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GARETH DUNCAN watched the Sharks overturn a 13-3 half-time deficit to claim a 20-13 semi-final victory over the Cheetahs in Durban.
The Cheetahs capitalised on the Sharks' poor first-half performance for their 10-point advantage at the break. Young pivot Johan Goosen proved to be the difference, slotting two difficult penalties (including a 54m kick) while his line break created the opportunity for the try that was scored shortly thereafter.
However, the hosts delivered a strong second-half showing – which included two converted tries in the third quarter. It was a scrappy contest in the final 20 minutes, but fullback Pat Lambie's second penalty of the match was enough to seal victory.
The win finally sees the Sharks break their domestic play-off voodoo against the Cheetahs. It's been 11 years since their last semi-final triumph over the Bloemfontein union, with the latter winning 30-14 in 2006 and 23-21 in 2009. And it seemed the Cheetahs were going to snatch their hat-trick on this occasion with the Springbok-laden Sharks looking stale from the outset.
Despite John Plumtree loading seven World Cup Springboks into his starting XV, there was no sign of cohesiveness (especially on defence), too much ill discipline while their goal kicking was poor. Lambie missed an early attempt from right in front before flyhalf Frederic Michalak pushed two sitters shortly after.
The Cheetahs only had 36% of possession in the first quarter, but they found themselves 13-0 ahead in the 23rd minute. After Goosen's two goals, the Cheetahs broke into the Sharks' red zone through the 19-year-old. The Sharks stole possession a phase later, but their decision not to clear the ball cost them a try. The Cheetahs managed to poach the pill back, and moved play wide for fullback Hennie Daniller to dot down near the posts.
Lambie's 36-minute three-pointer was his team's only points heading into half-time.
The Sharks then played to their potential in the second half, bossing possession in the third quarter and turning their ascendancy into points through loosehead prop Beast Mtawarira, who powered over from close range, and wing Odwa Ndungane, who crossed the chalk after a 12-phase attack. The Cheetahs couldn't build much momentum against a ferocious defence and predictably folded in the last quarter.
It will be a win that the Sharks will celebrate – but one they also need to take into perspective as a similar first-half performance in the final will cost them back-to-back Currie Cup titles. With one of the strongest line-ups in the competition, Plumtree will demand a better display next weekend.


