, Sydney and Melbourne offices. Third Horizon uses experience and independence to deliver results to clients. We are a privately held, independent firm that does not have alliances with technology vendors. Therefore we do not have any conflicts of interest in the advice we provide. We have structured quality assurance procedures that ensure we do not enter into any relationships that create conflict for our clients. We offer an integrated set of consulting services to a wide portfolio of clients in industries including government, financial services, industrial and consumer products, media, transport, water and power utilities and government business enterprises. Company Accreditation (Optional) Project Management Methodology Third Horizon's proven Project Management Framework is based on the Project Management Body of Knowledge (PMBOK) and is successfully used to deliver projects in complex environments. The framework breaks project delivery into four phases: Initiating - defines and organises the project. Planning - defines and refines objectives, and plans the course of action required to attain the outcomes. Executing and Controlling - integrates consultant and client resources to carry out the project, maximises skills transfer, and measures and monitors progress. Project Management Methodology category, Version 33, September 2011 Closing - provides formal acceptance of the product, service or result, equips the client with the ability to maintain change, and brings the project to completion. The phases are supported by project artefacts: project charters and stakeholder engagement models; project management plans, quality and risk frameworks; change control processes; skills transfer audit; and post implementation reviews. Examples of our work utilising our methodology include: BNP Paribas (global bank) As part of an organisation-wide business transformation covering the design and implementation of process and technology, Third Horizon set up and ran the PMO function over 18 months. The project was delivered on time and under budget, providing successful implementation of new process and technology solutions. CSR (major Australian manufacturing company) Third Horizon scoped, designed and managed a large PMO for a comprehensive customer management transformation program, including ten major streams encompassing evaluation, selection and implementation of a CRM system and supporting technology infrastructure. Third Horizon managed several third parties, including vendors and system integrators. Project Management Methodology category, Version 33, September 2011 Organisation Name ThinkPlace Unit Trust Pty Ltd Trading Name ThinkPlace Trust Contact Mr John Body Address Level 1, Unit 3, Green Square, Jardine Street Suburb Kingston State ACT Postcode 2604 Telephone 0262828852 Facsimile 0262828832 Website www.thinkplace.com.au Email firstname.lastname@example.com ABN 34280130162 Company Background ThinkPlace is a strategic design consultancy focussed on helping organisations articulate their direction, designing services that deliver on that direction and bringing about the organisational change to deliver those services. We have significant experience in designing architectures for enterprise ICT systems that strongly link to agencies' strategic intent and business architecture (eg Case Management and Customer Relationship Management), and in developing project methodologies, investment and governance arrangements, and design approaches that directly tie ICT to a business and strategic context. We work with complex organisations across the public sector – government, not-for-profits, community, economic development, social development and voluntary organisations. We also work with private sector organisations involved in delivering public and community value. ThinkPlace has accumulated a wealth of experience and knowledge of the public sector context. This means we can hit the ground running on complex projects to turn ideas into reality fast. We have broad experience across multiple government agencies and public sector organisations. We understand government service delivery, regulations, compliance and law enforcement. ThinkPlace's unique design approach helps our clients view their challenges from a different perspective and with an authentic focus on people, their experiences and opportunities for innovation that creates public value. Company Accreditation (Optional) N/a Project Management Methodology The Department of Human Services was seeking to improve the way in which it co-designs services for Australians. ThinkPlace was engaged to develop a methodology that would enable them to do this. We created a co-design methodology that would supplement a program and project methodology so that project managers could easily apply it. The result is a methodology that is compatible with a Prince2 approach which brings the extra emphasis of a citizen-centric co-design approach. The methodology is now being applied to major reform projects. ThinkPlace has also worked with a significant government agency to create and fully implement their enterprise project management methodology. The methodology covered the full project lifecycle and a set of project management and governance/gating processes covering all stages of the project lifecycle. This was captured in an easy-to-understand guidebook with supporting stage guides. We created a series of usable