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Beware of shipping charges
Posted by
Lisa in Miami
If you order from PanasonicDirect on their website, be sure to watch the final status of your order to make sure they don't try to add on shipping charges later. It happened to me.
I ordered a new telephone and headset for my home office; we've had good luck with Panasonic electronics before, and it was one of the few two-line cordless phones that is compatible with my AT&T voice mail account (it shows a blinking light on the charging base when I have a voice mail, which I like), and it wasn't terribly expensive...$79.95 + $24.95 for the headset. My husband actually ordered it for me; he's better with shopping for the electronic gadgets than I am, and he was quite excited to get free shipping - something they called "UPS Next Day Regular," whatever that is. I've shipping with UPS many times, and I've never heard of it. But it was free, so I said good. I got the confirmation e-mail which showed the costs of both items, local sales tax, and zero for shipping. Saved a copy, which I always do. Contrary to what the confirmation e-mail said would happen, I never got any further e-mails saying my order had been shipped, or anything else from PanasonicDirect. So, I checked the order on their website, mostly to see when to expect delivery, so I could be home to sign for it. As it happened, my order was delivered that day, which was much sooner than I had expected it to arrive (usually free shipping is by slow boat to China).
To my surprise, the total charge on the website included a charge of $25.75 for shipping, which then increased the sales tax amount by $1.25 - a total of $27 more than the amount that was confirmed in the e-mail I received. I went ballistic, printed the page from the website, printed off my confirmation e-mail, and gave them to my husband. I told him he'd better call them, because if they got me on the phone, I was just going to lose my temper. He did so, explained to the CSR he spoke to what had happened--that I had been overcharged $27.00 for shipping, which according to my order confirmation was supposed to be free. She told him to fax both pages to her attention, and she would call back after she received them. He did so, and we were both thinking, "OK, we're getting somewhere!" She called back, and said there was nothing she could do about it, that my order had been shipped UPS 2nd Day Air, and that is what I was charged for. My husband said that was not what he had selected when he placed the order, that what he chose was free, and the order confirmation I received via e-mail proved it. He asked to speak to a supervisor, which he did. The supervisor he spoke to told him this: "There was a glitch on the website; the shipping option you selected should have shown a charge of $25.75. It should not have shown a charge of zero, and there is nothing we can do about it." My husband told the supervisor, "Oh, yes there is; I have an order confirmation that quite clearly states in black and white the shipping charge is zero. I'm sorry if there was a glitch on your website, but that is not my problem. I paid for this order with a credit card, and I am not going to pay for these charges, and I will be disputing them through my credit card company. And you can forget ever getting my business again."
I am an extremely savvy consumer when it comes to my knowledge of consumer credit laws; I have availed myself of them many times throughout my life, and I have never lost a dispute yet. That is because I document everything, save my receipts (especially for major purchases), and keep an eye on deadlines. The laws were enacted to protect consumers, and that is exactly what they do. If the consumer can show that the merchant was in the wrong, the merchant will lose, and the credit card company has to support the consumer. It's as simple as that.
So after the charges posted to my credit card account, I went to the credit card's website, and started the dispute process online, this past Sunday. I had to fax my supporting documentation to their dispute resolution center, and had to type a brief description of what had happened, and what I had done to try to resolve it with the merchant (they like you to try to resolve it first, but it's not a requirement). All I had to do was fax the copy of my confirmation e-mail showing zero shipping cost and the copy of the charge from PanasonicDirect's website showing the higher shipping charge. Complete documentation is a necessity in these cases.
By Monday morning, I had a response from the credit card company telling me they had opened the dispute case, and would be getting back to me as it progressed. By Monday evening, I had an answer from the credit card company. They said, "We have posted a credit to your account for $27.00 for the amount of the charge you are disputing. We have also charged this amount back to the merchant. We now consider this case closed. We thank you for contacting us to resolve the issue with the merchant."
By Tuesday, the credit had posted to my account. What really surprised me was that they said, "We now consider this case closed." Typically, how these things go is the credit card company posts a provisional credit to the customer's account, and a chargeback to the merchant's account, in order to give the merchant time to respond to the dispute (they have 30 days; the consumer has 60 days from the date the bill was received on which the disputed charge appears). The credit card company will typically wait for the merchant to respond, in case the customer's dispute is invalid. If it is, the charge comes back to the customer, and they have to respond, or pay up (another 30 days). If the merchant can't substantiate the charge, they eat it, and the customer prevails. And that's how I Win these things: I only dispute charges that I know FOR SURE are the fault of the merchant. If it's my fault, well then, it's my fault and I eat the charge.
So when the credit card company said, "We consider the case closed," I thought, "Wow, they looked at my documentation, decided, 'Yep, the customer was right, the order confirmation said zero for shipping, so the merchant couldn't just slap on a $27 charge for shipping, even if the customer did luck onto a computer glitch that she shouldn't have. We're not even going to give the merchant a chance to respond, we're just going to charge it back to them, and be done with it.'" So there!
It was only $27, but it's the principle of the thing, and it was also the arrogance of the customer service people. What they SHOULD have said was, "Why yes of course, you are absolutely right, zero means zero. We'll credit that amount to you right away, and we apologize for any inconvenience you were caused by having to call us." But no, they got snotty and said, "It was a glitch, and you shouldn't have gotten free shipping, and too bad, we're not going to fix it." Oh yeah? We'll just see about that. They not only lost $27 because of their attitude, they lost my business AND I'll let everyone I know know what jerks they are, and maybe they'll lose more business than mine.
That is also why I always make major purchases with a credit card. You pay by cash or check, and you are at the mercy of the merchant as to whether you will get a refund. You get a credit card company involved, and those consumer credit laws kick in, and you've got some leverage with unscrupulous merchants. It pays to know your rights; read the back of your billing statements. They are all disclosed there.
