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Customer Service
Not Always the Technician's Fault
Posted by
I worked as a Photo Lab Supervisor for almost a year, and for most of it, it was a great experience. Recent CVS policies and a change in management changed the atmosphere tremendously making it almost impossible for me to do my job in the photo lab efficiently. That brief gripe aside (for I could go on and on about the management and the district manager), I feel it's necessary to inform consumers about how the Photo Dept. is actually run at CVS.
First, you get little to NO training. I was two weeks into the job before the district trainer came into my store for ONE day of "training". I was forced to call either my Shift Supervisors or Assistant Manager up whenever I had a problem or question that needed addressing. My manager at the time, while listed as Kodak Certified, could do little more than run a roll of film through the processor. The people in the photo department, while knowledgeable, would, rather than trying to adequately solve any problems, leave them for me deal with on my next shift. Once, a customer was told they could not be given an 8X10 photo book because we were out of stock, when it truth, all she had to do was go back to the stock room and pull a new box off the shelf. If a machine went down, no phone call to Kodak was made, but instead, a quick sign was posted saying it was out of order, again, leaving me to deal with it the next day. In fairness, if a machine goes down on a weekend, it is almost impossible to make a repair call as you end up on the phone with Kodak forever and weekends are too busy to be on the phone with these people for over an hour.
The processors and Kiosks are ANCIENT. CVS will not spring for new machines no matter what! After only one week on the job, I was instructed to call Kodak regarding a Kiosk and told to get a new part. Well good luck on that! Kodak would rather sell you their first born than send you a new part! First you have to go through an almost hour long diagnostic process which does nothing but confirm the problem that you called them about in the first place. This is assuming you get someone who knows what the heck they are talking about. They are rude and indifferent, and when CVS upgraded recently, there were so many problems that Kodak stopped taking calls, leaving machines down all over the place. At one point, after having talked to three different people over three days, and doing three complete recoveries (which meant I had to reinstall ALL the software on the Kiosk), I found myself screaming over the phone that NO!
I WASN'T GOING TO DO ANOTHER *&%$ RECOVERY, GET ME A NEW PROCESSOR!! Simply put, it is not the techs fault if the machines fail. A CVS lab with consistently working Kiosks is as rare as hen's teeth and calling Kodak takes more time than it should. If a film or print processor goes down, you have to call Kodak once again, where you get dispatch, who are required to page the service tech within a set time. This never happens. And if you do get a service tech to call you back, he is so backed up with other repairs, that he can't possibly get out to you till the next day. Stripes on your pictures? You might see him later in the week to clean the rollers, but unless you tell them your machine is completely down, forget it.
Problems in the photo labs boil down to understaffed, overworked, poorly trained techs (corporate issue and indifference)and antiquated machinery supposedly supported by a service department that can't solve a problem and has no desire to. If you had a computer at home that ran as slowly and with as many problems as these Kiosks have, you'd have dumped the stupid thing years ago.
I was very proud of my performance as the Photo Lab Supervisor. The position had been empty for some time before I got there and had previously been filled by people who apparently didn't care. I took the overall Triple S score in that department from a dismal 67 to an 82 by the time I left, yet saw no support from store or district management. I had a loyal customer base who knew that I would solve any problems and if I couldn't would do whatever was necessary to make them happy, be it a free roll of film or a refund. I was called by training techs during the weekends and the dinner hour with problems and ended up back at the store to resolve them.
Yet no matter what I did, no matter how clean my department was, no matter how good my scores were, there was no support from Corporate for that department. CVS has cut hours so drastically that the Photo Sup or Tech is the only one on register in the front. If you get someone who does not know how to operate a Kiosk, you cannot adequately help them because you can't be in two places at once: behind a register and in front of a Kiosk. One Hour Photo is supposed to be a big deal to CVS, but I have had customers come in with 8 rolls of film, and while it's possible to do that in 1 hour, you can only do it if you are dedicated to doing that and that alone, not handling the register by yourself as well. So your scores go down. You get called to task during a conference call, and when you try to explain the situation, they couldn't care less. Get em up, make it work, call Kodak, blah, blah, blah, all said by people who haven't worked retail a day in their lives.
So have some patience with your photo department if you can. Some of them don't care, I'll grant you that...I've worked with a few, but most do care, but they are hamstrung by a corporation that treats their employees like dirt, machinery that was made before they invented rope and a technical support system that make the call centers in India look good. Your techs are as frustrated as you are for the most part. Some things are just out of their control.
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jenjenn on 06/09/2009:
Sorry you've endured such poor working conditions. Whenever I go to CVS, the machines are always broken, or there's a huge line, and nobody to assist. I prefer ordering pics online - snapfish works well for me.
Anonymous on 06/09/2009:
We like using the photo dept at Costco. Easy to upload and the pics are always ready when promised. The price is pretty good too. Costco is cheaper than even printing them at home on our Canon printer.
goduke on 06/10/2009:
sounds like it was probably time for you to go find another place to work. life's way too short to be that frustrated all the time.
GodEmperorJ on 06/22/2009:
Having been there I feel your pain the company does not properly invest in Photo despite having some of the best gross margins out of any category in the store, however, you own team's shortcomings have to do with the expectations you set for them, you need to set standards for the handling of downtime, etc. and hold your employees to it using the coaching & counselling model. If that fails you need to press your Manager to start working with you to recruit and hire new employees and manage out the old ones. If training is an issue, seek out your RCS and Regional Photo Trainer.
redjersey on 06/26/2009:
God, I appreciate your feedback, but when I started in that position, I felt I was already behind the eightball with a shift supervisor who made it quite clear that he did not like me and couldn't grasp the fact that if I left, he would be back to doing the job that he obviously did not want to do. He regularly flat out refused to work with me on the models and expectations that I laid out and his behavior left me frustrated to put it mildly. Complaints to management, both store and district, were ignored. This was equally true of a certain photo tech (the one who denied the photo book) who left mystery photos on the counter for me to decipher when I arrived the next day, and my pleading and cajoling went nowhere. When fall started, I lost 3 of my techs to college and ran the department pretty much by myself until I was given the OK to start training some of the other kids that worked there. I trained them to run the dept. the way I expected (and demanded) it to be run. With the exception of one, who unfortunately was the manager's pet and therefore immune to any admonishments, the techs I trained diligently learned and showed a true desire to do their best for me. I adored these kids, and the feeling was mutual. They worked hard for me and I am proud of the work they still do, even tho I am not there. As I said, I was proud of my time as the photo sup and would most likely still be there had it not been for a change in management in the store and district and regional management who only saw numbers that did not acurately reflect the running and customer satisfaction of the department. While I suppose this is indicative of any corporate retail chain, to my mind, if CVS is going to continue to wish to corner the market on 1 hour photo, then they need to provide the proper support for that department...little of which I received.
GodEmperorJ on 06/30/2009:
I doubt it would surprise you to learn that Photo-lab Supervisors have the second highest turnover in the company of any position. It is unfortunate because it is cronically unsupported by corp and so changes in field and store management can really make or break you in that role.
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Customer Service? Not in this Store!
Posted by
MONTCLAIRE, VIRGINIA -- On December 15th, I went into CVS in Montclaire, Virginia to scan a picture and make multiple copies. With my cart, I began my wait in line behind one yung male teenager and his mother. He had begun to make books on the machine. It was the only working machine available. After a few minutes his mother left the store. For nearly 2 hours, I stood with single picture in hand, waiting for the machine. Meanwhile, he talked on his cell phone which had slowed his progress. I asked him if he had more books to do, and he told me that he was working on his last one. Unfortunately, he was not only oblivious to the needs of anyone but himself, but he was dishonest. He continued to make several more books. I had spoken to the manager after having waited the first hour. After that, neither the manager or the photo clerk came near the machine or me. After 2 hours, I spoke again with the manager, who said, "He's a paying customer. I can't take his cell phone away." I hadn't asked him to take it away. I had asked that he at least ask the child to put it away while he was using the photo machine. He refused. I told him that I had never had worse customer service in entire life. I left my entire cart of merchandise, including video camera, and walked out of the store. Today I will be spreading the word to friends, neighbors and to those at my job. A penny's worth of customer service would have saved the store hundreds, possibly thousands of dollars in sales. I only wish that the parent of the young customer had taught him common courtesy. Allowing a woman to stand for two hours with a single picture in hand while using the only machine available, and while using the cell phone which delayed completion of his multiple projects, was unkind and extremely rude. Perhaps the store shouldn't allow unsupervised minors to remain for long periods of time. As there were very few customers in the store, it was obvious that the child was no longer accompanied by an adult.
P.S. I went right to Target, where my entire transaction was finished in less than 8 minutes. I was treated with respect there, and the customer service was excellent. The manager of CVS should try shopping at Target. Customer Service abounds there.
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clutzycook on 12/16/2011:
Why did you wait 2 hours to say something? After about 15 minutes, I would have left and gone elsewhere. Yes, the customer was inconsiderate, but it's not the job of the employees to be the manners police.
Venice09 on 12/16/2011:
I don't really see how you can blame CVS for this. There wasn't much the manager could have done except maybe ask the other person to let you use the machine. But I can understand why he might not have wanted to get involved.
As soon as I saw what was happening, I would have either paid for my items and gone somewhere else to print the photo or asked the other person if he would mind taking a break while I used the machine. He might not have even realized that you had only one thing. If he was indeed a teenager, they can sometimes be oblivious to their surroundings.
JayByJay on 12/16/2011:
You learned an amazing thing today. Or at least you should have.
Sometimes, the customer is wrong.
trmn8r on 12/16/2011:
The problem isn't CVS, the problem is the selfish customer who was using the machine. CVS can't kick him off the machine.
If they had a right to tell him to stop using his cell phone, that same right could be used by all stores to prevent their customers from using cell phones in any manner.
Anonymous on 12/16/2011:
The manager was right: the teen was a paying customer. It would be bad customer service to kick him off the machine
Skye on 12/16/2011:
Is CVS the only place you can use?
Seriously, the teenage boy was a paying customer, and asking the manager to tell him to NOT use his cell phone while he was making his book, was something the manager has no authority to do.
Sorry you had such a poor experience, and sorry CVS only had one working machine, but first come, first served. An adult would have probably allowed you to do your one photo, but you know teens. That's why they are teenagers, and we can't fault them for being young.
We all were teenagers once. Some are considerate, some are oblivious.
SteveWiginowski on 12/16/2011:
The problem was between you and the other customer. You could have asked the other customer to let you use the machine while you only had the one picture.
If the employee said something to the other customer, maybe they would have lost hundreds, possibly thousands of dollars in future sales. It's a loss-lose situation then. Good for you for going elsewhere.
I often get annoyed at other customers at stores when I feel they are taking much longer than they should. Telling an employee to do something about a customer taking a long time to do something is rude though. Imagine if you were using the machine to do something that required a long time of usage, and an employee said that you have to hurry up or let someone else use the machine, how would you feel? I'd feel embarrassed and/or angry.
Anonymous on 12/16/2011:
Good point Steve. If the situation was reversed, I bet the OP wouldn't want to be told to let someone else use the machine
CowboyFan on 12/16/2011:
This sounds like: I want it, when I want it. What occurred is called waiting your turn. Either wait or leave.
The other person may not have been able to allow the op to cut in. At *** where I do photos, you run a credit card to start. If I were to stop to allow someone else to use the machine, I would have to run the credit card again to start back up. The teenage boy's mother was there originally, perhaps to swipe her card. When she left, the teenage boy may have had no ability to swipe the credit card again, which means if he stopped for anything, he could no longer use the machine.
Venice09 on 12/16/2011:
Good point, CowboyFan. I, too, was thinking there might have been a reason he couldn't stop. I just didn't know what it was. That makes sense though.
Not a consumer review on 12/20/2011:
This is a review about another PAYING customer.
This isn't a consumer review.
The parts about the employees.... that's just because you can't punish other customers for annoying you.
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Poor Customer Service
Posted by
WEST COLUMBIA, SOUTH CAROLINA -- Horrible customer service. I stopped in to pick up my pictures, nobody was on duty up front. There was a rude little man on what looked like his private phone, speaking very rudely to someone. He saw me but ignored me. I walked back and forth and said, "is there anyone here to help someone up front". He cut me a nasty look and turned his back to me. He finished arguing with the person on the phone and claimed he did not see me. I said, "no, you did...the private call was occupying you". He claimed it was another store and he was the manager. Rude man.
He could not find my pictures. Finally, he found them sitting in the machine, but would not give me the internet quoted price. He did not know how to look this up. Then an equally unhelpful older man came and also said I must pay full price. He did not know how to access my account. CVS emails me specials and I ordered the photos online. Then the local store will not honor the deal. I had been standing there now almost 15 to 20 minutes for what should have been a quick transaction. They said it would take time to figure out what coupon they would let me have. I had to leave my pictures. I had family waiting in the car and an appointment to get to. These people are rude and incompetent! (Emmanuel Church Street Store)
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Worst Customer Service at Photo Centre
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INDIANA, PENNSYLVANIA -- I have always taken my passport photo at CVS. I went in to take one today at 7:30 pm and I had the worst experience ever. The photo first taken and printed was the worst I have ever seen. I made me look like I had a beard. The two lady staff members who attended to me appeared to be bothered that I wanted another picture taken. It was after the fourth attempt that I was satisfied. I hate to say this but I don't want to experience that again so I don't think I will be using the Indiana PA CVS store on 2501 Warren Road, ever again.
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Online photo service
Posted by
NATIONAL -- I spent almost 2 hours creating a photo book for my Grandmother's Birthday only to be told when arriving to pick it up that the photo machine at the CVS store I chose was broken. No problem, there are 2 other CVS stores in my city. Then I couldn't change my store location online because the web site kept coming back with an error message. As it turns out, there was only ONE store in my town that had the correct kind of printer for the photo album -- WHAT!?! Are you kidding! and then the online support person told me there was also only one store in a town close by with the right kind of printer when that town has 12 CVS stores. REALLY, ONLY ONE OUT OF 12! So I asked the online support to go ahead and cancel my order. I will not give my money to a company that can't provide the information upfront that there are limited availability and now I've wasted 3 hours and have nothing.
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Old Timer on 11/12/2011:
If you have the original photo's and stuff available on your PC can you re-send your work to Costco Photo Online or someone else? Or is it something that all the work is in the set-up? Never did an online photo album. I just send the pics in to get developed and go pick them up. I did do some mouse pads once, that went OK, pretty quick as I remember.
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Worst Photo Processing Experience Ever...
Posted by
ERIE, PENNSYLVANIA -- I was just married. I took my photos, that were on a Cd, with the copy release in the last box, at the end of my pictures... It states that I own the copy of the pictures, with the release date...
The Photo guy who always gives me a hard time and always rude to all the customers so he can have his smoke break every 10 mins, stated I need a signature stating that I own them...
WTHeck in Las Vegas people don't do business like in Erie, Pa, Cvs you need to can AKIO AT THE CVS LOCATED AT PINE AVE AND EAST 38TH... hE HAS NO BUSINESS WORKING IN CUSTOMER SERVICE....
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The_Jeecheroo on 10/23/2011:
Go to Wal-Mart.
GenuineNerd on 10/23/2011:
Or Snapfish.com. This HP-owned site will process pictures that you download from your CD, then mail to your house. Very quick service.
Anonymous on 10/23/2011:
Try Snapfish for free. (Of course, the code can only be used by one person, so whoever uses it first, should be kind enough to mention it here, so others don't waste their time.)
Here is a code/instructions for 20 free 4x6 prints from Snapfish. I won it through the McDonald's Monopoly game, but I won't use it:
20 Snapfish® 4x6 Print Bundles, pending verification. If you are a minor, your parent/legal guardian must complete the redemption process on your behalf. To redeem your prize, follow these instructions:
• New Snapfish customers:
First time Snapfish customers are required to register at Snapfish before redeeming your prize. Registration is free. Click on the link below, then the "new to snapfish get started" button and follow the on-screen instructions to complete your Snapfish registration.
• Existing Snapfish customers:
Existing Snapfish customers need to click on the link below, then the "get started" button, then the "already a Snapfish member – login" button, and follow the on-screen instructions.
Snapfish Redemption Code:
Redeem my CODE now:
(Note: I merely copy/pasted the instructions I was sent by the game. Beyond the above instructions, I can be of no assistance with this at all.)
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Won't be using CVS photo again
Posted by
FALL RIVER, MASSACHUSETTS -- I have used CVS photo for prints quite a few times, always by ordering online. I can get over the fact that the online process is extremely slow. I can get over the fact that I have to crop every single picture since they're all distorted for whatever reason. I can even get over the fact that they're pricier than surrounding photo labs. I chose CVS for the convenience. This Christmas, my first Christmas with my husband, I ordered a single card in which I specifically called a week before Christmas to see if it would be done in time. I was told yes... I have been to CVS three times (after receiving the confirmation e-mail saying that it had shipped) and each time no one could find the card for my husband. Needless to say, my husband went card-less on Christmas when I was hoping he could open the card I had put so much thought into. I just called CVS again, it's January 7, and still no card. I was told they can "see it" in the computer and could put the order through again, but I declined. I didn't receive an apology, but they were plenty apathetic enough for me to decide that I won't ever be using this service again. If you want quality photos and service, I suggest taking your business elsewhere.
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karleebarlee on 01/07/2011:
I hope you didn't have to pay for this, or you got your money back if you did!
Anonymous on 01/07/2011:
Rosalie, have you ever checked out Shutterfly.com? I have used them, Walgreens and Snapfish and I just love Shutterfly. I have ordered photo jewelry, keychains, mugs, photo books and greeting cards, as well as regular prints, and have yet to be disappointed. Their prices are good.
bruce2954 on 03/01/2011:
I had a photo enlarged at CVS and my 8X10 had white borders on the top and bottom which looked terrible so I cut them off and it was short in the frame, so it was really a 7X10.
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3-4 days for 1 hour Photos
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INDIAN TRAIL, NORTH CAROLINA -- I needed photos printed out so I went online to CVS's website. I uploaded all of my photos and printed out my confirmation that they would be ready at 3:41pm for pickup. I drove the 10 minutes up the street to CVS and was greeted at the photo counter by a CVS worker. I gave him my last name and he could not find my pictures. He then asked me if I wanted to pick them up here or have them shipped to me. I explained that I had done it online for pickup in the store at 3:41. He then explained to me that they were downloaded to a off site company in Atlanta and that I could pick them up in 3-4 days when they are shipped to the store via UPS. I asked if there was any way for him to download the pictures to his computer as he could see the order in his computer. He then explained that the only thing I could do is go back home and re-download the pictures and try again. So I drive the 10 minutes back home to grab the USB card and drive back to the store. Upon arriving there is no one in the photo area so I proceeded to use the kiosk. I insert the USB card and the kiosk cannot find it. I tried it a second time with the exact same luck it still couldn't see the USB card. Thoroughly frustrated at this time I leave CVS and drive 10 minutes down the street to Walgreen's. (That review to follow) As I sat down at the computer when I got home I went to CVS'S website but the only way for me to contact them is by phone or snail mail. No email address offered. I am not going to waste my time on hold for 10 minutes to talk to someone or waste a stamp writing a letter. I am however going to choose to do all of my printing at Walgreen's from now on.
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blazedpixie on 08/13/2011:
This usually happens when people order online orders, and accidentally select the "ship to store in days" option.
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Bad Service/No Photos
Posted by
I ordered photos online from the store close to my office. I went to pick them up one hour later and was told the machine had been out of service for over a week. The two clerks working that day had no knowledge of the photo section and were not helpful at all plus a little rude. Why didn't they call and let me know? I called the customer service number and was told they could re-route my order to another store and gave me 20 free prints for my trouble. When I went to the second store, not only did the not have my pictures ready, but they didn't even have my order. I called customer service again and was told I could have another free 20 prints ($3.00) for my troubles. What good are free prints if I can get them printed? I asked for my order to be cancelled. I tried to order again using the free prints I had already, the free prints they gave me and a promo code I had. I figured I might as well use all of the free prints I was offered. I was told that I couldn't use two offers at the same time even though I had on the first order. Meaning I would have to pay for double the amount of pictures to get the 'free' prints. Not so free after all. The customer service person told me I was 'LUCKY' it went through the first time. I'll consider myself lucky when I am holding pictures. Now I have cancelled the order and cannot make the phone calls and emails stop that are letting me know my order is ready. The clerk at the store is actually frustrated with me because I want to cancel the WHOLE order and not deal with this anymore. I will not be using there service again.
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i_am_canadian on 09/04/2009:
So they offered you free prints (yes they are still technically free), and the order is actually ready now, but you still turned it down? That'll show them.
goduke on 09/04/2009:
CVS just doesn't do photo well.
i_am_canadian on 09/04/2009:
It begs the question, why would anyone have their photos printed in the same place where you buy a Fleet? Drug stores are exactly that, photography is not their expertise.
Anonymous on 09/04/2009:
It does look like CVS did what they could due to help you. Machine broken, so they sent you to a different location (probably a few blocks away, they seem to be everywhere!) with some free prints for your trouble. Order wasn't there, here are some more free prints. Order is finally ready, you don't care, now you've got something to complain about on m3c!
When you learn to relax and stop taking everything and yourself so seriously, you'll enjoy life a whole lot more. And you would have your pictures by now.
i_am_canadian on 09/04/2009:
MC, Best answer.
PepperElf on 09/04/2009:
personally this is why I'd go to the store in person to order prints to make sure it's working properly.
or bring them to FedEx/kinkos.
not joking either. I had two of my photos printed up at kinkos as 24X18 posters and they came out great. of course it didn't hurt that my photos were 3264x2448 pixels in the first place...
but I digress... perhaps it'll be best to go in person to order pictures
Ytropious on 09/04/2009:
"I asked for my order to be cancelled. I tried to order again" OK... so that just shows me you're very impatient. CVS tried to help you out and even gave you something free out of the whole thing, I don't see what else they could due to make you happy unless they gave you free prints for life and mailed them to your house so you'd never have to go there again....but you'd probably just turn them down, huh?
Also, how were the non photo clerks rude? They probably said they couldn't help you which was TRUE. That's not being rude, that's just not being able to physically help you, BIG difference.
Steph123456789 on 10/18/2009:
yeah that is what sucks with the online order system. it messes up and makes the employees in the store look bad when they have absolutely NO control over it and really can't do anything about it...
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Nice Workers, Bad Quality
Posted by
WOODBRIDGE, VIRGINIA -- This was my first time ordering a picture from CVS. They got it printed off on time and the people were all very friendly. However, when I opened the picture envelope, there were black lines and dotes on the picture!!! I am very disappointed, especially since it was for a friend's birthday. I will try to take it back later, but it won't be in time for her birthday. :(
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Joomla!® CMS sport extension
For sport leagues and tournaments management.
JoomSport component - the sports extension to build your e Sport Web Site based on award winning Joomla! CMS platform. Sport Teams with description, history, statistic and photos, players with their profiles, photos and personal achievements, Games with Score and Match details, and finally all this put into well structured season or tournament - with its long list of features our JoomSport component becomes just indispensable part of any Joomla sport Web Site.
Try our simple standard version demo site, features enriched Professional version demo, download the free version installation package or buy full blown Pro version sport software.
Enhanced with Joomla sport modules.
With addition to our Joomla Sports component we offer free sport modules which deliver even more features and usability for your Joomla sports Web Site. Modules will display coming game matches and games results, Players statistic with Season or Team filter and finally information about a Team, Player or game Scores.
As a complementary service we offer sport styled Joomla templates.


