text:
No Star Ranking applied
Rating : 1/10
Cabin Flown
Premium Rouge
Value for Money
Seat Comfort
Staff Service
This is the second time we booked Air Canada and was bumped to Rouge. We paid for Air Canada and got its cousin
Rouge. As a Super Elite (MM) member I was outraged that Air Canada has the arrogance to throw 5 members of my
family on this 3rd world service. Seat too small, flight attendants were mostly arrogant and ignorant except for
one mid cabin FA. Can't charge a phone, uniforms look like they are out of a bad movie. I'll be using Westjet for
any flights that are not guaranteed "Air Canada" or Jazz.
Rating : 2/10
Flew AC1804 and AC1805 from YYZ to MBJ with a friend and 6 other traveling companions. Our hotel accommodation was
booked on our own and not as a part of Air Canada Vacations, therefore, my review is based on the flight
experience alone. My standards are not very high. Although I personally work in the customer service industry I
live in a small town and am used to small planes with limited leg room and limited services. However, for a flight
from Toronto to Jamaica, I expected much more. As I am rather short I did not have an issue with the leg room, but
I can see how others may. How can you have a 4+ hour flight with NO in flight entertainment? Yes, IF you have an
iPad you can use their "app" to stream movies and TV but the selection was absolutely horrid and the service did
not work BOTH legs of our trip. On the way down only the TV shows would stream and on our return both did stream
but the application crashed every 1-5 minutes, meaning you would need to relaunch the application and find your
spot all over again. In a 4 hour flight we only got through about 1 hour of our movie. If I am ever forced to fly
with them again I will make sure to download films prior to leaving or bring a magazine with me - Lesson learnt.
Even more frustrating was the lack of communication surrounding this, the flight attendants would constantly say
they were resetting the wifi and to stay off of the app for apx 5 minutes while they did this, but no announcement
was ever made to the other passengers.. so maybe this is why it never worked. On my return trip I had kindly and
politely requested a beverage from 2 separate flight attendants - It never came, after about an hour I ringed my
service bell 3 times, still never came.. attendants were never seen again until landing. Perhaps the full capacity
Boeing 757 was too much for the crew to handle, I am genuinely not sure. I absolutely loved my vacation but the
flight was legitimately the only downside of my experience. If this airline was incredibly low in cost it may be
worth the sacrifice but since WestJet is approximately the same fare I will travel to the next city over and
travel with them next time I go to Jamaica.
Flight #1897 December 26th. 40 minutes to give us our iPads - there was only 6 of us sitting in Business Class! As
the other passengers were served first in a 3 hour flight we couldn't even watch a 2 hour movie. No warm towels
prior to dinner, no offer of wine with dinner, no bread rolls, no offer of tea or coffee after. If you are going
to charge Air Canada Business Class prices - we deserve Air Canada's business class service. We were forced to fly
Air Canada Rouge, but the service was not different than flying with WestJet and paying $25.00 for a premium seat.
Could have saved ourselves at least $300.00/per person. Which will be our next choice if this service/price does
not improve.
Rating : 9/10
A very early flight from SFO to YVR during the holiday crush was made pleasant by an extremely pleasant and
helpful team of flight attendants. I travel a lot and this is the first time I have ever felt compelled to praise
cabin service. Thanks for making what I expected to be a miserable experience into a very pleasant one.
Not worth flying Rouge unless you are small in stature. Disappointingly tight legroom. Actually laughed when I got
to my seat and saw how little legroom there was and then cried when the person in front of me reclined their seat
into my knees. First time I ever had my 11 year old daughter commenting how cramped the seats were. Although the
flights were cheap, there were comparable deals available for the same itineraries, with better comfort levels.
Booked as codeshare on United and tried to reserve seats in advance but was unable to so. Very long holds on the
phone with AC, (30 minutes, excellent deterrent). As a Star Alliance Gold, was disappointed with this level of
service. Everything else was roughly as expected. Will make a point of avoiding Rouge in the future.
Rating : 6/10
Full flight YYZ-CUN. Seats are hard and the leg room is laughable, but the plane was clean, plenty of food options
and the flight attendants were courteous, prompt and served up plenty of beverages throughout the entire flight.
Coming from some atrocious US Airways and United Flights, good service and a clean plane makes all the difference.
Not as bad as they say and better than some of the other NA carriers.
LAS - YVR connecting to YYC and return YYC to LAS non stop. Booked in the Premium Rouge cabin. There are three
rows of 3 x 3 however the middle seat is left unoccupied with two oversized red pillows. The catering is identical
to Air Canada Business Class with a menu provided with entrée choices, food is served hot and is good quality and
sufficient quantity. Service was professionally casual. My only suggestion for a better service experience would
be to hand out the iPads sooner to allow for more access. On both flights the iPads were handed out well after
take-off and then they are being collected back just after the pilot announces the descent of the aircraft, which
leaves about 30-45 minutes of time when you could be enjoying some entertainment to pass by the time for those who
don't read books or bring their own entertainment equipment.
I was on rouge yesterday for a 5 hour flight from Toronto to Phoenix and it was the worst flight of my life! There
was no leg room - never ever again!
The worst experience. The 767 appeared like it was built in the 60's. Dull, dingy, worn arm rests. Sears looked
worn and out of date. On the way to Las Vegas they played two movies on the big screen and on the way home,
none. I will never fly them again. Air Canada should be ashamed.
YVR-OGG-YVR. What a let down! I am a 100 000+miles/year traveller and I was truly disappointed with AC Rouge. It's
not cheap, the service is a skeleton of what it should be, seats are very uncomfortable (they simply do not
recline). Plane had technical issues both ways (no Wifi, engines would not start etc), seriously - none of this is
very confidence building pre-flight. There were delays both ways, premium Rouge does not look much better. Huge
disappointment and makes one really reconsider loyalty to Air Canada and it's brand.
Flight with Canada Air Rouge from Toronto to Orlando. 3 hours of a nightmare. Almost no space for legs, a real
squeeze, the plane was dirty, toilets dirty, staff seemed to be fed up, not even a glass of water during a 3 hour
trip, thank you Air Canada Rouge, never again.
12//20/2015 flew to Toronto out of Phoenix, AZ. The leg room was very poor. I am 5ft 10 my knees were about 1 inch
from the seat in front of me. Flight crew and flight was good. Coming back from Toronto the seats were even worse,
when I sat down in my seat my knees were touching the seat in front of me, poor guy across from me was about 6ft 1
or 2, when the person in front of you decides to recline the seat, the seat is about 14 inches from you nose.
When most passengers were loaded we had to wait for a couple of stragglers about 45 minutes, 5.5 hrS on the plane
ended up being 6.5 hrs. Flight crew and flight was good.
Booked an AC Vacations package and got rouged. I'm average size and had about 3" of knee room. Seat was
uncomfortable, outgoing I had a knee massage from the tall man seated behind me who was clearly struggling in his
seat. My partner was served cold coffee and got a shrug when we mentioned it. A women in the row ahead was
served cold tea and the flight attended loudly blamed the passenger for putting milk in the tea. Late in the
flight I happened to see a flight attendant racing through the cabin silently waving a water jug in front of her
body. I suppose that is the Rogue way of offering customers a glass of water? She breezed past our row ignoring
our "excuse me". Lesson: carefully check any AC vacations flights to verify the airline. No need to pay extra
when you can get better service on Skyservice or Air Transat.
We were put on Air Canada since our flight with Lufthansa (Munich - Orlando) was cancelled due to Lufthansa
strikes. Air Canada Munich - Toronto was ok. The flight from Toronto to Orlando with Air Canada Rouge was a
nightmare. The space between rows was almost zero (maybe 15cm), the seat comfort non existent, since the whole
body was squeezed into a ridiculous narrow space. The aircraft was absolutely packed and the service was
accordingly. We were not offered any drinks at all, not even water. Drinks and snacks had to be paid for. The crew
seemed to be put off and their faces and behavior were off putting for passengers too. The toilets were dirty.
If we can avoid flying Air Canada in future, we will do so, just in case we are placed in Air Canada Rouge again.
Never again!
Round trip to Orlando from Toronto. So I can put up with horrible seating for 3 hours but sat delayed on arrival
for a while due to snow. The crew tried telling us to stay "seated" but no luck. Time to revolt. The absolute
worst seating. I will connect, jump on any other carrier, drive or walk before Rouge ever gets another dime from
us unless they move the seats back. All for 2 more rows? Time to listen to your loyal customers and free us from
We have had the unfortunate experience of flying AC Rouge on two recent trips, one to Rome and one to Cuba. This
is without doubt the worse excuse for an airline anywhere. The staff are poorly trained, slow and disinterested.
The seats are way beyond uncomfortable - for anyone over 5'8" they are brutal. The food is atrocious and the
entertainment non existent. I normally fly AC wherever I go in Canada, or overseas but will not use AC Rouge
Rating : 4/10
YVS to LAS on Christmas eve. Flight left close to on time and arrived on time, but took forever to find a gate.
The flight itself was OK. No real positives aside from on time departure and arrival. The seating is incredibly
cramped, seats are the most uncomfortable ive experienced, and the crew are stretched and stressed. Inflight
entertainment is also non-existent, even with the AC app that kept on crashing. I get the idea of no-frills
airlines but call it what it is (don't fly as AC) and the price really isn't that much cheaper. I'll be back to
United or Westjet next time.
