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Refused To Be Accountable
Posted by
WILES BARRE, PENNSYLVANIA -- I have been a good customer of Walmart, since I moved into the Wilkes Barre area. April 13, 2011: I bought new tires and had them installed on my 1998 Volvo at the Walmart Wilkes Barre Supercenter. There were no other cars being serviced at the time. I left my car in front of the service bay and handed the key to the serviceman at the counter. When I returned to pick up my car, I was told the key was stuck in the ignition lock and couldn't be removed. I tried everything I could think of to get the key out but it was absolutely stuck. The servicemen (2) trying to figure out what they'd done and to get the key out said "this is beyond their skill level and training". I was told to get a written estimate from a Volvo dealer for the repairs. The problem for me was not only having my key stuck in the ignition; that in turn caused the car security to disable the locking system, because the key was still in the car. I had a car that couldn't be locked with the key in the ignition. It was an invitation to being stolen by anyone. I couldn't use the car unless I was prepared to leave it completely unprotected and ready to drive.
When I tried to reach any of the managers I was told I should contact two days later, no one would speak to me (telephoned all day and was left on hold). When I finally got to speak to someone, the final word was the Assistant Manager would telephone me. I never received a call from that manager. I went online and wrote an email to Walmart, which I believe was sent to the Wilkes Barre store customer service department. I got a telephone call that day from "Frank" who listened to the story and said he would file a claim for me. I was contacted by Claims Management (CMI, a wholly owned company of Walmart to handle claims) representative who asked many questions and said he would get back to me.
When CMI finally called me back a week later, "Joe" denied responsibility and required that I get the Volvo dealer to write a finding that Walmart had been negligent and caused the damage to the ignition cylinder where the key was stuck and not just ordinary wear and age. I asked if Joe had taken his car in for service and was returned a car that was disabled and unable for use that he would think it was the car's fault for being worn and old? He denied the claim.
I think Walmart refused to be accountable for the acts of its employees. There is no other conclusion to the facts, unless you believe it was the car's fault.
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MDSasquatch on 04/22/2011:
Let the judge sort it out - SMALL CLAIMS
yoke on 04/22/2011:
This is typical Walmart behavior. Never take responsibility when they are wrong.
Anonymous on 04/22/2011:
That sucks man. Did the Volvo dealer determine the key cylinder broke due to negligence? Can you appeal the claim?
Good luck and good review!
Anonymous on 04/22/2011:
The key might have gotten stuck without it being the employees fault but since it was in their possession they should pay for the removal/repair.
As cars get older moving parts like ignitions do weird things.
good luck to the OP.
Anonymous on 04/22/2011:
Great review - I agree with yoke, typical Walmart reaction. An ethical company would have proactively contacted Volvo on your behalf to try to resolve it, and if they were still unable to remove the key, proactively paid someone who did have that skill level and training to have it done for you.
Good luck getting this resolved and I wouldn't hesitate to take them to small claims if you need to.
trmn8r on 04/22/2011:
I hate to suggest this, but the most common problem with a 1998 Volvo (I have one) key not being able to be removed is the transmission interlock. The button on the shifter becomes "sticky", and doesn't release when you put it in Park. You can turn the key almost to Off, but not all the way. You press in on the front bottom of the button to unstick it.
It is possible that they damaged the interlock or the linkage to the ignition by forcing it, I guess.
Anonymous on 04/22/2011:
They were working on the tires. I cannot think of what they would have done with the key other than insert it. It is an older car and things go wrong with them at any time. It may have been the next time YOU put the key in the ignition that the ignition sucked it in. If they were working on the ignition and broke it, that's one thing but I can't really see pinning this one on them.
BTW - my dad had a pet peeve about keys. Your car key should be on a lightweight ring with one or two other keys on it. If you have a bowling ball on your keychain and 50 other keys, remove them. It isn't good for the ignition.
Anonymous on 04/22/2011:
MD has the right idea! And it does sound like a typical Walmart reaction, as others already pointed out.
MRM on 04/22/2011:
Trm, mine does that as well on my 1988 Jeep Cherokee. I have to push the shift lever all the way to remove the key.
MRM on 04/22/2011:
Blue, your right on point about too many keys hanging from the ignition. I've read that somewhere.
trmn8r on 04/22/2011:
MRM - it isn't just pushing the lever all the way to Park. The deceptive part is the button also has to be "up". Most people wouldn't check this.
The plastics on the '98-00 Volvos were cheapened relative to earlier models. This manifests itself throughout the car. Everything from how the dash mounts to the firewall (mount points can fracture) to the finish on buttons to things like the shift button/knob interface. It is frustrating - I had a '95 that was great, and I also have an '05 which is great.
yoke on 04/22/2011:
Walmart is responsible for what happened. I've watched enough Judge Judy to know that, lol. The vehicle was in their possession when the problem happened. They will have to prove that they knew of the problem when they accepted the car in order to prove they did nothing wrong. When the OP dropped the car off they handed walmart the keys, which means the ignition worked fine then. It was when walmart attempted to get the key out it did not work. Who is to say the walmart employee did not do something wrong.
Sad thing is walmart is lawyered up and will win if it is brought to Small Claims Court
madconsumer on 04/22/2011:
great review.
very helpful.
Ytropious on 04/22/2011:
You will have to prove that Walmart was actually negligent, and not just in the wrong place at the wrong time when the part decided to fail. Trust me OP, I've been there. My car broke down the next time I drove it after an oil change. My engine was toast and at that point there was no way to prove that the company was negligent. I just let it go.
redmx3racer on 04/23/2011:
Sounds to me like a coincidence. 13 years of use can weaken components. They were not working on your ignition-they just started the car to drive it in the shop. It would be one thing if they messed up something they were working on-scratched your rims, broke a wheel stud etc.
ChuhBaca on 04/26/2011:
I say get the estimate and the determination that Wal-Mart caused the problem. Take that to Wal-Mart and let them know that if they don't make it right, that you're going to contact the media. I doubt such a large company would "lawyer up" for small claims, but the thing about a story in the news; it can't be "un" communicated. If you can get the media to do run anything, it will be very powerful.
If not, then small claims court. Lawyers aren't mechanics and a written statement is a strong case.
Anonymous on 04/26/2011:
When you bought the tires and had them mounted they had you sign paperwork. Is there anything in the print somewhere that says they are not held responsible for anything that may occur as a result of their service?
trmn8r on 04/26/2011:
That's an interesting point ript. I'd also reiterate that when the OP suggested it could be the car's fault, it may be. My 1998 Volvo (same as the OP) has a button on the shift handle down on the tunnel that sticks. When it does, you can't turn the key all the way to off or remove it. The first time it happened, I assumed something was wrong in the column.
I am hoping the OP returns and updates us on the situation.
myexperiences on 04/29/2011:
People need to remember that someone is always trying to get over on big companies like Walmart on a regular basis.
That being said, per this individual's own statement, Walmart asked that he get something in writing from Volvo stating this problem was due to Walmart's negligence and not just age and wear. SO, GET IT!???
If Volvo said it was Walmart's fault AND THEN Walmart denied claim, you have a complaint. If you can't be bothered, how does anyone, including yourself, know it's Walmart's fault??? It's a 13yo car. Volvo could look at the lock cylinder and say to you 'wow, surprised that didn't happen long ago, look at how all these pins are worn down.'
So basically, Walmart said get us an expert opinion, you didn't, and you expect them to blindly pay you.
Siscokid on 04/29/2011:
Look I am a technician and people are always trying to stick it to the techs when they know good and well they have been having this problem for some time, I find it quite convenient that the key stuck this one and only time to point it would not come out, this OP knew they had a problem in the past and just wants someone else to pay for normal repairs...You cannot expect a tech to rebuild your entire vehicle when things happen while at there shop, I can't tell you how many times I have been accused of sabotaging someones veh, I have had customers swear since I replaced the window motor that now there seat doesn't work right even though it was just a worn out seat that was not touched by me or anyone else except to set in. I was once accused of causing a customers water pump to start leaking after installing brakes on the vehicle, that's what people that don't want to pay for their own repairs yell all the time.
love them bassets on 05/02/2011:
How old is your car and your saying Wal-Mart did it. At this age, you could slam your door and your window could fall off the track. Anyway, Wal-Mart is for make-up, prescriptions, flowers, etc., but to take your car to Wal-Mart for any kind of automobile work makes me think of the saying: "You only get what you pay for"!! Are you sure the tires are on correctly? What kind of car mechanic works at Wal-Mart? Sorry, but it's true. If he/she were really good, don't you think they would be working for a car dealership or a better class automobile repair business, but Wal-Mart to get your car repaired, even for tires, is asking for trouble. I love Wal-Mart. I shop there every chance I get, but not for work on my car. With driving at speeds at sometimes 65 MPH, you want to be sure your tires are going to stay on. Get the paperwork from the dealership that Wal-Mart did something to cause the key to stick and then you won't have a problem. In my past experiences with Wal-Mart, they require paperwork, but they will follow through on the complaint and will do the right thing. I have found them to be honest and consumer oriented. Get the paperwork and move on from there.
roy on 06/01/2011:
yea they changed my tires dented two cracked one and said it was my fault that I must have hit apot hole , wht a joke they are I'm sueing them and they won't let me review the tape of the moter bay !!!!!!!!!!!!!!!!!!!!!
SAM on 07/17/2011:
Volvo has a reputation for ignition key problems. It is not likely WalMarts actions that led to this problem. They did not choose to purchase a car with these known problems.
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Do not buy tires at Walmart
Posted by
RENO, NEVADA -- Letter sent to Walmart:
On December 23 my son purchased 2 Goodyear tires from your Walmart store (Scott Yoder, Manager). These tires were placed on the rear of his 4x4 Isuzu Rodeo.
On March 16th he was driving in the Truckee CA area on Hwy 80 and felt a sudden bump in the rear of his car.
He attempted to pull over right away and luckily there was a turn out for him to stop in. He got out of his car and the entire rear tire was shredded. The tread was literally off the rim of the tire.
AAA came out and put his spare on so he was able to safely drive home.
