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Not Getting Seats on a Flight!
Posted by
I first discovered and started using Expedia in 2009. I used to go to a local travel agency for all my flights and hotel reservations but I much preferred being able to see all my options laid out for me and doing the looking myself. My family and I booked several round trips going to Florida, Las Vegas, Los Angeles, China, and Taiwan. In a year my cousins would travel to Canada two-three times and to China at least once so I would say that my family and I were pretty frequent users of Expedia. We'd book the flight and hotel, receive confirmation e-mails and when the time came we would check in using our passport.
My cousins came to visit me in Canada in the winter of 2011 (December) but had to cut their trip short because of a family emergency in China. We immediately called Expedia and got them on the next flight back to Los Angeles. They knew they would probably be gone for a while this time so they had to return home to pack and take care of some things first. We made flight reservations to China leaving in two days. The payment went through and as per usual, we received e-mails confirming that we made reservations.
However, when they arrived at the LAX airport and tried to check-in they were informed that there were no such reservations. They were puzzled but thought it was probably a misunderstanding. I quickly called Expedia and explained the situation to their Customer Service agents. After asking us to speak to the people at the airline counter and putting us on hold several times they finally informed me that Expedia never actually secured seats for my cousins. I did not understand how that could be possible and they explained that there was most likely a communication error between them and the airline so they weren't able to reserve our seats. We were panicking at this point.
I was upset and flustered and asked the agent what they could do for us to remedy the situation and she said to ask to speak to an individual at the counters by the name of ****** because that individual understood our situation and would do their best to help us. I thanked the agent for her help and asked for her name. Then I went to look for said person. There was no such person working there. I called Expedia again, explained the situation and asked if I could speak to ******* who had previously helped me before. They told me that they could not transfer calls and this agent said that they were unable to help me with the predicament (that they put me in). I asked to speak to a supervisor/manager and was put on hold.
When the supervisor picked up he told me that he could assist us in booking another flight leaving in the next day or two. Now this is a family emergency and we needed to get on that plane or the next plane out of there. He told us there was nothing they could do and that it was our fault because even though they had sent us confirmation e-mails they did not ever e-mailed us the e-ticket numbers so we should have called to inquire about it rather than assume that we had seats. Aside from being no help whatsoever he basically told me that it was my fault. I asked for his name and he gave me his first name and refused to give me any further information. We ended the call and spoke to the airline again and luckily were able to get a spot on a flight leaving in a few hours (at a steeper price than our original ticket).
I'm generally not a person to hold a grudge and am pretty silent about my complaints but this infuriated me so much that I still remember the experience to this day. Since then we have traveled to Europe, Hawaii, Asia (a few times) and within North America a few times too and if I could help it I would not book with Expedia because they're unreliable and irresponsible. I'm finally sharing this with everyone out there. Please be aware and triple check everything if you ever decide to book with Expedia because they honestly don't give a rats ass about their customers.
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Val in AZ on 07/17/2013:
You may want to just utilize the airline's websites. This way it is between you
and the vendor (airline) directly, with no "middle man".
Bobby on 07/17/2013:
Whenever I travel I check hotels directly at my destination and in years of travel I have only found a cheaper deal ONCE at a 3rd party vendor.
For airfares I saved $50 once by using a 3rd party vendor but I got in late and had three changes of planes instead of two, hardly worth it to me.
The 3rd party vendors may be barely adequate in any circumstance that does not require a change of any type. But if there is a change be prepared to endure like jing did.
A very well written review.
Weedwhacked on 07/18/2013:
Yes they booked you a reservation. What they didn't do was pre-assign seats. If the flight is oversold then those without pre-reserved seats end up on the oversold list.
I worked for an airline for 8 years and can tell you that this is common practice. You need to request pre-reserved seats. A travel agency doesn't want to be bothered by issues like not finding seats together for families, so they don't assign them and leave it to the airline to sort out.
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Careful of Expedia, they don't care
Posted by
BELLEVUE, WASHINGTON -- I booked a trip to Brazil for myself and my wife 3 months prior to departure. 6 days prior to departure, I received a phone call from Expedia saying that the airline had made a schedule change, and Expedia couldn't do anything about it but cancel my flight with a full refund and try to help me rebook.
Working with them, I cancelled my existing flight and arranged a new flight (costing $600 more) that more or less met our needs. Luckily we had the flexibility to stay an extra day in Brazil, although this was not ideal.
I was upset about this turn of events, but Expedia passed the buck and said if I wanted to call (US AIRLINE HERE) directly with a complaint, they may do something about the additional fare.
When I did call the airline, they said that the schedule change had been sent to Expedia 1 and a half months earlier, and therefore the fault lay with Expedia. They also said that they get lots of angry calls from Expedia customers, and overall they feel like if you want good customer service from the airline, you should book with the Airline. (After this experience, I tend to agree).
So I called Expedia back and asked about this schedule change. Did they really sit on it for 1 and half months before calling my only to cancel my flight? It turns out yes, and they weren't culpable because they sent me a *single* e-mail at the time of the schedule change which asked me to call them, and therefore it was my fault that the schedule change didn't occur.
I could go into detail into why this email got overlooked at the time (I did call Expedia about a schedule change in the time frame and thought there was a single schedule change where there were two), but I don't think it this is important. More important, in my opinion, are the following points:
1. Expedia made no effort to contact me after the original single e-mail, over the course of 1.5 months, about this issue. I think this is unacceptable and irresponsible for a company that claims to be in the business of arranging travel.
2. Expedia sent me on a wild goose chase to contact the Airline, when they could have informed me right away that this schedule change came in a month and a half earlier and nothing was done about it.
3. When dealing with customer service, I was hung up on once. I was told they would call me back after looking into it once (they never did). It took me repeated attempts to finally reached someone who told me that they understood what had happened, and no they didn't take any responsibility and could do nothing for me.
Did I have zero culpability in this situation? No. This tempers my anger with Expedia a bit. At the same time, I feel that their policy in this regard is very odd and irresponsible. It seems to be a policy that holds the customer in very low regard. I doubt that I am the first or last customer to have a last minute surprise.
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Alain on 10/09/2012:
This is a persistent problem with all the third party travel contractors. If any difficulty occurs, they will always try and divert the customer to dealing directly with the airline (hotel, rental car company, etc.) knowing full well that those companies are not under any obligation to help you since the contractor, not you, is their customer. You may or may not save money by using a third party contractor, but if there is any type of problem you probably won't receive any help from them and most likely will lose money. You are almost always better off dealing directly with the service provider when traveling.
trmn8r on 10/09/2012:
I would never use a third party website to book air travel, but in their defense they did contact you with sufficient time to rebook without a huge fare increase.
As far as sending you to the airline, that was the only remaining option since you hadn't responded to the email sent over a month earlier. I don't see what they did wrong.
CowboyFan on 10/09/2012:
This is a good review for showing why one should take responsibility for their own actions, and not blame others. The OP should not minimize his responsibility for not reading and responding to the e-mail. If that is the method by which one is to be contacted, then it is important to check them. One cannot expect a company to try repeatedly to make sure you get the message.
The airline changed the flight, Expedia notified you 1 and 1/2 months before the flight, and offered a refund. That certainly met any obligation they had. It is doubtful the airlines would have done any different in terms of notify the OP.
traveler on 08/02/2013:
I had a very frustrating experience with Expedia recently. I had to cancel my reservation , and received an email from Expedia stating that I have an ariline credit, and that to rebook I would need to call Expedia.
But when I called for some sepecific flights that I was able to see on Expedia for a certain price, they kept quoting me a price that was much higher than the one that I was seeing on the web site. They could not explain exactly why that was the case.
So I did not rebook the first time, because I was unwilling to add $2000 to my fare.
I called them again after a couple of months to use my credit. I spoke to an agent and told him which flights I wanted. He quoted me a price that was acceptable, so I told him to go ahead and book the tickets.
Within the few seconds it took him to get to the next screen to finalize the payment, he told me the ticket price had gone up by $161.
So I asked to speak to a manager, and guess what? She was able to give me the original price quoted!
Made me wonder if they have a way of increasing the price on their own.
I will never use them again for booking flights.
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Tried to Cancel a Flight With Expedia - Good Luck
Posted by
NANAIMO -- I just got off the phone with Expedia trying to cancel a ticket. It was well within the 24 hrs. but I was informed that it had to be in the same calendar day (not what I had read from people on the net that had cancelled). I bought the ticket last night before 9:00 and I called them back just before 9:00. They informed me their 'system' was 'down' and I should call back in an hour which I did. Their system was still down just before 10:00. I was told to call back in an hour at which time the system was still down so I called back until I got hold of someone and the system was finally working. I thought I would l just change the ticket but they wanted 200.00- this was midnight so I decided to cancel the ticket in the morning only to find that the 24hr. cancellation period had expired because it is not really a 24 hr. but a calendar day period (when the calendar date changes you are out of luck so never book with them in the evening).
So while their system was not working and I was waiting, my 'grace' period had passed. When I explained this to the individual they were not willing to make any kind of concession and when I asked to speak to the manager I was told that unless it concerned something not covered in their policy I could not speak to the manager.
