text:
UIC Office of Career Services - Career Planning Guide 2012-2013
UIC OCS's Career Planning Guide
ADLER. Graduate Degrees in Psychology + Counseling FOR COMMUNITY HEALTH. The Adler School is founded on an important idea: Our health resides in our community life and connections. This is what drives our ground-breaking curricula and commitment to community health. Now accepting applications. 312.662.4100 We work with those courageous enough to want to change the world. Our master's and doctoral degrees prepare students with the theory and practice to become agents of social change. The Adler School -- Leading Social Change. Apply today. adler.edu Adler School of Professional Psychology 17 North Dearborn Street, Chicago, IL 60602 Table of Contents OFFICE OF CAREER SERVICES Summary of Services and Events Overview of Our Services ............................................... 2 Student Employment Office ............................................ 3 Events ......................................................................... 4 CAREER PLANNING GUIDE 2012-2013 UNIVERSITY OF ILLINOIS AT CHICAGO OFFICE OF CAREER SERVICES 1200 W Harrison St. (M/C 099) Chicago, Illinois 60607-7165 (312) 996-2300 http://careers.ocs.uic.edu CAREER ARTICLES Career Choices Thinking About Graduate School ..................................... 5 Graduate/Professional School Application Process ............ 6 Turning Your Internship into a Full-Time Job .................... 7 Job Search and Self Marketing Job Search Strategies ................................................... 8 Advice for Success at a College Job Fair ......................... 9 Networking 101: The #1 Job Search Strategy .................. 10 Making Social Networking Sites Work for You ................. 11 Transferrable Skills ..................................................... 12 Barbara Henley Vice Chancellor for Student Affairs Linda Deanna Associate Vice Chancellor for Student Affairs Dean of Students Thy Nguyen Director Stephanie Birk Editor Visiting Assistant Director Daniel Ruiz Student Marketing Representative Cover Design Gabe Coyle Photographer NONDISCRIMINATION STATEMENT The commitment of the University of Illinois to the most fundamental principles of academic freedom, equality of opportunity, and human dignity requires that decisions involving students and employees be based on individual merit and be free from invidious discrimination in all its forms. It is the policy of the University of Illinois not to engage in discrimination or harassment against any person because of race, color, religion, sex, national origin, ancestry, age, marital status, disability, sexual orientation, unfavorable discharge from the military, or status as a disabled veteran or a veteran of the Vietnam era and to comply with all federal and state nondiscrimination, equal opportunity, and affirmative action laws, orders, and regulations. The nondiscrimination policy applies to admissions, employment, access to and treatment in the University programs and activities. Complaints of invidious discrimination prohibited by University policy are to be resolved with existing University procedures. For more information, please contact the UIC Office for Access and Equity at: (312) 996-8670. Resume/CV Tips Resume Writing .......................................................... 14 Power Verbs for Your Resume ...................................... 16 W r i t i n g a C u r r i c u lu m V i t a e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 7 Sample Resumes and Letters Sample Resumes ........................................................ 18 Sample Cover Letters .................................................. 23 Professional Letters .................................................... 25 Interviewing Interviewing ............................................................... 6 Tips for Calming Your "Interview Jitters" ..................... Behavioral Interviewing................................................ Questions Asked by Employers ..................................... Questions for Candidates to Ask Employers.................... Case Interviews .......................................................... 27 29 30 31 31 33 34 35 36 37 Special Topics From Backpack to Briefcase: Transitioning to Work ......... Employment Limbo ...................................................... Considering Job Offers ................................................ Global Job Search: Guidance for International Students ... __________________________________ Rights: All Rights Reserved. No part of this publication may be reproduced without written permission from the publisher. � Copyright 2012 � Office of Career Services UIC OFFICE OF CAREER SERVICES 1 Office of Career Services: An Overview of Our S ervices The Office of Career Services provides a variety of services to assist UIC students and recent graduates with career development plans and job search strategies. Appointments may be arranged by visiting our office in the Student Services Building, Room 3050, 1200 W. Harrison, or by calling (312)996-2300. Our office hours are 8:30 a.m. to 5:00 p.m. Monday through Friday. INDIVIDUAL COUNSELING Students from all academic disciplines can make an appointment with a career professional to discuss major/career decision-making, resume and cover letter reviews, interviewing questions, general job search questions, and any other career-related concerns. DROP-IN ADVISING Get answers to quick career-related questions. No appointment necessary. Please check the current schedule on our website at http://careers.ocs.uic.edu for times. CAREER SEMINARS It is mandatory that students who wish to interview on campus during the academic year in which they graduate attend one of these seminars. The "Career Preparation Seminar" is open to all graduating students. Registration is not required but students MUST be on time. A listing of seminar dates is available on our website. CAREER EXPLORATION CENTER Our extensive resource library contains materials with information on career exploration and preparation, job search strategies, and relocation information. Other resources include: � Current job and internship listings from a variety of sources � Computers for students working on career development and/or job search tasks � Company and government agency information � Graduate school, test preparation, and scholarship information � FREE career and graduate school magazines and guides VIDEOTAPED MOCK INTERVIEWS Mock interviews are arranged by appointment and enable students to practice their interviewing skills. Students receive instant feedback on their interviewing skills and are able to watch themselves on tape. Studentsare allowed one mock interview per semester. CAREER FAIRS/DAYS A variety of Career Fairs/Days are conducted throughout the fall and spring semesters. These programs offer an opportunity for students to interact with employers, learn about job opportunities, and submit their resumes. WORKSHOPS Many workshops are offered throughout the fall and spring semesters addressing topics such as choosing a major, creating a resume, interviewing, networking and attending a job fair. UICCAREERS.COM UICcareers is used to manage job and internship listings, full-time on-campus interviews, the resume service and occasionally oncampus interviews for internships and/or part-time positions. All UIC students have basic access which allows you to view some listings; however you must register with the appropriate office(s) to get full access. Job and Internship Listings The following offices post and encourage employers to post jobs and internships at UICCareers.com: Office of Career Services, Undergraduate Business Career Center, Liautaud Graduate School of Business Career Center, Engineering Career Center, and the Student Employment Office. On-campus Interviews for Full-Time Positions Companies/organizations schedule on-campus interviews with graduating students for positions in their organization. You must be registered to use this service. To get registered you must attend a Career Prep Seminar, have your resume reviewed and uploaded into UICCareers.com, and complete the white signature card. Interviews typically take place from September to November and from February to April. Graduating students should register for this service as early as possible in the academic year in which they graduate, even if you are not graduating until May or July. Resume Service Students and recent alumni may upload their resumes into UICCareers.com. Employers can only see your resume if you give permission to be included in the resume service and/or apply to the company's job, internship, or interview listing. SIGI3 Sigi3 integrates self-assessment with in-depth and up-to-date career information to help you evaluate your values, interests, and activities; and explore career options. Visit: http://sigi3.ocs.uic.edu. Select "click here to use SIGI3." Under "NEW USERS- Create an Account" enter the "Access code" uicocs3050 and create your own "Desired ID." SERVICES FOREDUCATIONAND SOCIAL WORK MAJORS Employment Resources: � Education Job Fair is held in the spring semester. It provides students with a unique opportunity to interview on campus with area school districts. Credential Services for Graduating UIC Students: � As of October 8, 2007, The UIC Office of Career Services no longer accepts requests to set up new credential files. � We recommend that candidates seeking credential services utilize Interfolio. Interfolio is an online service that is dedicated to maintaining credential files and can beaccessed at http://interfolio.com. � If you are a student or alum who has already established a credential file with our office, you may request your letter be sent out by stopping into our office. STUDENTS WITH DISABILITIES According to the Americans with Disabilities Act of 1990, employers cannot discriminate against qualified individuals with disabilities. For additional information please refer to www.eeoc.gov. For advice on how to handle the job search and interview process students are encouraged to make an appointment with a career counselor. 2 UIC OFFICE OF CAREER SERVICES Student Employment Office Student Services Building, Suite 2100 � 1200 W Harrison St � (312) 996-3130 Human Resources Representative Assistant Director for Student Employment Human Resources Assistant Approximately 70% of University of Illinois at Chicago students hold part-time jobs on campus and in the Chicagoland area while pursuing their studies. As part of the University's commitment to assist in helping students pay for attending the University, the Student Employment Office offers four services for part-time employment. They are: University Employment (Federal Work Study or Regular Student Employment), Student Temporary Service, Job Location & Development Program and General Off-Campus Employment. The Student Employment Office holds seminars on different employment topics, provides assistance with resume writing and interviewing techniques, and sponsors events such as job fairs. Please visit the Student Employment website at http://jobs.studemp.uic.edu for more information. CARM E N J . GAR ZA M ON ICA G E RHA RDT JO RG E M ARTIN EZ ROM O ON-CAMPUS EMPLOYMENT A wide variety of University departments offer part-time opportunities to students. In order to work on campus, a student must be enrolled for at least half-time (six hours) during the normal academic year. Graduate and professional students, as well as those students receiving federal or University-based financial aid, may work at the campus. On-campus positions begin above the federal minimum wage with an average commitment of 10-15 hours per week. Students may review current postings online at http://www.uiccareers.com. Students simply need to contact the departments for positions in which they are qualified. Once hired, the student will need to visit the Student Employment Office with a Student Employee Requisition Form and appropriate employment documentation (see Immigration Reform and Control Act of 1986). The primary purpose of the Federal Work Study Program is to provide part-time employment opportunities for students who have financial need. Federal Work Study is part of a student's financial aid package. To be considered for the Federal Work Study Program, students file for financial aid each academic year. Students must work in order to utilize the Federal Work Study award. Contact the Office of Student of Student Financial Aid (312-996-3126) regarding eligibility information. The Student Temporary Service is geared toward students who are interested in short-term assignments around campus. Most positions last at least one to two days and up to two to three weeks in length. Students can complete an application for the program and meet with a staff member. The Student Employment staff member will review the student's skills, work history and class schedule. As positions become available, the staff member will contact students directly to inform them about the temporary assignments. JOB SEARCH TECHNIQUES AND STRATEGIES UIC students may find employment in one of two ways: 1. FEDERAL WORK STUDY PROGRAM Find a part-time job by contacting the department, office or campus unit where they wish to work. Often departments advertise job openings on their own departmental bulletin boards. Students also hear of job openings talking directly to staff or other students. 2. Select and contact the part-time positions listed through the Student Employment Office. These positions are posted in a central location for easy access on www.uiccareers.com. In either instance, once hired the student must visit the Student Employment Office to complete the Employment hire paperwork. Hire paperwork includes federal as well as state forms that must be completed by all employees at the University. In addition, the student must submit documentation for employment purposes. BENEFITS OF STUDENT EMPLOYMENT STUDENT TEMPORARY SERVICE JOB LOCATION & DEVELOPMENT PROGRAM The Job Location & Development Program is a federally funded program that assists students with part-time employment that is career related. Students must complete an application for the program and submit a resume and meet with the coordinator of the program. As positions become available, the Student Employment staff member will refer students to positions for which they qualify. Applications will be kept on file for one year. In order to be eligible for the program, an applicant must be a UIC student, registered for at least 6 credit hours and have more than one semester remaining. Because of federal funding, the student must be a U.S. citizen or permanent resident. The General Off Campus area provides a listing of positions, varying from clerical, food service, physical labor, or retail to name a few. Businesses around the Chicagoland area place part-time postings, as well as full-time, throughout the break periods. Once posted, students may search for these positions online at www.uiccareers.com and contact the companies directly. GENERAL OFF CAMPUS � Part-time employment provides the student with valuable work experience and an opportunity to test and develop skills, whether it be specific skills or abilities that will benefit the student as they move from one work situation to another or from one career to another. � Part-time employment often develops into full-time Professional opportunities. As a result, many jobs offer a critical starting point toward a definite and viable career path. � Part-time jobs allow the student to experience something new and completely different or unrelated from their academic interests. For many, working 12-15 hours a week is a refreshing break from the books. � Working part-time develops effective time-management skills. Holding down a job requires you to balance a class schedule, study time, leisure time and the demands of a work schedule. � National statistics indicate that students who work an average of 1215 hours per week develop more effective study habits and perform better academically. This may be a result of developing effective timemanagement skills. � Working can develop self-confidence, self-sufficiency and a real sense of independence for many individuals. These are personal attributes that are in high demand in the job market. � Students who work through a series of jobs while attending college can establish for themselves an excellent work record and employment history. A solid work history can benefit the student as they begin seeking permanent employment. � Helps reduce the cost of education loans. � Finally, it is important to note that employment is a part of education itself. What better way is there to learn about the world of employment than "on the job!" National Student Employment Week will be held the week of April 8-12, 2013. This week was established by the National Student Employment Association and celebrated nationally to recognize and appreciate the contributions made by student employees. In the past, UIC has celebrated with various events including seminars, raffles, contests and much more. In addition, UIC recognizes the contributions made by its own workers by sponsoring the UIC Student Employee All-Stars award. This is where UIC supervisors can nominate a student employee. Five students are selected on their overall performance and receive an award. For more information, please visit our website at http://jobs.studemp.uic.edu. NATIONAL STUDENT EMPLOYMENT WEEK UIC OFFICE OF CAREER SERVICES 3 Calendar of Events SPRING 2013 EVENTS CAREER & JOB FAIRS Internship & Part-Time Job Fair Education Job Fair Spring Diversity Career Day Additional workshops maybe scheduled throughout each semester. Please visit the "Events" section of our website at http://careers.ocs.uic.edu for more information. FALL 2012 EVENTS CAREER & JOB FAIRS On-Campus Job Fair September 6th Fall Diversity Career Fair September 20th Chicago Graduate & Professional School Fair October 4th CAREER PREPARATION SEMINARS Usually about once a week, from September through mid-November LAS MOCK INTERVIEW WORKSHOP August 23rd Please visit http://careers.ocs.uic.edu for more information WORKSHOP TOPICS Resume & Cover Letters Career Fair Preparation Interviewing Networking Salary Negotiation Job Search Social Networking Career Exploration February 14th March 6th March 14th CAREER PREPARATION SEMINARS Usually about once a week, from late January through late March NATIONAL STUDENT EMPLOYMENT WEEK WORKSHOP TOPICS Resume & Cover Letters Career Fair Preparations Interviewing Networking Salary Negotiations Your Job Search Social Networking Career Transitions April 8th-12th Please visit http://studentjobs.seo.uic.edu for more information Your career matters. Spend it at the forefront of medicine. The University of Chicago Medicine is consistently ranked as one of the most progressive and prestigious academic medical centers in the nation. To continue our reputation for excellence, we're committed