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Student Affairs Annual Report
Eastern Washington University, Office of Student Affairs Annual Report 2009-2010
Annual Report 2009-10 Student Affairs Eastern Washington University TableofContents Introduction Vice President's Message Student Affairs Statement: Mission, Vision, Values Priorities for 2010-2011 EnrollmentServices Enrollment Services Organizational Chart Admissions Showing Students the Way (Student Feature) Financial Aid and Scholarships General Undergraduate Academic Advising Records and Registration Transitions and Inclusion PRIDE Center (Special Feature) StudentLife Student Life Organizational Chart Associated Students of Eastern Washington University Campus Recreation EPIC Adventures (Special Feature) Career Services Counseling and Psychological Services Disability Support Services Health, Wellness and Prevention Services Residential Life Student Activities Getting Involved! (Student Feature) Office of Student Rights and Responsibilities ContractualStudentServices Student Medical Services Campus Childcare 1 2 4 4 5 6 6 8 9 10 11 12 13 15 16 17 18 20 21 22 24 25 26 28 29 30 31 32 33 Introduction FromtheVicePresident forStudentAffairs The information contained within the pages of this report reflects impressive numbers of individual contacts, creative programs, and essential interventions to contribute to a holistic student development experience. The high-touch, personal connections that Eastern prides itself on are clearly evident in the activities and interactions chronicled in this report. Stacey Morgan Foster, JD Having joined Eastern Washington University in April--near the conclusion of the year--I wasn't able to observe all of this activity first hand. Reviewing this annual report has provided me with an immense appreciation for our staff and students. I hope you will be as inspired as I was to read about the good work being done. Inparticular,Iwanttohighlightsomeofthese accomplishments: � Campus Recreation again hosted an energizing three-onthree basketball tournament--the Spring Shootout, which has now become the largest indoor basketball tournament in the nation and has strengthened the university's relations with the larger community. � Club Sports continue to provide excitement and high levels of competition with the ice hockey games regularly selling out and the team achieving a ranking of third, nationally. Women's volleyball also had a great year at the number three position, nationally. � The PRIDE Center opened its doors and conducted programs, creating bridges on campus for discussion and support of our GLBTQA students. � We packaged and delivered $104 million in aid to 8,900 students. � An online orientation program was successfully implemented to assist students in making a smooth transition to the campus. � More than 72,000 phone calls were fielded by three offices in Enrollment Services. � We worked with 433 veterans, who accessed their federal benefits to continue their education. We also began an 2 effort to bring greater visibility to this population through grant submissions and other funding requests to support a proposed Veterans' Support Center. � Undergraduate Advising provided important intervention advising for 1,300 students on academic probation. � An effective retention program and one that elevates the overall level of academic engagement on campus, the Living Learning Center residential program, added two new affinity groups for residential living: an international group and a computer/engineering/science group. LLC participants live on the same floor and engage in programming and activities specific to their focus. Research shows living in a residence hall is the single most effective retention strategy, and the LLC experience brings this success to an even more pronounced level. � We saw a 6 percent increase in freshmen and transfer applications, reinforcing the perception of EWU as a best value in higher education. � Firms recruiting for accounting majors tripled over last year. � Records and Registration fully implemented the student on-line degree audit, enabling advisors and students to more effectively track academic progress to graduation. � Reflective of the intentional programming in the residence halls and in Health, Wellness & Prevention, there was a 28 percent decrease in alcohol violations. � We launched the Green Dot Program with excellent student participation. The Green Dot Program is an active bystander violence prevention program. � We served a record number of students with disabilities (422), providing essential services to ensure their student success. These are great statistics, but the bigger story is really about the impact on our students. Through our programs, services and personal interactions we contribute to students' cognitive development, critical thinking, appreciation for the experiences of others, organizational skills, self-care skills and overall wellness, cultural and aesthetic awareness, time management, civic engagement, and ethical decision making. We serve as mentors, coaches, advisors, leaders, supporters, problem solvers, and yes, even as disciplinarians at times. But most of all, we are educators. Every interaction with a student is an opportunity to help that student learn something, even if it is as passive as simply performing a mundane task cheerfully and accurately, and by doing so modeling a work ethic worth emulating or reinforcing that the campus is a friendly and welcoming place. In addition to the accomplishments of individual departments, the Division of Student Affairs collectively has much to be proud of. Student Affairs played a significant role in crafting the Strategic Enrollment Management (SEM) Plan. Led by Dr. Lawrence Briggs, AVP for Enrollment Services, and Dr. Tom Hawley, Professor of Government, the SEM team (20+ people including many in Student Affairs) studied enrollment, retention, and demographic data (among many other sets of data), conducted forums and reviewed surveys. The result was a comprehensive report for consideration, from which President Ar�valo has identified 21 initiatives to pursue. The steering committee for these SEM initiatives is comprised of Provost Rex Fuller, Larry Briggs, Tom Hawley, and myself. We are energized about the tasks before us and already are seeing some innovative work that we expect to lead to retention gains. This activity will continue well into the 2010-11 year. I want to publicly thank Larry for his stewardship of this process, one which was complex and very important to the overall success of the university. Of significant note, Student Affairs finished a complete assessment of programs and services using the Council for Advancement of Standards (CAS) tool. This assessment will be the basis for action planning across the division and provides an important lens through which we can evaluate our effectiveness and become even better. Work continues on this also into 2010-11. We've also reinvented ourselves somewhat. In August, the Student Affairs Council, comprised of all the unit heads, met to review our mission statement. We also created a vision statement and a values statement, all of which are included on the following pages. Perhaps most importantly, we identified our priorities for the coming year (included, as well, in this report). As we expect to encounter another year of budget reductions, our assessment, mission, values and priorities will guide our decision making and help us to focus our limited resources toward achieving our goals. All of these planning tools will assist us in delivering on our vision: To engage students along their transformational journey to develop self confidence, a sense of purpose, resiliency, and active citizenship. I'm grateful to the entire Student Affairs Division for their dedication to our students. We don't say it enough, but thank you. I am looking forward to working with this wonderful team as we continue to serve our students. Best, Stacey Morgan Foster, JD Vice President for Student Affairs 3 StudentAffairsStatement Mission We, in the Division of Student Affairs, support Eastern Washington University's mission by promoting and contributing to a university centered on student learning and success. Toaccomplishthis,wewill: � lead the campus in delivering purposeful programs and services that address the holistic development of the student; � identify and respond to students' needs with personalized student services; � create and maintain a healthy and safe environment that supports and sustains recruitment, retention, and student success; � cultivate positive relationships among students, faculty, staff, and the broader community; � link academic and co-curricular learning experiences; � establish high standards that promote civic responsibility and mutual accountability; � foster an inclusive and diverse community where civility and respect for each individual are valued and expected. Vision Engage students along their transformational journey to develop self confidence, a sense of purpose, resiliency, and active citizenship. Values Because students are the most important part of what we do, as student affairs professionals we value: � Integrity � Respect � Commitment � Creativity � Collaboration � Inclusivity and � Diversity 4 StudentAffairsPriorities 2010-11 Strategic Enrollment Management � Implementation of SEM Tasks Programs � Veterans' Support � Diversity � Community Building Facilities � Pence Union Building � Residence Halls Infrastructure � Technology-Document Imaging � Assessment � Professional Development Processes � Communication � Collaboration 5 Enrollment Services EnrollmentServicesOrganizationalChart Enrollment Services Undergraduate Admissions Financial Aid and Scholarships General Undergraduate Advising Records and Registration Transitions and Inclusions Admissions Mission Statement The Office of Admissions, through internal and external relationship building, communicates Eastern's mission and generates a diverse group of applicants who transition into successful students and future alumni. We promote Eastern Washington University by providing personalized services in an accurate, efficient, and professional manner. We accomplish this by sharing educational opportunities through active recruitment and outreach, holistic application review and transcript evaluation. Unit Achievements � Increased the number of freshman applications for fall 2010 by 6 percent, as of Sept. 1, 2010, even though the collegebound high school population in Washington declined. This represents the second largest number of freshman applications ever received by Eastern Washington University, behind only to the number of applications received in fall of 2005. The Admissions team also succeeded in bringing in a record number of transfer applications with a 6 percent increase from fall 2009. � Established a clear and purposeful procedure wiki housed on the Admissions SharePoint. The wiki chronicles the Banner procedures for all Admissions functions and outlines the procedures related to application processing and evaluation. � Conducted four successful Eastern@ transfer recruitment events at Spokane Falls Community College, Wenatchee Valley College, Yakima Valley Community College and Columbia Basin College. � Implemented the new student enrollment fee via an online confirmation process. � Developed and coordinated the firstSTEP summer academic orientation program. � Of utmost importance to the Office of Admission is the professional and personal health of the admissions team. We have been successful in training and integrating two new employees into the team, planning and facilitating two trainings to foster the professional development of our team and maintaining and open and respectful dialogue among our team. Services and Programs The Office of Admissions contributes to and benefits the campus community by performing the following functions: � Recruitment � Community outreach � Print, electronic, and social media marketing, information creation and dissemination � Campus visitations (formal recruitment events, group tours, and individualized