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Earnings for Grocery Stockers in the United States come in at around $9.30 per hour on average. The income range spans the entire spectrum between $7.58 per hour and $13.49. This group's pay is mainly influenced by geographic location, followed by career duration and the specific company. Though the majority of Grocery Stockers do not report high levels of job satisfaction, most are moderately content with their role. Grocery Stockers who took the survey are largely men, dominating at 87 percent. While some workers in this profession — half — do not have any health coverage, close to one-half do receive medical benefits and over a third have dental insurance.
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Positions as grocery stockers are available at a variety of grocery stores, though the size of teams and available openings depend on the size of the employing store. Some grocery stockers may work in a relatively independent position, while others need to coordinate with other employees performing stocking duties. Most of the stocker's work consists of receiving and stocking items carried by the store, as well as performing tasks such as cleaning the store, ensuring prices are accurately displayed, removing expired products, and setting up displays.Read More...
Work hours for the position vary depending on the opening, but it is common to work weekends, evenings, and holidays in many cases. Grocery stockers work in an indoor environment, but exposure to outdoor shipping docks may be necessary; depending on the location of the store, exposure to hot or cold temperatures may also be expected. With safety protocols and procedures in place, safety and risk-related issues are generally minimal.
This position may require a high school diploma or equivalent. Experience is not usually required, but the ability to lift and handle products is important. In addition to this, basic math skills and superior customer service skills are also expected. Time-management skills, including not being late or wasting time on the clock, are required as well.
Wal-Mart Stores, Inc, The Kroger Company, Food Lion, Publix Super Markets Inc, and Whole Foods Market, Inc. are among the top companies that take on many Grocery Stockers. Grocery Stockers seeking a sizable paycheck can earn the most at Safeway, Inc., where the average salary comes to $25K.
Not only do salaries lack room to grow — pay ranges from $16K to just $23K — but Food Lion offers the lowest pay in town to boot, with a median paycheck of $19K.
Grocery Stockers note just a narrow range of job skills. Order Inventory and Customer Service are considered valuable skills and can increase employee pay. Employees educated in Customer Service are typically practiced in Order Inventory, too.
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Folks with fewer than five years of experience take home $19K on average, and those who have worked for five to 10 years see a bigger median salary of $22K. People with 10 to 20 years of experience make an average of about $27K in this role. Survey participants with more than twenty years of experience only make around $26K on average, though; this group reports a lower median than the one claimed by mid-career individuals.
Rated 3 out of 5
based on 83 votes.
13 %
87 %
|Medical: 49%
|Dental: 35%
|Vision: 27%
|None: 49%


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WMU International News - Summer 2013
In this summer issue of WMU International News we are featuring the global engagement efforts of the faculty, students and staff of Western Michigan University's Haworth College of Business.
Dear Friends, In this summer issue of WMU International News we are featuring the global engagement efforts of the faculty, students and staff of Western Michigan University's Haworth College of Business. Under the direction of Dean Kay Palan, the college is a campus internationalization leader through a faculty dedicated to ensuring its graduates are real-world ready. The founding of a Global Business Center in spring of 2010 provided a focal point to support ongoing and expanded efforts to internationalize the curriculum, faculty and students through a broad range of opportunities, including research support, international internships, study abroad programs and scholarships, conferences, partnerships and a speaker series. In this issue, we've included stories about new and expanded partnerships in China; the college's Doing Business in China study abroad program led by Dr. Roger Tang, professor of accountancy and Upjohn Chair of Business Administration; Sawan Kapoor, a 2001 graduate of the college, who earned the title of CEO by the age of 30; the differences between Western and Islamic banking principles explained by Dr. Inayat Mangla, an internationally recognized expert on global financial markets; and, much more. We appreciate your interest in Western Michigan University and the Haenicke Institute and we welcome your comments about WMU International News. Please write us at: email@example.com. Best regards, Bassam Harik Vice Provost Haenicke Institute for Global Education We would love to hear about noteworthy accomplishments from our extremely talented WMU students, alumni, and friends: Share Your Story Contents 12 27 24 4 Dong-A University President Dr. Kyoo-Hyang Cho and Dean Kay Palan following the signing ceremony in Busan, South Korea. 18 4 8 Business without borders: Ensuring Business Broncos are real-world ready Early under-achiever becomes CEO by 30, now runs large multinational 8 12 16 Doing Business in China offers inside look at world's 2 largest economy nd Internship nets national recognition for Croatian-born undergraduate 28 Editor Margaret von Steinen 16 18 20 24 27 28 Complexities of global banking and finance unraveled by business professor from Pakistan ESL program one sum in degree equation for Chinese accounting major Design Linjia Jiang Production Staff Jonathan M Collier WMU International News is published three times annually in the fall, spring and summer semesters. Christ University twinning student learns independence on way to degree Canadian business major at home on Bronco ice Global studies major preparing for career in China Business without borders: Ensuring Business Broncos are real-world ready H elping Business Broncos develop a global mindset and competencies specialized areas of business and 500 graduate students studying business administration (MBA) and accountancy (MSA). All undergraduate and graduate business students take required courses that focus on global business. The college is served by about 90 full-time and 30 part-time faculty, most of whom are actively conducting research in the United States and abroad. As a continuing effort to broaden the college's internationalization efforts and fulfill its mission of providing global engagement opportunities for students, Palan and Dr. Mike Tarn, chair of the Department of Business Information Systems, traveled to Asia last year to visit nine universities, including existing academic partners and to forge new partnerships. "Our primary goal was to strengthen established relationships with some universities through formal agreements and to initiate new partnerships with other universities," Palan said. "The purpose of these relationships is to in preparation for careers in an economically interdependent and highly networked business world is one of the main goals Dean Kay Palan and the faculty have set for graduates of Western Michigan University's Haworth College of Business. A global leader in business education, the college currently enrolls a diverse population of nearly 4,000 undergraduate students majoring in 16 4 further the globalization mission of the college by making it easier for international students to study business here, creating more opportunities for our students to study abroad, and forging cross-cultural research opportunities for our faculty." The trip resulted in four new memoranda of understanding and two undergraduate study agreements that Palan believes will lead to increased internat ional student enrollment for the business college and new destinations for Business Broncos heading overseas to earn academic or internship credits. Visiting the campuses gave Tarn and Palan the opportunity to meet with administrators and faculty face-toface and to closely review the courses and resources available to business students considering studying abroad in Asia. "Quite a few of the schools we visited are highly ranked," Palan said. "The Inner Mongolia University of Finance and Economics is an emerging university in Hohhot, Inner Mongolia— the fastest growing area in China. Sichuan University and Wuhan University are top-10 universities in China, and Southwestern University of Finance and Economics is the top university in business in west China. Dong-A University is a wellknown private university in Busan, South Korea. National Chung Cheng University, in southern Taiwan, is a strong research university, whose The college is among an elite group of fewer than 5 percent of business schools worldwide that are accredited at both the undergraduate and graduate levels by the Association to Advance Collegiate Schools of Business. It is among a select 2 percent of business schools worldwide that have additional specialized AACSB accreditation for their accountancy programs. 5 Schneider Hall, home of the Haworth College of Business " Having more international students in our college helps expose our primarily American student population to peers from different cultures, which in turn helps to stimulate dialogue on global business issues, Palan said. " College of Management is working toward AACSB accreditation." Some of the schools Palan and Tarn visited are also interested in developing dual-degree or 2+2 programs as opportunities for their students to study abroad. In these programs, students typically complete two years of study at their home university before enrolling at WMU to complete their degree. "Having more international students in our college helps expose our primarily American student population to peers from different cultures, which in turn helps to stimulate dialogue on global business issues," Palan said. The college is continuing to reap the benefits of the trip with the development of new programs and implementation of agreements, as well as in welcoming faculty and administrators representing these partnerships to WMU. Palan said she will have a hard act to follow when it comes to serving as a host for those visits. "The hospitality we received everywhere we went in Asia was incredible," Palan said. "Our hosts tended to our every need and made us feel extremely welcome. We also enjoyed many opportunities to experience local cultures through tours to visit historical sites, cities, and museums, and to restaurants where we sampled traditional foods. My office and the college's Global Business Center will continue to focus on these and similar efforts." Haworth College of 6 Campuses visited during the Haworth College of Business Asia tour Inner Mongolia University of Finance and Economics Sichuan University Southwestern University of Finance and Economics Wuhan University Jianghan University Hubei University of Science and Technology Dong-A University National Chung Cheng University) Center for American Education Students have the choice of six departments in which to focus their studies: • Accountancy • Business Information Systems • Finance and Commercial Law • Management • Marketing • Military Science and Leadership f Business website 7 Early under-achiever becomes CEO by 30, now runs large multinational executive officer of an international business by the age of 30. A 2001 graduate of Western Michigan University's Haworth College of Business, Kapoor is now the CEO of India's largest decorative lighting company, Kapoor Lighting, which has interests in manufacturing, exports, projects for the hotel, corporate and architect/interior design industry, product distribution through dealerships and a thriving trans-India retail foot print. But he hasn't always been so successful. Kapoor admits he was a mediocre, rebellious high school student—one who missed his first chance to graduate—part of which he attributes to misguided attitudes he developed while growing up in a well-to-do family, F ew people who knew Sawan Kapoor when he was in high school would have guessed that he would someday be a very successful businessman, let alone earn the title of chief despite the best intentions of everyone around him. "I had access to more money and good fortune than I deserved," Kapoor said. "In my final year of high school at a prestigious school in New Delhi, I failed three of five classes and had to repeat the year. I wasn't focused, and it wasn't easy for my parents to get me into a new school. Looking back, it was one of the best things that happened to me. I lost a year, but I gained the spirit of resultsoriented, hard work that is still part of me today." Once Kapoor made it through high school, and inspired by places he had visited with his family, he got the idea that he should study abroad for college. When he told his father he wanted to apply to colleges in the United States, his father said, "No way! I can solve your problems in India, but I can't fly to the U.S. every time you have a problem." 