text:
- Horoscopes
- Dear Abby
- Games & Puzzles
- Lifestyle
- Events & Exhibits
- Food & Drink
- Arts & Music
- Movies & TV
When I first heard of Lawrence + Memorial Hospital's new offshore business venture, it was by way of a rumor circulating prominently in political circles around the city, that the nonprofit community hospital has parked $20 million in the Caribbean banking capital Grand Cayman.
Needless to say, I put a call into the New London hospital to find out about its Grand Cayman connection.
What I learned after a conversation Thursday with Lou Inzana, chief financial officer, is that the hospital has indeed set up a new corporation in Grand Cayman, one that now provides L+M with its medical malpractice insurance.
It's a fairly routine practice, now used by a large number of American hospitals, including, for instance, all the teaching hospitals in Boston affiliated with Harvard, Inzana said.
Also, L+M hasn't moved $20 million offshore, Inzana assured me.
Only $120,000 is on deposit in Grand Cayman, he said.
The $13 million in reserves held against any possible malpractice judgments or settlements is invested in the U.S., mostly bonds, Inzana said.
The $13 million used to establish the new insurance company, he explained, was money the hospital previously used in a combination of coverage in which it self-insured and bought some more catastrophic coverage from commercial carriers.
A principal reason for moving coverage to the new independent company in Grand Cayman, away from simply self-insuring, Inzana said, is because the hospital may eventually use the new Grand Cayman company to profitably sell malpractice coverage to private doctors affiliated with L+M but not on staff.
Hospital officials said that in Connecticut, they couldn't set up the company to insure itself, known as a captive, because state regulations would not allow it.
They could have set it up in some other states that would allow it, Vermont, for instance, but that would have been more expensive, because of additional regulations, than going to Grand Cayman, Inzana said.
So, unlike many for-profit corporations that move business and money offshore solely for tax purposes, L+M, a nonprofit, did it to avoid certain state regulations in the U.S., following the lead of other large hospitals.
The captives are also used in other high litigation risk industries, like construction.
L+M officials did say the new company has an office in Grand Cayman, although it doesn't have an actual L+M sign shingle hanging on the street. Presumably, hospital officials go there from time to time to execute business.
I suggested to Inzana that the reason so many rumors have been circulating about L+M's Grand Cayman connection is because people are suspicious of any organization, especially a local nonprofit hospital, moving their business offshore to avoid U.S. regulation or taxes.
I asked him if the hospital hadn't considered, for instance, lobbying for a change of Connecticut regulations to allow here what they are doing in Grand Cayman.
He said, in general, the hospital has been fighting an uphill battle in Washington and in Hartford to cut costs and operate effectively in a changing environment.
"I wish I could rely on our legislators to do the right thing," he said.
In the long run, Inzana said, moving the hospital's new insurance business offshore is going to be good for employees and patients here, because it is going to lower costs.
"Quite frankly, it is cheaper to operate out of Grand Cayman right now," he said.
That would seem to indicate the system is broken, though I am not sure what the best diagnosis might be for mending it, or whom to sue if they fix it wrong.
This is the opinion of David Collins.
East Lyme man accused of stealing more than $40,000 from his neighbors
Police investigate armed robbery at New London convenience store
City of Norwich settles lawsuit with terminated police officer
State jobs up in April, but southeastern Connecticut loses 500
Dredging likely not a factor in Sandy Point boating accidents
The Elms Hotel in Niantic demolished to make way for private homes
Obama talks about New London, references Hanafin's and The Bulkeley House
For Waterford's Marissa Walker, matchup with Stonington is more than a game


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Product 8/15
One of the famous Chinese gui hau (orange blossoms), osmanthus is used to scent pouchong tea. Quite subtle and incredible to drink alone or as a dessert tea, it is slightly sweet and has a lovely floral nose reminiscent of peaches with no flavoring added. Makes a naturally sweet iced green tea. Use 1 rounded teaspoon tea per 6-ounce cup of spring water at a temperature of 80° to 90° C. (180° to 195° F.) and multiple short steepings.
This product was added to our catalog on Wednesday 11 July, 2012.

subset: commoncrawl


text:
Mon-Fri: 7am-1am EST / Sat-Sun: 7am-11pm EST
ApplianceWhirlpool Dishwasher
Level of DifficultyReally easy
Time to do repairLess than 15 mins
Age of Appliance5 - 10 years
0 out of 1 people found this instruction helpful
I just put 1 drop of hand soap in each end of the new hose , that let it slide on EZ.
Help other customers find the most helpful instructions.
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Part Number: PS356311
All brand logos are trademarks of their respective owners.
The PartSelect logo is a Registered Trademark of Atlantic Laundry Centres, Ltd.
Copyright © 1999-2015 , Eldis Group Partnership. All rights reserved.


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Letters to the Editor: 05.09.06
Hats off to the Corpus Christi Police Department for their fine work on I-37 for their crackdown on speeders. Now, they should consider South Padre Island Drive at rush hour.
Lately, I have seen a lot more enforcement of traffic laws in this city, which is good. However, I have noticed they seem to only target the Westside of town for driver license checks. Why don't they also consider the Southside area?
Jon Castillo
Escaped death
Congratulations to the jurors who sent Zacarias Moussaoui to prison for the rest of his life. The jurors withstood the pressures of the Texan-led federal government to seek vengeance by executing him. Despite weeks of difficult testimony by family members of 9/11 victims, the jurors stood their ground and did the right thing.
It has been demonstrated that the death penalty does not deter crime. Abolition of the death penalty has been called for by the Texas Conference of Churches, the Catholic Bishops of Texas, the American Bar Association, and the U.N. Commission on Human Rights. The death penalty is an act of violence that degrades and brutalizes our country. The United States is the only Western industrialized country to retain use of the death penalty.
Texas is the No. 1 executing state in the union, with over 400 people on death row. The death penalty is unfairly applied to people of low economic status.
Jim Tansey
A child's question
I am writing in reference to your article, "March called new chapter in history," on May 3.
I ask for your help in impressing upon the public that these issues not be, or should not be, about race. They should be about a group of people uniting in support of immigration reform, which is what your article conveyed.
The reason is that my 12-year-old daughter, Tricia, came home from Calallen Middle School distraught about things that her friends were saying about the march on Monday.
Tricia's best friend told her that another girl, who went to the march, said that they were told at the march "not to talk to white people" and "not to buy things from white people" on Monday.
I had to have a father-daughter talk with Tricia and explain that there are many forms of discrimination, and that what she was feeling was the pain of reverse discrimination; it was not because of anything she had done but because of some misguided adult at the march.
I hope that this is not really happening at these rallies. I hope that our young people can be shown that the goal is to get Congress to act on some form of immigration reform. It is not an issue of "immigrant vs. white."
Perhaps the Caller-Times could help convey this point in some future articles for the children. We don't want to poison the well with bitterness, racism or hate.
Lee Brandon
Right to fear
Metro Ministries gave a presentation Dec. 6, 2005. This meeting was done after the residents found out Metro Ministries was planning to move the homeless to the McArdle site. This was going to happen without the residents' knowledge.
Mission 911 also gave a presentation. Texas Department of Family Protection Services or Texas Department of Corrections homeless prisoners would be housed at McArdle.
This is what caused us to be alarmed and scared. We feel that children, the disabled, the elderly and over 15,850 school children within a two-mile radius are in danger. It was not Mr. Roland Garza or Mrs. Priscilla Leal who scared us; rather, it was Metro Ministries that scared the neighborhood.
We care about our safety as well as that of all the people in Corpus Christi. Such underlying tactics by Metro Ministries are deceitful and they don't care about people's safety.
God protect the children. We must all stand up and protect our children, families and properties.
Gloria Trevino
(Tony Reyes, director of Mission 911, says there were no plans to place prisoners at the McArdle site. In a partnership with Metro Ministries, he says, women, children and families would have been handled at the McArdle site, while single men would have been housed at 911's facilities on Park Avenue. - The Editor)
Just a day off
I wonder how many people chose to take off Monday (May 1), the day without immigrants, just to sleep in and have the day off. How many of them actually went to the protest and participated in the march on Ocean Drive?
I wonder how long welfare and Medicaid will last before they run out of money from the millions of illegal immigrants coming to this country, having children at the expense of our tax dollars, and being supplied government subsidies to live off of?
I don't supply any answer to these questions. I leave that to our nation's government. The question is, when can they agree on a solution to help honest citizens become free from the weight of millions of illegal immigrants who come to America for a free ride?
