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Music Reviews
Album Review: Lori McKenna Unglamorous
By Jeff Swindoll Aug 14, 2007, 19:19 GMT
Fans of Faith Hill and Tim McGraw will flock to Massachusetts singer-songwriter Lori McKenna\'s fifth album for obvious reasons--McGraw coproduced it with his longtime shaper Byron Gallimore, Hill recorded three of McKenna\'s songs for Fireflies, and McKenna snared a guest slot on McGraw and Hill\'s 2007 tour. But longtime McKenna followers may approach this--her first album recorded expressly for a major label--with trepidation, fearing the commercial push has tamed the ...more
Lori McKenna is a folk singer from Massachusetts who rose to fame by writing songs that Faith Hill included on her 2005 release Fireflies.
Unglamorous marks her return to recording after gaining some fame from Hill, an appearance on Oprah, and signing up with Warner Brothers (on whose label this title appears).
I was expecting something a bit more folk but McKenna rewarded me with a fine selection of songs that sounded more country than folksy. McKennas songs have a strong autobiographical quality.
In Unglamorous she sings (and writes I suppose) of the home life of raising her five children and the rewards and tribulations that go along with that. Drinkin Problem is about realizing that drinking is a problem but who is it a bigger problem for the drinker or those around her?
Your Next Lover is about sizing up who your partner will be running to next (and I hope that this song is not particularly autobiographical). Leaving This Life is about the death of McKennas mother, but is about mothers everywhere and the loss of them. It is really quite moving.
The album is full of fine songwriting, singing, and when you know a little about McKenna you get the impression that each song has a little piece of her in it. Were glad to get to know her and this fine album should mean that well be hearing a lot more of her in the future.
Unglamorous is now available at Amazon. Visit the music database for more information.
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Terrible Customer Service
Posted by
To whom it may concern:
I have been a Sprint customer for about 6 years, and I absolutely cannot wait to terminate the relationship. I will spare you as many of the details as possible. Suffice it to say, over the years the service has been low average at best, and very disjointed. Each time a simple situation would arise, (activating a new phone, purchasing an upgraded phone, swapping out a phone, getting a return envelope), it required hours and hours of dealing with Sprint employees, many of which are unfriendly and inefficient. There is no synergy between departments and I never felt any true concern from any representative or supervisor or tech that I have dealt with. I actually get a little sick to my stomach when I know I have to call and deal with Sprint for any reason, I push it off until the last possible moment because it is always so unpleasant; you have to be ugly in order to get the help you deserve.
Here are some of the issues we have dealt with over the duration:
● Sprint sending replacement phones that were broken themselves.
● Sprint unable to activate my brand new, upgrade phone, telling me it was because my MSID # had already been assigned to someone else. How was that possible on a brand new phone? After 3 hours some supervisor figures it out and activates it in 10 minutes.
● Sprint putting an 80$ credit on our account without our permission or awareness in order to 'sell' us an upgraded phone. This caused major billing issues later, which required hours of my time to rectify.
● Sprint sending me a Nextel phone for my free upgrade, only realizing when I called to activate it that it was not a device compatible with our Sprint plan. Another night of talking to Sprint for hours.
● Local Sprint stores refuse to ship back defective devices. Local Sprint stores unable to assist in matters beyond simple new plan/upgrades and purchases.
● Sprint billed us 275$ for unreturned equipment, on a phone they are selling for 179$. Not only is that ludicrous in itself, but there is another example of Sprint's poor service. Our HTC Hero stopped working, so we took it to the local Sprint store. They advised us it was broken, and arranged for a replacement phone and return kit to be sent. They would not, at the store, take back the defective device. The phone and kit came, and within the 30 day return window, we called Sprint to let them know we had lost the return envelope and needed another. We were on the phone with Sprint reps for hours, and after several attempts to 'email' us a new return label, there was still no success. The area where the image of the label should have been was blank, with a small red X in the top left corner. We were advised the situation would be elevated. Nothing happened. We went again to the local Sprint store and tried to return the Hero, they would not take it. We went again to the local Sprint store when another employee was working, and he agreed to call customer service for us. Again a new return label link was emailed, this time directly to the Sprint store employee. When he tried to open the label, the image again was missing. He told us they would elevate the situation, again. Last thing he said as we were walking out was 'Good luck with that'. When we got home I called customer service, and after 2.5 hours, 5+ people, and repeating my story about 8 times, we have this solution: Someone in the 'tech' department is supposed to physically mail us another label, today. Also, we have been billed 275$ plus tax for this phone, and won't see a credit for that until our next bill. Both of these solutions require me to do work, and follow up, versus Sprint doing those things for me. I have no choice, my money is at stake here.
There is nothing anyone at Sprint could even do or say that would prevent me from cancelling my contract. I have an estate in probate that will pay out soon and dumping this company will literally be one of the first things I do.
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Sprint wants me to Pay for their Mistakes
Posted by
OVERLAND PARK, KANSAS -- I had a Samsung Moment that I purchased at a corporate store. Several months later it stopped holding its charge. I went to a repair store not knowing it was actually an independent repair store and was told it could not be fixed. They exchanged the phone instead of having a new one mailed to be because it was unsafe for me to be without a phone for days. Within 30 days the new phone malfunctioned and its start and end call buttons did not work properly. I called Sprint and was told that they would not exchange the phone because it was from an independent store instead of their corporate store. I tried to explain that I couldn't return it to the store it had come from because they had exchanged it as a favor to Sprint's corporate office and weren't going to take it back. The person on the phone started yelling at me. I asked if I could cancel my service and send the phone back to Sprint in exchange for having my termination fee waived. An accounts representative got on the phone and yelled at me. I was nearly in tears and got off the phone. I later spoke to a representative who told me I could call Samsung and have them replace my phone under manufacturer warranty. When I spoke to Samsung they said I had to send my phone away for three weeks and that if the phone was irreparable then the warranty was voided. I am a Mayo Clinic patient and a young disabled veteran and can't be without my phone. My only option was to find a new phone carrier. It was a huge issue to change service and to go through all of this. I also had to pay connection fees at T-Mobile and pay part of the cost of a new phone all because of Sprint's bad service. I later spoke to Jeff Fortner in Sprint's Executive and Regulatory Services to ask that my $160 early termination fee be waived and was informed that this was not a possibility. He says that they told me to take it to a Sprint repair store but refuses to provide me with copies of the notes from my own account documenting that saying they are proprietary information and would require a subpoena. I spoke with Anitra Holmes today, a higher level executive, and she told me they would only drop the early termination fee if I moved my service back to Sprint. No way!
