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Door Rusting Less Than 2 Years Old
Posted by
I have a model FTR1817LW Frigidaire fridge. We have this at our cottage and noticed this May that there is paint bubbling that would appear from rust under it. We went out to the cottage for July long weekend and now the paint is flaking off. To add to the problem I broke the door handle.
I phoned Electrolux who owns Frigidaire and they said I only have 1 year warranty and it is expired. I asked the woman who I could barely understand what kind of poor quality workmanship this thing is made with when it rusts from the inside out? She told me she could give me a number for a repair place, but I feel it's not worth it, as the repair would be to replace the door and is probably worth half the cost of the fridge.
I have read on this site and others about these fridges rusting and I am disappointed in Frigidaire's product and there customer service. I will never buy a Electrolux/Frigidaire product again.
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Posted by
PEABODY, MASSACHUSETTS -- Purchased this french door fridge in July 2011. November week before Thanksgiving was without a fridge for a week. Stock pile of food for the holidays gone. Called company spoke to a rude lady got no where with that.
Now February 2012 again service in my home 3 times in one week. Replaced circuit board, blower, another $2.00 part,3 days later NOT working again.
Lost all the food once again. So two weeks and still waiting. We are a family of 5 and it is the worst thing to go through. Customer service stinks...Lowe's is giving us a new one(not the same brand)cause Lowe's is standing behind us. A Big thank-you to Lowe's. Don't get me wrong it was a beautiful looking fridge but that's about it. I just want everyone to know that Frigidaire/Electrolux don't stand behind their products. Their motto is if it's repairable they will keep on fixing it no matter if it's new or not. Buyer Beware!!!!!
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Venice09 on 02/21/2012:
"Don't get me wrong it was a beautiful looking fridge but that's about it."
You're not alone. Lots of people go for looks instead of quality. At some point, appliances became part of the decor instead of being functioning machines. I think people are starting to realize that now and are looking for quality and reliability instead. The problem is, I don't know if that can be found anymore. Companies are counting on their merchandise having eye appeal instead of dependability.
It's great that Lowe's helped out and even gave you a different brand. That's excellent customer service, and I'll keep it in mind.
Chantal on 02/22/2012:
Well, you are not alone, our same fridge is 6 days old and Lowe's has replaced it twice already, this ones doesn't work either (keeps running) and Lowe's wants to bring a 3rd one but we said no thank you ! We'll get another brand. Hopefully one made in the USA and not MEXICO as this refrigerator !
CPolk on 02/28/2012:
Thank you for posting your experiences and concerns with your Electrolux refrigerator appliance. We do greatly apologize for your concerns and encounters. However much like any other manufacturer in the industry we only offer a repair warranty during the manufacturer's one year time frame. This is stated in your Owner's Use and Care Guide on the final pages. We are legally obligated to uphold our warranty, which has been accepted by all 50 states legislation(s), and will absolutely do so while you are in possession of the unit in your home. We do greatly apologize that we were not able to satisfy your experience and outlook on our French Door product. We use each interaction as a way to enhance our product quality and operation all around. We do appreciate your time and business.
Chris Polk
Electrolux Online Rep
hockey-player on 10/14/2013:
We purchased a new Electrolux, French door refrigerator in July. Since day 1, we've had one thing after another fail. Either it's the ice makers which overflow and can't be fixed (design flaw), electronics that intermittently fail causing the freezer to thaw or it's the bin tracks or other parts breaking, the purchase of Electrolux was a very expensive error in judgment on our part. We heard that Electrolux built quality products and went for it. Service has been out here to make repairs more times than I can count. This was a huge mistake on our part. No more Electrolux junk for us.
Linda Dewitt on 06/26/2014:
Living out of an ice chest in 95 degree heat while my new (less than 1yr. old ) Frigidaire refrigerator leaks water all over my floor. I have had repair people here several times now waiting on parts. The whole experience has been an exercise in futility and time wasted. why can I order something from the internet and get it in 3 days Yet, it takes weeks to get replacement parts for this refrig.
No one answers their 1 800 # or the 706-860-4110 and the website does not work. I purchased this because I remember frigidaire from my child hood as
long lasting and reliable product. Gee...I a have grown up to the sad truth. I am so un happy!
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The Glass Door of My 2-Year Old Oven Exploded
Posted on
AUGUSTA, GEORGIA -- This oven was new in July 2012. On August 31, 2014, we baked a pizza and then turned off the oven. A short time later, I heard a loud noise -- which was the center pane of glass exploding inside the oven door. The exterior and interior panes of glass were intact; but I don't understand how only the center panel could shatter like that. I didn't know it at the time, but tiny shards of glass were leaking out from the bottom of the door -- which I only realized after I had dug out a few glass shards from the bottom of my feet the next day.
When I contacted customer service and spoke to a "corporate manager," all she did was reiterate (like a parrot) that the oven was out of the one-year warranty period. When I pointed out to her that a quick check shows that this manufacturing defect has happened to Frigidaire ovens before, she repeated her script that the "item has not been recalled." Her lack of concern for the seriousness of exploding glass-- and the possibility of future victims-- was under whelming.
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CPolk on 09/10/2014:
Hello Friend,
On behalf of Frigidaire, please except our humble apologies on your recent frustrating experience.
Please allow us the opportunity to restore your confidence. We never wish such inconveniences upon our consumers and want to research your history with us. If you will, kindly contact us at SocialCare(at)Frigidaire.com with your full name in the subject line and all contact and product information in your email body. Also include the service company's name that is repairing your refrigerator so we may contact them to ensure we review all of your information.
Your concern will be reevaluated with our complete and full attention. We hear your voice and thank you for taking your time to share your important feedback, and again, our sincere apologies for your unsatisfactory experience.
Best regards,
Chris Polk
Outline Outreach Representative
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If You No Longer Stock the Item, Don't Bill Me for It!
Posted by
I ordered some replacement filters for the water dispenser in my refrigerator, and a wrench to go with them because the housing is impossible to get off by hand (and I didn't want to destroy it with a regular wrench). The shipping was fairly quick - within a week - and the ordering was OK, though there was absolutely zero information about which filter my 'fridge uses (some Google searching later, I found it). I got an email with the billing information, items, the usual stuff. But when I got my package, two things were missing: a paper statement of the transaction (usually standard in online orders), and the wrench! So I called customer service. After a couple of minutes trying to identify my order without a statement, and no order number in the email, the representative (who was lukewarm at best, but not rude) finally told me that they have not carried these wrenches in a good while. So I asked, why is it still on the website, and why was I charged for this item? No idea, of course. I'm not sure how much I will ever trust a company who charges for items they cannot give me. Now I'm waiting for a refund, which "will come in a couple days"... I'll be keeping an eye for it, even if it was "just" $3.99.
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BigAl on 04/27/2012:
Before you install your new filter take it to your local auto parts store. I am sure they will have a tool which will work.
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A Very Disappointing Manufacturer Lacking in Quality and Dependability
Posted by
FLORRISANT, MISSOURI -- I shan't be long. Probably I should just reserve my comment and contain it to myself, but a revelation couldn't be read or known. I have had a major and consistent problem with the oven in my residence. In December of 2012 the oven was installed and within month had to be repaired, as the result of a faulty thermostat. Several months later, the problem surfaces again. This time an additional part was connected to the oven (note this part was never with the oven initially). Long story shorten, the repairman has been to my residence four (4) times for the same problem. My first encounter with a Frigidaire representative telephonic enlighten me to the fact that the serviceman sent by the company from which the oven came wasn't an authorized repairman. Strange, I purchased the oven from a company (middle man) and not from Frigidaire. I incurred cost for the repair the third time. This last and fourth time brought the same problem. (note the problem, when you want to self clean the oven or attempt to bake or broil, the thermostat malfunctions). I learned of a 'service flash kit' being issued on this particular oven. So my questions were. Should this range be recalled or are faulty parts being manufactured? Giving into consideration, the company only guarantees the oven for one (1) year has caused me to really consider any additional purchases of products by the manufacturer. I initiated a second telephonic audience with a Frigidaire representative Some 'hopefulness' was generated from that audience. The representative was very apologetic. I had a thought, maybe she felt my concerns. Now parts were order and to be shipped and I would be made whole. The parts never materialized at my door, and at this writing still haven't. A contact with the oven's seller revealed a redirection to the manufacturer, as the parts come from them (note, the repair company also indicated this too). Now when contacted the manufacturer redirects to the repair company. Sounds like the run around. Now with authorization and control numbers, I learn of a backlog for my particular parts, further those parts won't be available or shipped until January 30, 2014. So here I am. Can't prepare any form of a Christmas or New Year's dinner nor can my family and immediate relatives celebrate Kawnzaa which we have for the past twenty years. Be it as it may, I spent over a thousand dollars in catering to ensure that our family tradition would happen. There are only so many limited meals one can prepare without the utilization of an oven if you're not into simplicity. One mainly, you can't bake nor broil. From December 18, 2013 through January 31, 2014 will be forty-four (44) days with limited practices with my oven. I can't understand how and why I have to wait for parts from a multi million dollar company. Could it be me acknowledging lodging a complaint with the BBB and FTC (Federal Trade Commission)? Maybe, maybe not. Secondly are parts manufactured in the USA or are my necessities the result of outsourcing. In closing, I thought you needed to hear from a quite storm.
