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Best Buy Delivery/Installation Team(3rd Party)
Posted by
OAKLAN, CALIFORNIA -- Bought Samsung steam washer and dryer from Best Buy in oakland on 2/22/2011.
Got it delivered on 3/11/11. When I first got it, they dented the front panel of the washer and scratched the front plastic door. They were going to install it, but I said hold off on it til I get the Geek Squad to fix it. I figured, yeah, things happened and that's why there's extended warranty which I bought for 4 years.
Geek squad came on 3/19/11 to fix the entire panel. Called Best Buy to set up another installation, and got it installed on 3/25/11. Installation was done by the same company that delivered the washer and dryer. So I watched carefully to make sure they don't mess up my home and/or washer and dryer.
They made sure the washer pan was installed correctly and started with installing stacking unit kit. They were careful with moving the washer and dryer up the stairs and putting it on the hardwood floor.
Once they got it stacked, they were bit confused on how to get two very heavy appliance into a washer and dryer room. They told me that I should've bought a metal pan instead of plastic because when they move it, it's going to bend the tip and possibly crack it. Really? And where do you find them and who installs them? When I purchased the washer and dryer from Best Buy, they never mentioned anything about having a specific type of pan and you can't even buy those metal pan.
But installation guys just went on with installation....Using whatever they can to move it, but ended up cracking and bending the pan.
And also, they damaged the stacking unit kit....The dryer on top is leaning forward and there's a huge gap between the washer and dryer.
When the installation guys thought that they were done damaging it...Tried to turn on the dryer w/o any clothes...He clearly saw that vibration on the dryer was not normal... And also he asked me if this was floor item that I bought? Because the washer door is not closing?? Really? It's brand new and just because the door is not closing makes you think that it's a floor model??? All he told me was that sorry for the damage, but this is all I can do, can you sign this paper so we can report to our supervisor? Yeah, I signed that paper with very long memo saying "damaged the pan and broken door and damaged the stacking unit kit"
next day, went over to oakland Best Buy to show the pictures and videos of it and since the stacking unit and pan was purchased and installed by stores other than Best Buy, that we would have to make a claim with Best Buy corporate....And gave me Geek Squad phone number.
Called Geek Squad on 3/26/11, explain to them the whole story and made my 2nd repair appointment on 4/1/11 and the Geek Squad agent told me that she would make note of the pan and the stacking unit kit and when the tech comes on 4/1/11, that I would have to talk to him about setting up another appointment to have him bring new pan and stacking unit kit and install the unit properly.
So on 4/1/11, tech came and fixed the door the second time, but didn't get the note for fixing the pan and/or stacking unit kit so he left.
Called Geek Squad again, to find out what the f*ck is going and they transferred me to claims department and filed an incident report...And told me to call Best Buy with that claim number. Called Best Buy and they told me to call Geek Squad...And Geek Squad told me to wait 24 hour for the claims to process....I've searched online and found out that Best Buy's claim adjusters are gallagher bassett......So why couldn't they tell me to call gallagher bassett with that claim number???
All those commercials about Geek Squad agent...Solving any kind of problem....Very incompetent people...Don't know what the f*ck they're talking about...
It's been more than a month...And still haven't been able to use my washer and dryer...Once~~~!!! And how long will it take??? Who knows...
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clutzycook on 04/03/2011:
I didn't know that the Geek squad even looked at appliances. I thought they only screwed up computers.
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Washed Up or My Quest to Talk to a Human
Posted by
On Sunday Nov 22nd 2009, the local BestBuy flier included a great deal on a LG Washer/Dryer combo. My wife and I briefly discussed and decided we should go for it.
I called the local store and they stated that they'd already sold out, but suggested I go online to BestBuy.com. No problem, I hopped on the trusty computer and 15 min later I'd ordered our brand new washer/dryer and picked the delivery date of Nov 29th. This is where the happy part of the story ends...
A few hours later I get a notice that the ship date I picked wasn't available. No problem I thought. I'll just call them up and get it fixed.
After about 30 min on hold I finally get through to an agent. She states that sometimes the site and the local shipper aren't in sync as far as available shipping dates, but she helps me pick a new date(Nov 30th).
Nov 30th rolls around and I have to take a half day off of work so I can be home when they deliver the washer/dryer. About 12:00pm I start getting a little nervous so I decide to call them to verify the delivery. Again after 30 min on hold I get through to a very nice representative who apologizes because their systems are down "for update". Hello, it's cyber Monday. I doubt that the systems were being updated. She says to call back in 1 hour and they should be able to tell me my status.
An hour goes by and back into the wait que. I finally get to a person who proceeds to read me a predefined script about how the systems are down and hangs up on me before I can say anything...
OK, deep breath...
Call back again, wait again, this time I stop the person from reading the script and try to explain that I'm just looking to see if my washer/dryer are being delivered. She tries a number of ways but has no luck, because she can't look anything up by order number currently. She does however give me the number of my local BB store as its the local warehouse for deliveries and suggests I call.
Calling the local store. After about 15min on hold I get through to a customer service agent and then get transferred to the warehouse. The gentlemen tells me he'll look into it and call me back. About 50 min later the phone rings and I get to talk to an extremely helpful woman named Linda. Linda has been working on the issue but has run into the same roadblocks I did (and she works there). She suggests that I continue to try to get through later in the evening and tell them to ship the product to the store instead of my home, and then she'll figure out how to get it to me. She provides me her direct line and I thank her for her help and promise to call back once I've made some progress.
It's now about 10pm on 30th and I've basically wasted the whole day trying to get through and get an answer, but I figure I'll try one more time and see if the systems are back up.
Call, wait 10min, new message "We're sorry but all online agents are busy. Please try to call back later." CLICK...
OK, that's enough for tonight...
Dec 1, 2009.
Off to work to try to make up the time I missed yesterday. Get a break around 10am, and decide to call BB. Call, wait 10, "We're sorry", CLICK.
OK this is starting to get to me. All I want to do is get my washer and dryer shipped. This should be easy.
I give it another hour and try again.. Call, wait, CLICK... arrrrrghhhh
One more try at 1:00pm. Decide to take a new route and get the operator instead of the automated method. Tell her I've been getting cut off. She apologizes and attempts to manually transfer me. I end up in a hold que. 45min later I get transferred to someones voicemail box that's full and then it hangs up on me...
I'm at a loss. I understand it's the holiday season and they're busy. I understand computer systems having issues (it's what I do for a living)...but why oh why can't I just talk to a human. Any human...I would have even been happy with the guy with the full voicemail box...
.. I'll try again later, and keep trying. Hopefully before Christmas I'll find a human willing to help... Will update when I've found a solution...
UPDATE - I actually talked to a person!!!
Dec 1st, 2009
OK, So last night I finally get ahold of a person. Lo and behold, the washer/dryer is no longer available. I ask what they can do for me and I'm transferred to a "team lead". After explaining the situation AGAIN to the team lead, he assures me that they'll make it right and is going to pass my case to the "customer care" team. I ask when to expect to hear from them and he replies "3-7 days". WHAT? 3-7 days, are you kidding me? I ask if they can expedite the handling of the case at all, and he promises to physically walk the case over to the dept and let them know. Who knows what's going to happen next, but I'll keep posting as I hear more.
Dec 3rd, 2009
Still nothing from "customer care" so here we go again. Call in and get ahold of another customer service rep. She puts me on hold to read my case notes. After explaining again what happened and that I understand my original choice isn't available I give her our new choice of model, she puts me on hold again and tells me she'll see what she can do. She comes back and tells me she'll give me free shipping on the new washer/dryer, but I'll have to pay full price.
OK, now I pitch a fit.. this is ridiculous. Tell her I need to talk to a supervisor. She puts me on hold again. I talk to the supervisor and he basically tells me that that's the best they can do. Refund my shipping, and if I choose I can call the corporate office if I'd like to try to take it further.....LOL..
Not sure where to take this next, but I guarantee I'm not done yet...
March 25th - 2010
... It's been awhile but since there are some recent updates to the story I thought I'd let everyone know.
So back in December after the above debacle I gave up on BB. No results from corporate, online, or the store, so I went and purchased a new washer/dryer from a local company and have been happy ever since... until recently.
On March 6th I'm sitting at home minding my own business when I get a call from my credit card company. Apparently there had been a number of charges on my credit card that day that were abnormal. So they go through the list: charge from out of town, Yup, that's my wife, charge from PayPal, yup that's me, charge to BestBuy...wait a minute.
Apparently after 5 months (yes 5 months) BestBuy got a returned set back in the warehouse and decided to attempt to charge me for them. Now not only did they not bother to contact me, or setup a delivery, but they attempted to charge my CC long after the initial charge authorization had expired.