and efficient templates, covering projects' documentation of their concept, business case, project plan, high-level design, change management, reporting, issues/risk registration and Project Management Methodology category, Version 33, September 2011 deployment assurance. This work included the definition of (and input into the establishment of) project governance roles and groups, and support for the project process. Training of over 70 staff was conducted, and more detailed project methodology support was provided for some of the agencies' largest, most complex projects. The methodology was designed collaboratively, and was (and continues to be) used with a high degree of success. Project Management Methodology category, Version 33, September 2011 Organisation Name Tracey, Brunstrom and Hammond Trading Name TBH Group Contact Mr Robert Hammond Address Level 12, 15 Blue Street Suburb North Sydney State NSW Postcode 2060 Telephone (02) 9922 2511 Facsimile (02) 9959 4338 Website www.tbh.com.au Email firstname.lastname@example.com ABN 73008444700 Company Background The Tracey Brunstrom and Hammond (TBH) Group is an Australian based consultancy that specialises in Project Management, Project Planning, Dispute Resolution, and Strategic Planning. It leads the market in project time, cost and scope control systems and has over 40 years experience in Australia and overseas. TBH's clients include Government authorities and private contractors across construction, defence, transport, ICT and finance industries. Whether managing our own projects, or supporting clients, we are consistently involved in all stages of a project's cycle. TBH has experience in providing specialist Project Management Services for some of Australia's major projects. For example, the $1billion Star City Casino project, that was under intense public scrutiny and commercial pressures was delivered 5 months ahead of schedule. This could only have been achieved through developing a team that delivered the necessary expertise across a range of services. TBH has high ethical and professional standards and is committed to providing solutions, that are innovative, practical, objective and in the best interests of our clients. We provide Project Management Support Services, that is Time Management and Planning, Risk Management, Dispute Resolution, Project Co-ordination Support for Project Managers and Contract Administration. Company Accreditation (Optional) TBH Group's company accreditation include: • AS/NZS ISO 9001:2000 (Lloyd's Register) • Australian Institute of Project Management • Project Management Institute • UK Office of Government Computing ―Project in Controlled Environments (Prince2) • Property Council of Victoria • Association of Consulting Engineers • Australian Industry and Defence Network, Victoria (AIDN) TBH Group are also members of the following Federal and State Government Panels: Project Management Methodology category, Version 33, September 2011 • Victorian Government o Major Projects o Vic Roads o Department of Transport o Department of Infrastructure Project Management Methodology TBH's PDM is incorporated into our ISO 9001:2000 certified Business Management System, and this methodology also incorporates other ISO and Australian and New Zealand standards, including: • Risk Management (AS/NZS 4360:2004) • Corporate Governance of Information and Communications Technology (AS 8015) • Occupational Health and Safety Management Systems (AS/NZS 4801) TBH are experts in the supply of such diverse services such as: • Master Control Programming • Resource Scheduling • Project Procurement Strategy, including procurement analysis and management. • Contract Management and Administration. • Independent Monitoring and Reporting • Work and Work Package Programming • Portfolio Management • Risk Management, including Project, Contract, Procurement and Resource Risk Management. A few of TBH Groups successful projects are: • Alcatel-Lucent ―Project Titan‖ program management of the development and testing of required equipment, processes and procedures, prior to the national ―Fibre to Node‖ rollout on behalf of Telstra. • Department of Defence – o Rationalisation of accommodation RAAF Richmond – providing methodology and management for the successful rationalisation of accommodation at RAAF Richmond o Relocation of DISG – providing methodology and planning expertise in the management of the DISG relocation. o RAAF Base Pearce Redevelopment (Stage 1) – develop planning and management methodology for the successful completion of the first stage construction. Project Management Methodology category, Version 33, September 2011 Organisation Name Transformed Pty Ltd Trading Name Contact Mr Michael Young Address PO Box 7129 Suburb KALEEN State ACT Postcode 2617 Telephone 262596221 Facsimile 262596223 Website www.transformed.com,au Email email@example.com ABN 33120497501 Company Background Transformed is an award-winning project management consultancy that works with individuals and organisations to develop their project, programme and portfolio management capabilities. Transformed delivers on complex projects for its clients and establishes key project management processes that ensure good governance. Transformed provides the critical link between desire and achievement of clients' business objectives. Transformed is a wholly Australian-owned private company. With its head office in