text:
In NetBackup 7 monitoring SLP activity has been greatly simplified with the introduction of SLP reports
in OpsCenter which is discussed in more detail later in this document.
It is also possible to get an immediate view of the progress of the SLPs use the Storage Lifecycle Policy
utility command, nbstlutil. This command can be used to spot potential backlog problems before they
build up to unmanageable levels. Two options of the nbstlutil command are particularly useful for
nbstlutil report – this command (which is new in NetBackup 7.1) provides a summary of
incomplete images. This command supports the –storageserver, –mediaserver and –
lifecycle qualifiers to home in on ‗hot spots' that may develop into backlog situations and
displays the number of duplication operations in progress (either queued or active) and the total
size of the in progress duplication jobs. This command can be very useful for identifying ‗hot
spots' where a backlog may be building up.
nbstlutil stlilist –image_incomplete –U – this command displays details of the unfinished
copies sorted by age and can be used to determine both the time the images have been in the
backlog and the names of the individual images. The image at the top of the list is the oldest, so
the backup time of that image is the age of the backlog. In most configurations that image should
not be more than 24 hours old. There should never be more than one backup of a particular
object pending duplication at any time.
Each image is categorized as being either NOT_STARTED or IN_PROCESS. NOT_STARTED
means that the duplication job has not yet been queued up for process. IN_PROCESS means
that the image is currently included in the process list of a queued or active duplication job.
IN_PROCESS images also display the operation which is in process, i.e. which duplication within
the hierarchy is queued or active.
nbstlutil inactive – using different qualifiers this command can be used to delay pending
duplications by suspending processing for a particular SLP (-lifcycle), storage destination (–
destination) or image (-backupid). Once this command is issued no further duplication
work is queued up for the SLP, storage destination or image until the corresponding nbstlutil
active command is issued. Setting an inactive state simply delays the processing and does not
resolve backlog issues directly. This command needs to be used in conjunction with other
actions (increasing duplication resources, reducing the amount of duplication activity or canceling
other tasks in the backlog) to resolve the backlog.
nbstlutil cancel – using different qualifiers this command can be used to cancel pending
duplications for a particular SLP (-lifcycle), storage destination (–destination) or image (-
backupid). Using this command means that the pending duplication jobs will never be
processed but will be discarded instead. Cancelling the processing reduces the backlog quickly,
but it may not be the best option in your environment.
If you plan to reduce the backlog by working on it at the individual backup level you should script the
process, using the nbstlutil stlilist –image_incomplete –U command to identify the backup
IDs of entries and passing those backup IDs to the nbstlutil cancel, inactive and active
The nbstlutil commands only tell the Storage Lifecycle Manager service (nbstserv) to stop
processing the images (to stop creating new duplication jobs for the images).
The nbstlutil command does not affect the duplication jobs that are already active or queued. Consequently, you may also need to cancel queued and active duplication jobs as well to release resources.
Taken from Symantec Netbackup Admin Guide


text:
to Express PC
Express PC is one of the leading IT companies in the Charlotte, NC area. We specialize in all things IT. We can build, manage, upgrade, and/or repair your entire IT infrastructure. From repairing PCs to installing and managing your network, Express PC can make sure that your companies IT is running efficiently.
Key Services
- Computer Support
- IT Systems
- Remote Access
- Remote Desktop
- IT Consulting
- Hosted Exchange

subset: commoncrawl


text:
Please contact email@example.com.
The Leading Global Resource in the LGBT Tourism Industry.
by Pink Vibgyor
Asia & Middle East > India > Delhi
Travel to Burma and discover a country of mythical landscapes, ancient possessions and some of the friendliest folk you will ever meet. From golden-gilded Pagodas in Yangon and the multitude of temples in Bagan to the tranquility of Inle Lake, Burma will excite, impress and intrigue you. See the craft filled city of Mandalay for shopping and tranquil, untouched Ngapali Beach for relaxing and chilling out. A visit to Burma is to experience the South-East Asia of twenty years ago, full of rarely seen sights and generations of stories just waiting to be told.
IGLTA - The International Gay & Lesbian Travel Association is the world's leading global travel network dedicated to connecting and educating LGBT travelers and the businesses that welcome and support them along the way. Whether it's for individual, group, corporate, or student travel, we have affiliates in the world's most sought after locations offering the most competitive packages for your perfect getaway.
Get access to planning tools, find trip ideas and search LGBT-related tourism business partners, events and specials. And then share your experiences with others.
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text:
found a new home!
Plenty of my friends are looking
for one too. Find a pet to adopt.
Find a pet to adopt
My name is Nathan!
Facts about Nathan
- Breed: Domestic Shorthair
- Color: Black & White Or Tuxedo
- Age: Young
- Sex: Male
- Hair: Short
Nathan's Info...
I am already neutered, up to date with shots, good with kids, good with dogs, and good with cats.
Nathan is a handsome 9-10 month old boy who is just a joy to play with. He is a good natured kitty who is full of pep and would love to have a home of his own where he can run free and have someone to play with. Nathan would do fine in a home with other animals and kids.
In addition to being neutered and up to date on all shots, Nathan is microchipped, has been tested for FeLV/FIV, wormed, checked for ear mites and treated with flea meds. He is ready to go!
Other Pets at Heaven Can Wait Animal Haven
Why Adoption is a Great Option
Nathan, a Muskegon Domestic Shorthair cat was adopted! Here's how you can benefit by looking at adoption as an option to buying a Domestic Shorthair for sale in Muskegon, or seeking a Domestic Shorthair cat from a breeder in Muskegon.
- Rescues and shelter volunteers in Muskegon already know the personality and tendencies of their pets. This means they can match you with the right pet. That will makes it much easier transition to owning a pet for yourself and your new pet.
- On average adoption fees are much less than you'd pay a Muskegon breeder, or pet store. Plus most often rescue pets have already been to the veterinarian for a check-up, had a round of vaccinations, and are spayed or neutered. That is a lot of savings!
- You will become a hero, and give a needy dog or cat a loving home. In fact, there are even Domestic Shorthair breeders who help with Domestic Shorthair rescue. One puppy or kitten adopted in Muskegon paves the way for another one to be saved.


text:
Founder's Day Athletic History
In 1948, OBU opened another new gymnasium—Bison Fieldhouse, which would later be re-named the Clark Craig Fieldhouse. It was a World War II military recreation facility at Camp Maxey, Texas. The building was disassembled, moved to Shawnee, and reassembled. It served OBU as the basketball arena until 1982 when the Noble Complex was opened. Clark Craig Fieldhouse was demolished to make room for the Recreation and Wellness Center.


