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Americas Program Research Associate
Program Administrator
Community Cultivation Associate
Europe and Central Asia Program Intern
Systems Administrator
Americas Program Research Associate
Reports to: Senior Americas Program Coordinator
Location: New York, USA
Salary: Commensurate with experience
The Committee to Protect Journalists, a nonprofit organization dedicated to the defense of press freedom worldwide, seeks a researcher for its Americas program to work full-time in our New York City office. The Program Research Associate works under the supervision of the Senior Americas Program Coordinator to closely monitor, document and respond to press freedom abuses in the Americas. Applicants should have knowledge of media and human rights issues in Canada, the United States, Latin America and the Caribbean, the ability to work independently and proactively, and a commitment to press freedom.
The program researcher key responsibilities include, but are not limited to:
- Monitor, document and respond to press freedom abuses in the region.
- Communicate regularly with journalists and human rights activists in the region.
- Research and write news alerts, letters of appeal, special reports and blog posts.
- Assist with planning and implementing of our advocacy efforts.
- Translate content into Spanish or vet translations.
- Maintain the Americas program's social media accounts.
- Help vet Journalist Assistance cases for the region.
- Assist program coordinator with miscellaneous administrative tasks, such as impact reports and program plans.
Qualifications and skills:
- Knowledge of press freedom and media issues in Canada, the United States, Latin America and the Caribbean.
- Fluency in Spanish and English (speaking, reading and writing) is required. Portuguese and/or French language skills are a plus.
- Fluency in social media is strongly preferred.
Salary and Benefits
This is a full-time, exempt position. Salary is commensurate with experience. Benefits including 100% employer paid health, dental, life, and long-term disability insurance.
How to apply
Please e-mail a resume, cover letter, and three references to [email protected]. Please include "Americas Program Research Associate" in the subject line. Please also include a 500-word personal statement on why you consider press freedom to be important.
Due to volume, we cannot reply to individual inquiries on the status of applications. If you are selected as a candidate, CPJ will contact you directly to arrange an interview. No phone calls please.
Program Administrator
Reports to: Deputy Director
Location: New York, USA
Salary: Competitive salary based on experience
Start date: July 1, 2015
The Program Administrator works closely with the Deputy Director to provide programmatic, operational, and research support to CPJ's regional and thematic (Internet Advocacy and Journalist Assistance) programs.
This is a busy, multi-tasking position that will deliver a wide range of reporting and analysis to support the Program, Finance, and Fundraising/Development teams.
Key responsibilities include, but are not limited to:
- Support the monitoring and evaluation of CPJ's work by tracking organization-wide benchmarks.
- Work in conjunction with the heads of Programs and Finance to track program budgets and to develop the annual program budget.
- Coordinate meetings, including assisting with conference calls, logistics, and RSVPs.
- Prepare expense reports and process invoices and reimbursements.
- Provide logistical support to staff, serving as primary scheduler and coordinator for internal and external meetings.
- Arrange travel, organize meetings, maintain schedules, and plan events on behalf of the Deputy Director.
- Provide project management support, facilitating effective workflows between staff members, consultants, and other stakeholders and partners.
- Book travel and accommodation for CPJ missions and other travel, including for the annual International Press Freedom Award dinner.
The candidate should have proven experience in logistical, especially travel, support. The candidate should be proficient in Microsoft Excel. An international outlook is essential; foreign NGO experience is a plus. Only candidates authorized to work in the U.S. without any restrictions need apply.
How to Apply
Please submit a brief cover letter and resume to [email protected], with "Program Administrator" in the subject line. Due to volume, we cannot reply to individual inquiries on the status of applications. If you are selected as a candidate, CPJ will contact you directly to arrange an interview. No phone calls, please.
Community Cultivation Associate
The Committee to Protect Journalists, a nonprofit organization dedicated to the defense of press freedom worldwide, seeks a full-time Community Cultivation. The position is based in our New York City office.
The Community Cultivation Associate is an integral part of the Advocacy Department and reports directly to the Director of Advocacy. This position works closely with the Communications Associate as well as members of regional teams to ensure that the expertise and reporting by CPJ achieves maximum impact and contributes to the cultivation of key communities. Excellent discretion and judgment, the ability to work independently and proactively, and a commitment to press freedom are essential to succeed in this role.
The Associate's duties and responsibilities include but are not limited to:
- Contribute to the development and implementation of CPJ's social media and community cultivation strategy. Monitor and implement communications and community benchmarks.
- Day-to-day curation of editorial content on social media platforms, including tweets, posts and discussions. Supervise, design, author and/or edit social media and web documents.
- Publish, schedule and optimize editorial content for CPJ's website and social channels.
- Cultivate communities across social platforms, including with journalists around the world, and incorporate into our broader outreach and advocacy strategies.
- Develop and grow CPJ's online community and manage community relationships across social media channels. Respond reactively and engage proactively ensuring CPJ voice and a high level of responsiveness are maintained. Work with cross-functional teams to develop and optimize response and engagement strategies and distribute content.
- Create, execute, and track social media campaigns in collaboration with other departments
- Become an advocate for CPJ in social media spaces, sharing CPJ's information (including Wikipedia) and use social media monitoring tools to monitor conversations, drive external link development and reach out to journalists, policymakers and experts with relevant content and CPJ expertise.
- Identify, evaluate, select & monitor the most relevant social media channels, managing & responding to online discussions. Conduct on-going social media market research & channel development, improving CPJ's reputation and reach
- Track requests and media interactions and analyze these to make recommendations on how to improve CPJ's media relations and identify opportunities for CPJ to increase its reach and the impact of our reporting and advocacy.
- Manage and maintain CPJ's global media contacts database and coordinate with regional teams on the inclusion and organization of their contacts.
- Assist with global releases and various newsletters, including the annual publication Attacks on the Press and the annual International Press Freedom Awards.
Required Experience:
- Experience with social media community management, public relations or community organizing
- Demonstrated creativity and immersion in various social media platforms
- Strong writing and editing skills
- Deadline oriented and ability to work in a fast-paced environment
- Strong attention to detail
- Ability to work independently and in teams, including with remote management and staff. Capable of working with minimal supervision
- Impeccable judgment
Desired skills:
- A deep interest and commitment to press freedom
- International experience and at least one foreign language
- A BA or higher in communications, journalism, business, or a related field. Master's degree preferred
- Ability to work nights and weekends on an occasional basis
This is initially a one-year contract position
Salary and Benefits
Salary is commensurate with experience. Benefits including 100% employer paid health, dental, life, and long-term disability insurance.
How to Apply
Please submit a brief cover letter and resume to [email protected], with "Communications Associate" in the subject line. No phone calls please.
Committee to Protect Journalists is an equal opportunity employer.
Europe and Central Asia Program Intern
CPJ is hiring an Intern to assist with research, logistical, and administrative support for the Europe and Central Asia (ECA) program. The Intern will have the opportunity to gain experience in program administration, background research and writing about press freedom in the ECA region. This position reports to the ECA Program Staff and will be based in New York. The position comes with a small stipend over 3 months.
Primary Tasks:
- Providing background research in English and Russian, doing interviews in English and Russian, editing/writing, working with databases, and other support as needed for the ECA program.
- Effectively using social media, including in Russian, to disseminate the ECA program's work
- Communicating via Skype, email and phone with CPJ staff, consultants and partners.
- Other related duties as assigned.
- Bachelor's degree in journalism, or related field, including international affairs or European/Slavic studies. Current college or graduate students are also eligible.
- Fluency in English and Russian is required. Ability to communicate in another regional language is a plus.
- Fluency in social media is strongly preferred.
- Proficiency with MS Office Suite
- Ability to work independently and collaboratively with program team.
- ECA regional research experience strongly preferred.
Please e-mail a resume, cover letter, two short writing samples, and references to [email protected]. Please include "ECA Intern" in the subject line. No phone calls, please. Only candidates who have been selected for an interview will be contacted. Only candidates authorized to work in the U.S. without any restrictions need apply.
Systems Administrator
The Committee to Protect Journalists is seeking to contract with a security-focused Systems Administrator to maintain CPJ's website & associated infrastructure on a long-term basis. This is a freelance opportunity.
Security-conscious Ubuntu or Debian administrators are preferred. We expect the monthly workload to be 5-15 hours, though occasional projects may require more time in some months. It is possible that the scope of this work will expand as CPJ builds out additional infrastructure.
In general, work can be done during business hours, though anything involving a risk of downtime needs to be scheduled after business hours. CPJ operates primarily in the US-Eastern time zone. All the infrastructure is virtual and work will be done remotely. In the event of an urgent security or availability issue, fast responses will be needed after hours.
