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Trying to Get Replacement Parts for Kvartal 3 Track Curtain Rod Track
Posted by
CANTON, MICHIGAN -- We have purchased and installed the Kvartal style 3 track hanging blind system in our kitchen. The plastic interlock tabs to move the 3 hanging panels keep breaking. There is one store in Burlington, Ontario 3-1/2 hours away and one in Canton, Michigan one hour away (closest stores). We have been to both twice with no success at obtaining these plastic clips which eventually break (in about a month or two if you get that far) such that you have to handle each panel individually by grabbing them which dirties and bends them - not a great practice.
The frustration is that Ikea does not have part numbers for these clips so instead you have to buy the entire track setup. If they have returns of these tracks or open boxes with missing parts they'll take all these parts and throw them in a bin which they will let you look through to find what you hope you will find - yeah, good luck! One time we were able to do this - miracle of all miracles! These clips again lasted about a month. I have tried to glue them but the type of plastic used does not lend itself to Super Glue or epoxy or any other glue I can find or think of. This is just a poor design or poor choice of polymers. Phone calls and emails to Ikea Customer (NON) Service have been nothing short of dismal and frustrating.
1. I would like to be able to get several parts and willing to pay for them.
2. I would like to help Ikea make this otherwise good overall product better by letting them know they have a problem with these clips that they should redesign.
They understand my problem and frustration but can do absolutely NOTHING nor will they try on either point. I have never seen such stupidity, such poor product control (no part numbers - you have to copy the assembly instructions and circle the nameless part (not even a Swedish name for it) and show it to them so they will know what you are even looking for).
Be careful what you buy at Ikea - it is seemingly cost efficient and reasonably good looking merchandise but if you have to return it or replace something, and if you expect it to last you are really out of your mind with those expectations. They rank among the worst customer service I have encountered and only rivaled by Samsung Customer Non Service - which is an whole other story or stories that you can internet search.
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Worst Customer Service Ever
Posted by
ORLANDO, FLORIDA -- My wife and I traveled 2 hours to visit your store in Orlando Florida yesterday dedicating an entire day with one purpose and goal, and that was to purchase an entire bedroom set for our house. We have always spoke highly about Ikea and recommended it to everyone we know, however after the lack of customer service at this location, the rudeness of your employees, and the failure to both listen and assist us in any way we will no longer be shopping with Ikea. The experience we had yesterday with your staff and BOTH managers was the worst experience we have had at ANY public place!
After spending over 3 hours walking the store, filling our cart and picking out the items we wanted we finally made it to the warehouse level where we were to pick out the pieces we needed for the Bed and dresser. At this point we were planning on spending over $1000 in your store, but after it was all said and done we left spending $0.
We had written down all of the numbers for all of the pieces and started filling the flat beds with our items needed. We only had one left when we realized that what we needed was just on the 3rd shelf....just high enough that we couldn't pull it down. At this point I went to the desk to ask for assistance. The employee there asked what I wanted (With the attitude that I was wasting his precious time) I told him that I needed help, he looked up the part, and then informed me that it was not available. I informed him that it was only on the 3rd shelf and I just needed a hand getting it down. His response was "I won't be able to help you, better luck next time, come back tomorrow and maybe it will be lower". I was completely shocked and offended by this response! A "Customer Service" person that didn't even want to help me or even attempt it! I walked away feeling like a worthless customer.....returned to my isle to see if I could find it somewhere else.....with no result. So then I asked another employee for help hoping that I just got one bad employee the first time......I asked him for a manager. He radioed the manager and over his radio I hear the manager say "I just talked to "That Guy" and I won't help him...tell him to come back tomorrow" Really??? I am referred to as "That Guy" not a customer?
At this point I am getting very upset.....I just drove 2 hours, spent 3 shopping in your store and now nobody even cares to help me with 1 item!
So I asked for another manager, still with hope that someone in your company cares about a customer that is going to spend $1000 or more! This manager was even worse. She point blank told me "There is nothing I can do for you"....while looking right at the product only an arm length away! We pleaded, asked, begged even and she kept on repeating the same single line...."There is nothing I can do for you"
So, because your staff, and your company would not take one item down from only 7 feet in the air you have now lost over $1000 in sales.....like your company even cares I am sure.
After multiple attempts to find another solution your manager did inform us that It could be shipped.....for another $200! Let me ask you this.....if you went to a store and saw the product you wanted....could even touch it lets say....and this happened to you, would you accept a $200 shipping fee because they wouldn't help you take it off a shelf? NO.....but of course if you are an Ikea employee you would think that this was just all OK just like driving another 4 hours the next day is just all OK as well!
To top it off......because I was so visible upset.....your manager called security to escort us out of the building.
Great job Ikea........Great job caring for your customer.
I don't expect a response to this email because apparently it is your "Company Policy" to not care about your customers that drive a long distance to shop at your store, or even plan on spending hard earned money with you.
We went to Target.....and they were happy to help us get our product that was "Not where we could get it down".....and even loaded it in our car for us.
You will not see us again, and I will make sure to post this everywhere I can......I am also going to contact the BBB because this was by far the worst experience I could have ever imagined......Period.
You have lost a "Customer".....like you even care.
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Dennis Potter on 11/06/2013:
Ditto to your experience. This was at the store near Cincinnati, OH. Everything was in stock we were told, as it was, EXCEPT 1 box. The box was there on an upper rack. Another couple was also needed the same box. Like you, no one in the store's "Management " would address the issue. Stating come back tomorrow of after 9:30pm when the store closes and they would get the package down. WHAT?? As I brought up Sams, Lowes, Home Depot as working warehouses where they block aisles for the tow motors to get stock, rudely one responded WE DON'T!. I will never go to a IKEA store again. I too had over 1,000.00 in merchandise that was just left in their cart. Screw Them
RS on 01/15/2014:
I didn't have that bad an experience as yours but judging by the employees' attitude and crappiest customer service I've ever seen, I completely agree that this could have happened. I only wish we could deliver these bad reviews more effectively to the IKEA management, but I suppose that doesn't exist. THEY DON'T CARE. I also used to think highly of IKEA. But IKEA is only as good as the good value for money product they carry. Never go to IKEA for big ticket item purchases. Because when you do, you'd expect better customer service than a sadistic employee working the billing and return counters.
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Buyer Beware!!!
Posted by
OTTAWA, NEW YORK -- In 2007 I purchased a complete bedroom set from Ikea, at the time the HOPEN series dressers, bed and night stands were among the most expensive Ikea had to offer, Shortly after, due to a series of life events my wife and I had to move, the move was only down the street but in the process we managed to break our HOPEN queen size bed frame and one of the smaller dressers. This all took place less than a year after I purchased the original set so I dutifully went back to Ikea to purchase replacement. Once there I found that Ikea was no longer carrying the HOPEN series, I was told to check back in a couple of months. In the interim I purchased a MALM bed frame that somewhat matched the HOPEN series.
Six months later IKEA has the HOPEN in stock again BUT IN A DIFFERENT COLOUR!!! It has been one year since I had spent close to $3000 dollars at Ikea and I could not purchase a replacement for the furniture that had broken. To top it all off the rest of the HOPEN series I had were all falling apart and one look at the new HOPEN material showed that the furniture I had purchased has of inferior quality. Ikea even admitted to me that they had changed the material the furniture is made out of because they were having so many complaints. When I asked for some kind of return (with the original receipts) I was told it had been a year since I had bought the furniture and that some breakage should be expected. Breakage expected!!! In ONE YEAR!!! This was preposterous! Especially considering the amount I had paid and the fact that I could not replace the damaged units since they did not make them in the same colour.
I suggested a compromise where I bring in all the furniture of inferior quality that the company had admitted should be replaced and I buy a whole new bedroom set, I was told I was free to buy a new bedroom set but they would not offer any discount.
Fast forward a few year and I decide to go back to Ikea for a media storage unit, the price was high but they seemed to be made of good quality material. I paid over $3000 dollars for a BESTA media storage unit with the most expensive doors possible, the high gloss brown doors. Once I assembled the units it became apparent just how cheaply made and frustrating the furniture was. This was supposed to be a media storage system and there was not a single notch or hole or conduit to run cables. In the end I spent several hours with a drill and hack saw cutting up pieces of aluminum and wood to be able to connect all my equipment (which is not a big set up, a TV a DVD player and a computer, that's it). The BESTA BURS wall unit, which is designed to hold up a TV, does not have a single place to run cables out of the box.
Additionally the High gloss brown door were constantly sold out. Six months later there were still none in stock and I have been informed that the high gloss brown doors have been discontinued in favour of a new high gloss gray door, which does not match at all.
In one year Ikea turned my over $3000 dollar investment into garbage! This is the last time I ever shop at Ikea!
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clutzycook on 04/29/2012:
That's too bad. But, I think for 3k, you could get a much better quality bedroom set and maybe a media center at a different store. It won't be heirloom quality, but certainly better than Ikea.
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IKEA has the worst & most deceptively written Return Policy
Posted by
DENVER, COLORADO -- While browsing their store, you will notice an abundance of signs stating "It's OK to change your mind", and "If you are not entirely satisfied with your purchase, simply return the unused item in its original packaging within 90 days".
Please know that if you remove any IKEA item from the original package what-so-ever, the item can be considered "used" & non-refundable. Case in point: We attempted to return a brand new coffee table. There was nothing wrong with this table; we just simply decided it wasn't quite what we wanted. I called the store to inquire whether or not I needed to disassemble the table & repackage it before returning it. I was told, âWe prefer you do not attempt to repackage the item to avoid damaging it, and we will need to inspect the item before refunding youâ. This seemed reasonable enough. After arriving at IKEAâs returns/exchanges department, we were told âBecause this item was initially removed from the packaging, this item is considered 'used' & is non-refundable.â Please note that I had my original receipt, all original packaging, was well within the 90 day return policy limit, and yes, the table was returned in excellent condition.
Further, we noticed a set of bath towels we purchased from IKEA became splotchy & quickly lost their color (bad dye perhaps?) immediately after their 1st use & subsequent air drying. We also attempted to return these (same trip as above to the Centennial location in Denver, CO) and we were told we could not return the items due to their condition. I reasserted that their condition was precisely why I was returning the item, and that I would also be content with an exchange. Again, the IKEA associate insisted she couldn't exchange or refund the items due to their condition. She also made the most curious statement: "I've never seen anyone return towels for this issue." followed by: "Some of the people who have tried to return discolored towels simply decided to give them away as gifts, and that perhaps you should consider doing the same."!? Moving up the ladder, we contacted the supervisor, and while initially polite he quickly became condescending & continued to apologize for my inability to understand their âsimpleâ return policy.
Just know, once IKEA has your money, thereâs little chance of getting it back, period. You may get offered store credit if lucky, and thatâs assuming youâd be willing to return. IKEAâs inability to resolve a relatively simple issue, simply left me leaving the store exceptionally irritated and with the conviction of never returning.
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Venice09 on 01/20/2012:
Here's the return police from IKEA's website:
It's OK to change your mind
90-day no nonsense return policy
If you return your goods within 90 days, with your receipt, the goods have not been assembled and are unopened in their original packaging; weâll give you a full refund. If the item has been assembled or is out of the original packaging, and you have a receipt, a store credit will be issued.
Sorry, we cannot accept returns on cut fabric, wooden blinds cut to size, *unwrapped mattresses, kitchen appliances, or goods ordered to your specification (such as custom-made worktops).
We donât normally give refunds on products sold in the AS-IS area if you simply change your mind or make a wrong selection.
Exchanges and refunds can be given where goods are faulty (other than any fault that was clearly communicated to you, or which ought to have been revealed by an examination of the product, at the time of purchase), wrongly described, different from a sample shown to you or donât do what they are supposed to do.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
According to the policy, you should have received store credit for the table and a refund or exchange for the towels.
Ben There on 01/20/2012:
The information should have been clearer, and they should have not gotten your hopes up when you talked to them by phone.
That said, I can see why they don't take back finished furniture as they won't be able to resell it for regular price. They need to be more upfront about that.
Agree on 02/23/2012:
Well, we've purchased a set of sheets and it is 1/3 too short to fit IKEA mattress. We live 3 hours away-- we had numerous e-mail exchanges, were asked to take/send pictures, and then given a Fed-Ex label to send the sheets. Guess what? Still no refund. This has been the most frustrating return of defected product I have ever experienced. Since we have not received the refund (and reps stoped responding to the e-mail follow-up) I wish I kept the darn sheets for dust clothes or something... We've been shopping at IKEA for over 10 years, but this was the last trip we made. The products have become of very low quality, and with no way to return, it's not worth the hassle.
perico penillo on 11/10/2013:
Awful return and refund post-sales service!! In my case, after 6 months, it have been done. Lost the product, lost my money and lost my UPS money paying for returning back to IKEA.
L3057 on 02/21/2014:
