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Date: 1933 ca.
Description: Old cars parked in tall grass next to a house with a porch; a gas pump is on the right. There is a smaller dwelling with a car parked next to it on the lef...
Date: 1913 ca.
Description: Mary Baldwin (Duluth), John Neimeyer (Duluth), and the bow of the "Zenya."
Date: 1938 ca.
Description: Large vacation homes in La Pointe, Madeline Island. Bayfield is in the background on the far shore of Lake Superior.
Date: 1953 ca.
Description: This was the first boat & sled-type windsled built on Madeline Island. Built by Elmer Nelson for Howard Russell between 1950-1951. Had a 9-cylinder R-680-E...
Date: 1973-05-16
Description: Steel-hulled ferry "Nichevo II" at the city dock in La Pointe. The "Nichevo II" began service in 1962. It was built by Fraser Shipyards of Superior for Har...
Date: 1932-09-19
Description: Four views near Lake Superior including two scenes of boats and docks near the ore docks, a bathing scene showing a group of people swimming in the lake an...
Description: Three Bad River Ojibwa women standing outdoors on a blanket. The women are all wearing dresses with beadwork. The woman in the middle is wearing a headband...
Date: 1920 ca.
Description: Leo Capser sitting on a bench playing piano on the Old Mission Dock at Madeline Island.
Date: 1910 ca.
Description: The Woods family sitting in yard outside house on Nebraska Row, La Pointe, Madeline Island. The house was built in 1904. Left to right: Twins Tom & Henry W...
Date: 1895 ca.
Description: Elevated view down Main Street, which crosses railroad tracks in the foreground. There are two signs in the foreground which say: "Look Out for the Cars" a...
Date: 1935 ca.
Description: Wooden burial house, plots and crosses surrounded by wooden fence on Madeline Island.
Description: Two-story home located in the woods.
Description: Group of people standing in front of Cedar Bark Lodge on (Wilson) Hermit Island, Apostle Islands. Cedar Bark Lodge was also known as the Hermitage.
Date: 1931
Description: View looking east on Grant Street in Glidden Wisconsin.
Date: 1915 ca.
Description: Leo W. Capser and Margaret Glover (Mrs. Andrews) lounging on the grass in the Apostle Islands.
Date: date unknown
Description: Exterior view of the building and grounds of the Ashland General Hospital.
Date: 1978
Description: Wisconsin Congressman David R. Obey with pre-schoolers and their teacher at Ellis School, a program supported in part by Title I federal funding. Throughou...
Date: 1895-09-05 ca.
Description: A promotional card advertising the prosperous life of Chas Kohlman, a Northern Wisconsin farmer. The image at the center of the card shows the Kohlman fami...
Date: 1886-07-20
Description: Group of people posing in the rail yard of the Chicago, St. Paul, Minneapolis, & Omaha Railway.
Description: View looking down Third Street East. There are large trees lining both sides of the street. One automobile is parked along the curb on the left, and a few...
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text:
What does RRF mean in Human Genome?
This page is about the meanings of the acronym/abbreviation/shorthand RRF in the Medical field in general and in the Human Genome terminology in particular.
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Use the citation below to add this abbreviation to your bibliography:
"RRF." Abbreviations.com. STANDS4 LLC, 2015. Web. 1 Mar. 2015. <http://www.abbreviations.com/term/300273>.
RRF also stands for:
- Rapid Real.
- Rapid Response Force
- Raptor Research Foundation
- Reading Reform Foundation
- Ready Reserve Fleet
... and 13 more »
Nearby & related abbreviations:
Alternative search:
- Search Ribosome Recycling Factor on Amazon
- Search Ribosome Recycling Factor on Google

subset: commoncrawl


text:
Charllotte and Malena have access to an empty gym to workout. They decide to workout in their underwear to stay more comfortable. This is quite the treat to any onlooker, being that both girls have tight, petite bodies along with nice curves. They start on the treadmill where we get to see gorgeous asses bounce as they walk. As they are squatting Malena spots Charllotte extra close and suggests she do some squats without her underwear. Being the fun loving blond she is Charllotte goes with it. Malena spots her by the ass this time and it drives Charllotte wild. They then start kissing and before long Malena goes down on Charlotte. Then Malena gets on a piece of exercise equipment to give Charllotte easy access to her pussy. But it doesnt stop here. Malena gives Charllotte a little more by eating her ass next. Both girls get quite the workout having had their tongues and pussies well exercised.
"So Lovely"
Adrianna Luna
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Abigail Mac
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Bree Daniels
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Taylor Vixen
"Enjoy The Ride"
Kylee Strutt


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Andrew Bonner continued to lead by example, turning in a 3-under-par round of 34 to earn medalist honors in Ripon High's 200-226 victory over Manteca High Thursday in non-league action at Manteca Golf Course.
SONORA - The recent rain kept Manteca High's tennis team off the court for a couple days, and the Buffaloes had to play through a little drizzle in Thursday's match against defending Valley Oak League champion.
OAKDALE – Weston Ranch didn't get any favors from the weather when a rainout turned a home game against the defending Valley Oak League champions into a double-header at their yard, ending with the Cougars dealing with a pair of shutout defeats.
The weather conditions were far from ideal for golf.
The Madness in the Mother Lode All-Star Extravaganza will kick off Saturday evening and Sierra High boys basketball head coach Scott Thomason is set to lead one of the large schools all-star teams and seven Valley Oak League standouts.
With only one dual-meet remaining in the Valley Oak League season, the Sierra Timberwolves have handled business in every facet of the program, setting up a winner-take-all finale with the Oakdale Mustangs after a thorough demolishing of an undermanned Lathrop High squad.
This time, Manteca High's soccer team was ready for Wafa Hafed and the Weston Ranch Cougars.
Oakdale High girls soccer coach Alfredo Quiroga couldn't remember the last time his team beat perennial Valley Oak League powerhouse Sierra after Tuesday's 3-1 stunner at Daniel Teicheira Memorial Stadium.
The three goals that the East Union Lancers were able to string together in the first half was enough in the early part of Tuesday's game against visiting Ceres to lock up a key Valley Oak League victory.
Today's big crosstown baseball game between Ripon and Ripon Christian is a no go.
RIPON - Injuries haven't knocked Ripon High's soccer team off track in its quest for a fourth straight Trans Valley League championship, and the Indians took another big step to achieve that feat with a 5-0 win over Hughson at Park View Elementary School Monday.
Spotted a one-run lead early and backed by a rare defensive gem by her Manteca High teammates, Mariah Navarro had the most confidence she's had in the pitcher's circle all season going into the top of the seventh inning against visiting rival Sierra.
SONORA - The fun now begins for Sierra High's soccer team, which blew out Sonora 8-0 Monday at Dunlavy Field.
Sierra High softball ace Gabby Hawkins has given East Union fits over the past two years, even outdueling four-time Bulletin All-Area MVP Erin Arevalo, now a starter for the University of Georgia, in a 3-2 upset win in 2008.
Less than a month ago, Tyler Goslinga's high school athletic career closed in the California Interscholastic Federation State Championships, but Friday Goslinga took the first steps in a new career when he accepted a scholarship to play basketball for the Fresno Pacific University Sunbirds.
LATHROP - It came down to the final two matches of the night in the Valley Oak League wrestling tilt between East Union and Lathrop, and the host Spartans got two pins and a 45-33 victory Thursday.
Marcus Montano and the Manteca boys basketball team couldn't make a shot in the first quarter.
Sierra can now center its focus on the big games to come after steamrolling Kimball 59-38 on Thursday.
Ripon coach George Contente tested his team with a rugged schedule in the first month of the season, and it paid off in the Indians' Trans-Valley League opener Thursday.
STOCKTON - Fred Lavender and the Weston Ranch Cougars proved to be tough match up Lathrop.
Jessica Pablo missed East Union's final six pre-league contests after rolling an ankle in a game at Sonora.
Ripon shot 9 for 25 on free throws and missed 10 of 12 attempts down the stretch in a heartbreaking 66-65 loss at Livingston on Wednesday.
LATHROP - The Brijanee Moore Era ended just as it was getting started for Weston Ranch.
Typically, coaches will use wind sprints as a way to grab their team's attention.
