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Standard Steel
The entry-level replacement line in the AGS brake line category is still an excellent choice for aftermarket fluid transfer line repair and replacement. The steel lines and tubing are constructed with safety and longevity in mind. The tubing is produced by wrapping copper-coated steel around itself twice to form the tubing. This double-wall tube is what provides the strength and structural integrity to withstand the extreme pressures required, yet still remain pliable enough to be formed and bent to the shapes required to be routed beneath the vehicle. The finished tube is fused and zinc-coated to provide excellent rust and corrosion resistance as well.
The AGS Standard Steel line has been the choice of professional installers/mechanics and do-it-yourself mechanics for many years. When properly installed, the standard steel line can provide a long-lasting repair or replacement for many types of vehicles and for all types of fluid transfer systems, including braking systems. However, when a vehicle is expected to see harsh environments like snow, road treatments, salt, air, etc...on a regular basis or when the longest replacement life is required; other AGS premium lines like Poly-Armour® and NiCopp® should be considered.
• Excellent Resistance to Rust and Corrosion
• DOT Approved for Hydraulic Brake Systems
• Bends and Forms without Kinking
• Available in Coils of 25'
• Finished Lines Available for Domestic & Import
Standard Steel lines and tubing meet the following specifications:
Poly-Armour® has become the new standard in brake line replacement over the last several years. Surpassing all competitors as THE choice for both professionals and do-it-yourselfers when it comes to brake, fuel, and transmission line repair. Poly-Armour® is different from anything else on the market due to its PVF or Poly-Vinyl Fluorine coat. This coating is actually a highly durable 'plastic' coating that is 'baked and cured' to the line. This provides extra protection from corrosion, debris, and road surfacing solutions. It also offers superior bend-ability without kinking. That makes Poly-Armour® the easiest to work with line - period!
Underneath the PVF-coating is a double-wall, low carbon steel, copper brazed tubing which meets all international and U.S. requirements for brake tubing. The difference being that Poly-Armour® offers 30 times the corrosion resistance of galvanized steel alone. PVF-coated lines are now the standard in many vehicles on the road today, including: Volkswagen/Audi, Honda, Toyota, and Mercedes. Considered a premium line, Poly-Armour® should be used on any vehicle that will see any type of harsh environment including snow, road treatments, salt air, dirt/gravel, etc. When extending the life of the lines is important, Poly-Armour® should also be used, such as on commercial vehicles or when exact OEM replacement is required or desired.
• Poly-Armour® is 30x More Resistant to Corrosion
• DOT Approved for Hydraulic Brake Systems
• Bends Easier Than Standard Steel Tubing
• Available in Coils of 25'
• Finished Lines Available for Domestic & Import
Poly-Armour® lines and tubing meet the following specifications:
NiCopp® is a nickel-copper alloy brake tubing that meets SAE Standard J1047 and ISO 4038, meeting all international and U.S. requirements for brake tubing. This alloy is approximately 9.2% nickel, 1.4% iron, 0.8% manganese, and 88.6% copper. Under the UNS system, this alloy is designated as UNS C70600. NiCopp® therefore has the strength and structural integrity of steel lines, but with the added benefit of being much more corrosion resistant. NiCopp® is also easier to bend and form than steel tubing. Nickel-copper, commonly referred to as '90-10 copper', has been used on several European vehicle brake systems since the 1970's, including: Volvo, Audi, Porsche, and Aston Martin.
NiCopp® has been used on hydraulic/fluid transfer systems on vehicles where steel lines and tubing are commonly used. This includes brake, fuel and transmission systems. NiCopp® is considered the super-premium brand in brake lines and should be considered where the underbody of the vehicle is subjected to the harshest environments, where the longest life-span for lines is required, and/or where direct OEM replacement is desired.
• NiCopp® Does Not Rust or Corrode
• DOT Approved for Hydraulic Brake Systems
• Bends 58% Easier than Steel Tubing
• Available in Coils of 25', 50', and 100'
• Finished Lines Available for Domestic & Import
• Black Oxide Fittings 2X Corrosion Resistance
NiCopp® lines and tubing meet the following specifications:


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Arizona Cardinals
Cardinals coach: As of now, Rashard Mendenhall is the starting running back
If the 2013 NFL season began today, Rashard Mendenhall would be the Arizona Cardinals' starting running back.
"There's no doubt," Cardinals coach Bruce Arians told the NFL Network Tuesday when asked if the former Steeler would be the lead back. "You know, Rashard is just 25 years old, and he took me, personally, to a Super Bowl and I know what he can bring to the table as a runner and a pass protector and also a receiver.
"So he's an every-down player and I think he's looking forward to having an outstanding season."
Mendenhall, who signed a one-year contract with the team in the offseason, rushed for just 182 yards on 51 carries last season. He was recovering from a torn ACL in his right knee, though, and Arians says that very much negatively affected his play.
"I think the ACL led to a little Achilles tendinitis and everything's fine right now," Arians said. "He's healthy and ready to go."
Prior to last season, Mendenhall had produced three consecutive campaigns with at least 900 yards and seven touchdowns, including highs of 1,273 yards and 13 scores in 2010.
And while no one will expect those types of numbers for a team that finished a distant last in the NFL in rushing in 2012, something close would go a long way in turning both Mendenhall's career -- and the Cardinals' fortunes -- around.
Most Popular
Cardinals Audio
- Daniel Jeremiah- NFL Network analyst - Friday March 27Daniel Jeremiah could see the Cardinals drafting a running back in a round after the first round.
- Kevin Guy, AZ Rattlers head coach - Friday March 27Coach Guy talks about losing players to the NFL and the challenges the Rattlers face this season.
- Charles Robinson, Yahoo! Sports NFL reporter - Tuesday March 24Charles Robinson believes that Adrian Peterson's relationship with the Vikings will only get worse.
- Sal Paolantonio- ESPN NFL analyst - Tuesday March 24Bruce Arians told Sal Paolantonio that there are "no serious discussions" about trading for Adrian
- Herm Edwards, ESPN NFL insider - Tuesday March 24What are the chances Adrian Peterson plays for the AZ Cardinals this season?

subset: commoncrawl


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Recent Meetups
February 19 · 6:00 PMGit for Beginners - Jesse TaberFood:Food will be provided. Please RSVP if you are coming! Description:This session is aimed at people who are new to git and the concepts of distributed version... Learn more
September 4, 2014 · 6:15 PMGetting Started with Xamarin Forms with Russ FustinoSession: Getting Started with Xamarin Forms using C# for cross platform developmentAbstract: Use Visual Studio and C# to build native apps for iOS, Android and Windows... Learn more
August 7, 2014 · 6:15 PMWindows Service Bus - Bayer WhiteNOTE: UPDATED LOCATION for this one meeting. This meeting will be held at Domi Station, 914 Railroad Ave. Windows Service Bus provides reliable asynchronous messaging... Learn more
July 23, 2014 · 7:00 PMTechnology Grows - Intro to Entity Framework 6Cross-posting for "Technology Grows" http://www.meetup.com/TechnologyGrows/ The Microsoft ADO.NET Entity Framework is an Object/Relational Mapping (ORM) framework that... Learn more
July 17, 2014 · 6:15 PMIntegrating 3rd party systems into to Windows 8 Apps - Bryan SoltisSession Info In this session Bryan Soltis will be covering integrating 3rd party systems into to Windows 8 Apps. Bryan will covering implementing Bing Maps, the... Learn more
- See all past Meetups


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You won't be able to dismiss this by usual means (escape or click button), but you can close it programatically based on user choices or actions.
"I was so happy to be able to choose from a few images to add to this card from our engagement party. The best part was that I was able to personalize a longer message on the back. I called and spoke with someone who mentioned to me that an editor could look over my card and changed it to pretty much however I wanted it to look. I was able to add more text, center it and lower it. The image quality was amazing, my sister said it was beautiful and my cousin added it to her holiday cards because she loved it so much! The paper was made of great quality cardstock. Overall I was very pleased with the finished product. LOVE!"
"When I first came across this design I immediately fell in love and ordered it right away. It wasn't until the cards arrived today that I saw the girl was wearing a veil!! Hahaha! Darn it!! I don't know how I missed it! Oh well, I guess I can still use it. I ordered a set for a best friend of mine in black and white and that came out very nice as well. In some ways, the black and white version of this card is actually nicer than pink. Overall, I'm very pleased and look forward to using these!"
"Perfectly matches the invitations I ordered. Arrived promptly as I desired along with my invitations. They even came with tissue paper to go inside! My only drawback is I wish I had used our last name on the outside of the card instead of our first names, just personal preference. Paper quality is again, excellent. I've used this company several times and am always pleased."
"Loved how easy it was to upload and edit our picture! We wanted the pictured to look timeless so we went with black and white. The paper quality was good, looked like it would hold up good in mail. I especially liked how the company called me to check my email to proofread before they would further process our order. I thought that was great! The feedback from our family has been great! They love them! How cute.."
"The paper quality is superb and the design is so classically beautiful. The photo I submitted was as vivid as the original, and the postcard option (message on the back and no envelope) is simple... yet oozing with class! My daughters wedding invites-and-such were the "Draped Elegance in gold-ink"... they were BEYOND AMAZING!!! This thank-you (in black-ink) matched perfectly... EXQUISITE!!!"


