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May 28, 2008 The Forrester Wave™: Enterprise Search, Q2 2008 by Leslie Owens for Information & Knowledge Management Professionals Making Leaders Successful Every Day For Information & Knowledge Management Professionals Includes a Forrester Wave™ May 28, 2008 The Forrester Wave™: Enterprise Search, Q2 2008 Autonomy, Endeca, FAST, And Vivisimo Lead A Competitive Market by Leslie Owens with Matthew Brown, Ken Poore, and Norman Nicolson EXECUT I V E S U M MA RY Forrester evaluated enterprise search vendors against 147 criteria and found that Autonomy, Endeca, FAST (a Microsoft subsidiary), and Vivisimo lead the market with impressive technical capabilities and a diverse customer base pushing for further innovation. Over the past two years, IBM, Microsoft, and Oracle have all recognized their potential advantage in the enterprise search market. Not only do they have deep financial resources to support their products, but they also can win customers who seek to natively connect and integrate search with existing IBM, Microsoft, or Oracle applications and content repositories. Yet these vendors are still digesting acquisitions and building search features that customers want now. Meanwhile, Recommind and InQuira deliver distinctive solutions for targeted market segments — legal and customer service, respectively—while Coveo is repositioning itself due to industry shakeups. Google competes effectively on ease of administration, low-cost/high-value appliances, and stellar brand. Search is a buyer's market, and I&KM pros must pragmatically align their requirements to get the best value and fit for their needs. TABLE O F CO N T E N TS 2 The Good, The Bad, And The Ugly Enterprise Search Market 3 It's Time To Focus On What Matters Most: Value And Fit 5 The Enterprise Search Landscape Has Been Cut Along New Fault Lines 8 Enterprise Search Evaluation Overview 11 Many Leaders Emerged In A Heterogeneous, Wide-Ranging Market 14 Vendor Profiles 17 Supplemental Material N OT E S & R E S O U R C E S Forrester conducted evaluations in November 2007 and interviewed 11 vendor companies: Autonomy, Coveo Solutions, Endeca Technologies, FAST (a Microsoft subsidiary), Google, IBM, InQuira, Microsoft, Oracle, Recommind, and Vivisimo. Forrester also interviewed 22 user companies. Related Research Documents "Microsoft: The Latest Disruptor In Enterprise Search" November 6, 2007 "How to Be A Hero: Develop An Enterprise Search Strategy" September 24, 2007 © 2008, Forrester Research, Inc. All rights reserved. Forrester, Forrester Wave, RoleView, Technographics, TechRadar, and Total Economic Impact are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective companies. Forrester clients may make one attributed copy or slide of each figure contained herein. Additional reproduction is strictly prohibited. For additional reproduction rights and usage information, go to www.forrester.com. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. To purchase reprints of this document, please email email@example.com. 2 The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals THE GOOD, THE BAD, AND THE UGLY ENTERPRISE SEARCH MARKET The overall macro-trends for the enterprise search market appear favorable. On external Web sites and secure extranets, companies struggle to stand out and to form sticky relationships with customers, making compelling search experiences a must-have. Enterprise search tools play an important role here, powering some of the world's largest eCommerce and online directory sites. On internal networks, the growth of digital content — including email, files, and other data — shows no sign of subsiding. Further, individual workers increasingly provision a diverse set of tools for communication and collaboration such as team workspaces, wikis, blogs, discussion forums, and others. These tools generate reams of digital artifacts that are hard to find and manage. Simultaneously, companies are under increasingly onerous regulatory pressure to control and produce digital communications and records in a timely manner — making technologies like search that shorten information retrieval times a hot commodity. As a result, enterprise search has moved beyond simply offering faster access to information. Instead, we see search and indexing capabilities deployed to help companies manage the rising tide and growing risks posed by unstructured information. Yet at a micro level, the search market faces a state of upheaval. A lot has changed since Forrester last studied this sector — including rapid consolidation of both the high-end enterprise search market and its text analytics cousin.1 Autonomy's acquisition of Verity in 2005, for example, was followed by a string of M&A activity, including FAST Search and Transfer's acquisition of Convera, and the subsequent acquisition of FAST by Microsoft this year. On a parallel path, many of the leading text analytics vendors, including Inxight, ClearForest, and Teragram, have been swallowed up by Business Objects, Reuters, and SAS respectively as the latter group looks to complement traditional business intelligence (BI) and analytical tools with search and text mining capabilities. Large infrastructure vendors — like IBM, Oracle, and SAP — have also gotten their feet wet with enterprise search. IBM and Microsoft in particular have proceeded to butt heads with Google Enterprise, the "small" division within Google that managed to grow its revenues from enterprise search and related products to more than $180 million as of year-end 2007.2 As a direct result of this rivalry, enterprise search became free in the fall of 2006 with the release of IBM OmniFind Yahoo! Edition, only to be matched by the release of Microsoft's Search Server Express 2008 in March of this year (see Figure 1). Expect prices to continue to go down for commodity search tools. Finally, the information access market is invigorated by innovation from well-differentiated, fastgrowing vendors such as Endeca, Coveo, ISYS Search Software, InQuira, Recommind, Vivisimo, Mercado, exalead, Attivio, and SINEQUA. These companies focus on different angles of the "findability" problem, and take up the deep market left unfulfilled by Autonomy, FAST, or the aforementioned infrastructure and text analytics vendors. May 28, 2008 © 2008, Forrester Research, Inc. Reproduction Prohibited The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals 3 Figure 1 The Enterprise Search Market Is In Flux April 2006 FAST acquires Corporate Radar November 2005 Autonomy acquires Verity April 2007 FAST acquires Convera April 2008 Microsoft acquires FAST November 2007 March 2008 Autonomy SAS acquires Teragram acquires Meridio 2005 2006 2007 2008 November 2005 IBM acquires iPhrase December 2006 IBM releases OmniFind Yahoo! Edition March 2008 Microsoft releases Search Server and Search Server Express May 2007 Reuters acquires ClearForest July 2007 Business Objects acquires Inxight 44050 Source: Forrester Research, Inc. IT'S TIME TO FOCUS ON WHAT MATTERS MOST: VALUE AND FIT When scoping an enterprise search project, Forrester recommends thoughtful attention to requirements. This means identifying critical content that's hard to find with existing mechanisms, but also talking to people to pinpoint information needs — like insight on customer trends — that are unmet with current tools.3 Content such as presentations, proposals, and policies gets squirreled away in enterprise content management (ECM) systems, email, and collaboration tools. Each tool has native search functionality — letting people enter a text query to retrieve information stored in the content repository. Enterprise search solutions have value when blending content from diverse locations is required. In addition, enterprise search can add new capabilities — like clustering and faceted classification — that are unavailable in more traditional applications. Search buyers can choose from roughly 30 vendors, ranging from household names to new startups like Attivio and open source projects like Lucene. With this wide range of products comes a wide range of pricing, from IBM OmniFind Yahoo! Edition, available gratis, to information access © 2008, Forrester Research, Inc. Reproduction Prohibited May 28, 2008 4 The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals platforms that index billions of documents and cost well into the seven figures. While this report is biased toward the breadth of capabilities a single vendor offers, I&KM pros should focus on fit with their needs. To get this right: · Be realistic about scalability. A scalable search system must meet your content indexing and query processing demands today and also handle throughput under a bigger load tomorrow. But scale is relative. The majority of enterprise search implementations Forrester sees inside major organizations range in size from the hundreds of thousands to tens of millions of records, not billions. And proper information retention and expiry policies can keep search indices lean and focused on only the most valuable content items businesspeople need. Similarly, query processing speeds of thousands of queries per second are virtually unheard of inside of organizations, while they may be imperative to support a consumer-facing audience outside the firewall. Planning carefully will optimize value when shortlisting products. · Scrutinize real security requirements. Search security is a complex technology issue that vendors will attempt to exploit as a poison pill to disparage competitors and win deals. After all, no I&KM pro in his or her right mind would accept an "unsecure" search tool in an enterprise setting. Recognize that there are different approaches to securing search implementations that may involve trade-offs in query processing speed and achievable scale, but these approaches don't necessarily compromise security of the information itself. In fact, even some of the entrylevel products on the market today enforce security at a document level using widely accepted security standards and protocols. Of course, leading vendors offer the most comprehensive approaches to minimize trade-offs among security, scale, and performance.4 · Ask yourself: What features really matter? Search vendors sell cool bells and whistles like the ability to detect the sentiment expressed in text or to automatically extract clusters, entities, and