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Customer Service
Why Winn-Dixie Sucks
Posted by
FLORIDA -- Hi I have been reading a lot of peoples reviews on here and decided that I would really break it down for the consumers that issue the complaints about Winn-Dixie. First off I would like to say that I am a former employee of Winn-Dixie and because of the way I was let go I don't have very much respect for the company in general. But, on that note from a true inside perspective I would like to say that the real problem with the company would have to be more so the consumers, that constantly complain about customer service. Every time someone complains about the lack of customer service on here or any other review site, management lets go a hard worker for a not so hard worker that enjoys talking to customers more than actually performing the very demanding, strenuous work tasks involved with the grocery retail business. In doing this the result is less production and more of the how do you do's and may I help you's. The problem with this is that if you are not able to sustain a certain level of production, overall quality and workmanship suffers especially with the harder workers that are left to deal with the not so hard workers. A lot of people think that because you stand in a air conditioned environment that your job is easier than other jobs. This is definitely not the case. The people that work at this company are for the most part non glorified athletes, that do not by any means get the credit they deserve.
When I say this I'm not talking about the part timers I'm talking about the full time employees that are there day in and day out working relentlessly to maintain a level of stock on in dry grocery dairies and frozen food Departments (The Hardest Working Departments). Now lets face it if most of you consumers could throw 60 + pieces of the cans isle per hour in dry grocery up to 300-400 pieces in a 4-5 hour time span, Throw 2-3 2000lb pallets of ice per day plus 300-500 cases of frozen stock in one 8 hour day plus file necessary paper work, or load 4 2000lb pallets of milk alone in to a dairy cooler plus the 300 plus pieces it takes to fill the dairy shelves in one 8 hour day, you would be doing it your self. Very apparently this is not the case. Within the company currently this is the major problem there is a inside battle going on between the people that believe that it all about hard work and the people that think it's all about how good you schmooze the consumer.
Fortunately kissing the consumers but keeps you guys off there buts for customer service reasons, but not for keeping the items you want on the shelves. Now with an currently undermanned grocery environment that Winn-Dixie has to deal with it has to really be more about the hard worker then the schmoozer, because lets face it if we go out of our way to constantly ask you how you are doing and see if you need anything we will not get enough done on the production level and you the consumer will complain about your items not being there. Not to mention the fact that most people will go out of there way to complain rather than compliment. You the consumer would have to realize this before the company can do better. When your in the store and you see a hard working stocker doing his job and he does not notice you this is most likely because he is on a designated time frame set forth by his superior not because he does not care. If you were to actually ask the stocker or associate wile they are engraved in there work they will almost always try to answer your question timely and efficiently, but if you simply stare at them they don't have eyes in the back of there head nor are they siecic, or they may realize that you are staring and don't want to slow themselves within there designated time frame. Potentially losing there job over not meeting production standards in a very demanding environment.
It's nothing personal toward you the consumer. But like I stated above if you ask they will most likely have an answer. Now after stating all of what I have above and seeing the common complaints about management and there lax behaviour, I would like to point something else out before I depart. In my personal opinion I would have to say that the reason for the lax behavior among the half of the stores management teams out there, at least in the county I reside in is because of a decrease in pay out all over the board. forced turnover has created a lower payout for management with only younger men and women seeing the pay as good pay. This breeds room for young less experienced people that have less life experience to mishandle management decisions that would be better implemented by someone of an older age with kids and responsibilities and such of their own. The current half of the company's misguided management that are the schmoozers are following company guidelines to strictly and not using enough of their own judgment.
This I believe stems from customer complaints that are mistreated by the schmoozers because of hard workers being traded for but kissers. The overall demands of the schmoozers to the employee base has caused a decrease in production and an increase in the how do you do's and how may I help you's, that the company currently has little time for unless asked. Thank you for your time and please really think about this one because if we all start analyzing the butt kisser as the hard workers because there always there to talk to as the one that deserves the most credit ware will the rest of the losing company's threw out America be soon. Hard work is the back bone of America not how good we rub each other. And also remember in a perfect world maybee you could get both but in the world of reality you usually cannot.
Take Publix for instance store nearly is over maned to provide you with the level of workmanship they deliver but at the same time Publix is stationed next to an old fart home wile they capitalize off of the elderly, retirement's offering high priced convenience items wile targeting 55+'s. How honest is that. Just Food For Thought.
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Anonymous on 05/03/2011:
I love my local Winn Dixie. The associates there are able to keep everything very well stocked, and maintain a high level of customer service at the same time.
That's why I keep going back...for the friendly and helpful service. They go out of their way to get to know and help their customers.
Inat on 05/03/2011:
I don't have WD or Publix where I live. But when I travel south, I encounter both and prefer WD over Publix. Publix reminds me of Walmart supercenter whereas WD reminds me of a nice and clean Giant Eagle
paula on 07/23/2013:
Susie on 08/27/2013:
I have finally moved to Florida after being a "snowbird " for years My first experience with the price of food at Publix was FRIGHTNING. I almost fainted dead away. So I go over to Winn Dixie and pay about as much as I would in Eastern New England and I am very very happy about that. Customer service? have no idea. They're all nice to me...and I love the selections AND the prices. WD all the way for me!!!!
Jennifer j. on 09/15/2013:
If you are middle class income, Winn Dixie is not for you. Very offensive prices for everything. No bargains at Winn dixie
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A Shopping Cart Accident at Winn-Dixie
Posted by
I had entered the Winn Dixie Store, and as I was standing facing the shopping carts trying to pull one lose that was stuck together. The next thing I knew, the employee had entered the door with a load of shopping carts..approx. 10-15, and rammed them into my back, as though he was trying to ram the shopping carts into the other ones. I started yelling STOP, and fell to the floor, my head and my backside hit the brick wall, injuring my neck, shoulders, spinal area, mid section of my back, and the lower part of my back down to my buttocks. As the employee continued pushing the shopping carts as I laid on the floor screaming in pain.
The employee walked over and looke down at me and said I am sorry and walked away.
A customer asked the employee as he boldly walked away, asked is that all he is going to say is I am sorry. Can't you at least help the lady up or check and see if she is OK.
The employee kept walking and said out loud, "I said I am sorry".
As I laid there for a few minutes, a couple of Winn Dixie employees finally came over and asked if I was OK, and ask if I can get up. I told them to wait a minute, that I was in severe pain.
Two female employees helped me get up, and a few minutes later, the store assistant manager by the name of Chris came over. He ask if I was OK, and I told him NO. He ask if I wanted him to call EMS. I told him to wait, please, it was embarrassing enough that that horrific accident is now causing a scene. Several witness tried to explain to the manager what had happen, but Chris wasn't trying to hear them. He said OK, and sent them on their way. He did not write their names down or anything.
After a few minutes had gone by. Chris ask that he take me to the office. I tried to go, but felt faint, so he found a chair and I sat there until EMS arrived.
I ask Chris if he is going to do an incident report. He found a yellow writing pad, and wrote my name and cell phone number down. He did not write the incident as it occurred. I ask Chris to write the report so that I can get a copy of the report.
Chris told me that someone from Risk Management will contact me within 48 hrs.
The EMS arrived and I was taken to Dr. Phillips emergency room. Because, Winn Dixie was hesitant about taking care of the emergency room treatment. The staff in the emergency room treated me like crap. After the x-rays were taken. I was released...
I phoned Chris at Winn Dixie and ask if he would cover the cab far for me to get back to my vehicle. He told me that once he wrote the report, that it was out of his hands, and I had to wait for Risk Management to contact me. I then ask, if I can get my prescriptions filled at Winn Dixie, he told me that he could not authorize anything. I am beyond myself.
Today, I heard from Winn Dixie's claims department, and I was informed that Winn Dixie will not authorize any medical treatments.
And, I was told by one of the witness, that an employee in the deli was very upset because the accident in their store caused them from receiving the store's $3,500 bonus.
The employee was more concerned about their bonus than my accident in their store caused by "their" employee.
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GenuineNerd on 09/20/2011:
"Sorry" is not enough in this case. If the management at that Winn-Dixie store is unable to acknowledge that you were injured by a shopping cart wrangler's negligence, you should contact a lawyer. Saying "I'm sorry" and walking away is not the way for this to be handled-at least he could try to get some help for you at the very least.
bored_housewife54 on 09/20/2011:
I hope you have retained the services of a good compensation lawyer. If you have limited funds there's plenty of REPUTABLE firms that won't charge unless they win. You should also put a few small ads in local media publications for the witnesses to make themselves known to you.
It is possible that these ads alone may prompt WD to reconsider their stance in order to avoid what appears to be a pretty simple case of total negligence on their part!
trmn8r on 09/20/2011:
What was the finding of the hospital examination? That would be instrumental in pursuing legal action, I would imagine.
Skye on 09/20/2011:
What a terrible ordeal. I'm sorry this happened to you.
You need to contact a personal injury lawyer, and they all work on contingency. NO money up front. You need someone to fight for you, with getting medical bills paid, and this is something you should not have to do yourself.
Stop all contact with Winn Dixie, and call your local bar association to find a personal injury lawyer.