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Three of United's finest were listed as finalists today for Major League Soccer's 2012 year-end awards. DCU head coach Ben Olsen is up for Coach of the Year, captain Chris Pontius is up for Comeb
D.C. United knows exactly what they must do on Sunday. In order to keep their playoff hopes alive and advance to the Cup Finals, they must win by three goals.
NBC's announcers couldn't believe what they saw, then didn't see just before the half Sunday night as the Black and Red began the first leg of their Eastern Conference Championship series in Houst
HOUSTON (AP) -- The Houston Dynamo are 90 minutes away from their fourth MLS Cup final since 2006.
In a high intensity deciding match that included a red card on each side, Nick DeLeon finally scored the game's first goal in the 88th minute to put D.C. United up for good, 1-0.


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About LifeCell
LifeCell is the leading provider of innovative biological products for soft tissue repair. Surgeons use our products to restore structure, function and physiology in a variety of reconstructive, orthopedic and urogynecologic surgical procedures. LifeCell's products include: ALLODERM(R) regenerative tissue matrix, for plastic reconstructive, general surgical, burn and periodontal procedures; STRATTICE(TM) reconstructive tissue matrix, for plastic reconstructive and general surgical procedures; GRAFTJACKET(R) regenerative tissue matrix, for orthopedic applications and lower extremity wounds; ALLOCRAFT(R)DBM, for bone grafting procedures; and REPLIFORM(R) tissue regeneration matrix for urogynecologic surgical procedures. The Company's research and development initiatives include programs designed to extend the use of its current marketed products into new surgical applications as well as expanding its product line in the rapidly growing biosurgery market. LifeCell maintains a website at http://www.lifecell.com.
|SOURCE LifeCell Corporation
Copyright©2008 PR Newswire.
All rights reserved


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John McEnroe and Patty Smyth : Elton John AIDS Foundation Oscars 2015 Viewing Party
Former professional tennis player John McEnroe (L) and singer Patty Smyth attend the 2015 Vanity Fair Oscar Party hosted by Graydon Carter at Wallis...
Singer-Songwriter, Composer, Pianist, Record Producer, And Occasional Actor
Age: 68
Born: 25th March, 2015, Pinner, Middlesex, England, United Kingdom
Height: 5' 8" (173 cm)
Nationality: English
Claim to Fame: Bennie And The Jets (Song) (1976)
Relationship: Elton John is married to David Furnish.
Sir Elton Hercules John CBE (born Reginald Kenneth Dwight, 25 March 1947) is an English singer, songwriter, composer, pianist, record producer, and occasional actor. He has worked with lyricist Bernie Taupin as his songwriter partner since 1967; they have collaborated on more...Wikipedia
Latest News
Bill Maher Slams Liberals For Slamming Liberals
"Don't throw the synthetic baby out with the bathwater," said Bill Maher on Friday.
During his "New Rules" segment on "Real...
Adam Lambert Can't Help Gushing About Sam Smith in 'Attitude'
10 Feminist Ben & Jerry's Ice Cream Flavors Of Our Dreams
Elton John is married to David Furnish.
Commenced Dating: 30th September, 1993
Date Engaged: 30th April, 2005
Date Married: 21st December, 2014


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American Dryer Corporation launches new Ecosmart line
American Dryer Corporation launches new Ecosmart line
by Eleanor Feldman Barbera
By Jacqueline Vance
By Gary Tetz
Dude Solutions Inc., a software-as-a-service provider, has bought Windmill Software Inc., including its flagship senior living operations software, TheWorxHub.
Biogen Idec, which was heralded last week for results of an Alzheimer's drug trial, has shortened its name and chosen a new logo. It will now be known as Biogen (Nasdag: BIIB).
Honeywell Life Care Solutions has released a new version of its Genesis Touch wireless remote patient monitoring device.


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- Description
DetailsBody Drench Candied Grapefruit Exfoliating Gel 6ozCandied Grapefruit Exfoliating Gel gently exfoliates as it stimulates the skin. Awaken with the invigorating fresh scent of grapefruit while corn cob mill exfoliates away dry skin.How To Use:Massage into damp skin for exfoliation, rinse with warm water.
Manufacturer: Body DrenchSKU: AII-30690Weight: 0.5 lbs100% Guaranteed Authentic
- Additional Information
Additional Information
Ingredients N/A Ingredients
- Reviews


