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Latest news, analysis and links on UW football, basketball and other sports
Unranked Badgers stun No. 2 Indiana, take over 1st place
Bloomington, Ind. – The Big Ten men's basketball race is unfolding just as every analyst predicted
Unranked Wisconsin is alone in first place four games into the season.
That is not a misprint.
Wisconsin got outstanding performances from several players Tuesday night and stunned second-ranked Indiana, 64-59, in front of a raucous crowd at Assembly Hall.
The stunning victory allowed UW (13-4, 4-0) extended the Badgers' dominance over Indiana to 11 consecutive games. That includes five consecutive victories at Assembly Hall, a building in which UW went 25 years (1977-'02) without a victory.
UW's last loss in the series came at Assembly Hall – on Jan. 31, 2007.
Indiana (15-2, 3-1) suffered its first home loss in 12 games this season and fell into a tie for second place with Michigan (16-1, 3-1), Minnesota (15-2, 3-1), Michigan State (14-3, 3-1) and Ohio State (13-3, 3-1).
Ryan Evans (13 points), Traevon Jackson (11), Sam Dekker (10), and Mike Bruesewitz (10) scored in double figures for UW.
Ben Brust added nine and Frank Kaminsky added six before leaving the game for good with 8 minutes 51 seconds left in the first half after getting poked in the left eye.
How improbable was this victory for UW?
Jared Berggren finished with five points on 2-of-8 shooting and UW, last in the Big Ten in free-throw shooting entering the night at 61.4%, hit 6 of 8 attempts in the final 1:11. UW finished 11 of 14 (78.6%).
Cody Zeller led Indiana with 23 points but scored just five points in the second half. He hit 8 of 8 shots in the first half but went 1 of 7 after halftime.
"We're not surprised that they're playing as well as they're playing," Indiana coach Tom Crean said before the game when asked about UW. "People forget that when they had a few struggles that Mike Bruesewitz wasn't in.
"He is just an absolute energy source of their team. There is no doubt about it. He is one of the more active, hard-working, aggressive players not only in the league but in the country.
"It has taken them a little time (Josh Gasser) out to get acclimated but I think they have. Jackson is playing at an extremely high level."
Zeller helped the Hoosiers take a 32-31 halftime lead. Zeller's teammates combined to hit just 5 of 20 field-goal attempts in the first half.
Seven players scored for UW, led by Evans and Kaminsky with six apiece.
UW suffered two blows in the first half.
Kaminsky left after getting poked in the left eye and Berggren picked up his second foul of the half and left with 2:45 left in the half and did not return.
Dekker buried a three-pointer to give UW its biggest lead of the first half, 27-22, with 5:37 remaining.
Zeller scored seven consecutive points to give the Hoosiers a 29-27 lead with 2:46 lead, and in the process sent Berggren to the bench with his second foul.
UW regained the lead, 31-29, on back-to-back dunks by Brust and Evans.
Christian Watford buried a three-pointer with 21 seconds left to give the Hoosiers a one-point lead and, after a UW timeout, Traevon Jackson missed a three-pointer.
Unfazed by the Hoosiers, UW continued to display poise in the second half and stunned the crowd by taking a 47-39 lead, on back-to-back three-pointers by Dekker and Bruesewitz.
Bruesewitz's dagger came with one second left on the shot clock and 12:12 left in the game.
The lead reached 10 at 51-41 when Jackson hit two free throws with 10:08 left but the Hoosiers began a methodical comeback with baskets by Watford and Victor Oladipo.
The Hoosiers pulled to within 52-51 when freshman guard Yogi Ferrell, 0 of 5 to that point, buried a three-pointer with 4:42 left.
Brust answered with a jumper to give UW a 54-51 lead.
Watford hit two free throws with 3:39 left to cut the deficit to one again.
Evans hit a turnaround jumnper with the shot clock running out for a three-point lead and after a turnover by Zeller, Jackson buried a midrange jumper with 3:32 left for a 58-53 lead.
UW led, 58-54, when Bruesewitz went to the line with 1:11 left.
Bruesewitz made 1 of 2 for a 59-54 lead.
Bruesewitz then played tremendous defense on Watford to force a miss. He grabbed the rebound and was fouled with 53.2 seconds left.
Bruesewitz hit both shots for a 61-54 lead.
Jordan Hulls missed a three-pointer and the Hoosiers fouled Jackson with 40.5 seconds left.
Jackson hit both for a 63-54 lead but UW made a huge mistake a few seconds later.
Jackson fouled Ferrell on a basket with 35.4 seconds left. Ferrell completed the three-point play to cut the deficit to six.
Bruesewitz was fouled with 32.5 seconds left and made 1 of 2 attempts for a 64-57 lead.
Zeller answered with a rebound basket – his first of the half after six misses – to cut the deficit to 64-59 with 16.1 seconds left.
After an Indiana timeout, Brust was trapped in the corner but Bruesewitz alertly called a timeout with 12.2 seconds left.
Bruesewitz threw the ball over the head of Berggren and out of bounds with seven seconds left but Ferrell missed a three-pointer and time expired.
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Great effort on all fronts. Gongrats on our first marquee win. Hey calusadave, exactly at what point in the game did you turn off your TV?? (See earlier post from today's blog.)Hide replies
I was going to ask him the same thing. I'm also wondering if ThisReader approves of the headline for this story. Did the Badgers stun the Hoosiers, or did Indiana just play bad?
Homer, I think "stun" fits for this one. Team, fans, announcers.......count them all in.
I agree madmac. That part of my comment was for ThisReader. He didn't think "upset" was right for the Illini game [even though he didn't see the game], so I'm just wondering if he approves of this headline. Yes, stun is the perfect word. Looking at the Hoosier fans after the game, I'd say they were definitely stunned.
I stand corrected. ThisReader's complaint was calling a 23 point win dominating. My bad.
Beating Tom Crean ... so much fun.Hide replies
Tom Crean is the single biggest dbag on the planet.
Jesse, those are the kind of comments that make you look like what you say Crean is.
Hoosier Daddyy Tommy????
Nobody else with the exception of me (and maybe a couple others) should be allowed to post on this game. I'm one of only a couple who said that this team wasn't dead after 2 WINS against Neb and Psu. Ugly wins, but wins...they count for the same.
Now here we are with a gigantic win, the biggest upset in program history. And I have a feeling the bandwagon is gonna get awfully full. Stay off the bandwagon fellow bloggers, this is my personal wagon.
Unfortunately, it doesn't get any easier. Big game against an improving Iowa team that has letdown potential. Then two huge games at home. B10 is brutal this year, need to stay focused. But no denying I'm gonna feel good about this one for a couple days. Green Bay who?Hide replies
Your perspective is terribly off the mark to put it politely.
I'm not sure what was off about it...
The potential Iowa letdown? Seems like a fact there's potential there. Not saying it will happen, but potential.
Uh. The biggest upset in program history? It's the first time they've beaten a road team in the top 5 since 1980, and the highest ranked road win ever. All while being unranked themselves.
Ugly wins against Neb and PSU. Maybe you didn't watch those games?
People getting on the bandwagon? Maybe you don't follow these boards or......sports.........in general....at all?
Your arrogance for starters. I watch the games and have been since b4 you were in diapers.
maybe you don't follow the boards. if you did, you'd know that mad posts here all the time....along with everyone else in the thread....
I'm not really sure what posting frequency has to do with all of this. But...thanks for the update. I think.
Also, if post frequency is relevant (it isn't), but if it is...
I've posted more comments than "madmac.'
So now Im confused.
This is the most #$#$ post of the year. Go away.
Actually if you read my post...I said "and maybe a few others" were with me. I got like 4 thumbs down for my POSITIVE posts after Psu and Neb.
The personal bandwagon thing was a joke that the frequent poster Mr. Mac got all teary eyed over.
There are plenty of us who never got close to the edge of the bandwagon. The naysayers are always the loudest. If you want your own personal bandwagon, have at it. Just don't lump the rest of us in with the naysayers.
I'm sorry if you're all feeling butthurt because of my post.
But at least now you know how Crean feels thanks to Bo.
Sorry, Jesse. The point is you're not the only Badger fan who didn't predict gloom and doom. Personally, I've been on the Badger bandwagon since the mid 60s, and have never thought of leaving. You do seem like the type of guy who should be on his own though. On that you're right.
Get over yourself Jesse. Plenty of other Badger backers here and hard to argue that, based on what we had seen earlier, no one saw the last 2 games coming and certainly not tonight. Great win. Bo strikes again.
