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PayTel is a monopoly that overcharges and refuses to refund dropped calls
Posted by
SALEM, VIRGINIA -- PayTel is the sole provider for phone service for Western Virginia Regional Jail. This is a monopoly without competition that is being forced on people who are very vulnerable and need to keep in contact with their loved ones. Institutions and correctional facilities like Western Virginia Regional Jail must offer an alternative to PayTel with competitive prices and services. PayTel's prices, services, and customer support are atrocious at best. This company is completely incompetent and their practices are unacceptable and frankly un-American. PayTel should not be allowed to have a monopoly on an essential phone service, period. PayTel has dropped numerous calls and has refused to refund any of them. I have already given PayTel hundreds of dollars just so I can make a local call to a loved one who is currently incarcerated, and yet they refuse to refund my dropped calls and have accused me of trying to swindle their system. I am at a loss for words. PayTel and their business practices are absolutely disgusting, it is unacceptable and un-American that we are forced to use a monopoly for such an essential service. I am tempted to contact my lawyer and provide my phone records showing that I have never once had a dropped call in my area except when using PayTel's completely unreliable service, and that PayTel has blamed me and my telephone service provider for their failure to provide adequate service and that PayTel refuses to refund my dropped calls. I will be pursuing a class action lawsuit against PayTel and will be lobbying for the implementation of an alternative, competitive telephone service provider.
I have already spoken with your (PayTel) supervisors numerous times and am now pursuing legal action.
Company Response 12/16/2011:
We apologize for any frustration you experienced with our company concerning dropped calls. If you will email your name, address, phone number, and PIN to firstname.lastname@example.com, we will investigate this issue to determine why the calls were dropped.
The following information is in our brochure and posted on our website concerning dropped calls. Calls may be disconnected if any of the following activities occur during a call:
• Stop talking without hanging up.
• Attempts to make a 3-way call.
• Attempt to answer Call Waiting.
• Attempt to put a call on hold.
• Attempt to transfer a call.
• Use of a cordless phone (static).
• Use of a wireless phone (dropped cell tower or static).
PAY-TEL does not accept responsibility for dropped wireless phone calls.
In the future, if we fail to meet your needs, you can email a manager at firstname.lastname@example.com and your request will be addressed the same day.
Best regards,
Customer Service
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Alain on 12/17/2011:
Looks like PayTel is offering to resolve this. May as well take them up on it.
catwellhollow on 12/20/2011:
I may be interested is that as well monroelemon.
Still waiting to receive my first call. Deposited money 3 wks ago. Now my numbers are blocked.
E A St. Louis on 07/10/2013:
Disgusting, PayTel's reply didn't even sound sincere. More like a voice automated answering system. I'm so tired of seeing the public being taken advantage of by these jerkoff companies. It's basically extortion in most cases and they do it legally because of kickbacks to low life officials. I say get a lawyer or at least call the FCC and file a complaint. The FCC will require an explanation from them and these kind of scums hate that, and give the FCC accurate and plenty of information so that PayTel can't easily wriggle away with a bunch of lies and legal BS.
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Really getting on my nerves!
Posted by
VIRGINIA -- Okay so I've been using Paytel for like a month now and today I had 7.15 or something like that in my account and then hadn't received a phone call and checked again to find I only had 6.00 something left...?? Where did that couple of cents go??? Anyway more importantly at 3:02 pm that day I posted a payment and saw that they received my money surely but my number was never unblocked??? I waited the two hours then tried to call and waited on the line for 30 min and then the phone just hung up!!! So I got back online and it said give 4 hours so I did...four hours passed and they were acknowledging that they had received my money but still my number was blocked and I called back waited for 28 min on the phone and then to look and see everyone leaves at 6. Really? If you're going to have a company like this then you at least need operators throughout the night. So finally I wrote an email and sent a message... still waiting and my numbers still blocked. No Surprise!
Company Response 12/9/2011:
We apologize for any problems you had when attempting to reach a customer service representative with our company. You mentioned the hours for our customer service department; they are available until 9 pm eastern standard time.
In regards to the email you sent, all emails are answered within a timely manner.
To investigate your concerns please e-mail us your phone number and PIN and we will review your account and get back with you. You can send this information to email@example.com. We wish to resolve your issue as soon as possible.
Best regards.
Customer Relations
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Alain on 12/10/2011:
Alain on 12/10/2011:
At least they cared enough to post a response. A lot of companies never bother. See if they'll work with you and give us an update, if possible.
SUPERPISSED@PAYTEL on 02/04/2012:
PAYTEL posting that reply on this thread is only to save face online.
They know that you are not going to investigate someone else's ocncern you see on this thread so it appears that they are addressing their concerns head on ... BUT THEY ARE NOT!
Between 5pm last night and me awawking at 9am to find out I owe them money Here is what transpired:
I got one free 1 min call from my husband (inmate)
Afterwards I had to put $16 money on a PayTel account.
A 10min calls were quoted at $7.85 (NC jail to DC number) I should get AT LEAST 2 (10min) calls.
I had 1 (10min) call from my husband last night and that was it.
I wake up to an email that says I now owe them $.37 on my DC phone number and that my number is now blocked.
So I try to get slick and figure this craziness out.
I change my google number to the area code where my husband is to get a cheaper rate. $1.71 (NC jail to NC Phone Number)then I put $8, thinking OK, I should get AT LEAST 4 (10min) calls.
My husband called, and the call went past 1 min but ended at 10min.
*I did NOT get my first free min phone on this number but whatever...
Then I awaken to the NC phone account that says
I now have .86 cents
WTF!!! but of COURSE, since I need to communicate with my husband I put $5 on my NC phone number to tell him WTF is going on with the collect calls just in case this may be our last call using PAYTEL and that I love him.
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Horrible web site and payment page
Posted by
GREENSBORO, NORTH CAROLINA -- Yes I agree with the other reviews, the cost Is ridiculous $20 gets you about 10 minutes, but my larger complaint is their web site, it's a sin that they charge a $3 fee to give your money to them, then to make matters worse if you accidentally enter a wrong cc # or something off in any of the many field that must be filled out, tiny little screens, they block you from paying online and add another 3 fee to pay over the phone, or you have to drive to Western Union and pay $6 fee! Not because the money wasn't there but because you entered the exp on you card wrong or didn't notice there was a expired date already in the field. Or your bank changed your home address but failed to change the address on your debit card, they block you and charge $6 fee, what a total scam. As if having a loved one in jail isn't difficult enough, they have not even been tried and convicted, and the costs are robbery!
If anyone knows how to file a formal complaint please let me know.
Company Response 11/9/2011:
Dear Ms. Horton:
Sorry you feel this way. After review your accounts, all your numbers are long distance to the jail in Davie County. You are charged the long distance rate of $2.35 for the first minute and $.50 for each additional minute. So your 10 minute call cost you $6.85, plus taxes.
In regards to your account being blocked from making additional credit card payments -- our records show your account had multiple declines between multiple accounts which will block any future credit card payments from being made yourself. This process is for your security as well as that of Pay Tel's in regard to multiple declines on an account. Our procedure is for a CSR to assist you with your payment and then allow you to make additional payments on your own. As any other company, the fee while speaking with a CSR is higher than using an automated system or our website to make your payment yourself.
Please make sure you or anyone making payments on your account have correct information and available funds on your card when making your payment to avoid future declines, because that will block your account again.
I hope this resolves your issue. In the future, if we fail to meet your needs, you can email a manager at firstname.lastname@example.com and your request will be addressed the same day.
Thank you.
Customer Relations
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Skye on 11/05/2011:
You can try filing a formal complaint with your state attorney generals office. Click on the consumer link located at the top of the link I provided, and go you can file your complaint about Paytel right on their site, by filling out the forms.
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Worst Service Ever
Posted by
I have been making payments to receive phone calls with the same card for the past couple of weeks. Last week I made a payment and it was decline when money was in my account and the money was authorized by paytell. My account was then blocked and I sent customer service an email. The logo for the me to pay with my card came up but each time I tried it stated they were no longer able to accept credit card payments from me. Why is that I don't know may its because their site Sucks! I contacted Customer Service the next day and was hung up on. I called back and stayed on hold for over 30 minutes waiting.. FINALLY a representative came to the phone I explain to her what happen she tells me that there was no block on my account which was false and that as a COURTESY she would take my payment. I mean really you are doing me a favor UMM please. I have paid Paytel good money to receive phone calls and all of my debit card are in my name so what is the problem. After this I went on using the same credit card for each transaction. Now again tonight on December 23 I can not receive calls and my account is blocked. I have sent numerous emails regarding the issue and only got one response that the block is gone but it is not. So I made a payment using Western Union and I have comfirmation from them that the money was received by PayTel. Has any money posted to my account UMMMM NOOOOOOO! Has any one responded to me and said why it hasn't posted UMM NO! It is almost Christmas and I was looking forward to speaking with my husband and letting him talk to our son. Again we are WAITING on Paytel unprofessional, inconsistent, non puntional customer service. I want to know where is my money that I paid to Western Union and why hasn't it posted to my account. Why after using the same card FOR DAYS on the SAME ACCOUNT that now it is not working? The site takes forever to come up and it is the slowest ever.. I want my money on my account ASAP or it needs to be refunded ASAP and I want my account fixed.. I am tired of every other week this is happening. I have contacted your company to many times and I have given you too much of my money to be dealt with like this!!!!!!!!!!!!!!!!!!
Company Response 12/29/2009:
Dear T. Smith:
We apologize for the frustration you have experienced with our company concerning your account with your credit card and the Western Union payment. We have determined your account number is 919-XXX-XXXX. However as you will see from the explanation that follows the problems you experienced were due to multiple credit card declines and your failure to enter your correct account number on the Western Union Quick Collect form.
Your account was blocked from making payments with a credit card due to multiple declines that you received when you attempted to make a payment using your credit card. We received an email from you on December 23rd asking us to reset the account and we did. Then we show you made two successful payments using your credit card on December 24th.
Apparently, when you made your Western Union payment using Quick Collect, you applied "1111" in front of your phone number. The "1111" is only added to the account number when you make a payment using Prepaid Services through Western Union. We negotiated a cheaper rate for our customers when using Western Union by sending a Prepaid Service payment with a fee of $5.95 versus the fee for Quick Collect of $9.95.
We received an email from you on December 24th questioning why the payment did not post. We investigated the Money Transfer Control Number you gave us and determined the funds were not applied to your account number. The account number was listed as "[snip]".
Again we apologize for any inconvenience this has caused you. Our employees work very hard to resolve any problems and communicate with our customers during this time.
In the future, if we fail to meet your needs, you can email a manager at email@example.com and your request will be addressed the same day.
Best regards,
Customer Relations
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jktshff1 on 12/24/2009:
Just see the "other reviews" above. Merry Christmas.
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What Customer Service?
Posted by
I have been trying to receive phone calls from my fiance in jail for over a week. I don't have a home phone so I opened up a Paytel account so he could call me on my cell phone. So when I opened the account the recording said that they update their system every two hours. When I still hadn't heard from him the next day I wondered what was going on. I called paytell to speak with a customer service representative and their recording said if I was calling to find out why my number was blocked I should use their automated system to find out. Their automated system just told me that I indeed had an account and that I had a balance of $25.00. I then held for a customer service representative It took 45 minutes for me to accually get through to a representative When I did She told me that she had to manually remove the block. I figured everything would work but I was wrong. So the next day I still was unable to receive calls from my fiance so I called Paytel again. I called several times throughout the day from my cell phone and waited over an hour each time. Unfortunately I work so I cannot stay on the phone for hours at a time without getting in trouble. When I got home from work I called from my dads home phone. I had already burned up my entire prepaid phone card calling them all day. I stayed on hold for over two hours before I reached a customer service representative She then informed me that she could not tell me why my phone was not working with their system that it was a technical support problem and tech support was not in after 5pm. So I spent my entire day on hold for nothing. I asked her if it was possible for tech support to call me in the morning since It takes so long to get through. She said no. I mean I have kids to get to school and a job to go to. I don't have time to stay on hold for two or more hours in the morning. I then asked her if I could just transfer the balance I had to my dads phone and she refused this as well. She told me if tech support could not fix the problem only then they would transfer the money to another phone number. They are getting my money either way. Why make me go through all of this to be able to talk with my fiance. I still haven't been able to talk to him to let him know that I am OK and that his kids are OK. Paytel has put a block on everybodys phone and is making it so I cannot talk to him. It is ridiculous
Company Response 10/7/2009:
Sorry for any problems you have experienced with our company.
Our phone lines have been extremely busy during our conversion, the CSR's are available and assisting as many customers as possible.
We are very sorry for the problems this has created for you.
If you will provide us with your phone number and PIN, we will research your account and get back with you. You can email your information to a manager at firstname.lastname@example.com and your request will be addressed the same day.
Please accept our apologies for this problem.
Best regards.
Customer Relations
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Anonymous on 10/06/2009:
To my knowledge, cell phones cannot accept any sort of collect call, even prepaid collect calls. Mind you, I haven't worked for a cellular company for 4-5 years, so things may have changed since then.
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The Paytel scam continues
Posted by
Why is it that EVERY TIME I try to check the balance on my Paytel account, the balance is "temporarily unavailable"? How do I know that they are not ripping me off?? The one and only time I was able to see my balance was when I opened the account and added the initial money. I have not been able to view my balance since, although I have accepted several phone calls. This is a part of their scam -- they do not let customers know what the balance is so that they can continue to make you pay money for calls you are not getting. This company really needs to be put out of business. Hopefully if there are enough complaints to the PUC or whoever governs these people, there will be tighter regulations on them and they will go out of business or bankrupt or something. These people are thieves! I'm am very much looking forward to the b. s. generic, form letter, blah blah blah answer they are going to respond with this time.
Company Response 9/1/2009:
Again, we apologize for the problems you have encountered with our company concerning your account balance. We are still converting all of our internal accounting software to a new system this week. However, the conversion has not been completed and has not gone as well as we expected.
Our website and our Automated Phone System is providing information for your accounts now.
Our phone lines have been extremely busy during this conversion, the CSR's are available and assisting as many customers as possible. We are very sorry for the problems this has created for you.
If you will provide us with your phone number and PIN, we will research your account and get back with you. You can email your information to a manager at email@example.com and your request will be addressed the same day.
Please accept our apologies for this error.
Best regards.
Customer Relations
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CSD on 08/29/2009:
Do they not have a number to call to find out your balance?
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PayTel preys on people who need this service
Posted by
I have not been able to speak to a human being at Paytel to discuss my customer service issue. Paytel does not want to talk to customers abouth their very poor service, so they throw a recorded message on in place of a human being. Unfortunately, however, the automated system never gives an option to speak to a person, it just says that they are sorry but balance info is not available right now and to call back later. This has been going on for a week even though I have paid for the service on TWO numbers and neither number has been unblocked. I even sent an email to customer service AND the (so-called) customer relations manager -- to no avial. No one will respond to me. They have stollen my money without providing the service.
This is the very first time I have had to use this service and I am thoroughly disgusted. Maybe if there are enough people out there who are as disgusted as I am, we can get a class action lawsuit started. We the consumers should not allow companies to take advantage of us and steal from us like this. I resent being treated like a common criminal because I have a loved one incarcerated who I want to keep in touch with. I am a law abiding citizen, I pay my taxes and I have never ever been in trouble with the law.
In fact, if anyone is the criminal in this situation it is Paytel because they have advertised a service, I paid for the service, yet they refuse to provide the service. Sounds like fraud, false advertising, theft and probably numerous other torts. Paytel has 24 hours to respond to me before I take this situation to a regulating authority. Unfortunately it seems that Paytel has a monopoly on inmate calls and it would be very beneficial to consumers if they had some competition.
Company Response 8/26/2009:
We sincerely apologize for the problems you are experiencing with our company in receiving collect calls and accessing your account through our Automated Phone system and also our website. We are converting all of our internal accounting software to a new system this week and the conversion has not yet been completed.
Regrettably this has prevented the timely posting of payments, allowing access to your account and also in some cases preventing you from receiving the collect calls. We are now posting payments throughout the day and unblocking numbers when the payments post. Unfortunately, this is much slower than our usual process.
We are very sorry for the problems this has created for you. We have a team of people working on this issue and hope to have this resolved by the end of the week.
If you will send us your phone number(s), we will be glad to research them and get back with you tomorrow. You can send your information to firstname.lastname@example.com and your request will be addressed the same day.