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Originally written on nhl.com | Last updated 4/8/12
HELSINKI, FINLAND - OCTOBER 03: #14 Radek Dvorak of the Florida Panthers in action during The Compuware/NHL Premiere Helsinki series match between the Chicago Blackhawks and the Florida Panthers at the Hartwall Areena on October 3, 2009 in Helsinki, Finland. (Photo by Richard Heathcote/Getty Images)
During the off-season, Radek Dvorak received a phone call. On the other end was none other than Stars General Manager Joe Nieuwendyk. He and Dvorak were teammates in Florida during the 2005-06 season and the two quickly developed a healthy respe...
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Top Customer Service Software Products
Capterra has helped thousands of businesses find the best customer support software.
by Talkdesk
Talkdesk is the world's leading browser-based call center software. It integrates with Zendesk, Desk.com, Shopify, LiveChat and others to show relevant information about the caller. With real-time and historical reporting, call monitoring and telephony agents and managers can make data-driven decisions based on comprehensive information. No phones, hardware, coding or downloads - all you need is a computer and internet connection. Benefit from data-driven customer interactions with Talkdesk. View Profile
by Freshdesk
Freshdesk is a helpdesk solution that offers everything you need to deliver exceptional customer service. Manage all your customer conversations in one place, no matter what the source - email, phone or social media, so you can offer support that is both personal and quick. Freshdesk is easy to use, so you can focus on what matters the most - supporting customers. With features such as best-in-class ticketing and smart automations, making customers happy has never been this easy. View Profile
by TechExcel
TechExcel CustomerWise is an integrated CRM software application for managing customer relationships throughout the entire customer lifecycle, covering support, sales, marketing and asset management. View Profile
by Agiloft
Awarded "Best Overall Value" from Info-Tech Research Group for the 3rd year in a row, Agiloft provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo - so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time. Start today with a free custom demo. View Profile
by Customer Expressions
Improve your efficiency and boost customer satisfaction. i-Sight enables you to quickly and accurately respond to customer service requests submitted through any channel. i-Sight is integrated web based case management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, cusotmize workflow and assignment, and monitor your performance. View Profile
Help Scout
by Brightwurks
Help Scout scales like any other customer support software, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, and a robust API, Help Scout lets your team focus on what really matters: your customers. View Profile
by Kayako
Simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience. Kayako is the world's leading multi-channel customer support platform, trusted by more than 30,000 organizations worldwide. Whether over email, the web, tickets, live chat, calls or self-service, your customers' support history is tracked in one place and can be accessed from anywhere. View Profile
by Lynk Software
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system. View Profile
by HelpGizmo
HelpGizmo is knowledge base software that saves you time and money by helping share information with customers and employees. Improve communication and productivity with an easy-to-use and easy-to-update knowledge base. View Profile
SupportCenter Plus
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A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more View Profile
by Five9
With Five9 Customer Service and Support solutions, you can feel confident that you have the right tools to deliver exceptional customer support. Features like skills-based routing and prioritized calls improve your first-call resolution rates. You can track and monitor activity and results with 100+ standard reports and easy report customization. Our solution provides you with the ultimate flexibility when deploying and operating your customer service and support contact center. View Profile
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inContact leads the cloud contact center market for one simple reason: we help our customers transform the profitability of their contact centers with extraordinary success, unexpected ease and speed. inContact's cloud-based call center, call routing, self service and agent optimization solutions give you the competitive edge. Worry less about your technology and more what really drives your profit your customer. View Profile
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Nickelled is a customer education service. It enables you to easily create, distribute and customize interactive how-to guides of your website to ensure your customers get the best from your service. Nickelled integrates instantaneously without code change to your site. We help you create and maintain informative guides for distribution on all the social media platforms, live chat, FAQ pages, email and self-service. Nickelled guides work across desktop, tablet and even mobile. View Profile
by Bloomfire
Bloomfire is currently trusted by hundreds of teams and organizations as a secure collaboration software that allows teams of all sizes to create, share, upload and collaborate around almost anything. Our mission is simple, help people looking for answers get them. Simplifying web collaboration within organizations with easy content upload, creation, sharing and enabling the transfer of knowledge from people that have it to people that need it, when they want it. View Profile
by Toonimo
Toonimos user guidance platform offers a new style of on-site user assistance via an on-page audiovisual layer. The solution combines real voice scripts and live graphic elements to support users throughout their life-cycle on your website, focus their attention and assist them with personal website needs. The platforms engine provides advanced rule-based targeting combining on-page parameters with users parameters for serving specific users and cases. View Profile
by Dezide
Dezide provides software for optimizing technical troubleshooting processes for manufactures and operators of equipment for Mining, Oil&Gas, Wind and other heavy and advanced industrial industries. Also serving the telecom, high tech and communications industries. Dezide is used online by our customers for improving AHT and quality in Call Centers and Surveillance Centers as well as for increasing availability, reliability, MTBF and reducing MTTR for on-site scheduled and unscheduled maintenance View Profile
by TeamSupport
Easy to implement web-based Customer Service & Help Desk software with a focus on team collaboration. View Profile
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Powerful, affordable customer-support and help desk support software solution built on Microsoft industry standards. View Profile
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End users can submit requests for service, search for solutions, and view the status of their open incidents. View Profile
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Manage Customer Support and Sales Leads Right from your Gmail! View Profile
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Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement. View Profile
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Help desk solution with service request management, knowledge base, task management, surveys. View Profile
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Support ticketing + knowledgebase + satisfaction surveys + product feedback. Embedded in your web or mobile app & built for scale. View Profile
Fuze Suite
by Fuze
Comprehensive, modular and easy to use web-based customer care software suite. View Profile
by IndusMedia Technologies
Comprehensive complaint registry mechanism, AMC & Warranty, Field and customer management, including alerts and reminders. View Profile
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A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels. View Profile
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User tutorial builder solution that helps create product tours for new user onboarding without coding. View Profile
versaSRS HelpDesk
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Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data. View Profile
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Store complete contact information including e-mail, notes, history, attachments and more. View Profile
LiveHelpNow Suite
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LiveHelpNow is a customer service software suite with help-desk features: live chat, email/ticket, knowledge base and callback. View Profile
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An application that consolidates customer calls, social media comments, and emails into a single queue for simplified issue tracking. View Profile
by IssueTrak
IssueTrak is a web-based software offering system-wide customization and multiple communication channels for easy assignment, tracking. View Profile
by AlwaySupport
Self-learning knowledge-base solution that provides contextually relevant answers to support queries in real time. View Profile
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LiveChat turns support teams into customer service rockstars. Customers love answers to their questions coming within seconds. View Profile
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Professional fully integrated Service Management tool with comprehensive service desk support software and a low cost of ownership. View Profile
Zoho Survey
by Zoho
Online survey tool that lets you create unlimited surveys, distribute them and analyze the data with ease. View Profile
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Software that enables you to provide a cost effective Intranet or Internet help desk support environment. View Profile
by Double Jade
Web based based knowledge, it can be used for just about anything - FAQs, online help, APIs, etc. View Profile
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Get an online support portal to manage and deflect up to 80% of your incoming service inquiries. View Profile
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Scalable and highly customisable enterprise-wide solution covering Sales, Marketing, Customer Service & Support. View Profile
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Full suite of web-based customer interaction and engagement tools including Click-to-Call, Live Chat, Online Scheduling, and more. View Profile
AGI Self Service
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Create guided interactive self service content that customers can traverse one step at a time along a decision tree like structure. View Profile
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by Altitude Software
Manages self-service and assisted interactions with customers across voice, email and web channels. View Profile
Any Request
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Web based system for managing all customer requests. Optional email notifications. View Profile
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Web based CRM that includes opportunity management, customer service and reporting. View Profile
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Provides easy-to-use feature sets for efficient customer and database management - Inbound Email Response Management and Live Chat. View Profile
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Offers a robust solution that significantly reduces the complexity associated with operating call centers View Profile
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Chat Interface for Operator
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Add live chat on your web site watch visitors on your web site in real time and chat with them. Free 15 days Trial View Profile
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Cloud 9 Support
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Comarch NGSF
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Component-based service creation concept to reduce service lifecycle and enables CSPs to update the customer service portfolio. View Profile
Comm100 Help Desk
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Organizes incoming calls based on parameters that you set, whether they arrive by telephone, email or the Web. View Profile
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by Conversocial
Manage Customer Care at Scale in Facebook and Twitter. Connect, collaborate, and control using social media outlets. View Profile
Coveo for Customer Service & CRM
by Coveo
Help companies gain insight from their information ecosystems by consolidating, correlating and normalizing information, and more. View Profile
CRM Express
by Airframe Business Software
Automate your CRM processes and track your prospects, customers and other information for the long term. View Profile
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Support clients in various locations with one application through a web-based portal or an automated bug notification tool. View Profile
CustomAnswers CRM
by CustomAnswers Software
Powerful flexible and affordable CRM Platform. A MUST HAVE a LOOK at it when looking for a tool suitable to specific business processes View Profile
Customer Centric Framework
by Infogain
Provides the enterprise a singular and updated customer vision with Customer Information Management. View Profile
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Track & service your Customers, manage Service Requests and Cases, publish Solutions and Knowledge. View Profile
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Support management / help desk system that includes defect tracking, e-mail integration, time tracking, and much more. View Profile
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Desk is help desk support software made smarter, easier and more affordable. View Profile
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Web and LAN based inegrated customer service - tracks trouble tickets through completion and resource utilization. View Profile
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eGain Suite
by eGain Communications
Customer service & contact center software. Email management, live chat, service fulfillment, knowledge management and self-service. View Profile
Eptica Entreprise Suite
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Multi-channel customer interaction software, either in-house or on SaaS, delivers consistent, managed service across all channels. View Profile
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Customer feedback and coaching application for service-oriented businesses. View Profile
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Help desk software solution for the IT support and service provider communities. View Profile
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Web-based live chat and help desk software with personal and group email management and email threading. View Profile
by KJR Netlinks
Returns management support system for manufacturing and technology industries. View Profile
by Asandia
An integrated Infusionsoft multi-user help desk and ticketing system. View Profile
by Citrix Systems
Web-based, allows businesses to remotely assist their customers or employees and conduct online sales demos. View Profile
by Helppier
Create step-by-step helps and tutorials for your site or web application, without leaving it. View Profile
by Helprace
Helprace is a customer service software solution with a helpdesk, self-service portal and a community. View Profile
by UserScape Software
Completely web based help desk package with a clean and intuitive design for both staff and customers. View Profile
by inLighten
Delivers custom audio/visual "Next Available Station" alerts to waiting customers via any type of video displays. View Profile
by interlinkONE
Assists with the management, tracking and resolution of customer service and support issues. View Profile
Interactive Dialogue Manager
by Tactum Technologies
Allow an organization to solicit, collect, respond to, manage and analyze (all in real-time) feedback from its customers. View Profile
KANA Customer Service Software
by Kana
eCRM solution; enables communication across all customer touchpoints and across operational functions. View Profile
by Keeping.com
Turn Gmail into a helpdesk and deliver customer support right from your inbox. View Profile
by QualityUnit
Multi-channel customer support solution, which helps you serve customers through Voice, Email, Live Chat, Facebook and Twitter. View Profile
by LivePerson
LiveEngage makes it easy to connect with your visitors whenever they need you. Improve customer experience and increase sales via chat. View Profile
by LiveZilla
Live chat software with multi-website support, visitor monitoring, and offline messaging functionality. View Profile
by FSi
Customer queuing and service analysis software for customer service departments. View Profile
by Mailflo
Great for doing Customer Support and Managing Sales Leads from your Gmail. View Profile
by Logicalware
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text:
Econo Lodge
125 Lewis Drive
Somerset, PA 15501
Phone: (814) 445-8788
Fax: (814) 445-9245
Sandcastle Waterpark
Whether you favor an adrenaline rush or prefer to chill in a calmer setting, Sandcastle Waterpark is a great destination. Located just 15 minutes from downtown, this adventure and entertainment zone features more than 14 waterslides, a go-karting zone, a hot tub, a wave pool and more. It also hosts events like music nights, movie nights, and parties. A visit here is the ideal way to break the monotony of the week. For more information, check the website.
1000 Sandcastle Drive
Pittsburgh, PA 15120
+1 412 462 6666
Earn valuable points toward free nights.