BTW not the biggest upset in program history by a long shot. Beating the #1 OSU team of Lucas, Havlicek, etc. , a team that was on its way to a 3rd consecutive NCAA title game probably the biggest and a win over Magic Johnson MSU team right up there as well. Probably a few others as well. This is probably top 10 but not biggest.
Biggest upset is a matter of opinion.
And I just find it suspicious there always only seems to be a handful of "backers" on these boards when things are going bad.
Just the way blogs work. Far fewer posters for football or basketball when we win. Losses tend to bring out those who don't like the Badgers to begin with and others who hide under rocks. As far as upsets go, it is a matter of opinion but most longtime Badger fans would go with the OSU game back in the day as #1. Indiana ranked #2; OSU was #1 coming off of 2 consecutive title games heading for a 3rd and among the best teams in the history of the conference.
Jesse, your post makes no sense to me at all.
It is not based on fact or logic, except the Badgers have done great under Bo Ryan.
Posts have to be factual? Isn't this a blog made for opinion?
How impressive was that?! Incredible win. Great resume win. This team has taken a huge step forward over the last two ballgames. The preparation, the poise and the execution -- it was all there tonight. Well done.
A big conference road win by a gritty and fearless Badger team.
Fundamentally sound basketball taught by a great coach and executed by a bunch of non-athletic guys win a big one on the road. Come on naysayers, where are ya? Bo needs better athletes? Says who? I would think people should know better by now, especially those familiar with UW bball. Who said they'd lose 5 of next 7? Would not let IU shoot 3s and contained Zeller in the 2nd half with help defense and no cuts to the hoop. Even Evans shot well tonight.
4 wins... that should do it for the BIG season from what I have read this past week.
This was maybe even a better win than the OSU game two years ago.
We'll hear more comments about "unathletic" comment. So how are non athletes supposed to beat the #2 team in the land? The guys that try out as walk ons and are cut would run circles around all of you on the court.
Anyone still want Bo to go?
CardinalandGold will still write negatively about the Badgers.
Got to get ready for Iowa Sat before two home games.Hide replies
The unathletic comment was in jest. If you continue to read, you'd see. He coaches young men to play ball and become men.
I wasn't referring to you. When I was writing there was only one comment on here. I like what you wrote.
Safe bet to say this team has more dunks this year than the past two combined. Love the toughness of this team. They play ball and pick up believers every game.
I guess Bo can still coach. Bo Ryan HOFer.
I see that a Marquette booster has been visiting our blog with his red thumb.
Knock yourself out. You only wish you could beat Indiana.Hide replies
I noticed that too. You there, ThisReader?
Knowledgeable MU fans know that this was a big win for them as well. Helps their RPI.
We weren't talking about knowledgeable MU fans. And there are lots of them.
True, my post did not apply to the usual trolls who like to slither over here.
I don't think their concerned about their RPI as much as Wisconsin beating a team they'd have no chance against. Marquette plays the same pace as Indiana does ... no they way to beat Indiana at their own game.
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Stay off roads, if possible, authorities warn as snow contines
Feb 7, 2014
News-Register Staff
Temperatures should rise above freezing today and the foot of snow blanketing Yamhill County should start to melt, according to the National Weather Service.
Still, roads are treacherous. Law enforcement authorities suggest that people stay off the roads, if they don't have to travel; if they must, police say to use extra caution and leave extra room between vehicles.
Pedestrians and children at play also need to be careful. When walking or playing outside, watch out for passing vehicles, which may not be able to stop or avoid you.
Snow fell again most of Saturday, followed by sleet and freezing rain in some areas. The National Weather Service predicts a chance of freezing rain again before it's over, with good probability of regular rain by tonight.
Oregon State Police say chains are required on many areas of Interstate 5 and on mountain passes. Roads are covered with packed snow and are very icy in places.
According to OSP Northern Command Center Supervisor Dave Piercy, troopers statewide have responded to about 600 weather-related crashes since Thursday morning. Most of these crashes resulted in only minor injuries to those involved.
OSP handled one fatal crash Friday afternoon on east of Portland on Interstate 84 near Rooster Rock State Park, where a single vehicle lost control due to ice and left the roadway and collided broadside into a tree. In that crash, an adult female passenger died from her injuries. The adult male driver was transported to a hospital with serious injuries.
Troopers have also assisted approximately 900 motorists that needed assistance on Oregon's roadways due to severe road and weather conditions.
For current road and weather conditions, check www.tripcheck.com.
Closer to home, a child playing in the snow was hit by a car on Northwest Wintergreen Drive in McMinnville late Friday, but received only minor injuries, witnesses said.
On Highway 99W, multiple vehicles collided at Mineral Springs Road near Lafayette, closing the highway about 5 p.m. Friday.
Additional crashes and stalled vehicles blocking roadways were reported.
The McMinnville Public Library planned to reopen at 1 p.m. today, its usual time, after closing early Saturday.
The Wheatland Ferry remainds closed.
All Yamhill County schools were closed Friday after early shutdowns Thursday. Saturday activities are canceled.
(See a complete closure list below).
Temperatures rose to the high 20s Friday and stayed that way overnight. A high of 32 is predicted today.
Snow started Thursday morning, blanketing Yamhill County in 4 or more inches of snow, depending on elevation. Several more inches fell Friday afternoon and evening.
Warming shelters are available in McMinnville. Call 211 for information.
If you must drive, do so appropriately for the conditions — slow down, leave more room between your car and the one ahead of you and allow plenty of room for braking.
If you do need to go long distances, be prepared with water, snacks and blankets in your vehicle.
Remember your pets in the cold weather. Allow animals inside or make sure they have a warm, dry place in which to take shelter. Fresh water should be available. Check to make sure water sources haven't frozen over.
Weather-related announcements:
. . . Head Start of Yamhill County: Activities canceled.
. . . Linfield College: Singletary Speech Tournament for high school students canceled this year.
......McMinnville Public Library: Reopening 1 p.m. Sunday.
. . . Wheatland Ferry: Closed
. . . Yamhill Soil & Water Conservation District: Plant sale canceled.
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Amyotrophic lateral sclerosis (ALS) is a progressive nervous system disorder. It gradually destroys the nerves responsible for muscle movement. Over time, ALS leads to almost total paralysis of muscle movement, including breathing. Eventually, the disorder leads to respiratory failure.
Risk Factors
Factors that may increase your risk of getting ALS include:
- Having a family member with ALS
- Being in the military or having other occupations with risk of exposure
- Having certain genetic mutations
Symptoms of ALS include:
- Progressive weakness in arms and legs
- Wrist or foot drop
- Difficulty holding things
- Frequent tripping while walking
- Muscle twitching
- Unpredictable and changing emotions
- Slurred speech
- Hoarseness and coughing
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- Weight loss due to trouble eating
- Trouble breathing
- Excess salivation, drooling
You will be asked about your symptoms and medical history. A physical exam will be done. There are no tests that can diagnose ALS. Tests may be used to rule out other medical conditions.
Images may be taken of your bodily structures. This can be done with:
Your bodily fluids and tissues may be tested. This can be done with:
- Blood tests
- Lumbar puncture
- Biopsy
Your muscles and nerves may be evaluated. This can be done with electromyogram (EMG)/nerve conduction velocities (NCV).
Your cognitive skills may be assessed. This can be done with neuropsychological testing.
There is currently no cure for ALS.
Treatment may help to reduce or manage symptoms. A combination of treatments may work best. This may include:
- Taking medications
- Working with therapists and joining a support group
- Participating in social activities
Treatment options include:
The drug riluzole has been approved for ALS. The drug may slightly improve functioning, but it does not stop the disease from progressing.
You may be prescribed these medicines for symptoms:
- Muscle relaxants reduce spasticity
- Nonsteroidal anti-inflammatory drugs (NSAIDs) and other pain medications
- Atropine, scopolamine, botulinum toxin, antihistamine—To reduce heavy drooling
- Antidepressants and anti-anxiety medications
- A combination of dextromethorphan and quinidine—To treat inappropriate laughter or crying
Other Types of Treatments
Supportive care may be needed as ALS progresses, including:
- Physical therapy—To reduce pain associated with muscle cramping and spasticity
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- Nutritional care—Your doctor may make changes to your diet. In some cases, getting nutrition through tube feeding is needed.
- Speech therapy—Speech therapy may be used to optimize communication. Therapy may include exploring alternate methods of communication.
Revision Information
- Reviewer: Rimas Lukas, MD
- Review Date: 02/2014 -
- Update Date: 09/03/2014 -


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WASHINGTON - You don't need a ticket. Just bring a blanket, lay it on the grass of the National Mall and watch some of history's best movies on a giant screen -- with a Capitol Dome backdrop.