other linguistic patterns. These features are important in advanced analytical search applications, but they may not be relevant to finding today's lunch menu on an intranet. Product features are just one consideration in a robust software evaluation, and they can differ a great deal across search products.5 Also consider ease of making changes and operating the product in your environment. · Don't underestimate the cost or complexity of connectivity. Search engines rely on connectors to hook into databases and applications. Some vendors include all connectors with the delivered product; some sell them piecemeal. A broad menu of connectors is not necessary if you only intend to search across two or three repositories. Also, the cost of connectivity involves more than just software. Applying enterprise search across line-of-business applications or departmental databases may introduce issues of governance, budget allocation, and project management. And connectivity isn't a one-time effort. Once linked, the search administrator and the application owner(s) must coordinate and communicate to ensure that the connection is stable and secure and that the indexing job is running as scheduled. May 28, 2008 © 2008, Forrester Research, Inc. Reproduction Prohibited The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals 5 · Take relevance tune-ability with a grain of salt. Vendors employ profoundly different approaches to calculate and rank the "right" answer to a given query, and to some extent the algorithms behind the rankings can be manipulated. For example, search administrators may want to boost documents coming from an authoritative document management system more than those from a file share. The level of "tune-ability" should match with the level of effort you are prepared to invest in tuning. Unless you are willing to sign up for painstakingly biasing the relevance algorithm at a metadata attribute level, and then comprehensively testing the system for recall and precision, products that allow basic results boosting may be sufficient. Reweighting hits on title text over hits on the body text can be time-consuming and can have unintended consequences. Careful consideration should be paid to the quality of search results for simple queries out of the box, since relevance algorithms are a key point of differentiation among vendors. THE ENTERPRISE SEARCH LANDSCAPE HAS BEEN CUT ALONG NEW FAULT LINES This report comes at a time when the enterprise search category has splintered in several directions. Forrester sees four very distinct segments emerging, with some vendors participating in more than one segment (see Figure 2 and see Figure 3). Old Model: One Search For Everything Has Failed In Enterprises The old mental model for enterprise search assumed that people want one consolidated hub to answer every information need across an enterprise. The more consolidated, the better. Hence the familiar refrain: "I wish we had Google for our enterprise." The problems? 1. Interfaces don't scale well to diverse enterprise information. To leverage the full functionality (such as clustering, clarifying, and relating topics) of today's highly capable search engines, you need a jam-packed search interface. Comprehensive search UIs don't scale well when numerous collections of information exist, or when different metadata attributes for different content must be rendered into the interface.6 2. In enterprises, context matters. There are some "common information goods" in enterprises — like employee profiles, corporate communications, blogs, and some information repositories. But these are a minority. In reality, Forrester finds that the content that matters to a finance professional is entirely different from content that matters to sales, R&D, and other functions. And language differences impose limits of their own to what is relevant (and readable) to people. Successful enterprise search efforts target corpuses of information and set search scopes appropriately. I&KM pros are wise to study information worker context before trying to "Google-ize" their enterprises.7 © 2008, Forrester Research, Inc. Reproduction Prohibited May 28, 2008 6 The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals 3. Diverse content requires diverse relevance models. Since a user's intent is not known, relevance scoring of dissimilar content (e.g., employee phone numbers, documents, and sales data) requires different approaches. Practically speaking, how could you possibly rank the relative importance of a particular business contract compared with a particular report or customer record from a CRM system? Comparing the relevance of similar information categories is far more effective than comparing relevance of dissimilar categories within enterprises. Figure 2 Search Market Segments: Information Access Platforms And Embedded Platform Search Products Information • Autonomy IDOL access • Endeca IAP platforms • FAST ESP • IBM OmniFind Analytics Edition • Vivisimo Velocity Search Platform Segment characteristics Competitive approach Additional considerations A community of partners to build on and extend these search platforms is critical to their long-term viability. • Sell to the strategic • Search, navigate, and buyers (CIOs and visualize both data and content architects) seeking • Transform data a broad platform on • Analyze text for which custom entities and patterns applications are • Connect to built heterogeneous sources • Search value • Scale to massive proposition: volumes alleviate risk (a • Customize data single missed ingestion and fact may have enormous impact) front-end search applications • Search as one part of broader information management stack, such as portal, content, and collaboration • Search deep into the context of business applications and data • Expose business functionality directly through the search interface • Federate and/or index external information sources • Integrate natively across platform components • Sell to varied roles: business executives, IT directors concerned about out-of-the-box functionality • Search value proposition: deliver information in context Embedded • Google Search platform Appliance search • InQuira Intelligent Search • Microsoft Office SharePoint Server 2007 • IBM OmniFind Enterprise Edition • Oracle Secure Enterprise Search Infrastructure vendors benefit from lower perceived integration costs when the search solution is part of a larger suite of tools from the same vendor. Google Search Appliance is pressuring platform providers with its emerging definition of a hybrid platform that encompasses the desktop and cloud-based services like Google Apps. 43719 Source: Forrester Research, Inc. May 28, 2008 © 2008, Forrester Research, Inc. Reproduction Prohibited The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals 7 Figure 3 Search Market Segments: Search Solutions And Commodity Search Point Products Products Search • Coveo G2B solutions • IBM OmniFind Discovery Edition • Microsoft Search Server • Recommind MindServer Segment characteristics • Address specific market needs, such as searching email archives and file systems • Build a complex solution in stages, create collections and design interfaces at the department level and expand as appropriate • Deliver search functionality on approved devices, such as mobile phones • Federate to other search sources with limited emphasis on direct connectivity • Get up and running in days • Search files and Web pages • Connect to a limited set of supported repositories • Scale to a vendorimposed or serverhardware-imposed limit • Live with limited feature set and vendor support Competitive approach • Sell to business units • Search value proposition: boost knowledge worker productivity with a role-based approach to search Additional considerations A departmental approach to search has its pros and cons. It allows for quick and customized deployment but can be difficult to trace. Forrester routinely talks to customers who have more than five search engines in place as a consequence of an ad hoc solution approach. Commodity • Microsoft Search Server Express search point products • IBM OmniFind Yahoo! Edition • Google Mini • Available for free download • Search value proposition: simple and free enterprise search empowers employees — try, then buy These tools are useful for addressing immediate pains, departmental needs, and for scoping an enterprise search project. 43719 Source: Forrester Research, Inc. © 2008, Forrester Research, Inc. Reproduction Prohibited May 28, 2008 8 The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals New Model: Emergence Of Contextual Search, Search Applications, And Services To be sure, there is still a need in almost every business for keyword-based access to information. Many tools exist to meet that need. There is also a "vertical" market for department and/or application-specific solutions that require some customization or specialized control over the look and feel of query input and results. But the cutting-edge deployment of enterprise search technology tackles far more thorny issues than "what's our holiday schedule?" More analytical, discoveryoriented search is made possible by: · Advances in visualization. The power to merge structured, unstructured, and semi-structured data has enabled entirely new applications at the intersection of business intelligence and search.8 Rather than look for a needle in a haystack, high-end search can now draw the haystack and predict the placement of the needle. · Contextual alerting and information services. High-end search tools show promise for operating as search-enabled middleware. For example, a person working in one application, such as a business process management (BPM) tool, may be alerted of the presence of content in another store, such as email, as part of their activity in the BPM system. · Integration of third-party content. Many of the information access platforms and embedded platform search tools now let I&KM pros configure searches across subscription-only databases and public information sources for purposes of competitive intelligence, market intelligence, and research. ENTERPRISE SEARCH EVALUATION OVERVIEW To assess the state of the enterprise search market and to see how vendors stack up against each other, Forrester evaluated the strengths and weaknesses of top enterprise search vendors across 147 