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Customer Service
Montecito Dining Table Purchase.
Posted by
CORONA, CALIFORNIA -- I ordered the Montecito dining table on 5/28/2012 (order number 0528289LQIO) at the Corona, CA location. The table was delivered on 6-8-2012. Before the delivery guys left, I asked them to extend both leaves on either side of the table. One side of the leaf was hanging, and would not stay up on one side. The delivery guy looked under the table and told me that two screws were loose. He said he had tightened them, and the table was now OK. The leaf was now able to stay up where it was hanging before. I noted this on my delivery slip and they left my home. After they left, I had tried to put the leaf down and extend it back up again. It would not stay in place, and again was hanging on one side. When my husband and I inspected the table, we noticed that there were two big bolts completely missing from under the that side of the table leaf. It was after hours for customer service, and since it was a Friday, I waited til Monday to contact customer service. On 6-11-2012, I contacted customer service and spoke with someone named Orion [snip]. She advised me she would be sending me an email, and I needed to reply to the email with an attached picture of the hanging leaf and describe what was wrong with the table. I did this, and she replied via e mail on 6-14-2012 stating that she processed a replacement for the table, and I should allow 1-2 WEEKS for delivery of the new table. On 6-20-2012 I received a call from someone saying they were calling to schedule a time for a technician to come and try and FIX the table. I was confused since a replacement was already ordered. The technician said he would contact customer service and confirm. Another customer service representative then called me right after saying that instead of them replacing the table, they were now going to try to fix it. I scheduled the technician to come out on 6-21-2012. The technician showed up with the wrong bolts! None of the bolts he brought fit my table. I was furious, so I then attempted to contact the original customer service representative Orion [snip] by email after the technician left, so I would have documentation. She never replied to my email, so I then called customer service and spoke with a manager who told me she was now going to follow through with sending a whole new table. The new table arrived on 7-6-2012. Again, after assembly, I asked the deliver guy to extend the leave on both sides. AGAIN, one side of the table was in poor condition. It was uneven in the middle and looked as if the middle of the leaf was warped or uneven, causing it to dip in the middle and not lay even with the end of the table. The delivery guy tried and tried to fix it, but nothing worked. He told me I would have to contact customer service again. I made a note on the deliver slip, and he left. I immediately called customer service and asked to go directly to a manager. I was directed to "Chantel" who was very apologetic and asked me how I would like this situation resolved and what I expected Z Gallery to do. I told her, I just wanted the table in good condition and I wanted to stop this ridiculous process once and for all. She said I could get my money back for the table, have ANOTHER (third) table ordered, or pick something else from the store of equal value. I chose ANOTHER table to be brought. She said she was going to order the table and have it on the next delivery truck and someone would call me this week ASAP. She also said that because I have had such a terrible experience, that when and if I ever got a satisfactory table, she was going to make sure I got "compensated". She didn't exactly say what that meant. She said if the third table was to my satisfaction, I needed to call customer service again, and she would write in the notes for them to compensate me. It is now Wednesday 7-11-2012 and no phone call for the THIRD delivery, and no calls from customer service.
I am livid over this situation. I have never ordered from Z Gallerie before, and I will NEVER order again, unless Z Gallerie makes this situation right. I have been more than patient and have not once gotten upset or been rude to any of the deliver people or customer service support. At this point, I feel like I am not being treated fairly considering the many problems I have encountered with this purchase. From the deliver service not assembling the table correctly the first time, from the confusion with the table being fixed or replaced, to the technician not knowing what bolts to bring for that table, to the customer service just pacifying me. Enough is enough, and I expect resolution and a formal apology.
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Alain on 07/13/2012:
Looks like they sent you junk and then gave you a run-around. Contact the California consumer agency via http://www.dca.ca.gov/about_dca/contactus.shtml You may wish to file a complaint at http://www.ftc.gov/bcp/index.shtml as well. Thank you for the waring about not shopping at Z Gallerie.
Molly on 04/07/2014:
Did you ever the the table?
Minus all the run around - do you like the table?
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Never, EVER buy from Z Gallerie
Posted by
MCLEAN, VIRGINIA -- April 21, 2012 Saturday:
⢠Went to Z Gallerie at Tysons Corner 7867L Tysons Corner Center
McLean, VA 22102 at 8:45 p:m
⢠The sales person Philip assisted us
⢠We told Philip that we are going to buy âÂÂBlueworld of Waterâ which was on sale with a price tag of $499.00 around 9:00 p:m (Philip did not tell us that âÂÂBlueworld of Waterâ is final sale item, and the âÂÂBlueworld of Waterâ DID NOT display the tag âÂÂfinal saleâ on it. IT WAS OUR FIRST TIME SHOPPING AT Z-GALLERIE)
⢠He went inside the storage to get the item for us
⢠When he came back he only got one piece of item with him (The item should have two pieces) on the cart
⢠Since the item was heavy Philip had to place it on the cart to carry it
⢠We ask him if we can carry the item with the cart to our car and we will return the cart as soon as we are done
⢠Philip told us that Z-Gallerie do not allow customers to take the cart outside the store because the store was about to close in 20 minutes
⢠My husband ask him if this is a complete item
⢠After realizing another piece of item is missing, Philip went inside the storage room to get the other piece
⢠When he came back I was standing by the register, ready to make the payment
⢠Philip ask me to send my husband to the loading dock now about 9:20 p:m
⢠I called my husband who was a little further away
⢠Philip took the payment from me through the master card. The total payment was $524.90
⢠Philip gave my husband directions for the loading dock and tell my husband to call me when he gets there
⢠My husband went outside to pull the car for the loading dock
⢠My husband called me after few minutes
⢠I could not find Philip when my husband called, so I looked around for him in the store. I finally found him and told him that my husband is coming to the dock
⢠Philip just walked away without saying anything
⢠Then Philip came back after few minutes and told me that my husband is not there
⢠I told Philip that he is coming
⢠He told me that he will bring the items to the dock himself
⢠He showed me the way outside where the dock was and took me there
⢠I waited for Philip at the dock
⢠Philip came with one item after few minutes
⢠Then with another item after another few minutes
⢠I said thanks to him and then he walked away
⢠We came back home and unpack and installed the item
⢠However, it did not fit in out space as we expected
⢠We had to pack the item back, so we can return it the next day to Z-Gallerie
April 22, 2012 Sunday:
⢠I called Z-Gallerie
⢠I talk to a woman and told her we purchased âÂÂBlueworld of Waterâ yesterday and would like to return it today
⢠She asked me if that was on sale
⢠I told her, yes it was
⢠She said Z-GallerieâÂÂs sale items cannot be returned
⢠I was shocked
⢠I asked her how am I supposed to know that?
⢠She asked me if the sales person told me that
⢠I told her that âÂÂNO, He did notâÂÂ
⢠She said but Maam our sale items are final sale
⢠I asked her again, How am I supposed to know that if the sales person do not tell me?
⢠I also told her that there was NO SIGN or tag displayed on the item saying that it was a final sale item
⢠She said I am sure the sales person have told you
⢠I told her he did not
⢠Then she said the Final Sale must be on your receipt
⢠I told her yes it is, but I got the receipt AFTER I made the payment
⢠She said this is our store policy that we cannot return the sale items
⢠Then she said you can call tomorrow and ask for Philip
⢠Then she ask me my name and tell me that I will tell Philip you will call
⢠She also ask me to talk to the store Manager George Wallace
April 23, 2012 Monday:
⢠I called Z-Gallerie at 4:55 pm and ask for the store manager George Wallace
⢠George came on the phone and I asked him that I wanted to come to the store and talk to him today about an item I purchased on Saturday 21April, 2012
⢠He said he will be leaving in 3 minutes so I can come on Wednesday from 8:30-5:00 pm anytime
⢠Then he said if I can tell him about the item now on the phone
⢠I told him that I bought the âÂÂBlueworld of Waterâ on Saturday and wanted to return that now, is it possible?
⢠He said did you open it. I told him yes.
⢠He said then we cannot take it back if it is open
⢠I told him that the sales person did not tell me that it was a final sale item. It was not displayed on the item itself that it was final sale.
⢠He said cannot do anything because I opened the item
⢠I told him it is a very expensive item and I would like to keep it but it is not fitting in my space, can you please consider it. Also, it has never happen to me that I cannot return an item in a store unless it specifies it is a final sale or the sales person tells me it is a final sale, but it was neither in this case.
⢠He said I am sorry but I cannot do anything.
⢠I told him I may not buy that item if I knew it cannot be return, but I was NOT TOLD and DID NOT see any sign for final sale.