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XpressUrself on 01/16/2014:
Have you called and asked for a supervisor?
Chris Polk on 01/23/2014:
Hello stittumg,
We certainly apologize for the concerns you have recently experienced with your cooking appliance. We never wish such inconveniences upon our consumers and want to research this more. Please contact us at email@example.com with your name in the subject line and all contact/product information in your email body. Also include the service company's name that is repairing your oven so we may contact them to ensure we review all of your information.
We look forward to better assisting you and restoring your confidence in our brand very soon.
Chris Polk
Online Outreach Representative
stittumg on 01/26/2014:
So once again, I'm supposed to contact Frigidaire and give an associate all of the pertinent information regarding my oven and who's repairing it. This is my point. Why should I have to do your job? My name is within your computer system. Your company generated an authorization number. I don't need anymore apologies. I need a company to do their job and stop cause for further complaints. Just as and when you research your computer system. You will learn my name, the problems, how many times I've called, what supervisor I encountered and learn that nothing has been resolved in the fast approaching forty-four day period without the use of my oven. I SHOULD NOT HAVE TO TELL YOU HOW TO DO YOUR JOB OR WHEN TO DO YOU JOB! Until such time, this company's report card can only deserve the F(ailure)
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Posted by
KEMAH, TEXAS -- Last night I was standing in my kitchen making dinner preparations. My back was to the Frigidaire side by side refrigerator model FFHS2622MB3. I heard a strange sound and said out loud what is that noise? Then I smelled a burning smell like an electrical fire. I thought someone was outside doing something associated with the noise and smell. The refrigerator is by the back door and when I reached to open the back door I saw smoke boiling out the back of the refrigerator! I called for help, unplugged the appliance, and put the fire out by blowing on it. My husband then saw water dripping on electrical components in the back of the refrigerator. The water line is not connected since my cabinets were recently replaced and the refrigerator is new I have not had time to drill the holes to run the water lines. When I called Frigidaire they told me the product was manufactured Jan. 15, 2013, today is Jan. 20, 2014 and the product is no longer under warranty so they did nothing. I am just thankful that I was standing next to the appliance when it caught fire and not sound asleep with a house full of people! No help from Frigidaire!
I had a technician come to my home. He found a faulty relay capacitor and replaced it. The technician said this model was originally built with this obsolete relay capacitor (Frigidaire was aware of this) and after many problems started building the units with the updated version of this relay. I spoke to Frigidaire concerning this matter and all they had to say was sorry for the inconvenience. They re-checked their records and found no evidence of the faulty obsolete relay capacitor. This is seriously dangerous and I would warn anyone who owns one of these units to make certain they have the correct relay installed in their refrigerator!
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jktshff1 on 01/22/2014:
Seems more like an installation problem than a manufacturer's.
Chris Polk on 01/23/2014:
Hello angie_regis,
We certainly apologize for the concerns you have recently experienced with your refrigerator appliance. We never wish such inconveniences upon our consumers and want to research this more. Please contact us at email@example.com with your name in the subject line and all contact/product information in your email body. Also include the service company's name that is repairing your refrigerator so we may contact them to ensure we review all of your information.
We look forward to better assisting you and restoring your confidence in our brand very soon.
Chris Polk
Online Outreach Representative
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Faulty Product, No Customer Care
Posted by
MISSISSAUGA -- We are very disappointed with how our situation was dealt with. We had purchased the Frigidaire professional line (fridge, stove and dishwasher). Spending a little more for the better line we were made to feel we were buying quality.
Our fridge shelves that weren't lined with the rubber cracked within the first 6 months and subsequently completely broke within a year. Then last month just prior to our thanksgiving(Canadian) our fridge completely stopped working. We ended up losing over $250 dollars worth of food! Then the kicker was that no one could see us for 1 WEEK! We had to go out and purchase a small fridge to get us by for the next week $150. When the service man came to fix the problem it ended up being a loose wire behind a panel in the freezer. We were also informed that this made the fridge work hard for the last few years...translation raising our energy costs. This cost us $100.
When we went to notify customer service of our experience they could not of cared less. It was just a rude "nothing we can do...it's off warranty". This makes us wonder why even have this service. When my husband asked to speak to someone else she replied "no one will speak to you about this matter". Wow! We called head office to let them know of how their customers are being handled and no one has even bothered to call us back. Both my husband and I are in marketing and advertising and know what just one dissatisfied customer can mean to a company.
Obviously this is a company that is willing to take that gamble. In the future I will better research how companies take care of their customers....with social media being such a part of our every day you think a company would take an opportunity to make a customer happy....instead we will certainly let our circle of 300+ people to stay away from this line. Definite fail on your part Frigidaire...could have just apologized or sent us a little product like a shelf with liner and kept a customer that spent $6000 on your products happy.
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Chris Polk on 12/04/2013:
Hello newart,
On behalf of Frigidaire, please except our humble apologies on your recent frustrating experience.
Please allow us the opportunity to regain your confidence. If you will, kindly contact our partners at Consumer.Canada(at)Electrolux.com with your full name, model #/serial #, and complete contact information. We will make every effort to determine if there is any way we can expedite this matter for you.
Best regards ,
Online Outreach Representative
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Cheaply Made
Posted by
My husband and I purchased the fridge last November to match the range we had purchased the previous year. As a child I remember that my mother had always purchased Fridgidaire products and was very happy with them. We loved the range we bought and wanted a fridge to match so we were insistent on the stainless steel and not the painted one. I am very disappointed with the fridge.....the shelves are plastic and bow in the middle when heavier items are placed on them, we never had this problem with our previous fridge as it had REAL glass shelves. Also, the crisper drawers are not deep enough to even accommodate a stalk of celery so when I purchase one I have to trim it down considerably to fit it in the drawer.
Not the design quality I was expecting from this company.
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ok4now on 07/02/2012:
It's not just Frigidaire, all of the manufacturers make them cheap today. They are designed to have a 10 year life span regardless of the price. Read the numerous reviews on this site and you will learn about the numerous problems and horrible customer service. Sears/Kenmore and Maytag seem to be the worst offenders.
Your review addresses the lack of quality you expected from Frigidaire. Consider yourself lucky that you have not (yet) had a problem with this product. If you do expect uncaring problematic customer service. The repairs are horrendously expensive, if they can get the parts. I have a two year old Electrolux French Door refrigerator that I paid $3000 for. The ice maker just quit working. Now out of warranty it cost me $645 to fix it. I watched the repair tech do the repair job and was amazed how cheaply it was made. I fully expect it to break again. Simpler is better.
Good Luck!!
lesly on 02/07/2013:
I have this product and its only a few months old and every plastic shelf and draw is cracked.... what a sh---- product! I will NEVER buy a fridgidaire product again... and no they are not all the same.. Kitchenaid rocks its like iron sorry I didn't buy that
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Frigidaire Appliances Falling Apart
Posted by
I purchased my Frigidaire appliances 4 years ago, and didn't install them in the home for another 6 months. I purchased a kitchen package that included the frig, over/range, B/I microwave, and dishwasher. As of today I know have all 4 piece broken.. The try for the outside ice maker broken off just months after purchase, and the shelves in the freezer side don't actually fit and sometimes the slip and the rack falls and so does all the items on it. The Dishwasher was next the "control box/ panel" went out 18 months after purchase, the part and labor would of ran about 200 dollars, I said no thanks and to this day I have to reset the circuit every time I need to run it. The handle on the microwave just cracked off and to replace it 100 dollars and now the over went out. Worked yesterday and now nothing. I have not every been so disappointed in a product let alone a brand. This was my first appliance purchase ever and I was putting these items in to my first home. I thought these items would of lasted at least 10 years. I know the appliances in my moms home have lasted for years. I again can not express how much these items suck. I will never purchase the Frigidaire brand or any other brand associated to them.
