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In 3 Years the Mattress Has Lost 3 Inches in Loft/height
Posted by
JESSUP, MARYLAND -- In July 2010 we purchased a king size 17" mattress from The Dump (first mistake). The bed was wonderful for the first 10 months or so. Then it seemed to get harder and harder and my deep pocket sheets were getting to be too big for the bed. Not until after I called the warranty number did I measure the mattress. Our bed had shrunk in height from 17 inches to between 14 an 15 inches. There is none of the properties that memory foam mattresses are famous for left in our mattress, like pressure reducing or pressure relief. We are basically sleeping on the hard base foam, there is no give or support left. This is after only having it 3 years and I called to make the claim at 2 and a half years. I was just notified that my claim was denied because comfort is not part of the warranty? Having No comfort is the result of the foam failing.
I am left with 25 year warranty that they do NOT honor!
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Mattress Sags
Posted by
I bought this mattress four years ago. I remember spending over $2,000 for it. The sales representative gave me a lot bull. He said that the mattress would not sag. A few month after I purchase it started to sag and tilt down on the edge. We called the store that we bought it from and they told we need to upgrade to a different mattress. In the meantime the mattress got worse and I started falling off the bed. I had a few falls when I was sleeping. Two weeks ago I slipped on something, fell back and broke my wrist and arm. I had surgery to fix my arm and wrist. A week and a half later I fell out the bed because the way the mattress was sagging. Thanks for nothing Dormia
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Alain on 05/22/2011:
There does seem to be a number of complaints around about Dormia. I'll take this into consideration when I next need a mattress, which hopefully won't be for a while.
shivu on 01/27/2012:
we have the same problem. we bought Dormia mattress in 2008 and within 6 months it sagged.
offlate I realized that we have a warranty of 25 years and called the customer service. they said dormia filed bankruptacy and without the receipt they cannot help us with the claim. we bought the mattress paying $2500 or above! we had bought through dormia credit card and now they say they don't have access to any of the dormia information. Any one has any suggestions as to how I can proceed with the claim as I cannot find the receipt?
Cricksmum on 02/09/2012:
I bought a Dormia a year and half ago, same issues as I see all over the web...sagged within 4 months, big pit where I sleep because the foam loosened, or collapsed in that area. You don't 'see' an impression, so warranty doesn't cover it. But push down on that area and it virtually collapses beneath any pressure. It's a piece of junk and I tell everybody I know to steer clear. They do not stand behind their product.
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Don't Waste Money on a Dormia Mattress
Posted by
CINCINNATI, OHIO -- My husband and I purchased a king size memory foam mattress from Dormia in October 2005. The bed was great at first. By January 2007 we began to notice significant sagging in the mattress on both sides of the bed where we sleep. It's like we have a hill in the middle of our bed and a steep slope or valley down both sides of the mattress. As a result, I can no longer sleep on my stomach on the mattress. If I do, I wake up with neck and back pain because I'm sleeping with an arched back all night. My husband is practically rolling of his side of the bed.
I contacted Dormia about this as they advertise a 25 year warranty. They told me to take pictures of the bed and email them to firstname.lastname@example.com. I did, but had them returned to me after several attempts because their email was full (bad sign right there). The email finally went through, but I never heard back from them. On my second call to customer service, I got the major go around from a customer service rep (CSR). This CSR told me that we were denied a replacement mattress (not that I would want one - I want a refund!). She said that our bed looked normal and that we should expect up to 2 inches of settling (she said the bed was doing what it was supposed to do - "it's memory foam; it's supposed to settle where you sleep on it". I said okay, but am I supposed to be having back and neck pain from it too? She evaded this question. When I asked to speak to a supervisor she said that there wasn't one. She was it. We went around in circles. It was like I was asking Bill Clinton questions.
I should point out that I am 5'4" and weigh 110 pounds. I'm not a big person - and neither is my husband. We are active people who expect to get our money's worth and top notch customer service from the companies we do business with. This had not been the case with Dormia and I am using any vehicle I can to get the word out. DON'T WAST YOUR MONEY ON A DORMIA MEMORY FOAM MATTRESS!
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kanga-roo on 01/17/2008:
I have the same issue with my Dormia 'Legend' split top. After Dormia inspects the mattress, I'll report back with results.
RealGirl59 on 04/09/2008:
Hey kanga-roo I'm in desperate need of a latex mattress to put on top of adjustable bases I have just purchased, I've had cancer and surgeries and I really need comfort and support , thought this company offered it, glad I read ur and other reports about sagging And now I'm wondering about odor - eww! I'm wondering if I should take a chance on a Sealy spring free- I think they are synthetic= at least no smell = let me know what happened with yours, thanksss : )
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Horrible return policy, helpless service people
Posted by
great marriage bad mattress
CINCINNATI, OHIO -- The short story is the mattress is fine to sleep on but when it comes to marital relations it's horrible. I went to the store after a week. I calmly explained our disappointment but asserted that the nature of the problem was not going to get better over time. They say I MUST wait 30 days before I can return. Same response from customer service who also told me to "have 'relations' elsewhere!" REALLY!
When I spend a large sum of money to a company who touts themselves as high-end retail I expect more than just the spouting back of company policy. The sales person didn't have answers to our basic questions. There was little or no effort to address our dissatisfaction by either the salesperson, customer service and an unresponsive sales manager.
It looks like we made a very expensive ($1,700) mistake! The nature of the foam mattress is the problem. All of the remedies are very expensive. Either to pay to return the current foam mattress and pay to upgrade to another foam mattress, or abandon the foam mattress and get another brand. Additionally, customer service told me that even though there is currently a "up to 50% off sale" we will have to pay the difference between our sale price and retail on the new one. I repeated the policy back to her and she confirmed it.
The sales person in the store was pleasant enough but clearly had no information about resolving customer complaints. I called back to the store after my initial visit to see if any progress had been made. The sales person had left multiple messages for the sales manager but he had not called back. I told her to have him call me directly but she said that was not an option.
Our choices now are to pay at least $800 more plus shipping to try a new foam mattress or pitch the current foam mattress. If we upgrade and the problem is the same, we are out close to $3000 and have to pony up for a third mattress.
At all levels the company seems to have little urgency about our extreme disappointment.
In response to inquires to be more specific...
The more weight one puts in an area of the mattress the more one sinks in and away. Even though the surface is firm to sleep on, any concentration of force is absorbed. Like quick sand, the more force the more sink.
One ad for a foam mattress shows a person jumping on one side while a glass of wine remains upright on the other side. That's great for someone who sleeps with a restless spouse but a problem when you don't want movement absorbed.
Clearly, if it wasn't me this was happening to the images conjured would be extremely amusing.
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tnchuck100 on 12/23/2006:
I have got to know. What is a $1700 mattress supposed to do for you that sleeps well and does not provide good "marital relations".
Skye on 12/23/2006:
Oh yes, do tell??? I have a feeling it's not firm enough for "activity".
Anonymous on 12/23/2006:
It is difficult to give some advice on this situation without specifics. I take it your previous mattress didn't interfere with marital relations?
Hehe..this reminds me of the time my husband bought satin sheets. Only used them once!
Skye on 12/23/2006:
HEE HEE< emt, been there done that, and one time only :)!!!
Hugh_Jorgen on 12/23/2006:
Sounds like you need one of those "Sleep Number" air beds. You could mark a "relations" setting on the control.
Anonymous on 12/24/2006:
Hugh, lol..don't make me spit out my drink!!!
Dave4545 on 06/29/2007:
Sounds like Chinese imported products!
Tewksbaby on 09/04/2007:
I feel your pain. We too got taken for a ride. And, this is the second bed from them. We have received the same run-around. We are filing suit.
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Don't buy a Dormia Mattress
Posted by
We bought a Dormia adjustable latex mattress 11-2007 and by 11-2009 is had lost all support where we sleep. It was like sleeping in 2 ditches. So I sent in a warranty claim with pictures.
Here are the 2 responses from Abby at Dormia -
response 1- The warranty claim you have submitted was reviewed and has been denied for a replacement mattress. This claim was denied because based on the photos you submitted your warranty is void because the mattress is stained. The warranty states âThis warranty is void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear, shall not apply if the product has been physically damaged intentionally or due to accident and/or neglect; including burns, cuts, water damage, mold, stains, or is otherwise abnormally soiled or unsanitaryâ.