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Sprint Willful Overbilling
Posted by
More than a year after spending $300 for a wireless pc card and agreeing to pay $60 per month, I lost the pc card. After searching in vain for six weeks, and of course not using the device, I called Sprint and reported the dongle lost or stolen. Sprint told me that they would list the device as lost or stolen and block it's usage. I was told that the only way I could close my account was to pay the bill including early termination fees in full. And so even though I had not used the device at all in six weeks, I did pay my bill in full for $168.34. Then, the following month, I got another bill from Sprint for an additional $120. When I called Sprint to ask about this bill, I was told that even though the device was reported lost or stolen and blocked from usage, Sprint charged me for another month of usage, plus other fees that I had been previously told were paid in full. When I replied that it made no sense that I was being billed an additional month for a device that was blocked, Sprint said that they would get a supervisor on the phone. I held on the line for and hour and twenty minutes until the battery went dead on my phone. I called another time to resolve the issue, but was left on hold for 40 minutes that time.
I realized that not only was Sprint intentionally charging for services that were not delivered, but they were intentionally avoiding all attempts to get a resolution to this matter. For all I know Sprint is going to try to bill me again next month for another month that the device was blocked. Sprint did tell me that if I don't pay the bill, they will send it to collections and ruin my credit. I pay my bills. But, out of principle I'm going to fight this one. $120 is not a lot of money, but if Sprint rips off a million people for $120 that is a lot of money.
I have filed a complaint with the FCC. I have filed a complaint with the BBB. I have filed a complaint with the Arizona Attorney Generals Office. I have mailed two certified letters to Sprint (with no response). The terms of the contract state that I have given up my right to civil litigation, and must submit to binding arbitration. I have requested binding arbitration from Sprint, with no response. I have contacted two local television stations (ABC 15 Investigates, and 3 On Your Side) and hope to get an on screen interview with both. I am now in the process of posting my story on 30 different complaint forums like this one.
Sprint does this because they know that these corporate practices will be profitable to varying degrees in 99.99% of the cases. Unfortunately for Sprint, I am that 1 in 10,000.
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Horrible Customer Service & Get NOTHING RESOLVED!
Posted by
I bought this phone back in 07' had problems with it took it to the service repair center and they told me I had the wrong warranty and my phone was not repairable. The girl who sold me the phone at Sprint gave me the wrong one and obviously was not Intelligent in Sprint Warranties! So I got screwed over due to the stupid customer service. Anyway I got my old Sprint phone turned back on that I used in previous years since the stupid RUMOR phone WOULD NOTTTTTT WORK! It turned off randomly, the keyboard didn't work, the volume button did not work neither did the camera. So I paid a warranty for nothing. Well luckily 2 months later my rumor started working and it was hell all over again. On this past Sunday my rumor came up with a white screen and made it not usable and therefore I could not read anything on my screen except for just a few centimeters of room at the bottom. So I went into the store- first the guy was a jerk to me talked down to me. Trying to get me to upgrade instead of fixing the issue with my phone. I HATE SPRINT SO WHY WOULD I UPGRADE AND BE STUCK WITH THEM FOR ANOTHER 2 YEARS!!!! STUPID PEOPLE! Anyway so I left the store after the guy would NOT give me Corporate's number and called the claim number he gave me only to be given the wrong number and then had to deal with Customer Service, ACcount Services and Tech Support. The first 2 people I spoke with actually understood what I was saying and when the other representative from tech support got on she talked to me as if I was mentally challenged and was NOT helpful in any way!! I just wanted my phone replaced- I didn't want to upgrade or get a new phone I just wanted the same rumor phone---- turns out they stopped making it ( Not shocked by this) and came out with the LG RUMOR 2 that sells for 29.99 and you buy one get one free hence I paid $96 in warranty and they could not replace it with the old phone! The new phone would cost way less for them but nope they wanted me to pay a $50 deductible to get the stupid phone that didn't work. What is the point of a warranty--- oh yeah so when I took my phone in yesterday to get the other phone turned back on they flagged my warranty and didn't tell me! So I got screwed over and currently on the phone with them for another 2 hours-- getting no where. They just want me to upgrade and I'm NOT ready! I am so tired of Sprint just beating around the bush its so annoying.
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Poor service, poor customer service, erratic billing errors, and poor retention.
Posted by
PUYALLUP, WA -- TERRIBLE COMPANY!!!! I was with Sprint since 2003 and when I signed my last contract in 2008 it became a firestorm of frustration and poor service. I signed up for two additional cell phones because it specifically SAID on the contract that the $9.99/ per line was supposed to be waived. Well, from my first invoice I had to fight to get them to uphold the contract. Month after month I would find erratic fees that had no explanation. My bill was supposed to be $89.99 per month, but sometimes it would be $350 with not explanation at all. I do not use any of the extra services, so there is no reason for the additional charges. Fortunately, one of the reps in the Sprint store was always there to help me out and readjusted my bill for the erratic charges. Unfortunately, the representative finally got sick of their crap and quit, so I was left to deal with this terrible company on my own. I truly feel like the f*&^%d up letting her go because she was the only reason I stayed with the company for so long.
To combat the unfair charges, I showed retentions a copy of the contract that I signed and they simply told me that they didn't have to honor it and they made up excuses for why it wasn't good enough to waive the fees. They are very rude inconsiderate people and I absolutely can't wait till my contract expires so I can switch to Verizon, I hear they're great!!! I should also mention that Sprint's service SUCKS and half the time I couldn't even get my phone to work. I have the LG Rumor and shortly after purchasing it, it wasn't long till it started acting up. I can't stand this company, they fully suck across the board. I am anticipating the day my contract ends, because there is NOTHING they can do to keep me after I'm no longer obligated.
Isn't it funny how, if a CUSTOMER signs a contract THEY have to honor it NO MATTER WHAT! Yet if the cel COMPANY signs it, they only have to honor WHAT THEY WANT TO!
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No Two Reps Give The Same Answer...
Posted by
I admit it--I don't have the best credit thanks to a student loan default that has since been rehabbed but is still on my credit. Sprint was nice enough to extend me a contract anyway, with lots of fine print that I didn't learn about until it was too late, but since I have the service I figured I'd deal with it. I've never found their customer service to be stellar (and I work for a company that prides itself on customer service so yes, I have high standards) but what's happened to me since December has my blood boiling.
I've used other companies, including AT&T, who I found to be very good until I moved to an area they didn't cover and a rural company called Unicel. Both had decent customer service. Sprint is by far the worst company I deal with--and I use Comcast!
I found out I qualify for a discount through my employer, something I didn't know when I got my plan. I talked to a representative who offered me a 15% discount, only when I went online through our corporate perks system I discovered the actual discount was 20%. I called the dedicated line for corporate packages and a nice gentleman asked me to let him handle the order of upgrading my service and adding a line and he'd personally make sure that I got the discount right away.
