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Horrible Experience
Posted by
BASTROP, TEXAS -- Let me tell you a story...a man and his girl decided to purchase a home and start a life together. The home needed some work and they decided to go to Lowes Home Improvement to select new appliances and purchase flooring to renovate their new abode. It was Memorial Day weekend and they went into the Lowe store in Bastrop Tx and look at appliances. They were met by floor associate named Bruce. Little did they know that this was the start of a frustrating trek that would not seem to end.
The couple was looking for some select items, a refrigerator, a dishwasher, a washing machine and a microwave. They started looking at all the different brands and types with a certain sense of excitement, realizing that their dream of being together was finally starting to come to fruition. The floor associate, Bruce, was a fast talker and was running them around in circles. Whenever they found an appliance that they fancied, he would give them the "let me check on that" and the "let me check on this" treatment. It almost seemed as if the couple was at a used car lot, not in the appliance section of a major home improvement retailer. They picked out the microwave, which was in stock, and the washing machine, which was also available. They then started looking at the dishwashers. There were some features that the couple were looking for...stainless steel with a deep top rack and moderately priced. The couple looked at many and finally found one that they thought they wanted. It was on clearance. Bruce looked it up and found that there was not one in stock and that since it was on clearance there were going to be no more available. He then started working his magic.
With the confidence of a seasoned salesman and the prowess of a flim-flam artist, he proceeded to offer the couple what he called "the new model" that was taking the place of the clearance model they chose, but give it to them at the clearance price. The couple thought that they were getting a deal so they capitulated, and agreed with the offer and the dishwasher was chosen. Now it was time to choose a refrigerator and the appliance shopping would be complete.
The couple then went to the refrigerator section and started perusing the different models, opening the doors, looking at the features and discussing amongst themselves the options that they desired. They found one that really caught their eye. It had everything they wanted; a side by side stainless steel model with an indoor icemaker and the led lighting that was easy on the eyes when it was opened. Bruce told them he would check on that model. He returned and informed the couple that they did not have that particular model in stock, but it could be obtained in 7-10 days and they would deliver it to the couple's home once they got it. The couple debated for a bit because they really wanted the fridge that day, as they were without one and living out of a cooler is not the greatest of experiences. After much discussion they decided that they could wait and agreed to purchase the refrigerator. After the appliance shopping was done, Bruce took the lady up front to start an account with Lowes, so that all the appliances could be purchased that night.
An account was opened and the couple was really excited, as they could then go to the flooring section and get the items they needed to rid their place of the old carpet that covered the floors when they purchased it.
The couple decided that they wanted to go ahead and take the appliances home from the store that night and not take advantage of the free delivery and installation offered by the store. This was met with a certain air of displeasure by the floor associate and he seemed to have a tone in his voice of one that thought the couple was crazy for taking this route. There was a reason for the decision however, the house was not ready for the appliances to be installed and the couple did not want to have to take time off of work later in the week to be at the house to wait for the delivery. They did however agree to have the refrigerator delivered as it was not available at the time of the sale.
The couple then went to the flooring department and purchased numerous items including porcelain tile and laminate flooring for their home. All in all the couple spent over $4000 in the store that evening. They were told by Bruce that he was going to round up the appliances while they were in the flooring department and they would be ready to load when the couple had completed their shopping.
Upon checkout it was noticed that the dishwasher was not priced on the invoice correctly. The lady asked Bruce about the price, reminding him of what he told the couple earlier about selling the dishwasher at the clearance price. Bruce began his fast talking again, saying that was the clearance price, making the couple feel like they had been mistaken. The man leaned over to the lady and told her to just let it go, as he was ready to get out of the store they had been camped out in for going on three hours. The lady agreed and it was dropped.
When the checkout was complete Bruce then proceeded to tell the couple he needed 45 minutes to gather all the items in the purchase. He had previously told him that he was getting the appliances together while they were in flooring, so the couple thought that it was rather inconvenient that he had not done so yet. Therefore, on top of the three hours they were in the store, they had to wait another 45 minutes for the items to be ready to load.
Then the real issues began to rear their ugly heads...
After 7 days the lady called the store and inquired about the refrigerator, wanting to know if it had arrived. She was told by the floor associate that answered the phone in the appliance department that he was not sure, but he would check on it and call her back. A day passed and no return call so the lady called again. She was put in touch with Bruce who proceeded to tell her that the item had been put on backorder and would not arrive until June the 13th at the earliest, the 18th at the latest. This frustrated the lady as there was nothing ever mentioned about the fridge being placed on back order beforehand. The man began to install the dishwasher they purchased, after the appliance was completely installed he opened the dishwasher door to remove the packing material from the inside, when he opened the door he noticed that the one feature they were desiring, the deep top rack was not on this model. He also discovered that the hoses and items needed to install the dishwasher and the washing machine were not included and he had to go purchase them They told each other about the details they had just discovered and were both disappointed.
The man then sent feedback to Loweâs via their website about the refrigerator, the hoses and the general feeling of displeasure the couple had been starting to feel about their experience at the store. He received a call from a manager at the Lowes store by the name of Jacob the next day. The man was very pleasant as he understood that these kind of things happen. He explained the situation with the hoses and such and the fact that they were never informed that the fridge could be put on backorder. He also relayed his disappointment that the floor associate Bruce never offered to try to find the item at another store. The manager gave the excuse that Bruce was new and that companies quit including hoses with appliances last year. The man asked why then is it free if Lowes came out and installed the appliances. If anything the installing materials should be free to self- installers simply because it is saving Lowes a trip and the labor. The manager then offered to pay cash for the hoses and offered to sell the floor model at another 10% discount, but he would not sell it to the couple until they came back into take a look at it as he would not sell it without them seeing it. The man discussed this option with his significant other and they decided that they would rather wait the extra days and get a new one than accept another paltry $100 off an item that had been on the floor and its history unknown.
The next weekend, the lady received a call from Bruce; he stated that the refrigerator was now on back order until the end of the month. This really upset the couple. Bruce had explained to the couple that the item is a popular one and they are not easy to come by and that the factory has placed them on backorder due to demand. Bruce then proceeded to tell the lady that they were going to look and see if they could find a comparable model to offer to the couple to replace the one that they could not get. He stated he would call her back with the details. After the lady got off the phone with Bruce the couple discussed further, at first they wanted to see what was going to be offered but as they talked they realized that they really wanted the one they chose in the first place. They decided at that time that may be they should just have the item removed from their account and they would look for the fridge elsewhere. A couple of hours had passed and the couple became increasingly impatient, as this was not the first time someone from that store told them that they would get a return call, in the prior instances they did not receive one. They decided to call the store back.
They lady that answered the phone stated that Bruce had cut his hand real bad and was at the hospital. After a little while longer another call was placed to Lowes, Bruce was there and he stated that he had to get his hand stitched up, as if he was attempting to gain some sympathy because he was on the hot seat. He then proceeded to offer the couple a different brand fridge with comparable features. However the features were not even near comparable. It was not a side by side, it the freezer below and it did not have the led lighting. To add insult to injury, Bruce stated that the fridge was $2200 but they would sell it at cost at the tune of $1600. The model the couple picked out was an $1100 fridge. The couple was actually expected to pay approximately $500 more for the stores screw up and for a fridge they did not pick out. The couple refused and asked Bruce to just take the item off of their account. Bruce tried to con them out of that choice but the coupleâs mind was made up. He then relented and told the lady that he would remove it from their account.
The couple then got in their truck and began to search for the refrigerator they wanted. They went to a Best Buy within walking distance of the Lowes store from hell and found the same exact refrigerator on display in the store. They inquired on its availability and found that they had TWO of them in stock. The couple purchased one, had it loaded and proceeded to take it home. So much for hard to get! They paraded in front of Lowes with the item in the back of their truck as if they had just won a gold medal and were taking a victory lap around the arena. Oh the victory was sweet!
A couple of days later the lady checked her account at Lowes online. She discovered that the refrigerator was still on the account. Once again Bruce had come through with his total disregard for doing what he said he was going to do. The lady decided that she needed to just go up there in person and have it taken off. She went up to the store and approached the return desk. She then explained to the associate at the return desk the reason for her visit. The associate paged a manager-Jacob to be precise. Jacob called to the return desk, it was explained to him what was going on and he proceeded to ask the lady why she wanted it taken off. He actually had the gall to ask that question. The lady explained to him and the refrigerator was removed. The manager never even bothered to come up front and talk to the lady in person. His courage, or lack thereof, would not allow him to do so. As a result the protection plan that was purchased was not amended as nobody knew how to do it and Jacob could not bring himself to come up front and show anybody how. The lady then had to call somebody else to get that fixed.
The message of this story? Lowes does not care about customer satisfaction, they do not conduct their business in an open, honest manner, their floor associates (some, not all) are not trained properly and the bottom line is bringing in the money. It seems like they are cut from the same cloth as Wal-Mart. Stay away from Lowes at all costs, they do not deserve your money!
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Comfortably_Numb on 06/13/2012:
whew! for a second I was afraid it was going to take me 3 hours to get to the end. I must say you captured lowes lack of "service" exceptionally well.
danie1442 on 06/13/2012:
Wow, that was a lot. I have never had a bad experience with Lowes therefore I am shocked. I would like to say that I think the dishwasher thing sounds like something you should have looked into before you left. I could be wrong but it seems you may have been tired and you didn't look at the exact model fast talking Bruce was trying to dump on you and you got one you didn't want.
The same goes for the price of it. I think in the 45 minutes you may have had time to walk back to look at the price. I know all of this is hindsight and that in the moment, these things just don't pop into the mind.
A word for the future, look at items online before you go into a store. Research them and check reviews. Pinpoint the exact item and a backup that you want before going in to look at them. I always say go look at the items before purchasing something that large. However, I know salespeople are there to sale me stuff. I only want what I need so I do my homework before. Even if that means telling them you're just looking and you don't need help, leaving and coming back when you're ready to buy.
Also, look online because Lowes and Home Depot run a lot of deals online if you order it there. You can get them delivered to the store at no cost and sometimes they have free shipping.
I hope you get a refrigerator later.
jktshff1 on 06/13/2012:
Is this a story ie second hand or were you a participating member?
trmn8r on 06/13/2012:
The references to "the lady" "the couple" and "the man" I found very confusing. Did this happen to you?
I found danie1442's comments very helpful. I try to pick out models online, and then go look at them in person to make my decision.
I hope eventually everything works out for the couple in the story.
Kahula35 on 06/14/2012:
I know very few chain retailers where an instore associate or even a manager can really make a difference in a back order. The store associates are at the mercy of the corporate buyers. Just because Best Buy has the item in stock does not mean Lowes utilizes the same supply chain.
I despised selling out of stock items because if a backorder occurred I was at the mercy of my corporate buyers to tackle the problem. There was literally no one I could call to expedite the problem. I can feel for the employees.
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False Appliance Sale at Lowes
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FRISCO, TEXAS -- So this one time I took someone advice and decided to buy my appliance from Lowes big mistake. I ordered online, confirmation came that can pickup my order from store tomorrow. Drove 40 miles to pickup, they were like oh that was a mistake, that item is our floor model, we can't give it to you and we don't have one. "Do you want your money back" she said!!! So I lost $65.00 service call fee from the plumber no appliance. I called their lot line guy names Codie said ill get someone to call you. Then this guy name Dan [delete], called once 9:54pm and left a message. Called 5 times since then never replied my call. (This is at Frisco Texas store) spoke to other manager name Krystal or christen she also handed me around. Long story I should have stayed with Home Depot. Lowes you are a mistake and waist of time. Soon you will be the next Blockbuster. If you go on their web site still same order will go through the same way. They don't even care to fix it. I'll share my story with as many people as I can to save them from from loosing time and money.
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Lowes Customer Service - They Don't Care About You
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MT. PLEASANT, SOUTH CAROLINA -- I will preface this by saying that we did buy the least expensive double oven range at Lowes, but the salesman did say that it was pretty good, especially for the money.
I bought this double range in January b/c my wife and I wanted the convenience of having two ovens....to cook two things at once, or to use a much smaller oven that heats up quickly for one small thing. We LOVED it when we first got it b/c of this feature, so we were happy we got it.
Then, in late April, the top oven went out. A few days later, part of the bottom one went out, and some of the buttons on the main board weren't working very well. So, in mid-May I made the call to Lowes to get it serviced (under the one year warranty). A repair man came out, tested it, took it apart, and said we needed a new "mother" board. The main board in the range. They would have to put an order in for that part, and it may take a week or two to get.
Four weeks later he got the part from Whirlpool, came to my house, put it in, and not only did it not fix the problem, it caused it to keep the oven lights on all the time....so we had to keep the circuit breaker off or else all the oven lights would be on all the time.
So, he said they needed to order another Circuit board b/c Whirlpool requires that one of their appliances needs to be maintenance at least 2-3 times before it can be deemed replaceable. So, the technician said he would put a Rush on the part this time, and it shouldn't take more than a week to get it in.
Well, two weeks later I never heard back from Lowes or the Repair center, and when I called Lowes they said they would put a Rush (2 day shipping) on the part from Whirlpool.
4 or 5 days later I never heard back from anyone again, so I called Lowes to see what was up. The lady said that the last Lowes Representative never "activated" the request, but that she would have her manager do it right away. Too little too late in my eyes, as we have now been without a working Oven for over 6 weeks.
So, 5 days later (even though it was supposed to be 2-day shipping), the technician finally got the part in, and came out to my house the next day (today, as I write this). Well, surprise surprise, the part didn't work again. The Technician deemed the Range non-fixable, and that Lowes and Whirlpool needed to get me a new one now. He told me to call Lowes, tell them it needed to be replaced, and give them his contact name and number if they needed to verify that it wasn't fixable. So....he left.
I just got off the phone with Lowes, and they told me that the Service man was supposed to call Whirlpool from inside my home, to verify that it wasn't working again, and that would start the process of me getting a new range. Well, he didn't call Whirlpool, so for some reason Lowes and Whirlpool won't deem it replaceable. Lowes will have to have someone contact Whirlpool and the service man to get all the information and deem it replaceable. They said that could take a few days before I hear anything back from them. So yet, another delay.
The Lowes representative couldn't tell me how long it will take to get a new Range. It obviously won't be within the next week since Lowes has to do this "investigation". Therefore it will be a MINIMUM of 2 months from when I put in the initial call before I get a new range.
Long story short, do NOT buy a Whirlpool product. We bought a Whirlpool Fridge, oven, microwave, and dishwasher, and aren't terribly happy with any of them, but this whole ordeal with the Range is unacceptable.
As for Lowes, all their Reps were nice to me over the phone, and tried to be helpful, but they (as a company) didn't do much at all to help me out in a timely manner. Especially this last ordeal today. I'm sure it could be just as painful of a process with another retailer, but I would seriously consider purchasing an appliance from a smaller retailer in town. They would probably do more to help to keep and retain the business. The Lowes Reps had no sense of care or urgency.
I apologize for the long Review, but if it can help one person decide on what to buy, I am glad I did.
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S. Morton on 08/01/2013:
Thank you and I am sorry you are having such a bad time. We, I guess, were more fortunate because we did not buy our new dishwasher from Lowe's. The sales person acted like we were wasting his time and kept looking at his phone and adding more and more on, such as you'll need this, okay, then we have to add an additional 2.00 per mile for every mile you are outside our 20 mile installation area and that does not include the base price of 110.00. Very rude asking question, etc. Then he said, "do you want it or not?". Not. Thanks for your time, bud and we went to Sears and are happy. This was in Hermitage, PA by the way.
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Do Not Buy Appliances At Lowe's
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MOORE, OKLAHOMA -- Three months ago we bought all new appliances for the new home we were moving into from Lowe's. Yesterday the Whirlpool refrigerator's compressor went out and we lost all the food. Lowe's would not replace the refrigerator or refund the money. I was rudely told that I could only return it within the first 30 days. I was referred to a Lowe's repair service that could not even consider coming out for almost a week and all the cost would not be covered by the Whirlpool warranty!