I had a horrible experience with a return to Ikea, Charlotte, NC store. My email address has the word "studio" in it because I "used" to be a photographer but I went back to college to study fine art and now I paint and so I kept the email address. I am also on linked in as an artist. The customer service representative accused me of using the items I returned as props and then bringing them back and told me that she knew I was a photographer because she had seen me on linked in. I tried to explain to her that I was on linked in as an artist "not" a photographer and that I had simply kept the email address with the word "studio" in it but she refused to believe me and told me that I could "never" return anything again to Ikea for the rest of my life. I went back to the store several days later to talk to the another manager about the way I had been treated and he told me to email her with the explanation of why I returned the items and I did. He also told me that the reason she treated me like that was because they had recently had 15 photographers buy furniture then return it and that she thought that is what I was doing since she saw me on linked in. After I took the time to email her with why I had returned the pieces which I had already tried to explain to her in person the customer service manager sent me back an email saying that I could "still" never return anything to Ikea for the rest of my life. I can not believe this, I have never been treated so badly. I will "never" shop at that place again.
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To IKEA or NOT to IKEA
Posted by
UNITED STATES -- Have you noticed that there is no section or counter in any IKEA store that claims to be "guestsâ services" or the "courtesy counter" or "Customer Service"? There is not a single sign or direction anywhere in the store that directs anyone to such a location to have their questions answered, just small towers with an âiâ icon at the top placed at various locations throughout the maze. You might be lucky to find a coworker within a few hundred feet of each of those âiâ towers.
If you do find someone, hopefully you will get a well rehearsed quote from the Yellow Shirt People that customer service is throughout the store. They claim that all coworkers are trained to answer your questions (and solve your problems) at the point of contact. I find this difficult to digest but have been surprised with how much the coworkers know about their immediate areas.
I found that any coworker was able to assist me and if there were honest issues that IKEA was at fault for, those issues were corrected. They have simple solutions for just about every situation. However, the issues that I have learned from are âContempt of conceptâ. Some of us just donât fit into the IKEA customer profile and the rest of us just do not find the concept an easy way to shop. Maybe we're stubborn or spoiled. Maybe we think that because we are spending our money we should have service on a silver platter. Unfortunately, IKEA does not sell silver. That does not stop one from wanting to vent to the manager about something he has no control of or to threaten to call "Corporate" when we don't get what we want.
There is no real reason to ask for corporate or for the manager. Donât even bother. You can ask for a manager five times during one trip to the store and get five different managers with five different approaches to you as a customer. There is no one true manager that can be found. If there is a general manager, they must be traveling the world or be securely guarded inside their ivory tower somewhere. I know of no one who has heard from the offices in Sweden. Iâd like to meet someone who actually has spoken to a âregional or district managerâ. Those donât exist. IKEA is not that type of retail. It is not North American retail where anyone with a complaint used to be able to get in touch with the managerâs manager, etc. Anyway, how would anyone get anything done if they have to sound complaints or comments every working hour? Your comment or concern is most likely nothing they never heard before. Of course, it feels good to get it off your chest. But understand that it is their concept. We choose to accept it when we enter their locations.
Someone with a real problem or issue that needs to be solved needs to know were to go to get that issue solved. At IKEA one just wonders around aimlessly looking for "Customer Service" or a coworker that looks like they can be interrupted.
Some problems that need to be solved are found to be âUser Errorâ. You may have lost that screw. You should not have used a power driver to tighten that cam lock. You could have thrown the hardware away. You just might be an idiot for buying this stuff in the first place. You do get what you pay for and sometimes you deserve what you get. Not too many larger retail or big box stores are worried about you; there are plenty of other customers going through their check outs to make up for what you donât spend. IKEA coworkers and managers are there to protect the companyâs policies which protect the profit, alienating a customer is not a loss to them. Their âCult Likeâ following only replaces that lost customer two to one.
If you ever get an audience with a supervisory figure, speak in a rational way. You might be surprised as to how far kind words go. Be careful, never pull the âIâm a good customerâ or âIâve spent $$$ here â¦â because the only dollar that is important to them is the dollar that they are protecting at that moment. Playing the âIâm a Good Customer cardâ gets you a brick wall almost immediately, if not the brick upside your head. Who cares how much money you spent? The issue is with this one item here and now.
So what makes shopping at an IKEA successful? KNOW WHAT YOUâRE DOING! My first few trips to IKEA were so frustrating I am shocked that I continued to return. I could not figure out how to buy anything if I wanted too.
You must do your homework before you go. Donât get half way through the store before you decide you have no clue how to shop there. Do NOT come into the 'exit' if you have not been to the store before. You will only frustrate yourself and annoy every customer and coworker you interrupt trying to find your way upstream. Do stop in the ENTRY lobby, study the shopping tools, and study the maps. Read the price tags. Walk the store the first time without picking up something. Get your bearings. Learn the shortcuts. Read the over head directional signs and follow the arrows on the floor. Take a break and breathe. Sit on the furniture and get a visual of where you came from and where you want to go. You are inside of a walled in amusement park for shoppers and it is far too easy to get overwhelmed.
DONâT buy anything at all on your first visit! NEVER! Just get a catalog, pick up the little paper forms that describe the items in detail. Measure the displays, measure your boxes and by all means, MEASURE YOUR CAR, TRUNK or BACK SEAT if you are going to transport the items yourself. Do not expect any coworker anywhere in the store to know if a certain item will fit in your car. The store is IKEA not KIA, they donât know one type of car from another and are far too busy to worry about how youâre going to get your crap home.
GO HOME, figure out where that new item is going to fit, measure your space and know that the item you are going to purchase will be what you want. Yeah, there is a âNo Nonsenseâ return policy. But that is the storeâs description not the customersâ translation. The return policy is straightforward. YOU MUST HAVE A VALID RECEIPT! Do not read between the lines or assume anything. Your merchandise can be returned if it is still in the original packaging as it was when purchased, not opened, never assembled, never built and then taken apart. And what ever you do, never open bedding products for any reason if there is any doubt that you will be keeping it. DONâT even open bedding just to see if it will match your style. Oh, and there is no exchange vs. return. It is a return, period. You can not âexchangeâ your unwanted item unless it meets the actual return policy and you have your receipt. You must have a receipt for all transactions! There is no reason for IKEA to even have the word âExchangeâ posted. You are not allowed to go shop for the replacement item to bring it back to the return counter for exchange. Your return is done first and then you are sent off to go through the entire shopping process again, either with a refund or a new gift card.
If you have âFight Clubâ syndrome and you just can not live without shopping at IKEA; BRING HELP! Do NOT expect to enter the store, provide a list or point a finger to a yellow shirt and expect eager coworkers to gather your purchase up for you. Do not be the only adult in your group with a bunch of rowdy children. Do NOT expect to push your baby stroller and your merchandise cart at the same time and do not expect someone else to push either one for you. Do NOT expect to have help loading the items in the self serve warehouse. Do NOT expect to get to the cash lanes and ask a cashier to go get an item for you or to have a sales person bring an item up to you. Do NOT expect to have help loading your vehicle.
Now have fun. Drive to IKEA, park in a large parking lot, loose your car in that lot. Enter the store, get lost in that store, study your price tags, follow the map, and write down the name, price and location of your item. Follow the direction tags on the bottom of your price tags. If it says to see a coworker, FIND A COWORKER. If says to continue to the warehouse then make your notes and move on. Locate the larger trolley carts in the warehouse, get your cart and head to your aisle. Load your item, check the number for the correct size and color then head to the cash counter. And heaven forbid the item be out of stock. You can not pre-pay, order or arrange to have the item held for you when it does come into stock. And when it does, you have to start your shopping trip all over again.
Now, have your entire product selection ready to check out and all of your questions answered by the time you get to the cash lanes. Once there, it's too late. The lines will be long and coworkers will be doing what they can to get everyone cashed out and on their way. Pay at self check out, and forget about bagging your merchandise. IKEA is âgreenâ and will not provide disposable bags. You can buy reusable bags like at your grocery store.
Truck your purchase out to the loading zone and load your car, drive home and build your new item. Be happy with the process. If you get home and find that you made a mistake, you have no one to blame. Donât expect sympathy from the store because you picked up a red table but wanted a blue one. Donât even try to play the card âBut that is what your coworker put on my cartâ. Youâre an adult, be responsible for your actions and cut your losses. You shopped from a SELF SERVE WAREHOUSE. Whatever help you got (if any) was just courtesy assistance. Donât expect the store to come to your home and exchange the items you donât want just because it is furniture. If you expect that service; buy your furniture from a high line, high quality, and high price service center... and pay for it. No one made you make the choice you made. No one made you drive out of your way to get to the store. You made those choices so you have to live with them. No one made you promises.
You can have fun at IKEA but you have to do your part. Youâre paying for soft pine, cardboard and plastic; expect to get what you pay for.
But again, DOES IT REALLY MATTER?
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Gypscrew on 04/28/2009:
rofl, pine isn't that big of deal and neither is plastic considering even $4,000 sofas have all that crap anyway. there is still metal in the products to depending on what you get. What I find funny is people buying $4,000 sofas and having the salesmen tell them that it uses flex steel etc etc. if anyone would like to hear logic, it's more in the cushion firmness then what is holding up the cushing.
Paying for expensive stuff that know one can see is stupid and at the same time worthless. The only thing to really stay away from is vinyl sofas, other than that, if you pay $3,500 for a leather sofa that is made in Italy (the truth is they are made in China) They seen you coming from a mile away.
HOM, Design Modern Interiors, Wicks, and many others are so full of crap that I need a shovel to get out of their stores.
A proper sofa or chair is one that lets you sit upright, Even if you find a sofa that makes you lean back a little when sitting on it, it's not a proper sofa. Sofas and chairs need to support your butt, waist, and back (spine). <----proper sofa.
I know I said more of the support should be in the cushion rather than the frame or springs but that doesn't mean all of the support should be in the cushion. Sofas way back in the day in England were great, a lot of them were firm and comfortable. Go sit in a sofa at HOM, they are not proper sofas or couches, you'll see what I mean. I went to IKEA to look around, I sat in a few modern sofas and I found quite a few to be really comfortable and a lot of them supported what they should. No sofa should lock you in at all, it should be easy to get up and move around, if it's not, it's a crap sofa or chair. Also, after you get up, look at the cushion too, if it doesn't spring up within 30 seconds to even a minute....crap sofa. when you sit on the sofa or chair, make sure you wobble a little, make sure the sofa is sturdy and doesn't wobble. I have sat on some good $500.00 sofas that were very nice but my true medium (personally and my opinion of course) is within the range of $999.00 to $1,500 MAXIMUM, <-----that's for a normal sofa. Recliner sofas for a max price and checking what I wrote above to make sure it's good quality could at the most be upwards to $2500 MAXIMUM. I like leather couches but really, they aren't practical sofas. I admit, some leather couches are extremely comfortable but for the price of those leather sofas, you can get an extremely comfortable fabric sofa that cost $1,500 at the most rather than $3,500.
I must also stress the fact that just because something says "made in America" doesn't mean that it's actually good quality. If anything, American made products even at this time of a recession are even more expensive, I personally wouldn't support another American made product until they lower the prices at any store. IKEA is a good company. My cousin bought some here in Minnesota down by the mall of America a while ago, more than a year ago, his sofa and both chairs are still comfortable and have yet to have problems with them.
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DIS-GRUNDTALED - Ikea's GRUNDTAL Lights Don't Work
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You need a suction cup to change a lightbulb?
I purchased a set of 4 individual GRUNDTAL lights for over my wardrobe. When I got home, I found out that the lights required additional cords and device to connect them that was not indicated on the package.
But the kicker is that because the bulb fits so snugly into the shield around it, it requires a little suction cup to change the lightbulb (which is supplied with the light). I tried and I tried, but I could not get the suction cup turn with the bulb. Despite being securely suctioned to the bulb, it came off every time. Thinking that perhaps just that bulb was stuck, I tried it with another GRUNDTAL light, but that did not work either.
This product, the GRUNDTAL light DOES NOT WORK. Save yourself the aggravation and DO NOT BUY IT.
It is incredible how IKEA is able to get away with selling a light for which it is impossible to change the lightbulb.
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Anonymous on 10/05/2010:
If you are not satisfied with your purchase, return the unused item in its original packaging within 90 days. A receipt is required for all returns and exchanges. Refunds will be issued in the same method of payment as the original payment.
Purchase made with cash: a cash refund will be issued. Purchase made with a credit card: a credit will be issued to the original card. Original card must be present at time of return.
Prima on 11/06/2014:
I have 5 of these lamps in my walkin closet. I think perhaps the reason you weren't able to get the "suction cup to turn with the bulb" is because they don't turn. They are not screwed in bulbs, but instead, 2 prong plug in type. I used the little rubber suction thingy that's provided, stuck it to the glass, used a gentle wiggle and pulled staight out. Easy peasy! Try this method and I'm sure you'll be successful!
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Ikea Promised to Deliver Between 11 and 3, Then 4 - 6 Then Said Nobody Was Home!
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HICKESVILLE, NEW YORK -- The problem is with the delivery! I ordered some items from Ikea. Based on 2 e mails and 2 voice mails, I was promised delivery between 11 and 3 on Saturday. I changed plans and stayed in my yard - all day. At 4 no show, we tracked down the number on the website - hard to find - and called. After being about half an hour on the phone we were told the delivery would be coming between 4 and 6 the truck was running late. We cancelled more plans. At 6:30....you get the picture. We call again. What was horrible was the customer service experience.