8 Alumni " At WMU, I made friends with a large and internationally diverse community. This included students, teachers, and the people working on campus. I was able to get focused, and the people I associated with on campus were all "doers," not just "talkers." That kind of company drove me to excel in everything I was doing." Sawan Kapoor, class of 2001 " 9 So, they compromised. Kapoor enrolled in WMU's then new twinning program at Christ College, completing his first two years of college in Bangalore, before enrolling at WMU to finish a bachelor's degree. He arrived in Kalamazoo in August 1999 in the first cohort of 21 students to go through the program. One of the largest hurdles Kapoor had to overcome was managing daily life without the constant assistance of parents and servants—he left a life of comfort in India and now had to make his own bed. And, he was homesick. about them and his work. He had created a program that enjoyed 100-percent career placements and offered many paid internship opportunities, with a strong focus on making connections to the real world and the industry. He taught us subject matter that I could use from Day 1 on the job. I was on fire when I got back to Kalamazoo. I threw myself into my studies and began preparing for a career wholeheartedly. I didn't rest." Results of this new-found focus included completing four internships, a study abroad program in Scotland, U.K., making the dean's list every semester, and taking on a leadership position in the Sigma Phi Omega business fraternity. Nearing graduation in early fall 2001, Kapoor received seven job offers and was very optimistic about his post-graduation employment prospects. Then, 9/11 happened. "I was sitting in the Davis Hall cafeteria having breakfast and watching TV when I saw the planes crash into the World Trade Center," he said. "Something horrible had happened, but I did not grasp the magnitude of the moment. The aftermath that followed, watching reporters at Ground Zero interviewing disoriented people and the surge of emotion for the sheer human loss, the hurt pride and dignity of America—it was numbing and very difficult to endure, and I was only watching it on TV. I went to the Bernhard Center later that day and President Floyd (WMU) came up to me and asked how I was doing; he was very courteous and polite and I appreciated the gesture." Every job offer was rescinded, Kapoor believes, because he was an international student with brown skin and would need immigration sponsorship to work in the U.S. "I started to think I would have to go home," he said. Gambino stepped in again, helping Kapoor secure an interview with Daymon Worldwide Inc., a company that is responsible for private label retail products for more than 150 retailers in 22 countries. In December of 2001, Daymon offered him a sponsored position. "It was a great feeling to graduate the next day with a job in hand," Kapoor said. "Daymon Worldwide was an excellent place to work. The hands-on nature of getting stuff done became my DNA, as it was a core value at the company." Kapoor enjoyed five productive years with the company and the opportunity to move around the U.S., working in Rochester, New York, Grand Rapids, Mich., and San Francisco, Calif. He quickly moved from a business analyst role to managerial roles with progressive responsibilities. He racked up several notable accomplishments, including building the Safeway "O" Organics By mere coincidence, Kapoor ran into WMU President John Dunn at the Kalamazoo airport in November 2012 while in town to raise money for a new venture. "I moved into Davis Hall and a wonderful thing happened to me— I met my roommate, Fredrik Kaldeus, who was from Sweden, and we became very good friends," Kapoor said. "I made friends with a large and internationally diverse community. This included students, teachers, and the people working on campus. I was able to get focused, and the people I associated with on campus were all "doers," not just "talkers." That kind of company drove me to excel in everything I was doing." A trip back to India at Christmas allowed Kapoor to see that life had moved on just fine without him and that caving in to homesickness as an excuse to be unmotivated was a waste of time. With less than two years left to complete his bachelor's degree, he realized he must step up his efforts to gain experiences that would help him enter the business world. He decided to major in food and consumer package goods marketing, but by the time he returned to campus, it was too late to submit the required paperwork. Dr. Frank Gambino, the director of the program, learned about Kapoor's interest in the major and made him an offer: "If you are truly interested I can call the Provost and get you in," Gambino told him. "Dr. Gambino was the best teacher I have ever come across," Kapoor said. "He really connects with his students, caring deeply 10 Alumni program, which generated $40 million in year one from 152 items, and a premium line of food products for Meijer, a Michigan-based grocery/department store chain—products sold even today. "Launched in 2005, the Meijer Gold brand of ultra-premium products was the finest in terms of taste in the entire store and provided an unexpected surprise to the customer while ensuring superior profits for the retailer," he said. "I remember touring Spain, France, Germany and the United Kingdom looking for the finest products with a sense of tradition that would delight the Meijer guest. And, of course, it was lots of fun traveling to Europe for a young executive." In California, Kapoor worked in the Safeway Stores corporate office managing all business aspects of alcoholic beverages, among other categories. With the American wine country of Napa and Sonoma just half an hour away, learning more about wine became a passion. He was inspired to transition from food-based corporations to the wine business, leaving Daymon in 2006 to join Palm Bay International, a New York-based company. His first Palm Bay role was to create financial and cultural change in what was a 30-year-old, quarter-billiondollar company struggling to remain profitable. He quickly rose to vice president of enterprise planning and business development, where he was directly responsible for managing a budget in excess of $260 million, all purchasing, supply chain, human resources, information technology, business process design, enterprise reporting, and global business development. When Kapoor was just 30 years old, he was named CEO of Palm Bay's new import and distribution business, Sutton and Maxwell, where he planned, developed, executed, and ran a new direct-to-retail beverage alcohol import and distribution business for company principals. Within two years, Sutton and Maxwell was operating in 11 states and generating $23 million in sales revenue at a staggering net margin of 28-percent. "The great thing at Palm Bay was that all the challenges were very workable because they were all people-related challenges," he said. "I credit campus life and the interactions I experienced at WMU for helping me meet those challenges. It was at WMU that I learned American culture, sensibilities and values. My education propelled me from a $40,000 salary to seven figures in 10 short years. I was living my American dream." Though Kapoor had become very comfortable living and working in the U.S., once his first child was born in 2009 he considered moving back to India. He and his wife decided it would be important for their children to grow up near close relatives, so they packed up and moved back to New Delhi. "While the weave of my fabric was American, the threads were from my motherland, India, and I knew it would be a good decision to return," Kapoor said. The first six months back in India were incredibly tough on Kapoor, who experienced culture shock in reverse. He had gaps in his understanding of popular culture and he did not know the Indian ways of doing business. "I came back to India after so many years away and felt like I had joined the Army," he said. "During those first few months, my personality was deconstructed down to nothing, just like a drill sergeant would do to cadets, and then India helped build me back up again, like a Marine. I started working at Kapoor Lighting, serving in various roles the first 1,000 days to get reacquainted with all the details of running a company in India." The company is in the pro cess of consolidating with Kapoor as its leader— the third generation to run the 65-yearold business founded in 1948 by his grandfather, Om Prakash Kapoor. He said the future looks "incredibly bright" and that he has no regrets about the pitfalls he encountered on his rise to the top of the corporate world. "I am thankful for every single experience I have had, which had to play out in this precise sequence for me to be where I am," he said. "Every failure, every 'no' I ever heard, every disappointment, every rejection—all the negatives were working to help me come closer to being the masterpiece I was becoming. And while this process of continual improvement never ends for any of us, I am deeply thankful for the life I enjoy. It takes a village to raise a child, I had an excellent village around me from the foundation built by family and friends, to WMU, where I came into my own!" 11 offers inside look at world's 2nd largest economy Doing Business in China B ack in 1999 when China was the 5th largest economy in the world, Dr. Roger Tang, Upjohn Chair of Business Administration in Western Michigan University's Haworth College of Business, had the foresight to launch a study abroad program offering an inside look at an economy that had recently been opened up to foreign investment. Twenty-eight students and faculty attended the first offering of Tang's program in July 1999—Doing Business in China—including Dr. Ali Metwalli, a colleague from the business college, who Tang frequently collaborated with on research about financial mergers and acquisitions. "Before 1999, Haworth College of Business had some study abroad programs in Europe, South America and Australia, but never in China," said Tang, who joined the WMU faculty in 1988. "It was a good time to offer a program in China because it had become a global business partner offering lots of opportunities for foreign investment. Our students needed to learn about and see the country that was the 5 largest economy in the world at that time. th Doing Business in China 1999 group The program offers a short-term international experience for MBA and undergraduate students majoring in business, economics, or Asian studies. Offered in cooperation with Shanghai Jiao Tong University and Beijing Jiao Tong University, the program includes seminars on business in China and United States-China relations, corporate visits, culture tours, and sightseeing. The 2013 program runs July 6 to July 19. It is now the 2 largest economy." nd 12 Study Abroad "We will visit with the U.S. Consul General in Beijing and attend a commercial officer's workshop," Tang said. "They deal with commerce and trade issues every day, so they know what they are talking about from a U.S. perspective. Before they go to Asia, most American students think the United States is the center of the universe. Then when they get to China they see that is not true." Corporate visits to Chinese and U.S.