text:
Army Lt. Col. Michael J. McMahon, who grew up in West Hartford and graduated from Conard High School, died Nov. 27, 2004 in a plane crash in the mountains near Bamiyan, Afghanistan. McMahon, 41, left a wife, also a lieutenant colonel, and three children.
A U.S. Army lieutenant colonel who grew up in West Hartford died in a plane crash high in the snow-capped mountains of Afghanistan Saturday, the Pentagon said Wednesday, apparently becoming the highest ranking Army officer killed in that country during Operation Enduring Freedom.
McMahon was the 20th person with Connecticut ties to be killed in Iraq or Afghanistan since March 2002. He is to be buried next week at West Point, a family member said.
McMahon died on a return flight from a division headquarters meeting at Bagram Air Force Base, a family member said. He had been in the country for six months.
"The indications we have is that [the plane] got into a valley and tried to gain altitude quickly," Maj. Gen. Eric Olson said. "The pilot apparently recognized that he was not going to be able to gain altitude quickly enough and tried to make a very dramatic turn, didn't make it and crashed into a very narrow valley."
A plane carrying the bodies of the six victims back to the United States left Bagram, Afghanistan, on Tuesday evening, bound for Dover Air Force Base in Delaware, military spokesman Maj. Mark McCann said.
Killed with McMahon were Chief Warrant Officer Travis W. Grogan, 31, of Moore, Okla.; and Spec. Harley D. Miller, 21, of Spokane, Wash., as well as three civilian crew members aboard the plane.
According to a U.S. Army website, www.army.mil, only one other lieutenant colonel has died in Operation Enduring Freedom, and he died in Turkey.
Nora Boyer, one of McMahon's sisters, said the family learned of his disappearance on Saturday.
"Between him and me it was always, `Mike, are you having the time of your life?'" she said Wednesday night in a phone call from her home in New Jersey. "And he'd be saying, `Yep, Nora, I'm having the time of my life.'"
"He was a man who loved his troops and would take care of them," Boyer said.
In addition to being a leader, her brother was also a juggler, so adept at juggling rocks that locals would invite him into their homes to juggle, and then turn in their weapons, Boyer said.
Born at Fort Campbell, Ky., and raised in West Hartford, McMahon graduated in 1981 from Conard High School, where he was a cheerleader. "He was a real rah-rah guy," Boyer said. He was the son of Elizabeth and retired Lt. Col. Dennis McMahon. McMahon's stepmother was the late Maria O'Neil McMahon, a Hartford native and former professor in the social work department at St. Joseph College in West Hartford.
McMahon graduated from the United States Military Academy in 1985 and was commissioned in the aviation branch. He married his wife, Jeanette, in 1987. She is also a lieutenant colonel. They have three children.
Beginning his service as a platoon leader and executive officer in the 101st Airborne Division, McMahon would serve in various capacities at home and abroad in Europe and Korea before taking control of the 3rd Squadron, 4th U.S. Cavalry at Schofield Barracks in Hawaii on June 24, 2003.
In Afghanistan, McMahon commanded Task Force Saber, which covers the western region of the country, according to military websites. Under his command were the 3rd Squadron, 4th Cavalry Regiment of the 25th Infantry Division (Light) and Company B, 193rd Aviation Intermediate Maintenance, Hawaii Army National Guard. Together, they were responsible for provincial reconstruction teams supporting security and reconstruction efforts in the cities of Herat and Farah, the military said.
McMahon believed in preparing to be great by being good at the basics, he said in a statement of philosophy on a military website. "Fundamental soldiering (marksmanship, common tasks, force protection) must be second nature to all troopers," he wrote. "[T]he chain of command is sacred and is what truly sets us apart from those we've sworn to defend."
"The health of the squadron is measured by the leadership we practice, the discipline we demand, and the expectation of safety we require," he wrote.


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|Thread Tools
My baby is almost 6mths old and my supply has all of the sudden become extremely low. I use to have a bad case of oversupply when she was born. After straightening everything out things were going great. Within the past week or so I have noticed that my supply seems a lot less. Any suggestions on getting my supply back up? Thank you!
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i would start take fennel and fenugreek and blessed thistle that has help my supply greatly but mine has been low just about from the start
happily in love with dh and raise my three jelly beans and missing my babies in heaven we finely got are rainbow and me and her daddy are so glad are rainbow is here born on 11/07/2013
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Has your period come back? That can cause a temporary dip in supply. What makes you believe your supply is too low? Is baby still having plenty of wet and dirty diapers? How many times per day does baby nurse? Perhaps your supply is just evening out after having the oversupply.
Married to a wonderful woman since 2010. Baby boy C arrived in June 2013!
Check out our User Agreement.
Yes. My period came back at 6 weeks. ugh! I know this will sound crazy but it just feels like it. My breasts don't feel as heavy. Also, when I pump I hardly get any out. I literally use to be able to get 5 oz in about 5 minutes ( oversupply) but now I can barely get an ounce sometimes. I just started taking Fenugreek. I will monitor her diapers more tomorrow. Good idea :) The baby nurses 5-6 times a day. I started solids at 5 months with her. Thank you for responding!
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subset: commoncrawl


text:
Challenging Times: The Women's Movement in Canada and the United States
A provocative overview of feminist movements in Canada and the United States. Through a series of essays that offer interpretations this book compares and contrasts the emergence and advancement of feminism in the two countries,both francophone and anglo phone communities. This book is intended for students and researchers in women's studies and gender studies.
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BergHOFF produces a dizzying array of kitchenware, accessories, knives, barware, flatware, kids' cooking equipment, porcelain, electronic scales and lifestyle goods, all geared towards making the time you spend in the kitchen as exciting as possible. This Belgian company's top-of-the-line kitchenware ranges from sculptural drinking glasses and energy-saving pots to inventive appliances. In addition to its cutting-edge technologies, BergHOFF's product line has a thoroughly modern look, thanks to the company's award-winning designers. Nowhere is BergHOFF's clean, contemporary aesthetic more evident than in its ergonomic chef's knives, which are made from high-quality forged steel and sold nestled in sleek, stylish wooden blocks.