What I wound up getting was a 200.00 penalty and a credit for the balance although they put a different spin on it - I was getting a full refund but would have to pay 200.00 to use it. I have spent three or four hours working on this as well. The girl I spoke to had a strong accent and seemed to struggle when reasoning which probably didn't help either.
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Weedwhacked on 08/07/2013:
Once your reservation is ticketed the money goes to the airline. Any changes after that would incur a change fee and the difference in the fares.
Since the airline is definitely going to charge Expedia for the change, why wouldn't they charge you for it. They are most certainly not going to pay it for you.
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EXTREMELY rude customer service
Posted by
Recently, I had booked a flight through Expedia for the day that Hurricane Irene was predicted to hit my departure airport. As soon as the airline I was on announced that they would change flight schedules free of charge, I called Expedia to change my flight. I was on hold for OVER 2 HOURS. When I finally reached an agent, he was very nice, but could not speak understandable English. Despite having to repeat myself (and ask him to repeat himself) over and over, we finally established that I needed to change my flight. I asked for a flight a day earlier than the one I had booked. I was on hold for 20 minutes while he looked for a flight and he came back on to offer me one later on the same day I had booked. I explained again and even told him flight numbers I was interested in. He put me on hold repeatedly for 10 or 20 minutes at a time and never returned with any useful information. He 'could not tell' if there was room on several flights. By this time it had been more than three hours since I had placed the call. My cell phone was running out of batteries. He asked if an agent could call me back later. When I complained and said my phone was running out of batteries, he said he would connect me to a manager immediately. I held for more than 35 more minutes until my phone ran out of batteries. I purchased a car charger and a manager did eventually call me back. He said that there were no flights available to which I could change and said they would credit the purchase price of my flight. I said I also had a return flight I needed credited back. He told me that was not possible since it was on a different airline than the first leg of my trip. This was not clear at all when I booked my flight. When I complained, he snidely said "well, you booked the flight, What did you expect?" When I expressed that my biggest frustration was Expedia's poor customer service and long wait time to speak with a representative, he said "Well it's not our fault there's a hurricane you know." I said "I'm not upset about the hurricane. I'm upset about your customer service," with which he continued to argue that the hurricane was not their fault. When I stated my complaint once again and said "Let's be clear, I'm upset with your service, not about the weather," he ended the call by saying "Is there anything else I can help you with today?"
Aside from unclear policies, Expedia's customer service is absolutely unacceptable. I will NEVER use them again and will advise everyone else I know to avoid Expedia.
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Worst experience with on-line travel agency
Posted by
Is it right that the travel agency charge you with a "reschedule fee" when your flight is canceled and you have to reschedule your flight because you can't make the time of new flight? Is it right to hold up the "good" flights and only release crappy flights with very late/early/sleep over in the airport flights to customers who reschedule flights? Is it right to reject the customer's request to cancel a flight leg? If your answers are "NO", read on.
I am a student in Texas A&M University and will attend an academic conference in Boise, ID in October 2009. I have been ordering tickets for my personal trips with Expedia for a couple years so I still trust their service this time. In the first place, I booked my flight to leave College Station, TX on October 4 and return on October 9. The outbound flight is basically following the order of "College Station, TX – Houston, TX – Boise, ID" and the return flight is in the reversed order. Four days later, I received an automatic email, telling me that my flight is canceled by Continental and a new schedule is provided in the email. I wasn't given a chance to reject or accept the new flight schedule. I scrutinized my new schedule and found out that my return flight (Boise, ID – Houston, TX – College Station, TX) was put forward to depart in 11:35AM in Boise, almost four hours earlier than my original plan (3:04PM) and I definitely cannot make it.
I called their customer service to reschedule my flight. I told them clearly what was happened. The first representative told me that she needs to call Continental to confirm my information and will call me back. I waited for a whole day and no one called. I called again. This time Expedia insisted that I have to pay the reschedule fee of $150, or they cannot reschedule the flight for me. It is totally not right because the whole situation is caused by the airline company. But finally I succumbed and agreed to pay the reschedule fee.
The interesting part follows. When I asked to choose a flight I saw on their website, I was told that I am not allowed to choose that flight. The only flight that is available to me is in a bad time: I will fly to Houston at late night and the final leg (Houston – College Station) is in the next morning. I asked if I can cancel my final leg since no one likes to sleep over in the airport. My request was rejected. In the end, I lost $150 for no reason and was put in a flight with worst schedule. I have to spend another $30 to take bus from Houston to College Station on that night because like I said, no one wants to sleep in the airport. No compensation of any kind is provided by Expedia.
I sent them a complaint letter, and this is their response: "…We are more than willing to assist our customers in any way commercially possible. We, at Expedia, are dedicated to providing knowledgeable service and support to our customers. But we are constrained by the policies of the vendors whose services we provide on our website. When a flight itinerary or hotel itinerary is purchased on Expedia, we act as the agent between the client and the vendor. Any transactions are governed by the rules and restrictions put in place by the vendor providing the service." Even though they have their own "secret rules" with vendors, what about consumer rights? This is the worst service I have ever experienced. If anyone is interested, I have kept all correspondences for future references.
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Ben There on 09/01/2009:
What airline did Continental rebook you on? It is the airline, not the Expedia, that cancelled the flight, rebooked you on another airline and picked the times. Did you ever ask if you could get a complete refund instead?
Anonymous on 09/01/2009:
This is why you book directly with the airline. No middle man.
dan gordon on 09/02/2009:
I think your frustration is misdirected as well. Talk with the airline. The Expedia people just booked your trip. They didn't rebook you the airline did. Start there
Anonymous on 09/02/2009:
When airlines have a schedule change they will normally change you to whatever flight you want. Expedia is extorting this cost from you. They can simply call Continental and change it at no cost.
Ben There on 09/02/2009:
Justthefaxx, the $150 sounds like an airline fee. It will be easy enough to see if Continental actually collected that fee on the receipt. Since Continental no longer flies to Boise it could be the other airline wanting the money.
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Beware of bait and switch
Posted by
FORT WAYNE, INDIANA -- I found a price of $1,282.00 to England and went through the process of buying the ticket. When I completed the transaction the price was $1,326.00. I called twice to find out the problem and both times they explained that the final price is real time and that they cannot help me. Both my phone calls were cut off before I could get any satisfaction. I have never had this kind of problem with other online reservation sights. I will not use Expedia again and I would advise that you stay away from this bait and switch kind of business practice.
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trmn8r on 05/08/2012:
The explanation would fit the right set of circumstances. I wasn't there, so I don't know the sequence of events between when you received the quote and got the final price.
Personally I would never use any of these sites, for different reasons.
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Not honoring their mistakes
Posted by
I booked a flight for my boyfriend (a fisherman from Alaska), and we just found out today that he would be able to come home 1 day sooner than we originally booked the flight for. I called Expedia and spoke with a customer service representative and he told me that we were eligible for a complimentary flight change at no cost (normally around $100.00) and he gave me a reference number to use when I call back with a new flight time. I tried calling Expedia twice but after being on hold for 10 min. both times and never getting through to anyone, I had to have my boyfriend call from the airport (I was at work and was too busy). He called me back a bit later and said that we in fact did have to pay to change the flight plan and even though we had a reference number and the name of the customer service person who originally told us about the one time complimentary flight change, Expedia wouldn't honor that stating that we were given the wrong information. He ended up changing his flight plan directly through the airlines and paying for the change. I will never use Expedia again.
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Ytropious on 04/18/2011:
It sounds like the service guy made a mistake. Mistakes happen I suppose. If every company paid for their employees mistakes and misquotes there'd be even more companies going belly up. They should have told you they'd made a mistake sooner, but perhaps they were busy.
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No accountability
Posted by
I recently booked a work trip through Expedia using their "Flight, Car, Hotel" package grouping. BIG MISTAKE!!! At the time of booking I did not receive a price breakdown as expected (i. e., X costs for flight, car and room rate). I emailed Expedia to inquire about this (as I need a detailed breakdown for reimbursement purposes) and was told I would have to take that up with the vendors used. I then contacted the hotel and was told that they cannot provide that information because I actually paid Expedia. This back and forth went on for 2 weeks prior to my trip. Every time I asked Expedia for this information they just referred me back to the hotel.
Fast forward to checkout. I did not receive an itemized bill from the hotel, so I requested one from the front desk. After some back and forth, I was told there was nothing they could do because, again, I had actually paid Expedia for this trip - not the hotel.
I contacted Expedia for some type of resolution. After approximately 10 minutes on hold I was connected to a very helpful and friendly representative. She immediately recognized the ongoing issue I had been having and apologized (unexpected, but not enough to get me to EVER use them again). After another 10 minutes she was able to provide me a breakdown.
Since when are receipts reflected how much you paid for something state secrets? I did not realize that Expedia dealt with classified information. All I wanted to know was my room rate and car rental amount.
I don't care if Expedia has a rate that is $500 better than another site, I will pay more to avoid the headache of dealing with them.
P.S. Their fabulous package deal ended up costing me about $250 more than if I had booked each item separately. Nice huh?