Terrible, I am 6'2" and my legs were cramping up. Felt sorry for the passenger in front of me as my knees were in
her back. I stood up as much as I could to make the flight from Phoenix to Toronto bearable. Needed an app to use
iPad on flight but had no idea ahead of time. Those who had app didn't do much better as system kept failing.
My husband and I were booked to fly from Honolulu to Vancouver on Air Canada Rouge on Thursday December 18 at
11.15pm. Moments after pushing back from the gate the pilot addressed the passengers to tell us there was a small
problem with the brakes and maintenance would be called to inspect and repair them. After several announcements
and hours later there was no resolution. The Air Canada ground staff had no authority to provide answers to the
passenger. By 2.30am we still had zero information and the Air Canada staff told us they could not provide us with
food vouchers or water. They had no access to blankets or pillows either. Families with small children and
infants, as well as the elderly, were unfortunately required to be patient or leave the gate and go to a hotel as
their own expense. By 4.30 am we were still at the gate but the flight crew was relieved of their duty and sent to
a hotel. Passengers demanded answers and grew angrier but the ground crew was unable to provide any assistance as
they waited for instructions from head office. By 6.30am we were told that Air Canada was trying to find hotel
accommodations for the passengers but we needed to be patient. By 7.15 we were instructed to go and wait
downstairs and a shuttle bus would take us to a nearby airport hotel. Again there was no assistance to escort
families with children or the elderly to the shuttle bus location. By 7.45am the first of three buses arrived and
we were taken to the hotel. Hotel staff told us to wait as they had not been given authority to check us in. In
total the last passenger to be checked in at the hotel was processed by 10am. Air Canada Rouge is the worst
airline I have ever experienced.
Our son lives in Canada. We have traveled numerous times to Toronto out of Phoenix, AZ. We had not heard of AC
Rouge until our son booked the flight to Toronto in the latter part of Nov. Then I started looking on the
Internet about AC Rouge. We never buy food or drinks nor movies on any plane so no problem there. Flight was good,
other than the terrible seating, i am 5'10 and my knees were touching the seat in front of me, then the guy in
front of me moved his reclining seat back then it made his seat about 14" from my face. Such terrible leg room
makes it quite an ordeal for anybody going to the restroom.
Flew YUL-LAS a few weeks ago. First of all mechanical issues, we were delayed 75 mins out of the gate. Second, as
most Rouge commenters here, no IFE (bring your iPad for a selection of outdated movies), you get an ice-filled
Coke (maybe 30 ml at best) and uncomfortable, cramped seats. The fellow next to me was overweight and snored/slept
on my shoulder the entire trip. They ran out of food too, which angered a lot of passengers at the back. To make
things worse, we had no gate assigned in Vegas and sat on the tarmac for 40 mins. Luggage somehow also took an
addition 35 mins. Yes it was direct from Montreal, that was the only redeeming feature. However next Vegas trips
in 2015 (2 of them) will be booked on other carriers (American, Delta or WJ), AC Rouge will never have my money,
huge contrast with the main airline which that is average at best.
Rating : 3/10
If Rouge were indeed a discount airline at discount pricing, I would get it. But it's not. You pay full fare to
sit with your knees in your chin, to have inflight entertainment that is older than my grandfather, and food that
isn't fit to be served to livestock. Truly a race to the bottom. Old Air Canada slogan, "We're not happy unless
you're not happy" Sad, but very true. 5 hours from Toronto to St Martin. Suicide would have been less painful.
Air Canada Rouge is not recommended for tall people due to the extremely cramped legroom in economy class. Flew
from YVR-LAS on Air Canada Rouge, the seat is very disappointing, very little legroom. It's like sardines being
packed into a can. Staff service was okay. Food was average and they really need to improve the inflight
entertainment. The things I would say to improve Air Canada Rouge is to increase legroom to at least 33" inches.
And Premium Rouge on Boeing 767 aircraft should have flat bed seating instead of cheap recliners. Think about it
Air Canada Rouge. Do something that can improve customer/inflight service.
Must say I'm very sad that the Air Canada Vancouver to Maui flight is now Rouge. I typically fly that route 3x per
year. I have chosen to fly AC over Westjet for years because of the comfort. Well it isn't comfortable anymore.
Shame on you Air Canada! I feel like I should say something positive first - the staff are young and fresh.
Now the negative: First it was the most I have ever paid for a flight to Maui $1400. That doesn't seem like a
budget airline to me. I felt like I was being gouged. Secondly it is first time I have arrived with a sore back.
The seats look not bad but they are horrible!! I'm not tall so the space was Ok but the seats the worst possible
design for your back and they barely recline at all. I'm dreading the night flight back! Finally the wifi
entertainment system (that I was actually looking forward to) has an old and poor selection of movies and TV
shows, transmits in very low resolution, and crashes every 10 minutes or so. I did persevere with one movie but
had to restart it at least 7 times. Bye bye Air Canada! I've always been a supporter but think I'll be booking
with Westjet next time.
Rating : 7/10
YVR-PVR-YVR, Dec 6-13/14. I would advise you not to travel with Rouge if you are above average size as seating is
extremely tight. Since I am of average size and my flights were on time, I can hardly fault them. I also got a
great deal on this particular flight, but this was definitely an anomaly as I see the flights for the same route
to PV are now upwards to $1200. I'm ok paying cheap fares for cheap product/service, but $1200 for a 5 hour
flight is ridiculous in the extreme. I only paid about a 1/3 of that for these particular flights, which makes
this review ok. BRING your own entertainment. Food is buy on board, same as everyone else. I've flown Westjet on
this route lots of times and Westjet is no better or worse. They are extremely tight and no cheaper. My advice
is know what you are getting into and do not pay/sit in Premium (not worth the extra $$). If the flight is too
expensive then vote with your feet. Unfortunately we are a captive audience as Westjet's prices are the same if
not higher.
Yes, it was a great deal but c'mon! The staff was just ok, no TV's or screens but you can rent an iPad for $10.?
Like we are already not paying enough to airlines. No music stations either. The only advantage of my flight was
that no one was next to me (sheer luck!) so I was able to stretch and sleep. The plane was dirty and you can see
that the sides on the floor have not been vacuumed or cleaned in a long time.
Just returned Vancouver/Maui return in worst flight of my life. Air Canada switched to Air Rouge after we had
paid for business class and value for money was atrocious. Both ways, drink tray would not pull out and only one
reading light worked. Used warm facecloth to wipe down table top and arm rest (filthy). Table tray in arm rest
reduced seat width. No lumbar support in seat. Middle row had to ask to have reading lights turned off for whole
section on return (red eye) flight so they could sleep. Food on flight over acceptable, breakfast meal on return
flight edible. The only 2 good things I can say about the complementary IPads are: didn't have to pay for it in
Premium Rouge, and I finally learned how to play Angry Birds because the movie selection was "thin". Staff were
"preppy" and helpful but they must be exhausted by having to constantly apologize "we're working on it" when
customers complain. On return flight there was no AC on the ground in Maui and then when airborne, economy class
passengers froze and we sweltered in Premium Rouge. I will never fly this airline again and will think twice
about AC overall.
Vegas from Toronto. When I called them to book specific seats I was on hold for over 45 mins. When I spoke to the
travel site about this they said this is quite normal. We couldn't print boarding passes from their site. When
called Rouge it was another 1 hour on hold. She said there seemed to be a problem with the site and to just print
them out at the airport. We paid extra ($160 for 2 people/round trip) to seated by the emergency seats for the
extra leg room. There seemed to be a problem with their heating because it was freezing the whole time. The food
was bland and cold within seconds of receiving it. The flight attendants took forever to carry out requests.
I am an Altitude 50K member and have been for several years. I use Air Canada a lot. I swear it is the best
airline in the Star Alliance and at least the Top 5 world wide. I traveled to Las Vegas this past weekend and was
relegated to 'Rouge' because Air Canada does not fly there any longer. If you want to fly AC to Vegas - you must
be rouged. The airfare (Flex) was more expensive (21% to be exact) then the Flex fare for September 2013. There
are no amenities. No inflight entertainment. Oh sure, you can watch a stream on your ipad or iphone - but there
is no way to keep your device charged because in this, the 21st Century, some engineer decided there was no need
for power supplies. Force people to watch on their electronic devices, but don't allow them to charge. I used my
upgrade points to 'Premium Economy' - although the ticketing laughingly refers to it as Business class. Seats are
the same size as in economy, no power, no entertainment and yet - the same amount of credits are required. Thank
god they at least had more leg room. But that's all they had. My food was adequate, beverage service was slow and
there are only 12 seats to serve. In the spring as I will be forced to Rouge again - and it will be the last and
final time. I could go on, but why bother. United Airlines, here I come.
We just came back from the Dominican Republic and all I have to say about Air Canada Rouge is that the aircraft
and staff are ok but the seats are the worst I have encountered and I have been flying since the early 60's. The
seat basically has no bottom cushion. It is hard and extremely uncomfortable. The pitch between the seats is OK if
you are 5 feet 2 but otherwise your knees hit the front seat and if by chance the front passenger reclines OUCH!!!
The seat cushion is also not long enough and offers no thigh support. I will never ever fly Air Canada Rouge again
until they change their seats.