First-rate tools of the trade for seasoned chefs and everyday cooks alike
You don't have to be a chef to appreciate the breadth of BergHOFF's designs: There is something for everyone. For the prep master we selected a handsome set of forged knives. For your Thanksgiving pies, a professional Cream Whipper. And, for the honeymooners, a stunning 72-piece flatware set. As for us, we'd take the kitchen timer, the stock pot, and the sturdy bamboo cutting board.
This sale includes a wide range of all things kitchen, with one goal: To get you set for culinary success.
Amp up your culinary routine, courtesy of these elevated essentials


text:
Hawkeyes wrap outdoor season with 8 All-Americans
Hawkeyes compete in Eugene, Oregon, beginning Wednesday through Saturday
Kwaza matches school record as 6 Hawkeyes move on at West Regional
NCAA Championships begin Thursday in Austin, Texas
Big Ten champion Aaron Mallett owns the No. 2 seed in 110-meter hurdles
Drake Relays Saturday, April 25, 2015
Drake Relays Friday, April 24, 2015
Frank Sevigne Husker Invitational Saturday, Feb. 7, 2015
Frank Sevigne Husker Invitational Friday, Feb. 6, 2015
NCAA Track and Field West Preliminary Day 2
Hawk Item -- 2014 Big Ten champion, 400-meter relay... 2014 second team All-American, 400-meter relay.
2014 -- Indoor - led team in 600 meters (1:29.98), and ran second leg on team-leading 1,600-meter relay (3:37.16)... placed fifth in 600 meters (1:30.00) and ran third leg on 1,600-meter relay that placed fourth (3:37.16) at Big Ten Championships... ran collegiate-best 1:29.98 in Big Ten 600-meter prelims, which ranks third all-time at Iowa... ran on three 1,600-meter relays that posted three of the top-10 all-time marks in school history (3:37.16-2nd, 3:38.62-4th, 3:41.57-8th)... placed fourth in 400 meters at Bill Bergan Invite (54.37), which ranks sixth all-time at Iowa... placed third in 600-meter special race (1:30.22), sixth in 400 meters (55.18) at Husker Invite and 18th in 400 meters at Tyson Invite (54.58)... ran lead leg on winning 1,600-meter relay at Jack Johnson Classic that set meet and facility record of 3:43.46... placed fourth in 400 meters at Jack Johnson Classic (56.72)... Outdoor - Second team All-American... ran third leg on the 400-meter relay team that placed 16th at the NCAA Championships (45.02)... placed 23rd in the 400-meter hurdles at the NCAA Championships (1:01.70)... placed ninth in 400-meter hurdles (58.19) and running third leg on 400-meter relay that placed eighth in 44.72 at NCAA West Preliminary... leads team in 400-meter hurdles (57.81, and ran on school record-setting 1,600-meter relay (3:34.83)... ran third leg on Big Ten Champion 400-meter relay (44.62)... that time ranks second all-time at Iowa... placed third in 400-meter hurdles with a collegiate-best 57.81... that time ranks third all-time at Iowa... won 400-meter hurdles (59.71) and ran on winning 400-meter relay (44.65) and school record-setting 1,600-meter relay (3:34.83) at Arkansas Spring Invite... placed fifth in 400-meter hurdles at Mt. SAC Relays (59.14)... ran anchor leg on 1,600-meter relay that placed 13th at NCAA West Preliminary (3:36.40), third leg on relay that placed seventh at Mt. SAC Relays (3:37.73) and second leg on relay that placed fifth at Big Ten Championships (3:37.95)... those times ranks fifth, eighth and ninth, respectively, all-time at Iowa... ran second leg on 400-meter relay that placed second at Arizona State Invite in 45.30, which ranks ninth all-time at Iowa... ran lead leg on winning 1,600-meter relay at Musco Twilight with a meet record-setting time of 3:40.03... named Iowa's Most Improved athlete... letterwinner.
2013 -- Indoor - led team in 400 (55.33) and 600 meters (1:30.80)... placed eighth in 600 meters at Big Ten Championships (1:31.31), running a collegiate-best 1:30.80 in the prelims... that time ranks fourth all-time at Iowa... placed fourth in 400 meters with a collegiate-best 55.33 at Meyo Invite... that time ranks 10th all-time at Iowa... ran lead leg on team-leading 1,600-meter relay (3:43.80) and third leg on team-leading distance medley relay (11:47.15) at Big Ten Championships... the 1,600-meter relay time ranks 10th all-time at Iowa... ran 400 meters at Tyson Invite (55.75)... placed second in 400 meters (56.11) and eighth in 200 meters (25.65) at adidas Classic... Outdoor - ran collegiate-best and teamleading 400-meter hurdles at NCAA West Preliminary (59.71), which ranks seventh all-time at Iowa... ran third leg on team-leading sprint medley relay that placed eighth at Drake Relays (3:54.51)... that time ranks second all-time at Iowa... ran third leg on 400-meter relay (45.61) and lead leg on 1,600-meter relay (3:43.13) that posted team-leading performances at Jim Click Shootout... placed 20th in 400-meter hurdles at NCAA West Preliminary semifi nal round... placed fourth in 400-meter hurdles at Jim Click Shootout (59.90), won event at Lee Calhoun Invite (1:00.73), placed 10th at Big Ten Championships (1:01.33) and fourth at Alabama Relays (1:02.61)... letterwinner.
High School - two-time 400 meter state champion... placed third in the 100-meter hurdles and second in the 1,600-meter relay at the state meet senior year... three-time conference champion in the 300-meter hurldes and 1,600-meter relay... two time conference champion in the 100-meter hurdles... conference champion in the 200 meters her junior year.
