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This is my last column prior to the holidays and I would like to take this time to thank all of our friends, fans and readers for another year of being able to write for you, cook for you and to live here in what I always call our "Lil Slice of Heaven" - the Grand Valley! The last 10 years have been a life-changing experience for me and I look forward to another 10!Holidays always get me thinking about family and friends. And while some of that list might be shrinking as comes with age and the passing of time, as one climbs the ladder of years, we realize that we are not going to be on this spinning ball of dirt forever and that we really should appreciate what we have and that we have an obligation to make the most of the time we have left.So with that... I really do wish all of you a Happy Holiday!Now, with the holiday season, comes the inevitable onslaught of food! Yes, friends, food will be tempting us from all angles and you know what, let's enjoy it. Whether you are hosting during the holidays, going to office parties or to friends or family or just sitting back and letting it all surround you, food will probably be a big part of this season.Traditional holiday foods abound - some you are familiar with and have made, some you have never heard of, and some that you have made your own traditions. My feeling is that if it tastes good and makes you feel good, to paraphrase Martha: "It's a Good Thing!"
Oh, some of you may have heard that Decadence is going to be doing something in Virginia next year, which is true! What this is, is an expansion and not a relocation! We will still be here, we will still be producing our food, and we will still be a part of the culinary landscape here in the Grand Valley.If you could see what I have in the vast expanse (somewhat like the great vastness of space.. a lot of nothing, but every once in a while, a bright star emerges!) of my mind; to paraphrase "2001: A Space Odyssey": "It's full of stars!"Lee is the founder and owner of Decadence Gourmet Cheesecakes and Catering. He can be reached via email at email@example.com, on the web at www.decadencecheesecakes.com, or by calling 970-256-4688. Also, find him on the web by searching Facebook or by visiting Twitter (@decadenceGJ).
Yield: Serves 6 to 81/2 pound bacon 2 cloves garlic 4 pounds potatoes (russets or Yukon golds), peeled and sliced 1 teaspoon fresh chopped thyme leaves 1 tablespoon sea salt or kosher salt 1 teaspoon fresh cracked black pepper 2 1/2 cups heavy creamPotatoes au gratin's soft layers of creamy potatoes topped with a golden, slightly crispy crust, embodies the definition of comfort food, especially with a couple layers of bacon nestled in between the potatoes. The dish isn't complicated, but it does benefit from attention to detail and quality ingredients. One key to the preparation of this recipe: While baking, break the crust the cream forms a few times. This allows the cream and potatoes to slowly cook into one another, perfectly softening the layers of potato, while preventing the top layer from overcooking. After the third break, you should notice a difference in consistency of the cream and it will appear slightly more translucent, almost as if the cream was combined with melted butter.Prep tip: It helps to take a slice or two off the bottom of the potatoes before slicing the rest of it. It gives the potato a flat surface to lay on as you slice. Directions:Preheat oven to 350 degrees F. Heat a saute pan over medium heat. Cook bacon until very lightly golden on each side. Remove from pan and drain on paper towels. Set aside. Slightly crush garlic cloves to open it up. Rub garlic over inside of 9-by-13-inch baking dish. Put sliced potatoes in a large bowl. Toss with thyme, salt and pepper until evenly coated. Layer 1/3 of potatoes in bottom of baking dish. Cover with a single layer of bacon. Layer another 1/3 of potatoes, another layer of bacon, then final layer of potatoes. Pour cream over potatoes. (Should be enough cream that when potatoes are pressed down on, cream rises above potatoes.)Place dish on sheet pan and put in oven. Bake for 30 minutes, pull out of oven and with the back of a large wooden spoon, break the crust the cream is starting to form. Return to oven. Bake for another 20 minutes and repeat crust breaking. Bake for another 20 minutes, then break the crust again. After third crust break, return to oven and continue to bake for another 20 minutes or until top is golden brown.It is best to allow it to cool for about 15 minutes before serving, since it will be very hot coming out of the oven and will hold its heat quite well.Recipe courtesy of Cooking Channel TV & Todd Porter and Diane Cu


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A very good service.
Posted by
Mrs. V
In the past I have seen many complaints about at lot of Home Warranty services, most of them justified. So I thought that I would give a review about my latest call to HMS.
A few days ago, my hot water heater decided to go to that big appliance graveyard in the sky. Messily so. At 3am in the morning no less.
After cleaning up my ânew indoor poolâ, I called HMS. This was at about 5am. They said that they would locate a plumber when most of them opened and get back to me as soon as possible.
At 8:16am I get a call from HMS with the name of a plumber that could come over that evening and they put me through to the plumber on a three-way call to get all the details down.
Plumber came (Iâll do a review of them when everything is finished) at about 7pm and let me know that Iâll need a new hot water heater and that they will fax all the info to HMS in the morning.
I start thinking that this is going to be an uphill fight to get the hot water heater replaced. Most warranty companies will fix things with very little trouble, but put up one heck of a fight if the item actually needs to be replaced.
The next morning I get a call from HMS telling me that they have received the paperwork from the plumbers and that itâs going to âclaims reviewâ to see if they will authorize a replacement or not and that it might be 24 to 48 hours before I hear anything back.
I get a call from the plumber later that day telling me the same thing, and that they would call me when HMS updates them.
Next day I get a call from HMS telling me that the hot water heater has been approved and would I like the new hot water heater shipped to the plumber they chose or would I like to find another plumber, pay for repairs myself and be reimbursed?
I asked them to please ship it to the plumber and about how long would it take? The young man stated that he was very sorry, but since it was so late in the day, it wouldnât ship to the next day, meaning Thursday and that the plumber would most likely not get it until late Friday.
I was thinking that it would be at least 3 to 5 days for them to ship it!
And here was HMS saying that they were sorry that it was going to take one day to get the hot water heater to the plumberâ¦
I told him that the plumber getting it Friday was more than acceptable and better than I hoped for!
The plumber did, in fact, get it late Friday and will be here today to install it in the late afternoon.
HMS as already called me today asking if everything was going OK and that they would call again on Wednesday to make sure the install went well.
In the 5 years I have had HMS I havenât had any bad service from them at all. They have always been nice, polite and helpful.
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saj80 on 03/14/2011:
If your water is hot, why are you heating it?
Mrs. V on 03/14/2011:
LMBO! Thanks, saj, I needed that laugh ^_^ Next time, can we wait until I finish drinking that soda, though? My computer would thank you for it, lol!
momsey on 03/14/2011:
LOL @ saj. I've never realized how that term doesn't really make sense!
Nice review, Mrs. V!
Mrs. V on 03/14/2011:
Thank you, Momsey ^_^ I really did need a good laugh and saj provided it!
jktshff1 on 03/14/2011:
What is the cost of the HMS warranty service per year?
Mrs. V on 03/15/2011:
I have the 'extras' package:
Air conditioning system, ceiling fans, central vacuum, oven, stove, cook top, range, range exhaust hood, garbage disposal, door bell, clothes dryer, dishwasher, electrical system, gararge door opener, heating system, built-in microwave, plumbing, refrigerator, sump pump, built-in trash compactor, cothes washer, water heater, pool pump and pool motor.
Also includeds the $35.00 diagnoses fee instead of the $100.00 one.
This comes to $670.00 per year and that can be broken down into 3 installments.
Basic is $475.00, I think and that doesn't include the $35.00 fee and the pool.
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HMS Home Warranty is a Dud
Posted by
SILVER SPRING, MARYLAND -- As a single mother of one, I was elated to purchase my first home this past May. That pivotal moment in my life was quickly shattered after dealing with the never ending claims process with HMS. The home in which I purchased was older, modest, and had an abundance of charm. Due to the age of the home and appliances, it was highly suggested that I invest in a home warranty through HMS. After reviewing the companyâs website and speaking the family members and friends whom at some point in time were prior policy holders, I concluded to go forward with purchasing a policy to cover future problems. I felt an assurance that if anything went wrong with the home that the problems would be corrected expeditiously and in a reasonable amount of time. This assurance was put to the test when my washing machine, dryer, and dishwasher all decease to work June 6, 2008. I contacted the 24 hour HMS customer service number provided in my contract that evening to file a claim. After speaking with a customer service agent, I was given a claim number (5656005-100) and the name of the company I needed to contact to schedule a service appointment.
