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Starbucks Mocha Coffee
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SEATTLE, WASHINGTON -- My wife picked up an 11 ounce bag of this at Target the other day (it was around $8 and she had a buck fifty coupon taken off of that). We really like it. It has a smooth quality and a distinctive chocolate taste to it. It's good in the morning straight or with a shot of whipped cream, or at night with a splash of Chartruese Elixir Vegetal (it'd probably be fine with just green or yellow) or some Grand Marnier if you're so inclined (the chocolate flavour will still come through). Not really tasty with Bushmills or Brandy.
They say you could also squirt some Hershey's in it, but I don't think it needs the extra chocolate. If you feel like something different than the standard Colombian in the morning, you may want to give this a try.
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Anna Molly on 02/24/2013:
Nice review. My main problem with any type of coffee, when mentioning mocha is a milk base, and I can't do that. Does it have dried milk as an ingredient?
Sparticus on 02/24/2013:
Anna Molly- You can order it with soy milk if that helps. That is how I get it. =)
Alain on 02/24/2013:
Sparticus is right if you are getting this at a Starbucks store where they recommend you ask the barrista (the server, I guess?) about possible allergens. They say on their webpage that the information about allergens is not available online, so if you got the packaged coffee at Target, like we did, the only way I could find to answer this question would be to call them at 1-800-782-7282. All the package says is "Ingredients: Ground Coffee, Natural Flavors" ("Natural" could mean most anything).
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Starbucks Bell, CA Not Service or Pet Friendly
Posted on
I frequented the local Starbucks, in Bell, Ca, with my pug. I would go inside this retail establishment, with my doggy, and place orders. But when I went to a Starbucks in Long Beach, Ca, they informed me that no pets are allowed in any Starbucks establishment. Today I walked with my dog to the Bell, Ca Starbucks. Knowing now about store policy, I waited for a car to finish an order at the drive through window so that I could flag someone down to place an order. As the server started to close the window doors, from a distance, I told him I needed service. Thinking he had acknowledged me, I waited; but got no reply. So I went to the window. When he finally came to the window, he told me they "only take orders from people in cars." I told him to pretend I had a car and to take my order. (I really just wanted to have someone meet me at the front to accommodate my order). He didn't offer to help place my order, so I asked to speak to a supervisor. He closed the window. I waited a while. Stephanie came to the window. I asked if she was a Supervisor. She said yes. (She wasn't). I informed her I had a pug and couldn't go inside the store. She advised me to tie my dog to a pole and come inside to place an order. I told her that I couldn't do that, and instructed her to take my order at a table outside. She insisted that she couldn't take my order at the drivethrough window. I told her I needed my order taken outside, in the front. With an attitude, she started to close the window doors; but I insisted, and she said she'd see what she could do and rudly closed the windows -even though I wasn't done talking. I waited a while for someone to come. It wasn't until a car placed an order that Monica came to the window. She ordered me to step aside telling me that they couldn't take my order at the drivethrough window because Starbucks policy wouldn't want me to get run over. I asked for the manager. She said she was the manager. I asked her to take my order at a table outside by the door. At that moment, STephanie came back to the window; and insisted that I tie my dog to a pole " instead of making a big deal about this at the dirve through window." Those were her exact words! Insulted, I told Monica that I didn't appreciate their attitudes. Monica inturrpeted me saying that I could either tie my dog to a pole or let someone hold it. I told her I couldn't do that. Monica insisted she couldn't help at the window and ordered me to step aside. I said they just lost my business. I was humiliated by these imbeciles. Not only that, but I ran out of water for my dog and had to scrounge for a water fountain at the high school next door. My plan was to have a frappucino at Starbucks, watch the sunset with my dog, and walk home after my doggie had rested a while. Instead, I had to carry my tired dog all the way home; all 29 pounds of her. Unbelievable! I couldn't believe that Monica was a supervisor or the horrible treatment I just received. When I arrived home, I called Starbucks in Bell, CA to complain to a real manager. Monica answered. I asked for her supervisor. She insisted she was the supervisor. Irate, I explained to her about customer goodwill. I explained to her the scenario all over again so that she would comprehend that I was expecting SERVICE and not DRIVETHROUGH service. I even asked her if she understood. All she said was that Stephanie offered to hold the dog, and she kept going back to how she couldn't serve me at the drive through window. ARgh! I told her, "I'm giving you a chance to rectify yourself here, Monica, or I will complain." Monica said, "Go ahead. Complain," as if she was saying "I dare you." As if it was a standoff. I'm soooooooo freaking upset. NOT ONLY BECAUSE I'M A COFFEE FREAK AND GET MY COFFEE AT THAT FREAKING PLACE IN THE MORNINGS VIA DRIVETHROUGH, but because of the horrible service I received that forced my pug and I to suffer. Monica holding my dog was an impossibility as my dog suffers separation anxiety. I can't believe an establishment like Starbucks doesn't facilitate Pet owners. And by this, I don't mean letting dogs inside the establishment. By this, I mean commonsense. I was humiliated by a bunch of shmucks who don't know a thing about customer goodwill or care about customer service. SO HERE I AM ONLINE, TRYING TO GET SOMEONE AT CORPORATE TO FREAKING DO SOMETHING ABOUT IGORANT STAFF AT THIS FRANCHISE! Please have someone from corportate contact me by mail or by phone or by email. What do I expect? I expect Monica and Stephanie to be reprimanded for their horrible service and for someone to explain customer goodwill. That involves going out of your way to provide excellent service for everyone, including pet owners. Most importantly, I expect an apology. If I don't get one from Stephanie or Monica, I sure as hell better get it from Starbucks if they want me to remain a customer, because Monica and Stephanie sure don't give a crap if I never return. I'm only bothering because I'm a caffeine addict and it's convenient to go there. But if I don't hear from someone and something's not done about this, I WILL take my business elsewhere; and you can bet I'm going to make sure EVERYONE I KNOW and even those I don't learns about the way Starbucks allows their employees to treat pet owners.
What was actually sent via Starbucks Online Consumer comments:
Knowing about pet store policy, I waited with my Pug for a car to finish an order at the drive through window to flag someone to take my order. As the server started to close the window doors, from a distance, I told him I needed service. Thinking he had acknowledged me, I waited but got no reply; so I went to the window. When he finally came to the window, he told me they "only take orders from people in cars." He didn't offer to help place my order, so I asked to speak to a supervisor. Stephanie came to the window. I asked if she was a Supervisor. She said yes. (She wasn't). I informed her I had a pug and couldn't go inside the store. She advised me to tie my dog to a pole and come inside to place an order. I told her that I couldn't do that, and instructed her to take my order at a table outside. She insisted that she couldn't take my order at the drivethrough window. I told her I needed my order taken outside, in the front. With an attitude, she started to close the window doors; but I insisted, and she said she'd see what she could do and rudly closed the windows -even though I wasn't done talking. I waited a while for someone to come. It wasn't until a car placed an order that Monica came to the window. She ordered me to step aside telling me that they couldn't take my order at the drivethrough window because Starbucks policy wouldn't want me to get run over. I asked for the manager. She said she was the manager. I asked her to take my order at a table outside. At that moment, STephanie came back to the window; and insisted that I tie my dog to a pole " instead of making a big deal about this at the dirve through window." Those were her exact words! Insulted, I told Monica that I didn't appreciate their attitudes. Stephanie offered to hold my dog. (My pug has separation anxiety, so that was NOT an option.) Monica inturrpeted me, saying that I could either tie my dog to a pole or let someone hold it. I told her I couldn't do that. Monica insisted she couldn't help at the window and ordered me to step aside. I said they just lost my business. Humiliated, I was forced to scrounge for a water fountain at the high school next door. My plan was to have a frappucino at Starbucks, watch the sunset with my dog, and walk home after my doggie had rested a while. Instead, I had to carry my tired dog all the way home; all 29 pounds of her. Unbelievable! I'll start with www.My3cents.com, will work my way up to the LA Times, and maybe even the evening news.... hmmmm.
2:01pm 7/9/06
Called the store to ask to speak to the afternoon Supervisor. Monica answered. I told her I complained online at starbucks.com and that I was now going to complain to her district manager. She said, "We tried to help you, ma'am, in any way we could; but you wouldn't tie up your dog or let us hold the dog. I explained that my dog had separation anxiety. That there was no way in hell I was tying my dog to a pole. I asked her if she saw the error of her ways. She said, "We did nothing wrong ma'am." I said, "Let me explain what you did wrong to see if you understand: I had to scrounge for water at the High School next door. My dog is Brachycephalic, which means she can easily die of heat exhaustion. I had to carry my dog all the way home. I told her that none of them offered to accommodate a pet owner. That I had never been so humiliated in my life. I asked her if she understood now. All I heard was static. Then I said, "fine. I'm going to tell this to the district manager." She said, "what is it you want ma'am?" I told her, "An Apology." More Static. Then I got a forced, "I'm sorry, OK?" I say, "Not O.K." She foreceably says, "would you like to come in for a FREE DRINK?" I said, "No." She says, "What do you want?" I tell her I want them to be trained in customer goodwill and in providing service to pet owners. So I ask her again for the District Manager's phone number. (It wasn't the district manager's number. It was one of her friend's cell phone number. I tell her that I find it hard to believe she's the Supervisor of that store, and I asked for the name of her supervisor. She said Gloria Canto is the name of HER Supervisor. (It better be.) I'm not pursuing this complaint to be a pain in the ass. I don't appreciate a forced apology, and a free drink (which monica can put where the sun doesn't shine) doesn't cut it. Besides. I want no loogeys. I seriously want these employees to be more conscious of Pet owners and their needs. Unbelievable.