LATHROP - In a showcase of underclassmen on the rise, win-starved Lathrop went to a third-year senior in the closing seconds of its Valley Oak League contest with East Union on Tuesday.
Defense led to a balanced scoring effort for Weston Ranch's ill-stricken boys basketball team, which limited host Oakdale to single-digit scoring in every quarter and routed host Oakdale, 68-23.
Anand Hundal celebrated his 16th birthday in a big way.
Manteca High boys basketball coach Brett Lewis said there has been little interest from college coaches when it comes to Anand Hundal, a blossoming 6-foot-8 center whose game has grown leaps and bounds in the past year.
Ripon Christian rolls into Trans-Valley League with some positive momentum after its come-from-behind win at Atwater on Monday.
It's out with the old and in with the old in the Trans-Valley League.


text:
Quote:Notice how everyone who replied in this thread (well nearly ) replied with an insult of some kind, even me.We all might learn a thing or two by keeping our tempers down and our thoughts clear.
Quote:Not about that. It's more like a thread that is going in circles and was about dead until it revived this again when I logged on this AM.
Quote:Now I'm just curious as to what the 'fish song' is...
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Involvement:Expert (understands the inner workings) - Ownership:1 week to 1 month
Pros:Some useful tools. Quality is ok only at such price.
Cons:Template for containing screws seems not accurate, some missing holes.
The only cross screw-driver is too small for most screws in iPhone 4. Eventually I had to use my own one to perform the job.
Sim card cutter is working well and is sturdy built.
Personally, I find only 1 screw driver useful (out of 4) which meant to open the iPhone back cover. 1 is too small and the other two.. I do not what it is for.
I need to use flat blade screw-driver which is not included in the set.
Other than 3 useless screw drivers, the rest is still ok.
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How to Lose a Long Term Customer over $160
Posted by
CORPORATE, MINNESOTA -- Is it any wonder that Best Buy is headed out of business?!?!?!?!?
As a 20+ year customer who has bought tens or thousands of dollars in electronics from this national chain, I just experienced their decision to discard my patronage over $150 in warranty coverage.....brilliant!
In October 2011 I purchased the new iPhone 4s the day it was released. Rather than purchasing through AT&T as with previous iPhones, I decided to give BB a try at their Palm Beach Gardens Florida store.
The representative at the store talked me into purchasing the 2-year warranty coverage on the phone by comparing their coverage to what AT&T offered. He explicitly explained than compared to the carrier's coverage, BB would replace the phone due to any damage if you simply brought it in to any store in any condition(damaged, waterlogged, whatever). He specifically stated that as long as it was not lost, the phone would be replaced with a new one.
Guess I should have questioned further the validity of that sales pitch(don't tell me these guys don't have some type of incentive or quota to sell warranties!), but for 18 months I had no issues.
Then on a trip back to Florida in April I dropped my phone and broke the front glass. Since I was flying back to my new home in Idaho the next day, I took it in to get a replacement phone. What I experienced was the "Best Buy Shuffle"........shuffling the customer off to the Geek Squad or off to the 800 number without any interest whatsoever in solving the customer's problem.
My "replacement" warranty that I was sold turned out to be a 3-day send it out refurbishment program that required coming back to the store to pick it up. Being nowhere near a BB store in Idaho, I needed a solution right then and there. After much "shuffling" that store and another Orlando BB store the next day, the districT Mobile manager the next day said "no way" to a replacement phone. The solution I then found was a two hour glass replacement at a strip mall repair facility before my flight.
Upon demanding a refund of the misrepresented warranty coverage, I was told that all they could do was cancel my warranty coverage and give me a pro-rated refund. After hours of talking to various corporate departments at the agent and supervisor level, this heretofore loyal customer was told the best they could do to keep my business was a $75 gift certificate. Once again BB attempts to cover their sales tactics by negotiating with enticements back to their stores.....very transparent.
In explaining to the last corporate customer relationship representative I spoke with that they were about to lose my future business over this refusal to refund a warranty that was not used, he took a combative stance explaining that I was the one making the decision not to shop at BB in the future, not them. Who is the customer and who is the vendor? Do they think they are bestowing a privilege to let me pay them thousands of dollars for electronics?!?!?!?
Now I want to highlight my experience to the Wall Street analysts that cover BB and the BB board members. Perhaps Mr. Joly needs to hear how his policies are losing his failing consumer electronics warehouse firm loyal customers such as myself while negatively influencing my family members and friends.
What is the old saying......."Good news travels fast. Bad news travels at the speed of light."
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"No Exceptions" Refund / Exchange Policy Bad Business!
Posted by
LYNNWOOD, WASHINGTON -- My mother fell and broke her hip and was unable to return within 30 days the Kindle Fire case that didn't fit her Kindle properly. She wasn't worried about a refund because there was another, costlier item that she wanted, so she would have been happy with a store credit. But when I tried to return it this morning for her, I was shocked when told that she couldn't even get a store credit. (By the way, the item is in original packaging and is still stocked on shelves, so the store would not be losing anything by accepting it back.)
I just got off the phone with the corporate office. The person I spoke with said, "Your mother should have asked someone to return it for her within the 30 day time period." At first I was speechless, then incredulous. An 87 year old woman breaks her hip, lies on the floor for 5 hours, is finally taken by ambulance to the hospital, has surgery, is released to a nursing home where she will be spending the next 2-3 months, and she should be thinking, "Oh, I need to find someone who can return that Kindle case for me." What kind of human being is so lacking in empathy to think that this should even be a top priority for a very scared 87 year old woman who just had a life changing accident?
What kind of nutty, morally bankrupt business would operate like this? I can understand that some people lie, so I offered to bring in medical records to prove that she was unable to return it due to a traumatic, debilitating accident, but the man just kept repeating, "I am sorry. We value your business, but we have a "no exceptions" return policy." Value my business? What a joke.
I have never posted a complaint online before, not have I so vehemently wished a company out of business before. But I find Best Buy's "No Exceptions" policy inhumane and unethical. Legal, apparently, but unethical.
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Best Buy Reward Zone Personal Information Given to Thieves
Posted by
I have never had problems with purchases at Best Buy, I have made a lot of large purchase and HAD a shared card with my husband a Silver Premier Reward Zone card in his name but the emails come to me. In January I started to receive receipts from a store in SC and NC. I live in New England. I called the store and said I am getting receipts for purchases I did not make, what is going on.
They give me to someone else and I was told this person is writing bad checks and returning items and getting cash back. Someone will call me back. Of course not one calls back. I call customer service explain what is happening, and told someone will call you back 7-10 days. NO one calls back. I call the corporate number to be told that this card is not in your name and you are not authorized to cancel the card, I went around and around, with this issue, calling multiple number trying to figure out why our information is on another persons purchases. I told them We do not want our credit compromised and do not want this to somehow come back on us. NO ONE CARES at this BEST Buy corporation!
I think it was Mar 4, someone from SC store calls me asking for my husband, about some purchase, and I said don't you have this in your system that our information is on someones else's purchases??? She apologized and said she would look into it. That started me calling again starting at 11:00am being transferred 7 times, the 7th time explaining everything again to talk to the most nastiest representative, she told me everyone information is can be compromised here. Even hers, she kept talking about her self and talking over me and so nasty and rude.
I hung up and called the rewardzone dept. this woman was nice and understanding and understood where my concerns are, gave me a case number and guess what. I was never called back again. All the points accumulated in my Silver Reward Zone account are gone. I was going to buy appliances. Too bad they do not want my business. I have given my business to a local business, discovered that in the end its the small business that will take care of you. I will file a complaint with the FTC since BESTBUY does not take consumer personal information seriously.
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Worst Customer Service Ever
Posted by
CHANLDER, ARIZONA -- Best Buys/Geek Squad 5 Point Pledge #4: Do what it takes to make it right
Boy has Best Buy failed this miserably.
1/30 â Take my Galaxy Note 2 in for repair (GPS doesnât work at all, everything else is fine). Worked at Best Buy in Chandler, Az, was told and I quote âNormally these phones come back within 48 hours, but the policy is 3-5 daysâ. I made it very clear this is used for my job and that 5 days is the max I can wait as that would fall on a Sunday/Monday and I could use my phone again for my job.