Luckily my CC company was nice enough to cancel the card and issue me a new one.
Then I begin getting emails from BestBuy daily asking me to call in to update my credit card info so they can charge me or they're going to cancel my order....LOL..LOL..LOL...
While I didn't win the fight I at least got one last poke to the eye of BestBuy before I lost..
If nothing else comes from this I pray that it helps someone in the future to avoid them at all costs.
Thanks for reading
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Now You See It...Now You Don't Get It... ("WORST-BUY" - Paramus NJ)
Posted by
ROUTE 17 NORTH -- On Friday December 17th, I went to Best Buy in Paramus NJ (Rt. 17 North) to purchase a Dishwasher. Ours had died a few days before and we were hopeful we could find a replacement of decent quality that could be delivered before Christmas eve. We were in luck. After comparing models on-line and at the store that day, we purchased an LG Dishwasher. The person assisting confirmed they had it in white and plenty in stock. I paid for a 5 year warranty, installation and disposal of the old one.
I chose Tuesday December 21st for delivery. They called the day before to confirm delivery between 1-5 on 12/21/2010. My wife stayed home and took a day off to take delivery. 4:20 P.M. rolled around and no one yet. She called the number on the receipt to check that things were on track. WELL....the initial call after 25 minutes on hold revealed that it was cancelled because when the delivery person went to pick it up it was not at the warehouse. My wife left it to me to call...I spent 2.5 hours between hold times on average or 20 to 30 minutes to eventually talk and get transferred to 4 people. One said I cancelled it. I explained that I never cancelled it. She then read that their "SMS" system cancelled at 7:15 A.M. the morning of delivery because it was out of stock and I could get a refund or select a model. NO ONE FROM BEST BUY (WORST BUY) CALLED US TO TELL US ANYTHING. THEY LET US SIT AT HOME...WASTE A DAY OFF AND GET NOTHING DELIVERED.
I spoke to the an Appliance Manager at the Paramus NJ store and he explained he had no clue why and would "escalate it." I asked for a refund and he processed it....incorrectly...he forgot to refund the warranty as well. Next morning on 12/22 I went to the Best Buy Store at Paramus NJ and spoke to the customer service desk. That person was unbelievably nice and was shocked that no one called. She refunded the remainder of the balance. I then went over to the Appliance Manager to speak to him directly. I explained that his escalation call reached the delivery company but that the problem was Best Buy and not them. He could not tell me how they went from a few items in stock on Friday 12/17 and none on the morning of my delivery and WHY no one could call us. He promised to escalate it to the warehouse and again apologized.
I received a second call from the delivery company on 12/22 and they informed me it was escalated again to them. Apparently to work at Best Buy as a manager you don't have to really understand how to follow-up on a customer problem. I explained again it wasn't their issue but wanted to know why it was in stock when I bought it and then not on the morning I was to receive it and WHY I did not receive a call. She was kind enough to offer to transfer me again, but I had now done 6 calls with no one who would find out the problem.
In the end, we lost a day off...wasted....Best Buy doesn't give a darn about an individual customer. Remember folks...they got all the gadgets you want and hide behind a big name....and it's not BEST BUY...it's "WORSE-BUY"
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Venice09 on 12/28/2010:
It sounds like everyone you dealt with was nice, apologetic and tried to help, but that something went wrong in the system. If this is your first bad experience, I wouldn't write them off completely.
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Abusive Employees & Best Buy doesn't need any customers
Posted by
deanna glaser
IRIVNE, CALIFORNIA -- I ordered a washer & dryer online to be delivered today. They came at 9am. Instead of the delivery guy asking me if I was going to do the connections myself he was being deliberately difficult by giving half information and said "you are going to do the installation yourself" Later I found out through the half info that they won't install if you didn't buy the hoses etc through them. NO WHERE DOES IT SAY THAT IN ANY INFO ON THE WEB SITE. I went back and checked. So just now I went to 2 stores, the first had no one to ask a question of and had no hoses etc at all. I went to store 2,found some of the stuff I needed, this time I was ignored by a salesperson, waited for 10 additional minutes, and decided to purchase what I found. The checkout stand was blocked deliberately by a display, soooooooooo I had to walk around to the exit door to go in and pay. Three women employees (including the supposed supervisor J blonde)were standing around having a personal conversation(because that's more important than helping customers after all, they don't care- they think they are getting the same paycheck-until sales go in the tank and people lose their jobs-for not doing it in the 1st place)The exit security guy asked if he could help me because I obviously was confused. My reply was I'm trying to pay! Thse women were literally startled out of their instense conversation. I walked over to the checkstand and the clerk admitted it is confusing. I corrected her that it is annoying. I shared with her my experience so far in that store and I guess she was personally offended by it because she wanted me to shut up just because SHE was being nice to me and helping me. HELLO THAT IS YOUR JOB. To which I replied that I take crap from customers all day long and if I had said to a customer what she had just said to me I would be fired. Her comeback was that I do not have to shop here. To which I said cancel my transaction. She had to go get her supervisor J-yes the same one who was engrossed in not helping the handful of customers in the store.
I shared with her that I was jerked around this morning with the delivery (a $2000 purchase)and can't get any assistance in the store, and now a snotty nose high school or college/immature kid is giving me crap. I had not shopped in Best Buy for 20 years. He comment was "DON"T COME BACK"
Best Buy doesn't want any customers in this economy and therefore doesn't need any revenue apparently. Best Buy employees haven't a clue as to how they get a paycheck and what it consists of. And they don't want to hear you complain about them not doing any job-especially the ones they are being paid to do. Typical selfish Californians.
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Eloise on 10/24/2009:
I just went on Best Buy's web site. On the first page of the washer & dryer section there is an Appliance Resource Center. In this section they describe many things to consider before making your selection. This includes DELIVERY & INSTALLATION. Therefore your claim that it is no where on their web site is a lie. If you had read this section then you would have never had any of these problems. Not only that but they had an instant message service and an 800 phone number. What more availability do you want! Best Buy isn't to blame in this instance, you are!
Anonymous on 10/24/2009:
(Applause Eloise).
I would have told the customer (OP) to leave my store and never come back. With that attitude you are lucky you got through the front door.
No company that I have ever bought appliances through will assemble ANY product that you don;'t buy all the component through them. They will NOT take responsibility for items that are not their merchandise. In many instances, if you buy the wrong whatever, and the installation tech puts it on and damages the product, it voids your warranty. THEN who you going to blame?
Anonymous on 10/24/2009:
Definitely one of the more bitter reviews I've read. I think it's safe to say that many retail employees don't much care about their jobs, because frankly, they aren't good jobs. Low pay, no benefits, and bad hours. I'm not defending poor service, but one way to make sure you get it is to unload a lot of anger and frustration on someone who doesn't really deserve it.
NickL11354 on 10/24/2009:
Low pay, poor hours?? solution is to quit and get another job -- not like they are indentured servants.
One of the reasons why I never shop at Best Buy is because it is like shopping on a used car lot -- same attitude plus employees on power trips.
i_am_canadian on 10/24/2009:
It's really that simple, isn't it Nick?
Skye on 10/24/2009:
I think the OP needs to change this to a complaint, not a compliment.
Ponie on 10/24/2009:
OOOOH Boy! I'm waiting for some of the CA residents to weigh in here. I'm only guessing the Best Buy employees know the difference between a compliment and a complaint.
Eloise on 10/24/2009:
Ponie, as a California native I was going to say something but why bother!
spiderman2 on 10/24/2009:
Next time I suggest you go to a local appliance store. I just bought a new washer and dryer and they delivered and installed it at no extra cost (and I spent less than 2K). Also, I suggest you learn the difference between a compliment and a complaint.
Ytropious on 10/24/2009:
STOP BRINGING AGE INTO THINGS OP. It doesn't matter if the cashier was in high school or college, it just makes you sound like a bitter old woman. Age has nothing to do with it, an older cashier would have treated you the same way with your sour, demeaning attitude. Also how the heck do you know it was a personal conversation, they may have been discussing work topics, you have no idea and choose to decide for yourself that whatever you're doing is more important then what they're doing. Best Buy won't miss your business.
Consumer12 on 11/12/2009:
Leave deanna alone; she happens to be right! Bestbuy is rude, lazy, and arrogant!
Eloise on 11/12/2009:
Deanne's information proved to be completely false!!