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Cheap ski holidays in hundreds of ski resorts worldwide.
Nb: infants must be under the age of 2 and
children must be under the age of 12 at the time of
Situated on the edge of the large Rapoldi park small apartment house "Wohnpark Alt Pradl". 800 m from the centre, in a quiet, sunny position, located by a road. In the house: lift, central heating. Public parking on the road. Supermarket 150 m, shopping centre 250 m, restaurant 100 m, bus stop 300 m, railway station "Innsbruck Hauptbahnhof" 1 km, outdoor swimming pool 600 m, indoor swimming pool 300 m. Golf course 6 km, tennis 150 m, sports centre 800 m, cable cabin 3 km, skisport facilities 5 km, ice rink 800 m. Short term parking zone in front of the house. Garage available on request (both extra). 2-room apartment 72 m2, on the ground floor, comfortable and tasteful furnishings: entrance hall. Living/dining room with 1 sofa bed, dining table, library, cable-TV, stereo unit and DVD. Exit to the garden, to the terrace. 1 double bedroom. Kitchen (4 hotplates, oven, dishwasher, micro wave) with hatch. Bath/WC. Small terrace 6 m2, patio, garden. Terrace furniture, box-room. Facilities: washing machine, dryer, telephone. Please note: apartment courtyard side. Parquet on the floors and beautiful oriental rugs.
Iglu acts as a travel agent for disclosed principals/tour operators, further details
of which will be made available at the time of booking. Your holiday contract will
be bound by the tour operators terms and conditions.
Prices are shown for a basic room or unit, can be subject to change and are indicative
until time of booking. Please call on 0208 544 7114 for prices for other travel
and room options for this property.
The price shown includes 7 nights accommodation,
on an accommodation only basis.
Prices shown are per person per week based on maximum occupancy. Descriptions and
quality ratings are provided by the Tour Operator (or one of the Tour Operators
where similar holidays are offered by more than one supplier). We reserve the right
to make minor adjustments to the description or rating based on staff and customer
feedback. For payments by credit card, a 2.5% credit card charge (4% for AMEX) will
be added to your invoice. If you pay by a UK issued debit card, there is no charge.
All bookings are subject to a £5 per person Passenger Admin Fee charged by Iglu.com.