to recruiting and retaining the most skilled and caring professionals in the industry. If you'd like to be part of our dynamic team, please visit us online to explore our current career opportunities: www.uchospitals.edu We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance-abuse testing. OCS STAFF Thy Nguyen Director Jaime Velasquez Assistant Director Katherine (Kathyy) BatteeFreeman Assistant Director for Recruitment Mark R. Martell Assistant Director Stephanie Birk Visiting Assistant Director 4 UIC OFFICE OF CAREER SERVICES Thinking About Graduate School? Katherine Battee-Fr eeman , Assistant Director for Recruitment, UIC Office of Career Services by As new and upcoming graduates look at their future, many think it may be easier to stay in school and wait for the situation to improve. In addition to the challenging job market, the fear of entering the "real world" and the misconception that having a higher degree will automatically increase ones pay makes graduate school more appealing. While graduate school may be beneficial for some, it may be detrimental for others. The financial, physical, and emotional cost of graduate school can be great. Please consider all your options and do not rush into a decision. Below are some questions to consider while evaluating your decision. DOES YOUR LONG TERM CAREER GOAL REQUIRE A GRADUATE DEGREE? If you know for certain you want to be a neurosurgeon, a lawyer, or even a college professor; then a graduate degree is going to be required. However, if you're still deciding on your career choice, it may be advantageous to wait before going to graduate school. DO YOU HAVE THE EXPERIENCE YOU NEED? Some graduate programs require or expect students to have experience prior to entering the program. Research the type of program that fits your career goals so you know whether taking some time off will make you a better candidate for the program that interest you. Also, going directly to graduate school without getting any work experience may harm your job search. Employers expect job seekers to have a combination of education and experience. ARE YOU EXHAUSTED FROM SPENDING THE PAST 4 TO 6 YEARS GETTING YOUR UNDERGRADUATE DEGREE? Getting an undergraduate degree can be exhausting and getting a graduate degree can be even more exhausting. Don't begin a program before you are emotionally and physically ready to give it your all. If you start the program exhausted, it is going to be difficult to have the energy to complete the program. CAN YOU MANAGE THE FINANCIAL RESPONSIBILITIES OF GRADUATE SCHOOL? Look into your finances and options for assistance before making your final decision. If working and saving for a year or two will ease your financial burden, it may be worth it so that you can focus on school when you begin your program and not worry as much about how to pay for the program. Also make sure to look into what types of assistance are available at the school, through your community, and even through your employer. Finding out what percentage of graduate students in your program of interest receive financial assistant will tell you how likely you are to receive help in paying for the program. HOW IS GRADUATE SCHOOL GOING TO IMPACT THE OTHER AREAS OF YOUR LIFE? Look at what else and who else is going to be impacted by your decision to attend graduate school. How will this decision impact your ability to work? How will this decision impact your health? How will this decision impact your interaction with your significant other, your children, your family, and your most dear friends? Are the benefits stronger than the disadvantages? OTHER RESOURCES TO HELP WITH YOUR DECISION: � The Career Exploration Center in the UIC Office of Career Services has a special section dedication to exploring, identifying, and applying to graduate school. It contains more than 60 books and is located in Room 3050 of the Student Services Building. � The 2012 Chicago Graduate and Professional School Fair: Thursday, October 4, 2012, 3:00 pm -7:00 pm in the UIC Forum � Approaching the Graduate School Decision: The Calendar and Considerations Involved http://www.marist.edu/careerservices/gradschl.html � Why GradSchool http://www.gradschools.com/Category/Why-GradSchool.html � Grad School . . . Explore the Possibilities http://www.drake.edu/career/student/graduateschool.php UIC OFFICE OF CAREER SERVICES 5 Graduate & Professional School Application Process Colleen Monks , Visiting Assistant Director, UIC Office of Career Services by CHOOSING THE "RIGHT" SCHOOL Once you have determined that a graduate or professional degree is a necessary qualification for your dream career, your next challenge is choosing the "right" school. To ensure you select a school that is a good fit for you and your career goals, do your research before finalizing your decision. Think about all the factors that may affect your graduate/professional school experience such as the specific academic programs offered at the school, the faculty, the student services, the campus culture, etc. � Reflect on the content: Is it personal but not too personal? Do graduate admissions counselors need to know this about you? � Avoid using clich�s or implying that you will save the world once you obtain this degree. NAVIGATING THE APPLICATION PROCESS The key to a successful graduate/professional school application process is planning, preparation, and organization. To start the planning process, determine your anticipated start date for the program. Are you looking to move directly into your advanced studies, or would it be more beneficial to wait a year or two to gain work experience within your field? Whatever path you choose, start the process early, and develop a timeline of important steps for submission of applications. The timeline below is a general guideline for the application process, but please be aware of the specific materials/deadlines required for your program of interest. Additionally, the timeline is geared towards students moving directly into advanced studies, but it can be adapted to fit your desired timeframe. Junior Year Fall Semester Research schools and programs to determine if they are a good fit. Explore financial aid resources. Narrow your list of prospective schools/programs and make note of admission requirements. Spring/Summer Semester Register and begin preparing for appropriate graduate admissions tests. Visit prospective school campuses and speak to students/ faculty/ staff. Identify faculty and/or professors to ask for recommendation letters. Check unofficial transcripts from all colleges attended for any discrepancies. Take appropriate graduate admissions tests. Begin brainstorming personal statement and writing first draft. Senior Year Fall Semester Complete the first draft of your personal statement and request feedback from others. Request letters of recommendation (send up-to-date resume or other materials as a reference). Order official transcripts from all colleges attended. Write final draft of personal statement. Complete and submit your applications (keep 2 copies of all documents submitted). Apply for financial assistance (e.g. assistantships, scholarships, fellowships, etc.) Spring Semester Complete and submit financial aid applications. Follow-up with schools to verify your file is complete and try to relax during the waiting period. Revisit schools of interest to evaluate your options. Interview, if necessary. Make decisions, notify all institutions, and submit required paperwork and/or payments. Celebrate your success and write thank-you notes to those who helped during the process! GRADUATE/PROFESSIONAL SCHOOL RESOURCES For additional resources, please visit our Career Exploration Center or make an appointment with a career advisor in our office. You may also check out the following websites: � Princeton Review, http://www.princetonreview.com/graduate-school .aspx � Peterson's Graduate Guide, http://www.petersons.com/graduateschools.aspx Questions to Consider in Your Research : � Is the program aligned with my career goals/interests? � What is the mission of the program and of the school itself? � Are there graduate assistantships/fellowships available for students in this program? � Who hires graduates from this program? What is the employment outlook? Salary? � Who are the faculty members, and are they experts within the field? � What is the relationship between faculty members and students in this program? � What are the research opportunities? � How diverse is the student population, and how large is the program? � How can students get involved on campus, and what services are available to them? APPLYING TO THE PROGRAM Application requirements vary by school; therefore, once you decide on a specific school and program, be sure you understand the components of the application process. Below are three important factors you should note: Deadlines: Some schools review candidates throughout the year and make decisions when applications are received. Other programs have specific cycles and will only consider applications during a particular time frame. Research your program deadlines and apply early! Application Materials: Although each program varies, admissions departments usually require a combination of the following materials: completed application form, personal statement, official copies of all college transcripts, letters of recommendation, test scores, financial aid forms, and application fee. Required Tests: Each program requires specific tests/examinations for admission. Below are some of the major areas of study and tests required to apply: o Dental: Dental Admission Test (DAT) o Law: Law School Admission Test (LSAT) o MBA: Graduate Management Admission Test (GMAT), Graduate Record Exam (GRE) o Medical: Medical College Admission Test (MCAT) o Pharmacy: Pharmacy College Admission Test (PCAT) o Science/Liberal Arts: Graduate Record Examination (GRE), Miller Analogies Test (MAT) Personal Statement Tips � Ensure that you follow any specified instructions e.g. answer all the essay questions provided and stick within page limitations (standardly, no more than 2 pages). � Answer these questions: "Who are you, why are you interested in this advanced degree, and why should this school choose you?" Be sure you provide a clear picture of your academic/career goals. � Avoid unnecessary duplication � Offset low grades/scores with unique life, work, or volunteer experience. � Show your personality and make your essay original by incorporating a personal story/anecdote. 6 UIC OFFICE OF CAREER SERVICES Turning Your Internship Into Your Full-time Job Mo nica Gerhar dt , Human Resources Representative, UIC Student Employment Office by An internship or cooperative education experience is your opportunity to put your best foot forward and build a respectable reputation for yourself. It is your chance to get face to face with multiple contacts at an organization. Think of your internship as an elongated interview. Many companies use interns as their main recruiting tool. A person who is already familiar with an organization, their methods and their mission is more likely to get picked for a full time role. Use your short time wisely and efficiently, and make a positive and impactful impression on your future employers. Here are some key tips: TREAT THE INTERNSHIP LIKE YOUR REAL JOB Take your assignments seriously and build a reputation for being dependable. One technique to do this is by meeting (or beating) deadlines, and producing consistent solid work. Ask questions about your projects (the nature of it, the due date, etc.). Descriptions can be vague or someone may forget you are interning assume you know more than you do. Asking for clarification is a sign of maturity, not weakness, and ensures you complete your work correctly the first time. Be mindful of your small habits � be careful of your in-office cell phone. Dress similarly to the full-time employees. Other interns may wear t-shirts, shorts or sandals, but you can mirror the company culture. Watch your choice of words � speak professionally and courteously. Avoid calling in sick or taking time off for vacations. Do not use your position as student or intern to act casually. NETWORK Get to know people at the organization. An easy way to start is to take part in casual conversations. Make an effort to meet others outside of your department or your team. Becoming socially comfortable and building relations with people at the organization will help you to ask tougher questions later (referral, reference, etc.). Use your lunch breaks or train rides as an opportunity to interact with others, even if that means stepping out of your comfort zone. Your own internship class will also be a future networking tool, so strength those friendships as well. GET A MENTOR Look for a mentor at the company, and find one early. Locate someone who is personally interested in helping you grow and succeed. Begin by setting up a meeting with the internship coordinator, supervisor or person who hired you to discuss goals. Once you have clear and attainable bench marks, ask them to recommend a person you can talk to for guidance. You can ask the mentor to let you shadow on appointments, sit-in on meetings or learn in-depth the projects they are working on. If you cannot find a mentor, ask various department contacts for informational interviews. This will let you to get face-to-face in short meetings and obtain answers to questions and inside information. This demonstrates well-roundedness, and can communicate your eagerness to help around the entire office or business. Be proactive. GO THE EXTRA MILE Show up early and leave late. Demonstrate flexibility with tasks. Your willingness to help out showcases your ability to be a team player and work toward a common goal. Take on the extra project or work the weekend event � do what others may not want to do. Your actions will show you are passionate and committed. Ask for additional tasks, but make sure to prioritize and manage your time efficiently. You do not want to over-commit as it can harm your image to over-promise and under-deliver. ASK QUESTIONS Ask plenty of questions to demonstrate that you are loyal and thoughtful. Ask for clarification on projects if you are lacking in confidence � an employer would rather have you understand the project completely before beginning. Inquire about projects and how they play into the full scope of the quarter, client relationship, business model, etc. Ask for work when you have completed yours. Keep busy and do not sit back and wait for someone to bring tasks to you. This will demonstrate through action you are active, excited and a hard worker. Another great question to ask your new co-workers is where they go for industry news. Is there a blog you should know about? Are the same trade magazines tried and true? This can help you to understand what's happening from an insider point of view while also being self-efficient. Get comfortable with business news and buzzwords, which can help you around the office in meetings, elevator rides, lunches or outside of the internship during interviews and future networking. Finally, ask the appropriate contacts about future hiring or entry-level position openings. This may bring attention to yourself while still inside an organization, and communicate to those higher up that you are interested in staying for the long haul. If you do not ask, how will someone at the company know you are interested? BE POSITIVE Some intern work might be menial. Stay positive and energized. Do not complain about small tasks; remain enthusiastic from start to finish � each day, each week and throughout the entirety of the internship. As an intern, you are at the bottom of the totem pole and need to not take this opportunity for granted. Show that you want to make the effort, starting from the ground floor. USE SOCIAL NETWORKING WISELY Follow a company's webpage and associated social media outlets. This will allow you to be in the know from day one. In addition, a place for extra work may come from starting or updating an intern blog or social media page. With previous familiarity, you have a jump-start, and it's another way to showcase your passion for an organization. You can offset what you lack in experience with appetite and enthusiasm. Internships are a great way to add to your LinkedIn contact list, but make sure your relationships are solid before you add the entire office as connections. If you ran into this person outside of the office, would you say hello? If the answer is no, be cautious before connecting. Watch your Facebook profile as well � think of the entire interview as one long interview. Do not air out your personal grievances about the internship or the company; do not speak badly about fellow interns or people at the organization. Keep your Facebook page professional all summer or semester long. KEEP TRACK OF PROGRESS Make notes of what you are working on throughout the course of your semester or summer. Updating your resume will be easier as will quantifying your achievements for cover letters and behavioral interviews. It will serve as proof when the time comes to ask about entry-level positions. SHOW APPRECIATION Remember to say thank you often and sincerely. The internship is an opportunity, and one you must work hard to acquire and keep. Write thank you notes after your internship, reflecting on your experience. Keep in contact with a few people you have built solid relationships; employers enjoy hearing how their interns have learned and grown. This will also keep fresh in their minds when full-time recruiting occurs. UIC OFFICE OF CAREER SERVICES 7 Job Search Strategies by Lau ra Myers , former Assistant Director, UIC Office of Career Services NETWORKING Research shows that as high as 80% of jobs aren't advertised. It is no surprise then that job search networking is the number one way that people acquire jobs. Networking starts with friends, family, and neighbors and expands to former coworkers, college alumni, and social and business networking sites. Whether you are attending a party or making small talk with the person sitting next to you on an airplane, don't be shy about mentioning that you are seeking employment. You never know who you're going to meet! � Utilize the alumni member directory: www.uialumninetwork.org/directory.html click on Online Directory � Use www.Facebook.com for professional purposes � Join www.LinkedIn.com � Become a member of a professional organization: www.weddles.com/associations/ � Conduct an informational interview JOB POSTINGS ON THE INTERNET Don't rely only on Career Builder and Monster- these job boards are saturated with job seekers and are often flooded with jobs from employment/temporary agencies. Also, due to the high cost, smaller companies may not be able to post on these sites. The Office of Career Services provides lists of smaller, more targeted job board sites. � Use www.UICcareers.com � Visit http://careers.ocs.uic.edu � click on Students, then Internet