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HAZELWOOD, ARKANSAS -- Unfortunately, I have no photos or images concerning my contract but my experience is unbelievable. On May 30th 2014, I was on a website concerning getting prices for a one way move from Hazelwood Missouri to Little Rock Arkansas.. As a customer, I have experience conducting business with UHaul in Little Rock always with satisfactory results, until this last horrible experience. I have rented a van just local in Little Rock Arkansas with satisfactory results.
On August of 2013, I Have rented a 14 foot truck with a tow dolly one way move to Hazelwood from Little Rock wasn't nearly as expensive as I had to spend getting back. I am very much aware of cost of living its more about tactics and deliberate attempts meant to discourage and manipulate. Now back to May 30th 2014. I realize the demand was higher than supply so prices for a 14 foot truck with a tow dolly was well over 750 dollars plus taxes so the 30th of May was Friday. On Saturday as I talked to a customer service representative, the prices were basically still same because there was still a high demand.
I finalized my reservations with customer service representative on May 1st, early Sunday morning a set price of $523 plus tax which included a tow dolly and 14 foot rental truck. Later on that Sunday morning, I went to the closest UHaul facility which happen to be in Hazelwood Missouri. I wanted to make sure the price that was finalized over phone matched what the UHaul Hazelwood location had at that particular time it was. But then supposedly there was no tow dolly in supply so I had no other choice but to accept a car transport which is more expensive and supports a vehicle without any tires rolling.
As you travel, the tow dolly on the other hand travels with rental truck but with rear tires in motion and is less expensive compared to auto transport so the employee by the name of ** says, "Since no tow dolly was available I will have to accept the optional which was the car transport but I would be priced the same as if I had tow dolly 59.00 plus tax. That was reasonable it seems, but not when it comes to gas mileage and the weight of the thing, not to mention that 14 foot truck gives you 10 miles per gallon which has a 40 gallon tank .
Now **, the employee, tells me that it should be rental truck available last 2 hours of the business day this particular Sunday. So mind you, UHaul Hazelwood closes at 5 p.m I get a phone call right at 5 from ** the employee who states to me that truck will be available Monday at 7 a.m but he would not be in at this time but his general manager by the name of ** who will be present when I come pick up truck.
The price was still set at 513.00 plus taxes which includes 14 foot truck plus the car transport. I appear at the Hazelwood location and I am talking to general manager. I talk to ** the general manager about me picking up truck that was scheduled. He told me I will have to wait until p.m. because they have to go pick up the truck but asked me if I wanted to go pick it up even though I am the customer.
This was before for whatever reason they have me picking up truck for Tuesday. I told him no, I was supposed to pick up the truck Monday and pick up the car transport Tuesday. Talk about frustration and mental anguish and I am not being irrational or raising my voice so, we managed to come to a solution that I will come back and come get truck by 2 p.m.
I got there and now ** the employee, is present. We went over what was gone over numerous times. A 14 foot rental truck with car transport. Now my total at this point was 503.00. So, I presented my bank card and I have only 305.00 on my card but I have the rest needed to complete transaction with cash. At this point it makes things difficult. Easy, quickest, less expensive solution is to go to bank and deposit what is needed to finally complete transaction. So, I went back and paid the transaction, got the truck, went home and I decided to go back to UHaul to purchase 2 large UHaul boxes.
As soon as I appeared in store, ** the employee, tells me that I didn't purchase the use of the car transport for Tuesday, this is still Monday. I told him "How can this be", that it wasn't paid and we have been planning everything since Sunday. He said there must be a glitch in computer. Its a glitch yes, its a glitch. The glitch came when I tried to complete the transaction my first attempt. When I did not have the 500 plus on card. When I left, something sinister has happened. So ** told me he can check my phone records and go through all my conversations with the customer representatives past 2 days to see if I am accurate. More mental anguish.
I called customer service and I talked to one that told me what I'm complaining about is in fact actual in my favor. However she is unable to do anything about this problem. So she connected me with the traffic or inquiry and she told me I have to take it up with the general manager because he seen me Sunday going over the final price. ** told me it takes 2 days to go over my phone conversations, unbelievable.
Onto Tuesday morning. I went to UHaul to pick up the car transport and the general manager is adamant that I still have to pay for the car transport. So, I have no other choice but to pay 503.00 plus an additional 69.00 now. Since I am paying cash, I have to pay 139.00 because I'm paying cash.
I got a phone call, ** the general manager, asked me if I have any money on my bank card. I said yes and he deducts a dollar off my debit card but I still paid 69.00 but not 139.00. This supposedly is a break but this is the deal breaker. My trip is set for 412 miles Hazelwood to Littlerock.
Every 30 miles, I'm stopping to keep truck full and now I'm 75 miles from Little Rock I have to use bathroom but I'm stressed because I'm going to go over my mileage rate. I called customer service and they direct me back to inquiry and its the lady I talked to the day before that tells me whatever problem I have from Monday, to take it up with general manager. I tell her my mileage dilemma and she claims she will give me additional miles but before I know exactly how many additional miles, we lose reception. Wow unbelievable!
Also, I forgot to add, the general manager gave me a completely different location to drop off the car transport completely out of the opposite direction where I am supposed to drop off the truck. I called him and he told me to disregard and take the car transport where I am dropping the truck off. I am getting headache all over again. I get to Little Rock and no problems. Gave me courtesy miles and reasonable time bring truck rental back. I gave no reason whatsoever to be treated as I was out of 800 plus dollars for a one way trip from Hazelwood Missouri to Little Rock Arkansas with mental anguish.
EDMONTON -- Complaint about a Canadian U-Haul at Edmonton (9521-51st avenue, Edmonton, AB T6E4W8 Canada). Complete dissatisfaction with the unprofessional services and disrespect demonstrated by several staff members. The experience has left us with the impression that U-Haul's advertising is completely false and we will not be recommending your business to anyone in the near future.
We booked a 26` truck at U-Haul online more than 3 weeks in advance for our planned household move. We were supposed to have it at 9 am. My husband arrived at the pick up location on time but was told to wait. The staff members did not have the courtesy to give a word of explanation as to the status of the rental despite my husband having asked several times.
He was finally told at 10:15 am that there was no truck available and that he could register on a waiting list in case a vehicle suddenly became available. My husband was very dissatisfied as he had waited for so long for nothing, and also considering that he had asked for a day off at work and that several people were also waiting at home to help us move. This created a huge loss of time for several people.
My husband decided that U-Haul had wasted enough of our time and decided to leave and asked for a refund as per the slogan you so proudly display on your website as $50 back if we cant provide you with the vehicle you booked. Not only did the staff member tell him it was not possible to give him this refund because he had changed his reservation (and please note SHE had changed the reservation by putting him on a waiting list) but in addition, if he left, he would be charged for not picking up the vehicle without a 24 h notice.
This was completely inappropriate as you not only failed to meet your commitments in the first place, you then expect your customers to pay for multiple mistakes due to mismanagement and poor organization. My husband, who does not speak fluent English, as we arrived from France last year, asked for better explanations. Other customers present had supported him, saying it was ridiculous to take so many online reservations without checking the availability. He was then referred to your on-site manager. She was obviously not happy to deal with the situation.
Several times while my husband was trying to find his words in English, the on-site manager interrupted him and prevented him from speaking by talking louder and louder without listening to him. My husband finally lost his temper and demanded that she let him speak.
Suddenly, she portrayed herself as a victim, claiming she would not tolerate his attitude and that she was calling the police. For what? For having not been able to do her job respectfully and properly? For having taken advantage of someone who could not communicate as easily as she could? For choosing to ignore a problem she was supposed to deal with as a manager and for which U-Haul is completely responsible for? This is a much more serious problem than mere incompetence or unprofessional customer service.
Her attitude, mixing bad faith and dishonesty, is an intolerable lack of respect for my husband, as a customer first, but as a person above all, that should not be tolerated from anyone.
It is a shame for a company such as yours, internationally recognized, claiming to be the largest moving operator, to offer such poor quality service (incompetent and disrespectful) as your agents and manager displayed. After reviewing the many bad customer reviews on your website, it can be clearly seen that I am not inventing or dramatizing the situation. There are many similar disrespectful situations presented there. For the reasons discussed above, I have sent this letter to you and I intend to forward this complaint to anyone dedicated to these kinds of issues.
BALTIMORE, MARYLAND -- I'm writing with a complaint about the price and value at U-Haul, and I hope someone will take this seriously. I recently rented a truck from U-Haul. On approximately March 29, 2003 I made an online reservation (reference number **) for a 17 foot truck and auto transport to be picked up on 4/3/2003 at 925 Niagara Falls Boulevard Amherst, NY 14226. In retrospect I wish I had never rented any equipment from your company. The following will explain why. The first problem I had was when the general manager of the facility ** neglected to place the utility dolly in the back of the truck prior to my taking possession of the truck.
Only after I had opened the loading door to the truck to begin loading the vehicle did I notice that the dolly was not in the truck. This required me to return to the facility to acquire the dolly whose rental I had already paid for. This act by your manager wasted not only valuable time but gas as well. He did hand write on my receipt an adjustment for the mileage but this failed to save me problems in the near future which I will comment on shortly.
Also, when I rented the dolly there was a promotion in which I could rent the dolly and furniture pads for a combined cost of $10. Instead, ** charged me $10 for the utility dolly and $5 for the furniture pads. I also noticed this promotion at the facility in Baltimore MD also.
However, my chief complaint regarding the rental of the equipment is that upon the return of the equipment, I was charged $100.09. Upon calling the regional manager in Baltimore, MD, **, at 410 325 1550 to inquire what these charges were for, I was told by ** that there was a $29 refueling fee and a $25 cleaning fee. When I attempted to explain that these charges must be in error, ** was very rude and disconnected the line from me! For that reason alone I want a complaint filed against this person and I want the complain placed in his personnel record. He is partly to blame for the feeling of disgust I have in this entire experience with U-Haul.
As for these charges: the truck was returned in a clean condition. I was and am fully aware that doing otherwise would cause me to be charged a $25 cleaning fee. The only thing that was possibly left in the truck were 5 furniture pads and that is because I was under the impression that the $5 fee I pad for these pads was a rental fee. If it was, in fact, a purchase fee then these pads are my property and I want them returned. Now!
Also, I will remind you that I was already overcharged for these pads since, in effect, the fee should have been $10 for BOTH the dolly and the pads. Furthermore, it was necessary for me to call your customer service line in order to get the exact breakdown of the $100.09 charge since ** had hung up on me before it was possible for me to do so.
I also mentioned that I was charged $29 as a refueling fee. I was told that this was because I brought the fuel level to just below the level I picked up the truck (which was the 3/4 tank mark). Keep in mind that it was necessary for me to refuel the truck approximately 3 times during the period of the rental due to length of travel from Buffalo, NY to Baltimore, MD. The last time I refueled the vehicle, the gas station pump stopped refueling automatically, indicating to me that the gas tank in the truck was full.
I did notice that the trucks fuel gauge indicated less than full upon re-entering the vehicle but I surmised that it must be that the gauge was not reading correctly. Furthermore, having said that: why would I risk a refueling charge when it was obvious I had refueled the vehicle at least once? I did not want to risk overfilling the vehicle and cause a fire hazard by forcing more gas into the tank. Since the gas station pump stopped pumping automatically it indicated to me that the gas tank in the truck was full. Do you know how furious I am?