Response 2- It is wise to cover your mattress with a mattress cover, most sales reps recommend their customer's purchase a mattress at the point of sale. Especially since the warranty clearly states stains void the warranty.
Classic Brands will not be offering any refunds. You are free to take any further action you feel are necessary.
FYI -There is a slight yellowish stain on one side about 4 inches wide - probably from sleeping with wet hair. That's it no damage, abuse, misuse its only 2 years old.
Be warned they will not honor the 20-year warranty!!!!!
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Anonymous on 07/14/2010:
That's a shame. I have a Dormia mattress (2 years old in June) that I really love, and I haven't had the experience you had. Unfortunately, a year ago I had shingles and the lesions on my back bled through the sheet onto the pillow top--completely my fault that I didn't have a mattress protector; I sure hope I don't have the same problem with the caving thing you have and try to have it replaced under warranty. Sorry to hear.
Sola on 03/11/2011:
Wow, does the warranty state a stain will void the warranty? If it does then I guess they would deny your claim. That is good info to know.
Grant on 06/19/2012:
We have a 7 year old Dormia mattress which has ditches on each side and a high ridge in the middle. It is really awful. I literally have to climb over the hump to snuggle with my wife. I have just contacted Dormia about filing a warranty claim but now it seems I needn't bother. I wondered about that "stain" verbiage when I read it in the warranty...seemed odd to me but now I see why...they use that as their fallback so they can deny a warranty claim for their inferior product by pointing to a stain which would occur with regular use of any mattress. What a scam!
Tracy on 08/18/2012:
My Dormia is 5 years old and no matter how I turn it or flip it, it sinks where I sleep. I submitted a claim and they told me that there must be a 1.5" dip in order to have the mattress replaced. I have since pulled out my back and my chiropractor says that my hips are far too forward and my sacrum is crooked. I'm now looking for a new mattress that supports me as a consistent side sleeper, that won't dip or sag. When I bought the mattress, my main concern was that I should NEVER have to flip or turn it because it's memory foam! I wake up every day with aches and soreness and I feel SO cheated!!!
Posted by Joan on 07/19/2013:
I was surprised when I read Tracy's comment. I too have had my dormia mattress for around 6-7 yrs. Recently I started waking up with bach aches, so I had my husband turn the mattress. That was 3 weeks ago and I'm still hurting every morning when I get up from the spot I always sleep in. I was just looking for my warranty papers today, but now I'm a little discouraged about filing a claim after reading the different comments here. I too have never spilled anything on it, but noticed 3 small brown stains. I'm going to try to file a claim and if I get anywhere with it, I'll post the results here.
Simon on 03/14/2014:
The company that made Dormia beds went bust circa 2009/10. The "new" company bought the assets and will honour warranty claims "as a courtesy". A replacement mattress, we are told, will cost us $250 s and h. Disgusting. Other people have had similar issues.
FYI http://www.bbb.org/greater-maryland/business-reviews/mattresses/classic-brands-in-jessup-md-23017776/complaints
Simon on 03/14/2014:
To add to my previous email, we bought our Dormia circa 2007. Over the past year or so, we have noticed the bulge in the middle, as mentioned by someone else, and large dips on either side of the mattress. Sleeping is far from comfortable.
Warranty is not worth the paper it is printed on. Since the company which made the mattress has gone bust, I wonder whether the "new" company has the same directors/shareholders which is one way of wriggling out of debt commitments. Just wondering.
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Complaint of Bad Product
Posted by
Last year I bought a Dormia mattress with an adjustable frame which cost $2100 total. It was OK for a few months, then started to sag and tilt down on the edge. After lying in bed I would slide over to the edge during my sleep. Quite a few times I almost rolled out of bed until last week I finally did. I couldn't get up because of my bad back, knees and I also have neuropathy in my legs & feet. I had to call 911 for them to help me get up. If I would have checked on the internet, I would have seen all the complaints & would not have bought it. It's just plain junk.
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Venice09 on 06/19/2010:
That's terrible. I hope you didn't get hurt.
Did you let the company know that the mattress was failing? Does it have any kind of warranty? Assuming they stand behind their product, they can't help you if they don't know something is wrong. I hope that you contact the company and give them a chance to make this right.
g fawcett on 08/24/2013:
Dude that sucks
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Don't Trust Warranty
Posted by
BIG RAPIDS, MICHIGAN -- I am complaining about a mattress that was purchased on March 2006. I paid $6000.00 for what I thought was a purchase that would last me for at least 10- 15 years with the warranty on this. Now the mattress is sagging so bad that I can't lay on it without rolling to the middle. This company has denied my claim stating that they no longer make this mattress, but would sell me another one at cost, but I would have to pay shipping also.
I have contacted my lawyer. Will see what happens.
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Terrible Mattress Came With One Side Defective
Posted by
CLEARWATER, FLORIDA -- Called store and company..they sent mattress inspector who measured the top to see if it was even with a string ..(I have only had it 2 wks and left side was caving in, impossible to sleep on) when asked he said he did see that there was a approx circle of 15 in around that was extremely soft and he would report it..When I called main office in Maryland they said the string looked straight and they would not do anything further unless I was willing to pay for an upgrade and DELIVERY AND RESTOCKING CHARGES.. I ALREADY PAID ALMOST $2000. 2 WKS AGO.
What don't they get about memory foam..it is sponge and you can take any sponge and make a hole on on side and the other will still look straight until laid on then you feel it..
They say its because I have purchased a adjustable bed..Duh..why don't they say they won't guarantee mattress with adjustable bed????They sold me the adjustable bed too!!!
Anyone who would like to join me in a class action suit against this bunch of liars ??
any one any suggestions or remedy..besides not paying for it?
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nnagi on 02/06/2008:
has anything been done yet to remedy this, we're going thought the same exact thing
mady on 02/06/2008:
They did replace my mattress but it was very difficult to get thought the girls at cusomer service they have a new customer service manager she was very nice..but the mattress still stinks way too soft and with the adjustable bed I bought this should be in just as bad a shape in a month or too..write me again I will try and get her name for you and her email..
I definitely don't like this bed like sleeping on a marshmallow..
mady on 02/06/2008:
OK atten all
here are the numbers and person to call
kimberly Washington
877 707 7533 xt 720
cel 443 955 9232
fax 888 637 1943
good luck
mady on 02/06/2008:
I have posted all the numbers you will need to help you resolve your problems good luck!
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Buyer Beware Of Dormia Claims
Posted by
LEXINGTON, KENTUCKY -- DO NOT, UNDER ANY CIRCUMSTANCES be fooled & BUY A DORMIA MATTRESS! I, too, have had a DORMIA NIGHTMARE!!! I've wrangled with this company for over 2 months due to problems that were all caused by their store manager's lies. At the point of sale, he told me that the "only difference" between the Dormia mattresses and TempurPedic was "the price" ($500). I even asked him to repeat this claim by asking him, "That's the ONLY difference?" To which he responded "Yes." Well, let me also set the record straight IT'S NOT the only difference, by far! Here are the differences: Quality, Comfort, Customer Service, Customer Satisfaction, & a 90-Day Money-Back guarantee -- ALL OFFERED by TempurPedic but conspicuously absent at Dormia!
In fact, I hate this mattress & the company so much that if anyone out there will pay the shipping or pick it up, I'll GIVE them this piece of junk that I paid $1000 for. Maybe it would make a great dog bed or something.
If you need a mattress for back problems, etc., do yourself a favor & just pick out your favorite TempurPedic model. I have 2 TempurPedic sets & they're great. I regret giving Dormia a try. They're foolish to throw away valuable customers. How do they stay in business?
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Anonymous on 07/17/2007:
I so want a Temper Pedic mattress.My mattress now is old,and it sux
david07003 on 07/18/2007:
I work for Dormia Mattress as a salesperson in one of their factory stores in NJ. I recommend taking advantage of their exchange policy. You pay a $99 redelivery charge and the difference of the new mattress that you want. To be honest, the model that we sell, that is made to the Temperpedic standards, is a model that we would rather have you not buy. While its a popular bed because of the infomercials and such, Dormia makes the other models with better features like edge supports, more breathable covers, stronger support bass, etc. But because the Temperpedic model is popular, many people want it so we sell it. If you do a little research on the Temperpedic model that is similar to the one that you bought, you will see that so many people have the same complaints that you have. Keep in mind that if you upgrade, Dormia has to distroy your previously owned bed, because they cannot resell used mattresses. So you beat the company somewhat. Ask the salesperson there which models are the most popular. Then try them out. I think that you will be happy.