Thank you.
Customer Relations
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MSCANTBEWRONG on 08/26/2009:
Send them a certified letter, return receipt, stating that you have tried numerous times to contact them via various methods and have been unable to reach anyone to resolve your issue. Ask them to contact you immediately to resolve your issue or return your money promptly. If no response, file a small claims suit.
a_webb4 on 08/26/2009:
Thank you, but there is no mailing address anywhere on the website or the recording. They have covered their tracks nicely. Do you have any idea where I can find the mailing address?
Anonymous on 08/26/2009:
This is at the bottom of their website. Sometimes a street address is not always necessary if the company is well known in the area. Pay-Tel Communications, Inc., Greensboro, NC 27419
BokiBean on 08/26/2009:
Mailing Address: P O Box 8179. Greensboro NC, 27419
a_webb4 on 08/26/2009:
Thank you so much, everyone! I will post the outcome.
Anonymous on 08/26/2009:
Wow! I've never seen a company response before. That's kind of cool. It looks like blah blah BS, but it's still kind of cool.
DigitalCommando on 08/26/2009:
We're sorry, but your request for service was accidentally lodged into one of the 8 cylinders of our coffee pot/dialysis machine. We have overnighted a Belesian snow beetle to help with the extraction process and it should arrive during Obama's 3 term as President. You may want to use this time to determine just how many licks it really takes to get to the center of a lolipop.
Anonymous on 08/26/2009:
3 terms DC, don't scare me like that brotha
Anonymous on 08/26/2009:
LOL DC! You shouldn't smoke that stuff all by yourself. Pass it around.
Anonymous on 08/26/2009:
Hey, that reminds me. I was watching, Are You Smarter Than a Fifth Grader (I'm not), and the question was how many years can a president serve? It was 10 consecutive years (I immediately thought 8--like the contestant). If a president dies during office, the vp takes over. If they only serve 2 years during that time, they can then serve two terms. I never knew that little fact (or thought about it).
DigitalCommando on 08/26/2009:
I don't think it is constitutional to serve more than 2 terms as President, unless you are a maniacal egomaniac like Bloomberg in New York and decides to extend your term for a third term (against existing law). I don't think Barry will last that long anyway.
DigitalCommando on 08/26/2009:
Yes kia, the known and most logical answer is not always the right one. *Spock agrees*
Anonymous on 08/26/2009:
So many facts, so little time, lol.
a_webb4 on 08/28/2009:
LOL DC, that is excatly how I felt about their ridiculous response!
madconsumer on 08/28/2009:
best answer company response!! you rock!!
clutzycook on 08/28/2009:
DC, Love it!
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Usury And Greed. The Evil Of Making Our Jails "For Profit"
Posted by
175 NC 801 HWY WOODLEAF, NC 27054 -- I have been placed in the unfortunate situation of having a young daughter placed in jail for a misdemeanor in which she could have avoided jail time had she had the requisite funds. Then, I find out from the local jailers that the only way for her to call me is a prepaid account through Pay-Tel.
I offered them a toll free number to "unblock" but they would not accept that. I had to pay them $25.00 in which my daughter was allowed ONLY four calls.
In these days of telephony, I can speak to friends on the other side of the world in Melbourne Australia for an hour for only pennies. Something is terribly wrong here. There are people in custody being forced to pay exorbitant prices to communicate with attorneys and loved ones.
From the thread on this company, I have learned that Pay-Tel kicks back 30% of their profit to the jails/prisons that use them. That sounds like a bribe to me.
Companies like this should be brought before a Senate Subcommittee and investigated and then charged under the new usury laws that are hopefully around the corner.
There's a special place in h*ll for people who take advantage of the poor and destitute like this company does, and if you are reading this from Pay-Tel, there's a place for you as well.
Shame on you, Pay-Tel and I can't wait until lawmakers take a look at what you are doing and who you are paying off to allow such a scam as you have perpetrated.
Please use Stumble, Digg-it or any other social networking site to try to make more people aware of this. Feel free to copy and post this on any blogs.
I just received an itemized statement in which there were 20 minutes of "billed" conversations in two calls in which the total charges were $19.29. This was AFTER the "discount" you are so fond of mentioning.
That's essentially $1.00 a minute for calls from GA to a neighboring state. That's essentially highway robbery.
I would complain to the NC Senator, but I just found out that PayTel CEO Vincent Townsend dropped $2000.00 in (R) NC Senator Burr's coffers last year... So, I really don't know how far that would go (This is public record, you can Google it for confirmation).
If other consumers have information or stories "not fit to print" on a site such as this, please drop me a line here as I will be monitoring this page and intend to set up a site with all the dirt I can find on these people.
Company Response 3/10/2009:
We regret your frustration concerning the rates for your collect calls. If you will provide your phone number with area code, we will be happy to check your account to make sure you are being charged the correct rate. With your prepaid account you do receive a discount on every call.
We are a certificated carrier in every state where we provide service and the rates we charge are regulated in most states. In all states we charge rates that are equal or below the rates charged for the same call through the local telephone company. The cost of calls from confinement facilities are more expensive because of the increased controls required by law enforcement.
We regret your frustration and will be happy to assist you directly if you will send an e-mail to email@example.com
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spiderman2 on 03/07/2009:
I'm sorry for your troubles, but be careful where you throw stones. "There's a special place in h*ll for people wo take advantage of the poor and destitute like this company does," THere are a lot of people who feel that way about criminals in jail too.
Usuryquixoti on 03/07/2009:
spiderman2 -
Per populace, America has more people in prison than any other industrialized nation in the world including China, Russia, Iran and Cuba.
We constantly move violent criminals out of jails to make room for non-violent criminals. However, if you are as well heeled as a Mr. Madoff, who has stolen more money than the National Budget of many countries, he still hhas the cash to stay out of jail.
You also wrongly assume that I am anti punishment. I'm not. For the most part, companies such as Pay-Tel are, in effect, punishing the families of the incarcerated. These "punishments" are applied to those awaiting trial as well as those convicted with charges for phone services that are as criminal as the charges of many in the jails they "serve."
a_webb4 on 08/26/2009:
The only way to get the attention of corporations such as this is with a class action lawsuit, especially since they are bribing the jail systems and local politicians. If we bankrupt them then they will think twice before ripping off consumers again. Furthermore, the issue is not about the prisoners, the issue is about the consumers who are NOT in prison and want to talk to their loved ones. We do not deserve to be scammed because our friend/family member is in jail. We have committed no crime in this situation, in fact we are the victim of this greedy and corrupt corporation known as Paytel.
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Rude Customer Service
Posted by
MONROE, GEORGIA -- I had to call Paytell because a family member was in county jail. First they told me I had to pay them that they would not unblock my number so that I could get collect calls from the phone that was at the jail the customer service representative told me they own the phones and my phone company didn't provide enough billing information. And then hung up on me I called back and tried to get it resolved with another customer service representative who was rude again, I the asked to speak with a floor manager. (I own a telemarketing company. it is FCC regulations to have a floor manager at all times) I got a voicemail I left a message with no return call. So I called my phone provider and they had never heard of that.
They contacted Paytell and I was able to receive calls. A few days later my family member was out and I was receiving calls from the jail. I called to have my phone reblocked they told me it was blocked I said it was not and I needed it blocked again the rude customer service representative told me it was taken care of. I at that time told her it better or I would call back and it would not be pretty, she told me that I could not threaten her, It is my dime and I can do what ever I want. Well any way it was not blocked got more calls I called back and told them they need to block the calls or I would sue them.
I hung up and the customer service representative called back and treated me. These people have no customer service training and are rude and don't wish to help anyone. The problem with companies like this is they pray on people that no no better. They can not force you to pay them to get calls on your home phone, you pay your phone company not Paytell they only own the phones in the county jails what a racket these people are. As a business owner if one of my employees ever called a customer back and was rude or a manager did not return a call on a complaint they would be looking for a job in a quick second.
Paytel is providing a service from a public place they should remember providing a service and as a service provider your customers service should be first on the training list and it is not.
Company Response 11/20/2008:
We apologize for the frustration you have experienced with our company concerning your calls and our Customer Service Representatives.
Kelly, we have established procedures at Pay Tel when a customer contacts a CSR in regards to receiving collect calls. We check the LIDB National Validation Data Base for your bill name and address information. The challenge today is that local telephone companies are doing a poor and poorer job in making sure the National Data base is updated properly and timely.
We attempted to validate your number on 11/13, the information provided by your local telephone company to the LIDB Data Base did not include any account owner information – name on account, address, etc. We do not bill calls to numbers that do not have any account information.
Our company is no different than any other in that we provide a service and we have the right to establish our own credit policies. All of our policies are in our tariffs and approved by the Georgia Public Service Commission. The CSR explained to you that to receive collect calls you would need to set up an account and prepay Pay Tel for these calls.
Then you contacted us again on 11/14 when you spoke with the CSR, her response was the same; you would need to set up an account and prepay to receive the collect calls. However, our records show that when the inmate attempted to contact you at 3:08 pm on 11/14, the call was successful. You mentioned in your complaint contacting your local telephone company. It appears your telephone company must have sent updated account information to the LIDB Data Base. The validation reply that we received on this call provided account information and we were able to bill this call through your local telephone company. After receiving this good validation, you were able to accept an additional 14 calls through November 17th.
The next call from you on 11/18 was a request to block your number and the CSR you spoke with blocked your number and you have not received any calls since November 17th.
We apologize for any rude or poor service you may have received. We are currently investigating your concerns and will address the issues raised with the CSR's involved. Please send your email address to email@example.com and you will receive a response to these concerns from our President.
In the future, if we fail to meet your needs, you can email a manager at email@example.com and your request will be addressed the same day.
Thank you.
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jktshff1 on 11/18/2008:
Just look at the other complaints on this site about these kinds of calls.
Really, I'm getting sick of them. I really don't care if you can't talk to someone in jail, or how much you have to pay for the privilege, or the problems you have with the providers.
My tax dollars are paying for the tv, exercise equipment, food, lodging, room over their head, health care for someone who is a criminal...get the picture?
The sheriff in TX or AZ, I can't remember which, has the right idea...put the convicted in tents and pink jumpsuits and give the beans & bread.
Sorry for the way I had to say it, not for what I said.
Anonymous on 11/19/2008:
They just busted a death row inmate here in TX for having a cell phone, charger, shank, and weed residue in his cell. I'd think that if a death row inmate can get that much contraband in, no telling what the rest of the inmates have. In my opinion, things are way too loose and it's time to tighten them up. I agree with jkt on this one.
Davenport on 11/19/2008:
C20, be glad we're not in Ireland. One inmate called a radio show from his maximum security prison cell, which resulting in a sweep of his wing, where they proceeded to confiscate numerous cell phones and contraband.
melabelle72 on 07/03/2009:
I don't think jktshff1 is aware that not all facilities have TV, Exercise equipment. And for that matter, the inmates are charged for the food and the health care they provide. You have to remember that a lot of the facilities are located in county jail, where that are presumed innocent until prover quilty. Some of thes inmates deserve no compassion? Their only link to the outside world is through these phone calls most of the time. And may I remind mr jktshff1, that it is not HIS tax dollars paying for these calls, it is us law abiding citizens that are paying this company for a service, we deserve quality service. I hope that mr jktshff1 never finds himself wrongly accused and have to depend on this company to speak with his family.
jktshff1 on 07/04/2009:
First I'm jktshff1, my daddy was a mr.
I am totally aware of the facts as stated.
I should have included the word "convicted" in my post. The person responsible for your problems is the one in jail, period, I still think some form of compensation is due the taxpayer from the convicted criminal upon release.
It IS MY tax dollars paying for the incarceration costs, public defender (if applicable), judge, and everything else aside from the calls. Don't really care if you can't call them. Write a letter.
jktshff1 on 07/04/2009:
By the way, good company response.
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Racket that is beyond stressful with no help available - they hang up if you ask for any assistance
Posted by
PAGE COUNTY, VIRGINIA -- This company is taking advantage of many people that do not know how to do anything about the abuse they deliver and hand cuffs they try to put on people to drive them to think they have to use their services and pre-pay.
If you forget your pin number you have to fax a copy of your drivers license and a copy of your last phone bill before they will allow you to receive any phone calls. This is while you have no debt or owe them anything even if you have excellent credit and pay all your bills on time.
They treat all customers as though they are not going to pay phone bills. As though you are a criminal when it is so crucial to be in touch with family members that are inmates without having your phone number blocked. This is totally unnecessary and abusive. There are many other ways that are much easier and friendlier way to provide customer service especially if you have email or they can ask a security question and have it implemented for pre-payers that do due diligence so they can have the convenience of saving a few dollars by pre-paying.
Who is able to fax and who wants to send a copy of a drivers license to a company and who has a copy handy of their last phone bill to get a block off their phone - after you pre-paid and don't have to pre-pay in the first place.
To pre-pay I thought was a way to save a few dollars - not get harassed and treated like a person that does not pay my bills.
To get the calls to come on my regular phone bill also becomes almost impossible - as they try to get you to think you have to pre-pay them. I just wanted to be able to accept calls and pay on my regular phone bill.
When I called to get assistance to have all my phones not to be blocked - I got put on hold to hear nothing but music with no warning or explanation that I was being put on hold.
I just want my privacy and be able to receive the collect calls without any interference from Paytel.
Company Response 4/15/2008:
We apologize for your frustration when you lost your PIN. We just starting monitoring this website and received your complaint. In the future we will be monitoring these complaints daily.
Regrettably, the PIN requirement is a recent federal mandate. We can not discuss any account information with someone unless they have previously on their own established a PIN for security purposes so that when we speak with them we have the ability to ask them what their PIN is and thereby verifying we are talking to the person who has set up that account or owns that phone number.
When someone forgets their PIN, for security reasons we cannot give out the PIN that was created when the account was set up. To change a PIN, a person will need to fax or mail a copy of their drivers license and copy of their most recent telephone bill showing they are the responsible party. Also please include with the fax or mailed copy, a new 6 digit PIN that you wish to have as your PIN. The PIN can not begin with a zero. Fax Number 1-800-776-8423.
In the future, if you have concerns, you can email a CSR supervisor at email@example.com and you will get a response the same day.
Thank you.
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Unbiased Reviews by Real People
I purchased the LG gas dryer, model DLGX5102V, as a matching unit along with the LG washer. Both appliances are in the graphite steel color and they were installed at the same time (see review on LG washer). So far I am very pleased with this dryer, in fact more pleased with the dryer than with the washer. The control panel has several settings and a LED display that is very easy to read. Similar to the washer there is a power on/off button and a start/pause button. There is also a cycle selector knob that lights up with settings to include cotton/normal, casual, heavy duty, bulky/bedding, anti-bacterial, delicates, towels, sportswear, small load, speed dry, air dry and rack dry. The dryer comes with its own drying rack which fits neatly into the drum. There is also a steam sanitary and a steam fresh setting.Below the cycle selector area are six additional buttons. Two of them are for steam functions, two are for adding more time or less time, and two are for special functions such as damp dry beep and custom programs. To the left of these buttons and under the time and status display screen are four additional buttons including dry level, temperature control, time dry and beeper. There is also a child lock and child lock indicator light on this machine.The dry level button offers choices from damp dry to very dry. The temp. control offers temperature controls from ultra low to high. The time dry button allows manual time settings from 20 minutes to 60 minutes. The beeper button allows you to set the beeper alarm to low, medium, high or off. There is also a "add water" display to be used when operating in steam mode. Above the various lighted indicators on the display are the processing lights and the estimated time remaining indicator. The drum is made of stainless steel and there is a lint filter in the front behind the door. The top of the machine has a flip open door for the addition of water when using the steam cycles. The door has a glass panel and it comes right hinged but can be changed to a left hinged door if preferred. The dryer comes with the exhaust vent in the rear, but can be changed to a left side venting option with a separate kit. You cannot vent from the right side because of the gas firing unit located in the lower right rear of the unit. The electric model can be vented on either side or the rear.I have used this machine on various settings and found them all to be very accurate. The unit dries clothes very well and is very quiet during operation. There are so many varied settings that it is practically impossible to not find a setting for a particular load of clothes to be dried. I have not yet used the steam settings, but I suspect I will not be disappointed with those either. Because the matching washer does such a good job of spinning out most of the water from clothes, the dryer has an easier job of finishing the drying job.The owner's manual is well written and easy to follow. The machine come with a 1-year manufacturer's warranty and there is a toll-free number to call with any questions or problems. Of all the dryers I have owned over the years, this is the finest and most efficient dryer I have ever used. I paid approximately $1000. at a local appliance store, but you may be able to find it on sale at some larger stores such as Lowe's or Home Depot. It also comes in basic white for about $100. cheaper than the graphite grey. If you are hooking it up to a propane gas line instead of natural gas, you will need to purchase a conversion kit for about $50. The kit is usually installed at the store prior to delivery.


