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Horrible customer service
Posted by
I wanted to complain about the horrible customer service I received at the Tyson's corner Gap store on 08/22/09.This is in regard to the promotion gap is having at the stores "buy one shirt get the second for free". I bought of pair of similar shirts for 30$ each and my wife bought two similar Sweaters for 20$ each. Thinking with the "buy one shirt get the second for free" promotion it would cost both of us 50$ (30$+20$). But at the checkout the salesman Josh mentioned that he would waive only the two lowest prices of the 4 items we were purchasing (30+30+20+20=100$ -20$-20$=60$).I found this part of sales from gap very deceiving as they have been advertising buy one get one free and by waiving two lowest prices I was losing 10$. So I kindly told him to split the bill into two. One for my wife (20+20=40$-20$ promotion=20$ bill) which she would pay separately with her credit card and I would pay my 30+30=60$ - 30$ promotion=30$ bill for me. That I would pay with my own personal credit card.
But the salesman Josh started misbehaving with me and refused to let me buy the shirts. He in fact took the shirts from me and kept it with him. I told him I want to buy those shirts. But he said I am defrauding the company. I told him how am I defrauding the company? when I can buy these same shirts after 2 hours or come tomorrow to the same GAP and buy the same shirts separately to get a discount. But the salesman Josh was not bothered and was acting as if he owns the GAP store. I asked him for the store manager. he's telling me that I stand outside till the sales manager comes. I told him what nonsense and customer service is this? you stop me from buying clothes?I met the store manager John and explained him the problem. But he didn't intervened at the time of commotion. I asked for Josh's full name, which I believe finally got Josh scared that I am going to complain against him and he finally proceeded with the sale. As we were about to leave the gap store, the store manager John stopped us and asked us about the problem. I explained him the math and logic. Which he agreed was right. He mentioned that Josh had been manager in his previous job and needs to be disciplined. But I fail to understand when Josh was misbehaving with me so badly in front of all the shoppers Why didn't he intervened?Josh made me feel embarrasssed like I have committed some sort of crime.
I and my wife have been a loyal gap customer for years. I in fact have been Gap stock shareholder for last 5 years. I have never been humiliated like this in my life. I am sorry to say but I think GAP has failed miserably in providing customer service and have earned a lot of bad publicity from such stupid/senseless incidents created by their employees. I sincerely suggest GAP should provide some form of customer feed back at their stores and make their employees more accountable.
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Anonymous on 08/22/2009:
Josh probably figured he was about to lose a nickels worth of commission. Pretty poor customer service on that transaction.
Anonymous on 08/22/2009:
It wasn't misleading advertising. The promotion is buy one, get one free* - the lowest price item is free. The Gap is actually pretty good about not hiding the lowest price condition in the small print; it is very clearly stated on their signs. No excuse for bad customer service though and the salesperson was definitely out of line.
Anonymous on 08/22/2009:
personally I would still report this incident to corporate. If they cannot understand how to ring up a sale when its a promotion or if they are just being boneheads, corporate needs to know.
As for the manager, John... I can understand why he would not discipline Josh out in the open but at the very least he should have pulled him off of the transaction and taken over.
Anonymous on 08/22/2009:
Financiallyfit, They were buying one $30 shirt.. they are entitled to another $30 shirt for free. They also bought a $20 shirt... which entitles them to a $20 shirt for free. They were not asking to purchase the two $20 shirts and then get the two $30 shirts for free, right? If that's not the case if I run into one of these BOGO offers, there will be a lot of separate transactions happening!
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Gap- The Worst I've Ever Been Treated
Posted by
HOUSTON, TEXAS -- So today I go into GAP and their manager or assistant manager (I think it was assistant, but I'm not certain) tells me that gap is having their âbuy one shirt get the second for freeâ as long as its the same price or lower. I find two shirts but one is a size smaller so I ask one of the sales representative to get me another size (A young Asian female cashier checked on the computer and it said they had 7 in the back)
So she sends a young man back to the storage room to get it for me and the man comes back out and says "The shirts are in a box at the bottom and there are too many boxes on top of it for me to get to the shirts". I told him âOK, I can understand that and see how that might be a problemâ. The young cashier (young Asian female, early 20's-mid 20's)who had the young man look for the shirt for me saw what had happened so I grabbed a polo which was 10$ more and asked her since ya'll won't get me the shirt I want could I substitute the polo and be charged for the cheaper of the two, and the young cashier said yeah I can do that.
So I go to the fitting room to try the polo on to make sure it fits then I head to the checkout line. There were two cashiers which were the young Asian female and another lady, the other lady ended up checking me out. I tell her what had happened and what the young cashier had told me so the manager (or assistant manager, like I said Iâm not sure what her title is) swings by to see whatâs going on. I then proceed to tell her what the young cashier told me and the young cashier LIES and says âNo, I didnât say thatâ. I honestly couldnât believe that she was lying right in front of me. I have a good feeling the reason she was lying was so she wouldnât look bad in front of her superiors and that she wasnât allowed to charge me for the cheaper of the two shirts in the first place. Then the manager/asst. manager proceeds to scold me like a child in front of a line of people about how she already told me how the âbuy one get one freeâ works and how just because the computer says they have 7 shirts in the back doesnât really mean they do. On top of that she says âif you went in the back to see how many boxes we have you would understandâ.
I have honestly never been treated like this before in ANY clothing store, or let alone any store. This is by far the worst shopping experience Iâve had and feel that the young cashier should be fired for lying and the manager/asst. manager should be fired for how she handled the situation.
*This happen at the GAP in the galleria mall in Houston, Texas 77056 on 8/20/2009 around 12pm-12:30pm
⢠The lying cashier âYoung Asian female around early 20âs-mid 20âs (could possibly be younger than 20)
⢠Manager/Assistant manager (not sure what her position is) Older Caucasian woman maybe late 30âs-early40âs who had glasses/blond hair and seems a little strange.
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skelly39 on 08/20/2009:
You sound like a pompous jerk. I wouldn't move a box one inch for you with that attitude. Oh, and what's the deal with pointing out what nationality everyone is? Who cares? Doesn't make you right.
Anonymous on 08/20/2009:
You tried to pull a fast one even though you knew the terms and conditions. Your fault!
Anonymous on 08/20/2009:
OK, now seriously... if you were the guy, would you come back out and give a story about there being too many boxes on top, or would you just say there aren't any? The post lost me then and there.
Anonymous on 08/20/2009:
You sound like a jerk dude.
BokiBean on 08/20/2009:
OK, let me be the horse's ass again and say that this guy had every right to complain if the store acted like his complaint says.
1) They wouldn't get the shirt out of stock 2) They promised him another shirt at the same deal 3) They embarrassed him at the counter 4) The clerk denied she ever offered him the sale
WHY would he ever go up there and say that's the way it happened if it didn't?
Anonymous on 08/20/2009:
We agree with Wally wholeheartedly!
Signed, The lying cashier âYoung Asian female around early 20âs-mid 20âs (could possibly be younger than 20)
⢠Manager/Assistant manager (not sure what her position is) Older Caucasian woman maybe late 30âs-early40âs who had glasses/blond hair and seems a little strange.
I thought that we were all supposed to be color blind in the age of OBAMA?!!!
BokiBean on 08/20/2009:
zz, a lot of time don't you think these posters are just trying to get across "who" actually waited on them, since they didn't get names?
I don't take offense at race/creed/religion being brought up to describe someone.
I mean, why is it OK to say "hot Asian chick" or "well-hung black dude" but its not OK to say "Asian chick who waited on me and fouled everything up"?
I ask you, cause you Da Man.
And skelly, I mean absolutely nothing about your post. Its easy to see what you mean. I'm just asking zz cause he'll set me straight.
saj80 on 08/20/2009:
So, dude, when are you going to stop starting your statements with "so"?
Anonymous on 08/20/2009:
The clerk painted herself into a corner by hooking the guy up with a more expensive shirt and lied to MGMT to save her job.
On the other hand instead of the said customer going to MGMT as soon as the guy said that he couldn't get to the shirts, he tries get on over on the clerk. If you don't play by the rules someone is going to get burned!
The Gap isn't a Flea Market.
Sux, huh? (BAE)
Anonymous on 08/20/2009:
Boki, on the review side I do nothing of the sort and furthermore, I don't think that it is necessary to label a person unless you are giving a POLICE STATEMENT. It makes no difference what they are here.
I don't take offense BUT I deem it unnecessary and will continue to point it out. This is MY 3 CENTS as well as it is for the thought police of this site.
