text:
Insurance Industry:
Regulators Are Less Active in Encouraging and Validating Year 2000 Preparedness
T-GGD-99-56: Published: Mar 11, 1999. Publicly Released: Mar 11, 1999.
Additional Materials:
- Full Report:
(202) 512-8678
Office of Public Affairs
(202) 512-4800
Pursuant to a congressional request, GAO discussed the banking, securities, and insurance regulators' efforts to validate their year 2000 preparedness.
GAO noted that: (1) banking and securities regulators have supplied guidance and direction regarding year 2000 problems, while state insurance regulators GAO contacted have provided little guidance to their regulated institutions; (2) within the banking industry, the Federal Financial Institutions Examination Council (FFIEC), through its member agencies, has taken actions to: (a) raise banking industry awareness regarding the year 2000 problem; and (b) provide financial depository institutions with year 2000 guidance; (3) within the securities industry, the Securities Exchange Commission (SEC) has engaged in similar efforts to promote and encourage year 2000 readiness, primarily through the securities industry's self-regulatory organizations (SRO); (4) but state insurance regulators GAO contacted and the National Association of Insurance Commissioners have not been as proactive in this area; (5) FFIEC has issued interagency guidance to federally regulated depository institutions on year 2000 topics such as testing, contingency planning, and business risk; (6) although SEC has issued limited guidance on year 2000 problems, the Securities Industry Association and other SROs have issued guidance to their members; (7) with a few exceptions, state insurance regulators GAO contacted have not provided insurance companies with formal guidance or regulatory expectations regarding year 2000 readiness; (8) financial regulators have two principal ways of verifying the year 2000 readiness of their regulated institutions: (a) on-site examinations; and (b) broad scale testing; (9) banking regulators rely primarily on examinations targeted directly at issues related to year 2000 problems to validate the progress and status of their regulated institutions; (10) this will provide regulators with not only a snapshot of institutions' status now, but a perspective of their progress over time; (11) the interconnectedness of the securities industry lends itself to broad scale testing to an even greater extent; (12) with the approval of SEC, over 400 institutions are participating in street-wide testing; (13) street-wide testing is the principal year 2000 validation vehicle in the securities industry; and (14) validation by insurance regulators of the year 2000 readiness of insurance companies began late, and, in most states, lacks the vigor demonstrated by bank and securities regulators.
Jun 25, 2015
Accessible Communications:FCC Should Evaluate the Effectiveness of Its Public Outreach EffortsGAO-15-574: Published: Jun 25, 2015. Publicly Released: Jun 25, 2015.
Jun 24, 2015
DHS IT Contracting:Steps Taken to Enhance EAGLE II Small Business Opportunities, but Better Assessment Data NeededGAO-15-551: Published: Jun 24, 2015. Publicly Released: Jun 24, 2015.
May 19, 2015
Nutrition Assistance:Actions Needed to Address Potential Online Sales of Infant FormulaGAO-15-605T: Published: May 19, 2015. Publicly Released: May 19, 2015.
Apr 15, 2015
Small Business Research Programs:Challenges Remain in Meeting Spending and Reporting RequirementsGAO-15-358: Published: Apr 15, 2015. Publicly Released: Apr 15, 2015.
Feb 12, 2015
Small Business Contracting:Opportunities Exist to Further Improve HUBZone OversightGAO-15-234: Published: Feb 12, 2015. Publicly Released: Feb 12, 2015.
Dec 11, 2014
Small Business Credit Programs:Treasury Continues to Enhance Performance Measurement and Evaluation but Could Better Communicate and Update ResultsGAO-15-105: Published: Dec 11, 2014. Publicly Released: Dec 11, 2014.
Nov 20, 2014
Small Business Innovation Research:Change in Program Eligibility Has Had Little ImpactGAO-15-68: Published: Nov 20, 2014. Publicly Released: Nov 20, 2014.
Nov 19, 2014
Consumer Product Safety Oversight:Opportunities Exist to Strengthen Coordination and Increase Efficiencies and EffectivenessGAO-15-52: Published: Nov 19, 2014. Publicly Released: Nov 19, 2014.
Nov 7, 2014
Women-Owned Small Business Program:Certifier Oversight and Additional Eligibility Controls Are NeededGAO-15-54: Published: Oct 8, 2014. Publicly Released: Nov 7, 2014.
Oct 14, 2014
Consumer Product Safety Commission:Challenges and Options for Responding to New and Emerging RisksGAO-15-17: Published: Oct 14, 2014. Publicly Released: Oct 14, 2014.
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text:
Daughter of the Woods
BY: LoriS
I go to the woods, for You are there.
You, fully in attendance
in every leaf and bough,
replenish my soul
with the sigh of the wind.
I come here to be with You,
You, fully in attendance
in every leaf and bough,
replenish my soul
with the sigh of the wind.
I come here to be with You,
where You dwell most presently,
to spin out the content of my heart,
and be regaled
with green-black silences
and the living canopy
of nature's cathedral.
I go to the woods to recharge,
to drink my fill of You.
Grow a forest in my heart
that I might carry You everywhere.
Prayables Features
Prayables Blog
posted by PrayablesSpiritually Health Get rid of what enslaves you. Find spiritual health and well-being by discovering personal freedom. Don't be defeated by your life circumstances. Here's how to change your life for good. Inspired by Rabbi Karyn Kedar's new book, "Omer: A Counting" Written by Susan Diamond, ...
Previous Posts: You Can Have A Better Marriage | Living Life Outside the Box
Today's Spiritual Quote
Today's Spiritual Quote
When you recognize the angels, you have come to know God in your own way.
-Terry Lynn Taylor,more quotes
"Angel Days"
"Angel Days"

subset: commoncrawl


text:
Email this article from PlasticsNews.com
Bayer touts sustainability goals
DÜSSELDORF, GERMANY — Even as it celebrates its 150th anniversary, Bayer AG is looking to the future. The firm's Bayer MaterialScience unit — a global leader in engineering plastics — unveiled new sustainability targets for 2020 at K 2013 in Düsseldorf.
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NEWS Friday, June 26
Murphy builds up both Davis-Standard and NPE
NEWS Monday, June 29


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Dr. Mary Fox uniquely positions VNA in the St. Louis market as the only local hospice program with a Chief Medical Officer. Dr. Fox will act as a physician liaison to communities in the greater St. Louis area to both educate and promote the outstanding hospice program at VNA.
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Palit JetStream GEFORCE GTX 670 2GB Video Card Review - Benchmarks - Dirt 3Today we see the new NVIDIA GEFORCE GTX 670 officially launch and we check out what Palit is doing with its JetStream model.
Dirt 3
Version and / or Patch Used: Latest Steam Update
Timedemo or Level Used: Built in Benchmark
Developer Homepage: http://www.codemasters.com/
Product Homepage: http://www.dirt3game.com/
DiRT 3 boasts more cars, more locations, more routes and more events than any other game in the series, including over 50 rally cars representing the very best from five decades of the sport. With more than double the track content of 2009's hit, DiRT 3 will see players start at the top as a professional driver, with a top-flight career in competitive off-road racing complimented by the opportunity to express themselves in Gymkhana-style showpiece driving events.
Dirt 3 has favored AMD in the past, but you can see even the GTX 670 JetStream from Palit has no issues dealing with the HD 7970 at all resolutions and by a decent margin.
PRICING: You can find products similar to this one for sale below.
United States: Find other tech and computer products like this over at Amazon's website.
Australia: Find other tech and computer products like this over at PLE Computer's website.
Canada: Find other tech and computer products like this over at Amazon Canada's website.
- Page 1 [Introduction and Package]
- Page 2 [The Card and Specifications]
- Page 3 [Benchmarks - Test System Setup]
- Page 4 [Benchmarks - 3DMark 11]
- Page 5 [Benchmarks - Unigine Heaven Benchmark]
- Page 6 [Benchmarks - Tom Clancy's H.A.W.X. 2]
- Page 7 [Benchmarks - Mafia II]
- Page 8 [Benchmarks - Lost Planet 2]
- Page 9 [Benchmarks - Aliens vs. Predator]
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One of the world's largest religious networks, Trinity Broadcasting Network (TBN) in Los Angeles, has rebuilt its HD production studio in Nashville, TN, with the Grass Valley Kayenne video production center as its centerpiece.
One of eight major production centers around the country maintained by TBN, the new studio is serving as a model for the network's other studios as they migrate to HD.