I will never buy anything from Lowe's again, not even a plant. Now I am worried that the other appliances I bought might also be lemons. I've learned a lesson...NO MORE LOWE'S!!!!
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Obsfucation on 05/03/2013:
How long should they be responsible for your appliances? I don't think you will find any retaiuler who will take back a 3 month old appliance. Your issue is with Whirlpool, and since the appliance is under warranty, why aren't you dealing with their repair people?
FoDaddy19 on 05/03/2013:
I did some checking around and a 30 day return policy for major appliances is about par for the course (BBY is a mere 15 days). After that point any issue with the product is between you and the manufacter. The warranty for fridges usually isn't all-enclusive. If you opt for the extended warranty then more things tend to be covered, however usually extended warranties aren't a wise choice, but this one of those rare instances where it would've helped.
I don't see where Lowe's did anything wrong. They didn't go against their policy to wrong you or anything. You would've likely had the same scenerio happen had you bought the fridge at another retailer.
ok4now on 05/04/2013:
If you purchased all of these new appliances from Home Depot would it also be their fault? Your fight is with Whirlpool.
trmn8r on 05/04/2013:
I also don't see anything the Lowes did wrong. Your complaint is with Whirlpool, in my opinion.
There are often complaints about retailers who won't take back merchandise after 1 month, 2 months, etc. Your *manufacturer's* warranty is what covers failures. Is 3 months a very short period of time in which to have one? Absolutely. But the retailer is out of the loop at this point.
Carolyn Lanier on 05/04/2013:
It's not only Lowe's, Sears has sorry appliance's too, I will never buy any thing else from Sears. But I think it's the way everything is made now days, they are made not to last.
KEYSTONEFIREARMS on 05/10/2013:
SummerH on 05/13/2013:
I bought a Whirlpool washer/dryer from Lowe's 2 1/2 years ago and got them at an unbelievable price and haven't had ant problem. Every appliance in my home is Whirlpool and I will not buy any other brand. I mostly shop at Lowe's and while there are some things that I don't like the things that I do like out weighs the negatives. Lowe's is really one of my favorite stores to shop in McDonough, GA.
Chris on 05/28/2013:
Always amazed at people blaming the retailer for potential manufacturer problems. It isn't Lowe's or Sears or even Home Depot's problem. It's between the consumer and the manufacturer.
Joe on 06/05/2013:
Problem is with Whirlpool, not with Lowe's.. Come on people!
Lori on 06/07/2013:
Given the location of the complainer, I have to wonder if it's still a problem. I hope that it is and that they see that in the grand scheme of things, it could be a lot worse.
Glen on 06/07/2013:
I am not taking up for Lowe's, but the problem mostly likley because of the appliance manufacture policies. Doing your homework on the front end could have saved some heartache. I usually consult a local repairman as to the best product to buy. You may want to think about and extended warranty. BTW do retail stoves, so I know a little about the dealer end of thismdeal.
William on 06/08/2013:
I believe Whirlpool is responsible for honoring the warranty. Even so, I think Lowe's has a responsibility to be sure the customer is happy even if that means directing the customer to Whirlpool customer service in a gracious manner. Ironically, I just visited Lowe's today, and found the "help" to be useless. I was looking for deck paint and was told to buy cement and floor paint. There IS a difference between that and deck paint. I would advise anyone to seek a business that has expertise in what it is selling, even if that means spending more.
maicokid on 06/11/2013:
I have Whirlpool appliances. Not Lowe's problem. The problem is Whirlpool quality appears to be lower than ever. Engineering to keep the cost down also makes for a difficult appliance to own. Next time get something else.
Moira on 03/09/2014:
Hi, Its not just Lowes its Sears as well. No one will stand behind anything they sell anymore. But they still like to earn their commissions. Frigidaire must be one of the worst companies out there for poor quality. I have had a bad fridge and now a bad stove all Frigidaire. I think Frigidaire also makes Maytag. SEARS, LOWES, DO NOT STAND BEHIND THE APPLIANCES THEY SELL.
Jennifer on 04/16/2014:
I had the same problem with a freezer with extended warranty.. The freezer went out a couple months after we got it with over $800.00 worth of meat in it and they were supposed to send a tech out to look at it the very next day of me calling them.. After getting the run around about them sending one out for a week and a half they finally just gave us a new freezer but by that time the meat was totally thawed n ruined.. It took them forever to get back to me on the food loss and when they did all they refunded was $150.00!!! That's probly how much the extended warranty cost me in the first place!!! Never again will I buy anything from this place!!!
Kay Lynn Beal on 09/13/2014:
And so starts my nightmare. Purchased a new range on 8-31-14. Accepted credit card offer to offset paying cash as funds were tight and old stove wasn't working. Stove was back ordered and set for delivery on 9-13-14. I had looked at stoves for a while and wanted a 4 burner electric (non glass stop) stove. Because I back wedding cakes it had to have an oven with a flat rack to fit my largest cake pan. There were a total of two. I went with the one that was a convection oven. It is now 4pm on the 13 and no stove. Called the store, the operator acted like she sure didn't want to be answering any phones. Told me I wasn't on the list for delivery and put me through to appliances. My sales person explained that the stove had been recalled to be upgraded to a high energy star rating and would probably be available in 3-4 weeks. Right in the middle of my busy cake season. He explained I could come in and look at another stove and they were still 10% off. I asked him if they grew more stoves since there were limited electric burners stoves when I was there two weeks ago and nothing in the same price range. He advised I could call around to other Lowes stores. Not happy.
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Garbage Service
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In June of 2010 my wife and I bought a washer and dryer from Lowes. In January of 2011 the washing machine started leaking water from the bottom onto the floor. I went to Lowes to see about getting the leak fixed and was given the 1 800 number to the service provider. I called Lowes 1 800 number and got someone to come and "fix" the washer.
Upon arrival I told the repair man when the washer was leaking, and that it was towards the end of the cycle. Ultimately the repair man did not stick around long enough to see if what I was saying was true or not. I was told by this repair man that he had needed to get out to my house to clear the ticket. He also told me that if it started leaking to call him and he would come right back. Sure enough about 15 minutes after he left it started leaking just as I said it would. I called him back and he told me that he was already at another job and he would call another one of his guys. No luck. After he had called me back he told me that if I had anymore problems with the washer to call back "tomorrow" and he would see if he could get back out there and fix it. Well guess what it started leaking just like always and I called him that next day. I was told this time that I needed to call the 1 800 # back and make another ticket.
I made another call and waited for someone to call me. After about a month I called and talked to a supervisor thinking that this might get me somewhere. However I told the supervisor that this time the repair man was on my time that I had already taken time away from work for someone to come and fix my washer and they did not bother sticking around to see where the leak was coming from. The supervisor said no problem that they would work around my schedule. Wrong I was called at about 12 noon and was asked to be at my house within 30 minutes. I told them I couldn't because I was at work. So I called the 800# again to explain what had happened. I was told that they were sorry and please bear with them and try again.
well Here we are in March and on March 2nd we tried a third time. I told the supervisor that I am going on vacation for a week that this should give them ample time to get someone on my schedule so they can be there when I am at home. On March 22nd a repair man calls and says that his truck is broke down and cannot be at the house until April 2nd. I called the 800# back again this time fed up and requested a replacement. This time the supervisor seem to keep in touch with me as to what was going on with the replacement.
Finally she calls back and tells me that Whirlpool will not replace the washer until someone has had the chance to fix it. Now I am back to square one. Someone called today April 4, 2011 and asked me to be at my house in 30 minutes so they could fix the washer. I had no warning on this one. I had no idea that someone would be calling today to fix the washer.
So whatever you do, do not buy anything from Lowes and expect it to get repaired. It won't happen.
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dan gordon on 04/04/2011:
Lowes sells a product, they are not the people dispatching your repair team. To blame them is wrong. You bought a lemon of a machine and the mfctr is giving you the runaround. You should be calling Whirlpool and asking for a different repair firm.
Ytropious on 04/04/2011:
Agreed. Unless you bought an extended warranty or something.
localgod on 04/04/2011:
Good call Dan, Lowe's is the retailer (a sales portal). Their responsibility ends when you sign to take delivery. No returns, no refunds. If you have a problem, you contact the manufacturer for repair. If you have an extended warranty or protection plan, you contact the underwriter for repair. They usually will not agree to replace until the unit has been repaired 3 times for the same problem (I.e.; Lemon Law). The repair centers are usually difficult to deal with because they will take pay-for-service repairs before warranty repairs (which have little to no parts markup).
HonestForSure on 04/04/2011:
While Lowes doesn't have techs; whoever the corporate support referred you to dropped the ball in a major way and appeared to be either negligent or incompetent. Contact the Store Mgr for some kind of accommodation. While Whirlpool may have referred you to a different repair company; I don't know why you should be blamed by others. BTW - any extended service contract is wholly irrelevant here as it begins in year 2. Also, an extended warranty "no lemon" policy takes effect only in the extended warranty period and is for the same defects; a useless provision. Again, contact the Store Manager if no satisfaction - ask for the phone # of the District Manager - you are in the right. They'll get it right eventually.
Venice09 on 04/04/2011:
This is the ultimate runaround. I agree with Honest. Lowe's is partly responsible here. You purchased the washer from them, and they provided you with the number for service. They aren't completely off the hook after delivery.
Honest, I had my washing machine replaced under the lemon law of a Sears extended warranty, but the repairs all had to be different. Of course, they tried their best not to honor the warranty, but I just wouldn't give up. After a year of arguing, they finally gave in.
getoverit on 04/04/2011:
I'm with Dan, Ytrop, and localgod on this one. This was six months or so after delivery of the washer. If there was a problem, I would have called the manufacturer, unless there was an extended warranty in place.
I feel like things just got more complicated by getting Lowe's involved.
Venice09 on 04/04/2011:
I have never contacted a manufacturer directly and have always dealt with the retailer. I've never purchased an appliance from Lowe's, but if they are going to give out a service number, they should stand by it.
localgod on 04/05/2011:
Honest and Venice, you are off base. I am a store manager for a big box retailer and I guarantee you, calls to the store and requests for a District Manager will not help the situation. We will inform you of the manufacturers warranty and will provide you with their contact numbers, that is the limit of our responsibility. No returns, no refunds, it is clearly spelled out on the customer agreement.
If you feel compelled to contact our District Manager or our Customer Service line, the information will be forwarded to the store, and we will inform you to contact the manufacturer as we (the retailer) will not stand behind defaults in their manufacturing process.
If your defaults are covered by an extended warranty, contact the warranty underwriter; we do not handle warranties of any kind at the store level. Do not blame the retailer for the manufacturer's shortcomings.
localgod on 04/05/2011:
BTW - Honest, new ESP or EPP's start from day one and allow the consumer to deal with the repair/replace underwriter from day one instead of dealing with the manufacturer. This could be a great thing, depending on the (cough-cough) manufacturer.
Venice09 on 04/05/2011:
I'm just relaying my experiences, local. I have never had to contact a manufacturer. Most of my appliances have been from Sears, and regardless of brand, that is always who I called. I also bought an appliance from a local store, and I contacted them when I needed a service call. So I guess it depends on the store.
localgod on 04/07/2011:
Venice, maybe Sears has a different system regarding warranty repairs than other manufacturers. As customer friendly as the rest of the retailers try to be with respect to the manufacturers warranty, a manufacturers warranty belongs to the manufacturer and not the retailer. I am wondering if you purchased Kenmore items that are produced under the Sears family name, in which case the store has a vested responsibility to the product. Otherwise Maytag/Whirlpool and Lowe's do not have the same relationship. However, this is some nice mind candy for consumers to chew on. Many thanks for your input.
Venice09 on 04/07/2011:
Local, I have always said on here that the retailers are stuck between the manufacturers and the customers. Considering the frequent failure rate of appliances, I don't think the retailer should have to bear the entire burden or responsibility. I always figured that retailers have some sort of agreement with the manufacturers where they provide service to the customers as a convenience or accommodation and then get reimbursed. I don't know how it actually works, but that has been my impression based on my experiences.
I bought my stove from a local appliance store. When it needed to be serviced under the original warranty, I called the store and they sent their own tech to fix it. I assumed the retailer was reimbursed by the manufacturer for the parts and labor.
Sears serviced my Maytag washer. Again, I just assumed they had some kind of arrangement with Maytag.
I haven't called for service in a long time, and I have never purchased an appliance from Lowe's. Things might work differently now, which wouldn't surprise me considering the amount of breakdowns I read about on this site alone. Retailers might not want to get involved anymore and instead leave service calls solely up to the manufacturers or warranty providers.
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Lowes Damaged My Floor and Won't Pay for Damage in Full
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CHAPEL HILL, NC -- I recently moved into a brand new home.
I purchased a stove, refrigerator and dishwasher from Lowes in Chapel Hill, NC two months ago. They were slow to get someone out here to look at the damage. A gentleman named Mike Calzaretta finally came by. He was very polite and acknowledged the damage. He tried to repair it, but was unable. He said I would have to file a claim and said I would hear from someone.
It took awhile, but I finally got a message from a lady at a company called SRS. Her name was Christa McNear (not sure if this is exactly her last name) and she talked so fast that I could not understand her. I had to listen to the message 7 times before I could get the information.
I immediately faxed a price quote from a flooring company along with an explanation of what happened per Christa's request. I also returned her call and she did not call me back.
Three weeks later, no response. I called Christa again and also faxed the requested information again.
I still did not hear from anybody. I called the store and talked to Mr. Calzaretta. He passed the buck onto SRS, the insurance company.
I left another message for Christa and called and talked to the manager at Lowes. He got me a phone number to reach Christa's manager, a lady named Ann Hewitt. She was very polite and told me that the reason Christa did not return my call was because she was waiting for more information. I told her that it was very annoying that she did not return my call and I deserved a status report on my claim.
Finally, I heard from Christa McNear and she told me that she was waiting to hear from Mike Calzaretta, that the store wanted to talk to them before they paid my claim. She said she was playing phone tag with Mr. Calzaretta and hadn't reached him yet.
When I called Mr. Calzaretta he told me that he had talked to SRS and said there were no messages for him. He passed it on to SRS and claimed that once it was in there hands, he had nothing to do with it.
I finally got a call from Christa. She told me that the delivery people claimed they did not do the damage because it was not on the original paperwork when they delivered the refrigerator. The fact is, we did not notice the damage until after they had left. We weren't even in the kithcen when they installed it. Mr. Calzaretta acknowleded the damage when he was here and it was so obvious that they had caused the damage.
The price quoted me to replace the floor was $925. The insurance company only wants to pay half because it was not acknowledged on the original delivery paper work. So, in addition to paying for the appliances, I now have to pay an additional $462 to have the vinyl floor replaced.
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Anonymous on 12/15/2009:
File a small claim against the store. You can bet they'll get right on the phone and rattle the insurance company's cage.
thecoolmacdude on 12/15/2009:
Report them to the BBB.
goduke on 12/15/2009:
Small claims is going to be hard because you'll have to prove that the installers damaged the floor, and you signed a document after the install that had no mention of the damage. While Mr. Calzaretta may have attempted to fix the damage as a customer service gesture, Lowe's is going to say that he was not there during the install, so has no knowledge of whether the installers caused the damage.
Ytropious on 12/15/2009:
goduke is right, you're going to have a hard time proving they damaged it. Also, isn't that a risk you take when choosing vinyl flooring instead of real tile? We had some vinyl tile at the bottom of our stairs in the house I'm fixing up, and it didn't take long for it to be ruined with all the moving.
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Lowes Home Improvement Store Refuses Manufacturer's Request
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EDWARDSVILLE, PENNSYLVANIA -- Lowes Home Improvement Stores – 50 West Side Mall - Edwardsville. PA 18704 – (570) 285-6000
Last July I bought a Frigidaire refrigerator from the Lowes Home Improvement Store in the West Side Mall, Edwardsville, PA.
I purchased a Frigidaire because of customer loyalty to Frigidaire based on generations of family members who purchased nothing but Frigidaire appliances.
My decision to purchase my new Frigidaire from the Lowes Home Improvement Store appliance department based on price and availability.
On April 3rd of this year I called Lowes appliances in Edwardsville to report that my Frigidaire refrigerator was not properly cooling. Lowes instructed me to contact the Lowes Appliance warranty repair service to schedule repair.
April 4th – Lowes Appliances sent their repair person to assess the situation. Their repair person said that the problem was due to a defective evaporator and that it leaked the coolant causing the refrigerator to fail. He also told me that he did not have the part but that he refilled the coolant and would be back within the week to replace the part.
I waited 3 weeks for the repair man to return before calling Lowes appliances on April 23rd and I spoke to Michael, who said that Lowes had already paid the repair person for the service and it would be up to me to contact the repair person. He said that he was sorry but it was not a Lowes Appliance issue. I told him that this was now the second time that my food had spoiled and he said "I'm sorry but that is not a Lowe's problem but they would provide compensation for the spoiled food."
He then gave me the telephone number of their Lowes Appliance repair man to contact directly and schedule a return service call to finish the job. I called and was told to call back the next day between 11am and 7pm.