1/31 â I called Best Buy to check on the status of my phone, the lady said ânothing yetâ.
2/1 â I called Best Buy to check on the status of my phone, Same lady answered and said âsorry still not inâ.
2/2 â I called Best Buy to check on the status of my phone, same lady yet again and the answer âsorry still not here, this could take up to 5 daysâ. I explain that Itâs for work and Iâm just making sure it comes in on time as promised.
2/3 â I called Best Buy to check on the status of my phone, same lady again and she already checked for me and told me itâs still not in.
2/4 â I called Best Buy to check on the status of my phone, someone transferred me to the Mobile Dept. The guy takes my phone number down, and tells me he is checking the status now. He said that it still isnât in and how long has it been. I say âthis is day 5 and I was promised my phone backâ. The Best Buy representative tells me, in a very rude voice âyou are just going to have to wait as itâs not in yet and we have no control over thisâ. I hang up out of frustration.
2/5 â I called Best Buy, Again, to check on the status of my phone. Today they tell me âIâm sorry itâs on back order, anywhere up to 2-3 weeks for that to come inâ
Iâve called every day for 6 days and on day 6 all the sudden my phone has a 2-3 week delay now!
I spoke to the Manager, Dominic at Chandler Best Buy. He tells me there is nothing the store can do as they donât have the power to make the call on a replacement phone. I work with Dominic for about 1hr and get nothing but âcall Geek Squad as the can make the decisionâ.
I call the Geek Squad, 35 minutes of being transferred around and telling my story to 4 different people I finally get a Manager who says they can help me. They put me on old and tell me âwe are trying to find you a loaner phone nowâ.. I explain that I have a loaner phone (HTC Desire 4g) and its not powerful enough for my business needs. I spend 1 ½ hours on the phone with Geek Squad for them to tell me the following:
1. They do not see any backorders in their system (yet the local Best Buy says they see a 2-3 week back order)
2. They do not have the power to ship me a new phone ASAP and thatâs done by the store.
3. They are unsure to why Dominic at Best Buy had ME call them, he should have called them.
4. They gave Dominic instructions on how to get me a new phone through âThe Bridgeâ with-in 24hours.
5. I was instructed to work with Dominic at Best Buy.
I call Dominic while having Geek Squad on the other phone, they both agree I need to work with Dominic as he will be contacting the bridge for me to get me a phone with-in 24 hours. Dominic hangs up with me and calls me back after talking to the Bridge. He tells me â5days for them to respond to this escalationâ. 5 days!!!!!!
I ask to speak to a store manager, heâs out at lunch.
Itâs not 7:30pm, Iâve been on the phone since 4:30pm trying to get a straight answer from Best Buy to find out when my phone will be as now my job is affected due to this.
I talk to the store manager, Bob, and he tells me if I donât get a replacement phone in 5 MORE days that he will write one off in store for me. This is nice and all however I was promised 5 days to begin with, I made it very clear this is a work phone and my job depends on it, and still nothing. Bob was absolutely useless and wasted more of my time. He gave me the Regional Mangers number [snip] Gonzalez which I called, left a VM and never heard anything back. I have a feeling this is the wrong number as itâs a girls voicemail but I left a message anyway.
The thing I find comical about this is after my 3 hours of fighting with Best buy I get an email from Geek squad saying my phone was ready to ship out. Did I really have to spend 3 hours fighting with Best buy when you promise âDo what it takes to make it rightâ?? I still don't have a phone and now I'm forced to buy one at full price due to Best Buy's horrible customer service.
I'm done with Best Buy as a company and will never shop there again or use their online store either. The customer service is horrible and I know understand why this company is on the verge of going under.
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Worst Packaging Ever
Posted by
JACKSON, WYOMING -- Bestbuy.com
This has happened several times:
First with a Canon 7D which at purchase was $2,200
It was shipped in its original box slapping a shipping label on it and left at the door by UPS because BestBuy.com doesn't think that something so expensive should be shipped inside proper packaging and with signature confirmation.
Second: Ordered a hard drive and it was shipped without even a box but just inside a bubble envelope that didn't even say FRAGILE! Are we kidding? There's hardly anything more fragile than a hard drive. I heard a thud and that was the UPS guy throwing the package at the door. I don't blame UPS, for all the driver knew there could have been a brick inside the envelope.
Third: $1000 Canon Lens, shipped also in its original box with a label slapped on it
Fortunately I live in a small and honest community (and second floor). Somewhere else anyone seeing a Canon 7D box outside of a door would just help themselves to that.
Now try buying a camera or a lens or a hard drive from Amazon.com They will come in the best protective packaging you can hope for.
To add insult to the injury I contacted customer service through their website chat and an employee called D.B. answered. He hung up on me after my last message. See for yourself:
Hello and thank you for choosing Best Buy, my name is Brandon, how may I help you today?
I'm having troubles with my shipping address again, it changed itself
I see, may I ask what web browser you are currently using?
My shipping address must contain both physical and PO BOX and it won't let me do that , now it changed itself to POBOX only
I'm using Chrome
I see, may I ask that you try using Internet Explorer to make your purchase, it tends to work better with our website.
but it's not the browser, I've had this problem in the past and a customer service rep must change it from there, it doesn't seem like on my side I can put both
Chrome works just fine, I just need you to update my address please
I see just a few moments please.
Alright it is done.
thank you
Is there anything else I can help with today?
I have one more question if you don't mind
I would be glad to answer your question.
Is there a way to include a message with an online order? The problem is that when it comes to shipping BestBuy.com falls way short. Last year I ordered a $2000 camera (I'm a professional photographer) and it was shipped UPS with a label attached to its original box, then I ordered a hard drive and it was shipped in a bubble envelope
Same with an expensive lens
This is very delicate equipment and it needs to be shipped inside proper protected boxing.
Sure enough I had to send back some of the items
I see was there a problem with your purchase upon arrival?
I'm about to order a $3000 Canon 5D Mark II and I don't want that to happen again
I don't know and I don't want to find out. If the Hard Drives fails one month down the line because the way it was shipped I would lose thousands of images. Same with the lens and camera, they are delicate equipment and the mechanics could suffer from that
I'm sorry I do not understand what the problem was you do not want the original packaging?
I see.
plus their original box was never meant to be used for shipping
I see.
I don't mean to sound difficult but you know, as someone who spends thousands of dollars at Best Buy and with a BB credit card that has over $13,000 credit line I expect better
I would suggest that you purchase in store if you are concerned for the handling of your purchase.
Nobody, and I mean, nobody would ship a $2000 camera in its original box. plus it was left at the door, anyone could steal it
Unfortunately the nearest store is far away otherwise that would be easier
I see.
Of course Amazon.com has stellar packaging and stellar customer service, so this is the question that I would like to pass to your shipping management (I contacted them myself bu they never replied): Should they provide proper packaging (mind you, I'm asking for proper, not exceptional) or should I move my business completely to Amazon?
that is entirely up to you.
That's a strange answer for a business that is already struggling financially. I just asked you to pass it to the proper management. Nobody, once again, is asking you to provide excellent customer service (which I don't expect at this point) just to provide a adequate one. FRAGILE ITEMS REQUIRE CAREFUL HANDLING. Simple as that.
(After that the employee closed the chat)
Was it too much to ask to forward my request for proper shipping to management?
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INSANE employees!
Posted on
FORT WORTH (HULEN STORE 176), TEXAS -- So my parents placed an order (and paid) for a vacuum online and BestBuy.com said they would add my name on the order to pick up at my local store. When I got there, the CSR told me she would not let me have it because I didn't have the credit card.
She offered no apologies or help and told me to call BestBuy.com I had to call my parents, who called the website, who called the store and told them to let me take it.
I went back in and a different employee told me, yes corp office called and said for me to have it. But again the CSR said no. She said, just because corp office tells us doesn't mean we can do that. She told me to call them back.
I told her she needed to call them, because they said I could pick it up. After another 40 minutes, she told BestBuy.com to redo the entire order and add my name again. After all that, she said they messed up the pickup date, and I still couldn't have it. The needed to fix it again.
I told her I would need to come back, I had been there for 1 HOUR and I had to pick up my 3 yr old son from day school. She told me, NO you need to wait here in case they need to ask you questions. I said no I'm going to get my kid so give me my drivers license back and left. LOL WTF?!