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This is the memory foam guest bed that sets up instantly and folds to a mere 5" thick for ease of storage. A 2"-deep memory foam mattress contours to the shape of the body, providing a soft yet supportive cushion that relieves pressure points and encourages comfortable sleep. The one-piece tubular steel frame and locking legs set up without requiring any assembly and the entire unit folds for unobtrusive storage under a bed or in a closet. The mattress is suspended by 34 high-tension springs that provide stability for getting in and out of the bed. At over 6' long and over 2 1/2' wide, the bed accommodates a child or an adult up to 275 lbs. yet remains unobtrusive in condominiums or a guest bedroom. The soft cotton cover can be wiped clean with a damp cloth. 13" H x 74 1/2" L x 31 1/2" W. (31 lbs.)
Lifetime Guarantee
The Hideaway Memory Foam Guest Bed comes with The Hammacher Schlemmer Lifetime Guarantee at no additional charge. If this product ever disappoints you, for any reason, you may return your Hammacher Schlemmer purchase for exchange, credit, or refund.Should you have any questions, we are available 24 hours a day, seven days a week. Please call 1-800-321-1484 to speak with a product specialist or email us at email@example.com to receive a response within one hour.
May we recommend:
(based on 9 reviews)
Ratings Distribution
5 Stars
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(3 of 3 customers found this review helpful)
By Resse
from Charlottesville, VA
Fits in small space, under bed, easily. Came promptly. Easy return with UPS address form.
Bottom Line No, I would not recommend this to a friend
Hammacher Schlemmer Response: At Hammacher Schlemmer, our goal is for you to be delighted with our products and our service. However, it is clear that this item fell far short of your expectations and for this you have our sincere apologies. Please remember that we back our merchandise with a lifetime guarantee. Should you ever find that an item doesn't perform to your satisfaction, our customer service team is available 24 hours a day at 1-800-321-1484 to assist you with returning it.
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- flag this review
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(2 of 2 customers found this review helpful)
Convenient and comfortable
By Beverly
from Huntington Beach, CA
I bought this for my 4 year old grandson, who stays with us frequently. He used it for the first time the other night, and stayed asleep in his bed the whole night. However, both my daughter and my husband say that the mattress smells, although I can't detect any strong odor. I hope this will dissipate if I leave it to air out.Also, the frame folds down instead of up, making it necessary to thread the foam mattress through the legs when you are storing it, then extract it again when you are setting up. Since the mattress is a soft piece of memory foam, it is wise to have another pair of hands to help.As promised, it does fold down to an extremely small thickness, and can be put away without taking up too much precious closet space.
Bottom Line Yes, I would recommend this to a friend
Hammacher Schlemmer Response: Thank you for your comment. You may notice a slight smell/odor which comes from the manufacturing process. If you notice an odor, air out the mattress in a well ventilated room for 24-48 hours prior to use.
Love IT!
By Jan
from Chicago,Il.
FAST Delivery..Only set-up needed is to open unit,and flip mattress on other side. Light weight and maneuverability. I use it to stretch out on while watching TV..due to back-leg problem.
An truly enjoyed night's sleep!
By SCF
from Rio Rancho, New Mexico
Have had a number of guest beds over the years and this one certainly proved comfortable (according to guests) and practical, not taking up a lot of storage space.
We've Gotten Lots of Use Out of It!
By J
from USA
I was skeptical about purchasing this product, but I'm glad we did. We've had 4 guests sleep on it so far for multiple days/weeks at a time, and everyone seems to like it. It does fold up very small to fit underneath a bed if you like. I would highly recommend if you need a quick easy solution for when guests come over. It beats blowing up air mattresses. We purchased the sheet set to go with it, and it fits well and is very convenient.
Hidaway Memory Foam Guest Bed
By Chris
from MI
The bed is a near perfect space saver.
perfect foldaway cot
By Bilby
from Ontario, Canada
purchased for grandchild sleepover. very comfortable and easy to store. the mattress is slightly smaller than the frame and tends to slide around on the cot so I will try some of the rubber liner used under carpet to keep it stationary. all in all, very pleased with this purchase.
Ordered one day -- on the porch the next
By Mom
from Wyoming, OH
Emmy will open this bed on her 9th Birthday -- Christmas Day. It will be a wonderful, versatile transition bed for Emmy at Grandma's house.
completely satisfied
By Dormer
from Toronto, Canada
We are completely satisfied.
COPYRIGHT © 2014 HAMMACHER SCHLEMMER & COMPANY, INC. ALL RIGHTS RESERVED. W102HAMMACHER SCHLEMMER • 147 E. 57th ST • NEW YORK, NY • 10022 • 1-800-_321-1484


