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!!This is a listing of characters that appear in the {{Fantasy}} series ''Literature/ASongOfIceAndFire'' that are not affiliated with an organization or major House. Visit [[Characters/ASongOfIceAndFire here]] for the main character index.
!!!Hedge Knights and Sellswords
[[folder: Ser Bronn of the Blackwater]]
!!Ser Bronn of the Blackwater
-->''"I sell my sword, I don't give it away. I'm not your bloody brother."''
A skilled mercenary and canny opportunist who first entered the series as a thug hired by Catelyn Stark to arrest Tyrion and take him to his execution. Bronn soon swaps loyalties and becomes Tyrion's paid enforcer and assassin for the first three books of the series; once his star rises even higher, he leaves Tyrion behind. Five books in (out of seven), Bronn is thus far the only character other than Littlefinger to end each book in a better position than he started.
* AscendedExtra: Comes out of the woodwork during the first book.
* [[AffablyEvil Affably Amoral]]: He may be [[PunchClockVillain on the clock]], but that's no reason to be unreasonable or abrasive unless he's being paid to be exactly that. Decent work ethic, sense of humor and social skills, that man.
* BadAss: His sword is not just decoration and his armor is utilitarian rather than flashy for a reason.
* BeingPersonalIsntProfessional: Invoked and rather well subverted. Bronn will happily crack jokes, make observations, drink with and get into the head of the boss and his co-workers, at the very least. However, there's always a wall beyond which he just won't go, and that's made plain. It's just that we have yet to see anything much of what's on the other side, as we've only ''ever'' seen his work face, even when he seems to be boozing it up. Lollys might be a hint to something else. Or not.
* [[BlackEyesOfEvil Black Eyes of Amorality]]: Bronn's eyes are jet black, and he's one of the most ruthlessly amoral characters around, a fact that the series constantly calls attention to.
* CombatPragmatist: Bronn fights completely without chivalry, often gaining the advantage on knights who expect him to fight in the style of jousts and melees. Oh, and he ''will'' use anything as weapons. Including the armor and horse you brought with you.
* ConsummateProfessional: He'll do anything within his capabilities as long as the price is enough to offset the difficulty and/or social stigma.
* CrazyPrepared: Tyrion comes across him watching some knights practicing their swordwork, so he can pick out flaws in case he ever has to fight them in future.
* DeadpanSnarker: He can give as good as he gets... from Tyrion or anybody else. Now, that says something.
* TheDragon: To Tyrion.
* {{Foil}}: Compare and contrast with Shae. [[spoiler: Where she pretended to something that wasn't there in a bid to emotionally manipulate and deceive to get her ends, he was always upfront about what he was after and why. Which got more admiration from Tyrion, eh?]]
* HiddenDepths: Bronn takes this trope and plays hard with it. He's not simply the low-born, hired thug in serviceable armor he looks like at first blush, being very StreetSmart, GenreSavvy about what kind of world he's in and capable of CuttingTheKnot to solve problems to the point where holding the SmartBall doesn't look out of place when he gets it, as, for all he's no bookworm, he's not thick. Yet, he is also ''exactly'' the kind of man he tells you he is.
* [[HiredGuns Hired Swords]]: And, makes no bones about it. Ever.
* HonestyIsTheBestPolicy: This is practically his second mantra -- after all, a sellsword who doesn't live up to his word doesn't generally live for very long. Expect it to come with flavors of BrutalHonesty and a complimentary side of sardonic wit.
* HyperAwareness: He goes out of his way to cultivate this by drinking in details about other people he might end up fighting against ahead of time. Even when thrown into a surprise fight, he ''very'' quickly adapts his tactics to account for the environment the fight occurs in and what his opponent is bringing to bear. He's also quite the dab hand at picking up on the general atmosphere and politics around him, so even a "surprise" fight is unlikely to be a total surprise for him.
* IronicEcho: In ''A Clash Of Kings,'' Tyrion, having been asked to attend dinner with Lady Tanda who hopes to wed her daughter Lollys to the dwarf, sardonically asks Bronn to attend in his stead and wed Lollys himself. Guess what happens in the next book.
* ItsAllAboutMe: So subverted, you can hear it squeak. Yes, he prioritizes himself, his position and his job above other considerations. This doesn't mean he forgets that others are part of the equation (after all, to get ahead, you need to keep an eye on your boss and potential future employment options, as well as keeping tabs on the competition). He also seems to be under no grand delusions as to his relative position in Westerosi society, even while he busily sets about climbing the ladder and proving himself to have worth beyond his original label.
* JerkWithAHeartOfJerk: When he first meets Tyrion and enters his service, he tells him up front that he's only in it for the money and that he's not his friend. Since Tyrion comes from a filthy rich family and is willing to meet any price Bronn may be offered, their relationship gets along swimmingly until Tyrion's trial by combat for [[spoiler:King Joffrey's assassination]]. Tyrion turns to his trusty right hand man, the man he elevated from a lowly sellsword, surely grateful for all Tyrion has done for him, and asks him to represent him in battle against Ser Gregor. Bronn, flush with a knighthood thanks to Lord Tywin and a noble title thanks to Cersei's bumbling maneuvering, turns him down, subverting ThePowerOfFriendship by doing exactly what he said he'd do when he and Tyrion first met: Serve him until he got a better offer. Tyrion, despite being in a very dire situation, doesn't hold it against Bronn at all.
-->'''Tyrion:''' Sorry for what? That Bronn's an insolent, black-hearted rogue? I knew he was an insolent, black-hearted rogue. That was one of the things I liked about him.
* {{Knighting}}: He is knighted after the Battle of the Blackwater for his command and defense of the winch tower that pulled the chain across the bay, cutting off the escape of King Stannis Baratheon's fleet. He takes the name Ser Bronn of the Blackwater, and his sigil is a fiery green chain on a field of smokey grey.
* MakeItLookLikeAnAccident: Implied to have sabotaged Lady Tanda's stirrup; she broke her hip on falling off her horse, and later died of 'natural causes', allowing Bronn to become Lord Protector of Stokeworth. Cersei encourages another member of the family to make Bronn die of a HuntingAccident -- he decides to [[HonorBeforeReason joust Bronn instead]], thinking a sellsword won't be experienced with the lance. Bronn sends his lance [[CombatPragmatist into the knight's horse]] and finishes off the poor idiot as he's pinned beneath the dead horse.
* MealTicket: Tyrion was very much this for him (particularly as working for him got Bronn away from a life on the road and paid a regular income afterwards), alongside anything else he got out of the relationship. He also marries arguably the worst marriage prospect in King's Landing just for her title and lands as soon as his fighting skills get him enough recognition and clout to do so. Strangely for poor Lollys, this could be one the better things to happen to her, as he has a vested interest in keeping her and her son healthy for the foreseeable future. Her other relatives, however, not-so-much.
* MeaningfulName: He was Tyrion's "brawn" but is smarter than people think.
* MysteriousPast: The only thing known about his past is that he killed for the first time before being twelve.
* NothingPersonal: He might fight and kill you, or turn around and leave you, but... this trope is in full effect. He's just doing his job or living up to his word. Even when it might be a little personal on the other person's end, he only really directly reacts to others trying to kill him, nothing more. This includes pre-emptively cutting them off at the pass (it doesn't take a genius to work out how Lolly's extended family would most likely react to his marrying her). If you start it, you'd better be prepared for how it'll finish, that's all.
* OnlyInItForTheMoney: May as well be his personal motto, as he trots the sentiment out enough times.
* OpportunisticBastard: Bronn intends to rise in the world anyway he can, and attaches himself to anybody who can do that for him. Starting out as a simple sellsword, he first latches onto Catelyn Stark's revenue transporting Tyrion Lannister to the Vale, for the possibility of a reward. He then proceeds to quickly switch sides from Catelyn to Tyrion, championing him in a [[DuelToTheDeath Trial by Combat]], thus becoming the right-hand man of one of the richest and most powerful men in the Seven Kingdoms. He stays on for a while, accumulating riches, titles and a knighthood, before eventually refusing Tyrion's request to [[spoiler:champion him again in the trial over Joffrey's murder]] because Cersei Lannister offered him a marriage into a powerful noble house with no risk to himself. Seizing any opportunity that came his way, Bronn went from an ordinary mercenary all the way to the Lord Protector of House Stokeworth.
* PetTheDog: Towards Lollys Stokeworth. There's partially the stuff he has to gain, but he has genuinely kind moments towards her. He's also protective of her son.
** There's also the fact that he names his son Tyrion (possibly a sign of respect for his former boss), despite the huge political ramifications that would come from it. Albeit, given the child is a ChildByRape (not Bronn's), it's also probable there's an element of BlackHumor.
* PunchClockVillain: Pretty much completely amoral but with money being his only concern he's still much better than the psychopaths employed by some characters.
** Heck, he's not picky: he'll play PunchClockHero if that's what the boss wants. It's basically what he did at Blackwater. Either way: as long as he gets paid.
* PrivateMilitaryContractors: Is one. Of the ConsummateProfessional kind.
* ProfessionalKiller: And a very good one.
* RefugeInAudacity: At a time when it would be political suicide to do so, the newly ennobled Bronn names his son Tyrion. And gets away with it.
** Whether you read this as acknowledging where he got his major leg-up from, a sign that he really did like Tyrion despite business being business, or just him trolling Cersei for underappreciating him (heck: this lone reason would not be something Tyrion would actually ''complain'' about, either -- and, Bronn would damn well know it) is very much up for debate.
* ScrewThisImOuttaHere: Mostly abandons Tyrion after the Battle of the Blackwater, due to gaining a knighthood, a keep and a noble wife while his ex-boss was out for the count.
** He does give Tyrion a chance to make good on his offer to double the price of anyone trying to buy Bronn out from under him. Unfortunately, Tyrion doesn't have two wives or two castles handy at the time.
* SelfMadeMan: And, awesomely so. See RefugeInAudacity and MealTicket.
* TheSociopath: For all his affable banter and ability to get on with most people you drop him near, Bronn is very likely one of these. He's [[MoralSociopathy found a way to make it pay]], though, and fully explains the code he has. But, it's hard to argue that he [[LackOfEmpathy feels much beyond "getting on" with others]], even if he can obviously see their viewpoint and where the lines are -- and, even seems to have a somewhat soft spot for those unjustifiably disadvantaged by others (won't stop him prioritizing his position, though). His code involves doing the job (whatever it might entail, including killing people he knows from previous jobs) and getting paid and/or advancing without getting killed while maintaining a good enough reputation to get hired again elsewhere: everything else is peripheral, however enjoyable it might be at the time. If you can't meet his price and/or a better one comes along, well... that's goodbye. NothingPersonal. Number One is always first and foremost.
* WildCard: Bronn has many of the features of one. And, when he's on your side, the chances of your success do, in fact, go up simply because he's a damn fine sellsword. But, that's the rub: no pay, no way, good day.
* WouldHurtAChild: Tyrion, somewhat disgusted after learning a member of the goldcloaks killed [[spoiler:one of Robert's infant bastards]], asks Bronn if he would kill a baby without question. Bronn firmly replies that he would ''not''; he'd make sure to negotiate a good price for it first.
[[folder: Ser Creighton Longbough]]
!!Ser Creighton Longbough
-->''"I have the honour to be Ser Creighton, of whom the singers sing you will have heard of my deeds on the Blackwater, mayhaps."''
A hedge knight who travels with Ser Illifer the Penniless. He encounters Brienne of Tarth during her search for Sansa Stark. His coat of arms is a green field with a brown chief.
* KnightErrant: It's not much of a pension plan, but it's the result of years being in the game and the vagaries of life.
* MilesGloriosus: He is quite happy to tell you about how he slew Ser Herbert Bolling and fought valiantly against the "Knight of the Red Chicken" at the Battle of the Blackwater, but never provides actual proof of his deeds.
* NiceGuy: Despite his boasting, he is a rather pleasant individual.
* SmallNameBigEgo: PlayedForLaughs.
* ThoseTwoGuys: With Ser Illifer. They're of an age and know each other well. It shows.
[[folder: Ser Illifer the Penniless]]
!!Ser Illifer the Penniless
A hedge knight who travels with Ser Creighton Longbough. His coat-of-arms is a gold and ermine gyronny pattern.
* KnightErrant: His name says it all as to his reasons.
* OldSoldier: He is around 60 years old.
* ThoseTwoGuys: With Ser Creighton. And, their dynamic suggests they've been this way for a while.
[[folder: Ser Shadrich of the Shady Glen]]
!!Ser Shadrich of the Shady Glen
-->''"Your common mouse will run from blood and battle. The mad mouse seeks them out."''
A hedge knight who fought for Stannis Baratheon at the Battle of the Blackwater but was captured. He ruined himself financially to buy his freedom, and is seeking to restore his fortune by finding Sansa Stark and bringing her back to King's Landing. His coat of arms is a large white mouse with red eyes on a bendy brown and blue pattern.
* [[ArrogantKungFuGuy Arrogant Sword Fighting Guy]]: Brienne of Tarth notes that he has "the sort of easy arrogance that comes with skill at arms".
* BountyHunter: Straightforward case.
* ChekhovsGunman: Reappears at the end of ''A Feast For Crows'' in Littlefinger's employ, briefly meeting Sansa herself. Time will tell if he's cottoned on to who she is.
* [[HiredGuns Hired Swords]]: For Littlefinger, along with Ser Byron "the Beautiful" and Ser Morgarth "the Merry".
* InSeriesNickname: "The Mad Mouse".
* {{Jerkass}}: He could use a few lessons in charm school, yes.
* SherlockScan: Immediately sees through Brienne's admittedly flimsy cover story and knows exactly who she is and what she's doing.
!!!Hedge Knights and Sellswords - Historical
[[folder: Ser Perkin the Flea]]
!!Ser Perkin the Flea
A hedge knight living in King's Landing during the Dance of the Dragons. He attempted to install his squire Trystane Truefyre as king when Rhaenyra fled King's Landing.
* {{Knighting}}: He would knight anyone who swore their service to Trystane.
[[folder: Ser Trystane Truefyre]]
!!Ser Trystane Truefyre
The squire of Ser Perkin the Flea, he was briefly installed as king in the Red Keep in chaos following Rhaenyra fleeing King's Landing. Ser Perkin claimed Trystane was the natural son of King Viserys I.
* CharacterDeath: He was put to death by Aegon II when he retook King's Landing.
* {{Knighting}}: Before being put to death, he had one request: to be knighted. Aegon II granted this request before executing Trystane.
* MyNaymeIs
[[folder: Shae]]
-->''"My mother called me Shae. Men call me...often."''
A beautiful prostitute that Bronn finds for Tyrion [[PreClimaxClimax before the Battle of the Green Fork]]. He ends up taking her to King's Landing despite the express command of his father; unfortunately this means Tyrion has to conceal her existence from his enemies.
* AbusiveParents: Was molested by her own father.
* AffectionateNickname: Shae enjoys calling Tyrion her "Giant of Lannister". [[spoiler:She later humiliates Tyrion at his trial by claiming he insisted on being called by this name. The next time she calls Tyrion this, he strangles her to death.]]
* AlwaysABiggerFish: [[spoiler:Tyrion to Cersei to Tywin.]]
* CampFollower: How Tyrion originally meets her; she's a prostitute with the Lannister army in the Riverlands.
* [[spoiler:CharacterDeath: Tyrion strangles Shae after finding her in his father's bed.]]
* {{Foil}}: To Daario Naharis. They are both the lovers of two of the most influencing people in the books (Tyrion Lannister and Daenerys Targaryen), both against their lovers' better judgement. Both Tyrion and Daenerys admit that they are better off without them, but still keep them close out of lust.
* GirlNextDoor: Isn't one in her mannerisms, but Tyrion finds it appealing that she looks like one.
* ItsPersonal: [[spoiler:When Bronn sells out to Cersei for a kick up the social ladder, Tyrion accepts it with cynical resignation. When Shae gives testimony at his trial, Tyrion is driven to fury.]]
* JerkassHasAPoint: She has no real reason to [[spoiler:be loyal to Tyrion. While lying at the trial was a dick move he had at that point taken back most of her payment and appeared doomed regardless, requiring her to seek a new sponsor. And when the Queen Regent tells you to do something, it's usually a smart thing to do it.]]
** For all she knew [[spoiler:Tyrion and Sansa ''did'' conspire to assassinate Joffrey, leaving her in the air with nothing to grasp; due to this, she returned to her trade, a trade that brought her to Kings Landing to court the most powerful men available.]]
* LadyMacbeth: Can't understand why Tyrion doesn't just kill the sister he hates. [[spoiler:This is ironic given the script Cersei gives her for Tyrion's trial, in which he's plotting to kill ''all'' his relatives and make himself King.]]