Initial responsibilities
- Maintain a virtual server hosted on Amazon Web Services
- Manage a medium-sized website running Apache & Movable Type
- Monitor system performance and plan for future capacity and scaling
- Deploy site improvements together with CPJ's contract web developer
- Ensure that the site has a best-in-class HTTPS configuration
- Constantly harden all aspects of the server configuration
- Alert CPJ staff about critical security vulnerabilities, recommend/implement action
- Manage test & staging environments as needed
- Ensure that all materials are safely backed up
- Ensure that the site is secure against defacement & denial-of-service
- Implement forward-looking security, integrity, and privacy technologies
- Monitor system to detect possible intrusions & intrusion attempts
- Explain related technical issues to CPJ staff
Required core skills
- Expert knowledge of Linux system administration
- System, network, and operational hardening
- Ubuntu or Debian and their various norms & foibles
- Server virtualization
- Performance & security monitoring tools & best-practices
- Essential scripting & automation
- Clear written & verbal communication skills
Additional familiarity
Candidates should either already be familiar with these tools/platforms or be willing to rapidly teach themselves the ins and outs of these systems.
- Amazon Web Services
- Best-in-class HTTPS implementations
- Cloudflare DDoS-protection tools
- Apache-management, especially scaling & hardening
- Movable Type
- MySQL
- Experience working with journalists or publishers
- Git
- Track record of contribution to free-software projects
Preferred experience
This experience should represent a substantial fraction of your effort, but may be professional or volunteer.
- 5 years experience as a Linux sysadmin or devops experience
- 2 years experience managing Ubuntu or Debian systems
- 2 years experience managing systems to host websites
How to Apply
CPJ seeks only the most qualified person or firm for this work and does not discriminate on the basis of age, race, color, ethnicity, national origin, religion, creed, sex, gender, orientation, marital status, pregnancy, disability, genetic information, or veteran status.
Please submit a brief cover letter and resume to [email protected], with "Systems Administrator" in the subject line. No phone calls please.


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The Psychopath Test: A Journey Through the Madness IndustryPaperback Picador
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- Publisher: PICADOR
- Format: Paperback | 304 pages
- Dimensions: 128mm x 196mm x 22mm | 260g
- Publication date: 5 January 2012
- Publication City/Country: London
- Edition statement: Main Market Ed.
- Sales rank: 971
Product description
What if society wasn't fundamentally rational, but was motivated by insanity? This thought sets Jon Ronson on an utterly compelling adventure into the world of madness.Along the way, Jon meets psychopaths, those whose lives have been touched by madness and those whose job it is to diagnose it, including the influential psychologist who developed the Psychopath Test, from whom Jon learns the art of psychopath-spotting. A skill which seemingly reveals that madness could indeed be at the heart of everything ...Combining Jon Ronson's trademark humour, charm and investigative incision, The Psychopath Test is both entertaining and honest, unearthing dangerous truths and asking serious questions about how we define normality in a world where we are increasingly judged by our maddest edges.
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Jon Ronson is an award-winning writer and documentary maker. He is the author of many bestselling books, including Frank: The True Story that Inspired the Movie, Lost at Sea: The Jon Ronson Mysteries, The Psychopath Test, The Men Who Stare at Goats and Them: Adventures with Extremists. His first fictional screenplay, Frank, co-written with Peter Straughan, starred Michael Fassbender. He lives in London and New York City.
Customer reviews
By Michael Elliott 24 Dec 2013
Deep and insightful, yet very entertaining and strangely funny. Ronson's ability to keep you enthralled for page after page is spellbinding. Go on, read it......you will not be disappointed.
By Geraldine Headley 09 Feb 2012
I couldn't put this down, so much to learn and keep clear of! Lots of humor and well written.
Review quote
'I began The Psychopath Test late at night, tired, dispirited and ill - then found myself laughing like the proverbial loon for page after page' Will Self, Guardian 'The belly laughs come thick and fast - my God, he is funny ... Ronson's new book is provocative and interesting, and you will, I guarantee, zip merrily through it' Observer

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Originally written on Pro Sports Daily | Last updated 8/16/13
Ahmad Bradshaw won't be playing Sunday at MetLife Stadium but just standing on the opposite sideline from the Giants is going to be a jolt. Bradshaw made that clear yesterday in a conference call with New York-area reporters describing his visit with his new team the Colts for a preseason matchup with his old team this weekend as "strange" and "different." "I've been with my Giants my whole career and I never thought about it on the other side" the veteran running back said. "So it'll be different. But I understand it's a business." Bradshaw was recently activated off Indianapolis' physically unable to perform list but is still rehabbing his surgically repaired foot. He hasn't even begun practicing with his new team yet so he won't be in the lineup. Even so Bradshaw — who won two Super Bowl rings in six seasons with Big Blue — said he's eager to get back to what he calls "Giants Stadium." "It's an exciting time" he said. Bradshaw admitted that excitement is
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You can now invite anyone to meet at your favorite Starbucks.
Limited-time feature
28 year old man | Conway, AR, USA | Seeking women 21-30 within 1000 miles
Active within 5 days
Chivalrous. Romantic. Family oriented. Are we compatible?
Most of my friends would say I'm down to earth, humble, outgoing, funny and just "me". I'm very adventurous and always trying to find something to do. I tend to see the good in people. I'm proud to say I'm a Christian and that my faith is important to me. God has blessed me in many ways. I love anything outdoors! I can be happy doing about anything; exercising, watching movies, playing sports, cooking, shopping, spending time with friends, dancing. My family and I are very close and I love them dearly. I have a choc lab who is half human. She goes with me just about everywhere. I'm very much a giver and always doing things for people. I'm big on chivalry and old fashioned traditions. I'm all about being romantic and doing the little things to show how much I care and appreciate things. I use humor a lot and try to avoid arguments as much as possible. I love working in healthcare because it gives me a chance to give to others. It's the most humbling and rewarding profession. I love to travel and have always wanted to go to Third World countries to practice medicine for the underprivileged. I was lucky enough to go to Haiti after the earthquake for my first surgical mission trip. Needless to say, it was a dream come true and very much an emotional trip. I've also been raised knowing how to work. My dad is very big on earning your keep. My amazing parents have spoiled my sister and I more than anyone could ask for. They've taught me to appreciate the smaller things in life and that materialism is self centered. Mom is the sweetest and has te biggest heart I've ever met, and she's only 5'1. Dad and I always have a project going, whether its remodeling the house, rebuilding a motor, or coming up with some absurd idea that sounds good at the time. I'm thankful to know that I can make a living with my own two hands. My sister is my best friend and just blessed me with my first niece. She has me wrapped around her finger already and she just turned 6months! I look forward to meeting that special someone, growing together and starting a wonderful family of our own. I have a lot to offer and know that I'll spoil whoever that may be. Looking for someone who is a Christian, genuine and has good morals. Im not a fan of the partying and drinking scene. Going out all the time or drinking every weekend is not appealing to me. I enjoy going out but not when it's a lifestyle. I love to have a good time and am dang good at it! Just doesn't have to always involve drinking, because in the long run alcohol led activities tend to lead to bad decisions. I want a Southern Belle, someone with dignity and respect for herself, not someone who feels like she has to flaunt herself for guys to notice you. Keep it classy. Someone who likes to be active and loves animals. A girl who is close to her family and one I'd be proud taking to meet mine. I want a best friend I can spend every day with and not someone I'm obligated to see. I want someone that looks forward to me coming home, who will make a great wife and mother. A girl who wants to travel, experience life together and that knows we can count on each other for anything. I'm not asking to jump into something, but I also feel that we owe it to ourselves to not settle. Submitted from mobile
Camping , Cooking , Dining out , Fishing/Hunting , Gardening/Landscaping , Hobbies and crafts , Movies/Videos , Music and concerts , Exploring new areas , Playing sports , Religion/Spiritual , Shopping/Antiques , Travel/Sightseeing , Volunteering , Watching sports
Aerobics, Auto racing / Motorcross, Baseball, Basketball, Billiards / Pool, Bowling, Cycling, Dancing, Football, Golf, Hockey, Inline skating, Martial arts, Other types of exercise, Running, Skiing, Soccer, Swimming, Tennis / Racquet sports, VolleyBall, Walking / Hiking, Weights / Machines, Yoga
I exercise 5 or more times per week.
Don't display my sign
I have Dogs
I like Birds, Exotic Pets, Fish, Horses, Other
My choc lab is like my kid, although she listens better than any kid!
Middle of the Road
Anywhere in Colorado, Alaska, Hawaii, Costa Rica, Mexico, Haiti, basically anything outside
University of Central Arkansas, Conway, AR
Movies, music, anything with friends and family, outdoors, indoors... I love all sorts of things!
Hunt,fish,camp,travel, exercise, play with my dog, spend time with family and friends, work on cars and trucks, ride dirtbikes and fourwheelers, watersports, snowboard, hiking, mountain biking,
Bible, My Utmost For His Highest
Z{{Cta}} {{#if HasMoreInfo}} ?{{CtaSecondary}} {{/if}}
|What he is looking for
|6'2" (187cms)
|3'0" (91cms) to 6'2" (187cms)
|Body type:
|Athletic and toned
|Slender, About average, Athletic and toned
|Black, Blue, Brown, Grey, Green, Hazel
|Dark brown
|Black, Light brown, Dark brown, Blonde, Dark blonde, Platinum
|No Way
|No Way
|Never, Social Drinker, Moderately
|Medical / Dental / Veterinary / Fitness
|No preference
|I'll tell you later
|No preference
|Never Married
|Never Married
|Have kids:
|Wants kids:
|Definitely, Someday
|White / Caucasian
|Latino / Hispanic, Native American, White / Caucasian
|Christian / Other
|Christian / Catholic, Christian / LDS, Christian / Protestant, Christian / Other
I was raised Southern Baptist and then joined Assembly of God, then back to Baptist. I believe every denomination has its good perceptions and as long as you have a relationship with God that's what is most important.
|English, Spanish
|Bachelors degree
|High school, Some college, Associates degree, Bachelors degree, Graduate degree, PhD / Post Doctoral
Bachelors of Science with Pre-med, Spanish minor, Associates of Surgical Technology.