Just returned from Maui, originally booked business class AC and were switched to Premium Rouge without adjustment
in our fare. Flight over on 5 Dec was good but drink tray broken and my reading light would not come on. Food
very good and drink selection excellent. Seat area filthy and when I wiped the table tops and arm rest with my
warm towelette, it came back black. Inflight use of IPad nice but the system kept freezing up and having to be
restarted. Flight Maui to Vancouver 14 December was awful. Air conditioner turned off on tarmac so we roasted
until after take off, then we still roasted in Premium and Economy froze. Same broken seat issues. Not all of
the inflight IPad items were working. Crew seemed disorganized (took 45 mins to deliver breakfast trays and not
all 24 people in Premium bothered to eat). Coffee offered on an individual basis Once). Overall we were terribly
disappointed. My husband is an AC Elite/Altitude flyer but we have decided to go with another carrier on our
Europe trip this fall. We will never fly Air Rouge and when we go back to Maui, it will be with Westjet or Alaska
We generally find our experience in overseas travel "average" on AC compared to other airlines, but our first
Rouge flight to Honolulu was nightmare for us. We travel back and forth to NZ frequently. We understand the YYZ -
HNL is a new service but we would encourage AC to rethink making such a long flight and large plane a Rouge flight
- it just doesn't work. The cabin crew were inexperienced and completely overwhelmed. We were 4 hours into a 10
hour flight before we were offered even a glass of water. Another 4 hours before we saw them again. The back and
forth required to supply meals, iPad etc, to passengers made the rest of the flight service very sub-standard.
Once you got your iPad the entertainment selection was the worst I have ever experienced in my long years of
flying. For long overseas flights (yes, this is every bit an long haul international flight), AC should retain the
standard approach of meals and drinks supplied at appropriate times. It was unfair to the crew and unfair to the
passengers. The nickel and diming for every single thing is ridiculous (to have to pay for a blanket when the
people by the windows are freezing is inhumane!), I doubt most people want their vacation to begin with such a
sour experience. Even at the risk of a few more dollars on the ticket. I am sure most passengers left the flight
feeling tired, hungry, thirsty, cold and bored. We did.
Premium Economy
HNL- YVC 15-12-14. We had been advised that our return flight was to be with AC Rouge. Having read a number of
negative items concerning Rouge we were not expecting anything different. However we went with an open mind. The
crew were professional and gave good service considering that it was a red eye flight. Departure and arrival were
both timely. We sat in preferred seating which was much better than the regular economy seating. The seats were
comfortable however did not recline too much. From a safety perspective I was unable to hear some of the
announcements. There was no track lighting in the aisles. The overhead directional lighting did not work. Overall
the aircraft 767-300 was clean. The toilets were cleaner than other AC flights that I have taken. The food for
purchase was good however way overpriced. The funky uniforms of the flight attendants could be more professional.
Ditch the hats. This is considered a no frills concept. They didn't miss the mark in that statement. The cost
however is greater than mainline AC. I downloaded the AC Rouge APP and viewed some of the movies etc. They could
do better as a lot of the downloads were old. For example, I love Lucy, Auntie Maime etc. Not worth purchasing the
$10.00 iPad usage. Would I fly AC Rouge again? Firstly we fly every year to Hawaii. AC provided good service and
we enjoyed those flights. We will no longer fly AC Rouge.
I might as well join the ranks of most of the reviewers, Travel AC1810, 29 Nov, YYZ-CUN, B767 and AC1813, 6 Dec,
CUN-YYZ, A319. Both flights on time, Inflight service about the same as AC mainline, Inflight entertainment, not
bad, but content very dated. Seat comfort - B767 leg room about the same as a lot of Westjets B737, A319 leg room,
my wife is 5',6", she didn't enjoy the return flight at all, I" 6',4' and scored the 18F emergency exit window (no
17F in front of you) so legroom wasn't an issue with me this time, if I haven't been able to score 18F, I know I
would have been in for a world of pain. The seat has very little padding and the front on the seat is angled down,
so you feel like you could slide off the seat. As for recommending to others, if you are travelling to a Sun Spot
for holidays, you have very little choice for a comfortable non stop flight these days on any Canadian carriers.
The trend is squeezing more seats on an aircraft world-wide and passenger comfort is impacted.
Air Canada Rouge is a service that should be eliminated. I paid for a preferred seat on a flight from Toronto
Ontario to Liberia Costa. The seat was cramped and I am average weight at 5'7". There are only 3 sandwich
offerings of which they ran out of one before the flight was a third complete. If you need to use the toilet
facilities it is difficult as the carts were frequently in the aisles blocking the access to the only bathrooms at
the rear of the plane. When I asked if I could use the toilet in the Premium section, I was told I had to wait
until the beverage service was complete in my section. When the attendant was not looking, I used the Premium
toilets. The fact that you must use your own devices to watch movies is the biggest money extraction ploy. There
were no plugs to recharge devices. Staff were pleasant but working in difficult circumstances. Never will I use
this service again.
My husband I recently flew on Rouge YYC-LAS return. We were, to this point, both loyal AC customer and my husband
is Super Elite. Air Canada Rouge is a step back air travel! The seats are cramped, my husband is 5'10" and his
knees were touching the seat in front of him. And that was without them reclining! The flight was very cramped and
uncomfortable. I cannot imagine a long haul flight with this airline. Well in fact we won't do it. The
entertainment system is terrible, a bunch of old movies I have already seen. Doesn't even come close to Air
Canada's system. I will not fly Rouge again, it is a discount airline that costs the same. And they just
announced Air Canada is rolling out domestic Rouge flights from YYC. VERY disappointing. Guess we will be flying
WestJet a lot more from now on.
This airline demonstrates that it is a race to the bottom. I flew from Calgary to Vancouver on a regular AC flight
- fine - I had 6 inches between my knees and the seat in front. From Vancouver to San Francisco my knee was jammed
into the wire support for the magazine holder attached to the seat in front. Why? This was not a leisure trip - it
was business - and I booked on AC.com not Rouge.com. I could not open my laptop. I got a water about 2 hours in
when we stared the descent. Air Canada did have a little Rouge Logo on next to the flight. I will be avoiding that
logo in the future. The upbeat uniforms and the Fedora made me even more annoyed.
Manchester - Toronto. This is without doubt the worst airline in the world. And its up against some pretty stiff
competition such as Ryanair, Air Asia and Spirit. I am now reluctant to use the brilliant main line Air Canada
just in case they change the route to a Rouge. I hope the executives see the reviews - they have created a
dreadful airline and I wonder how long it will be until this airline is wound up.
While the services associated with flying have been going downhill in the US, I just can't believe the return
flight I had from Phoenix to Toronto. I am 5' 11" and I had zero leg room on my flight. There were other
passengers around me who were all looking bewildered and as a group the feeling was "really". So after we boarded
they started playing up the rental revenue pitch for iPADS and the app they have for watching on your personal
device, but here is a clue AC. Why not make an announcement in the terminal area before the flight so you can
download the app that you need to watch on your personal device. Absolutely nothing positive about this airline.
They were not less expensive and cattle are treated with more respect. I will never fly Air Canada again because
of this experience.
Having Just flown Air Canada Rouge Toronto to Dublin Ireland I would comment that the seats are much smaller than
normal Air Canada flights. The seat padding is non existent, there is no entertainment unless you have an apple
device, no other devices work and given that android is at least 1/2 of the market they should also work.
Generally I will never fly Rouge or for that matter Air Canada again.
Kahului, Maui to Vancouver. Flight 1828 on Dec 4. We booked a regular AC flight. It was changed to Rouge. It was
without a doubt the worst flight we have had and we fly quite often. The seats are hard. The seat recline is
negligible. We are tall (6'4") and it was impossible to sit with knees forward. The plane was very noisy. We had
another flight booked with regular AC which was also changed to Rouge. I cancelled and received a full refund.
We flew to Rome in September on AC and were booked on AC Rouge out of Venice. We assumed that Rouge was just a
marketing gimmick. Were we wrong. Upon boarding the new 767 we all thought our 9 hour flight to Toronto would be
relaxing. Then we got under way and the surprises kept coming. Cramped seats, barely recognizable food, no
monitors for entertainment. The stewardesses took the brunt of criticism for AC Rouges lack of communicating that,
in fact, ACR is actually a no frills carrier. Not cheaper but "no frills". Add to that $ 6.50 for a warm, 4 oz.
white wine and $ 10.00 for an Ipad and you get the feeling that perhaps Rouge should re-think a strategy that will
cost them customers.
My wife and I flew to Phoenix, mid November on Rouge. It was our first experience with Rouge, not by choice, and
it will be the last. We flew about 5 hours each way sitting in very cramped conditions, very little room when
trying to walk down the aisle (passengers are not going to get out of that plane in an emergency situation) and a
pathetic entertainment system. My wife found she could not turn the pages of her magazine as it lay on the table
without hitting the seat back because it was so close to her. It was an almost impossible task to try to reach
down to grab a bag under the seat. Flight crew did not address my concerns that I voiced twice, assuring me they
would come back, that the seat if front of me was fully reclined (which isn't much with Rouge by the way) during
landing giving me almost no space between me and the setback. My wife and I agree that we will make sure we do not
fly Rouge again, flying the competition instead.
Aeroplan member since 1987. Went out of my way to fly AC (even if it was a few $$ more). It's now done. AC Rouge
from Las Vegas to YYZ. Full disclosure, we "lucked into" front row of economy with 35" seat pitch so was not too
bad, however looking at those crammed into 29" pitch seats made me squirm. There are plenty of other options at
the same price. After 25 loyal years I will now go out of my way to avoid AC.
I had my first experience on AC Rouge this week with a flight to, and then return from, Las Vegas. I am a very
frequent flier, almost exclusively with AC logging about 75 flights per year. Business class pretty much all the
time because of upgrades. Wow, this was an unpleasant surprise. Horrible seating-cramped with marginal width in
the seat and little leg room. Old planes I guess so the lack of quality in flight entertainment (iPads with video
choices matching the age of the planes). All this for the price of regular AC Business Class! I will never fly
Rouge again.
