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SVSU Professional Development
SVSU Office of Continuing Ed & Professional Development
Professional Development Course Catalog & Customized Training Programs www.svsu.edu/cbed/ocepd 989.964.4048 T he Center for Business & Economic Development and Office of Continuing Education & Professional Development offer a variety of programs that support our local businesses. We offer professional and affordable workforce training for businesses, government agencies, and non-profit organizations. Our professionals can help small or large businesses with certificate programs that are customized to your specific needs. We can offer the training at your site or at our state-of-the-art conference center. Tap into our comprehensive expertise for a customized program, facilitated with adult learning principles in mind. Introduction Partner with SVSU Office of Continuing Education & Professional Development for employee development at all levels ranging from managers, supervisors and team leaders to general workers, we have got a program for your needs. Our professionals help you focus on enhancing performance and meeting strategic goals by listening to your exact needs and developing customized solutions. With the belief that the key to a competitive advantage is a high-performing organization employing those who possess the necessary skills, we provide training and organization development interventions that ensure short-term gains and long-term sustainability. Please check our web site or call us for more details including current course dates, costs, course policies and options for financial assistance by area of interest. We would be happy to get you started in advancing your career and your life today! www.svsu.edu/ocepd 989.964.4048 www.svsu.edu/cbed/ocepd 989.964.4048 Table of Contents 2 � � � � � � � � � � � � � Medical Classes 10 Management Classes Medical Insurance Billing & Coding Pharmacy Technician Certification Prep Certified Health Informatics Systems Professional (CHISP�) Physical Agent Modalities Practitioner Credentialing Agency, Inc. (PAMPCA) Supervisor/Management Leadership Workshop Society for Human Resource Management (SHRM) Michigan Certified Public Manager� (MCPM) Nonprofit "Best Practices" Management Certificate Nonprofit Board Certification 22 Green Classes 30 38 Customized Training E-Learning Center Building Performance Institute (BPI) Certification Training Building Analyst /Energy Auditor Building Performance Institute (BPI) Envelope-Shell Training Certification Leadership in Energy and Environmental Design (LEED) Green Associate Exam Prep Solar PV Bootcamp "The CPM� course has significantly increased my knowledge of public workings. The program has improved my awareness of many topics ranging from the impact of Michigan's historical beginnings through the Detroit riots to the economic crisis of today. As a small business owner, an elected official, and my involvement in several community organizations, I have found the information on conflict resolution, team building (incorporating the principles of diversity, ethics, budgeting and finance) and cultures of organizational behavior to be invaluable. During the process, I developed a Capstone Project designed to establish multiple professional contacts that will facilitate the development of future community projects. As such, I would highly recommend this program of study for other public officials." Curtis Hillman, CPM former Supervisor - Township of Standish, Michigan 989.964.4048 www.svsu.edu/ocepd 1 Medical Classes Medical Insurance Billing & Coding Program Description Regulations and reimbursement procedures have constantly undergone modifications and will continue to do so. These changes have resulted in an increased demand for qualified medical coders. Medical billing professionals have a variety of duties that are also changing as the world becomes more computerized. Medical biller duties continue to include reviewing medical records, calculating charges for medical care to patients, preparing itemized statements and recording payments received. Medical coders are responsible for reviewing patient records and assigning the appropriate codes necessary for submission to insurance companies, carriers for physician or provider services. The accuracy of choosing correct codes allows physicians to receive proper reimbursement in the most efficient and timely manner. Medical coders and billers determine the correct codes for billing by utilizing the CPT (Current Procedural Terminology) coding manual and the ICD (International Classification of Disease) diagnosis coding manual established for billing by the American Medical Association. 2 Pre-Requisites High school diploma or GED equivalent is required to take the national exam. Certain National Medical Coding Certification exams are very complex and may require six months to two years of suggested practical coding experience prior to taking the exam or being recognized as a certified medical coding professional. www.svsu.edu/cbed/ocepd Class Delivery The method of teaching will consist of, but is not exclusively limited to lecture, class discussion, group discussions, role-playing, critical thinking exercises, and application activities related to the medical office coding. Presented in a classroom setting with fifty hours of instruction. Outcomes Ensure each student is properly prepared to take the national certification testing. Enhance one's medical billing and coding skills for employment in the medical field. Students taking this course are given the necessary knowledge and tools to navigate the complex world of medical coding. This course will enable you to become a proficient Medical Biller/Coder and address the issues and challenges presently being encountered. 989.964.4048 The learning objectives for the Medical Billing and Coding Course are listed below. The general and coding duties/responsibilities listed are necessary to meet requirements established by the medical coding profession. Course Objectives & Outline 1. Description and job responsibilities, employment opportunities, and professional training for the medical biller/coder are described 2. The importance of continuing education programs, seminars and the benefits of becoming a member of professional organizations are explained 3. A clear understanding of confidentiality and the necessity of accurate documentation in medical coding is necessary to possess 4. A description of Medicare, Blue Cross, Medicaid, Third Party Payers, Managed Care, Health Maintenance Organizations, and private health insurances are discussed 5. The legal and ethical aspects of medical coding including the coder, biller, physician, and also the patient roles are understood 6. The ability to abstract pertinent information from the patient records along with the knowledge of reimbursement and coding guidelines, combine to optimize physician payment are possessed by the student 7. A clear understanding of utilizing the correct code for services provided to the patient that follows the documented medical record and provisional requirements established 8. Accurate codes for procedures, services and diagnosis, performed by physicians or providers are determined 9. The need to keep current with medical reimbursement policies and medical compliance issues are understood and followed 10. Preparation and submission of completed CMS 1500 forms for services and procedures performed by the physician or providers such as CRNA's, Nurse Practitioners, and Physician Assistants 11. Reviewing the explanation of benefits from payers, evaluating denials, and appealing the denials are also discussed Who Should Attend Anyone interested in becoming Medical Coders or pursuing national certification. 