2:25pm Cathy answered the phone. Gloria Canto will be in tomorrow between 9Am and 5pm. I asker HER for the District Manager's name. She said she would find out. She came back and told me that they are not allowed to give the number away for the District Manager. I told her that she can tell Monica that I know for a fact that that is not the case, and that I will also make a note of that lie. Cathy offered to give me the number for Starbuck's Customer Relations: 1-800-235-2883. Wow. Cathy seems to have more commonsense than that Monica Nutbag.
2:33 Wow. Automated system. Got kELLY in Customer Relations. She said that she will forward my complaint and my phone number to the district manager. To give it up to 5 days because they're always on the road. so we will see what happens. She also gave me the info where I can send a complaint via Snail Mail:
Customer Relations
sEATTLE WASHINGTON 98124
We'll See what happens....
July 10, 2007
LOL! I want to thank everyone for your comments. I found a lot of them beyond amusing, and I can understand where a lot of you got the impressions you did. Drinking coffee at Starbucks, demanding pet owner, blablabla can conjure up images of a rich, spoiled, unreasonable, out of control, animal abusing customer. I don't abuse my doggie, nor do I think of my doggie as a replacement for a human baby. I'm not rich or spoiled or unreasonable. I'm definitely not out of control with demands. What is out of control is my being insulted by a server called Samantha and a manager called Monica. They prefer horsing around than accommodating a paying customer.
I didn't post this for sympathy. My reasons for posting are two fold: 1) Monica and Stephanie need to be trained in understanding Customer Goodwill. Any successful business serving the public practices this. 2) I go every freaking day to this place for coffee in the morning, and I'll be damned if I'm going to find a spitwad in it.
I understand I could have left my doggie at home. Believe me, had I known these two were going to be lazy and horrible about taking my dollars I would have.
As a responsible dog owner, I always call ahead to see if my doggie is welcome at a restaurant or wherever I plan on staying with my doggie. This particular Starbucks has allowed me to take my dog inside and place an order while the employees go crazy googoogaagaaing my dog before handing me my drink. So, naturally, I am going to assume that Starbucks is a Pet Friendly place (like many cafes are in France. And no. I'm not French. But I've been there. So what?)
Last month, while taking my Pug to the doggie Beach in Long Beach, CA, I stopped at a local Starbucks. The servers (Starbucks calls them "Partners") informed me that pets aren't allowed inside any Starbucks establishments, only outside. That if I ever needed service, all I had to do was flag someone down, and they would be glad to facilitate me.
On Sat., I did exactly that. Mind you, at the Starbucks in Bell, I could have gone inside, bought the coffee blablabla; but, because I decided to be respectful of the zoning code that doesn't allow pets, I tried to flag someone down like they told me to do at the Long Beach Starbucks.
Let's get this staright: I didn't approach the drivethrough window. I simply made the server aware that I was there. He seemed to acknowledge me, but never came out. That is why I approached the drivethrough window.
And no. I'm not a freaking moron. I didn't stand where a freaking car could run me or my pet over. I asked to speak to a manager, because the Server obviously wasn't going to assist me. When Samantha came to the window, she said she was the manager (she lied). And she was rude. I asked to speak to a real manager. And Monica came out. But she only came out to assist a car that was placing an order with Stephanie. So I asked them to take my order. I told them I'd be waiting for someone in the front door. Apparently, Monica wasn't listeing, because she kept insisting that I couldn't place an order at the window. No! Really? Er?
When I was explaining to her that I was just trying to flag someone down to assist me, Samantha came out and rudely suggested I "tie" my "dog to a pole instead of making a big deal outside the drivethrough window." Now. That pissed me off. Big Deal? WTF?
Actually, THEY were making a big deal about this. I was just asking for some assistance. Did I mention Monica was also beyond rude? She prefers to joke around with her fellow "Partners" then facilitate a pet owner.
BTW... they could have easily assisted me as there was no one in line inside. There were just employees smacking each other around with a towel and joking. Couldn't SOMEONE have put down the towel and cut the jokes for 3 minutes while exchanging my dollars for a Freaking Frappucino? How hard is it really to walk to the door? And am I really so lame as to expect someone to think out of the box for just a second?
Well, had I known that was not going to be the case, I would never have taken my dog on this outing. Oh! And let me just say that my doggie weighs 19 lbs. My BF's Frenchie weighs 29 pounds. And that's a pound over for a Frenchie... So I don't really consider his Frenchie overweight. So I got their weights confused. Sue me.
You know, it still was difficult carrying a 19 pound doggie home. Also, I didn't take my doggie when it was hot out. The day had cooled down, and there was a breeze. What was bad was that I was out of water. And I needed to sit somewhere to let my doggie rest. I needed to refill her doggie bottle. And that was the plan when I went to Starbucks. I didn't count on the horrible service these two servers gave. So I sat on the sidewalk (No. Not the curb! The Sidewalk. No where else to wait). And then I had to scrounge for freaking water at the High School next door. I hate that place.
So, my doggie didn't suffer because I got her water and carried her home. I suffered. My doggie is not traumatized. But I guarantee those two "Partners" will be when I'm done with them. And if y'all think I'm making a big stink, I really don't give a crap. If it had happened to you, you'd be pissed too.
I know I could just stop giving Starbucks my business, but I have been a customer since they opened their doors in Southern California; and I believe in their mission statement of providing "excellent service to all." That includes Pet Owners. (And they have the only convenient drive through for coffee in this freaking town. I'll be damned if I let two horrible "Partners" spit in my drink or treat ANYONE the way they treated me that day.) And yeah. Starbucks should accommodate pet owners, if they really mean what their mission statement says. Why the heck not?
And as for that comment comparing me to some writer and saying how boring my freaking complaining is, well, wtf are you reading this for? I wrote it to catch the District Managers attention and Corporate's. I had no idea I was expected to tap dance for your entertainment. If u want to read something exciting, why don't you go read something else and keep your literary criticisms away from my complaint. I have a right to complain. You have a right to comment. I would just appreciate it if certain people would actually read and understand what I wrote before posting comments that actually tell me they don't know what the heck they're talking about. Though hilarious, I don't appreciate being stereotyped as a rich, spoiled, demanding, pet owner, who abuses her dog by taking her out to sit at Starbucks. Pffft. I'm a working gal, just like everyone else. This town sucks, and is lucky enough to have a Starbucks; but unlucky enough to have uneducated natives working as "Partners." And this is coming from an educated native. Partner. Argh.
If you're going to bother to even read this, don't comment unless you actually read my complaint and understand it. If you don't, you'll just pupetuate the endless 2-celled criticisms I've gotten so far minus one. I'm not saying you can't disagree with me. Just don't be a moron about it. >< over and out. Have fun. ~@.@~
July 17th.
Starbuck's District Manager called. He assured me that they facilitate service to ALL customers. That includes pet owners. Although pets are not allowed in the store, a barrista (Partner)should accommodated pet owners. He said he is going to speak to Stephanie and Monica about the incident and then train them on how to facilitate service to ANY Starbuck's customer who needs it. He also said he will train all employees in his district to do the same. He apologized for Stephanie and Monica's behavior, and he said he will address it. He also sent me a gift, and thanked me for making him aware of the problem. He assured me Monica and Stephanie will not be leaving spit wads in my drink. (I don't believe him. I'll just avoid those two by avoiding that store until Monica and Stephanie are gone). That District Manager sure was nice. :) He was very professional and cared about what I had to say. I would expect no less from a company like Starbucks. Starbucks has now redeemed itself --thanks to Mr. Tom Siza, District Manager of southeastern division Starbucks'. Thanks Mr. Siza!
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Skye on 07/08/2007:
How about leaving the poor Pug at home if you want to have a cup of Starbucks?
Over and out.
SarahinFlorida on 07/08/2007:
Wow! You're sure going through a lot of work on this one. I can understand not being able to serve you through the drive through window. But I agree that they could have helped you out and took your order at an outside table. Really, how hard is it for a employee to walk outside and take your order especially since your dog as some separation issues. I think every Starbucks is different. At some places, they'll help you out, like in your case, and some places they won't. I know the Starbucks by my place would have helped you out with the situation.
Anonymous on 07/08/2007:
"She ordered me to step aside telling me that they couldn't take my order at the drivethrough window because Starbucks policy wouldn't want me to get run over."
Yeah, lady, your answer is in your complaint.
Skye is correct. Your pug doesn't care one iota about Starbuck's.
Anonymous on 07/08/2007:
I don't like coffie or Starbuck's either.
