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Price of the tender from :- Rs 563/- (Rs. Five hundred and sixty Three only) (A Govt. of India Enterprises) Buldhana Telecom B.S.N.L. Tender Document "WORK FOR PRINTING,SORTING,FOLDING,PREPARING ENVELOPS AND BUNDLES OF 100 EACH PIN CODE WISE" (i.e. PRINTING OF TELEPHONE BILLS) FOR B.S.N.L.BULDHANA. Tender TRA CDR Billing- 10-11 1 Signature of the tenderer with seal TABLE OF CONTENTS Sr. Item Page No. No. 1 Notice Inviting Tender 3 2 General Scope of Work 5 3 Instructions to bidder 7 4 General conditions of contract 16 5 Tender application form 20 6 Experience Details 21 7 Proforma for declaration 22 8 Infrastructure details 23 9 Technical specification of work 25 10 Schedule of requirement 28 11 Proforma for declaration Reg- 29 compliance to EPF act 1952 12 Bank guarantee proforma 30 13 Agreement Proforma 32 14 Financial Bid Form 36 Tender TRA CDR Billing- 10-11 2 Signature of the tenderer with seal BHARAT SANCHAR NIGAM LTD (A GOVT. OF INDIA ENTERPRISES) O/o GMT, BSNL , BULDHANA AT-KHAMGON. 444303 No. S-TENDER/Printing of Telephone Bills/10-11/1 Dated at KHAMGAON the 15.03.2011 NOTICE INVITING TENDER Sealed tenders (PVC/WAX sealed) are invited by the General Manager Telecom, BSNL BULDHANA on behalf of the Bharat Sanchar Nigam Limited from reputed bidders/agencies for printing of Telephone bills of Telecom District Buldhana, having required experience of doing similar work in BSNL/MTNL. The details of Technical and Financial condition are available in tender document. Tender for "PRINTING,SORTING,FOLDING,PREPA RING ENVELOPS AND BUNDLES OF 100 EACH PIN CODE WISE" (i.e. 01 Name of the Work PRINTING OF TELEPHONE BILLS) FOR B.S.N.L.BULDHANA. SPECIFIED MONTHLY /Bimonthly SCHEDULES of TRA SECTION OF B.S.N.L.BULDHANA" No. S-TENDER/Printing of 02 Tender No. Telephone Bills/10-11/1 Dtd 15.03.2011 01 year from date of agreement with an option of extension for 03 Validity of Tender Officer the further 12 months on the same rates, terms & conditions. Rs. 12,00,000/- 04(a) Approx. estimated cost of tender. 04 (b) Earnest Money Deposit (EMD) Rs. 30,000/- 04 (c) Security Deposit Rs. 1.2 Lac Rs. 563/- (Rupees five hundred and Sixty Three only) 05 Cost of Tender Documents: (nonrefundable) payable at KHAMGAON (a) SDE ( Plg ) office of GMT, 06 (a) Tender Documents can be obtained by submitting the original cash BSNL ,BULDHANA.AT- receipt or downloaded from www.maharashtrabsnl.co.in. They will KHAMGAON. affix the cash receipt of Rs. 563/- or Demand Draft(DD) drawn on any Nationalized/Scheduled Bank payable at KHAMGAON drawn in favour of :AO (Cash) BSNL BULDHANA along with the tender bid b) Time and date for Sale of documents (b) Between 11:00 to 15:00 hrs on working day upto 08/04/2011 Time and Date up to which the completed tenders will be Date : upto 15:00 Hours on 07 accepted. 11/04/2011 Date : at 16:00 Hours on 08 Time and Date of opening of Technical bids . 11/04/2011 1st floor,A.G.M. (A&P), O/o 09 Venue for Opening of Tenders (Sale, Submission and Opening) GMT BSNL KHAMGAON Earnest Money Deposit(s) (EMD) to be paid by Demand AO (Cash) BSNL BULDHANA 10 Draft(DD) drawn on any Nationalized/Scheduled Bank payable At- Khamgaon. at KHAMGAON drawn in favour of : Asstt.General Manager (N/W- Plg) O/O G.M.TELECOM,BULDHANA. Tender TRA CDR Billing- 10-11 3 Signature of the tenderer with seal Address of Officers with postal address for redressal of any complaint related to tender. ( As per Dy.General Manager (Vig) Mumbai letter No. VIG/MH/2008-09/Genl Corrs/58 dated 21-11-2009) Sl.No. Postal Address Phone No. Fax No. 1 Chief General Manager Telecom, Maharashtra Circle, "A" Wing, 6th floor, Vigilance Section ,BSNL ,Administrative 022-26616999 022-26616777 Bldg.Juhu Road,Santacruz (W) , Mumbai-400 054 2 Dy.General Manager (Vig) o/o Chief General Manager Telecom, Maharashtra Circle, "A" Wing, 6th floor, 022-26616715 022-26615774 Vigilance Section ,BSNL ,Administrative Bldg.Juhu Road,Santacruz (W) , Mumbai-400 054 3 General Manager Telecom, 07263-253700 07263-253466 BSNL, BULDHANA AT-KHAMGAON. 4 Sub-Divisional Engineer (Vig) o/o General Manager Telecom, 07263- 250100 07263-250100 BULDHANA.AT-KHAMGAON. Tender TRA CDR Billing- 10-11 4 Signature of the tenderer with seal GENERAL SCOPE OF WORK 1. The tenderer/bidder has to collect the data in soft copy from A.O.(TR) Khamgaon,print it using specified multi coloured ( minimum four color ) preprinted stationery for land lines and CDMA bills including PT bills. The bill details are to be printed in single colour in a specified monthly schedules for TRA section of BSNL BULDHANA SSA. CMTS Mobile Bills may also be required to be printed by the bidder whenever required. The bidder is required to attach separate bill details to the main bill, sort it, fold it, insert it into window envelops and make a bundle of 100 bills each PIN CODE wise by proper checking. 2. The tentative monthly schedule for supplying various types of both side multi coloured preprinted bill format stationery ( to be specified by BSNL BULDHANA) and taking printout of customers bill details based on processed data on these stationery is as per financial bid. Note :-The approximate quantity may vary as per BSNL BULDHANA guidelines issued from time to time. (Copies of existing sample of landline/CDMA,Mobile bill formats may be obtained from Accounts Officer (TR/CMTS). 3. The work involves printing of both side of multy colored (minimum Four colors) preprinted stationery which is to be supplied by the bidder. Both side four colored preprinted bill format stationery (Paper) used for printing shall be of 80 GSM of A-4 size and of good quality and approval for printing format and quality shall be taken from AO (TR/CMTS), BSNL BULDHANA. The window envelopes should also be supplied by the bidder. 4. The design/format (CDR Bill)/ Mobile Bills of both side multi colored preprinted stationery will be supplied by AO(TR/CMTS) BSNL BULDHANA and messages if any in preprinted format on both sides will be given in fifteen days advance of actual printing works. (The design/format is likely to be modified as and when required). 5. There will be different formats with specified colour scheme for both side multi colored preprinted stationery for each type of bills or even more types of bills other than mentioned in Para no.1. Details for the same will be intimated by AO (TR/CMTS) BSNL BULDHANA . The preprinted stationery will be in format to print true colour images of designs specified by the BSNL. 6. The bidder is required to print the bills by using heavy duty laser printer for best quality. The required machinery / printers with consumables / spares needed for extending such services to BSNL BULDHANA shall be owned, installed and maintained by the bidder. The approximate quantity of printing of telephone and mobile bills is based upon present consumer base of BSNL BULDHANA. The customer base may vary as per growth plan of BSNL BULDHANA from time to time. However the time duration will be the same as mentioned in para 2 above. 7. The contract shall normally be for one year (unless other wise specified) but BSNL BULDHANA, reserves the right to extend the contract period maximum for 12 months beyond the period specified in the letter of acceptance (tender), on the same rates and other terms & conditions. However, further extension beyond 12 months, if necessary, will be on mutually agreed terms and conditions. 8. Detailed technical specifications are available at Annexure-IV. Tender TRA CDR Billing- 10-11 5 Signature of the tenderer with seal 9 The BSNL reserves the right to increase/decrease the quantity of work in f existing tender by 25 % if required and contractor is abide to act on the same rates, terms & conditions. 10 The BSNL BULDHANA will have the right to increase or decrease up to 25% of the quantity of goods and services specified in the schedule of requirements without any change in the unit price or other terms and conditions. 11 Making ready Telephone/Mobile bills in envelopes for delivery to post office. i. All the telephone/Mobile/CDMA bills to be posted should be pre-sorted "PIN CODE" wise. ii. Bundles of 100 bill each to be prepared. Bundles should be tied cross-wise, so that bills may not get mixed while in transit. iii. The envelope of the Telephone/Mobile/CDMA bill at the top middle of the address portion should be super scribed in bold type as " Bill Mail Service" iv. All sorted out and bundled bills should be handed over to dispatch section of GMT BULDHANA for further posting through Post Office. ************ Tender TRA CDR Billing- 10-11 6 Signature of the tenderer with seal INTSRUCTION TO THE TENDERERS/BIDDERS 1. Definitions: 1.1 The Purchaser means BSNL, BULDHANA The tenderer (bidder) means the individual or firm who participates in this tender and submits its bid. 1.2 The supplier/ contractor mean the individual or firm providing goods/services under contract. 1.3 The Goods/Services means all the equipment/Material/Services, which the supplier is required to provide to the BSNL BULDHANA under the contract. 1.4 Letter Of Intent (LOI) means the written communication to the successful bidder of the intention of the BSNL BULDHANA to accept the tender as per the terms & conditions contained & referred there in. 1.5 Purchase Order /Work Order means the written order signed by the BSNL BULDHANA for the purchase of goods/ performance of services respectively as per terms & conditions of tender finalised & accepted by the BSNL, BULDHANA .The contract price means the price payable to the bidder under the purchase order/work order for the full & proper compliance of his contractual obligations. 1.6 The records, terms & expressions not specifically defined herein or in the tender documents, shall have the same meaning assigned to them, as the case may be. The head notes are for guidance only & shall not affect the interpretation or construction of any provision thereof in the tender documents. 1.7 Date of receipt of communication will be taken as actual date of receipt or seven days from date of dispatch in case of postal delivery, which ever is earlier unless specifically mentioned. 1.8 Any notice, order or other communication sought to be served on the contractor with reference to the contract shall, without prejudice to any other mode of service, be deemed to have been served if delivered by hand or sent by registered post to the office of bidder at site or to the bidders head office, while any notice or order or communication by the bidder to be served on BSNL with reference to contract shall be validly served, if delivered by hand or through registered post to the office of General Manager Telecom,BULDHANA- At-Khamgon.444303. 1.9 'Members of Family' in relation to a Government servant includes - The near relatives for this purpose are defined as - a. Members of the Hindu Undivided Family. b. They are husband and wife. c. The one is related to the other in the manner as father, mother, son(s) & son's wife (daughter - in law), daughter's husband (son-in-law), brother(s) and brother's wife and sister's husband (brother-in-law). 2. Expenditure on tendering The bidder shall bear all the costs associated with the preparation and submission of his bid(s). The BSNL BULDHANA, will in no case, be responsible or liable for any cost(s), regardless of the conduct or outcome of the bidding process. 