Job Sites � Always go directly to company websites if possible ON-CAMPUS RECRUITING Companies/Organizations come to the Office of Career Services to conduct interviews with graduating students for fulltime positions that start after graduation. You must be registered to use this service. To get registered you must attend a . Seminar, have your resume reviewed and uploaded into UICCareers.com, and complete the white signature card. Interviews typically take place from September to November and from February to April. Graduating students should register for this service as early as possible in the academic year in which they graduate, even if you are not graduating until May or July. RESUME SERVICE Make your resume visible to employers on UICcareers.com. Employers have the ability to do a search for resumes using UICcareers.com and if you fit the criteria they are looking for they might contact you. CAREER FAIRS Companies/Organizations come to UIC for career fairs to recruit students. Take advantage of the opportunity to meet many employers all in one day. Treat a career fair like you would an interview. It is your first chance to make an impression on an employer. Job Search Resources www.UICcareers.com (Job and internship postings, resume service, full-time on-campus interviews) www.collegegrad.com (Geared toward entry-level jobs for college students and recent graduates) www.usajobs.gov (The primary website for federal jobs at agencies around the country including FBI, GSA, State Department, NIH, etc. However, each individual agency may also have its own website with career information) www.indeed.com (Gathers job openings from thousands of sources including: large job boards, small industry specific job boards, local newspapers, and associations. Keyword search) www.simplyhired.com (Search millions of job listings from across the web. Find local jobs, salary comparisons, and employment trends. Keyword search and can filter by education required) www.idealist.org (Information about nonprofit and community agencies around the world, as well as volunteer opportunities, job, and internship listings) www.npo.net (Nonprofit job opportunities and resources in the Chicago area) www.bls.gov (The Bureau of Labor Statistics: the official government site with a wealth of information about the labor market in the U.S. and projections for 10 years in the future) Additional Strategies HAVE A FLAWLESS RESUME One error and your resume might be tossed in the garbage. Always read through your resume and have as many people proofread your resume as possible. Spell check is not enough. A career counselor in the Office of Career Services is a perfect person to help you with this. SEND AN ORIGINAL COVER LETTER Even if the job posting says that it is optional you should always send a cover letter (one that is original and not massproduced). A cover letter can set you apart from another candidate. It lets you link your experiences and skills to the specific job opening and shows how you are qualified for the position. It also shows that you are willing to put the time into writing one. RESEARCH YOUR OPTIONS AND BE FLEXIBLE Do your homework on growing industries. Search publications, message boards, and government sources to find information on employers that are hiring, job sectors that are growing, and areas of the country where opportunities can be found. The Bureau of Labor Statistics (www.bls.gov) releases updated figures every month on occupational job growth. 8 UIC OFFICE OF CAREER SERVICES Ja ime Vela squ ez , Assistant Director, UIC Office of Career Services by Advice for Success at the College Job Fair When a college student thinks about getting a job, one of the first things that comes to mind is going to the annual job fair held at the University or College. The first thing you need to know, like everything else related to your career search, is that you must prepare yourself for the fair. Begin by preparing an effective and professional resume. For information on recommended formats for resumes, read the related article in this guide. HOW ELSE DO YOU PREPARE FOR A JOB FAIR? The second and most obvious thing to do is invest in a good business suit/outfit that will impress employers. Do not wear clothes that you would wear to nightclubs or parties. Remember that `conservative' is the theme, and colors and patterns should reflect this. The key element is to look sharp, be clean and have a positive attitude and pleasant personality. Remember that employers are making judgments on you on that `first impression,' so make it a great one! RESEARCH EMPLOYERS THOROUGHLY. Show them that you have done your homework and really have a genuine interest in what they do. It is easy to research a company via the web or the UIC library and find out what they do as well as their history. The most important thing you can do to make a positive impression on a recruiter is to go to the job fair and ask specific questions about the company. TODAY'S MOST VALUABLE SOURCE OF INFORMATION on employers is the internet. Almost all companies and organizations have a website. The best way to search for a particular site is to use a web search engine like Yahoo.com or Google.com. There are also a number of sites on the web that not only list specific jobs but information on employers such as Hoovers, Monster or Monster College, Glassdoor, and Career Rookie to name a few. Also check the Career Services home page for a list of employers that will be at the job fair. Employers are usually linked to their web sites. When gathering information, remember to concentrate on the most relevant data related to the position you want. ONCE YOU HAVE ALL THE INFORMATION YOU NEED, make a list of the companies you are most interest in by listing them in order of priority. Plan on first speaking to the ones on the top of your list. There will likely be long lines for the most popular employers at the fair. DO NOT talk on your cell phone while you are waiting in line. This is disrespectful to those around you and considered unprofessional by many recruiters. Smile as you approach the recruiter and offer them a firm handshake. Introduce yourself by speaking in a clear and articulate manner. Be prepared to offer a one-minute `commercial' about yourself. Maintain good eye contact but do not stare (you may scare them!). Remember to ask relevant questions and ask for their business card. If no business card is available, make sure to get their full name, write it down, and use the company website to obtain contact details. When you go home write a brief thank you note to those employers that interest you the most. YOU WILL BE COMPETING with hundreds of other potential candidates at the fair. Keep in mind that this is only one fair out of many that this recruiter will be participating in during the year. You are one out of a thousand candidates for only a handful of jobs. This is why we recommend you do everything you can to stay one-step ahead of the game. Everything you do to prepare is highly important, so take advantage of the Career Services Office and visit us! UIC OFFICE OF CAREER SERVICES 9 Networking 101: The #1 Job Search Strategy by Ma rk R. M artell , Assistant Director, UIC Office of Career Services NETWORKING TIPS At professional or social events � Remember that it is about quality versus quantity. It is better to meet a couple of quality people versus meeting a large amount of people who do not meet your professional goals. The purpose of networking is to make connections not collections. � If you are a shy person, find an extrovert in the room. Usually, they will introduce themselves first and help introduce you to others. � Exchange business or personal cards with people you meet. Note something they said on the back of their cards, so you remember whose card belongs to whom. It will make it easier for you to keep track and to have something to say when you contact them in the future. � Limit your drinking if alcohol is present. Keep in mind that people have extended networks, so they may be able to pass your business card along. You want to make a positive impression. � Consider yourself a referral resource and assist others to make connections with other contacts. You will build a larger network as you assist others while others assist you. WHAT IS NETWORKING? Networking is the process of establishing personal or professional relationships that can provide support, advice, and information on your personal and/or career goals. Fascinating facts � Approximately 80% of all jobs are not advertised and are only found through networking. � Networking is an indirect process which provides direct access to the "hidden job market" � the world of unadvertised jobs. � 60% of people surveyed said they got their last job by networking. Before you network � Determine your career development needs and goals. � Create a networking list (friends, colleagues, ex-supervisors, professors, etc.) � Target specific sectors and companies. � Decide on an appropriate networking strategy. � Create your "elevator speech" � a short prepared introduction on who you are, your purpose with meeting with this person, and what you hope to gain. INFORMATIONAL INTERVIEWS Informational interviews are the most effective way to network and to learn about a person's professional history and place of employment. At the informational interview, one should never ask for a job. Instead, one should take the time to gather information, seek advice on your personal or career goals, and develop professional relationships. Below are the steps to a successful informational interview: Before � Identify a professional. � Set up an informational interview. During � Prepare a list of questions. � Have a script or elevator speech ready. After � Send them a thank you note. � Maintain contact at all times. On social media websites � Keep your profile updated and professional on social media websites on which you belong. � Get and give positive endorsements. Never leave comments that may be viewed offensive. � Stay in contact with old colleagues and maintain ties with people at all levels. � Consider using LinkedIn (http://www.linkedin.com) or connecting with alumni on the University of Illinois Alumni Association Online Directory (www.uialumninetwork.org/directory.html). FINAL THOUGHTS ON NETWORKING � Believe that ANYONE/EVERYONE is a potential referral for the perfect job. � Networking needs to be an ongoing component of your career development process. � Remember that a contact is not enough to get you a job. You must put effort into your job search. � You may exhaust all leads without landing a job, so utilize the Office of Career Services and attend their workshop, events, and career fairs. REFERENCES Farr, M. (2002). Seven steps to getting a job fast. Indianapolis, IN. Loeb, M. (2007). "Making a good impression when networking online" Retrieved from http://www.careerjournal.com/jobhunting/networking/ 20070905-loeb.html?cjcontent=mail Weld, Y. (2007). There is more to networking than meets the eye. Retrieved from http://ezinearticles.com/?There-is-More-toNetworking -Than-Meets-the-Eye&id=554218. 10 UIC OFFICE OF CAREER SERVICES Making Social Networking Sites Work for You Ma rk R. M artell , Assistant Director, UIC Office of Career Services by Many students use social networking websites almost daily. While primarily used to socialize, the new trend of using social networking websites for the job search, both for job-seekers and employers, has emerged. Some employers fill 56 percent of jobs through networking, another 10 percent through their own online research, and 4 percent by searching Google, social networks and other sites for possible recruits. Companies and recruiters are more likely to recruit through social and professional websites. One company recruited 10 percent of its new hires through LinkedIn and a recruiting firm found 40 percent of their clients through networking sites. HERE ARE SOME SUGGESTED SOCIAL NETWORKING SITES FOR FINDING A JOB: 1. 2. 3. 4. 5. LinkedIn www.linkedin.com 6. 7. 8. 9. Craigslist www.craigslist.org SimplyHired www.simplyhired.com Twitter Jobster Facebook www.twitter.com www.jobster.com www.facebook.com Myworkster www.myworkster.com VisualCV JobFox www.visualcv.com www.jobfox.com www.ecademy.com 10. Ecademy THERE ARE ADDITIONAL SITES THAT ARE FIELD SPECIFIC: All: Xing (www.xing.com) Art: ArtBreak (www.artbreak.com) Business: Spoke (www.spoke.com) Create Your Own: Ning (www.ning.com) Directory of Sites: DigFoot (www.digfoot.com) Marketing: AdGabber (www.adgabber.com) Medical: Sermo (www.sermo.com) Remember, while social networking websites are useful to research companies, interact with employers, and find jobs, recruiters are doing research on the job-seeker as well. About 37 percent of employers said they would not hire someone if they discovered something questionable about them. Although 40 percent of employers "google" prospective hires, only 12.5 percent check social networking sites. In other words, profiles and public pictures should always be professional, especially during the job search, on social networking websites. HERE ARE SOME TIPS ON PRESENTING YOURSELF PROFESSIONALLY ON A SOCIAL NETWORKING WEBSITE: 1. Use a profile picture that shows your professional side. Invest in headshots or have someone take a picture of you wearing interview attire to use for professional networking sites. Remove tags of social pictures that show you in "spring break" or "party" settings. 2. Remove offensive content that interviewers may see. Encourage your friends or colleagues to write positive endorsements on your wall or comments section. 3. Google yourself and see if there is negative information connected to your name online. If so, develop key messages designed to answer questions that may arise during the interview process. 4. Use socioclean.com to gauge the professionalism of your social profiles. SOURCES Fogarty, K. (2009). Social netiquette: Mind your manners. An etiquette guide for using the Web as a tool in the executive job search. Schawbel, D. (February 24, 2009). Top 10 Social Sites for Finding a Job. Social networking your way to new job. (December 18, 2008). The Ottawa Citizen. Staffmagnet on Social Networking. (January 29, 2009). UIC OFFICE OF CAREER SERVICES 11 by C olleen Mo nks , Visiting Assistant Director, UIC Office of Career Services; Contributions by La ura Myers , former Assistant Director, UIC Office of Career Services Transferable Skills How does a college graduate who worked as a server land a position as a marketing coordinator? The answer lies in the student's ability to demonstrate transferable skills. Although two positions may seem unrelated upon first glance, transferable skills can help you highlight the connection between them and prove you are a qualified candidate. Understanding your transferable skills and matching them with a job you want will allow you to bridge the gap between the work you do today and the jobs you aspire to attain tomorrow. WHAT ARE TRANSFERABLE SKILLS? Transferable skills are talents and abilities you have developed over time through your involvement in a variety of activities such as jobs, internships, volunteering, athletics, coursework, student organizations, hobbies, etc. These skills are oftentimes overlooked and understated on resumes and in interviews, but they can be your strongest asset during the job search. Although transferable skills may not seem immediately relevant to the job you seek, they are skills that all employers look for in a potential hire, and they can be applied to any work environment. Furthermore, transferable skills complement the knowledge you have gained from your degree, making you a more competitive job candidate. TRANSFERABLE SKILLS EMPLOYERS VALUE: Communication: � Speaking effectively � Writing concisely � Listening attentively � Expressing ideas � Facilitating group discussion � Providing appropriate feedback � Negotiating � Perceiving nonverbal messages � Persuading � Reporting information � Describing feelings � Interviewing � Editing Research and Planning: � Forecasting, predicting � Creating ideas � Identifying problems � Imagining alternatives � Identifying resources � Gathering information � Solving problems � Setting goals � Extracting important information � Defining needs � Analyzing � Developing evaluation strategies Human Relations and Interpersonal Skills: � Developing rapport � Expressing empathy � Listening � Conveying feelings � Providing support for others � Motivating others � � � � � � � Sharing credit Counseling Cooperating Delegating with respect Representing others Perceiving feelings, situations Asserting Organization, Management and Leadership: � Initiating new ideas � Handling details � Coordinating tasks � Managing groups � Delegating responsibility � Teaching � Coaching � Counseling � Promoting change � Selling ideas or products � Decision-making with others � Managing conflict Work Survival: � Implementing decisions � Cooperating � Enforcing policies � Being punctual � Managing time � Attending to detail � Meeting goals � Enlisting help � Accepting responsibility � Setting and meeting deadlines � Organizing � Making decisions MARKETING YOUR TRANSFERABLE SKILLS Any skill is transferable, but the trick is showing employers how it applies to a particular job, and why it is useful to them. If your employment history comes from the same industry as your desired career, this should be quite easy. However, if you have limited experience in the industry of interest, recognizing and demonstrating your transferable skills may require a bit more effort, but these skills will serve as a crucial marketing tool. To identify your strongest transferable skills, analyze the job description for the desired position to determine which skills the employer has prioritized. Then, work backward, comparing those qualifications to your own skills and experience. If there is not a direct link between the two, find the similarities! Try to think about what you have done in terms of what you would be doing in that position, and use the skill lists above as a guide. Make the connection clear to the employer in your cover letter, resume, and interview. Furthermore, if you say you have "strong organizational skills," show the employer you actually possess the skill by providing specific examples of how you applied it. 12 UIC OFFICE OF CAREER SERVICES (Continued from page 12) DEMONSTRATING TRANSFERABLE SKILLS IN A RESUME Receptionist to entry-level finance position � Communicated effectively with a wide range of individuals, including high-net-worth investors and institutional money manager, in a stressful and timesensitive environment. � Gained knowledge of financial markets and instruments, especially stocks, bonds, futures and options. Server to entry-level marketing position � Acted as a "sales representative" for the restaurant, selling add-ons and extras to achieve one of the highest per-ticket and per-night sales averages. � Prioritized and