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Barbara M. ZawackySeptember 19,2012Barbara M. Zawacky
POWNAL Barbara M. Zawacky, 66, died Saturday, Sept. 15, 2012, at Bennington Health and Rehabilitation Center.
She was born in Manhattan, N.Y., March 12, 1946, the daughter of Murray and Helen (Bernstein) Cohen, and received her education in New York.
Mrs. Zawacky was employed in Manhattan and while living in Vermont, painted stained glass.
She enjoyed knitting and reading books.
Survivors include her mother of Lake Worth, Fla.; a brother, Matthew Cohen of Hawaii; a stepdaughter, Christine Kinch of Bedford, Mass.; two grandchildren; her caregiver, Tammy Dodge of Pownal; several nieces, nephews and cousins.
She was predeceased by her husband, Stanley A. Zawacky Jr., in 1995.
The funeral will be held at 11 a.m. Wednesday, Sept. 19, at the Mahar and Son Funeral Home where friends may call from 10 a.m. prior to the service.
Burial will be in Park Lawn Cemetery in Bennington.
Memorial contributions may be made to Second Chance Animal Shelter or Bennington Health and Rehabilitation Center, in care of Mahar and Son Funeral Home, 628 Main St., Bennington, VT 05201.
Guest book condolences may be made at www.maharandsonfuneralhome.net.MORE IN Obituaries0703 RH obits TURNER SvcNotice no photo no flag Full Story0703 RH obits MORGAN Brief no photo no flag Full Story0703 RH obits MAY Edited PHOTO no flag Full Story
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Home Medway News Article
A four-story building will be reinvigorated as a hotel aimed at the Chinese tourist market.
Planning permission to change 94-100 Chatham High Street and a neighbouring property in Manor Road, Chatham, into a 31-bedroom hotel with at least three stars has been given the go ahead.
Currently the building houses Cosmo Oriental Buffet on the ground floor, but all the other floors are vacant.
According to the tourism officer at Medway council the hotel is well located and because the applicant, Kevin Shen, has strong connections with Chinese tourist centres in London it is intended some of the visitors will be from the most populated country in the world.
"Rochester is very historic and in Chatham we have the dockyard. Then there's Leeds Castle and other attractions nearby. I think Rochester will be booming." - Mr Shen
The building is four storeys high at the front but due to the steep rise in ground levels the upper floors are accessed from the first floor, at the rear of the building, which is where the hotel entrance and reception area will be.
The building is not listed, but is characterful and dates back to the early 1900s so no significant changes will be made externally.The ground floor will stay as a restaurant and over the first, second and third floors there will be 13 double rooms, 12 single rooms, four family rooms and two rooms equipped for disabled guests.
The planning report states that bringing the building back into use "is to be welcomed both in terms of ensuring the future of the building and in terms of the regeneration of the wider area".
Councillors approved the application during a Medway planning meeting on Wednesday.
Mr Shen first revealed the £500,000 plans in June last year when he explained why he thought it would be a success in Medway.
"Rochester is very historic and in Chatham we have the dockyard. Then there's Leeds Castle and other attractions nearby. I think Rochester will be booming."
Click here for more news from Medway.
Click here for more news from around the county.


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Q3 2004 DSMMagazine Inge de Bruijn ambassador for PeptoPro ® 08 | 11 | 14 | 18 | 32 | 34 | Revised: The Unlimited World of DSM The general brochure about DSM has been revised and is now completely up to date. A new feature in this brochure is the addition of DSM Nutritional Products. Plenty of copies of the brochure are available, sporting a brighter cover than before. New: The unlimited spectrum of DSM This "portfolio brochure" gives an overview of what the various business groups have to offer. It is a practical instrument showing the unlimited world of DSM in a fun way! Both brochures can be ordered via the intranet! http://ccd.intranet.dsm-group.com DSMMagazine Q3 2004 Inhoud Q3 2004 Contents 04 | To your health! / Sites assess themselves 06 | Evita / Aurora rollout at DSM Nutritional Products 08 | Vietnam / A story by Tom Bruynel 10 | News in brief / Stamicarbon symposium; whistleblower policy 11 | Dream action in Iran 12 | Sustainability issue tracker / The hows and whys 14 | 'Edible' cosmetics / Beauty from within 17 | Soapbox / Diversity makes you stronger, says Thomas Adler 18 | Athens / Olympic review 22 | Diversity & flexibility / Mantijn van Leeuwen Correction 24 | News in brief / ZOR-f plant; Food Innovation Center An error crept into the Q2 25 | New / DSM Today issue of DSM Magazine. In the article on 30 years of 26 | 30 years of DSM Magazine / 30 years of products DSM Magazine – Safety at Rotterdam, it is incorrectly 28 | Atlac resins / DSM Composite Resins stated that the accident occurred in 1992. It should 30 | News in brief / New Dyneema production line / DSM Award read December 1991. The editorial team would like to 32 | Akulon / Not 'nylon' but polyamide produced by DSM apologize for this error. 34 | CITS / Center for IT Solutions working for R&D departments 36 | The Torch DSM Magazine is DSM N.V.'s internal corporate Art direction / Rob Dirix, tel +31 45 578 20 63 magazine, published every 3 months in 8 Editors / Anne-Marie Schyns, Erik te Roller, languages. Paul Reinshagen, Ester Thole Design / Zuiderlicht, Maastricht Publisher / DSM, Corporate Communications Printing / Maetch, Weert P.O. Box 6500, 6401 JH Heerlen The Netherlands Translations / DSM, Language Services Department Editor-in-chief / Dani Meyer, Marjon Jörissen tel +31 45 578 22 43 DSM online: www.dsm.com 02 / 03 Monique Caubo It is clear to see from the photos submitted to the editorial team that DSM Desotech in the United States and DAI in ZhangJiaKou in China look back proudly on what they have achieved on the SHE front. The Americans sent in a photo taken when the company was awarded the DSM Safety Award; the photo of the Chinese was taken on the occasion marking their 1000th accident free day. Systematically identifying, mitigating occupational health One look in the library of DSM's occupational health and safety service in Geleen and you will see at a glance the entire gamut of occupational illnesses to which people in our industry can fall prey – RSI, skin disorders, back complaints, stress and radiation, to name but a few. Preventing occupational illnesses – which is what DSM wants – calls for a systematic approach and a critical look at how things are organized. Last year, nearly 80% of DSM's production plants took part in a self-assessment. Various business groups, such as DSM Agro, DSM Elastomers and Not quite right DSM Pharmaceutical Products, carried out this self-assessment As with many improvement programs, the process of for all their production plants. Other BGs only assessed some of systematically improving aspects relating to occupational health their plants. However, a complete overview has to be obtained in goes round in a loop: identifying the current situation (for instance the course of 2004. The production plants will then have exactly exposure to substances or noise), taking measures to improve the one year to achieve the desired situation. An audit will also be situation and evaluating the effectiveness of these measures, after carried out by Corporate Operational Audit to check this is done. which the cycle is then repeated. "A number of sites – in various "In 2005 we must be where we want to be. By then all DSM units countries and BGs – have not yet closed the loop," observes must have systems in place for measuring and continually Monique Caubo. As she leafs through the piles of reports in which improving their performance in the field of occupational health," manufacturing organizations assess how things stand at their says Monique Caubo. She is the DSM occupational health expert individual sites, she stops when she comes to certain forms. One and manages DSM's occupational health and safety service in plant stated that it did not have a complete overview of all health- Geleen. DSMMagazine Q3 2004 "All remaining issues resolved before the end of the year" Debbie Clay, SHEQ manager at DSM Desotech in Stanley, North Carolina, acted as facilitator for the occupational health sessions held at DSM Resins US in Augusta (35 employees) and DSM Desotech in Elgin, Illinois (85 employees). "By exchanging experience and views back and forth, all three sites benefited: Augusta, Elgin as well as the site where I work, Stanley. It would be a good idea to hold these sessions every Debbie Clay, facilitator at DSM Desotech three years or so," believes Debbie, "and then other people would also be trained as facilitators." Elgin and DSM Resins US It was clear from the sessions that Augusta and Elgin pay satisfactory attention to occupational health issues. "The thing of most importance in Augusta is to prevent exposure to chemical substances, whereas the focus in Elgin is mainly on ergonomics – on people working at computers and office furniture. Yet the sessions still highlighted areas for improvement. Three-quarters of these have already been resolved. By the end of 2004 this will be the case for them all." "Nothing gets overlooked" "We used DSM's Health Care Self Assessment Tool for the sessions. The wording in the checklist could perhaps have been a bit clearer and more logical at times, but apart from that it was a really useful tool. It makes sure nothing gets overlooked," say site manager Ruud Derks and SHE manager Ma Wen Ying from DSM Anti-Infectives/ ZGb in ZhangJiaKou and Ron Thiecke (SHE manager for the business group) who acted as facilitator. Various follow-up campaigns have since been initiated, for instance concerning exposure to substances and the recruitment of new employees who are 'fit for the job'. and preventing problems Ruud Derks and Ma Wen Ying, DSM Anti- Infectives in ZhangJiaKou, China related risks. Another declared that it did not measure the Particular attention effectiveness of improvement measures. "Yet both sites give In 2003, 27 occupational health disorders were reported within DSM themselves a good general score. This sets you thinking. There's compared to 52 the year before. The chief causes were allergic something not quite right here." reactions and hypersensitivity. "It obviously greatly depends on the activities of each business group, but there are a few main categories of occupational health problems requiring our particular attention," Lessons learned states Monique Caubo. "These are skin disorders, stress complaints Over half the sites who drew up reports last year used DSM's as a result of factors in one's business and private life (although this Health Care Self Assessment Tool'. This is a standard checklist differs per region – stress complaints are more prevalent in Europe and that can be used to find out how well sites have mastered the the United States than in India and China) and computer-related health entire 'loop' in the field of occupational health. The checklist is problems." completed in a separate session lasting a few hours. These sessions are most effective if they are also attended by a representative from management (this was so in 70% of the SHE across the board sessions), plus a specially trained facilitator from their own BG (in On balance, it can be concluded that care for occupational health has 75% of the sessions). "If this figure had been 100%, the overview been raised to the same level as care for safety and the environment, obtained would have been even clearer," says Monique. "So that with greater focus on exchanging knowledge and experience and was one thing we learned." more support for sites that are not yet scoring well. "Safety, health and environmental management are all governed by essentially the same Another thing is the scope of the checklist. "The current checklist laws," says Monique. "DSM is heading toward an integrated approach, is only aimed at production sites. This year there will also be a focusing equally on all three elements: in other words, SHE checklist for offices, laboratories and logistics activities." compliance across the board." 