3 Clarification of Tender Documents: No request for post-bid clarifications shall be entertained. 4 Tender documents : The bidding procedure, terms & conditions of the contract &the goods/services proposed to be purchased are described in the tender documents, which comprise the following ( Sl. No. 1 to 12 consists document for Technical bid and Sl. No. 13 for Financial bid form). Tender TRA CDR Billing- 10-11 7 Signature of the tenderer with seal Sr. No. Item Annexure No. Page No. 1 Notice Inviting Tender ------ 3 2 General Scope of Work ------ 5 3 Instructions to bidder ------ 7 4 General conditions of contract ------ 16 5 Tender application form Annexure-I 20 6 Experience Details Annexure-II 21 7 Proforma for declaration Annexure-III 22 8 Infrastructure details Annexure-IV 23 9 Technical specification of work Annexure-V 25 10 Schedule of requirement Annexure-VI 28 11 Proforma for declaration Reg- compliance Annexure-VII 29 to EPF act 1952 12 Bank guarantee proforma Annexure-VIII 30 13 Agreement Proforma Annexure-IX 32 14 Financial Bid Form Annexure-X 36 The bidder shall examine all the forms, instructions, terms & conditions and specifications in the tender documents. Failure to furnish all information, required as per the tender documents or submission of bids not substantially responsive to the tender document shall be at bidder's own risk & liable for summarily rejection. 5 Amendment to the bid documents: 5.1 The BSNL BULDHANA, for any reason, whether at its own initiative or in response to the clarification(s) sought by the prospective bidder(s) may, at any time, prior to the last date for submission of the bids, amend the bid documents. All such amendments shall be notified in writing or on website or by FAX to all the prospective bidders who have purchased the tender documents. These modifications / amendments shall be binding on all concerned. 5.2 To allow the prospective bidders reasonable time for preparing the bids after taking into account the modifications, the BSNL BULDHANA, at it"s discretion, may extend the date for submission of the bids. 6 Bid Prices: 6.1 The bidder shall give the unit prices, total bid prices & other prices of the goods/services it proposes to provide under the contract as per the price schedule included in the tender documents. The price of goods/services shall be quoted in the price schedule for delivery of goods & services at the place mentioned in the delivery schedule inclusive of all printing material, consumables, taxes, excise duty, octroi, insurance, freight & any other charges excluding Service Tax if applicable. No forms for concession/exemption from sales tax, octroi etc. would be issued to the bidder. 6.2 The prices quoted by the bidder shall remain firm during the entire period of the contract and & shall not be subject to variation on any account. The bid submitted with variable prices unless asked by BSNL, BULDHANA shall be rejected as a non-responsive bid. 6.3 The prices shall be quoted with sufficient details to enable the BSNL BULDHANA arrive at total prices of the equipment/services offered. 6.3 The rates quoted by the bidder must be reasonable & logical. The tender can be rejected on the basis of unreasonable & illogical rates. 7 Bid Security (EMD): 7.1 The bidder shall furnish, as part of his bid, bid security (EMD) for an amount of Rs. 30000/- (Rs. Thirty thousand only ). Tender TRA CDR Billing- 10-11 8 Signature of the tenderer with seal 7.2 The bid security (EMD) is required to protect the BSNL BULDHANA"s interests against the risk of bidder"s conduct, which would warrant the forfeiture of the bid security. 7.3 The Earnest Money should be paid in cash at the cash counter or through Demand Draft or Banker"s cheque (pay order) of Nationalised/ Schedule Bank, drawn in favour of ". Accounts Officer (Cash)GMTD, BSNL BULDHANA" , payable at KHAMGAON. The receipt obtained from A. O. (Cash) (ACG 67) must be attached with the bid by the bidder. No other mode of payment of Earnest Money Deposit is acceptable. 7.4 Bidders registered with National Small Scale Industries Corporation (NSIC), Govt. of India for similar items & having a monetary limit not below the total bid value may claim exemption from payment of EMD. The bidder shall furnish along with the bid a certificate/documentary proof in respect of registration clearly specifying the monetary limit. In case the bid value exceeds the monetary limit, exemption for payment towards cost of tender form shall not be available & the bidder shall furnish EMD for the difference. Such bidders should also submit their monthly turnover in support of the claim for meeting the delivery schedule duly certified by the NSIC. Moreover, they should also produce documentary evidence showing that the firm is registered with NSIC for the items tendered for. Failure to comply this provision shall result in summery rejection of the bid. 7.5 Amount or amounts payable, if any, to the bidder or the bid security furnished by the bidder in respect of an earlier bid, shall not be adjustable against this bid, unless specified otherwise, as a special condition by the BSNL BULDHANA. 7.6 No other bidder (except as specified under para 7.4 above and others specifically exempted by Govt. of India for payment of EMD) shall be exempted from the requirement of bid security. 7.7 The amount deposited as bid security shall carry no interest. During the entire period it remains with BSNL, BULDHANA. 7.8 The bid security of the unsuccessful bidders(s) shall be refunded only after the successful completion of process & finalization of tender. To expedite refund bidders may enclose a pre- receipt with the bid. 7.9 The bid security of the successful bidder(s) will be returned upon the bidders accepting of the LOI & on furnishing the Security deposit either in cash or in the form of bank guarantee issued by a Nationalized bank / Scheduled bank and signing of agreement with BSNL BULDHANA. 7.10 The bid security shall be forfeited: a) if the bidder withdraws his bid during the period of bid validity or b) In the case of a successful bidder, if the bidder fails to sign the contract and/or fails to furnish Security deposit (S.D.) in accordance to the relevant clauses of the documents(s). 7.11 A bid not secured in accordance to para 7.1 and 7.3 shall be summarily rejected as a non-responsive bid. 8 Period of validity of bid: 8.1 The bid shall remain valid for 150 days after the date of opening of bid(s), a bid valid for a shorter period shall be rejected as a non-responsive bid. 8.2 In exceptional circumstances, the BSNL BULDHANA may seek the bidders consent for extension of the period of validity of bids. The request & the responses thereto shall be made in writing. The bid security provided, as per clause 7 shall be suitably extended. A bidder shall however, has the right to refuse for an extension without any risk to his bid security. A bidder conceding to the request for extension of time shall, however, not be permitted to modify his bid. 9 Signing of Bid: Tender TRA CDR Billing- 10-11 9 Signature of the tenderer with seal 9.1 Bidder will be required to produce attested certificate of registration issued by the registrar of firm in favour of his authority to sign on behalf of firm. 9.2 Individuals signing the bid or the other connected with the contract shall indicate their full name below their signatures & should be stamped. 9.3 A person signing the bid form or any documents forming the part of the contract on behalf of another person must have proper authority to sign the documents. If however, found to be otherwise the BSNL, BULDHANA may, without prejudice to other civil & criminal remedies, cancel the contract at the risk & cost of such person & hold him liable for all costs & damages arising from the cancellation of the contract including any loss which the BSNL, BULDHANA may suffer on account of execution of contract/intended contract. 9.4 All pages of original bid documents, printed literature, corrigendum's shall be signed by the person or the persons having authority of signing the bid. 9.5 The bid shall contain no interlineations, erasures or overwriting except as necessary to correct errors made by the bidder in which case such corrections are to be made, the entry should be clearly scored out by a single line and encircled and fresh entry should be made. All such corrections should be authenticated under the full signature of the person signing the tender. Any tender, which does not comply with this requirement, shall be rejected. All conditional or incomplete tenders will be rejected. 10 Submission of Bid: The bidder shall properly seal ( PVC tape seal or Wax seal) the envelope and 10.1 Bid shall be addressed to the BSNL BULDHANA by Designation at the following address: To, The Asstt.General Manager, (N/W-.Planning), O/O G.M.TELECOM, BSNL, BULDHANA,At- KHAMGAON-444303. 10.2 Out station tenders, if any, shall either be sent by registered Post or delivered in person. The responsibility for ensuring that the bids are dropped in tender box in time and at the correct address, shall rest solely with the bidder(s). Bid received late due to postal delay shall not be considered. 10.3 Bids delivered in person shall be dropped by that person in the tender box kept with The Asstt.General Manager, (N/W-.Planning) ,O/O G.M.TELECOM, BSNL, BULDHANA- At.KHAMGAON-444303,on or before the date and time specified in NIT. The BSNL BULDHANA shall not be responsible in any way about the bids that are delivered/dropped elsewhere and/or after the last date and time for receipt of bids. 10.4 The BSNL BULDHANA shall assume no responsibility for the misplacement of the bid(s) or premature opening thereof, if the outer envelope is not properly wax or PVC tape sealed & marked as required. 10.5 Please note that this is a double bid system, therefore, Technical documents and Financial bids should be sealed in separate envelopes. These two envelopes should be sealed in another big envelope, and should be addressed to The Asstt.General Manager, (NW-P), O/O G.M.TELECOM, BSNL,BULDHANA,At-Khamgaon.444303.& superscribe as "SUPPLYING SPECIFIED PRE- PRINTED STATIONERY FOR LAND LINES, CDMA & MOBILE BILLS,WINDOW ENVELOPES TAKING PRINTOUTS FOR BILL DETAILS ON BILL FORMS IN A SPECIFIED MONTHLY /FORTNIGHTLY SCHEDULE ( i.e PRINTING OF BILLS). FOR TRA SECTION OF B.S.N.L.BULDHANA,At-Khamgaon." 11 Last date and time for submission of bids: 11/04/2011 upto 15:00 hrs 11.1. All bids shall be received by the BSNL BULDHANA,At-Khamgaon at the address specified under para 10 not later than the date & time specified in NIT. Tender TRA CDR Billing- 10-11 10 Signature of the tenderer with seal 11.2. The BSNL BULDHANA may, at its discretion, extend the date & time for the submission of bids by amending the Bid documents in which case all rights & obligations of the BSNL BULDHANA & bidders shall be subject to the extended date & time. 11.3. Any bid received after the specified date & time for submission of bids shall be rejected & returned unopened to the bidder(s). 