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AMITYVILLE, NEW YORK -- This will be somewhat long but if anyone reading this is going to use it to base their decision to book with Expedia please be patient. The first thing I want to say is that I'm someone who travels a fair amount of time. I consider that taking at least 3 trips a year through flight to both domestic and international locations. I've been doing this since 2010. I have booked all of my flights through Expedia. The reason for this is because I find their website to be very easy to navigate and great prices.
I have to commend them on having an amazing website with a very easy interface. One would think that with such a great website that their human interaction is just as good. I want to say this without any exaggeration at all, as I know many people exaggerate when writing reviews. Expedia has THE WORST customer service out of any company I have ever dealt with.
That of course is a personal opinion but let me give some personal background. I've work in customer service for several years and as a professional, trained, created, and ran an entire customer service department for a call center on two different fronts. Both internally as well as outsourced. I felt I did that with at an extremely high level so when I deal with other customer service departments for other businesses I give them the benefit of the doubt and try to make their jobs as easy as possible since I know the ins and outs of the business.
The sad thing is with Expedia, I truly believe that 90% of the agents are either incompetent, which I know can be awfully mean to say, or they have 5 minutes of training and then are expected to handle live customers. I've had 3 absolutely awful experiences where on the 3rd I had a friend of mine on 3-way just to witness how bad they are so we could laugh after. The #1 question anyone could ask is "If they're that bad why continue to book through them?" Fair question so here are the answers.
I don't need to rely on their customer service to complete my bookings. If I've taken 20 trips I've probably spoken to their customer service 4 times. As I mentioned before the website and prices are excellent. I'm a huge fan of rewards points and I earned several through my years of booking with them. After this last interaction I'm going to redeem my rewards points and never booking with them again. So let's get to it.
I'm going to Israel for Good Friday to have an amazing religious experience. In doing that, I wanted to book a tour that takes me through Jerusalem and Bethlehem. There are several that Expedia offers and the one in particular I wanted to book says it's going to one of the sites I really want to go to, the Wailing Wall. The thing is, the main description says that's one of the sites you get to go to but in the detailed description it says you only see it from a distance. So my one and only question for Expedia is do I actually get to go to the Wailing Wall or do I see it from a distance.
I call Expedia and it literally takes about 3 minutes to speak to someone. I tell them the tour I want and then my question. The person I speak with tells me that they need to transfer me to customer service. OK fine. I'm then transferred and have to wait 20 minutes to speak to someone. Finally I get someone. She says her name and asks me for my name and how she can help me. I tell her and then out comes the question.
Me: I'm trying to book a tour and had a question about it. Can I give you the name of the tour so you can look it up?
Representative: Yes Sir. That's fine.
Me: It's the Full Day Tour to Jerusalem and Bethlehem. It says in the description that I go to the Wailing Wall but it also says I just view it from a distance.
Representative: Ummm, can you hold on for a second sir...............................(about 1 minute and a half passes)..............Is this the Rome tour?
Me: I"m sorry?
Representative: Is this the Rome tour sir?
Me: Did you say Rome?
Representative: Yes sir.
Me: No. I said Jerusalem and Bethlehem. This is a tour in Israel. It's called the Full Day Tour to Jerusalem and Bethlehem.
Representative: Oh OK. I'm sorry about that. Hold on one moment.
I hear her typing and then reading very silently. This let's me know she's simply looking at the website. She has the same exact access I have. I could literally help her with her next customer if they had a question the same way she's helping me. I'm on hold for about 3 minutes.
Representative: OK Sir, is this the Full Day Rome tour with entrance to the Coliseum??
Me:..........................................................................................................................................................Ma'am. Can you please get me someone who can help me. I've been on the phone for 40 minutes.
Representative: I see 13 on my phone.
Me: Ma'am, I've been on the phone for 40 minutes. Maybe it's just been 13 with you but it's been a total of 40.
Representative: Oh. Because I see 13. Hold on please and let me transfer you to someone who can help you.
Me: (Click)
I got off the phone with a slight headache.
I had a death in the family and had to book a flight ASAP using Expedia. I booked a round-trip ticket from Miami to Montreal March 17 in the am returning that same evening just enough time to go to the funeral. I made the reservation March 15 at 9 pm, but I never received the immediate confirmation, which I always do, so I went to bed. I woke at 3 am and tried to check in for the flight or choose my seat, I do not recall. When I finally received the confirmation I realized what the problem was. I booked the ticket departing Montreal to Miami, so the opposite considering I was in Miami.
Please keep in mind that this was just 6 hours after I booked my ticket. I called Expedia at 3:30 am because I was sure that they would refund or credit me the ticket. I am a long time customer of Expedia and spend at least $10000 a year with them so I was very confident. Wow was I mistaken. The initial call didn't take very long as they would only give me a credit on a FUTURE travel because they would not change the routing of the ticket. They said it HAS to be the same ticket so Montreal Miami round-trip.
I told her about the death in the family and she said to send the death certificate. I told her there was no way that I would ask my brother in law who just lost his son for a death certificate and that I would just pay the penalty. Very simply no penalty they said I had to buy a ticket all over and that they would credit be the 2100 $ for future travel. Being that it was 4 am at that point I dropped it and went to bed.
When I woke up I called my travel agent and told her what happened. She said what they did was completely illegal and that I could use the credit towards any destination. I took her advice and called them. After a one-hour wait time and back and forth with the agent he finally agreed to give me a full refund and said that the email confirmation would be in my inbox shortly. He also said that it would take 3 to 5 business days for the credit to appear to my bank.
One week went by and no email. I checked my credit card statement and sure enough a charge of $2,159.19 CAD
was processed. I called Expedia to make an official complaint on March 24th and they told me that the phone conversations had to be reviewed and that they would get back to me in 72 hours. Five days went by with no call back so I called them once again to speak to another supervisor. ** I mean more unethical than that I have never seen. To go as far as to claim that I made up a one hour conversation with one of their reps is just disgusting!! Can you help me?
Expedia: Losing Faith in Customer Relations. Today after an hour of arguing and being placed on hold I gave up. Tomorrow would have been one month of attempting to attain compensation for faulty information that will put me out at least a stack of cash.
For the past month I have been told repeatedly that this situation is my fault however, today I was told that the situation is my fault because I did not know that in some cases Expedia customer service representatives tell customers things to make them happy. Translation: a representative lied to me to make me happy?
I was also told that the only compensation the company could give me was a $50 voucher for a hotel (no flights). Unfortunately, that voucher would mean using Expedia again for something I don't usually use a third party to book. No Thanks.
I was told over 72 hours ago that within the next 72 hours I would receive a callback concerning multiple ongoing inquires pertaining to my flight change. I have also been told the following: It is possible to only take only the second leg of my flight however I would not be refunded. (This e-mail prompted me to buy tickets to stay in Europe and not take the first leg of my flight). ** 6/3 via e-mail.
That the airlines were the ones that were charging Expedia to change the tickets --** 6/20. (After calling the airlines I was told Expedia was the only one who could change a booking). I could change my reservation for a fee and would be able to conference call with the third booking party -Justine 6/21 (This never happened even when I called at the time we discussed on the phone).
I can not change my reservation at all and will get a call back within 72 hours to talk about compensation for hours on the phone and miss information from Expedia --** 6/25. (I NEVER received this call back after waiting almost a week). My case had been moved to high priority and I would receive a call back in 24 hours. (This never happened either).
This serves as a written record of the slew of misinformation I was fed. Apparently customer service agents at Expedia and Expedia UK are taught to appease customers by telling blatant lies or to hang up if they do not know what to do. When I finally talked to someone who could give me a straight answer (Either buy a 1,400 pound one way ticket or revert to your former plan eating whatever cost I put into the other tickets...
And P. S. there is NOTHING Expedia will do to compensate you for the money and time they have put you out) there was nothing I could do. Why would a company lead me in circles by telling me I could have conference calls and that they were looking into my case when that is all they needed to do? I talked to as many supervisors as I could and was told different things by each. I will never use Expedia again.
NEWARK, CALIFORNIA -- Here is my story of a rental car that I booked through Expedia. I believe that it is very important to check the customer service like Orbitz is doing prior to put them in your list as clients. (Itin# **). It is the first time that I am using Advantage Rent a Car and for sure the last time. From the beginning the reservation went wrong by not specifying where the offices are, not at the airport but at a hotel that you have to use the shuttle.
Upon my arrival there were two gentlemen at the desk, I was dealing with the agent **. From the beginning he was pushy about the full coverage insurance and the gas. He was not trying to sell. He was demanding to sell. I was using my debit card, and he told me that they would do credit check because it is their policy and they would take $350 deposit. I had just left a car in NY that I had rented from All Rental Car and two weeks prior had rented again from Enterprise Paramus New Jersey as I am here often on business and that was not the case with both locations. I asked to talk to a manager.
A "gentleman" showed up who told me "Madame do you see the sign?" pointing at the Advantage sign, "this company said that the customers who use debit card will have to go under a credit check and deposit $350, now listen there are other 8 car rental locations at the Newark Airport". I was so surprised by his behavior. Could not believe it. I asked his name and he said "** you spell it". Obviously that "manager" did not even think of giving a business card or a last name.
After that he disappeared back to his office. Mean time the system was down and it took almost 30 minutes for the procedure to finish, the two gentlemen ** and the other young man on the counter were putting efforts to excuse themselves about the system by joking around which was very silly. After my encounter with the "manager", agent ** started asking about my first name and laughing about it because it is hard to pronounce which was rather offensive. After that agent ** asked me to sign the car inspection while still at the office without bothering doing a walk through with me around the car, I was so surprised but did not want to stay there anymore.
On my way out after signing everything he run after me to make sure that he gave me the car that I asked for. What if it was not the right car, I would have to do all this all over again? I am in the customer service industry as well and travel a lot. I was under the impression that by trying a different company it would be a good experience. Advantage provided the worst experience I ever had as a customer at Rental Car Services. I am sure that it is not the company but those that you put to represent it...
Could not be worse. I cannot complain too much about the agent when his manager himself has worse attitude. It is my first day I have rented the car and honestly do not even want to go back to that location to return it! It is too bad I have taken so much of my time to write such an awful experience instead of being happy by customer service and saying to everyone to hear it...
I went on a trip to Las Vegas with some buddies from work. A friend's wife booked the trip through Expedia on their credit card and we all forked over the cash. There were seven of us leaving from the East Coast to Vegas and we were staying at the MGM Grand.
We had booked two rooms for the seven of us. Each room had the usual two beds and we were told one room would have 2 extra pullout beds and the other room would have 1 extra bed to solve the problem of having an odd number of people (7). We land in Vegas and go to check in. The front desk clerk explains they only can have one pullout bed per room due to Las Vegas fire codes and that Expedia was aware of it. So basically one of us is screwed.
I call Expedia and explained what happened. To basically sum up the 45 min conversation with the customer service whore, I was told that I can either sleep on the floor or in one of the other beds with one of the other guys. I didn't go to Vegas to sleep with another guy.
The MGM Grand manager was very nice but explained to me when you use a middleman type of company to book a trip, there is nothing really the hotel can do for you, it's Expedia's job to deal with it. All he said he could do is give the odd man out another room for a good deal. But a room was paid for already, not a spot on the floor.
Being from New York I ended up stealing another pullout bed from a room down the hall while the lady was cleaning it. I guess Vegas still isn't ready for the East Coast people yet. Both our rooms managed to complain to the front desk for the 5 days we were there and we scammed free meals for each of the nights.
Now a week later and back home. I called Expedia back and explained my story to customer service. They offered no help and probably had the IQ of a houseplant. The man told me they can't book a trip to Vegas and have 4 beds in one room due to the fire code. I gave him the itinerary number and said look they did book one. He transferred me to another genius and I had to start all over and explain everything to this mastermind.
I asked why did they book a trip, take our money and then offer no resolution to the problem in knowing that you cannot have 2 pullout beds in one room. And why was I told to sleep on the floor or in another bed with a guy by one of their representatives? No answer.
I hung up and called back and I pretended to book a trip to Vegas. I told them it's a seven person trip and we want to stay at the MGM Grand. I want 4 people in one room with 2 pullout beds and 3 people in the other with 1 pullout bed. "No problem sir, we can do that".
I told the representative I want to reserve this trip and call my friends and give them the price and then call back to pay for it. She had no problem with that, she was more than happy to take $3200 from me knowing that you can only have 1 pullout bed in each room and that when we actually get there one of us is screwed.
I called them back and asked to speak to a supervisor. I eventually got someone claiming to be one and explained to him the entire situation and about the trip I just booked. He was so stupid or just pretended to be that I had to explain it all over again to him. He said he was going to transfer me over to customer care. I thought that's who I was already talked to. I was transferred and the ringing of the line was a weird ring and didn't sound right. I was waiting to get hung up on.