text:
(based on 1 review)
Ratings Distribution
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Reviewed by 1 customer
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Fast, Easy
By Cort
from Poconos, PA
About Me Advanced
Best Uses
Comments about Flow Minx Snowboard Bindings - Women's 2014:
So far, so good. I have only been able to use these bindings once since it is spring here in PA, but the one time I did get to use them, they were great. Easy to use once you got the hang of wiggling your foot in and snapping it into place. These rear entry bindings are much easier to use than the other ones I had tried out from Flow. Easy entry and release. They also have a ratchet system on the sides, so you can slightly adjust the tightness if you need to for varying terrain. Can't wait to get back on the snow!
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AHIP: Gawande, Gladwell on Healthcare's Chauffeur Problem
For his part, Atul Gawande clicked off a number of industries were the chauffeur still exists, such as teaching, firefighting, and police work, and yet progress is made. For Gawande the range of costs in healthcare is key. "We know that the most expensive services don't always yield the best results. If it was just a matter of the highest price providing the best care then we would be having a rationing conversation. We know that facilities that have systematic care environments where treatments and services joined together consistently have the best clinical results."
He contends that penicillin, for all its positive attributes, fooled the healthcare industry and consumers into thinking that there would always be easy fixes. "A simple injection that saved thousands of lives. It made us think that the future of medical innovation was going to be just like that. But it wasn't. Healthcare is intensely complicated. We can't perform our own knee operations. We're all in the position of having to hire intermediaries or chauffeurs."
Margaret Dick Tocknell is a reporter/editor with HealthLeaders Media.
Comments are moderated. Please be patient.
davetrindle (6/27/2012 at 1:22 PM)
Doctors will always have a role, just as chauffers will. Nevertheless, because there has been a chronic shortage (intentional or otherwise, doesn't matter), doctors will soon be overtaken by the practitioners who are moving at an exponential pace into the vacuum doctors created. There are PAs (physician assistants) who are more appropriately trained for preventive, routine, and family care that has been to a large extent abandoned by the MDs. The numbers of PAs are growing so fast, MDs will lose their monopoly in the very near future (BTW I don't blame the MDs, it is the way the system has moved, most MDs are doing the best they can and deserve our respect.) Meantime, the majority of healthcare will soon be in the hands of PAs,nurse-practitioners, and the rapidly growing urgent care industry. And this is a good thing for health (and health care costs) in our country. p.s. in answer to the person using the you can't "repair your own car" analogy, obviously have never changed their own oil, never been to wide range of alternative services other than the dealer or full service repair shop. There are jiffy-lubes, brake specialists, tire specialists, exhaust specialists, transmission specialists, none of whom could claim to be full service repair shops, yet they get the job done more quickly, more conveniently, and at lower cost.
johnlynch2 (6/27/2012 at 8:54 AM)
Both speakers make valid points and both are off base. Gladwell is right in that patients can, and must, assume more responsibility for their own care, but there are degrees of intermediaries. It's not just a chauffer or no chauffer; there are also cabs, car rentals, and even public transportation. Self-managed care can and does work, but it needs professional supervision and direction. Nurses and other physician-extenders can do this low-tech, high-touch support better than doctors - and more cheaply. Speaking of which, Dr. Gawande is correct that coordination and integration of medical services is certainly a missing link in our health care. But fixing this via ACOs may not be the big cost-saver that many predict. The most established ACO in Massachusetts, for example, is also is most expensive ambulatory provider network - and by a large margin. The real missing link in our broken health care system is informed consumers. This is crucial to all efficient markets. If patients were more skeptical of every test and procedure their doctors recommend - many for financial benefit alone - there'd be fewer bogus spinal fusions, cardiac stents, and arthroscopic surgeries of arthritic knees. The key to escaping poverty is education and the key to avoiding medical impoverishment is education as well.
Senthil Nachimuthu (6/25/2012 at 6:09 PM)
Asking patients to administer their own treatments is similar to asking people to fix their own cars, not asking people to be chauffeured. I think Malcolm Gladwell is comparing apples and oranges, when he compares the healthcare professional to a chauffeur, when he should compare the healthcare professional to a car mechanic. People can tinker with their own cars if they are ready to accept the consequences. Unfortunately, cars are replaceable whereas people are not, in addition to the fact that human bodies and healthcare are a lot more complex than automobiles.
- 'Mega Boards' Could be Rural Healthcare Disruptor
- 1 in 5 Eligible Hospitals Penalized for HACs
- Meaningful Use Payment Adjustments Begin
- HL20: Rebecca Katz—Cooking Up Sustainable Nourishment
- HL20: Peter Semczuk, DDS, MPH—Taking on the Big Challenges
- PA hospital to pay $662,000 to settle Medicare fraud case
- Supreme Court to hear Obamacare subsidy challenge in March
- Dr. Oz gets fact-checked and the results aren't pretty
- HL20: Lee Aase—Who's Behind @MayoClinic
- How the high cost of medical care is affecting Americans


