text:
a World 3-Star Airline
Add your Norwegian customer review
Norwegian detailed 3-Star Ranking
Airline Reviews : A-Z Index
Rating : 4/10
Cabin Flown
Value for Money
Seat Comfort
Staff Service
I had flown previous sectors with Norwegian from Gatwick, Alicante and Oslo. In comparison, this Madrid-Gatwick
flight was disappointing. Norwegian does not offer online check-in at T1 Barajas, so the only option is to join a
slow-moving queue, even with hand baggage only. This fact alone would be sufficient for me to choose another of
the many airlines flying MAD-LON next time. Security at T1 was poorly organised. Boarding was late and slow. The
flight itself was satisfactory, although the particular aircraft used had no on-board Wi-Fi, which is usually one
of the big pluses of flying Norwegian.
Rating : 10/10
My wife and I flew from Helsinki to London Gatwick. The whole experience was excellent from checking in, time on
board to picking up our bags. All their staff were excellent the planes new and clean. Would definitely fly with
them again.
Rating : 0/10
We asked for a drink once airborne as the stewardess came past and she said that the passengers who had paid for a
meal would be served first and that the snack bar would open for all other passengers after this time but she
could give us water until then. 3 hours later the snack bar opened. Having to ask for water for 3 hours was
totally unacceptable. I have flown with other carriers who open serve the customers who have paid for the meal
along with the ones who have opted out, but all I was told repeatedly was that I would have to wait until the rest
of the passengers were fed and watered many times. I will never fly this airline again.
Rating : 2/10
I flew from NY to Rome in September 2014 for the first and hopefully the last time in my life. The flight arrived
on time, even if we boarded with one hour delay. Ok, no problem I told to myself, it's very rare to be boarded on
time almost everywhere, so far. In any case, since the beginning the service has been poor and the communications
scarce. Nobody knew what was going to happen. Worst of all, is that you pay 400 dollars for a one-way ticket,
which is not a cheap price, and you don't even receive a complimentary cup of coffee or tea during your 7-hour
flight! Not to mention food - they don't serve anything to drink, unless you pay for it, not even water, which you
have to beg for. Blankets and pillows must be paid, unless you bring your own blanket or sweater. On the second
part of the flight, from Copenhagen to Rome, they don't serve water. I understand that this is what may happen on
a two-hour flight or on short distances, but on a seven-hour flight. When food was served on the plane only for
whom had paid for it (which you don't know if it has to be done before boarding, at the booking time or when you
are already on board, because nobody tells you anything) and the tray was passing though the aisles with water and
other drinks, not one of the crew ask if you need water. I asked a hostess how this worked and she replied that I
had to book my food in advance. I would never recommend this company.
Rating : 9/10
Had been reading Norwegian reviews here since I booked tickets for the new LGW-JFK service. Both flights left
departed and arrived on-time (give or take 10 minutes). The 787 was clean, felt new, and was comfortable. Legroom
was no worse than any other transatlantic economy service (and was certainly not the worst I've encountered). The
night flight could be aided by offering quieter announcements, the flight leaves at 11pm, I'm pretty sure if you
haven't eaten or ordered meal service, you're ready for sleep. Very loud announcements about duty free shopping at
was effectively 3am were unnecessary. Still, managed to get a few hours of sleep on the way over, despite being in
the middle seat and the lack of lumbar support in the seat itself. Toilets were clean and well-stocked. Flight
crew was pleasant, well-dressed, and seemed to be made up of a very diverse group of nationalities. Snack bar
service on the return flight was quick and friendly. I wouldn't go out of my way to fly them (price and schedule
are key), but definitely wouldn't hesitate booking in the future.
Absolutely awful experience. 20 hour delay on Sep 17 from Stockholm to NYC. No hotel. No offer of compensation.
The issue was a technical problem due to ventilation. No chance to book a hotel either since they kept moving the
departure 2 hours at a time, pretty much ensuring that we had to stay by the gate. Supposed to leave on the 17th
at 5.30pm. Left at 12.30pm the next day. Slept by the gate with 100s of other passengers. When we did take off -
icing on the cake: made us pay for our blankets! Never again.
LGW-ALC-LGW, first time flying Norwegian and very impressed. Brand new Aircraft both ways, jolly and friendly
crews on both flights and the free wifi is a dream! Didn't sample anything from the BOB menus as we'd eaten at
Weatherspoon's (avoid like the plague at Gatwick food was awful) but they were selling food and drink on board
like hot cakes. I had a hand in a splint and the check-in staff were lovely even though we where late checking in
making sure I had a seat where I wouldn't get bumped into. Ground handling at Gatwick far superior to Alicante,
waited ages for bags in Spain but nothing unusual in that! Would certainly recommend Norwegian to everyone!
Premium Economy
Gatwick - JFK, out 11th and back 16th September. First time on a Dreamliner. Quiet, spacious, really good food.
Food better than BA or Virgin. Cabin pressure and temperature spot on. Staff were polite and attentive. I read
some terrible reviews about Norwegian (after I had booked my flight) so was quite apprehensive. Couldn't fault
them and will definitely fly with them again. My only criticism is the position and angle of the footrest when
extended. I'm 6' 2" with long legs so my feet felt a bit bent backwards. Solution was to not use the footrest. 46"
pitch gave masses of legroom. Spoke to two tall blokes who travelled in economy and they said legroom was tight,
but no worse than any other airline.
Our flight was an hour late and we hadn't been notified of any delay until they finally opened the doors. We
waited for an hour stood up without knowing when we were going to be able to get in. We took off with 1 hour and 3
0min delay. We had no information about the time we were due to land in London until we actually got there which
made our organization for transfers impossible. My fiancé and I couldn't sit next to each other because they gave
us seats allocated in different rows despite the fact that I booked those two tickets together 2 months before the
flight and that we checked in together as early as possible. They have very poor communication skills and a bad
check-in system!
Flew Gatwick to LA, for a low cost airline it was fab! Plane was modern, the crew were more than pleasant, meals
were what you expect on a budget airline, it really annoys me when people moan about airline food - you're on a
budget airline you get what you pay for! If you don't like airline food don't purchase it. Plane left on time and
we arrived half an hour earlier. Flight back was excellent also, we got to check in and saw a board saying that
there were upgrades available so we thought we would ask. They gave us premium seating for two for £200! What a
bargain. I've flown premium with other airlines and I've got to say this was the best premium seating I've used,
seats were huge, leg room was excellent. I couldn't touch the seat in front of me and the recline was enough to
sleep and be comfortable. Will definitely use again.
Flew out from LGW on 06/09/204 to JFK and returned on 12/09/2014. We flew the new 787 Dreamliner and was most
impressed with the cabin and inflight service. The cabin crew didn't stop working and nothing was to much trouble.
The whole inflight experience was leaps and bounds above other economy airlines we've flown. This is the 2nd time
have flown with Norwegian and will be flying with them again in December 2014 (short haul), looking forward to it
already. Would I fly again - yes!
Rating : 5/10
I have a mixed opinion of Norwegian airlines after having flown them R/T LAX-ARN (Stockholm). Flight out from LAX
went without a hitch. The flight from LAX to ARN was not on a Dreamliner, and the service was traditional with
complimentary food and drinks (and headsets), and the flight departed on time. The return flight, however, was 14
hours delayed. The airline ate the cost of putting all the passengers in a hotel on site at the airport and
included vouchers for lunch and dinner. The return flight was on the Dreamliner and that aircraft is so smooth and
I'm glad that I got to experience it. Nothing is complimentary on the return flight. Even basic drinks like coffee
and soda are $4. Video entertainment, however, is complimentary and there was no shortage of things to watch.
Overall, if you book Norwegian, be prepared for possible delays on either end of your trip and pack snacks and
The worst airline I have ever dealt with. My daughters first trip to Europe begins with a flight from LAX to
Amsterdam with a stopover in Copenhagen.. Flight is delayed 4 hours causing her to miss connection. We were told
she would be put up in a hotel since her connecting flight would be 24 hours later. She reported to us the plane
was old and very uncomfortable seating. Once in Copenhagen she was told to find her own hotel and submit a receipt
to be reimbursed later. She could find a hotel with any vacancies. The airport tried to help but they couldn't
find one either. Forced to stay the duration in the airport. Was also told they had misplaced her luggage but were
working on it. Customer service is awful. No interest in helping you whatsoever!
Rating : 1/10
We flew from Stockholm to Oakland in August. Flight was delayed 6.5 hours. We were not notified of the delay
prior to arriving at the airport. Communication concerning the delay was really poor. Once we were in the air,
the flight was fine. The crew were great. I understand that things happen and that flights are occasionally
delayed but according to those around us, most of Norwegian's flights are delayed and their communication with
passengers regarding the delays is horrible. I hope that they improve their customer service but until they do, I
will chose another airline.
Flew from LAX to Copenhagen on 9/2/2014 returning 9/13/2014. Was apprehensive after reading reviews, but flight
and airplane were as advertised. New 787, was on time both ways. I did fly premier and felt it was a bargain and
made trip easier. Food was so so but everything else was great.