*gets a standing "O"*
BokiBean on 08/20/2009:
Yeah but I think a lot of posters DO think it matters who they are talking about. Some of them are forwarding their complaints to the company website...maybe they didn't get a name, and think they need to describe who they dealt with.
I wasn't accusing you, hon..I was askin. I always describe people by their particulars. I'm asking you...is it racist?
BokiBean on 08/20/2009:
OK..let me start over. If I go buy a ring today and I deal with a nice young hasidic jewish guy..I'm going to say, "I bought this great ring from a jewish guy with those funky curls hanging down".
Spank me.
Anonymous on 08/20/2009:
No it's not racist.
Af far as the forwarding to corporate, that makes a lot of sense when you don't have names. I have called businesses with only a description so I will give you that but that's ALL!!!!!!!!
BokiBean on 08/20/2009:
Well I'm just a stupid white girl sitting at home on a computer..I had to hear it from you. =)
jktshff1 on 08/20/2009:
Boki, I'll spank ya till it feels good! LOL
Anonymous on 08/20/2009:
*hands JKT her cat-o-nine tails*
BokiBean on 08/20/2009:
Hahaha! Promises, promises... ;)
goduke on 08/20/2009:
Remember the Gap Girls skits from SNL?
moneybags on 08/20/2009:
So, Did you buy anything or did you tell them to "Keep all of it!" Money talks, disgruntled customer walks!
PepperElf on 08/20/2009:
you should have asked for a raincheck then for when they had the shirt available
Anonymous on 08/20/2009:
I loves me some gap!
Angrygapcustomer on 08/21/2009:
Skelly, what exactly makes me a "pompous jerk"? I didn't get an attitude until the cashier flat out lied in front of her manager and me about what she had told me. If that wouldn't cause you to be bothered then you seem like a person who might get walked on a lot. Also, I pointed out their race and descriptions so that the people of Houston who shop at the GAP in the galleria can identify who they are and steer clear of them so they don't have to go through a possible similar situation. For those of you who are complaining about me using what ethnicity they are please don't be that person who tries to play the race game.
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Racist Behavior
Posted by
SEATTLE, WASHINGTON -- I walked into the Gap in Seattle on March 6, 2008, at 4:15 p.m. I asked the sales representative behind the counter for service after she was finished with another customer, I asked if they had any leggings she said she would have to find out. After she was finished with the one customer she totally ignored me, so I went to the next sales representative and I explained to her calmly what had just happened and really there wasn't a difference from that sales representative in the lingerie department, I found a dress and a pair of shoes that I went on ahead and paid for, I gave her my credit card in her hand and when she was through she through my credit card on the counter and would not give it back to me in my hand. I told her was very dissatisfied with her and the other lady's service and her statement to me was she tried to do everything to could to help me. It made me even more angrier and didn't yell or anything, but I asked her for the manager and she would not get the manager for me. I did let her know that I will be calling corporate office. It didn't matter what race that I am, but she didn't seem to care, what kind of service is that. I will have her to know I am a secret shopper "busted". She just made the Gap and Banana Republic look really, really, bad. They have a tendency of treating black people with such disgusting service and they make up most of the consumer sales. I have never seen such hatred towards black people before. This really saddens me to know that racism is still well and alive!!!!!
Black people STOP PUTTING YOUR MONEY INTO STORES THAT DON'T WANT YOU IN THERE. THEY SHOW YOU BY THEIR ATTITUDES!!!!! LOOK AT THE MENS BANANA REPUBLIC THEY TREAT BLACK MEN SO TERRIBLE, AND THE BLACK MEN THAT CAN'T FIND THAT ITEM ANYWHERE ELSE WILL GO AHEAD AND BUY THE ITEM. DON'T DO THAT, STOP IT!! STOP PUTTING YOUR HARD EARNED MONEY IN PLACES THAT WILL NOT TREAT YOU AS HUMAN BEINGS!!!!!!!!!
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Starlord on 03/07/2008:
So you are a secret shopper, eh? Well, nice to meet you, I am the queen of Spain. I was a secret shopper for a restaurant chain back home, and if there was a problem it went into a report to the company, not published on the internet, if we had had the net then. If you are a secret shopper, that information belongs to the company, who pays your salary. I saw nothing in your post that was evidence of racist attitude or behavior. If I were your boss, you would not be a secret shopper for me anymore, or for anyone else, if I had anything to say about it. You have made confidential information public. That is a betrayal of trust the company put in you.
Anonymous on 03/07/2008:
ROFLMAO, if you are a secret shopper do you get the decoder ring???
Anonymous on 03/07/2008:
I thinks she must be off her medication.
She seems to have difficulty picking up her credit card from counters.
madconsumer on 03/07/2008:
all this because the sales person would not place your credit card in your hand? and this was race related?
after a re-read, I think it was you, the poster who is racist.
as a secret shopper myself, if you dare tell your story, you will lose your shoppers advantage. secret shoppers are to go shopping and be 'non confrontal', and just give facts. you broke the rules, and I do hope you are dismissed as a secret shopper, as you give the rest of us bad names.
jktshff1 on 03/07/2008:
Eileen finally lost her phone!
yoke on 03/07/2008:
First of all you were rude from the beginning. She was with another customer when you started asking her questions. You shouild have waited and when she was done with the customer ask her the questions needed.
How was this race related?
spiderman2 on 03/07/2008:
I'm a secret shopper too, I don't tell my husband when I shop! I hve plenty of customers who put their credit card on the counter instead of handing it to me. I don't think that this is a racist action, I just think it is poor manners and we all know poor manners are not limited to one race.
Hugh_Jorgen on 03/07/2008:
From the only posts Tomiko has ever made here it is quite apparent that this person is someone that sees racism everywhere they look, whether it exists or not.
jktshff1 on 03/07/2008:
Racism exists in all colors.
Principissa on 03/07/2008:
The girl was racist because she didn't drop everything she was doing to go out of her way to help you and the other girl is racist because she wouldn't put your credit card in your hand. This isn't racism. Where they screaming racial epithets and telling you that they won't serve you because you are black? NO. You went up to someone who was busy helping someone else and instead of waiting your turn you immediately ask that she stop what she's doing to help you. You were demanding and rude. You are not going to get stellar service when you walk up to someone like you're queen of the world and expect us little peons to bend over backwards to help you.
yoke on 03/07/2008:
There was racism, but not on the part of GAP. There was only one racist there that day.
DebtorBasher on 03/07/2008:
You feel that not placing your credit card in your hand is racism? LOL...many times, I've had cashiers lay my card on the counter and many times they were black...so, do I have a discrimmination suit that I can file against them...I've also had the same thing done to me by a Korean and Indian person...wow, I can make a lot of money from this!
Have you NEVER had a black cashier lay your credit card down on the counter? Yes? No?
If you're a secret shopper (which I'm doubting by your comments)...your responsibility is to report your experience to who gives you these assignments. You wrote this as if you were a customer of not only the location above, but also the Men's BR. My question is, how many times have you been assigned to this location
as a secret shopper? And if you shop there on your own, why would you do so, if by your experience as a secret shopper, knows how they treat their black customers? It has been my understanding that the stores themself are the ones that hire the secret shoppers, so they will have some feedback on how the customers are treated. For a secret shopper to go online and post "OPINIONS" like this, I am sure are against their rules, and to tell people to "boycott" their stores, that's just wrong. That's NOT for the secret shoppers to decide, it's to be reported in the proper way, the way you agreed when you signed up with them so they can correct any actions from the business' as needed.
Kind of makes you wonder (and this isn't directed at the poster, but just a comment in general) what happens if a racist person...black, white or whoever...becomes a secret shopper, and how valid are their claims against a business.
Principissa on 03/07/2008:
DB cashiers put my card or change on the counter all the time. I have 10 working fingers, I just pick it up, take my receipt, smile and tell them to have a nice day. I'm not going to make a global issue because they didn't hand my money to me. Now I know that they are all racist, and that's why they don't hand me my change. Whooda thunk it.
Anonymous on 03/07/2008:
Tomiko, when you confront a situation, try taking color out of the situation and take another route to resolution. Hopefully, you will be able to see that racism isn't always the problem. I truly believe that false claims of racism is what is keeping it alive today. You can actually make a difference in fighting racism by looking inside yourself.
Anonymous on 03/07/2008:
Based on the way your post here reads, couldn't it be possible that her reaction to you was because you are just a little bit obnoxious?
sarahnkrystal on 03/07/2008:
When I worked in retail, I tried really hard to hand people their cards and stuff in their hand, but some people (anyone I heard coughing or sneezing) got their change, card whatever put on the counter in front of them, and I would cover my hands in Purell as I told them to have a lovely day.