Good luck, because you deserve to have been treated with kindness and respect, and now they will ignore you, all together. But they cannot ignore your lawyer.
Venice09 on 09/20/2011:
That was horrendous treatment. Even if you have no permanent damage, the pain and suffering you already endured is enough to warrant a lawsuit if they are going to ignore you. A simple letter from an attorney is sometimes enough to light a fire under someone. Hopefully, that's all it will take in your case.
At Your Service on 09/20/2011:
trmn8r is spot on once again. What was the finding of the medical examination?
Alain on 09/20/2011:
In complete agreement with everyone above. (and below, as well)
Old Timer on 09/20/2011:
This is an ambulance chasing attorneys dream case. I hope the OP goes after Winn Dixie if for nothing else pain and suffering. Winn Dixie is trying their best to sweep this under the rug, don't let them. If you have a case, pursue it.
Skye on 09/20/2011:
I don't think the op is looking for a windfall, I don't get that impression. Whatever her medical issues are from this incident, it's their responsibility. She was an innocent victim, and pretending nothing happened to her is wrong.
What happened to her is bad enough, and it could happen to anyone of us, and it's wrong how as OT says, they are trying to sweep it under the rug.
She deserves to have her medical bills paid, because their employee hurt her, and this expense should not have to come out of her pocket.
I wish her the best, because it's just wrong how they've been treating her.
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Winn Dixie
Posted by
PINELLAS COUNTY, FLORIDA -- I have been working for Winn Dixie for three years and have been a customer service lead for almost a year of it. My position is one of the managers. I have to say that my store and some others that I have been to in the pinellas county area are really clean. We also focus in on our customer service and freshness policy. Our managers work hard to make sure we are the best. We have special meetings just to discuss that our customers are number one. It is almost hard for me to believe some of these complaints that I have read on here. My store manager and all of my other fellow managers would have listened completely and done anything to make you leave happy. If we are out of a sale item we make sure to get it in a timely manner and are instantly trying to find something else to replace it with or write a raincheck. If something would have happened with chair deal we probably would have given for the others price.
We do everything in our power to make the customer happy. My store is really clean as well we have nightly chores that all our front end people are responsible for. The bathrooms are another story. Did you know there are people that come in and completely destroy them I know that I have had to clean them up before and I did not feel so good afterwards. Sometimes we do not know that the bathrooms are messy and the second we have a customer tell us about we are out there cleaning asap...a couple times we have had to completely shut down the bathroom it was so bad. We also have never stuck out old meat with new tags. I am sorry to say every store including everyones precious favorite Publix has had bad meat before. I also have to say that Winn Dixie does have a lot of cheaper prices than Publix.
Of course some of their products might be cheaper than ours but overall I find our products to be cheaper. Our sales are also a lot better. There are somethings I do not like about Winn Dixie but mostly it has to do with internal things such as raises and some of the idiotic things that the upper managers say. But I believe that will be in any company you find. I also have to stick up for my store manager and co-director, they work their butts off and deserve every dime they are making. OK I think that is all for now I was just so p. o.ed about some of the customer complaints. One more thing when a customer comes in on Easter one of our busiest days of the year and gets mad because we are out of french fried onions....and says next time I am going to go to Publix.....just want to let you know they are not FREAKIN open....only we are aka the reason we are sold out. OK for real that is all now!
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Anonymous on 04/23/2009:
Winn Dixie left our area years ago. I always liked them. They had a great meat market.
Sounds like you take a lot of pride in your job. Good for you! Not so many do these days.
JocFra on 04/28/2010:
I do not know which area this above poster is from, but I am also an employee of WD and I cannot wait for the economy to improve. Working where I now work has been the absolute worst experience of my life. The upper management from the store director and even higher do not know what or how proper management should act. They are a joke as far as I am concerned.
The store sirector forces cashiers to babysit their child while the se baggers/cashiers are on WD's time. And think you can report that behavior to the district management team? Not likely since some on that team force employees to house sit, drive their vehicles for repairs, do maintenance on the same vehicles, go for coffee when there are customers to take care of and a store to run, and take vehicles for "detailing". Yet if any of this is called out, you are targeted as an insubordinate employee and they start documenting anything and everything you could be doing wrong and then outright lying about this stuff or stretching the truth so you look as bad as possible.
Too bad the economy is in the shape it is in. Otherwise I would stand up against it.
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Unfair Employee Treatment
Posted by
OCALA, FLORIDA -- I worked for Winn-Dixie for five years. During those five years I was a great employee and always received an above average on my annual reviews. I was a manager and had been for four out of the five years I was employed at the company. I had never done anything in five years to harm the company and always completed my job duties. I know that the ATF comes into the stores and does alcohol and tobacco stings to ensure that no one is selling to minors. After several times that the company got busted for underage alcohol sales they decided to update their register systems. Their registers now require you to enter the date on the id or get a manager's override to sale the alcohol. This is only for alcohol. When you sale tobacco you are still able to make your own decision on if you should enter the date of birth or you feel they are old enough to purchase.
Winn-Dixie's register system is flawed. When you go to sell anything that requires a certain age to purchase you must hit clear and override. You only hit override if they are old enough. You can only hit clear and override for tobacco and lottery. Remember that you must get a key for alcohol or enter the date. If you make a mistake and hit clear and override the system does not allow you to go back in and enter the date of birth. We had the ATF come in and do a sting. After five years of hitting clear and override I sold a pack of tobacco to a minor. Clearly I would not do this on purpose as it would be risking my job. I misread the date on the id and was not able to go back into the system to enter the date of birth. The ATF came in and wrote me a ticket to go to court as this is a class II misdemeanor charge. I have never been in any trouble in my life, with my personal life or Winn-Dixie life.
My human resources manager was contacted to be made aware of what had just happened. When I spoke to him on the phone he terminated me over the phone (how professional) stating that he felt that he needed to be consistent with what has been done in the past to other employees that committed the same infraction and that my time with the company was not being taken into consideration. I explained to him that I worked there for five years, made an honest unintentional human error, and I have never hurt the company in any way before. I also told him that I had no way of knowing that he was being consistent. He did not offer to suspend me for further investigation even though the policy does not state automatic termination.
I told him that I was sure that there was a girl that committed the same infraction at store 2213 and she did not get fired. He did not offer to check into that before firing me. After being terminated I did my own investigating. There was most definitely a girl at 2213 that committed the same infraction. She was not fired, but six months later was promoted to a front end manager. She committed the same infraction and received a freaking raise for it. My store manager was also terminated, but only after his fifth violation as a store manager. Winn-Dixie's code of ethics states that they deal fairly with all customers, associates, investors, business partners, and competitors. This is a load of bs. If you are going to fire someone under the statement that you are being consistent then you might want to make sure you truly are being consistent before you fire them. You should make sure they are being treated fairly since that is part of the company's code of ethics.
I feel that I made the mistake, but my disciplinary action was definitely unfair because that another person did the same thing, was not with the company for five years, and was not fired, but promoted. I worked hard for that company for five years and it was not taken into consideration. The human resources manager knows how bad the economy is now days and did not take into consideration that I had been an excellent employee with no prior record. I feel like all the five years that I worked there was for nothing. Winn-Dixie is probably the most inconsistent company I will ever work for.
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spiderman2 on 08/10/2008:
You admit that your misread the date when the ID was presented to you by an underage person and you sold them cigarettes. What does that have to do with how their registers work. Was the register supposed to save you from your mistake? I work in a business the sells cigarettes and alcohol. We don't have any type of computer override but posted on the register is a note that states the year of birth for tobacco and alcohol. PA licenses note both dates directly on the drivers' license. Unless you belong to a union or have a contract, they have every right to fire you for violating their policy. Believe me, I'm married to the boss and if I sell to a minor, I'm out of there.
jktshff1 on 08/10/2008:
sorry, song....ya blew it. This "small infraction" can cost the company many$$$$$$$. Learn from your mistake and get on with your life. This was not Winn-Dixie's fault, but your own.
old fart on 08/10/2008:
Is Winn-dixie a non-union store?
Anonymous on 08/10/2008:
sounds like they were looking for a reason to terminate you.
Anonymous on 08/10/2008:
It's unfortunate you got canned for one infraction. It's entirely possible that your manager saw the opportunity to get rid of an employee who had been there a while and replace you with someone newer and lower-paid. This sort of thing goes on all the time, especially with the financially distressed retailers.
Anonymous on 08/10/2008:
As I understand this, once the date is entered it cannot be cleared. If a minor attempts to buy a restricted item, the clerk enters the date on the ID. If not old enough, the register will not permit the sale and flag the clerk that this is a minor. But, if the clerk enters a wrong DOB (older) the sale is permitted. If the OP entered the wrong date and knew it immediately, the sale should have been stopped until a member of management could assist. As is, the wrong date was entered and the OP continued with the sale anyway. I'm so sorry...if you would have even attempted to stop the sale and got canned anyway...I would see this your way.
moneybags on 08/11/2008:
You should have called our manager, VOIDED the sale and started over.
moneybags on 08/11/2008:
You should have called your manager, VOIDED the sale and started over.