⢠He said sorry I cannot help you out
⢠I said, how I am supposed to find out if the item is final sale item, if the sign is NOT displayed on the item.
⢠He said âÂÂOh, the sign is there.âÂÂ
⢠I said okay then
⢠I hang up the phone
⢠I went inside the store around 5:30pm
⢠I went to look at the item
⢠I was shocked because they put in hand-writing âÂÂfinal saleâ on âÂÂBlueworld of WaterâÂÂ
⢠I went to the register and ask the sales person where the sale items are. he pointed them to me.
⢠I looked around for all the sale items
⢠None of them had final sale mentioned on it except âÂÂBlueworld of WaterâÂÂ
⢠I was shocked because after having the phone conversation with George he must have put the final sale on âÂÂBlueworld of Waterâ with hand writing. I was definitely offended from this behavior of lie and disrespect.
⢠I took some pictures of the other sale items which DID NOT have Final Sale displayed on them in Z-Gallerie
⢠I also took a picture of âÂÂBlueworld of Waterâ which NOW HAD (After my phone conversation with George Wallace) final sale written on it
⢠Then I went to the register and waited because someone was ahead of me
⢠One of the lady asked me if I need help
⢠I ask her if I can talk to the manager
⢠She said that would be me
⢠I was like are you George Wallace
⢠She said no, but I am also the manager
⢠I told her the whole situation
⢠She was persistent then she cannot return it
⢠I ask her it is a very expensive item, can you please consider it.
⢠She told me, if you think it was expensive, why did you buy it?
⢠I told her I would not have bought it, if there was a final sale displayed there or if the sales person told me that it was final sale. the case
⢠Then she said George told me about you and told me not to take any items back from you, so talk to him tomorrow and then rudely she walked away without apologizing
⢠I was disappointed and disrespected from her behavior
⢠I left the store
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Carolyn Ericson on 10/08/2013:
I had the same experience with a non sale item! Was told by the sales person it could be returned when purchased but when I went to return they wouldn't allow me to without a 30 percent re-stocking fee! She never told me that! No way! I kept the item and will never shop there again and will continue to spread the word via social networking, friends and family how horrible this company is and to never shop there!
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Z Gallerie sells overpriced poor quality furniture (made in China)
Posted by
done with it
A few years ago I paid about $250 for a black glass console table plus the $95 shipping. The table was left in the corner of my house and got virtually no use. It was just for show. But Within a year the black film behind the glass which gave the table its black appearance started peeling off. This cause the table to look like there were pockets of air or water underneath some areas of the glass. I called the customer service to complain about the product and to ask for a refund or exchange or store credit or some kind of compensation because I was shocked that they had taken my money in exchange for a 'lemon' of a piece of furniture. They said there was nothing they could do because it had been over a year and the manufacturer warranty ran out. It's hard for me to believe that there is nothing they could do. It's more believable that they didn't want to do anything.
I admit that their furniture has nice design to it. It looks good from far away. So several months ago we went ahead and bought a sofa from them. Upon closer inspection I could see that the nail heads in the sofa which were part of the design of the sofa were not individual nail heads but in fact all the nail heads were fused together, kind of like a string of beads to each other. How cheap! Buyers really must beware when buying from this company. I would not have thought to closely examine the nailheads in the store when purchasing their sofa. I had just assumed that any decent store selling a sofa for +$700 would use individual nailheads in the design. Ikea makes better furniture! I didn't bother to call customer service about this as this was not a manufacturer defect but done intentionally and I should have seen this in the store. That's what customer service would have said I assume...
A few months later, my husband and I were desperate for a dresser. We ordered one in July and it finally got delivered September. Several weeks after getting it, I noticed that it, too, was poorly made. I had not noticed earlier because it took me two months to start putting my clothes into the dresser. We had just moved and I also have a one year old so there were just more important things to do than put mine and my husbands clothes away in the drawer that had already taken 2+ months to arrive. Anyway, on the dresser, I noticed that they had oversprayed the lacquer onto the mirror facing, in addition to their being undersprayed areas on the dresser as well. And there are just other small details that scream that the dresser was made in China by people who don't care about quality. I was able to tolerate these flaws because I thought that I could fix it myself but after seeing the cheap paint get discolored because I had my TV sitting on the dresser, I had to call.
The resolution was that there was nothing they could do (or wanted to do). Their reasons: As far as the paint overspray and missing paint in some areas, this was something that I should have addressed with them when the furniture arrived. So if that had been the only problem, I guess I would have been stuck with the dresser, still. As far as the top of the dresser becoming discolored because a plasma TV on its stand had been placed on it goes, they say it could have been the TV's fault. So let me get this straight, I set my TV on the Z GallErie dresser (what a crazy idea. Who sets their TV on top of their dresser, right?) and this TV had previously been sitting on a glass entertainment center and on a different dresser at my previous residences and nothing had happened with the other furniture, but the discoloration on the Z GallErie dresser is my TV's fault. So everything else about the dresser indicates that it was of poor quality, but the paint they used happens to be of excellent quality and the protective pads under my TV stand was so awful that it damaged the paint on this particular piece of furniture?
My whole experience with buying and owning Z GallErie furniture has been awful. They won't admit that they sell overpriced but cheaply made furniture and will blame you when something goes wrong with it or make their warranties expire right before their furniture starts to break down. I will never buy from them again because I don't want to be paying a lot of money for cheap items and furthermore, I don't like how customer service blames the customer and is unwilling to compensate. Buyer beware!
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Anonymous on 12/10/2010:
On my local news today, they had a story during their Consumer Reports section and they were advising to avoid buying anything made in China.
MRM on 12/10/2010:
But avoiding products made from China is impossible!
MRM on 12/10/2010:
I have a Champion backpack made from China and its holding up pretty well for 5 years now. I'm shocked when I looked at the tag.
I bought the Champion backpack $10 at Big Lots and I have bought two of them.
Amarie4 on 12/10/2010:
I have to ask - If you were so dissatisfied with the quality and customer service, why did you order from them no one but TWO more times? Fool me once...
jktshff1 on 12/10/2010:
MRM, yea, kind of like avoiding sodium.
Anonymous on 12/10/2010:
Or sugar
Amarie4 on 12/10/2010:
done with it on 12/12/2010:
Amarie4, to answer your question, I should have known after the first time but I chalked it up to being a one time fluke incident and thought that perhaps their other products were made better. The second time, I went into the store and sat on the couch and touched the material and checked out the overall frame but didn't examine the nail heads. Because I didn't have any reason to think that they would use a nail head "trim". I didn't know such a thing even existed. But when I did notice I decided it wasn't worth calling customer service and have to wait for a new couch, stupidly assuming that they would work with me to get a new couch or give me store credit, at least. If I had experienced the same unwillingness to remedy the issue that second time, I definitely would not have bought the 3rd piece of furniture. And the only reason I bought the 3rd piece was because we had just moved and needed a bedroom dresser. I saw one that looked nice online and went to the store to make a purchase asap. The store did not have the exact dresser for me to look at and even if they had, I am sure it would not have had paint missing or paint overspray on it.
All in all, I was a stupid consumer and this experience has opened my eyes. I have bought more furniture since and none of them made in China. It took me a while to fine them and took me even longer to convince my husband to pay the extra money for it. They were made in the USA and I absolutely love them.
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Horrible Customer Service
Posted by
CALIFORNIA -- To Whom It May Concern:
I am writing to lodge a formal complaint towards your poor customer service at Z Gallerie, so that in the future this type of situation does not happen to other customers.