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The Grand Palladium Jamaica Resort & Spa is located beachfront on the breathtaking blue water of the northern Jamaica coast. Only 40 minutes from the Montego Bay airport, this brand new resort features modern design and luxurious facilities that are in perfect harmony with the spectacular, natural surroundings of this remarkable country. The resort shares facilities and services with the neighboring Grand Palladium Lady Hamilton Resort & Spa.
The facilities and services you'll find at any of our Palladium Hotels & Resorts will make your stay an unforgettable experience: 24h reception, express check-out, ATM machine, wake up service, handicap facilities, currency exchange, laundry service*, ice machines, beauty salon*, boutique*, non smoking lounge and doctor on call 24hrs*.
There's also a hospital closet to the complex* (40km), a car rental service*, horseback riding area* (10km) and first class golf course (10 Km).
(i) In order to improve our resort and give more to our mutual guests during their stays, the Grand Palladium Jamaica Complex wants to announce the projects that will be carry out for this winter 14-15.
- PROJECT 1: NEW CHILDREN'S POOL/waterpark. The location would be between villa 11 and the pool deck. Begin date is August 11th, 2014 / tentative end date is last week of December, 2014.
- PROJECT 2: NEW ITALIAN RESTAURANT: Begin date is August 25th, 2014 / tentative end date is last week of December, 2014. The hotel is working on give the Italian menu in any of the existing restaurants some days a week, while we refurbish the new Italian.
- 450 Junior Suites & 90 Suites
- 7 a la carte restaurants with a wide variety of cuisine
- 3 buffet restaurants
- 13 bars distributed throughout the complex
- Largest pool in Jamaica
- First class Spa & Wellness Center
- Charming beachside restaurant specializing in seafood
- Slot machines
- Shopping Center


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- pickuptrucks com heavy duty shootout 2010
Chevy challenges Ford to HD towing contest, gets turned down
by Jeremy Korzeniewski (RSS feed) on Oct 4th, 2010 at 8:27AM
Numbers like maximum horsepower, torque and tow ratings are the heart and soul of the full-size heavy duty pickup truck segment. No shocker there. But how much reliance can consumers actually put on figures provided by the manufacturer? And, keeping in mind that the average test drive doesn't include hooking up a ten-ton trailer, how might we all get a proper frame of reference when judging one massive diesel beast with another? Such questions may soon get an answer... other than this one, decided upon just a few weeks back. It seems that General Motors has issued a pretty straightforward... Read More


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Moderators: Mod Squad, RP Mod Squad
Jase wrote:I'm still trying to debate with myself over whether we should start the game with the personalities aware that there ARE others, or perhaps that it should be a totally new condition so there's a lot of confusion they have to conquer.
Cascade wrote:I too have an RP idea that I will propose soon. Jay worked with me on it, so he knows.
Users browsing this forum: Bing [Bot] and 3 guests


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Bright, colourful and perfect for baby's development, yes, you've arrived at the baby activity toy section! Pick up a great activity toy for your little one's stimulation from top brands Vtech, Lamaze or Playgro. Plus, if you spend over £49.99, we'll guarantee free delivery to mainland UK.
©Kiddicare 2014


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Clip Dot Sheer Peasant Blouse
Clip Dot Sheer Peasant Blouse
$34 .88
 We dolled up this sheer style with sweet dots and a tie neckline – for divinely delicate allure. Add a cami beneath for more coverage. Split neck. 3/4 sleeves. Tonal ties and ruched trim at neckline. Single button cuffs.
Style #306612
100% Polyester
Machine Washable


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Available Colors/Styles
Detail Pics
The mid-flexing, all-mountain maestro.
One of the most versatile models in Rome's lineup, the Memphis Snowboard Boot offers a moderate flex ideal for ladies who ride everywhere from the park to the steeps. The 3D-molded, anatomically correct liner and shell offer a smooth flex, while the traditional lace design offers ultimate tension control over all parts of your foot.
- Traditional lace design lets you fine-tune tension for a glove-like fit
- Moldable Conformist liner with Trizone Lining uses multi-density padding in different areas for an optimized fit
- Molded 3D footbed for arch support, with an antimicrobial coating to deter odors
- 3D Laminated Tongue prevents kinking and pressure points
- Control Strap on liner allows customizing your toe-to-heel response
- Two-part EVA/rubber outsole for shock absorption and grip
Share your thoughts
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Rome Memphis Snowboard Boot - Women's
? Share a...
Sophie Pangrazzi
Shock absorb!
Fit right on! Shock absorb efficiency, warm,
Great buy!