12. Modification And Withdrawl Of Bids a) The bidder may modify or withdraw his bid after submission provided that the written notice of the modification or withdrawal is received by the purchaser prior to the deadline prescribed for submission of bids. b) The bidder's modification or withdrawal notice shall be prepared, sealed, marked and dispatched as required in the case of bid submission in accordance with the provision of clause. A withdrawal notice may also be sent by FAX but followed by a signed confirmation copy by post not later than the deadline for submission of bids. c) No bid shall be modified subsequent to the deadline for submission of bids. 13. Bid Opening: a. The bids shall be opened on date and time as specified under NIT, in the presence of such bidder(s) or their representatives who may be present. The bidder(s) or the authorised representative(s) who are present shall sign an attendance register. The authorised representative(s) of the bidder(s) shall submit letter(s) of authority before they are allowed to sign the attendance register and participate in the bid opening. b. For any bidder, not more than one (1) person shall be allowed to attend the bid opening. c. The bidder"s name, documents attached, modification etc. & any other details contained in the Technical Bid envelope, as the BSNL BULDHANA may consider appropriate at his discretion, will only be announced at the time of opening to all the bidders. d. The financial bids of those bidders recommended by TEC & approved by GM BULDHANA will be opened in due course. The date and place of opening of financial bid will be communicated to the eligible bidder only by Letter/Fax/Telephone. 14. Summarily Rejection of Bid: One or more of the following reasons/omissions will render a bid liable to summary rejection. a) Bid received late without conclusive proof that it was actually delivered before the specified closing time. b) Correction & overwriting not signed by the authorized signatory. c) Documents asked for TECHNICAL BID (along with all annexure) , not submitted. d) Bid from a bidder who did not use the bid document standard as per web site /supplied by O/o G.M.T. BULDHANA. e) Conditional bid or bid received with validity for a shorter period than prescribed in clause 8.1 f) Bid in which rates have not been quoted in the manner specified in the bid form. g) Non receipt of clarification in time. h) Bid non-confirmative as per tender specification. i) Influencing the evaluation of bids. j) Bids not prepared and sealed as per clause 10. k) Bidders giving false information, fabricated documents, thereby concealing facts, misrepresenting & misleading BSNL BULDHANA. l) Tender document not duly filled in and signed with seal on each and every page. m) Violation of any terms & conditions of tender or rules & regulations of Government of India or law. 15. Protective Clause: Tender TRA CDR Billing- 10-11 11 Signature of the tenderer with seal The BSNL BULDHANA reserves the right to disqualify such bidders, who have not met the contractual obligations against earlier contracts entered into with the BSNL BULDHANA or black listed / barred by any Govt / Semi-Govt organization for similar type of work 16. Clarification of Bids: In the process of examination, evaluation and comparison of bids, the BSNL BULDHANA may, if necessary ask the bidder(s) for clarification(s) of the bid(s). The request for such clarification(s) and the response thereto shall be in writing. In case of no response from a bidder, his bid is liable to summary rejection. 17. Influencing the Evaluation of Bids & Award of Contract. No bidder shall attempt to influence the BSNL BULDHANA on any matter relating to the tender(s). Any attempt to influence the BSNL BULDHANA in the evaluation and comparison of the bid(s) and in award of the contract, shall result in summarily rejection of the bid(s) of such bidder(s). 18. Evaluation: 18.1.1 To determine clause by clause compliance, the bids shall be evaluated in respect to the substantive responsiveness or otherwise. Thereafter the evaluation shall be done for the substantively responsive bids only. 18.1.2 A substantively responsive bid is one that conforms to all the terms and conditions of the Tender Documents without material deviations. The bid"s responsiveness shall be based on the contents of the bid itself without recourse to any extrinsic material. 18.1.3 A bid determined as substantively non-responsive shall be rejected. The bidder(s) shall not be permitted to make corrections after opening time of bid to make such bid(s) substantively responsive. 18.1.4 The BSNL BULDHANA is not bound to accept the lowest or any tender and reserves to himself the right to accept the whole or any part of the tender and of allotting the quantities offered. The bidders shall supply the quantities as decided by the BSNL BULDHANA at the approved rates. 18.1.5 The BSNL BULDHANA may waive minor non-conformance or irregularity(s) in a bid, which does not constitute a material deviation, provided such a waiver does not prejudice or affect the relative ranking of the bid(s). 18.2 Arithmetical error, if any shall be rectified in the following manner: a) If there is a discrepancy between the unit price & the total price that is obtainable by multiplying the unit price with quantity, the unit price shall prevail & the total shall be corrected accordingly. b) It there is any discrepancy between words & figures, the amount in words shall prevail. c) If there are errors in the calculations or rate of applicable Govt. levies, duties & taxes, the same will be corrected by the BSNL BULDHANA. 19. Commercial Evaluation of Substantively Responsive Bids: 19.1.1 The bids previously determined to be substantively responsive, shall only be evaluated commercially and compared in detail. 19.1.2 The ranking shall be based on the prices of goods offered inclusive of all taxes, octroi, freight and insurance etc, if any. 19.1.3 Based on the merits of each case, the distribution of tendered quantity amongst the bidder(s) whose bids are found to be technically and commercially acceptable shall be determined by the BSNL BULDHANA. 19.2 The BSNL BULDHANA shall have the sole discretion in determining the number of suppliers on whom the purchase orders shall finally be placed. If multiple bids are accepted, the terms and conditions offered to the lowest shall also apply to the higher bids. Tender TRA CDR Billing- 10-11 12 Signature of the tenderer with seal 20. Right to Vary the Quantities: 20.1.1 The BSNL BULDHANA reserves the right, at the time of award of contract, to increase or decrease up to 25% of the total quantity by of what is specified in the schedule of quantities without any change in unit price or other terms and conditions. 20.1.2 The vendor shall regulate the delivery of ordered goods/ services as per written instructions from the BSNL BULDHANA. 21. Right to Accept/Reject Any or all Bids: The BSNL BULDHANA is not bound to accept the lowest or any other bid and reserves the right to accept or reject any bid, at any time prior to the award of the contract without assigning any reason(s), whatsoever and without thereby incurring any liability towards the affected bidder(s) on this ground. 22. Letter Of Acceptance (LOA) / Letter of Intent (LOI): 22.1 Before the expiry of the validity of bid, the BSNL BULDHANA shall notify the successful bidder(s), in writing by registered letter or by FAX (to be confirmed in writing by registered letter)/ by hand delivery, about the acceptance of the successful bid(s). 22.2 The bidder shall, within 7 days from the date of receipt of communication, convey his acceptance & shall also furnish Security Deposit in conformity with the bid documents. 22.3 Failure to comply with the requirement as above shall constitute sufficient ground for the annulment of the acceptance of the bid and forfeiture of the bid security, in which event, the BSNL BULDHANA shall be free to place orders on any other bidder(s) or call for fresh bids. 22.4 The bid security of the successful bidder(s) shall be discharged only after the performance security (S/D) is furnished by such bidder(s). 22.5 The contractor may be debarred from participating in the present tender, all the future tenders of BSNL, BULDHANA in the event of: i) Failure of successful Bidder to pay the security deposit & or enter into the prescribed agreement, for any earlier / present tender of BSNL, BULDHANA. ii) Breach of any terms & conditions of any contract with BSNL, BULDHANA. 23. Award of Contract & Issue of Work Order: 23.1 The BSNL BULDHANA may consider placement of a purchase order for commercial supplies on those bidder(s), whose offers have been found technically, commercially and financially acceptable and whose product(s) have been found proven. 23.2 During the period of contract, if so desired by the BSNL BULDHANA, the supplier(s) shall visit the BSNL BULDHANA at such place and date as may be prescribed by the BSNL BULDHANA for discussions on design(s) and progress of the work etc. 23.3 The Purchase Order shall be placed in single/different lots by the BSNL BULDHANA during the contract period. 24(a) Extension of contract period: The contract shall normally be for one year (unless other wise specified) but BSNL BULDHANA reserves the right to extend the contract period maximum for one year beyond the period specified in the letter of acceptance (tender), on the same rates and other terms & conditions. (b) BSNL'S right to vary quantities : BSNL will have the right to increase or decrease upto 25 % of the quantity of goods and services specified in the schedule of requirements without any change in the unit price or other terms & conditions . Tender TRA CDR Billing- 10-11 13 Signature of the tenderer with seal (c) BSNL'S right to vary Cost of tender : The BSNL reserves the right to increase the tendered cost of existing tender by 25 % if required and contractor is abide to act on the same rates , terms & conditions. 25 Right to Cancel the Contract: 25.1 The BSNL BULDHANA shall have the right to cancel the contract wholly or in part in the event he is obliged to do so, on account of any decline, diminution, curtailment or stoppage of the work(s), by giving one month"s notice. 25.2 The BSNL BULDHANA shall have the right to cancel the contract & forfeit S/D if subsequently it is found that the approved contractor is a "Member of Family" of a "Government servant". 25.3 The bidder who is a "Member of Family" of a "Government Servant" working either in BSNL/MTNL or Telecom Department is not eligible to bid for this tender. 25.4 It is binding on every bidder to give declaration along with the tender in the prescribed proforma as per Annexure – II. 26 Agreement: Every successful bidder shall also execute an agreement with the BSNL BULDHANA i.e. BSNL, BULDHANA on a non judicial stamp paper of Rs. 100/- as per the Proforma . (The cost of stamp paper to be borne by bidder). C.A.O.TR / The Asstt.General Manager, (PLG),O/O G.M.T., BSNL BULDHANA, shall sign the contract on behalf of GM, BSNL, BULDHANA & he shall represent the BSNL, BULDHANA with reference to contract. 27 Amendments: Within the scope of the contract the BSNL BULDHANA may, at any time, by a written order to the supplier, amend one or more of the following: a) Drawings, designs & specifications, where the goods/ services to be supplied/ performed under the contract are to be supplied specifically for the BSNL BULDHANA; b) The method of packing & shipment. c) The consignee and/or the place of delivery. d) The service to be provided by the supplier. 