Thanks for letting me share my three cents' worth!
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Jay on 07/27/2011:
Excellent review. Very well written. Hopefully many can learn from your experience and how to handle merchants of poor character.
trmn8r on 07/28/2011:
This is a good review. I have never seen a website with such a glitch. For future reference, whenever you see "Next Day," you can be fairly certain it is express delivery and will have a charge. In this case you had no way of knowing it, which is bizarre. The CSR should have quickly refunded your $$$.
I also like Panasonic electronics, and always have. I have a (actually two) cordless phone from 1998 that goes about 3/4 mile, is very compact (easily fits in a pocket) and still works perfectly.
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I'm Writing This While Still On Hold With Panasonic!
Posted by
MCALLEN, TEXAS -- Panasonic = Worst customer service ever? Maybe.
Just spectacularly bad 'customer service.' You would not BELIEVE what scumbags this company is! I called three weeks ago to find out what it would cost to get the sensor of my Lumix DMC-LX5 cleaned. I mean, take a look how dirty this camera is:
And the camera is only two years old! It started with one splotch and then, BAM!, all of a sudden, one day I turned it on and it looked like that. I've owned cameras twice as long and never had a problem like that.
So I called their 'support line' at 800-211-7262 and suffered through the stupid automated 'help' system until I finally talked to a live human who told me it would cost $50 to get the sensor cleaned. He gives me this address in McAllen, Texas where they do the work and tells me to mail it there. But he won't give me a reference or case number, instead telling me to just put a letter int he box with the camera. I thought that was weird but just in case I paid extra for tracking and insurance. So I mailed it that day to Texas.
Yesterday I got a Service Authorization Form letter from Panasonic stating it's now $156.50 (!) with absolutely NO EXPLANATION as to why the additional costs are required. So today I called Panasonic 'customer support' at the same number (and suffer through the automated 'help' system--God, WHY do companies use these stupid things?) and they basically tell me to f&%$ off. Then I get "Larry,"--if that's his real name, who knows--who interrupts constantly and isn't much help and tells me, basically, tough, that's the price. And since I don't have a CASE NUMBER (See how they scam you now?) they can't prove I was quoted that price.
So I ask to speak to a supervisor and he puts me on hold for half an hour. That's "Andrew"--if that's his real name--gets on and is unfriendly from the start. Here's a tip, 'Andy,' when somebody greets you with , "Hi, how are you doing?" You don't respond with SILENCE. It's rude. Didn't the dog you call a mother teach you that? Anyway, I tell him what my problem is with the quote and the unexplained up-charge in the estimate and he responds, "So what I'm hearing is you are saying you don't want us to repair it and to box it up and ship it back to you." Uh, no, that's not what I said AT ALL.
And it pretty much went downhill from there. He didn't make one single attempt to resolve the issue in ANY WAY shape or form. Basically, "Andrew" isn't really somebody who's hired to RESOLVE an issue. He's hired to anger you until you either start screaming or use profanity and he's justified in hanging up on you, or he waits you out until you just hang up. Either way, they win. Because what Panasonic is doing can be described in three words:
It's literally a used car lot tactic that's be adopted by a multi-national electronics company. Their phone line gives you one price and then, when you mail it in, they quote you another.
Panasonic 'customer service' is the WORST I think I've ever dealt with. It's unbelievable. I'll ask you the same thing I asked "Andrew": Does Panasonic really think that by institutionalizing service THIS BAD that I will EVER buy another Panasonic product again?
Because I won't.
I am DONE with Panasonic. Never again. That company can DIE. I'll buy another camera but NEVER a Panasonic camera again. Or a DVD. Or ANYTHING.
Wow. Spectacularly bad 'customer support.' In the end he put me on perma-mute (You know, where they don't actually hang up, they just leave the line open until you hang up) for over TWO HOURS AND TEN MINUTES. That's when I wrote this review and POSTED IT.
Die Panasonic. Just die.
PS: As of this posting I'm STILL on perma-mute!
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The black hole of McAllen, TX
Posted by
MCALLEN, TEXAS -- I have (or should I say "had"?) a Panasonic DVD Recorder that worked pretty well for about 4 /12 years. When certain things weren't working right, I called Panasonic Customer Service and described the problem. Instead of just listening to me, this guy David took me through all these steps, trying all kinds of different features and stuff. Finally, after over 30 minutes of that, David finally agreed that it wasn't working right.
David said I can send it in for repair. There would be an up-front fee, which would be applied to the cost of fixing the unit if I decided to go ahead with it, but he didn't know how much that was. I explained to him as nicely as I could that I didn't really feel like taking the time pack the thing up and shipping it to them without knowing the terms and conditions of their Service Policy. He said he would have the Service Policy e-mailed to me but I'm not especially surprised that I never received it.
A few days later I went onto the Panasonic website and found where you can put in a model number and a zip code and it's supposed to tell you where you can get your product serviced. A page came up and said that I can send mine in for replacement with a fully refurbished unit and to call in for the price.
All things considered, this sounded like a much more promising proposition to me. If I was going to go to the trouble, I wanted to end up with something I could rely on for a while. Even if it cost more, it seemed like a refurbished unit might at least last a few years. If I just got mine fixed, something else might go wrong in just a few months, who knows? The website says it would be a comparable model, if not identical. It also said that they might choose to repair it instead.
I called the number on the website and gave Nick the model number of my unit and he said they would replace my unit for $140. According to Nick (who is plainly uninformed), someone would call to arrange payment once they received it. I specifically asked Nick to affirm that it would be replaced with a completely refurbished product and he specifically stated, in no uncertain terms, that it would. Nick specifically said it would not be repaired; it was to be replaced for $140.