Cory Langford
Helping out
What a pleasure to open Sunday's (April 30) paper and see the article about 25 Tuloso-Midway NJROTC members participating in the Adopt-A-Beach Spring Clean-up. Many of the T-M NJROTC members participated in the Northwest Relay for Life event on Friday night.
These young people and their faculty sponsor, Russ McPadden, are currently to be congratulated for their community service participation.
In addition to raising funds for the Relay for Life, these young people assisted with the relay set-up, luminaria event, children's playground, etc., and when the relay was cancelled about 1 a.m. Saturday morning due to weather conditions, several of the T-M NJROTC team members were helping to clear the relay site before leaving.
Roses to Russ McPadden and his T-M NJROTC group.
Nancy Smith
Great show
Wynn Seale Fine Arts Academy Middle School, on Holocaust Remembrance Day, produced a compelling tribute to this special occasion. Under the direction of Ms. Wendy Bable and Mr. Rob Carey, the tragic Holocaust event was brought to life in multimedia: dance, music, drama, images . . . When the play finished, the audience was completely silent. It was so well done.
Wonderful! We're lucky to have such dedicated and talented teachers in our midst. Thank you, and please keep up such great work.
Joe Pierce
Does own work
In regard to Mr. Arturo Cortez Sr.'s letter on April 28, "Who does work?":
I wash my own car. No illegals required. College students are the major restaurant workers. No illegals required. Legal migrant workers and machinery will pick fruits and crops. No illegals required.
I'm my own mechanic, or a reputable mechanic shop will fix my car. No illegals required. I clean my own house. No illegals required. MHMR does the cleaning where I work. No illegals required.
The term "Hispanic" came into use when President Ronald Reagan was in office. It was to honor the accomplishments of the Spanish and their descendants in this country. Hispanic Heritage Month, not Mexican Heritage Month.
Anyone from any race or culture who is of Spanish descent can be considered Hispanic. If you are Hispanic, you are not indigenous to North, South, or Central America, which includes Mexico. Part of your ancestry might be indigenous to the country.
Mexico did not exist until the early 1800s, when it gained its independence from New Spain, which was part of Spain.
Thomas Gomez jr.
Pricey, but plentiful
Re: gasoline prices
It's called supply and demand, or the free enterprise system. And it generally works very well if the government refrains from messing with it.
Meanwhile, consider this choice: Which would you prefer? (1.) Gasoline costing $4 per gallon, but you can get all you want, or (2.) gasoline at $1 per gallon, but no one has any?
Roy Beaver
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text:
Hormonal Methods of Birth Control (cont.)
Medical Author:
Melissa Conrad Stöppler, MD
Melissa Conrad Stöppler, MD
Melissa Conrad Stöppler, MD, is a U.S. board-certified Anatomic Pathologist with subspecialty training in the fields of Experimental and Molecular Pathology. Dr. Stöppler's educational background includes a BA with Highest Distinction from the University of Virginia and an MD from the University of North Carolina. She completed residency training in Anatomic Pathology at Georgetown University followed by subspecialty fellowship training in molecular diagnostics and experimental pathology.
Medical Editor:
William C. Shiel Jr., MD, FACP, FACR
William C. Shiel Jr., MD, FACP, FACR
Dr. Shiel received a Bachelor of Science degree with honors from the University of Notre Dame. There he was involved in research in radiation biology and received the Huisking Scholarship. After graduating from St. Louis University School of Medicine, he completed his Internal Medicine residency and Rheumatology fellowship at the University of California, Irvine. He is board-certified in Internal Medicine and Rheumatology.
In this Article
What are advantages and disadvantages of hormonal birth control methods?
Advantages of hormonal methods of birth control include that they are all highly effective and their effects are reversible. They do not rely on spontaneity and can be used in advance of sexual activity.
Disadvantages of hormonal methods for birth control include:
Oral hormones: The pill
Reader Stories
The combination pill contains the hormones estrogen and progestin, a form of progesterone. When a woman uses the combination pill, the eggs in her ovaries do not mature and she does not ovulate. She doesn't become pregnant because no egg is available to be fertilized by a sperm.
The traditional combination pill comes in 21-day packs or 28-day packs depending on the manufacturer. The 21-pill pack has pills for 21 "on" days and no pills for the seven "off" days that follow. The 28-pill pack has active pills for the first 21 "on" days and seven inactive (placebo) or reminder pills for the following seven "off" days.
New preparations have been developed that allow for extended or continuous use of combination pills for months at a time. These products allow for a reduction in the number of menstrual periods a woman experiences.
The minipill only contains one hormone, progestin. Progestin thickens the cervical mucus, making it more difficult for sperm to pass through the cervix. It also makes the lining of the uterus less receptive to the implantation of a fertilized egg. The progesterone-only pill is sometimes recommended for women who have medical reasons for which they must avoid taking estrogen hormones. (These reasons can include liver disease, certain types of blood clots in the veins, breast cancer, and uterine cancer.) In addition, it is often recommended in nursing mothers because it has no adverse effects on breastfeeding. Indeed, extended breastfeeding, as well as delay in the need for formula supplementation has been observed in breastfeeding users of the minipill.
How is the minipill taken?
The minipill is taken every day. There are no "on" or "off" days with the minipill.
Medically Reviewed by a Doctor on 2/2/2015
Patient Comments
Viewers share their comments
Hormonal Birth Control - Methods Question: What type of birth control do you use? Did you have to try several methods before finding a satisfactory one?
Hormonal Methods of Birth Control - The Pill Question: Please share your experience with the pill for birth control.
Hormonal Methods of Birth Control - DMPA Question: Please share your experience with DMPA as birth control.
Hormonal Methods of Birth Control - Ortho-Evra Question: Please share your experience with the contraceptive patch for birth control.
Hormonal Methods of Birth Control - Vaginal Ring Question: Please share your experience with the vaginal ring for contraception.


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20120712_us_new york
New York and at last LA SEASON PREMIERE N E W Y O R K • T h u r s d a y , J u ly 1 2 , 2 0 1 2 LA glam vs. B LA glam vs.
NYC's #1 FREE DAILY THURSDAY, JULY 12, 2012 02 new york 1 She's the little spoon: Snuggle up for $60 Never underestimate the pow- er of the human touch. At least, that's the business model that Penfield, N.Y. woman Jackie Samuel is bank- ing on. About a month ago, she launched a website that offers a solid hour of cuddle time in ex- change for a cool $60. "I really just wanted to cud- dle," the upstate New York resi- dent told Metro. On her site, The Snuggery, Samuel showcases herself as an advocate for the healing power of touch. With photos that show her in cozy, curled up poses dressed in pajamas, Samuel states that Americans are deprived of enough non- sexual touch and that's why she is here to help. Samuel said she has looked into getting certified for her snuggle sessions, but found that the only certification avail- able was for people looking to host group snuggling parties. Samuel just wanted to do indi- vidual cuddling. When she placed an ad for her snuggle services in the back of her local newspaper, business started to flow in. "There are different kinds of cuddling positions, but I typi- cally always start out spooning. And I am pretty small, so usual- ly I'm the little spoon," Samuel said. METRO/CG Billboard draws fury from Israelis WESTCHESTER. The Anti- Defamation League criti- cized a billboard campaign in Metro-North train stations yesterday, saying the posters incor- rectly accuse Israel of tak- ing land from the Palestinians. "The Israeli-Palestinian conflict is extremely com- plex and cannot be sum- marized in a series of four maps," said the group's New York director Ron Meier. The maps show an ex- pansion of Israeli land from 1946 to 2010. They are sponsored by the Committee forPeace in Israel. METRO/DB Rescue saves window crew MIDTOWN. Two stranded window washers were res- cued yesterday from out- side a building in Midtown after their scaf- folding broke on the 42nd floor, according to the New York Post. The workers, one believed to be in his 60s, were stuck outside 1177 6th Avenue for about an hour, according to the pa- per. Firefighters had to cut power to the scaffolding before bringing the men in through a window. The FDNY said they were unin- jured. METRO/DB The signs have angered some. Occupy Wall Street link to murder may be error A DNA link that may have con- nected the Occupy Wall Street movement to an unsolved 2004 murder may now be the result of a lab goof, according to reports. On March 28, activists used chains to open the emergency gates at several subway sta- tions, prompting free rides in protest of MTA fare hikes. A sample collected by po- lice from a chain used at the Beverley Road subway station in Flatbush reportedly matched DNA gathered from a CD player that was found near the dead body of 21-year-old Sarah Fox in 2004. But last night, police sources told both the New York Post and the Daily News that the DNA may have been left by the same lab technician who handled both the CD player and the padlock. "It was a total screw up," one anonymous cop told the Post. "What are the chances that the killer came in contact with this chain and left his DNA on it all these years lat- er?" said another skeptical cop. Fox's nude body was found after she disappeared near In- wood Hill Park during a run. When Metro asked, Occupy Wall Street denied that it had anything to do with organiz- ing the March 28 subway protest. "After it happened, a lot of media gave credit to OWS, but we don't actually know the people who organized it," Oc- cupy Wall Street press team member Linnea Paton told Metro yesterday morning. The activists who placed the chains at Beverly