text:
Corporate Travel Policies & Procedures (May 23, 2006) TABLE OF CONTENTS I. Corporate Travel Policy Statement II. Key features of the Travel Policy III. Definitions IV. Travel Online V. Travel Reservations A. U.S. Domestic Air Travel B. International Air Travel C. First Class Travel D. Electronic ("E") Tickets E. Frequent Flyer Programs G. Meeting and Group Air Travel H. Airline Safety I. Hotel Accommodations J. Corporate Apartments (NYC) K. Ground Transportation – Personal and Rental Cars and Private Car Services VI. Payment Methods and Expense Reimbursement A. Corporate American Express Card B. Travel Advances: (Company Paid Airline Tickets, Cash Advances, Advance Purchase of Airline Tickets, and Nonrefundable, Canceled Trips) C. Receipts and Other Requirements D. Travel Management System (TMS) E. Reimbursement Options F. Approval of Expenses G. Travel Accident Insurance H. Meals and Entertainment I. Miscellaneous Expenses J. Loss of Company Property K. Personal Property Losses During Business Travel L. Telephone Expenses M. Travel Expense Report Checklist VII. MetLife Travel Assistance Program VIII. Travel Agency Service Fees Appendix A – Additional Cost Savings Opportunities Important Phone Numbers MetLife Travel Director 2125785719 MetLife Travel Manager 2123751483 x13 Travel and Transport Business Reservations 888METTRVL (8886388785) Travel Online Questions 8884303799 NYHO Travel Office International Reservations 2125783001 NYC Hotels and Corporate Apts. 8887776039 T&T Emergency After Hours Number 8004059887 (within US)* 4023994667 (over seas)* T&T Personal Travel Reservation Agent 8889326658 Employee Reimbursement Questions (PO/AP Svc. Ctr.) 800942BILL American Express Card Applications (PO/AP Svc. Ctr.) 800942BILL American Express Card Replacement 8005282122 American Express Problems 2125784360 Telephone Calling Card Application (Purchasing) 2125782558 Audio Conferencing (AT&T Operator) 8003034275 Video Conferencing (I/T Telecommunications) 2125782409 Risk Management 2125786091 MetLife Fleet Manager 4018273822 Conference Services 212578 6377 Small Meeting Counselors 8888884886 Car Service In NY Metropolitan Area: Call GT3 Call Center for reservations: 8002568716 (prompt #1) GT3 Customer Service 8002568716 (prompt # 1) Starlight Atlanta area car service 8667235466 MetLife Travel Assistance Program Within the United States 8004543679 Outside of the United States 3129353783 I. Corporate Travel Policy Statement This policy is intended to balance the critical need to control travel costs while supporting business productivity. While MetLife's goal is to make company travel as comfortable as possible, it also needs to aggressively pursue cost savings opportunities. Each associate is responsible for understanding and complying with MetLife's policy and is expected to exercise good judgment with respect to expenses. While individual items may appear minor, in aggregate they have a substantial impact on company costs. Whenever possible, associates should be flexible in their travel plans to take advantage of low cost airfares, as well as savings on other travel arrangements. The Company will reimburse associates traveling on company business for all travel expenses that are reasonable, lawful, and verified. At the time the reservation is made, the associate will be advised of the MetLife policy and procedures as required. If the associate insists on a travel booking that is contrary to policy, the agent is instructed to enter a code specifying the policy exception. This transaction will be included in an exception report provided to management. Travel counselors are trained in company policy and instructed to communicate these requirements. They have no authority to revise, bypass, or otherwise change policy. Exceptions to policy result in higher expenses and the inability to capitalize on negotiated programs. Questions relating to travel policy application or interpretation should be addressed to either the MetLife Travel Director at 2125785719, or the Travel Manager at 2123751483 (ext. 13). This policy includes basic savings measures. Appendix A contains additional cost savings opportunities that can be implemented by local management to augment this policy. II. Key Features of the Travel Policy This travel policy applies to all MetLife associates and other individuals whose travel is being paid for or reimbursed by MetLife. 1. All business travel reservations, including air, hotel, and car rental, must be made through the Travel Online Reservation System or Travel & Transport for domestic travel and NYHO Travel Services for international travel. Travel agency service fees are charged back to cost center managers via a monthly general ledger entry. Wherever possible, Travel Online must be used to book domestic reservations. 2. MetLife preferred airline vendors must be used unless a significantly less expensive alternative is available. MetLife's preferred auto rental vendors and hotels must always be used. 3. Whenever possible, airfare reservations should be made at least 7 days in advance to assure the availability of low fares. The lowest applicable fare must be chosen and nonrefundable tickets purchased when available. 4. Wherever possible, all travel expenses must be charged to the Corporate American Express card. 5. The Travel Management System (TMS) must be used by associates to submit reimbursement requests. 6. Travel expenses should be submitted for reimbursement within 30 days after completion of the trip. Travelers should call the PO/AP Service Center with any unanswered questions (1800942BILL). 7. Original receipts are required for all expenditures of $25 or more. 8. Reports will be provided to management on opportunities for additional travel savings and to ensure compliance with the corporate travel policy objectives (e.g., use of corporate travel agency). 9. When appropriate, management can require stricter cost saving standards than required in the Corporate Policy. 10. When traveling domestically or internationally, MetLife associates can obtain medical and other types of assistance through the MetLife Travel Assistance Program. III. Definitions: For the purposes of this policy, Travel & Transport (T&T) is defined as the MetLife dedicated reservation center operated by T&T located in Kansas City, Missouri. NYHO Travel Services is defined as the travel management and reservations operation located in Long Island City. Preferred airline vendors are American, Delta, and Continental Airlines. Preferred auto vendors are Hertz, National, and Enterprise. IV. Travel OnLine Reservation System MetLife's Travel Online Reservation System was rolled out in 2001. Fares average 17% lower when booked through Travel Online and service charges are ½ the charge of agentbooked tickets. As a result, all MetLife employees traveling on company business are expected to utilize MetLife's Travel Online Reservation System for domestic travel. Associates are encouraged to use Travel Online or simple round trip international travel. To access Travel Online from the Internet, go to www.itn.net/metlife. From MetLife's intranet, go to http://mww.metlife.com, click on "Travel, then Online Reservation system". (Note: Trips with more than 4 separate legs should be made by calling the agency 18886388785.) Personal travel should be arranged through T&T's leisure travel and vacation desk by calling 18889326658. V. Travel Reservations All reimbursable business travel arrangements, including air, hotel, and car rental for domestic travel must be made through T&T at 18886388785, or by using MetLife's Travel OnLine Reservation System , and through NYHO Travel Services at 2125783001 for international travel. All such travel must be charged to the Corporate American Express card. All reservations, changes, and other related travel transactions are to be made through T&T during the regular weekday hours of 9 a.m. to 5 p.m. CST. Use of T&T's "After Hours" service is authorized for emergency service only. This special service should not be used for trip planning, reservations, or changes which can be made during regular business hours. MetLife pays an additional fee (which is charged to the caller's cost center) for each reservation, making the use of this service for nonemergencies extremely expensive. Travel and Transport monitors Internet web sites and offers lower fares to travelers. Only Travel and Transport is authorized to book web fares for business travel by MetLife Associates) . If you come across a lower fare on a website which you would like to book, notify T&T so they can book it for you (1888METTRVL. Reservations should be made as far in advance as possible to obtain the lowest airfares (21 or more days offers the greatest savings.) All travel booked less than 7 days in advance will be included in exception reports sent to management. T&T also uses an automated system (CARES) that continues to check for lower fares after a reservation is made until shortly before departure. If a lower fare is found on the same itinerary, the lower fare will automatically be rebooked. If a lower fare is found on an alternate itinerary, within the guidelines explained below, travelers will be notified and should consider changing their plans. A. U.S. DOMESTIC AIR TRAVEL Preferred Vendors/Lowest Air Fare T&T's travel counselors are trained to offer MetLife's preferred air carriers and other discount fares. Associates are required to choose the lowest applicable fare offered by a preferred vendor. In cases where a lower fare is available on a nonpreferred carrier, T&T and the Travel Online Reservation System will offer that fare and associates have the option of selecting the nonpreferred carrier. (In order for MetLife to retain preferred vendor discounts, associates should only consider using nonpreferred vendors when savings are $100 or more.) Associates are expected to accept the lowest economy nonstop (coach) airfare within a "two hour window" on either side of the requested arrival or departure time. For example, an associate wishing to depart at 8:00 a.m. would be offered flights between 6:00 a.m. and 10:00 a.m. If an associate can be more flexible with departure or arrival times, please inform the travel agent as additional savings may be achievable. Refusal to accept the lowest airfare, as described above, is a policy exception and will be included in management reports. Requesting or selecting a more expensive seat on a flight when a less expensive ticket is available is a policy exception. This is often done to obtain upgraded seating. Connections Associates should use connecting and onestop flights if they add no more than 90 minutes to the scheduled trip duration, and result in total fare savings of $300 or more. T&T will offer these options, where available. Alternate Airports In areas serviced by more than one airport (e.g., New York/Newark, Chicago, Houston, SF Bay Area), associates should use the airport with the lower cost flight if total airfare savings of $300 can be achieved. These options will be offered by Travel and Transport agents where available. Commuter /Turboprops The use of a small commuter or turboprop aircraft may be declined when regular jet service is available, regardless of airfare. T&T has been instructed not to offer any airline carrier that is experiencing workforce disruption or is under FAA warning for safety concerns. Upgrades Upgrades to business or first class may be made at personal expense only. The associate's costs will be calculated