To date, the network's facilities in Costa Mesa, CA; Irving, TX; and New York City have Grass Valley Kalypso HD switchers installed. Going forward, all new and upgraded TBN studios will feature Kayenne switchers, including the network's new Nashville facility as well as its new Orlando site, which is scheduled for completion in December 2010.
TBN Nashville uses the Kayenne for a number of different types of programming, including live concerts and events, sitcoms, award shows and talk shows. In Nashville, the shows are produced in the network's 1500-seat theater, as well as a 100ft x 100ft box studio. The Kayenne is being used to handle sources for both rooms, often simultaneously.
TBN Nashville began upgrading to HD from analog equipment in May 2009 and finished the project in February. The facility includes a 4 M/E Kayenne and a Grass Valley Trinix NXT 256 x 256 router.
TBN Nashville is adding a ClipStore to its Kayenne. ClipStore is based on Grass Valley's K2 Summit and K2 Solo video servers and works in tandem with the Kayenne's current internal ImageStore. Once installed, the ClipStore will allow TBN operators to store and recall still images and video clips from within the Kayenne's ImageStore menu panel and E-MEM/Cue systems.
The four-channel, 2RU ClipStore integrated server system allows Kayenne users to access a library of SD or HD video for animations, replays or any other type of video.
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1. INTRODUCTION AND COMPANY PROFILE 1.1 INTRODUCTION Retail in India Retail industry is the largest industry in India, with an employment of around 8% and contributing to over 10% of the country's GDP. Retail industry in India is expected to rise 25% yearly being driven by strong income growth, changing lifestyles, and favourable demographic patterns. It is expected that by 2016 modern retail industry in India will be worth US$ 175- 200 billion. India retail industry is one of the fastest growing industries with revenue expected in 2007 to amount US$ 320 billion and is increasing at a rate of 5% yearly. A further increase of 7-8% is expected in the industry of retail in India by growth in consumerism in urban areas, rising incomes, and a steep rise in rural consumption. It has further been predicted that the retailing industry in India will amount to US$ 21.5 billion by 2010 from the current size of US$ 7.5 billion. Shopping in India has witnessed a revolution with the change in the consumer buying behaviour and the whole format of shopping also altering. Industry of retail in India which has become modern can be seen from the fact that there are multi- stored malls, huge shopping centres, and sprawling complexes which offer food, shopping, and entertainment all under the same roof. India retail industry is expanding itself most aggressively; as a result a great demand for real estate is being created. Indian retailers preferred means of expansion is to expand to other regions and to increase the number of their outlets in a city. It is expected that by 2010, India may have 600 new shopping centres. In the Indian retailing industry, food is the most dominating sector and is growing at a rate of 9% annually. The branded food industry is trying to enter the India retail industry and convert Indian consumers to branded food. Since at present 60% of the Indian grocery basket consists of non- branded items. India retail industry is progressing well and for this to continue retailers as well as the Indian government will have to make a combined effort. 1 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES India Shopping Malls 1. Scope of the Indian Retail Market 2. Indian Organized Retail Market 3. Growth Factors in Indian Organized Retail sector 4. Opportunities in Indian Organized Retail sector 5. Challenges facing the Indian Organized Retail sector 6. Role of Supply Chain in Indian Organized Retail 7. Employment Generation by Indian Organized Retail Sector 8. Indian Organized Retail Sector's Impact on Lifestyles 9. Emerging Trends in Indian Organized Retail Sector 10. Growth of Retail Companies in India 11. Evolution of Indian Retail 12. FDI in Indian Organized Retail Sector Formats in Indian Organized Retail Sector Hyper marts Large supermarkets, typically 3,500-5000 sq.ft Mini supermarkets, typically 1,000-2,000 sq.ft Convenience stores, typically 750-1,000 sq.ft Discount/Shopping list grocer Reliance in retail Reliance Retail Limited (RRL) is a subsidiary of Reliance Industries Limited, which is based in Mumbai. RRL was set up in 2006 and marks the foray of the Reliance Group into organized retail. RRL has been conceptualized to include growth for farmers, vendor partners, small shopkeepers and consumers. It is based on Reliance"s backward integration strategy, to build a value chain starting from farmers to consumers. 2 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Business Divisions Reliance Retail Ltd. has a number of company-owned outlets along with a franchisee format that would be in collaboration with Kirana shop owners. Its various divisions are: a) Reliance Mart It is designed to be an all under one roof supermarket that again caters to household needs. b) Reliance Fresh It was the first amongst various format stores to be launched by Reliance Retail Ltd. It currently has 453 stores operational across India and the ideology behind the initiative has been to bring "Farm to fork" thereby removing middle men and benefitting both farmer and consumer. The stores would typically be of an area of around 3,000-5,000 sq ft. Each store is to provide fresh fruits, vegetables and also products of Reliance Select and other related groceries. Each store is to at least 50 employees, thereby giving employment to around 1,500 people in the 30 new outlets. The retail major plans to have a total of 100m sq ft of retail space in 800 cities by the calendar year 2010 and generate revenues of $22 billion by the end of financial year 2011. Presently the Reliance Fresh store sizes are between 1100 sq ft and 7500 sq ft depending upon the location. c) Reliance Super It will be a smaller version of the hypermarket format. It is to offer over 10,000 products in various categories like grocery, home care, stationery, pharmaceutical products, apparels & accessories, FMCG, consumer durables & IT, automotive accessories and lifestyle products. Reliance Super stores are to be large supermarkets with an area of 4,000 to 10,000 sq. ft. and will not sell fruits and vegetables like Reliance Fresh. d) Reliance Digital It is a consumer electronics concept mega store. It is designed to be a one stop shop for all technology solutions in the field of consumer electronics, home appliances, information technology and telecommunications. The stores are to cover an area of more than 15,000 sq. ft. and offer a variety of over 4,000 products spread across 150 brands along with solution bundles to meet diverse customer needs. The staff will counsel and guide customers not only to buy products but also provide complete solutions to ensure consumers buy the right product at the right price. It will continue to offer Reliance One, a common membership and loyalty program across all formats, which follows the philosophy "Earn Anywhere, Spend Anywhere". It shall also provide finance options for purchases. Reliance Digital is to be a large format store spread across 15,000 to 35,000 sq. ft. and is scheduled to come up in 70 cities in India in the near future. 3 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES e) Reliance Trends It is a specialty apparel store that will sell men, women and children"s garments. The store will carry the best of national and international brands like John Players, Peter England, Indigo Nation, Wrangler, Reebok, and Lee, apart from in-house brands. The store layout is to compliment the evolving taste and preference of fashion savvy consumers, giving them an opportunity to view /shop with ease, along with well trained customer service associates, to compliment the entire shopping process. By 2010, Reliance has planned to open 100 more stores across the country with focus on major cities. The company is targeting a turnover of `20,000 crore ($5 billion) from this format. This is a part of the US$ 25 billion (`100,000 crore) overall sales from retail business. f) Reliance Wellness It is a chain of specialty wellness stores that would offer pre-emptive, curative as well as health and beauty solutions. The store is to add value to people"s lives, by providing products and services that will proactively work to enrich people"s body, mind and spirit. It is to house world class products under one roof and also educate consumers on their health needs, thus enabling them to take charge of their health. It will sell international and national brands like H2O, Neutrogena, Olay, Sports Nutrition, etc. They will also house alternate medicine, health books & music. The stores are to showcase Wellness Events, Seminars, Workshops and Advisory camps on contemporary wellness issues like diabetes, hypertension, fitness, diet and nutrition, weight management and skin care. g) Reliance Footprints It is a specialty footwear store that would offer over 25,000 pairs of formal, casual, ethnic, party wear and sports wear in men, women and children footwear. The store is to be spread over 7,500 square feet and be dedicated to footwear, handbags and accessories. The design of Footprint was conceptualized by Pavlik of USA which is one of the best design houses in the world keeping in mind the taste and preferences of the Indian consumer. It shall offer brands from Europe and America like Josef Siebel, Rockport, Hush Puppies, Lee Cooper Clarks, Levis, Nike, Adidas, Piccadilly, Dr. Scholl"s and more. For kids, Crocs and Disney will be showcased. The store plans a pan-India presence by opening over 15 more specialty stores. h) Reliance Jewels It is a stand-alone fine jewellery format. It is to be a one stop shopping destination for fine jewellery. Reliance Retail ventured into gems and jewellery trade with the aim of launching 300 stores all over India within a 3 year time frame. With a growing demand for jewellery and lower competition, Reliance Retail Ltd. plans to overtake Tata"s Tanishq by 2010. The gold jewellery range shall include Kolkata Filigree, Rajkot minakari jewellery, Kundan from Jaipur, Temple jewellery from Kerala, Jadau from Amritsar and more. In Diamond jewellery, 4 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Reliance Jewels will offer the finest quality of diamonds and the widest range of daily wear, party wear and wedding designs. i) Reliance Timeout With over 56,000 products Reliance Timeout will offer customer an extensive range of merchandise in books, music, stationery, toys and gifts. It is to a format based on the ideology to provide a place where a consumer can unwind and relax, browse and buy a book, sample some music, choose a gift, and buy a toy or some exclusive stationery for themselves. Reliance Timeout will offer a comprehensive range of products in these categories along with an attempt to create a fascinating customer experience with a warm, lively ambience. 