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Totally Unresponsive and No Capacity to Let Operators Do Anything
Posted by
NORTH OLMSTED, OHIO -- So, about 1 and a half hours ago, I got the recorded message telling me my refrigerator would be delivered tomorrow between 7:30 and 9:30 am, and to call if there was a problem. Okay, I called and was told it could not be changed because it was less than 24 hours away. now wait a minute, didn't you just say to call if there was a problem, but then you have no way to change it?
that's problem number 1
number 2
I asked to talk to a supervisor in the scheduling/delivery department which I waited for over a half hour with NO reply. I assume there is no one there, this is all computer controlled and doggone, the customer is going to do this OUR way.
number 3
I asked to be switched to customer service. Now you would think I could get an answer, at least pick up the phone, is anybody working? no, I waited another half hour with no response.
what I've learned:
you do not care about customer service. you do not answer the phone. you do not equip your operators or the chat line (see problem number 4) with the necessary connections or authority to actually resolve a problem. if the customer waits long enough, he will hang up and go away. oh he'll go away alright.
number 4
while waiting on the phone, I got online and got a chat session going. of course, he could not deal with my problem. he did not even have a phone to call another department to push this along. Without that how can he help anybody.
I will eventually get the delivery rescheduled. only after they show up and find out no one is here. Now if they decide they are going to charge me a delivery fee, well we'll be going through another round of escalating the issue til I DO get resolution.
what a pain in the a**!!!
I'll be looking everywhere I can find online to leave a review of Best Buy, to let anyone know how unresponsive this company is.
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Had repair for refrigerator out 5 times, won't take back, don't value customer's time.
Posted by
STRONGSVILLE, OHIO -- Ordered expensive Kitchen Aid refrigerator. Delivery was set up 6 weeks later. No one showed day of delivery. Best Buy customer service assured us they were on way, two hours later insisted Best Buy call warehouse, they confirmed no one picked up appliances we ordered. Best Buy uses a third party delivery service, so we were at their mercy on when they could fit us in sometime later that week(after our old refrigerator was gone & we had no food.) Their response was, "Sorry about that". Used two vacation days for delivery.
Three times after that, we waited for repair men to fix three defective parts on the refrigerator. A HEATER was installed around the ice maker to keep it from freezing up & leaking. A new panel was installed to tell the ice maker to stop filling, as it filled twice each time. The bottom freezer door made a LOUD grinding noise, new & different runners were installed but was told that is the best we can do, it's the design!
Best Buy stated from day one they would not take back the LEMON refrigerator as we did not buy the extended warranty, but we complained within the 2 week time frame but Best Buy counts the day of purchase as day one & not the delivery date(which again, was a problem getting the refrigerator even delivered). I spent over $3,000.00 for a LOUD refrigerator that I have taken 5 vacation days for & is still unacceptable. I would have had better luck buying a refrigerator at a garage sale. Kitchen Aid knows of the problems but still sends these defective appliances out at the risk of customer satisfaction. Who wants a brand new "top of the line" product that has multiple issues, defective parts, numerous sales calls? And Kitchen Aid WARNS, "if we come out & there is not an issue, you will have to pay for the service call." Which makes one wonder if they should schedule an appt.
Many hours has been spent dealing with all these issues, calls, time off work. Best Buy washed their hands of it after 2 weeks & Kitchen Aid does not care about a consumer's time & I feel I am at their mercy coming out & masking all the numerous problems, that never are fully repaired!
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joeKay on 06/11/2013:
The six week delivery! Yikes! That would have been enough for me to go somewhere else. I order my high end appliances off the net and they get all the way across the country in a week (sometimes less) and its better prices then Best Buy, free delivery, and no sales tax!
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Acting as if Incompetence is a Virtue
Posted by
GRAPEVINE, TEXAS -- We'll keep this as short as possible.
I need to buy a dishwasher. I know which one I want; model# / SKU#.
I call Best Buy.
Allow me to enumerate a sequence of events leading this writer to declare, "I shall never again step foot into another Best Buy store."
1. For years, their store phone system, relating to handling customer calls, is inadequate. Two times, today, a disconnect occurred, after having waited for an extended period of time on hold.
2. The music played into the captive ear of the on-hold customer is atrocious. Has anyone in upper management taken the time to listen, with a cell phone, how that music sounds? It's not fit for human consumption.
3. Online references to the desired product, as it relates to it's "availability" in a particular store is nothing short of deceptive. All stores showed the product as, "Available". 'Available', as it turns out, means, the product can be shipped to the store, or picked up, at a distant warehouse.
Keep your keys in your pocket. Don't drive there on the basis you think the product is 'Available in the store.'
4. The Appliance sales representative informed me that neither she, nor that department, is Best Buy. As I'm informed, they are contracted. My reply to that is, "I don't care who you work for. I called Best Buy. I tell you what I want. You tell me you have it. I come there and give you money. You then give me the product. I then drive it home.
After asking my name and address, she put's me on hold; never to return.
5. Try calling their national number. No deal. No answer. Go online and try to use their "Live Chat." The "Live Chat" button is ghosted. This being because all reps are busy. You wait like a 5-year old at Chuckie Cheese's, getting ready to smack the gopher on the head. The 'Live Chat' button now becomes active. Click it. Fill in two info fields for the representative By that time, someone else has that representative and you get to talk to no one.
One of the greatest insults to call a 'Real' salesman, is to call then an 'Order Taker', thus, intimating they have no sales skills. Best Buy floor people are neither Salesman nor Order Takers. They need Velcro pants for a sale to stick if it fell into their laps.
Ditch these losers. I called Lowe's. Within 10 minutes I had the entire deal wrapped up. The manager I talked to matched the price of Best Buy. Sure, I can't have the dishwasher today, through Lowe's. The one thing that makes up for that is, knowing Best Buy doesn't have my money today.
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Vinnie11 on 11/24/2012:
I'm so sorry you had difficulty with your purchase but after a long holiday weekend, your review made my day! LOL!! I will not shop at Best Buy. My daughter worked there when she was a sophomore in high school and they do more (Sat 6 am) training than the military yet no one ever knows anything. When she moved on to greener pastures and no longer got the discount, I couldn't be bothered with all those shenanigans. Home Depot and Lowes are the best for items like that.
Anonymous on 11/24/2012:
Very well written review.
HonestForSure on 11/25/2012:
Since when is Best Buy is considered a good option for appliance sales and support? Why put yourself through hell in the first place? Knowing this comes from some simple research.
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Worst Buy Ever....Buyer BEWARE!
Posted by
Best Buy turned out to be the worst buy for me. Bought a washer, dryer and fridge for my new home. I was so excited...until the delivery guys showed up. Damaged the fridge, and I got a lemon of a dryer. Needless to say I was not happy about either, but after being told that the fridge was on backorder and I wouldn't be able to get an undamaged replacement, I took the mediocre discount and kept the dented thing.
But wait...there's more! Dryer I received makes a LOUD screeching sound when it runs. Its horrible! Even with the laundry room door closed, its loud! I usually do laundry after the kids go to bed, but can't now as my daughter keeps crying that its so loud she can't sleep and its hurting her ears. But no fear, I just bought this thing, right? Surely I can exchange it for something that works the way its supposed to, right? (by the way this is a top of the line Samsung front loading washer & dryer)Well common sense would have you believe that a place like Best Buy actually has a decent policy on this, but silly you for trying to use common sense! This is Best Buy, no common sense or decency is allowed within their world! My husband has spent the last week practically non stop with these people: in person and on the phone with store managers, district managers, Best Buy corporate, Best Buy customer service, etc. They say no refunds or exchanges, even though the product is faulty. Then they say they will send a tech out to look at it, but he never showed. Besides do I need a tech to tell me I bought a lemon? No, I sure don't. Anything NEW that needs repair less than a week after you buy it is not worth keeping. I know it will be a constant problem! I wouldn't have paid what I paid if I were buying a refubished machine-so why should I keep this? Oh after two days of constant calling around and around, dm finally says OK I can make a special exception and exchange it for you, but you will have to pay a %15 restocking fee and new delivery charges so we can come get it and bring the replacement. What? What? What? On the back of their own contract it states that there is a 30 day return policy. And one week later, we can't even exchange a defective item that they sold us with a different one at their store? Great...well service appointment is on. We will see if he shows this time....
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Venice09 on 08/24/2011:
Looks like the retailer wasn't too quick to help you in this case.
I completely understand how you feel about this. It seems wrong when you pay full price for a new appliance that needs repair. But it does happen, and that doesn't mean it's a lemon.
If Best Buy's return policy is thirty days, then you should be able to exchange it. You shouldn't have to pay a restocking fee unless they plan on restocking a defective appliance and selling it to someone else. I wouldn't want to pay an extra delivery fee either.
I would give them one more chance to fix it. If you exchange the dryer, you could end up with one that's even worse. At least the one you have isn't damaged.