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|Administrator Back-End
Front Page=>Main Menu=>Administrator
User Level:
Manager; Administrator; Super Administrator.
The Administrator Back-end
For clarity we will call the Administrator 'home page' the Control Panel. It will often be seen to be called a variety of other titles, especially in the forums, such as:
...or indeed a combination of these and others!
The Administrator Back-end (Control Panel) is the first page displayed when an administrator, be they a Manager, Administrator, or Super Administrator, logs in to the Back-end of the Joomla! web site
This Help screen assumes that the demonstration content has been loaded in to the database during installation.
The actual content of the Control Panel that each level of administrator sees depends upon their Access Level. A Manager sees less than an Administrator, who in turn sees less than the Super Administrator (who sees it all!). This difference extends to the actual functions that each can carry out.
At any time when the Menu bar is available (when no editing of an Item or Function is being carried out) return to the Control Panel by clicking the Home button in the top menu bar.
The Administrator Menu Bar
Type: mod_fullmenu
Located at the top of the Control Panel the buttons on this menu opens links - via cascading menus - to all the Back-end functions of Joomla!
NOTE: The menu bar will become 'greyed out' on occasions and will not allow access to its options. This will happen when an Item - of whatever description - is open in an edit mode, for example whilst creating a new Content Item.
The buttons found in the Menu Bar on the standard installation of Joomla! are:
Home: Click this button from anywhere in the Back-end to return to the Control Panel.
Site: Provides access to all the configuration and site wide functions.
Menu: Provides access to the controls for the Menus created on the web site via the Menu Manager.
NOTE: Any new Menus that are created at a later date will also be listed here.
Messages: Provides access to the Administrators mail boxes for system messages and messages from other administrators.
Help: Provides access to these Help Pages, together with a Search facility, and links to other Joomla! related information.
Beneath the menu bar the remainder of the page is known as the Workspace this area will change according to the particular function that is selected, it may for example, display the Control Panel - as is the default, an editor screen, or a manager screen. You will always note that the Title Bar, Menu Bar, and Pathway displays remain in place. They just change to reflect the content of the screen being displayed.
Control Panel Quick Icons:
Type: mod_quickicon
On the Control Panel are 12 Quick Icons that allow easy access to the frequently used functions of the Administrator Back-end. These Quick Icons duplicate some of the functions that are available via the above Administrator Menu buttons.
Add New Content: Click the Add New Content icon to access the Content Items: New screen. Create a new Content Item.
Content Items Manager: Click the Content Items Manager icon to access the Content Items Manager . Control the Static Content Items that appear on the web site from this screen.
Static Content Manager: Click the Static Content Manager icon to access the Static Content Manager. Control the Static Content Items that appear on the web site from this screen.
Front Page Manager: Click Front Page Manager icon to access the Front Page Manager. Control which Content Items appear on the web site Front Page from this screen.
Section Manager: Click the Section Manager icon to access the Section Manager. Control the existing Sections and create new Sections from this screen.
Category Manager: Click the Category Manager icon to access the Category Manager. Control the existing Categories and create new Categories from this screen.
Media Manager: Click the Media Manager icon to access the Media Manager . Control the existing Media and upload new Media from this screen.
Trash Manager: Click the Trash icon to access the Trash Manager. Control the contents of the web site Trash. Either permanently delete or restore any (all) items in the Trash Manager.
Menu Manager: Click the Menu Manager icon to access the Menu Manager. Edit the existing Menus and create new Menus from this screen.
Language Manager: Click the Language Manager icon to access the Language Manager. Control the available Languages installed on the system and upload new Language files.
User Manager: Click the User Manager icon to access the User Manager screen. Control existing Users. Create new Users. Control the Access Level for each User.
Global Configuration: Click the Global Configuration icon to access the Global Configuration. Edit any of the Joomla! installations' primary controls and settings.
Any of the web site Components that are added after the initial installation of Joomla! may also add a Quick Icon to this panel. The Quick Icon panel itself can be modified to suit personal preferences.
Administrator Modules
On the right side of the screen there is a display containing five tabbed segments:
Logged: This displays a list of Users currently logged on (both in the Back-end and the Front-end sections of the web site).
Type: mod_logged
Components: Click this tab to display a list of all the installed Components that this web site has. This includes those that may not be published.
Type: mod_component
Popular: Click this tab to display a screen that lists the Top Ten most popular Content Items on the web site.
Type: mod_popular
Latest Content: Click this tab to access a display that lists the Content Items most recently added to the web site.
Type: mod_latest
Menu Stats: Click this tab to access a display that lists all the installed Menus and the number of Menu Item links to each Menu.
Type: mod_stats
Other Features:
There are four other regions of the Control Panel worthy of comment:
Type: mod_pathway
The pathway is the address line that displays to the top left (in the basic Joomla! installation) of the Control Panel, just below the Menu Bar. It shows the current directory and function that an administrator is currently in, within the site. It can be used for basic navigation by clicking on an active URL link within the pathway. Caution needs to be exercised in its use this way as any Item currently being edited will remain checked-out and, more importantly, there is a risk that any changes made to a page will be lost as well!
Version Checker:
The Version Checker that is particularly boldly positioned on the Control Panel displays the 'age' of the current installation that this web site is running. It also provides a link to the main Joomla! web site page that details the current Stable Release of Joomla! that is available. This is the Version that should be in use on this web site to ensure that all security and bug fixes are operable. In addition a cut-down variant of the Version Checker is displayed at the foot of every page.
NOTE: It is possible to control whether this display is shown or not by editing the Parameters in the Modules=>Administrator Module - Quick Icons Module.
NOTE:The Version Checker has been removed from the 1.0.12 release as this is the final intended release of the 1.0.x series of Joomla! The next anticipated release will be the 1.5.x series.
Warning Message Box: If, during installation of this web site, one of the essential parameters or accessibility settings was highlighted as being inappropriate, for example: Joomla! RG_EMULATION setting is `ON` instead of `OFF` in file globals.php, then a block message highlighting this will be displayed on the Control Panel and within the Global Configuration screen until it is corrected or the warning is disabled (not recommended).
NOTE: It is possible to control whether this display is shown or not by editing the Parameters in the Modules=>Administrator Module - Quick Icons Module. This does not alter the display of the warning in the Global Configuration panel.
The Information Bar:
Type: mod_mosmsg
The Mail icon is located in the Information Bar at the top right of the screen and displays on most pages of the Administrator. When any system created messages arrive this icon will show the number awaiting attention. Click on the icon to access the Mail Box. Caution should be exercised when clicking this icon whilst editing any Content or settings as any changes made without saving will be lost by clicking this icon. It is best to right click the icon and select "open in another tab" or "open in another window".
Type: mod_online
The Users Online icon is also located in the Information Bar as above. It displays the total number of Users connected to the Front-end of the web site at that time (at least a close indication!). It will not include Super Administrators connected to the Back-end.
Logout username, again in the Information Bar, provides a shortcut for the current administrator to log out of the Administrator Back-end of the web site. Simply click upon the displayed username to log out. By default the display will now change to the Front-end, Front Page screen.
Related Information:
The Official Joomla! 1.0.11 User Manual
NOTE: If you have any comments or suggestions regarding this Help screen then please post them in the Suggestions, Modifications, and Corrections forum in the User Documentation Work Group.
Thank you!
The User Documentation Team
|Last Updated ( Monday, 09 April 2007 )


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Bullfighting Enthusiasts Practice Bullfighting In Barcelona
Similar imagesView all
bull horns lies on the grass as enthusiasts listen instructions as... News Photo 163006024Animal,Barcelona,Bull - Animal,Bullfighting,Cattle,City,Cultures,Grass,Horizontal,Horn,Human Interest,Instructions,Lies,Listening,Park,Practising,Recreational Pursuit,Spain,SportPhotographer David RamosCollection: Getty Images News 2013 Getty ImagesBARCELONA, SPAIN - MARCH 03: bull horns lies on the grass as enthusiasts listen instructions as they practice bullfighting in a city park in Santa Perpetua de la Mogoda on March 3, 2013 in Barcelona, Spain. On February 12 the Spanish Parliament accepted a petition from bullfight supporters asking for the sport to become a key part of the Spain's cultural heritage. The petition, of 590,000 signatures, has been promoted by the Federation of Bullfighting Entities of Catalonia. The last bullfight in Catalonia was held in September 25, 2011. (Photo by David Ramos/Getty Images)


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SLUConnection brought to you by Student Development at Saint Louis University
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A Note from Student DevelopmentThere's your life in class. And then there's your life. As educators in the Jesuit tradition, we believe in educating the "whole" person; we are not only concerned with the life of the mind, but also the life of the heart, body and spirit. This is why our campus life is so rich: to encourage you to become more complete, stronger, more you. Find out more about the Division of Student Development.
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I'm wanting to add armor and weapon durability for a couple of reasons. I want them to spend more coin, and add a bit more realism or resource management (give them more things to think about and do). I'd like them to either learn/use their crafting skills to mend their equipment, or spend the money to buy new or get stuff fixed. They can even have use of the armor drops from enemies.
Here's what I came up with so far (borrowing a bit from Tiger's Heart's "Esoterica from Thedas"):
Each piece of armor and weapon has a certain Durability Rating which is affected by overuse or damage.
All basic armor has a Durability Rating of 2 times its Armor Rating plus 50. (Cloth has DR of 30.) Shields use their Shield Bonus in place of AR.
All basic weapons have a Durability Rating of their maximum possible damage plus 100.
Each time the armor-wearer takes damage, the attack roll's Dragon Die value is subtracted from the armor's Durability Rating. Armor with DR of 1 or less automatically has Armor Rating 0.
Each time a weapon is used, the attack roll's Dragon Die value is subtracted from the weapon's Durability Rating. A weapon with DR of 1 can't be used (or may only be used as an Improvised Weapon).
Weapons and armor with DR of at least 1 may be mended, whereas items with DR of 0 are considered broken and beyond repair.
Any ideas? Is it too much? Too little? Should this kind of stuff just be left out of an AGE game?


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Harrison Ford then and now
Published On: May 27 2011 02:40:27 PM CDT Updated On: Jul 12 2013 01:00:00 AM CDT
Harrison Ford has wowed audiences since "Star Wars" and "Raiders of the Lost Ark." In honor of his 71st birthday July 13, take a look back at the legendary actor's life and career so far.
The views expressed are not those of this company or its affiliated companies. Please note by clicking on "Post" you acknowledge that you have read the Terms Of Service and the comment you are posting is in compliance with such terms.