* RapeAsBackstory: Molested by her father.
* SecondLove: Shae is Tyrion's ReplacementGoldfish for Tysha, or what he believes anyway, [[spoiler:it turns out that he was wrong about Tysha and that she was not a prostitute while Shae definitely is]].
* SecretRelationship: Tywin forbids that Tyrion take Shae to court, when Tyrion has to serve as Hand of the King. Tyrion takes her anyway.
* SculleryMaid: Is not impressed when Tyrion suggests this as her cover, as she'd run away to become a whore to avoid it.
* SpannerInTheWorks: Things might have turned out better if Tyrion had just obeyed his father this once...
* SpotTheThread: Isn't fooled by Varys' disguise; she indicates prostitutes need to be able to recognize a man regardless of how he's disguised if they're to survive.
* SurpriseWitness: The final witness at Tyrion's trial, [[spoiler:she claims that Sansa and Tyrion conspired to kill Joffrey and seize power after killing the rest of Cersei's children too.]]
* WoundedGazelleGambit: [[spoiler:At Tyrion's trial she pretends he had her fiancé killed then took her as a SexSlave in order to gain the court's sympathy]].
[[folder: Chataya]]
A woman from the Summer Islands who owns one of the more popular whorehouses in King's Landing.
* OnlyOneName
* MissKitty: Although, she'd argue not in the way most expect the trope. People in the Seven Kingdoms might consider her lifelong profession a soiled one, yet she sees it as exactly that: a calling to a profession. She is of the Summer Islands, and they have a [[ValuesDissonance completely different take on sexual matters]]. Doesn't stop everybody else seeing her as this trope, though. Still a looker. And, a remarkably good business woman under difficult conditions.
[[folder: Alayaya]]
Chataya's daughter and one of the most popular prostitutes at her whorehouse.
* DistressedDamsel: Cersei imprisons her, believing that she is Tyrion's pet whore. She hopes doing so will help bend Tyrion to her will, but it only infuriates him, both for the attempt to manipulate him and the fact that his actions put Alayaya in danger, since she had been helping him to meet his actual mistress in secret. She is eventually freed, but Tywin has her whipped before being let go, [[CoveredInScars permanently scarring her back]].
* ForeignFanService: In-universe.
* HighClassCallGirl: Very classy in many senses of the word, very professional even under extreme duress... and very, very expensive. Naturally, she is this.
* HookerWithAHeartOfGold: She quite happily assists Tyrion in meeting with Shae by pretending to be his favorite prostitute that he visits frequently, but he is really using a secret tunnel in her room to reach Shae's manse.
* NeverLearnedToRead: A fact she is trying to correct, using the time she is supposedly spending with Tyrion learning how to read.
* OnlyOneName
* PlatonicProstitution: Her arrangement with Tyrion.
[[folder: The Shepherd]]
!!The Shepherd
A one-handed unknown man who preached during the Dance of the Dragons that dragons were demons who would bring doom to King's Landing and rallied the common folk of King's Landing into storming the Dragonpit.
* OnlyKnownByHisNickname: His true name is lost to history.
* KnightTemplar
* TheManBehindTheMan: [[spoiler:He seemed to be a religious agitator employed by the Faith of the Seven; this is suggested by one of the dragon-slayers' behavior while striking the dragon, which he did seven times while reciting each of the Seven's names.]]
* OneThingLedToAnother: A non-sexual example. The people he roused against Rhaenyra Targaryen were just common folk armed with whatever they had in their hands at the time; [[spoiler:the men that stormed the Dragonpit knew how to kill dragons (aim to the eyes), wore armor and were surprisingly well armed.]]
* ShroudedInMyth: His origins are completely unknown, with some speculating he was a poor begger, and others suggesting he was a member of the Poor Fellows.
* WhatHappenedToTheMouse: His fate is unknown, but he may have died in the Storming of the Dragonpit.
[[folder: Tobho Mott]]
!!Tobho Mott
A master armorer in King's Landing from Qohor. He is the master of Gendry and is able to forge weapons of Valyrian steel.
* TheAce: He is acknowledged as the best smith in King's Landing.
* TheBlacksmith
* TheMentor: To Gendry.
* SecretKeeper: He knows Gendry is one of King Robert's bastards, and does his best to protect him and hide his identity.
* UltimateBlacksmith: One of the few master blacksmiths in the world who can craft Valyrian steel weapons. Tywin Lannister has him repurpose "Ice", the Stark family greatsword into two Lannister longswords - ''Widow's Wail'' and ''Oathkeeper''.
[[folder: Hot Pie]]
!!Hot Pie
-->''"I truly didn't kick no one to death, Arry. I just sold my Mommy's pies."''
Hot Pie is an orphan baker's boy of King's Landing, collected by Yoren and bound for the Wall with Arya Stark. He is described as plump with straw-colored hair.
* LovableCoward
* MilesGloriosus
* PutOnABus: Becomes a baker's apprentice at some inn.
[[folder: Lommy]]
!!Lommy Greenhands
-->''"If they come back, I say we yield."''
Lommy Greenhands was a tanner's apprentice turned thief recruited for the Nights Watch in Kings Landing.
* DirtyCoward
* JerkAss
* TheLoad: Why he is killed.
[[folder: Pia]]
->''"Pia was often seeing things in the buttery. Usually they were men."''
-->'''--Arya's narration'''
Pia was a servant at Harrenhal before joining Jaime Lannister's party in ''A Feast For Crows''.
* AbhorrentAdmirer: A tragic example. Pia has had a crush on Jaime Lannister since girlhood when she saw him knighted at Harrenhal, and even used this to cope with being raped. He lets her down gently, and feels terrible about it.
* BeautyIsNeverTarnished: Averted. Gregor Clegane punched her in the face, breaking her nose and half her teeth.
* BreakTheCutie: She was abused and raped by the soldiers in Tywin's army while he occupied Harrenhal. Later, Roose Bolton puts her in the dungeons for any man to use.
** BrokenBird: The result, after she's released.
* CharacterTics: Covering her mouth with her hand when she speaks, to hide her ruined teeth.
* TheChick: Of Jaime's group.
* TheDitz: Sweet, but not very bright.
* EthicalSlut: What she apparently used to be until CrapsackWorld reality kicked in. Still has some shades of this, giving the squire who has a crush on her the time of the day.
* LieBackAndThinkOfEngland: She admits that when the soldiers were raping her, she would try to pretend they were Jaime Lannister.
* MoralityPet: One of the people taken under Jaime's wings since he's started improving his morals, and definitely the one who owes him the most.
* NiceGirl
* ReallyGetsAround: Sometimes consensually, sometimes not.
* SlutShaming: Bonifer Hasty more or less kicks her out of Harrenhal because he thinks she'll corrupt his men. Averted with Jaime, who not only is kind to her, but also tells Peck to treat her the way he would treat his wife.
* SurprisePregnancy: Inverted. Everyone is surprised that she ''didn't'' get pregnant considering she "spread her legs for half of [Tywin's] army". Jaime concludes that she must be barren [[ShipperOnDeck and encourages Peck to get together with her]], since he's unlikely to sire a bastard on her.
* [[ManChild Woman Child]]: Jaime describes her as a five year old girl in a woman's body.
[[folder: Tysha]]
--> "[[TrueLoveIsExceptional I love you, Tyrion.]] I love your lips. I love your voice, and the words you say to me, and [[{{Irony}} how you treat me gentle]]..."
A crofter's daughter in the Westerlands, Tysha became the first wife of Tyrion Lannister. Their marriage lasted for a fortnight and was genuinely happy until Tywin Lannister found out forcing him to annul it with extreme prejudice. Her memory haunts Tyrion years and years later.
* BreakTheCutie
* FrameUp: [[spoiler:Jaime Lannister is ordered by Tywin to tell Tyrion that Tysha was a prostitute that he had set up as Tyrion's first time, only to annul the marriage and order her gang rape and have Tyrion to participate in it. The revelation of the truth makes Tyrion furious, needless to say]].
* TheGhost: She isn't seen on screen and as per Tywin, is implied to still be alive somewhere.
* HappilyMarried: For a fortnight, Tyrion and Tysha were genuinely happy living in a cottage. Even when Tyrion believed that she was a whore this was the happiest he had ever been, [[spoiler:the revelation that she was not a prostitute, made them even more bitter]].
* InnocentBlueEyes
* {{Leitmotif}}: The song she sang for Tyrion
--> "I loved a maid as far as summer/with sunlight in her hair".
* TheLostLenore: For Tyrion, especially after [[spoiler:learning that she truly loved him]].
* LoveRuinsTheRealm: In a roundabout way, but Tywin fearing that a relationship between his son and Tysha would sully the Lannister name forces [[spoiler:Jaime to lie about her and discrediting her to Tyrion. Years later, when Tyrion, accused of regicide is freed by Jaime, the latter tells him the truth driving Tyrion to fury. He then confronts Tywin and upon hearing him confirm the truth, he murders him, the Hand of the King, plunging Westeros into instability after a terrible war, all for an innocent girl whose [[DeliberateValuesDissonance treatment]] few in the seven kingdoms would bat an eye against]].
* MaliciousSlander: [[spoiler:In Tywin's eyes the only reason any girl would want to marry Tyrion was for his gold so to him all common born girls are whores, but he went the extra distance and had Jaime give a FalseConfession to slander Tysha before his son's eyes.]]
* NiceGirl
* RapeAsBackstory: One of the most cruel examples. Upon learning that his son, a Lannister, a scion of the richest family in Westeros, married a crofter's daughter, Tywin had his household guard gang-rape her and then forced Tyrion to rape her as well.
* RescueRomance: Though technically it was Jaime who saved her.
* UnkemptBeauty
* WalkingTheEarth: Tywin cruelly taunts Tyrion about this, noting that she's gone "Wherever whores go" and that Tyrion will likely never find her. [[spoiler:Tyrion kills his father for this]].
!!!Outlaws and Rebels
[[folder: Harren the Red]]
!!Harren the Red
Claiming to be the grandson of Harren the Black, Harren the Red troubled the reign of King Aenys I when he and his men entered Harrenhal and killed Lord Gargon Qoherys. His band was later put down by Hand of the King Lord Alyn Stokeworth.
* AuthorityInNameOnly: He claimed the titles Lord of Harrenhal and King of the Rivers, but he was little more than a common bandit.
* {{Badass}}: He managed to cause significant trouble for Aenys, killing the entire garrison of Harrenhal and raiding throughout the Riverlands and Crownlands. Harren even managed to kill Lord Alyn Stokeworth, but was killed in turn by Lord Alyn's squire.
* {{Outlaw}}: Never truly started a rebellion against the Iron Throne, as most of his attacks were simple bandit raids.
[[folder: The Vulture King]]
!!The Vulture King
A Dornishman, the Vulture King raised an army of thirty thousand commoners in revolt against King Aenys I. He was hunted down and killed by Lord Orys Baratheon and the Marcher Lords in a campaign known as the Vulture Hunt.
* {{Badass}}: He won many victories early in his revolt, making it seem as if the Targaryen dynasty was threatened under only its second monarch.
* LetsSplitUpGang: At its peak, his army had thirty-thousand men. He then made the mistake of splitting it up, knowing that he lacked the supplies to keep such a large army running and hoping that each group would be able to find supplies and keep the battle going. Instead, each group was taken out individually and the Vulture King was hunted down and killed.
* OnlyKnownByTheirNickname: His true name is unknown.
* RebelLeader: Unlike Harren the Red, the Vulture King did try to start a revolution against the Targaryens.
On the islands of Dragonstone and Driftmark, the Targaryens and Valeryons practice [[DroitDuSeigneur the right of first night]], resulting in bastard children with the potential to be [[DragonRider dragon riders]]. Such children are revered on the island, and they played a huge role in the [[CivilWar Dance of the Dragons]].
[[folder: Hugh Hammer]]
!!Hugh Hammer
A blacksmith's bastard on Dragonstone during the time of the Dance of the Dragons.
* AmbitionIsEvil: His downfall began when he crowned himself king.
* TheBigGuy[=/=]TheBrute: Hugh was tall and huge, with hands strong enough to twist steel bars.
* BloodKnight: He wasn't a really a knight, but he loved battle.
* CharacterDeath: Hugh was betrayed and slain by Ser Jon Roxton during the Second Battle of Tumbleton, when Hugh crowned himself king and tried to kill Prince Daeron Targaryen.
* DragonRider: He rode Vermithor, who once belong to King Jaehaerys I.
* DropTheHammer
* HeroicBastard[=/=]BastardBastard: At first it could be argued either way, but after betraying Queen Rhaenyra, he's definitely the latter.
* InSeriesNickname: Hard Hugh. He's also one of The Betrayers.
* ThoseTwoGuys: With Ulf the White.
* {{Turncoat}}: He initially fought for the blacks, but turned to the greens when he and Ulf the White started the First Battle of Tumbleton. Together, he and Ulf the White are known as The Betrayers.
[[folder: Ser Ulf the White]]
!!Ser Ulf the White
A man-at-arms on Dragonstone during the time of the Dance of the Dragons.
* TheAlcoholic
* AmbitionIsEvil: He was offered the position of Lord of Bitterbridge, but he refused to accept any castle worth less than Highgarden.
* CharacterDeath: He died from poisoned wine.
* DragonRider: He rode Silverwing, who once belonged to Queen Alysanne.
* FatalFlaw: His vices, specifically his drinking.
* TheHedonist: He had the thing for wine and whores.
* HeroicBastard[=/=]BastardBastard: At first it could be argued either way, but after betraying Queen Rhaenyra, he's definitely the latter.
* InSeriesNickname: Ulf the White, Ulf the Sot, or one of The Betrayers.
* {{Knighting}}: He was knighted by Queen Rhaenyra herself for his role in the Battle of the Gullet.
* NeverLearnedToRead
* SleptThroughTheApocalypse: He spent the Second Battle of Tumbleton asleep in a tavern.
* ThoseTwoGuys: With Hugh Hammer
* {{Turncoat}}: He initially fought for the blacks, but turned to the greens when he and Hugh Hammer started the First Battle of Tumbleton. Together, he and Hugh Hammer are known as The Betrayers.
* WhiteHairBlackHeart: He was known for his white hair, hence his nickname, and his vices.
[[folder: Addam Velaryon]]
-->See the [[Characters/ASongOfIceAndFireHouseVelaryon House Velaryon]] page
[[folder: Nettles]]
!!Nettles aka "Netty"
A common girl who accepts the call for dragonriders during the CivilWar between King Aegon II and Queen Rhaenyra. She's able to tame a feral dragon nicknamed Sheepstealer, rides it against an invading Tyroshi fleet, and later teams up with Prince Daemon in his search for Prince Aemond Targaryen and his dragon Vhagar.
* ActionGirl: Rode her dragon in the Battle of the Gullet.
* AmbiguouslyBrown: She was dark-skinned, brown-eyed, and black-haired, and though she lived on Dragonstone, her origins are otherwise unknown.
* DidTheyOrDidntThey: The chronicles make no mention of how Daemon and Nettles spent their last night together, although the general assumption is that they were lovers.
* DragonRider: Of Sheepstealer.
* FromNobodyToNightmare: She was born a simple peasant girl. Taming a dragon expanded her career opportunities quite drastically.
* GuileHeroine: She tames a ''[[Awesome/ASongOfIceAndFire feral, adult dragon!]]'' Everyone else who tried that did it by [[WhatAnIdiot marching into the dragon's lair]] and trying to ''force'' it to obey them. ([[SarcasmMode Spoiler alert]]: they died horribly.) But Nettles is too smart for that -- she gets a [[YourFavorite butchered sheep and takes it to the dragon]], every day, until it recognizes her and trusts her. That's it. Simple ''logic'' elevates this [[TwoferTokenMinority bastard peasant girl]] to a DragonRider and major player in the war.
* HeroicBastard: One of the "dragonseeds" who accepted the challenge of taming a dragon, though it's not known if she does actually have Targaryen blood in her.
* InSeriesNickname: "Netty;" an affectionate nickname given to her by Daemon.
* IntergenerationalFriendship[=/=]MayDecemberRomance: Daemon is in his forties, Nettles is sixteen. Although it's commonly believed they were lovers, the nature of their relationship was rather ambiguous. The InUniverse author of ''Literature/TheWorldOfIceAndFire'' does seem to subscribe to the theory, but that's just his opinion.
* TheLadette: She was described as "skinny, foul-mouthed, filthy and fearless".
* MoralityPet: Prince Daemon is the one who sent assassins to kill Queen Helaena's son before her eyes, an act that drove her insane, but he ''refuses'' to allow Nettles to be executed.
* [[PutOnABus Put On A Dragon]]: Prince Daemon helps Nettles saddle Sheepstealer, then the girl and her dragon fly away and are never seen again.
* ShroudedInMyth: Given that they NeverFoundTheBody of Prince Daemon, the singers claim he found Nettles again and the two of them lived out their days together.
** A cryptic reference in ''The World of Ice and Fire'' suggests she may have hid in the Mountains of the Moon, where the native clan called the Burned Men were formed around worship of a mysterious fire witch and her dragon living in a cave.
* UptownGirl: Inverted. A skinny, [[HatesBaths dirty]], [[SirSwearsALot foul-mouthed]] commoner, Nettles is accused of taking Prince Daemon Targaryen as a bedmate, [[WomanScorned for which she's condemned to death by Queen Rhaenyra]] after all the bastards serving under her come under suspicion.
* WrongfullyAccused: Suspected of treason after two of the other dragonseeds turn their cloaks, and condemned to death. Averted thanks to the decency of the Lord of Maidenpool and his maester, who tipped Prince Daemon off about the queen's order rather than violate SacredHospitality by murdering a guest/child under their roof.