The Pansonic Exchange Center received my recorder on 8/5, according to UPS Tracking. On 8/12 I called in again, not having heard anything. Chad says it's not going to be replaced, it's going to be repaired. I asked for a supervisor and an explanation as to why 1) the service policy wasn't initially explained to me back on 7/25 and 2) why they are now contradicting themselves about the replacement. This guy was of no help whatsoever.
On 8/20, I got a letter saying, "Panasonic will replace your unit with a factory reconditioned unit" and quotes a replacement cost of $80 plus $15 S&H. But this has a slightly ominous-looking sticker that says to call in before sending in payment.
First try - I got put on hold by the automated voice mail, then got put on hold by some woman who says she has to go look stuff up. She comes back and starts talking and the phone goes dead.
Second try - same thing but now I'm talking to somebody who says she has to try to figure out why my unit got into the "replacement process" when it should have gone into the "repair process". After more time on hold she's now telling me that she's going to send it to somewhere else (very nearby, according to her) and they are going to call me and quote a "diagnostic charge". No, she doesn't know how much that will be. And No, she can't explain why Nick had specifically said it would be replaced, before I took the trouble of sending it in. When I asked about why the website specifically offers an exchange program for my model number, she indicated that that was going to be fixed.
So, I'm back to where I started on 7/25, after they've wasted my time for a month. I still don't even know what this up-front "diagnostic fee" is. If I don't want them to send the recorder off to the repair facility, my only other option is that they can return the unit. We agreed that that is what they are going to do.
Then, I notice that the letter has my address misspelled. Looks like folks at the Post Office knew where to send it because we have been at the same address for many years. But I have limited faith that UPS will make the same connection when shipping my recorder back to me. So, I call in a couple more times - both times I get the usual "our representatives are helping other customer" messages and wait on hold. Then I get a message saying they can't take my call at all.
It must be siesta time at McAllen.
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Anonymous on 08/26/2010:
sounds pretty annoying.
Starlord on 08/26/2010:
Most places and companies have a 90 day warranty on electronics. you are complaining about a unit that is almost five years old. We bought a brand new Magnavox Blu-Ray DVD player at Wal-Mart for $79.00 on sale, NIB.I fail to see why anyone would be willing to spend far more on an old, probably obsolete piece of electronic gear when they can get a new one a whole lot cheaper, one that is newer with more features, etc. Five years ago, there were no blue ray players, and the difference is dramatic.
Helpful on 08/27/2010:
I agree Star, in that one has to assume responsibility for the warranty they agreed upon at the time of purchase. Further, a refurbished unit is nothing more than one which has been repaired, so there really is no difference between getting the one back the original or a different one; unless, that is, the OP wasn't disclosing a different problem which existed of his.
In this case, though, we're speaking of a recorder and not just a player, making the cost more expensive. Panasonic, too, makes a great line of players and recorders. Probably one of the best within the industry. Much better than the Magnavox line, in that the firmware being used is much more flexible with any media in the market.
I can appreciate the frustration of the OP, in that what he/she was being told was simply inconsistent. When I've dealt with companies, sending product back and forth, they've had a much more organized process.
getoverit on 08/27/2010:
I would understand a "refurbished" product to be something that has been fully tested in terms of being able to perform all its functions and that any components that have a high probability of failure, given the age of the product, to have been replaced. When I take something in for "repair", I expect that a specific problem that I've identified will be fixed. If there are other issues that I don't identify, I would not expect them to be addressed.
That said, Helpful may be correct and my expectations might not apply here. At any rate, the fact that it is almost five years old is exactly why I was not interested in a "repair" but I was interested in a "refurbished" product. The annoyance here is not that it doesn't work anymore, that's almost to be expected. The annoyance is that these people are unable to tell you upfront what they can and cannot do and keep contradicting each other. If the guy had told me on day one what their policy was, I really doubt I would have sent in in at all.
btw - the only place I can find on the internet that currently sells a DMR-EH55 is asking $1,800. I don't know if anybody is actually buying them at that price but this thing is a completely different kind of product than an $80 blu-ray player from Wal-Mart.
TEret on 07/03/2011:
We're NOT talking about "DVD players"! Only a few Techies,know there even is DVD recorders! Try finding one that will record off your cable or Satellite!
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Obsolete After 5 Months-Customer "Service" Ha!
Posted by
I must take some blame because my father always said that a product is only as good as the company that will stand behind it. Had I read the reviews which scores of dissatisfied customers have posted online about their problems with Panasonic's Customer Seervice Department, I would never have purchased anything from this manufacturer. We have a blue-ray subscription with Netflix and about two weeks ago none of the discs played-we get a message that the disc is incompatible with the unit. All discs appear to be in good shape-we clean them anyway-properly and also use a cleaner for our machine. Same result. Try the discs on our friend's machine (not-Panasonic) and they play perfectly. First call is to Netflix which tells us that the newer discs they send out have been encoded with a security feature and our unit needs a firmware upgrade. They suggest we call Panasonic. On Friday, 1/21, we call Panasonic and they instuct us to go on their website and download firmware which they say will correct this problem. We do so. But our discs still do not play. Call Panasonic and the service representative tells us that their product is superior to our friend's player because his is allowing defective discs to play while theirs in more selective! Now I know I've gone through the looking glass and beyond. After an interminable wait to speak with a supervisor, the representative gets back on and says that she was told that we need upgraded firmware beyond which is currently being offered on their website but that it will be sent to us to upgrade our player in 7-10 business days. I ask for expedited service such as Fedex etc because of the trouble we've been through and the misinformation. Wednesday's mail comes and goes without anything from Panasonic. My wife calls and after restating the whole history finally gets to speak to a supervisor who tells us that by buying a SD card our problem would be solved. Paid $12 and it did not work. Call back the next day and after being talked down to as though we were dolts are told that the supervisor who advised us to purchase SD card is on a break but would call us back shortly. After 1 1/2 hours with no callback, we call Panasonic and go through the trials and tribulations of speaking to a supervisor who barely responds to our questions, offers no help whatsoever and repeatedly asks are we in the same room as the player and TV. We have learned our lesson-will donate this player to a school, check out customer service ratings of two companies we had in mind and purchase a player which its company supports with able and courteous service.