989.964.4048 www.svsu.edu/ocepd 3 Medical Classes Pharmacy Technician Course content will include medical terminology specific to the pharmacy. Specific areas of training will include: interpreting prescriptions, defining drugs by medication classification, generic and brand name. Students will learn dosage calculations, I.V. flow rates, drug compounding and dose conversions. Dispensing of prescriptions, inventory control, billing and reimbursement will also be discussed. Laws governing pharmacy practice and patient safety goals will also be discussed. Program Description Course Objectives This course provides the following: � Overview of medical terminology specific to pharmacy applications � Understanding of prepscription labeling � Drug classification and brand vs. generic � Knowledge of U.S. laws pertaining to dispensing of perscriptions � Prepared to take the Pharmacy Technician Certification Exam Students should have taken math and science in high school. To sit for the PTC exam a high school diploma or GED equivalent is required. Pre-Requisites 4 www.svsu.edu/cbed/ocepd Class Delivery This course is taught in a classroom setting by a licensed clinician over the course of fifty hours. On hands training in IV preparation and basic compounding are included. 989.964.4048 Who Should Attend This course will prepare you to enter the pharmacy field in hospitals, home infusion pharmacies and community pharmacies and work under the supervision of a registered pharmacist. This course is for anyone interested in the pharmaceutical field. Course Outline Medical Classifications Drug Interactions and Alerts Aseptic Technique in the IV Room Compounding Billing and Reimbursement Pharmaceutical Calculations Inventory Management General Job Duties in the Various Settings 989.964.4048 www.svsu.edu/ocepd 5 Medical Classes Certified Health Informatics Systems Professional (CHISP�) Program Description This program is presented in partnership with the American Society of Health Informatics Managers, Inc (ASHIM�); they are the leading association for technical professionals who specialize in Health IT. ASHIM� is a non-profit, non-governmental organization that acts in the public interest by fostering professional standards in Health IT Professionals through its setting and enforcement of the education, examination, experience, ethics and other requirements for CHISP� certification. ASHIM awards individuals who successfully complete initial and ongoing certification requirements with the right to use the CHISP� certification mark. This course is designed to prepare students for certification within the Health IT profession. SVSU & ASHIM provide online training programs for students to develop the skills and knowledge necessary to become competent health IT professionals. The training includes instruction in computer science, the US healthcare system, medical information systems, and practical lab simulations. Course Objectives 6 There are no pre-requisites for this class. Pre-Requisites www.svsu.edu/cbed/ocepd 989.964.4048 This course is delivered on-line and is available anytime any where. Class Delivery Module 1: Information & Computer Science Module 2: The US Health Care System Module 3: Medical Information Systems Module 4: LAB Course Outline Depending on your level and role of employement, you may only require certain modules of learning. Who Should Attend Newly cross-trained entry level healthcare professionals: Application Analysts Medical Software Sales Application Maintenance Clinical Document Control Specialists Help Desk Specialists, and more Previous clinical experience (i.e. CPC, CCS, RN) working in health IT: Clinical Software Trainers EHR Implementation Specialists Health Systems Integration Professionals Practice Management and Consulting Practice Work Flow Analysts, and more Previous IT experience with Health IT: Application Development Network Engineers Programmers Developers Database Professionals Systems Administrators and more 989.964.4048 www.svsu.edu/ocepd 7 Medical Classes Physical Agent Modality Credentialing Course for the Occupational Therapy Practitioner (PAMPCA) The Physical Agent Modalities Practitioner Credentialing Agency, LLC (PAMPCA), has designed a continuing education course in PAMs for the busy therapist. You do not have to set aside multiple weekends to complete your credentialing training in physical agent modalities. Instead, you learn via the Internet in the comfort of your home or in small study groups and then attend only one two-day workshop. Program Description 8 www.svsu.edu/cbed/ocepd Healthcare professionals who are qualified to use physical agent modalities as part of their routine practice. OT's, OTR's, PT's, COTA's, etc. Who Should Attend 989.964.4048 Be introduced to the concepts of PAMs in Occupational Therapy intervention as outlined by all States. � Discuss the biophysiological principles behind heat, cold, and electrical modalities. � Describe the principles of wound healing and how PAMs can assist or impede the rate of healing. � Discuss the proper use of PAMs in the treatment of pain. Participants will properly describe, identify and treat acute and chronic pain symptoms. � Discuss the proper use of PAMs in the treatment of musculoskeletal disorders. � Describe and demonstrate the appropriate use of superficial thermal agents (hot packs, paraffin, Fluidotherapy), cryotherapy, and deepheating agents (ultrasound and phonophoresis). � Describe and demonstrate the appropriate use of electrical agent modalities in occupational therapy intervention (neuromuscular electrical stimulation, electrical stimulation for pain control, and Iontophoresis). � Explain the proper clinical documentation procedures following application of thermal and electrical agent modalities on patients. � Discuss your State's clinical requirements for certification (as appropriate) that involve applying thermal and electrical agent modalities on patients under supervision. Course Objectives Course Outline On-line Modules Regulations Superficial Surface Anatomy Wound Healing Pain Theory Superficial Thermal Agents Deep Thermal Agents Cryotherpy Electrotherapy Clinical Pharmacology Iontophoresis Allow about four weeks to complete the 11-lesson web-based portion of the program (estimated at about 20 hours). Then attend a hands-on, instructor-led 16-hour, two-day workshop. This class meets from 8 a.m. until 5 p.m. and demonstrates familiarity and safety issues related to PAMs. The comprehensive examination is included during the second day of the workshop. Certification will be awared upon completion of supervised clinical application. Class Delivery Two-Day Weekend Workshop Hands on lab experience Comprehensive test Upon successful completion of the course, our graduates are awarded 45 contact hours of continuing education credit awarded by Saginaw Valley State University. Graduates of this course are awarded a credential by the Physical Agent Modalities Practitioner Credentialing Agency, LLC, and are allowed to use CPAM after their name. This course complies with regulatory and licensing requirement for PAM use in states requiring additional credentialing of OT practitioners. Outcomes Supervised Clinical Application Thermal applications Electrical applications Therapists must have a computer, access to the Internet and an email address to participate in this course. Pre-Requisites 989.964.4048 www.svsu.edu/ocepd 9 Management Classes Supervisor/Management Leadership Workshop Managers and supervisors have a dramatic impact on employee performance and behavior. Learn to lead effectively, protecting your organization's interests and maximizing the contributions of your team. This program will be an excellent tool to train and enhance the skills necessary for success. It is well received by employees because it's interesting, challenging to the mind, and to the point. This complete training system will engage your managers, supervisors, and team leaders while teaching them practical skills that they can immediately apply. Program Description The Supervisory/Management Leader