The annual Screen on the Green series kicks off Monday night. Due to construction on much of the Mall, this year's movies will be shown on a giant 20-foot by 40- foot screen between 7th and 12 streets in Northwest.
The films screen at dusk, around 8 p.m., but folks usually start claiming their spots on the lawn as early as 5 p.m.
The series kicks off at sundown Monday night with "Sundance."
July 16 - "Butch Cassidy and the Sundance Kid" (1969)
Paul Newman and Robert Redford team in arguably the greatest "buddy movie" ever made, a film that brought a new sophisticated humor to the Western. The WGA ranked it the No. 11 greatest script of all time, and Redford enjoyed the experience so much that he named the Sundance Film Festival after his character, The Sundance Kid.
July 25 - "It Happened One Night" (1934)
Romantic comedies don't go around sweeping the Academy Awards -- unless you're Frank Capra's "It Happened One Night." The movie joins "One Flew Over the Cuckoo's Nest" (1975) and "The Silence of the Lambs" (1991) as they only three films to ever win the Big 5 Oscars: Best Picture, Best Director (Capra), Best Actor (Clark Gable), Best Actress (Claudette Colbert) and Best Screenplay (Robert Riskin).
July 30 - "From Here to Eternity" (1953)
Fred Zinnemann's tale of love and loss at Pearl Harbor features one of the deepest casts in movie history: Burt Lancaster ("Sweet Smell of Success"); Montgomery Clift ("A Place in the Sun"); Deborah Kerr ("The King and I"); Frank Sinatra ("The Manchurian Candidate"); Donna Reed ("It's a Wonderful Life"); Jack Warden ("The Verdict"); George Reeves (TV's "Superman"); and the late Ernest Borgnine ("Marty").
Aug. 6 - "Psycho" (1960)
Voted No. 1 on the AFI's 100 Thrills, Alfred Hitchcock's classic was the original "slasher" film, featuring arguably the greatest twist in movie history. Sexy thief Marion Crane doesn't know what she's in for when she stops for a night at the Bates Motel, run by the mother-obsessed Norman Bates. Audiences of the 1960s also didn't know what they were in for, screaming so loud that you couldn't hear Bernard Herrmann's now-famous slashing violins. Hitchcock's directorial eye is apparent in every frame, from the symbolic opening credits to double reflections in windows.
Click here for a full list of outdoor summer screenings.
Read more from WTOP Film Critic Jason Fraley by clicking "Fraley on Film" under the "Living" tab above, following @JasonFraleyWTOP on Twitter, and checking out his blog, The Film Spectrum.
(Copyright 2012 by WTOP. All Rights Reserved.)


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Filed Under (Ford Manuals) by admin on 12-05-2012
The fuel gauge does not change indication unless there has been at least 3 gallons of fuel added or deleted between ignition switch cycle. Use recorded REM and instrument cluster DTCs from the Continuous and On- Demand self-test. ? Are any DTCs recorded? Yes If REM DTC B1201 or IC DTC U1131 is retrieved, GO to D6 . No GO to D2. D2 CARRY OUT THE ICM FUEL GAUGE ACTIVE COMMAND IC Active Command Select the IC FUEL GAUGE CONTROL active command. Trigger FUELLEVEL active command. Toggle and monitor the fuel gauge while adjusting the FUELLEVEL active command to read 50% and 100% Did the fuel gauge needle start at empty (E), move to half at 50%, and full (F) at 100%? Yes GO to D3. No INSTALL a new instrument cluster; REFER to Instrument Cluster. CLEAR the DTC. REPEAT the instrument cluster self-test. D3 CHECK THE FUEL GAUGE READING Fuel Pump Module C412 Connect one lead of Instrument Gauge System Tester to fuel pump module C412 Pin 5, Circuit 1357 (LB/YE), harness side. Connect the other lead to fuel pump module C412 Pin 8, Circuit 1356 (LG/VT), harness side. Set the power switch on Instrument Gauge System Tester to the ON position Set Instrument Gauge System Tester to 15 ohms. Wait one minute. Set Instrument Gauge System Tester to 160 ohms. Wait one minute. Read the fuel gauge. The fuel gauge should read full or above. Set Instrument Gauge System Tester to 15 ohms. Wait one minute. Read the fuel gauge. The fuel gauge should read empty or below Does the fuel gauge operate correctly? Yes GO to D4. No GO to D6. D4 INSPECT THE FUEL TANK Visually inspect the fuel tank for any damage or deformation. ? Is the fuel tank OK? Yes GO to D5. No INSTALL a new fuel tank. REFER to Section 310-01. TEST the system for normal operation. D5 INSPECT THE FUEL LEVEL SENSOR AND PUMP ASSEMBLY Visually inspect the fuel pump assembly for damaged wiring or connectors. Visually inspect the float and float rod for damage or obstruction


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Considering Eating at the Cheesecake Factory? Please Read This and Reconsider.
Posted by
FAIRFAX, VIRGINIA -- Another Cheesecake Factory complaint from an unsatisfied customer (I also posted this in a different thread, and decided to make my own. Sorry if you're reading this for the second time).
I just recently submitted this complaint through their website "Contact Us" form (which isn't that easy to find... I wonder why)
We have been going to The Cheesecake Factory for a long time nationwide and are usually leave very satisfied with the food and service. Today, take out service was terrible.
It took over 40 minutes to get our food (2 sandwiches, and 1 appetizer). We were told it would take half the time. Please note that one person in our party was on their break who is employed at the mall and he gets a limited amount of time to purchase food and eat. He had to have his only break of the day extended due to the long turnaround time on your part. We did not have any unreasonable requests nor was it a big order. We even tipped the take out guy 20% when we put our order in and paid. We soon regret it. People who had ordered after us came and shortly left with their food while we sat there patiently.
When we received our food the take out guy did not even apologize nor express any sympathy for the delay. In this case especially, time was money for one of us who didnât even have enough time to finish his food. The order was incorrect, the warm sandwich was cold and we were not given the proper utensils and condiments.
Not only have you lost our business, you are losing our family and friendsâ business as well. We paid a good amount of money; we expect to get good service and a good meal in return. Thank you for you time.
When considering to eat at Cheesecake Factory PLEASE, PLEASE, PLEASE reconsider. You are so much better off eating else ware. Somewhere that actually appreciates your business!
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spiderman2 on 10/11/2005:
There are certain places that are well known for their wait. I do not understand why when people are on a limited lunch break, they insist upon going to these places (whether eat-in or take out) and then complaining about how much time it took. There are plenty of places to eat within a 30 minute lunch break. When I only had a 30 minute break, I brought my lunch because it is nearly impossible to go somewhere, order, eat and get back in 30 minutes unless it is next door.
nbsp on 10/11/2005:
This Cheesecake Factoy was located at the Tysons Galleria and there are NO other places to eat but fine dining places. This place was, in addition, literally "right next door" as I said a person in our party is employed within the compounds who does takeout at another fine dining restaurant. ALSO the takeout guy said it would only take 15-20 and we came around 4 when the restaurant wasn't even busy. There was no excuse for us to have to wait so long for just takeout and leave there without even an apology.
AZJEM on 10/11/2005:
nbsp:Well written. Too bad you tipped for nothing. TIPS= To Insure Proper Service. Hope you can find a different plan for future meals.
mjd20001 on 11/15/2007:
I had a problem recently at a Cheesecake Factory in chevy DC. when I complained to the manager his response was "No one else has complained". It took three attempts to contact their main office before I finally received a response 2 weeks later. In the future I will take my business where if I am the first to complain the manager doesn't feel that it must be my problem since its a new problem.
Starlord on 12/03/2007:
This was definitely not a helpful review. I am so sick of people whining because it took a little longer to receive their food thanthey thought it would be and they act as if the world is going to end because of it. So it took longer than you expected, get over it. I wish to high heaven that getting my food when I expected it was my only problem. I have a prosthetic knee joint as the result of an OJT injury I suffered as a security supervisor, and I have two bad discs in my back that keep me in constant pain, trying to compete with my leg. I have diabetes and COPD. The COPD and the pain keep me from exercising as I should for the diabetes. My wife and I are both on extremely limited incomes and the oil companies are really eating itno that, and the state of Caliphony keeps trying to tell me that I owe over two thousand dollars in taxes for one year's employment, most of which was actually in tax-free mode due to my injury. On top of that, they are claiming over six thousand dollars on top of that as interest. And you expect me to cry because your food took longer to arrive than you thought it should. Go away, boy, ya bother me.
jktshff1 on 12/03/2007:
And a good morning to you starlord!