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Ben There on 07/24/2010:
Often airlines and hotels do not want the price breakdown to be given out when they are sold in a package. If you need the price for each for expenses, then book each separately.
getoverit on 09/08/2010:
I'm not at all surprised that you can do better than an Expedia package deal. Airlines, hotels, and car rentel companies do all kinds of discount deals and the discounts Expedia advertises are, of course, discounts of the top-end price.
I'm also not surprised that they were reluctant to disclose what you really paid to each vendor. If you were getting reimbursed for ne or more of the expenses, why didn't you just book those separately?
IhateExpedia on 09/08/2010:
This is very inconvenient to the customer, especially business travelers. They should expect people needing this break-down and should have been ready with the information.
I'll see your $500 and raise you another $500: I will pay $1000 dollars more than Expedia's quoted price to avoid the toothache of dealing with them.
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Will never book with them again
Posted by
We booked a trip to Lisbon Portugal using the flight/hotel package option. After reading almost 100 glowing reports about one of the hotel options, we chose it. We also selected and paid for the airport/hotel and hotel/airport transportation. Because another travel website had shown that particular hotel as being fully booked, I was very concerned that perhaps Expedia had booked us in by mistake. I emailed them 3 TIMES asking them to confirm that we did have a room. I NEVER received any response from them. I finally had to call the hotel itself to confirm the room. I then called the transportation service in Lisbon and confirmed with them.
On the flight from Newark to Lisbon we were given the seats at the rear of the plane next to the bathrooms. This has happened before when we've used either a site like Expedia or "free" mileage tickets. This is retaliatory on the part of the airlines and Expedia should not allow it.
We arrived in Lisbon to find NO car service waiting for us. We waited for an hour and finally had a representative at the Tourist Info booth call them. They arrived very flustered saying that they had no booking for us but would take us to the hotel anyway. We made absolutely sure, in the car, to make them reconfirm for the trip back to the airport because they said they did not have us down for that, either.
At the hotel we expected the best based on the reviews - a terrace to relax on, a decanter of Port in the room on arrival, a coffee/tea service. We saved almost no money by booking through them but decided it was worth the price (nearly $300/night) anyway. We were given a "cheap" room - no terrace, no Port, no coffee/tea service. Again, I believe it was in retaliation for booking with Expedia and not directly with them or a local Lisbon company. I have already submitted a review to Tripadvisor about that. Expedia also had us pay for the option of having breakfast at the hotel. After checking in it was quite obvious that breakfast was FREE and for ALL guests.
I will not use Expedia ever again based on their total lack of response to questions, and the apparent policy of other companies to offer the basest of services to Expedia's clients.
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Anonymous on 10/27/2009:
Sorry you had a bad experience on a big trip like that. Sounds like you did all you could by trying to reconfirm with Expedia and being proactive calling the hotel yourself.
I really wanted to address the aircraft seating you spoke about. I was a supervisor for a looong time for a major and believe me, I couldn't care less how you got your tickets. In no way, shape or form did that have influence on how you got your seat. I looked for seats together for parties of more than one and if not, as close as possible with aisles or windows for trading purposes on board.
Ben There on 10/27/2009:
You were not in the back of the plane because of how you booked, but instead how often you book with that airline.. I am guessing you were on Continental, and regardless of how you book you can always pick your seats on Continental.com before your flight. Do note that the front half of coach is normally blocked for elite frequent flyer travelers so if you did not fly 25,000 miles on Continental last year then you probably didn't have access to those better seats.
As for the hotel, the cheapest rates get the smallest rooms no matter how you booked. Last year I booked a hotel in Barcelona - the first set of nights were booked through a website and I got a balcony and free breakfast. The very last night I booked a much cheaper room directly with the hotel because I was staying longer, and I got moved to a room with no balcony, a view of the elevator and no breakfast... It was 50 EUR a night cheaper, though.
If you want nicest things, you will need to pay more money to get them regardless of how you book.
Anonymous on 10/27/2009:
Argghhh, it has nothing to do with how often you book with an airline either.
If 2 people walk up to me to check-in, I will give them 2 seats together, if available. If they ask for specifics, I'll give them what they ask for, if available. I don't care if this is their first flight or 1,001st.
Also, all seats are available for an agent to assign on the day of departure, excluding seats that are available for payment on a kiosk which are gate assigned at the appropriate time if unfilled.
Ben There on 10/27/2009:
The Judge, elite frequent fliers have access to more seats to pre-assign - maybe that has changed since you left the airline. Often times I have looked at a seat map online and the front half of the plane is empty. I enter my frequent flyer number and magically the front 10 rows are now available. If I don't enter my elite FF number my best seat would be say 20A, with the number in the reservation I can get 10A and all the emergency exits. This is all because I flew a lot with the airline last year.
Anonymous on 10/27/2009:
Expedia doesn't seem to ever want to deal with booking details after they make your reservation. One thing you did correctly is call the hotel directly to confirm.
"This is retaliatory on the part of the airlines and Expedia should not allow it."
Do you really think Expedia can control the airlines. Remember everyone in the world and their mother want that "aisle seat closest to the front" so some of you need to sit in the back. This isn't retaliatory, it goes with traveling by air.
JR in Orlando on 10/27/2009:
I love to ride in the back of the plane. If there are vacant seats to stretch out in, they are usually in the back. You get to board first even if not a frequent flyer. Don't have to stand around so long waiting to get on the plane.
mrsbaggins on 10/27/2009:
I used to work for United Airlines in a reservation center, so I, too, know how it can work. When it comes down to it, the res agent and the gate agent have the final say on seats. Ask for whatever you like - one of them will decide where you end up. And the airlines, at least in United's case, really really resent customers using travel websites. When we pay for our seats by booking with the airline we always get decent seats - at least never by the bathrooms. When we use free tix or a travel website we get the worst possible seating. Believe me, I know enough to always look at the seating charts and pick the seats. I booked awhile back and if I did not choose ahead of time it was because the chart was showing up as "not available." I know that means the flight is overbooked. And this one was overbooked.
(To those who don't fly often: If you're told by a reservation agent or travel agent that "the airport has control of the flight" your flight is way overbooked. Get there at least 3 hours in advance to get a seat or try to check in on-line the day before.
Ben There on 10/27/2009:
"And the airlines, at least in United's case, really really resent customers using travel websites."... In my experience, there are a decent number of employees that really really resent customers regardless of how they book. That said, there are some really nice airline employees as well.
Anonymous on 10/27/2009:
When I worked for US Airways, we couldn't assign seats within 4 hours of departure. It was under the airport's control then
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Flight Protection Rip Off
Posted by
Expedia sold me a flight protection plan in case my plans changed "I wouldn't have to pay any cancellation or change penalties." Expedia also said if you need to make a change just call us and we will take care of it.
After arriving at my destination my meeting schedule changed. I call Expedia for rebooking my flight. They say ....Oh I'm sorry you have already used part of your ticket, we can't help you...you have to call the airline"
I ask "what if the airline charges me for changing my ticket?"
Expedia "Then call the insurance carrier not us. By the way, why are you changing your flights? The insurance company will decide if your reason for changing is covered."
In other words....no insurance, tough luck. This is not what was told to me by Expedia. Just another rip off scheme by an insurance company!!!!! I expected much better from Expedia...guess I'm just another sucker to the Expedia management!
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Anonymous on 08/30/2009:
This is why it is always better to book directly with the airline, especially if you are traveling on business for meetings. It may cost more than using Expedia or Priceline but will save you a lot of frustration. Don't kick yourself too hard, you aren't the only one that's been screwed by Expedia.
Anonymous on 08/30/2009:
Isn't the insurance handled by a 3rd party? I haven't had the pleasure of using Expedia but they may be taking the rap here unnecessarily.
goduke on 08/30/2009:
The insurance is handled by a third party, and unless you bought the really expensive insurance policy (not the $13 one), changing your meeting plans is not going to be covered.
MaggieMcT on 08/30/2009:
What does the actual insurance document say?
Ben There on 08/30/2009:
Travel Insurnace does not covered delayed meetings, even if you purchase the policies offered by the airlines. While travel insurance is designed to protect your investment if you get sick, someone dies, your houst burns down, etc... There is just to great a chance that a meeting time will change (and no way to prove it) for any insurance company ever to thing that is a good idea.
Anonymous on 08/30/2009:
That's exactly what happens when part of your flight has already been taken. It now falls on the airline to make necessary changes (at a cost.) I know this because I used to work for an airline and a travel agency. Also I am quite sure that changing a business meeting is not covered by any policy.
godofwar on 08/31/2009:
benthere and justthefaxx are correct. flight insurance allows you to cancel for "covered" reasons "prior" to the start of the trip.
MzDLBrand on 08/31/2009:
I agree with the above posters, Trip Protection covers extreme emergencies, such as serious illness or family death. I also agree that it's always easier to book with the operating carrier instead of outside travel sources. In some cases (depending on airline) you have a reissue fee if you have to make a change through the airline and you bought it with an outside agency such as Travelocity, Expedia or Priceline.
RW01776 on 08/31/2009:
My point is that Expedia's sale tactic is misleading! I, for one, resent a service provider who takes the aggressive attitude of "buyer beware."
An insurance company is free to offer insuarance as they see fit, for whatever they wish to charge. BUT far to often the insurance business operates on a kind of 'beware the small print ....Got'cha attitude.