A woman answered the phone and I could barely hear her. She had a thick accent and could not understand a word I said. I explained to her I was transferred to her and told her the whole story. She couldn't comprehend anything I said to her. She told me she was sorry and she was tired and that she had been working all day. It was 10:30 am where I was and the customer service hero from before told me he was in Florida so I assumed so was this rocket scientist. I asked her was she located and her answer was... Manila, Philippines. So Expedia outsources to other countries just like AOL does. I basically told her where to go and what do with it when she gets there and hung up.
I did some investigating online that day and tracked down the company that owns Expedia. They are called Expedia Inc. They own other companies and are located in Washington state. I called them and got some secretary and explained to her what happened. She couldn't believe it. She transferred me to a gentleman and I talked to him for a bit. I think he was in Investor Relations or something more because when I gave him my full name he read back to me all the names of the people on the trip. He wasn't some schmuck that I have been dealing with since this all started.
He told me he was sorry and I explained to him I will never use Expedia again due to this experience. He credited the money back of all the people who stayed in my room for the cost of the hotel. We had to still pay for airfare which was fine. I said my thanks and within 2 weeks my friend got some money back and gave it back to us.
I will never use any booking company again. You can get better deals through the actual hotel itself and through the airlines. And if there is ever a problem, the hotel or airline has to fix it. When a middleman such as Expedia, Hotels.com, Orbitz or anyone pretending to be a real company screws up, they don't have to do anything to fix it. They just tell you to sleep on the floor on your vacation or transfer you to the other side of the world and forget about you all for your hard earned money.
I'm running a site (**) to alert as many people as I can about how EXPEDIA lies and cheat to customers. Check my site regularly for updates. Read the current status about my case at: **. My bad experience with EXPEDIA. I have to use also "attempt to commit fraud" because after almost 7 month, with the help of my credit card VISA" I was able at least to recover 1,294.95 U$S that EXPEDIA tried to keep for services that EXPEDIA never provided.
The rest of the document remains the same. PLANNING TO USE EXPEDIA FOR YOUR NEXT TRIP/VACATION? THINK AGAIN. This is my personal HORRIBLE experience with EXPEDIA (I'll make it short): If you have a similar case, send me your story at: **.
I bought (online from USA) a round trip from Europe to South America. For this trip I needed a paper ticket that EXPEDIA failed to deliver to me (one ticket was lost and the second they sent me to a wrong address). Anyway, one of their representative, advised me by phone to go to Europe and they will arrange with the airline I get a ticket at the airport.
They never did it. I called to EXPEDIA many times from Europe and the airline that I was supposed to travel with also contacted EXPEDIA. EXPEDIA never did anything to solve that problem that EXPEDIA generated and they didn't give me another solution. I had to buy (in Europe) another ticket from a different travel agency and I had to spend 15 extra days in Europe plus one extra week in South America.
I've also lost many days at my job. I had lost a lot of money and my trips were useless because I had to use the money I had to solve this problem instead of enjoying my trips. TO MAKE IT SHORT, I WAS ABANDONED IN EUROPE BY EXPEDIA AFTER THEY FAILED TO PROVIDE ME A TICKET I HAD ALREADY PAID WITH MY CREDIT CARD.
Now, after more than 5 months EXPEDIA claims that it was my fault. EXPEDIA claims that they had put all the information in the airline system. But when I asked where and when they cannot give me that information. I have documentations showing how many times I called them (and copies of e-mails I sent to them). I also have an e-mail from the airline telling me that EXPEDIA never contacted them and never put on their system the information necessary to issue me new ticket from Europe.
This is what EXPEDIA claims in their webpage. If you need support, we're here. Expedia.com customer service agents are ready to help you with any Expedia.com travel concerns 24 hours a day, seven days a week. When you need help, use our support and feedback form. All e-mail receives a response within 4 hours. You may speak to a representative personally by calling us 24 hours a day at 1 (800) EXPEDIA [ 1 (800) 397-3342] or 1 (404) 728-8787. Agents will address any questions or concerns you may have about your Expedia.com travel planning or purchases.
Well, this was what I get from EXPEDIA. EXPEDIA'S supervisors repeatedly gave me wrong information and/or lied to me: I asked many times by phone for a complete addresses where I could send my case. They promise me three times they will send that information by e-mail but I have never received that information. My e-mail address is working properly, so there was no excuse in that sense.
EXPEDIA lies about the product they are selling online. EXPEDIA promises customer support including fast response by e-mail (within 4 hrs). During the duration of my trip, I had sent e-mails to three different addresses (**, as well as to a web based e-mail at EXPEDIA'S customer support web page) but I never received any answer. This is a form of ONLINE FRAUD.
EXPEDIA selectively (and repeatedly) ignored my e-mails when I was complaining about my ticket and all the problems I had. But they send and answer if I was asking for information about a trip. SO, IF YOU ARE GOING TO BUY SOMETHING, THEY WILL ANSWER YOU.
EXPEDIA abuses the EXPEDIA-customer relationship: the continuous silence of EXPEDIA about my case during the duration of my trip was a clear abuse of EXPEDIA'S power since EXPEDIA'S supervisors knew that when I was abroad, I could not do anything else than calling to their customer support or send e-mails to different EXPEDIA'S addresses.
In any of the cases, EXPEDIA never tried to solve my problems. EXPEDIA was always asking for things I cannot do from abroad. EXPEDIA knew I'm was in a foreign country with limited possibility to send information and still did not take care of my case using the e-mail addresses I provided to them.
EXPEDIA hides information and MAKES THINGS DIFFICULT FOR YOU WHEN YOU COMPLAIN ABOUT THEIR SERVICE: EXPEDIA doesn't put information in its web page about how to submit information to the right place. When I was abroad they told me that the only way you can put a complain is by sending a letter (not by e-mail). They asked me for all receipts, otherwise they will not be able to reimburse me anything. Even now, they are denying me a phone number or e-mail address from someone on their legal department. So all I can do I send a letter and wait.
Irresponsible behavior. My problems originated by EXPEDIA that were originally easy (and cheap) to solve were and are still getting worse because EXPEDIA did not do to stop. I WAS IN A FOREIGN COUNTRY. ANYTHING COULD HAVE HAPPEN TO ME. I'm still losing money for all these troubles. This was an irresponsible behavior.
EXPEDIA'S CUSTOMERS'S SUPPORT IS TOO BAD. Every time I called, I had to talk to a new agent. He or she had to retrieve all the information about my case every time I call EXPEDIA. This cost me considerable expenses in international calls. More important it is probably the reason why different agents are never able to give me right information and fix the original problem generated by losing the first ticket. Nobody has to pay for this inefficient customer support system.
EXPEDIA DOES ANYTHING TO DENY ITS RESPONSIBILITY. EXPEDIA WILL MALICIOUSLY GIVE YOU WRONG INFORMATION. One of the customer specialists at the "Customer Advisory Department" told me if I wanted to pursue this issue I should write to EXPEDIA'S "Legal Department". I did it. But I never received any response from the "Legal Department". Finally, this Customer specialist told me later that "Any letters addressed to our legal department, that do not involve pending litigation, are transferred and are replied to by members of our department."
EXPEDIA WILL IGNORE YOUR CASE. After that last letter EXPEDIA'S never responded my e-mails. So, if you are planning to buy something from EXPEDIA, cross your finger if something goes wrong. Some advises if you are buying something from EXPEDIA, never believe what EXPEDIA'S representative tells to you. Record all phone conversations: they say they record the conversations for "quality purposes". They will probably use that recording against you, but If the recordings are for your benefit they would say "Well, we random record conversations" and you will not have any proof of what the agent told to you.
If you cannot record the conversation, ask them to send an e-mail. In that case you will have later something that can save you from their lies. Never send a message using their web based e-mail system. YOU WILL NOT HAVE ANY COPY THE MESSAGE YOU SENT TO THEM. Always use your personal e-mail account that allows you to save a copy of the message you have sent to EXPEDIA. If you have a similar case or if you are unsatisfied with EXPEDIA'S service send me your case. I'm collecting many cases to initiate a legal demand against EXPEDIA.COM.
My first experience booking an entire vacation with Expedia will absolutely be my last. I have spent over $6700 with them in booking a vacation to Atlantis and they screwed up the entire reservation so many times, and given me bad information, like I don't need passports for my young children. Now, I have to pay expedited fees to get passports in time and I may be in trouble. It took me 7 phone calls after my initial booking to get my trip booked from Denver to Nassau, and a hotel stay. They would not get me flight seats and said I had to take it up with the airline.
The representative who booked my Atlantis hotel reservation told me we could have 2 adults and 3 small children in one hotel room there, and when we called them for other details, they said we could not and that they no longer had any other rooms available, so essentially we had no place to stay, but flights paid for. I then spoke with their customer service department (again!) and we were on the phone for over 5 hours, trying to get their mistake figured out, and get flight seats so our small children were guaranteed to sit with us.
They eventually had to move us off property to the only thing they could find, a 1 bedroom villa for more money and not as we wanted. They are the worst travel advisors I have ever dealt with and I will absolutely warn anyone I know never to use them. It has been a horrible experience and I am still dealing with the repercussions of their lack of attention to detail as I rush to a passport office and hope I can get passports in time for an April travel date.
I booked a 5-night cruise with Carnival Cruise Line through Expedia on Dec. 22 for a surprise Christmas gift for my wife. Somehow we were double charged and my bank notified me immediately so I was able to contact Expedia hoping to get the charge taken off as fast as it went on but that did not happen. I was assured the charges would be reversed before they cleared the bank and that too did not happen.
On Dec. 24 the charge went through my bank and cleaned out my account on Christmas Eve. When I called Expedia they said there was nothing they could do and when I suggested that they give me some kind of compensation for what had happened the representative said that she would not authorize any money on this issue. I was not nasty but clearly upset and she said to me, that it does not affect her, she would be getting off soon finishing up her shopping and enjoy the Holiday. This only made this worse for the fact I know longer had money in my account to do the same. I then called Carnival and my bank and after a great time on the phone fixed it on my own.
I at that time called an Expedia supervisor to lodge a complaint, she was very nice and researched it but made no effort to do anything to compensate. I was not asking for a lot just something to let me know they were sorry for what happened and wanted my return business. My conclusion is this: There is now benefit to book with Expedia, they are not cheaper, they do not stand up for their customers, they do not back their promises and they do not care if you do business with them again.
Long, long story short: after trying to cancel a flight within 24 of making the reservation with Expedia, they never issued a refund and we never received a confirmation email. When we called the company to check that our flights had been canceled, they said they had no record of the cancellation because we did not cancel it properly through their very misleading phone system which tells you to simply "Hang up" if they verified your flight.
In total, I was on the phone with Expedia for over 4.5 hours (most of which was spent on hold) changing my flights, speaking with different managers, supervisors etc. each of which had a condescending attitude. In the end, I still had to pay the change of flight fee, despite the fact that the flaws in their system are what caused the confusion in the first place. In this process I was told all of the following by different employees: my flight could be changed for a $200 fee per ticket with no change in the price of the ticket, we could not change the ticket at all, that the fee would be over $700 dollars and that the fee would be $200 with a change in rate.
Finally, when we made our change we asked them to send us a receipt confirming the price of the change. We were told "no", but upon asking multiple times, they were able to send us a confirmation of the money that they had charged to our credit card. Why this is not standard procedure only further confirms that this company intends to mess with their clients. Honestly, I feel as though this company does everything they can to mislead their customers, keep them on hold for as long as possible to wear them down as not to fight their rules, and confuse them with differences in prices. If you use this company please do so cautiously and get EVERYTHING in writing.
Last night we booked a vacation package through Expedia.com (room + flight). We selected our room and thought we had a great deal. This morning we realized the room was wrong. I spent 7 hours on the phone with Expedia representatives. I was hung up on 8-12 different times. I was on hold for hours at a time, and I have the phone records to prove it. I was told by 2 different guys that there was an issue with the site-when you select your room and book everything...then the room actually changes on you. Thus, it was not our fault.
These 2 guys said they would make the switch and not charge us for it. However, I got disconnected from these guys. I had to keep calling. Eventually I was sent to corporate. These guys were the most unprofessional and rude! One guy tried to help but wasn't sure what he could do. He was still confused on what I was saying. I was then sent to his supervisor, **.
** spent an hour telling me how this was my fault and there was nothing he could do. ** had said he would cancel the reservation and give me $200 for my time, but he was still going to transfer me to help answer my questions on how this could happen. ** said we did not deserve compensation, and he would "honor the reps offer and give us the $200 if we ONLY kept the booking."
That was not ** words, but he said he did not like dealing with people that complain and didn't see any reason to do anything. His argument is that it is entirely our fault. He was very rude and disrespectful with the fact he could do stuff but didn't want to. This was our honeymoon we had to cancel, and I have never dealt with such unprofessional and rude employees. He didn't even act like I was a person. I work 12-hour shifts and deal with customers all day.
I understand people who complain, but there is a professional way to deal with things. I was also told there was no one else I could ask about this. He also did nothing to change the booking error! Had I not noticed it, I would have gone on my honeymoon being put in the wrong location at this resort all together. Since no one seemed to care, I can only imagine how many other people they are charging the expensive rooms and downgrading them without anyone noticing. This is the perfect way for them to make money!