text:
Hudson soldiers bound for Iraq with Bravo Company
Two Hudson soldiers are among the 135 members of New Richmond's Bravo Company that boarded buses on Monday, bound for Fort McCoy and eventually Iraq.
It will be the second tour in Iraq for Pfc. Kevin Hartman.
Hartman enlisted in the regular Army shortly after graduating from Hudson High School in June 2004.
He spent 2005 manning a 50-caliber machine gun on top of an Army truck that patrolled the streets of Baghdad.


text:
Nov 25, 2012 at 08:54PM EST
Ah Free Cake. You'll always be free cake to me…drama.jpg
Its been awhile since I've talked with the familiar creme de la creme of pastries.
Now only a magical piece of pasteboard, taking player's soul's. Wheres the time going eh?
Frankly, the past few months have been a sore with work. Hated lurking so much around here, almost like I never even had an account, think I worked up a time management thing now however.
You know what I kinda miss? The 5th grade. Back when stuff like captain underpants books and Arthur were the bees knees. People actually cared on what the hell they were reading, understanding the message at the end of it. Everything's all backwards now. I'm enjoying a lot of the stuff we read though.
What sort of novels do they have you engrossed in?
(sorry for the long text, its been awhile)
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Last call: Oedipus El Rey, You Can't Take It With You, Baby with the Bathwater
Jeff Smith 8 a.m., March 26
San Diego Symphony joined by violinist Karen Gomyo. Listen for Mussorgsky's "Introduction (Dawn on the Moscow River)" and the Shostakovich "Violin Concerto No. 1." 619-235-0804.
750 B Street, San Diego, 92101
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(based on 5 reviews)
Ratings Distribution
5 Stars
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1 Stars
of respondents would recommend this to a friend.
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long hair brush
By scarlet
from sneads ferry nc
About Me Natural Style
Comments about Long Handled Hair Brush:
like very much easy to use
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Poor excuse for hair brush
By Disappointed
from Meridian, ID
I have very long hair and a bum right shoulder. I thought the long handle might help me brush out my hair but with those horrible bristles all my hair does is gets stuck in it and I can't untangle the brush from my head. Unable to use except as a back scratcher.
Bottom Line No, I would not recommend this to a friend
(0 of 1 customers found this review helpful)
Wonderful Brush
By Rose
from Everett, Washington
I use it to scratch the back of my neck and arms
I would not buy this brush again.
By Rube
from Elizabeth City, NC
The handle is useless. Too limber to be of any account.
Great 4 people suffering from Arthritis
By blue4u
from Carteret, NJ
I purchased this item at my mother's request. She suffers from rheumatoid arthritis and has advised me that she is able to brush her hair with greater ease.


text:
Coming up on Grand Teaton, WY, Grand Teaton Natural Park USA
Wow! how cool is this- perfect reflections- stunning capture Sean!!!
Thanks Pauline! So glad I am able to share this with you !
– Sean Jansen
Just stunning Sean.Gorgeous reflections and colours.
Thank you very much Sharon, It was a site to behold.
– Sean Jansen
Great shot! And well captioned, it is just like a mirror!
Many thx, a beautiful day and beautiful sceenery. What more could I ask for : )
– Sean Jansen
Amazing capture Sean !!!!
Thank you very much Yoo, Glad you Like !
– Sean Jansen
Outstanding…well done!!!!
Thx Susan, this was the first one I put a bit of size too. Thx again for the help!
– Sean Jansen
great one,
Thanks you Scott !!
– Sean Jansen
Stunning shot Sean! Wow the water is soooo still!
Thank you very much Robin, It was a perfect summers day !
– Sean Jansen
Mirror indeed, sensational Sean!
Thank you very much Patty, glad you like : )
– Sean Jansen
Stunning reflections and capture !
Thank you very much Steven. not even a ripple on the water that day
– Sean Jansen
Totally awesome mirror image, perfect perspective and DOF Beautiful
Thank you very much Byron, glad you like this one.
– Sean Jansen


text:
Representation: General Management
Upon graduating from the Yale University School of Music in 1999, James Creswell debuted with Opera Theatre of St. Louis as Lodovico in Otello and toured the U.S. with Western Opera Theater's production of Don Giovanni. In 2001 he became a Resident Artist with Los Angeles Opera where he performed such roles as Achilla in Giulio Cesare, Angelotti in Tosca, der Sprecher in Die Zauberflöte, Basilio in Il Barbiere di Siviglia and Ferrando in Il Trovatore.
Since becoming an ensemble member of the Komische Oper Berlin in the 2004/05 season, James Creswell has performed numerous roles with the company including Sarastro in Die Zauberflöte, Figaro in Le Nozze di Figaro, and Prince Gremin in a new production of Eugene Onegin directed by Andreas Homoki and conducted by Kirill Petrenko. In the same season, he made his Berlin concert debut with the Deutsche Symphonie Orchester as Jesus and Bass Soloist in performances of Bach's St. John's Passion conducted by Kent Nagano.
Other engagements have included his debut with Berlin Staatsoper in performances of Salome, in addition to new productions of Handel's Oreste, and Rimsky-Korsakov's Le Coq d'or with the Komische Oper. During the 2005/06 season, he returned to the Los Angeles Opera as Titurel (plus cover Gurnemanz) in the Robert Wilson production of Wagner's Parsifal where he shared the stage with Matti Salminen and Placido Domingo; he also sang the Monk in Don Carlo.
James has also sung Sarastro, Gremin, the Hermit in Der Freischütz and staged performances of Mozart Requiem at the Komische, Berlin, and the Mayor in Jenufa and Masetto in Don Giovanni for Los Angeles Opera. He also sang Rocco in a new production of Fidelio at the Frankfurt Opera, Brahms' Requiem in Lisbon, Kammersänger Intermezzo at Theater an der Wien, Escamillo in Carmen for the Opera of Bilbao, Rocco in Fidelio for Nederlandse Reisopera, Masetto in the Ravinia Festival conducted by James Conlon, Wurm in Luisa Miller with Conlon in the Cincinnati May Festival, Messiah for the Bergen Festival, Mozart Requiem in Amsterdam and debuted as Timur in Turandot for English National Opera. He sung Figaro for the Bergen Festival, Salome for the Teatro Real in Madrid, Mahler Symphony No. 8 for the Halle Orchestra with Elder, St Matthew Passion at the Cincinnati May Festival with Conlon, Zoroastro Orlando for the Komische Opera Berlin, Verdi Requiem for the Huddersfield Choral Society with Vassily Petrenko, Rocco Fidelio for WNO, King Mark in Tristan und Isolde with the Bremer Philharmoniker, Little Prisoner in House of the Dead, Fasolt in Das Rheingold for Opera North, Gremin Eugene Onegin for the Los Angeles Opera with Conlon, Capulet Roméo et Juliette in Bilbao and Oroveso Norma for Opera North.
Recent plans included the title role in a new production of The Flying Dutchman with ENO and Edward Gardner, Kolenaty in The Makropulos Case for Opera North and the Edinburgh Festival and Méphistophélès Faust for Opera North and the Tallin Festival, Daland Der fliegende Holländer, Dansker Billy Budd and Raimondo Lucia di Lammermoor for Los Angeles Opera, Crespel in Les Contes d'Hoffman, Rocco Fidelio and Sarastro Magic Flute for ENO, Sarastro for Angers-Nantes Opera and Father The Prodigal Son for Rome Opera with Conlon.
Future plans include Kecal The Bartered Bride and Seneca L'Incoronazione di Poppea for Opera North, Pogner Meistersinger and Sarastro for ENO and his début with Bordeaux Opera as Oroveso Norma. In 2016 he will sing Fasolt and Hunding in Wagner's Ring Cycle for Opera North.
Promoters please note: if you wish to include this biography in a concert programme etc, please contact Hazard Chase to ensure that you receive the most up to date version.
Email: Camilla Wehmeyer