My parents were furious, they called the store manager, who then accused them of fraud because they wanted to add my name to their order after the fact. My mother explained all this was done before they even took her credit card. Bestbuy.com put me as a recipient on the order before she paid.
The store manager refused to give her his name when she asked. He finally admitted his first name. He told them he would call back or corp office. Neither one ever did.
My parents are having to dispute the charge with their credit card company. And went to Newegg instead!
These people are INSANE!
Resolution Update 01/10/2013:
So the VP of customer service had someone contact my Mom today and apologized left and right. He admitted I WAS on the order as a recipient and it was uncalled for. I should have been given the vacuum.
He gave her a $100 gift card and said they are investigating the employee and manager. Since the store manager now claims he didn't know what cust svc employee it was. What a mess!
Still, my mom and I have stayed away from Best Buy since the incident.
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Broken appliances - NO customer service
Posted by
KENNESAW, GEORGIA -- We bought a washer, dryer and dishwasher from Best Buys about a month ago. They sent me an e-mail the following Wednesday saying they would call between 7-9 PM Friday to set up a delivery time. Then they sent me the same e-mail on Thursday and again on Friday. I waited, they never called. When I called the store on Saturday asking when they were going to deliver they said it would be between noon and 4PM that day (Saturday). I asked what happened to the call on Friday and they said that they had left a message at noon that day. The idea of this tactic is that when they tell you the time you will have no input into if you are going to be able to be there or not. It is that simple, you are either there or you don't get it.
When they showed up to deliver and install the appliances the installer was in a bad mood and swore the entire time. During the installation they managed to crack in half the drain pan that the washing machine was sitting in, scratch the face of the dishwasher, crack the pipe from the drain to the sewer for the dishwasher connection, they did not install the venting from the dryer to the outside of the house correctly (I am afraid to use the dryer for fear it will catch the house on fire) and the dishwasher dryer cycles does not work.
We have called the store several times to complain and to get this issue resolved and they keep saying that the manager will call me back and he never has (it has been 3 weeks). They keep putting me in touch with the sales man who does not have the authority to do anything. I finally found out about a division they have called the Public Defender who I was told has the authority to do all kinds of magical things (another lie). When I called he apologized (as they all do) and then he set the wheels in motion (as he put it) to get the issue resolved. The problem is now that he is off for the next 2 days (I hope it was 2 days and not 2 weeks) and that nobody else is allowed to continue on with resolving my problem on getting a delivery time set up till he gets back on Wednesday. I can only guess that because he is off they are going to close all of the stores and offices till he gets back. He must be the only one with any authority to do anything. The entire company must be waiting on him for everything. When he does get back on Wednesday and tries to set up a delivery they will already be booked solid and the will schedule me for the end of the day. Also, they give you a 4 hour time window and expect you to be there waiting on them the entire time! We have done this for 3 weekends now and still have not had any results. I can only imagine how bad a shape Best Buys must be in when he goes on vacation!
The second mistake I made was putting this on a Best Buys charge (the first was buying it from Best Buys). You have no rights to dispute this with the credit company if it is on a Best Buy card. Normally I would just tell VISA (or whoever) that I am disputing the charge and Best Buys would not get a penny till the issue was resolved. It is not worth a 10% discount when they destroy your home. Anything that I saved and more will be spent fixing all the problems they have caused and trying to get the bad appliances they supplied replaced.
If you look at the Investors Report you will see that their number one goal is to expanding into China, not to improve customer service. This is because they have ruined their reputation in this country and are hoping that the people in China will be stupid enough to accept their policies and not question their authority.
I have no idea what I can do to resolve this issue promptly since the guy handling my case is off for the next couple of days. The store manager refuses to call anybody back at any time, they will not assign my case to somebody else to resolve and they will not get a General Manager or District Manager involved or allow me to contact them.
I am guessing they want me to pursue this as a legal matter. I can why Best Buys is having financial difficulties and will soon be following the same path as Circuit City. It is my fault for not buying the appliances at Lowes or someplace else to begin with.
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Stay clear of Best Buy
Posted by
FOLSOM, CALIFORNIA -- My husband and I bought two Samsung phones through Best Buy in Feb. 2010. Our phones would not hold a charge more than ½ day so I called Folsom Best Buy on 12/10/10 and asked them if I could order some batteries for our cell phones they told me I would have to come to the store to initiate the order.
So on 12/13/10 we went to order the Samsung batteries at the Folsom Best Buy on Iron Point Way. We were in the store over two hours because the clerk tried to order them on the Geek squad computer(help desk) which they found they couldnât do. The computer in the cell phone area and where the Geek Squad are not compatible. So then they took me back to the cell phone area and called Best Buy customer service. I donât think the clerk that was helping me was from that dept because it did not seem like he knew what he was doing but he was trying. After two hours in the store we were ready to leave. The clerk told me they were ordered and I should receive them within 7-14 working days at this time I received no paperwork but just glad the order was done and we could leave.
1/4/2011 around 2pm we went to Best Buy in Folsom to inquire about what the status of our batteries for our Samsung cell phones that we ordered over two weeks ago(12/13/10). Brittany helped as best she could. My complaint is not with her but with you. What good is it to have insurance when something goes wrong if what is wrong is not available to the consumer? Meaning we ordered two batteries for these phones like I said two weeks ago( at that time it took over two hours for the Best Buy clerk to get through to customer service and get the order right) and now we were told today that there is no ETA on this either because Best Buy does not have them in stock nor do they manufacture them so they have to be ordered and Best Buy is waiting on the order to come in? My order #âs are= 7829776 & 7830227 this is what the clerk gave me on 12/13/10 as reference #âs.
Brittany said that it is unusual for batteries to go bad? Does it matter what part of this phone goes bad? If I need batteries they should be at my disposal or tell me what the heck good is it to have your insurance we could have bought the batteries for as much as I have invested into this insurance this year! Now I have always bought products from you and have been quite satisfied till now. In fact we were thinking of buying a television but I have my doubts that I would want to buy one through you when I cantât even get a couple of simple batteries to keep my phone charged more than a day! You tell me what I should do? Then again you tell me what you would do? I thought this would be such a simple request that has turned into a nightmare of waiting, complaining and frustration.
We pay $6.99 per phone for insurance that is $13.98 a month for what you tell me? No telling how much longer we have to wait to get these. I am so dissatisfied it is unbelievable. Why canât I just get the battery from the store when I go in? Why do they have to be sent to me? This is such bad customer service?
I called 1-888 237 8289 today and talked to James a representative for Best Buy after explaining my problem to him he told me that it doesnât look like the order was completed that is why I have not received the batteries I requested? I asked James how that could be when I had the order #s of 7829776 & 7830227 these were given to me the SECOND time I had gone to Folsom Best Buy and asked them what had happened to my battery order? I asked to speak to a Sup I was given Greg I told him I was so tired of explaining this dilemma. What I needed is a resolution to this request. He told me that he sees that there are quite a few people who have dropped the ball and he said he would get me the batteries I needed plus a $20 gift certificate. Greg told me I should receive the batteries by Jan 24th. At this time Greg did not ask for any S/N on these phones he just reviewed what had been done for me which was basically nothing. He apologized and ordered them.
1/20/11 We received only 1 battery from UPS today at about 2:30pm that is why called Best Buy customer service and I got on Marie on the phone at 3:10pm asking her where my other battery was?
I tried to tell Marie how upset I was about all the mishaps that had happened and all the time I had invested in this and Marie told me, âlets move forward and not sit in the past!â I told her you have to learn from the past before you can move on otherwise we are going to make the same mistakes and I am sick of the mistakes being made! She told me she had to call parts and I told her I would hold she said Gabino ordered these phones and I told her no I got them and pay for the insurance. She asked if he was there and I said yes. She asked if we could get the s/n off the phone. I asked her where it could be found. We finally found it behind the battery and was to hard to read. We finally gave her the s/n and she said she would call us back. Marie finally called back and told us in a rude manner â You gave me the wrong number.â I told her let me look at it again. I told her that give us a minute we will get the magnifying glass to read the numbers better. She said ,âthat is your problem you are giving people the wrong s/n#s.â I told her wait a minute Marie my husband is 72 years old and I am 62 years old and our eyes are not the same as they used to be. That was mighty rude. We had made a mistake one of the numbers was actually a letter but the s/n is so small. . Anyway there was no excuse for her to be so rude she will be where we are some day and I hope no one treats her like she treated us. I also told her that if we would have known she was going to ask for that we could have had it ready but Greg never asked for the s/n. She then said she would call me back when she got the battery ordered.