student-led tours) � Processing and review of undergraduate admission applications and associated materials for four academic terms � Evaluation of transfer coursework for new confirmed freshman and transfer students � Coordination and facilitation of new student academic orientation, firstSTEP 8 Service Indicators High School Visitations States Visited Regional and National Fairs Participation On-Campus Visitation Programs Campus Tours Special Group Visits Prospective Student Individual Campus Visits (from above tours and programs) Processed and Reviewed Applications for Undergraduate Admissions (for 2010) firstSTEP Freshmen Attendance firstSTEP Parent/Guest Attendance Phone Inquiries Answered 2009-2010 Enrollment (Annual Average Headcount) 2009-10 Goals 300 8 200 18 727 64 6,272 8,000 1,300 2,080 19,200 9,767 In2010-11theOfficeofAdmissionswill: � conduct recruitment resulting the fall 2011 enrollment of 1,5001,525 new freshmen, of which 90 will be from out-of-state; � conduct recruitment resulting in the fall 2011 enrollment of 1,050-1,075 new transfer students; � increase the number of group visitation programs by 10 percent; � improve the response time for completed transfer applications to 14 days; � develop and implement a coherent new media communication plan; � fully implement a regionally-based recruitment model that combines transfer, high school and early outreach for all central Washington and eastern Washington territories; � collaborate with the Office of Information Technology and Records and Registration to successfully implement a document imaging system; � collaborate and contribute to the completion of the SEM initiatives presented by the president; � continue to foster the professional and personal health of the admissions team, training and integrating new employees into the team, planning and facilitating trainings and maintaining an open and respectful dialogue. 9 Showing students the way Student Feature: Jeff Cobb Jeff came to Eastern, in large part, because being an Eagle was a family tradition. He is the third generation of his family to come to EWU. Academics were part of the attraction, but he also chose Eastern because of the small class sizes and the reputation of the close communication between instructors and students. Jeff was also well aware of the Jeff Cobb community connections between Eastern, Cheney and Spokane. The advantage of a small town atmosphere and the close proximity to Spokane made for a winning combination. Jeff is a senior completing an interdisciplinary degree that includes courses in criminal justice, education and history. He's part of Eagle Ambassadors, the team of students who provide a wide range of support for recruitment events,including campus tours for families and groups, student leadership for FirstSTEP, the summer registration program for new students, as well as new student orientation in the fall. Eagle Ambassadors (EAs) have a welldeserved reputation for enthusiasm and school spirit. Jeff has devoted more time to EA than any other student in the nearly 30-year history of the organization. His peers recently selected him as the EA of the year. In addition to his EA responsibilities and working in the Admissions Office, Jeff is a volunteer coach for the Richland High School wrestling team. This means he travels back to Richland virtually every weekend, from November to February, to help with matches and tournaments. Wrestling was a big part of Jeff's life before he came to EWU, not only because he loved the combination of individual competition against an opponent on the mat, but also because he was part of a team's success. And, his father was the coach! Jeff has found a way to give back to others at his high school by staying connected to the wrestling program. Not surprisingly, Jeff's advice for other students includes "get involved." He's a member of the Criminal Justice Club. In his talks with prospective students and their families, he promotes the idea that the college experience is enriched when students are engaged in the many opportunities EWU offers outside the classroom for activities, community engagement, clubs and organizations. And, if he had to do it over again, he'd have started sooner to get some additional support for his studies. "There is so much more available here than in high school," Jeff noted, "All you have to do is ask and the resources are here." Given his involvement in admission work, Jeff is interested in pursuing a position in the field after graduation, at least for a few years. His ultimate goal, as it has been since he started at EWU, is to pursue a career in law enforcement. In both cases, these paths offer a way to make a difference in people's lives, something Jeff has demonstrated he can do in a big way. 10 FinancialAidandScholarships Mission Statement The mission of the Financial Aid and Scholarship Office is to provide student-centered quality service and to administer the financial aid programs in such a way as to maximize student access and support the mission of the University. Toachieve thismission,theFinancialAidandScholarshipOfficewill: � provide timely, courteous, professional, comprehensive, and technologically-current services to all constituents; � award aid in support of enrollment, retention, academic quality, diversity, and equity; � practice open and effective communication; � develop internal and external working relationships that raise the visibility of the university and maintain morale; � provide sound fiscal management and regulatory compliance; � continuously evaluate and improve services; and � continually remind ourselves that we are serving a greater purpose. General Phone Calls FAFSAs Processed Total Scholarship Applications Processed Total Number of Scholarship Programs Total Number of Grant Programs Total Number of Waiver Programs Total Number of Work Study Programs Total Number of Loan Programs Total Students Awarded 09-10 37,358 12,857 1,049 414 9 22 3 8 8,900 Financial Aid By Source Total Federal Aid Total State Aid Total Institutional Aid Total Private Aid Total Third Party Billing Total Financial Aid Dollars $73,694,158 $12,952,828 $11,779,502 $4,254,052 $1,386,176 $104,066,716 Percent 70.8% 12.4% 11.3% 4.1% 1.3% 100.0% Services and Programs The Financial Aid and Scholarships Office administers and/or coordinates all scholarship, tuition waiver, grant, work study, and loan programs for the university, with the exception of veterans benefits and tuition discounts. The office provides financial aid counseling and advising and participates in financial aid outreach on request. (most recent data available) EWU Cohort Default Rate (Stafford Loans) National Cohort Default Rate (Stafford Loans) EWU Cohort Default Rate (Perkins Loans) Loan Statistics Year FY08 FY08 FY08 Percent 5.1% 7.2% 11.54% Unit Achievements � Delivered approximately $104 million in financial aid to 8,900 students. � Implemented Banner version 8.0. � Implemented electronic delivery of missing information letters and revised award notices. � Converted to the Direct Loan Program. � Rewrote and reorganized the financial aid web site, including a student consumerism page. � Implemented year-round Pell Grant. � Implemented numerous provisions of the Higher Education Opportunity Act (HEOA). Goals In2010-11theOfficeofFinancialAidandScholarshipswill: � develop a new on-line scholarship application using Banner functionality; � develop an aging process for missing information letters; � implement full electronic delivery of financial aid notifications and satisfactory academic progress letters; � implement the Banner student employment module; � move all financial aid web content to the new university web site; � build a net price calculator; � rewrite reports from REPT to Operational Data Store; � automate and refine a variety of processes, including front-end processing, transfer monitoring, award cancellation, file purging, over-award/over-budget lists, and packaging audit; �implement Banner return of Title IV functionality; �implement new federal and state regulations. 11 Service Indicators Please note that the 2009-10 award year ends with summer 2010, and final reporting is underway at this time. Updated statistics will be available by the end of October, when the federal FISAP and State Unit Record reports are completed. GeneralUndergraduate AcademicAdvising(GUAA) Mission Statement Academic advisors in GUAA see each student as a unique individual with particular educational needs and desires. Our mission as academic advisors is to assist each student in making informed choices with regard to general educational requirements, university graduation requirements, academic majors and elective coursework, as well as co-curricular resources and activities. Working from a broad-based understanding of university policies and procedures, academic advisors consistently share accurate, current and pertinent information allowing students to achieve targeted learning outcomes. Advisors assist students with developing academic plans, consistent with their life, career, and educational goals. A personal relationship between student and advisor facilitates and enhances the student/university connection. Physical Education Health, and Recreation faculty and staff on use of the degree audit system, SOAR. � Created advising aids for how to use SOAR effectively for students, staff and faculty. Service Indicators Individual Student Advising Visits Phone Calls Answered Assistance to Students on Academic Probation Advising for Reinstatment of Academically Dismissed Students Early Warning Pilot Advising Visits 09-10 6,800 16,000 1,300 265 100 Goals In2010-11theGeneralUndergraduateAcademicAdvising departmentwill: � increase collaboration and coordination of GUAA services and programs with the newly aligned colleges, particularly through the college-based advising staff; � develop a set ongoing assessment indicators for GUAA, as part of continued work on the Council for the Advancement of Standards (CAS); � expand existing contributions to Living Learning Communities (LLCs), with provisions for workshops and delivery of advising in the residence halls; � disseminate academic advising tools, academic planners, resources, and communication in support of overall advising efforts across campus through GUAA webpage updates, job aids and outreach to departments. Services and Programs GeneralUndergraduateAcademicAdvisingprovidesa setofservicesandprograms,centeredonretention,that includethefollowing: � one-on-one and group advising to assist students with degree planning, to include a full four-year plan for their degree requirements; � expertise on general education requirements, especially as related to pre-requisites and progress toward major requirements; � review of evaluation of credits to aid students and faculty in accurate advising and planning; � advocacy for students and liaison support for services on campus, and in the community, to aid students' adjustment to campus and academic achievement; � resources to support students' goal-setting, self-exploration, decision-making, financial information, time management and study skills; � collaboration with offices and programs across campus to help maintain current information on relevant university policy and procedures for students, staff and faculty. Unit Achievements � Streamlined the nursing application process to the WSU College of Nursing by developing and delivering an application information meeting for pre-nursing students and posting relevant information on our GUAA web pages. � Collaborated in enhancing advising for freshman participants in the summer 2010 FIRSTStep program. � Conducted training sessions for Division of International and Educational Outreach (DIEO) staff and the Department of 12 RecordsandRegistration Mission Statement The mission of the Office of Records and Registration is to provide services and support to EWU students and the university community, while safeguarding the accuracy, integrity, and security of each student's institutional, academic record. � Worked on a project to clean our Showalter storage space to comply with state records retention