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14 Centimeter Navy Blue Knitted Kippah with Light Blue Line and Stripe Design
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This 14 centimeter wide navy blue Knitted Kippah features a light blue line and stripe design with two blue stripes on either side of the stripes. Read more
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This small sized 14 centimeter wide navy blue Knitted Kippah has a light blue design consisting of two thin lines on either side of stripes that go along the entire circumference of this Kippah. The color blue evokes the images of Heaven and G-d's throne according to Kabbalistic teachings. This item is a great gift idea for a Bar Mitzvah or other special occasion.
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Material Knitted
Dimensions 14cm
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Capcom Wants a Game to Sell 2 Million Copies Before It Gets a Sequel
Don't expect a Darkstalkers game anytime soon.
Don't expect a Darkstalkers game anytime soon.
Sony outlines October's PlayStation Plus content for European subscribers.
Publisher reports net income for the latest quarter decreases to ¥828 million; Resident Evil: Revelations "basically achieved" projected sales.
2D RPG slated for fall release in Japan; uses free-to-play model.
Capcom announces a ¥2.97 billion profit for FY13, and will more strongly invest in "directing our development resources to the development of online games" in the future.
Re-release of 2012 RPG sells 125,363 units on the week of April 22.
DC brawler Injustice knocked to second place, while Dragon's Dogma: Dark Arisen debuts in third.
Survival horror fans can pick up first-person shooter Dead Island: Riptide to get their zombie slaying fix.
Budget expansion to last year's RPG includes original and will be sold physically and digitally.
We take you to an audio-filled ride on the game soundtracks that made this year great.
Publisher hauls $51.3 million profit on $570 million in revenue for six-month period ended September 30; Dragon's Dogma "exceeding expectations."
Dark Arisen content hitting Capcom's role-playing game next year; free updates Speedrun and Hard mode arriving by end of the year.
Japanese publisher says one million sales of Dragon's Dogma warrants consideration of "subsequent titles."
Japanese publisher's net income surges to ¥1.32 billion ($16.88 million); Dragon's Dogma ships 1 million, will become a series; Resident Evil: Operation Raccoon City ships 450,000.
We talk to the singer of the Dragon Age and Dragon's Dogma's themes about her background and her voice work.
We're going all-out loud with ballads, metal, and whimsy for this week's video game music podcast episode.
Cam investigates whether modern science could help make our boring Mammoth-free world more like Skyrim.
Game director Hideaki Itsuno says "it would be best if you held on to the game for a bit," hints at full sequel.
New iteration to Pokemon Black/White bumps PS Vita RPG from top spot, outselling it 50:1, PS Vita sales cool down.
We focus on Spec Ops: The Line, the new bits of Persona 4 The Golden, and some Nintendo 3DS XL/Smash Bros. news on Asia's sole video game podcast.
Capcom reveals plans to develop its original fantasy role-playing game into a major franchise.
New Sony handheld doubled in sales units; Vita version of Atlus RPG claims top spot.
Watch our live stream to get the latest from the MCM Expo.
Sleeping Dogs, Aliens: Colonial Marines, Star Wars: The Old Republic, Steel Battalion and more confirmed; times and details inside!
Future-set shooter and fantasy action role-playing at retail next week, but which one is more interesting to GameSpot readers, and for which system?
Tekken Tag Tournament 2, Dead or Alive 5, Quantum Conundrum, Ghost Recon Future Soldier, and Trials Evolution all playable; action on the GSUK stage to be revealed soon!
Dragon's Dogma is filled to the brim with mythical beasts begging for a taste of your sword.
This week, we learn about the Japanese gaming industry!
Shop opening on April 14 to include exclusive merchandise from E-Capcom online store.
Capcom's action game moved to May 22 in NA, May 25 in Europe; copies include code to download RE6 demo on XBL July 3 and PSN beginning September 4.
Say hello to pawns, the customisable companion characters shared online in the fantasy role-playing game Dragon's Dogma.
Games showcase scheduled for October featuring Halo Combat Evolved Anniversary and Dance Central 2.
Dragon's Dogma includes a character customization slider that runs from "ladylike" to "macho." What more do you need to know?
Publisher's booth will have 31 titles for upcoming portable in total at show; The Last Guardian MIA from 21-game PS3 lineup.
Hiroyuke Kobayashi explains the party mechanics in Dragon's Dogma.
E3 2011: We lurk in caves and wrestle mythical creatures in our updated hands-on with Dragon's Dogma.
Capcom announces updated release window for open-world action combat game; title to ship early next year.
Resident Evil: Operation Raccoon City and Street Fighter X Tekken expected to top 2M, Dragon's Dogma at 1.5M, Dead Rising 2: OTR called at 800K.
Capcom has revealed its next original project: a fantasy action game set in a vast open world.
Publisher establishing new open-world PS3, 360 series that will see players lead party on fantastical dragon hunt.
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Welcome to the Blitz Research Homepage
Blitz Research Ltd is a software development company dedicated to bringing you the ultimate in games programming tools.
Our latest product is Monkey X, which targets the hot platforms of the moment - including iOS, Android, the web (Flash and HTML5), Xbox 360, Windows Phone 8, and more! Please see the dedicated Monkey X website for more details.
We also offer the hugely popular and successful Blitz range of products, which this website is dedicated to.
Our latest Blitz product is BlitzMax, a programming language that can compile for Windows, Mac and Linux. BlitzMax is the ultimate programming language for desktop apps - it's powerful and extendable language means there is a module for just about everything.
Our other Blitz products are Blitz3D for 3D games, and BlitzPlus for 2D games and simple GUI apps. Both are highly suited to beginners to games development, and both are free to download!
Find out more about our Blitz products Here.
Blitz Research News


text:
Steve Jobs: Memorable quotes
POSTED: 10:44 AM PDT Oct 06, 2011 UPDATED: 06:55 AM PDT Oct 05, 2012
Look back at some of the Apple innovator's more memorable quotes.
The views expressed are not those of this company or its affiliated companies. Please note by clicking on "Post" you acknowledge that you have read the Terms Of Service and the comment you are posting is in compliance with such terms.blog comments powered by Disqus


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Don't Have an Account? Join the IHG® Rewards Club
Redeem when you want, for what you want. Your points never expire and there are no blackout dates.
Reward Nights
When redeeming points for a Reward Night, you may only book one room at a time.
Once you complete your Reward Night reservation you will be given the option to duplicate this reservation.
* Requires affiliation in the respective organization.
** Best Available Rate Search does not include affiliation rates.
To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).
The Candlewood Suites® Hampton/Langley hotel provides a guest experience for business and leisure travelers that offers comfort, convenience and home-like features.
Corporate travelers looking for an extended stay hotel in Hampton, VA, appreciate our proximity to businesses like Huntington Ingalls/Newport News Shipbuilding, Lockheed Martin, Raytheon, BAE Systems, Boeing, Peninsula Town Center, SAIC and Surry Power Plant. With easy
View More
Corporate travelers looking for an extended stay hotel in Hampton, VA, appreciate our proximity to businesses like Huntington Ingalls/Newport News Shipbuilding, Lockheed Martin, Raytheon, BAE Systems, Boeing, Peninsula Town Center, SAIC and Surry Power Plant. With easy access to I-64 and I-664, you can enjoy stress-free travel around the area.
Our extended stay hotel in Hampton, VA offers a convenient location near Langley AFB, Ft Eustis, SUPSHIP Newport News, Veterans Affairs Ctr, and Norfolk Naval. We always honor the government per diem rate for our military and employees on government orders. These apartment-style suites are a great alternative to a corporate apartment and never require a minimum length of stay or a lease.
Just a short drive from the hotel, enjoy to Busch Gardens and Water Country USA. On a hot day, spend a cool afternoon at the Virginia Air and Space Center's 3-D IMAX theater.
We offer great amenities, like our Candlewood Cupboard with food and sundries, our Lending Locker, free guest laundry, and our 24-hour Candlewood Gym to help keep your fitness routine. We provide free Wi-Fi access in every suite and if you're traveling with the whole family, remember that we are a pet-friendly facility.
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Røst, Lofoten, Norway
An Egyptian worker takes cod off a drying rack. As bacalhau, the dried cod is exported mainly to southern Europe. Foreign labor is employed as there are not enough people locally to do the work.
The fishing community on the Lofoten islands of northwestern Norway is slowly diminishing, as their way of life is dying out. A traditional economy based on small-scale, sustainable whaling, and fishing from family-owned boats, is no longer viable. Whaling—which the islanders practice legally under an international dispensation, as an historically and culturally important industry—is a physically demanding and at times dangerous occupation. Costs are high and financial returns low, as there is no export demand for whale meat, and many Norwegians consider it Depression-era or eco-unfriendly food. Other fishing activity is being taken over by larger companies using trawlers, rather than small, family-owned boats. The younger generation is opting for safer, salaried work, away from the islands, often in the oil industry or tourism.
Røst, Norway
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text: Niklas Kronwall got credit for the game tying goal with 27 seconds left in the third period on Saturday night and the Detroit Red Wings went on the beat the Los Angeles Kings 3-2 in shootout. The goal however went into the net after going out of play and hitting the netting above the glass before it drop back down to the ice and into the goal. Under NHL rules the play is not reviewable and when none of the officials saw the puck go out of play the goal was allowed. Henrik Zetterberg had the other Wings goal in the win.