*Brenda* on 07/08/2007:
This can't be for real. For one, you ordered her to take your order at the table outside? That isn't their job and they don't do table service at Starbucks. Second, you have a 29 pound pug? That's way overweight for a pug, 10 pounds overweight! That's a LOT for a little dog.
This just can't be real.
firengine103 on 07/08/2007:
Who's got the attitude? I think you need a cup of coffee and just chill out. Your Pug I'm sure has forgotten the whole incident and is sleeping well.
DebtorBasher on 07/08/2007:
You need a serious attitude adjustment...Animals don't belong in establishments like that! If I walked into one and seen someone with an animal other than a seeing eye dog...I'd surely complain and walk out!
Nohandle on 07/08/2007:
Lady, tie your dog to the post and walk inside. I love animals but don't want them in a restaurant.
SarahinFlorida on 07/08/2007:
I guess I'm a loner with my comment. The Starbucks staff probably thinks this lady is 'crazy' but really if I was an employee at that Starbucks and this lady went through all the trouble to order a cup of coffee and some water, I would help her out.
sabletaz on 07/08/2007:
save yourself some money and just make your own coffee at home, your doggie will be glad that you did.
Demonoid Phenomenon on 07/08/2007:
What's next? Complaining because McDonald's won't deliver?
Entitlement. It's what for supper.
Justusryan on 07/08/2007:
Tell me I'm not the only one that is annoyed/tired of seeing people drag their freaking pets around like they're the owner's children!
DebtorBasher on 07/08/2007:
You're not the only one Ryan.
10retail on 07/08/2007:
I'm a animal lover but no animals in restaurant no matter how clean they are I don't care, talk about hair in your food. I agree with Starbucks on this 100% this person sounds like they are a rich person that always gets there way and has a tempertantrum when they don't, you take her some water and she'll expect it every time no matter how busy they are. Then a favor becomes a hassle.
So get off your high horse and realize you put your pants on the same as us. What makes you more special than the average joe. What if a biker guy came in with a huge mean dog you'd want to talk to the manager asap. So if you can bring your pug then every person with every nasty dog, cat, horse whatever could come in too right? Or would you think that you'd be the "special" person that could just because you love coffee. I due to but I have respect for others. What about customers or employees with allergies? And I'm sure its a osha regulation too if they let you bring your dog in there then they could get shut down then you'd have to move a muscle and make coffee yourself how sad.
Starlord on 07/08/2007:
You have got brass, well, I won't go there. Who do you think you are? Places with drive through windows do not serve walk-ups. It is a matter of safety. You come into my place of business, ordering people around like you described here, and you will be told exactly where you can get off. When they say no pets in the store, they mean no pets in the store. And I agree, 29 pounds is way overweeight for a Pug. That would be as bad as our Chihuahuas weighing 25 pounds. Separation anxiety? Why don't you tell the truth and admit you have a dog that is as spoiled as you expect to be?
GothicSmurf on 07/08/2007:
You've got to be kidding me.
1. Pets DO NOT belong in an eating establishment or any place that makes or serves food or drink. It's a HEALTH CODE violation.
2. People are allergic to some animals and therefore you bringing your animal into a place where they are not allowed could cause someones severe discomfort.
3. Starbucks employees have no idea if your dog is any of the following: housebroken, gentle, up on all the shots. They are taking precautions by not allowing them in the store. What if your dog attacked someone else? Now Starbucks has to foot the bill.
4. People like you are total egotists. You had to carry your dog all the way home? It suffers from separation anxiety? Seriously, it's a PET! It's not a person or child it's an ANIMAL. Tie it to the pole, run in, order, pay, come out sit with your dog, then go in and get your order once it's finished.
Think of it this way: If you can't smoke in that establishment, you can't bring your dog in there. Now you'll know where you can and can't bring your dog.
runaway on 07/08/2007:
1) NO animals except service animals are allowed in restaurants or food establishments...duh. Your dog is not that special.
2) Walk-ups are NOT allowed at DRIVE thrus.
3) If you have a dog with problems with heat carry water...you are supposed to be responsible for its well being, but to you apparently arguing over a over-priced coffee is more important. Way to be a responsible pet owner there.
4) You're not special, you just think you are.
Anonymous on 07/08/2007:
This post reads like it was written by the likes of Angela E/Tabitha
Anonymous on 07/08/2007:
justcuz, if only it was that easy. Angela / Tabitha would never have written a complaint this lengthy.
Anonymous on 07/08/2007:
emt, you are probably right, although the writing style is very similar. I lost interest after the part where the poster didn't understand why Starbucks wouldn't serve them at the drive through window.
Anonymous on 07/08/2007:
What kind of imbecile brings a dog into a restaurant in the first place. What kind of imbecile risks getting hit by a car to and walks to a drive through. The drive through is for cars only because they don't want customers getting hit. I am sure they will not want your business after this. Also how do you know Stephanie was not the manager. How do you know they are lying to you. Also the reason you were humulated was probably because you were insisting they change the rules for you. So you did humulated yourself. It is not their fault you had to carry your dog home. Perhaps you should get rid of the dog and give it to someone that cares, because it seems like you are more interested in getting service than making sure your dog had enough water.
Anonymous on 07/08/2007:
gb, are you really 10?
just curious
Anonymous on 07/08/2007:
WTF Jason. I mean you were sober when you posted that right?
Anonymous on 07/08/2007:
justcuz - I came across the same conclusion. Angela is back.
CrystalSword on 07/09/2007:
We take our chihuahuas everywhere, and they are very well received at the local Denny's. Yes, they are in training as hearing assist dogs, they are bathed, then brushed the day before we plan ongoing anywhere. Our clothes are not covered in dog hair and they sit patiently in our booth while we eat...they are obviously well behaved, up to date on shots, etc. The only place that gives us grief over having the dogs with us in the dr's office and hopefully that will change...we're working on it.
As far as the overweight pug goes, it shouldn't be out in this heat, they have enough breathing problems. Any short nosed dog should be kept in out of the heat. If you want to walk him that bad, get him a treadmill!!
jktshff1 on 07/09/2007:
agree with everyone but the poster...can't add anything.
adzidek on 07/09/2007:
I'm not sure how being turned away for coffee at Starbucks caused you to have to carry your dog home, or go get water at the local school.
Anonymous on 07/09/2007:
Adzidek, the poor dog was traumatized because he didn't get his morning cup. I think the water at the school was just a little drama put in there.
Skye on 07/09/2007:
I have a confession. I only read the first page of this review.
I agree with all the above comments. I could go on the about the Pug and his weight, and the fact he may be suffering from Cushings's disease, but why bother. I would need to read page 2, and just don't feel like it.
The op is set in her/his way and wants to drag that dog around everywhere she/he goes.
Some of you know what I do and feel about animals. My opinion is, dogs DO NOT belong everywhere, and out of consideration for others, you should think about that. Some people have severe allergies, some just don't like them, and some, no matter what size they are, are terrified of dogs.
Again, as I said before, leave the poor Pug home, and go get that cup of Starbucks, alone.
Jambra on 07/09/2007:
Reading this post and all the comments has keep entertained all afternoon. Thanks guys!
adzidek on 07/09/2007:
LOL Lids, poor dog, deprived his usual cup-a-jo. Damn shame, it is.
Anonymous on 07/09/2007:
Adzidek, It's a small miracle he didn't go "RABBIT"... LOL
CrazyRedHead on 07/09/2007:
You're not serious here. Did you expect to have any sympathy here. A pug naturally has breathing problems, you bringing it out in the heat alone will probably kill it, not to mention all the extra weight that it is carrying around. I love dogs, but anxiety separation, come on. You say that you don't want to be a pain in the ass about this, well you are doing a pretty good job at it. What would have happened if you would have gotten hit/clipped while having your order taken in the drive through, you probably would have written a complaint about it here. I'm surprised anyone even acknowledged you outside there, and just left you standing out there. Well, at least you didn't call the police or pull the race card.
CrazyRedHead on 07/09/2007:
Oh, and yeah, you caused all of the humiliation yourself. You had a choice to either come in or leave. It isn't there fault that you have the sense god gave a brick.
jktshff1 on 07/09/2007:
Crazy, get up on the wrong side of the bed??
good points though!
CrazyRedHead on 07/10/2007:
No I didn't. LOL. This complaint, although valid in the OP's mind, is quite silly. Starbucks has a policy and if violated could result in problems from the health inspectors and no one is going to violate them or lose there job. With the humidity and air problems going on, she is doing more harm to her dog just by bringing him outside in this heat, not to mention that the dog is overweight, which is a health problem in itself. I understand about pampering your bets, to much of a good thing is not good. I had a neighbor that wouldn't work because there was no one to take care of her little dog, so she lives off of welfare and her mothers benefits, she is healthy and able to work. She actually told this to a judge and he didn't like it, but is another story altogether. The OP needs to get off of her high horse and leave the pup at home, he'll survive. I'm sorry but not everyone views an animal as better than thou.