Personal - born February 7, 1994... daughter of ShaTonya and Dewayne Stewart and MonTerrio Holder... pre-business major.
|Holder's Collegiate Bests
|200 Meters (I)
|at adidas Classic
|400 Meters (I)
|at Bill Bergan Invitational
|400 Meters (O)
|Musco Twilight
|400 Hurdles (O)
|at Big Ten Championships
|600 Meters (I)
|at Big Ten Championships


text:
KDL Recommends For Kids > Award Winners and "Best of" Lists > Ignite Happiness: Great Books for Fourth Graders
KDL Recommends
< The Mystery of Meerkat Hill: A Precious Ramotswe Mystery for Young Readers (No. 1 Ladies' Detective Agency (Precious Ramotswe Mysteries)) | The Mouse with the Question Mark Tail >
Binny for Short
Title: Binny for Short
Author: Hilary McKay
KDL Description:
Eleven-year-old Binny struggles to cope with her father's death and the loss of her beloved dog while she adjusts to a new home that might be haunted by her horrible Aunt Violet.
Amazon Description:
A tender, sweet, and hilarious novel about growing up with a loving family and a perfectly rambunctious dog, from an author who "has set the standard of brilliance" (Horn Book).
When she was eight, Binny's life was perfect: She had her father's wonderful stories and Max, the best dog ever. But after her father's sudden death, money is tight, and Aunty Violet decides to give Max away—he is just too big for their cramped new life. Binny knows she can't get her dad back, but she never stops missing Max, or trying to find him. Then, when she's eleven, everything changes again.
Aunty Violet has died, and left Binny and her family an old house in a seaside town. Binny is faced with a new crush, a new frenemy, and…a ghost? It seems Aunty Violet may not have completely departed. It's odd being haunted by her aunt, but there is also the warmth of a busy and loving mother, a musical older sister, and a hilarious little brother, who is busy with his experiments. And his wetsuit. And his chickens.
You'll delight in getting to know Binny and her charming, heartwarming family in this start to a new series from the inimitable Hilary McKay.


text:
Don't watch a drama. Make your room popHang Chinese paper umbrellas in different colours and sizes inverted at different lengths from the ceiling. These will brighten a dull corner.Make fairy lights your friend. Use them on window ledges, over mirror frames and around plant pots to light up a dull room.Group different sizes of folding fans in bright colours on a wall.A neutral-hued room always has space for bright accents. A vase in a bright pop shade, quirky wall clocks, objets d'art and candle holders in lime green, red or pink. Add animal print – a zebra-stripe rug, a spotted bean bag, to any part of the room. It will stand out.Place a statement furniture piece in a corner as a conversation starter. Tigerlily has unusual pieces like The Gilded Bangle Box Chair or The Crazy Cupboard Chair for luxe kitsch. Go antiquing. Most clever shoppers scour through flea markets to find rejects that can take on a new and stunning form. Tigerlily's Bailgaadi Bookseat is an old bullock cart that has been re-engineered to make a sturdy seat with space to store one's books too. (Aparna Upadhyaya, Tigerlily by Aparna) Don't watch a sitcom. Make some SpaceMinimise cushions; they just add bulk.Don't fill up every shelf. Leave some vacant so the room looks more spacious. Get the eye to look up by mounting decorative plates on the beams. Go shiny. Put the matte-finish vases in storage, bring out the lacquer, glass and metallics.Add a wall mirror to make the room seem bigger than it is.(Rohit Nadkarni, interior decorator)
Don't watch a Bollywood film. Create a textured wallClear away the furniture so you have one vacant wall to work with. For the base coat, mix a bright shade of Nerolac Impression 24 Carat paint thoroughly and pour in a tray.Dip a felt roller in the tray. Roll off any excess.Use the roller to paint the entire wall. Then apply a contrasting top coat of Nerolac Impression Ideaz across the wall. You can move the roller horizontally and vertically.Wash the excess paint from the roller with water.Pick the spatula you want (five sizes are available) and applying uniform pressure, move it in a criss-cross manner to remove the excess paint and create a unique texture.(Information courtesy Nerolac)Don't watch a Hollywood film.
Try some DIYCreate the motifs you want on paper – we've used birds and flowers – and place an OHP or stiff transparent plastic sheet over it.Using a 3D Outliner, trace the pattern on to the sheet. You'll need about 10-14 birds and 15-20 flowers. Fill in the outlines with brightly coloured glass paints. Allow the paint to dry, then cut out your motifs. Cut blank shapes of the motifs from additional OHP sheets. Stick over the painted shapes, using No-Stitch fabric glue or colourless glue.Thread each motif though a nylon thread with beads, so each shape appears at different points of the string. Add bells. Secure each dangler to a ring (a clothes hanger or an embroidery ring). Hang your ornament where it can catch the light. (Illustrations: Swati Chakrabarti)From HT Brunch, June 2Follow us on twitter.com/HTBrunchConnect with us on facebook.com/hindustantimesbrunch


text:
Code covered by the BSD License
KATHIM Alrifai
KATHIM Alrifai (view profile)
3 files
79 downloads
10 Jul 2013
Optimal Loading for a Power Station (Unit Commitment)
Watch this File
This App looks for an optimal loading for a power station (unit commitment), It based on Optimiztion methodes: Genetic Algorithms and Dynamic Program.
To run this App, the cost functions for the generators in the power station must be known.
This App is applicable for power station that contains of 10 or less number of generators.
if somebody have an other matlab code ,can you help me ?my mail adress firstname.lastname@example.com
Hi Kathim, would it be possible to post the source code of this program to be able to understand it?
how to run this program... please guide me..
How to run the application?
you must have a MATLAB release 8.1(R2013a) or (R2012b)
How to install?