Road sta- tion were masked, according to police surveillance footage. The NYPD released the sur- veillance video earlier this year, which shows the masked vandals propping open the subway gates with padlocks and chains. When asked about tweets that Occupy Wall Street ac- counts made in March spread- ing the word about the sub- way protest, Paton responded, "A lot of people were excited to see that type of protest hap- pen, but in terms of organiz- ing it, we did not. It didn't come from one of our working groups." DNA recovered from padlock after subway stunt matches 2004 murder But law enforcement sources now saying DNA may be contaminated Police released photos of the suspects chaining open gates at the Beverly Road subway station. Grab a pillow, she's ready. COURTESY OF JACKIE SAMUEL Online post brags of stunt On March 28, OccupyWall- Street.org posted a release online crediting OWS pro- testers and local union work- ers with the padlocking: "This morning before rush hour, teams of activists, many from Occupy Wall Street, in conjunction with rank-and-file workers from the Transport Workers Union Local 100 and the Amalga- mated Transit Union, opened up more than 20 stations across the city for free entry," read the post. Transport Workers Union Local 100 spokesperson Jim Gannon said it's possible union members were in- volved in the protest,but would have been disciplined if they were caught. "If they were there, they did it on their own without any encouragement from the union,"Gannon told Metro. "I haven't seen anything that shows any of our people were there." No arrests in case yet No arrests were made dur- ing the March 28 action. No members of OWS were questioned by police yesterday, said OWS attor- ney Norman Siegel. When asked, police said they weren't questioning OWS members. The lab worker who may have mistakenly tainted the DNA will be disciplined. METRO/CG Who was Sarah Fox? Fox, a Pennsauken, N.J. native, was studying acting at Jul- liard in 2004. A search was launched when she didn't return home from a run. Six days later, her body was found in tulip petals in Inwood Hill Park. METRO/CG CASSANDRA GARRISON firstname.lastname@example.com COURTESY OF NYPD In the news 1 ,2 3 1 1,231 new NYPD recruits were sworn in by Police Commissioner Raymond Kelly yesterday at Queens College.This year's new recruits are particularly diverse; a sig- nificant number of recruits were born abroad from countries including Ecuador, Nige- ria, Thailand and Russia. METRO/DB In the news Shark for sale? A man has been trying to sell a small live shark on the sub- way, reported Gothamist yesterday. A source told the site that the entrepre- neur had caught the fish at Coney Island after it tried to bite him and was now sell- ing it for $100. Last seen on the J train, the man was carrying his little shark in a dis- posable cooler. PETA officials told Gothamist that the man may be "bitten" again after the Department of Envi- ronmental Conserva- tion finds out about his fishy business ven- tures. METRO/DB


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23 Mar 2014 09:28:00 AM
And Now He's Fired: Will Chope Fired from UFC After Shady Past Surfaces
UFC Fight Night 38 is only hours away but it's already causing quite a stir in the headlines. The reason? Will Chope was fired from the UFC this morning after an article from Bleacher Report exposed the fighter's sordid past.
Chope was discharged from the Air Force in 2009 due to repeated instances of domestic abuse. The final straw was assaulting his wife in that same year, and threatening her with a knife. Here are some of the details from the official Air Force Court of Appeals documents:Read More DIGG THIS


text: The Boomerang Flower wiki last edited by DeF on 04/04/14 04:01AM View full history In Super Mario 3D Land/WorldPeach in her Boomerang Suit in SM3DW.Boomerang Flowers can be obtained from question mark blocks or by defeating Boomerang Bros. Upon picking up a Boomerang Flower, Mario will sport a blue Koopa shell on his back along with a protective helmet and matching shoes and over a red suit. In Super Mario 3D World, the color of the suit and boomerang corresponds to the player character (Toad, Peach, Luigi, Rosalina or Mario). From Super Mario 3D Land to Super Mario 3D World, the range of the boomerang has been extended to cover a greater distance across the larger levels.In Mario Golf: World TourPlayers can collect the Boomerang Flower during a match and in turn it will increase their fade and draw abilities.In Mario Kart 8The Boomerang Flower provides the driver with a boomerang that can be thrown three times with the potential to hit and knock over enemies on its way.


text:
A process for handling communications and transactions with at least one server that is prepared to accept at least one associated command. A local agent includes means for receiving an abstract request from a user, that is to say a request that only includes partial information regarding the particular service that is desired. The local agent includes means for analyzing that abstract request and for mapping it to one corresponding server, and one particular command for accessing that server. The local agent then constructs an aggregate request that is based on that particular command, and further including additional information that the agent extracts from a local profile. This results in an aggregate request that is transmitted through the network to the corresponding server. The server may then process the aggregate request and provides a comprehensive response which, when received by the local agent, can then be forwarded to the user for the purpose of completing the transaction. Alternatively, the local agent may determine the occurrence of a predetermined condition of insufficient resources for initiating the preparation of a contextual request for transaction.
1. Process for assisting a transaction between an user and at least one remote server (3, 4), the or each remote server (3, 4) being prepared to process at least one predetermined command, said process comprising:
receiving (21) an abstract request formulated at a client computer and containing incomplete information identifying a potential transaction;
analysing (22) said abstract request and mapping it to a corresponding one of said remote servers (3, 4), and to one of said predetermined command;
constructing (23) an aggregated request based on said mapped command, enriched with data extracted from a local profile (14);
transmitting (24) said aggregated request to said corresponding server (3, 4);
receiving (25) the answer from said corresponding server (3, 4) and displaying the answer to the user for completing the transaction.
2. Process according to
claim 1
3. Process according to
claim 1
4. Process according to
claim 3
5. Process according to
claim 4
6. Process according to
claim 1
7. Process according to
claim 6
8. Process according to
claim 1
9. Process according to
claim 1
10. Process for allowing a transaction between an user and at least one remote server(s) (3, 4), each of said at least one remote server(s) (3, 4) being prepared to process at least one predetermined command(s), said process involving the steps of:
detecting a condition of insufficient resources;
in response to said insufficient resources detection, automatically identifying one predetermined server (3, 4), and preparing a request for transaction;
completing said request for transaction with additional data extracted from a local profile (14);
transmitting said request for transaction to said predetermined server (3, 4);
receiving the answer from said predetermined server and displaying the answer to the user for completing the transaction.
11. A transaction aid for assisting a transaction between an user and at least one remote server (3, 4), the or each said remote server being prepared to process at least one predetermined command, said transaction aid comprising program code elements for carrying a method as claimed in any preceding claim.
12. A transaction aid as claimed in
claim 11
13. A transaction aid as claimed in
claim 12
14. A transaction aid computer program product having program code elements for carrying out a method as claimed in any of
claims 1
15. A computer program product as claimed in
claim 12
16. Use of DMI or WMI interfaces for collecting data representative of a computer profile for achieving an electronic business transaction.
17. An arrangement for providing electronic services comprising:
an agent located on a client computer for receiving a request and identifying electronic services corresponding to the request;
a list server for providing a list of services and one or more rules applicable to said services; the agent being arranged to repeatedly download the list of available services from the list server and select from the downloaded list one or more services to be made available to a user of the client computer by comparing a local profile with the rules thereby permitting modification at the list server of the offers that can be made to the user.
[0001] The invention relates to communication systems and more particularly to a process for facilitating a transaction between a user and a remote server.
[0002] The constant progress of the Information Handling System (I.H.S.) technology and that of the communication systems, particularly with the explosion of the Internet and intranet networks, have resulted in the development of an era of information. With a single personal computer, one can get a connection to the Internet network, and have direct access to a wide range of information and services, including electronic business applications. However, since any computer that is connected to the network is an information provider, the amount of information available is dramatically increasing, as is the difficulty for everybody to get access to the huge resources that are available. Typically, it is not rare that an Internet consumer has to surf through dozens of web sites and Uniform Resources Locator (URL) addresses and consult many pages before they get a direct access to the particular information they need. The web sites are continuously being developed and, even for one unique product manufacturer or service provider, the number of pages composing a web site tends to increase. The concept of agents and search engines—more or less sophisticated—has been introduced for improving the access to the information and for giving the possibility to the customer to delegate some specific tasks to automatic modules in order to simplify part of the searching process.