text:
Prawn & pancetta spears
Cooking timePrep: 35 mins - 45 mins
Skill levelEasy
ServingsMakes 20
Tender prawns wrapped in pancetta 'waistcoats' make an elegant - yet simple to prepare - canape for any occasion
Nutrition and extra info
Nutrition info
Nutrition per skewer
- kcalories
- 58
- protein
- 3g
- carbs
- 0g
- fat
- 5g
- saturates
- 1g
- fibre
- 0g
- sugar
- 0g
- salt
- 0.32g
- 10 slices pancetta or prosciutto
- 20 whole raw prawns, peeled but tails left on
- 2 tbsp extra-virgin olive oil
For the dip
- 1 tbsp finely chopped preserved lemon or grated zest of 1 lemon
- 1 tbsp lemon juice
- 1 tbsp finely snipped chives
- 4 tbsp mayonnaise
Buy Ingredients
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Want to know how this works? Read all about it here.
- Soak 20 short bamboo skewers in water to prevent them burning under the grill. To make the dip, combine the preserved lemon or lemon zest, lemon juice, chives and mayonnaise and refrigerate.
- Heat the grill to high. Cut the pancetta or prosciutto – probably in half, although sizes of slices differ – so that it wraps around the middle of the prawn, still showing some of the prawn at either end. Thread each prawn on to a skewer and lay on a baking sheet with a rim. Mix the olive oil with sea salt and freshly ground pepper in a bowl and brush the prawns with the seasoned oil.
- Grill for 3-4 minutes on one side until the pancetta is crisp, then turn and grill for a minute or two more until cooked through. Serve hot or warm with the lemon mayonnaise for dipping.
Recipe from Good Food magazine, December 2003
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Nancy Trejos
Revolving Door (1)
Sightings (19)
Morning Chatter - Posted August 2, 2013
"This ad on the Metro certainly caught my attention." -- USA Today travel wr... [FishbowlDC]
Morning Chatter - Posted January 22, 2013
Quotes of the Day -- Inauguration aftermath "Wow. CNN. Inaugration." -- CNN's John King with the above photograph. A nod to C-SPAN " ... [FishbowlDC]
Morning Chatter - Posted November 12, 2012
Quotes of the Day BIRTHDAY GIRL: "Bom dia Rio. Thanks sun for coming out today on my birthday eve." -- USA Today travel writer Nancy Trejos. Ouch! "Maybe... [FishbowlDC]
Daily Grill: New Drinks, New Food and a Recently Robbed Reporter - Posted September 28, 2012
After a brief national scare this week, it turns out the U.S. won't be affected by a global shortage of bacon. That's good news for the Daily Grill at 18th and M st. in Dupont. After a three-week hiatus, The restaurant's bar reopened last night and members of the media were invited... [FishbowlDC]
Morning Chatter - Posted April 19, 2012
Quotes of the Day "To live my life in a kind of metaphorical fishbowl, it's pretty challenging, yeah." -- Madonna on NBC's "Rock Center" last night. ... [FishbowlDC]
Morning Chatter - Posted March 26, 2012
Quotes of the Day Roland Martin, a CNN Contributor and host of Washington Watch, dons a hoodie for his show. Picture posted by photog ... [FishbowlDC]
Reporter Braves the Cha-Cha - Posted September 7, 2011
For WaPo's Travel cover piece on Sunday, Nancy Trejos did something she once found harrowing: She attended Dance Camp in Las Vegas and ultimately performed the cha-cha in front of an audience of 375. It's n... [FishbowlDC]
Journos Check Out Chekhov - Posted March 29, 2011
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Journos Spend an Evening with Poe - Posted November 1, 2010
DC media types kick started their Halloween weekend by attending three sold out performances of "An Evening With Edgar Allan Poe" in the garden and ballroom of Dumbarton House. Following on this summer's sold out performances of Moliere's "The Hypochondriac", the DC-based Picnic T... [FishbowlDC]
Good Morning FishbowlDC Readers - Posted August 31, 2010
Quote(s) of the Day Business reporter endorses lobster truck "Endorsing @Lobstertruckdc -- more than worth the 25-minute wait and price ($15) for this delicious pile of lobster claw meat. #dcfood" - AP Business writer Daniel Wagner in a Monday tweet. Phonetic overboard In a town where the ... [FishbowlDC]
Fishbowl 5: WaPo's Recovering Hot Financial Mess Nancy Trejos - Posted June 11, 2010
Nancy Trejos has weaknesses. Fine wine. Bulgari shampoo. World travel. As a personal finance writer for WaPo, all these weaknesses didn't always add up and left her with a double life - her day job writing about people in debt and living a lifestyle well beyond her means. "I h... [FishbowlDC]
Good Morning FishbowlDC Readers - Posted June 3, 2010
Quote of the Day Time editor professes sympathy for Newsweek "I don't take any pleasure in what's happening to them." --Time's Richard Stengel when pressed to comment on the sale of Newsweek on Thursday morning's "Morning Joe" on MSNBC. Grammar lessons "Start getting rid of adverbs, my colleague just told me." --WaPo's ... [FishbowlDC]
Good Morning FishbowlDC Readers - Posted March 25, 2010
Quote of the Day "Relaxed after soaking for an hour in thermal waters. twas great, except for the 60-something guy who hit on me in the bathhouse."--WaPo reporter Nancy Trejos tweeted Wednesday from Hot Springs, Ark. The below fish is an Achilles Tang. It is said to be difficult to keep, and swims... [FishbowlDC]
Happy Birthday To... - Posted November 25, 2009
WaPo travel reporter Nancy Trejos! She celebrated with a cocktail birthday party recently hosted by Elham and Erik Lipton. Partiers included: Marko Cimbaljevich, Jade Nester, ... [FishbowlDC]
DC Media Folks <3 Alex Wellen: "Lovesick" Launch Party - Posted July 10, 2009
A variety pack of writers, producers, novelists and inventors ventured from the unseasonably cool night and into the hotter-than-a-Ginuwine-video steaminess to get their prescriptions filled last night. "Lovesick", Alex Wellen's new novel, was the reason. Qui... [FishbowlDC]
WaPo Expands Economy and Business Section Online - Posted March 30, 2009
WaPo launched a new economy and business section front online today. It also features a new blog "Small Change" by Ylan Mui and Nancy Trejos that will focus on "helping people survive the economic downturn." WaPo Execut... [FishbowlDC]
Morning Reading List, 07.24.08 - Posted July 24, 2008
Good morning Washington. Got a blind item, interesting link, funny note, comment, birthday, anniversary or anything of the sort for Morning Reading List? Drop us a line or let us know in the tips box below. We've got your morning mix of media Muesli after t... [FishbowlDC]
Nancy Trejos to Cover Personal Finance - Posted September 28, 2007
From the Washington Post's internal announcement, obtained by FishbowlDC: We are pleased to announce that Nancy Trejos will replace Nell Henderson as our personal finance reporter. Nancy joined the Financial staff in February to cover real estate, after an impressive two month rotation in Iraq. During her seven months as a real... [FishbowlDC]
Nancy Trejos to Cover Real Estate - Posted January 12, 2007
From the Post: We're delighted to announce that Nancy Trejos will be joining the Real Estate section as a reporter. Nancy is finishing a rotation in Baghdad that has been marked by a number of fascinating human interest features as well as by strong daily news stories. She started at The... [FishbowlDC]