text:
...will be dusting all the tree ornaments before storing them for the year! I guess that's what happens when you live in a city surrounded on all sides by plowed up fields. But I wasn't expecting the inch of dust that had built up on all the Christmas decorations in less than one month!
Lubbock is indeed dry and dusty. Really dusty. But I still love it here! We had a great first holiday season "staying home" instead of "going home". Christmas 2007 was chock-full-o-memories. Looking forward to next year!
I was given some gift certificates to clothing stores as Christmas gifts, so I get to do some clothes shopping in the near future. It's high time! My closet has been suffering for a few months now.
This is always the great debate:
Lauryn got a haircut today. Just a trim. She started screaming "NO HAIRCUT!" from the minute we walked in the salon. She continued to scream without so much as a 5 second pause during the entire haircut. Even a lollipop in each hand could not silence her. However, she was screaming while remaining perfectly and absolutely still. Not even a slight twitch of the head. A statue. So the screaming really didn't bother me! I did feel kinda sorry for the other people in the salon. Luckily our stylist worked quickly, and appeared completely un-phased by Lauryn's loud protesting.
A rare and beautiful happening: My children have clean and orderly toy boxes and closets, with even a little space to spare. The "space to spare" was my goal in this endeavor, since Papaw and Mo are arriving from Oklahoma today, bringing with them lots of love in the form of hugs, kisses, and of course tons of Christmas gifts.
So in preparation, I boxed up clothes that don't fit, and bagged up toys the kids no longer play with. (Shhhh...that bag full of toys had to be carried out quietly in the dead of the night.)
Does anyone else get a little neurotic after cleaning and organizing kids' toys?
"Don't put the legos in the megablock container!"...."That piece of train track goes with the green train set, not the Thomas train set!".... "Okay, are you finished playing tea? We need to color code the dishes before putting them away."...."Can you please put the books on the bookshelf facing spine out, according to height?"
I know for some people being this organized is a way of life. I however was not made this way. Usually after about a week of stressing myself out, I decide I should just let them play with the toys however they want to, let them do the best they can at keeping them semi-organized, and then I just dive back into the toy choas about every two months to re-organize it all. We all seem much happier that way.
Jonathan and I have a deep and abiding love for his brother Michael, and Michael's wife Stephanie. However, after the boys opened their Christmas present from them today, I question whether or not they feel the same about us.
(Just kidding Michael and Stephanie. We know you love us, and the drumset is very cool. I plan to introduce the boys to the music of some garage bands, to convince them how cool it is to play IN THE GARAGE.)
A rare picture of all five Cliff's looking in the general direction of the camera. With a lovely chain link fence as a backdrop. Oh well!
As I left to do some last minute Christmas Shopping Last Night, Jonathan says:
"Be careful. Make sure you have your phone and I'll call and check on you in a while. It's Christmas. People are angry."
Sad, but true! I saw many scowls and few smiles at the local mall [warzone]. But my Christmas Spirit will not be snuffed out! I smiled, opened doors for people, said please and thank you, and was just cheerful enough to irritate the Scrooges.
We got a surprise Christmas package in the mail today from some dear friends of ours in Tulsa. Among other goodies was a book:
This is a must read, regardless of your age or whether or not you have children. I have been moved by many books....but never so deeply in so few pages. Yes indeed, a tale of two pigs named Sidney and Norman moved me.
I am not overstating how much this little book inspired and challenged me. Read it.
(If you've already read it, I'd love to hear your comments. Are you a Sidney? A Norman? Both?)
I make these Sugared Pecans every year at Christmastime. They are made with cinnamon and allspice and make the house smell awesome.
The recipe was originally from my Grandma JoAnn. She passed away in December of 1998, the first year Jonathan and I were married. Making the pecans is always a nice time of reflection and remembering.
Last Thursday evening, Dylan and Lauryn participated in a Christmas Program with their Parent's Day Out Program. Anytime I attend a program with children age four and under, I expect hilarity to ensue. I was not disappointed. My mom was at the program with us, and we spent the entire time unsuccessfully holding in our laughter until Jonathan finally shoosh-ed us. Just the variety of some kids looking completely spaced out, some looking terrified, some picking their nose or doing similar things to embarrass their parents, and some singing their little hearts out struck us as funny.
Dylan did an awesome job. My mom reminded me that last year when we were watching Ryan's preschool program I said, "Dylan is way too shy. I don't think there is any way he'll ever go up on stage in front of this many people. Not even a year from now." I was happily proven wrong! He marched out on stage by himself wearing a crown for his part in the Nativity Story, and sang along with all the songs. What a big guy.
Ryan last night:
On Thursday this week, my mom arrived in Lubbock for a quick Christmas visit. She had to head back to Arkansas this afternoon, so we planned all weekend to let the kids open their gifts from her this morning before she had to leave for the airport. So we woke up bright and early ready to open gifts, and lo and behold, when we peeked out the window - SNOW! So, we had a "White Christmas" for our "Granny Christmas"! Fun, fun, fun. Only about an inch, and it melted by lunch, but it was fun while it lasted. And great timing!
Dylan had been given a bite size Hershey's chocolate bar. He likes chocolate so this was a treat. He bit it in half and said "Here Mom, you can have the other bite." My first thought wasn't "Oh, how sweet that he's sharing!", my first thought was "How could any child of mine have the self-control to only eat half a bite size chocolate? Was there a mix up at the hospital?"
I once had a roommate in college who would eat half a Snickers bar and leave the other half in the fridge. What?? It would last as long as it took for me to see that it was there and I would promptly eat it.
When I picked up Ryan from school this afternoon:
"Mom, today I invited all my friends to my birthday party. I'm going to have it at McDonald's."
"Um...Ryan...that's great but your birthday isn't until May."
"I just wanted to be sure they knew about it."
Tonight we made some Carmel Apple Cider, a huge hit with the kids. Ryan said he liked it better than hot chocolate, which is a rave review indeed.
I agreed to be a hostess on Friday at a "Grandparents' Coffee" at Ryan's school. Grandparents have been invited to come enjoy coffee and cider while they eat finger foods and listen to the kids sing Christmas songs.
In addition to welcoming the guests, I will be responsible for making sure the grandparents at my table have a full hot cup of coffee or cider. (I'm also supposed to wear a Christmas apron, but I don't own an apron of any variety. I'm working on borrowing one but I'm unsure which of my friends could possibly own a Christmas apron.) I am approaching this event with much fear and trembling. There is a reason I have never considered waitressing as a profession. I can barely walk across a room without tripping. I rarely pour myself a cup of coffee without dripping more than a few drops on the counter. I will be so pleased with myself if I get through the morning without scolding some sweet little Granny by splashing hot coffee in her lap.
Conversation between Ryan and Jonathan:
"Daddy, I heard some people singing "Merry Christmas, and bring me some piggy pudding!"
"I think it's 'figgy pudding' Ryan."
"Oh...well, if they're singing about pudding maybe they don't know that Jesus was born."
Ryan and I have been participating in our church Christmas program this week. Ryan is in the Bethlehem scene, and he enters the sanctuary directly in front of Mary and Joseph, with Mary entering riding a live donkey. Oh how I wish I had some video of Ryan's grand entrance. He takes about two hurried steps....looks behind him to see how close the donkey is....takes two more steps....looks behind him to see how close the donkey is...and on and on it goes until he reaches the stage. He has to turn his head almost completely around because he's wearing a typical shepherd boy costume, and the head covering cuts down his peripheral vision. No one else probably notices him, but to me it's high comedy because I know how cautious and somewhat wary he is of animals. I'm singing in an ensemble during his entrance, so I can't watch him for too long or I start to get tickled. Funny kid.
Lauryn is getting really good at aggravating Dylan. She seems to relish it a bit too much.
Dylan: Okay Lauryn, lets put your baby to bed. I'm the Daddy, you're the Mommy.
Lauryn: No! I'm the Daddy!
Dylan: No Lauryn, you can't be the Daddy...you're a girl.
Lauryn: I'm the Daddy.
Dylan: I'm. The. Daddy. You ARE A GIRL!
Lauryn: No. I'm the Daddy.
Dylan then runs off to his room, upset at his inability to convince her of her gender role. Lauryn watches him go, and grins. Grins a big, happy grin.
I admit I am the queen of buying generic products. There are some products I make an exception for and always buy the name brand, but if you look through my pantry probably 50% of the stuff in there is the store brand. (Sugar, flour, salt, chicken broth, crackers, etc....I always get the cheapie brand.) I'm not sure where I picked up this habit, since my mother has NEVER purchased a generic food product in her life. She's not a big spender or anything like that; I guess she's just convinced that if a can of corn cost .50 cents more it must taste .50 cents better. Maybe she's right.
Anyway, my frugality has not paid off this week. I picked up some RoseArt brand "washable" markers for the kids to use to make some homemade Christmas cards. I saved a whopping .75 cents over the Crayola brand. Washable? NOT SO MUCH. The kids got a few marks on the kitchen table, and every liquid cleaning product I had in the house was unsuccessful at washing it off. Luckily, I remembered a comment someone had left on this post, and tried a Magic Eraser. Whaddya know? It really is magic!
Green was the color of the offending marker. Lauryn got a bit expressive while decorating her Christmas tree!
If you subscribe to my blog through a feedreader, please re-subscribe. (I've changed my feed address.)
If the above sentence means nothing to you, then don't worry about it! (I am making this change under the tutelage of my husband, and don't even fully understand it myself.)
Jonathan is watching "Pardon the Interruption", a show on ESPN where these two guys argue with each over about sports topics I care little to nothing about. I express my displeasure in his choice of entertainment and he looks at me and calmly says:
"You watched a top 10 countdown of the best episodes of Masterpiece Theater on PBS last night. "
Guess he told me. (Although he only lasted about 2 minutes in the same room with me before my choice of viewing drove him to bed at 9:30.)
I've been a little bit under the weather health-wise. Nothing all that bad...just a cough and a touch of laryngitis. However, since I am participating in my church's Christmas Program this week, I went to the Dr. as soon as I started losing my voice. Normally, I would have just waited for the cough to pass and my voice to come back, but I need to be able to sing and say my lines by Thursday! So, the Dr. prescribed some medicine and I already feel better. I should be back full force by tomorrow.
I missed church and rehearsal for the program on Sunday because of not feeling well. Today, a friend of mine who is also singing in the program called to ask if she could bring my family dinner. Isn't that sweet? I had already thrown some stuff in the crock pot to make potato soup, so I had to graciously decline her offer, but I was so touched she thought of me.
The Lord is so good and faithful, and I am continually grateful to have friends who are a reflection of Him. For any of you who are going through a bit of loneliness or just wishing for closer friendships, continue to pray and ask the Lord! Early in my marriage, I went through a season of feeling like Jonathan was the only intimate friend I had (that wasn't miles and miles away), but now I see that God had me in that place for a reason. I was learning to trust Him and make Him my very best friend, the one I would turn to first in times of heartache or happiness. It was easier for me to pick up the phone and call a friend than hit my knees and call out to God. So I think for a season He just put me in a place where there was no one to call but Him. In His wisdom and love He helped me seek Him for my every need. At the time I was lonely, but now I'm grateful. And I feel like that time in my life helps remind me to be continually grateful for the awesome women of God I have met over the last months and years! (Geesh, this was just going to be a simple paragraph about a phone call from a friend....)
Labels: friends
For the very first time in the history of my life I will not be in Sand Springs, OK on December 25th. Our family is staying in Lubbock through the holidays. To celebrate this momentous occasion of being in our own home for Christmas, we've been thinking of new traditions we want to start with our kids.
So far.....
The Christmas Plate
Every night at dinner someone gets the special "Christmas plate." Everyone else in the family tells the lucky recipient reasons they are special and loved.
This will be the first time our family has celebrated Advent. I've learned in my online searches that there are several ways to create an Advent candleholder - we chose to go with three purple candles, one rose, and one white. Purple representing preparation, and rose representing joy. We will light the white candle on Christmas Eve in celebration of Jesus' birth! (Traditionally, the Advent candles are in an evergreen wreath, but I decided to just work with what I already had.) Tomorrow, Sunday, we'll light the first candle and read Isaiah 2:1-5.
The Calendar
This Nativity Calendar was a gift from Mo, and the kids have been looking forward to December 1st since she gave it to them at Thanksgiving. I let Lauryn move the first piece today. She placed the wise man very nicely. He's not upside down or even crooked. :-)
I'm Starr Cliff. A domestically-challenged mom, climbing over mountains of laundry to bring you my stray observations and amusing stories about my kids. (more)


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Come to the Library for Teen Tech Zone over Spring Break! Monday, March 18 through Saturday, March 23, the computer lab will be open from 1-4 for teens to use the internet and hangout, or make multimedia projects and be creative. For teens in 7th-12th grade.
Catalog Your Account Menu
Books and More
Your Card and Account
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About The Library
Support the Library
Hours and Location
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Iowa City, IA 52240
Mon-Thurs: 10 a.m. - 9 p.m.
Friday: 10 a.m. - 8 p.m.
Saturday: 10 a.m. - 6 p.m.
Sunday: 12 p.m. - 5 p.m.
Holiday Hours
Iowa City, IA 52240
Mon-Thurs: 10 a.m. - 9 p.m.
Friday: 10 a.m. - 8 p.m.
Saturday: 10 a.m. - 6 p.m.
Sunday: 12 p.m. - 5 p.m.
Holiday Hours
Teen Tech Zone – Spring Break
by Brian Visser on March 16th, 2013
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text:
|"Do you take requests/art trades?/commissions"
please look at my "to do list" for more infos x3
-Requests = not anymore
-Art Trades = closed
-Commissions = open
"Which pencils do you use?"
-I use ordinary no name pencils x3 (everying else is too expensive for me )
"What program you use?"
"Can I use your characters in a fan fiction/fan art/stuff?"
-fan art is okay, but dont forget to gimme the link when youre done ;3
about everything else, I would love to know whuts your fanfic etc. about first^^
"I love your Pokegirls, can you give me the uncensored version?"
-nope I wont do that anymore, sorry...
"whats your FurAffinity name?"
- my name's gaias-pitch-black-reborn-crow , enjoy viewing
"commission prices"
Sketches: 4$
Headshot: 5$
Halfbody: 6$
Fullbody: 7$
Simple Colour
Headshot: 6$
Halfbody: 8$
Fullbody: 10$
Headshot: 10$
Halfbody: 12$
Fullbody: 15$
without colors: +3$
Simple Colour: +4$
Shaded: +6$
more Charakters:
-without colors: +4$
-with color +8$