At 6: 30 when we called since nobody had showed up - we were told, after being on hold for close to 20 minutes, that it was too late to deliver the merchandise. The delivery company claimed a failed delivery - i.e. that they had come at 5 PM and nobody was home.... But we were here all afternoon along with a friend sitting in our yard right next to the phone...nobody showed. I tried to explain this to the supervisor...silly me!
That wasn't half the problem. The supervisor, "Nicole", repeated the same thing no matter what I said. She clearly wasn't listening to a word I said, and repeatedly berated me for not listening to her! (As a customer I had a strange notion she should be listening to me).
After wasting my time - more than 71/2 hours did "Nicole" apologize for the problems? No! Did she listen to me when I tried to complain about my time being wasted and false promises made? No
I cancelled the order rather than have anything to do with Ikea again. Sunk costs - I had no interest in gambling on Ikea's promises. I love my yard but one full day being trapped here was enough! What's it they say? Fool me once....
Bottom Line:
Ikea, in other words, is "low end" in more ways than one!
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RS on 01/15/2014:
I completely agree. I've had similar experience with customer service. IKEA is definitely low end. Go there for small purchases. Don't travel 2 hours to visit IKEA store, you can do better things with that time. Time saved is money saved.
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Flippant Customer Service
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FRISCO, TEXAS -- My husband and I bought a Hemnes 3 drawer chest last weekend at the Frisco, TX IKEA. We had our 15 yr old grandson with us. We brought the chest home and when we opened it yesterday and laid all the parts out we discovered that the drawers were missing and there were no instructions. I called customer service IKEA and was transferred to a " After Sales" customer service line where no one was available and so I had to leave a message.
This morning we boxed up the chest and drove the 40 miles back to the store (closest one to us). When we got to the store we saw where NOW there are signs saying " Note this comes in 2 boxes". These signs were NOT there when we bought the chest. Between three of us we would have seen them and they were very noticeable today. While I was waiting my turn in the Customer service department I noticed a man who had brought the very same chest in and had to be given the second box which he apparently didn't get the first time either.
Since it took us 40 miles to get there, along with gas spent and a toll road I asked the man at customer service ( who had explained all we needed was the second box) if we could exchange it for one of the 5 I saw in the store that were already assembled. There were 3 in the warehouse and 2 on the showroom floor. He said "no" you can't do that. I explained we had gone to great trouble to bring the thing back and that she signs were not posted last week. He said "Well, there are signs in the store that said be sure and get your second box." I told him that when we purchased the chest that sign was not there. He said " Well, I don't know if it was there or not". He said the only way we could purchased an assembled one was if it was in the " Returns and buy as is" section and he didn't think there was one back there but he would go check. He was gone for a few minutes and came back up with the second box with the drawers and said " Here you go all you need is this". I asked him if he didn't think that the cashiers should be aware or made aware when an item has a second box and should check before the customer leaves. He said " Well, most of the cashiers are brand new and don't know to do that". I asked if he was aware of Ikea Frisco's customer service reviews. He said "Yes". I said " They aren't very good". He said " That's because the only people who say anything have something negative to say and that satisfied customers don't write a review. I told him that that I wrote positive reviews if I thought it was warranted.
My point is not that we were not allowed to purchase an assembled one after the trouble, time and money it took us .It was the response we got from this young man. Not once did he say " I'm sorry about that." When I asked him if the cashiers should be aware of the system of the number of boxes he didn't say " Yes, ma'am I will bring that up with my manager". His flippant remark about the cashiers being new and didn't know and his flippant remark about the Frisco's store's customer service review is the reason that store doesn't have good customer service reviews.
We had the choice of keeping the chest and accepting the second box or returning the item. Because of this guy's lack of customer service I decided I didn't want to mess with it. What if there was a part missing from the second box ? There would be another 80 mile round trip, toll road fee, time and gas spent.
In addition, on our way home I realized that I had a message on my phone from a customer service representative from the phone call I made last night. They left no extension but a message telling me that I probably had only got one of two boxes and I just needed to return to the store for the other box. When I tried to call that number back I was redirected to the 888 main number which I called in the first place only to get another recording; Needless to say I did not bother to leave a message.
Now, just as the young man said, I will be one of the people with something to complain about. Had he even bothered to ask someone if we could purchase one of the assembled chests, apologized and acknowledged that the cashier could have caught that mistake I might have been writing a positive review.
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FoDaddy19 on 07/22/2013:
The only way that I could reasonably see any wrongdoing on IKEA's part would be if they had an associate helping you with the purchase. In that case the person helping you on the sales floor should've known that the item came in two boxes.
However if you picked it out yourself and grabbed it yourself, then I don't see how it's IKEA's fault. I certainly wouldn't expect the person at the cash register to know how many boxes each item in the store comes in.
Basically you received what you were entitled to, the 2nd box. They did return your call informing you that you needed the other box as well.
Floor models are generally only sold when an item is discontinued and out of stock, so it's not reasonable to expect them to sell you that. And even though it was an inconvenience for you to drive 40 miles out to the store, as far as I can tell, they didn't do anything wrong in the first place based upon what you mentioned.
trmn8r on 07/22/2013:
You are better off, IMO. I have purchased a few pieces of furniture in the past at IKEA and it was poorly made.
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My First IKEA Experience: The Good, the Bad, and the Crazy.
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I was in the market for a new dining room table and chairs. I had spent the last two months ogling a particular table and chair from IKEA on their website. I was toying with the idea of buying online, but after reading reviews here about their IKEA shipping nightmares and the realization that the cost of sales tax PLUS shipping would be way more than the 10% sales tax in Cook Co., I opted to make the trip to my local IKEA, shopping list in hand. Below is my review of the experience.
Parking: A-. Pretty standard for a large store. To my surprise, I actually got a space just across from the loading area, which would prove useful as you will see below.
Finding what I wanted in the showroom: C+. While the chair I was looking for was displayed, the table was not. I was feeling slightly panicked until an employee informed me that the table was available, just not on display in the showroom. Once I got the table reserved in the warehouse, all I had to do was pick up my chairs and make for the checkout. Simple, right?
Getting what I wanted from the self-serve bins: D. The bin that contained my chairs was behind a pillar. That, combined with the fact that I was constantly being bumped into by a group of people and the low lighting in the area, made my job more difficult than it should have been. Fortunately, the chairs were light (only 12 lbs each) and I was able to get them with a little body contortion. The other issue was finding a box that wasn't partially opened. I don't know about you, but I equate a damaged box with potentially damaged or missing items.
The carts: B+. Loved the flatbed trucks maneuverability while in the store. Liked it a little less when it came time to unload things from the cart.
Checkout: D-. The only words to describe this was total Bedlam. People were weaving in and out of lines and there were people crossing lanes by cutting around people already in line. This was a total mess. The one thing I did like was the fact that the stylus for signing the screen was on the left-hand side. A rarity for a southpaw like myself.
Getting my table from the warehouse: A-. There were no problems with this. I was in and out in less than 5 minutes.
Loading the stuff: D+. The only thing that saves this category from total failure is that the chairs were light and I was able to put two in the front seat and two in the back seat on the floor. The hard part was just getting the things to my car in the first place. Remember that I said that my parking space came in handy? Since there were no ramps allowing me to push my chairs to the car on the hand truck, I had to leave the cart on the loading dock, race to my car and pull it up to the loading dock. All the while keeping one eye on my chairs and the other on the lookout for people who wanted to walk behind my car as I was backing out. Loading the table was the worst part of all. It weighed 99 lbs and since I refuse to back my car into a parking space (I'm terrible at it), I had to slide the table off the hand truck (this is where that easy maneuverability was more of a curse than a blessing), off the loading dock and around the back to my car. I then had to use my 5 years of nursing experience with moving large people and equipment to lift the box and slide it into the car. It fit--almost. The last 3-4 inches was hanging out of the trunk and I couldn't get the lid to close. Thank goodness I prepared for this and brought a bungee cord to secure the lid for the ride home.
IKEA staff's willingness to help a person with their loading issues: F. When I picked up my table, no one asked if I needed help loading. I know they emphasize customers doing most of the work, but come on! I am a relatively small woman. Not weak-looking by any stretch of the imagination, but I'm only 5'4" for crying out loud. An offer of help would not have been rejected. There were staff milling around all over the loading area. Did any one of them step up and offer a hand? No, of course not. They like to say "you do a little, we do a little." What they should say is, "you do most of it, we'll do the bare minimum." As I said, thank goodness I've moved far bigger things on my own.
Returns: C-. When I got home, I realized that one of the chairs I had bought was the wrong color. So, I had to return to the store the next day and exchange it. The wait for returns was about average. I had number 78 and they were at 61 when I arrived, but I still got up to the counter within 15 minutes. Thank goodness there were places to sit. The low score comes from the fact that they would not let me do an even exchange because I was not exchanging for an item in the same color. Never mind the fact that it was the same style of chair, same price, just stained a different color. They had to do a return, credit my card (I'm still waiting for the money to hit) and I had to go and purchase the correct chair. So, I had to walk back into the madness that was an IKEA store on a weekend, return to the bin behind the pillar, find a box that wasn't damaged (an even bigger challenge than it was the day before) check that I had the correct color (I checked 3 times) and return to the insanity of the checkout lane. This time, however, I used the self-checkout. Much better.
My overall experience with IKEA: C. I'll probably give the store another try at some point in the future, but next time I'll try it during the week.
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Anonymous on 04/13/2010:
Well written easy to read and very good information. Good job!
This review: A+
FlShopper on 04/13/2010:
Good review. A couple of things: many Ikeas contract with a company whose employees help in the loading area. That's too bad that your Ikea didn't have that. But I'm wondering why you didn't just ask for help from all the staff that were milling around?
clutzycook on 04/14/2010:
Maybe I should have, but to be perfectly honest, none of them looked like they spoke much English (or Swedish, LOL).
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Pargel Countertops are very poor quality
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RICHMOND, BRITISH COLUMBIA -- We purchased a Pragel countertop from Richmond, BC store only to discover on installation day that it had a 6 inch flaw on the surface. As we had the carpenter on site and a deadline, we had to cut out a large section and butt another piece to it to complete the counter. I now have a large seam with caulking just inches from our sink. We live on Vancouver Island and had the kitchen delivered so had to deal with IKEA by phone. IKEA made it very difficult to register a complaint: many 20-minute wait phone calls, e-mails etc. and about 7 weeks later IKEA decided to refund us for only part of the cost. Customer service was rude and challenged me about the validity of my claim. I was left feeling humiliated and ripped off. Absolutely shocking service.
Furthermore, our carpenter was appalled by the thinness of the coutertop material, and the course chip board used on the interior. One little knife cut and the interior will be exposed to water.
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Eby on 04/24/2013:
The IKEA pragel counter top is so cheaply made, that scratches by just rubbing your hands over it.
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The largest collection in the world dedicated to ceramics
The collections of the International Museum of Ceramics document the culture of ceramics on all five continents through the centuries.
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text: 4 Good game, with some frustrations for OVER 18s.SiScott | 21/04/2010 | See all SiScott's reviews (98)Top 100 Games Reviewer Top 100 Mobile Reviewer Yes this is a good game, and well worth playing. Especially at the platinum price and considering the hours of content to play.If you are easily offended though, by violence, foul language, sex and general rudeness... give it a miss because it will offend. Its an 18 for a reason and not something which young kids should play.But this is a very over rated game also. While it is very good, with a strong storyline, lots of quests and a large area to explore... its also nothing original, and its certainly not perfect or a 10/10.Its mainly let down by the controls and considering this is meant to primarily be a driving game... its the driving controls which are the worst aspect of the game.Steering isn't great, but you get used to it, but if you try to use an external view when driving the camera swings all over the place and obscures your direction. If you are doing a timed drive, its a nightmare. Driving just isnt as good as it should be for a game this new which is meant have a strong driving aspect to it.And driving a motorbike or shooting while driving makes it harder.The other annoyance is how failed missions are handled. If a mission fails, you are returned right back to where you start which requires you to then re-drive to your destination AGAIN, which can be a tad frustrating if its quite a distance away.A lot of missions involved driving to one place, changing car and then driving somewhere else. You would think a failed mission might restart you at point 2 in the equation, but unfortunately not.But if you fail a mission, you can very easily just skip it and restart it ANYTIME you want, so its not all bad.The other tiny gripe is fist fighting... its just awful. AWFUL!! Stick to using guns or at least your baseball bat, because hand to hand fighting is just rubbish and SLOWWW.Otherwise.. not counting those 3 issues, this is a good game which should be played by people OVER 18, who can distinguise reality from fiction.I can see a lot of young kids playing this and copy catting it, so if your a parents, have some common sense!!But otherwise.. buy it.


