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Salford City Council WEB CONTENT AND ONLINE COMMUNICATIONS REVIEW VERSION 1.0 Salford's Intranet and Internet web sites have evolved to provide a credible and professional information resource for their respective user communities. There is considerable scope for enhancing both sites to deliver both interesting and interactive user experiences. This paper scopes what I believe Salford City Council needs to do to develop our online services into useful information resources in terms of technology deployment and changes in working practices, and invites input from other business areas on the proposals made. John Fox Corporate Web Content Manager Customer Services 23rd January 2002 EXECUTIVE SUMMARY This document recommends that Salford City Council should: 1. Implement a devolved web publishing solution to enable directorates to create and maintain their own web content on the salford.gov.uk domain. 2. Implement a two-stage design strategy for both Intranet and Internet web sites. 3. Provide managed Internet access for all members of staff. 4. Implement a protocol governing the use and application of e-mail facilities. 5. Define and communicate terminology to be used by staff and members when referring to the Intranet and Internet web sites. 6. Implement online content plans to address key end user information needs. 7. Promote the services available to the community on the Internet web site. 8. Mandate key criteria within the new Corporate Communications Strategy to recognise the contribution that online information resources can make to deliver the Council's six key pledges to the community. 9. Establish a web management team to assume an advisory and bureau service for the Council's directorates and elected members. Web Content and Online Communications Review CONTENTS EXECUTIVE SUMMARY ___________________________________________________ 1 PRESENT SITUATION _____________________________________________________ 3 Intranet site _____________________________________________________________________ 3 Enthusiasm for Change __________________________________________________________ 3 Look-and-Feel _________________________________________________________________ 3 Internet web site __________________________________________________________________ 4 Timeliness, Validity of Content ___________________________________________________ 4 Enthusiasm for Change __________________________________________________________ 5 Look-and-Feel _________________________________________________________________ 5 Internet Access ___________________________________________________________________ 5 Global E-mails ___________________________________________________________________ 6 E-mail and Internet Usage Policy ____________________________________________________ 6 Terminology for online services _____________________________________________________ 7 WEB PUBLISHING ________________________________________________________ 8 Present situation __________________________________________________________________ 8 The vision ______________________________________________________________________ 8 Devolving ownership to directorates _______________________________________________ 10 Authoring strategy _____________________________________________________________ 11 Organisational impact __________________________________________________________ 11 Human resources ______________________________________________________________ 12 Financial investment ___________________________________________________________ 12 WEB DESIGN ____________________________________________________________ 14 Intranet ________________________________________________________________________ 14 Encourage user buy-in and regular usage ___________________________________________ 14 Design Strategy _______________________________________________________________ 15 Internet web site _________________________________________________________________ 15 Corporate Identity _____________________________________________________________ 15 Design Strategy _______________________________________________________________ 16 REVIEW OF SITE CONTENT ______________________________________________ 17 SOLAR _______________________________________________________________________ 17 SITE CONTENT PLANS ___________________________________________________ 18 INTERNET WEB SITE ________________________________________________________ 18 INTRANET ________________________________________________________________ 18 E-MAIL AND INTERNET USAGE STRATEGY _______________________________ 20 E-mail Protocol _________________________________________________________________ 20 Access to the Internet for All Staff __________________________________________________ 20 MARKETING PLAN ______________________________________________________ 22 CORPORATE COMMUNICATIONS STRATEGY _____________________________ 22 HUMAN RESOURCES – WEB CONTENT MANAGEMENT ____________________ 23 Appendix 1 _______________________________________________________________ 24 Secondary content plan for salford.gov.uk ____________________________________________ 24 Appendix 2 _______________________________________________________________ 26 Additional background resources ____________________________________________________ 26 2 Web Content and Online Communications Review PRESENT SITUATION Intranet Internet web site Internet Access E-mail Usage E-mail and Internet Usage Policy INTRANET SITE The Intranet is currently available to staff in the Civic Centre and immediate satellite offices such as Minerva House. Approximately 2,500 Council staff have access to the Intranet (of which some 1,200 are able to access the Internet). The quality, breadth and depth of Intranet content is generally good, though quantity varies between individual directorates. According to the site user statistics, most users appear to only use the Intranet to look up internal telephone numbers, to access the staff noticeboard and to read the jobs bulletin. Enthusiasm for Change There is widespread enthusiasm for further development of the Intranet to provide a business-relevant and staff-friendly information resource but this is currently hampered by a lack of self-governance for individual directorates. In short, there is too much reliance on IT Services to collate and publish content. Web publishing is the biggest issue for the future development of the Intranet. Devolved web publishing needs to be introduced as soon as possible Look-and-Feel There is no logical site design, no corporate identity common to all pages. Whilst some are branded strongly with careful use of graphics, many are top heavy graphically, and still others have only plain text and minimal site navigation. The Intranet lacks consistent navigation – for example, sets of pages are published but there is no straightforward means of moving forward or backward within a set of documents, or indeed sometimes even to return to the Intranet home page. The overall look-and-feel of the Intranet needs to be addressed. There should be a minimal corporate identity. It is vital that the Intranet has an identity that is substantially different to the Internet web site and, in order to encourage staff take up of the service, the look-and-feel should have a fun element, at least to begin with. This will also assist staff who have regular contact with members of the public to differentiate between internal and external information 3 Web Content and Online Communications Review INTERNET WEB SITE These comments are based on the Internet site design in use until 21st December 2001 when a revised home page and a new site A-Z Site Index were introduced to improve site navigation. The content, design and depth of information available on the web site is altogether much better than the Intranet. This is only to be expected, but much needs to be done to develop the site into a useful information resource for the community, and as a self-promotion tool for the city as a whole. Unhelpfully, navigation of the site is reliant upon the user understanding the directorate structure of the Council, which is an unreasonable presumption to make. For this reason some very good content on site has been difficult, if not impossible, to pinpoint – for example "history of Salford". Timeliness, Validity of Content There are examples of information having been published on the Internet site which are now clearly out of date, for example, the A-Z of Council Services. This highlights the problem of only one department being responsible for the maintenance of site content. All content needs to be reviewed and where appropriate either updated or deleted. Some pages on the web site are very cumbersome and over long. There is at least one example of a web page which, when printed out on paper, uses nine A4 pages. There are a number of alternative web sites that have been developed by the Council – for example oninsalford.com, visitsalford.com and chapelstreet.org.uk. I understand that these have been developed for a number of reasons but ultimately each site detracts from the overall value to the community of the principal salford.gov.uk web site. Each new web site created serves to dilute the perceived value of the salford.gov.uk web site to the community, because we are spreading the breadth of content/services available across numerous sites, instead of focussing on a one-stop shop delivery channel. Since it is now impossible to reverse this process we should concentrate upon developing the principal web site such that it becomes a recognised and useful information resource for the community. There is no reason why the separate web sites should not be incorporated into the principal site over time. The new corporate communications strategy (due end March 2002) must include our recommendations on the use of separate web domain names and provide guidance to directorates, both of which are discussed later in this document. 4 Web Content and Online Communications Review Enthusiasm for Change In common with the Intranet site there is widespread enthusiasm for the development of the web site into a truly useful community information resource but this is currently not possible because self-maintenance by individual departments is not available. In short, there is 100% reliance on IT Services to collate and publish – and maintain - content. Web publishing is thus the biggest issue for the future development of the web site. Devolved web publishing ("content management") needs to be introduced as soon as possible. Look-and-Feel The current design is actually quite good, but the black background is depressing, the burnt red navigation bar is quite sombre and hyperlinks are not underlined. Site navigation is loose and inconsistent. Our principal Internet web site must carry a strong corporate identity, whilst recognising the diverse needs of different directorates and target audiences. It is vital that the web site presents a strong, coherent identity that reflects the City Council. This assists staff who have regular contact with members of the public, helping them to differentiate between external and internal (Intranet) online information. INTERNET ACCESS Not all staff have Internet access. There appear to various reasons for this, some historical, some financial and some possibly based upon a lack of understanding by senior management of tools that are available to effectively manage Internet access by staff. Providing Internet access to our staff enables them to utilise numerous information resources in the public domain which are either difficult or costly to access via normal channels – for example, information from central government departments, other local authorities, online directory enquiries (significant cost saving potential), postcode lookup, environmental hazard audit searching, Land Registry, etc. All web content available to City Council users is controlled by a product called Websense, which is maintained by IT Data Communications. Websense can limit Internet access, and - provided that appropriate policy guidance is in place to support employee Internet management - there should be no call for alarm by senior management. However, Websense needs to be administered more effectively than at present – this is discussed in more detail later. 5 Web Content and Online Communications Review GLOBAL E-MAILS There are almost daily examples of inappropriate "global" mail messages being sent to all users in the organisation. Whilst the number of users permitted to do this is fairly restricted, content of such messages should be published on the Intranet not sent by e-mail. E-MAIL AND INTERNET USAGE POLICY There is a Policy in place, which was revised in summer 2000. The document does not, though, take account of recent Human Rights legislation and needs to be revisited. 6 Web Content and Online Communications Review TERMINOLOGY FOR ONLINE SERVICES Anecdotal evidence suggests that individuals get confused between the differences between "Intranet" and "Internet" or between "web sites" and "web pages". Mention "Intranet" to someone and they are likely to assume that you're speaking about the web site, and vice versa. To counter this, one needs to devise a name for either one or both services. We should hold an internal competition to get suggestions for a name for the Intranet, and perhaps use "SalfordWeb" for the web site (also consider registering the selected name as a trademark). Further, and to stimulate a sense of corporate togetherness and ownership, it is important to educate users, publishers and senior management/members to the concept of a single web site for the organisation. The easiest way to achieve this is to determine that salford.gov.uk is "the web site" and individual directorate's mini-web sites are either "collections of web pages" or "information collections" or some other euphemism. It is the expression "web site" that is most misleading and must be avoided if at all possible. Far better to tell someone to "look at Environment's web pages" than "look at Environment's web site". Recommended: define and communicate terminology to be used by all staff and elected members. 