28 Breach of Contract In case of breach of any tender condition, delay or non-performance of work or supplies, poor quality of work or material, BSNL, BULDHANA may take all or any of the following actions: 28.1 Forfeiture of EMD 28.2 Forfeiture of SD 28.3 Cancellation of contract 28.4 Barring in participation of all future tenders of BSNL, BULDHANA for a period of one year or more. 29 EXPERIENCE CERTIFICATE The bidder should have the Experience of doing similar work for minimum two years in BSNL/MTNL. The bidder should have minimum turn over of Rs.Eight lacks every year during last two years. ( i.e. 2008-2010 ). Tender TRA CDR Billing- 10-11 14 Signature of the tenderer with seal 30 The bid should contain following Documents:- Documents to be submitted with the Technical Bid & placed in the following order. a. Original receipt issued by AO (Cash) office of the GMT, BULDHANA in case of EMD Paid in cash, or Demand draft/ Banker's Cheque (Pay order) in favour of " Accounts Officer (Cash), BSNL GMTD, BULDHANA,At-Khamgaon." and payable at KHAMGAON duly issued by Nationalized/Schedule Bank. b. Experience certificate with date and sign /seal of issuing authority as per clause 29. c. Declaration regarding no nearest / closed relative working in BSNL / MTNL as per Annexure-II. (to be given separately on letter head of contractor) d. Attested copies of documents of registration of the firm i.e. valid shop act registration certificate, company registration etc. e. Infrastructural details as per Annexure-III. f. Attested copy of PAN Card (Personnel Account No. of income Tax). g. Attested copy of partnership deed/ Memorandum of understanding. (If any) h. Power of attorney if any. i. All the pages of tender document are to be signed on each page and duly filled in wherever required by the bidder or the authorized person. j. EPF Registration Attested Copy of EPF Registration valid on the date of opening. k. Service Tax Registration – Attested Copy of Service Tax Registration valid on the date of opening. l. Valid NSIC Registration if exemption from payment of Bid Security (EMD) is claimed. ( All the documents must be attested ) m. Technical details of printing system solution offered. 31 All the above documents are to be attached with the tender document (except Financial bid - Annexure- IX) and to be either wax sealed or PVC tape sealed in one envelope duly superscribed as "Technical bid for "SUPPLYING SPECIFIED PRE-PRINTED STATIONERY FOR LANDLINES,CDMA & MOBILE BILLS,WINDOW ENVELOPES, TAKING PRINTOUTS FOR BILL DETAILS ON BILL FORMS IN A SPECIFIED MONTHLY /FORTNIGHTLY SCHEDULES(i.e. PRINTING OF BILLS) FOR TRA SECTION OF B.S.N.L.BULDHANA" 32 Tender is likely to be rejected if the documents required as per clause 30 duly signed/attested are not enclosed alongwith tender document. 33 The financial bid should contain only Annexure No IX duly filled in and signed, and sealed in a separate envelope duly superscribed as ""Financial bid for "SUPPLYING SPECIFIED PRE- PRINTED STATIONERY FOR LANDLINES,CDMA & MOBILE BILLS,WINDOW ENVELOPES, TAKING PRINTOUTS FOR BILL DETAILS ON BILL FORMS IN A SPECIFIED MONTHLY /FORTNIGHTLY SCHEDULES(i.e. PRINTING OF BILLS) FOR B.S.N.L.BULDHANA" 34 Both these Technical & Financial bid should be either Wax sealed or PVC tape sealed in another big envelope, duly superscribed as "Tender for "SUPPLYING SPECIFIED PRE-PRINTED STATIONERY FOR LANDLINES,CDMA & MOBILE BILLS,WINDOW ENVELOPES, TAKING PRINTOUTS FOR BILL DETAILS ON BILL FORMS IN A SPECIFIED MONTHLY /FORTNIGHTLY SCHEDULES(i.e. PRINTING OF BILLS) FOR B.S.N.L.BULDHANA" 35 General Manager Telecom BULDHANA reserves the right to visit/inspect the Bidders office and printing infrastructural facilities to ensure the Capability / authenticity of claims of bidder(s). GMT BULDHANA also reserves the right to nominate officer(s) for this job. Assistant General Manage (A&P) O/O G.M.TELECOM,BULDHANA. Tender TRA CDR Billing- 10-11 15 Signature of the tenderer with seal GENERAL CONDITIONS OF THE CONTRACT 1) STANDARDS The goods supplied / work carried out under this contract shall conform to the standards prescribed in the Technical Specifications. 2) CONFIDENTIALITY The bidder shall maintain full confidentiality of the data supplied for creating print images Under no circumstances, the bidder shall divulge/reveal/share such date for the purpose other than for creating print images for BSNL BULDHANA. Any violation of this confidentiality clause may result in instant termination of the contract and the bidder shall pay liquidate damages as mentioned in tender document to BSNL BULDHANA and BSNL BULDHANA shall reserve the right to black list the bidder on all India basis. 3) SECURITY DEPOSIT/ PERFORMANCE GUARANTEE. 3.1 The supplier, within 7 days of the receipt of the letter of Intent (LOI), shall pay security deposit of Rs 1,20,000/- (Rs. One Lac Twenty thousands Only ) either in cash or in the form of Demand draft duly issued by a Nationalized / Schedule bank in favour of "Accounts Officer (Cash), BSNL GMTD BULDHANA,At-Khamgaon." and must be payable at KHAMGAON or bank guarantee ( as per the format) duly issued by a Nationalized bank/ Schedule bank for a period of 18 months. from the date of LOI/LOA. 3.2 The proceeds of the security deposit shall be payable to the BSNL BULDHANA as compensation for any loss resulting from the suppliers failure to complete its obligations under the contract. 3.3 The Security deposit shall be discharged by the BSNL BULDHANA after 6 months from date of completion of the supplier"s performance obligations/ work / supply, including warranty obligations, if any, under the contract and after receipt of No Dues Certificate from AO (TRA/CMTS), BSNL BULDHANA. 4 PENALTY CLAUSE 4.1 Security Deposit/ Security deposit will be forfeited for unsatisfactory service to BULDHANA Telecom after allowing reasonable chance to bidder to set right the service deficiencies to the satisfaction of BSNL BULDHANA Telecom District. Time allowed for completion of work as entered in the tender shall strictly be adhered to by the contractor and shall be deemed to be the most important aspect of the contract on the part of the contractor and print window time reckoning will start from the time the data/cartridge made available (print file) to the contractor by BSNL BULDHANA. A penalty of 0.5% per day will be levied on the amount of bill payable each month to the bidder for any delay beyond stipulated print window timing. However the penalty leviable shall not exceed more than 15% of the billed amount of any particular month. In case the work is allotted to any other agency due to non performance of bidder within stipulated period, the amount incurred by BSNL will be deducted from the bill(s)/Security deposit of the contractor. 4.2 If the terms and conditions for printing are not met for particular month BSNL BULDHANA reserves the right to terminate the contract with 15 days notice. 4.3 In the event of any breach by contractor of any of the terms and conditions thereof or if the penalty of the recovery imposed against one or more orders incomplete in the opinion of controlling officer the work is not satisfactorily, the officer concerned shall have the power to adopt any of the following courses as suited to the BSNL, BULDHANA. Tender TRA CDR Billing- 10-11 16 Signature of the tenderer with seal (a) To terminate the contract forthwith, barring the contractor for a period 1 year or more , forfeiture of security deposit. (b) To get done the said work from any other agency & to recover the incurred cost from the bidder, from his due payments or from the Security Deposits. 4.4 Deductions from security deposit of the bidder, if any made in the event of non performance , the bidder shall ensure replenishing security deposit of Rs. 1 Lakh by the amount falling short. 5 Payment Terms : The bills(s) shall be submitted on monthly basis to the Accounts Officer (TR/CMTS), O/O G.M.T.BULDHANA, At-Khamgaon by 1st week of every month. 5.1 The successful bidder who will be awarded the said tendered job shall submit the monthly claims/bills for the tendered job carried out during the month in the 1st week of consecutive month with appropriate details/breakups. 5.2 The successful bidder who will be awarded the said tendered job will be responsible to submit the bills prepared accurately and in time by observing all the formalities. 5.3 Bills are to be submitted in triplicate, all copies being signed by the contractor and may be marked as Original, Duplicate & Triplicate respectively. 5.4 Receipt for payment on account of work when executed by the firm must be signed by the authorized signatory . 5.5 Copy of tender awarding order or work order duly issued by CAO(TR), BSNL BULDHANA must be attached to the bill(s). 6 Paying Authority Accounts Officer ( Cash ), O/o GMT , BSNL BULDHANA. At-Khamgaon. 7 Income Tax and WCT (Work Charge Tax) : From the bills of the contractor which has been submitted for payment, income tax and work charge tax will be deducted at source under relevant Government Rules at applicable rates. However if any new legislation comes into the effect for deduction of tax at source, the deduction will be made under that legislation. Necessary income tax deduction certificate will be issued by the Accounts officer concerned towards tax deducted at source. During audit or internal check if any over payment is noticed, the same can be recovered from the contractor. 8 Sub-Contracts: The supplier shall not assign / transfer and sub-Contract it"s interests /obligations under the contract. 9 Indemnify: The successful bidder will indemnify BSNL BULDHANA against any loss or original / damage of billing data, cartridges, tapes, printing machinery, stationery, equipment's etc. made over to the bidder for printing works. The bidder shall also indemnify against wrong/false data printing and court / consumer cases arising thereof. The bidder shall also indemnify against the delay in print images in schedule time and loss incurred to BSNL BULDHANA thereof. Tender TRA CDR Billing- 10-11 17 Signature of the tenderer with seal 10 Force Majeur: 10.1 If at anytime, during the currency of this contract, the performance, in whole or in part, of any obligation(s) by either party under this contract shall be prevented or delayed by reason(s) of war, hostility, acts of the public enemy, civil disturbance, sabotage, fire, floods, explosions, epidemics, quarantine restrictions, strikes, lockout or act of God (Herein after referred to as events), provided notice of happenings, of any such event is given by either party to the other within 21 days from the date of occurrence thereof, neither party shall by reason(s) of such event be entitled to terminate this contract nor shall either party have any such claim for damages against the other in respect of such non performance or delay in performance and deliveries under the contract shall be resumed as soon as practicable after such event(s) may come to an end or cease to exist and the decision of the BSNL BULDHANA as to whether the deliveries have been so resumed or not shall be final and conclusive, provided further that if the performance in whole or part of any obligation(s) under the contract is prevented or delayed by reason(s) of any such event for a period exceeding 60 days, either party may, at its discretion terminate the contract. The decision of BSNL, BULDHANA as to whether an event justify invocation of force majeur shall be final & conclusive. 