text:
Caleb is my second of three children. He was diagnosed with type 1 diabetes at the age of three in January 2007. He has used the OmniPod Insulin Management System since April 2007 and the DexCom Continuos Glucose Monitor since September 2009.
Recent Posts
World Diabetes Day Image Update |#wdd
For the past couple or maybe few years I've created a World Diabetes Day image to use as a profile picture for World Diabetes Day (or here's one that works for a Facebook cover photo). I've shared it publicly if others would like to use it. Here are a couple updates for this year. You are welcome to use them and although not necessary, it would be nice if you could give a nod to the creator! My best to you all this diabetes awareness month in any and all advocacy efforts, big or small.
- FDA Approves #Dexcom Software with Artificial Pancreas Algorithm Leave a reply
- #FDA Approves #DexCom #Share | DexCom Share Comments Off
- #Nightscout | The New Rig #WeAreNotWaiting #CGMinTheCloud 5 Replies
- #Nightscout | The first two weeks #CGMinTheCloud #WeAreNotWaiting 3 Replies
- Nightscout | Getting Started #wearenotwaiting #cgminthecloud 7 Replies
- What's in the bag and what isn't 8 Replies
- The New Dia Bag – CMC Urban Pack | PDM Carrying Case 1 Reply
- In the Middle #backtoschool 6 Replies
- #Dexcom Investor Call #CGM Q4 2013 5 Replies


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Become an Alumni Ambassador
Are you an enthusiastic Excelsior graduate*?
Would you like to help strengthen the College's network of more than 150,000 graduates?
Excelsior alumni are unique and you can help us generate a sense of identity among graduates of the College.
What do Alumni Ambassadors do?
There are many ways alumni can be Ambassadors for Excelsior College. You may want to:
- Submit news or developments about alumni from your area to the Alumni Office
- Promote the College to others by talking about its goals, mission, and programs
- Allow the College to share your name and contact information with Alumni and students, if requested, in your geographical area
- Support marketing and promotional initiatives of the Alumni and Admissions Office
- Offer advice on venues and suppliers for potential alumni events as needed
- Refer friends and acquaintances to Excelsior to complete their degrees
- Share your Excelsior College experience with others both informally and formally by providing a testimonial the College can use in its marketing materials
- Stay active in social media and advocate on behalf of the College on your networks*
If you have the time and want to get even more involved, at times we need alumni who can:
- Help make phone calls to remind alumni about upcoming events as requested by the Alumni Office
- Act as a point of contact for information and advice on your career field
- Coordinate or host activities and events for alumni and students in your area
Alumni Ambassador Registration
Questions? Contact the Alumni Office at (888) 647-2388, ext. 145 or firstname.lastname@example.com.
* Whether you graduated from Excelsior, Regents College, USNY-Regents, or Regents External Degree Program (REX), we need your help in improving our outreach efforts.
Contact Us
Alumni Affairs Office
Email: email@example.com
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Send news of your accomplishments and activities so that we can take our hats off to you in future issues of Excelsior's Magazine!
Honor Rolls
Through contributions of time, talent, and treasure, Excelsior College alumni can help provide life-changing opportunities to students, engage graduates, and advance the mission of the College.
Honor Roll of Volunteers 2012-2014


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Use code HA9MWXdetails >* To Save 10% on orders $249 or more. Use promotion code HA9MWX during checkout. Discount does not apply to shipping charges, delivery surcharges, duties or customs fees and cannot be combined with any other offer. Promotion cannot be used on previous orders. This promotional offer may be modified or terminated at any time. Offer expires 12/27/2014 at 11:59pm ET.
Show your power when you personalize these Paw Power Spirit Water Bottle Labels with your schools color and wording.
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Looking for a water bottle label to fit a smaller bottle? Try our Create-A 16.9 ounce Water Bottle Label - item number STWCWT.


text:
The 40 Most Iconic Bobs of All Time
These celebs prove that a short chop is the hottest haircut of all time.
By Jennifer Conrad
Clara Bow
Circa 1928
Good Picks: Holiday Ideas • Give Back Promos
Circa 1928
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Find out about exhibitions, activities, tours and talks at Birmingham Museums
Aston Hall, Blakesley Hall and Soho House provide a choice of spectacular and elegant locations for your dream wedding.
12th April 2010
Artefacts from the Staffordshire Hoard are to go on long term display at Birmingham Museum and Art Gallery.
A temporary exhibition of items from the Hoard has been on display in Gallery 20 since March 13th. This will remain in Gallery 20 until until mid-June. The exhibition will then be transfered to the Industrial Gallery where it will go on long term display until the new Staffordshire Hoard Gallery opens at the museum.
The Staffordshire Hoard appeal is ongoing as we need your help to raise money for the conservation, research and display of the treasure. Please donate to the appeal online or by calling 0844 415 4004.
During the transfer from Gallery 20 to the Industrial Gallery there may be a short period when the Hoard is not on display. Information about this will be available closer to the time or contact us for more information.
You can follow news from this museum through the RSS 2.0 feed.


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- Product Description
- Customer Reviews
Product Description
Alpinestars SP-1 1-Piece Leather Suit
Packed with MotoGP derived technology, Alpinestars SP-1 Suit offers the sports rider and track day devotee exceptional levels of protection, comfort and performance in a sleek, modern design.
- 1.3mm premium full-grain leather for excellent abrasion resistance.
- Perforated leather panels enhance airflow within the suit.
- Accordion stretch panels on the elbows, lower back and knees improve flexibility and riding comfort.
- MotoGP profile, ventilated back hump for improved aerodynamic and cooling performance.
- Removable/adjustable CE certified GP elbow and shoulder protectors with injection molded shell and dual density foam padding.
- Removable/adjustable CE certified GP-R knee and shin protectors.
- External PU shoulder sliders provide extra impact protection and help prevent pitching the rider into a tumble when sliding along the ground.
- Multiple stitched main seam construction for maximum tear resistance.
- Snap connection system allows integration with the CE level 2 certified Bionic Race Back Protector which is available as an optional accessory.
- Internal chest protection compartments with PE protection padding (Alpinestars Bionic Chest Pads available as accessory upgrade).
- Removable mesh liner with stretch panel inserts work with outer stretch zones for improved flexibility and precise fit.
- Replaceable PU GP knee sliders.
- YKK® main zippers and semi-auto lock zippers on the wrists ensure secure closure at all times.
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Myth-busting Germany's energy transition
Despite what you may have heard in the press, Germany's transition to renewable power has been a stunning success. Energy analyst Chris Nelder runs down the facts.
Insurance: the key to renewable energy success?
Many banks are wary to finance renewable energy projects, and that hesitation can stall or even stop new projects. Insurers have stepped in to help mitigate the risks and establish the appropriate und...
Wind, wind everywhere. Who needs any other energy source?
There's enough of it to power the world 100 times over, a new study finds. But be careful - if you tap too much, you could trigger climate change. Ah, the power of irony.


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Fernando Alonso became the first repeat winner of the season when he clinched the European GP victory in the most exciting race ever seen in Valencia.
Sebastian Vettel had been on course for a comfortable victory on a hot sunny day at Valencia, 20 seconds ahead of Romain Grosjean when the Safety Car came out and changed the entire complexion of the race.
Running behind the Safety Car led to alternator failures for both Vettel and Grosjean allowing Alonso to take the win after he had fought his way through from P11 with a series of virtuoso overtaking moves. In the latter stages of the race Pastor Maldonado threw away a certain podium position by driving into the side of Lewis Hamilton, handing the place to a very surprised Michael Schumacher
Race Report
The sun was shining down on Valencia with the ambient temperature rising to 27C just before the start and the track at 44C.
Six rows of Grid
1.Vettel, 2.Hamilton, 3.Maldonado, 4.Grosjean, 5.Raikkonen, 6.Rosberg, 7.Kobayashi, 8.Hulkenberg, 9.Button, 10.DiResta, 11.Alonso, 12.Schumacher
As the lights went out Vettel got a great start and led Hamilton into Turn 1. Hamilton had to defend against Maldonado but kept the position. Kimi Raikkonen started much better than Romain Grosjean and looked to be squeezing past Maldonado when the Venezuelan moved across and Kimi had to lift off.
This allowed Grosjean back in front of Raikkonen, plus Kobayashi and instead of ending the first lap in P3 he was back in P6. The two Ferraris both got great starts with Alonso choosing the right line at every opportunity. Jenson Button and Nico Rosberg both lost out and went backwards.
Positions at the end of Lap 1: 1.Vettel, 2.Hamilton, 3.Grosjean, 4.Kobayashi, 5.Maldonado, 6.Raikkonen, 7.Hulkenberg, 8.Alonso, 9.DiResta, 10.Massa, 11.Rosberg, 12.Schumacher, 13.Button, 14.Senna, 15.Perez
Maldonado was using a lot of the track to keep Raikkonen behind him and pushed Raikkonen over the kerbs as they ran alongside through the 18/19/20 sequence of corners. He kept the place.
At the front, Sebastian Vettel set off at a gallop and by Lap 2 he had a four second lead over Hamilton. By Lap 4 it was 6.8 seconds. Although Romain Grosjean was first in line behind Lewis Hamilton in what was quite a large queue of cars, nobody was making any moves forward. On Lap 6 Jenson Button was able to find a way past Michael Schumacher for P12.