[0003] U.S. Pat. No. 5,877,759 assigned to Netscape Communications Corp. and entitled Interface for user/agent interaction shows an example of a user interface providing some assistance to the client user interface and an interface that is centred on autonomous processing of whole tasks rather than sequences of commands, and the detection of contexts requiring the launch of a process.
[0004] WO 98/47250 PCT application assigned to IBM Corp. and entitled Apparatus and method for communicating between an intelligent agent and client computer process using disguised messages illustrates an agent for the communication with a client and which uses a selector known by both parties to generate and interpret messages and thereby to effectively disguise confidential information transmitted in the message from third parties.
[0005] WO 98/43146 application assigned to IBM Corp., and entitled Intelligent agent with negotiation capability and method of negotiation therewith is another example of an improvement brought to a so-called intelligent agent.
[0006] Consider for example the use of the Internet network to access a computer product manufacturer or accessory server, it is clear that a non informed user—i.e. one without any particular expertise in the field of computer technology—still faces difficulties when he wishes to upgrade his computer, or buy new accessories. Indeed, to achieve this, he needs to gather essential information such as the serial and model numbers of this computer, the hard disk capacity and characteristics, the video card model, the type of chipset, the release of the BIOS . . . Such information is certainly not easy to gather for the non-informed user, but is none-the-less essential if the computer manufacturer is to make an offer correctly tailored to the user.
[0007] The size of the Internet network, while guaranteeing the diversity of information and services that are available, tends to become a barrier for non informed people who try to find their way through the web jungle and, certainly represents a potential waste of time for everybody, informed or not.
[0008] There is a definite desire in the public to facilitate the access to the huge amount of resources that are available on the Internet network.
[0009] It is an object of the present invention to carry out a new arrangement that substantially facilitates the access to the resources that are available on a network, such as an Internet or Intranet network, and particularly for users and customers that are not particularly versed in the technology of computers.
[0010] This object is solved by the present invention that is based on a local agent for handling communications with at least one server that is prepared to accept at least one associated command. The local agent includes means for receiving an abstract request that is entered by a user, that is to say a request that is assumed to contain only partial information that is needed regarding the particular service that is desired. The local agent has access to a list of servers and includes means for analysing that abstract request and for mapping it to one corresponding server, and one particular command for accessing that server. The local agent then constructs an aggregate request transaction based on that particular command, and which further includes the additional information that the agent extracts from a local profile. This results in an aggregate request that is transmitted through the network to the identified mapped server. The server can then process the aggregate request and provides a comprehensive response which, when received by the local agent, is forwarded to the user for the purpose of completing the transaction. A request from the user in the context of his or her unique environment has thus been translated to the fully detailed request required by the manufacturer who then constructs the appropriate user-tailored response.
[0011] Preferably, the local agent handles the HTTP standard protocol and the aggregate request is a GET request complying with the HTTP standard which comprises a query string including information based on the abstract user's request as well as the additional information extracted from the profile file. HTTP is attractive as it is well known by firewalls and other internet nodes, and thus can pass where other protocols may be blocked. The use of the HTTPS [RFC 2660] protocol is a simple extension to the approach, and which permits secure and private communication of the profile data between user and manufacturer.
[0012] In one embodiment, the local agent includes means for collecting internal parameters that are extracted from the basic information handled by the System Management Basic Input Output System (SMBIOS). This can be done directly by accessing the tables constructed in RAM by the boot code or by means of an executable file accessing the Distributed Management Interface (DMI) or Windows Management Instrumentation (WMI). By constructing a machine profile via these resources, traditionally used for corporate asset management, the local communication agent 11 allows the user to formulate an abstract request such as "/need some memory for my computer", which can then be processed and enriched with additional details needed for the particular request being considered: i.e. the type of the memory, the memory speed characteristics, the model of PC, and so on.
[0013] Preferably, the abstract request is received by the local agent in natural language and the profile contains both technical data extracted from the BIOS information, and user's profile data. Variants of the user interface e.g. one using the wizard approach can be layered on top of a natural language foundation.
[0014] In one embodiment, the local agent comprises means for detecting some predetermined conditions of insufficient system resources, such as a lack of memory for instance. These conditions are mapped to one particular Accessories server, with one corresponding command, such as a BUY command with appropriate arguments. Upon the detection of those predetermined lack of resources conditions, which may occur on installation of a new software package, the local agent is automatically launched. A request for transaction is then prepared and transmitted to the identified Accessories server-for the purpose of submitting a transaction to the user.
[0015] Preferably, the server's response is formatted in accordance with the Hypertext Markup Language (HTML) standard, and the local agent directly pushes the response received from the Server, e.g. the Accessories server, into a web browser for the purpose of allowing the user to complete the transaction. This arrangement permits the agent to automatically execute the first steps of the negotiation without involving the user who nevertheless gets control of the negotiation at the final stage when the local communication agent pushes the last proposal into the web browser. The user keeps the control of the last but essential step of the transaction while all the preceding ones that require the gathering of a great number of pieces of information, can be automatically handled by the local agent.
[0016] The close interaction between the web browser and the local agent permits to reduce the size and complexity of the latter, thus facilitating its download over the internet.
[0017] More particularly, the local agent includes means for regularly accessing a service list server and for downloading a file comprising the authorized list of servers to which the abstract request will be mapped.
[0018] Embodiments of the invention will now be described by way of examples only, with reference to the accompanying drawings, wherein:
[0019]FIG. 1 illustrates the basic architecture where a local agent in a user's computer can access different servers and different transactions.
[0020]FIG. 2 is a flow chart illustrating the process that is executed by the local agent 11.
[0021]FIG. 3 is a flow chart showing the messages exchanged between the local agent and one server, in a first embodiment involving an accessory server.
[0022]FIG. 4 shows a second embodiment involving a Service list server for maintaining a list of servers that will be used during the mapping process of the local agent.
[0023]FIG. 5 is a flow chart illustrating, in the second embodiment, the different messages being exchanged between the local agent 11, a Service list server 5 and a travel agency server.
[0024] As will be shown below, the negotiation process is handled by means of a so-called local communication agent that is embodied in the form of Java code for instance. In view of the small size of the latter, it is even possible to contemplate the downloading of the local agent via the internet. However, it is clear that the preferred embodiment is where the code has been loaded into the user's computer during the manufacturing process. While the local agent may be used for accessing different kinds of service providers and servers, the description below will focus on the example of the access of an Accessories server for the purpose of upgrading the user's computer. It will be shown, with that example, how easy a transaction can be made between the user who wishes to buy an accessory for his computer and a server, even if that user is not well versed in computer technology.
[0025] As shown in FIG. 1, a user's computer 1 is connected to a communication network 2, such as an Internet or Intranet network for instance. In this way, he may access to multiple different service servers 3 and 4. For example, server 3 is an Accessories service set up by a manufacturer or reseller, which is prepared to accept and process purchasing commands, while server 4 may be directed to a travel agency service dedicated to receive air-flights booking or reservation commands.
[0026] The user's computer 1—or client—includes a local communication agent 11 which can access a local service list 13 for the identification of a set of servers; and can interact with a web browser 15. Web browser 15 is a conventional browser such as, for instance, Internet Explorer 4 or 5 (manufactured by Microsoft Corp.) or Netscape Explorer (manufactured by Netscape Communications Corp. An internal system service 12 is used for automatically gathering technical parameters regarding the user's PC, and for storing them into a profile file 14 as will be described hereinafter.
[0027] With respect to FIG. 2 there is shown the basic process that is executed by the local communication agent 11 for automatically constructing a contextual request for transaction. In step 21, the local agent waits for a user's action, for instance the actuation of one predetermined key, or clicking on an icon. In response to the user's action, local communication agent 11 causes the display of a window where the user may enter a text, which may be expressed, in one embodiment, in natural language. However, in another embodiment, the local agent 11 may use a wizard interface, similar to those known from the Windows 98 operating system marketed by Microsoft Corp. In the preferred implementation the window is actually a standard web browser, which interacts with the agent as a web server. The user interface in this case is written in HTML code supplied to the web browser when the initial connection is made. In an alternative embodiment, the user interface HTML can be located on a remote server and not locally. This permits easy integration of the approach in to the existing web structures. Whether the HTML code is local or remote, the action of the agent on receipt of a request is identical in all respects.
[0028] Whatever the particular way being used for entering the request for transaction, it should be noticed that, generally, the request is not sufficient since it normally lacks the essential data needed for processing the transaction; indeed the goal of the process hereinafter described is that as many details as possible can be ignored by the user. In the case of an Accessory purchasing request, for instance, the normal request would require that the user enters the precise characteristics of the accessory which is desired, which might depend upon some internal characteristics of his machine.