Workshop is an intensive 2-day training experience in which participants are immersed in each topic with a variety of learning experiences, including role plays, and simulations. The instructor's pace is fast moving, interesting, and motivational. Participants become skilled at communicating effectively, coaching, and handling difficult people, situations and much more. This program has no pre-requisites. Pre-Requisites Course Objectives � Teach employees to think like leaders � Identify and solve problems better � Work better with co-workers � Teach leaders to be assertive, not aggressive � How to stop micro-managing � Planning and organizing skills � Build high-performance teams 10 www.svsu.edu/cbed/ocepd 989.964.4048 Class Delivery This course is offered in a classroom setting and consists of two days of training. This class generally runs from 9:00 am to 4:00 pm each day. This class can also be scheduled off-site for work teams or company retreats and can be tailored for your schedule or group. Course Outline � Taking Initiative � Setting Goals � Time Management/Delegating � Ethics � Building Relationships � Team Building � Change Management � Customer Service � Giving Presentations � Analyzing and Solving Problems � Communication Styles Working with "People" � Conducting Effective Performance Reviews � Effective Communication and Conflict Resolution - Structure for Decision Making � How to Handle Adversity and Change Management � Resolving Conflict with Coworkers or Customers � Operations Management Who Should Attend This program is designed to benefit one's leadership skills. This class is open to anyone looking to gain or improve their skills in a leadership role. www.svsu.edu/cbed/ocepd 989.964.4048 11 Management Classes Society for Human Resource Management (SHRM) Program Description This program in partnership with the Society for Human Resource Management (SHRM). The curriculum, designed by subject matter experts, covers the HR Certification Institute Body of Knowledge and includes application exercises that develop specific competencies and decision-making skills. As a certification preparation program, it consistently beats the national pass rate. 12 There's never been a better time to pursue your PHR or SPHR designation! www.svsu.edu/cbed/ocepd Course Objectives The SHRM Learning System offers a variety of study features that reinforce concepts and help students prepare for the certification exam: � Periodic online updates cover significant changes in legislation � New HR policies � Comprehensive bank of test questions � Practice tests formatted to mimic the current HR Certification Institute exam � Interactive case study featuring real-life scenarios to apply concepts learned � The SPHR Preparation Book � Access to the Online Resource Center, featuring HR updates, Webcasts, test-taking tips, related links, feedback opportunities, and eFlashcards By attending our course, you will develop new knowledge and skills that will improve your workplace effectiveness immediately. You also get the added benefit of: � A structured classroom environment that enhances learning and helps you stay on track � An experienced instructor to explain concepts and apply them to your industry � Opportunities to network and share real-world experiences with other HR professionals � Minimizing travel and maximizing employer tuition assistance 989.964.4048 � � � � � � Who Should Attend The SHRM� Learning System Course is designed to provide you with an overview of key areas in human resource management. The program is offered as study material for the Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) certification examinations administered by HRCI. Outcomes Besides being a powerful tool to assist you in preparing for the PHR or SPHR certification exams, the SHRM� Learning System Course also provides professional development for you and your HR Department. The course provides a solid foundation for managing the HR challenges you face in today's demanding work environment; it supplies a current reference of HR practices, broadens the perspective of functional specialists, and strengthens individual competencies and productivity. HR professionals planning to take the PHR or SPHR certification exam PHR professionals seeking to "upgrade" their certification to SPHR Certified HR professionals or individuals needing credits for recertification HR practitioners seeking professional development to advance their careers Experienced managers who are new to the HR field Mid-level managers pursuing a career change or promotion in HR 989.964.4048 www.svsu.edu/ocepd 13 Management Classes Continued (SHRM) Pre-Requisites PHR EXAM ELIGIBILITY REQUIREMENTS IN 2011 * Minimum of 1 year of demonstrated professional (exempt-level) HR experience with a master's degree or higher. * Minimum of 2 years of demonstrated professional (exempt-level) HR experience with a bachelor's degree. * Minimum of 4 years of demonstrated professional (exempt-level) HR experience with less than a bachelor's degree. SPHR EXAM ELIGIBILITY REQUIREMENTS IN 2011 * Minimum of 4 years of demonstrated professional (exempt-level) HR experience with a master's degree or higher. * Minimum of 5 years of demonstrated professional (exempt-level) HR experience with a bachelor's degree. * Minimum of 7 years of demonstrated professional (exempt-level) HR experience with less than a bachelor's degree. Course Outline Module 1: Strategic Business Management Module 2: Workforce Planning and Employment Module 3: Human Resource Development Module 4: Total Rewards Module 5: Employee and Labor Relations Module 6: Risk Management Class Delivery This course is offered in both a classroom setting using a variety of learning tools within the classes or as an on-line learning class. This is an eleven week course whether you take the course on-line or in the classroom. 14 www.svsu.edu/cbed/ocepd 989.964.4048 Michigan Certified Public Manager �(CPM) Program Description The Michigan Certified Public Manager� program is designed to foster and encourage the highest possible levels of performance and ethical practice of public and non-profit sector managers in order to effectively provide services and continuously improve the performance of state, local and federal government and of the non-profit sector. The CPM� program offers a comprehensive course of study by which public and non-profit managers can acquire and apply best practices and theory to their leadership and management of people, processes, and organizations. The CPM� program is designed to address competencies that facilitate exceptional job performance and organizational success, and applies theory to practical problems facing the participant, their agency, department, or organization, and citizens. Pre-Requisites This program is designed to benefit current government, educational, public utility, non-profit supervisors, managers, and persons with significant responsibilities (e.g., municipal or county clerks). Also, persons who are interested in supervisory or management positions in a government or non-profit organization, in addition to elected or appointed public officials are eligible. The Michigan CPM� Program has no prerequisites. Applicants with all educational backgrounds and levels of experience are welcome to apply. Sag Course Objectives � Strengthen organizational performance by improving the effectiveness of Michigan's public managers � Recognize and promote public management as a profession � Provide a course of study by which public management principles and skills can be acquired and applied � Foster access to such training and education to public managers � Establish an objective assessment of a public manager's professional knowledge and performance � Establish a standard by which public managers can be recognized inaw Val l ey ate St Universit www.svsu.edu/cbed/ocepd CPM 989.964.4048 15 y Management Classes Continued (CPM) Outcomes