Felipe Massa was anxious to get past Paul DiResta who was driving conservatively, but couldn't find a way past the Scot. Mark Webber had got ahead of Heikki Kovalainen at the start but was still stuck back in P17.
By Lap 8 Vettel's gap was 9.6 seconds and Romain Grosjean was right on Lewis Hamilton's gearbox. On Lap 10 Romain launched an overtaking move around the outside of Hamilton running down to Turn 12 and made it stick. Hamilton was very fair and didn't fight the place too hard.
Kimi Raikkonen was also moving forward passing Maldonado on the outside of Turn 13 with a remarkable overtaking move on lap 13.
Jenson Button had started the first round of pit-stops on Lap 10 and Sebastian Vettel was the last of the front-runners (along with Romain Grosjean) on Lap 16.
Positions at the end of Lap 16: 1.Vettel, 2.Grosjean, 3.DiResta (not stopped), 4.Rosberg (not stopped), 5.Hamilton, 6.Schumacher (not stopped), 7.Senna (not stopped), 8.Webber (not stopped), 9.Fernando Alonso, 10.Raikkonen, 11.Kobayashi, 12.Maldonado, 13.Massa
On Lap 18 Fernando Alonso made another carefully executed passing manoeuvre, this time on Mark Webber into Turn 2 (for position as Webber had yet to stop) he got a slight flat spot on his tyres but carried on regardless.
Webber was in the mix of a fabulous assortment of cars that were yet to stop and those who had stopped. At the end of Lap 19 Michael Schumacher was at the front of a queue of lots of faster cars who wanted to get past him. Alonso managed to clear the traffic jam and get off after Lewis Hamilton.
Kobayashi closed on Senna and the Japanese driver tried to squeeze his car into a non-existent gap by the barrier and pushed Senna into a spin, damaging his front wing in the process. Senna's Williams lost the back end but incredibly managed to keep going, losing a few places in the process. Incredibly the stewards investigated the clash and decided that Bruno Senna was at fault.
Positions at the end of Lap 21: 1.Vettel, 2.Grosjean, 3.Hamilton, 4.DiResta(not stopped) 5.Fernando Alonso, 6.Raikkonen, 7.Maldonado, 8.Massa, 9.Hulkenberg, 10.Button, 11.Perez, 12.Rosberg
As the next laps began to unfold Fernando Alonso started to close in on Lewis Hamilton and in turn Kimi Raikkonen closed on Alonso. On Lap 27 Lewis put in a 1:46.2, while Fernando was able to do a 1:45.17
The race changed significantly on Lap 27 when John-Eric Vergne went to pass around the outside of Heikki Kovalainen's Caterham into Turn 12. The Toro Rosso looked like making the pass but as he came through Jean-Eric swerved right and hit the rival car puncturing tyres on both cars and damaging the suspension of the Caterham which started producing sparks from the rear. There was so much debris that the Safety Car was dispatched on Lap 29.
Cars immediately dived into the pitlane to change tyres and Hamilton and Alonso came in at the same time. Yet again it was another McLaren pitstop disaster with the front jack failing and dropping Hamilton's car off the tyres. They eventually got the new Pirellis on but Alonso was out past him. Raikkonen too.
As the cars lined up behind the Safety Car the positions were: 1.Vettel, 2.Grosjean, 3.Alonso, 4.Ricciardo (one stop), 5.Raikkonen, 6.Hamilton, 7.Rosberg (one stop), 8.Schumacher (one stop) , 9.Webber (one stop), 10.Maldonado, 11.Hulkenberg, 12.DiResta (one stop), 13.Kobayashi, 14.Massa, 15.Button
The Safety Car came in at the end of lap 33 and Vettel wasn't able to build his usual gap, in fact he almost caught the Safety Car up by the final turn. As they started off down the pit straight Fernando Alonso was very close to Grosjean who protected the inside line. That opened the door for Alonso who had already overtaken Mark Webber at Turn 2 around the outside. Despite this, the two cars touched mid-corner but both continued. Further back Kamui Kobaysahi drove his car into the side of Felipe Massa (this time earning him a penalty), while Hamilton was able to get a place back off Raikkonen.
Then the race changed again as Sebastian Vettel slowed to a stop with a failed alternator handing Fernando Alonso the lead. Seven laps later and Romain Grosjean was parking his Lotus with exactly the same problem. Both likely a victim of the Safety Car running.
While all this was happening Pastor Maldonado got past Mark Webber into the final turn, forced him wide and onto the run-off and as the Red Bull regained the track he was overtaken by both Force Indias and lost three places in one turn. Sergio Perez got past Jenson Button into the final turn to take P7 for what seemed like another late race charge.
Positions at the end of Lap 41: 1.Fernando Alonso, 2.Hamilton, 3.Raikkonen, 4.Maldonado, 5.Hulkenberg, 6.DiResta, 7.Perez, 8.Button, 9.Rosberg, 10.Petrov, 11.Schumacher, 12.Webber
Petrov had made three pitstops and was up to P10 but was being chased down by the late stopping Schumacher and Webber.
All eyes switched to the front to see if Hamilton and Raikkonen could catch Alonso, but the Ferrari driver seemed up to the task and managed to keep a four-second gap through to the closing stages. Sergio Perez managed to get as high up as P6 by overtaking DiResta, but then started dropping back. Button fell into the clutches of Schumacher and Webber on Lap 49 but was able to pass Perez before the end of the race.
Nicco Rosberg had stopped late for tyres, too and was tearing up the ground in his race to the front setting fastest laps in his pursuit of Button. He managed to overtake both Jenson and the one-stopping Paul DiResta to take P6 before the flag.
On Lap 52 Schumacher and Webber were 7th and 8th and closing in on Perez. In the final few laps of the race they overhauled DiResta, Perez, Nico Hulkenberg and then both Maldonado and Hamilton took themselves out of the equation.
Raikkonen finally made an overtaking move on Hamilton on Lap 55 but was too far back now from Alonso. Maldonado in P4 now put Hamilton under pressure. He tried round the outside of Turn 12 but Hamilton moved over to the edge of the track very much as the Venezuelan had done to Raikkonen earlier in the race.
Maldonado ran alongside Hamilton off the track, then rejoined and T-boned the side of the McLaren. It was an act of monumental stupidity from the Venezuelan driver who lost most of his front wing in the process. Had he waited, he could have passed him in any number of corners before the end.
As it was Hamilton's McLaren was slammed into the barriers and retirement and Maldonado limped home to P10 throwing away an almost certain podium place.
Although he didn't know it at the time, this put Michael Schumacher into P3 and Mark Webber an incredible P4.
An emotional Fernando Alonso duly came home to win an epic grand prix, one of the finest crafted races of his career, but as he admitted afterwards one which involved a fair degree of luck for getting away with contact with Grosjean and Vettel's unusual failure. Whatever, a podium place from 11th on the grid would have been a fantastic result. The Ferrari driver stopped his car on track without making it back to parc ferme.
Raikkonen came home in P2 with Schumacher in P3 (the result slightly under a cloud for the use of the DRS through a yellow flag zone). Schumacher himself was ectsatic. Webber was P4, Hulkenberg took his best result in P5 with a resurgent Nico Rosberg P6. Paul DiResta was hanging on with tyres that were down to the canvas in P7, Jenson Button in P8, Perez in P9 and Maldonado still circulating in P10.
It was easily the best Valencia Grand Prix of all time with an emotional Fernando Alonso in tears on the podium. Not only had he won, his closest rivals hadn't even scored points. The stewards would have to work long and hard to clear up the pieces afterwards.
01. Alonso Ferrari 1h44:16.449
02. Raikkonen Lotus-Renault + 6.421
03. Schumacher Mercedes + 12.639
04. Webber Red Bull-Renault + 13.628
05. Hulkenberg Force India-Mercedes + 19.993
06. Rosberg Mercedes + 21.176
07. Di Resta Force India-Mercedes + 22.886
08. Button McLaren-Mercedes + 24.653
09. Perez Sauber-Ferrari + 27.777
10. Maldonado Williams-Renault + 34.630
11. Senna Williams-Renault + 35.900
12. Ricciardo Toro Rosso-Ferrari + 37.000
13. Petrov Caterham-Renault + 1:15.871
14. Kovalainen Caterham-Renault + 1:34.654
15. Pic Marussia-Cosworth + 1:36.565
16. Massa Ferrari + 1 lap
17. De la Rosa HRT-Cosworth + 1 lap
18. Karthikeyan HRT-Cosworth + 1 lap
19. Hamilton McLaren-Mercedes + 2 laps
Did Not FinishGrosjean Lotus-Renault 41
Vettel Red Bull-Renault 34
Kobayashi Sauber-Ferrari 34
Vergne Toro Rosso-Ferrari 27
Glock Marussia-Cosworth 1
Any reproduction, publication or redistribution of this material without the written agreement of 365 Media Group is strictly forbidden.