Contact us


text:
A method and system for providing a customer with a service upon a service request. The method includes retrieving a dataset from a database for identifying a qualified service person using information about the service, the service person and a customer; establishing communication with the customer; and providing the customer with the service. After the service is performed, the retrieved dataset is updated to maintain accurate information stored in the database.
1. A method of providing a customer with a service, comprising:
storing in a database of a service provider a number of datasets reflecting a pool of service personnel of the service provider, each dataset including: qualification data for each of the service personnel to provide a service and service history data regarding former services provided to customers by each of the service personnel;
receiving by the service provider a service activity request from a customer via a communication device;
retrieving by a computer terminal of the service provider connected to the database at least one dataset from the database based on the service activity request in accordance with a retrieving rule that weighs qualification data and service history data for each service personnel so that the customer can be matched with an appropriate service personnel;
identifying the appropriate service personnel in the retrieved dataset;
establishing communication between the service provider and the customer utilizing a virtual meeting session comprising a personal avatar for the customer to interface with, the avatar transmitted from the service provider to a computer of the customer wherein an appearance of the avatar is specifically adapted and assigned to the customer to provide the customer with a familiar and consistent appearance in its personal avatar regardless of which service personnel is identified for the service activity request or a future service activity request; and
after providing the customer with the service activity by the service personnel based upon the service activity request, updating the retrieved dataset with information regarding the service activity.
2. The method according to
3. The method according to
4. The method according to
5. The method according to
6. The method according to
7. A system enabling a provider to supply a customer with a service, comprising:
a database of a service provider including a number of datasets reflecting a pool of service personnel of the service provider, each dataset including: qualification data for each of the service personnel to provide a service and service history data regarding former services provided to customers by each of the service personnel;
an input device of a computer terminal of the service provider connected to the database for receiving a service activity request from a customer;
an evaluation unit connected to the database for retrieving at least one dataset from the database based on the service activity request in accordance with a retrieving rule that weighs qualification data and service history data for each service personnel so that the customer can be matched with an appropriate service personnel and for identifying the appropriate service personnel in the retrieved dataset;
a control device for establishing communication between the service provider and the customer utilizing a virtual meeting session comprising a personal avatar for the customer to interface with, the avatar transmitted from the service provider to a computer of the customer, wherein an appearance of the avatar is specifically adapted and assigned to the customer to provide the customer with a familiar and consistent appearance in its personal avatar regardless of which service personnel is identified for the service activity request or a future service activity request; and
an updating device for updating the retrieved dataset after the service personnel has provided the customer with the service activity.
8. The system according to
9. The system according to
The present invention relates to a method and a system for providing a service.
For many customers, purchasing sophisticated technical equipment like production machinery, industrial plants, turbines, generators, passenger trains, vehicles, home entertainment devices and many more, an important aspect of their purchase decision is the availability of a reliable, efficient and cost-effective after-sales service. Modern technology often requires highly specialized and educated service providers. So more and more manufacturers put much effort in offering after-sales services and many independent service providers are competing with them.
When a customer's technical equipment needs service, he or she usually requests a service activity, for example a regular maintenance procedure, from a service provider. There is often more than one service provider available, and there are several aspects which influence the customer's choice.
First of all, the qualification of the service provider to provide the requested service activity is very important. Furthermore, a fast and efficient service is required. Much like a client-counselor relationship, many customers tend to appreciate a kind of lasting personal relationship with "their" personal service providers. Such a personal service provider is familiar with the customer's facilities and therefore ensures a quick and effective response to a service activity request.
On the other hand, the availability of a specific service person's response to a service activity request cannot always be assured. So another person has to take over the task often resulting in a longer processing time, because the other person is usually not as familiar with the customer's facilities as the specific service person, who has already provided the service or a similar service activity to the customer in the past. So valuable context knowledge already gained by the specific service person in the past regarding the customer's facilities is not available for speeding up the service activity provided by the other service person. This is especially true if, for example, a repeated service is requested regarding the same error correction of a technical system with the service persons being different each time.
It is therefore an object of the invention to provide a simple and effective method of providing a service.
One aspect of the invention thus involves a concept of setting up a database including information on qualified service persons and associated services.
The datasets of the database reflect the pool of service personnel from which a service provider can choose upon a service request received from a customer in order to appoint an appropriate service person to provide the customer with the service.
A further aspect provides for updating the retrieved dataset after providing the service to the customer, so that a future service request is always matched to an accurate, up-to-date database ensuring high service quality.
Another aspect of the invention includes using additional information about customers to whom a service person has already provided the requested service as a basis for choosing the service person from the pool of service persons.
Other aspects of the invention relate to technical supporting means like computer connections, tracking systems or pagers to track the qualified service person and establish communication between the customer and the service person.
Yet another advantageous aspect of the invention relates to using a further person for performing the service at the customer's facilities with the identified service person residing at a remote service center and instructing the further person on how to perform the service in detail using telecommunication means such as audio and/or video communication.
Further aspects relate to utilizing an artificial image or model of a human person or other creature as part of a Human-Machine-Interface (HMI). Such an artificial image or model is commonly referred to as an avatar. The avatar is displayed on the customer's computer screen when establishing communication between the identified service person and the customer. It is, for example, possible to assign a specific avatar to each individual customer so that each customer is always facing the same, familiar (even though artificial) person when requesting a service and the communication is established. In that case, the service person actually providing the service may not always be the same person but the avatar will always be the same "person" contacting the customer. The choice of the actual human service person can therefore be made solely on the basis of hard facts such as qualification, availability, response time and so on and need not include soft factors such as a (personal) relationship to the customer as the customer may not recognize the human acting behind the avatar's appearance. A consistent appearance of the same avatar to face the customer can be nearly as effective in establishing kind of a personal relationship and confidence between the customer and the service provider as the actual direct interaction between two human partners.