04 / 05 Aurora rollout well under way for 6,000 DNP employees at 79 sites evita° The evita° program at DSM Nutritional Products, which includes the Aurora rollout, conjures up images of the world domino championships. After starting at five sites in five regions across the globe, rollout is now racing through all other sites within these regions one after the other. The DNP site in Village-Neuf was the first to set the ball rolling in June. "Perhaps the thing of most interest," says Pierre Martin from the Finance & Control department of this French site, "is that we now have direct access Pierre Martin, DNP Village-Neuf: "Perhaps the to the world of DSM: the complete digital address list and the intranet." thing of most interest is that we now have direct access to the intranet – to the world of DSM." All 6,000 employees of DSM Nutritional Products at 79 sites in five different regions are connected north america us - PARSIPPANY • US - BELVIDERE • US - FREEPORT • CA - CAMBRIDGE • US - NAPERVILLE-CHICAGO • US - WARRENVILLE- - LA VICTORIA • COSTA RICA - HEREDIA • GUATEMALA - VILLA NUEVA • MEXICO - EL SALTO • MEXICO - REFORMA • BRAZIL - SAO PAULO • URU - LIMA • CHILI - SANTIAGO europe, middle east, africa FRANCE - VILLAGE-NEUF (FIRST OF ALL) • SWITZERLAND - KAISERAUGST • SWITZERL - ESPOO • GERMANY - VECHTA • SWITZERLAND - BIRSFELDEN • BELGIUM - DEINZE-ASTENE • BELGIUM - TIENEN • NETHERLANDS - VENLO • G MOSCOW • HUNGARY - UJHARTYAN • GREECE - ERYTHREA • GREECE - INOFITA • TURKEY - ISTANBUL • TURKEY - GEBZE • SPAIN - MADRID SINGAPORE • MALAYSIA - KUALA LUMPUR • THAILAND - BANGKOK • THAILAND - CHONBURI • AUSTRALIA - FRENCH'S FOREST • AUSTRALIA - HSIN-SHU • SOUTH KOREA - SEOUL • SOUTH KOREA - PYOUNGTAEK • JAPAN - TOKYO OHMOVI • JAPAN - YOKOHAMA • JAPAN - FUKUROI DSMMagazine Q3 2004 evita° stands for… experience vitamins information technology anywhere "Closer together" Conference held by DSM in Antwerp this From international to local level When asked what he first searched for Spring. I went to this conference and found The program involves cycles of 23 weeks once connected to the intranet, Pierre it really interesting. These sorts of meetings per site and is due to be completed in replied: "Things to do with my specialist bring the world of DSM closer together. And spring 2005. It is managed and planned at a area, like the new international accounting the same goes for the Aurora rollout." global level, while implementation takes standards (International Financial place at local level. The local project Reporting Standards), the Purchasing evita° manager at Village-Neuf was Raoul Plaza, DSM's Internal Control Manual and The rollout of Aurora at DNP forms part of Stévenin, IT manager at the site. 'End user' a review of the first worldwide Controllers the evita° program, which gets its name Pierre Martin was very pleased with the go- from Experience Vitamins Information live. "They did it well. Our day-to-day Technology Anywhere. It means that all operations were not affected at all." Pierre- 6,000 PC users at DNP at 79 sites will get Yves Sonnery, who works at the multi- an Aurora PC (loaded with the latest version purpose plant at Village-Neuf agreed. "I was of Windows XP and MS Office), will be asked beforehand to try out some special disconnected from the Roche environment software in the XP environment. The go-live and will then be linked up to the entire ICT itself took place at the weekend. When I infrastructure and systems of DSM. They will came back to work on the Monday, all I had therefore have access to the internet, to do was enter my new log-in name and intranet, e-business and a wealth of password and then everything worked. And applications, like the system for recording more importantly, I didn't lose anything, no environmental data. "It goes a lot further files, no directories, no e-mails, nothing at Meeting of some of the members of the project than just installing new computers," explains all." team responsible for launching evita°/Aurora at program director Ruud Neeskens. The Village-Neuf. From left to right: Nel Houtenbos, program also anticipates a number of Chris van der Veur, Nicolas Girardot, Raoul specific developments, for instance with Stévenin and Jan-Peter Czajor. respect to the Vital project. as part of the evita° program, which includes Aurora. At a glance: CHICAGO • US - AMES • US - PENDERGRASS • US - FORTH WORTH • CA - CALGARY HIGH RIVER latin america ECUADOR - QUITO • VENEZUELA UGUAY - MONTEVIDEO • ARGENTINA - BUENOS AIRES • CHILE - PUERTO VARAS • COLOMBIA - BOGOTA • HONDURAS - PUERTO CORTES • PERU LAND - SISSELN • GERMANY - GRENZACH • SWITZERLAND - LALDEN • ITALY - SEGRATE • FRANCE - NEUILLY • AUSTRIA - VIENNA • FINLAND GREAT BRITAIN - DALRY • GREAT BRITAIN - HEANOR • GREAT BRITAIN - BELFAST • DENMARK - HVIDOVRE • POLAND - MSZCZONOW • RUSSIA - • SOUTH AFRICA - ISANDO • SOUTH AFRICA - GERMISTON asia pacific INDONESIA - DJAKARTA • SINGAPORE - SINGAPORE • SINGAPORE - WAGGA WAGGA • NEW ZEALAND - AUCKLAND • VIETNAM - BINH DUONG PR • PHILIPPINES - MAKATI CITY • TAIWAN - TAIPEI • TAIWAN - TAIPEI- • INDIA - MUMBAY china SHANGHAI • CHENDU • SHENYANG • SHANGHAI - GONGLU • SHANGHAI - XINHOU • WUXI BEIJING • GUANGZHOU 06 / 07 Vietnam is a country of some 80 million people stretching along the coast of the South China Sea over a length of 2000 km, from the hill country adjoining China in the north down to the highly productive agricultural area of the Mekong Delta in the south. The country is emerging from its turbulent recent history. Still a socialist nation, it is now one of Asia's fastest growing economies. DNP in an interesting and emerging country Vietnam! Food and pharma While it numbers among the region's less wealthy nations with an average per capita income of just USD 500, this has not stopped Vietnam from becoming a success story for DSM Nutritional The person behind much of DNP's success is Dr Nguyen Van Huu M.D., supported by country manager Brian Scutt and his team based in Ho Chi Minh City. Dr Nguyen has been with DNP for six years and is widely known for his monthly regional TV appearances Products (DNP), in particular for the business units that target the and his regular magazine articles in which he discusses aspects of food and pharma industries. The last two years have seen growth health and nutrition relevant for the Vietnamese population. rates in excess of 40% per annum covering the whole spectrum of DNP's food and pharma ingredients, from citric acid to micronutrient Collaboration premixes for staple food fortification through to carotenoids and While growth in staple food fortification is easy to understand in a omega-3 PUFA. developing country, it is perhaps less obvious why Vietnam is already one of DNP Asia Pacific's leading markets for added value nutraceutical products. This is largely due to an extraordinary collaboration with the domestic pharma and dietary supplement company, Imexpharm. Foto: Mia Bosch DSMMagazine Q3 2004 Dr Nguyen explains how the relationship has grown over the past ten years. "Imexpharm has always been a loyal customer and has bought Street scene: children on the way to school. its bulk materials exclusively from DNP (formerly Roche Vitamins) for Corazon Garalde, Dr Nguyen and Tom Bruynel from DNP. the past 10 years. However, at the beginning they faced some Bus shelter in Ho Chi Minh City with Imexpharm adverts and Dr Nguyen. difficulties in selling their end-products since price competition was very fierce in the Vietnam market. Imexpharm and DNP were both strongly committed to quality and looked for a new way of cooperating to promote new concepts and new products. Now, Response and grand finale Imexpharm has successfully left competitors behind. Imexpharm is As in 2003, the response to the seminars was nothing short of regarded as a leading pharmaceutical producer in Vietnam and its incredible. The first five seminars were held in the Mekong Delta high quality products are even able to compete with imported towns of Cantho and Dong Thap (Imexpharm's home town), Buon Ma products. The bulk materials from DNP and its marketing support Thuot in the central highlands, and the coastal cities of Danang and have been key to the development of Imexpharm products." Nha Trang. On each occasion 300-500 people attended and the events were well covered by local TV and print media. Some guests Daily on TV traveled for up to 10 hours from neighboring provinces in order to In 2003 Imexpharm launched two new supplements containing DNP's attend the seminar. new ingredients. Teamex is a capsule containing 25 mg of EGCG from For the grand finale, on a Sunday morning in Ho Chi Minh City more DNP's highly purified green tea extract TEAVIGO™. Imexpharm also than 1,300 people crowded into the Sheraton Hotel ballroom to attend launched Arlycé, which contains DNP's Lycopene. DNP supported the the seminar. Not surprisingly for an event of this magnitude, it launch by providing speakers for an extensive seminar series garnered national TV news coverage. throughout the country. Today, advertisements for Teamex and Arlycé can be seen daily on TV, on bus shelters in Ho Chi Minh City, and on Eagerly awaiting advertising hoardings in many major centers. The support for the seminars and the product sales on the days of the seminars and in the following months vastly exceeded all Spurred by the success of these products, in February 2004 expectations. Buoyed by the popularity of its new products, Imexpharm launched two new supplements. Omega Double contains Imexpharm has already released a second generation PUFA product, DNP's innovative omega-3 oil ROPUFA® n-3 75 EE. This material has Oseamex, aimed more specifically at children. No doubt the company more than twice the concentration of DHA and EPA compared to fish is already eagerly awaiting new ingredients from DNP's new product oils normally used in dietary capsules, thus enabling the same effect pipeline. to be achieved with smaller capsules that are much easier to swallow. '75 EE' also offers greatly enhanced sensory characteristics, which are Benefits for the Vietnamese people greatly appreciated by consumers. Imexpharm also launched Max-Go DNP's activities with this company are not limited to supplying Lutein, an eye health capsule containing DNP's lutein and Zeaxanthin, ingredients and providing seminar speakers. Combining his medical as well as natural vitamin E and vitamin A, all important micronutrients background and his DNP know-how Dr Nguyen has formulated the for ensuring optimum eye health as we age. Imexpharm products to bring optimal benefits for the Vietnamese people. Additionally he has been responsible for conceiving and Seminar series creating much of Imexpharm's print, point of sale and billboard Once again Imexpharm organized a seminar series for the medical advertising. And in a recent development, the versatile Dr Nguyen has fraternity, the media and the trade community – the latter including found the time to