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The Des Moines 48 Hour Film Project
What Happened During Your Weekend?
The Des Moines filmmakers share stories from their wild weekend of filmmaking. (Blogging ended shortly after the filmmaking weekend.)
Fly me to the moon
I am only just now writing this because CW Smith, one of our musical contributors and a computer genius, has resurrected my macbook pro and given me back our film in it\\\'s final glory. Today is Saturday...the Saturday after 48 Hour Film Project.
Let me tell you a story...
We had the location of dreams. Once in a lifetime. Seriously, but had no idea how on earth to use it once we pulled sci fi this year. Probably the first year we wanted to pull drama or period piece. There was no way we weren\\\'t going to use our unique and most wonderful location though...so we thought and we thought and by midnight we had a script. A first for us; in all previous years we did most of our dialogue in improv mode.
Got moving at 545 am and arrived at the Antique Airfield outside of Ottumwa at 733 am. That\\\'s right! The Antique Airfield, complete with multiple hangars of airplanes, a museum and at least three airplanes at our disposal (well kind of).
Filming started out fantastic, then upon importing...we lost the majority of our first scene and found that one camera wasn\\\'t filming correctly. Do over. We had 5 hours to get this done as the grounds manager had to leave town for an air show. Take two, great shots, rushed things a bit to get all of our ground work complete and most definitely should of reshot a few things, but hey, let\\\'s film a whole movie in 5 hours! Why not!
Amidst this, we had realized we left an important part of the main tripod at home...hello duct tape. That didn\\\'t last too long before a work around was found.
I then sent one of our filmographers up into the air for some air to air footage...o I wish I could use all of it! Now you may be wondering, why would I, the producer/director/filmographer/editor, give that privilege to a friend and crew member? There are several reasons. First and foremost, she deserved it. We got this location because she and another crew member have been friends with the owner and his son for years. Secondly, flying while filming can make you throw up. Yes, vomiting all over small airplanes. No thanks (plus a bit of a fear of flying), send up Jessie!
We also sent Jim Jones, our last minute conscripted actor, up in the air in his airplane with my sony. No special gear, just a regular hand strap. And yes, I imported all footage up til now, just in case.
Two planes in the air, great footage was obtained, but the clouds were still too low to get our third plane up and going doing acrobatic stunts. Weather killed the stunt plane...well kept it from flying for us anyway. But that\\\'s the way it goes with 48. You get what you can and thank all those that tried to help, especially when the weather keeps them from doing their thing.
Finally, after 7 hours (thanks for sticking around Ben and Brent) we were done filming. Arrived home and was done editing the best film we ever made by 2 pm on Sunday.
That\\\'s when disaster struck. Macy (the macbook) stopped going. She got hot, then hotter, then blazing. She wouldn\\\'t move. She wouldn\\\'t render. She wouldn\\\'t even let me close up shop. I had burned a pre done and a pre pre done, so I knew we had a film to submit. But all the post work in the world won\\\'t show if you can\\\'t get it onto DVD or make a quicktime file. I sat with Macy until 715 in the parking lot of Fleur Cinema hoping she would come through for me. But alas, she did not. First of all I overloaded my system. Secondly, I needed a compressor that I wouldn\\\'t have had room for on her anyway without a large dump into my external drive. No time. Turned in our film with a few errors and much lower quality than we filmed, but we got our film in.
Fast forward to today. CW used his magical voodoo and has recovered our original final edit and everything that was on my computer. Macy now has a 1 TB drive and is getting a double up on her ram in a few weeks. So, not only did CW save the day for our 48 Hour Film, he saved all the footage from a previous project where a school was burned to the ground.
The moral of the story is...start 48 with as clean of a computer as possible. Know that final cut pro needs a compressor add on and if you have to fly and film...make someone with a strong stomach do it.
Thanks for a great weekend team!! And, yes, now that Macy is back everybody on crew gets a DVD!
- Laura Peppers, Whatever Works
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Say "no" to the energy drinks
So at the beginning leg of the Film festival my two sisters bring me a "care package" filled with frappuccinos and some 5 hour energy knockoffs. I went the first night without any but the second night I after I had finished the frappuccinos I tried the energy shots. Went all night, but then comes Sunday morning and I feel sick to my stomach, and throw up.
Coincidentally after the festival I go grocery shopping at the local store. I happen apon a cart marked 50c, and in it is the exact same energy drinks. All on sale because they are outdated.
Thanks Sis
- Micah Haworth, MicahMedia Productions
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A great time!
This is my third summer working on a film for the festival. Every year becomes more and more enjoyable, and we get a little better at meeting the challenge of completing a film in 48 hours.
This year we decided we would used only mobile devices to film our movie. This was a challenge at first, as battery levels and video resolution was definitely not ideal. In the end it was a way to keep everyone involved and provided 4-5 different angles for a scene.
The mobile devices did not prove to be the most challenging part of our shoot, that would go to the mosquitos. We filmed out in the woods and there were clouds of mosquitos that descended down on us. By the end of the day we were covered in bites, and are still scratching our wounds today.
For me, this is always a good experience for stepping away from my busy life to work on a short-term creative project with an amazing group of people.
- Andy McGuire, Bold Entertainment
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An Excellent Adventure!
We ventured to Des Moines to make a movie in 48 Hours. Not having much of a connection to the city we were a bit concerned about finding locations and making a movie happen, but when we drew horror from the hat we knew everything would be just fine. Finding new and inventive ways to do people in is the lifeblood of our podcast work on The Watson Files and this, though a different sort of murder and mayhem, turned out to be an excellent experience.
After the kickoff event we decided that we should eat something useful and so, and because, you know, horror, we tried to go to Zombie Burger. That didn't work out so we made our way to The Cheesecake Factory and tucked in whilst attempting to conjure the perfect blend of fear and evil that would make our movie great.
One of our executive producers loves to talk about us to anyone that will listen and the chipper young lady who took us to our table was no exception. As soon as she mentioned that she was in school for theatrical things he was quickly chatting about what we'd come to town to do and, in short order, we had recruited the girl to join us for filming the next day (What luck! She was fantastic and died like a hero, but only after she checked us out online to make sure we weren't, you know, actually going to kill her!)
We went back to our hotel and hammered out our script and by midnight had created a good foundation for our upcoming day of filming.
The next day we had our traditional breakfast at Max's Diner in Altoona, got our props scooped up from Wal-Mart and headed off to the somewhat distant home of our director's sister. The Doud family was great. They didn't really know what they were getting themselves into, but they let us take over their house, get blood everywhere and generally be bother for longer than we had planned. Thanks very much to them for making our film possible!
When we wrapped up filming we tried for Zombie Burger again (man that place is always packed), but ended up at Americana enjoying some really great cuisine and then retired back to the hotel room to finish editing (having done a great deal whilst filming which was a lifesaving decision). I stayed up late into the night going through the clips and selecting the best angles and sound to tell our tale and by morning I'd cut together the film. Still there was music and sound effects to be added, but it was time to check out of the hotel. This is where the real trouble began.
We needed Wi-Fi to gather the necessary sounds and music files, but it was broken at the hotel the night before and Max's Diner (which got us back for lunch and became The Official Food Source of Fun & Games Productions for the weekend) wasn't swimming in Wi-Fi and the coffee shop that we tried downtown, though purveyors of perfect caramel lattes, couldn't manage to keep us connected either. Finally we discovered a Barnes and Noble with a stable connection and were able to get the necessary files, put everything together and render the film. There was a brief moment where the software thought that it would need 2 hours (starting at 4:45) to render the film that caused some dismay, but it pulled it together and we were able, after a couple of disk burning mishaps, to get our film onto its proper media sources and deliver it to the Fleur at 7:06 PM.
What a rush! Now, freshly out of energy we returned to our native Cedar Rapids and, managing not to damage ourselves on the drive home, we slept and everything was good.
We'd like to say thank you to our team for being there when we needed you, The Doud Family one more time for giving us a location and to the folks who worked relentlessly at The Des Moines 48 Hour Film Project to bring the event together.
-Michael R. Helgens, Executive Producer, Author, Actor, Hero
Fun & Games Productions
- Michael R. Helgens, Fun & Games Productions
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Silver Lining
It was a beautiful day in Iowa when we sat down for a beer to discuss what our Drama would be about. 2 beers later we had a workable idea and we sent it halfway across the state to our writer who pulled through the grog of a cold to hammer out an awesome script and shoot it back across the state about 4 hours later.
We were off to location one. It was somewhere between 2 & 3 in the morning when we took our first shot. The scene was 3+ hours of laying on the dirty floors of an old run down cafe, stacking and unstacking tables and chairs, getting eaten alive by mosquitoes and running up and down the street before we had what we needed and could move on two the second location.
And if we thought that the mosquitoes were bad inside, they were 10x worse in the field! Time and insects were against us. The sun was rising on what was supposed to be a dusk/night shot and the insects were waking up more and more. We were all anxious to get this scene done as quickly as possible. Also, we weren\\\'t sure how much fake blood to use since our first batch turned out purplish brown and we didn\\\'t know how much we\\\'d need for later. But we busted through it, jumped back in the cars and made off for less infested locales.
With scene two done we ran back to the cafe for the daylight scene. More tired, more running, more stacking and unstacking and more laying on the dirty ground. I was genuinely afraid that the actors would fall asleep while they were pretending to be asleep! They pulled through like champs though.
After that was a series of walking scenes. The actors were happy that they weren\\\'t running for once (the one playing a character with a limp was starting to develop an actual limp from limping so much) and the crew was happy to start experimenting with some different types of shots that we hadn\\\'t tried yet.
Finally, we arrived at the last location. At this point we were waking up extra\\\'s in the background who were napping almost every time we changed shot angles. Luckily, one scene involved a dead person in a tub and he was able to take a nap in there.