In my book this is unethical.
Ben There on 08/31/2009:
Did you read the policy, or did you assume all changes would occur for free regardless of the reason?
Eloise on 08/31/2009:
Ben There, All answers, best answers!
godofwar on 09/17/2009:
you have to understand that this is business. those policies are in place to protect the business, otherwise, if people can just change flights at their whim, the airline will go out of business. the problem with those who don't thoroughly read policies is that they want the rules bended to their command. you agreed to the terms and conditions, you bought the tickets, and you're covered by those policies.
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text:
'Great little box for the money'
'Solid performance and lots of cloud-based features'
'Simple setup, Can be managed locally or remotely'
'Excellent features, Performance is outstanding'
'Very high TCP throughput at all ranges'
'Easy to use, Fast performance'
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'Very easy to set up, Now includes 802.11n'
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'A fast, $100, dual-band 802.11a/b/g/n wireless router with built-in AirPlay support'
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'Best at this Price'
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623 Collins St,
Phone Number:
61 03 9614 6344
Fax Number:
61 03 9614 1189
Quality Hotel Batman's Hill on Collins is located opposite Southern Cross Railway Station and is within walking distance to Crown Casino, Melbourne Convention and Exhibition Centre, Melbourne Aquarium, Etihad Stadium, Rialto, Spencer Street Outlets and the Docklands. The hotel offers a wide range of accommodation suited to a variety of travellers, including modern Economy Rooms, Club Rooms and fully equipped apartments. The hotel features include two restaurants, a cocktail bar and gaming room, as well as a boardroom and two function rooms.
47 Barkly Street,
St Kilda,
Phone Number:
61 03 9537 1788
Fax Number:
61 03 9534 0609
Crest on Barkly Hotel is located right behind number one Saint Kilda Road Melbourne. Just eight minutes from Melbourne's Central Business District. Saint Kilda Road is also recognised as one of the most prestigious business locations in Melbourne. The suites, rooms and serviced apartments of Crest on Barkly, 80 in total, offer all the comforts and conveniences you would expect from an international four star Hotel. All suites and rooms have reverse cycle air conditioning, television, clock radio, ISD and STD direct dial telephones, free wireless internet, refrigerator, coffee and tea making facilities. There is a hair dryer and complimentary toiletries in the bathrooms. After a hard days work or sightseeing, relax and enjoy a drink at the cocktail bar or outdoor terrace. Its first floor location provides a relaxing view through the trees. Windows is the name of Crest on Barkly's a la Carte licensed restaurant. The 24-hour reception will organise your early morning wake up call, dry cleaning and laundry, although there is a guest laundry,Crest on Barkly has safe deposit facilities, fax and photocopying services. A secure undercover car park is also provided for your convenience. A lift from all levels of the hotel will take you to your suite or room. Crest on Barkly offers value for money. The city fringe location allows Crest on Barkly to offer an excellent class of accommodation and services at moderate rates.
Cnr Exhibition & Lonsdale St,
Phone Number:
61 03 9662 3900
Fax Number:
61 03 9663 4297
Graceful, elegant and grand in style, your home in Melbourne is the Melbourne Marriott Hotel. Focused on service, the Melbourne Marriott exceeds expectations of their business and leisure market. With 185 spacious guest rooms and suites, dedicated executive services, state of the art conference and event facilities, heated swimming pool, spa and gymnasium, the Melbourne Marriott prides itself on its world renowned spirit to serve. Perfectly located in the heart of Melbourne's theatre, restaurant and shopping district, the Melbourne Marriott looks forward to welcoming you.
131-135 Bourke St,
Phone Number:
61 03 9039 8888
Fax Number:
61 03 9039 8899
Award-winning Citadines on Bourke Melbourne is located in the heart of the city, the Apart'hotel is in the perfect location to experience all the world's most livable city has to offer. Enjoy some retail therapy in the Bourke Street Mall, Melbourne Emporium, The Strand Aracde, Melbourne Central and the QV shopping precincts; discover the magic of Melbourne Cricket Ground (MCG) and Rod Laver Arena with the Australian Football league (AFL), cricket, tennis, as well as world-class concerts and more right on your doorstep. Take a culinary journey with a myriad of dining options with multi-culturally unique dining experiences, or escape to a café down one of Melbourne famous lane ways. The on-site Heirloom Restaurant and Bar offers an east meets west, Japanese and French dining experience seven days a week. If it is business that brings you to town, Citadines is perfectly positioned for all your needs within the city. To complement the location, Citadines offers cleverly configured spaces and flexible services so your stay is customised to your lifestyle needs and budget. Citadines boasts 380 serviced apartments, each with separate living and dining areas, fully-equipped kitchenettes and modern amenities. You will have the privacy of your own apartment while enjoying the convenience of a hotel. The property also features a fully-equipped gym, indoor pool, sauna and outdoor sundeck; conference and meeting rooms, business corner and complimentary wireless broadband internet. A note on the location: Commencing August 2014 construction will be undertaken on The Metropolitan, a 104 apartment and retail development adjacent to Citadines on Bourke Melbourne. During this time Citadines will make every effort to minimise the noise impact to their guests. Please feel free to contact the friendly guest service or reservations teams at any stage if you have any queries or concerns.
285 Springvale Rd,
Glen Waverley,
Phone Number:
61 03 8561 2345
Fax Number:
61 03 8561 2350
Novotel Melbourne Glen Waverley now offers a contemporary new design with new advances in in-room technology. Offering 200 stylish hotel rooms and suites, Infusion Restaurant and Bar, Health Club including indoor heated pool and saunas, corporate meeting, exhibition and wedding space for up to 300 people and secure on-site undercover car parking, the hotel is perfectly positioned for business or leisure. The Novotel Melbourne Glen Waverley adjoins 'Century City Walk' cinema and bowling complex and is surrounded by over 35 cosmopolitan restaurants and cafés. 'Centro The Glen' shopping centre is located a short five minute walk away where you will find over 200 specialty shops. Ideally located close to the Monash freeway, the Novotel Glen Waverley is just 25 minutes drive from Melbourne's city centre, 35 minutes from the picturesque Dandenong Ranges, Yarra Valley and Mornington Peninsula regions, and 45 minutes from Melbourne's Tullamarine airport. A two minute walk to the Railway Station provides direct access to the Melbourne city centre, Melbourne Cricket Ground and Docklands Stadium.
111 Spring St,
Phone Number:
61 03 9633 6000
Fax Number:
61 03 9633 6001
Built in 1883, The Hotel Windsor has a history deeply etched into the fabric of Melbourne's culture and is known as Australia's grand hotel. The country's most awarded hotel blends stunning Victorian architecture with all the luxury appointments one would expect at this icon, which predates The Savoy in London and The Ritz in Paris. In recent years it has continued to receive recognition for providing outstanding customer service. The Hotel Windsor offers a range of innovative accommodation packages interlinked with the hotel's signature restaurant 111 Spring Street - famous for its traditional afternoon tea and superb fine dining. Located in the heart of Melbourne the hotel offers seven room and suite configurations, many overlooking the stately Parliament House and the picturesque Treasury Gardens. Melbourne's thriving theatre precinct, the Melbourne Cricket Ground and Rod Laver Arena are within a short walking distance. Getting around the city is straightforward with trains and trams at the hotel's doorstep.
Backpackers and Hostels
333 St Kilda Rd,
St Kilda,
Backpackers and Hostels
Phone Number:
61 03 9537 3777
Fax Number:
61 03 9537 3888
Looking for budget accommodation in a funky beachside suburb just 20 minutes by tram from Melbourne city centre? The award winning Habitat HQ has every option to consider including dorms, ensuite dorms, private ensuite and family rooms. Whether you are backpacker, a working holiday maker or travelling with friends and family Habitat HQ has accommodation to suit and we help you save money! Features at Habitat HQ are free internet wifi, free basic breakfast daily, pancakes on Wednesday, free BBQ Thursday, free musical instruments, free events daily, free secure car parking and door to door shuttle bus service (Tullamarine) for only $15 per person. Please contact Habitat HQ to receive your discount code. Habitat HQ facilities are the best and cleanest in the market. Their fully equipped, spacious communal kitchen and super modern bathrooms delight our guests on arrival. The welcoming lounge room is conducive to hanging out, meeting new people and enjoying our free events program. If you simply want to chill out, select from their extensive free DVD collection and head to the cosy television room. Habitat HQ have a sunny outdoor courtyard that has great seating, sun beds and it's very own herb garden for guest use. Guests choose to stay with us for authentic experiences that connect, engage and inspire them. Their intention is to provide exceptional experiences that enrich the lives of travellers and build memories of a lifetime. There is a free travel booking service with super experienced staff who will book your entire Australian trip. Sustainability is important at Habitat HQ. If you are concerned about your carbon footprint, do not worry. Habitat HQ has been awarded the prestigious Green Initiative Awards. As they are committed to making a positive impact on you and less of an impact on the environment.