On June 8, 2008 a call was placed to the Appliance Repair Service Company and an appointment was schedule for June 13, 2008 between the hours of 8 -12 am. Once the appointment was scheduled, the representative from the repair company indicated that I will be contacted the day before to confirm the appointment date and time. The day the appointment was to be confirmed, I had not heard from them and placed a follow up call. It was at this time I was informed that HMS had not faxed over the work order as promised and they had no record of me ever placing a call to the company. I recalled the HMS customer service department requesting the work order be faxed again to the repair company. Consequently, due to the availability in the repair companyâs schedule, I was given a later service time between the hours of 10 -2 pm. I indicated to the individual at the repair company that the technician needed to be at my home no later that 2 pm for I had a meeting across town a half an hour later.
In addition, I conveyed that if the technician frayed from that scheduled time to please contact me so that other arrangements could be made. As the appointment time drew close to 1 pm, I contacted the repair company to find out the technicians whereabouts. I was told that the technician was running behind and would not be able to reach my home until after 3 pm. At that point, I expressed my discontent and asked if a technician could be able to come after the conclusion of my meeting. The individual stated that I should contact them when I was in route home. Following their instructions, I placed a about 4:30 pm and they stating that someone would meet me there. As the close of the business day drew near, I made numerous unsuccessful attempts to contact the repair company inquiring about the technician. During my final attempt I was able to reach someone and was told a technician would be there in less than thirty minutes. The technician arrived and asked to be directed to the appliances in question. In total he spent less than fifteen minutes evaluating all the appliances. Moreover, during that time frame he taunted me for purchasing a home with older appliances all the while on his cell phone. Clearly this gentleman did not attend customer service 101. After completing the work order form, he concluded that the washing machines transmission was irreconcilably broken and that I should place newspapers around it so that the transmission fluid and oil would not continue to leak across my laundry room floor. Furthermore, he stated that the problems with the dryer and dishwasher were a figment of my imagination and that all will be well in the morning. I paid my one hundred dollar deductible and he quickly rushed to the front door (while still on the cell phone). He proclaimed that he would submit my work order that night and HMS claims office would contact me in several days to replace the machine. Finally, a reprieve from the days scheduling mishaps.
A week went by and I had not heard from the HMS claims office. I contacted the HMS customer service department to find out the status of my claim. It was to my surprise that not only did they not have a record of my work order being submitted, but they had no record of me ever calling in a claim despite having a valid claim number. The customer service agent researched my situation and opened a new claim which was to include my previous claim number as future reference. Another week went by and still no word from the claims office. The following week I placed daily calls inquiring about my status. During each of my multitude of calls, no one could fin my claim nor find a work order. The experience had now become overwhelming and I asked to speak to a supervisor. Each time I was told a supervisor was unavailable and was instructed to leave a number so that I can be contacted. Consequently, no one returned my phone calls. Ironically, after nearly a month without a washing machine I received a call from someone in the claims office requesting the washing machines identification numbers.
I was told that I would be contacted shortly with repair or replacement options. It wasnât until July 13th, that I was contacted by the claims office with a resolution. I was informed of two options, either taking that machine that was âcomparableâ to my circa 1980âs machine or take the three hundred and fifty dollar pay out to find my own. The individual provided me the model number and referred me to the Sears website for detailed specifications. In stead I drove my local Sears to evaluate the machine for websites can be misleading. When I found the machine HMS offered, I discover that the washing capacity was smaller than my previous model and not energy efficient. Moreover, the non-sale price quoted was approximately one hundred dollars less than the pay out offer. I was floored. The same sentiment I felt after the repairmanâs departure I felt at that moment; belittlement, bamboozled and in sheer utter disbelief. As I stood and stared at the machine, I questioned the ethics of the company had I gotten myself involved in? I returned home and started off in the routine I have been doing for over a month; dragging a host of trash bags full of dirty clothesâ out of my first home, to the laundry mat down the street and spending the last few dollars I had to clean my families clothes. This in the middle of what most people are considering a recession. I had enough. HMSâs customer commitment pledge, âFeel safe, secure and comfortable with the trusted name in home warranty and E&O insurance. Your peace of mind is a call or click awayâ is no longer identifiable.
Shortly thereafter, I contacted the customer service office requesting to speak with the claims department to see why I was offered a smaller and non-energy efficient machine. Like each time before, I received what I have now dubbed, âThe HMS Two Stepâ. Trying to escalate a call to the claims department seemed harder than comprehending an NFL playbook. It wasnât until July 17th that I finally broke through the interference. I posed my concerns to the supervisor and he indicated that the machine I was offered was âcomparableâ to what I currently had and that the price difference was due to their discount with various service providers. It was if he equated my washing machine to a Roman chariot and what they were offering was a high end luxury sports car. Moreover, I questioned how long it would take to receive the pay out check should I choose to accept the offer. Surprisingly, he indicated that HMS does not directly give the home owner the money, but the check was to be written to the company in which the item would be purchased (i.e. Home Depot, Sear, Lowes, etc). Obviously HMS has less confidence that a home owner to be responsible enough to purchase a machine without the assistance or a third party than that are asking of the home owner to have patience in their Draconian processes. Furthermore, he stated that checks are only issued in the claims office on Wednesdays and mailed to the designated company the following Friday. If I decided to use the method it could take upwards to two to three weeks for a machine to be delivered. In the eleventh hour, he offered a program that would allow me to upgrade to a machine of my choice and the cost difference would be at my expense. I provided him three baseline energy efficient machines that I felt were in âcomparableâ size. It was stated that he would expedite the information to the research department and would call me with a resolution within twenty-four to forty-eight hours. Despite hear that resolution time frame dozens of times over the past month or so, my confidence was somewhat reassured. For this ongoing situation was in the capable hands of the companyâs supervisor and not the ground level customer service agent.
As of todayâs date, I have not been contacted by anyone representing the HMS customer service or claims office. Furthermore, I have spent approximately the same amount of money in which I was offered for a âcomparableâ machine in fees at the laundry mat over the past two months. NO ONE SHOULD HAVE TO EXPERIENCE THIS FORM OF CONSUMER ABUSE!
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Poor Customer Service
Posted by
BEL AIR, MARYLAND -- On July 2nd called about refrigerator being inoperative. customer service representative said 1st vendor could respond on July 9th. unacceptable, then left message for second vendor. I called 4 hours later for another vendor (no response from 2nd vendor) but was told I must wait 4 business hours and that the claim could not be assigned to another vendor. Plus the representative and supervisor said it was too late to get a response from other vendors (7pm that evening).
The following day the 2nd vendor called to say that his father in law has died and he could come out on July 9th. Called HMS and relayed same. The representative said no one could come out till next week. But they would forward to dispatch to continue to find a service vendor. At 9pm HMS called to say someone could come out on July 4th to ascertain problem ( already knew it was blown compressor and had informed same, but the sequence is for service tech to come out, tell HMS what the problem is and give price for repair, if HMS doesn't like material price, then they purchase else where and ship to service rep).
Funny the day before the supervisor said no one would respond after 7pm, so I had to wait 20 hours to hear that that I wasn't getting service. But the next day I get phone call that a service representative could respond on July 4th ( call was at 9pm).
At this point I had waited 30 hours to get a service call scheduled for an inoperative refrigerator. Then a wait from the representative to tell HMS what the materials would cost for repairs, and in the mean time hundreds of dollars of food lost. So knowing that a service call on July 4th and then a call to HMS if answered ( it is a holiday), for material approval, if not, then HMS will ship parts to service representative or approve a new refrigerator (this one is 8 years old). So basically looking at July 11th for completed repairs or replacement (at the minimum). So basically 8 days without a refrigerator. So HMS won the battle and we purchased a new refrigerator.
Have had HMS for 8 years and never had this bad of customer service!!!!!
We could live with bad service from HMS for an oven (could use microwave or BBQ grill), a dishwasher (could wash by hand), a dryer or washing machine (could do by hand or go to a laundromat), etc..But without a refrigerator could not keep stuff cold for the babies and grandparents, so we spent 1100.00 and had a refrigerator delivered the next day. Funny the same company who could not come out till July 9th, 7 days after the initial service request, but can deliver, remove and install a new refrigerator the next day!!!!
Also funny the supervisor on July 2nd at 7pm could not get a service representative to respond at that time of day, but the next day the representative found someone and called me at 9pm to say that thy had talked to someone.
HMS is basically out for themselves, no urgency from their employees and what ever hardships you are encountering is of no concern to them. They talked to me like I was a child and were very condescending. Looks like I will change to a new company next year, maybe they will be more customer orientated!!!!!!!!!!!!!
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BigAl on 07/05/2013:
For less than $100 you can buy a small (dorm sized) refrigerator that can be used in emergencies. Just think of it as an insurance policy for just this type of scenario. If you have a chest freezer you can also put nonfrozen articles in a cooler and place the cooler in the freezer. Depending on the temp of the freezer, and with some observation, you can determine if the cooler lid needs to be slightly open.