I don't think Best Buy is a good place to buy appliances. Based on my experience, the salespeople are not very helpful or knowledgeable in that area.
At Your Service on 08/24/2011:
I am surprised. If it has only been a week and the product was purchased new, they should allow you to have the exchange.
With that stated though, I can understand them stating that they want someone to come out and determine there is actually a problem before they take any further steps. If that wasn't acceptable, I would understand the steps they are taking to cover themselves.
Let us know if the problem doesn't get resolved.
trmn8r on 08/24/2011:
It makes sense to me that the machine should be examined to assess the problem. Otherwise that barely used machine goes into the scrap heap.
I don't see the justification that this machine is a lemon, at least not yet. Good luck.
Venice09 on 08/24/2011:
That's the thing. If it's a simple fix, why scrap the machine? I'd prefer to get something that works out of the box, but things aren't always going to be perfect.
I think part of the problem is that no one showed up for the service call, adding insult to injury.
*Brenda* on 08/24/2011:
Call Samsung and let them know how Best Buy is treating customers buying their items!
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Installation of New dryer
Posted by
When my husband and I purchased a new gas dryer on the 13th of July, we were told that on delivery that they would hook up the gas dryer for us. We had two five feet coil lines hook together and since it was set up that way they could not hook it up do to maybe a gas leak. Nonsense.. It's been that way for twenty years with no problem. Sears hooked it up with no problem. We ask them to put a new line in and take out the old since they didn't want to deal with the old one. He said, he only had a four foot one on the truck. NOT LONG ENOUGH.
My husband by this time was beside himself by the treatment we were getting. We almost sent it back BUT my husband said, he would put it together himself. He had to go to the hardware store for some parts and he's still working on it two hours after it was delivered. In Fact, they were to be here 10:30-12:30. They arrived at 8:30 when we were just getting up. My husband had planned to get the area fully cleared. He had to rush around to get that cleared. They could have given us a heads up that they were on there way.
He's 82 years old, It's hot and muggy. He/we shouldn't have to go through this after being told they would set it up. I told the delivery man I would sign a paper in case he was worried about a gas leak and he said he wouldn't even do that. He should have had different sizes of coil on his truck, we were willing to pay for it.
We have bought many item from Best Buy in the pass, had excellent results and assistant
but we'll think twice before we do that again.
Sincerely, Ed and JoAnn Gulian
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Alain on 07/18/2011:
In our area there are some strict codes on how gas lines are connected and who connects them. Also, if a gas line is not connected by someone who is licensed to do so, the home owner's insurance is voided. It may be different where you live.
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Posted on
SAN ANTONIO, TEXAS -- Dear Sir:
I am Formally Filing a Complaint with Best Buy as your local Service Department is guilty of Fraud, Deceptive Trade Practice Violations and Discrimination. On Sept. 4, 1999 I purchased a Maytag Electric Range/Stove (Model #: 3598459) and at the same time purchased the additional Best Buy 5 Year Extended Warranty.
We have NOT be able to receive service on the stove as your Technician placed a notice that no service calls will be performed on any of our products with PSP.
Jeff (Best Buy Technician) telephoned us and claimed, "your money from all the Service Agreements will be Refunded to you and your on your own."
From the beginning this Maytag Range/Stove has been nothing of trouble and has required multiple repairs. Which to date have totaled five (5) repairs, the first was performed by a factory service representative and the remaining four (4) were conducted by Best Buy Technicians (Names: M. Morris and Jeff).
One week after the initial service call was placed to Best Buy for service on our Maytag Range/Stove a Best Buy Technician named M. Morris, arrived at our residence on Oct. 21, 2003.
At this time, it was explained to M. Morris (Best Buy Technician) the Range started to smoke at night and that the smoke alarms had sounded. Upon our awaking, the large sums of smoke were coming from the Range/Stove and upon my placing my hands on the stove, I received a very strong electrical shock which through me back. It was also mentioned that the electric box breaker had deactivated. M. Morris (Best Buy Tech.) mentioned, "the control panel shorted, and the switches look burned, I am going to order them all." Upon looking over his back, I asked him about the wiring since it looked charred, burned, wrinkled at some areas. He mentioned, "no the wiring is OK, we can tape them."
Prior to taking the Maytag Range/Stove in for service, we went to speak to "Les" at a nearby local Best Buy store (Location: Forum), and explained the situation to him. He than telephoned Best Buy Corporate and they mentioned, "we are placing another Service Call and sending a different Technician for a Second Opinion of the appliance."
Well, M. Morris arrives a couple of days later and says, "what am I here for, show me your service order receipts you don't have four and I am going to do everything I can so you don't get it replaced as a lemon." And as he walked off said, "I can't help you "
On Oct. 8, 2003, after feeling concerned with M. Morris (Best Buy Tech.) lack of professionalism, ability and our safety we decided to take the Maytag Range/Stove to a nearby local Best Buy Store (Location: Forum). The Maytag Range/Stove was left with the Asst. Mgr. named "Les", who told us that a third party Repair company would be sent to service the appliance.
One week later, we telephoned Best Buy to speak to Les and inquire on the status of the Maytag Range/Stove and several messages were left for him to return our call. But, he never did return our call. The next day, the Service Manager form the Forum store location, telephoned us and demanded that we pick-up the Maytag Range/Stove as he stated, "we can't fix the stove here, and you need to pick-it-up."
On November 6, 2003, after multiple telephone calls were made to the District Manager (Jason Pulliam) he returned our calls and instructed us, "pick-up the stove and I will call to have it serviced at you home as we have the parts to repair it, as they have already arrived. I will have Jeff our technician supervisor repair it."
On November 6, 2003, we picked-up the Maytag Range/Stove and brought it home for repair.
On Nov. 7, 2003, Jeff (Best Buy Tech.) arrives to repair and install the parts that M. Morris had ordered. It was noticed that two (2) black switches and two (2) white switches were replaced with three (3) white switches and one (1) black switch. MAJOR ERROR: Maytag Corporation mentioned, to me that "the wrong Switch was installed as the black switches are needed for the larger burners." Secondly, Jeff mentioned, "the wrong Control Panel was ordered, this one is white and yours is Bisque color." I had to mention to Jeff, that "not only the color is wrong, but the Control Panel is NOT the same Model, as it looks different."
I then had to demand for Jeff to remove the complete back panel of the stove as we are very concerned of the charred, burnt, discolored and wrinkled wires. He hesitated and we had to ask him several times to conduct a through evaluation of the appliance.
Upon his removal, he noticed our concerns and stated, "I will contact Maytag Corp. and ask if the Wiring Harness has to be replaced." Than he rudely left our residence.
Approximately 2 hours later, Jeff (Best Buy Tech.) telephoned me and stated, "I contacted Maytag Corp. and checked with my manager, and they don't agree with you. We ill not be replacing the Wiring Harness and we will not be repairing the Range, or none of your appliances as we are going to be sending you back your money for all your Service Agreements."
I mentioned to him, "what do you mean, I have a 5 Year Best Buy Service Agreement on many items and your going to terminate all our Service Agreements?"
We immediately telephoned Best Buy Service at 1-800-332-4800 and they confirmed, "someone named Jeff (Manager) telephoned in on Oct. 28, 2003 and demanded that ALL your service Agreements be terminated." She mentioned to us that we needed to contact the District Office immediately and send a letter stating our side of the matter to Best Buy Corporate Office."
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Anonymous on 11/12/2003:
haha Best Buy loses another customer. I cannot wait until they go under. shouldn't be long. just look at the amount of negative posts Best Buy gets. helpful hints DON'T buy the extended warranties !! they are worthless. don't buy anything with a rebate, you will never see a dime of it. DO make them eat the cost of price matching. they love it when you bring in a FRY'S ad and price match.
Anonymous on 01/22/2004:
Best Buy will soon go out of business if their customer service does not improve 100%!! Every complaint I have seen here for Best Buy has been nagative.
I agree with Janet about rebates, but not just at Best Buy. We got cell phones in Nov. and were supposed to get a $50 rebate back on our daughters special one. NOTHING yet, and that was from Nokia!! They always try to find a way to cheat the customer out of their rebate. This time, I am going to file a complaint if I do not get one back.
spitzlab on 02/17/2006:
check out this address:
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text:
Go Retro with These Cool Kitchen Gadgets!
Give your kitchen a little '50s flair with these sleek cooking appliances.
By Laura Cohen
How Dashing!
With its bright, bubble-shaped base and old-school dial, the multi-function Dash Premium Digital Blender ($399.99, amazon.com) is a throwback to your mother's kitchen appliances. This 1,400-watt blender has six presets and extra manual options and the 2-liter jug includes marks for more accurate measuring.