criteria. Evaluation Criteria: Current Offering, Strategy, And Market Presence After examining past research, user need assessments, and vendor and expert interviews, Forrester developed a comprehensive set of evaluation criteria. Forrester evaluated vendors against approximately 147 criteria, which were grouped into three high-level buckets: · Current offering. The evaluation focused on fundamentals like core technology architecture and security, as well as the degree of flexibility and control over query processing, indexing and classification, and display of search results. · Strategy. The strategy evaluation looked at vendors' visions, corporate strategy, product strategy, and cost. Forrester also considered the degree to which the evaluated vendors focus on the enterprise search market and their depth of partnerships. Cost information is provided, but not May 28, 2008 © 2008, Forrester Research, Inc. Reproduction Prohibited The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals 9 given any weight by default; Forrester clients can compare vendors by reweighting any of the criteria. · Market presence. Forrester evaluated vendors' current installed bases and number of dedicated employees and partners. Each vendor's overall revenue also affected its market presence score. Vendors Selected For An Enterprise-Deployable Product With Solid Growth Forrester included 11 vendors in the assessment: Autonomy, Coveo Solutions, Endeca Technologies, FAST (a Microsoft subsidiary), Google, IBM, InQuira, Microsoft, Oracle, Recommind, and Vivisimo. Each of these vendors meets at least three of these criteria; most meet all (see Figure 4): · At least 75 enterprise search customers in a variety of verticals. The product must be established and serve a diverse set of enterprise search environments. · A customer base that has grown by at least 30% over the past year. A flock of new customers · Revenue growing at more than 25%, exceeding $10 million in 2007. We evaluated vendors that had an enterprise search offering that generated significant revenue and growth over the past calendar year. signals companies that are innovating and moving the market forward with a successful strategy. · Addresses enterprise search needs and is in demand. We selected products that have been deployed in larger enterprises in more than one vertical and receive frequent mentions by clients in Forrester's inquiry and consulting service. © 2008, Forrester Research, Inc. Reproduction Prohibited May 28, 2008 10 The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals Figure 4 Evaluated Vendors: Product Information And Selection Criteria Vendor Autonomy Coveo Solutions Endeca Technologies Product evaluated Intelligent Data Operating Layer Server Coveo Enterprise Search Endeca Information Access Platform Product version evaluated 7 5.1 5.1 5.1 5.0 8.5 8.0 10g 5.1 6.0 Version release date January 2006 January 2008 November 2007 October 2007 October 2007 February 2008 December 2007 March 2008 February 2007 November 2007 November 2007 FAST, a Microsoft subsidiary ESP Google IBM InQuira Microsoft Oracle Recommind Vivisimo Google Search Appliance OmniFind Enterprise Edition InQuira Customer Experience Platform Microsoft Search Server 2008 Secure Enterprise Search MindServer Enterprise Search Velocity Search Platform Vendors selected satisfied most or all of these criteria: At least 75 enterprise search customers in a variety of verticals. The product must be established and serve a diverse set of enterprise search environments. A customer base that has grown by at least 30% over the past year. A flock of new customers signals companies that are innovating and moving the market forward with a successful strategy. Revenue growing at more than 25%, exceeding $10 million in 2007. We evaluated vendors that had an enterprise search offering that generated significant revenue and growth over the past calendar year. Addresses enterprise search needs and is in demand. We selected products that have been deployed in larger enterprises in more than one vertical and receive frequent mentions by clients in Forrester's inquiry and consulting service. Source: Forrester Research, Inc. May 28, 2008 © 2008, Forrester Research, Inc. Reproduction Prohibited The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals 11 MANY LEADERS EMERGED IN A HETEROGENEOUS, WIDE-RANGING MARKET The evaluation uncovered a market in which (see Figure 5): · Autonomy, Endeca, FAST (a Microsoft subsidiary), and Vivisimo lead the market. Autonomy and FAST, a Microsoft subsidiary, are longtime rivals and the forefathers of the enterprise search business. Each sells a rich tool kit that more than meets the needs of I&KM pros deploying search across the enterprise. The biggest difference between the two vendors can be found in their road maps. To handle future competition from infrastructure giants, Autonomy is acquiring new companies and branching into new markets, like eDiscovery and records management. FAST was just acquired by Microsoft — an infrastructure giant — so its product strategy and competitive positioning are shifting. Endeca, a longtime leader in this space, and Vivisimo, a newcomer to the Forrester Wave, are privately held companies with highly developed, forward-thinking solutions and high marks from customers for service. · IBM and Oracle offer competitive options but lack focus on enterprise search. IBM OmniFind Enterprise Edition and Oracle Secure Enterprise Search were also Leaders in our evaluation, scoring well on the current offering axis. Both lack some of the mature tools offered by pure-play vendors such as slick reporting and taxonomy management tools. In addition, the vendors have too few live customer deployments to test and optimize scalability in different scenarios of query complexity and document size. But IBM and Oracle's content, collaboration, and portal footprint in the enterprise make them vendors to consider for I&KM pros who see search as part of a broader information management platform. · Google Search Appliance, the lone appliance evaluated, is a Leader with a bright future. The Google Search Appliance dominates the enterprise search market in terms of brand awareness and sheer number of customers. Google's differentiators are its inclusive cost structure (hardware, software, maintenance, and connectors are part of the price) and "Universal Search" concept, which pulls content from different sources, including the desktop, via a single search box and single query. The product stands out in the crowd with its ease of use and sound product strategy. · Recommind and InQuira have found their ground by specialization. Recommind MindServer Enterprise Search and InQuira 8.0 are new participants in our Forrester Wave™ search evaluation. InQuira stands out with its robust natural language support based on a set of packaged dictionaries that can be extensively customized. The majority of InQuira's customers buy the search engine as well as the knowledge base and analytics packages. Legal firms and departments managing large-scale search of document archives are the primary market for Recommind's semantic search technology. InQuira and Recommind are not as full-featured as Autonomy, Endeca, FAST, and Vivisimo, nor are they as affordable as the infrastructure offerings. But they more than satisfy the complex needs of their narrow audience. © 2008, Forrester Research, Inc. Reproduction Prohibited May 28, 2008 12 The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals · Coveo is a capable point solution facing serious market pressure. Coveo Enterprise Search comes with a well-designed Web-based administration environment and a flexible AJAXenabled user interface that supports many languages at a much lower price than larger vendors. But as an independent player, Coveo faces tough times in a shifting market where basic enterprise search can be downloaded for free. The company is addressing that threat with a focus on knowledge worker productivity solutions. For example, Coveo G2B for Email searches live and archived email from the desktop and from a BlackBerry or Windows Mobile device. · Microsoft Search Server fits mass-market search needs but lacks depth in important areas. Microsoft's Search Server was released in March 2008 and is derived from the search capabilities of Microsoft Office SharePoint Server (MOSS) 2007. Search Server differs from standalone competitors like Coveo and Google Search Appliance in that it serves as an on-ramp to the industry-leading collaboration platform, MOSS 2007. Search Server is not sufficiently comprehensive in features and functionality to be competitive in this evaluation against complex platforms like Autonomy. But Microsoft's aggressive entry into the search market with this product and its FAST acquisition has transformed the competitive dynamics in the industry. This evaluation of the enterprise search market is intended to be a starting point only. Readers are encouraged to view detailed product evaluations and adapt the criteria weightings to fit their individual needs through the Forrester Wave Excel-based vendor comparison tool. Figure 5 Forrester Wave™: Enterprise Search, Q2 '08 Risky Strong Bets Contenders Performers Leaders Strong Autonomy FAST, a Microsoft subsidiary Vivisimo Endeca Technologies InQuira IBM Recommind Coveo Solutions Oracle Google Current offering Microsoft Market presence Go online to download the Forrester Wave tool for more detailed product evaluations, feature comparisons, and customizable rankings. Weak Weak Strategy Strong Source: Forrester Research, Inc. May 28, 2008 © 2008, Forrester Research, Inc. Reproduction Prohibited The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals 13 Figure 5 Forrester Wave™: Enterprise Search, Q2 '08 (Cont.) FAST, a Microsoft subsidiary Coveo Solutions Endeca Technologies Recommind 3.54 3.34 3.78 3.60 3.24 3.40 4.30 3.63 3.00 3.80 4.00 2.00 2.21 2.25 1.00 0.00 0.00 5.00 1.00 2.40 3.00 Autonomy Forrester's Weighting Microsoft CURRENT OFFERING Query capture and processing Indexing and classification Results display and manipulation Administration and security Core technology architecture Maintenance and support STRATEGY Product strategy Corporate strategy Financial resources Cost MARKET PRESENCE Installed base Revenue Revenue growth Revenue sources Systems integrators Services Employees Technology partners 