Outbound, 25/08/14, Flight DY5293. Inbound, 03/09/14, Flight DY2431. Another pleasant and hassle free return
flight to Gran Canaria. Speedy check in at LGW but unfortunately flight delayed though not due to airline's
fault. However lovely outbound flight with lovely, helpful professional crew. Return flight equally as good and
despite a 15 minute delay taking off, still landed 25 mins ahead of the original scheduled time. Norwegian
Airlines remains our choice of value for money budget airline with comfortable spacious seating and generous hold
and hand luggage allowances.
Rating : 8/10
Having read mixed reviews on Norwegian I didn't really know what to expect. LGW to BKK via Stockholm. LGW to
Stockholm - new B737, leather seats, on time departure, good leg room and friendly staff. Nice smooth flight,
drinks and snacks available to buy, prices not too bad but no cash taken, you will need a credit or debit
card to purchase any food, snacks, drinks, headsets etc. Stockholm to Bangkok, new 787 dreamliner impressive
aircraft leather seats, again leg room not too bad I am 6'1 didn't feel cramped. staff on board friendly once
again you can purchase meals, head sets etc but I noticed on the long haul the prices are in dollars and expensive
in my opinion e.g. small beer $7, small bottled water $4 dollars, again you need a credit card to purchase
anything. All in all it's a low cost airline providing a cheap no frills flight, you get what you pay for.
Great flights! I must admit I had my concerns about travelling with Norwegian after reading some reviews on here
but our experience on the 787 Dreamliner was great. We flew London Gatwick to Fort Lauderdale, departed on time,
had pleasant cabin crew, great inflight entertainment and the best beef steak I have ever tasted! We decided to
upgrade on check-in to Premium Economy and, if this option is available, I would highly recommend. We paid an
extra £180 each to upgrade at last minute and it was worth every penny. The only downside was the delay once we
had landed at Fort Lauderdale. Although we landed on time, Passport Control and Customs could not handle the sheer
volume of passengers/aircraft arriving at the airport at the same time. We were kept waiting a further 2 hours on
the aircraft as airport staff would not let us disembark. In total it was 4 hours after landing before we were
able to leave Fort Lauderdale airport to begin our holiday. This was the case for every arrival and was not the
fault of Norwegian Airlines but it ruined what was otherwise a perfect flight. The return flight back to London
Gatwick was again faultless and on time. From landing back to the car took less than hour - what a difference!
After booking with Norwegian from Gatwick to Fort Lauderdale via Copenhagen I was very pleased about the price we
paid, but the reviews on this airline were so bad I was actually very worried, however what I found from booking
my ticket to checking in to flying and arriving at destination an absolute wonderful experience. The Dreamliner
was fantastic, sensored dimming windows, USB ports on screen and mains power point under every seat. There are
more on board facilities than other scheduled airlines. Seats were comfortable and we had enough legroom. My
husband and son are tall so had aisle seats. We had no food on board as wanted to keep the cost down but that was
fine. Overall the experience was great and one if the best things was the multiple device charging points on each
seat that's what did it my kids!
I fly with Norwegian 10/20 times per year. In total I have used Norwegian over 100 times. Normally I fly between
Oslo/Bodø - Las Palmas or between Oslo - Bodø. Very friendly staff, free wifi, good seats with room for your legs,
brand new planes and easy booking process. Recommended.
Thought I should offer my review of Norwegian's flight from Bangkok to Stockholm. I found this flight
exceptionally good. Check-in went very smoothly, the flight left on time, and staff were friendly and courteous.
The free entertainment is a real bonus, a good selection of movies etc., as well as games, music and flight
details and map, all available in your back of seat screen. Snack orders can be made and paid via this screen as
well as calling cabin crew. New dimming of window was efficient and novel!!! I had pre-purchased a meal, which
was served a couple of hours into the flight, it was hot and tasty, and I received an additional snack size meal
just before landing. Excellent. The flight arrived on time and luggage available shortly after landing.
Thoroughly recommended as excellent value on the price paid.
After reading all of the bad reviews we were a bit nervous with the tickets we purchased to travel from Ft
Lauderdale to Oslo. We watched this site carefully, so I wanted to share our experience. We did not pay for any
"extras" - advanced seat assignment, meals, or bags. We traveled only with a carry on, it was weighed in FLL when
checking in. I think we were a little overweight but they did not charge us. Outbound flight was delayed around
3 hours due to the inbound aircraft being diverted because of a passenger onboard suffering a heart attack. We
were told this upon check in, and were not upset as we would want the flight diverted if it was our loved one.
The Dreamliner was great - no complaints. Note: if you do not pay for their meal you are unable to buy a
drink/snack until after the paid meal service is complete. For the return flight from Oslo it was an odd boarding
process. They scanned your boarding pass at the gate and you entered a room crowded with other passengers on the
flight and waited. When the plane was ready they opened the door and everyone just filed in - no boarding by row,
zone, etc which caused people to all rush the door at once. It was odd. We had the Dreamliner on the way back as
well, again no complaints.
I flew from Amsterdam to Copenhagen and back. Both flights were comfortable. Friendly crew members. Enough leg
space. Clean aircraft.
I was very apprehensive after booking my flight with Norwegian. I was told to read reviews which were not good. I
left LAX airport heading for Gatwick, London. The flight was on time, the cabin staff friendly, food was great. I
got to speak with the pilots prior to boarding. Boarding was fast. Very enjoyable flight. My flight out was on
Sunday August 17th, arriving on 18th. My flight back was from Gatwick to LAX on September 7th. Flight was again on
time, little slow taking off due to run way being busy. This time the cabin was dirty, huge dirty spot next to my
seat, and trash in the pocket. They ran out of options for the 1 st meal served, however the food served was good.
Not my choice but not too bad at all. The breakfast served was not good. I am very allergic to onions and was
served a cheese/onion sandwich. I let the young man know of my serious allergy and he kindly stated he would find
me a replacement, which he did! However he did not check the replacement and that too had onion in the coleslaw.
The coleslaw was inside the sandwich. I was not able to eat it, so I was quite hungry when I got off the plane.
All in all I would say Norwegian had it right. I am happy I flew with them and would do so again.
Having read the extremely mixed reviews about the Norwegian long haul flights and the turbulent history of the
Dreamliner, I was more than a little nervous about the flight from Gatwick to New York on 9/9/14. However, the
entire experience from check in to arrival in JFK was fantastic! There was no queue to check in, security at the
airport was rapid and smooth, the Dreamliner was there and it was wonderful! Flight departed on time and arrived
an hour ahead of schedule in JFK (however due to congestion we had to wait on the runway for an hour on arriving
so no difference in the end). We were in economy and the seats had plenty of leg room and really good inflight
entertainment as well as the ability to use your card to pay for things at your seat which was fun. If you pay
for food in advance, you get 2 meals (one hot, one cold) as well as tea and cold drinks. If you don't pay in
advance, you get nothing (you can pay for cold snacks separately if you wish) so bring your own food and drink.
The flight cost £300 one way (Virgin is £999) so you really cannot get better value.
Rating : 3/10
Got to airport in Oslo to go back home to Oakland last month. My partner and our 3 year old and 1 year old. We
find out on the day of the flight that there was a stopover in Iceland (that they added without telling anyone).
The flight was delayed by over an hour. Plus this extra 2.5 hours because they needed to refuel this incredibly
out of date plane they put us on. No Dreamliner for us. No TV. My seat wouldn't recline. The service was awful.
The flight was awful. We will never use Norwegian again!
Rating : 7/10
SXF-ARN-SXF: Flights were delayed for 15 mins on both legs but arrived 5 mins late respectively. Passengers were
welcomed onboard by friendly young crew. Food and drinks are expensive onboard but was only 1.5 hrs flight so
didn't really matter but on the other hand Norwegian offers better leg space compared to its competitor (Air
Berlin) and wifi service is a hit. My seat was near the engine and wings but was relatively quiet owing to newer
aircraft. Considering price, service and flying time, I would recommend flying with Norwegian.
We flew from Gatwick to Florida Fort Lauderdale, this was an excellent flight no problems at all. We also returned
trouble free. We did manage to get the Dreamliner which I think made all the difference. I have read the reviews
and yep some are really terrible however our experience was not we had a great flight, good food and very
comfortable seating. However Fort Lauderdale Airport is a pit, awful. Come on USA your supposed to be leading the
World not Third World.
DY7069 and the flight was leaving from LAX, 3rd September landing in LGW 4th September. Yesterday I landed at
London's Gatwick Airport flying from LAX traveling with Norwegian Air Shuttle. Leading up to my flight I read a
lot of negative reviews regarding bad service, delays and overall terrible experiences. Norwegian Air was the best
flight I've been on for the cheapest price compared to other leading companies. A great flight and great savings.