text:
The Springfield Family Center in Springfield will host a Deep Stack Texas Hold'em poker tournament on Saturday, November 21. Buyin is $80 with no rebuy, 75 percent minimum payout to players.
Registration and open poker is 5 to 6 p.m. Players start with 20,000 chips. Register before noon on Saturday, November 21 and get 4000 bonus chip.
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Free deliver when you spend over £10 (GBP).
Will be calculated at checkout
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Site Feedback, Suggestions, and Help / Re: JD Front Page - It's back!« on: December 8, 2012, 11:08 AM »
That Angry Ewok with a Lightsaber banner has been a staple of JD for almost 10 years... I'll need some time to cope with its loss.
In all seriousness, the new site looks great!
That originated as a prank behind-the-scenes and, much to my horror, became part of the rotation.


text:
Eko's climbing up the cliff, with Locke helpfully yelling "be careful!" like maybe this is what could be put on the tombstones of everyone Locke gets killed: "I told him to be careful." To make the climb more dramatic, Eko does the requisite loses-his-grip-and-almost-falls bit, and then keeps going. Locke keeps yelling "Eko!" at him, like shut up and let him climb, Locke.
Eko gets to the top, stands up and looks around, and manages not to fulfill Locke's dream, at least not yet. The camera circles around the landscape. Eko's climb has been brought to you by Tourism Hawaii. Locke yells up, asking him if he sees anything. "I don't see nothing," says Eko, a double negative that turns out to be accurate when he looks at the field in front of the cliff, and indeed does see something: a brown semi-circle of dirt where nothing seems to be growing. On first viewing, it looked to me like the top half of a question mark, because on my television (one of the old non-definition models) it looks like the circle doesn't complete itself, and indeed on the right-hand side it looks like the circle breaks downward, putting the crashed plane over where the dot would be. Others are arguing that it's a circle, based on the logo of the hatch we're going to find. Reasons to consider this hypothesis: Locke's crappy map, which could mean that they went off course and haven't found the question mark at all, just another station in the octagon. But if the ground has been salted, as we'll find out it has been, to mark this hatch, why doesn't it actually, you know, mark the hatch? Why mark a hatch with a big circle, if the entrance is actually outside the circle? Wouldn't the middle of the circle be the location you're trying to point out? Then again, why mark something with a big question mark if you know what it is? An exclamation mark would work just as well, and be easier, not to mention easier on the salt supply. I guess it doesn't matter, but the fact I'm wondering about this so much must mean I'm enjoying this episode more than most lately. So, in the end, weighing everything I've looked at, and considering the fact that it doesn't actually matter, I'm deciding it's a question mark. It's the name of the episode, after all.
Eko's checking out the salted earth in the ring of the question mark, and says it's been salted so nothing can grow. Locke asks why anyone would want to do that, since there's nothing there. Well, they're not going to settle by salted earth! "I believe they made a circle," says Eko (screw you, Eko; get your own recap. It's a question mark!), "a target, so that this place can be seen from up above." Locke wants to know which "they" and "what place" that would be. "The place that this plane fell upon, John!" says Eko, and starts looking underneath the plane. Which, I mean, this is my point. If it's a circle, then isn't the thinking process, "We want to mark the location of this hatch, so we'll salt the earth to make a big circle off to the side, and eventually a plane will probably crash, come to rest on a cliff, and then when the lead singer of the Verve climbs up and into it, it'll fall off onto the spot we want someone else to find"? Writing Lost must pay well enough to keep you in a lot of drugs, I have to say.
Eko taps around with his axe, while Locke shuffles the dirt around with his feet, and Eko finds something clunking in the dirt under the plane's fuselage, so he gets Locke to help him swing the plane's tail away. They brush away the dirt, and find a large set of double doors. Locke tries to open them, but can't. Eko thinks of another use for his axe, this Swiss army axe of his, and uses it to bash at the latches to loosen them. Then he starts to open the door, so Locke excitedly asks if he may have the honours. "Please, be my guest," says Eko, Locke's thrilled like a little kid who wants to push the elevator button, and he and Eko lift the doors up together, opening up an eight-sided hole in the earth, stretching down into blackness, much like the first time the Lostaways opened a hatch. Fortunately, we're poised to learn a little more a lot sooner than we did that time.