subset: commoncrawl


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News from WTOP
News from the AP
Mike Causey
Shows & Panels
Shows & Panels
- Agency of the Month
- Business of Government Hour
- The CFO Agenda: Delivering value from financial transparency and audit efforts in the public and private sector
- Cloud-Driven Data Insights in Government
- CXO Surveys
- Disaster Resilience for America
- Federal News Countdown
- Government Perspectives on Mobility and the Cloud
- Reducing Risk in the Cloud
- Reimagining the Next Generation of Government
Shows & Panels
- AFCEA Answers
- American Readiness: Renewable Power and Efficiency Technologies
- Ask the CIO
- The Business Case for Cloud Computing in Government
- Cloud-Driven Data Insights in Government
- Connecting the Dots: Digital Authentication in Government
- Cybersecurity Game Changer: Real-Time Event Processing in Government
- Data-Centric Approaches to Government in the Cloud
- Delivering the Digital Government Mission
- Federal Executive Forum
- Federal News Radio's National Cyber Security Awareness Month Special Panel Discussion
- Federal Tech Talk
- The Future of Government Data Centers
- Government Perspectives on Mobility and the Cloud
- Industrialized, Interoperable and Insight-driven Federal Health Panel
- Innovation and Tech Superiority through Acquisition Reform
- Mitigating Insider Threats in Virtual & Cloud Environments
- Moving Agency Applications to the Cloud with PaaS
- Reducing Risk in the Cloud
- Security in the Age of Targeted Attacks
- Air Traffic Management Transformation Report
- The Business of Cloud
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- The Intersection: Where Technology Meets Transformation
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- National Cybersecurity Awareness Month
- The New IP for Federal IT
- The Social Platform Solution for the Department of Veterans Affairs
- Technology Insights
- The Cyber Security Report
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Shows & Panels
- Cloud-Driven Data Insights in Government
- Disaster Resilience for America
- F-35 Lightning II Program
- Government Perspectives on Mobility and the Cloud
- On DoD
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- Reducing Risk in the Cloud
- Reimagining the Next Generation of Government
- Transforming Business Operations at the Defense Department
Lawmakers put finishing touches on spending bill
Wednesday - 1/8/2014, 3:26am EST
Associated Press
WASHINGTON (AP) -- Funding for implementing the new health care law and other sticking points remain, but negotiators reported significant progress Tuesday on a $1.1 trillion spending bill to fund the government through September.
"We are looking at narrowing the differences, looking at ... how we can compromise without capitulation on both sides," said Senate Appropriations Committee Chairwoman Barbara Mikulski, D-Md. After a meeting of the four principal negotiators -- the top Democrats and Republicans on the House and Senate Appropriations committees -- Mikulski was cautiously optimistic of reaching agreement on the massive bill later this week in hopes of a vote next week.
"Our subcommittee chairmen have really done 90 percent of the work. We are now at 10 percent, but this last 10 percent, like in any negotiation, is the toughest," Mikulski said. A top aide accompanying Mikulski back to her office told reporters that the budgets for the Pentagon and the Commerce, Justice, Agriculture, Housing and Urban Development, Veterans Affairs and Transportation departments are "virtually wrapped up."
But the two sides remain at odds over funding to implement so-called Obamacare and a 2010 overhaul of financial regulations, and they're still sorting through more than 130 policy items known as "riders" in Washington-speak, many of which are backed by conservatives seeking to derail Obama administration environmental and labor regulations.
Among the differences is giving the administration flexibility to certify that Egypt qualifies for U.S. military aid despite a law that bans such assistance after coups, said Sen. Lindsey Graham, the top Republican on the foreign aid panel.
The most controversial riders are likely to be jettisoned to the dismay of conservatives, many of whom will vote against the bill anyway over its funding of Obamacare. The issue sparked a 16-day partial shutdown of the government at the hands of House conservatives that GOP leaders are loath to repeat.
"I'm hopeful we'll work something out where neither side is very happy, but we'll work it out and Obamacare will continue to be implemented," said Sen. Tom Harkin, D-Iowa, responsible for a massive section of the measure funding the Labor and Health and Human Services departments. Harkin said another hang-up includes differences over funding to implement the new health care law and GOP-sought provisions to effectively block several union-friendly decisions by the National Labor Relations Board, including a 2011 change that made it more difficult for anti-union workers to petition to decertify a union.
Harkin predicted Democrats will carry the day in annual fights over abortion, which include a GOP-sought ban on federal funding for Planned Parenthood.
The goal is to finish writing the mammoth measure this week in anticipation of House and Senate votes before a Jan. 15 deadline to avert another government shutdown, but as a practical matter Congress still will likely have to pass a temporary funding measure to keep the government running after midnight next Wednesday.
The omnibus spending bill follows up on the budget pact negotiated by House Budget Committee Chairman Paul Ryan, R-Wis., and Senate Budget Committee Chairwoman Patty Murray, D-Wash., as the anticlimax to a 16-day partial government shutdown in October. A fresh battle over increasing the so-called debt limit looms next month, however, even as the threat of a second government shutdown fades.
The measure includes everything from fighting the spread of the Asian carp into the Great Lakes, ordering new F-35 fighter planes and funding health research to fighting wildfires, sending aid to Israel and Egypt and helping local governments build sewer systems. War funding will be essentially frozen at current levels while domestic programs will be funded at $492 billion -- slightly above 2013 levels before a 5 percent mandatory across-the-board cut.
Supporters of the military are grateful for relief from another $20 billion round of automatic cuts in defense spending. The Pentagon's core budget will remain essentially flat at $520 billion, with just a $2 billion increase over the 2013 levels that caused furloughs, harmed readiness and slowed weapons procurement.
The negotiations promise to produce a foot-tall omnibus spending measure for the 2014 budget year that began in October that'll total about $1.1 trillion after $86 billion or so in war funding is tacked on to $1.012 trillion for core agency operations.
That's $25 billion above fiscal 2013, when automatic spending cuts slashed $64 billion from a massive appropriations bill that passed in March. But it is $45 billion higher than what would have been available had the budget talks fallen apart and forced a second full year of the mandatory cuts.