juggled dozens of simultaneous responsibilities. � Built loyal clientele of regulars in addition to tourist trade. DEMONSTRATING TRANSFERABLE SKILLS IN A COVER LETTER Server seeking entry-level marketing position In addition to my marketing coursework, I have employed marketing and customer service skills in the restaurant field. In my most recent position, I marketed appetizers, desserts, and other add-ons to customers and added value to their dining experience. I would like to apply the same sales savvy and interpersonal skills in this marketing position you have advertised. Babysitter/nanny seeking management trainee position As a former caregiver to three active children, I certainly know the importance of effective time- management. I have cultivated that ability, along with exemplary leadership, organizational, and communication skills, which would contribute to our mutual success when I join your management trainee program. Telemarketer/phone survey taker seeking hotel management position My work as a telemarketer required me to communicate with a diverse array of people, some of whom represented difficult challenges. Through this experience, I refined my communication skills to the point where I was able to consistently smooth ruffled feathers, solve problems, and provide satisfaction to customers. These skills are vital to effective hotel management, and I am eager to apply my talents at your hotel. follow a career path? or blaze your own. In the Enterprise Management Training Program you'll lead an ambitious team and run a million-dollar business. Are you ready to make real decisions every day? If so, you can join a company BusinessWeek Magazine named one of the "Best Places To Launch A Career" for four years in a row. THIS IS WHERE YOU TAKE OVER. GO. go.enterprise.com DREW BUTTS Talent Acquisition Manager firstname.lastname@example.com (630) 693-2911 EOE/MFDV �2011 Enterprise Rent-A-Car. B07795.07/11 UIC OFFICE OF CAREER SERVICES 13 by C olleen Mo nks , Visiting Assistant Director, UIC Office of Career Services FIRST IMPRESSIONS LAST A resume is an essential and expected component of virtually any job search. It often forms the first, and if poorly written, the last impression on an employer. An advertisement of yourself, your resume is an opportunity to communicate your value to potential employers and entice them to invite you for an interview. Employers are likely to spend less than a minute reviewing your resume, so it is important to strategically craft a document that markets your strongest qualifications for that employer. Employers are interested in people who know what they want and why. If you do not know why you are applying to a position, you cannot write a strong resume. Therefore, before writing your resume, spend some time reflecting on your experience as it relates to the position. Once you understand and can articulate your relevant knowledge, skills, and career goals, the direction and content of your resume will fall into place. GUIDELINES FOR AN EFFECTIVE RESUME: � Concentrate on the position description, emphasizing the qualifications prioritized by the employer and excluding irrelevant information. � Begin bullet points with strong action verbs and "show" the employer what you did, how you did it, and why it was important (see Action Verbs for Your Resume). � Highlight your achievements and demonstrate how you can contribute to the company/organization, rather than simply listing your duties in previous jobs. � Construct a well-organized, neat, and professional document that is written in a clear and concise manner (should be consolidated to one page for undergraduates and up to two pages for graduate students and experienced professionals). RESUME FORMATS: FORM FOLLOWS FUNCTION There is no such thing as the "Right Resume," and there are a number of ways to effectively organize your unique background on a piece of paper. However, there are three formats that are most often used to write a resume. It is up to you to select a format and content that complements your experience and highlights your most relevant qualifications for a position. Chronological : Lists your education and experience in reverse chronological order from most to least recent under each category heading. Category headings may be arranged in any order and should be organized as to emphasize your most relevant experience (whatever that may be). This is the most common resume format used by recent graduates, and it is often preferred by employers as it (hopefully) illustrates s a steady and upward career growth in your industry area. Functional: Focuses on skills and accomplishments over the course of all jobs held, emphasizing what you did and your transferable skills, not when or where you worked. Employment history is usually labeled in a small section at the bottom, rather than within the section describing your skills. Employers may be less familiar with this format, but it may be beneficial for those with limited related experience or employment gaps. Combination: Includes aspects of both chronological and functional formats. Highlights skill categories, but does include some description of employment history in a separate section. STANDARD SECTIONS: Contact Information: Includes your name, address, phone number (home and/or work), and e-mail address. Make sure your email address and voicemail message are appropriate for professional correspondence! Education : Includes the name of the college you attended, the city, and state; the name of your degree, your major and minor (if you have one), your graduation date (or anticipated date), and your GPA. Write out the full title of your degree, e.g. "Bachelor of Arts in History, May 2012." This section is typically at the top of your resume (after your objective if you have one) for current students/recent graduates. If you attended more than one school, list the most recent first. May supplement this section with "Relevant Coursework" or "Academic Accomplishments," if appropriate and related to desired position. Experience: This category may include paid employment, volunteering, internships, military service, athletics, etc. Include the name of the organization, your position title, and dates of the experience. Customize your headings and organize your experiences as to highlight your strongest qualifications for the position. May use headings such as "Professional Experience," "Relevant Experience," "Leadership Experience," "Teaching Experience," etc. OPTIONAL SECTIONS: Objective: A good objective statement sends a clear message to an employer by identifying the position(s) you are applying for, your main qualifications for the position, your career goals, and your overall professional identity. This section is typically placed below your contact information on your resume. An objective is beneficial in situations such as a career fair, but is not required when you submit a cover letter with your resume. Summary of Qualifications/Profile: For professionals who are more experienced, this section may take the place of the objective, briefly summarizing and highlighting your strongest skills and qualifications for the position. Relevant Coursework : Can be designated as its own section or included under education information. List the full course name rather than the course code. Academic Projects: This section may be included to expand upon relevant skills and knowledge gained through academic projects/research related to the desired position. Certifications/Endorsements /Licenses : Write the full title and include the date issued. If desirable in your career field, place this section closer to the top of the resume such as before or after your education information. Service/Activities : Include dates and any leadership/responsibility you may have had. This section is most commonly organized in a list format. Affiliations/Memberships : Write out the name of the organizations, and do not use acronyms. May include any offices held, conferences attended, related projects, etc. Skills : Computer skills, foreign languages, laboratory techniques, or any other job-related skills you would like to highlight. Include level of proficiency by stating "proficient in," "fluent in," "basic knowledge of," etc. Honors/Awards : Can be designated as its own section or included under education information. Include the name of the honor/award and date received. May include brief statement describing honor/award. References : This section should not be included on your resume, but rather on a separate page following your cover letter and resume. This page will include the contact information (name, degree earned-if applicable, business address, phone number, and email address) for all your references. Ask for permission prior to using someone as a reference. Resume Writing 14 UIC OFFICE OF CAREER SERVICES (Continued from page 14) RESUME DO'S: � Tailor the content, category headings, and organization for each position to emphasize your individual strengths. � Quantify your accomplishments by including numbers, dollar values, and percentages. � Provide the answer to journalistic questions when describing your experiences (who, what, where, when, why, how). � Use boldface/italics/caps to highlight section headings and to differentiate between the company name and position title. � Emphasize your transferable skills. � Incorporate industry-related terminology. � Keep your formatting consistent throughout. � Edit and proofread multiple times for possible errors (have someone else do so as well). � Use good quality bond paper in a neutral color. RESUME DON'TS � Use a resume template. � Use fancy or unusual font styles/colors. � Use personal pronouns such as "I" or "my," abbreviations, or acronyms. � Include confidential information such as your social security number or marital status. � Embellish your experience or include information that is not accurate. � Describe experiences that are irrelevant. � Use vague descriptions such as "Responsible for" and "Duties included." � Repeat information that is listed in other categories. { Graduate Assistant Store Manager Training Program At TJX, our goal is to find recent College Graduates who are interested in a career in Retail Management and develop them into the future leaders for our growing organization. We have critical existing and future openings in the Chicago area and you might be the one for the job! Join our structured program consisting of 2 weeks of classroom and 6 weeks on the job training. If you have recently graduated from an accredited school with a degree in Retail Management, Business, Marketing, Liberal Arts or Human Resources with a GPA of 3.0 or better, then you deserve to work for the best in the business. That's us. Interested in our training program? Email your resume to: email@example.com TJX is an Equal Opportunity Employer committed to workplace diversity. UIC OFFICE OF CAREER SERVICES 15 Power Verbs for Your Resume Every bullet point should begin with a powerful action word. Below are suggested power verbs to make your skills pop! MANAGEMENT/ LEADERSHIP SKILLS administered analyzed approved assigned attained authorized chaired consolidated contracted controlled coordinated decided delegated developed directed eliminated enforced enhanced established executed generated handled headed hired hosted improved increased initiated instituted led managed motivated organized originated overhauled oversaw planned presided prioritized produced recommended reorganized replaced restored reviewed scheduled strengthened supervised COMMUNICATION/ PEOPLE SKILLS addressed advertised arranged articulated clarified collaborated communicated composed consulted contacted conveyed corresponded described developed discussed elicited enlisted explained expressed incorporated influenced interacted interpreted interviewed involved joined listened marketed mediated observed participated persuaded presented promoted proposed publicized reconciled recruited reinforced reported resolved responded solicited spoke suggested translated wrote RESEARCH SKILLS clarified collected compared conducted critiqued detected determined examined experimented explored formulated gathered identified inspected interpreted invented investigated located measured organized researched searched solved summarized surveyed tested TECHNICAL SKILLS adapted assembled built calculated computed constructed converted designed determined developed engineered fabricated installed maintained operated overhauled programmed rectified regulated remodeled repaired replaced restored solved specialized standardized studied utilized TEACHING SKILLS adapted advised clarified coached communicated conducted coordinated critiqued demonstrated developed enabled encouraged evaluated explained facilitated focused guided individualized informed instilled instructed motivated persuaded set goals simulated taught tested trained tutored FINANCIAL/DATA SKILLS administered adjusted allocated assessed appraised audited balanced calculated computed corrected determined estimated forecasted managed marketed measured planned programmed projected reconciled reduced researched retrieved CREATIVE SKILLS acted combined conceptualized created customized designed developed directed displayed established fashioned formulated founded illustrated integrated introduced modeled modified originated performed planned revised revitalized shaped HELPING SKILLS advocated aided answered arranged assessed assisted cared for clarified coached collaborated contributed cooperated counseled diagnosed encouraged ensured expedited facilitated furthered guided helped intervened motivated provided referred presented resolved supplied supported volunteered ORGANIZATION/ DETAIL SKILLS arranged categorized classified coded collected compiled corresponded distributed executed filed generated implemented incorporated logged maintained monitored obtained ordered organized prepared processed provided purchased recorded responded reviewed scheduled screened submitted supplied standardized systematized updated validated verified MORE VERBS FOR ACCOMPLISHMENT S achieved completed expanded exceeded improved pioneered spearheaded succeeded surpassed transformed won NO TE: Categories for action verbs are only suggestions and therefore all verbs should be considered. 16 UIC OFFICE OF CAREER SERVICES by Elizab eth H errera , former Assistant Director, UIC Office of Career Services; Contributions by Steph anie B irk , Visiting Assistant Director, UIC Office of Career Services Writing a Curriculum Vitae (CV) A Curriculum Vitae, also known as a CV, is a detailed summary of your education and academic background. CVs are most commonly used for individuals seeking academic, higher education, scientific and/or research positions. THE DIFFERENCE BETWEEN A CV AND A RESUME: When determining whether to use a CV or a resume for your job search, it is important to know your targeted audience and understand the main purpose of each format. A CV is more focused on academic and scholarly achievements, while a resume more on work experience. A CV is typically lengthier than a resume, three or more pages, showcasing thorough documentation of your professional history, outlining your publications, and highlighting teaching and research experience. It is appropriate on a CV to describe both teaching and research experience in detail �this is usually not appropriate on a resume. CV ESSENTIALS It is important to note that your CV should be organized and categorized according to the needs of your targeted audience. Your CV is unique and your categories and subheadings may vary. Be sure to tailor your CV to a format that best highlights your skills, credentials, academic and educational background for the position you are seeking. These components can be emphasized by prioritizing the most significant points at the beginning of your CV. Think about what sets you apart and makes you a unique candidate. Note that an accepted CV format can quite differ and vary by discipline. It is highly recommended that you seek advice from professors, advisors and others within your field to decide on an appropriate format. COMMON SECTIONS IN A CURRICULUM VITAE: Contact Information : Name, address, phone number, e-mail address. Education: Include your post graduate, graduate and undergraduate degrees, certifications, and licensures beginning with the most recent first. Research Interests: Be brief and precise, using specific and clear language. Make sure that your research interest aligns with the objectives of the position or program you are pursuing. Include areas you are prepared to teach and specific areas of specialization/expertise. Research Experience: Add descriptions of research projects (type and purpose). You may include a dissertation abstract. Teaching Experience: Include the institution name and location, date, and courses taught. Be creative in your use of action verbs to highlight your demonstrated skills. Publications / Selected Publications: Include authored and/or coauthored publications using a bibliographic format. Professional Affiliations: Listing your professional memberships demonstrate your commitment and level of enthusiasm for your field of study. Professional Honors and Achievements: Include any special recognitions, departmental awards, teaching awards, scholarships, grants, fellowships, community and professional awards. Conference Papers Presented/ Presentations: Be sure to include the date, title and location of each presentation. Related Work Experience: Be sure to quantify and illustrate your contributions with key action verbs. Work experience not directly relevant to research/teaching should be omitted or described only briefly on a CV. Foreign Languages: Indicate level of fluency (fluent, intermediate, basic knowledge of, familiar with). References: References may be required in the application process. Submit them along with your CV, including research supervisors and partners, or those who can vouch for your abilities. CV ESSENTIALS: � Create a crisp and polished look � Be consistent in content and format � Use an appropriate font (e.g., Times New Roman, Tahoma, Garamond, Calibri) � Utilize bold headings and subheadings to distinguish key elements � Avoid the use of "I" or "My" � Avoid long narratives of academic work and experiences � Mention results and accomplishments, quantifying where possible � Showcase your key skills throughout � Proofread and correct spelling and grammatical errors And remember � always have someone else review your CV before submitting it! SOURCES Jackson A. L. and Geckeis C. K. (2003). How to prepare your curriculum vitae. McGraw-Hill. http://owl.english.purdue.edu/owl/resource/641/01/ http://gecd.mit.edu/sites/default/files/CV%2008_11_0.pdf http://chronicle.com/article/The-Basics-of-Science-CVs/46275/ UIC OFFICE OF CAREER SERVICES 17 Related Experience Sample Resume Andrea Kim 700 S. Halsted Street CMN 315F, Chicago, IL 60607 (312) 555-5555, email@example.com EDUCATION