Principissa on 12/03/2007:
Yes but starlord don't you know that this person is entitled to faster service than you or I? *rolls eyes*
Anonymous on 12/03/2007:
nbsp, this kind of thing happens sometimes and even know it is a pain you might think about seeing if you can call ahead of time, some pleces will do this and if they won't don't go there when you are in a rush, But never tip ahead of time because it seems that most people don't even know what a tip is for anymore they just think you owe it to them. Good luck next time...
MyDogsMom on 07/03/2008:
It's time for someone to bag up the peanut butter and jelly sandwiches!
Food takes time.
BarbarG on 08/05/2011:
On Last Friday I selected The Cheese Cake Factory at Cumberland Mall as the place to celebrate my Birthday. I called on Tuesday to make reservations for Friday dinner for a party of twelve at 6:30, but was told that no reservation was necessary, just come on in. I called on Friday around 4:00 stating that my party would arrive at 6:30, but not all together. I was told if half the party arrived around 6:30 they could be seated waiting for the rest of the party. We were refused seating because all of the party was not there. And pushed to the side, virtually ignored. And treated very rudely by staff at the front desk/counter. Each time we were given a different seating time each time getting longer and longer even with all twelve people now waiting. The first manager a woman was rude, and the second manager by the name of Ben was no better. Finally after an hour and forty five minute wait we were seated. Staff at the front desk chuckled at having us wait so long Mangers were indifferent, and rude. No apology was given.
We would have left if we had not waited so long. (We were stuck between a rock and a hard place) My birthday Celebration was a total disaster thanks to the rudeness of the staff. My party of twelve spent over $400.00 dollars at the restaurant. The server was nice but slow, but gratuity was included. We paid for terrible service. The whole experience was aweful. Big Waste of our money, and time!
Will probably not hear from you, but I will continue to contact Cheesecake factory personnel until I have some degree of satisfaction, due to the profound rudeness of staff ,and waste of my money, and total destruction of my birthday celebration.
To go out to dinner on your birthday and deal with this type of service is totally unacceptable.
Stacy on 07/18/2013:
The only thing I have to say about CF is don't eat the rotten, overpriced food that you have to wait too long for. Just buy the delicious cheesecake!!
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My Son's Birthday
Posted by
WALNUT CREEK, CALIFORNIA -- I brought my son's buddy and my son to eat at the WALNUT CREEK, CA Cheesecake Factory because it was the buddy's 16th birthday. I could not believe that they did not acknowledge it after we let them that it was his b-day. They did not bring out EVEN a small piece of cake to let him know they acknowledge his b-day; the waiter ADAM patted him on the back and said Happy Birthday!! Cheap and Rude service.
I've owned a restaurant for 30 yrs and always bring out cake and ice cream treat to let the customer know we appreciate their b-day.
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Principissa on 03/12/2009:
Lots of places are doing this now. The days of free cake and ice cream are over. It costs too much.
Elola on 03/12/2009:
I'm sorry, but it's hard to be sympathetic to someone whose main complaint is that they didn't get something for free. The waiter wished your son a happy birthday, he's not obligated, nor should he be expected, to provide anything further.
cherpep on 03/12/2009:
Why didn't you order a dessert to celebrate his birthday? Personnaly, I think your failure to honor his birthday was much more rude and cheap.
woodsk1 on 03/12/2009:
You have to wonder how many times the Cheesecake factory hears it someones birthday to get it for free.
sarahnkrystal on 03/12/2009:
ITA with Principissa. The economy is down the toilet. A free piece of cake for every ones birthday who goes out to eat just isn't feasible anymore. I never expect anything other than a happy birthday or a cheesy song, but nothing comes for free these days.
Anonymous on 03/12/2009:
Hello Walnut Creek! Bancroft Elementary still there?
Anonymous on 03/12/2009:
Next time try Black angus they give you a free steak dinner for your b-day, and a chocolate brownie plus they sing a song and take a picture of you. In fact they sent me a coupon for a free steak dinner for my b-day.
Anonymous on 03/12/2009:
I can't feel sorry for someone who is mad about not getting something for nothing.
Anonymous on 03/12/2009:
Am I the only one wondering who's birthday it actually was?
ChuhBaca on 03/12/2009:
For the most part, I agree. It doesn't sound like they were rude at all, they just didn't go the extra mile. It's their right, if that's how they feel they need to operate their business.
I do find it sad that to survive this economic state, businesses feel they need to cut back on customer service items. The way you stay in business is to bring in customers. Where do you think the poster is going to go next time she wants to take someone out for their birthday? A place that does no more than they are obligated, or a place that goes above and beyond? These places need to realize that to survive, they're competing for customers who are being more picky about where they are spending their money.
spiderman2 on 03/12/2009:
why didn't you take him to your restraurant and celebrate his birthday there? Then you could have had everyone make as much of a fuss as you wanted.
Principissa on 03/12/2009:
I'm going out for my birthday with hubby on Saturday. I don't expect free anything. I honestly don't care that much. I'm going out to celebrate with my family, and not getting a free piece of cake/free meal/free drink/or even acknowledgment that it is my birthday is going to ruin our meal or add up to bad service. Maybe that's just me, but I'm not paying over 20 bucks a plate for a free piece of cake.
*note the author of this comment is not going to Cheesecake Factory for her birthday dinner. She's going to someplace she is basing her assumption of over 20 bucks a plate over her being told that she needs to wear something semi-formal.
old fart on 03/12/2009:
HAPPY BIRTHDAY Princi... this makes the big "three Oh" doesn't it..~
Anonymous on 03/12/2009:
Don't assume Princi!.... I took a date to Dairy Queen in a limo one time.
Anonymous on 03/12/2009:
I agree with every comment that one should never expect something for free, but Chu Baca summed it up best, IMO.
I've never eaten at Cheesecake Factory so my question would be do they typically offer a free slice of cake for the b/day boy/girl and recently stopped doing this? Is this why you were upset?
Anonymous on 03/13/2009:
Here's some useful info for the OP. Look at the Cheesecake Factory's web page. Then see FAQ's in the "About Us" section. You will see that you should have received one scoop of ice cream, free, with a candle and could have PURCHASED a slice of cheesecake, decorated for a birthday celebration. So, at the very least, you were shorted the ice cream. I personally like the Cheesecake Factory. They have great food. Unless they haven't updated their web page, it looks like they were in the wrong.
cherpep on 03/13/2009:
High quality food and service is usually what brings me into a restaurant - not generally a free piece of cake. Of course, I pay attention to prices too, but I will pay if the food and service are worth it. If a restaurant needs to make some cutbacks, and they see it making a difference to their bottom line, I see no problem in cutting back on some of the freebies (as long as customers are notified).
Starlord on 03/13/2009:
HELLLLOOOOO!!!!!! I am 62 years old, and every time I have ever celebrated someone's birthday at a restaurant, I have delivered a small cake to the restaurant ahead of time, and for a small fee, the restaurant staff would sing Happy Birthday. The only time I ever got somethinng for nothing was when Denny's had a promotion where you got a free meal for your birthday. They did check your ID closely, but you know as well as I do, how many people would suddenly have a birthday, unsupported by a Driver's License, etc. It has been my general experience that the only thing people will give you free is a bad time.
Principissa on 03/13/2009:
Old Fart, you are now on my hit list. I will be 29 this year. Remind me to send you the fruit cake for the holidays in lieu of the cookies.
old fart on 03/13/2009:
Princi... I could swear that you said you were 29 before... are we holding at 29...???
30 isn't the end of the world..LOL
DumdHead on 03/13/2009:
They do offer a cake and song at some locations graits at others it is for a charge. My wife subjected me to the song at the one in B-ham.
30 may not be the end of the worl but my mother is 27 with 29 years experience and I have been older than her for a few years.
Principissa on 03/13/2009:
I was born March 16, 1980, I'll be 30 in 2010. I'm only 28 for the next 3 days. Sheesh!!! :) This rotator cuff thing is making me feel like I'm 90 though, I had to have hubby do my hair and dress me because I couldn't get my undergarments hooked.
old fart on 03/13/2009:
It's tough when you can't reach higher than shoulder height and every time you pick something up, it feels like it weighs a ton...
This is the 2nd time I screwed up my rotator cuff..