1/20 Marie calls back 4:45pm just called back and told me that she has ordered the battery and it should arrive within 7-14 working days. She told me she could give me a $25 gift certificate and I told her now way I want $40 and the $20 that Greg promised me also. She said then she is through with my call.. I told her ,âNo you are not through with my call till you follow through and make sure I receive my battery and the gift certificates then you are through.â I also told her that my anger and disappointment is not directly at you as though it might seem that way but there have been so many people that have dropped the ball Including your co worker Greg. I told him I needed two batteries for the two phones and he ordered 1 battery . I had told him I pay 13.99 a month for two phones and I needed two batteries (1 for each phone what part of that did he not understand?). Marie told me whose to say that you didnât get two batteries? I told her I resent that comment. I hope you arenât trying to insinuate that I am being dishonest? I told her I have a slip that shows only 1 battery was ordered? You cannot hold me responsible for everyoneâs inefficiency. I am not satisfied with the insurance or the customer service I have received. I respect efficiency and effective service I have received neither. I told Marie I could have gone down into Sacramento to Batteries Plus and bought the batteries I needed right away instead of waiting and still waiting on a service that was supposed to be reliable and dependable. Well that is what they told me when I signed up??? I have spent $167.76 this year on insurance for these phones and all I wanted was a couple of Samsung batteries? What is your take on all of this!!!! What would you do if you were me?
2/3/2011 (4:05 pm)= Called Best Buy contact was Matthew I gave him my case # and order#. I asked him to look at the notes and help me out. He said he had no access to the parts dept so he was going to have to turn me over to them. Matthew after looking at the notes he apologized to me and said that the bad customer service that I received might have been due to the seasonal help they hire during that time. Matthew did give me confirmation order #âs for the new battery is: 82627859 and the order # for the return is: #82627944. He was very cordial and was sorry he couldnât have done more to help me. Now that is good customer service compared to what I have experienced so far.
I have been turned over to Jeremy in the Geek Squad I gave him the information he asked for and he told me that my order had been cancelled because it was sent in as a duplicate order. So no one contacted me I would have never known what happened! I told him I wanted a refund for the insurance I have been paying on for over a year. He told me I understand your frustration and I would be upset to. He told me he was going to talk to Corporate Office and let them know what is happening so please hold for a few minutes. I told him my husband is 72 years old and has diabetes and high blood pressure I use these phones all the time it is imperative that I have these working. He said he would relay my concerns and put me on hold.
Dennis from Corporate office is on the phone now I told him what I wanted and he told me he couldnât do any of what I asked. So why did he waste my time? He told me he was going to turn me over to Customer Care?
It is now 5:10pm and I have been disconnected âplease hang up and dial the toll free # again.â
5:15pm I call back and get a hold of Candice in Geek Squad and she tries to put me over to Monthly billing which is closed and she said that is probably why I was disconnectedâ¦.. Well thank you for that great exceptional customer service where your call counts.
She told me to call back tomorrow!!!
2/4/11: Called back 12:10pm Rep did not give me a name she forwarded me to the Mobile Unit while music played for 10 min.
12:30pm Elise said she cannot help me and forwarded me to her supervisor and then I am disconnected.
12:31pm Call back Cust Rep no name I told her I had been disconnected and would like to talk to Elise she told me she did not know anyone by that name but forwarded me to Corporate Office
12:45pm Ben said I will more than happy to cancel your plan but I cannot give you a refund. He said I am awfully sorry for what has taken place here but I do not have the power to issue a refund. I said I have waited this long to someone like yourself to get a resolution to this matter. And all I get is an apology I have had those since this all started and you know they donât mean much to me anymore what a want is a resolution to this problem. Every time I call they tell me that I am going to receive exceptional customer service that is a guarantee. I told Ben I need to talk to someone above you.
1:00pm I have been turned over to Mary (Customer Relations) tells me there is nothing she can do for me. No refund.
I guess I am writing this is so no one like me is tricked into getting their fabulous cell phone insurance... buyer beware. It is not all what it is cracked up to be. Don't be a fool like I was..... stay clear if it is to good to be true it usually is.
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Nightmare purchase
Posted by
LANCASTER, PENNSYLVANIA -- I originally purchased a Sony Bravia Television model KDL46W5100 on 12/3/09 at the Lancaster, PA Best Buy. The TV came as package with a Playstation 3 and a game and movie The purchase just by itself was a nightmare, I called in to the store earlier that day and was told they would put everything on hold for me, so I could pick everything up after work. When I arrived I went to the customer service desk and told them I had a TV package waiting for me, they looked at me like I was a ghost and said they had no idea what I was talking about. Over an hour later of getting pushed to different employees and departments, I was told they did not have any more in stock, but then after complaining about the situation they "magically found one" and I was finally able to purchase the package. I received no apology from anyone for the delay, mix up or the complete waste of my time.
The TV worked great for a little more than two weeks and then started turning itself on and off every few minutes. So I called the Lancaster Best Buy after waiting through ten minutes of just listening to a phone ring waiting for someone to pick it up. The employee that answered(who I later realized completely lied to me just to get me off the phone) told me that my model TV was not in now, but that it would be in the next few days and I could exchange it then. So I waited for two days without being able to enjoy my recent purchase. In the meantime I called the Black Tie protection plan I purchased with the TV and the representative I spoke with informed me this was very rare and he thought I was given a floor model. Which makes perfect sense due to them telling they were out and then magically finding one in the back.
When I attempted to call back into Lancaster I again waited for over ten minutes before anyone decided they wanted to answer the phone, I informed the employee of the situation and he said they are backordered on my model TV and have no idea when they would get more in. Starting to get upset I asked to speak to a manager about the situation and I was transferred to the home theater section, which of course came with another very long wait!! When someone finally answered I asked again for a manager only to get put back on hold again. My timer on my phone was at almost thirty minutes by now!! I finally got a customer service manager named Ray D{removed per forum guidelines} I say his name because his service and complete lack of help or respect for me or the situation have completely turned me off from ever going back to the Lancaster Best Buy again. I admit I was upset when I finally got to him, but rightfully so, there is no reason someone should get the run around trying to exchange a two week old defective product. I told him the customer service in his store is horrible, and no one should have to wait that long to speak to someone and that I have been on the phone for almost half an hour now. Ray gave no apology and simply said they are just too busy right now. (It makes me wonder what kind of company he is hoping to run and model to his fellow employees when you have no time for customers, who kind of are the reason a retail store is even able to be in business). I told Ray my situation and he said that because there are no more TV's left I would have to wait for more to come in or just return it and there is nothing he can do right now. I told him that it's unacceptable to have a broken TV after two weeks and for you guys to not help is ridiculous, I should be receiving a comparable model to fix the situation. We went back and forth over the matter only for Ray to tell me I was being "hostile" and to complain to 1-888-Best-Buy. I never once swore or threatened him so calling me hostile is a joke. At this point I asked to speak the GM, however Ray refused to transfer me or give me the full name of his GM only telling me he goes by Steve. I asked Ray what is your last name because I'm calling back in for your GM to tell him how you have treated me, he refused of course again and said that I needed to take my complaints to 1-888-Best-Buy and that the call was over.