RELEVANT EXPERIENCE University of Illinois at Chicago Bachelor of Science in Management and Marketing, May 2012 Marketing, Inc. Chicago, IL Intern June 2010-Present � Perform market research and summarize results to inform business strategy � Draft e-mails and press releases to promote various activities for clients � Develop and maintain a database of media contacts American Marketing Association, University of Illinois at Chicago Chicago, IL Vice President April 2011-Present � Assist President in overseeing and managing $2700 budget � Collaborate with members to implement new educational and fundraising events � Secure marketing-related speakers and manage all logistics for monthly meetings Director of Member Relations April 2010-April 2011 � Created and implemented a new marketing-related social event, leading to recruitment of 20 new general members and increasing membership by 40% � Collected and managed the membership database to maintain good internal communication ADDITIONAL EXPERIENCE Bay Bank Chicago, IL Customer Service Representative/Loan Operations June 2008-May 2010 � Provided professional service to internal and external customers in a fast-paced environment � Resolved routine problems and answered customer questions pertaining to products and services � Balanced and verified content of cash drawer daily, averaging net worth of $12,000 daily � Promoted from Customer Service Representative to Loan Operations Personnel � Recognized by supervisor as satisfying and exceeding office requirements Java Coffee Shop Palatine, IL Supervisor/Barista August 2005-January 2008 � Managed up to 4 employees per shift and ensured all service, inventory, and cleaning tasks were completed in a timely fashion � Assisted students and faculty during peak store hours � Performed opening and closing duties with attention to security and policy SKILLS Social Media: Proficient in marketing through Twitter, Facebook, LinkedIn, CheckIn Computer: Proficient in Adobe Photoshop, Microsoft Publisher, PowerPoint, Word, Excel Language: Working knowledge of Korean 18 UIC OFFICE OF CAREER SERVICES LAS Sample Resume MIGUEL RIVERS 1300 N. Clybourn Ave, Chicago IL 60618 312-996-2300 email@example.com OBJECTIVE EDUCATION To obtain a position as a Correctional Caseworker at Northside Juvenile Center, offering strengths in conflict management, behavior modification, and interpersonal awareness. University of Illinois at Chicago (UIC) Bachelor of Arts in Criminology, Law, and Justice Minor: Psychology May 2013 Cumulative GPA: 3.8/4.0 RELEVANT COURSEWORK RELATED EXPERIENCE Criminology, Social Psychology, Community and Prevention, Law in Society, Ethics, Principles of Criminal Law, Criminal Justice Organizations Advantage Youth Services Chicago, IL Youth Coordinator 8/11 � Present � Monitor facility and participant safety through clearly defining rules and administering consequences as needed � Manage crisis situations and mediated conflicts between group members � Organize and instruct a cooking class for homeless youth to enhance nutritional awareness and encourage the use of healthy urban resources � Collaborate closely with youth, teachers, family members, and community organizations to promote social and emotional well-being ASSIST Crisis Center Chicago, IL Volunteer Phone Paraprofessional 1/11 � 7/11 � Handled client concerns via telephone and offered tools to enhance coping skills � Listened, empathized, established rapport to understand caller's concerns and convey appropriate referrals � Maintained accurate records of callers for internal statistics, follow-up, and future training purposes ADDITIONAL EXPERIENCE Unique Products Department Store Chicago, IL Sales Associate 5/09 � 12/10 � Handled difficult complaints with adherence to company customer-service policies � Monitored suspicious customer behavior, minimized in-store shop-lifting by 30% � Assisted customers with product purchases and inquiries Big Brothers Big Sisters, Volunteer Big, 2/09�Present Sigma Lambda Beta, Vice President, 8/11�Present UIC Career Services Job Fairs, Volunteer Host, 9/10�9/12 Computer: Microsoft Word, Excel and Power Point. Familiar with SPSS Language: Fluent in oral and written Spanish LEADERSHIP & ACTIVITIES SKILLS UIC OFFICE OF CAREER SERVICES 19 Education Sample Resume Sebastian Delgado 1234 W. School Street � Chicago, Illinois 60607 � 555-555-5555 � email@example.com CERTIFICATION Illinois Type 03 Certification (Pending) Middle School Endorsement � Language Arts EDUACTION Bachelor of Arts in Elementary Education, May 2012 University of Illinois at Chicago GPA 3.50/4.00 FIELD EXPERIENCE Jeffersonian Elementary School, Chicago, IL 5th Grade Student Teacher January 2012 � May 2012 Implemented phonics curriculum through individualized and small group instruction Co-sponsored after school reading club comprised of 15 students Designed and implemented lessons in reading, writing, and math Collaborated with 6th grade teacher in designing a science based program to teach literacy to English language learners Integrated technology to enhance student learning in all subject areas Engaged in effective and appropriate classroom management techniques Expanded the range of learning through whole class, individual, and small group instruction RELATED EXPERIENCE Imani Smith Elementary School, Chicago, IL After-School Tutor September 2009 � January 2012 Provided tutoring in math and reading fundamentals to a group of 10 8th grade students Maintained student records and held periodic meetings with parents to discuss student progress Maple Day Camp, Chicago, IL Camp Counselor Engaged children ages 9-12 in outdoor athletic activities to promote fitness Facilitated arts and crafts workshops for all campers Ensured participant safety during field trips Assisted program coordinator in creating educational and fun indoor activities VOLUNTEER EXPERIENCE Big Brothers of America, April 2011 - Present Greater Chicago Food Depository, Special Events Volunteer, December 2010 - Present Hunger Walk, Participant and fundraised $200, July 2011 Perez Elementary School, Science Fair Judge, April 2010 SKILLS Computer: Language: Summer 2009 Proficient in Microsoft Word, Excel, Power Point, Publisher Fluent in oral and written Spanish; Basic Italian 20 UIC OFFICE OF CAREER SERVICES Engineering Sample Resume Paul Pierzynski 1200 West Harrison Chicago, Illinois 60607 312-996-2300 Email: email@example.com Objective Seeking a position as Mechanical Engineer at XYZ Co., utilizing creative problem solving and generating innovative solutions. University of Illinois at Chicago (UIC) Bachelor of Science in Mechanical Engineering, May 2013 Minor: Mathematics Cumulative GPA: 3.3/4.0 Education Coursework Heat Transfer, Fluid Mechanics, Mechanical Vibrations, Engineering Graphics and Design, Materials for Manufacturing, Statics/Strength of Materials, Engineering Dynamics Senior Design Title of Project or Two or three lines describing project Related Projects Experience 8/12 � Present Fall Semester 2012 UIC Office of Career Services, Chicago, IL Administrative Aide � Assist walk-in students with questions related to office services. � Handle and resolve client inquiries via telephone. � Distribute information to various departments throughout campus. � Perform general office assignments as required. United Parcel Service, Chicago, IL Pre-loader � Loaded parcels onto package carts for delivery. � Sorted packages into bins according to final destination. � Ensured that misdirected parcels are processed by end of shift. � Unloaded Express and Next Day Air mail from trailers. American Society of Mechanical Engineers, 2011 � Present Pi Tau Sigma: Mechanical Engineering Honors Society, 2011 � Present UIC Career Services Job Fairs, Volunteer Host, 9/10 � Present Microsoft Word, Excel and Power Point. Familiar with C++ and SPSS. Proficient with AutoCAD, ProEngineer: Widfire 4.0; ProMechanica. Fluent in oral and written Spanish and working knowledge of Polish. 1/11 � 7/12 Activities Skills Interests Playing baseball, reading works by Edgar Allen Poe & mobile DJ. UIC OFFICE OF CAREER SERVICES 21 Functional Sample Resume Sean Rosen 1001 Fillmore Street � Oak Lawn, IL 12345 (123) 555-2345 � firstname.lastname@example.com OBJECTIVE To obtain a position in banking applying my finance and leadership experience EDUCATION University of Illinois at Chicago (UIC) Bachelor of Science in Finance, expected May 2013 Overall GPA: 3.4/4.0 RELEVANT SKILLS Finance Skills � Maintain accounts receivable records by posting remittances, total accounts, prepare and balance bank accounts prior to computerization � Develop and write business plan to start own business; include extensive financial forecasting, cash flow projections and preparation of pro forma financial statements � Reconcile nightly sales totals with cash receipts Leadership/Management Skills � � � � Manage 10-20 full and part time employees Delegate work assignments and provide support to employees Provide management consultation for small local company through the UIC Small Business Institute Direct UIC's Finance Club's membership drive projects; membership increased by 80% Communication Skills � � � Address and handle customer concerns and complaints to ensure customer satisfaction Counsel students in academic advising situations and suggest appropriate referrals to faculty Influence potential students to join and participate in the Finance Club WORK HISTORY UIC, Chicago, IL Rascal House Restaurant, Chicago, IL Data Services, Oak Lawn, IL Student Secretary Server Assistant Manager August 2011 � August 2012 September 2010 � July 2011 March 2009 � August 2010 COMPUTER SKILLS Proficient in Microsoft Word, Excel, PowerPoint Familiar with Microsoft Access HONORS/ACTIVITIES Finance Club, Member, 2011 � Present Sigma Lambda Beta, 2011 � Present Dean's List: Spring 2010, Fall 2011, Spring 2012 22 UIC OFFICE OF CAREER SERVICES Cover Letters by Colleen Monks, Visiting Assistant Director, UIC Office of Career Services A cover letter is a professional business letter that introduces you to prospective employers and should always accompany a resume. In the form of a narrative, it provides depth to your resume, highlighting your strongest qualifications and stressing how you can meet the employer's needs. An effective cover letter is well-written, captures the employer's attention, and ultimately convinces the employer you are a qualified candidate that deserves an interview. As the cover letter is the employer's first glimpse at you as a candidate, it must be organized, professional, and 100% error-free. Additionally, your cover letter should always be original and tailored to the specific position. When you spend time crafting a customized letter, you will stand out from the pile of applicants. Your effort and dedication will be apparent to the employer, making him/her more likely to respond to your application positively. CONTENTS OF A COVER LETTER Heading (Use same as resume with your name, address, etc.) Date Employer's Name Title of Employer Company/Organization Street Address City, State, Zip Code Dear Mr./Ms. (Last Name), Opening Paragraph: The purpose of this paragraph is to introduce yourself and grab the employer's attention. Begin by stating your reason for writing the letter and how you learned about the organization/position (specifically name the person who referred you, if any). Include specific items that demonstrate your level of interest and knowledge about the organization. Conclude this paragraph with a persuasive statement about what makes you the ideal candidate for the position (state your strongest qualifications/most relevant skills). Middle Paragraph(s): The body of your cover letter may consist of 1-2 paragraphs that serve as your sales pitch to the employer. Use these paragraphs to elaborate on the qualifications/skills you mentioned in the opening paragraph. Provide a few concrete examples that demonstrate your mastery of those skills (but try not to go overboard with examples). Show the employer why you are an excellent candidate by emphasizing what you could contribute to the organization (may address specific qualifications listed in the job description). Closing Paragraph: In the last paragraph, you close the letter. Reiterate your interest in the position, thank the employer for his/her consideration, and request an opportunity to discuss your qualifications further in the future. Additionally, indicate how the employer can reach you for follow-up (phone number and/or email). Sincerely, (4 spaces) Your Name (First and last name typed) (Include your signature above your typed name or write "submitted electronically," if appropriate) Enclosure: Resume. COVER LETTER GUIDELINES � Use business letter format. � Include 3-4 paragraphs (Opening, Middle, and Closing). � Do not exceed 1 page in length. � Use the same type of paper, font size/style, contact information heading, etc. as for your resume. � Address the letter to a specific person (call the human resources department to inquire if the hiring manager is not listed). May write "Dear Hiring Manager" or "Human Resources Director" if unavailable. � Be brief, but be sure to make your point clear. Use succinct and direct language. � If the letter is in response to a specific job posting, make sure COVER LETTER SUCCESS TIPS to address all the points from the posting, showing how you match the qualifications. � Research the organization and its mission, and mirror back their message through the language you use, incorporating key words and phrases. � If you are thinking of relocating and have a strong interest in a particular city, consider including some reasons for that interest or why you would be willing to relocate for that organization. � When writing to nonprofit organizations, give examples of your recent volunteer work or community outreach experience to demonstrate your commitment to a particular cause. � Do not simply repeat your resume - try to summarize from specific experiences to skills you have acquired from those experiences. UIC OFFICE OF CAREER SERVICES 23 by Colleen Monks, Visiting Assistant Director, UIC Office of Career Services THE ESSENTIALS: An essential component of your job search strategy, you should always send a thank you letter to each interviewer within 48hrs of an interview. The purpose of the thank you letter is to reiterate your interest in the position/company, show your appreciation for the interviewer's time, recap important conversations from the interview such as your strongest skills/qualifications, and mention any relevant information that may not have been covered during the interview. The letter should demonstrate that you listened to the interviewer, researched the company, and targeted the skills and characteristics they desire in a potential hire. An effective thank you letter communicates the following to the interviewer: � You value his/her time and willingness to help you in your career exploration/job search. � You are a professional and courteous individual, and you see yourself as a potential colleague. � You are motivated and dedicated to your job search and acquisition of this particular position. � You feel strongly that you are a qualified candidate for the position. Thank You Letters Heading (Use same as resume with your name, address, etc.) Date Employer's Name Title of Employer Company/Organization Street Address City, State, Zip Code Dear Mr./Ms. (Last Name), Opening Paragraph: Thank the interviewer for his/her time, effort, and for giving you the opportunity to interview. Re-emphasize important skills or strength you possess that will benefit the company. Reiterate your interest in the position, the company or the industry. Middle Paragraph: Reflect on the conversation you had with the interviewer(s). What additional information did you learn about the company? Refer briefly to the conversation that you shared and discuss how it has impacted you or made you feel more confident in your ability to successfully take on the position. Closing Paragraph: Again, thank the potential employer for his/ her time or referral. State that you look forward to speaking with him/ her in the future and provide a telephone number and email where you can be reached if they need more information. Sincerely, (4 spaces) THANK YOU LETTER TIPS Tip 1: Ask the interviewer for a business card at the end of your interview, so you have all the appropriate contact information to send the letter. Tip 2: A neatly hand-written note on businesslike note paper or a notecard is rare and can leave a very positive impression. Tip 3: Thank you letters can be e-mailed if your contact with the employer has been primarily through e-mail. Tip 4: Thank you letters should be sent out immediately after the interview. You want the employer to receive it while you are still fresh in his/her mind. Tip 5: If there was something that you wish you had mentioned during the interview, here's your chance to say it! Your Name (First and last name typed) (Include your signature above your typed name or write "submitted electronically," if appropriate) 24 UIC OFFICE OF CAREER SERVICES Other Professional Employment Related Letters by Ja ime Vela squ ez , Assistant Director, UIC Office of Career Services PROSPECTING LETTER This type of letter should be sent when you are not applying directly to a specific advertised position. Maybe you are highly interested in a particular company or organization or perhaps you know they employ individuals with your academic background and/or work experience. Whatever the case may be, this type of letter is used to solicit potential opportunities or to request an informational interview (see section on Networking). Date Contact Person's Name Company Name Address Chicago, IL 60607 Dear Mr. Recruiter: Your Name Address Chicago, IL 60607 I have done extensive research on XXX (name of company) and am excited about any possible career opportunities you may have for a XXX Engineer (or your major). I know your engineering department works in XXXX engineering areas, which I would love to be a part of as a professional. I have also learned that you have been highlighted in the recent issue of XXX magazine. My background includes (give a very brief history of your academic background as well a very brief example or two of the experience you have that RELATES directly to the employer and or position). At all costs avoid clich�s and lame remarks that are used by almost EVERY job seeker: such as "I'm a highly motivated person who works well alone as well as in a team and I feel that my background and experience fit well with your company". Provide a detailed example of what you have to offer and contribute to the company. The last paragraph is standard but be sure to mention the company again. I am strongly interested in a possible opportunity with XXXX and look forward to hearing from you at your earliest convenience. Be proactive and initiate future contact: I will be contacting you in the near future to discuss this potential career