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Give Now
The farm bill has made it closer to becoming law. The Senate passed it in a 2-1 vote Thursday, but the bill still has to clear the House.
In his new book "Cheese and Culture," Paul Kindstedt happens to tell the story of human civilization by way of cheese making.
A group of scientists is questioning the company's claims of "more crop per drop."
It's spring along the Missouri River in Nebraska, Iowa, Missouri and Kansas, and farmers are back on the land, trying to fix what nature broke.
With farmers expected to put in more acres of corn than they have since the Great Depression, this fall's harvest could be one for the record books.
Denny's is the latest restaurant to announce it will stop buying from pork farmers who crate pregnant sows. Domino's Pizza has made the opposite announcement.
We'll talk with our panelists about how they'll make sure the bounty of this season's farm products make it onto your table.
In part two of our interview with Farm Sanctuary's Gene Baur, he talks about how recent legislation is both helping and hurting farm animals.
In an effort to trim the federal budget, House Republicans have voted to cut $33 billion from food assistance programs over the next decade.
Hearings for the 2012 Farm Bill have started up again. How much support should small-scale farmers get? Legislators disagree.
Connecticut gets closer to labeling genetically modified organisms in their food -- but not everyone supports the measure.
Southern Indiana's unusual weather this winter has meant that sappers at Burton's Maplewood Farms have had to get a jump start on tapping maple trees.
As food production has become more industrialized, food factories have found ways to continue to recycle massive amounts of would-be food waste.
Community supported agriculture means fresh, local food and being connected to the farmers and the land. But not everyone is sold on the traditional model.
In back-to-back announcements, the FDA dropped all attempts to restrict two types of antibiotics used in livestock while imposing new restrictions on a third.
The demise of a Farm Bill drafted in secrecy means the next version will go through standard Congressional channels, which has mixed implications for farmers.
The freaky fast farm bill has slammed to a halt with the failure of a bipartisan "super committee."
As the farm bill creeps closer to being voted on, Michael Pollan releases a video urging Americans to recognize how important the legislation is to their lives.
The federal Farm Bill is rewritten every five years. The 2012 bill, however, is likely to be written in two weeks.
In part three of Earth Eats interview with Joel Salatin, he talks about whether small producers could ever successfully partner with corporations like Walmart.