Chose Norwegian Airline again as a low budget flight to Gran Canaria and as with previous experiences flying with
them, were not disappointed. Check in at Gatwick was swift and hassle free. Admittedly our outbound flight (25th
August) was delayed by an hour and a half but not the airline's fault. Our return flight (3rd September) was 15
minutes late taking off but we still landed 25 minutes ahead of the original scheduled time! Seats are bigger and
much more comfortable than other budget airlines we have flown with, and staff very pleasant and helpful. Still
our airline of choice.
Norwegian is cheap because the cost includes nothing and because the seat spacing is absolutely terrible. Not
comparable to a "normal airline" watch out! Flew from LGW to JFK. I am quite tall and the seat spacing is on par
with Ryanair for local flights. For an 8hr intercontinental flight this is torture. In addition the "pre-booked"
meal thing means I had no food for most of the flight. There is no good warning about this before you book. Prices
for snacks etc. are ludicrous, even for in-air standards. Flight delayed 1h which is not a lot in the grand scheme
of things but if you don't fit in the seat, it is certainly an added bonus. My point is: the flight is terrible if
you are not really small even when the "Dreamliner" is available and you are not delayed. If you really must
compare on price, make sure to add another 100 pounds for luggage/meal. Then factor in that you get much more
space in the economy class of other airlines.
Flew Gatwick - Arrecife - Gatwick. We flew with Norwegian as part of a package holiday booked through Monarch. At
first we were surprised that we were flying with Norwegian instead of Monarch due to Monarchs flights being full.
We were a bit concerned when we found out that the airline was a low cost airline but we were extremely impressed.
Our outbound flight was on the 29/8/14. We used there self-service check in and it took no more than two minutes
to print our boarding pass and drop our bags off and we were through security and airside within 5 minutes. The
flight was 10 minutes delayed but the flight still managed to land so early that our coach wasn't even ready for
us. Coming back on the 5/9/14, check-in was a nightmare, we were in the middle of the queue for check in and still
had to wait over 50 minutes, it was only after about 30 minutes that they decided to open another check-in desk,
taking it up to two. The flight however still managed to board quickly and pushed back 10 minutes early. The
aircraft we flew on was fairly new and had Boeings new cabin lighting which was really relaxing and changed
colours. Cabin crew were smart, professional and friendly and although you had to buy your own drinks and snack on
the flight (very expensive but it's how they make their money) the service was very good. The plane had wifi and
they use the wifi to display the flight details and flight map rather than on the overhead screens. Inflight
entertainment was available on your phone/ipad/laptop for 7 euro but for a part of the flight they had short films
playing on the screens such as Tom and Jerry. The only thing I can fault about the actual flight is that I found
the seats fairly hard but at the end of the day the flight was less than 4 hours. Will fly again!
Flew Norwegian JFK to Gatwick in July. Plane was delayed for 40 minutes and was very nervous as it was the 3rd
week they started flying from JFK to Gatwick. After one gate changed, plane left 40 minutes later. Dreamliner
experience was a very good, plane is nice, touch screen ordering was easy and efficient. Would recommend and we
paid half we would if travel by the regular big airlines.
After being worried by news of long delays from LA our flight left on time from Gatwick. The aircraft a 787 was
new with reasonable legroom. Each seat had its own entertainment system with built in credit card slot for food
and drinks. The return flight left on time and landed slightly early. Price was a bargain £440 each. Our only
complaint was the same selection of films was there on the way back.
I flew HAM-BCN. I can only say positive things about this airline. Cheap, spacious, fast and friendly. Free WiFi
is a bonus, but it is not the fastest and often disconnects, but for sending a WhatsApp good enough. Definitely
will book again soon.
We were due to fly to Fort Lauderdale on Friday 25th July. We arrived at Gatwick at 1pm for a 4.30 flight only to
be informed by the check in staff that the flight was 'delayed'. We were given meal vouchers and a room at the
Hilton. On the Norwegian website, the flight was scheduled for 11pm that night. However, a letter pushed under the
hotel room door informed us we were delayed until 6am Saturday. This later turned into 8am on Sunday. We had seen
that a Norwegian flight was delayed in LA - I asked the ground staff at the Norwegian desk if this was our plane;
they were quite dismissive and uninterested, and said "No, definitely not. Your plane is here but has technical
issues". After a second night in Gatwick, we went to the check in desk on Sunday 27th July only to be told the
plane was delayed a further two hours. At 10am the gate number flashed up on the screens. At last! when we got to
the gate, we were further informed there would be yet another hour's delay. At 11am, an announcement told
passengers that the flight may not depart as it had not been catered! At this point there was uproar and people
demanded to go, even without any food. Suddenly there was food, and we took off about noon. The cabin crew were
pleasant, and chatting to one, I was informed that this was the plane delayed in LA, as he was crewing and had
also been delayed! So why did Norwegian lie? The plane was freezing and yet there were no blanket unless you paid
- the A/C was unnecessarily high and I am sure this was a ploy. Because of the 44 hour delay, we lost a hotel
booking for the 25th, and our car hire was cancelled. I would never fly this airline again, I would much rather
pay more and fly Virgin or BA.
Following all the negative reviews of the transatlantic service, I was somewhat nervous about our London Gatwick -
JFK return flights. However I have to say that the whole experience was as good as economy class air travel gets
these days. Norwegian is using the budget airline model for this service, so if you have to be realistic in that
you will either have to pay for everything or take it yourself (drinks, snacks, pillows, blankets etc.). We did a
combination of both. All the staff we dealt with were professional and polite, we travelled on the Dreamliner both
ways which was comfortable, and had no issues with the entertainment systems that others have described. We were
delayed on the return leg of the journey, however this was not the airlines fault as someone had checked a bag and
then not turned up for the flight we had to wait while their bags were removed. My only negative comment is that
Norwegian put the time of the return flight back by several hours after we had made our reservations. Although we
had a lot of notice of this, and were offered the option to cancel the flight, we were unable to re-arrange our
plans as we had already booked connecting flights etc. As we were travelling with young children, this was a real
pain. It seems that when the transatlantic service works, it is great, if you can avoid the teething problems!
I will never fly Norwegian again. We were delayed 28 hours. Communication was terrible and our tour operator said
they were prevented by Norwegian from putting us up in a hotel, resulting in my family being in the airport until
after midnight.
Flew with Norwegian on the 8th and 29th August from Gatwick to Fort Lauderdale. Great experience on both flights
all left on time and service was good inflight. The only problem that we saw were how the bags were offloaded at
Fort Lauderdale and some people seemed to not be able to find luggage but we located ours within 5 minutes.
Inflight entertainment very good and would definitely use again.
I read so many terrible reviews that I was dreading our LGW to LAX return flights with children. It was actually
fine. Superb value, efficient. The airbus was clean and reasonably comfortable and movie choice good. Temperature
fine. Service friendly, left with only short delays on both legs and actually arrived a little early back on 24th.
Food was very small portions so take extras. I was happy to buy snacks but the choice is poor. There was one small
hot meal served with wine if wanted. Later in the flight a filled roll. Tea and coffee after each meal. May people
bought salads etc with them. Don't forget your earphones and USB chargers for your devices. The in seat chargers
are a great bonus on the Dreamliner.
My company and I mostly travel on SAS in the Nordic region. Heading up our company in this region I wanted to try
out the highly advertised Dreamliner to and from New York. Traveling to NY from CPH was fantastic. I had booked
Premium class. Going to NY I enjoyed the great seats and also quite good service. Norwegian had the return flight
operated by "Titan Airways", a budget carrier from the UK. With an all coach seating arrangement. Norwegian did
not inform us, despite their website saying that if a different plane is used the customer will get informed prior
to the flight. The check in people at JFK said this other plane had also premium seats. So do did the gate crew.
All lies. One of my fellow travelers noticed that on his reservation document from 1 week before the trip, it
already said "Titan Airways operated", meaning that Norwegian already knew before the outbound trip that the
return flight would not be the Dreamliner. Norwegian however sold us Premium tickets for both Outbound and inbound
flight. I have traveled a lot throughout my career, but have never seen airline just advertising one product, but
selling another without telling the customer. Not at the time of buying nor at the time of check-in. Besides the
fact that the premium class customers had to travel unexpectedly in a very tight coach seat, they now also need to
go through the hassle of claiming money back. It is service of the very worst kind. Norwegian doesn't have enough
Dreamliners to accommodate all the Dreamliner routes they advertise and sell.
When customers pay you for a flying experience aboard the Dreamliner, that is what we expect to receive. Instead,
they switched everyone onto an ancient, TV-less, smaller, non-direct flight due to the Dreamliner being
"unavailable". I'm sorry to inform you, however, that when a plane is not booked enough and you don't want to
waste money, you can't just say that the original plane is no longer available. What you do is suck up the losses
like a real company and fulfil customers' orders at a loss. Due to this unfair decision, passengers had their
direct flight aboard the Dreamliner changed into a 2.5 hour flight to Iceland, a 1 hour refuel where everyone was
stuck onboard, and then an 8.5 hour flight to Oakland. Because of your decision to change your passengers to a
smaller plane not capable of making the entire trip from Norway to Oakland without a refuel, you wasted about 4
hours of our time. Flight DY7063. It seems as if the downgrading of the plane is a common occurrence for this
airline, so I highly do not recommend traveling with them.