direct all four of Imexpharm's latest TV commercials. distributors, wholesales and large and small retailers alike. DNP provided seminar speakers. Tom Bruynel (Asia Pacific Area Manager Madame Dao, Chairman of Imexpharm: "We regard DNP Vietnam not for Food & Pharma) presented a review entitled "Lutein and only as a high quality bulk supplier but also as a good partner. Thanks Zeaxanthin: The Sunglasses We Wear Inside Our Eyes'. Mrs. Corazon to their technical and marketing support we have developed a lot of Garalde, South East Asia Food & Pharma Manager (and Asia Pacific valued products and strengthened our leading position in the market." PUFA Coordinator) spoke on the health benefits of DHA and EPA, which include areas such as heart health, brain function and alleviation More information? of arthritis symptoms. Besides the scientific presentations, there were Contact Tom Bruynel well supported question & answer sessions headed by Dr Nguyen, as Area manager Food/Pharma Industries well as food and drink and a mix of entertainment, giveaways and DSM Nutritional Products, Asia Pacific, Singapore prizes provided by Imexpharm. firstname.lastname@example.com 08 / 09 News in brief 10 Tenth Stamicarbon Urea Symposium This spring, the tenth Stamicarbon Urea Symposium was held at the In the course of the symposium, Alex Giovannelli from Agrium Kurhaus hotel in Scheveningen (Netherlands). The jubilee symposium (Fort Saskatchewan, Canada) was officially congratulated, as his was a huge success. Over 200 people from 87 (fertilizer) companies company had taken part in all ten urea symposia organized by in 37 countries around the world attended the event. The program Stamicarbon. He was awarded a sculpture, handed over by covered subjects such as the new Stamicarbon urea granulation Jan Zuidam, Deputy Chairman of the Managing Board of Directors technology and innovative revamp technologies. of DSM. DSM introduces whistleblower policy DSM is introducing a whistleblower policy. Under the new policy, employees can impression that it is better to report the The policy offers protection to employees report any situation that involves a violation issue somewhere else rather than within who report any abuses within the by DSM or one of its employees of: his or her business group, they can report company. DSM will use the coming it to a whistleblower contact who reports months to introduce the policy worldwide, • an existing law or regulation directly to the chairman of the Managing so that it can be fully implemented as from • any of the DSM Values Board of Directors. Every report is treated January 1, 2005. • any of the DSM Corporate with the utmost confidentiality. Requirements Report DSM will not allow employees who report a The whistleblower policy meets the suspicion of abuse in good faith to be requirements of the Tabaksblat Code in the Whistleblower contact punished or to be treated unfairly as a Netherlands and the Sarbanes-Oxley Act in Employees can report a suspicion of abuse result of their action. Should this the United States. to their own manager or to any other nonetheless happen, then DSM will take manager within their own business unit or appropriate measures to protect the business group. If an employee has the employee. DSMMagazine Q3 2004 Far more fun than a business trip Dream Action in Iran "My trip to Iran was far more fun than a business trip. If you're meeting a customer, you can't talk about anything you want, because you have to maintain a certain distance. But with the people working at the N'Aida plastics processing plant in Tabriz (North Iran) I could openly talk about my work. After a week we formed a kind Harry Fortuin of team and I found it difficult to say goodbye." Not surprising De Munck would like to be sent on other Hans de Munck, R&T Manager for Xantar at such assignments in the future. "I don't DSM Engineering Plastics, went to Iran for a have time for it at the moment, but I would week in April as part of the Dream Action in five or six years' time once I've retired." program. The aim of the trip was to help N'Aida, a producer of polycarbonate sheets, A few weeks to resolve problems in production. "The De Munck's trip to Iran is one of the company had experience in producing projects dreamed up by Harry Fortuin of opaque ABS sheet material and wanted to DSM Elastomers as part of the Dream turn its hand to high-quality transparent Action program. According to his dream, polycarbonate sheets. Two brand new DSM specialists temporarily team up with machines were bought for the purpose. retired Dutch managers who are sent to However, the company did not realize that developing countries via the Dutch processing polycarbonate is far more Management Cooperation Program. difficult than processing ABS. Quality Once there they give advice to small and management is a very delicate process. medium-sized enterprises. DSM specialists There mustn't be any spots or marks in the can impart their specific expertise, for sheets and you have to be able to see right instance in the field of plastics processing, through it, just like an ordinary panel of engineering, plant maintenance, human glass. After all, that's what these sheets are resources, preparing contracts or even bought for. I know it takes European baking bread. As Fortuin explains: "Various producers of PC sheets at least a year to get people from DSM have contacted me their production going properly. So it's not without any prompting. I think it's a great that surprising that N'Aida was having thing to be able to leave your workplace at problems," says Hans de Munck. DSM for one, two or three weeks, to go and work in a completely different country Advice and learn that you can do things there that "Once I was there, it was clear what was will directly benefit people in the local wrong. The operators did not have sufficient companies." expertise or insight into the process and there were no process engineers to support them. My advice was this: use good quality polycarbonate, make sure you've got good technical staff and see if there's any money to be made from the by-product by reusing it for other applications." The Iranians took this advice seriously. 10 / 11 SUSTAINABILITY ISSUE TRACKER "Interesting and above a Is the Business Group where you work embarking on a new Business Strategy Dialogue (BSD)? If so, great! Because that means the sustainability issue tracker introduced by DSM this year will also be used. What should we make of this tool? Will it really leave its mark on the findings of an established process like the BSD? "In our case, very definitely," is the quick answer of Dimitri de Vreeze, Business Director of Structural Resins Europe in Schaffhausen (Switzerland). "You see far more clearly – from the public's point of view as well – where you should be heading now and also where you don't want to be in the future." What's it all about? One and a half days Fons explains: "Our business is one link in an entire chain. At the The sustainability issue tracker is basically very simple. It involves beginning of the chain, you've got suppliers of raw materials for answering a few questions contained in a single graph. This instance. After us come the companies that process our products exercise forms part of the BSD macroanalysis phase (identifying and finally there's the consumer. And surrounding the chain, there present and future opportunities and threats). This means that the are a number of direct and indirect stakeholders. The Business findings have a direct bearing on the outcome of the BSD. The Strategy Dialogue initially focuses on how the market and team responsible for carrying out this exercise reckons it takes profitability may develop along the chain. By integrating the about one and a half days in all. Fons van Yperen from CSHE&M sustainability issue tracker into the BSD, you can also look at the (Corporate Safety, Health, Environment & Manufacturing) explains aspects of people and planet across the entire chain – from the what is involved and how it works. point of view of DSM as well as stakeholders. Chemicals being used irresponsibly? Permits being violated? We don't want that to happen in our own business, nor anywhere before or after us in the chain (and obviously society doesn't want it either). Clearly, if activities involve things that we and society do not want, they cannot be profitable in the long term. So this tool is basically about projecting the DSM Values and the company's Triple P policy on the strategic choices we make at DSM." DSMMagazine Q3 2004 Dimitri de Vreeze, one of the first to use the DSM sustainability issue tracker, talks about his hands-on experience Fons van Yperen, surrounded by sustainability issue tracker graphs… ll strategically relevant" At a glance Through other people's eyes Applying the sustainability issue tracker provides a clearer total Running the sustainability issue tracker also involves looking at overview across the whole chain on the basis of the 3 Ps: People / aspects through the public's eyes. How? "By inviting the outside Planet / Profit. The horizontal axis of the sustainability issue tracker world to attend open discussions and asking for their opinion. This graph contains all the links in the chain. The vertical axis has to be forms an essential component of the tool and also takes the most filled in to reflect the planet and people aspects in the chain to be time," says the Business Director who invited external experts and 'weighed up' – from the viewpoint of DSM itself, but also and representatives from the Dutch government and Greenpeace especially from the public's viewpoint. It is then possible to see at a among others for open discussions. "The best thing is to ensure glance where the main areas for improvement lie. you are always on the same wavelength with all those around you, via a natural process. This calls for constant contact and for the From 25% to 90% development of a 'sensor' that is even more sensitive and covers The Structural Resins Europe business unit (a supplier of resins for further ground." In other words, each of the fourteen business yachts and wind turbines among others, and part of the DSM groups of DSM should approach consumer organizations, Composite Resins business group) helped develop DSM's government authorities and environment associations? "For sustainability issue tracker and was also the first to use the tool in a specific aspects relating to your own business or site, it's a good BSD. It led to a few concrete strategy decisions. For instance, the idea. But as business groups or units, we obviously shouldn't do business unit wants to help customers change their processing everything all on our own. Coordination is essential, especially techniques and stop using open systems. Open processing systems when it comes to determining the sustainability of your business entail an increased risk of emissions into the air. "The environment and DSM as a whole. Remember, a single incident can determine and workplace conditions benefit from the processing of resins in the public's perception of our company." closed or injection-molding systems," states Dimitri. "In 1990, we sold 25% of our resins to processors who used these clean And now? "Plans for actively enhancing DSM's 'sensor' to the technologies. The figure is now 40% and in 2010 it will be 90%." outside world are being discussed, with CSHE&M acting as coordinator," say Dimitri de Vreeze and Fons van Yperen. "We Setting an example as market leader know where we want to go. But we're not there yet". The focus on sustainability in the market and at DSM Composite Resins will positively affect the change toward closed systems, believes Dimitri de Vreeze. "We expect the process of change to speed up as a result. As the market leader in Europe, DSM Composite Resins will set an example and continue to initiate and support this change." 