Amick on 07/18/2007:
Maybe I would have considered a "comfort exchange" if I didn't feel so "had" by Dormia's "bait & switch" tactics as well as their "guard the castle" mentality toward "customer service" -- 'can't get through to ANYONE who can make a decision (only parrot back policy). I DO NOT TRUST THESE PEOPLE & their attitude toward the customer is beyond the beyonds. They're very good at making one thing, though: loyal TempurPedic repeat customers.
Amick on 07/19/2007:
I just found a complete article online that explains in great detail just WHY there's such a difference in these mattresses. It's written by a former mattress salesman. To learn more, go to: www.memoryfoambedbuyersguide.com 'Wish I'd done my "homework" before, not after, my purchase with Dormia! Maybe others (besides Dormia) can profit from my mistake.
david07003 on 07/21/2007:
What did customer service say about exchanging your bed?
Amick on 07/28/2007:
Of course, they quoted their "comfort exchange" policy which entails ABSOLUTELY NO RISK TO DORMIA and another $1000 risk to me, the customer, who was duped. They still FAILED TO ADDRESS MY ORIGINAL COMPLAINT which is (and I reiterate ad nausium): Their sales representative LIED TO ME to make the sale!!! The only way I would be willing to try a "comfort exchange" would be for them to pick up the first mattress, bring the second one, let me try it for 30 days, and then either I would pay in full or send it back. I've already lost $1000 on this company. Why would I throw away "good money after bad"? We all know: "Fool me once, shame on you. Fool me twice, shame on me!" A good start would be SOME SORT OF APOLOGY -but that, of course, would require the company to assume resposibility for culpable action on the part of their front line sales staff. Based on ALL CONTACT I've had with Dormia's "customer service" department, I find that highly unlikely. So now what??? Tempur-Pedic is having a factory direct promo sale through August 15th so I figure I should just cut my losses and buy what Dormia was purporting to sell but obviously doesn't.
David, if you think that Dormia is, indeed, a reputable company, what do you suggest that I due to GET THROUGH to them??? NO ONE will give me the contact name and information for anyone "higher up" in the company that the brick wall of the "customer service" department. In fact, on my last contact with their customer service representative, she said that her department was there so that the customer would NOT be able to get access to management. What kind of policy is that? If it were my company, I'd like to know there's a leak in this vessel sometime prior to the ship sinking so that I'd at least have the opportunity to patch the hole. Wouldn't you? Forget advertising - customer service will make or break a company in the end!
Why is it that NO ONE at Dormia seems the least bit concerned about my situation? I am not the first (nor, surely the last) Dormia customer with this exact complaint. When will this company "wise up" and "own up" to accept responsibility?
david07003 on 08/07/2007:
Call me in the Menlo Park Mall store, Edison, NJ, and I will give you some more information. By the way, with any comfort exchange (regardless of the retailers in most cases) you beat them and not vice versa--the retailer has to distroy your bed because they don't sell used mattresses. Most retailers don't want to do comfort exchanges.
Bob3259 on 11/17/2013:
I got mind for the guest room and it was not used for 2 years then my granddaughter live with us for two years now the side she laid on has sag down so bed when I laid on it I had a hard time getting out of the hole by the way she only weigh 120 lb.
CRLackie on 11/24/2013:
What store did you buy the mattress from? It sounds like the store sales person is the issue that needs to be dealt with if he is misinforming customers/lying to them, about Dormia being no difference in the Dormia from the Tempurpedic accept the price.
We just bought a Dormia after trying our father-in-laws mattress out when visiting him, and going to the store to try out the mattresses. We bought a thicker and not as firm of a style than our father-in-laws but it feels great. I need it medically to not have pressure on my tender/hot spots of my body due to Severe Fibromyalgia. So far it feels great and I am not having to toss and turn as much and the spots that burn don't hurt because of my bed now. I am hoping to get more deep sleep, which I am, and allow my body to get the healing that comes with the deeper sleep.
Sorry you don't like yours and had so much trouble. We had a delivery issue and our store customer service was great in the handling of taking care of the issue and compensation.
So, maybe your store is the issue and not the company...not sure.
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Back pains
Posted by
HAYMARKT, VIRGINIA -- Dormia mattresses are far from what they publish. The mattress at first was comfortable and had good memory. After about 3 months of sleeping on the mattress, it would not bounce back after getting out of bed. The problem lies when you are sleeping in it. The portion of your lower back and head fall so deep into the mattress anyone would wake up with back aches and pains. Before purchasing the bed, I was suffering with back problems. After purchasing the Dormia, my wife also now has back problems. We contacted Mattress Discounters who say they will send out a tech to measure with a laser the height of depressed portion when no one is in the bed. The bed does rise back to close it original position. The measurement needs to be taken when I am sleeping in it. To all who are considering purchasing one of these foam beds, I say don't! Especially if you have back problems. I was sold that this would be good for my back. Beware!!
To the company: if the store or Dormia does not resolve this I will be picketing at the Manassas store as well as sending through my blogs bad press about both.
Do not buy a Dormia. Spend a little extra and get the real thing with the Temperpedic.
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Gando on 06/25/2007:
I'm curious if you are talking about the Tempur-Pedic beds?
shawnp80 on 06/25/2007:
Give them a chance. The tech didn't even arrive yet to assess the situation and you're already complaining.
Anonymous on 06/25/2007:
Yeah, slow down a little and let us know what happens.
furnitureman on 06/25/2007:
Wow I'm glad your not my customer. It could be as simple as a bad batch of foam. I sell these mattress's for the people that have back aches, and there is no tension on the pressure points that's why it's a great mattress. Do you think Tempur- Pedic has super foam in them or what. Just curious
Dave4545 on 06/29/2007:
These products are from China!
david07003 on 07/14/2007:
I work as a salesperson in a Dormia store. From your write up I cannot tell if you purchased from a factory owned Dormia store or a retailer that is selling the Dormia brand. To be honest, its very rare that I get complaints off any of our mattresses sold in the Dormia store. I realize that there is no way that you can please everyone, but I will tell you that there are certain beds at Dormia that I have never gottn complaint off of and really popular. You may want to switch to one of those mattresses. At Dormia, you have a 30 day exchange policy that is very consumer oriented. You simply pay $99 delivery charge and the difference between the old matt and the new one.
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Mobile Testing
Ensure the quality of your mobile apps and websites on real devices and carrier networks. Keynote Mobile Testing, powered by the DeviceAnywhere Cloud, streamlines your testing process and helps you deliver great mobile experiences to your users.GET STARTED NOW
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When it comes to testing on-device apps and websites, there is no substitute for real devices, on real carrier networks, using real mobile browsers.
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The DeviceAnywhere Cloud contains the largest mobile device library available – including the most current and popular smartphones and tablets. Test your mobile app or website on iOS, Android, BlackBerry, and Windows Phones. We can also integrate any custom mobile device including smartphones, tablets, wearables, and even unique devices such as ruggedized, set-top, and in-vehicle devices.
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With Keynote's DeviceAnywhere Cloud library, you can access devices instantly, over the Internet, 24x7, from anywhere in the world. Test across multiple devices or test device-to-device interactions. Getting started with Keynote is easy.
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Our devices have access to real mobile carrier networks so you can see how content renders when it's downloaded as a real user would. This allows you to access carrier/operator specific content and test all features of a connected device.
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Test your mobile websites on multiple mobile browsers including Firefox, Chrome, Internet Explorer, Safari, and others. Every test performed is run on a real browser on a real mobile device.
Device Control
Interact and control every aspect of mobile devices using Keynote's patented Direct-to-Device® technology. Any action that can be performed on a mobile device in-hand can be replicated on devices in the cloud.