In July 2014 I flew Norwegian from Bangkok to Oslo, Oslo to Bergen and Bergen to Paris (Orly) with my wife and
young daughter. The price (and the chance to fly a 787 Dreamliner) was what attracted us but we were very happy
with the whole experience. All flights were pretty much on time (give or take 10 mins). The Dreamliner was
great. The seat space was equivalent to the Qantas A330 we flew Sydney to Bangkok. The pre-ordered (Thai) meal
was good and the inflight snack purchase system was fun (swipe your credit card in the entertainment system and
order from there). The inflight entertainment was also great, both the selection and the system. The Norway /
Paris flights were straightforward but good. Leg room was reasonable (I'm 6' 4), especially compared to other
LCCs. And the in flight magazine was well worth reading. Hopefully the teething problems that people reported
with the Bangkok - Oslo flights have been worked through because I really buy into the ethos of Norwegian. Flying
Norwegian saved us well over A$2,000 and, financially, it turned our vacation from an eye-wateringly expensive
burden to something that was doable and enjoyable.
Flew from Oakland to Oslo and the flight was great. The Dreamliner was nice, customer service good too. However,
this was a bait and switch because the return flight was the exact opposite. The flight was outsourced to Euro
Atlantic which was an old dirty plane and there was no announcement or notification about this change which
included the flight now have a two and half hour stop for refuelling in addition to the one original delay. The
lack of customer service was the most frustrating because it can easily be improved with more honest
communication. I would have loved to know that the plane did not have an outlets or USB ports to charge my dead
phone. I really hope they have the Dreamliner ready for my flight back to Oslo next week.
(18/08) London Gatwick - Fort Lauderdale. Not a long queue for check in at Gatwick, and staff were all friendly
and polite (even no problem with overweight baggage)! I had read some bad reviews on the Dreamliner 'technical
problems' and substitutions of old Euro Atlantic 777 planes but was relieved when I got to gate 19 and saw EI-LNB
Dreamliner sitting there. No delays at all and cabin crew very welcoming. Window dimming system is a nice idea and
blocks out the sun quite well. Inflight entertainment is pretty good, couple of older films and not that much for
kids though. All flight attendants were great and reassured us during turbulence. The LED system was used well.
The food was really good but for the 'snack' the cheese and onion sandwich didn't tempt me (the muffin was tasty
though). So, all in all, a great experience with Norwegian and I hope they perform the same for the return flight
Flew VNO-ARN-CPH. First sector, VNO to ARN, I could not buy food or drink unless I had Swedish Kroners in Cash. I
was told that the credit card machine didn't work, so I asked them to make a manual imprint of the card which they
do at all other civilised airlines, but they refused. I then asked to get at least some water, but because they
only wanted Swedish cash, this was not possible either. The guy next to me wanted to buy a cup of coffee, this was
not possible, because as it turned out, also the coffee machine was broken. On the ARN-CPH sector, cabin staff
couldn't finish their job fast enough to have a break. My seat was passed in less than three seconds, and I could
get the attention of the cabin staff after that. I did get to my destination on time, but all this is just not
good enough, and it wasn't cheap either. If Norwegian want to be accepted as a serious airline, they should start
acting as one.
Just back from Ft Lauderdale (to Gatwick) and after reading some of the reviews was dreading the flights. However
I thought they were excellent, on time both ways, food was good, staff very good, inflight entertainment was ok,
and overall for the price I paid - £645 return I was more than pleased. Premium economy looked fantastic so I will
try booking that next time.
First time (and last) flying Norwegian. Choose them because it was the only non-stop from LAX to ARN. The initial
flight was delayed 22 hours (no notification from Norwegian) and the return flight 54 hours (again, no
notification from Norwegian). They eventually had to charter an old 747 to get everyone back from Stockholm.
Barcelona-Stockholm-Bangkok. Everything very good, very clean, all flights on time, the seats were a bit small.
At meal times staff had a list with whom had the right to have a meal and whom didn't. It was really surprising
that on an 11 hour flight that at least half of the passengers didn't have any meal. You could buy a sandwich or a
snack during the flight. All the movies were just in English.
I've had bad experiences with all airlines with delays and what not but my trip from LAX to Gatwick and back on
the Dreamliner went without a hitch. We didn't have a chance to book much in advance but while most airlines were
quoting $2000, Norwegian was quoting $1500 and that's the reason we picked them. My trip out was in economy and
the leg room for a 6'1" guy is not the best. I felt really cramped but other airlines are probably doing the same
thing. We prepaid for the food/baggage/seat assignment (included in the $1500) and I recommend anyone do that but
don't expect the food to be all that great. The chicken tasted boiled. On the way back I opted for premium
economy. It was about $300 more which is not bad compared to other airlines but the only real pluses are increased
leg room and a 2 suitcase allowance rather than 1 and slightly better food. The beef I had was not bad at all!
You get a free glass of so-so wine with the meal and a Bailey's to cap it off (premium economy only) but I found
it weird that I still had to cough up $7 for a beer later in the flight! Really? The movie choice was limited -
I didn't know most of the titles but I guess there was enough choice to keep me amused. The electrochromic
windows are weird. There's a button under each window to let you darken/lighten it but the crew take over the
controls for most of the flight so you don't actually get to adjust it to your liking. Bring back the shades!
I booked to travel from LAX to LGW on 23rd July 2014 at 20.30. This was the start of the most horrendous travel
experience I have had. I was travelling alone with my young son, and the whole ordeal was incredibly stressful.
After 4 hours on the tarmac with nothing but crisps and coke (had to wait over 2 hours for this) the flight was
cancelled. The airline could not - or would not - provide hotel accommodation for the night so we came home. We
were rescheduled to fly 24 hours later, but this was cancelled too. "Technical issues". Again, no hotels and no
alternative flights. Just as my son and I were about to sleep in the airport, Norwegian did save some grace by
finding us a hotel room. We eventually flew at 12.30pm on 25th July - 2.5 days late. Yes, Norwegian were cheap
which is why we tried them. However these economies were evidenced with shoddy planes, no support network with
other airlines, and they were quite frankly bullied by LAX Airport. Even though the flight itself was faultless
once it took off, and the return flight fine, I will never fly with Norwegian again.
I flew from London Gatwick to New York JFK, I am a frequent flyer on BA and had very low expectations for this
flight. I opted for the Premium Economy service as that was their top tier class and I was over the moon with the
whole entire experience. The worst thing about the flight was having to fly from Gatwick south terminal which is
just awful, however everything about Norwegian was top class. The premium economy seats were extremely comfortable
for a non flat bed seat, in comparison to Word Traveler Plus on BA it was simply incredible. Right from the offset
I had a good experience with the express premium baggage check/check in desk and priority boarding on the flight.
The food was presented in a very nice package, only down side is that they only had one option of fish available
when they reached me (I don't eat fish). However the sides, dessert and drinks were delicious. The service was
slightly slow but was excellent so didn't mind. They didn't have time to serve duty free as the wait until the
very end, we landed early so they had only got to the front row before having to pack it up. Will 100% be flying
with them again, just wish they had a route into Heathrow!
I am a fairly regular customer of Norwegian on their short haul routes from the UK to (and domestically within)
Denmark over a number of years and have always found them very good and a certainly a cut above the other no
frills airlines flying from the UK. I have recently flown with them for the first time Long Haul from LGW-JFK
out on 7th August 2014 returning overnight on 12th/13th August 2014. I have to say that apart from a small delay
on the outgoing flight the all round experience was excellent. 787 Dreamliner planes were comfortable and actually
felt less cramped than larger planes on other UK airlines flying the same route. I had booked the extra legroom
seats (rows 7 and 24 respectively) grab them if you can! Inflight entertainment system was like having your own
ipad, state of the art and more reliable than other systems I have experienced with alternative British carriers.
I actually managed to sleep a little on the return overnight flight which is a first for me on a long haul flight
and I had little jet lag as a consequence. Cabin crew were efficient and friendly and the ambient lighting and
windows which have automatic filtering depending on the external conditions were remarkable. On this experience I
would be more than happy to book again long haul with Norwegian, London to New York for £365 return (including the
extra meal, checked luggage and advanced reserved seat package) in August beats all other airlines hands down and
offers as good as any other economy offering by other UK carriers.