Here's what I'd like to see happen: U-Haul has overcharged me $100.09 in extra fees that should never have been placed. Furthermore, the furniture pads and furniture dolly fee was overcharged to me by $5 and the furniture pads should be in my possession since I did buy them.
Also, U-Haul caused me to incur an additional $29.75 fee in overdraft charges from my bank because U-Haul charged these fees to my bank account as I was in the process of closing my account. (I used up the funds in the account, bringing it to a lower balance than the $109.09 that U-Haul charged me, in order to be able to close the account since I was switching banks since I was moving to another city).
To put it bluntly, I want each of these fees refunded to me immediately. Also, I want the furniture pads delivered to me, at U-Hauls expense. I am not willing to pick up the pads at a U-Haul facility because I no longer have a car. U-Haul has been a disappointment to me every time I have rented equipment from them. I rented a 28 foot truck from U-Haul when I moved from Syracuse, NY to Buffalo, NY several years ago. At that time, just as I was about to begin the drive to Buffalo with the truck full, the engine lost its' coolant. After the mechanic showed up I finally pulled into Buffalo after 11 pm the night before I was to begin DENTAL school at SUNY Buffalo at 8 am.
That is another unpleasant experience I will NEVER forget with U-Haul. Furthermore, a customer service manager has sent me $30 in U-Haul VIP Certificates for the troubles I have received on the most recent rental. I know that you will surmise that unless satisfaction is made regarding this rental, you will have lost a customer for life. These certificates are worthless to me. You may as well provide me an address to return these to as I do not intend to use them. Also, I refuse to give them to anyone else because, unless I am refunded the funds rightfully due to me, I will actively recommend that people go to your competitors such as Ryder or Budget.
I will also explain to people that it may appear that U-Hauls rate quotes may appear to be cheaper, but they have an unwritten policy to sneak in additional fees wherever possible and it will be more expensive to use U-Haul in the long run. This complaint will be duplicated on several consumer websites such as The Better Business Bureau ( http://www.bbb.org/ ), My 3 Cents ( http://www.my3cents.com/ ), **, and **. I'll definitely never rent from you again, and you can be sure I'll steer my friends away from your company. Please get back to me quickly about this issue. I hope to hear from you within 10 business days.
LEONARDTOWN, MD -- My husband and I move a lot and we just got our Uhaul containers delivered today. This is the first time we are doing it without a truck and with containers. My experience is as follows so far. The Negatives: I have a paved large circular driveway I asked them to be placed on. I am guessing it is slightly uneven in parts (like most pavement). Due to this the delivery guy wedged shims with a sledge hammer after delivering them. After putting in my lawnmower, however the door no longer closes.
This is a big issue because since it is a large wooden box basically, if you set weight in them the door no longer closes or latches since the weight settled the wooden box making the latches shift. The other issue is that I am only 5'5". I had to get a pole to push up the tarp cover to even close the door and I can't pull the tarp down enough to close it all the way (especially on the one where the door won't shut). It is currently raining and sleeting outside and although I only have my outdoor lawn stuff in the aforementioned box I am still worried something is getting ruined as we speak. (I suggest packing a step up stool and or ladder last)
There is a small step to get into the box so lawnmowers and stuff, you have to have a board to wheel them up into the box. I luckily had a few boards lying around. There are only tie strap latches on 1 of my boxes. They aren't as big as you think and can only haul 2000 pounds each. I have no way of knowing how much weight is in each which presents the problem of shifting if you don't pack them tight enough (boxes aren't an issue but furniture and lawn equipment is).
They make a limited size and aren't really wide enough. To give you an idea I had about 6 inches to spare width wise and maybe 3 or 4 feet length wise after putting in my 40 inch riding lawnmower (sm to med size ridding lawnmower). We had to fight to get the quoted price they tried to charge us twice as much during the confirmation call.
The positives: The truck is the cheapest option for all of our moves so far (we have used Uhaul in the past). What appealed to us was the time we would have to load and unload hopefully making it a lot less stressful of a move after doing the past moves in a day or two (unless you pay for more says with a truck but still you don't get it for a full month). They take up less than a parking space. I have 4 in a row in a space to park 2 cars comfortably. They would be better for longer distance moves. The drop off was great ( deliver I am sure will be the same). It was quick and all I had to do was tell them where and sign on a digital device similar to UPS.
You can get as many as you want and for me, they were so much cheaper then PODS. PODS wanted to charge me $1400 for a cross county move in MD where after fighting to get a quoted price, the Uhaul containers were a little over $600 (a 26 ft truck would have only been $200 though but would have been more rushed).
Advice: Watch out for hidden fees. Pack your ladder last. Make sure the spot is really level to avoid shifting after added weight.
EGG HARBOR TOWNSHIP, NEW JERSEY -- I will never rent another you haul truck again. I had a rental truck for a couple days at the end of may. After my contract was final the total cost was $406. Uhaul took over 700 dollars out of my account without my permission. I don't drive so my only mode of transportation is the city bus and I live outside of the city. Knowing I had money in my account, my wife and I took the bus to the city with the cash we had, thinking we could withdrawal more at the ATM in the city.
When we get to the ATM it says that we have no money and I call to find out that Uhaul had overdrafted my account. Also the main reason we went to the city was to turn my phone on so I now have to call on a phone at a gas station. We realize that they aren't going to help us that day so we have no choice but to walk for over 2 hours back to our house to try and solve the problem. After being disconnected and hung up on several times, we are able to get someone to put MY money owed to me back on the card.
They tell me this is going to take another 4-5 days to be accepted by the bank after taking 3 days to have Uhaul solve the initial problem. I tell the lady of my immediate need for the money and she questions me, only to tell me she feels sorry and can't help. For the 7 days it took to resolve their negligence, my family is living without any food or money. I also have 2 dogs that are unable to eat.
On top of this my rent is past due and I face eviction. My wife pulled muscles in her leg on the walk back from walking so far and we have to pay our bank overdraft fees. The customer service was horrible and everybody seemed to tell us something different. Worse experience of my life and I will never use another rental from them again. GO PENSKE!!
COEUR D ALENE, IDAHO -- So I got a U-haul. The first month is free and my payment was due on June 30th. Well I decided to make my payment for the $79.99 storage unit 3 days early. Somehow it went to $84.98 is what they said. Okay no big deal, tax right? So everything went good with the payment until my bank account balance automatically text me anytime anything is spent on my account. It said the charges were for $97 and 69 cents.
So naturally I call the local store. They said a supervisor would call me back. Well, I got no call back. Then I call corporate and was told they are working on it and would call me back, still no resolution for days later. I have called the store, spoken to many customer service representatives, and even corporate. I have been hung up on and they have sworn they only took that much money yet my statement says otherwise.
Trying to get this matter resolved is near impossible so I will be taking them to court for false advertisement because the advertisement was get a storage unit. Want first month free $79.99 a month, not 97 dollars in 69 cents a month. I have talked to an attorney and what they did is considered false advertisement and theft. I am in the middle of filing Better Business Bureau dispute. And before I got the storage unit, I rented one of their trucks and they told me the gas tank was full, it was not. I had to fill up the gas tank from half way and yet they would not result that matter with me also.
When I first got the storage unit they did not explain to me anything where was, that I had to ask other people where to go. This whole uHaul experiences been very stressful, very time consuming, and now has over ** my account costing me way more money than it should have. The resolution I am seeking in this is training for customer service representatives, new management at court Elaine, and all my money back for the uHaul truck for storage for my time, and a free month of storage. Because a true customer service department would have helped me get through this and the store would not keep ignoring me.
I have tried to go into the store and was told somebody is in my account working on this and yet nobody is. Because when I call corporate, they said they do not have any information on this and I will get a phone call within 24 hours. It has now been 5 days. This is not OK. They think that people have all this money when we don't. I live on a limited budget income for me, my wife, and my 5 kids. As is, we are already homeless living out of a hotel.
TEXAS -- Several months ago, I was planning a cross-country move and checked into UHaul's U-Box Pods system. I spent an entire day on the phone with them, because I kept getting "transferred" and cut off. I spoke with seven different people, and got seven different quotes for the exact same scenario. They refused to send me a quote in writing (ie. an email) until I'd paid them an amount ranging from $240 to $650, depending on who I was talking with. I asked to speak with a manager, and kept being transferred randomly to various non-managers. Not that it mattered, because when I did get someone who said he was a manager, he was as clueless as the rest of them.
I had such bad vibes about the company that I changed my entire plans for the move and did NOT use UHaul. Now my son has made a cross-country move, and he did use UHaul's U-Box pods. He's been in his new location for a month, and hasn't gotten anything except a runaround from UHaul. They didn't show up to pick up the boxes the day they said they would. They sent him an email stating they were going to charge him for storage, even though he doesn't want anything stored. They were supposed to have delivered the boxes within two weeks. It's a month - no boxes, and no one seems able to tell him where they are or when they'll be delivered.
He's been reduced to threatening them with legal action if they don't deliver. Carry your worldly goods on your back if you have to, but avoid UHaul like the plague. I've never dealt with a more inept, unprofessional, poorly run company in my life, and that includes spending endless hours on hold with AT&T's laughably named customer service. I did get to hear at great length about one UHaul rep's daughter, who's a long haul trucker, so if that's what you want from a moving company, then maybe they're right for you. Anyone who actually wants to move their possessions would be well advised to look elsewhere.
WICHITA, KANSAS -- Let me start by saying U-Haul must have the dumbest people working for them. I wanted to rent a car dolly to pull a truck. I went to the website to gather information on U-Hauls car dollies and this is what I found. A car dolly is designed for the front axle weight of the vehicle, not the entire weight of the vehicle. Here is what is written on the web site:
The vehicle being towed: Must not weigh in excess of 3,450 lbs. if it is front-wheel drive or all-wheel drive, and 3,900 lbs. if it is rear-wheel drive or four-wheel drive. Must have a maximum outside-to-outside tire width of 72". Must not exceed a body width (at the doors) of 75". Note: body widths over 72" must use late-model U-Haul Tow Dolly (identifiable by silver galvanized color). Low-hanging equipment on the vehicle being towed such as spoilers, air dams, ground effects, etc., may be damaged by contact with the tow dolly during loading and unloading. Make sure there is enough clearance for these items. Tow lights (tail/stop/turn) required at rear of vehicle being towed.
VEHICLE TO BE TOWED: The vehicle that I wish to tow is a 1991 Ford F-250 super cab, front axle weight is 3765 pounds according to the manufacturers sticker inside the door. The outside-to-outside tire width is 71" according to my measurements. I have established the truck I want to tow is within the guidelines posted on the internet.
TOW VEHICLE: Now the truck I am planning to pull this truck with is a 1990 Ford F-250 super cab, 460 cui engine, 1-ton towing package including a automatic transmission made for towing, receiver hitch rated over 10,000 lbs. (I use this truck to pull a bobcat skid steer and with the trailer on my truck, skid steer on the trailer and the weight of the towing truck I am somewhere in the weight of 18,000 pounds total that's including my topper and tools in the bed.)
I have the correct mirrors, operational trailer light hook up and interchangeable receiver hitch balls. Now there is no question I am equipped to pull a U-Haul car dolly, using their internet guidelines for the dolly and the vehicle I want to pull. U-Hauls internet guidelines is as follows:
Your towing vehicle: Must be equipped with a full hard top if it is a sport utility type vehicle. If the top or any portion of the top is removed, or is not a hard top, your sport utility type vehicle cannot be used for towing U-Haul equipment. A full hard top must be in place. Must weigh at least 750 lbs. more than the vehicle being towed. Must have Class 2 tow hitch (3,500 lbs. minimum weight-carrying rating).
Must have 1-7/8", 2" or 2-1/8" hitch ball (3,500 lbs. minimum). Must not exceed maximum allowable hitch ball height 25". Must have external mirrors on both sides. Must have fully operational lighting. Tow dolly lighting must be operational at all times, day and night, loaded or unloaded. Maximum recommended speed is 45 MPH
I drove my 1990 Ford truck to a U-haul dealer, I informed the salesman behind the counter that I wanted to rent a car dolly for 24 hours. I was asked what my pulling vehicle was, I gave him the same information I wrote above for the tow vehicle. Then I was asked what kind of vehicle I was planning to tow. I gave him the same information I listed above for vehicle being towed. The U-Haul salesman proceeded to tell me my front tire width was too big and my truck would not fit. I told him I measured the width and it was 71" and I told him I measured the car dolly and it would fit on the dolly.
Then the U-Haul salesman tried to tell me my truck to be towed was too heavy. I told him the weight of the truck did not matter because the tow dolly utilizes the axle weight and the front axle is rated at 3765 pounds under the 3900 pound limit which is listed in the website for U-Haul. Then the salesman tried to tell me my truck transmission wouldn't handle towing another truck after I told him the transmission in the tow truck was for towing.
The salesman then entered all the specs I gave him for the truck to be towed and the truck that is doing the towing in his computer. GUESS what I was told, my towing truck was not big enough to tow the other truck. Therefore he could not rent a car dolly to me. For grins an giggles I asked him to enter my Crown Victoria as the vehicle being towed using my towing vehicle information (The 1990 Crown Victoria weighs 3715 pound total). Its gets better, the computer says my truck is still not big enough to pull the Crown Victoria.
The website gives the information you need to see if you can use a car dolly and because the program on their computer says something different I cannot rent a car dolly. The sales people DO NOT FOLLOW what is even written in their brochures (same as the website). This only gets better. I called 2 different numbers for U-Haul and not one person I spoke to could over ride that damn computer nor did they have any answers for me that would help.
Since no one can override the computer and what is written on the computer is gospel, I stand to lose a truck I really needed to get home. A car trailer would work if my truck had steering and a transport company wasn't too expensive.
TO YOU U-HAUL: Let me suggest that you gather your information from people in the real world who pull trailers for a living, not from statistics or from some educated idiot who thinks he knows what's going on. Teach your employees to think for themselves instead of letting them think your policies have no options. I think your services suck and here is a list of websites of people's complaints about you. I think you better get a clue as to why your sale's is down. I also want other people out there to know they are not alone with bad experiences. I will NEVER use U-HAUL in the future and I hope other people who reads this will learn something from it.
The CEO of U-haul gave out his cell phone number last night on an episode of Inside Edition, inviting consumers to call with complaints or questions. Joe Shoen explained saying, "People can't get this organization to behave, I can." That number is 602-390-6525.
Wichita Kansas
SPRINGDALE, ARKANSAS -- On move-in day, the U-Haul facility's AC was not working so I had to move my stuff into a very hot and humid warehouse that had no air-circulation whatsoever. I had the storage unit for approximately three months and the price increased twice.
I placed two phone calls to find out the total price and date due for each of the additional months - call 1: I was given a price that was higher than the one shown on the current price chart and the explanation for the discrepancy was suspicious; call 2: I was given completely false information which resulted in me under-paying my bill and incurring a late fee. I was notified by mail that I had under-paid my August bill and still owed $5.48. When I went to pay this amount, **, the manager, said I instead owed $43.75. I paid this with the caveat that I would dispute it later as I needed to get into my storage unit immediately.
** later discovered her mistake and tried to cover it up by telling me I had paid up through September (even though this did not add up because she was still short the $5.48). She arbitrarily refused to refund the money owed to me until I vacated the storage unit. I ended the contract immediately and due to her shenanigans, ** mistakenly refunded me $43.75 instead of the $38.27 I was owed.
As you can see, my problem was not so much with the facilities, or equipment at U-Haul, it was with a particular employee. How can I do business with a moving/storage company if I have to worry about having my possessions impounded or sold at auction due to bad accounting or dishonest/unethical employees?
Okay, so we had to make a move from Flagstaff, Arizona to Knoxville, Tennessee and I knew I should have listened to my gut instinct and gone with the Budget truck, but instead I chose U-Haul. Big mistake. Huge. First, we were told they would call us within 24 hours of our pick-up time. That didn't happen, so we had to call them. Then, we get to the rental place where we pick up a 17' truck and a tow dolly. We wait around 15 minutes before someone actually comes out to hook up the dolly and then they have me guide my husband into the hook-up.
Then another employee comes over and yells at me for not waiting for help, where I motion to the guy supposedly "helping" us, then both employees proceed to laugh. Then, they strap down our car onto the dolly and after our concerns and questions of "how did you do that" and "what do we do if they come loose," the employees reply, "those straps will hold the whole trip." I'm sure you can guess that they did not. We drove about ten hours with our 4Runner bouncing all over the place on that dolly (and on the expressway) because we actually believed the employees know more than we did. Big mistake. Huge.
So, I decide to call the 800-uhaul number and ask what we're to do. Here is where the real trouble starts. I get an operator who immediately places me on hold while I wait for 10 minutes while she does who knows what. When she gets back on the line, she asks me the problem and before I can even get out two sentences, she cuts me off and tells me she'll transfer me to someone who can help me.
This is where I wait 20 minutes before someone by the name of ** gets on the line and ends up insulting me. I try to begin to tell her the problem and she yells, "MAM, LISTEN TO ME AND TELL ME WHERE YOU WANT TO BE CONNECTED!" I'm a little shocked because she's yelling and because I (foolishly) assumed when the last woman said she'd put me onto someone who could help, someone who could help would answer. Wrong.
I again try to explain to this woman my situation when she tells me I'm STUPID (yep, that's right, she called me stupid) for not listening to her, she only wants to hear where I want to be connected to. After I fight with her to get her name (once again, ** - stay away from this horrid woman), I then try to ask her where she works (as in which department) and she replies, "U-Haul, Duh!" And then she hung up on me! Big mistake. Huge.
So, I call back... again. And get placed on hold... again. When I finally get someone who says they can help me, they ask me if the tow dolly straps are broken or damaged. I tell him, I don't know, they're just not strapped to my car and I need to know how to reattach them or where to take it to get this done. Once again he says (and this time more forcefully and bored sounding), "Mam, are the tow straps broken are damaged? We can't help you unless they are broken or damaged. Otherwise, they are your responsibility." By this time I am fully agitated and I respond, "Sure. Both. Tell me what I need to tell so that you will help me. Better yet, get me your supervisor."
When the supervisor gets on the phone, I try to reiterate my frustration and my situation when the supervisor tells me, "Mam, I don't need to know this, I only need to know about the straps." I try to tell him that this is the full situation and it is no longer just about the straps. He cuts me off repeatedly and starts yelling, "I DON'T NEED TO KNOW THIS. I DON'T CARE." By this time I am disgusted and in tears and my husband takes the phone.
Apparently, he tells my husband (while on the phone in an entirely different city, mind you) that our tires are oversized (which they are not) and the problem with the straps is our own fault and if we want U-Haul's help, it is going to cost us. My husband finally is able to explain to the guy that our tires are not oversized and even if they were, we should have been told this originally and explained to how the straps work! (To borrow from that horrid employee, ** ... DUH!)
We eventually get the straps back on (and on... and on... and on again after they fall off at least a half dozen more times on the way to Knoxville) and are told that we can file a complaint at the office where we return the truck and get "compensation" there. Yeah, right. Big mistake. Huge.
When we get to Knoxville, we decide to return the tow dolly immediately but keep the truck for the extra few days we have it played for. Once we get into the store and tell them the situation and that we'd like to file a complaint, one employee tells us we can't because it's not U-Haul's fault because our tires are oversized. Once again, my husband and I try to tell them the tires are NOT oversized and ask them to please measure them. Suddenly, the manager comes out and tells us that won't be necessary, that our tires are not oversized, but we still can't file a complaint with them because it's not technically that stores fault. Instead, he gives me a number.
Well, after we're all moved in and settled, and before I make the call, we return the truck where we're told that we have had the truck for an extra four days past what our contract said and past what we paid for. Luckily, we had our contract, which stated U-Haul was in the wrong (too bad I didn't have tapes of that horrid employee ** calling me stupid!).
Finally, I muster the strength to call the number and file my complaint. And of course, I'm put on hold. When I get an operator, she tells me I'm complaining to the wrong people. Before she hangs up on me, she gives me the Knoxville area district manager's 800 line. When I finally reach an operator on that line, I'm told I have the wrong number again and I'm given the Flagstaff area district manager's 800 line. When I reach an operator on that number, she tries to give me the Knoxville number again. I try to explain that too her and of course, I'm rudely told, "I gave you the number, mam," before I'm hung up on again. Big mistake. Huge.
I try the customer service number yet again and they try to give the same numbers, but I'm finally getting wise to their game. I decide to try a different tactic. I tell the woman I want to speak to her manager. She rudely tells me to hold. When she gets back on the line she tells me she needs to know what this is in regards to. I tell her it's a complaint. Of course, she tries to pawn the useless numbers off on me again. Forcefully I tell her, "No, I don't need those numbers, I need to speak with your manager." She puts me on hold again.
When she gets back on the line, she tells me the manager needs to know what the complaint is about. I tell her, "EVERYTHING! Now, could you please put your manager on the line?" Of course I'm put on hold again and this time before she hangs up on me, she tells me the manager refuses to speak to me!!! Big mistake. Huge.
I am furious (but not surprised) and I call back the customer service line again (what a joke!). This time I tell the operator she better put me on with someone who can take my complaint, the whole thing! Not just someone who will shuffle me around and give me more numbers! And, I'm practically hysterical and crying! While on hold, I collect myself before some woman answers and is finally able to hear my complaint! (Only an hour and a half later! I suppose that's much better than the two hours I spent on the phone the first time!)
Well, I'm rattling off my story, finally feeling vindication, when she stops me right around the time I'm telling her I was being shuffled around earlier that morning and says, "What exactly do you want out of this?" Of course I'm stunned. I respond, "Excuse me? What do I want? Well, I guess it would be too much to ask to speak to someone who is sympathetic and most certainly apologetic." I can barely spit the words out when she changes her tone and says, "Well, I'd first like to start off by apologizing to you for what happened..." Are you kidding me?!?! If you 'first wanted to start off by apologizing' you would have!!
You would have sounded shocked that this happened to me, not bored. And certainly not like this happens everyday (which sadly, it seems as though it does). Then, she tried to offer me $200 worth of U-Haul coupons. When I laughed, she said, "Is that not to your expectations?" "Well, no they are not... ESPECIALLY SINCE I'M NEVER... AND I MEAN NEVER... USING YOUR COMPANY AGAIN!!!"
She then tells me she'll send this complaint to some department and they will call me back at the number I've provided her. "Okay," I say, and just as I'm about to hang up, I yell, "Wait! I never gave you a number. You didn't even ask me what my name was!!!" Jesus Christ!! I tell you. U-Haul is a shady company. I'll give you a word of advice... USE BUDGET OR PENSKE!!!