text:
The race calendar for running races
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The US Race Calendar promotes races and running clubs and helps RD's get the word out about their races. Post race information, results, entry forms and race pictures. Use your pages for your race website, use the link at the bottom of each page. Read more »


text:
How kids at one Catholic high school in Bloomington, Illinois are learning—and giving:
Connor Sheehan, a high school student writing a children's book, could picture himself as the next Dr. Seuss.
Sheehan, 16, is becoming an author and illustrator as part of his Central Catholic High School sophomore English class. His assignment: to write a story for a specific pre-kindergartner at Epiphany School in Normal, including the boy's name, favorite color, toy and favorite food.
The 35-page story features a hotdog, the color blue and Batman. "I will be famous," joked Sheehan, who also hopes to be an Air Force pilot.
The books will be presented next week as Christmas presents to the students of Kathryn Marie Albee Early Learning Center at Epiphany.
The youngsters' personal details, carefully crafted into the stories, will make the books more special for the 3- to 5-year-olds who receive them, said English teacher Shelly Gruenwald, who helped initiate the project.
Next year, she hopes to have CCHS sophomore art students illustrate the books and perhaps have both authors and illustrators present the books to the kids.
The authors have to be creative when they get combinations such as a bunny, gravy, and the color pink to include in a story, said CCHS teacher Ann Cox.
"They are having a lot of fun," she said. "It gives them a real-world audience."