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lady margaret and miniata fruit?
to anybody out there who might know is it possible for the lady margaret and miniata(red) to bear fruit...ive read on a couple of websites that they do but im not sure if they really do?also wondering if lady lavendar does...i know that insence does i have tons of fruit its only 1 year old....
You can check out pictures of my 3-yr old P. miniata plant, flower and fruit(4weeks) on my flickr page, nagwagi2000, victor. Yes it is possible for P. miniata to bear fruit...
Here is a link that might be useful: http://www.flickr.com/photos/9789339@N03/
Check out updates of my P. miniata fruits and seeds, pics shown on my flickr link below:
Well, just to clarify matters, p. miniata is a full-fledged species formerly known as p. cocinnea. Which served as one of the parent plants (along with p. incarnata) that resulted in the popular Lady Margaret hybrid.
Lady Margaret doesn't produce pollen. It can't pollenate anything. It will bear fruit with occasionally viable seed when pollenated by p. caerulea, p. incarnata and p. vitifolia. Since p. vitifolia and p. miniata (coccinea) aver VERY closely related, and p. miniata is already a parent of Lady Margaret, I'd expect p. miniata pollen to induce fruiting on a Lady Margaret plant. I haven't seen that cross confirmed, but I think the odds would favor it.
Any resulting fruit is likely to be mostly hollow with only a few seeds, however.


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text: As I said earlier, I will be new in SF. I have a couple friends in the city but I need a place to stay in while I figure out where I am going to be living permanently. I am a recent graduate from NYU and I just accepted a full time job in SF as a newswriter for Univision. I am very clean and respectuful, usually minding my own business but will be glad if you wanted to tell me about some good places to visit around the area :)


text:
Wear helmets while driving two-wheelers, says RTO
: Transport authorities have created an awareness of road safety among students at a programme organized by the Confederation of Indian Industry here on Tuesday.
Addressing a meeting at Subbiah Vidyalayam Girls' Higher Secondary School, Regional Transport Officer, K. Thangavelu, said the students had to learn traffic signals initially and obey them accordingly to avert any accident on road. Due to reckless driving of vehicles, accidents were on the rise, he said. Accidents were not only caused by drivers but also by pedestrians, who need to be careful while walking along roads and crossing.
The official stressed the need for wearing helmets while driving two-wheelers.
Passengers, especially students, should be restricted from travelling at footboard in buses. Every school should appoint a caretaker in bus owned by educational institutions in the best interest of the students. Meanwhile, the official said students of eighth standard and above would soon have a curriculum on road safety in syllabi.
P. Manickam, Motor Vehicle Inspector, also spoke. C. Thanalakshmi, Headmistress and representative of CII attended.


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New England News
7:31 am
Wed September 5, 2012
Encephalitis Death Confirmed in Vermont
By Jake Sorgen
One of the two people in Vermont infected with eastern equine encephalitis spread by mosquitoes has died.
A Vermont Health Department spokesman told the Rutland Herald that the man died Tuesday.
Like West Nile virus, EEE is spread by the bite of an infected mosquito. Infected people can develop two types of illness. One comes on suddenly, characterized by chills, fever, malaise, joint and muscle pain, and lasts one to two weeks. The more severe illness affects the central nervous system and causes fever, headache, irritability, restlessness, drowsiness, convulsions and coma. Officials say about one-third of people with severe EEE die from the disease.
Copyright 2012 by The Associated Press


text:
Victorian cabinet card photo of a child. Card measures 4" X 2 1/2". Marked Enameled Photographs, From J. N. Webster's Photograph Rooms, Barton, Vt. A good assortment of Stereoscopic Views, Chromos, Lithographs, & ETc.
Item ID: 0418-11
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text:
Garlic scapes- marketing and price?
katydid85(8)May 8, 2013
It's my first year growing garlic to sell, and it won't be long before the scapes start to shoot up on my hard neck garlic. I have always used them myself, but have no idea how to price or market them. Any thoughts? I'm in a mountain region of California, with a fair number of "foodies" attending my market... But most customers haven't ever heard of scapes.
Price to allow those who haven't experienced scapes before, or??? What do you all think? What's a fair price?


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Controversy surrounds upcoming Sochi Games
Other than being a former lieutenant colonel in the KGB, and housing accused traitor Edward Snowden, and that Syria thing, and the stories about construction corruption and his country's new anti-gay laws, there is little reason to think that Russian president Vladimir Putin won't put on a fine Winter Olympics next month.
Pardon my sarcasm. I love the Olympics. I just hate to see the Games exploited and rolled like a sailor on shore leave.
But this is the bed — soon to be converted into public condos! — that the Olympics has chosen to make for itself these days. The International Olympic Committee ignored the pleas of human rights groups and awarded the 2008 Olympics to Beijing.
Sochi, by comparison, is more like Six Flags Over Russia. The devil may be in the details, but President Putin is going to make every effort to make sure you don't peek behind the curtains.
Four weeks from Friday , the Sochi Winter Olympics are scheduled to begin with the opening ceremonies. Just a hunch, but I predict that security will be tight.
Sochi, situated on the Black Sea, is 1,007 miles due south of Moscow. As a recent BBC report noted, most Russians have never been to Sochi, even fewer think they will ever go to Sochi, and a notably sizable percentage said they had never heard of Sochi until the IOC awarded the summer resort town the Games in 2007.
Enter Putin and his friends in the construction business, according to scandalous reports.
From an initial budget of $12 billion, the price tag for the Sochi Winter Games has climbed to $51 billion — more than all of the previous Winter Olympics combined.
But why should the average U.S. viewer, watching Bob Costas and Matt Lauer on NBC, care how many rubles it costs?
Gleaming new venues, scrubbed streets, the Caucasus Mountains in the distance, 12 months of snow stored for when needed — Putin has spared no expense in welcoming the world back to Mother Russia. And to Sochi, in particular.
If all goes according to plan, 5,500 athletes from 85 nations will compete next month for Olympic medals in 98 events.
For Team USA, the outlook loomed as fuzzy, even before gold medal skier Lindsey Vonn dropped out to recover from torn knee ligaments. The best of the remaining U.S. ski chances center on 36-year-old Bode Miller, a comeback hero four years ago in Vancouver; giant slalom specialist Ted Ligety; and teenager Mikaela Shiffrin from Colorado.
If it's the sound of the Star-Spangled Banner that stirs you, focus on the American long-track speedskaters, led again by gold medalist Shani Davis.
The Olympic hockey tournament looms as a classic, with defending champion Canada as the favorite, but host Russia determined not to disappoint the home fans and ex-Colonel Putin.
What could possibly go wrong?
Politics, in some form or another, have been a part of every Olympics since 776 B.C. The IOC, since its Salt Lake bid reforms, has seemed to be well-meaning in its global agendas.
But Sochi, not far from Chechnya, is in a rough neighborhood. A guy that has been billed as the "Osama bin Laden of Russia," Doku Umarov, reportedly urged his followers to "do your utmost" to disrupt the Sochi Games.
The Kremlin website posted a notice last week saying organized demonstrations would be allowed during the Games at designated locations, as long as they had official permission. The measure is said to be the government's attempt to stifle anyone wanting to protest the country's anti-gay laws, or to embarrass Putin, specifically.
I love the Olympics. I'll watch. And for the first time in 30 years, I won't be covering them. I'll be watching at home, just like most Russians.
Let the Games begin, President Putin. This could get very interesting.
About Gil LeBreton
@gilebreton Follow @gilebreton
Gil LeBreton has been entertaining and informing Star-Telegram readers for more than 34 years. He worked for newspapers in his hometown of New Orleans, Baton Rouge, Kansas City and Baltimore before finding his true home in Texas. Over the years he's covered 25 Super Bowls, 16 Olympic Games (9 summer, 7 winter), soccer's World Cup, the Masters, the Tour de France, saw Muhammad Ali box, Paul Newman drive a race car and Prince Albert try to steer a bobsled.
A Vietnam veteran, Gil and his wife Gail have two children -- J.P., a computer game designer in San Francisco, and Elise, an actress living in New York. Gil also once briefly held the WBC Junior Welterweight title belt -- he had to, because the guy he was interviewing, champ Bruce Curry, had to suddenly step into the men's room.Email Gil at firstname.lastname@example.com
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text:
Buddy out of All Stars clash
Indigenous All-Stars Captain Lance 'Buddy' Franklin will not be playing in Friday's exhibition match in Alice Springs
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A minor knee injury will prevent Hawks player and All-Stars Captain Lance Franklin from playing in the Indigenous All-Stars clash against Richmond at Traeger Park this Friday.
Scans performed yesterday on the Hawthorn star-forward showed fluid on the top of his calf after a cyst behind his knee burst on Monday.
The Hawthorn Football Club released a statement this afternoon saying Lance had decided not to take part in Friday's match to allow the site to settle.
Franklin will still be involved in a coaching capacity for the All-Stars team and take part in community activities leading up to the match.
The highly anticipated clash between the All-Stars and Richmond is expected to draw a crowd of thousands from Alice Springs and surrounding Aboriginal communities.
Nearby Titjikala is a 'Hawthorn' community - the local store is painted brown and gold and the community team are the Hawks.
Shire worker Deborah Claude says Titjikala is already empty with residents having travelled to Alice for Friday's game.
"Most of the people here...they really wanted to see Buddy."
"It's a big disappointment," she says.
Another Titjikala resident Philip Wilyuka hasn't left the community yet, and says he's not sure he'll make the trip following the news.
"I wanted to see Buddy and shake his hand and wear his number on my footy jumper," he says.
In Alice Springs, it's the second All Stars disappointment in as many years with an All-Stars / Richmond clash cancelled in 2011 due to localised flooding.
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- Thor Mining executive chairman Mick billing says interested investors are now reviewing the precious metal prospect near Alice Springs.
- Speaking pen brings elder's words to life
- David Lans from Kintore, 500km west of Alice Springs, talks about life in a remote community.
- There's been a lot of talk about shale gas in the Beetaloo Sub-basin at a two-day Geo Science Exploration Seminar in Alice Springs