With filming completed it was time to do the voice overs. Advice to everyone out there. Don\\\'t record peoples internal monologues with sleeping people snoring in the background! Also, let sleeping actors (who don\\\'t snore during audio recordings) lie...and pile shoes on them!
All of that was completed in about 21 hours and so, with there being no rest for the weary, I set off to start editing and the music producer set off to start recording and our actors went home to sleep before they had to go to work early the next day. I\\\'m not sure how much I got done, but I woke up after midnight drooling on myself waiting for a sequence to finish rendering. I needed a nap. 5 hours turned into 7 and I was back at it, but the rough cut I tried to send to our music producer didn\\\'t go through so it was loaded onto a flash drive and driven a half hour to his house and back to finish the edit. He came back in the early afternoon with the music, we touched up a few scenes looks, every scenes sound and everything crashed. All the rendered files went back to unrendered. We quickly added the music, finished fixing what was undone by the crash and started exporting. And we waited. And waited. And waited. And at 7:12pm it was done! We started thinking: \\
- Coda Skeffington-Vos, I Am Jack's Inconsequential Team Name
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text: We're sorry ... MySQL crashed As you can see, readynasxtras.com is currently offline. What happened? Today at roughly 8:30pm CEST the MySQL database backing the site went to lala-land. And as luck always has it the backups didn't work or were already corrupted, too. What will happen? Well, there's been the thought of rebuilding the site for quite a while. Now seems to be as good a time as any to actually do it and at the same time include features that have been asked for for some time. This may well include a new concept that was developed with "superpoussin" for a little while now. So stay tuned ;) How long will it take? There's no clear estimate yet but the hope is to have some sort of site back online by end of next week. Of course this will be a "work in progress", so don't expect a fancy layout or other eye-candy. Form follows function ... Update: 2013-08-02 The new site is up. The basic functionality is there as well as many (but not all nor most) of the old addons. But if you want to have a look, then visit the new site here. (You will be redirected to http://rnxtras.com)

subset: commoncrawl


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Here's the beta for you guys to test. Feel free to send me feedback at bigwal@hotmail dot com.
Use at your own risk, always virus scan. It shouldn't damage your computer, but always be safe!
Updated to Version 3 as of April 3rd
From Easy Share:
Beta 4, Upcoming changes
- * Fixed a crash when someone tries to save a crafted item to a text file (via double clicking on the item description)
* Added the ability to put an optional filter on to only generate items for several optional archetypes/classes (such as warrior, rogue, mage, archer, ranged(such as throwing axes), tank, Support Mage, and Damage Mage)
* Got rid of the Weapons file. Weapons are now in the Items file.
* Put in the Set Item creation tool. For real, this time.
* Changed some default values around.
* Added preliminary saving to HTML files with formatting(note: this may not make the release)
* Beginnings of random generic NPC generation. Will create stats, name, and fill out with items, based upon certain parameters (such as Warrior/Archer, rogue/assassin, etc..)
Beta 3 Changelist:
- * Fixed the title.
* Added Penalties, as a flat %. The more Enchantment Effects, the more chance of a penalty to appear. Of course, the percentages and penalties themselves are editable.
* Added fields for Advanced Magic Enchantments, but not enabled....yet
* Colour Coded: Black is nothing special, Gray is a trash item, Red is a higher quality item, Green is a Magical item. Orange is an Artefact, and Violet is a Grand Artefact.
* Added ability to randomize Artefact items. Artefacts and Grand Artefacts are much more powerful regular items, but much much more rare, and usually have just as many penalties as they do bonuses.
*Item Crafting: You can now craft items using a drag and drop interface, adding penalties and enchantments with ease. You can even set the description (and name) of the item to whatever you want. Right down to the price!
*Introducing Slotted weapons and items (Some items cannot be slotted). Runes come in two flavours, and items can have 1, 2 or 3 slots on them. Regular runes are just like normal items, but Ancient runes are much more rare, and more deadly....to the user and opponent alike!
*Fixed the item pricing system. It worked mostly fine before, so you shouldn't notice a huge tweak, but with the introduction of artefacts and other more powerful items, I had to find a better way to balance everything. Regardless: Everything is still changeable through varibles. What you should see now, is items with one enchantment aren't too expensive, but artefacts with 4 or 5 become worthy of their power. Use sparingly, this isn't D&D ;)
A few notes:
Double Click on the Item generation report to save the item out as a Text File.
If you make a selection, and you want it to NOT be randomized, be sure you click the LOCK option.
Also, feel free to toy around with the Variable section, to see what each one does, they'll reset on program reload so you can't mess it up for too long.
The Data files are in the \Data directory. I recommend Open Office, but Excel or even Notepad can open the files. All the files are COMMA delimited, except for the Magic file, which is Semicolon (;) delimited.
Most important, post your feedback! If you're downloading it, Let me know!
Try and break it to find bugs!


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OWENSBORO, Ky. (9/18/13) - The Kentucky Dataseam Initiative has been successfully working with districts all over the state, including Owensboro Public Schools, to provide their schools with new Apple computers in exchange for research capability for the University of Louisville's Brown Cancer.
Since 2006, the program has placed 167 Kentucky schools with 176,000 new Apple devices. They have also given out $1.8 million in college scholarships. The program works with cancer researchers from the University of Louisville, and currently discovered over 30 potential drugs to aid cancer patients, according to the Dataseam website.
DCPS proposed a plan at Tuesday's Board of Education luncheon to try to implement the program into several of their schools. Tony Sparks pitched the idea saying that the initiative would aid with research using the school's networking power and extra technology processing to analyze data, but it will also benefit students and teachers in the district, as well.
"We need additional resource devices in some buildings," Sparks said.
Some board members voiced concerns saying that the network would breach the confidentiality of the students, but Sparks insists that this would not be a problem. Finances for the project were not thoroughly discussed but Sparks says that there are left-over funds that could be used. The idea will be discussed in more detail and voted upon in an upcoming meeting.
The next DCPS Board of Education meeting is scheduled for Thursday, Sept. 19, at 6 p.m.
Taylor Riley
SurfKY News
© Copyright 2014 SurfKY News Group, Inc. All rights reserved. This material may not be published, broadcast, or rewritten without permission. SurfKY News encourages you to share this story by using one of the social media links below.
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~ Neil Stevens played box lacrosse growing up in St. Catharines, Ontario, where he attended the same high school as did Stealth GM John Mouradian. Years later, as a sports writer for The Canadian Press wire service, Stevens began covering after NLL expansion into Canada in 1998 the home games of the Toronto Rock and the league in general. In 2008, Mouradian and Stevens were inducted into the NLL Hall of Fame _ John in the builders' category and Neil as a media honouree. At the age of 61, Stevens is now retired, but still covering Rock games and writing weekly NLL columns for the wire service for distribution to daily newspapers across Canada. ~
Tag(s): HOME Stealth News News


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VIEW LARGER > Rollover Photo to Zoom
Women's Lanz Seersucker Robe
Lanz's Seersucker Robe Will Keep You As Cool As a Creamsicle
Women's Lanz Seersucker Robe
Lanz's Seersucker Robe Will Keep You As Cool As a Creamsicle
Sunny orange and white seersucker stripes make this Lanz bathrobe a welcome, lightweight covering for warm weather. The wrap-style robe boasts a classic shawl collar, side-seam pockets, and fun ruffle trim along the collar and cuffs. Approx. 46" long. Cotton/polyester. Machine wash and dry. Imported. Available in both Misses' and Women's sizes.
- Long sleeves
- Classic wrap styling
- Side-seam pockets
- Ruffle trim
Quench your thirst for bedtime fashion with the Lanz of Salzburg citrus-patterned nightgown and seersucker robe.
Women's Lanz Seersucker Robe
Women's Lanz Seersucker Robe 7 7
Just as advertised Wanting a robe that was light weight but yet I could also use for winter, ordered this one. Although the color (only choice at the time) wasn't what I would have ordered, it is okay. I do like the weight and overall design. July 10, 2014
Nothing says "summer" like seersucker! This is just about the prettiest robe I own. For hot summer days with the temperature hovering around the 100 degree mark, this robe is just the coolest. Having hot flashes, I need the 100% cotton and have found them at Vermont Country Store. When so many changes going on in the world, it's just nice that some things remain the same. June 15, 2014
Love my robe!! I absolutely love my Lanz seersucker robe as it meets my very specific criteria (I'm told I'm "very particular"!). I love the length, robe collar, 3/4 length sleeves, patch pockets, tie waist, seersucker fabric, and the color reminds me of a Dreamsicle! May 27, 2014
great summer robe lightweight,good quality robe. easy to pack! April 16, 2014
great robe Loved your product! September 10, 2013
Runs LARGE .................... I loved this robe until I put it on. It is way oversized for me (I'm 5'3" - 125 lbs.). Hated to return it, but it wore me, rather than me wearing it. I must say though, it is very nicely made. September 10, 2013
Cool seersucker cotton! This robe has quickly become my favorite! Not heavy when the weather is hot and just enough on cool summer mornings. August 6, 2013
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>> Alternate Views
Cloisonné Angel Fish Ornament
Item #98012
Sale Price: $10.99
Original Price: $22.00
- Description
- Reviews
Exquisite the year round, this stunning molded copper ocean dweller derives its "markings" from fused copper wire and its vividly translucent coloring from hand-painted and kiln-fired enamels. Gorgeous examples of the ancient art of cloisonné, the Cloisonné Angel Fish Ornament is silver-plated before enameling to create its brilliant shine. 2"l. x 2.5"w.
Museum Provenance
The incredible specimens, photography, videos, and exhibits in our National Museum of Natural History's Sant Ocean Hall bring the earth's teeming oceans to life for millions of visitors each year. This striking collection of sea-themed gifts and accessories is directly representative of the sea life we study and curate.