7 Web Content and Online Communications Review WEB PUBLISHING Web publishing is the key to the ultimate future success of our Intranet and Internet web sites. Present situation The vision Devolving ownership to directorates Authoring strategy Organisational impact Human resources Financial investment PRESENT SITUATION Content is created by originating users and given to IT Services by e-mail, floppy disk or on paper. The text is transferred to Microsoft FrontPage and thence published to the Intranet or web site as applicable. Individual business areas do not have the ability to publish direct to either site. Specifically, for the web content published is added to a FrontPage template that follows the web site's look-and-feel and an appropriate navigation bar is added to the left column of each page. On the Intranet, new content is published using FrontPage but no definitive page template or look-and-feel is applied. There are many instances on the Intranet of pages that carry only a City Council logo and a link back to the home page. There are other examples where a completely different identity is given to the content – which, whilst far from unacceptable, indicates a lack of coherent publishing strategy. The amendment of content on each site requires the relevant page to be re- loaded to the appropriate online service by IT Services. There is thus a requirement for the originating department to contact IT and for IT to undertake the amendment activity. The limited publication process is further complicated by a requirement to use a single computer located in the R&D area as a result of restrictions imposed by IT Data Comms. THE VISION It is proposed that we implement a process whereby nominated users in individual directorates are able to publish direct to either the Intranet or web site 8 Web Content and Online Communications Review from their own desktop using Microsoft Office. This can be achieved by utilising the pre-existing networked drive/file service in conjunction with a proprietary off- the-shelf web publishing application such as Transit Central™. Microsoft's FrontPage is not suitable for a devolved web publishing deployment. Transit Central (TC) enables an administrator to set up templates that recognise the characteristics of, for example, a Word document. TC then publishes the same Word document (after automatic formatting as a web page) to an Intranet or web site (or both) wrapping a "corporate" look-and-feel around the new page. Differing levels of automation and tailoring are possible. One of the key benefits of Transit Central is the fact that authors continue to create content using familiar tools. Documents created in standard business formats such as Microsoft Office are the source material for the site. Although authored for print use, TC is able to optimise these documents for online use. This is known as single-source publishing. With single-source publishing one original document is the governing authority but it can have many "looks" and purposes in an organisation. TC can be used to repurpose the content for each audience (eg Intranet and Internet) and use. Single-source publishing is a very different approach from models where authors creating a document are responsible for anticipating a web look, storing multiple sources and converting to or "saving as HTML". Manual conversion of content to HTML is not only tedious but creates a fundamental content management problem. The hand-tweaked HTML version tends to become a separate source document rather than simply a rendition of the original. Each change in content made by the author needs to be re- implemented in the HTML version, and for minor changes the effort may not seem worth it. It's easy for web content to quickly become out of date and out-of- sync with the authored source. Furthermore, when documents are added using this process, navigation links to next and previous pages, and from reference documents such as tables of contents must be manually updated. Transit Central eliminates the costs associated with manual updates. The philosophy behind TC is that content should be maintained from a single source, that is, in the authored format, regardless of the form of output. Then changes in the content need only be made once – by the author – allowing more timely updates of the web-published version and clarifying "ownership" of the content accuracy. Print and web versions of the content stay in sync. Moreover this shifts the burden of web publishing away from the present web team bottleneck and back to the authors. But the shift is subtle. Authors are completely shielded from HTML and continue to work in their standard editing applications. 9 Web Content and Online Communications Review TC repurposes content for online use. Customisable templates provide an administrator with: Complete control over font sizes and colours, paragraph formatting, navigational constructs and buttons, and the inclusion or suppression of content. The opportunity to transform and optimise content for on-screen delivery in standard browsers. The ability to chop information into screen-size chunks (useful for large procedural manuals, for example). A consistent look-and-feel of related web pages. Multiple web presentations of the same original document for different audiences, or to provide unique layouts for viewing and printing. A fast and easy way to maintain navigational links, tables of contents, and indexes when source documents are updated. An easy and painless way to update web pages, so they remain in sync with source documents. The administrator sets up an individual author and allocates a directory on networked drive where documents for publication can be placed. TC, working rather like a sausage machine, picks up the raw material periodically, and pushes out at the other end a web page that mirrors the source document (including images) but formatted for the web and with site navigation and design added automatically. The page is published to the site and placed in an identical directory. This means that the author can set up multiple web pages, all linked together, in advance of publication, and without any reference to the administrator. Devolving ownership to directorates Implementing a web publishing solution such as Transit Central will provide individual directorates with the ability to own and publish their web content – whether for the Intranet or for the web site. Appendix 2 contains links to two collections of web pages produced by a local authority using Transit Central. Overall site management (site design, navigation, etc) is managed centrally by an administrator. The simplicity of the process must be paramount – for both author and administrator. Thus this process will allow IT Services to concentrate upon developing interactive web applications for use on either online service, and the content manager and his team to manage overall site content management, maintain high level site navigation and other strategic corporate web-related projects. 10 Web Content and Online Communications Review Authoring strategy A staged rollout is preferred. We should to start developing new content using the tool with several carefully selected pilot users such as the Press Office, Social Services and Council Tax, in addition to high-level navigation, etc. Working with one or two business areas to enhance the publishing environment is important for all parties: this encourages the individual area to take advantage of their trailblazer role, and generates a wealth of user-publishing experience than can be cascaded to new authors as the rollout progresses. Leading by example, publishing good (and different) content will lead other directorates and potential authors to come on board. The new authors will learn much from the best practice guidelines established by the trailblazers and, by the time they're allowed to publish themselves new authors will be keen to compete. This model works equally well for both Intranet and web site, though the web site content will need to be more carefully planned and co-ordinated in liaison with the web content manager. Organisational impact As British society becomes increasingly web-orientated, a government not on the web will become less and less visible, and its central position in social networks will decline. If government becomes less prominent in society's information networks it will have to rely instead on the much more expensive tools of authority, finance and government organisation to accomplish tasks. Because of the demand for government information and services over the web, we need an affordable web publishing solution that can be deployed quickly and doesn't require a large implementation programme. Well-established local government web sites become a repository for local information and it is not unusual for a site to have in excess of 10 or 20,000 web pages. Hampshire County Council's web site has over 750,000 web pages, many of which are directly sourced from a 5,000,000 page Intranet. The City Council's existing IT resource arrangements for day-to-day content management simply couldn't support the sheer volume of content that could be generated by directorates just to meet central Government targets. Culture Change An organisational cultural change is required to encourage individual directorates to take ownership of their own web content, rather than to delegate responsibility to IT Services. Devolving web publishing will help the directorates to address the challenges of meeting the target of 100% electronically-enabled services by 2005, to keep published content fresh, easy to manage and easy to retrieve, and to continually innovate with new content to address current business challenges. 11 Web Content and Online Communications Review The Intranet will expand our ability to make a range of business information more accessible to staff and allow costs to be cut, efficiency improved. Key applications could include human resources (employee self-service), cutting administrative costs, providing a front-end for databases and other transactional applications, and for providing internal access to the organisation's web sites. Each directorate thus makes service information as accessible as possible in order for the citizen to make good, informed decisions. Internally, both Intranet and web site will provide a rich resource of current and archived material which is readily accessible to users. Human resources Individuals in directorates will need to be identified who can assume the role of publishing author as an adjunct to their existing role. In certain areas it may be desirable to have a dedicated resource, for example Social Services. The simplicity of the publishing process will mean that a minimum technical skill level will be required and this can be reflected in the grade of staff members involved. However, careful consideration must be given to individual author selection. It is important that the contributions that authors make to a directorate's communications' channels via their web pages are properly recognised. The role and responsibilities involved should be reflected in the staff member's job description and taken into account at annual performance reviews. The precise operating conditions would need to be defined and agreed prior to rollout. For example, some departments may wish to adopt a workflow process where content must be sanctioned by a supervisor (an "editor") before it can be published online. Financial investment The cost of web publishing solutions varies enormously. Subject to confirmation that the existing hardware and network infrastructure is adequate, the solution proposed – Transit Central – can be deployed for £9,500 including set up consultancy costs. The cost of implementing the web publishing solution should be measured against the potential cost savings that can be made by making information available via the Intranet or Internet. Substantial cost savings can be made by encouraging citizens and enterprises to seek information and conduct dealings with us in lower-cost ways. Once web provision has been made, the marginal cost of someone accessing our web site is virtually zero, while the marginal cost 12 Web Content and Online Communications Review of handling letters, answering telephone calls or front office visits are considerable. Web technologies generally involve modest investment outlays in relation to other administrative costs which they can displace. They also lend themselves to an evolutionary "build and learn" approach, where the risk of large-scale mistakes apparent in some public sector IT projects is greatly reduced. Recommended: implement web publishing solution, adopt authoring strategy 13 Web Content and Online Communications Review WEB DESIGN Intranet Internet web site INTRANET The look-and-feel of the Intranet site needs to be distinctively different from the Internet web site. This aids user recognition of whether or not information viewed via the browser is in the public domain. Encourage user buy-in and regular usage Since there is little usage of the Intranet other than the noticeboard, phone book and jobs bulletin at the present time, an effort needs to be made at promoting use of the Intranet by staff members. This could be partially achieved by implementing a "fun" look-and-feel design accompanied by an image gallery of complementary images and icons that can be used by directorate publishers on their own pages. Consideration could also be given to publishing a syndicated daily cartoon feature. This would involve a subscription cost but it would encourage users to log on to the Intranet each day. Although expensive at $250 per month, the Dilbert cartoon strip serves a double purpose – a light touch to start the day plus an underlying management or training message. Other, probably cheaper, syndicated cartoons are available. Over time, the cartoon could be dropped altogether. In order to accommodate variations in content between directorates, the design of the Intranet needs to be quite simple. A standard navigation banner at the top of the page and management information at the foot of the page would suffice. Colour coding to denote individual directorates or subject matters might be considered. 14 Web Content and Online Communications Review Within a corporate look-and-feel design framework, directorates must be allowed to determine their individual Intranet identities. A sense of friendly rivalry between individual publishers and directorates will ultimately encourage a stimulating Intranet site with variations in designs and presentations, one publisher always trying to outdo another! Design Strategy A two-stage design strategy is proposed. To get initial buy-in and user take up, the site designs needs to be relaxed and fun. Thereafter, it will probably be desirable to make the look-and-feel rather more business-like, possibly retaining some of the original "fun" images for continuity. Recommended: adopt fun then business-like design strategy proposed INTERNET WEB SITE Guidelines from the Office of the E-Envoy are expected to be issued during 2002 that will lay down the rules for the design of local government web sites. Corporate Identity The look-and-feel of the Internet web site is, and must remain, very corporate. The identity must reflect the corporate identity and signage of the City Council so that the web site becomes an extension of existing information and service channels of the authority. In order to accommodate variations in content between directorates, the design of the Intranet needs to be quite simple. A standard navigation banner at the top of the page and management information at the foot of the page would suffice. Within a corporate look-and-feel design framework – which must be endorsed at a high level (preferably the Chief Executive and/or the Leader) – directorates should be allowed to determine their own web identity, perhaps by use of colour coding or a distinctive style for each of their pages. The result must be that the web visitor recognises that they are visiting the web site of Salford City Council regardless of the type of information they are viewing or where on the web site they may be. Standards for presentation of information on the Internet will be published and must be followed. The web content manager acts as adviser and enforcer on the standards on behalf of the Chief Executive. It is thought probable that the central Government guidelines will encourage (if not insist) that all local authorities adopt a site design akin to ukonline.gov.uk – but opinion about this concept at local authority level differs considerably. There is a strong case for local authorities to maintain their own local identity, and the guidelines are expected to be contested strongly. 