-based companies and subsidiaries by program participants in 1999, 2001, 2006 and 2008 have included plant and office tours at Haworth Inc., Coca Cola, Johnson & Johnson, Upjohn/Pharmacia, Hewlett Packard and Eaton Corporation. The 2013 group will visit Haworth Asia Pacific, GE Aviation's joint venture in Shanghai, and several Chinese companies. "There are many opportunities for the students to be introduced to various aspects of doing business in China," he said. Metwalli, a WMU professor of finance and commercial law, who began collaborating with Tang on research projects in 1999, said he was interested in attending the first offering of the Doing Business in China program to fill gaps in his knowledge base about the country and its rapidly expanding economy. Doing Business in China 2001 group "I teach the global business class for the college at the Grand Rapids campus," said Metwalli, who joined the faculty in 1980. "Every student who comes through the MBA program there is required to take that class. Attending Roger's business program in China allowed me to match what I had been reading about and doing research on with a practical experience and to verify the theory and relate that in class." 13 Doing Business in China 2006 group Doing Business in China 2008 group Of particular interest to Metwalli was seeing the many Chinese people who had started small businesses—a relatively new occurrence in 1999. "On the streets, people were starting to sell things on their own," he said. "The van driver told us how he had started his own business to provide transportation to visitors. Considering I was in a communist country, that was fascinating to me. That confirmed the theory that if you modify the business environment in a country you can create a small-business mindset to help move the country from communism to socialism." The group also went on a day trip to Shenzhen, near Hong Kong, to tour a 40-square-mile development featuring an Americanstyle city with homes and yards similar to those in the U.S. In a tour to Hong Kong, Metwalli was able to explore a modern Asian metropolis. "Hong Kong is a non-communistic region of China and one of the biggest investors in China," he said. "I saw huge modern shopping centers and other businesses established in there. These are all lessons I still use in my classroom." Justin Littlefield, a 2007 graduate of WMU's MBA program in finance, participated in the 2006 session of Doing Business in China. He said acquiring a hands-on, overseas international business experience added great value to his degree program and helped him gain perspective that is still useful in dealing with the international aspects of his current role as director of engineering at a large aerospace company. "Dr. Tang's program provides an opportunity to experience Chinese business and culture in a very realistic and fulfilling manner," Littlefield said. "The itinerary was a very well-planned balance of business and culture; every minute of the day had purpose. We visited a wide range of operations—from major state-owned enterprises dealing with cargo cranes and steel, to familiar western companies that have a foothold in China such as GM, HP, and Haworth. Each site we visited provided essential information about their experience in China; some even shared detailed financial data with us. Student participants were also immersed in several cultural activities, such as experiencing the Great Wall, going to museums, enjoying Chinese acrobatic performances, and eating a wide variety of local foods. The trip culminated in the delivery of a research paper and presentation on a relevant topic—I chose to do my project on the mechanics of the Chinese real estate market." Tang works hard to secure grant funding for his program in order to award scholarships to help students finance the trip. Participants of the 2013 program will benefit from grants secured from sponsors and a $1,000 scholarship available for all students through the college's Global Business Center. Read more about the Global Business Center in this article. 14 Study Abroad About Dr. Tang Tang was born in China. His family moved to Burma when he was two years old, where he was raised and he graduated from a high school in Rangoon. When he was 17, he enrolled at National Taiwan University; after graduation, he worked in Taiwan for about five years. Due to increasing opportunities to study overseas, Tang came to the United States to complete an MBA at Eastern New Mexico University, and then moved on to earn a Ph.D. from the University of Nebraska in 1977. His first professorship was at McGill University in Montreal, Canada, where Tang taught for three years, followed by an eight-year stint at the University of Calgary, serving as chair of the accounting program for the last two years. "Then, I began trying to find an America university to teach at so I could return to the U.S.," he said. "I was happy to be offered an endowed chair professorship from WMU's business college. In July, I will join WMU's 25year club—it has been quite a journey." For more than 30 years, transfer pricing and mergers and acquisitions in greater China, the Middle East, North America and the United Kingdom have attracted Tang's interest. He has published six books and numerous articles on transfer pricing, accounting in developing countries, business chair professorships, and mergers and acquisitions. While on sabbatical in spring 2012, he spent three months conducting research at National Chung Cheng University in Taiwan and wrote two articles for Chinese journals. He also mentored some Chinese graduate students. "I enjoy writing for journals and working with Chinese academicians on both sides of the ocean," he said. Thirteen students—nine graduate and four undergraduate—comprise the group Tang will escort to China in July for the fifth session of Doing Business in China. He anticipates some will stay in touch as their career paths roll out, which often occurs, and they better understand the value of participating in the program. "One former WMU student started up a business in China, got married, and is still living there," Tang said. "It is so gratifying when you see cases like that and a student tells you, 'this really changed my life' and you see that it did." 15 Internship nets national recognition for Croatian-born undergraduate W hen Sara Simic's parents carried her as a baby out of wartorn Croatia in the early 1990s, they never imagined their "Sara fit that profile exactly," Curkovic said. "She built strong and lasting relationships with her Stryker colleagues and worked with people who, like her, are driven to make a difference. Stryker has done an exceptional job of offering the tools, responsibility, guidance and freedom students need to succeed moving forward." daughter would achieve national recognition in her new home— the United States—before she had graduated from college. Building on the entrepreneurial spirit she learned watching her parents creating a new life for their family in Michigan and the very successful home-based dental supply business they launched, Simic, a senior in Western Michigan University's Haworth College of Business, sought out a challenging internship in spring 2012 to fulfill a requirement of her degree program in Western Michigan University's Haworth College of Business. As part of her plan to double-major in food and consumer package goods marketing and integrated supply management, Simic landed a coveted three-month internship with Stryker Instrument, a Kalamazoo-based, global leader in medical supply. Her determination earned her unexpected recognition when she worked with a third-party company, to develop a sales enablement tool for Stryker's neuro, spine, ear, nose and throat division, which includes 150 sales representatives. Sales enablement tools are designed to help sales staff gain easy access via the Internet or a smart phone to specific product information while meeting with prospective clients. Stryker has a long-standing relationship with the Haworth College of Business and has always been a career destination for engaged, passionate and talented students from the college, says Dr. Sime Curkovic, director of WMU's integrated supply management program. To get her project off the ground, Simic sat down with about 20 employees from all departments in NSE (finance, consulting, R&D, product managers, etc) regarding what they would like to see in the tool. She then worked closely with a Chicago-based software company and painstakingly designed the product from the ground up. Her ideas first materialized as sketches on paper of what a home page would look like. Menus appeared; tabs took form. "I presented that to a few people and they liked it," says Simic, a graduate of Lake Orion High School. "I went to the third-party's 16 Student Life headquarters in Chicago and told them, 'This is what I want.' A few months later, after a lot of hard work, I made it come to life. It came to life exactly how I drew it." To test her ideas, she presented the tool in August 2012 to sales reps from across the country at Stryker's mid-year meeting, the halfway point before the company's national sales meeting. She gave reps a teaser of what was to come. They were excited. Then she formed a smaller "beta" group to gather constructive feedback to improve her design before launching the tool. About 30 people in the sales force volunteered, helping Simic fine tune her ideas over the next four months. "I really worked closely with them," she says. "They gave me good feedback on what I needed to add, certain types of videos and other suggestions." Another consideration for Simic was regulatory compliance; she had to make sure every aspect of the tool met the letter of the law. Each sales representative needed their own user name and unhampered access in time for the company's national sales meeting in January 2013 in Scottsdale, Ariz., so they could follow along on their iPads during her presentation. "I was thrilled to see the reactions of the sales force and the vice presidents and managers who also attended my session—more than 130 people," Simic said. "They said that they've never seen an intern do so much work and have such an impact on a company. So that was really great to hear. I couldn't be happier about my experience interning at Stryker." Simic started the full-time project in May 2012. When she wasn't close to completing the project within the anticipated three-month timeframe, the company let Simic stay on as a part-time contractor to see the project through to launch. She continued to work on it 20 hours a week while attending WMU full time over the 2012-13 academic year. "The site I developed provides a one-stop shop for pretty much everything a sales rep might need to make a sale," she said. "They can search for a brochure, look up information, create a presentation kit for a particular client, or brush up on their anatomy or clinical knowledge. It was quite a challenge at first, because I didn't know anything about the business to begin with—it was a big learning experience." Simic continued working at Stryker until May 1, 2013, when she moved, temporarily, to Los Angeles, Calif. for a six-month, co-op position at Johnson & Johnson, working in the supply chain field. She said study abroad experiences she gained at WMU have given her the confidence to work in corporations that are conducting business globally. Simic participated in two, short-term WMU business abroad programs: Global Business in Thailand and Japan in summer 2011; and, Business Down Under (Australia) in summer 2012. "I want to work for an international corporation for my career, which is one of the reasons it was important for me to study abroad," Simic said. She plans to return to the campus she was drawn to based on word-of-mouth recommendations for the spring 2014 semester and graduate in April, 2014. "I chose WMU because I heard that the business college had a very special marketing department," said Simic, who plans to eventually earn a master's of business administration. "The program offers a great way to dig deep, which I heard about in high school from people who came to WMU and were doing well. I love the campus, and I feel more at home at WMU than I would expect to feel at a school like Michigan State. I look forward to working in the global business world and moving up the ranks as fast and as far as possible." 