I called 1-888-Best-Buy and lodged a complaint with the customer relations department. The representative called the store back(which must have taken her awhile to get someone to answer the phone there, because it was a very long wait until she got back to me). Once she finally got a hold of Ray we were on a three way call where he offered me a lower model TV (Ray offered me a V series and have the W series) BUT he wanted me to pay $100 for the exchange. I become very upset for two reasons. First off I told him that the TV he is offering me is lower end model than what I originally purchased. Ray however, tried to lie and say it wasn't, before I told I'm on the Best Buy website right now and it says so right here. Ray still being the non helpful "manager" he is would not offer anything else or even a simple apology for the his actions towards me, trying to lie to me, or situation I was in. I told him I'm not looking to take advantage of the situation and get a higher model TV for free but I want something comparable. He finally offered another series TV but wanted $300 for the difference stating he was giving me a deal. I told him this was ridiculous, I didn't break the TV and I was given a defective product. Since you don't have any more of the same TV you should be taking care me of and fixing the situation instead trying to get me to pay even more money to fix your problem. Ray didn't budge and basically said it was either buy the other TV, wait till a new one comes in, or just return it. Ray said he would try to check stock with other stores to see what he could find and call me back in a couple minutes. He called back and found nothing but would not replace the TV unless I put out more money. I realize there are differences in prices with different TV's however a customer should not be told you have to wait until who knows when to get a new replacement or shell out more money to fix the defective product we gave you and apparently don't even stand by. At this point any credibility Ray had with me was completely out the window now, after him trying to lie to me and basically saying either return everything or wait for however long to get a new one.
I tried to call Ray the next day only to again wait for someone to pick it up. After about ten minutes of just ringing I decided to call another location. I called the York, PA Best Buy and guess what, they picked right up right away. The associate was very helpful and transferred me to a manager right away. The manager I spoke to this time was Jeff G{removed per forum guidelines} and he was one of the most helpful and friendliest managers I have ever met. After explaining the situation to him, he apologized repeatedly (something Ray never once did, he just refused to help) and told me he would do whatever he could to fix the situation and take care of me. Jeff informed me the only model TV he had left in stock in the Bravia 5100 series was a Z series the highest model they in that series. Instead of telling me I needed to pay a couple hundred dollars for the difference to exchange their defective product he instead said he would do everything for only $50. I was shocked at first because the customer care I received with Ray had turned me had all but completely turned me off from Best Buy all together. Jeff however just said he wanted to take care of me as a customer and fix the situation. So long story short I was able to exchange the defective TV for a new one, and I was sure this one was not a floor model! The associates Angel and Janelle in customer service were extremely helpful and did the exchange with no problem. One of the other associates who I won't name asked me about the TV and what had happened, after telling him about Ray D{removed per forum guidelines}, he informed there have been a lot of complaints about him from other customers and fellow associates. This was a relief to me to know that I was not the only one, but also sad that more customers have been treated so poorly by Ray.
I live in Lancaster if you didn't guess, however I will only go to the York location which is out of the way, but at least I will be treated fairly and taken care of, I will never step foot in the Lancaster location again. The GM can thank him for losing my business as well as hurting their reputation. A company's best form of advertising is word of mouth and let me just say I have and will continue to tell everyone I know about how bad the service was at the Lancaster location and how rude and disrespectful Ray D{removed per forum guidelines} was. The service I received in York however was amazing, especially the service from Jeff G{removed per forum guidelines} and he kept from returning everything and never shopping at a Best Buy again. Jeff went above and beyond and for that I am extremely thankful
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Posted by
I am having a problem with Best Buy as well. I submitted a claim at the end of July because the HDMI port on my Panasonic DLP failed and the bulb is starting to flicker.
First, I called in to get my TV inspected and they did not have an appointment until 8/18. I told them that was too far out and they said they could send out a 3rd party vendor and they would call back to set it up. I called them back 2 days later because I never got a call. They said, "sorry" and that they would call back with someone.
3 days later they still had not called so I called them and they said "sorry" again and that they would call back with someone. 2 days later I get a call from a vendor that advised me that they do not work on Panasonics!
I called them back and demanded that the Geek Squad come out to my house. Now it was after 8/18 anyway! They said that they would.
3 days later I get a call from another 3rd party vendor who says that they were dispatched to repair my TV! At that point I just wanted it done.
I told them the problem and they only had the HDMI issue listed, not the bulb, but they said that they would take care of it anyway. They called Best Buy back and started to search for the part.
They called and told the Repair Lady that the part did not exist because Panasonic did not make them anymore. Now, the main issue was because Best Buy did not keep track of what they were doing, Best Buy had to search for the part 3 times because they never documented that they already did it.
Finally, last week the repair person got an e-mail from Best Buy confirming that they could not get the part and they were going to send the request to the review dept (this was after the 3rd attempt to order the part) to replace my TV. I would probably end up with a voucher to replace the TV. She advised me that the process would take 3-5 business days.
I was fine with that because that would mean that I would get the voucher before the labor day sales and I started to look for a new TV. But, of course, Best Buy didn't document it again!
So this week, we find out that they have to reorder the part again!
I called and ask why they have to do it a fourth time when we have an e-mail confirming that they have already done it and they say that they just have to.
They won't accept the e-mail from their own company as documentation. They advised that they will have to go through the process again, and that once they verify the part is not in, the review will take 3-5 days.
I raise hell and get a supervisor, Ben, on the phone. He tells me that he will just get it over to the review dept, but it will still take 3-5 days. I still raise hell and says he will get it reviewed in 4 hours. that was today at 8am. I waited until 3pm and there was no call back.
I called and left a voice mail for him and still dd not get a call back.
I called on my way home from work and got another supervisor, Ricky on the phone. All he would tell me was that there was no such thing as a 4 hour turn around and that the first sup told me "misinformation".
He continued to quote me 3-5 days and said that the department that handled the review of the replacement did not take incoming calls. I asked him to call them and he refused.
I asked him to e-mail them to assist me and he refused. the most he would do was e-mail them to get them to call me, which I doubt they will do. I asked for a customer complaint line and he refused to give me one.
He also refused to give me his manager and refused to transfer me to another sup. I advised him that it seemed like they were looking out for their own interests more than mine as their customer and reminded him that we had a contract together. He refused to do anything that would assist me in any way shape or form other than quote me 3-5 business days for the turn around on the review of my claim.
I ended up calling back and got the corporate complaint line ans spoke to Leanne. I told her the issue and advised her that I was going to be out the sales on labor day because of their mistakes.
I asked her to assist and advised that I just wanted this to be resolved. I advised that I wanted assistance to expedite the process on the review. She started to argue with me! Talk about customer service! The only time I was hearing anything about good customer service from Best Buy was on their recordings when I was on hold!
Leanne went on to advise me that the 3-5 days was the expedited time frame! I said that this was not as everyone before her said that this was the standard time. She said that it was not and that there was nothing that she or anyone else could do.
I asked for the name of the CEO and at first she said that she could not release it as it was confidential. I had to remind her that it was public info and she finally advised me in an extremely rude fashion and we disconnected.
This entire experience has been one of the worst customer service experiences of my life! Every action has bee prompted by me, I will be losing out monetarily because of their inaction and poor handling. All I want is my TV and my time back!
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College Baseball: Rockford College, RiverHawks renew partnership
Staff Report
LOVES PARK, Ill. — Rockford College will once again call the RiverHawks' stadium home in 2012.
The Regents and the Rockford RiverHawks announced Dec. 13 they have agreed to once again play the college's home games at the professional baseball stadium.
Rockford College will play 25 games over 16 dates at the stadium, including several doubleheaders. The Regents' first game in Loves Park is scheduled for March 30.
Both the Regents' varsity and JV programs will play at the RiverHawks' stadium next spring.
Regents Head Coach Bob Koopmann said: "The biggest thing it does is, one, give our players as well as our opponents a quality field to play on and a quality facility for the parents to watch a game at. Another big positive is how much it helps recruiting future Rockford College baseball players."
The Regents compete in the Division III Northern Athletics Conference, and play from late March through early May. Rockford College won back-to-back NAC Tournament championships in 2007 and 2008.
RiverHawks Director of Operations Chris Daleo said: "This partnership benefits the college and the community. It gives Rockford College arguably the best facility in Division III, and the stadium's seating capacity allows for more parents and local residents to watch the Regents play. The partnership also gives added exposure to our sponsors, and generates a greater presence of the RiverHawks name in the stateline region."
The RiverHawks are members of the Frontier League, an independent professional baseball league that will play its 20th season in 2012. Advertising and season ticket information is available by calling (815) 885-2255. Fans can also visit www.rockfordriverhawks.com.
From the Dec. 21-27, 2011, issue


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The Internet's Best Responses To The Blue/Black White/Gold Dress Debate
I see dead dresses
Win Tickets to see Camm Hunter Live in Toronto
Enter Now!