from the lowest airfare quoted by T&T. Group Travel Whenever ten or more associates are traveling to the same destination during the same week, regardless of points of origin, special airfare discounts may be available. T&T should be contacted well in advance to arrange for group travel possibilities and to obtain related savings. NonRefundable and Penalty Fee Tickets. MetLife policy requires associates to purchase nonrefundable tickets whenever possible. If a change is made, the additional flight change fee is reimbursable as a business expense and is almost always less than the difference between the restricted and unrestricted fares. Non Refundable Ticket Canceled Trip Reimbursement Many airlines restrict the reuse of nonrefundable airline tickets. For domestic flights, associates must notify Travel and Transport prior to the original flight's departure time if their ticket will not be used. Otherwise, unused nonrefundable tickets often lose their entire value. Domestic tickets can normally be reused within 12 months of the original booking dates. Unused nonrefundable international tickets must often be rebooked prior to departure to retain their value. Travel and Transport will advise the traveler of the requirements in each instance. For reimbursement of unused nonrefundable tickets, the traveler must complete a TMS expense report once the original travel date has passed and submit the passenger ticket receipt and itinerary as documentation of the expense. If the traveler was previously issued a travel advance for the cost of the ticket, (i.e., ticket purchased more than 30 days in advance), they should use a TMS expense report to clear the previously issued advance. When the ticket is reused, submit the additional "add collect" cost of the new ticket for reimbursement when filing an expense report for that trip. Non Refundable Canceled Ticket Reuse To ensure that outstanding tickets are reused, travelers should apply outstanding unused nonrefundable tickets against the cost of future travel at the earliest possible date even if the face value of the exchanged ticket is higher than another vendor's tickets. Saturday Night StayOvers Because of airline pricing, total travel costs are often lower if the associate is able to stay over on a weekend, even with the additional costs of lodging and meals required for the extra night(s). MetLife does not require associates to stay over on weekends, but will reimburse hotel and meal expenses for Friday and Saturday nights if the individual associate elects to remain for a weekend. Travelers are advised to obtain approval from their management before booking Saturday night stayovers to avoid delays in reimbursing their expenses. Travelers must provide price quotes from Travel and Transport to substantiate the savings (e.g., traveler's itinerary). BacktoBack Ticketing MetLife will not engage in backtoback ticketing. It is a practice prohibited by the airlines, which can jeopar dize negotiated discounts with MetLife's preferred airline vendors. In our airline contracts, we agree not to do backtoback ticketing. Backtoback ticketing is the practice of buying two sets of discounted airline tickets, each involving a Saturday night stay. These tickets are generally much cheaper than tickets normally purchased for business travel. In backtoback ticketing, the traveler splits the tickets and uses one flight from each set of tickets together in order to avoid the required Saturday night stayover. In many cases, not all flight segments are used from each set of tickets. Travelers engaging in this practice may be denied boarding by an airline unless the fare difference is paid. They may also jeopardize their mileage accounts. B. INTERNATIONAL AIR TRAVEL Since international travel is extremely expensive, managers should carefully evaluate the cost benefit of all travel, especially attendance at international conventions, seminars, meetings, etc. sponsored by business, professional or governmental agencies. Economy (coach) class should be used for international flights of less than six hours duration within or between foreign countries, unless the fare structure allows an automatic upgrade at no additional cost. Business class may be used on flights of six continuous hours or longer, if approved by the associate's management. As with domestic travel, associates are expected to use MetLife preferred carriers, unless a lower fare of at least $100 is available on another carrier. Executive Group Members receive a semiannual report of all international travel (other than approved conferences). When traveling internationally, MetLife associates should always carry their MetLife Travel Assistance Program identification card with them. Should you need medical or other assistance, you can contact the provider of this service (AXA Assistance USA) 24 hours a day, 7 days a week at the following telephone number: 312 9353783. (See Section 7 for further information on the MetLife Travel Assistance Program.) C. FIRST CLASS AIR TRAVEL Managers should not approve purchase of first class tickets unless the situation is extremely unusual and has been approved by a member of the Executive Group. Except for situations approved by the Executive Group, travelers are expected to pay for the additional cost of First Class tickets and Management will receive monthly reports of first class travel. D. ELECTRONIC ("E") TICKETS T&T will offer Etickets, when available. ETickets should be used as they result in cost savings in administrative handling and agency processing. They eliminate the need for ticket delivery (a direct savings to the company) and offer convenience in reduced paper and expedited airport check in. They also allow MetLife to track unused airline tickets. Associates will receive a passenger receipt which must be submitted with their travel expense report. Most airlines charge an additional $25 to $50 for paper tickets. E. FREQUENT FLYER PROGRAMS While Frequent Flyer Mileage credits may be accumulated for personal use, no additional company expense may be incurred to obtain such credits or to use them. Associates are not entitled to reimbursement for business travel paid for with frequent flyer credits. Declining the lowest fare in order to earn or use points in the associate's preferred mileage program is a policy exception and will be noted in management reports. Such action may result in a denied reimbursement. F. AIRLINE CLUBS Some airlines have special clubs that provide the associate with certain privileges. These club memberships are considered to be a matter of personal preference and therefore are not reimbursable by the Company. G. MEETING AND GROUP AIR TRAVEL Associates planning larger conferences (more than 50 attendees) should contact Conference Services (2125786377). Small Meetings: Travel and Transport also has several experienced meeting planners assigned to the Kansas City Reservation Center Team. They are available to assist MetLife planners with all phases of planning and arranging small meetings of 50 or fewer attendees (18888884886). Lodging and meeting room savings in the 20% range are not unusual when professional smallmeeting planning services are utilized. Regardless of whether planned internally or through a specialized outside meeting company, air travel for meetings and group travel is to be booked and ticketed by T&T or via the Travel Online Reservation System. This allows MetLife to maximize discount leverage and insures best pricing for such travel. Some outside conferences negotiate special airfare rates for meeting attendees that cannot be booked through an agency. In those cases, associates may book their airfare through the conference and not T&T. H. AIRLINE SAFETY Airline travel is by far safer than any other type of transportation. However, as a general rule, no more than three senior officers or ten associates should travel together on the same flight. I. HOTEL ACCOMMODATIONS AND NYC CORPORATE APARTMENTS Associates must make all hotel reservations through T&T, or by booking through the Travel Online reservation system, whether or not air travel is involved. MetLife has negotiated preferred, corporate rates with moderately priced hotels in key locations, and associates will be offered these accommodations at the time of booking. Whenever possible, hotels used by MetLife local offices have been included in the program. Associates are required to reserve lodging at these preferred hotels, unless there is no room availability at the MetLife rate. In such cases, the lowest corporate discount otherwise available through the agency at the preferred property or a nearby hotel recommended by T&T must be used. Associates should verify at checkin that the rate being charged is the MetLife corporate rate or the rate printed on the itinerary from T&T. Associates may book a nonpreferred hotel property in cases when they are traveling with a client who selects an alternate hotel, are attending a conference held at a nonpreferred property, have chosen a significantly less expensive hotel, or a preferred hotel is not located within a reasonable drive to the primary business location (i.e., 30 minutes).The reservation should still be made through T&T unless the conference rate cannot be booked through an agency, but must be booked directly with the hotel or through the conference management. Upgrades at checkin or when making a reservation (to a more deluxe room or a Concierge/Executive Floor) at rates higher than the normal standard rate confirmed are not permitted and will not be reimbursed by the Company as a business expense. When preferred hotels are not available, MetLife associates must select alternative accommodations which are not more expensive than the MetLife normal / average rate for that city which is viewable on the Travel Online Reservation System (see hotel reservations). Failure to cancel a reservation will result in a "NO SHOW" charge that will not be reimbursed by the Company. Since all hotel reservations are guaranteed for a late arrival, it is the associate's responsibility to inform T&T or NYHO Travel Services of the trip's cancellation as soon as possible but no later than 4:00 p.m. on the date of arrival so that the reservation can be cancelled. When canceling a reservation, associates should always obtain a cancellation number from the T&T agent. Some hotels require a 24 or 48 hour cancel policy. Check Travel Online under "hotel details" or with Travel and Transport. Corporate Apartments (NYC) The Company has a number of attractive and comfortable apartments available on a "firstcome, firstserve" basis in Stuyvesant Town. MetLife business associates traveling to New York City or Long Island City are expected to stay in these apartments when they are available. Reservations can be made by accessing MetLife's travel web page and clicking on New York City Lodging. This action will generate an email request form that you will need to complete. A confirmation will be sent back to you via email. Or you can arrange for a corporate apartment by calling Travel & Transport (888) 7776039 or booking the apartments using the Travel Online Reservation System. The associate's cost center must be used when making the reservations. Directions and key pickup instructions will be provided when the reservation is made. In the event all apartments are occupied, Travel & Transport will make arrangements at an appropriate hotel where special rates have been negotiated. If plans change, and the associate will