Every Smithsonian purchase will arrive with a museum provenance card explaining how it is adapted from or inspired by an object or objects in our collection.
View Size Chart
You may also like:Baby Jellyfish Paperweight
$30.00Murano Glass Aquarium


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When you stay at Royal Plaza on Scotts, we hope to get to know you a little better. So the next time you're with us, we'll know exactly how you like things, and even how you don't like things.
It's how we know what we can do for you. Find out more below.


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This weekend - Big Brum History Buz
2nd June 2013
Enjoy a guided open-top bus tour and discover
£5.00 adults and free for children under 16. Have your change ready and pay on the bus! Admission to all the participating museums is free of charge on these days.
Manufactories and Mansions - 5 May, 7 July, 1 September
Aston Hall 11.45 13.30 15.10 16.10
The Pen Room 12.15 14.00 15.20 16.30
Tolkien and Tudors - 2 June, 4 August, 6 October
Visiting Sarehole Mill and Blakesley Hall
Sarehole Mill 11.50 13.35 14.50 16.10
Blakesley Hall 12.10 13.55 15.10 16.30
Please note the last bus is pick up only. The museums close at 16.00.
No pre-booking available. First come first served.
The bus is open-top- please dress appropriately!
Museum car parks at Blakesley and
Bus maximum capacity of 75.
Bus operated by Birmingham Tours
You can follow news from this museum through the RSS 2.0 feed.


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English Bulldog
Check out this lovely boy! We have some exceptional bullie babies available, very short, stocky and with wrinkles. We provide AVID microchip identification for our puppies. This service is optional. For a nominal charge we will inject an AVID microchip in your new puppy. Our puppies have a regular prevented schedule which includes been de-wormed, water treated with CORID for coccidian, full vaccinated, including with NEOPAR. NEOPAR is the only vaccine on the market that combats all known strains of Parvovirus. Our puppies come with either CKC, UKC, APRI, DRA OR AKC Registrations, Current vaccinations, Veterinarian examination, Health certificate, Health guarantee, Pedigree. (OUR PUPPIES HAVE TWO WARRANTIES. We have a
Gorgeous Purebred English Bulldogs
english bulldog pup
AKC Tank
Mini Bulldog Gorgeous Female!!!
Roc - English Bulldog Male


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Maintaining healthy knees is critical for anyone who leads an active lifestyle. Knees can be achy or tight and may pop or swell. Cartilage damage, injured hips and weak feet, or excess body weight contribute to knee pain, and minor structural misalignments can lead to injuries and arthritis later in life.
Jazzercise Founder and CEO Judi Sheppard Missett says caring for your knees begins at home. Stay active and maintain healthy hips, knees and feet through strength training, flexibility and a little TLC.
Juice Up Your Joints
Therapeutic heat boosts circulation around joints, and results in accelerated healing, increased mobility, and pain relief. Before a workout, apply a thermal wrap for 20 to 30 minutes, or until you feel your knees loosen up. Save your money on heating gels, as they don't reach deep enough to increase circulation around the joint.
Freeze The Pain
Ice is one of the best ways to reduce pain, calm inflammation, and decrease muscle spasms. After a workout, apply an ice pack (or plastic bag filled with ice) for a minimum of 20 minutes. For sensitive skin, use a thin towel between the joint and ice to prevent damage.
Firm Foundation
Resistance training does more than give you shapely muscles. Strong muscles hold your bones and joints in place. Toned quads, a solid core and tight glutes are the keys to healthy knees. Stable ankles prevent knee compression, so maximize standing exercises by lifting your inner arches while pressing outer arches to the floor.
Active Rest
After an intense workout, sore joints will benefit from non-weight-bearing activity. Ride a bike, swim some laps, or hop on a row machine. Passive yoga poses are an excellent opportunity to slow down and breathe deep. Sink into Hero Pose to keep your knees lithe and limber. Direct breath to any discomfort and feel tight areas melt away.
Focusing on strength, flexibility and alignment will keep your hips, knees and feet strong and supple so you can enjoy an active lifestyle.
Judi Sheppard Missett, who turned her love of jazz dance into a worldwide dance exercise phenomenon, founded the Jazzercise dance fitness program in 1969. She has advanced the business opportunities of women and men in the fitness industry by growing the program into an international franchise business that today, hosts a network of 7,800 instructors teaching more than 32,000 classes weekly in 32 countries.
The workout program, which offers a fusion of jazz dance, resistance training, Pilates, yoga, cardio box and Latin style movements, has positively affected millions of people worldwide. Benefits include increased cardiovascular endurance, strength, and flexibility, as well as an overall "feel good" factor. Additional Jazzercise programs include Junior Jazzercise, Jazzercise Lite and Personal Touch. For more information on Jazzercise go to jazzercise.com or call (800)FIT-IS-IT or (760)476-1750.


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photo by Elinor Carucci
Makes 12 servings
Ingredientsadd to shopping list
- 3 tablespoons coarse kosher salt
- 1 tablespoon dried rubbed sage
- 1 16-to 18-pound turkey, rinsed, patted dry; neck, heart, andgizzard reserved for Turkey Stock
- 1/4 cup (1/2 stick) unsalted butter
- 1/4 cup chopped fresh sage
- 3/4 cup fresh refrigerated apple cider or fresh refrigerated apple juice
- 2 cups (or more) Turkey Stock or low-salt chicken broth
- 3/4 cup fresh refrigerated apple cider or fresh refrigerated apple juice
- 2 tablespoons all purpose flour
- 2 to 3 tablespoons Calvados (apple brandy) or applejack brandy
- 1 tablespoon chopped fresh sage
Rub salt and dried sage together in small bowl. Place turkey in roasting pan; sprinkle all over with sage salt. Cover pan with plastic wrap; chill turkey overnight.
Set rack at lowest position in oven and preheat to 375°F. Pat turkey dry. Tuck wing tips under; tie legs together loosely. Stir butter and chopped sage in small saucepan over low heat until butter melts. Brush all over turkey; sprinkle with pepper.
Roast turkey 1 hour; baste with any pan juices. Reduce oven temperature to 350°F. Roast turkey 45 minutes. Pour 3/4 cup apple cider over; turn pan around. Continue to roast turkey until instant-read thermometer inserted into thickest part of thigh registers 165°F, basting and turning pan occasionally for even cooking, about 11/4 hours longer. Transfer turkey to platter; tent loosely with foil and let rest 30 to 45 minutes (internal temperature will rise 5 to 10 degrees).
Pour all pan juices into large measuring cup. Spoon off fat that rises to surface. Transfer 2 tablespoons fat to heavy large saucepan; discard remaining fat. Place turkey roasting pan over 2 burners. Add 2 cups stock or broth and 3/4 cup cider. Bring to boil over high heat, scraping up browned bits. Boil liquid until reduced to 1 1/2 cups, about 6 minutes. Add mixture from roasting pan to degreased pan juices. If necessary, add enough stock to measure 3 1/2 cups stock mixture.
Place saucepan with turkey fat over medium-high heat. Add flour; whisk 2 minutes. Whisk in stock mixture. Boil until gravy thickens enough to coat spoon thinly, about 6 minutes. Whisk in 2 tablespoons Calvados, or more to taste, and sage. Season with salt and pepper.
Serve turkey with gravy.
Per serving (analysis based on 16 servings): 357.3 kcal calories, 44.2% calories from fat, 17.5 g fat, 6.1 g saturated fat, 132.0 mg cholesterol, 3.6 g carbohydrates, 0.2 g dietary fiber, 1.2 g total sugars, 3.4 g net carbohydrates, 43.1 g protein
Nutritional analysis provided by Bon Appétit
my notes
recipe at a glance
main ingredients: Butter, Apple Juice, Sage, Poultry, Turkey, Calvados
dietary considerations: Low Cal
holiday/celebration: Christmas, Thanksgiving, Christmas Eve, Family Reunion, Potluck
related videos
Poultry: How to Brine a Turkey
Poultry: Injecting a Turkey with Olive Oil
Poultry: Stuffing and Trussing a Turkey
Poultry: Dry Herb Rub for a Turkey
Poultry: Butter Marinade for a Turkey
Poultry: Basting a Turkey
Poultry: Tenting a Turkey
Poultry: Checking Doneness of a Turkey
Poultry: Carving and Serving a Turkey
Poultry: Learn How to Joint a Chicken


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FOR IMMEDIATE RELEASE14 November 2008
North Augusta woman arrested on tax charges
A North Augusta woman is being held at the Edgefield County Detention Center following her arrest today on charges of filing fraudulent state income tax returns.
Trinika Mason, 34, a buyer for an aerospace electronics company, is being held pending a bond hearing after South Carolina Department of Revenue investigators charged her with two counts of state tax evasion.
Mason is accused of claiming more than $69,000 in bogus tax deductions on her 2006 and 2007 state tax returns. Her total tax liability is $5,046 for the period covered in the charges. She is facing up to 10 years in prison and fines of up to $20,000 if convicted of the charges.
Home / Contact DOR


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Armodafinil decreases extreme sleepiness due to narcolepsy and other sleep disorders such as difficult/irregular breathing during sleep (e.g., obstructive sleep apnea/hypopnea syndrome-OSAHS). It is also used to decrease sleepiness due to work schedules that interfere with a normal sleep routine (shift work sleep disorder-SWSD).
It is not known how armodafinil works to increase wakefulness. It is thought to work by affecting certain substances in the brain that control the sleep/wake cycle. Armodafinil does not make up for lack of sleep. It should not be used to treat tiredness or hold off sleep in people who do not have a sleep disorder.