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my grail is the 2008 TNF NYC cityscape windbreaker. first supreme item i ever recall seeing. almost got one for $525 about 6 months ago but got cold feet after making the offer and couldn't justify spending that much at the time. still can't tbh...but someday.
funny thing is its hundreds more now


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Is some of this what we can expect from our Teams offense....
Is some of this what we can expect from our Teams offense....
No. Texas A&M has a few playmakers.
It's not Sherman running the Offense. My hope is that we're breaking out an Offense that we didn't see in Preseason. We never really threw the ball downfield in the preseason games but had some nice big gains in camp. We didn't showcase the running game or any screens so I'm hopeful we catch the Texans off guard!!!!
Lol and even if this was Mike Sherman's offense they are running, they have a whopping 17 points. Is there a reason why I'm not seeing what the big deal is?
"I don't have pet peeves, I have psychotic ****ing hatred"
we had big gains in camp against OUR defense that didnt look like it could stop a high school team right now!!We never really threw the ball downfield in the preseason games but had some nice big gains in camp.
hope there is some big suprise, philbin showed nothing in camp, he's a master deciever, etc.... like we hear everytime a new coach takes over here.
you cant tell EVERYTHING from pre season but you can tell a lot. and theres some things he didnt show but the lack of playmakers is obvious. i dont buy into the hes tricking our opponents and not showing anything in preseason stuff. winning is important, and you should strive to win every game to set the tone for WINNING.
we just dont have the horses.
Come join the murder, come fly with black.
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Come join the murder, soar on my wings.
Come touch the hand of God..........
And he will make you king.
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no im watching syracuse show barkley why he may be overrated.
I had enough football today. I got severe eye pain during the K state / UM debacle.