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Pigmented, beautiful colors, but buy one or two instead of all of them
These colors are beautiful, I recommend NSFW and Anime especially. However, because these products are vegan and without preservatives, the oils in this WILL go rancid. All 25 of mine have gone rancid, making them gross and smelly and patchy TT_TT. So buy one or two that you really really love, and use them up as quick as possible.
I've heard this product called "over-hyped" before, and I can only assume that those people have never actually tried Lip Tar. Anything you hear is completely true: yes, the colours are brilliant; yes, they last all day; yes, a little goes a very long way! At this point in time, I have about a dozen of these and desperately need more. It takes less than seed-sized amount to coat the entire lips with bold, vibrant colour. Once dry, they last me about five hours, even through eating and drinking. Since they contain peppermint oil, they don't seem to dry my out the way a lot of liquid lipsticks do but I often put a sheer balm over the top just to seal in moisture. They also function well as bases for lipsticks to really amp up the colour. Using my usual makeup remover (jojoba oil), they come off easily. The best feature of Lip Tars, however, is the blendability. The colours are gorgeous on their own, but it's absolutely effortless to darken, lighten, cool down, warm up, or create brand new colours by mixing them together. It's particularly helpful when trying to match a lipstick colour that might apply a bit more sheer. Photo shows Anime, a hot--almost neon--pink.
love this stuff
I have this lip tar and it is some serious stuff, super potent. It is very true to color and highly pigmented, all you need is a tiny drop for full coverage. Its like a mix between a gloss and a stain in its consistency and it dries to a somewhat matte finish. Only thing is that you really need to blot after applying cause it will end up all over your teeth and chin.
Multi-use, staple in my MUA kit
An absolute favorite of mine. I use the Clear to prime lips to hydrate and prevent other Lip Tars from feathering/bleeding. Muli-use product. Can be used on lips, mixed together to create custome colors, as cheek tint, lip tint if dabbed with fingers while you pucker lips, the ones that are lighter shades with shine can be used to highlight cheeks, bridge of nose, can be used as an eyeshadow base for photoshoots, can use the clear for a "wet" eye shadow look. I love this, a little goes a long way. Super long wear.
LOVE THEM Very Photo Friendly!!!
If you are shooting a video or having pictures taken, this is the lip product to use!!! Use a good lip conditioner, especially if your lips feather easily before applying for the best results. I first bought these in Plum and Vintage. At first I was apprehensive about the lip tars, because I underestimated how highly pigmented these actually were!!! However, the colors mix easily with each other, your lipliner and lipstick so well you can create endless shade possibilities. I am actually wearing Plum in my profile pic and have used it in several of my tutorials on Youtube. Plum was actually lighter (or pinker) than what I thought it would be for my complexion, but I just line it with a deep plum liner and blend the liner inwardly to create a beautiful shade! I could also see using these with MAC Clear Lipglass for a pretty gloss. The OCC website has a promo going on right now through 7/29/11 where they are set of 6 of the lip tars (colors are in pre-selected) for $50! I've ordered 10 altogether, so that I may play with these colors further. LOVE!!!
Totally worth it!
Great product. I a little goes a long way. I enjoy mixing the lip tars and creating new colors. For a more precise application use a lip brush and build from there. After I apply the lip tar, I hydrate my lips with vaseline or chapstick and you are good to go.
One of my Favourite Lipsticks of all time
I absolutely love this lip-tar. It is absolutely stunning. I get so many compliments when I wear it and is extremely long lasting even through eating and drinking. The pigmentation is out of this world and I love that this product is going to last for such a long time since you just need a little bit of it. Use a lip brush and you are good to go! I have written a blog post about my experience with lip-tars check it out! http://nopainnobeauty.blogspot.ca/2013/04/oh-la-la-product-rave-obsessive.html
This product was eh to me. I expected it to be way better than it was from all the hype I had read. It does only take a tiny amount to cover my lips with good pigment and easy to control, but it didn't stay on as well as I had been led to believe. I have to reapply this multiple times through the night to keep the pigment, but my lips also end up slightly stained for the next few days. It is all a little drying. I would like to try this in a red though, I am not giving up hope yet.
One Little Tube - So Versatile
I'm someone who likes a bold lip - I don't think that would come as a surprise to anyone who knows me. But as a makeup artist I know that not every client has the same desire. I love that OCC has mastered offering a SUPER wide color range and that the finishes can be so versatile in application. For a bold lip you can apply a lot of product with a heavy hand and it will stay while still looking fresh and supple or you can use just a tiny amount to rub into the lips for a stained or bee-stung look. You can even take a bit and apply to the cheeks for a soft blush on the apples of the cheeks when going for a night on the town and can only bring lipstick and a compact. Brilliant.
Life changing
I am now in love with this product! I used it for the first time last friday when I had ladies night! it stayed on all night! i didnt have re apply at all! To show how good it works I woke up the next morning with it still on! It comes in a variety of different colors. This color is really nice and very pigmented! It is very similar to mac's girl about town so you can pair the two together but it is not really needed!I reccommend for everyone to go and try it