On January 30th, I placed order # 328998, a large order totaling over $500 worth of merchandise on behalf of my clients in St. Maarten. On the 2nd of February, I called a sales representative to notify her that, due to a change of plans I would need it shipped via 2 day service instead of the initially scheduled 7 day services. I won't go into how many times I was placed on hold each time I've called and for such extended periods of time, but it was not pleasant, nor was the attitude of the representative I spoke with. She informed me that there would be a charge, and I said that's fine and told her to charge it to the card on file and to ship it out immediately to go 2nd day service. I gave her my phone number and email address should there be any problems. Due to the urgency of this order I called again today on February 6th to find out that the order is still sitting in California. I've received no emails and no phone calls as your sales reps claimed to have placed. My clients are now not able to have their purchases in time for their yacht Charter. I have requested that Z Gallerie ship the order today via Fed Ex. I've asked for a tracking number, like always, and still haven't received one. I can only hope that this order will arrive in the next week.
I'm not blaming the individual I've I spoken with on the phone several times, as it is an effort with all the departments in Z Gallerie. I am hoping that next time there is a bit better communication and follow-up with your customers. Especially when they make it clear that they are in a hurry.
I called today, after I was Told by Mona AND Lorana in customer service that it would ship. They've now told me that it wouldn't fit on the truck, so they didn't ship it. It is now February 8th, with NO SHIPMENT!!! They are mean and accused me of changing my order. HORRIBLE HORRIBLE COMPANY!!!
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Buyer beware
Posted by
I purchased a leather recliner 2.5 years ago, cost $1100. The leather on the cushion appeared to flake away 2 months ago. Z GallErie told me they only warranty the leather for 1 year. I guess its my bad, as I could have read the warranty and chose to not buy based on that, but friends of mine who have the same chair (and 4 kids jumping on it) have had no issues. I travel a lot, hardly use the chair, so I suspect I got a lemon.
Buyer beware. I won't be patronizing Z GallErie again. You'd think for $1100 bucks there would have been some consideration. Don't expect any from this company. They follow the warranty to the letter. For such a supposed premium company, very disappointing. High margin, low quality - the American way. Thumbs down.
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Alain on 01/06/2011:
For $1,100 I agree with you, they should have product that lasts longer.
Jeff on 07/15/2012:
I have the same issue - leather recliner Chair (Z Gallerie) peeled. This is definitely not $1100 quality. I sent Z Gallerie 5 emails - no return, even from the President. I guess they are not interested in our business. At this point, I don't know if I'm disappointed with the chair or Z Gallerie. Has your issue been resolved, If so how?
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Terrible customer service, poor furniture quality
Posted by
GARDENA, CALIFORNIA -- My boyfriend and I purchased a queen bedroom set from Z Gallery, in Schaumburg, IL, the overall experience was a disaster.
Delivery: they delivered everything but the footboard to the bed, which means that we could not place a mattress on the bed, hence we could not sleep on it. The delivery men had no idea where the piece was. Worst of all this was on a Thursday!!
Quality: extremely disappointing for the price; a $2000 set, including a bed, 2 nightstands, and a dresser (no mirror). The dresser was scratched across the bottom. Furthermore, the handle fell off of one of the drawers the first time I opened it.
Customer Service: Terrible, horrific!!! I called to ask why the footboard was missing, and I was informed that the sales representative who sold me the piece at this location, and charged me full price for the bed, had failed to enter the sku number for the footboard. The people in the warehouse thought this was perfectly normal, and nobody ever got in touch with the store or with me to double check whether this was a mistake.
Apparently, this piece was in the warehouse in CA and wouldn't be sent to Chicago for another 2 weeks. I told the customer service consultant (I believe her name was Nataya, not sure about the spelling) that this was unacceptable as we did not have a bed to sleep on and that the piece should be overnighted to us. She said she would call me back. Not only did she not call back, I had to call again after 3 hours of awaiting patiently, and after being placed on hold for 30 minutes, I ended up speaking to the same representative who said she had been too busy to call back. After speaking to a supervisor (Omichalon, again not sure about the spelling), I was informed that they weren't even sure if they could ship the piece at all, and that she would call me back. I never received a call back, I called once again at the end of the day, and spoke to a different supervisor, Jennifer, who told me that the previous supervisor was now on lunch and would call me back with an answer as to when I would receive my bed.
No solution: neither supervisor called me back, they tried to tell me that they would give me a gift card once the piece arrived as if they could place a prize and a dollar value on the quality of my sleep (my boyfriend and I had to sleep on the couch). Her offer was insulting, as if a gift card would make up for their colossal mistake and lack of customer service!! I could not deal with them or the situation any longer having been ignored the previous day, so my boyfriend called back the next morning to be told that the piece would be sent through standard delivery and would take 5-7 business days, and this was on Friday. He told them that it was despicable that nobody ever called me back to inform me of this, moreover, he had personally gone on the Fedex website to assess the cost of this overnight delivery from CA to Chicago, and it would have cost Z gallery $150, relatively inexpensive for their mistake. He even told them that whatever gift card they offered to us, we would be happy to apply that to the overnight costs because we were not interested in a gift card, but rather in receiving the furniture we had paid for. It's not as if I was missing a nightstand, which I can do without for several days, but not having a bed is quite a different story.
In the end, we have spent the last 3 nights sleeping on the couch, and have no idea what the compensation will be because apparently they will decide that at delivery time. I wasted almost an entire day between the delivery and the time on the phone, several uncomfortable sleepless nights, and to top it all off the quality of the furniture was poor. Truly overall an extremely disappointing experience!! I should have read all the reviews on here before purchasing from this horrible company, and in this economy for them to be pulling this is absolutely unacceptable, they are lucky they have a policy where you can't return after 3 days of purchasing because I would have returned the set immediately.
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MSCANTBEWRONG on 09/28/2009:
Thanks for the heads up. Hopefully you'll get your footboard soon. Good luck!
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Disgusting Customer Service - Beware, Beware, Beware!
Posted by
I found this dining suite online and I really liked the look of it. I decided to call my nearest store (Scottsdale AZ) to check if it was in stock and how long it would be for delivery. It was quite quick as they had it in stock. So I went to the store to make sure I was satisfied with the suite before committing to the purchase.
An assistant within this store asked if she could help, so I told her what I wanted to order. After a quiet scuffle with another assistant (the one I had spoken to on the phone before my visit) they changed over (obviously commission based staff!!!). Payment was an absolute nightmare, it left me feeling sick to the stomach and very embarrassed. I paid by check (there was plenty of money in my bank account for this purchase). The assistant put the check through a tele-check machine and it was declined and asked for authorization so I had to call my bank. I duly called my bank who proceeded to tell me that it was nothing to do with them, money was available and that it was the tele-check company that Z-Gallerie were using. It took over an hour to sort it out. VERY STRESSFUL!! It eventually went through. I was told that a delivery company would contact me soon.
Bravo Delivery Company called on 8th April and arranged delivery for the following morning (I was quite impressed). That feeling didn't last!!! The delivery guys brought the chairs in and informed me that they looked a bit grubby. I checked them and they were right. The chairs were disgusting, covered in black stains both on the uncovered upper fabric and even underneath the plastic covering on the seats!!! The wood on two chairs had ingrained scratches. It looked as though I had been to the nearest charity shop and bought these. I was DEVASTATED. I kept the suite as the delivery company guys suggested, they told me that Z-Gallerie will 'simply' replace them. NOTHING WITH Z-GALLERIE IS SIMPLE!!! So, onto the Customer Service Department.
I immediately called Customer Services. The agent was RUDE. I told her that I needed this sorted out quickly because I have overseas visitors coming. She couldn't care less, she told me that a 'tech' will call to make an appointment in 3-5 working days to assess the condition of the chairs and will try and fix the problems. She then proceeded to tell me that if the chairs couldn't be repaired then they will be replaced in approximately 3-4 weeks. I told her I didn't want a 'tech' to fix the problems. This is brand new and shouldn't have 'problems' and that I wanted and needed them to be replaced asap. If you deal with Z-Gallerie you will hear 'I can't give you any guarantees', 'no guarantees', 'this isn't guaranteed'. I told her that this was unacceptable and that the chairs should just be taken back and new ones to replace them. She stopped listening to me then. I asked for a Supervisor.