[0029] The process which will be described in detail hereinafter shows how the local communication agent 11 allows the user to enter only partial information—referred to in the following as an abstract request since it only contains some basic incomplete information—and process it for completing the transaction.
[0030] In step 22, the abstract request entered by the user is analysed by local communication agent 11. Natural language analysing techniques can be used for that purpose among other existing techniques. These will not be further described, however it is sufficient to notice that the local communication agent analyses the user's abstract request and searches the key words that are therein incorporated, for the purpose of mapping them to one particular server extracted from service list 13, and to one particular command that that server is prepared to process. It should be noticed that, normally, one server is prepared to access different kinds of commands, each one having different possible arguments. For instance, should the user formulate the following abstract statement "I want to buy memory for my computer", the local agent 11 then understands, in step 22, that an accessory server is appropriate, with the identification of a particular buy command, having the following attribute or argument: memory. Basically, the local agent includes means for translating the abstract request that is formulated by the user into the identification of one particular server, and one particular command with the appropriate arguments.
[0031] It should be noticed that, in one alternative embodiment, the local communication agent 11 may be initiated without any action from the user. Indeed, it may be advantageous to fit agent 11 with means for detecting the occurrence of some predetermined conditions which are representative of a state of insufficient system resources, e.g. a lack of memory resources. In addition, review of the machine resources after installation of new software is both a simple but effective approach. Certain software is known to require or benefit from particular hardware resources, and the user who installs new applications on a machine can be expected to be receptive to the information that new software may require additional resources. Information about software installed on a Microsoft Windows machine is conveniently concentrated in the registry, which can be searched to obtain a list of software installed.
[0032] Upon the detection of those predetermined conditions, the local agent can be automatically launched or triggered without any request from the user, and the particular condition is mapped to a particular server, for instance an Accessories server, with a particular command, for instance a BUY command, to which is associated the appropriate arguments (memory for instance). It should be noticed that the local agent may even use the internal registers handled by the operating system, for instance Windows operating system, to evaluate a need in the system resources in view of the amount of software applications being installed. This results in an automatic resources evaluation for the purpose of guaranteeing the user an optimum configuration and operating of the user's computer.
[0033] In accordance with the particular command identified in step 22, either from the user's abstract request or alternatively from the detection of a lack of system resources condition, local agent 11 then prepares the construction of an aggregate request for transaction, in step 23. To achieve this, local agent 11 calls the system service 12 for collecting some data representative of the configuration of the user's computer. In one particular embodiment of the invention, System service 12 maintains a profile on the machine, constructed using a piece of software—a so called sysinfo.exe executable file—which is launched for accessing internal technical parameters which are loaded into the BIOS layer. The sysinfo.exe file will normally be installed into the user's computer at the same time as the agent, and will be executing when the agent starts, e.g. when the machine boots. In the case of a agent being downloaded from the Internet network, for instance under the form of a Java applet, the execution of the latter will first result in the installation of the sysinfo.exe application for the purpose of gathering the internal parameter of the user's computer. As known by the skilled man, the use of Java applets in this manner requires them to be signed, and for the user to explicitly give permission for the applet to go outside the "sandbox". Because of this, an applet approach, while possible, is not the preferred implementation.
[0034] Once installed, the sysinfo.exe executable file extracts system information directly from the SMBIOS tables, or interrogates the Distributed Management Interface (DMI, or Windows Management Instrumentation (WMI) as known from Microsoft. As known by the skilled man, the DMI interface is an Application Programming Interface (API) that consists of a set of routines that are called for accessing the information stored within the BIOS layer. Basic information relating to the DMI programming interface can be found at the address http://www.dmtf.org/spec/html.
[0035] By using the DMI or WMI interfaces, or by accessing directly the SMBIOS level, the sysinfo.exe executable file accesses the different tables contained in the System Management BIOS (SMBIOS) for the purpose of reporting comprehensive information regarding the user's configuration, and required for completing a request for transaction. Such information includes the type of processor, the type of chipset, the number of hard disk drives, the particular graphic card being used, the serial number of the display, the reference of the operating system and so on.
[0036] Once the different relevant parameters are gathered from the DMI or WMI interface, the local communication agent then constructs, in step 23, an aggregate request containing the command to which the user's abstract request was previously mapped. In addition to that command, the request for transaction is completed with the relevant information that is reported by the sysinfo.exe executable file, and useful for processing the transaction. It should be noticed that while this first embodiment completes the user's abstract request with the additional data which is extracted from the SMBIOS tables, the local agent may, in another embodiment, add additional data which may be extracted from a user's profile and mix the latter with the technical data representative of the user's computer configuration. This finally produces comprehensive information that is useful for processing a request for transaction.
[0037] In step 24, the aggregate request is transmitted through the network. It should be noticed that the local communication agent 11 may take advantage of the wide generalization of the Internet protocols, and particular the use of the Hypertext Transfer Protocol (HTTP). In the preferred embodiment, the local agent issues a request for transaction which is embedded into a HTTP GET request which is recognized at every level, and particularly by every Proxy. The particular format of the HTTP GET request is defined in the well-known rules laid down in the Request For Commands (RFC) 188.8.131.52, which are available at the following address http://www.w3.org/protocols. Since those rules are well known to the skilled man, they will not be elaborated further on. Use of the secure version of HTTP, HTTPS (RFC 2660) is an extension, which enables the protection of the users privacy by encrypting the profile information in transit.
[0038] In one embodiment, the HTTP GET request comprises a query string which is introduced by a question mark, and which details the aggregate information that was assembled in step 23. Considering the particular example of a BUY request for an argument memory which is to be processed by the local agent, and transmitted to an Accessories server, the query string is sent to accompany the request for purchasing memory, by means of the following HTTP GET request:
[0040] accservice.hp.comlval buy?memory&processor=
[0041] Prototype+PIl&memory=128MB&graphics=Cirrus+Logic+
[0042] 5465&disk=C%3D2GB%2CE%3D2GB%2CF%3D2GB&cdrom=CDROM32x&sound=SoundBlaster+
[0043] Compatibles&keyboard=PC%2FAT+Enhanced+Keyboard+%28101%2F102
[0044] Key%29&mouse=Microsoft+PS%2F2+Port+Mouse&os=NT+4.0&seriai=012345678HTTP/1.0
[0045] User-Agent: Java 1.2.2
[0046] Host: glubs67.grenoble.hp.com:8093
[0047] Accept:text/html, image/gif, image/jpeg, *; q=0.2, */*; q=0.2
[0048] Request for memory
[0049] As it appears above, the HTTP GET request's query string starts with the particular command identified during step 22. In addition, the query string details information taken from the PC profile, constructed automatically using the sysinfo.exe executable file. Local agent 11 can then construct an aggregate and comprehensive request that contains all the information and the details that may be useful for processing the BUY request, with the BUY command and arguments.
[0050] In step 24, that aggregate request is transmitted to the server, that is to say Accessories Server 3 of FIG. 1.
[0051] Accessories server 3 receives the aggregate request and processes it for the purpose of elaborating a transaction proposal. To achieve this, it extracts the different elements contained into the query string, the BUY command accompanied with the associated arguments, for the purpose of elaborating a full and comprehensive proposal for transaction. That proposal may take different forms but, in one preferred embodiment, the server takes advantage of the existence of a web browser in most computers. Therefore, when the proposal has been elaborated by the Accessories server 3, the latter is embodied into a Hypertext Markup Language (HTML) page that comprises all the elements of the transaction proposal.
[0052] That HTML page is received by the local communication agent, in step 25, which can then push it into the web browser 15 for the purpose of displaying it to the user. It therefore appears that the local agent 11 handles all the steps of the negotiation process that are necessary: the determination of the precise server, the command, and the extraction of the appropriate parameters from the profile relevant to the particular transaction being considered. Only when the negotiation process reaches the step where an accurate proposal can be made to the user with all the elements being determined, then the local agent uses the web browser for a manual operation from the user, so as to let the latter decide whether or not to accept the result of the negotiation process. All the preceding steps are automatically executed for the purpose of facilitating the access to the transaction. It should be understood that the interaction developed between the web browser and the local agent entails a significant advantage. It permits to reduce the size, the complexity and the cost of the software code required to implement the local agent, since a web browser is generally available on any machine. The reduction in the size of the local agent can even make it feasible to download the latter via an Internet network. More importantly, the use of a web browser as the user interface tool means that the user, once sending in a request, will receive the response in the same window—no new window will be opened. In addition, as the user already is within the web browser, transferring to "manual" web-browsing mode to accept a purchase, for example, is automatic.