text:
Note how this says "FIBER OPTIC CABLE." Not Verizon's, which is lower on the poles. RCN's? Comcast's?
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Chicago Cutlery®Vivid™ 5-Pc Knife Set
Chicago Cutlery®Vivid™ 5-Pc Knife Set
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Additional Information
DescriptionChicago Cutlery Vivid™ collection has non-stick color coated stainless steel blades with color, non-slip, soft grip handles for a more comfortable and secure grip.
Product Information• 5-pc Set includes: 8" Chef, 8" Bread, 6-3/4" Santoku, 5" Utility and 3-1/2" Paring Knife
• Professional high-carbon stainless steel blades with soft grip handles for comfort and control
• Full Lifetime Warranty on Chicago Cutlery knives
Product Reviews
Chicago Cutlery® Warranty
Chicago Cutlery knife products (does not include cutting boards) are warranted to be free of defects in material and workmanship under normal household use for the lifetime of the product. Any piece found to be defective will be repaired or replaced at no charge with the same item or an item of equal or greater value. This warranty is not valid for products damaged by misuse, for purposes other than normal household use, or failure to follow the manufacturer's Use and Care instructions. In no event is World Kitchen, LLC liable for consequential damages.
1106372Chicago Cutlery® Vivid™ 2-pc Santoku/Parer Knife Set$14.99Description
This colorful pair of knives may look like fun and games, but it's all business when it comes to cutting. That's because the knives have non-stick stainless steel blades that make cutting easier than ever. Plus, their soft-grip handles are super comfortable.
1106373$12.99 Was $19.99Chicago Cutlery® Vivid™ 3-pc Knife Set$12.99 Was $19.99Description
This Chicago Cutlery® Vivid™ knife set has three sizes, three colors, and innumerable uses. The set includes a red chef knife, yellow utility knife and green parer. The knives all have non-stick stainless steel blades that make cutting easier than ever. Plus, their soft-grip handles are super comfortable.
1106369Chicago Cutlery® Vivid™ 8" Orange Bread Knife$9.99Description
Mix work and pleasure with this bright orange knife. Its non-stick stainless steel blade makes cutting easy, and the soft-grip handle is super comfortable. A reusable blade protector is included. Display colorful Chicago Cutlery® Vivid™ knives on your countertop for a splash of color in your kitchen.
1106367Chicago Cutlery® Vivid™ 8" Red Chef Knife$9.99Description
This Chicago Cutlery® Vivid™ red chef knife makes food prep fun. It also makes prep easier, thanks to its non-stick stainless steel blade. The knife's soft-grip handle is comfortable to hold, giving you more confidence in the kitchen. The bright red knife is easy to spot… and easy to use, too.
1106371Chicago Cutlery® Vivid™ 3-1/2" Green Parer Knife$6.99Description
A mean, green cutting machine! This Chicago Cutlery® Vivid™ paring knife features a non-stick stainless steel blade for effortless cutting. And its soft-grip handle is super comfortable. A reusable blade protector is included.
1106368Chicago Cutlery® Vivid™ 6-3/4" Blue Santoku Knife$9.99Description
It's better than an electric knife… it's an electric blue knife! Power up your food prep with this Chicago Cutlery® Vivid™ blue Santoku knife. The non-stick stainless steel blade makes cutting easier than ever. And the soft-grip handle makes you more confident when using the knife. A reusable blade protector is included.