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This is my second throw in chocolate mink from Overstock. It looks great on the leather couch and I love curling up under it to watch movies during cold Chicago winters. This second throw had a tear on the side seam between the lining and the fur part but Overstock was quick to refund a portion of the purchase price so I could have it fixed (they were all sold out so no replacements were available and I wanted it). I wash them on gentle and dry on low, even though the label says dry clean only, and it turns out fine. I find that these throws are a little flat when the come out of the package but they fluff up after use. aIso, I've never noticed significant shedding. I would love to purchase a real fur blanket, but until I can afford to spend 4 � 5 grand on a real mink blanket, it will be Overstock faux fur all the way baby.
I got the ivory and it was absolutely lovely! Went perfect with my decor. Almost a year old and I have washed it several times and it holds up and looks just as new as the day i first got it. Use Tide detergent, the good kind!
This sucker is warm as hell, smooth on the inside and looks great folded on the foot of a bed with the mink side out. That said, the mink side sheds mini hairs that resemble...well, you know. It's not a deal breaker, and I would still buy it, but good to know.
LIke the title of this review says, I feel like a princess with this blanket. It doesn't look exactly like mink, but it's darned close. I have another faux fur throw and the lining on that blanket is a satiny fabric, which makes the blanket slide around. Well, - not this blanket! The lining is the same color as the mink (I got the white) and to describe the lining fabric, I would say that it's somewhere between a velvet and a very short fur. Very, very nice! I would highly reccommend this blanket - - especially if you want to feel like a princess, too.
I bought the smaller throw first and liked it a lot. So I bought the larger one. It looks just like on the website.The only problem is that it sheds a bit. My white sheets show all the small dark 'furs'. Dont know if this is normal. But i guess it will stop after a while.The lining is really nice and comfortable. Warm.
This is a lovely throw. Warm and comfortable. I save for special occasions to create a little drama.
You will not want anything else thrown over you after you've been wrapped in this faux mink throw.
This throw is more than a throw. It's soooooo heavy it should be put on a bed and left there for the winter. I could barely lift it to fold or to cover myself. It was way too warm. This would be excellent in Alaska or maybe even in the Arctic or Antarctic as a bed cover, not your average throw.
We ordered both a black and white throw for our sofa. These are heavy weight and beautiful. Only complaint is that the white throw is more of a cream color, not pure white. If you are looking for pure white, then skip this item in white.
I would not suggest this if you are looking for something white- ivory as it really has a yellowish tone. Besides the color we did not like the "feel". Yes it is "mink-like" on one side and when you pet the fur in one direction, but it is not very soft overall. If you are wanting the look of mink this might be just right.
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Starfires score team victory at Troy
South Adams scored a pair of individual champions, placed 12 of its 15 wrestlers in the top six of their respective weight classes and won the team championship in its first trip to the Troy (Ohio) Invitational Saturday.
South Adams finished with 231 points, 27 better than second place St. Xavier. No other team in the field finished over the 200-point plateau.
South Adams' Todd Batt stormed through the 17-team field with ease, winning his first four matches by fall. He scored a second period pin in the first round at 132 pounds, pinned Bellefontaine's Jacob Houchin in round two in 2:28, and Troy's Ryan Simon in 1:57 in round three.
In the semi-finals...
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Pedometers are a great way to associate your brand with health and wellness. In today's society, health is a growing issue as we continue to learn more about the need to eat right and exercise daily. With these items, you can encourage your employees and clients to stay active and feel better about themselves.. A total of 10,000 steps - equal to 5 miles - is the recommended number of steps that should be taken each day for an active lifestyle according to the US Surgeon General. Pedometers are portable devices that count each step the user takes by monitoring the motion of their hips thus helping your employees and clients make sure they are achieving this standard daily (while also seeing your company name and logo along the way!)
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Lucrezia Borgia Pretty Poison DVD
Sale Price: $24.95
To Order by Phone Call 1-800-933-6249
- Additional Details
- Format: Color, DVD-Video, NTSC
- Rating: Not Rated
- Number of Discs: 1
- Run Time: 50 Minutes
- Region: Region 1
- Aspect Ratio: 1.33:1
- Language: English
- Studio: A&E Home Video
- DVD Release Date: June 2, 1997
She has been called the most depraved woman in history, yet the charges of murder and incest against her have never been proven.
Born the illegitimate daughter of Cardinal Rodrigo Borgia - later Pope Alexander VI - Lucrezia Borgia was three times married to further her father's political ambitions. Her first marriage had been annulled and her second husband was murdered on orders from her brother. The third of these was in 1501, to Alfonso son of the Duke of Este, who inherited the Duchy of Ferrara, where she established a brilliant court of artists and men of letters, and devoted herself to the patronage of art and education.
But what of her reputation for wantonness and crime? She has been called the most depraved woman in history. As Lucrezia grew up in Roman society, rumors about her were rampant. Did she have incestuous affairs, with her father, the pope, and her brothers? Was pricking enemies with an arsenic-drenched ring her favorite method of disposing men? Or was Lucrezia a victim of her family's ruthless quest for power, exploited for her beauty and kindness? Is her reputation more legend than fact?