Our DeviceAnywhere Cloud library is built on Keynote's patented Direct-to-Device® technology. Any action that can be performed on a mobile device in-hand can be done with Keynote. This technology is the reason we are able to give our customers the best and most accurate cloud-based testing solution available.
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All you need is a keyboard and a mouse and you can take advantage of all of the capabilities of real mobile devices. Click on links and swipe through pages just as if the device were in your hands.
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Audio and video controls let you strike the optimum balance of performance and quality while navigating on your device. Keep in mind that we're saving a record that you can retrieve at any time.
Session recording
The Show Video History feature acts like your personal DVR, capturing a historical record of your device session. Return to any frame of your test and capture a pixel-perfect screenshot for archiving or issue resolution. And you get to see every action while it's happening on the device.
Increase the speed and throughput of your testing with Keynote's robust automation and scripting engine purpose-built for mobile apps and websites.
Advanced scripting
Keynote provides flexible scripting that enables your entire organization to build test scripts that work across multiple devices for faster test automation. We support object level including native, web, text, and image. Quickly develop scripts using our GUI-based commands, Java API, other test framework including HP UFT, IBM Rational, Selenium, or direct support with Jenkins for continuous integration.
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Recording even the most complicated test scripts is easy and straightforward. Advanced features include:
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A robust and dynamic scripting engine provides the ability to write one script and run it across all devices. Powerful scripting supports image, text, and object-based scripting for iOS and Android. Finally, an unlimited ability to create scripts for all your functional testing needs.
Test early and test often is critical to any agile development strategy. Keynote provides on-demand access to the most popular mobile devices for easy manual testing as well as ongoing regression testing.
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HOME MLB Houston Astros Gear Houston Astros Golf & More Houston Astros Golf & More Sports Equipment $10 to $20 (2 items) Product ID: 599224
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Manufacturer direct items are shipped directly from the manufacturer. These items are not available for international or expedited shipping.
Customized items can be personalized with options such as your name, your favorite number, and/or designs. Some options may be limited by league rules.


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When aiming for absolute precision, every millimeter counts. Thanks to Graphene, the world's strongest and lightest material, the new HEAD YouTek™ Graphene Prestige offers an optimal redistribution of weight, providing all your razor-sharp shots with even more power – at less effort. And while the ball remains in, you stand out.
The brand new Graphene Prestige highlight model features an extraordinary power level per weight combined with outstanding maneuverability and precision. This ideal combination perfectly suits the aggressive game of younger ambitious rebels.


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Amazing Video: It's Raining Spiders!
Tweet If you are deathly afraid of spiders, do not watch this video. If you want to sleep tonight, do not watch this video. If you have a heart condition or health concerns of any kind, do not watch this video. If you want a glimpse of what Hell might look like, go ahead and take a peak! You may feel a little itchy afterward. The above footage is not a spider apocalypse; nor is it a nightmare surpassing your most grotesque childhood terror; but rather a normal phenomenon in the Brazilian city of Santo Antonio da Platina– located only some 500 miles away from Rio de Janeiro; home of… Read More


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Disease Resistance:
No disease information found.
Symbols Explained
Easy Choice
Variety is easy-to-grow.
Use for cut flowers and bouquets
Good variety to choose for fresh cut Flowers displays.
ProCut Orange(F1) Sunflower Seed
Product ID: 1712
Orange petals and a dark disc.
Tall, with strong stems. 3-4" blooms. Pollenless. Ht. 60-72". Avg. 400 seeds/oz. Packet: 50 seeds.
Quick Facts
Latin Name: Helianthus annuus
Days to Maturity or Bloom: 50-60
Plant Cycle: (A)
Shipping Information & Notes
Additional Information:
Single-Stem Sunflowers | Commercial Production Guide
Tall Sunflowers | Comparison Chart
Growing Information
Sunflowers, Tall
DAYS TO GERMINATION: 7-14 days at 70-75°F (21-24°C)
SOWING: Direct seed (recommended) - After last frost. Transplant - Sow in final container 3-4 weeks prior to planting out. Dislikes root disturbance.
LIGHT PREFERENCE: Sun.
PLANT HEIGHT: Varies.
HARDINESS ZONES: Annual.
HARVEST: Fresh - Flowers are just beginning to open. Dried - Flowers are completely open. Hang or use silica gel.


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Kit's Diary: Tokyo Travels
I was able to really appreciate the food, fashion, art, and culture when I was visiting Tokyo for my mom's 10-year store anniversary (Kit's mom is designer Cynthia Rowley!) and my dad's Exhibition A gallery opening. Let me say, there is no where else in the world like it. Take a look!
High Flying
Getting ready for a 14-hour flight! See you soon, Tokyo.


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Nycci Nellis, special to wtop.com
WASHINGTON - Hungry for something new? Nycci Nellis dishes on a handful of restaurants that just opened their doors in the D.C. area.
The Red Hen, 1822 1st St. NW
Michael Friedman, Mike O' Malley and Sebastian Zutant opened The Red Hen, an Italian-American restaurant in the Bloomingdale area of D.C.
Freidman, former Chef de Cuisine at Proof, serves as Executive Chef and delights guests with a menu of locally-sourced ingredients, including Virginia clams and Chesapeake oysters.
The beverage program is headed by Zutant, former wine director at Proof. Zutant offers a wallet-friendly cocktail list with most drinks priced under $10 and the 100-bottle wine list features a broad selection of Italian wines.
The 60-seat restaurant features an open-floor design with rustic features, ample natural lighting, a bar area and an open kitchen. The Red Hen brings an approachable, yet sophisticated, Italian dining experience to the Bloomingdale area.
Azur, 405 8th St. NW
Chef Frederik de Pue opened his second "dream" restaurant project in the former Café Atlantico building. De Pue's Azur serves as a means to showcase the skills he's gathered from working in top seafood kitchens throughout Europe, and highlights mainstream fish and shellfish varieties as well as harder to find, more inventive seafood dishes.
The bar program at Azur is headed by top D.C. mixologist Jon Arroyo, and focuses on wine and craft beer selected to deliciously compliment the seafood-centric menu. Alongside the ocean-inspired menu, diners can also enjoy an ocean-inspired dining space accented with ocean hues, handmade furniture and a gorgeous, custom- made chandelier that mimics underwater bubbles.
Complete with a raw bar, the 135-seat restaurant now serves dinner. Brunch and lunch service will be added in the future.
Le Diplomate, 14th and Q Street NW
Famed Philadelphia restaurateur Stephen Starr opened his first D.C. restaurant, Le Diplomate.
Le Diplomate is a French-inspired bistro with seating for 260. Celebrated Executive Chef Adam Schop will helm the kitchen and draw from his forays into French cuisine from time working at renowned Zinc Bistro in Scottsdale and exploring Parisian streets. The menu boasts of classic French cuisine alongside French fare with modern twists, including an extensive bread program and an expert coffee program from La Colombe Artisanal Roasters.
The space will include a 200-seat main dining area, along with a 60-seat, umbrella- covered sidewalk terrace area overlooking Q Street. Travel to a delicious corner of Paris by way of Logan Circle when you indulge in Le Diplomate's fabulous brunch and dinner service.
Astro Doughnuts and Fried Chicken Shop, 1308 G St. NW
Astro Doughnuts and Fried Chicken Shop is now a one-stop shop for two very different, but very delicious, all-American classics: doughnuts and fried chicken.
Jason Gehrig is serving up old-fashioned doughnuts with modern and whimsical twists. For those who find themselves torn between the sweet and savory, Astro offers spicy and seasonal variations of fried chicken.
After several months of catering and pop-up sales, pastry Chef Jason Gehring -- formerly of Fiola, The Charleston and Cinghiale in Baltimore and Poste Moderne Brasserie -- had the opportunity to test a variety of flavors and is now excited to serve his evolving array of haute doughnuts, fried chicken, side dishes and specialty sandwiches.
Astro will exclusively serve artisan drip coffee from Brooklyn Roasting Company, as well as sparkling and flavored waters. Sourcing some of the finest ingredients available -- including Benton's Bacon, locally raised, free-range chicken, Valrhona chocolate, King Arthur flour and Plugrá butter -- Chef Gehring will vary seasonal doughnut flavors based on fruit and produce availability from local farmers.