When I said that I would be out of town the next day I was told that he was out in the truck checking on the part and that he would call me back later that day.
He never called that day and he did not call or leave a message on Thursday so I called Lowes again on Thursday evening and after being told that my problem was not a Lowes problem and that I had to contact their repair person I explained that I was unable to reach him or get a satisfactory answer from him. Alicia, from Lowes appliances then asked me to hold and then came back on the line and said that Lowes was also unable to reach him.
I was asked what his diagnoses was and I said according to their repairman it was a defective evaporator. Her solution was that she would send me the appliance part and that it would take about 5 days.
I told her that a) I was not an appliance repair person and b) that this was a new Frigidaire refrigerator and under warranty. I also informed her that I am disabled and need to be able to keep my medicine and food refrigerated. Her next suggestion was that Lowes give me a $65 discount off of a compact refrigerator rental which they would provide.
Mighty generous of them, isn't it? I buy a refrigerator from them and it fails under warranty, their repairman comes and says that the problem is a defective evaporator. He never returns to repair the situation which is covered under warranty and Lowes will be generous and give me a discount on the rental of a compact refrigerator!
At this point I asked for a replacement of the refrigerator. Lowes countered by saying that I would have to wait until they could get in touch with the repairman that they had already admitted that they could not reach to complete the work originally and that I would have to wait until they could talk to him.
At that point I asked to speak to a supervisor who had the authority to make a decision about the replacement of the defective Frigidaire refrigerator and I was put in touch with Laura from Frigidaire.
After some conversation Laura said that she would email the manager at the Lowes Home Improvement Store at the West Side Mall in Edwardsville and authorize that they replace my refrigerator and call me the next day.
True to her word Laura called at the time we arranged and told me that she requested a replacement of the same model Frigidaire refrigerator as I had purchased but the manager at the Lowes in Edwardsville said he would not be willing to do anything until he spoke to the unreachable repairman.
Laura said "I'm sorry" and I said that I was sorry too.
I am sorry that Lowes has decided to ignore a disabled person's request for a simple warranty refrigerator repair and that it had escalated to this point. I also told her that I was sorry that I now felt that I needed to a) contact the Pennsylvania Attorney General's Office and file an official complaint and b) that I would have to endure further financial hardship by filing a civil complaint whit the Edwardsville Magistrate's Office.
Once again I explained that I am disabled and living on social security disability. I needed to keep my medicine refrigerated and that I also due to medical conditions that I needed to keep my food refrigerated.
Lowes has chosen to ignore the needs of a disabled person so now I have to find extra money to hire an attorney to protect my rights as a consumer and protect my rights as an American with disabilities.
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ConsumerAffairs on 04/27/2008:
Lowes - 50 West Side Mall - Edwardsville, PA is of the opinion that when you do business at their store and you use one of their installers or repairmen that their responsibility to the customer is over as soon as the register goes KA'CHING!
You may thing that is a rather bold statement however if you search Google for the term "Lowes Installer Complaints" and you will find over 25,000 pages filled with pages relating to Lowes installer complaints.
You do business with Lowes and they supply the installer/service person - You pay Lowes, they profit but when you have a problem with whatever the work the Lowes installer did or did not do Lowes will tell you that it is not their problem and that it is up to you as the customer to find the person that they hired and sent to your home to make good on the work that was done.
Something about that is just not right - they encourage customers to use the Lowes installation program - people that they hold out as representatives of Lowes and whe things don't turn out as planned then they act like it is not their responsibility.
Lowes lures unsuspecting customers into using their installers by passing them off as Lowes representatives.
Lowes makes it easy to get your project installed with a one stop-one shop-one payment marketing technique.
Lowes appears friendly with that attractive "zero interest project card"
But when the mask is removed the truth will appear.
Lowes installers and repair persons may or not be qualified or authorized to do the work that YOU have paid them to do.
Many Lowes installers are not licensed contractors.
Lowes charges you what you would pay for a quality contractor however they pay the installer substantially less.
It has been shown that these installers are many times no more than a "shade tree mechanic" when it comes to working on your project and not a "Lowes Professional" as they would like you to believe.
Lowes is more than happy to lure you into their web of deceit when they are taking your money however when it comes to providing service and support after the sale it is obvious that Lowes has a completely different idea.
This problem is not occurring only at the Lowes in Edwardsville but is a widely accepted business practice throughout Lowes Home Improvement Stores nationally.
Did you know that Lowes recently had to pay 75,000 current ad past employees for unfair labor practices in a Federal Lawsuit spanning about 10 states.
Lowes has numerous lawsuits and citations for sexual harassment and race discrimination because management either participated in or failed to act on reports of such acts.
In short Lowes doesn't feel any responsibility to its employees or its customers.
Lowes only cares for the Ka'Ching
Most reputable companies have no problem standing behind their work however Lowes seems to be an exception.
Anonymous on 04/28/2008:
ConsumerAffairs, thanks for the info! Pretty amazing. Glad I didn't push their 'installation' program when I worked there.
WWYD on 11/27/2008:
Do you believe what you posted? Are you professing surprise that a company that has been in business for over 60 years, and currently does business with more than 14 million consumers EACH WEEK will have plenty of people complaining online?
Do you have any idea what the employee wage & hour lawsuit was actually about? I do (and I'm not a party to it).
Lowe's doesn't deceive anyone on the identity of its installers, nor does it deceive anyone with its credit card advertisements. You have to be able to read. You have to have some interest in detail. If you're going to spend your life reading headlines and no details, you're not going to get very far.
On this particular issue, it may surprise you to learn that Lowe's sells goods. Lowe's provides a 90-day return policy. The return policy is that you may return items purchased within 90 days, with a receipt, to receive a refund based on your method of payment. Beyond the 90 days, there is a manufacturer's warranty, provided by the MANUFACTURER of the goods. In this case, Frigidaire warrants the refrigerator from the date of purchase, for one year, covering parts & labor. Lowe's also provide an Appliance Advantage phone number consumers may contact to schedule repair for any in-warranty appliance purchased at any Lowe's nationwide.
When next you buy a new car, go back to the dealership within 90 days and say you've found a problem and you want a refund. See how much more reasonable Lowe's can be than you think?
Janet H. on 06/05/2013:
Lowe's offers extended warranty and then when something happens they just keep putting off repairs until they can run the warranty out. I purchased a $2000.00 refrigerator and was talked into the extended warranty. By the time my refrigerator was 2 years old I had to call for repairs 6 times and the thing never runs longer than 2 weeks until it is out again. My food has ruined 4 times and now they are saying they will not replace the food because we don't have the right paperwork from the 3 different companies, THEY sent out to work on the refrigerator. We gave them eveything they gave us but they say it is still not right so they will not reimburse us. They have replaced every major part of the refrigerator and it still does not work right. According the service center and the manager I requested. There is really nothing they can do for me. Thus, I can and will say that Lowe's does not stand behind the products it sales and the extended warranties they sale at high rates are not worth the paper they are written on. And they answer is yes, If I purchases a car and an extended warranty and it went out in 30 days, I would expect it to be fixed. If it went out 6 times before it was 2 1/2 yrs old and I had an extended warranty with a "lemon" clause, I would expect it replaced. We sale things in this country today that it pure junk. Refrigerators used to run for 30 years, what is the deal? I can tell you this.... I will not spend one more penny with this company and I will tell everyone I come in contact exactly what type of business they are!!!!!!
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Worst Customer Service and Delivery EVER!!!
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BETHLEHEM, PENNSYLVANIA -- On 8/23/14 I ordered Counter tops, a dishwasher and other items to be delivered. I got a call about 1 hour later scheduling a delivery of 8/27/14 and would be called with a time. On 8/27/14 I had not got a time for delivery so I called Lowes and they told me my delivery date was changed to 9/8/14, WITHOUT contacting me to see if I was available, and they didn't seem to care. I wrote customer service at Lowes and 4 days later I got a reply saying someone from the store would contact me, she did and offered me 10% off for my trouble, which I NEVER received. On 9/8, the day my order was switched to with out my knowledge, I had still not received a time of delivery, I do work and need to know when this was coming to schedule my work day, so I called them at 6:15 am to see when it was going to be delivered. I was informed, rather rudely, that no one is called until between 8 - 9 am day of delivery to a time. I gave them my cell and asked them to call me on that because I had to go to work. 9:15 - still no call, so I called again. I was told they still didn't know when but it will be an AM appointment and I would get a call soon, I asked the contact number they had and it was my HOME, I gave them my cell again and asked them to contact me on that. 10:40 am I finally get a call and they said they will be there between 11 - 1. Nice, 20 minutes to run home, got there before 11. 12:45 they get there and deliver everything but the DISHWASHER and cord!!!! This is why they moved my order in the first place with out telling me. I asked the driver were it was and he said sorry it isn't on my order. He called the store and they said it isn't in yet and they don't know when it will be delivered. I called in to customer service AGAIN and I forget who returned my call but she was very apologetic and said someone would contact me as soon as the dishwasher was in and it would be delivered at MY convenience. This morning, 9/9 at 8:35 I get a phone call saying my dishwasher will be delivered between 9 - 11. Wow 25 minutes to rush home this time, and he seemed annoyed I had to check my schedule to see if I can make it, I could. and at 10:53 they get there with the dishwasher but NOT THE POWER CORD. I told him to cancel the cord, and I went right to Home Depot where I will be doing ALL my home improvement from now on and got it.
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Whirlpool Cabrio Is a Horrible Excuse of a Washing Machine - Thankfully Lowe's Took It Back
Posted by
FERNANDINA BEACH, FLORIDA -- Thank goodness I purchased this machine at Lowe's. They honored my complaint, refunded my money and scheduled a pickup immediately for this horrible excuse of a washing machine.
The product looked good on the showroom floor, it all sounded good as the salesperson went over the options and explained how it worked. That was as good as it got for this product. The washing machine never cleaned anything! However, it did manage to twist, mutilate, and tear up several blouses,1 pair of pants and 1 sweatshirt.
The first load was full of t-shirts, socks and underwear. These items came out OK, but as I was transferring the clothes from washer to dryer, I noticed they didn't smell fresh. I thought I made a mistake in adding the detergent, so I rewashed the load.The second load was towels, they seemed OK, but they weren't too dirty to start with; however, after I dried them I saw the soap residue that was left behind on several of the towels. So I rewashed this load as well. The third load was my last load. The clothes came out with soap stains, streaks from uneven wetness in the clothes and of course the damages I mentioned above.
I can't get rid of this machine fast enough! Apart from not cleaning the clothes, the machine sounds as if parts about about to fly off of it at any minute. The rattle of metallic pieces is not the same sound as the sound of a washing machine in action.
I am luckier than some of the people who bought this waste of a product, because at least Lowe's was the company I had to deal with and they were wonderful regarding the return the product and refunding of my money. I am told Whirlpool has bought out Maytag, this is the only reason I tried this machine. Whirlpool, you are no Maytag! I am off to check out other manufacturers as they certainly can't be any worst!
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andbran on 12/15/2013:
get a regular top loader. it is not as fancy but cleans your clothes better
Paul on 12/15/2013:
I would Echo andbran - a top loader gets the job done. They don't look fancy, but getting clothed clean is job #1.
ok4now on 12/17/2013:
The Whirlpool Cabrio is very problematic and has horrible reviews. Whirlpool is aware of this but they continue to sell it without fixing it. You're extremely lucky that Lowe's took it back.
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Rebate Denied, Then Miraculously Approved 4 Weeks Later!
Posted by
FORT MILL, SOUTH CAROLINA -- I will start by saying I love Lowe's and normally do not ever shop anywhere else for my home repair needs. This experience, however, has left a sour taste in my mouth.
We purchased a washer/dryer set on 8/18 under the promotion that if you spend X amount of dollars, you'll get a rebate of X amount. I submitted the rebate info online on 8/20. It says it takes 4-6 weeks to get the rebate, so we've been patient.
Today, 9/13, I get a note from Lowe's saying I didn't purchase qualifying items? I called the number, they told me I had to have receipt info (well, sorry, I didn't keep it) so I had to call the local store and get them to look up info, but, they told me I could look it up myself online...grr... if the original number I had called would've told me I could do that I would have... so I do look it up myself, call back the first number, this new lady has a deep accent... I give her the item # for the washing machine and she tells me "okay I have the dishwasher pulled up" - I was like, no, WASHING MACHINE. She said, "oh, I'm sorry..." She proceeds to pull it up correctly.
Then I give her the item # for the dryer "okay, I have the washing machine pulled up." No, you mean dryer? "Oh, well it is wrong in our system but it doesn't matter." All I know is, I better get my rebate! Then she says it's a $50 rebate. I said, no, it should be way more than that, the washer/dryer were close to $1300! She said "Oh, I'm sorry, my accounting mistake, it is actually $120." Now we have to wait another 4-6 weeks for our $120 rebate that should have been here already. Normally I wouldn't mind waiting, but we have been holding off painting the nursery for the first child I'm carrying because we are broke now after the washer/dryer purchase... and now we're going to have to wait 4-6 more weeks to get started.
I'm less than thrilled with Lowe's lackluster performance in this scenario. It makes me wonder if perhaps others aren't experiencing the same thing, and Lowe's needed to "push off" the rebates for a while and faked the letter, or perhaps their system had a glitch that showed them all as invalid. Whatever the case, I hate to say, in the future I will think twice before purchasing anything that falls under a rebate with Lowe's.
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cmthru on 09/14/2013:
Watch your mail carefully. Many rebate checks are in the form of a postcard that looks too much like junk mail. You could toss it without realizing it.
Personally I avoid buying anything that involves a rebate. Too much hassle.
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WASHINGTON (AP) -- Last summer, NBA veteran Jason Collins considered joining an old Stanford college roommate, U.S. Rep. Joseph Kennedy III, at Boston's gay pride parade.
Collins eventually decided he shouldn't, because he wanted to keep his secret safe: For more than a decade as a professional athlete, he had remained silent about his sexuality, worried about what teammates, opponents, fans -- the world, really -- might think.
Then came the Boston Marathon bombings two weeks ago, which Collins says "reinforced the notion that I shouldn't wait for the circumstances of my coming out to be perfect. Things can change in an instant, so why not live truthfully?"
So after having, he explains, "endured years of misery and gone to enormous lengths to live a lie," Collins became the first active player in one of the four major U.S. pro sports leagues to come out as gay. He wrote a first-person article posted Monday on Sports Illustrated's website that begins: "I'm a 34-year-old NBA center. I'm black. And I'm gay."
Most recently a little-used reserve center for the Washington Wizards after a midseason trade from the Boston Celtics, the 7-foot Collins is a free agent who can sign with any team. He wants to keep playing in the NBA.
And he plans to be in Boston on June 8, marching alongside Kennedy at the city's 2013 gay pride parade.
"I didn't doubt for a second, knowing he was gay, that he would be the one to do it," Kennedy, a Massachusetts Democrat, told The Associated Press. "I've never known him to look for publicity, or to look for the spotlight, but given that no one else would raise their hand, I knew he would do it."
Added Kennedy: "I'm so proud of him. And I'm so proud to call him a friend."
In an interview taped Monday and aired Tuesday morning, Collins told ABC's "Good Morning America": "I think the country is ready for supporting an openly gay basketball player."
His announcement Monday, nearly two weeks after the Wizards' season ended, immediately drew praise and backing not only from pals, current and former teammates and coaches, the NBA itself, and a sponsor, but also from the White House. President Barack Obama called him -- "he was incredibly supportive and he was proud of me," Collins told ABC -- along with former President Bill Clinton, and athletes in various other sports.
"I certainly appreciate it, as a gay person. Any time you can have someone this high-profile come out, it's just so helpful, particularly to young people. We've reached a tipping point," said Billie Jean King, a member of the International Tennis Hall of Fame who won 12 Grand Slam singles titles.
"We've got to get rid of the shame. That's the main thing," King said in a telephone interview. "And Jason's going to help that. He's going to help give people courage to come out."
In texts to the AP, Wizards guard Garrett Temple wrote, "I was surprised. I didn't know and I was right next to him in the locker room. It definitely took a lot of courage for him to come out. He was a great teammate," and rookie Bradley Beal wrote: "I didn't know about it! I don't think anyone did! I am proud of his decision to come out and express the way he feels and I'm supportive of that!!"
Collins' coach with the Celtics, Doc Rivers, drew a comparison between Monday's announcement and Jackie Robinson's role when he joined the Brooklyn Dodgers in 1947, breaking the color barrier in Major League Baseball.
"I am extremely happy and proud of Jason Collins. He's a pro's pro. He is the consummate professional and he is one of my favorite 'team' players I have ever coached," Rivers said. "If you have learned anything from Jackie Robinson, it is that teammates are always the first to accept. It will be society who has to learn tolerance."
Los Angeles Lakers star Kobe Bryant tweeted that he was proud of Collins, writing: "Don't suffocate who u r because of the ignorance of others," followed by the words "courage" and "support."
Asked if he hoped other athletes will follow his example, Collins told ABC: "I hope that every player makes a decision that leads to their own happiness, whatever happiness that is in life. I know that I, right now, am the happiest that I've ever been in my life."
Collins said in the TV interview that he does not know of any other gay NBA players.