My first and last time with Norwegian. I flew from Stockholm to NYC on July 30th and returned on August 6th. I
booked with Norwegian because they offered a unique experience about the 787 and direct flights to NYC. I checked
the flight status before leaving for the airport, my flight was delayed more than 5 hours with a new departure of
11 pm (instead of 5.30pm). I went to the airport on time to learn that the flight was definitely delayed because
of a technical issue on the plane that occurred 2 days ago. After waiting 4 hours at the airport with my luggage,
we were allowed to drop our luggage and check-in. I waited 1.5 hrs to drop my luggage. At the desk, the
receptionist discreetly ask me if I would agree to switch to another flight (because of over-booking), the
following day and Norwegian would offer me 600€. However, they were not able to tell me if the flight would be on
time and if over-booking problems would be absorbed. I refused as I had to be in NYC the next day and he gave me a
voucher for a meal. We were waiting 45 minutes without any explanations. Finally, we took of at 11.45, more than 6
hours after the scheduled departure. The plane was an old and dirty EuroAtlantic plane, seats were narrow, plane
was dirty. The EuroAtlantic crew were welcoming but it didn't change the fact that the plane was so uncomfortable.
To return we were on EuroAtlantic again with limited entertainment. The flight was only delayed one hour which was
a good surprise. The plane was indeed old, with limited entertainment but still, better than the first one as we
had larger seats and individual screens. Seats were old and not in a good shape but the crew were nice and we
arrived 40 minutes late in Stockholm. Overall, my experience with Norwegian was not good at all. I will never fly
with them again!
We are currently sitting on a Norwegian airplane at Gatwick Airport. We were supposed to leave at 7.15pm but are
still at the gate at 8.32pm No one has given us any information and the plane is sweltering hot, ok, we've
finally been told that there's a fault with plane but they're not letting us off for another 20 min because there
isn't anyone to authorise us getting off. This is a total joke.
DY7006, 1 Aug 2014, New York - Stockholm-Arlanda. The original booking was to take the flight on the Dreamliner
but that did not occur and the flight was subcontracted out to Portuguese Air. This appears to be a common
practice for this airline and after reading the reviews is the basis of many of the complaints. We booked first
class and found accommodations no better than economy. No pillows and few blankets. Flight crew was more
interested in socializing during the flight rather than addressing the needs of customers. No entertainment
during the entire 7 hour flight. Some of the restrooms were non-functional. Food was substandard. But what
concerned me most was a lack of safety culture by the staff. Upon landing customers jumped out of their seats
and started removing items from the overhead bins and remained standing as the plane proceeded to the airport.
Not a word was said to anyone by the staff. In all my years of travel I have never observed such unsafe
behavior. This is a no frills airline so take this into account before you begin the journey.
Flight 7002, 26 June, from New York to Oslo. Check-in staff were very nice and quick. The flight left half an hour
late. The plane was very modern inside and the seats were very comfortable. The meals were small but okay. Flight
arrived early in Oslo. I had a great experience aboard Norwegian and I will fly them again in the future.
Flown with Norwegian 3 times now, returning from Malaga on the 13/8/14. Aircraft clean and comfortable also free
wi fi which is fantastic for the kids. My daughter had back surgery so I booked her a wheelchair, Norwegian were
so helpful I cannot fault them, will always use them, also if you book in plenty of time I have always found them
to be the cheapest, on these flights alone I save myself £450.
Paris to Oslo rtn. It was not a new 737 with the sky interior, but it was clean and everything worked and the
service was wonderful. We were travelling as a family of 7 and the staff were very helpful and friendly. The
flight back was on one of their newest 737-800's with the sky interior and it was excellent. Comfortable seats and
the WiFi was fast. Very impressed and would certainly fly Norwegian around Europe. The inflight snacks were nice
(had the chicken sandwich and it was delicious). The only slight criticism is the 20kg luggage limit, but they
make up for it with the 10kg carry-on limit.
I have travelled quite often with Norwegian Air during the past. I have always been satisfied with their service
until I travelled on flight DY1633 from Vienna to Oslo on 25 July 2014 when "the walls fell in". The incoming
flight from Oslo was about 3 hours late in arriving in Vienna. The waiting passengers were not aware of the reason
for the planes delay in arriving. Shortly after the planes arrival in Vienna 5 or 6 Austrian police appeared and
started taking 4 or 5 of the awaiting passengers out for further interrogation. No explanation was given by
a member of the ground staff as to the reason for the 3 hour delay in arriving at Vienna which was apparently due
to the connecting flight from Bodø to Oslo being delayed 3 hours because of fog. When we got on board at about
00.30 an explanation was given by the Captain as to the delay. Drinks were available on the flight but had to be
paid for instead of being offered free of charge after such a long delay. The flight eventually arrived at Oslo
Airport at about 03.00, over 3 hours late! As I had 2 tickets for the Airport Train to Sandvika I asked one of the
flight attendants how I could get to Sandvika as no trains were available at that late hour. I was given a short
rude reply to contact Norwegian Air's Service company at Oslo Airport. I eventually did and the service company
rudely told me to take a waiting bus to Oslo Centre and a taxi on to Sandvika and make a claim to Norwegian Air
afterwards. Lack of information and rude flight attendants with, in my opinion, little experience has made me
think twice about travelling with Norwegian Air again.
We flew low fare from Fort Lauderdale, Florida (FLL) to Copenhagen, Denmark (CPH) on August 7. I had read the
reviews so I knew what to expect - delays and no frills. Our flight was delayed 1 hour, found out via FLL website
- no big deal. We did not pre order food, baggage or reserve seats. Flying as a couple, we checked in together
and we assigned consecutive seats. Aircraft was new, media selection was good. Hard to sleep - lots of
interruptions. There were 9 seats per row so a 3-3-3 set up. It's a 9 hour flight, it's an economy airline,
it's what I expected. Don't buy food on the plane - it' starts at $4 cokes and $8 mini Bailey's. As a couple in
our twenties traveling to Europe on a budget, it was satisfactory. We have 2 more Norwegian flights while here -
will review again. Note on the FLL airport: if you have a late evening flight, be prepared that the shops/food
close around 8.30 - disappointed not to get a meal. Not even a cup of water will be offered to you on the plane.
Headphones/blankets not free. I brought a big sweater - that was a good decision.
I had a one-way flight LAX-CPH, Dreamliner. No delay and service was good. The flight was cheap so that was fine.
What I didn't like was that you get charged a lot on all services - food, luggage, blanket, seat and so on and the
price level is very high. What I didn't like was that if you didn't pre-ordered food, then you have to wait to
order food/drinks until after all the pre-ordered had got their service. The selection of food was either chips or
a sandwich and to very steep prices - I took a cheese sandwich (no other option) and a 25cl red wine, total cost
19 USD. The temperature in the airplane was roughly 18C/64F, at least below what I am used to. I suspect that the
Dreamliner plane has an advanced indoor climate where the temperature could be set electronically to a certain
number so why didn't they set this from the start? If this was deliberately to make us buy blankets I don't know!
Overall I don't like long overseas flights where you have to purchase food and drinks. A tip - buy food from the
departure location (non airport) and save money.
I flew DY7015 to New York from London Gatwick on July 15th and returned on DY7016 on 2nd August. Having booked
flights last October due to very cheap fares, and being able to flying on the 787, I was not disappointed. I had
read about the use of rented aircraft when things go wrong with their 787s, but I flew on the 787 on both flights
without any technical delays. Both flights left just a bit behind schedule, but that was due to late passengers
and the shear amount of aircraft movements at each airport. The first thing I noticed once stepping on board was
the clean and fresh new smell (I flew on their newest 787 which was less than a month old) and the crew were very
welcoming and helpful, much more so than BA long haul. My IFE stopped working within the first 20 minutes on the
outbound flight and I had to share my mum and sister's, and the cabin crew didn't reset it despite being asked to
twice, so that was my only disappointment. It worked fine on the return flight. The pre-ordered meal going out was
actually quite nice but on the inbound flight was not the best, but economy airline food often isn't the best
regardless of airline. The crew were attentive and friendly on both flights, engaging with the customers well and
always did their best to help, which was great giving Norwegian are a low-cost airline. Well what can I say about
the 787, it really is a pleasure to fly on! The electronically dimmable windows were cool and the size of the
windows is quite large compared to similar size planes. It is a quiet plane even on takeoff so during cruise you
aren't kept wide awake by the bellowing roar of the engines. I found the seats to be comfortable with great leg
room (so much more compared to the likes of BA) and the mood lighting that changes colour gave a fresh feel to the
flight. As an aspiring airline pilot/aviation enthusiast as well as a passenger all in all I loved my experience
flying with Norwegian long haul on their 787! For a low cost airline the service is good, friendly crew, the
pilots on the return flight were welcoming and kept us informed when possible about updates etc, and there were
none of the notorious extraordinary delays that seem to affect a fair few of their long haul flights. I really
hope their long haul expansion works out for them as they look set to receive 9 more 787s next year in addition to
the 7 they already have, and that the technical issues that sometimes affect their 787s iron out. I would not
hesitate to fly with them again giving the great fares. My parents are flying with them Gatwick-Barcelona in
October and are eagerly anticipating their modern sky interior 737-800. If you want to fly long haul at half the
price of the 'big boy' carriers, fly Norwegian, and don't be put off by some of the big delay stories you hear!