15 Web Content and Online Communications Review The web site published by Camden Council – which is taking an active role in the local government web site design guideline consultation – currently bears no resemblance at all to UK Online. It has a clear Camden-corporate identity. Design Strategy It is proposed that a two-stage design strategy be followed. Firstly a cosmetic modification to the existing design is implemented taking account of the need to freshen the site, improve navigation and make general site content more accessible. Once central Government guidance on the issue is clearer a more general site design change can be planned and implemented, most likely one that complements the UK Online site but with a Salford identity. Recommended: adopt proposed design strategy – cosmetic modification, then full site redesign 16 Web Content and Online Communications Review REVIEW OF SITE CONTENT Review Site Content SOLAR A high level review of site content on both Intranet and Internet sites was undertaken in December. This resulted in a quick-fix change to the Internet site home page and the addition of an A-Z Index to aid user navigation. The content review revealed a quite extraordinary depth of information published on the web site that was difficult to locate easily. The validity of much information, especially the A-Z of Council Services, was highly questionable too. On the Intranet, the content review highlighted that individual directorates were publishing information that they felt served a communications purpose for their own staff – eg departmental newsletters. In consequence much of the information on the Intranet provided by directorates is really only of interest to their own directorate and of little real value to the rest of the organisation. All site content (both Intranet and Internet) must be reviewed by directorates, prior to implementation of a new web publishing tool, working with the web content manager. The imminent implementation of the tool will provide opportunities for substantial revisions or enhancements to directorate web content. In the interim, ongoing site content reviews will be conducted with individual directorates. SOLAR Both sites would benefit from having content from the SOLAR system that has been developed in isolation on an ORACLE platform. SOLAR's content should be made available – as a priority – to web site users. Improvements in the creation and management of SOLAR content (including publisher training) must be urgently considered. Consideration should also be given to changing the look-and-feel of SOLAR complement the Internet web site. It may well be feasible to integrate SOLAR and Transit Central content. Detailed investigation would be required. 17 Web Content and Online Communications Review SITE CONTENT PLANS INTERNET WEB SITE A site content plan should be agreed that would determine the priorities for published information on the web site. It is important that web development activity is linked to Pathfinder and IEG Plans, plus the shadow BPR programme. However, I recommend that the primary plan should include key information on: A-Z of Council Services with links to complementary information on the site Commonwealth Games and Salford Education (schools, lifelong learning) Economic Development and Regeneration Social Services Life Scenarios Council Tax including annual budget details Benefits Advice Press Releases Annual Performance Indicators Housing Public Notices (including planning and decision notices, tender invitations) Contacting the Council – addresses, phone numbers, "how to find us" Awards and Accolades given to the City Council. Other Salford web sites Investigations should also be made for implementing an effective search facility for the site. An outline secondary content plan is attached at Appendix 1. INTRANET Site content plans for the Intranet can be evolved once the position with regard to web publishing is determined and in conjunction with corporate and individual directorates' business objectives. The Intranet, as well as being a primary business communications and information resource should be seen as an opportunity to assist employees gain access to internal transactional applications including, over time, employee self- service (e.g., leave booking, online expense claims, sickness recording, flex time adjustments). Much will depend on the method of publication deployed, but key areas for consideration include: Improvements to telephone directory 18 Web Content and Online Communications Review Improvements to Noticeboard service (already in discussion) Organisation Charts – who does what, who's who Job Bulletins Contact Centre information services Technology how-to user advice and self-help guidance Employee self-service Intranet news service (internal and external news) 19 Web Content and Online Communications Review E-MAIL AND INTERNET USAGE STRATEGY E-MAIL PROTOCOL An e-mail protocol is recommended. Current arrangements regarding the use (and purpose) of e-mail should be reviewed, particularly with regard to "global" messages. E-mail has an important role to play in promoting internal communications and there will always be appropriate circumstances where sending a global e-mail message is appropriate. As part of the Corporate Communications strategy on internal communications, the ability to distribute global e-mails must be limited to a handful of key people (recommended: IT Helpdesk, Data Comms, Web Manager, Communications & Public Relations Manager only). Message content must be restricted to urgent messages (eg system downtime, strategic announcements by Directors). The preferred means of day to day communication must be the Intranet, with appropriate facilities provided to enable users to communicate less important issues amongst colleagues. An Intranet news service – currently under investigation - would facilitate this arrangement. E-mail and Intranet communications each have their own strengths. E-mail is, essentially, a "push" technology where the message is pushed (delivered) direct to each intended recipient. The Intranet, on the other hand, is "pull", where users access the information at their own discretion – and thus is not ideal as a communications medium where there is a need to communicate simultaneously – or urgently – with a large number of users. An e-mail protocol should also include guidance for staff on AutoSignatures. AutoSignatures convey information about a message's sender, such as a return email address, job title/department, telephone and fax numbers, and often (recommended) an organisation's web site address. Adding small amounts of text doesn't occupy much space; however, when users insert images into AutoSignatures, the file size can get out of hand. There are many examples today of people sending messages both internally and externally without any AutoSignature. Staff must be given guidance on what information must - and must not - be included on their (eg font type/size, use of images, web or Intranet site address, correct postal address including postcode, and contact telephone number). ACCESS TO THE INTERNET FOR ALL STAFF The Modernising Local Government agenda means that we need to encourage our staff to get comfortable not only with technology but also the facilities 20 Web Content and Online Communications Review available to the citizen. Our staff are our best ambassadors for promoting e- Government and Salford City Council's online services. All staff should be allowed to have access to the wealth of resources available on the Internet. Web development generally can be hampered by staff not having Internet access – particularly by not being able to see their own organisation's web sites while at work. A product called Websense controls all web access for City Council users. This is a proprietary product, currently administered and managed by IT Data Communications, that filters inappropriate web sites according to criteria set by a local administrator. Websense provides the ability to give differing levels of Internet access to different types of user – even at different times of the day. Provided that effective Internet usage policies are in place, all staff can have Internet access and local managers' concerns about potential abuse assuaged. At the very minimum all staff should be allowed to access all authorised Salford City Council web sites – and preferably all local and central government web sites. As employees work longer hours, the Internet offers a convenient way to accomplish personal tasks during the work day. While workers value employers placing limits on personal web use, they also appreciate the flexibility to access appropriate sites for reasonable amounts of time. Flexible Internet management – achieved through fair Internet access policies and balanced filtering solutions such as Websense – enables organisations to manage professional vs. personal employee web use. Day to day administration of Websense needs clarification. Recommended: restrict global e-mail capabilities severely, adopt an e-mail protocol, and provide managed Internet access for all staff, possibly administered by the web content manager 21 Web Content and Online Communications Review MARKETING PLAN There has been minimal promotion of the Internet web site in the past. A marketing plan is desirable to promote the web site. Any marketing plan must, though, take account of developments taking place on the web site, either new information collections or a site redesign. Further, it must be consistent with, and supported by, the corporate communications strategy. Directorates must be encouraged to publish their web site address on any promotional materials produced in print, and press releases should carry the addresses of web pages relevant to the story context. A promotional leaflet or give-away to promote the web site should be produced. A leaflet would demonstrate what the site can do for the individual. There is little point in doing this, however, until site content and navigation has been improved. We can then use the opportunity to demonstrate yet more evidence of Salford's e-Government online objectives being delivered for the ultimate benefit of the citizen by proactively promoting the web site. Further initiatives, such as a regular column or feature in Salford People, should be considered as the web site develops into a truly useful community information resource. Recommended: encourage directorates to publish their web site addresses, produce printed promotional material when appropriate to do so, explore other opportunities for web site promotion. CORPORATE COMMUNICATIONS STRATEGY The embryonic strategy must recognise the contribution to internal and external communications that the Intranet and web sites can respectively make. The strategy should mandate: That all printed documents for the public domain must carry salford.gov.uk web site address, regardless of directorate. That all official publications produced in print should appear on the web site as navigable web pages, conforming to the corporate identity guidelines. In the short term, a PDF document would suffice but this should only be regarded as a quick-fix solution. That new web content should, unless exceptional circumstances apply, be published only on the salford.gov.uk web domain and in accordance with (to be) published information standards. Exceptions to be agreed on a case-by- 22 Web Content and Online Communications Review case basis with the web content manager in consultation with the Chief Executive. That authorised Salford City Council web sites that do not reside on the salford.gov.uk domain are permitted to follow their own style and identity. However all sites must carry City Council branding which incorporates a hyperlink to the main salford.gov.uk home page. This mandate should be applied retrospectively to existing web sites. Recommended: the proposed conditions be included in the new Corporate Communications Strategy. HUMAN RESOURCES – WEB CONTENT MANAGEMENT The Intranet and web sites have been developed and were managed on a day to day basis by the IT Research & Development team under David Hunter. Following my appointment as web content manager in November 2001 day-to- day management of the sites has passed to me, with updates to the site being undertaken by members of David's team as required. We jointly propose that two members of David's team should be seconded to me for a period of six months to form the "corporate web team" within Customer Services. The team would have responsibility for day to day management of the Intranet and web sites, supporting authors and editors (including training where required), maintenance of top level navigation web pages, site design and undertaking significant web projects such as members' pages, consultative documents, etc. The team members would work actively with all areas of the authority to generate new content ideas for both sites, assuming a corporate advisory role as required. Strategic IT activities including the wider e-Government agenda and infrastructure developments – plus additional web content support where required - would continue to be resourced and managed by David Hunter. The manpower resource should be re-examined after six months to establish what more permanent arrangements are desirable in the light of experience and web publishing developments. Recommended: Establish a corporate web team - initially upon secondment - to assume an advisory and bureau service for the Council's directorates and elected members. Review after six months. 23 Web Content and Online Communications Review APPENDIX 1 SECONDARY CONTENT PLAN FOR SALFORD.GOV.UK Art & Culture [Awards & Accolades] [A-Z of Council Services] Best Value Budget Can I see the file? Right of access to Council information Children – including Childcare Provision Churches and Religion [Commonwealth Games] Community Organisations Community Plan Complaints: how we deal with them Council Business – minutes, agendas (SOLAR) [Council Tax] Councillors Country Parks Crime and Disorder Strategy [Directions/Location Map] Disability Information Economic Development e-Government Election and By-Election Results Emergency Planning Equal Opportunities Fire & Rescue Service Frequently Asked Questions Health & Care Highways: roads including planned roadworks and gritting History of Salford City Council (and its predecessors) Homelessness How do I find what I'm looking for? [how to use this web site] Inward Investment Job Vacancies (including an online application form) Landscape Design Library Services [Life Scenarios] [Lifelong Learning] Links to other web sites Local Employers Local Partnerships Moving to Salford Museums & Galleries 24 Web Content and Online Communications Review Parks & Gardens [Press Releases] [Public Notices] Public Transport Regeneration Projects Registrar Services (Births, Marriages and Deaths) Road Safety Role of the City Councillor Salford City Council: how it works Salford Placenames and their meanings Salford Quays School web sites Schools Shopping Site Feedback Form Social Inclusion Social Services Strategic Partnerships Street Lighting The Lowry The Mayor Trading Standards Travelling to Salford (including Where is Salford? with map) Visitor Attractions Waste Collection Waste Recycling Web Links Web Standards [What's New?] [Who to contact] Working in Salford Youth Service Items in parentheses "[ ]" have already been created 25 Web Content and Online Communications Review APPENDIX 2 ADDITIONAL BACKGROUND RESOURCES Websense Employee Internet Management http://www.websense.com Transit Central www.avantstar.com/transit.htm Reference web pages created using Transit Central Hampshire County Council – Best Value (all pages below home page produced using TC) www.hants.gov.uk/bestvalue/ Hampshire County Council – Budget 2001/02 (online version of printed budget leaflet enclosed with all district councils' Council Tax bills in March 2001) www.hants.gov.uk/TC/budget2001-02/budtop.html 26
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From The Collaborative International Dictionary of English v.0.48 [gcide]:
Perversion \Per*ver"sion\, noun [L. perversio: cf. F. perversion. See {Pervert}.] The act of perverting, or the state of being perverted; a turning from truth or right; a diverting from the true intent or object; a change to something worse; a turning or applying to a wrong end or use. "Violations and perversions of the laws." --Bacon.
From WordNet (r) 3.0 (2006) [wn]:
1: a curve that reverses the direction of something; "the tendrils of the plant exhibited perversion"; "perversion also shows up in kinky telephone cords"
3: the action of perverting something (turning it to a wrong use); "it was a perversion of justice"
The dictionary definitions are retrieved from a local copy of two of the open source DICT dictionaries. Click here for the database copyright information. DEFINE.COM is registered as an educational NONPROFIT corporation. We aim to please around here. We believe in using positive reinforcement to get things done. We make suggestions that are intended to make life more enjoyable. We think about efficiency, automation, security, PRIVACY, social and ecological responsibility and positive HUMANITARIAN ethics and VALUES. We are benevolent. DO NO HARM is our motto.