Benefits for the Organization: � Improved services through process improvement projects � Building a pool of internally developed leaders, the program may serve as a succession planning tool � Retaining employees with leadership potential � Implementing new approaches to agency challenges and opportunities � Sharpening skills through networking and continuing education Benefits for the Individual: � Recognition of your commitment to professional standards and achievement in public management through the attainment of the professional designation � Affiliation in a network of professional public managers in Michigan and other members of the American Academy of Certified Public Managers � Awareness of new developments in the theory, practice of public management and innovation through the application of new ideas and approaches � Opportunity to contribute to the development of professional public management through special projects Who Should Attend Applicants for the MCPM� Program should be employed with a Michigan: governmental, county, city, local government, quasi government, non-profit, public utilities or educational organization having a direct or functional supervision of people, major projects or major programs. Participants may also be elected or appointed officials of any government office. Those who complete the program earn a national trademark designation of CPM � (Certified Public Manager�). The National Certified Public Manager Consortium establishes accreditation standards and reviews members' programs for initial or continuing accreditation. Saginaw Valley State University became the only university in the state of Michigan accredited to grant the designation to program graduates. Please visit the National CPM Consortium site at www.cpmconsortium.org. 16 www.svsu.edu/cbed/ocepd 989.964.4048 Orientation/Project Overview* Growth of Gov't & Admin Political Ecology of PA Civil Society & PA Team Building* Motivation, Decision Making & Culture Policy Process Working w/Councils/Boards/Commissions HR Administration in Public Organizations Managing Info. Systems & Policy History & Culture of Michigan Course Outline *Classes held on campus PA = Public Administration Class Delivery There is no prescribed time period for completing the MCPM program. Most move through the curriculum in 11-12 months, which the MCPM program staff has found to be optimal. Our course starts with an in person orientation with four additional classes held approximately each quarter of the course. Otherwise, the course is a self paced instruction of eighteen on-line classes. Public Service Ethics & Public Organizations Federalism & PA PA Law Review Organizational Dimensions of PA Leadership in PA Social Networking for PA* Public Budgeting & Finance Conflict Resolution* Building Relationships Time Managemnt/Decision Making* Sag inaw Val l ey ate St Universit 989.964.4048 www.svsu.edu/ocepd CPM 17 y Management Classes Nonprofit "Best Practices" Management Certificate Program Description This program is intended for managers of non profits and/ or employees who have upper level responsibilities. We offer a unique blend of theory, group activities, and case studies to meet each participant at her/his level. With the "Best Practices" tools and techniques, our students return to the nonprofit sector ready to meet and overcome today's challenges. The participating nonprofit leader is offered the opportunity to share ideas and experiences with others in the same industry. Participants also have the opportunity to learn and network together in a comfortable, knowledge-building environment. Course Objectives * Understand the roles and responsibilities of a nonprofit board of directors and the management team * Develop practical managerial skills * Understand basic financial and accounting terms * Know the details of the entire marketing process * Learn the basics of using social media to promote your cause * Understand licensing, permits, and taxes * Explore ways to maximize fundraising opportunities * Develop a successful leadership style * Learn the basics of the budgeting process * Gain confidence and improve communication skills * Explore the process of negotiating Pre-Requisites One should be employed by a nonprofit organization and in a position of management or a supervision role. Please call 989.964.4048 to see if grants are available and qualifications. 18 www.svsu.edu/cbed/ocepd 989.964.4048 The certificate curriculum consists of 36 classroom hours. Class Delivery Course Outline expectations � � � � � � � A certificate is awarded upon completion of the program. Outcomes Who Should Attend � � � New and aspiring nonprofit managers who want to develop the fundamental skills to effectively manage a nonprofit organization. Experienced nonprofit managers who want to become more effective by refining their skills. Members of nonprofit boards of directors and other interested individuals who want to better understand nonprofit organizations. Planning & Evaluation Financial Management & Transparency and Accountability Strategic Alliances & Communication Information Systems, Technology & Using Social Networking. Advocacy and Public Policy & Board Governance Introduction to Grant Writing Capstone Presentations 989.964.4048 www.svsu.edu/ocepd 19 Management Classes Board Leadership Certificate Program We live in a time of rapid and profound change. Faced with shrinking budgets, rapidly changing social needs, a hostile political climate, and ever more intense public scrutiny, today's organizations are finding that it's not enough to simply update a mission statement or patch over a list of outdated goals. The board of directors have a critical leadership role to play. Is your board ready? This workshop will provide information, skills, and techniques to prepare your board of directors. Program Description Course Objectives As a result of this professional development program, participants will: * Gain insights, tools, and materials that further their understanding of board governance * Develop a network of peers for the exchange of information and mutual support * Examine approaches, assumptions, questions, and practices regarding good governance There are no pre-requisities at this time but board experience is helpful. Pre-Requisites 20 www.svsu.edu/cbed/ocepd 989.964.4048 This seminar is held in a classroom setting consisting of twelve hours of instruction. Class Delivery * * * * * * * Course Outline Participants who complete the seminar will receive a Certificate in Board Leadership granted by the Office of Continuing Education & Professional Development at Saginaw Valley State University. Outcomes Board leaders and paid staff of organizations, especially board officers, executive directors, nominating chairpersons, membership, and training and development committees or organizations wishing to revitalize their board of directors. The session will also be useful to public agency staff who work with community boards of various kinds. This program is for new board members or experienced board members who wish to be brought up-to-date on each topic. Who Should Attend Board roles and responsibilities Legal and financial issues of boards Board meetings and the use of committees Board's role in fund raising Board member motivation, responsibilities, and accountability Competing governance models Outcomes training/ pathway to change 989.964.4048 www.svsu.edu/ocepd 21 Green Classes Building Performance Institute (BPI) Building Analyst/Energy Auditor Certification Training Program Description The basic premise of Building Performance Institute (BPI) is that the house is a system and everything is connected. This course provides nationally recognized BPI training and Energy Auditor certification. The BPI Building Analyst classroom training covers topics relevant to home energy inspections and provides participants with the essential knowledge and credentials to