text:
Rachel Farabaugh is an artist & entrepeneur residing in Los Angeles. She connects her dreams and inspirations with her passion for art to create a multitude of creative enterprises. Through her illustrations, art, graphic design, jewelry and photography she is able to express her creative visions in ways that connect with the world.
She is a lover of nature, travel, adventure, mystery and finding hidden treasures at the flea market. She likes to see the beauty in things that often get overlooked and show new perspectives. Her dreams play an important role in her creative work, and she keeps extensive dream journals of stories and ideas that she brings to life through her collages and children's books.
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Washburn Law Faculty Scholarship and Activities, July 2014-June 2015
Aïda M. Alaka
Articles in Magazines
"Removing Research Blinders: Controlling the Research Expenses of Recent Graduates," 83:7 Journal of the Kansas Bar Association 18 (July/August 2014).
Professional Service
Kansas Steering Committee Member, National Association of Women Judges, Informed Voter Project, 2014-present.
At-Large Member, Employment Law Section Executive Committee, Kansas Bar Association, 2014-.
Rory Bahadur
Articles in Law Reviews and Other Scholarly Journals
Cited by United States District Court, Eastern District of Louisiana, Gregoire v. Enterprise Marine Services, LLC (August 6, 2014): "Maritime Removal: An Unlikely Heuristic for Anchoring Three Non-Textual Principles of Original Federal Jurisdiction," 43 The Journal of Maritime Law and Commerce 195 (2012).
"Active and Multimodal Instruction in the Doctrinal Classroon," St. Thomas University School of Law, Miami Gardens, Florida, October 10, 2014.
"Learning the Building Blocks of Legal Analysis in the Large Classroom," New York Law School, New York, October 6, 2014.
Andrea J. Boyack
Articles in Law Reviews and Other Scholarly Journals
Cited by United States Bankruptcy Court, District of Colorado, In re Lopez (July 1, 2014): "Community Collateral Damage: A Question of Priorities," 43 Loyola University of Chicago Law Review 53 (2011).
"Muddying the Waterfall: How Ambiguous Liability Statutes Distort Creditor Priority in Condominium Foreclosures," 67 Arkansas Law Review 225 (2014) (co-authored with William E. Foster).
"American Dream in Flux: The Endangered Right to Lease a Home," 2014 SEALS (Southeastern Association of Law Schools) Annual Conference, Amelia Island, Florida, August 2, 2014.
Presenter, "Recent Developments in Banking, Commercial & Contract Law," Legislative and Case Law Institute, Kansas Bar Association CLE, Topeka, Kansas, July 11, 2014 (panel with Lori McMillan).
James M. Concannon
Books and Monographs
Pattern Instructions, Kansas 4th -- Civil, 2014 Supplements (Kansas Judicial Council, Pattern Instructions Committee, 2014).
Pattern Instructions, Kansas 4th -- Criminal, 2013 Supplements (Kansas Judicial Council, Pattern Instructions Committee, 2014).
Media Interviews
"How do Kansas Supreme Court Justices Make Decisions in Cases?," KWCH 12 Eyewitness News, September 17, 2014.
Professional Service
Member, ad hoc Kansas Judicial Review Committee, 2014.
A Kansas Commissioner, National Conference of Commissioners on Uniform State Laws Annual Meeting, Seattle, Washington, July 11-17, 2014.
National Conference of Commissioners on Uniform State Laws Style Committee Liaison, Model Commercial Real Estate Receivers Act and the Amendments to the Uniform Athlete Agents Act, Uniform Law Commission 2014 Annual Meeting, Seattle, Washington, July 15-16, 2014.
Linda Henry Elrod
Articles in Law Reviews and Other Scholarly Journals
"Japan Joins Hague Abduction Convention: England Returns Child," 48 Family Law Quarterly 353 (2014).
Other Publications
"Relocation: Trying to Move on but is it in the Best Interests of the Child?," 4 Sensible Separation Newsletter 5 (Greg Kincaid, ed. September 2014).
"Poverty, the Marriage Gap and Why Marriage Matters for Children," Topeka Zonta Club, Kansas, November 18, 2014.
"Lead, Follow, or Get Out of the Way: Family Law Arbitration is Coming Around the Mountain," American Bar Association Family Law Section Fall CLE Conference, Stowe, Vermont, October 18, 2014.
"Family Law Arbitration - An Idea Whose Time Has Come?," Successfully Managing Dispute Resolution Annual CLE/CME Training Event, Associates in Dispute Resolution, LLC, Topeka, Kansas, October 10, 2014.
Plenary Session Panelist, "Same-Sex Issues: Navigating the Conflicting Legal Landscape of Marriage and the Broader Implications of Other Areas of Law," The Missouri Bar / Missouri Judicial Conference, 2014 Annual Meeting, Kansas City, Missouri, September 11, 2014.
"Hot Topics in Family Law - Federalization Comes to Family Law," 25th Anniversary of the Kansas Women Attorneys Association Annual Conference, Lindsborg, Kansas, on July 25, 2014.
Professional Service
Attended as a committee member, the Secretary of State's Legal Adviser's Advisory Committee on Private International Law, Washington D.C., November 3, 2014.
Chaired the Family Law Quarterly Editorial Board Meeting, October 18, 2014 and attended the Family Law Council meeting, October 16, 2014 at the American Bar Association Family Law Section Fall CLE Conference, Stowe, Vermont.
Signer on Family Law Amicus Briefs filed in the following cases challenging same-sex marriage bans: Baskin v. Bogan and Wolf v. Walker (7th Circuit), August 5, 2014; Latta v. Otter (9th Circuit), July 25, 2014.
Joined with law professors, sociologists, psychologists and lawyers with expertise in social welfare in writing a letter to Sen. Harry Reid and Rep. John Boehner urging them to take into account the youth and vulnerability of the unaccompanied immigrant children in developing policy. The letter urges child-focused screening and interview practices, July 21, 2014.
Reappointed to serve on the United States Department of State's Legal Adviser's Advisory Committee on Private International Law, 2014-.
As Reporter for the Family Law Arbitration Act, participated in the first reading of the current draft of the FLAA at the Uniform Law Commission Annual Meeting, Seattle, Washington, July 12, 2014.
Emily Grant
Articles in Law Reviews
"At the [Other Side of the] Lectern," 64 Journal of Legal Education 103 (2014).
"Adapting Montessori Teaching Methods for Law School," Central States Law Schools Association, 2014 Annual Scholarship Conference, Louisiana State University Paul M. Hebert Law Center, Baton Rouge, Louisiana, October 11, 2014.
Conferences Planned
Workshop Organizer, "Washburn Junior Legal Writing Scholars Workshop," Washburn University School of Law, Topeka, Kansas, July 25-26, 2014.
Randall L. Hodgkinson
Media Interviews
Quoted, "Appeal Seeks Overturn of Wichita Man's Rape, Human-Trafficking Convictions," The Wichita Eagle, September 16, 2014.
Professional Service
Fellow, American Academy of Appellate Lawyers, October 2014-.
Janet Thompson Jackson
Host, "Diabetes Care & Native Americans," I've Got Issues (produced by Washburn University's public broadcasting station KTWU), November 27, 2014.
Host, "Your Voice, Your Vote: Kansas Governor," I've Got Issues (produced by Washburn University's public broadcasting station KTWU), October 23, 2014.
Host, "Your Voice, Your Vote: U.S. Senate," I've Got Issues (produced by Washburn University's public broadcasting station KTWU), September 25, 2014.
Host, "Healthcare for Veterans and Soldiers," I've Got Issues (produced by Washburn University's public broadcasting station KTWU), August 28, 2014.