subset: commoncrawl


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One Day Extension: Extra 20% Off All Sale Items! — Shop Now —
Select your desired product options and we will notify you when it is back in stock.
The Dansko Ainsley Black Nappa Leather has a molded, removable footbed with latex foam top.
Dansko Ainsley Black Nappa Leather Women's Shoe
Features include:
Dansko's Carmel outsole carries the Seal of Acceptance from the APMA (American Podiatric Medical Association)


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A big welcome to Paul Crozier as our new SubCommittee.com webmaster.
I'd also like to thank Bob Martin for his prior service as webmaster since this site first went on line. Volunteers are the heart of this club and many thanks to you men for stepping up to the plate!


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D-backs hit road clinging to NL Wild Card hopes
Cahill gets rematch against Giants' Vogelsong in San Francisco
The D-backs' Trevor Cahill and the Giants' Ryan Vogelsong will square off for the second time in a week Thursday. Cahill will attempt to keep the D-backs' hopes alive for a possible National League Wild Card spot, as they travel to San Francisco for a four-game set.
Cahill and Vogelsong each allowed three runs in the no-decision at Chase Field, which Arizona won on a walk-off hit in the ninth. Vogelsong went six innings, while Cahill lasted 6 1/3 innings. Cahill is 0-1 with a 6.00 ERA in three starts against the Giants this season, all at Chase Field. He's 1-1 with a 3.44 ERA in three career starts at AT&T Park.
Vogelsong has a 4.85 ERA in two no-decision starts against Arizona this season. He's 2-3 with a 4.25 ERA in 15 career appearances (nine starts) against the D-backs. He went 1-0 with a 2.93 ERA in five August starts, allowing 10 runs in 30 2/3 innings.
The D-backs are 5-10 this season against the Giants, who sit 15 games below .500. Arizona defeated the Blue Jays in 10 innings Wednesday to draw within 7 1/2 games of the final Wild Card spot behind the Reds. It will remain a tough task to manage to get into the postseason for the D-backs, who are 15-13 in their last 28 games. Arizona will somehow have to leapfrog the Reds and the Nationals, who are a half-game ahead of Arizona.
The Giants will return home after a nine-game road trip against NL West teams. They finished 4-5 on the trip against the D-backs, Padres and Rockies. San Francisco had a rare offensive outburst Wednesday in a 13-5 win over the Padres. It's just the second time after the All-Star break the Giants have piled on 10 or more runs. The Giants went 4-for-9 with runners in scoring position in that game despite a .229 average with runners in their previous 15 contests.
"The ironic part of it is we were two different teams this year," Giants manager Bruce Bochy said. "Early, we were getting those hits, we were making those comebacks and getting these runs in. Then it went the other way."
Giants: Posey out Wednesday
Buster Posey did not play against the Padres due to a bruised right ring finger and torn fingernail. He suffered the injury Tuesday when he was hit in the throwing hand trying to block a pitch in the dirt. Bochy is hopeful Posey will return Thursday.
D-backs: Prado named NL Player of the Month
Martin Prado won his first career NL Player of the Month award for his performance in August. The third baseman led the league with 30 RBIs last month as he hit .375 with four home runs and 11 walks in 28 games. Prado set the franchise record for most RBIs in August.
Worth noting
• Prado's 10-game hitting streak was snapped Wednesday. It was the second-longest active streak in the Majors.
• The D-backs have had 13 walk-off wins this season.
• The Giants have won 17 of their last 21 games when they've scored at least four runs. They're 48-15 in such games this season.
Master Tesfatsion is an associate reporter for MLB.com. This story was not subject to the approval of Major League Baseball or its clubs.


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iQ Dive Now Sweatshirt - Size Small only
£28.99 (inc VAT) Save £13.96 (32.5%) RRP £42.95
iQ Dive Now Sweatshirt
iQ's Dive now zipped neck sweatshirt with embroidered Dive Now Work Later chest logo and contrast inner collar.
Substantial fleece lined sweatshirt - tidy enough for smart use and also great for those chilly Red Sea winter evenings post diving. Continually one of our most popular ranges of dive clothing.
To help you choose the right size, start by checking your measurements, for wetsuits for example, by taking your height, chest and waist measurement you will more accurately be able to select the correct size according to the guide below.
If you would like some help just drop us an e-mail or phone us on 01736 751066 with your measurements.Size Guide: iQ Tops Size Chest Small 86-91cm (34-36ins) Medium 91-96cm (36-38ins) Large 96-101cm (38-40ins) XLarge 106-112cm (42-44ins) XXLarge 117-122cm (46-48ins)
"In Stock"
This means that the item is in stock in our warehouse, ready for despatch. We do make the odd mistake but 98% of items that say in stock, are actually in stock. If you are ordering a quantity of any item, you are welcome to email or phone to check the quantity available."Despatch 3-5 Days", "Despatch 6-10 Days", "Due 22nd Nov"
You are able to buy/order the item but just to advise you that the item is not currently in our warehouse and therefore not available for immediate despatch but is on order or en route to us and we hope to despatch within the number of days (weekdays) shown, or on the date shown. If you want to know more details just e-mail or phone us."Sold Out"
may mean the item is no longer available or possibly out of stock for some time. If you want to know more details just e-mail or phone us."To Order 3-5 Days"
This means that this item is not held in stock but can usually be obtained from the manufacturer and despatched to you in the number of weekdays indicated. If you want to know more details just e-mail or phone us.
Delivery Info
We use a combination of Royal Mail and Carrier services and usually say guesstimated delivery of 3-5 working days. Some bulkier, larger, or heavier parcels sent by mail may take longer. If your order is time critical we would recommended you upgrade your delivery service to the Priority Despatch/Next working day carrier service - for just £4.00 extra (signature required). However, please be aware we are unable to provide any timed delivery guarantees against delivery services operating outside our control. For further detailed information please see Delivery FAQs.
Although we aim to despatch all orders promptly, during busy periods, eg: school holidays, Christmas, priority will be given to Upgraded Orders.
Some areas of the Country (Scotland, Scottish Highlands & UK Islands), BFPO and Non-UK mainland addresses may still be charged, (as defined by the delivery services which vary from company to company and around the UK) this is because Carrier rates are higher and additional charges may also apply to some larger, bulkier or heavier orders. Apologies but a next working day service is not available to all areas of the UK (as defined by the delivery services which vary around the UK). See exceptions and further detailed information - Delivery FAQs.
We reserve the right to collate multiple orders into one delivery if going to the same address. We are unable to split orders/deliveries if any one item in an order is not available from stock, indicated by 'Despatch due date / Awaiting stock / Stock expected'. So we would usually despatch an order once complete as/when all the items are available from stock to send as one parcel.
For further detailed information please see Delivery FAQs.
Buy with Confidence
We hope you are completely satisfied with your purchase but any unsuitable item may be returned to us, WITHIN 28 DAYS of receipt by you, for exchange or refund.
Please email firstname.lastname@example.com or phone us on 01736 751066 for a RETURNS AUTHORISATION NUMBER before sending the goods. Do please click here for all the details


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It seems I'm always a step ahead of everyone else when it comes to wetsuits-- I wore a suit all year this year (summer time I had a short sleeve full on nearly every day with an exception of a few days trunking it).
It's not necessarily the water temp that makes me cold, but the air temp really gets to me. I'm already considering a 4/3 if this air temp doesn't warm up soon. Given I'm a smaller guy with practically no body fat, I wish I had a higher temperature tolerance.
I'm not sure if it's a "I'm too tough" mentality or what, but I'm not afraid to slip into a thicker suit early on.
Anyone else hate the cold?