On April 1st (he was working previously and unable to bring the tire in earlier) we brought the tire into the Walmart where we purchased it and were immediately brushed off by the tech. He looked at the tire (did not even attempt to pull the tire out of my sonâs car so he could see the whole thing) and made a snap decision that my son must have driven on a flat tire and that is why the tread came off. Of course his first question was âdid you buy the hazard warranty?â As soon as we said no, the attitude changed and he just shrugged and walked away. We then requested to see the tire shop manager, who like the tech, did not even attempt to remove the tire from the back of the car to see it in its entirety. He took 2 seconds to say âno, we wonât give you a new tireâ When asked whether this should be covered under the manufactures warranty since the tire was only 3 months old, he brushed us off. Apparently the 25 year old tire manager has enough expertise to be able to just barely look at a tire and determine that it couldnât possibly be a defective tire.
He told us that my son must have run over something to make it do that. We inspected the tire ourselves and there is NO hole in the circumference of the tire, so basically, according to the manager, something hit the rear tire at a horizontal angle (while my son was driving) which caused the rupture of the tire. Really? I donât know about you, but I have been driving for many years and have actually had to drive on a flat tire for a while, and never, ever has a tire done that. I have never seen a tire do that and have never heard of a tire doing that.
The manager just kept saying âyou didnât buy the hazard warranty so we canât help youâ We donât recall being asked about the hazard warranty when we purchased the tire, however, according to the manager, who apparently is privy to all conversations between sales reps and customers, that we were offered the hazard warranty. REGARDLESS, with or without the hazard warranty, this tire should be covered under the manufactures warranty.
We then asked to speak to the store manager, who we were told, was on vacation. After many times of prompting, the tire manager offered to get an assistant manager.
When the assistant manager Ysela (?) walked up, her demeanor was hostile. She in no way shape or form wanted to help us and acted put out that she even had to look at the tire.
We showed her the tire, and apparently she is also a tire expert, because without even touching it or attempting to remove it from the car to have it actually looked at, she said âno, we will not help you. You need to call 1-800-Walmartâ I asked her again and again about the manufactures warranty because it was such a new tire and she brushed my question off. I can tell you by this time, our level of frustration was high. My son was extremely upset due to the way we were being treated. We were able to get another manager, Margo, to come out and once again, look at the tire but in no way attempted to get the tire removed to do a detailed inspection.
Time and time again we referenced the back of the work order that talks about Walmartâs pledge to the customer. (see the back of your work order!) . Margo apparently had never read the verbiage on the back and even though we asked about that, we were brushed offâ¦.again. At no time did anyone answer our question about the manufactures warranty.
Why did no one even offer to provide us with the information so we could go to the manufacturer?
After Margoâs âinspectionâ of the tire we were told that the best they could do was give us 25% off a new tire.
I am adamant that this tire was defective. All I had to do when I got home was Google âGoodyear tire recallâ and low and behold as of November, Goodyear has been silently recalling tires due to injuries and deaths caused by âTREAD COMING OFF THE TIREâ.
I would hope that your tire technicians would be up to date on tire recalls and not just assume that every tire that comes in with the tread off is due to road conditions.
Our family spends on average $1000 a month at Walmart. I am not just saying that, we really do. We love Walmart, we have always have had good experiences. I have family members who work for Walmart. I am very disappointed in the level of contempt that the employees of the tire department and the managerial staff treated us with. I personally have been in the customer service industry for over 25 years and I know what good customer service is and I absolutely will not tolerate poor customer service.
I want a resolution to this matter. I am not the type of person who complains, but I sincerely believe that the staff was rude, not helpful in any way and just wanted to get rid of us.
I am prepared to take this to the next level if need be, I will not give until we are given a refund for this tire. As you can guess, our level of confidence with Goodyear tires and Walmart at this time is low.
I expect a prompt response to this inquiry or as stated above, I will take necessary measures to ensure satisfaction.
*At no time was the tire removed to be inspected. The techs and the tire manager âpoked itâ a few times to come up with their diagnosis
*Goodyear tires have been recalling tires due to the tread coming off the tires. I would like to think that Walmart wouldnât be selling recalled tires and I would assume that their tire techs would be aware of such defects in Goodyear tires and wouldnât just make a snap judgment without inspecting the tire in its entirety!
It is now in the claims department and I was just told that our claim will be denied because we don't have the tire for them to inspect...really? Walmart had 4 opportunites to pull out the tire and inspect it and they did not. Next step...attorney!!
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azRider on 05/28/2011:
so did you call the 800 number? did you call Goodyear? the local people at Walmart may not have the ability to do anything, but the people at Goodyear or corp. might. this is why I never buy anything major from Walmart like PC, Tires, TV, etc. most of the time they are either special low end products or they are discontinued items of low quality. I'll buy dog food there, and I'll buy a bag a chips. but never big ticket items. call the numbers and be sure to contact Goodyear!
TheRealTruthTeller on 05/28/2011:
hmm Interesting
Anonymous on 05/28/2011:
If the tire is indeed one that has been recalled, any attorney in the phone book will have a field day with this one. I truly hope you come back to this site someday, and give us an update. Best of luck, and great review!
ticia232 on 05/28/2011:
OP, Just because in your driving experience it has never happened to you does not mean that it has never happened.
I only say that because I remember being in the car driving to Canada when the same situation happened to my father. He hit something on the road and it tore off the tread and a piece of shrapnel from whatever he drove over popped the tire.
But I will agree that if you did NOT buy the insurance from Wal-Mart then you have to call the manufacturer. I do not know any store that will just give you another one of anything for free because the manufacturer insured it.
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Why I will NEVER shop Walmart again!!!!
Posted by
NORTH EAST, MARYLAND -- Why I will NEVER shop at Walmart again!!!!!
I went onto Walmart.com to order four new tires for my Jeep. I entered my Jeep info and the standard tire size and an optional factory size were both given to me. Since the optional size was about the same size and over $20 cheaper per tire I ordered the optional size. The total was $474 and I had to shipped to the New Castle DE store. The order was placed on Oct 30th. Everyday I checked the status of the order and it always said "being processed". Finally on Nov 7 I click on the "track package" link and I notice the item was delivered to the store and signed for by Tvornes. I call the store and after trying for over 2 hours because no one would pick up the phone a very rude lady told me she couldn't help me because Site to Store wasn't open yet and then she hung up on me. I then called the customer service # and spke with someone would all she could do was tell me the tires were there and I could pick them up, I asked about why I never received any emails, as promised by Walmart, to let me know the tires were in? It had been 4 days since the tires were received in store. She told me "I don't know what to tell you". Funny, as soon as I hang up within ten minutes I start to receive a bunch of emails from Walmart telling me my tires are in. At this point I know there is no way I will trust the New Castle store to install my tires so I call the North East MD store and explain the situation to the auto dept. I am told no problem, bring them in with the proof of purchase and we can install them. I bring them in on Saturday, Nov 17 and then am told that they will not install the tires because they are not the size that is on my Jeep currently. I ask where on Walmart.com does it tell me that. Or when I called and spoke with the auto dept no one told me that? I was told go talkto customer service, can't help you. SO I go up fron to customer service and again, I want to know WHY Walmart.com will allow me to purchase tires for my Jeep but won't install them? If Walmart will only install same size tires then Walmart should have a HUGE disclaimers explaining as such. Customer service then told me that my only option was to buy the other tires and pay the $20/tire difference. I told customer service I will not pay for their mistake and return the tires. After waiting 10 min for a return, the woman starts saying they can't return the tires. I told her no way, they were just picked up from Walmart on Nov 11 and there is no way that is past when I can return them. Eventually they end up returning the tires as general merchandise so I can get a full refund. This whole situation proves how little Walmart cares about customer service and they simply want the quick buck. It was nothing but problems from the moment I ordered these tires. Trust me, I will never set foot in another Walmart again! I also will make sure to let everyone I know about the appalling way I was treated when it is without a doubt Walmart's fault!
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FoDaddy19 on 11/19/2012:
" I want to know WHY Walmart.com will allow me to purchase tires for my Jeep but won't install them?"
Because they'll sell you the tires, they don't know what you're going to do with them, and they don't much care either. However when it comes to mounting them, then there's some liability on their end involved.
It should also be pointed out that on many cars and trucks when you opt for the larger tires, you also get larger/wider wheels from the factory to accommodate those larger tires, sometimes the wider optional tires cannot be safely mounted to the narrower standard wheels.
As a rule I generally would recommend against buying tires from Wal-Mart as they tend to offer tires that are exclusive to Wal-Mart/Sam's Club. These tires are brands you'd recognize. But are models that only Walmart/Sam's sells. They are obviously built to a price and do not carry a manufacturer's warranty, their warranty is through Walmart only. That should tell you something right there.
trmn8r on 11/20/2012:
The policy that you describe is standard at WallsMart - optional tire sizes may reflect different rims and even differences in suspension.
They probably don't like to accept tire returns for obvious reasons - they have to return them to where they came from. Since you ordered something that at least was shown as optional, they probably caved and made an exception. Lesson learned.
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Customer service does NOT exist
Posted by
PLACERVILLE, CALIFORNIA -- On 8/23/11, I took my Dodge Ram 3500 4x4 (dually) to the Placerville, ca. Wal-Mart tire center. I needed 6 new tires installed, but they had only 5 in stock. Since one of my front tires was damaged and leaking air, we decided to install two new front tires and I would come back for the rear four to be installed once the got another tire in.
I also wanted new steel valve stems, but Wal-Mart doesn't carry them. The employee suggested I go get purchase them at a local parts store and then return - at which time they would write up my order and get my tires (and stems) installed.
I did just that - only upon returning to Wal-Mart, there were no employees in the tire dept. I waited, at the service desk, and watched several service workers walk in and out, never even acknowledging my presence. A Dept manager, from the sporting goods dept, walked past enroute to the service bays, where I watched her having a conversation with one of the female service personnel. When she came back through, on her way back to the sporting goods area, once again she, nor anyone else, ever acknowledged me standing there waiting to be helped.
Where I was standing required any employee passing by to come within three feet of me. After about 10-15 minutes of this treatment, I turned to another customer, who had also been waiting to be helped, "I guess they don't want my money" and I walked out.