155 Bourke St,
Phone Number:
61 03 9631 0400
Fax Number:
61 03 9631 0500
Quest on Bourke features 63 unique one and two bedroom apartments, each with its own spacious living area and fully-self contained kitchen plus laundry facilities. Some of the apartments feature a Juliet balcony for that funky New York loft feel and others boast a great place to sit and look at the city skyline. At Quest on Bourke they like to offer additional service to their guests. They can assist with wireless internet access (charges apply), movie hire, breakfast packs plus pantry shopping and all those little extra's that make the beautiful boutique property, a real home away from home. Relax in a spa, watch a new release movie, and arrange for amazing food to be delivered to your door or venture outside to the great city of Melbourne. Quest on Bourke has a new Business Centre which is available for hire for interviews and meetings as well as their small meeting room on the lower ground floor. Secure car parking is nearby at the Southern Cross Secure Car Park, at a cost of $25 for 24 hours or part thereof, or per exit, payable directly to Quest on Bourke. Please bring your paper ticket and this payment can be added to your account. Your ticket will be validated 15 minutes before you depart the car park and you simply insert this validated ticket into the boom gate and drive out. The buzz of Chinatown is 30 metres from your door, boutique breweries, theatres, beauticians, shopping for everyone is at your finger tips. Quest on Bourke is a great place to stay and explore Melbourne.
327 Bourke Street Mall,
Phone Number:
61 03 9650 0688
Fax Number:
61 03 9650 0711
Located on Bourke Street Mall, the vibrant heart of Melbourne, Causeway Inn On The Mall is situated in a prime position near the iconic GPO shopping complex and opposite Myer department store. Causeway Inn On The Mall's central location makes the hotel ideal for the business and leisure traveller who wish to be in the hub of Melbourne. The hotel is surrounded by lively cafes, fashion boutiques, Melbourne's famous shopping arcades and major department stores such as David Jones, Myer and Zara. Melbourne's cultural, sporting and entertainment venues are all a short walk from the hotel, including Federation Square, the National Gallery of Victoria, Regent Theatre, Crown Casino complex and the Southgate precinct. The Melbourne Cricket Ground, Hisense Arena and Rod Laver Arena, Etihad Stadium, Albert Park circuit are within a three kilometre radius, all accessible by Melbourne's famous trams. Causeway Inn On The Mall prides itself on offering comfortable well appointed rooms at affordable prices in the heart of Melbourne. Facilities at the hotel include a business centre with internet and printing facilities, a guest laundry, 24 hour reception and a tour desk. Value for money is the motto of this hotel. All rooms have their own en-suite bathroom, an in-room safe, an flat screen television with selected Foxtel channels, a bar fridge and air-conditioning. Guests can choose to book a room rate inclusive of a continental buffet breakfast or a room only rate. A hotel that offers friendly service, in a quiet atmosphere in the centre of Melbourne. Please note that Causeway Inn On The Mall is a non-smoking hotel.
489 Elizabeth St,
Phone Number:
61 03 8327 2777
Fax Number:
61 03 9329 1469
Jasper Hotel, Melbourne's vibrant boutique hotel located in the city's CBD Market Precinct, offers contemporary 4 star accommodation, dining, and conference and meeting facilities complimented by a strikingly high level of service. Welcoming corporate, leisure and conference guests, the Jasper provides a full array of facilities including modern room and suite appointments, mini bar, LCD TV, 24 hour in room dining, iPhone docking stations, WIFI internet access(charges apply) plus indoor and outdoor dining at Jasper Kitchen 7 days a week. Complimentary off site state of the art gym, swimming and spa facilities access is offered to all guests. At the Jasper Hotel, the focus is to give guests a truly memorable experience. At the Jasper, the service and attitude is not a process, it's an instinct.
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text:
Yes, the Office Furniture You Choose will Affect Your HealthMar 27, 2013 2:46:00 PM| By Stephen Barlow-Lawson0 comments
When they think of workstations or office furniture, people often forget that it's just as important, if not more important, for a desk to be properly fitted to the person using it as it is for the desk to be functional and able to coordinate with the existing decor. The good news is that you can find commercial office furniture that's not only fully functional and in-line with latest style trends, but also designed with ergonomics and your health in mind. The solution is an adjustable desk from Biomorph.Read More
The Biomorph Difference: Quality Home Office FurnitureFeb 11, 2013 2:51:00 PM| By Stephen Barlow-Lawson0 comments
There's a distinct difference between the home office desks, furniture and other products offered by Biomorph and those you would find at a chain department store. While many business owners are willing to invest money into quality furniture for their office buildings, few think twice about buying poor-quality desks or furniture for their offices at home. Here are just a few of the many reasons you can and will experience the difference when you outfit your home office with desks and other furniture from Biomorph.Read More


text:
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Naora Pendant Necklace
The radiance of a trio of waved metal rings.
- Adjusts from 16" to 20".
- Metal and synthetic materials.
We're so sorry: this item sold out sooner than expected. For an equally chic substitute, please call our Personal Service Associates at 1.888.855.4986. Or click on Chico's Chat below for immediate assistance.


text:
I created a smart list for all completed items and have a couple of issues:1) The list does not show a count for total items in the list, as do all of my other smart list. 2) Is there a way to quickly edit a smart list on an ipad to delete all items, rather then going through them one by one? My primary desire for my completed items is to glance at them at the end of the day to get a sense of what I accomplished, but then to delete them in one full swoop.Thanks for any advice anyone has.David
Posted at 6:56am on November 16, 2011
Hi David,The number of tasks displayed in the List view is always the number of incomplete tasks, so your Smart Lists which include only completed items won't show a task count here.Also, within the iPhone or iPad app, it's not currently possible to delete multiple tasks at once. Sorry for any inconvenience. The fastest way to accomplish what you described is to use the "Select All" option which is available in the web app.
Posted 3 years ago


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text:
I have actually been posting for about a week and havent introduced myself yet.
So, hi!
My name is Mark. I live in Toronto. I've been into the dharma for about 14 years now. Went back to grad school after i lost my job and am doing my thesis about mindfulness in all its currently popular contexts - Buddhist, MBSR and "Langerian".
Some of my questions will likely be related to my work. But I also spend waaay too much time in isolation reading and writing since I've been in school, and would also enjoy just hanging out and talking shop with y'all.


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Mardel Price $4.99
Every little girl is sure to find the perfect playmate from The Springfield Collection, an assortment of gorgeous, lifelike dolls that each have their own unique personality and story! Featuring sparkling, lifelike eyes that open and close, silky hair that can be brushed and styled, a soft, huggable body, and moveable arms and legs, each doll in this charming collection offers endless playtime fun!
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text:
The Research Week Symposium provides a venue for Auburn undergraduate students to present research and creative projects to the broader academic community. Undergraduates from all disciplines are invited to present their current and recent academic work, showcasing the diversity of topics, approaches, and interests at Auburn University and reflecting its spirit of excellence. The Research Week Symposium will be held as part of Research Week 2014.
How to participate
All undergraduate students enrolled at Auburn University (Main Campus or Montgomery Campus) are invited attend the Research Week 2014 and the Undergraduate Research Opportunities Fair. Undergraduate students wishing to make oral or poster presentations must submit an abstract of their research in addition to their online registration by February 21st, 2014 at 11:59 PM. Abstracts may be submitted at the time of registration, or you have the option of uploading your abstract to the registration site by the registration deadline.
Undergraduate students who are not presenting research but wish to attend must register for research week by Monday, April 7th, 2014.
The SGA Undergraduate Research Board partnering with Auburn University's Undergraduate Research Program, will host the second annual Undergraduate Research Opportunities Fair (UROF) in the Hotel at Auburn University and Dixon Conference Center. The fair will provide undergraduate students with the chance to discover possible opportunities to become involved in research. The fair is free to attend and lunch will be provided.
Abstract Guidelines
Only 2000 characters are allowed. The abstract should include a description of research goals, pivotal techniques employed, results, and discussion and implications of the findings.
Award Criteria
Undergraduate students who present their research or creative scholarship at the Symposium will be eligible for presentation awards according to the following categories:
Last Updated: February 5, 2014


text:
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Urthecast will tell you when the International Space Statio and its cameras are passing overhead to film your event.
"If I owned a studio, I'd make movie theaters pay me," says Dana Brunetti, producer of "House of Cards" and "The Social Network."
If you desperately want 4G, the Desire 510 won't break the bank. CNET's Rich Trenholm finds out if it's worth the cost.
Artist Nathan Sawaya shows off his amazing giant Lego sculptures in an exhibition at -- where else? -- Brick Lane.
Apple is partnering with American Express, Visa, and MasterCard on a mobile wallet system expected to be introduced with the iPhone 6 on September 9, according to two different reports.
Huge launches are expected from Samsung, Sony and others as the German show sets the tech agenda for the rest of the year.
The Archos Music Beany is a woollen hat that plays music, and is joined by a smart Weather Station and musical lamp.
Lego's Ultra Agents fight crime with your help in an interactive app that adds comics, games and alternative building instructions for your toys.
Peter Capaldi describes his twelfth Doctor as "funny, joyful, passionate, emphatic, and fearless" in the new series.
Taxi drivers will put the brakes on European cities today to protest against e-hailing app Uber, but critics argue the protest is "pointless" and "crazy."