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UMass Lowell is on the verge of greatness. Your help in reaching this potential is needed now more than ever.
The University is poised to take advantage of its many strengths — in advancing new technologies, promoting sustainable development and stimulating economic opportunities. But today's public universities cannot rely on state funding and tuition alone. For us to continue to provide quality, affordable education, and also reach our full potential as a world-class institution, we must find creative, new ways to underwrite this mission. We need critical financial support from alumni, friends, foundations and corporations, or we risk missing real opportunities.
I call upon you, our alumni and friends, to join me in passionately supporting the mission of the university. Together, we can make UMass Lowell the top-tier institution we know it can be.
Did you know you can donate online?
Office of the Chancellor
University Crossing, 220 Pawtucket Street, Suite 400, Lowell, MA 01854-5120.
Phone: 978-934-2201 Fax: 978-934-3000 - Email: email@example.com


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Recommended Just For You
Customer Raves & Reviews
Perfect Size
It is a perfect size, colorful, I am very confident giving it away to prospects....I would have appreciate it if the design offers a biggest area for the Company's logo/name.
Very nice
I am more then happy with these magnets. I didn't like the 1st set I had order and Magnet Street called me and I reordered them in a different size. Very impressed with the customer service and will definitely refer Magnet Street.


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Majora Carter:
3 stories of local eco-entrepreneurship
The future of green is local — and entrepreneurial. In her talk, Majora Carter brings us the stories of three people who are saving their own communities while saving the planet. Call it "hometown security." (Filmed at TEDxMidWest.)
This talk was presented to a local audience at TEDxMidwest, an independent event. TED editors featured it among our selections on the home page.
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Is the field going to limited, and can we pay at the time of the event?
Is the field going to limited, and can we pay at the time of the event?
go ahead and put me in mickey pennington 18104. ill send money later this week
Surprised I haven't gotten a lot of registration for this one. Who's coming?
"...a glass can only spill what it contains..."
Same day as the Papa John's ten miler or I would be there.
On the fence for now. Will play open if I do show up.
Just in case I play about 170 points above my
rating for two rounds.
Bowling Green Ams is the week before. I will be bagging
intermediate down there. HA HA
Me and Lauren will be there for sure.
Eric Gallusser
Jeremy, I was going to give you a check to pay for the tourney but you left before I got to the check book. Will you add me to the list to play? #41572 thanks
I will be there too. Billy Serapiglia 28730 open
Thanks to my sponsor
Landscaping and Pressure Washing
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Bernardo Bertolucci - Grim Reaper (La Commare Secca) (1962) - DVD
Bernardo Bertolucci proved to be Italian cinema's great prodigy, making his debut The Grim Reaper at the age of 22, and Before the Revolution at the age of 24; achievements comparable to Orson Welles directing Citizen Kane at the age of 25. He was born in Parma in 1940. He initially followed the footsteps of his father Attilio, a noted poet and critic. His poetry received prizes at competitions and a collection of his work was published while he was still a teenager. But his attention was already diverted to the cinema, especially after viewing Godard's Breathless. His planned transition from poetry to cinema found an accomplice in fellow poet Pier Paolo Pasolini. A family friend, he regarded Bertolucci as a kindred spirit and tasked him as his assistant on his landmark debut, Accattone. The experience, described by Bertolucci as witnessing "the invention of the cinema" further ignited his own ambitions.
The Grim Reaper was based on a story by Pasolini but the resulting film displayed a visual style at some distance from the director of Mamma Roma. Where Pasolini's camera was often static, framing his characters as subjects in Renaissance paintings, Bertolucci moved his camera constantly. His was an exuberant cinema, pivoted around visualizations of intense emotional states. Before the Revolution further extended this approach, where the protagonist's vacillation between political engagement and his restrictive middle-class upbringing was dramatized in images of powerful lyricism. Partner was his first film in colour; it featured Pierre Clementi in a tour-de-force performance which anticipates his collaboration with Marlon Brando. The film was made in 1968, the year in which student protests broke out in different parts of the world. Like the characters of his first films, Bertolucci was a youthful Marxist, one especially attuned to the often schismatic relationship between ideology and personal character. The films which followed probed deeper into these internal schisms, inspired in part by Bertolucci's experience with psychoanalysis.


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SAULT STE. MARIE, Mich. - Leading four different times throughout the game, redshirt senior forward Marc Hagel gave the No. 3 Miami hockey team the lead for good late in the third period to lift the RedHawks to an exciting 5-4 win over Lake Superior State Friday night at Taffy Abel Arena. With the victory, Miami (20-8-5, 15-6-4-4 CCHA) locked up its eighth straight 20-win season while improving to 2-1-0 against the Lakers (15-17-1, 10-14-1-1 CCHA) this season.
By winning Friday, the RedHawks remained in first place in the CCHA with three games left in the regular season. Miami leads second-place Western Michigan by three points and third-place Notre Dame by five points. The RedHawks also assured themselves of a top-three finish in the final standings.
Friday's game saw a bit of everything as Miami tied a season high with 51 shots on goal while Lake Superior totaled 29 shots, with 18 coming in the final frame. The four goals allowed tied the most Miami had given up all season (Oct. 26 at Michigan) while the nine combined goals marked the highest-scoring game of the year for the 'Hawks.
Freshman goaltender Jay Williams totaled 25 saves, including 16 in the third period, to earn the win, despite allowing more than two goals for the first time since Nov. 2. His counterpart, Laker junior Kevin Murdock, stopped 46 shots in a losing effort.
Special teams also played a key role in the back-and-forth affair, as the RedHawks finished 1-for-6 on the power play while LSSU went 2-for-7 on the man advantage, including a 5-on-3 tally. Miami's penalty kill unit came up large late though, killing the final three penalties, all in the last 10 minutes of the game.
Hagel tied a career high with three points on a goal and two assists while sophomore forward Alex Wideman and freshman forward Kevin Morris each dished out a pair of helpers. Friday was the first multi-assist game for both Morris and Wideman while also tying Wideman's career high for points.
Miami wasted little time getting on the board as sophomore forward Jimmy Mullin found the back of the net on the team's first power play just 3:46 into the game. Freshman forward Alex Gacek banked the puck off the boards to a streaking Mullin, who fired the puck past Murdock near-side (glove side) for his fifth goal of the year. Senior defenseman Steven Spinell added the second assist.
The Lakers quickly responded to pull even at 1-1 as Dan Radke scored 81 seconds later. He spun and beat Williams from the circle to the netminder's right with a low shot. Chris Ciotti and Andrew Perrault tallied the assists. Lake Superior then took a 2-1 lead with 9:40 remaining in the opening stanza as Zach Sternberg scored on the power play. Kellan Lain fired a shot from the point that snuck through Williams' pads and Sternberg tapped the trickling puck in from the goal line.
Despite trailing at the first intermission, Miami had four power plays to work with, scoring just once, while doubling the Lakers in shots, 16-8, over the first 20 minutes. The two first-period goals allowed by Miami marked just the second time all year the RedHawks had done so.
The second period was dominated by Miami, outshooting LSSU, 22-3, in the middle 20 minutes while outscoring the Lakers, 2-0. The 'Hawks pulled even 5:42 into the second stanza when freshman forward Riley Barber tallied his team-leading 13th goal of the year. After a long shift in the offensive zone, senior defenseman Joe Hartman stopped the puck at the blue line, sophomore forward Blake Coleman spun and made a nifty dish to Wideman, who found Barber alone at the far post for the easy putaway.
Shortly after sophomore forward Cody Murphy rang a shot off the post, Miami regained the lead with 7:57 remaining in the second as junior forward Max Cook notched his third goal of the year. Morris blocked a pass that led to a 2-on-1 rush with Hagel carrying the puck into the zone. As Hagel and Cook began to cross, Hagel fired a shot that Cook deflected past Murdock for a 3-2 RedHawk lead. The assist by Hagel extended his point streak to a career-best four games.
The third period then saw the teams combine for four goals and five penalties, as the squads traded markers with LSSU pulling even each time. Just 1:41 into the final frame, Domenic Monardo scored the first of his two goals on a rebound shot from the left circle to level the contest at 3-3. A hair over five minutes later, freshman defenseman Matthew Caito put Miami back ahead with a laser from the point that a Laker defender deflected, beating Murdock top-shelf for his fourth goal as a rookie.
Once more the Lakers had an answer as Monardo found the net again on a 5-on-3 power play to knot the game at 4-4 with 10:01 remaining in the contest. Miami proved to be resilient, however, as Hagel scored the go-ahead goal with 6:26 left in the contest to put the 'Hawks on top, 5-4. Hartman sent in a shot from the point that was redirected off the stick of Hagel and past Murdock for his fifth goal of the season and first game-winner as a RedHawk. Morris collected his second assist of the game on the score.
Miami then killed two more penalties after taking the lead, while Williams scrambled to make a pair of sprawling saves with the puck loose in the crease down the stretch. Lake Superior pulled Murdock in the final minute for the extra attacker, but Miami's defense clamped down to secure the win.
The RedHawks and Lakers square off again Saturday night at Taffy Abel Arena with puck drop slated for 7:05 p.m.