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Looking Ahead: The Creative Forces Shaping 2013
From beautifying public spaces to grappling with ecological challenges, these creative forces are pushing the boundaries of design
By Elle Decor Staff
"We were young architects in New York, the recession happened, and we couldn't get jobs," Marc Kushner recalls of his initial inspiration to start Architizer, a social network focused exclusively on architecture, with three friends. "Even worse, we had no way to tell anyone about the work we had already done." So, they changed the situationin impressive fashion. In November 2009, following the rise of websites like Facebook and LinkedIn, they launched Architizer, a digital destination where architects could showcase their projects and connect with other designers, journalists, potential new clients, and anyone else interested in architecture.


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Paula Wolfson, wtop.com
BETHESDA, Md. - It could be a huge game changer in flu prevention.
Scientists are developing a universal vaccine that will offer protection against any and all flu strains, and the nucleus of that research is in the D.C. region.
It's taking place at the Vaccine Research Center at the National Institutes of Health, which was originally established in the mid-1990s to develop an AIDS vaccine.
That work is continuing, but the mission of the center is broader and these days, work on a universal flu vaccine is another big priority.
Dr. Anthony Fauci, head of the National Institute of Allergy and Infectious Diseases, convinced former President Bill Clinton to launch the center at the height of the AIDS epidemic.
"This is one of the few places anywhere where you can really have a 'soup to nuts' approach, where in the same building, the same camaraderie, you go from very basic research up through and including manufacturing a pilot lot of vaccine...to an actual clinical trial," he says,
It's an approach well suited to the challenge of creating a breakthrough in flu prevention. Current vaccines target a part of the virus that changes or "drifts" over time. That is why there is a new vaccine every year.
Scientists have found a part of the virus common to all flu strains but, for some reason, the immune system cannot see it.
Using molecular engineering and other high-tech tools, scientists at the Vaccine Research Center are looking for a way to get the body to create an immune response to that hidden virus "stem."
Watch an animation of the flu virus:
Dr. Rick Koup, director of the immunology lab, says there's a sense of optimism among the 100 or so staffers at the center.
"We know that we can induce the types of antibodies that have universal targeting of the different strains of influenza," he says.
Koup says translating this into an actual product that can be manufactured may take a few years, maybe longer. But a tour of the lab reveals excitement, and Koup says everyone knows what is at stake.
"If we had a universal vaccine where basically you get the vaccine and you are protected against virtually all of the strains that are out there, it would be a huge game changer."
A universal vaccine would remove the annual uncertainty over which strains are likely to strike and when. It would also take away the inconvenience of getting a flu shot every year, and Fauci predicts that will encourage more people to get vaccinated.
But don't ask him for a timetable. Fauci says 10 years ago he wasn't even sure a universal vaccine was possible. But now, though he can't say when, he believes it will happen
Follow @WTOP on Twitter.
(Copyright 2013 by WTOP. All Rights Reserved.)


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The national charity for single homeless people


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8 Ways to Simplify Your Morning
Between missing homework and breakfast battles, getting the kids to school on time can pose a serious challenge. But with a few simple tweaks to your morning routine, you can get out the door faster and reduce stress for everyone in the house. Just follow these expert tips from Lorie Marrero, bestselling author of The Clutter Diet, and soon you'll be pledging allegiance to a whole new plan of attack.
By Lorie Marrero
Create a "Destination Station"
Avoid hunting for objects at the last minute by dedicating a place to backpacks, school papers, mail, keys, purses, and chargers. If you don't have a mudroom or laundry room, repurpose a piece of furniture or install a row of sturdy hooks near an entryway. It doesn't have to be perfect or fancy, as long as it's functional. Designate this place near the exit you frequent the most.


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Beachkit Ltd
$69 for a Beachcomber Quik Twist Self Anchoring Beach Umbrella (value $139)
Delivered within: 5 days
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already grabbed this deal:
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- Don't waste your beach time chasing after the umbrella.
- Grab a self-anchoring Beachcomber Quik Twist Beach Umbrella for just $69 from Beachkit Ltd.
- Choose from stylish red or blue.
- Perfect for long summer days.
There's nothing relaxing about chasing a beach umbrella as it soars off into the wind, bashing other beach-goers and leaving a trail of destruction and chaos. Grab a self-anchoring Beachcomber Quik Twist Beach Umbrella for just $69 from Beachkit Ltd.
- Colour: red or blue
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- Excellent UV Protection. Blocks out at least 98% of harmful UV rays
- Long lasting fabric – 420D Oxford polyester mildew resistant fabric with silver reverse coating
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If you don't use your coupons before they expire, they're still worth the money you paid for them for an extra three months.
GrabOne FaceValue gives you another three months after your coupons expire, making it even easier to enjoy businesses all over New Zealand.
How does it work?
- A coupon is valid up until and including the expiry date printed on the coupon.
- If you don't use it before the expiry date for whatever reason, the coupon retains the value you paid for it for an additional three months.
- This means you can turn up to the business up to three months after the coupon has expired and put the money you spent to buy that coupon towards the service or experience printed on your coupon.
For example, if you spend $50 on a $100 dining voucher but don't use it before the expiry date, you will still be entitled to $50 worth of food and beverage services at that business for an additional three months.
The same goes for coupons without monetary values assigned to them. For example, if you buy a bungy jump deal but don't use it before the expiry date, you can still put the money you spent on the coupon towards a bungy jump, for another three months. Remember, the FaceValue of your coupon can only be put toward the service or experience printed on your coupon.
A few things to note:
- FaceValue applies to all deals that display the FaceValue icon. If the icon is not on a deal, FaceValue does not apply.
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- The conditions on your coupon still apply during the FaceValue grace period.


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- Antique Jewelry
- The Ages
- Engagement Rings
- Antique Rings
- Diamond Jewelry
- So Much More
Carrington Diamond & Ruby Wedding Ring
Wrapped in a never ending circle of open work platinum and 18k yellow gold are four (4) claw set brilliant cut diamonds of a total estimated weight of .48 carats. Interspersed between the diamonds four (4) faceted rubies with an estimated total weight of .25 carats are set almost flush with the surface of the sensuous curving lines of gold. The perimeter of the wedding band/eternity ring is edged in platinum. Signed by the prestigious American jewelry firm of Carrington & Company based in Newark, New Jersey.
Date: Later 20th century.
Measurements: 3/16 of an inch (.5 cm) in width. Weight of 6.5 grams (4.2 dwt).
Ring Size: US 7-1/4 (UK O-1/2; Euro or Int. Circum 54.7 mm; Int. Dia. 17.5 mm; Japan over a 14). Sizing of this ring is not recommended. Ring sizing information.
Hallmarks: Plat; Carrington mark; 18k.
Condition: Excellent.
Origin: American.
Note: Stones have not been removed from their mounts to preserve the integrity of the setting. All diamond and gemstone weights have been approximated by measurement and formula and may vary from actual weights.
Forms of Payment
- VISA and MasterCard, Discover and American Express credit & debit cards.
- Personal checks drawn on U.S. banks only - Please allow 7 business days for clearance.
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Other Forms of Payment
Bank Wire - For international orders and orders of $5,000 and over. Please contact us for more details.
Layaway information and for full details see Payment Methods.
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Full details at Shipping & Insurance.
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If you are not completely satisfied with your purchase, notify us within (3) days of receipt for a full refund. Return shipping is free!
Just write "extended return" in the comments box of your order to qualify! Notify us by December 29th, ship back by January 2nd, 2015.
Standard Return Procedure
- Notify us of your intention to return the item within three (3) days of receipt. You may contact us by email or by telephone.
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More details at Full Guarantee including gift giving and holiday options.


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2013 NFPA 72®: Notification Appliances Self-Guided Online Course
|Item # OL015
|Online Course Demos
|Terms & Specifications
NFPA® has created a series of online courses on the 2013 edition of NFPA 72®: National Fire Alarm and Signaling Code. Take one course or the entire series and learn at your own pace!*
Based on the 2013 NFPA 72®, the new Notification Appliances Online Course covers both audible and visible notification appliances.
Audible and visible notification can be used to trigger the desired occupant behavior, so the success of every system depends on their correct application. Part of the 2013 NFPA 72 Self-Guided Online Course Series, the new Notification Appliances course covers appliances that are used to alert and inform building occupants and fire alarm system users. Along the way, you will learn some special terminology used for audible signaling and for visible signaling.
Work at your own pace through lessons developed by experts in NFPA 72: National Fire Alarm and Signaling Code.
When discussing audible and visible signaling, the lessons will cover requirements for both public mode and for private mode notification. This course will also provide an overview of other types of notification appliances that you might use in special applications.
Upon completion you should be able to:
- Define common terms associated with notification appliances
- Cite general requirements associated with notification appliances
- Differentiate between Tone and Tone Plus Voice notification systems
- Recognize audible requirements for Public and Private Operating Mode
- Describe audible requirements for sleeping areas
- Identify how to achieve the required sound pressure level throughout a space
- Determine how loud an audible appliance should be at a given point
- Identify the requirements for Public Operating Mode visible notification
- Recognize how NFPA 72 affects the installation of wall-mounted notification appliances
Who Will Benefit:
Anyone whose job involves designing, reviewing, evaluating or installing fire alarm systems, including: designers, installers, electrical contractors, architects, auditors, and project managers
Continuing Education Credit:
Complete this course and qualify for .1 CEU. Upon successful completion of a course, participants will be prompted to download the CEU certificate directly from the course site.
Please verify applicability with your professional board before registering.
*The six modules in the 2013 NFPA 72®: National Fire Alarm and Signaling Code Self-Guided Online Course Series include:
- Fire Alarm Basics Self-Guided Online Course
- Initiating Devices Self-Guided Online Course
- Notification Appliances Self-Guided Online Course
- Fire Alarm Circuits Self-Guided Online Course
- Off-Premises Signaling Self-Guided Online Course
- Inspection, Testing, and Maintenance of Fire Alarm Systems Self-Guided Online Course