GBD (Golden, Brown, Delicious), 1323 Connecticut Ave. NW
Chef Kyle Bailey and wife/pastry chef Tiffany MacIsaac have joined forces to open D.C.'s first gourmet doughnut shop that also serves Kyle's fried chicken specialty.
This shop satisfies the sweet and savory and offers Washingtonians an exciting dining experience. Customers can expect classic doughnut offerings, doughnuts with modern twists, a doughnut sandwich with fried chicken and bacon and delicious sides, such as potato salad and chicken bao bun sandwiches, among other delicious bites.
Fat Shorty's, 3035 Clarendon Blvd., Arlington, Va.
Aaron Gordon has transformed his Clarendon eatery, Rabbit, into a sausage haven: Fat Shorty's.
Rock Harper oversees the kitchen and offers 16 different, internationally-inspired sausage-centric dishes, as well as other lunch plates. The space continues serving-up meals in the 80-seat restaurant via counter-ordering. However, guests are also able to dine at the restaurant's beer hall table or at its 20-seat outdoor patio. Expect the new restaurant to partner with D.C. Central Kitchen to integrate the program's alum into the workforce.
The Grill Room and Rye Bar, The Capella Hotel, 1050 31st St. NW
The new Capella Hotel in Georgetown opened two new restaurant concepts: The Grill Room and The Rye Bar. The venture satisfies both hungry and thirsty palates.
Under the direction of Chef Jakob Esko, both spaces feature canal-front patios, innovative menus and beautifully decorated interiors. The 70-seat grill room offers a daily menu, based on seasonal ingredients and hand-cut, bone-in meats and fresh seafood. Additionally, the 26-seat rye room features rare rye whiskeys, creative cocktails and tasty bar fare that perfectly compliments the unique cocktail program.
Nycci Nellis is the founder of www.TheListAreYouOnIt.com and host of WTOP's Foodie and the Beast on Sunday mornings. Follow @NycciNellis and @WTOPLiving on Twitter.
© 2013 WTOP. All Rights Reserved.


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Rhubarb wrote:g-boaf wrote:Couple of ninja cyclists tonight in the dark. Both of them in fairly dark clothes too. Neither of them had lights. They were riding together. And a few pedestrians in dark clothes too. Always a bad thing in areas where there are no other lights.
I nearly ran over 4 emo teenagers 1 night who were sitting on the bikepath around a bend in a dark park. The only thing that saved them was the glow of their cigarettes.
I hate it when they do that! I happened on one lurking around under a bridge once. He freaked out and bolted as fast as he could, leaving the spray can sailing through the air.


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Ripped off 200 dollars worth of Virtual Console games
Posted by
I've had a Wii since the moment they came out; I bought one on the midnight release in Nov. of 2006. Since then MANY games have been purchased for the console, wiiware, and virtual console. As well as being a fan since the NES days (still have all of my Nintendo systems from the past) I was more of a fan than ever. When the new black Wii was announced I knew I was going to buy one. Since I don't understand "Terms and Agreements" I called Nintendo customer support to find out if purchasing one would be possible. I specifically asked about selling my old one to go towards the new black one and I was told after being put on hold just to "call when you get the new Wii." "And I will be able to get my games?" "Yes, just call us back."
Apparently operators aren't trained to know Nintendo's policies because I know now that would never happen. Why would somebody give away 200 dollars worth of Virtual Console games for a different color Wii? Nobody. Not even me. I thought, "Its fine, Nintendo's customer support is the best in the industry. They'll fix this for a customer loyal as me." Wrong. After speaking to numerous people they seemed to Dodge the fact that I was lied to, as if they think I'm lying. I have no reason to lie, I just want what I've paid for twice already: the actual game cart and the download the first time.
Nope, nope, nope. Policy is policy. They tell me there isn't ANYTHING they could do, but I know that's a lie. The content is a digital download not one of a kind software. How about sending my console in and adding them? It's not that they couldn't do it, it's against policy. And this is where the loop begins: "We can't do anything without the old console." But, I realized that I never would've been in this situation if Nintendo's customer support was properly trained or at least care enough to forward the call to somebody who did know. If I was told correctly I would've never bought a new Wii, I would still have my games, and I would still be happy. Thanks Nintendo.
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goduke on 08/11/2010:
My console has the ability to load the games onto a SD card. That way the games are portable.
Weedwhacked on 08/11/2010:
That's why you should read the terms and conditions. Salespeople and CS agents will probably say anything to make a sale.
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Numbers on the back of the points cards get scratched off too easily.
Posted by
I like to buy the kids the Wii Points cards so that they can download the classic games off of Wii Shop. You can download Mario games from NES and Super NES as well as N64 and Sega. You can also download Wii games with the cards so that you don't have to go out and by them.
For the third time now I've scratched off the back of the card to reveal the numbers, only to have the numbers scratch off too. It's very frustrating and very upsetting. These cards are not cheap. They cost 20.00 a piece for 2000 Wii points. Double that when you have to go out and replace them for another because the numbers scratch off the back.
It has nothing to do with scratching too hard, you scratch it like you would a lottery ticket.
We love our Wii console, just downloaded Uno the other day, but am very tired of having to buy two cards instead of one on the off chance I've received another bad card.
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skelly39 on 02/16/2010:
I'd be irate, too. Is Nintendo at least replacing them for you or giving you the points or whatever? I don't have a Wii-I'm still on Atari, so I don't know how that works.
Anonymous on 02/16/2010:
I love my Wii. How many points does it cost for the games you mentioned? Once you download them, is there a way to back them up, like to another memory chip?
Inat on 02/16/2010:
I purchase my Wii points online from the console - easy and no scratching
Anonymous on 02/16/2010:
Princi, Do you get your money back for the unusable cards?
Inat, Good suggestion.
Ytropious on 02/16/2010:
I know what the OP is talking about. You need to be real gentle with the scratch area. I would just stick to using a credit card and buy them right through the Wii Shop channel.
klobbersaurus685 on 02/16/2010:
The only time I have ever had an issue with any scrach off card, be it for Wii or Xbox, is if I used something other than a coin. I tried using the back of my pocket knife blade and it destroyed a couple of the numbers.
Just keep using a coin and don't try to dent the card as you scratch. I woul try contacting Nintendo about the cards. not sure if they will do anything, but it's worth a shot.
Or go through the console with your CC.
dionte on 07/24/2013:
free ?
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American Consumers Held Hostage Again!!
Posted by
NEW HAMPSHIRE -- I have been a "victim" of abuse both ethically and from business practice point of view, by Corporate America consumer retail stores, as well as the manufacturer of Wii- Nintendo. I understand the supply vs. demand rule, and I also understand when corporate America place an order with their suppliers that, a "promise date or a delivery date " is provided to the buyers by their suppliers, but this particular product had me puzzle for months that absolutely not one department stores; Best Buy, Wal-Mart, Amazon, Target, Sears and many other stores has any clues on ETA of this product? Why? That is because the American buyers are too chicken and powerlessly unable to obtain a delivery date from Nintendo, since Nintendo do not have an answer nor production schedules to fulfill a contractual requirement of a purchase order. They are holding the American consumers hostage. And laughing at our corporate buyers for their desperations and anxiously awaiting product to suddenly appear on their docks?????
I'm at a point now shifting my "love" for this product into "HATE" because I just absolutely refused to be held "HOSTAGE" by incompetent American buyers and the manufacturer -Nintendo. I joined the gym today for $349 per year, yes, with an indoor swimming pool. And, eBay, you guys are just too greedy, just like the OPEC oil scenario, don't think I will bend over to buy your "greed" product either. What I would like to see is we boycott this item. I really would like to see the American consumers united together and send a message back to Nintendo (president is Iwata) and tell him where he can go..
Meantime, you large retail idiots, you need to understand how consumer behavior works, love-hate, we can learn to hate you very quickly!! I hope you guys are not going to be looking for bail-outs, because you won't get it from us. Finally, message to all your buyers - DO YOUR JOB!!!
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Anonymous on 01/12/2009:
Nintendo is for kids...
Sparticus on 01/12/2009:
I have a Wii, and I guess I am a kid at heart.. ;-)
Most of my adult friends either want one, or have had one for years.
What makes the Wii more attractive to adults is that you don't need to invest a lot of time in learning the games to have fun... The games are highly interactive and utilize your natural eye-hand coordination.