Flew OAK-Oslo on July 2nd. Had bought my ticket months earlier and was very excited to fly on the "Dreamliner".
Reviews on this site as well as others left me a bit worried, so I was greatly relieved to see the Dreamliner roll
into the gate at Oakland "International" Airport right on time. Check in was simple, quick and pleasant. Plane
left on time. Flight crew professional and pleasant. The plane itself, being new, is great although not greatly
different than a 777 or Airbus. I will say the improved cabin ventilation system seemed to make quite a
difference upon arrival. Did not order food, but flight attendant comped me a beer and nuts after giving up my
seat to a woman with two young kids. Arrived on time and did not have to worry about missing my connecting
flights out of Oslo on another airline. Biggest drawback was the $36 half sandwich & beer I had at Oslo Airport.
Not sure if I will fly them again as Oslo connections are poor and let's face it, the only people who can afford
Norway are Norwegians.
I flew Gatwick to Tenerife 23 July and returned 2 Aug with my family. I was very pleasantly surprised with this
company after years of using EasyJet and Ryanair for short haul trips. Very comfortable seats with considerably
more legroom than the other economy airlines. Extremely polite, efficient cabin staff, and again, I found the
inflight service better and cheaper than the alternatives. I paid just over £800 for 5 return flights in the
school summer holidays which was an absolute bargain. Would definitely use Norwegian Air again, very impressed!
The flight from LAX to London on Norwegian Air's Dreamliner was superb. The crew were friendly and polite. The
seats were comfortable. The entertainment system worked perfectly. The upgraded "nice and tasty" meal was quite
good. A wonderful experience! Then came the return flight from Copenhagen to LAX. We waited 6 hours in the airport
and 1 hour on the plane before takeoff with no explanations. The Customer Service offered a $10 meal voucher, but
they were almost offensive in their behavior. Thinking we would be returning on the same airline that we flew to
Europe on was an assumption we should not have made. To our dismay the Dreamliner was MIA and instead we ended up
on EuroAtlantic. As if that wasn't enough of a stunner, the entertainment system was a total joke, no WiFi, our
paid for "nice and tasty" upgraded meal never manifested and when we inquired about it the flight attendant got
irritated, acting as though we were out of line to even ask. Never would I fly Norwegian Air again without an
absolute guarantee that it would be the Dreamliner both ways, which will never happen. I can't understand why
Norwegian Air would choose a rickety old plane with a rude crew to substitute. The one good thing, the pilot did
get us home safely.
Avoid Norwegian is my honest opinion and let me explain so many reasons why: Last week I accompanied my niece from
LAX to LGW on Norwegian's advertised "dreamliner" aircraft. It turned into a 3 day delay and since we live hours
away, my niece had to sleep in the airport as no hotel rooms were offered. We were given limited info from the
"handling agents" at LAX for Norwegian, since apparently there is no actual Norwegian staff at any airport. I
tried to call customer service. After excruciatingly long wait times, we got a very unfriendly person who sounded
like they did not want to be there. I read other reviews where Norwegian farms out the Dreamliner sometimes to a
"leasing" company and much older aircraft, well I did not believe it until my niece got a text message that her
return flight would be on such an aircraft. It is nothing like the Dreamliner they proudly advertise. Well my
mother always said, if you want cheap then you will get cheap. Now I see it firsthand. Avoid.
We missed our connecting flight from Paris to Copenhagen. We contacted Norwegian Airlines at ORLY airport who
informed us the flight would not be refunded or changed-the flight would still stand as is. So after spending 1000
euros to get trains to Copenhagen to catch our flight, it was then delayed 5 hours, and they switched us to an
EuroAtlantic Boeing 777-200 from 1998 instead of the Dreamliner we had paid for! The plane was dirty, with food
debris and trash all over and under seats. Very apparent it had not been cleaned at all. Seat arms were broken,
the light switch above the seat broke apart when turned on. Also, the TVs did not work. On some TVs there was no
audio. No entertainment package, games or wi-if that we had paid for and been promised. Also, the crew seemed lost
and confused, obviously operating on a plane they were not familiar with. No complimentary drinks for 7 hours in
between the 2 meals provided. The stewards were never around, never collected trash. I had to seek them out in the
back of the plane where they were standing leaning over, earplugs in playing on their iPhones oblivious and
disengaged from passengers and their needs. After reading all the previous comments, it appears Norwegian maybe
doing a bait and switch, promising paid Dreamliner tickets but providing defunct, broken, dirty old planes, but
collecting premium money for it.
Norwegian did it to us also. Our flight was DY7091 Copenhagen to LAX aboard the Dreamliner on August 2nd. We also
never received a text or phone call about the delay. Upon arriving at the airport and checking in we were given
vouchers to eat to make up for the 5 hour delay. No one ever told us about the plane change. We proceeded to board
a Euro Atlantic plane which we just assumed was maybe a sister company (Not the case). Our flight was the most
miserable flight. This plane was old, dirty and even had ashtrays. We sat in seats that had white stuff sprayed
all over from the previous flight and cups on the floor. One of the sinks in a bathroom was broken and another
bathroom was completely out of service. The inflight entertainment or TV's did not work for most of the seats. The
ones that did work had grainy and rolling pictures or no audio. My arm rest was broken and kept pinching me. You
could not get a pillow or blanket. The overhead lights and remotes were hit and miss if they worked. This plane
had no wifi, staff that were clueless, missing and just plain lazy. They did provide 2 meals with a drink. The
food was ok, no drinks were offered between the meals that were served 1 hour 30 mins after take off and before
landing. My kids were bored and had no entertainment but me for 11 hours as their DS died while being used in the
airport during the delay. This was a horrible flight for an adult but worse for a family with kids. Warning it
looks like this is a common practice for Norwegian if you can get your money back try to or take a different
flight completely. This is an unacceptable chartered plane Norwegian has leased to deal with the Dreamliner
problem and they have been doing this to passengers for months.
New York (JFK) to Copenhagen (round-trip), July, 2014. This route (JFK-CPH) is contracted out to EuroAtlantic
Airways and uses a Boeing 777 with a friendly and efficient Portuguese crew. The airplane has leather seats, older
headrest entertainment screens (including a navigation channel), bring your own earbuds, blanket/sweater, pillow
and hand sanitizer. The price you pay includes a 22 pound carry-on bag any checked baggage has an extra charge.
JFK-CPH - Norwegian Air uses the generic check-in counter and generic agents at the far-end (southern side) of
Terminal 1 at JFK. You only need your passport to check-in. The agents didn't seem too concerned with weight
limits. The plane loaded from rear to front at the gate. No pillows, blankets or earbuds. Everyone got a free
dinner (tasty) and a skimpy pour of free wine. Everyone got a free box breakfast also. Many drinks were offered
during the flight. Since they didn't give out blankets, the plane was kept uncomfortably warm. Overhead storage
filled quickly. CPH-JFK - Norwegian uses it's own employees at the Copenhagen check-in counter. Only a passport
was needed to receive a boarding pass. Checked baggage was weighed. Carry-on bags were never weighed. Only two
generic employees at the gate: one allowed entry to a secured seating area at the gate after checking passports
and boarding passes; the second, allowed everyone to board at once and collected boarding passes. Boarding went
smoother than the rear-first boarding at JFK. Everyone got a free dinner (tasty) and a free large pour of wine and
a free box breakfast. Many drinks were offered during the flight. No blankets, pillows or earbuds. The plane was
kept at a comfortable temperature. Lots of room in overhead storage. I purchased the Norwegian package that
included a reserved seat, a meal and one checked bag (44 pounds/ 20 kilos). If you arrive three hours prior to the
flight you'll be the first to choose from the unreserved seats, since everyone got free meals, there was no need
to pay for it and a checked bag can be purchased separately. I would not have flown Norwegian Air if I had a
connecting flight and I would think twice before I took a flight within Europe with them.
Terrible service, one of the worst flights I've been on. Flew from Riga to Miami. My connecting flight was "final
call "1 hr before takeoff. The lounge they packed us in was tiny causing most of us to have to sit on the floor.
Inflight services were terrible, no beverages were offered periodically, instead you would have to request
awkwardly. I don't mind being charged for what I eat, what was terrible was that there was no real food to choose
from, only nachos, chips, peanuts, and garbage food. This service was not available for large potions of the
flight. At the end off the long flight I was feeling very starved. Cost of flight included nothing which makes it
hard to compare with flights that do when shopping. Extra for choosing Seats, no included check baggage. My bag
that was 5KG over weight cost £185. Will never fly again.
DY7087, Stockholm/Arn to Los Angeles/LAX. Do not fly Norwegian Airlines! 2pm flight started with a 3hr delay
and became a 9+hr delay. 8/01/2014. No info, no updates, no vouchers stuck in Stockholm. Went to another airline
to trade in the ticket and was told "No one will accept or deal with Norwegian Airlines". Save yourself the
headache. Do not fly Norwegian Airlines.