guidelines: In November, 2009, a records retention project was started with the shredding and/or historical archiving of pre-1987 documents. � Implemented all Undergraduate programs in our degree audit system, SOAR (Student On-line Advising Resource): Majors, minors, certificates and endorsements have all been completed through the 2009-10 catalog. Approximately 90 percent of the department advisors have been trained and have access to SOAR. Services and Programs � Registration and cashiering � Veteran's services � EWU transcripts � Enrollment and degree verification � Grading � Credential evaluation/graduation � Commencement � EWU catalog � Quarterly course schedule � Classroom scheduling � Banner student database � Athletic eligibility � Residency � Data reporting � Records security Service Indicators Student online registration transactions Student in person registration transactions Undergraduate degrees posted Degree audits (SOAR) run by students Major declarations posted to student records Created or updated class sections in Banner Total curricular and program changes implemented in catalog Veterans who used benefits served spring quarter 2010 Paper and e-transcripts produced Washington residency applications reviewed and processed Transcript evaluations processed 09-10 101,363 16,181 1,092 9,364 5,006 11,087 254 433 11,947 244 4,244 Goals In2010-11,theOfficeofRecordsandRegistrationwill: � implement online transcript ordering for certified hard copy of document; � purchase and implement a replacement document imaging system; � refine website to include information needed by students, and deliver that information in a clear and concise manner; � implement new processes for DIEO to have a greater number of their offered courses in the Banner system; � implement online undergraduate degree application on EagleNET. Unit Achievements � Completed the implementation of the re-organized college structure in Banner: Created new college codes for the newly-named colleges and new program codes for all programs in the impacted colleges. Created new subject codes and courses. Created and distributed code crosswalks for data reporting purposes. � Implemented online transcript sending: On March 1, 2010, eTranscripts was implemented, providing students and alumni the option to send their official transcripts to any recipient electronically for no additional fee. To date, 335 eTranscripts have been processed, saving both time and resources while providing additional services to students and alumni. � Created online Major Declaration form: Streamlined the major declaration process by implementing an online major declaration form to ensure students are declared in approved degree programs, minors, campus. The form also provides an opportunity to indicate the student's advisor which is then coded in Banner. 13 TransitionsandInclusion Note: the Pride Center is also part of the Office of Transitions and Inclusion. A feature piece about this department follows this section. Mission Statement: The Office of Transitions and Inclusion serves all new students and first-generation college students with a variety of programs that give students the tools and resources necessary to succeed in achieving their goal of attaining a college degree. Services and Programs � Fall New Student Orientation and Welcome Week � New Student Online Orientation � Transition Center � Eastern Advantage Program � Washington Achievers � Governors Scholars for Foster Youth � Leadership 1000 Scholarship � Passport to College Promise Scholarship Service Indicators Students enrolled in the Orientation Class for Credit Students Attending New Student Convocation Eastern Advantage Scholars Washington Achievers Scholars Leadership 1000 Scholars Governor's Scholars Passport to College Scholars Eastern Experience Summer Program (HS seniors) Eagle Flight /Eastern Advantage Summer Program (incoming students) 09-10 637 1,100 178 218 2 6 3 77 98 Unit Achievements � Provided staff and program support for the delivery of FirstSTEP, our summer registration program, in collaboration with Undergraduate Admissions. � Launched the New Student Online Orientation for those students that were not able to attend our orientation events. � Delivered the new student orientation program, for credit, for students who chose to enroll; � Advised, mentored, and taught a total of 407 Eastern Advantage students during AY 2009-10. � Coordinated and delivered seven sections of the required first year experience course for 163 incoming Eastern Advantage (EA) scholars during fall quarter 2009. � Organized and successfully delivered two Eagle Flight Programs (for incoming Eastern Advantage students) and two Eastern Experience Events in the summer of 2009, funded by a College Sparks Grant. Sixty percent of Eagle Flight participants rated the experience as excellent. Eighty percent of the Eastern Experience students were underrepresented minorities. � Developed a new application process, in collaboration with Undergraduate Admissions, consistent with recruitment of a diverse set of applicants to Eastern Advantage. � Delivered innovative events/activities to support student identification, with campus and retention as part of New Student Orientation and Welcome Week: (A Night with Your BF (Business Friends) in Cheney, new student Convocation, outdoor movie, campus life presentations, Playfair and FamCam. 14 Goals In2010-11theOfficeofTransitionsandInclusionwill: � implement changes to the New Student Orientation and Welcome Week, as suggested by the CAS assessment; � create a service learning component in the New Student Orientation; � use newly-acquired ID Scanners for improved tracking of student participation in New Student Orientation events; � increase the number of Eastern Advantage applicants by 10 percent; � increase the number of diverse students applying to EWU through Eastern Advantage by 5 percent, to mirror the number of EWU diverse student population; � increase the number of male Eastern Advantage scholarship recipients by 5 percent from 2008. Pride Center Mission Statement The 2009-10 year marked the opening of the Pride Center on campus. The development and realization of this program was jointly supported by Academic Affairs, Student Affairs, and the President's Advisory Committee on Diversity. Unit Achievements � Pride Center Grand Opening/Open House and hiring of Pride Center Coordinator � The Pride Center officially opened its doors on March 7, 2010, which was also the starting day for Sandy Williams, the Pride Center Coordinator. Over 150 people stopped in for the opening and ribbon cutting ceremony. Drs. Ar�valo, Mason, Dalla, Ashby-Scott and Sandy Williams, Eagle PRIDE President Richard Arquette, and former Eagle PRIDE President Nate Lewis cut the ribbon and spoke briefly about the center, what it would offer, and what it meant in 2010. � PRIDE Week: April 12-16, 2010 - The Pride Center and Eagle Pride hosted their first annual EWU Pride Week. The week's activities included a spiritual panel that addressed religion and sexual orientation; a CAPS panel that addressed being out on the EWU campus; and the Day of Silence which is a student let event that asks individuals to remain silent for the day to be in solidarity with LGBT individuals who are forced to remain silent for fear of persecution. Eagle Pride students also sold "Gay? Fine by me" t-shirts at a fundraiser and sold out. � Lavender Graduation - May 21, 2010 � The EWU Pride Center presented the region's first Lavender Graduation Ceremony to celebrate graduating LGBTQ students and allies, and to honor faculty and staff who were identified as allies to the graduates. Ten EWU students participated in the graduation ceremony. Drs. Ar�valo, Mason, Ashby-Scott and Sandy Williams participated in the ceremony. Dr. Mason was the graduation speaker. EWU student Liz Welch was the student graduation speaker. Eagle Pride members were the emcees for the ceremony. Pride Ally awards were given to faculty, staff and alumni who were nominated by graduates. One ally award was given to an SFCC faculty member. Fitfty people were in attendance to watch the ceremony. The EWU Pride Center is dedicated to providing a safe and accepting environment for EWU's LGBTQQA (lesbian, gay, bisexual, transgender, queer, questioning and ally) students, faculty and staff. The goals of the center are to promote a campus wide culture of inclusion and respect for diversity through education, outreach and collaboration, and to provide students at EWU with a positive and successful academic experience. Services and Programs � Education, training and speakers � Brown bag lunch discussions � Social activities � Advocacy � Assistance with reporting discrimination and harassment � Safe and quiet space for students to study, use computers, browse through the library of LGBT literature, take a break between classes, or meet up with friends � Collaboration with the Impressions LLC, which is EWU's Living Learning Community for students interested in studying issues of gender identity and sexual orientation � EAGLE PRIDE student club advising 16 � Spokane Pride Parade and Rainbow Festival: June 12, 2010 � EWU Pride Center and Eagle Pride members marched in the Spokane Pride Parade for the first time on June 12, 2010. There were 12 people in the group. The Pride Center also sponsored a booth during the Rainbow Festival, which was staffed by Eagle Pride members and EWU staff. "Gay? Fine by me" t-shirts were sold and information about the Pride Center was distributed. Approximately 100 people stopped by the booth, including EWU alumni. Contact information was gathered from the visitors. The Pride Center also co-sponsored (with OutSpokane and WSU-Riverpoint) the Voices of Victory lecture about LGBT history that was held at Riverpoint Spokane as a part of Pride Festivities on June 11, 2010. Goals In2010-11thePrideCenterwill: � increase visibility of the Pride Center through providing campus events and activities (e.g., speakers, brown bag lunches, etc.); � increase the number of students participating in Pride Center activities and visiting the Pride Center; � collaborate with other campus departments to provide cross-cultural programs; � provide training to students, faculty and staff on LGBTQA issues; � support the development of the Impressions LLC and increase student participation; � publish a Pride Center online newsletter, beginning the Fall of 2010. Service Indicators Student Visits Programs Open House Attendance Pride Week Participants Lavender Graduation Attendance Pride Parade/Festival Participants Voices of Victory Lecture Attendance 09-10 579 5 150 120 60 100 40 17 Student Life StudentLifeOrganizationalChart Student Life ASEWU Career Services Disability Support Services Residential Life Office of Student Rights and Responsibilities Campus Recreation Counseling and Psychological Services Health, Wellness and Prevention Services Student Activities 16 20 AssociatedStudentsofEastern WashingtonUniversity(ASEWU) Mission Statement We, the elected representatives of the Associated Students of Eastern Washington University (ASEWU), encourage the pursuit of higher education and enhanced student life on all Eastern Washington University (EWU) campuses. Wewill: � ensure that all students are treated equally; � promote the expression of student opinions through formal and informal means; and � act as a liaison, building relationships with our faculty, staff, and administration as well as local, state, and federal representatives. Services Descriptions � Advocate and serve as the voice for students � Support extracurricular activities and programs � Act as a resource for student activism � Provide leadership opportunities for students � Provide opportunities for student employment � During the past year, the ASEWU created a committee to explore the feasibility of either rebuilding or renovating the Pence Union Building (PUB). With help from ALSC Architects, the committee looked at different construction and design options, as well as potential costs, to best serve the students of Eastern Washington University. � During winter quarter, the ASEWU Council worked