Anonymous on 03/07/2008:
This post is so ridiculous it's not even worth commenting on.
ps) "Black people" make up about 13% - 17% of sales, they do not make up most of the consumer sales.
lobo65 on 03/07/2008:
I am sorry, but your company called to say your race card has been declined. Is there any other form of entitlement you would like to use at this time?
MSCANTBEWRONG on 03/07/2008:
I don't see where the GAP was racist in the least. It sounds as if you went in there with a chip on your shoulder, didn't have your behind kissed and copped an attitude...sorry this one doesn't hold water!
Anonymous on 03/07/2008:
Tomiko IF the service was that bad then why did you make a purchase after all that? Knock that chip of your shoulder and get on with your life. Racism my eye!
bunnydoll on 03/07/2008:
maybe racisism is a way GOD weeds out those who really have not accepted his grace but sit in church just to occupy space while they secretly go about their closet sins,and it's not just a black&white issue,know what I mean? get it out of your system if you have any plans to be in heaven one day.wonder how long you would remain a secret shopper if the company who hired you really knew you?
GothicSmurf on 03/07/2008:
Lobo- LMAO
Anonymous on 03/07/2008:
When I worked in retail, I would not hand the credit card back to the customer until after I compared their signature to the the signature on the back of the card.
A McCommon on 04/02/2008:
As an African-American who shops regularly at Banana Republic (my favorite clothing store), I do have to say it depends on the store. I live in Atlanta, and the Atlantic Station store is racist. The Vinings Jubilee store, however, has the best customer service of ANY clothing store (Banana Republic or otherwise) I have frequented. The Perimeter location has pretty good customer service, but not anything that really stands out.
So I don't think it's a company-wide issue.
okimot on 04/14/2008:
If you shop at any store that under pays it's workers and over charges it's patrons then unfortunately you become sometimes correct the problem. Did the Seattle Lady make a purchase from the little Gap Pig that waited on her? Our power exists in our ability to make decisions that we can live with. If you want things to change, stop buying into the present or the past and save for the future. The idiot cashier at the Gap or any Gap for that matter is not racist. They are just selfish and inconsiderate to anything but their piggy goals. Don't get excited...just cut them off. Sell your stock holdings. Pull away from any relationship with these companies. Open your own store. Tell your story. And Don't let anybody tread on you ever! Power to the People!
okimot on 04/14/2008:
If you shop at any store that under pays it's workers and over charges it's patrons then unfortunately you become sometimes correct the problem. Did the Seattle Lady make a purchase from the little Gap Pig that waited on her? Our power exists in our ability to make decisions that we can live with. If you want things to change, stop buying into the present or the past and save for the future. The idiot cashier at the Gap or any Gap for that matter is not racist. They are just selfish and inconsiderate to anything but their piggy goals. Don't get excited...just cut them off. Sell your stock holdings. Pull away from any relationship with these companies. Open your own store. Tell your story. And Don't let anybody tread on you ever! Power to the People! I yam a 'Tomiko' also. Racisim for me is an assumption of Judo ability...want to trade?
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Excessive donation Requests
Posted by
P.O. BOX 487 -- Once again for the 4th time since Jan. 2012,I have been sent another envelope for another donation. I sent $20 in Jan. Since am a *** 100% disabled Viet Nam vet.*** Unfortunately, that's all I can afford with my limited income. The second last request was upped to a min. of $50. Today it's %75. ***Enough already!
That's why I pay my taxes. Under other circumstances, I woul not donate to anyone who requests a min. amount. From now on, they get ***nothing from me! ***
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Anonymous on 09/05/2012:
Since you pay taxes, you should know all donations are tax deductible. They are also voluntary
DELL Hell on 09/05/2012:
The bad news is they probably collect for a number of charities and have shared your contact info with them. Even worse, then will sell your info many times over for additional income to other charities.
madconsumer on 09/05/2012:
I found this very helpful, and voted as such!
I give a few hundred dollars to my local firefighter association, and their receipts state, "this donation is NOT tax deductible". some agencies are not 501c(3), therefore the donations are not deductible. only 501c(3) donations are deductible.
unhappy999 on 09/05/2012:
I get letters asking for donations, I just throw them in the trash. That's usually what happens, if you donate once, they think you are going to keep doing it.
onlooker on 09/06/2012:
It is most probably an automated mailing program. And an automated 'donation' letter. The Fire Service may not even be controlling the work.
Costs for processing a $20 dollar donation are the same as for processing a $70 donation. $70 is better as a donation.
You can not afford it, you shared what you could, and by paying your taxes you already support the service.
Throw the envelopes away, if you want to make a donation do it at your time, at your amount.
melissa253 on 09/06/2012:
I don't understand this complaint. Donations are voluntary. If you don't want to donate, throw the envelopes away.
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Return Policy in the Form of Payment SUCKS
Posted by
AURORA, ILLINOIS -- Quite disappointed!!
I first want to start off by saying I am ("was" now) a 30 year loyal customer. More and more I am disappointed by GAP in the ways they cheapen out the brand.
I live in the Aurora, IL and frequently shop at the Gap Outlet for kids, today I was attempting to return some merchandise that purchased last week, payment was made by check via your ACH method. Funds were withdrawn out of checking account within 1 day. Little did I know that GAP return policy NO LONGER return CASH for checks written - How crazy is that! My question is how do the GAP get immediate access to their funds and I have to wait 5 - 7 days before I get my check in mail.
Collecting interest on all of shoppers by making them wait for their funds - seems like a class action suit waiting to happen.
If I want to be treated as an assumed defrauder, there are plenty of rock-bottom discount stores where I can shop and be treated that way.
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BigAl on 05/09/2012:
I see no problem with this policy. You paid by check which in fact is a form of credit. The money they lose on taking back returned merchandise greatly outweighs a few days of so called interest.
Ben There on 05/09/2012:
Have you considered using a debit card for retail purchases? The money comes out the same account as your checking, and refunds tend to be faster.
I am surprised the Gap even takes checks anymore.
SteveWiginowski on 05/09/2012:
Companies often don't know that a check didn't clear until several days after it has been cashed. While the funds may shown (on their side) that they are in their account the next day, the funds may be removed from their account a few days later if the check doesn't clear.
For the company I work for, I've seen checks that we deposit on a Monday get returned back over a week later. I think it's a good policy by GAP to protect themselves.
No money here! on 05/09/2012:
I think it might depend on how much the refund is. If they don't have that very much cash in the drawer or in the office, they need to send a check. So places limit the ready cash for fear of robbery. Where I worked we were known for not having ready cash, it would be useless to rob us.
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Consumer Service and Lack of Product
Posted by
MACON, GEORGIA -- The gap store in Macon, GA (new mall) is terrible. We had high hopes for the new store when it moved from the old mall, but it's the same crap. The lack of merchandise is unbelievable and the store is run poorly. Yes folks they brought the old manager with them that is very rude and racist. If you have ever been in the store everyone knows who I'm speaking of because she has been there for years. My wife and I call her Ms. Attitude.
I love the gap but me and several others refuse to go there for the things I mentioned above. I wish Corp would do something with that store or a least come ask the local people who will tell them the truth.
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Anonymous on 05/07/2012:
How is "Ms. Attitude" a racist?
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Bad gift certificate return policy
Posted by
I received a shirt for Christmas that was too small. Not being able to find any in the store that suited me, I tried to return the shirt with the gift receipt. I was told that I could not get a cash refund but could only get a merchandise refund. Not being a big shopper I have no desire to keep coming back to see if they have something I want. Hoping I do lose the certificate before that. Isn't that the whole purpose of a gift receipt I would have been given the same option if I returned the shirt with no receipt. Not that it will break them but I certainly won't be back. I hope that this is fair warning to anyone giving a gift. Don't expect that the gift receipt will be helpful to the receiver.
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Anonymous on 01/14/2012:
Most stores have the same return policies when it comes to gift receipts. Accept the store credit and sell it on Craigslist or eBay.
unhappy999 on 01/14/2012:
I think that is why stores are always asking you if you want a gift receipt as then they are not out anything if the person returns the item.
Venice09 on 01/14/2012:
I thought a gift receipt meant you could get a refund. I'm afraid gift receipts are losing their appeal.
olie on 01/14/2012:
Venice, the gift receipt means you get to spend the same amount at the store/chain the original gift came from. It does not mean that the recipient gets the cold, hard cash.
But OP isn't the person who spent money. The gift giver is.
If the giver had wanted to give cash, he/she would have.