Anonymous on 03/13/2009:
you got to stop fighting in the UFC OldF
Anonymous on 03/13/2009:
Princi. Try a chiropractor, if you haven't. My wife was set to consult for rotator cuff sx when a friend suggested it. I wasn't a fan of the 'spine poppers and needle twirlers' and made a lot of jokes about 'back-crackers'. She did some ultrasound and Rx excercises. Two months later, she was okay. I gained a bit of respect for their profession. OTOH, curing otitis media in an infant held by the mother while the chiro 'snap-crackle-pops' the mommy...LOL
Principissa on 03/13/2009:
LOL!! My step dad is a PT and he's going to give me some exercises to do. I have to go for an MRI next Tuesday to make sure it's not fractured. I'll try anything that will avoid me going under the knife. I can't be laid up for too long, I have a house to run! That and hubby really doesn't do the soccer mom thing very well. Watching him cart the kids to school, cook dinner, and do the chores makes me feel like I'm in a really bad episode of the twilight zone.
jktshff1 on 03/13/2009:
I actually find the cake and a song irritating and disrespectful of the other diners, especially at some of the mid to upper end places. Take your "birthday boy/girl to chunky cheese or one of those other places that have parties and let me eat my meal in peace.
jktshff1 on 03/13/2009:
Princi, Aside from the shoulder, enjoy the break while you can!!
I bet he has more fun helping you undress!!!LOL!
Anonymous on 03/13/2009:
BEST COMMENT jkt!! I share your curmudgeonly take 100%.
Principissa on 03/13/2009:
LOL jk on both comments!! He's like a live in nurse and maid all rolled into one. I've been trying to get him to wear my cleaning smock and bandanna but he won't do it.
It's always been my good fortune when we go out to eat to be sitting next to the person being sung to. Have you ever tried to have a conversation with 20 people badly singing (if you can even call it that) happy birthday?
jktshff1 on 03/13/2009:
Which one Doc? the comment about the parties or undressing Princi???LOL!
Anonymous on 03/13/2009:
GADZOOKS! I saw jkt's 'undressing Princi' comment on the m3s 'What's going on...' page and panicked. I didn't remember writing anything and I've had no 'big kid soda' today. If Princi's husband is taking care of her undressing needs, it probably plays out like it did at my casa when my wife had the same problem. There were no mattress rodeos until the bullfighter healed.
Principissa on 03/13/2009:
It's how it works though!! First time in 4 years we get rid of the kids for a night and I'm hurt. It never freakin fails!!
Anonymous on 03/13/2009:
If it's been four years, you're lucky your shoulder is hurt. After that long, foreplay is more like 'BRACE YERSELF'.
Anonymous on 03/15/2009:
Princi, going back to the chiropractor, they do help with shoulder injuries. I can attest to that. It took 2-3 weeks and then the pain was gone and has never returned. My chiropractor doesn't use the old school methods though--the jarring, bone cracking. Look for a chiropractor who uses the gentler methods and your problem may be solved quicker than you would imagine. It's definitely worth a try--before even considering anything riskier.
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Beware: Raw Chicken
Posted by
WHITE PLAINS, NEW YORK -- I went to the Cheesecake Factory on Sunday, January 25, 2008 for dinner. I have no complaints about the service, the young lady was an excellent waitress. She even gave my son some bananas to snack on for free.
I ordered the Steak Diane with Chicken Madeira. The first thing I tried was the steak which was rare to raw in the middle when I asked for medium rare. It tasted good and I tried to overlook the fact that it was undercooked because I'm not one to complain in a restaurant. Next I tried the Chicken and thought it tasted a little mushy but again, I overlooked the fact that something may be wrong. The lighting in the restaurant was really dim and I couldn't see what I was eating at all.
I finally realized that the chicken was completely raw when I cut into it a second time and noticed the consistency of the chicken was completely mushy. I then cut through the entire piece and the slime that covers the chicken before you cook it was still on the chicken and it was completely RAW. Under the wrong lighting it kind of looked like cheese in the middle when I cut the whole piece of chicken down the middle. It was absolutely disgusting, especially considering I had eaten a piece. I was outraged and they tried to give me something else for free but I could not eat anything the rest of that night. I was so paranoid that I was going to get Salmonella poisoning that my stomach was in knots the whole night.
Beware of this Restaurant, look closely at your food before you bite into it and if you can't see what you are eating, DON'T EAT IT LIKE I DID! The Manager even came to our table and said it was absolutely disgusting in the light.
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Mistake in payment and the attitude of the manager
Posted on
DULLES, VIRGINIA -- I went with my friend over at lunch to Cheesecake Factory at 21076 Dulles Town Circle, Dulles, VA 20166 on Jan 21, 2008. We received a bill for $26.04 for our lunch which my friend decided to pay in cash and I decided to use my credit card. My friend put $15 and I put my credit-card. When I signed the receipt for the credit-card, I did not notice (and I admit it was my mistake as I was busy talking to my friend who I met after a long time) that the amount was $26.04 and I put in $4:00 as tip and signed the receipt. While on my way back home, I realized that I should have been charged half the amount of $30.04 ($26.04 + $4.00)as my friend had put in the cash of $15:00 to the waiter Lisa. (I still have the receipt with me with the server name on it's top). I went back and explained to the reception and they made me talk to the manager. The manager heard but told me he cannot do much or revert back the credit-card payment that has been charged (instead of giving me any kind of assurance that he'll see what can be done etc). I said, I am not asking for that, I am asking for the $15.00 that went in the payment-folder which he can return after confirming with Lisa. He looked and said, he'll talk to the server. He goes and I see him going to different customers and kind of asking them how things were, instead of going and talking to Lisa.
After a while, he comes back saying he can't do anything as he can not ask for the money back from the server. I said that's OK but can I just talk to the server just to make sure that the manager believed what I was telling was the truth and I was not making it up. I also said that I am not going to ask the server for the money but I just want to talk to her. He refused and said he cannot let me talk to her. I believe he never went and talked to the server himself. Instead he kept on saying that he can talk to the server on my behalf but he cannot do anything else. I was pretty confident that Lisa. would remember since the episode happened may be an hour back. He totally refused to help me in any ways. I finally left telling him that he is doing a good business.
I don't know what else can I do here except let others know the way I was treated for a complaint I made. I know I am never going to the restaurant again. Just wanted to let people know that if someone doesn't appreciate your business, we are better off going elsewhere.
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chris513 on 01/22/2008:
this complaint is just a little cheesy
tnchuck100 on 01/22/2008:
Be careful, you are stepping into TheNewSheriff's territory.
MRM on 01/22/2008:
Or Hugh Jorgen territory.
chris513 on 01/22/2008:
I just couldn't help myself on this one...
Anonymous on 01/22/2008:
Sometimes you misplace money, sometimes it blows away and sometimes a loved one confuses your wallet with theirs *shrugs*. Whatta ya going to do. If it were me I consider myself a big tipper and move on. It's 15 bucks... Heck, I've blown more than that for a gram of baby powder. Take care my friend.
yoke on 01/22/2008:
This was not a very honest waitress. She knew exactly what she was doing when she put the full amount on the credit card.
Principissa on 01/22/2008:
I agree with yoke. She knew exactly what she was doing, and now she is going to deny that you gave her the cash so she doesn't get caught. That's terrible that she stole like that, but eventually she will get caught.
Anonymous on 01/22/2008:
I would contact CCF's home offices. I think the manager should have given you the refund just on principle.
yoke on 01/23/2008:
Did she think that she gave such great service that she was going to get a $19 tip on a $26 bill? I would contact the home offce and let them know what kind of employees they have working there.
Principissa on 01/23/2008:
This is what I do when I leave a tip, instead of drawing a line through the tip line or leaving it blank (which you should never do) I write Cash On Table. That way it's on the receipt that I left a cash tip. What she did was wrong and she should get in trouble for it. She stole money from a paying customer and that is wrong.
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On-line services
Posted by
I had used the Cheesecake Factory.com to send one of their delicious Godiva Cheesecakes to my friend for his birthday. I ordered two weeks in advance to be delivered on a Friday (day before his birthday). It never came. Turns out that it was a FedEx error, they miss scanned it. It sat in Atlanta for 5 days (over the 4th holiday weekend). They delivered it while my friend was out of town, and left it in the Houston sun. Needless to say it was a puddle of mush after the dry-ice melted over the weekend.
They promised to send a replacement to be delivered on the following Thursday, with an apology letter. Well, with tracking number in hand, I checked with FedEx. They did NOT call it in as promised. It has NOT arrived. And NO apology letter has arrived either; nor have they bothered to answer any of my emails to their customer service department to ask WHY they did not get it out as promised! My friend cut his vacation short to get the mushy box off his doorstep, and be there to sign for the replacement cheesecake. Yet -- nothing has arrived.
I will NEVER use this site to send anything ever again. The Customer Service at the Cheesecake Factory is beyond poor. They do NOT answer complaints, they don't care that they screwed up ... again.