Please take my advice and DON'T purchase this brand!!
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trmn8r on 04/19/2012:
Outstanding review. Thanks for the warning. Sounds like a real pile of junk.
ok4now on 04/20/2012:
Sorry to hear about your bad experience with Frigidaire. When you purchased the kitchen package consisting of 4 appliances I'm sure you trusted the brand name. Sadly this is meaningless today. Most appliances are so poorly made that it's really a crap shoot of what to buy. If you read the reviews on this site the most problematic are Kenmore and Whirlpool. They simply don't make them like they used to, the quality is gone.
Unfortunately your only defense (and I hate saying this) is to buy the extended warranty. The labor and parts are horrendously expensive. The most common failure seems to be the electronic circuit/idiot board. This part alone can easily cost $300 or more. Then add the service call and installation for another $150 or more. OUCH!! The only thing I can suggest is to work with your dealer to get this resolved.
Slimjim on 04/20/2012:
They say Frigidaire has come back from decades of poor quality products, but I still would look elsewhere as well just the same.
david on 04/26/2012:
I bought a refrigerator, upright freezer and a range from Frigidaire 2 years ago when I bulit my new home after hurricane Rita, Coontrol panel went out in my freezer,(their best) within 6 months, lost all my food, Refrigerator thermostat has been replaced twice plus the ise make once and it runs a lot. Now the electric range, none of the thermostats are near close to each other for the burners, takes long time to heat the ove, and top gets so hot that you can not touch touch it. Whirlpool washer no better! Samsung microwave literly blew up in my face. Now the 2 so far that has given me no prblems is my Maytag high end dishjwasher and my Maytag over the range microwave, also high end.
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Please Don't buy a Frigidaire product...ever!
Posted by
After remodeling my kitchen, I purchased a Frigidaire Gallery refrigerator, dishwasher, mircowave and stove. Within the first 12 months the dishwasher motor broke and had to be replaced. The brackets to the under the cabinet microwave stripped when we were installing it. Luckily we caught it before it came crashing to the floor. Now only 16 months after the purchase date, the refrigerator is broken. The ice maker no longer works and the freezer is as warm as the 4th of July! So 3 out of 4 appliances are "lemons". My advice is to stay away from this product. Stay far, far away!
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Venice09 on 09/17/2011:
Sounds typical. Thanks for the warning and advice.
At Your Service on 09/17/2011:
I actually like many of my Frigidaire products.
Venice09 on 09/17/2011:
Three out of four of the OP's appliances are lemons. What's to like?
At Your Service on 09/18/2011:
Not mine. I love mine and haven't had an issue.
Venice09 on 09/19/2011:
But that doesn't mean the OP's experience is unimportant. Anyone researching appliances would be wise to seriously consider this review before making a purchase.
At Your Service on 09/19/2011:
Oh no. Definitely not. The difficulty is researching a product just as you're describing. If I'm in the market for, say an appliance because that's what we're talking about, I can read reviews on this site. But if I rule out a brand because of (a) poor review(s), then I'll ultimately rule out all brands. Sites like this become a catch-all for people who want to vent and, on occasion, people who are willing to compliment.
IMHO, what could help a site like this so much more is moving it to another level. That is, have it become a true educational resource to people looking at making a purchase and things to consider when doing so. I know extended warranties are a sore spot to some people, but if I'm going to put out, what I consider to be, a great deal of money on something, I'm going to consider a guarantee that the product performs in a certain way for a certain period of time. I want such a guarantee reasonably priced and backed by an entity I know I can trust.
Anyway, I do appreciate your point of view.
Venice09 on 09/19/2011:
My point of view deserves appreciation because it is honest and selfless. I am here only to show support to OPs who think they might be in it alone. I want them to know that their complaints are valid and deserve to be heard. I don't try to convince them they are wrong or make excuses for the products and manufacturers that have failed them. And most importantly, I don't try to blame them by making them think they did something wrong. I have no ulterior motives.
Anonymous on 09/19/2011:
A quality product shouldn't need a warranty. Trying to sell me one, says that what I'm about to buy might just break down before its supposed to. No thanks.
Anonymous on 09/19/2011:
Great review! very helpful. I too would be annoyed if I had to place any parts within the 12 month cycle. Goodluck!!
At Your Service on 09/19/2011:
Interesting point. Does that mean for a lessor price, you'd be willing to purchase a product, say an appliance such as we're speaking of, with absolutely NO warranty at all?
Anonymous on 09/19/2011:
If you're referring to "extended warranties", the answer would be no.
At Your Service on 09/19/2011:
Oh, sorry for the mix-up. I was actually referring to the comment, "A quality product shouldn't need a warranty." Pretty direct comment with a reasonable question -- If a warranty isn't required, then I guess it would make sense that getting an item at a cheaper price would be preferred over have any warranty coverage at all.
Just so I clarify, I mean no disrespect to anyone. But it is a fair and interesting question. Yes?
trmn8r on 09/19/2011:
How old are your Frigidaire appliances?
I have a GE fridge that was built in 1995 that works great, but the recent ones sound like they are not the same quality.
Venice09 on 09/20/2011:
Every appliance should come with an initial warranty, regardless of price. A quality product does not need an extended warranty.
It really is a simple concept.
At Your Service on 09/20/2011:
Okay. Then you're saying warranty coverage IS important. How long should this INITIAL warranty be?
Anonymous on 09/20/2011:
On the mentioned appliance, I would say one year (factory) warranty.
Venice09 on 09/20/2011:
Of course, warranty coverage is a must. Just look at how many people get stuck with appliances that don't even work right out of the box. It happens all the time. What are they supposed to do, just throw them out and start over? You can't always count on retailers to make good on defective appliances that they didn't even manufacture. They would go out of business if they had to replace all defective merchandise.
At Your Service on 09/20/2011:
Okay. So if a one year (factory) warranty is acceptable, then you're okay with covering breakdown after that time?
Anonymous on 09/20/2011:
Hopefully the "after that time" will well exceed one year, but regardless, if a breakdown does occur, I'll have just have to grin and bear it.
Venice09 on 09/20/2011:
Will you ever get this?
Quality products last much longer than the original warranty and do not need extended coverage. The problem is not the warranties, it's the inferior quality.
At Your Service on 09/20/2011:
ConsumersavvyUSA: Thank you.
Venice09: So if the product last longer than the ORIGINAL WARRANTY then they are considered QUALITY?
Venice09 on 09/20/2011:
I just updated my last comment to read that quality products last MUCH longer than the original warranty. I cannot define much. As I've said in the past, I think consumers instinctively know when they've gotten their money's worth out of an appliance. I do not think they have unreasonable expectations. Nothing is being built to last, and it's all at the expense of the consumer.
At Your Service on 09/20/2011:
So although you say an INITIAL warranty IS important, you're NOT concerned as to the length of such?
Venice09 on 09/20/2011:
If it's a quality product, the length of the warranty is not that important because it won't be needed.
At Your Service on 09/20/2011:
So thereby NO warranty coverage, other than say the initial moments after the consumer takes the product, is required.
Venice09 on 09/20/2011:
If it's a quality product, the length of the warranty is not that important because it won't be needed.
At Your Service on 09/20/2011:
Thanks Venice09, and ConsumersavvyUSA too. This is one of the best dialogs I've seen on the site.
Anonymous on 09/20/2011:
You're welcome AYS. Also keep in mind (as you probably know) that extended warranties on any appliance or product are not cheap. AS justice mentioned earlier, when the salesperson tries to push it on me, I began to lose faith in the product.
At Your Service on 09/20/2011:
Someone should NEVER be pushed on an extended warranty. But the wise consumer is aware of the manufacturer's warranty and, if they're not acceptable to that, should shop additional warranty coverage just as much as the merchandise. Extended warranties don't have to expensive AND can be dependable. Especially if the warranty is purchased with some forethought.