5 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 1.2 Industry Profile Meaning of Retail The word "RETAIL" is derived from the French word RETAILLIER, meaning to cut piece off or to break bulk. Retailing in India is as old as India itself. Definition: Retail is the sale of goods to end user, not do resale, but for use and consumption by the purchaser. The retail transaction is at the end of supply chain manufacturer sell large quantities of products to retailers, and retailers sell small quantities of those products to consumers. Example: A person who wants to obtain a product for their own personal use will usually purchase it at retail store or from some other retail marketing channel. According to David Gilbert: "Any business that directs its marketing efforts towards satisfying the final consumers based upon the organization of selling goods and services as a means of distribution. Philip Kotler defines retailing as: All activities involved in selling goods or services to the final customer for personal use in today"s scenario our retailer does not exist in the brick and mortar from alone. She/he can do it by using the telephone, by direct mails, by using the Internet or absolute impersonally by using vending machines. 6 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Evolution of the Indian Retail Sector Traditionally retailing in India can be traced to The emergence of the neighbourhood "Kirana" stores catering to the convenience of the consumers. Era of Government support for rural retailing: Indigenous franchise model of store chains run by Khadi & Village Industries Commision. 1980"s experienced slow change as India began to open up economy. Textiles sector with companies like Bombay Dyeing, Raymond"s, S Kumar"s and Grasim first saw the emergence of retail chain. Later Titan successfully created an organized retailing concept and established a series of showrooms for its premium watches. Post 1995 onward saw an emergence of shopping center. Mainly in urbran areas, with facilities like car parking. Emergence of hyper and super markets trying to provide customers with 3 V"s- Value, Variety, Volume. The Future The retail industry in India is currently growing at a greate pace and is expected to go upto US$ 833 billion by the year 2013. It is further expected to reach US$ 1.3 trillion by the year growth rates, the consumer spending has also gone up and is also expected to grow further in the future. In last four year, the consumer spending in India climbed up to 75%. As a result, the Indian industry is expected to grow further in the future days. By the year 2013, the organized sector is also expected to grow at a CAGR of 40%. 7 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Big Players plan investment in India Future Group"s central malls to be extended. Reliance Retail"s dairy business stratergy might not be easy. Pantaloons to invest $1 billion to compete with Reliance, and Reliance is investing 5.5 Billion. Birla"s retail division on a hiring spree, The Aditya Birla Group will be investing Rs. 90 billion to open 3,000 supermarkets and 200 Hypermarket in 100 cities over the next 7 years. Major Players in Indian Retail Industry: Shoppers" Stop Westside Pantaloons Lifestyle Crossword Wills Lifestyle RPG Retail (Spencers, Music world) Globus Ebony Retail Holdings ltd. International retailers: There has been greater influence of brands like Wal-Mart, Tommy Hilfiger, Carrefour, Marks & Spencer"s, Nike, etc in the big cities of India for long. Wal-Mart is coming to India The US giant will be entering the Indian market with a joint venture agreement with Bharti Enterprises, operating franchised stores of Wal-Mart. The store in India will be offering a low price to shoppers as the US stores do. 8 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 1.3 Company Profile Company : Reliance Retail Subsidiary Company : Reliance Trends Founded : 2007 Headquarters : Bangalore Chairman and Managing Director : Shri Mukesh Ambani Stores at Bangalore city : Reliance Trends at Mantri mall, Richmond Road and Jayanagar The Apparel, Luggage and Accessories division of reliance retail has announced the launch of their first Apparel speciality store "Reliance Trends". All the 3 Reliance Trends stores located at different places across Bangalore offer some of the best Indian and International brands with each store"s area of more than 15,000sq.ft. of shopping area, and has been designed and furnished by the best of the international design agencies to offer a high style and lavish experience to the Indian consumer. The store layout compliments the evolving tastes and preference of fashion savvy consumers, giving them an opportunity to view/shop with ease, along with an army of well trained customer service associates to compliment the entire shopping process. Riding on the tremendous success of Reliance Mart at various locations across India, the apparel division of Reliance Retail is well on track to democratise fashion and make it attainable to the masses. This is being possible by the extraordinary design pool of Indian and International designers, integrating the international design trends and preferences of the Indian consumers. The company is offering solutions to common maintenance problems through its state of the art innovative products like Ever White Shirts, Anti Stain Trousers, Wrinkle free range of garments, aromatic clothes for infants and quick-dry sports wear that ensures optimum moisture management. Product quality has been ingrained into the DNA of Reliance Trends and is integral to the mission of "Grahak Devo Bhava". The quality system are designed, implemented and monitored as per international standards by a highly competent team of professionals. 9 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES To deliver the customer the best value for their money, only those products that demonstrate an exemplary safety and quality meeting both implicit and explicit needs of the consumer are approved for purchase. Some of the quality standards that are being followed are American Association of textiles, chemists and colourists. American Standard, ISO and BIS methods. For the first time in organised retail, Reliance Trends is introducing Made to Measure tailoring service offering customised fits to all the customers buying fabric from the store at prices compatible to neighbourhood tailors. Reliance Trends is offering a homogenous mix of private label of brands across men"s, women"s and children"s category to fulfil every customer"s requirements. The Network range of garments comprises of formal office wear and collection for men and women, while the Netplay range, showcases a smart casual collection for the evolving workplace. The DNMX range has been developed with a clear focus on the youth of India, offering them exclusively crafted fashion garments like Denims, T-shirts etc. Sparsh range of Indian wear for women, offers the finest collection of salwar kurtas, churidars and a fast evolving Mix and Match range of garments. An exclusive label Panda has been developed for infants and toddlers, while the FRENDZ range of garments would compliment the wardrobes of the growing generation of boys and girls. Apart from these private labels, the store is also offering some of the most renowned brands in the country like Levis Strauss Signature, Peter England, Indigo Nation, American Tourister, John Players etc. Some designer labels either directly or through their sub brands most of these exclusively for Reliance Trends. Continuing the tradition of reaching out to the middle class of the country, the current offering from Reliance Trends is easily affordable to the Indian consumer. The specific private label called First Class, is designed to cater to the range of garments cutting across men"s, women"s and children"s wear to deliver extreme value to the Indian consumers. Taking forward the voice of Shri Mukesh Ambani, Chairman & Managing Director, Reliance Industries Ltd, Reliance Trends delivers unmatched affordability, quality and chain of products and services to the consumer. Reliance Retail continues to fine tune its offering and listening to its customers and learning from them. This as the Chairman envisions, will be the beginning of transformation of Indian Retail with benefits for the consumer. 10 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Stock : Listing and Performance over time As Reliance Retail Limited is a subsidiary of Reliance Industries Limited it is not listed separately on any stock exchange, it can only impact the prices of Reliance Industries Limited. According to RIL"s annual report for 2009-10 Turnover : Rs. 200,400 crore ($ 44,632 million) PBDIT : Rs.33,041 crore ($ 7,359 million) Cash Profit : Rs. 27,933 crore ($ 6,221 million) Net Profit : Rs.16,236 crore ($ 3,616 million) Net Profit 10 years CAGR : 21% Total Assets : Rs. 251,006 crore ($ 55,903 million) 11 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 1.4 Product Profile 1)Women's Wear Indian wear Formal wear Semi Formal wear Casual wear Dress material Lingerie 2)Men's wear Formal wear Semi Formal wear Casual wear Sports wear Men"s wear fabric Under garments 3) Kid's wear Infants Toddlers Girls 2-8 years Girls 8-14 years Boys 2-8 years Boys 8-14 years 4) Accessories Handbags Socks Handkerchiefs Sports Goods 12 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Private labels by Reliance Trends 13 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES External Brand in Reliance Trends 14 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 1.5 Vision To make RIL one of the most innovative companies in the world and to achieve breakthrough growth in revenues and profits by creating and implementing sustainable solutions. 