text: DIGITAL TREASURES : Item Viewer home : browse : advanced search : preferences : my favorites : about : help add to favorites : reference url back to results : previous : next Hayden Rowe Looking Towards Main Street, ca. 1880 TitleHayden Rowe Looking Towards Main Street, ca. 1880 Full Size Imagehttp://dlib.cwmars.org/cdm4/images/full_size/Hopkinton/64.jpg SubjectHayden Rowe Street (Hopkinton, Mass.); Hopkinton (Mass.) History; Hopkinton (Mass.) Pictorial works DescriptionA view of Hayden Rowe Street in Hopkinton, ca 1880. The view is north towards Main Street, the street is unpaved and pedestrians can be seen on either side. In the right front of the image is a man standing beneath a sign which reads Horse Shoeing. Trees and fencing line the street and the steeple of the Congregational Church can be seen in the distance on Main Street. PublisherC/WMARS http://www.cwmars.org Dateca 1880 Typeimage Formatimage/jpg Source4x6 inch photograph printed by William Robinson from plate glass negative in 1970's Languageen-US RelationFrom The Hopkinton Public Library Treasure Room Coverage42.24 N 71.49 W RightsPlease request permission in advance to use image by contacting Rownak Hussain at email@example.com add to favorites : reference url back to results : previous : next powered by CONTENTdm ® | Contact: June Stokoe ~ Digital Initiatives ~ C/W MARS ^ to top ^


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and Somewhere in SLC, in an old house, with an old TV, an old man smiles....
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Favors did good and Corbin kept him in.....?
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Silence is golden, and gold is up these days, so silence is a solid investment.
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Cloudy Film/Dirty Engineered Hardwood Floors Installed By Lowe's
Posted by
MINNEOLA, FLORIDA -- We had these floors installed Nov 2007. I noticed the first day that some boards appeared dirty. I thought it would go away or that the glue was still wet on some boards. I called for some follow up - minor issues of a nail which kept coming up and a gap between the quarter-round and the trim, etc. and when the installer came I showed him the dirty looking boards and asked him if some glue got on top of some boards by accident. He said sometimes they come dirty in the box and I need to go to Lowe's and buy their special floor cleaner which he said was $15 a bottle. I don't mind cleaning my floors when I get them dirty but I thought this was ridiculous. He didn't name the product so even if I want to buy it now, I don't know what it is.
First I tried cleaning them with water. Could not get it off. I tried Method hard wood floor cleaner since it is very gentle and non-toxic (we have 2 babies). No dice. Afraid to put anything harsh on the floor, I called for a second follow-up visit and this time the installer did not return my call.
I followed up directly with Lowe's again by taking photographs to their store. It's hard to get a good picture because the flash washes out the filmy look but I think I took some pretty good ones, including one dated 6 days after the floor was installed! (I sent them to this site to have them attached to my complaint). Two reps visited (one a manager) and both agreed that certain boards sure did look cloudy-filmy-dirty while others were clean and shiny. I pointed out that the cloudy film is even in spots we don't walk such as under the couch and the carpet. They said this looks like a defect in the product (Mohawk) and an independent 'flooring specialist' would visit. He came the next day. He was in my home less than 3 minutes. He asked me no questions but took pictures.
I offered the information about the cleaners I had tried. By now the floors are 6 months old. I told him I have cleaned them 6 times: once with water and 5 times with Method; 3 times on my hands and knees with a cotton cloth and 3 times with a sponge mop. I even had a professional cleaning lady come and try to clean this up! Yesterday I got a letter from Lowes stating the flooring specialist decided that the problem with the floor is "buildup of cleaning products on certain spots on the floor". He stated he could see mop marks on the floor and that when he wiped the floor with a white cloth, some black came onto his cloth. Hello?! I mopped 10 minutes before he got there to get the babies' fingerprints off the floor. Of course he could see mop smudges. I am not complaining about mop smudges.
Of course he still got dirt on his cloth when he wiped the floor - does anyone with 2 kids not have dirt on their floor even after mopping? We live here - it is not pristine even after mopping. NO he did not move any furniture or the carpet to see the dirty boards where I have never mopped. NO he did not ask when the problem started - i.e. before I had ever mopped the floor with even water. How does he explain that the marks were there on day 6 when I had not even dry mopped it yet? He marked down incorrectly that we have no pets when we do (again, he asked no questions). If he guessed that incorrectly, I think we can safely assume he made up everything else he wrote too. I don't know if he's inept or just calling me a liar. I have many witnesses who saw the new floor, including my neighbor, who works at Lowe's.
I asked this neighbor if the floors looked normal and when he said no, that is what led me to call Lowe's back in the first place. What next? Do I just eat the $5500 we spent on this floor? I hate that it always looks dirty and I'm very angry. I advise never purchasing anything from Lowe's. We were considering some kitchen upgrades but we won't be going to Lowe's.
Update: 6/3/08 - I phoned Lowe's to follow up on the ridiculous report from the "3rd party floor specialist". I give them credit for calling back because they know I must have been angry after reading his report. They provided a bottle of their special cleaner, "Bruce Hardwood Floor Cleaner" and a special mop. The mop handle broke off with the first stroke, so I can't recommend that. The cleaner left the floor clean and shiny - no fingerprints. Unfortunately, the cloudy look remains on certain boards - absolutely no change in its condition. Their rep said he doesn't know what to do next but will research and will call me back.
Update 6/27/08 - A second independent flooring specialist was sent by Lowe's. This man seemed very informed and reasonable. He explained that they have mixed boards from two different lots into my floor, which has caused some to appear shiny, and some less shiny, which leads to the "clean" look on some boards and "dirty" look on others. He stated at a minimum he will recommend that Lowe's pull up one or the other and replace so that all boards match. He stated he will advise them it will be easier to pull up the entire floor because the dull boards are peppered everywhere - not like they opened and used one box & moved on to the next. SOOOO, since we will be pulling up the entire floor anyway... I asked him about a second problem with the floor (a commenting person also mentioned this), it shows every fingerprint and footprint. Once mopped, it looks clean until someone walks on it. I asked if I should pick something else. We were shown several kinds of floors by Lowes and picked this because it matched our cabinets. It also stood out because it was the one non-glossy sample. The other samples were much shinier - obviously a different finish. I asked if a glossy finish would hide the fingerprints/footprints better. He answered, "all laminate flooring pretty much does that." What? What Laminate Flooring? Did I hear him right? My husband asked if we should have it refinished and he answered, "you can't refinish this." We were told by Lowe's that there are 3 levels of floors, Laminate (fake wood, the linoleum of the wood family), Engineered hardwood (real wood which can be refinished up to 3 times, constructed in layers to allow for expansion) and solid hardwood (which you can't install in Florida because it doesn't allow for expansion with humidity and because there is no subfloor to nail the boards to). We checked our invoices/receipts and they say "engineered hardwood" all over them. So after he left my husband got on the phone with Lowe's, and we're now trying to find out if they even installed the right thing. $5500 for one room (laminate, no less) and look what I am dealing with, still. Have I said it enough? - - - WE HATE THESE FLOORS!
Update 7/18/08 - Lowe's is giving us a credit for the materials and allowing us to choose a different floor. We may have to pay the difference for the materials, but that is OK - we will do what it takes, within reason, to get rid of these awful floors. We are looking at a Bruce Hardwood glue-down floor. I'm off to read the My3Cents reviews of Bruce floors. Yay!
Update 8/14/08 - replacement floors backordered until 9/20/08.
Resolution Update 09/12/2008:
Lowe's has finally replaced this floor, at no extra charge for me. Yay! We are satisfied with the new floor, which is not manufactured wood - it is a glue-down real wood floor.
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Anonymous on 05/14/2008:
Just curious...did you ever try the cleaner that was initially recommended by Lowes? Given the expense of the floor and the lack of interest by Lowes, perhaps you could hire an independent flooring expert to look at the floor? It would be best if you could find a local Mohawk dealer who may be willing to take a peek at the problem and write his recommendations. If he disagrees with Lowes, get another opinion...to get two refutations to Lowe's expert. If your own expert agrees with Lowes, you are probably out of luck. Good luck with this.
dan gordon on 05/14/2008:
I'm a former district mgr for Bruce Hardwood so let me try. Is this a glue down floor? Are the smudged areas where two boards come together on the edges? Most likely they used a urethane glue which is required. Most installers wipe the excess glue off but they don't change rags often so they leave a haze over the new wood. This won't come off by using normal cleaner. If you have a handy local hardwood dealer see if they have some urethane glue cleaner and try it. Continuing to use water, murphy's or the gozillion non recommended cleaners out there will make the whole thing look worse and will only give ammunition to deny your claim.
jbarber8 on 05/14/2008:
Hi Dan, It is a floating floor and when I asked if the installer could have gotten glue on the boards, he told me they don't use any glue - they snap together he said. Do you think he is mistaken? The problem is located where the boards come together but not on all boards. I used the Method because it's gentle, non-toxic (important when little kids do things like drop food then eat it off the floor) and environment-friendly plus just $5 a bottle.
jbarber8 on 05/14/2008:
I forgot to mention, the floors do not feel sticky or tacky at all. They just look dirty.
dan gordon on 06/10/2008:
some floating floors are still glued at the tongue so even if its a snap together floor some installers will add glue.
mrsleprechaun on 06/25/2008:
I too have engineered "wood" floors from Mohawk. My builder put them in my house and three others in my neighborhood and all of us who have them are grossly dissatified. They never look clean. They always have smudge marks and footprints on them. Besides that, almost everyone thinks they are laminate because there are three boards together in each plank and the surface simply does not look like real wood. I was told by a Mohawk representative to use 1 part vinegar to 10 parts water, put in a spray bottle, and wipe immediately with a dry cloth. My neighbor uses the Mohawk wood floor cleaner. Another expert on wood floors told me to use windex, yes windex. All these things work for about 5 minutes. Literally, the floors look clean till someone walks on them. Barefeet, socks, shoes, it doesn't matter. They also told us when we moved in (when I insisted the floors must be laminate despite their advertising hardwood), that the floors could be sanded and stained 3 times. Now they are saying they can be sanded 1, but only by a very careful expert. I don't think they would even hold up to that. Mohawk should stand because these rotten floors! (They are floating, btw, so no glue marks going on.)
nowoodfloors on 09/02/2011:
I have had a similar problem with the hardwood that was installed by The Home Depot. They installed Bruce Hardwood in three rooms in my house about 4 years ago. After a while I started to notce footprints on my dining room floor when I reported this to The Home Depot they sent an independent company to check the floor. The result was that they said I have used something on the floor to cause this and they will give me some board to replace the ones that are defective but they can not guarantee they will match and I will have to have them installed myself at my own cost, I have only ever used a dry Swiffer cloth on the floor and no one seems to be able to tell me what I am supposed to have used on it, as you can imagine I ame not very happy with The Home Depot and will not be purchasing anything else from there. I suggest before you buy anything from The Home depot you find out about their warranty and get it in writing in advance because the idea they give you of 100% customer satisfaction is not true.