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Flying Fleet Use Crucial Three-Pointers to Ground Men's Basketball 82-76 in Overtime
January 5, 2013
MISENHEIMER, N.C. Erskine College senior Corey Sorrell (Walton, KY) knocked down back-to-back threes early in overtime to propel the Flying Fleet to an 82-76 victory over Pfeiffer University in Conference Carolinas mens basketball action on Saturday afternoon. Erskine improves to 7-2 overall, 3-2 in league play while the Falcons dip to 2-8, 1-3.
To just get to overtime, Erskine would have to erase a six-point deficit with 7:12 remaining after a Tayron Gibson (Dumfries, VA) layup coupled with a Josh Humphrey (Matthews, NC) jumper. Two minutes later, a Jake Haslem (Lithia, FL) three would get the Fleet to within two before a pair of Humphrey free throws extended the lead back to three with 4:49 to play.
Seconds later, DeShaun Hill (Inman, SC) would knock down the equalizer for the Fleet for a 62-62 contest before a floater in the lane by Roderick Perkins (Smyrna, GA) gave the visitors a 65-64 advantage with 2:23 left. Two free throws by Montez Singleton (Charlotte, NC) and layup by Gibson helped the Falcons stay alive and go up by three until another Haslam triple tied the game for the final time in regulation with 56 ticks left. Singleton would end up misfiring on the Falcons final attempt of regulation while Perkins missed his baseline jumper with one second left.
Neither team would score in the first minute of OT until Sorrells first triple 62 seconds in. After a missed three by the Falcons, Sorrell would then connect again just 34 seconds later to put the Fleet up six. A free throw and eventual three by Perkins made it a 10-0 start to overtime by Erskine until a pair of Humphrey free throws got the Falcons back on the board as the Fleet would hold on over the final 41 seconds.
Perkins would lead the Fleet with a game-high 24 points followed by Haslams 21. Sorrell finished with 11 behind Halls 13 picking the best time to hit on his only triples of the afternoon. Erskine would also benefit from 16 Pfeiffer turnovers turning those into 24 offensive points despite the Falcons bench outscoring the Fleets 31-4. Humphrey would again lead the Falcons scoring 23 to go along with his 10 rebounds while Gibson and Matt Ellwood (Lees Summit, MO) finished with 16 and 12.
Pfeiffer will jump back into Conference Carolinas play on Tuesday night traveling down to Belmont Abbey for a 7:30 p.m. tipoff with the Crusaders. Live stats and video will be available through http://www.gofalconsports.com.


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Kingdom of Bhutan is a landlocked nation in South Asia. It is located amid the eastern end of the Himalaya Mountains and is bordered to the south, east and west by India and to the north by Tibet. Bhutan used to be one of the most isolated nations in the world, but developments including direct international flights, internet, mobile phone networks, and cable television have increasingly opened the doors. Yet, the government takes great measures to preserve the nation's traditional culture, identity and the environment. The landscape ranges from subtropical plains in the south to the Himalayan heights in the north, with some peaks exceeding 7,000 metres (23,000 ft). The population is predominantly Buddhist, with Hinduism being the second-largest religion. The capital and largest city is Thimphu. After centuries of direct monarchic rule, Bhutan held its first democratic elections in March 2008.
(Thimphu, Paro)
The scent of the surrounding pine forest fills your nostrils and the gentle flapping of prayer flags beckons you onwards as you climb toward Bhutan's most spectacular monastery.
(Thimphu, Punakha, Paro)
Dust off your hiking boots for an active adventure through the untouched alpine vistas of the last great kingdom of the Himalayas.
(Thimphu, Gangtey, Bumthang, Punakha, Paro)
As you travel along Bhutan's adrenaline inducing east-west highway that's been carved out of the mountain face, breathtaking views of terraced farmlands, deep river valleys and precariously perched farmhouses are laid out before you.
(Delhi, Jaipur, Agra)
(Thimphu, Paro)
A profound calm descends and a feeling of pervasive peace encapsulates your senses as you soar just 200 meters above the icy peak of Mt. Everest in a private plane here at the top of the world.
Let the stresses of the modern world fall away as you meditate in centuries-old Cheri Monastery in Bhutan's timeless Thimphu Valley.
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The PMA Store is open during regular museum hours.
Monday through Thursday, Saturdays, and Sundays: 10am - 5pm
Fridays: 10am - 9pm
Third Thursdays: 10am - 9pm
The PMA boasts a considerable permanent collection, with beloved works of American, European, and Contemporary art, as well as significant holdings of Maine art—highlighting the rich artistic tradition of the state and its artists. The museum brings it all to life with unparalleled programming. From special member-only events, free school tours, and a commitment to family activities, to PMA Movies, curator talks, and exclusive tours of the Winslow Homer Studio—it's all happening at the PMA.
#ThirdThursPMA is a monthly party at the PMA with live music, special programming, and community collaborations. It happens on the third Thursday of every month, is open to the public, and included in your museum admission—it's always free for members. Stay up late with the us as we keep our galleries open until 9pm, giving #ThirdThursPMA party-goers an after hours viewing experience of our extensive permanent collection and special exhibitions. Start your weekend early with #ThirdThursPMA.
#ThirdThursPMA is supported by the Contemporaries, a membership circle for art enthusiasts ages 21 to 45.
Every Friday from 5 p.m. to 9 p.m., the PMA and all special exhibitions are free to the public. Join the community in our galleries and watch our calendar for special Free Friday events.
Free Fridays are made possible through the generous support of Patricia and Cyrus Hagge. Funded in part by a grant from the Maine Arts Commission, an independent state agency supported by the National Endowment for the Arts.
Photo by Patryce Bak
With stately buildings and brick sidewalks atop a hilly peninsula in island-studded Casco Bay, Portland is consistently rated among America's finest small cities. Maine's largest city boasts architecture that spans from the 19th century to the modern day, a working waterfront, a diverse population, and more restaurants per capita than nearly any other city in other country. Proximity to Boston and Canada, as well as Maine's coast and mountains, make Portland a destination for residents and travelers of all ages, while institutions such as the Portland Museum of Art — in addition to Maine's storied history as a home for artists and art colonies — confirm Portland's position in the greater cultural landscape.
There are a host of lodging options in Portland and the surrounding region, but these hotels and inns are at the top of our list.
The PMA is located at Seven Congress Square in Portland, at the intersection of High, Congress, and Free streets.
The Portland Museum of Art is accessible to everyone. We want your visit to be as comfortable as possible, and have tips on everything from accessing our barrier-free options to bringing children to getting around our galleries.
Featuring everything from espresso to hearty lunches to early-evening cocktails, the PMA Café by Aurora Provisions supplies visitors with locally sourced food and drink, keeping pace with Portland's impressive dining landscape. Whether meeting a friend for coffee or enjoying an artisanal sandwich with your laptop and our free wifi, the PMA Café offers the unique atmosphere of an art museum—and no museum admission is required to enjoy it. Open museum hours.
The PMA Store carries a variety of exclusive products that are locally designed and regionally crafted, which are stocked alongside the state's largest selection of art books and an eclectic assortment of art-based products from around the world. Each and every purchase supports PMA operations, enabling the museum to enhance the lives of its visitors and offer educational programming to Maine's schoolchildren. Open museum hours; no museum admission is required to shop at the PMA Store.
Our Docent tours are led by avid art-lovers and trained PMA experts. They are perfect for groups of 10 or more and can be scheduled in advance—ideal for family reunions, company retreats, and even wedding parties! They're a great way to make your visit more personalized and private.
We also provide cell phone tours—for those times you'd like to go your own way and explore the museum individually. Our Gallery Talks provide insight on current exhibitions and specific galleries in the museum. Homer Studio tours offer a unique perspective on Maine's most famous painter, along the rugged shores of Prout's Neck. And educators, don't forget to bring your students in for a School tour, which can be scheduled here.
$12 | adults
$10 | seniors & students
$6 | youth ages 13 to 17
Children under 12 are free
$5 surcharge will apply to special exhibitions
Free on Friday evenings
from 5 p.m. to 9 p.m.
Free for members