A further aspect of the present invention involves a system for providing a service including technical units implementing the steps outlined in the method according to the invention and its preferred embodiments.
Further aspects, features and advantages of the present invention will become apparent from the drawings and detailed description of the following preferred embodiments.
The above-mentioned and other concepts of the present invention will now be addressed with reference to the drawings of the preferred embodiments of the present invention. The shown embodiments are intended to illustrate, but not to limit the invention. The drawings contain the following figures, in which like numbers refer to like parts throughout the description and drawings and wherein:
The disclosed invention advantageously employs one or more base concepts.
It basically provides an efficient and simple method of providing a customer with a service upon a service request.
The service may include any kind of services, for example regular maintenance, emergency repair, delivery and installation of spare parts, optimization, operation etc. But also non-technical services shall be covered by the term "service" such as entertainment, medical diagnosis and treatment, delivery of ordered items like food and/or consumer goods.
Preferably, the customer's technical facility comprises at least one computer and that computer can be provided with the service online using an internet connection. In such case, the service can for example include software error handling, updating, optimizing and installation of software programs.
One concept is setting up a service-personnel related database including qualification information.
Another concept involves matching a service request with a dataset of the database using service-related, personnel-related and customer-related information.
Many customers tend to establish a trustful relationship with a service person whom they already know and whom they can rely on. So besides aiming at an efficient, qualification-related response to the service request, identifying the service person also takes into consideration former ties of the service person to the customer requesting the service, such as former service activities already performed at the customer's facilities, type of those activities, success in providing those activities, context knowledge derivable from those activities and so on.
After providing the service activity, the dataset of the identified service person is updated, at least with regard to the information regarding the service activity or the information regarding the service person's qualification, so that in connection with a future service request of the same or similar kind, the service person's chances of being selected from the database increase and so do the chances of a successful and efficient completion of a subsequent service request.
Yet another concept provides establishing communication between the customer and the identified service person.
Therein the communication may involve a further service person locally present at the customer's facility. The further service person acts as a communication interface being instructed to provide the service by the identified service person, who is present at a remote location such as a remote service center. Communication is preferably established using telecommunication technology such as a landline or mobile telephone, a video phone or the internet.
A further preferred concept includes utilizing an avatar displayed at the customer's computer terminal when establishing and maintaining the communication. The avatar serves the purpose of presenting a "familiar face" to the customer for creating a pleasant communication atmosphere, whereas the human service person actually providing the service (either remotely or locally) need not be known to the customer and can be selected solely based on qualification and/or efficiency aspects without taking into consideration former ties to the customer or similar information.
All the embodiments to be described in more detail in the following can be applied to providing technical and non-technical services to all kinds of customers. The services preferably include technical activities performed on facilities such as industrial plants, hotels, production machinery, turbines, generators, passenger trains, vehicles, home entertainment devices, but shall not be limited to any special purpose.
Step 1 involves setting up a service personnel database.
The database includes datasets each comprising information about at least one service person qualified to perform at least one service activity, information regarding the service activity and information relating to the customer.
For example, the customer-related information may include former service activities of the same or similar kind already provided to the requesting customer and a related service success by the service person. Thus, not only qualification as a neutral fact but also "service history" as a customer-related criterion can be taken into consideration when retrieving datasets from the database.
Step 2 depicts receiving a service request from a customer, for example by telephone or over the internet.
In Step 3, a dataset is retrieved from the database based on the service request. A retrieving rule can be based on any or all information included in the dataset and can involve weighing of the information, so that e.g. qualification is the more important retrieving criterion compared to service history, or vice versa.
Step 4 depicts identifying the service person included in the retrieved dataset.
Step 5 and 6 provide establishing communication with the customer and providing the customer with the service by the identified service person.
Communication thereby may include remote communication using the internet or radio telecom means such as a mobile phone.
Finally, step 7 involves updating the retrieved dataset to ensure accurate information stored in the database, so that any future identification of a service person upon a future service request is very efficient and promising.
The basic steps 1-7 are substantially identical to the steps already shown in
What is new is establishing the communication by a further service person, who is locally present at the customer's facility. Such a local, further service person acts as a intermediary communication medium between the customer and the identified service person, wherein the service is provided by the identified service person instructing the local, further service person, preferably over the phone, video phone or the internet.
The further service person is usually familiar with the customer and ensures a trustful atmosphere when communicating with the customer, whereas the identified service person ensures high quality of the provided service.
The system 10 includes a computer terminal 17 connected to a database 13, which comprises a plurality of datasets 15.
The datasets 15 include information on a plurality of service persons with regard to their qualification to provide a service, the service itself and customer-related information such as a "service history" of the service person.
A client uses a client terminal 23 to issue a service request to the service provider over the internet 21, for example by E-mail. The service request is received by an input device 19, for example an Email mailbox or a website. An evaluation device 27 retrieves a dataset 15 from the database 13, identifying at least one specific service person 26. Retrieving the dataset 15 can be based on any or all information included in the datasets 15, wherein the information can be weighted, emphasizing either qualification or service history of the service person.
Communication with the customer is established using a control device 29, for example a software program enabling a virtual meeting session on the internet.
The service provider is visually represented by an avatar 25 displayed on the client terminal 23. The avatar 25 can be a live or a recorded image and can further be animated and include voice output. Preferably, the avatar 25 is adapted to the customer requesting the service, so that different customers each have their "personal avatar" as part of the Human-Machine-Interface between the service provider and the customer.
The actual person providing the service is the identified service person 26, who may be at a remote location, even with regard to the service provider's location, and dispose of an internet access device such as a laptop and software tools to provide the customer with the requested service (e.g. software debugging, update or installation) using the internet.
After the identified service person 26 has provided the service, the database 13 is updated with regard to the dataset 13 assigned to the identified service person 26. Such an update may affect information related to the service person's 26 qualification, his or her service history, problems and success information associated with providing the service and so on.