10.2 Provided also that if the contract is terminated under this clause, the BSNL BULDHANA shall be at liberty to take over from the supplier, at a prices to be fixed by the BSNL BULDHANA, & which shall be final, all the unused, undamaged & acceptable goods, bought out components & stores in course of manufacture in the possession of the supplier at the time of such termination or such portion(s) thereof as the BSNL BULDHANA may deem fit excepting such materials bought out components and stores as the supplier may with the concurrence of the BSNL BULDHANA elect to retain. 11 Termination for Default: 11.1 The BSNL BULDHANA by a written notice of 14 days of default, may, without prejudice to any other remedy for breach of contract, terminate the contract in whole or in part as the case may be. 11.2 If the supplier fails to deliver any or all of the goods/services within the time period(s)specified in the contract, or any extension thereof granted by the BSNL BULDHANA .If the supplier fails to perform any other obligation(s) under the contract; and 11.3 If the supplier, does not remedy his failure(s) within a period of specified by BSNL BULDHANA, after the receipt of the default notice. 11.4 In the event of the termination of the contract in whole or in part, the BSNL BULDHANA may procure from open market, upon such terms and in such manner as it deems appropriate, goods similar to those undelivered & the supplier shall be liable for payment of such excess cost for such similar goods. The supplier shall, however, continue to perform the contract to the extent not terminated. 11.5 On the happening of any of the above circumstances, the BSNL BULDHANA, without prejudice to its other rights under the law of the contract, may purchase the balance quantity of the goods / services at the risk & cost of supplier & book to him for the payment thereof & shall also claim a set-off of any dues payable under the contract to the supplier against his dues under the contract or any previous contract. 12 Termination For Insolvency: The BSNL BULDHANA may at any time terminate the contract by a written notice to supplier, without compensation, if the supplier becomes bankrupt or otherwise insolvent as declared by competent court, provided that such termination shall not prejudice or affect any right of action or remedy which had accrued or will accrue thereafter to the BSNL BULDHANA. Tender TRA CDR Billing- 10-11 18 Signature of the tenderer with seal 13 Arbitration In the event of any question, dispute or difference arising under this agreement or in connection there with (except as to matters the decision of which is specifically provided under this agreement) the same shall be referred to sole arbitration of the GM BSNL, BULDHANA or in case his designation is changed or office abolished , then in such case to the sole arbitration of the officer entrusted with the function of head of BSNL, BULDHANA by whatever designation such officer may be called (here in after referred to as the said officer) and if the GM or the said officer is unable or unwilling to act , as such to the sole arbitration of some other person appointed by the GM or the said officer. There will be no objection to any such appointment that the arbitrator is Govt. servant, he has to deal with the matter to which the agreement relates or that in the course of his duties as Government servant he has expressed views, on all or any of the matters under dispute. The award of the arbitrator shall be final and binding on the parties. In the event of such arbitrator to whom the matter is originally referred, being transferred or vacating his office or being unable to act for any reason whatsoever, such GM or the said officer shall appoint another person to act as arbitrator in accordance with the terms of the agreement and the person so appointed shall be entitled to proceed with reference from the stage at which it was left out by his predecessors. The arbitrator may from time to time with the consent of the parties enlarge the time for making and publishing the award. Subject to the aforesaid The Arbitration and Reconciliation Act, 1996 and the rules made there under, any modification thereof for time being in force, shall be deemed to apply to the arbitration proceedings under this clause. The venue of the arbitration proceedings shall be decided by the arbitrator.Upon every & any reference as aforesaid the assessment of costs of incidental expenses in the proceeding for the award shall be in the jurisdiction of the arbitrator. 14 Set Off: Any sum of money due & payable to the supplier (including security deposit refundable to him) under this contract may be appropriated by the BSNL BULDHANA or BSNL & set off the same against any claim of the BSNL BULDHANA or BSNL arising out of this contract or under any contract made by the contractor with the BSNL BULDHANA and/or BSNL. 15 Subject Laws & Jurisdiction: 15.1 The contract shall be governed by Indian Laws & the Courts at BULDHANA/KHAMGAON will have jurisdiction to entertain any dispute(s) or claim(s) arising out of such dispute(s). 15.2 The purchase order/ work order (in terms of the proforma attached & to be adopted Mutates Mutants) shall, when issued to the successful bidder, constitute the part of contract. Tender TRA CDR Billing- 10-11 19 Signature of the tenderer with seal ANNEXURE – I TENDER APPLICATION From: To, The General Manager,Telecom, BSNL,Sanchar Bhavan, Near H.P.O. BULDHANA-444601. Sub: - Tender for printing of telephone / mobile bills etc. With reference to your tender Notice. No. S-TENDER/Printing of Telephone Bills/10-11/1 Dated 15/03/2011 calling for tender on the above subject. I / We have read & understood the tender document thoroughly & agree to all the terms & conditions. I / We hereby offer my / our bid as per documents submitted & conditions as mentioned in the tender document and the rates specified in the schedule enclosed. Should this tender be accepted fully , I / We hereby agree to abide by and fulfill all the terms and conditions of the contract hereafter as applicable, or in default thereof forfeit to and pay to the BSNL, BULDHANA, or his successors in office, the sum of money mentioned in the said conditions without prejudice. The sum of Rs.___________________________ is deposited vide cash receipt No. _____________dated____________ or by demand draft towards Earnest money and DD receipt No. _________________ dated ______________ is enclosed. I / We also agree to pay Security Deposit as and when called for within 7 days. If, I / We fail to carry out the work according to the specification given in the schedule, the entire money (Earnest and security deposit) may be forfeited without prejudice to any other right or remedies of the BSNL, BULDHANA, or his successors in the office. Yours faithfully Place Date Signature Name & Full Address Witness Signature______________ Name Address. Tender TRA CDR Billing- 10-11 20 Signature of the tenderer with seal ANNEXURE-II EXPEREICNE DETAILS ( AS PER CLAUSE 29 OF TENDER DOCUMENT ) Name of the Bidder - NAME OF THE CERTIFICATE FIRM / OF QUANTITY EXPERIEN CORPORATE RESPECTIVE OF AMOUNT CE YEAR FOR WHICH THE ACTUAL NATURE FIRMS FOR COLOUR OF SL (IN BIDDER HAS OF JOB (I.E. SUCCESSFUL BILLS BUSINESS NO. DESCENDI DONE HEAVY TELEPHONE/MO COMPLETION PRINTED (YEAR NG DUTY PRINTING BILE ETC) OF SAME (YEAR WISE) ORDER) STATIONERY & WORK WISE) TAKING LASER ATTACHED PRINTOUT ON IT (YES/NO) 1 2 3 4 5 6 7 a) 1 2008-2009 b) c) a) 2 2009-2010 b) c) a) 3 2010-2011 b) c) Total Signature of the Tenderer _________________ (with seal) Tender TRA CDR Billing- 10-11 21 Signature of the tenderer with seal ANNEXURE-III PROFORMA FOR DECLARATION BY TENDERER (to be given separately on letter head of contractor) I _____________________________________________S/o ___________________________ Resident of __________________________________________________________________ Hereby certify that none of my relative(s) as defined in the tender document is /are employed in DOT/DTS/BSNL/MTNL unit as per details given in tender document. In case at any stage, if it is found that the information given by me is false/incorrect, BSNL shall have absolute right to take any action as deemed fit without any prior intimate to me. Signature & Seal of the tenderer__________________ Name & full address of the tenderer _________________ ___________________________________________________ ___________________________________________________ Witnesses (1) Signature__________________ Name & Address (2) Signature__________________ Name & Address Tender TRA CDR Billing- 10-11 22 Signature of the tenderer with seal ANNEXURE-IV INFRASTRUCTURAL DETAILS NECESSARY TO BE FILLED BY THE TENDERER AND TO BE SUBMITTED ALONGWITH TENDER DOCUMENT (TECHNICAL BID) 1. Full name of the firm :- (In capital letters) - 2. Firm address :- 3. (A) Telephone No. : Off Res. (B) Fax No. :- 4. Is the firm proprietary : /Partnership/Ltd./Pvt. Ltd 5. Names of Proprietor or :- partners/Directors 6. Experience with :- 7. Is the firm registered :- with any Government/ - semi government undertakings If so furnish details of registration. 8. BST No & date of Effect :- 9. Income Tax Account NO. :- /PAN number (Latest income tax return filed to be attached with tender) 10. Service Tax Registration No. 11.Details of the make of papers & its thickness :- to be supplied. (viz. JK, TNP, Ballarpur or any other standard make) 12. Details of existing press Facilities / infrastructure a) Type of existing press with details - (for supplying specified coloured preprinted stationery) b) Location with complete address - 11. Details of printers - a) Type, make and speed (in ppm) of laserjet printers - b) No. of printers proposed for use at BSNL BULDHANA At Khamgaon TRA unit - I /We hereby certify that the above-mentioned particulars are true and correct to the best of my/our knowledge and at any stage in future, if it is found that the information given by me/us is false /incorrect , BSNL BULDHANA shall have the absolute right to reject my/our bid and forfeit my /our EMD/SD as the case may be , without any prejudice or / and as per terms & conditions of the tender. Place: Signature of Tenderer/Authorised Signatory Date: (with seal) Tender TRA CDR Billing- 10-11 23 Signature of the tenderer with seal ANNEXURE - V Technical Specification (a) The bidder should have well established state of art printing press facilities / infrastructure (i.e. offset printing press etc) so as to enable him to meet the demand of BULDHANA BSNL TRA unit for supplying for MULTI coloured both side printed various bill formats stationery, in quality and quantity as specified under tentative monthly schedules in general scope of work. (b) The bidders printing press facilities should be capable of printing various types of required bill formats in various specified base colours, with BSNL logo (in true colours) with its motto "Connecting India" as background impression (if required) and putting desired messages/advertisements on front/back side of the specified space of the A-4 sheet bill format. 1.1 Printing system should use the state of art printing process e.g. laser printing or equivalent technology. 