subset: commoncrawl


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Dave Scott
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Chatting with Justin Hayward
by Iris Harrison
posted Apr 23 2014 4:03PM
Justin Hayward of the Moody Blues will be performing at the Aladdin on June 10th. It was a pleasure to talk with this legend.
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to enjoy the interview! ~Iris
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lovely to hear you
Thank you, Iris, for this interview with Justin. A pleasure to hear his "casual" gentleman-like voice answering your pointed, kind questions. Talk about time travel, I felt I was right there in the studio this morning. I hail from West Virginia, so the chances of my being in Portland to see him is nil. But as long as you provide chats like this I don't mind. God bless from our mountain, Elizabeth
nicely done
One of the nicest interviews and you didn't ask how he wrote NIWS!! Bless you. So nice you stuck with his own album which is stunning and he seemed genuinely interested and pleased to be speaking with you and he isn't always that easy LOL. Thanks!
best interview ive heard with justin
really really enjoyed your interview. great questions and wonderful answers.
Thanks for the lovely comments!
Thank you all for the great feedback. I try and not make the interview the usual stuff, but something I would chat with an artist about over a cup of tea. I appreciate this very much.
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Palestinians extinguish fire from the car of Ahmaed Jaabari, head of the military wing of the Hamas movement, the Ezzedin Qassam Brigades, after it was hit by an Israeli air strike in Gaza City on November 14, 2012. The top Hamas commander Ahmed al-Jaabari was killed in an Israeli air strike , medics and a Hamas source told . Photo: AFP
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The best pictures from the international wire services as chosen by the Picture Editors at the Sydney Morning Herald. Follow us at ...
Germanwings Airbus A320 crashes in French Alps
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This artwork is not for sale.
- 1812
- 10Favorites
Art Description
Painting: Oil
Size: 36 H x 48 W in
Slow breathing: Sold
Prints available: http://www.etsy.com/listing/70032536/slow-breathing-large-print-with-mat
Keywords: beach, pool, swimmer, underwater, female
More By Samantha French
You Might Like
Comments (3)
inspiring ! I'm planing a mermaid paintig with a similar figure/ situation
Liked your painting a lot. please send me sizes...
Israeli artist Michal Fuhrer