In addition to the embodiments of the aspects of the present invention described above, those of skill in the art will be able to arrive at a variety of other arrangements and steps which, if not explicitly described in this document, nevertheless embody the principles of the invention and fall within the scope of the appended claims.
For example, the ordering of method steps is not necessarily fixed, but may be capable of being modified without departing from the scope and spirit of the present invention.
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Contreras, Schultz Score Louisville Slugger/NFCA Division III National Player and Pitcher of the Week Honors
LOUISVILLE, Ky. — Hanna Contreras of Concordia (Texas) University and Claremont-Mudd-Scripps' Hayley Schultz have been selected as the Louisville Slugger/National Fastpitch Coaches Association (NFCA) Division III National Player and Pitcher of the Week, respectively.
Contreras, a freshman infielder for the (12-11) Tornados, had a .636 average (7-of-11) with three doubles, three home runs and 12 runs batted in in a 3-0 week for her school. The Austin, Texas, native fueled Concordia's three-game American Southwest Conference sweep of Howard Payne with a pair of 3-for-4 games. She had two doubles, a homer and six RBI in the opening game and capped the series with a double, homer and five RBI, after going 1-for-3 with a homer in the middle contest.
Schultz, a junior right-hander from Los Angeles, went 4-0 for the (14-7) Athenas, who rejoined the NFCA Division III Top 25 Poll in the others receiving votes category after a 7-1 week. She had a microscopic 0.27 earned-run average and 21 strikeouts in 26 innings. Schultz tossed a four-hitter and three-hitter to beat then-No. 4 Central twice, and also fanned nine batters in a victory over Wisconsin-Eau Claire.
Other Selected Top Performances
Western Connecticut State sophomore pitcher Emily Cintorino went 4-0 for the week with a 0.58 ERA, allowing one hit over the first four innings of a win over Macalester and one hit over the final four innings of a triumph over Bowdoin. … Babson senior pitcher Kathleen Conway was 4-0 with a save and a 0.67 ERA. She struck out 44 in 31.1 innings and had two three-hitters. … Keene State sophomore pitcher Mariah Crisp was 3-2 for her five starts, compiling a 0.57 ERA and allowing three earned runs over 36.2 innings while striking out 56. She had two double-digit strikeout games, including a season-high 15 in a complete-game shutout of McDaniel. … Moravian junior first baseman Jenn Dalickas batted .500 (10-of-20) with two doubles, two homers and five RBI, and hit safely in all six of her team's games. She had a two-run walkoff homer against Misericordia and compiled a .900 slugging percentage and a .525 on-base average. … Montclair State senior pitcher Alex Hill was 2-0 with a save and a flawless 0.00 ERA. She recorded 30 strikeouts and no walks over 15 innings of work, and pitched a perfect game against Centenary (N.J.). with a school-record 18 strikeouts. Hill then retired the first seven hitters in a two-hit shutout of Susquehanna to run her consecutive batters-retired streak to 32 and held opposing batters to a .043 average for the week. … Thiel senior outfielder Ali House went 4-for-7 for her week with three RBI to accompany her .571 average. … Texas-Tyler freshman pitcher Alaina Kissinger went 3-0 with two two-hitters (one against then-No. 5 East Texas Baptist), a four-hitter (against then-No. 10 Linfield) and a 0.73 ERA. Marywood freshman third baseman/designated player Brook Labs hit .875 (7-of-8) with three doubles and five RBI in a 2-0 week for her team. … Mississippi College junior shortstop Macey Lee went 12-for-18 (.667) with two doubles, two triples, eight RBI and four steals in four attempts as her team notched five straight shutouts. … Lebanon Valley sophomore pitcher Haley Neff was 2-0 for the week with a 1.75 ERA and 12 strikeouts in 12 innings. She pitched a two-hitter against Widener and also hit .800 (4-of-5) at the plate with three doubles, a homer and seven RBI. … Wisconsin-Eau Claire junior third baseman/designated player Taylor Pierce hit .520 (13-of-25) with three doubles, five RBI, six runs scored and a .571 on-base average. … William Paterson freshman pitcher Allison Podmajersky was 1-1 with a 0.39 ERA and 16 strikeouts in 18 innings. She fanned 13 over 11 innings in a 2-1 loss to Wisconsin-Stevens Point. … Westminster senior first baseman Lauren Stoczynski was 9-for-13 (.692) with four RBI and a pair of 3-for-4 games to amass a .733 on-base percentage and a .692 slugging average. … Thiel senior pitcher Morgan White tossed a no-hitter in her one appearance, collecting five strikeouts over seven innings.
The Louisville Slugger/NFCA Division III Player and Pitcher of the Week are selected by eight NCAA Division III head coaches representing the eight NCAA regions.
2014 Louisville Slugger/NFCA Division III National Player of the Week
Feb. 26 — Ashley Garcia, Linfield College, Sr., 3B, Beaverton, Ore.
March 5 — Maggie Ingell, Washington (Mo.) University, Sr., OF, Winnetka, Ill.
March 12 — Hannah Sendel, Emory University, So., DP, Greenwood Village, Colo.
March 19 — Jessie Richardson, Coast Guard Academy, Jr., C, Kent., Wash.
March 26 — Hanna Contreras, Concordia (Texas) University, Fr., IF, Austin, Texas
2014 Louisville Slugger/NFCA Division III National Pitcher of the Week
Feb. 26 — Rebekah Ragsdale, Mary Hardin-Baylor, Sr., P, Orange, Texas
March 5 — Shelby Parker, East Texas Baptist, Sr., P, Brazoria, Texas
March 12 — Rachel Johnson, Salisbury University, Jr., P, Preston, Md.
March 19 — Alex Hill, Montclair State, Sr. P, Parsippany, N.J.