After reconsidering, I returned to the same tire center on 8/26/11. There were different employees assisting customers and I felt better this time about my chances of getting the tires I needed.
They took down all the information about my truck, wrote up the work order, took my keys and I settled in for the minimum two hour wait. There were four customers ahead of me with tire installs, so I had been informed it would be at least two hours to complete mine.
As before, they still did not have 6 of the tires I needed, so they were going to install the front two at this time.
I was in the service area waiting, as I had informed them I would be, as I had no way to drop off my truck. I had to wait for it.
I'd bee there for over an hour, when my wife called my cell phone and informed me that (name deleted) from Wal-Mart had called my home phone to tell me "something" about not being able to install my tires. She didn't understand what exactly he was talking about and she couldn't figure out why he didn't just talk to my face-to-face, since I was there waiting for my vehicle to be completed.
I approached him and asked what the problem was. He informed me that it was "policy" that they could not install two tires if the tread was too low on the remaining tires. I reminded him that I hadn't come in for only two tires - I wanted SIX tires installed and was going to return when they had the rest of the tires.
I understand a policy regarding low tread on remaining tires and I have no issue with that. It's a matter of liability in this day and age.
However, when I pointed out that I WANTED all six tires, but they didn't have all six in stock, he made a statement that just about sent me over the edge . . . once again he claimed it was "policy" that they don't do duallies . . . "because they don't have the tools to work on them"!
That's just about the dumbest thing he could have said to me. I've been working on cars, pickups, and even heavy trucks, most of my life. My Dodge pickup rear dual wheels require the same exact tools, for removal and replacement, as any single rear wheel pickup. It takes the same size lug socket, it takes same impact wrench or hand tool, and it doesn't take any special training, certification, or specialized knowledge to R& R the rear wheels from a dually pickup.
IF, and it's a BIG if, Wal-Mart's "policy" is to NOT work on dually pickups . . . why didn't ANYONE else know about it and bother to mention it on, oh, say the 23rd when I first came in for the estimate??? OR, why didn't ANYONE think to mention it when I brought the truck in TODAY??? Why did I have to sit there waiting, for a truck that was NEVER going to be worked on, for over a GD hour????????????????????????
Needless to say - Wal-Mart will NEVER, EVER work on any of my vehicles again (and I have purchased tires and oil changes from them many times in the past.)
I drove directly to Les Schwab where I purchased 6 new tires and a front end alignment. I hope Wal-Mart enjoys losing a $1200.00 sale, not to mention any repeat purchases from me, and causing me to spend an extra $500.00 at a competitor.
I hope this complaint finds its way to the Placerville store management. They need to know how poor their customer service is.
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Skye on 08/26/2011:
With Walmart, the cheap comes out expensive.
Good review.
Walmart is the LAST place I would shop or take my vehicle to for anything.
At Your Service on 08/26/2011:
I couldn't agree with Skye more. I can't see anyone that cares about their vehicle taking it to
trmn8r on 08/27/2011:
When it comes to tires, I go to tire specialists. I wouldn't let WalMart "associates" check the air in my tire, let alone work on one.
While your experience highlights the poor customer servive one can expect at WalMart, I must say it does not surprise me.
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Bad experience at the Walmart Service Center
Posted by
STERLING HEIGHTS, MICHIGAN -- I had to go to Walmart to get 2 new tires for my son on Dec 8. He had a flat and he was at work, so I thought I would help him out. We called AAA and he put on a donut tire and tired putting air in another tire. All the tire shops are closed on Sundays in Detroit. I went to the Walmart on Van Dyke in Sterling Heights, MI. I bought 2 new tires. They didn't have the Viva 1 so they gave me the Viva 2. It was supposed to be for the Viva 1 price. My wait was supposed to be for 1 1/2 hrs. There was 2 other women before me. So we all went inside the store either looking around or shopping. In my case, shopping. My 1 1/2 hrs went by and the other 2 ladies were done. They told me my tires were the wrong size so they had to rewrite my order. The guy who took my order wrote me up for size 15 when I needed 14's. When he took my order, all he did was complain how his shoulder was hurting. He went to lunch. They discovered he wrote me up for the wrong size. That's when the lady said they didn't have the Viva 1 so they gave me Viva 2. It was her turn to go to lunch along with the other lady who was helping me. Now I have been there 3 hrs. When it was time for me to check out, the guy who messed up everything in the first place tried charging me some outrageous price. I said no that wasn't what the other lady said the price would be. He went and got his manager which he told him I didn't agree to the price. He looked at it and said he couldn't do anything because it was at roll out price. I was disguised by the way he talked to me and the way I was treated, I ended up having to pay the price. The guy that waited on me was waiting on another customer and said he would have to wait 1 1/2 hrs. I said more like 3, 4. He looked at my ticket and laughed and said I wasn't there an hr, even though he knew I was there over 3 hrs, and that's because they had to rewrite my order. The only reason I went there was because there wasn't anything else open and I liked Walmart, until this happened.
The following Friday, Dec 13, I went to Discount Tires in Southfield, MI and got 2 more tires for the front. Those guys there was very nice. They offer you coffee and bottled water while you wait in their comfortable chairs. Your loss Walmart!!
If I can help it, I will never go to the Walmart Service Center on Van Dyke in Sterling Heights, MI again. They really need to learn how to treat their customers.
I don't understand why they don't tell you what your bill is up front before you even get the work done. They just give you a ticket and you come back and have to pay whatever they write up. To me that is bad business Walmart!
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clutzycook on 12/28/2013:
I would drive on my rims before getting tires at Walmart
nikalseyn on 12/28/2013:
First of all, the name-brand tires you get at WalMart are not the same as the same name-brand tires you get at a regular tire store or a dealer---they are made to WalMart's specs and are cheaply made, don't last as long and who knows what damage the people at WalMart will due to your car in their attempts to mount the tires. I simply would not trust them at all. But, that's what you get when you go to WalMart. In your case, not out of any desire, but because it was a Sunday. By the way---in my area of the same state as you, Firestone is open on Sunday. Next time you see a Firestone store in your area, stop in and check to see if they also are open on Sundays. Good to know if ever needed. As for Discount Tires---they are OK and I agree with how nice most of them are.
bruce2954 on 02/07/2014:
They haven't made Viva 1 tires in years, so I don't understand why they would give you the same price as the Viva 1 used to be.
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Walmart Mechanic Ruined the Inside of My Car
Posted by
LINDON, UTAH -- I had a slow leak in my tire and every place around was closed so I tried Walmart and they were the only place open so I decided to get the flat fixed there.
I asked the man working if he would fix my tire and he said sure and that he would call me when it was finished so I could go shop around while I waited. I handed him the keys and then went to go get some shopping done, then after about an hour and still no call (and this should have taken 30 minutes tops honestly)
I finally went to see what was up and the guy did he just forgot to write down my number (you couldn't just page me? I was in that exact building -_-) and so then I asked if everything went well and if I was OK to take my car home. He then proceeded to tell me how he couldn't replace it because the car was too low and he couldn't get a jack under it, (honestly I could see that being realistic because my car sits extremely low but THEY SELL LOW PROFILE JACKS THAT WOULD FIT IN THE STORE) and so I sighed and said that was alright and asked for my keys but then while he was getting them he started telling me about how he heard my car going when he tried driving it up a ramp to get the tire up but it was grinding on the bottom of my car so he said he tried a few times to see if going faster would help him clear it but he said the sound was only worse each time.
Why the hell wouldn't you stop after the first time my car is scraping all of its weight across the bottom!? I didn't say anything and just rolled my eyes and groaned and took my keys and left. When I got in the car he had adjusted basically everything you can adjust from the seats, to she mirrors, to the temperature and so my car was a wreck when I got in it. I know that's not a huge deal, but what really bugged me was he was absolutely filthy when he got into my car and so it ruined my seats from the oil, my steering wheel was all slimy and sticky, my shift knob (I have it covered with a hackysack to make it pop just for fun) was completely ruined too and wet because of how much oil was on his hands and he broke the plastic side off my seat that has all the buttons to adjust it.
I had an hour of my time wasted, he scratched the paint off the bottom edges of my car, he ruined the inside of my car, and I didn't even get my tire fixed. I am likely going to try to get reimbursed for the damages caused to the bottom and insides (mostly the seat but the whole thing needs to be replaced now) of my car.
If you are planning to have something done with your car, don't get it done at Lindon Walmart! You'll regret it!
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Buyers Beware.....100% Satisfaction NOT Guaranteed
Posted by
AURORA, INDIANA -- Monday Feb. 11, 2008 I went into Wal-Mart at 12:00pm to get new tires on my car. I asked if they could be done by 1:55pm because I had an appointment I needed to be at. They said no problem. I sat at Wal-Mart for 2 1/2 hours waiting for my tires to be changed. I purchased 4 tires. They finished at 2:30pm. I paid for my purchase, $416.66 and left. I drove home, parked my car and didn't leave again.
Tuesday Feb. 12, 2008 I got up for work, went out and was going to start my car, and realized the 2 of the 4 new tires were flat. I was 1/2 hour late to work because I had to use a different car. I called Wal-Mart at approximately 8:30am. Diane answered the phone. I let her know that I just bought new tires the day before and that 2 of the 4 were flat. She told me to bring the car back. I told her that I didn't have any way of airing up the tires. She said I could use a can of fix-a-flat and they would reimburse me when I brought the car down. I told her I was at work and would bring it when I got off. At 5:30pm I went to Wal-mart. I spoke with a manager on duty, Matt. He said they would pay to have the car towed from my house to Wal-Mart. I agreed. He then said he could send me home with an air tank and I could fill the tires and drive back down there. That was a better idea. I took the tank home, filled the tires, and drove the car to Wal-Mart.
I got back to Wal-Mart at 6:30pm. When I got there, Matt was there with his boss, Roy. Roy and Matt said they would figure out what was going on and fix the problem. At around 7:30pm they came and got me and said this is the problem, your rims are bad. It looked like somebody had pried at the rims. I was very confused on how the old tires were never flat. Roy said they could try grinding them down. I went back inside. At 8pm Roy came back in and said he needed to put the spare tire on my car because the tire wasn't holding air. I told Roy to put my old tires back on and refund my money. I have spent a total of 5 hours in the past 2 days down there trying to get my car new tires. Roy refused to put my old tires back on. He said he found them, but they were too bald, and it was against the law to put them back on. I told Roy that the tires were not bald, and it was my mistake, I didn't know that my boyfriend had just had 2 new tires on the car 1 year ago.