with the EWU Police Department on the "Click It and Ticket" project, giving out "good tickets" to students wearing their seatbelts. Unit Achievements � The ASEWU introduced its new website during the 2009-10 academic year. The site is easier to navigate and find information. In addition, students and the campus community can now find The Focus online. � A draft of a Student Tobacco Policy was developed and presented to the ASEWU Council during the winter quarter 2010, and the council was supportive of the concept. Two of the ASEWU Council members spoke to various campus constituencies and the talks were favorable. Currently, this policy draft is one ASEWU is still looking into, with the possibility of moving forward with this project for the 201011 school year. � The successful implementation of "Student Walkout" on February 4th, with over 800 students, faculty, and administrators joined together in the campus mall to rally against the rise in tuition and the cut of student financial aid. A similar campus walkout occurred at Washington State University, but Eastern Washington University's event had nearly triple the number of students in attendance. Service Indicators "Student Walkout" participation Number of clubs and organizations Students involved in ASEWU committees GPAs of ASEWU (Court, Council, and Staff ) 09-10 800 98 129 3.22 Goals In2010-11,theAssociatedStudentsofEasternWashington Universitywill: � improve visibility of the Associated Students to the general student population; � gain at minimum 15 percent of EWU students voting in the May 3, 2011 ASEWU general election; � strive to act as a unified council, where all members are working toward the common set of Associated Student goals; � successfully advocate for students to enhance the Pence Union Building to serve better the students and the campus community. 21 CampusRecreation Mission Statement The Department of Campus Recreation is comprised of Intramural Sports (IM), the Club Sport Federation (CSF), and EPIC (Experiential Programs Inspiring Confidence) Adventures. The mission of Campus Recreation is to provide students and the campus community with the highest quality, comprehensive and varied schedule of activities, designed to allow participants to experience social interaction, develop leadership and team-building skills and improve physical fitness. Total commitment to students is our highest priority, and we pledge to make all programs accessible, and inclusive, while remaining focused on participant diversity, customer service and professionalism. Our programs will create opportunities for students to achieve personal growth, while providing a fun and valued experience, as we recognize that students with a positive collegiate experience, both in and out of the classroom, make better citizens and community members in this ever-evolving global community. Services and Programs � Intramural Sports � Extramural Special Events � Club Sport Federation � High Profile Clubs � EPIC Adventures � Special Events Unit Achievements � The Campus Recreation Department provides the largest student activity programming on campus. The level of participation on campus is 4,000-5,000 students, faculty and staff, engaging in at least one of the Campus Recreation activities. Intramurals participation increased 19 percent, EPIC Adventures increased 51 percent on trips and 49 percent with the climbing wall. Club Sports Federation had a 12.5percent increase, from 24 teams to the current total of 27. � In addition, Campus Recreation sponsors numerous community service projects, including Spokane River Kickoff. The Club Sports Federation also is active in the community, arranging for visits to the local children's hospital and working with many different outside groups as part of their community service commitment. � A strength of the Campus Recreation program is in the area of participant diversity, especially in the I.M. and CSF programs, with EPIC Adventures gaining fast. � The department has hosted some of the area's largest events: � EWU Spring Shootout 3 x 3 basketball (largest indoor tourney in the country) � EPIC Rail Jam � Rec-Splosion, an event for incoming freshmen in the URC, where over 2,500 students attend � Men's hockey games (sell-out crowds with waiting list) � Student participants have achieved national recognition in many areas, including the following: � EPIC Collegiate Climbing Competition, Northwest Champions � Men's hockey, third place nationally � Women's volleyball, third place nationally � Men's rugby club team, ranked seventh nationally � The collaboration between Campus Recreation and Residential Life includes the purchase of the popular game, LASER TAG, making Eastern Washington University the only campus in the Northwest with LASER TAG. � The department was recognized this last year with Student Life Excellence Awards (Soaring Eagle Award for staff excellence to Mike Campitelli; Top Sport Club to women's volleyball and men's ice hockey; I.M. Athletes of the Year to Ty Hatcher, Jennifer Ishigami, Melissa Eastman, Ryan Eucker). 22 Service Indicators Individuals served EPIC student contacts Number of intramural leagues Intramurals players per quarter EPIC Adventures course offerings (different courses) Sections of EPIC Adventures courses EPIC Adventures student enrollment in courses EPIC special programs Club Sport Federation competitions Club Sport Federation Leadership Retreat attendance Student employees of Campus Recreation Community Service Projects 09-10 5,000 15,280 50 1,000 15 58 542 158 100 60 100 25 � keep records of all risk management issues, in all programs, while regularly reviewing the issues, as a staff, on a quarterly basis; � increase participation in the I.M. program by 10 percent by improving marketing and better use of the new web site; � continue to add new programming options, at least one new offering per quarter in I.M. and EPIC, gauging student interest through a web-based survey each spring quarter; � create a Campus Recreation list of participants that will record student data to help determine the department's impact in the area of retention (year-to-year continued involvement) and student satisfaction; � increase visibility, on and off campus, through efforts on the new website and with aggressive marketing campaigns in all programs, by the hiring of a senior student staff member in all areas and the creation of student support positions, as needed; � develop a leadership program for the CSF fall training session that involves all 27 CSF officers groups and hosts at least 40-50 students; � increase fundraising goals in I.M. and CSF groups by at least 25 percent, in an effort to become more self-sufficient as budgets tighten; � complete the next step in the CAS program; and � increase CSF community service requirements so that all groups must maintain at least one project per quarter. 23 Goals In2010-11theCampusRecreationDepartmentwill: � maintain the same high level of risk management by following NIRSA professional standards in I.M. and CSF programs and the suggestions of EPIC's outside consulting firm; EPIC Adventures Service Indicators 04-05 05-06 Participants Contacts 839 1,197 956 2,673 06-07 875 1,829 07-08* 08-09 1,119 5,198 1,309 09-10 1,969 11,378 15,280 Participant = Trip Participant Contacts = Trip Participants, Office Interactions and Rentals *Significant increase due to climbing wall opening Types of Trips Taken � Clark Fork whitewater rafting � bouldering at Leavenworth � canoeing and rock climbing at Banks Lake By pursuing adventure, EPIC Adventures helps make Eastern Washington University an exciting school to choose. By building community, EPIC Adventures helps to make Eastern Washington University an engaging place to stay. � Banff ice climbing � backpacking at Hoodoo Canyon � mountaineering Silver Peak Star � Lake Louise ski/snowboard trip � mountain biking weekend � service learning and outdoor adventure in Guatemala � Little Spokane hike Overview of the Program EPIC Adventures is an outdoor program funded by student fees. It is a unit within Student Life. Located in the University Recreation Center, EPIC Adventures offers a full line of rental equipment, indoor rock climbing, and special events throughout the year, including a Ski and Snowboard Rail Jam and a Rock Climbing Competition. Withprogramsdesignedforallabilitylevels,EPIChas recreationalopportunitiesforeveryoneincluding: � Field experiences and instructional programs in human-powered outdoor activities such as camping, backpacking, mountaineering, rock climbing, ice climbing, bouldering, whitewater kayaking, whitewater rafting, canoeing, alpine/downhill skiing, snowboarding, Nordic/ cross country skiing, snowshoeing and bicycling � Quality outdoor equipment rentals at affordable prices � Indoor rock climbing facility with bouldering, top rope and lead climbing areas � Employment and internship opportunities that include hands-on leadership training and skill development Testimonials "I enjoyed the opportunity to do something that I would not have been able to do otherwise. The EPIC Staff were approachable and really knowledgeable about ice climbing and the trip was coordinated in a fun way." � Participant of the Banff ice-climbing weekend, winter 2010 "I have been on many `professional' rafting trips, but I feel this has been the most fun, cost effective and professional trip I have ever been on. Definitely one to repeat. The guides went out of their way to interact with all of us and to make us feel safe. Thank you EPIC!" � Participant of the Wenatchee whitewater rafting weekend, spring 2010 "The leaders and other participants helped me challenge myself and accomplish much more that I thought I could. Thank You!!!!" � Participant of the Leavenworth bouldering weekend, spring 2010 Risk Management In 2008, EPIC Adventures became the first university outdoor program to fully meet the risk management recommendations of Adventure Safety International, an independent auditing agency. Student Trip Leaders complete a minimum of 70 hours of training in leadership, judgment, decision-making, and risk management, as well as a minimum of 20 hours of wilderness medicine training. 24 25 CareerServices Mission Statement Career Services is dedicated to helping students choose inspiring majors, gain meaningful experiences and competitively prepare for their professional futures. thriving partnerships with companies such as Itron, LeMaster Daniels, PLCC and Northwestern Mutual Financial Network. This year, the department launched a new internship program with Itron that will expand internship opportunities for our students. Although many companies are not currently hiring, they continue participating in EWU programs in order to keep their campus relationships strong. � Continued strong commitment to community service. The department supported an additional 50 students to "Students in Service" AmeriCorps program, received community recognition from the Inland Northwest Service Learning Partnership, and continued the annual clothing drive at the end of the academic year. Services and Programs � Career Planning � to assist students with self-assessment, majors research, and career exploration � Internship and Volunteer Programs � to engage the students in meaningful experiential learning that will assist in their career exploration, enrich their resume, and develop critical professional networks � Professional development � to prepare students to be competitive through resume and job search preparation, informational interviewing and connecting with employers through fairs, recruiting, and social media � Placement file services � professional portfolios for education majors Service Indicators Individual career planning appointments (1 on 1 visits with staff ) Career counseling appointments (career assessment or testing) Students in CRSV 210 class Students in CRSV 298 �Professional Preparation (first year offered) Walk-in visits to Career Planning Resource Library Class presentations Number of students reached in class presentations Placement files sent Pizza Swap programs on career development Number of students reached in Pizza Swap programs