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|Noble Studio 204: Knit Night
Event Type: Crafts
Age Group(s): Adult, Teens
Date: 12/30/2013
Start Time: 6:00 PM
End Time: 7:00 PM
Bring your latest knitting project and join us as we knit together. Don't know how to knit, or can't figure out that new pattern? Let us help! Crocheters are also welcome to join in the fun!Library: Noble Driving Directions
Location: Ina Byerly Activity Room
Contact: Amy Pence
Contact Number: 405-872-5713


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Digging for the Truth: Secrets of the Mummies DVD
Sale Price: $19.99
To Order by Phone Call 1-800-933-6249
- Additional Details
- Format: Color, DVD-Video, NTSC
- Rating: Not Rated
- Number of Discs: 1
- Run Time: 50 Minutes
- Region: Region 1
- Aspect Ratio: 1.33:1
- Language: English
- Studio: History Channel
- DVD Release Date: March 12, 2007
Josh tempts fate by revealing the millennia-old secrets of Ancient Egypt's mysterious mummies. Share in his latest remarkable adventure of discovery!
- Archeology gets a fresh new face in this exciting series.
- Hosted by adventurer Josh Bernstein, President and CEO of the world's oldest and largest wilderness survival school.
- The Who, What, Why, When and How of the incredible Ancient Egyptian practice of mummification.
Adventure has a new name! Host, explorer and survival expert Josh Bernstein takes a fresh look at the world's greatest ancient mysteries and puts adventure back into history as he travels to some of the most intriguing, remote and physically challenging locations in the world. With a fresh and engaging approach to archaeology, Josh goes to extremes and takes us along for the ride.
The intricate, lavish preparation for the afterlife undertaken by the Ancient Egyptians has left us with an unimaginable trove of relics. But despite the bountiful artifacts and treasures, many of their practices - their motivations, their methods, their beliefs - remain utterly mysterious.
Now the secrets of the Egyptian afterlife are being revealed! Join Josh as he enters a realm of temples, tombs, and mummies. Learn alongside him as he uncovers knowledge literally buried for 3000 years. How did the Egyptians prepare the dead for the afterlife and why did these sacred practices disappear? On his latest adventure, Josh explores the royal tombs at Giza, mines the key ingredient used to preserve the dead, and uncovers a secret cache of golden mummies!
Let Josh tempt ancient curses while you learn all the fascinating SECRETS OF THE MUMMIES!