perform a home or light commercial energy audit. The BPI Certification course will provide individuals with the knowledge necessary to provide homeowners an overview of energy consumption and options to save money by conserving energy. It is aligned with BPI Building Analyst Professional standards for energy auditing and provides instruction for energy efficiency analysis using the house-as-a-system approach. This is a cooperative/contracted program with Everblue Training Institute - a leader in the development and delivery of educational programs related to sustainability and LEED accreditations. Everblue Training Institute is a recognized USGBC Education Provider. Course Objectives � � � � � Understand the principles of energy transfer Know the basic energy systems that impact a home's energy consumption Identify common construction errors that reduce efficiency, air quality, and comfort Conduct an energy audit Analyze problems and propose solutions and/or weatherization techniques At the conclusion of this course, participants will complete a 2-hour, 100 question written and a 2-hour one-on-one field examination to earn the BPI Energy Auditor Certification. Pre-Requisites Anyone can become a BPI Certified Building Analyst; there are no prerequisites. 22 www.svsu.edu/cbed/ocepd 989.964.4048 � Certification: Being a certified Building Analyst from BPI will add support to your skills. The BPI name brings quality to your work which will lead to new business and assurance that you provide nothing but the best � Financial Incentives: These are available to contractors who become BPI certified. � A Great Investment: BPI certification is an investment that will reward you continuously throughout your career by helping you grow your business � Program Incentives: You and your customers can qualify for a number of program incentives � Training and Testing Reimbursement: After successfully passing BPI testing, certain utilities will reimburse your training fees � Equipment Rebate: After providing documentation of purchased equipment and completing 10 jobs, certain utilities will reimburse some of your equipment costs � Customer Rebates: When a customer has you make some or all of the energy-related improvements, they are eligible for state, federal, and utility incentives - you both win Outcomes Class Delivery Training will include Construction Math and Blueprints, Principals of Energy, House-as-a-System, Building Systems, Construction Errors, Air Quality, Moisture, Combustion Safety, Air Leakage and Blower Door Testing, Energy Audits, BPI Standards and Ethics. Field Training will include Audit Inspection, Blower Door and Manometer Analysis, Air Quality Testing, Combustion Safety and Weatherization Measures. Course will conclude with a review, written and field exams for Certification as a BPI Building Analyst. Course Outline This course is delivered in five, four-hour classroom/field training sessions on the Saginaw Valley State University campus. 989.964.4048 www.svsu.edu/ocepd 23 Green Classes Building Performance Institute (BPI) Envelope-Shell Professional Training Program Description The basic premise of Building Performance Institute (BPI) is that the house is a system and everything is connected. BPI Envelope-Shell Professional Training certification in conjunction with the Building Analyst certification will make your company eligible to apply for Accreditation (if your company is in an industry field i.e. insulation, weatherization, window installation company etc.). Accreditation can be useful for acquiring various incentives throughout each state. This is a cooperative/ contracted program with Everblue Training Institute - a leader in the development and delivery of educational programs related to sustainability and LEED accreditations. Everblue Training Institute is a recognized USGBC Education Provider. Course Objectives As an individual, this course will prepare you to understand not only how to analyze a home, but help you to understand why the process is so important. Every home is different and it is important to understand not only what is happening, but why problems related to the building envelope occur such as moisture, ice dams, mildew and drafts were created in the first place. 24 Pre-Requisites Although the class includes a review of some Building Analyst concepts, students must have had Building Analyst training and certification to take this class. www.svsu.edu/cbed/ocepd 989.964.4048 Once you have earned your BPI Building Analyst certificate, it's time to enhance your skills and propel yourself and your company ahead of the competition. This course is a residential specialization that focuses on ways to enhance the envelope's thermal and pressure boundaries through insulation and air sealing techniques. At the end of the course you will receive your BPI Envelope-Shell Professional certificate. Outcomes Class Delivery � Pre-course study material including quizzes and review � Everblue Study Guide � 1 day of classroom training � 1 day of field training � BPI Envelope Professional proctored written exam and written exam fee � BPI Envelope Professional one-on-one proctored field exam and field exam fee Course Outline � Thermal & Pressure Boundary Evaluation � Air Sealing & Dense-pack Techniques � Prioritizing Air Sealing Work � Insulation Techniques & Applications � Window & Door Inspections � Ventilation Requirements and Systems � Health & Safety � Testing In and Testing Out Procedures � Indoor Air Quality Assessment � Indoor Moisture Sources & Solutions � Critical Shell Identification & Inspection � Blower Door Applications � Duct Diagnostics HERS Raters, BPI Building Analyst Professionals, Home Inspectors, HVAC Professionals, Insulation Professionals, General Contractors, Home Builders, Engineers, Architects, and more. Who Should Attend 989.964.4048 www.svsu.edu/ocepd 25 Green Classes Leadership in Energy and Environmental Design Green Associate Exam Prep Course (LEED) Join today's hottest industry and become a certified Leadership in Energy and Environmental Design (LEED) Green Associate! Developed by the U.S. Green Building Council, LEED is the most distinguished and widely accepted environmental design and green building certification. The LEED Green Associate exam prep course includes a complete review of the LEED rating systems, hundreds of simulated exam questions, worksheets, and strategies for passing the exam. The course is approved by the American Institute of Architecture (AIA) for continuing education credit. This is a cooperative/contracted program with Everblue Training Institute - a leader in the development and delivery of educational programs related to sustainability and LEED accreditations. Everblue Training Institute is a recognized USGBC Education Provider. Program Description Course Objectives � � � � � Prepares you to become a LEED AP+ Teaches you about LEED Includes four online practice exams Includes five memorization worksheets Includes Everblue exam handbook It is the candidate's responsibility to confirm they meet the examination and eligibility requirements of the Green Building Certification Institute (www.gbci.org) prior to enrolling in this course. Pre-Requisites 26 www.svsu.edu/cbed/ocepd 989.964.4048 Outcomes � � � � � � � LEED's training consist of 16 hours of training in a classroom setting. Class Delivery Course Outline � � � � � � � Improved pass rate! Get the edge you need to pass your LEED exam on the first try Receive an EXACT STUDY PLAN provided for the LEED exam that gives the most results in the least amount of time Learn from experienced LEED Accredited Professionals Learn a systematic analysis and breakdown into "plain language" on how LEED certification works Learn how procrastination can lead to failure, and what to do about it Receive four online simulated practice exams Receive the Everblue LEED Green Associate handbook � � LEED Exam Prep courses are ideal for