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tnchuck100 on 01/28/2011:
"...will donate this player to a school"
Why are you mad at the school?
MDSasquatch on 01/28/2011:
Chuck beat me to it!
Get a PS3; they are the best players on the market if you want to listen to CDs, play DVDs, play BlueRay, stream Netflix or play games.
kernel on 02/21/2011:
A school can use the player to play discs that are not blu ray and was given with that proviso
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I purchased a lemon!
Posted by
07094, NEW JERSEY -- I purchased a Panasonic plasma TV on November 6, 2011 direct from Panasonic. It was delivered on November 15, 2011. I was travelling a lot during that time, so I didn't turned the set on until December 15, 2011. Well, it played for about 2 hrs. and turned off and would not come back on! After trying several things unsuccessfully, I called Panasonic's customer support. Unfortutanely, no luck with the set. The customer support representative open a claim on the TV because it is still under warranty, since I just purchased it. The TV was picked-up by a local authorized repair center. They have replaced parts and the set is still not working properly. I spoke w/ Panasonic's customer service on January 13, 2012 and was told parts are on back order & may not be received for another 3-4 weeks! I think bought a lemon!
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trmn8r on 01/16/2012:
This is a common complaint these days - that a tv repair takes a month or more due to part availability. Not just Panasonic. I don't know if it has to do with nature - I see warnings that floods in Thailand have disrupted the availability of consumer electronics, and then of course the tsunami in Japan. Or, maybe it is just characteristic of tv repairs in the 201x's.
Out of the box failures aren't unheard of, and I think it is too early to tell if you have a lemon. I hope not.
At Your Service on 01/16/2012:
I will say that the GT30 series is one of the best Plasmas on the market, shadowed only by its big brother, the VT30 series. With that said, the GT30 is the better priced and with the small difference between the two, a better value.
I'd be curious as to why you made the purchase directly from Panasonic. Nothing wrong with doing so, but better pricing can generally be gotten locally and the ability to exchange merchandise when it's found to be defective so soon.
Hopefully they'll have parts and the unit serviced somewhat quickly for you. I'm rather surprised they're even attempting a repair as servicing a plasma is a little more tricky. As such, you may want to consider asking Panasonic if you can purchase an extended warranty through them.
ok4now on 01/17/2012:
Panasonic customer support is not treating you well. They have acknowledged that it is still under warranty and had it sent to a local repair center. So far so good. Then you are told the parts will take 3 to 4 weeks due to natural disasters in Thailand and Japan. This is their problem not yours. You purchased a new TV directly from Panasonic that failed. If they cannot promptly fix it they should replace it. Why should you suffer and be inconvenienced? I would demand a new TV and if they refuse dispute it with your C.C. company.
Venice09 on 01/17/2012:
I agree with ok4now. The shortage of parts is not your problem. Why should you go a month without the television? I would also have no confidence that the parts will be available at that time. This could go on indefinitely, and not only are you without your new television, but you'll probably have to keep contacting them so they don't forget about you. How inconvenient!
As it stands, this is a no-win situation for you. You have no television, have no definite time when it will be fixed, and the time is running on the warranty. And speaking of the warranty, you might want to read it to see at what point you are entitled to a replacement.
Good luck!
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Panasonic Customer Service: DISONEST & UNETHICAL
Posted by
Panasonic Customer Service are the most DISHONEST & UNETHICAL BUMS I have ever dealt with, they gave me consumerproducts09@us. Panasonic.com and when I followed up, they LIED and said they had no such address. Now I see there are multiple listings online of people using it. And I know it was a real address as the emails did not bounce back. Take a look at the poor guy bilked for 1 grand on Youtube, recording his anger with the piece of garbage they sold him. They are SO DUMB they have no idea of bad PR, strictly in it for the fast buck. Stick with Samsung and Sony, Panasonic are TOTAL LIARS.
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JayByJay on 11/14/2011:
Question A: How ere you given the first e-mail address?
Question B: How did you contact them follow up?
Question C: Was a solution provided in your follow up?
At Your Service on 11/14/2011:
What does this complaint have to do with?
Venice09 on 11/14/2011:
This complaint has to do with the OP thinking Panasonic customer service is dishonest and unethical. At least that's what is says.
trmn8r on 11/14/2011:
That's what it says, and I'm sure this review will "WoW" some readers and they'll find it very helpful. Personally, I need protein to go with my roll and real mayonnaise.
Venice09 on 11/14/2011:
Oh, I agree. This review wouldn't sway me one way or the other. There's not enough information.
trmn8r on 11/14/2011:
It could be batted around the Kitchen Table, and who knows what would shake out. Do we have a Kitchen Table here?
Anonymous on 11/14/2011:
We have a bar
Venice09 on 11/14/2011:
Oh, no. Not the Kitchen Table. Not here. That was the beginning of the end. Who could forget the infamous "Shut the hell up" response? That was the moment we were all put in our places, and there was no turning back.
As long as there's hot chocolate at the bar, I'm good. Or dare I say, Shirley Temples.
Anonymous on 11/14/2011:
I always keep non-alcoholic drinks stocked up for the non-drinkers
Venice09 on 11/14/2011:
If I hang out here long enough, maybe I'll learn how to drink. ;)
Anonymous on 11/14/2011:
Some of the conversations on here can almost drive one to drink
Venice09 on 11/14/2011:
Yeah, the in-house fighting seems to have gotten worse. Maybe we do need a Kitchen Table after all.