Thank you
pam welch on 07/17/2013:
mistakes happen, and the installer should have ni oticed. usually lowes uses recommended linstallers who would have stopped when they saw the different woods.
glad they are redoing it for you though. I think I will see about a store with experienced installers
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Lowe's Flooring Installation "Policies" Are Out of Control
Posted by
MADISON, TENNESSEE -- I used to love Lowe's. It's cheaper than Home Depot and they have better deals than just about everyone on appliances. Lately, Lowe's is turning me into a bitter, angry person.
Two months ago...
It started simply enough. My husband and I decided to take advantage of a 0 interest no payment promo and have laminate and ceramic flooring installed. We picked what we wanted on a Saturday and got with an employee about arranging a measurement. The employee assured us that a subcontractor would be calling no later than Tuesday to set a day. So, Thursday...We called Lowes. The sub finally called Friday and came to measure Saturday. He measured quick, quick and said nothing about how big the space was. Not very, so it didn't occur to us to be concerned. The guy said he'd fax the measurements to Lowe's and we could pick up our estimate by 5pm.
So, about 5:30 we go to Lowe's to get our estimate. The kid who was working the flooring department didn't have a clue about anything. There was nothing on it in front of him and he said we'd have to wait until the department manager came back from his break. Which was at 6. We waited and the short of it is it wasn't there. And even if it was there it would take a few minutes to work up the estimate. The manager said he'd call when it was ready, which should be by Tuesday. So, Wednesday...We call. Not ready. Thursday, my husband stands in front of the guy with our unhappy baby and waits for an hour while he gets it together. We look it over and it seems pricey so we decide to do the laminate ourselves and let them do the ceramic. We do the contract on a Saturday and the Lowe's employee tells us that the sub will be calling us Monday and there's no reason why we can't get this done by Friday.
Right...So, Tuesday...We call. On Thursday we finally hear from the sub. We set the install for Monday morning. We spent the weekend pulling up carpets and moving furniture to save money. Apparently, that's extra labor. So, Monday the guys come and this part is good. They do a good job. I figured it would be a 2 day job even though no one mentioned that, so I wasn't upset when they said they'd be back Tuesday to finish up. So, Tuesday they finish and it looks great! And this part's our fault...We changed our mind. Shocking, I know. The tile looked so good we decided to have them tile part of what we were planning to put laminate on. So, the phone call runaround begins again. One week later and after many games of "so and so will call you back", we had our estimate. Ready? $2600 for our tiny little dining room. We thought it couldn't be more than 100 sqft!! So what's that all about? We get a look at the estimate and it says that we are being charged labor for 150 sqft plus other misc fees that no one could quite explain. That seemed like a ridiculous amount of space so we measured ourselves. We came up with approximately 102 sqft. ??
We contacted Lowe's about this discrepancy and they said they'd send someone out to measure again. But they felt like the installer was just padding the labor square footage to allow for waste. She said that like it was OK. Does that sound dishonest to anyone else? Anyway the second guy comes to measure and I took a more active roll this time. I stood over him asking questions and had him remeasure the part that had already been tiled. We had a feeling those measurements were incorrect also. He measured the dining area and came up with a very reasonable 102, but would estimate up to 105. He measured the kitchen and laundry area and came up with 74 sqft. We were charged labor on that for 100 sqft. He explained the waste issue as this; he charges us labor for the measured footage and then orders supplies for that plus 10%. Very reasonable. Except, Lowe's was saying they were charging labor for the square footage including the extra supplies. Meaning they would charge labor for 115 sqft instead of 105. The installer said if Lowe's was doing that, then they weren't getting the money. The subs had gotten in trouble for that before. The fax they send Lowe's clearly states what is chargeable as labor and what is ordered for supplies.
We've been in a 2 week runaround with the store manager trying to find out what their supposed to charge us for. He says it is store policy to charge the customers labor on square footage that doesn't exist. When I say that is dishonest, he says he has to talk to his area manager to find out if he can just charge for the actual area. He's supposedly been trying to do that for a week now. Today, I told him he should just make a decision so we could go over his head if we needed to. I'm tired of it. I'm tired of Lowe's and I'm tired of my plywood floor. His decision is that the estimate stands, with the extra square footage. He insists that's store policy. It's store policy to take advantage of your customers? He says that's what the estimate is for. If you don't like it, you don't have to do it. Where on the estimate does it state you are being charged labor on extra square footage? That's store policy he says, no one has ever complained before. You don't think it's misleading and dishonest? Store policy, he says. I don't see how it's not cheating the customer to charge labor on square footage that doesn't exist. It makes sense to order extra supplies, they can always be returned. But labor?? That's just wrong.
So, now we still have a plywood floor that Lowe's will be putting tile on when hell freezes and we've contacted the regional VP about a refund on the 74/100 issue.
The moral of the story is: Lowe's "store policy" on flooring installations is misleading and dishonest.
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you r stupid on 11/18/2005:
First off Home Depot is usually cheaper then Lowes on just about everything in my area, but even if it weren't you could have always had HD match the price and they give you another 10 percent off because lowes was cheaper.
kingmd75 on 11/19/2005:
This is more than a matter of not liking the estimate they gave us. Part of it is done now, so it's a little late for an HD price match. The issue is we didn't reallize they were overestimating the square footage. We know now, so we have to get them to give us our money back. I would also be willing to bet that anyone who's had flooring done by Lowe's installers has been cheated. We spoke to a guy at the regional office who said that the stores are supposed to give you your money back on the labor when you return the extra supplies. The manager of the store in Madison, TN didn't know that and the estimates do not make it clear that the shown square footage is at least 10% higher than your actual square footage. So, I bet Lowe's owes money to lots of people who don't even reallize it.
504lowes40 on 03/30/2006:
I am a flooring specialist. on carpet and vinyl installations you will be charged for labor on ALL materials handled including waste. Why? you cannot return scraps and trimmings. On Items like hardwood,laminate and tiles You are charged for labor according to room size and not waste because you can return whole boxes of wood and even single tiles.
Bodashustatas on 07/14/2006:
The problem as I see it is that you know everything. Or not, this is a retailer! They have only been doing installations for 10 years or so. There is a lot to learn by everyone involved. Lowe's is very good at being a retailer. They have been doing that for more than 50 years! Maybe you should hire an installer who also has 50 years of experience, not 10!
nina09 on 03/16/2008:
I totally agree. Their customer service is terrible. They charged me $35 to come and measure my flooring. It has been a month and no one called. I visited the store to ask for a refund as I didn't want to wait anymore. They said someone would call soon and that they cannot refund the money. They won't refund the money nor come to measure???? it has been 2 months now.
installer1974 on 05/17/2010:
I do not work for Lowe's, yet I have been an installer for many years. All I can say is, you WILL be charged for materials handled. if you have an 11x15 room to carpet, and you order a 12x15 roll, be prepared to pay for the extra yardage as materials handled. If you want to go to the store, cut off that extra foot, dispose of it, and not have to fondle it hoping it doesn't destroy your new wallpaper, then you won't be charged for it. If you order some laminate that comes in 20 square foot boxes and you have 102 square feet, prepare to pay for 6 boxes at 120 feet and ask for the extra boards to keep. A company will not sell you a half box and keep the rest. Imagine going to Walmart for some cupcakes for your kids birthday party and saying we only need 22! Tough cupcakes, you have to buy 24 in two 1 dozen boxes, and you eat the extras. While I'm sure the store could have explained that to you a little better, it's still not fair to blame the store for a little overage as these products come (and have to be handled) in units. The list goes on and on, if you need 5 spark plugs replaced, the mechanic will charge you for 6. If you only want a single Nike shoe because you have one leg, you're going to have to buy the pair etc.
Pastlady on 07/30/2012:
Lowes flooring installation...BEWARE
Our family decided to install tile flooringin the section of our house that is built on concrete slab. We went to our local Lowes store and looked at flooring. We really liked the Rialto White 12x12 tile. Not knowing how to install tile , we asked Lowes to send one of their contractors out to measure our floor and give us an estimate. There was a $35.00 non-refundable estimate fee, that would be rolled into the job if we signed with Lowes. We were told that for installation, Lowes charges $5.97 per square foot. On Tuesday July 24, the measurer and installer, Walt H. came to measure. He was friendly and told us he was second generation in his company. This gave us confidence in his expertise. The next Thursday, 7-26 we went to the store to collect some samples of the tile, and while there were handed the estimate.