Stop your b*tchin on 01/24/2009:
This was your fault. You probably didn't even really check the ID. I see that happen all the time. And if it truly was a mistake you could have voided the sale.
hardworking youngman on 06/27/2011:
I was a hardworking young man at winndixie.I am well liked by my fellow employees and customers.I started working for this company when I was very young. Recently I was being targeted by my store manager.Because I QUESTIONED HIS FAVORITISM.Is their anyone who can help me with this problem. There are a lot of employees at this at store 2320 who feel the same way I do but are afraid to do something because of losing their job.Can anybody please help this stores moral.Our store director needs to be looked at because of the way the store is being run. I'm not writing this because Iwas wrong moral terminated but but this store needs help. Thank you for your any help
50-plus lady on 09/07/2012:
I can sympathize with the young man who is the victim of favoritism. I've been working at Winn Dixie for 13 years, and I am in the same boat. Employees half my age who have only been there less than a year are getting all the hours. The manager is young enough to be my child, and the way she talks to me, I wonder if she talks to her own mother the same way.
Flaw in the system! on 05/09/2013:
My 18yr old was just fired from Winn Dixie. He had only worked at the store for 2 months. When trained he was taught to ask for ID for anyone he thought looked under 35 yrs old when selling alcohol. Last month a secret shopper came to his register and bought alcohol. The secret shopper was not asked to show ID and 21/2 weeks later my kid was fired. No reprimand, no write up, nothing...instant termination. Winn Dixie keep my son working for 2 more weeks without saying a word to him. What kind of policy is that? My kid is 18 years old he is not exactly an expert of age determination. Why not card everyone? Every alcohol sale should involve a swiping of a driver's license or a manager's override, no exceptions. His manager said it killed him to fire my son but there was nothing he could do. Life lesson learned and Winn Dixie has lost a customer for good.
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Tore Rotator Cuff Out Of Shoulder, After Falling In Water at Winn-Dixie!
Posted by
ALABAMA -- I am a 58 year old white female who lives in Alabama, on Sept.12-04, I slipped and fell in water at the meat counter, tearing my rotator cuff out of my shoulder, they told me they would pay all my bills, they lied! They mopped up all the water, and put up 3 wet signs after I had fallen. I have been completely disabled since Sep 12, and they don't care, I had to have surgery on No.19th for the torn rotator cuff, about the size of a silver dollar. I am still on pain medication today for it, and therapy, I had to be hospitalized after surgery for infection had set up in it. They are self insured, and they did approve of a few of my bills at first, then when they found out I had to have surgery, that stopped. They had to cut about a 4-inch incision on my shoulder, and I nearly died from the pain of having the bone cut. , and still suffering! After refusing to pay my bills, I attained a lawyer who is now helping me. The bills have run around $25,000-$30,000, and we had to file under our insurance, so I could have surgery.
Thank God I had some insurance! I had been shopping there for 5 years before this happened, and enjoyed it. But, I would not recommend Winn-Dixie to anyone anymore. The pain and suffering I have gone through was the worst pain I had ever incurred in my life! Most of all, everyone kept telling me at Winn-Dixie that they would pay all my bills, well they have not paid anything!!! We are paying on the accounts, $50.00 -$100 a month until a settlement is reached, if it ever is! It is certainly not a nice company, with lots of lying going on.
I just hope if anyone else falls because of their carelessness that they have some type of insurance, because no thanks to Winn-Dixie, I Had to wait, until from Sept12-04-Nov.19-04 until I could have surgery, I just lay in the bed and had to knock myself out with pain medication. Anyway, I will no longer shop there, because of their bad tactics.
Sincerely, D.
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tander on 01/22/2005:
There supposed to take pictures right after it happens, with you there watching, Did you see them taking pictures?
speedy06 on 01/22/2005:
Very sorry about your accident,and the complications thereafter. But, just curious as to why stating your race was necessary in this post?
curtis35 on 02/23/2005:
You need to watch where you are going. Surprised you even get out of the house and live.
Motov276 on 09/25/2006:
I work at a Winn-Dixie in Florida. First of all, there should have been a wet floor sign by the spill to begin with, so none of this would have happened. That was their first big slip up.
Since there was no wet floor signs to warn you of the potential slip hazzard, Winn-Dixie is completely responsible for any harm that occurred to you, and they are supposed to be held responsible for your medical bills.
Have you spoken directly to the store manager about this? If you have and he or she is not offering any help, I would contact the District Manager of your area. You can go to the website and find out all that information.
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Manager responded, store well-organized, presentation of products excellent
Posted on
HAINES CITY, FLORIDA -- I have been shopping at the Haines City, FL, Winn Dixie since it was built. I live in Lakeland but shop weekly for my mom who lives next door at Southern Dunes. Today when we shopped, the reorganization was very convenient, the aisles were spacious and free of special items, the deli and meat counters were free of "stuff," and the deli items were beautifully presented. The store looked great!!
I had a problem with the deli. Mom and I wanted about eight servings of deli items. There was no one to be found. We waited. I called. I hollered. I went back into the service area and called. This was at least 5 minutes of trying to find someone to help us. It included the meat area. No one was there! Finally, an employee came out and was very curt. What do you want? Do you want something else? She was angry that I was even there. She offered no apology for not being available.
I talked to the manager, Sergio. He was wonderful. I complimented him on the store's organization and the beautiful presentation of the deli items. I said that I had shopped there as long as the store existed and this was the best I had ever seen it. I explained the problem at the deli, not being able to find anyone to help me and the attitude of the employee. I said that if it had been only my shopping involved, I would have left, but my mother wanted some items. He apologized and offered me a gift card several times. I said I appreciated the offer but did not want a gift card; I just wanted the problem fixed. I said that it is a shame to have such a beautifully displayed deli and have an employee who is not there and when she is there has such an attitude. He was very understanding.
I compliment Sergio!! I and my mother (95) also compliment whoever is responsible for eliminating the clutter of counters and aisles (Publix is bad about this). It makes shopping much more enjoyable.
Dale Davis
Lakeland, FL
Mary Davis
Haines City, FL
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Honor Your Ad Prices and Don't Argue With the Customer.
Posted by
VERO BEACH, FLORIDA -- I went into my local Winn Dixie to buy meat today because their ad showed some really good prices. First item was chicken thighs the ad stated they were supposed to be $1.29 a pound. All of the packages were marked $1.99 a pound. I asked a meat cutter if I could get the correct price on the package. I was told there was no reason to remark it, it would ring up correctly at the front.
Second was a package of pork loin chops. The ad stated it was supposed to be $1.99 a lb. This time had hubby go to the service desk and get a price check it rang up incorrectly, he was told it couldn't be fixed there he had to go back to the meat department and have them reprice it. Meat guy told us we had the wrong item. I pulled out the ad said the names match he went to the meat manager who was in an office again at the front of the store. Meat manager said we did indeed have pork loin chops but the ones on sale were thinker. The case only had 2 packages at the sale price and they were very large.
I insisted that since it said pork loin chops we get them at the correct price or they make a smaller more affordable package. Finally he said heck with it while cussing under his breath repriced the package as a clearance package. He then threw it at my husband saying take this you cheap jerk and please never come back while I'm clocked in.
I called the home office customer service number after waiting 12 minutes on hold was told the incident was written down was given a claim number and told the district manager would call me. Needless to say not holding my breath and not going back.
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Susan on 02/28/2013:
Many times the lower price on meat only applies to the large (family) packs.
jlmassie on 03/01/2013:
The ad never states it has to be family size packs. They either need to have a clearer ad or honor what they print.
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Above and Beyond Customer Care
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WEST PALM BEACH, FLORIDA -- My body pound was 250.Am only 5'5" tall. Being as fat as I was, depression loged in and I began to cry a lot. Most people saw me as a black fat American round man. And so I was [nick] named,(Round Fellow), until I mete a wonderful caring, unprejudiced White American employee of Winn Dixie in west palm beach, FL.,on South Dixie and Gregory Rd.,name, Evenn. He encouraged me to start walking from my house to Winn Dixie, which is 3.9 miles. As I continued to make the one hours and thirty minutes long walk, Evenn would walk me around the store and pick out some healthy foods for me to buy. Then other employees took noticed and join in helping me to loos weight. Joseph in the fish department, Frank in the meat department and this big tall caring guy name Allex I think in the meat department, another Frank that does stocking that gave me advice on can goods. They all pitched in helping me. Nearly each day other employees began to notice me as I come into the store and weighted myself on the large scale. The employees would ask,'How are things going with your weight?'They made me feel like shopping at Winn Dixie for ever. But Evenn is the best. Thank you for hiring such an out standing guy. Employees like Evenn keeps not only customers like me coming back but others as well. From 250 pounds, thanks to Evenn who started me to loose weight, my weight is now,197 pounds. And I also give thanks to the managers that took notice and along with the employees under them. You may call me at;561-670-8947.Also the manager in the bakery, well;she would let me cheat a little and we didn't let Evenn know. She can bake some d--- good muffin. My god she is good. And Coren in your florist department, she went out of her way, to have her mother at home to look up information about, Lip Stick Plaints for me. My plaint is doing great thanks to her. Thank you Winn Dixie for hiring not only caring people but smart ones as well.