subset: commoncrawl


text:
News from WTOP
News from the AP
Mike Causey
Shows & Panels
Shows & Panels
- Agency of the Month
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- The CFO Agenda: Delivering value from financial transparency and audit efforts in the public and private sector
- Cloud-Driven Data Insights in Government
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- Reimagining the Next Generation of Government
Shows & Panels
- AFCEA Answers
- American Readiness: Renewable Power and Efficiency Technologies
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- The Business Case for Cloud Computing in Government
- Cloud-Driven Data Insights in Government
- Connecting the Dots: Digital Authentication in Government
- Cybersecurity Game Changer: Real-Time Event Processing in Government
- Data-Centric Approaches to Government in the Cloud
- Delivering the Digital Government Mission
- Federal Executive Forum
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- Federal Tech Talk
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- Government Perspectives on Mobility and the Cloud
- Industrialized, Interoperable and Insight-driven Federal Health Panel
- Innovation and Tech Superiority through Acquisition Reform
- Mitigating Insider Threats in Virtual & Cloud Environments
- Moving Agency Applications to the Cloud with PaaS
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- Reimagining the Next Generation of Government
- Transforming Business Operations at the Defense Department
Experts: Feds pressure widow, pals in bomb case
Monday - 5/6/2013, 1:42am EDT
Associated Press
BOSTON (AP) -- Every time the widow of suspected Boston Marathon bomber Tamerlan Tsarnaev leaves her parents' house, federal agents watching the residence follow her in unmarked vehicles.
Federal authorities are placing intense pressure on what they know to be the inner circle of the two bombing suspects, arresting three college buddies of surviving brother Dzhokhar Tsarnaev, and keeping Tamerlan's 24-year-old widow, Katherine Russell, in the public eye with their open surveillance and leaks to media about investigators' focus on her.
Legal experts say it's part of their quest not just to determine whether Russell and the friends are culpable but also to push for as much information as possible regarding whether the bombing suspects had ties to a terrorism network or accomplices working domestically or abroad. A primary goal is to push the widow and friends to give their full cooperation, according to the experts.
David Zlotnick, a professor of law at Roger Williams University and former federal prosecutor in the District of Columbia, said authorities may be tracking Russell closely because they feel she's not being completely honest about all she knows.
"It seems to me they don't believe her yet," he said.
Dzhokhar is in a prison hospital, facing a potential death sentence if convicted of the terrorism plot that authorities allege the 19-year-old and his late 26-year-old brother carried out April 15. Twin pressure cooker bombs detonated near the race's finish line, leaving three people dead and injuring more than 260 others. Tamerlan died in a gunfight with authorities April 19, a day after authorities released photos of the suspects.
Tamerlan's widow has been ensconced at her parents' North Kingstown, R.I., home since then. Much about her remains a mystery, including what she knew or witnessed in the weeks, months and years before the bombings, and what she saw and did in the days after.
It's unclear when Russell last communicated with her husband, but her lawyer, Amato DeLuca, told The Associated Press in an interview last month that the last time she saw him was before she went to work April 18. DeLuca said Tuesday that Russell had met with law enforcement "for many hours over the past week," and would continue to do so in the coming days. He previously told the AP that Russell didn't suspect her husband of anything before the bombings, and nothing seemed amiss in the days after.
Zlotnick said the fact that charges have been brought against the younger brother's three friends from the University of Massachusetts Dartmouth over allegations they covered up for Dzhokhar indicates authorities are willing to go after the widow for similar actions. That puts pressure on Russell to cooperate.
Dias Kadyrbayev and Azamat Tazhayakov, students from Kazakhstan, were charged this week with conspiring to obstruct justice by taking a backpack with fireworks and a laptop from Dzhokhar's dorm room, while Robel Phillipos was charged with lying to investigators about the visit to the dorm room. All three are 19 years old and face the possibility of five or more years in federal prison.
The lawyers for the Kazakh students said their clients had nothing to do with the bombing and were shocked by the crime. Phillipos' attorney, Derege Demissie, said he was accused only of a "misrepresentation."
Nancy Gertner, a former federal judge in Massachusetts and a professor at Harvard Law School, said she believes authorities will try to use the conspiracy charges against the friends to turn them into cooperating witnesses against Dzhokhar. They will also see if the defendants can help them determine if there's a wider plot and a continuing danger for citizens.
"I think it's to find out ... are there other tentacles here?" Gertner said.
A grand jury is likely already hearing testimony against Dzhokhar, said Michael Sullivan, a former U.S. attorney for Massachusetts who also once headed the federal Bureau of Alcohol, Tobacco, Firearms and Explosives. He said investigators will be looking into whether the brothers tested bombs before the attack and asking questions about whom Tamerlan had contact with when he traveled to Russia last year.
Those are some of the things they would also want to know from Russell.
One of investigators' goals right now is "to figure out if she has knowledge of how he became radicalized, who he spoke to, how he may have learned to make the bomb and whether there are others out there who share his views," said Ron Sullivan, a professor and director of Harvard's Criminal Justice Institute.