12 / 13 Beauty "True beauty is on the inside". At least, it is if we're to believe the well-meaning comments of our parents, relations and friends. "It's not what's on the outside, it's what's on the inside that counts". Everybody who's ever doubted anything about their appearance will no doubt have heard this. But now research shows that it may well be true. DSMMagazine Q3 2004 New applications for existing products from inside Cosmeceuticals are the new kids on the Keep on applying Internal sun tan lotion block. These new products, which Applying sun tan lotion is the most Carotenoidsare natural pigments commonly combine cosmetics with pharmaceuticals, common way of protecting the skin against found in brightly coloured vegetables and work from the inside out to make you more the harmful effects of UV radiation. Peter fruit. Carrots, apricots and green leafy beautiful. So, are they just day cream in Weber: "The disadvantage of using vegetables such as spinach contain a lot of tablet form? Or are they something more? external skin protection, i.e. UV filters in beta-carotene and other carotenoids. Peter Weber, Corporate Scientist at DSM the sun tan lotion, is that you have to keep Carotenoids have various functions, one of Nutritional Products: "Our Beauty from on applying the lotion. But in practice we which is to protect the skin against harmful inside concept aims to market our vitamins are very often exposed to UV radiation radiation. Beta-carotene is a major product in a completely new way and at the same while we're not using tan lotions. So we at at DSM Nutritional Products, which has time to take a whole new approach to DSM Nutritional Products are looking for carried out a lot of research into this beauty care products. What they are, in new ways of protecting the skin." Regularly substance. "This research has thrown up fact, are nutritional ingredients that have an used dietary supplements could confer very interesting findings, which are pointing effect on skin." continous skin protection. The skin us towards possible new applications for consists of various layers. The external beta-carotene", says Peter Weber. "Taking Important barrier layer, the epidermis, forms the first layer of beta-carotene orally can actively protect Most skin-care products promise to make protection against UV radiation and the skin against sunburn. The protection your skin look younger by countering the bacteria. The outer part of the epidermis provided by beta-carotene, as well as by effects of wrinkles and other signs of consists of dead skin cells and contains mixtures of other carotenoids, is ageing. The structure and thus the various substances that neutralize the comparable to that provided by a sun tan appearance of the skin depends on a lot of harmful UV radiation before it can lotion with an SPF of 2-4." Furthermore, different factors. First of all, there is natural penetrate to the deeper, living layers of scientists at DSM Nutritional Products have ageing, something we are all subject to. skin. One of these substances is beta- found that beta-carotene prevents the Then there are the effects of diet, stress, carotene, also known as provitamin A. stimulation of certain enzymes by UVA genetics and hormones. In addition, the light. skin is affected by external damage, such as injury, corrosive substances, air pollution and micro-organisms that penetrate the body through a cut for example. Another major source of skin Peter Weber damage is UV radiation from sunlight. "The skin has a great deal to cope Strong sunlight can cause sunburn, and with, so it makes sense to protect it long-term exposure can even cause skin properly." cancer. UV radiation also causes premature aging of the skin (photoaging), which is characterized by sagging and wrinkling of the skin and higher numbers of pigmented spots.The skin has a great deal to cope with, so it makes sense to protect it properly, says Peter Weber. "The skin is the body's outside layer, its barrier against the outside world. So taking care of your skin is important, not just to look good but also to stay healthy." 14 / 15 These enzymes destroy collagen, the main involved in skin hydration. Dehydration of Eat yourself beautiful component of the skin, thereby the skin is another important factor, To keep our skin healthy, we need to contributing to premature aging. They also besides UV radiation and the loss of consume oily fish, lots of brightly coloured found that beta-carotene is important in firmness, in skin ageing. So PUFAs fit in vegetables and litres of green tea every maintaining general skin health, because it well with the Beauty from inside concept. day. But is this feasible for modern, busy helps skin cells to develop their normal Peter Weber: "PUFAs are an important people? We all want to live a healthy life function. product group at DSM. They are often and eat healthily, but it has to be easy. marketed in the form of fish oil capsules, Which explains why there are more and Scavengers but the unattractive taste and smell of this more products on the market that combine In addition to carotenoids, well-known kind of capsule are great disadvantages. convenience and health: functional foods. vitamins such as vitamins C and E, We have succeeded in formulating these The time seems to be ripe to add 'looking produced by DSM Nutritional Products, fats in such a way as to make them good' to this list. Becoming beautiful by also help to protect the skin and keep it suitable for oral consumption." eating the right products sounds ideal. healthy. Vitamins C and E acts as Beauty from inside is our response to this antioxidants, i.e. they are able to neutralize Green tea new trend. Peter Weber: "Beauty from very aggressive oxygen molecules. The Natural pigments, vitamins and fats. A inside is a marketing concept that was formation of these 'free radicals' is wide range of substances with beneficial created by various people within DSM triggered by UV radiation, and vitamins C properties for the skin. Surprisingly Peter Nutritional Products. Roland Jermann of and E are also called 'scavengers' because the European Marketing organisation was Weber adds green tea to the list. "Green of their capacity to neutralize free radicals. instrumental in the customer-side of this tea contains high concentrations of EGCG, Vitamin C also plays an essential role in approach, together with Birgit Nielsen from a catechin that we have been marketing skin firmness as it is involved in the Global Marketing who worked out the since last year as TEAVIGO™. TEAVIGO™ synthesis of collagen, the main component global concept. The research at the Human has a great many health-promoting of the skin, as well as of blood vessels and Nutrition & Health department was initiated tendons. A serious lack of vitamin C results properties, including for the skin. It is a by Regina Goralczyk and expanded by in scurvy, condition that causes the tissue radical catcher, just like vitamins C and E; Karin Wertz. Customers have shown a high to literally fall apart as the required it is an anti-inflammatory and contributes degree of interest in this idea and we collagen does not have the right structure. to skin recovery. Moreover, EGCG inhibits expect it to grow quickly over the next collagen-destroying enzymes in skin. Other years." Smell and taste important properties of TEAVIGO™ are The health properties of polyunsaturated that it may even protect the body against fatty acids, known as PUFAs, are mainly certain carcinogenic substances associated with cholesterol levels and the (compounds that cause cancer) and could prevention of cardiovascular diseases. But reduce the risk of developing skin PUFAs, which occur widely in vegetable tumours." oils and oily types of fish, are also closely Birgit Nielsen Roland Jerman DSMMagazine Q3 2004 SOAPBOX "Benefiting from cultural variety has long been a topic within DSM Nutritional Products, the former Roche V&FC. Take, for instance, the one week workshop we held six months before DSM announced the take-over. The workshop was about strategy and culture and was attended by Roche V&FC's staff from Europe, Africa and the Middle East. These people represented many different cultures and five different religions. It was a very fruitful meeting, and really about diversity. DSM and DNP, benefiting from cultural variety. Are we? When we heard about the take-over by One year after, it is interesting to DSM, a Dutch company, we were amazed experience that we are learning from each at first. Dutch? In Switzerland, we mostly other on an ongoing basis. DSM, for know them from the ski runs. In May 2003, instance, is strong in analyzing problems DSM organized several workshops in and structuring action plans in a very clear Maastricht about 'Benefiting from cultural way. Besides the plain way of speaking variety', for DSM and DNP staff. At DNP that is so characteristic of the Dutch, this we were (and still are) used to a very multi- provides a lot of clarity. However, it is very cultural and multi-language organization important of course to act accordingly, and and the DNP participants at the Maastricht that is not always the case. Take the re- workshops represented a number of orientation on DNP's global marketing countries throughout the world. DNP is organization. There have been several Thomas Adler Swiss based and I'm Swiss (my wife is meetings on this subject and quite some "Diversity makes us stronger" French/Swiss and my children have even 3 expectations were raised that different passports), but within DNP the announcements would follow soon. Until Swiss are not dominant in number. This now, almost July, our staff haven't heard was also reflected in our heterogeneous anything yet and they are getting representation at the workshop in somewhat impatient. DSM should DSM on the other hand might improve on Maastricht. It was interesting to see, communicate better on this: what part of practical accuracy a little bit. I'm sure we however, that DSM was represented by the decision-making process will be known will continue to learn from each other: we Dutch people only. when, and when will the people be are on a very interesting journey towards informed? the future. Diversity makes us stronger. No There certainly are cultural differences in doubt about that." general between the Dutch and the Swiss. All in all the 'old' DSM and DNP are Dutch people are more direct, while the benefiting from our cultural variety indeed. Thomas Adler Swiss are more reserved. I liked the We at DNP are working in a more Manager Strategic Marketing Unit Human Maastricht workshop very much: it was structured way and have adopted a Nutrition & Health well organized and straight to the point, somewhat more formal approach than we DSM Nutritional Products reflecting some of DSM's typical qualities. used to do. In general I would call this an Kaiseraugst, June 23, 2004 improvement for sure. 16 / 17 DSM & The The four-yearly Summer Olympics are the world's largest sports event. At the 2004 edition in Athens, DSM was highly visible as the sponsor of the Dutch Olympic Team and two individual Dutch athletes. More importantly, we introduced several remarkable innovations. For example, we equipped the Dutch rowing and archery teams with special clothing that reflects the sun's rays and disperses body heat very efficiently. Thanks to PeptoPro® Sports, the new sports recovery drink from DSM Food Specialties, the members of the Dutch Olympic