1.6 Mission To be the most admired and successful organised retail company in India that materially enhances the quality of life of every Indian. 15 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 1.7 Business quality objectives Greater market share Higher growth rate Higher earnings Premium price Loyal customers Highly motivated employees Higher or better product quality can also be used as product differentiation strategy in market place The best way to reduce loss is to avoid it by losing it with bad quality Spirit of Reliance Growth has no limit at Reliance, only when you dream it you can do it. Meeting deadlines is not enough but beating deadlines is the expection. We bet on people. 16 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 1. ORGANISATIONAL STRUCTURE Corporate Structure Reliance Retail Limited is the vision of Mukesh Dhirubhai Ambani who is also the Chairman & Managing Director of RIL. The Executive Directors are Nikhil R. Meswani, Hital R. Meswani, Hardev Singh Kohli, PMS Prasad and R. Ravimohan. Ramniklal H. Ambani is the non-executive and non- independent director. Key Executives for RRL are: Raghu Pillai – Director, Chief Executive and President of Retail Operations & Strategy Ajay Baijal – President of Corporate Planning Manu Kapoor – Senior Vice-President of Corporate Affairs Division Bijay Sahoo – Head of Human Resources 17 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Organisational Chart 18 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 3. FUNCTIONING OF DEPARTMENTS 3.1 Human Resource Department For any business to run one needs four M"s namely Man, Money, Machine and Material. Managing other three resources other than men, are easy to handle. Men are very difficult to handle because no two human beings are similar in all way. Human beings can think, feel and give response. Handling humans is more important for any business because human being have crucial potential that may be very profitable for the business, and these potential can be developed to an unlimited extent if they are provided with proper environment. So the function of managing men is as important as finance or marketing function in any business. HRM refers to practices and policies framed for the management of human resources in an organization, including Recruiting, screening, rewarding and appraising." Human resources have at least two meanings depending on context. The original usage derives from political economy and economics, where it was traditionally called labour, one of three factors of production. The more common usage within corporations and businesses refers to the individuals within the firm, and to the portion of the firm's organization that deals with hiring, firing, training, and other personnel issues. This article addresses both definitions. The objective of Human Resources is to maximize the return on investment from the organization's human capital. THE SCOPE OF HRM is indeed very vast. All major activities in the working life of a worker-from the time of his or her entry into the organization until he or she leaves- come under the purview of HRM. Specifically, the activities include are HR Planning Job analysis and design Recruitment and selection Orientation and placement Training and development Performance Appraisal and Job evaluation Employee and executive remuneration Employee Motivation Employee Welfare 19 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES It is the responsibility of human resource managers to conduct these activities in an effective, legal, fair, and consistent manner. "Human resource management aims to improve the productive contribution of individuals while simultaneously attempting to attain other societal and individual employee objectives." Schwind, Das & Wagar (2005). CORPORATE HR Activities taken up by Corporate HR are Policy making Implementing suggestions Strategic planning ENTITY HR Activities taken up by Entity HR are Execution of policies and practices Targets for recruitment of Circle HR CIRCLE HR Activities taken up by Circle HR are Recruitment Appointment Training Payroll Employees issues Exit full & final 20 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES HR FUNCTIONS TALENT ACQUASITION Sourcing activity TALENT DEVELOPMENT Performance management system Training Carrier planning Suggestion planning TALENT MANAGEMENT Operation HR Recruitment process STEP 1 MANPOWER PLANNING AOP (Annual Operating Plan), this process is taken up every year. It is taken up at Personal Level and Entity Level. Several points like Revenue generation, Acquisition number, etc. STEP 2 SOURCING ACTIVITY There are three types of sourcing done at Reliance. After the resumes of candidates are chosen then the same is sent to the department head where the vacancy arises. The department head will then shortlist the same and they ask the HR department to fix an interview with the selected candidates .There are two type of interview which is taken up at Reliance, firstly the Functional interview and then the Functional Head and HR Head takes the interview. INTERNAL SOURCING Employee Reference Re-employment of former employee EXTERNAL SOURCING Placement Consultant – Ruchika, the Age, the Avenue. Job Portals - Monster, NAUKRI. Campus Recruitment 21 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES STEP 3 APPROVAL The HR executives will Negotiate the CTC with the candidate. The approval is sent to the CRC (Corporate Recruitment Cell). Then after it is sent to ECRC. Then the same is sent to CRL The same is then sent to Management for SAP Applicant Code The applicant code is given to HR CIRCLE. OFFER is made to the candidate, which leads to the Joining Procedure AVERAGE TIME PERIOD: The process of recruitment takes about 10 – 15 days ELIGIILITY CRITERIA: Education Qualification – MBA with any specialization Not frequent job changes Tenure of last job should at least be 1.5 – 2 yrs OTHER REQUIREMENTS: Reference check is usually done for High level job The recruitment may differ with the current position of the business The same is then sent to Management for SAP Applicant Code. The applicant code is given to HR CIRCLE. OFFER is made to the candidate, which leads to the Joining Procedure. INTERNAL SOURCING In the event of an open position in Reliance Trends, suitable candidates are first searched internally within the organization. This is based upon in-house talent which could be redeployed. 22 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Advertisement for internal vacant position is done by following two ways: Through sending mail to all Reliance employees across all locations including DAKC (Dhirubhai Ambani Knowledge City) Through DAKC Circular Employees of Reliance Trends who have completed more than 12 months of continuous service only those employees can apply for position placed on Intranet. Internal candidates are considered in accordance with their abilities and potential. The process is coordinated by CRC (Central Recruitment Cell) at Corporate Office. EMPLOYEE REFERENCE In Reliance Trends, Employees can refer a candidate with whom he/ she have worked in his/ her previous employment. Employees can check available vacancies on Intranet and can submit the resumes of prospective candidates who fit the Job profile. RE-EMPLOYMENT OF FORMER EMPLOYEE Re Hiring of an employee done in Reliance Trends with a view to take trained manpower back in the company. Re Hiring is done as per the policy issued by Central Recruitment Cell at Corporate Office EXTERNAL SOURCING PLACEMENT CONSULTANCY The placement agencies call for resumes of prospective candidates, which act as a good source of recruitment for the companies. Consultant"s interview candidates and shortlist those according to the criteria laid down by the companies. This helps the employer to interview a limited number of potential candidates, the minimizing the time taken in receiving and sorting applications, etc. Reliance Trends chooses Consultants having national presence. This sourcing option is only considered by the company when there is scarcity for candidates with requisite experience and skills 23 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES JOB PORTAL The spread of Internet has enabled employers to search for candidates globally and has made recruitment easier. If vacancy arises, Reliance Trends browses the profile of candidates from the Job portal like naukri.com, monsterindia.com and then candidates are accessed through e- mail or telephone. CAMPUS RECRUITMENT Reliance Trends goes for Campus recruitment every year for technical department. For management level recruitment, it goes for campus recruitment as per requirement. For filling up position for MT (Management Trainee), following procedure is followed by Reliance Trends: HR representative of Reliance Trends gives description about Job to all candidates Written Test i.e. (MAT) Mental Ability Test is taken for those Candidates who have aggregate 60% in all semesters. GD (Group Discussion) is conducted for those candidates who had successfully pass MAT. At last PI (Personal Interview) is conducted for those candidates who had passed out GD and Personal Interview is taken by respective head of department and HR Head. For filling up the positions for all the posts, following procedure is followed by Reliance Trends: HR representative of Reliance Trends gives Description about Job to all candidates Written Test i.e. (MAT) Mental Ability Test is taken for those candidates who has got aggregate 60% in all semesters. At last PI (Personal Interview) is conducted and Personal Interview is taken by respective head of department and HR Head. 24 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES MT position includes candidates having Educational qualification in MBA, A degree in Fashion Design, Commerce Graduates. MT is placed in either of the following departments: Sowing Business category HR Finance Marketing Strategy Operations Customer Care Visual Merchandise Communication Media INTERVIEW Interview is the oral assessment of the candidates for employment. This is the most essential step in the selection process. In this step the interviewer matches the information obtained about the candidate through various means to the job requirements and to the information obtained through his own observation during the