50% 20% 20% 10% 20% 20% 10% 50% 30% 35% 35% 0% 0% 40% 25% 0% 0% 10% 5% 15% 5% 4.85 4.75 4.78 4.90 5.00 4.90 4.70 4.90 5.00 4.70 5.00 2.50 4.79 4.60 5.00 0.00 0.00 5.00 4.00 5.00 5.00 3.39 3.34 2.80 3.15 3.77 3.60 3.70 3.55 4.00 4.70 2.00 3.90 2.32 2.80 1.00 0.00 0.00 5.00 0.00 1.80 3.50 4.55 4.36 4.68 4.85 4.77 4.30 4.50 4.65 5.00 5.00 4.00 2.20 4.11 4.00 4.00 0.00 0.00 5.00 4.00 4.40 3.00 4.62 4.69 4.75 4.75 4.36 4.80 4.20 4.75 4.50 4.70 5.00 2.10 4.51 4.40 4.00 0.00 0.00 5.00 5.00 5.00 5.00 3.27 3.49 2.55 2.90 3.36 3.85 3.30 4.30 5.00 3.00 5.00 5.00 4.54 5.00 5.00 0.00 0.00 5.00 0.00 4.40 2.50 3.52 3.72 3.55 2.60 3.74 3.00 4.60 4.30 5.00 3.00 5.00 3.90 3.09 2.60 5.00 0.00 0.00 1.00 0.00 3.00 5.00 3.59 4.05 3.08 3.95 4.49 2.55 3.60 3.90 4.00 3.70 4.00 2.10 1.74 1.90 2.00 0.00 0.00 0.00 3.00 2.00 0.50 2.70 2.09 1.63 2.70 3.54 2.65 4.50 4.20 5.00 2.70 5.00 5.00 3.77 2.75 5.00 0.00 0.00 5.00 5.00 3.60 2.50 3.41 3.59 2.95 2.75 3.08 3.65 4.80 4.15 4.50 3.00 5.00 3.70 3.85 3.80 5.00 0.00 0.00 3.00 4.00 3.20 2.00 4.38 4.49 4.28 4.90 4.61 3.80 4.60 4.05 4.50 4.70 3.00 3.30 2.05 3.20 1.00 0.00 0.00 0.00 2.00 1.80 3.00 All scores are based on a scale of 0 (weak) to 5 (strong). Source: Forrester Research, Inc. © 2008, Forrester Research, Inc. Reproduction Prohibited May 28, 2008 Vivisimo InQuira Google Oracle IBM 14 The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals VENDOR PROFILES Leaders · Autonomy. Autonomy's IDOL solution is the most complete product evaluated with the best core technology architecture and security capabilities; however, some customers feel that its service and support are lacking, given the cost and complexity of the solution. Unlike FAST and Endeca, Autonomy does not cultivate its user community through large events or outreach. In addition, Autonomy has not communicated clearly with the large base of Verity customers from its 2005 acquisition regarding K2 and IDOL's like-for-like functionality. IDOL's best fit is global, complex, information-intensive enterprises in markets such as finance, pharmaceuticals, and energy, that have the resources and readiness to invest in a single platform for all of their information processing needs. · Endeca. This privately-held, fast-growing vendor has a smaller customer base than Autonomy or FAST. Its Information Access Platform is architected to support searching relational schemas (databases, data warehouses) and non-relational schemas (XML, RSS, documents). The flexibility of the underlying MDEX engine has prompted Endeca to move into new markets like business intelligence, and to win customers who want to leverage the product's superior faceted classification capabilities. Compared with veteran products like FAST ESP and Autonomy IDOL, Endeca IAP is less focused on the complex endeavor of searching massive amounts of unstructured content across the enterprise. Instead Endeca concentrates on search problems that leverage its capabilities for both structured and unstructured content. Customers should consider Endeca first when faced with a problem of searching and presenting structured data such as that from a product catalog, parts database, or other data-centric application. · FAST, a Microsoft subsidiary. FAST ESP is a proven search platform with notable capabilities for data cleansing and federating content from external sources and other FAST ESP instances. Last year, FAST's methods for recognizing revenue came under scrutiny and it reorganized its management team, cut staff, and saw its stock decline. Microsoft acquired the company for $1.2 billion in April 2008. The FAST ESP product will continue to be sold as a standalone solution and the company is in the process of building out its next-generation platform NextG, which will slim down its core engine and provide deeper query and content analytics. Microsoft is recasting its Microsoft Office SharePoint search strategy with FAST as a core component and has promoted FAST's co-founder, John Lervik, to corporate vice president for enterprise search. FAST is the obvious choice for companies with deep Microsoft platform investments that seek a high-end search solution, but in the short-term, the company is in a state of flux as Microsoft and FAST process the acquisition. Google. The Google Search Appliance (GSA) is the only hardware and software bundle evaluated here, and it continues to show impressive uptake for entry-level and mid-tier search needs. Google has enhanced its ubiquitous and simple white-box and results list experience with · May 28, 2008 © 2008, Forrester Research, Inc. Reproduction Prohibited The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals 15 the ability for users to tag results, promote results, and "search-as-you-type". Google received low scores for security, not because it can't handle secure search, but because it only supports a late-binding approach, whereby access control checks are performed against host repositories in real time — which can present latency problems in large-scale environments. Google continues to succeed at responding to the emotional and convenience-oriented search buyer who values the Google brand and the ability to deploy search quickly to meet an immediate need — like searching a corporate Web site or departmental file share. It is a great fit for those customers who don't want to monkey with the mechanics of search optimization or spend time considering the optimal architecture for massive scalability. · IBM. IBM's OmniFind Enterprise Edition is part of a stack of solutions-oriented search products. It ships with sample code, scripts, and a well-defined Java API to ease the complexity of integrating the search form and results into Web sites, portals, applications, and the desktop. IBM is the sleeping giant of search. It has a diverse product line that runs the gamut from free (OmniFind Yahoo! Edition) to sophisticated (OmniFind Analytics Edition) and deep expertise in complex matters like semantic search and text analytics, global language support, and application integration. If (not when) IBM smoothes the bumps in its product line and puts some marketing muscle into OmniFind, the enterprise search industry will be transformed. For now, IBM OmniFind Enterprise edition is a good solution for enterprise IT organizations that have committed to IBM Lotus collaboration offerings and WebSphere and that want search functionality to perform "behind the scenes." · InQuira. InQuira is typically used against content in product catalogs and client support knowledge bases. To meet the needs of its B2C and customer service customers, InQuira's solution relies heavily on taxonomies and ontologies and has a very capable reporting and analytics subsystem to see what terms (or forms of terms) are driving users to results or sending them astray. InQuira is not ideal for a broad enterprise deployment since it may overlap with existing tools for search and collaboration. Instead it distinctively serves call centers and customer service environments where search is critical and heavily used. · Oracle. Although it scored well for its product capabilities, Oracle is not yet competitive in the search market. Oracle's deep connectivity to applications and content repositories and robust security enforcement is its strong suit. The product has weak content classification capabilities and lacks advanced analytics. Oracle needs to clarify the focus of its search business and overall go-to-market strategy; future enhancements are both grand (support for eDiscovery) and mundane (better reporting). Oracle is best suited for organizations that view it as a strategic partner and have the influence to impact the future direction of the offering. · Recommind. This vendor, well-known for search and categorization in the legal market and for eDiscovery, also serves the enterprise search market. Recommind's MindServer platform is a semantic-based engine that is especially good at indexing large-volume document archives, and © 2008, Forrester Research, Inc. Reproduction Prohibited May 28, 2008 16 The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals it also capably searches other unstructured content assisted by solid parametric search features. However, to compete in the broader enterprise market, MindServer will need to improve its query capture and processing capabilities and be more aggressive with planned enhancements. MindServer can be run in parallel on multiple machines, but it is weak on search performance where maximizing queries per second is required. Enterprises looking at proactively managing content in increasingly litigious-prone industry segments should consider Recommind. · Vivisimo. Vivisimo's investments in Velocity's user interface flexibility, social networking features, federated search, and a rich API make it a market leader. While it lacks some of the deep semantic features of other vendors, Vivisimo's responsive and AJAX-enabled clustered navigation interface enables users to quickly disambiguate queries, explore results sets, and find the most relevant items. It has moderate scalability for crawling, indexing, and querying, and Vivisimo offers a SaaS option for customers that want to host their search indexes off-premise. Like Coveo, Vivisimo offers an interface optimized for mobile users. It's a good fit for those who want an independent search solution with great customer service, out-of-the-box social search capabilities, and a lower price tag than Autonomy or FAST. Strong Performers · Coveo Solutions. This vendor faces stiff competition now that Microsoft has improved its embedded search feature in SharePoint and free tools are changing the game. Coveo has refreshed its strategic direction in light of this pressure and is moving toward the drastic need for better search on email and increased mobilization of the workforce that demands enterprise search on phones. Although its revenues are growing, the vendor may lack the depth of resources to deliver on its vision. Coveo is a good fit for smaller companies or departments that want a nimble solution from a "can-do" vendor who will respond quickly to project needs, but it is not a stable choice for the broader enterprise. · Microsoft. Microsoft released Search Server in March 2008 with strong GUI-based administration, reporting, security, and customization capabilities. Unlike all the other vendors considered, this product lacks native