text:
Okay, so I am at the head of the group here at almost 26 weeks but seriously already? I am crying out OUCH all the time now when he is awake!
I'm getting nervous because I wasn't on a totally gluten-free diet with my DS, and he was still 8.5 lbs and 23.5 inches long--since I have a gluten sensitivity I can assume that he was slightly growth restricted, so this one might be bigger--especially weigh more.
And while I have zero concerns about BIRTHING a bigger baby I'm honestly scared to death of CARRYING a bigger baby. The last month of my son's pregnancy was seriously hell for me. His LONG legs stretched from one side of my belly and his hard little butt was pressed up against the other side--his head pressed down hard on my cervix and he even had a little hand down there twanging my leg nerves painfully . . . and I basically was MISERABLE the last month. There was NOTHING I could do to stay comfortable. There was no comfortable position to sit, stand, or lay in. I would have to take a LONG HOT BATH EVERY SINGLE NIGHT in order to relax my sore muscles enough to fall asleep. Some nights I had to sleep on an ice pack to deal with the back pain. During the last week I actually slept with one of DH's belts around my ribs. While on the one hand this was painful, it actually relieved the pressure enough from my ribcage being pulled open that it was more comfortable for me . . . and during the day was no better. I was too exhausted to do anything and yet trying to sit or lay down was like torture. Ahhhhhhhhhh
I'm just very scared at the idea of a bigger baby, and in fact I'm just dreading the end of the pregnancy misery in general. And the fact that I'm ALREADY GETTING KICKED PAINFULLY does NOT help to set my mind at ease. :*(
Is anyone else already getting uncomfortable kicks or feeling uncomfortably large or is it just me? Meeeeeh


text:
Off Travis Barker and Yelawolf's collaborative Psycho White EP, due November 13.
Travis Barker & Yelawolf – Push 'Em (Video)
By The Shadowking | Published October 23, 2012
This article was posted in Video and tagged Travis Barker, Yelawolf. Bookmark the permalink. Follow comments with the RSS feed for this post. Both comments and trackbacks are closed.


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Email deliverability takes on even greater importance this time of year, especially for ecommerce marketers who need to make every customer interaction count. Achieving a positive sender reputation is the foundation on which optimal email deliverability is built, as discussed in this blog from Lyris deliverability expert Evan Burke. Continue to build on that foundation… Read More »
Lyris is presenting a free Webinar this Wednesday, Oct. 17, at 1:00pm ET titled, The Lyris Digital Optimizer Report: Actionable Insights for Delivering Customer Value. Today, complexity is routine. As email has matured and become the norm, other forms of digital communication have emerged. Marketers need to move quickly and make sophisticated connections with their customers,… Read More »
Lyris is sponsoring a free MarketingSherpa Webinar this Thursday, Sept. 27, at 1:00pm ET titled, How Overcoming 3 Common Errors Increased Click-throughs by 104%. Most email messages, even semi-important ones without sales pitches, are deleted each day. What happens when your ideal prospect receives yours? Daniel Burstein, Director of Editorial Content, MECLABS/MarketingSherpa will walk through… Read More »
We are excited to announce a free Lyris Webinar next Tuesday, Sept. 18, at 2:00pm ET titled Engage Your Digital Customers: Four Strategies that Drive Results. In 2011, over 300 billion emails and 200 tweets were sent on average every day, and 60 million Facebook updates were posted daily. The challenge for digital marketers is… Read More »
We are excited to announce that eMarketer principal analyst David Hallerman will be leading a free Lyris-sponsored Webinar this Thursday, August 23, at 1 p.m. ET on "Consumer Digital Touchpoints – Email and Beyond." As consumers interact with brands through a growing number of digital touchpoints, marketers are changing tactics to increase customer retention and… Read More »


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Roy Hodgson has recalled Ashley Cole for England's World Cup qualifier against Poland in Warsaw tonight, Sky Sports understands.
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The Chelsea left-back was dropped for the 5-0 victory over San Marino despite apologising for his Twitter criticism of the Football Association, but is back in the starting XI in place of Leighton Baines.
Cole's return is one of six changes for the Three Lions, as Glen Johnson ousts Kyle Walker at right-back having completed a suspension and Joleon Lescott steps in for Gary Cahill to partner Phil Jagielka in the heart of the defence.
In midfield, James Milner takes Theo Walcott's right-wing berth with the latter still struggling from a collision last time out, and Steven Gerrard is back from a ban to captain the side at Alex Oxlade Chamberlain's expense.
Wayne Rooney continues to provide the visitors' main attacking threat, but is set to be partnered by Jermain Defoe rather than club-mate Danny Welbeck.
England probable XI: Hart, Johnson, Jagielka, Lescott, Cole, Milner, Gerrard, Carrick, Cleverley, Rooney, Defoe.


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About the Contributor
About Special_k424:
Highly caffeinated experimental photographer, internet dweller, reader, writer, explorer.
Articles and Art by Special_k424:
This Is What Anxiety Looks Like: a Letter to a Friend
Poetry section, Teen Ink
winter is red
Poetry section, Teen Ink
let you in
Poetry section, Teen Ink
Poetry section, Teen Ink
Hyperbolic You
Poetry section, Teen Ink
Poetry section, Teen Ink
1 2 3 ... 5 Next »
Special_k424's Favorite Personal Quote:Treat others the way you want to be treated. (my mother)
Special_k424's Hobbies & Favorites:
|Favorite books:
|the Wolves of Mercy Falls series, The Fault In Our Stars, the Immortals Series, the Uglies series, FanGirl
|Favorite authors:
|Maggie Stiefvater, John Green, Alyson Noel, Scott Westerfeld, Rainbow Rowell
|Favorite music albums:
|Collapsible Lung, Stories From Somewhere, Attic Lights, Vows, Bad Blood
|Favorite music artists:
|Relient K, PJ Liguori, Talain Rayne, Kimbra, Bastille
|Favorite movies:
|Breakfast at Tiffany's, Nick and Nora's Infinite Playlist, Mean Girls, Pitch Perfect, GhostBusters
|Favorite movie stars:
|Audrey Hephburn, Kat Dennings, Anna Kendrick
|Favorite TV shows:
|Gilmore Girls, The Big Bang Theory, Pretty Little Liars
|Favorite actors:
|Lauren Graham, Alexis Bledel, Jim Parsons
|Favorite gadgets:
|Camera, Laptop, iPod, Phone
|Favorite hobbies:
|Photography, Reading, Writing (obviously), Netflix, if that counts


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Reviews for La Posada del VirreyAddress: 103 Calle Puente Grau, Arequipa, Peru
Rooms from: US$ 9.04
Ratings Explained
(Hostelworld.com and Affiliate sites)
The following reviews were submitted by customers who booked through our sister site, Hostelworld.com, in the last 12 months.
The ratings in the rating box are based on all-time feedback for the property and are the opinions of the customers who submitted them; they do not express the opinions of Hostelworld.com or our affiliate sites.
Overall Rating (8 Ratings)
Customer Reviews for La Posada del Virrey
luiazenha4450, from Portugal ~ 11th Aug 2014
alisontomlin2636, from England ~ 20th Aug 2014
tressaversteeg3636, from USA ~ 1st Aug 2014
sariatchue3875, from USA ~ 9th Aug 2014
ariaarenas2548, from USA ~ 13th Mar 2014
meli_roessler7216, from Austria ~ 7th Feb 2014
loca8834, from Czech Republic ~ 3rd Jan 2014


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Safavieh - Kathleen - Wall ClockProduct Id: 443385 Phone Code: 7E6B-23A9
Regular: $169.00 Sale: $105.26 (You Save 38%)
Usually ships in 4 to 7 Days
Product Description
The charming Kathleen clock only gets more beautiful with age. Lovely antique white fir wood set in a square frame of carefully wrought metalwork lends this wall clock an Old World grace.
- Product Material: White fir wood
- Product Color: Antique White
- Overall Product Dimensions: 27"H x 27"W x