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- goldenfrog.com
- Products
- We're Hiring!
- Public IP: 18.104.22.168
About Golden Frog
Golden Frog is a global service provider committed to developing applications and services that preserve an open and secure Internet experience while respecting user privacy. With users in 195+ countries, Golden Frog owns and operates a global network with private server clusters in North America, South America, Europe, Asia and Oceania. Golden Frog owns and manages 100% of its own servers, hardware and network to ensure the highest levels of security, privacy and service delivery. Golden Frog's founders are Internet veterans who have owned and operated Internet businesses since the dawn of the public Internet in 1994.
Golden Frog is the creator of VyprVPN - a secure personal VPN service. VyprVPN provides secure, encrypted connections to the Internet to protect user privacy and security. Unlike other VPN providers, Golden Frog writes 100% of its VPN server software, manages its own network, and owns the hardware enabling it to deliver the fastest VPN speeds in the world. VyprVPN has desktop applications for Windows and Mac and recently launched mobile apps for iOS and Android.
Dump Truck is the second product from Golden Frog. Dump Truck is secure online storage that allows users to safely store, sync and share all of their files and access them anywhere from any device. All data uploaded to Dump Truck is encrypted, and Golden Frog doesn't rely on 3rd parties to store user data or use data deduplication to inspect user data. Dump Truck for Mac and Windows automatically syncs all files from Dump Truck to the desktop. Dump Truck mobile apps for iOS and Android allow easy access to files while on the go. The Dump Truck Web App provides access to files from any web browser and access to advanced features such as public sharing, activity feeds, and more.
Come Help Us Take Back the Internet!
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- Home
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- Destinations
- Be Inspired
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4 & 5 star cottages, apartments and lodges in the UK's finest locations
Blue Chip Holidays is the leading provider of 4 & 5 star luxury holiday cottages, apartments and lodges, with over 1,000 stunning properties across Cornwall, Devon, Dorset, the Isle of Wight and Yorkshire. Whether you're after a secluded cottage off the beaten track, or you dream of stepping out of your apartment and onto the beach, you'll find your idea of perfection at Blue Chip Holidays.
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Sunday Sleep-Over at Frontier
01 December 2012 - 31 December 2013
3-star Metcourt at Frontier, Bethlehem, Free State
Sundays just got better with out Sunday Sleep-Over Hotel Offer!
Cost: Just R300 per room!
Click here to view terms and conditions
Stay over in style at the 3-star Peermont Metcourt at Frontier! Whether you've had a long lazy lunch, just enjoyed a stunning live band or simply been playing your favourite slots game, extend your stay with a Sunday Sleep-Over!
Call Peermont Central Reservations on +27 (0) 11 557 0777 or 0860 777 900 (SA only). Ask for the promotion code SUNDAY.
Click here to view terms and conditions
- Offer is valid on Sunday nights only from 01 December 2012 to 31 December 2013.
- Rates quoted are per room per night.
- The room rate is applicable to single or double occupancy only, maximum of 2 persons per room.
- Offer is valid for standard rooms only.
- Rates are net and non-commissionable.
- Rate is subject to availability. In the event that the rate is sold out on a particular night, the best available rate will be offered instead.
- Rate cannot be combined with other promotional rates or discounts.
- The rates are quoted in ZAR for the South African properties.
- The rates are inclusive of VAT (14% ZA and 10% BW).
- The rates includes Tourism Levy for the ZA properties.
- Offer is not applicable to the Tour segment (FIT or groups).
- Offer is not applicable to leisure, sport or conference groups.
- Standard booking terms and conditions apply.
- Standard Peermont terms and conditions apply.
- This offer can be withdrawn at any hotel at any time without prior notification.