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Lots of special programs are coming up this month, including Scott Gold's Holiday Origami, cartoonist Paul Merklein's Great Big Holiday Faces, face painting, edible crafts, game day, and more. For details see our flyer.
Join us for Tiny Tots Storytime
October 2, we're offering an additional Tiny Tots Storytime session!
Storytimes will be held from 10:00 to 10:30 a.m. each Tuesday and
Thursday. The themes will be different for each day, so feel free to bring
your children to both series. To get reminders and see the themes for each
session, check out our Facebook
Page or our
blog on Wordpress.
Tiny Tots Storytimes are for children 12 to 36 months old; child sits on parent's lap for stories, songs, games and a craft to take home. Please call the library at (856) 456-4181 to register for Storytime.
Children age 12-36 months and their caregivers will share stories, sing
play games and make a craft to take home!
Movies have moved to Saturdays
As of November 8, we will be showing our weekly movie at 10:30 am on Saturdays. We will no longer show movies Thursday afternoons. No signup is required. Shows last approximately 90 minutes. You're welcome to bring your own snacks and drinks.
find out what movies we'll be showing, see our Facebook
Page, our blog on Wordpress,
our Events Calendar,
or watch for signs inside the library.
Links checked 6/19/14


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A lovely old Victorian or Edwardian period ornate Art Nouveau Vertical Letter Slot. These vertical slots are much harder to find that the usual horizontal ones.This is a beauty ...solid brass with great ornate decoration. The trade mark on the back matches the ornate door pull, Item 4234. Measures 7 1/2" long and 3 1/2" wide.
At Molloy's of Milford Antiques Centre, Auckland, New Zealand
Specialists in Pacific Islands Items, Victoriana, And a Fascinating Range of General Collectibles
|To Be Determined
|To Be Determined
Price for shipping to USA change location


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The Ethnographic Turn in the visual arts describes a practice in which artists approach other cultures or realities through their research and documentation activities.... more
The doors have just opened on the third major rennovation project on Berlin's Museum Island. British architect David Chipperfield has revealed the vestiges of history in the Neues Museum. By Bernhard Schulz
read more


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Severdigheter og attraksjoner
- Blant lokalbefolkningen
- Kongelige prosjekter, forskning og utvikling
- Kunst, kultur og historie
- » Land- og minnesmerker
- » Museer
- » Historiske hus
- » Historiske steder og monumenter
- » Kunst- og håndverksmuseer
- » Kunstgallerier
- » Besøkssteder fra andre verdenskrig
- » Thailands kongelige slott
- » Archaeological
- Rekreasjon og underholdning
- Religiøse steder
- Shopping
- Spa og velvære
- Thailands dyreliv og natur
- Utdanningssteder
- Vingårder og bryggerier
Chiang RaiOperating day:
DailyOperating time: 24 Hour
Contact Details
- -
Amphoe Mueang, Chiang Rai
Tel. -
Kategorier : Land- og minnesmerker
Attraction Details :
The King Mengrai the Great Monument
The King Mengrai the Great Monument is located on the intersection to Maechan and Maesai District (next to the super highway) in Muang Chiang Rai District, Chiang Rai.
According to the history, King Mengrai is the 25th king of Lava Family and the son of Lao Meng and his wife Ua Ming Chommueang. He was born on October 2, 1238 and died in 1311 in Chiang Mai at the age of 72. The King Mengrai Stupa is in front of Wat Ngam Mueang.
King Mengrai founded Chiang Rai on Doi Thong from its old town's origin. In 1262, he became the first king of Mengrai Family and gathered small towns into Lanna Kingdom which has balways been prosperous until the present day.
The Great Monument King Mengrai is made of bronze and half again as large as his real figure, wearing the traditional costume of an ancient Lanna King. The monument stands on a 3 meter high statue, holding a sword in the left hand with rings on the index finger. On the right hand, there are rings on ring and little fingers, as well as a bracelet. Currently, there are big golden 'Tung Luang' of Celebration in Honor of HM The King behind the monument. On the platform, it is inscribed "King Mengrai 1238-1311 who first founded the city of Chiang Rai in 1262, established Thai Lanna Kingdom and united the Thai into one.
The King Mengrai the Great Monument is a place where many Chiang Rai and Lanna people come to worship restlessly. If you have a chance to visit Chiang Rai, to prove that you have been to Chiang Rai, the monument is the first place you should go visit.
The closest destination to this result :
See & Do in Chiang Rai :


text: ElmoTMX On Fire Jason ChenProfileFollowUnfollow Jason ChenFiled to: Gadgets Elmo Fire die elmo die elmotmx tmx 1/02/07 7:50pmEditDelete InviteInvite manuallyPromoteXDismissXUndismissBlock for gizmodoHideShare to KinjaShare to FacebookShare to PinterestShare to TwitterGo to permalink If the ElmoTMX sextape wasn't Xtreme enough for you, how about Elmo...on fire? Elmo's creepy enough with his robotic dancing and laughing, but on fire, he's just a singed nosehair away from haunting our dreams for years. Check out parts two (Elmo Strikes Back) and three (Return of the Elmo) after the jump. – Jason Chen ElmoTMX On Fire [Consumerist] 27Reply 27Discuss


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March Madness is right upon us
After Thursday night's last-second loss, the Ole Miss Rebels and their fans will be watching scores while sitting on the "bubble" for an NCAA tourney bid. We hope Ole Miss is judged by its positives this season and not its disappointing finish. (March 13, 2015, Page 4)
The calls of March Madness
Assistant News Editor Jeff Eubanks relates his memories of Ole Miss' loss to Valparaiso in the 1998 NCAA Tournament and writes that he hopes things come full circle Friday when the Rebels take on Wisconsin. (March 21, 2013, Page 4)
'March Madness' – when did it first hit you?
There's no question that the opening weekend of the NCAA Men's Basketball Tournament once again is spreading "March Madness" across the country. Editor Don Whitten recalls when he first truly felt "March Madness" and wonders when it happened for readers. (March 19, 2012, Page 4)
March madness – even with three more teams
Increasing the field for the NCAA Men's Basketball Championships from 65 to 68 teams made the job of picking the teams much easier for the selection committee, right? Not so, says chairman Gene Smith. Editor Don Whitten, whoenjoyed a bit of "bracketology" during his years covering sports, agrees as he takes a look at the possibilities with the larger field. (February 21, 2011, Page 4)
Sportswriter's logic, fan's lament
THE GODFREY SHOW — Oxford Town columnist Steven Godfrey lays it all out on the table as he ushers out the disappointing 2009-10 Rebel basketball season and welcomes in Rebel baseball and spring football. What happened? Without a doubt you'll know exactly where this outspoken sportswriter stands on the issue of the Rebels' collapse down the stretch which ultimately caused them to miss the Big Dance yet again. (March 18, 2010, Page 6)


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2009 BEST Back Bay Restaurant, Neighborhood
Parish Cafe
This perpetually crowded spot sits comfortably at the top of the Boylston bar heap, an elevation earned by its killer sandwich list—a sort of gastronomic group project showcasing recipes from Ming Tsai, Susan Regis, and similarly revered local chefs—and a prime location mere steps from the Public Garden. Winning a seat on the patio makes neophytes feel lucky; the good-natured bustle and sophisticated grub make Back Bay regulars feel right at home.
Be respectful of our online community and contribute to an engaging conversation. We reserve the right to remove impersonators or personal attacks, threats, profanity, or flat-out offensive comments. By posting here, you are permitting Boston magazine and Metro Corp. to edit and republish your comment in all media.


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The Fulton County Historical Society is ready to open the doors to the museum, located at 229 Monroe St. in Wauseon. The initial program from, "Hell & Homefront: Civil War Through Fulton County Eyes, 1864," is scheduled for Saturday, April 12.
Starting at 1 p.m. in the Wauseon Congregational Church, 135 W. Elm St., museum director John Swearingen Jr. will be featuring those Ohio soldiers involved with the campaigns led by Union Generals Grant and Sherman. Swearington will describe the events surrounding the 100th Ohio Volunteer Infantry and two Ohioans who experienced the horrors of being a prisoner of war during this critical portion of the War Between the States.
The program will shift to the Monroe Street museum and attendees will get the first look at this year's exhibit, with refreshments. The museum portion of the program is planned to run from 2 to 4 p.m. The museum is accepting free will donations for these initial events.


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(only in your heart and soul.) ????a romantics night mare? or what makes you content emotionally and spiritually!!
just a thought i hate when that happens now you've got me wanting to go out and i just spent 12 1/2 hrs 500 miles in a truck it's a good thing they don't have rudders and sails i'd never be able to get anywhere but the water
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From tasteful and elegant to bright and whimsical, these are the pieces you choose to add personality, texture, color, and dimension to your decor.
Sashi's collection of handcrafted accessories offers unique natural veneers and materials. Local Colombian artisans, using centuries-old techniques, created these extraordinary pieces. Each veneer, hand-worked for its specific application, is protected with a dramatic high-gloss resin and meticulously detailed with natural horn and alpaca-silver accents.