YYZ-MCO is a new low for Air Canada. This is a flight that is filled with parents and children headed to the
wonderful world of Orlando and most of them have come to expect the TVs and other amenities to be a part of AC
flights. That is no longer the case - no TVs, no plugs and no leg room leads to a very uncomfortable flight for
all. I'm a AC super elite passenger and do anything I can to avoid taking the rouge flight including driving 3
hours to Fort Lauderdale to catch the AC proper flight.
Rating : 5/10
While the service is similar to a regular Business Class flight on Air Canada the seating is in no way business or
premium. The seats are narrow with limited leg room - there is no arm rest or power outlets. The large pillows you
receive take up the centre seat as a business traveler if I pay more and I expect more from Air Canada.
Rouge is to be avoided whenever possible. I have travelled both in Economy and in their "Premium Class" which is
the same economy seat with the middle seat left unsold. A few inches greater leg room but with a huge increase in
price. Air Canada has made a huge miscalculation.
Toronto to Phoenix in Premium Rouge and was was very disappointed with the quality of this section. Instead of
wider seats, the seats are three across with middle seat blocked. I'm not impressed with the iPad entertainment
system either. On other AC flights, one can start watching a movie while still on the ground. In this case we were
several minutes in the air before getting the iPad. The selection of movies and TV programs was poor and not to my
taste at all. The staff were friendly but were absent a lot. I will avoid Air Canada Rouge in the future.
Flew from Honolulu to Vancouver AC Rouge Nov. 29th 2014. This was a very disappointing flight for many of the
following reasons. Changed our tickets from AC to AC Rouge. No leg room and we are not tall. Seats uncomfortable.
I completely froze all night long. I requested a blanket and they said yes for eight dollars. No entertainment
unless you pay ten dollars for an iPad, unable to see the safety demo.. Unable to sleep as crew in seat behind us
talked and laughed all night. We will not fly AC Rouge again.
Recent flight on Air Canada rouge was terrible. The seats were so uncomfortable and narrow. The "new"
entertainment they couldn't get working. This flight was terrible and unfortunately I have three more flights
booked with them. My mother was in Premium Rouge and the seats weren't much wider and yet they charge hundreds
more. My advise is don't waste your money. Pick another option any option is better than Air Canada rouge.
Paid extra for premium seats which were no better than economy on a regular flight. Leg room was horrible. Service
from attendants was the worse I have had on any flight ever! The worst thing of all is that now flying direct from
Toronto to Vegas, this is all I can get unless I take the red eye. These flights should only be flying locally and
no more than 1.5 hr flights.
Less for more. London(ON)-Toronto-Tampa return on Rouge. Small seats and no screens so it was impossible to see
the safety demonstration. 3 cabin crew who were expected to serve close to 200 passengers. On the way down one
toilet was closed and on the way back one toilet had no water for washing but the crew had thoughtfully put a few
packs of handwipes in the toilet. Drinks while going up in price arrived pre-poured not cans of mix and
I couldn't care less if the flight attendants are happy or sad or dressed like an 80's boy band. I also couldn't
care less about the inflight entertainment or the food they serve. However I do expect a comfortable seat. At
6'2, 200 lbs I was unable to move my legs throughout the flight. My knees were firmly lodged into the seat in
front of me as well as a metal armrest on the widow side. I couldn't utilize the space under the seat for extra
leg room because the pitch of the seats. It was without a doubt the most uncomfortable flight I have ever had to
endure. Luckily the couple in front of me (the gentleman was also jammed into his seat) looked back and we're
horrified by how I was crammed into the seat and didn't recline their seat back otherwise It would have been
unbearable. My flight was only 2.5 hour so I can't even fathom being on a 6 or 8 hour flight with this airline. I
have always been a big fan of Air Canada but I will never, I repeat never, fly Rouge again even if I was given
With Air Canada Rouge, the travel experience has been taken to a new low. We had the unfortunate experience of
flying with them to Barcelona and will never travel with them again. The planes are old. I paid extra to get an
exit row and was still beyond cramped. The inflight entertainment (an extra cost requiring you rent an iPad from
them) features third run movies and old television series. The food is tepid and the planes desperately needed to
be cleaned. Whatever you do avoid this airline.
YYZ-LAS return. I have been a loyal AC customer and Super Elite. Air Canada Rouge is a step back in customer
service and flight comfort. The seats are cramped and uncomfortable. A four hour flight and one cup of cold tea,
regular flights on AC the service is night and day. I will not fly Rouge again, the price of a ticket is not a
bargain. Extremely disappointing.
YYZ-MCO return. Service and food were up to mainline AC business class standards, however the seats were regular
Rouge but with a much better seat pitch. Since they do not sell the middle seat, I see no reason why they could
not go the extra mile and have wider seats. All the privileges of AC Business class: free checked bags, priority
boarding, Maple Leaf Lounge access, priority security at MCO all made it worth the extra cost, which was not too
excessive. Not particularly impressed with the iPad entertainment system, but it worked and there was a reasonable
choice of things to watch. This is by far the only way to survive Rouge. I looked back to the cheap seats and it
looked awful: an impression confirmed by some who traveled back there. Not up to AC Business Class, mainly due to
the poor seating, but acceptable for a relatively short flight.
As a paraplegic, I have no complaints about how the airline handled me. I have flown Air Canada for years and all
that has come to a stop, I flew AC 1891 on October 25th 2014. Tampa to Toronto. While I do not fault the
airline for its taking off late, (was boarded first 30 minutes late) As a result of rainy weather (I assume), we
sat waiting on the runway for an hour. Once we did take off, there was one food cart, don't order food, as I have
found all the items disgusting (especially the veggie wrap). They also had one beverage cart. Food cart came
first. I like to have a glass of wine or at least water while I fly. One hour and ten minutes in to the flight I
was finally offered a beverage. I am 5 ft 4 and 125 pounds and I was packed in to the seat. If you are over 5 ft 9
I would not book AC rouge. There was zero entertainment on board. As I am accustomed to watching a film when I
fly, I did not bring reading material. No TV. No music, no view, nothing. Also to add insult to injury, I flew
AC rouge last time, business class and don't bother. Seats are three across with a pillow in the middle seat.
The seats are not comfortable and the price outrageous!
Flew from Vancouver to Honolulu on what I thought was Air Canada but was, instead, Rouge. It was the most
uncomfortable flying experience I've had in years of travel on many airlines. Checking in at Vancouver
International was handled by Air Canada ground staff in the usual courteous and efficient way, but when boarding
the aircraft I was surprised to see the flight attendants dresses in their ridiculous uniforms and hats and the
drab decor of the aircraft. I squeezed into my seat and soon realized the next six hours were going to be an
ordeal. Are you kidding me? I am very average, slim, 6 feet in height, and I could not sit in my seat with my
knees in front of me. The seats are hard, barely recline, and are immensely uncomfortable. The flight attendants
were pleasant when they were around. No entertainment, cramped seats beyond description made for a very long six
hours. I am very disappointed to learn that Rouge is taking over all flights to Honolulu. This move by Air Canada
is a terrible business decision. I will book with any other airline other than Rouge in the future. Never again
Air Canada Rouge is an experiment that has to go away. I flew from Toronto to Phoenix and at 5' 10" was crammed
into my seat with absolutely no leg room. The service was horrendous and many 'customers' of Air Canada were more
than unhappy after the five hour flight. The wifi entertainment system, complete with antiquated movies and shows,
was intermittent and froze at regular intervals.
I have had the unfortunate experience of having no choice but to have to fly with Air Canada 'Rouge'. Trying to
make a more uncomfortable way of flying, just as expensive as before sound 'cool'. I am a frequent flyer with Air
Canada but I am seriously considering not flying with them anymore because of these new ways of trapping us. I am
supposed to be flying to Maui in January and they get you because you have no choice but to fly Rouge for the last
long leg of the journey from the west coast to Hawaii. I have flown premium (which was really not premium at all
from the USA with not even a meal or drinks and I have flown economy, which is smarter because you don't get much
difference for how much more you have to pay.
This is the worst ever airline I have had the misfortune of flying. My husband didn't even have enough room to sit
with his legs in the seat. He is 6'3". Had to sit with his legs in the aisle. The seats have a slant so that you
cannot sit comfortably. The seat in front of us was in our face it is so close. This flight to Europe had food
that made plastic taste good. Breakfast! A joke. There is absolutely no entertainment? Well, unless you wanted
to rent an iPad. If I could rate less than one star, I would.
Flight 1914/1915, Sep 2014. Air Canada rouge is the worst experience I've had on an airline. I am a loyal Air
Canada customer and have been flying with "status" for over 12 years, and just recently flew Toronto-Barcelona in
their "premium economy". The seats are incredibly hard, close together and barely recline. The service is both
minimal and terrible with undertrained staff who have to read the "directions" out of a book when they do the
announcements. They barely served the economy customers at all, and spent most of their time in the front. I will
choose another airline rather than fly Rouge again.
October 5, AC 1900. I was flying from Toronto to Athens and I can only eat kosher food. When I booked, I made
sure to tick off that I needed kosher food and I called the day before my flight to confirm. Yet, when I got on
the plane, they had no kosher food to speak of for me. The stewardess was completely cold and didn't even attempt
to make any accommodations. I was very upset because I had a 12 hour stopover in Athens with no food, on top of a
10-hour flight. I was very unimpressed.