Host, "Vote Smart," I've Got Issues (produced by Washburn University's public broadcasting station KTWU), July 24, 2014.
Jeffrey D. Jackson
Books and Monographs
Interactive Citation Workbook for the Bluebook: A Uniform System of Citation, 2014 Edition (co-authored with Tracy McGaugh Norton, Christine Hurt) (LexisNexis, 2014).
» See publisher's web site for further description and ordering information.
Interactive Citation Workbook for ALWD Citation Manual, 2014 Edition (co-authored with Tracy McGaugh Norton, Christine Hurt) (LexisNexis, 2014).
» See publisher's web site for further description and ordering information.
Media Interviews
"Why the Supreme Court's Decision Not to Decide Same-Sex Marriage Made a Mess in Kansas," Jurist - Academic Commentary, December 6, 2014.
Quoted, "Gay Couple Denied Marriage License in Shawnee County, Could Become Plaintiffs," The Topeka Capital Journal, October 6, 2014.
Quoted, "Compact to Free Kansas from Health Care Reform May Need Presidential Approval," The Wichita Eagle, August 3, 2014.
The Early History of Legal Writing: Where We Came From and How We Got Here," 16th Biennial Conference of the Legal Writing Institute, Philadelphia, Pennsylvania, July 1, 2014 (with David Cleveland).
Michael Kaye
Media Interviews
Quoted, "Brownback's Running Mate Keeping Mum on Loan to Campaign," The Wichita Eagle (October 29, 2014).
L. Ali Khan
Other publications
Foreign Affairs Commentaries
"Takfirization of Pakistan," The Huffington Post, November 18, 2014.
"Pakistan's Bully Politics," The Huffington Post, September 25, 2014.
"Islamabad Revolutionaries Misunderstand the Right to Protest in the United States," The Huffington Post, September 2, 2014.
"Pakistani Generals Will Defend the Constitution," The Huffington Post, August 21, 2014.
"Pakistan's Mob Democracy," The Huffington Post, August 15, 2014.
Media Interviews
"Imran Khan Undemocratic in Trying to Get His Way: Professor," Press TV (September 2, 2014) (Professor Khan comments on public protests in Pakistan led by Imran Khan calling for the resignation of PM Nawaz Sharif).
Tonya Kowalski
Panelist "Publishing in Law Journals, Presenting at Conferences, and Teaching Other Classes: Advancing by Maximizing the Opportunities Available in the Legal Academy," 16th Biennial Conference of the Legal Writing Institute, Philadelphia, Pennsylvania, July 1, 2014 (with co-panelist Teri McMurtry-Chubb and moderator Bill Chin).
Shawn Leisinger
"Attorney as Negotiator – The Ethical Rules as They Apply to Negotiation," Interesting Ethical Issues CLE, Washburn University School of Law, Topeka, Kansas, December 5, 2014.
"Teaching Collaborative Negotiation to Law Students – A Skills Based Exercise Workshop," Mountain West Clinical Conference, University of Denver Sturm College of Law, Denver, Colorado, October 24, 2014.
"Ethical Issues with Collaborative Negotiation," and "The Kansas Pillars of Professionalism," Annual Meeting of the Leavenworth County Bar Association, CLE presentations, Leavenworth, Kansas, October 23, 2014.
"Negotiation Tactics and Skills for Mediators," Mediation course, Washburn University School of Law, Topeka, Kansas, October 15, 2014.
"Interviewing Skills for Law Students," Veterans Legal Assistance Clinic, Washburn University School of Law, Topeka, Kansas, September 25, 2014.
"Ethical Issues in Collaborative Negotiation for Case Managers," Seventh Annual Case Management Workshop sponsored by the Children and Family Law Center, Washburn University School of Law, CLE presentation, Topeka, Kansas, August 12, 2014.
Panelist, "Effective Negotiation and Settlement," 25th Anniversary of the Kansas Women Attorneys Association Annual Conference, Lindsborg, Kansas, July 26, 2014.
Craig Martin
Opinions/Editorials and Blog Articles (Selected)
"Reexamining "Myths" About Japan's Collective Self-Defense Change - What critics (and the Japanese Public) Do Understand About Japan's Constitutional Reinterpretation," Japan Focus, September 8, 2014 (with Bryce Wakefield).
"Where to Draw the Line? Considering Hard Ethical Cases," Interesting Ethical Issues CLE, Washburn University School of Law, Topeka, Kansas, December 5, 2014.
Joseph P. Mastrosimone
Essays and Other Shorter Works
"Mind Your Manners," 83:9 Journal of the Kansas Bar Association 10 (October 2014).
Quoted, "City Probes Whistleblowers After Cash-for-Work Query," The Topeka Capital Journal, October 29, 2014.
Conferences Planned
Workshop Organizer, "Washburn Junior Legal Writing Scholars Workshop," Washburn University School of Law, Topeka, Kansas, July 25-26, 2014.
Lori A. McMillan
Presenter, "Recent Developments in Banking, Commercial & Contract Law," Legislative and Case Law Institute, Kansas Bar Association CLE, Topeka, Kansas, July 11, 2014 (panel with Andrea Boyack).
David E. Pierce
Articles in Law Reviews and Other Scholarly Journals
"Sustaining the Unsustainable: Oil and Gas Development in the 21st Century," 23 Kansas Journal of Law & Public Policy 362 (2014).
Books and Monographs
Co-editor, Oil and Gas Law Reporter, Volume 178 (2014) (Annual reporting on case law developments).
Susannah W. Pollvogt
Other Publications
Guest blogger, "Persistent Questions About Animus," Balkinization, September 29, 2014.
"The Smartest Constitutional Argument for Marriage Equality That No One Is Making," Slate, September 29, 2014 (with Catherine E. Smith).
"Judge in Same Sex Case Rebuffs High Court: Ban on Gay Marriage Based on Benefits to Children is Discriminatory, Precedent Strongly Suggests," The National Law Journal, September 29, 2014 (with Catherine Smith).
"Of Course Gay Marriage Bans Are Based in "Animus"," Slate, September 8, 2014.
Media Interviews
Quoted, "Federal Judge Mangles Precedent, Upholds Louisiana's Gay Marriage Ban," Slate, September 3, 2014.
Thomas J. Romig
Media Interviews
"Privacy, Technology and the Law," The Wichita Eagle, October 21, 2014.
Quoted, "Waterboarding is Torture, Says International Red Cross," The Wall Street Journal, August 7, 2014.
Frédéric G. Sourgens
Speaker, "Is the Vienna Convention on the Law of Treaties Dead in BIT Arbitration?," Oxford University Press Investment Claims Webinar Series, October 20, 2014.
Conferences Planned
Conference Co-Chair, Oil and Gas Investment Arbitrations: Protecting Oil and Gas Projects Against Political Risk, University of Houston Law Center, Houston, Texas, October 31, 2014.
Because faculty scholarship and professional activity play such significant roles in the education of Washburn University School of Law students and development of the law, the Washburn Law faculty devotes significant effort to be recognized experts in their respective areas of work. Each year, members of the faculty at Washburn Law produce numerous articles that are published in nationally recognized law reviews, participate on programs around the world, and serve as leaders of important professional organizations. This activity connects the faculty and law school to the legal academy at large, enabling the faculty to bring information and attributes from such efforts back to the classroom to enrich the students' educational experience.
Scholarly and professional programs offered at Washburn Law also enrich the law school's intellectual community. The maintenance of an intellectual atmosphere is crucial in the legal profession — a profession of learned members. Students who participate in any of the many activities that law school offers will be better prepared for the intellectual demands of the legal profession. The combination of world-class scholars, rich scholarly programs, and a welcoming environment make studying at Washburn Law rewarding for our students and further encourages faculty scholarship.