I spoke to Jennifer, a Supervisor. I explained my situation, she repeated everything the first agent said. I told her it was unacceptable. Finally, after having to tell her why I needed this delivery and wanted it to be perfect (my visitor is my Mother-in-Law, who has been diagnosed with incurable blood/bone marrow cancer) she agreed to put an order in for six new replacement chairs and try her best to expedite delivery. I called Jennifer the following day, just to make sure the order had been placed, unfortunately her voicemail was on, so I left a message for her to call me. No surprises here then, she failed to call.
I wasn't available the following weekend and my Mother was babysitting for me. She took a telephone call from a Company trying to arrange a 'tech' call to fix problems with chairs. This was not agreed to. My mother called Z-Gallerie Customer Services and also the Scottsdale Manager, Travis. After, many conversations and quite good help from Paradise in Customer Service, she was told that six chairs had been ordered and delivery was expedited.
I received a call from Z-Gallerie on Monday 13th April. A man told me that my delivery was going to be between 7 and 9am on Wednesday 15th April. I repeated that it was definitely going to be the delivery of my chairs. He said 'YES'.
So, now it is Wednesday the 15th of April and I am ready at 7am and looking forward to the delivery of my chairs. At approximately, 7.20am, a man is at my door, telling me that he is a 'tech' who has been asked to look at my chairs. I nearly fell to the floor with shock. He knew nothing of new chairs!!!!!!!!!!!!!!!! He told me to call Z-Gallerie, they will have the photos of the furniture. It feels as though the Company didn't believe me when I told them how bad the items were. All this Company wants to do is pass the buck (an English expression I think), They blame other people or other Companies so they doesn't have to accept responsibility.
I am currently waiting for a telephone call from Jennifer the Supervisor in Customer Services or a Manager (above her) to discuss how this has been handled. THIS BETTER GET FIXED.
Please think very carefully about purchasing furniture from Z-Gallerie. Beautiful, contemporary style but terrible Customer Services and I wouldn't want anymore people to go through the stress and upset that I am dealing with right now.
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Mrs. Fantastic on 04/16/2009:
The problem is, they're not in the true 'furniture' business. They're an accessory store. On top of that- Z Galleries recently filed for bankruptcy to 're-organize' their company. If I were you I'd hurry up and get your new chairs before they close for good!
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Terrible Service, Lousy Policies
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NAPLES, FLORIDA -- Went to Z Gallerie to purchase an area rug. I've spent a ton of money this location in Naples. Manager tells me that I have to order it online. I told him what if I don't like it? Then he tells me that if I don't like it, I have to send it back to the manufacturer at my own cost. What ???
OK, so if I order the rug through Z Gallerie, pay Z Gallerie, but they take no responsibility. This makes one hell of a lot of sense. Why wouldn't I just order from the manufacturer? So I called customer service at Z Gallerie to get an explanation and the explanation was as stupid as the policy. They said "that's the way it is, if you don't like the rug, you take care of it". "But I am buying it from Z Gallerie".
I told them I might as well call the manufacturer and order directly then. They said that wasn't possible. Naturally. So let me get this straight, Z Gallerie wants the mark up, with no in store sample, or any customer service, but they want to sell rugs? So I say to them, "get out of the rug business and stop stealing from your customers!" This makes no sense at all, dealing with a company that takes your money but washes its hands of any further action after this.
Frankly, their attitude is lousy, they never seem to want to help, and somehow working in retail allows them to think and behave like they have a loftier position in life than their customers. The whole thing stinks and I'm not interested in dealing with them much longer.
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Carolyn on 10/08/2013:
If you purchase anything in the store that is furniture they won't return it and if they will they charge a 30% re-stocking fee! Spread the word via social networking to warn people not to shop there! The managers have no heart and their sales employees won't tell u this policy if you ask them if your item is refundable! Horrible
Janet on 10/08/2013:
Don't Order On-Line and NEVER use a Z Gallerie charge card!
I have been waiting for over a month for Z Gallerie to post a credit to my Z Gallerie charge for an item that I cancelled two days after I ordered it. Three times customer service has said they posted the credit to my charge and they have not. Each time they were apologetic and said "Oh, I don't know why it didn't post, we will take care of it right now." The credit card processor - Comenity said there is nothing they can do until Z Gallerie posts the credit. So I have a bill for $571 that Comenity expects me to pay for an order that was cancelled and merchandise that was never received. BTW ... I was within the three day cancel timeframe so Z Gallerie has no issue with me cancelling the order. This is the WORST customer service I have ever encountered. Its too bad, because the people in the stores are very nice. IF I ever shop at Z Gallerie again I won't use their credit card. Wish I had read these posts before I spent a ton of money with them!!!!!
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Delivery Problems
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NORTH PALM BEACH, FLORIDA -- I was told that it would take 7 - 10 days for delivery for a buffet I purchased. Three weeks later, I get a phone call and am told that I have to take delivery on a specific day/time - or else wait another 2 weeks for delivery. If I don't take delivery (at their convenience - not mine) - I will have to pay a re-stocking fee. I then hire someone to be at my house so that I can take the delivery at the specified time. Today, I get a phone call from the delivery company - changing the time again to a time I am not available. I spoke to Z Gallerie - which offered no help.
So much for customer service.
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Worst Experience Ever!!
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BEVERLY HILLS, CALIFORNIA -- My wife purchased a painting and wanted to exchange it with a different painting to match the decor in my office. The store manager Michael was very rude and would NOT exchange it! She left the painting there and now we must take them to small claims court because even their customer service was no help and will not issue a future credit and now they are claiming the painting was thrown away, discarded because we didn't come back to pick it up?
I wonder how long Z Gallerie will stay in business by the way they are treating their customers? Hopefully, you will NEVER shop from them!!!
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leet60 on 01/19/2013:
I don't undestand why, if the store would not exchange the merchandise, it was left behind at the location???
madconsumer on 01/19/2013:
why would you leave the painting there without proper of return?
At Your Service on 01/20/2013:
I appreciate your frustration, but might suggest a little different perspective on the issue you are having.
When paintings are generally sold within a gallery, there is a commitment to the seller as well as the artist. It is not like any other common retail environment when one might be able to purchase mass produced wall art.
Hopefully you can understand that they cannot go back to the seller, let alone the original artist and undo a purchase contract. The artist is due their price and the seller theirs. So you see, there is a lot more involved with the transaction than just a single transaction.
I would greatly be surprised if they through a piece of art away as that would be highly rude for any artist. However the gallery is under no obligation to care for the work once it is left. They have not agreed to care for the work and, by simply leaving it, have done something in the law termed abandonment. It would not be improper for anyone within the gallery, including the head matron, manager or supervisor, to retain the work for themselves -- much like finding the work within the trash.
If you don't mind me asking, how much was the work valued at? How long had it been left at the gallery?
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Lace Panel Jumpsuit
Style # 221383
Enter this season's sexiest one piece. This bebe jumpsuit features geometric lace paneling, a sleek skinny leg cut and a flattering stretchy fabric that holds you in. Try yours with a pair of strappy black heels and a jeweled minaudiere to give it an evening spin.
- 70% rayon, 25% nylon, 5% spandex
- Center back to waist: 10" (25 cm)
- Rise: 9" (23 cm)
- Inseam: 29" (74 cm)
- Leg opening: 9" (23 cm)
- Detachable straps
- Metal zipper
- Dry clean
- Imported
- Model is 5'9" and is wearing a US size S
Lace Panel Jumpsuit 5 5
Very Happy! I bought size xxs and it fits beautifully. Very sexy and I am happy with my outfit. December 12, 2013
95% Happy :) This jump suit is HOT. I love the lace detail, the defined waist, and the overall fit. The only draw back is that I DO need to use the shoulder straps or else the top will fall down in an instant! There is not enough grip at the top, no boning to keep it up, and no padding in the bust...BUT it still looks great! November 19, 2013
Nice! Love thus jumpsuit! It also comes with straps, which definitely helped give me the lift I wanted. Throw thus on with a blazer and you're good to go! November 1, 2013
PERFECT SEXY JUMPSUIT I just tried this on, OMG its amazing. I love love love it and I highly recommend it. I can't wait to wear it in a party and rock the place :) October 27, 2013
SEXY/SOPHISTICATED LOVE THE FIT. HUGS EVERY PART OF MY CURVES SEAMLESSLY. October 25, 2013
1-5 of 5