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Panasonic Customer Service is the WORST
Posted by
We have been a loyal Panasonic cordless phone users for years. We were having a problem with our cordless. So we called Panasonic for assistance. I was on the phone for 45 minutes when I finally hung up. They were total idiots. The representative put you on hold at least 15 times. After she realized that it was the phone with the problem I was on the phone while she or typed her report at least 30 minutes before I was finally transferred to the supervisor who then started the whole thing over again on why I called. Keep in mind I was already going to buy another phone and just needed to pay. She proceeded to tell me that it might possibly be our phone line. Which we had already established it was not. I was so frustrated of being on line for 45 min and be asked to recap why I called in I hung up and told them where they stick their phone
I will never ever ever buy another Panasonic product again!!!!!
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GenuineNerd on 10/12/2011:
Considering that the phone has been in use for years, it could be that the battery in the headset is no longer holding a charge. Rechargeable batteries only last a few years...most likely you will need to buy a new battery pack...most electronics retailers and electronics departments should carry the battery. Make sure the new battery is fully charged before using the phone. Chances are, the issue is with the battery no longer holding a charge than with Panasonic.
At Your Service on 10/13/2011:
I've got to say that if you were on THE PHONE for that long speaking with them about the issues, I'd be hard pressed to state there was any problem with it.
GenuineNerd on 10/16/2011:
The OP may have used a different phone, either cell or landline, to call Panasonic. Once the battery dies in the headset on a cordless phone, it won't work unless it's replaced with another rechargeable battery...which is replaced via a tiny plug on a red and white wire inside the headset-a plastic cover is removed to access the battery. Very easy to do.
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Panasonic Lumic DMC-FZ35
Posted by
I have had my Panasonic Lumix DMC-FZ35 for four months. I have been very disappointed in the indoor shots that contain the color red. The reds all come out looking pink. After using the camera for four months and discussing the problem with several professional photographers regarding the problem, I noticed that the reds look pink through the viewfinder. Very strange problem. I called Panasonic Customer Service and after being on hold for forty-five minutes I was connected with someone who barely spoke English. When asked if she was familiar with my particular camera she said she was not but would be as soon as she looked at the manual. That was not very comforting, to say the least. She soon said the problem could not be handled on the phone and was a defect in the camera, so to return the camera which would be replaced with a refurbished camera. It would either be the same model or one that had "similar" features. I said I did not want either a refurbished camera with someone else's problems nor did I want one with "similar" features. I wanted my money back or a "new" camera. I asked to speak with a supervisor. Of course, there were no supervisors available. I was told that one will call me back sometime next week. The representative I spoke with said she was familiar with Panasonic's policy and that there was no hope of getting my money back or a new camera. It will definitely be either refurbished or a "similar" model. After reading this site and heard from people who have sent their cameras back to Panasonic only to be told the defect was their fault and would require a costly repair at the customer's cost, I hesitate to send it back. Why do the research and pick the "perfect" camera when it will be replaced with a "similar" model??? I, like so many people who have written reviews on this site, will NEVER buy a Panasonic product again.
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Horrible Phones, DO NOT BUY PANASONIC
Posted by
WALKER, LOUISIANA -- I will be buying new phones today. They will NOT be Panasonic. I purchased a Panasonic Expandable Portable Phone System KX-TG5632 approx. 18 months ago. It has never worked properly.
The base will start to ring, the handsets are DEAD. In order to answer the phone,(and these are instructions from Panasonic) I have to hit the exit button on the handset. Remove the battery cover. Remove the battery. Replace the battery and cover. Start hitting the talk button. At first it will say" move closer to base unit" even if you are right in front of it. If you continue pressing the talk button, you can usually answer the call, IF they haven't hung up by now. This is insane. I paid over $120 dollars for this lousy phone. I have called Panasonic Customer Service repeatedly. This last time, they told me to buy another phone. They offered to give me 15% off a phone if I buy it from them. Hmmm 15% off of RETAIL price for a phone that has NEVER worked properly??? NOT!!
I think I'll just go buy one at Walmart for a lot less and chances are it will work better than a very expensive Panasonic.
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Anonymous on 02/07/2008:
Picked up the Uniden phone system at Costco. It has worked great for some time now and the phones have a very good signal outside the house. We use Cox VoIP, the phones have always worked well using the Cox network.
Principissa on 02/07/2008:
We just bought Panasonic phones a few weeks ago. We haven't had issues with them at all. It sounds like those phones are clearly defective and they should have replaced them for you a long time ago.
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Massage Chair
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IDAHO -- I have an expensive 8 year old massage chair. Panasonic does not make or supply parts anymore. Several thousand dollars down the drain. Called numerous times and emailed 18 times. No one seems to care or want to help.
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BigAl on 01/19/2013:
Sorry to hear you are having trouble but 8 years of service isn't exactly money down the drain. You did not mention what type of problems you were having, only that Panasonic does not make or supply parts anymore. Panasonic probably did not make most of the parts for this chair but bought them from suppliers whom they do not deal with anymore. Using the internet you may be able to locate needed parts from the original manufacturer. For instance if there is a motor not functioning properly maybe it has a manufacturing tag that will help you locate a replacement. An upholstery shop could help you with some things that may be needed and so on. I think you get my meaning. Good luck.
trmn8r on 01/19/2013:
I wonder if this is like the antenna for my 14 year old Panasonic cordless phone - one of the best cordless phones ever made. I ordered a replacement 5 years ago, and got it no problem. Then that tsunami hit. I tried ordering 3 months ago, and after a few months was told it is no longer available. I'm wondering of the warehouse floated away...