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I have been meaning to make scones for a long time because I feel they make a perfect Sunday morning breakfast with a nice hot cup of tea. Blueberries are considered a super fruit and are rich in antioxidants. This easy recipe is adapted from What Matters Most. These scones came out light and fluffy, and the aroma of fresh baked goodness filled my home. (Hubby ate 3!!)
Low Fat Blueberry Scones
Gina's Weight Watcher Recipes
Servings: 8 servings • Calories: 216 • Points: 4.5 pts • Points+:6 pts
- 2 cups unbleached flour
- 1/4 cup sugar
- 1/4 tsp salt
- 1/2 tsp baking soda
- 1 tbsp baking powder
- 1/4 (half stick) cup frozen butter
- 3/4 cups light buttermilk
- 1 egg
- 1 tsp vanilla
- 1 cup fresh blueberries
In a large bowl, mix all the dry ingredients.
Using the large holes of a cheese grater, grate the frozen butter into the flour. Mix well with flour.
In a medium bowl, mix the buttermilk, egg and vanilla.
Using a fork, slowly stir in the wet ingredients to the dry ingredients, until all the mixture is moistened.
Do not over work the dough. Fold in the blueberries.
Line a cookie sheet with a Silpat, or parchment paper. Drop large spoonfuls onto the cookie sheet (to avoid tough scones, do not press or compact). Bake in the center rack 18 minutes. Remove and let them cool about 5 minutes before eating.


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From MeritBadgeDotOrg
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== Notes == | == Notes == | ||
- | {{Worksheet| | + | {{Worksheet|activity badge}} |
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+ | {{Webelos Activity Badges}} | ||
[[Category:Webelos Activity Badges]] | [[Category:Webelos Activity Badges]] |
Revision as of 17:06, March 11, 2008
Webelos Handyman Activity Badge | |
Do these:
- 1. With your parent, guardian, or Webelos den leader, complete the Responsibility Character Connection.
- a. Know: List all the tasks you can think of that are necessary in keeping a household in good shape. Name the tasks that are your responsibility. Tell what it means to be responsible for these tasks.
- b. Commit: Talk about what happens when people don't do their jobs. Tell why it is important to be helpful and to be responsible. List ways that you can be more responsible on your own.
- c. Practice: Choose one of the requirements and show how you are responsible by doing that task well for two weeks.
And do six of these:
- 2. With adult supervision, wash a car.
- 3. Help an adult change a tire on a car.
- 4. With adult supervision, replace a bulb in the taillight, turn signal, or parking light or replace a headlight on a car.
- 5. With adult supervision, show how to check the oil level and tire pressure on a car.
- 6. Make a repair to a bicycle, such as tightening the chain, fixing a flat tire, or adjusting the seat or handlebars.
- 7. Properly lubricate the chain on a bicycle.
- 8. Properly inflate the tires on a bicycle.
- 9. Change the wheels on a skateboard or pair of inline skates.
- 10. Replace a light bulb in a fixture or lamp.
- 11. With adult supervision, arrange a storage area for household cleaners and other dangerous materials where small children cannot reach them.
- 12. Build a sawhorse or stool to be used around your home.
- 13. Help take care of the lawn.
- 14. Arrange a storage area for hand tools or lawn and garden tools.
- 15. Clean and properly store hand tools or lawn and garden tools in their storage area.
- 16. Label hand tools or lawn and garden tools.
- 17. Put together a toolbox for common repairs around the house. Be sure the toolbox and tools are stored safely.
A FREE workbook for Handyman is available here! with the maps, charts, links, diagrams, and checklists you need! Or click here to print just the Handyman requirements. | meritbadge.org has PDF and DOC versions of Boy Scout merit badge workbooks, Webelos workbooks, and Cub Scout workbooks. |
Physical Skills group: Aquanaut | Athlete | Fitness | Sportsman Mental Skills group: Artist | Scholar | Showman | Traveler Community group: Citizen | Communicator | Family Member | Readyman Technology group: Craftsman | Engineer | Handyman | Scientist Outdoor group: Forester | Geologist | Naturalist | Outdoorsman |


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Fat Cat! Great fun, great community, great hostel! Off the beaten path! Small, eco-backpackers in west Auckland! More Info »
Bamber House offers you a range of accommodation choices in a huge colonial home set in spacious grounds on the... More Info »
Oaklands Lodge is small owner-operated hostel in a quiet, (no through traffic), tree lined street on the slopes of... More Info »
Friendliest hostel in Down Town Auckland!!! FREE 2-4-1 Drink voucher on check in FREE Sauna FREE Heated Spa... More Info »
Welcome to Lantana Lodge. We are one of the cleanest and safest hostels in New Zealand. We are located in Parnell,... More Info »
This is the only 5 star Backpacker Hostel in the heart of the city for a reason. It's clean, modern, comfortable and... More Info »
NOMADS Fat Camel Hostel, rated 3 stars by Qualmark; is in the perfect location right in the hub of Auckland City.... More Info »
Silverfern Backpackers is a new and friendly hostel with excellent facilities, including two lounges - one specially... More Info »
Need accommodation within New Zealand or Australia? Need specialised free advice about travelling and local... More Info »
....... More Info »
Auckland city centre location, with free Breakfast and unlimited WI-FI internet. At the Corner of Upper Queen street... More Info »
Airport Shuttle running 24 hours. Buses to city $5. Shops 5 min walk. Kitchen to cook your own meals. More Info »
One district away from the noisy city centre. Why stay in concrete jungle when you can be surrounded by trees, lawns... More Info »
Verandahs operates from two stylish 1900s villas nestled in the heart of Auckland between the city centre, K Road and... More Info »
Kiwi Airport Backpackers Just 5 minutes away from Auckland Airport the KIWI AIRPORT BACKPACKERS is the best place... More Info »
UNDER NEW OWNERSHIP from April 2010! Ponsonby Backpackers is perfectly located in one of the most historical,... More Info »
Fresh and funky - the newest backpackers in Auckland with brand new facilities and beds! Our facilities include... More Info »
Brand new hostel is coming in town! Newton Lodge is a brand new hostel which recently just completed its... More Info »
Welcome to my heritage listed Art Deco home in Glen Eden, West Auckland that is central to the Wild West Coast... More Info »
Come and enjoy our cosy, friendly atmosphere! More Info »
Video guides, travel podcasts, city maps & free city guides. What to eat, where to stay and things to do and see - our travel guides have it all.
Find a guide »Spring and Summer are full of musical adventures. Check out our list of some of the world's best (and in some cases lesser-known) music festivals happening this year
Read more »We offer the most comprehensive selection of hostels on the internet with over 35,000 great places to stay in 180 countries. The ultimate online resource for hostels everywhere.
Find great value hostels »


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Benvenuto! | Italiano |
Explore the help topics, and if you can't find your answer or just want to say 'hi', please email us -- we'd love to help!
Alternatively, you can create a new tag simply by adding it to the Tags field when adding or editing a task.
Still need help? Contact a human


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In this activity, student teams identify the locations of coral reefs around the world, examine infrared satellite images of the Earth, and research the impacts that are threatening the survival of coral reefs. Each team creates a short oral... (View More) presentation describing the coral reef they have researched. Students then plot on a composite map the locations where coral bleaching is occurring. Student worksheets, a teacher guide, and assessment rubric are included. This activity is part of Coastal Areas: Coral Reefs in Hot Water, part of the lesson series, The Potential Consequences of Climate Variability and Change. (View Less)


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COOK rice as directed on package.
MEANWHILE, heat dressing in large skillet on medium-high heat. Add meat; cook and stir 2 min. Stir in peppers and peas; cook 3 min., stirring frequently. Add onions; cook and stir 1 min.
MIX soy sauce, cornstarch and ginger until well blended. Add to meat mixture; cook 1 min. or until thickened, stirring frequently. Serve over rice.