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- You are here:
- Photos >
- 2013 peugeot rcz paris 2012
2013 Peugeot RCZ is a mild revision on perfect French cool
by Seyth Miersma (RSS feed) on Sep 29th, 2012 at 10:02AM
Peugeot's 2013 RCZ coupe – the stylish French answer to the Audi TT – is live and in color on the Paris show floor. Peugeot, in a sign of welcome restraint, hasn't done a lot to alter the overall exterior appearance of the RCZ, a car that looks as ahead-of-its-time today as it did when it came to market three years ago. Some mild updates to the car's front fascia – a satin-chrome grille, reshaped lower intake and LED running lights – can be pretty easily picked out. The double-bubble carbon fiber roof can now be ordered in a matte or a satin finish, and the... Read More


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Edushape's consumer products have been carefully developed and share not only the same quality and safety as our Educational Market products, but also the same educational and developmental focus that sets Edushape apart from the pack.
Our goal is to provide our customers with unique products using the finest manufacturing and materials available. By doing so, Edushape maintains its outstanding reputation for quality, innovation and excellence.


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Robert Capa, Courtesy of Cornell Capa
News about D-Day, including commentary and archival articles published in The New York Times.
French Town Is a Living D-Day Memorial
With the Musée Airborne and other sites, Ste.-Mère-Église, a small town in Normandy, continues its reverence for a World War II battle.
October 26, 2014, Sunday
MORE ON D-DAY AND: World War II (1939-45) , Airborne Museum (Ste-Mere-Eglise, France) , Historic Buildings and Sites , France , Museums , Renaud, Henri-Jean
The French Resistance Would Weep
Seventy years after the liberation of Paris, the ascending force in French politics recalls the spirit of Vichy.
August 19, 2014, Tuesday
MORE ON D-DAY AND: France , Paris (France) , World War II (1939-45)
An Editor's Photos of Wartime France
For a few weeks after D-Day, John G. Morris, a photo editor, took pictures of French life during wartime. Seventy years later, they are being exhibited.
August 14, 2014, Thursday
MORE ON D-DAY AND: Adams, Eddie , Capa, Robert , Cartier-Bresson, Henri , Morris, John G , Pledge, Robert , Smith, W Eugene , China , Europe , France , Germany , London (England) , Associated Press , International Center of Photography , Ladies Home Journal , Magnum Photos , New York Times , Washington Post , Books and Literature , Photography , World War II (1939-45)
Shedding Light on Nazi-Occupied Paris
Published nearly 70 years ago in France, "The Diary of the Dark Years" captures a writer's firsthand account of the Nazi occupation in Paris.
June 26, 2014, Thursday
MORE ON D-DAY AND: Books and Literature , Guehenno, Jean , World War II (1939-45) , Ball, David (Translator)
A Largely Indian Victory in World War II, Mostly Forgotten in India
The memory of the bloodiest battle of the war there, a 1944 encounter that cost the Japanese much of their best army in Burma, is complicated by India's colonial past.
June 22, 2014, Sunday
MORE ON D-DAY AND: Kohima (India) , Great Britain , World War II (1939-45) , India , Imphal (India)
D-Day Wasn't the First Time Eisenhower Felt as if He Had Lost a Son
As with his ordeal of losing thousands of soldiers under his World War II command, Dwight Eisenhower never emotionally overcame the loss of his firstborn son.
June 12, 2014, Thursday
MORE ON D-DAY AND: Father's Day , Eisenhower, Dwight David , World War II (1939-45)
D-Day's Wheels Roll Again
Thousands of military enthusiasts in trucks, jeeps and other Army vehicles converged on Normandy, France, to mark the 70th anniversary of D-Day.
June 8, 2014, Sunday
On 70th Anniversary, the Memories of D-Day Are Replayed at Normandy
June 6, 1944, has long since taken on the aura of myth, and the commemorations retell stories of heroism and sacrifice.
June 7, 2014, Saturday
MORE ON D-DAY AND: Pyle, Ernie , World War II (1939-45) , Defense and Military Forces , France , Normandy (France) , Miller, Glenn
World Leaders and Veterans to Gather at D-Day Beaches
Both President Obama and President Vladimir V. Putin are scheduled to attend the gathering in Normandy, but there has been no suggestion of a formal meeting between them.
June 7, 2014, Saturday
MORE ON D-DAY AND: Veterans , Normandy (France) , World War II (1939-45)
As D-Day Tribute Nears, Leaders Maneuver Over Ukraine
A dwindling band of veterans began gathering for the 70th anniversary of the amphibious landings in Normandy that turned the course of World War II.
June 6, 2014, Friday
MORE ON D-DAY AND: Russia , Normandy (France) , Ukraine , Veterans , World War II (1939-45) , Obama, Barack
Remembering the 320th
The 320th Anti-Aircraft Barrage Balloon Battalion, the only all-black unit in the D-Day landings, were among those being remembered on invasion's anniversary.
Honoring the Soldiers Who Fought at Normandy
President Obama led a solemn tribute to the valiant Allied soldiers who stormed the beaches at Normandy 65 years ago.
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text: 1 Very dissapointing!ColinT | 28/03/2011 | See all ColinT's reviews (1)We've bought every Lego game since they came out and enjoyed them greatly as a two player co-op. This game has too much on screen, leading to you not knowing where your character is, enemies that keep regenerating meaning it just gets frustrating to play. With the others, you killed the enemies and then searched for your critical items - not the case here as your too busy killing the multitudes that just keep coming. Not a patch on the other Lego games!


text:
Bont Software's SCADAkit Rapid Development System 3.0
- Category:
- Product Type: SCADA & Operator Interface
- Manufacturer: Bont Software
SCADAkit Rapid Development System 3.0 speeds the implementation and migration of SCADA systems and provides scalability. It is a Wonderware certified vertical solution for both the power monitoring and the oil and gas industries. The software bundles the most requested features of SCADA system users into a single package—grid view, details, trending, alarming and reports—all out of the box.
Bont Software; 940/321-1314; www.bontsoftware.com


text:
Instagram Photo Challenge Winners
Instagram Photo Challenge Winners
From VelvetHammer / via the News
Thanks to everyone who took part in Deftones' Instagram photo challenge over the US Diamond Eyes tour. Congratulations to rob_bee, who has been selected to win the signed ESP 8-string guitar. His entry is below.
The runners up are: Ashlematique, michaeldubin, charissawg, snappypappy, and brenda_1014. Each win a signed copy of Around The Fur on ltd edition vinyl.
Posted 3 years 27 weeks ago


text:
Can Data Virtualization Address the Data Integration Bottleneck?
November 30, 2012 Leave a comment
We all understand the business value of BI and analytics as enablers for growth, a means to attract and retain customers, or a way to drive innovation and reduce costs.
CIOs do as well. Both Gartner's Amplifying the Enterprise: The 2012 CIO Agenda and IBM's Global CIO Study 2011 place BI and analytics atop CIO's technology priorities.
The Data Integration Bottleneck
Providing analytics and BI solutions with the data required has always been difficult, with data integration long considered the biggest bottleneck in any analytics or BI project.
For the past two decades, the default solution has been to first consolidate the data into a data warehouse, and then provide users with tools to analyze and report on this consolidated data.
But data integration based on these traditional replication and consolidation approaches have numerous moving parts that must be synchronized. Doing this properly extends lead times.
The Data Warehousing Institute confirms this lack of agility. Their recent study stated the average time needed to add a new data source to an existing BI application was 8.4 weeks in 2009, 7.4 weeks in 2010, and 7.8 weeks in 2011. And 33% of the organizations needed more than 3 months to add a new data source.
And new and complex data landscapes, diverse data types, new sources such as big data and the cloud have created new requirements that further challenge traditional data integration approaches.
Simplify to Succeed
Rick van der Lans, in Data Virtualization for Business Intelligence Systems: Revolutionizing Data Integration for Data Warehouses, describes how the architectures of most business intelligence systems are based on a complex chain of data stores starting with production databases, data staging areas, a data warehouse, dependent data marts, and personal data stores. Simply maintaining this complexity is overwhelming IT today.
According to van der Lans, "these classic BI architectures served business well for the last twenty years. However, considering the need for more agility, they have some disadvantages:
- Duplication of data
- Non-shared meta data specifications
- Limited flexibility
- Decrease of data quality
- Limited support for operational reporting:
- Limited support for reporting on unstructured and external data."
Data virtualization provides a more streamlined data integration approach, a more iterative development process, and a more adaptable change management process than traditional data integration based on consolidation and replication.