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- Product Details
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This is a light weight metallic with a geometric design in a high relief.
Color: Gold/Orchid
Width: 54"
Content: POLYESTER, LUREX
Learn about fabric careHOW TO CARE FOR POLYESTER FABRICS: Machine wash warm or cold, tumble-dry low. If ironing is needed, iron on a low temperature. Mood strongly recommends test-laundering a swatch, if you plan to wash your garment or home furnishings yourself.


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Without a doubt, summer is the season of the dress—and we've identified three key styles you need to update your warm-weather repertoire now: the midi dress, the fit and flare frock, and the classic shift. Whether you're in the market for a ladylike look or in the mood for minimalism, one of these styles will satisfy your sensibilities.
Three Key Dress Styles To Help You Beat The Heat
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Simply click through our slideshow to shop our favorite summer dresses.
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The midi dress--a stylish compromise between the floor-sweeping maxi and skin-baring mini--exudes easy elegance. The frock's mid-length hem is demure but not prim, and in the season's punchy colors and prints, it's ideal for anything from a festive wedding to resort getaway.
BCBGMaxazria Printed Sleeveless Dress ($528)
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Nasty Gal
Pop Tropic Midi Dress ($78)
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Jenni Kayne
Racerback Tank Dress ($595)
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Rachel Comey
Lima Dress ($472) in Midnight
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Thanks to its boxy proportions, the shift dress skims your figure and offers a forgiving silhouette. This universally beloved style is the perfect nod to the season's mod revival, so invest in one that transitions easily from work (paired with pointy-toe shoes) to play (styled with gladiator sandals and a statement necklace).
BDG Denim-Block Shift Dress ($69)
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Owen Dress ($298) in Leopard Snake Print
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Pixie Market
Edie Check Dress ($135)
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Rag & Bone
Aberdeen Dress ($450)
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Article &
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Cinching in at the waist with a fuller, flared skirt--hence its name, fit and flare--this frock is the perfect party companion. A throwback to retro '50s silhouettes, this style smacks of feminine, flirtatious allure, especially when paired with peep-toe pumps.
ASOS Shirt Dress in Fluoro Jacquard Spot ($65)
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Lace Sleeveless Dress ($545)
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Dove Dress ($198)
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Diane von Furstenberg
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Sleeveless Cross Back Dress ($295)


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Wedding Limos near goodells,mi
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Metro Party Bus and Limousine3 Reviews
Troy, MI | 248-733-3217
As a family owned and operated company we at Metro Party Bus and Limousine understand how important your wedding day is. That is why we strive to...(more)
Blue Diamond Limousine
Wixom, MI | 248-716-5466
After many years of service in the Dearborn Heights community, we feel confident that we can cater to your needs. We get the job done and we don't...(more)
Dream Limousines18 Reviews
Shelby Twp, MI | 586-463-7326
At Dream Limousines we get excited about weddings. From the cleaning of the limousine, to the professionalism of our drivers, we are confident...(more)
ROCHESTER LIMOUSINE LLC28 Reviews
We are Metro Detroit's Wedding Experts
Rochester Hills, MI | 248-289-6665
At Rochester Limousine LLC we know weddings! We have earned a reputation of providing the highest quality wedding limousine service in...(more)
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Expires: Jan 30, 2015
Reserve a Wedding Package and Receive 10% off of a Bachelor and/or Bachelorette Party Bus.
Millennium Limousines Inc49 Reviews
Farmington Hills, MI | 248-478-3600
Millennium Limousines Inc. is and has ALLWAYS BEEN COMMITTED TO PROVIDING YOU the CUSTOMER with the best limousine and wedding coach bus...(more)
A-LIST LIMOUSINE & LUXURY PARTY BUS5 Reviews
Livonia, MI | 734-673-5788
A-List Limousine Provides nothing but the Best Limousine & Luxury Limo Bus services in the Metro Detroit Area 100% GUARANTEED . We strive on making...(more)
Kool Katz Limo, LLC
Richmond, MI | 586-894-2714
D & D Executive Transportation28 Reviews
It's not just a service, It's a lifestyle.
Canton, MI | 734-398-3333
D & D Executive Transportation has been serving the Metro Detroit area since 2008. We are a family owned company, and take pride in treating each...(more)
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Mention the promo code to get a discount on the fuel surcharge. There is a minimum value for this discount of $12.60.
Aristocat Transportation26 Reviews
Over 90 vehicles to choose from for over 25 years! We look forward to hearing from you.
Warren, MI | 586-574-0700
We have specialized in weddings for over 25 years and offer a fleet of over 90 vehicles. We want to provide you with the very best service...(more)
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Friends of Aristocat Transportation can enjoy deals and benefits by connecting with us through facebook, twitter, and our newsletter. The deals are not available to anyone else! Sign up today! http://aristocatlimo.com/newsletter.php


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The company was established in 1924. The founding fathers selected the name Citizen so it would be "Close to the Heart of People Everywhere" and soon after adopted the company's formal name, Citizen Watch Company.
During the last eighty years Citizen has expanded its business throughout the world and has achieved recognition as a global brand. Beyond sheer size, Citizen is also recognized as a worldwide leader in advanced technology. From the world's slimmest LCD watch to the first voice recognition watch and the world's first professional dive watch with an electronic depth sensor, Citizen's record of "world's firsts" is unmatched.
Citizen has staked out a new position as the leader in Ecologically Friendly timekeeping with its Eco-Drive watches that are light powered. With models ranging from dress models to sports models to professional dive watches, Citizen Eco–Drives run continuously in any kind of natural or artificial light for a lifetime of use. Fueled by light, it never needs a battery. In 2007, Citizen Watch introduced radio controlled atomic timekeeping to the Eco–Drive collection, thus developing the most accurate watches in the world. With the presentation of the Eco–Drive Satellite Wave watch at Baselworld 2011, Citizen has re–affirmed its position as worldwide leader in timekeeping technology.