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… well, there's snow out there, but we're here.
If you haven't already, you might want to take a look at our Construction Cam, as the sweep of the area shows some lovely precip. (I refuse to call it "the white stuff.")
Last night at home, when I realized it was snowing, I turned on the outside spotlight off the side of our house and opened some of the bedroom shades. James was brushing his teeth and I looked forward to him walking into the dark room and seeing the brilliant snowstorm outside.
The flakes were big and heavy, falling with true purpose.
After a classic second-take, James gasped.
Mom! What's going on? Is that … dust?
Good heavens. It's not like James has never witnessed snow in his eight years. Nor has he seen that much dust around home.
Wait. Is that rain?
When I reminded him it was winter, it suddenly made sense…the lightbulb went off over his head and my youngest was enthralled.
Moments later, he waxed poetic.
Mom, doesn't it look like feathers falling?
I smiled inwardly, happy his imagination was still awake.
…hundreds of feathers! From a big, dead bird.
"…or maybe the angels are having a pillow fight up in heaven," I offered.
A pillow fight? Cool. I've never had a pillow fight. Can we have a pillow fight?
You'd think I'd learn, he being our third child and all.
School was not delayed this morning, and all bundled up, the county's children headed off to class. Today is Day 100 in our school system, so the grade schoolers won't want to miss their celebratory triple-digit sessions.