Students participating in internships Number of internship sites AmeriCorps Students in Service student participants Employer outreach Total student attendance at fair and programs (broken out below) Student attendance at College of Business & Public Admin Career Fair Student attendance at Roadtrip Nation Student attendance at Etiquette Luncheon Student attendance at Partnership in Employment Career & Internship Fair Student attendance at Backpack to Briefcase Networking Luncheon Student attendance College of Science, Health & Engineering Career & Internship Fair Student attendance at "Work it!" Career Conference 26 09-10 949 34 120 13 156 120 2,309 400 10 256 488 324 50 241 1,080 151 300 45 272 104 141 67 Unit Achievements � Expanded course opportunities. The department's two credit course, CRSV 210 "Career Development," not only provides a full menu of career decision-making tools to students, but also acquaints them with programs and resources so they can access services throughout their careers. CRSV 210 primarily focuses on self assessment, majors and career exploration and experiential learning with a brief overview of professional preparation. This year, Career Services was able to add "CRSV 298: Professional Development" to the menu of career courses. This class specifically prepares students for their job search. The initial responses have been very positive. � Growth in number of campus collaborative partnerships. Career Services has been very intentional to network with other departments on events and activities. The department has seen an increase in these partnerships. In addition to ongoing partnerships with departments such as Alumni Advancement, this year, Career Services partnered with the Office of Student Activities, Chicano Education, Admissions and Eastern Advantage to name a few. The department staff are looking forward to expanding partnerships in the future. � Increased relationships with academic departments. This year, Career Services achieved its strategic plan to have one career planning staff member dedicated to each college. This enables the department to increase relationships with academic departments, customize services to serve each college's unique attributes, and partner with each college to host specific career events. Career Services is also working with faculty to develop customized internship materials for each academic program. � Increased recruiting with employers. The recruiting for accounting majors tripled in size compared to previous years. In 2009, there were 27 accounting firms either recruiting on campus or posting on the web site. Career Services has some Goals In2010-11theCareerServicesDepartmentwill: � increase student participation in internship programs by 25 percent, to 618 students, annually; � introduce the use of our Community Service Experience internships through the Psychology Department as a follow up option to social justice courses; � increase department presence with Bellevue Community College and employers on the west side by visiting once per quarter (BCC numbers growing as well as demand for employment on the west side); � increase department presence in the residence halls and Living and Learning Communities by three events per year; and � enhance planning and capacity to grow a strong parents program. 27 CounselingandPsychological Services(CAPS) Mission and Diversity Statement The purpose of Counseling and Psychological Services is to support and promote the emotional, intellectual, physical and spiritual health and wellness of students, staff and faculty of Eastern Washington University by providing direct services, training, education and consultation for the university community. Counseling and Psychological Services is committed to promoting inclusion and the affirmation of diversity, in its broadest sense. We strive to provide respectful treatment to people of every background who work, train, and utilize CAPS services. Our staff contributes to the profession and embraces the richness brought by the intersections of gender, ethnicity, race, sexual/affectional orientation, age, physical attributes, as well as other personal and social characteristics that comprise individual identity. � Outreach and prevention through participation in the Green Dot Program, as well as First Responder Training and the Mind and Body Fair, served untold Eastern community members. � CAPS Counselor Training Program assisted in the development of five new counseling professionals, who have now entered the workforce from Eastern. � For 2010-11, 10 graduate students interviewed, and four were selected, for participation in next year's counselor training program. Client Overview Thetopfourpresentingproblemsexpressedby clientswere: � Anxiety/Stress (71%) � Depression (54%) � Academic Concerns (40%) � Relationship Problems (38%) � 63 students identified prominent suicidal feelings and thoughts. � 21 percent of students seen were referred by an Eastern staff or faculty member; 16 percent were referred by a friend or family member. � 20 percent of CAPS clients self-identified as ethnically or racially diverse. Services and Programs � Individual, group and couples counseling � Walk-in counseling services � Consultative psychiatric services � Counselor training program � Psychological assessment and testing program � Outreach and prevention services � Student Workshop Series � Self-Help Resource Library � On-line mental health screenings � Multicultural coordinator position � TREE Team (Trauma Recovery Education at Eastern) � Consultative services for the university community Service Indicators TOTAL individual sessions (scheduled and walk-ins) Number of sessions scheduled Walk-in crisis sessions provided to EWU community members Number of individual clients seen Average number of sessions per client Referrals for psychiatric/medication consultation Client sessions with CAPS consulting psychiatrist Psychological assessments performed for disability accommodations Mandated safety assessments performed from referral of Dean of Students Student workshop series programs presented in the Pence Union Building Average attendance at workshops 09-10 3,464 2,938 526 537 5.5 39 112 44 5 27 25 Unit Achievements � CAPS staff accommodated a 10 percent increase in demand for individual counseling services, in comparison with the 2008-09 academic year. � The addition of a half-time psychologist at EWU-Riverpoint served a previously unmet need for 39 EWU students (192 counseling and walk-in sessions). � CAPS Student Workshop Series offered 27 weekly programs in the PUB, with an emphasis on serving the developmental and health needs of the general college student, as well as emphasizing the values of diversity. 28 Counseling Service Outcomes � CAPS outcome questionnaire results, utilizing the OQ45, revealed significant self-reported improvements in symptom distress, interpersonal relations, and social role functioning (p<.001), as well as decreases in suicidal ideation and hostility toward others (p<.01). � 74 percent of surveyed clients indicated counseling "helped them progress or stay in school," and 63 percent stated the service "helped them overcome concerns that might have blocked their education." 83 percent indicated they learned about their values, feelings and interests, 87 percent considered changes in their behavior, and 75 percent noted they learned how to make necessary changes in their lives. � 91 percent of surveyed clients indicated they were `satisfied' or `very satisfied' with their counseling experience. Goals In2010-11CounselingandPsychologicalServiceswill: � Purchase, and prepare for implementation, the Titanium electronic database and scheduling program, in coordination with appropriate Eastern Washington University IT personnel, by fall quarter 2011; � create a new CAPS satisfaction instrument, to more effectively assess student needs and retention efforts, by January 2011; � review social work/case manager functions, to aid effective service delivery for students, including coordinated referrals to external community providers and agencies; and � evaluate additional counseling resources for the Riverpoint campus, in accordance with professional best practices. 29 DisabilitySupportServices Mission The Office of Disability Support Services (DSS) is dedicated to the coordination of appropriate and reasonable accommodations for students with disabilities, that are based upon individual needs, so that each student may receive an equal opportunity to learn, to participate in campus life, to grow emotionally and socially, and to successfully complete a program of study that will enable them to be self supporting, while remaining as independent as possible. This is facilitated through support services, information sharing, advisement, and referral, when requested. Service Indicators Total students registered and assisted Students with learning disabilities (excluding TBI) Students with TBI--traumatic brain injury Students with psychological disability Students with hearing impairment Students with visual impairment Students with mobility impairment Other disabilities DSS students in summer quarter DSS students graduating Assistance with DSS students appealing Financial Aid Number of course substitutions for DSS students in math Number of students referred to CAPS for assessment Number of students referred to off campus clinicians for assessment Exams proctored for DSS students by DSS staff Exams proctored for DSS students by Academic Support Center staff 09-10 422 207 2 66 15 12 37 83 157 77 172 15 72 7 505 85 Services and Programs � Specialized individual or group orientation to campus � Advisement on classroom accommodations and liaison to faculty � Assisting Technology and Alternate Format Materials � Note-Taking � Sign-Language Interpreting and Speech-to-text Services � Testing Accommodations Unit Achievements � Disability Support Services served a record number of students, 422, during the 2009-10 academic year. The collaboration between the Academic Support Center and Disability Support Services assisted our students who needed their exams proctored. � The office has acquired six laptop computers, with Adaptive software, fifteen Victor Streams and a videophone, through grant funding. � Disability Support Services has been converted to full spectrum lighting to better accommodate students with autoimmune disorders. Goals In2010-11theOfficeofDisabilitySupport Serviceswill: � continue to seek alternative funding sources (Student Tech Fees, Grants etc.); � provide accommodation services to students with disabilities as the demand continues to increase; � monitor the usage and costs for ASL interpreters, for the 2010-11 academic year; � evaluate and identify testing space and interventions to meet high demand for proctored testing services; and � review services provided to self-support units, and expenses associated with providing support. 