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Feed Me
The dish on Long Island's restaurant and food scene
BloggersPeter Gianotti Erica Marcus Joan Reminick Marjorie Robins
Salsa Pica Mexican Grill comes to West Babylon
Salsa Pica Mexican Grill replaces the intriguingly named Sexy Firehouse Chicken in a West Babylon ShopRite strip mall.
A recent lunch at the modest little place amounted to a small soft corn chorizo taco ($2.25) topped with chopped onion and cilantro as well as a fish taco ($2.50) crowned with shredded cabbage and white sauce. Both proved lively and satisfying. From the help-yourself fresh salsa bar, I got some pico de gallo — which would have benefited from redder, sweeter tomatoes — and a piquant tomatillo sauce.
Also on the menu: chicken taquitos ($4.99), a shrimp burrito ($7.99) and a steak quesadilla ($6.99).
Salsa Pica Mexican Grill is at 84 Rte. 109, West Babylon, 631-620-3123.
Tags: Openings , Mexican , West Babylon

subset: commoncrawl


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To show you what we mean, we should start by looking at the car's exterior. The longer wheelbase of the 911 improves driving stability and cornering dynamics. Overhangs are short at the front and rear, making the 911 look even more compact and agile.
The sporty overall impression is emphasised by the roof line, which is lower than that of the previous model, and by the wider track at the front – 46 mm on the 911 Carrera models and 52 mm on the 911 Carrera S models. On the new Carrera all-wheel-drive models, the body has also been widened at the rear by 44 mm. Increased traction and agility are just some of the benefits these refinements bring.
The silhouette is therefore typically 911 and typical in terms of its development, which will now be described in more detail.
The vehicle architecture, with a wider track at the front axle and the lower roof line, gives the front of the 911 a dynamic appearance that is sporty and elegant. It has also helped us to achieve a low drag coefficient of 0.29 for the 911 Carrera.
Fitted as standard, the Bi-Xenon headlights still have the familiar oval-shaped surrounds for classic appeal and reveal their technically impressive inner workings. The Porsche Dynamic Light System (PDLS) with dynamic cornering lights and speed-sensitive headlight control logic is available as an option.
The direction indicators, daytime running lights and position lights are all LEDs and are integrated into the separate front light units. Their slimline design contrasts with that of the rounded headlights. Together with the two integral air intakes, they make the front of the 911 unmistakable.
At the rear, everything is clean and sharp: the styling, the appearance and the effect. This is due not least to the distinct lines and narrow LED taillights which accentuate the horizontal contouring of the rear. The illuminated rear light strip on the all-wheel-drive models further enhances the effect.
One unmistakable Porsche feature is the stainless steel tailpipes. On the 911 Carrera S models, twin tailpipes are fitted on both sides. The wide rear spoiler is extendable which reduces lift in all driving situations and increases driving stability.
The 911 Carrera models and the 911 Carrera S models are equipped as standard with 19-inch and 20-inch wheels, respectively. Their large dimensions enhance the sporty presence of the 911. The tyres have a large rolling circumference for improved comfort and performance.
Even the logo on the rear has an important function to perform. It is, after all, the hallmark of the Porsche identity.
In summary, form always follows function. As a design principle, it couldn't be more simple, but it's what makes the 911 a 911.
© 2014 Porsche Norge. Juridiske betingelser. Andre land.


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WASHINGTON - A Redskins win Sunday night won't just be a boost for fans, it will also help the local economy.
If the Redskins best the Dallas Cowboys, and guarantee them home field advantage for a wildcard playoff game in January — sending additional tax revenues to the county's coffers.
Tom Himler, Prince George's deputy chief administrative officer for Budget, Finance and Administration, tells Channel 7 that each home game brings in about $500,000. The extra funds would be used for school and road improvements.
Forbes magazine ranked the Redskins as the NFL's second most valuable franchise, behind only the Cowboys, in 2011. The magazine reported the franchise raked in $373 million through merchandise and ticket sales last year and as of July 2012 is worth $1.56 billion.
WTOP's Jamie Forzato contributed to this report. Follow @WTOP on Twitter.
(Copyright 2012 by WTOP. All Rights Reserved.)


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Summer dressing should be easy—as simple as tying your shoes—and if living in Southern California has taught us anything, it's that the quickest way to chic starts with the right sundress. In addition to the three key styles we mentioned last week, we'd be remiss if we didn't turn the spotlight on some of the noteworthy frocks your favorite celebrities are wearing.
The Sundresses Your Favorite Tastemakers Are Wearing
- 1 of 9
Diane Kruger, Julianne Hough, and more are beating the heat one printed shirtdress and stylish denim shift at a time, and the results are incredibly inspiring. Keep reading for the details on their exact pieces and to shop similar styles.
- 2 of 9
Kate Moss
On Kate: Balenciaga dress and bag; Alaia Leopard Calf Hair-Paneled Suede Ankle Boots ($1878).
Similar Essential:
Kristensen Du Nord Shift Dress ($456)
- 3 of 9
Willa Holland
On Willa: Tabitha Webb Exclusive Fashion Targets Breast Cancer Summer Blossom Dress ($392); Chloe Susan Studded Ankle Boots ($1345).
Similar Essential:
Topshop Unique Organza Dress ($400) in Nude
- 4 of 9
Diane Kruger
On Diane: 3.1 Phillip Lim dress from Resort 2013; Rebecca Minkoff Skylar Crossbody Bag ($325); Christian Louboutin Corbeau PVC and Patent-Leather Flats ($595).
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MICHAEL Michael Kors Roll Sleeve Belted Shirtdress ($120) in Black
- 5 of 9
Julianne Hough
On Julianne: Topshop dress; Celine bag; Rag & Bone Harrow Boots ($495).