[0053]FIG. 3 illustrates the different messages that are exchanged when processing the transaction executed by the local communication agent 11. Upon request of the user, as referenced by arrow 31, the agent constructs the comprehensive aggregate request that is transmitted to the Accessory server, as shown by arrow 32. The Accessories server can then process the aggregate request that is based on the abstract user's request, and further comprises the additional details that are extracted from the user's computer profile via the sysinfo.exe executable file. The Accessories server can then process the request and transmits a contextual response in an HTML format, as illustrated by arrow 33. Local agent 11 then pushes the HTML response to the web browser, as referenced by arrow 34, and displays it to the user who may or may not complete the transaction.
[0054] In a second embodiment, the local agent 11 includes a means for regularly downloading a list of the different services that will be used for implementing the user's abstract request. There is also a reference to information that enables the agent to map user requests to these services. This is illustrated in FIG. 4 which shows the interaction of an additional server—referred to as a Service list server 5 or publisher—(all the unchanged elements keeping their original references) which maintains a list of the different servers, for the purpose of regular downloading of the latter into the local Service list file 13. In one particular embodiment, the list of the servers will comply with the known XML structure which is defined by the World Wide Web Consortium (W3C) and which is associated to Document Type Definition (DTD) file. The DTD file defines the rules for how the elements, attributes, and other data in an XML-encoded profile are defined and logically related. In one embodiment, Accessories server 3 will have used the Service List server 5 to know the location (URL) of the Accessories server, and to obtain information on what request should be mapped to it. The Service List server 5 allows new services to be added, old services to be modified, and even the list location itself to be modified by permitting redirection.
[0055]FIG. 5 shows the messages that are exchanged in the second embodiment of the invention. For illustrating the wide range of applications of the abovedescribed process, a communication between a local agent and a travel agency server will now be considered.
[0056] As for the Accessories server, local Agent 11 may regularly poll the Service List server 5 for getting an up-to-date list of the current servers that will be used for the mapping process of the user's abstract request. The request for downloading the list is illustrated with reference to arrow 35, while the response is represented by arrow 36. The updated list is then transferred within the Service list file 13.
[0057] When the user requests the local communication Agent for a transaction, as represented by arrow 51, the user's input is analysed by the local agent. As for the purchase of a new accessory, the request formulated by the user is incomplete with respect to the desired service, i.e. an air flight reservation. Such a formulation could be, for instance, "I need an air flight reservation for Paris". The local communication agent then receives that abstract request and analyses it for the purpose of mapping the latter to the appropriate server—the travel agency server—and the appropriate command—a flight reservation.
[0058] The local agent then constructs an aggregate request based on the abstract user's request and which further includes additional information which is extracted from a profile file 14 containing information which is relevant to the user's profile. It should be noticed that the profile file should incorporate the user's personal data as well as the internal technical data relevant to the user's computer. The aggregate request may again take the form of a HTTP GET request having a query string based on the user's abstract request and the additional user's profile.
[0059] Once prepared, the aggregate request is then forwarded to the predetermined server—the travel agency server—to which the abstract user's request was mapped. This is represented in reference with arrow 52.
[0060] Optionally, the travel agency may request some additional data for processing the travel reservation aggregate request. In one embodiment, the travel agency server accesses the Service List Server 5 to obtain the location of other services which may be useful to complete the request, for instance financial servers. The travel agency request and the contextual response from the Service List server 5 are respectively represented by arrows 57 and 58.
[0061] Then, similarly as for the Accessories server, the travel agency server may construct a contextual response that contains the proposal for transaction. In that second embodiment, the response is formatted in the HTML format which is received by the local communication agent 11, as shown by arrow 53, which the latter can directly push to the web browser, as represented by arrow 54.
[0062] Additionally, while the invention was particularly described in reference with the widely used Internet Standard, with the HTTP protocols such as defined in the RFC 2616 for instance, it should be clear that this was only an example of embodiment and that other protocols can be used.
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Maria's Italian Kitchen
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email: firstname.lastname@example.com
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Cuisine: Italian
This Los Angeles-based chain serves meals quickly and at an affordable price. This of course means that it's always hopping with families and young people on dates. The pizza and pasta are good but not gourmet-quality. Then again, you get what you pay for. Considering the friendly atmosphere and the size of the plates, this neighborhood favorite is a definite hit. The crowds keep coming back, and you will, too. Check website for details.
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Writing Center: Sentence Wheels (Resource Book Only) eBookGrade 1|Grade 2|Grade 3|Grade 4
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This trait-based writing center activity provides an interesting way for students to create sentences: the subject is on the center wheel, verbs are on the middle wheel, and 'where' or 'when' phrases are on the outer wheel. This unit includes teacher directions, sample wheel (a bear), and blank wheels to create new sentences.
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Rua attempts to solve Machida's riddle at UFC 104
LOS ANGELES Although nobody in mixed martial arts has any real idea how to beat Lyoto Machida, nobody can accuse Mauricio "Shogun" Rua of not giving it his best shot.
After four solid months of training and strategizing, Rua will attempt to solve his sport's greatest riddle on Saturday night at Staples Center in the UFC's first show in Los Angeles in more than three years.
Machida (15-0), the UFC's light heavyweight champion, has baffled every opponent he has faced during six years of competition on four continents. The Brazilian karate expert has trained in everything from sumo to boxing, and he employs that unique wealth of knowledge to flummox everybody who challenges him.
With an attack based more in the traditional martial arts than in wrestling or other disciplines, Machida's clever positioning and angles lead to big strikes – and he's only getting better, Rua realizes with a gulp.
Machida has yet to lose even one round in a UFC fight, and he stopped his last two opponents – Thiago Silva and Rashad Evans, both previously undefeated – in spectacular style, taking Evans' title and moving into MMA's elite handful of top fighters.
"Every time I step in the octagon, my goal is to become a better fighter," Machida said through an interpreter. "That's my goal every day, is to train on new things, to evolve, to apply the new skills that I'm learning."
It's a brutally tough assignment for Rua (18-3), a fellow Brazilian who has beaten Chuck Liddell and Rampage Jackson in a solid career. Rua earned a title shot with two entertaining victories earlier this year, and since knocking out Lidell six months ago he's been out of the octagon preparing for Machida.
"Lyoto is a different guy, a different fighter from the other athletes," Rua said. "For most athletes that you face, you just need to train, adapt to little things, but train as you regularly do and fight them. But Lyoto is a different guy with a karate background that's well-adapted to mixed martial arts."
Machida doesn't appear to be letting up in what could be a long run with the title, either. He claims he has avoided the pitfalls of fame that come with the light heavyweight title, although he has become a big celebrity in his hometown of Belem, a large city in northern Brazil.
Machida will have eight consecutive UFC wins if he beats Rua, tying the second-longest streak in league history behind Anderson Silva's 10 victories.
"There's a lot of distractions, a lot of people coming at you," Machida said. "But thank God I have a team around me that kind of protects me from that and just helps me stay focused."
Heavyweights Cain Velasquez and Ben Rothwell will meet on the undercard of a rare show in Los Angeles for the UFC, which is headquartered in Las Vegas. Although Machida is a remarkable talent, his relative lack of stateside fame – and the similarly limited U.S. drawing power of Rua – might make the card a tough sell with a Southern California football game and Game 6 of the Los Angeles Angels' AL championship series against the New York Yankees on the same night.


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Intermodal powers U.S. freight traffic gains
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How BNSF is leveraging a record $4.3 billion in capital investment.
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From 10 November 2014, the Plumbing Industry Council will disband and the plumbing licensing, compliance and disciplinary functions will be moved over to the Queensland Building and Construction Commission (QBCC). This transfer aims to reduce costs and improve regulation efficiency for the plumbing and drainage industry.
For information on ensuring you contract a licensed plumber, please visit the Who's doing your plumbing? page on the QBCC website.
The Department of Natural Resources and Mines will still assess applications and approve occupational gas work licences.
The changes are part of the Government's Ten Point Action Plan to overhaul building and construction industry regulation.
The Department of Housing and Public Works will continue to reduce the red tape, delays and costs associated with this type of building work for the building industry and home owners.
The Plumbing Industry Council would like to take the opportunity to thank all licensees for their commitment to the plumbing industry by protecting the public health, safety and environment for Queenslanders.
For more information on the changes and how it will affect you as a plumber, please read the frequently asked questions for plumbing and drainage licensee's.
For information about QBCC plumbers and drainers licences call 1800 682 021 (plumbing) or visit the QBCC website.