team were quickly ready for a new top performance after each event, and the revolutionary helmet we designed for Dirk Lippits made the news worldwide. Olympic swimmer Inge de Bruijn has agreed to act as ambassador for PeptoPro® during the product's commercial launch via our first partner, the German firm Haleko. Inge de Bruijn and PeptoPro® Sports: a golden combination Haleko will market the Multipower PeptoPro® products in around 3 During the Athens Olympics DSM Food Specialties revealed that 30 countries. Inge de Bruijn is to be the new ambassador for PeptoPro®. The news was announced at a press conference in the Holland A lot of PeptoPro®Sports was consumed in Athens. There were Heineken House in Athens. Inge attended the press conference, 10,000 packs supplied for the Olympic village and the refrigerator with her four new medals, to tell the media about how much in the athletes' area of the Holland Heineken House was also kept PeptoPro® had already helped her: "I was already using PeptoPro® constantly filled. Since December 2003 DSM has distributed more for several months before the Games. DSM took a lot of trouble to than 200,000 packs of PeptoPro®Sports to Dutch athletes. get it to my training camp in the US, but I benefited a lot from it and really felt the effects. I was training in the pool twice a day as Rowing helmet for Dirk Lippits well as doing various other fitness and weight-training exercises, Dirk Lippits caused quite a stir on and around the Schinias rowing so PeptoPro®Sports was an important supplement to my diet." course when he became the first ever rower to take to the water Inge de Bruijn is the Netherlands' most successful ever Olympian, wearing a helmet. The helmet, which was developed by DSM and having won 4 gold, 2 silver and 2 bronze medals in Sydney and TNO (the Dutch Institute of Applied Research), is designed to keep Athens. down the rower's head temperature for as long as possible. This gives the rower a mental advantage since they feel fitter. It also Rick Calk, the new Business Unit Director of PeptoPro®, also provides a physical advantage since the flow of blood to the skin announced that the first contract had been signed to market to cool it down will slow and hence there will be more blood PeptoPro® as an ingredient in consumer products. The largest available to supply oxygen to the muscles. The helmet reflects the European producer of sports nutritional supplements, Haleko in sun's rays and its open structure allows the wind to penetrate. As Germany, will sell the energy recovery drink under its existing a result sweat forming on the head evaporates efficiently, which brand name Multipower. Multipower containing PeptoPro® will be has a cooling effect on the skin. sold in sports centers and gyms as from January 2005. In addition to the recovery drink PeptoPro® will also be used in other Dirk trained with the helmet while preparing in Munich for the Multipower products, including nutrition bars and protein powders. Olympic Games and was surprised at the effect it had. "I certainly DSMMagazine Q3 2004 Olympics 2004 benefit mentally from it. I feel as though I am rowing in the shade, Rens Blom so I don't feel the effects of the heat of the sun so much. That The pole-vaulter Rens Blom comes from Sittard in Limburg 2 makes me fitter". The helmet is made from polyamide and weighs (Netherlands), DSM's home province. We haven't selected him less than 200 grams. Dirk's sunglasses were integrated in the because we wanted a Limburger in the team so badly, but helmet. The media also noticed the helmet and news of DSM's because he is one of the top vaulters in the world. Prior to the latest innovation has quickly travelled around the world. Olympic Games he twice improved the Dutch record, moving it to 5.81 meters (in Sydney the winner cleared 5.90 meters). Rens's Better rowing performance through more efficient evaporation performance has been on an upward path, and he too had high Rowers generate three times as much body heat as top football expectations for Athens. players. However, excessive sweating can block the system for evaporating perspiration moisture. And this translates into a rapid Rens finished fourth in the qualifying round in the Olympic drop in rowing performance – especially in the immense summer Stadium. He reached the final with a jump of 5.70 meters. The final heat of the Greek capital. DSM knew it could do something about itself started well for Rens as he easily cleared the first two this. DSM Solutech produces microporous membranes (films with heights. But three times he failed to clear the bar at 5.75 meters. a fiber structure) that could play a role in sports clothing. The lead- Rens finally finished in 9th place out of the 35 pole vaulters who time to produce such clothing for this year's Olympics was took part in the Games. Rens: "I knew that I would have to clear at unfortunately too short – but we definitely expect to be ready for least 5.85 meters to win the bronze medal. There were some very the 2008 Olympic Games in Peking. With this development too, strong performances and the winner vaulted a new Olympic record potential applications go far beyond use in sports clothing alone. of 5.95 meters. I wasn't quite able to put it all together. I had the height, but the depth wasn't there to clear the bar. It was a Interim solution for 2004 wonderful feeling being cheered by 75,000 spectators in that We found an interim solution for the Athens Games. In cooperation enormous stadium. I will be at my peak in the next few years. I am with TNO and sports clothing giant Asics, we developed suits that improving all the time and plan to let everyone see that for were designed to keep body temperatures low for a longer time in themselves in Peking!" the Athens heat. The polyester shoulder and arm sections of this suit are fitted with an aluminum strip to reflect the sun's rays, while Dirk Lippits 1 closely fitting chest, back and armpit sections absorb sweat and Dirk Lippits is a sculler and since last year has also been working allow it to be evaporated close to the skin via the clothing. The for DSM. Dirk graduated as a chemical technologist from main advantage of this suit is that the pores in the body remain Eindhoven University (Netherlands) and is currently doing PhD open to let the sweat out and that it has a cooling effect. The suit work at DSM in the field of Dyneema. Dirk's chances of was first tested by Dirk Lippits in special climate chambers set to participating in the Olympics were in jeopardy for some time. He is Athens conditions. For the technology to work properly, the right at the top as a rower, but has for several months been clothing has to be an exact fit. So the Dutch rowers started out at suffering from a physical discomfort caused by the mass of the Games in made-to-measure suits. And it was not just the muscles in his neck. As it turned out, this prevented him from rowers who benefited, as the suit also worked well for the archers. performing at his peak in Athens. Although he rowed a solid race We will not go so far as to claim that our suits guarantee medal- in the qualifying rounds, he failed to make it through the semi- winning performance, but it is significant that out of the 24 Dutch finals. He came in fourth in his C final at the Schinias Olympic rowers in Athens, 22 reached the finals and as many as 20 won a rowing course and thus finished in sixteenth place in the sculling medal. That is something to be proud of! event, in which 30 scullers took part. Rowing and pole-vaulting! Sharon Walraven DSM sponsored two candidates for the Olympic Games and also Our wheelchair tennis-player, Sharon Walraven, will not be in one for the Paralympic Games, which will be taking place as you action until the Paralympics, which take place after the Olympic read this Magazine. These are all athletes who not only rank Games. Sharon is a crack player and fourth in the world rankings. among the best in their fields but with whom we have a special How she got on at the Paralympics you can read in the next issue relationship. of DSM Magazine. 18 / 19 Harry Henssen en Bruce Ballance, trotse winnaars van de DSM Brand New Day Award, hadden de eer om in Amsterdam de Olympische Fakkel - op weg naar Athene - te dragen. Regen en wind trotserend konden zij de Olympische fakkel brandend overdragen! 1 2 Dutch sculler Dirk Lippits in the new rowing Rens Blom vaults 5.70 meters and 1 suit and wearing an aerodynamic helmet, 2 advances to the finals. complete with sunglasses, developed by DSM and the Netherlands Organization for Applied Scientific (TNO). DSMMagazine Q3 2004 3 Inge de Bruijn makes a toast to her new role as ambassador for PeptoPro®, which 3 will be available to sportspeople worldwide from 2005 onwards. From left to right: Rick Calk (PeptoPro Business Unit Director), Inge de Bruijn, Katja Schmelzing (Marketing Manager for Multipower) and Médard Schoenmaeckers, corporate sponsoring coordinator, Corporate Communications. 20 / 21 Let's hear from the men DSM offers a variety of options for flexible or part-time working. More and more employees are taking advantage of these options, although most of them appear to be women. Most male employees still adopt traditional working time patterns. Mantijn van Leeuwen used to be a Corporate Recruitment officer, adopting the model of 4 x 9-hour days. He is now sales manager at DSM Venturing. Mantijn soon wants to Diversity & flexibility start working part-time, so that he can focus more on his family and also give more time to preparing his Dream project 'membrane.water4life', which aims to make DSM technology available for water purification systems for individual use. Typical Dutch invention "I certainly don't get the idea that working shorter or flexible hours could be damaging to one's career at DSM," he says. So why are so few people taking advantage of such schemes? So few men that is, as women frequently take advantage of them, although flexible working in the more senior functions is not particularly popular even among Reinier Grimbergen women. Mantijn does not see 'obstructive' managers and bosses as being a factor. "People are nearly always favorably disposed to it, but you obviously have to come up More creative with a proposal yourself." Having said that, he has noticed at Stefan Schaafsma, father of two aged 5 and 3, joined DSM international DSM meetings that young up-and-coming Research a few years ago as project manager and expert at executives tend to regard these options as a 'typical Dutch the Center for Particle Technology. At his request, his invention'. Mantijn concludes: "The same options are not yet contract is based on 80% working time. available in most countries." "Being with children stimulates creativity. I'm aware my Daddy's day creativity is challenged the most on the day I look after them. Reinier Grimbergen works part-time (80%) as Competence And this can be put to good use, especially in research. But I Center Manager for DSM Composite Resins in Zwolle know outside the Netherlands, people still have mixed (Netherlands) in a Resource Management function. He opted feelings about flexible working hours." for a part-time job so that he could spend one day a week with his two children aged 4 and 2. Before that he had been taking 1 day a week as paternity leave for 14 months. "When I transferred to my new job, I set my terms at 80%. HR was positive, which was a pleasant surprise as people had told me working part-time in such a job was not generally done. What does this mean for my career? No idea, but I met no opposition otherwise I wouldn't have got the job." DSMMagazine Q3 2004 Mantijn van Leeuwen Name: Christian