DebtorBasher on 07/10/2007:
Crystal....Dogs of any kind should not be sitting in booths at restaurants. No one needs dogs drooling all over the table...or their dirty butts in the booth where people have to sit! You shouldn't be handling dogs and eating without washing your hands! Having those muts with you in the restuarant, I'm sure you're petting them and eating at the same time...I sure hope you draw the line at allowing the muts to eat out of the dishes! Being in training as a hearing assistant dog does not make it qualified...and I have a feeling they may be in training, but are they to assist you..or other people? If the person is not there that NEEDS the hearing assistance, then the dogs shouldn't be there either...and even if you do use it as assistance to your hearing, why do you need more than one? Sounds like you're using the excuse of them "being in training" as a way to get them into these places. Take a doggy bag home to your dogs...don't take your dogs to the restaurant with you!
Skye on 07/10/2007:
DB, well said, and I totally agree with every point you have made.
Assistance dogs are one thing, they usually lay at the owners feet, very mellow.
I do not care for those who dress up the small breeds, carry them like babies, and well you get what I am saying.
And I totally love dogs, just not in my bed, on my furniture, or in my lap at a restaurant.
DebtorBasher on 07/10/2007:
Mr. Skye is the only animal allowed in your bed :) ... but he still can't be in your lap at a restaurant! LOL!
DebtorBasher on 07/10/2007:
Skye...do they even use chihuahuas for the hearing impaired? Chihuahuas?????
Anonymous on 07/10/2007:
Skye on 07/10/2007:
Usually they use Golden Retrievers, or Monkey's.
Yes., Mr.Skye also has rules he must follow where he can be.
Skye on 07/10/2007:
I personally never cared for the OWNERS of lap dogs.
DebtorBasher on 07/10/2007:
Liddy...can you hear me know.
Skye on 07/10/2007:
Young whipper snappers., what are you sayin??
jktshff1 on 07/10/2007:
My hearing assist dog is an Anatolian Shepard. Has the "saddle" with patches that advise people to ask before petting. He is a work dog.Usually when I go to a restaurant, I leave him at home and get by with my better half letting me know what's going on. Yeah, I could take him there, but don't like to cause anyone grief.
He does go everywhere else with me.
jktshff1 on 07/10/2007:
DB, BTW my hearing dog is cleaner and better behaved than most kids and for the most part, people that I see. He does not sit in a booth, he lies quietly on the floor or walks beside me.
I use him as an example for my grandkids. If a dog can learn to behave, so can they! lol!
Nohandle on 07/10/2007:
I will say one thing about service animals. I know the ones in training are taken into restaurants, movie theatres etc for the socialization part. Those in training have the jackets on to inform individuals they are in training and are welcomed at most places. I have NEVER once observed one sitting in a booth in a restaurant or in a seat in a movie theatre. They are on the FLOOR learning what will be expected of them in the future.
yoke on 07/10/2007:
Last weekend my mom, daughter and I went to the mall (it is an outside mall). There were these 2 big dogs who would bark at anyone who walked past them. At the Starbucks we noticed they were sitting with their dogs outside. This woman had 2 kids in a stroller and was letting them out to play (there is a play area a few feet away from the Starbucks). The kids were excited and ran. The dogs started growlling at the kids. One of the owners of the dogs told the mother to put the kids back into the stoller as her dogs do not like kids. A man who was stitting at Starbucks kindly reminded the dog owners that dogs don't need to be at malls.
Whosreggin on 09/13/2007:
The fact that you order a FRAPPACHINO EXPLAINS IT ALL you want coffee but don't like the NASTY BITTER TASTE lol you like the little kid drink for people who shouldn't be drinking coffee in the first place.. frappachinos are for people who know nothing about coffee like this lady and want the world to evolve around them. I'm sorry but I work at Starbucks and theres no way I would serve you through the drive through that's a safety issue and you can't bring your dog inside cause its a Health issue so either pick one or the other take ur dog home or wait if no one was inside I would come outside to take your order but if you got this upset because of your OWN inconvience I'm not going to stop serving everyone else who came in normally to take your order you need to learn how to compromise in this world ma'am and Starbucks is actually doing a good thing taking its services away from you.
Anonymous on 09/13/2007:
Starbucks Sucks!!! (period)
Whosreggin on 09/13/2007:
Separatioin anxiety? I think that is the BIGGEST load of Crap I have EVER heard in my life... lady Take the pug off your nipple put him down and see if he might be able to walk on his own besides you carrying your little precious all over town expecting everyone to not care about your vulnerable nipple sucking doggie who can't be separated from you for a minute... and if he does have separeation anxiety then how can you leave him home? won't he get anxiety? I think you have a HUGE stick up ur ass and u just want those girls to get fired all because you broke the rules before and expect them to stay broken so you can bring your pathetic dog inside to contaminate everyone and everything in that damn store.. lady go get a job and then u'll see on the other side.
zeyneb on 11/09/2007:
I'm sorry, but Starbucks doesn't let pets in because of health and safety regulations. To demand to be served as a pedestrian at a drive-through is ridiculous. You come across as a very unreasonable person who just likes to complain. By the way no self-respecting 'caffeine addict' as you call yourself would order a frappucino, those are fourteen year olds with too much money.
Seriously, YOU need to learn some manners. To go all the way to complain to head office about that is beyond ridiculous.
Nashadi on 04/29/2008:
You do know that you are completely over-reacting here, right? It's whack jobs like you that make it so that I actually feel bad for the over-worked employee who messed up my coffee or mis-counted my change.
Se7eN on 09/20/2008:
B***H, you are CRAZY!
You have some serious issues to be writing that much info on a complaint.
I know the type.
Self important and lazy.
I bet you think the world is against you too?
You make me sick.
jbrojbro on 09/20/2008:
Lady - 3 words for you - "Home Brewed Decaf"
KC Kid on 07/17/2010:
I am with you, this whole dog unfriendly business it ridiculous. It is not about dog germs or sanitation at all.
If it was ONLY about germs and sanitation then...
Service dogs would not be allowed either, they still shed, and have the same kind of germs that regular dogs have.
People catch deadlier diseases from humans than from any dog. I have seen people set their babies with dirty diapers on the table at Starbucks. I see people come in and get served and go sit in the chairs with their shoes/sandals taken off. Or sit there and pick their noses while they read. I have never seen any regulations banning those people from stores. The stores have games like scrabble and cranium and candy land in boxes for customers to use. All of those have been handled by others, imagine the kid who didn't wash after using the toilet, coming back to handles those objects.
The fact is ..if it were ONLY about germs and bacteria, or even MOSTLY about germs and bacteria, those would be illegal.
MHodgk89 on 12/02/2010:
Okay, I am certainly dog friendly. I work at a shelter. But lord almighty! First, no matter who changes their baby's diaper on the table (which would be the manager's responsibility to ask them to do it elsewhere), there is a thing called HEALTH CODE VIOLATIONS. You get caught, your store shuts down. Dogs are typically not allowed in food service areas mostly due to allergies and uncontrollable accidents. I don't care how nice you think your dog is, if he/she randomly lashes out towards a customer, Starbucks will probably be liable. They cannot make exemptions for "nice dogs". Lastly, it is Starbucks national policy (and most other drive-through establishments) to disregard and or refuse service to those not in a vehicle. I am not surprised that the employee shut the window, you are NUTS! Sometimes I really wonder about society, really? you walked through the drive through and expected service?
Alain on 12/02/2010:
Second Starbucks comment for MHodgk89 on Starbucks on a 2007 complaint. Could be a pattern developing.
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One Starbucks Store in My Area Consistently Makes the Weakest Version of a Pour-Over Bold Coffee I Have Ever Had.
Posted by
RESEDA BLVD., NORTHRIDGE, CALIFORNIA -- I frequent five different Starbucks in my area of the San Fernando Valley in California. I can always count on a strong, (bold), coffee when I need to have the stores give me a pour-over in the early afternoon, (which is when most Starbucks do not ofter any coffee but the weakest version of their various brands). But, one Starbucks on Devonshire and Reseda Boulevard, makes a dishwasher-version of bold coffee. It is atrocious, and even though I returned to the store and asked them to redo the coffee because it was weak they gave me the same dishwasher drink. This has happened to me before at this site!
The Starbucks on Sesnon in Porter Ranch, on Plummer in Northridge, and on Reseda Boulevard near Cal State Northridge all do a great pour-over, and whenever you ask for a bold coffee you get one. But this unpalatable version of a Starbucks can't seem to ever get it right. I will never try their coffee again. Can't corporation manage to provide directions and standards that all Starbucks meet?
Better yet, why can't Starbucks include a review site on their website or allow customers who have a Starbucks card to write reviews about the different stores they frequent?
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DebtorBasher on 08/15/2013:
You might want to go to their website and use the 'contact us' option to voice your complaint. Also, may be able to post on their Facebook page.
madconsumer on 08/15/2013:
you can use this link to provide comments to Starbucks.