17 Complexities of global C aptivated by the economic culture he encountered in the mid-1970s Over the course of his nearly 30-year career at WMU, Mangla has been the recipient of three Fulbright awards, one of which took him back to Pakistan in 2010 to conduct research on Islamic finance, banking and financial markets in emerging countries. He spent one semester as a visiting professor and Senior Fulbright Fellow at the Lahore School of Economics and presented several seminars, including one titled, "Islamic Banking and Finance." Mangla's proposal was originally awarded funding for July 2001—an offer which was retracted in the aftermath of 9/11, and he instead spent his sabbatical in Dubai, UAE. "Pakistan was a wonderful country in the 1960s and early 1970s and a close ally of the U.S.," Mangla said. "It was typical to have 50 to 60 Fulbright scholars from Pakistan come to the U.S. each year. When Zulfikar Ali Bhutto was in power, he forged relationships with China, and relations with the U.S. began to deteriorate; relations have been on and off ever since. Nevertheless, Pakistan played a bridging role in the famous, secret visit of President Nixon to Beijing in 1973. I was interested in going back to Pakistan because it was strategically important to the U.S. and I believed the U.S. had two options about how to proceed—ignore Pakistan, or use every opportunity available to keep delivering the sermon about the positive aspects of democracy and western values." Mangla has made five visits to Pakistan on behalf of the University, often leading a delegation of faculty and administrators interested in establishing new research and educational partners. In 2000, Mangla led a seven-member deleg at ion that included WMU's provost at the time, Dr. Timothy Light, on a visit that resulted in the development of a twinning program in collaboration with the University of Lahore. "We welcomed the first group of nearly 40 Pakistani students to WMU's campus unraveled by business pro while studying in the United States as a Fulbright Scholar, Dr. Inayat U. Mangla, a native of Lahore, Pakistan, joined Western Michigan University's faculty in 1985 and has become an internationally recognized expert on global financial markets. After earning his Ph.D. at Michigan State University in 1977, Mangla returned to Pakistan to teach at Quaid-i-Azam University, Islamabad. Three years into that position, Mangla became concerned about the ideological direction QAU was being pointed to by the then Chancellor of QAU and the President of Pakistan 'General ZiaUl-Haq' a military dictator. So, he resigned and moved to Toronto, Canada. He taught business economics there for a few years at York University, before moving his family to Kalamazoo in 1985 to become an assistant professor of finance in WMU's Haworth College of Business. 18 Research in fall 2001," he said. "The program was very successful through 2005, when it was suspended due to complications caused by the wars in the Middle East." An avid researcher, Mangla has already presented five papers in 2012-2013. He has published more than 45 articles in various journals, including the "Journal of Asia-Pacific Business," "Financial Analysts Journal," "Journal of Financial Strategic Decisions," "Journal of Applied Economics," and "Pakistan Development Review." His principal teaching areas are financial markets, quantitative finance, capital markets, and financial management. His Mangla. "These five years have been the roughest since the Great Depression. As a policy response to these economic disasters, the stock market crashed resulting in poor economic performance in the U.S. and countries on the west side of the Eurozone. There are five central banks in control— the U.S. Federal Reserve Bank, Euro Central Bank, Bank of England, Bank of Japan and People's Bank of China. These central banks have tried to do damage control by massive quantitative easing. They have increased their balance sheets from $3 trillion in 2007 to more than $11 trillion, currently, which basically means they are printing determined rate of return," he said. "That contrasts greatly with the Islamic banking and finance model, which operates more like the stock market or a mutual fund, where profits and losses are shared. Islam prohibits a guaranteed rate of return for investments. Islamic banking and finance is now a $1 trillion industry. Publications like The "Economist" and "Standard and Poor" forecast that to grow to $4 trillion by 2020. Several major western banks have jumped on board to attract their business." A recipient of research awards from the Haworth College of Business, Mangla plans to scale back his teaching load to half-time beginning in the fall 2014 semester and to retire as professor or emeritus in 2016. Until then, he plans to remain an active researcher who translates his findings into real-world material that he can present in the classroom. "I live in the real world studying financial, money to lower interest rates and stimulate the economy. I predict that the next major war is going to be a global war on exchange rates to ensure countries can compete in the world's international trade activity." Mangla is also carefully examining the resurgence of Islamic banking and financial principals that has taken place over the last 40 years. He said those principals contrast sharply with conventional Western banking principals and they are essential to understand because Muslims represent one-third of the world's population of approximately 6.8 billion people. In March 2013, he presented a paper on this topic at the Academy of Finance conference in Chicago titled, "Islamic Banking and Finance Revisited after Forty Years: Some Global Challenges." "Conventional banks and financial institutions pay out interest on deposits and collect interest on loans based on a preeconomic, social issues, and political economy problems—the areas that affect all of us day by day," Mangla said. "For the last 12 years, the global economy has been struggling with these kinds of challenges, a task which requires stamina and sustained efforts. I am always looking for solutions through my teaching and my research." His most recent article, "Extreme Loss in Financial Turbulence—Evidence from the Global Financial Crisis," was published in the May 2013 issue of Managerial Finance. l banking and finance teaching experience has been bolstered by overseas appointments in Japan, Malaysia and Singapore, where he taught courses for WMU's MBA program five times, and through seminars offered at Sunway University in Malaysia that attracted more than 200 students. In recent years, Mangla's research has been focused on two areas: The U.S. and global financial crisis of 2007-09; and, Islamic banking and finance. His research on the global financial crisis, which spread to the Eurozone over the last three years, has been fine tuned to zero in on the direct effects of quantitative easing on economic growth, employment, price stability, as well as the effects on stock markets and asset prices, and exchange rates. "Quantitative easing by four major central banks is a grand new experiment in the history of financial management," says ofessor from Pakistan 19 ESL program one sum in degree equation for Chinese accounting major By: Jerry Malec Qi modeled native Chinese fashions at WMU's International Festival 2012 20 ESL But it's pronounced "Chi-Chi," just like World Golf Hall of famer, Juan "Chi-Chi" Rodriguez. "I get asked about my name a lot," Qi said. "It is a very common Chinese practice to have a first name that is the same as your family name." Hailing from China's Sichuan Province, n e s t l e d j u s t s o u t h o f t h e c o u n t r y 's geographical center, Qi is proud of her upbringing in the capital city of Chengdu, which is also the home of the Panda bear. She describes the environment and climate there as "distinguished," with it's four, clearcut seasons of a long and warm spring, a H er name is Qi Qi, both first and last names being exactly the same. earning a bachelor's and master's degree in accounting. Work experience she gained in China helped to focus her career path and to solidify plans to attend a university in the United S tates because of the strong business relationship between both countries. "I worked in sales and marketing with a real estate company in China," said Qi, who earned a manager position in just three years on the job. "I was very interested in investment analysis, as in how much it costs to buy and build on the land, what kind of products we should design to satisfy market requirements, and the potential for profits earned. I also learned that I really enjoy working with numbers on spreadsheets. The market was booming in China for about the Chinese real estate market was sluggish, and we experienced reduced sales on both properties purchased for primary residences and for investment," Qi said. "Nonetheless, the market prices were still high and stable during that time. This is a characteristic circumstance in a centrally controlled government market—the relationship of supply and demand does not have the same impact on the Chinese market as it does in the U.S. That's when I realized it was a good time to pursue my dream of studying abroad." Qi learned about WMU from a friend who worked at a recruiting agency in China for study abroad programs. She then short, sultry summer, a cool, rainy autumn, topped off with a cold and foggy winter. "And, the food at home is really, really delicious," Qi said. "Some of my favorites are Shui Zhu Yu (fish filets in hot chili oil), Zhong Shui Jiao (dumplings) and Huoguo (hot pot). They are all very spicy." Qi initially enrolled in 2010 in WMU's Center for English Language and Culture for International Students to study English as a Second Language as a first step toward five years or so and I was really busy, but I always held on to my dream of studying in the United States since I was a teenage girl." And, it's a good thing she held onto that dream. Just as the market collapsed in the U.S. in 2007 to 2008, Qi said China experienced similar issues in the real estate market. "During the 2008 global economic crisis, did more online research to learn more about WMU, Kalamazoo, and Michigan, and she decided that the school, location and climate appealed to her. "I liked how green everything looked in the summer photos, the beauty of the fall colors, and that there were lots of outdoor activities available," Qi said. "Additionally, the location of WMU, is another factor 21 most major challenge being the language job through education, but they said it will that appealed me. Kalamazoo is centrally located between two large cities—Detroit and Chicago—one is a U.S. industrial center and the other is a financial center. I've learned that living in a smaller city, like Kalamazoo, has one distinct advantage— the people are really friendly here." Qi gives her parents a lot of credit for her motivation to gain a college education in the United States. They stressed the importance of getting a quality education, along with seeking ways to grow as a human being. "Education is really important for a person and it's a lifelong process," she remembered them saying to her constantly. "Not only because you are able to gain life skills or get a good-paying 22 barrier. She arrived in the U.S. with 10 years of English experience and education, but it mainly consisted of British textbook English, which differs somewhat in pronunciation and grammar from U.S.style English. "I thought my English skills were good enough before I got here, but once I was on the ground, I was stunned," she said. "American English sounded different than I thought it would—people spoke so fast it was difficult to catch on for a while. I am sure I had a blank stare on my face sometimes when I first communicated with people." She quickly got on the fast track to improving her language and academic skills through WMU's English immersion program, CELCIS, as well as learning vital classroom and study techniques. "CELCIS also enrich your intrinsic refinement and spiritual life." She remembers that parental push gearing up in her grade-school years in their hopes that Qi could earn something that was not available to her parents—a college degree. They missed that opportunity as young adults during China's 10-year Cultural Revolution, which took place from 1966 to 1976, under President