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mouse over photo to zoom click for larger image
Very Berry Flower Pin/Clip
Prize-winning color. A flower of Very Berry tulle and shimmered petals to adorn neckline, lapel or ribbon at your waist. Pin it on a bag, clutch or hat. It's also a beauty clipped in your hair. Polyester. Imported. 5" diameter.
We're so sorry: this item sold out sooner than expected. For an equally stylish substitute, please call our Style Experts at 1.877.948.2525. Or click on Live Help below for immediate assistance.


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Ok, here is the question:
Don´t you think that some powers are underpowered while there are others overpowered? For an example, get the cure powers: hey, thats four feats just to get a guy able the cure the party! Don´t you think that a power only to cure posions is to much? This couldn´t be done with a higher difficulty?


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Simmons Beautyrest Black Brooklyn Plush Pillow Top
At Beautyrest, we look at things differently than other manufacturers. We measure the quality of a mattress based on what it ultimately allows you to do during the day and with our patented Beautyrest Re charge Sleep System, it will allow you to Live Life Fully Charged. The Beautyrest Black mattress is the optimum pairing of luxury and performance. From the luxurious fabrics, specialized components along with being perfectly tailored from the finest hand-selected materials, the Beautyrest Black mattress is the ultimate design in luxury, comfort and performance. Ready to spoil yourself in luxury like never before? Mancini's Sleepworld can help you Live Life Fully Charged.
- Circular Knit with Modal Yard cover
- SimGuard FR Fiber
- 1'' GelTouch Foam
- 1'' Plush Comfort Foam
- 1'' AirCool Memory Foam with GelTouch
- 1'' Plush Comfort Foam
- 2'' Plush Comfort Foam
- 850 Variform Smart Response and Advanced Pocketed Coil Technology
- Ventilated AirCool BeautyEdge Foam Encasement
- AirCool Design
- AirCool Memory Foam
- AirCool Mesh Border
- AirCool BeautyEdge Foam Encasement
- Coil Support 1/2''Energy Foam
- Life Style NuFlex Base Friendly
- Vertical handles for easy positioning
- Triton European Foundation
- 20 Year Limited Warranty


text:
Welcome to the website of The Postal Regulatory Commission. Skip
directly to the content.
The Commission is composed of five Commissioners, each of whom is appointed by the President, by and with the advice and consent of the Senate, for a term of six years. A Commissioner may continue to serve after the expiration of his or her term for up to one year or until a successor is confirmed.
At any time only three Commissioners may be members of the same party. The Chairman is designated by the President. Currently the Commission is comprised of two Republicans and one Democrat. The names of the current Commissioners, their affiliation and term expiration dates are:
(D) Democrat, (R) Republican
Commission Rules of Practice •
USPS.gov •
FOIA/Privacy Act •
USA.gov •
No FEAR Act Data •
Privacy Policy
Accessibility •
Viewers •
Sitemap •
901 New York Avenue NW, Suite 200 | Washington, DC 20268-0001 | (202) 789-6800


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organic lawn care with paul tukey: crabgrass control, reducing compaction
MY LAWN GOT HAMMERED by 650 pairs of visiting feet, but I knew who to call. For almost a decade, [read more…]
'horticultural how-to and woo-woo'
the source of organic gardening inspiration
margaret roach, head gardener
MY LAWN GOT HAMMERED by 650 pairs of visiting feet, but I knew who to call. For almost a decade, [read more…]
I MENTIONED IT IN MY resolutions (the ones I made extra-early, when I started fall cleanup weeks ago). It's time [read more…]
AUTUMN, NOT NEW YEAR'S, is when I make my gardening resolutions. As I gradually pull things and cut others back, [read more…]
FEELING DEFEATED BY YOUR LAWN around now, when it seems to grow overnight? Apparently Mr. and Mrs. Andre are, especially [read more…]
YES, THERE CAN BE TOO MUCH OF A GOOD THING. This lesson resounded yesterday when mowing season—a part of gardening [read more…]
A PPARENTLY HIS ENGLISH UPBRINGING didn't prepare him for our American mania for mowing. Andre the now-Nebraskan doodler, who recently [read more…]


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When is your shipping deadline?
Item Number: SNW TP-40231 RD
Ships within 10 business days
Lightweight and rugged, the Transpack Edge boot bag backpack presents an affordable way to carry your boots, helmet and gear. This mid-size boot bag backpack features the Transpack Isoseles Storage System, including side boot pockets with air/water drainage grommets. A spacious central compartment provides room for your helmet and gear. Adjustable shoulder straps help create a comfortable fit. An internal zipper pocket offers room for small, personal items. A 43-liter backpack, the Transpack Edge boot bag backpack gives you the room you need to get things to the mountain and back, without creating excess bulk.Features:
View our full line of Transpack Bags.
Select the Priority Processingoption in the shopping cart for $1.98 and SnowShack.com guarantees your order will ship from our warehouse today.
Adding Priority Processing to your order lets our staff know that the order requires immediate attention and needs to ship out of our facility today. While we guarantee that the order will leave our facility today, standard shipping rates still apply. If you prefer express shipping, please be sure to select either Next Day Air shipping or Second Day Air shipping when checking out.
While some oversized items may qualify for Priority Processing, they are not eligible for express shipping (Next Day Air or Second Day Air shipping).
The Priority Processing option is available on most items within SnowShack.com and will be presented as an option only on items that qualify. If you do not see the option, ADD PRIORITY PROCESSING while on the shopping-cart page, an item in your shopping cart does not qualify.
Choosing Priority Processing does not guarantee that your order will be automatically approved. If, during our review process, errors are found or the credit card is declined, then the order will be placed on hold until the issues are resolved.
Priority Processing is only available for in-stock orders placed between the hours of 12:00 a.m. EDT and 2 p.m. EDT, Monday through Friday.
The option to add Priority Processing to your order will only be available in the shopping cart during these hours. If you added the option to your cart prior to 2 p.m. EDT, but had not submitted your order by then, you may submit the order up until 2:30 p.m. EDT. Otherwise the option will not apply, though the fee will be charged to your credit card.


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**Note: where events are oversubscribed we maintain a reserve list in case of subsequent cancellations (click here for contact details).
Date: Sunday, 2nd December 2012.
Time: 8:30am to 5:00pm.
Cost: £399 per RX 390.
A 6hr team endurance featuring driver changes & fuel stops. Features our RX390 karts.
A 30 minute qualifying session is followed by a six hour team endurance race with driver changes and a fuel stops all adding to the excitement.
The race is ideal for teams of between 2 and 6 drivers though there are no hard and fast rules about this. Driver changes and fuel stops add to the excitement.
Trophies are awarded to each driver finishing in the top three teams.
The price quoted is per team, irrespective of the number of drivers in that team.
Everything is included. kart, helmets, race suits, gloves, rib protectors etc.
8.30am Arrival and Registration
9.15am Safety Briefing (All drivers must attend)
10am Start of 30 minute practice/qualifying session
10.45am Start of race
5pm Presentation and club bar.
Sodi World Series (SWS)
This race is also a qualifying round for the Sodi World Series (SWS). The SWS is a hire kart endurance world championship and the top teams compete in a world final each year in Europe. Entry is free and we will register all teams automatically with the SWS website. You do not need to do anything except book with us. We will then send you a form by email. This will require you to list the team name and brief details of the drivers in that team. Then all you have to do is to simplyturn up and race.
As well as your results in the Buckmore race, you will earn points in the SWS world series. The top point scoring teams in the world will then be invited to compete in the World Finals in Europe during the summer of 2013. A Buckmore team finished 1st in the World Rankings in 2011 and will be competing in the 2012 finals. Will you be your team next summer?
You can get the details here:
Sodi World Series Details
Please note: All drivers must be at least 16 years of age. Booking is essential. Full payment required on booking. This 3 star event is ideal for fit drivers with some experience of outdoor leisure kart racing.