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HMS Home Warranty is a scam
Posted by
In April of 2008, I purchased a home and moved in on April 25, 2008. The sellers of the house had purchased a one year home warranty for us through Homesure Services Inc(HMS Home Warranty). In June of 2008 our air conditioning unit went out so I called the warranty company and asked if the A/C unit was covered. I was informed by the company that it was covered and we scheduled to have Tuck Heating and Air come out and check out our A/C unit. Tuck Heating and Air was a company that we had to use because Homesure Services Inc require you to use one of there contacts. On June 11 2008, the technician from Tuck Heating and Air came out and looked over our unit and told us that the problem was with our clogged evaporator coil. The technician told us the it would be $400 dollars to clean the coil. I said that was fine since our warranty had a $100 deductible so I only had to pay $100 and the warranty company would pay the rest. The technician informed me that this repair was not covered under our warranty because it was considered maintenance.
I then excused myself and went outside and called my brother in law since he used to work in the field. I explained to him that we had an upflow unit in the basement and this tech wanted to charge me $400 to clean it. My brother in law told me that an upflow unit was a pain in the butt to clean because the unit had to be pulled out and cleaned and if I didn't know what I was doing he recommended that I pay the tech. After I got off the phone with him I went inside and got out the yellow pages, went upstairs and called a Trane store and asked what they would charge to come to our home and clean out the coil in an upflow unit. The representative at Trane told me that it would cost us about two hours in labor to fix that and with the service charge to come out he estimated that the price would be around $375-$425, at that time my wife came upstairs and told me that the tech for Tuck heating and Air would just charge us around $200 to clean it so I told him to go ahead and do it.
My wife and I went out to sit outside in the backyard while he was working, about 15-20 minutes later the tech came out back and told us that the job was done. When he told us this we both thought it would have taken him a lot longer and my wife asked him if that was all that was wrong with the unit and if it was working correctly now. He told us yes and told us that we were good to go. I walked over to a register in the kitchen and told him that there wasn't much air blowing out and it wasn't cold. The tech had some folded papers in his back pocket and he took them out and laid them over the register to show me there was sufficient air flow, well the papers didn't move, he then moved to another register and the same thing happened finally on his third register the papers moved a little and he said "See its flowing good." Well we gave him the benefit of the doubt, paid him and even tipped him $25. Later that afternoon my wife and I were talking and she told me that while I was on the phone talking to Trane, the tech had told her that the A/C unit was undersized for our home, I just blew it off because it had been working fine up to this point. That evening we still couldn't get the house below 80 degrees so I called Tuck Heating and Air and left them a message stating that the A/C wasn't fixed and that someone needed to come out ASAP. We didn't hear back from Tuck but the following day Homesure Services called us and told us that they had been informed that the unit wasn't working. Homesure Services then told me that they could have Tuck Heating and Air come back out but that I would be charged again to have them come back out. I told them that I paid them once and they didn't do the job so I wouldn't pay them to come back out and fix it again.
The representative at Homesure Services then told me that the tech had advised them that the A/C unit was undersized for our home. I told the representative that the tech had told my wife the same thing but that was BS since the unit had been working fine and keeping our home plenty cool. The representative then told me that under roman numeral 5 in the terms and conditions section of our warranty any unit that is undersized or oversized for the home is not covered under the warranty and therefore the warranty company was not responsible for having the unit fixed. That summer we had two separate companies not associated with Homesure Services Inc come out to our home and do checks on the A/C unit. The first company cleaned the coil and put all the debris that he cleaned out into a baggy for us and he could tell that the coil hadn't been cleaned in quite some time, but he also informed us that the problem wasn't with the coil but that the valves needed replacing. He also informed us that the fan blade had been installed upside down and he turned it back over for us. We then had another company come out and do a diagnostic check on the unit and this company also told us that the valves in the compressor were bad and the compressor was unable to cool. We put out over $1400 to have the non-functioning parts replaced in the unit and now it works and has been working fine ever since. Both companies also informed us that the A/C unit was the correct size for our size home.
It is quite obvious to us that there is collusion between the warranty company and their contracted companies that come out and do the work. This tech from Tuck Heating and Air told us he checked the system but what he didn't notice the fan blade was on upside down and didn't check the compressor or valves. He charged us what he knew was maintenance related issues that the warranty company would cover and then told them that the unit was undersized knowing that they wouldn't have to cover that. When I later contacted Homesure Services Inc and told them that we brought out two independent companies and had in writing that the unit was not undersized for our home they told us that they would only take the advice of their contracted companies as to the unit being under or oversized. Don't be the next consumer to be ripped off by this company.
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HMS Delays, Delays, Delays in AC Repair in Hottest Part of Summer
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FORT LAUDERDALE, FLORIDA -- Last Friday evening, my air conditioner failed. First thing Saturday morning, I called HMS to place a claim. They told me that someone would be calling me later that day to make an appointment to check the unit.
Late that afternoon, no one had called yet, so I called HMS back again, and was given a different company. When that company did not call me back either, I called HMS yet again and was told they would cover whatever company I would select.
I found a local contractor who agreed to come out first thing Sunday morning. While he was a little late, he quickly diagnosed the problem as a burned-out fan motor. He called HMS, as requested, to report the problem and request permission to do the work.
Here begins the procrastination of HMS. They said they would have to wait until business hours (M-F) to approve the claim -- even though the temperature on Sunday was forecast to reach 98 degrees in high humidity.
I called them each day, not getting anywhere. On Wednesday, I was told that my contractor was approved to do the work, but that he would have to use HMS's part, and they would need 24-48 hours to locate the part. Of course, the claims department is sleeping in air conditioned houses and has no real motivation to get the work done.
I called back today (Friday) since it has now been over 48 hours without any return call. I asked to speak with a supervisor, waited on hold for about 15 minutes, and was finally hung up on by one of their employees. (I was not rude in any way, just persistent.)
I called back again (after waiting futilely for a return call) and was allowed to speak to the claims department. The man there is the least kind person I spoke within this whole experience so far. He did say that HMS would agree to pay me for the contractor's labor plus the cost they (HMS) had for the part. When I asked how much money that would be, I was told that only the parts department would have that information.
I asked to speak to someone in the parts department. He told me that this department does not speak with customers! I was incredulous at this reply. Perhaps even more frustrating, though, was his promise (I made him promise) to call me back after he spoke with the parts department to get the cost of the fan motor. Of course, that was three hours ago, and I have yet to hear from anyone at HMS.
This has actually been a pattern. In spite of repeated promises, they have NEVER called me. They have hung up on me, but not returned a call -- even when they have the word (four different times!)
From my admittedly limited perspective, I believe this company is nothing but a sham. Their goal appears to make me wait so long that I give up and pay for the work myself. They also appear to want to make the process as painful as possible to accomplish that goal. I would recommend that you stay away from this company.
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Do Not Purchase Any Warranty From This Company!
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VIRGINIA -- This is my story and what I reported to the Better Business Bureau...
My husband and I purchased a home in Feb. 09 and a home warranty was included in our purchase price. We also added a pool warranty with this purchase. This warranty purchase was set up through the re-location company and the previous owners' real estate agent.
On June 2, 2009, we opened our pool. At this time the pool was not working properly due to wear and tear. We contacted our warranty company to find out if the broken pump was covered. We were told yes. They then sent a technician to check out the pool pump and such. He was at our house for maybe a total of 15 minutes and charged us a $100 deductible at that time. He told us that the pump and valves did need to be replaced and he would make that aware to the warranty company. We then were contacted by the warranty company and were told that it will not be covered due to "Lack of Maintenance" on the pool.
We moved here only 4 months ago and were told the pool worked fine when we purchased the home. We have tried arguing the issue but have not reached any solution. The technician that was at our home will not return our phone calls, and we believe that he has called our number once and hung up on us on the evening of June 5, 2009.
We have spoke with a number of customer service representatives with HMS Home Warranty. During those phone calls, we were told the pre-existing conditions were not covered. On the other hand, we were also told that a warranty could not be purchased if the pool was not in good working condition. I think that contradicts what they said before. How could we possibly have a pre-existing condition if the approval of a pool warranty was made in Feb. 2009?
On top of all of this, we have contacted the previous pool company that maintained the pool in the last year and located their office to gather proof of maintenance. We sent this documentation to the warranty company. We also have documentation of a pool inspection that was done on September 23, 2008. This inspection shows that the pool was in working condition and no remarks were made on the pump or valves. This is proof that there were not pre-existing conditions at the time of purchase. We have faxed all of this information to the HMS Warranty Company.