Using data virtualization as a complement to existing data integration approaches, ten organizations profiled in Data Virtualization: Going Beyond Traditional Data Integration to Achieve Business Agility, cut analytics and BI project times in half or more.


text:
Clothes That Can Monitor, Transmit Biomedical Info DevelopedDec. 3, 2014 Smart textiles are able to monitor and transmit wearers' biomedical information via wireless or cellular networks, developers report. This technological breakthrough clears a path for a host of ... full story
Engineers Make Sound Loud Enough to Bend Light on a Computer Chip: Device Could Improve Wireless Communications SystemsNov. 26, 2014 Engineering researchers have developed a chip on which both sound wave and light wave are generated and confined together so that the sound can very efficiently control the ... full story
Studying the Speed of Multi-Hop Bluetooth NetworksNov. 26, 2014 Bluetooth technology is the most widespread standard wireless communication. One of its applications is the creation of electronic sensor networks. Researchers have studied the performance of ... full story
Wireless Electronic Implants Stop Staph, Then DissolveNov. 24, 2014 A resorbable electronic implant that eliminated bacterial infection in mice by delivering heat to infected tissue when triggered by a remote wireless signal, researchers have reported for the first ... full story
Study Supports Free 'Super WiFi'Nov. 24, 2014 The need for the wireless transfer of data will increase significantly in the coming years. Scientists therefore propose to turn some of the TV frequencies that will become free into common property ... full story
Wearable Tech for Battlefield, People at Risk for Heart AttacksNov. 13, 2014 Wearable devices can count the steps you take and the calories you burn. But can they help soldiers in the field? Or prevent someone from having a heart attack? Researchers say ... full story
Lighter, Cheaper Radio Wave Device Could Transform TelecommunicationsNov. 10, 2014 Researchers have achieved a milestone in modern wireless and cellular telecommunications, creating a radically smaller, more efficient radio wave circulator that could be used in cellphones and other ... full story
World Record in Data Transmission With Smart CircuitsOct. 21, 2014 Fewer cords, smaller antennas and quicker video transmission. This may be the result of a new type of microwave circuit. The research team behind the circuits currently holds an attention-grabbing ... full story
Novel Communications Architecture for a Connected WorldOct. 2, 2014 The ubiquity and flexibility of wireless access to the Internet played a very significant role in the tremendous growth in mobile devices such as smartphones, tablet PCs, and laptops over the past ... full story
Reflected Smartphone Transmissions Enable Gesture ControlSep. 19, 2014 Engineers have developed a new form of low-power wireless sensing technology that lets users "train" their smartphones to recognize and respond to specific hand gestures near the ... full story
Scientists Twist Radio Beams to Send Data: Transmissions Reach Speeds of 32 Gigibits Per SecondSep. 16, 2014 Researchers twist four radio beams together to achieve high data transmission speeds. The researchers reached data transmission rates of 32 gigabits per second across 2.5 meters of free space in a ... full story
A Smart Fluorescent Antenna for Wi-Fi ApplicationsSep. 3, 2014 A new invention uses ionized gas in fluorescent light tubes to transmit Internet wireless frequency signals throughout a building with the aid of already existing electrical ... full story
World's First ZigBee-Based Inter-Satellite Comms SystemAug. 25, 2014 Engineers have successfully piloted the world's first ZigBee-based inter-satellite communication system. Designed to evaluate the performance of wireless sensor networks (WSNs) in space, the ... full story
A New Wireless Energy Transfer Device Can Charge Any Device Without Using CablesAug. 19, 2014 Researchers have designed a new device for wireless energy transfer that will, for example, charge mobile phones or laptops without needing ... full story
Sensors That Improve Rail Transport SafetyAug. 6, 2014 A new kind of human-machine communication is to make it possible to detect damage to rail vehicles before it's too late. The technology also leads to an improvement in the servicing of trains, ... full story
No-Power Wi-Fi Connectivity Could Fuel Internet of Things RealityAug. 4, 2014 Engineers have designed a new communication system that uses radio frequency signals as a power source and reuses existing Wi-Fi infrastructure to provide Internet connectivity to battery-free ... full story
Kill Switch in Cell Phones Could Save Consumers More Than $3.4 Billion AnnuallyJuly 29, 2014 A new study shows consumer savings from the Kill Switch legislation exceed initial projections and now points to well over $3 billion. This savings to consumers comes at the expense of insurance and ... full story
Wireless Home Automation Systems Reveal More Than You Would Think About User BehaviorJuly 24, 2014 Home automation systems that control domestic lighting, heating, window blinds or door locks offer opportunities for third parties to intrude on the privacy of the inhabitants and gain considerable ... full story
Li-Fi Protocol Allows Use of the Internet at the Speed of LightJuly 13, 2014 Sisoft Company in Mexico has developed a technology that can illuminate a large work space, an auditorium or an office, while providing full mobile Internet to every device that comes into the range ... full story
Virtual Reality Crowds Produce Real Behavior InsightsJuly 8, 2014 Scientists are advancing virtual reality technology in the service of studying the science of the swarm: how patterns of crowd movement emerge from individual behaviors. They have developed a ... full story
- Engineers make sound loud enough to bend light on a computer chip: Device could improve wireless communications systems
- Studying the speed of multi-hop Bluetooth networks
- Gigabit wireless communications: Research could have significant implications for future of mobile devices
- Horticulture: Multiple commercial uses of wireless sensor networks outlined in report
- First contagious airborne WiFi virus discovered
- New system allows for high-accuracy, through-wall, 3-D motion tracking; Technology could revolutionize gaming, fall detection
- Increasing efficiency of wireless networks: New method could have broad impacts on mobile Internet and wireless industries
- Elusive capacity of networks: Calculating data network's total capacity notoriously difficult, but theorists making some headway
- Reaching 99.999999999997 percent safety: Computer scientists present their concept for a wireless bicycle brake
- Power from the air: Device captures ambient electromagnetic energy to drive small electronic devices
- Nanotechnology circuits for wireless devices: First wafer-scale graphene integrated circuit smaller than a pinhead
- Communicating in a crisis: Researchers devise new technique to help rescuers communicate after terrorist attacks
- What's mine is virtually yours: Collaboration between mobile phone users can speed up communications
- Toward computers that fit on a pen tip: New technologies usher in the millimeter-scale computing era
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Cars > oldcorvairlover's Garage
About oldcorvairlover's Garage
About me and my passion for cars
well im still young, but i have a passion for classic cars. i grew up riding to church in a 88 lincoln town car signature series. i rode with my grandparents in their 84 buick regal coupe. I bought my neighbors garage-kept corvair at his yardsale for $900 and have since then gotten it running and its being sent off to vermont for a detailed restoration. i am a firefighter and student so i do not have tohe time to do most of the restoring myself. i hope to take it to car shows all over the place and some day pass it down to my kids
My first car
06 dodge ram
My dream car
20s packard, delorean, allard
Car clubs I'm in
- Type of racing: nascar cup series
- Driver: jeff gordon
- Driving song: sweet home alabama
- Car movie: herbie
- Car magazine: hemmings
- Car game: classiccaropoly
— Profile last updated: Sep 24, 2013
oldcorvairlover's Groups 1 – 3 of 4
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Classisc, Muscle, and Music Enthusiast
THis group is for people like me. I love old classics like the Bel-Air and the original Vette to pure muscle like the 70 LS6 Chevelle or the 69 Z28. But you cant count out music. Since the fortys music and cars have been fused into this beautiful monster we have today.
Ohio, United States
Corvair Mafia Enthusiast
First things first: The Corvair Mafia IS NOT A CHALLENGE GROUP! The purpose of The Corvair Mafia is to raise awareness of the Corvair as a viable Hobby/Collector/Special Interest/Performance car in the minds of our fellow Motortopia members through participation in the Motortopia Challenges....
Pennsylvania, United States
Corvair Nuts Enthusiast
Club Groups
North America's oldest and largest club for all year Chevy vehicles. Established in 1992 and offers color magazines (WORLD), emagazines, technical advice, member recommendations on service, body and parts sources, registration of your Chevy, a tradition of service, message boards and FREE member...
Illinois, United States
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- May 23, 2011 at 2:05 pm
- Nice rides! cool corvair!
- Feb 1, 2010 at 10:55 am
- Thanks for the add. Nice Corvair!
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New Arrivals
mouse over photo to zoom click for larger image
Butterfly Serenity Smocked Dolman Top
Colorful butterfly wings flutter across the dolman silhouette.
- Dolman sleeves for carefree comfort.