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Riverside is a progressive metal band from Warsaw, Poland. It was founded in 2001 by Mariusz Duda, Piotr GrudziÅÑski and Piotr Kozieradzki, who shared a love for progressive rock and heavy metal. Following their 2003 debut Out of Myself, the band were signed by major prog metal label Music|InsideOut?, releasing Second Life Syndrome in 2005. Riverside's music has been described as a mix between Opeth, Pink Floyd and Dream Theater, containing long, ethereal keyboard-laden passages and heavy, crunchy metal riffs.
*Mariusz Duda - Bass, vocals *Piotr GrudziÅÑski - Guitars *Piotr Kozieradzki - Drums *MichaÅÇ ÅÅapaj - Keyboards
*Riverside (promo, 2003) *Loose Heart (single) *Out of Myself (2003) *Voices In My Head (EP) (2005) *Conceiving You (single, 2005) *Second Life Syndrome (2005)
*Official website
years active 2001 – present
status Active
origin Warsaw, Poland
music genre Progressive Rock/Progressive Metal
current members Mariusz Duda
Piotr Grudziński
Piotr Kozieradzki
Michał Łapaj


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August 2013
Returning to the community after prison is especially challenging for people living with mental illness. Our new re-entry guide walks you through getting health care, ID, housing, benefits and other necessities to help you succeed. READ MORE
If you have to call the police in a crisis, the key to a safe outcome is sharing information upfront with the officer. Our experts provide tips for managing this stressful situation. READ MORE
People living with mental illness can struggle with the conditions of probation and parole. Fortunately, specialized probation officers like Eilene Flory can help individuals succeed. READ MORE
Every year, almost 12 million Americans are caught up in the criminal justice system. The new health law can help many of them get the health coverage needed to stay well and get out of the justice system. READ MORE
Special courts designed to address the needs of veterans with mental health and substance conditions are spreading all over the country. Learn the basics and find out whether theres a court in your community. READ MORE
Sexual assault is all too common in jails and prisons and prisoners with mental illness are at very high risk. This fall, a law designed to help goes into effect. READ MORE
NAMIs criminal justice webpage has been updated with new information and a new look. The page features a section to help individuals and families navigate the justice system. It also describes our position on the big issues in criminal justice, like gun reporting laws, the death penalty and tasers. Finally, the site highlights the many local programs that make a difference for people with mental illness involved in the justice system and honors the NAMI Affiliates and criminal justice agencies that are changing their communities. Email Laura Usher with comments or suggestions.
The 2013 CIT Conference is Oct. 14-16 in Hartford, CT. Join NAMI members, CIT officers, criminal justice professionals, mental health providers and advocates from around the country in celebrating 25 years of CIT. The conference will feature national leaders in CIT, and give you a chance to see New England while networking with colleagues. Registration rates go up on Sept. 15, so register online today!
Campus police across the state of Maryland received basic training in recognizing mental illness from NAMI Maryland this week. The initiative, which grew out of a partnership with Towson University, will reach officers on eight campuses. Learn more in this Washington Post article.
The U.S. Department of Veterans Affairs (VA) recently created a database designed to help provide veterans leaving prison with reentry services. The Veterans Reentry Search Service is a web based system containing information about the 30 million individuals who have served in the United States Armed Forces. The system will help corrections agencies identify veterans under their supervision and will allow the VA to reach out to provide reentry services, and the benefits that they have earned leading up to and upon release. The system is currently being pilot-tested in Maryland, California and Iowa corrections facilities.
In an innovative move meant to address the needs of people cycling repeatedly through the Cook County Jail, Sheriff Dart has created a 24 hour mental health helpline. Advocates manning the line will help people who have been released from jail get access to medication and services and will help families communicate about inmates mental health needs. The sheriffs office estimates that it houses 3000 inmates with mental illness on a given day. Read more in the Southtown Star.
Support NAMI to help millions of Americans who face mental illness every day.Donate today
Inspire others with your message of hope. Show others they are not alone.Share your story
Become an advocate. Register on NAMI.org to keep up with NAMI news and events.Join NAMI Today


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Sammy Keith Hight of Jackson, TN departed this life on September 8, 2013, at Regional Hospital in Jackson, TN at the age of 71. He was born on May 14, 1942, in Morris Chapel, TN, the son of the late Will and Devora Newman Hight. Mr. Hight... View Obituary & Service Information
Customized sympathy cards. Mailed for you.Send a Card
Send comfort and support when it's needed most.Send Flowers


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Kamui Kobayashi has revealed that Caterham will be bringing a couple of new parts to the Chinese Grand Prix last week.
After the Japanese driver finished in 15th place in Bahrain last weekend, the Leafield outfield dropped behind Marussia in the Constructors' Championship standings, even though Kobayashi believes Caterham have a 'small advantage' in pace.
"The last of the four early season flyaway races is Shanghai, a track I've always had good support on and one that's a really good challenge technically. We obviously want to head back to Europe in a good position so everyone's working flat out to help us do that," Kobayashi revealed to crash.net.
"We have a couple of new parts coming in China before the bigger package everyone brings to Spain, but we also have to make sure we play to our strengths - we have a small advantage in pure pace over our direct rivals which put us in a strong position for most of the Bahrain race, right up until the final stint which ended with a disappointing result.
"We have to use that performance now to help us get back to where we want to be, and to build on that at every race.
"The last time I raced there in 2012 I qualified fourth, the highest qualifying position of my career and my team at that point.
"I actually started third after Lewis [Hamilton] had an issue but then the car had a problem with the launch and I lost a lot of places off the line.
"While I know we won't be starting that high this year, it would still be good to have a better race in 2014, and the whole team is working as hard as possible to help us do that.
"We saw in Malaysia that we have good straightline speed so we'll have to make sure that works in our favour, and with Renault we'll be working on energy management so we can maximise the advantage we have in those parts of the track."
Any reproduction, publication or redistribution of this material without the written agreement of 365 Media Group is strictly forbidden.