OP: Gap as terrific basic T-shirts, long and short sleeved. They are a basis for my wardrobe. Gap's socks are great. I'll bet you can use the merchandise refund online.
Hey--go buy a bunch of clearance socks, mittens, winter hats, little kid stuff and donate to a homeless shelter. You get that pesky merchandise receipt out of your hair, and someone in need gets a necessity. Win/win.
trmn8r on 01/14/2012:
It is very common to issue a store credit when an item is returned with a gift receipt.
Regarding your scenario of someone returning a shirt with no receipt, gift or otherwise, most stores today won't give diddily. Think about why - what if the goods were stolen?
yoke on 01/14/2012:
I have found that even with a gift receipt you get store credit. It is not up to the stores to give you cash if that is not what the gift giver wanted to give.
momsey on 01/15/2012:
Someone gave you a Gap shirt as a gift. He or she didn't give you cash to spend as you pleased. They were nice enough to include the gift receipt in case it wasn't your size or quite your style. You're not out anything. This is a good thing to know, but I don't think it should affect things. I don't believe someone should get cash for returning a gift.
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Return policy
Posted by
SAN FRANCISCO, CALIFORNIA -- I purchased 2 cotton t-shirts 1 1/2 months ago for my niece's birthday gift. I gave them to her last week and they didn't fit. I went to my local Gap store to return/exchange them. I was told it was passed 30 days and I could not return them-not even for a store credit or exchange. When the 'manager' decided he would let me exchange them, he was going to give me $5 less per shirt (the amount they are priced at NOW) even though I presented him with my receipt showing that I had paid full price and not used any discounts, etc. This is unfair and unreasonable. The policy to not give even a store credit when the merchandise has tags and is unworn is wrong!
I used to shop at Gap frequently, however, I will not shop here any longer (or at Banana Republic, Old Navy, Piper Lime, Athleta). I am curious if The Gap employees are still handing cash over to the thieves that I have seen steal an entire table of merchandise and then have their friend walk back into the store to return the items. I have seen this happen many times, especially in the Stonestown (San Francisco) store.
The receipt says (in very fine print) the exchange policy is 30 days for Gap and 60 days for Baby Gap. What is the difference, really??? If you work hard for your money you may not want to be stuck with merchandise that you don't want. SHOP at stores with customer friendly return policies (Nordstrom). Ask before you purchase items!!
I hope The Gap sees a further drop in sales because of their lack of customer service.
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FlShopper on 09/23/2010:
I can understand your not liking their return policy, but I don't see where you got bad customer service. They were going to make an exception to their own policy for you; and adjusting for a sale price for something that's past the date of return is pretty standard.
shootingstar1284 on 09/23/2010:
Unfortunately, a lot of stores have a 30 day return policy. Once it's past the 30 days, you can get store credit for the current price. I believe it is in the fine print. My Old Navy receipts say pretty much the same thing. Baby Gap may give you a longer return period because a lot of their clothing is going to a newborn, so they may allow for the fact that the baby may not be born yet. Just a thought.
You're absolutely correct though, since your money is hard earned, shop at the stores that you feel provide better customer service.
Ben There on 09/23/2010:
The chances of GAP being able to re-sell something from the Summer season at full price at this point is very slim. Fall colors and products are out.
raven2010 on 09/23/2010:
You were offered an exception and I think that's great.
If you have a Kohls in your area, try shopping there. Their return policy will allow you to take it back ALWAYS.
Skye on 09/23/2010:
30 days is 30 days, but the manager was going to offer you a refund, minus the five dollars per shirt, due to what the pricing is now. Seems like the manager was making an exception to the policy just for you. Sounds like good customer service to me. He/she also could have just said no, absolutely not. The manager does not make the rules, corporate office does. It's always good to know return policies wherever you shop, especially when it's for a gift, and you won't be giving the gift right away.
Good infora
Skye on 09/23/2010:
Great information Raven. I love Kohls, and not just because they have such a great return policy.
clutzycook on 09/23/2010:
I wonder if had you gotten a gift receipt and used that if the 30 days would have stood. The only reason I ask is because my daughter got a dress for her birthday last month that wasn't right for the season and would be too small before the right season came around. It came with a gift receipt (from Von Maur) that didn't outline their return policy (other than to say that you needed a receipt to return). I ended up returning it a little more than 30 days after it was purchased and I had no trouble doing so.
SteveWiginowski on 09/23/2010:
What the manager did was very reasonable, I think. You say that you went to return/exchange it. The manager giving you your money back, less 5 dollars (which is the new price of the t-shirts) is essentially an exchange, which you wanted in the first place.
Ytropious on 09/23/2010:
30 days is 30 days is 30 days. At least he was willing to work with you on it, not a lot of places will. I don't see how saying no to you or working with you on it was rude. Not getting your way doesn't mean he was rude to you. I had a customer recently ring up a few items with me, then confirmed that that return policy was 90 days. I told her yes, but the items she was buying were only 45 days. She seemed confused and thought we changed the policy but I told her nope, electronics and DVDs are always 45. She decided to cancel the transaction and buy the items at a later date because she was giving them as a gift in November, and 45 days would not be enough. In short, confirm the return policy FIRST, then choose when to buy the items. Don't buy too far ahead.
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Gap's new return policy
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ATLANTA, GEORGIA -- Gap has recently revised their return policy. I purchased some shirts in different colors for my 9 year old daughter September 6th. It finally got cold enough to wear them and they were too big. We went to the store today to return them. Their new return policy, if you buy something from Gap Kids is 30 days period. If you are 1 day over 30 days you cannot return it, even with a receipt except for the current price. I paid $16.50 for the shirts and they are now marked down to $4.50. Even though I have the receipt showing what I paid, because it is over 30 days I can only get the sale price. I can't even get a merchandise exchange. This gives you virtually NO TIME to return or exchange items if it doesn't fit. We went today because she was out of school, and she would be with me to try on clothes. I am very upset and will not purchase anything from a Gap store again. Oh, and if you buy in the baby gap section you get 60 days instead of 30 days!!! Like that makes any sense. I am furious and will NOT be shopping at any Gap storage again.
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Anonymous on 10/12/2009:
A 30 day policy makes it pretty clear to me that if you are 1 day over 30 you cannot return the merchandise. Seems pretty straightforward. I'm sure it was on your receipt that you didn't look at.
karleebarlee on 10/12/2009:
it gives you plenty of time to return things ... it gives you 30 days. how much time do you need?
SteveWiginowski on 10/12/2009:
Why didn't your child try on the shirts earlier? I understand that it wasn't cold enough to wear, but it shouldn't effect trying them on. It would certainly be nice if you could return the shirts and then get 3 for the price of the 1 that you are returning. Would you be satisfied if they allowed you to return your shirt for a smaller size only? That sounds to be the most fair way to resolve this.
andbran on 10/12/2009:
this is actually a policy where ever you go. so unless you can make your own clothes learn to accept it.
Anonymous on 10/12/2009:
there are a lot of valid complaints regarding poor customer service. then there are the invalid complaints where customers need to take accountability. how is a 30 day exchange period virtually no time?
perhaps clothing stores should start posting the following signs at the registers.
"if you are buying an item now that you will not be wearing within the next x [insert return policy here], be sure to try said item on in the event you find you need to exchange for a different size."
would that help? doubtful.
Anonymous on 10/12/2009:
Assuming that you bought the clothes one ar maybe two sizes too big the chances are that little Suzy will have grown into them by the first of the year. Chill.
spiderman2 on 10/12/2009:
I think their policy is fair. 30 days is adequate time to buy something and find out if it fits. Its not like you are forbidden to try a long sleeve shirt on until the thermometer hits a certain temperature.
Nohandle on 10/12/2009:
I think it's very difficult to anticipate a growing child's size several months out for any indidividual wanting to purchase in advance but at least those shirts weren't too small. Your daughter can't wear them now but she probably can in November, December or January. That won't help you any now with her clothing needs, but I now don't know of any store that will let you exchange for the same product in a different size. It's come to this in almost every store... wait until you actually need the product and hope there is something left.
Anonymous on 10/12/2009:
"I purchased some shirts in different colors for my 9 year old daughter September 6th. It finally got cold enough to wear them and they were too big."
That's also why you have your child try on things BEFORE you buy them. The clothing may be in a size your child wears, but things don't always fit the same nor are sizes the exact same from store to store.
I'm sure you were just trying to be proactive and getting a great deal on shirts or whatever, but when it comes to clothing, it's better if your child or whatever try them first before purchasing.