My wife wants a Wii Fit now, she tried one over the holidays. They are pretty neat and they work great for doing fitness activities out of your home.
Anonymous on 01/12/2009:
Well, I want my Wii, too. Target at the District has them and won't sell them, so it is not completely the buyers fault. They are holding them for a promotion so even though I have the cash to hand them now, they are waiting. If you haven't already seen my review, here it is. http://www.my3cents.com/showReview.cgi?id=47019
Principissa on 01/12/2009:
I have a Wii. Found it by chance one day when I was walking through Best Buy.
NickL11354 on 01/12/2009:
I guess I am not a normal adult. I drank the kool aid and bought a Nintendo Wii with games + Wii fit for over $600 combined.
I cannot see what all the hype is abou. To me it is boring as hell. Maybe if you are 15 and have the maturity of someone that level. You guys who drank the kool aid and spent $600 - $1,000 on this are just trend w***res. I admit I was bought also but they have a nice ad campaign similar to apple.
I guess I will stick to my gym memberships which I am paying over $200 a month.
Anonymous on 01/12/2009:
Its the games they put out that gets me....Zelda and Animal Crossing aren't my cup o tea....and if I want to play tennis or whatever I'll go outside and do it...
I do like the commercial where the dude throws the controller through the other dudes tv...classic
Anonymous on 01/12/2009:
Held 'hostage' because the latest toy isn't available 'right now when I want it'? NickL11354 brushed the real issue head on...'maybe if you are 15...'. Hang in there, the latest 'something else' we just 'must have' is comin' round the bend.
madconsumer on 01/12/2009:
what does joining the gyn for 349$ have to do with no toy to purchase?
you are not a hostage, you have a choice to purchase it or not.
jktshff1 on 01/12/2009:
the op is going to work out rather than play games sitting on his but.
Ytropious on 01/12/2009:
Are you kidding me? The wii has been out since November of 2006, you've had 2 years to find one. I GUARANTEE if you've been looking since then you'd already have one. I've been walking through stores and they've had them randomly in stock. Where I worked we had a ton this Christmas, we'd have them in stock for entire days instead of selling out when we open. The stores do not usually know when they come in, at least at my store we don't. Also, stores holding them for a Sunday ad is perfect, know why? It lets everyone know when they'll be in at the same time. No "right place right time" stuff. I'd RATHER they be held for Sunday ads so everyone has a fair chance.
Buddy01 on 01/12/2009:
I really hate it when someone without a clue tries to tell someone else how to do their job.
Justusryan on 01/12/2009:
OP- What was the point of the rant about the gym? Also, E-bay does not sell the items, individuals do. So wtf are you talking about?
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Excellent Tech Support
Posted by
MADISONVILLE, KENTUCKY -- This morning at about 10:00 my son and I decided to get in a quick game of Wii Boxing before lunch. He proceeded to kick my butt for about 3 games before we decided to play bowling. Again he proceeded to kick my butt, however, 20 minutes into playing the screen went black, an error message came up and both Wii controllers started vibrating and blinking.
After 2 unsuccessful attempts to fix the problem as per the manual that came with the Wii console, I decided to call up Nintendo thinking that the console was having a bigger issue.
I called the 800 number, pressed 2 buttons and in literally 25 seconds was transferred to a tech support representative. Not only was I shocked at such a minimal hold time, I was more shocked that the person I was speaking with was not outsourced from India. This person was located in California! (I hope you're reading this Microsoft)
I told her what the problem was and said that I tried twice to fix it as per the manual. She was very polite, told me what to turn off the power and unplug it from the wall for 25 minutes. She stayed on the phone with me the entire time!
I was finally able to get the game disc out of the console and found out the reason for my error message, she said a scratched game disc was the culprit. A new game will arrive on Friday along with a box to send out the old one that caused the console to freeze. And none of this is at my expense.
I am very satisfied with this product and the companies customer service, so much so that I will recommend this product to anyone. Nintendo gets an A+ in my book!
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Anonymous on 02/27/2008:
Excellent customer service, Nintendo!
Anonymous on 02/27/2008:
Great to hear! Sure do love the Wii! I also really like their DS!
Principissa on 02/27/2008:
My son wants a DS for his birthday this year. He's got a gameboy, but it's the only thing he wants.
GothicSmurf on 02/27/2008:
That's awesome! I hope that if I ever have an issue, I'll get the same customer service!
Princi- my son plays his DS way more than his gameboy. And the DS plays the gameboy games.
Principissa on 02/27/2008:
GS I didn't know the DS played the gameboy games. I was worried that we would have all these games he wouldn't be able to play anymore.
Principissa on 02/27/2008:
GS I didn't know the DS played the gameboy games. I was worried that we would have all these games he wouldn't be able to play anymore.
Anonymous on 02/27/2008:
Princi, the DS is so worth the money. I actually have one myself. Mostly, I play the BrainAge game. But, I do also really like Mario Kart. Each of my kids also have a DS, and it's great racing each other. If you are in the same room, you don't even need Wireless - they communicate with each other. I have even raced against the kid who lives down the street, while he's in his house and I'm in mine. Sarah has taken hers on field trips to play on the bus. Many other kids do too, and they send messages, pictures, and even race each other. Have you heard of Animal Crossing?
GothicSmurf on 02/27/2008:
I heard you the first time. :) Yep, it plays both so you won't have to worry about having all kinds of games that can't be played on it. My son has both and I let him take his regular gameboy on flights and what not so if he loses it, he can still play his games on the other system.
He loves being able to trade Pokemon Characters with other kids at the after school program and when they come over
sunshine619 on 02/27/2008:
Good job Nintendo! I hate that so many companies are outsourced these days...good for them. Wii is a blast, although I have to say my favorite will always be the original Mario Brothers. old school and awesome.
Principissa on 02/27/2008:
Sunshine I have a Nintendo, Super Nintendo, N64, the original gray gameboy, gamecube, gameboy advance, and a Wii! My son has the gamecube in his room now but we can play the gamecube games on the Wii. And in July we will now be getting a DS.
And you're right, nothing beats a game of Duckhunt or Mario Bros.
Anonymous on 02/27/2008:
Love the music that it plays when Mario goes below ground in MarioBros. I'm humming it right now, as I duck below the fire from that Dragon.
sunshine619 on 02/27/2008:
Oh yes! duckhunt is a classic. I have mario brothers on my computer at work, but its just not the same using the keybord keys...
Anonymous on 02/27/2008:
Wow, Princi, you sure are brand loyal.
Anonymous on 02/27/2008:
VH! Princi and well written. The Wii is cool, but Xbox360 has much better graphics.
jenjenn on 02/27/2008:
Anonymous on 02/27/2008:
Very positive review! I like it, thanks P.
Anonymous on 02/27/2008:
The consumer wins again! Very good post and info.
Anonymous on 02/27/2008:
Excellent contribution principissa. As always I'm all the better for the 'P' reading.
sarahnkrystal on 02/27/2008:
Excellent letter. It is very good to know Nintendo stands behind their product (VH)
Starlord on 02/27/2008:
I have a Nintendo 64 console with about a dozen games and a Play Station 2 with about 6 games. I hardly ever play the PS2, as I spend most of my game time on the 64 with my fave, 'Perfect Dark.' I will probably never get customer service when he 64 because it is obsolete, but there are enough peopl on eBay selling game, controllers and consoles that I really don't have to worry for a long time. We had an NES that was stolen in a burglary, and I miss Duck Hunt, Freedom Fighter, and Super Mario Bros. We have a Game Crazy here, which is where I bought our 64, then I found the people selling on eBay. It may take a couple of days when he shipping, but they got game Crazy beat on price.
Anonymous on 02/27/2008:
Thanks for the great post. Always glad to hear which companies really stand behind their products.
Another great company I recently had to call was Bose. They also have very helpful, "English: speaking techs based in the US. Figured out my problem in no time. I would buy any of their products, anytime.
Nohandle on 02/27/2008:
Something's wrong here. Surely I misread. A telephone call was made to a company, a human picked up within 25 seconds, that human could speak English as a primary language, that human did not transfer your call to another individual and the company is going to send you another Game? Do I have that right?