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Unstable Female
Posted by
MOBILE, ALABAMA -- My name is Amanda I am a 40 year old female and I have never encountered such bad behavior by an employee by the name of Haleigh in my entire life, I ask her if she was having a good day because she kind of handled by food very ugly as if she was angry. At this point she ask me to meet her outside and by this time after her yelling I said do not play with me' and she was very unstable, rude and mean. Even when I called for the manager I apologized if I had come across wrong she still was very angry. She replied you don't know what I'm going through'' so I told her about a situation I was going through to calm her down and she replied'' Ma'am I didn't need to hear that'. I want something about this young lady, I am a loyal customer of this company, I'm a professional, and I work with the public daily. I have never saw anyone behave this way, I was embarrasssed, hurt, angry and I was afraid by the time I left I was literally in tears. I know people have things going on but that's very poor I will never go there again. I would hate to think this happens all the time. I really believe she was trying to provoke me. I did not go outside with her because I would have hit this woman this was the degree of my anger and fear.
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MRM on 06/21/2012:
The employee will get fired eventually because of poor customer service.
trmn8r on 06/21/2012:
I'm wondering if there is something else that was said or happened, because this escalated from sloppy handling of an order to "are you having a bad day?" to "let's take this outside" and yelling by the employee in the space of a minute.
It sounds like whatever happened, the employee is indeed having a problem, and it may lead to no longer being in that position if she can't leave personal issues at the door.
Anonymous on 06/21/2012:
If the employee has things going on in her life than perhaps she should take a few days off of work. It can be hard to leave personal issues outside of work, but when you work in customer service, you have to learn to do that. There's no excuse for taking it out on a customer.
TLSmith on 06/21/2012:
What was your point in asking her if she was having a bad day? You were trying to start something. Plain & Simple Why didn't you just take your food and leave?
SteveWiginowski on 06/21/2012:
trmn8r, I was thinking the same thing, it did escalate quickly.
lexophiliac on 06/21/2012:
I would have knocked the attitude and probably a tooth or two out of her.
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Posted by
ANTIOCH AND BRENTWOOD, CALIFORNIA -- I have decided to no longer patronize the local Starbucks. The service is good and the staff are friendly and courteous; however, three times in the past month I have received caffeinated coffee when I asked for decaf. This may not seem like a big deal for most, but for those of us who wear heart recorders because of a heart problem, it is significant. Were this one store, I would handle it directly with them, but it occurred at three different stores. This leads me to conclude that it's a common error, but not one that I can afford.
Thank you,
Paulette King
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Venice09 on 03/13/2012:
This is a very valid complaint, and Starbucks needs to take it seriously. You shouldn't have to pour the coffee yourself to make sure it's decaf. The employees need to pay better attention to what they're doing.
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Rude customer service
Posted by
I havebeen a faithful customer of Starbucks for years and everythime that I have purchased a large bag of ground coffee I received. A complimantary cup. This emplyoee was very rude and told me that it was no longer the policy then told me I needed to use a strbucks card after I already purchased the cffee with my debit card. Not only was the employee rude when I asked if I could have a cup of coffee with my purchase but was sarcasitic in telling me the store code in case I needed to complain. I spend hundred of dollars as well as my family at Starbucks and did not appreciat the rudness and unnecessary disrespect after spending mony at Starbucks. I hope that Starbucks will address this matter as I am very offended by the disrespect I was given.
Jennifer Johnsn
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trmn8r on 08/14/2011:
It is disturbing when stores discontinue or change policies.
I see that you get a free drink with "whole coffee beans" on the Starbucks website, at participating locations.
"You receive one complimentary 12 fl oz handcrafted beverage at time of purchase of one or more pounds of whole bean coffee. Offer not valid with Pour Over, Starbucks Reserve™ or Clover® Brewed coffees or Starbucks Reserve™ whole bean coffees. Offer subject to change."
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A Cup of Anxiety
Posted by
A perfect Sunday morning until I decided to have a cup of Starbucks Pike Place Roast. After half of a small "short" cup, I am now jittery, sick to my stomach and feeling like I took some bad drugs. It should be illegal to push this stuff. I can't believe people actually pay to feel like this. Plus their selection of "white pastries" is enough to make you feel anemic. Why support this corporation over your local coffee house or cafe? WAKE UP AND SMELL THE COFFEE! STARBUCKS STINKS THROUGH AND THROUGH.
FYI My favorite brew at home is Seattle's Best #4. Smooth, tasty, and gets the job done without the bad after effects.
PS I hope this bad feeling from the Starbucks wears off soon. I have things to do, places to go and people to see.
PSS This is my first ever review.
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lovemyson on 06/05/2011:
I love strong coffee and love Starbucks coffee... I do think its over priced but I treat myself once in a while... Also Seattle's best is owned by Starbucks
trmn8r on 06/05/2011:
Different strokes for different folks. It must be that millions of others don't have the symptoms that you do after partaking in the SB Experience, since they do it daily.
At first I thought you are a regular SB customer, but after reading to the end, it may have been your first visit. I'd stay away from there if I were you, sounds like you may be allergic to something in their coffee.
madconsumer on 06/05/2011:
coffee comes in different strengths. I too find some coffees upset my tummy. next visit, make sure to choose one that is not as strong.
Anonymous on 06/05/2011:
Drink lots of water- it's about the only thing that will sufficiently control and offset the effects of caffeine, especially the crash.
spiderman2 on 06/05/2011:
I don't particularly care for Starbucks myself either. Most of the coffee is too strong or too sweet for my tastes. I think their "white pastries" would more affect your blood sugar and not the iron count in your blood though. I find their pastris look delicious and then lack in flavor.
Anonymous on 06/05/2011:
I'm not a fan of Pizza Hut, but I certainly wouldn't condemn their corporation or anyone else who willingly chooses to eat their. I simply go elsewhere. I would suggest the same for the OP and their obvious disdain for Starbucks.
Ponie on 06/05/2011:
Since I've never had any 'bad' drugs (or good ones, besides Tylenol), I don't know how you're feeling. I'm with DIRM. Starbucks must be doing something right or they wouldn't still be in business. I personally don't care for their coffee because, to me, it tastes bitter. But that's just me. My niece doesn't start living in the here and now until she has her cup of Starbucks in the morning.
Anonymous on 06/05/2011:
I don't see how 'white pastries' would make someone feel anemic. I am anemic because I have low iron. Eating sweets does not affect my anemia or make it worse. I think you may be referring to hyperglycemia which is what high blood sugar is
Anonymous on 06/05/2011:
I have been studying the OP's anemic reference. The only conclusion I can come to is that she is referring to their color, which is why she put "white" in quotation marks. One symptom of being anemic and lacking red blood cells, is the "white" pale color one's skin gets. Other than that line of reasoning, it was probably a poor choice of metaphor.
Skye on 06/05/2011:
I'm not a coffee drinker, so I've never had this cup of speed you are talking about.
Is this the first time you had this particular coffee from them? Some like that caffeine overdose, while for some, it's well just too much.
They do have a White Chocolate Mocha I have every once so often, might want to try this one.
Skye on 06/05/2011:
I also think the op is referring to products made with white flour, when they talk about the "white' patries.
trmn8r on 06/05/2011:
I think you have something there DIRM. I just had some anemic pizza for lunch. I'm going to cook the leftovers more before eating.
Anonymous on 06/05/2011:
You may be right Skye. I still don't get the anemia reference though. My anemia makes me feel run down and tired. Sugary food makes a person more hyper
Skye on 06/05/2011:
I don't get it either little about the anemia comment. But I guess the op was so overloaded with caffeine, they were going in all directions.
Hope they've come down by now :)
azRider on 06/05/2011:
some people will pay extra for that Anxiety stuff and love the idea of being jittery. there are many kinds of people. some love that, some don't. personally I'm happy with Starbucks, but I'm also happy with McDonald coffee too. my idea is if you don't like it, don't buy it again. seems to work for me.
trp2hevn on 06/05/2011:
I also think that the caffeine might affect you differently than the next person. Like some people can't handle drinking something like Mt. Dew, it does nothing for me. I could drink one and go straight to bed.
Anonymous on 06/05/2011:
Coffee has two virtues - it is wet and it is warm.
trmn8r on 06/05/2011:
Well, heck ript. If it's wet and warm, I could save a lot of money and grief by just going to Starbucks once, or twice, a day.
Anonymous on 06/05/2011:
Lol trm! - Easy come, easy go.
Anonymous on 06/05/2011:
I drink iced coffee....that's not warm. But it's wet (Wally comes running after that 'wet' comment)
trmn8r on 06/05/2011:
Cold and wet? No, I'm not into that. Creepy!
FaFaFhooey on 06/06/2011:
Starbuck's owns Seattle's Best Coffee so it basically is Starbuck's.
PepperElf on 06/06/2011:
FaFa - exactly!
Starbucks bought SB back in 2003.
So, even with different flavors... everyone who thought they weren't buying from stabucks in the past 8 years has been... very very mistaken.
Now personally I like both, although I like the SB version of Chai better... but that's because they use Oregon brand and at regular Starbucks they use Tazo.... So really it's just that I like Oregon better than Tazo, lol.