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20% off Dinnerware
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Crowning the Homecoming royalty
Dickinson High School senior Madi Steier, middle right, reacts to winning homecoming queen on Friday at the Biesiot Activities Center. Gabe Dschaak, left, won homecoming king. Austin Mack, the cardboard cutout, was unable to attend the homecoming ceremonies because he's playing in the Class A state soccer as part of the Bismarck Century team.
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Alabama Cop Fired After Video Slamming Indian Grandfather to the Ground
by Aura Bogado on February 13 2015, 12:30PM
Madison officer Eric Parker also faces assault charges.
Topics: Criminal Justice, /NOW
Alabama Cop Fired After Video Slamming Indian Grandfather to the Ground
by Aura Bogado on February 13 2015, 12:30PM
Madison officer Eric Parker also faces assault charges.
Topics: Criminal Justice, /NOW
Indian Grandfather Nearly Paralyzed After Police Encounter in Alabama
by Aura Bogado on February 11 2015, 3:13PM
The officer involved has been placed on administrative leave.
Topics: Criminal Justice, /NOW
'Saturday Night Live' Criticized for Bobby Jindal Skit
by Jamilah King on April 14 2014, 11:19AM
SNL is once again in the hot seat for its impersonation of an Indian-American celebrity.
Topics: Culture
Indian American Comedian Celebrates Success by Pointing to a Few Failures
by Jorge Rivas on September 24 2012, 3:40PM
Hari Kondabolu, a comedian and writer on "Totally Biased," says it's a great time to be Indian American. Unless of course, you piss him off.
Topics: Arts & Culture, /NOW
Johnny Depp Made Honorary Member of Comanche Nation
by Jorge Rivas on May 30 2012, 2:33PM
When producer Jerry Bruckheimer released a photo of Johnny Depp in costume as Tonto for this summer's upcoming blockbuster The Lone Ranger they both received a lot of criticism for what many called an exaggerated and inaccurate rendition of the Comanche Indian he's suppose to play.
Topics: Arts & Culture, /NOW
Canadian and Alaskan Indians Show Shell Execs Why Tar Sands Are So Bad
by Jorge Rivas on May 24 2012, 5:21PM
On Tuesday an indigenous delegation from Canada and Alaska presented Shell's Chairman and Board with a report detailing the human and ecological rights violations they say the company's operations have brought to their communities.
Topics: Environment, /NOW
U.N. Official Recommends U.S. Return Mt. Rushmore to Sioux
by Jorge Rivas on May 10 2012, 5:03PM
A United Nations human rights official has recommended the U.S. turn over control of lands considered to be sacred to Native Americans, including the site of the Mount Rushmore National Memorial.
Topics: Arts & Culture, /NOW
How a Staple of Americana Became the Indian American Dream
by Greg Varner on April 27 2012, 9:00AM
In a new book, sociologist and Smithsonian curator Pawan Dhingra explores the successes and challenges that emerge when immigrant entrepreneurship came to dominate an industry as "American" as apple pie.
Topics: Arts & Culture


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Posts on Portfolio Hedging
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Self Serve Portfolio Hedge - Execute NowOct. 2, 2014 • MIEDF
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text:
|30 gauge PVC bladder 840 denier fully enclosed nylon cover
|Number of Riders:
|63 x 70 in
|Manufacturer Warranty:
|1 Year
Description: Radar The Chase Lounge One Person
With all the speed and excitement of a tube and the comfort of a lounge chair, the Radar The Chase Lounge One Person is sure to be the slickest ride on the water this summer. Designed for one rider to ride in the ultimate comfort, the Chase Lounge has a neoprene seat and back rest that allows you to sit up while you ride and take advantage of the built-in armrests and twin cup holders. Perched on the over-sized riding platform and moving fast across the water, with this speedy throne you will be the king or queen of the lake this season!
Key Features of the Radar Galaxy Tube:
- Tow attachment
- Elbow and knee neoprene padding
- Molded neoprene knuckle guards
- 30 gauge PVC bladder
- 840 denier fully enclosed nylon cover
The Chase Lounge
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text:
You may be unfamiliar with the work of Pinky Winters, but with resolute confidence in the exquisite music contained on this disc, I believe you will join the hundreds of musicians and others singers who have been her staunchest admirers for many years, in spite of the fact that so few of her precise interpretations have been heretofore readily available. This is a voice which will enchant you for now and evermore."
Jazz vocalist Pinky Winters recorded one album in the 1950s, another in the 60's, then married and retired from the cabaret and jazz club circuit. Today copies of both those highly regarded out-of-print LP's command many hundreds of dollars apiece on the record collectors' market.
Since the 1960s, Winters has surfaced in the recording studio only three times. But each appearance has proved worth the wait. In 1985, she cut Let's Be Buddies" (Jacqueline Records); in 1994, This Happy Madness"; and last year saw the release of As Long As There's Music" (Koch Jazz), a collaboration with pianist Lou Levy, and the Netherlands Metropole Orchestra. It drew the following words of praise from The Jazz Review":
"Pinky Winters, at ease with the large band, [is] warm, and swinging."
Her 1994 Verve release This Happy Madness" received rave reviews, including the following from France, where the album charted:
"She has now taken flight so that nothing can stop her" --Nord-Matin
"A revelation in vocal jazz" -- La Voix du Nord
In his review of the L.A. Jazz Los Angeles Jazz Institute Winter 2000 Christmas program, Don Heckman, in the Los Angeles Times", deemed Winters "talented and too little-acknowledged." The late Leonard Feather in the same publication wrote that Winters "can scarcely fail to please the jazz-trained ear."
And from Japan comes this: "Considering Winters' talent, her scarcity of recordings simply doesn't make sense." Nobumasa Takai --- liner notes for the CD reissue of Pinky".
For many years now, the esteemed British pianist-concert hall and film soundtrack composer ("Billion Dollar Brain", Murder on the Orient Express", Far From the Madding Crowd") Richard Rodney Bennett has wanted to record with Winters (for her, the feeling has been mutual). Until now, though, their schedules, along with geographical considerations, have worked against such a summit meeting.
Now, however, Los Angeles' Cellar Door Records is proud to announce that the long-awaited encounter has taken place, and with award-winning engineer Peter Granet on board, Winters and Bennett have recorded a CD titled Rain Sometimes" - Cllr101. Release date is 11/15/02
The CD features Winters and Bennett performing: "Why Can't I," "Let's Take the Long Way Home," "Put Your Dreams Away," "Rain Sometimes," "The Lamp is Low," a new Dave Frishberg-Johnny Mandel composition, and seven others.
If you would like further information about the recording, go to www.pinkywinters.com.


text:
Dr. Stephen D. Burstein, MD
Neurological Surgery
- 600 Northern Blvd Ste 113
Great Neck, NY 11021
- 2 Locations
- (516) 478-0008
Dr. Stephen D. Burstein graduated from the SUNY Downstate Medical Center College of Medicine in 1958. He works in Great Neck, NY and 1 other location and specializes in Neurological Surgery. Dr. Burstein is affiliated with Eastern Long Island Hospital, Franklin Hospital, Long Island Jewish Medical Center, Mercy Medical Center, North Shore University Hospital, South Nassau Communities Hospital and Winthrop University Hospital. He speaks English, Italian and Spanish.View More
Gender: Male
Languages Spoken: English, Italian, Spanish
Neurological Surgery
Medical School: SUNY Downstate Medical Center College of Medicine; Graduated 1958
*This physician has multiple office locations. See Office Information for details.


text:
"The card was a high quality paper and turned out better then we imagined. Perfect way to share the announcement of our new daughter with friends and family."
"Loved that this announcement covered both our new address and our new baby! Just wish it could be customized with a different color such as purple instead of just pink."
"This card was simply beautiful. We received compliments from everyone who got the card. I was so impressed how quickly we got the product. I was expecting it to arrive a week after ordering but got it in few days."
"Everything was perfect about this card... Colors, design, photo and paper quality... It was flawless. I ordered the cut-out design and it was gorgeous! I only gave 4 stars for delivery because I wish the production time was a little quicker, but overall this is a great product from a great company! Would highly recommend to anyone!"
"The colors were so vibrant and bright, and the options for text color and font style matched so well. The photo clarity was not as clear as I would have liked but it could have been due to the original photo submitted, it is hard to say. Overall, a really sweet looking announcement."