Read the Medication Guide provided by your pharmacist before your start using armodafinil and each time you get a refill. If you have any questions, ask your doctor or pharmacist.
Take this medication by mouth with or without food, usually once daily in the morning or as directed by your doctor. If you are using armodafinil for shift work sleep disorder, take this medication 1 hour before you start your work shift or as directed by your doctor. If you are using this drug for sleep apnea (OSAHS), also continue your other current treatment (e.g., CPAP machine) unless your doctor tells you to stop.
Dosage is based on your medical condition and response to treatment. Use this medication exactly as prescribed to get the most benefit from it.
Rarely, use of this medication can result in abnormal drug-seeking behavior (addiction). Do not increase your dose, take it more frequently, or use it for a longer time than prescribed. Properly stop this medication when so directed.
Tell your doctor if your condition persists or worsens.
Headache, nausea, dry mouth, anxiety, dizziness, and difficulty sleeping may occur. If any of these effects persist or worsen, tell your doctor or pharmacist promptly.
Remember that your doctor has prescribed this medication because he or she has judged that the benefit to you is greater than the risk of side effects. Many people using this medication do not have serious side effects.
Tell your doctor immediately if any of these rare but serious side effects occur: easy bleeding/bruising, signs of infection (e.g., fever, persistent sore throat), mental/mood changes (e.g., agitation, confusion, depression, hallucinations, rare thoughts of suicide), unusual tiredness, dark urine, yellowing eyes/skin.
Seek immediate medical attention if any of these rare but very serious side effects occur: severe abdominal pain, chest pain, fast/pounding/irregular heartbeat.
Rarely, this medication may cause a serious (rarely fatal) rash. You may not be able to tell this serious reaction apart from a minor rash. Therefore, stop taking this drug and seek immediate medical attention if you develop any rash.
A very serious allergic reaction to this drug is rare. However, stop taking armodafinil and seek immediate medical attention if you notice any of the following symptoms of a serious allergic reaction: rash/hives, skin blisters/peeling, sores in the mouth, itching/swelling (especially of the face/tongue/throat), severe dizziness, trouble breathing/swallowing.
This is not a complete list of possible side effects. If you notice other effects not listed above, contact your doctor or pharmacist.
In the US -
Call your doctor for medical advice about side effects. You may report side effects to FDA at 1-800-FDA-1088.
In Canada - Call your doctor for medical advice about side effects. You may report side effects to Health Canada at 1-866-234-2345.
Before taking armodafinil, tell your doctor or pharmacist if you are allergic to it; or to modafinil; or if you have any other allergies. This product may contain inactive ingredients, which can cause allergic reactions or other problems. Talk to your pharmacist for more details.
This medication should not be used if you have certain medical conditions. Before using this medicine, consult your doctor or pharmacist if you have: certain heart problems (e.g., enlarged heart, mitral valve problem), history of problems (e.g., chest pain, irregular heartbeat) after taking stimulants such as amphetamines.
Before using this medication, tell your doctor or pharmacist your medical history, especially of: high blood pressure, heart problems (e.g., chest pain, heart attack, irregular heartbeat), liver problems, kidney problems, mental/mood disorders (e.g., depression, mania, psychosis), personal or family history of regular use/abuse of drugs/alcohol.
Sleep disorders may decrease your ability to react quickly. Though armodafinil helps keep you awake, you still may not be able to safely perform tasks that require quick reactions (e.g., driving). This drug may also make you dizzy. Do not drive, use machinery, or do any activity that requires alertness until you are sure you can perform such activities safely. Avoid alcoholic beverages.
Caution is advised when using this drug in children because they may be more sensitive to the effects of the drug, especially serious rashes.
This medication should be used only when clearly needed during pregnancy. Discuss the risks and benefits with your doctor.
It is not known whether this drug passes into breast milk. Consult your doctor before breast-feeding.
Drug interactions may change how your medications work or increase your risk for serious side effects. This document does not contain all possible drug interactions. Keep a list of all the products you use (including prescription/nonprescription drugs and herbal products) and share it with your doctor and pharmacist. Do not start, stop, or change the dosage of any medicines without your doctor's approval.
Some products that may interact with this drug include: alpha blockers (e.g., doxazosin, prazosin), medications for high blood pressure (e.g., beta blockers such as atenolol/metoprolol, clonidine, guanabenz, methyldopa), "blood thinners" (e.g., warfarin), street drugs (e.g., methamphetamine, MDMA/"ecstasy"), drugs that affect liver enzymes that remove armodafinil from the body (e.g., azole antifungals such as itraconazole/ketoconazole, erythromycin, rifamycins such as rifabutin/rifampin, anti-seizure medications such as carbamazepine/phenobarbital).
Armodafinil can speed up or slow down the removal of other drugs from your body by affecting certain liver enzymes. These affected drugs may include clomipramine, cyclosporine, diazepam, ethinyl estradiol, omeprazole, phenytoin, propranolol, triazolam.
This medication may decrease the effectiveness of hormonal birth control such as pills, patch, or ring. This could cause pregnancy. Discuss with your doctor or pharmacist if you should use additional reliable birth control methods while using this medication and for 1 month after stopping this medication. Also tell your doctor if you have any new spotting or breakthrough bleeding, because these may be signs that your birth control is not working well.
Check the labels on all your medicines (e.g., cough-and-cold products, diet aids) because they may contain ingredients (e.g., pseudoephedrine, ephedra/ma huang) that could increase your heart rate or blood pressure. Ask your pharmacist about using those products safely.
Avoid drinking large amounts of beverages containing caffeine (e.g., coffee, tea, certain soft drinks). Caffeine can increase the side effects of this medication.
Armodafinil is very similar to modafinil. Do not take medications containing modafinil while using armodafinil.
If overdose is suspected, contact a poison control center or emergency room immediately. US residents can call their local poison control center at 1-800-222-1222. Canada residents can call a provincial poison control center. Symptoms of overdose include: fast/irregular heartbeat, restlessness, hallucinations.
Do not share this medication with others. It is against the law.
Have your blood pressure checked regularly while taking this medication.
Lifestyle changes (e.g., sleeping in a dark/quiet room, avoiding caffeine close to bedtime) may help improve your sleep if you have shift work sleep disorder. Consult your doctor or pharmacist for more details.
If you miss a dose, take it as soon as you remember. If it is near the time of the next dose, skip the missed dose and resume your usual dosing schedule. Do not double the dose to catch up. Do not take missed doses close to bedtime because this drug can interfere with your sleep.
Store at room temperature away from light and moisture. Do not store in the bathroom. Keep all medications away from children and pets.
Do not flush medications down the toilet or pour them into a drain unless instructed to do so. Properly discard this product when it is expired or no longer needed. Consult your pharmacist or local waste disposal company.
Information last revised March 2014. Copyright(c) 2014 First Databank, Inc.
With WebMD's Medicine Cabinet, you can check interactions with drugs.Go to medicine cabinet
©2005-2014 WebMD, LLC. All rights reserved.
WebMD does not provide medical advice, diagnosis or treatment. See additional information.


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Report: 2011 Lexus CT 200h to start at $29,120*
by Jeremy Korzeniewski (RSS feed) on Dec 14th, 2010 at 6:40PM
If Lexus has any hope of meeting its goal of selling 1,000 CTs here in the U.S. each month, the little hybrid hatchback is going to need an attractive price point. Whether or not $29,120, the rumored base price of the 2011 CT 200h (*not including destination, taxes, etc.), will be enough to get foot traffic in Lexus dealerships remains to be seen. According to the website The Lexus Enthusiast, this pricing data was mistakenly leaked a day ahead of its planned-for arrival by the official blog for Lexus of Reno, apparently since removed. If true, a tad over $31K out the door ought to nab... Read More


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HOME MLB Milwaukee Brewers Gear Milwaukee Brewers Ladies Milwaukee Brewers Ladies T-Shirts $20 to $40 (30 items) Product ID: 1342864
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Order today, receive no later than Monday, January 5th. Some limitations apply.
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Even for the professionals that make it look so easy, practice makes perfect. Since you practice your fanaticism by watching the games and wearing the gear, the addition of this Practice T-shirt by Nike will make you the perfect professional Brewers fan. This lightweight and slim-fit tee features "Brewers Baseball" lettering along with a team logo on the front chest. Now you can gloat, not only about your team, but about the fact that you have taken your Milwaukee devotion to the next level!
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The Alcohol Industry's Plan to Give America a Giant Drinking Problem
England has a drinking problem. Since 1990, teenage alcohol consumption has doubled. Since World War II, alcohol intake for the population as a whole has doubled, with a third of that increase occurring since just 1995. The United Kingdom has very high rates of binge and heavy drinking, with the average Brit consuming the equivalent of nearly ten liters of pure ethanol per year.
It's apparent in their hospitals, where since the 1970s rates of cirrhosis and other liver diseases among the middle-aged have increased by eightfold for men and sevenfold for women. And it's apparent in their streets, where the carousing, violent "lager lout" is as much a symbol of modern Britain as Adele, Andy Murray, and the London Eye. Busting a bottle across someone's face in a bar is a bona fide cultural phenomenon—so notorious that it has its own slang term, "glassing," and so common that at one point the Manchester police called for bottles and beer mugs to be replaced with more shatter-resistant material. In every detail but the style of dress, the alleys of London on a typical Saturday night look like the scenes in William Hogarth's famous pro-temperance print Gin Lane. It was released in 1751.
The United States, although no stranger to alcohol abuse problems, is in comparatively better shape. A third of the country does not drink, and teenage drinking is at a historic low. The rate of alcohol use among seniors in high school has fallen 25 percentage points since 1980. Glassing is something that happens in movies, not at the corner bar.