As for the return policy, it was probably changed for a reason... a reason that most consumers can't fathom, but it's for a reason.
PepperElf on 10/12/2009:
And here's a couple more options to consider.
1) Donate the clothing to a charity and use it as a tax write off.
2) Put it in storage and wait until next year. Children do grow.
but yes... bkk is right... you normally have the child try the clothes on FIRST, then you buy.
Waiting until its cold for her to try them on is a bit... well it's a bit like waiting to do a term paper until the day before its due.
Anonymous on 10/12/2009:
Well, to look at it from a positive view....the shirts are too big, so your little one can grow into them.
Ytropious on 10/12/2009:
30 days is plenty time to find time to try some shirts on, why did you wait to day 31? Where is the threshold OP? Would you still need a return on day 37? A policy has limits, if it didn't there would be no point of having one.
Anonymous on 10/13/2009:
I beg to differ Tomah, the OP's premise may be flawed but their spelling and sentence structure was "spot on" in my opinion and they did provoke thought here for two days.
I give Carrie a great big (VH) in the spirit of being informative.
Principissa on 10/13/2009:
How do you figure 30 days is plenty of time? If these were a gift purchased in advance how would the person know if they fit or not? I buy my kids Christmas pj's and a few new shirts every year when I find them in October/November. If they're too big great, if they're too small (even though they are the correct size) I'm still in the time frame to at least do an even exchange for a larger size.
To the poster, if the shirts are too big you can save them for next year when she can wear them, so it's not a waste in the long run and it's actually saving you money by not having to get her bigger shirts next year! :)
Anonymous on 10/13/2009:
How is 30 days no time?
Anonymous on 10/13/2009:
Oh really, you are right on. No matter what a store puts their return policy, it still will be too short for somebody.
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What Happened To Customer Service!!!!
Posted by
SAN FRANSISCO, CALIFORNIA -- Gap earnings drop 8.3%...
Dear Gap executives!!!!! Wake up!
You are driving your customers away with poor quality clothing and poor customer service.
Return policy changes with no notification to customers...Shame on you Gap, Banana Republic and Old Navy. I went to return items purchased and shipped from a banana store and was told I was past the 30 day return policy cut off (what cut off) and despite the receipt could only get a credit for current value. Opened a gap credit card online today to purchase my 4 children's uniform clothes (now online only I was on the phone (documented) from 2pm until 9:45pm one giant mess up and disaster after another. No card number issued but card approved then had to drive to a gap store to get my card number got home to place the order and wouldn't give me my new card holder 20% discount called customer service they didn't have the promotional code told me there was nothing they could do about it. Spoke to customer service agent [snip] at 9pm she gave me invalid code and told me that's all she could do for me and then hung up on me. All of this is documented on my account.
Do you realize this is bad customer serice...Do you care?
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Anonymous on 07/29/2009:
I can see your frustration, Obrien, but they put their clothes on sale constantly. So, if they take your return after 30 days, then they would be paying you full price for something they now have to discount. That wouldn't make good business sense. Every shipment I receive from them has a receipt with the return policy right on it. You can always return the shipment to them right away in the mail too. Yes, it costs a few bucks (that they deduct from your return), but you would probably pay close to that in gas anyway.
As for the credit card, it is too bad that you weren't able to get the 20% discount. That should have definitely happened. If you write to their customer service department (or e-mail on their web-site) you may be able to get at least a credit for your next purchase or they may even credit your card. It's definitely worth a try.
PepperElf on 07/29/2009:
how do you document a phone call, unless you recorded it?
Anonymous on 07/29/2009:
Uh, by writing down the information; I.e., date you called, who you spoke to, etc. I do it all the time, especially for insurance issues. That way when you have to take it a step further, you have some info to back you up.
PepperElf on 07/29/2009:
ah.. was thinking it was like a certificate or something you can use in a court
Anonymous on 07/29/2009:
I doubt if she'll have to go to court, LOL. Info like this can be brought to small claims court though. Otherwise, you would say, "I spoke to someone on a date that I don't remember about an issue I don't recall." Not too convincing when making call backs either.
Anonymous on 12/20/2009:
I'm pretty sure customers are being driven away by the terrible economy, not "with poor quality clothing and poor customer service". The company is doing better than most, as they sell affordable stuff, but all businesses are suffering.
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January – February 2014
This event is CANCELLED due to inclement weather.
Please join us February 6 for the next First Thursday, celebrating the opening of Allison Schulnik / MATRIX 168.
Second Saturdays: Picturing Freedom: What does freedom look like? Explore images from The Amistad Center for Art & Culture's exhibition Emancipation! and find symbols of freedom. Design your own picture of freedom and pose with the American flag, then join in a jazz-inspired dance performance by EQuilibrium Dance Theatre! Free admission 10 am – 1 pm.
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We've partnered with the Hartford Public Library to screen 10 films from around the world on Sunday afternoons. All films will be introduced by a guest speaker and followed by a discussion. More information is available here.
Modest Reception: In this comedic drama, a mysterious pair from Tehran travel the mountainous countryside in their Lexus coupe to push big bags of money on the locals. This turns out to be not so easy, but fascinating to watch, as the cagey couple invent increasingly brazen stratagems to place cash in the hands of the wary, proud or indifferent. 2012. Iran. 100 min. Not Rated. Subtitles. Directed by Mani Haghighi.
An Evening with Author Deborah Solomon
5 pm Reception with wine for purchase, Loctite Lobby
6 pm Deborah Solomon in conversation with Robin Jaffee Frank, Krieble Curator of American Paintings and Sculpture, and Erin Monroe, Assistant Curator of American Paintings and Sculpture
A book signing with the author follows the talk. American Mirror: The Life and Art of Norman Rockwell will be available for purchase in the Museum Shop and during the event. This event is free and open to the public.
As the star illustrator of The Saturday Evening Post for nearly half a century, Norman Rockwell is celebrated for his wholesome depictions of family and community, but the man behind these images was a surprisingly complex figure. In her latest biography, renowned art critic Deborah Solomon draws on a wealth of unpublished letters and documents to explore the relationship between Rockwell's despairing personality and his genius for reflecting America's brightest hopes.
In American Mirror Solomon perceptively explores Rockwell and his art alongside the development of visual journalism as it evolved from illustration in the 1920s to photography in the 1930s to television in the 1950s. In this engaging biography, she offers vivid cameos of the many famous Americans whom Rockwell counted as friends, including President Dwight Eisenhower, the folk artist Grandma Moses, the rock musician Al Kooper, and the generation of now-forgotten painters who ushered in the Golden Age of illustration. American Mirror brilliantly explains why Rockwell deserves to be remembered as an American master.
"[A] well-paced, insightful biography of the iconic illustrator . . . Solomon reveals an enormously complicated man whose wholesome vision of America was not merely commercial kitsch, but art that sprung from an emotional life fraught with anxiety, depression, and self-doubt . . . [Solomon's] substantive narrative captures the abundant complexities of this unusual artist, and reclaims him as a master storyteller." —Publishers Weekly
"Deborah Solomon has created a biography as vivid and touching as a Rockwell interior. This is the definitive biography of an American master who came in through the back door." —Steve Martin, author of An Object of Beauty: A Novel
About Deborah Solomon: Deborah Solomon is the author of two previous biographies of American artists: Jackson Pollock: A Biography and Utopia Parkway: The Life and Work of Joseph Cornell. She has written about art and culture for many publications, and her weekly interview column, "Questions For," appeared in The New York Times Magazine from 2003 to 2011. Her art reviews currently appear on WNYC Radio, and she lives in New York City with her family.
Martin Luther King, Jr. Community Day: Time Capsule: What was the world like in 1964, when the Civil Rights Act was passed? What has changed (and what hasn't) in the 50 years since then? Join us for a free family-friendly celebration of Dr. Martin Luther King, Jr. and the legacy of the Civil Rights Movement. Explore art and history through interactive gallery tours, live music from the 1960s, hands-on art-making activities, a collaborative time capsule project and much more! 11 am & 2 pm: Don't miss the final performance of Freedom: In 3 Acts, an original production by Bated Breath Theatre Company.
Art-Making Activities: ALL DAY!
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Pop Art Candy Paintings
Use acrylic paints to create colorful, candy-inspired pop art paintings!
Mini Vinyl Hit Singles
Design a mini vinyl album cover while listening to 60s hits played by DJs from The Deft Collective.
Community Time Capsule
Contribute to a Time Capsule that will be stored in our archives. What do you want people to remember 50 years from now?
This Little Light of Mine
Create a "Little Light" votive candle holder in preparation for the Procession at 12:30 and 3:30 pm!