March 26 —Hayley Schultz, Claremont-Mudd-Scripps, Jr., P, Los Angeles


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Tue, 30 June 2015
Holy SHIT! Janine Antoni!
shamelessly lifted from Art 21...
Janine Antoni was born in Freeport, Bahamas, in 1964. She received her BA from Sarah Lawrence College in New York, and earned her MFA from the Rhode Island School of Design in 1989. Antoni's work blurs the distinction between performance art and sculpture. Transforming everyday activities such as eating, bathing, and sleeping into ways of making art, Antoni's primary tool for making sculpture has always been her own body. She has chiseled cubes of lard and chocolate with her teeth, washed away the faces of soap busts made in her own likeness, and used the brainwave signals recorded while she dreamed at night as a pattern for weaving a blanket the following morning. In the video, "Touch," Antoni appears to perform the impossible act of walking on the surface of water. She accomplished this magician's trick, however, not through divine intervention, but only after months of training to balance on a tightrope that she then strung at the exact height of the horizon line. Balance is a key component in the related piece, "Moor," where the artist taught herself how to make a rope out of unusual and often personal materials donated by friends and relatives. By learning to twist the materials together so that they formed a rope that was neither too loose nor too tight, Antoni created an enduring life-line that united a disparate group of people into a unified whole. Antoni has had major exhibitions of her work at the Whitney Museum of American Art, New York; Solomon R. Guggenheim Museum, New York; S.I.T.E. Santa Fe; and Irish Museum of Modern Art, Dublin. The recipient of several prestigious awards, including a John D. and Catherine T. MacArthur Fellowship in 1998 and the Larry Aldrich Foundation Award in 1999, Janine Antoni currently resides in New York.
Direct download: Bad_at_Sports_-_Bad_at_Sports_513_Janine_Antoni.mp3
Category:podcasts -- posted at: 5:21 AM
Fri, 26 June 2015
On December 12, 2014, the Second Kochi-Muziris Biennale, curated by artist Jitish Kallat, opened in Kerala, India. The second edition of the Kochi-Muziris Biennale built upon the themes from the first Kochi-Muziris Biennale. So, before we dive into the second edition, let's first revisit Indian's inaugural international Biennale.
The first edition opened on December 12, 2012. It was a huge event and by all accounts, a success. In this podcast, Tanya Gill puts together a collection of artist interviews and viewer reactions from the first Biennale's opening week in 2012, including celebrated artists Nalini Malani, Vivan Sundaram, Tallur L.N., Rohini Devasher, as well as Australian street artists Daniel Connell and Vextra, independent curator Amit Kumar Jain, and filmmaker Hatti Bowering.
Please stay tuned for the forthcoming second Kochi-Muziris Biennale podcast. This podcast, as well as photographs of the and additional interviews, can be found at zacii.com. Additional information on the Kochi-Muziris Biennale can be found at http://kochimuzirisbiennale.org.
Tanya Gill is a visual artist who lives between Chicago, USA and Chandigarh, India.
A special thank you to everyone who took the time to talk in December 2012! It was amazing to witness this groundbreaking event.
Direct download: Bad_at_Sports_Episode_512_Kochi-Muziris_Biennale.mp3
Category:podcasts -- posted at: 5:58 AM
Mon, 15 June 2015
Tanya Gill interviews Mumbai artist Manish Nai at Kavi Gupta's Elizabeth street space as he prepares for his June 6th opening. This is Manish Nai's debut solo exhibition in the United States. He is using this opportunity to create wall murals and a compressed jute sculpture just for the space. The media used in Nai's work are both humble and quintessentially Indian. He transforms everyday materials, such as newspapers or clothes, through labor-intensive processes. The result is a very personal translation of time. For more information on the exhibit visit www.kavigupta.com.
Manish Nai
Kavi Gupta
219 North Elizabeth Street
June 6, 2015 - August 1, 2015
Direct download: Bad_at_Sports_Episode_511Manish_Nai.mp3
Category:general -- posted at: 2:24 PM
Mon, 8 June 2015
This week Art Practical and Bad at Sports combined to produce audio that astounds! Listen as our hosts taken on wild ideas like "twitter" and "Christopher Knight's paternalism." Laugh along with them as they celebrate and demonize their brothers and sisters at #superscript15.
Thanks again to the Walker and MNArtists.org for making our dreams a reality.
Critics roll out. We be unpacking this shit left and right! And hell yes, I'll check that privilage.
Direct download: Bad_at_Sports_-_Bad_at_Sports_Episode_510SuperScript15.mp3
Category:podcasts -- posted at: 5:56 PM
Tue, 2 June 2015
This week Christopher Sperandio and Duncan MacKenzie get down and dirty with Paul Krainak. They try and get to the bottom of wtf the Inland Visual Arts Center at Bradley University is and wrestle with the possibility that the Midwest has an art history all its own. Learning happens.
Direct download: Bad_at_Sports_Episode_509_Paul_Krainak.mp3
Category:podcasts -- posted at: 1:55 AM
Mon, 25 May 2015
This week: We talk to Carl Baratta and Oli Watt and we actually run this interview unlike when we did this last year.
Big news! ACRE is moving to a bigger and better location!
You are among the first to know, and I am reaching out to you for help making our ambitious vision a reality. ACRE has already received a generous donation to cover a portion of the building renovation cost. In addition, we are launching a Kickstarter Campaign to raise the remaining $20,000 needed to realize our plans for the new space. We are hopeful that our campaign, which was specially selected by Art Basel's Crowdfunding jury, will garner both financial and community support for the project. We softly launched our fundraiser today and will begin promoting the campaign publicly on May 25th.
I sincerely hope you will consider helping ACRE take this crucial step in our development. I've always felt that ACRE has an uncanny knack for being able to accomplish a lot with very little. I can't wait to show you what we are capable of with a new and improved home base.