I flew to Oakland, CA from Stockholm via Norwegian Air and was sorely disappointed with the entire experience. The
flight was delayed for over seven hours with no explanation or communication. My husband only found out about the
delay when he checked us in online, the airline did not bother to send us a notification email. We were
subsequently forced to endure a redeye flight instead of the pleasant midday flight we were expecting. Several of
the flight attendants were snippy and rude, likely due to the inconvenience this delay caused them as well.
Further, the exit row seating is severely cramped, diminishing the comfort. Overall, I would avoid this airline in
the future and would advise others to do so as well.
Aug 1st. Flight DY7087 from Arlanda to Los Angeles. Almost 8 hours delay. Scheduled departure time was 1400 and
actual departure was 2145. We had driven 3 hours to Arlanda airport to check-in at 11am to be told that due to
technical reasons the flight was delayed 2 hours until 1610. This then became 1840 and subsequently 2040. The
announcements were made on the departure notice board. There was not one Norwegian Air employee to speak to at the
airport. Given a 100 kroner meal voucher which barely covered the cost of a sandwich. The whole experience was a
nightmare and we eventually got to LAX at midnight instead of 1615. The cabin staff were very polite and
apologetic telling me that Norwegian Air long haul flights have a lot of problems and are very often delayed. I
checked out the historical data for flights from Arlanda to Los Angeles and found that there were delays on 5 out
of 6 flights the previous week with average delays of over 3 hours and in some instances cancellations. This was
our second similar bad experience in a year with Norwegian. Never again and the flying public should be warned.
My first and last Norwegian flight from Ft Lauderdale Fl to Copenhagen (connecting flight to Munich and then
Thessaloniki) was delayed 2.5 hours without giving notice by text or email on July 15th, 2014). Upon arriving to
the Ft Lauderdale airport 2 hrs prior to flight, we were told flight was delayed 2 hrs, which made us miss both
connecting fights in Copenhagen and Munich, hence, having to repurchase new expensive tickets in Copenhagen, re-
routing us to Stockholm, and then to our final destination in Greece (Thessaloniki). This airline might less
expensive, but they charge for blankets, pillows, earphones, food (on an almost 10 hr flight). On our returning
flight of 9 hours, we were denied food or drinks by flight attendant!
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text:
Publisher's Description+
From Nikon Corporation: Nikon CoolPix 900 Digital Camera:
1/2.7-in. 1.3-MP CCD.
ISO equivalent 64 sensitivity.
3x zoom Nikkor lens (35mm [135] format equiv. to 38-115mm) and 2x digital zoom.
Auto White Balance (AWB) and 5 manual white balance settings.
2.0-in. low-temp polysilicon TFT LCD.
CompactFlashâ?¢ card.
Cosmic-violet color E900S features Multi-Flash Sync terminal and Exposure Compensation by 1/2 EV steps.
read more +

subset: commoncrawl


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Games industry salaries surveyed
An interesting news report on 1up.com examines a survey issued by Games Developer magazine, which takes a look at the average salaries earned by members of the games industry stateside. Predictably, the vast sums of money involved in developing and publishing new videogames has resulted in a salary structure increasingly governed by the demands of 'business'. All in all however, the survey paints a very rosy picture of prosperity, which isn't quite mirrored in the number of smaller developers closing-up shop, especially here in the UK.
Regardless of a tough commercial landscape however, programmers with little experience can still earn between $58,000 and $74,000 per year in the US, whilst a Producer with upwards of six years experience can take home a whopping $123,000 - nearly $40,000 more than a code monkey with similar miles on the clock.
Unsurprisingly, the survey also discovered that this is a male-dominated business where sexism still manifests itself, with female employees earning an average of 10-15% less than their males counterparts.
This information also demonstrates why game development is burgeoning in eastern Europe, India and China (as well as several other places), where labour is traditionally cheaper. Quite an interesting report, then, and it would be interesting to see whether games industry positions are quite so lucrative in the UK and Europe. Can anyone fill us in?
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Date: August 4, 2013 - 6:30 pm
Time: 6:30 pm
Raising Teens With Sexual Self-Control (for parents and concerned adults) with special guest speaker, KAREN KROPF. Entry is free
Childcare provided (only with registration).
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Debunk the strategies adults often use that WON'T work
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Learn simple, practical and EFFECTIVE techniques.
Register at reallifechurch.org/teens. Contact 661.775.7401 or firstname.lastname@example.com for more information and with questions.


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blue mini square silk tie
designer's notes
The suit may be the staple, but it is the tie that illustrates your personal style. Step it up to the next level with a classic Zegna tie.
color: Blue Mini square woven silk Logo jacquard lining Measures 58'' long x 3�'' at widest point All measurements are approximate 100% Silk; Dry Clean; Italy; style# 303736401


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Gratitude, the magic elixir
Kristin's on vacation all week, and I'm on vacation all next week. She left me the Perfect Suitcase as a Christmas gift. I'd been telling her I had a great one for weekends, and a giant one for 7-14 day trips. But I didn't have one for 4-6 day trips, which most of mine are. […]4 Comments • Continue Reading →
Giving Thanks
Tomorrow I won't be blogging, as I'll be going for a Central Park run, watching the Macy's Thanksgiving Day parade, and working in a soup kitchen in New York City, like last year. I'll be having fun and counting my blessings. And working on my next book (I'll tell you later) on the plane. […]3 Comments • Continue Reading →
How much is your health worth?
Yesterday, I rode my bike on my usual path. It's a 20-mile ride up and down Provo Canyon, turning away from Sundance, to the top of South Fork. The road dead ends there, in front of the Girl Scouts' Trefoil Ranch. On the way up, a bull moose in my path took my breath away. […]6 Comments • Continue Reading →
Are "eating healthy" and "obsessed" synonymous? Part 3 of 3
If you feel you are annoying your family, go ahead and transfer their feelings to me if you want! If it helps you, you can say, "Green Smoothie Girl says my 'obsession' is normal and that it's just a phase. She had that phase, too. The only way through it is THROUGH it! Now she's […]11 Comments • Continue Reading →
I won't die on most hills: thoughts on parenting
I had five 10-y.o. baseball players in the car last week, with this conversation: Me: Hey Tennyson, get your stuff off my expensive tennis racket! Baseball Player #2: Cool, you play tennis? Me: Yeah. I have a 10 and 1 record so far this year. I lost one because my doubles partner barely had a […]4 Comments • Continue Reading →
Taking stock of progress…part 2 of 2
Once upon a time, my whole diet was Ben & Jerry's, pizza, French bread, Diet Coke, and a fruit or salad mixed in to make myself feel better about it all. I started to change one thing at a time. Sometimes I'd have periods of big progress, and other periods of slight backsliding. It was […]40 Comments • Continue Reading →
winner of katie thompson CD's announced today :-)
Tomorrow, a photo journal of my OUTRAGEOUSLY AWFUL green-smoothie-drinking contest with Jillene last night! But today….I was inspired by your stories (to win 2 Katie Thompson CD's from my blog on April 18)! Two of you wrote songs. Joni in Japan, 10 km from the tsunami, told us about her experience living through the disaster […]2 Comments • Continue Reading →
Training for Green Smoothie Smackdown: wheat-grass juice overdose?
So Jillene of Total Care Dental and I are gonna do Green Smoothie Smackdown on Weds. night after my class in Orem. On camera. If you're coming to that class, stay and cheer us on! She'll make me a quart of GS, and I'll make her a quart, and we'll race to drink it. There […]7 Comments • Continue Reading →
The Rest of the Story with Rich the Pharmacist. Part 2 of 2.
I don't buy that baloney. (In more ways than one.) If you eat hot dogs and soda on a regular basis, you're almost certainly spending lots of money on doctor bills. Or you're about to, as springs start to break loose in your internal box spring. Your health insurance company is going broke, too. I […]12 Comments • Continue Reading →
thoughts on SLEEP
Everybody knows sleep is critical. I'm going to hit just bullet points, in this blog, about what I've studied about sleep. This used to be a huge issue for me because I didn't fall asleep, and I didn't stay asleep, starting when I was about 10. Insomnia was a major problem whenever I was stressed […]29 Comments • Continue Reading →


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The Worst Company Names of All Time
"Co America? Is there another America that I don't know about?" Altman says. "I guess this company could say that they work with America. America is never a word you should play with or add things on to. I think people have extraordinarily complex views of the word. They're playing with a very available and present word, and they did it in a careless way."


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Chris Cuomo reports on the aftermath of the storm in the Big Apple.
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August 6, 2013
Guilderland Police Department will host a local Night Out at Tawasentha Park in Guilderland on Tuesday, Aug. 6. The annual event takes place in communities across the country and is intended to foster a positive relationship between police and the community.
Stories this photo appears in:
Guilderland PD to host a 'night out'
National event marks 30th anniversary connecting police to community
The Guilderland Police Department Community Service Unit is hosting the local Night Out, which is the nationwide event's 30th anniversary, on Tuesday, Aug. 6, from 6 to 10 p.m., at Tawasentha Park.