Roy decided then, that he couldn't find my tires. I asked for a refund. Roy said the Tire Center was now closed and that they would put the spare on. He said it was safe to drive my car on the interstate with a spare tire in the sleet, rain, snow, and ice. I was very upset that Roy wouldn't help me, that I went up to the Customer Service desk. When I was there, I asked to speak with somebody higher than Roy. They said to call the Florence Walmart and ask Matt Wallace. My cell phone went dead so I asked to use the phone at the jewelry counter. They called the number for me, and the manager called back, but Roy wouldn't let me speak to him. Roy threatened to call the cops on me because I told him that I wouldn't leave until I had my $400+ back. He refused. He said that I would have to come back on Wednesday Feb. 13, 2008. I told Roy that my 10 month old son was ordered by the Doctor to go have a chest x-ray at Childrens Hospital to make sure he doesn't have pneumonia. I told Roy that I haven't been able to take him because my tires are flat, and they won't stay inflated to make it downtown cincinnati to the hospital. Roy still refused to refund my money and give my old tires back. I asked Roy to speak with his manager. He said "I don't play that game". He said he was not going to argue with me, and his decision was final. I told Roy that I was going to contact the news, and an atty. He still stuck by his decision. NO REFUND. He said he would refund my money when I came back with the tires. I told Roy that I would get a second opinion on the rims, because they held air in my other tires just fine. Roy told Matt to walk me back to the tire center and let me out and give me my keys. Matt did, and apologized for what was going on. He said Roy is his boss and couldn't override what decisions Roy made. When I got home, after 9pm, I called the Florence store. I talked to the highest manager there, Judy. I explained to her everything that had just happened. She apologized sincerely and couldn't believe Roy didn't give my money back. The slogan is 100% satisfaction guaranteed. I also told Roy the slogan, he didn't seem to care. Judy was so upset. She gave me the number to the District manager and said Roy just cost their company more money because not only will they refund my money, but they are going to have to make it right with me. She told me to call David Gose. Gave me is direct line and said he would be in at 7am. I called David, but again, they wouldn't let me speak with him. I spoke with a manager under him.
I went to Aurora Tire Center and asked if they could help me. They said they could. They took the Wal-mart tires off, and put their tires on. They said my rims are not bad at all, they just needed cleaned. They cleaned my rims, put on 4 new tires. Loaded the Wal-Mart tires for me and sent me on my way in 15 minutes. They even carged me $70.00 less than Wal-Mart. I drove down to Wal-Mart, went inside and got my refund. That was it! I called 1-800-WALMART. They said somebody would be in touch with me to make this right. Nobody ever called back. So, BUYERS BEWARE. If you want to purchase tires......Do NOT get them done at the Wal-Mart Tire lube and express. They need to change their name too.
When I was in Wal-Mart, a manager, NO NAME listed to protect them, let me know that this is NOT the first incident with ROY. I quit shopping at Wal-Mart for a few weeks. Now when I go in there, Roy makes sure he makes an appearance. I guess to let me know, HE WON. Its OK though. He will run more business out of the place. I don't go there as often as I used to. I go out of my way to make purchases that I once just drove there to get. I am very unhappy with Wal-Mart, and I feel now that the Customer is NOT always right in their eyes. They aren't looking out for their customers. Its a shame. 100% Satisfaction Guaranteed? Not in my case!!
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yoke on 04/11/2008:
That is why I will not shop Wal-Mart. They claim 100% satisfaction guarantee, but that only depends on what store you go to and which employee you get. It is not across the board. Friends don't let Friends shop at Wal-Mart.
MarshPeep on 04/11/2008:
I would buy toilet paper, pens, and pet food at Walmart, but I would never buy tires there. I wouldn't want discount service - I would want quality service.
MRM on 04/11/2008:
At Walmart, I have never bought tires, but I do buy car oil, oil filter, pre-paid cards, and cloths, that's it.
Anonymous on 04/11/2008:
What a nightmare, but not surprising. Thank God you didn't take your car out on the freeway with the spare on it!
The only way to stop this bottom feeder is to stop doing and and all business with them.
old fart on 04/11/2008:
It's after the fact, but normally tire installers will wire brush the rims to clean off the accumulated rust and crud before mounting the new tires.. that is probably all that needed doing..
CrazyRedHead on 04/12/2008:
I bought new tires at Walmart and they are still on 4 years later. I don't drive a lot, just about 500 miles a month, so they have lasted. I would go in every 4 months and get them rotated and balanced and I have never had trouble with them. I even got a new free tire when one of them went flat. My husband went through the same thing with his car. When you went in for your refund did you tell Walmart that you got new tires from somewhere else? If so, that is probably why you haven't heard anything back from them. You got your money back and tires from somewhere else, they figured that there was probably nothing else that they could do for you.
I hope your tires are good and last you for a long time. Sorry that Walmart gave you such a hard time, especially with a sick child at home.
rapturestar on 05/14/2008:
100% Satisfaction Guarantee... the policy been removed a lot lately ALONG with price error correction & the cheap low price guarantee, the company is cutting things like this to make sure they make more profits.
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Beware of Wal Mart auto service.
Posted by
Harry Senser
LIMA, OHIO -- In March, I went to Wal Mart Tire and Lube center in Lima, Ohio to have a flat tire replaced and an oil change. When I got the car back, the work order showed that the mechanic had stripped the threads on my oil pan. Also I watched as he installed the new tire. He used an air wrench in replacing the lug nuts. Besides the cost of the tire and oil change, they also charged a $9 road hazard insurance on the tire. The cost of the tire, road hazard insurance, and oil change was $95.
Ten days later, the tire blew out as I was entering the Wal Mart in Greenville. Ohio. I drove around to the Tire and Lube center to have the tire replaced. The mechanic refused to replace the tire under warranty unless I bought 2 new tires because it was "company policy" that all tires on a car must have exactly the same size. I refused to buy 2 new tires (all 4 of my tires had been replaced in October, 2005). I called AAA and had my car towed to Firestone in Greenville.
Firestone replaced the tire but it took them half an hour to get the lug nuts off. The threads on the lug bolts had been stripped. Firestone had to install new lug nuts and bolts. The cost for the new tire, lug bolts, nuts, and labor was $125.
I mentioned to Firestone about the stripped oil pan threads. They said the threads could not be repaired, and the oil pan would have to be replaced.
I contacted the dealer and had a new oil pan installed for $430.
I wrote to Wal Mart in Bentonville, AR. I received a form letter thanking me for my complaint. They said they are striving to provide good service and if I just keep patronizing their Tire and Lube centers, their service is bound to improve. No mention of the $650 I was out for getting nothing. No mention about the road hazard insurance which would have paid for a new tire. No discussion about their company policy that all tires must be exactly the same size.
I won't patronize Wal Mart's Tire and Lube centers anywhere in the U.S. and encourage everyone else to go anywhere else to get service. I have too much respect for my car and my wallet to continue patronizing them until they get better.
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viperpa33s on 04/23/2006:
I always tell people, never take your car to these big chain stores. They got young people working who have no work ethics and don't give a hoot to what they due to your car.
Anonymous on 04/24/2006:
"Beware of Wal-Mart service" is akin to the warning on a hair dryer "Do not use in shower".
skyfox37 on 04/27/2006:
I took my 1997 Aspire in for an oil change; they had done it previously and there was their sticker in my window saying 5W-30. They put lawn mower oil in my engine this time. Fortunatly, I noticed it the moment I started my car and I raised the roof on them. The cashier kept telling me to keep it down and said it wasn't anyone elses business what they did to my car. In other words, they didn't like me telling the other customers how they almost ruined my car. I now have a 2005 Honda Civic; they'll NEVER touch it for ANYTHING.
Pingu on 05/31/2006:
Hello fellow members.
I am a mechanic. But my comment is not as a mechanic but as a human being.
I have seen almost no 3 cent coments here to praise a company. Why? Why only complaints?
Can someone take a moment and come here to compliment someone for their good work?
Is it human nature to only open some ones mouth to bad mouth others? Think about it...
polly46 on 08/29/2008:
I agree that Wal-mart does not take reponsibility for their automotive service I.e., VIVA 2 tires -- I had 2 tires go bad with no recourse. Have since replaced with another brand of tire. Buyer beware of WAL-MART Automotive services!!!
hodoggie on 02/05/2009:
yea ill make a comment the ontario store is run by two maagers that have no respect for the customers or their employees. I have seen both sides of the coin and these two should not be running the ontario store in Ohio, Now penny in sporting goods and mary in hardware are great customer service people the only problem is management abuses both of them all the time. when a manager says I wish people would go the he-- home. well then that's what we should do and never go back. Good work penny mary angela kat you guys are great to bad management Joe pat mark jammie mike are such dunces to realize what they have but they don't care. home office needs to get that management team out of this store now possum run store greatttttt STORE!!!!
hodoggie on 02/05/2009:
Anybody that goes to wal mart to have their car worked on is making a serious mistake. If it is just to save a few bucks forget it go to Sears or somewhere you know the guys are mechanics and not just hired off the dtreet for 6>00 dollars an hour and don't care wal mart is out to do one thing make money anyway they can. Look at eh waltons annual income in richest people sometime the girl is filthy rich something like 28 million dollars a year! what are we doing!!!!!
romper on 06/02/2011:
I have had all my cars serviced for oil and tires at WM for 11 years and I always check what has been done. Only one time did I have a real issue and with persistence, WM paid for corrective service by another mechanic. But be aware that WM is not a place to go beyond oil and tires and that everyone can make mistakes including WM, car dealers, and independent mechanics. You had a problem but how many thousands of others that had service at WM that day, did not! ROMPER HAS SPOKEN!
PepperElf on 06/02/2011:
Now personally I wouldn't go to either WM or FS for car work.
WM cos of the horror stories I heard - including a story about an employee stealing a car and the company refusing to do anything about it...
and FS cos the ones in Virginia beach were dumb and scraped my registration sticker, and then tried telling me it was the "law". yeah right. the only law was the one they broke.