text:
Pilot flour mill renovation celebrated with ribbon cutting
Published: 17 December 2009
Northern Crops Institute celebrated its new pilot flour mill with a ribbon cutting ceremony on Nov. 24. Institute director Brian Sorenson kicked off the event that included comments from special...
Blodgett Salafia publishes article about maternal knowledge
Published: 17 December 2009
Elizabeth Blodgett Salafia, assistant professor of human development and family science, recently had an article published with colleagues from Notre Dame. Titled "The Longitudinal Interplay of...
Message from President Hanson
Published: 16 December 2009
To our students, faculty and staff: After reviewing the details of NDSU's adjusted appropriated budget for 2009-2010 it is apparent that our tuition revenue will not meet...
Four new start-up businesses join the NDSU Incubator
Published: 16 December 2009
The NDSU Incubator welcomes four new and unique start-up businesses to its facility: Bolder Thinking uses state-of-the-art cloud computing to create hosted call centers; My S...
NDSU music department plans scholarship auditions
Published: 14 December 2009
The NDSU music department has planned entrance scholarship auditions on Feb. 18 in Bismarck, N.D., and Feb. 20 in Fargo. Auditions are open to high school seniors who plan to pursue a vocal or...
Bison Information Network begins operations
Published: 14 December 2009
NDSU's student-run campus television station Bison Information Network produced its first television newscast Dec. 10. The "SU TV News" was recorded in the brand new state-of-the-art Bison Information...
Diversity, Direction and Dollars Agricultural Forum set
Published: 14 December 2009
The 14th annual Diversity, Direction and Dollars Agricultural Forum is planned for Tuesday, Jan. 5, at the Days Hotel Grand Dakota Lodge in Dickinson, N.D. The NDSU Extension Service offices in...
NDSU Commencement set for Saturday, Dec. 19
Published: 11 December 2009
As of Dec. 11, a total of 444 students have indicated they will participate in the North Dakota State University commencement ceremony on Saturday, Dec. 19, at 10 a.m. in the...
President's Council on Alcohol and Other Drugs launches mentor program
Published: 11 December 2009
The North Dakota State University's President's Council on Alcohol and Other Drugs will launch the LIVE Real Mentor Program in January. The program's goal is to increase the...
Published: 11 December 2009
Stem cells, where they come from and what they are used for will be discussed in the next Science Café on Thursday, Dec. 17, at 7 p.m. in Stoker's Basement at the Hotel...


text:
Shop Our Family of Brands
Matching chocolate lovers with the best chocolates and truffles at Shari's Berries is a deliciously explosive combination. The list of best chocolates presented here has been crafted out of years of research where we have actively talked with thousands of our chocolate loving customers and eaten quite a few bites of the best truffles along the way.
If life's a box of chocolates, the one and only place to live it is here at Shari's Berries. That's because we offer the best selection of deliciously gourmet, delightfully indulgent and 100% cravable chocolates and truffles anywhere on the web. Think intensely rich, think creamily smooth and think wondrously sweet and you'll have a good idea of what makes our simply mouthwatering truffles quite simply irresistible. You can also send Rocky Mountain chocolates from our online collection that make perfect gifts for any occasion. Our chocolate collection also includes chocolate covered marshmallows, made with creamy handmade marshmallows and gourmet chocolate dip.
Buy a housewarming gift of gourmet truffles online and give a gift that suits all types of occasions. Because, whether you're on the hunt for a thoughtful pick-me-up, or a delicious way of saying congratulations, our chocolates will fit the bill. For a special birthday, anniversary or just because, we'll send heaven in a box! The only question you'll have to ask is whether you choose milk or dark chocolate. With our many handmade dark chocolate truffles and special milk chocolate truffle assortments, the choice is entirely yours! And, we've got everything to make a chocolate lover swoon.
Find tasty retirement gifts such as giant assortments of milk chocolate truffles with assorted fillings, to bespoke boxes of specialty picks like our wine infused chocolate truffles, we're a chocoholic's paradise. Think of it as chocolate cheer all packaged up in a neat little box! Or, go for something show-stopping with our two days of gifts. On two consecutive days we'll surprise your special friend or loved-one with an express delivery of beautifully fragrant blooms and chocolate truffles. Talk about romantic.
Mid-morning or mid-evening, whenever chocolate o'clock strikes, be sure you've got some truly deluxe truffles on hand with some of our sophisticate sweet chocolate treats. With seasonal specials and delicious new varieties being added all the time, you can count on us to help you find an unforgettable chocolate indulgence like no other. You could say that we've got gift giving chocolate-covered!
Shopping last minute? Need I'm sorry chocolates gift delivered? Then just take a look at our eleventh-hour selections including a line-up of great truffles and chocolates that we can deliver overnight. Then, we'll carefully wrap up your choice and deliver it to your doorstep or theirs all ready to enjoy. And because we ship nationwide, we're the perfect choice for anyone with long-distance friends and family members. In fact, getting a unique and distinctly divine present really couldn't be easier! So shop for gourmet chocolate truffles now and shop Shari's Berries. We're ready and waiting to take your chocolate order!
©2014 Provide Commerce, Inc. All rights reserved.


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Garam Masala is a blend of dry-roasted and finely ground spices; coriander, cardamon, cinnamon, cloves, bay leaves, nutmeg, ginger, pepper and cumin.This exotic blend of spices is named after the Indian word for "warm" or "hot". Mixed with our dark chocolate ganache our Garam Masala Chocolate Truffle adds a sense of warmth to both the palate and the spirit.
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Truffles by Napa Valley Chocolate Company
Location: www.napavalleychocolateco.com
© 2014 Created by Clay Gordon.


text:
Chrysler begins charitable foundation honoring Marchionne
DETROIT (Reuters) - Chrysler Group LLC on Wednesday said it has begun a charitable foundation in the name of the company's chief executive, Sergio Marchionne.
The foundation will initially support the educational needs of the children of Chrysler employees. The first awards will be given in 2014.
Marchionne was already CEO of Italy's Fiat SpA FIA.MI in 2009 when Fiat took over management control of Chrysler as it came out of bankruptcy. Fiat now owns 58.5 percent of Chrysler.
"Creating this foundation is a fitting tribute to all that has been accomplished at Chrysler," said Ronald L. Thompson, lead director of the Chrysler Group board in a press statement.
Marchionne, in the same statement, said, "The action being proposed by the board of directors provides an opportunity to support important causes consistent with the values of Chrysler, with an initial focus on the educational needs and ambitions of our employees' children."