anyone seeking LEED Certification. Starting with the LEED Green Associate and progressing through the LEED AP + Specialty exams. Our exam prep process will help you pass. This course is ideal for facility owners, contractors, architects, lawyers, builders, engineers, product representatives, facility managers, real estate brokers and anyone interested in understanding green building principles. Who Should Attend 989.964.4048 Pre-class Prep Introduction Test format: computer-based testing overview Course preparation instructions and memorization requirements Introduction to the USGBC, GBCI, and LEED Introduction to the LEED rating systems Comprehensive LEED credit category review - simulated questions relevant to each credit: Sustainable Sites (SS), Water Efficiency (WE), Energy & Atmosphere (EA), Materials & Resources (MR), Indoor Environmental Quality (EQ), Innovation in Design (ID) Strategies for taking the test Overview with simulated test questions www.svsu.edu/ocepd 27 Green Classes Solar PV Bootcamp Learn basic knowledge of solar photovoltaic (PV) cells, modules, and system components; electrical circuits; PV system design, estimation, and code requirements; solar electric products and applications; an understanding of energy conversion from sunlight to electricity, and working with solar conversion equipment. Skilled solar energy contractors are in high demand. This course explores the theory behind solar energy and application to today's sustainable environment. Learn the theory behind solar photovoltaics and solar thermal energy. Join today's hottest industry! The Everblue Solar series are designed to help meet the tremendous demand for all levels of solar training. Program Description Course Objectives � � � � � � � � � � PV Markets and Applications Safety Basics Electricity Basics Solar Energy Fundamentals PV Module Fundamentals System Components PV System Sizing PV System Electrical Design PV System Mechanical Design Performance Analysis and Troubleshooting Bonus Sections That Round Out The Course � Site Survey and Preplanning � System Configurations � Mechanical and Electrical Integration (mounts, connections) � Permitting and Inspection � Connecting to the Utility Grid � Business and Economics of Solar No prior experience is required. Pre-Requisites www.svsu.edu/cbed/ocepd 989.964.4048 28 Upon completion of the program, you will receive a certificate of completion and the opportunity to apply for the NABCEP PV Entry Level Certificate of Knowledge Exam. Outcomes Class Delivery The Solar PV Bootcamp combines three courses for an intensive week long program. This course includes a combination of lectures, hands on solar training as well as on-the-job solar training and nightly homework. Day 1: Business of Solar Day 2: Basics of Solar Days 3-5: Installer PV Training Course Outline Who Should Attend These courses are for anyone looking to learn about this exciting field and for those who wish to become certified renewable energy professionals. Ideal for building contractors, electrical contractors, and anyone interested in entering the solar energy field. 989.964.4048 www.svsu.edu/ocepd 29 Custom Training Customized Training Programs We hold the belief that the key to a competitive advantage is a high-performing organization, employing those who possess the necessary skills and education. Keeping this in mind, we strive to help companies improve their bottom line by supplying the best training available. We understand that not all industries and companies operate in the same manner, so we offer customized training opportunities based on your company's needs. We welcome the opportunity to tailor our training to best obtain your strategic goals and budget. We work with companies to determine their needs and goals, then propose training to achieve those results. We offer on-site training, on-line training and training on the campus of Saginaw Valley State University or at a location of your choice. Some companies hold an annual retreat and use our program as a refresher or basic tool to train everyone from their management team to staff members. The key is training your way under your terms. Customized Training is great for: � Managers, Supervisors and Team Leaders � Organizational Process Improvement and Quality Professionals � Organizational Leaders � Professionals in Particular Functional Areas � Employees in Any Role 30 www.svsu.edu/cbed/ocepd 989.964.4048 Sample of workshops that have been conducted other organizations like yours: � � � � � � � � � � � � � � � � � � � � � � � � � � � � Advertising, Sales and Marketing Communication and Interpersonal Skills Organizational Development Improve Customer Service & Sales Providing Quality Customer Service Develop your Vision, Mission and Values Employee Satisfaction and Motivation Management and Employee Communications Improving Team Performance The New 8 Habits of Highly Effective People Coaching for Performance Team Decision Making/Problem Solving Managing Change in the Workplace Basic Accounting for Managers Time Management Microsoft Office Training Effective Presentation Skills Effective Business Writing Skills Steps to Starting Your Own Business Managing for Doctors & Nurses Grant Writing Workshops Leadership Development Supervisor Development Stress Management Conflict Resolution Strategic Planning Your Custom Program And More... To learn more about our customized training, call us directly at 989.964.7489, or e-mail us at email@example.com The next several pages provide samples of customized programs. 989.964.4048 www.svsu.edu/ocepd 31 Customized Training Programs Continued Customized Leadership and Motivational Training Topic Description Samples: Leadership and You Leadership plays a significant role in determining the conduct and course of action within a given company. Effective leaders can increase a company's efficiency, provide greater direction for employees, help members of an organization realize their potential, and improve organizational culture. Leaders are not confined to the top of administrative hierarchies. As we will see, mid-level and line employees can play an essential leadership role. At a time when companies aim to work better and cut cost, understanding the many ways in which leadership works is a necessary tool to be effective. We navigate through the complexities of leadership in order to understand some of it's primary characteristics and it's relationship to company success. First, we provide an overview of leadership in a new era, followed by a discussion of the differences between leadership and management that examines the attributes and importance of each role. We then examine the levels of leadership, including executives, managers, and all employees, and the importance of their collaboration. Next, we look at several important theories about leadership traits and behaviors. The role of gender in leadership is explored, along with the influence of bias. Finally, we take a closer look at leadership in your organization's settings, the difficulties that leaders face, and the current debates surrounding the proper approach to leadership. Training Goals � Create a vision - a common ground � Develop strategies that make things happen � Take intelligent risks � Influence people to follow you � Gain cooperation at every level � Lead a winning team, department or organization � Empower others to deliver results � Recognize individual and team success 32 989.964.4048 www.svsu.edu/ocepd Effective Communication � Communication Styles Effective communication skills are vital in every organization. They're even more important in global companies with employees who work flexible hours and at a distance. To be truly successful in any role you need to understand yourself and others, and know how to build and maintain effective relationships with clients and colleagues. Effective communication leads to greater productivity, a better service for your