subset: commoncrawl


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Which community is the best place to live?
There are plenty of great communities in which to live in the Milwaukee metropolitan area and we'd like your help to rank them for an upcoming NOW contest.
Just make your picks from the list inside this story. You can choose more than one community if you'd like.
Wauwatosa and Oak Creek are the early voting favorites on NOW sites, garnering 17 and 13 percent of the responses so far.
You can also visit our Facebook page and cast your vote there as well. Wauwatosa has opened up an even bigger lead there, receving 34 percent of the vote to 13 percent for Brookfield.
We've limited the choices in both polls to areas covered by MyCommunityNOW.com and NOW Newspapers.» Read Full Article
Westbound I-94 near Miller Park to close for 31 hours beginning Friday night
Westbound lanes of Interstate 94 at the stadium interchange near Miller Park will be closed from 11 p.m. Friday until 6 a.m. Sunday for a storm sewer installation.
The state Department of Transportation expects backups during the day Saturday on westbound I-94 between the Marquette and stadium interchanges.
The DOT recommends the following detours:
- Miller Park Way to National Avenue to Greenfield Avenue
- US 41 to Bluemound Road to Glenview Avenue to Watertown Plank Road
- I-894 bypass or I-43 to other regional east/west routes
More information the project, and other projects, is available on the DOT website.
Woman drives drunk to pick up drunken driver from police station
A woman was arrested for driving drunk to pick up a drunken driver from the Wauwatosa Police Department, 1700 N. 116th St., at 2:40 a.m. Dec. 4.
Police arrested the woman in the police department lobby, according to a Wauwatosa police report blotter.
The woman was there to pick up a man who had been arrested for drunken driving in the 700 block of Glenview Avenue at 11:43 p.m. Dec. 3.
The report did not indicate any additional information.
Suspects of five related burglaries in Wauwatosa arrested, charged
Unidentified suspects have been arrested for committing five burglaries in the area south of Bluemound Road between 112th Street and 117th Street in early October, according to the Wauwatosa Police Department's Facebook page.
"In each incident, entry to the house was made by force and approximately $10,000 worth of items were stolen and/or damaged combined. I'm happy to report that with some quick detective work, the people responsible for these burglaries have been arrested and subsequently charged with the crimes," the post said.
Neither Lt. Christopher Fox or Lt. Paul Leist could be reached for comment as to how the suspects were apprehended. Other representatives from the Wauwatosa Police Department were not available to comment.
The Wauwatosa Police Department Facebook page is managed by Leist and clerks, who post about the department's positive achievements, local crime, safety tips and more. Fox is a communications spokesperson for the department.
In September, the page helped lead to the apprehension of a missing endangered person.
Woman threatens to stab Sak's employee after retail theft
A woman threatened to stab a Sak's loss prevention agent with a knife after she stole nine men's shirts valued at $389 from Sak's OFF 5th, 11500 W. Burleigh St., at roughly 6 p.m. Dec. 2, according to a Wauwatosa police report blotter. Nobody was injured.
The suspect fled the department store in a black Nissan Altima.
The blotter did not indicate any additional information.
Wauwatosa aderman runs for Milwaukee County supervisor
Wauwatosa Alderman Jason Wilke has announced he is running for the vacant Milwaukee County Supervisor seat in the 15th District, which includes parts of Wauwatosa, Milwaukee and West Milwaukee.
If Wilke wins, there could be an opening on the Wauwatosa Common Council.
"It is too soon to assess the interplay between my current Council obligations and a position as a County Supervisor," Wilke said in a statement. "I will address this issue when the time is right."
The special election to fill the County Supervisor position will be held with the general election April 7. Former 15th District Supervisor David Cullen left the seat open when he was elected Milwaukee County treasurer in November.
Wilke was the only registered candidate for the position as of Dec. 5, according to the Milwaukee Election Commission. Candidates have until Jan. 6 to register and file nomination papers.» Read Full Article
Anonymous email threatens Wauwatosa East High School
Attendance was down at Wauwatosa East High School on Dec. 5 after the school received an anonymous threatening email the day before.
The Milwaukee County K-9 Unit went through the building Dec. 4 and found no evidence of explosives, Superintendent Phil Ertl said. Police increased their presence at the high school and at Lincoln Elementary School across the street Dec. 5.
Police are working to determine who sent the email.
"People may believe it's anonymous, but I don't believe there's such a thing with email," Ertl said.
In an automated voice message sent Dec. 4, Ertl told parents they could keep their kids home Friday with an excused absence. He said a "significant" number chose to do so, but classes went on as usual.» Read Full Article
600 bowlers, volleyball players to compete at the Special Olympics Wisconsin on Saturday
About 600 bowlers and volleyball players will compete at the Special Olympics Wisconsin (SOWI) State Fall Sports tournament at AMF Bowlero Lanes, 11737 W. Burleigh St., in Wauwatosa and Center Court Complex in Waukesha.
The 35th annual event will take place from 8:30 a.m. to 2 p.m. Saturday, Dec. 6.
Bowling is SOWI's most popular sport, according to a news release.
"The State Fall Sports Tournament is just one example of how Special Olympics reveals the champion in all of us. Through programming in sports, health, education and community building, Special Olympics is changing the lives of people with intellectual disabilities," the statement said.
Approximately 200 coaches and 350 volunteers will be present. Interested volunteers should contact their local Special Olympics office at (800) 552-1324 or come to the event on Dec. 6 with a photo ID.
Kindergarten registration sessions announced
Kindergarten registration will take place during two sessions at each Wauwatosa public elementary school. Parents may attend 9 a.m. to 3:30 p.m. on Wednesday, Jan. 14 or 9 a.m. to 7 p.m. Thursday, Jan. 15. Children are not required to be present.
To register, parents must bring two items to prove proof of residency, such as a mortgage document or property tax bill or lease/rental agreement showing the landlord's name and phone number and a current utility bill sent to the home showing name and address. Also bring a child's original birth certificate and a child's most up-to-date immunization record.
For information about the documents needed for registration or to determine area of attendance, parents should contact the Teaching and Learning Student Support Services office at (414) 773-1080. For school-specific information, parents should call the respective school directly.
Oconomowoc man, Eisenhower teacher, dies unexpectedly
Ryan Heffner, a fourth-grade teacher at Eisenhower Elementary School in Wauwatosa, died unexpectedly Nov. 26 at Oconomowoc Memorial Hospital.
The cause of death had not been determined as of Dec. 2, according to the Waukesha County medical examiner's office. Heffner, 44, lived in Oconomowoc and is survived by his wife, Barbara, and their two children: Sara, 10, and Will, 4.
Heffner taught at Eisenhower for more than 20 years.
"It's a hard loss for everybody in the district, and everybody that knew him," Superintendent Phil Ertl said. "Everybody respected him and held him in high regard. He was a great teacher, and more importantly, a great person. He's really going to be missed."
Remembered» Read Full Article
HomeGoods coming to Mayfair Collection
Home furnishings and accessories retailer HomeGoods said Monday it plans to open a store at The Mayfair Collection next year.
The company has signed a lease for 22,454 square feet of space in the second phase of the retail shopping center, said Timothy Blum, executive vice president of retail development for HSA Commercial Real Estate. HomeGoods will occupy the northern end cap of the building at 11100 W. Bureleigh St., which will be anchored by a 45,150-square-foot Whole Foods Market.
The HomeGoods store, which will be the second in the metro Milwaukee area, is expected to open for business in fall of 2015. HomeGoods is an off-price retailer with about 400 stores in the U.S.
The Mayfair Collection is a 400,000-square-foot retail development at Highway 45 and Burleigh St. in Wauwatosa. Among stores opened in the first phase were Nordstrom Rack, DIck's Sporting Goods and Saks Fifth Avenue OFF 5TH.
Plans for the second phase also include about 50,000 square feet of junior anchor retail space, a mix of upscale bars and restaurants and a 140-room Hilton Homewood Suites hotel.» Read Full Article
Wauwatosa superintendent attends President Barack Obama's 'ConnectED to the Future' event
Superintendent Phil Ertl joined superintendents and educators from across the country in attending President Barack Obama's "ConnectED to the Future" event on Wednesday, Nov. 19 to learn how to transition schools and districts to digital learning.
Ertl was one of two Wisconsin superintendents to attend the event.
President Barack Obama announced the ConnectED Initiative in 2013 to connect 99 percent of students to high speed Internet and equip teachers with technology they need to "transform teaching and learning," according to a news release.
"I am honored to represent the Wauwatosa School District at this event. Our students, staff, school board and community recognize that technology in the classroom enhances learning. I am proud of the innovation occurring in our classrooms. I also look forward to the opportunity to talk about our district and the need to provide high — speed Internet connectivity for all of our students," said Ertl in a news release.
Superintendents will commit to Obama's Future Pledge and participate in a signing ceremony, hosted by President Barack Obama during the event. By signing, superintendents are committing to lead a transition in their districts to use technology to support innovation in the classroom.» Read Full Article
Children's Hospital of Wisconsin moves babies to newly designed NICU
The Children's Hospital of Wisconsin's "tiniest patients" were moved into the newly designed neonatal intensive care unit (NICU) on Tuesday, Nov. 18.
The newly designed space at Children's Hospital, 9000 W. Wisconsin Ave., added 11 beds, from 59 to 70, to be able to care for more babies. The adopted design concept also supports shorter stays in the care unit and provides accommodations for multiple births.
PHOTO GALLERY: Children's Hospital moves babies from old to new ICU
In the updated NICU, nurse proximity to babies is maximized and new technologies have been integrated in the space.
VIDEO: The "crib cam" as captured by Children's Hospital.» Read Full Article
City Market closes North Avenue location
City Market owners Jeff Swanson and Julie Hollingsworth have closed and sold their café at 8725 W. North Ave. in Wauwatosa, where they had been operating for about eight years.
According to city records, the building was sold in October to Dong Sin, who runs Westwood Dry Cleaners at 8731 W. North Ave., next door to the City Market building. His son, Jason Sin, said they hadn't yet decided whether to move their business there or lease out the space.
Hollingsworth said the North Avenue location shared some of the same customers as its other restaurant in Wauwatosa, 8700 W. Watertown Plank Road, and there wasn't enough business to thrive in both places.
"From the beginning, we thought the North Avenue store would have its own market, but truly they're so close together that it didn't do a lot of good for either store," Hollingsworth said. "Having two stores within five minutes of each other, each didn't develop their own identity."
City Market has been on Watertown Plank Road for about 16 years. Although it's had to withstand lengthy construction projects, Hollingsworth said the location is better situated to benefit from development at the Milwaukee Regional Medical Center and UWM's Innovation Campus.» Read Full Article
Early momentum doesn't stay with Tosa East
Here they came once again, charging hard like they have for the past two weeks.
Six straight points — five behind the serving of junior outside hitter Dan Jokisch — and suddenly Wauwatosa East's boys volleyball team had a 21-20 lead in the fourth game of its state quarterfinal game with top-ranked Milwaukee Marquette Friday.
"It was kind of like Cinderella," East senior middle blocker Ian Quast said. "We already weren't supposed to be here … and we weren't going quietly."
The Red Raiders certainly didn't go silently. But the powerful Hilltoppers did eventually make sure the clock struck midnight.
Marquette rallied back in the final game and put the finishing touches on a 22-25, 25-19, 25-18, 25-22 victory. The Hilltoppers improved to 26-4 and advanced to Saturday's state semifinals against Burlington, while East finished the year 15-16.» Read Full Article
Wauwatosa woman investigated for stealing credit card information from Froedtert Hospital patients
A female Wauwatosa food service worker is being investigated for fraudulently using a couple's credit card to buy clothes and other things while they were in the hospital, WISN 12 News reported Monday, Nov. 10.
The couple noticed charges on their credit card for hundreds of dollars at stores they had never been to, after a brief stay at Froedtert Hospital last month. They are from Waukesha County.
The couple said they had given their credit information to a food service worker at Froedtert to order dinner, according to a search warrant obtained by WISN.
The female food service worker, 27, from Wauwatosa, is currently being investigated by Froedtert Hospital and the Milwaukee County Sheriff's Office.
"As soon as we became aware situation, we conducted an internal investigation and then turned the matter over to law enforcement. The employee has been suspended without pay. She was not involved in caring for patients," said a Froedtert Hospital representative in a statement.» Read Full Article