possibility. However, I can be reached at 312-123-4567 or by email at firstname.lastname@example.com. Thank you for your time and consideration. Respectfully, Your name (be sure to sign your letter) NETWORKING LETTER This letter is brief and should be used when you have made a contact at a conference, workshop, meeting or any social events including a ball game! Professional/business interactions can occur just about anywhere at any time, so always be prepared to give and receive a business card. Date Your Name Address Chicago, IL 60607 Contact Person's Name Company Name Address Chicago, IL 60607 Dear Mr. Recruiter: It was a pleasure meeting you at the White Sox game last Sunday and learning about your company. I was especially interested in the XXXXX projects that you are working on at your office. As I mentioned to you at the game, I am a recent graduate of UIC with a degree in XXXXX and would love to learn more about a possible career opportunity with your organization. My background includes (give a very brief example of the experience you have that RELATES directly to the company). I look forward to meeting with you again to further discuss a possible opportunity with XXXX. I will be contacting you in the near future to arrange a brief meeting to further learn about your organization. Thank you for your time and consideration. I hope you enjoyed the ball game as much as I did!! Respectfully, Your name (be sure to sign your letter) UIC OFFICE OF CAREER SERVICES 25 Other Professional Letters (continued) ACCEPTANCE LETTER This is a very brief letter used to confirm your acceptance of an employment opportunity that has been made to you by an employer. Be sure to do it in writing (actual letter or email). DO NOT send a `cute' thank you card. You are not thanking them for a birthday present. Be professional! Use this opportunity to reaffirm a particular benefit or arrangement that has been agreed upon by both you and the employer. Be sure to demonstrate your sincere appreciation for the offer that has been made to you. Your Name Address Chicago, IL 60607 Date Contact Person's Name Company Name Address Chicago, IL 60607 Dear Mr. Recruiter: I am writing this letter to confirm my acceptance of XXXXX position that you offered to me on behalf of XXX last Thursday via telephone. I am really excited about joining your team and I am eager to start my career with XXX. I look forward to contributing my project and internship experience to XXXX and also to learn and grow as a professional. As we discussed on the telephone, I will report early to work on August 1st upon my return from Acapulco. I will also be sure to fill out the additional employment and insurance forms as you requested. Once again, I wish to express my sincere appreciation and gratitude for extending to me this great opportunity with XXXX! Thank you again for your time and attention. Respectfully, Your name (be sure to sign your letter) WITHDRAWAL, REJECTION, AND REFERENCE DOCUMENTS These letters are simple, short, and to the point of the matter. Once you have accepted a position from an employer, a withdrawal letter should be sent to any other employer that is still actively considering you for a position. Simply thank them for them for their consideration and withdraw from consideration. This letter is especially important if you have already had a preliminary interview with the company. Sending a withdrawal letter will demonstrate your professionalism and business etiquette. A rejection letter should be sent when multiple offers have been extended to you by different employers. Again, this is a simple letter expressing appreciation, but rejecting an offer that has been made. Before you send it out, be sure to very carefully consider ALL offers in great detail. The decision you make will impact you career for years to come, so make a careful and thoughtful decision! A reference(s) page should include your contact information on top (like the resume) and with the information of at least three individuals that you plan to use as references. It should include their name, title, place of employment and contact information (address, phone, email etc.). Be sure to ask permission first from your references and send these a copy of your resume. 26 UIC OFFICE OF CAREER SERVICES Interviewing: The Three "Ps" of Interviewing Services Step hanie Birk , Visiting Assistant Director, UIC Office of Career Services; Contributions by by La ura Myers , former Assistant Director, UIC Office of Career BEFORE "Prepare" Reflect on your strengths and know the skills you have to offer, particularly those that will uniquely set you apart from the competition. Research the organization. Use library reference databases (i.e. OneSource, Hoovers), employer websites, and external review websites (such as Glassdoor.com) to determine growth areas, strengths, and other information. Request a recent annual report from the company. Network and request informational meetings with those in the field. Talk with alumni who may be doing the job you want to do, utilizing UIC's Alumni Database at www.uialumninetwork.org/directory.html. Prepare a tailored resume, using the job description as a "cliff notes" reference of what key skills to include. Prepare a list of references. Keep them professional and linked to the experiences listed on your resume where possible. Prepare a one-minute commercial of yourself--keep it to the career-related "highlights," using specific examples of success and phrases showing you know what they need. Remember to link it to the field/role as a clincher at the end. Practice, Practice, Practice! Enough said The less you carry the better. You may take a leather briefcase, but do not take a backpack/gym bag to the interview. Using a padfolio is a great, compact way of keeping your documents crisp. DURING "Present" Dress appropriately (see What to Wear section). Use friendly, confident body language. Be aware of the nonverbal signals you are sending. Avoid fillers (i.e. "like" "um" "uh") and maintain good eye contact. Be honest and sincere in your answers. Don't show off or exaggerate your skills. Use concrete examples and share them in a clear, concise manner. Keep your language positive. Don't say things like "I know it's bad that I _____, but..." or "This could be a weakness..." Rephrase it in a positive manner, even if you are being asked to talk about an area of weakness. Talk about yourself as continuously improving. Remember to breathe! Calm your nerves by focusing on your breath and pausing your speech � it's better than rambling on. Focus on what you offer, not what you can gain from them. Don't ask "What can you do for me?" questions until hired. Put yourself on their team - Relate your answers to the role and connect the relevance of what you are sharing to the position. Be an active listener. Have a prioritized list of questions to ask. AFTER "Persist" Convey interest, even after the fact. End the interview by reiterating your interest in the job. Show appreciation. Write a thank you letter the same day for each interviewer. Thank staff by name. Follow-up by asking when might be a good time to reach the interviewer. Ask for business cards. Reflect on your interview technique. Applaud yourself for what you answered well, and strategize for how you can improve answers for the future. TYPES OF INTERVIEWS Screening Interviews A screening interview is usually meant to weed out unqualified candidates. Providing facts about your skills is more important than establishing rapport. Provide only answers to questions you are asked. Volunteering additional information could work against you. One-On-One Interview A one-on-one interview is designed to see how you would fit in the company, and if your skills and talents will meet their needs. The length of this interview varies and often starts with, "Tell me about yourself." Committee Interview Committee interviews are a common practice. When you face several persons who all have a say in who is hired, direct your answer to the person who asks each question. Sometimes they will ask you to come up with a plan to address the important issues involved in a problem situation they present. Group Interview A group interview is usually designed to uncover the leadership potential of prospective managers and employees. Top candidates for a job are interviewed informally together. Lunch/Dinner Interview The same rules apply in lunch interviews as those held in an office. The setting may be more casual, but remember it is a business lunch and you are being watched very carefully. Follow the interviewer's lead in both selection of food and etiquette. Never order an alcoholic drink. Case Interview Case interviews are interviews that assess a candidate's analytical abilities while introducing them to the types of problems a company typically faces. These are common in consulting firms. St t ress Interview Stress interviews are usually a deliberate attempt to see how you handle yourself. The interviewer may keep you waiting or be argumentative to see how you handle yourself. Don't take it personally, be rushed into answering, or try to fill in periods of silence. Silences may be meant to unnerve you. If several minutes pass, ask if the interviewer needs any clarification. DRESS FOR SUCCESS: What to Wear for the Interview Tips for Both Men and Women 1. Think Conservative: The best way to prepare for an interview is to think and plan out your strategy in a conservative fashion. Avoid loud colors and distracting patterns. It is ok to dress more conservative and formal for an interview than you know you would for a typical day at the office. There is no such thing as "overdressing" for an interview � unless you wear a ball gown or tuxedo of course! 2. Personal Appearance: You only have one chance to make a good first impression. Personal appearance is of prime importance in an interview and includes cleanliness, fresh breath, conservative haircut, clean and trimmed nails, and clean glasses. 3. Perfumes/Colognes: If used, a minimal amount should be applied. DO NOT overuse; perfumes and colognes can be overpowering to the interviewer. UIC OFFICE OF CAREER SERVICES 27 (Continued from page 27) What to Wear � Men 1. Your Suit: Invest in a solid/pinstripe business suit that is preferably navy or gray (but black is acceptable); single-breasted, two-piece variety. A suit made of 100% wool will wrinkle less and hold its shape. Be sure to have it tailored to your measurements. Do not look like a kid with oversized (or undersized) clothing. A white cotton shirt, with straight or button down collar, is fine with a simple design tie. If you wear an undershirt, be sure it is a plain white shirt. 2. Shoes Should be Polished: We recommend modified wing tips or lace-ups in black, cordovan or dark brown. Wear dark socks to match your suit. Make sure your socks are high enough so that no skin shows when you sit down. 3. Clean-shaven: Be sure to shave the same day you have your interview. If you normally wear a beard or mustache, then trim it accordingly. Also be sure to comb or style your hair appropriately. 4. Jewelry: We strongly recommend that men do not wear earrings to an interview. Avoid wearing an excessive number of rings and/or chains. What to Wear � Women 1. Your Suit: Wear a conservative suit with a skirt no higher than one inch above the knee. Otherwise skirts tend to get too short when you sit down. While pantsuits are almost universally acceptable, some conservative fields such as banking, investments and law may expect the more traditional skirtsuit. 2. Keep it simple. Don't wear too much makeup, too much jewelry or heels that are too high. Be mindful of nail polish � if worn, should be neutral and non-distracting in color. 28 UIC OFFICE OF CAREER SERVICES by Step hanie Birk , Visiting Assistant Director, UIC Office of Career Services Six Tips for Calming Your "Interview Jitters" It is not unusual to feel nervous during a job interview. If you are a new or young professional without much interview experience, interviews can feel particularly intimidating. But nervousness can steal away your confidence and rob you of clearly communicating your stellar interview answers. Here are a few simple tips to help you calm your nerves and approach interviews with confidence. TIP 1: ARRIVE EARLY Plan ahead and give yourself ample time to allow for the unexpected. Aim to arrive 30 minutes early. This will eliminate that nerve-provoking "rushed" feeling. Use the extra time you have in arriving early to relax, check your appearance, and review key company information. Your route should be well-planned using online mapping tools. Remove the stress of travelling to an unfamiliar place by making it a "familiar" place. Some job-seekers take a trip to the interview location before the interview date to feel more comfortable on the day. TIP 2: TAKE YOUR TIME ANSWERING Before answering questions, take a breath in, pause, and then answer. This will allow some extra space for your thoughts to formalize. A natural, thoughtful pause is completely appropriate in an interview. If you think you need more than a couple seconds, simply let the interviewer know by saying, "That's a good question. Can I have a moment to think about it?" They will appreciate your thoughtfulness. Taking time answering will prevent you from rambling on � and your answers will come out clearly and succinctly. TIP 3: BREATHE Focus on your breath and relax your body. This will have an immediate calming effect on you. Longer breaths take in more oxygen, allowing you to think more clearly. When there is a lull in the conversation, use it as an opportunity to become aware of what feels tight in your body, and then relax your tense muscles. Feel grounded in your chair and supported by it. The result is that you'll feel �and appear� more relaxed and comfortable. TIP 4: SMILE! Smiley people project friendliness and confidence. Smiling also sets your company at ease. Studies show that "putting on a smile" actually causes us to feel a bit happier, even if when we initially didn't feel that way. TIP 5: REMEMBER, THEY WANT TO TALK TO YOU! You have already caught their attention and they want to meet you! That alone should give you confidence. Remember how you first felt when you "got the call" inviting you to interview? Channel the excitement you felt in being chosen, and carry that with you as fuel. Now, all you have to do is project confidence, communicate clearly, and show them your personality fits in well with their organization. Treat the interview not as a "test," but as a "conversation" (professional conversation, of course!). TIP 6: VISUALIZE SUCCESS A great technique employed by athletes to create winning results is visualization. This strategy can help you too keep your eye on the prize and win a job. Studies show that visualizing success influences outcomes positively. Believe in yourself and you will find yourself swelling with confidence! SOURCES: http://voices.yahoo.com/job-interview-trick-calm-nerves-120862.html; http://thegrindstone.com/career-management/5-ways-to-calm-yournerves-before-a-job-interview-612/ UIC OFFICE OF CAREER SERVICES 29 Behavioral Interviewing Services Step hanie Birk , Visiting Assistant Director, UIC Office of Career Services; Contributions by by La ura Myers , former Assistant Director, UIC Office of Career "Tell me about a time when you had to work in a team and one of the members was difficult to get along with." If you hear a question like this, you are being asked a behavioral interview question. In the interview process you can either have an entire interview that is behaviorbased, or more commonly, you will be asked behavioral interview questions along with more traditional interview questions. WHAT IS BEHAVIORAL INTERVIEWING? Behavioral interviewing is based on the principle that future behavior is best determined by assessing past behavior in similar situations. In other words, past behavior predicts future success. An interviewer will ask you to provide a specific example of a situation in the past in order to determine if you are a fit for the role. TRADITIONAL QUESTIONS VERSUS BEHAVIORAL QUESTIONS Traditional interview questions will ask you "what if" types of questions. They do not require you to call upon your past experiences, and are often thought of as easier to answer. The interviewer is assessing your thought process as opposed to your behavior. Behavioral questions usually start off with, "Tell me about a time when...", "Give me an example of..." or "Describe a time when..." HOW DO YOU PREPARE FOR BEHAVIORAL INTERVIEW QUESTIONS? The best way to gear up for behavioral interviewing is to prepare in advance several 30- to 90-second skills-based stories. Each of these "career stories" should focus on demonstrating a relevant skill to the desired position. Remember that many behavioral questions probe for your response to negative situations. You will need to have examples of negative experiences ready. But, try to choose negative experiences that you made the best of � or better yet � those that had positive outcomes. Here's a good way to prepare for behavior-based interviews: � Identify 6-8 examples from your past experience where you demonstrated top behaviors/skills that employers typically seek. Think of examples that will highlight your top selling points relevant to the position. � Vary your examples; don't take them all from just one area of your life. � Use fairly recent examples. If you're a college student, examples from high school may be too long ago. � Describe examples using the STAR technique so that your answer is well-rounded and structured. Situation or Task Describe a situation or a task you needed to accomplish. You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand. This situation can be from a previous job, from a volunteer experience, or any relevant event. Describe the action(s) you took, identifying skills utilized. Don't tell what you might do, tell what you did do. Even if you are discussing a group project or effort, describe what you did -- not the efforts of the team. The focus should be on your skills and actions. What happened? How did the event end? What did you accomplish? What did you learn? Focus on positive results. Use examples from internships, classes and school projects, activities, team participation, community service, hobbies and work experience as examples of your past behavior. In addition, you may use examples of special accomplishments, whether personal or professional, such as scoring the winning touchdown, being elected president of your Greek organization, winning a prize for your artwork, or raising money for charity. Wherever possible, quantify your results. Numbers always impress employers. EXAMPLES OF BEHAVIORAL INTERVIEW QUESTIONS Knowing what kinds of questions might be asked will help you prepare an effective selection of examples. � Describe a time when you were faced with a stressful situation that demonstrated your coping skills. � Give me a specific