We flew Toronto to Dublin, when booking the flight it was simply Air Canada, it wasn't until we were boarding we
saw the air hostesses wearing those ridiculous trilby hats that I realised something wasn't quite right. Safe to
say the worst flight I have been on. Very unprofessional staff, the food was cold and horrible. Neither me nor my
boyfriend ate it. The planes are very cramped and the seats are terribly uncomfortable. I definitely would not
recommend them for a long haul flight. I paid $1200 to be squished in a seat for almost 8 hours with a rented
tablet and a headphone dock that didn't work. Also, when you usually travel with any airline you expect a certain
level of professionalism in how the staff not only act but how they dress, Air Canada Rouge staff look very
scruffy. Shirts untucked, unbuttoned, as I said ridiculous hats, just not what you would usually expect-but maybe
that last part is just me!
Very surprised, wrote a negative review just a few months ago. Took same flight in November and it has changed
very much for the better. New aircraft, 767, great leg room (was my biggest beef in first review), very
comfortable flight. Crew were professional, plane was on time, and the plane was in GREAT shape. They honoured
seat selection and made check in easy. We enjoy going to Cancun a few times each winter and I am glad they changed
the leg room for better.
A319, YYC to LAS return - the most uncomfortable aircraft I have ever flown in. With my seat back upright and the
person in front of me reclined it 13 inches from his seatback to my nose - you don't have to think too hard to
guess what the leg room was like. It amazes me to what lengths these airlines go in cramming seats into
claustrophobia situations and people just take it.
My husband is just over 6 feet tall. Not abnormally tall for a man. He had the centre seat in economy and he was
not able to sit with his knees in front of his body. I can't believe that air travel has stooped to such an
amazing low. We flew home from San Francisco - not even a candy to pass around the cabin. Pretty sad and cheap.
The staff, while pleasant enough, couldn't rattle off the safety spiel fast enough. I really do despair at how low
air travel has fallen. Maybe the price does need to go up because this competitive cheap pricing just makes me
want to spend any vacation I have at home.
By far the most uncomfortable flight I've experienced! Flew to Phoenix and back on same plane last week. Not much
leg room. Tough to get out. Didn't recline seat because it will give rear passenger even less space. Felt bad
for people above 5' and people with disabilities. Entertainment not worth it. Movies were outdated. Won't fly Air
Canada if this is their new way of flying. Will go for West Jet!
Very disappointed with Air Canada Rouge. I thought that after reading the negative reviews online before our
travels, it would surely not be that bad, but alas, our experience was as disappointing as the many previous
reviews. If you are hoping that Rouge will 'get you into the mood' for your vacation, then you should seriously
think about choosing a different carrier. Flew YYZ to LAS on Nov 6th 2014 on a 767. Nothing has been updated on
this aircraft, except for the new thinner seats. Leg space is inadequate. The carpet looked like it had not been
cleaned. Reading lights did not work, and after asking two crew members why not, the response was 'not sure'. The
poor people in the rows ahead reading lights stayed on the entire flight, and could not be turned off. Inflight
movie and TV selection is very poor, and only available on your mobile device, otherwise $10 to rent an iPad.
Being a proud Canadian, this is not an airline that makes me proud at all. A Star Alliance member offering this
product, really? You can do better. I will certainly not book on Air Canada Rouge again.
Paid for first class but we just had an empty seat between my husband and I. We feel like we were mislead and very
dissatisfied with the quality of the service. Letting me use an ipad for a few hours was not worth the extra
hundred's of dollars.
The worst long distance flight I have experienced - Toronto to Venice (flew Air Canada from Vancouver to Toronto).
The trip from Toronto could not have been more unpleasant from staff to seating, entertainment and meals. Unable
to see steward giving safety information (no video equipment). Dinner was delivered, consisting of pasta which
had freezer burn with a tough and flavourless beef stew on top. No choices. Drinks were not offered. Managed to
get some water. Breakfast was 1/2 piece of banana loaf. Coffee came in tiny cups - no refills ever offered even
after request. Seats cramped - no personal control of air conditioning, etc. Very cold in our section. If I
had wanted to watch anything I would have had to rent an I-pad for $10, since I do not own one. Crew seemed to do
a required task and then totally disappear. They were not, in any way gracious, or helpful. My carry on was
specifically purchased to meet all the restrictions of this flight but could not fit either under the seat or in
the overhead bin. I could have done this flight on another airline and wish to heaven I had - the cost would
have been the same or at most only very little more. Never again! I have tried, over the years, to be a
supporter of Air Canada and although I have had some flights which were less than advertised, this one was
unbelievably awful and Air Canada does not deserve any kudos for their 'discount' (not) airline!
Dublin to Toronto return. Okay the seats aren't the most comfortable in the world, too thin and seem to lean
slightly too far forward but otherwise I had no issues and my back survived both ways. There is less space overall
on the plane compared to other transatlantic flights but I was still able to get up and walk around. I was aware
before hand that you needed an iPad to watch the inflight entertainment so I had books etc with me instead. The
food is the best airline food I've had on any flight. The staff were pleasant and polite and in dealing with one
passenger, with special needs on the return flight, were the best I've seen on any airline. I would fly with them
again. In addition, unlike certain airlines - the staff were up and down the aisles frequently with extra water
for passengers.
Hands down the worst airline I've ever flown on. I spent $1000 (hardly low cost) to fly one way from Las Vegas to
Toronto and even at 5'8 this is beyond uncomfortable, I felt like the person in front of me was sitting on my lap
and I could not even open my computer on the table. The service is similar to going into a restaurant where they
are on day one of training. As a Super Elite member I truly hope Air Canada rethinks this strategy or they are
certain to lose business travellers. I hear they are going to Vancouver/Calgary now as well, I am not sure how
those are vacation destinations.
I flew from Montreal to Barcelona on October 8. The seats were so uncomfortable. Not having a screen is really
unpleasant since the space is so limited that even holding an iPad becomes difficult. The hot meal was quite good
although it is really trimmed down to the bare essentials. Cheap cellophane wrapped piece of cake that is meant to
be breakfast! Were is the juice? The yogurt? The fruit? Really pitiful. I will not fly Rouge again if I can help
YEG-BCN. Return flight late - 8 hours. Service poor - lack of professionalism, no attention to detail.
International flight and I had to pay for wine with a poor dinner. Poor selection of entertainment and
tiny seats.
Toronto to Athens in July 2014. Narrow , hard and uncomfortable seats. Only older movies available on the in
flight entertainment system using your own ipad. Cost of flight was comparable to going Air Canada and Lufthansa
or Aegean with a connection, so Rouge is definitely not a low cost airline. Not sure what AC's strategy is .Only
benefit was that it was a direct flight, rather than having to connect. Would not fly Rouge again, other than
perhaps on a 3 hour flight to Florida. Never again on a long haul flight.
Oct 19 - Toronto-Dublin, Flight 1908. Oct 31 - Dublin-Toronto - Flight 1909. Outbound flight was not very
pleasant, staff didn't seem to care. Food was terrible. Terminal One not user-friendly, i.e. very little staff
presence to assist with machines and gate direction. Was sent all around the terminal to another security
checkpoint - by most unfriendly personnel who were quite impatient. Shops are very high end and expensive. Range
from a glorified newsagent to Gucci and Victoria Secret shops. Other terminals have good quality T-shirts, sweat
shirts, souvenirs, etc. at reasonable prices. I paid $15 for a small glass of wine. Absolutely ridiculous!
Inbound flight was entirely different. Staff was very friendly, helpful and cheerful. Food wasn't too bad - but
not the greatest. Noticed flight attendants were more on the ball and seemed to enjoy their work. An opportunity
for In Flight Duty Free Shopping would have been nice.
First time on AC Rouge on March 2014. At check-in the kiosk wasn't working when I placed my CC in for the extra
bag, had to queue which had only 1 agent for everybody - later I found out the kiosks weren't working for anybody.
At check-in the agent told me I have a standby boarding pass and the 'SSSS' on it means that I had been randomly
selected for extra scrutiny. At the gate the agent called me up and gave me a seat and I asked may I have another
she ignored the inquiry and said that's the only one and walked away rudely. My seat in the last row didn't
recline. Entertainment system does not with android devices. During the drinks service due to turbulence they
stopped serving at the last 5-6 rows and didn't bother to come back when it stopped. I asked for coffee which was
served cold. In short, I'm not quite sure what the purpose of AC Rouge is - to offer lower fares? The amount we
paid for the ticket and the high cost to change - what value are we getting?
Toronto to Phoenix flight on Rouge. Nice staff but rotten plane. Made my way to my aisle seat and found the middle
seat was taken a very big man. He had the arm rest up because he had trouble sitting in the seat. I asked politely
to put the arm rest down. He spilled over the arm rest into my seat. I could see he was very uncomfortable and now
I was uncomfortable as I only had half my seat and leg room. Requested another seat with attendant but no other
seats available. What a long 5 hours. What is Air Canada doing with these Rouge planes. Entertainment on iPads is
terrible. Where did all the new movies go?
Very disappointed Air Canada rouge. No entertainment systems! Surprised we had to provide our own iPads but really
no big deal. Selection of movies to watch is poor. Such cramped leg room for economy passengers, I'm only 5'10 and
couldn't sit far enough back in seat without knees digging in to seat in front of me, couldn't wait to land so I
could stand up. Most uncomfortable flight ever. Some complimentary drinks but no free snack either.