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UPPER MARLBORO, Md. (AP) - A woman charged with murder in the stabbing death of her college roommate has been found not guilty.
A jury found 20-year-old Alexis Simpson not guilty on all seven charges late Thursday. Jurors deliberated about three hours.
Simpson had been charged in the September 2011 stabbing death of 18-year-old Dominique Frazier in their shared suite.
Simpson testified on Thursday that she was trying to defend herself in the fight with Frazier.
(Copyright 2012 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)


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Welcome to the Howard-Suamico School District
The mission of the Howard-Suamico School District Board of Education is to enact policies and allocate resources to develop all students' full academic potential and to promote their social and emotional growth.
Jeff Eilers, Rachelle Paulsen, Dan Deppeler
Teresa Ford, Lisa Botsford, Laura Barnard, Mark Ashley,
Student Representative Katherine Brown
2013-2014 Budget Book
2012-2013 Budget Book
2014-2015 Board Meeting Calendar
Policy Governance Manual
Appendix to Policy Governance Manual
Policy Governance Brochure
Board Members Testify at Budget Hearing
On April 8, 2013, Howard-Suamico Board of Education Members, Teresa Ford and Lisa Botsford, testified to the Joint Finance Committee during its budget hearing at the Lambeau Field Atrium. Representing the Board as its Public Policy Correspondent, Ford advocated in support of a school finance proposal offered by Wisconsin State Senators' Ellis and Olsen – a plan that would increase the revenue cap per pupil adjustment by $150 in each year of the 2013-15 biennium. The Ellis/Olsen proposal, if adopted, will provide Wisconsin public schools with $382 million more under the revenue cap than Governor Walker's revenue cap freeze proposal. As one of the ten lowest spending school districts in the state, these resources are vital in maintaining the quality programs, services and facilities necessary to ensure that every Howard-Suamico student is college and career ready.
WASB Idea Exchange- Teamwork
The Critical Component to Board and Superintendent Relations
Executive Limitation EL-9 Policy - Communication and Counsel to the Board
Board Superintendent Relations Policy B/SR-3 - Delegation to the Superintendent
Governance Process GP-9 Policy - Board Member Covenants
Official Response to Board Governance Process GP-9
Board of Ed Monitoring Calendar 2013-14
Policy Governance Brochure


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Last week was mostly about rehanging the twentieth century galleries on level 2 at NGV Australia. We have only been making minor changes to accommodate light sensitive works such as the Fred Williams prints that need to come down as … More
This website may contain links to external sites that contain information beyond the control of the National Gallery of Victoria. No responsibility is taken for any information or services which may appear on any linked website.


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Follow us:
Click below to filter your search results
Number 581
(Replaces No. 446, November 2009) (See also Practice Bulletin No. 88)
ABSTRACT: Chromosomal microarray analysis is a technique that identifies chromosomal abnormalities, including submicroscopic abnormalities that are too small to be detected by conventional karyotyping. Like conventional fetal karyotyping, prenatal chromosomal microarray analysis requires direct te...
December 2013
Number 571
ABSTRACT: Currently, only povidone-iodine preparations are approved for vaginal surgical-site antisepsis. However, there are compelling reasons to consider chlorhexidine gluconate solutions for off-label use in surgical preparation of the vagina, especially in women with allergies to iodine. Altho...
September 2013
Number 545
ABSTRACT: Noninvasive prenatal testing that uses cell free fetal DNA from the plasma of pregnant women offers tremendous potential as a screening tool for fetal aneuploidy. Cell free fetal DNA testing should be an informed patient choice after pretest counseling and should not be part of routine p...
December 2012
Number 535
ABSTRACT: Increasing numbers of women and adolescent females are incarcerated each year in the United States and they represent an increasing proportion of inmates in the U.S. correctional system. Incarcerated women and adolescent females often come from disadvantaged environments and have high ra...
August 2012
Number 533
ABSTRACT: Prenatal lead exposure has known adverse effects on maternal health and infant outcomes across a wide range of maternal blood lead levels. Adverse effects of lead exposure are being identified at lower levels of exposure than previously recognized in both children and adults. In 2010, th...
Number 529
(Reaffirmed 2014)
ABSTRACT: Placenta accreta is a potentially life-threatening obstetric condition that requires a multidisciplinary approach to management. The incidence of placenta accreta has increased and seems to parallel the increasing cesarean delivery rate. Women at greatest risk of placenta accreta are tho...
July 2012
Number 518
ABSTRACT: Intimate partner violence (IPV) is a significant yet preventable public health problem that affects millions of women regardless of age, economic status, race, religion, ethnicity, sexual orientation, or educational background. Individuals who are subjected to IPV may have lifelong conse...
February 2012
Number 496
(Reaffirmed 2013)
ABSTRACT: Compared with men, at-risk alcohol use by women has a disproportionate effect on their health and lives, including reproductive function and pregnancy outcomes. Obstetrician–gynecologists have a key role in screening and providing brief intervention, patient education, and treatment refe...
August 2011
Number 486
(Replaces No. 325, December 2005)
ABSTRACT: In 2001, the American College of Obstetricians and Gynecologists and the American College of Medical Genetics introduced guidelines for prenatal and preconception carrier screening for cystic fibrosis. The American College of Obstetricians and Gynecologists' Committee on Genetics has upd...
April 2011
Number 481
(Replaces No. 393, December 2007)
ABSTRACT: Newborn screening programs are mandatory, state-based public health programs. They provide newborns in the United States with presymptomatic testing and necessary follow-up care for a variety of medical conditions for which early intervention will improve neonatal and long-term health ou...
March 2011
Number 469
(Replaces No. 338, June 2006)
ABSTRACT: Fragile X syndrome is the most common inherited form of mental retardation. The syndrome occurs in approximately 1 in 3,600 males and 1 in 4,000–6,000 females. Approximately 1 in 250 females carry the premutation. DNA-based molecular analysis is the preferred method of diagnosis for frag...
October 2010
Number 453
(Reaffirmed 2012)
Abstract: Depression is very common during pregnancy and the postpartum period. At this time, there is insufficient evidence to support a firm recommendation for universal antepartum or postpartum screening. There are also insufficient data to recommend how often screening should be done. There ar...
February 2010
Number 442
(Reaffirmed 2014, Replaces No. 298, August 2004)
ABSTRACT: Certain autosomal recessive disease conditions are more prevalent in individuals of Eastern European Jewish (Ashkenazi) descent. Previously, the American College of Obstetricians and Gynecologists recommended that individuals of Eastern European Jewish ancestry be offered carrier screeni...
October 2009
Number 389
ABSTRACT: Because human immunodeficiency virus (HIV) infection often is detected through prenatal and sexually transmitted disease testing, an obstetrician–gynecologist may be the first health professional to provide care for a woman infected with HIV. Universal testing with patient notification a...
December 2007
Number 382
(Reaffirmed 2010)
ABSTRACT: There are insufficient data to determine the value of fetal monitoring prior to scheduled cesarean delivery in patients without risk factors.
With the increasing rate of scheduled cesarean deliveries in the United States, clinicians and hospitals must decide whether there is need to ...
October 2007
Number 333
(Reaffirmed 2010, Replaces No. 174, July 1996)
ABSTRACT: The Apgar score provides a convenient shorthand for reporting the status of the newborn infant and the response to resuscitation. The Apgar score has been used inappropriately to predict specific neurologic outcome in the term infant. There are no consistent data on the significance of t...
May 2006
Number 318
(Reaffirmed 2014, Replaces No. 162, November 1995)
ABSTRACT: Tay–Sachs disease (TSD) is a severe progressive neurologic disease that causes death in early childhood. Carrier screening should be offered before pregnancy to individuals and couples at high risk, including those of Ashkenazi Jewish, French–Canadian, or Cajun descent and those with a f...
October 2005
Number 299
(Reaffirmed 2009, Replaces No. 158, September 1995)
ABSTRACT: Undergoing a single diagnostic X-ray procedure does not result in radiation exposure adequate to threaten the well-being of the developing preembryo, embryo, or fetus and is not an indication for therapeutic abortion. When multiple diagnostic X-rays are anticipated during pregnancy, imag...
September 2004
Number 278
ABSTRACT: Clinically significant false-positive human chorionic gonadotropin (hCG) test results are rare. However, some individuals have circulating factors in their serum (eg, heterophilic antibodies or nonactive forms of hCG) that interact with the hCG antibody and cause unusual or unexpected te...
November 2002
American Congress of Obstetricians and Gynecologists
409 12th Street SW, Washington, DC 20024-2188 | Mailing Address: PO Box 70620, Washington, DC 20024-9998
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Yoga instructor offers example of joy, balance
Santosh Yoga caters to people of all ages
Yoga is what happened to Bryant Mascarenhas while he was busy making other plans.
"I have a degree in chemistry and a master's in business and IT systems. And what am I doing? I am teaching yoga for a living," said Mascarenhas, a father of three kids - ages 5, nearly 4 and 22 months - and owner of Santosh Yoga.
A Bombay native, Mascarenhas left India to study in the United States. He was well on his way to a financially comfortable life, working as a radiology department project manager at Froedtert Hospital, when he realized that years of work had left him accomplished, but unfulfilled.
"I realized that sense of fulfillment was not going to come from things, by owning a bigger car or a bigger home," Mascarenhas said. "That's what Santosh means, it means coming from a space of inner contentment - and it's what I teach."
In 2005, Mascarenhas left Froedtert to teach yoga full time. He opened a studio at 74th and Center streets about five years ago. And, in 2011, he moved that studio to its current location on State Street, where a simple sandwich board sign points the way not only to his classes, but also to what Mascarenhas hopes will be a new way of thinking about life.
"The yoga I teach is alignment-based, therapeutic yoga," Mascarenhas explained.
His oldest students are 80 and 94, although he teaches all ages, including children, as part of his collaboration on therapeutic yoga with the medical research team at Children's Hospital of Wisconsin.
Many people take his classes to manage everyday aches and pains, even medical conditions ranging from autism and addiction to migraines and multiple sclerosis.
"But," he said, "yoga also helps you identify an underlying question: Are you taking steps to identify what we love in our lives? … If we just find out what we love to do and do what we love, we will find balance in our lives. I realized that because I did it.
"It's not just a philosophy. I try to make you love it," Mascarenhas said.
To suggest a business for this spotlight, send an email to firstname.lastname@example.com.
BUSINESS:Santosh Yoga
ADDRESS: 7420 W. State St.
WEB: SantoshYoga.com
OWNER: Bryant Mascarenhas
TYPE OF BUSINESS: yoga studio
PEARLS OF WISDOM: "I find in yoga not only am I able to reach a person, but also it's a way of really giving people knowledge and see there are easy tools they can use to help themselves."
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- Sisters took a chance on Wauwatosa Ruby Tap, and soon there will be one in Mequon
- Business Spotlight: Salamander changed shape, until it took on women's clothing
- Business Spotlight: Wauwatosa's Fair Trade is a retail shop in the 'helping people' sector
- Christian book business in Wauwatosa is a gem, but not a small one
- Wauwatosa's Bloom Floral does wedding flowers with a conscience
- Business Spotlight: Fiberwood Studio is not just a yarn shop
- Pet project in Wauwatosa pays off for owners and animals alike
- Finding new life for old buildings
- Wauwatosa business coach helps small companies
- Therapist suggests making massage priority
- Family's sausage business a hit at farmers markets
- Tosa attorneys come from entrepreneurial families