1.2 The Process of Printing shall be of the kind that supports variable data and variable font size, two- up printing etc and shall be of laser technology based. The printer resolution has to be sufficient to print real images of designs submitted by BSNL BULDHANA. 1.3 Printer speed shall be in the range of at least 50 images per Minute on cut-sheet stationery of A4 size pre printed bill format. 1.4 The printing of logos, barcodes, signatures etc. should be possible. 1.5 The print file will be designed by ITPC/BCCS PUNE and will be sent to BULDHANA SSA.The same will be forwarded to printer and there should be enough flexibility to change the print-layout and details at short notice of one week as per the needs of BSNL BULDHANA. The bar coding of certain data items is also one of the important needs and details are to be worked out in consultation with Software group of BSNL & their consultants. 1.6 There should be flexibility in the print-layout to include optional messages either selectively or for all bills of a cycle. 1.7 Shades of single colour /multi color ( minimum four colour) for advertisement or special messages. The printer must support - 2.1 Printing of customized massages on the bill. BSNL envisages to create forms and to store them electronically so that billing data can be merged. It should be possible to print different massages based on the category of the subscriber or the amount of the bill or any other specification which will be specified in advance before a bill print run as per requirement of BSNL Buldhana. 2.2 Should be able to work with server and also in stand alone mode by collecting the data through FTP/ electronic media like DAT/ Data cartridges/Floppy/CD etc. 2.3 Automatically printing jammed pages without any loss of information. 2.4 Printer should support bilingual printing with same speed. The software which automatically converts English Names & address in to Devnagari script which uses postscript bilingual printing.should be available. Otherwise some alternative solution for automatic English to Devnagari Script translation and printing of Names & Address should be supplied. However this should not affect speed of processing and printing. 2.5 Auto paper loading Tender TRA CDR Billing- 10-11 24 Signature of the tenderer with seal 2.6 The printer vender should provide postscript language technical /support of how to manage printer resources like tray1/tray2/Duplexing etc. (any printer specific resources) 2.7 While printing multi page bill, it should be possible to print information provided by BSNL BULDHANA when there is some blank space in the page. Depending upon the size of the blank space, it should be possible to print different sets of information. 2.8 The format of the bill (for single & multi pages) will be as per specification given by the BSNL which is likely to change. Printer should have the flexibility to adjust these changes in the format. 2.9 The print window shall be as mentioned in the General Scope of work. The print window of specified duration shall mean that at the end of time specified the entire job of printing the images is completed and no job is left pending, i.e. the work shall be carried out continuously non-stop. The print window time reckoning starts from the time the data/cartridge is made available to the approved tenderer by BSNL BULDHANA. The number of billing cycles are subject to increase/decrease as per the demand of the network management and approved tenderer shall comply with such need. Interface 3.1 System should be easily interface able with current billing software (CDR). There should not be any need to modify the existing billing software and the existing print file being used for printing of telephone / mobile bills should be able to print bill on laser printer. Any modification required in the print formats should have to be carried out by the vender as part of the implementation program. 3.2 Hardware connectivity The printer must support Ethernet 10/100 Base T, TCP/IP, from any attachment to the server to handle those printing jobs from LAN printing server. 4 The system should be able to handle normal A4 size pre-printed cut sheets. Any other arrangement of paper feeding which is libel to meet the desired facility schedule indicated in above para may be considered. 5 Pre-printed paper should be of minimum 80 GSM. Sample testing of paper will be carried out by the vender at his cost and BSNL will have the right to test the paper at any time during the contract. If the paper does not match the specification the whole printed material will be rejected and the reprint has to be carried out free of cost apart from the penalty that may be imposed for the delay as per penalty clause. 6 BSNL Will gives a minimum volume of 1,25,000 (One lack twenty five thousand) A4 impressions for landline & 26 Thousand impressions for Mobile/CDMA bills per month approx.. The contract shall normally be for one year (unless other wise specified) but BSNL BULDHANA reserves the right to extend the contract period maximum for 12 months beyond the period specified in the letter of acceptance (tender), on the same rates and other terms & conditions. However, further extension beyond 12 months, if necessary, will be on mutually agreed terms and conditions. 7 The bidder shall provide full proof and transparent arrangement in the system to ensure that all the data supplied by BSNL BULDHANA is printed. The counter for the number of print images created by the system should also be software/system controlled and counter initialization should not be possible by the bidders operators without prior approval of nominated officer of the BSNL BULDHANA. This point is of utmost importance since payment to the bidder's monthly claims for the services rendered to BSNL BULDHANA is based on the readings in the counter and full proof and transparent arrangement shall be made by the bidder to the full satisfaction of BSNL BULDHANA. 8 The software for designing the print images format shall be developed by the bidder free of cost. The bidder is also responsible for making the necessary changes to the software needed to Tender TRA CDR Billing- 10-11 25 Signature of the tenderer with seal accommodate any changes to the print image format as and when BSNL BULDHANA put forths such demand free of cost. 9 The responsibility of procuring / preprinting / stocking the necessary stationery for various types of bill formats shall rest on bidder. The bidder may establish his own office in BULDHANA with Telephone connection and make available necessary storage space for stocking the inventory so that he is equipped with preprinted various bill formats, stationery requirement for consecutive month/billing cycles. The specification for the type and size of the stationery required for automated handling by the bidders machinery shall be discussed and mutually agreed to before bidder makes such procurement. The page for printing shall be of minimum 80 GSM. 10 Optionally, BULDHANA Telecom District shall opt to recover the cost of printing by soliciting commercial advertisements in the free space left at appropriate position of each Customer"s bill details / special messages without affecting the overall number of pages for a particular customer For this, approved bidder shall provide facility to scan/edit/reduce/ enlarge the advertisement material suitably and readjust print-format layout to suitably insert the commercial advertisement at appropriate slot at short notice for every billing cycle and such changes required are to done free of cost by the approved bidder. 11 BULDHANA Telecom District shall provide the soft copy/data cartrage of print file required for generation of print-images. For this purpose, all the days are to be considered as working days. The print-window timings as detailed above shall be maintained at any cost. Thus, intervening holidays/week–ends shall not affect the operations. 12 The APPROVED BIDDER shall maintain full confidentiality of the data supplied for creating print images. Under no circumstances, the approved bidder shall divulge/reveal/share such data for the purpose other than for creating print images for BULDHANA Telecom District. Any violation of this confidentiality clause may result in instant terminations of the contract and Service Bureau Organizations shall pay liquidated damages of Rs.2,50,000/-(Rs Two Lack Fifty Thousand only) to BULDHANA Telecom District and BULDHANA Telecom District shall reserve the right to black- list the Approved bidder on all India basis. 13 Successful approved bidder shall also be under obligation to extend similar service to BULDHANA Telecom District at the same agreed rate for any other adhoc/non cyclic requirement arises and such request is made by BULDHANA Telecom District to approved bidder. The approved bidder will develop a new print image/ pages-layout within 48 hours from the receipt of request from BSNL BULDHANA free of cost. 14 If the terms and conditions for printing is not met within 2 to 3 consecutive months BSNL reserves right to terminate the contract with 30 days notice. Asstt.General Manager (A&P), O/O GMT, BSNL BULDHANA Tender TRA CDR Billing- 10-11 26 Signature of the tenderer with seal ANNEXURE –VI SCHEDULE OF REQUIREMENT (Approximate as per financial Bid) Approx. Sl. Unit Nature of work Quantity No. 1 Providing both side multi colored (minimum four 30,000 colors)preprinted stationary in various bill forms for Nos.per month No. Per landline, pco customers on standard make A-4 size paper of 80 GSM. 23,000 single coloured Nos Per per month 2 Providing both side multi colored (minimum four 8,000 colors)preprinted stationary and single colored sheets sheet preprinted stationery in various bill forms for multicolored Average per Mobile/CDMA customers on standard make A-4 size month Per paper of 80 GSM 5,000 sheets sheet single colored Per per month 3 Providing window envelopes of 70 GSM Colored paper. envelope (a)size of envelope=10x22cms (b)size of 38,000 window=5x12cms with preprinted different logos etc per month for Mobile & landline bills Printing of landline (normal & PCO) Telephone bills 53,000 images Per and making ready in envelopes for delivery to equivalent to image 4 30000 bills per dispatch station. Per month Printing of Mobile/CDMA bills and making ready in envelopes for delivery to dispatch station. 13,000 images equivalent to 5 (Ready data recd from PUNE In Ist week of each image 8000 bills per month) Per month Cost of printing notices single colour and one side Per Copy only 6 As required Cost of insertion of each page of news Per Copy letter/communications bulletins with bills. 7 As required Tender TRA CDR Billing- 10-11 27 Signature of the tenderer with seal ANNEXURE –VII Proforma for declaration ( to be given separately on a non-judicial stamp paper of Rs.100/- by tenderer ) for compliance to the conditions of EPF Act, 1952 and further amended from time to time I/We…………………………………………………..… S/O OR Authorised signatory for M/s………..……………………………………………………..………… ………… …………………………………………………… .Residence at ……………… ……………….……………………………………………………………………….