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Simms Jenkins | July 1, 2010 | Comments
Consider these touch points - including direct mail and SMS - to win new subscribers. Second in a two-part series.
In part one, I examined four places where marketers can communicate with customers and prospects and encourage them to opt-in as e-mail subscribers. Those areas were: at point of sale; in the call center; in-store experiences; and sales calls/marketing collateral. Today, let's look at five more areas:
Direct mail: Sure, we all get bombarded by long letters with a special offer or coupons stuffed in a clear envelope, but this is missing the permission side of marketing, which also happens to be the secret sauce of any e-mail marketing juggernaut. Direct mail can be a great bridge to costly, untargeted (and unsolicited) messages to a far more cost effective, targeted, and permission-based marketing channel.
Remember, your names on direct mail are just lists; people that opt in to your company have given you permission. So, it's worth the extra step in transitioning potential and/or existing customers to that side of the marketing fence. Unfortunately, what may prevent this in many companies is politics, lack of cross-departmental synergies, or just not testing the concept out.
Mobile: What I call "Text2Grow" is beginning to take off, leveraging SMS's immediacy for building an e-mail program. While it may seem counterintuitive to use SMS (define) to grow your e-mail list, it's not. Most consumers may be texting with their friends these days, but not nearly as much with brands. Leveraging it for a quick consumer data entry makes sense as an option.
Don't forget your mobile site and/or smartphone applications when it comes to acquisition. I have downloaded hundreds of apps for my iPhone and iPad, yet have only seen a handful that provide me with the opportunity to engage with the brand on other platforms such as e-mail, Facebook, and Twitter. There's a very real opportunity and one that's growing fast.
Experiential marketing: So, what do you do after you walk away from a successful event-based marketing campaign (besides picking up trash and sleeping)? Whether it's a major sporting event or guerrilla-brand launch campaign in a pocket of a city, you're probably basking in the glow of a lift in brand awareness and product trials. That's all fine and well, but in the day and age of performance marketing, why not also offer your consumers that are being exposed to your product/service the ability to opt in to your e-mail program and social presence? It can really blow away your ROI (define) by stretching the exposure and relationship you began but never really built.
Catalogs and packaging promotional inserts: We've all opened a package from a favorite catalog or website and found marketing fillers (Netflix trial anyone?), but rarely do companies cross-promote their own programs and additional services and offerings. Why not have a simple card or flier placed in the package promoting ways to connect with the brand you just opened a package from? This could be your first opportunity to capture some people's attention if they are a gift recipient or maybe a pure catalog shopper. Let them know they can "Like you" on Facebook or receive more special offers via e-mail.
Most catalogs prefer you receive their e-mails instead of the more expensive and often environmentally-frustrating, thick-as-a-brick paper option. Catalogs can merchandize their products and showcase items in different ways than e-mail can, but ultimately, a customer that buys from e-mails is a far more profitable customer.
Pure e-commerce companies - don't forget your options: Even strictly e-commerce companies have relevant acquisition opportunities - some online and some offline. Call centers, transactional e-mails, customer service interactions, live chats, social networks, and any offline sponsorships and partnerships. The possibilities are significant as is the potential for monetizing these folks and generating an ROI to make any business swoon.
As is the case for capturing e-mail subscribers on your website, your real estate placement, value proposition, and execution all matter greatly when it comes to propelling your e-mail program's size on the back of your offline properties. Make it your summer plan to test out one area that's being underutilized. Your new subscribers will thank you.
On the heels of a fantastic event in New York City, ClickZ Live is taking the fun and learning to Toronto, June 23-25. With over 15 years' experience delivering industry-leading events, ClickZ Live offers an action-packed, educationally-focused agenda covering all aspects of digital marketing. Register today!
Want to learn more? Join us at ClickZ Live San Francisco, Aug 10-12!
Educating marketers for over 15 years, ClickZ Live brings together industry thought leaders from the largest brands and agencies to deliver the most advanced, educational digital marketing agenda. Register today and save $500!
Simms Jenkins is CEO of BrightWave Marketing, North America's leading email marketing-focused digital agency. The award-winning firm specializes in elevating email marketing and digital messaging programs that drive revenue, cut costs, and build relationships. Jenkins has led BrightWave Marketing in establishing a world-class client list including Affiliated Computer Service (A Xerox Company), Chick-fil-A, Cox Business, Phillips66, Porsche, and Southern Company. The agency was recently ranked among the fastest growing private companies by Inc. Magazine.
Jenkins was awarded the prestigious AMY 2010 Marketer of the Year from the American Marketing Association for being the top agency marketer and the Email Marketer of the Year at the Tech Marketing Awards held by the Technology Association of Georgia. Jenkins is regarded as one of the leading experts in the email marketing industry and is regularly cited by the media as such and called upon by the financial community to provide market insight and consulting.
Jenkins is the author of two definitive and highly regarded books on email marketing; The New Inbox (published in April 2013 by ClickZ/Incisive Media) and The Truth About Email Marketing (published by Pearson's Financial Times Press in 2008). Jenkins is currently the Email Marketing Best Practices Columnist for ClickZ, the largest resource of interactive marketing news and commentary in the world, online or off. His industry articles have been called one of the top 21 information sources for email marketers.
He has been featured in Fortune Magazine, The Wall Street Journal, Adweek, Bloomberg TV, Wired Magazine, and scores of other leading publications and media outlets. Jenkins is a regular speaker at major digital industry and general business conferences.
Additionally, Jenkins is the creator of EmailStatCenter.com and SocialStatCenter.com, the leading authorities on email and social media metrics. Prior to founding BrightWave Marketing, Jenkins headed the CRM group at Cox Interactive Media.
Jenkins serves on the eMarketing Association's Board of Advisors among other civic and professional boards. He is also a mentor at Flashpoint, a Georgia Tech-based startup accelerator program. Jenkins is a graduate of Denison University in Granville, Ohio and resides in Atlanta's Buckhead neighborhood with his wife and three children.
Follow and connect with Simms on Twitter, LinkedIn, Facebook, The BrightWave Blog, and his book websites at NewInboxBook.com and SimmsJenkins.com.
June 23-25, 2015
July 9, 2015
August 4-6, 2015
August 10-12, 2015
September 8-10, 2015
Gartner Magic Quadrant for Digital Commerce
This Magic Quadrant examines leading digital commerce platforms that enable organizations to build digital commerce sites. These commerce platforms facilitate purchasing transactions over the Web, and support the creation and continuing development of an online relationship with a consumer.
Paid Search in the Mobile Era
Google reports that paid search ads are currently driving 40+ million calls per month. Cost per click is increasing, paid search budgets are growing, and mobile continues to dominate. It's time to revamp old search strategies, reimagine stale best practices, and add new layers data to your analytics.
June 10, 2015
12:00pm ET/9:00am PT


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1989 Ford MustangSelling my 89 mustang really fun car to drive just had surgery so need the money price has been reduced. Pretty much... More
Good news fox body fans, the collect-ability and value of your beloved generation of Mustang has really started to explode. Auction results over the... More


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Narrow your search
Frank Underwood was back, momentarily, when the third season of the hit Netflix series briefly became available online. It's since been pulled, but we sense a new power imbalance.
Police have arrested an Australian man for alleged possession of a number of 3D-printed weapons and enough parts to make four separate handguns, in addition to other charges.
50,000 bitcoins, worth about $20 million, were seized from digital wallets on computers belonging to Ross Ulbricht, the online drug market's alleged mastermind.
The US Marshals Service could net nearly $20 million in an auction it's holding to sell the roughly 30,000 bitcoins it seized from the online drug bazaar's servers.
Australian Customs and Police have netted a massive illegal weapons haul, arresting a Victorian man for importing 6,000 weapons, including hundreds of iPhone-shaped Tasers.
The founder of MegaUpload also says during an interview with Bloomberg that Hollywood studios are to blame for digital piracy.
A robot that bought ecstasy pills off the deep web as part of an art installation has been released after being seized by police in January.
Prosecutors emphasize that the Bitcoins were seized in connection with a probe of the online drug marketplace -- not because they were Bitcoins.
The director of a new film about Silk Road says he found striking parallels between the issues surrounding the online drug bazaar and Napster, the original music-sharing service.
The man is suspected of being the mastermind behind the GameOver Zeus botnet, which was used by cybercriminals to steal more than $100 million.


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Clear Waters: Trouting Days and Trouting Ways in Wales, the West Country, and the Scottish Borderlan (Paperback)
|Author: A. G. Bradley
|Created By: And Company L Constable and Company Ltd
Learn more about Clear Waters: Trouting Days and Trouting Ways in Wales, the West Country, and the Scottish Borderlan:
Format: Paperback
Publisher: BiblioLife
Sku: 215797437
Publish Date: 5/4/2010
Pages: 410
Age Range: NA
See more in History
|This is a pre-1923 historical reproduction that was curated for quality. Quality assurance was conducted on each of these books in an attempt to remove books with imperfections introduced by the digitization process. Though we have made best efforts - the books may have occasional errors that do not impede the reading experience. We believe this work is culturally important and have elected to bring the book back into print as part of our continuing commitment to the preservation of printed works worldwide.


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Dodgers, Cardinals go to extras in NLCS opener
Kelly got all three outs on strikeouts in the first. The Dodgers left runners on second and third when Gonzalez and Yasiel Puig fanned.
Kershaw started the division series clincher against Atlanta on three days' rest Monday and will be on regular rest in Game 2. The left-hander said the media made a big deal of short rest, but not he nor manager Don Mattingly.
The pregame festivities began with a nod to tradition, with eight Clydesdales pulling a Budweiser beer wagon that made two laps around the warning track at Busch Stadium. For a long time, the Cardinals were owned by Anheuser-Busch. The ceremony ended with Hall of Famer Bob Gibson, St. Louis ace Adam Wainwright and injured closer Jason Motte throwing simultaneous first pitches.
Dodgers hitting coach Mark McGwire got a nice hand when he lined up along the third base line during introductions. So did two other former Cardinals, utility men Skip Schumaker and Punto. There was some booing for Greinke, who referred to Cardinals ace Chris Carpenter as a "phony" when Greinke was with the Brewers.
NOTES: Miss Missouri, Shelby Ringdahl, sang the national anthem. ... Carpenter, who entered in a 1-for-29 slump, walked and scored on Beltran's double. ... Greinke's career best is 15 strikeouts for the Royals on Aug. 25, 2009, against Cleveland.
The Associated Press