First of all, the third line was not added to the right type of plan, so I was overcharged. Sprint fixed this pretty much right away so I wasn't too upset. Then the discount failed to kick in. The representative I had been dealing with stopped returning calls/e-mails and no other representative could find any record of any promise of the 20% discount. My bill got behind by less than a $100 and my service was randomly shut off. Every representative I talked to claimed I could only receive a 15% discount and that it would take up to three months to apply. Random charges were added to my bill that I didn't authorize for services none of us used.
I finally e-mailed their customer care since no representative over the phone or chat was at all helpful. I received a reply from a helpful representative who told me she was sorry for all of my trouble, applied a credit to my account to make up for the discount I never received and promised to apply the 20% going forward. Then I received a call that I missed asking me to let them know when I could talk to someone because they needed a little additional information to process the discount. I e-mailed them back with a better time...but no response. I chatted with a representative online about some other issues that were unrelated and during the conversation asked her if she had any notes about what information was needed to apply my discount and instead of taking down my information she decided to apply the 15% discount to my account without my asking for it, so now every time I e-mail Sprint about the promised discount they keep telling me they have no record of it and "we can see you are receiving a 15% discount..." and no matter how many times I try to reach the original representative or cut and paste the e-mail I received AND the link from my work website to the real discount every response from Sprint claims that they have no idea what I'm talking about and that they can't help me further.
Add to that crappy coverage, crappy overpriced phones and constant overbilling I can say that Sprint fails miserably.
To those "Sprint employees" who post here, mistakes happen, yes, but if I made half the mistakes or gave half the misinformation the reps I deal with make/give, I'd be looking for a job.
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Business Sense?
Posted by
STATEN ISLAND, NEW YORK -- Wow, after being with Sprint for TEN (10) years, I think I reached my end. I was going to upgrade my phone to the new Instinct, and upgrade my plan to the 99.00 everything. My current contract expires totally 03/09. Currently I have a 2nd phone on this family share plan, free, not the 9.99.
I called Sprint Customer retention to inquire as to what would be available for me, and "why I should stay a customer"... The first guy I spoke to was one of the most rudest Customer representative (a supervisor to boot), who essentially told me.." We don't need you, we will offer you nothing, and you will have to pay the disconnect fee on that other line.. I spoke with his supervisor, better customer service, lodged a complaint, and he told me that any decision would have to be made higher than him.
They called me back today (while the supervisor was friendly), and said under no circumstances could/would they waive the 200.00 cancellation fee on the second line. I explained that this is a NO COST line, I pay nothing for it, and I am looking to UPGRADE my PHONE and PLAN!! He understood, but said they can do nothing..
10 years, and treated like this.. I told him they left me with 4 month to rethink my relationship with them, and I didn't see the desire to return..as of now..
Amazing, I was going to upgrade, re-contract for 2 years (4 month early), and pay for a better plan... Now they are in danger of losing a customer... And they just don't seem to care...
Funny thing is, even though I have had them for 10 years (satisfied to a point) I cannot use my phone in my home..Signals dropped immediately. The first idiot wanted to give me (waive the 99.00) a signal antenna to boost my home signal... BUT, it would cost 5.00 per month to use it..***.. I laughed at him, and asked simply WHY would I do that? He had no answer..
Just wanted to give a heads up on the treatment of a 10 year loyal customer, whose bills are prepaid, never upgraded hardware, and never lodged any complaints..
2 years ago, when I was going to quit, they practically begged me to stay, offered month incentives, etc... Maybe I'll see what happens come March... But I have a bad taste in my mouth!!
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Anonymous on 10/29/2008:
And Sprint executives wonder why they are hemorrhaging thousand of customers a month. In an effort to try to keep customers they may soon begin prorating the termination fee.
AlwaysRight on 11/20/2008:
well the reason U would have wanted to buy the air wave signal booster is because it gives u 100% signal strength in your house and it's 5.00 for unlimited minutes so bye bye land line also includes free nationwide long distance..so I do wish the rep that u spoke to would have done his homework a little better for his customer cause that really could have helped a lot..sucks for u but not really seeing how you still have a contract..IF only u would have used your brain and looked up some info on it via sprint.com and AS of 11/02/2008 they do in fact have pro-rated early termination fees..200.00 to cancel within first 6 months then it goes down 10 bucks a month till it caps out at 50.00 bucks so I would really consider on staying here's a little tip also don't call customer care do everything online at sprint.com then no misinformation will be given and you;ll never have a billing mistake..good luck with whatever your decide to do..
FitzMull on 12/02/2008:
Exactly what happened to us today! We've been with them for 3 years after leaving AT&T, I mean Cingular, I mean AT&T... We have 4 lines. The 2 main lines are out of contract since May 2008. We've been thinking about the IPhone/Cingular but not really wanting to go back. GOOD customers. Narrowed it down to TMobile or Sprint. Called last night, spent hour on phone w/Sprint rep, promised some sort of "loyal" customer credit. Sprint had system problems, she couldn't confirm what credit we'd qualify for, document everything, leave msg for supervisor, we could call back today but make sure to take care of credit before renewing! I lost my phone this weekend so we needed to decide what to do soon. Spoke to 2 reps this morning, 1st one misinformed me of our phone credit we qualify for, couldn't help us with the loyalty credit so txfrd me to a second rep, a Retention specialist. As in, rep that specializes in retaining customers! Person not only came short of accusing me of lying! about conversation last night w/rep, because she insisted no notes were entered about this supposed convesation (first rep this morning confirmed the notes were there) but then refused to talk to me about this "loyal customer credit" and wanted to push me to order new phones & sign for 2 years. She mentioned a $100 credit to the account bill, not the phone purchase & then proceeded to insist on giving me a phone quote. The quote, which cost me more money to sign with her on the phone than over the internet. I asked her why I would do that? When I made it clear to her for the 4th time that I wasn't ordering a phone from her, she told me the notes weren't there so therfore she couldn't help me with the credit. When I said this was Sprint policy, according to the rep from last night, a percentage given based on # of years of customer loyalty, she said that was no longer available. I hung up & said "I guess we'll got to TMobile". So my husband and I are cancelling our two lines (contract expired), taking our daughters lines that aren't expired for 2 months and will move our family plan over to TMobile. We had ultimately decided to stay with Sprint last night for convenience & a few costs but the RETENTION SPECIALIST killed the deal! Now that's ironic!