I am a larger than average man. The seats on my flight were completely inadequate. The flight from YYZ to PHX is
4.30 long. Installing the same seats as economy and blocking one off does allow for the ergonomic support I
require. Surprised upon boarding and very upset with the experience. I hope the larger seats will come back. Hope
changes on this route are forthcoming or I will look for other alternatives.
I have been flying rouge pretty much every week from YVR to SFO. Fares have been ridiculously high (more then 550$
each way for a 2 hour flight). Thus, this is not a low cost carrier but they still want to provide a LCC service
and discomfort. The only thing saving this airline is the crew. They are usually friendly. Seats are extremely
close to each other to the point that most people can't fit (I am pretty slim and only 5'10"). In addition, rouge
plus is not worth the extra money (no AVOD and normal economy class seat).
Rating : 10/10
Dublin to Toronto. I found the flight fine. There are two problems with this airline, lack of leg room and the
lack of seat back screens. As I'm not that tall the lack of leg room didn't bother me but can see a problem if you
are. I downloaded the app onto my ipad. The films were outdated so wouldn't bother with that. The staff were
friendly and professional. The food was nice for airline food. Overall I enjoyed my flight.
Flew Dublin to Toronto return - flights very busy but despite that check-in and crew were calm, polite and
efficient both ways. Space is no worse than many other airlines and food also comparable. The iPad system worked
well - and gives better control / screen than many other seat back systems. My only complaint would be other
passengers being late to the gate with large pieces of hand luggage!
My first time flying AC Rouge and AC since 2008. October 18 from Dorval flight 1820 to Cancun. Delayed 4 hours due
to mechanical defect. After more than 2 hours, the replacement part was not compatible, so we were instructed that
we will change planes. Did not mind this, as safety is important and mechanical parts do brake. So we were moved
to an airport bus and communication stops, waiting, observing, but nobody was telling us what was going on. Almost
2 hours goes by before we're ready to go. Two hours into the flight we're hoping to eat but by row 15, they ran
out of meals. Nobody thought of getting additional meals (as it took 4 hours before taking off), as AC Rouge do
not carry a meal for every passenger. So after 8 hours and 15 minutes, we land into Cancun. A little hungry! Staff
were somewhat smiling, no one thought of explaining what they were up against. You know we could have been more
understanding with some explanation. The return 1821 was better, I just brought my bag of chips just in case.
On Monday, Oct. 6, 3 friends and I took Air Canada Rouge, #1909, from Dublin to Toronto. We sat in seats 30CA and
31CA. As soon as the plane taxied off we noticed the reading lights did not work. Since there were no screens on
the seats in front of us there was not much to do except read, which we could scarcely do since it was so dark.
Then it got colder and colder. We noticed it was nice and warm further back in the plane but really cold where we
were. The blankets were so thin they did not help. It was quite uncomfortable. I suggest something has to be done
about that uneven heating system. All told, it was a most unenjoyable flight.
Seat was hard, thin padding, and armrest controls were annoying, bare cabin. Seat not wide enough for thighs to
rest on and I am 5,3. Seats very close together. Crew were kind. We flew from Toronto to Dublin, and I would not
use this airline again. We tried to contact the airline to upgrade in case we were on Rouge to return, and could
not reach them overnight in Dublin but fortunately we took a regular Air Canada from Heathrow to Vancouver -
Heathrow not greatest airport for flight changes, with heavy security.
Flew from LAX to Vancouver (round trip). Crew were friendly. Plan ahead and download Air Canada app so you can
watch free stuff on your iPad. We brought our 6 year old son. He sat in the middle of three seats which made the
flight more enjoyable since leg room was cramped.
Flew Air Canada Rouge from Vancouver/Canada to LA/USA and then Las Vegas to Vancouver. Whoever designed this
airplane seating plan should have been designing Sardine cans. At 5 feet-11.5 inches tall it was brutal with
absolutely no leg room with the seat in front of me indenting my knee-caps. Both trips were the same (brutal). The
only saving moment was my seat was an aisle seat allowing me to figet with one leg in the aisle. I'm never flying
Rouge again!
YUL to Athens, flight 1902, 14/08/30. Athens to YUL, flight AC1903, 14/09/20. We flew from Montreal to Athens last
month. We were very disappointed by the flight services, the food and by the entertainment system. That was a 9
hours flight. Never again. A mistake to take Air Canada Rouge.
We flew Montreal to Rome, Oct 4th and back Oct 18th. We found Premium Rouge very good. Food going to Rome was
good, food on the return flight was excellent! We had no problems with the free iPad and the movies were up to
date. In fact we liked using the iPad! Seats were roomy. Check in staff were good. Priority boarding for Premium
Rouge was good. Staff both flights were excellent and attentive. Would definitely fly Rouge again but would book
Premium Economy.
Flew from Vancouver to LAX. Started to feel anxious once I sat in the seat and felt like I was in a straight
jacket. My first thought was, "how can an Airline treat it's paying customers like this". I am 5'10" and could not
sit with my legs together as they would bump into the seat in front of me. I didn't care about the lack of
food or entertainment because it was a short flight. I would be concerned about Deep Vein Thrombosis if I was on a
longer flight. I will never fly Air Canada Rouge again unless it is in the Premium section.
Flew Rouge from YVR to LAX. Unfriendly cabin crew, cramped seats and horrible service staff made this the worst
experience I've had flying in a long time. I've heard of road rage, but this almost gave me the first case of
flight rage. Avoid them at all costs, don't even think about them for transatlantic or flights >3 hours.
Rating : 8/10
My husband and I flew A/C Rouge from Toronto to Dublin on Oct 7 and from Dublin to Toronto Oct. 20. We were
pleasantly surprised. We had heard that there was little leg room, no screens and no meal. But we found the
seating room was fine. We took our iPads, so that was fine. We had a meal on the way over and a meal and snack on
the way back. The crew was pleasant as well. Our only complaint is that people are allowed too much carry on. We
had no room when we got on, so the attendant took my carry on to the other side of the plane. I wish that could be
more strictly regulated. Otherwise the flight was very good.
We recently flew to Athens from Toronto through Air Canada Vacations. Although the planes were new both going and
coming home, and the staff were friendly and professional, we have never been more uncomfortable on a plane. The
flight home was full and our seats were in the last row of the middle section with the bathrooms behind, so we
couldn't even recline our seats (the extra 4 inches). We are both tall and it was an agonizing 10 1/2 hour flight.
I believe Rouge would be okay for short domestic flights, but not the long flight we had to Athens.
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In the United States, we're all supposed to have forgotten that the narrative leading to the Iraq War was propelled by false facts and arguments, often in circumstances where the claim of good-faith error is difficult to sustain. We're supposed to keep listening to political figures who made false claims, and utterly exonerate the media that allowed them to circulate and gain credibility. That's the American approach: "look forward, not back."
In Britain, however, a careful self-assessment is underway that has gained wide public attention. A commission of inquiry is slowly dissecting the developments, measuring the statements of political actors, and pressing them—civilly but firmly—to explain themselves in view of the subsequently exposed facts. There's plenty to criticize about the British process (and in the second foreword to Sam Dash's book Justice Denied, I did just this). But it's a sober and introspective act that does honor to the democratic process.
Today former Prime Minister Tony Blair appeared before the Commission and was pressed about the bogus claims of WMDs in Iraq. Here's a key clip from his appearance this morning, courtesy of the BBC. I'll post more on this next week, after I've had a chance to finish reviewing the transcripts from the past two weeks.
More from Scott Horton:
From the April 2015 issue
Six Questions — October 18, 2014, 8:00 pm
Nathaniel Raymond on CIA interrogation techniques.
No Comment, Six Questions — June 4, 2014, 8:00 am
Mark Denbeaux on the NCIS cover-up of three "suicides" at Guantánamo Bay Detention Camp
Acreage of a Christian nudist colony under development in Florida:
Continuing Care, Inc. (Venice, Fla.)
Florida's wildlife officials decided to remove the manatee, which has a mild taste that readily adapts to recipes for beef, from the state's endangered-species list.
A 64-year-old mother and her 44-year-old son were arrested for running a gang that stole more than $100,000 worth of toothbrushes from Publix, Walmart, Walgreens, and CVS stores in Florida.
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"He could be one of a million beach-bound, black-socked Florida retirees, not the man who, by some odd happenstance of life, possesses the brain of Albert Einstein — literally cut it out of the dead scientist's head."


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A short while back I wrote an article about Merkur's line of DE razors. Most of them have been around for ages, with lots of information and reviews available with a simple search engine query. A few are relatively new though. One of the new … [Read More]
Some Common Grooming Problems and their Solutions
It's amazing how times are changing and so are the topics of discussion among men. They no longer just talk about business, politics and women. But, men are now more focused about the way they look and how they feel of themselves. So, if you are one … [Read More]
Thin DE Razor Heads?
By mantic59
Joe writes: I have several Gillette and Schick classic DE razors with big (fat) heads. I noticed some of the razors you displayed in some of your videos have very thin heads on them (like the one in the ad above), and like some of your three piece … [Read More]
Top Clicks
Is This The Only Full List Of Merkur DE Razors?
I was browsing through my shave den the other day and thought to myself, "gee, I have a lot of Merkur razors." I decided to research it a little more … [Read More]
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[UPDATED January, 2015!] What is the best shaving cream? There is a lot of it out there--the good, the bad, and the ugly. And shaving cream can … [Read More]
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[Updated February, 2015!] It seems like the old-school shaving world has been buried in soaps lately. It used to be easy to tell which were the … [Read More]
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text:
Narrow your search
A tattoo with amazing 3D-looking depth makes a man's arm look like it belongs to a shape-shifting android with peeling skin. Even famous street artist Banksy thinks it's cool.