(Reporting By Bernie Woodall)


text: Florida DUI Defense Have you been arrested for a driving under the influence (DUI) offense in Miami, Florida? DUI cases are time critical! It will be vital to the strength of your DUI case to contact a Miami DUI lawyer immediately following an arrest. All DUI cases require attention to time limits, but more importantly, a lawyer must have the time to focus on the details of your case. Whereas some lawyers may apply a one-size-fits-all approach to your DUI matters, at Jonathan Blecher, P.A., I take the necessary time to pay attention to every single detail and every piece of evidence applicable to your case I have extensive qualifications that allow me to provide high-quality representation to my clients, no matter how complex their case may be. 30 years of experience in criminal law and 3,000 DUI cases successfully defended Listed as one of the top lawyers in the state by Florida Trend's Legal Elite and Cambridge Who's Who in Law Admitted to practice in state and federal courts, including the U.S. Supreme Court! Rated 10.0-Superb by Avvo, the highest possible rating given Member of the National College of DUI Defense Arrested for a DUI offense? Call Now to Get a Free Case Evaluation! If you were arrested for a DUI-related offense in Florida, do not think that you will automatically be found guilty of all of the charges. You do not have to take your accusations or penalties lying down. With the help of an experienced and knowledgeable Miami DUI defense lawyer, your DUI allegations can be a thing of the past. My personal goal is to help you move on with your life in a positive way. I directly handle every case that comes through my firm's doors. I have direct control and responsibility for your case and I pride my service on this strong foundation. As a former prosecutor and skilled defense lawyer with more than 30 years of legal experience, I have been chosen time and time again to represent thousands of DUI cases in Miami, Florida. My high standards of ethics and commitment to effective legal representation have earned me an Avvo Rating of 10.0 Superb. If you are ready to discuss your DUI-related case, contact Jonathan Blecher, P.A. as soon as possible. I will never hand your case over to an inexperienced lawyer, associate, or partner. You can trust that, from the moment you call my offices to the final outcome of your DUI case, you will walk away knowing that I was by your side the entire time. Call now to schedule a time that works for you to meet with me for a free case consultation. Miami DUI Attorney Assists with the Following Legal Matters After a DUI Arrest Being arrested for driving under the influence (DUI) does not mean that you are guilty of the charge. There are steps that you can take to lessen the chances of losing your DUI case if you have been arrested for a DUI-related offense. You have the right to speak with a DUI defense attorney immediately after an arrest, and doing so could help strengthen your case. Asleep Behind the Wheel Many people assume that they must be actually driving a motor vehicle while under the influence to be arrested or be charged with a DUI offense. In Florida, however, you can be arrested for simply being in actual physical control of the vehicle while under the influence. This can include falling asleep behind the wheel of a car, even when parked with the engine turned off. With the right representation, there could be many DUI defenses available for your DUI charge of being asleep behind the wheel. Breath, Blood and Urine Tests Breath, blood and urine tests are all methods that law enforcement officials use to determine the blood alcohol content (BAC) level of an individual suspected to be driving under the influence. If you are discovered to have more than the legal 0.08% BAC limit, do not assume that the evidence against you is too incriminating to fight! There are many ways to challenge the validity of sobriety tests, such as by addressing issues of improperly calibrated equipment, improper procedure, or unlawful search by a law enforcement agent. Commercial Driver's License (CDL) DUI If you have been arrested for a CDL DUI, not only are you facing potential criminal penalties, but your line of work could be threatened. Because commercial drivers are held to higher standards than regular drivers, it is imperative that you seek strong legal representation after a charge of CDL DUI. A CDL DUI conviction could result in a permanent license revocation and, depending on your offense, could be punishable by jail time, steep fines, reinstatement fees, probation, and the loss of your job. Chemical Testing Regulations In order for you to be convicted of a DUI charge, the prosecutor must be able to prove that your BAC level is actually above 0.08% while operating, or being in actual physical control of, a vehicle. It is important to remember that the actual results of the sobriety test are not what prove your guilt in a DUI-related offense. In order for the prosecution to prove that you were over the 0.08% legal limit at the time that you got behind the wheel, state prosecutors must be able to estimate what your BAC was when you were first stopped by law enforcement. If you were pulled over, consult a DUI defense attorney to help determine whether your DUI was handled correctly and in accordance to the law. Driving with a 0.08% BAC Level If you are found controlling a vehicle or driving with a 0.08% BAC, law enforcement may charge you with driving with an unlawful blood / breath alcohol. Penalties typically tend to range based on a number of factors, but you can be suspended for six months for the first offense and one year or more for any additional offense. In order to fight a DUI charge and protect your driving privileges, consult a DUI defense lawyer immediately after an arrest. DUI Defenses Florida has some of the toughest DUI laws in the entire nation. Prosecutors will do anything in their power to prosecute you to the fullest extent of the law. As a result, you will need an experienced DUI defense lawyer to help you make informed choices regarding some of the most important legal decisions you will make in your life. Your DUI lawyer should not take your DUI charges lightly and should be able to create the most effective DUI defense strategy available to your circumstances. Retain this level of representation from my firm. DUI Diversion Programs By participating in DUI diversion programs, such as Miami's Back on Track Program, you could avoid the stigma that is often associated with a DUI conviction. Because admission into the program is not automatic, a DUI defense lawyer can help you with the admission process, guide you through the necessary steps, and apply for a criminal record sealing. DUI FAQ DUI is an increasing problem, and many innocent persons are charged each day with DUI-related offenses. In order to better understand your circumstances, it is wise to become more knowledgeable about the legal process and what you may be facing. Because DUI laws and procedures are often very confusing, read through answers to some DUI FAQs to learn more. DHSMV Hearing According to Florida laws, if you were charged and arrested for driving with a blood alcohol content (BAC) level over 0.08%, your license will be subject to administrative suspension. After a DUI arrest, you will only have 10 days to either request a Formal Review Hearing at DHSMV in order to challenge your driver's license suspension, or choose to waive the Formal Review Hearing and apply for a Review of Eligibility for a Business Permit. Consulting an experienced DUI lawyer during this process can help you learn what to expect, protect your rights, and effectively prepare you for your DHSMV hearing. DUI Manslaughter DUI manslaughter will result in permanent revocation of a driver's license. If you are found guilty of a DUI manslaughter charge, you must wait at least five years before gaining eligibility to apply for a hardship license at the Bureau of Administrative Reviews. Other required consequences include DUI school or a treatment program. In order to reinstate a driver's license or obtain a hardship license, the driver must receive a favorable recommendation from a Special Supervision Services Program. DUI Manslaughter with Prior If another person was killed in a DUI accident and you have been arrested or convicted of a DUI offense previously, you could be facing even more serious penalties. Because Florida has among the strictest DUI laws in the nation, DUI manslaughter with a prior DUI conviction could result in enhanced penalties including jail time, fines, community service, treatment program attendance, and permanent driver's license revocation. DUI manslaughter with prior offense charges do not allow provisions for obtaining a hardship license. DUI with Injury If a DUI-related accident results in serious injuries to another person, a DUI charge can escalate to include life-changing consequences, such as felony penalties. If your DUI accident caused a serious or catastrophic injury to another person, you could be facing up to five years in prison. Because DUI with injury offenses include complex legal issues, it is wise to enlist the help of a qualified DUI defense attorney who can address the issues as quickly and efficiently as possible. Felony DUI DUI laws tend to vary from one jurisdiction to another, so it can be challenging to determine whether your DUI offense is punishable by a felony penalty. While most first DUI offenses can be punishable by a misdemeanor conviction, some first-time DUI offenses can be raised to felonies if someone was injured or killed as a result of the driver's impairment. If a victim was killed in a DUI accident, you could be charged for a felony vehicular manslaughter offense, which carries a higher sentence upon conviction. To determine if your DUI offense is a felony, consult a DUI defense attorney. You could be facing a state prison sentence of one year or more. First DUI If you have been charged with your first DUI, you may be facing penalties including license revocation of 180 days to 1 year, which will become effective on your conviction date. Before the expiration of the license revocation period, you may apply for a hardship license. DUI school completion is mandatory and treatment may be required. Once your penalties are satisfied, you may be eligible to apply for a hardship license at the Bureau of Administrative Reviews. Florida DUI Laws Florida has among the strictest DUI laws in the entire nation. Florida DUI laws provide for an immediate suspension of your driver's license after an arrest. In most cases, Florida DUI laws will only offer a 10-day period in which someone can take action against a license suspension. Due to recent Florida legislation being passed, it has become increasingly harder for DUI lawyers to challenge DUI cases or obtain lesser charges. With the right legal representation on your side, however, a DUI attorney can still help get your charges reduced or even dismissed. Florida DUI Penalties Florida DUI penalties range in severity according to the type of offense, the amount of alcohol found to be present in a person's system, the age of the driver, and presence of prior convictions. Any sentence will be quantified once all of these determining factors are analyzed. Typically, first-time offenses warrant misdemeanor charges resulting in fines and license suspension. Any subsequent offenses could warrant felony charges resulting in fines, license suspension, jail time, and DUI school and treatment program attendance. Fourth DUI If you have been convicted of a fourth DUI or any subsequent DUI offense, you will be facing severe consequences. Florida DUI laws require that a fourth DUI conviction result in a permanent driver's license revocation with no possibility for a hardship license. To protect your privileges as a driver, it will be imperative to your case to speak with a DUI defense lawyer immediately after an arrest. Illegal Blood Tests Florida law and the U.S. Constitution prohibit law enforcement from taking your blood for a DUI investigation unless there has been a serious injury or death due to an alleged DUI accident or if a breath test is impossible or impractical. If law enforcement is able to prove reasonable cause to believe that you were under the influence of alcohol and that your impaired driving caused the DUI accident involving serious bodily injury, then officers may request a blood test. If you were subjected to an illegal blood test that led to a DUI arrest, you may have grounds to challenge the admissibility of that blood test and need to consult a Miami DUI defense attorney. Illegal Traffic Stops Before a law enforcement officer can stop an individual while on the road, the officer must be able to prove a reasonable or "founded" suspicion that an individual has committed, is committing, or is about to commit