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The Days Inn Downtown Vancouver Hotel
Our Downtown Vancouver Business Hotel offers 85 guest rooms and one-bedroom suite accommodations equipped with every modern comfort and convenience to make your stay both relaxing and pleasurable.
Additional Hotel amenities include The Butcher & Bullock, inside you can enjoy great food, and superb service in a friendly & fun atmosphere! The Butcher & Bullock is open Monday to Saturday from 11AM to 1AM.
We invite you to experience the modern comforts of our historic full-service business hotel located in the core of the downtown Vancouver. Shopping, Restaurants, Entertainment, Cruise Ship Terminal and Convention Center's are a few short blocks from our business hotel downtown Vancouver location.
Come stay with us and discover true value at the Days Inn Downtown Vancouver Hotel. We provide FREE Wireless Internet, Bottled Water / Tea & Small Business Center.
Self parking is available for a fee ($18 + taxes).
Whether you visit us on business or for pleasure, you will appreciate our warm welcome and knowledgeable front desk staff. self parking and other touches of West Coast hospitality will ensure your stay is as comfortable as possible.
Discover the Chelsea Restaurant & Lounge. We believe it is Vancouver's best kept secret when it comes to hotel dining for breakfast and lunch. A casual setting with reasonable prices. Relax in our lounge surrounded by your favourite sports stars as you watch our flat-screen TVs.
Canada Place / Cruise Terminals
Days Inn Downtown Vancouver Hotel is located minutes away from the Port of Vancouver and its two cruise ship terminals, Canada Place and Ballantyne cruise ship terminal. Canada Place is within walking distance or a short taxi ride to sights and attractions.
This ship like structure, with large white sails is situated right on the waterfront in downtown Vancouver at 999 Canada Place, Vancouver, BC. Ballantyne Terminal is located east of Canada Place right near the shipping terminals, it is just a short taxi ride from Days Inn Downtown Hotel.
US Consulate / Embassy
The US Consulate Vancouver or sometimes called the US Embassy Vancouver is located at 1075 West Pender Street, downtown Vancouver BC, right near the intersection of West Pender and Thurlow st. Any guests wanting to visit the US Embassy are recommended to use the Consulate entrance located 1075 West Pender Street.
Vancouver Convention Center
Our Business hotel is also close to the the Vancouver Convention & Exhibition Center which will soon be Canada's #1 convention and trade show facility.
Located downtown, the Vancouver Convention Centre & Exhibition Center boasts over 300,000 square feet of exhibit and meeting space including over 35 meeting rooms, a world-class theatre and well-appointed ballroom. The Vancouver Convention & Exhibition Center hosts both large events and private meetings.
Vancouver's Historic Gas Town
Established the same year that Canada became a nation, the Vancouver district known as Gastown, situated at the northeast corner of the downtown Vancouver area, is the core birthplace of this city. Many major events that have occurred since Vancouver's downtown story began, happened in or within blocks of Vancouver's downtown Gastown district.
Lowest Internet Rate Guaranteed
Days Inn Downtown Vancouver Hotel offer the best and lowest rates available to all our online customers. Check the latest rates and availability of rooms to make the most of your stay while visiting our city!
CAA/AAA Approved Hotel
The Days Inn Downtown Vancouver hotel is a CAA/AAA approved, full facility hotel.


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New Arrivals
mouse over photo to zoom click for larger image
Iona Coil Bracelet
In love with beaded layers: a coil crafted with bright barrels and cubed seed beads.
- Glass and metal.
We're so sorry: this item sold out sooner than expected. For an equally chic substitute, please call our Personal Service Associates at 1.888.855.4986. Or click on Chico's Chat below for immediate assistance.


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It seems we can't find what you're looking for. Perhaps searching can help.
It seems we can't find what you're looking for. Perhaps searching can help.
Considering life, culture, art and such
My journey into sketching and drawing in and around Jimena de la Frontera, Andalucia
Zetta Elliott's blog
~ Everyone has a story ~
RealEntertainment. No Gossip
Find the webcomic at lmgcomic.com
Where the Truth is Sometimes Stretched and Re-imagined
The Most Dangerous Man In History
Wellness Webcomics
Q & A,Dumbassery,Sarcasm,Humor
Experiencing Spirituality in every day life.
Your Source For The Good Things Black People Do, Give and Receive All Over The World
The TED Blog shares interesting news about TED, TED Talks video, the TED Prize and more.
(notes from the edge)
Sewing, designing and creating custom decorating accents for your home
All Things Totsy and Beatrice
Spread Love!


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New Arrivals
mouse over photo to zoom click for larger image
Perfect Form Stitch Pencil Skirt
Streamlined with seams inset with ribbon, our Perfect Form skirt is sleek and slimming in a soft, neutral tone.
- Sits at the waist.
- Dyed-to-match grosgrain ribbon. Hidden back zip with hook-and-eye closure. 7" slit.
- Fully lined.
- Perfect Form fabric is ultra-comfortable, resists wrinkles and is machine washable.
- Shell: 58% cotton, 39% nylon, 3% spandex. Lining: 100% polyester. Machine wash or dry clean. Imported.
- Regular length: 23".
- Petite length: 22".
We're so sorry: this item sold out sooner than expected. For an equally stylish substitute, please call our Style Experts at 1.877.948.2525. Or click on Live Help below for immediate assistance.


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Communicating across the world via your computer. . SHOUT AROUND THE WORLD
shout, around, world, forums, #poetry, seniors, grandchildren, love, photography, hobbies, bible, security, privacy, friendship, weather, chat, news
Forum about Poetry, Urdu Adab, Diary, Stories, Jokes and many more.
A forum full of people who love to roleplay and write stories! Whether you are a novice or experienced roleplayer, we welcome anyone to come join us! Come make new friends with interests just like yours and improve your writing skill!
roleplaying, roleplayers, character, creativity, creative, writing, literature, #poetry, characters, roleplay, roleplays, imagination, creation, action, adventure, sci-fi, fantasy, mystery, videogame, anime, manga, historica
Islamic Art - Exclusive Graphic Designs, Free Islamic Graphics, Poems and Short Stories by Muslim Sisters, Islamic Art for Children.
islamic, #poetry, muslim, sisters, ramadan, greetings, e-cards, easel, wonderful, garden, graphics, handicrafts, blinkies
Free forum : A role-playing site that incorporates no only role-playing but poetry, literature discussions, creative writing, and art. Overall, a writing community.
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Please feel free to join and take part in the many rps that have been posted up! The site is currently trying to bring in new people, so please! Bring your Magic! ! ! ! : )
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Secret passages lead to this haunted dwelling where souls seek enlightenment
shrieking, shack, forum, enlightenment, journaling, journal, games, #poetry, haiku, book, club


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St. X turns out golfers galore
By the time Matt Savage graduated from St. Xavier in 2005, he had established himself as one of Kentucky's most promising young golfers.
Winner of the individual state crown his senior year, he also lead the Tigers to the team title and was named Kentucky's Mr. Golf. The National High School Golf Coaches Association dubbed him Player of the Year.
His four years at Florida State saw more of the same. He became the Seminoles' first three-time All-ACC honoree and his 63 in the 2nd round of the '08 Florida State Spring Break Invitational is the lowest round score in program history.
Now two years removed from college graduation, Savage, 24, is navigating the difficult limbo between a successful amateur career and making it as a professional.
After winning his first event as a pro, the '09 Kentucky Open, Savage endured a checkered first season on the National Golf Association/Hooters Tour without a top-20 finish.
This year, Savage has rebounded.
Already he's recorded three top-10 finishes and currently ranks 29th on the money list.
"It's a pretty big adjustment from college," said Savage. "I didn't have a lot of fun last year but I'm enjoying it more now."
Sponsored by the national restaurant chain, the NGA/Hooters Tour is professional golf's third largest tour and serves as a breeding ground for the game's future stars.
Products of the tour include Stewart Cink, Ben Curtis, John Daly and Zach Johnson. In addition to its Pro Series, with the largest fields and richest purses, the NGA/Hooters Tour also includes the Carolina Series, in which players compete among smaller fields at courses in North and South Carolina.
Savage, who is based in Tallahassee, plays events in both the Pro Series and Carolina Series. "It's a ton of great players and a great way to learn and get better," he said.
In addition, he will be playing in several Nationwide Tour qualifiers this season and come winter, he is planning to give PGA Qualifying School a third try.
"The PGA Tour is where I want to be and I want to make it up there as quick as possible," said Savage. "It's really not that glamorous until you get to the PGA Tour…and that's how it should be. You shouldn't have incentive to stay on the Hooters Tour forever."
St. Xavier teammate Jessie Mudd thinks Savage has the tools. "He is a confident player. Has a great short game and is a very good putter," said Mudd. "He works hard but keeps it friendly and light on the course."
After graduating from the University of Florida in '07, Mudd, Kentucky's high school individual state champion in '02 and a two-time Mr. Golf honoree, is attempting to carve out a pro career of his own.
"I'm playing in as many events as I can this summer and working toward Q-School," he said.
Among local golf products, Savage and Mudd are not alone in their attempts to make a splash on the pro scene.
After turning pro last August, Jesse Massie, an '05 Trinity graduate, began playing in the Carolina Winter Series and finished the season 6th on the money list.
Massie was a member of Trinity's state championship team in '03 and played his college golf at Eastern Kentucky. Still based in Louisville, he trains 30 hours a week at Seneca Golf Course where course pro Kevin Greenwell has been his teacher for the past 13 years.
Massie said the prospect of playing golf for a living is exciting. "If I play well, I make money. I still get a kick out of that," he said.
Massie often splits a hotel room with his close friend and fellow Louisvillian Jared Wolfe. An '06 Butler High School graduate, Wolfe also grew up playing at Seneca under the tutelage of Greenwell.
Now in his rookie season on the Tour, Wolfe has missed just three cuts in 11 Carolina Summer Series events. Earlier this month, the Murray State alum shot a 2-under 69 in the final round of an event at Charlotte National and finished 2nd.
Ryan Britt, an '04 St. Xavier graduate who played alongside Massie at EKU, has made only a handful of cuts on the Pro Series since joining the tour in '09, but has found success in the Carolina Summer Series (four top-10 finishes in the last two seasons).
Britt, who is based in Orlando during the winter, is looking to put together more blemish-free rounds. "It's just a matter of eliminating those one or two bad swings that cost you," he said.
One tour stop all five players are anxiously awaiting is next month's Georgetown, Ky., NGA Classic at Cherry Blossom Golf and Country Club (May 19-22). Savage, Mudd, Massie, Wolfe and Britt are all scheduled to play.
photos by Shawn Klages | courtesy
Category: Sports
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Comments (3)
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Nice article…..appreciate the updates!
This article reminds me of an article written by Dean Fontayne – some years back – was he your inspiration??
Great to learn about hometown guys!