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Industry Balks At Eliminating Exchange Rebates
Posted October 15th, 2013 by The Options Insider in News Feed (Feed only; won't show in main listing)
About The Options Insider
The Options Insider.com was founded by Mark S. Longo, one of the most respected voices in the options industry today. Mr. Longo is an options trader and former member of the Chicago Board Options Exchange. Over the years, Mr. Longo's analyses of the options markets have appeared in a wide variety of domestic and international publications. As one of the few industry commentators with options experience, he has developed a substantial following among industry veterans and newcomers looking for insight into this complicated marketplace. In addition to Mr. Longo, The Options Insider.com also offers the combined experience of our vast network of industry insiders. The Options Insider.com's content is provided exclusively by options traders, brokers, market makers and others with a unique understanding of this marketplace. Our network of industry insiders allows The Options Insider.com to offer what other financial websites and print publications cannot – expert insight into the world of options.
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Restoring Lives: Now That's Justice
Page 2
Finding Real Justice
Years later, as a reporter at the Washington Post, I wrote my autobiography, Laughing in the Dark, and started giving motivational speeches and running workshops for women in prisons around the country.
The more time I spent in prisons, the more I came to believe that there had to be a way to keep our streets safe without throwing people away. Everywhere I turned, I saw myself. I met women, most of them mothers, serving too much time for crimes (embezzlement, check fraud, prostitution, burglary) committed because, like me, they had a drug problem.
Then I discovered what I had been looking for—an alternative to incarceration called restorative justice.
In restorative justice, all of the parties impacted by an offense—offender, victim, and community—are involved in determining a resolution that addresses the harm caused by the crime. Restorative justice acknowledges that crime is about more than breaking the law: Therefore, the resolution is about more than simple punishment.
In North America, restorative justice has roots in the very communities that have been hurt most by the prison system. There is evidence that similar approaches were used by West African slaves brought to the Sea Islands of South Carolina and Georgia and by Native Americans.
While researching restorative justice, I found cases such as one in Norfolk, Va., where a youth stole his parents' car, crashed it into another woman's car, and ran. Instead of serving time in juvenile detention, a restorative justice program allowed him to work and pay the woman back for damage to her car and income she lost while her injuries prevented her from working. The youth and the victim met, and he was able to see the connection between his bad decisions and the harm he had caused. It struck me that he received what I missed. He was given work to help him pay his restitution. The process was respectful to everyone: The young man left changed but not labeled a criminal.
I met Morris Jenkins, a criminal justice scholar at the University of Toledo. Jenkins' work demonstrates how communities have historically resolved crime. The Sea Islands have preserved much of the unique Gullah culture of the West Africans who were brought there as slaves generations ago. Jenkins found that before there was a bridge from the islands to the mainland, the island people used restorative justice to settle civil disputes and some criminal complaints. "They called it the Just Law," Jenkins told me recently. "One of the ladies in her 90s told me a story about how they used to have these community meetings at faith houses—little shacks, not churches. They would bring together the offender and his folks, and victims and their folks, and the elders—and they would come up with a resolution."
As I investigated these stories, I realized restorative justice offered everything my experience with the corrections system did not. I had wanted to change my life, so I could be a good daughter, sister, and mother. But I didn't know how to change. Being on probation, paying restitution, and being disregarded when I applied for a job did not address my desire to be a good person or help boost my self-esteem. The punishment and judgment against me crippled me even more.
Once I committed my crime, I never felt as if I was part of a community. No one saw the power in getting me to realize the harm I had caused to my family. My parents were ashamed. I disappointed friends and neighbors who had helped me over the years. I knew that some of them probably even felt I had brought shame to our close-knit neighborhood. No one ever considered finding a way for me to give back, to feel forgiven and accepted again. I had to put all of the pieces together myself—find a way to repair the harm I caused, forgive myself, and be a part of the community again—a process that took years.
Transforming the System
Over the years since I discovered restorative justice, the number of programs has grown slowly. Today, as federal and local governments search for ways to save money, more attention is being paid to alternatives to incarceration. Many restorative justice programs are now operating in partnership with the court system.
My friends, Ivy and Saleem Hylton, receive clients referred by the Court Services and Offender Supervision Agency in Washington, D.C. The couple co-founded Youth and Families in Crisis, which runs innovative restorative justice sessions in Prince George's County, Md.
The Hyltons have seen incredible changes in former perpetrators of violent crimes who have attended their restorative justice sessions. They teach relaxation and meditation to clients to give them tools for controlling their emotions and refocusing their attention. Using a restorative justice practice from Native American traditions, they hold discussion circles in which each person has an opportunity to speak without interruption and learns to truly hear and respect others, often for the first time.
I spoke with Antonio Addison, who spent 15 years in prison for a murder conviction: He believes participating in the circles and learning to meditate has saved his life.
"We started with prayer and then the circle," said Addison. "Some spoke up; some were not open. I would share my deepest emotions. The only peace I had felt in my life was when I was in the hole in prison, in solitary."
Addison found he could create a feeling of peace by using sounds introduced to him at the sessions, such as the sound of the ocean or soft bells. "I would play the CDs to relieve stress before I went to sleep. Then I started using them when I got upset or angry, and I found they relieved me of those things so [my emotions] didn't build up and explode."
In one year, with the Hyltons' help, Addison accomplished something he could not do in 15 years of incarceration: He is able to control his anger before it explodes into rage. Now, at 41, Addison is married, has two-year-old twins, is a supervisor for a major utility company, and gives back by volunteering with the Hyltons, encouraging new participants by sharing his story and answering their questions.
Restoring Hope and Imagination
Five years ago I co-founded a nonprofit organization, The Brown Angel Center, which helps women transition from prison to the community. We run workshops for the women in the Mecklenburg County Jail in Charlotte, N.C. A couple of months ago, I was teaching the women about restorative justice. They sat silent, intrigued.
"We need that here," one said.
"It makes so much sense," said another.
At the jail, the women are waiting to be sentenced or to begin long prison terms. They are separated from their children, and some have already lost custody because their sentences are too long to allow them to continue parenting. One thing hasn't changed since I started speaking in prisons 16 years ago: Most women I meet are incarcerated for nonviolent crimes. Restorative justice would help them; prison time does not.
Voices of Compassion
Personal stories of life beyond bars.
Meanwhile, restorative justice practitioners say we have just begun to use our creativity to develop inventive programs to address crime. I speak at colleges around the country, encouraging a new generation of leaders to consider applying their talents to create a new model of justice. I stand before these students and the women who are locked up as an example of the distance one person can travel in a lifetime.
Dressed in my best business suit, I hold up my mug shot to illustrate to them that you can never know what a person might become, what potential they have within. My photo shows me at 21, a baby-faced girl with a large afro and a sign hanging around her neck that says, "Charlotte Mecklenburg NC, 19 Jun 70, 70 – 90."
"This is what a drug addict looks like," I say. "This is what a teacher looks like. This is what an author looks like. This is what a mother looks like."
Patrice Gaines wrote this article for Beyond Prisons, the Summer 2011 issue of YES! Magazine. Patrice is the author of Moments of Grace: Meeting the Challenge to Change and Laughing in the Dark : From Colored Girl to Woman of Color—A Journey from Prison to Power. She is based in South Carolina.Interested?
- Think Outside the Bars
Why real justice means fewer prisons.
- It's a Locking-People-Up Problem
The American problem with mass incarceration is less about crime than it is about how—and who—we lock up.
- My First Vote
"I was overjoyed when I got my voter registration card. I was a real citizen!" Ex-offenders on reclaiming the human right to vote.
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Thanksgiving Book Give Away Contests have started on the Ehell blog! Check it out and enter!
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I don't want to get involved in this argument.
About unfriending, when you unfriend someone on Facebook, it's because you don't want to hear from them, or about them, anymore. At least, that's the assumption I make.
John is already getting the only responses he wants: validation that he was right and Susan was a jerk for unfriending him. If he seriously wanted to "understand" what happened, he would have taken it offline and asked someone (maybe even Susan) in real life, instead of publicizing her reaction and his thoughts of emailing her to his personal audience.You are wise to ignore the drama.
So tell me, ehell, is my first inclination correct? Ignore the drama and stay out of it?
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Blog David Anderson
Mai 2011
End of an era
Last week mainly consisted of a number of internal meetings, such as audit committee, staff executive and so on. All are important of course, but it does mean that during such weeks I do not get the chance to visit sites outside of Cardiff.