…………. hereby declare that I/We will fulfill / comply all the terms and conditions of the provisions of EPF and Misc. Provisions Act, 1952 & Employees' Provident fund Scheme 1952 with latest amendments in respect of labours / employees engaged by me/us for performing the works of BSNL. Signature & seal of tenderer Name & full Address of the tenderer. ……………………………………… ……………………………………… ……………………………………… ………………………………………. ……………………………………….. ………………………………………. Witnesses 1. Signature :______________________ Name :______________________________________________________ Address : ______________________________________________________ ________________________________________________________ _________________________________________________________ 2. Signature :______________________ Name :______________________________________________________ Address : ______________________________________________________ ________________________________________________________ _________________________________________________________ Tender TRA CDR Billing- 10-11 28 Signature of the tenderer with seal ANNEXURE -VIII PROFARMA FOR BANK GUARANTEE FOR SECURITY DEPOSIT This deed of guarantee is made this ............... day of........by (Name and Address of the Bank) having its registered. office at ...............(herein after called the "BANK") (which expression shall unless excluded by or repugnant to the context include its successories or assigns) in favor of the GM, BSNL BULDHANA District with its office at ..............(herein after called BSNL BULDHANA District) (which expression shall unless excluded by or prepugnant to the context include its successories or assignees). Whereas BSNL BULDHANA District accepted the tender of M/S ............(herein after called the contractor) to execute the work of printing OF Telephone, CDMA & Mobile bills as specified in tender document for BULDHANA as per contract/agreement no .......dated whereas the said contract provides that the contractor shall furnish unconditional and irrevocable bank guarantee to the extent of Rs. ----------------------- to secure performance of party"s obligations over the period of about Eighteen months as per the terms and conditions of the contract. And whereas at the request of the contractor the bank has agreed to execute these presents. NOW THIS DEED WITNESSETH AND IT IS HEREBY AGREED AND DECLARED BY AND BETWEEN THE PARTIES HERE TO AS FOLLOWS :- 1 That the bank hereby agrees and undertakes that if in the opinion of the BSNL BULDHANA District and any defaults is made by the contractor in performing any of the terms and/ conditions of the agreement, then on notice to the bank by BSNL BULDHANA District the bank shall merely on demand and without demur and without reference to the contractor immediately pay to BSNL BULDHANA District in any manner in which they may direct, the said amount of Rs------------------------------- or such portion thereof as may be demanded by BSNL BULDHANA District not exceeding the sum of this bank guarantee and as BSNL BULDHANA District may from time to time require. 2 The parties further agree that the liability of the Bank to pay is not dependent or conditional upon in any manner affected by any proceeding or a claim being raised by BSNL BULDHANA District and even before any legal proceedings are taken against the contractor. (a) That on the receipt of the demand for payment of the amount as aforesaid it will not be open to the bank to challenge the said demand on any ground whatsoever including the information of option about the default and as to the amount of guarantee of part thereof remaining payable under the contract and such option of BSNL BULDHANA District shall be final and binding on the bank as well as the contractor for the purpose of invocation of this bank guarantee. When such notice is received it shall be treated as notice in accordance with terms and conditions of the bank guarantee. (b) That the BSNL BULDHANA District will have liberty without reference to bank and without affecting this bank guarantee to postpone for any time or from time to time the exercise of any of the powers and rights conferred on BSNL BULDHANA District under the contract with the said contractor which under law relating to the sureties would but for the provisions have the effect of releasing us. (c) That the right of BSNL BULDHANA District to recover the said sum of Rs. ___________________________from us in the manner aforesaid will not be affected or suspended by reason of the fact that any dispute or disputes have been raised by the contractor and or whether any dispute are pending before any officer, tribunal or court. (d) That the bank guarantee herein contained shall not be determined or affected by the liquidation or winding up, dissolution or change or constitution or insolvency of the said contractor but shall in all respect an for all purposes be binding and operating until payment of all money due to BSNL BULDHANA District in respect of such liability or liabilities. (e) That the liability of the bank under this bank guarantee is restricted to Rs.___________________________. Our bank guarantee shall remain in force for thirty months from issue Tender TRA CDR Billing- 10-11 29 Signature of the tenderer with seal of this guarantee and unless any demand or claim under this bank guarantee is / are made on by the said date in terms hereof, all the rights of the BSNL BULDHANA District under the said guarantee shall be forfeited and the bank shall be relived and discharged from all liabilities there under. Provided, however that if for any reason the BSNL BULDHANA District makes a demand within the above period to the bank to keep the bank guarantee alive for further periods, the bank will be liable to extend and condition except to the extent of the modified period. The bank will have no right to question such a demand made by BSNL BULDHANA District and the same shall be final and binding upon the bank. (f) The bank undertakes not to revoke the bank guarantee during its currency except with the previous consent of the BSNL BULDHANA District in writing. (g) That the bank declares that it has the power to issue this bank guarantee in favor of bank guarantee under its memorandum of association and articles of and the undersigned has the full powers to execute it under the power of attorney dated........ granted to him by the bank. (h) That the GM,BSNL BULDHANA District or any officer can invoke the bank guarantee duly authorized by him in his behalf. The invocation of the bank guarantee in the manner indicated above will be regarded and deemed to be invocation of this guarantee by the BSNL BULDHANA District. IN WITNESS WHEREOF the bank has executed these presents the day and year therein above mentioned. Signed and delivered by THE CONSTITUTED ATTORNEY FOR AND ON BEHALF OF THE BANK IN THE PRESENCE OF 1......................................................... 2......................................................... Tender TRA CDR Billing- 10-11 30 Signature of the tenderer with seal ANNEXURE-IX Agreement This Deed of Agreement made on this _________ day of _________ 2011, between General Manager Telecom, BULDHANA on behalf of the Bharat Sanchar Nigam Limited (hereinafter called the BSNL BULDHANA which expression shall unless be excluded by or repugnant to context include his successors and assignees or may other officer nominated by the General Manager Telecom, BULDHANA of the first part and M/s __________________ having its Registered Office at ___________________ here in after called the Service Bureau Organization (APPROVED BIDDER ) ( which expression shall where the context so admits, include their successors and assignees also ) of the second part. 1 Now this Deed of Agreement witnesses and the parties mutually agree as follow: 2 Where as BSNL BULDHANA desirous of hiring the services of the approved bidder for the jobs relating to supplying specified preprinted stationery for telephone, CDMA and mobile bills and taking printout of bill details on it in a specified monthly schedules for TRA section of BSNL BULDHANA SSA. The terms and conditions for supplying specified preprinted stationery for telephone, CDMA and mobile bills and taking printout of bill details on it in a specified monthly schedules for TRA section of BSNL BULDHANA are as per tender Notification: No ……………………………I dated __________ of General Manager Telecom, BULDHANA where as the approved bidder has agreed to render the services to the BSNL BULDHANA at the rates quoted by the bidder as per their offer dated ____________ and subsequent clarifications vide bidder's letter no: _____________________ 3 Scope of Management: 3.1 M/s _____________ will extend the service for supplying specified preprinted stationery for telephone and mobile bills and taking printout of bill details on it in a specified monthly schedules for TRA section of BSNL BULDHANA SSA for a period of 1 years from the date of this day _______________. Further extension of contract will be at the discretion of GMT BULDHANA for a period not exceeding six months and on same approved rates and terms and conditions. The contract can be terminated by BSNL BULDHANA by serving a notice of 15 days. 3.2 The BSNL BULDHANA"s requirement for such service is cycle in nature. The approximate load per month will be as mentioned in General scope of work on page no. 4 of tender document. This load is based on the present BSNL BULDHANA network size of customers. The bidder should be capable of handling the increased print load as per future growth plans without affecting the print window timings as mentioned in tender document. 3.3 BSNL BULDHANA shall provide the data cartridge/DAT required for generation of print images. For this purpose, all the 7 days are to be considered as working days and the print window timings set forth in clause (v) below shall be maintained at any cost. Thus, intervening holidays/weekends shall not affect the operations. 3.4 The printing duration allowed will be as mentioned in General scope of work. For example - the print duration of one day shall mean that at the end of 24 hours the entire job of printing the images is completed in a phased manner over the entire print duration time. The print duration time reckoning starts from the time data in electronic format is handed over to the bidder. 3.5 The software for designing the various bill formats is an integral part of the bidder and hence shall be developed by bidder free of cost. The bidder is also responsible for making the necessary changes to the software needed to accommodate any changes to the bill formats as and when BSNL BULDHANA putforths such demand free of cost. This also included changes required for inclusion of BSNL's commercial advertisements in the specified space of bill formats at minimum notice of 1 week for every billing cycle. 3.6 BSNL BULDHANA shall solicit commercial advertisements in the free space left at appropriate position of each customers bill details/ special messages without affecting the overall number of Tender TRA CDR Billing- 10-11 31 Signature of the tenderer with seal pages for a particular customer. For this, bidder shall provide facility to scan/edit/reduce/enlarge the advertisement material suitably and readjust print format layout to suitably insert the commercial advertisement at appropriate slot at short notice for every billing cycle and such changes required are to done free of cost. 3.7 The responsibility of procuring /stocking the necessary stationary shall be of the bidder. Necessary storage space for stocking the inventory for about one months requirement shall be provided by BSNL BULDHANA at bidder's risk. The paper for printing shall be minimum of 80 GSM and of standard reputed make 3.8 The post print mechanization process shall have facility to enclose news letters and bulletins/enclosures at all or target group customers (i.e. on selective basis). The speed of operation of post pin mechanization system shall be in synchronization with the printing system throughout to ensure that final print window timings are maintained at any cost. 3.10 The bidder shall own, install and maintain the printing system in BSNL BULDHANA 's TRA unit premises, if so desired by BSNL, BULDHANA. 