text:
Kimi Raikkonen says he knew where he was going when he took to an escape road at Interlagos - the only problem was the gate was closed.
Contending with the ever-changing conditions, Raikkonen ran off the track on lap 52 and attempted to return via an escape road.
The Lotus driver headed down, following the road only to find the gate was closed.
A quick U-turn sent him back the other way and onto the track where he raced to 10th place at the Brazilian GP.
"I went off at the last corner on lap fifty-two as I couldn't see well with my visor being dirty and fogged up," said Raikkonen.
"Where I went off you can get back on the track by going through the support race pit lane, but you have to go through a gate.
"I know this as I did the same thing in 2001 and the gate was open that year. Somebody closed it this time.
"Next year I'll make sure it's open again."
Raikkonen's P10 meant he was the only driver this season to finish every grand prix, 19 of which he scored in to secure third in the Drivers' Championship.


text:
Who's got spirit? NFL cheerleaders
Published On: Jan 13 2012 02:51:08 PM CST Updated On: Jan 19 2012 02:51:09 PM CST
While NFL teams compete on the field, these cheerleaders entertain the fans from the sidelines.
The views expressed are not those of this company or its affiliated companies. Please note by clicking on "Post" you acknowledge that you have read the Terms Of Service and the comment you are posting is in compliance with such terms.


text:
In Episode 7 of the Green Ronin Publishing Podcast, our host and company president Chris Pramas chats with Green Ronin's General Manager, Nicole Lindroos, and return special guest Erik Mona of Paizo Publishing. Follow along as they discuss the Open...
Posted by Green Ronin Web Team on May 29, 2008 2:22 PM
If you use an RSS reader, you can subscribe to a feed of all future entries tagged 'paizo'. [What is this?]
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Celebrities We Want To See Under The Mistletoe
If Seventeen played matchmaker at a holiday party, here's what we'd want to go down!
By Emily Laurence
Rita Ora And Drake
Rita and Drake casually dated each other in the past and recorded an unreleased song called What If I Kiss You Right Now? Um, guys? We want to find out what would happen. So kiss already and release that song!


text: DIGITAL TREASURES : Item Viewer home : browse : advanced search : preferences : my favorites : about : help add to favorites : reference url back to results : previous : next Fire 2, S.A. Knowles after fire March 1900 TitleFire 2, S.A. Knowles after fire March 1900 Full Size Image http://dlib.cwmars.org/cdm4/images/full_size/hopkinton/2.jpg SubjectS.A. Knowles (Hopkinton, Mass.)-Fire, 1900; Historic buildings-Fires and fire prevention-Massachusetts-Hopkinton DescriptionResult of March 1900 fire to S.A. Knowles building of Main Street Hopkinton Mass. Image is of building remains showing S.A. Knowles sign intact and hotel and livery stable archway are adjacent. PublisherC/WMARS, Inc. http://www.cwmars.org Date1900 Typeimage Formatimage/jpg Identifier002, Closet Box 9, File #14 Source4x6 inch photograph printed by William Robinson from plate glass negative in 1970's Languageen-US RelationFrom The Hopkinton Public Library Treasure Room Coverage42.22861°N; 71.52306°W RightsPlease request permission in advance to use image by contacting Rownak Hussain @Hopkinton.org add to favorites : reference url back to results : previous : next powered by CONTENTdm ® | Contact: June Stokoe ~ Digital Initiatives ~ C/W MARS ^ to top ^


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Who hasn't been tempted to make their own fields from Frosted Flakes or garden from granola? In Button's collection of photographs titled "Cerealism", the artist constructs scenes from breakfast cereal. By adding dramatic lighting and snapshots of Arizona, Button mimics the landscapes of the desert. He remembered as a kid how breakfast cereal was a luxury item that barely made an appearance at his table. On a trip to the store as an adult, he browsed cereal isle and with all of its colorful packaging, novelties, and high sugar content. He realized that food had become a form of entertainment. He also noticed that the more 'adult' cereals made from fiber or bran resembled the hues and textures of his home state.
"The project started out purely aesthetic, I have no ill will against cereals or the companies that make them," he says, "that stuff tastes great but the older I get, the more I'm like, should I be eating this?"
Playing with scale and familiar objects, "Cerealism" is a fun examination into food culture. At once silly and beautiful, Button is able to create strangely convincing worlds that have a feel of the satirical. To get a taste of his full portfolio, head over to his website for his work with travel, single-malt scotch, and toys.
Via Junkculture
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Jill FehrenbacherTIP 1: Wrap Your Home in Insulation - "The More, The Better!" Proper insulation is probably the most important factor you can control in creating an energy-efficient home. I always say insulation is like chocolate, the more you have, the better! On average,READ MORE >
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Tamsin Woolley-Barker, PhD.The Biomimicry Manual: What can We Learn About Resilience, Weight Loss, and Kidney Disease from the Grizzly Bear?I'm off to the wilds of Montana this week, doing some in-person, up-close biomimicry research, and I've got my fingers crossed I'll see a grizzly bear. But you know, over there, not over here. With five inch long claws, massive muscular shoulders and forearms,READ MORE >
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When spring rolls around, people often clean their bodies just as they would clean their homes. For thousands of years people have detoxified as a way to remove harmful substances from the body. Today, detox diets are one of the cornerstones of alternative health, and for some, a quick way to lose weight.
But are detox diets effective? Jazzercise Founder and CEO Judi Sheppard Missett says detox diets are designed for rejuvenation, not weight loss. Detox "diets" throw your body into starvation mode, and within 24 hours, you can begin to lose muscle mass and water, not fat.
Sweet and Sour
The popular maple syrup, lemon and cayenne pepper detox, is effective at shedding pounds, but not in the most healthy way. The diet lacks key nutrients and calories. Cardiothoracic surgeon and alternative healing advocate, Dr. Mehmet Oz says when the body doesn't get enough calories it goes into starvation mode, and uses muscle mass as fuel. Muscle burns calories, and once you go off, the reduction in lean muscle tissue burns less calories, causing weight gain.
All Juice Cleanse
While key nutrients are provided in freshly made juice drinks, they typically don't contain Omega-3 fatty acids, which are necessary for brain functioning. These drinks contain a lot of sugar, but often lack fiber to regulate blood sugar levels. Instead of providing sustained stamina, they can create jagged shifts in energy and mood.
Herbs and Supplements
Some detox diets advocate using expensive herbal blends or supplements to aid in the removal of harmful substances. You may want to consider saving your money. Mayo Clinic nutritionist Katherine Zeratsky, R.D., L.D., says there is little evidence that detox diets actually remove toxins from the body, and that the body is naturally effective at removing most of them on its own.
If you want to skip diets altogether, here are some ways to detox naturally:
Love Your Liver
The liver is the body's biggest organ. It prevents incoming toxins from penetrating the system by filtering them out. To keep your filtration system clean, include berries and hot peppers in your diet. Berries enable your liver to eliminate more toxins, and chili peppers stimulate enzymes that are responsible for detoxifying the liver.
Flush Your Tubes
The intestinal tract produces more toxins than any other organ. Good and bad bacteria live in the colon, and it needs to be flushed daily. Plenty of water and a diet rich in fiber are the most effective ways to clear the path to a toxin-free body. The phosphorus in whole grains acts as a natural laxative, and water keeps things moving.
Kidney Balm
Kidneys are hard working blood cleansers. Every 40 minutes they filter all the blood in your body. To boost kidney function and detoxify your blood, include soy and cruciferous vegetables in your diet. Soy acts as a diuretic, and helps the kidneys flush liquid. Vegetables such as broccoli, kale and mustard greens are the most powerful food when it comes to detoxification.
Maximum Detox
Zeratsky warns that detox diets can cause dehydration, fatigue, dizziness and nausea. Dr. Oz advises to keep it short, no more than two days. Be sure to include whole grains such as quinoa, and plenty of vegetables. Cabbage, ginger, pineapple, celery, radish, cucumber, lemon, and bananas are especially beneficial, as are beans, nuts and flax seeds.
Your body has its own finely tuned detoxification system, and by fueling it with foods such as fruit and vegetables, healthy fats, lean protein, and whole grains, on a daily basis, you'll always be feeling your best.
Judi Sheppard Missett, who turned her love of jazz dance into a worldwide dance exercise phenomenon, founded the Jazzercise dance fitness program in 1969. She has advanced the business opportunities of women and men in the fitness industry by growing the program into an international franchise business that today, hosts a network of 7,800 instructors teaching more than 32,000 classes weekly in 32 countries.
The workout program, which offers a fusion of jazz dance, resistance training, Pilates, yoga, cardio box and Latin style movements, has positively affected millions of people worldwide. Benefits include increased cardiovascular endurance, strength, and flexibility, as well as an overall "feel good" factor. Additional Jazzercise programs include Junior Jazzercise, Jazzercise Lite and Personal Touch. For more information on Jazzercise go to jazzercise.com or call (800)FIT-IS-IT or (760)476-1750.