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text:
Dead Ghosts
Throughout the Earth and all the planets, Dead Ghosts can be found scattered about. For resurrecting these ghosts, players receive Grimoire points.
| Dead Ghost Locations
| The Tower
| Earth
| The Moon
| Venus
| Mars
| The Dark Below
|House of Wolves
| The Tower Locations
| Traveler's Walk
| Strategy Room
| Speaker's Chamber
| Tower Walk
| Earth Locations
| Breach
|Breach #2
|The Divide
|The Divide #2
|The Steppes
|The Steppes #2
|Forgotten Shores
|Forgotten Shores #2
|Lunar Complex
|Terrestrial Complex
|The Blast
| The Grottos
| The Moon Locations
| Archer's Line
| Archer's Line #2
| Anchor of Light
| Hall of Wisdom
| Circle of Bones
| The Hellmouth
| The Gatehouse
| Shrine of Oryx
| Temple of Crota
| Venus Locations
| Headlands
| The Shattered Coast
| Ishtar Academy
| Ishtar Cliffs
| Waking Ruins
| Campus 9
| Ishtar Commons
| Ishtar Commons #2
| Hall of Whispers
| Ember Caves
| Winter's Lair
| Endless Steps
| N/Gen Beach
| Dig Site 4
The Tower
The Tower contains 4 Dead Ghosts, 1 of them is only available during the Iron Banner event.
Ghost 01: Traveler's Walk
The first Ghost you can revive is up a flight of stairs to the left of where you spawn at the Tower. Head up the steps and follow the right hall to locate the Ghost resting on top of a crate.
Ghost 02: Strategy Room
The second Ghost in the Tower is down the stairs towards the Vanguard's strategy room. Before heading down the few steps to their table, turn to the right (near where the workers are... working). The Ghost is on the workbench against the wall.
Ghost 03: Speaker's Chamber
The third Ghost at the Tower is in the Speaker's chamber. Head to the North Tower and go up the stairs of to where the Speakers resides - the Ghost is on the footstool next to his bookcase.
Ghost 04: Tower Walk
The fourth Ghost can be found in the Tower Walk area, above the Hall of Guardians. You will see a large shutter style door. This door only opens during ongoing events. So far the known events are The Iron Banner and The Queen's Wrath. When the gate is open, go to the balcony at the far end that overlooks the wilderness beyond the City. The Ghost rests on a railing to the right between two pillars.
Earth has a total of 17 Dead Ghosts to find and collect in the base game.
Ghost 01: Breach
As you enter the large room: full of Fallen) at the end of the story tutorial A Guardian Rises, head underneath the catwalk on the left-hand side of the room to find a ghost underneath where you came into the room.
Ghost 02: Breach
Another Ghost can be found almost near the start of the game, going back as far as you can in Explore mode. Look for a Ghost up in the ceiling, he can be pretty tricky to spot!
Ghost 03: The Divide
At the far end of The Divide: to the right of where you exit The Breach), there is a large hollow cylinder. Inside, there is a dead Ghost on the ground.
Ghost 04: The Divide
As you exit The Breach you head between two buildings with a billboard between them. Use the large crates on the opposite side of the building to get onto the roof and recover the Ghost on the billboards scaffolding.
Ghost 05: The Steppes
On a small hill above the crashed ship: used in the Restoration Story mission), a ghost and loot chest are in the small shed atop the hill. Watch out for Fallen Dregs and Vandals!
Ghost 06: The Steppes
You can find another Dead Ghost on the way to the Mothyards. Look for the large canal separating the two regions and head towards the drain pipe to find a Dead Ghost in the foliage.
Ghost 07: Mothyards
After you obtain a Sparrow: or master double jumping) look for a downed aircraft with one of its wings forming a ramp towards a cave on the right cliffs. Jump from the wing to the cave entrance, and defeat the Fallen Captain inside, then look for the Dead Ghost on the left wall.
Ghost 08: Lunar Complex
Once you enter the Lunar Complex, make your way upstairs in the dark. Using your flashlight to guide your path, stay on the right wall until you reach a machine. The Dead Ghost can be found on top.
Ghost 09: Mothyards/Forgotten Shores
In the same room as Gold Chest #3, there's a crack in the wall on the opposite side of the room from the chest. The Dead Ghost is hidden inside.
Ghost 10: Forgotten Shores
Look for a destroyed boat on the right side of the shores near the cliffs. Enter the main cabin to find a Dead Ghost by the wheel.
Ghost 11: Forgotten Shores
Another Ghost can be found inside the complex down the stairs from the 2nd signal in the Story Mission The Warmind. Avoid the high level enemies and grab the Ghost.
Ghost 12: Terrestrial Complex
When entering the Terrestrial Complex from the Skywatch, head down a long hallway and look on the right side for a group of lockers. A Dead Ghost will be at the bottom of an open locker.
Ghost 13: Skywatch
Beneath the helipad: with the crashed helicopters), near the large Hive tower, there is a room accessible via a path through a hole in the side wall. Head down the path at the edge of the helipad and through the exploded wall. The ghost is on a desk to your right - also a loot chest in the ceiling above you.
| There is a high-level Hallowed Knight in this room. Have someone lure it away before attempting to recover this Ghost if you are unable to kill it yourself.
Ghost 14: Rocketyard
Upon entering the Rocketyard: from the Beginning of the "The Devil's Lair" level, jump up on the house to the left hand side, to find the Dead Ghost on the top.
Ghost 15: Refinery
Upon entering the refinery, you should see a small room with a Russian logo above the entrance and a white light. Go into the room and find the collectible on a shelf.
Ghost 16: The Blast
During "The Devil's Lair", you'll come to a section where you are fighting a large boss. Go towards the boss, and enter the door to its left, up the stairs and come to the collectible directly in front of you on the bench.
Ghost 17: The Grottos
Use your sparrow and follow the shoreline past Forgotten Shore, and you'll enter The Grottos. Keep hugging the coastline as much as you can, past the 2 level 20 enemies, and you'll eventually come to a pipe, with a collectible just off to the left of it.
The Moon
A total of nine Dead Ghosts can be found on The Moon.
Ghost 01: Archer's Line
From the spawn of the first level, go up the hill you'll see a large pipe with two white stripes and a yellow stripe in front of you. Near these stripes, jump on the structure to find a ghost.
Ghost 02: Archer's Line
From the above ghost, you see a shattered dome. Go here, and just to the right hand side of it, look down into the crack and jump down onto the ledge to jump to it.
Ghost 03: Anchor of Light
Come to this section and locate the main building with a giant satellite dish. You'll have to climb and jump up the girders in order to find the dead ghost on one of the supporting beams.
Ghost 04: Hall of Wisdom
Come through the hall of wisdom, and just beyond the large room with the glowing chandelier you should be able to spot this ghost off to the side on a ledge next to a large abyss/crater.
Ghost 05: Circle of Bones
Upon entering the area, follow the right hand side, down a hallway, and you'll end up near a "u" shaped window, where you want to jump on it's ledge. From the ledge, you can double jump to an area behind it. Now follow the railing on the side to find it.
Ghost 06: The Hellmouth
Upon entering Hellmouth from Anchor of Light, you should see a small camp to the right hand side. Enter the area, and into the first building you see to find the dead ghost.
Ghost 07: The Gatehouse
Entering The Gatehouse, immediately turn left and go up to the ledge to find the dead ghost.
Ghost 08: Shrine of Oryx
On your way to the final area, you'll come to a "tube" where a large amount of enemies will spawn and attack you. In this room, you'll see 6 structures that resemble ribs. On the right hand side of this "rib" room/tunnel, find the ghost on top of a pile of rubbish.
Ghost 09: Temple of Crota
You'll have to be playing the level "Chamber of Night" in order to be able to get this. Then descend into the Temple a few stories. You'll come to a large structure, and then if you follow the waypoint down some stairs, you'll come to another similar looking structure. As you enter the room, if you look up, you should see a small platform hanging pretty high up. You'll need to go across the room, and use some of the environment/objects, and double jump your way up to that ledge to grab it.
Venus has a total of 14 Dead Ghosts to collect.
Ghost 01: Headlands
Use your sparrow and head up the dirt path on your left. When you reach the pools of water, head to the one with rock formations sticking out of the water. Behind one of the rocks is the ghost.
Ghost 02: The Shattered Coast
In the area with all the rusted cars, look inside the car just before the torn down building to find the ghost.
Ghost 03: Ishtar Academy
Double jump to the right of the giant white beam of light, then make your way up to the third floor. Run forward to find the ghost on a bookshelf on the left.
Ghost 04: Ishtar Cliffs
When you reach the swamp area, turn to your left until you see a tree. Head near the rocks to find the ghost.