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Started My Interactive Voice Response (IVR) System
I've been using Google Voice since I turned my company into an LLC. It's been going well for a free service but I wanted something that offered more than just ringing a set of numbers and forwarding text messages.
I've heard of an online service called Twilio (http://www.twilio.com) a while back. It was an interesting concept, but never went into it more. Recently rediscovered it and finally got around to reading into it more and playing with a trial account. I do a lot of programming in PHP so their services appeal to me having fine control over a call.
I played around with it and built a pretty stable IVR system (IVRs are those automated voice systems with the phone menus). What sets this apart from most IVRs, though, is that I am able to integrate it with some of my online systems already.
So far it has the ability to check a repair status and their notes (using the same data as my online status tool). It also allows payment of an invoice by looking it up, grabbing its remaining balance, taking credit card/check information over the phone, then applying that information directly to an invoice as a recorded payment on that invoice in my ERM system. It even gives the caller a confirmation number (same as the one added to the invoice).
There's also the option to request a call back without leaving a phone number that sends a text message to me. Beyond that, I just made some simple menus and added a we-no-speaky-spanish line at the end. Two of the menu options make calls out for talking to real people. One option does voicemail which gets transcribed and emailed to my ticketing system with the audio link.
Eventually I'd like to add some more features such as receiving text/email payment confirmation, a ringdown list of multiple techs in a predefined order, web-integrated call logs/dialing/sms, etc. Also eventually want to do a call me option... Visitor visits my web site, types in their number and clicks send, their phone rings and they answer, then it calls me and we're both connected as if they called me to begin with.
Does anyone else use Twilio or another IVR system? I'd be interested in what your experiences are or what you'd be interested in doing with it if you could build one.
Thanks guys!
I'm very familiar with IVR systems. In the late 90's, I worked for 6 years as a software engineer for a company that produced an IVR system (best company I ever worked for). Twilio is interesting in that it has a different pricing model which appears to charge on a per call basis, the IVR abilities are included in that cost. The product I helped develop was something that you purchased outright ($50K) and installed into your own phone system.
The Twilio system looks like a good fit for small business.
Last edited by strollin; 07-25-2012 at 02:28 PM.
Well last night I did a quick-and-dirty MySQL database to log all the info for the calls so at least they're recorded somewhere. Finally got it to work correctly and will definitely need to change it later, but at least I have something to record thing in the meantime.
I did notice, however, that there's a small difference between the documentation and the actual data being POSTed. At the end of a call, it's supposed to do a POST to the script with the same session ID and the outcome of the call (e.g. completed, missed, etc.). It does that, but one of the variables never come through. One of them was duration of the call in seconds.
I already record the date/time at the start of the call and the last time it was updated including the last POST so it's easier in PHP for me to deal with than seconds only. So, that's OK. Just a few differences I noticed.
Very interested in what Twilio has to offer and definitely going forward with it. Already got a long-lasting number and started forwarding everything through it so we'll see what happens. I really, really like the ability to do all of this in a language I'm very familiar with so the possibilities are endless. There's a very narrow learning curve for their XML variant TwiML so that's not a problem. =O)
There's nothing more annoying, and gets a hang-up quicker, than an IVR system. The only people that like them are the people that make them. It's almost certain death for a small business. You're not that big. Get a live person on the phone.
There's a few small businesses around here that have them, and they're still around. I can see your side, however. Although I have the logs to see the calls which do or do not come through, I may try turning it off for a week or so to see the difference.
As for the original post - I have a simple menu system which is an option to play information audio files, with the first option being to get right through to a technician (me). I figured setting it up this way would be less irritating to callers, keep those automated calls away, and finally provide additional information that would be always available (such as directions).
It's personally been my experience that the people that complain the most abouts IVRs are three-fold. Either a) they have so many tree menus on it that they could build a forest, b) the features of the menu are placed to eliminate something a person should be speaking with you about, or c) the person calling always demands a person no matter what.
In cases of A and B, I'm not replacing the person and the menus are small and simple. The menu options give the person things they may want or need that can be accessed faster than a person can.
As far as C, it's been my personal experience that these are the clients that are more demanding in the first place, the ones that complain about everything and get irate if things don't go exactly as they want 24/7. These would be the problem clients that want to haggle on prices, nit pick what you are doing/not doing, breathe down your neck while you're working on their computer and call you as soon as you left because you "missed" something even if you confirmed all their needs before you left.
These types of clients, they can hang up on me. I'm good with that. These types of clients cost me more air time, more drive time and want everything for free and right now-right now. Those clients I usually drop after the first job is completed because they cost you more in every area in the long run.
My IVR will be just extending the capabilities of the online services to phone and SMS in a simple manner. The client will always be able to get a person from choosing any of a few options on the first menu. If they're that impatient with a 4-8 second delay on talking to a person, they're going to go ballistic if I'm backed up or can't drop everything I'm doing and instantaneously teleport to their front door.
Last edited by nightkingdoms; 07-26-2012 at 05:10 AM.
Actually, you're wrong on all counts.
You forgot the key factor. Human beings are that. Human beings. They don't want to be treated like sheep or herded like cattle. They don't want impersonal service. They get that from the big companies. People want, crave, to speak to other people. They're not interested in your machine and frequently, if they can't press 0 right away and get a live person, hang up.
One of the things that we know led to our success was that there were always live people to answer the phones. There are phones in every office, two in the shop and one in reception with several lines, often ringing two or three at a time. There's someone there to answer them. Even after hours there's an emergency number if they need it. I actually watched several computer shops close down... And one of our services spiked through the roof...the number one complaint from customers? "They never answered their phone".
Your mileage, of course, may vary.
First, there's no reason to start a pissing match. I said from my personal experience, which is an opinion. Just because in your situation, in your area and with your clientele you had a different outcome doesn't mean that it doesn't work or wouldn't be benificial given different circumstances. Your personal experience -- and by definition, an opinion -- isn't fact and therefore I'm not being proven anything, especially proving me outright wrong.
My clients like how I do business and my years in business reflect that after almost 14 years. And I'm barely 30, so let's not try to bring up that I'm out of touch with technology due to age. I evaluate and adapt quickly and use technology to my advantage at a very small footprint financially which minimizes my overhead dramatically. My clients always know they can reach someone and when I've approached some of my clients about the idea they've said they like it.
And actually, this feedback provided the reason for the existence of the first two options for the IVR. My clients wanted quick, 24/7 access to their repair status and payments without using a computer. They also didn't want to talk to a person to "burden" them with a quick thing they could normally do online. I'm don't normally do things simply because it's "cool". I do them because they have a purpose, saves money, or makes me more of it.
As far as being "herded" or being impersonal, if it makes the "big" companies less money, they wouldn't be doing it either. Their accountants would be pissed at the sum of the revenue loss.
Last edited by nightkingdoms; 07-26-2012 at 06:33 AM.
And that's fair. This isn't a pissing match. Like I said, your mileage may vary.
Now that you have a look at a different side, if you're noticing a drop or an increase in hangups, this conversation might help give some guidance on that. If not, well....Awesome!
My two cents - I think IVRs are REALLY cool.. I try to put one in for everything, and I have some cool twilio stuff hooked up too.. we have sms approvals and such for tickets
One fun thing I did was turn our CRM into a caller ID lookup source for our asterisk PBX, so when a customer calls our phones show their name - and it came from whatever we entered in the ticketing system..
BUT - I also agree that a live answer wins, we have our phones ring about 45 seconds before rolling over to an IVR, and for the repair shop we keep it super simple - "Ring us again if it's during business hours, or leave us a message"
I found people will pick up the phone and start dialing, the first live answer that says they are available will get more of the jobs - when you have direct competition coming at you from every side.
However - our MSP department relies on IVR heavily to slow down inbound phone calls - we don't want thousands of clients calling us and getting a live answer for every little thing. For them we have queues with 45 minute timeouts and breakout menus to let them hang up - it talks them through making a ticket online and such while they wait for us to free up
Keep up the good work on the IVR -
Troy - RepairShopr
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LeAnn Rimes and Eddie Cibrian are heading to VH1!
VH1 has ordered six episodes of the couple's reality show LeAnn & Eddie, US Weekly reports.
"We are...
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"We are...
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LeAnn Rimes says she was disgusted with herself after having an affair with the then-married Eddie Cibrian.
"I was feeling all these crazy emotions and feeling terrible about myself and was disgusted by myself and thought I was pathetic," she tells Us Weekly
LeAnn Rimes and Eddie Cibrian married Friday in an intimate ceremony in California, People reports.
"LeAnn and Eddie were happily married today surrounded by...
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|Glimmer Mist is designed to give you a translucent glimmer effect. The more coverage you give the more depth of color you will get.
|Before you spray you will want to practice the shaking technique to get the most of that great glimmer and glitter in each spray. Hold the bottle straight up and shake side to side multiple times. You want to avoid flipping the bottle or turning the bottle over as much as possible. For a demonstration of the best way to shake up your Glimmer Mist paints: (CLICK HERE FOR A VIDEO)
|For a light, evenly misted look hold Glimmer Mist away from your project, and spray, such as you would when applying hairspray.
|For a thicker, raindrop application hold Glimmer Mist closer to your project while spraying.
|Doing quick, half pump sprays will give you the dotted effect however can back up the glimmer in the sprayer cap causing clogging.
|To achieve an even smooth finish add glimmer mist to paper surface. Apply a paper towel evenly over sprayed surface and remove extra Glimmer Mist by rolling a brayer over the paper towel.
|For a pooling effect, which gives intense color, spray Glimmer Mist very closely and directly on your project.
|You can let Glimmer Mist air dry or use a heating tool to speed up the drying process.
|Please note that while Glimmer Mist is attractive when just using one color, layering multiple colors also adds a beautiful richness to your projects. (CLICK HERE FOR A VIDEO)
|Glimmer Mist is perfect on fabric, but is water based and is not designed for apparel projects that will be washed.
|When spraying on paper, it may curl, secure down with heavy objects to allow the finished project to dry flat.
|For more helpful ideas and tips, please refer to our blogs: INSPIRATION BLOG or TIPS & TECHNIQUES BLOG
|Apply to chipboard or other thick papers – they handle the water base paint amazingly well allowing you to try a wide range of Glimmer Mist painting techniques. (CLICK HERE FOR VIDEO)
|Apply mist to papers with dark ink prints or resist to create one of kind papers
|Spray onto unfinished wood – dries instantly, try mixing colors to create a wide range of faux finish looks. (CLICK FOR VIDEO)
|Placing a light mist across the misting mat or slick surface. Using any stamp, acrylic or rubber, apply ink just like you would an ink pad and stamp onto your desired location. This may take a few attempts to get the perfect stamped image. Detailed images will be more difficult.
|Place a mask onto any medium and spray, the masked area will remain the original medium and the rest will be misted
|Spray generously on light weight paper such as printer paper and crumple to get a fun texture or foil appearance.
|Spray on a slick surface such as acrylic, metal or glass – for best results allow time to dry or set with a heat gun.
|Mist generously onto slick surface and allow to dry creating a dotted rain effect.
|Spray onto any printed sticker or chipboard sticker to add your own touch of shimmer. Apply a light spray for a touch of shipper or apply many coats to get a metal look.
|Change the color or create your own color silk or fabric flowers by applying one or more colors of paint.
|Mist onto lace, ribbon, twill and fabrics to create your very own custom colors, don't forget it will was out!


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Wayne County scored six runs in the bottom of the second inning to end any hopes of Statesboro's quest for a White Bracket championship Saturday at the 2007 Battle in the 'Boro Tournament. The Lady Yellow Jackets cruised to an 11-1 win over the Lady Blue Devils (2-6) in what was deemed a successful tournament overall.
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Want a doubly stimulating tea that creates a rich chocolate brew with all the pleasures of a dessert without the calories? Maté naturally contains caffeine and chocolate's main stimulant is theobromine. Both will ignite your central nervous system for take-off. This tea definitely has a full helping of caffeine so watch out those of you who are sensitive to it!
Ingredients: Organic roasted carob, organic roasted Yerba mate, organic natural dark chocolate flavors, organic natural cocoa, natural concentrated cocoa powder, organic natural chocolate extract and organic chicory