text: http://forum.xda-developers.com – There's no hardware keys to press on the OUYA to get it to boot into fastboot/recovery mode. They seem to think it is a tiny minority that they shouldn't have to care about, but I don't especially feel like bricking my device. I figured I'd try to drum up a little more support on XDA. Make your voice heard here: http://forums.ouya.tv/discussion/1380/recovery-mode/p1 (HowTos)


text:
"I believe that all these technical issues, although perhaps more extensive than NASA has as yet acknowledged, are all solvable,"
Related quotes
"Marta Bohn-Meyer was an extraordinarily talented individual and a most trusted technical expert and manager at NASA."
"The testimony we've heard has been depressing, totally depressing. NASA has an image of overcoming challenges that are preventing humankind from going into space. It seems that NASA has been unable to overcome the challenge of good financial record-keeping."
"The current situation has put an incredible stress on the men and women of NASA. Mr. Tito does not realize the effort of thousands of people, United States and Russia, who are working to protect his safety and the safety of everyone else."


text: Hello out there! We've arrived at OKW. I know, I'm SSRmonkey, but we wanted to explore a new resort, so we're at OKW for the week. We stayed in Jacksonville last night and got into Orlando this morning. We hit up Wetzel's Pretzels for our traditional first meal. Today, Dad and I shared a Glorious Garlic pretzel which is really a cheese pretzel with garlic salt on it. It was delicious. Mom and Koala shared their usual (boring) regular pretzel, but to each their own, they like sticking with the usual. We checked in at OKW--Koala flipped out. We didn't tell him that we weren't staying at SSR until we pulled into OKW. He's a creature of habit and we didn't want to listen to his whining the whole 17 hours down in the car. After we saw the sand castle slide at the pool he calmed down and thought this might not be bad after all. Then we got to the room (a studio) and he saw that we have our own separate bed. No more complaints. He's excited., especially after Mom and Dad got him some Lucky Charms cereal at Wal Mart. We are all set now. Now I think it's time for the pool and then we'll get some dinner and head to MK for the evening. It's open until 2am, so we'll see how late we can stay up. I snuck some Red Bull into my suitcase, so I'm good to go. (I'm not allowed to have Red Bull because you can imagine what all the caffeine does to me. Diet Coke is bad enough, but give me a little Red Bull and I really do think it gives me wings. Watch out TinkerBell--I'm going to give you a run for your money on the zip line tonight.) I know this picture is of two kissing swans, and that's a little awkward for me and Koala, but I thought I would share the towel art. Time to work on my tan.


text: photo courtesy of qwrrty/flickr.com [ Wildlife for Kids Day This Saturday [AUDIO] By Peter Christian July 24, 2012 Kids and Wildlife Day is this Saturday sponsored by Montana Fish Wildlife and Parks. Read More|Comment Category: Local News, Newsletter Tags: kids, Montana Fish Wildlife and Parks, wildlife Send to a friend! Share on Facebook Share on Twitter Pin it! Reddit This! Share on Tumblr!


text:
RALEIGH, N.C. (AP) — The Carolina Hurricanes wanted to add one top-shelf forward this offseason. They got two.
By trading for Jordan Staal and signing Alexander Semin, the Hurricanes have sent a clear message: They're in it to win — now.
RALEIGH, N.C. (AP) — The Carolina Hurricanes wanted to add one top-shelf forward this offseason. They got two.
By trading for Jordan Staal and signing Alexander Semin, the Hurricanes have sent a clear message: They're in it to win — now.
"It's easy for me to say we stack up fine, but you really don't know until you play the games," general manager Jim Rutherford said Friday. "But I will say we are a much stronger team going into the season than we have been in a long time."
Carolina continued its productive offseason this week by signing Semin, who made it almost a month into free agency before finding a new team, to a one-year, $7 million contract. That came after a draft-day trade for Staal — the brother of captain Eric Staal — and locking him up with a 10-year extension worth $6 million per year.
"Management and ownership are really investing in this team, which is always exciting news," said Jordan Staal, who was in town Friday looking for a house. "To have more depth and bring in players like that, there's definitely movement, and hopefully we can really, as players, start playing some great hockey and hopefully find a way to win."
The Semin signing brought the payroll to roughly $57 million, up about $5 million from this time last year, Rutherford said.
Owner Peter Karmanos Jr. gave the GM the financial flexibility to make the Semin deal and Rutherford said the recent spending splurge has been offset by additional television revenue and by what he called "an all-time high" in season ticket sales, though he didn't have specific figures.
"There's been a lot of excitement created," Rutherford said, "and that's going to mean new revenue."
The acquisitions of Staal and Semin address the team's stated offseason objective of adding scoring punch. But there was a side benefit to those moves, plus their legitimate pursuit of free agent Zach Parise and their attempts to trade for Rick Nash. Taken together, they seemed to state to the rest of the league that the small-market club is serious about winning.
"Certainly, the fact that we are now going out and paying a free agent $7 million is making a pretty strong statement about where we feel our team's at," Rutherford said, "and where we think we can go."
Continue reading this story on the...


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H. Dean Hosgood III, Luoping Zhang, Xiaojiang Tang, Roel Vermeulen, Zhenyue Hao, Min Shen, Chuangyi Qiu, Yichen Ge, Ming Hua, Zhiying Ji, Senhua Li, Jun Xiong, Boris Reiss, Songwang Liu, Kerry X. Xin, Mariko Azuma, Yuxuan Xie, Laura Beane Freeman, Xiaolin Ruan, Weihong Guo, Noe Galvan, Aaron Blair, Laiyu Li, Hanlin Huang, Martyn T. Smith, Nathaniel Rothman and Qing Lan Occupational exposure to formaldehyde and alterations in lymphocyte subsets American Journal of Industrial Medicine 56
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text:
Myth Busted
Last posted
Jan 28, 2013 at 11:50AM EST.
Jan 27, 2013 at 03:42AM EST
9 posts from 9 users
(not really)
Why are you a mod.
Sorry bro, it's W, not 3.
Cite wrote:
Why are you a mod.
Why are you awake.
Although, Cyber isn't one to randomly post. Also, this is in General, so I don't think he's just playing on the whole "There will never be a Half-Life 3" joke.
So either Cyber's drunk, or he just forgot to list a source for this.
EDIT: Wait, that's Mister J.
…It's probably shitposting then.
Why are you a mod.
Moving to JFF until there's merit to the claim.
This looks shopped, I can tell from some of the pixels and from seeing quite a few shops in my time.
So wait…
Gaben is a fan of Brazzers?


text:
Fergus Falls Special Needs Care
4 special needs providers on Care.com. Average rate: $11.75 /hr.
Caregiver For Children With Special Needs — Fergus Falls, MN
My family adopted/brought in kids since I was 5 years old, most of them had special needs. When I was old enough I was their Personal Care Assistant (PCA) for five and a half years. The children/teens...
5 yrs of exp.
23 years old
Caregiver — Fergus Falls, MN
I have my Early Childhood Special Education degree from Minnesota State University of Moorhead. I have cared for children my entire life. I have babysat for several children at one time and I also hav...
10 yrs of exp.
23 years old
Child Care — Fergus Falls, MN
I have an Elementary Education Degree. I have previous day care experience. I have one child of my own. I am First Aid and CPR trained.
10 yrs of exp.
48 years old
Education Graduate Looking For A Full-time Summer Job. — Fergus Falls, MN
I have worked with kids from 6 weeks old to kids that are in middle school. I have worked in a daycare setting for 3 years. Recently, I got a job in a school as a paraprofessional and I work with kids...
4 yrs of exp.
25 years old
Special Needs Care Near Fergus Falls
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text:
I have a Query in hibernate which I believe is because of the VARCHAR and NVARCHAR discrepancies in the driver and MsSql discussed here Getting Hibernate and SQL Server to play nice with VARCHAR and NVARCHAR. I understand that this issue is not with Hibernate but am confused by the way hibernate deals with the code below .
When we ran the Queries below (using set parameter and without it), on a DB with VARCHAR column type for the column 'code' , we found that appending the string in HQL works lot faster that setParameter(or Criteria Query which should have been faster than HQL) .
Query createQuery = session.createQuery("from abc where code='"+substring+"'");
/*Query createQuery = session.createQuery("from abc where code=:substring");
return createQuery.list();
Please let me know how this would make a difference.