text:
220 Detroit, MI Window Professionals
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JWS is family owned and operated, providing superior installation of the best replacement windows and entry doors in Michigan since 1969. We are an installation, service-based... Read More
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A teenage girl encounters the shocks of first love at the height of the summer holidays in Greece. A young filmmaker celebrates her first moment of recognition by impulsively buying a Chanel dress she can barely afford. Both halves of a longstanding couple fall in love with others and shed their marriage in the space of a morning. In all of these sparkling stories, characters take risks, confront fears, and step outside their boundaries into new destinies.
Tracing the contours of the modern Italian diaspora, Francesca Marciano takes us from Venetian film festivals to the islands off Tanzania to a classical dance community in southern India. These stories shine with keen insights and surprising twists. Driven by Marciano's vivid takes on love and betrayal, politics and travel, and the awakenings of childhood, The Other Language is a tour de force that illuminates both the joys and ironies of self-reinvention.
from The Presence of Men
The bells woke Lara up at seven. When she opened her eyes under the tall vaulted ceiling, for a split second she felt as though she were inside a church. It had been her first night in the new house in the village and she'd slept beautifully.
She was emerging from the shower in her plum-colored, Moroccan-style bathroom when she heard a vigorous knock at the front door. Still dripping wet, she ran down in her robe, crossed the courtyard and opened the old wooden door, which had been painstakingly sandpapered and waxed. A small woman of indefinite age, with an old-fashioned perm, her body shaped like a box, was staring at her.
"You are the person who bought this house?" she asked, her voice loud as a trumpet. She was a local, as Lara could tell from her accent. She nodded.
"Ha ha! At last you are here in person!" the little woman said with a cruel smile and slid herself inside the courtyard like an eel.
"For months all I've been seeing are your builders. Very rude people. Where do they come from?"
"Martano, I think. Why?" Lara wondered if the small woman had come to give her some kind of fine, although she wore no uniform.
"I knew it. Martano people are all thieves."
"I'm so sorry, signora. Was there a problem?"
The woman ignored her and proceeded to take a long, critical look at the potted plants that filled the courtyard, at the indigo blue table and matching chairs that Lara had spotted in a magazine and bought online. She closely examined the pale dusty mauve of the walls, a hue that had cost days of trial and error.
"I see you have changed everything in here."
Lara wasn't sure where this might be leading.
"Well, I have restored the place. It was a ruin."
The woman ignored her and peered some more. "My great-aunt lived in this house," she said.
She brushed the smooth surface of the wall, then moved swiftly toward the glass door of what used to be the barn and glanced inside.
"She used to keep her donkey in there," she said, pointing at the space.
"Oh yes? Well, that's the living room now."
"She never married, she worked very hard all her life. She was a very clever woman."
Lara tried a friendlier expression. All this might be pretty sweet, after all. "So you knew this place from the time she lived here? How nice. Would you like to see what it looks like now?"
Lara opened the glass door, which gave into the ex-barn-now-living-room, but the woman was already snooping inside the kitchen on the opposite side of the courtyard.
"I knew this place like the back of my hand. We used to play in here all the time when we were children."
She stepped into the kitchen and Lara followed her. There were still unopened boxes on the floor; the stainless steel surfaces of the brand-new appliances glinted in the shady room. The woman gave a yelp.
"See! I had heard from people you had done this, but I wanted to see for myself."
"Had done what?" Lara asked.
The woman was glaring at the opposite wall.
"This thing you have done in here, is a mortal sin."
By now, had she been in Rome, Lara would have normally lost her patience and asked her to leave, but it was her first contact with any of her neighbors in the village and she sensed she'd reached a delicate intersection that required some caution.
"A mortal sin!" the little woman repeated in a thundering voice.
"Please have a seat. Can I offer you a cup of coffee?"
"Okay. Then please, what is it that I did?"
"The forno. You tore it down."
Lara crossed her arms.
"Yes I did, the architect . . . my friend," she said, but immediately regretted bringing an architect into the conversation. "It was as big as a room. It took up too much space, it took half the courtyard."
But the woman was right; when, a year earlier, Lara had bought the house in the heart of the village, she'd taken Silvana, her architect friend, to see it. She was a towering woman in her forties with flaming hennaed hair who on principle never came off her high heels, especially when marching through building sites ("height gains you respect, it's Pavlovian"). Silvana had paced inside the old building not uttering a sound, with an air of concern. Maybe it was just her way, or maybe she didn't approve of the house. Lara had begun to worry. Silvana had taken one look at the opening of the gigantic wood oven in the kitchen and before Lara could say anything she'd climbed inside it with the speed of a crab, holding her flashlight.
"It's gigantic. And totally useless," her voice had boomed from the dark interior, like Jonah's from inside the whale.
She'd reappeared, her clothes coated in blackish dust, then effortlessly slid out of the oven mouth. She had a big grin on her face.
"Good. We can gain some space. I feel a lot better now."
So the forno went down, and what was once a dark chamber was now a third of her courtyard.
The little woman waved her index finger at Lara like a mad evangelist.
"You tore down the last oven of this village to gain a little space for your plants. That forno was a public monument. It was part of our history!"
The woman shook her head with disdain.
"Yes, I was told this room was the village bakery. But as I told you the wood oven took half the space of the courtyard. I mean, it went from here all the way to . . ." Lara made a sweeping arc with her hand across the expanse of the courtyard.
"This was not a bakery. It was a communal oven. An oven where people could bring their own loaves of bread. Bread and pies, so that my aunt could bake for them. She only charged ten, twenty liras a piece. We all came here as children with our tins, everyone did, every Saturday . . ."
"Did you? How nice. So, what did . . ." Lara loved stories like this, it was part of what had drawn her to the village in the first place. But the woman was talking right over her question.
" . . . And in winter, when it was really cold, this was the warmest room in the whole village, so we sat in that corner, see? My aunt used to have a wooden bench right there."
The woman gestured to the wall where now sat the dishwasher still sheathed in its cardboard box.
"My aunt would give us sweets while we waited. In the summer we'd wait outside in the garden, and we'd play with the donkey. This is how things were in this village up until only forty, fifty years ago."
The little woman grabbed a chair and slumped on it, hands entwined on her lap. Her feet barely touched the ground. Lara was beginning to feel it had been a mistake to let this creature in. Obviously this was only the beginning of something far more serious than Lara had envisaged.
The little woman went on. "But of course, what do you care? You people come from the outside and assume everything here is up for sale and you think you have a right to take it down, rip it all up as you please. You even bring your own architect to destroy our history!"
Lara stared at the little woman, shocked. This was truly a disgrace. She'd come to this village with the best intentions, eager to learn and respect the local culture and traditions. And now—barely twenty-four hours after she'd moved in—she was already facing the enormity of her first mistake.
"Senta signora, I'm sorry about the wood oven," Lara said. "I had no idea how important it was. In fact nobody told me. I'm really sorry, I . . . I wish I had known before, is all I can say."
It was true: the local real-estate agent—a young man with overly gelled hair and two cell phones constantly ringing—hadn't said a word about the oven being part of the village history, had made no mention of the old lady with a donkey who baked for the community; he didn't mention village women and children taking their tins of pies and bread into what was now her stainless steel kitchen.
"Why did you buy a house here?" the woman asked, a prosecutor for the defendant.
Lara widened her arms, resigned.
"Because I love this village and I wanted to preserve this beautiful house." She breathed in a bit and continued, "Which by the way would've crumbled had I not bought it."
The woman didn't balk; she shook her head.
"You people don't come here to buy property because you love it. You come because it's cheaper."
Such was Lara's welcome to her new life in the house she'd bought right after her divorce.
Excerpted from The Other Language by Francesca Marciano. Copyright © 2014 by Francesca Marciano. Excerpted by permission of Vintage, a division of Random House LLC. All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Francesca Marciano is the author of the novels Rules of the Wild, Casa Rossa, and The End of Manners. She lives in Rome.
"This is an astonishing collection. . . . A vision of geography as it grounds us, as it shatters us, as it transforms the soul." —Jhumpa Lahiri
"Magical, fleet-footed stories [that] leap around the globe. . . . Captivating exemplars of storytelling." —The New York Times
"Brilliant. . . . One finishes this collection feeling altered, provoked, exhilarated." —San Francisco Chronicle
"Captivating. . . . With a nod to Paul Bowles, Marciano evokes the freedom found in not belonging." —Vogue
"Exquisite. . . . Transporting. . . . The book transcends physical travel, celebrating the power of encountering new cultures, personalities and truths, and ultimately discovering different versions of ourselves." —People
"Thrilling. . . . Delicious. . . . Gorgeous. . . . Marciano uses the tightness of the short story to focus sharply on the effect places [have] on their sense of self." —The Washington Times
"Seductive. . . . Cosmopolitan. . . . In Marciano's nuanced emotional universe, a foreigner is likely to consider herself an outsider, no matter how long she's lived elsewhere—especially if she still dreams in her mother tongue." —O, The Oprah Magazine
"You hold in your hands 304 pages of dynamite. These stories are worldly, political, and funny to boot. I've loved Marciano's writing since her first novel, Rules of the Wild—but I am completely hot for The Other Language." —Gary Shteyngart
"The best new collection I've read in years. . . . I loved every single one of these affecting, suspenseful, and sublimely crafted stories." —Julia Glass
"An absolute delight. . . . So compelling, so satisfying and ultimately so addictive that one closes the book hankering for more." —Andrea di Robilant
"I love being in Marciano's unpredictable worlds. . . . The writing is so moving, and conveys so much truth with a marvelously light and tender touch. One feels a haunting recognition for the minuscule losses that are such a large part of everyday life." —Sheila Heti
"This outstanding book has a quality I find only in the best short-story collections: that, after each chapter, I cannot immediately flip to the next, but need time to absorb what has just unfolded so memorably before me. Francesca Marciano is a superb storyteller." —Tom Rachman, author of The Imperfectionists
"Marciano has a sharp eye for the right details and a sure grip on portraying people. It takes only a few sentences for her to pull the reader right into their worlds and feel the conflicting forces swirling around them. . . . Her subjects are the kind of events that loom large in our lives when they occur, and remain to haunt us ever after." —The Toronto Star
"From Rome with love, this elegant and colorful collection will get you seriously thinking about giving up life in the States and going to Venice, a small Greek village, or any of the other places she uses as a setting in her stories." —Flavorwire
1. How does the very first, and title, story of the collection explore the chasms and common ground that can be found between different cultures through language? Consider Emma's observation of how her brother Luca and Nadia relate—"They no longer needed a common language to get along"—and her own almost magical, unconscious assimilation of English (11). What happens to people when they are forced to speak a language not their own—do they stay the same or become someone else?
2. In "The Other Language," the three siblings who lose their mother at a very young age assume that "death must be an impolite subject to bring up in conversation, a disgrace to be hidden, to be put behind" (7). How does this belief affect Emma's developing relationships with her brother and sister; her father, David; and later, Jack? What are the other characters' relationships to loss and to death?
3. Travel is the jumping-off point for many of the stories. How are characters both bound and liberated by a sense of "home"?
4. What are some reasons people in these stories travel, alone or with others—physically as well as metaphorically? Consider Stella in "Big Island, Small Island," Lara in "The Presence of Men," and Mrs. D'Costa in "The Club."
5. What do you think is behind the way that Pascal and Caterina play their game in boutiques, in "Chanel"? Is the promise of Caterina's dress fulfilled, even indirectly, by the story's end? Why or why not? And what does Venice as a particular location add to this story?
6. What roles do clothes and "dressing up" play in one's ambitions and sense of self and identity in "Chanel," and throughout the collection? Consider what being "in fashion" means in the stories "The Presence of Men," "An Indian Soirée," and "Roman Romance" as well.
7. Similarly, what role does music play, especially rock and roll, in helping various characters uncover their desires and achieve idealized versions of themselves? Consider "Roman Romance" and "An Indian Soirée" as well.
8. How does Marciano's own background, as an Italian who writes in English, inform her narrative style? Could you sense this multicultural, and even specifically Italian, point of view in the way she observes the world, draws her characters (Italians and non-Italians alike), and uses English to describe certain ideas, places, or people?
9. In "Big Island, Small Island," what is it about seeing Andrea in his new environment that makes Stella so uncomfortable? Is it only the place itself and the way Africa changed him, or is it something else, perhaps having to do with Stella herself?
10. How would Andrea and Stella's reunion have been different without Carlo Tescari's presence? Who really is the biggest "outsider" among the characters in this story (91)?
11. What changes the relationship between Lara and Mina in "The Presence of Men"? Are they united more by their vulnerability toward and attraction to men, or their resistance to them?
12. What does Lara mean when she says that "delayed pain was the story of her life: it was exactly for this reason some people had called her an optimist and others a fool" (147)? Who is most responsible for this pain? And do you think Lara's behavior around Leo and Ben makes her seem more optimistic or foolish?
13. Many of Marciano's protagonists are women. What does looking so closely through that lens tell us about the nature of relationships today? How does the husband's point of view in "An Indian Soirée" add to the collection's representation of love and desire, as well as marital and midlife dissatisfaction—what he calls "this lack of want for life" (172)?
14. How does this story's structure of alternating perspectives reveal the couple's fundamental misunderstandings of each other? Do you think it was their trip to India, a place with "too many layers, multiple souls, [and] myriad messages" that caused an inevitable rupture, or might they have stayed together if they'd never left home (178)?
15. What are the short- and long-term effects of racial and ethnic stereotypes on the characters in "The Club"?
16. For Mrs. D'Costa, is it more harmful or soothing to feel nostalgia for her old self and old life with her late husband, Victor? How does she turn her wounds both past and present into positive energy, despite her losses?
17. How does Marciano capture the way people from different cultures interpret foreign behaviors and customs, both seriously but also in a humorous sense? Consider the book the narrator in "The Italian System" is writing, and her take on American as well as Italian culture. How do both sets of interpretations get upended by the story's ending?
18. In "Quantum Theory," what comfort does Sonia find in being in a place, and finding love, where "one could vanish, be lost, be found and rescued by strangers" (249)?
19. What is so painful about the way Drew breaks up with Elsa in "Roman Romance," and about the confusion that comes from the megahit song people think is about her? Consider both the painting Judith Slaying Holofernes and the story's eponymous song. What do they both suggest to you about the role of art and artifice in fashioning a sense of identity?