Mao Zedong. "During that time, the economy and society in China pretty much froze in place," Qi said. "People didn't go to work and the factories and schools were closed." Making the mo ve abroad to attend WMU came with some anticipated and unanticipated challenges for Q, with the ESL offers this advice for students who might "Before I came to the U.S., I was afraid of instructors taught us how to efficiently read a book and to make our own summaries, because as I found out, we have to do a lot of reading as a university student," she said. "I also learned how to pay close attention, to listen for key words, and how to take effective notes during lectures. Some professors don't offer many printed course materials, so good English listening skills are essential for taking good notes—the key to success in any class. Learning this early on in CELCIS has been significantly valuable to my studies and in my personal life. " Qi believes all her hard work is paying off. Her studies at WMU, as well as working on campus as an accounting assistant, have helped Qi advance her professional skills, improve her English, adapt to American culture, deal with stress, embrace teamwork, and have broadened her perspectives. stress and facing challenges, plus my t h i n k i n g s t y l e w a s n a r row — on t h e micro level," said Qi, who was especially interested in gaining English fluency because of the strong business connections between the U.S. and China. Her successful completion of the CELCIS program laid the groundwork for Qi to enroll as a University student in fall 2011 to pursue a bachelor's degree in accounting. She plans to earn that degree in 2014 and begin WMU's master's degree program in accounting in fall 2014. "To reach the level of Certified Public Accountant is my next goal, and a Master of Science in Accountancy will help me accelerate achievement of my long-term career goal of being a professional accountant," she said. Qi has fully embraced life in the U.S. and be considering a similar academic journey. "If you are thinking about studying abroad in the U.S., study American English as much as possible before you enroll because that will help you adapt to the culture sooner," Qi said. "Secondly, work on your independent living skills—you will get homesick, be stressed, and sometimes be disappointed—so be prepared to deal with that. Engage in campus activities with American students as much as possible. In my experience, they welcome the opportunity to meet international students because they want to learn all about different cultures. " 23 Transnational Education Program Christ University twinning student learns independence on way to degree By: Jerry Malec Tushar Gadhok carried India's flag in WMU's Parade of Nations 2012 24 Transnational Education Program Tushar Gadhok (right) with WMU President John Dunn (center) and another student W hen Tushar Gadhok arrived in fall 2012 from New Delhi, India at Western Michigan University as a junior, he took other countries only required a D grade in all subjects. I figured; why not go for the best that the twinning program has to offer?" In addition to his studies, Gadhok is also involved in two business fraternities—Delta Sigma Pi, ranked in the Top 5 business fraternities in U.S, and the Sigma Phi Omega, which is a food marketing fraternity. Both hold weekly meetings for what he refers to as "like-minded business people." Gadhok also keeps busy as a member of the Haworth College of Business' Student Leadership Advisory Board. Membership is open only to business students who've attained a minimum 3.0 GPA. Since joining the board in February 2013, he's had his hand in a number of events and activities, including volunteering at WMU's Career Day and the business college's Senior Send-off. He believes these experiences are helping to groom him for professional life after graduation. The independence Gadhok enjoys at WMU also makes college life a bit more challenging here than it would have been for him in India, where his family would have likely helped him keep a roof over his head and be well fed. "For many college students in India, you don't have to worry about money for groceries and other expenditures because your parents will always take care of that for you," said Gadhok, who lives in an apartment off campus. "I have a roommate and I have to help clean and do the grocery shopping. In India, it isn't easy for people to get into college, though there's a college on just about every corner. But, the better your grades are and the better off your his motto "One life … Make it large!" directly to heart. "I wanted to move out of my parent's home and head out on my own way in life," said Gadhok, who is currently a senior majoring in food and consumer package goods marketing in the Haworth College of Business. "I was kind of like a newborn lamb going out of the field into the forest." During his freshman year at Christ University in Bangalore, India, the ambitious student researched the possibility of earning academic credit toward a bachelor's degree at a university in the United States. He discovered what he calls a "golden opportunity" to move totally out of his comfort zone by studying abroad through WMU's Transnational Education, or twinning, program offered in collaboration with Christ University since 1997. "I'm very outgoing and I like meeting new people," Gadhok said. "It helped that I knew English well because I have been learning and conversing since a very young age. Eventually, I got to the point that I was speaking English much better than my mother language of Hindi. I also speak Punjabi, along with a little sprinkling of French." As he explored the twinning program further, he discovered that the requirements for admission to WMU were tougher than most schools, which attracted the highly motivated student. "I needed a minimum of C in every subject and a 2.5 GPA to qualify for admission into WMU's program," he said. "Many universities in 25 Transnational Education Program family is financially, the better your chances of attending a good quality university." When asked why he is focusing on food marketing, his answer is simple: "I like food and food is everywhere," said Gadhok, who plans to graduate with his bachelor's degree in food and consumer package goods marketing. "The major gives you a vital array of scope in the marketing field, including merchandising, retail and sales knowledge that translates into any business setting. The food and consumer package goods sector is the largest in the world. Once you know how to handle that, the smaller ones will be pretty easy to manage." Kalamazoo's small-town charm suits Gadhok well even though he was raised in a large city. He admits living in the area in winter has challenges he's not familiar with—bitter cold weather and snow. One day, when the mercury fell into the single digits, he called his parents to talk about the weather in Kalamazoo. "It was zero degrees Fahrenheit outdoors, or minus 18 Celsius," he said, with a laugh. "My parents asked me how the weather was, and when I told them it was minus 18, they couldn't believe it. They said 'WHAT? Are you sure that there's a minus sign next to the temperature?' I had to send them a picture of the current temperature as it was appearing on my phone to prove it." An important lesson Gadhok has learned at WMU is how to strike a balance between studying and relaxing. He said he has learned much from meeting new people and trying new activities when he's not busy with course work. He plans to apply all the experiences he gains at WMU toward securing a satisfying career in the food marketing world. "Preparing for a career is like playing a game of chess, he said. "You try to anticipate every possible outcome, and if there is even a possibility for something to go after and I think I can do it, I go for it!" 26 Sport Canadian business major at home on Bronco ice By: Jerry Malec K enney Morrison thinks of himself as an average student athlete—one who likes on Google, then I came to Kalamazoo for a visit; I fell in love with WMU almost immediately." That visit clinched the deal for Morrison, who started his business degree program at WMU in fall 2012. Earlier this year, the Bronco hockey team earned a spot in the quarter finals of the Central Collegiate Hockey Association. Morrison feels great pride in being a part of a winning team and he appreciates how fans support the team. "Everybody on campus seems to know who you are," he said. "You get a lot of congratulations and pats on the back, especially after the weekend games." Morrison also gives the Kalamazoo area a thumbs up for providing many opportunities to indulge in his side interests— golfing and fishing. "I like it here in the summer, although at other times, the weather can be kind of crazy," he said, with a grin. "One minute you're wearing your shorts; the next, you're wearing a parka." His plans for the future are simple: Graduate in 2016 with a bachelor's degree in business management or marketing and see how far his love of hockey may take him. "It's been a good ride so far," he said. "Soon, I'll see where it's going in the future." to go to school, play hockey, and hang out with friends in his free time. But, Bronco hockey fans know him as a tall, tough defender, who played in all 38 games of the recent season and finished third on the team in scoring, racking up a total of 20 points. Morrison came to WMU from the blue-collar, hockey-loving town of Lloydminster, Canada, which is located on the border of Alberta and Saskatchewan Provinces. While his two sisters engaged in dance lessons, Morrison frequented the ice rinks on a daily basis. "I started going to the rink, just for fun—just for something to do," Morrison said "My dad used to be a referee for the Lloydminster Bobcats hockey team, so I'd go to the rink with him, watch him work, and then he would let me go out onto the rink after the game." Morrison's daily dedication later paid off when he earned a position on the highly revered Broncos Hockey team during his freshman year, while majoring in business. Although he's lived in Michigan for a little while now, he said he's not yet a fan of the Detroit Red Wings. "I'm still an (Edmonton) Oilers fan," Morrison admitted with a laugh. During the season, which ended March 16, Morrison joined his team daily on the ice at WMU's Lawson Ice Arena, drilling hard for up to three hours. "It's tough to be a student athlete with the practice schedule we have, but I like it a lot, anyway," he said "I usually work out with my teammates beginning at 8 in the morning, go to class, then hit the rink for at least three hours. You squeeze in a few naps in between when you can—you make it work." Morrison learned about Western Michigan University through a recruiter while playing in the United States Hockey League Junior A division in Omaha, Neb. from August 2011 to May 2012. His personal goal while playing in that league was to gain exposure to different schools, different people, and new experiences. "I met people from all around the country while I was in Omaha," said Morrison. "I didn't know a lot about WMU, at first. I did some research Morrison's Bronco Hockey web page 27 27 Global studies major preparing for career in China States government in China. If that doesn't pan out, he plans to utilize his minors in international business and Chinese to land a job working for an American company doing business in China. He describes the degree path he has set for himself at Western Michigan University as "failsafe." A 2009 graduate of Rockford High School in Rockford, Michigan, Howard became interested in enrolling at WMU when he came across information about the University's global and international studies program. "I was not a big fan of school, so I started out at a community college," Howard said. "Then I discovered WMU's global studies major online. I have always been interested in politics and global topics. This major allows you to focus on what you are most interested in studying. I added the international business and Chinese language minors shortly after transferring to WMU in fall 2011." T ravis Howard, a senior majoring in global and international studies, has his sights set on a career working for the United A push to study abroad came from Dr. Thomas "K" Kostrzewa, a GIS professor, came after Howard had completed the lower level