The evenings were also busy, and on Tuesday night I went to a dinner hosted by the First Minister to mark the special relationship between Japan and Wales. It was the first type of event since the election, and it was clear that the international profile of Wales will be important to Carwyn Jones over the next few years. His speech was excellent, and I was amazed to learn that there are over 130 companies from Japan operating here in Wales. Though it was a lovely evening, it did strike me that there were very few women present and that most present were men of a certain age in suits, like myself. This was reinforced in a performance by a Male Voice Choir. They were excellent singers, but it did make me wonder if in the future we could showcase a more creative Wales at such events? Something to ponder anyway...
Wednesday evening was also a late evening, this time at the Museum to mark the retirement of our President, Paul Loveluck. I have only been in post in Cardiff for 8 months, so I have not had the privilege of working for years with Paul as some of those present hae done. But in that short time, it is already clear to me that he has been an exceptional President. His combination of vast managerial and Chief Executive experience in different organizations in Wales, and personal values, is exceptional. I have found that Paul is hugely liked and respected by everyone, inside and outside Amgueddfa Cymru. And they in turn feel that he respects them.
His diplomatic skills, and his ability to understand and represent many different groups in Wales, have ensured that significant and potentially serious challenges and difficulties have not developed into crises.
Paul has overseen the most important changes and developments in Amgueddfa Cymru, certainly since the opening of St Fagans in 1948, and possibly since its foundation. His legacy is one of impressive physical transformation of our sites for public good, but it is also of something even more important - an organization that over the last 9 years has been shaped by his values.
The best tribute we can pay to Paul is that Amgueddfa Cymru holds these values close, and carries them forward in its heart. Though we of course look forward to a new chapter with a new President, we will miss Paul and the contribution he's made to our work.
Fun, but an important insight
Over the past few weeks, I have been undertaking work experience at our sites. There are two to go - Llanberis and National Museum Cardiff - but I thought it would be interesting to report back on what I've been tasked to do up to now. One of the things that struck me the most was the high level of skills required at all of our sites to ensure that everything runs smoothly. It is not just a matter of opening and closing the gates at the start and end of every day, and each member of staff has an important role to play in ensuring that we deliver the best for our visitors.
I was given a wide range of tasks that were in accordance with my limited skills level in some areas! Highlights included taking part in the safety inspection at Big Pit, selling a site booklet at Caerleon, cleaning the ladies toilets at Swansea, supervising the operation of the carding machinery at Drefach and removing corrosion on the earliest surviving mining truck in Wales at our Collections Centre in Nantgarw. St Fagans worked me the hardest, from removing hundreds of dead heads from tulips, to creating threads by hand for the reconstruction of the Clogmaker's cottage to making nails from scratch at the Blacksmiths workshop. I nearly succeeded in making the perfect nail, but I made the mistake of overheating the metal meaning that the nail became too brittle and alas, unusable.
I'm looking forward to completing my work experience at the remaining sites! It has been a fun experience, but also an important one as it has given me a different insight into the workings of each of the sites. It has been a great way for me to get to know staff in a more informal environment. Although formal presentations are necessary from time to time, I do prefer having the opportunity to talk one to one.
Blog David Anderson
Ffotograffau Hanesyddol (Esmee Ffairburn)
Linking Natural Science Collections in Wales
Project Sain Ffagan Amgueddfa Werin Cymru Project Creu Hanes
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WHAT IS IT? The latest installment of insanity from Travis Pastrana and his fearless friends.
CONTACT?(888) 873-8423 or www.evs-sports.com.
WHAT'S IT DO? If Travis Pastrana were given a dollar for every time anyone called him crazy, he would pass Bill Gates on the Fortune 500 list. Now that Travis is unofficially retired from Supercross and motocross racing, he has taken his talents elsewhere. Thankfully, we can still keep track of him because Gregg Godfrey has filmed Pastrana's rally racing, base jumping, freestyle, and off-road competition endeavors. "Double Wide" is the latest video in The Nitro Circus stable. You won't be shocked to learn that "Double Wide" isn't altogether different from previous offerings. Godfrey's formulaic recipe for success is insane stunts coupled with bone-crushing crashes, outrageous ideas gone wrong, and nonstop entertainment.
ÿÿÿ Although most people think of a Travis Pastrana Nitro Circus video as a motorcycle video, "Double Wide" isn't a sport-specific flick. It touches on the 2008 Supercross season, but then moves to snowmobiling, downhill mountain biking and other action sports. "Double Wide" is intended to be a direct reflection of the activities that Pastrana is interested in.
WHAT STANDS OUT? Here's a list of things that stand out with the ThrillBillies "Double Wide" DVD.
ÿÿ (1) Stunts. What do you like? Monster trucks, downhill mountain biking, rally cars, Supercross, tree climbing, water slides, alligator wrestling, freestyle motocross or base jumping? Most of "Double Wide" is focused on rally cars, freestyle motocross and crashes, but there is enough variety in "Double Wide" to keep viewers interested through multiple showings.
ÿÿ (2) Locations. Godfrey and Pastrana usually head to far away locations. In "Double Wide," the crew spent time in Costa Rica, Colorado, Utah, Oklahoma, Tennessee, Mexico and Pastrana's house in Maryland. Thankfully, unlike in the last video, Travis Pastrana didn't almost die while doing stunts in most of these places.
ÿÿ (3) Length. "Double Wide" is exactly one hour long, and the DVD includes a few extra features. Unfortunately, the extras aren't very interesting. Be advised that the language is not appropriate for young children and concerned parents should exercise caution (unconcerned parents will let Junior do whatever he wants).
ÿÿ (4) Best moment. "Double Wide" begins and ends with Pastrana's not-so-brilliant idea to ride a plastic tricycle down a mega ramp and hit a super kicker. Travis backflips the tricycle and comes up short on his first attempt. On his second attempt he rings his bell for the 14,326th time in his life. Right before the credits roll at the end, TP finally sticks the landing.
WHAT'S THE SQUAWK? Two squawks: (1) There is a language issue…bad language for young uns. (2) If you've seen one Nitro Circus video, you've seen them all.
Godfrey and Pastrana continue to work well together, and while "Double Wide" is derivative, it does have some unique ideas and a go-for-broke approach. It's an entertaining flick for any action sports junkie.


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Springer should draw nod for county commission seat
With Springer, what you see is what you get
Oct 20, 2012 | 16 Comments
By The News-Register Editorial Board
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I appreciate that Jeb owns this paper and feels he has the right to make it his personal forum. But, the readers are the board of directors. And, given the way things are going, people are selling their stock due to lack of faith.
I have read comment after comment with readers advising they expect more from journalists. The NR stopped being journalists when there were more adjectives than factual information.
As a taxpayer, I want a commissioner that is open to public comment.
As a candidate I will tell you that these endorsements only matter if you get them. I don't think that they change voters minds all that much-- people who read the paper tend to make up their own minds far earlier then when the endorsements come out.
I have often wondered why candidates bother to do them at all-- and the answer really is that it is part of the history of politics. In a time when people couldn't get in touch with each candidate themselves (yes, there was a time when there was no cell phones, websites, and email!!), they relied on these endorsements to help them. That was also back in the day when the media was "the fourth branch of the government" the watchdog for the people-- we have seen that part of history go by the wayside as well.
Editorial boards are also different-- this one is made up of just people from the newspaper while the Newberg board is made up of many people from the community and the newspaper. Does it change the outcome-- it might. So, it is just part of the "race" and we live with it. It didn't hurt my feelings for more than a minute or two-- I can't be doing this kind of work and not expect someone to hit you once in a while-- it has been a great race with no mud slinging and that is all that mattered to me.
In my opinion, Angela just sounds a little too personally invested in this to not have any affiliation with the campaign.
The way it appears, the extremes (of each party) wish to wedge their way into the decisions of whomever is elected by making endorsements and contributions (buying favors down the road), muscling, if you will.
Usually, good ideas and programs come from both sides, but the divide between the parties will not allow much in the way of acknowledgment, only partisan bickering and finger pointing. But that is their defined agenda, and the extremes make sure it continues. The 'bigs' on either side will only stir the pot. It's the minions who get their hands dirty, parroting what the party states as truth.
None of this activity is good for Yamhill Co. or it's citizens, but results are not important, it's all about control.
Denise Bacon is a respected, active civic leader from Newberg. The News-Register, in endorsing Allen Springer, had only positive references to her.
Angela Flood is a long-time Lafayette activist whose comments are confusing, given her long history of lobbying the newspaper for its support on political issues from Lafayette. To my knowledge, despite many years of political activism and contact with our newspaper, she has never before expressed to us any opposition to the tradition of newspaper editorial endorsements.
Jeb Bladine
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• Farmers say landfill devastates operations (3)
• We feared for our lives, officers say (3)
• City asks homeless camp to pull up stakes (3)


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