We have not yet heard any positive feedback from the company. We were told that we would have an answer as soon as possible. The representative that we are working with keeps giving us the round about answer. I feel they have also been very rude when we call and do not hear us out. We are often interrupted when speaking to this customer representative.
I feel that we have gone above and beyond what a customer should do when making a warranty claim. I'm not quite sure what else we should do to address this issue. I feel that we are being scammed. No one will give us a direct answer and we have tried numerous times to be helpful and make a connection with the warranty company on this claim. We were also told the $100 will probably not be refunded to us if the claim is not approved. I do not feel that makes any sense.
What is a home warranty company for? What do they cover? I feel like our purchase was a waste of money and that any time we have a claim, they will find a new way to take money from us. Their warranty states "mechanical parts and components as follows: above ground accessible plumbing lines leading to and from the unit; air pumps; blower motor filters (free-standing housing body, laterals, pressure gauges, back flush valves); gaskets; impellers; internal spa pack heater; internal switches; primary circulator pump and motor; and relays." The items that we are requesting to be replaced are in this list of covered items. The warranty also states "We agree to pay the covered costs to repair or replace the items listed as covered on your Agreement Coverage Summary if any such items become inoperable during the term of this Agreement due to mechanical failure caused by routine wear and tear."
I feel that we have stated the facts to the best of our ability. We should be refunded our warranty purchase money and the $100 deductible that we paid on this "so-called" claim.
In the meantime, our pool is not in the best condition, leaving it open during the heat with algae and what-not growing on the liner and in the water. Where does this leave us????!! Feeling SCAMMED!!!!!!!!
I also stated that...
I would like to have a full refund of the contract price as well as a refund of the $100 deductible I paid their technician for service that was not resolved.
I also would like to terminate my contract with this warranty company as soon as I am refunded what I am owed.
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RestaurantGuy on 06/06/2009:
Go and purchase a pump as soon as you can. If you leave your pool without circulation of the water and algie it will start to destroy your liner. Purchase algecide 80,chlorine tablets and clarifier also and get a pump ASAP. Once the pump is installed put 3 chlorine tablets (3in tablets)in your main skimmer NEVER put the chlorine directly on your liner as it will eat your liner. Pour the algecide 80 around the pool by walking around the pool. Add around 4 ounces of clarifier and let your pump run for 24 hours. At that time vac your pool, use chemical strips to check your chemical level in your pool and adjust your chemicals as needed.
churches on 06/06/2009:
well thanks for the advice!! I think we have learned our lesson. We are going ahead and installing a new pump next week. I am trying to add chemicals as needed. thanks again!
Anonymous on 06/06/2009:
Home warranty companies are such a scam. We had one when our water heater went out. The warranty companies guy would come out in 10 days (yeah, tell my wife not hot water for 10 days). I asked how much he charges, the reply was they see bills for around $700. So I went to Lowes, picked up a water heater and put it in myself and sent them the bill. Think it was for maybe $300. They declined my payment because they said I did the repair and not their guy.
I pleaded my case about the 10 days and the fact he was going to be over twice as much. Still as no go. So I went to binding arbitration and won. They had to pay me my $300, plus $200 because I did the labor myself, plus the arbitrators fee of $410 that I had to advance. They lost their shirt on that deal, if they would have just paid the $300 I would have been a happy camper.
Then they called and said I was a VIP customer and I could renew for another three years with a 20% discount. I kindly told them where to put there three year deal and discount. Yes, the sun never shines there.
RestaurantGuy on 06/06/2009:
Churches no problem. If you need any help with your pool on chems let me know. Also if you have a Leslie's pool store near your house they will test your water for you and tell you exactly what you need to add in ways of chemicals. Also there are a ton of online shops that you will save a bundle of money from. I use water warehouse for all of my pool chemicals. They have next day delivery and I have always had great service with them. Good luck and let me know if you need help.
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Will Find Any Reason To Deny A Claim
Posted by
DALE CITY, VIRGINIA -- Incident = we purchased a house that had been vacant for quite a while. Between November (when we put the bid in on the house) and March 11 (when we went to settlement) we visited the home several times, had two inspections (including one for fha) and had many items replaced. The bank selling this foreclosure replaced the hot water heater, furnace, some windows and a toilet. We also moved in with our new washer and dryer, dishwasher, stove and refrigerator. We used the central ac immediately upon moving in so as to have air circulation while painting (every wall needed to be painted in the house). When the weather got warmer towards the end of April, we noticed that the air coming out of the vents wasn\'t strong, and although cool, it wasn\'t cold. We contacted the HMS Home Warranty company to have someone come out to look at the system. The man that they sent from air breeze was rude and abrasive. He told us that the system was extremely old and not working, he told
us that he didnât think that the company would approve having this fixed. He submitted paperwork and a couple of days later (after calling into the office to inquire several times and not hearing anything because their system was down for upgrades) we were told that the claim was denied because the problem was pre-existing. We were told that we could send in the inspection report and dispute the claim, so we did that and then were told that it was still denied because no inspector can check an ac unit in January when the temperatures are cold. I contacted the state corporation commission and was told to contact their contact person with hms. I called linda montriul on may 4th and was told that their system was down again for upgrades and that she would have to pull what information she could and get back to me after reviewing it. I called again the next day (may 5th) and heard nothing back until later in the day, when I received a voicemail from her telling me that sh
e had other cases to review and would get to ours when she could. I received a call the following day (may 6th) from ms. Montriul telling me that after reviewing what they had with the managers, they were still going to deny the claim because there was no reason for us to run the ac unit when the ambient temperature was below 70 degrees, so the ac unit was obviously broken prior to our purchasing the policy. She said that if we wanted to dispute it again, we could send her our electricity bills so she could verify that we ran the unit prior to calling hms.
What is the point of purchasing insurance or a warranty, if not to be able to have items that are covered, repaired or replaced when something goes wrong? How is a homeowner to dispute any pre-existing clause when they are arguing days with a large corporation? When a person or family purchases a home, they entrust the inspector (or inspectors as in this case) to verify that items are in working order. How is a warranty company, who only sends out one contractor, able to make a determination on what is or is not pre-existing? I feel that this company took the premiums for the policy and are intentionally denying the claim in order to not have to service that policy.
Damage resulting = nothing has been done, the ac unit is still broken. With warmer weather on the horizon, I am afraid that we are looking at laying out several thousand dollars out of pocket, even though we purchased a policy to cover things like this.
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rudybjr on 05/08/2009:
Are you surprised? That's what all insurance and warranty company's do. They also have their loopholes to get away with it.
maeweb on 05/08/2009:
Surprised only because of the way we were spoken to and treated. I guess taking the money but not servicing the policy shouldn't be a shocker.
Fancynan99 on 05/27/2009:
Same problem. Seller provided us with an HMS warranty and tech says worst corrosion he has ever seen and can't replace parts. Said we were approved for new unit (Yeah right) until next day HMS called and said exisiting condition. Well the A/C worked fine or a couple of days so how can it be pre-existing! Only confort is we did not pay for this policy or even ask for it. What a waste of money! AND OUT 100.00!
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Buyer Beware of HMS Home Warranty (HomeSure)
Posted by
If you are buying a home, and your realtor recommends to you that you get a home warranty: RUN QUICKLY IN THE OTHER DIRECTION! The home warranty is a rip-off. While your realtor may tell you (and the literature from the warranty company may tell you) that everything in your house will be covered, once you get the service agreement from the warranty company, you will find that it is not.
I chose to get the home warranty on my new home purchase because I was getting some used appliances from the seller. Once I got the service agreement from HMS Home Warranty, and reviewed the coverage, the terminology is worded to basically say that everything in the house is covered until something goes wrong, then they have the ability to non-cover the claim because it is not within the terms of the agreement. For example, (as quoted directly from my contract with HMS Home Warranty):
Description of Covered Items: Standard mechanical parts or components located within the perimeter of the outer load bearing walls consisting of: main breaker or fuse panel/box; interior standard light switches, receptacles and general line voltage wiring; ceiling fan motors and their controls; door bells and chimes.
Examples of Items/Conditions Not Covered: Attic, bathroom, and/or whole house exhaust fans; fire and smoke alarm systems and batteries; direct current (DC) wiring and systems; exterior wiring and components (except main panels mounted to exterior wall); exhaust fans; intercom or speaker systems; lighting fixtures; load control devices; low voltage systems including wiring and relays; telephone systems; timers; touch pad assemblies; utility meter base pans; and wall fans. Failures and conditions cause by inadequate wiring capacity, circuit overload, power failure/shortage or surge, and corrosion caused by moisture are not covered.