Why has the United States, so similar to Great Britain in everything from language to pop culture trends, managed to avoid the huge spike of alcohol abuse that has gripped the UK? The reasons are many, but one stands out above all: the market in Great Britain is rigged to foster excessive alcohol consumption in ways it is not in the United States—at least not yet.
Monopolistic enterprises control the flow of drink in England at every step—starting with the breweries and distilleries where it's produced and down the channels through which it reaches consumers in pubs and supermarkets. These vertically integrated monopolies are very "efficient" in the economist's sense, in that they do a very good job of minimizing the price and thereby maximizing the consumption of alcohol.
The United States, too, has seen vast consolidation of its alcohol industry, but as of yet, not the kind of complete vertical integration seen in the UK. One big reason is a little-known legacy of our experience with Prohibition. From civics class, you may remember that the 21st Amendment to the Constitution formally ended Prohibition in 1933. But while the amendment made it once again legal to sell and produce alcohol, it also contained a measure designed to ensure that America would never again have the horrible drinking problem it had before, which led to the passage of Prohibition in the first place.
Specifically, the 21st Amendment grants state and local governments express power to regulate liquor sales within their own borders. Thus, the existence of dry counties and blue laws; of states where liquor is only retailed in government-run stores, as in New Hampshire; and of states like Arkansas where you can buy booze in drive-through liquor marts. More significantly, state and local regulation also extends to the wholesale distribution of liquor, creating a further barrier to the kind of vertical monopolies that dominated the United States before Prohibition and are now wreaking havoc in Britain.
Since the repeal of Prohibition, such constraints on vertical integration in the liquor business have also been backed by federal law, which, as it's interpreted by most states, requires that the alcohol industry be organized according to the so-called three-tier system. The idea is that brewers and distillers, the first tier, have to distribute their product through independent wholesalers, the second tier. And wholesalers, in turn, have to sell only to retailers, the third tier, and not directly to the public. By deliberately hindering economies of scale and protecting middlemen in the booze business, America's system of regulation was designed to be willfully inefficient, thereby making the cost of producing, distributing, and retailing alcohol higher than it would otherwise be and checking the political power of the industry.
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Can I Survive Melanoma? What Is My Prognosis?
Your prognosis is a statement about your prospect for surviving and recovering from a disease. It may be hard to ask, "Can I survive this?" But it's a question most people have when they learn they have melanoma. Unfortunately, there isn't an easy answer.
Your chance of recovery depends on:
The type and location of the cancer
The stage of the disease
Your general health
Before discussing your prognosis with you, your doctor will consider all the things that could affect the cancer and its treatment. Your doctor will then provide some risk estimates about the cancer. These estimates will be based on what researchers have found out over many years about thousands of people with melanoma. When possible, your doctor will use statistics for groups of people whose situations are most like yours, to estimate your prognosis.
If the cancer is likely to respond well to treatment, your doctor will say you have a favorable prognosis. If the cancer is likely to be hard to control, your prognosis may be less favorable. It is important to keep in mind, though, that a prognosis states what is probable. It is not a prediction of what will happen. No doctor can be absolutely certain about the outcome.
Some people find it easier to cope when they know their prognosis and the statistics for how well a treatment might work. Other people find statistical information confusing and frightening. Or they might think it is too general to be useful. The doctor who is most familiar with your situation is in the best position to discuss your prognosis with you and explain what the statistics may mean for you. At the same time, you should keep in mind that a person's prognosis may change. A favorable prognosis can change if the cancer progresses. An unfavorable one can change if treatment is successful. The decision to ask about your prognosis is a personal one. It is up to you to decide how much you want to know.
What Does the Survival Rate Mean?
Survival rates show the percentage of people who live for a specific length of time after being told they have cancer. The rates are specific to people with a certain type and stage of cancer. Often, statistics refer to the 5-year or the 10-year survival rate. That's the percentage of people who are living five years or 10 years after diagnosis. The survival rate includes people at these different stages:
People who are free of disease
People who have few or no signs or symptoms of cancer
People who are getting cancer treatment


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For Media Contact:Public Affairs OfficeSamantha Cheek (firstname.lastname@example.com)803-898-5281 (PH.)803-898-5446 (FAX)
State Representative arrested on tax charges
Spartanburg, SC --- Harold Mitchell, Jr., 46, was arrested today by South Carolina Department of Revenue officials on four counts of evasion of income tax.
Mitchell, Executive Director of Regenesis Economic Development Organization in Spartanburg as well as a member of the South Carolina House of Representatives, filed four delinquent individual income tax returns on April 22, 2009 for tax years 2005, 2006, 2007 and 2008.
For tax years 2005-2008, Mitchell failed to timely file a South Carolina individual income tax return on the $274,457.30 total income earned, which he was required to do so for each year based on his earnings. Mitchell filed returns on April 22, 2009 reporting total income of $49,746.30 earned during the period. Mitchell failed to report approximately $224,711 of income earned from other sources, claiming to officials during the investigation that he never earned income other than as reported on W-2 forms. Therefore, Mitchell attempted to evade state income tax of $7,248.96 for tax years 2005-2008.
Upon conviction, in addition to all taxes due, Mitchell could face penalties of up to 20 years in prison and/or $40,000 in fines if convicted of the charges under SC Code of Laws Section 12-54-44 (B)(1).
Mitchell is currently being held at the Spartanburg County Detention Center pending a bond hearing.
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Posted by
SUNRISE -- I really wish that I could use names so that I can say how great this kid was; but alas I can't.
I was in the market for a new computer. I decided on buying HP because it was highly recommended. I went to my local computer stores which are Staples, Office Depot, Best Buy, Office Max, and CompUsa. I was doing research to see what were the best deals for my hard-earned dollar, I had all the ads that come in the paper with me as I went to the different stores shopping around talking to the sales folk. As I'm shopping I'm also trying to gauge how trustworthy these people are because you know they are going to try to sell you all this other junk you don't need or want. I learned this very quickly because the sales man(mid 30s this guy thought he was a friend to me calling me 'bud') took one minute to sell me a computer and an extra thirty to sell me all this other stuff I did not need. I had to be prepared so I made a list with the things I was going to purchase which were the laptop, a wireless mouse, Microsoft word, a laptop desk, and a laptop case; now you know when I'm telling the people helping me that I'm only purchasing the things on my list they are not very happy because they had a different agenda.
I end up between Best Buy and Office Max; Best Buy is not really pushy and they had the best price on the HP but the guy at Office Max was great and very trustworthy and the computer they had in Office Max was only 20 more dollars which didn't hurt my pocket much. As I'm speaking to the guy in Office Max he is telling me that he was recently hired, we keep talking and he is showing me tips and tricks to find out what computer is best for me and how I could make my decision easier when I was ready. He hands me a sheet that has all these discounts on different things that you could buy when you get a laptop/netbook/desktop; he also hands me the brochure of the Protection Plan where he wrote his info since he didn't have a business card and he told me to take a look at it while I decided where I was going to make my purchase. I gathered all my things from the different stores; I chose to take my business to Office Max. I arrive at the store Friday morning (this happened during the course of a week) with my wife this time because she surprised me in the morning saying she was going to buy the computer and other things for my birthday. As I said before I arrived at the store and there was the guy I had spoken to before, he was on the register this time he acknowledged me when I came in the store with a wave and then I guess he called someone to go help me out by the computers and since I had spoken to him and he knew my story I asked if he could help me. He came over and asked me if I had decided where I was going to purchase the machine and I told him that because of him I would purchase it in Office Max. He was very glad that we had chosen his store and thanked us for our business, he proceeded to go over the things we had discussed that I would be buying. He explained the MaxAssurance or Protection Plan to us and we politely declined seeing as how we had never used the ones we purchased before.
Anyway that computer came out to be 599.99 and the extras were about another 400 dollars something he explained was completely normal on a computer purchase; we bought a printer which had a discount with the black ink, we bought Office Home and Student, a Targus case, Targus Chill Mat, antivirus, a wireless mouse, and a router so we could have wireless internet at home. Again he reiterated the importance of being covered under the plan stating that spending a little bit more would make our purchase last longer and give us peace of mind, and again we declined.
I was very happy with my purchase for exactly 23 days and then it just stop working. I call HP because the computer is still obviously in the warranty period and they tell me they can't diagnose the laptop via internet since the machine is not working correctly. I have to send it in to them but I decided to go to Best Buy and have them diagnose the problem and save myself the headache of shipping the machine anywhere; that diagnostic cost me a pretty penny. Best Buy told me how much it would cost to fix the computer and I nearly blew a gasket because the computer was not even a month old at this point; I asked the guy if HP would cover it and he said that most likely it would not be covered because it was just one of those things that didn't fall within the manufacturers warranty.
Long story short I had to send the computer in to make sure there was nothing they could do about the computer and this is the 20th day that I'm without my pc, it is incredible how things happen. I emailed the guy to tell him how the computer was doing the first week I had it and thanking him for his help, he replied back letting me know that he was glad everything was going well and when I told him a week later that the computer was damaged he said he wished he could do more for me but that the store policy couldn't be broken and that he wished we had been able to buy the MaxAssurance plan for the computer when we bought it and he wished me luck. He also turned me on to this website so that I may let other people know that it is possible that a computer might get damaged or crash and to tell you to BUY THE PLAN AND BE WORRY FREE, IF ANYTHING GOES WRONG OFFICEMAX HAS YOUR BACK AND YOU WON'T HAVE TO FEND FOR YOURSELF.
P.S. If you are in Sunrise and you need a computer talk to the Technology Specialist or the Electronics Manager in that store and he will take care of you.
***Update 09/05***
HP got back to me, the damage is not covered by the limited warranty. I will have to pay for repair out of pocket. According to them the computer was damaged due to an electrical surge/spike, which damaged some of the internal components of the machine.