text:
Advanced Search | Shop by Brand
Draper distribute one of the widest selection of tools of any supplier. Their products are divided into three ranges, so you know exactly what level of equipment you're getting: the Draper DIY series, for entry level use, the standard Draper range, for trades & enthusiasts, & the Draper Expert range, for professional & industrial use. Draper also supply tools for the specialist German hand tool manufacturers Knipex & Elora, as well as for the global levelling tools manufacturer Kapro. Draper is a family driven business, & has continued growing under three successive generations of Drapers - ever since the company was founded by Bert Draper in 1919.
Draper are a well known distributor of Automotive Tools, & are a go to brand for mechanics, garage workers & car or bike lovers. Other big sellers include their extensive selection of Power Tools, in particular their Water Pumps, & their premium quality Socket Sets.
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Draper Expert 34mm Hi-Torq Metric Ratchet Combination Spanner
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Draper Submersible Dirty Water Pump with Float Switch 8 Metre Lift 12600 Litres Hour Max Flow 750w...
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How long before you see any relief from nabumetone?
- Posted:
- 16 Jan 2010 by hopefulat69
- Topics:
- nabumetone
|Question is Closed
|Report Mark as Favorite
Answers (1)
28 Jan 2010
This question is difficult to answer as people respond differently to medications. Clinical trials of Nabumetone involved 3 weeks to 6 months of treatment before the effectiveness was evaluated. Talk to your doctor if you are not getting the amount of relief you were hoping for. You may need to have your dose increased.
Further Information
- Nabumetone Information for Consumers
- Nabumetone Information for Healthcare Professionals (includes dosage details)
- Side Effects of Nabumetone (detailed)
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VIEWS: 3 PAGES: 2 CATEGORY: Residential POSTED ON: 10/3/2011
Unitech Crest View launching by Unitech Group at Sector 70, Gurgaon. In this project Unitech offering 2 and 3 BHK residential apartments at price 5445 per sqft. For Booking visit:- InvestInNest.com
Unitech Crest View Unitech Crest View the warm soul of Gurgaon is the imaginative creation imagine by Unitech Developer. A most important Indian real estate builder. Binding with the deal such as of Unitech Crest View constructed in the Township named Unitech Wild Flower Country is seemed parallel to a golden opportunity because Unitech Crest View new residential project has left me captivated what I can't express in my words even though I will try to make my words alive throughout my views shared down. Unitech Builder as a best sight of crest lifestyle comes complete with elite features and the very lush specifications. Now we paying attention on Unitech Crest View Gurgaon, the project is impeccably planned development in gurgaon, spread across in approximately 100 acres. The well-famed brand was still awarded with the name of "Superbrand" by Superbrands India in 2009. The Group is as well the recipient of the Builders and CW Architect Award, 2008 for being solitary of India's apex Ten Builders. Next to it, the recommended amenities for investors by this project is Swimming pool, Gymnasium, Jacuzzi , Steam room, Squash court, Tennis court, Indoor games, Television, lounge, Business centre and many more for relaxing investors and a lot of more. Moreover, Unitech Crest View at Sector-70 has let me to stand feeling more than comfortable, kept its location just closer to the Sohna Road as well as Nirvana Country over and above vicinity to Unitech South Park & Unitech Sunbreeze. So buzz on: 9717401118 USP of Unitech Crest View Gurgaon Crest View- 1. 2/3 BHK Option available 2. Located at Wild Flower Country well-connected to NH-8 & Golf Course Ext. Road. 3. Luxurious Specifications almost Fully-Loaded. 4. Limited Flats are Available. Unitech Crest View new residential property, superlative to even the very best of living, makes available the finest lifestyle- 2 and 3 BHK apartments with the covering area of 1200 sqft – 1450 sqft. Unitech Crest View apartment at the very attractive price starting from Rs. 70 lacks onwards. Besides all, Unitech Crest View Gurgaon just gated community is located just on a prominent 60 mts. Wide road which has excess from southern peripheral road and also in near proximity to national highway - 8. It promises complete privacy with a quality of living that equals the very best. This project will have lavish outdoor and indoor spaces, parks, club, swimming pool, sports facilities and shopping centres, all a short stroll away makes it the sought after address. In the very concluding words, we explain thait Unitech crest View Sector 70 Gurgaon is the Most demanding and very appealing project driven by most reputable developer antitled as developer . If you are in search of a trustworthy and under budget property, no wander more because Unitech Crest View is single such type piece.
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Worked out great for us, perfect accomodations!
Good house, good location, very pleased with stay!
Great place to stay in Springfield!
Highly recommend renting from Crystal! She is so sweet and very accommodating. She welcomed our large family and dog in with open arms. We had plenty of room inside and out. The house is equipped with most everything you might have in your own home. The backyard is wonderful! We enjoyed sitting on the porch watching the kids play in the grass and play on the playset. The house is also located near great stores and restaurants. You won't be disappointed.


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Fatality Assessment and Control Evaluation (FACE) Program
DPW Employee Dies After Falling Off The Trailer Hitch of a Leaf Vacuum
On November 25, 2003, a 38-year-old municipal Department of Public Works (DPW) employee was killed when he fell from a trailer hitch while riding a leaf vacuum that was being towed down a residential street. The victim and his co-worker were assigned to vacuum piles of loose leaves left by the side of the road by the residents of the town. The vacuum was a large, diesel-powered machine mounted on a trailer and towed by a DPW dump truck. The trailer hitch had been modified with a small, diamond-plate "seat" for the vacuum operator while moving between the leaf piles. The victim was sitting on this seat as the truck turned down a street and alongside cars that were parked on the side of the road. The large rubber vacuum hose that hung from the machine struck and damaged several of the cars. During the collision, the victim fell from the trailer, possibly while trying to hold or grab the loose hose. He fell to the roadway and was run over by the trailer. NJ FACE investigators recommend following these safety guidelines to prevent similar incidents:
On November 26, 2003, a compliance officer from the NJ Department of Labor and Workforce Development (NJDLWD) Office of Public Employees Safety notified NJ FACE staff of a worker who was killed in a motor vehicle accident involving an industrial leaf vacuum. A FACE investigator contacted the employer and arranged to conduct a concurrent investigation with the NJDLWD investigator, which took place on December 3, 2003. During the visit, the FACE investigator discussed the case with NJDLWD compliance officers, interviewed the DPW representatives, and photographed a leaf vacuum almost identical to the one involved in the incident. The incident site was also examined and photographed. Additional information was obtained from the police report, the medical examiner's report, and the NJDLWD investigation file.
The victim's employer was the municipal Department of Public Works (DPW) for a New Jersey town with an approximate population of 10,700 residents. The DPW was responsible for the maintenance of town properties, sanitation, and leaf collection and composting. The town employed 90 employees, 11 of whom worked for the DPW. Most of the employees were unionized. The DPWs training program was on-the-job, with new employees trained by a supervisor or an experienced employee. Safety practices included regular safety meetings.
The victim was a 38-year-old white male who had worked for the DPW for four months as a Public Works Repairer. He had 14 years of experience with municipal sewage utilities before applying for this job through New Jersey civil service. He held a NJ commercial driver's license, which allowed him to operate larger trucks and equipment. The employer stated that the victim worked a second job as a nighttime attendant at a gas station. The victim was a union member.
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The incident occurred in a suburban town of 17 square miles. During leaf season, a period from October through December, residents of the town were instructed to rake loose piles of fallen leaves to the curbsides in front of their homes for collection. The DPW owned two self-contained leaf collectors (leaf vacuums) to pick up the leaves, which would later be dumped and composted. The leaf vacuums were large, trailer-mounted machines that were towed by a township dump truck. The vacuum consisted of a large, box-like metal container to hold the leaves, a diesel engine attached to a vacuum impeller (rotor blade that creates the vacuum), and a large rubber hose used to vacuum the leaves. The model involved in the incident was rated to hold 14 cubic yards of leaves and had listed dimensions of 9.9 feet high, 8.4 feet wide, and 15.8 feet long. An 85-horsepower, water-cooled, diesel engine drove a six-blade, 32-inch diameter impeller that moved 22,000 cubic feet of air per minute. A 16-inch-diameter, 8.3-foot-long reinforced rubber suction hose was mounted on a swinging boom, which supported the weight of the hose to make it easier for the operator to position. The trailer was hitched to the tow vehicle with an approximately 8-foot-long towing hitch (tounge). A hydraulic lift at the base of the machine tipped the container backward for dumping.
The victim arrived for work at 7:00 a.m. on Tuesday, November 25, 2003, the day of the incident. He had not worked at his second job the night before. After arriving, the victim and his coworker were assigned to collect leaves in a nearby neighborhood, and the crew left the DPW garage at approximately 8:00 a.m. The morning passed uneventfully, and the crew emptied the truck before returning to the garage for lunch at noon. They returned to collecting leaves at around 12:30 p.m., with the victim operating the vacuum and the coworker driving the dump truck. The weather was clear as the crew continued work, filling about one quarter of the vacuum with leaves. At approximately 2:20 p.m., the crew had just picked up a pile of leaves when the driver noticed another pile on a nearby street. The victim, who weighed 242 pounds, was riding on the trailer hitch and holding the vacuum hose, which was not secured to the truck. A small piece of diamond-plate steel had been welded to the trailer hitch, providing a seat for a worker to sit on when traveling between piles of leaves. The driver needed to make several turns to get to the next pile of leaves, and made a left turn down a road with cars parked alongside the curb. As he drove past the parked cars, the vacuum hose swung away from the machine and struck the cars. The driver reported feeling a vibration in the truck, stopped, and got out. He found the victim lying on the street, behind the trailer that had run him over.
The driver saw a pedestrian on the street and asked her to call the police. He then called the DPW garage with the truck radio. DPW supervisors responded to the scene, followed by the police and EMS. They found the victim unresponsive with injuries to his head and chest. He was transported to the local hospital emergency room, where efforts to resuscitate him were unsuccessful. He was pronounced dead in the emergency room at 2:55 p.m.
This incident was investigated by the local police, the regional Serious Accident Response Team, the NJDLWD, and the Medical Examiner's office. These investigations found a number of factors that may have contributed to this incident, including the following:
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Recommendation #1: Employers should follow the recommendations in the NIOSH Alert, Preventing Worker Injuries and Deaths From Moving Refuse Collection Vehicles.
Discussion: After analyzing a number of deaths involving sanitation workers, NIOSH published an alert warning of the hazards of working on and around refuse collection vehicles. Although this incident did not involve a garbage truck, many of the NIOSH recommendations apply to this situation. These recommendations include developing a procedure for safely riding and backing the vehicles, only moving the vehicle when the workers are in sight, and developing a signaling system for communicating. It was noted that the DPW already followed some of these procedures.