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Suzy on 08/07/2012:
Congratulations on your weight loss, keep up the good work. That is wonderful that Winn Dixie employees took the time and the care to help you with your goal. It's obvious this store cares about its customers. A word of warning however, this is a public review board, it's not a good idea to post personal information such as a phone number.
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KISSIMMEE, FLORIDA -- Well I am a really concerned for my fiance. Has been an employee for Winn Dixie for about 9 1/2 years and has gone through so much with this store she works at that it is affecting our personal life. There are some recent managers there who have been a little "rough" with the way they act and talk to their employees. Being in management myself I understand how to be a leader to encourage and motivate my employees. But to make them cry day in and day out is cruel. Why can't the employees be able to talk to their managers....??? I would not recommend anyone to work there shop there anythin....just absolutely crazy what happens behind closed doors......
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jktshff1 on 06/14/2012:
What are the employees doing to raise the manager's ire?
Nohandle on 06/14/2012:
No employee should ever be mistreated period. With the many changes in management you describe there could be several reasons. One manager might not be producing for whatever reason and he was replaced with another. The new one came on board, realized the mess he was expected to clean up and decided he wanted no part of it. Then another is hired, told what was expected and in frustration decided to take it out on the employees when things didn't turn around immediately.
In addition, sometimes employees become very lax and decide they will do whatever they please because they always have in the past. It's a no-win anyway you look at it. I actually know of one situation locally where all employees were terminated, a new manager brought in and the company began re-building the business from the ground up.
I certainly hope things work out for your fiance' if she decides to remain with Winn-Dixie.
TLSmith on 06/14/2012:
Aside from your fiance venting to you about her job,it really isn't any of your business and I hope that this letter to doesn't come back and bite her in the ass.
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False Promotions
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NEW ORLEANS, LOUISIANA -- I have been a patron of Winn Dixie stores for several years. I, along with several other customers in the New Orleans East area are totally dissatisfied with the false advertisement of the promotion concerning discounted gas at Shell gas stations. As customers we have been alluded to believe that when money is spent at Winn Dixie stores that we would receive discounts in gas per gallon at Shell gas stations. We are being told that for certain amounts spent that it would knock off five cents per gallon. When you have accumulated enough you are then entitled to receive discounts from Shell gas stations. Just today I went to five Shell gas stations that would not honor the agreement of discounted gas per gallon. What a joke! Each of the Shell gas stations came up with a different excuse. For example, our debit/credit machine is not working. I am expected to be gullible enough to believe that the debit machines at every Shell station I pull up to is down. If this is not to be blamed on, our local astronomically high priced Winn Dixie, then whose fault is it? I plan on contacting the Better Business Bureau and whomever else I can complain to. Believe that!I get it. Shell Gas Stations don't want to lose money. On my Winn Dixie rececipt it says I have earned 85 cents off of every gallon. The reward points end at the end of every month. The going price for gas at Shell stations is on an average of $2.74 per gallon. Quite naturally, Shell gas stations would not want to give me the gas for $1.89 as I so deserve. Patrons please beware! This is a scam. After making my phone calls I will let the world know the outcome of this scam. Shame on you Winn Dixie and Shell gas stations!
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yoke on 11/29/2010:
Usually they are certain stations that accept the discounts and you can get that information at the store.
Pat5 on 11/30/2010:
Not all Shell stations take the Winn Dixie cards. In my area there are only two. Winn Dixie gave me the locations, telling me they would have the little Fuelman perks logo for the ones that do. Not sure about your area but here the points don't expire every month. I don't shop a lot at Winn Dixie but accumulated enough points over several months to get 40 cents off a gallon. I went to one of the locations they gave me and had no problem getting my gas at the discounted price. Being my first time using the card the station was very helpful in letting me know how to use it. They do only allow for only up to 20 gallons at the discounted price however and my only dissatisfaction is that if you don't need that much at the time, it doesn't carry over. Also it would be nice if there were more stations that used the service so it would be more convenient.
GenuineNerd on 11/30/2010:
Gasoline discount promotions involving food stores work best if the grocery chain operates their own gas stations, such as Kroger or Giant Eagle. Contracting with a national-brand oil company for fuel discounts can cause confusion, since most major-brand gas stations are independently owned, and some of them choose not to participate in the program. Winn-Dixie, at least, lists the addresses of the Shell stations that are participating, but still, people would assume that ALL of the Shell stations in a particular Winn-Dixie market are participating, which wasn't made clear to the OP who stopped at 5 different Shell stations, all non-participating, to try to get the fuel discount.
iamalex2 on 04/12/2011:
Has anyone noticed that since this promotion started, that Shell gas stations that honor the discount have raised their price per gallon by more than 20 cents than those gas stations in their area? This is a bait and switch scam by both Winn Dixie and Shell Gas. It's not a discount if the price is raised! That's like raising the price of an item by 50 cents and then advertising a sale of 50 cents off.
BK on 03/30/2012:
After accumulating enough points, I was eligible for $.10 a gallon discount at a Shell gas station affiliate. I stopped at a SHELL station at 5050 Lake Worth Rd, Lake Worth, FL. The posted price on the big sign by the highway was $3.89 a gallon. "Good," I thought, "that means I can buy it for $3.79." I went into the store, said I wanted to fill up, gave him my Winn Dixie card. I was forced to charge my credit card $40, even 'tho the guy couldn't explain why this was necessary, and I knew it wouldn't take that much. I was told to pump the gas. While I was filling, I noticed the price on the pump said, $3.97. Wow. Finished up, went back in, had to sign a credit card receipt for a refund of the difference between the $40 and what was actually paid, $27.20. My slip said I'd been charged $3.87 per gallon. "S0," I asked the attendant, "how much discount did I actually get?" "Two cents," he replied, than tried to explain how he reached that conclusion, when the sign by the road said $3.89, and I had a $.10 discount. He was surly and dismissive, turned his back and started speaking Spanish with another guy, who appeared to be his work relief replacement. I took pics of the advertised prices on both the sign and the pump, and have my receipts. I will not go out of my way to shop Winn Dixie again, even 'tho I like the store. It's a little further away, and I was really counting on the FuelPerks program to help me save a few bucks. I am contacting SHELL, and will work to expose this station's scam in my area.
Barbara Phillippi
Mike on 07/03/2012:
Tried to use winn-dixie card at circle K in Ocoee,Fl and after inserting winn-dixie card machine said "no winn-dixie discounts today" really, why would it even ask for the winn-dixie card if they were not going to honor it?
maude on 02/05/2013:
I received my I paid 180 a gallon in mobilke
rj barker on 08/31/2013:
when to two shell stations five hrs apart and ten miles between each station both sayin computers down, makes you wonder about the scam thing....
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Walnut Creek, CA, United States | Member Since 2002
"Historically Interesting but no Faust"
This was an interesting and a very influential example of Storm & Stress proto-romanticism and of early Goethe. The narration was also very good, but I did not find this work as timeless or moving as Faust or later classical romantic novels. I found the characters and situations quite overdone, like an eighteenth century soap opera. If you like flawed and tragic romantic heroes perhaps you will enjoy this story. I really liked the brief Ossian poems near the end. I am glad I listened to this, but only for the literary, cultural and historical aspects.
It is not possible to summarize the lessons of history so compactly, and I would not really recommend this book on its own, but as a capstone to Durant's massive history series it is quite nice. I enjoyed the authors ideas of what America should do to postpone, for a short while, our inevitable demise as a civilization.
The narration of the actual book was excellent, bold and clear, with humor and feeling.
Having read and listened to Durant's many volume history I completely enjoyed the short interview sections between chapters with the 72 year old author and his wife, Ariel. Ariel correctly points out, one should not take the advice of an old man, nevertheless it was fun to hear the author's voice and his opinions that have changed over the years. The audio of the interview parts is really not great and the interviewer is not very good (with repeated Ah huhs and sometimes quite silly questions).
"Great Prose, Too much drunk guy"
This is the story of one day, the Day of the Dead, of a British drunk in Mexico. The prose of this book are, at points, sublime and the imagery and characterizations are strong, but I did not really like any of the characters, and the story was not compelling to me. The portrait of the drunken main character is quite realistic and both compelling and repellant.
I have never read the short story this novel was based upon, but I suspect, as a short story, this would be wonderful. Stretched into a novel, was too much drunk guy for my taste.
John Lee reads these prose with the intensity of poetry with a rhythm and power, but does not do the Spanish justice.
"Funny in Perspective"
I found this book funny on almost every page. Not ha-ha funny, but a mild warm sardonic funny. This is not a classic tragedy of fate directing the characters to untimely deaths, instead, through an unbiased narrator, we see nature simply take its course without morality or judgment or even meaning, towards untimely death. The narrator seems not to be God, but some neutral naturalistic viewer of all the characters and situations, and from this perspective everything, including death, may seem funny.
If you don't see the very subtle humor in this novel early on, it will likely seem tediously long and slow, as the novel follows the main character's developing motivations, beliefs, and actions as they slowly and inevitability, unfold. This powerful inevitability reminds me of Russia writers, as such inevitability is rare in American novels. As I saw the silliness of the character's choices (which will certainly lead to unpleasant consequences) I felt compassion, yet I had to chuckle.