FitzMull on 12/04/2008:
And the rest of the story. Maybe. on 12/2 I called Sprint back and went into the "disconnect your service" department. Received a very nice & respectable rep and asked him what the penalty was for 2 month early disconnection of our daughter's lines. While he checked on that, he asked what happened. I told him the entire story. Said that it was so shocking to call in to renew our service, upgrade our phones, talk to a retention specialist who broke the deal with horrible service. He looked the account up and said he could see that we qualify for one month's free credit on any line, which he pointed out we should take the main line that has the overall monthly charge on it. He apologized for the other rep & explained that while he was a retention rep as well, he also worked and had access to info from the Customer Lifecycle dept. (?) which is where the credit would have come from. The retention reps do not have access to this but he happens to work & have access to both dept info! It seems to me that the retention people, dealing with customers disconnecting their service, would have access/info on everything available to keep customers! But that's just me. It's not me, it's them, right? Anyway he was a great rep & I told him I wasn't renewing, I had to talk to my husband who was ready to cancel. He pleasantly assured me the credit was available, gave me the direct ph# to the Customer lifecycle dept & suggested I call them directly to work out the credit. More irony... when I got home that afternoon - in the mail was a coupon from Sprint offering me the same deal PLUS $15 if we renew by 12/29/08 and of course... additional phone upgrade credits. Dear Hubby and I are now trying to decide if one lousy rep is worth leaving, I've spent a lot of time looking @ TMobile, who's customer service doesn't seem any better, in fact the same or worse. So maybe we just stick with what we know and be done.
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Honeymoon Is Over; Terrible Service
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STILLWATER, OKLAHOMA -- Been a customer of Sprint's for about three years. Prior to April of this year, we had what I would consider to be a "normal" relationship with our cell phone company. We didn't have cell service at our home, but no other company we had been with previously did either. Otherwise, a normal amount of dropped calls or weird occurrences.
That all changed when we got four new phones and renewed for another two years. I should have seen the warning signs when I called to get information about what phones might be able to provide the features I was needing and the pushy sales representative insisted I make a decision right then, and when I declined because I wanted to discuss with my husband, he wanted his phone number so he could conference him in. I refused, so he insisted that he call back later so that we could complete the sale. I should have run like *%$@, but I didn't. After all, I couldn't flush them after two reasonably good years over one unpleasant incident!
Rep called back, and I ordered the phone. Since I was without a phone, I was in a hurry to receive it. After almost a week with no phone that they had said would be shipped by FedEX, I called to check in and learned that the phone was on backorder. I cancelled the order and told them I would go the nearest Sprint store and buy one there. They assured me the order was cancelled and no phone would be received. Guess what...two days later said phone arrives. I refused it. Wrangled and tangled with them for weeks to get the bill corrected.
We moved and decided we needed more features on the other three lines. Hubby called local Sprint store, and the employee told us about their Talk/Data 1500 plan. Said we would be able to use all four phones as modems in this plan. I called and spoke with representative who told me the same thing. I went to the store, reviewed the notes from my conversation with him - no changes. All phones would be able to be used as modem with no additional charge. He added that if there were charges, just to let him know and he'd take care of it. I agreed to make the change to the plan at the beginning of the next billing cycle.
Got August bill, and, of course, it was screwed up. Three of the phones were on the new plan which was implemented in the middle of the billing cycle, resulting in overbilling. The fourth phone was on the old plan. The representative also neglected to mention that they were advance billing the new plan. The overall effect was a shocking bill. I emailed the employee at the sprint store, who never emailed or called back. I called Sprint and spoke with a CSR. She issued a credit and supposedly squared away the phones on the plans. Ha.
Today I tried to configure my husbands phone to use as a modem on his laptop. After all, we'd been paying for the service for over a month, right? I downloaded the broadband package, hooked up the phone...nothing. Got online to check my account and realized that the plans were still screwed up. In trying to resolve that, I learned that the three lines that were on the new plan did NOT have phone as modem capability as I had been told. The lady I spoke to was appalled at the service we had been receiving and said that my old plan had that capability, so we switched back to that plan, and she was going to make sure we had the bonus modem capability at no charge. I was happy until I thought that I didn't ask if there was a kb/sec charge. So I called back.
Of course, I couldn't speak to the person I had spoken to minutes before. The lady I spoke to said that neither plan had that capability, but I could add it for a mere $45/line. I said if I can't have the service/features I was told I could get for the amount of money I was quoted in the store, then I wanted to cancel the account and had no intention of paying termination charges. Of course, they wouldn't agree to eating the termination charges. I have spent literally hours on the phone with Sprint trying to resolve issues that were created because their sales and service representative either flat-out lied or "misrepresented" what their plans/features included. I am so frustrated and would NEVER, NEVER recommend Sprint to anyone except maybe my stepmother.
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Anonymous on 09/28/2008:
The honeymoon can end with Sprint, but the screwing never will.
Loved the stepmother comment! Classic!
TyBoAdams1982 on 10/23/2008:
Yeah you can only get phone as modem at $15 a month, with a $30 data pack. The talk/message/Data 1500 is not capable as the phone as modem and phone as modem can only be added if you have a phone as modem capable device. I'm sorry you got such horrible service, Sprint store reps just want the sale and so does TeleSales ( The Sales Dept) A third party sales center. Never do anything through a Sprint store, they straight out lie to people. I work in Tech support, call us if you have any problems, they will get fixed.
AlwaysRight on 11/20/2008:
First off don't trust customer care or the dealers at the store as tyboadams mentioned...u should do everything on sprint.com and then no problems here's the link to the page which states that your plan does not include phone as modem..(http://nextelonline.nextel.com/en/stores/popups/talk_message_data_popup.shtml) AND here is the link saying that it is 49.99 for phone as modem..(http://search.sprint.com/inquiraapp/ui.jsp?ui_mode=answer&prior_transaction_id=102549&iq_action=5&answer_id=16777220&highlight_info=16777507,5,17&turl=http%3A%2F%2Fnextelonline.nextel.com%2Fen%2Fsolutions%2Fmobile_broadband%2Fphone_as_modem.shtml%3Fid16%3Dphone_as_modem#__highlight)
if you were smart enough to find this site and use your phone as a modem then u would think that you would have just used sprint.com for your plan changes and your orders...Personally I think it's best to find like 2-3 phones u like from the website go into a store and play with them..then go back home and order the phones form the website..so good luck chuck..p.s it took me like 30 sec to find that info via the search bar in sprint.com
dylanapollo on 11/23/2009:
I have had a similar experience. I was at least somewhat more successful at first. I did get the everything plan. I did get my phones to work for over a year. This weekend is when they finally got me. Now they are telling me that it NEVER was working. Oh so I guess all those times I was connecting to the internet through their phones was my imagination. Now they are giving me as of now three different prices. When I ask them why they changed it without telling me they just repeat this it's incompatible with the everything plan. YEAH it's incompatible because everything is everything and this is nothing. It is sad to see sprint start practicing such shady business. I have been a customer and supporter of sprint for years unfortunately this experience has changed that dramatically.
dylanapollo on 11/23/2009:
Yeah well I disagree with the sprint support guys here. It was the sprint support people that helped me to set it up initially. Also in looking at these "contract" pages they all seem to have been updated recently. Sprint should have at least released something saying that they wear going to start enforcing this phone as modem rule they have. I said it before and I still believe it. Shady business.