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Angie's List Review Handling Process Certified Again
INDIANAPOLIS, June 26, 2013 (GLOBE NEWSWIRE) -- Angie's List (Nasdaq:ANGI) consumer reviews on local service companies and professions have been certified again as a fair, impartial and trustworthy resource.
Angie's List provides consumer reviews on local service providers ranging from roofers and contractors, to doctors, and dentists using guidelines that have been in place since 1995 but have grown in sophistication and strictness since the company's launch.
BPA Worldwide, an international auditing firm, examined the information Angie's List members submitted in 2012 about service they received from local service professionals.In its opinion letter, BPA referenced that Angie's List had expanded its information gathering via mobile apps, but found no reason for the company to modify its process for recording and publishing service provider reviews, which covers all reviews, regardless of their origination. "We found no variation in the processing or handling of member feedback for all service providers," BPA said in its opinion letter. "In addition, the audit reviewed and tested the controls in place by Angie's List to protect the reports and ratings against the risk of influence by employees with an interest in advertiser performance." Angie's List seeks the annual, independent audit as a check against the company's internal accountability procedures, which include both technological and human investigation. Members must follow an agreement to give truthful accounts of their own experience and companies cannot grade themselves or their competitors on Angie's List. Companies that earn and can maintain high grades from members are eligible to advertise their services, but must offer discounts to Angie's List members. "The measures we have in place to ensure accountability start with a prohibition on anonymous reviews," said Angie's List Founder Angie Hicks. "Our accountability process requires investment and focus but it's what sets us apart, and we're committed to it."
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Although Jamba Juice is serious about using wholesome, natural ingredients, the company is a little more playful when it comes to the palate. In addition to their extensive juice menu, their commitment to simplifying healthy eating can be found throughout the Jamba Juice menu, from its Fruit and Veggie smoothies to its Artisan Flatbreads. Customers can also kick-start their days with six varieties of Energy Bowls?antioxidant-packed blends of fresh fruit, Greek yogurt or soy milk, and an assortment of dry toppings and fresh fruits like acai berries and strawberries?all made to order and packaged in a convenient portable bowl.
In addition to providing healthy options to customers, Jamba Juice sponsors Team Up for a Healthy America. The initiative is focused on improving childhood nutrition and fitness by encouraging fans to join the Team Up community of celebrities, athletes and other leaders committed to helping the nation stay fit?which you can do by visiting the main Jamba Juice website.
With nearly 600 stores serving Energy Bowls, Jamba Juice is the perfect way to blend in the good.
Amid the bustle of Mi Pueblo Foods, aromas of Latino cooking traditions fill the air. At one end of the store, shredded carnitas simmer in copper tubs, soft breads bake in ovens, and traditional pollo al carbon char over mesquite and open flames. At the other end, thinly sliced sirloin arrachera soaks up the flavors of Mi Pueblo's lauded green marinade while delicious 'tres leches' cakes are baked and decorated for special occassions. Here, the store's team of culinary traditionalists cull flavors from generational recipes and pass them onto their guests. In fact, for more than two decades, Mi Pueblo Foods has provided classic Latino flavors and products alongside national brands to create a unique grocery shopping experience. The store stocks fresh fish and seafood, natural yogurts and cheeses, homemade tortillas, and store-prepared mole. Mi Pueblo Foods also celebrates numerous holidays with its local communities, including Latin American ones, such as El Dia de los Reyes, when stores bake the holiday's traditional Rosca de Reyes using the original recipe.
Paradise Tans accommodates customers of all shade preferences with a fleet of tanning beds that deliver four levels of tan. Among these beds is the Beauty Angel bed, which stimulates collagen to diminish signs of aging, skin blemishes, and floating halos. The staff also offers custom airbrush spray tans, administered by hand for an even, natural-looking bronze.
Whenever you feel the urge to be fancy, head to Eddison & Melrose for high tea complete with mini tea sandwiches, scones, and cupcakes served on exquisite English bone china. Karen Anne Murray, Northern England?born chef and proprietress, strives to present a humble menu crafted from scratch with an eye toward presentation.
Vine-ripened tomato tea sandwiches are stacked with fresh basil and mozzarella, and curried chicken salad joins crisp apple in dainty bites. Fresh berry scones welcome spreads of E&M summer preserves and lemon curd, and mini cupcakes topped with from-scratch frosting end teatime on a sweet note.
However, you can?t just walk in from off the street when afternoon rolls around. Eddison & Melrose opens its doors to customers on a reservations-only basis, even if you just want to grab some loose leaf tea or bags of award-winning, all-natural granola from the boutique food shop.
In 1997, friends Dena Tripp and Debra Shwetz set out to create a luscious melt-in-your-mouth bundt cake. What began as an endeavor in their own home kitchens soon blossomed into a bustling business with bakeries in more than one-dozen states. Rich cocoa browns and soft pastels lend a nostalgic feel to each bakery, where everyday lava-powered ovens warm up batter made from fresh eggs, real butter, and cream cheese. Flavors such as chocolate chocolate chip, pecan praline, and white-chocolate raspberry remain constants on the menu, and a new flavor makes a guest appearance each month. Cakes come in several sizes, from the standard 8- or 10-inch bundt to the single-serving bundtlet and the bite-size bundtini, all frosted with a signature blend of cream cheese and butter.
Vibrant South American, North American, and Middle Eastern flavors come together between slices of bread at Mundos 2. According to a profile in the Monterey County Weekly, brothers Eli and Fernando Mundo, who also own Mundo's Cafe, not only use creative ingredients in their sandwiches—including paprika-flecked chicken breast and Argentinian tri-tip—but also slather them in secret housemade sauces.
Cream cheese and cranberry sauce join turkey breast, mustard aioli coats the pastrami sandwich, and housemade falafel sandwiches may be slathered in hummus. Burgers get flame-broiled before hitting buns, as do eggplant cutlets, red bell peppers, and other veggies.


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Please note that we cannot ship mirrors unless ordered with a vanity of the same brand, due to the high probability of breakage. Local customers can pick up from our Los Angeles warehouse.
I had orderd this mirror with accara vanity and it came in damaged.
We had to drive 40 miles to pick it up but the 58" Accara mirror is the perfect finishing touch to top off our bath remodel.


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An Analyst in Court: LVMH, Morgan Stanley Case Kicks Off Today
LVMH Moët Hennessy Louis Vuitton may be parading couture on the runways this week — but it¿s airing a bitter grievance in a Paris courtroom, too.
From This Issue
Fashion Scoops: Tales of Givenchy ... Unseamly Behavior ... King Karl Conquers N.Y.
TALES OF GIVENCHY: "No change." That was the official word from Givenchy Monday in the face of widening speculation and press reports here that couturier Julien Macdonald would soon be replaced, possibly by Dior Homme fashion star Hedi Slimane. A...
— Jan 21, 2003
Peter C. Goldmark Jr. Asked To Leave IHT
PARIS - "I was not quite ready to go, but The New York Times has asked me to go," said Peter C. Goldmark Jr., chairman and chief executive of the International Herald Tribune, who announced Monday that he will step down after five years in the...
— Jan 21, 2003


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Current NOTRA Rule Book (May 2014)
• 2014 Rule Book Part I (pdf file)
• 2014 Rule Book Part II (pdf file)
• 2008-2009-2011 Rule Book Insert (pdf file)
2014 NOTRA Rule Proposals
It is that time of year again when we need to solicit rule proposals for the coming year. An email has been sent out to the NOTRA Club Representative.
If your club has not received the email, please contact the NOTRA BOD immediately.
Please note that since we are a bit late with this reminder, we are extending the deadlines for this year as follows:
2014 Racing Schedule
The NOTRA 2014 Race Schedule is posted.
2015 Racing Schedule Submissions
2015 race meet schedules are due!!!.
Annually by November 14th, each Club shall submit a request in writing for next year schedule to the appropriate Regional Coordinator.
The request must specify the dates, locations, breeds for which races are to be offered, lure type, distance, number of programs,
the name of the Host Club, and the name of the Host Club Race Director.
Clubs must send the schedule requests to their Regional Representative who compiles the scheduling requests for the region then
submits them to the Interim Schedule Coordinator, Celeste Wilcox.
Other Breed Web Site
The web site for information on Other Breed racing can be found at: www.notraracing.org
Other Breed Links
• OB Hounds Database
• 2013 OB Statistics
• OB Hounds: Application for NOTRA registration
• OB Hounds: FTE Form - day of race FTE form
Oval Track Racer Awards (OTR/OTRM)
The current NOTRA Oval Track Racer Award data files and order forms are available in the download section.
The cost is $2.50 per certificate. The owner may purchase one of each award earned, or the highest award earned, or duplicate certificates for co-owners.
NOTRA Official Grading Guides
The current Whippet and Other Breed weekly Grading Guides are available in the download section.
2014 NOTRA Whippet Nationals
Hosted by the Western Washington Whippet Association (WWWA), the Nationals were held August 29, 30 and 31, respectively (Labor Day Weekend)
on the polo fields at Roy, Washington.


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good quality enough long cable aprox 90cm has a plastic to be able to fold in a goog manner the cable to avoid damage it. is nokia original nothing at all no cons in my case the proce could be better Dx espect to write a lot things just for a cable no way Is a good quiality cable I recomend this item ... Read more
Very cheap and the cable is large. It looks original, I don't know if it is genuine. It is strange but if you use it to charge a mobile phone the process is very slow although you are using a genuine charger. I have tested connecting to an original charger of HTC and to the USB of the computer. The charger ... Read more
This seems to be a legit Nokia usb cable. It does not feel fragile, it is perfect for my Nexus 4 or any other device with a micro usb port. It is as long as the cable I got with my phone, but it seems even better. Absolutely none. I am considering buying a 5m usb extension, which, combined with this ... Read more
Quality cable all around, no cheap flimsy parts here. The ends of the cables are nicely attached to the cable itself. The micro-usb end is good unlike some cheap cables that don't hook properly into the female port. Rubber insulation is smooth to the touch. They include a plastic holder which is great ... Read more
These are great micro usb cables. I think the best quality available on dx.com. I've ordered different types of cables but these are the only types that are still functional today. * 2 years of daily usage, still working great * Charging and data work properly * I own 5 pieces, all still working * Rugged ... Read more
Sturdiest connector I've ever encountered. Takes a long time to wear down and still works fine after many plug cycles. Comes with a plastic cable wrap that I personally dislike, but probably a pro for most people. None really. More expensive, but you can see why. The cable organizer is hard to remove ... Read more
Not sure if its a legit nokia cable but the build quality is excellent, the cable itself is thick and the plastic of the connectors feels very solid. It charges and syncs my Samsung galaxy s3 without an issues. The cable is a bit long for my needs, but this is really the only con i can think of. This ... Read more
It seems to be a legit Nokia CA-101 cable. It's very cheap in relation to one of Brazil. I used in smartphones from other manufacturers, such as LG and Sansumg and it worked fine. It could be a little bit longer. But it's not a real con. I have three of these... I will buy some more for the car, work ... Read more
It is made of very good quality, with nice colors (black and shades of gray). As it is a little hard, it could be good for those who need a cable that doesn't slip behind the computer under the table. As it is a little hard, it could be bad for those who need to move the mobile very often. It isn't very ... Read more
It has a great quality, very resistant, very thick. The best usb cable for the right price. It is not like the others that have poor quality and can easily get destroyed. This cable will last a life time. The cable length is good enough, ideal for many purposes. The micro usb connection fits easily in ... Read more