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I'm not happy until I've posted something crappy.
CAN-Bus which will be required to run on pretty much all newer vehicles also poses a problem that I'm starting to work on in that the MSIII CAN protocol requires a great deal of work to get to work with either automotive or J1939 CAN protocols, especially those running the 29bit extended header as opposed to the 11bit base CAN protocol. While there is CAN chips on board there is currently very little support. For those of use with disillusions of running many diesels or diesel VGT's on their vehicles, having CAN, especially J1939 support is essential.
megasqirt is a decent standalone, but for the about the same price you could go VEMS, in my option a much better system, and you dont even need to make it yourself.
I'm a certified vw/mazda dealer tech and I run a modification shop on the side.
02 beetle tdi,00 jetta 2x4, 92 miata,,30 pontiac.
standalone is fun, but be careful, it's just as easy to blow something up.
This is awesome. As a new-media artist I work with this kind of stuff everyday. I've oddly never considered using my skills like this though.... Now if my car weren't impounded by the lovely city of Buffalo due to a complaint by a neighbour who thought it was abandoned (I've been using transit, bike, etc), I'd give this a shot this weekend.
I just want to go on record to say that radiator looks to be at end of service life. They're brittle.
Very cool. It's giving me some inspiration to go ahead with a B20 vtec build or maybe even some forced induction sooner than later. Though in my application I won't go with MS.
I just found out that lugtronic makes a PNP standalone system for my gti. PNP, like one plug and you're ready to go.
1. plug in standalone
2. reconnect stock ecu for emissions testing
3. ???
4. profit
So are you running MS3? I wonder how many features you lose going will the original, MS1. I'm thinking about using it on a swap, but I don't want to limit myself with what I can do.
It will be a turbo 4 if that makes any difference. I'd love to make a digital dash like you show.
Can you make it show this?
Classicmotoringllc.com - my new brokerage and consulting business based out of a lavishly converted first floor bedroom in Allentown, PA. I am always looking for quality enthusiast cars to consign, research projects or consultation opportunities. Keep an eye on my page as you can see my blabberings about cars and other such junk in the blog section!
so did the circuit boards come pre-soldered and you just had to connect the jumper wires, or did you need to also solder in every resistor, diode, capacitor, ect?
It's a bare circuit board and you have to solder in every resistor, etc. They include every part in clearly labeled baggies for you to build a fully featured board. You can choose not to populate every single circuit on the board if you know your vehicle won't need it (I believe there was only one circuit that I didn't bother with because I knew it didn't apply to my car, but I built everything else just in case I make future modifications).
The circuit board is clearly labeled with the resistor/capacitor numbers and all you have to do is bend the legs and solder them in.
There are two circuit boards, the main board and a second board with the vehicle ECU connector on it which is then soldered to the main board by the jumper wires. There are instructions online for all of the vehicles they support which tell you where to solder the jumper wires so that your car's existing wiring will be properly connected to the circuit board.
All in all it took me a solid weekend before I was ready to fire the car for the first time. But with the base map loaded it fired up on the first crank
Thats something I've always wanted to do. One of my large goals I had for the Focus was ITBs, which would require a conversion to speed-density, and Megasquirt was looking like the best option for that. Shame too, since the Focus ECU with SCT was pretty awesome in itself.
I had my Paypal account primed and ready to buy a set of Jenvey ITBs through a group buy but chickened out at the last minute.
At the time the Miata was my only vehicle (I have a Jeep doing daily duty now) and the thought of not having any vehicle at all for an extended period of time while I tried to figure out the ITB setup, and losing the supercharger power, made me decide against it. I live in Puerto Rico and don't speak enough spanish to take advantage of the tuning culture down here so getting parts and assistance is difficult.
Keep Calm & Chive On
FKA gti_r_done
i spoke with B&G when they were in seattle about this, and last i heard it was still only running with wall-power. the trick in controlling diesel injectors is the power required to make the things pop, and i have my doubts that thatll get sorted anytime soon. theres also a few things you need to know flow-wise about each injector in order to make things work properly/smoothly.
the circuit design required is also pretty intense, and a lot of care has to be taken to avoid noise... but who knows, maybe theyll surprise us. it would be fantastic if they did come out with something though
/ms fanboi, since the "early" days
Yep, it would have been my first time tuning standalone and my first time working with ITBs. I figured it was going to be a MASSIVE headache and wisely decided to stay away... for now.
I would still like to build an ITB car in the future now that I have some experience
I'll be building myself a MS system once I get going on my mk3 build, and I cant wait to get into it, but it's a ways out still
One thing to note with assembling boards like this is that you need a decent soldering iron / station. You don't want to attempt this with a $5 soldering iron with a tip the size of a pencil eraser. You need something that can maintain a set temp, and that has a small tip for working with small components
Check out my Garage build thread 2008.5 GTI 2.0 TSI 6MT / APR K04 V3.1, APR IC, CTS 3" turbo back, Carbonio full intake, GFB DV+, BSH TB pipe, SB Stg2 Endurance clutch, BSH mounts, DG Shortshifter, FFM bracket bushings, Forge big knob, Koni coils, Coolingmist CMGS Meth injection, USRT spacer (DO3 & Snow 100 nozzles), 19" Miro stp3's, Centric rotors, Stoptech pads and TyrolSport bushings
I soooo want to give the Fiat 126 the MSnS treatment. And at the same time I'd love to go the Big Carb route. I guess at the end both will cost me the same, but a small two-cylinder 80ies Fiat from Poland with electronic injection would be amazing
Fiat 126 bis build thread here. Error 404: 0-60 not found.
Fiat 128, the stroppy cow.
most of the problems i see with boards themselves are due to sloppy assembly, or improper installation.
its also important to note that if you dont know where i wire goes... check the manual before connecting it!
I tried to word what I typed in objective way, as I figured someone would disagree with me, and really at the end of the day they will both get the job done... I went vems mostly because one of the owners lives about a hour from me, and has been nothing but helpful and does dyno tuning in house. kinda nice to have the guy that designed the system's phone number.
I'm a certified vw/mazda dealer tech and I run a modification shop on the side.
02 beetle tdi,00 jetta 2x4, 92 miata,,30 pontiac.
I only used megasquirt once for a VW about 10 years ago. I built an old school bread board supporting 8 x 8 windows of resolution for the fueling, and an MSD box for the ignition.
A lot of fun, but I'm OCD when it comes to 'optimizing', so I found myself saving files for different mods, elevations, weather, octane of gas, etc.
It got silly after awhile...


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Blue screen but don't think BSOD
by MikeR1949 - 3/20/13 7:01 PM
I have a HP desktop computer, approximately 4 yrs. old. A few days ago a neighbor boy tried to play a game that we've had for about as long as we've had the computer and the game was very slow loading and then froze. I had to turn off the pc and turn it back on. When it came back on the only thing I saw was a blue screen with HP Intel and a few things like f9=Diagnostics. It will not go any further. The keyboard, of course, won't work so that I can do anything. I was told by one company that it wasn't booting up and told by another that it was the BSOD. I don't think that is the case, by all the screen images I've seen online with what it is supposed to look like. This happened once before after trying to play the same game. I turned off the power and turned it back on the next day and it was ok. Not this last time though. Advice please anyone.


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Coffers nearly dry, FEEA says most furlough loans could end next week
Monday - 8/26/2013, 1:41pm EDT
(This article has been updated to reflect revised numbers provided by FEEA on the number of furlough loan applications received)
The Federal Employee Education and Assistance Fund has handed out thousands of dollars in loans to furloughed federal employees over the past few months.
But the group now says it won't be able to help out most furloughed feds beyond the end of the week, because donations haven't kept up with the crush of applications from employees facing the forced time off.
"After Labor Day, we will have to end any assistance to furloughed employees unless we have a tremendous influx of money," FEEA Executive Director Steve Bauer said in an interview on the Federal Drive with Tom Temin and Emily Kopp.
The organization will be able to continue making emergency assistance loans and grants to federal employees "who have something else horrific going on in their lives," Bauer said, such as a severe illness or the threat of eviction. "But if furlough is the only reason, come the end of this week, we're not going to be in a position to help those folks."
FEEA has faced extraordinary demand for its small, one-time emergency loans.
Since May, the group has received about 750 loan applications and has processed and distributed more than 550 loans, totaling about $319,000 in emergency assistance.
When all loans are accounted for — including those not related to furloughs — FEEA has provided about $456,000 in emergency assistance, or about one- third of FEEA's $1.5 million annual budget.
The massive influx of applications from furloughed feds has also caused FEEA's normal workload to balloon to between four and 10 times the normal level.
Feds, sponsors continue to donate
Bauer said the group was only able to continue disbursing loans this week thanks to a $30,000 donation from Blue Cross-Blue Shield and a $30,000 pledge from the GEICO Philanthropic Foundation, two of the group's corporate sponsors. Federal News Radio is also a FEEA sponsor.
Individual feds, themselves, are also pitching in, Bauer said.
"We got a check in the mail for $2,000 from an individual federal employee, who had not been furloughed, (who) read about our plight and our inability to continue to help federal employees and sent a check in," Bauer said.
Although FEEA is planning to scale back its furlough assistance, Bauer said the group won't turn a blind eye to those most in need. He described one recent loan application from a federal employee battling cancer that had metastasized to her lungs and liver, and who was struggling to keep up with hospital copays.
"And this brave young lady is still working, providing for her family and then she got furloughed," Bauer said. "It's the kind of situation where we'll find a way to help her."
Across government, many agencies have suspended or canceled remaining furlough days for their employees. The Defense Department, earlier this month, reduced the required number of days off from 11 to six. Last week, the Environmental Protection Agency also canceled its final furlough day.
FEEA isn't the only group to be affected by feds seeking furlough assistance.
The Merit Systems Protection Board, the federal agency that handles adverse personnel actions, was slammed with 30,000 appeals from furloughed feds.
MSPB said it won't be able to begin adjudicating most cases until after Labor Day.
To find out more about furlough loans or donating to FEEA, visit Federal News Radio's Surviving Furloughs page.
Outgoing FEEA loans almost triple since May
FEEA overwhelmed with furlough aid requests
MSPB continues long slog through 30,000 furlough appeals