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Sprint's Customer Service Is Horrible!
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I have been with Sprint for years, multiple lines, unlimited spending limit.
1. I have had four different phones, and all seem to have problems receiving calls. Funny how the phones seem to start having problems within a year of owning them, when you are eligible for a complete upgrade at 2 years! Now this is with all companies, but why would you only honor new customers with a new phone, and make loyal, existing customers wait, or pay full price, in order to get a new phone that works. Yes, I have insurance, which is great if my phone is damaged because of my negligence. But if the phone stops working properly because of manufacturer defects, customers shouldn't have to pay $50, on top of the $7/mo, and settle for a used phone! Then I'm told if I'm not happy with their service, I can pay $175 to cancel my account and go to another company. OK! I'll pay the 175, and got o a new company, where I will get a BRAND NEW PHONE, and be treated with respect! And Sprint can lose the $400/mo in business that I provide. I mean, I need a new phone and have to pay about the same price for it, since I don't "qualify" for an upgrade, so I might as well use the $200 on cancelling my account and going with a BETTER company!
2. Why is it every time I call customer service, I get a person who barely speaks/understands English? Answer- Because Sprint employs people overseas to take customer service calls! Yes, some representative are located here, but for the most part, they are out of the country! So not only are they taking jobs away from US citizens, but are also insuring that we get less than great service. I have nothing against any religions, cultures, and so on. But, when I have concerns/questions about something, I'd like to speak to someone who can hold a conversation, IN MY COUNTRY'S FIRST LANGUAGE!!! Why should Sprint be allowed to pay less for employees, when we aren't charged less for having to deal with them?!?!
3. Another common complaint... The charges on my bills are always incorrect, in Sprint's favor of course! Well, if the same people who take the customer service calls are the ones that handle the billing, then we've definitely figured out the problem! What a freaking mess!!
4. Is it me? Or does Sprint have the smallest and worst phone selection ever?!?! If it wasn't for them merging with Nextel, Sprint would probably carry a total of 5 phones to choose from, not including color choices! Come on!! Between over charging for service, phones, and skimping on the cost of customer service employees, can't they afford to provide a decent selection of phones?
5. I read a comment, on this site, from a girl who works as a customer service representative at Sprint. She went on to explain how hard she tries to provide the best service for the customers she deals with. I'm sure she's a great representative Now if I could get her every time I called in, I'd be set!! By the way, she also went on to say how other companies get the same complaints, as much as Sprint does. And how does she know this? Well.... She too has a cell phone, WITH ANOTHER COMPANY!!! RED FLAG??? With the employee discount and "great service", why wouldn't she have service with the company she works for?
Needless to say, I'm cancelling my account!
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Anonymous on 09/30/2008:
mamof3 said, "By the way, she also went on to say how other companies get the same complaints, as much as Sprint does. And how does she know this?"
Probably by look typing in a search for another company on this site. Honestly, I was in the airline industry for too long and I can't count the number of times that I heard things like xyz airline wouldn't do that or abc airline wouldn't do this. You know what....looking at this site, I see that they do. My point is, all companies in the same field deal with the same complaints. What you have at Sprint you'll get at Verizon or whoever. It's life.
The Judge
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Rebates and referall Visa gift cards
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AURORA, ILLINOIS -- Get $100 off of your SPRINT PCS phone bill if you sign up for a 2 year contract extension (and keep your old phone). Since I use my cell phone as my (single point of contact) business phone, it seemed to make sense to sign up. Not only did I never receive my credit, none seems to recall the special or my privies phone calls of inquiry when no credit was ever forthcoming. To make matters much much worse I added 3 new lines each carrying their own NEW 2 year contract with the assumption that along with mail in rebates (that I have since received) I and a friend who is a current/new line adding sprint customer as well were supposed to receive 25.00 each way on the sprint referral program for family friends and coworkers. That would be a total of 75.00 in Visa gift cards to me and 75.00 in cards to my friend who refereed me.
On 6-17-07 I was advised by the sales rep at the sprint store to "call in" my referrals to customer care because one of my new lines was a wireless card and as such could not be used to do the #ref thingy they advise you to use from the new phone within 14 days of activation. At this time I was assured by a customer care representative that they has processed my referrals as well as my girlfriends who talked to the same rep after me and that we would receive our cards in 6-8 weeks. 8/07 I had yet to receive any referral cards so I called in again. This time I was refereed to the rebate center who in turn refereed me back to customer care who then refereed me back to telesales who then refereed me back to customer care!
By this time I'm sick so I decide to let it rest for a while but It is a new year and as such it has been 6 months and I still have not received my 75.00 in referral cards or my 100 credit on my bill for the new service agreement. Understandably I am totally frustrated at this point and decide to call customer care again. This new lady Amanda referees me now to card services who informs me that although they have a rebate card on file and issued to me it is not the rebate for these 3 particular new lines. They are from another friends referral after this one.
November sometime. She informs me that it is obvious Sprint is giving me the run around and directs ne back to customer care to demand they process my referrals immediately so that card services can issue me my cards. Finely I talked to Cathy at sprint customer care who had the nerve to try to tell me that she looked it up and the 25.00 gift card referral program is for new customers only and that I was an existing customer when I purchased the new lines even though they all have there "own new" 2 year contracts starting from the date of sale.!!!!
I want the 100 dollar service credit that should have been applied to my bill with the 3 new phone lines and I also would like the 75.00 in Visa debit cards that I was promised threw the referral program and factored enormously in my decision to add the new phone lines in the first place. My monthly bill alone with sprint for all 6 lines averages 500.00 a month. I have filed a complaint with the BBB.
I'll keep you posted. This so sucks!!!
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TG Therapeutics, Inc. Opens Expansion Cohorts In Its Phase I/II Trial Of TG-1101 (Ublituximab) In Patients With Rituximab Relapsed Or Refractory B-cell Non-Hodgkin's Lymphoma
NEW YORK, Feb. 11, 2013 (GLOBE NEWSWIRE) -- TG Therapeutics, Inc. (TGTX) today announced that it has amended its Phase I/II study of single agent ublituximab to initiate its first expansion cohort following early signs of clinical activity. The protocol has been expanded to enroll up to 25 additional patients at the 900 mg dose level in the Phase I/II trial evaluating the safety, tolerability and efficacy of ublituximab, the Company's novel third-generation anti-CD20 monoclonal antibody, for patients with rituximab (Rituxan®) relapsed or refractory B-cell non-Hodgkin's lymphoma (NHL). Dose escalation will continue as planned to the 1200 mg dose cohort. Following successful completion of the dose escalation component of the study, an additional expansion cohort may be added at the highest dose of 1200 mg.