example of a time when you used good judgment and logic in solving a problem. � Give me an example of a time when you set a goal and were able to meet or achieve it. � Tell me about a time when you had to use your presentation skills to influence someone's opinion. � Give me an example of a time when you had to conform to a policy with which you did not agree. � Describe a time when you had to go above and beyond the call of duty in order to get a job done. � Tell me about a time when you had too many things to do and how you prioritized your tasks. � Give me an example of a time when you had to make a split second decision. � What is your typical way of dealing with conflict? Give me an example. � Give me an example of a time when something you tried to accomplish and failed. � Give me an example of when you showed initiative and took the lead. � Tell me about a recent situation in which you had to deal with a very upset customer or co-worker. � Give me an example of a time when you motivated others. � Give me an example of a time when you used your fact-finding skills to solve a problem. � Tell me about a time when you missed an obvious solution to a problem. Remember, listen carefully to each question asked of you and respond with a specific and detailed example. With experience, you can learn to tailor your examples to several different behavioral questions. Action you took Source: www.quintcareers.com Results you achieved 30 UIC OFFICE OF CAREER SERVICES Interview Questions QUESTIONS FOR CANDIDATES TO ASK EMPLOYERS It is common at the end of the interview for an employer to ask, "Do you have any questions?" Remember, it's a two-way street, and you should ALWAYS have questions. This conveys your enthusiasm for the organization and engagement with your interviewer(s) � not having questions could negatively impact your chances. Prepare 3 questions to ask should one be answered in the course of the interview. At least one should be a unique, genuine question you developed from company research in preparing for the interview. Below are sample questions, but remember to shape your questions to the position. Sample Questions What are the challenging facets of this job? Are there specific challenges you are facing right now? How do you see my role evolving in the first two years? What would you like to be able to say about your new hire a year from now? What are your organization's plans for future growth? What are your company's strengths and greatest assets? What do you enjoy most about working here? How would you describe the culture of your organization? Tell me about your own career path/progression within the company. Would this reflect prospects for growth and advancement in my role? Could you describe a typical day/week in this position? How will we work together to establish objectives and deadlines in the first months of this job? What would you most like to see change in the department? How much travel should I expect to do in a typical month? Are there many after-hours business events I will be expected to attend? If I am extended a job offer, how soon would you like me to start? What is the next step in the hiring process? When do you expect to make a final decision and fill the position? Interview Questions NOT to Ask � What does this company do? Do your research ahead of time! � How much will you pay me? Wait until an offer has been extended to ask about salary. � Can I change my schedule if I get the job? If you need to figure out the logistics of getting to work don't mention it now. � Did I get the job? Don't be impatient. � If I get the job when can I take time off for vacation? Wait until you get the offer to mention prior commitments. SOURCES: Fry, Ron. 101 Smart Questions to Ask on Your Interview. 3rd edition. Course Technology Press, 2009. Britton Whitcomb, Susan. Interview Magic. Jist Works, 2005. QUESTIONS ASKED FOR GRADUATE SCHOOL ADMISSION Tell me about yourself. What are your strengths and weaknesses? If you're not accepted into graduate school, what are your plans? Why did you choose this career? What do you know about our program? Why did you choose to apply to our program? What other schools are you considering? QUESTIONS ASKED BY EMPLOYERS Personal Tell me about yourself. What are your strengths? Tell me about a weakness/area of improvement. What motivates you to put forth your greatest effort? Define success. Failure. Describe your ideal job. What was the last book you read? Education Why did you choose to attend UIC? Why did you choose your major? How has your college experience prepared you for this job? Do your grades accurately reflect your ability? Why or why not? What have you gained from your extracurricular activities that will enable your success in our company? Experience What did you enjoy most about your last employment? Least? What accomplishment are you most proud of? Describe a project or situation that best demonstrated your (careerrelated) abilities? Tell me about a team project in which you are particularly proud and describe your contribution. Give me an example of a problem you solve and the process you used. Tell me about a situation in which you showed initiative. Describe a time when you were not satisfied or pleased with your performance. What did you do about it? Tell me about a time when you had to handle multiple responsibilities and how you managed the situation. Give me an example of an important goal that you had set and tell me about your success in reaching it. Give me an example of a time when you had a deadline to meet and how you handled the pressure. Character Describe one of the biggest mistakes you made in college. What did you learn? Tell me about a time when you had to work with someone who was difficult and how you handled it. How do you think a former supervisor would describe you? How will you prepare for the transition from college to the workplace? What characteristics do you think are important for this position? How did you manage work and school? Growth What do you see yourself doing in five years? Ten years? What goals have you set for yourself? How are you planning to achieve them? Do you plan to continue your education? Fit Describe your ideal work environment. Why are you interested in this position? What attracts you to our organization, and why do you want to work here? Why do you think you'll be a good fit for this company? Do you prefer to work under supervision or on your own? What kind of boss do you prefer? Are you considering other positions? What types? How do you feel about working overtime? Last Questions Why should we hire you over other qualified candidates? What questions do you have for me? UIC OFFICE OF CAREER SERVICES 31 (Continued from page 31) In what ways have your previous experience prepared you for graduate study in our program? What do you believe your greatest challenge will be if you are accepted into this program? In college, what courses did you enjoy the most? The least? Why? Describe any research project you've worked on. What was the purpose of the project and what was your role in the project? How would your professors describe you? How will you be able to make a contribution to this field? Explain a situation in which you had a conflict and how you resolved it. What would you do differently? W Describe your greatest accomplishment. Tell me about your experience in this field. What was challenging? What was your contribution? What are your career goals? How will this program help you achieve your goals? How do you intend to finance your education? What skills do you bring to the program? How will you help your mentor in his or her research? Interview Questions Specifically for Medical School Admission (or other health related fields) Why do you want to be a doctor? How did you select this school and why do you want to attend? How are you a match for our medical school? What other medical schools have you applied to? Explain the poor grades on your transcript/low MCAT scores. What is your biggest concern about entering medical school? If you are accepted to multiple schools, how will you make your decision? How did you prepare for the MCAT? Are you satisfied with your scores? How will you pay for your medical school education? Which field of medicine are you interested in? What kind of experiences do you have in the medical field? How do you know you will make a good doctor? There are 1,000 applicants as qualified as you are. Why should we choose you? What do you have to offer to our school? If you want to "help people", why not a career in social work, law, or teaching? What is your relationship with your family? If your best friend were asked to describe you, what would he or she say? Name something you are most proud of. Have you taken a leadership role in such an activity? How involved were you? How did you help the organization? Discuss a book that you recently read for pleasure. Why does this book interest you? What do you do in your spare time? 32 UIC OFFICE OF CAREER SERVICES by C olleen Mo nks , Visiting Assistant Director, UIC Office of Career Services "How many gas stations are in the state of Texas?" You might not expect to hear this question in a typical interview; however, you should be prepared to answer this type of market-sizing question for a case interview. Case interviewing is a tool commonly used in the consulting industry, and increasingly in banking and sales/marketing interviews as well. During a case interview, the interviewee is introduced to a business dilemma facing a particular company. The interviewee is asked to analyze the case, identify key business issues, and discuss how he/she would address the problems involved. The scenario is usually one that the interviewee would likely encounter while working for the company. However, the interviewer may also ask IQ questions or give brain teasers that do not relate directly to the company. WHAT IS THE INTERVIEWER LOOKING FOR? The purpose of the case interview is not to evaluate whether or not the interviewee arrives at the "correct" answer, but how he/she arrives at a solution. The interviewer will assess the following competencies/skills: � Business insight � Problem-solving skills � Analytical abilities � Strategic & logical thinking � Creativity � Comfort with ambiguity/pressure � Common sense � Professional judgment ANSWERING CASE INTERVIEW QUESTIONS When presented with a case involving a question such as the example above, you may be tempted to say, "I don't know." However, try not to panic! Remember, case interviews are broad, two-way discussions, rather than one-way tests, and there is no perfect answer. Take a deep breath, and begin actively working through the problem. Be sure you are familiar with key business frameworks that might help you structure your responses such as Porter's 5 Forces, the 3C's (Cost, Customers, Competitors), the 4P's (Product, Price, Place, Promotion), etc. While working through the case, keep these four steps in mind: 1. Process the information. Ensure you understand the issue and ask clarifying questions as needed. Taking notes is also helpful as you work through the case. 2. Generate your analysis. Think about your responses. Then, begin to develop and articulate an initial framework and hypothesis you intend to explore. 3. Present the key issues and your findings. Structure your analysis into a clear, logical story. Walk the interviewer through your thought process and explain your assumptions, referencing the facts provided by the interviewer and looking for cues from the interviewer to ensure you are moving in the right direction. 4. Wrap-up the case. Provide a summary of your analysis of the case, stating your recommendations, outlining next steps and expected results. RESOURCES FOR FURTHER ASSISTANCE Half the battle is being prepared for the case interview and knowing that these types of questions will be thrown at you. Case interviewing tips, sample cases, and tutorials are available on many consulting firm websites. The following websites may also be helpful in your preparation: � Mastering the Case Job Interview, Quintessential Careers, http://www.quintcareers.com/case_interviews.html � Ace the Case Interview, Monster.com, http://careeradvice.monster.com/job-interview/interview-preparation/ace-thecase-interview/article.aspx � Simply the Case: A Simple Guide to Consulting Case Interviews, http://www.simplythecase.com/case-interview/ Case Interviews UIC OFFICE OF CAREER SERVICES 33 From Backpack to Briefcase: by Step hanie e Bi rk, Visiting Assistant Director, UIC Office of Career Services Tips for Transitioning from College to Work (or Employment Limbo) Recent graduates are often surprised � even shocked � with the drastic change experienced upon entering the world of work. The culture shift from school to work is substantial. Remembering the three A's of transition � Anticipation, Adjustment, and Achievement � will help you manage your expectations, successfully transition, and trade your backpack for a snazzy briefcase! � Anticipation: The smaller the gap between expectation and reality, the easier the transition. Review and reflect on the table provided to minimize the expectation gap. Reduce the degree of "job myths" through researching the company, the field, and your specific role. Prepare yourself mentally for the change, particularly with those items with which you foresee yourself struggling. � Adjustment: What happens when you suddenly feel like your "dream job" is a nightmare? Remember, it may not be the wrong field, but a transition/adjustment difficulty. Give yourself time to adjust your expectations before re-directing to a new career. Adjusting can take time � be patient with yourself and with the process, take feedback from supervisors, be honest with yourself, and refine your approach as you go. � Achievement: Eventually, you will learn a new way of being. You will find yourself successful in the role and comfortable with the work culture. Celebrate your accomplishments! Set new, challenging goals and look for professional development opportunities such as conferences, workshops, and further training. GRADUATES' PERCEIVED DIFFERENCE BETWEEN COLLEGE AND WORKPLACE � Frequent & concrete feedback � Some freedom to set a schedule � Frequent breaks and time off � Choose performance level � Correct answers usually available � Passive participation permitted � Independent thinking supported � Environment of personal support � Focus on personal development � Structured courses and curriculum � Few changes in routine � Personal control over time � Individual effort and performance � Intellectual challenge � Acquisition of knowledge � Professors � Feedback infrequent & not specific � Less freedom or control over schedule � Limited time off College SOURCE: The Senior Year Experience by J.N. Gardner, G Van der Veer & Associates, Chapter 7 by E.F. Holton, 1998. p. 102. 34 UIC OFFICE OF CAREER SERVICES Work � "A" level work expected continuously � Often no "right" answer � Active participation & initiative expected � Independent thinking often discouraged � Usually less personal support � Focus on getting results for organization � Much less structure; fewer directions � Often constant & unexpected changes � Responds to supervisors' directions � Often, team effort & performance � Organizational & people challenges � Acquisition & application of knoweldge � Supervisors Employment Limbo and Expectation Hangovers Say you don't find a job quite as easily as expected. The average job search takes 6-9 months, so you are not alone! If your process was delayed due to lack of awareness or planning, don't fret! Use the following tips to help you through the Expectation Hangover of "Employment Limbo." Prevention �Uncover expectations: Come clean about what you expect of yourself and life. Recognize which of these expectations are implants taken on from others. �Define your goals: Keep your mind on a list of immediate, attainable goals � not just vague desires. �Leave comparison land: Pay attention to your own progress, not that of others. Every day express gratitude for your life and what you have. �Take steps rather than leaps: You don't have to do it all at once - daily "baby steps" forward are all that's needed. Be patient. �Expect nothing from anyone: Don't expect others to read your mind, or that things will come easily. Instead, work gradually towards your goals and open yourself up to new, unexpected opportunties. �Accept where you are: Resisting/regretting an expectation hangover only makes it worse. �Do a reality check: What thoughts, attitudes, & behaviors are serving you well? What thoughts, attitudes, & behaviors are NOT serving you well? �Find the "Aha": Learn from your mistakes. What is life teaching you in the inbetween times? �Break up the pity party: Accept a hangover, but don't wallow in it. Plan to do something active or growth-orientated to snap yourself out of it - like training for a marathon or taking an art class. �Stay healthy: Combat depression with healthy diet and exercise. Avoid overeating, alcohol, over-caffeinating, or vegging out. �Be proactive: Take responsibility for your emotional health, and take action to make things better for the future. �Be grateful: Making a list of things you are grateful for can be an immediate spiritlifter/source of relief. �Find a wise guide/mentor: Find someone who will encourage you, listen to you, challenge you, and give you sound advice. This could be someone in your desired field, a career counselor, a professor, or an older sibling. Treatment SOURCE: Adapted from: 20 Something Manifesto by Christine Hassler. New World Library, 2008. p. 55-56. REFERENCES Arndt, T. (2006). Backpack to briefcase: Steps to a successful career (2nd ed.). Bainbridge Island, WA: Life After Graduation, LLC. Holton, E.F. (1998). Chapter 7. In Gardner, J.N., Van der Veer, G. & Associates. The senior year experience. San Francisco, CA: Jossey-Bass. Hassler, C. (2008). 