OK, now let's use some logic to follow what they cover. They cover standard mechanical parts and components of the system including outlets, switches, wires, and the fuse box. But, they don't cover these in the event of inadequate wiring capacity, circuit overload, power failure, or surges. Now, we're talking about an electrical system here. What could go wrong in an electrical system besides capacity, overload, power failure, or power surge? Uhm, nothing. Yeah, that's right. They cover the ENTIRE electrical system, unless something goes wrong. Then it's not covered.
Also, let's look at the deductible/service fee. The deductible is $100 per service call. If it takes 3 service calls to complete the job, you're out $300. That is probably more than it would cost to just have it fixed outright. And you have to use their contractors. Let me tell you about the contractor they assigned to me:
I was given the name and number of Renovations, Etc., which must be one man with a cell phone. I would call this man, and he would always say "I'm in the middle of something, let me call you back." It took me a week to get hold of him to actually explain what my problem was. He told me he would be subcontracting it. I got one phone call from the subcontractor, and it went to my voice mail. I tried for a week to get the subcontractor to call me back. I FINALLY got a response after I called the next week and threatened, saying that my freezer had completely defrosted and leaked all over my carpet because the circuit was completely dead. The guy came in, moved a wire from one circuit to another, removed an outlet (but didn't replace it because he didn't have one with him), and basically "patched" until he could come back. This was on a Monday. He said, "I'll come back later this week and fix it." He asked for the $100 deductible upfront. As he was walking out the door, I asked him what that service would have cost me if I had had the service done directly instead of through the home warranty (trying to figure out how much I saved). He said, "Eh, about $100." In other words, he just wanted my full $100, and didn't itemize or anything. For what he did, it probably wouldn't have even cost $100 if I had it done privately.
The next Friday (not the following, but the next) I called him to see when he was going to come back and finish, and to tell him that his "patch" had not resolved my problem. Let me tell you too, I was going to fight tooth and nail if they thought they were going to get another $100 out of me for a separate service call. It's not my fault that an electrician didn't have enough sense to bring supplies with him on a service call. Anyway, he basically told me that there was nothing more he could do except replace the entire breaker box, and it would not be covered by HMS. So right now, I have loose, live wires exposed where an outlet used to be, a dryer that blows the circuit half of the time, I paid $100 for this, and the home warranty does not cover it because they do not cover defective wiring or circuit overload.
Complaint filed with Better Business Bureau:
I would like to have a full refund of the contract price ($395) as well as a refund of the $100 deductible I paid their contractor for service which did not resolve the problem.
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azRider on 05/21/2007:
Sounds like you got a bad contractor. Did you call back the warranty company and complain he did not complete the job? or his sub standard work? I'm sure they would want to know. I've had home warrantys on several properties and found them to be a great deal. I had one on a rental where the heater went out it cost me $95 for the call and they had to replace a lot of parts. total cost of repair was $652. well worth my warranty of $305 plus my $95 service. Any good contractor will list out the parts and cost to repair. Your first clue should have been that, I would have asked for detailed receipt. to be fair I've never had a HMS warranty so perhaps they are bad. But Old Republic has been great for me.
Noneill on 05/22/2007:
Having just sold a house with an HMS warranty and having dealt with other home warranties, I want to comment. I believe if you pay the deductible to a repair person and he/she does not complete the work, you do not have to pay an additional deductible to ANYONE. Whether the same guy comes back or another. If you are not satisified with a particular repair person regardless of the reason, you can request another company to come out. Home warranty companies have many contracting companies, don't be afraid to ask for someone else - and again, if another company is called you do not pay another deductible. The deductible is PER CLAIM, until you have satisfaction.
It is important to know what they will cover and what they will not. It is true you may be able to get an item repaired for less than the deductible, so knowledge is power. In my opinion these warranties are a seller's feature to help sell a house. If contemplating buying a house with used appliances, it is good to have a home warranty.
ontheopenroad on 05/22/2007:
The document that I have from HMS states "Coverage is subject to a standard deductible/service fee of $100 (or the actual amount, if less) per service call, per trade agent on the covered portion of the claim."
tyhero on 05/25/2008:
I'm always super leery of companies suggested by sales people/Realtors... My Realtor admitted she earned a commission from HMS if I purchased their warranty. So we can forget noneills argument. He/She gets paid by that company every time they make a sale.
I checked them out online and I can't even find what they cover on their website. They list 6 or 7 big ticket items, but many of these are NOT covered because as you've said, they are not in the confines of the exterior load bearing walls, I.e. Cooling and heating unit.
Basically if a company can screw you over, they will. Thank you for your detailed complaint. I will not be purchasing HMS.
HMSsucker on 07/15/2010:
HMS refuses to properly repair anything. They hope if they run you around multiple times, that you will just replace the items yourself. Terrible company.
sr86 on 02/18/2011:
Waste of MONEY! HMS is by far the worst Home Warranty company out there. They send out the worst of the worst contractors who work for them, make you pay the deductible, and then make you chase your tail to get anything out of them. It's hard to believe that shaddy companies like this exist, and that "credible" Realtors actually use them as a selling point on a house. Buyer BEWARE!
gcamacho33 on 07/06/2013:
I also have an HMS warranty and they are awful. They hold you prisoner to service providers in their network even when they have little availability. It took me 8 days to get an AC repair in the middle of summer. That is insane! It is not worth it at all. I will definitely not be renewing.
techguy on 08/21/2013:
Sounds pretty bad, but to be fair, there actually ARE other things that can go wrong within an electrical system other than the problems listed as exceptions. Actually, it's kind of rare in most electrical systems (at least modern ones) for power failure or surge to cause problems. That's usually a problem for the devices plugged into the electrical system, not the system itself (at least not until it happens a whole lot).
But something else that could go wrong is the wiring could deteriorate or corrode from simple usage. This is a problem around now for houses built in the 60s and 70s when aluminum wiring was used instead of copper. The problem is made worse when using devices whose plugs use a higher grade wiring, due to how the corrosive properties transfer to the "worse" metals.
vat4 on 11/06/2013:
Issue with refrigrator denied after service tech charged 100 (replacement part is only $53.) Issue with Plumbing again rejected since it is "pre-existing". this company is a joke and a FRAUD. Keep away !!!
hvactech22 on 03/15/2014:
just as a side bar, every company whether it be a warranty company or a standard business has exclusions, you have exclusions I your auto insurance, home insurance, health etc etc..It does amaze me that people never maintain their systems, that run half of your electric bill, but the car get its oil changed every 3000 miles, last time I checked I didn't live in my car, so make up your mind for what priorities you should have in life
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Poor Quality & Lack of Adequate Coverage
Posted by
MARYLAND -- As a consumer, I look at posts from others and take it with a grain of salt, thinking perhaps the individual may be leaving details out. However, after my experience with HMS and reading other posts, I wish I would have known this prior to paying a $445 renewal fee last month.
I filed two claims within the past year. The water dispenser on our refrigerator failed to work. Contacted HMS who gave me a contractor. The contractor never called back. At that point, my wife and I just said forget it.
The most recent claim is what really got me going. This was filed in May 2008. Our air conditioning unit was making strange noises where the fan blades would stop and attempt to restart, over and over. Keep in mind our unit is only two years old and in our area we were having a heatwave of near 100 degree temperatures daily. Contacted HMS who gave us the name of a contractor, Alvico. Left two messages and they never returned. Finally, HMS gave us another company name, Viking Mechanical who showed promptly. Had to pay them a $100 deductible and the problem diagnosed by Viking was:
"Found unit running high head pressure - unit does not match Euap coil. Recommend replacing Euap coil and cleaning line set".
Rec'd a call from HMS informing me that our claim was denied because of improper installation. Please note that we have only lived in our house for one year and had nothing to do with any installation. HMS informed me that according to Section V, #2 of the warranty that this is the reason the claim was not covered. I argued that we would like to have a second opinion. Told that if a second contractor came out and concluded the same diagnosis, we would be fully responsible for the fees of that contractor. Also told that it wouldn't matter if another contractor came out because our a/c unit model number does not match the euap coil model number so this pinpoints the denial.
I asked why does HMS hold current customers responsible for details they had no influence on? In addition, how can we tell if these contractors and HMS are in it together to diagnose things which they know aren't covered. To highlight that point, I had another company, independent of HMS, come out who diagnosed something totally different than the coil. I explained this and was told it doesn't matter b/c they were not a HMS recognized provider.