The trial, entitled "An Open Label Phase I/II Trial of the Efficacy and Safety of Ublituximab in Patients with B-cell Non-Hodgkin Lymphoma who have Relapsed or are Refractory After CD20 Directed Antibody Therapy," (NCT01647971) has completed enrollment in 3 cohorts (450, 600 and 900mg) in the Phase I dose escalation component. All patients continue to be stratified by subtype of B-cell Lymphoma and all enrolled patients will be relapsed or refractory to Rituxan® or a Rituxan® containing regimen, and in most cases multiple other lines of therapy.
In addition to the cohort expansion, the study was amended to now allow enrollment of patients with Chronic Lymphocytic Leukemia (CLL), Small Lymphocytic Lymphoma (SLL) as well as Primary Central Nervous System Lymphoma (PCNSL). Phase I data from a trial conducted in France with ublituximab administered as a single agent at a dose of 450 mg to relapsed and refractory CLL patients reported an objective response rate of 45%, with a manageable safety profile.Dr. Owen O'Connor, Professor of Medicine and Director, Center for Lymphoid Malignancies at New York Presbyterian Columbia Medical Center, and the principal investigator of the trial stated "Ublituximab has been well-tolerated at all dose levels tested with no dose limiting toxicities seen to date. Coupled with the clinical activity seen in both rituximab relapsed and refractory patients across the dose levels tested thus far, we made the determination to expand the 900mg dose while we continue dose escalating. We look forward to expanding the study to better evaluate the safety and efficacy profile of ublituximab in multiple sub-types of B-cell malignancies."
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Tag Archives: Replagal
Fabry Disease Drug Shortage: Crisis Averted But No Long-Term Fix
By Guest Blogger | Published: March 23, 2012
By Amy Ritter. A critical drug that has experienced shortages is Genzyme's Fabrazyme (agalsidase beta), the only enzyme replacement therapy approved in the US for Fabry disease. The drug was originally produced at the company's Allston, Massachusetts plant. The Allston plant was plagued with quality problems, which resulted in a consent decree, temporary closure of […]
Posted in Guest Blog | Also tagged Fabrazyme, Fabry disease, Genzyme, Shire Pharmaceuticals | 1 Comment


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Wasn't that a movie?Holy shit... Murder By Death are coming back to portland in December. This news has made my month. And at a venue i love (but haven't been to in years). And with Flogging Molly.
GD i'm excited now.
I believe so... Last time i saw them they had a projector screen displaying images thruout the show and i think at one point it was clips from that movie.
greyghost33 wrote: »
greyghost33 wrote: »
your co-host is awesome.
First time i saw them was in a little basement venue. No stage, and the headliners cancelled durring the show so MBD played like a 1.5-2 hour set. Best show i've ever seen.
Out of curiosity, what stuff do you play? Like which album (or songs).
Good album. Who will survive and what will happen is their album before that and has some ridiculously awesome songs. Like songs about zombie children in a playground, and the devil coming to a small town in mexico.


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Lewiston, ID Community Profile
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The Cedars Inn and Suites Hotel is located off U. S. Highway 12 in Lewiston, a city that offers something for everyone. In Lewiston outdoor life is what visitors crave, bring the golf clubs and enjoy the nearby Bryden Canyon Public Golf Course. Take


text: POPSUGAR Celebrity Sienna Miller Photos of Sienna Miller by Celebrity 12/07/09 0 Reactions 0 Shares Print 0 0 0 0 0 Previous Photo 1 of 36 View on One Page ADVERTISEMENT ( more slides) Next 1 Photos of Sienna Miller Previous Photo 1 of 36 View on One Page ADVERTISEMENT ( more slides) Next 0 0 0 0 0 Read More Sienna Miller Sienna Miller Sienna Miller Leads a 'Normal, Completely Crazy' Life Behind Closed Doors 2 days ago What Would It Take For You to Wear a See-Through Dress? 1 day ago You Won't Believe These 28 Stars Were Once Abercrombie Models 1 week ago David and Victoria Beckham Put His Scary Car Crash Behind Them 2 weeks ago Stars Celebrated the Best of British at the Evening Standard Theatre Awards 2 weeks ago Dave Franco and Vince Vaughn Will Make You Laugh in This Very NSFW Trailer 3 weeks ago When Mario Testino Throws a Birthday Bash, the Fashion Set Shows Up in Style 10/30 Get the scoop with our daily newsletter Enjoy the latest news on the celebs you love. TV Young Hollywood A Listers Movies Sign up with Link Love See Beyoncé's latest Blue Ivy snap — HuffPost Celebrity Relive the best celebrity pregnancy style of 2014 — Us Weekly Kate Hudson and Matthew Bellamy get together postbreakup — Lainey Gossip Angelina Jolie goes to great lengths to protect her kids — Dlisted Kathy Bates opens up about her Hollywood struggles — ET Who's that in Kylie Jenner's sexy Instagram snap? — JustJared Whoa, Madonna's entire new album might have just leaked — Pink Is the New Blog Kendall Jenner gets a fierce new Vogue spread — Hollywood Tuna Watch Lindsay Lohan's new, emotional video for Love Advent — The Superficial Find out about Rihanna's new, ambitious career opportunity — I'm Not Obsessed Latest Celebrity & News


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By Polly Keary, Editor
As the Sky Valley transitions from summer into the holiday season, there are a lot of activities and events planned. Here's where to go in the area to hear holiday music, attend a show, buy locally-made Christmas gifts and celebrate the season.
Murder Mystery Dinner Theater- Nov. 15-January
For an unusual and amusing meal with friends or a loved one, attend one of the many showings of "Murder at the Masquerade" at French Creek Manor outside Monroe this winter.
Presented by the national theater group The Murder Mystery Company, the dinner theater involves solving a mystery over a three-course meal. Audience members are encouraged to wear masquerade attire, including masks and costumes. Audience members don't have to participate, but it's recommended. Throughout the meal, there will be opportunities to get up, question suspects and gather clues, with tables working together to identify the culprit.
Ticket prices include the theater and a three-course dinner, with drinks and tips not included. The meal includes a salad, a choice of a beef, chicken or vegetarian entree and dessert.
Shows are scheduled several nights per week, and are selling out quickly. At press time, the earliest show with tickets still valuable is Nov. 15. Shows run through January.
For more information, see http://www.grimprov.com/Murder-Mystery-Dinner-Seattle/.
Sultan Harvest Community Thanksgiving Dinner, Thursday, Nov. 22
This is an old town tradition in Sultan, where everyone in town is invited to join together at the Volunteers of America building to eat Thanksgiving dinner, complete with all the trimmings, for free.
The event starts at noon and goes until 4 p.m. After dinner there will be games of checkers and gin rummy.