The amount of tile indicated as needed on the form was 805 square feet for tile, amounting to $1,762.95 for the tile.. The amount for the installation was $5.97 x 805, or $4,805.85. There were incedentals, like thinset and grout. The total was $6,807.64.
This estimate puzzled me greatly. The reason was that my husband and son measured the amount of flooring that we had, and the total they came up with was 663 square feet (another company had measured our floor and reported it was 680 square feet, at least in the ballpark). This was supposed to be an experienced professional doing the measuring, but the numbers were greatly different. I know that there is a percentage added to the amount of tile you get for waste. But adding the 10% extra for waste would only bring the total of tile needed to 725 square feet. We would not expect to purchase more than that with experienced, professional installers on the job. So they expected us to purchase 80 square feet we did not need. I know we could return this, but it would be stupid, and inconvienient.
Then there is the issue that in the estimate we got it stated that we would be charged the installation on the 805 square feet on the form, not the actual 663 square feet being installed. We were expected to pay to install phantom flooring.
So Lowes wanted us to buy a large amount of product we did not need, and then pay an installation fee on it, whether or not we needed it. This seems to be a nice arrangement. For the business. We would have paid around $1,000.00 more for the job than needed.
Even adding in a few square feet if we measured poorly, this seems to be padding the charge excessivly. When we first called Lowes and spoke to Jeff in flooring, he said they figure the footage according to the measurements they are given. So their measurements must have been close to that. When I asked why we were being charged for 805 square feet of installation, he said the installers are paid for every square foot of product that goes out the door (not the amount of square footage to be installed) ! I then Called Walt H who did the measurement. I asked why the square footage was so high, and told him what our figures were. He said his measurements were close to ours, and that we should call Lowes again, perhaps have a remeasure and have someone else install it, and quickly ended the call. I called Lowes again, and was told I should call the central office. I spoke to a Olivia, who took my complaint. Someone from the central office said the manager of the store would call me.The manager of the Lowes, Kim called me, and I spoke to her and told her the situation. She said she would look into it. I said I felt cheated, like someone tried to take advantage of us. Later, Mike from flooring called to ask if we would be using their installation service. I explained the situation to him, said I had no longer any trust in the integrity of Lowes, and would also try to get the tile elsewhere. I stated that there was something wrong with this, and I would be putting this infromation into a review to warn others. I also called the FTC. I also let the BBB know.
I also want my $ 35.00 measurement and estimate fee returned. I have no problem paying a fee when I know about it, but I do not like paying someone to try to rip me off. I will pursue this. The final thought is that we feel so insulted that someone in this process considered us so stupid and gullible that they could blatantly inflate the charges on our job. Do we look that ignorant? Or do they just do this to all their customers? Makes you think.
miss g on 11/17/2012:
The 10% overage is to account for waste..meaning tiles that are cut, you loose approximately 10% to waste..the installer is handing it, cutting it..etc, therefore is paid for this..period. It is not phantom installation, or tile..it is waste from a tile that was cut.
Nelle on 06/14/2013:
Keep away from Lowes...what a rip off. They did the same to me. They over estimated my carpeted areas in my house by an extra 98 square feet. My laminate flooring in the other part of the house was over estimated by 127 extra square feet. I had a great experience with Empire...and I was given a reasonable price.
Nicki on 08/03/2013:
Yes, I can see your point. I understand paying for the extra 10 percent of material. Installation charges are based on the space they are covering. This should not include ten percent more space! That makes no sense.
Greg on 08/12/2013:
I went to Lowes here in Indy yesterday (Sunday) and scheduled for measurements. I was told about the fee for measurements. Iw as doing carpet upstairs and vinyl in the basement bar. This required two separate orders. Gentleman set up one order for the $35.00 and set up the other for .01 cent so I would not be charged for two orders. He also put in a request for the same company to do both measurements. That night I received a call from the lady that would be doing the measuring. We set up for the next day which was today at 3. I was told I would get a call about 20 ministers prior to,arrival which I did. She arrived at 3 and started the measurements. She used a laser measuring device which fed directly into her tablet. When complete she showed me the exact measurements that were recorded. She then showed me how the system arranged everything accordingly to maximize waste. It showed a 16% waste on the carpet portion. She told me that she would look closely at it tonight and get that down to about 12%. She measured the linoleum part of the job and there was 2% waste but only due to the linoleum choice I made was a 13' 2" width and my area was only 12' 6". I was told I would receive a call from my associate at Lowes within 24 hours. We will just have to wait and see how that goes. The associate at the store helped me pick out the two samples on Sunday and wrote on a card that I was not to be charged the deposit on the two samples. The cashier was not willing to do that so I asked her to call him. She did. I did not pay the deposit. Granted it was a refundable deposit but it was very nice of him to waive that fee. I chose a high end carpet with the highest grade pad. He said he would work to get the price down a bit. Again we will see how that goes. So far this has gone better than could be expected.
Kevin on 08/16/2013:
You should have gone to Carpet One Floor and Home. They are the best!
Sarah on 08/26/2013:
My family has owned a small mom and pop store since 1971, Lowes does over estimate on all of there jobs (at least everyone that I have seen), with that being said. Everyone should stop promoting the big box stores and shop local. You will get a better and honest deal.
lnvb on 09/29/2013:
lowes is no good
Patricia on 10/24/2013:
Tile is not that difficult to install. Yes it takes some planning and a tile saw, but no way would I pay $5.97/square foot PLUS materials. Take a class and start with a small room to get a feel for it. We just did our two bathrooms, dining, kitchen, laundry room and all closets. I'm betting we saved at least $3k in labor costs.
Wayne on 10/28/2013:
Here's my experience with Lowe's, (For the record I like Lowe's but will never get them to install anything again) Selected Lowe's for my carpet install of Stain-master carpet, my son was home when the estimator came so he didn't ask any questions like I would have (not his fault) the came back with the estimate which I thought was fair, then came installation day, The brain dead estimator decided to write the estimate up changing the color of the carpet in the middle of the hallway as opposed to under the bedroom door. I caught the installers before they went and did this but then that had to piece 3 pieces together to make it the right color. I called Lowes and they said they would fix it.Hah! They wound up ordering a new piece they found in the same die lot to come back and replace the hallway carpet. Sounds good right? Wrong. They have been back twice now to try to get the carpet to mend to each section correctly. Each time I call they don't want to hear it till I have to call the store manager and get him involved. I've pretty much given up on any hope that it will be fixed correctly. My advice to Lowes, hire your own people to do the measuring and installation, otherwise until then and until you stand behind what you sell, your useless as a carpet co.
tileman on 11/01/2013:
I'm sorry you have had a bad experience with your Lowes tile install. I have been in the tile and flooring trade for 20 years now. I install tile in all areas of the home as well as commercial. Your estimate concerns with job waste are understandable. I compete with many and some charge labor on exact sq.feet while others include the waste factor . I support the latter. Here's why.. if your room is 100 sq ft exactly (net) and you want a tile installed as let's say on a diagonal or an off set design maybe even jusy square set, you really need to figure for the proper waste ..this depends on that pattern and tile size also. Large format tile especially needs a larger waste allowance. I try to explain to clients that if the extra tile or materials needed weren't available on the job site, it would not get completed.. and since we are "cutting and fitting "these extra tiles we are actually working harder to install them as opposed to setting a full tile. I have worked for many retailers including Lowes. They all have the same policy.. It is not dishonest. Its common sense. And fair.My competition sometimes plays that "we only charge for exact dimension" policy, buy they always make up for it my jacking up the price or adding other "built in" charges. Hope that clarifies things. "Let's do this" lol.
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Lowes Flooring Install Ripoff Attempt
Posted on
FRANKLIN, WISCONSIN -- Lowes flooring installation...BEWARE
Our family decided to install tile flooring in the section of our house that is built on concrete slab. We went to our local Lowes store and looked at flooring. We really liked the Rialto White 12x12 tile. Not knowing how to install tile, we asked Lowes to send one of their contractors out to measure our floor and give us an estimate. There was a $35.00 non-refundable estimate fee, that would be rolled into the job if we signed with Lowes. We were told that for installation, Lowes charges $5.97 per square foot.
On Tuesday July 24, the measurer and installer, Walt H. came to measure. He was friendly and told us he was second generation in his company. This gave us confidence in his expertise. The next Thursday, 7-26 we went to the store to collect some samples of the tile, and while there were handed the estimate.
The amount of tile indicated as needed on the form was 805 square feet for tile, amounting to $1,762.95 for the tile.. The amount for the installation was $5.97 x 805, or $4,805.85. There were incedentals, like thinset and grout. The total was $6,807.64.
This estimate puzzled me greatly. The reason was that my husband and son measured the amount of flooring that we had, and the total they came up with was 663 square feet (another company had measured our floor and reported it was 680 square feet, at least in the ballpark). This was supposed to be an experienced professional doing the measuring, but the numbers were greatly different. I know that there is a percentage added to the amount of tile you get for waste. But adding the 10% extra for waste would only bring the total of tile needed to 725 square feet.
We would not expect to purchase more that that with experienced, professional installers on the job. So they expected us to purchase 80 square feet we did not need. I know we could return this, but it would be stupid, and inconvienient.