The characters are very well developed, even the very minor characters, yet I related more with the narrator than any of the characters, and the story was, of course, predictable. I was moved by this writing and think I will be affected by the undercurrents of this novel for quite some time to come.
The narration was flawless, using subtle tones of voice to reflect the subtle inconsistencies and indecision within the characters.
"Iconic Dialog"
Catch-22 is an absurdist look at military thinking set in WWII with a constant dark backdrop of fear and death. This book is a must read not for the characters or story (which are subordinate to the absurdity of the vignettes) but for the numerous truly classic dialogs. The narration of this version was excellent with great funny character voices and clear delivery of the sometimes complicated dialog.
It is a bit odd that this work is set in WWII but does not feel like WWII in many ways. The mood and characters seem set in the 1950's with loyalty oaths and constipated conservative military thinking of the Korean conflict.
I had read Catch-22 many years ago, and remembered it fondly, on this reading many of the bits were still really funny, but some were less impactful the second time around. Yet this was totally worth it for the wild iconic dialog.
"Good Prose and Essential Truth through Life"
These excellent prose loosely follow the life of struggling artist growing up in an English coal mining town of Nottinghamshire with a strong loving and involved mother and a rough, disillusioned, alcoholic, and uninvolved father. The later parts of the book seem quite autobiographical, while the early book seems more fictional, more novel like, and less focused on the artist's character. The author pacts a lot of essential truth into this novel. The characters all feel deeply real, with all the inconsistencies, self-compromises, vagueness of memories, and vacillations of real humans. The author seems fair to all the characters portrayed (which is a common defect of autobiographical novels). The novel does not have any action to speak of, no adventure, little philosophy, just a story about real people living a real life, and that is enough.
The narration is very good, handling the dialect particularly well.
"Darkly Uplifting"
In one sense, this is just another dystopian novel about the historical abuses of the now defunct Soviet Union, in another sense; it describes the essential folly of man through the disillusioning of a true believer. The novel presents a believable character, a fearless communist intellectual that fought passionately for the cause and rose to the elite in the party, so far as to be colleges with Stalin. We watch as the protagonist's friends do what is expedient by betraying him as the party devolves towards totalitarianism and barbarism.
Although this is not a cheerful story I found it uplifting and strangely positive, as the protagonist cleanly faces the truth of the dark side of his friends and the communist movement. While reading Darkness at Noon I could not help but think that, although the Soviet Union is now defunct, the Soviet era totalitarians are still in control of Russia, and the lies and oppression continue. Just watch Russian News (RT) for a while and count the number of negative Putin stories (generally zero).
The narration was excellent, matching the tone and spirit of the book remarkably well.
"Good, but no Ulysses"
The Sound and the Fury starts with a non-chronological stream of consciousness narrative from the point of view of a mentally challenged young boy. This part is a bit hard to follow the first time through and it really helps to read a synopsis (like the Wikipedia entry) before reading this section. Several printed version use italics to indicate the temporal shifts, which are hard to catch in the audio version. At times the prose rise to the level of greatness, but this is not so for of most of the writing. I found the stream of consciousness writing in the first section much less effective (and less enjoyable) than the narration in James Joyce's Ulysses (which predated The Sound and the Fury by nearly a decade). Here the stream of consciousness, at times, seems inconsistent with the mental capabilities of character, and is subtly broken when the story demands clarity.
Other sections use other narration styles and are more story like. The novel tells a story that rings true, but is unpleasant and unaffirming. This is a story of the slow decay of an upper class southern family and includes demeaning portrayals of black servants, anti-Semitism, and other politically incorrect material.
This novel has some moments of excellent writing, and has some elements that were (almost) revolutionary at the time of publication, yet I found this overall a good, not great read.
This version does not include the appendix covering the fictional family's history that is included in many later print versions.
Grover Gardner's narration (as usual) is excellent, particularly considering the challenging material.
"Greatly Unsettling"
The writing and essential truth of the novel is compelling but the protagonist, who is a caring, intelligent, and thoughtful person, is buffeted by fate and his emotions control much of his life. I did not like the protagonist, even at the end of the book. Yet, this book is not about the protagonist, it had no action, and is not even a story of a journey of discovery, but is about an idea, and the book's title "Of Human Bondage" resonates throughout the book.
This is a great book, but this is not a book to escape into, it is a book to experience and learn from. It was not a fun read, maybe not even enjoyable, but the book is subtle and powerful. As I read the various scenes, I would think "dumb kid", then think of human bondage, and how his passions and environment bound him, and how elusive is the path to human freedom.
I just read this for the first time in my fifties, but I could see this book would have been even more powerful if read as a young adult. I would recommend this book to any adult, but especially to young adults. This book is unsettling in the best way. My advice, when the book seems off-putting, recall the title, and read on.
The short musical interludes and rare sound effects add absolutely nothing, and are distracting but do not ruin the experience.
The narration is really excellent, expressing conflicting emotions while remaining a very clear reading of the text.
"High Quality Scalzi"
This book is a cop procedural mystery with a nice sci-fi story. As with most of Scalzi the science is well thought out and interesting. This story mixes a lot of action with a compelling mystery, good characters, and a lot of humor. This is not Scalzi's best work, but it is still quite good. Scalzi works in a bit a social commentary which adds an extra level of interest to the book. This is yet another good example of Scalzi's unique style and high quality.
The book has a long (2+ hour) audio performance of a fictional documentary covering the disease that is pivotal to the book. I listened to this after the book, but I wondered if it would have been more interesting integrated into the novel, or even before the novel. Perhaps it would be a little too dry before the book without knowing the characters.
I enjoyed the narration and was not annoyed by the use of "he said". Having listened to unabridged for many years, I think I am used to authors that attribute each line of dialog.
I finished the book wanting to know more about the world and the characters. Lock In was not quite good enough for me to buy and listen to the second narrator addition, and I will not likely listen to this addition again, but if Scalzi writes a sequel, I will certainly get it ASAP.
"Superior Historical Romance but nothing more"
As a historical romance this book has really steamy explicit sex scenes and more than a bit of sadistic violence. The sex scenes are from the female perspective, and quite steamy but not at all crude.
This is a superior historical romance and it is well read, but it remains only a historical romance. This is not science fiction or fantasy, the time travel is only a tiny plot device that solves a really annoying problem with historical romance. The female protagonist must think in a modern way to be approachable and interesting to modern women, the time travel bit was a brilliant little technique to allow this. I don't consider this a love story, as there is a lot more to love than what is under the kilt. This was a story of passion, with a bit of adventure and a historical context.
I am a guy, and I don't tend to like historical romances unless the novel transcends the genre, this novel was good, but did not transcend. In the end, it was just a sequence of scenes (romance, passion, adventure, historical, violent, and steamy) with nice characters and a historical context but never really going anywhere. I find most historical romance either totally unreadable, or enjoyable only because they are so bad they are funny. Outlander scenes are well written and enjoyable, and if I were a bored female, I may have really appreciated the steamy scenes, but I want more from a novel, I want an arc or epic, or exploration, or transformation, or something. Outlander was mildly entertaining but nothing else.
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Porsche planning Panamera Shooting Brake, McLaren mulling one, too
by Zach Bowman (RSS feed) on Jul 16th, 2012 at 11:30AM
Wagon fever long ago caught on in Europe, but the fervor may be set to reach new heights. Porsche and McLaren are reportedly working on new long-roof versions of their Panamera and MP4-12C models, both evidently inspired by the new Mercedes-Benz CLS Shooting Brake. Autobild reports Porsche may pull the wraps off a new wagon version of the Panamera at the Paris Motor Show this October. We're a little confused by the move, as the current model already offers plenty of cargo capacity and rear seat room, but we suppose that hasn't stopped manufacturers from spinning off multiple load-lugging... Read More


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SA school board denies facility request from The Bridge
With more than 40 people from The Bridge Community Church in attendance for the work session and the regular session, much of Tuesday evening's South Adams school board meeting and a one hour work session prior to the regular session were taken up with discussion on Policy 7510 – Use of School Facility. Changes and updates by the board to Policy 7510 were brought to the table when a request was made by Mo Hodge on May 8 to use the facility as an extension church of The Bridge Community Church in Decatur. They requested the use of the auditorium and six classrooms every Sunday for an unspecified amount of time.
The request has been tabled since then as the board has held two work sessions and discussed the request during the regular board meetings to decide what is best for the school and the taxpayers and to discuss what changes they felt needed to be made to the current policy. Several areas of concern were brought up by various board members, including rental fees, student privacy, facility wear and tear, use of the facility by non-education related organizations, and a request for the use of the facility with no specified amount of time attached.
After much discussion, the board passed a motion 4-3 to add the following paragraph to the policy.
"Frequent facility usage will be taken to the board for its consideration. The board in making its determination will be guided by principals of law and by the policy guidelines. It may assess additional fees for such frequent facility usage on a weekly or monthly basis. A written lease agreement detailing the specific conditions of the frequent facility use must be approved by the school board. The school board reserves the right to limit the length of all frequent facility use requests."
Those opposing the motion were John Buckingham, Amy Orr, and Tony Mellencamp.