Canberra, Transformed has a broad reach and strong profile. Working through strategic partners, Transformed has delivered outstanding results in Melbourne, Sydney, Brisbane, Adelaide, Perth and into South- East Asia. Transformed is an Australian Government Endorsed Supplier. To deliver outstanding projects and develop award-winning project management skills, Transformed offers the following services: -Outsourced project management, -procurement and contract management, -tender evaluation and analysis, -risk management workshops, -project team kick-offs and planning session facilitation, -project planning and delivery -programme and portfolio management. Company Accreditation (Optional) Transformed Pty Ltd holds the following accreditations: - Registered Training Organisation (registration number 88152) - Endorsed Assessor – Registered Project Manager Certification - Australian Institute of Project Management - Endorsed Training Provider – Australian Institute of Project Management Project Management Methodology category, Version 33, September 2011 - Endorsed Recruiter – Australian Institute of Project Management - Endorsed Gateway Review Team Member – Australian Government Department of Finance and Administration - Endorsed Gateway Review Team Member – NSW Department of Commerce - Endorsed Gateway Review Team Member – VIC Department of Treasury and Finance - Endorsed Gateway Review Team Member – WA Department of Treasury and Finance We are currently pursuing ISO9000 certification Project Management Methodology Transformed has been involved in the management of numerous projects involving a wide variety of project management methodologies, standard, systems and procedures. We have implemented projects using de facto project management methodologies such as PRINCE2 through to in house proprietary methodologies. Our consultants have the depth to work with any number of project management methodologies and also bring best practice aspects to an organisation. A Transformed consultant was engaged by Defence Materiel Organisation to assist in the development of an integrated project management methodology in the Information Systems Division. Principal consultant, Michael Young, is currently engaged in a voluntary capacity by the Australian Institute of Project Management to review the next version of the Australian National Competency Standards for Project Management, which will form the basis of project management training and certification standards in Australia. Transformed currently delivers short courses and qualifications based on PMBOK. Through our strategic partners, Transformed can also deliver training in Prince 2 and MSP. Project Management Methodology category, Version 33, September 2011 Organisation Name UXC Limited Trading Name UXC Limited Contact Mr Joe Coombs Address 4a Whyalla Street Suburb Fyshwick State ACT Postcode 2609 Telephone 02 6222 6500 Facsimile 02 6222 6501 Website www.uxc.com.au Email email@example.com ABN 31060674580 Company Background Opticon Australia is a boutique Information, Communications and Technology consultancy offering professional services in: - Strategic ICT & IM Consulting, Planning & Governance; - ICT Project & Portfolio Management Services; and - ICT Project Services. In addition to ICT strategic advice, Opticon specialises in: - Information Management (including strategy, policy, procedures, taxonomies, KM, archiving); - Enterprise Content Management (document, records, web content, imaging, workflow, e- permanence, email management); - Electronic Service Delivery (covering all forms of e-Business & online services); - Contact Centres (including telephony, call handling, customer management, transactional systems and computer aided dispatching) Choosing a consulting partner is a critical choice but one where many firms appear to have appropriate capabilities. Opticon's proposition to our clients is that we bring a superior client experience, based on: - deep and broad experience in developing ICT strategic plans and frameworks for both public and private sector clients; - ability to bring experience based on current practice, emerging best practice and contemporary academic research; - excellent knowledge of the Federal Government sector; - specialist consultants, deeply immersed in ICT strategy and associated activities; and - proven, robust and efficient methodologies for delivering our strategic and project services to clients. Company Accreditation (Optional) ISO9001:2000 certified Quality Management System Project Management Methodology category, Version 33, September 2011 Project Management Methodology Opticon's project management methodology complies with AS ISO 10006:2003, Quality management systems - Guidelines for quality management in projects, which is an adaptation of AS/NZS ISO 9001:2000 (Quality management systems - Requirements) that incorporates the nine processes of the Project Management Body of Knowledge (PMBoK®). Opticon may adjust its methodology to ensure alignment with client specific requirements, including operating under a PRINCE2 approach when required. In addition, Opticon employs a comprehensive service delivery model to manage project quality and provide continuous improvement to practices and procedures. The key elements of our approach include the assignment brief, the assignment de-brief and periodic, plain English status reporting throughout the course of the project. Feedback