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Important delivery notice
The products on this site are only delivered to UK addresses. If you require delivery to another country please visit one of our other sites below.
All Vegetable Plants
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Vegetable plants are perfect if you have nowhere to sow seeds and keep the delicate seedlings safe from the elements. Our quality vegetable plants will be delivered at the right time for planting, so all you need to do is prepare your vegetable plot and plant them up! You'll receive detailed growing information to help you get the best results from your home-grown vegetables.
added to your basket.
Kale 'Nero di Toscana'
Brassica oleracea (Acephala Group), BorecoleCustomer Rating
The fully grown plants of Kale 'Nero di Toscana' have attractive dark green, deeply savoyed, strap-like leaves. Excellent winter hardiness makes kale a useful winter to spring vegetable at a time when fresh garden produce is scarce. Kale 'Nero di Toscana' can also be used as a baby salad leaf ingredient adding texture and a peppery taste to mixed salads. Height: 90cm (60"). Spread: 60cm (24").Please note: Delivery is subject to plant size, and adverse growing conditions during production may delay despatch schedules.
Companion planting: Try growing kale with Nasturtiums to draw cabbage white butterflies away from your crop, and mint to help deter flea beetles.
Useful links:More info
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- About Us
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Here you can find a speaker, or make yourself available to speak on your areas of expertise.
Get the latest BMA and B-to-B related insights from the BMA Buzz, the official BMA e-newsletter or daily updates from the BMA SmartBrief.
BMA offers a wide variety of marketing opportunities for you to reach this very influential, highly specialized audience of B-to-B marketers.


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Journey to the Stars
Monday, Apr 15, 2013 3:30p
National Air & Space Museum: Einstein Planetarium Washington, DC
Our journey to the stars spans billions of years, beginning on Earth and extending through time and space until returning home. Discover the history of our universe, from the birth of stars from hydrogen, helium gas and dark matter, to the development of star clusters and planets to the present day demonstration of how stars work–including phenomena such as million-degree corona blasts to the fusion of atomic nuclei. Using our familiar night sky, viewers will see how the stars go through this life… Show more
Created by Zvents | Claim this event
Location & Nearby Info
Einstein Planetarium
6th Street Southwest and Independence Avenue Southwest
Washington, DC 20560
(877) 932-4629
6th Street Southwest and Independence Avenue Southwest
Washington, DC 20560
(877) 932-4629
Show nearby:
0.6 mi 1 H2O Restaurant and Lounge
0.9 mi 2 National Press Club
0.9 mi 3 Ps 7's
1.7 mi 4 Teatro Goldoni
1.8 mi 5 The Mighty Pint
2.0 mi 6 Firefly Dc
2.0 mi 7 Dc 9
2.3 mi 8 The Regent Thai Cuisine
2.6 mi 9 Mie N Yu
2.6 mi 10 Meskerem
Reviews & Comments
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Tue 7/14 7:00p
Sun 4/12 6:00p
Sun 3/29 6:00p
Mon 2/2 7:00p
Sat 4/4 8:00p
Mon 6/22 8:00p


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mouse over photo to zoom click for larger image
Grey Sparkle Bauble Necklace
Simply magical, clusters of tiny, round faceted beads glimmering in metallic grey, each sandwiched in between tiny flower-shaped metal caps. Closely linked to create a rope of sparkle with a double-twist chain at the back. A match to the Grey Bauble Linear Earring. Glass crystals; nickel-free rhodium-finish metal. Lobster claw clasp. Adjustable length 17"-19".
We're so sorry: this item sold out sooner than expected. For an equally stylish substitute, please call our Style Experts at 1.877.948.2525. Or click on Live Help below for immediate assistance.


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What we're listening to
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Guide to the diagnosis, treatment and prevention of conditions from A to Z.
Breast Health
Colorectal Cancer
Diabetes (Type 1, 2, and Gestational)
Gynecological Concerns
Heart Attack (Myocardial Infarction)
Mental Health
Skin Cancer
Urinary Conditions
Health Promotion and Prevention
Sports Injuries
If you're a woman, this is the place to learn about the anatomy, functions, and systems of your body. Labeled medical illustrations and simple definitions are provided. Learn ways to keep your body healthy, including monitoring breast and gynecological health, heart health, and mental health.
Many different diseases and conditions affecting women require the care of a health care provider. Knowledge of a condition's symptoms, risk factors, prevention approaches, diagnostic tests/procedures, and available treatments all help you make more informed health care choices.
One thing you can count on throughout your adult years is that you will have continually changing medical needs.
"An introductory look at the Johns Hopkins Women's Cardiovascular Health...
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ORDER STATUS / Support / Sales 1.888.308.9616
GX 5.5 Sport
Web Price: $1,299.00
Sale Price: $549.00
The GX5.5 sport cycle delivers a comfortable and convenient cardio workout to help you get in shape in the comfort of your own home. This indoor sport cycle features an adjustable cushioned saddle, non-slip ergonomic handlebars and pedals with toe cages and straps - all designed to keep you comfortable and focused on your workout. A backlit LCD display tracks your speed, time, distance, calories burned and pulse so that you can monitor your progress throughout your workout. Plus, the GX5.5 sport cycle features an adjustable resistance knob to increase your workout intensity or improve muscle tone.


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Indoor Toilet Training Systems (1)
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Cat aficionados appreciate the independent nature of their favorite feline friends. It is their innate drive to take care of themselves that causes them to require less maintenance than some other household pets. Pet parents know that their cat's bare necessities consist of a bit of love and affection, food, water, a few toys, and some incredibly efficient kitty litter. Whether the preference is for flushable cat litter or clumping cat litter, proud cat owners do what they can to ensure a comfortable and secure area for their cats to relieve themselves and relax. These days, there's a wide array of kitty litter available, which is a definite help to cat owners. Of the features and benefits offered, there is the option of scented or unscented, as well as the ease of waste disposal from clumping cat litter, as well as flushable cat litter that is septic safe.


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Spirit magazine is Volvo Construction Equipment's company magazine full of Volvo news and business updates.
With 4 issues per year, in 12 languages, it is a must-read for anyone following Volvo Construction Equipment.
Click here to download the latest copy of Spirit magazine, now available for the iPad.
Volvo CE's press room information is now also available on Facebook. Click here to find out more...
Follow the latest Volvo Construction Equipment updates on Twitter.
Sign up and receive the Volvo Spirit Magazine
Download earlier editions of Volvo spirit magazine here.
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Golfers can tee off at nearby Myrtle Creek Golf Course. Shop in historic Canyonville - an antique lover's dream. Sightseers have a wealth of nearby options, including Crater Lake National Park, the Oregon Caves National Monument, Wildlife Safari wild animal park and the beautiful Umqua Valley wine country. Nearby hiking and rafting on the North Umpqua and Rogue Rivers are easily accessible to adventure seekers.
Seven Feathers Casino Resort is centrally located within the Land of Umpqua. Seven Feathers is located on Interstate 5, at exits 99 or 98, in Canyonville, 25 miles south of Roseburg and 45 miles north of Grants Pass.
Take a walk, take a drive, take a boat, and take a hike. Get out and enjoy!
www.umpquarivers.com/1-888-454-9696 or 1-541-496-3333


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Peace Research Abstracts includes bibliographic records covering essential areas related to peace research, including conflict resolution, international affairs, peace psychology, and other areas of key relevance to the discipline. The index contains more than 267,000 records, which are carefully selected from the most important sources within the discipline, including Journal of Peace Research, Journal of Conflict Resolution, and International Journal of Refugee Law.
When the administration of the Western College for Women – now a part of Miami University – opened its campus to civil rights activists in 1964, the institution followed its long tradition of independence and innovation. An estimated 700 young, idealistic college students from across the north arrived in Oxford, Ohio for voter registration training before leaving to serve in Mississippi to register African-Americans to vote and assist with local community projects, like Freedom schools and the building of community centers.
Today, the story of Freedom Summer has the power to evoke important questions about American identity, public life, engagement, and commitment. This exhibit will focus on local resident Roland Duerksen and former student volunteers Carole Colca and Mark Levy. They have left the legacy of their work in the Western College Memorial Archives. This exhibit, which includes photographs, letters, audio recordings, and an interactive map of Mississippi, will serve as a narrative of their dedication to civil rights and social justice.
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Happy Birthday, Jane!
Year-end playlists from Amos Music Library
Finals Week: We got you.
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Work Boots
Looking for that perfect pair of new Work Boots? Check out our great deals on Steel Toe Boots or Wellington Boots at the Sportsman's Guide. Our exclusive collection of discount work boots includes brands like Wolverine and Caterpillar boots.
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Men's CAT® Graft BootsBuyer's Club $71.99 Non-Member $79.99 Compare at $85.00
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Boots For Men from The Sportsman's Guide include boots in Steel Toe, Composite Toe and Waterproof styles; Thinsulate and Gore-Tex styles are available. Browse trusted brand names at great prices like Timberland PRO, LaCrosse, Carolina, Georgia, Rocky, Thorogood, Chippewa, and Danner to name just a few!