interview. Interview gives the recruiter an opportunity: To size up the candidate personally To ask questions that are not covered in tests To make judgments on candidate"s enthusiasm and intelligence. To assess subjective aspects of the candidate – facial expressions, appearance, nervousness and so forth 25 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES To give facts to the candidate regarding the company, the policies, programs , etc. and promote goodwill towards the company. MODE OF INTERVIEW PERSONAL INTERVIEW Personal Interview is a formal in-depth conversation conducted to evaluate the applicant"s acceptability. In a personal interview, candidates are accessed on behavioral and personality characteristics, functional and managerial competencies and other factors like education, experience etc. Based on the candidate"s performance in the interview, the interview panel rates the candidate and takes the selection decision. VIDEO CONFERENCE At Reliance Trends, usually face to face interviews are conducted but for those candidates who are located at other state for them video conference interviews are conducted. The use of video conferencing can add value to the process by allowing real time, face-to-face interactions without the costs associated with physically transporting candidates to the campus. Reliance Trends uses Video conference for following reasons: Time savings Faster Decision making Cost savings in candidate travel, lodging, etc An opportunity to meet the candidates before narrowing the list An opportunity to see and converse with candidates, evaluate their responses to questions and gauge their interest in the position. 26 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES TELEPHONIC INTERVIEW There are various reasons to take a telephonic interview. For example, in certain location Reliance Communications does not have its Web world, so in that case the interview of that candidate will be taken over telephone. Even if the interview of a candidate cannot happen through video conference because of unavailability of any Web world timings, then telephonic interview is taken. CAMPUS RECRUITMENT Interview is taken for MBA graduates by respective functional head and HR head and for MT Interviews taken by 2-3 functional heads, HR head and final interview is taken by Circle CEO. LEVELS OF DESIGNATION & EXPERIANCE L1: VICE PRESIDENT, Sr. VICE PRESIDENT, PRESIDENT.(LEADERSHIP POSITIONS) EXPERIENCE: 17 – 20 + years L2: DEPUTY GENERAL MANAGER, GENERAL MANAGER.(MAGERIAL POSITIONS) EXPERIENCE: 11 – 15 + years L3: ASSISTANT MANAGER, MANAGER, Sr. MANAGER.(EXECUTIVE POSITIONS) EXPERIENCE: 5 – 11 + years L4: EXECUTIVE, Sr. EXECUTIVE.(SUPPORT POSITONS EXPERIENCE: 2 – 4 + years MET, D E T: Trainees EXPERIENCE: Fresher REFERENCE CHECK Once the hiring decision is taken, the candidate is contacted and informed about the decision to conduct a reference check with the referees whose names have been provided in the personal history form. 27 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Many employers request names, addresses and telephone numbers of references for the purpose of verifying information and perhaps gaining additional background information on an applicant. References are checked for following reasons: To check whether or not the applicant was truthful about his or her employment history. To know weaknesses, strengths of the applicant. SELECTION DECISION After obtaining information through the preceding steps, selection decision is to be made. The other stages of selection process have been used to narrow the number of candidates. The final decision is to be made from the pool of individuals who pass the tests and interviews. MEDICAL CHECK-UP All selected candidates are required to undergo a pre-employment medical check-up as a part of selection process. After the selection decision and before the job offer is made, the candidate is required to undergo a Medical check-up. A job offer is contingent upon the candidate being declared fit after the Medical test. EMPLOYEE REMUNERATION Remuneration is the compensation receives in return for his/ her contribution to the organization. Reliance Trends follows the cost to company (CTC) structure that reflects the total cost of an employee to an organization. It is designed to provide flexibility to an employee to structure their benefit package. 28 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES PHILOSOPHY OF CTC As per the Indian Income Tax Rules the total Basic Salary paid to the employee is taxable. So Choice Pay can make your 60% salary non taxable. PLI (PERFORMANCE LINKED INCENTIVE) 15% on Fixed CTC would be would the base figure for PLI. Normally PLI is paid once in a year depending on his performance during the assessment period. BASE PAY This constitutes up to 40% o the total annual compensation and it includes: Basic Salary Employer"s contribution to the PF @ 12% of basic salary Employer"s contribution to the company"s gratuity fund @ 4.81% of basic salary BASIC SALARY Basic Pay = Base pay/pf + gratuity Base Pay = 100 Basic Pay = 100/1.1681 29 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES PROVIDENT FUND Provident fund is to provide Social Security Benefit to the employee after retirement. PF is deducted from the first day of employment .The Company deducts 12% of the employee"s basic salary and makes an equal contribution. The employee can take loans for specific purposes against his/her provident fund accumulation. The employee is also covered under an Insurance Scheme, which provides for a payment of ` 37,000 in case of his /her death. GRATUITY Under the scheme Company contributes 4.81% of Basic Salary of an employee to the Gratuity Fund. Last drawn basic salary/26 days*15 days*no. of completed years of service. Employees who have completed 5 years continuous service with the company are eligible to get gratuity on separation from the company. In case of death, the minimum service requirement of 5 years does not apply. For calculating Gratuity, periods of service greater than 6 months will be considered as equivalent to 1year and less then 6 months will not be counted. As per Income Tax Rules, Gratuity is not taxable up to `3, 50,000 Any amount paid in addition to `3, 50,000 will attract tax. All employees who have completed 1 year continuous service with the company are eligible to get gratuity on separation from the company. CHOICE PAY This constitutes up to 60% o the total annual compensation and it includes Company Leased Accommodation Company Owned Accommodation Office Wear Allowance Leave Travel Allowance Company Leased Car Children Education Allowance Gift Coupons Conveyance Allowance Food Coupons Medical Expense 30 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES House Rent Allowance Superannuation Special Personnel Allowance COMPANY LEASED HOUSE Company will arrange the house through an authorized real estate agent as per the choice of the employee. Security deposit by company. 12% percent Interest will be charged on deposit amount. The same will be debited in CTC. Rent would be exempted from income tax. CAR Company will arrange a car through a car lease agency. Employee can choose any make/model. The EMI that will be charged would be `2095 per Lac per month. The EMI amount per Annum would be exempted from Income Tax. MAINTENANCE & RUNNING COST Maintenance and Fuel Cost will be exempted as follows. Maintenance can"t exceed `25, 000 per annum. If CC of the car is less than `1000 – `1, 11,000 per annum. If CC of the car is more than `1000 – `1, 50,000 per annum. The perquisite Tax charged would be `1200 irrespective of the cc of the car The above exemption would be provided on submission of original bills. There would be no tax exemption against if the employee has his own car. The FBT Tax (Fringe Benefit Tax) for fuel and maintenance is 6.73% on how much you have opted for. At the time of leaving CO. before 48 months then the employee 31 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES has to pay FCV (For Closer Value) to the company from whom the loan is taken. If the employee is still stays after 48 months then employee will be charged 20% on the value of the car at that time for changing the name i.e. ownership. CHILDREN EDUCATION ALLOWANCE o Employee can claim exemption `2400 per year. o This exemption is restricted up to two children o To pass the claim Employee has to submit the original bills. o To get this benefit child age should be greater then 3.5 years. GIFT COUPONS A sum of `5000 would be exempted against the Gift Coupons. The company would provide coupons worth `5000 during the months of October & November. Validity of this coupons is one year This coupon is accepted at major outlets in city. FBT Tax – 16.67% is charged. 32 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES CONVEYANCE ALLOWANCE If the employee is not using company"s car then and only then he can claim this option. To getting the exemption bills are not required. Conveyance allowance is up to `800 per month. FOOD COUPONS The Company gives SODEXHO passes in term of Food Coupons. Food coupons are provided on monthly basis of `1300. A sum of `15600 per annum will be exempted from the income tax. MEDICAL ALLOWANCE The employee gets an exemption of `15000 p.a. But to get exemption the employee must submit original bills. HOUSE RENT ALLOWANCE The employee gets an allowance for the house rent depending upon his/her designation. PAID LEAVE There are 30 days PL available with the employee after the conformation. The PL is available after 180 days from the date of joining. The employee can take only 3-5 PL at a single time CASUAL LEAVE There are 5 days CL available to an employee from the date of joining. The employee can take 1-3 days CL at a time. SICK LEAVE There are 10 days SL available to an employee from the date of joining. The employee has to submit doctor"s certificate if the leave extends to 2 days. OPTIONAL LEAVE There are 3 days OL available to an employee from the date of Conformation 33 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 3.2 Finance Department If a company is an artificial person then finance is the blood of it. It is very important to have adequate finance to run successfully and grow. Finance department is responsible for the financial administration and management of the company along with financial rules and financial guidelines acting in the company. Finance department concerns with securing the financial health of the company. Objectives To take care financial flows for smooth running of business To optimize the financial resources of the company. To meet financial expenses of the company in a systematic way Functions Estimating the financial requirements of the firm. Analyzing risk and returns associated with the projects and endeavors taken by the company. Determine the need of working capital in the organization. Determining the pay scales of the employees. Profit maximization and wealth maximization of the company and its partners. Receipt of money from customers and accounting the same. Payments to suppliers and payment of all office expenses. 