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"Engaging, and a lot of useful information"
I enjoyed listening to this audio. It was engaging, and had a variety of useful information regarding pregnancy, from conception all the way to birth (and even the first month post-birth). I learned a lot, and I will probably listen to it at least one more time.
"Narrator offensive"
I will be requesting a refund for this audio book. Each time the male narrator quoted an African American female he raised his voice in a high-pitched voice and tried to fake an African American "accent." This was quite distracting, and even offensive, especially when he would not change his voice when quoting a presumably non-African American female. (Either way, please don't try to put on a high-pitched voice when quoting a female, regardless of race; it sounds quite ridiculous.) All he has to do is say that he is quoting an African American female. He does not need to use a fake voice. It's too bad, because there was quite a bit of substance that was interesting. I may decide to purchase the written version instead.
"Waste of a credit"
I had to stop listening about 1.5 hours in. If I could get my credit back, I would ask for it. There is no way I could bear listening to the full 7 hours. The audio was just a painfully long and boring way of repeating the same idea that it is important to stay positive and relaxed during pregnancy. Ironically, the audio was keeping me from being positive and relaxed. The audio kept repeating "mind and body" "mind and body" over again, trying to sound deep and mystical, but it began to sound cliche and annoying over time. I listened to the full audio of YOU: Having a Baby prior to this audio and found it to be much more beneficial and interesting, and jam-packed with a variety of useful information.
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Quality Hotel Curitiba
Alameda Dom Pedro II 740
Curitiba, 80420-060
Phone: (55) 41 21034000
Fax: (55) 41 21034001
»Quintana Café & Restaurante
Local fare with a healthy twist is what Quintana Café & Restaurante offers its patrons. One of the most popular breakfast spots in the city, the restaurant also features daily-changing lunch selections. Quintana Café & Restaurante has a different global theme for every day of the week, but no matter whether you stop by for a Mediterranean Monday or Asian Thursday, your meal is bound to be an enjoyable one. The restaurant has a lovely garden, and the library from where patrons can pick up a book for no extra charge is another one of the highlights.
»C La Vie Restaurante
Renowned for the originality of its dishes, C La Vie Restaurante combines classic French and Italian recipes with a dash of local flavor. The menu at this refined Batel restaurant features an interesting mix of traditional and creative dishes, and patrons can savor anything from macarrão com bife and espaguete frutos do mar to innovative tilapia and pirarucu preparations. The meals are further enhanced by the excellent wine selection. A meal at C La Vie Restaurante is one of the best dining experiences you can have in Curitiba.
Located in the beautiful neighborhood of Batel, the Quaranta restaurant serves some of the most amazing French food in Curitiba. Headed by Chef Adriano Quaranta, who tries to bring the traditional French flavors in his food, the restaurant boasts of a menu that is absolutely filling and delicious. Rolinhos de Búfala, Risoto de Funghi, Magret de Pato and Soufflé au citron are some of the dishes that the restaurant serves. A menu like that would be incomplete without wine. There is whole range of wines, both red and white, to accompany and complement your meal.
»Château de Gazon
Exuding refinement, Château de Gazon offers its patrons a memorable dining experience. A cozy spot perfect for a romantic night out, this restaurant specializes in fondue, although some other European dishes are also featured on the menu. A wine list featuring more than 200 labels from different parts of the world enhances this European gastronomic experience even further.
"Kandoo" literally translates to "emotion," and this is exactly what the restaurant believes in. They cook and serve with love and their aim is to fill you with emotions for their food. Excitement, happiness and pleasure is what you will truly derive from the authentic food that they serve at Kandoo. Traditional Japanese dishes of sushi and sashimi are a hit on their menu. However, other specialties like gankans, robatas, tempura, teppanyaki and yakissoba are great as well. A mix of traditional and contemporary recipes gives their menu a unique taste. So if you are experimental with your food, you can go with the contemporary dishes or stick to the classics.
Fresh ingredients, flavorful spices and perfectly cooked meat is what the Saanga grill is renowned for. The meat used in their dishes is derived from ethically-raised sources. Imported from Japan Argentina, Australia and Uruguay, the meat here is of top quality and taste. Some of their best dishes include the Bolinha de queijo, Linguiça de cordeiro, Chorizo steak and Kafta de cordeiro. Perfect amount of spices coupled with accurate seasoning gives their fare a rich flavor.
»Taco el Pancho
Whether it is a quick drink or an authentic Mexican meal you seek, Taco el Pancho has lots to offer. On the menu are some delicious quesadillas, nachos and tacos which are best washed down with a frozen margarita or one of the many varieties of tequila on offer. A live Mariachi band enhances the Mexican experience even further. Stop by during happy hours to enjoy some good deals on food and drinks.
Taisho is a chain of Japanese restaurants spread across Curitiba which are renowned for their flavorsome sushi and sashimi. Fresh ingredients combined with traditional flavors give their menu an authentic taste. Serving both buffet and a la carte, this restaurant has some of the most delectable Japanese food in Southern Brazil. Yakizakana (anchovies or grilled salmon), yakimeshi (fried noodles with vegetables, meat and chicken) and gyoza (pastel Japanese stuffed with pork and vegetables) are some of their most loved dishes. Drop by at the restaurant for a quite meal with your family and get the taste of authentic Japanese cuisine.
»Mercearia Bresser
At Mercearia Bresser, they put all their expertise and hard work into making a pizza that is simply delicious. The flavorful aroma of their meat pizzas travels right from the oven to your senses. The veggie pizzas are no less. Fresh and local produce such as mushrooms, aubergines, zucchini and tomatoes are generously used in their cooking. The restaurant has a mix of both traditional and contemporary pizzas. They also have a list of wines which go very well with the dishes on their menu.
»Paulista Avenue
If Italian cuisine or pizza is on your mind for that perfect weekend meal, then the Paulista Avenue pizzeria is your place to be. With a huge variety of pizzas that range from the classic margarita to the tuna and anchovies, you will find everything here. And yes, this not any other pizza joint that serves just about average food. This restaurant is a class apart. With a wide menu that boasts of good quality meat and seafood, it also serves perfectly-cooked pasta, crunchy salad and great deserts.
»Madero Burger & Grill
The hamburger with loads of calories is just passe. If you're looking for an option that is tasty as well as a little low on calories, then you should definitely try the Madero Burger & Grill. With a range of burgers, both traditional and contemporary, this restaurant is one of the best in Brazil. With outlets across the country, the Madero Burger & Grill is definitely worth the tag of gourmet burger. Not only burgers, but a variety of other dishes such as churrasco, pão crocante, salads and pastas are served here. Stop by for a hearty meal that is accompanied with beer and other cold beverages.
»Jardins Grill
With a variety of meats roasted beautifully over charcoal, the menu at Jardins Grill will leave you impressed. Great cuts, flavorful sauces and fresh ingredients is what they always stand by. Perfectly cooked beef ribs, spicy pepperoni, turkey with bacon, pork sirloin and lamb ribs are some of the delectable dishes that are offered at the restaurant. A separate menu is designed for buffets, which you can know by calling ahead. Apart from grilled meats, the restaurant has a salad bar, which serves fresh and crunchy salads with a range of dressings.


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The woman charged with disorderly conduct in the RTA uppercut incident that went viral was sentenced Tuesday.
Changes made to RTA bus route schedules
CLEVELAND - Some Greater Cleveland Regional Transit Authority riders will see changes made to bus route schedules starting Sunday.
RTA officials said 23 bus routes will be affected with changes of consolidating buses, extending daytime trip hours and etc. The change is a part of the fall quarterly service adjustments.
"We are increasing the frequency of service to some routes due to more ridership," said an RTA official. "There will also be better transfers at Windermere and West Park Rapid stations."
The next service adjustments will be made in December for the winter.
Click here for a look at the RTA fall bus route changes.
Related Stories
The RTA driver involved in an altercation on his bus was sentenced Tuesday.
RTA police are investigating the assault on an off-duty bus driver on Thursday.
The woman charged with disorderly conduct in the RTA uppercut incident that went viral was found guilty after changing her plea Tuesday morning.
The infamous RTA uppercut assault is back in the headlines Tuesday as rider Shidea Lane enters a plea change in Shaker Heights Municipal Court.
Shidea Lane, the female passenger in the RTA assault case, had a court appearance scheduled for Thursday morning continued to a later date.
The RTA bus driver caught on video punching a female bus passenger has changed his plea.
A RTA bus driver has been suspended after a wild and violent video of him punching a passenger has surfaced online. UPDATE: Police report released