30 31 Health,WellnessandPrevention Services Mission Statement Health, Wellness and Prevention Services is committed to supporting and empowering student well-being, growth, and development through education, information, and positive role-modeling. Successful achievement of this commitment is enhanced through collaboration with our campus and surrounding communities. locations, including Riverpoint. HWPS also participated in four community college preparedness meetings, three health authority webinars and weekly updates from the ACHA. Forfurtherinformationaboutpatientstatistics,pleasesee thereportregardingtheStudentHealthCenter. Service Indicators: Number of vendors and community involvement in events Attendance at community events Volunteer hours by students at community events Partnerships with community agencies and organizations Attendance at educational events/workshops Volunteer hours by students for educational events Peer education individual student contacts Volunteer hours by students for peer education Number of peer education programs Colonial Clinic assessments Students participation in tobacco cessation programs Students participation in AlcoholEdu and e-Chug programs BRAD 21st Birthday Cards 09-10 38 1,550 49 22 2,888 42 1,380 198 33 24 13 686 514 Services and Programs Health, Wellness and Prevention Services provides students and the campus community with planning, leadership, education and advocacy in issues regarding student health and wellbeing, while providing personal and professional growth opportunities for individual students. Programsareofferedin thefollowingareas: � Health Education � Substance Abuse Prevention � Student Health and Insurance � Peer Education Unit Achievements: � Successful implementation of "Green Dot" active bystander violence prevention program, as part of a state-wide program plan. The program includes providing leadership and support throughout Washington. � National College Health Assessment, implemented through electronic mail, with nearly 1,000 students responding to the survey. The data indicated that 57.3 percent of EWU students reported being diagnosed or treated by a professional during the last year for allergies (19%), sinus infection (18.4%), back pain (15.7%), migraine headache (11.1%), and strep throat (9.1%) as the top five. Illnesses impacting academic performance, from a health perspective, are: stress (28.5%), sleep difficulties (22.3%), cold/flu/sore throat (20.6%), anxiety (18.5%), and work (15.6%). Once the national spring sample 2010 comparison sample is released, the EWU data will be compared to the national data. � The department was actively involved in the campus response and planning for the H1N1 flu season. The department distributed nearly 13,000 hand sanitizer sprays and 2,000 cold and flu kits. Staff also were visible in public interactions, providing two media interviews and contributing to four newspaper articles. The department coordinated 20 outreach and/or education events and facilitated 1,000 seasonal influenza immunizations at six campus Green Dot Individual capacity building and recruiting conversations Persuasive speeches Student participation in Green Dot training 26 33 996 BASICS Number of sessions Number of students 12 45 32 Goals In2010-11theHealth,WellnessandPrevention departmentwill: � expand the "Green Dot" training team by two members before the beginning of winter quarter; � provide BASICS alcohol program to at least 100 EWU students; � increase participation in AlcoholEdu and e-Chug programs by 10 percent, as compared to 2009-10; � provide tobacco cessation course quarterly and with nicotine replacement therapy products; and � improve tracking and recording of daily departmental functions and services. 33 ResidentialLife Mission Statement Unit achievements � The Living Learning Community (LLC) has strengthened faculty and staff involvement in the residential halls. One of the immediate outcomes was two new LLC's � International and Computing, Engineering and Science. TheofficesofHousingandResidentialLifeatEastern WashingtonUniversity,inaccordancewith,andasanessential � One of the key goals with which the department achieved partoftheinstitutionalmission,arecommittedto: some success was collaboration with other areas of student � affordable, comfortable, clean and secure living life. Areas of outreach that produced some great collaboration environments, which enable students to achieve their included working with Health and Wellness Prevention curricular and co-curricular goals; Services to program both in the halls and on campus. The victim advocate also made it into almost every hall this year � continuous program of development and recognition for the and many halls more than once. There was great success in staff and community members; working with Student Activities in developing the first six weeks of programming and in partnering to support the � efficient administrative management that ensures the Leadership Conference. A successful clothing drive was held cost-effective and educationally supportive use of students' at the end of the year through efforts of collaboration with payments toward room activities. Career Services. In addition, a close relationship with Campus Recreation resulted in assistance in purchasing LASER Tag. Services and Programs � Health and safety assurance � Holistic and comprehensive educational programming � Behavioral intervention � Academic support programs � Teaching and leadership opportunities for residential students � Living Learning Communities � Opportunities for student employment � Hall and floor specific activities � Peer and professional mentoring and counseling � Residential Life had great success of increasing the quantity and quality of students participating in the Community Advisor selection process. There were additional efforts toward identifying and inviting established student leaders to participate in the CA selection process, resulting in a 10 percent increase in numbers in the class and a much larger pool of unplaced candidates, heading into the fall, from which to replace any vacancies. � The department refined the early returner process. EWU has over 300 employed students needing to return to the halls early fall quarter to assist with opening. We improved the process of identifying these people, pre-contacting them, and refining the arrival process, which has improved our relationship across campus with various departments. 34 � Residence Life and Housing has utilized off line floors in the residence halls to host prospective students. Working with Admissions, we provided space and programming opportunities for potential students to experience EWU during the regular academic year. Eight groups and about 180 students were able to get a taste of EWU this way. � The department continued to implement a robust programming agenda for residents. Quarterly programming requirements for the Community Advisors are as follows: � three programs that fall within the specifications of the H.O.U.S.E (Health, Open-mindedness, Unity, Service Learning, Everyday Skills) model; � two community builder activities that meet the specifications of the CA supervisor; and � two bulletin boards. Programmingisextensive,withover800individual programsoffered.Someexamplesofprogramssupported includethefollowing: � Residence Hall House Calls � faculty and staff meeting with students in the residential setting to facilitate students' acclimation to Eastern Washington University; � Winter Warm Fest � a late night carnival/dance festivity which also doubles as a fundraiser for Martin Luther King Center; � Jaws of Life demonstration � in partnership with Cheney Fire and Emergency and EWU Police, residence life staff create a mock up drunk driving scenario in which the Cheney Fire Department has to use the jaws of life to extricate students from a vehicle; � Eastern Idol � sponsored by Residence Hall Association � a variation of American Idol, Eastern style, with a fundraising component for a local philanthropy. Service Indicators Total number of programs sponsored Student attendance at above programs Number of programs that were collaborations with other departments or the community Community service projects Number of student in the Living Learning Centers Number of students signing up for early return Number of freshman residents Number of transfer students Number of continuing students Total occupancy 09-10 875 10,650 32 16 102 432 969 246 543 1,758 Goals In2010-11ResidentialLifewill: � increase the number of students who sign up to return to the hall in our early signup process by 5 percent; � collaborate with other campus departments and organizations to program around student needs and increase such programs by 40 percent; � develop creative programming aimed at elevating student interest in business and entrepreneurial activity; � assess student retention and satisfaction data related to residential living, including cohorts in the Living Learning Centers; � enhance opportunities for academic support services through programming in the halls; � assess overall program in Living Learning Centers and propose modifications if needed as well as potential for growth; and � working with the Dean of Students Office, enhance administrative reporting protocol for incident reports. 35 StudentActivities Mission The Office of Student Activities collaborates with students, faculty, and staff to support the academic experience of students by creating co-curricular opportunities for involvement, leadership development, civic engagement, and community. Service Indicators Number of sororities and fraternities Number of students involved with sororities and fraternities Number of active student clubs and organizations Number of registered club meetings and events Estimated number of student club members Sound production events Student attendance at monthly leadership seminars Attendance at Eagle Entertainment events Number of programs conducted by department Average fall quarter GPA of students in the sororities and fraternities Average winter quarter GPA of students in the sororities and fraternities Average spring quarter GPA of students in the sororities and fraternities 09-10 21 600 98 1,296 1,666 122 8 10,000 58 2.81 2.85 2.78 Services and Programs � Sorority and Fraternity Life � Sound Productions � Clubs and Organizations � Eagle Entertainment � Leadership Unit Achievements � "Students Leading Students" Leadership Conference, held on April 25, 2010, had 130 participants, and 91 students completed the optional CMST 296 class that was offered in conjunction with the conference. � Homecoming brought collaboration and school spirit to the campus and community. Three hundred-fifty students attended the Mr. and Ms. Eastern Pageant, and there were 85 parade entries, 37 registered entries in the team challenges, 14 contestants in the Homecoming Pageant, and 20 teams in the bed races. There were significant participation increases in all events. � Increased collaboration with others on campus to provide a variety of campus events. The Office of Student Activities co-sponsored and/or collaborated on 44 events this past year. Examples include: Road Trip Nation and First Weekend. � Eagle Entertainment and Do Battle hosted the first-ever Mixed Martial Arts (MMA) event on a college campus in Washington. An estimated 1,300 people were in attendance. � Collaborated or facilitated nine programs that promoted diversity education: LGBT Real World Lecture, Movie "Precious" and Discussion, Drag Show, Cultural Explosion, Poetry Slam, Student Leadership Conference workshops, Spring Concert Series, visit from Geshe Thupten Phelgye (emissary to the Dalai Lama), and Building Community Bridges forum for all Greek chapters. Goals In2010-11StudentActivitieswill: � increase Eagle Entertainment event attendance by 5 percent. (10,000 to 10,500); � increase the number of students attending Student Leadership conference by 20 percent (130 to 156); � increase the average GPA of students involved within the SFL Community by .05 each quarter. (Fall, 2.86) (Winter, 2.9) (Spring 2.83); � increase number of events collaborate on with other departments and programs by 10 percent (44 to 49); � increase amount of Diversity Education-related programming by 20 percent (9 to 11); � identify and assess retention and satisfaction of the students who are attending OSA events through a student ID scan reader; and � develop learning outcomes for our programs. 