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DebtorBasher on 08/27/2009:
Great review...sometimes it is better than you can't give the person's name on here because most people will think you are that person or a relative of them trying to boost up some brownie points. But, it's always good to let the person's manager know when one of their employee's have done a great job. A letter to them is even better because it will go into their employee's file for consideration at the time of their annual review and those letter speaks volumes for the employee!
disgruntled on 09/03/2009:
Thank you for your review but I think you did the right thing by not purchasing extended warranty. After 34 years of employment with Hewlett Packard and having had recent issues with my own HP computer. After reading other reviews about HP Customer Service I think your mistake (and my mistake) was to have purchased Hewlett Packard in the first place. Fixing a problem with a computer is not normally a problem, getting somebody within HP Customer Service to do anything for you (or even care) is a major problem. You should not have to pay anybody for fixing your computer since its so new but it sounds like that will not happen. Good luck !
French on 09/14/2010:
What the employee was selling him was NOT some flashy extended warranty with all these bells and whistles, but a protection plan, which are 2 very different things. The protection provides the customer peace of mind that no matter what happens, such as quitting on you after 23 days, you will be protected and you WILL get a full refund. Most manufacturers put just a 90 day limited warranty on their laptops that only cover hard drive failure, cd drive failure, and maybe some internal software problems, but beyond that they won't cover accidental damage or wear-and-tear. If something does happen, the manufacturer will find any way to make the problem user-error, which they tend not to cover. If you're willing to pay a little extra, in this case $150 for 3 year protection or even just $100 for 2 years, that covers anything and everything. You won't have to pay more just have someone look at it and then get charged even more for them to fix it. It's just 1 flat rate you pay at the time of purchase and you're covered. Before that 3 years is up and you want a new laptop, you return it, get your money back, credit that towards your new laptop and pay the difference of $150 or $100 for a few more years of coverage. Don't just throw it away after it breaks. That's $600 you can have back! That means you don't have to spend another $600 out of pocket on a new laptop. Yes, I realize your on a budget, but, if you're willing to a pay a little extra to protect your investment it's worth it.
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Warranty a Rip Off
Posted by
MADISON, WISCONSIN -- Never buy this warranty, it is a rip off and covers nothing. They will "fix" your computer, but send it back broken in other parts.
Problem Summary (more in the Details)
-It took around 3 weeks to get fixed
-Had to spend another $155 just to get the proper extra things they needed to turn in
-Computer came back and battery was broken (another $90 to replace)
-When I called to complain, they told me it was my fault and there was nothing I can do
-Still have a broken computer, which takes forever to start up, and have to pay more money to replace a battery that I did not break
Bought this warranty less than 2 years ago, and my laptop broke recently (laptop was around 550 and the warranty was another 140).
Instead of fixing it in store, they made me call some help line. That help line said I had to send the computer in to some place. So I had to wait 2 days to get a box to send it in.
Then the box came, and then the slip told me I had to send in a recovery disk. So since Office Max never sold me that I had to call Sony and wait 6 days for that to come (and pay 70 dollars). During that time, I tried to get my hard drive extracted. When I went to Office Max, they said that they could do it for 50 dollars and I had to buy a hard drive case from them for another 35 dollars.
Finally I was able to send the laptop in. It took around 8 business days to fix it, which is a bit long, but what else could you expect from a warranty like this?
When the laptop came back, I turned it on, and it started up, which was the first positive of this experience. Then I logged into windows, and it took 15 minutes to actually log in (more than 15 times normal length before it went in). Once logged in, a warning popped up saying the battery was broken or the wrong battery. The battery was not broken when I sent it in (still had 4 plus hours of battery life left).
I called again to complain about the long login times and the battery issue. Instead of being helpful, they told me my warranty does not cover this and there is nothing they can do. It is my fault I cannot prove the battery works, so they will not replace it. Basically they are leaving me out in the cold, even though I did not do anything wrong. I am not sure I want to spend another 90 dollars for a battery, when the computer could break at anytime again.
I will never buy another product from Office Max, and I hope you don't as well. You will probably get screwed out of around $800 dollars just like me.
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cmthru on 08/16/2013:
I wonder why they asked for a recovery disk. Most every laptop and desktop sold within the last 5 years (including Sony) have a recovery partition as part of the drive. Any shop worth its salt will have recovery disks for all manufacturers.
You say it's still slow to start. That's usually not the drive but software related. The shop did not do its job at all.
Take the laptop to a local repair facility, not a big box store, have them diagnose the problem and give you an estimate. You will have to pay for them to fix it.
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READ before you SHOP at OfficeMax
Posted on
I have first hand knowledge of the sales tactics. I spent 2 months there and have several friends who work there now. You are trained to sell, no matter what. The manager repeats over and over "expectations" and gives daily quota's to hit.
Maxassurance is the number one priority. You have to hit 3% of your sales. Every computer, printer, shredder, and camera. They even sell them on backpacks. The Maxassurance program is owned by OFFICEMAX. They look for loopholes to NOT cover things. Think about it, they sell it and don't want you to use it. IT's not worth it! Even associates have been denied coverage.
It is so High pressure that you feel guilty selling stuff to people who really can't afford the insurance.
The furniture Insurance is the worst, it covers nothing really. The chair insurance is a joke. It only covers wheels. The mechanism is not covered, which is what usually breaks first.
MAXPERKS- It really isn't what it seems. If you recycle you have to make qualifying purchases to reap your rewards. So read the fine print.
SALES- by the way, as it has been mentioned early, the associates are required to greet you very fast, and take you to the item and place it in your hand. Then they are expected to talk to you, get your name, find out what you are working on, and offer all the items you may need. At times it is very intrusive. It makes it so you can't just shop.
There are other choices, pick a better one....
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Skye on 08/21/2011:
Sounds like a business trying to make money. That's the goal, sell sell sell and sell more. Tell the customer anything to seal the deal.
No matter what, you should ALWAYS read the fine print.
trmn8r on 08/21/2011:
It has gotten to be like this in a lot of places. As a customer you have to have a thick skin and be ready to be rude or whatever it takes to escape and get the .(#)% out of there.
Skye on 08/21/2011:
Just say no thank you. Works for me. I refuse to allow anyone to force me into buying something I don't need or want. And if they continue to bother me, I tell them to stop and please let me shop in peace, or I'll go elsewhere. I'm polite but firm. As they say, don't mistake my kindness for weakness. I know they are trying to make a sale to reach quota's, but I also know they cannot force a customer to do anything.
It takes thick skin and a body guard for some people trm.
SteveWiginowski on 08/22/2011:
The thing about the sales makes sense. If I am going to a place, I would like to make one trip instead of multiple trips. When I worked at Toy's R Us, upselling may have felt wrong, but it made sense.
Someone is buying a bike, I would then suggest they buy a helmet, pads, a light, and things like that. Customers don't often think about those secondary items that they may want/need when making a purchase.
If I were at OfficeMax buying a printer, I wouldn't think about buying paper, extra ink, or anything like that initially.
Anonymous on 11/22/2011:
I agree with this review for the most part. It is a high-pressure situation for associates. I was on the management team at my OfficeMax, and yes, we pressured our associates to make sales. What a lot of associates don't realize is that we, as managers are under intense pressure from their bosses, and on up the ladder, to make the company profitable.
I've found that most associates get upset about the way the company is run because they want to have an easy job, and, truth be told, retail isn't just about pointing people at products, it's about sales.
That being said, it was a bit of a miserable experience for me working for the company, but I just don't think I'm built for retail. I imagine it would be like this wherever you are.
When it comes to the MaxAssurance, you have to read the fine print. They don't look for loopholes, they just have very specific terms to being able to utilize the service, and if the associates don't explain it properly, or understand it themselves, it's going to create friction when it doesn't work as expected.
Josh on 03/29/2012:
I don't know where you guys are coming from on MaxAssurance. I have always gotten my money out of it. I have had 3 laptops that all used it, a printer that used, a shredder that COULD have used it if I got it and 2 chairs that used it. From what I was told and have experienced it just gives the store extra overhead to be able to cover long-term problems that are in the scope of the warranty. Read what it does and doesn't cover. There aren't "loopholes" It is in the back of the brochure in black and white.
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Read this before you shop at OfficeMax!!!
Posted by
HOUSTON TEXAS -- In my humble opinion, OfficeMax is a miserable place. When you walk in, employees have to be very aware of you. I'm not going to say I work there, but read betlinesween. Its a high pressure job. The store is doing miserably, for some time now (since 2006, when they shut down a bunch of the worst producing stores, to decrease loss). Staples and Office Depot are kicking Office Max's butt. When you come in, on every purchase, or visit, employees are supposed to find out your problem or issue, and pressure you into a sale. Once they have you sold on something, they are supposed to try to get you to buy something more expensive or at least any thing related, like accessories. At that point is all about signing you up for max perks and selling you Max assurance on the product. Most of the time its totally unnecessary and protects you against the things that a decent store would replace without the stupid max assurance. Its a way to make a lot more money, because margins are already so low, and its still not good enough to beat competition. Just letting you know that you should do your research online. Find the product you need, price compare online by googling the specific model of what you need. Once you find a reputable company that sells the specific model you need, order it or go pick it up. You can usually have it delivered for free to a store near you, if its only available online. I avoid OfficeMax like the plague or Kroger. Don't get ;me started. Good luck little customers. May the force be with you and may you be wiser next time. As soon as you go in they probably pressured some guy to go bug you for a sale! No kidding! Business is so slow, I am honestly amazed they are open. I can't believe they haven't pulled a Circuit City yet. Maybe their a shell company. I think they already got busted for fraudulent rebates by the government or IRS. Check it out if you don't believe me. Do I need to say its a horrible cold environment to work for?