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Inventory Search
Established in 1969, Whitehorse Motors has been serving the Yukon, Northwest Territories and Northern BC for nearly 45 years. We understand life in the North, and sincerely care about our customers & community, our products & our integrity. A one stop shop for all your vehicle needs, if you need anything just ask us. With a great selection of New Ford Vehicles and Used Vehicles available we have quality choices for every lifestyle. Give us a call if you're in the market for a new or used car or truck. Financing and Leasing are all conveniently located on site. 888-221-7155


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Diane Foam Rollers 1 1/2" Black
Based on 1 Review
Bianca T.WonderfulI love these rollers!! They work very well!!.2 out of 2 shoppers thought this review was helpful.
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For constant ambivalence, changableness, uncertainty in decision-making. Fluctuating moods. Flower remedies are used for treating emotional imbalances that can underlie a physical condition. They are made by extracting the essence of flowers into spring water by using sunshine. This is then preserved in a small amount of brandy.
Code: 5655
Availability: Currently in stock
Click here to ask a question about this product
A standard dosage is 4 drops diluted in water four times a day. For further information, please consult a flower essence practitioner or our Customer Services department.
This is a vegan product.


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Thomas vinterberg
Photo Gallery
Thomas vinterberg
THE HUNT producer Thomas Vinterberg and HELIUM producer Kim Magnusson pose together at the Oscar Nominees Luncheon.
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Thanks for visiting my Jewel Kade website! JK offers the very best in inspired jewelry and meaningful home décor, and together, with thousands of Independent Stylists like me, is focused on offering unique products and a compelling business opportunity that remind women everywhere of the power within..Suzanne Gainey
I'd love to tell you more!
Contact me to find out more about how you can shop, party or join my team.


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In June, the Office of the Comptroller of the Currency along with the other federal banking regulators published proposals to implement the Basel III capital rules.
These proposals are intended to increase the resiliency of the U.S. banking system as a whole by strengthening banking organizations of all sizes. They aim to improve the quality and quantity of capital, enhance the risk sensitivity of capital standards, and address other weaknesses in the capital regime that became apparent during and since the 2008 crisis.
The past five years have been difficult for many smaller banking organizations. More than 400 community banks and thrifts have failed. They failed for a number of reasons but, at the end of the day, they did not have enough high-quality capital in relation to the risks they had taken on. The proposed standards aim to raise the bar by doing a better job of requiring more capital where there is more risk so that, in combination with other supervisory and regulatory measures we have been taking since the crisis, the chances of failures will be lower in the future.
The June proposals came out as three notices of proposed rulemaking. Two of them apply to all banks, including community banking organizations: the Basel III NPR and the Standardized Approach NPR.
Proposed rules in the NPRs that apply to smaller banks and savings institutions include:
In the Basel III NPR
Capital definitions: A new narrow capital measure is introduced called Common Equity Tier 1, referred to as CET1. It is defined as outstanding common equity and related surplus, retained earnings, accumulated other comprehensive income, minority interests (subject to certain limitations) less goodwill and other adjustments. Tier 1 capital is then CET1 plus noncumulative perpetual preferred stock, with some adjustments. Total capital is Tier 1 plus Tier 2 that is subordinated debt and preferred stock and some of the allowance for loan and lease losses, subject to some more adjustments. Trust-preferred securities are phased out of Tier 1 capital with a corresponding phase in to Tier 2 capital.
Regulatory capital minimums: To be adequately capitalized under PCA, CET1 would have to be at least 4.5 percent of risk-based assets beginning in 2015, Tier 1 capital would have to be 6 percent and total capital, 8 percent.
CET1 risk-based capital ratios: CET1 of at least 4.5 percent of risk-based assets would be adequately capitalized, and 6.5 percent well capitalized beginning in 2015. Below 4.5 percent would be undercapitalized and below 3 percent would be significantly undercapitalized.
Capital buffer: There would be a CET1 buffer of 2.5 percent above the minimum risk-based capital requirements needed to avoid capital distribution restrictions such as restrictions on dividends or discretionary bonus payments to executives. A bank would have to have a 7 percent CET1 ratio to be clear of distribution constraints. The buffer requirements would be subject to a transition period beginning in 2016 and would not be fully phased in until 2019.
AOCI treatment change: The current treatment of AOCI that neutralizes the impact on regulatory capital of unrealized gains and losses on AFS debt securities would be phased out beginning in 2014 and concluding in 2018. All unrealized gains and losses on AFS securities would flow through to CET1.
MSA limits: Stricter limits would be introduced on the amount of mortgage servicing assets that could be included in regulatory capital and starting in 2018, a risk weight of 250 percent would be required (compared with 100 percent now) for the amount that could be included.
In the Standardized Approach NPR
Changed residential mortgage treatment: Residential mortgage exposures not guaranteed by the U.S. government would be divided into two categories. Category 1 exposures would typically be lower risk. Category 2 exposures would typically be nontraditional loans that present higher risk. The proposed risk weights are based on loan characteristics and the loan-to-value. Category 1 exposure risk weights would range from 35100 percent and category 2 exposure risk weights from 100200 percent. While many risk weights would rise, weights on some of the safest category 1 exposures would actually fall.
Higher weights on some HVCRE: high-volatility commercial real estate loans, such as certain construction and development commercial real estate loans, and past-due loans, would both receive a 150 percent risk weight, versus the current risk weight of 100 percent. (HVCRE is defined as a credit facility that finances the acquisition, development or construction of real property unless it is a one-to-four family residential property or a CRE project that meets certain prudential criteria, including LTV limits and capital contributions.)
A capital charge for some short-term commitments: Short-term commitments those with less than one-year maturity would receive a 20 percent credit conversion factor, compared to no capital charge currently. Short- term commitments that were unconditionally cancellable would continue to receive a 0 percent CCF.
Basel Estimator Tools
Last month, the OCC and the other federal banking agencies posted two estimator tools to their websites to help community banks and thrifts comment on those proposals. One estimator is for banks and thrifts and the other is for their holding companies. Every banking organization can enter its regulatory reporting number in the Scoping Questions tab and then public data from their relevant regulatory reports will automatically populate most of the later spreadsheets.
The Scoping Questions tab also has a series of yes/no questions to establish which proposed rules are relevant. Every yes answer highlights field(s) in other tabs for a banking organization to fill in. Every no answer avoids those particular requirements. With two exceptions, the OCC expects that for most community banking organizations, the answers will be no to these scoping questions. Those exceptions are the questions about residential mortgages and securitization exposures under the standardized approaches.
The top of the Summary and Timeline tab shows three basic sets of numbers the leverage and risk-based capital ratios for a banking organization under current rules, the proposed Basel III NPR taken alone, and the Basel III and Standardized Approach NPRs taken together. The tools allow organizations to change any input number and thereby run what-if scenarios.
The estimator tools are intended to help banking organizations develop their comments on the capital requirements in the proposed rules. For a complete rundown, see the OCCs website, www.occ.gov. Each NPR has an addendum that is a summary for smaller organizations. The comment period ends Oct. 22.
Find the estimator at http://occ.gov/news-issuances/news-releases/2012/nr-ia-2012-133.html.
Charles Taylor is deputy comptroller for regulatory policy at the Office of the Comptroller of the Currency.
Copyright (c) October 2012 by BankNews Media


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Tie-Front Cable Dolman Sweater
Item# 04-0843
Versatile tie-front sweater
Special Offer: 20% off all Seasonal Clearance (final discount reflected in cart) (Details)
With its delicate cables, elegant drape and dramatic dolman sleeves, our chic tie-front sweater takes you effortlessly from day to night. Hits about hip length; 31" from back neck to hem. Made in China.
Tie-Front Cable Dolman Sweater Features:
- Dolman sleeves
- Tie front
- All-over cable details
- Made exclusively by Gaiam
Fit: Classic
Measurements: 36-37" bust; 28-29" waist; 38-39" hip; 30" inseam (based on size medium)
Learn more about our sizing and fits with our Measurement Guide.
Material: 86% Organic Cotton, 14% Wool
Care Instructions: Dry clean only.