requirements of the major and visited Kostrzewa's office for an advising session. "I wanted to enroll in the major's capstone course and Dr. K told me I could right after I studied abroad," he said. "He planted the seed—I would have never thought of studying abroad. I had traveled to the Caribbean and to Mexico and thought I had a good view of the world, but I realized I knew nothing once I was in China." Kostrzewa encouraged him to look into studying at Beijing Language and Culture University—a longtime institutional partner of WMU. Howard took the language immersion component of studying abroad to the extreme, focusing his 14-credit-hour enrollment on Chinese language classes. "I arrived in Beijing able to say hello, goodbye and thank you," he said. "By the end of the semester I was able to have a basic 28 Global and International Studies conversation in Chinese. And, I didn't get to know just Chinese people; I studied with people from dozens of countries and had the opportunity to learn about so many other cultures. At first I thought I would miss WMU and home, but the community is so tight at BLCU and I made some really good friends, then I didn't want to leave them. That is one of the coolest things about going to BLCU." Living in China also gave Howard the opportunity to get a first-hand look at how business is conducted at a variety of levels in the world's secondlargest economy— experiences he believes will bolster his resume. It also sparked a good idea for a thesis project for the GIS capstone course, which he completed in the spring 2013 semester, working with Dr. Michelle Metro-Roland, assistant director of the program. "I did research on a very large east-west gas line project in China," he said. "It is a very politically charged project that is part of the country's stimulus plan to build a natural gas infrastructure. I looked at how one of the largest infrastructure projects in China affects social, environmental and international aspects of their culture." Howard plans to wrap up his bachelor's degree work and graduate from WMU in December 2013. "Enrolling at WMU beat all my expectations and changed my life," he said. "I now have a much better understanding of the world." 29 Haworth College of Business In collaboration with the Haenicke Institute for Global Education, the college provides a wide variety of study abroad options for Business Broncos. Scholarships are available to undergraduate and graduate students through the Haworth College of Business Study Abroad Scholarship, the Haenicke Institute for Global Education Scholarship for Study Abroad, and other sources. Short-term Programs Offered in the 2013 summer I semester Business Leaders "Down Underâ€? in Australia Faculty Director: Dr. Bret Wagner German Business and Culture Faculty Director: Dr. Jim Eckert Global Business in Thailand and Japan Faculty Director: Dr. Duke Leingpibul Offered in the 2013 summer II semester Doing Business in China Faculty Director: Dr. Roger Tang 30 Study Abroad Programs Semester-long or academic year programs CIMBA Program, Italy Faculty Director: Dr. Steve Newell for more information Hogeschool Utrecht—Utrecht, the Netherlands Faculty Director: Dr. Bret Wagner Novancia—Paris, France Faculty Director: Dr. Steve Newell Swinburne University—Melbourne, Australia Faculty Director: Dr. Bret Wagner University of Cantabria—Santander, Spain Faculty Director: Dr. Bret Wagner Rikkyo University—Tokyo, Japan Faculty Director: Dr. Steve Newell Paderborn University—Paderborn, Germany Faculty Director: Dr. Jim Eckert University of Cape Town—Cape Town, South Africa Faculty Director: Dr. Stacey Fitzsimmons 31 We welcome your inquiries! Diether H. Haenicke Institute for Global Education 1903 W Michigan Ave Kalamazoo, Michigan 49008-5245 USA Phone: 1 (269) 387-5890 Fax: 1 (269) 387-0630 email@example.com www.wmich.edu/international WMU International Admissions and Services Phone: 1 (269) 387-5865 Fax: 1 (269) 387-5899 oiss-info@wmic h.edu www.wmich.edu/oiss Center for English Language and Culture for International Students (ESL) Phone: 1 (269) 387-4800 Fax: 1 (269) 387-4806 email@example.com www.wmich.edu/celc is Global Business Center Haworth College of Business Phone: (269) 387-5133 Fax: (269) 387-5045 www.wmich.edu/globalbusiness Support WMU's global engagement efforts through a donation to the Haenicke Institute for Global Education: www.mywmu.com/haenickeinstitute

subset: commoncrawl


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Information and entry details for the 2015 PRT writing competition.
Helping women to address the causes of their offending would cut crime, reduce prison numbers and save the taxpayer money.
In a series of film clips those in charge of the system, regulators, offenders, victims and well known faces talk sense about justice.
72% of male and 70% of female sentenced prisoners suffer from two or more mental health disorders.
The state of our prisons is a fair measure of the state of our society. The Prison Reform Trust works to ensure they are just, humane and effective.
Want to see what life is like for the people who live and work in the UK's overcrowded prison system?
Download PRT's free app Prison: the facts for iPhone, iPad and Android
Delivered monthly to your inbox
Click here to subscribe
People with learning disabilities and difficulties in the justice system are not getting equal access to the law or support to successfully complete prison or community sentences because information presented to them is not made accessible. At a meeting in the House of Lords today (Tuesday 22 October) organised by the charity KeyRing Living Support Networks working with the Prison Reform Trust, former prisoners and people working in the justice system will demonstrate good practice and call for an expansion in the use of Easy Read materials.
Read more
Responding to the Justice Committee report into older people in prison, the Prison Reform Trust called for a national strategy across justice and health to address the rapidly growing numbers of older people behind bars. Commenting, Juliet Lyon, director of the Prison Reform Trust, said:
"Imprisonment of old, disabled people amounts to a double punishment. Caring for wheelchair-bound, doubly incontinent, often demented people is beyond what we can reasonably expect of prison staff. Solutions lie not in adapting totally unsuitable, outdated prison accommodation but in secure homes for the elderly, family and community support and the proper engagement of social care services."
Commenting on today's government announcement on prison building and closures, Juliet Lyon, director of the Prison Reform Trust, said:
"Closing small local prisons and replacing them with supersized jails will not reduce crime or make communities safer. You can and should modernise the prison system without throwing taxpayers' money down the prison-building drain. The millions secured for new-build prisons could be more effectively spent on robust community service, treatment for addicts and care for people who are mentally ill."
A requirement that the particular needs of women offenders must be addressed in the provision of supervision and rehabilitation services is now included in the Offender Rehabilitation Bill and will be given the force of law when enacted.
The Offender Rehabilitation Bill was amended by the Government during the House of Lords third reading yesterday (9 July 2013) to require the Secretary of State to ensure that arrangements for supervision and rehabilitation services comply with the public sector equality duty "as it relates to female offenders". This will apply to public, private, and voluntary sector providers of offender services.
Brighter Futures, supported by the Pilgrim Trust, profiles innovative approaches to reducing women's offending and calls for the development of coordinated services that bring together police, health, women's services and local authorities to help women turn their lives around. Click here to read and download
The Butler Trust and PRT recently held a Workshop looking at good practice in the management and care of offenders with learning disabilities, both in custody and in the community.
To look at more good practice across the sector visit
Website by BaigentDigital


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After installing this plugin many functions of wordpress won't work any more.
Some day several functions of my e-commerce package didn't work anymore and uploading media didn't work as well, After we discover some more problems on other of our websites we realised that this started after installing inpost-gallery.
So we deactivate the plugin and problems where gone.
We tryed to upgrade the plugin but this failed, so we decided to remove the plugin but we can't remove it anymore.
So the only thing we do is deactivate this buggy thing


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Ministry of Trade, Industry and Energy
Saneop Tongsang Jawonbu
|Agency overview
|February 29, 2008
(Ministry of Commerce, 1948)
|Preceding agencies
|Ministry of Commerce, Industry and Energy
Ministry of Knowledge Economy
|South Korean government
|Sejong City, South Korea
|Agency executives
|Yoon Sang-jick, Minister
Kim Jae-hong, Vice Minister for Industry and Technology
Han Jinhyun, Vice Minister for Trade and Energy
The Ministry of Trade, Industry and Energy (MOTIE) is a branch of the South Korean government. It is concerned with regulating some economic policy, especially with regard to the industrial and energy sectors. The ministry also works to encourage foreign investment in Korea. The current minister is Yoon Sang-jick.
The headquarters are located in the Sejong Regional Government Complex in Sejong City.[1] The headquarters were formerly located in the Gwacheon Government Complex in Gwacheon, Gyeonggi Province.[2]
The ministry began in 1948 as the Ministry of Commerce in the First Republic. In 1993 it was merged with the Ministry of Energy, established in 1977. It became the Ministry of Knowledge Economy in 2008, and the Ministry of Trade, Industry and Energy in 2013.
See also[edit]
- ^ "Location." (Archive) Ministry of Trade, Industry and Energy. Retrieved on January 1, 2014. "Adress [sic] : 402 Hannuri-daero, Sejong-si, 339-012, Republic of Korea"
- ^ "Location." (Archive) Ministry of Knowledge Economy. Retrieved on January 1, 2013. "Address Ministry of Knowledge Economy, 88, Gwanmoonro, Gwacheon-si, Gyeonggi-do, Republic of Korea"
External links[edit]
- Official MOTIE page
- Official MOTIE page (Korean)/MUL
- Ministry of Knowledge Economy (Archive)
- Ministry of Knowledge Economy (Korean) (Archive)
- Official MOCIE Page (Archive)
- Official MOCIE Page (Korean) (Archive)
|This Korea-related article is a stub. You can help Wikipedia by expanding it.


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Free Newsletters - Space News - Defense Alert - Environment Report - Energy Monitor
Shadows on ice: Proba-1 images Concordia south polar base
Paris (ESA) Dec 13, 2012
ESA's Earth-observing microsatellite Proba-1 has glimpsed one of the loneliest places on Earth - Concordia research base in the heart of Antarctica. This image was acquired by the High-Resolution Camera, the smallest imager on ESA's smallest satellite. This black and white digital camera incorporates a miniaturised telescope to fit in Proba-1, whose overall volume is less than a cubic metre. Long shadows cast by the low Sun pick out details of the base's layout in this 5 m-resolution image. ... read more
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DMV to Internet-less New Yorkers: Get in Line
By Jared Chausow
By Katie Toth
By Elizabeth Flock
City Hid Facts From Feds About Rikers
By Albert Samaha
Flood Wall Street Gets Pepper Sprayed and Arrested
By Anna Merlan
By Jon Campbell
Report Sheds Light on Anti-Muslim Bias
By Jon Campbell
Rikers Island Lawsuits Over Diabetic Care
By Albert Samaha
I always knew passing for straight was a privilege, but I've never been so ashamed of myself for doing it. Where I come from, this was how you got along, how you got a job or went to school in peace or rented apartments. My maternal grandfathera seminarian and Methodist circuit rideris now thought by some in our family to have passed for white when in actuality he was of mixed African and European descent. It could be he wasn't white, but he believed he improved his family's fortunes by hiding.