not be needing a Corporate Apartment, or NYC hotel, be sure to call (888) 6388785 to cancel hotel accommodations, or 18887776039 to cancel apartments. Corporate apartments are also available to employees on weekends for personal use at a cost of $100 per night for a 1 bedroom apartment and $125 for a 2 bedroom apartment. Hotel Point Programs and Clubs While hotel point program credits may be accumulated and applied for personal use, no additional company expense may be incurred or deviation from MetLife's Preferred Hotel Program made to obtain such credits. Company policy prohibits individual associates from obtaining hotel points or special amenities as a result of directing or influencing business to a particular hotel. Some hotels have frequent traveler and health club programs that involve a fee for membership. These memberships are considered a matter of personal preference and are not reimbursable by the Company. Associates are not entitled to reimbursement for business travel paid with hotel or credit card point programs. Lodging with Friends or Relatives If an associate stays at the home of a friend or relative instead of at a hotel while on a travel assignment, it is permissible to give a token gift to the host. The gift should be a dinner or noncash present and should not normally exceed $100 per trip. In such a case, reimbursement is allowed with the proper receipts and explanation. J. GROUND TRANSPORTATION Personal Car Associates who use their personal car on company business will be reimbursed at a rate per mile that is revised periodically and generally follows IRS guidelines. Associates will also be reimbursed for parking and toll expenses. "Travel on company business" excludes commutes to one's normal work place since that is not a reimbursable business expense. The reimbursement rate for personal car use for business travel covers all automobile operating costs, including gas, depreciation, insurance, repairs, etc. Consequently, any damage to or theft of an associate's car, or its contents during a business trip is not a reimbursable business expense. Mileage reimbursement for use of personal cars on company business cannot exceed the cost of air or train travel to the associate's destination. Car Rentals The use of a rental car must be justified to the associate's management as an economical alternative that meets business needs. To ensure that car rentals are handled cost effectively in accordance with corporate policy, associates must: • Book car rentals through T&T whether or not air travel is involved. • Use MetLife's preferred suppliers Hertz, National, or Enterprise. Enterprise is considered a secondary preferred car rental vendor primarily for offairport car rentals. Associates are not entitled to reimbursement for business travel paid with any rental or card point program. Aside from preferred rates, these vendors offer liability and collision insurance coverage without additional cost. While car rental bookings must be made through T&T, there may be emergency circumstances where associates may need to contact the preferred car rental company directly. If this is the case, please use the following MetLife identification numbers to secure MetLife special corporate rates: Hertz ID #47801 National ID #5000350 Enterprise ID #NA24MLF Intermediate or midsize cars should be rented unless more than three associates are traveling together, or a significant amount of equipment/baggage is being transported. In such instances, a standard (fullsize) car is acceptable. The rental of sports/luxury/premium cars is not allowed, except when they are available through promotional discounts at no additional cost and do not void the insurance coverage contained in the corporate agreement. Other Savings Opportunities on Car Rentals 1. Associates traveling together for the same purpose, are expected to share the same rental vehicle. 2. Rental cars should be returned with a full tank of gasoline to avoid a refueling charge by the vendor. Vendor charges can be twice the actual cost of local gasoline rates. All 3 preferred vendors charge $2.99 / gallon to refill vehicles. 3. If a rental car is required for more than one year, associates should consider leasing as a cost savings alternative. Contact the MetLife Fleet Manager for more information at 4018273822. Coverage Options with Car Rentals in the U.S. Hertz, National, and Enterprise rental car companies include physical damage insurance in their contract subject to their deductible. Full coverage is available when the vehicle is rented, but it is not MetLife's policy to purchase this additional protection. Therefore, in the U.S., associates should decline the Collision Damage Waiver (CDW) and/or Loss/Damage Waiver (LDW) and Supplemental Liability Insurance (SLI) when rentals are for business. Personal effects coverage can also be purchased at the associate's expense. Personal items (including computers) stolen from a rental vehicle are the responsibility of the associate. Since insurance coverage only applies to negotiated rates, don't accept lower, promotional fares when picking up vehicles. When using Travel Online, always verify that the Hertz location you are renting from includes insurance since some locations do not participate in the Hertz corporate program (Check the Travel Online Hertz non participating vendor locations list on the Rental Screen Car.). You should elect collision and comprehensive coverage in the event you are unable to rent from Hertz, National, or Enterprise and utilize a nonpreferred car rental company. Injuries to employees arising out of, or in the course of, a valid business trip are covered by MetLife's Workers' Compensation Insurance and/or Business Travel Accident Insurance. Rental car companies may offer Personal Accident Insurance (PAI) covering accidental death, medical coverage, ambulance fees, etc. However, its cost and that of other options are considered personal expenses and will not be reimbursed. Coverage Options Outside the U.S. Associates should purchase available options, the cost of which will be reimbursed as a business expense. Personal Travel The Company and MetLife's preferred rental car insurance coverage do not assume the liability for cars rented by associates for other than company business. Personal use of rented vehicles before or after the business portion of a trip is covered by car rental insurance. Vacation and personal trips are not covered. If there are any questions about insurance coverage for particular situations, contact Risk Management (212 578 4041). Accidents Involving Rental Cars If an accident occurs, the associate should complete all required local accident reports and send copies as soon as possible to MetLife's Risk Management Unit in Long Island City. Private Car Services Car Service is expensive and should only be used when absolutely necessary. Within New York City, associates should normally use taxis or public transportation to go to and from business meetings. When using a private car service as part of a business trip within the NYC Metropolitan area (e.g., transportation to the airport), an approved car service must be used. Select your vendor based upon your pickup location, NOT your destination. The New York Metropolitan area includes the NYC boroughs, Long Island, Rockland, Putnam and Westchester Counties, Central and Northern New Jersey, and Southern Connecticut. Car Service reservations can be made through GT3's call center. 1. GT3's reservations phone number: 8002568716 (prompt #1). 2. GT3's Customer Service: 8002568716 (prompt #1). Cooper Atlanta Transportation Services (formerly known as Starlight) for Atlanta and Alpharetta Ga.: 18667235466 Local taxi services can be booked directly with the vendor. Generally, any service that includes taxi or cab in the company name or provides metered service is considered a taxi service. Preferred Car Service vendor fares are often attractive from the office to airports, but may be very expensive from your residence to the airport. In these instances, with management approval, associates may use a less costly local service vendor. However, in these instances, the same insurance coverage may not apply. After Hour Use of Car Service in the NYC Metropolitan Area: Each Business Unit is responsible for ensuring that the use of these services is appropriate. Employees should check with their management beforehand to understand the circumstances in which the use of car service for after hour commutation is authorized. Starting at 9 PM: Associates returning home from work or workrelated events can use corporate car service starting at 9pm to go to destinations both within and outside of the NYC 5 boroughs. For other cities, outside of the New York Metropolitan Area, when car service is necessary, associates should use preferred vendors designated by their local office. Management approval is necessary if preferred vendors are not used. The same 9 pm guideline also applies for commutation home for offices outside of the NYC Metropolitan Area. Some Car Service Tips To Keep in Mind: · Never have a car service wait for you while you are attending a meeting. · Be prompt since you will be charged for waiting time. · When possible, share a ride with other associates. · If canceling a car service reservation, do it at least 2 hours before the scheduled pick up time to avoid no show charges. Car service vendors are paid by either the associate's corporate American Express card or personal credit card. Reimbursement will be made by submitting an expense report (i.e., TMS). VI. Payment Methods and Expense Reimbursement $ Associates who receive a Corporate American Express card are responsible for maintaining their account in good standing. Associates should review their statements every month to verify that the charges are correct and that payments from their travel expense reports are posted properly. Failure to do so may result in the cancellation of the card and may also adversely affect the credit rating of the associate. Accounts that go past due for 60 days will be charged a delinquency fee which is the responsibility of the cardholder and not reimbursable from MetLife. If the card is lost, call 18005282122 for a replacement. A. CORPORATE AMERICAN EXPRESS CARD The Company requires use of the Corporate American Express cards by associates who travel. This is done to facilitate the payment process and to provide needed information for vendor negotiations and planning. Any associate on the administrative payroll making more than one business trip per year or spending more than $500 per year in business travel and entertainment expenses must apply for the Corporate American Express card. It is provided to employees at no additional cost. The Corporate American Express card must be used for all business travel expenditures, including air, hotels and car rentals, wherever it is a form of payment acceptable to the service provider. Personal expenses should not be charged to the corporate card. Personal charges lessen the value of corporate travel data and can contribute to loss of card privileges by associates. Corporate American Express card applications are available from the travel web page (Click on Travel> Travel Related Services). Associates should complete an application, obtain the approval Signature from their manager, and submit the application to the PO/AP Service Center (fax number on the application). The final issuance of the card is based on American Express underwriting