I've made purchases I've not purchased warranty coverage on and, I've done just the opposite on other items I've bought. Something tells me that's a little more of an appealing guarantee than, "I'll instinctively know when it's worked long enough". ;-)
Venice09 on 09/20/2011:
You push extended warranties all the time!
It's not about the warranty, it's about the quality of the merchandise.
Anonymous on 09/20/2011:
Another good reason to stay clear of ext warranties (ok4now mentioned this on a simular review) because there lots of loopholes to void it out. The salepeople never mention this, and of course I always ask them anyway.
The real sad is is that saleperson doesn't get a commission off of this.
Venice09 on 09/20/2011:
My experience with an extended warranty is in my profile. I've read dozens of similar stories since it happened to me. It's the reason I will never again purchase an extended warranty or recommend one to anyone else.
At Your Service on 09/20/2011:
That's precisely why, if the manufacturer's initial warranty coverage isn't acceptable, you spend the time to shop the extended warranty coverage; every bit as much as the merchandise itself.
Venice09 on 09/20/2011:
Precisely why? Most times extended warranties are not worth the paper they're written on, as stated in review after review and in my profile post. So why are you still pushing them? Consumers don't want to spend extra money on something that's as unreliable as the merchandise itself. They want better quality products.
At Your Service on 09/20/2011:
I absolutely recommend warranty coverage in general. I prefer to have a guarantee that the product will perform at a certain level for a certain period of time. I've had extremely favorable experiences with guarantees. To accept a product that is only guaranteed to work when it's new, out of the box, as you claim and not worry about any further coverage is a very haphazard way to make a purchase.
Venice09 on 09/20/2011:
That's because the appliance industry now makes products of inferior quality that are not built to last.
Has it ever occurred to you why warranties were never an issue in the past? These problems simply did not exist.
It's not about the warranties. It's about the quality of the merchandise. When the appliance industry starts designing and building a better product, warranties will go back to being an afterthought instead of a priority.
Old Timer on 09/20/2011:
Spot on Venice, you now buy a warranty so the dealer can make a fat commission and you're betting that your brand new stuff is going to break down? They tried to sell me a warranty on an office chair, how stupid is that? OK, give me my new chair and oh' by the way here is $50.00 more betting that it will break. And the manufacturer will find a way to worm out of fixing or replacing the chair!
The whole appliance business is pretty screwed up when they are telling you from day one don't count on your stuff to last.
Venice09 on 09/20/2011:
That's about the size of it, Old Timer. And you're right, it's not just appliances. Extended warranties are being pushed on everything. I'd rather pay more for a better product that I know will last instead of putting the money toward an extended warranty that may or may not be honored. Not to mention the inconvenience of broken products and service calls. People are too busy for all that. Why not just give them better products in the first place?
At Your Service on 09/21/2011:
Fantastic! I've got to thank everyone for such an open dialog.
I absolutely agree that I'd love to have appliances last the twenty plus years of decades ago. That doesn't mean they didn't break down. Per capita, appliances were every bit being serviced. But you really are on to something Venice09!!! What has changed over the last 30 or 40 years?! Besides the fact we didn't have the worldwide web that long ago, why has warranty coverage -- or additional warranty coverage become an issue?! Is it because products were made better so we didn't need or care about some guarantee?!!! NOT AT ALL! What if it's just the opposite? The MANUFACTURERS warranties existed every bit back then -- AND THEY WERE OVERALL LONGER! The entire research that CBS News reported on, which I spoke about earlier, speaks heavily about all of this. As recently as 2007 manufacturer's warranty programs have shrunk to a typical single year. Even one of the commentors above stated that a year was acceptable and he/she would understand that they would have to just, "grin and bear it."
Think about this for a moment. During the 70s and 80s, the cost of living went sky high. I remember a NEW automobile only costing LESS THAN $5000!!! But many things didn't increase in price -- at least not much. Think about appliances; you can still buy a dishwasher for $250 new!! So what has changed? The manufacturers started following what many consumers want -- CHEAP!!! During the late 70s, early 80s, the consumer market become more persuaded by price. The successful manufacturer complied and made the products cheaper. Sure they may not last quite as long, but people wanted the cheaper price. And warranty? A guarantee that if the product failed, it would be covered -- that was an INTANGIBLE! What a better area to cut back on?!
You know what's scary? That there are still people that think that very way. They're okay, SUPPOSEDLY, as long as the merchandise works just out of the box. A warranty of, say 30 days, are okay because, "if the product is good, it shouldn't break down." Guess what. As long as someone else isn't left with the expense of breakdown -- WHO CARES! You can complain all you want on these websites, but it doesn't really change the issue. Someone said they were okay with the Kenmore brand -- Do you not think you can find a multitude of complaints about Sears and Kenmore on this actual site?! And what about any other brand? That's just the issue isn't it?! I can research a brand all I want, BUT ALL THE COMPLAINTS DO NO GOOD BECAUSE THERE ISN'T AN ALTERNATIVE!
Where it all starts is deciding one is going to be a more educated consumer. You don't just research the merchandise but the guarantee as well. If the manufacturer doesn't GIVE a long enough guarantee with the merchandise -- SHOP AROUND! Don't pay for warranty coverage as an afterthought, research it. Be willing to pay some additional price for good warranty coverage that is backed by a dependable manufacturer or retailer! Set yourself up for a successful purchase and not one you can complain about.
Venice09 on 09/21/2011:
You know, that was a good try, but not good enough.
Extended warranties were not necessary when products were designed and built to last. It stands to reason.
Where it all starts? It starts with the quality of the merchandise.
Cheap? Wrong again. Did you see the review about the $3,400 refrigerator?
You know what's scary? Your reasoning.
It's not about warranties. It's about quality. That's where the appliance industry has failed consumers. By your own admission, there is not one brand worth buying unless you put out extra money for an extended warranty. And even that is no guarantee you will have a working appliance due to all the loopholes.
Anonymous on 09/21/2011:
Great comment AYS. Although I don't totally agree as far as extended warranties are concerned. But remember it's just matter of opinion. Don't let anyone on this site tell you any different. If extended warranties work for you that's great.
No one is better than anyone else. AYS I think you're one of the best commentators here. Certainly more understanding then I am.
Venice09 on 09/21/2011:
I wonder what the OPs think.
Anonymous on 09/21/2011:
You see AYS, I had one bad experience with an ext warranty and it made me one mad consumer. BTW Feel free to post on the community side. We've had plenty of discussions on warranty concerns.
Venice09 on 09/21/2011:
One bad experience compounded by thousands of similar stories made me one savvy consumer, madconsumer.
Anonymous on 09/21/2011:
It's always nice when consumers can share their experiences with others. I learned a lot from members like pirate about appliances and Greg about warranties and many other. It's always good to keep an open mind.
At Your Service on 09/21/2011:
Appreciate it.
Have people had bad experiences with warranty programs, both initial manufacturer and extended combined? Sure. It's why it becomes important to be an educated consumer about buying guarantees that are quality -- both responsibly priced and very much backed. Both I and others that I know have had absolutely great experiences because of warranty coverage.
Remember, the guarantee is what holds the manufacturer or the retailer to the agreement that merchandise will work in a particular fashion for a certain length of time. Not caring about such lets those entities off the hook, so to speak. Even now there are products scaling back to a short 90 day warranty. And why not? If no one requires otherwise, it saves them money, allows them to offer the merchandise cheaper.
We see a lot of these comments on this website every day. But we all know that for every one consumer that has to deal with a premature breakdown, there are thousands that are very happy about the merchandise. That doesn't mean that merchandise can't be made even better or last even longer. But it's only going to happen when you hold the manufacturer and retailers responsible through their own warranty programs.
Venice09 on 09/21/2011:
"But it's only going to happen when you hold the manufacturer and retailers responsible through their own warranty programs."
If I've learned one thing, it's that you cannot force a manufacturer or retailer to do something they have no intention of doing. So that is not the answer. I may have won in the end, but it took ONE YEAR of determination, aggravation and wasted time. These companies count on people not having the time or energy to pursue the matter and know they will eventually give up. And the sad part is that it works!
When someone buys an appliance and is offered an extended warranty, there is no choice of backers. It's a take it or leave it deal. Who has time to search for an appliance with an extended warranty backed by a reputable company, if one even exists. That is completely unrealistic and has nothing to do with being educated.
You are the only person I know who has had a great experience with an extended warranty. Of course there are others we don't hear from, but the bottom line is that the complaint rate is at an all time high. How do you explain the deterioration in warranty service?