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BMW Q&AAsk Your Question
All BMW Z4 questions
When I go out on a cold day, my Z4 flashes 37 degrees plus or minus where the cl
brakes and brake pad replacement
my alarm system is not working . What could be the issue?
a light comes on that looks like the battery on dash board periodically .
what does that indicates?
just changed the battery, now the fuel gauge is pegged to the full side
I used a 2 amp battery tender on the jumpstart terminals under the hood before I removed the batt...
what are the dashboard warning light icons
I changed the battery on my car since then I can't get it to pass emissions .
I've taken it to a mechanic and he finds nothing wrong. He said to run it. I take it to emis...
fan blows - AC not cooling. Any suggestions. I've checked fuses & freon.
Think it might be the expansion valve. How much to replace it?
Brakes lock-up for no reson ?
All for wheels lock-up with out using pedle. Like bring the car to a stop . And turning the key o...
why is my ac and fan not working 100@ checked all fuses there ok but still not
ac and fan still not working after checking fuses
Fans work but ac not running and cooling
Just had to replace expansion tank due to dead battery. The fans apparently did not have enough ...
Z4 monitor gets dim after 4 hrs.
While ton my first road trip the monitor on my Z$ started going dim, after about 6 hrs it was alm...
My 0223 BMW Z4 Air Compressor is leaking oil. Can the compressor be fixed.
My car only has about 80K miles on it and my air compressor is leaking oil. Can I just have my co...
Overheating 2004 Z4 60,000 miles. fans all work, coolant is full.
Took it to the dealer (rip off). They tested everything and replaced the sensor sending unit. Flu...
My Z4 does not have the fuse box diagram. How can I get one?
It has the 2.5 Engine
how to get auto conv.top to operate
the lite is red between the up-down buttons when the ignition key is in on position,always. top c...
What is the repair cost to have gas tank replaced? Can only fill car 1/2 tank
was told that fuel tank flaps are broken and whole tank to be replaced. Also now fuel indicator ...
I get a strange rev up on the engine during some starts. An "EML" light displays
Anyone else get this message on their dashboard? Any fix for this problem. Does your engine act s...
there is 4 wires hanguin from the temperature termostate. where do they go?
two i put in the thermostat pin and the other two i have no idea. under the wheel cover next to t...
Right rear tire(tire area) has a whop, whop almost as though it 's flat spotted
Put on new rear tires yesterday (Regular not run flat) and still have the whop, whop What next????
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My driver side exterior door handle came completely off, it works fine if I can get it to stay on...
car will not start and power top will not operate
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coolant hose is leaking where the sensor inserts
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top worked fine before winter...now..came down slowly once..had to help it back up. now won't...
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Transmission - automatic
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Best Tire pressure for the run flat tires
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Derrick Rose hints at no return this season in interview
BY JOE COWLEY email@example.com February 12, 2013 12:32PM
Chicago Bulls' Derrick Rose works out before the Bulls' NBA basketball game against the Utah Jazz on Friday, Feb. 8, 2013, in Salt Lake City. (AP Photo/Rick Bowmer)
Updated: February 12, 2013 9:33PM
Derrick Rose gave a jolt to Bulls fans eagerly awaiting his return.
"I'm not coming back until I'm 110 percent," he told USA Today in a story published Tuesday. "Who knows when that can be? It can be within a couple of weeks. It could be next year. It could be any day. It could be any time. It's just that I'm not coming back until I'm ready.''
Rose, who is returning after surgery in May to repair a torn anterior cruciate ligament in his left knee, insisted on being 110 percent when he begins playing games for real. Asked close he was to 110 percent, he said: "Right now, probably in the high 80s. Far away. Far away.''
Coach Tom Thibodeau said that comes as no surprise to the Bulls.
"That's what we've been saying all along,'' Thibodeau said. "There's no change there, when he's ready, he'll play.''
As far as the "high 80s'' assessment, Thibodeau was in complete agreement with Rose.
"Nope, nope, he's right where he should be,'' he replied when asked if he was concerned with Rose's statement. "He's right on the schedule. When he's ready we'll know, and then we'll go from there. That's why we've approached it the way we have. The team has to concentrate on their improvement and their next opponent, he has to do his rehab. Then at some point he'll rejoin us and we'll go from there. Nothing has changed.
"If [the high 80s is] what he's saying … you guys know Derrick, he's going to tell you honestly where he is. He's just got to keep working, he's making good progress.''
What Thibodeau and the team have updated as far as his progress was that Rose was going through full contact in practice for several weeks now with no setbacks, but because of the schedule and all the injuries, had yet to go through five-on-five full scrimmages. Players have been brought in early for extra work, and Rose has faced off against different teammates in those situations with no setbacks.
"The big thing is to understand in a practice you're never going to get to an NBA-game-like intensity,'' Thibodeau said. "You're going to strive to get as close as possible, but you're not going to get there. We'll know. He's just got to keep doing the things he's been doing and it's going to work out fine.''
Rose detailed for USA Today the kind of player he expects to be when he does return to play.
"I know it's going to be something good," Rose said. "With all this hard work I've been putting into my game, I'm doing stuff I never did before. I gained 10, 11 pounds of muscle. I don't know what type of player I'm going to be. I just know that I'm going to be very good."
What the article did do was again open up the possibility of what will the Bulls be like if Rose doesn't return this season.
Thibodeau was asked if he felt like Rose would be back this season, and said, "If he's ready.''
"To me, that's why we've taken the approach that we have. There's no timetable. It's when he's ready. We're not measuring it against somebody else's timetable, it's just this is Derrick, when he's ready he will go.''
Note: Joakim Noah was limited in practice on Tuesday because of the plantar fasciitis in his right foot, but expected to start against the Celtics, while Kirk Hinrich will stay back and rehab the infection in his right elbow.


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Modu-licious Full Bed
by Blu Dot
At A Glance:
What's To Like:
What's Not to Like:
The Bottom Line:
Use the above number scheme when customizing your Blu Dot Modu-licious Full Bed
The Modu-licious Bed is part of our whimsical list, Top 10: Things with Totally Made-Up Names.
Hardwood veneer frame with powder-coated steel drawer panels
Overall: 34.75" h x 65" w x 79" l
Bed height: 12"
Drawer width: 25"
Drawer height: 7.75"
Assembly Required:
ABOUT THE MANUFACTURERBlu Dot was founded in 1997 by John Christakos, Charles Lazor, and Maurice Blanks, three college friends who wanted to bring modern design and quality furnishing to everyone. Based in Minneapolis, Blu Dot does just that today- designing tables, chairs, sofas, and a variety of home accessories. Blu Dot furniture has a distinct feel and appearance- its products achieve a definite flair despite a minimalist appearance.
SHIPPING & DELIVERYThe Blu Dot Modu-licious Full Bed usually arrives within 4-8 days from the date of purchase for destinations within the contiguous United States.
Shipping rates are equal to 5 percent of merchandise value for all Blu Dot items.
For additional information, please see our shipping and delivery policies page.


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The WPT Emperors Palace Poker Classic
27 October 2013 - 08 November 2013
Emperors Palace, Johannesburg, Gauteng
$1,500,000 showdown!
Flex your muscles against some of the most formidable players from around the world and SA, right here at the magnificent Vegas of Africa.
Play your way into the main event by entering the satelite tournaments that are hosted daily from 27 October to 8 November.
More Information:


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Shoes & Accessories
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Iris Elongated Bow Belt
Sinuous bow in glossy Iris, has a ladylike way of defining waist or hips. Skinny enough to slip through belt loops. Accessorize with the Iris Lattice Tri-Fold Clutch and Snake-Embossed Leather/Patent Heel. 90% man-made patent, 10% snake-embossed leather. 0.5" wide. Imported.
We're so sorry: this item sold out sooner than expected. For an equally stylish substitute, please call our Style Experts at 1.877.948.2525. Or click on Live Help below for immediate assistance.


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Wellworth® Classic
This water-saving version of the industry-leading Wellworth toilet brings graceful, streamlined design to the bath. At 1.28 gallons per flush, this high-efficiency toilet conserves up to 16,500 gallons of water per year, compared to a 3.5-gallon toilet, without sacrificing performance. An elongated seat offers extra comfort.
Configure and Add Required Items
There are additional items required to install this product.
Height 28-1/4"
Length 30"
Width 19-5/8"
Template & Symbol Downloads
To open these downloads you will need specific programs such as Autocad.