That kind of slip-through isn't available to everyone. Maybe they're too poor, or their shoulders are too butch, or their hips swish an extra beat, or their skin is just a shade too dark. It's those people, the ones who can never run, with whom I'm newly fixed in solidarity. Nate will notice people looking askance at his mother and me, just as kids watched Jim Crow poll workers asking their mothers how many bubbles were in a bar of soap. He'll witness slights and slander, but if I endure them with dignity and righteous anger, he'll be the stronger. Better my child has the courage to hold up his head than the instinct to duck it.
Nate will have to work at this, of course. He has to work at a lot of things, from getting his thumb in his mouth this morning to mastering speech one day. Sometimes in the schoolyard he'll be D'Artagnan, all grace and flashing sword in defense of principle. Other times, he'll be Peter at the crucifixion campfire, insisting he knows the condemned man not. I cannot take that struggle from him. It's neither my duty nor my right. In all its pain and triumph, its comedy and loss, this will be his life. He will make sense of it. I know he will. He's my son.
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You last visited: Today at 03:37 PM
There was a previous thread on this card that had this same offer buried in the replies. I signed up for it and my first statement hasn't closed, so I don't have the points yet, but the free night certificate was in my rewards account before I even got the card, and the $75 credit showed up less than a week after my first purchase cleared, before the statement closing date.
Last edited by Hxx; 10-24-2012 at 09:43 AM..
Probably not. You only have 90 days to call them.. But heck you may want to try. At worst, they'll just say no.
The best way to do this via Secure Message online. And don't fight with them. LOL. Ask nicely.
Rep unto others as you would have them Rep unto you.
Practically, any hotel you'd really want to stay at is at least 25k points/night. For example, I've stayed in Providence, RI, Boston, MA and Orlando, FL on points, all at 30k points/night. The Providence hotel was a courtyard (and nothing ritzy), the Boston was an extension stay at a conference (Marriott brand) and Orlando was a Fairfield Inn I believe. In any case, none were particularly fancy or in the center of a city (desirable location). 50k points doesn't really go far.
I had Gold status with Marriott after staying for nearly a month in various hotels of theirs last year and accumulated points. Honestly the best way to get points is to get into platinum or gold status - this REALLY accelerates points via bonuses. Otherwise I don't see this CC really providing a lot of benefit.
1 free night per year - let's say that's $80-$120 of value (20k points)
1 night credit toward elite status for every $3k spent (in other CC's about $30 in value)
15 nights credit toward elite status per year (difficult to quantify value)
5 points/$spent @ marriott, 2 pts dining/airline/rental and 1 pt everything else.
note that you can buy points, this gives us an estimate of their value: 20k points = $250 or 1.25 cents per point.
Was travelling for business for the past 4 years, I hit diamond Hilton and platinum Marriot very fast... however for some reason, I find Starwood properties for leisure to be better than the other two. Dont get me wring, I like the Hilton and Marriots and I have credit cards for both, but for leisure, I prefer Starwood. What do you guys think?
Dont want to fall off topic, this isnt a bad deal. The initial deal I had was just 50K and 1yr waived fee.
There were also deals that gave 30,000 points for the AMEX SPG Card and if you applied for the AMEX SPG Business Card, you get another 30,000.
For Hilton there were a deal where you can get 50,000 points for the AMEX Hilton Card and another 40,000 points for the AMEX Hilton Surpass card.
Last edited by CT200H; 10-24-2012 at 10:54 AM..
JDM Family SUV
2015 Wins
Right on all points except one.
I don't know why it didn't happen for you but usually when you apply for the challenge you are given Platinum status right away. So while you're doing the challenge you ALREADY have Platinum Status.
Then if you don't complete the challenge, then you go back to what you had. Or if you complete it, you continue on with Platinum.
Some deals are better than others, and the quality of individual deals varies over time. Free is free. We stayed at Hilton Homewood Suites in a nice 1BR suite with kitchen and two TV's Saturday night. The place had a nice pool and hot tub room, exercise room, and complimentary full breakfast. Thanks to my venture into Citi/Hilton Honors, it was free. Free is my favorite word.
P.S. I will close this Chase account as soon as my Marriot points are posted. Good, bad, or ugly, that is what I always do. The only exception to-date is the dang Spirit Airlines card, where you have to keep the card and use it regularly to qualify for the best deals and keep from losing your points. In retrospect, I would NOT pursue that one again...
Last edited by johneed69; 10-24-2012 at 11:48 AM..
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On Wed, 7 Feb 2007, Ville Skyttä wrote:
Linus, was the soname change of libmtp announced somewhere in public beforehand?
If Bugzilla counts as public, yes: https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=221114Aurelien Bompard (Amarok maintainer) triggered libmtp upgrade here by explicit request at 2007-02-06 16:19 EST.
However this reminds me about the Hitchhikers Guide to the Galaxy where intergalactic highway constructions claim the destruction of the earth was announced in obscucre places before taking place, so "noone should be upset about it". I do understand that not every living person reads all bugzilla tickets, so looking back we should have brought this to the devel list too, since Amarok is such a popular package :-/
I'm sorry it ended up like this, even though we discussed it for two months... :-(
(The other dependency, gnomad2, is indeed obscure so doesn't cause much trouble I guess.)
Next time we will bring it more public, so someone can say "no" for us or find a better way.
Why was it necessary push the update to non-devel distros?
The 0.1.3 supports very many devices not supported by the previous version, so users consider it a bug.
Apologies if I missed the announcement, but based on the above list of breakage I'm not alone even within Fedora maintainers, let alone elsewhere.
The packages were intended to be pushed out alongside each other, I built libmtp and I instructed gauret (Amarok maintainer) to rebuild and built gnomad2 immediately afterwards, however the build of libmtp was pushed before our builds were done.
The actual question here is how do we coordinate package builds with pushing of builds in a good way? What we want to do is group three packages (libmtp, gnomad2, amarok) and not push any one of them until all three are built. This would totally solve this kind of nasty problems.


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LA MARQUE, Texas Police are investigating a likely drug deal that went bad that included several gunshots, a possible person who was tied up but escaped, another man injured after he was beaten and a homeowner in custody.
Officers received a call at about 7:15 p.m. Thursday of shots fired at a house in the 300 block of Martin Luther King Jr. Drive near the intersection of Martin Luther King Jr. Boulevard on the city s east side.
When police arrived, they found a white Dodge Challenger in the driveway with several bullet holes in it. They also found a man who was bleeding, but not from gunshots but rather appeared to have been beaten, Detective Sgt. Chad Waggoner said. Police also were told that there was a man inside the house who had reportedly been tied up by the homeowner.
For more on this story, visit the Galveston County Daily News.


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Interesting Accusation
So in my match last night, I was accused of cheating because I did NOT call the ball out when my opponent's serve hit the line.
The serve hit the back half of the service line, I just barely got the return back, and my partner and I won the point two shots later. Despite the fact that the ball took a horrendous bounce (hence, my weak return) and made a hollow sound (two signs on our crappy carpet courts that the ball hit the line), and despite that fact that there was a big black mark on the line, the opponent at the net starts accusing me of making a bad call, as if hitting a weak return off a horrendous bounce is somehow in my favor.
He started pointing to a faded mark over on the sideline that itself was only a fraction beyond the service line, even though it was several inches over from where the ball actually landed. After implied accusations and threats of retribution, I told them both that they know perfectly well that, if I had called it out before they contrived to lose the point, they would have been fuming, so they can't have it both ways.
Has anyone else "cheated" someone by calling the ball in?
In this type of situation its only cheating if they lose the point. Seriously.
I'm pretty generous with my line calls, something which is pretty rare. Whenever im receiving a serve I will almost always call the ball good if I even think it catches 1mm of the line. Because I try to call it instantly and the balls are moving so fast, sometimes the ball is a few inches long... and I call it good.
Look at it this way...
If you called it good and it ended up being an ace they wouldnt overrule the call.
As a part of this balance... sometimes you will call a ball good in good faith and you may be wrong. Sometimes you win those points and sometimes you lose them.
Yep. I give a very generous benefit of the doubt on all line calls, including serves. People get upset if they were unprepared for the return (because they stopped playing, thinking the serve was long) or if I hit a really good return (like a winner).
I just calmly explain that the serve was good and that even if I wasn't sure I would call it good the same way I would with any other line call.
People still sometimes stay annoyed. I guess no good deed goes unpunished - lol.
Well, my partner and I also got accused of cheating when we called a serve out that was nowhere near the line. It also left a huge, clear mark that was a good six inches or so wide; I almost had to use two hands to show the width of the gap betwen the mark and the line, but the server was still kicking up a fuss. The situation was so ridiculous it was comical.
The other guys are known throughout the county for their gamesmanship. They start arguments about calls purely for the sake of getting the other team angry in an attempt to put them off. In these cases, they were just trying to wind us up so that we would play worse, but it back-fired. We were actually taking it easy on them until that point, but then we stepped up our play in response.
I can see why this tactic works in singles, but people doing this in doubles have to be out of their mind.
Not everyone can have this good of a response to "gamesmanship".