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Ariana Euro Sham:
Material: Cotton
Care: Machine washable
Brand: Designers Guild
Origin: Imported
Girly-girls and modern males alike love the lush stylings of Designers Guild. The British company was started in the 1970s by interior designer Tricia Guild, who began with a range of wallpapers and fabrics in floral and Indian prints. The London-based Guild (who was made an Office of the British Empire by the Queen of England in 2008 in recognition of her talent) has, over the years, diversified into furniture, bed linens and homewares, all in her signature bright and breezy aesthetic.


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Popularity ScoreReferrals to Site/Downloads
0 1+ 250+ 1000+ 10000+
FACT-Finder for magento is available for FREE for all FACT-Finder customers. FACT-Finder is an error tolerant and language-independent on site search, navigation and merchandising conversion engine for online shops. More than 1.300 shops worldwide profit from its abilities and boost their sales up to 33%. Detailed information at www.fact-finder.com
This Magento extension simplifies the use of the FACT-Finder XML API, in order to ensure an easier and faster FACT-Finder integration into your Magento shop system.
This extension also works for Magento Professional Edition and Enterprise Edition Version 1.7.* and higher! The versions highlighted in the list are those that have actually been tested. It is possible that other versions may also work.
To see how FACT-Finder works with the Magento demo data, visit magento.fact-finder.de. This extension is being offered free of charge, because it will only work in connection with a FACT-Finder search environment. Please contact us, if you would like to get an offer for a FACT-Finder license tailored to your needs.
Please find further information at www.fact-finder.com
More than 1.300 European online shops have boosted their sales with FACT-Finder. Become one of them and contact us today for your FREE demo!
The FACT-Finder Magento module offers an automatic and complete export of product data. According to experience, this works in around 70% of all shops without any problems. However, if you have a very high number of products or high number of product attributes, it might be necessary to adjust the export or the server configuration to your needs. Due to the very abstract data base structure of Magento, it is hardly possible to create one single export module that is fast as well as functional enough for all environments- we kindly ask for your understanding.
Magento Connect 2.0
Magento Connect 2.0
Magento Connect 2.0
Magento Connect 2.0
This extension was developed by and is supported by factfinder
The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.
If you need support for a Magento platform, there are different options for support depending on which Magento platform you are using. Below are links for specific platforms.
This extension is designed for Magento Go stores. Magento Go is Magento's hosted online store service for small and emerging merchants. Learn more about Magento Go and try it free for 30 days.Learn More Start Free Trial
We built Magento Connect using the latest techniques and technologies.
This makes Magento Connect faster and easier to use.
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Jackets & Coats
mouse over photo to zoom click for larger image
Leather Jacket
The buttery-soft, black leather jacket to fulfill holiday wishes. From a stand collar, trapunto stitching runs a course around its ultra-supple silhouette, down a ruffled placket and around a ruffled hem.
- Princess-seamed fit.
- Ruffle-covered zip placket and zip pockets have crystal-set pulls. Long sleeve has a banded cuff with inset detail.
- Satin-bound lining with back pleat. Thin shoulder pads. Signature coat chain.
- Shell:100% leather. Lining: 100% Polyester. Professional leather clean. Imported.
- Hits at mid-hip (23.5" from shoulder in front; 2.25" in back.)
We're so sorry: this item sold out sooner than expected. For an equally stylish substitute, please call our Style Experts at 1.877.948.2525. Or click on Live Help below for immediate assistance.


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Can Buddhists be gay? Is it wrong?
I understand that Buddhist Monks/Nuns cannot have sex nor even masturbate or have desires for another human.
As long as a lay Buddhist or non-Monk is faithful & loyal to their partner, are they allowed to be homosexual or bisexual?
Do they have to be married to have sex?
Is masturbation strictly prohibited?
How do Buddhists for about transgender people?
Is Gender Reassignment Surgery wrong?
Do they find Gender Identity Disorder disgusting?
Or are Buddhists okay with the LGBT community?
I do apologize for bringing this up, I know these questions can be very uncomfortable to answer for some Buddhists.


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Sunday, December 28, 2014
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The risk of injury or death is an everyday possibility for firefighters, but departments say the news that it was gunfire that struck down their Webster colleagues is especially hard to take. Our Sarah Blazonis shows us how its shaken people used to facing danger on the job.
ONONDAGA COUNTY, N.Y. -- "Everyone goes home." It's the motto of the Fayetteville Fire Department and a promise to those who put their lives on the line to protect their communities. Monday, the department gathered with members of the Manlius FD for a special prayer service in memory of the Webster firefighters who won't return to their families this Christmas. "When something like this happens, even though it's occurring more and more frequently, it still confounds you as to why somebody would do this," said Fayetteville FD Capt. John Falgiatano. It's a question departments across the state are asking.
"It's always in the back of your mind. We're there to help, but unfortunately the individuals doing this don't care that you're an emergency responder," said Cicero Fire Chief Jon Barrett. Responders say keeping the community safe is their job, but there are also steps they take when they arrive on a scene to ensure their own safety.
"The first thing you are trained to do is look around, understand where you are, and make sure that your scene is safe," said Lt. Patrick Mannion, public information officer for the Fayetteville department.
And in chaotic situations, other agencies can also offer support.
"A lot of times we'll respond to EDP calls, emotionally disturbed person calls, where we'll get there first and we'll tell the ambulance or the fire department to stand by and not to come into the scene until we can get it stable," said Cicero Police Chief Joseph Snell.
But first responders say predicting such incidents in unpredictable situations is close to impossible.
"We wish we worked in a world where we didn't have to worry about individuals attacking us on scenes, but from time to time these stories surface and it makes us more aware," said Daniel Taylor, medic and public information officer with WAVES Ambulance. And the deaths of their Webster colleagues is a sobering reminder likely to keep first responders' eyes open for a long time to come.
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First name: Matthew (Prefer just Matt)
Age: I'm 19.
Location: Indianapolis, IN
Education/ Job: High-School graduate / Part-time movie theatre job.
Married with children?: No, not yet.
Hobbies: Drawing, writing, roleplaying, and watching movies.
Favorite Movie: Lord of War, Pirates of the Caribbean, Iron Man
Favorite TV Show: Scrubs, House M.D., Clean House
Favorite Book: Catcher in the Rye
Favorite Animal: Dragons/Dogs
Favorite Song ever: Oh, I don't have just one... Favorite at the time is New Divide, by Linkin Park
Favorite Game: World of Warcraft, Prototype
Describe yourself in five adjectives: Observational, curious, eager, competitive, creative
Worst trait: I'm a little paranoid sometimes. If I'm not clear about how something is, I usually assume it's the worst it can be. I tend to assume my Guild Officers hate me.
Play any instruments?: Nah, but I sing.
Embarrassing fact about yourself: I use a headset, and when I'm listening to music, I usually play it really loud. Sometimes, I'll sing along, and not realize how loud I'm singing, and then realize someone's watching me.
Picture of yourself:


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The Value Pack is also offered in Infield Reserve for $19.
Look for the D-backs Value Items logo for huge savings around the ballpark onmerchandise, concessions, tickets and more.
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Chris King NoThreadset Headset - 1in $138.95
Set it in.
Chris King's No Threadset Headset has been the industry standard for more years than many companies have existed. Sealed cartridge bearings, durable aluminum cups, and classic King style add up to a headset that will outlast your bike.
Tech Specs
(cups, bearing cap, stem cap) aluminum, (baseplate) stainless steel
Claimed Weight:
84 g
Recommended Use:
smooth turns
Manufacturer Warranty:
10 years
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Chris King NoThreadset Headset - 1in
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Quality fit for a King
King headsets are a shining example of this simple maxim: you pay for what you get.