requirements. Application processing takes three to four weeks. The Corporate American Express card will be canceled when an associate retires or leaves the Company. Please note that MetLife has access to information regarding your use of the American Express Corporate Card, including information on your charges and statements from American Express. B. TRAVEL ADVANCES Since travel expenditures should be charged to the Corporate American Express card, the Company does not usually authorize advances where either airline tickets are charged to the Company, or an associate is given cash to pay for anticipated expenses. In cases when the associate does not have a personal credit card or Corporate American Express card, and cannot obtain one for the trip, Company Paid Airline Tickets and cash advances can be obtained on an exception basis. Travel advances can not be requested for the expenses of others. Expenses for trips scheduled within 30 days are not eligible for advances. The travel advance should be cleared upon returning from the trip. Company Paid Airline Tickets Company Paid Airline Tickets are ordered through T&T and billed directly to MetLife on a special American Express account. The cost of a Company Paid Airline Ticket is considered the same as a monetary advance to the employee. No more than two sets of Company Paid Airline Tickets should be issued to an associate in any calendar year. Consultants can not use this account. Company Paid Airline Tickets can be arranged with written authorization from the associate's approving manager or officer. A subordinate or peer cannot authorize the request, nor can any associate approve their own Company Paid Airline Tickets. There is an approval form (available from the travel agency) that must be signed by the manager or officer and faxed to T&T to authorize charging the tickets. After the trip is completed, the traveler must submit a travel expense report that includes the cost of any Company Paid Airline Ticket that was used. The cost of the Company Paid Airline Ticket must then be deducted from the reimbursement being made to the employee by entering the amount on the appropriate section at the bottom of the expense report form. All original receipts, including the airline passenger receipt should be submitted. When authorized, Company Paid Airline Tickets are expected to be returned or accounted for within 30 days of completing the trip for which the ticket was issued. Outstanding ticket advances greater than 3 months old will be reported to the associate's department head. Unused paper tickets should always be sent to Travel & Transport or NYHO Travel Services. They will be applied to another business trip or refunded as soon as possible. Cash Advances Cash advances are expensive to administer and should only be approved by management when absolutely necessary. Travel expenses should be charged to the associates' corporate card or personal card where the employee does not qualify for a corporate card. Cash advances are not issued for incidental outofpocket expenses. If a cash advance is necessary, specific written approval in the form of a memo from the traveler's manager must be submitted to PO/AP Service Center when requesting a cash advance. The approval memo must include the traveler's employee number, cost center, travel dates, the purpose of the trip and the amount requested. The amount of the cash advance must be deducted from the employee's travel expense reimbursement (TMS) being made to the employee by entering the amount on the appropriate section at the bottom of the expense report form. All original receipts must be submitted. When authorized, advances are expected to be returned or accounted for within 30 days of completing the trip for which the advance was allowed. Outstanding advances greater than 3 months old will be reported to the associate's department head. Advance Purchase of Airline Tickets Associates are encouraged to purchase airline tickets well in advance of travel to take advantage of lower cost airfare. As a result, payment for such tickets may be due to American Express before the trip is taken. If airline tickets are purchased 30 days or more in advance of a trip, associates may request payment to American Express prior to the trip. A Travel Advance Reimbursement Request (Form 228 or TMS) must be submitted with a photocopy of the airline ticket attached. A copy of the travel itinerary receipt is acceptable for electronic tickets, as long as the itinerary indicates both the ticket number and the amount of the charge. "Advance Reimbursement for Airline Ticket" should be entered in the description area. The amount must be paid directly to American Express. After the trip is completed, the traveler must submit a travel expense report that includes the cost of the airline ticket. The cost of the ticket must then be deducted from the reimbursement being made to the employee by entering the amount on the appropriate section at the bottom of the expense report form. All original receipts, including the airline passenger receipt should be submitted. When authorized, advances are expected to be returned or accounted for within 30 days of completing the trip for which the advance was allowed. Outstanding advances greater than 3 months old will be reported to the associate's department head. When prereimbursed tickets are not used, they should immediately be reported to Travel & Transport or NYHO Travel Services. They will be applied to another business trip or refunded as soon as possible. C. RECEIPTS AND OTHER REQUIREMENTS When traveling on company business, the associate is entitled to reimbursement for valid business related expenses. For reimbursement, original receipts are required for all expenditures of $25 or more. Receipts must indicate the form of payment used by the associate. For expenses paid by credit card, the type of card (Amex, Visa, or Master Card) and account number should appear on the receipt. For expenses paid by personal check, the check number should appear on the receipt, or a copy of the canceled check should be submitted. Airline expenses require that a copy of the electronic itinerary receipt emailed by T&T be submitted for reimbursement. For lodging expenses, employees must obtain an itemized room bill. The itemized bill identifies the individual charges for reimbursement reporting, and also serves to make sure that nothing was billed to the room in error. The following are nonreimbursable expenses: movies, videos, inroom bar charges, laundry, gift shop, reading material, charges for hotel spa, masseuse or exercise facilities. In order to be reimbursed, the employee must also provide a receipt showing how the bill was paid. If an employee uses express checkout services, they should make sure the itemized bill indicates the method of payment (i.e., American Express Card) or else obtain a fax copy of the paid folio from the hotel. This serves to make sure that MetLife is not also billed directly by the hotel for charges that are submitted by employees for expense reimbursement. Expenses must be actually incurred by the associate in order to be reimbursable. There are no "per diem" allowances. Reimbursing International Travel Expenses: Since the MetLife PO/AP Accounts Payable unit currently only processes reimbursements in US Dollars, expenses incurred in foreign currencies must be converted to US Dollars by MetLife travelers on their expense report. The conversion rate used should be the rate in effect during the period of the trip. As a result of the policy change, POAP now requires that a copy of the traveler's American Express or bank card statement accompany the reimbursement request. (A current uptodate Amex statement is always available on the Travel Web Site under Travel Related Services.) For expenses not charged to a credit card, a copy of the conversion calculation must accompany the reimbursement request. A conversion chart website is available on the Travel web site located under Travel Related Services. If you have any questions relating to currency conversion for reimbursement purposes, please contact the AP Hotline at 8009422455, Option 4. D. TRAVEL MANAGEMENT SYSTEM (TMS) Associates must use TMS for reimbursement once it is made available to their department. TMS is an online travel reimbursement system which enables MetLife business associates to electronically prepare and submit travel expense reports for approval and reimbursement. TMS enables associates to electronically track the status of travel expense reports which remain online for future reference and review. Reimbursements not requiring receipts can be paid the same day that approval occurs. Approved travel expenses are paid within 35 business days after receipt documentation is received at the PO/AP Service Center in Rensselaer. This system is designed to not only improve the reimbursement process for MetLife associates, but also to provide management with greater control over expenses, and compile detailed expense information for budget analysis and vendor negotiations. E. REIMBURSEMENT OPTIONS Associates have the option of a direct payment sent to their Corporate American Express card or being reimbursed by an Electronic Funds Transfer (EFT) direct deposit. Please see below for reimbursement via direct deposit. American Express Direct Payment In the designated section of the travel expense report, associates should indicate the part of a reimbursement to be sent directly to American Express to cover charges to the corporate card. Associates are expected to use this feature and designate the appropriate amount to be sent to American Express. If the correct card number does not appear, contact 2125784360 to update your corporate American Express card information. Cardholders will continue to receive a monthly American Express billing statement reflecting individual charges where the card was used. The statement will also reflect amounts associates have designated to pay to American Express on their travel expense report. It is important that associates keep track of direct payments remitted for them by MetLife, since they are responsible for payment of the remaining balance. Payments post to the associate's account 23 days following PO/AP processing. This is also a less costly method of processing payments. Electronic Funds Transfer (EFT) or Check Associates who receive EFT direct deposit for their payroll will automatically receive TMS payments by EFT direct deposit. This will be deposited to the same bank account designated for payroll in the Associate Information Center (AIC). EFT is the fastest means of making money available to the associates. The associate will receive a Lotus Note notification that the TMS was paid. Funds are usually available between 23 business days following PO/AP processing. Associates not currently using EFT or wishing to make a change to their EFT selections can do so in the AIC. Please note payments for TMS will not be shown in ePayStatements. The associate should check their bank account to ensure TMS payments are credited. If an Associate chooses to receive their payroll via check their TMS will be a check. F. APPROVAL OF EXPENSES It is the responsibility of each manager to monitor and control costs associated with travel. Approval of an expense report, whether submitted on Form 228 or via the Travel Management System (TMS) is that manager's certification that all expenses incurred were for a valid business purpose, based on guidelines set forth in