Ghost 05: Waking Ruins
As soon as you enter the Waking Ruins, make your way past the dilapidated structure in the center and take note of the lone tree. Hop onto the wall next to the tree and start jumping to the right to make it onto the roof of the building. Jump up to the highest part of the building to find the ghost.
Ghost 06: Campus 9
Behind the building with the satellite is a rock formation. Jump onto the corner of the wall to get up to a spot where you can jump to the ghost on the left.
Ghost 07: Ishtar Commons
When you see a red tarp hanging above you after you exit the building, find the ghost on the glass section of the next building right under the red tarp.
Ghost 08: Ishtar Commons #2
After you grab the first ghost in the area, head back to the start of this outside and area and follow the path on the left. There is a dead ghost inside one of the small rooms on the left.
Ghost 09: Hall of Whispers
Climb up the stairs that lead to the blue building. Climb the shorter stairs on your right until you reach a tree near the balcony. The dead ghost is resting on one of the branches.
Ghost 10: Ember Caves
Enter the Ember Caves from the Headlands area, find a cave opening on the right side of the area to find the ghost inside a cave.
Ghost 11: Winter's Lair
Once inside the lair, walk along the left wall and you'll find yourself in a cave. The ghost can be found in the back near purple crystal shards.
Ghost 12: Endless Steps
When you reach the room with the giant portal, look ahead to see a giant white beam of light. Head to the light and use structures near the light to start climbing up. Jump all the way up the flat wall and you'll find the ghost on the top.
Ghost 13: N/Gen Beach
This ghost can only be found in The Nexus mission. After clearing out all the enemies, head up the stairs. Take note of the small machine on the left as the ghost is behind it.
Ghost 14: Dig Site 4
This ghost can only be found in The Nexus mission. In the room with the large tank, find the office room and you'll find the ghost inside a sink.
Mars has a total of 18 dead ghosts to collect.
Ghost 01: Barrens
The first Dead Ghost can be found inside the base to the left of the base containing the first Gold Chest.
Ghost 02: Scablands
Head to the giant gate at the top of the hill. Walk under it, then walk along the back wall to the left. Hop onto the metal ledge to find the ghost.
Ghost 03: Giant's Pass
A single tree can be found in the back end of the area. Find the ghost hidden among the roots.
Ghost 04: Valley of the Kings
Pass the giant portal on the left and continue down the path.
Once you reach the cliffside, keep an eye on the right as the ghost sits on one of the ledges.
Ghost 05: Valley of the Kings #2
Before you trigger the end of the Exclusion Zone mission, hop on top of the outost and begin jumping up the rocks.
The Dead Ghost can be found on one of the lower rocks on the left.
Ghost 06: Firebase Rubicon
In the Firebase Rubicon, head to the left until you reach a cave. Enter it and you'll reach a tree. The ghost can be found near the roots.
Ghost 07: Iron Line
When you reach the giant gate, head to the left and jump up the blue pipes.
From there, hop onto the platform and double jump over to the small ledge on the pole nearby. Start boosting yourself up to reach the Dead Ghost above.
Ghost 08: Trenchworks
Once you enter Trenchworks, run forward and stay close to the right hand side of the area. Jump onto the rock to the left of the big worklight, then pick up the ghost up ahead.
Ghost 09: The Legion's Keep
Before you trigger the boss battle in The Garden's Spire mission, head over to the stone pillar. Enter the room underneath the pillar to find the Dead Ghost.
Ghost 10: The Hollows
Enter the building with the "CB" logo on the front. Once inside, use the boxes to jump up to the level above. The Dead Ghost can be found here.
Ghost 11: Dust Palace
Inside the Dust Palace, make your way to the second floor and use boxes to get yourself up onto the third floor. From there, jump onto the window ledges and keep jumping from ledge to ledge to find the ghost.
Ghost 12: Overwatch
Once inside the Overwatch, enter a room with the name "Clovis Bray" plastered above the door. Take a left at the top of the stairs, then grab the ghost at the desk with the computers.
Ghost 13: The Drift
Enter the area and take note of the two trees on the left. Hop up onto the left tree to find the ghost on its branches.
Ghost 14: Buried City
Hop onto the roof of the building in the middle of the section. Head to the right and grab the ghost behind the billboard.
Ghost 15: Freehold Station
Enter the completely dark room and look for the column with the TV. Hop on top of the TV to find the ghost!
Ghost 16: Tharsis Junction
In the second area, take note of the big gate. From the gate, walk all the way to the left to find the ghost in the dark.
Ghost 17: Upper Garden
After teleporting, turn around and start climbing up the rocks. From there jump to the ledges in front of you until you find the Dead Ghost.
Ghost 18: The Black Garden
After climbing up a set of stairs, turn to the right and keep walking in this direction. Just when it starts to look like you have reached the edge of the path, look down to see a stone that you can hop down to. Do so and turn the corner to find the final ghost!
The Dark Below
The Dark Below DLC has a total of 6 Dead Ghosts to find and collect.
Ghost 1: Seraphim Vault
Ghost 2: Seraphim Vault
Ghost 3: Seraphim Vault
Ghost 4: Chamber of Night
Ghost 5: Chamber of Night
Ghost 6: Chamber of Night
House of Wolves
The House of Wolves DLC has a total of 9 Dead Ghosts to find and collect.
Ghost 1: The Reef
Near Varkis, you can either jump up on crates or go around and jump up directly onto the tarp. Move up it to find a Ghost.
Ghost 2: The Reef
To the far right of Brother Vance, you'll find your next Ghost. Jump up onto the ledge and then run across the pipes until you reach the net of Fallen technology.
Ghost 3: The Reef
This Ghost is the trickiest to get to out of all the ones in the Reef. It is located on metal beams hanging under a staircase. To get to it, jump off the ledge and onto the beams. Then, crouch your way over to the Ghost.
Ghost 4: The Cosmodrome
Return to where it all started at the beginning of the game. Upon exiting out into the open area, turn to look up to the place above where you just exited. Jump up there and walk to the end of the ramp. This Ghost can be obtained either through Patrol or the mission The Silent Fang.
Ghost 5: King's Watch
Ghost 6: King's Watch
Ghost 7: The Citadel
Ghost 8: The Citadel
Ghost 9: The Citadel
What Links Here
Venus | Earth | The Moon | Mars | Collectibles | A Guardian Rises | Restoration | The Dark Within | The Warmind
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About Schools in Hill View Heights, WY
Contact a Coldwell Banker® real estate agent to learn more about the schools and school districts in Hill View Heights, WY.FIND AN AGENT
Hill View Heights, Wyoming is located in Weston County. Nearby cities and towns include Newcastle, and Osage. Hill View Heights is a rural community with a population of 173. The median household income is $52,499. In Hill View Heights, 48% of residents are married, and families with children reside in 25% of the households. Half the population of Hill View Heights commutes 16 minutes or less to work, with 44% of residents holding white collar jobs and 56% residents holding blue collar jobs. The median age of homes in Hill View Heights, WY is 24 years, with 69% of those homes owned, 9% rented, and 22% not occupied.
Contact a Coldwell Banker® real estate agent to learn more about the schools and school districts in Hill View Heights, WY.FIND AN AGENT
See if your personality and goals are right for real estate.SEE ALL REAL ESTATE CAREERS
Community information and market data Powered by Onboard Informatics. Copyright ©2015 Onboard Informatics. Information is deemed reliable but not guaranteed.
This information is provided for general informational purposes only and should not be relied on in making any home-buying decisions. School information does not guarantee enrollment. Contact a local real estate professional or the school district(s) for current information on schools. This information is not intended for use in determining a person's eligibility to attend a school or to use or benefit from other city, town or local services.


text:
continued The board set a public hearing for Sept. 4 to continue discussion of the issue. Jim Joseph, a Village Trustee, explained that this will give both residents and board members a chance to become more familiar with the findings of the committee. "We want to do more homework and we are encouraging further dialogue with the residents of Cazenovia. We clearly have more listening to do." Joseph said.
A second public hearing was held to gauge public opinion on the village's efforts to establish standards for roads that are in agreement with the New York State Department of Transportation standards. There was some public comment regarding the classification of certain streets in the village under these standards.
The board also discussed a request by Chapman Properties to have their land considered a part of the village, a process that would require extending sewer and water systems to the land and therefore will require environmental review.
Additionally, there was a discussion regarding support for a Sewer/Lake Water Quality Initiative which would add houses outside of the village to the village's sewer system.
The board was also updated on the Carpenter's Barn Project as well as the Stormwater Project.
Due to Labor Day, the next Village Board meeting will take place on Tuesday Sept. 4.
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