connectivity to ODBC and JDBC databases (Microsoft supports native ODBC connections through its full enterprise CAL for MOSS 2007 via a module named "Business Data Catalog"). To its credit, Microsoft has standardized on a common search architecture across its three products: the free Microsoft Search Server Express, Microsoft Search Server (evaluated here), and Microsoft Office SharePoint Server 2007. FAST ESP is now part of the Microsoft family at the high end of the market. Microsoft Search Server has been relegated to entry-level needs. May 28, 2008 © 2008, Forrester Research, Inc. Reproduction Prohibited The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals 17 SUPPLEMENTAL MATERIAL Online Resource The online version of Figure 5 is an Excel-based vendor comparison tool that provides detailed product evaluations and customizable rankings. Data Sources Used In This Forrester Wave Forrester used a combination of three data sources to assess the strengths and weaknesses of each solution: · Vendor surveys. Forrester surveyed vendors on their capabilities as they relate to the evaluation criteria. Once we analyzed the completed vendor surveys, we conducted vendor calls where necessary to gather details of vendor qualifications. · Product demos. We asked vendors to conduct demonstrations of their product's functionality. We used findings from these product demos to validate details of each vendor's product capabilities. · Customer reference calls. To validate product and vendor qualifications, Forrester also conducted reference calls with two of each vendor's current customers. The Forrester Wave Methodology We conduct primary research to develop a list of vendors that meet our criteria to be evaluated in this market. From that initial pool of vendors, we then narrow our final list. We choose these vendors based on: 1) product fit; 2) customer success; and 3) Forrester client demand. We eliminate vendors that have limited customer references and products that don't fit the scope of our evaluation. After examining past research, user need assessments, and vendor and expert interviews, we develop the initial evaluation criteria. To evaluate the vendors and their products against our set of criteria, we gather details of product qualifications through a combination of questionnaires, demos, and/or discussions with client references. We send evaluations to the vendors for their review, and we adjust the evaluations to provide the most accurate view of vendor offerings and strategies. We set default weightings to reflect our analysis of the needs of large user companies, and then score the vendors based on a clearly defined scale. These default weightings are intended only as a starting point, and readers are encouraged to adapt the weightings to fit their individual needs through the Excel-based tool. The final scores generate the graphical depiction of the market based on current offering, strategy, and market presence. Forrester intends to update vendor evaluations regularly as product capabilities and vendor strategies evolve. © 2008, Forrester Research, Inc. Reproduction Prohibited May 28, 2008 18 The Forrester Wave™: Enterprise Search, Q2 2008 For Information & Knowledge Management Professionals ENDNOTES 1 Forrester evaluated eight leading enterprise search platform vendors in Q2 2006. See the June 13, 2006, "The Forrester Wave: Enterprise Search Platforms, Q2 2006" report. Google's 2007 annual report stated that the company generated $181,343,000 in "Licensing and other revenues." Google Enterprise receives licensing revenue from products other than its search appliances; however, Forrester believes that search products generate the majority of Google's licensing revenue. Source: Google investor relations (http://investor.google.com/releases/2007Q4.html). To maximize the impact of their search investments, while minimizing the risk of over-investing in the technology, information and knowledge management pros should follow seven steps. See the September 24, 2007, "How to Be a Hero: Develop An Enterprise Search strategy" report. Information and knowledge management professionals and enterprise architects should use a worksheet to determine their search security needs and find the most appropriate solution. See the April 12, 2007, "How Secure Should Your Search Be?" report. Broad evaluation criteria include cost, training, architecture, ease of installation and administration, as well as vendor support, existing presence at your company, and strategic direction. Amazon.com demonstrated this when the company had to redesign its interface of stacked tabs as it swelled beyond three levels. Forrester has explained the importance of providing content within the context of the business process. See the March 8, 2006, "Context is King In The New World Of Work" report. Search platforms are beginning to perform BI functions like data visualization and reporting, and BI vendors have begun to incorporate simple-to-use search experiences into their products. See the May 5, 2008, "Search + BI = Unified Information Access" report. 2 3 4 5 6 7 8 May 28, 2008 © 2008, Forrester Research, Inc. Reproduction Prohibited Making Leaders Successful Every Day Headquarters Forrester Research, Inc. 400 Technology Square Cambridge, MA 02139 USA Tel: +1 617.613.6000 Fax: +1 617.613.5000 Email: email@example.com Nasdaq symbol: FORR www.forrester.com Research and Sales Offices Australia Brazil Canada Denmark France Germany Hong Kong India For a complete list of worldwide locations, visit www.forrester.com/about. For information on hard-copy or electronic reprints, please contact the Client Resource Center at +1 866.367.7378, +1 617.617.5730, or firstname.lastname@example.com. We offer quantity discounts and special pricing for academic and nonprofit institutions. Israel Japan Korea The Netherlands Switzerland United Kingdom United States Forrester Research, Inc. (Nasdaq: FORR) is an independent technology and market research company that provides pragmatic and forward-thinking advice to global leaders in business and technology. For more than 24 years, Forrester has been making leaders successful every day through its proprietary research, consulting, events, and peer-to-peer executive programs. For more information, visit www.forrester.com. 43719
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Viking Horse-Riding and Gulfoss and Geysir Express Tour from Reykjavik
Read what other Viator.com travelers think about the Viking Horse-Riding and Gulfoss and Geysir Express Tour from Reykjavik. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Click here for tour details, schedule and pricing
Sure, you can ride a horse anywhere, but there is something special about the Icelandic horse. I am so glad that I picked this tour! The family that runs the farm is outstanding and the location is stunning. I picked a fast horse and he galloped through the trails. It was one of the most thrilling things that I have done in a while. I will say, wear clothes that you really don't mind getting dirty. I was covered in mud after I got back. I stayed in a hostel in Reykjavik and had a hard time finding a place to do laundry. It was well worth it, though!
Really good! We even had special suit to protect ourselves against wind, rain and snow. The family who runs the horse riding centre is lovely and the landscape was really nice. We even galloped a little bit!
The horseback riding was a dream come true! The Viking horses are so friendly and lovable! The leads were so helpful. The countryside beautiful. The trip included lunch at the ranch. The food: soup, bread, and dessert are all homemade and delicious. We were promptly picked up by a coach bus and proceeded to the second half of the day to Gulfoss and Geyser. The tour guide gave us the history, culture and geological perspectives of the areas we visited. The entire 10 hour day was excellent from start to finish.
This tour was great, we especially enjoyed the hourse-riding! The golden circle tour was beautiful and our guide Willy was gret!
Fabulous experience, the owners of the horse farm are so welcoming and helpful. We had a lovely experience and we would definitely do it all again.
The Gulfoss and Geysir was wonderful, and we were given more than enough time to view them both. The driver was very knowledgeable about the area and the sights. This was one of our favourite tours of the holiday!
Great trip through grayline tours. Saw the geysir and gullfoss after visiting laxnes farms for the riding tour with about 2 hrs on the horse. We had a lovely time. Lunch of soup and friesh bread is available for purchase at laxnes. There is some down time. Wish it included fridheimar greenhouse
Excellent, much better than the tame old pony trekking we do at home. Great scenery, good length of trek and the horse responded as a horse should. Fantastic family ran ranch, a joy to meet them. GO you know you want to :- .
My wife and I had a remarkable experience, the horse are so adorable just to look at and to pat around. And that was just the icing on the cake, the rides are both thrilling and exciting. It was totally out of our expectation. The horse riding alone makes this tour worth it but that wasn't all, we still has Gulfoss and Geysirs to experience. Absolutely awesome!
Absolutely fantastic.
The horse riding was a massive highlight. The staff were friendly, helpful and fun. We were out riding for almost 2 hours and it was just superb. I'd recommend this to anyone going to Reykjavik.
The express golden circle was very good. My highlight was the geyser
Donna S
So much fun! Very nice family run farm. Great experience. The Golden Circle half day tour was plenty. You don't need more than a half day to do it.
Loved this tour. The Lanexs stable staff were helpful, informative and friendly. Our driver was extremely knowledgable about Iceland's history and legends. I would do this all over again. To top off the great service, the scenery around the ranch was breathtaking!
This tour was amazing from beginning to end! All of the guides were extremely knowledgable about Iceland and not to mention friendly. The tour of the geysers was especially exciting, as well. The pungent smell of sulfur certainly made it memorable ;)
Love love loved this tour! The guides were all so helpful and wonderful. Made our experience 100% delightful. Wanted to go back the next day, very well done.