the Corporate Travel Policy. Managers must also verify that expenses are reasonable and necessary to conduct business. Management review of expense reports should ensure that all reimbursement requests are supported by documentation. When reviewing TMS travel expense reports, managers should be certain to review receipts of expenses that are not reasonable and when the employee indicates that all required receipts are not submitted Associates are expected to adhere to the travel policy (i.e., booking reservations through T&T, using TMS, appropriate business expenses…). Information will be made available to management of lost savings because of travelers who have not observed policy. Failure to observe policy may result in delayed reimbursement and in some instances denial of reimbursement of outofpolicy expenses. G. Travel Accident Insurance The cost of travel accident insurance purchased for the duration of a business trip is not reimbursable. MetLife associates are already covered by supplemental insurance when traveling on company business. In addition to group life insurance coverage under MetLife Options, associates paid through the Administrative Payroll have accidental death and dis memberment coverage of two times their annual salary when traveling on company business. $200,000 of additional travel accident insurance coverage at no cost to the associate is also in effect for a company business trip when an airline or train ticket is charged to the Corporate American Express card. H. MEALS AND ENTERTAINMENT Business Meals Business meals are reimbursable expenses up to a reasonable amount. What is considered a "reasonable amount" can vary by city. Guidelines for major cities are available from the Rensselaer PO/AP Service Center (1 800942BILL). The Company will reimburse lunch expenses of employees on travel assignment that are approved by management. Since any lunch costs incurred by associates when not traveling are normally an outofpocket expense, managers have the perogative not to reimburse travelers for such expenses. In addition, the following corporate procedures apply: If the meal or entertainment involves expenses for clients, business contacts, or other MetLife associates, supplemental information is required detailing the time, place, cost, and business purpose of the expense. This information is added to the back of the Form 228 or to a supplemental TMS screen. If the business meal is for the associate only, and does not involve overnight stay, supplemental information must be provided indicating the specific business purpose of the meal. Meals not involving an overnight trip, for which the associate can not provide an appropriate business purpose for the meal, will be reported as income to the associate on IRS Form W2. Meal and Entertainment Expenses With and Without Clients: The bill must be paid by the senior MetLife person attending the function. Reimbursement requests must be approved by a more senior manager who has not attended the event. – A subordinate or peer cannot approve the request, nor can any associate approve his or her own expenses. For any business meal or entertainment expense, supplementary information must be provided detailing the business purpose and listing the attendees. This information is added to the back of Form 228 or to a supplemental TMS screen. Entertainment expenses for MetLife associates when clients are not present are generally not allowed, and require an explanation with specific written approval from an officer. Entertainment expenses should only be approved for appropriate business events. MetLife does not reimburse the cost of anniversary, retirement, or other employee celebrations, parties, outings, picnics, or events. Exceptions require officer approval. Refer to the HRSC web site for details on gifts, awards, and prizes. Spousal Expenses Spousal expenses are nondeductible expenses which are rarely reimbursable. When a client's spouse is present, managers may reimburse meal and entertainment expenses of an employee's spouse who performs a necessary business purpose by his/her presence. Other spousal expenses, especially travel, are rarely reimbursable, and should only be approved after discussion with the department head. Executive Management Group members receive a semiannual report of all spousal expense reimbursements. Entertainment at Sporting and Cultural Events A receipt is required as proof of payment for sporting and cultural events. Ticket stubs alone are not sufficient to establish proof of payment for reimbursement. Due to IRS requirements for business entertainment expenses, supplementary information must be provided detailing the location, business purpose, and attendees. I. MISCELLANEOUS EXPENSES The Company reimburses for laundry/valet services for trips of more than five consecutive business days and for associates on business trips that are unexpectedly extended. Reimbursement is allowed for a reasonable number of personal phone calls made while on overnight trips. Hotel phone access charges for voicemail and email access will also be reimbursed. Personal medical items and supplies are not reimbursable as business expenses. Medicines and medical services are usually covered by the associate's medical plan. Expenses for personal items and supplies, such as toothpaste and soap, are also not reimbursable. The Company will not reimburse arrangements for childcare and boarding of pets. Hotel health club and inroom movies charges will not be reimbursed. Subscriptions Policy: Having access to uptodate business News is important for all MetLife associates. Utilizing the Internet is the easiest, most efficient, and least expensive method to obtain current business information as opposed to traditional subscriptions to "hardcopy" magazines and newspapers. As a result, subscriptions to general news and business publications are considered a personal expense of the employee and will not be paid for by the Company via invoice, employee reimbursement, or Purchasing Card. Examples of these publications include but are not limited to: Atlanta Business Chronicle, Barron's, Boston Business Journal, Business Week, Consumer Reports, Crain's NY Business, Dayton News Daily, Dollars and Sense, Down Jones, Financial Times, Forbes, Fortune, New Haven Register, Newsweek, NY Times, New Yorker PC Magazine, Roanoke Times, St. Louis Post Dispatch, San Francisco Chronicle, Smart Money, US News, USA Today, Wall Street Journal, Washington Post, and Windows NT Magazine. At management discretion, when a clear business need exists, jobspecific tradetype subscriptions may still be reimbursed. Examples of these publications include: National Underwriter, Pensions and Investments, LIMRA publications, and Morningstar. J. LOSS OF COMPANY PROPERTY Employees are expected to demonstrate reasonable care, when traveling with company property. For instance, laptops should always be put away and not left unattended. Wherever practical, a security cable should be used with a laptop computer. When company property is lost, a police report must be filed and the incident reported to management. K. PERSONAL PROPERTY LOSSES DURING BUSINESS TRAVEL MetLife does not accept responsibility for personal property losses during business travel. Theft or loss of personal property may be covered under an individual's homeowner policy. Associates who typically travel with valuable personal property, such as a portable computer or personal jewelry, or are planning a trip that will involve carrying such items, should check their personal insurance coverage. A separate schedule and premium may be required to provide coverage. L. TELEPHONE EXPENSES Frequent travelers should request and use AT&T calling cards to take advantage of substantial corporate discounts. To apply for a card, contact Purchasing at 2125782558. Use of the Company AT&T calling card should be limited to business calls since all charges are billed directly to MetLife. M. TRAVEL EXPENSE REPORT CHECKLIST 1. Attach original receipts for all expenses of $25 or more. 2. Provide specific information concerning the purpose of the trip, and the purpose of meals with others or client entertainment, in order to properly document the nature of the expense. 3. Explain any unusual circumstances or expenses that might generate a question. 4. Obtain necessary approvals. VII. MetLife Travel Assistance Program MetLife has contracted with AXA Assistance USA, also known as MetLife Travel Assistance , to provide assistance for MetLife associates travelling both domestically and internationally. AXA Assistance USA, is a global company with 39 international call centers which provide a broad range of travel and medical assistance services to all MetLife associates. This service is available for all business and leisure within and outside of the United States, 24 hours a day, 7 days a week. Below are the telephone numbers for the MetLife Travel Assistance program. All you need to do is identify yourself as a MetLife employee. Within the United States: 1800454 3679 Outside the United States: 13129353783 For additional information about MetLife Travel Assistance, as well as a link to download a wallet size identification card, go to the AXA web site at www.axaassistanceusa.com. VIII. Travel Agency Service Fees To obtain optimum discounts on airline tickets, MetLife has entered into contracts with preferred airlines (American, Continental, and Delta). These agreements provide substantial discounts on tickets purchased from these carriers and offer attractive fares in several heavily used markets including Newark to Boston, Newark to St. Louis, Newark to Atlanta and NYC and Newark to the West Coast. These fares and discounts are only available when travel is purchased from Travel and Transport and via the Travel Online Reservation System. The current charges for reservation services are: $42 per airline ticket, booked through the agency $21 per airline ticket booked through Travel OnLine $15 for an Amtrak ticket. . Appendix A Additional Cost Savings Opportunities A 1. Use pretrip authorization to give management the opportunity to avoid unnecessary travel. This can be accomplished via Lotus Notes. 2. Use video or audioconferencing as an alternative to travel. For more information on video conferencing, please call 2125782409. For audioconferencing, call 18003004275. 3. Be more flexible in travel dates and when scheduling meetings. 4. Require use of connecting flights and/or alternate airports when substantial savings are possible. 5. Book airline flights 14 to 21 days in advance. 6. Consider extending the minimum flight time for business class on international flights. On average, the full economy fare is 40% less than business class. 7. Use electronic ticketing and save on processing and overnight delivery costs, and additional $25$50 charges. Etickets also avoid the substantial cost of unused paper tickets that are never turned in for refunds. (Note: Soon etickets will become the standard and all requests for paper tickets will be noted on exception reports.) 8. Mandate use of the Travel Online reservation system. For more information on these and other cost savings opportunities, please contact either the MetLife Travel Director at 2125785719, or the Travel Manager (2123751483 ext. 13). Metropolitan Life Insurance Company One Madison Avenue, New York, NY 100103690 18000091810 (0300)
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You can now invite anyone to meet at your favorite Starbucks.