is captured at the project level and captured in a dedicated client database. Opticon provides an independent quality manager and service delivery manager who are not aligned with the project team, and therefore provide a mechanism for escalation and independent reviews. Selected Projects: InTACT - Procurement and implementation of backup and storage solution NRMA - Program Management of Call Centre project initiatives Project Management Methodology category, Version 33, September 2011 Organisation Name Wipro Australia Pty Ltd Trading Name Wipro Contact Mr Patrick Bodegraven Address Level 1, 18 National Cct Suburb Barton State ACT Postcode 2600 Telephone 0411 657 063 Facsimile 02 6198 3373 Website www.wipro.com Email firstname.lastname@example.com ABN 80121950463 Company Background Wipro Australia Pty Ltd is part of Wipro Ltd which is a global management consulting, technology services and outsourcing company. With more than 100,000 employee across the globe, the company generated revenues of $US 5.4 billion with 28% YoY growth for the fiscal year 2008-09. Wipro offers a wide range of consulting services with specialisations across most aspects of management and technology consulting, business service delivery and operation. In addition, Wipro provides ‗End to End' solutions in systems integration and outsourcing means our consulting advice is pragmatic, outcomes focused, and mindful of implementation challenges. Our clients span a broad range of industries worldwide and include many of the Fortune Global 100 and Fortune Global 500 companies and Government agencies. Many of our top 100 clients have been clients for at least five years. Wipro Consulting Service has a vast pool of qualified resources in the following functional tracks - Business Consulting – 200, Architecture Consulting – 400, Portfolio consulting – 200 and Business Process Improvement – 400 consultants. Wipro Australia operate offices in Sydney, Melbourne and Adelaide with over 700 employees servicing our customers across all of our functional domains. Customers include the University of Canberra, Northern Territory Government, Telstra Company Accreditation (Optional) CMMi Accreditation – Wipro is the first PCMM Level 5, SEI CMM Level 5 and CMMi Level 5 certified software & IT services company globally and the first outside USA to receive the IEEE Software Process Award. ISO & BS Standard Wipro started its Quality Journey in 1993 by adopting ISO 9000. Wipro was certified by BVQI and was recertified ISO 9001:1994. Wipro was certified for the ISO 9001 2000 certification. Wipro is the first software technology and services organization in India, to be certified for complying with the ISO 14001 standards for the Environmental Management System. Wipro was certified as compliant with the BS7799 standards in 2002. Wipro was awarded the BS 15000 in 2004. Wipro has adopted complete BS15000 framework processes and in addition project management which is extremely critical to manage projects for any size organisation. We are able to address IT Infrastructure management and service support needs for our clients while maintaining high standards of quality and cost effectiveness Six Sigma Wipro is the world's first IT Company to adopt Six Sigmainternally. Six sigma methodologies in practice include Six Steps to Six Sigma (SSSS), for transactional quality, cross functional process mapping, DMADV, and DMAIC, in software development. Project Management Methodology category, Version 33, September 2011 Project Management Methodology Wipro ‗s methodology for Project Management delivers the processes, tools, techniques and templates to effectively plan, manage and deliver complex projects in balancing the critial project management constraints of Scope, Quality, Effort, Risk and schedule. This methodology supports the Project Management Institute (PMI) standards. Our success lies in the alignmemt of these global standards to the needs of the project management methodology of our client. Wipro has developed its own framework and IP for project management (Rapid PMOTM) which is aligned to industry best practices. Wipro has an in house PM academy to develop Project management capabilities so as to meet client requirements. The major elements in the project management methodology involve assessment of current project management practices, development of roadmaps, defining governance structures, defining process frameworks along with process artifacts, developing the organization structure with detailed job responsibilities, devising benefit realization strategies and post implementation reviews and improvement strategies. Wipro's customers derive the following benefits: well defined common, consistent organizational approach, better project control, high business justification of projects, better management control, high involvement of management and stakeholders, well established communication channels, etc. Case Study 1 WIPRO did the program/project management working with the Planning Commission, Government of India and the Ministry of IT, Government of India for the Unique National ID project for the more than 1 billion residents of India. Case Study 2 WIPRO worked with a leading bank in UK to help them setup and run the Project Management Office for their transformation program. Project Management Methodology category, Version 33, September 2011
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