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Was $199.95 NOW $99.95
This is the only pair of wireless Bluetooth speakers that provides true stereo sound. Unlike typical single-speaker units that only produce mono sound, each speaker provides stereo sound while their built-in 5-watt full-range speakers and bass reflex ports provide robust audio quality. The speakers play music from Bluetooth-enabled smartphones or tablets from up to 60' away while the speakers themselves can sit up to 50' apart. Each speaker has volume, stereo mono or left/right channel selection, and pause/play controls on the front, illuminated by a blue LED for easy nighttime operation. Their rechargeable Lithium-ion polymer batteries provide up to 18 hours of listening from a three-hour charge using the included microUSB cable. Polycarbonate and ABS construction ensures reliable durability. Each 5" H x 4 1/4" W x 4 1/4" D. (1 lb.)�
Lifetime Guarantee
The Only True Stereo Bluetooth Speakers come with The Hammacher Schlemmer Lifetime Guarantee at no additional charge. If this product ever disappoints you, for any reason, you may return your Hammacher Schlemmer purchase for exchange, credit, or refund.
Should you have any questions, we are available 24 hours a day, seven days a week. Please call 1-800-321-1484 to speak with a product specialist or email us at email@example.com to receive a response within one hour.
Sale item quantities are limited — please order soon.
May we recommend:
COPYRIGHT © 2014 HAMMACHER SCHLEMMER & COMPANY, INC. ALL RIGHTS RESERVED. W100HAMMACHER SCHLEMMER • 147 E. 57th ST • NEW YORK, NY • 10022 • 1-800-_321-1484


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More Guides
From the #1 New York Times bestselling author of ORPHAN TRAIN comes BIRD IN HAND, a novel about the choices we make, how they shape our lives and how they can change them forever.
The author of the classic New York Times bestseller PASSAGES returns with her inspiring memoir --- a chronicle of her trials and triumphs as a groundbreaking "girl" journalist in the 1960s, to iconic guide for women and men seeking to have it all, to one of the premier political profilers of modern times.
Pulitzer Prize-winning New York Times reporter Matt Richtel examines the impact of technology on our lives through the story of Utah college student Reggie Shaw, who killed two scientists while texting and driving.
Set in 1940s Los Angeles, LAND OF DREAMS is the compelling final installment in New York Times bestselling author Kate Kerrigan's sweeping immigrant trilogy begun in ELLIS ISLAND and CITY OF HOPE --- a story of family, love, danger and ambition in Hollywood during World War II.
From a remarkable new voice in suspenseful women's fiction comes an emotionally searing drama about a woman who risks her life to discover the devastating truth about her family…
LILA, a moving expression of the mysteries of existence, is a new American classic from Marilynne Robinson --- the Pulitzer Prize–winning author of GILEAD; HOME, a National Book Award finalist; and HOUSEKEEPING.
When journalist Ann Mah's diplomat husband is given a three-year assignment in Paris, Ann is overjoyed. A lifelong foodie and Francophile, she immediately begins plotting gastronomic adventures à deux. Then her husband is called away to Iraq on a year-long post --- alone. Suddenly, Ann's vision of a romantic sojourn in the City of Light is turned upside down. So, not unlike another diplomatic wife, Julia Child, Ann must find a life for herself in a new city.
NECESSARY LIES is the story of two young women, seemingly worlds apart, who are thrown together and must ask themselves: How can you know what you believe is right, when everyone is telling you it's wrong?
In this dazzling memoir, HIV-positive teenager Paige tells the deeply personal yet universal story of how she managed to overcome the trauma of persistent bullying by choosing compassion over cruelty, and how she resolved to fight daily on behalf of others in her place.
In a steamy small town of secrets, danger, and broken promises, a woman reaches out to a former love to save her brother's life --- can she prevent her own secret from being revealed?


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New Arrivals
mouse over photo to zoom click for larger image
Tonya Tassel Scarf
One scarf, a drove of details: an ombre palette, subtle paisleys, purposeful pleating, and dramatic tassels to trim both ends.
- Measurements: 12" by 70" with 7" tassel trim.
- 100% polyester.
- Machine wash. Imported.
We're so sorry: this item sold out sooner than expected. For an equally chic substitute, please call our Personal Service Associates at 1.888.855.4986. Or click on Chico's Chat below for immediate assistance.


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New Arrivals
mouse over photo to zoom click for larger image
Jeweled Ellen Top
We started with the tunic silhouette in linen and cotton, and finished with a favorite: elaborate beading in pearly white.
- Split cuffs and hem.
- Length: 28" to 29".
- 56% linen, 45% cotton.
- Hand wash. Imported.
We're so sorry: this item sold out sooner than expected. For an equally chic substitute, please call our Personal Service Associates at 1.888.855.4986. Or click on Chico's Chat below for immediate assistance.


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Free admission to Birmingham Community Museums this weekend
1st September 2011
Did you know that all of the community museums offer free admission on the first weekend of the month (Saturday or Sunday)?
The Museum of the Jewellery Quarter will be open for free this Saturday 3rd September and and Aston Hall, Blakesley Hall, Sarehole Mill and Soho House will have free admission on Sunday 4th September.
As well as free admission there will be an opportunity to meet food historian Anna Meredith and Mick the Miller at Sarehole Mill on Sunday.
Big Brum History Buz
Also on Sunday the Big Brum History Buz will be running its 'Tolkien and Tudors' open-top guided bus service to Sarehole Mill and Blakesley Hall.
First bus 11.30 from Margaret Street. Tickets: £3 adults, children free. No prebooking available.
Timetable for Tolkien and Tudors bus service on 4 September 2011
Edmund Street 11.30 13.15 14.15 15.15
Sarehole Mill 11.50 13.35 14.35 15.35
Blakesley Hall 12.10 13.55 14.55 15.55
Last bus back to Edmund Street.
Download the time table and information as a Word Document or PDF.
Operated by Birmingham Tours
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