Zürcher Position: Laboratory assistant, DSM Nutritional Products, Sisseln, Switzerland Age: 26 Civil status: Cohabiting Hobbies: Sailing, snowboarding, partying Unlimited.Drive: An open mind, no taboos Stefan Schaafsma Unlimited.Dream: To sail around the world Diversity & flexibility: Good jobs for part-time employees as well 22 /23 News in brief DSM Food Innovation Center opened By opening its Food Innovation Center in Delft (Netherlands), DSM The DSM Food Innovation Center will house fully equipped pilot has taken a further step toward the accelerated development of plant applications to prepare bread, cheese, yoghurt¸ savory snacks, food ingredients. The new laboratory is a joint initiative of DSM Food soups and sauces, beverages, and nutritional ingredients. These are Specialties and DSM Bakery Ingredients. The facilities boast state- foodstuffs with an added nutritional value for specific sections of the of-the-art equipment to develop and test new products for the food population, such as infants. industry in close cooperation with customers. Customer and DSM together 100 employees The plan is for DSM and its customers to work together in the The DSM Food Innovation Center is the result of a €12 million laboratory toward developing products and applications geared investment. The new laboratory will bring together more than 100 more effectively to consumer demands throughout the world, in turn R&D employees, working in fields ranging from biochemical analysis ensuring that the rapidly changing foodstuffs market is properly to sensory analysis, with the main emphasis being on researching served. new products and applications. ZOR-f plant to be expanded DSM Anti-Infectives (the world's largest Sustainable Green route producer of antibiotics) will expand its The new investment will also further reduce The ZOR-f plant was opened in 2001, existing ZOR-f plant in Delft the production costs per ton at the Delft using a new fermentative production (Netherlands) for the production of 7- site. "This is essential in the current process based on modern biotechnology ADCA. 7-ADCA is an advanced antibiotics market," says Jan Zuidam, developed in-house. Since no organic intermediate for the production of Deputy Chairman of DSM's Managing solvents are needed, this is a typical 'green cephalosporins, an important group of Board of Directors. "Increased competition route' production process. It is an excellent antibiotics. The current production and lower penicillin prices today ask for example of 'white biotechnology', the capacity will be expanded by more than even greater economies of scale. The application of biotechnology in the 50%. This will make the ZOR-f plant by innovative, proprietary technology used in chemical industry, which leads to both far the largest production facility of 7- the ZOR-f plant is one of the building substantial environmental benefits and ADCA in the world. The additional blocks that will provide DSM with a lower production costs. capacity is expected to be operational sustainable business position in the field of early in 2005. antibiotics. The investment also demonstrates our commitment to the Triple P philosophy, a balanced approach to People, Planet and Profit issues." DSMMagazine Q3 2004 Fictitious screenshots of the various news channels available in "DSM Today", with examples of a corporate news item, an organization news item referring to a new Dyneema development and a site news item for DSM Nutritional Products (Dalry, Scotland). Worldwide news service via the PC DSM Today! Within a year, everyone at DSM will be familiar with a new medium for receiving news: DSM Today. All DSM employees around the globe will be kept informed of all relevant and current developments in the company via their PCs. Employees will receive the news via three news channels: DSM Corporate, their own Business Group and their own site. Jos van Haastrecht Automatically displayed on the screen news pages whenever you want. A fourth and important option is Jos van Haastrecht, manager of digital communications at DSM known as the 'alert function', which the company can use to alert Corporate Communications, outlines the advantages: "As an people. If for example there has been an incident at a site, everyone employee, you don't actually have to do anything to receive the at that site can be alerted and notified of what has happened with a news. Everything is automatically displayed via the screensaver on single click of a button." your PC. You then simply click to get background information on the intranet if you so wish. This involves a high degree of integration "The software of DSM's new internal news service tool is supplied between the two media. We expect DSM Today to significantly by the Dutch company Netpresenter. Initial technical and functional stimulate traffic on the DSM intranet." tests were carried out together with CICT and were completed successfully. The head office will be the first to adopt this news "Another key advantage of DSM Today's webnews is that corporate service in May. It will then be rolled out to the Business Groups and and centrally controlled news is integrated with locally controlled sites one by one." and managed BG and site news", explains Van Haastrecht. "The three communication layers 'DSM Corporate', 'My Organization' and Rapid 'My Location' complement each other perfectly. The channels 'My "DSM Today is an important new means of communication for us. It Organization' and 'My Location' will be updated by the internal has the benefit of being simple to set up and also easy for those communication people specifically assigned to the task." responsible for internal communication at Business Groups or sites to feed in the news items. News can be distributed really easily and Latest news rapidly. The importance of the intranet as a means of communication ''There are various settings to display DSM Today. The news can be is also growing, in turn helping us take a step further toward displayed on the screen as soon as you turn your PC on in the integrated internal communication within DSM." morning or if your PC is left idle for a while. You can also consult the 24 / 25 DSM Magazine over the last 30 years A random selection of products Over the last thirty years, we have published a wealth of photos in DSM Magazine. These photos speak volumes about the history of DSM. Here is a selection of old and new product photos. 01 02 04 06 03 05 01 Polyacrylic clothing 06 Fertilizer DSM has been producing acrylonitrile since 1952 based on In the nineteen-twenties, DSM started to produce artificial fertilizer propylene and ammonia. Polyacrylic fibers – pure or mixed with based on ammonia, in turn made from coke oven gas. DSM Agro wool – can often be found in jumpers. is a leading fertilizer producer. 02 Mosa crockery 07 Arnitel plugs In the early seventies, DSM saw the construction industry as a Arnitel is an engineering plastic combining excellent mechanical new sales market, so it set up its building division. This is also why strength with rubbery properties. Arnitel is used to manufacture it took over Royal Mosa in Maastricht (Netherlands), a producer of components in car interiors and under the hood. Arnitel is also porcelain and wall and floor tiles. used for cell phone antennas, low-noise gears and soft-grip applications. 03 Eau-de-toilette Since 1977, DSM has been producing basic ingredients for scents 08 Dyneema bullet-resistant vest used in prestigious international brands of perfumes and eaux-de- Dyneema is the world's strongest fiber. A well-known application is toilette. the bullet-resistant vest. It offers a high level of protection, yet is light and comfortable to wear. Other applications include helmets, 04 Curver laundry basket vehicle armor panels, ropes for the shipping industry, fishing nets For many years, Curver was a jewel in the DSM crown. The and sports gear. Just recently, Dyneema also started to be used company produced household products using the plastics for medical applications. polyethylene and polypropylene, including this plastic laundry basket. 09 Stanyl air inlet manifold Stanyl (polyamide 4.6) is a successful product of DSM, dating 05 Lego car back to the nineteen eighties. In about 1998, Citroën and Peugeot DSM used to supply the plastic ABS to Danish toy manufacturer started to fit their diesel engines with air inlet manifolds made of Lego – a great example to quote if ever your family or friends ask Stanyl rather than metal. you to name something containing a DSM product DSMMagazine Q3 2004 over the last 30 years 08 15 13 14 11 07 09 10 Packaging with PE coating 13 International cheese show People use them nearly every day – dairy or soft-drink cartons British cheese maker, Glanbia Taw Valley, a customer of DSM, coated on the inside with a thin layer of polyethylene to keep the scooped top honors with its Red Leicester cheese at an carton watertight and robust. DSM used to supply this coating. In international cheese show in the UK in 2003. The cheese was 2002 its polyethylene business was transferred to SABIC. made using cultures produced by DSM Dairy Ingredients. Apart from cheese ingredients, DSM produces ingredients also for use in 11 Melamine kitchens flavorings and flavor enhancers, beverages and baby food. Since 1967, DSM has been active in the field of melamine, a material used to produce furniture and flooring as well as crockery 14 Vitamins and sun creams for use at home or while camping. It forms the scratch and heat The human body needs vitamins, but is unable to create them resistant top layer of many tabletops and worktops and laminate itself. They are supplied via our diet. Since back in 1935, DSM flooring. Melamine is also a sought-after product in view of its Nutritional Products has been synthesizing vitamins as an extra flame-retardant properties. source of these essential compounds for human and animal nutrition and health. The company also produces carotenoids 12 Antibiotics (natural colorants) and UV filters for sun creams. Amoxicillin is a familiar antibiotic, often prescribed by doctors to combat infections. Penicillin G is the basic raw material for 15 Yachts amoxicillin, as well as for two other familiar antibiotics of DSM: Many yachts are made of polyester because this makes them ampicillin and cephalexin. These antibiotics form part of the easier to build and requires less maintenance than wood. DSM business of DSM Anti-Infectives. supplies boat builders with Atlac™ E-Nova resin, a product based on 40 years of experience with unsaturated polyesters and epoxy vinyl ester (urethane) technology. 