20 something manifesto. Novato, CA: New World Library. Hettich, P. and Helkowski,C. (2005). Connect college to career. Canada: Thomson Wadsworth, 17. Wendlandt, N. M., & Rochlen, A. B. (2008). Addressing the College to Work Transition: Implications for University Career Counselors. Journal of Career Development, 35, 129-150. UIC OFFICE OF CAREER SERVICES 35 Considering Job Offers THE WHOLE PACKAGE Jaime Velasquez, Assistant Director, UIC Office of Career Services by Before accepting any job offers, you must take the whole package into consideration and not just the salary! Many individuals focus primarily on the money without fully considering the range of benefits and perks that may or may not be included. First, remember that you are now considered a working professional and you will be earning a salary, which means you will likely not be getting paid by the hour. In some cases it means you may not get over time, time and a half, or even compensatory time. Have a clear understanding of the number of hours that are expected of you for the position. Employers vary on the number of hours they expect you to work for them on a weekly basis with the average being 40, but ranging anywhere between 35 and 55 or more! CONSIDERING BENEFITS Some of the key benefits to consider include: Vacation Days; Sick Days; Personal Days; Basic Holidays; Medical Insurance, Dental and Optical Benefits and Retirement Plans. Other benefits include: Tuition Reimbursement; Travel; Parking; Flex Time; Health Club; Company Car, Phone and/or Laptop etc. Always be sure that any benefit discussed and agreed upon is given to you in writing! Research the salary for your particular degree; also consider the industry, geographic region, and size of the company. Many factors play a role when starting salaries are determined. One primary source is the "Salary Survey" publication that the UIC Office of Career Services receives several times a year. This booklet lists the starting salaries for entry-level positions for most undergraduate and graduate degrees. NEGOTIATING Keep in mind that some offers are not negotiable, and given the highly competitive job market, it may not be wise to ask about negotiating. However, if you feel that you need to negotiate, be sure that you consult with your Career Services Advisor. Some useful websites include www.naceweb.com, www.salary.com, and www.bls.gov/ooh. 36 UIC OFFICE OF CAREER SERVICES by Step hanie Birk , Visiting Assistant Director, UIC Office of Career Services The Global Job Search: Guidance for International Students International students seeking employment often face challenges. However, there are ways to present your international background as a benefit to companies. Be aware of the challenges, but focus on the opportunities! CHALLENGES � Visas � Visas may limit the time or type of work. Without full knowledge, the assumed visa restrictions may prevent an employer from considering an international student hire. � Communication Barriers � Whether perceived or real, potential barriers to communication (written, verbal) may turn away an employer. � Perceived Lack of Commitment � Companies may be unsure of an international student's plans � whether to remain in the states or return home � thus perceiving them as unable to invest longterm in the organization. � Job Protection � Some U.S. citizens are concerned that international students will fill limited employment positions in the current economy. OPPORTUNITIES � Geographic Flexibility � The ability to live and work in multiple locations can be of specific benefit to a company with an international presence. � Global Perspective � Having an understanding of the impact of globalism on current markets is an added advantage. With this global perspective, you may be more knowledgeable of global implications. � Linguistic Diversity � Knowing more than one language proficiently means that you can hold multiple roles in multiple locations, of particular benefit to multinational companies. � Adaptability � The ability to adapt and adjust to a new culture demonstrates the ability to be flexible and handle change effectively � a great asset to any employer. � Cultural Awareness � Those who have lived outside of their home country tend to be more culturally aware, sensitive, appreciative of diversity, and flexible in new environments �interpersonal skills which are extremely valuable in a team setting. OFFICE OF INTERNATIONAL SERVICES The Office of International Services provides specific services to help international students: DO speak confidently about your accomplishments and communicate well. DO find a conversation partner to help improve your communication skills. DO educate employers about visa options. DO relate your experience & goals to the job. DO highlight ways in which you are a unique benefit to a company. DO network, network, network! DO target your job search differently. DON 'T assume the employer knows about your restrictions as well as options. DON 'T assume employers understand the unique advantage your international perspective brings to the table � be your own self-advocate! � Counseling and advisement on immigration rules and regulations � Transition support and programming to students for life at UIC and in the U.S. � Advising/Workshops on employment options for F-1/J-1 visa holding students Understand your rights, visa rules, and student employment options by contacting the OIS office on (312) 996-3121, email@example.com. UIC OFFICE OF CAREER SERVICES 37 Employers Who Actively UIC: Spring Employer s Wh o A c t i vRecruited e l y R e c r uat ite d A tFall U I2009 C F a l l�2 0 0 9 � S p r i 2012 n g 2 0 1 2 � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 5linx 1800baskets.com/DesignPac 360IBS 600 Incorporated Academy for Urban School Leadership Academy of Healthcare Training Ace Hardware Corporation ADT Securities/White Knight Marketing Advanced Learning Academy Aerotek Aflac Airgas Alcatel-Lucent AlertMD LLC AllScripts Allstate Insurance Company American Academy of Pediatrics American Family Insurance American Hotel Register Company American Library Association American Red Cross of Greater Chicago American Transport Group, LLC Americorp Anchorage School District Anderson Pest Solutions Anixter Inc. Apple ARAMARK Healthcare Aramark Uniform services ArcelorMittal Archer Daniels Midland Company Arlington Heights Police Department Astellas Pharma US Astellas US LLC Auto Owners Insurance Company AVG Automation Backstop Solutions Group, LLC. Baker Tilly Virchow Krause LLP Bank of America Merrill Lynch Bankers Life & Casualty Baxter Healthcare Bayanihan Foundation Worldwide BayRu Becker Professional Education Blackman Kallick Blue Cross Blue Shield Bostik Boy Scouts of America Brill Street & Company, Inc. Bureau of Alcohol, Tobacco, Firearms and Explosives California Franchise Tax Board Canon Business Solutions, Inc. Capgemini Career Education Corporation (CEC) Caterpillar Inc. CB & I CBIZ/Mayer Hoffman McCann LLP CCIM Institute CDW Cengage Learning Center for Community Advocacy Center for Economic Progress Center for Talent Development, Northwestern University Central Intelligence Agency (CIA) CGN & Associates Champaign Police Department � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � Charles River Chicago Police Department Chicago Teaching Fellows Chicagojobs.com Chiquita Brands International Chubb Insurance Cintas Corporation City of Chicago City Year Chicago Clear CME Group CMS, State of Illinois Cogent Data Solutions LLC College Nannies & Tutors College Pro Painters Comcast Cable Community Building Tutors, NFP Computer Information Systems Inc. ConAgra Foods-Finance Continental Airlines Continental Automotive Systems, Inc. Conway Freight Corbett, Duncan & Hubly PC Coyote Logistics CSMI Cummins Allison Corp. Cutco CVR Housing Datalogics DeKalb County School System Deloitte DeVry University Disney Worldwide Services, Inc./ Disney College Program Dotomi Dunn Solutions Group Dyson Eagle Seven LLC Ecosure Edison Mission Energy/Midwest Generation EduSerc Edward Jones Investments Electro-Motive Diesel Enterprise Rent-A-Car Entertainment Cruises Epic Systems Examkrackers Exelon Corporation Farmers Insurance Group FDIC Federal Air Marshals Federal Aviation Administration Federal Reserve Bank of Chicago Federal-Mogul Corporation Fifth Third Bank Fine Tune Firman Community Services First Investors Corporation First Midwest Bank Fitness Formula Clubs Flinn Consultants Follett Higher Education Group Forsythe Technology, Inc. Franklin Energy Freedman Seating Co Freirich & Katz Frito-Lay, Inc. Fund for the Public Interest � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � General Electric General Services Administration Grassroots Campaigns Chicago Great American Insurance Group Greater Chicago Food Depository Grossman & Associates, Inc Groupon Grubhub Harbor Capital Advisors, Inc Harris Bank HAVI Global Solutions HighBeam Research Honeywell International Inc Hormel Foods Corporation Illinois Air National Guard on Campus Illinois Department of Children & Family Services Illinois Department of Corrections Illinois Department of Human Rights Illinois Department of Transportation Illinois Department of Transportation Illinois EPA Illinois State Police Illinois Tool Works (ITW) Impact Networking IncreMedical Indian Oaks Academy Ingredion, Inc. (Formerly Corn Products International, Inc.) Inroads, Inc Integrys Energy Group Intercall Intrax Internships Abroad J.B. Hunt Transport, Inc. Japan Exchange & Teaching (JET) Program jcpenney Jerry Springer Show JET Program Jewel-Osco John G. Shedd Aquarium John Paul II Newman Center J.P. Morgan Chase & Co. kCura Corporation KellyMitchell Group, Inc. Kessler, Orlean, Silver & Co., P.C. KJWW engineering Consultants Knutte & Associates KPMG LLP Kraft Foods Lake Street Supply Lavelle Law Legacy Professionals, LLP LGC Associates LGS Innovations Liberty Mutual Insurance Lighthouse Academies Little Brothers-Friends of the Elderly Lowe's Companies, Inc. M M two Inc. Madison Metropolitan School District Madison Police Department MagiQuest Manpower Inc. Maryville Academy MB Financial Bank McCain Foods USA McDonald Physical Therapy McDonald's Corporation 38 UIC OFFICE OF CAREER SERVICES (Continued from page 38) � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � McGladrey McGraw-Hill Companies McMaster-Carr Supply Company Medline Industries Metra Metropolitan Water Reclamation District of Greater Chicago Michael Baker Corporation Micron Technology, Inc. Microsoft Corporation Midwest Workers Association Miller Cooper & Co., Ltd Miller Electric Mitchell and Titus LLP Mohawk Mfg. & Supply Co. Morris Kurtzon, LLC Motorola National Futures Association Navisis Financial Navistar, Inc. NAVTEQ NCSA Athletic Recruiting New York Life Insurance Company New York State Tax and Finance Newedge USA, LLC Nexant, Inc Nicor Gas Nokia NORC North American Power North Star Resource Group Northern Illinois University College of Law Northern Trust Company Northrop Grumman Northwestern Mutual - The Effner Financial Group Northwestern Mutual - The McTigue Financial Group Northwestern Mutual Financial Network Northwestern Mutual The Hoopis Network Office of the Comptroller of the Currency Optimal Design Optimum Nutrition Orbitz Worldwide Ostrow Reisin Berk & Abrams Ltd. PACCAR Inc Panda Restaurant Group/Panda Express Panoramic Corporation Park National Bank Parker Hannifin Payless Shoes Peace Corps PepsiCo/ Pepsi Beverages Company Peter Drucker School of Management Photogenic Inc Plante & Moran PNC Financial Group Prime Staffing Primerica Progressive Insurance Promet Source Prudential Financial Puget Sound Naval Shipyard Raging Waves Waterpark Rasmussen Inc. Red Frog Events � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � redbox Rising Realty LLC Robert Bosch Tool Corporation Rolf Jensen & Associates RSM McGladrey/ McGladery & Pullen Rulesware, LLC Rush University Medical Center Sara Lee Corporation Schneider Logistics Scott Lift Truck Corp Seguin Services, Incorporated Senior Flexonics Siemens Corporation Silk Road Theatre Project Skyline Metro Chicago Social Security Administration Society of Actuaries Solstice Consulting Sonoma Partners Southern California Institute of Architecture Staff Management Standard Bank & Trust Co. Stanley Consultants Star Teachers Recruiting State Farm Insurance Companies State of California Franchise Tax Board Steppenwolf Theater Company Student Conservation Association Student Painters Survey Center Focus Symphono T.Y. Lin International Takeda Pharmaceuticals North American, Inc Taos Global Group Target Corporation TATA Consulting Services (TCS) TCF Bank Teach For America TEFL The Center for Research Libraries The Daybridge School The Employment Vault The Field Museum The Heartland Group The Hill Group The LaSalle Network The Options Clearing Corporation The Rehabilitation Institute of Chicago The San Jose Group The TJX Companies, Inc. The Travelers Companies, Inc. The Vitamin Shoppe Threadless Titan LED TJX Companies Total Quality Logistics (TQL) Transportation Security Administration TransUnion Travelers Trek Freight Services Trinity Services True Partners Consulting TTX Company Tukaiz LLC Turner Construction Company Tutoria Latina � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � TWG Insurance U.S. Army U.S. Census U.S. Courts U.S. Customs and Border Protection U.S. Department of Energy U.S. Department of Health and Human Services U.S. Department of Labor U.S. Department of State U.S. Environmental Protection Agency U.S. Food and Drug Administration U.S. Marine Corps Officer Program U.S. Navy U.S. Nuclear Regulatory Commission U.S. Water Services UCAN Union League Boys & Girls Club Camp United Professional Services Universal Pegasus International University Directories University of Illinois at Springfield University of Kentucky UOP (A Honeywell Company) UPS Urban Partnership Bank Urban Sitter Utopia Inc V&V Supremo Varsity Business Services Vector Marketing Verizon Wireless Village Green VivaKi Waddell & Reed Walgreens Walmart Walter Payton College Prepatory High School Waste Management, Inc. Wells Fargo Financial Wendella Boats West Monroe Partners Weston Solutions, Inc. Where 2 Get It, Inc. Willis Windy City Fieldhouse Wireless Microsystems World Ventures Wowzers Wynright Wyvil Systems YJT Solutions YMCA Metro of Chicago Young Minds Young Professionals of Chicago UIC OFFICE OF CAREER SERVICES 39 Career Services Offered by Other University Departments INTERNSHIP AND CO-OP PROGRAMS Art and Design, Cooperative Education 106 Jefferson Hall (312) 996-3337 http://www.uic.edu/aa/artd OFFICE OF INTERNATIONAL SERVICES 1200 W. Harrison, Student Services Building, Suite 2160 (312) 996-3121 email@example.com http://www.ois.uic.edu/ The Office of International Services (OIS) provides immigration and cultural advising for international students, including information on how to obtain work authorization. International students are required to consult OIS before beginning any internship program. Weekly workshops are offered for students with F-1 status. For a list of dates of the "Employment Options for F-1 Students" workshop, please visit "Workshops/ Orientation" on the OIS home page. J-1 students should make an appointment with an international student advisor for information regarding employment eligibility. Engineering Career Center 818 Science & Engineering Offices (312) 996-2238 firstname.lastname@example.com http://www.ecc.uic.edu 1118 University Hall (312) 996-3251 http://www.uic.edu/cba/ugrad/businesscareercenter.html Undergraduate Business Career Center Liberal Arts and Sciences, Internship Program 521 University Hall (312)996-0425 firstname.lastname@example.com http://www.uic.edu/las/students/internships/ UNIVERSITY ASSOCIATION OF ILLINOIS ALUMNI 750 S. Halsted, Student Center East, Suite 520 (312) 996-8535 http://www.uiaa.org/ If you are a current UIC student, you are automatically a member of the University of Illinois Alumni Association. That makes you a part of the world's largest alumni community - a richly diverse and global family with a shared experience and pride in our Alma Mater. Visit http://www.uiaa.org/uic/ to learn about networking tools that can help you find jobs, internships and even mentors. UNIVERSITY OF ILLINOIS ALUMNI CAREER CENTER 200 S. Wacker Drive, First Floor (312) 575-7830 email@example.com http://www.uiaa.org/careers/ All University of Illinois alumni may use the comprehensive career planning and job search resources for no fee, including the Hire UI Alumni job board, the Virtual Career Center, and professional development Webinars. Advising is also available for a nominal fee. Visit the website, call, or email for more details. COUNSELING CENTER 1200 W. Harrison, Student Services Building, Suite 2010 (312) 996-3490 http://www.uic.edu/depts/counseling/ The Counseling Center offers a variety of counseling and psychological services, including career counseling. The Counseling Center's 4-week career development groups focus on career (or major) decision making. These groups use a multi-faceted approach that helps increase your understanding of yourself and your preferences in ways that will help you choose a college major and/or career direction. Standardized tests of occupational interest and personal style are used in conjunction with small group discussions and individual exercises to help you explore new ideas, get greater clarity, and make informed decisions. By the end of the group you will design a career plan that outlines the steps you can take in the future to achieve your desired career path. The Counseling Center also offers several Choosing A Major two-hour workshops every year that are specifically designed to help students decide which majors they wish to pursue. Career groups and workshops are usually offered in the fall and spring and occasionally over the summer. LIAUTAUD GRADUATE SCHOOL OF BUSINESS CAREER SERVICES 110 Douglas Hall (312) 996-4573 email@example.com http://www.uic.edu/cba/lgsb/cs/index.html This service is for all LGSB students who are looking for internship or full-time opportunities. These students have access to career advising/career coaching, career development resources, and connections to alumni and employers. SCHOOL OF PUBLIC HEALTH CA REERS SERVICES 1603 W. Taylor, SPHPI, Room 190B (312) 413-9126 firstname.lastname@example.com http://publichealth.uic.edu/currentstudents/careerservices SPH Career Services offers key resources to help students and graduates develop and fulfill their career goals. Their mission is to provide the tools to empower students in their career development, foster confidence, and create competitive Public Health professionals in today's job market. 40 UIC OFFICE OF CAREER SERVICES follow a career path? or blaze your own. In the Enterprise Management Training Program you'll lead an ambitious team and run a million-dollar business. Are you ready to make real decisions every day? If so, you can join a company BusinessWeek Magazine named one of the "Best Places To Launch A Career" for four years in a row. THIS IS WHERE YOU TAKE OVER. GO. go.enterprise.com DREW BUTTS Talent Acquisition Manager firstname.lastname@example.com (630) 693-2911 EOE/MFDV �2011 Enterprise Rent-A-Car. B07795.07/11 { Graduate Assistant Store Manager Training Program At TJX, our goal is to find recent College Graduates who are interested in a career in Retail Management and develop them into the future leaders for our growing organization. We have critical existing and future openings in the Chicago area and you might be the one for the job! Join our structured program consisting of 2 weeks of classroom and 6 weeks on the job training. If you have recently graduated from an accredited school with a degree in Retail Management, Business, Marketing, Liberal Arts or Human Resources with a GPA of 3.0 or better, then you deserve to work for the best in the business. That's us. Interested in our training program? Email your resume to: firstname.lastname@example.com TJX is an Equal Opportunity Employer committed to workplace diversity.