3.11 The infrastructure in the premises includes accommodation with Power for electrical lighting, appropriate capacity UPS for connecting the equipment and machinery. Recurring cost on electrical shall be borne by BSNL BULDHANA. 3.12 BSNL BULDHANA shall allow the bidder's designated personal to access and utilize the infrastructure to carry out the jobs of BSNL BULDHANA. Bidder shall ensure that the premises are used exclusively for serving the BSNL BULDHANA's interests and jobs. Under no circumstances the bidder shall use the equipment and premises for other jobs. 3.13 The bidder shall ensure its proper up keep of the premises and shall not store any inflammable material in the premises. 3.14 The bidder if so desires can insure the printing and associated equipment's housed in BSNL BULDHANA's premises. The cost of such insurance shall be born by the bidder . 3.15 The A-4 size preprinted paper for printing bills should be minimum 80 GSM . 3.16 The bidder shall collect & process of calls of all exchanges available in BULDHANA SSA which includes E-10, OCB,C-DOT, Cor-Dect, CDMA & GSM etc. 4 Transparency in carrying out jobs: 4.1 The bidder shall provide full proof transparent arrangement in the system to ensure that all the data supplied by BSNL BULDHANA is printed. 4.2 The bidder shall maintain full confidentiality of the data supplied for creating print images Under no circumstances, the bidder shall divulge/reveal/share such date for the purpose other than for creating print images for BSNL BULDHANA. Any violation of this confidentiality clause may result in instant termination of the contract and the bidder shall pay liquidate damages as mentioned in tender document to BSNL BULDHANA and BSNL BULDHANA shall reserve the right to black list the bidder on all India basis. 4.3 The rates for the services rendered by the bidder shall be as per the work order No.---------- 5 Implementation schedule: The bidder shall adhere to the schedule of implementation of tendered job as per duration mentioned in tender document. Any deviation from specified schedules will invite penalty charges and even termination of contract. 6. Forfeiture of Security Deposit/performance Guarantee : Tender TRA CDR Billing- 10-11 32 Signature of the tenderer with seal 6.1 Security Deposit furnished by the bidder vide No____________________ date ______ of the ____________, can be forfeited for unsatisfactory service to BSNL BULDHANA after following reasonable chance to bidder to set right the service deficiencies to the full satisfaction of the BSNL BULDHANA. In addition, BSNL BULDHANA shall also penalize the bidder APPROVED BIDDER 1% of monthly service charges payable to APPROVED BIDDER for every 24 hour delay in completing the printing/post printing jobs beyond the print window timing of 60 hour .for this purpose the data and time of handling over the data to APPROVED BIDDER shall be the reckoning time. However this penalty can be waived by KTD under exceptional cases. 6.2 In the event of machinery failure, the bidder shall make alternate arrangements at their own cast and ensure that the schedules print window timing are not getting effected by not more than 10 hours beyond the stipulated print window timing BSNL BULDHANA shall not bear such expenses. In case the bidder , not able to extend the service even after expiry of the 25 hours beyond print window timing, a liquidated damage equal to the amount spend by BSNL BULDHANA to get the work done through other sources, is payable by the bidder to BSNL BULDHANA. 6.3 The bidder's personnel responsible for operations of the equipment and machinery shall be allowed to stay onsite on regular basis for all the days of the week including closed /National holidays to handle any contingency plans. 6.4 In all such eventualities leading to the delay and the bidder not able to maintain the print window timing , the decision of GMT BULDHANA shall be final and binding on the bidder. 7 Specifications of the printing 7.1 The print layout of the bills will be designed in consultation with the A.O(TR,CMTS)/CAO TR, BSNL BULDHANA and there should be enough flexibility to change the print layout and details at short notice of one week as per needs of BSNL BULDHANA. 7.5 The bar-coding of certain data item is also one of the important needs and details are to be worked out in consultation with the AO( (Dotsoft/CDR,CMTS)/CAO TR), BSNL BULDHANA. 7.6 There should be flexibility in the print layout to include optional messages either selectively or for all bills of a cycle. 8 Payment to bidder - Bidder shall arrange to submit its claim on monthly basis .The bills in triplicate duly pre receipted shall be referred by the bidder to Chief Accounts Officer (TRA) by 1st week of every month for the services rendered in the preceding calendar month. 9. Force Majeure Clause: 9.1 If at any time, during the continuance of this contract, the performance in whole or in part by either party of any obligation under this contract be prevented by reason of: Any war or hostility. Acts of public enemy, civil commotion, sabotage, explosions. Effects of flood, epidemics, quarantine restrictions, freight embargoes . General strikes, bands. Acts of God. Here in after referred to as EVENT, neither party shall ,by reason of such EVENT ,be entitled to terminate this contract , nor shall any party have any claim to the damages against the other in respect of such non performance or delay in performance , provided that notice of happening, of any such EVENT is given by either party to the other within 7 (seven)days from the date of occurrence of the EVENT. 9.2 If a Force Majeure EVENT occurs, the bidder shall promptly notify BSNL BULDHANA in writing of such conditions and the case thereof. Unless otherwise directed by the BSNL BULDHANA in writing, the bidder shall continue to perform its obligations under the contract as far as reasonable practicable and shall seek all reasonable alternative means for performance not prevented by the Force majeur EVENT. Tender TRA CDR Billing- 10-11 33 Signature of the tenderer with seal 9.3 Expected work and deliveries under this contract shall resume as soon as practicable after such EVENT comes to an end or ceases to exist. 9.4 If the performance in whole or part of any obligation under this contract is prevented or delayed by reason of any such EVENT for a period exceeding 60 (sixty) days, either party may, at there option, terminate this contract. 10. Arbitration Clause: 10.1 In case of event of any question, disputes, or differences arising under the agreement or in connection therewith except matter of decision must be agreed under this agreement, the same shall be settled in accordance with the Arbitration and Conciliation's Act 1996, or any amendment made thereof. In case of any disputes between parties regarding any issue the dispute shall be settled within the jurisdictional limits of Court of BULDHANA only. The terms and conditions stipulated in the agreement shall supersede the terms and conditions of the Tender. However the other terms and conditions of the above said tender remains unchanged and shall also form part of the agreement. 11 The bidder shall abide by the terms and conditions, rules, guidelines stipulated in the tender document including any correspondence between the bidder and the BSNL having bearing on execution of work and payment of work to be done under the contract. In witness whereof, General Manager Telecom BULDHANA for and on behalf of BSNL and signed these present on the day, date and year first above written. Signed by_________________ Signed by________________ For and on behalf of BSNL For bidder_______________ Name____________________________ Name____________________ Designation ______________________ Designation______________ In the presence of In the presence of (1)………………………………………….. (1)…………………………………… Signature of witness Signature of witness Name Name Designation Designation Tender TRA CDR Billing- 10-11 34 Signature of the tenderer with seal (A Govt. of India Enterprises) BULDHANA Telecom No. S-TENDER/Printing of Telephone Bills/10-11/1 Dated at KHAMGAON the 15.03.2011 ANNEXURE-X FINANCIAL BID "WORK FOR PRINTING,SORTING,FOLDING,PREPARING ENVELOPS AND BUNDLES OF 100 EACH PIN CODE WISE" (i.e. PRINTING OF TELEPHONE BILLS) FOR B.S.N.L.BULDHANA. (to be put up in separate envelope) Tender TRA CDR Billing- 10-11 35 Signature of the tenderer with seal FINANCIAL BID. Sl. Nature of work Estimat Unit Rates quoted per Rates quoted per No ed Qty., sheet (including sheet (including cost of of Work cost of multicolored pre- (Approx multicolored pre- printed specified .) printed specified stationery ) stationery ) in words in figures (inclusive of all taxes, (inclusive of all govt. levies etc. taxes, govt. levies excluding service tax excluding service ) tax etc) Cost of laser printing (front side only) of bill (including 80 GSM A4 size both side Per Sheet 40,000 1 multi color pre-printed Nos.per stationary) in black colored month variable data for LL/PCO/CDMA customers. Cost of laser printing of additional sheets of A-4 size paper on 80 GSM white color with black colored 13000 Per Sheet variable data including Nos. 2 stationery (If required) per month I – On One Side II – On both side Cost of sorting PIN code wise,arranging,folding, insertion into envelops a/w additional sheets if any 40000 Per Envelop (Including cost of 70 GSM Nos., 3 preprinted window per envelops) and delivery at month designated Post Office at Khamgaon/TRA Office Khamgaon as instructed. Cost of printing notices per Per copy single colour on white As 5 paper of 80 GSM A4 size require including cost of stationery. If required. Tender TRA CDR Billing- 10-11 36 Signature of the tenderer with seal Note :- 1) Preprinted stationery for various bill formats and envelops are to be supplied by the bidder (copies of existing sample of landline/mobile bill formats may be obtained from AO (CMTS) / AO(TRA), BSNL BULDHANA. 2) Bidder shall ensure perforation on bill stationery (for subscriber counterfoil part) . The perforations in the bill stationery various formats should be fine so as to tear it neatly without damaging the bill paper. 3) The job is to be carried out on site as per guidelines by BSNL BULDHANA from time to time. 4) The rate quoted above shall be inclusive of all taxes and Govt. levies etc. if any, and excluding service tax and shall remain valid during the entire tender period. I hereby declare that I / We have read the entire tender document and have understood the terms and conditions thoroughly and I / We hereby agree to abide by all terms and conditions of the tender. ______________________________ Signature of tenderer with seal Tender TRA CDR Billing- 10-11 37 Signature of the tenderer with seal
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