At Your Service on 09/21/2011:
Very good. And good morning.
Sure people have time. Every bit as much as researching the information on the merchandise alone. And it, by no means, is a take it or leave it deal. Go to retailers specifically asking about their warranty programs, MAKING IT AN ISSUE -- NOT AND AFTERTHOUGHT OF "TAKE IT OR LEAVE IT." It's when you buy with this higher level of importance, that you're building a foundation to have a better experience. Find the retailers with a better reputation who offer a warranty program that they back, not some third party. Don't just price the merchandise, but the warranty too. What good does it do if the merchandise is offered a little cheaper but the warranty coverage is not what you want or at a price you wish?
I've found these warranty programs are generally provided in writing, so obtain a copy of the coverage BEFORE you purchase -- AND READ IT. Don't find at a later date that something you expected to be covered wasn't. It's also a good way to find if the sales associates are knowledgeable and honest about their own products.
As for the depreciation of warranty coverage, such as the shorter coverage that I spoke of in my previous comment. It's the whole reason for the comment -- IT'S BECAUSE PEOPLE ACTUALLY ALLOW THE DECLINE TO TAKE PLACE. Too many people don't study warranty coverage and consider it an afterthought. They accept the shorter warranty periods, just as you've indicated -- "If it's built to last, why do I need a guarantee?" This is what is concerning. You're okay with no one backing the product's performance.
Thanks for posting back Venice09. I always appreciate your perspective.
Venice09 on 09/21/2011:
You may have time, but the average person does not. No one is going to waste time and gas driving around from store to store in hopes of finding an extended warranty worth buying. Even if one did exist, what are the chances of finding it? I can't imagine anyone doing that. It's just not realistic.
I like my idea better. Buy basic, inexpensive appliances and replace them when they break if you can't fix them yourself. It's a lot less costly, time consuming and aggravating. Basic models are less likely to break and are easier and cheaper to repair. I learned it the hard way and now try to help others avoid the same mistake.
I asked you to explain the deterioration in warranty service, not coverage. Read the reviews and see how many people are complaining about the service.
All of this could be avoided if the appliance industry designed and built a better product.
Old Timer on 09/21/2011:
+100 Venice,
"All of this could be avoided if the appliance industry designed and built a better product"
And knocked off all the BS with the extended warranties that are nothing but cash cows for the sellers.
Slimjim on 09/21/2011:
Extended warranties can be pretty smart buys on high end appliances, depending on the coverage terms and price. I'd spend $89 on an extra 4 year warranty on a $1500 washer say for example, but not on a $400 one. The latter sales are where the warranty money is made.
Anonymous on 09/21/2011:
Interesting slimjim! I'd have no problem purchasing an ext warranty based on a ratio like that. The 89$/$1500 one that is.
Anonymous on 09/21/2011:
I'll soon be in the process of researching and purchasing new appliances, and I will be purchasing an extended warranty.
Like cars today, when everything is run by an onboard computer, you really have to weigh out the pros and cons carefully depending on what you're buying and how it operates. When the automatic passenger door window went out in my Jetta it cost me nothing bc I have an extended warranty.. without that it would have been over $1000. Crazy.
Old Timer on 09/21/2011:
Like Slim says on high ticket and some cars if the price is right they do make sense. But when they wanted to sell me one on an office chair and would not relent in trying to peddle it to me I said enough. Is Office Max going to peddle extended warranties on Paper Mate pens next? It has gotten a bit out of hand.
Venice09 on 09/21/2011:
I do not believe an $89/4-year extended warranty exists on a $1,500 appliance. If it did, it would be one big loophole. I would never pay $1,500 for a washer because I truly believe there is nothing out there worth that much money, the proof being that it needs an extended warranty.
Just, please don't compare automobiles with appliances. It's a whole different ballgame. Before you invest in extended warranties on appliances, I encourage you to read the reviews on this site alone. The extended warranty concept sounds good until it comes time to cash in and you find out no one wants to honor them.
Old Timer on 09/21/2011:
The auto biz started the whole extended warranty concept. When I was a kid my Dad would buy a new car and there was no such thing as an extended warranty. You got 12K miles or 12 months and an eighth of a tank of gas and sent on your way. Now any company that sells something is trying to cash in on the sacred cash cow.
Not all extended warranties are created equal. And yes trying to cash in on many of them is a joke and downright criminal by the sellers in some cases.
Anonymous on 09/21/2011:
Venice, the comparison I made was the onboard computer...and that in general, people don't realize how much the out of pocket cost will be for "minor" repairs. If I'm going to spend 8-10k on appliances, I think it makes sense to research the extended warranties. Just my opinion, of course.
Slimjim on 09/21/2011:
It comes down to risk evaluation. High end stuff, loaded with expensive technology, means high risk in just about every area, regardless of who made it.
When I got my Maytag Neptune washer about 13 years ago, it was one of the few $1000+ machines out there at the time and a brand new model design. That alone made sense to me to grab an extra 2 years for like $49. Ironically, even though the model turned out to be a huge problem machine overall, even leading to a class action, mine is still running strong. It did break once though, where the drain pump wore out after a couple years. The warranty covered the call costs in spades and I haven't had a problem since. BTW, I didn't get an extension on the much less complex dryer match, and that has never failed to date.
Slimjim on 09/21/2011:
Venice, when I was selling white goods, we did sell 5 year warranties (4 extra + manufacturers) on ANY washer for $49. I allowed double for inflation so I figure they can't much more than that at worst on average. We also serviced our own products, so we backed the coverage ourselves. It's not always a blanket bad deal.
Old Timer on 09/21/2011:
Wish we still had the Kenmore washer / dryer we had when we got married. They went for well over 10 years with just a couple new belts. But the wife could no longer take the avocado green. They ran perfect when we gave them away. Think Whirlpool was making them for Sears at the time.
Slimjim on 09/21/2011:
You can still get the old reliable Whirhpool top loaders from Sears OT, either under that or Kenmore monikers I believe. Their direct drive long since replaced the belt, and now that isn't even an issue. They are cheap too and probably still a great buy. Not nearly as efficient or do as much as some of these Fancy front loaders, but a lot less money. Again, those $300 to 500 models probably don't need an extension purchased with it unless it was dirt cheap. At that price, they become disposable quickly as they age.
Churro on 09/21/2011:
Extended Warranty is kind of a misnomer. It's actually nothing more than an insurance policy socializing risk/cost of failure among a large pool of insured. The idea in of itself is no different than auto or health insurance.
The retail sellers of the policies charge way too much for the coverage provided. If it was competitive like auto insurance you'd expect to see more reasonable pricing but it is not so it tends to produce profit margins for the retailer too high to make it a good buy for the customer.
Old Timer on 09/21/2011:
Got it Slim. Its great to have you and Steve around, you guys do know what the hell you're talking about. Unlike a couple of the "white goods" pundits, LOL. I think there was a rubber piece that connected the tub to the drive I had to replace once on the washer. I was able to figure it out and save on a service call. Cost maybe $10 for the part. The only reason it broke was because our Daughter would overload the tub. And there may have been a belt in the dryer that got replaced. Other than that they just ran and ran.
Venice09 on 09/21/2011:
Good luck, just.
Slim, you kept the cost down because you serviced the products yourselves. The OP in the Samsung review paid $340 for an extended warranty that is not being honored, on a refrigerator that is falling apart. That is all too common with extended warranties.
Why is the appliance industry the only one declining instead of progressing?
Why did they stop designing and building reliable products that don't have to be fixed or replaced prematurely?
Why is technology hindering the development of today's appliances instead of helping?
Why can't companies design and manufacture reliable appliances like they did in the past?
At Your Service on 09/22/2011:
Very good. I love seeing all the discussion. Many good points of several different perspectives.
I've seen, been offered and purchased additional warranty coverage on many other items other than appliances. Anything electronic or mechanical is fair game to consider warranty coverage on. Someone else made a good observation; the more major the purchase, the more applicable service coverage. IMHO, the first thing to consider is the quality of the coverage, not the price. I hate the concept of third-party programs. I generally want either the retailer or the manufacturer backing the merchandise. Price, then becomes secondary. A good rule of thumb is if I'm more upset with being out the cost of warranty coverage or the cost of repairing/replacing the unit on my own. Any of us, that spend so much time on this site, cannot realistically say we don't have time for such research ;-)
I've got a better Why -- Why are consumers accepting shorter warranty programs with their merchandise than they did years ago?