I hope people take this and other posts on this site seriously. I will not only post this on other consumer reporting sites, but sending a complaint to the BBB. It is my duty to report companies such as HMS in order that they provide quality service to its customers. We will be cancelling our warranty with them and going with a competitor at a cost of $25 cancellation fee. Enough is enough with companies like this and the service they provide.
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Home Warranty gone bad/Crooks
Posted by
BALTIMORE, MARYLAND -- I purchased a home warranty for my home. My heat went out this winter and I called the warranty company to come out and service it. When the contractor came out he told me that I needed a new boiler and the warranty company should replace it ha. That wasn't the case the warranty company found every excuse in the book not to replace it. It has been over 2 months now and I'm still fighting them to do the right thing. This warranty company will lead you on like they have your best interest at heart, take your money and then tell you to kiss off when they supposed to honor what the contract says. Be careful and tell everyone not to sign a contract with this company. I am a single mother with 2 kids and I asked the of the supervisors does that mean anything to them at all and they said well sorry your claim is still denied.
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tander on 02/03/2007:
Did they give a reason to why it was denied?
Anonymous on 02/03/2007:
Home Warranty gone bad/Crooks! trineta Have you tried to talk to a lawyer? It is the middle of wither you must have heat. Have you tried to call the city and report them?
I wish you the best.
Anonymous on 02/04/2007:
wither = winter
jsharbrough on 02/28/2007:
I am a lawyer and investigating similar complaints against HomeSure. Contact me if you wish, firstname.lastname@example.com
FConsumer on 08/12/2007:
On 9/18/06, an International Comfort Products condenser, Model number NAC042GKC3, Serial Number E053425026 was installed in my home under the HMS warranty. On July 31st,2007, the circuit beaker for the central air conditioner in my electrical panel tripped. I reset the circuit breaker and turned on the air conditioner and the circuit breaker for the air conditioner tripped again. On 8/1/07 at 7:49am, I called HMS Warranty and spoke with Cathy to file a claim for the air conditioning. A Claim number was given to me and I was told to call DHL Home Services. I was unable to reach DHL Home Services so, I called HMS Warranty Services on 8/2/07 at 8:40am and spoke to Shawn. Shawn assigned my claim to Air Lingus Service and a service appointment was scheduled for Friday, 8/3/2007. Air Ligus came to my home on 8/3/2007 and told me that the air conditioner was no longer working and needed to be replaced. I called HMS on 8/3/07, I spoke to Kianna who told me to call back on Monday. On Monday, 8/6/07, I spoke to Poya at HMS who told me it would take 24-48 hours to process the claim and someone would call me. No one called. On 8/7/07 at 4:40 pm, I called HMS and spoke to Aldeen. Aldeen told me that there was no information on my claim and denied my request to speak to a supervisor. I then sent an e-mail to HMS requesting to know when the central air conditioning would be repaired or replaced. On 8/7/07 at approximately 9pm, KC called me and told me that the air conditioning would be replaced and that Air Ligus would be notified that the replacement was authorized. On 8/8/07, I contacted Air Lingus at 703-916-9070 and spoke to Zobair. Zobair told me that HMS had authorized the replacement, but HMS also stated that the unit would be shipped to Air Lingus and it would take three days for the unit to arrive. Zobair scheduled the central air conditioning replacement service call for today, 8/11/2007. When I contacted Air Lingus this morning, I was told that no shipment had arrived and that Air Lingus could not fix the air conditioning. I then called HMS Warranty and spoke with Julia. Julia told me that Air Lingus should have come to my home and taken the old air conditioning to some undisclosed location and get a replacement. I told her that I had just spoken with Air Lingus and they were still waiting on the parts to be shipped to them. At this point, I realized that HMS warranty had not intention of repairing my central air conditioning. When the origianl central air conditioning went out last year I filed a claim with HMS Home Warranty on 8/14/2006 and the air conditioning was not replaced until 9/18/2006 and only after I filed a complaint with the Consumer Protection Division - reference number 120233. It has been over 100 degrees for the last three days and over 90 degrees for the past two weeks. I find it very difficult to understand how any company can fail to expedite a request for central air condtioning repair even after you tell them that you have an elderly family member living with you who is suffering terribly from the heat.
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Added Mar 24, 2014
by lejditea
Beograd, Serbia
♫ ♪ Pink Elephants
I had this super colorful plaid fabric for a couple of years.. Just sitting in my stash and waiting for a right moment.. From the start, I only knew that I would want to make a dress out of it.. Every few months I would pull out the fabric, look at it, and put it back.. Things become more clear after I hand dyed some fabric, and with it white embroidered cotton eyelet trim.. It came out in this beautiful blue color, which instantly reminded me of the fabric, and it was a perfect match.. All that was left was to finally pick up the dress pattern.. I played it safe by choosing pattern #133 from Burda 12/2012, which I used twice before (Blue Light and Something Changed)..
Placing the dress pattern was a bit tricky.. The fabric is cotton, width of 1.10m, which is smaller than usual, and I bought 2m of length.. I laid out the fabric on the floor, and I'm sure that I stared at it for an hour or two, trying to figure out how to make it work.. That's when I remembered the song from Dumbo – Pink elephants, and just couldn't get it out of my head.. I knew that I wanted to sew the trim at the edge of the skirt.. There were some trim left, so I thought that it would be good to place it at the shoulders..
my dear friend Snave
May 13, 2014, 03.39 PMby Byanka Ayala
Oh my. . I have a similar fabric. I am just unsure what I want to make, at first I was thinkinkg shorts but now that I saw your dress I might just do that. I thought maybe it would be overwhelming with all the colors but your dress came out so beautiful especially with the lace detail. It gives it character.
May 14, 2014, 12.24 PMby lejditea
thank you very much :) I was also a bit worried how this fabric would look as a dress, but I couldn't think of anything better.. my best advice – take a simple pattern, because you'll have a lot of matching to do if you want everything to look nice..
Mar 31, 2014, 03.11 PMby LadyStitcher
Gorgeous dress, I love the bright plaid!
Mar 31, 2014, 09.31 PMby lejditea
thank you :)
Mar 30, 2014, 04.10 AMby nadia r
Terrific colorful piece
Mar 29, 2014, 05.24 PMby orchiddream
Mar 29, 2014, 06.22 PMby lejditea
thanks :)
Mar 27, 2014, 07.54 PMby alekat
so so marvellous! the colours are so fun and the fit is very flattering! i love the detail on the shoulder too – great idea!
Mar 27, 2014, 08.22 PMby lejditea
thank you :) the detail on the shoulder was not planed.. I just wanted to use all of the eyelet trim :)
Mar 27, 2014, 09.17 AMby JillStraw
Your dress is beautiful! That fabric is perfect and really makes the dress so special :) congratulations! enjoy it!
Mar 27, 2014, 08.20 PMby lejditea
thank you very much :)
Mar 27, 2014, 03.29 AMby purplegoat
Such a fun dress
Mar 27, 2014, 08.06 PMby lejditea
thanks :)
Mar 26, 2014, 09.33 PMby Betsy Parker
I really love the way you've used this pattern! I am new to burdastyle. How do I purchase this pattern for myself?
Mar 27, 2014, 08.24 PMby lejditea
thank you :) I buy Burda Style magazine every month, so I never had to purchase patterns online..
Mar 26, 2014, 09.21 PMby burdastyle
Check out the homepage, you've made our member project of the week!
Mar 27, 2014, 08.05 PMby lejditea
yay!! thanks :D
Mar 25, 2014, 09.40 PMby reginamara
Amazing dress, the skirt is fabulous and love the trim details! So well made!!
Mar 27, 2014, 08.19 PMby lejditea
thank you :) I'm glad you like it :)
Mar 25, 2014, 09.02 PMby kihli
Love your dress! Great idea to dye the eyelet, too!
Mar 27, 2014, 08.19 PMby lejditea
Thank you :) When I dye fabrics, I always add some eyelet trims because you never know with what you can combine it :)
Mar 25, 2014, 09.00 PMby izbott
The finishing touches really make it special. The blue lace is the perfect color for your dress. Very lady like. Its nice.
Mar 27, 2014, 08.14 PMby lejditea
Thank you :) It's good that I waited with sewing the dress until I had the perfect color lace for it :)
Mar 25, 2014, 08.24 PMby Ruthie-fish
What a perfect use for that fabric! It looks really lovely! How hard is it to finally cut into those beauties?!
Mar 27, 2014, 08.12 PMby lejditea
Thank you :D It's not very hard after a lot of practice with patterned fabrics.. And this is a very simple dress pattern so there's less chance to make a mistake :)
Mar 25, 2014, 11.04 AMby byVA
Fantastic dress, I love it….