34 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES The major sources of revenue By sale of: Apparels Textiles Cosmetics Accessories The major expenses include Salary of the employees. Rent for office building. Marketing. Software. Stationeries. Telephone. Electricity. Other miscellaneous expenses. 35 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 3.3 Marketing The process by which companies create customer interest in products or services is called Marketing. It generates the strategy that underlies sales techniques, business communication, and business development. It is an integrated process through which companies build strong customer relationships and create value for their customers and for themselves. Marketing is used to identify the customer, to keep the customer, and to satisfy the customer. With the customer as the focus of its activities, it can be concluded that marketing management is one of the major components of business management. Marketing evolved to meet the stasis in developing new markets caused by mature markets and overcapacities in the last 2-3 centuries. The adoption of marketing strategies requires businesses to shift their focus from production to the perceived needs and wants of their customers as the means of staying profitable. The term marketing concept holds that achieving organizational goals depends on knowing the needs and wants of target markets and delivering the desired satisfactions. It proposes that in order to satisfy its organizational objectives, an organization should anticipate the needs and wants of consumers and satisfy these more effectively than competitors. Marketing Department The aggressive and dynamic marketing team of Reliance Trends is headed by Mr.Kamal. Media and trade promotions The team uses channels of media like Print media – Majorly uses newspaper, pamphlets for promotions. Radio Outdoor – Hire celebrities to promote their product at public places BTL activities Give seasonal slabs for discounts ex – On 15th August an offer stated that buy worth `1947 and get free worth `1947. 36 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Communication Reliance Trends organises various events like photo shoots to promote themselves. Outsources its advertisements to ad agencies. Advertisement is done through print media, radio, hoardings, newspapers, magazines, car-cards etc. Public relations are maintained by a PRO, even the sales force are trained to maintain PR. Research Strategy Any kind of research is done by this team. The research is done regarding any type of problems faced. Research is done on category where there is a problem. Consumer behaviour is studied. Strategic initiatives are undertaken by the research team based on the survey done by research agencies. 37 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 3.4 Visual Merchandising Visual merchandising is an important support for fashion retail operations. It gives the business an edge over competition. Strategically used, visual merchandising can even create a brand identity. It establishes a connection between merchandise and fashion. The right kind of visual merchandising boosts the sales graph rise upwards. This is achieved by creating an environment not only to attract a customer but also to retain his/her interest and finally augment the selling process. 38 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 2. SWOT ANALYSIS Strengths Relaince Retail is financially sound. Primary location of the stores ensures good footfall. Low prices of the merchandise attract customers. Customers visiting the stores are between the age 18-25 years of age and constitute a very good potential market. Majority of the customers are highly satisfied with the store and would like to revisit the store. The concept of selling the merchandise in coordination is the unique selling proposition of the brand and adds to the convenience of the customers. Weakness Acute lack of awareness about the store. Most customers visit the store only when passing by. Visual merchandising of the has to be improved. Display needs to be changed. Lack of external brands is also a major constraint in the store. Opportunities RTL have an advantage because its concept redefines value retailing. Value retail is associated with RT offers, fresh stock at such low price and thus stands apart. The store offers in-house labels and thus has freshness associated with it. Brand name of reliance has a lot of prestige attached with it. Threats More stores of Reliance Trends have to be opened across various places in Bangalore. Negligible awareness about the presence of store in other areas. Expansion strategy other VFM formats. There is a cut throat competition from stores like "lifestyle, Pantaloons, Showoff and Shoppers Stop" respectively. 39 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 3. Ethical Practices, Safety, Occupational, Health and Environment Policy Ethical practices Customers are not cheated in the name of discount. All the religions are respected. An opportunity is given to the physically handicapped people o work in the company with a suitable job. If something, may be product or service is claimed to be 100% then it is ensured that it is 100%. 100% is defined in pre set terms and showed it in comparison. Good quality clothing at lesser price. Safety All the employees are trained once in two months how to act in case of some fire or any other emergency. Also the customer service associates(CSA) are trained once in two months how to act in case of some fire or any other emergency and take customers out to safety. 40 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 6. SPECIAL TASK 6.1 Statement of the problem Dropping in footfalls at Reliance trends store. 6.2 Objectives of Study The main objective of the study is to find out reason for drop in footfalls, To know awareness level of consumers. 6.3 Research Methodology Type of Study The type of research followed is descriptive in nature as it is determining the consumer awareness and perception about Reliance Trends Store. Source of data The primary data has been collected from customers of Reliance Trends stores across Bangalore. The secondary data has been collected through internet. Tools of data collection The data has been collected through a well-structured questionnaire containing relevant questions pertaining to the study. Sampling In the following study, sample is collected from customers of Reliance Trends store at Mantri mall,Bangalore city. The stores from which the data has been collected are: Reliance Trends, Mantri Mall Sample size The size of sample collected is For awareness about store 120 respondents at Reliance Trends at Mantri mall. 41 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Methods of sampling The method of sampling is convenience sampling. In this type of sampling respondents are picked on the basis of convenience of the researcher i.e. taking samples from people whom a researcher meets or are available. Convenience sampling is simple, low budget, and do not require a list of population. Also no statistical expertise is required for sampling. Analysis of data Data collected is analysed using Excel sheet by using tools like pie chart, histogram and percentage method. 6.4 Limitations of Study The study is limited to Reliance Trends stores at Mantri mall, Bangalore city only. Sample size was small due to time constraint. Accuracy of the data depends on the respondents and the source used respectively. 42 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Analysis and interpretation of data Table 1 showing the number of Respondents Particulars No of Respondents Men 60 Women 60 Total 120 Fig 1 43 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Q1: Please tell me how many times have you visited our store ever since it was opened? Table 2 showing the number visits people made to Mantri mall. Particulars Number of people First Visit 34 Once Before 28 Twice Before 18 Thrice Before 16 Four times Before 09 Five or more times Before 15 Total 120 Fig 2 Interpretation: Most of the respondents visited for first time. 44 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Q2. Would you please tell me when we talk about various stores at mantri mall, which is the one which comes to your mind? Table 3 shows the first store which comes to mind in Mantri mall. Partiiculars No of People Respondents Pantaloons 14 Lifestyle 12 Shoppers Stop 5 Reliance Trends 6 Max 17 Spar 23 Marks & Spencer 8 Apple 1 Food court 14 Health & Glow 1 Inox 9 Kfc 2 Madhuloka 1 Nike 1 Play saloon 1 Prester 1 Reebok 1 Reliance Living 1 Show off 1 Tissot 1 Total 120 45 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Fig 3 Interpretation: Most of the named Spar, and Max when asked what comes to thier mind when we speak about Mantri mall. Reliance trends had less responses, as numbers indicate. 46 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Q3. Would you please tell me which of the store stores you are aware of at Mantri mall? Table 4 shows number of people aware of each store. Store name Number of people (Sample size 120 for each Store name) aware of each store Pantaloons 53 Lifestyle 67 Shoppers Stop 67 Reliance Trends 59 Max 34 Spar 68 Marks & Spencer 24 Fig 4 Interpretation: Lifestyle, Shoppers stop and Spar had high awareness among consumers with 67 respondents aware out of 120. Reliance trends also enjoys good awareness with 59 responses. 47 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Q4. Would you please tell me which of the stores you visited at Mantri mall? (Ask only those who answered in Q3). Table 5 shows the number of people visited each store. No of People visited Store Name stores Pantaloons 37 Lifestyle 46 Shoppers Stop 50 Reliance Trends 44 Max 17 Spar 55 Marks & Spencer 08 Fig 5 48 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Q5. Would you please tell me which of the stores you Shopped at Mantri mall?