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Anonymous on 10/08/2009:
Yeah, Office Max's financials don't let so hot. They've been in the red three out of the last four quarters. I can only imagine that working for a company that's on its way down is not too much fun.
thisIsMyHand1e, You offered up some really good insights. Good review!
SteveWiginowski on 10/08/2009:
When I worked at Toy's R Us, they wanted us to sell accessories to customers as well as extended warrenties. There is nothing wrong with that. If you don't want them, then you don't buy them. Stores generally want you to buy more from them, not less. If you go in there to buy a printer, then they will push extra ink, paper, and a warranty. It makes sense.
Ytropious on 10/08/2009:
I agree that basically every place pushes employees to upsell, it's just part of working in retail. I do know however that there are a lot of places that REALLY hammer the employees to do it, causing a lot of misery. Office Max might be one of those places.
Anonymous on 01/27/2010:
I work at OfficeMax and rather enjoy it.
Yes, when a customer walks in we are supposed to be aware of them. If we weren't, we'd have customers in here saying "when I walk into OfficeMax nobody even notices me or helps me." Yes we're aware. We're trying to sell stuff... it's our JOB.
I agree with Ken: this is just a disgruntled employee making claims that really hold no water.
Texas on 07/25/2013:
I work at Office Max and I love my job. I will tell you what we train to do. We greet the customer and find out what brought them into Office Max. We then train our staff to help solve their problem and make sure they leave happy. Yes of course we train our team to sell accessories to computers, tablets, printer and so on. I buy Max Assurance on many of the items I own. I can spend 2.99 on my daughters binders and when the middle of the school year roles around and she has destroyed it I can walk into any Office Max and they replace it for free. They even let me pay 2.99 on the binder I got for free so I can do it with the new binder. So I get away with buying my daughters binders for 2.99. Tell me what store you can go to with a torn up binder that has been drawn all over and ripped up 6 months later and ask for a new one? I have NEVER reprimanded any of my team for not up selling. I teach them the tools to sell and help solve problems for our customers and they run with it. I have worked at several different retail chains through the years and one thing I can honestly say is that my Office Max is very laid back and understanding. Some stores may be run differently but I have a very low turnover rate because my team is happy.
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You Can Cancel Your Max Assurance Warranty Anytime!
Posted by
Cancellation: You may cancel this Contract at any time by surrendering it or providing written notice to the retailer at the address where You purchased this Contract You may also cancel this Contract by surrendering it or providing written notice to N. E.W. at the address listed above. This Contract may be canceled by You for any reason. In the event You cancel this Contract within thirty (30) days of receipt of this Contract. You shall receive a full refund of any payments made by You under this Contract. In the event You cancel this Contract after thirty (30) days of receipt of this Contract, You shall receive a pro rata refund of any amount paid based upon elapsed time less an administrative fee not to exceed ten percent (10%) of the price of this Contract or twenty-five dollars ($25), whichever is less, and less any claims that have been paid or repairs that have been made.
We or N.E.W. may not cancel this Contract except for fraud, material misrepresentation or non-payment by You; or if required to do so by any regulatory authority. If We or N. E.W. cancels this Contract, You shall receive a refund of one hundred percent (100%) of the pro rata unearned portion of the Contract price less any claims which have been paid. We or N. E.W. may not cancel this Contract without providing You with written notice at least thirty (30) days prior to the effective date of cancellation. Such notice shall include the effective date of cancellation and the reason for cancellation. In Alabama, Arkansas, Hawaii, Maryland, Minnesota, Missouri, Nevada, New York, South Carolina, Washington and Wyoming:
If You cancel Your Contract within thirty (30) days of receipt of Your Contract and do not receive a refund or credit within thirty (30) days of receipt of the returned service contract, a ten percent (10%) penalty per month shall be applied to the refund.
Insurance: This is not a contract of insurance. Obligations of the Obligor under this Contract are insured under a service contract reimbursement insurance policy issued by Virginia Surety Company, Inc. In AL, AR, AK, AZ, CT, GA, IL, KY, MO, MT, NH, NC, NY, OH, lX, UT, WA, WI, and WY only: If You have filed a claim in writing under this Contract and the Obligor fails to payor provide service within sixty (60) days of filing such a claim, or if You are otherwise dissatisfied, please submit Your claim in writing and a copy of this Contract and the sales receipt for the Product to Virginia Surety Company, Inc., 175 West Jackson Blvd., Chicago, Illinois 60604, Attention: Service Contract Claims, 1-800-209-6206.
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mad at max on 01/29/2009:
You can get your money back from Max Assure. It is the law that they have to refund your money pro rated to the cancellation date. You can do this in writing to the insurance company itself.(It's not part of Office Max. Office Max justs gets a commission) Their phone # is on the Max Assure brocure. I had to hangup and call back 3 times until I got someone to give me the address. I got my $249.99 refund 7 days later.
When I called the computer manufacturer, their extended warranty wa $99 versus Max Assure $249 !!!!
Failalot on 04/12/2009:
I swear, so many people complain about companies trying to scam them, but when you work retail, and witness so many people coming in with armloads of coupons and endless complaints and atrociously rude attitudes, you begin to wonder if the customers are trying to scam the companies. At least the companies are honest, albeit only in fine print. It's better than some of the outright lies given to employees by devious bargain hunters just looking to manipulate green and un-confident employees in order to pinch some pennies.
Don't even try to say it doesn't happen. If you've ever worked retail, you've seen customers come in with expired coupons, try to play it off like they're still valid, then throw a hissy when you adhere to policy, even when you go about it in a courteous manner.
The customer is not always right, the customer needs to suck it up and do some reading, the customer needs to pull their head out of their ass. Nuff said.
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Don't Pay For Max Assurance Extended Warranty!!
Posted by
EDISON, NEW JERSEY -- Dealing with Office Max Max Assurance has been an utter nightmare. Not only are the help desk and computer help desk agents liars, but they are incompetent as well. It took two grueling months to finally get a refund for my all in one printer. They had the nerve to send me an Office Max purchase card! Needless to say, after a tongue lashing they are sending me a check. I work in a very small office consisting of only 3 people. We were unable to conduct business as usual during this two month time frame. We were forced to work from our homes where we had to use our own personal printers, faxes and copiers. During these 2 months Max Assurance had hired a tech company Prism Pointe Technologies.
The field technicians they sent out were either indolent or semi mentally retarded. None of them seemed to know what they were doing. Any time they came and gave Max Assurance their prognosis it would take another two weeks to get the technician to come back out with a replacement part. Twice the parts they ordered were incorrect and sent to the wrong address. Countless hours I had spent on the phone with both companies trying to get someone to fix my All in One or replace it.
Each time I called I had to speak to a different help desk agent no matter if it was a day later or an hour later which left me even more frustrated. The first 5-10 minutes of my call was sitting in silence while the new agent reviewed my 2 month long profile only to have them ask the same questions. The majority of the time the agent I had spoken to previously did not feel the need to make any notations in my profile as to why I was calling or what they had promised me they would do.
Therefore, I was left to bring the new agent up to date and start from the beginning. I had been promised each time the field tech would call a certain day or time and they didn't. I had been promised the part would be in within a certain time frame and it never was. I had been promised a supervisor would call me back...it never happened. I spent two months getting the run-around. Some of supervisors even stopped answering my calls. I have no idea how this company is functioning. I have never dealt with a company as disorganized and inept as this one. I wouldn't even recommend them to my worst enemy.
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Anonymous on 07/16/2008:
I am fast coming to the conclusion that NO purchased warranty is valid or worth the having. It's rather depressing.
Xandra on 08/09/2008:
I don't understand why people in other parts of this country are having issues with Office Max when out here in Western Washington I've heard and experienced nothing but good. Not only have I not had a problem with the folks at Maxassurance, I was sent my gift card for my HP C5180 right away after I had knocked it off the shelf. For my GE phone it was still within manufacturer's warranty but I brought it back to the store with my receipt, explained the situation the the store manager in the Woodinville store, (I believe his name is Chris) and he let me exchange it for something else! Maybe we are just lucky in the Puget Sound area, but I've found that with both Office Max and Best Buy, the replacement plans have paid for themselves several times over.
shopoholic180 on 12/04/2008:
Office Max has been nothing but a help to me as well in running my small business
crash_kelly on 12/05/2008:
LazerPhreak on 09/15/2010:
I understand your problems with incompetent technicians. I have no response for that. However, if you would of read your Max Assurance brochure, you would have seen in plain English "We will repair or replace the product with one with similar features or reimburse you for the purchase price of the product including sales tax, with an OfficeMax gift card..." Would you get a mortgage without reading the print? People like you are what give replacement plans a bad name, not the plans themselves. A good service / replacement plan will protect anyone's budget when (not if) their product fails. Why do people like you expect other's to break the rules just for you?
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Don't Walk, Run From These Businesses And Their Max Assurance Coverage
Posted by
HOPKINSVILLE, KENTUCKY -- I purchased two HP Pavilion Desktop PC's from our local Office Max Store and paid for the Max Assurance extended warranty for three years on both computers. A year after I purchased these computers, one of them had its motherboard go out of it. I called Max Assurance. They issued me a claim number and told me to contact this 800 number. I did so and was on hold for 20 minutes. I then was given a reference number to give to the technician when I spoke with him. After being on hold for another 10 minutes, I finally get to speak with someone who thinks he understands my frustration with their system. He leads me through the long process on filing a claim of what my computer problem is and then tells me that he'll send this to their Tech. Support Dept. and someone from there will call me. No one calls, so I finally call them back 2 days later. Once again to be put on hold several times.