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Mmmph, mbrulato and chasepn: Thanks for your nice comments. This starter is pretty fantastic I must say. Really great lift on the loaves. I cut the first loaf open just now and I did get a nice crumb too. I got some of those translucent shiny bubbles that you get when the bread is just about right. The flavor is wonderful. Very mild tang, really nice texture. All in all I would say that the Moby culture is a winner for bread.
Tin,What was your workflow like? Other than ciabatta, I need practice in the high hydration breads dept. I can't seem to get them to stay put in the shape of yours. They much rather behave like "The Blob" . Maybe I need to do more stretch and folds. Did you use a proofing basket? When you baked, did you use a stone, steel, WFO? How long, temps, etc.? Any advice is appreciated.Mary Ann
Cape Fear crumb shots


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One who walks with the wind. Loose plans. Feeling it, going with it. One who mucks up the night because of his or her's lackluster approach to nighttiming.
Similar to wolf tickets.
Similar to wolf tickets.
Jane and her stromgarden ways, I knew she'd fuck us over. Fuckin' Billy is stromgardening all night...fuckin' stromgardener.
автор: Dave Schechtman & Jared Smits
27 октября 2007


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Collection One
Price: $24.95
One CD. This CD includes the digital equivalent of:
- 80 Patterened Papers
- 30 Textured Papers
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- HUNDREDS of eyelets, brads, file folders, tabs, frames, belts, paper clips, stitches, conchos, flowers, slide mounts, etc.
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Discover how you match against hundreds of careers!
The average salary of a Dentist is $153,260. Please note that the average salary for a Dentist may vary depending on several factors, like level of education, amount of experience, industry, company size and location. Our source, the Bureau of Labor Statistics, produces some of the United States most sensitive and important economic information, which is based on their strongest commitment to accuracy, quality and integrity.
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Created in this Craftsy class
Hand-Stitched Collage Quilts
taught by Laura Wasilowski
Step away from your sewing machine and cut straight (or wonky) to the fun of creating fused art quilts with hand-stitched embellishments. Laura Wasilowski will show you how!
Other projects made as part of this class:
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Here are some details about my project: | |
Category | Quilting |
Type | Home Decor |
Style | Whimsical |
What are you most proud of? The colors I chose have worked out well and I normally have difficulty with color choice


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Starved Rock State Park
Seasonal waterfalls, awe-inspiring bluffs and rugged canyons dominate the storied landscape at Starved Rock. Rich with history and beauty, Starved Rock's hiking trails meander through towering trees and scenic overlooks along the Illinois River. Outdoor activities include hiking, canoeing, paddle boat cruises, cross-country skiing, trolley rides, fishing and picnicking. Visitors can stay at the historic Starved Rock Lodge or in one of its cozy cabins.
Grizzly Jack's Grand Bear Resort and Enchanted Forest
Discover a magical family getaway just beyond the glow of Chicago at Grizzly Jack's Grand Bear Resort. Nestled in the Starved Rock area of Illinois, Grizzly Jack's is an oasis of relaxation and adventure - a destination where water park fun meets natural wonder. Escape from the big city and enjoy a vacation in the scenic Northwoods at Grizzly Jack's - an unforgettable place to unwind, play, meet, dine and explore with family and friends.
Matthiessen State Park
Canyons, streams, prairie and forest combine to delight visitors at Matthiessen State Park. Located in central LaSalle County, approximately four miles south of Utica and three miles east of Oglesby, Matthiessen is a paradise for those interested in geology as well as recreation. Visitors can expect to see beautiful rock formations in addition to unusual and abundant vegetation and wildlife. All of this, along with park and picnic facilities make Matthiessen State Park a popular choice for a special outing.
Starved Rock Lodge - Cabins
Historic lodge nestled in Starved Rock State Park. Open daily, on-site bar, indoor pool; hotel and cabins in the woods, free WiFi, restaurant & seasonal, outdoor dining. A great part of your all-inclusive wedding celebration.
Landers House
Landers House is located a half a block from charming downtown Utica, home of historic Mill Street. We are country lodging in a truly unique setting geared to pamper. We have four cottages with 2 person whirlpools, fireplaces, large bathrooms with two person showers, loft bedrooms with down filled bedding and sky lights, cable TV, CD Players, wet bars stocked with coffee and teas, glassware and dishware for two. Our suites and rooms are designed with our guests comfort in mind. We encourage you to indulge in your fantasies, revive your romantic nature and relax in a secluded atmosphere.
Starved Rock State Park Visitors Center
The Starved Rock State Park Visitors Center has several interactive displays, free videos on the park, hiking maps, and more. Trailheads Concessions & Gifts, also located here, is a great place to buy gifts, souvenirs, and snacks (fresh fudge, too)! The Visitor Center and Trailheads are open year-round.
Belle of the Rock
The Belle of the Rock paddle boat tours are located at historic Starved Rock state park in Utica, Illinois (just 80 miles west of Chicago). In addition to the river tours, we provide canoes and kayaks. Call us today at 815-434-9200 to make your reservation.
Starved Rock State Park East Hike
Starved Rock State Park has a beautiful East Hike that offers canyons galore, each with slightly different shapes, sizes and colorings. At 6.4 miles of dirt terrain, this hike is moderately difficult. Cool, shady and overgrown with ferns, the canyons offer a plethora of trees and flowering plants—a true delight to explore. You'll also encounter scenic overlooks 100 feet above the Illinois River. The real crowd pleasers at Starved Rock are the numerous sandstone canyons that were carved deep into the bedrock as upland streams drained into the Illinois River. Some noted canyons of worth to explore are Kaskaskia Canyon, Ottawa Canyon and Hennepin Canyon Overlook.
Captain Swift Covered Bridge
Located one mile west of Princeton in Bureau County, Illinois is the Captain Swift Covered Bridge. Built in 2006, the bridge derives its strength from its burr arch design, an idea patented by Theodore Burr of New York in 1804. Made entirely of wood using 1800s concepts (it has an outer skin of Douglas Fir), the Captain Swift Covered Bridge is the only two-lane covered bridge in Illinois. It has a 16'-3" vertical clearance, a 28 foot minimum roadway width and a 128' span over the Big Bureau Creek. GPS co-ordinates - N41 22.745 W89 29.871
Starved Rock State Park West Hike
Starved Rock State Park West Hike offers a decidedly different set of attractions than its eastern counterpart. On this hike you'll encounter a series of overlooks from wooded bluffs and rocky cliffs high above the Illinois River. This 2.9-mile hike varies in difficulty due to the large amount of stairs that need climbing. The dominant feature of Starved Rock can be found on this hike, via a narrow bluff that runs 4-miles along the south branch of the Illinois River. The park's namesake towers 125 feet above the river, offering commanding views of the nearby islands and river. Some notable excursions include, French Canyon, Wildcat Canyon and Pontiac Canyon with sweeping views of the Illinois River.
August Hill Winery
Visit the August Hill Winery & Illinois Sparkling Co. tasting room and experience locally-made handcrafted wines. Wine tastings and flights, wine gifts & accessories, gallery of local art, outdoor patio, private events. Open Monday - Thursday, 10:00 AM - 5:00 PM, Friday - Saturday, 10:00 AM - 8:00 PM & Sun 11:00 AM - 5:00 PM.
Illinois River Winery
Come tour the winery, visit the tasting room and outdoor wine garden, featuring award-winning wines made in the Illinois River Valley. Open everyday!
Ronald Reagan Boyhood Home and Visitors Center
Tour the restored home that the Reagan family resided in from 1920-1923, and meander through the Visitor Center and Gift Shop which features books and gifts highlighting the Reagan legacy. The tour includes the four-room Presidential Timeline exhibit and the viewing of a Reagan biographical video.
Matthiessen State Park - Cross Country Skiing
Five miles of scenic trails amidst a spectacular geological backdrop enable hikers, mountain bikers, horseback riders, runners and cross-country skiers to experience a peaceful jaunt through the park, while families congregate around fully-equipped, shaded picnic areas neighboring playgrounds, trailheads and 17th-Century restored French fort.
LaSalle Canal Boat & Lock 16 Visitors Center
Mule pulled canal boat rides with period clothed storyteller, open May-October. The year-round visitor center includes exhibits, programs, visitor information, cafe and gift shop.
The Foster Suite
Located in the heart of Utica, The Foster Suite has a King bed, Queen sleeper sofa, 50" Plasma TV, fire place and Jacuzzi and more. Also offer wireless internet.
CITY:North Utica
Illinois River at Starved Rock State Park
The Illinois River slices a 273-mile long path through the state—but it's in Utica where the Illinois River meets Starved Rock State Park. With 18 canyons, and sandstone bluffs for four miles, Starved Rock State Park is one of Illinois' treasured nature habitats. On your journey down the river, your eyes will never tire from all the wildlife that call the river home. From Black-crowed heron, river otters, Western ribbon snakes, even bald eagles. Whether you're kayaking or canoeing, you'll experience the shear power of the winding river that was carved by glacial melt water in all its seasonal colors, with its various incarnations of forests, wetlands, bluffs and prairies to enjoy.
The Willows Hotel - Utica
The Willows Hotel is a quiet quaint boutique hotel quietly nestled in historic Utica, Illinois. We are located 90 minutes from downtown Chicago and the Quad Cities. There is no better escape from your day to day routine. We are one mile from the entrance of Starved Rock State Park, voted one of "Illinois Seven Wonders". Two miles from Matthiessen State Park. The Willows Hotel is a short stroll from shopping, organic food store,restaurants, wineries, and pubs. More than a place to rest your head, you can relax and rejuvenate. Make yourself at home in our warm residential-feel rooms or suites. For business or leisure, The Willows Hotel staff is eager to make your stay enjoyable and comfortable.
Starved Rock Inn
Eight room rustic country inn, decorated in handcrafted wood furnishings. A unique tranquil get-away. Open April - November. For reservations, call 815-667-4211 or email firstname.lastname@example.com.
LaSalle Peru KOA Campground
Camping in a country setting away from interstate noise. RV, Tent Sites & Cabin Rentals. General Store, showers, heated pool, WiFi & cable TV.
A Hundred Acres Orchard and Market
A fun-filled orchard featuring apples, berries, melons. The indoor market is filled with jams, jellies, sauces, dips, salsas, candy and homemade "take n bake" pies. Also unique is the Krazy Kernel Kettle Korn, produced right in Princeton! Specialty cheeses, such as Antonella, Buffalo Wing Jack, and Tomato Basil Yellow Cheddar are also available. Pair these cheeses with some of the wines that are sold in the new wine shop, or enjoy your purchase on the newly constructed outdoor patio area. The Cider Mill banquet room has been expanded to accommodate 200 guests, so plan your wedding, reception, party, or reunion here!
Hickory Hollow Campgrounds
Wi-Fi available at no charge. Meeting/banquet space available. 37acres with 89 water, sewer & electric sites and 45 tent sites, plus cabins. Store, laundry, showers, and swimming pool. Near Starved Rock.
Illinois & Michigan Canal State Trail at LaSalle
Explore the fabled canal route that connects Lake Michigan to the Mississippi River by way of the Illinois River. Once used by Native Americans and early explorers, today the trail meanders through four state parks with landscapes ranging from towering bluffs to rolling hills. Modern-day explorers can enjoy hiking, boating and even snowmobiling.
Mill Street Inn
Mill Street Inn is a quaint upstairs deluxe suite featuring a King-size bedroom, pull-out Queen sofa and 50" Plasma TV, nestled in the center of downtown Utica. Fully-equipped kitchen and full-size bath. Just steps to shops, pubs and dining and just a few minutes drive to Starved Rock and other State Parks.
CITY:North Utica