Check Out Shawn Mendes' New Music Video For 'Never Be Alone' Now!
Watch now!
8 Under The Radar Juno Award Nominees You Should Check Out ASAP
Add to your playlist!
January 22nd, 2013
Paramore are readying for their comeback. The band's upcoming album is their first since reforming after a messy split with founding members Josh and Zac Farro. Now a trio, band members Hayley Williams, Jeremy Davis, and Taylor York have released their first single in years with Now, updating their trademark sound with a pop element reminiscent of No Doubt.
In addition to the first single from the band's upcoming self titled album, due out April 9, Paramore have also released the tracklisting for the 17-song disc, with three of the songs recorded as interludes. Check out Now below and let us know what you think of the song in the comments section!
1. Fast In My Car
2. Now
3. Grow Up
4. Daydreaming
5. interlude: Moving On
6. Ain't It Fun
7. Part II
8. Last Hope
9. Still Into You
10. Anklebiters
11. interlude: Holiday
12. Proof
13. Hate To See Your Heart Break
14. (One Of Those) Crazy Girls
15. interlude: I'm Not Angry Anymore
16. Be Alone
17. Future
Posted on Tuesday, January 22nd, 2013 at 1:01 pm by Allison and is filed under Music.


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This title in other editionsThe Color of Truth: McGeorge Bundy and William Bundy: Brothers in Arms: A Biographyby Kai Bird
Synopses & ReviewsPublisher Comments:The Color of Truth is the definitive biography of McGeorge Bundy and William Bundy, two of "the best and the brightest" who advised presidents about peace and war during the most dangerous years of the Cold War. The Bundy brothers embodied all the idealism and hubris that animated American foreign policy in the decades after World War II. They will be remembered forever as anti-communist liberals who, despite their grave doubts about sending Americans to fight in Southeast Asia, became key architects of America's war in Vietnam.
Kai Bird, the author of The Chairman, the acclaimed biography of John J. McCloy, brilliantly recreates the world of Boston Brahmin privilege in which the Bundy brothers were reared to govern. Educated at Groton, Yale and Harvard, Mac and Bill Bundy were protégés of Henry Stimson, Dean Acheson and Justice Felix Frankfurter, and their friends and admirers included Walter Lippmann, Joseph Alsop and J. Robert Oppenheimer. Bill played a major role in the supersecret ULTRA code-breaking project that proved invaluable to the Allies' victory over Nazi Germany. Mac, a key military aide, was present at D-day and later wrote Stimson's influential but misleading essay explaining Truman's decision to use the atomic bomb. In the 1950s, both brothers became ensnared in Senator Joseph McCarthy's witchhunts against suspected communists in government and academia. As dean of Harvard College, Mac fought to protect his tenured faculty while sacrificing junior scholars who refused to "name names" to the FBI. Bill, a high-ranking CIA official, saw his career nearly destroyed when McCarthy learned he had contributed money to Alger Hiss's defense fund. Bill's refusal to testify before the senator's committee was a turning point in the battle against McCarthyism. The brothers reached the apex of the national security establishment under Presidents Kennedy and Johnson. Kennedy appointed Mac Bundy to be his national security adviser, and Bill Bundy moved into senior positions at the Pentagon and the State Department. One or the other was involved in many of the triumphs and deceits of the Kennedy years, including the Bay of Pigs fiasco, plots to eliminate Fidel Castro and the Cuban Missile Crisis. But it was their role in guiding the nation to war in Vietnam that engulfed them in controversy and indelibly marked them as failed figures in American history. At every stage of the war — from the assassination of South Vietnamese president Diem in 1963 to the Gulf of Tonkin incident in 1964, from the bombing campaign of Operation Rolling Thunder to President Johnson's July 1965 decision to send hundreds of thousands of U.S. combat troops to Vietnam — the Bundy brothers were present, urging a policy of gradual escalation. Long after Johnson had dismissed their warning that Vietnam could become a "white man's war" on the Asian mainland, the Bundys remained loyal to their liberal president, who was determined not to allow right-wing critics to accuse him of losing another Asian country to communism. Even after Mac left the government in 1966 to become the controversial president of the Ford Foundation, he remained silent on the war. Bill stayed on in Washington until 1969, prosecuting a war he knew was unwinnable. Based on nearly a hundred interviews with the Bundy brothers, their families and colleagues, and on thousands of pages of archival documents — including some White House memos that remain classified — Bird's account contains dramatic new information that alters the history of the Vietnam War. Like the bestselling The Wise Men, this dual biography is both an inside account of the making of U.S. foreign policy in an era of nuclear weapons and a stunning group portrait of the heirs of the Wise Men — including Robert McNamara, George Ball and Robert Kennedy — and the presidents they served. Description:Includes bibliographical references (p. 465-474) and index.
About the AuthorKai Bird is the author of The Chairman: John J. McCloy: The Making of the American Establishment and a contributing editor of The Nation. A Guggenheim Fellow, he lives in Washington, D.C.
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Introduction 1 Harvey Hollister Bundy: The Patriarch Notes What Our Readers Are SayingBe the first to add a comment for a chance to win!Product Details
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Home / Snooker / Uk Snooker Championship
The UK Championship is the second biggest ranking tournament of the year, after the World Championship. It has been held at a variety of venues since it was established in 1977, including Bournemouth, Preston and York. It is currently held at the York Barbican Centre in December.
The huge ranking points on offer and the best players from the world of snooker are always in attendance. It makes for great betting for the snooker punter as so often the odds on favourite is dumped out at an early stage, as was proven in 2010 when tournament favourite Ronnie O'Sullivan was dumped out in the first round by Stuart Bingham.
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Filoli Guided Tours, Hikes, and WalksIronwork detail of a Filoli gate. Photo by: Donnetta Murray
We offer a variety of guided tours, hikes, and walks to help enrich your Filoli experience. All tours are free with the price of admission. Prepaid advanced reservations are recommended, especially during April and May. Groups at Filoli are considered 12 or more. Please call Visitor Services for group rate information. House & Garden ToursGuided by Filoli volunteer docents, these tours last approximately two hours. An hour is spent in the House and an hour is spent in the Garden. The walking is at a casual pace as the docents talk about each area. Tour times are Tuesday through Saturday at 10:30 am and 1:00 pm. During April and May there is an additional tour at 11:30 am. Nature Preserve HikesFiloli offers a wide range of hikes and walks through its Nature Preserve throughout the year for adults, families, and groups. For more information, see the flyer, Filoli Nature Experiences for Friends and Families (PDF 448K) and Filoli Nature Education for Schools (PDF 449K). Guided Hikes and WalksNature HikesSaturday Nature Hikes — A benefit of membership! Did you know that Filoli's nature preserve has more than seven miles of trails crisscrossing six different types of native California habitats? Join experienced Nature Education Docents on a guided, two–hour hike along some of these well–maintained trails. Experience the beauty and tranquility of our nature preserve while learning about the natural environment and the wildlife that make Filoli their home. Fee: Free for current members or with paid admission to Filoli. Non–member admission prices February through May: $20 adults, $17 seniors; $10 students and National Trust for Historic Preservation Members. Reservations are required.
*Except on Special Event days. Dining Options for GroupsGroups of 8 – 20For your convenience the Café at Filoli offers you the opportunity to order box lunches. This gives you designated seating in the Café. The price is $17.00 per box lunch. The box includes a sandwich, side salad, brownie/cookie and beverage. A 50 percent deposit is due at booking. Final order and non–refundable payment is required two weeks prior to visit. For information on tour reservation and group lunch options please email email@example.com or phone Visitor Service at 650–364–8300, ext 208. Groups of 21 or largerPlease contact Filoli Visitor Services about group rental options. Please email email@example.com or phone (650) 364–8300, ext. 208 |


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What does CMG mean in Occupation & Positions?
This page is about the meanings of the acronym/abbreviation/shorthand CMG in the Business field in general and in the Occupation & Positions terminology in particular.
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What does CMG mean?
- CMG was a consulting company focused on telecommunications and computing and based in London, United Kingdom. It was once a constituent of the FTSE 100 Index but was acquired by Logica in 2002.