(Ask only those options which they said, they have visited of in Q4) Table 6 shows the number of people shopped at each store. No of People Shopped Store Name at each stores Pantaloons 30 Lifestyle 32 Shoppers Stop 45 Reliance Trends 20 Max 10 Spar 43 Marks & Spencer 05 Fig 6: 49 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Q6- Please tell me the reasons for not purchasing at Reliance Trends even after visiting the store ?(Ask only those who said, they have visited of in Q4 but not purchased in Q5) Table 7 shows reason for not purchasing at Reliance trends even after visiting store. No of Reasons for not purchasing respondents Too expensive 9 Less variety 5 Didn't get my kind of clothes, no discount, no brands 2 Did not like clothes for baby, over pricing 1 No stylish dresses available 2 Sub standard quality 3 This is my first visit, I will check out Reliance trends 2 Total 44 Fig 7: 50 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Q7- Please tell me what are the reasons for not visiting Reliance Trends, despite being aware of the store(Ask only those who said, they are aware of Reliance trends in Q3 but not Visited in Q4) Table 8 shows reason for not visiting store even after being aware of Reliance trends store. Reason for not visiting store No of respondents Too expensive 9 Less variety 4 Did not like clothes for baby, over pricing 1 No stylish dresses available 2 Sub standard quality 3 No I never thought of visiting Total 19 Fig 8: 51 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Q8. What is the reason for visiting mantra mall today? Table 9: shows reason for visiting Mantri mall. Reason for visiting mall No of respondents Lunch, To meet friends 14 Meeting friends, movie 21 Shopping 29 To eat out 21 to meet friends 33 Total 120 Fig 9: 52 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 6.6 Interpretation Table:10 Showing awareness, no of times visits and shopped data of respondents. Total Store Name respondents Aware Visited Shopped Pantaloons 120 53 37 30 Lifestyle 120 67 46 32 Shoppers Stop 120 67 50 45 Reliance Trends 120 59 44 20 Max 120 34 17 10 Spar 120 68 55 53 Marks & Spencer 120 24 8 5 Table:11 Showing awareness, no of visits and shopped data in percentage. Percentege Percentage of of Percentage of respondents respondents respondents aware Visited shopped Pantaloons 44% 70% 81% Lifestyle 56% 69% 70% Shoppers stop 56% 75% 90% Reliance trends 49% 75% 45% Max 28% 50% 59% Spar 57% 81% 96% Marks & Spencer 20% 33% 63% Out of 120 respondents 59 i.e., nearly 49% are aware of Reliance trends. Out of 59 respondents 44 visited store i.e., 75%. Out of 44 respondents 20 shopped at reliance trends i.e., 45%. 53 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 7. FINDINGS, SUGGESTIONS 7.1 Findings The study was done in order to know the reason for drop in footfalls in Reliance Trends store at Mantri mall. Out of 120 respondents 59 i.e., nearly 49% are aware of Reliance trends Out of 59 respondents 44 visited store i.e., 75%. Out of 44 respondents 20 shopped at reliance trends i.e., 45%. 61 respondents out of 120 were not aware of Reliance Trends store i.e., more than 50%. Among those who were aware many of them did not visit or shop at reliance trends store as there perception about store was not good. This was clear by knowing reason for not visiting store and not purchasing even after visiting. Some of the reasons given by them are listed below: Too expensive Less variety Did not like clothes for baby, over pricing No stylish dresses available Sub-standard quality No I never thought of visiting Moreover people are least interested in shopping when they visit mall. Many of them gave different reasons for visiting mall, some of them are: Lunch, To meet friends Meeting friends, movie Shopping To eat out To meet friends 54 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 7.2 Suggestions Promotions More promotion needs to be done. Reliance Trends should establish itself as a brand which can be done only through heavy promotions because in today"s scenario to make consumer aware about the store promotion plays an important role in it. Reliance Trends are new unit of reliance retail so in initial stage promotion is necessary to establish in market. Introduce wide range and variety Customers could be better satisfied with a wide range of apparels designs in clotting lines. Improve quality of clothing Many customers do not get size they are looking for and are disappointed. There should be proper and timely stock replenishment done at the store level. 55 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 7.3 Conclusion The consumer is more interested in range and price of the products rather than the price. Bringing customer into store may be easy, but once they enter the store they should get what they want. Consumers have high expectations from Reliance Trends regarding pricing, they expect good collection of clothes at much cheaper price. A lot of awareness programs may help in getting better footfalls. . 56 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES MY LEARNINGS FROM STUDY LEARNING EXPERIENCE: The organizational study has given me good corporate exposure & a great learning experience. I was able to learn theoretical aspects which are applied in the day to day activities of the organization and those are as follows: Communications skills are very important to communicate with different types of existing products One mistake with a customer can result in loosing 100 customers. This is the strength of a customer which anyone has to always keep in mind while dealing with them. Product knowledge is very important to convince the customer. From above organizational study, I learned how organizations works with different organizational structure and its functions, how each and every member of company coordinating with each other , everything is well planned and they act according to plan From top level management to lower level of management there is proper communication channel between employee and manager .they follow a proper hierarchy, 57 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES 8. BIBILOGRAPHY Magazines 1. Business India Websites 1. www.google.com 2. www.ril.com 58 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Annexure Questionnaire STORE NAME: DATE: GENDER: DAY: PURCHASE: TIME: Hello sir/madam. We are MBA students who are doing a research study for our college. It would be great if you could answer a few questions for us. Q1. Please tell me how many times have you visited our store ever since it was opened? This is my first visit Once before Twice before Thrice before Four times before Five times before More than five times before Q2. Would you please tell me when we talk about various stores at mantri mall, which is the one which comes to your mind? Pantaloons Lifestyle others Shoppers stop Reliance trends Max Spar Marks & Spencer 59 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Q3. Would you please tell me which of the store stores you are aware of at Mantri mall? Pantaloons Lifestyle others Shoppers stop Reliance trends Max Spar Marks & Spencer Q4. Would you please tell me which of the stores you visited at Mantri mall? (Ask only those options which they said, they are aware of in Q3) Pantaloons Lifestyle others Shoppers stop Reliance trends Max Spar Marks & Spencer Q5. Would you please tell me which of the stores you Shopped at Mantri mall? (Ask only those options which they said, they have visited of in Q4) Pantaloons Lifestyle others Shoppers stop Reliance trends Max Spar Marks & Spencer 60 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES Q6- Please tell me the reasons for not purchasing at Reliance Trends even after visiting the store ? (Ask only those who said, they have visited of in Q4 but not purchased in Q5) Q7- Please tell me what are the reasons for not visiting Reliance Trends, despite being aware of the store (Ask only those who said, they are aware of Reliance trends in Q3 but not Visited in Q4) Q8. What is the reason for visiting mantra mall today? Lunch,To meet friends To eat out Meeting friends, movie To meet friends Shopping TO BE WRITTEN IN CAPITAL LETTERS ONLY: Name : Email ID : Mobile No : Area of Residence : 61 ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES
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P1 Photo of the Week: Perks of the night shift
(PoliceOne Image)
This week's photo comes all the way from Auckland City, New Zealand. Constable Gareth Davis was walking back to his squad after pulling over a motorist for speeding when he noticed the amazing sunset behind him.
Calling all police photographers! PoliceOne needs pictures of you in action or training. Submit a photo — it could be selected as our Photo of the Week! Be sure to include your name, department information and address (including city, state and ZIP code) where we can reach you — Photo of the Week winners have a chance to win a PoliceOne.com T-shirt!
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But their once-lucrative side business was yielding around $300 per photo in 2010, rather than the $3,000 they used to get.
The president is yielding hard decisions to commissions and future triggers.
They are yielding new insights into the way the shock front propagates in these really complex environments.
Old English geldan (Anglian), gieldan (West Saxon) "to pay" (class III strong verb; past tense geald, past participle golden), from Proto-Germanic *geldanan "pay" (cf. Old Saxon geldan "to be worth," Old Norse gjaldo "to repay, return," Middle Dutch ghelden, Dutch gelden "to cost, be worth, concern," Old High German geltan, German gelten "to be worth," Gothic fra-gildan "to repay, requite").
Perhaps from PIE *ghel-to- "I pay," found only in Balto-Slavic and Germanic, unless Old Church Slavonic zledo, Lithuanian geliuoti are Germanic loan-words. Sense developed in English via use to translate Latin reddere, French rendre, and had expanded by c.1300 to "repay, return, render (service), produce, surrender." Related to Middle Low German and Middle Dutch gelt, Dutch geld, German Geld "money." Yielding in sense of "giving way to physical force" is recorded from 1660s.