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The Winter 2013 Mountain Edition of RESIDE® magazine have arrived. Click the cover images below to read the digital versions of the magazine.
Click here to read the digital edition of RESIDE® Winter 2013 Mountain Edition >
The Winter 2013 Mountain Edition of RESIDE® magazine have arrived. Click the cover images below to read the digital versions of the magazine.
Click here to read the digital edition of RESIDE® Winter 2013 Mountain Edition >
The holiday season is a time when family and friends come together to share food, laughter and to create lasting memories for years to come. Here are five spectacular homes with gracious dining rooms to seat even the largest of holiday gatherings.
Sotheby's International Realty – East Side Manhattan Brokerage / $18,000,000 USD / New York, New York
This gracious mansion residence with its own private entrance and grand gallery entry is perfect for formal entertaining. Built by Vincent Astor in 1931, the elegant home has an expansive dining room that easily seats thirty.
Summit Sotheby's International Realty / $44,000,000 USD / Park City, Utah
Constructed of reclaimed logs from the Yellowstone National Park area of Wyoming, Huntsman Estate is massive compound tucked away among 60 acres of tall pines and mountainside. One of the most unique luxury ranches in Utah, the home comes elegantly furnished including the rustic, western-inspired dining room which seats twenty.
Sotheby's International Realty – Greenwich Brokerage / $17,500,000 USD / Greenwich, Connecticut
This architecturally stunning mid-country estate in Greenwich, Connecticut was designed with Europe's most beautiful manors in mind. With coffered ceilings and inlay panel walls, the grandly scaled formal dining room comfortably seats fourteen guests.
Fuller Sotheby's International Realty / $7,200,000 USD / Cherry Hills Village, Colorado
This Gothic revival-style home in Denver, Colorado artfully combines ornate wood-carved details with rustic mountain charm. With magnificent mountain views, the two-story grand hall also serves as an impressive dining room that seats eighteen.
Daniel Gale Sotheby's International Realty / $15,500,000 USD / Sands Point, New York
This stunning Mediterranean-style villa in Sands Point, New York is located on the coast of Long Island Sound and set against a dramatic backdrop of sky and sea. With a stone fireplace and pair of chandeliers, the grand formal dining room seats sixteen.
Our wishes for the sweetest holiday season. Happy Holidays!
October's issue of Significant Sales features properties from Wyoming, Canada, Nantucket and California. As we near the end of 2012, the luxury real estate market has shown strong resilience and the decreasing inventory levels are starting to be reflected in overall prices.
Jackson Hole Sotheby's International Realty / Sales Price Undisclosed / Wyoming, USA
Jackson Hole ? One of the finest luxury homes in Jackson Hole, this elegant 37-acre residence is richly detailed with fine custom features including a massive tumbling rock fireplace, leather wrapped cabinetry and "bear paw" fossil rock kitchen island. A soothing sunken spa/sauna and gym addition complements the main home and adds another bonus 1,200 square feet of living area.
Sotheby's International Realty Canada / $11,800,000 CAD / Vancouver, Canada
Vancouver ? Set on a sprawling Southlands lot, the focal point of this equestrian-inspired estate is the vast 7,000 square foot primary residence, which is flawlessly finished using only the absolute finest of materials. Outside, the fabulous eight stable barn overlooks the custom designed training facilities. Unquestionably this is one of the finest homes in Vancouver.
Maury People Sotheby's International Realty / $11,300,000 USD / Nantucket, Massachusetts, USA
Nantucket ? Located on the island of Nantucket off the coast of Cape Cod, Massachusetts, this wonderful turn-of-the-century waterfront home has been tastefully restored. With uncompromising views of the channel into Nantucket Harbor, this home is located on one of the premier streets on the island.
The luxury-home market in metro Denver is making a comeback, with sales already exceeding 2011 totals. Fuller Sotheby's International Realty sold 109 homes in the milliondollar-plus category last year, and have already exceeded that number by the third quarter of 2012.
"Tighter inventory and increased buyer demand continues to propel the market in a positive direction," said James Simpson, managing broker of Fuller Sotheby's International Realty. According to the Genesis Group 'Mid-Year 2012 Metro Denver Housing Overview,' the metropolitan Denver area is positioned to improve as the national economy begins a stronger recovery. "We forecast 5,500 new production home sales for 2012, approximately a 33 percent increase from the low levels of 2009-2011," says Simpson.
"Contributing factors include improvements in job growth, an upswing in consumer confidence in the Rocky Mountain region and a significant increase in home values up 4 percent from last year, marking the first measurable increase in five years," said Scott Webber, the president, Fuller Sotheby's International Realty.
As 2012 comes to a close, we reflect on some of the world's most remarkable properties that have changed hands through our network this year. Here are the Top 10 Luxury Real Estate Sales of 2012.
Burger Sotheby's International Realty / €48,000,000 EUROS, $60,000,000 USD / France
The legendary Palais Maeterlinck home on the French Riviera, was the former home of famed Nobel Prize winner Maurice Maeterlinck and his wife, artist Renée Dahon.
Rome Sotheby's International Realty / €35,500,00 EUROS, $45,850,000 USD / Italy
Located in Sorrento, Villa Tritone is considered one Italy's most unique and elegant seafront properties.
Premier Sotheby's International Realty / $42,000,000 USD / Florida, USA
Port Royal is an enchanting estate on the Gulf of Mexico and is surrounded by 200 feet of Florida beachfront.
ONE Sotheby's International Realty / $39,400,000 USD / Florida, USA
Palladian Villa, located on Indian Creek Island known for its privacy and luxury real estate, is an island of less than 40 residents in Miami Beach, Florida.
Bluegrass Sotheby's International Realty / Price Undisclosed / Kentucky, USA
Considered worldwide as the greatest of all horse farms, Calumet Farm which is located in Lexington, Kentucky is comprised of 798 beautiful white-fenced acres of prized equestrian property.
Sotheby's International Realty-Upper East Side Brokerage / $26,750,000 USD / New York, USA
Encompassing the entire 16th floor and with sweeping views of Central Park, this beautiful 14-room New York City apartment is a masterful example of opulence and luxury.
Sotheby's International Realty-Bridgehampton Brokerage / $25,750,000 USD / New York, USA
This historic Queen Anne-style, three-story summer cottage in the Hamptons was designed by famed architect, William B. Tuthill, designer of Carnegie Hall, in 1891.
Sotheby's International Realty-Bridgehampton Brokerage / $25,000,000 USD / New York, USA
This 14+ acre private waterfront farm consists of two parcels and had been in the same family for generations.
HOM Sotheby's International Realty / $22,000,000 USD / California, USA
Located in the private community of Bayshores in Newport Beach, California, this is one of the finest waterfront properties on Newport Harbor with more than one half acre looking across the widest expanse of the bay.
Sotheby's International Realty-Montecito-Coast Village Road Brokerage / $21,500,000 USD / California, USA
This spectacular waterfront estate in Santa Barbara offers panoramic views over the coastline.
> View all Sotheby's International Realty's Significant Sales
*Top 10 sales from January-October 2012
Last week, the much anticipated 12th edition of Art Basel Miami Beach took place in South Florida.
According to Sotheby's, Art Basel Miami Beach has quickly become the most important contemporary art event in America. Watch this exclusive Sotheby's video with Tim Marlow, which recaps this year's event and highlights some of the event's best works.
Have you been inspired? Here are five beautiful Miami Beach homes ideal for displaying any one of the thousands of works of art exhibited at Art Basel Miami Beach.
Miami Beach, Florida, USA / $38,000,000 / ONE Sotheby's International Realty
Just minutes from South Beach, this stunning waterfront home is located on the island's most coveted residential street. The contemporary, casual design with warm, organic materials including coral rock, white oak floors and Zen gardens make 20,000-plus square feet of oversized rooms feel like an intimate home.
Miami Beach, Florida, USA / $11,900,000 / ONE Sotheby's International Realty
This contemporary waterfront home is located on the Venetian Islands in Biscayne Bay directly between Miami and Miami Beach. The home's two-story sunken living room with sweeping skyline views is a perfect canvas for showcasing large-scale, contemporary works of art.
Miami Beach, Florida, USA / $2,950,000 / ONE Sotheby's International Realty
Classic and sophisticated, this Mediterranean-style home in Miami Beach overlooks the La Gorce golf course. The juxtaposition between the home's 1930?s architectural details and contemporary art and furnishing creates a modern, yet comfortable vibe.
Santo Versace, president and co-chief executive officer of the famed Italian fashion house, Gianni Versace S.p.A recently listed his Milano mansion for €49 million EUR – roughly $64 million USD. Designed by architects Carlo De Carli and Antonio Carminati, the home is considered one of the finest examples of post-war rationalist residential architecture which was typical of the early 1950s in Milano.
The understated exterior reveals a glamorous and elegant interior reminiscent of Versace's bold, contemporary style.
The unique property is located on Via dei Giardini, the only street with trees in the center of Milan. With a private garden and rooftop terrace, the home is immersed in the greenery despite being in the heart of the bustling city.
"There is simply no other property like this in Milan – on or off the market," says Lorenzo Mercolini, Managing Director of Milan Sotheby's International Realty.
This one-of-a-kind masterpiece is listed with Riccardo Bergamo of Milan Sotheby's International Realty and may be viewed by appointment only.
Last week the Sotheby's International Realty® brand launched the specialty market website, skipropertySIR.com. The site connects the most discerning buyers and sellers of exceptional ski-type properties around the world. We complied a list of the 10 Most Spectacular Ski-in/Ski-out Homes currently on the market.
1. Telluride, Colorado / $12,900,000 / Telluride Sotheby's International Realty
Located just steps from the trails of the Telluride/Mountain Village Ski Resort, this newly completed private home in Telluride was construct with stunning details and warm inviting spaces.
2. Aspen, Colorado / $10,900,000 / Aspen Snowmass Sotheby's International Realty
This château-style home in Aspen with world class ski-in/ski-out access, is located in the recreational winter paradise of Aspen Highlands and boasts spectacular views overlooking the lower Maroon Creek Valley and the upper Roaring Fork Valley.
3. Olympic Valley, California / $9,500,000 / Sierra Sotheby's International Realty
Surrounded by the raw magnificence of Squaw Valley, this modern glass and steel ski-in/ski-out home is one of Lake Tahoe's finest and most unique properties.
4. Park City, Utah / $8,640,000 / Summit Sotheby's International Realty
Flanked by two ski runs, this Park City Mountain Resort home combines exposed wood beams, stone and metal accents creating a timeless mountain-inspired design.
5. Deer Crest, Utah / $7,300,000 / Summit Sotheby's International Realty
This coveted ski-in/ski-out mountain home is located slope-side at Deer Valley Resort and has stunning panoramic views of the Jordanelle Reservoir and Wasatch Mountain Range.
6. Telluride, Colorado / $5,750,000 / Telluride Sotheby's International Realty
Perched along the groomed Sundance Ski Trail, this sophisticated lodge-style home is located trail-side at Telluride/Mountain Village Ski Resort.
7. Beaver Creek, Colorado / $4,685,000 / Fuller BCV Sotheby's International Realty
Located in the heart of Beaver Creek Village, this trail-side ski-in/ski-out home offers direct access to Beaver Creek Resort.
8. Stowe, Vermont / $4,250,000 / Vermont Country Properties Sotheby's International Realty
Inspired by the classic Vermont Barn, this extraordinary trail-side retreat is nestled amid the natural mountainside landscape and located in the Tamarack Heights neighborhood of Stratton Mountain Resort.
9. Whitefish, Montana / $2,475,000 / Glacier Sotheby's International Realty
Located in the Elk Highlands ski-in/ski-out neighborhood at href="http://www.skipropertysir.com/eng/article/whitefish-mountain-resort" target="_blank">Whitefish Mountain Resort, this Cape Cod-inspired mountain home is just 4 miles from the charming old west town of Whitefish.
10. Big Sky, Montana / $1,199,000 / Big Sky Sotheby's International Realty
This beautiful ski-in/ski-out home located slope-side at Moonlight Basin Resort overlooks Lone Mountain, Andesite and Spanish Peaks range.
Sotheby's International Realty Affiliates LLC today announced the promotion of Philip A. White, Jr., to chief executive officer of the Sotheby's International Realty® brand, effective Feb. 1, 2013. At that time, Michael R. Good, the brand's long-time chief executive officer, will step down and assume the role of chairman emeritus.
White, a 32-year industry veteran, currently serves as president and chief operating officer. He was promoted to this role in April 2010, after having served as chief operating officer for the previous six years.
"Philip has a vast level of experience in the real estate industry and with the Sotheby's International Realty brand, having served it in both management capacities and as a broker and owner," said Richard A. Smith, chairman and chief executive officer of Realogy Corporation, the parent company of Sotheby's International Realty Affiliates. "As a testament to his operational leadership and commitment to serving the brand's network with the highest level of quality, Sotheby's International Realty has won Franchise Business Review's Best in Category for Real Estate Franchisee Satisfaction award for the last five years."
Since joining the Sotheby's International Realty brand in 2004, White's strategic efforts have been instrumental in helping member brokerages significantly grow their transaction volume and establish leading market share positions in key luxury markets both domestically and internationally.
"I am honored to be appointed to this role and look forward to continuing to build this extraordinary network that Mike and our team have built, and I am humbled by the opportunity to continue to serve our exceptional affiliates and sale agents on a global basis," said White. "I look forward to expanding our servicing platform internationally and continuing to grow this brand in the world's finest markets."
Good, whose real estate career spans 36 years, has served as chief executive officer since February 2004, when Realogy entered into a 100-year licensing agreement with the Sotheby's Auction House for the Sotheby's International Realty brand.
"During Mike's tenure, more than 200 quality real estate firms with more than 620 offices have joined this outstanding brand," said Alex Perriello, president and chief executive officer, Realogy Franchise Group. "Thanks to his leadership, this brand is the global force in luxury real estate that it is today. I thank Mike for his many years of dedicated service and am pleased that he will continue to serve this fine brand as chairman emeritus."
According to Good, the right team is in place to take the Sotheby's International Realty brand to new levels of success. "I am proud to hand the leadership reigns to Philip as he has been a great partner in our success," he said. "I am grateful to have had the privilege of leading the development of the quintessential luxury real estate franchise in the world. The working relationship and support of the Sotheby's Auction House has been exceptional, and I am most proud of the quality firms that truly value their association with our brand. Working with our brokers and my talented and passionate team has been the highlight of my 36-year career in this industry."