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MDSasquatch on 07/09/2010:
But their Orange Chicken is fabulous.
momsey on 07/09/2010:
Have you called them again to follow up on the replacement? Have you pursued Fedex to get some kind of refund? You said yourself it was Fedex's fault, not the Cheesecake Factory's. So why all the ire pointed at them? They definitely shouldn't have said they would do something they weren't going to do, but whatever means you used to talk to them the first time, you should call them and see what's up. Might have been a mistake on their part this time.
spiderman2 on 07/09/2010:
Momsey is correct, your beef is with FedEx. Why don't you try calling CF and talking to someone instead of sending an email. 1-800-330-2253. Also, your friend didn't need to return from vacation early to sign for the package, it states right on their website that no signature is necessary for delivery.
blackvooduugirl on 07/12/2010:
To Sasquatch: Their food IS delicious!!! Love everything on the menu!!!! (especially the cheesecake).
To momsey & spiderman: Yes -- I've called. I've emailed. I've tried everything. They just don't care and don't have the customer service skills you would expect a company of their calliber to have. The first shipping error was with FedEx -- the second was theirs. I was upset with the lack of trying to help me out. Their attitude was "oh well". When I broke down in tears from frustration -- then they offered to send the apology letter (which has yet to be received by the recipient to date).
Yes, my friend DID need to return early. They package their cheesecakes in a cardboard box surrounded by dry ice. They leave the package on the doorstep. Ever see what melted dry ice does in Houston heat? The first box was a melted, soggy, mess on the doorstep where the ants and other bugs had a field day. Their neighbors were not home - they couldn't get a hold of anyone to get it and try to salvage it. So....for the second one (which did arrive a day and a half LATER than originally promised) -- someone had to be there to get the box and at least get it out of the dry ice (melted dry ice makes food toxic).
Cheesecake Factory needs to work on keeping their promises. Apparently I am not the only one this has happened to -- but it will not happen to me again. I am done with their on-line service.
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Bad Service
Posted on
So today me and my cousin decided to have lunch at the Cheesecake Factory. We went in we were seated promptly. Our waitress shows up and takes our drink orders.
We tell her also we just want wheat bread not the white bread she says OK. She comes back with our drinks and some bread, she brought us both white bread and wheat bread unlike we requested the wheat bread was stale. We asked her can we get a different batch of bread she said OK then I see her going in back of the bar area wondering around for ten minutes we see her, and I flag her down and remind her of the bread she said she forgot, I also asked for some ranch.
She comes back with hot bread and ranch so I dip the bread in the ranch, and the ranch tastes nasty. This other girls comes with our food and I tell her this ranch tastes odd she tastes the ranch and agrees and takes it back. She then comes back and says they on accidentally mixed the ranch with thousand island dressing. They bring us out another ranch OK. Then the manager comes and apologizes for the ranch and leaves. Even the food turns out to be sub par way over sauced we didnât even get our drinks at leased comped for the service.
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yoke on 01/27/2009:
Sounds like you had very good service. Everything you requested to be fixed was and you even got an apology from the manager.
Anonymous on 01/27/2009:
Yoke I give them some credit for trying to make things right but stale bread and nasty ranch. give me a break that's not good service.
ejack053824 on 01/27/2009:
Good service would have been a lap dance from the girls! LOL!
Anonymous on 01/27/2009:
In face that would be good service Ejack.
RestaurantGuy on 01/27/2009:
The server sounds as if she was a little weeded (term in the industry for being very busy) She dropped the ball on bringing you all wheat bread I give you that one. I find it hard to believe that another server actually tasted the ranch dressing at your table as this is a violation of health codes (at least where I work, but who knows it could be different where you live) The server brought you "fresh hot bread" and the manager apologized for the mistake. This does not warrant anything for free. If the food was sub-par as you say when you asked to see the manager again upon receiving the sub par food what did he/she say they would do for you. Just because someone made a mistake and forgot your special order on the bread it does not warrant anything for free. Now if you did not like your food and I stress here "you did not eat it (except for a few bites to determine you did not like it)" you should not be charged for the food but you are not entitled to anything else for free.
Anonymous on 01/27/2009:
I was surprised to when she tasted the ranch but she was taking it away as she did it so I didnât make anything of it.
they donât have to comp your food, but they should, stale bread and nasty ranch is grounds for at least drinks on the house. I have a friend who works at a restaurant he even told me they should have at least comped our beverages.
RestaurantGuy on 01/28/2009:
Wally in your post you said "This other girls comes with our food and I tell her this ranch tastes odd she tastes the ranch and agrees and takes it back." This sounds to me as if she tasted it in front of you at the table. If I am mistaken and read this wrong then I apologize to you. However I am sorry but you are not entitled to free anything regardless of what your friend tells you. Yes you should have gotten fresh bread and ranch the first time. In that we agree. However to say and I quote from you "they donât have to comp your food, but they should, stale bread and nasty ranch is grounds for at least drinks on the house. I have a friend who works at a restaurant he even told me they should have at least comped our beverages" that is where we disagree. Stale bread equals you should have gotten fresh bread but to expect a free meal or at least free drinks I am sorry I do not agree with you. By the way what did the manager say when you told him/her you did not like the entrees and that they were sub-par? Now maybe a coupon for a discount on your next visit.. now that I would agree with.
Anonymous on 01/28/2009:
Meanwhile, back at the ranch...
Anonymous on 01/28/2009:
RG I didnât complain about the food, Because this was the first time I got this particular dish maybe it comes like that. I usually always get the same thing at Cheesecake Factory. so it was not worth complaining about it, but it did seem over sauced a bit, and the sauce was to sweet for my taste.
RestaurantGuy on 01/28/2009:
As a restaurant owner that is the type of thing I would want to know. When you go out to eat yes things happen, we are only human like everyone else. We make mistakes. But to want something free if a small mistake happens is asking for to much. Now if you did not like a certain dish then I would not want you to pay for it. I want all of my patrons to try something new on my menu. If you never try new items you might miss out on that one dish that you might fall in love with and want to come back and get again. If you order something you do not like I will never charge you for it (as long as you do not eat the whole thing and then say you didn't like it) and I will get you something else that you will like. That is the way you find new dishes you love. Yes I agree your server was in the wrong when she forgot your special order and didn't give you the service he/she should have but to want something comped due to what you have posted is asking to much. Now I think you should have told the manager on duty about your dislike of the dish you ordered, as any good manager would have gotten you something else in place of it and you would have left happy with your experience
Anonymous on 01/28/2009:
having the whole meal comped is a bit over the top I agree now. But I still think beverages should have been comped as a good gesture. Iâm polite and courteous to all waiters and waitresses and I know mistakes happen but restaurants should make a good gesture now and then to make a good impression on a customer. so he or she will continue to frequent the establishment. Thatâs just my opinion and I respect yours to but we will have to agree to disagree
RestaurantGuy on 01/28/2009:
I to respect your opinion. All I am saying is that yes mistakes happen. We are only human. To expect something for free when a mistake is made is not right. Should the manager on duty have comped your drinks.. that's there call. But to expect that in your words "But I still think beverages should have been comped as a good gesture restaurants should make a good gesture now and then to make a good impression on a customer. so he or she will continue to frequent the establishment" is like saying that if you get sup-par service at a car dealer or a clothing store you should get a free car or a free shirt as a good gesture to make a good impression. Now in no way am I dismissing your complaint, I just feel that if you have frequented any business, restaurant or other establishment in the past and have always been happy them cut them some slack before you start wanting something free or (and I know you didn't say this but I see it a lot on this website) saying I will never be back, as the good experiences will almost certainly outweigh the one negative you had. Now if the business continues to give you a sub-par experience use the strongest voice you have... your feet. Take your business elsewhere. Great debate Wally. You have gained my utmost respect Thank you
hello dolly on 01/28/2009:
I have just been to the Cheesecake Factory for the first time this last week and found the meals we ordered to be fabulous and the service was tremendous.
While I thought the drink prices were high ($2.79 for a soda)I didn't "look" for a reason to get it for free.
I will definitely go back because it was that good.
yoke on 01/28/2009:
wally, the server probably did not know the bread was stale or the dressing did not taste correct. Once it was brought to her attention she took care of it. That is good service. Why would a server serve stale bread and bad dressing on purpose as you seem to think happened?
Anonymous on 01/28/2009:
Yoke were did I say I thought she served it on purpose. I know its the fault of the people in the kitchen. I'm not blaming her for those incidents
Anonymous on 01/28/2009:
gee Wally,weren't you a little hard on the bea--eeeeerrr I mean waitress....j/k
I've never been to a CF,I wonder if we even have them in my area
Anonymous on 01/28/2009:
I'm sure you guys do D since the company is headquarter in Beverly hills with 200 locations
Anonymous on 01/28/2009:
yeah I just checked their website..They have a location in Sacramento.