Still Life Drawing
Explore still life paintings from our collection and create a still life of your own with teaching artist Jennifer Lazaroff.
11 am & 2 pm: Freedom in 3 Acts by Bated Breath Theatre Company
Experience an original theater piece created by Bated Breath Theatre Company in partnership with The Amistad Center for Art & Culture. Enjoy free popcorn and hot chocolate!
12:30 & 3:30 pm: This Little Light of Mine Gospel Music Procession
Join Victoria Ackerman, cantor and music teacher, in a gospel sing-along and procession around the museum galleries. Don't forget your "Little Light"!
Docent-guided Tours:
10:30 & 11:30 am: Eyes on Art Family Tour
Experience art that captures people and moments in time in this docent-led tour for all ages.
1 & 2:30 pm: Time Capsule Tour
Explore how people, events and history are interpreted in art in this docent-led tour of the collection and the exhibition Emancipation!
Enjoy free on street parking all day! Additional parking is available on weekdays for $3 at Trumbull-on-the-Park Garage.
Presented in partnership with The Amistad Center for Art & Culture. Community Days are part of the Wadsworth's Community Engagement Initiative, generously supported by the Hartford Foundation for Public Giving. Program supplies are generously donated by S&S Worldwide. The Amistad Center's educational programs and materials are supported by Connecticut Light & Power and Yankee Gas.
Pre-Concert Talk: Picasso & Prokofiev: Join Oliver Tostmann, our new Susan Morse Hilles Curator of European Art, in Aetna Theater for an introduction to the art and life of Pablo Picasso. Free with Museum or Sunday Serenades admission.
SOLD OUT Sunday Serenades: Picasso and Prokofiev: Picasso and Prokofiev takes its inspiration from four paintings in our collection by Picasso, representing the artist's evolving artistic styles. This concert is presented in collaboration with the Hartford Symphony Orchestra and features Concertmaster Leonid Sigal. Tickets required. $30,$25 Members and HSO Subscribers; purchase tickets online or call (860) 244-2999.
Pre-Concert Talk: At 1 pm Curator of European Art Oliver Tostmann will give an introduction to Picasso's work in Aetna Theater. Free with admission.
Concert Program:
Erwin Schulhoff (1894-1942): Concertino for Flute, Viola and Double Bass (1917)
Manuel de Falla (1876-1946): Concerto for Harpsichord, Flute, Oboe, Clarinet, Violin and Cello, G71 (1926)
Igor Stravinsky (1882-1971): Pour Pablo Picasso for Clarinet (1917)
Sergei Prokofiev (1891-1953): Quintet for Oboe, Clarinet, Violin, Viola and Double Bass in G minor, Op. 39 (1924)
The Sunday Serenades Chamber Music Series is made possible, in part, by the Helen M. Saunders Charitable Foundation Music Endowment at the Wadsworth Atheneum.
Join us at 5pm for a gallery talk in the exhibition Weaving the Myth of Psyche with Linda Roth, Senior Curator and Charles C. and Eleanor Lamont Cunningham Curator of European Decorative Arts. Learn the story behind this rare installation of tapestries!
Stay at 6pm for a lecture, Conserving the Psyche Tapestries. The Psyche tapestry series currently on view in Weaving the Myth of Psyche was conserved in 1991 at the Textile Conservation Laboratory at the Cathedral Church of St. John the Divine in New York City. Marlene Eidelheit, Director of the Textile Laboratory, worked on the series 21 years ago and will describe the cleaning and conservation treatment carried out by the lab as well as the general workmanship involved in creating and conserving centuries-old tapestries. Free and open to the public. A reception with wine for purchase will take place before the lecture from 5 – 6pm.
Onstage with David Lang & Susan Talbott: Pulitzer Prize-winning music composer and Yale University Professor David Lang speaks with our Director and CEO Susan Talbott about his music and involvement in filmmaker Paolo Sorrentino's films, followed by a screening of The Great Beauty (La Grande Bellezza) – 2014 Golden Globe winner for best foreign film. Sorrentino describes the blend of music in the film, which includes Lang's work, as "best suited to the film because it's an inevitable mix of the sacred and profane that is Rome."
The Great Beauty (La Grande Bellezza): In this sumptuously gorgeous work, Jep Gambardella seduces his way through the lavish and extravagant nightlife of Rome for decades. But after his 65th birthday, he looks past his decadent ways, to reflect upon the exquisite, yet absurd beauty of his experiences in the city of Rome. 2013. Italy. 142 min. Not Rated (Adult Situations). Subtitles. Directed by Paolo Sorrentino. Starring Tony Servillo.
Admission: $9 Adult; $8 Seniors(62+) & Students; $7 Members. Purchase tickets online or call (860) 838-4100 Wednesday through Sunday, 10 am – 4:30 pm.
Doors open at 5:30 pm. Program begins at 6:30 pm.
Presented By Data-Mail, Inc. and The Mandell Family.
Gallery Talk: Beyond Boy Scouts: Norman Rockwell's Girls
Erin Monroe, Assistant Curator of American Paintings and Sculpture, will discuss Rockwell's depictions of girls and girlhood in relation to the Museum's 1953 painting, The Young Lady with the Shiner. Free with museum admission.
First Thursday: Allison Schulnik / MATRIX 168: Celebrate the opening of our latest MATRIX exhibition – Allison Schulnik / MATRIX 168!
- Music by Goodnight Blue Moon
- 6 pm: Listen to artist Allison Schulnik discuss her work.
- Get your fortune told by a palm or tarot card reader in the Café.
- Participate in a Stop-Motion Film Workshop led by students from the Ballard Institute and Museum of Puppetry in the Hartford Courant Room.
- 7 pm: Sneak peak of Full Force Dance Theatre's upcoming performance
- 8 pm: Watch short animated & claymation films including Wallace & Gromit.
Join us the first Thursday of every month for extended exhibition hours, live music, cocktails, food, art activities, a film and more!
*Gallery Talk: Behind the Seen: Have you ever wondered how art is installed and who actually handles our priceless objects? Go behind the "seen" with Cecil Adams, Head of Museum Design, and Steve Winot, Chief Preparator, and hear about the movement of art, from the most fragile ancient glass and 17th century tapestries to 3-ton contemporary outdoor sculpture. Ask them about other museum mysteries! Free with admission.
*This gallery talk was originally scheduled to take place on Friday, January 31, but has been rescheduled to Friday, February 7, 12 pm.
Second Saturdays: Living Art: Have you ever imagined the people in a work of art coming to life?
Create a character inspired by a work you see in our galleries and stay for the Connecticut premiere of animated film The Painting, a quest story that brings to life the characters who "live" in a painting hanging in an artist's studio.
Listen to children and young adult stories read by authors from the Connecticut Authors and Publishers Association throughout the morning.
1 pm: Screening of The Painting. Directed by Jean-Francois Laguionie. 76 minutes. Unrated.
About the Connecticut Authors and Publishers Association: The Connecticut Authors and Publishers Association (CAPA) is a non-profit organization that helps authors through education and promotion, while working to raise awareness about our local authors and encourage reading and writing in the community. It is a statewide organization with about 300 members, representing published authors, writers, local publishers and author services. CAPA's authors represent all genres, including books for children and young adults, as well as a wide variety of adult fiction and non-fiction. They have four chapters which meet in Avon, Shelton, Groton and Mansfield, with a fourth in the process of being formed in the Danbury/Waterbury area.
About Second Saturdays for Families: Explore art with your family, encourage creativity, and expand your imagination through conversation and discovery. Each program includes hands-on art projects, tours for families, live music, and engaging fun through film, theater and dance. Join us every month year-round!
Second Saturdays for Families are funded by Aetna. Additional support provided by the Hartford Foundation for Public Giving, the J. Walton Bissell Foundation, Inc., the Ensworth Charitable Foundation (Bank of America, Trustee), the George A. & Grace L. Long Foundation (Bank of America and Alan S. Parker, Co-Trustees). Program supplies are generously donated by S&S Worldwide.


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How do people use twitter?
Stay Social
How long do you spend on twitter? Don't feel so bad, there is evidence you're not alone. Lab42 asked 500 twitter users questions about how often they log on and how they decide who to follow and put all the information together in this nice graphic.
They found that most people joined twitter because of a recommendation of a friend, they log on to twitter several times per day and tend to follow brands in order to get discounts. Check out the other interesting tidbits they discovered in the graphic to your right.