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Rebecca Minkoff Chambray Rick Dress ($278) in Indigo
- 6 of 9
Sienna Miller
On Sienna: Hyde Spectacles N° 11 Sunglasses ($284) in Orange.
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Oasis Cut Work Neckline Dress ($111) in Ivory
- 7 of 9
Julia Restoin-Roitfeld
On Julia: Dolce & Gabbana Floral-Print Embellished Dress ($6045) and Handbag ($1195).
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Betsey Johnson Tiered Button Front Print Sundress ($118) in White Multi
- 8 of 9
Olivia Palermo
On Olivia: Louis Vuitton bag
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Rachel Zoe Margaret Strapless Colorblock Dress ($325) in Ivory
- 9 of 9
Miranda Kerr
On Miranda: Temperley London Petra Sleeved Dress ($490); Aurelie Bidermann x Pierre Balmain bag.
Similar Essential:
Banana Republic Rugby-Stripe Ponte Dress ($98) in Navy


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GigaomHere's what electric cars need to succeed: roaming for charging stations
I love my electric car — but finding and paying for public charging stations could be a lot easier. Read more »
I love my electric car — but finding and paying for public charging stations could be a lot easier. Read more »
The EU-funded V-Charge consortium is fine-tuning a system — already successfully demonstrated at a German airport — for taking over autonomous electric vehicles and parking them very accurately, leaving them charging… Read more »
Researchers at universities are delivering innovations for the good ol' lithium ion battery. Read more »
Following Tesla CEO Elon Musk's suggestion last month that California could be back in the running as a contender for Tesla's massive battery factory, the state has now started to vie… Read more »
If Tesla doesn't have its battery factory ramped up when its third-gen electric car is ramping up, Tesla will be in trouble. Read more »
While Tesla has ambitions plans on the horizon it's still working on the nuts and bolts of Model S manufacturing ramp up this year. Read more »
One-way driving is coming soon for the largest car sharing company, Zipcar. Read more »
Nav systems have been optimized for cars on city streets, but what if you're on a moped trying to avoid steep hills, or on foot on a mountain trail? You need… Read more »
Cleantech appears to be turning the corner after some very difficult years. Positive acquisitions are occurring and public market performance of cleantech companies highlights growth prospects at market leaders like SolarCity,… Read more »
Risk-taking is in Tesla and Elon Musk's DNA and in the next couple of years the company will enter another high-risk period. Why? It needs to in order to pave the… Read more »


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Pants & Jeans
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Our City Pant fits any body. Slim and smooth with a flat front and chic animal print. Perfect for fall or anytime, the ankle length transcends the seasons. 97% Cotton, 3% Spandex. Machine wash separately, cold; line dry. Or dry clean. Imported.
- Sits below the waist; slim leg.
- Self-piped slant front pockets and back welt pockets. Double hook-and-bar tab closure with zip; inside anchor button. Please note: In photos, pant shows incorrect button closure and black piping.
- Unlined.
- Inseams: regular 27.5", short 24.5", long 29.5".
We're so sorry: this item sold out sooner than expected. For an equally stylish substitute, please call our Style Experts at 1.877.948.2525. Or click on Live Help below for immediate assistance.


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Translation of pedido in English:
nombre masculino/masculine noun
- 1 [Comercio/Business] order hacer un pedido to place an order entregar or (España/Spain) servir un pedido to deliver an orderIn Other Dictionaries
Translate order into Arabic | into French | into German | into Italian
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- 2 (América Latina/Latin America) (solicitud) request un pedido de ayuda a request o/or call for help a pedido de at the request of cantó la canción a pedido del público she sang the song by popular requestIn Other Dictionaries
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El Cid (from Arabic "sid" or "master") was the name given to Rodrigo Díaz de Vivar (born Vivar, near Burgos, c1043). He is Spain's warrior hero, being brave and warlike but also loyal and fair. He grew up in the court of Fernando I of Castile and later fought against the Moors, earning the title, Campeador. He married Jimena, granddaughter of Alfonso VI, "the Wise." In 1089, after a disagreement with the king, he and his loyal retainers went into exile, recapturing Valencia from the Moors. He died in 1099 and his deeds are the subject of many oral accounts, the most complete being El Cantar del Mío Cid. His sword, La Tizona, is in a museum in Burgos.


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Performance Is
- Innovation.
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- Longer Drives.
- A Choice.
- For Every Player.
- Durability
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- In The Details.
Even Softer Feel, More Distance and Longer Lasting
Tour-proven around the globe, the Titleist Pro V1® golf ball is engineered to deliver exceptional distance, consistent flight, very soft feel, Drop-and-Stop™ greenside control and longer lasting durability. The multi-component construction of the Pro V1® golf ball utilizes a softer compression ZG process core technology, features a responsive ionomeric casing layer, and an improved high-performance Urethane Elastomer™ cover system with a 352 tetrahedral dimple design.
Player Benefits
- More distance
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Advanced Technology
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Player Feedback
Performance Benefits
Product ComparisonGo to Pro V1x
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Golf Ball Education
When you play a golf ball that is properly fit for your game, your shot execution will improve and you will shoot lower scores. Learn more about the Titleist Performance Golf Ball Fitting approach.Learn More
Making of Pro V1 and Pro V1x
There's a difference between a golf ball and the #1 ball in golf. For over 75 years, Titleist golf balls have been designed and manufactured by Titleist associates and in Titleist manufacturing facilities.Watch Video
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In golf and in business, it's wise to choose a strong partner. Align yourself, your company or your country club with the best. Choose Titleist custom golf balls and make a great impression.Learn More


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I love the Moleskines with the graph paper. I'm always hoping/wishing those perpendicular lines will get my truly illegible handwriting/scrawl to straighten up. Man! even I can't read this. It's one thing when you scribble down an idea in the dark, but we're talking full daylight here!