I think I might just have to give em a shot
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What's Going On With Cheesecake Factory These Days?
Posted by
ROCHESTER, NEW YORK -- Me and my husband are regulars at our local Cheesecake Factory Restaurant. We've been going there since the grand opening about 3 yrs ago and liked it even after we found a huge fly in my glass of water and a sharp piece of glass and my husband's plate! But two latest visits surprised us a lot.
First, my husband ordered Wasabi Crusted Ahi Tina and tuna looked very unusual. We had this tuna few times before, but that one was anything but Ahi. Looked different, tasted different. Not good at all. Manager was saying that's a "different cut".
During our last visit I got Shrimp Scampi where shrimps were buttered and fried (should be sauteed) with sticky overcooked molded in one huge piece angel hair pasta. My husband ordered Fillet Mignon and got a piece of Rib Eye with some fat cut out of it. Manager offered no apology, not much of explanation and claimed nothing has been changed in a recipe.
We do appreciate good cuisine and still can tell a difference between rib-eye steak and fillet mignon, between fried and sauteed.
Why make us look and feel like idiots?
No more Cheesecake Factory for us. Its time to support nice and small local restaurants with owners who really care and have respect for their customers.
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Anonymous on 01/19/2009:
they tried to pass off a rib eye as a fillet...nice
I don't believe we have this Cheesecake Factory where I live.
MRM on 01/19/2009:
Cheesecake Factory is bad for your wallet. $20 for a slice of pie.
Anonymous on 01/19/2009:
They are WAY overpriced. The cheesecake is good, but their food is as good as stuff you get at Bob Evans for a fraction of the price.
hubbard53 on 01/19/2009:
chessecake factory is typical "mall food" that is passed off as "classy".
Anonymous on 01/19/2009:
Our last visit to a CF will probably end up being our last (The Spectrum). The quality of the food itself has slipped a great deal from what it used to be. They are not priced for what you get at all. Even their bar has slipped, we were there about 11:00am on a Sunday and it took them three tries to make a decent Bloody Mary.
We have way to many choices around here that offer better quality food at much better prices.
Anonymous on 01/19/2009:
I usually get that chicken Madera at CF its quite good. But I have not been to one in over a year.
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Menu Item Described Incorrectly
Posted by
GREENWOOD, INDIANA -- This was our first visit to the Cheesecake Factory in Greenwood, IN. I had previewed the menu by picking up a carry out menu because I have difficulty finding food agreeable to me. I decided on the grilled pork chops, because they were not described as having any extra sauces as most of the items did. When served they were covered in a sauce. When I asked the server what kind of sauce was on the chops she said NONE the flavor was just from the applesauce they were served with. I said no they were covered in a sauce. She sent a manager over. He said the chops were glazed with a maple bourbon sauce. I stated the menu didn't describe any sauce or glaze the pork tenderloin did. He asked me if I like the glaze. I told him no. He said I could order the item plain next time.
There will be NO next time. The menu should correctly described food. Either a restaurant cares about customer satisfaction or they don't. The facts in the case shows that management at Cheesecake Factory doesn't.
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dimplepie on 04/21/2008:
For cryin out loud, would you like a wamburger with your french cries!?!?
tander on 04/21/2008:
I like my porkchops with barbecue sauce but I agree when you're picky about food, they should say if it has sauce on it or any other seasoning because us picky eaters don't like all that extra stuff on our food.
MRM on 04/22/2008:
One slice of cheesecake will set you back $15.00.
spiderman2 on 04/22/2008:
I just looked at their on-line menu and the pork chops are described as "GRILLED PORK CHOPS Marinated Center-Cut Chops Served with Housemade Apple Sauce,
Mashed Potatoes and Fresh Spinach"
Marinated indicates that the meat was soaked in something to add flavor.
Principissa on 04/22/2008:
I actually read the online menu and they have no mention of a sauce or glaze on the pork chops. It just says they are marinated and served with applesauce and mashed potatoes. So it's a good indication that they are in fact seasoned. However, the server should have known exactly what they were marinated with so that you could have either asked for them plain or ordered something else.
basketcase1961 on 04/30/2008:
The online menu is not the same as the menu in the restaurant, regular or carry out. The in restaurant menus say nothing about the pork chops being marinated or that they have any sauce on them. I didn't see the online menu nor did I order from the online menu. However, my complaint wasn't about them being marinated. They actually had a sauce on the outside.
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inflexible attitude
Posted by
FORT LAUDERDALE, FLORIDA -- If you go to Cheesecake Factory, don't you DARE ask to substitute an item. My wife asked to substitute a small garden salad for a potato side dish and was told NO! - no apology, just a Nazi-like NO!
I tried to complain to the management by a polite letter but they never even bothered to reply. I also complained at their web site and again no reply. They just don't care.
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tander on 09/17/2005:
They could have used better customer service and replied with" I'm sorry, but we don't offer substitutes", that would of shown politeness and everyone would have been pleased.
AZJEM on 09/18/2005:
I agree with you tander. I think that was the actual problem here. Not just the NO but the way it was said. There could have been a better way for the server to handle this.
Anonymous on 09/18/2005:
Tander, you should go there & fill out an application. Show them how it's done.
nbsp on 10/10/2005:
Another Cheesecake Factory complaint from an unsatisfied customer. I just recently submitted this complaint through their website "Contact Us" form (which isn't that easy to find... I wonder why)
We have been going to The Cheesecake Factory for a long time nationwide and are usually leave very satisfied with the food and service. Today, take out service was terrible.
It took over 40 minutes to get our food (2 sandwiches, and 1 appetizer). We were told it would take half the time. Please note that one person in our party was on their break who is employed at the mall and he gets a limited amount of time to purchase food and eat. He had to have his only break of the day extended due to the long turnaround time on your part. We did not have any unreasonable requests nor was it a big order. We even tipped the take out guy 20% when we put our order in and paid. We soon regret it. People who had ordered after us came and shortly left with their food while we sat there patiently.
When we received our food the take out guy did not even apologize nor express any sympathy for the delay. In this case especially, time was money for one of us who didnât even have enough time to finish his food. The order was incorrect, the warm sandwich was cold and we were not given the proper utensils and condiments.
Not only have you lost our business, you are losing our family and friendsâ business as well. We paid a good amount of money; we expect to get good service and a good meal in return. Thank you for you time.
When considering to eat at Cheesecake Factory PLEASE, PLEASE, PLEASE reconsider. You are so much better off eating else ware. Somewhere that acually appreciates your business!
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Tests that show us our psychological inclinations, talents, and aptitudes can be valuable in assessing our strengths and gifts. Learning our gifts will make us more useful members of Christ's body. Through discussion and prayer with your pastor and other ...Read More
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This principal, "To Him are all things," is critical for our understanding. Remember that the great expanse of the universe, the intricacy and design of creation, the panoramic scope of history, even the great plan of redemption all find their ...Read More
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Chapel Street, Petersfield
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A good sized commercial unit/shop centrally located in a busy thoroughfare adjoining the main Waitrose car park in Petersfield. Available now on flexible terms.Please call for further details.
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Detached workshop premises on the fringes of Fordingbridge town centre. Approx 2,808 sq ft (260.9 sq m)Rent: �14,950 per annumPrice: �175,000TO LET/FOR SALE
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text:
Hi! I really need advice.
I keep on having problems of making chocolate that taste acidic. I've made 7 batches so far.
Each with different temperature, mostly either short high or long low.
Especially the long low roast a little more than half way I get this scent of acidness and at the end resulted in a little bit of a burned brownie smell.
Many roast I would get this nice smell of chocolate aroma.
But despite all these roasting which turns up to be smelling either nutty or chocolaty smell, every batch I pour into the melanger, I would get this instant rush of acidic smell, and when it turn liquid I add in sugar I tried 70%, 62% 60% 52%(with milk powder) first 2 batch I'm surprise to see that after 6 hours I would get this fine chocolate already, but I let it run until 12 hours. All the batch after that are 20-25 hours. After conching I would pour it into a container and let it settle a bit and store it into the fridge for 2 weeks. After 2 weeks, still some acidic taste.
May I know what I did wrong. The ingredient are only beans and sugar, I have no access to lecithin or cocoa butter at all.
I mostly keep the lid on, because I let it run over night, and it make a lot of mess when open. I sometimes use the hair dryer like 5-10 minutes.
I also look at the farm that supply the beans and it is certified by the local research center for quality.
What could be wrong? The conching time is not enough? More hair dryer? Longer and hotter roast? Need to open the lid?
Thank you in advance for all of your advices.