Donations are accepted and go to support the Volunteers of America
Wreath-making classes, beginning Friday, Nov. 24, through holidays
Beginning the Friday after Thanksgiving, wreath-making classes will be available daily at Monroe's Pine Creek Nursery. There will be public classes, which anyone may join; call ahead to ask about the day and time that works best for you, and Pine Creek Nursery will work to accommodate you. There is a materials fee of $10. Private classes are also available for groups; contact Pine Creek to set up a fun and original company holiday party. The number to call is (360) 863-8866.
Light Up Monroe and Light Up Monroe Bazaar-Saturday, Nov. 24
Monroe's annual downtown Christmas tree lighting and holiday celebration will take place at the corner of Lewis and Main on Saturday, Nov. 24 this year.
It will be an all-day event, including many downtown businesses. Beginning at 11 a.m., there will be a Holiday Bazaar at 206 W. Main Street next to the Main Clothing Company, as well as an evening Wine Walk along Main Street. The tree lighting will include a visit from Santa and holiday music. The community is invited to sip on hot cocoa, munch on kettle corn and sing carols with roving carolers. There will be live entertainment.
In the Mood-Nov. 30-Dec. 9
Each year, Sky Performing Arts creates a USO-style show of the kind that soldiers in World War II might have seen while serving abroad. The show is rewritten every year by Terry Simon, who also directs the play.
The show includes live big band music performed by a 17-piece band, playing songs from the 1940s.
Ticket prices are between $14 and $16, and show times are Fridays and Saturdays at 8 p.m., and Sundays at 2 p.m. at the Wagner Performing Arts Center on Main Street.
Northwest Equine Stewardship Holiday Bazaar-Saturday, Dec. 1
To support a local non-profit that rescues neglected and abandoned horses, attend the Northwest Equine Stewardship Holiday Bazaar on Saturday, Dec. 1. There will be handcrafted gifts, a tack sale and a giving tree, a bake sale and cake walk, children's activities, photos with Santa and raffles. The event runs from 11 a.m.-3 p.m. at the Northwest Equine Stewardship Center at 9812 215th Ave. S.E. in Snohomish.
Proceeds from the event will go to support NWESC's work of giving rehabilitation support to neglected horses. Visitors to the event will also get to interact with some of the horses the organization, spearheaded by Monroe veterinarian Hannah Evergreen, has assisted.
Sultan Winterfest, Saturday, Dec. 1
Sultan's main winter event, the 21st Annual Sultan Winterfest, this year includes live music, craft booths, music, food, Santa photos and a health fair including free medical screening.
The event takes place 10 a.m.-4 p.m. at Sultan High School.
1st Annual Holiday Food and Gift Show Saturday and Sunday, Dec. 8-9
For the first time this year, Monroe River Valley Farms will host a food and gift show with about 20 vendors selling handcrafted and locally-made gift items.
Paula Peak, owner of Paula's Pepper Jelly and co-owner of River Valley Farms, will sell custom gift baskets and gift boxes, including such items as wine, chocolates, barbecue collections, hot sauce and more.
Other items will include natural soaps and bath products, scented soy candles, wine-related gifts, puppy toys, pottery, handbags, jewelry, and much more.
Admission and parking are free. The event takes place Saturday, Dec. 8 from 1-7 p.m. and Sunday, Dec. 9 from noon to 6 p.m. at River Valley Farm, just south of the Lewis Street Bridge in Monroe off SR 203.
Sultan Community Christmas Caroling, Monday, Dec 17
This is the revival of a long-standing Sky Valley tradition of neighborhood caroling. Everyone is invited to meet at the Sky Valley Visitor Center at 6:30 p.m. before heading out en masse to sing for the residents of the town.
Monroe Community Concert at Wagner Auditorium-Thursday Dec. 20.
The Monroe Community Concert Band will give a performance at the Wagner Performing Arts Center on Thursday, Dec. 20 at 7 p.m. This is an annual performance of holiday music.


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December 19 2014 Latest news:
Former Diss Town Councillor Glyn Walden.
Wednesday, September 5, 2012
A former mayor of Diss will be made an honorary alderman at a ceremony later this month.
Glyn Walden, who served as a town councillor for 20 years and was mayor on two occasions, resigned from Diss Town Council in June.
He will receive the title on September 26 for his outstanding service to Diss and for the many concerts and events organised by him over the decades, raising thousands for charitable causes.
Mr Walden is still a district councillor for Diss at South Norfolk Council.
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Many congratulations Glyn. This is very well deserved. Your warmth and humanity has enriched the town of Diss for many years, while your wisdom and fairness and have created paths for others to follow. B x
Thursday, September 6, 2012
Partly Cloudy
max temp: 8°C
min temp: 6°C


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Gov. Janet Napolitano released $50,000 in health crisis funds this week to combat the outbreak of valley fever.
The money will be used to educate doctors on the symptoms of the fungal disease and its treatment.
"Doctors aren't making the connection," said Pati Urias, spokeswoman for the governor's office.
Often, patients are misdiagnosed as having pneumonia or aren't tested for the disease, Urias said.
This year is on track to be the worst on the books for cases reported, according to state epidemiologist David Engelthaler.
A total of 3,732 cases were reported statewide in 2005. By the end of May this year, 2,559 cases were reported.
But Engelthaler said experts believe the numbers are only the "tip of the iceberg" and that true numbers could be closer to 100,000 infected each year with a mild form of the affliction.
Valley fever is spread when the desert soil is disturbed. The fungus releases spores that can lead to infection if breathed into the lungs.
The disease can be treated, but can also prove deadly in some cases.
Those infected with the disease usually exhibit flulike symptoms including a fever, headache, chills and a cough. However, the cough usually lasts long after other symptoms have disappeared and typically worsens over time, Engelthaler said.
Half of all cases in the world happen in Maricopa County. Valley fever is also found in dry-weather places in the southwestern United States and parts of Mexico and South America.
Engelthaler said the increase is "likely due to the environment conditions of the past few years."
High rainfall followed by a severe drought are prime conditions for growth of the valley fever fungus living in the soil, Engelthaler said.
He said increased construction over the past 10 years also has contributed to the spread of the disease.


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Though I write mostly about my travels, books I have read and the music that touches me, I also write about a lot of other things that interest me. Go on, have a look, er, read :-)
- 'Meeting' MF Husain in London
- The unique wall art of Jaisalmer
- Discovering Outsider Art
- The SoBo art trail: Exploring Mumbai's art district
- Bandra's street art: The writing on the wall
- Bandra's street art: Nagrana Lane's secrets
- Bandra's street art: Bollywood on the walls
- Bandra's street art: A fantasy world at Chapel Road
- Street art @ Reay Road
Blog Contest Entries
- Heidi: My friend, philosopher and guide
- Tears of joy and sorrow in Milan: All in a day's work
- Two incidents and a lesson
- From B&W to 3D colour
- The nosy co-passenger
- Blue, green, yellow, red and white …
- The perfect Melbourne trip
- Memorable travel memories
Documentary Films
- Kahat Kabir suno bhai saadho …
- Because the private is public: Turning home movies into documentaries
- Celebrating diversity, understanding disability
- A tryst with Mirabai and Narayan Surve @the FD Zone
Family and Personal
- A sepia-toned history of my family
- Meenakshi's lamp
- 132 steps to Vaikuntha
- Pallankuzhi: An inheritance of love
- Appa
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|Eastern Conference
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Dmitrij Jaskin, MacKenzie Weegar and Michaël Beaudry were today named the TELUS three stars of the week for the period extending from January 14th to 20th, 2013.