Hey, you other companies out there..pay attention. Obviously you'll be sore with Nintendo for daring to provide Customer Service for a change but consumers are getting fed up. UNDERSTAND? Thanks Princi.
Principissa on 02/27/2008:
Nohandle, I was literally speechless. I was expecting the same service we received from Microsoft when our Xbox broke. We were on hold for almost 45 minutes, I know this because I just put a load of laundry in before he called. It was done drying when someone picked up. We had the phone on speaker so I heard everything. The first woman spoke such horrible English you could barely understand her so we asked to be transferred to someone else, we got put on hold for 10 minutes, the second guy hung up on us so we had to call back and hold for 30 minutes before we finally got a human. Xbox is going to get a scathing review when we finally get our Xbox back. Hubby is half ready to trade it in to Gamestop when he gets it back and buy a PS3.
Principissa on 02/27/2008:
Nohandle, I was literally speechless. I was expecting the same service we received from Microsoft when our Xbox broke. We were on hold for almost 45 minutes, I know this because I just put a load of laundry in before he called. It was done drying when someone picked up. We had the phone on speaker so I heard everything. The first woman spoke such horrible English you could barely understand her so we asked to be transferred to someone else, we got put on hold for 10 minutes, the second guy hung up on us so we had to call back and hold for 30 minutes before we finally got a human. Xbox is going to get a scathing review when we finally get our Xbox back. Hubby is half ready to trade it in to Gamestop when he gets it back and buy a PS3.
Mario The Great on 02/27/2008:
What's with the Echo Principissa? I had ALL the systems...Until the day that my 4 year old was playing Grand Theft Auto Vice City and my wife noticed that he had learned how to snipe peoples head off. Soooooo, I don't own the PS3, PS2, XBOX360 and all my GTA PC games have been sold or confiscated. On the plus side, my Wii and DS kick butt.
Principissa on 02/27/2008:
LOL Mario! I'm really short so sometimes I have to say things really loud so people can hear me.
We have those games Mario and they are kept under lock and key. I like to play them myself so they get locked on the top shelf in the closet. I absolutely love the Wii, yea the 360 has amazing graphics and COD4 was soooo good, but with our Wii we can all play a video game together. I still have yet to figure out how my 3 year old can throw a 97 mph fast ball in baseball.
AuronJS on 04/23/2008:
Isn't Nintendo (Based in Japan) technically outsourcing by having Tech Support in California?
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This is what customer service should be
Posted by
Extended Warranty
Not my story but here's a link that I had to post
I bought a Nintendo Wii on launch day (11/19/06). Every day since then, excepting the two weeks I was on vacation, it has been lovingly used in our house. It has traveled to spread the gospel of Nintendo-style gaming in the homes of friends and relatives. It has been lent out as the star of children's birthday parties. And all this time, its optical drive was a little louder than I liked, but I thought maybe they were all that way.
Over the past few weeks it started getting louder. I knew I should get it looked at. It wasn't damaging game discs, but it was really annoying when the vibration noise was louder than the game sounds. I just hated the idea of explaining to my 6 year old that when he does want to play -- because he does a lot of things that are not playing video games, but it's a tradition for us to have a quick round of Monkey Ball or Mario Party in the evenings, and I traded in the GameCube for the Wii since the Wii plays all the GCN games -- that it would be out for a few weeks getting repaired. I finally resolved to send it in over this coming weekend, when we had lots of outdoor outings planned.
So I called the Nintendo customer service telephone number, located right there on their web site (you would be surprised how many companies, and especially repair departments, don't list their phone number on the web). The message telling me I had to wait for a CSR didn't even finish playing before a rep was on the line. I explained my problem and she said she'd get me an RMA right away to get it fixed.
She asked for my phone number. I gave it to her. She did a bit of a verbal double-take and said, "Are you here in Washington?"
"I'm in Redmond, as a matter of fact [location of Nintendo of America's campus]," I replied.
"Well then, let's not bother with the RMA and the shipping labels and all of that. Just bring it on in to Nintendo," she said.
She assured me she was not kidding. She gave me directions to the Nintendo campus building where the Customer Service Center was located, and five minutes later I was looking at an unassuming door. I took a deep breath, told my son to hold on to the Wii with both hands, for goodness' sake, and opened the door.
A life-size Mario and a larger-than-life Pikachu greeted us. So did a really nice, cheerful woman behind the sales counter. I related my telephone conversation to her, still certain that I'd been had.
"Oh, yeah!" she said. "We do that!"
"Awesome," I blurted. I really did say "Awesome." I'm embarrassed about that now.
"It's going to be about 30 minutes, though," she went on. "I'm really sorry."
She wasn't Japanese, but clearly Nintendo is a Japanese company. Only a Japanese service center would apologize for taking 30 minutes to repair a piece of electronics when my expectation going in was that I'd be without it for two weeks.
The boy played games in the waiting area while I sat under the watchful eye of Mario. 25 minutes later I saw her emerge from the back room out of the corner of my eye, but I was watching the boy playing a particularly suspenseful level of Wario Ware Twist. She waited until she heard the "level complete" sound to get my attention.
In those 25 minutes, they'd transferred all of my Miis, friends, and saved games from the old console to a new one. She logged on to make sure my 500 points transferred to the shopping channel. She sent me out with a $0.00 invoice showing a warranty replacement of my Wii and a reset of the warranty clock, meaning the Wii I took home has 15 months of coverage from today, even though I bought my original one almost 3 months ago.
So this is my Valentine to Nintendo. That was the most awesome customer service experience I ever, ever had.
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MRM on 02/14/2007:
You lucky guy! That is an amazing story on Valentines Day! Just curious, have you toured the Microsoft campus?
*Brenda* on 02/14/2007:
I have a Wii so I'm glad to see how great Nintendo is if something goes wrong!
Sparticus on 02/14/2007:
My brother has the Wii... a very innovative product. A perfect example of what makes Nintendo stand out from the crowd... Glad to hear their customer service backs them up as well.
Justusryan on 02/15/2007:
Heck, I still play on the NES I got when I was five. Nintendo makes great products!
adzidek on 02/15/2007:
Wow! Aside from the fact that that's a great experience - have you considered writing? I mean, becoming a writer? That was like reading a short story! I was engaged. Honestly, have you ever written anything that's been published?
Extended Warranty on 02/15/2007:
I'm glad you all enjoyed the story, but again, let me emphasize the first sentence:
"Not my story but here's a link that I had to post"
adzidek on 02/15/2007:
oops I missed that part LOL.
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Hard For Left Handed
Posted by
ILLINOIS -- We were all having fun with the Wii udraw game until it was my turn because I'm left handed and there is no way to draw on the game!!! Is there a remedy for this?
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sabletaz on 12/25/2011:
I never thought of that being a problem, I'm also left-handed. Glad you wrote this before I bought the Wii.
lexophiliac on 12/25/2011:
The tablet is geared and marketed for the young wii user. It is extremely frustrating and difficult for left handers to use, but not impossible.
olie on 12/25/2011:
This is great feedback for Nintendo!! I hope there is a "fix" at no cost to lefties.
I love my son on 12/25/2011:
We have have the same game and my husband is left handed and has no issues with using it..my 7 yr old son uses both hand to draw and write and is a wiz at playing..
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Great Product. Why do they advertise a product that is not available?
Posted by
OHIO -- Retiree here. Purchased this game December 30 at Walmart. Absolutely wonderful with no quality issues. I would like to purchase additional games for my married children. Almost impossible. Neighbors have played mine and want one. No chance. Why do they spend money advertising the product on TV, when people can't buy them at the regular price?
Nintendo needs to put advertising dollars into new plants. Absolutely ridiculous management.
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Hugh_Jorgen on 02/14/2008:
They are purposely keeping supply tight in order to keep demand and pricing high. There are plenty of them out there to buy, if you are willing to pay a premium. If you want to save money, you have to be willing to wait a month or two.
GothicSmurf on 02/14/2008:
Purchased which game?
thensider on 02/14/2008:
I think he meant the game system...
Sparticus on 02/14/2008:
This product has been pretty consistently sold out for the last 2 years... I have one. They are pretty fun and easy for everyone to play... great time for both kids and adults.
Anonymous on 02/14/2008:
The graphics pale by comparison to the xbox360 in HD.