36 Getting Involved! Student Feature: Arden Rios As a senior at Renton High School, Arden knew she wanted to be a teacher and was attracted to Eastern Washington University, Western Washington University, and the University of Portland. She chose Eastern because of its small class sizes and the sense of community she felt during her on-campus visit. "It was Arden Rios, student important to me to be more than a number and have the opportunity to make a difference," she said. Her freshmen year, she lived in Dressler Hall and regularly attended Eagle Entertainment events (WYSIWYG's) on Thursday nights. "The WYSIWYG events were a great way for me to meet people and have the college experience. Many of the people I met living on campus and going to WYSIWYG events are still my friends today," she said. During her junior year, she was one of six women who founded Sigma Lambda Gamma National Sorority, Inc. on Eastern's campus. She wanted to start this sorority on campus because she believed in their values and focus on multicultural sisterhood, philanthropy, and empowering women in higher education. "The thing I have enjoyed the most about being a founder of Sigma Lambda Gamma 37 National Sorority, Inc. is that I have learned a lot about professionalism, time management, friendship, and how rewarding it is to start something big," Arden explained. Opportunities continued to come Arden's way as she became involved as an orientation leader, helping incoming freshmen during those critical first few days on campus. This past year, she has worked in the Office of Student Activities, as an activities specialist. In this leadership role, she has coordinated a Sunday movie program for students with families and the Cheney community. Additionally, she organized Neighbor Festival, which brought 130 local businesses, non-profits, and EWU departments/ organizations to campus, which allowed her to build relationships with professionals on and off campus. When asked what these leadership opportunities have meant to her she said, "The support network that I have been able to build with students, staff, and faculty through these opportunities have helped me achieve my goals of graduation. I appreciate the opportunity in my last year at Eastern to pay this forward to other students to help them reach their goals." Upon graduation, she hopes to teach history at a high school, in an urban low-income area, because her teachers at Renton inspired her to pursue higher education. She wants to give students the little push that helped her take the next step. When asked what advice she would have for current and future students Arden said, "My advice to EWU students is to get involved in some type of club on campus, because the connections and opportunities open up so many doors for you." OfficeofStudentRightsand Responsibilities Mission The Office for Student Rights and Responsibilities (OSRR) supports the academic mission of the university by providing programs and services designed to meet the educational and developmental needs of students in relation to community standards, conflict management and resolution, civility, academic integrity, and cultural pluralism. The OSRR promotes and enforces campus policy designed to foster a positive and safe learning community. OSRR respects the integrity of students by protecting student rights and insuring fairness in the enforcement of university rules, policies, and regulations. The OSRR also serves as a resource to the entire university community regarding conflict management and resolution, providing programs and services geared towards promoting the development of critical life skills. Service Indicators Number of students seen for Code of Conduct violations Student contacts with the Victim's Advocate Presentations and training programs offered Participants in training programs Conduct violations related to alcohol Conduct violations related to assault Conduct violations related to threats and harassment Conduct violations related to theft Number of suspensions Number of expulsions Repeat offenders 09-10 350 77 96 3,119 162 19 2 41 3 0 60 Services and Programs � Behavioral integrity/Student Code of Conduct enforcement � Civility and character development � Academic integrity assistance to Academic Affairs � Conflict resolution � Student advocacy and referrals � Victim's advocate service Goals In2010-11theOfficeofStudentRightsand Responsibilitieswill: � increase collaborative efforts by 5 percent with various departments in programming and services for students. (i.e., Green Dot, Alcohol and Drug programs, Secret Stalker, Don't Cancel Your Class program); � develop a tiered case management system with Housing and Residential Life to increase responsiveness and timeliness to lower-level conduct violations; � review strategies for responding to alcohol and other drug violations; � reduce time spent working on conduct case file creation, management and tracking through the implementation of the Student Conduct Management Program � Maxient; � decrease the rate of repeated student conduct code violations by 10 percent; and evaluate and increase student awareness. Unit Achievements � There was a 28 percent decrease in alcohol violations for the year. � OSRR partnered with the Dean of Students' office to purchase a student conduct management program. This enables both offices to track student conduct and behavioral concerns through one management system. The program will provide faster data collection options. � The Violence Prevention/Victim's Advocate partnered with Health Wellness and Prevention and rolled out the "Green Dot" bystander program. The program educates students about sexual assault and intimate partner violence. The program trains students, faculty and staff on how to be an active bystander and to safely intervene in situations to keep the university community safe. � The department collaborated with Health Wellness and Prevention to provide onsite alcohol and drugs assessments for students through Colonial Clinic. This provides students an option to have an assessment on campus instead of going to an alcohol or other drug assessment center in Spokane. 38 Contractual Student Services StudentMedicalServices (RockwoodClinic) Eastern Washington University contracts for student medical services with the Rockwood Clinic. Students registered for six or more credits in fall, winter and spring quarters participate in this program that provides a basic level of ambulatory health clinic services at any Rockwood Clinic in Cheney, Medical Lake and Spokane. Services � Treatment of illnesses and injuries (minor and uncomplicated on an outpatient basis) � Minor surgical procedures � Basic laboratory testing � General x-rays for acute problems � EKG � Limited physical therapy (with co-pay) � Immunizations � Allergy shots (with co-pay) � Psychiatric evaluation � Nutritional consultation (with co-pay) � Women's health Service Indicators Students seen Visits Average age Cheney location Main clinic location/Spokane Other locations 09-10 4,777 11,199 23 78.9% 11% 10.1% Sample presenting issues: Communicable diseases/vaccinations Respiratory problems Ill defined conditions Injury/ poisoning Genitourinary Sexually transmitted diseases Musculoskeletal complaints/disorders Infectious/parasitic diseases Skin/subcutaneous Diseases of the nervous system Mental disorders 29.9% 18.7% 14.4% 7.3% 6.6% 6.6% 4.8% 4% 3.1% 2.8% 2.5% 40 CampusChildcare(YMCA) Childcare services are provided by the YMCA of the Inland Northwest in the campus childcare facility, a university-owned building. The program is licensed by the state to serve up to 194 children. Services are available to students, with limited open seats for the children of faculty and staff. Students receive a discounted rate. Service Indicators Total enrollment (high) Number of EWU student families using service Number of EWU faculty/staff families 09-10 171 64 12 Enrollment breakdown Infant Toddler Walker Pre-Kin Preschool After school care 22 35 46 14 29 25 Services � Childcare for children ranging from 6 weeks to 10 years of age � Full-time and part-time child care, including after-school care � Includes a state-funded, four-year-old classroom - ECEAP � Lead classroom teacher credentials must include an Early Childhood Education degree or experience and State Training and Registry System (STARS) certification. � Flexible scheduling in 3-hour blocks (rather than a minimum of full day or half day sessions), to provide flexibility for the unique needs of university students � Enrichment programs, such as Scholastic Book Fair, open house and socials � Multicultural programs for students � Parent Involvement Committee 41 To view this document in an alternative format, please visit www.ewu.edu/About/Administration/Student-Affairs.xml or call 509.359.6015. 21338 / 12.10


text:
British boxing hot-shot Amir Khan has broken into the prestigious Ring Magazine's latest lightweight ratings. The Commonwealth Lightweight king, already ranked at #6 in the WBO and #9 by the WBC, destroyed former Champion Graham Earl earlier this month in a stunning 72 seconds to earn his #8 position in the Bible of Boxing..
Khan, 21, is one place in front of Zahir Raheem, who holds a win over Mexican great Erik Morales, and is just below potential opponent Yuri Romanov the European Champion.
At #6 is Australian warrior Michael Katsidis, the Interim WBO World Champion, who defeated Earl in an all-out war at the beginning of the year and Ring Champion is Joel Casamayor.
"This year has probably been the best of my career and I'm really looking forward to 2008," Said Khan who headlines the ExCeL London on Saturday 2nd February.
"It's great to be recognised by the highly respected Ring Magazine and I'm looking to climb their ratings with each performance and eventually get one of those great Ring Belts that Joe Calzaghe and Ricky Hatton have,"
"My skill, strength and power is improving with every fight and I believe that I can beat any of those guys in the division,"
"I've had a great ending to the year with the Earl victory, I'm unbeaten in fifteen fights and the Commonwealth Champion, I'm ranked in the top ten of the WBO and WBC and now the Ring Magazine and I'm really excited by what next year holds for me."
Tickets for the 'The Wrath of Khan', priced at £40, £50, £75, £100, £150 & £200, are available from See Tickets on 0870 060 3794 and online at www.seetickets.com
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text:
PhilHealth expands outpatient benefits
Philhealth recently made changes in the implementation of its outpatient benefit package (OPB) — now Primary Care Benefit 1 (PCB1) package — for sponsored members, consistent with the health care reform objectives of Universal Health Care.
The old OPB package covers specific primary preventive care and diagnostic services in health centers for a particular period, which PhilHealth pays through per capita payment scheme. The amount of coverage per capita is P300 and the basis for payment depends on the number of sponsored members in a local government unit.
The PCB1 package covers primary preventive care and diagnostic services. But covered diagnostic services now include tests for lipid profile and fasting blood sugar, and drugs and medicines for outpatient treatment of asthma, upper respiratory tract infection or low risk pneumonia, acute gastroenteritis with no or mild dehydration and urinary tract infection.
Under the primary preventive care, three services are now considered under the package – clinical breast exam, visual inspection with acetic acid and blood pressure measurement. PCB1 still covers sponsored members under the National Household Targeting System for Poverty Reduction (NHTS-PR) and sponsored members subsidized by legislative, local government and private sponsors. But this time, coverage now extends to PhilHealth members under the overseas workers program (OFW) and organized group (OG).
PhilHealth encouraged all sponsored, OFW and OG members and qualified dependents to approach the health center near them and enlist on or before June 30 so they can be profiled and apprised of their entitlements under the package.
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c/o Philippine Daily Inquirer Chino Roces Avenue corner Yague and Mascardo Streets, Makati City,Metro Manila, Philippines Or fax nos. +63 2 8974793 to 94


text:
by Tova
MFor Men
Please enter a valid e-mail address.
- Design House: Tova
No reviews written for this product
I got this a long time ago trying to make it last longer,Please get it back in stock,I love it and everyone that smells it does toooooooo.. It is awesome!
Written by Martha Jarrett on June 28, 2012Read Review details ►
Got to get this back in stock, this is the GREATEST smelling cologne for men. Smooth, subtle, and elegant.
Written by Jo Ann on June 13, 2010Read Review details ►
Tova for Men - I can only describe it as a "delicious" scent. My husband gets compliments all the time when wearing TOVA, even from people who do not know him. Please hurry and restock!