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The standalone store on the corner was one of the worst experiences I've had and I'm not talking about the coffee
Posted by
HILLSBORO -- Wow!! I've never experience such extremes of the spectrum as I have with these 2 Starbucks located within 50 yards of each other. The standalone store on the corner was one of the worst experiences I've had and I'm not talking about the coffee. Out of convenience, I stopped by this particular Starbucks to get a drink. The line was pretty short, I was second in line out of 3 people. There were 3 workers, the cashier, the barista and the "other" (not sure what he does so for lack of a better title, let's call him other). Perhaps he was trying to be helpful, bored or whatever but he starts calling out to me to place an order. This struck me as a bit odd as there was only 3 of us in line but no prob, I already knew what I wanted. I ordered a Venti Passion Tea Lemonade, no syrup. He writes it down then yells at the 3rd in line for his order, this made me feel like we were being rushed through for no reason. I watched my drink being made and saw that the barista had pumped the syrup into my drink, I mentioned politely that I ordered No Syrup, the "other" then asks me if I wanted syrup or no syrup, a bit of an edge to his tone. I mentioned again no syrup, the barista gives me a nasty look and throws the contents into the sink. This was not subtle nor was it a gentle pour, it was throwing a drink out of anger, enough so that it splashed quite a bit. I realize that Starbucks is a chain and they'll make their money no matter what but when did it become a snooty, poor attitude, higher than mighty place that totally reminded me of highschool.
From now on I will go to the Starbucks in the Fred Meyers nextdoor where they are the nicest people as well as much more understaffed, taking their time with each customer and always insuring people leave with a smile on their face. Although corner Starbucks practically ruined my morning, it's the validation of how truly awesome the folks in the Fred Meyer's Starbucks are. Forget convenience, I'll take the time and the effort to go that extra little bit, just like the Starbucks in Fred Meyer's does. Thanks
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Ytropious on 08/24/2010:
Maybe he was acting that way BECAUSE it was slow. Sometimes when you get that bored at work you improvise. He wanted to start making the drinks before they were rung out so he would have something to do. At least he didn't argue with you or anything or try to lie and say there was no syrup, he promptly dumped it, as he should, and made you a new one. Honestly, none of what transpired would have bothered me in the least, but that's just me I guess...
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On Multiple Occasions the Coffee Tastes Terrible!!!
Posted by
MIROMAR BEACH, 32550, FLORIDA -- This Starbucks is located in front of the mall where I work and time and time again I choose to give them another chance to get it right. The only reason I continue to try is the location is convenient and I keep hoping for new management. There have been a few occasions where I have asked them to remake it and the manager always has an attitude about it. I order the same drinks at all Starbucks I frequent and this is the only one that can't seem to get it right.
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Cleaning Crew
Posted by
WESTMINSTER, ARIZONA -- The Store #5647 in Westminster needs some serious help in keeping up with other Starbuck Store's around the country, garbage cans overflowing and floor filthy, workers sitting on their hands, what a bummer for me
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from Nathan W. Bingham Nov 12, 2013 Category: Ligonier AcademyLigonier Academy has partnered with ReformaDos in Puerto Rico to serve Spanish speaking church leaders. Later this month, Ligonier Academy will send one of many trusted theologians and pastors to Arecibo, Puerto Rico to teach courses for a "school of ministry" program. We are grateful for this opportunity to partner with ReformaDos as they organize and host these events. Keep Reading
Announcing Dr. Sinclair Ferguson as the Dean of the Doctor of Ministry Program at Ligonier Academy
from Keith Mathison Oct 08, 2013 Category: Ligonier AcademyLigonier Academy of Biblical and Theological Studies is delighted to announce that Dr. Sinclair Ferguson has joined us as the Dean of the Doctor of Ministry program. Dr. Ferguson's many years of pastoral ministry in the United States and Scotland as well as his extensive and profound understanding of Reformed theology give him a unique ability to serve the pastors who are studying in the D.Min. program. Keep Reading
Reformation Bible College: Third Annual Convocation
from David Veldkamp Oct 02, 2013 Category: Ligonier AcademyDuring the events of this past weekend's 2013 Fall Conference and Preview Weekend at Reformation Bible College (RBC), attendees witnessed a significant event in the life of the College. Having entered its third year, RBC formally marked the beginning of the academic year with the convocation ceremony on Friday, September 27. Keep Reading
Redefining What a Bible College Is and Can Be
from Keith Mathison Sep 10, 2013 Category: Ligonier AcademyReformation Bible College (RBC) is striving to redefine what a Bible college is and can be. Unlike most Bible colleges, RBC is inspired by the model of John Calvin's Academy in sixteenth-century Geneva. This means that RBC focuses on teaching the content of the Bible, but we do not combine that with dispensationalist theology. RBC is self-consciously Reformed. The historical confessions of the Reformed faith (for example, the Belgic Confession, the Heidelberg Catechism, the Canons of Dordt, and the Westminster Standards) express our theology. Keep Reading
An Interview with Dr. Dennis Johnson on the Nature and Role of Preaching
from L. Michael Morales Aug 26, 2013 Category: Ligonier AcademyWhen the apostle Peter preached his sermon during the feast of Pentecost, some three thousand souls were saved and added to the church. It is amazing to consider, however, that most of those pilgrims had likely already arrived at Jerusalem to witness the historical crucifixion of Christ during Passover. None had understood the significance of the cross through their eyes. But when the gospel was explained and proclaimed through the Spirit of the resurrected Christ, this same audience was cut to the heart, repentant, converted—the gospel is indeed the power of God unto salvation. Keep Reading


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text: ‹Previous ITEM NO. 5670S-EX DESCRIPTION Single Wall Lamp, Brushed Nickel w/Espresso Accents with on/off rocker switch at back plate, 8' SPT-2 power supply cord. With 24" matching cordcover. Includes 8"x8"x8"x8"x7.5" White Linen Hardback Shade. Recommend 27 or 23 watt CFL bulb. SHIPPING CODE: C - Custom This is a non-stocked item. The minimum order quantity is 1 with a turnaround time of approximately 14 weeks. AVAILABILITY SCHEDULE: In Stock Today: 0 Available Within 1-2 Weeks: 0 Available Within 2-4 Weeks: 0 Available Within 4-6 Weeks: 0 Available Within 6-14 Weeks: 0 MINIMUM ORDER: 1 Request Information for 5670S-EX * = Required. *Name: Don't fill this out: *Email: Phone: (Used for contacting you instead of email, if entered.) How Can We Help You? How would you like to Modify this Lamp? DO NOT FILL OUT: Related Items 5909S-EX 5755FPL-EX 5712E2O-SN 5690E2O 5688E2OD-EX 5688E2O-EX 5670D-EX


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Chefs' Picks for the Country's Best Chinese Restaurants
For chefs like Momofuku's David Chang, "Chinese food is a comfort food. It's what I want to eat after I've spent 48 hours traveling, or have worked a long shift." Another reason it's a go-to for cooks who spend long hours in the kitchen: "Chinese restaurants almost never close," says Top Chef alum Paul Qui. "You also get the most for your money because the dishes are still good the next day," he says. Here, some of the country's top chefs name their picks for the best Chinese restaurants in the US.
Still craving Asian cuisine? Try this collection of awesome Chinese recipes.
R&G Lounge; San Francisco, CA
Frequently name-dropped by writer, TV host, and bad-boy chef Anthony Bourdain, this traditional Cantonese restaurant complete with seafood tanks in the dining room also gets high marks with the city's locals. Food and Wine Best New Chef 2012 Corey Lee of Benu frequents R&G for the salt-and-pepper crab, Three Treasure eggplant, and winter melon soup. "The crab is understandably the most popular dish on the menu," he says. "Local Dungeness crab is battered and fried in the shell, resulting in a briny-sweet-crispy-moist, heavily seasoned dish."


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Three in the Family is a family and lifestyle blog based in the North Texas area (Denton, Dallas, Fort Worth). Our family website includes the Leake and Melka family adventures, things we enjoy (recipes, family stories/history, Anna's Czech heritage), random musings, product reviews, teaching resources, and our favorite freebies, deals, and coupons.
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Tax changes you need to know about
Published On: Mar 04 2013 10:29:41 AM CST Updated On: Apr 12 2013 09:44:03 AM CDT
Find out what changes you need to know about before filing your taxes this year.
The views expressed are not those of this company or its affiliated companies. Please note by clicking on "Post" you acknowledge that you have read the Terms Of Service and the comment you are posting is in compliance with such terms.


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Luke Lucas
Category: Design / Typography, Designers/Studios,
Posted by: Kellie McIver
Location: Sydney
Posted: Mar 10th 2014
I love the work of Luke Lucas. This talented Melbourne typographer brings type to life! Luke's handmade type makes you want to interact with the words and reach out and touch the letters and get involved in its story. Luke is not only a type guy but is also a freelance creative, art director, illustrator and designer. Yep, it's all pretty cool!


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New Arrivals
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Embraceable Cool Nights Pop Over Pajama Top Playful Lace Border
XXL Online Only!
Soft and sweet in our Cool Nights knit, this easy fitting pajama top is our newest nighttime favorite. With a split neckline and plenty of stretch, just popover the head and into bed.
- Relaxed fit.
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- Back yoke with shirring detail.
- Partial button front placket.
- Approximately 28.5" from shoulder on body.
- 93% rayon, 7% spandex. Machine wash. Imported.