Mar 25, 2014, 08.14 PMby lejditea
thanks :)
Mar 25, 2014, 10.17 AMby liliv-1
I really envy this dress!
Mar 25, 2014, 06.03 AMby Mokara
I love the fabric, beautiful colors… and good job dying the trims :)
Mar 25, 2014, 08.14 PMby lejditea
thank you :) colors are the best thing with this dress :)
Mar 25, 2014, 01.26 AMby Denise Wild
This dress is amazing! Love the plaid and full skirt. :)
Mar 25, 2014, 08.13 PMby lejditea
Thank you :) I'm glad you like it :)
Mar 24, 2014, 11.30 PMby rita61
Nice dress on you.
Mar 25, 2014, 08.12 PMby lejditea
thanks :)
Mar 24, 2014, 10.31 PMby Mary Athey
Gorgeous dress, the fabric you used looks fabulous and the dress fits you perfectly x
thank you :)
Mar 24, 2014, 10.05 PMby kisses
Nice plaid…like the details on the dress
thanks :)
Mar 24, 2014, 09.46 PMby cris orange
How sweet is this! It must have been difficult working with this asymetric plaid, particularly when you don't have enough fabric, but you managed it! The lace trim is a nice counterpart to the fabric. Do you wear a petticoat underneath on the first picture?
Mar 24, 2014, 11.21 PMby lejditea
Thank you very much :) It's true that matching everything to make sense wasn't easy with this fabric.. I had a lot of practice playing with prints and stripes :)
I'm not wearing petticoat.. The location where I take photos is usually more or less windy, and so I end up with fun photos of skirts :)
Mar 24, 2014, 09.29 PMby chevronclutchbags
Love love LOVE!!! The fabric is gorgeous!!!
thank you :) it's all about the fabric :)
Add to Favorites 35 people added it
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Discount designer makeup, skincare & fragrances.
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MasTec Senior Management To Present At Barclays Industrial Select Conference
CORAL GABLES, Fla., Feb. 12, 2014 /PRNewswire/ -- MasTec, Inc. (NYSE: MTZ) today announced that its senior management will be in Miami Beach presenting at the Barclays 2014 Industrial Select Conference on Wednesday, February 19 th, at approximately 2:10 p.m. Eastern time. One-on-one meetings with institutional investors and MasTec's senior management are also being arranged as a part of the conference.
The audio from the analyst's fireside chat with management may be accessed through a link on the "Investors" page of MasTec's website at www.mastec.com. Interested parties should check the Company's website for any schedule updates, or time changes. The presentation will also be available for replay on the MasTec website for approximately 30 days.
MasTec, Inc. is a leading infrastructure construction company operating mainly throughout North America across a range of industries. The Company's primary activities include the engineering, building, installation, maintenance and upgrade of energy, utility and communications infrastructure, such as: electrical utility transmission and distribution; natural gas and petroleum pipeline infrastructure; wireless, wireline and satellite communications; power generation, including renewable energy infrastructure; and industrial infrastructure. MasTec's customers are primarily in these industries. The Company's corporate website is located at www.mastec.com. Jose Mas, CEO of MasTec, has led the Company since April of 2007.
SOURCE MasTec, Inc.
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I understand that according to the Dhamma the mind is not permanent, but quantized as a series of discrete thought-moments which constantly arise and cease.
My question is, what practical benefits does this knowledge bring during meditation and in lay life? Whether the mind is one long continuum or a series of discrete thought-moments, I still remember what I had for dinner last night all the same. So what is the practical benefit?
Thanks in advance.


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SAAC taps Candella as weekly winner
December 5, 2012
~ Senior Brandon Candella ~
WILMINGTON – The Wilmington College Student-Athlete Advisory Committee named men's basketball player Brandon Candella as its Player of the Week, for the week ending December 2.
Candella (West Chester, OH/Lakota West) earned all-tournament honors at Washington University's Lopata Classic. He averaged 13.5 points and 5.5 rebounds as Wilmington went 1-1 in the tournament.
In recognition of his accomplishments, he will receive a T-shirt from SAAC, and his photo and list of accomplishments will be displayed in the lobby of Hermann Court.
The Student Athlete Advisory Committee is a committee made up of student-athletes assembled to provide insight about the student-athlete experience. SAAC protects student-athlete interests and provides a positive image of student-athletes.


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Editors' Top PicksSee All
Shopping for an external hard drive usually means choosing the device that corresponds to the fastest port (most commonly USB 2.0) on the back of your computer. Although other connections, like FireWire 800, USB 3.0, and eSATA, are quickly gaining popularity for their impressive transfer speeds, most shoppers settle on USB 2.0 because of the premiums that companies charge for the extra ports.
Seagate proposes an alternative solution with its latest product, the FreeAgent GoFlex external hard drive, which features exchangeable "personality cables" that put the port selection in the hands of the consumer. At only $100 for the 320GB model, the Seagate FreeAgent GoFlex portable hard drive is well-deserving of our Editor's Choice Award and is a solid bet for budget-minded data gobblers who want to stay ahead of the connection curve.
Design and Features
The GoFlex shares many of the same design characteristics with the other drives in the Seagate FreeAgent Go lineup, including a 0.55-inch-thick case and a sleek, unassuming silhouette. Seagate offers the drive in four colors (silver, red, black, and blue) and a variety of capacities ranging from 320GB all the way up to 1TB, each at a fair price-per-gigabyte considering the increased functionality over "standard" hard drives (see "Cost per gigabyte" chart below).
|Drive type
|2.5-inch external USB Flash hard drive
|Connector options
|USB 2.0, eSATA, USB 3.0, FireWire 800
|Size (LWH)
|4.1 by 3.2 by .6 inches
|.34 pounds
|Available capacities
|Capacity of test unit
|OSes supported
|Microsoft Windows (XP, Vista, 7), Mac OS 10.4.6 or higher
|Software included
|Memeo Backup Software
The casing separates the GoFlex into two parts: the hard drive and a proprietary cap that ends in a USB 2.0 plug. To go along with this new drive, Seagate sells a variety of "personality cables" for $30 apiece to fit USB 3.0, FireWire 800, and eSATA, in addition to docks and accessories that let you access data on the go using software licensed from Pogoplug.
Inside the drive itself, you'll find a 2.5-inch hard disk that spins up to 7,200rpm, giving it an extra boost in speed compared with the typical 5,400rpm drives in most external hard drives, especially when paired with the USB 3.0 cable. And though the personality cables cost more than their standard off-the-shelf counterparts, they also offer you the flexibility of purchasing only the cords you need, while still leaving the option open for connection upgrades in the future. Product reps from Seagate tell us that a personality cable is in development that supports Light Peak, Intel's new cable technology intended to replace USB, FireWire, HDMI, SATA, and SCSI as the standard.
Another boon for the GoFlex family is its capability to access and exchange files between computers running both Mac and Windows operating systems. Seagate has partnered with Paragon Software Group to embed its NTFS for Mac OS software onto every GoFlex drive, and setting it up is as simple as a one-time installation when you first plug it in. From there, the drive will mount on both Macs and PCs with full read and write access without any degradation in speed.
The only catch is that the drive won't work with Time Machine if you're using NTFS for Mac at the same time, since Apple requires all external storage to be HFS+ formatted. Luckily, Seagate gets around that issue by offering its own watered-down backup software through another partnership with software developer Memeo.


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New Arrivals
mouse over photo to zoom click for larger image
Blanc Rolled Cropped Jean
Gilded pyramids and crystal rivets embellish a distressed favorite with rolled hem. 89% Cotton, 11% Elasterell. Machine wash, separately; tumble dry low. Do not dry clean. Imported.
- Blanc. Our universal fit. Eased through the hip and thigh, sits just below the waist.
- Slim cropped leg.
- Light wash.
- 5-pocket style features flap-and-shank back pockets with beading and embroidery. Front zip with signature shank. Vintage whiskering at back of knees.
- "Feel beautiful" inside the waistband.
- Pockets lined in a hand designed print.
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We're so sorry: this item sold out sooner than expected. For an equally stylish substitute, please call our Style Experts at 1.877.948.2525. Or click on Live Help below for immediate assistance.


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Battlefield Detectives: Battle of Britain DVD
Sale Price: $19.99
To Order by Phone Call 1-800-933-6249
- Additional Details
- Format: Color, DVD-Video, NTSC
- Rating: Not Rated
- Number of Discs: 1
- Run Time: 50 Minutes
- Region: Region 1
- Aspect Ratio: 1.33:1
- Language: English
- Studio: History Channel
- DVD Release Date: November 21, 2005
Surprising new facts are uncovered in this fresh reconsideration of the first major battle to be fought entirely in the air. Its a ripping good tale!