Written by Dallas Girl on January 20, 2010Read Review details ►
5+stars Tova Signature! Have wirn it for years and every time, compliments from unlikely people as well as from those I love. Was very disappointed that QVC did something to the formula that make it fade and I can't wait to buy it from this source. Soon, I hope. Stock it at all times, please. Fellow ladies, you will love it anytime, anywhere!
Written by iammoiam on November 20, 2009Read Review details ►
Tova is my absolute favorite smell...people know when I am around as they find it so recognizable. I am so glad to find the original scent here at FragranceNet! You won't be disappointed
Written by Julie on November 08, 2009Read Review details ►


text:
Thanks for dropping by! We are Fuel Broadband and we deliver services that help
make ordinary lives extraordinary.
We're called Fuel Broadband because we believe broadband is the fuel of everyday
life. The fuel that helps us speak, surf and share. The fuel that helps us smile.
It helps us in our labours. It helps when we learn. It can even help us to love
We believe in honesty, simplicity and clarity. And we practice what we preach. That's
why our phone and broadband packages are clear and affordable.
"I like hassle", said no one ever. That's why we've made it an absolute doddle to switch from your current broadband service to us. Just choose one of our packages and we'll get you up and running in no time at all.
Our latest awards and recognition from professional organisations
for our communication services
The E3 Awards are designed to recognise successful and innovative businesses from
all sections of the North West community
The BIBA awards (Be Inspired Business Awards) are Lancashire's biggest business
awards, commending local businesses for their achievements.
These annual awards recognise top individuals, products and organisations in the
Pendle community.
This award is part of the Government's drive to increase entrepreneurial activity
in the UK
Sister brand to What Mortgage, The Money Pages celebrated for the 16th year the
very best businesses in the UK's personal finance market as voted by consumers.
This award is part of the Government's drive to increase entrepreneurial activity
in the UK.
The E3 Business of the Year Awards, reward business excellence in the North West.
The Red Rose Awards are designed to celebrate Lancashire businesses. They aim to
provide the best possible platforms to promote success and to encourage inter-trading
in the country.
*Promotion: Free activation and 3 months free broadband available to new Fuel Broadband customers only. Broadband package charged at £4 per month after 3 months. Offer ends 31st May 2015.
^Existing Home Phone Customer Upgrade Promotion: Free activation and 12 months
free broadband available to Fuel Home Phone customers only who signed up for their
initial Home Phone package prior to 1st October 2014).
Fuel Broadband Package: Package prices are shown inclusive of VAT at 20%.
A 12 month contract applies. Customers preferring to receive a paper bill are charged
an additional £2.25 per month. Customers paying by means other than Direct Debit
will be charged an additional £2.25 per month. Rates are shown in pence per minute,
inclusive of VAT. All rates are charged per minute and are rounded to the nearest
penny. For all non-inclusive calls a call set up fee of 14.5p applies. The rates
shown apply from fixed line phones. Tariffs are effective from 1st October 2014
and are subject to change as specified in the Fuel Broadband Terms and Conditions.
Terms and Conditions apply. †A one-off £7.95 router postage & packaging
fee applies.
Fuel Home Phone Package: Package prices are shown inclusive of VAT. A 12
month contract applies on calls package and line rental. Customers preferring to
receive a paper bill are charged an additional £2.25 (incl. VAT) per month. Customers
paying for the service by means other than Direct Debit will be charged an additional
£2.25 (incl. VAT) per month. Rates are shown in pence per minute, inclusive of VAT.
All rates are charged per minute and are rounded to the nearest penny. Tariffs are
effective from 1st October 2014 and are subject to change as specified in the Fuel
Broadband terms and conditions. A call set up fee of 14.5p applies for all non-inclusive
calls. The rates shown apply from fixed line phones. Fuel Broadband Terms and Conditions
Evening & Weekend UK Landline Calls: Our free UK Evening & Weekend calls
are available between 6pm to 8am weekdays and between 6pm Friday and 8am Monday.
Maximum call duration is 90 minutes per call but to keep speaking simply hang up
and redial before the 90 minutes is reached to avoid our standard call rates.
Unlimited UK Landline Calls: Maximum call duration is 90 minutes per call
but to keep speaking simply hang up and redial before the 90 minutes is reached
to avoid our standard call rates.
Broadband Speed: We give you the fastest broadband your phone line can handle.
The exact speed you get depends on the quality of your phone line and where you
live. Package only available in Fuel Broadband network area. No traffic management
or download limits apply for Fuel Broadband packages.
New line installation: All new line installations will carry a charge of £59. Any subsequent visits required by the engineer will be charged at the standard engineer rate of £59 per visit. If the wiring, socket and routing from the exchange to your property are not intact then an engineer may be required to visit and the reactivation of your line may be chargeable. In the event that you are not at your property to allow the engineer to gain access on the day of your agreed engineer appointment you will be charged a missed appointment fee of £59.
You warrant that you are at least 18 years of age and you will be financially responsible
for the Fuel Broadband services you register for within this website (including
any use made by you in respect of any persons for whom you are legally responsible
or by any person for whom you are legally entitled to act) and for any other person's
use of this website through your IP address. You also warrant that any person using
this website through your IP address will give accurate and true information when
registering for a Fuel Broadband service.
Amazon Gift Certificate:**Amazon.co.uk is not a sponsor of this promotion.
Gift Certificates ("GCs") may be redeemed on the Amazon.co.uk website or affiliated website
towards the purchase of eligible products listed in our online catalogue and sold
Amazon.co.uk or any other seller selling through Amazon.co.uk. GCs
cannot be reloaded, resold, transferred for value, redeemed for cash or applied
to any other account. Amazon.co.uk is not responsible if a GC is lost,
stolen, destroyed or used without permission. See www.amazon.co.uk/gc-legal for complete terms
and conditions. GCs are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP
of Amazon.com, Inc. or its affiliates.
§Chromecast legal bit: Minimum Requirements - Subscriptions may
be required to use with certain content providers. Casting optimised for selected
apps only. Requires Wi-Fi. Chromecast is compatible with WiFi-enabled Android 2.3+
smartphones and tablets; iOS 6.0+ iPhone, iPad and iPod; Chrome for Mac® and Chrome
for Windows®; and ChromeOS. Mirroring is available on most Android devices. More
information is available on the Chromecast help centre. Broadband speed content provider
- Selected app streaming performance over the Internet may require minimum
download speeds. Please contact the individual content provider to confirm the download
speed requirements for their app.
Requires HDMI port on your TV.
^Fuel Broadband and Mad Max: Fury Road Customer Promotion Terms and Conditions
1) There be will be 3 main prize winners. Each of these winners will receive one
private screening of Mad Max: Fury Road, seating up to 15 at Warner Bros. Pictures
Headquarters in Holborn, London plus £100 spending money. Travel expenses and refreshments
are not included. All attendees must be aged 18 or over. The £100 spending money
will be sent via cheque using the name and address provided.
2) X15 runners up will receive a MAD MAX Trilogy discset on DVD. X15 runners up
will receive a MAD MAX: FURY ROAD merchandise set (containing x3 promotional items:
a t-Shirt, a baseball cap and a bumper sticker). All prizes are subject to availability
and details are accurate at the time of print. If a prize stated is unavailable
or discontinued, then Warner Bros can replace this prize for a prize of similar
or equal value.
3) This competition is open to all residents of the UK (aged 18 or over) except
for employees, and agencies of Warner Bros. Pictures and Fuel Broadband.
4) To enter you must be a Fuel Broadband customer, visit www.fuelbroadband.co.uk/win
& enter your details.
5) Entrants must supply a UK daytime phone number, a valid email address, and a
fuel broadband account number. Only one entry is valid per person.
6) Closing date for entries is 31st May 2015.
7) Late, incomplete or incorrect entries will not be accepted. The Promoter accepts
no responsibility for late, incomplete, incorrectly submitted, incorrect answers,
corrupted or misdirected entries, network failure or delay. Proof of transmission
will not be accepted as proof of receipt. Entries must not be sent through agencies
or third parties.
8) Prize winners will be picked at random by an independent person from all entries
by 1st June 2015.
9) The winners will be notified by phone & email within 7 days of the closing date.
Once the first drawn winner has been contacted they will have 5 days to respond
to the correspondence. If we have not heard back by then we will assume the prize
has been forfeited and another will be drawn and so on and so forth until all the
winners have been found.
10) No cash alternative is available; prizes are non-transferable and non-refundable.
11) The exclusive private screening of Mad Max: Fury Road is to be taken on a weekday,
with film start times between the hours of 12 Midday and 7pm. Weekends and Bank
holidays are excluded. The time and date of the screening is subject to availability
and must be booked in advance. Film certification restrictions apply.
12) The prize excludes food, drink, travel, personal expenses and anything not expressly
included in the prize. The Promoter and its associated agencies and companies will
not be liable to any prize winner for any loss (including, without limitation, indirect,
special or consequential loss), expense or damage which is suffered or sustained
(whether or not arising from any person's negligence) in connection with this promotion
or accepting or using the prize.
13) Warner Bros. Pictures cannot be held responsible if the screening is cancelled
or details changed due to unforeseen circumstances which are beyond their control.
In this event the screening will be re-arranged.
14) By entering this prize draw, entrants will be deemed to have accepted and agreed
to be bound by the conditions.
15) By entering this competition, winners agree to their names being published on
digital and social media communications for promotional purposes.
16) The winners of the runners up prizes must allow 28 days for delivery of the
prize from the day that they provide the promoter with their delivery details. Delivery
will be via 2nd Class Post. The promoter cannot be responsible for lost items.
17) The judge's decision is final and no correspondence shall be entered into.
18) The promoter is: Fuel Broadband 1st Floor, Bishopsgate Court 4-12 Norton Folgate,
London, E1 6DB