After a second round of deliberations, the jury gives a decisive victory to prominent venture capital firm Kleiner Perkins, which was being sued for gender discrimination by former junior partner Ellen Pao.
Samsung has a dizzying array of flagship smartphones. CNET's Marguerite Reardon helps you break down your options.
Sprint, AT&T and other carriers have lined up with a wide range of pricing options for consumers. Samsung has a lot riding on getting off to a good start.
Exactly how much will Samsung's new smartphones cost? We break it down for you.
The T-Mobile-owned prepaid brand is touting its new plan over those offered by Boost and Cricket, though there are a couple of catches.
CEO Tim Cook says Apple is "deeply disappointed" in law's passage, and other tech luminaries flex their economic muscle to put pressure on the state.
Joining the ranks of big donors like Microsoft co-founder Bill Gates and Facebook CEO Mark Zuckerberg, the Apple CEO says he intends to become a major philanthropist.
Cutting the cord isn't always a straightforward process. Here's what you need to know.
Your options for replacing -- or not replacing -- a shattered iPhone screen.


text:
'Breaking Bad's' Uncle Jack on Finale's Shocking Deaths: When Audience Clapped 'I Was Very Satisfied' (Q&A)
Michael Bowen reveals the secret backstory for Todd he created with Jesse Plemons, how years of auditions with Dean Norris made it hard to kill Hank, and the "starvation diet" he underwent to look like a stringy ex-con.
[Warning: Spoilers ahead for the Breaking Bad series finale, "Felina."]
Breaking Bad ended with Walt (Bryan Cranston) dying peacefully after sending his enemies off in a blaze of glory. As Uncle Jack, Michael Bowen became the improbable antagonist of the series finale after he killed Hank (Dean Norris) and stole Walt's money in the instant classic "Ozymandias."
Bowen admits shooting his final Bad scene was tough, but says it was nothing compared to the emotional toll of killing Hank. He says he knew Norris from auditions back when they both were "going out for one or two lines, just trying to get some food on the table."
Q&A: 'Breaking Bad' Producer on Walt's Finale Sacrifice: He Didn't Redeem Himself
On the day he shot Hank's death scene, those memories came back as he looked into Norris' eyes.
"I'm glad the camera wasn't on me, because my lip was shaking. I was about ready to cry. It really affected me," Bowen tells The Hollywood Reporter.
He also reveals that he and Jesse Plemons, who played his nephew Todd, created an elaborate backstory for their characters centered on the idea that Todd's mother had been a drug addict with a string of abusive boyfriends. The two agreed Uncle Jack had rescued Todd from that situation and raised him with the Aryan gang.
PHOTOS: 'Breaking Bad's' 20 Most Badass Quotes
"He'd bring something up [from our fictional backstory] and he would ask me a question within that context. I'd riff of that and he'd riff back," Bowen says. "We'd do that in the middle of the day or just randomly in the trailers to keep that going. Then you have all of those memories."
Find THR's full conversation with Bowen below, where he also reveals why he cheered when Todd died and the brutal regimen he underwent to drop weight for the part of the stringy ex-con.
How did you prepare to really look the part of this rough ex-con?
I got sick, I think. I know I depleted my body of vitamins. It was a choice, and it wasn't medically supervised -- and I think it might have been stupid. But it looked good. (Laughs.)
PHOTOS: 'Breaking Bad's' 10 Most Mind-Blowing Episodes
What kind of things were you doing?
Anytime I was hungry I would fill my stomach with water. As for food, it would literally be a small piece of meat, maybe 2 inches in diameter. Nothing bigger than that. Then one or two vegetables. It was literally a starvation diet. I'm about 180 normally, and when I was doing Django Unchained I didn't want to have any 21st century fat on my body, so I started then and went down to about 167. I read for Breaking Bad and the look worked. I tried to stay at 163-165 the whole year that I worked on Breaking Bad. I wasn't very pleasant to live with. It made it difficult to fall asleep because I'd get these hunger pains in the middle of the night.
PHOTOS: 'Breaking Bad': Stars Look Back at 5 Seasons of Acclaimed TV
Uncle Jack and Todd were very believable as family. What kind of things did you and Jesse Plemons do offscreen to prepare for this realistic family relationship?
He and I created a backstory that we would always talk about. We decided that Jack had a sister -- a drug addict. She had a revolving door of abusive boyfriends. She had a baby, little Todd. Some of them were abusive to him perhaps. I looked at him in this situation in which he would have no chance. As Jack, I think I killed more than a few of the abusive boyfriends. I got tired of doing that and I wanted to rescue the little guy, so I took him out of there.
You guys created this backstory just through conversations together?
He'd bring something up [from our fictional backstory], and he would ask me a question within that context. I'd riff of that and he'd riff back. We'd do that in the middle of the day or just randomly in the trailers to keep that going. Then you have all of those memories.
STORY: 'Breaking Bad' Series Finale: What Hollywood Is Saying
Was it hard to say goodbye to Jesse Plemons after creating that bond?
The relationship is still there. I think the relationship never dies. We have great talks as Jesse and Michael. We talk about the blues. We talk about philosophy. That's never going to go away.
What scene did you have the most fun shooting?
When Jack and Kenny (Kevin Rankin) and Todd are in the diner after they wiped out Declan (Louis Ferreira) and his crew. Todd is telling his story, and I look at him as though I'm thinking, "Look how confident he is. Look at how happy he is." That, to me, was the proud father moment.
PHOTOS: 'Breaking Bad's' Young Gun: Exclusive Portraits of Aaron Paul
You got to be on Breaking Bad until the end. What does that mean to you?
I was at the charity screening [at the Hollywood Forever cemetery] last night. I lost myself watching it. I was right there with the crowd when Todd got wiped out. I was yelling and screaming. You could hear the crowd reacting -- that means we did a good job. And when I got blown away and they clapped, I was very satisfied.
What was it like shooting that huge blowout scene?
It was very sad. You've created this family in a unique, creative environment on this great show. The last day was rough. It was a good day but it was a sad day. We shot it at three in the morning.
What was the hardest scene to shoot?
The scene where I kill Hank. On the paper I'm looking at it. "OK, OK, it's pretty hard. It's going to be what it is." But on the day, when that was getting close to happening, I was getting very emotional when Dean was talking to Bryan. And Bryan's saying, 'Please, please, please' -- he's pleading for Hank's life. And Dean knows what's happening. Just his eyes -- the clarity in his eyes. I'm glad the camera wasn't on me, because my lip was shaking. I was about ready to cry. It really affected me.
PHOTOS: Beyond 'Breaking Bad': What's Next for the Show's Stars
Then, not long after, you have to be cheerful because you've found all of Walt's money.
I loved those types of moments with him. There were quite a few of those. He's just back to business, but in a funny way.
Why was it so hard for you to kill Hank, as an actor?
All of the stuff came flooding out. I've been in the game a long time, and I've seen Dean Norris on a lot of auditions. When we were going out for one or two lines, just trying to get some food on the table. And now he's got some success, and he's down on the ground and just kicking ass -- and his eyes are so clear.
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Latest Observation deck Stories
2014-12-02 23:09:33
Partial Practice Climb Scheduled at the Iconic Stratosphere Tower in Las Vegas, Nevada on Saturday, January 24, 2015 Las Vegas, Nevada (PRWEB) December 02, 2014
2013-12-12 23:01:33
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2004-11-27 09:00:03
NEW YORK - A man jumped to his death Friday from the 86th-floor observation deck at the Empire State Building, one of Manhattan's busiest tourist destinations, police said.
Word of the Day
- The governor of a province or people.
The word 'ethnarch' comes from a Greek word meaning 'ruler of a tribe or nation'.


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01Feb 2015
Two wins for Audi in "Best Cars 2015"
By Audi Media
Audi A1 is best small car Audi Q3 wins in the "Compact SUV" category Second place for Audi A6, third place for Audi A3 Ingolstadt – Audi takes two overall victories in this year's "Best Cars" survey. Readers of "auto motor und sport" magazine selected their favorites. The award ceremony will be held today in […]
By Audi Media
A clear sign of the popularity of the Audi A1 and A1 Sportback is the over 500,000 cars sold since its market launch in 2010. The Audi compact models are now being made even more attractive with benefits to both interior and exterior design. Fresh decors and paints give them an even more attractive appearance. The small compacts exhibit handling that is like that of a mid-class car. The rigid car body and short wheelbase make them agile and maneuverable
06Mar 2014
Spy Photos – Audi A1
By Kris Hansen
Once again our spy photographers have sent home some images of an A1 in full camoflague mode, undoubtedly hiding some subtle changes made to the body or trimwork. At this point we don't have any idea what Audi might be changing on this relatively young model. We will report anything we find out.
By Audi Media
June 10, 2013 Source: Audi Media · 80 cars in six projects in three German states · Audi demonstrates competence in urban mobility · Updated drive system with more power and torque Ingolstadt – Audi and the A1 e-tron are participating in […]
20Jul 2012
Audi A1 e-tron for the German Olympic team
By Audi Media
July 20, 2012 Source: Audi Media This car will attract attention in London: as partner of the German Olympic Sports Confederation (DOSB) and the National Paralympic Committee Germany (DBS) Audi presented the Olympic squad with an Audi A1 e-tron in the German colors. It is an electric car […]


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The US administration put a new emphasis on social networks, including Facebook and Twitter, to try and send the president's new policy initiatives to a broader audience.