A motion to revise the facility application form as presented passed unanimously.
However, despite a majority vote on the previous motion to alter the policy, the first motion to approve the first reading of the revised policy failed to pass with a vote of 3-4. Opposing were Buckingham, Orr, Mellencamp, and Julie Mansfield.
After more discussion of problems with the revised policy, Buckingham made a motion to accept the revised policy with the "frequent facility usage paragraph" being replaced by "In regards to frequent use of facilities, school facilities will only be rented to educationally-related organizations that offer post-secondary classes/programs."
The board passed Buckingham's motion 6-1, with the opposing vote coming from Steve Dobler.
After coming to a vote on the facility request policy, the board once again entertained the request made by Hodge. The board voted 6-1 to deny the request, the opposing vote once again coming from Dobler.
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Note: Well, I'm working on a bit of material as a bit of setting expansion for my players and figured that I might end up getting some help here and others may find it interesting anyway. I'm using the 3rd Era stuff that I have as a basis for it. I am going to be referencing a lot of stuff with this.
Welcome to the Serpent's Maw Isle.
Map (Locations Marked)
The Isle itself used to be much larger, the largest in an island chain that was colonized by the continent nearly a century ago. The Serpent's Maw used to be a large teardrop shaped island where a nation founded a larger port that served as a distribution point to the smaller villages set up on the rest of the chain where plantations grew sugarcane and various fruits for sale on the mainland.
In the center of the island was an abandoned Valossian city, one of those on the edge of their empire of old. It was nearly in the exact center of the caldera of an extinct volcano, protected by the lip of the crater and rugged terrain that made it a difficult location to reach. Eventually, some enterprising dwarves built a small village along the cliffs, both into the walls of the mountain itself and on floating platforms moored to it, and set it up as a basecamp for adventurers to give them an easier passage to the interior.
Unlike in Freeport, the remnant Serpent people had not degenerated, but still remained rather few in number, but were simply viewed as an oddity, and they stuck to their shrine a days travel inland from the port, having long since abandoned their old city.
Unfortunately, as adventurers reported of the wonders and treasures of the lost city, they signed what would become the death of the majority. Yuan-Ti heard of this lost city of snakes and began to infiltrate the port, finding the lift town unfortunately to small to easily sneak in on.
However, even the port had it's other problems, namely the Brotherhood had infiltrated shortly after the founding, and their clash with the invading Yuan-ti spread out of control, sending many of the heroes and local defenders to a running war across the islands.
The serpent people were recruited, joining with the heroes and as a last resort, they reawakened a portion of the volcano with the aid of a local spirit and won, but at great cost.
A cataclysmic earthquake rent the islands asunder, and in the end only a portion of the Serpent's Maw Isle remained above the waves. It's new name taken from the shape of the caldera's rim that looks almost like the open mouth and fangs of a snake.
Survivors from across the chain gathered at the only remaining settlement, the lift town which lost the underground portions of its mass, but the floating structures had settled in a shallow passage to the flooded interior.
The old temple of Yig was abandoned with the loss of the priesthood, and the locations was taken over by a Hadozee (Stormwrack) colony.
Since the cataclysm, the Isle has been abandoned by the nation that founded it and left to fend for itself.
Major Locations
#1 : Temple Lake
On the shores of a freshwater lake a short distance from the the port is the Mother's Temple (Local Spirit), a shrine of Yig, and an orphanage.
The Mother's Temple is in the shape of a massive egg, a handful of Serpent People are in attendance, the leader is a female serpent person (Favored Soul named Mother Ralla. She also tends the orphanage, though it's not as full as it was since the cataclysm, and portions have been converted to longer term housing for those working at the temple, shrine, and the nearby temple of the sea god.
The Shrine of Yig is maintained by the staff of the Mother's Temple, but there are no trained priests of Yig and portions are locked off which contain treasures from the abandoned temple of Yig and from the Lost City.
#2 : The Blade Wall
In the shallows up to the deep, a veritable forest of stone and metal blades set almost as a pike wall protect the city from the beast that remains trapped within the depths.
The beast is an Anarchic Megalodon (Planar Handbook & Monster Manual 2) that was trapped there during the cataclysm It's believed that it used to be a normal shark, but the influence of the Yellow Sign and the actions in the last days changed it to the current form. The creature is not always active, and seems to enter hibernation on occasion.
#3 : Lift Town/Floaterville
Both names are used, though the second tends to be more of one used in annoyance.
There are two massive stone bridges that cross the shallows with most of the village on floating platforms or on pillars rising from the water. A maze of walkways lead out to the piers of the harbor. The richer citizens tend to live on dry land surrounding the fort.
#4 : Temple of the Sea God
Built quickly after the cataclysm, the Temple isn't anywhere near as decorated as those in Freeport or similar locations, but it overlooks the ocean and tends to be well staffed.
#5 : The Fort
Constructed by the dwarves that first built the town and then expanded since the cataclysm into a bastion capable of holding the locals. it's position is on a rise high enough to give a clear line of sight across the horizon.
Surrounding it are the scattered manors of the wealthiest residents.
#6 : Shrine of the Fallen
A distance from the city itself is a monument crafted by the order of country that colonized the islands. It sits on a small island in the middle of a freshwater lake. The water is from a spring (As described in the Create Healing Spring spell) that is on the island. The water of the lake does 1 positive energy damage per minute to evil creatures.
#7 : The Lost City
The top two floors of an immense ziggurat stands above the waved before vanishing into the depths. The main entrance to the interior is where the Beast of lairs.
#8 : The Volcano
When the Cataclysm happened, this is where a new volcano tore its way from the island along the lip of the crater.
The Mother is said to rest deep within the now dormant crater.
#9 : The Temple of Yig
Damaged in the quakes and eruption, the last priests stripped the temple of everything they could carry to take the relics and books to safety. Most died on attempts to return for more of their history, leaving only one behind who perished shortly after the Cataclysm, but with no heirs to his knowledge. The temple overlooks the volcano and used to overlook the old city as a reminder of the past.
After the earth settled, a group of itinerant Hadozee moved in, making things difficult for anyone attempting to gain entrance and find anything that remains. The inner sanctum remains sealed though and promises great reward to those who might find their way into it.
Along with that, one major relic remains undisturbed that might be the key to eliminating the Beast. A dormant, gargantuan bronze serpent (Monster Manual 2) remains within the temple, the chief of the Hadozee village nests in its coils though.
People of interest
Governor Markus Blackstone
The elected leader of Lift Town, he's an old Seacliff Dwarf (Stormwrack) Marshal 9 (miniatures Handbook) with hair turned white, but remains quite strong and has an odd fascination of maps. He used to be a sailor in his youth amongst other things, he was one of the few dwarven settlers of the town that survived the cataclysm when the tunnels flooded before they could be fully evacuated.
He lives in a small house on land owned by his brother that was intended as a guest house, though his brother doesn't mind the company since Markus tends to never stop working anyway.
One thing that Markus does on the side is trade copies of his maps for those others have, and tends to be quite friendly with anyone who worked or works as a navigator or mapmaker. He's a useful resource for adventurers looking for a map, especially if they have some old ones of their own.
Ricard Blackstone
A middle aged Seacliff Dwarf (Stormwrack) Expert 4. He operates a curios shop down in the city and tends to pass on stories quite often. His brother is the only family he has left, his wife died in the cataclysm.
A half-elf Warblade (Tome of Battle) 6. She's rather young for his position as the head of the guard, but she devoted himself to perfecting his skills with the sword. Still rather brash, but reliable and capable she ended up with the position and still seems to be settling in. She lives in the Fort and tends to have a fair bit of luck with various games of chance, and is always looking to learn new games if only for new challenges there.
Mother Ralla
Civilized Serpent Person Favored Soul (Complete Divine or Miniatures Handbook) 8. An ancient serpent person female, her scales are a milky white. She is a friendly old woman who tends to use her ability to change her appearance to let others be most comfortable in her presence.
She refers to Rin and Prestor as her children, having raised both of them from a young age in the Orphanage.
Human [Yuan-Ti Tainted One] (Savage Specied) Swordsage (Tome of Battle) 6. Prestor's appearance does not reveal much about what happened to him, but when angered bits come out. As a child, he was taken by the Yuan-ti invaders and they did something to him that made him more like they were. He was among a dozen rescued, but the only survivor of that number. He remains near Mother Ralla, working as an unofficial bodyguard and is highly protective of the orphans and those working in the temples and shrines.
Most view him as a nearly unemotional person, remaining cold and distant only getting more so the larger numbers of people around. He is Ralla's agent when it comes to situations outside Lift Town and in the rest of the world. But harm Ralla at your own peril if he's nearby.
Prestor is also likely to be the easiest way to add the Serpent's Maw Isle to an active campaign, perhaps being sent to Freeport to investigate the rumors of Serpent People living there either for Ralla or to ensure that the Yuan-ti he hates so much aren't the ones responsible for the rumors. If K'San is present (Cults of Freeport), Prestor is likely to be a direct foil for him in many ways
A Hadozee (Stormwrack) Barbarian 5. The chieftan of the Hadozee colony, Balock is an unusual example of his race, more brutish than most and yet a capable leader for those under him. While the colony isn't that large (Nearly 60, half of which are elderly or children), he seems to have plans to expand. He has a severe dislike of snakes, and buried the bronze serpent he believes is a statue before using the mound created as his nest. Though, with a heavy rain, portions are revealed.