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Reverse gear failures and noise in the manual transmission models are common.
1992 Volkswagen Passat Problem Reports
Most Reported 1992 Volkswagen Passat Problem Reports
Report A Problem
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Ignition wire breakdown is common, resulting in misfires.
The water pump and/or other cooling system may develop a coolant leak. Oil leaking from the valve cover gasket is also common.
Extensive transmission damage can occur in some of the automatic transmission models when the transmission oil cooler fails and allows coolant to mix with the automatic transmission fluid.
Thers a SEAL that seperate the differental from the transmissing clutches this is there cause unit uses to fluids DIFF side is GEAR OIL....TRANS side is DEXTRON. WHEN SEAL GOES BAD THE TWO FLUIDS MIX CAUSIENG A MAJOR problem cluthes stop gripping and car stops moving ...


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Originally written on Pro Sports Daily | Last updated 11/17/14
The St. Louis Cardinals began Game 4 of the National League Championship Series without one of the best players in recent postseason history. Right fielder Carlos Beltran didn't start Thursday against the San Francisco Giants due to a sore left knee. Beltran left Game 3 on Wednesday after hurting the knee while running out a double-play grounder. According to the St. Louis Post-Dispatch, an MRI exam was negative. Cardinals manager Mike Matheny said before Thursday's game that Beltran would be available as a pinch hitter. Matt Carpenter replaced Beltran in right field Wednesday, and his two-run homer led St. Louis to a 3-1 win, giving the Cardinals a 2-1 lead in the series. Carpenter was back in the lineup Thursday, but he and Allen Craig swapped positions, with Carpenter going to first base and Craig playing right field. Beltran, 35, is a career .375 hitter in the playoffs. He has 14 homers and 25 RBI in 31 postseason games. Beltran batted .444 with two homers and four R...
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FOOTBALL: WE WON'T LOSE ONE MATCH; Wenger: I am not arrogant and I'm not frightened to say it.. Arsenal can go through whole season unbeaten.
ARSENE WENGER last night set his Arsenal players the ultimate target.
In a statement of intent that mixed supreme confidence and an awareness of the impact it will have, the Highbury boss told his squad that he won't just settle for a Treble this season - he wants it achieved without a single defeat.
No team has gone through a domestic season undefeated since Preston won the Double in 1889 but Wenger insisted: "It's not impossible.
"I know it will be difficult for us to go through the season unbeaten. But if we keep the right attitude it's possible we can do it.
"It was done by Milan in Italy (in 1992) and I can't see why it's shocking to say that we can do it this season.
"Every manager says it. Do you not think that they say something similar at the start of the season at Manchester United or Liverpool or Chelsea?
"They think exactly the same but they don't say it because they're scared of looking ridiculous.
"If we lose, people will turn to me and say 'you have a big mouth.' But I can only be honest.
"If I say I've no confidence in a team that's gone 27 games unbeaten you'd call me a complete liar.
"It's everybody's dream to go through a season without losing so let's give it our best shot. If it doesn't happen it's not the end of the world.
"We just want to improve and enjoy what we're doing. But I have a great belief in this squad and the team."
Wenger is firing a psychological blast across the bows of Sir Alex Ferguson and Gerard Houllier, cranking up the mental advantage his players appear to hold.
Last season the Frenchman upped the ante in the Double run-in, taking every opportunity to insist that his players would not crumble under pressure.
As the wins kept on coming, it was not only the Arsenal players but also their opponents who began to believe him. This season he has just started early.
Wenger accepts privately that such a goal is unrealistic. After all, it would take only one off-day over a nine-month campaign, one bad decision, a goalkeeping howler, or just a match where the fates conspire against them to end that dream.
But David Seaman was a cornerstone of the George Graham side that lost just one League match - at Chelsea of all places - in 1991. That is not ancient history, and this is a far better Arsenal team.
Wenger knows that such target-setting will open both himself and his side up to big-game hunters, starting with Bolton at Highbury today.
Yet there is a growing swagger and assurance about Arsenal - soon to be boosted by the return of midfield pair Robert Pires and Giovanni van Bronckhorst - and Wenger maintained that his views were based on conviction rather than the arrogance he knows he may be charged with.
He added: "I'm not arrogant. I'm just confident in my players and I'm not frightened that what I say will rebound on me. It is about faith in the players and a normal ambition. I feel there is no difference at the top level between us and the rest of Europe - and if there is one, it's in our favour.
"We want to be respected and loved by our fans and play the sort of football that means other people can still respect us even if they want us to lose.
"Neutrals like us because of the way we play but I would love us to be so good that we were seen as arrogant!"
Wenger, without the suspended Patrick Vieira today, smiled as he said that, aware that commitment to artistry backed by a physical presence have made the Gunners the team to beat.
What has made his Arsenal side so refreshing to watch is their attacking zeal, equivalent to Kevin Keegan's 1996 Newcastle side but with the steel and resilience that wins silverware.
Wenger added: "I think trophies are the consequence of the quality of the game you play. I feel that I can only be good if I am faithful to how I think football should be played, so I am determined to stick to that and try it and see if it works. Even if it doesn't work, at least I will have tried.
"When I see this team playing, there are moments when I think to myself that I would pay to watch them."
What is evident is that Wenger has never been more at ease with the players under his command.
He added: "I feel the vibes coming out of the team are positive and you can't cheat people with that. They feel that the unit is there with great team-work. I'm relaxed when I send the team out because I'm confident. But I wasn't ever nervous even when we were lying second in the table last season.
"Last September or October I felt we had the potential to win the title but we didn't really believe enough in ourselves.
"We'd been frustrated for a few years by finishing second. It can become something you accept but I had a true belief that the team was fed up with finishing second and that the potential had to come out.
"One turning point came when we lost at La Coruna in November. A few days later were 1-0 down at half-time against Manchester United but won 3-1.
"In that game we had the mental strength to change things and reverse the situation."
When United boss Ferguson suggested before the start of the season that Highbury skipper Vieira had wanted to move to Old Trafford, the Frenchman said it was too early for mind-games.
It seems it isn't any longer and he clearly wants his words to reverberate around Old Trafford and Anfield, to see what impact they have.
Wenger will decide tomorrow whether to ask Dennis Bergkamp to travel by land to Eindhoven for Wednesday's Champions League game, although the signs are that the Dutchman will not be returning to his homeland.
WINNING SMILE: Arsene Wenger is confident that Arsenal can stay unbeaten
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Hy folks
I have some pictures made with POV-Ray. I would like to upload them with all the POV-Ray files so the buyers can customize the pics if they want. But where should I upload it? On photodune or graphicriver? I haven't seen any POV-Ray files here anywhere yet.. Is it supported generally? Thanks for your answers.
Best, lensbreak
Since it's 3D stuff I would also consider 3DOcean, but I'm not sure
ok, thanks for your reply. is it possible to choose there "Created In POV-Ray" ?
What kind of file format can you export from this software? If you can make .obj it could be fine, and then maybe include the original project file, but I'm not a 3dOcean author so I'm not sure, if you don't get anymore answers you may want to click "Request staff reply" to see if someone from staff can answer your question
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Reason & Revelation
Discovery Magazine
Valor & Virtue (Issue 4)
Throughout the course of human history, some of God's most valuable and courageous servants have been teenagers. V2 is a new resource designed to provide teens with exciting evidences that will strengthen their faith.
Dr. Jeff will be conducting Creation fieldwork in the Grand Canyon from May 28 to June 6.
Dr. Dave will speak on "Did Jesus Portray Epistemological Certainty?" at the F. Furman Kearley Conference for Biblical Scholarship in Montgomery, AL on May 28.
For more information, call (334) 386-7154.


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Deputy Ombudsman for Luzon named
MANILA, Philippines—The Office of the Ombudsman has a new Deputy Ombudsman for Luzon who will begin his seven year term on June 1.
Deputy Ombudsman Gerard Mosquera, a former commissioner of the Presidential Commission on Good Government, will replace Francis Jardeleza, who was earlier named Solicitor General, according to an announcement from the Ombudsman's office.
Mosquera is no stranger to the Office of the Ombudsman. He served as a Graft Investigation Officer III for a brief period there in 2003.
He also worked at United Nations and United States Agency for International Development-funded projects from 2003 to 2010.
He used to be the Chief of Party for the Justice Institutions Strengthening Project in East Timor; he was the Senior Legal Adviser and Program Manager for Anti-Corruption for the Rule of Law Effectiveness Project; he worked as UN Anti-Corruption Adviser to the Inspector General of Timor-Leste for the UN Mission of Support in East Timor; and he was also the Rule of Law Task Manager for the Economic Growth Technical Assistance Project.
Mosquera graduated with honors with a degree in BS Management and Bachelor of Laws from the Ateneo de Manila University. He placed second in the 1992 Bar Examinations.
He also has a Master of Laws degree from the Kings College London and a Master of Public Administration degree from the Harvard University, John F. Kennedy School of Government.
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