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Providing high-quality user support is a top priority for most IT organizations. But, often complex software solutions requiring integration with other systems can limit results, leading to dissatisfied users. The K1000 service desk, unlike traditional IT helpdesk software management packages, provides an easy-to-use, comprehensive, appliance-based alternative that is fully integrated with the K1000 asset and configuration management capabilities. It offers advanced functionality to help automate repetitive management tasks, and also provides incident management to assist with user or system problems. This integrated approach to process and incident management reduces errors and manual efforts, while assuring high service levels and improved end-user satisfaction. The K1000 service desk leverages the K1000 as an efficient central configuration management database (CMDB).
The K1000 is a pre-integrated appliance with all functionality available from a single UI, and all data pre-integrated. The K1000 functionality uses a CMDB, allowing service desk personnel easy access to context-sensitive information across key modules, such as computer, server and non-computing device inventory and asset management, configuration management, patch management, remote administration, as well as alerts and reporting. Users can easily accomplish many tasks, such as viewing device inventory and history, or providing remote support directly from the K1000 service desk. They can also easily move to K1000's inventory management and configuration management as needed for further problem analysis and resolution. They can also easily move to K1000's inventory management and configuration management as needed for further problem analysis and resolution. Further, all activities and impacts are tracked, ensuring easy benchmarking of service levels and auditing for compliance.
K1000 service desk includes the ability to set up multiple support queues, and configure process-based rules to govern the flow of tickets whether they are incident-based or process-based. Tickets are also completely customizable, searchable and sortable, allowing users to take control and improve first-time call resolution. Ticket queues can be pre-defined based on skill sets and location, and distributed by owner workload in order to ensure appropriate service levels can be met. Ticket assignments can be automated based on hierarchical categories, and escalation notifications can generate e-mail alerts if tickets are not promptly addressed. Pre-packaged best practice rules are included, and focus on automating ticket status transitions making it easy to improve responsiveness to user input. Tickets can be set up with parent-child relationships to automate closure of dependent tickets, and add structure to related tasks that are required to complete prior to closure of an umbrella work order. Permission-based access to approval fields helps administrators govern and track process completion. Further, the K1000 tracks the ongoing service process, including reporting changes in ticket status to appropriate parties.
K1000 service desk is fully customizable to each organization's unique requirements and processes. Fields, field values, defaults, escalation rules, e-mail notifications, queues, workflow rules, incident list and detail views can all be customized. The K1000 allows unlimited custom fields for service desk tickets, and also supports new additional field types.
K1000 reporting allows tracking of service desk performance and responsiveness to business needs with granular ability to define and track resolution timeframes. Pre-packaged K1000 reports and an intuitive ad-hoc reporting wizard make it easy to gain visibility into task and incident resolution times, ownership and overall service desk workload. The ticket archiving feature allows archiving of K1000 service desk tickets for compliance audit and other purposes. Users can configure the setting to turn the feature on or off, and can specify how long the tickets should be retained before they are deleted. The end result is improved management of service desk SLAs and reporting, as well as increased user satisfaction.
The K1000's service process management capabilities allow organizations to define and manage standard, repeatable tasks, such as new employee on-boarding, which can be created once and then reused each time the service task is repeated. The K1000 supports and simplifies the management for these sometimes complex processes. Unlike traditional incident-based activities that are one-time unique events, service processes reoccur and often have complex and interdependent parent-child task activities that may have a preset sequence, and require approvals throughout the end-to-end series of defined actions and activities. The K1000 allows for initial task creation using pre-defined sample tasks out of the box, as well as a user-driven wizard for modifying existing or creating new service tasks.
IT organizations invest significant time and effort managing user and system incidents to ensure high-quality service to their user community. Using the power of the K1000 service desk, IT organizations can improve their incident management by leveraging the sophisticated ticketing system and policy-based workflow, which is integrated with the rest of the K1000 asset and configuration capabilities.
The K1000 makes it easy for users to submit support requests by email or through the user portal so that they can log their first request in seconds. Integration with Active Directory/LDAP to regularly import users provides for secure user authentication. Single sign-on allows users to easily and seamlessly access their K1000 user portal with their corporate logon credentials. The portal allows users to access a flexible knowledge base, see hardware and software inventory information, install IT controlled software packages and raise and view support requests.
The portal's knowledge base rating feature allows users to rate knowledge base articles for usefulness. Users can collaboratively rank and view articles in the order of usefulness or number of views. In addition, an integrated, automatic and configurable customer satisfaction survey is also part of the K1000 service desk, and further enhances the user experience with the portal.
K1000 Service Desk is also integrated with the K1000 GO Mobile App, which is a free app for Android and iOS devices. The K1000 GO was created to provide access to the K1000 Management Appliance from any location, enabling IT professionals to remain effective from all corners of the workplace, across multiple office locations and even while on the road. With the K1000 GO, IT administrators can review and respond to real-time service desk notifications, examine inventory details and deploy software on the go. While the primary functionality of the app is designed for IT administrators, it also allows end users to submit service desk tickets, access the knowledge base and check on existing ticket status using their mobile devices.
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text: No recent wiki edits to this page. CareerErnst Dabel became involved in comics in 2000 when he and his brothers Les, Pascal and David founded what was then known as Roaring Studios and is now known as Dabel Brothers Productions. They released two comics that met with little interest before hitting on the formula that has made them fairly successful: adapting popular prose works into comics. Dabel has been personally responsible for acquiring the permission of numerous authors, including George R.R. Martin, Robert Jordan, and C.E. Murphy. Dabel has been involved in editing many of the works released by DBPro. He has also written some of his own work in both comics and prose, including a young adult ebook entitled Albino, released in April of 2012. Personal LifeDabel currently lives in Atlanta, Georgia, the headquarters of the company that he runs with his three brothers.


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GM inks marketing deal with big UK soccer club
DETROIT General Motors is trading an oval-shaped football for a round one.
The company, which earlier this month scrapped plans to advertise during America's Super Bowl, has signed a deal for Chevrolet to be the automotive sponsor of Manchester United, the wildly popular British team that plays a different kind of football.
GM formally announced the partnership on Thursday, saying that the five-year contract will take advantage of Manchester United's huge soccer fan base to help make Chevy an iconic global brand. Six of every 10 Chevrolets are now sold outside of the United States.
Manchester United claims to be the most popular sports franchise in the world. Its fan base has doubled in the past five years to 659 million people, according to research done for the team. That's nearly one tenth of the world's population. Half of the fans are in Asia, with many in China, where GM sells more cars than in any other country.
The deal comes just a few weeks after GM's decision to snub the Super Bowl and to stop advertising on the Facebook social media site, saying the ads were ineffective. Money saved from those moves will stay in North America and won't be diverted to pay for the Manchester United sponsorship, said Joel Ewanick, GM's global marketing chief.
GM intends to hold its global ad spending at about the same as last year, $4.5 billion, he said, adding that the company will spend more on actual advertising because it's saving money by consolidating ad agencies and media buying.
Still, the automaker's shunning of Facebook and the Super Bowl have brought criticism from the advertising and auto industries, and it left many wondering about GM's strategy. The strategy is still in the works, but Ewanick said GM will advertise heavily on other NFL games, especially as it launches new pickup trucks and other vehicles during the coming months.
GM was the third-biggest advertiser in the U.S. in 2011, spending $1.78 billion, according to Kantar Media, an advertising research firm. Only Procter & Gamble and AT&T spent more. GM has been third at least since 2008, the year before it entered bankruptcy protection. But spending is down from recent years. GM spent just under $2.2 billion on ads four years ago.
The company decided to stop spending $10 million a year on Facebook ads that appear on people's personal walls because they weren't generating interest in the company's vehicles, Ewanick said. GM research, he said, showed that people viewed the ads on their walls as an intrusion.
"It's like having a night out with the family and somebody comes up to your table and says `Hey, excuse me, I've got this car out here I want you to buy,'" Ewanick said.
The company is thrilled with the response to the Facebook pages set up for its brands and cars and trucks, and it will keep making video and other content for them, Ewanick said. Facebook doesn't charge for those pages.
Messages were left seeking comment from Facebook.


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Lady Gaga's thong-clad derrière gives rise to our disco stick (Celebuzz)
Farrah Abraham is locking up her backdoor for the next two weeks (The Superficial)
Salma Hayek's funbags are busting out of their restraints (Popoholic)
We'd let these chicks ride us. Hard. (The Chive)
Lucy Hale gives us a peek at her pretty little body (TMZ)
We'd like to thank these Canadian chicks for their Rockies (COED)