This tour was amazing, they came and picked me from the hostel. The horses were very friendly and really knew what theory were doing, they all kept in track and speeded only when there is a gap to catch up with the herd or when asked to. Everyone was so happy by the end of the ride. The people in the farm were very friendly too, I didn't have comfy shoes for riding so they gave me a pair for the ride, they also fitted all our helmets and helped up get on the horses. They also gave up cakes at the end. The Gold circle is a must, there was enough time for photos. The only negative point i'd mention, was that the tour didn't start at 9 as mentioned, it started at 12, so i called the number Viator recommended at 9am and they said the tour will start at 12. Maybe i should have called the day before to clarify.
Great combinations of the tour. The horse-riding activity was exciting. The icelandic horses were loyal and easy to control. It took us about an hour to wait for the coach but complimentary food and coffees were served, so it wasn't a problem at all.
The landscape of Gulfoss and Geysir was awesome.
Riding the horses was amazing!
The people at Laxnes (the stables) were the nicest people I have ever met! They went above and beyond to give us a good time. They even sent an extra rider to accompany our daughter, to lead her horse since she was a bit young to control the horse. Amazing time, simply amazing...the views, the beautiful and gentle horses, the people, etc! The bus trip afterward was good, but paled in comparison to the morning adventure. :)
This tour was the best one we have ever experienced. The Viking horse-riding will live in our memories forever. The Laxnes farm was wonderful and the home cooked lunch (1,000isk) was just what we needed after riding. These horses were the kindest, most patient horses we have ever ridden, and the scenery was breathtaking. The Gulfoss and Geysir tour afterwards did not disappoint. Our photos do not do justice to the Iceland scenery. I highly recommend this tour.
great trip! everyone at the farm was super friendly, the horses are awesome, our guide for the Golden Circle half day tour was very knowledgeable. A must do when in Iceland!
Even though it was pouring rain, I had a wonderful time! The trail was beautiful and the horses were so much fun. The farm had all the rain-proof coats and pants that we needed and it kept us warm and comfortable. After the ride we warmed up with some delicious soup and hot coffee. The tour bus part was a little rushed and I would have liked to explore some of the locations at a slower pace, but since I only had a few days in Iceland, this was a nice way to see it all.
Best, most comfortable and most well behaved horses we've ever been on. Also the horse farm was very pleasant to visit and the hospitality and warmth of the owners was incredible. Would definitely do it again.
We had a fantastic time and the folks at Laxnes Horse Farm were wonderful. The horses were very safe (I had a broken wrist and still managed to ride) but we also were able to trot and canter a bit on the trails. I might even suggest trying to squeeze two horse rides into your trip.
It is of so much fun! The staff are very helpful and welcoming and the tour is just magnificent.
It was great! Very friendly staff. The trail was about 2 hours long, well worth your money. It rained on and off and they gave everyone water proof gear. A lot of celebrities have visited the place.


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The Legislative Branch of SGA also known as the Senate welcomes you to a year of change. The Senate's focus for this year is strengthening communication with students, upholding the SGA Cares program, and introducing legislation that mirror the interest of the FIU Student Body. The Senate thanks you for record-setting participation in last year's election. The Senate plans to achieve closer proximity with students through forums, special event, using existing technologies, surveys and many programs under the SGA Cares umbrella. The Senate welcomes your concerns and ideas during our meetings on Mondays at 4pm in GC 150. The Senate is looking forward to working with you to better serve your interests.
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You won't be able to dismiss this by usual means (escape or click button), but you can close it programatically based on user choices or actions.
"I wanted a small decal to add a personal touch to candy bar jars and favors and this was perfect. It was both elegant and cute and fit into my fall winery color scheme . Ordering on line can be tricky, but I loved how the colors and paper quality turned out."
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1.000 km = 0.6214 miles and 1.00 gal = 3.78 L.
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School of Leadership and Education Sciences: Online Information Session for Teacher Preparation Programs
University of San Diego School of Leadership and Education Sciences
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Join us for an online Information Session!
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The School of Leadership and Education Sciences (SOLES) is a graduate division of the University of San Diego, a small private university located on a mesa overlooking the Pacific ocean in San Diego, California. Currently, we enroll over 600 graduate students from all over the world in over 20 graduate programs. SOLES provides our students with enriching opportunities for graduate education by promoting personal attention, small class size and a focus on diversity, inclusion and global citizenship.
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Meet your new all-weather scent. At first spray, it's fresh and grassy, with a hint of citrus and spice. But it mellows as is moves into a heart of lavender and coriander, settling on a warm base of sandalwood, amber, and musk. Pair it with your favorite lumberjack plaid and Red Wings or a pastel polo and flip-flops.
Bought this for my husband after he received it in his birchbox. He absolutely loves it. He likes that it is a "clean" masculine scent but doesn't make him smell like a pine forest. Another plus is that it doesn't give me a headache when he wears it, which can be a problem with colognes.5
My husband received this in his Birchbox, and immediately I noticed the smell. Unlike most colognes, it isn't over-bearing and it doesn't give you an instant headache. Many people have stopped him to ask him what he is wearing because they like it. For anyone that is sensitive to certain colognes, I recommend the English Laundry Arrogant Eau de Toilette, as it smells great on any man and is long-lasting!5


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Companies 'Lagging' on Carbon Accounting
Despite looming deadlines for compliance with carbon regulations, most companies are still lagging in their comprehension of carbon accounting as a whole, according to a survey by Epicor Software Corporation.
Major economies such as Australian and California are putting a price on carbon, but the survey revealed that 58 percent of companies had not heard of the term "carbon accounting" and that less than a third of the companies could accurately describe what the term means.
A full 80 percent of companies surveyed don't monitor their company's carbon footprint. Epicor described the findings as "worrying."
The survey also revealed that although the CEO is the person most likely to be responsible for a company's green strategy, 50 percent of firms surveyed don't have any top-level involvement at all in their carbon accounting initiatives. Some 85 percent cannot report the level of carbon their company has consumed in each of the last six months, and nearly 70 percent believe that they accurately account for less than 25 percent of their company's carbon consumption.
The market for enterprise energy and carbon accounting software grew 400 percent during 2010 and was forecast to grow another 300 percent in 2011, according to research released in February 2011 by efficiency system provider Groom Energy Solutions.
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by Carter, Ronald
Vocabulary has been one of the growth areas of language study over the past three decades. In the second edition of this definitive study, Ronald Carter updates progress in key areas of language description and applied linguistics. This new edition includes new material on the relationship between vocabulary, grammar and discourse and the implications of new insights into vocabulary for the study of speech and writing in English. It also has updated chapters on vocabulary and language teaching, dictionaries and lexicography, and the literary study of vocabulary.
Vocabulary: Applied Linguistic Perspectives has been widely praised since first publication for the breadth, depth and clarity of its approach. This new edition builds upon these foundations and develops further understanding of this key area of applied linguistics.
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Post Pounder. Putting a temporary fence around your job site can mean pounding in a lot of T-posts. Lobo Products' Big Bob T-Post Driver/Puller makes the job easier and safer, says the maker. One part of the two-piece design stays securely on the post while you hammer down the 16-pound sliding handle, driving the post into the ground. To remove the post, you tighten the attached clamping bolt and pound up. Some tips from our experience: You need padded gloves, hearing and eye protection, and a short piece of pipe to use as a cheater bar on the clamping lever to save your hands. The product costs $90. Lobo Products, 800/719-2856. www.loboproducts.com
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These handy modular storage boxes have see-through tops, removable bins, and can be...
A little known tool from a well-known brand was used in what is thought to be the...
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Book your room at Pompeu Rio Hotel
Standard DoubleMax Occupancy: 2 guests (up to 1 child)
Superior DoubleMax Occupancy: 2 guests (up to 1 child)
Standard SingleMax Occupancy: 1 guest
Superior SingleMax Occupancy: 2 guests (up to 1 child)
Get an overview of this hotel3-star Art Deco hotel near Arcos da Lapa
Located in the heart of Rio de Janeiro, this hotel is within 1 mi (2 km) of Light Cultural Center, Catedral de Sao Sebastiao do Rio de Janeiro, and Arcos da Lapa. National Library is 1.3 mi (2 km) away.
Hotel Features
Along with a restaurant, this hotel has self parking and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Room Amenities
All 48 rooms feature modern comforts like LCD TVs with cable channels, along with free WiFi. Minibars, room service, and phones are among the other amenities available to guests.Information missing or incorrect? Tell us!
Hotel Amenities
Hotel Amenities
The hotel offers a restaurant. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary. This 3-star property offers access to a business center. This Art Deco hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and room service (during limited hours). Parking is available onsite for a surcharge.