clients and higher team morale. Training Goals � Communicating in a professional way � Considering the recipient � Developing rapport � Developing behavioral flexibility � Sharing information � Influencing and persuading others Team Building, Problem-Solving and Decision-Making A key role of every leader is to continually build teamwork within your organization. Our team-building workshops are designed to create a new level of teamwork awareness, not only in management, but in every member of your team. Team members differ from each other in fundamental ways including their values, behaviors, talents, temperaments, wants and beliefs. Our team building workshop will help individuals understand each other better and appreciate the differences each person brings to the office. This team building workshop will help to unlock some of the mysteries in dealing with people. Training Goals � Learn creative team problem solving techniques � Capture ideas and suggestions from the workforce � Improve harmony and executive teamwork � Create a clear sense of direction and purpose � Design a teamwork environment that motivates and has more fun � Foster team building problem solving, creativity and innovation � Build strong team building skills � Enhance team cohesiveness � Recognize everyone's unique talent and abilities www.svsu.edu/ocepd 989.964.4048 33 Customized Training Programs Continued Dealing with Difficult People and Conflict This training gives you concrete techniques for dealing with difficult people in the workplace and at home. It provides specific strategies for getting adversaries to cooperate ... bullies to back off ... wallflowers to open up ... chronic complainers to quiet down. Knowing how to deal with difficult people at work will allow you to approach your job with more enjoyment and your coworkers with greater confidence. Cooperation, collaboration, and compromise will improve and that makes for a more productive and efficient workplace for everyone. Training Goals � Understand the difficult people in your life � Know how to communicate with difficult people � Be less of a target for difficult people � Bring out the best in even the most difficult people Emotional Intelligence Emotional Intelligence (EQ) is the ability to use emotions effectively, build productive relationships, and create healthy organizations. Organizations that are successful at bringing out the best in their people, more often than not, are the ones focused on developing emotional intelligence in their teams. Our program is designed to give participants the tools and insights to sharpen these behaviors and impact performance. Training Goals � Giving and Receiving Feedback � Coaching/Mentoring � Decision Making � Team Leadership � Climate/Tone � Conflict � Problem Solving � Collaboration 34 989.964.4048 www.svsu.edu/ocepd A Self Examination-Understanding Yourself and Others Getting great things done requires us to see great things to do. When we are encouraged to talk about our dreams and aspirations it is easy to prevent ourselves from seeing our potential. Our minds are filled with self limiting images and comfortable excuses about what is holding us back. Becoming aware of our saboteurs and filling our thoughts with authentic self affirmations opens us to see the magnificent potential hiding inside. We don't get to choose the many of the eternal factors in our lives but we do get to choose how we allow these factors to affect us. An accurate self examination improves your goal setting and decision making thus making you more productive at work and in life. Training Goals � About the internal limits you're holding � Exercises to be the "best you" everyday � Making decisions from possibility, not limitations � How to use your heart and gut indecision making � The effect of choosing your perspective � How to stay motivated and be contagious A Work Life � Understand the Whole Life Reality For years we've been told to keep our personal life at home and our work life at the office. But the reality is we are one human being dividing ourselves between all the things that are most important i.e. Family, Health, Career, Friends, Fun, Money, Romance, Spiritual and Physical Environment. We are slowly learning that a deficit in any of these areas has adverse effects on all the others. The great news; companies are discovering that if each of us takes the time to consciously work on an area that may be below our desires level, our entire life will grow. Leading to Higher Employee Satisfaction > Higher Motivation > Increased Productivity > Increased Customer Satisfaction > Increased Profitability Training Goals � Assessing your current balance � Identifying what you want more of in your life � Strategies to overcome roadblocks � How to celebrate your success � The power of thriving; not surviving 989.964.4048 www.svsu.edu/ocepd 35 Customized Training Programs Continued How to Handle Change Change is easy for some and more difficult for others. Learning to manage change in a proactive way is vital. In this workshop you will learn the importance of managing change as well as being empowered to identify any obstacles keeping you from moving on. Training Goals � Identify the nature of change � Managing change by identifying key elements of change � Develop a change management plan � Empower others to flow through change Structure for Decision Making In the decision making training workshop, you will gain a valuable behavioral understanding that will give you the foundation to move forward in your professional life through effective decision making strategies. This training provides a framework for problem solving and decision making that can easily be integrated into standard operating procedures. They are often used to enhance operational improvement initiatives. Training Goals � Learn fundamental problem solving techniques � Learn how to define and evaluate decisions � How to tap into the decision making strengths of others � The basic steps of decision making � Learn fundamental problem solving tools 36 www.svsu.edu/cbed/ocepd 989.964.4048 Our training programs are designed to develop your employee's skills and attitude. Our courses were designed to help people strengthen skills to overcome these and other challenges that are specific to organizations and working with diverse groups of people, which help companies and organizations, become more successful in reaching their goals. METHOD OF PROVIDING TRAINING The Method: We know that as a business owner, you have two challenges that are very difficult to overcome. First, time is short. Employees are likely very busy and others depend on them completing their job, so taking time away from their job to attend training is extremely difficult. Second, money is tight -- especially in a recession. SVSU Office of Continuing Education and Professional Development understands this and designs all our training programs with these things in mind. The programs are designed to be delivered face-to-face in either one day sessions or one day a week for five weeks. The length of the program is determined by the employer and the program is adjusted to meet their goals. What are the measurable employee outcomes from the training? The general outcomes and benefits of this training with be: � Increased job satisfaction and morale among employees � Increased employee motivation � Increased efficiencies in processes, resulting in financial gain � Increased capacity to adopt new methods for communication � Increased innovation in strategies and products � Reduced employee turnover � Enhanced company image thus increasing sales � Risk management, e.g., training about "dealing with difficult people" and "effective communication training" Most of these outcomes will be measured by: � Performance appraisal, which would "benchmark" the status of improvements � Increase in attendance � Productivity increase � Sales and revenue increase