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on orders over $75
Tetra Pond Submersible Low Voltage Triple Light Set
|The Tetra Triple Pond Light Set contains a light sensor that automatically turns on at dusk and shuts off at dawn. Use a Tetra Pond Triple Pond Light Set to create a charming pond or water garden feature for your front yard or backyard. 3 low-voltage 10-watt lights (with MRII bulbs) Transformer (12 volt with 120-watt power supply) 20 foot light cable The Tetra Triple Pond Light Set contains a light sensor that automatically turns on at dusk and shuts off at dawn. This Tetra Pond Triple Pond Light kit is easy to install and maintain. Also features: Red, yellow, and blue lenses included Approximate length of cable between each light is 20.5" inches 1 Year Warranty
MR 16 Replacement Halogen Lamp
|Danner's MR 16 Replacement Halogen Lamp. 20 Watt 12 Volt Average life 3000 hours Directions to install the 20 watt bulb & reflector: Unplug the power supply. Dry off the light housing. Unscrew the four phillips screws holding down the glass lens and plastic cover. Pull out the lamp reflector assembly. Disconnect the white ceramic wire connector from the back of reflector by pulling straight off. Connect the new reflector. Gently insert lamp reflector back into the plastic body, making sure the rim of the reflector is flush with the plastic body. Remove old "O" ring and inert new one supplied in this package. Clean the glass lens and reseat over "O" ring. Place plastic cover over glass and uniformly tighten the four screws. The plastic cover must be rightened until it meets the main housing body to be water tight.
Pondmaster 3 Submersible Halogen Pond Lights with Transformer
|The Supreme Pond 3 Light Set with Transformer is a great low voltage halogen light set for Ponds and walkways. This three unit configuration comes with a transformer, a 20' cord between the transformer and each light, and four interchangeable color discs. Low voltage halogen light set for ponds and walkways 20' cord connects transformer & each light Includes 4 interchangeable color discs Supreme's 3 Light Set also comes equipped with heat proof glass lens and waterproof seals for submersible usage.Adjustable light with approximately 20ft of power cord. High brilliance 20 watt halogen bulbs. Limited 1 year warranty.
Beckett Submersible Mini LED Light Set
|Beckett's Submersible Mini LED Light Set includes 1 transformer and 3 LED lights. This set is for use in or out of water, and is safe to use (12v) low voltage. For use in outdoor landscaping, in or out of water. Can be used for continuous operation. 3 Halogen LED lights and 1 transformer Use for outdoor landscaping and in or out of water 12' light cord Transformer (UL) In - 120V, Out- 12V, 5watts. 12' light cord length. The dimensions of the lights are 3" tall by 2" in diameter.
Pond Submersible Add On Lights - 10 watts
|Beckett's 10 Watt Replacement Garden Accent Light Set is a low voltage light which requires a transformer (10 watt not included). This is the perfect unique accent for ponds, fountains and gardens. Kit includes 3 lights Enhances your pond environment Does not include transformer/plug - must be purchased separately These lights may be placed on the ground throughout your garden, or submerged in your pond to enhance the flowing water and aquatic plants. Each light features a freely adjustable head for illuminating any direction. A transformer is an electrical device used to convert AC power at a certain voltage level to AC power at a different voltage, but at the same frequency. Dimensions: 3.75"L x 2.25" dia. Cord Length: 20', 24" cord between lights Power: 10 watts, 12 volts
Submersible Halogen Pond Light withTransformer
|Supreme's Pond #1 Light Set with Transformer is the perfect light set for your pond. These lights can be used as submersible lighting or above ground to light pathways. Includes 4 interchangeable colored lens discs High brilliance 20 watt halogen bulb Limited 1 year warranty
Laguna Submersible Power Glo Mini Pond Light Kit
|Laguna's Power Glo Mini Pond Light kit is perfect compact accent lighting for your pond (can be used in or out of your pond). Ideal lighting to help highlight that beautiful waterfall or water feature and comes with 3 colored lens covers! Includes: Three colored lens covers (red, blue and yellow) Three 10 Watt halogen bubls | Size: 2 1/8" x 2 3/4" Cord length between lights is 19". Cord length from lights to transformer is 19'. The Laguna Power Glo Mini Pond Light kit has a safe, 12 volt 30 watt transformer. It also automatically turns on and off.
PowerGlo Mini Replacement Bulbs - 3 Pack
|Hagen Laguna PowerGlo Mini replacement bulbs keep your PowerGlo Mini pond light shining brightly and help add a touch of magic to your backyard. Don't let your PowerGlo go dark for a minute! Replacement bulbs for Laguna PowerGlo Mini pond light 10 watt Halogen bulbs create brilliant light Easy installation


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Good Ideas Compost Wizard Standing Bin - Black Model:EZCB-BLK
Usually Ships in 3 - 4 Business Days (details)
Description & HighlightsBe the first to Write a Review
Good Ideas Compost Wizard Standing Bin
Manufactured by Good Ideas, the Compost Wizard Standing Bin - Black is an innovative bin composter featuring a reinforced, ribbed design that assists with the aeration process. Also, the aeration holes situated on the outside of this composter bin provides enhanced aeration, thereby helping with the speedy creation of rich compost. The aeration holes are small enough so as to prevent rodents, and other potentially harmful creatures from getting through.
The Compost Wizard Standing Bin - Black is a well-designed, space saving composter that churns out nutrient-rich garden composts. These bin composters come with a holding capacity of 12 cubic feet and feature two large snap-into place doors with easy-to-grip handles for easy access. In addition, these composter bins are made from sturdy, lightweight polyethylene material, making these garden composters strong and extra durable.
Compost Wizard Standing Bins - Black composters are exceptionally easy to use. One just needs to keep adding the compost material up to desired level or until the bin is full. Thereafter, one needs to aerate the compost material at regular intervals (few times a week) and leave the rest to the gravity. And lo! You will have fresh, nutrient-rich garden compost ready within a month.
This Compost Wizard standing bin comes in dark Black color; the darker shade further assisting in the overall compost generation through fast heat absorption. The overall design is unassuming yet attractive. Also, this unit ships in two interlocking pieces that are very simple to assemble (assembly takes less than 5 minutes!), allowing you the opportunity to start composting in quick time once you have received the Compost Wizard Standing Bin - Black composter.Key Features:
Specifications & Manuals


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Flush Bolt and Strike Collection Residential Flush Bolt
Smooth action and perfect spring tension are only a few of the quality features of Baldwin's 0626 residential flush bolt. Constructed from solid brass with a sharply defined edge and recess designed to be both aesthetically pleasing and functionally robust, the automatic holding spring provides tension for both retracted and projected positions, providing for seamless working action every time. Further, each strike comes in seventeen high quality Baldwin finishes, allowing you to match it flawlessly with your existing Baldwin hardware. Baldwin knows that the look and feel of your door hardware is important to you, and strives to provide a product you are proud to own and display.
- Solid Brass Construction
- Sharply Defined Edge and Recess
- Smooth Working Action with Automatic Spring
- Includes Installation Hardware
- Length: 6" (152mm)
- Width: 0.75" (19mm)
- Throw: 1" (25mm)
- Backset: 0.47" (12mm)
- Bolt Head Diameter: 0.5" (13mm)
- Strike: 1.75" x 0.875" (44mm x 22mm)
There are brand names, and then there is Baldwin. Constantly building and re-building upon a time tested legacy of superior design, craftsmanship, functionality and innovation, Baldwin Hardware has delivered modern luxury to discriminating homeowners, architects and designers since 1946. From being the first to forge solid brass door hardware to setting precedence for Lifetime Finishes, Baldwin has been and always will be synonymous with revolutionary technology and unsurpassed quality. Aspire to make your home much more than mere shelter, and relax in the assurance that function and elegance can finally flourish within the same line of fine products—Baldwin can show you how.
Additional Baldwin Links
- View Manufacturer Warranty
- Shop All Baldwin Products
- Shop All Baldwin Flush Bolt and Strike Collection Products
Our SKU: Baldwin 0626
This product is listed under the following manufacturer number(s):
- Baldwin 0626038*
Aged Brass
- Baldwin 0626151
Antique Nickel
- Baldwin 0626452
Distressed Antique Nickel
- Baldwin 0626402
Distressed Oil Rubbed Bronze
- Baldwin 0626412
Distressed Venetian Bronze
- Baldwin 0626034
Lacquered Vintage Brass
- Baldwin 0626003
Lifetime Polished Brass
- Baldwin 0626031
Non-Lacquered Brass
- Baldwin 0626102
Oil Rubbed Bronze
- Baldwin 0626030
Polished Brass
- Baldwin 0626260
Polished Chrome
- Baldwin 0626140
Polished Nickel
- Baldwin 0626190
Satin Black
- Baldwin 0626040
Satin Brass
- Baldwin 0626050
Satin Brass and Black
- Baldwin 0626060
Satin Brass and Brown
- Baldwin 0626264
Satin Chrome
- Baldwin 0626150
Satin Nickel
- Baldwin 0626112
Venetian Bronze
- Baldwin 0626033
Vintage Brass
*Denotes a finish or option that has been discontinued
Manufacturer Resources
Installation Resource Center
Whether you are installing the product yourself or hiring a professional, our installation Resource Center has everything you need to get your project done. Visit the Installation Resource Center to get started.