- 24-hour front desk
- Business center
- Free newspapers in lobby
- Elevator/lift
- Free breakfast
- Free WiFi
- Luggage storage
- Number of buildings/towers - 1
- Number of floors - 4
- Restaurant
- Self parking (surcharge)
- Total number of rooms - 48
- Tours/ticket assistance
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Room Amenities
- Air conditioning
- Cable TV service
- Free toiletries
- Daily housekeeping
- Free WiFi
- Minibar
- Phone
- Private bathroom
- Rollaway/extra beds available
- Room service (limited hours)
- Turndown service
Where to Eat
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM. An additional full breakfast is served daily (subject to charges).
Pompeu Rio Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).
Hotel Policies
Check-in time starts at 2 PM
Check-in time ends at 5:30 AM
Check-out time is noon
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! One child under 6 years old stays free when using existing bedding.
- Rollaway/extra beds are available.
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No cribs (infant beds) available
- Self parking fee: BRL 20 per day
We should mention
Parents traveling with a child under 18 must present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.


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Auction price: Register or sign-in to see quarterly averages
or visit the Wine Market Journal
Drink between: 2014 - 2025 (Add My Dates)
Good to drink now.
Nice nose with pretty smooth tannins.
Smokey. Medium body. Lovely red fruits. Deeper cheery maybe. Nice city and developing complexity
Pas ua niveau des 2004 mais bien dans l'ensemble...moins de chair et de complexité.
fantastic. drinking really well. Rich red fruits. Some mineral/ earth. Well put together and far too easy to drink
92-93pts. Decanted 4 hours. Tons of cranberry, raspberry, black cherry, and earth on the nose. These flavors carry over nicely on the palate (especially the cranberry - at first almost like an Ocean Spray cranberry drink), complimented by some earth, good spice, vanilla, and toasted oak which was quite enjoyable. Great tannin structure on this and nicely balanced. This is quite good after a long decant, and definitely worth storing a few more for 3-5 years longer or more.


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'Intelligent mix of desktop and notebook components.'
'the responsiveness of the screen is excellent and we were able to easily drag files and folders and launch applications from the Start menu without making too many mistakes.'
'high performance'
'conventional rotating hard drive'
'good all-around desktop'
'The brightness and contrast are good enough to view photos; there is some colour shift when viewing the screen from the sides, but whatever is being displayed is still clearly visible.'
'dull, indeterminate keystroke sound'
'The trackpad on its right-hand side and left mouse button on the left-hand side of make the keyboard easy to use on a lap (there are two mouse buttons below the trackpad as well).'
'just the right price'
'nifty wireless keyboard'
'heavy system requirements'
'HDMI in and out.'
'The all-in-one failed to eke out playable frame rates on our gaming benchmarks at any resolution. '
'It does use a very glossy coating that shows a good amount of reflections and glare in certain lighting conditions.'
'the m58p is worthy of its Eco moniker and earns our GreenTech Approved seal.'
'The performance of the Lenovo ThinkCentre M58p is impressive given its size; but considering all that the machine lacks, it seems more of a gimmick than a general-purpose computer.'
'The Lenovo ThinkCentre M58p is a solid little unit that sits flat on a desk, and a monitor can be placed on top of it.'
'It's a solid little unit that sits flat on a desk, and a monitor can be placed on top of it.'
ReviewGist helps you find the best products to buy by making sense of online reviews.
We are currently aggregating 369,008 reviews
covering over 29,115 products. See what the press says about ReviewGist here.
Try 'Mobile Finder' - Android App by ReviewGist.
© 2007-15 ReviewGist.com. All Rights Reserved.
Best Lenovo 3 Best Multimedia Desktops


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Pembrokeshire leisure centre awarded
A Pembrokeshire leisure centre has been awarded top marks for its good practice and management.
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A Pembrokeshire leisure centre has been awarded top marks for its good practice and management.
BONCATH are a point shy from the summit of the Crymych Thursday Leisure League after an 11-3 mauling of Academia del Tufton.
A TENSE FINISH to the Crymych Thursday Leisure Leagues season is guaranteed, with three sides in with a shout of the title going into the final game of the season.
The Crymych Heritage Group received a grant in March 2008 for £4,010 in order to produce a bilingual leaflet outlining the historical and cultural development of Crymych from the lottery funded grants programme 'Awards For All Wales.'
PRESELI PANTHERS belied their lowly position in the Crymych Thursday Leisure League, as they forced a thrilling 8-5 victory over We'll Think of Something this week, thanks to the efforts of Daniel George.
To celebrate the National Year of Reading in Wales, which was coordinated by the Welsh Books Council, ten pupils from Ysgol y Preseli joined together to form an 08 Club – After 80's.
Weight Watchers. As of Thursday 22nd of January, meetings will be held at Crymych Leisure Centre at 10.30am. A warm welcome to all.
New Weight Watchers meeting opening at Crymych Market Hall, Thursday 8th January at 10.30am. Croeso cynnes i bawb.
Plenty of festive fun in store as Leisure Leagues – Europe's largest provider of small sided football – celebrate their most successful year.
TICKLERS are level on points with top spot in the Crymych Thursday Leisure League, as Rory Spiers led them to a 12-5 mauling of fellow high-flyers Academia del Tufton.
Children and staff of Dyddiau Difyr Day Nursery in Crymych raising money for Children in Need.
Roedd hi`n benwythnos arbennig ym Mwlchygroes y penwythnos diwethaf wrth i`r capel ddathlu penblwydd arbennig y capel a chafwyd dydd Sul arbennig iawn gyda`r gwasanaeth a`r canu ar y nos sul fel rhan o`r dathlaid.
Gwahoddir ceisiadau am Arweinydd Cerddorol, i Gor Crymych a'r Cylch, i ddechrau cyn gynted a phosib.
Steven Davis was full of snookers this week in the Crymych Thursday Leisure Leagues, as he ensured Boncath potted an impressive 9-0 victory over Stallion Men.
Congratulations to Academia Del Tufton who took the title by just a point, as Stefan Davies steered them home 6-4 against Goat.
The season in the Crymych six-a-side league is about to finish and plans are already underway for the new campaign.
Nine Neighbourhood Watch schemes have been launched in Crymych in the last month.
MORE than 1,500 sites have been submitted for possible development or protection in the Carmarthenshire Local Development Plan.
Llongyfarchiaddau i'r canlynol ar eu llwyddiant yn arholiadau Coleg Cerdd Llundain yn ddiweddar: Ymarferol: Cam 1: Joey Mathias, Tynewydd, Hermon (Anrhydedd) Ceirios Thomas, Coedllwyd, Tegryn (Anrhydedd).
The top three are beginning to pull away as the action in the Crymych league hots up.
Have the delights of Christmas hit both your diet and your wallet hard? Are you wondering of a way to get fit in January, but lacking the spare cash for an expensive gym membership?
Paul Davies, Welsh Assembly Member for Preseli Pembrokeshire is holding an advice surgery between 5pm and 7pm on Friday 9th January at Boncath YMCA Community Hall.
The County's top young swimmers have pooled their talents for a second time.
Crymych fire crew were called out to deal with a chimney fire at Brick Row, Llanfyrnach on Thursday night.
THURSDAY STALLION MEN have emerged as early pacesetters in the brand new Crymych Thursday Leisure League, as Ashley Williams helped them storm home to a 15-3 demolition of White Stars this week.


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Look up product instructions, videos and articles about your favorite tools using our Learning Center.
Join us on your favorite social network! Share your projects and learn from other woodworkers.
©2015 by Woodcraft Supply LLC


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You can now invite anyone to meet at your favorite Starbucks.
Limited-time feature
31 year old woman | Bluffton, SC, USA | Seeking men 30-40 within 25 miles of Charlotte, NC
Active within 3 days
Legend...wait for it....dary
NY-NC -SC. Currently living in Charlotte but moving to Bluffton for a job in July. So meeting new friends or fun people is my main focus but if I find someone special even better! Fun facts about me: -IPA's are my favorite type of beer -I used to be a Crime Scene Investigator -I LOVE my career. -I have 4 tattoos and plan on getting more someday. -I am afraid of heights but enjoy jumping out of perfectly good airplanes (well I did it once and would love to again) -If it wasn't for spell check I don't think I would survive. I am an outgoing introvert and will try almost anything once. I love my friends and family, they are a huge part of my life and I am looking for a someone with the same. I am a genuine person, and dont say things unless I mean them and I try to be upfront with people while still being sensitive to others feelings. I love to have good conversation with people, and try to learn at least one new thing each day. I am just as comfortable in heals and a dress as my t shirt, jeans and flips. I am not into the "club" scene but enjoy going out with my friends where ever that may take me. I love to laugh and have a good time, and surround myself with those who do the same. I am not a fan of negative or insecure people, I look at life as half full, and want someone who has a positive outlook on life. What I am looking for: someone who is outgoing, FUNNY, caring, someone who enjoys being active and the outdoors as much as me, someone who can challenge me and teach me new things or new ways to look at the world. A person who is optimistic, and doesn't let life's little problems get them down rather help them to grow and change positively just to name a few.