Suusan B. on 02/14/2008:
It's called a "marketing plan" - - high demand plus short supply ensures that the public interest will remain high and that people will be willing to not only pay full retail but a premium to boot. Like Hugh said - - hold tight for a couple of months and you should be able to buy all you want at a reasonable price.
Principissa on 02/14/2008:
We love our Wii. We play it almost every night. We only have the Wii Sports and Mario Galaxy but it's so much fun! We can actually play as a family.
Normally I would side with Nintendo and say supply and demand and it's a very popular console that every one wants. I also would have said that it takes a lot of time to produce them. But I also agree that they are sending out as few as possible to the stores just to keep the prices up.
GothicSmurf on 02/14/2008:
Princi- Go and get Guitar Hero! Hands down the most fun game I've played. (In case you missed my million other posts singing praise for this game)
Anonymous on 02/14/2008:
Nintendo Wii rocks. Suusan is right on about the marketing of Wii. Spart, we have found the grandkids much prefer playing the Wii box over the other inferior systems. Nintendo Wii is by far a better system then anything xBox could ever dream of manufacturing. The graphics are far superior and the quality of the operating system is much better than an xBox. The xBox is yesterdays news.
Anonymous on 02/14/2008:
You are right, Pirate, the graphics don't compare. But, of course, neither does the price. For the money - this is the best system out there, especially for families. Nintendo definitely hit a home run with this system - kids aged 4 to 99 really enjoy it. If you haven't tried Guitar Hero - you must! It's great. But, it is time for Nintendo to ramp up production, there are a lot more people who want to buy them.
Principissa on 02/14/2008:
Pirate you are absolutely right! But really you can't play a game as a family on the 360 and you can on the Wii. That's the only reason we bought it.
cherp, I cannot wait to get my hands on guitar hero! I am literally counting the seconds til my birthday!
GothicSmurf on 02/14/2008:
;P You missed my post right under your last one. I swear we MUST be sister. LOL>
Anonymous on 02/14/2008:
The Wii is beter than Xbox? Super,I have to disagree with you on that one
Anonymous on 02/14/2008:
Oh sorry, wrong argument.
Anonymous on 02/14/2008:
Anonymous on 02/14/2008:
Brothers in Arms Hells Highway comes out next month,and then GTA4 in April.WOOT!
Sparticus on 02/14/2008:
Wii is hands down the best gaming system for playability for folks of all ages. Graphics and gaming performance it is probably in last place.
I have both an XBox and a Wii. The Wii is plugged in on our big screen where we watch TV (and play the Wii) more often... and Xbox is downstairs and rarely used...
Slimjim on 02/14/2008:
Guitar Hero is a great game, but we also have Rock Band, which is very similar and comparable except Rock Band you can do vocals, bass and drums too. Having both I'd recommend the later if you were only looking to purchase one. That being said though, I don't think Rock Band is available for the Wii just yet.
Slimjim on 02/14/2008:
Steve, I'm a big GTA fan. Incredible amount of programming they put into those. You can play one of them for months.
Anonymous on 02/14/2008:
yes,they are very fun.I cannot wait.
my brother had a Wii,he didn't care for it.
Anonymous on 02/14/2008:
Halo was always popular on Xbox. Do they make anything like that for Wii?
Slimjim on 02/14/2008:
Isn't Halo exclusive to X-box? I didn't think you could even get it for PS systems.
Sparticus on 02/14/2008:
I think so Slim. Halo is pretty much the only game I play on Xbox... but I let my subscription expire for online play over a year ago. Too bad they charge for it... Microsoft screwed that one up... I would still be playing if I didn't have to pay...
thensider on 02/14/2008:
Rock band rules! except that I suck at the drums, but that's not the games fault! I good family game, if you have XBox is Fuzion Frenzy. kind of hardt o find, because its old, but we like it. may be hard for "little" kids. Good for parties too! especially if there are "adult beverages" involved!!
lilydarling on 02/14/2008:
I know, it's insane! I work at a store (something like a super Walmart, but not) and several times every day we get calls asking if we have any Wii's in stock. We hardly ever do! And when we DO get them in, they send like 4 at a time, and they're gone like that *snaps fingers*. I understand the whole "keep supply low to keep demand up" thing, but if Nintendo wanted to make MORE money, all they'd have to do is have these game systems available, and they'd sell TONS more!!
Anonymous on 02/14/2008:
Fusion frenzy is awesome, even though my son beats me every time!
thensider on 02/15/2008:
I always beat my husband....maybe that's why I like it so much! the ONLY game I can win at! shhh! dotn tell him!
Anonymous on 02/15/2008:
thensider, that's not nice you must let him win once in a while, come on....... LOL
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Thin Stripe Luxury Boxer Brief
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Elemis products are sold at upscale department stores, such as Nordstrom, and in select spas. The company describes itself as having the most successful professional spa and anti-aging range of products in the world—quite a boast, especially considering that we've never seen Elemis listed on any review or comparison of the financial status of cosmetics companies, and we review that sort of information frequently. I'm comfortable wagering that Aveda, Darphin, Decleor, Sisley, Sothys, or even Yon-Ka have greater sales than Elemis each year, but we suppose they're hoping the fiduciary boast helps establish their credibility stateside. Even if their numbers were accurate, popularity does not necessarily equate to quality; cigarettes and getting a tan are still popular, and both are terrible for skin.
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text: DIGITAL TREASURES : Item Viewer home : browse : advanced search : preferences : my favorites : about : help add to favorites : reference url back to results : previous : next Calvin Coolidge, Jr. and tobacco leaves TitleCalvin Coolidge, Jr. and tobacco leaves Full Size Imagehttp://dlib.cwmars.org/cdm4/images/full_size/Northampton/9.jpg SubjectCoolidge, Calvin, Jr., 1908-1924; Children of Presidents; Hatfield (Mass.); Tobacco; Tobacco farms -- Massachusetts -- Hatfield DescriptionCalvin Coolidge, Jr., age 14, holding some tobacco leaves he picked while working at the Dickinson and Day Farm in Hatfield, MA CreatorSears, Richard W. PublisherC/WMARS http://www.cwmars.org/ Date1923 Typeimage Formatimage/jpg Identifier6.4.2 Languageen-US RelationImage is in the Calvin Coolidge Presidential Library and Museum at Forbes Library, Northampton, Massachusetts. http://www.forbeslibrary.org/coolidge/coolidge.shtml add to favorites : reference url back to results : previous : next powered by CONTENTdm ® | Contact: June Stokoe ~ Digital Initiatives ~ C/W MARS ^ to top ^


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Saturday, Nov 9 at 9:00 PM
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Tickets: $13 - General, $10 - Students and $8 - Training Center Students


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[2 of 3 customers found this review helpful]
Alice Cooper and his band are the most exciting show out there right now. They give his fans ninety minutes of solid rock & roll with no stopping the show to catch their breath by bs'ing with the fans. Its nonstop action that has the fans on their feet for the entire show.I can only imagine how exhausted they are after a show as they go all out. Alice has a way of finding great young musicians to back him up. If you like rock & roll Alice Cooper is the way to go.Lucky me I have him on Blu-Ray from Montreux in 2005. With my hi-def tv and killer stereo, its like being right at the concert. Don't miss this show as it is an A+ all the way.
[1 of 3 customers found this review helpful]
I have waited 25 years to see Alice Cooper and it was totally AWESOME. the gruesome twosome tour is worth the trip to go and see.They rocked in Billings, Montan. hope they return!!
[1 of 1 customers found this review helpful]
fun show great time, great seats, price was fine, theater better than expected,[...]
[2 of 2 customers found this review helpful]
Everything was great 5 rows back I swear he looked right into my eyes. Wish I was closer.Still best seats Iv had for this kind of concert. Alice was great.What a mind.
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Super Saturday - Super Bingo
09 February 2013 - 23 February 2013
Come enjoy this popular game, now SUPER SIZED.
9 and 23 February 2013
Get all 9 numbers spun and you could win the Jackpot!
Terms and conditions:« Back
*R50 per ticket from the main Cash Desk.
*R50 per ticket from the main Cash Desk.
*All ticket sales will go towards the Jackpot prize pool.
*We will spin until a winner is determined.