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Funny or Die
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Bubble Videos, Bubble Pictures, and Bubble Articles
Crack Bubbles
Crack Bubbles
Follow The Bubble
http://www.followthebubble.com/ Up above the world, Up above it all Here's a hand to hold on to... "Don't Let Me Fall" song by Lenka. "Follow The...
Follow The Bubble - 3D
http://followthebubble.com Up above the world, Up above it all Here's a hand to hold on to... "Don't Let Me Fall" song by Lenka. "Follow The Bub...
Entourage BS(BackStory) - Eddie Murphy ; Eddie Murphy's Bodyguard kills Bubbles.
Eddie Murphy bodyguard has a altercation with Michael Jackson's pet monkey Bubbles.
Bubbles & Sunny: Homicide Detectives
With all his other detectives on assignment, The Chief has no choice but to give a tough murder interrogation to Detective Bubbles & Detective Sunny.
Ferret Plays With Bubbles
Ferret likes to play with bubbles! Thanks to: youtube.com/Pyrrha0 For more funny cats visit http://icanhascheezburger.com
Bubbles of Myself/ Bored on Pain Meds
Original song I made after my knee surgery, playing around with my new web cam. LYRICS : 1-2-3-4 There's bubbles of myself everywhere, There's bubbles of...
Bubbles makes it clean.
Bubbles meets Emmanuel Lewis
Bubbles(Mike Smith) suprizes Emmanuel Lewis
Bubble wrap
getting his bubble on
The Making Of A Bubble Hockey Champion
The world's eyes are focused on Buffalo, NY this week for what is undoubtedly the biggest event to hit the hockey world in years, the first ever Super Chexx ...
Bubbles & Snappy, A Love/Hate Story (A "Peaches & Ziggy" Parody)
When my fowty Bubbles meets his temporary roommate Snappy, they share a love that measures no other...and some KICKASS FIGHT SCENES. (This is clearly a parod...
Bubble Wrap Man
There are many winning combinations in the world. Bubble wrap and time wasting would have to be one of them, as would bills and BPAY. Mainly because both mak...
Life is F.M.eral Episode 3: Fush // Rufus
Romantic tension bubbles over; a peculiar political candidate comes on to the Buttheads show to campaign for an upcoming election.
Rachele Richey
Rachele Richey in Lesbian Bubble Bath Bang hstlr.co/prqqH
Scarlet Red
Monday morning treat with Scarlet Red in Lesbian Bubble Bath Bang hstlr.co/prqqH
Broad Strokes- Thursday Dating Ambiguities and Other Atrocities- He's Just Not That Into You
Sometimes SIRI can be a real B… 5 Days. 5 Themes. 5 Directors. 40 Comedic Micro-Shorts. Come for the Fortunes. Stay for the Noir. Take A Break With Broa...


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This has absolutely nothing to do with anything, but Hedonistica has a fairly awesome picture of Bigfoot. That said, you should probably head on over and have a peak. And to make this at least somewhat relevant, I'll point out that Katie Holmes apparently only has four toes on her right foot. A number of readers pointed it out and I'm a little surprised I didn't catch it myself. I'm usually pretty good when it comes to spotting horribly disgusting foot deformities. And yes, that was a pretty pathetic attempt at creating relevance, but you have to keep in mind that I'm an idiot. Sometimes you forget that and it only ends up hurting both of us.
Bigfoot lives
May 6th, 2005 // 1 Comment
This latest news of the capture of Bigfoot felt like a publicity stunt to me … and here's the proof. a trailer that is only to coincide with the discovery? hmmmmm, I smell rotten in Amsterdam.


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They're cute and work great for St. Patty's day or as a lucky charm. The price is fair and it's great for a gift or a party favor. They're really nicely built and look great. They're smaller that I expected but that's not necessarily a con, depending on how large you like your earrings. The box was horrible,... Read more
They are really nice, they look at least like 15 euros earrings. The silver part is really nice. Is real silver. The green part is also beautiful, it doesnt seem to be something cheap. I bought 3 pairs and one of them lost one green thing. I could put it back using loctite, but I was lucky that the &... Read more
The earrings are pretty and shiny. It is subtle and can be for a little girl or an older woman without being too noticeable. The color combination of jade and white/silver is really nice. The stem was clean and straight with no damage. Item came exactly as described. Just packaging if you are going to ... Read more
Cheap. Nice looking pair of earing. Plastic looks like an ok quality, seems to not want to break easily. They come in a plastic box which is nice for converting it into a present. Arrived earlier as other products I bought the same day at Deal Extreme. The person I bought them for (my girlfriend) liked ... Read more
Cheap, nice looking pair of earing. Plastic looks like an ok quality, seems to not want to break easily. Person I bought them for liked they and did not think it cost as cheap as it was. Could be higher quality. The case they came in could have been a bit nicer. ` Bought these as an impulsive decision ... Read more
I am quite a fan of these earrings. They are good for anyone who likes leaves/tree/nature inspire jewelry. The earring in itself was pretty unique... it is a nice and noticeable piece of jewelry without being too gaudy. The color combination (light green and silver) is really nice. The structure and ... Read more
They're very green. Also very shiny. They seem sturdy enough. They're rather pretty. They are small like some other reviews mentioned. I'm not sure of the quality of metal on it. The box it came in is very cheapy. I'm a guy and these aren't for me so my review isn't the best. They're for a friend's girlfriend ... Read more
beautiful good worked good packed good like present looks like on foto good colour Looks much more expensive than it really is. - Super cute - Color has an exotic look to it, shiny, kinda like a faded tiger eye look. - Gems look real, despite being plastic - Back of earring is pretty good quality silver.... Read more
It's a beautiful pair of earrings, really well made and great quality build. Really small and cute. A few days ago I thought I've lost them and was really depressed. XD The holder is a bit long but it's really a minor con. I would buy those as a gift for yourself or a friend, really good quality for ... Read more
- Nice little earrings. - These are very small, so you can use it for babies and little children. - The green leaves are made of some sort of glass, so they are transparent, very nice! - Comes with the usual plastic blue base and transparent top box. - Maybe the fact that these are very small may be ... Read more


text: Dope_Boy_2_S-y_Ebook_Series O9�O9� BOOKMOBI � � L p \ 8 h F n� n� n� �� * MOBI � �`� ���������������������������������������� � % P �������� �������� EXTH � d Sa'id Salaam e Sa'id Salaam i fiction i suspense i drama i action i drugs i sex i urban i deceit i gstreet l Smashwords, Inc. g qWith more money comes more problems. Getting to the top is only half the battle. Staying on top is harder once you�re there. Beef behind a women sends the B.C.B.'s to war against their New York connect. Bodies are dropping on both sides as the war heats up. Be ready for this second part of this drama filled ebook series. It�ll have you begging for the finale! , . � ����@� � � � � � b � � � Dope Boy 2 (Short Story Ebook Series)


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Automotive Aftermarket in Western Europe 2011-2015
- Language: English
- Published: November 2012
- Region: Europe
The new European directory of leading aftermarket wholesalers and retailers allows any reader to quickly and easily identify the key players in the key sub-sectors of the European automotive aftermarket.
It allows you to benchmark your company against key competitors by accessing key financial and organizational data.It acts as a contact directory.It enables strategy planners to identify potential business partners.It aids the business development needs of sales teams looking for new leads.
This report details the leading companies in the categories of: international trade groups, wholesalers, autocenters, independent garages, crash repair centers, vehicle manufacturer networks, fast fit centers, hypermarkets, petrol stations, tire specialists, and "other" retailers and distributors.
Which are the leading companies in the major distribution channels in Europe?What are their most recently published financial performance figures?Who are the companies' key personnel?What is their geographic coverage?


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Simply connect with Facebook and kiss those password blues away,
or go here to reset your password.
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Stream Brackles' Old-School Garage Mix
- Words: Patric Fallon
- Photo: Shaun Bloodworth
Blunted Robots boss man and Rinse FM regular Brackles delivered an excellent mix of old-school garage tunes in anticipation for London's annual Lovebox festival. Lovebox Jukebox #14 is a 41-minute trip down memory lane via loads of classic tunes, all handpicked and mixed with loving care by the UK mixmaster. There's no tracklist available, but you can stream the whole thing in the player below. (via FACT)
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Tantek Çelik posted: <<If there is now broader interest in having this capability, I would be happy to re-raise it in the CSS working group.>> I think a preloading mechanism is an excellent idea, as long as it is CSS-specific. I do not think it should have any bearing on (X)HTML. Simon Jessey e: firstname.lastname@example.com w: http://jessey.netReceived on Thursday, 26 September 2002 15:34:51 GMT
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