Mark on 03/24/2012:
Yeah, beware of Walmart Auto Service. If it really happened the way that he says it did, I don't understand why this person would not want to sue Walmart in small claims court.
ralph on 06/25/2012:
I am a mechanic at an independent auto shop . I see more people come to my shop from walmart reasons like .you have a small oil leak we cannot change your oil what's up with that I don't think they want to they get paid by the hour so it makes no diffrence to them .somre years ago my sister took her car in and they broke the dip stick and told her yuor dip stick is broken we cannot change your oil that's bs. oh someone wish they saw good praises on here . here it goes rutland tire and wheel in savannah ga. is a great place to take your vehicle the people who work there care that's the bottom line
Sad on 08/17/2012:
I am in the middle of an issue with this myself. The Yelm Wal-Mart stripped my oil pan, but this happened last year when my husband was still living with us. He did not fill me in on the entire story until now. There is a quart of oil under my car, and I have an appointment to have this taken care of tomorrow. I will have to make sure my oil levels are correct before leaving the house.
The problem we seem to have here is that Jiffy Lube puts the plug in super tightly, and then Wal-Mart strips the car to remove it.
Had I known about this, I would have made appointments to go to John's Garage, where I guess the husband had been taking the car previously. It now sucks to be me, because the paper trail is too long, and even though Wal-Mart has a record of this behavior I do not expect to be reimbursed.
Cras on 05/06/2013:
I'm willing to bet that most of the people commenting are jilted mechanics. I've never had trouble with tire work at Walmart. Not to mention that they charge way less for an oil change compared to local mechanics. Heck, a lot of the local mechanics charge almost as high for a used tire as Walmart charges for a new tire! I'm not saying Walmart is perfect... but as a HUGE corporation they have a lot more to lose if they really botch something up. Plus, all work is recorded by a security camera. Your local mechanic probably does not record his work. Ask yourself why....
chuck schaus on 07/11/2013:
won't replace tires with broke steel belts inside tire. they are creating a hazard for me and family.called 5 times to corp.since July 4th.corp. people are a joke.
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tire lube express not so express
Posted by
SOUTH DAYTONA, FLORIDA -- On January 18th at 2:30 pm I entered the tire lube express at store 1391. I did not get waited on until 2:53pm, at which time I requested an oil change and tire rotation and balance for myself and my husband's vehicles. I was given an approximately time of 1.5 hrs...which I deemed reasonable for two cars. Well I came back at 4 pm and was told it would be a little longer...then 5pm rolled around...still not ready...so I inquired once again and with a few questions ascertained that my tire rotation had not even been started for either vehicle. I canceled the tire rotation due to the time frame. When I got to my car I inspected it as I always do after any service and discovered that my washer fluid was not filled...or so I thought. As my husband came around my car there was liquid leaking profusely from the bottom... he raised my hood and discovered windshield washer fluid sprayed everywhere...he re-entered the TLE and they told him that it was like that when I brought it in....however, I used it on my way to Wal-Mart and it worked just fine. I was not even informed about my so called leak...the hose had been ripped off from my reservoir and after some much heated debate one of the technicians re-attached it...so I did not leave until after 6pm!!!!!!!!! And to top it all off...my receipt shows my tire pressure at ft30 and r30...which in itself is four lbs below the tire pressure recommendation listed on the tires...but I have indicator tabs on my tires so when the tire pressure is too low they turn white... they were still white when I left and I was told that my tires had had air added to them...my husband had to take my car and put air in my tires after we left Wal-Mart...and my front driver's side tire only had 26lbs of pressure in it!!!
Since there was no manager to be found after all of this, we left and my husband went back to explain the situation to the store manager, Tenna Hopkins today. The idea was to bring to her attention the appalling conditions that Wal-Mart customer's were having to put up with at this location so that the problems with this dept could be rectified. Her response was less than lackluster... she wouldn't even look him in the eye. The TLE manager, John, just looked at the receipt and said in an extremely condescending tone, âWell it was brought in that way. What do you want, a free oil change?â He was not even there when the incident occurred. How would he know anything? Employees can and do lie...especially if they broke something and don't want to fix it or get in trouble for it. Bottom line...it took 3.5 hrs (from time of walking in the door at 2:30 to 5:09pm when I was checked out, to after 6 when my reservoir hosed was put back on) to get 2 oil changes???????!!!!!!????!!!!!!! The same technician, Eric, is listed for courtesy tech, upper bay, lower bay and tire tech for both vehicles. These are separate jobs, and one person cannot and should not have to put up with being the only technician for 3 jobs. If they were understaffed either someone should have came in to help or the TLE should have been temporarily closed so that the dept could get caught up. I don't know what planet the people in this location are from, but itâs not planet earth. This is the absolute worst service I have ever had....anywhere... WE WERE HOPING THAT THE INEPTITUDE IN THE STORE DID NOT REACH BEYOND THE ASSOCIATE LEVEL, SADLY, AFTER DEALING WITH THE DEPT MANAGER AND STORE MANAGER... WE WERE MISTAKEN...IT GOES ALL THE WAY TO THE TOP OF THE PROVERBIAL FOOD CHAIN. I will never shop there again...EVER and I will be sure to tell everyone I know of this horrid experience.
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DebtorBasher on 01/21/2006:
I went for a new tire and had them put it on for me...it was on a Sunday ... I had to sit and wait for 4 1/2 hours...thing is, there were only about 5 other people there...problem was they took my car in as I watched through the glass, after they took my car and removed the old tire they ALL went to lunch! Not one person was there to take over while we all sat and waited. I couldn't even leave because my car didn't have a tire on it!
DebtorBasher on 01/21/2006:
I know I never went back since then..that was about a year ago.
Ponie on 01/21/2006:
siffer hit it right on! People go to WalMart because it's a cheaper place to shop. I buy there quite often because their prices are lower on many, many items. However--I'd NEVER let WalMart employees lay a finger on my little ol' Mustang convertible. Sure, I pay more, but it's worth every penny to have quality service performed.
Anonymous on 01/21/2006:
You get what you pay for.
tander on 01/21/2006:
Our Walmart doesn't have a auto service center.
inarealdaz on 01/21/2006:
it was just convenient at the time...they said it would be another hour and half to do my tires...so I left and went to allied the next day...it took them a whole 15min to rotate and balance my tires...and they didn't even charge me after I told them what happened at wally world...
DebtorBasher on 01/22/2006:
Same here...having anything done on my car by Wal-mart wouldn't be my first choice. However, it was 3pm on a Sunday afternoon...no one else was open, or they were just closing at that time. With a pin stuck in my tire, and losing air, it had to be done that evening.
inarealdaz on 01/22/2006:
I was telling a friend about this and he told me a few years ago walmart had to replace the engine in his car due to some moron putting tranmission fluid in instead of oil...I really wish I had known about that....
DebtorBasher on 01/22/2006:
inarealdaz on 01/24/2006:
well when I came home today I had a message from the dm...sorry I missed it
inarealdaz on 01/26/2006:
got a call from the dm yesterday...he is reunding my entire purchase....it will appease me, but I still will not shop there. he also had the nerve to ask if I was an ex-walmart employee, because he said I sounded like a disgruntled ex-employee...I had to laugh because there isn't a chance in hell that I would ever work for that company. I worked at wd for 8 years and that was enough for me.
inarealdaz on 01/26/2006:
got a call from the dm yesterday...he is refunding my entire purchase....it will appease me, but I still will not shop there. he also had the nerve to ask if I was an ex-walmart employee, because he said I sounded like a disgruntled ex-employee...I had to laugh because there isn't a chance in hell that I would ever work for that company. I worked at wd for 8 years and that was enough for me.
inarealdaz on 02/10/2006:
wow...I cannot believe how much extra money I have had since I quit going to wally world....I didn't realize how much extra crap I was buying that I didn't really need.
jesse59672 on 02/24/2007:
I work at a wal mart TLE part time in Oklahoma city. I have to say that you shouldn't be angry at the employees. Yes most of them may be dumbas ses with little knowledge of cars, but if you want to blame someone blame management or whoever decides to hire only X amount of people.
Our location is very busy every day, and at some times there may only be 2 or 3 people working. They hire people with no experience (I've seen it first hand) and pay them very little. Most of these people don't have the mechanical knack that others do and they cannot multi task. They simply forget to put in a drain plug or an oil cap.
It pi sses me off thinking about how many times I've ran the whole shop by myself. Yes there has been many nights where I have stayed til 11 or 12 finishing peoples cars. Despite making me work my ass off for 10.20 an hour, they still don't hire / schedule enough people. When I first got on there were a bunch of idiots working, but now its getting better. Most every who works has had experience and knows what they are doing
My point to all of you is first don't go to wal mart to get your oil changed. don't get a grocery store confused with a car shop. they don't pay enough or hire people with experience, so therefore your going to get people who don't care / know to do things right
ECKY on 08/30/2010:
Walmart is grimmy...for real.I worked for walmart from August 1999 to September 2005 days before hurricane Katrina. On any given 8hr day I averaged at least 5 x 4 tire sales and 10 oil changes alone. I past up several offers to become shop manager in that time because I know first hand of the incompetence and lack of a sense of urgency when dealing with peoples vehicles. the requirements to work on customer cars is next to none. Believe me...walmart worries more about the techs giving away stuff than ruining your cars.Eventually I accepted the shop manager position because of somebody had to care.don't get me wrong,it was hell...lazy techs ,care free management and understandibly frustrated customers.And honestly,for the 5 yrs there,customers and associates who worked there would turn down service if I wasn't there(even on break).Not every manager and tech cares less though...only 98%.And the pay itself wasn't all that.when I started making $13.00 plus an hour they pressured me to take the shop manager spot because most techs didn't last that long(basically I would have surpassed manager pay)The only thing I can say in defense of the few decent techs is that what a whole lot of people don't know is the corner cutting home-office takes to cut down on losses which translates into extra labor that's not part of what a tech was hired to do. I could easily get into it but believe me you'll be taking more than 1 bathroom break. Anyway,WAL-MART T.L.E. SUCKS BIGTIME. Former Kenner,La. Wally-World Tech.