Your opponents were MORONS. You're not playing tennis anymore, it's something else. They need to play the call. I played a jack wagon, in a tournament once, who would play my out serves no matter how far out--they could be five feet long and he still played them. Fortunately, I haven't seen him since--he was pretty weird for a tournament player--but you learn to play the call, otherwise you lose your concentration.
I was playing an open tournament against a 14 year old kid a couple years ago when something similar happened. On close serves, especially against big servers (and this kid was one...), at some point, you have to make a commitment to play the ball. Sometimes, when I do this, I see the ball out, but I would not be able to make the call until very late (after my shot is hit and back over on the other side). In these cases, I just play it rather than make a late call.
Anyway, I was playing this kid and he hit a big first serve close to the service line. I played it but saw it actually hit a half inch or so out. After a long rally that he lost, he lost it and started screaming at me about cheating and not calling out serves out and stuff. I was like, LOL, whatever (this kid was a hothead on the court the whole match - but ironically, a really nice, grounded kid off the court). Later in the match, the same thing happened, but instead of playing it, I made the late call after I hit the return. Of course, that set him off again b_tching about late calls. I told him it was out and that he told me to call the out serves earlier in the match instead of playing them, which just made him more angry. LOL, you can't have it both ways.
Unfortunately, he was pretty good, too, so I didn't quite pull out the match despite his anger management issues.
Too bad it's not your opponents call. I'm 99% sure that I play out serves at least once a match, but it's that 1% doubt that makes it good. Even if it was out, if you saw it good, or couldn't tell, it's a good serve. What don't they understand about that?
I have played with a guy (doubles) that does not like his partner to help call serves in or out. This guy like to choose the serve he returns regardless of if it's in or not. He has a decent serve return, and his method will often produce points because the other team is not ready to play a ball that looked out to them.
I think this is cheating.
Serves are tricky. You're getting yourself in position, and have less time to see the ball. You cannot get it right every time, especially against someone putting some hot sauce on it.
I know with 100% certainty the many of my serves in recent games I've played have been out, but we continued to play on. Usually the server has a pretty good idea if it's out or not, but yes, it's not their call.
People will say: I assumed it was out. You got to be like, no, unless I call it out, it is not out, it is in. Then they will say you did not call it out when it was 3 feet wide and bounced in the other court. Then you are like, dude, that was so obvious. Then they go, you are not consistent.
thats why you should call ALL balls out. why is that so hard? Or use your finger to indicate out.
happened to me once or twice. most of the time they expect the ball to be out, stop, and then see the return.
The rules are clear - the serve is in until call out. As a returner, you are perfectly in your right to play a long/wide serve. Secondly, if the server (on second serve) sees the ball out, the server (or their partner) "shall" call the ball out and conceded the point. Your opponents failed - if they were unhappy, they should have stopped play and conceded the point because once they started playing, the point results stands as played in good faith.
"27. Obvious faults. A player shall not put into play or hit over the net an obvious fault. To do so constitutes rudeness and may even be a form of gamesmanship. On the other hand, if a player does not call a serve a fault and gives the opponent the benefit of a close call, the server is not entitled to replay the point."
You technically "arnt" allowed to play any ball you want.
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CJDesigns Billet KTM LC8 Clutch basket
View Single Post
AWD please!!
Joined: Sep 2005
Location: Mukwonago, WI
Oddometer: 3,974
Hi Ted,
I don't think many riders use there 950/990 that hard....personally. So I haven't seen many failures like mine. But it DID FAIL, so something needed to be done.
I have one stock basket here that has not had a Rekluse installed and it's very grooved up from hard use w/ the stock clutch. Maybe 20-30,000 miles. Grooves form where the fibers hit the basket causing the clutch pack to stick and not release like it should. In my younger days when I couldn't afford a new basket, you'd file them flat again. It would shift better again..for awhile. But b/c of the larger gap they would pound back and forth more. Soon you would have grooves again.
I've run other aftermarket baskets in the past and none of those places offered one for the LC8 motor and could build one at this time because of the low volume of these bikes.
Some of the earlier bikes will be getting up in miles soon and may need a new basket when the clutch starts to slip.
Now at least there is an option, if need be.
If you're looking at a Rekluse and ride aggressively I would highly recommend this combo. The Rekluse, by design puts more load on the top ears. Most bikes have a clutch w/ a solid top, so it may have never shown up as an issue. I didn't build this just b/c, I built it b/c I NEEDED it. This should give you years of life w/ no worries about failure. If it does start to wear, you can keep tabs on it w/o catastrophic failure.
I rode home from a local MX race, when looking over the bike and checking my free play in the system noticed I only had 7 of the 14 drive ears in tact.
I was still able to move, but for how much long? I could even see the tab failure through my clear clutch cover.
You will need to pull your large side clutch cover to install the basket. So I'd do this when you're rebuilding your water pump. I have a NEW shaft kit for this in the works too. Should be ready end of March.
UPDATE: On the waterpump shafts
This will be ready this week June 8th. I will have the shorter version for the older bikes and the longer for the newer bikes as well as rebuild and update kits including all the parts.
2006 950s
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for the full line of products.
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Cardinals rally for win over fading Brewers
Cardinals 9, Brewers 5
From Our Press Services
ST. LOUIS -- The Milwaukee Brewers' N.L. Central lead is nearly gone after another terrible week on the road.
Ryan Ludwick's bases-loaded walk broke an eighth-inning tie, Albert Pujols followed with a three-run double and the St. Louis Cardinals rallied from a five-run deficit to beat the Brewers 9-5 Sunday.
On Saturday, the Cardinals came back from six down in a 7-6 victory in a doubleheader opener.
"Those are timely hits," said Scott Rolen, whose 1,000th RBI came on a single that tied the score for the second straight day. "We haven't had that, but we did the last couple of days."
Milwaukee, which led the division by 8 games before play on June 24, is just a half-game ahead of the Chicago Cubs. It's the Brewers' smallest margin in the Central since before play on April 22.
"We're still in first," reliever Derrick Turnbow said. "We've just got to play better, like we're capable, and I think everything will be fine."
Milwaukee completed a 2-6 trip and has lost 11 of 14 on the road, dropping to 21-32 away from home. At Miller Park, the Brewers' are 36-17.
National League
Cubs 6, Reds 0 at Cincinnati: Carlos Zambrano became the majors' first 14-game winner and finished with three hits to help Chicago beat Cincinnati.
Derrek Lee homered for the third time in four days for Chicago, which finished off a 4-2 road trip.
Mets 5, Nationals 4, (41/2 innings) at New York: John Maine shut down Washington, David Wright drove in two runs and the Mets salvaged a four-game split in a game shortened by rain.
Ramon Castro made sure the Mets didn't miss catcher Paul Lo Duca, who strained a hamstring on Saturday. The backup catcher had a home run, a double and two RBI.
Phillies 5, Pirates 1 at Philadelphia: Jimmy Rollins had three hits and Kyle Kendrick tossed seven strong innings as the Phillies completed a three-game sweep.
Padres 18, Astros 11 at Houston: Mike Cameron and Adrian Gonzalez hit two-run homers during an 11-run first inning off Jason Jennings, as the Padres' bats came alive.
Rockies 9, Dodgers 6 at Denver: Matt Holliday homered and drove in three runs, and Ubaldo Jimenez went six innings for his first major league victory. Jimenez (1-0) gave up two runs and four hits, striking out three after getting no-decisions in his first two starts this season.
Braves 14, Diamondbacks 0 at Phoenix: Chipper Jones drove in five runs, Tim Hudson allowed three hits in seven innings and the Braves ended the Diamondbacks' eight-game winning streak.
Andruw Jones and Scott Thorman also homered for the Braves, who pounded out 19 hits and snapped a four-game losing streak.
American League
Twins 4, Indians 1 at Cleveland: Josh Barfield made two errors on one play to help Minnesota score the go-ahead run in the eighth inning and the Twins rallied to beat C.C. Sabathia. Sabathia (13-6), coming off a hard-luck 1-0 loss to Boston's Daisuke Matsuzaka on Tuesday, tied a career high with 11 strikeouts, but lost for the fourth time in five starts in July.
Yankees 10, Orioles 6 at Baltimore: Johnny Damon had three hits, scored four runs and had two RBI, and the Yankees ended the Orioles' six-game winning streak.
New York's Alex Rodriguez, seeking his 500th home run, went 0-for-2 with a run-scoring grounder and three walks.
Blue Jays 4, White Sox 1 at Chicago: Shaun Marcum outpitched Javier Vazquez, one day after a pitcher's duel between Mark Buehrle and Roy Halladay went in favor of the White Sox.
Marcum (7-4) struck out eight and walked one, retiring nine straight to start the game.
Devil Rays 5, Red Sox 2 at St. Petersburg, Fla.: Dioner Navarro, B.J. Upton and Carlos Pena homered during a five-run seventh inning as the Devil Rays stopped an eight-game losing streak.
Daisuke Matsuzaka (12-8) took a six-hit shutout into the seventh.
Mariners 14, Athletics 10 at Seattle: Ben Broussard, playing for the ejected Richie Sexson, hit a two-run homer in the seventh to tie the game, and Jason Ellison scored the go-ahead run on an errant throw an inning later for the Mariners.
Royals 10, Rangers 0 at Kansas City, Mo.: Leo Nunez pitched six scoreless innings in his second major league start as the Royals completed a three-game sweep.
Angels 13, Tigers 4 at Anaheim, Calif.: Gary Matthews Jr. drove in three runs, Garret Anderson and Casey Kotchman each had two RBI, and the Angels completed a three-game sweep of Detroit.
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