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You can also make a one time donation:
WeAreChange is funded by people all over the world who support the cause of freedom. Join the growing number of WeAreChange Sponsors who are helping take our operation to the next level! With your support, we can hire more interns, purchase more equipment, confront more politicians, and expand our operation to make WeAreChange a serious force to be dealt with. Thank you so much to all the current WeAreChange Sponsors! Without you, our operation would not be possible!
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Hours, Maps and Directions
Current status of access to Fermilab
Fermilab's site is open to the public every day of the week from 8 a.m. to 6 p.m. from November to March and from 8 a.m. to 8 p.m. the rest of the year.
Fermilab visitors are allowed to visit two buildings on their own. They may visit the ground, first, second and 15th floors of Wilson Hall Monday to Friday, 8 a.m.-4:30 p.m. The Fermilab Art Gallery is on Wilson Hall's second floor. Science and educational displays, as well as an observation area for viewing the Fermilab grounds, are on Wilson Hall's 15th floor. On Saturdays and Sundays, visitors may visit the 15th floor from 9 a.m.-3 p.m.
Visitors may visit the Lederman Science Center, which is open Monday to Friday from 8:30 a.m.-4:30 p.m. and on Saturday from 9 a.m. to 3 p.m. Please call 630-840-8258 to check on holiday hours or check the Lederman Science Center website. Groups of six or more must book a visit by calling the Center. A map of Fermilab's public areas is available online.
How to enter Fermilab
Visitors may enter Fermilab through the Pine Street entrance in Batavia, Illinois, or the Batavia Road entrance in Warrenville, Illinois. Delivery trucks need to use the Wilson Street entrance in Batavia. After presenting a valid photo ID and telling the security officer the purpose of their visit, most visitors will simply pass through the security checkpoint. Roadways that are off limits to visiting members of the public are posted with signs, and motorists can ask at the site entrances for maps to guide them to the public areas.
The Fermilab Security Plan identifies certain workspaces as "Property Protection Areas." Fermilab ID badges are required for entry into these areas. If a visitor needs to enter a Property Protection Area in order to conduct business at the lab or to meet with someone who works at the lab, he or she must obtain a temporary visitor's pass at the Pine Street entrance and wear it while inside the Property Protection Area.
Maps of Fermilab
Directions to Fermilab
Fermilab's main entrance is located at the intersection of Kirk Road and Pine Street in Batavia, Illinois, about 45 miles west of Chicago. Delivery trucks need to use the entrance at Kirk Road and Wilson Street. There is no street number assigned to this entrance location. When using a GPS navigation unit, please enter the intersection as your destination. Signs posted at the intersection will point you to the Fermilab entrance.
From Chicago
From Chicago, travel west on the Eisenhower (I-290) to I-88 (80 cents). Exit I-88 at the Farnsworth exit, north or right (60 cents). Farnsworth becomes Kirk Road. Follow Kirk Road to Pine Street. Turn right at Pine Street, Fermilab's main entrance.
From O'Hare Airport
From O'Hare, take I-90 east toward Chicago. After just a couple of miles, take I-294 south, toward Indiana (80 cents). From I-294 take the exit to I-88, the east-west tollway, toward Aurora (80 cents). From I-88, take the Farnsworth exit (60 cents). Turn north onto Farnsworth. Farnsworth becomes Kirk Road. Follow Kirk Road to Pine Street. Turn right on Pine Street, the main entrance to Fermilab. Come to Wilson Hall, the high-rise building. You'll see it sticking up off the prairie.
From Midway Airport
Take Cicero Avenue north to the Stevenson Expressway South (I-55) to I-355 North (toward northern suburbs). Take I-355 to the East-West tollway (I-88). Take I-88 West for approximately 10 miles to the Farnsworth North exit and turn right. Travel 2.9 miles to the Pine Street entrance to the Fermilab site.
- Last modified
- 06/13/2014
- email Fermilab


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Childrens Genuine Cowhide Leather Motorcycle Jacket
ITEM: 8070C These street-wise motorcycle jackets are handcrafted utilizing only premium-grade leather and trim materials. Classic detailing includes snap-down epaulets and lapel, zippered pockets and five-inch zippered slit sleeve. Comfortable bi-swing back. Front belt. Leather-trimmed inside pocket. Fully lined, poly filled. Imported.Learn MoreRegular Price: $240.00
Special Price $120.00


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Quick Up® 2-in-1 169KYB Model Number: 169KYB Color: Teal Green Converts from stick vac to hand vac Switch from carpet to bare floors Easy empty dust cup This item is discontinued. Features Specifications Guides & Manuals Accessories No amount was specificed, please enter the requested amount and try again STK Dust Cup Filter 61544B $4.99 Fits 96 and 169 series lightweight vacuums. Select Quantity Availability In Stock


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Neglected Zumba Husband is a man married to an obsessed Zumba addict and is always stuck taking care of the kids, cooking meals and cleaning the house. Most wish their wife is half as nice to them as she is to her Zumba students, and sex.... let's not even go there.
My Neglected Zumba Husband (NZH) does all the work around the house while I'm out teaching Zumba classes. See Neglected Zumba Husband page on facebook.
NZH Prez가 작성
2011년 05월 02일 (월)


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EducationCounsel is a mission-based education consulting firm that combines experience in policy, strategy, law, and advocacy to drive significant improvements in the U.S. education system. We work at the local, state, and national levels to develop and put into motion policy initiatives that close achievement gaps and lead to improved education outcomes from pre-K through college.
In collaboration with former U. S. Secretary of Education Richard W. Riley, EducationCounsel was established by Arthur L. Coleman and Scott R. Palmer. The team consists of some of the most respected names in education policy, law, and practice—a diverse and bipartisan group with a shared commitment to strengthen education systems, close achievement gaps, and expand access to educational opportunities.
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New Paper Proposes Strategic Approach for Improving Federal Postsecondary Policy
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People & Business :: M&A Makhteshim to acquire majority stake in agchems company in Chile10:00 AM MDT | May 14, 2013 | Francinia Protti-Alvarez Makhteshim Agan (Tel Aviv) and ChileAgro Solutions (Calera de Tango, Chile) have entered into a definitive agreement under which Makhteshim is to acquire a majority stake in ChileAgro, the companies announced today. Financial details of the transaction were not disclosed. The deal will give Makhteshim a marketing and distribution platform in the Chilean agricultural chemicals market. "ChileAgro is well known in Chile for its close relationships with its customers and comprehensive knowledge of the domestic market. Their excellent positioning within the... This information is only available to Chemical Week subscribers. Forgot your user ID or password?
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Car Polish
Our car polish products are scientifically designed to remove car scratches, swirl marks, and other imperfections with the utmost care. Your car's health is important, and with micro-abrasive technology you can be sure that our car polish products will enhance the beauty, health, and luster of your car's paint finish without compromise.
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LINCOLN, Neb. (AP) — Update sessions have been scheduled for the Nebraska On-Farm Research Network.
The sessions for corn and soybean farmers have been set for Feb. 11 at the University of Nebraska-Lincoln's Agricultural Research and Development Center near Mead and Feb. 12 at the 4-H Building at the York County Fairgrounds in York.
There will be crop production-related information from on-farm research projects conducted on Nebraska farms by Nebraska farmers in partnership with UNL faculty.
The February sessions are opportunities to hear growers share their results from the 2012 growing season.
Preregistration is requested by calling 402-624-8030 for the Feb. 11 program or 402-362-5508 for the Feb. 12 session.


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A listing of books for sale on topics such as diet, detoxification, natural medicine, exercise, autoimmune diseases, gluten, depression, diabetes, menopause, the thyroid and other health-related topics is presented. Authors include Dr. Joseph Mercola, Dr. Michael Murray, Dr. John Gray and Julia Havey.
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Texas Rangers Gear
Texas Rangers Mens
Texas Rangers Mens Jackets
(42 items)
Product ID: 1313339
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You don't want to cover up your Rangers pride just because of a little chilly weather, do you? Of course not! This 2014 full zip track jacket from Nike is just what you need to tackle the frigid temps. It features an Olympic collar and applique "Texas" lettering across the chest. Also featuring contrast-colored sleeves and trim, this jacket is a stylish way to boast your unbelievable Rangers spirit!
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Customized items can be personalized with options such as your name, your favorite
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