Sincerely and With Great Excitement,
PS- If you are interested in making a significant contribution outside of the campaign please feel free to contact me.
Direct download: Bad_at_Sports_Episode_508-Baratta_and_Watt.mp3
Category:podcast -- posted at: 4:29 PM
Tue, 19 May 2015
This week we chase down the beauty of drawing, the perils of the 501c3, the question of economy and the base matter of humor, all with the brilliant Edgar Arceneaux. Duncan Mackenzie is joined Amanda Browder, Amy Mooney, and Abigail Satinsky live from inside a tent at Open Engagement 2014. Why did it take so long to post? Because it did.
Direct download: Bad_at_Sports_-_Bad_at_Sports_Episode_507Edgar_Arceneaux.mp3
Category:podcasts -- posted at: 4:00 AM
Mon, 11 May 2015
This week we bring together artist who work with war, teaching, and infrastructure for a discussion about what the hell we think we are doing when we blend art and politics. We welcome Michael Rakowitz, Abigail Satinsky, and Jim Duignan! Thanks to EXPO Chicago for handing us the space and context for having the discussion live in 2014 and now brought to you via tape or more correctly, silicon.
Direct download: Bad_at_Sports_-_Bad_at_Sports_Episode_506_Jim_Duignan_Michael_Rakowitz_and_Abigail_Satinsky.mp3
Category:podcasts -- posted at: 5:35 AM
Mon, 4 May 2015
This week in conjunction with EXPO Chicago we welcome Pablo Helguera and Chistian Viveros-Faune! We chat Socially Engaged Art.
It is time for an app that helps us gallery goers and Threewalls has the answer, lets kickstart them!
Direct download: Bad_at_Sports_-_Bad_at_Sports_Episode_505_Pablo_Helguera_and_Christian_Viveros-Faune2.mp3
Category:podcast -- posted at: 6:55 AM
Mon, 27 April 2015
This week Brian and Patricia sit down with curator Tanya Zimbardo during her residency at Krowswork, a center for Video and Visionary Art, in Oakland. Tanya is a San Francisco-based curator. Her research and writing is primarily centered on conceptual art and experimental media in California in the 1970s and 1980s. She is co-curating the group survey Public Works: Artists' Interventions 1970s - Now at Mills College Art Museum this fall. As the Assistant Curator of Media Arts at the San Francisco Museum of Modern Art, she curated select film and video screenings and co-organized the past two SECA Art Award exhibitions and overview Fifty Years of Bay Area Art: The SECA Awards, among other exhibitions. She has contributed essays to several SFMOMA publications, most recently West Coast Visions(2015, Borusan Contemporary, Istanbul). As a guest contributor to Open Space (2012‒14), Zimbardo
The Krowswork Residencies feature a diverse range of visionary artists and artwork—from graffiti to poetry and from elaborate sci-fi video installations to Kabalistic painting. These Krowswork Residents present their own work, host conversations and events, and in some cases present the work of others. Each Resident is implicitly or explicitly in conversation with those who come before and after, as well as in dialogue with the total arc of the year.
Kristin Lucas, Air on the Go, 2014, multi-channel video on different size monitors with sound, 4 min., courtesy the artist; © Kristin Lucas
Direct download: Bad_at_Sports_-_Bad_at_Sports_Episode_504_Tanya_Zimbardo.mp3
Category:podcasts -- posted at: 5:12 AM


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Obituary & Guest Book Preview for MARY ETTA FAULKENBERRY
MARY ETTA FAULKENBERRY Obituary
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: Mary Etta (Ramsey) Faulkenberry was born on December 10, 1930 at Higginsville, MO. She passed away on December 6, 2012, at the Pleasant Hill Health...
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Solving the I/O bottleneck issue: Most options mask rather than solve
Storage expert Jon Toigo explains why virtualization causes slow performance, and how methods for speeding it up don't address the real problem.
Why does virtualization cause the I/O bottleneck problem?
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You're basically doing an emulation within VMware and within a hardware controller for storage. That emulation -- virtualization of a controller -- stands between your applications and the use of the actual physical hardware underneath, and that creates an I/O bottleneck. So you have this emulation of a hardware controller sending and receiving I/O from the storage complex and it gets in the way.
Unfortunately, a lot of people are being conned right now -- and I use the word con deliberately -- into believing that if you throw flash or some sort of high-speed storage at the problem it's going to alleviate it. That's kind of a brute-force attack. Your I/O bottleneck is rooted in the virtualization software stack. It's not a problem with I/O itself or the configuration with the networks; it's none of those things. It's not a question of the speeds and feeds of the equipment down below. You can brute force it, make it appear like it's working faster, by writing all your outbound writes to memory first. Then the memory signals, "OK, we got it" and you go to your next operation. Then it takes its own time in writing the data to the back-end software. You can do that; that's caching, and it's been done for years.
It's also known as spoofing. It's the way NetApp Filer -- for those people familiar with network-attached storage -- works. NetApp's back-end WAFL [Write Anywhere File Layout] system plus its RAID system aren't the world's greatest performers. So what you do is you cache in front of it for what they call Flash Cache cards, which are memory, and you cache all the incoming traffic in the memory once the write has been made and let the write occur later on, as the system catches up. That's a way to spoof the I/O bottleneck issue, but it doesn't resolve the problem. And it's going to get worse; the more workloads you stack up inside a server, the worse that logjam is going to get.
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How do I increase cache memory?
Increasing cache memory in your environment might help allocate CPU processes, but it doesn't necessarily result in better performance.continue reading
How do virtual SANs leverage cache resources?
Expert Jon Toigo explains how virtual SAN vendors such as DataCore and StarWind aggregate storage capacity to better make use of cache memory.continue reading
What is the relationship between cache technology, CPU and RAM?
As flash memory caching is on its way in because of its cost and non-volatile nature, RAM may be on its way out the door, says analyst Jon Toigo.continue reading
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