Limited-time feature
32 year old woman | Denver, CO, USA | Seeking men 27-37 within 50 miles
Why Not?
I try to keep my days full of interesting people and activities. When I am not working I find myself busy with things like skiing, hiking, playing golf, seeing live music, volunteering, riding my bike, shopping, cooking and spending as much time outside as I can. Because of all the activity in my life dating often takes a back seat. I am looking for someone who works hard to play hard; someone who is career minded during the week but can leave work behind and enjoy spontaneous trips and weekends away in the mountains. I enjoy being in a relationship as long as it enhances my life rather than limiting it. I like when my boyfriend is my best friend. I like someone who can challenge me to be a better person, but most importantly likes to have fun. Things I love... My family (Although my 10 nieces and nephews can get a bit overwhelming) Skiing (Although most of the time I do it for the Apres) Spicy food (I put Siracha on everything) Boating - on the lakes in Minnesota where I grew up Traveling – next on my list is Croatia Things about me that you should know…(just so you're forewarned): I am a terrible dancer, but apparently my alter ego comes out at weddings I get annoyed when people are habitually late, yet I am often accused of being late. I hate Ikea, but love Costco My house is usually spotless, but my car is a different story…
Camping , Coffee and conversation , Cooking , Dining out , Movies/Videos , Museums and art , Music and concerts , Exploring new areas , Playing sports , Shopping/Antiques , Travel/Sightseeing , Volunteering , Watching sports , Wine tasting
Aerobics, Golf, Other types of exercise, Skiing, Soccer, Swimming, Tennis / Racquet sports, Walking / Hiking, Yoga
I exercise 3-4 times per week.
I like Dogs
Middle of the Road
Wash Park, LoHi, Vail, Pearl Street in Boulder, South Pearl in Denver, Red Rocks
University of Colorado at Boulder, Boulder, CO
Favorite TV shows are Law and Order SVU and 60 Minutes; Favorite places I have traveled - Italy, France and Vancouver (but still have lots to see); Favorite restaurants in Denver - Steubens for brunch and Rioja for a nice dinner out
I love the outdoors, skiing, trying new restaurants boating in Minnesota, traveling, and going to live music. I have a passion for cooking and love to entertain.
The Travelers Gift and The Noticer
Z{{Cta}} {{#if HasMoreInfo}} ?{{CtaSecondary}} {{/if}}
|What she is looking for
|5'4" (162cms)
|5'8" (172cms) to 6'8" (203cms)
|Body type:
|Athletic and toned
|About average, Athletic and toned
|No preference
|Light brown
|No preference
|No Way
|No Way
|Social Drinker
|No preference
|Other profession
|No preference
Corporate Health Risk Management
|I'll tell you later
|No preference
|Never Married
|Never Married
|Have kids:
|Wants kids:
|White / Caucasian
|Pacific Islander, White / Caucasian
|Christian / Other
|No preference
|No preference
|Bachelors degree
|Bachelors degree
I graduated with a Business degree from the University of Colorado.


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Running Knee Braces
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Please join us in welcoming Mr. Gary Shapiro, president and CEO of Consumer Electronics Association. Read more!
Network with other attendees, presenters and sponsors -- share stories from past symposiums or maybe even share tips for first-timers. Visit our Facebook page!
Subscribe to the podcast, download attendee/presenter/sponsor forms and join our DTV Symposium Flickr photo pool! View downloads!
Please join us in congratulating Paul Turner, Vice President of Product Marketing for Omneon. Read more!
Listen to audio and view the PowerPoint presentations of past speakers at the Iowa DTV Symposium (2002-2007). Explore!
Attendee Information
- Bring Your Family (MS Word Document)
Presenter Information
Please print, complete and fax attention Tiffany at 515-725-9839.
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General Information
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- Iowa DTV Symposium 2008 Promo Pack (Compressed ZIP file)
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Some of the presentations from past years are available for download.
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We've taken a lot of DTV Symposium photos over the past few years. Now you can reminisce too! And if you join our free DTV Symposium Flickr group, then you can submit your own photos!
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Join the Iowa DTV Symposium Facebook group for free! By joining the group, you will be able to network with other attendees, presenters and sponsors. You can also share stories from past symposiums, upload photos, share tips for first-time attendees and more!
Add the Iowa DTV Symposium to your calendar on Facebook, and be sure to officially register at iptv.org/dtv.
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General Information
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Her next novel, The view from Penthouse B, and a collection of essays, I Can't Complain, will be published next spring.
Lee is a patient storyteller with a distanced, mostly omniscient point of view.
His view is that Israel is more trouble than it is worth, specifically to the America taxpayer.
early 14c., "formal inspection or survey" (of land); mid-14c., "visual perception," from Anglo-French vewe "view," from Old French veue, noun use of fem. past participle of veoir "to see," from Latin videre "to see" (see vision). Sense of "manner of regarding something" first recorded early 15c. Meaning "sight or prospect of a landscape, etc." is recorded from c.1600.


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Green Beans with Coconut and Popped Rice
|Dried unsweetened coconut/6 tablespoons freshly grated coconut
|1⁄4 Cup (4 tbs), shredded
|Boiling water
|1⁄3 Cup (5.33 tbs)
|Coarse salt
|2 Tablespoon (Kosher)
|Green beans
|1 1⁄2 Pound, cut into 1-inch lengths
|Vegetable oil
|1⁄4 Cup (4 tbs)
|Cumin seeds
|1⁄2 Teaspoon
|Black mustard seeds
|1 Teaspoon
|Long grain rice
|1 Tablespoon (Preferably Basmati)
|Dried red chilies
|Cayenne pepper
|1⁄4 Teaspoon
|1 Teaspoon
|Table salt
|3⁄4 Teaspoon
|Fresh coriander
|2 Tablespoon, chopped (Cilantro)
1) In a small bowl, place the dried coconut, if using and soak in 1/3 cup boiling water for at least 15 minutes. Drain well.
2) In a large pot, bring 5 quarts of water to a rolling boil.
3) Add the beans and coarse salt to boil rapidly until the beans are just cooked slightly but still crisp, 2 to 3 minutes.
4) Drain the beans and rinse under cold water; drain again.
5) In a large skillet, add oil to heat up over moderately high heat.
6) Add the cumin and mustard seeds and wait for popping off the seeds.
7) Add rice to brown for about 1 minute, and the stir in the dried chiles.
8) Add the green beans, cayenne, sugar and table salt to stir-fry for 3 minutes, by reducing the heat to moderate.
9) Stir in the fresh or drained coconut and fresh coriander.
10) Cover with a lid and reduce the heat to low to cook for another minute.
11) In a salad bowl, transfer the beans and serve immediately.


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Cream Sponge Cake
|Castor sugar
|2 Ounce (50 g)
|Plain flour
|2 Ounce (50 g)
|Baking powder
|1⁄2 Teaspoon (Leveled) (5 ml)
|Double cream
|1 Pint (125 ml)
|1 Teaspoon (Leveled) (5 ml)
|1 Tablespoon (as required)
1) Prepare a moderate oven (190°C, 375°F/Gas 5).
2) Use one 20-cm (8-in) tin or two 17-5-cm (7-in) tins, to grease and line.
3) In a bowl, whisk the eggs and sugar until thick. Place the bowl over hot water if using a hand whisk.
4) In another bowl, sift together flour and baking powder. Gently cut through the mixture with a large metal spoon until combined.
5) Pour the mixture into the tin(s), shake to level the surface.
6) Place in the centre of the oven and bake until risen and golden, for 15-30 minutes.
7) Turn out the cake, remove the paper and place aside to cool.
8) In a bowl, whisk the cream and sugar.
9) Sandwich the cake with jam and cream.
10) Serve the cake by slicing and topping, if desired.
To freeze the cake, wrap in foil, label and chill. Store for up to 4 months.
To use the frozen cake, thaw, then dredge with icing sugar.


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|Amount Per Serving
|% Daily Value
|Choline (from 35% PC lecithin)
|57 mg
|1200 mg
|420 mg
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Jarrow Formulas Mega PC-35™ -- 120 Softgels
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|Amount Per Serving
|% Daily Value
|Choline (from 35% PC lecithin)
|57 mg
|1200 mg
|420 mg
Mega PC-35™ contains soybean lecithin, concentrated to the level of 35% PC (phosphatidylcholine).
Phosphatidylcholine (lecithin) is a good source of choline, a B vitamin. PC is a main component of cell membranes and is critical for brain and liver function. In the brain, PC is the precursor to acetylcholine, an important neuro-transmitter involved in cognition and motor coordination. In digestion, PC is part of the bile complex that emulsifies fats to facilitate the absorption of fats and fat-soluble nutrients.
Take 1 softgel, 1 or 2 times per day, preferably with meals, or as directed by your qualified health care consultant.
Keep in a cool, dry, dark place. may be refrigerated, but keep lid tightly sealed.
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