- Cool Nights breathable knit keeps you cool and dry and retains its shape and silky drape, even after countless washings.
- Embraceable pajamas are the softest, most luxurious in the world.


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16 full-page drawings depict the noble, mythical beast ridden by a fairy princess, embraced by an enormous sea creature, at rest on the grounds of a medieval castle, soaring above the clouds, and in 12 other beguiling scenes. Bring charming illustrations to life with colors and a source of bright light. Paperback book measures 8 1/4 in. x 10 7/8 in., 32 pages. Dover. ISBN 0486437051
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9 Gluten-Free Dinner Recipes
It's easy to fall into a rut of eating the same, safe foods when you follow a gluten-free diet. From seafood salad to Cuban pork, these 9 simple recipes will help you mix up mealtime.
By April Rueb
Espresso-Balsamic Roasted Chicken
Give roasted chicken an easy upgrade with a tangy glaze made from balsamic vinegar, brown sugar, and espresso powder. Serve with a mix of roasted potatoes, carrots, and onions.
Get the recipe for Espresso-Balsamic Roasted Chicken


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Honda Manhasset - New Civic, Accord, CR-V, CR-Z & Pilot in Manhasset, NY
Imagine yourself driving around Manhasset in a new Civic, Accord, CR-V, CR-Z or Pilot. Honda Manhasset is ready and waiting to make you a great deal. Our extensive selection of new cars, trucks, crossovers and SUVs, coupled with a convenient location, makes it easy to find your dream car. If we don't have the vehicle you desire, just submit our Car Finder form and let us do the work. Visit our new car showroom today at 1260 Northern Boulevard in Manhasset, New York, or call the number above. A member of our friendly staff will be happy to help you.


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Special Edition
God of War: Ascension release date, special editions revealed
God of War: Ascension has been dated by Sony. The announcement also comes with some tasty special edition news.5
Special Edition headlines
Max Payne 3 Classic Multiplayer Character pack inbound
If you didn't pick up the special edition of Max Payne 3, never fear. The awesome classic multiplayer character skins included in the fancy pants version will be offered for sale post-launch. Rockstar's given a little run down on each of the characters for those unfamiliar with them, too. Max Payne 3 hits the US […]1
Street Fighter x Tekken Korean CE includes Ono, Harada figures
If you haven't yet placed your Street Fighter x Tekken pre-order, consider a Korean import so you can own these amazing figurines.0
Max Payne 3 special edition to cost $100
Rockstar's announced a special edition for Max Payne 3.7
Batman: Arkham City Steelbook Edition exclusive to AU, NZ
Warner Bros. has unveiled a schmick limited edition of Batman Arkham City, available only through EB Games stores in Australia and New Zealand.3
Batman: Arkham City Collector's Edition pops up
Let's see if Batman: Arkham City can top its precursors special edition efforts by not including a plastic batarang.2
Assassin's Creed Special Edition detailed for UK
A GAME and gamestation UK-exclusive Special Edition of Assassin's Creed: Revelations has been announced.5
Sniper: Ghost Warrior One Shot – One Kill Edition detailed
When Sniper: Ghost Warrior finally makes the jump to PlayStation 3 this month, it's doing it in style.3
Gears of War 3 Gamestop editions include retro lancer
Epic Games has announced two spanking Gamestop-exclusive Gears of War 3 editions, each of which include a full sized Retro Lancer replica.5
RAGE pre-orders to score Anarchy Edition
Pre-order RAGE, and you'll be automatically upgraded to the Anarchy edition, which contains four exclusive items.1
Disgaea 4 premium and super premium editions detailed
NIS America has unveiled the contents of the premium editions of upcoming strategy RPG Disgaea 4: A Promise Unforgotten. The highlight? That'd have to be the 9 exclusive Disgaea 4 figures that come bundled with the super premium edition.1
Two Worlds II Royal Edition hits US retail
The extra-special Royal Edition of Two Worlds II has finally arrived at US retail after a delay of several weeks.0
Darkspore limited edition trailer and preorder bonus
Maxis has released a trailer for Darkspore, showing off the Limited Edition version and its exclusive, in-game preorder bonus, the heavily-armoured Maldri.2
Amazon France lists GT5 "special edition"
Look: there's a GT5 "Edition Spéciale" listed on Amazon France for €74,95. Don't confuse this with the normal edition, obviously. That costs €65,99. Both are out on March 31, apparently. No, none of it's confirmed. Remember this, though? Thanks, GTPlanet.2
Ninja Gaiden Sigma 2 SE detailed, new co-op screens released
Tecmo just confirmed a Ninja Gaiden Sigma 2 Special Edition for an October 2 release for £50. It's an HMV exclusive, and can be pre-ordered here. The pack contains, according to the PR you'll find after the break: A copy of the game. Limited Edition 80 page 'Ninja Gaiden Treasury' featuring: – Ninja Gaiden Sigma […]11
Buy Op Flash: Dragon Rising SE, get a free helmet
PCGames.de's posted an image of the German Operation Flashpoint: Dragon Rising special edition, revealing the gift to end all gifts – a free helmet. We have no idea if the helmet's coming to the UK. It's irrelevant, anyway: we're now committed to owning the German helmet. It's out for PC, 360 and PS3 in October.10
Rumour: Red 360 spotted on retail listing
Kotaku's posted what's apparently a retail listing for a red 360 Elite. It's $400, says the shot, which comes from a Toys 'R' Us. This is most likely the Resident Evil 5 special edition rumoured a few weeks ago. It's never been officially confirmed. RE5′s out in March.0
Gears of War 2 Xbox 360 shown off
CVG's running a competition to win a Gears of War 2 Xbox 360. There's a picture of it through there. We're not sure if it's as gruesome as the Halo 3 console, but it can't be that far off. Do you want this? Debase yourself through the link.3
Get golden lancer with Gears 2 SE at GameStation
You want a replica gold gun from a interactive science fiction product, right? Course you do. Thankfully, then, GameStation's offering up the Gears of War 2 Special Edition with a gold lancer rifle for a piffling 130 right now. Buy it, then give the gun to your other half as a "Christmas present." Game's out […]10
$130 Mirror's Edge special edition announced
Hot on the heels of yesterday's $150 Dead Space special edition, EA's only gone and announced a $130 Mirror's Edge pack, to include… a bag. See it on X3F. The US EA store product page is here, but you'll be hijacked to the front of the Euro store if you live over here.5
Page 1
Special Edition Latest
God of War: Ascension release date, special editions revealed
Max Payne 3 Classic Multiplayer Character pack inbound
Street Fighter x Tekken Korean CE includes Ono, Harada figures
Max Payne 3 special edition to cost $100
Batman: Arkham City Steelbook Edition exclusive to AU, NZ
Batman: Arkham City Collector's Edition pops up
Assassin's Creed Special Edition detailed for UK
Sniper: Ghost Warrior One Shot – One Kill Edition detailed
Gears of War 3 Gamestop editions include retro lancer
RAGE pre-orders to score Anarchy Edition
Disgaea 4 premium and super premium editions detailed
Two Worlds II Royal Edition hits US retail
Darkspore limited edition trailer and preorder bonus
Amazon France lists GT5 "special edition"
Ninja Gaiden Sigma 2 SE detailed, new co-op screens released
Buy Op Flash: Dragon Rising SE, get a free helmet
Rumour: Red 360 spotted on retail listing
Gears of War 2 Xbox 360 shown off
Get golden lancer with Gears 2 SE at GameStation
$130 Mirror's Edge special edition announced
Dead Space gets $150 special edition
VG247 Bourne HMV special edition competition winners announced!
Win Bourne HMV special edition on PS3, 360, t-shirts, THE RESPECT OF YOUR FRIENDS
US MGS4 special edition will only be available at GameStop
GTA IV Special Edition content shown


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Baltic Amber Illusion Necklace
Item #45560
Price: $90.00
|A Smithsonian Institution Exclusive
- Description
- Reviews
Radiant, polished freeform beads of gem-quality Baltic amber in rich shades of cognac, lemon and dark cherry appear to float on six barely-there filament strands. Beautifully handcrafted by Lithuanian jewelers, this Baltic Amber Illusion Necklace is a translucent beauty. Natural variations will occur. 18"l. with silvertone steel filaments and sterling silver lobster clasp.
Museum Provenance
Recalls amber beads and jewelry held in our Janet Annenberg Hooker Hall of Geology, Gems and Minerals.
Every Smithsonian purchase will arrive with a museum provenance card explaining how it is adapted from or inspired by an object or objects in our collection.
View Size Chart
You may also like:Citrine Trumpet Vine Jewelry
Original Price: $55.00 - $150.00
NOW: $42.99 - $119.99Baltic Beachcomber Necklace
Original Price: $45.00
NOW: $34.99Savannah Elastane Cami
$45.00Amber Dragonfly Pin


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3D Enthusiast's Guide
A viewer's guide to stereoscopic video in the luxury home
Download the 3D Enthusiast's
Guide eBook
Live from the Runco blog
High performance, ultra-short throw projection brings superior viewing in any setting with the LS-100dFriday, September 16, 2011
Runco is proud to expand its best-selling LightStyle™ Series projectors, with the new LS-100d. Runco's LS-100d with NEAR (Next generation Extreme Aligned Reflection™) ultra-short throw lens system delivers a stunning 92-inch diagonal image that fits any home theater setting. This clever industrial design allows incredible installation flexibility with a depth of only 18-inches. The LS-100d mounts flush to the screen wall and can be mounted above, or below the screen.