Views: 343
All of those haven't been tempered yet, and right now it smell acidic and unwelcoming. :S
You're quite likely not doing anything wrong; what you're seeing is the result of fermentation, which generates lots of organic acids - and may have been left to go longer than it probably should have. Remember that there's no 'right' way to ferment beans - this farm you're working with may very specifically be targeting acidic beans, as that may be what someone has directed them to do in the past for a specific flavor profile, be it alone or in a blend. Or it could be that they screwed up. Hard to say w/o more details. You've got a few options you could try, i think:
1) Roast at a lower temperature, for a longer period of time. You might even consider wetting the beans a bit and trying to steam off the acetic acid by azeotroping it. I probably wouldn't start with that, but it might be something to try at a later time of other approaches don't give you what you want.
2) Take the lid off your melanage, and let it melange for 3x as long. Acetic is a fairly low molecular weight organic acid - you can tell this because you can smell it. If it wasn't, you couldn't smell it. It wants to go away. You're trapping it in by keeping the lid on, and the longer you let the cycle go, the more opportunity it will have to escape. Also consider heating environment (keep it below 160F) as heat has a direct impact on volatility.
3) Try adding a little bit of baking soda to your batch. Baking soda (sodium bicarbonate) is a very weak base. You've got some acid present. Give the two a chance to dance and neutralize one another. You'll have to play with the levels, but i'd start very low.
Just noticed your location. Do you have any insight as to how the beans were dried (or better yet, any influence over how they're dried?). Which country are the beans coming from (i'm assuming they're in your region..)
Thank you Sebastian for your insight, I'll keep the lid off and let it conche for ~36-48 hours. And will add baking soda after 36 hours(If it still smell bad). Like 1/2 teaspoon? I'm making a 400 g batch.
At the beginning of next month I'll be visiting the farm down south to see how they grow it. Will post pictures :)
Thank you Sebastian!
Altering post harvest practices can have a tremendous impact on the flavor of the beans - chances are his beans are of decent bean stock, and that it's the handling after growing that would be tweaked to get him something he's after. Age of beans (both from a maturity as well as how long it's been since they were 'picked'), disease state (especially in his part of the world), fermentation quantity, configuration, and protocol are immensely important, as is drying. If he's driving down to see the plantation, it's my very strong suspicion that whomever is providing him with beans isn't very well versed in post harvest control, and doesn't really know what 'levers' to pull to adjust the outcome. I assume you're working with Darin at UWI - he's great - just remember that he's got a very specific field of vision (WI specific), which has lots of history with their local govt's influencing things, and the origin has some peculiarities that would have me caution you on drawing too many parallels using the results from here to other origins.
In general, i'm of the opinion that it's a much smoother road to spend the time with your supplier(s) up front to direct the outcome so that 'fixing' it later doesn't have to be done. Some 'fixes' can be affected with processing, but it's a much tougher road to travel, and there's no guarantee of success!
Dear Panod,
Perhaps you could try to increase the temperature upto 75 degrees Celcius during the grinding for some 12-24 hours? You could use a hair dryer or some other device for this, but be sure the temp goes up!
Rodney Nikkels
Thank you for all of your advices. It came out great, no sour or astringent taste at all! I roast the beans long enough that I can sense the changing of brownie smell turns to acidic smell and then back to brownie again. I let it conche for 34 hours, open the lid, blow in a little bit of air and hair dryer. Also added the Baking Soda. Despite it smelling like someone's smelly foot throughout the conche, I put it in the fridge and the next morning it ended up tasting good, bitter sweet.
Thank you Sebastian, thank you Richard, thank you Rodney! :D
And also my beans I brought them since October last year, and I just decided to buy a melanger so 4-5 months, I aged it a little bit too much. I think that this over fermentation of beans won't happen anymore. Thank you for all of your advices. :)
Glad it worked! Since you pulled all the levers at once, it's hard to say which one did it 8-)
Letting dry beans age for 5 months is actually very, very good for the beans. Don't worry about that (as long as you stored them properly)
It does? But I have a feeling I might store it wrongly, I put it in this plastic tank, and put in some coal and those packets that absorb moisture and smell, and occasionally when it's sunny and dry outside I bring the beans out to dry (does this consider as aging?) Strangely every time when I open the lid to get the cocoa beans out, the temperature is noticeably cooler inside. Some beans have this white color covering it. After I roast the beans, some are loose, some are tight together, and some have this powdery texture (I always throw this beans with powder out) Is it usable?
Sorry that my question doesn't seem to end :S
Hard to say exactly not knowing your storage conditions, but chances are the white powder is either yeast or mold. Pretty normal, i'd not be overly concerned unless it's fuzzy.
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The Good Earth
Are you facing a difficult person or circumstance that leads you to question the goodness of God? Perhaps you know someone who severely doubts the Lord's benevolence? While it is important during difficult times to be honest about what we ...Read More
Grieving the Holy Spirit
Just as we experience the joy of restoration upon repentance, so we make amends for grieving the Spirit when we turn from our sin and seek to do His will. When we sense a distance in our relationship to God, ...Read More
One God, One People
Our unity as the people of God testifies to the unity of our Lord. To see Christians living and working together in harmony is a powerful witness that all believers possess the same Holy Spirit and share a common purpose, ...Read More
An Untamed Lion
Paul says he is not ashamed of the Gospel. He means in part that he is not embarrassed to say that all non-Christian philosophy is founded in error and is an enterprise of fools. Many Christian intellectuals have been embarrassed ...Read More
Blessings for Jacob and Esau
It is comforting to know that despite our best efforts, we cannot undo the Lord's intent to bless His children. Still, we cannot take this as a license to sin, for our evil ways will inevitably cause us much hardship ...Read More
Understanding the Future
Pause a few moments to think about your eternal future in heaven.Read More
Reaping the Benefits of the Law
Pray this prayer: "Thank You for Your law, which is a lamp to my feet. Give me a heart that longs for and delights in Your law."Read More
Grace Fulfills the Law
Some nominal "believers" are professors of faith only. All who claim to be in Christ must also be possessors of faith. Read slowly and carefully the two lists of Galatians 5:19–23. Where do you need help? Pray through each of ...Read More
The Incarnation
The incarnation is a deep mystery, for we cannot fully understand how God could take on our humanity without giving up any of His deity. We can, however, understand that the incarnation reveals God's infinite love and grace. He did ...Read More
Resting Secure in the Lord
Read Isaiah 26. What assurances do you receive concerning your salvation? When you are afraid or discouraged, do you go to the Lord? Read Isaiah 26:12 out loud. Where does peace come from? Is it your works or God's works ...Read More
DevotionalsDaily readings to encourage your heart and mind in the pursuit of God and his glory.
- All
- Angels and Demons
- Atonement
- Basic Reformed Theology
- Irresistible Grace
- Limited Atonement
- Perseverance of the Saints
- Total Depravity
- Unconditional Election
- The Church
- Church Discipline
- Church Leadership
- Creeds and Confessions
- God
- Holiness
- Sovereignty
- Heaven and Hell
- Heresies
- The Holy Spirit
- Jesus Christ
- Cross
- Incarnation
- Resurrection
- Justification
- Last Things
- Man and Sin
- Sacraments
- Salvation
- Faith
- Regeneration
- Scripture
- Systematic Theology
- Theological Views
- Roman Catholicism
- Music
- Apologetics
- False Teaching
- Atheism
- Christianity and Culture
- Creation
- Ethics
- Philosophy
- Bible Figures
- Bible Interpretation
- Books of the Bible
- Gospels
- Covenants
- General Reference Works
- Jesus' Ministry
- Life of Jesus
- New Testament
- Old Testament
- Parables
- Prophecy
- Sermon on the Mount
- Ten Commandments
- The Lord's Prayer
- Controversies in the Church
- Arts
- Covenant Theology
- Creationism
- Inclusivism
- Law and Gospel
- Lordship Salvation
- Politics
- Sabbath
- Spiritual Gifts
- Theonomy
- Women in Ministry
- Marriage and Family
- Divorce
- Parenting
- Practical Theology
- Discipleship
- Evangelism and Missions
- Grief and Death
- Pastoral Ministry
- Preaching
- Worship
- Spiritual Growth
- Anxiety and Worry
- Apostasy
- Assurance
- Conscience
- Depression
- Doubt
- Fellowship
- Godliness
- Guilt
- Humility
- Joy
- Knowing God's Will
- Legalism
- Love
- Money and Stewardship
- Oaths and Vows
- Prayer
- Pride
- Repentance and Forgiveness
- Sanctification and Growth
- Service
- Spiritual Fruit
- Suffering
- Thankfulness
- Vocation
- Ancient Church
- Biography
- Reformation