Anonymous on 09/22/2011:
Great insight AYS, and definitely a good question.
trmn8r on 09/22/2011:
Yes, AYS, it is great of you to recognize that the discussion and various perspectives are useful.
Someone who loves to criticize a few of our members has been grousing about this appliance warranty discussion on another site. It's nice to see that when people actually visit here, they will find a valuable discussion, and not what disenchanted members claim will be found here when they post elsewhere.
raven2010 on 09/22/2011:
In my experience, extended warranties are not worth the paper they are printed on.
When I tried to use the extended warranty I bought on my truck the company made me and the shop fill out reams of forms for months. They agreed to repair was coveered, they just needed more info.
Then they poofed. Six months later , after paying out of pocket, I got a notice they filed bankruptcy. I filed a proof of claim but of course never saw the money.
When I tried to us the extended warranty on my dishwasher, I was told the repair was not covered. I even had a lawyer draft a letter quoting the contract. Nope, they refused to pay.
Anonymous on 09/22/2011:
And before you know it pirate will adding his 3cents worth in appliance discussions. It is becoming obvious that purchasing extended warranties is the way to go. For a while I was skeptical about them.
Also don't feel like you have to be limited to discussing your consumer needs on just this site. There are others like ROR, PFB, ComBoard and other sites to help your fellow consumers.
Thanks again AYS. Also Greg from another site was well versed in this subject.
At Your Service on 09/22/2011:
I appreciate the comments.
One of the areas I try to educate consumers on, raven2010, is the purchase of extended warranties. It sounds like the warranty you purchased on your truck was a third-parry warranty. Generally, I shy away from these. I generally want either the retailer/seller or the manufacturer to back the purchase.
You haven't spoken enough about your dishwasher warranty, so I won't go into details about it specifically. It is good to remember, though, that generally any service guarantee, including the manufacturer's original warranty, doesn't cover EVERYTHING REGARDLESS. If they do, and are reasonably backed, they're usually extremely costly.
Again, I sure appreciate reading everyone's viewpoint regardless of what it is.
Venice09 on 09/22/2011:
Just what we sure do need!.. a Helpful education!!
You can spin it anyway you want, however, more often than not extended warranty experiences are similar to raven's.
"Why are consumers accepting shorter warranty programs with their merchandise than they did years ago?"
The real question: Why do manufacturers only offer short term warranties, and why do appliances break just outside the warranty period?
The answer: Planned obsolescence.
I'm not making this up. Just read the reviews!
Anonymous on 09/22/2011:
AYS +1003. You're viewpoint is appreciated as well.
raven2010 on 09/27/2011:
Clark Howard says extended warranties/service plans are a waste of money. That's good enough for me.
At Your Service on 09/28/2011:
From CBS News...
"For years, consumer advocates such as Consumer Reports have cautioned against buying extended warranties. But that advice may be in need of updating.
In a recent development, many appliance makers are consolidating the terms of warranty coverage on their products to include one period covering all parts and service. The period is one year — after that, if a part wears out or breaks, you'll pay.
Before this, appliance makers would have warranties with different coverage periods for various parts, ranging from five to 20 years. Now they say a simpler and clearer warranty — one that covers all parts and services for the same one-year period — will benefit consumers. The reality is that in most cases, manufacturers' warranties for many appliances will be shorter and if you want to extend the warranty coverage for periods longer than a year, you'll have to open your wallet.
With the cost of an extended warranty for these products equaling approximately the costs of a repair, it may be prudent to consider buying the extra warranty coverage, particularly if the coverage is less than 20 percent of the cost of the item.
What to Know Before You Buy
Before you buy extended warranty coverage, here's what to think about:
# Know how it works: Nearly half of the consumers surveyed who bought extended warranties did not read the terms before they bought. Things you need to know include what repairs are covered, under what circumstances, and if you have to deliver the product to the retailer or to another location for the repair.
# What is the term of coverage: Inclusive warranties mean that the extended warranty overlaps the existing manufacturers warranty – so a three year extended warranty only gives you two additional years of coverage on top of the existing standard one-year warranty.
Shop around: While there may be some variation in the cost of the product among various retailers, the competition among retailers has really narrowed product price variations considerably. But costs for extended warranties can vary significantly, and if you are considering buying one, it can pay to shop around."
Venice09 on 09/28/2011:
Anything worth buying doesn't need an extended warranty.
Dave on 05/20/2014:
JUNK.Bought fridge Oct.2013.Noisy,popping sounds,loud vibrations.Of course they say it's normal.I should have stayed with Whirlpool.Do not buy Fridgidaire...
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Quiz: Whats Your Dating Superpower?
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Choose one: GE VCT GE Lightspeed 16 Siemens Somatom Sensation 16 Toshiba Aquilon 16
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WISE, Va. - The University of Virginia has named Donna Price Henry as the eighth chancellor of the College at Wise.
U.Va. President Teresa A. Sullivan announced the appointment on Friday.
Henry succeeds David J. Prior, who died last February at age 68. He had been chancellor since 2006. Her appointment begins Jan. 18.
Henry has spent the last 16 years in a variety of positions at Florida Gulf Coast University in Fort Myers, Fla.
The 52-year-old has served as the dean of the university's College of Arts and Sciences since 2005.
In a statement, Sullivan said Henry stood out as a leader with superior experience in areas including strategic planning, curricular development and community partnerships.
(Copyright 2012 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)


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We've Got Blog: How Weblogs Are Changing Our Culture
Against the Machine: Being Human in the Age of the Electronic Mob
Republic.com 2.0
The Future of Reputation: Gossip, Rumor, and Privacy on the Internet
We're All Journalists Now: The Transformation of the Press and Reshaping of the Lawin the Internet Age
Blog: Understanding the Information Reformation That's Changing Your World
The Cult of the Amateur: How Today's Internet Is Killing Our Culture
Naked Conversations: How Blogs Are Changing the Way Businesses Talk with Customers
Blog! How the Newest Media Revolution Is Changing Politics, Business, and Culture
Two years ago, I was given a dreadful idea for a book: create an anthology of blogs. It could not be done, I was sure. Books are tight. Blogs are reckless. Books are slow. Blogs are fast. Books ask you to stay between their covers. Blogs invite you to stray. Books fret over copyright and libel. Blogs grab whatever they want with impunity—news, gossip, pictures, videos. Making a book out of bloggy material, if it could be done at all, would kill it, wouldn't it?1
A blog, for those who don't know, is a journal or log that appears on a Web site. It is written on line, read on line, and updated on line. It's there for anyone with an Internet connection to see and (in many cases) comment on. The entries, or posts, are organized in reverse chronological order, like a pile of unread mail, with the newest posts on top and the older stuff on the bottom. Some blogs resemble on-line magazines, complete with graphics, sidebars, and captioned photos. Others just have the name of the blog at the top and the dated entries under it. You can find blogs by doing a regular Google search for the blog name (if you know it) or by doing a Google Blog search using keywords.
The word "blog" is a portmanteau term for Web log or Weblog. In 1997 Jorn Barger, the keeper of Robot Wisdom, a Web site full of writings about James Joyce, artificial intelligence, and Judaism as racism (he's reputedly a racist himself), coined the word "Weblog." In 1999 Peter Merholz, the author of a Weblog called Peterme, split it in two like this—"We blog"—creating a word that could serve as either noun or verb. "Blog" was born.
Today there are, by one count, more than 100 million blogs in the world, with about 15 million of them active. (In Japan neglected or abandoned blogs are called ishikoro, pebbles.) There are political blogs, confessional blogs, gossip blogs, sex blogs, mommy blogs, science blogs, soldier blogs, gadget blogs, fiction blogs, video blogs, photo blogs, and cartoon blogs, to name a few. Some people blog alone and some in groups. Every self-respecting newspaper and magazine has some reporters and critics blogging, including The New York Times, The Atlantic, and The New Yorker.
Every sport, every war, every hurricane brings out a crop of bloggers, who often outdo the mainstream media in timeliness, geographic reach, insider information, and obsessive detail. You can read about the Iraq war from Iraqi bloggers, from American soldiers (often censored now), or from scholars like Juan Cole, whose blog, Informed Comment, summarizes, analyzes, and translates news from the front. For opera, to take another example, you have Parterre Box, which is kind of campy, or Sieglinde's Diaries and My Favorite Intermissions, written by frequent Met-goers, or Opera Chic, a Milan-based blog focused on La Scala (which followed in great detail the scandal of Roberto Alagna's walkout during Aida a year ago). And that doesn't begin to cover it.