A free YouTube Kids app "built from the ground up with little ones in mind" is set to hit the Google Play store on February 23, 2015.
YouTube FanFest, which debuted in Mumbai last February, provides fans with the unique opportunity to meet their favourite internet heroes.
YouTube premiered videos from 14 musicians as it tried a new, virtual-only format for the second edition of its music awards.
YouTube will remain blocked in Pakistan 'indefinitely', an official said, as experts have failed to find way to filter content deemed offensive and blasphemous.
YouTube is set to launch its long-awaited paid monthly subscription service called 'YouTube Music Key' in a few months, said Robert Kyncl, head of content & business operations.
AIB has been keeping a low profile since political and religious groups took offence to the roast, but at the recent YouTube Fan Fest, it was a different story.
US Central Command suspended its Twitter page after a group declaring sympathy for Islamic State jihadists hacked its social media accounts and posted internal documents.


text:
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text:
Type: Bug
Status: Closed
Priority: Major
Resolution: Fixed
Affects Version/s: 2.3.3
Component/s: Feedback
Testing Instructions:Hide
ShowActivate feedback module at the admin settings Add a feedback instance to a course. Make sure the course has the Recent Activity block. Complete the feedback activity. It isn't important what user you use. In the recent activity block, click "Full report of recent activity." No error raises
- Activate feedback module at the admin settings
- Add a feedback instance to a course.
- Make sure the course has the Recent Activity block.
- Complete the feedback activity. It isn't important what user you use.
- In the recent activity block, click "Full report of recent activity."
- No error raises
Affected Branches:MOODLE_23_STABLE
Fixed Branches:MOODLE_23_STABLE, MOODLE_24_STABLE
Pull from Repository:
Pull Master Branch:
Pull Master Diff URL:
After a student submits a Feedback activity, it causes a coding error in the Recent Activity block.
Coding error detected, it must be fixed by a programmer: User id is required when printing user avatar image.
More information about this error
Debug info:
Error code: codingerror
Stack trace:
line 186 of /lib/outputcomponents.php: coding_exception thrown
line 1897 of /lib/outputrenderers.php: call to user_picture->__construct()
line 487 of /mod/feedback/lib.php: call to core_renderer->user_picture()
line 263 of /course/recent.php: call to feedback_print_recent_mod_activity()
Steps to reproduce:
1. Add a feedback activity to a course.
2. Make sure the course has the Recent Activity block.
3. Complete the feedback activity. (Normally a student does this, but it breaks as admin too)
4. In the recent activity block, click "Full report of recent activity."
5. Receive error.
We have used these steps to reproduce this on a pure Moodle 2.3.3 site with no non-standard plugins, themes, or customizations.
feedback_print_recent_mod_activity() calls user_picture() to display the user's avatar. user_picture() expects the user object to have an "id" field but its id field is called "userid" instead.
Because this is causing a critical problem with a plugin for many of our clients, we are implementing a quick fix at the top of feedback_print_recent_mod_activity():
if (is_object($activity->user)) {
//Simple fix: user_picture expects user->id.
$activity->user->id = $activity->user->userid;
Anyone who needs a quick fix may feel free to use this but I'm not sure if this is the best way to fix it permanently.
Gliffy Diagrams
I'm adding the patch label to this ticket since we did provide a fix. However, as I said in the description, we're not sure this is the best permanent solution. Therefore the patch is put up for consideration but it's fine if the integrated fix is ultimately something else.
Hi Chris,
thank you for finding out this.
the function "feedback_get_recent_mod_activity" did not deliver the correct data. I changed it now.
By the way I fixed a strict warning in this function.
Best regards
The main moodle.git repository has just been updated with latest weekly modifications. You may wish to rebase your PULL branches to simplify history and avoid any possible merge conflicts. This would also make integrator's life easier next week.
TIA and ciao
Thanks guys, this has been integrated now.
Test passed in all branches. Thanks Andreas!
A brilliant future is awaiting us out there, better with your code. Let's look towards the future together, this is now closed.
(and won't be revisiting it unless some regression is found)
Thanks and ciao


text:
B'Moth, I.K.S.
The B'Moth, a Klingon battle cruiser, was disabled during the Dominion War by the Jem'Hadar and then used as a trap for unsuspecting samaritans. The I.K.S. Rotarran, under the command of General Martok, braved the trap and succeeded, destroying the waiting Jem'Hadar and saving 30 of the B'Moth's crew.
Star Trek: Fan Collective - Time Travel DVD
$39.98 $32.99Buy Now
Star Trek: Deep Space Nine - Season 5 DVD
$69.98 $57.99Buy Now


text:
Residence Inn San Diego Carlsbad
No availability found through our partners. Please contact the business directly or check some of our recommended alternatives.
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Crossing USA - Part 2
... us and also have my cousin Kay & husband Terry from Napier, NZ staying. Many years since we have all been together, so a great evening of catch up over a wine or 2, or 3.....with a lovely meal prepared by Linda.
Day 8 : an enjoyable quiet relax at Gene & Linda's new home in the desert like surroundings in Arizona. A huge change from their Condo where we stayed in Long Beach a couple ...
Photo Album: Bitterballen!
Photo Album: Bitterballen!
On my last day we decided to do what we had been talking about for days: make bitterballen! When Angie came to visit me seven years ago she loved them so much she had never forgotten about them. And as it turns out they taste just as good when you make them ...
San Diego - city of sun & sand
On Wednesday, went to San Diego by Amtrak - 5hr journey. Met Judy at the Horton Plaza.
Had a fantastic dinner at a Persian restaurant Soltan Banoo. Had breakfast with Judy.
In the evening went to the Gaslamp area with lots of music. Ended up in a pub with Blues music.
On Thursday, went on the Old Town San ...
... Kingdoms Adventures. You were in a car and were taken through several rooms where you had to shoot at targets to score. I (Hamish) managed to beat the rest of the family because Tom cheated by using both guns in his row.
We then went on the Dragon Roller coaster which was OK before trying out a ride called Knights Tournament. Two people were strapped into a chair which was the thrown around at the end of a robotic arm. You could choose what level you would like and ...
Where in San Diego?
... people at the hostel for a quiet drink. Pretty low key before I flew to Seattle on the Friday! But San Diego is pretty rad. A place I could live. Very easy, laid back, perfect weather all year round (apparently). Not much of a place for being a tourist but lots of places to eat, drink, relax. They have apparently the best beach in America (they voted on it). Appeared the same as every other beach I've seen here but none the less. Was a fun ...


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Possible Answer
The car that replaces walking for the 'beat' police officer Their primary function is to convey normal police officers between their duties (such as taking statements ... - read more
The Declasse Police Patrol is a Merit modified for police service in Grand Theft Auto IV. In... - read more
Please vote if the answer you were given helped you or not, thats the best way to improve our algorithm. You can also submit an answer or search documents about types of police patrol in the philippines.


text:
TILE TABLE COVER TAN GRANITE (Item #24822G)
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Properties in Crudwell, Malmesbury, Wiltshire between £30,000 and £2,000,000
Properties in Crudwell, Malmesbury, Wiltshire
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£250,000 Sold 2 Bedrooms Crudwell
THE PROPERTY Number 2 The Dawneys is a very pleasantly situated two double bedroomed link-detached bungalow enjoying a quiet cul-de-sac setting within this popular and sought after village.
Sitting well back from the road the accommodation consists
Sitting well back from the road the accommodation consists
Perry Bishop and Chambers - Tetbury
£419,500 5 Bedrooms Crudwell, Malmesbury, Wiltshire, SN16
A modern and spacious 5 bedroom detached house that has been extended in recent years offering in excess of 2300 sq. ft. of accommodation, garaging, gardens and situated in a sought after village between Cirencester & Malmesbury.
Hamptons International - Cirencester
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text:
Half & Half bog? I Need to know if it'll work.
I'm so confused by all of this bog info!
I've read to use peat, perlite, soil, sand and gravel...and any combination of them that you can think of!!!
My bog will not be acting as a filter but more of an overflow collection from the pond. It's going to wrap around my waterfall and fill a 4' gap between my pond and the fence that will run about 8 ft in length.
I was thinking that I would create a berm of excavated soil to separate from the pond, line the entire bog, and put a few punctures in the liner for drainage. (Is that wrong?)
THen i plan to fill the first 2' wide section with gravel and maybe a few river rocks, and plant some carnivorous plants & maybe some money wort.
For the remaining area, I am thinking I'll just mix together the soil with some gravel & peat, and plant calla lilies, cranberries, maybe even try some celery and asparagus?
Behind the pond is still very wet but decreasingly so, i want to add some peat & sand to the soil & try blueberries and raspberry shrubs.
Does anybody see any flaws in this?
Ive never been able to grow anything i planted but I really really want my pond & bog to work! HELP!


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Design one landing page for Mobile devices
Closed - This job posting has been filled and work has been completed.
Job Description
This is a small and quick project to design a landing page for Mobile devices.
we will provide:
video on youtube
We expect to get a landing page:
works great on mobile devices and also pc
loads very quickly
a hand crufted HTML
Please show your relevant portfolio
Other open jobs by this client
- Hourly – Odesk: Windows System Administrator
- Hourly – Sencha (ExtJS) developer


text:
AV Toy Box Coupons & Promo Codes
1 verified offer in May, 2014
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