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"CMG." Abbreviations.com. STANDS4 LLC, 2015. Web. 5 Mar. 2015. <http://www.abbreviations.com/term/74815>.
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Fruitland, Md.-based Bennett Construction's new C&D recycling facility was the natural progression of a long-time demolition and hauling company.
Bennett Construction has been demolishing buildings and excavating areas around Maryland's eastern shore for more than half a century. Throughout the years, the company has continued to evolve and expand into related businesses.
In 1982, Bennett Construction acquired its first roll-off trucks for use on its projects. The company then entered the hauling business as other companies began requesting their hauling services. This eventually led to the purchase of another roll-off company in 2001. The way in which Bennett Construction began its recycling business was somewhat of an accident according to General Manager Bruce Giordano.
Of course the company already had the loads of material from its demolition, excavating and hauling business. Then as Giordano describes it, "One day we had the kooky idea of 'let's bring the loads here, dump them out, and put them on a trailer and ship them.'"
Getting Started After finding success separating and shipping material, the company was informed by a state official that since what it was doing was essentially processing material, it needed to get permitted as a C&D processing facility. Bennett began the permitting process in 2005, but since its construction business was booming at that time and taking up a lot of the company's focus, Giordano says, Bennett didn't push full steam ahead with its plans for a C&D processing facility until about two years ago. Then he says, the process began to move quickly.
Principals: David Bennett, president; Bill Bennett, vice president; Bruce Giordano, general manager
No. of Employees: 33 total; 18 at Bennett C&D Processing Facility
Equipment: General Kinematics 24-foot Syncro-Coil Vibratory Finger-Screen with a 5-by-128-foot pick belt conveyor with 14 chutes; a 3-foot-by-27-foot fines belt running beneath a 48-inch wide self-cleaning electromagnet; a Cat M318C raised cab excavator; a Cat 242B skid-steer; a Rotochopper EC-256; a Marathon/Nexgen Gemini 3560 horizontal, closed-door conveyor-fed baler
Capacity: estimated 10,000 tons/year
Materials accepted: wood, metal, block/masonry, vinyl siding, plastics, paper, OCC
In 2008, Bennett began its first front-end route, which Giordano says has now tripled in size. And Bennett C&D Processing Facility officially opened its doors in January 2012. Giordano says business is off to a promising start.
"We are a small operation, but currently the only permitted C&D processing facility on Maryland's eastern shore," Giordano says.
Debris from Bennett's jobs and material from other haulers unload inside of the 15,000-square-foot enclosed facility.
"All incoming loads are under the watch of cameras from the time they enter the property until they leave to help alleviate any issues of contamination and accidents," Giordano explains. "Drivers can remain in their truck the whole time they are on the property because we have an automated ticket delivery system and floor personnel to open and close all truck containers."
A lot of the material processed at the facility comes from the demolition and earthwork side of Bennett's own business and it's front-end routes for OCC (old corrugated containers). The company says it also continues to attract outside haulers.
Giordano estimates currently 70 percent of the material processed for recycling comes from Bennett and 30 percent is from outside haulers. He anticipates that as the business reaches peak operation, there will be a 60/40 split where 40 percent of the incoming material will come from Bennett.
Material that enters the facility is loaded onto a vibratory fingerscreen and moves up an incline belt to a 7-station picking line.
"Our recyclables are then hand sorted by 14 employees, and those materials are deposited into bunkers below," says Giordano. Material 2 inches and smaller that falls through the vibrating screen is first run under a cross-belt magnet before exiting the building into an enclosed area where it is deposited into a truck and used as alternative daily cover at a local landfill. Giordano estimates Bennett is diverting between 70-80 percent of its incoming material from the landfill. He estimates Bennett will divert 10,000 tons from the landfill and into recycling markets in its first year of operation.
Success Story
Finding qualified, hard-working and dependable employees is one of the biggest challenges any employer faces. When Fruitland, Md.-based Bennett Construction started receiving applications for its new C&D recycling facility, it received nearly 250 applications. Out of all those applications there was one hand-written resume from a man named Bruce Shriever who was in the prerelease program at Eastern Correctional Institute, Westover, Md.
Bennett Construction General Manager Bruce Giordano recalls, "His qualifications were impeccable and we actually felt him to be more qualified than what we were looking for, so we laid it aside."
After rounds of what Giordano describes as "less than promising interviews," he says, "We felt it would be wise to give him [Shriever] a chance and see where it led."
Giordano says after meeting Shriever, the company decided he would make a good floor spotter. But Shriever continued to stand out.
"He took ownership of the operation and now supervises the facility along with the workers," Giordano reports.
Shriever has also recommended several other people from the program. Giordano says, "Not one of them has been a disappointment. They are extremely happy to be working and earn every dime they make while here."
Giordano emphasizes that employees hired from the prerelease program are compensated at the same level of pay as any other employee.
"If we can play a part in helping people get back on their feet by giving them the opportunity to work and provide for their families as well as retain dignity and self-respect, then hopefully they will carry that with them when they are released and either move on in life or choose to settle here and work," Giordano says.
Building Business Locally, Giordano says there are strong recycling markets for OCC, paper, metals, wood waste, concrete and brick/masonry. Most recently it has been able to find a market for vinyl siding and is developing relationships to move its drywall, carpet, e-scrap, plastic and asphalt shingles into secondary markets.
Building business relationships is something Giordano says he takes seriously. "I think it is important to create a wealth of contacts and always be honest in all your business dealings and know when it's best to walk away from a bad deal."
Giordano wants to see the recycling facility grow, but doesn't want to get to far ahead of himself.
"Growth is always good, but I believe it should be controlled," he says. "We need to ensure that this facility gets the rhythm it needs to stand on its own first, but I do enjoy looking at the long term."
In looking at the long term, Giordano says Bennett is working on entering the residential route business. "I think it is a distinct possibility that one day we may be able to open a solid MRF (material recovery facility) and hopefully combine the two operations."
In His Blood
Bruce Giordano began his career with Fruitland, Md.-based Bennett Construction more than 20 years ago. He graduated college with an architectural degree but says he discovered his love of garbage the first time he pulled a can of trash into a roll-off truck.
"From there, I just couldn't wait to get into the commercial and front-end collection and then move into waste processing," he says.
Giordano, who now serves as general manager for Bennett Construction and its new C&D processing facility, says he believes his passion for the waste and recycling industry is in his blood. He says he recently learned that both his great-grandfather and father were listed in an old Newark, N.J. census as rag peddlers and junk dealers.
Giordano admits it is not always easy to make it in the waste and recycling business. "You must be willing to take on all the obstacles that will be thrown at you head-on when working to make your way in this industry," he advises.
The author is managing editor of Construction & Demolition Recycling and can be reached at firstname.lastname@example.com.
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George Martin and 1,916 others pledged to RAINFOREST ALERT! Indonesian Oil Palm Fires Threaten Important Orangutan Population with Death
1,917 pledged to take action to stop the slaughter of orangutans in Indonesia Ended about 1 year ago ACTION ALERT PLEASE SEND, SHARE, LIKE, FORWARD! By the Rainforest Portal, a project of Ecological Internet March 30, 2012 TAKE ACTION to stop the massacre of Tripa's orangutans http://www.rainforestportal.org/shared/alerts/sendsm.aspx?id=orangutan_oilpalm In a global tragedy, an entire important orangutan habitat was intentionally set ablaze in past weeks with nearly… Read more about the pledge


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Lift one
And the world descends
To the point
You have risen as gravity falls
Your arms …
Your mind brave
And the wings
They don't form flying
On flights of word skeletons
Lands beneath you
Naked as nature
She's asking
Yours dreams to come true
And feel blind as sole's see,
Like poetry walks in-
To being
And steps landing
On life creating
Writen for the Red Buble group Stairs
C.C. I love this piece…beautiful….Sally xxoo
Thank you Sally!
– C.C. Arshagra
Ahh life…you always manage to remind me just how much beauty there is to be found in it..in life.
Beautiful poem indeed.
Thanks again Kristy "Special" Lee
– C.C. Arshagra
The poet descending a staircase – beautiful CC !
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May the joys of gravity befall you. To Life!
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Beautiful truth!
A beautiful comment from your beautiful being, Thanks Jen.
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