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Tires Purchase
Posted by
WAUSEON, OHIO -- Deliberately bad service at the Auto Center in Wauseon, Ohio. Totally unprofessional and backwards country bumpkin service! I have always been a good customer to Walmart before yesterday when I came to Walmart to get a new tire on my truck. The tire that I had on was a spare that was in bad shape and I needed a new one put onto my main rim. The spare was going flat but he didn't care. He just told his service tech to throw some air into it, so he did. The man went to look at my truck and he asked me why it was leaning a little. I told him its nothing to worry about, please just mount and put on my new tire onto my main rim that I had in my truck bed because this spare is dangerous to drive on and I have my kids in the car with me. I was planning to have the lean repaired, but he refused to jack it up and only mounted my tire. He said this is a liability for us very nervously. I said to him ,"what is the matter with you people!? This is a liability to me."I told him that I am just asking you to put it on because I only have a scissor jack and it will be tough to get off and the spare is bad, but he kept insisting it was a liability to them.
Even the manager came in and weirdly stared me down for about 5 minutes not saying anything. So I left without saying thanks and I was really upset. I only drove about 2 miles and my spare blew out on a busy road so I had to call my friend, he came out and helped with change it laying halfway in the roadway because we couldn't jack it up in the grass. I had to direct traffic around him due to where we were. I nor none of my friends or family will ever go back there again!!
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These guys are great! Customer service is absolutely top notch. Their pricing points are spot on and every month they off some sort of special on multiple parts. Not only that but the staff will educate you on the parts and their customer reveiw option of every part has been a huge help in determining the validity of each part you buy. American Muscle is the perfect example of what a full service parts distributor and custom tuning shop should be. I'm just glad they are Mustang exclusive!
Ryan G
DanSocial Marketing
All my other cars were all-wheel drive, my brother had an 04 cobra and i wanted to compete and beat him with naturally aspirated so i went with a mach1 - and beat him. Now he works here too! I got lucky and was able to find one of the...


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WHAT IS IT? The latest in a long line of tires from Brazil.
WHAT'S IT DO? We know that you've heard of Dunlop, Pirelli, Bridgestone, Maxxis, Kenda and Michelin. What about Rinaldi? Rinaldi is a Brazilian tire company that has been in the tire business since 1969. Now you might think that a Brazilian motocross tire is an oddity?not so. Goodyear, Continental, Pirelli, Metzeler, Bridgestone and Michelin all own tire factories in Brazil. Rinaldi, for their part, manufactures 180,000 tires a month (or two million a year). Part of the reason that Rinaldi is largely unknown in the USA is because all its U.S. distributors are by direct import only. What does that mean? There are no middle men. Thanks to Rinaldi's labor force, access to raw materials and the growing South American motorcycle market, the price of a Brazilian tire is much less than that of a European or Japanese product–which is why so many tire manufacturers have invested in Brazilian plants. Rinaldi also had one other trick up its sleeve; they hired Pirelli's chief engineer.
ÿÿ The MXA test crew has raced with Rinaldi tires before (back in 2004). Amazingly, the retail price of the Rinaldi RMX33 Winner tires that we tested four years ago is the same as the all-new Rinaldi RMX35's that we are testing in this issue. Talk about price controls!
WHAT STANDS OUT? Here's a list of things that stand out with the Rinaldi RMX35 rear tire.
ÿÿ (1) Tread Pattern. Although an intermediate tire by design, the RMX35 has some hardpack prowess. When choosing tires, most MXA test riders are willing to sacrifice a bit of performance in loam in order to hook up on the hardpacked sections.
ÿÿ (2) Durability. The RMX35 rubber compound doesn't show much wear, aside from a chunking problem. The tread wears so well that it's almost difficult to tell whether it's been ridden on. No surprise; when we tested the RMX33 Winner model four years ago, we could not wear it out.
ÿÿ (3) Performance. When testing a product that is considerably less expensive than the high-priced spread, test riders tend to use a sliding scale on performance?one where price is factored in to overall rating. But the Rinaldi was surprising. We didn't have to slide the scale very much for its low cost. Why not? Because in the dirt it was designed for (intermediate soil), the Rinaldi mimicked the predictable feel of the Dunlop 756 that we were using as a control sample. This was an acceptable tire at any price and a very good tire at its actual price. It should be noted that as the terrain got harder, the performance window tilted towards the 756.
ÿÿ (4) Value. The RMX35 is inexpensive, but not cheap. That said, even if the Rinaldi wore out quickly, it would still be a good tire for the price. Factor in longevity and the Rinaldi is a very smart buy. For the blue collar racer who doesn't want to break the bank, the Rinaldi could be the go-to tire.
WHAT'S THE SQUAWK? Chunking. During our testing we raced on a variety of terrain, and when we used the Rinaldi on hardpack tracks, we noticed chunking from the braking edges of the knobs. We weren't throwing knobs off the carcass, just chiseling the edges.
If price is a driving factor in your choice of tires, the Rinaldi is a four-star tire. For the performance-minded racer, it rates three-stars (largely because of the chunking on the hard patches). All in all, Rinaldi is on the right track to building a great line of tires.


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Brooklyn Nets
Brooklyn Nets Tickets
Brooklyn Nets Tickets
(formerly New Jersey Nets) to see a team that's fast, exciting, offense-minded, and ready to dominate the Atlantic Division. Brooklyn fans better gear up for another thrilling season of NBA action as the best basketball players in the world descend upon Barclays Center. Grab your friends or take the family and enjoy a spectacular night of fun as the Nets take on the best teams in the league, especially division rivals Boston, New York, Philadelphia, and Toronto. Whether it's your first game or your fiftieth, Brooklyn Nets tickets always provide top-notch action! Don't miss out. Razorgator has your Brooklyn Nets Tickets for all home and away games.
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March 2014
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Brooklyn Nets 2014-2015 News and Updates
12/15/14 - Brooklyn Nets' fans get a great Christmas gift when the Nets have three home games for them to enjoy over the holiday week. It kicks off on Sunday when the Detroit Pistons come to town. Tickets for that game start at just $11, so you can bring the whole family. On Tuesday, they face off against the Denver Nuggets. Get your tickets for this exciting matchup for just $18 and up. The Nets go out of town on the 26th, but they come back on Saturday to meet the Indiana Pacers. Bring a date to this night game and enjoy an evening of great basketball and cheer the Nets to victory. They're playing well as evidenced by their 2nd place rank in the Atlantic Division with a record of 10-13.
12/8/14 - After a pair of double-digit losses at home, the Brooklyn Nets will try to reverse their fortunes on the road, as they face the Chicago Bulls on Wednesday night at the United Center. The Nets suffered their most recent setback to LeBron James and the Cleveland Cavaliers on Monday night, in front of a Barclays Center crowd in Brooklyn that included Prince William and Princess Kate, among other celebrities. Deron Williams finished with 13 points and 11 assists, and Kevin Garnett added 14 points on 6-9 shooting, but it wasn't enough to overcome six Cavs players in double figures, led by 26 points from Dion Waiters. Brooklyn will try to bounce back versus the Bulls in Chicago, and Razorgator has great seats available starting at just $27.
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12/1/14 - Over the past two weeks, the Brooklyn Nets have been alternating between winning and losing. Their 102-84 loss against the Chicago Bulls on Sunday continues that trend. Despite their inconsistent winning record, the Nets still maintain a ratio of 6-9, which is not bad considering that they are second for the Atlantic Division. The Toronto Raptors (13-4) have built up a sizable lead, but the Nets still have a shot to catch them. Brooklyn will be taking on the New York Knicks on Tuesday, who shouldn't put up too much of a fight with their 4-14 win rate. Then the Nets are starting a series of home games which hopefully will give them the edge they need to start building up some wins. They take on the San Antonio Spurs first and tickets start at $8.
11/25/14 - The hopes that the Brooklyn Nets were turning their luck around were dashed on Saturday when the Nets lost to the San Antonio Spurs in a close 87-99 game. They were able to end their five-game losing streak on Friday against the Oklahoma City Thunder, but they were unable to repeat their win. On the bright side, this is only one loss and the Nets are still sitting at 2nd for the Atlantic Division. At 5-8, there is more than enough opportunity to pull ahead and top their division, especially if their next few games go well. Brooklyn is taking on the Philadelphia 76ers, who are yet to get a victory in this season, so their winning streak may just start on Wednesday the 26th.
11/17/14 - It was a rough game for the Brooklyn Nets on Saturday against the Portland Trail Blazers. They were one step behind in the first three quarters, but shot out an incredible comeback in the final 20 minutes, scoring 21 points over Portland's 17. Unfortunately, it wasn't quite enough to pull off a victory, falling just short at 87-97. Sitting at 4-5, this is Brooklyn's third loss in a row. They are, however, still in second for their division, just ahead of Boston. Now that they've finished an away leg of their tour, their upcoming home games seem to be the perfect chance to turn things around. On Monday, they face the Miami Heat, and on Wednesday, the Milwaukee Bucks. Tickets start at $10 and $8.
11/10/14 - Another victory for the Brooklyn Nets on Sunday brings them to 4-2. The 96-104 game was led by Bojan Bogdanovic with his season high 22 points. Their opponents, the Orlando Magic, played a tight game which was close until the very end. In addition to Bogdanovic, Mason Plumlee scored 12 points and got 10 rebounds and Deron Williams and Kevin Garnett each had seven assists. The Nets have an impressive win ratio and will be looking to add to it on Wednesday the 12th against the Suns in Phoenix, followed immediately by a game against the Golden State Warriors in Oakland on Thursday the 13th. Both games are nearly sold out, but a few tickets can still be found for around $100. If you are looking to attend, this is your last chance.
11/3/14 - The Brooklyn Nets took the win 116-85 to Oklahoma City Thunder on Monday night's game, the biggest home-opening game in franchise history. The Nets shot 47.8 percent from the three-point line, 52.4 percent from the floor and 17-for-19 free throws. After halftime, Thunder's Sebastian Telfair scored a driving layup but the Nets responded by pushing the lead back to 21 with a 7-0 run. Brook Lopez, back from his season-ending foot surgery, scored 18 points for his first regular-season game. Alan Anderston scored 18 points as well and Deron Williams had 17 points. See the Nets take on the New York Knicks at 7:30 p.m. Friday, Nov. 7, at the Barclays Center in Brooklyn, N.Y. Be sure to get your tickets today, starting at just $75.