a crime. In order to stop an automobile and request identification from its occupants, an officer must prove reasonable suspicion to warrant an investigation. Many Florida drivers do not know that this law actually protects drivers to a great extent because it prohibits officers from pulling a driver over based on unfounded suspicion. If you think you were pulled over illegally before a DUI arrest, speak immediately with a DUI defense lawyer who can begin to construct a strong defense on your behalf. License Suspension Florida is an implied consent state, which means that any driver with a valid license agrees to submit to a chemical test if suspected of DUI. Florida drivers only have 10 days to request a formal hearing to prevent the suspension of a driver's license after a DUI arrest. Even first-time offenders may face a license suspension for up to one year, so it is crucial to speak with a knowledgeable DUI defense attorney for a strong defense. Miranda Warnings Many Florida drivers have probably heard of Miranda rights but do not actually know what they are, what they do, and who they protect. According the United States Constitution, your Miranda rights protect your right to remain silent and right to avoid self-incrimination. If you have been pulled over or arrested for a DUI-related offense, you do not have to say or do anything that suggests that you have committed a crime! In order to exercise your rights, make sure to vocalize your desire to remain silent. Once you invoke your right, law enforcement cannot use your silence against you. Out-of-State DUI These types of cases demand specific attention from a DUI defense attorney. Out-of-state DUIs are just as serious as other DUI offenses and involve complex laws. There are two primary laws that govern the sharing of ticketing information between states. To protect your rights as a driver, enlist the help of a DUI defense lawyer who has a strong understanding of the Driver's License Compact and the Non-Resident Violators Compact to create a strong defense for you. Roadside Sobriety Tests In addition to breath tests, blood tests, or urine tests, prosecutors will try to prove your impairment by attacking your performance on roadside sobriety exercises. Even if you failed a roadside sobriety exercise, do not think that the evidence against you is all that incriminating. Because these exercises are subjective and prone to inaccuracy, your ability to operate a vehicle should not be judged by your performance. If you were subjected to roadside sobriety exercises, speak with an experienced DUI lawyer to construct the best defense for your DUI arrest. Sealing Your Record Being convicted of a DUI-related offense does not mean that you must suffer lifelong consequences. There are plenty of opportunities for you to expunge - or seal - your criminal record. Completing a Back on Track Diversion Program could result in no conviction on your record. Unfortunately, many judges improperly require you to submit to fingerprinting after pleading "no contest" to a reduced DUI charge of reckless driving. Fingerprinting could result in a record indicating that you were convicted of the offense, leading to difficulty in applying for loans or employment in the future. To ensure your record stays clean, consult a knowledgeable DUI defense attorney. Second DUI If you have been convicted of your second DUI offense within five years of your first conviction, penalties will include a long license revocation. Unlike a first DUI offense, you will not be permitted to apply early for a hardship license. If you are convicted of DUI within five years of your first DUI offense, your license will be revoked for five years, and you must attend and complete DUI school and treatment. You may apply for a hardship license after one year of serving a license revocation sentence. The DUI Traffic Stop It is incredibly easy to commit any of the top 10 DUI mistakes if you are pulled over for a DUI traffic stop. In order to help you prevent an arrest or lessen the chances of losing a DUI case, it is essential that you know the procedures and standards that comprise a DUI traffic stop. If you are concerned about being pulled over and being charged with DUI, or if you have already been charged, you do not have to let a conviction ruin your life or change your future! With effective counsel from a Miami DUI defense lawyer, you could properly prepare yourself for what to expect in a DUI traffic stop. Third DUI A third DUI offense in more than 10 years will result in a 180-day to a 1-year driver's license revocation, unless any of the prior convictions fall within a 10-year period of any other. If you were convicted of DUI twice within five years, your driver's license revocation period will last five years with no possibility for early application of a hardship license. While a third DUI conviction within a 10-year period of your prior convictions will result in a 10-year license revocation and mandatory completion of DUI school and treatment. You must serve at least two years of the revocation period before applying for an early hardship license. Top 10 DUI Mistakes Getting pulled over can be a frightening and stressful process for many Florida drivers. Florida drivers need to be aware of the top 10 DUI mistakes that drivers make when a routine traffic stop escalates into a DUI-related traffic stop. Becoming informed of the mistakes many people make can help you prevent an arrest in the future. Underage DUI Underage DUI is when someone under the legal drinking age of 21 is found to be operating a vehicle with a BAC of 0.02% or more. Florida has enacted a "zero tolerance" policy for any underage person who is charged with DUI. If the young person is discovered to be under the influence while behind the wheel, the underage driver may face serious consequences for illegal intoxication. Don't hesitate to contact my firm to find out how I can defend your case.


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Spinal stenosis is narrowing of the spinal column that causes pressure on the spinal cord, or narrowing of the openings (called neural foramina) where spinal nerves leave the spinal column.
Pseudo-claudication; Central spinal stenosis; Foraminal spinal stenosis; Degenerative spine disease; Back pain - spinal stenosis
Spinal stenosis usually occurs as a person ages.
Spinal stenosis may also be caused by:
Symptoms often get worse slowly over time. Most often, symptoms will be on one side of the body, but may involve both legs.
Symptoms include:
Symptoms are more likely to be present or get worse when you stand or walk. They often lessen or disappear when you sit down or lean forward. Most people with spinal stenosis cannot walk for a long period.
More serious symptoms include:
During a physical exam, your doctor will try to find the location of the pain and determine how it affects your movement. You will be asked to:
Your doctor will also move your legs in different positions, including bending and straightening your knees. This is to check your strength and ability to move.
To test nerve function, the doctor uses a rubber hammer to check your reflexes. To test how well your nerves sense feeling, the doctor touches your legs in many places with a pin, cotton swab, or feather.
A brain and nervous system (neurologic) examination helps confirm leg weakness and decreased sensation
in the legs. The following tests may be done:
Your doctor and other health professionals will help you manage your pain and keep you as active as possible.
Treatments for back pain caused by spinal stenosis include:
Spinal stenosis symptoms often become worse over time, but this may happen slowly. If the pain does not respond to these treatments, or you lose movement or feeling, you may need surgery.
Surgery may include removing a bulging disc
, removing part of the vertebra bone
, or widening the opening where your spinal nerves are
During some spinal surgeries, the surgeon will remove some bone to create more room for your spinal nerves or spinal column. The surgeon will then fuse some of the spine bones to make your spine more stable. But this will make your back more stiff.
Many people with spinal stenosis are able to be active with the condition, although they may need to make some changes in their activities or work.
Spine surgery will often partly or fully relieve symptoms in your legs or arms. It is hard to predict if you will improve and how much relief surgery will provide.
In rare cases, changes caused by pressure on the nerves are permanent, even if the pressure is relieved.
Call your health care provider if you have symptoms of spinal stenosis.
More serious symptoms that need prompt attention include:
Chou R, Atlas SJ, Stanos SP, Rosenquist RW. Nonsurgical interventional therapies for low back pain: a review of the evidence for an American Pain Society clinical practice guideline. Spine. 2009;34:1078-1093. http://www.ncbi.nlm.nih.gov/pubmed/20357643
Chou R, Baisden J, Carragee Ej, Resnick DK, Shaffer WO, Loeser JD. Surgery for low back pain: a review of the evidence for an American Pain Society clinical practice guideline. Spine. 2009;34:1094-1109.
Weinstein JN, Tosteson TD, Lurie JD, et al. Surgical versus nonoperative treatment for lumbar spinal stenosis. Four-year results of the Spine Patient Outcomes Research Trial. Spine. 2010;35:1329-1338.
Zacharia I, Lopez E. Lumbar spinal stenosis. In: Frontera WR, Silver JK, Rizzo TD Jr, eds. Essentials of Physical Medicine and Rehabilitation. 3rd ed. Philadelphia, PA: Elsevier Saunders; 2014:chap 50.
C. Benjamin Ma, MD, Assistant Professor, Chief, Sports Medicine and Shoulder Service, UCSF Department of Orthopaedic Surgery, San Francisco, CA. Also reviewed by David Zieve, MD, MHA, Isla Ogilvie, PhD, and the A.D.A.M. Editorial team.
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if batting previously (like 2-4 yrs ago) was 4 out of 5 stars, it is now 2.5 stars
if bowling previously was 2.5 stars out of 5, then it is now 1.5 to 2 stars.
essentially back then, india would win games on back of great batting displays (sehwag, gambhir, laxman, and tendulkar were excelling together) instead of great bowling. bowlers would just do enough to win after the batsmen had put a big total on the board.
now that the batting's **** now, team's been found out both home and away.
if india drew back the series, i get the feeling that the players and the management would go on about how they are still a strong side etc and deny that they have been uncommitted and just dreadful in every aspect since the world cup compared to their opponents, thereby resulting in no serious changes being made to the side.
Then 2-3 months later, australia 2-0 up...
Proud Supporter of All Blacks
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Look, for all the problems you have, I really don't see anything that couldn't be solved by putting Rahul in charge. What a guy.
+ time's fickle card game ~ with you and i +
forever 63*
ESPN Cricinfo @ESPNcricinfo
Yuvraj, Zaheer and Harbhajan dropped from squad for fourth Test #IndvEng
Team India for Nagpur Test: MSD (C)/Sehwag/Gauti/Sachin/Virat/Pujara/Jadeja/Ashwin/Chawla/Ishant/Ojha/Rahane/Dinda/Vijay/Awana
Indians can't bowl - Where has the rumour come from as I myself and many indian friends arwe competent fast bowlers ?
With the English bid I said: Let us be brief. If you give back the Falkland Islands, which belong to us, you will get my vote. They then became sad and left
Jadeja! Great pick. Haters gonna hate based on limited overs failures but his skills translate so much better to FC cricket.
Dropping Zaheer but not Sharma is so weird though.
~ Cribbertarian ~
Rejecting 'analysis by checklist' and 'skill absolutism' since Dec '09
Originally Posted by John Singleton
Zaheer is a ballsy move. Might be it for him.
i don't what the **** a dinda and awana is so yeah that's real
Yeah, look I wub Zak, but he's moving towards being a pastiche of his former self currently. Tubby 34 year old seamers with what would optimistically be called a chequered injury history have a limited shelf life.
Needs to go away and get fit.
Cricket Web's 2013/14 Premier League Tipping Champion
- As featured in The Independent.
"I don't believe a word of Pietersen's book, but then I don't believe a word anyone else has said either."
- Simon Barnes renders further comment on KP's autobiography superfluous in a sentence
rahane would probably still play ahead of jadeja, but two triples in a season bodes well for the latter
unless they decide to drop some other ****
Gotta say, there's no way Sharma or Dinda are better than Zaheer at the moment, IMO. He may be a shadow of his former self but Zaheer's shadow has always been a better bowler than those two. I could understand if they dropped Sharma as well or Yadav was fit but as it stands I think it's a bit of a knee-jerk.
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