- Settles longstanding controversies and definitively solves historical puzzles.
- Utilizes cutting-edge technology from diverse fields of research.
- A definitive analysis of the Battle of Britain, Summer 1940.
Where soldiers die, history is made. BATTLEFIELD DETECTIVES offers a remarkably fresh and exhilarating look at the most fascinating conflicts in history by focusing on the bloody ground where they were waged. The ambition of this groundbreaking series is nothing less than definitively re-examining what we think we know about historys great clashes. BATTLEFIELD DETECTIVES redefines the military documentary by utilizing every possible technique demonstrations, reenactments, advanced forensic and historical analysis, and more to perfectly clarify battles from the legendary to the obscure.
Early in WWII, during the summer of 1940, only the outmatched RAF appeared to stand in the way of Hitlers conquest of Europe. But the well-laid German plans snagged on dogged English opposition and the Battle of Britain raged for 114 days. BATTLEFIELD DETECTIVES analyzes the vast arena of this epic face-off, which encompassed the skies across the English Channel and over the countryside of southeast Britain.
Churchill said never was so much owed by so many to so few. For sixty years, the common view of the Battle of Britain has been of an unprepared nation winning against overwhelming odds, a tale of desperate heroism, of a handful of plucky pilots lucking into a world-saving victory. In this episode of BATTLEFIELD DETECTIVES, scientists, historians and veterans reveal that in fact Britain was far from unprepared.


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Joel Hollingsworth wrote: Couscous.
paul wheaton wrote: 21) rather than water your garden with a hose, use hugelkultur so that you don't have to water anymore.
H Ludi Tyler wrote: So beautiful, Irene!
Suzy_Bean wrote: Just read this article in Backhome Mag, no 113, and it talks about how, even with insulation, about 60% of summer heat enters through the roof. This system uses water to cool off the house, and for every gallon that evaporates, over 8000 Btu of heat are "sucked away." The system (PERC) lowers AC electrical costs (even by half) and extends roof tile life span. You can even create a water catchment system so that the runoff water waters your garden etc.
more from paul wheaton's glorious empire of web junk:
cast iron skillet
diatomaceous earth
sepp holzer
raised garden beds
raising chickens
lawn care
flea control
electric heaters
permaculture videos
permaculture books


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No. 2: Wade Boggs/Roger Clemens/Johnny Damon
Wade Boggs, Roger Clemens and Johnny Damon all committed a big no-no: starring for years for the Boston Red Sox and then going to the hated rival New York Yankees.
To many, they solidified the notion that athletes only care about money. As Damon said in '05, "There's no way I can go play for the Yankees ... It's definitely not the most important thing to go out there for the top dollar." Guess what? Seven months later, he went for top dollar, turning down an offer from the Red Sox in favor of a four-year deal with New York.
Clemens initially left Boston for another division rival, Toronto. Two years later, he was traded to New York, where he helped the Yankees win two more titles in four World Series appearances.
Of course, Clemens also has the whole perjury and steroid scandal thing over his head, which baseball fans the world over may put in the category of traitorous.
No. 1: LeBron James
LeBron James went to new heights to declare his controversial intentions.
Playing in Cleveland, James was King. His statistics were often head-shakingly high. And as James was born in nearby Akron, Ohio, the old idea of player loyalty was even more so embedded in the Cavalier fans.
All of this came crashing down on July 8, 2010, with "The Decision." During a live TV special, James made his free agent destination known with the infamous words, "I am taking my talents to South Beach."
He got criticism for the self-aggrandizement, let alone his decision to play for the Miami Heat with other big-name free agents. Factor in his scant notification to the other suitors, including his Cavs, and we have ourselves a wonderfully news-making traitor story.
Just ask Cavaliers owner, Dan Gilbert, whose scathing (and funny) letter to fans described the leaving LeBron in non-flattering terms.
Distributed by Internet Broadcasting. This material may not be published, broadcast, rewritten or redistributed.


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Publication Types
Publish Date:
December 2008
This Applied Research paper examines the relationship between alcohol and sexual victimization. The paper focuses on victims' experiences, including resistance during and psychological effects subsequent to alcohol-involved sexual assault incidents.
The Relationship Between Alcohol Consumption and Sexual Victimization
Jeanette Norris, VAWnet: The National Online Resource Center on Violence Against Women
Filed under


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Lose Weight - Advanced
6 Week Program for Ellipticals
- Category:
Lose Weight with Jillian Michaels
Whether you are looking to lose 5 lbs or 300, this program is perfect for you. Jillian Michaels will help guide you through your entire workout as you watch the pounds fall off.
- Intensity Level: Advanced
- Number of Weeks: 6
- Number of Workouts per Week: 4
- Average Duration: 30 minutes
- Equipment Type: Ellipticals
You will never be more motivated and have more fun while losing weight!


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Tighten your abdominal muscles and protect your spine with the most effective ab exercises from the American Council on Exercise (ACE). Learn proper techniques and step-by-step instruction from America's Authority on Fitness. This large collection of exercises is also featured in complete workout routines that include full-body and at-home workouts. Whether you're looking for beginner level training or advanced fitness programs, we have something here for everyone to target core muscle groups. Choose from a wide variety of lower ab exercises, standing trunk rotations, reverse crunches and more. If you have any questions or want to hear what leaders in the industry are saying, please see our Ask the Expert section.
Fit Life Articles
If you're struggling to meet your health and fitness goals, despite major efforts to clean up your diet and stick to your workouts, it could be that you're eating and training for a body type other than your own. There are three dominant body types—mesomorphs, endomorphs...
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The most critical phase of training involves building stability and a strong foundation. This first phase of training should include exercises that strengthen the upper, lower and core musculature while enhancing balance, postural control and joint stability. Learn how to...
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1/11 Tamaryn @ The Echo, 1/20 Elton John @ Caesars Palace, 2/14 Sparks @ The Ace, 2/17 Emmy the Great @ DC9 (?)
this will be my first Primavera, so if anyone has some cool tips, specially on cheap accommodation, feel free....
Look into renting an apartment/condo. Airbnb is fantastic for finding smaller places - maybe sonofhal can chime in about where he finds the bigger places he rents. We slept 8 in a condo that was a 30-minute walk from the main fest site and it was under 200 euro/person for 5 nights.
12/4/14 - Angel Olsen @ El Rey // 12/10/14 - Tune-Yards/Cibo Matto @ Wiltern
why is the website counting down 10 hours now....???
Coachella 07 (the introduction), 08 (the bands), 09 (the documentary), 10 (the people i came with), 11 (the relationship test... we passed), 12 (whatever the weather, Dirty Epic forever), 13 (the year of the troll)
1/11 Tamaryn @ The Echo, 1/20 Elton John @ Caesars Palace, 2/14 Sparks @ The Ace, 2/17 Emmy the Great @ DC9 (?)
Does seem strange the countdown is going to 4am Barcelona time. You could be right.
But maybe, like Pea joked, there is a shared band and someone has a contract to release the info of this band first. So they pushed it back? Countdown goes to 7pm pst. Coachella has been known to drop things at 6pm pst.
I know that's not what it is, but I can dream, right?
im in new york. countdown is at 6 hours and 55 minutes right now.
starts in 15 minutes
They will reveal the lineup at an actual event, so I doubt you'll get a poster until after the Gala.
For acommodation try oh Barcelona http://www.oh-barcelona.com/en/?curr...FSbMtAodllkArQ
I'm booked in at a hotel about 30 mins walk from the site this year, as I'm not going with a group. Got a very good deal at Silken Diagonal through Expedia http://www.hoteles-silken.com/hotel-...l-barcelona/en
Please don't be amazing.
daft punk confirmed*
Last edited by orbit; 01-23-2013 at 10:02 AM. Reason: probably just a drunk post by the primavera forum mod.
this thread is so much better than Rumors....so much more intimate.
Upcoming Shows:
the primavera forum mod who always leaks bands posted it and deleted it. it probably means nothing, so just ignore my previous post and keep watching pavement.
50min till the Gala lineup reveal right?
Upcoming Shows:
Coachella: 4/10-12 @ Empire Polo Fields
U2: 6/28 @ United Center
Get out of here paulb.
2006, 2007, 2008, 2009, 2010, 2011, 2012.1, 2013.1, 2014.1
8.23 & 8.24 FYF Fest