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I'm all packed up and about to head out to Another Anime Con up in Manchester, New Hampshire. If you're in the area, stop by and say hi! I'll have a table and I'm also doing two panels. That's about 50% more panels than I think I need, but we'll see what happens. There's one on Friday at 7pm, and another on Saturday at 10pm... that one is 18+, so I think that means every other word needs to be a swear. We'll see how that goes.
Additionally a friend of mine asked me to bring some Warmachine to play, so I'll have a small battlebox force on hand. If you bring your stuff, and want to get a game going, just ask!
I finished Dishonored (which I loved through and through), and I'm now on to a different type of joy... a joy bordering on masochism. And by that I mean XCOM: Enemy Unknown- Classic Ironman. If you're not familiar, XCOM is a turn-based tactical strategy game... a remake (a fun one, I might add, if not entirely faithful) of an older game(s). Classic is a difficulty level, and Ironman mode means you only get one save. Or in other words, you have to live with all of the consequences of your choices/missions.
Since that means that your soldiers, which you level up and get attached to, can die, and its permanant. Nothing you can do but call up a rookie and try to choke back your tears.
Classic Ironman is brutally unforgiving... and in hindsight perhaps I should have played a campaign on a lower difficulty setting, to learn the ropes. But it's too late now, trial by fire time. As painful and harsh as the game is, I still find the challenge makes the potential victory all the sweeter.
I've also been playing a little game called Chivalry: Medieval Warfare. Like the recently released War of the Roses (which I have not yet played, so cannot compare for you), Chivalry features intense medieval multiplayer combat. It's the kind of game, and the kind of experience, that I simply cannot do justice with words.
Instead, let me refer you to a couple of clips from my first twenty minutes of the game.
The combat is fairly deep, relying completely on timing, positioning and strategy. It makes for some crazy fights, especially amongst large groups. I also found that no matter how you die, it's still hilariously awesome to experience, and I was laughing even when I was getting dismembered.
There's no single player mode, this is entirely a multiplayer experience. There are typical deathmatch, team deathmatch, elimination and flag capture modes, but also a tiered objective mode that pits two teams against eachother, one trying to accomplish something, the other trying to stop them. There's enough variety in the game modes and the maps that I was able to play for hours on end without getting bored.
The experience is improved even further by playing with friends, preferrably on Skype or Ventrilo. Certain coordinations like shield walls to protect your archers, or a line of spearmen slowly advancing on an enemy postion can only be accomplished this way.
The game isn't perfect... it can be a little buggy at times, but the sheer brutality of the combat kept me spawning in over and over again, grinning the entire time.
If you're interested, I recommend checking out these two tutorial videos. Playing the in-game tutorial is invaluable for getting a feel for the game (even if it is a little silly), but these videos do a far better job of explaining the combat.


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First, please refer our Questions & Answers page. It contains the most often asked questions about email extracting.
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Single Burner, 6-1/2", Marine Stove, Caribbean, Black w/ Analog Control
Mfr. Kenyon International, Inc.
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Failed Spring
Local lab again spoiled the pics ( see the line on Lenin!). Will never use their services again. And no xprocess or push, that is the mistake also i think. But as a memory they are good. Enjoy your journey to Fryazino!This photo was shot on film. Taken by oriyagirl with a Lomo LC-A loaded with Fujicolor F-II 400 film in Fryazino, Russian Federation. These tags describe this photo: lenin, failed, russia, fryazino, snow, and spring. Date: 2013-04. Time: Morning. This photo can also be found in the album Failed Spring.
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First- and Second-Generation Antipsychotics for Children and Young Adults
Summary of Adverse Effects of Second-Generation Antipsychotics
Current evidence indicates that there are differences between individual second-generation antipsychotics (SGAs) in the risk and severity of key adverse effects. However, in the absence of direct comparisons, subjective interpretations of relative risk and severity can be made using data from placebo comparisons.
In the current evidence base of direct comparisons of SGAs, statistically significant differences are noted in the rate or severity of dyslipidemia and in adverse changes in weight and body composition. Among the SGAs, olanzapine exhibits the most severe adverse effects on weight and blood lipids.
There is limited evidence of no statistically significant difference between SGAs in other direct comparisons of adverse effects (insulin and glucose control, extrapyramidal symptoms, and sedative effects).
Keywords: antipsychotics | pediatrics | first-generation antipsychotics | second-generation antipsychotics | typical antipsychotics | atypical antipsychotics
- Seida J, Schouten J, Mousavi S, et al. First- and Second-Generation Antipsychotics for Children and Young Adults. Comparative Effectiveness Review No. 39 (Prepared by the University of Alberta Evidence-based Practice Center under Contract No. 290-2007-10021). Rockville, MD: Agency for Healthcare Research and Quality; February 2012. AHRQ Publication No. 11(12)-EHC077-EF. Available at www.effectivehealthcare.ahrq.gov/pedantipsych.cfm.
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"Definitely 5 stars for ease of making. As for taste WOW! So good. I did make some slight changes. I wanted to use up the last of a rotisserie chicken so I subbed that for the can of chicken. I also didn't have a small can of Rotel so I used a can of fire roasted garlic tomatoes. Last I took many reviewers recommendation and threw in a can of ..."
"This was GOOD! We all really liked it and my daughter mentioned it definitely tasted like sweet n sour from a restaurant. I'll definitely be trying this again and trying the sauce with chicken. YUM!"
"This was only ok for our family. I actually was the only one that ended up eating them. My husband didn't even eat any which isn't very good as he is a veggie eater. Oh well, sorry, just wasn't for us."
"We've had chili over fritos before but never baked and OMG this tasted so good! I was going to take a picture to post but my family of four devoured it. YUM! Definitely a keeper. Thanks Mark H."
"To be honest, I had never tried Brussels Sprouts but a friend brought a bushel in to work to share. I substituted canola for olive and didn't re-salt after and OMG! These were so friggin' fantastic. I didn't want to share with the family and they loved it too. I'm going to buy more this week just so I can make more. YUM!!!"
"This was really good. The kids helped me make them. The amount of batter was perfect for one whole loaf of Texas Toast slices. We made 4 whole slices then cut each slice into 3 sticks to coat and cook. Filled up a gallon bag with leftovers that the kids will enjoy before school. Thanks for sharing. :)"
"I didn't add onions or thyme and I used the ketchup instead of tomato paste and since we don't drink wine I poured in (you are gonna laugh but it worked) Pepsi! My husband and I loved this recipe. The kids are too picky but doesn't matter, it is definitely going in the rotation of recipes. YUM!"
"My 8yo and 2yo gobbled this up. Was a super quick and easy dish to make when we were in a rush to get something in their bellies. Thanks!"
"This was so easy and delicious. We made one single change and that was to add chicken to make it a complete meal. Even the picky 2 year old gobbled it up. This is definitely being added to our menu. Thank you for sharing! :)"
"My 8 year old daughter made this with my help tonight for a potluck. Didn't notice until after mixing together the sauce with the slaw that there wasn't much sauce. Turns out we had a 14.6oz bag of coleslaw instead of 8oz BUT after mixing all the ingredients around it was a perfect amount. I too reduced the vinegar by half and we didn't have sunfl..."


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12ozProphet Photo of the Day: Ces Brings the Bronx to Detroit
This article was posted by Senior Editor 2 years, 7 months, 2 weeks, 1 day, 13 hours, 55 minutes ago.
Here is our 12ozProphet Photo of the Day. This photo came to us by way of Terror 161 who was on the scene to witness the transformation of the derelict capital of the rust belt into a veritable graffiti utopia thanks to the Detroit Beautification Project. As Detroit becomes a destination for graffiti writers from all over the world, one might mistakenly think they were in the BX when seeing the sick piece by Ces, complete with a red bird train.
Photo: Terror 161
- Tags:
- Ces,
- Wish,
- Graffiti,
- bronx,
- New York,
- Detroit,
- The Detroit Beautification Project,
- Terror 161,
- Jay Edlin,
© Senior Editor & 12ozProphet - Monday May 07, 2012 at 01:25 PM


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"Our company publishes electronic classified ads over the Internet, so our most important supplier since the beginning has been our hosting service," says Al Schneider, 57, co-owner of Englewood, New Jersey-based usedmall.com. Since 1996, he and partner Harvey Berlent have been providing electronic classified listings to companies wishing to buy or sell used and surplus equipment.
Hosting services, or Internet Service Providers (ISPs), display Web pages over the Internet. To share (or post) information on this powerful network, you typically negotiate an agreement with an ISP to access the Internet through them, paying a monthly fee so that your Web page can be viewed by others.
"We've been associated with the technology industry for 30 years, so we had a good deal of knowledge about the Internet and hosting services when we decided to launch our business," Schneider explains. "As an early implementer, the options available to us were far more limited than they are today, so it was relatively easy to select a provider. People starting a similar business today have thousands of ISPs to choose from, so they need to carefully compare factors such as price, service orientation and dependability. The goal is to find a reliable provider who is using the most up-to-date options and tools."
The other supplier Schneider and Berlent had to find was a top-quality Web site designer. The two used search engines to locate Web sites that reflected the features of the site they wanted to create. By looking at other sites, they were able to identify a list of objectives for their own site.
"We wanted to create a database-driven Web site," explains Schneider. "We were looking for a designer who could build a search engine within our Web site so that ads could be searched for easily, by name or by keyword. This was a must for our advertisers. The designer we hired had put contact information at the bottom of the home page of one of the sites that had many of the features we wanted on our own Web site."
Usedmall.com only needed a designer for the original site. Their ISP now takes care of any changes that need to be made.
Schneider says he's been happy with his ISP because it's remained competitive in the marketplace.
"We continue to review our relationship on a quarterly basis," says Schneider. "Our vendor is constantly challenged to stay competitive. Because we keep up with technology, they have to."
Like this article? Get this issue right now on iPad, Nook or Kindle Fire.
This article was originally published in the July 1997 print edition of Entrepreneur with the headline: Get What You Need.