With such riches to choose from, you might think it would be a snap to put a bunch of blogs into a book and call it an anthology. And you would be wrong. The trouble? Links—those bits of highlighted text that you click on to be transported to another blog or another Web site. (Links are the Web equivalent of footnotes, except that they take you directly to the source.) It's not only that the links are hard to transpose into print. It's that the whole culture of linking—composing on the fly, grabbing and posting whatever you like, making weird, unexplained connections and references—doesn't sit happily in a book. Yes, I'm talking about bloggy writing itself.
Is there really such a thing? A growing stack of books has pondered the effects of blogs and bloggers on culture (We've Got Blog and Against the Machine), on democracy (Republic .com 2.0), on politics (Blogwars), on privacy (The Future of Reputation), on media (Blog: Understanding the Information Reformation and We're All Journalists Now), on professionalism (The Cult of the Amateur), on business (Naked Conversations), and on all of the above (Blog!). But what about the effect of blogs on language?
Are they a new literary genre? Do they have their own conceits, forms, and rules? Do they have an essence?
Reading blogs, it's pretty clear, is not like reading a newspaper article or a book. Blog readers jump around. They follow links. They move from blogs to news clips to videos on YouTube, and they do it more easily than you can turn a newspaper page. They are always getting carried away—somewhere. Bloggers thrive on fragmented attention and dole it out too—one-liners, samples of songs, summary news, and summary judgments. Sometimes they don't even stop to punctuate. And if they can't put quite the right inflection on a sentence, they'll often use an OMG (Oh my god!) or an emoticon, e.g., a smiley face :-) or a wink ;-) or a frown :-( instead of words. (Tilt your head to the left to see the emoticons here.)
Many bloggers really don't write much at all. They are more like impresarios, curators, or editors, picking and choosing things they find on line, occasionally slapping on a funny headline or adding a snarky (read: snotty and catty) comment. Some days, the only original writing you see on a blog is the equivalent of "Read this…. Take a look…. But, seriously, this is lame…. Can you believe this?"
Consider these two quite unrelated early-morning posts on December 5 from Instapundit, a well-known political blog operated by Glenn Reynolds, a law professor at the University of Tennessee:
HUCKABEEING AND NOTHINGNESS: Great title.
posted at 07:28 AM
by Glenn Reynolds
ALCEE HASTINGS resigns from Intel committee. That seems like a good thing, though Hastings disagrees:
In an interview with Congressional Quarterly in April, Hastings expressed some anger at "Democrats in high places" who made an issue—during his bid for the chairmanship—of the fact that he was impeached and removed from office as a federal judge in 1989 on corruption and perjury charges.
Yeah, can you believe they'd be so uptight?
posted at 07:21 AM
by Glenn Reynolds
The items are short and elliptical—teasers. To see what they are about you click on the links. Here, clicking on the highlighted words "AND NOTHINGNESS" whisks you to a blog post by John Podhoretz on the Web site of Commentary magazine with the title "Huckabeeing and Nothingness"; clicking on "resigns from Intel committee" brings you to an article about Hastings quitting the House Intelligence Committee that was posted on CQ Today, the daily news Web site of Congressional Quarterly. Following links is like putting on 3-D glasses. Too bad there is no equivalent in print.
Political blogs are among the trickiest to capture in a book because they tend to rely heavily on links and ephemeral information. But even blogs that have few or no links still show the imprint of the Web, its associative ethos, and its obsession with connection—the stink of the link. Blogs are porous to the world of texts and facts and opinions on line. (And this is probably as close as I can come to defining an essence of blog writing.)
Bloggers assume that if you're reading them, you're one of their friends, or at least in on the gossip, the joke, or the names they drop. They often begin their posts mid-thought or mid-rant—in medias craze. They don't care if they leave you in the dust. They're not responsible for your education. Bloggers, as Mark Liberman, one of the founders of the blog called Language Log, once noted, are like Plato. :-) The unspoken message is: Hey, I'm here talking with my buddies. Keep up with me or don't. It's up to you. Here is the beginning of Plato's Republic:
I went down yesterday to the Peiraeus with Glaucon, the son of Ariston, to pay my devotions to the Goddess, and also because I wished to see how they would conduct the festival since this was its inauguration.
Wait a second! Who is Ariston? What Goddess? What festival?
And here, for comparison's sake, is a passage from Julia {Here Be Hippogriffs}, a blog about motherhood and infertility:
Having left Steve to his own devices for the past three days I am being heavily pressured to abandon the internet (you! he wants me to abandon you!) and come downstairs to watch SG-1 with him….
So this will have to be quick. Vite! Aprisa aprisa!
I went to Blogher. It was rather fun and rather ridiculous and I am quite glad I went although I do not know if I would ever go again. One thing of note for my infertile blogging friends: DO NOT EVEN THINK ABOUT IT. Do not go. Do not ever ever go to Blogher.
Huh? Who's Steve? What's Blogher? A blog? (No.) A mothers' club? (No.) A blogging conference? (Yes.)
You get the point. Bloggers breeze through places, people, texts, and blogs that you might or might not know without providing any helpful identification. They figure that even if they don't provide you with links you can get all the background you need by Googling unfamiliar terms, clicking through Wikipedia (the collaborative on-line encyclopedia) or searching their blog's archives.
The very tone of most blogs—reactive, punchy, conversational, knowing, and free-associative—is predicated on linkiness and infused with it. And that's no accident. Once upon a time blogs were nothing but links with bits of commentary.
Although blogging has precedents going back to the early 1980s—on-line newsgroups, on-line diaries, and the "What's New" sections of personal homepages—blogging as we know it (according to Rebecca Blood's essay in We've Got Blog) began gathering steam around 1998. That was when a number of people began using their Web sites to record and to link to the new sites they had discovered. These early bloggers didn't always offer much commentary. What they did do was offer place names and coordinates on the Web—like a ship's log. They provided, Blood notes, "a valuable filtering function for their readers." They "pre-surfed" the Web.
That small, cozy world exploded in 1999, the year that a handful of build-your-own-web-log tools for setting up blogs popped up on the Internet—LiveJournal, Diaryland, and, most importantly, Blogger, a free blogging tool courtesy of Pyra Labs. After that anyone with a computer and Internet access could start a blog. You'd simply go to a service like Blogger (now owned by Google) or, in later years, to a social networking site like MySpace. Then you'd follow the instructions: choose a name for your blog, consider how much to reveal on the "About Me" page, decide whether to allow comments from readers, and pick a template—including the layout, font, and background screen.
At the beginning of 1999 there were a few dozen blogs, Blood reports. By the end of the year there were thousands, and it was impossible for anyone to keep up. At the end of 2003 there were two million blogs and the number was doubling every five months. In early 2006 Technorati, a search engine that tracks blogs, counted 27 million. In late 2007, the count passed 100 million. (The largest number of blog posts, some 37 percent, are now in Japanese, according to a recent Washington Post article by Blaine Harden, and most of these are polite and self-effacing—"karaoke for shy people." Thirty-six percent of posts are in English, and most of them are the opposite of polite and self-effacing.)
In fact, I did it. See my Ultimate Blogs: Masterworks from the Wild Web (Vintage, 2008).↩
In fact, I did it. See my Ultimate Blogs: Masterworks from the Wild Web (Vintage, 2008).↩


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Witness the biggest names in the UK facing up against some of the most talented fighters in the World. Cage Rage has it all!
UK Boxing legend, Julius Francis, the man who has stood toe to toe with the likes of Mike Tyson and Matt Skelton, turns his hand to the world of Mixed Martial Arts in this great debut fight against one of Cage Rage's finest, Gary Turner.Also on the card, Brazilian legend Vitor Belfort takes on the tough and resilient James Zikic, whilst in an epic UK-favourites battle Mark Weir takes on Paul Daley!
Gary Turner vs Julius Francis
Vitor Belfort vs James Zikic
Paul Daley vs Mark Weir
Jean Silva vs Chris Brennan
Tengiz Tedoradze vs Mustapha al Turk
Xavier Foupa Pokam vs Pierre Guillet
Matt Ewin vs Alex Reid
Neil Grove vs Domagoj Ostojic
Roman Webber vs Ed Smith
Che Mills vs Ross Mason
Fighter Interviews
We do our best to provide accurate sizing info for all items of MMA Clothing & Equipment that we sell at MMA Universe.