www.svsu.edu/cbed/ocepd 989.964.4048 37 E-Learning Classes Saginaw Valley State University, in partnership with ed2go, formerly, Gatlin Education Services, offers online open enrollment programs designed to provide the skills necessary to acquire professional level positions for many in-demand occupations. The E-Learning Center E-Learning classes offer the opportunity to build your skills, learn a new skill or become certified in an area of interest. E-Learning is available to fit any schedule. Financial assistance may be available. Our programs are designed by a team of professionals from each respective field, who work to provide the most effective web-based learning experience available today. Instructors/mentors are actively involved in your online learning experience. They respond to any questions or concerns, as well as encourage and motivate you to succeed. Each program includes a set of lessons and evaluations; grades are a combination of the instructor/mentor's evaluation of students' work and computer graded tests. We know you'll appreciate the quality as well as the convenience of anytime, anywhere learning! Programs Healthcare Administrative Dental Assistant (240 Hours) Administrative Medical Specialist (240 Hours) Advanced Coding for the Physician's Office (80 Hours) Advanced Hospital Coding and CCS Prep (80 Hours) HIPAA Compliance (4 user licenses) (12 Hours) Human Resources for Healthcare Professionals (80 Hours) Medical Transcription (240 Hours) Revenue Cycle Management for Healthcare Providers (12 Hours) Veterinary Assistant (240 Hours) Business Bookkeeping the Easy Way (140 Hours) Certified Bookkeeper (80 Hours) Certified Financial Planner (600 Hours) Certified Global Business Professional (400 Hours) Corporate Governance and Ethics (15 Hours) eBusiness (200 Hours) Freight Broker/Agent Training (150 Hours) Global English (unlimited Hours) Lean Mastery (60 Hours) Paralegal (225 Hours) Payroll Practice and Management (80 Hours) 38 www.svsu.edu/cbed/ocepd 989.964.4048 Principles of Private Investigation (200 Hours) Project Management (40 Hours) Records Management (80 Hours) Seven Steps to Leading High Achieving Teams (70 Hours) Travel Agent Training (200 Hours) Construction Technology Home Inspection (200 Hours) HVAC Technician Certificate (320 Hours) Modern Automotive Service Technician (380 Hours) Networking and CompTIA Certification Training A+ Certification Training (160 Hours) CiscoTM CCNA� Certification Training (80 Hours) Linux+/LPI Level One Certification Training (300 Hours) Network+/Server+ Certification Training (80 Hours) Security+ Certification Training (120 Hours) Internet, Design, & Technical ASP.NET (300 Hours) AutoCAD 2005 (120 Hours) Business Marketing Design (240 Hours) Digital Arts Certificate (225 Hours) Forensic Computer Examiner (150 Hours) Graphic Design (80 Hours) Help Desk Analyst: Tier 1 Support Specialist (80 Hours) Multimedia Design Certificate (225 Hours) Web Database Developer (200 Hours) Webmaster (150 Hours) Microsoft Certification Training Microsoft Certified Database Administrator (MCDBA) (460 Hours) Microsoft Certified System Administrator 2003 (MCSA) (440 Hours) Microsoft Certified System Administrator Plus 2003 (MCSA+) (340 Hours) Microsoft Certified System Engineer 2003 (MCSE) (700 Hours) Video Game Design and Development 3ds max (650 Hours) Video Game Design and Development (500 Hours) Great learning tool for new employees! 989.964.4048 www.svsu.edu/ocepd 39 989.964.4048 "Education is a social process ... Education is growth ... Education is, not a preparation for life; education is life itself." - John Dewey www.svsu.edu/ocepd 40 "The Best Practices class was a blessing in disquise. It was unclear to me prior to the class how it would shape or rather help with my job at the Symphony, but now I can say confidently that it has provided me with a better understanding of how non-profit boards work. Which is something I had been in the dark about. In addition, I have lots of new goals at the office and can already see a difference. Thanks United Way!" Students Comments ... "The Michigan Certified Public Manager Program has been a great experience for me. It has provided me with insight and direction, which helps me in my current position as Assistant City Manager. I would recommend this program to anyone wishing to continue their education and enhance their professional development and knowledge. The instructors are friendly and very supportive and are always available for questions or comments." "I have served on different non-profit boards for the Saginaw Valley Rotary Club, The National Society of Hispanic MBA's, and now I am the President of the Mid Michigan Hispanic Business Association. The non-profit "Best Practices" certificate program has provided tools to make my efforts more efficient. This program has put structure to a set of plans and good intentions. I am going to ask every member of the board to take the time to participate in this program." - Victor Higo, former President Mid Michigan Hispanic Business Association - Cassie Brenske, Office Manager/Marketing Coordinator Saginaw Bay Symphony Orchestra - Sharon Pinch, Assistant City Manager/City Clerk/Treasurer City of Hazel Park 989.964.4048 www.svsu.edu/ocepd 41 www.svsu.edu/ocepd 7400 Bay Road University Center, MI 48710 U.S. POSTAGE Saginaw, MI Permit No. 142 PAID PRSRT STD March 2011 tlb More information and current class schedule www.svsu.edu/ocepd or 989.964.4048


text:
Comelec to decide on motion to suspend proclamation of winning senators
MANILA, Philippines—The Commission on Elections (Comelec) en banc, sitting as the National Board of Canvassers (NBOC), is set to decide on the motion of the United Nationalist Alliance (UNA) to suspend the proclamation of winning senators.
Comelec Chairman Sixto Brillantes Jr. said during a hearing Thursday that five candidates have expressed the desire to file their opposition to UNA's motion.
Lawyers for the Liberal Party (LP), reelectionist Senator Francis Escudero, senatorial candidates Grace Poe, Aquilino Pimentel III, and Alan Peter Cayetano had all said they would oppose UNA's motion.
Wednesday night, UNA deputy secretary general Sherwin Gatchalian filed a motion to suspend the proclamation of the winning senators, citing alleged data manipulation and slow transmission of election results.
Brillantes suspended the hearing and said that the poll body would deliberate and decide on the motion of UNA.
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subset: commoncrawl


text:
Staff Reporter
Mega camp gets under way
Increased opportunities in Gulf one of reasons for the trend Over 2,000 applications cleared on first day
Rajahmundry: Abhilash Joshi, Regional Passport Officer, Visakhapatnam, has said that conceptual change after globalisation has increased the number of passport applicants in the State as well as in the country.
After inaugurating a two-day mega passport camp at GSL Medical College here on Friday, the official said: "Earlier passports are only for foreign tours. But, global village concept brought a lot of change in the mindset of people. Reduced air fair, increased opportunities in Gulf not only for unskilled but also for skilled, technocrats, academicians and students are some of the reasons for increase in the number of candidates for passports."
Since 2000 the office received 78,000 applications out of which 71,000 were issued to applicants from Srikakulam, Vizianagaram, Visakhapatnam, East and West Godavari districts, she said.
When the passport official was asked about jargon in filling the passport application, she said that literates should know the complicity and compile their credentials correctly.
Academician and environmentalist Pentapati Pulla Rao, who is the first person to organise such a mela outside during 1991 in Tanuku with the help of former Foreign Minister Jaswant Sing, said there was an urgent need to simplify the application format.