8/14/14 – The Brooklyn Nets' 2014-2015 schedule was unveiled on Wednesday, and there are loads of intriguing matchups and must-attend games on slate, starting with the season opener on Oct. 19 against the Celtics. This highly anticipated game will presumably feature Kevin Garnett in his return TD Garden, Brook Lopez and Deron Williams in their post-surgery debut, plus the reveal of vaunted rookie Bojan Bogdanovic. Brooklyn will play their first game at home when KD and Oklahoma City visit Barclays Center. If you couldn't get enough of the Jason Kidd offseason drama, buy Brooklyn Nets tickets for Nov. 19, when the former coach returns as leader of the Milwaukee Bucks. The must-watch Nets-Knicks showdowns will get underway Nov. 7 (Barclays), Dec. 2 (MSG), Feb. 6 (Barclays) and Apr 1 (MSG). The early bird gets the worm, right? Select your Brooklyn Nets tickets now and lock down the best deals!
2013-2014 Season
5/9/14 - The Brooklyn Nets are finding out first hand how the defending league champion Miami Heat literally shift into another gear in the postseason. The Nets were never challenged by Miami during the regular season, winning all four games of the season series; but the postseason has been a whole different story, as the Nets were unable to keep close in the fourth quarter of Game 2 en route to a 94-82 loss. After three periods, the game was still within reach, with the Nets behind by just 66-63, and well into the fourth quarter, the deficit was just two points, but could not get any closer. Mirza Teletovic, with 20 points off the bench – including six threes, a team postseason record – was the star of the game for the Nets; Shaun Livingston added 15 points, while Kevin Garnett was team high on the glass with 12 rebounds.
5/8/14 - The last time the Nets franchise had advanced to the second round of the NBA Playoffs, the team still played at the Continental Airlines Arena (now the Izod Center) in New Jersey, and Jason Kidd was a perennial All Defensive Team nominee. This was in 2007; fast forward seven years, and the Nets represent the borough of Brooklyn (the first top-level pro team to do so since baseball's Dodgers left after 1957), and are now coached by Kidd. The Nets needed seven games to subdue Toronto, their first round opponent – and even Game 7 in that series went down to the wire. However, the Nets drew the defending champion Miami Heat in the second round; despite claiming all four games from the Heat during the 2013-14 regular season; the Nets found themselves on the short end of the score in Game 1 on May 6, falling 107-86 in Miami.
5/2/14 - The Brooklyn Nets staged a furious comeback in Game 5 of their series against third-seeded division rival Toronto, but in the end, the comeback fell just short as the Nets lost to the Raptors, 115-113, to fall to a 3-to-2 deficit in their first round series. The Nets allowed themselves to fall too far behind in the first half, as they were outscored 34-19 in the second quarter alone to go into halftime down by 18, and then by 22 after three quarters. But even though the Nets woke up in the fourth quarter to outscore Toronto 44-24, it just wouldn't be enough in the end. Joe Johnson was the Brooklyn star of Game 5, knocking down 30 points on 13-of-23 shooting, with five rebounds, three assists, a steal and a block.
4/15/14 - It's looking like the Brooklyn Nets will end up with the fifth seed in the East when all is said and done; they are three games back of Toronto for the lead in the Atlantic Division, as well as Chicago in the overall conference standings, and two games up on number 6 Washington. The Nets picked up their latest win over Orlando over the weekend, 97-88. The Nets' bench did some heavy lifting in this contest, as reserve Mirza Teletovic led the team in scoring with 20 points, including 4 of 7 from beyond the three point line. The Nets as a team shot over 40% from way downtown – not only was Teletovic 4-for-7, but Deron Williams was also, en route to 16 points (along with five assists and four steals); and Joe Johnson made 3-of-7 as part of his 17-point effort. Kevin Garnett had just three points, but collected seven rebounds and a pair of rejections, while Mason Plumlee had a double-double of 17 points and 11 boards.
4/8/14 - After winning their 15th straight at Barclays Center on April 4, the Brooklyn Nets headed up I-95 to Philadelphia, defeating the 76ers 105-101 on the following night. Kevin Garnett returned to the starting lineup for the Nets, after missing 19 games in five weeks' time due to back spasms. Garnett collected 10 points, four boards, an assist and a blocked shot in 13 minutes on the court for the Nets, who were led in scoring on the night by Deron Williams, who had 19 points to go along with nine assists and four rebounds of his own. Mason Plumlee chipped in 16 points and pulled down seven rebounds coming off the bench for Brooklyn.
3/31/14 - Currently standing in fifth place, the Brooklyn Nets should be the next Eastern Conference squad to book their place in the NBA Playoffs. Winners of two straight – and 13 straight at the Barclays Center – the Nets dropped Minnesota 114-99 this past weekend. Six Nets broke the double-figure plateau in scoring against Minnesota, led by Paul Pierce (interestingly enough, one of the few players who likes the league's sleeved-jersey experiment) with 22 points; Joe Johnson tossed in 19 points, while backup center Andray Blatche added not only 14 points, but six rebounds, a pair of assists, a pair of steals AND a pair of blocked shots. Three players – Mason Plumlee, Shaun Livingston, and reserve Alan Anderson – each chipped in 13 points in the winning effort.
3/18/14 - If only the Brooklyn Nets could play Miami more often. The Nets turned off the Heat for the third time last week, only to turn around and drop their following game, a 101-94 clunker to Washington, who pulled back ahead of the Nets by a game in the Eastern Conference standings. The Nets got 19 points out of Marcus Thornton off the pine, to go along with 16 points and seven rebounds from Joe Johnson and 14 points, seven boards and seven assists from Deron Williams, but altogether had no answer for the Wizards' John Wall and Drew Gooden, who combined for 54 points. The Nets did get one piece of good news that night: guard Andrei Kirilenko returned from a sprained right ankle. However, center Kevin Garnett remains out, and coach Jason Kidd has said that Garnett will be out for the remainder of the week.
3/11/14 - Brooklyn's team, the Nets, are hovering just above the .500 mark at 31-30, after defeating the Sacramento Kings over the weekend 104-89, despite the Kings outscoring the Nets in the paint (54-42) and outrebounding the Nets by almost 2 to 1 (53 to 27) Marcus Thornton led Brooklyn in scoring, contributing 27 points off the bench; Joe Johnson's 18 points led Brooklyn starters. Center Kevin Garnett continues to be out with back spasms, which meant he missed the Nets' visit to Boston, a game the Nets dropped 91-84. Late reports indicated that Garnett would miss a fifth game as Brooklyn hosted Toronto.
3/4/14 - Center Jason Collins will get a second 10-day contract from the Brooklyn Nets, the team confirmed on Monday. Collins' initial 10-day contract expires on March 4; once the second 10-day deal expires, the Nets expect to sign him for the rest of the season. Collins has so far played sparingly for Brooklyn, averaging about eight minutes of playing time per game; and just three points, those coming against Denver in their 112-89 road win last week. Collins should see more playing time for at least a few games, as center Kevin Garnett ended his road trip early with back spasms after back to back games in Portland and Denver. Garnett missed the Nets' last road game, a 107-98 win over Milwaukee.
2/24/14 - Even though many commentators noted the Brooklyn Nets signing of center Jason Collins as a historic first for the league, Nets general manager Billy King regarded the signing as strictly "a basketball decision." Speaking on ESPN Radio's "Mike and Mike" show, King characterized the signing as "the right time and the right fit for us." The Nets were in need of an experienced center with Kevin Garnett on a day to day basis and Brook Lopez out for foot surgery, leaving the team with just Andray Blatche and Mirza Teletovic as healthy options. Collins made his first appearance for the Nets this season over the weekend against the Los Angeles Lakers.
2/18/14 - A lone Brooklyn Net player made the trip to New Orleans for last weekend's NBA All Star Game: guard Joe Johnson, who scored five points, pulled down one rebound and collected one assist for the East in their 163-155 win. Johnson, a shooting guard for the Nets, is the team's #2 scorer at 15.0 points per game, and will be counted on in the second half of the season as the Nets make their playoff push; the team currently sits seventh in the conference, a half game behind Washington and a game in arrears of Atlanta.
2/5/14 - Despite a 108-102 win over Philadelphia on February 3, the Brooklyn Nets' Paul Pierce was less than happy with the team's performance in the game, according to the New York Post. The Nets went on big runs to start both halves of the game, but the Sixers were able to claw their way back, even getting within two points at 97-95 with just 22.9 seconds left. "When you have a team on its back," said Pierce, "put them away when you can."
1/31/14 - After a difficult streak of luck in the early part of the season, the Brooklyn Nets may have righted the ship, going 10-2 in their last 12 games, both losses coming at the hands of division mates Toronto. This streak has put the Nets in playoff contention, currently in seventh position ahead of Charlotte. As well, the Nets continue to pay homage to their Brooklyn big-league baseball predecessors, announcing a set of Brooklyn Blue nights and a blue and grey sleeved jersey top. The first of these games will be in March against the Boston Celtics.
1/21/14 - The Brooklyn Nets are gearing up for their huge game against the
this Sunday in Boston. Two thirds of the "Big Three," Paul Pierce and Kevin Garnett, will be making their grand homecoming on Jan 26, visiting TD Garden for the first time as foes after their trade. It's sure to be a memorable and emotional night, and you can get into this long awaited match-up for just $57 in the Balcony. Tickets jump up to $114 in the Lower Level, but you can steal some floor seats for a bargain $181! After a shoddy start, Brooklyn began 2014 with the best record in the NBA, improving to 17-22 and reaching the East's 7th spot. Brooklyn has won seven of their last eight games, and look to extend this winning momentum over the last half of the season. Two upcoming home games are today against the
(just $2 to get-in!) and Jan 24 against tough opponents, the
(get-in for $27). Get your Brooklyn Nets tickets today and see this resurgence pay off as the squad enters the playoff picture!