With Runco's Infinilight™ lampless LED illumination technology, this projector boasts a 70% power savings and requires little maintenance. The LS-100d ships with Runco's advanced Vivix™ digital video processing to enhance picture quality from standard video sources.
For more info on the Runco LS-100d, click here.
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Request a Demo at a Dealer Near You
Your Runco dealer will take your vision and create a masterpiece that will be the crux of design and technology. Click here to find a dealer near you.


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Slate™ font family
Designed by Rod McDonald in 2006
Shortly after his work with CNIB, McDonald was commissioned to design a large sans serif typeface family for Toronto Life magazine. Although not meant to be a legibility face," the design gave McDonald an opportunity to test several of the theories he formed during the CNIB project. Around the same time, McDonald also developed a sans serif family for Nova Scotia College of Art and Design in Halifax. This typeface was primarily intended for use on the college's web site.
McDonald was pleased with both designs, he says, but craved further exploration. "I felt that I had only scratched the surface of what I wanted in a sans," he says. "I liked the soft, quiet look of the magazine face but was also encouraged by my success in drawing a good legibility design for on-screen use."
"One of the things I wanted was a type that could function as well in print as on-screen," McDonald recalls. To help achieve his goal, McDonald worked with the Microsoft Typography Team to learn about ClearType technology. ClearType was developed by Microsoft to improve the readability of on-screen text, especially on liquid crystal displays (such as laptop screens), flat panel monitors and mobile device displays.
McDonald's technological savvy and prior work on sans serifs for print and on-screen use have paid off magnificently in the Slate family of typefaces. Slate blends features of McDonald's earlier sans serifs into a humanistic sans with extraordinary levels of legibility."Although it's far too early to know if what I wanted works across the board," says McDonald, "initial testing in both print and on the web are quite positive."
In purely aesthetic terms, Slate is a beautiful design. "I didn't want a face with an 'engineered' look, or with any noticeable design gimmicks or devices, says McDonald. "I wanted a pure design. I confess that I was ruthless with any character that wanted to stand out from the rest.""
Slate Medium
be installed on a computer for
use with applications.
Licensed per computer.
@font-face rule. They are licensed
for a set number of page views with
no time limitation.
in your mobile application. Each app
and platform requires a separate license.
embedded in an eBook, eMagazine or
eNewspaper. Fonts are licensed per title.
a server and e.g. used by automated
processes to create items.
A license is per server core CPU per year.
on which the font will be installed.
that you can use over time. We'll let
you know when you're running low.
Platforms you intend to embed the
font in. A license is valid for the life
of the version of the app.
you intend to embed the font in. Each license
is valid for one title for the life of that title.
CPUs of the servers on which
the font will be installed.
A license has a term of 1 year.
the font: OT (OpenType) with
Postscript outlines (OT CFF) or
TrueType outlines (OT TTF).
the font: W1G (98 languages),
COM (56 languages),
PRO (33 languages) or
STD (21 languages).
available in. These differ in contained
characters and file size. You get all
available versions with your license.
Typecast is a web-based tool to create visual
and semantic designs. Check for readability,
rendering and beauty then share a working
prototype of your design.
Tip: Add fonts to your Favorites, then test your custom selection in Typecast!
Std / OT CFF
supports at least
Windows menu name: Slate Std Medium
PostScript name: SlateStd-Medium
PostScript full name: Slate Std Medium
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So April 18th I will be putting on a digital scrapbooking presentation for my church women's group ( a.k.a. The Relief Society to my LDS friends out there ) So I'm trying to cram all my excitement and info into a 45 minute presentation.
A very important thing that I don't know much about is scrapbooking and editing programs besides adobe photoshop. If you can tell me what you use if it's not photoshop and maybe even estimated price and how easy or difficult it is for new users that would help me a lot!! Then I can make a list and give out to them so they know their options.
Thanks a ton ladies! I'll give you more updates on my prep (I'm totally going to make a powerpoint presentation Heee!) As I get closer. The presentation is the 18th. Hopefully after that we'll have a few fun new members in our community here.
My list so far:
Paint Shop Pro
Microsoft Word
Creative Memories Storybook Creator
Craft Artist 2
scrapbook max


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The Secret World Review
The Secret World's puzzles, storytelling, and atmosphere make for captivating exploration--but occasional frustrations threaten the journey.
Let me start by saying that if you played the beta and thought "these controls are among the worst I have tried for a very long time, screw this" and never thought about giving it another chance, do consider it. I played... Read Full Review9 of 9 users found the following review helpful
Was sceptic before release, but after playing 40 hours +++ on early access, I'm totaly stoked! Think I'll have my self a few days off work to play :-) My Radeon HD 7750 card and i3 processor could not handle more than me... Read Full Review6 of 11 users found the following review helpful
I played mostly in the closed beta and boy, does the game grow on you as you play. The investigation quests are really hard - but rewarding and the sabotage quests are frustrating as hell. You have action quests and side... Read Full Review3 of 4 users found the following review helpful
Ok, so I won't go into an elaborate review because that isn't what I am good at :P I will say that I have been playing TSW since May. I got into closed beta then. This game has progressed a lot up until the launch day... Read Full Review2 of 5 users found the following review helpful
I'll make this short: Try it yourself! I was very close to not be buying nor even trying this game, because of Funcom's game-track, and all the negative stuff I've heard. .. but I'm glad I did! This game is definit... Read Full Review6 of 9 users found the following review helpful
This game is worth paying the subscription fees. The world and the environment: I haven't moved on to the later zones (still in the first 3 zones), but it looks like Silent Hill. It has the best environment and world... Read Full Review3 of 4 users found the following review helpful
Best game out there now. People keep comparing it to GW2 and SWTOR, both great games I love but this is just plain different. Its not a game for everyone, but for those who pick it up will be in for a great ride. The... Read Full Review3 of 5 users found the following review helpful
The game is actually ready for launch. I have not part taken in a smoother launch before. Rift launch was not as good as TSW's launch even (Rift had 8 hours downtime while TSW virtually had none). Performance and FPS is ... Read Full Review4 of 7 users found the following review helpful
Devastating will be the World Domination buff, that is going to end up controlled by one faction, leaving the other 2 factions hanging in the wind. Similar to the aoc Bori, giving a advantage to those in pvp, versus skil... Read Full Review5 of 15 users found the following review helpful
The Secret World is probably one of the worst MMOs to date. The combat is horrible, the enemies are laughable, and the action is actionless. The graphics were sub-par and the game play was lacking anything that kept m... Read Full Review4 of 31 users found the following review helpful
I was in closed beta for this mmo and even though I have done much of the early content for this game more times than I would like to count I still find refreshing to play. The story lines mixed in with the cut-scene tel... Read Full Review10 of 14 users found the following review helpful
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The Office Language Interface Pack (LIP) is a translated user interface that installs on top of a copy of Microsoft Office 2003, 2007, 2010, or 2013 and can be downloaded and installed for free. With the LIP download, you can use Microsoft Excel, OneNote (Office 2010 and 2013), Outlook, PowerPoint, and Word features in a different language. After you've installed the LIP, you can change languages through Microsoft Office Language Preferences to see a translated user interface.
Nearly all available LIP languages also include a spelling checker. Translated Help isn't part of the LIP download package, but might be available as a separate download for your selected language.
Important If a language is available in a language pack or as a fully localized version, it isn't available as a LIP. If the language you want isn't listed here, please go to Buy Office 2010 language packs or Buy Office 2013 Language Packs. Or wait for a while as the Office 2013 LIPs become available.
Tip You must install the LIP version that matches your version of Office. For example, if you are using Microsoft Office 2013, you must install a 2013 LIP.


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5 Prom Dresses Inspired by Disney Princesses
It's not like you are going to wear a costume to prom, but there's nothing wrong with getting inspo from your fave Disney characters. There are details to love in all of these ah-mazing dresses, and we found styles that will help you get the princess look for your big night!
By Elizabeth Denton
Elsa, Frozen
WWEW: What Would Elsa Wear? The fierce Snow Queen would rock a blue sequins and a peek-a-boo hemline like this sparkly high-low dress.
Night Moves Sparkly Sequined Strapless High Low Prom Dress, $378, missesdressy.com


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DANIEL SMITH Dry Pigment, Ultramarine Blue, PB29, 2oz Jar
The top quality pigments we sell are the same ones we use to make our own paints and inks. Pigments naturally vary in weight. We package the Dry Pigments by volume in 2 oz. jars. The weight of pigment in the jars varies anywhere from 3 oz. (Cadmium Red Medium) to .3 oz (Lamp Black) depending on how heavy the pigment is. The 1 lb. packages are packed and sold by weight.