Then there is the issue that in the estimate we got it stated that we would be charged the installation on the 805 square feet on the form, not the actual 663 square feet being installed. We were expected to pay to install phantom flooring.
So Lowes wanted us to buy a large amount of product we did not need, and then pay an installation fee on it, whether or not we needed it. This seems to be a nice arrangement. For the business. We would have paid around $1,000.00 more for the job than needed.
Even adding in a few square feet if we measured poorly, this seems to be padding the charge excessivly. When we first called Lowes and spoke to Jeff in flooring, he said they figure the footage according to the measurements they are given. So their measurements must have been close to that. When I asked why we were being charged for 805 square feet of installation, he said the installers are paid for every square foot of product that goes out the door (not the amount of square footage to be installed)! I then Called Walt H who did the measurement. I asked why the square footage was so high, and told him what our figures were. He said his measurements were close to ours, and that we should call Lowes again, perhaps have a remeasure and have someone else install it, and quickly ended the call.
I called Lowes again, and was told I should call the central office. I spoke to a Olivia, who took my complaint. Someone from the central office said the manager of the store would call me. The manager of the Lowes, Kim called me, and I spoke to her and told her the situation. She said she would look into it. I said I felt cheated, like someone tried to take advantage of us. Later, Mike from flooring called to ask if we would be using their installation service. I explained the situation to him, said I had no longer any trust in the integrity of Lowes, and would also try to get the tile elsewhere. I stated that there was something wrong with this, and I would be putting this information into a review to warn others. I also called the FTC. I also let the BBB know.
I also want my $ 35.00 measurement and estimate fee returned. I have no problem paying a fee when I know about it, but I do not like paying someone to try to rip me off. I will pursue this. The final thought is that we feel so insulted that someone in this process considered us so stupid and gullible that they could blatantly inflate the charges on our job. Do we look that ignorant? Or do they just do this to all their customers? Makes you think. I have since read reviews where the same thing was tried on others.
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Pancakes! on 07/30/2012:
Thank You! I has no idea it worked this way.
trmn8r on 07/30/2012:
Interesting review. It brings up an interesting question, and that is should labor be charged on anticipated waste? To me the answer is "definitely not". You need to order extra material, but the install charge should be for the actual area installed.
The way I read this, the higher ups both passed you back down the chain without addressing the central issue (unless something is missing). And then Mike called and simply asked if you wanted to go ahead with the install.
I'm glad you reported this. Even if they are allowed to do this, I don't think they should. Sounds like a ripoff alright.
Tt on 03/07/2014:
I agree with the complaints listed.They advertise a no haggle return policy,but not true! They will not refund the35 estimate and the employees are rude to top it off!
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Plain and Simple - LOWE'S SUCKS
Posted by
At the end of November, I visited the Lowe's in Rutherford NJ to purchase flooring for my new home - carpet and engineered hardwood.
Flash forward to December 14 and I'm told that a 2 day job is now a 3 day job because the installer booked a job in the middle of my job.
The installers arrived on time but the owner of the subcontracting company left shortly thereafter.
Day 1 - The carpet installers scratched and marked my walls with the rolls of carpet. The removed my stove to put flooring under it (even though I had told them otherwise) and left the oven in the middle of the kitchen.
Day 2 - they worked 1/2 a day
Day 3 - I had to take a day off of work to be there. The stove was still sitting in the middle of the floor, now covered in filth.
I received 3 calls from the installer pressuring me to sign off on the job. I refused until I was able to inspect it.
I went to inspect it and found a dented board that I asked to be replaced. My decorator found a number of other issues, including both nailing and gluing of the floor - which nullifies the manufacturers warranty.
My stove was still sitting in the middle of the floor, just outside my kitchen.
That night, I got a call from my painting contractor, telling me that the Lowe's crew had damaged one of his tarps, had shoveled garbage into one of the bathrooms, and damaged the bi-fold doors near my bedroom, had ripped out my phone wires, had removed a piece of base molding and had dripped coffee and left sugar packets on the freshly painted window sills.
I called Lowe's immediately and was assured that they stand by their installers and their work, and that on the following Saturday, they would send a representative to inspect the work.
A woman named Michelle came, took pictures and assured me that any fix up work could be done by my painting contractor, and that Lowe's would pay for the repainting, what ever repairs were needed, and a new oven if it had been damaged by the dirt. She also saw the garbage that they left on my front lawn, including chunks of wood and lunch packaging.
I also pointed out that personal items of mine that were stored in the garage had been tampered with.
I confirmed the discussion in an email to her and her boss.
Then I got the nastiest phone call I've ever had - from a man named Chad from their regional office, basically telling me that the problems are minor, and implying that since I didn't see his guys drip coffee on the window sills, that I have no proof that his guys did anything. The Lowe's team also damaged equipment owned by my painting contractors for no reason.
Using logic (why would a painter ruin his own work?) didn't seem to matter.
In addition, the painters had been there for almost a month and not a thing had been damaged, moved or tampered with. The problems arrived the same time the Lowe's flooring guys did.
In the meantime, I had my contractor move the stove back into place and hook it up, and imagine my surprise when I found a damaged piece of flooring that had been hidden by the stove when it was sitting just outside my kitchen.
Yet another inspection was scheduled, and who shows up, but the same rude, condescending guy (Chad) who tried to bully me and once again imply that my painters had ruined their own work.
When I mentioned the promises that Michelle had made to me, they told me that she told them she never said that.
As the left my home, I removed a heating vent so I could put on a new one and discovered about 2 inches of wood chips, wood chunks and other debris that the flooring installers had shoveled down there.
I called the "inspectors" back and watched their faces as their installer pulled out the garbage.
I called Michelle at Lowe's - she is no longer working in the flooring department. Imagine that! She tried to work with a customer and to make a customer happy and apparently they don't like that.
They told me that they have workmen who could fix all the issues, and didn't understand how I would be afraid to use any of their sub contractors after the incredible lack of care their "best" flooring guys showed me and my home.
I had been planning on using Lowe's to install a new kitchen. They lost any possibility of that when they treated me as though I was something that had to be scraped off the bottom of their shoes.
I will never again shop at Lowes.
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dan gordon on 01/02/2010:
Lowes isn't the problem as much as any box store is good at selling stuff but horrible at any installed products. I've been a flooring rep for 25 yrs and any one in the industry knows horror stories about lowes and HD.
Ytropious on 01/02/2010:
How did rolls of carpet scratch your wall?
madconsumer on 01/02/2010:
sounds like you should have hired your own contractors for this instalation.
Class Advocate on 01/02/2010:
I hope you took pictures.
bcd on 01/02/2010:
What a mess! You should post your story on other blogs. Good review.
Anonymous on 01/02/2010:
They subcontract everything out. I feel really bad for you. A store should be getting the best and most reputable to represent them. I'd like to have them lay some carpet in my basement. I'm rethinking that one.
madconsumer on 01/02/2010:
but of course we are only hearing one side of this story.
Alain on 01/03/2010:
Detailed review. I find it credible. Lowe's has numerous complaints about flooring installation posted on this site. I don't recall ever seeing an official response from them nor would I expect to as that might not be something their legal department would advise them to do. I personally wouldn't trust Lowe's to install flooring.
ljshaw on 01/03/2010:
Ytropious - when they carried the rolls of carpet and the underlayment for the wood floors, they made no effort to avoid scratching the walls.
madconsumer - If I knew then what I know now, I defintely would have hired a contractor on my own.
I will not allow Lowe's anywhere near a previously planned kitchen install and have hired a very reputable contractor.
I'm not quite sure what you mean by hearing only one side of the story. If you expect Lowe's to own up to their mistakes, my experience yesterday proved you and any other Lowe's aupporter wrong. They even demoted and moved the woman who came to my home and made promises that they refused to keep.
If that's not telling, then I don't know what is.
Thanks to you all for your responses. I look forward to hearing more of them.
Nohandle on 01/03/2010:
I don't doubt your experience for a moment and I've never done business with Lowes for floor covering. Yes, floor covering companies can ruin freshly painted walls and baseboards in a moment. Trust me on this one. Then it is your responsibility to have the painters back in to repair the damage often at your expense.
Don't sign off on anything until the job is complete. The subcontractors only want to be paid by Lowes who you in turn paid for the work. You'll never hear from them again once you sign on the dotted line.
ljshaw on 01/06/2010:
Nohandle - I knew there would be marks on the baseboards. But not near the ceiling. I also found gouges in a door frame (recently painted).
They came back to fix a portion of the floor on Monday and instead of walking on the tarp that was covering the stairs, they deliberately moved the tarp and rubbed dirt into the new carpet with their feet. At this time, I'm unable to remove the stain.
I was smart in that on Monday I brought a camera with me to document any new issues. I found flooring that was slipping (I could put a dime between the planks), big scratches on the walls and other issues.
I've already called The CEO's office and am now (supposedly) working with the District Manager to fix the remaining issues with the floor and he told me that my contractor could submit an invoice for the required repairs.
I've asked for written guarantees and was promised them by the end of this week. I doubt that I'll ever see it.
Just in case, I've already called my lawyer.
Nohandle on 01/06/2010:
I expect you would find marks near the ceiling if a crew dragged in a 12' roll of carpeting and didn't pay attention as to what was going on. Hit the ceilings, upper walls, middle walls and whatever else was around. As far as gouges in a door frame, yep I wouldn't doubt that either. I also wouldn't doubt anyone stating their furniture had been messed up as well. Face it, you had a terrible installation. No one took any respect at all as to your property.