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624 views as of March 12, 2012
The Space Needle and Downtown Seattle.
Featured in Cityscape and Skylines group – October 2009
Placed 2nd in the Black and White at Night challenge in the Cityscapes and Skylines group
Canon Rebel T1i
Canon 24-105L Lens
Focal Length 73
30 second exposure
Converted to Black and White in Photoshop
Fantastic night capture. Love it!
thank you, Ann!
– Barb White
Excellent. Even works well in B/W!
thanks very much, Tom! I tried it a couple different ways, I liked this one the best. :-)
– Barb White
Your welcome :)))
Well it's a beauty. Kerry Park?
yes – one of the shots I took a while back, I just never worked on this particular one. Converted color to black and white.
– Barb White
Awesome night capture!
thank you, Bela!
– Barb White
wow this is so special.. love the b n W here
thank you so much, I appreciate your comment!
– Barb White
Congrats on your 2nd place win in the Black & White At Night challenge. Cheers, S.
thank you very much! Excited to be the 2nd place winner! And funny that my photo is used as the congrats banner. :-)
– Barb White
hehehe!! another notch on the belt Barb! congrats on the placing :) please resubmit this image to the group so we can feature it!!
thank you Christine! :-)
– Barb White
Brilliant! Great image.
thank you so much!
– Barb White


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News from the Foundation
Library Foundation Fundraiser
Pilot Pete's Restaurant, Schaumburg is helping the Roselle Library Foundation raise money for its endowment by donating 20%, before taxes, of any food and non-alcoholic drink purchased on March 12.
Enjoy food and fun with family and friends for lunch or dinner from 11:00 a.m. to 10:00 p.m. at Pilot Pete's Restaurant and benefit the Roselle Public Library Foundation at the same time.
To participate, you must turn in the flyer located in the library kiosk, at the circulation desk or on the library's website to your Pilot Pete's server when you order, so that the Library Foundation receives the benefit.
Thank you for your support.
Library Foundation
The Roselle Public Library Foundation was created to ensure that the Roselle Public Library is not just another local library, but fulfills the needs of our growing community as well. The Foundation's objective is to enrich the excellent programs, services and facilities of the Library to meet the challenges of tomorrow. To this end, the Foundation solicits donations, grants, bequests of cash and property, and also seeks individuals willing to volunteer their time and services to the Library.
Endowment Fund
In addition, the Foundation has established an endowment fund to support the Library. This fund was created from non-tax sources as a supplement to the traditional methods of library funding. The Foundation also accepts designated gifts for specific library needs or programs.
Generous Community Businesses
Many companies in our community have chosen to support the Library with generous donations.
Please support the companies that support your Library (pdf).
Why a Library Foundation?
A quality library is essential for a good community. It is a source of education, information and pleasure for residents of all ages. Many challenges and opportunities lie ahead for public libraries. Who could have predicted the changes in technology that have occurred in the past twenty years?
Even though the Library is a tax-supported agency, additional methods are needed to help fund its operation in order to maintain an up-to-date collection, while staying in step with technology. The challenges and opportunities of the information age require investment in the technologies that will allow the Library to achieve a leadership role for the community on the "Information Highway". Library computer links to local government agencies, schools, homes and offices will ensure that all citizens have access to this vital information resource. Whatever new challenges lie ahead, the Roselle Public Library must be ready.
Can we continue to make the Roselle Public Library that kind of library without your help? The answer is no. Tax dollars alone are not enough to provide the kind of library our community deserves, now and in the future.
Please invest in your Library today.
Your Contribution Will Make a Difference.
The Foundation is a 501(c)(3) not-for-profit corporation and all contributions are tax deductible. No gift is too small and contributions will be recognized in a number of ways*:
- Listed on the Foundation showcase in the Library lobby
- Highlighted in the Library Lights newsletter, which is mailed to every Roselle household
- Acknowledged in the Foundation section on the Library's website
- Contributors of $100 or more: Acknowledged with a donor plate on the plaque at the Tree of Knowledge in the Library
- $100-$999 - Silver Leaf
- $1,000 or more - Gold Leaf
- Contributors of $200 or more: In addition to the donor plate, a bookplate inscribed with your name/business's name will be placed in a new book.
*Donor Recognition: The Foundation appreciates the great support of our donors and may publish donor recognition lists in its annual reports, publications, lobby message board and/or website. If you would like to remain anonymous in these recognitions, please contact the Foundation at firstname.lastname@example.com to omit your name.
Examples of how the Foundation has supported the Library in the past include grants for:
- A season of Musical Sundays
- A Computer Workstation
- The Chicago Tribune on CD-ROM
- A Video Projection System
- Sponsoring a Presentation by a Famous Author
- A popular Video Series
- A Newspaper Subscription
- A Special Children's Program
- Coffee Service for Patrons & Staff
- Big Read Program
- Software Licenses
- Library Banner
- Disc Repair Machine
- Summer Reading Programs
Together We Can Make It Better!
Your investment in the Roselle Public Library Foundation WILL make a difference!
Use the Roselle Public Library Foundation Contribution Form* to make your donation or contact the Foundation at: email@example.com.
Foundation DirectorsChairman: Elaine Pizzicaro
Vice-chair: Jean Bonavolonta
Treasurer: Tom Piorkowski
Secretary: Sue Harold
Director: Sarah Sebert
Director: Ingrid Stuhrenberg
Director: Jan Swiontek
Director: Frank Zielinski
Board of Trustees Liaison: Priscilla Spencer
Executive Director, Roselle Public Library District: Amy Cawley
*The form is available in Adobe Acrobat format. If your browser does not already have the Acrobat Reader plug-in that is required to view these documents, please click here to access a free copy of the software.


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