Old English gield "payment, sum of money" (see yield (v.)); extended sense of "production" (as of crops) is first attested mid-15c. Earliest English sense survives in financial "yield from investments."


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Disaster Risk Management in South Asia
- Today
- Past 7 Days
- Past Month
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- Specific Date Range
- Africa (3)
- South Asia (6)
- Date
The World Bank Group plans to provide up to half a billion dollars to help Nepal build back with resilience from the 2015 earthquake. Learn more about the work and projects underway. Read More »
Disaster Planning Pays Off in Odisha, India
REGION: SOUTH ASIACOUNTRY: INDIAFOCUS AREA: RESILIENT RECOVERYResults & AchievementsNearly one million coastal residents were relocated in a massive evacuation effort ahead of Cyclone... Show More +
Rapidly Assessing Flood Damage in Uttarakhand, India
REGION: SOUTH ASIACOUNTRY: INDIAFOCUS AREA: RESILIENT RECOVERYResults & AchievementsA Joint Rapid Damage Needs Assessment conducted by GFDRR, the World Bank, and the Asian Development... Show More +
Managing Disaster Risks for Resilient Development
PartnersDisaster risk management was universally endorsed as a development priority through the Hyogo Framework for Action (HFA) in 2005. This framework is an agreement signed by 168 governments and international... Show More +
Climate Change: Sector Results Profile
Bank Group ContributionFor FY13, nearly $3 billion in lending commitments at the World Bank are expected to provide adaptation co-benefits, of which just over $2 billion came from IDA and nearly $900 billion... Show More +
Information and Communication Technologies: Results Profile
Afghanistan: A US$22 million IDA credit supported sector reform that made the telecommunications market more competitive. The project has attracted over US$2 billion in private investments, improving... Show More +
Pakistan: Uplifting Lives and Livelihoods Through Cash Transfers
ChallengeIn August 2010, Pakistan experienced terrible floods affecting:78 districts and nearly 10% of Pakistan's population covering one-third of the country More than a million houses in all regions... Show More +


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River of Fire: Orthodox Teaching on Presence of God - Today's Christian Videos
Kseniya Simonova's Amazing Sand Drawing interpreting Ukraine during WWII - @easternorthodoxgirl
00:08:33 2311 views
Embed easternorthodoxgirl 3299 views 2010-10-02T00:22:42 Discussing the "River of Fire" - the Second Coming of the Lord Jesus Christ (the Day of the Lord) prophesied as the firey judgement on the world. Judith Irene Matta MTh presents the Orthodox teaching of the Love of God being experienced as "fire" by those who are unrepentant for their sin at the time of Death; and the Presence of God experienced as Light and Life by those who are "poor in spirit" being cleansed by a repentant heart and the action of the All-Holy Spirit in our tears. Also included are "booknotes" which give an overview of resources from Synaxis Press and the Descent of the Holy Spirit Orthodox Mission, in San Luis Obispo County, California. Contact P.O. Box 6986, Los Osos, Ca 93412
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Gunmetal Black Ep 01
episode 14.23 / 5.00 4,625 Views
Lucina's First Day
A look at the first day of Lucina in Super Smash4.24 / 5.00 14,749 Views
BATMAN v SUPERMAN final showdown
SPOILERS!!4.17 / 5.00 13,533 Views
this was better than all of them ha
you shit!
brilliant in every way, hilarious through to the end, and that picture of him with (half-naked) john travolta was funny as fuck.
u got it man.
didn't think this would be that interesting. I'm entertained for the night
Unbelievably random and unique comedy, well worth the long wait.


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thanks, but he is really a she!
HE better looking than all the guys i've seen and i sure he won't hurt you every good woman needs one(le)
he lookin nice..buh he look like he ould some good bite on yuh to0o.


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Search Results for Anne Hathaway
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This Is The Most Disappointing 'Princess Diaries 3′ Update Ever
Diaries films, which starred Anne Hathaway and Julie Andrews , were a box ..... princess Mia Thermopolis (played by Hathaway ) generated a tremendous amount ..... happily ever after. Tagged: Anne Hathaway , Movies , Princess Diaries
'Princess Diaries 3′ Could Be A Reality (UPDATED)
schooler Mia Thermopolis (played by Anne Hathaway ), as she became the unlikely ..... reprise their respective roles. Hathaway has yet to indicate whether or not ..... should have no problem. Tagged: Anne Hathaway , julie andrews , Movies , The
The Trailer For Anne Hathaway 's 'The Intern' Will Melt Your Heart
Anne Hathaway and Robert De Niro strike up an odd-couple ..... director Nancy Myers, The Intern finds Hathaway playing a successful founder and CEO of a fashion website ..... September 25, 2015. Tagged: adam devine , Anne Hathaway , nancy meyers , Nat Wolff , renee russo
Stana Katic Signs On For More 'Castle,' Two Of Your Favorite 'Gossip Girl' Stars Are Returning To TV, And More
and divulge the details behind Anne Hathaway 's interesting new movie. All that and more in ..... creepy way." [ Cosmo ] 5. Anne Hathaway has signed on to Colossal , a ..... film. [ Coming Soon ] Tagged: Anne Hathaway , Bones , Castle , hunger games
Anna Kendrick's 'Lip Sync' Performance Of One Direction's 'Steal My Girl' Is Everything
stunning, talented, British woman who knows all the words to classic '90s hip-hop songs and is willing to give Anne Hathaway a run for her money on national television. We might be a little bit in love with her ourselves. Lip Sync Battle
Anne Hathaway 's Full Performance Of Miley Cyrus' 'Wrecking Ball' Will Blow You Away
she's won Lip Sync Battle . Anne Hathaway traded her designer duds for a pair ..... clearly loved every moment of Hathaway 's unexpected performance, we ..... battle? Groundbreaking. Tagged: Anne Hathaway , devil wears prada , Emily Blunt
Watch Emily Blunt Smack Talk Anne Hathaway In This Amazing 'Lip Sync Battle' Preview
Anthony Harvey/Getty Images Anne Hathaway better watch her back! Though ..... begin! Watch Emily Blunt and Anne Hathaway compete during an all-new episode ..... at 10/9c on Spike. Tagged: Anne Hathaway , chrissy teigen , Emily Blunt
Anne Hathaway 's Miley Cyrus Impression Is Everything
Anne Hathaway 's best friend Leslie said "Oh, she ..... out for her. Degree of difficulty: 10 Anne Hathaway 's performance: 11 Spike's addictive ..... Thursday at 10/9c on Spike. Tagged: Anne Hathaway , Emily Blunt , Justin Bieber , Lip Sync
You'll Never Guess How 'Interstellar' Almost Ended
the film. So, that's one question about Interstellar answered, and only a few hundred left to go. Tagged: Anne Hathaway , Interstellar , Matthew McConaughey , Movies
The 'Hot Tub Time Machine 2′ Cast Wants Robert Pattinson To Star In The Next Film
needed no time to think before offering up his pick of Robert Pattinson , while Corddry would like to see Oscar winner Anne Hathaway get in touch with her inner time-traveller. As for Duke? He just wants to see his good friend stick around a little


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Bill Cunningham New York
No passion for fashion is required to enjoy this absorbing portrait of legendary New York Times "On the Street" photographer Bill Cunningham, but a sense of history and tragedy might help. Director Richard Press doggedly shadows the chipper octogenarian, foregrounding the modest lifestyle and quietly radical work ethic that have made him as much a hero as an anomaly. Several big-name fans offer enthusiastic tributes, including a positively bubbly Anna Wintour, but the film is no more a document of high style than Cunningham is a spendthrift. Instead, Press has crafted a near-Buddhist reflection on what it takes to fully engage Gotham, as well as an astute snapshot of its evermore avaricious soul: Cunningham's cheerful asceticism is so out of step with what we currently expect (and don't expect) from the city that tagging along with him is a bracing reminder of what's been lost to the bottom line. Perhaps inevitably, Press also slyly raises the question of whether Cunningham's self-deprivation and single-minded focus on surface aesthetics ("If it isn't something a woman can wear, I'm not interested") have taken an unacknowledged toll. Decide for yourself whether the climactic Oprah moment is earned or contrived; it's heartbreaking either way.
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