A Hadozee (Stormwrack) Spirit Shaman (Complete Divine) 4. Malo is Balock's second and the spiritual leader of the tribe, but is also a thief. Unlike Balock, Malo wants to drive the other races off the islands, or at least gain free access to their valuables.
Cult of the Mother
The mother is a spirit similar to Oona, but benevolent in nature rather than malicious. Her worship started after the fall of Valossa, and her priesthood is primarily female. Early on there was some minor conflict with the priesthood of Yig, but in the end there was peace between the churches. Most of the priestesses tend to also venerate Yig, and tend to link the Mother to the elder deity in many ways.
She is portrayed as a Coatl or a hybrid of a dolphin and sea snake, and there are rumors of her direct involvement in the final battles before the Cataclysm and in the protection of those she deemed innocent.
Her symbol is a hatching egg, and most of those who venerate her carry a small stone or wooden egg with them as their symbol.
Her Domains are Community (Complete Divine/Book of Exalted Deeds), Family (Players Guide to Faerun), Life (Ebberon Campaign Setting), and Scalykind (Players Guide to Faerun)


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America's Castles: Mexicos White House DVD
Sale Price: $19.99
To Order by Phone Call 1-800-933-6249
- Additional Details
- Format: Color, DVD-Video, NTSC
- Rating: Not Rated
- Number of Discs: 1
- Run Time: 50 Minutes
- Region: Region 1
- Aspect Ratio: 1.33:1
- Language: English
- Studio: A&E Home Video
- DVD Release Date: March 15, 1997
Once the home of Mexico's rulers, Chapultepec Castle is a unique blend of European and Mexican influences that embodies the history of the nation.
America's CastlesR heads south for an hour-long look at one of the most interesting buildings in the Western Hemisphere. Once the home of Mexico's rulers, Chapultepec Castle is a unique blend of Mexican and European influences that embodies the history of the nation.
On a hill in the middle of the world's largest city, Chapultepec Castle was first built by Spanish conquerors as the home of their Viceroy. After the Austrian Emperor Maximilian ruled Mexico - and finished the castle - it finally hosted a native-born leader, Porfirio Diaz, who ruled for 30 years. Ironically, Diaz had the castle remodeled to look more European! Get a behind-the-scenes tour of this remarkable building that has played so many roles in Mexico's history - from battle site to executive mansion and now, finally, a museum. Trace its legacy with the curator of the museum, and see the marvelous collections that capture the history of the nation.
With extensive archival footage and interviews with experts on Mexican history, this is an illuminating look at MEXICO'S WHITE HOUSE.


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About This Item
Catalog: GLSTLCAPGOCOCK
About Saint Louis Crystal
Understated elegance meets modern sensibility in each piece of Saint Louis Crystal. Founded in 1586 in eastern France, Saint Louis is the oldest "cristallerie" in Europe.
Purveyors to French kings in the 18th century, Saint Louis Crystal achieved great heights when the rising French population demanded a suite of brilliant glasses to adorn each place at every elegant table. The table of today deserves no less.
Bold, beautiful, and elegant, Saint Louis creates glass that demands attention.
Customer Reviews


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Manual Installation
In certain circumstances there might be a problem with using the standard Browser Installation method described, but all is not lost. It is possible to install Joomla! in a more complex, but never-the-less straight-forward process provided it is completed in sequence.
Step 1 – Create and edit the configuration file
Open the local directory where you uncompressed the Joomla! Core distribution directories and files and copy the file configuration.php-dist.
Rename the copied file to configuration.php, and open it in your code editor.
Edit the following fields in particular, prior to saving the file in the joomla_root directory of the installation. The remaining fields can be edited through the Global Configuration screen of the Control Panel->Site Menus.
The following are the important variables to be amended before the software will operate properly:
var $sitename = 'your Web site name';
var $dbtype = 'mysql';
var $secret = 'FBVtggIk5lAzEU9H'; //Change this to a random mixture of upper and lower alphanumeric characters. This is an important security feature and should not be neglected.
It is not essential to enter the FTP data at this point as the information can be added within the Global Configuration screen once installation is completed.
var $ftp_host = '127.0.0.1'; //This is the default localhost address reference. Your Web host may have set this differently.
var $tmp_path = '/tmp'; //The absolute path to the tmp directory within the root directory of your Joomla! installation. This should not be confused with the same named directory of your Web server.
var $log_path = '/var/logs'; //The absolute path to your Web server log directory.
var $mailfrom = 'your e-mail address';
Other variable settings in the configuration.php can be altered via the Global Configuration screen in the Control Panel->Site Menu once installation has been completed.
Step 2 – Edit the SQL file
Open the directory installation->sql->mysql. You will be presented with the following files:
Open the file joomla.sql in your editor and edit the database table prefix. Use the Find and Replace command of your editor and enter #__ (hash double-underscore) in the Find field and jos_ in the Replace field and select Enter. Save the file ensuring this is done with UTF-8 NO BOM encoding only. This is extremely important for the operability of the installation. This file will create the table structure of your Joomla! Database.
If you want to add the Sample Data to your database you need to follow the same procedure with the sample_data.sql file, again ensuring it is saved with UTF-8 No BOM encoding only.
The BOM adds a line of code to the top of a data stream - much like a signature. Joomla! does not require this signature and accordingly you must always ensure that the editor you use does not add it. Windows Notepad for example, adds this code amongst other things and should always be avoided.
Step 3 – Upload the files to the Web server
Upload the Joomla! Core Distribution directories and files as previously described in the Web browser installation method, to the Web root directory or named sub-directory of your Web server, including the newly created configuration.php file, using an FTP client program or your Web hosts control panel if provided. If the installation is on your local computer you can simply copy or move the files to the Web server directory.
The Installation directory is not needed for a Manual Installation so you can delete it and reduce the upload time.
Step 4 – Create the database and import the joomla.sql data
Access your database server using your preferred MySQL control system, we are going to use PHPMyAdmin and create the database with the name you entered in the configuration.php file at Step 1 . If you are on a shared hosting, remote server you will probably have been given a specific Database name and do not therefore need to take this action.
Select the Import tab in PHPMyAdmin and then browse to the correct directory from the joomla_root/installation/sql/mysql directory and select the edited joomla.sql file. Click Go and the data is imported into the database to create the table structure of the installation. Replace joomla_root/installation with the correct path to the file on your local disk.
After the data is successfully installed you will notice that the Tables are now displayed in the left hand pane of the PHPMyAdmin interface.
Congratulations, you have now successfully manually created your Joomla! Web site. To verify this open your browser and enter the address (in our demonstration examples' case) localhost/joomla (replace localhost/joomla with the full URL if the installation is on a remote server) and you will see your new Web site, although it will look pretty bare. You will not be able to access the site to log in and the Administrator Back-end will not be accessible as you do not yet have an admin user.
By default Joomla! creates the Main Menu with the associated Home Menu Item, but that is all that is available. Proceed to the next Step to Create an administrator User account Step 5
Step 5 – Create the primary administrator user account
In order to create the first administrator user you must enter the following Query into the database using the MySQL administration panel (or command line). This will set the initial username as admin and the password as admin.
You must edit this password immediately you complete the installation particularly on a public/live Web site otherwise your whole Web site will be vulnerable to anyone who guesses the password.
INSERT INTO `jos_users` VALUES (62, 'Administrator', 'admin', 'email@example.com', '21232f297a57a5a743894a0e4a801fc3', 'Super Administrator', 0, 1, 25, '2005-09-28 00:00:00', '2005-09-28 00:00:00', '', '');
Use the data in the code box above to create an Administrator account by Running an SQL Query within the PHPMyAdmin interface.
Select the SQL tab of PHPMyAdmin and enter the code in the Query window. When ready click the Go button. After a few seconds you should receive a confirmation that the query was successful as follows:
If all goes according to plan you will now be able to access the Administrator Back-end of your Joomla! Web site.
Enter localhost/yoursitename/administrator into the address box of your browser (replace localhost/yoursitename/ with the full URL if the installation is on a remote server), and the following screen will be displayed:
Enter the username admin and the password admin and click the Login button.
You wil be presented with a rather plain view of the Control Panel:
Your first task must be to edit the User admin. Open the User Manager by clicking the Quick Icon on the Control Panel.
This will open the User Manager:
Click on the Administrator name and edit the details to your own preferences paying particular attention to the password and the e-mail address.
You can select and change any of the other details as you wish to at this stage, but you probably could do with a cup of tea (or something stronger!).
Congratulations, you now have access to your basic, clean installation of Joomla!.
If this is the first time you have used Joomla! and want to see how it all could look with a bit of effort you will want to install the sample data. Proceed to Step 6 - Install Sample Data .