6505 on 02/02/2010:
Let's build something together, sure, I think this place and like other's gets the contractors from the local liquor store. These people must have graduated "handyman's anonymous".
ok4now on 04/14/2010:
I like Lowe's and frequently shop there due to their excellent pricing and sales. I limit this to what I can physically leave the store with or what they will deliver for free. I would never trust ANY box store to do any type of installation or home improvement. They all use subcontractors who basically don't care, want to rush the job and get paid. Yes there are honest reputable guys out there but they are in the minority. I prefer to use local established businesses that have a proven track record with recourse if there is a problem.
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Lowe's Doesn't Use BBB Installers - Beware
Posted by
WENTZVILLE, MISSOURI -- This is beautiful, and EXPENSIVE flooring. Lowe's promised us at the point of sale that they would guarantee installation. Just letting everyone know that Lowe's did not stand behind their flooring installation with us. We spent a lot of money on flooring that was incorrectly installed and are having to pay out of pocket to have it re-done. We are getting no response from them all the way up to the President of Lowe's. I won't go into details, just imagine 8 months of inspections, phone calls, not returned phone calls, passing around, etc.
Don't get flooring installed by them! Going on 8 months of really messed up flooring. Bad business Lowe's. We will never shop there again, and hope you heed our warning.
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John Nicholson on 06/12/2013:
You learned the hard way, but for the benefit of others: never, ever go to a big box store to buy and have them install flooring of any kind--vinyl, carpet, wood, etc. They use sub-contractors and you take a real chance on what you have experienced---shoddy work, no help from the store, etc. We have used small retailers in the local area for decades, one in particular who use installers they trust, do a great professional job and who stand behind any problems. You can save some money going through a big box retailer, but the odds of having problems is increased substantially. Caveat Emptor!
Unhappy in Bloomfield Hills on 08/20/2013:
I have had two bad experiences with Lowe's installers. One was for a hot water tank - took four visits to get it right. The other (and current) is for a carpet installer who put down wrong (much cheaper) padding. Hope this correction goes better than last.
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Flooring Dept Is Inept!!!
Posted by
PITTSBURGH, PENNSYLVANIA -- We went to McCandless Lowes and ordered flooring with installation. A few days later a contractor called and came to our home and performed an estimate. He said Lowes will call today with the total estimate. They never called, after 3 days I called them. They said the estimate had been ready and the had "no idea" why someone hadn't called. I then made another trip to the store to sign the contract for installation and pay. No one called me for over a week. I called the contractor and he said "Lowes didn't call you?". I replied no.
They forgot to order pieces of flooring. I will call you when we are ready and the pieces are in and then you can go to the store and pick up your flooring, we will do the install Friday so you will want to move your furniture. I went to the store and got the flooring, corner round and paid for the extra pieces that were still not in. I put the flooring where I could around the house and began moving furniture. I then get a call from the contractor, can't do it Friday, pieces are not in. I will call you if it rains we can do it then or maybe Sept 29 or 30th. I now have taken a day off work, am tripping over boxes of wood and have all furniture crammed in to my kitchen. Managers, customer service are no help and do not care. Avoid Lowes Flooring Installation at McCandless twp near Pittsburgh. They have no idea at what they are doing but are happy to take your money.
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Lack of Customer Service
Posted by
BROWNSVILLE, TEXAS -- Have not been in a Lowes store in several years. Wife and I decided to look for tile for our condo to be installed the next week. 650 sq ft at a cost of over $1700.00. The funny thing is that we were unable to get any associate to assist us with our purchase. After a half an hour wasted in a store that had few customer we just left. How sad. Went to a competitor, several associates were eager to help. We picked out and purchased our tile in less than 20 minutes. Spoke to several friends they to have had similar experiences at the same Lowes location. Guess a store can't make money if they have no one there to take it from your hand.
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Most Incompetent Employees in Flooring--Including the Store Manager!
Posted by
NEW BERN, NORTH CAROLINA -- Dealing with Lowe's in an attempt to have 4 rooms carpeted and 2 bathrooms covered with vinyl for almost 2 months! Unbelievable screw ups! From getting a contractor to finally come out and measure, then screwing up measurements, items not in stock, finally getting items after umpteen phone calls, screw ups with bill, failure to bring enough vinyl, then told needed a different flooring before vinyl could be installed. Calls never returned from the employee, finally many attempts to talk with manager--he too provided lousy customer service and could not help resolve problems-and offered no help other than adding to my frustration! It goes on and on. I will Never deal with Lowe's again and will be sure to share my worse experiences with all I know!
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Dynamo011 on 02/04/2012:
I used to work in flooring for Lowe's, and I remember installed sales never being a strong point of the business (Kitchen installs were absolute customer torture). The best installation service will generally be had from the mom and pop businesses. Because their clientele base is so much smaller, a customer is much more valuable to them than they are to a big box store. Lowe's makes money on quantity, the little guy makes money on quality.
streetwise on 02/26/2012:
Go online, look up the CEO and email him/her with your complaint/explanation, include dates, times, names. They hate being bothered and the store manager will wish he dealt with you better. Go to every review site you can and check out their reviews on the store and leave your own review. One CEO was so upset with a copy of a review from another shopper that I quoted that he handled the problem himself and the worker that had to fix the problem and apologize and walked up eight flights of stairs to do it, asked if I really emailed the CEO...
mjae on 03/02/2012:
Is is just going to get worse.. they getting ride of all the small installation companies that care about what their install turns out. Going to large 3 out installer that couldn't care less
mac on 03/20/2013:
stay away from Surface Source flooring and whomever sells it. they will blame the home or installer for it buckling, warping, lifting,All the majical things that this type of flooring will do in your home!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Posted by
FAYETTEVILLE, NORTH CAROLINA -- I would like to commend Lowe's floor installer. The installer and his crew did an excellent job in installing my new tile floor. I received very professional help from the flooring department salesman who informed me of the necessary things to do and the way the installation would be handled.
The installer showed up a couple of days later, took measurements and set to install my floor, going above and beyond. His crew was very courteous and professional. I love my new tile floor.
my only complaint was that though I was charged $85.00 dollars for delivery, the tiles were not delivered by Lowe's for installation, and the installer had to pick them up himself so he could install it.
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unhappy999 on 01/08/2011:
Maybe Lowes had to pay the installer for going to get the tiles. Though, it wouldn't hurt to ask them about the delivery charge.
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Can't Deliver on Time
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SILVERDALE, WASHINGTON -- I love Lowe's products and have purchased several $$ items from them in the past few years. However, their customer service on delivered items gets a solid "F" from me. The store in Silverdale, Washington is beautiful, clean, and the staff are courteous, but getting an ordered item delivered in a timely manner is next to impossible. The date Lowe's says you'll have your item(s) is just a wild guess. My husband and I ordered a $999 kit to build a storage shed and it did not come on time. Then, it arrived and no one called us. When we went to the store to ask about the delay, it was found languishing in the store's warehouse. About $2500 of cork flooring we ordered last winter did not come on the date promised. We had ordered it well in advance of a party we planned at our house and tore up our old kitchen floor to get ready for installation. The flooring didn't come, and didn't come, and didn't come. We had a party with an ugly, torn-up kitchen floor. When we told guests our flooring from Lowe's was late, we heard many similar stories from them of Lowe's items ordered and not delivered on time. When the flooring order finally came, it arrived in fits and starts, a couple of boxes at a time. The matching moldings we ordered had to be re-ordered because "they appeared to fall off the original order," a store clerk told us. Hmmmm. How does part of an order "fall off?" We bought a high-end Maytag set washer/dryer several weeks ago. You guessed it--it came a few days later than promised. Worse, the sales clerk gave us an incorrect stock# to order a gas conversion kit for the dryer. When the installer finally came, the kit was the wrong one, installation was halted, and the part had to be re-ordered. We were told it would be expedited in overnight mail. But it wasn't. Here I sit five days later fuming. I called the store, was polite, and got passed around to several clerks, none of whom could tell me much. Worse, Lowe's has already processed the Credit Card account on the purchase and billed us for it. So they expect us to pay the bill on time when they can't deliver on time?? How unfair is that? I like Lowe's, but this may be the final straw. My husband came up with a good idea. The gov't uses this idea when contractors fail to deliver on time. They are assessed a fee for every day they are late with a product or service. I think it's time Lowe's did this. I've been driving 12 miles to a laundromat for several weeks, waiting for my new appliances to be installed. I think they owe me for the inconvenience and then some. I think I've had it with Lowe's.
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Alain on 10/20/2010:
Give Lowe's a call at 1-800-445-6937 and let them know they're losing business due to the problems you're having with store #2746 and/or go to lowes.com and send an e-complaint via 'contact us' at the bottom of their webpage.
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Here at Beard Guitars we take pride in
superb craftsmanship and every detail is
considered when building our top
notch, hand-made instruments.We have had a tradition of the highest quality in resonator guitars since 1985 and plan on continuing that tradition for many years to come.
Over the years many great musicians have visited our shop and played our instruments. Everything at the Beard shop is still a very intimate and small setting which allows us to work closely with our friends and customers. We hope to someday aid you in your search for the guitar of your dreams or a personal collector's piece.
Just give us a call.
Paul Beard with Stacy Phillips