I finally get to the Tech. Support Dept. and they finally trouble shoot the computer and determine that the motherboard is bad. They tell me they'll order me another one and get it in the mail to my son's college apartment immediately. a week later no mother board,. I call them again. We'll get it on order and have it sent next day to your son's the lady tells me. OK no problem. Where does it show up? My house, 2 hours away from where it needs to be. I end up driving it to my sons house. A service tech. is called to repair the PC but never schedules an appointment so, after several phone calls and no shows, we finally get the motherboard put in. it works for 34 days and is out again. I am now going through this whole entire process again.
It is nothing but the run around with Max Assurance and with the computer service center they contract to do their servicing. Who is this contracted service center you ask? try BARRISTER GLOBAL SERVICES NETWORK. Each time we have been down 30 days or more and we get nothing but the run around. I fully believe that they are banking on you getting tired of being given the run around and you will give up and get your item fixed else where or just buy another one while they're running all the way to the bank with the money you've paid for their worthless coverage and the money you've lost in the process.
Take it from me, RUN as fast as you can away from this warranty coverage and investigate these companies BEFORE you buy.
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Xandra on 08/09/2008:
I have to ask where you are because in Washington State I have had no problems! I'll admit I haven't had a problem with the computer I bought several months ago but with an hp printer and a ge phone I was treated very well both by maxassurance and in the store in order to resolve the problem. Did you try going into the store and asking for help? Both the Woodinville and Kirkland stores where I live have been very helpful!
ptsteve on 12/01/2008:
I bought a desk top 2 years and 9 months ago and also a 3 year warranty. I have had 3 now a 4th repair needed and the warranty states they will buy it back after 3...I have been called a liar, told they can redefine the black and white words on their warranty and are disrespecrful and rude.
goduke on 06/28/2010:
1. lawyers are never free.
2. only a small portion of the settlement is dispered to the class members. The rest of it goes to the lawyers (see #1).
LazerPhreak on 09/16/2010:
To Steve: The No-Lemon policy DOES NOT apply to damages due to accidental issues. Were any of those repairs considered accidental damage? At the Author: Sorry your repair isn't happening immediately...I guess everyone should be on instantaneous time. You could be paying 800 dollars for that repair...
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Officemax Maxassurance is a Scam - Buyers Beware!
Posted by
ASHBURN, VIRGINIA -- I bought an office chair in August of 2007, though it was a clearance item, the clerk advised me to get an extended warranty policy to cover ANY issues with the chair including rips, peeling, sctratches, etc. whether or not caused by the consumer, and if Officemax does not have the exact same model in stock, the replacement model would be issued. It was a "3-year" coverage from Maxassurance by a company called NEW for $9.99.
Well it's almost 3 years, I have the receipt, I go to the store, they cannot find it in the system and tell me to call this Maxassurance, I call and tell them my chair pads have since collapsed & the leather is peeling everywhere. They said the warranty only covers Casters & Seam separations. I get a current copy of their policy and start naming the coverages, they said that was only effective January of 2008.
This is a scam that needs to stop. It should be illegal to sell these services under a false pretense to consumers. I'm sure they are making millions of $$ scamming ordinary people all over the country.
Buyers Beware!!!
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Anonymous on 07/30/2010:
I've learned that most extended warranties are just a bunch of BS. Its pointless. I never purchase extended warranties on anything. I feel that the product shouldn't need it, if its a good product, and if something went wrong, you're better off contacting the manufacterer
LazerPhreak on 09/15/2010:
Unfortunately, manufacturer warranties are a joke. I find it easier to sum it up with "If it's broke when you take it out of the box, you can get it replaced. Otherwise, good luck" Max Assurance has always been good to me. However, like any contracted service, get a copy of the contract and keep it with the receipt. I hate to say it, but not every salesman is the smartest kid on the block. It is not offensive to ask them to prove what they promise with something in writing. Replacement / Service plans will protect anyone's budget when their product fails. Just make sure you read the contract. You wouldn't just walk into a bank and sign a mortgage without looking at it would you?
Jace on 11/02/2011:
I hate to say it but that associate lied to you. I have worked at OMX since 2007. The Chair warranties are service plans meaning they will attempt to fix it. So if the chair arm broke they would send you a new arm. But if it cannot be fixed it will be replaced meaning they will send you the amount you paid for the chair with tax on a gift card. They don't issue you a new model chair they send you a gift card and for the chair warranties they lie when they say it covers accidental damage its just normal wear and tear seam separation and broken casters. So if the material just ripped they probably would not cover it Officemax in my opinion sucks
Steve on 06/02/2013:
I had a great experience with them.
I registered my chair on their Maxassurance website. I never once had to even talk to a person when I made my claim. I put in the details of what happened to the chair, submitted the page and it told me great news it qualified and within a week I got a gift card for 89.99(Because I opted for that vs a check) and still got to keep the old worn chair.
A logitech mouse I bought from them as well with a replacement plan was also painless for me. In that instance, I took it into the store with my receipt and they literally let me swap it out with the same product, no trying to look me up in the system since I had my receipt, and I bought another replacment plan on the new one for $3. Can't beat a new mouse every year or so for $3.
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Posted by
I was trying to search for the OfficeMax Assurance page because I forgot what it was and came across a review on here regarding this warranty plan. It was from a worker saying that the plan is a rip off. I will have to definitely disagree, or at least say it depends on what it's for. Just like any insurance in life (except for life insurance) you may "never use it" but it's still good to have. In my case I purchased a printer at a fairly high price and purchased this plan. Through the year I had several problems with the printer, and used the manufacturers warranty to settle it. Well I continued to have problems with the printer and then the refurbished one they sent me.
Finally I decided to use the MaxAssurance plan and was able to get a new printer after a year and a half. In my eyes it's a great deal, I essentially was able to get a printer for $30 Well, actually $50 after packaging because the only downside is that you can not replace your product directly with OfficeMax, you have to mail it.
However, they do pay the postage, which I imagine is pretty high. So overall, great plan to purchase with any major purchase there!
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eachmorning on 05/15/2010:
Important thing that many people get hung up on is that the warranty you purchase with an item is for that specific item only. If you purchase a 3 year warranty on an XYZ printer, then you use this warranty to have the printer replaced free of charge, the warranty has been used and is now null and void. It doesn't carry over to the next product until the time runs out.
Keep in mind that there are a lot of store "policies", but that the store manager has the ability to take action depending on the situation. If there is a problem with a product and you're a couple days past the 14-day or 30-day limit, manager can still make return based on situation. Same with if you have problem with the product several months down the road. I've seen managers willing to do a special deal replace an item on-the-spot if customer willing to purchase a new warranty on the new product (saves customer from having to deal with 3rd party). Trying to make customer happy and keep them coming back. Special deal not required, and won't happen every time. But all deals with the individual situation. Now if the customer comes in with an "I'm busier than you, I'm more important than you, you're going to give me what I want and maybe more", then manager will probably go by the book and you'll be playing phone tag with the manufacturer or 3rd party warranty or whoever.
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Office Max - Max Assurance a total Scam
Posted by
PHOENIX, ARIZONA -- I purchased a Laser Jet N2727nf all-in-one from Office Max on 1/27/08 for $599. Got talked into the replacement plan by one of the reps for $129. I was told that if I ever have a problem, I can bring back to store and they will replace with an equivalent model. This isn't the case. Office Max referred me to the company that handles the warranties. I was immediately asked if my unit was plugged into a power strip. When I answered yes, the tech said that the strip probably burned out my mother board and that the fact that I used a power strip most likely voided my warranty. He said that if I would have read the manual I would know this. Just finished reading the manual from cover-to-cover. No mention of this anywhere. Now the question is, is my time worth the effort to make Office Max fix my problem? Probably not, but I can assure you Office Max won't be getting any more of my business dollars.
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Anonymous on 01/26/2010:
The catch is, MaxPerks isn't a scam. Employees are misinformed that this is a "bring it in and we'll replace it" policy. In fact, it is a warranty through a 3rd party called NEW. Warranty claims have to be done through them.
Anonymous on 01/26/2010:
You can't retract your statement and say that it wasn't on a power strip?
tnchuck100 on 01/26/2010:
"tech said that the strip probably burned out my mother board"
The "tech" is an idiot. The use of power strips with computers is very common. Most contain surge suppression. A beneficial thing. This outfit was just looking for a way out. That makes them a scam.
PepperElf on 01/26/2010:
I've never heard of a power strip voiding a warranty
read your warranty carefully
but that just sounds weird.
Anonymous on 01/26/2010:
Good point Chuck.
Slimjim on 01/26/2010:
I was thinking the same thing Chuck. Power strips usually ARE surge protectors. You would more likely be called out of voiding the warranty for NOT using one to protect a computer and accessories.
That, and the fact it is nowhere in the manual as this "tech" claims, is why I would say definitely push them hard to fix or replace this unit.
PepperElf on 01/26/2010:
the only time I've seen power strips fail was when some of my coworkers on my last ship tried using theirs in australia, not realizing the power was 220. poor little power strips burned up.
their laptops however were fine, cos they were designed to handle a much wider range of voltages.
though a prong adapter was required.
PuffDuke on 03/09/2010:
Just to inform you, laser printers are to be plugged directly into the wall and not a power strip or battery backup because it can and will damage the unit and the warranties have worked for me but still something could've been worked out and hopefully did for you.
Anonymous on 03/09/2010:
PuffDuke, BA. How true.
eachmorning on 05/15/2010:
First of all, I would have gone to the manufaturers website and checked to see if this was an ongoing problem with your specific printer model. I would then have emailed the crap out of them and let them know that they owe me a new printer.
Second, I would go to the Officemax website and scroll to the bottom to the Customer Service website. I would let them know that the associates are promising the world just to sell MaxAssurance warranties, and that regardless this is the problem you're having and you want it fixed. Heck, each store also has the email and phone of reps for their printers and could have made an effort to help you that way, too.
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