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Indian B Grade Actress Sapna Hot scene from Bedroom Movie
©2009 Latest Mms Scandals Clips | Disclaimer All the postings of mine in this whole BLOG is not my own collection. All are downloaded from internet posted by some one else. I am just saving some time of our blog users to avoid searching everywhere. Am not violating any copy rights law or not any illegal action am not supposed to do.If anything is against law please notify us on firstname.lastname@example.com so that they can be removed Theme developed by Dezzain Studio | converted to blogger by Blogger Accessories


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5/23 in Yankee History
2001: The Yankees defeat the Red Sox 7-3 as Derek Jeter gets 5 hits' including a double and a home run. David Cone (0-1) takes the loss' going 5 innings and giving up 3 runs. Andy Pettitte is the winner.
1979: The Yankees trade pitchers with the Cubs' sending Dick Tidrow to Chicago for Ray Burris. Tidrow will regain his form in the Windy City' while Burris will be just 1-3 in pinstripes before being banished to the Mets.
1964: At the Stadium, the Angels score 4 in the first' and the Yankees counter with 5 in the bottom of the inning off Bo Belinsky. That's all the scoring for the pinstripers as the Angels win 9-5. This is only the second game this season that the injury-plagued Yanks have started their regular outfield of Mickey Mantle' Roger Maris and Tom Tresh. Mantle will pull a muscle on the 26th' keeping him out of the lineup for 2 weeks.
Tom Tresh
1962: Yankee rookie Joe Pepitone becomes the 6th player in AL history to hit 2 homers in one inning. New York's 9-run 8th sinks Kansas City 13-7.
1957: At Ebbets Field' the Yanks top the Dodgers' 10-7' in the Mayor's Trophy game. Al Cicotte allows 2 hits in 6 innings' and smacks two himself. Mickey Mantle is 4-for-5.
1956: Former Yankee manager Buck Showalter is born. Happy 54th, Buck!
1954: At New York' Mickey Mantle's three run homer in the 3rd ties the game' but the Commerce Comet strikes out for the final out of the game' and Boston wins' 10-9.
1948: Joe DiMaggio hits 3 consecutive home runs in a 6-5 first-game Yankee win against the Indians. The first 2 home runs are off Bob Feller. Behind Don Black' the Indians take the nightcap' 5-1' to preserve their hold on first place.
1947: The Yankees beat Boston' 9-0' as Allie Reynolds fires his 2nd two-hit shutout over the Red Sox in a month. Harry Dorish is the loser.
1946: The Yankees deflate Virgil Trucks with homers in the 5th inning by DiMaggio and Nick Etten. Joe Gordon then greets reliever Hal White with the Yankees 3rd consecutive HR' and the Bombers roll over Detroit 12-6.
1936: Tony Lazzeri hits 3 homers' 2 in the nitecap' good for 4 RBI as the visiting Yankees pound the Athletics' 12-6 and 15-1. The crowd of 24'240' one of the largest in several seasons' pelt the field with cushions' bottles and other
articles' making play difficult. Bill Dickey' Ben Chapman' Red Rolfe' and Frank Crosetti also homer for NY.
1927: Despite back-to-back first inning home runs by Babe Ruth and Lou Gehrig off Sloppy Thurston' Murderers' Row goes down to the Senators 3-2.
1924: Former Yankee coach and front office man (as well as interim manager in 1982) Clyde King is born. Happy 86th, Clyde!
1920: After a week in bed with illness' Babe Ruth returns to belt a two run homer in the 6th off Carl Weilman to give the Yankees a 3-2 win over the visiting Browns. Baby Doll Jacobson's two run homer in the 4th is the only Browns scoring off Bob Shawkey.


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Goldman Sachs Ruling Can't Save Cosmetics Class Action
What do mortgage-backed securities have to do with antiwrinkle creams? Not a whole lot, the Second Circuit told a group of disappointed class action lawyers on Thursday.
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Shop Our Family of Brands
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What better way to start the party than with our amazing birthday cupcakes delivered? And what kid doesn't love a great selection of cupcakes? Here at Shari's Berries, we'll deliver yours straight to doorstep of your little birthday boy or girl in a choice of chocolate, vanilla bean or red velvet flavors. Yum! They're fresh, simple and guaranteed to bring a smile to any kid's face.
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And the selection certainly doesn't stop there, because we offer all kinds of special and original treats for kid's birthdays. For a candy lover, take a look at our unbeatable candy gift baskets filled with everyone's favorite mix of sweet delights, jellybeans, chocolates and more. Browse our large selection of Mrs. Fields® cookies to find the perfect batch of deliciousness. For a chocoholic, look no further than our truly out-of-this world chocolate birthday cards and postcards. And, for a mini movie fan, check out our great popcorn gift baskets. Looking for inspiration? You'll love our birthday gift ideas for kids including our fluffy and plush gift duos. That's right, alongside a host of our luscious sweet gifts, we also offer an array of soft and cuddly birthday teddy bears and cute stuffed birthday monkeys!
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Mali: Security Council authorizes support mission
Refugees from northern Mali in Bamako
© dpa / picture alliance
The United Nations Security Council has approved an African-led international support mission for Mali, adopting Resolution 2085 (2012) unanimously on 20 December. The resolution authorizes the mission to support the government in taking action against the rebels in the northern part of the country and in restoring national unity.
The mission (AFISMA) is authorized by the resolution for an initial period of one year. It is intended to support capacity-building for Mali's army and to help the country's government in bringing the areas in the north back under state control. The mission's tasks also include supporting Malian forces in the protection of civilians as well as creating a secure environment for the delivery of humanitarian aid. In mid-November, the members of the Economic Community of West African States (ECOWAS) decided to deploy a force of around 3300 troops and asked for the Security Council's approval.
Mali has been in a deep crisis since March 2012 when sections of the military under the leadership of Captain Amadou Sanogo launched a coup against the then President Amadou Toumani Touré. During the coup and the unrest that followed, Islamist groups managed to gain control of large parts of northern Mali. The international community fears that this area could become a haven for terrorists. After mediation efforts headed by ECOWAS, Dioncounda Traoré was appointed interim President on 12 April.
Getting the political process started
The Security Council also urged the transitional government of Mali to quickly initiate a political dialogue by preparing a road map that shows the way towards restoration of constitutional order and national unity. Presidential and legislative elections should be held as soon as possible.
The Security Council also reiterated its demand that Mali's army not interfere with the work of the transitional government. The political situation in Mali worsened dramatically on 10 December, when the previous head of government, Cheick Modibo Diarra, was arrested by soldiers. He then resigned. President Traoré then named Diango Cissoko head of government.
Foreign Minister Westerwelle and Interim President Dionkounda Traoré
© Free of charge provided copyright is acknowledged:Photothek / Th. Trutschel
On 11 December, Foreign Minister Westerwelle issued an urgent appeal to all political powers in Mali to launch a political process. But at the same time he made clear: "Our offers of assistance were made on the condition that the work to restore constitutional order in Mali is performed in a convincing manner." Westerwelle visited Mali on 1 November as part of his trip to the region and had talks with several political leaders in Bamako.
Widespread suffering
The humanitarian situation in Mali has been critical for months. According to the UN, an estimated five million people have been affected by the conflict in the north and more than 400,000 have fled the area. In addition to political instability, drought and food scarcity make the situation worse for the population.
external link, opens in new windowResolution 2085 (2012) on Mali of 20. December 2012
Last updated 21.12.2012


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Aptean helps businesses profit, innovate and grow where the work gets done – in the call center, on the floor of the factory, at the end of the assembly line. That's where Aptean's CRM, ERP and Supply Chain software applications enable nearly 5,000 customers to satisfy their customers, operate more efficiently and stay at the forefront of their industry. Aptean is where software works.
Read why Aptean Works
Aptean CEO Paul Ilse announces Aptean's new vision: "Where Software Works."
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Utilize technology to truly put your customer at the heart of business.