26 / 27 Atlac™ vinyl ester resins from DSM Composite Resins "We use it in our own plants – what better way to Nearly twenty years ago, DSM supplied the first vinyl ester resin for the construction of a desulfurization facility in Germany. Our customer's chief requirement was to ensure long-term resistance to gaseous hydrochloric acid and sulfuric acid at temperatures of 120°C. Since then, DSM has built up extensive expertise in resolving corrosion problems for the (petro)chemical industry. The group is now number one in Europe in the field of polyester resins. "We demonstrate the reliability of our product by actually applying it in our own plants. That's got to be the best advert." "There's really only one way of convincing DSM produces a wide variety of special War, emergency-water systems made of the (petro)chemical industry that you're polyesters for the construction market steel tubes were installed at nearly all offering a superior material with anti- (with products including chemical anchors chemical production sites in the corrosion properties for the production of for fastening in concrete), the automotive Netherlands. These systems have now pipes and tanks, and that is to use it in industry (complete components for vehicle reached the end of their lifetime. The your own facilities and plants and show it bodywork), and the yacht-building industry. engineering companies that installed these off to the outside world. Prove you've got As Jan Lodewijk explains: "Our technical systems at the time used (stainless) steel. the courage of your convictions in your research experts and our Chemical They didn't know any better – and besides own product. Only then will they believe Resistance Center are continually there was no other choice at the time. But you. And it stands to reason, after all developing new materials, production this now presents a great opportunity for investments in this sector are huge," methods and test methods. For example, vinyl ester and our Atlac™ resins. The believes Jan Lodewijk Lindemulder, the latest Atlac™ resin (Atlac™ E-Nova) breakthrough came when we used Atlac™ Business Manager at DSM Composite has the same anti-corrosion properties as to replace a large section of the Resins with responsibility for the Tanks, other Atlac™ resins, but is easier to underground piping for emergency water at Pipes & Relining segment. process. This may seem like a minor the site. The first section was over 3 improvement, but the market is clearly kilometers long – the second will probably Construction materials eager for such innovations." be laid at the end of this year." Because the petrochemical industry sets such high requirements, the solutions Emergency water at Geleen And results have exceeded expectations. Lodewijk devises for his customers are Replacing drains and emergency-water "The word's already getting around in the mainly based on the top end of DSM's pipes is one of the major applications (or petrochemical industry. Our customers are range of thermosetting polyesters, in other as Jan Lodewijk calls it, a killer application) very interested, which isn't surprising, as words its range of Atlac™ resins. These for DSM's Atlac™ resins. So how was the many of them have systems due for are no ordinary polyesters, but epoxy vinyl product's reliability in this application renewal." esters – a superior construction material proven? "Our big chance came when that can be tailored to the needs of substantial sections of the emergency- Iodine mine customers, with adjustable setting times water system and pressure lines at the Lodewijk goes on to give other interesting and varying degrees of glass fiber (and Chemelot site in Geleen (Netherlands) had examples. "Our iodine mine in the desert in soon carbon fiber) reinforcement. to be replaced. After the Second World Chile produces iodine for DSM's own DSMMagazine Q3 2004 convince customers?" Expansion DSM has been producing polyester for many years now and has also long been active in the field of composite resins. Over the last fifteen years, DSM has adopted an active takeover policy in this sector and it is now the largest producer of unsaturated polyesters in Europe (and one of the largest in the world). It has successively taken over the composite activities of Urachem, Desotech, Akzo, Hüls and BASF. Growth "Europe is no longer the place for significant growth in new petrochemical facilities. So together with our customers, we should focus on future oil, gas and petrochemical projects in areas such as Kazakhstan and of course China. That's where we want to be and that's where we want to build using vinyl ester. Obviously we won't do the building ourselves, but we want to supply the resins for such projects. In China, our joint venture JDR (75% DSM- owned) produces Atlac™ for the Asiatic market, so we can quickly zero in on the market there." Jan Lodewijk concludes: "DSM actively encourages all of its units worldwide to use each other's materials, processes and Above: Jan-Lodewijk Lindemulder products, especially in view of the benefits Below: A processor in Guangdong (China) about to fit floating roofs onto seven huge oil storage tanks, to to be gained from demonstrating their prevent emissions. He first builds a mold in the tank and then makes the floating roof from Atlac™ resins. worth to our customers. This also holds for the materials produced in our Performance consumption as well as for the market, and durability of the systems. Corrosive Materials cluster. We've already taken the the materials used there are highly substances are also used in some sections first steps in this regard with our polyester corrosive. For the planned system of our aspartame plant that produces composite resins for structures in the extension, our corrosion experts will work artificial sweeteners. Atlac™ proved the petrochemical industry. And the impact together with local specialists to see where ideal solution here too." can be seen straight away." Atlac™ can be used to increase the 28 / 29 News in brief New product lines at DSM Dyneema Before the summer DSM Dyneema officially opened its first yarn production line at its U.S. facility in Greenville, North Carolina. The production line has a capacity of 600 to 750 tons per annum, depending on product mix. U.S. military Although the Greenville site will serve clients globally, DSM Dyneema plans to serve U.S. military requests first, due to the current situation of increased demand for personal security and protection against terrorism in the U.S. As Colonel John Norwood, U.S. Army project manager for Clothing and Individual Equipment, explains: "Initial tests show that Dyneema has excellent performance characteristics and works well with a variety of ceramic tile materials. Opening this plant will expand the U.S. production base for materials critical to protection against small arms, and enables the U.S. Army to meet the established weight requirements for protective plates based on these materials." The official opening of the yarn production line in Greenville. From left to Growing demand right: Peter Elverding (Chairman of the Managing Board of Directors), With global demand for high-performance polyethylene fiber still Christoph Dardel (Director of DSM Dyneema), Colonel John Norwood and growing strongly, DSM Dyneema has shown its commitment to the Luc Lanclus, Manager of Manufacturing. market, with a specific focus on North America. "We have taken our responsibility as a global market leader to invest in new capacity," says Peter Elverding, Chairman of the DSM Managing Board of Directors. "And in view of this growth pattern that we see in all markets and regions, we are currently exploring further two new Dyneema UD lines (producing unidirectional bullet- investment plans to meet this growing demand." Besides the new resistant materials), one of which is located at the Greenville site, Dyneema yarn line, DSM Dyneema also recently commissioned the other in Heerlen (Netherlands). DSM Award for Chemistry & Technology In June, Belgian researcher Filip Frederix Zuidam, Deputy Chairman of the Managing won first prize in the International DSM Board of Directors. Second prize went to Awards for Chemistry and Technology Jürgen Groll (Aachen University of 2004. An international jury selected Filip Technology, Germany) and third prize to Frederix, a doctoral student at the Nathalie Charlier (Catholic University of Catholic University of Louvain (Belgium), Louvain, Belgium). for his research in the field of biosensors. Since 2003, the DSM Awards have been open to candidates from three regions (the Founded in 1986 Netherlands, Belgium and the German His work involved the development of state of North Rhine-Westphalia). The sensors for biomedical applications. He Awards were founded in 1986 and are was presented with a cash prize by Jan presented each year. DSMMagazine Q3 2004 Morphotek paves way for DSM to expand its biotech toolbox DSM has extensive capabilities in biotechnology. Recently it made a small strategic investment in a technology that will make it Morphotek possible to significantly increase the output of processes using living organisms. Marc Schüler from DSM Venturing tells us about Morphotek and the significance of this small American company for DSM's biotech toolbox. "DSM was Morphotek's preferred and sole strategic investor, Morphotek then selects the mutant cells it wants to use and although the company could have gone to nearly anyone for cultivates them in larger quantities. This is the stage in the process venture capital to further develop its 'Morphodoma' technology," where DSM can add value. As Marc Schüler explains: "In principle says Marc Schüler. "Morphotek provides the technology platform; any company can come along with its (genetically modified) we offer them the means of scaling up their technology and further 'workhorses' to significantly increase the yield of any complex developing the process involved. What's more, and this is very molecule in this way. The same applies to our own life science important for a small technological company like Morphotek, the business groups. We've paved the way; it's now up to them to opportunity to link its name with DSM holds considerable value. take it further." Small research companies often find it difficult to convince the world of the potential offered by their new technology. But with DSM's support and cooperation it will be easier to impress the biotech community." Higher output So what's special about this new technology from Morphotek? Marc Schüler explains: "This technology is able to increase output of nearly all genetically modified model mode organisms by a factor of ten or twenty, and sometimes even thirty. Morphotek has already demonstrated this with bacteria, fungi and mammalian cells (from rodents) and we assume that the same will apply to yeasts and human cells. DSM works with all five of these productionmodel organisms, so you can imagine what that could mean for our toolbox of technologies. Employees at DSM Biologics, who looked into the company and its technology before we decided to invest, identified Morphodoma as a 'potential breakthrough technology'. There are several similar technology platforms on the market, but Morphotek has the fastest and best." Accelerated evolution How does it work? Morphotek has identified a method to impact on the DNA repair mechanism in the cell. The double DNA helix is constantly subjected to damage that is then fixed by the repair mechanisms of the cell. Morphotek succeeded in switching off this repair mechanism, causing mutated DNA to form in the cell. The mutations may give rise to many variant expression products, and may potentially be used to produce specific quantities of certain substances. 