If, however, you are now satisfied with what you have created and wish to develop the site yourself proceed to Step 7 – Finish
Step 6 – Import the sample_data.sql data (optional)
If you require the sample data to be installed to the database you must complete a further Import process. Select the Import tab in the PHPMyAdmin interface and browse to the renamed installation directory and select the sample_data.sql file - that you edited with the correct table prefix in Step 2 - in the sql->mysql directory.
Once the file is selected from the browser click Go.
If all goes according to plan you will receive a confirmation message.
When you next Login to the Administrator Back-end (or refresh your browser if already there) you will now see the Back-end has been fully populated by the Sample Data.
It is now advisable to scout around the functions of the Control Panel and see what everything can do and get used to the Joomla! way of doing things.
The Front-end display also looks considerably healthier with the Sample Data installed. Spend some time navigating around and getting a feel for Joomla!
You can Login to the Front-end using the same username and password as you do for the Back-end. A more secure alternative is to have a separate username and password for Front-end access.
To complete the installation proceed to Step 7 – Delete the installation directory.
Step 7 –Finish
Delete the installation directory
If you did not delete the Installation directory at Step 3 before uploading the core package to the server you need to do so now.
It is essential that the installation directory is removed as soon as you have completed the installation. Failure to do so will leave a significant security risk for your Web site. As you have already found, unlike the browser installation you are able to access the site without taking this step and the consequences could be catastrophic further down the time line!
Well, that is it all finished. We hope you enjoy using Joomla! and invite you to become an active part of the ever-expanding Community that makes Joomla! so special.
If you have been helped by this guide, let others know about it. If you have any comments or suggestions to make on the content or coverage that we provide, please visit the User Documentation forums.
If you would like to assist in the preparation of additional documentation for Joomla! please let us know, again on the forums. We are always on the look-out for new contributors.
|Last Updated ( Wednesday, 31 October 2007 )


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Finden & Hales is a teamwear and sportswear brand for men, ladies and kids. Workwear Express stock a big range of Finden & Hales, including T-shirts, shorts, training jackets, track pants and much more. For more information, please call us on Freephone 0800 028 5867 or contact us.
FREE NEXT DAY DELIVERY if ordered before 6pm.
NO MINIMUM ORDER - Click here to see more Free Next Day Delivery brands.


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This is the watch that derives its unerring accuracy from an atomic master clock that neither gains nor loses a second in 80 million years. The watch automatically calibrates itself up to six times a day via a radio signal from the U.S. Atomic Clock in Fort Collins, CO, ensuring that its luminescent hands and LED lit digital panel display the time precisely. The watch automatically adjusts itself for daylight saving, and when traveling between time zones, the touch of a button displays the local time. It includes a calendar, an integrated stopwatch, and can be set to sound three daily alarms or to chime on the hour. A rechargeable battery stores solar energy collected by a photovoltaic cell in the watch's face, providing up to five months of use from a full charge. Water resistant down to 300'. With a stainless steel bezel and adjustable 3/4"-wide black rubber strap that fits wrists 6" to 8". Watch case 2 1/8" L x 1 3/4" W x 1/2" D. (3 1/2 oz.)
Lifetime Guarantee
The Always Accurate Watch (Black Strap) comes with The Hammacher Schlemmer Lifetime Guarantee at no additional charge. If this product ever disappoints you, for any reason, you may return your Hammacher Schlemmer purchase for exchange, credit, or refund.Should you have any questions, we are available 24 hours a day, seven days a week. Please call 1-800-321-1484 to speak with a product specialist or email us at firstname.lastname@example.com to receive a response within one hour.
May we recommend:
(based on 14 reviews)
Ratings Distribution
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Reviewed by 14 customers
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(4 of 4 customers found this review helpful)
By Weather Wizard
from Barrow, AK.
When I took the watch out of the box, it immediately adjusted the time for the Arctic. It was mentioned it would not by others, But this watch works great. I have other clocks that use similar technology, they have problems keeping the correct timezone. This watch does not. This watch stays on time at the top of the world.
Bottom Line Yes, I would recommend this to a friend
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(3 of 3 customers found this review helpful)
Recommended! Just Excellent!
By GTR Man
from Ontario, Canada
This is my everyday wristwatch. I was sold on its claims of accuracy, nor does the description lie.Even after I got carried away playing with the buttons -- I REALLY screwed up the date and time -- it simply took over and reset itself to the correct date and time overnight. It's definitely worth having; a watch which DELIBERATELY presents correct time -- imagine that!If I had any complaint at all, I question the unnecessarily demarcated bezel. But I suppose it does add to the aesthetic.
Love the Watch!
By Pom Mom
from Huntsville, AL
Hubby's Christmas present. He loves the watch, but had to take it to a jeweler to get the settings correct; even the jeweler didn't know exactly how he did it (was given the booklet, too). Other than that, he just loves the watch. Looks great, and keeps perfect time.
(3 of 4 customers found this review helpful)
Cool watch, but too thick
By Mary
from Austin, TX
This watch is very cool, it does what is advertised, and I could follow the instructions for the various functions without difficulty. However, I'm a woman, and it's a men's watch. I ordered it because I have not found a woman's watch like it, and it's just what I wanted. It is just too thick for me to wear on my wrist without digging into my hand - but again, it's meant for a man. If they would just make one about half the size for a woman...
(2 of 2 customers found this review helpful)
hard to find atomic watch
By encyclopedia
from washington state
looks good and works well.
A very good product
By Jimmy A.
from Brownstown, Michigan
Automatically charges in any light, is a plus.
The always accurate watch
By Dawn the bus driver
from Toronto, Canada
I am a city bus driver. The dual time is very useful. The 24 hr time for work and the regular time with the hands make it easy to fill out forms fast or answer questions about bus times. I am a woman and would have appreciated a slightly smaller watch.
I definitly would buy this product again
By Diane
from Zephyrhills, FL
My husband had a similar watch but it finally died. He had bought it in France back in 2000. He loves the merchandise in your catalog and I knew he needed a replacement. Worked out Perfectly. It was for his birthday so I could not respond to you email of 8/19/13 until I gave it to him on 9/3/13. He loves the watch
Excellent watch
By Kalissa D
from Houston, TX
I bought this watch for my boyfriend and it suits his daily needs perfectly. He has not worn a watch in many years due to his allergies to cheap metal. We were pleased to note he did not get any skin rashes from the metal contacting his skin and he is now wearing it every day. He loves the many functions of the watch (some which are not listed in the description), the fact that it is waterproof (and black), and the solar charging feature. It has been 2 weeks and so far he is feeling satisfied with the watch.
I would buy these products again
By Sly J
from Signal Mountain, TN
Instructions clear and straight forward, easy to use once instructions were read. Performs as it is supposed to and does everything accurately. Gave it to my son as a gif and he loves it.
COPYRIGHT © 2014 HAMMACHER SCHLEMMER & COMPANY, INC. ALL RIGHTS RESERVED. W102HAMMACHER SCHLEMMER • 147 E. 57th ST • NEW YORK, NY • 10022 • 1-800-_321-1484


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South African antiriot Police clear rocks off the N1 National Road... News Photo 159169606Agriculture,Broke,Cape Town,Clear,Conflict,Crisis,De Doorns,Farm,Horizontal,Labor,N1 National Road,Occupation,Riot Police,Rock,Small,South Africa,South African,Strike - Industrial ActionPhotographer RODGER BOSCHCollection: AFP 2013 AFPSouth African anti-riot Police clear rocks off the N1 National Road after clashes broke out on January 9, 2013 striking farm workers in De Doorns, a small farming town about 140km north of Cape Town, South Africa. Workers on fruit farms have downed tools, demanding a wage hike from 69 rand ($8) to 150 rand ($17.50) a day. The protesters also occupied part of the country's major N1 highway, forcing dozens of police officers and two armoured vehicles to move down the road, pushing the protesters back from the town entrance. AFP PHOTO / RODGER BOSCH (Photo credit should read RODGER BOSCH/AFP/Getty Images)


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Select Your System B-Pure B-Pure (Half Size) Bantam Deionizer Easypure E-Pure Hose Nipple Nanopure TII Reverse Osmosis (RO) Nanopure Infinity Nanopure Quad Style Nanopure II (Old)
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Moderator: Mod Squad
Whatis6times9 wrote:Wait I thought another studio was doing the new Batman Arkham game.
Also, now everyone can see why I dislike Jersey.
Hiryu wrote:Wasn't Black Mask on the second one?
I've only just reached Ra's Al Ghul.
Arkham Origins, in the making.Love.Dreamer wrote:There is a new arkham?
Hiryu wrote:Why does that phase you?
You'd think that after all the shit you've probably seen on the net, that wouldn't even bother you.Warbear wrote:...because that is fucking disgusting.Hiryu wrote:Why does that phase you?
it's not the worst thing on earth, but if you peel off a bloody plaster and you just leave it sitting on a surface where people eat: you are a disgusting and slovenly individual.Hiryu wrote:But it's just a freakin' band-aid. But this might just be me, I saw a lot of those everywhere when I was younger.
Warbear wrote:You know what's great? Having your roommates leave their dishes out for so long that they start to rot and crust and you have to do three loads of dishes (none of which are yours) because you'd rather not die by mold poisoning.
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