You can find our sizing information here
Should you be unable to find the information you need you can contact us at any time, we would be delighted to help you!
We do our best to ensure that our shipping prices are as fair and competitive as possible. We offer four tiers of delivery each with their own benefits and we offer free delivery options with orders of £50 or more.
If you place your order with us before 2pm GMT on Mon-Fri, we guarantee to ship your order the same day. Orders placed after this time may not be processed until the next available working day (but we'll do our best to get your order on it's way ASAP). Our typical delivery times are:
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Items to be returned for exchange or refund must be unworn and in the original packaging, unless faulty, in which case please wash them first!You can find more information about our returns policy here


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Moderator: Mod Squad
Mr. Sefrol wrote:I kind of thought so too. Any idea why it's so hard in your area?
Mir@k wrote:Q.U. wrote:This thread reminds me of those "find a dealer near you" threads on /b/.
I've never found oen near me. :P
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Sunday, June 7, 2009
RPG Blog 2's Site Redesign
In any case, I like the readability of this design; perhaps a bit bland compared to my previous effort, but I can work with that. I'll probably have a few additions here and there, but I believe this is the basic look of the site for now. Enjoy, and, as always, feedback is quite welcome.
9 comments:
- sirlarkins said...
Ooo, really nice! This makes me want to tool around with my own layout.
- June 7, 2009 at 1:11 PM
- Tim Shorts said...
This looks very nice. You got enough room to put a couch in the corner with a mini fridge.
- June 7, 2009 at 2:17 PM
- Stargazer said...
Hey, that's a really nice looking theme!
- June 7, 2009 at 4:27 PM
- occultsearcher said...
Very very nice indeed. It would be better if you center the images on the side bar though...
- June 7, 2009 at 5:11 PM
- Alex Schroeder said...
Well, it loads much better than the old one which started with a dark green unreadable background until the rest of the template finished loading, so well done.
- June 7, 2009 at 5:37 PM
Loads fine from my mobile phone.
- June 7, 2009 at 7:23 PM
- njharman said...
[lately I've been unable to post to blogger.com blogs as my blogger.com identity. I click "publish comment" and nothing happens. Anyone got ideas?]
I like the new banner, then again I liked the old banner. But, change is good.
Too white though. Needs to be black with a couple, nah 30 or 40 rotating flaming skulls. And I looked all over but I could not find one blink or marquee anywhere. What's up with that?*
Glad to see you didn't loose any data. Esp that erudite and poetic post about Vancian Magic ;)
*Unless you're old aka actually used the Netscape browser, this will probably be weird and unfunny. Even if you're old it might still be unfunny. After all, age is no guarantee of taste.
- June 7, 2009 at 8:01 PM
- Rob Lang said...
Lovely, Zach. Three columns is definitely the way forward when you have a lot of content and things to link to.
- June 8, 2009 at 5:42 AM
- John Fiala said...
I like the new layout! Very clean.
- June 15, 2009 at 12:56 PM


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Public Affairs Office Phone (803) 898-5464
Fax (803) 898-5446
Feb. 25, 2003
Revenue Department will appeal January court ruling
The South Carolina Department of Revenue said today it would appeal the South Carolina Court of Appeals' Jan. 8 unpublished decision that would overturn the Department's long-standing administrative policy concerning sales and use tax exemptions for many South Carolina manufacturers.
The decision by the Court in South Carolina Department of Revenue vs. Springs Industries, Inc. would allow for a broader interpretation of how sales and use tax exemptions apply to certain manufacturing equipment and manufacturing construction contracts. The decision also would expand the Department's interpretation of the exemption for chemicals used in treating wastewater.
While manufacturers affected by this decision can apply to the Department of Revenue for a refund for the past three years, agency officials said a determination on these refund claims would not be made until all appeals of the decision have been exhausted.
The Department has not determined how the Court's ruling would affect sales and use tax revenue collections or the number of manufacturers who would be due a refund should the Department's appeal be unsuccessful. The Department will issue a news release once all appeals for both the taxpayer and the agency have been resolved.
The Court of Appeals' opinion in Springs is available at the Department of Revenue web site at www.sctax.org under "What's New."
Home / Contact DOR


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New Arrivals
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Our pure-cotton Zenergy tee is on trend and artsy with an ombre backdrop and printed front outlined with golden foil.
- Mixable, matchable, cozy-chic Zenergy ®: live in, lounge in, love.
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We're so sorry: this item sold out sooner than expected. For an equally chic substitute, please call our Personal Service Associates at 1.888.855.4986. Or click on Chico's Chat below for immediate assistance.


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You can cancel unused and valid award tickets by contacting your local Emirates office or Contact Centre. There is no credit for expired Business Rewards Miles. There is a service fee of USD 50 for re-crediting Business Rewards Miles on a Business Rewards Award Flex ticket and USD 75 for re-crediting Business Rewards Miles on a Business Rewards Award Saver ticket to your account. If a combination of a Flex and Saver Award ticket is refunded, then the USD 75 will apply. If a ticket expires without being used, taxes on this ticket can be refunded – there is no fee for this, and no Business Rewards Miles will be refunded on expired tickets.
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WASHINGTON - Where will people live, shop and dine in the D.C. area 10 to 30 years from now?
The Metropolitan Washington Council of Governments iden tified 139 communities and neighborhoods as spots for potential major growth and mixed-use development in the years ahead.
"You get the capacity to come home, park your car, walk to the grocery store, go to see a movie," says Mary Hynes, a member of the Arlington County Board, describing the communities pegged for future mixed-use development by regional planners.
Hynes says 63 percent of the places named are near public transit.
"I think people want to be where the action is," says Albert Dobbins, deputy director of planning for Prince George's County, who along with Hynes helped lead the effort to compile the regional list of places with development potential.
Some places on the list are predictable, like downtown D.C., Pentagon City in Arlington County and White Flint in Montgomery County.
But other likely hot spots for growth where planners see future, vibrant neighborhoods with housing, work and play options include Olney, Landover Mall, North Woodbridge and Manassas Park.
The neighborhoods expected to undergo major mixed-use development in the decades ahead extend south from Charles County north to Frederick County.
All of the places rising to the regional list bubbled up from local efforts in which planners assessed growth in their own communities.
"These centers were not created haphazardly. These centers were identified in collaboration with all the jurisdictions so there are no surprises," Dobbins says.
Regional planners say identifying the communities and neighborhoods is a tool to target investment and reduce environmental impact while promoting development near public transit.
The neighborhoods and communities are forecast to be places that will offer closer connections between home and work.
"It's going to be helpful to be able to identify where growth needs to occur and where we need to accommodate the new population," Dobbins says.
COG predicts an additional 1.3 million people will join the region's population by 2040.
Follow @WTOP on Twitter.
(Copyright 2013 by WTOP. All Rights Reserved.)


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- 2011 bentley continental gt first drive
First Drive: 2011 Bentley Continental GT
by Chris Paukert (RSS feed) on Nov 19th, 2010 at 12:29PM
The Velvet Saber Gets a Comprehensive Sharpening When tasked with creating the 2011 Continental GT, Bentley officials sought the assistance of those who knew the outgoing car best – its owners. Upon querying current and past GT buyers about what they'd like to see in the new model, a surprisingly unified voice came back loud and clear: "Don't screw up my car, but fix the sat-nav." As far as owner surveys go, this type of response speaks volumes. Most apparent is that it speaks to the universal inadequacy of the outgoing car's wayfinding electronics, but more importantly, it... Read More


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The Doors
Live Doors (Ray Manzarek & Robby Krieger of The Doors - Raymond Manzarek-keydoard, Robby Krieger-guitar, Dave Brock-lead vocal) | 29.06.2012 StereoPlazaTaken by veselyuk with a Zenit EM loaded with Ilford Delta 3200 film in Kiev, Ukraine. These tags describe this photo: 135, 35mm, bw, b&w, d76, ilford, live, concert, kiev, ukraine, doors, thedoors, iso3200, 3200, delta, black&white, zenit, and granith-11. This photo can also be found in the albums The Doors | Live concert.
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