2012-2013 Season
3/25/13 - The Brooklyn Nets recently clinched their first playoff berth since 2007. With Deron Williams healthy and playing like his old self – the Nets have a chance to go deep into the
NBA Playoffs
. First round Nets playoff tickets are averaging $331 with potential matchups against the
Atlanta Hawks
, Chicago Bulls, or Boston Celtics. With just a few regular season games left in the season, the Nets will look to improve their playoff standing. Just five of the Nets twelve remaining games, will be played at Barclays Center where Nets tickets are averaging about 62% less than their rival, New York Knicks.
2/14/14 - It only took 55 years, but big-league sports finally returned to the New York borough of Brooklyn. With the opening of the brand new Barclays Center not far from the site of old Ebbets Field. The first tenants of the new arena, the Brooklyn Nets, are one of the four teams imported from the old American Basketball Association (along with Denver, Indiana, and San Antonio) in the 1970s; starting out on Long Island, the Nets ultimately spent much of their NBA existence in New Jersey, before announcing their move to Brooklyn to be effective for the current season.
For the last few seasons, the Nets have struggled on the court, finishing out of playoff contention the last four seasons; this year has seen a dramatic turnaround, as the Nets are battling tough against their rivals from Manhattan. The Nets are having success pounding the ball inside on their opponents, as center Brook Lopez is their leading scorer; also providing key contributions are guards Joe Johnson and Deron Williams, as well as Reggie Evans and Gerald Wallace. New-ish coach P.J. Carlesimo has the rejuvenated Nets playing well, but the question going into the All-Star break has to be whether the team can get healthy; as of right now, the team is on pace to earn more wins this season than they accumulated over the past two seasons.
Brooklyn Nets tickets at Barclays Center average $125; the move from New Jersey to Brooklyn has made the Nets one of the ten most popular home teams in the NBA this season. Nets fans looking for a deal will find Nets basketball tickets from $30-$50 in the 200 level at most 2013 home games. Although popular in Brooklyn, the Nets have been one of the least-watched road team this season. Nets road game tickets fetch an average price of $82 — only Cleveland, Denver, and Phoenix have lower prices. What games do Brooklyn Nets fans want to see at Barclays? The Nets schedule features upcoming games with the
Memphis Grizzlies
Dallas Mavericks
, Atlanta Hawks, and Chicago Bulls.
Brooklyn Nets 2014-2015 Season
The Brooklyn Nets put their money where their mouth was and enlisted hoards of blockbuster acquisitions, including the championship duo of Paul Pierce and Kevin Garnett, all in hopes of attaining the title in 2014. Not only did Brooklyn crush the hearts of Celtics fans everywhere, but this win-now approach of a near-$182 million payroll ultimately failed, and in spite of an impressive late-season surge, the Nets only reached so far as the second round of postseason. While not bad for their first playoff appearance since 2007, their early dispatch was granted at the hands of Finals-bound Miami, a team the squad swept in the regular season. Judging by their offseason moves, Brooklyn is ready to seek revenge and wreak havoc in the East.
Brooklyn shed Pierce, Anderson, Collins and Livingston in the offseason, giving owner Mikhail Prokhorov some breathing room. The salaries of Joe Johnson, Brook Lopez and Deron Williams, however, place them right back at the cap. The franchise also closed out the Jason Kidd saga last month, quickly hiring the well-respected Lionel Hollins in his place. Plus, the addition of pro-ready rookies Markel Brown, Xavier Thomas and Cory Jefferson will infuse the roster with youthful energy, making this team an even greater threat in the 2014-2015 season. Can these Atlantic Division contenders take advantage of the Eastern Conference's weak top slots and take the crown? Buy your Brooklyn Nets tickets in 2014-2015 to find out yourself!
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2013-2014 Season
Despite a 38%
jump in ticket price
since last season, the Nets fell from the fifth
most expensive NBA ticket
in 2012 to the sixth most in-demand ticket in 2013. The $62 increase is likely due to the Nets adding to their marketability this off-season with 3 veteran players from the Boston Celtics. If anyone is to ever question NYC's love affair with basketball consider this: neighboring New York Knicks are the top selling NBA team and the Nets are second. Paul Pierce, Kevin Garnett and Jason Terry will play their former squad at their new home in Brooklyn twice this season; Celtics vs. Nets tickets are averaging $220 (3/21) and $194 (12/10) entering the 2013-14 season. Both games at Barclays Center are much cheaper than the trios homecoming at TD Garden (1/26) where tickets are averaging $339, for the
must-go-to NBA game
for Boston fans. Another highly anticipated game for the Nets –
NBA Christmas
Day opener against the Chicago Bulls in a rematch of last year's seven game series in the first round of the NBA playoffs. The holiday matchup is one of the top five most expensive games at Barclays this season, averaging $344.
Entering their second year in Brooklyn, the Nets made major offseason moves in hopes of competing with the best in the Eastern Conference. After playing one season with the
New York Knicks
, future Hall-of-Fame point guard Jason Kidd retired from playing this offseason, and will make the unprecedented jump directly to the sidelines with the Nets. The addition of former
Boston Celtics
Kevin Garnet, Paul Pierce, and Jason Terry will give Kidd one of the most talented rosters in the league. The Nets will play the first of four cross-town matchups against the Knicks on 12/5 at the
Barclays Center
and also have a home game against the
Chicago Bulls
on Christmas Day.
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Sarah's last chance to bring her nemesis back to sanity slips away as Art intervenes to get answers of his own. Meanwhile, the Orphans must decide whether to make peace with their creators, as Sarah is forced into a deadly confrontation with their enemy.
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15 Healthier Holiday Cocktails
The holidays are all about spreading cheer, enjoying special moments, and indulging in the season's most delicious food and drinks. This collection of festive cocktails has options that are lower in calories or that contain ingredients packed with good things like vitamins and antioxidants. So go ahead, savor a celebratory drink or two, without the guilt.
If you're in dire need of other ways to stay healthy while still enjoying the season's festivities, take a look at our healthy holiday dessert ideas.
By Hannah Petertil and Lauren Haslett
Healthy Eggnog
When it comes to holiday-time calories, nothing adds to your bottom line as much as this rich punch. But only a scrooge would give up eggnog altogether, so check out our slimmed-down nog at one-fourth the saturated fat and half the cholesterol. We replaced whole milk with low-fat (and skipped the heavy cream), but kept the silky texture and decadent flavor by simmering the milk and sugar with cornstarch and by using more egg whites and fewer yolks.
Recipe: Healthy Makeover Eggnog
James Baigrie


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What is Weekly Shonen Jump?
Weekly Shonen Jump is a weekly manga publication in Japan that publishes popular shonen manga (Japanese comics for boys) like Naruto, One Piece and Bleach. In the U.S., Canada, the UK, Ireland, Australia, New Zealand & South Africa. Weekly Shonen Jump is the English-language version of its Japanese counterpart; however, it is published digitally on a weekly basis and also includes monthly series from other Shonen Jump-related publications like Yu-Gi-Oh! Zexal (V-Jump) and Blue Exorcist (Jump Square). The English-language Weekly Shonen Jump is published simultaneously with Japan, meaning that when the magazine comes out in Japan, the digital issue is released on the same day in all territories.
How do I get issues of Weekly Shonen Jump?
In the U.S. and Canada, you can purchase individual issues or an annual membership either at VIZManga.com or through in-app purchases on your mobile and tablet devices.
In all territories where the English-language version is available, you can purchase a monthly subscription in the Weekly Shonen Jump app.
Download: Weekly Shonen Jump app for iOS [FREE]
For more information on annual memberships, click HERE.
How can I read my issues of Weekly Shonen Jump?
In the US & Canada, your digital issues of Weekly Shonen Jump can be accessed via internet on your PC, Mac or any internet-enabled device with a web browser. For mobile devices, such as smart phones and tablets, you can access your issues through the VIZ Manga or Weekly Shonen Jump app.
In all territories where the English-language version is available, you can read each issue in the Weekly Shonen Jump app.
When is Weekly Shonen Jump released?
We publish Weekly Shonen Jump every Monday around 1 PM Eastern/10 AM Pacific Standard Time (about 48 issues per year). However, there will be some weeks when Weekly Shonen Jump is not released in Japan. In the event of an off week, the U.S. version will also be off the same week.
Do we get to keep our issues of Weekly Shonen Jump?
Yes. Weekly Shonen Jump issues, whether purchased as individual issues or through a yearly membership, are yours to keep! They are archived in your VIZ Manga account's MY MANGA library.
How do I renew my Weekly Shonen Jump membership?
In the US and Canada, click HERE to renew your yearly membership.
All monthly subscriptions purchased through the Weekly Shonen Jump app will auto-renew each month until they are cancelled.
Where is Weekly Shonen Jump available?
Currently, the English-language Weekly Shonen Jump is available in the U.S., Canada, the UK, Ireland, Australia, New Zealand & South Africa.
Will Weekly Shonen Jump members receive Yu-Gi-Oh! TCG cards?
Yes! If you purchase a Weekly Shonen Jump 12-month membership, you will get at least four Yu-Gi-Oh! TCG cards sent to your home! Whichever cards are shipped during the duration of your membership, you will receive. To guarantee shipment, login to your VIZ Manga account and click on your username at the top of the page to visit your Profile page. From there, edit your shipping address in the Change Account Settings and Privacy area.
Please note that monthly subscribers & single-issue purchases do NOT qualify for Yu-Gi-Oh! TCG cards.
What if this FAQ does not answer my question?
You can always email us at firstname.lastname@example.com if you have any questions.


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Zenergy Neema Leaves Print Jacket
Go bold in black and white with an abstract collage of jungle leaves.
- Refined, lightweight, two-way-stretch Neema fabric.
- Bungee drawstring waist inside allows you to customize the fit and shape the silhouette.
- Double-ruffle collar.
- Ruched elastic cuffs.
- Hand pockets.
- Length: 24" to 27".
- 87% polyester, 13% spandex. Unlined.
- Machine wash. Imported.
We're so sorry: this item sold out sooner than expected. For an equally chic substitute, please call our Personal Service Associates at 1.888.855.4986. Or click on Chico's Chat below for immediate assistance.