Dmitrij Jaskin is this week's first star after offering solid performances and playing inspired hockey. He collected an impressive 10 points in 3 games, making him the top scorer of the powerful Moncton Wildcats with 64 points, including 28 goals. He was named the first star in a 7-1 victory over the Saint John Sea Dogs after scoring two goals and adding three assists - a career high. He stepped up his game once again two days later during the visit of the Screaming Eagles, scoring one goal and adding three assists in a 6-3 win over Cape Breton. He was also named the second star of the night. During the Sea Dogs' second visit in less than seven days, he recorded one assist and three shots on goal in a convincing 7-0 win. The 2nd round pick of the St. Louis Blues in 2011 has been a key component of the Moncton offence. The Wildcats currently sit 5th overall in the QMJHL standings.
The second star goes to Halifax Mooseheads defenseman MacKenzie Weegar. The 18 years-old Ottawa native collected one goal and five assists. He also maintained a solid +7 differential while his team registered 3 wins on the road. He was named the third star last Friday in a 11-2 overpowering victory over the Remparts a the Colisée by contributing four assists which tied the team record for a rookie defenseman. The previous mark was held by Alexandre Picard 11 years ago. He was also a big part of the team's first shutout of the season, a 5-0 victory over the Sherbrooke Phoenix. Finally, Weegar stood out versus the Blainville-Boisbriand Armada. This confrontation between two of the League's powerhouses ended in favour of the visitors with MacKenzie Weegar notching the winning goal at the very end of the third period. It was his seventh game of two or more points this season. Weegar leads all QMJHL players with a Plus-Minus differential of +35.
Michaël Beaudry of the Acadie-Bathurst Titan gets the TELUS third star of the week. He had a great time also with an impressive output of 8 points, including 3 goals, in 3 games. He participated in all of the team's goals in a tough 6-5 loss of his own in overtime while the Prince Edward Island Rocket was the visitors. His offensive performance of two goals and three assists allowed him to be named the second star of the game. He also scored the equalizer midway through the third period sending the game into overtime. Beaudry recorded an assist and three shots on goal in a hard battle that the Titan eventually lost 5-4. Finally, he was named the third star in a 6-4 loss versus the Rimouski Océanic. He recorded one goal and one assist while maintaining a +2 differential. He trails only Zach O'Brien (68) with 61 points in 46 games.
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Rihanna is set to return to Manchester as part of her big comeback tour (Rated –R) to coincide with her fourth studio album (of the same name). It is the first time Rihanna will be playing at the Manchester Evening News Arena since 2007.
Following a somewhat turbulent few years, Rihanna, of whom media coverage has been strife with reports of domestic violence suffered at the hands of her then-boyfriend: multi-award winner and R&B sensation Chris Brown. Rihanna soon split from Brown after repeated attacks leaving fans shocked at images of her badly bruised face resulting from the abuse suffered at the hands of Brown.
Rihanna has done much to shake off the pity and soft image accumulated during this period; however it was always going to be inevitable that whatever song the star released first would be related back to her relationship with Brown.
The album shows a dark, rebellious side of Rihanna and the tour promises to hold a whole lot more attitude, packed with dance routines, heavy beats and the fantastic voice that is Rihanna.
The platinum-selling superstar will perform classic tracks such as Umbrella, SOS and Shut up and Drive with new album material such as So Hard, Russian Roulette and Te Amo.
With only one confirmed date (Sunday 16th May at 7.30) and tickets ranging from a mere £39.50 to £45.00, be sure not to miss out on seeing the Barbadian phenomena return to the UK on her spectacular tour. Buy your tickets here.
Roomzzz is located close to the M.E.N. arena (just 0.7 miles away), our Roomzzz Hotel in Manchester City Centre is the prime location to stay for those of you coming to see and looking for a Rihanna live in concert Hotel. We are also easily reached from Manchester Piccadilly railway station and with Piccadilly Gardens just a few blocks away, the Northern Quarter beyond, G-Mex and near Deansgate's shopping to the north-west, you're never far from the heartbeat of this vibrant 21st Century metropolis.
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We do not guide rappelling or rock climbing within the park. However, there are slot canyons on property located adjacent to, but outside of the Park that we do take trips to. Rock rappelling & rock climbing allow visitors to the Park to go places and see scenery that will be a once in a lifetime experience.
Zion Ponderosa Ranch Resort has the only man made, indoor and outdoor, climbing and rappelling wall in the Zion area. The walls rise over 40 feet high and provide a unique experience for guests of all ages and abilities. Climbers that have no experience and climbers that are very experienced will all enjoy our diverse climbing walls.
These walls are attached to an indoor/outdoor recreation barn that is home to East Zion Adventures-Zion Ponderosa's recreation concessionaire. East Zion Adventures provides a great staff that is committed to teaching the basics of climbing.
Rappelling Lessons: (ages 10+) 250 lb weight limit. Participants are taught basic rappelling skills, safety, and technique. Each participant has the opportunity to take 2 rappels off of the 45 foot high climbing wall. This is available during regular rec hours 9-6. Please see the Recreation Desk to schedule. This activity is for group sizes of 1-10 people. View recreation pricing here.
Please Note: Most recreation activities are weather-dependant and, therefore, may not be available during wet time-frames and/or cold months. This includes ATV tours, horseback rides, Jeep tours, and paintball.
Reservations / Cancellations: We do encourage you to make a reservation in order to guarantee space for you and your group on Zion Ponderosa recreation adventures. Please note that by reserving your space we have turned away other clients and this cancellation policy protects the resort from monetary loss. Cancellations of reservations within 48 hours of trip departure are non-refundable. We WILL refund or reschedule if weather conditions prohibit participation in your scheduled activity. Click the link to use our online recreation reservation request form.
Staff Lunch Break: Our recreation staff take a lunch break from 12:00 noon to 12:45 p.m. Guided activities are not available during this time frame.
* Activity passes are transferable and non-refundable
** Zion Ponderosa Resort is an exclusive outdoor recreational facility. Weather conditions are monitored daily. Due to inclement weather some adventure activities may be changed or canceled.


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Plan of the Sir John Proud Aquarium at Lizard Island Research Station
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