Book club , Camping , Coffee and conversation , Business networking , Cooking , Dining out , Fishing/Hunting , Hobbies and crafts , Movies/Videos , Museums and art , Music and concerts , Exploring new areas , Playing cards , Playing sports , Shopping/Antiques , Travel/Sightseeing , Volunteering , Watching sports , Wine tasting
Dancing, Football, Other types of exercise, Running, Walking / Hiking, Weights / Machines, Yoga
I exercise 3-4 times per week.
I have Dogs, Fish
I have a Vizsla named Izabelle
Middle of the Road
I have found that it really isn't where you are, it is who you are with if you want to have a good time. Locally I usually find myself in Southend and I'm usually in Hilton Head or Asheville on my free weekends
Winthrop University, Rock Hill, SC
Red wine, craft beer, IPA's, traveling, live music, being outdoors, great food, tattoos
I love exploring new places and find new experiences, some of my favorite things are DIY projects, kayaking, hiking, leisure bike riding, wine tasting, breweries locally and in Asheville, cooking, traveling as much as I can.
Sharp Objects, Dark Places, Looking for Alaska. I am currently addicted to the Serial podcast, if you haven't checked it out, you should!
Z{{Cta}} {{#if HasMoreInfo}} ?{{CtaSecondary}} {{/if}}
|What she is looking for
|5'5" (165cms)
|5'10" (177cms) to 8'8" (264cms)
|Body type:
|About average
|About average, Athletic and toned
|No preference
|Light brown
|No preference
|No Way
|No Way
|Social Drinker
|Social Drinker
|Education / Teacher / Professor
|No preference
School Counselor
|I'll tell you later
|No preference
|Never Married
|Never Married, Divorced
|Have kids:
|Wants kids:
|Definitely, Someday
|White / Caucasian
|White / Caucasian
Sicilian, Irish, Polish
|Spiritual but not religious
|No preference
|English, Other
|Graduate degree
|Bachelors degree, Graduate degree, PhD / Post Doctoral


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Array.Sort Method (Array, Array, Int32, Int32, IComparer)
Assembly: mscorlib (in mscorlib.dll)
'Declaration Public Shared Sub Sort ( _ keys As Array, _ items As Array, _ index As Integer, _ length As Integer, _ comparer As IComparer _ )
- keys
- Type: System.Array
The one-dimensional Array that contains the keys to sort.
- items
- Type: System.Array
The one-dimensional Array that contains the items that correspond to each of the keys in the keysArray.
Nothing to sort only the keysArray.
- index
- Type: System.Int32
The starting index of the range to sort.
- length
- Type: System.Int32
The number of elements in the range to sort.
- comparer
- Type: System.Collections.IComparer
The IComparer implementation to use when comparing elements.
Nothing to use the IComparable implementation of each element.
keys is Nothing.
The keysArray is multidimensional.
The itemsArray is multidimensional.
index is less than the lower bound of keys.
length is less than zero.
items is not Nothing, and the lower bound of keys does not match the lower bound of items.
items is not Nothing, and the length of keys is greater than the length of items.
index and length do not specify a valid range in the keysArray.
items is not Nothing, and index and length do not specify a valid range in the itemsArray.
The implementation of comparer caused an error during the sort. For example, comparer might not return 0 when comparing an item with itself.
comparer is Nothing, and one or more elements in the keysArray do not implement the IComparable interface.
Each key in the keysArray has a corresponding item in the itemsArray. When a key is repositioned during the sorting, the corresponding item in the itemsArray is similarly repositioned. Therefore, the itemsArray is sorted according to the arrangement of the corresponding keys in the keysArray.
If comparer is Nothing, each key within the specified range of elements in the keysArray must implement the IComparable interface to be capable of comparisons with every other key.
If the sort is not successfully completed, the results are undefined.
This method uses the QuickSort algorithm. This implementation performs an unstable sort; that is, if two elements are equal, their order might not be preserved. In contrast, a stable sort preserves the order of elements that are equal.
On average, this method is an O(n log n) operation, where n is length; in the worst case it is an O(n ^ 2) operation.


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Slim and Frosty Fruit Shake
- Yield: 3 servings
- 1/2cup skim milk
- 1cup cream-style low fat (1%) cottage cheese
- 1 1/2cups chilled cut-up fresh fruit (strawberries, peaches, cantaloupe, blueberries, or raspberries
- 1 banana
- 1cup ice cubes
- 2tablespoons frozen lemonade concentrate
- Place all ingredients into blender container. Cover; process on high until smooth.
Note: For extra frosty shake, freeze peeled banana several hours before using.
Recipe courtesy of the Wisconsin Milk Marketing Board


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1990 Lexus ES250 Q&A
1990 Lexus ES250 Question: purchased this car & cannot get it smogged. am i eligible for these programs?
it was tested & classed a gross polluter. - imdavis22
2 Answers
Answer 1
did you get a diag and a bid for repairs yet??? Roy - mastertech6371
Answer 2
Change of ownership vehicles are not eligible for CAP assistance. However, California law requires the SELLER to provide a smog certificate. There are no exceptions. You can sign a document that says you will smog it, but the law says otherwise. This fact alone gives you leverage in court, if you have to pay for the repairs and end up in court to recover your money from the previous owner. Pay for a diagnostic and go back to the previous owner to ask for help with his legal requirement to supply a passing smog check. - sdcarguy
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Stock Photo:
Business partners in an office welcoming you
- Image ID: 90264400
- Copyright: Minerva Studio
- Release Information: Signed model release filed with Shutterstock, Inc
High quality images curated from over 150 countries.
Over 50 million photos, vectors, illustrations, and more.
Simple and flat pricing by image or by month.
Over 230,000 images downloaded every day.


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T&s Brass B-1432 DescriptionSKU: 064-B1432
Model 064-B1432 - Closed 35' Hose Reel Assembly
Included in this unit:
- Enclosed hose reel (B-7222-C01) with EB-0107 blue spray valve
- Vacuum breaker (B-0966)
- Shut-off control valve (0RK2)
- Wall-mounted mixing faucet (B-0513)
- Includes 36" (922 mm) flexible connecting hose
- Shipped with all components needed for installation
All-in-one system with exposed piping and accessories
Hose Reel Assembly, enclosed hose reel, 30' hose with blue spray valve, includes wall mount mixing faucet, vacuum breaker and flexible supply hose.
*The warranty will not be honored for residential or non-commercial use of any Commercial Equipment.
T&s Brass B-1432 SpecificationsPDF Spec Sheet
|T&s Brass


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Vital C 10% + Peptides Serum helps protect against environmental damage and minimize the signs of aging while promoting detoxification, tissue regeneration and cell longevity. 800-341-1531, www.gmcollin.com
G.M. Collin Vital C 10% + Peptides Serum
Posted: November 22, 2013
Most Popular in Anti-Aging
- 383Collagen Peptide Serum by Le Mieux
- 377Global Youth Crème by Yon-Ka Paris
- 224HydraFacial MD Antiox + With Even Tone & Firming (WITH VIDEO)
- 95Skinprint C-Shield Vitamin C and AHA Serum Antioxidant and Leave on Exfoliant
- 78Gentle Rejuvenation System by Obagi Medical
- 63Resurface by Shani Darden Retinol Reform
- 58geneO+ 4-in-1 Super Facial by DermaMed Solutions
- 55Airelle Age-Defying Facial Serum
- 48Pevonia Myoxy-Caviar Mother's Day Gift Set
- 45Minus 10 Youthful Skin Collection
Related Content
- Vivant Pharmaceuticals Spin Trap Vitamin C & E Serum
- Innovative Skincare IS Clinical's Advance+
- Sanly L Beauty Anti-Oxidizing Balance Essence
- YG Laboratories Norwegian Antioxidant Superfruit Neutralizing Masque
- Universal Companies Control Corrective Skincare's Firming Tri-Peptide Serum