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Hey, just saying hello. I joined a while ago, but I guess my account lapsed. I think I had the same username too. I was in denial for a while (don't know why I keep doing that to myself...) but I'm doing better now and this community is soo helpful.
Welcome to After Silence - A message board and chat room for rape, sexual assault, and sexual abuse survivors.
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Guest Message by DevFuse
Hello, again
Started by Caierlan , Apr 05 2004 12:18 AM
5 replies to this topic
Posted 05 April 2004 - 12:18 AM
Posted 05 April 2004 - 02:41 AM
(((caierlan))) Welcome to After silence! I'm glad you worked up the courage to post! That's a big step! I'm really glad you did! I am glad that some of the posts have helped. Thank you for saying hi. I hope you will continue to heal, and find support here. we're all here for you, sweetie.
love clarissa
love clarissa
Posted 05 April 2004 - 10:25 AM
(caielrlan)Welcome back to After Silence! I'm glad you found your way back and I'm looking forward to getting to know you. You are not alone here.
Take precious care of yourself.
Take precious care of yourself.
Posted 05 April 2004 - 01:50 PM
Hello Caierlan and welcome back to After Silence!
Hope you find what you're seeking in here.
Take gentle care,
Hope you find what you're seeking in here.
Take gentle care,
#5 Guest_Madonna_*
Posted 05 April 2004 - 10:35 PM
Caierlan, welcome back. I think it's great that you had the courage to come back here. This is a really great supportive place. ((((Hugs))))
Posted 06 April 2004 - 05:17 PM
Welcome back, hon!
Welcome back, hon!


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RYAN VREDE writes the Currie Cup has completely lost its prestige and is now no more than a platform for some young players to stake a claim for a Super Rugby contract.
I've watched every round of the tournament and have been completely uninspired. Certainly there are a handful of promising young players emerging, but overall the standard is decidedly mediocre for what used to be South Africa's showpiece tournament. This of course has been the case for some time, but the quality on offer in 2012 is the lowest it has been in years, even with the current six-team format.
South Africans often boast of their bountiful player resources. This country is undoubtedly blessed in that regard, by quantity doesn't translate to quality if the Currie Cup is an indication.
The quality will rise in the closing rounds of the league phase when the Springboks return and reach its climax in the playoffs. This is what South Africans will have to become used to – two and a half months of mediocrity followed by an injection of quality for a couple of weeks.
An extended Super Rugby tournament has contributed in part to this. The wizards at the South African Rugby Union who negotiated the Super Rugby deal did so at the expense of the world's oldest domestic competition. This made financial sense to them, of course, as there was more cash to be made from broadcasting revenue and commercial opportunities that arose from Super Rugby than there were for the Currie Cup. Australia, with no domestic competition to rival South Africa or New Zealand, shafted their partners in the negotiation and emerged as the big winner, with more Australia derbies and a guaranteed team in the play-offs despite having the weakest conference.
More teams will be accommodated in Super Rugby in 2015, which is likely to mean the tournament cutting deeper into August. Where will that leave the Currie Cup? Will we see a one-round, five match league phase followed by semi-finals and a final? It would certainly heighten the stakes and make for more entertaining viewing, albeit not because of the quality of the product. Some club-standard players will continue to give their mates reason to toast with their TV cameos, when those players should have been watching from their couches. But this is what the Currie Cup has become – the playground of the ordinary.
There is no immediate solution on the horizon. There is no way Sanzar will trim Super Rugby to pit only the very best teams against each other and in so doing reducing the time it takes to complete the tournament. In an ideal world I'd have a Super 10 that starts in early February and finishes 11 weeks later, with a one-round, six-team Currie Cup commencing thereafter. If, for example, Western Province host the Sharks in 2012, they will travel to Kings Park in 2013.
This would allow Springboks players to compete in the Currie Cup before the June Tests. The game's most important assets – the players and supporters – win, with a higher quality product and roughly the same amount of game time.
This is a pipe dream. The tournament that was once the pride of a nation is being reduced to rubble, serving as no more than an opportunity for aspirant young bucks to impress their coaches. So sad.


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I try. I'm not going to have all the facts, but if I can bring 90% of the good stuff 90% of the time, I'm better than a coin flip.
Let me add: Kudos to you for not taking anyone just on their word, but considering someone's word as something worth checking. That's how we're going to get better and smarter as a fanbase.
Also, I didn't think of the Texans-Chiefs thing as a parallel. Good job, seriously.


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- My name is Jesse, previously known as "Jessi" to most.
I'm a guy, not a girl.
To all of you who knew me before, sorry.
Do you actually care? Let me know. Leave a message. I'll get back to you.
My history on this website is a bit odd. I don't remember how much I socialized with anyone, or anything like that, and I doubt anyone actually remembers or cares for me.
I'm not the person I claimed to have been. My personality is pretty much the same, but the foolishness of the past cannot be undone. I am not Jessi, a girl with silly unicorn obsessions and intense love for cute Pokemon. I'm Jesse.
I wish I could delete all of my old messages and posts. Thankfully, this username, Mockingjay, is not one I commonly go by. Nothing will tie me to here ever again.
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text: 'N' Name Tags by rachael taylor £2$4€2.82$3.17 This item is currently unavailable £6.95$13.92€9.82$11.03 delivery to United States - Receive this item 5-10 working days from dispatch International delivery available namename (required)NeilNiamhNicNickyname (required)NeilNiamhNicNickyname (required)NeilNiamhNicNickyname (required)NeilNiamhNicNicky we're sorry we're sorry, This item is currently unavailable it will be available on 12-06-2015 quantity buy a gift voucher related categories cards & wrap > occasional supplies > decorative letters cards & wrap > occasional supplies > placename holders cards & wrap > ribbon & wrap > birthday labels & tags by rachael taylor Location: West Yorkshire, GB read seller's profile see seller's complete range more items from this seller 'A' Name Tags £2$4€2.82$3.17 'B' Name Tags £2$4€2.82$3.17 'C' Name Tags £2$4€2.82$3.17 'D' Name Tags £2$4€2.82$3.17 'E' Name Tag £2$4€2.82$3.17 'F' Name Tag £2$4€2.82$3.17 view all you may also like PRODUCT DETAILS DELIVERY RETURNS Made in Britain Bold & bright personlised name tag, exclusively hand-drawn & designed by Rachael! Professionally printed in the UK. With reversible sides, there are so many uses for these versatile tags! Why not tie them to napkins with ribbon or string? Or you could also use them as room decorations, table decorations & photo booth props! You can even use them as gift tags to tie on to presents! Great for weddings, parties & special occasions, we also have matching heart decorations, table numbers, favour tags & loads of decorative & humorous signs! *Requested names not available. Self-backing (reversible). Hole punched (top of circle). A selection of other names are available as well as 'Bride', 'Groom' and 'Wedding'! made from: GF Smith, 300gsm Callisto dimensions: 120mm Circle product code: 253270 This product is dispatched to you by rachael taylor. MAINLAND UK order now and receive this item on or before price Standard Delivery Friday 5 June £1.75$3.50€2.47$2.77 NON-MAINLAND UK estimated delivery price Highlands & Islands of Scotland 2-5 working daysfrom dispatch £1.75$3.50€2.47$2.77 Northern Ireland 2-5 working daysfrom dispatch £1.75$3.50€2.47$2.77 Other UK Islands 2-5 working daysfrom dispatch £3.95$7.91€5.58$6.27 INTERNATIONAL DELIVERY estimated delivery price Western Europe 2-5 working daysfrom dispatch £5.00$10.02€7.06$7.93 Rest of Europe 5-10 working daysfrom dispatch £5.00$10.02€7.06$7.93 USA & Canada 5-10 working daysfrom dispatch £6.95$13.92€9.82$11.03 Far East & Australasia 5-10 working daysfrom dispatch £7.25$14.53€10.25$11.51 Rest of the world 5-14 working daysfrom dispatch £7.25$14.53€10.25$11.51 You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item. Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty. Read more about our returns policy.Should you choose to return or exchange your order you will need to deliver the item(s) to the UK, where this seller is based. rachael taylor's return policy


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