30 / 31 Market leader within ten years Rapid growth in Akulon polyamide When you get in the car, you are surrounded by nylon components. When you buy packaged food from the supermarket, the barrier film is made partly of nylon. Within a short period of time, DSM Engineering Plastics has raced to the top of this sector – not in the fiber segment, but in new and high-performance engineering applications of one of the oldest plastics in the world. Next year, a third production line will start up in Emmen (Netherlands): the next chapter in a success story. "Akulon, our polyamide 6, is a highly were increasingly taking the place of was one of the spearheads of the versatile product for engineering natural materials in a variety of areas. DSM company's policy. In its own laboratories, purposes," say Bruce Ballance, Cor was active in this field at an early stage, DSM developed Stanyl (polyamide 4.6), Guldemond and Peter van Paridon, all not (yet) as a producer of polyamide, but which has grown into a very successful three from DSM Engineering Plastics. "We as a producer of caprolactam, the raw engineering plastic for high-added-value never talk about 'nylon'. That's the material for producing polyamide 6. applications. DSM acquired a starting trademark of DuPont, the American position in polyamide 6 and polyamide 6.6 company that was the first to develop this Caprolactam was a major technological when it took over the production activities plastic before the Second World War. Many tour de force of DSM. Product quality of AKZO in Emmen in 1992. At that time people use the trademark 'Nylon' when continuously improved and process the plant was primarily producing they mean polyamide (in the same way as technology within DSM continued to polyamide for processing in fibers, which 'aspirin' is used to mean painkillers). But develop. This resulted in major successes was a lower grade application compared we consistently refer to polyamide." on the global market, where DSM not only to the current end products. Within a supplied caprolactam, but also sold a large period of ten years, DSM managed to build Polyamide & caprolactam number of licenses. two new production lines for Akulon (a The invention of this plastic led to a period third is under way), technically refine its of tremendous growth in the fiber and Production lines processes and also convert and upgrade clothing sector, followed by the Toward the end of the nineteen-eighties, production to polyamide 6 for high-end development of other polyamides that the development of performance materials purposes, for example in the packaging DSMMagazine Q3 2004 Products from DSM Engineering Plastics Akulon can replace many metal components in the engine DSM Engineering Plastics is a Business Group forming part of DSM's Performance compartment. Materials cluster. The Business Group manufactures thermoplastics that can be used for a whole host of high-grade purposes, such as Akulon (polyamide 6 and Akulon: superior new material for polyamide 6.6). Its portfolio of products is headed by Stanyl (polyamide 4.6). Stanyl is packaging food. a proprietary development of DSM and (unusually for a polyamide) is heat-resistant. Arnitel is a copolymer plastic with elastomer properties. DEP has two thermoplastic polyesters (PET and PBT) under the name of Arnite, for products suited to precision molding for example. Other products include Xantar (available as a 'pure' polycarbonate and polycarbonate/ABS blend) and Stamylan UH, an ultra high molecular weight polyethylene. For more information, go to: www.DSMEP.com and www.Akulon.com India. Another reason for this rapid growth is polyethylene and polyamide 6 are DSM's integrated management of the entire combined, with a tie layer in between process chain, from producing the raw developed by DSM (Yparex). In this way, material (caprolactam) to processing Akulon films can be produced comprising up to at customers' sites, with the various stages nine layers of plastics. Only large-scale in between. It is all based on DSM's own suppliers with extensive and in-depth know-how. knowledge of processes and products who are able to deliver constant quality can Nearly anything operate in this highly specialized and rapidly "You can make nearly anything with growing market. And there aren't many of Akulon," believe the interviewees. "It should them around. DSM is one of the most be possible to use Akulon for half of all successful. engineering applications in which plastics are used." For instance, gas and clutch pedals in cars are made of polyamide 6 (although this is not yet possible for brake pedals, which are still made of metal). Moreover, most technical applications comprise a mixture of Akulon with other substances – compounds that are usually developed by DSM in cooperation with its industry and the automotive sector and for customers. At the beginning of this year, a high-performance sports gear and electrical very large compounding facility was switchgear. Thanks to the quality and commissioned at the Emmen site, to versatility of Akulon, DSM Engineering support the further growth of these Plastics is currently number three in the compound materials. European market. Oxygen barrier Know-how A major and relatively new application of Bruce Ballance, What made this business grow so quickly? Akulon is as a packaging film for food. The Peter van Paridon, The three representatives from DSM new, third production line at Emmen will be Cor Guldemond Engineering Plastics answer in one voice: devoted entirely to this market. Polyethylene know-how. DSM has developed its own is by far the most important material in the process and application know-how. That's packaging industry. Polyamide 6 in why Akulon was able to develop more comparison has a very small share of the quickly than the polyamides of other market. But Akulon has a major added producers, in a market that was already value: it keeps oxygen out. Oxygen, which growing. Products of DSM Engineering can migrate through polyethylene, causes Plastics are manufactured in the packaged food to go off. Much better Netherlands, the United States, China and protection is ensured by a film in which 32 / 33 Center for IT Solutions – the spider at the heart of the research web WWW . In a room in one of the main buildings at Research Campus Geleen there is a row of black cabinets filled with hypermodern equipment. These cabinets hold dozens of computer servers, in which the data from thousands of experiments and analyses are processed and stored and data on hundreds of substances for WorldWise are managed and saved. The only sound in the room is the soft hum of the ventilators which keep the electronics at the correct temperature. The heavy data traffic moves invisibly and silently. Then and now Cor Smits of the Center for IT Solutions (CITS): "In the old days, research was a very insular activity. You might have an instrument for analysis, let's say a gas chromatograph, with an interface linking it to a PC. The instrument could be operated with the PC. And the measurements were saved, processed and stored in the PC. If necessary, a local server would be installed and several PCs would be connected to it in order to save more data. Each department managed and maintained its own systems and local network. Slowly but surely the realization dawned that connecting all those local networks into a single large network would have significant benefits." DSMMagazine Q3 2004 C4ITS.COM Within a day data will be lost. Everyone who has Worldwide management That single network is now up and running authorization can access the stored data The system managers of CITS can see on and it's called Technical Network Research and the analysis instruments and their screens whether the servers they are (TNR). Many research groups use it, but laboratory set-ups with an Aurora PC via monitoring are working properly. For not yet all. That is why Smits (TNR product the Aurora network. In other words, example, they can see immediately if a manager in CITS), the other members of departments no longer have to keep a ventilator crashes or a hard disk starts his team and Werner Vliex (manager of server tucked away under a desk. We take running more slowly and arrange for the CITS) visit the research departments in the care of the IT side of things, so the parts to be replaced. This preventive Netherlands and abroad to sell their laboratory staff can devote all their time maintenance by CITS means that the services and to convince the departments and attention to research and quality customers don't even realize that there to link up to TNR. "If we are asked, we can control – their core capabilities." was nearly a breakdown. With its system carry out a quick scan and within a day we CITS is able to manage servers anywhere can give an estimate of what is possible Savings in the world, although local employees are and roughly what it will cost." As far as the savings are concerned, Smits responsible for ensuring the power supply says: "In Delft it was a full-time job for one and for maintaining the connection with IT in laboratories person to manage two servers and the the servers on the network. Smits: "We provide the IT services for a relevant applications. At CITS, a four-man research department, as well as everything team manages 84 servers as well as 400 A great job connected with them. A huge advantage dedicated PCs which are not part of the Watching over everything that CITS does is we have is that our staff have years of Aurora network."The CITS teams consists Jo van den Hanenberg, director of experience in the application of IT in of project managers, product managers Corporate ICT. Corporate ICT is laboratories since they all used to work in and application managers. There are now responsible for all 'ordinary' IT issues. CITS the former 'islands' of research. 19 people working for CITS, six of whom handles all IT services relating to a Consequently, we can advise the research have been hired externally. "We cover for research or laboratory environment. "Any groups on the best applications (software each other when anyone is sick. In request for something specific or for a new programs) to use in combination with a addition, we have bundled our expertise in service comes to CITS". Smits mentions particular measuring instrument or the field of applications and systems, the example of DSM Intellectual Property's instrument for analysis or for process which means that we can raise the quality database of Patents & Trademarks, which control in a miniplant. We also provide of a department's IT infrastructure to a is used by DSM employees around the advice about storage of data in a database higher level. You could describe CITS as a world. "We can invent things that are not in one of our servers." This data might, for competence center for IT in a research and yet standard and cannot be bought. That's example, be the results of analyses to laboratory environment." the great thing about this job." check the quality of the products coming from the plants. If all goes according to plan CITS will soon also be operating outside the Netherlands. "DSM Nutritional Products in Switzerland "The data can of course be processed in has expressed a lot of interest in our our servers. We will repair faults, carry out expertise. DNP is going to outsource the maintenance and arrange licences. We application management for its research also have comprehensive back-up departments to CITS." procedures so we can guarantee that no 34 / 35 "The Torch Continuation" Torch relay is carrying on! Because of the tremendous success of the Torch Action relay based on the Dream Action program, it is carrying on! As with the first Torch Action, a selection of "smaller" dreams will be presented for implementation. The Torch Delegates obviously did their work well, because as you read this DSM Magazine, the selected Torch dreams from DSM sites all over the world start coming in to the jury. An independent jury will pick the twenty-four best Torch dreams and the winners will be contacted in October 2004. In other words, the Torch Action that started back in 2002 in Filago (Italy) is being continued! This page gives an overview of the Torch dreams from 2002 to 2004. We obviously hope that the "Torch Continuation" will be just as successful as its predecessor!! Restoration of paintings at Hoensbroek Castle - October 2003 in Hoensbroek Support for association of the deaf - March 2003 in Sittard (Netherlands) (Netherlands) Support for primary school - October 2003 in Geleen (Netherlands) Greenville Playground - March 2003 in Martin County (USA)
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