I also love the way the thin graph paper takes watercolor too -- kind of cheesy but it works for me...
Is there a better friend to take with you to a museum ? Moleskines legitimize you while you sketch in front of a Renaissance masterpiece. I did these doodles at the La Nature Morta Italiano exhibit at the Palazzo Strozzi in Florence, 2003.
Someone brought in the catalog. He'd spent the entire summer in Tuscany. I freaked, ran out and got on a plane and got over there PDQ. And it was worth it. The most excessive, robust, rich still life painting you can imagine with Caravaggio as the highpoint.
Does anyone else cover their Moles with stickers? I've got "sticker madness". I can't stand a naked Moleskine. And I have a special passion for those French chocolatiers/pâtisserie stickers they paste down on anything you buy. They are complètement fou (nuts) with stickers too.
There's always an array of sizes and shapes. I wish I knew the French word for sticker. Merci Jennc informed me that the word is "Autocollants"
Malheuresment, these stickers do not have the same shelflife as the Moleskine Notebook. They have a habit of curling up and falling off eventually. I wonder if my affection for these stickers is the same as travelers who pasted stickers all over their trunks and luggage? My Mole is my "trunk" full of travel souvenirs...


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Adult Zom-Bee Halloween Costume (ref: 63940)
- Your Price:
- £ 16.95
- Retail Price:
- £33.99
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- £17.04 (50%)
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Product InformationThis is a Orion Costumes product
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Bee costumes are always a popular choice, so this sexy zombie style bee outfit is guaranteed to be a bestseller this Halloween!
The Adult Zom-Bee Costume includes a black and yellow striped dress with a black netted overlay and black ties to cinch in the waist.
Also included with the Halloween outfit is a pair of black and yellow striped wings with jagged edging and a pair of black antennae.
The stunning Zom-Bee costume is completed with a pair of torn fishnet tights.
Add a pair of our buzzy bee shoes from the accessories to complete the pictured look.
Party themesZombie CostumesLetter 'B' CostumesAnimal CostumesDeath CostumesBlood and Gore CostumesZombie CostumesHalloween CostumesHalloween Costumes
Tagsanimalbeehalloweenzombielady zombie
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Sizes for this costume are:
- Small: Dress Size 8 - 10
- Medium: Dress Size 10 - 12
- Large: Dress Size 12 - 14
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- Material: Polyester & PVC
- Packaging: Resealable PVC Bag & Header Card
- Product Suitability: Adult Specific Item - All Ages Over 15 Years
- Washing Instructions: Dry Clean Only
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Lili Duda, VMD
Last Modified: July 7, 2002
Dear OncoLink "Ask The Experts,"
My 7-year-old cocker spaniel had a tumor removed from her intestine last week. The path report found a high-grade lymphosarcoma in the tumor but that the nearby node was negative. What are the chemotherapy options for non-metastatic lymphosarcoma in dogs?
Lili Duda, VMD, Section Editor of the OncoLink Veterinary Oncology Menu, responds:
Please refer to the handout on lymphoma in dogs. and recommend that she We strongly recommend that you get a consultation with a board-certified medical oncologist to discuss your options. There are a variety of chemotherapy drugs (including but not limited to doxorubicin, cyclophosphamide, vincristine, L-asparaginase, prednisone) that are used in various combinations.
Dec 7, 2010 - Rituximab may be a better option than watchful waiting in some lymphoma patients, and a new treatment option appears effective for relapsed or refractory Hodgkin's lymphoma, according to two studies being presented at the annual meeting of the American Society of Hematology, held from Dec. 4 to 7 in Orlando, Fla. Other research being presented will highlight new options for the standard treatment of advanced asymptomatic follicular lymphoma; mantle cell lymphoma; and early, unfavorable Hodgkin's disease.
Aug 27, 2013
Aug 19, 2011


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New Arrivals
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Shine Stitch Ruth Pullover
Style cue: instant shimmer. Waves of silvery mesh ripple across the chic, airy sweater.
- Ribbed trim.
- Open-weave silhouette is ideal for layering.
- Length: 25" to 29".
- 36% cotton, 29% rayon, 24% acrylic, 11% metallic.
- Hand wash. Imported.
We're so sorry: this item sold out sooner than expected. For an equally chic substitute, please call our Personal Service Associates at 1.888.855.4986. Or click on Chico's Chat below for immediate assistance.


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Uptown Entertainment65 Reviews
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Uptown Entertainment specializes in providing professional DJ's, MC's and Photobooths for weddings and private events across South Carolina, North...(more)
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ProsOnly Entertainment (formerly Life of the Party) is a professional DJ and music entertainment service located in Greenville SC. Service Area:...(more)
Contact Us Website
Our Platinum Reception Package! 4 hours DJ-Photo/Videobooth, a $1,300.00 value for Greenville, Anderson and Spartanburg, discounted $100.00 if you mention the Wedding Wire Special! Our brides love family & friends leaving a video message on their wedding day! Act now! Dates are filling fast.
Jumping Jukebox, LLC56 Reviews
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The Party Machine53 Reviews
One GREAT Entertainment Experience!
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The Party Machine provides PROFESSIONAL DJs, MCs, Photo Booths, Monograms, Uplighting and HD Video services at Wedding Receptions across SC / NC /...(more)
Premiere Party Entertainment13 Reviews
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MARKY MUNRO38 Reviews
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MARKY MUNRO is a dj company for weddings and other special events. Our DJ's have a lot of talent, personality, and professionalism. We provide our...(more)
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Parker DJ Entertainment19 Reviews
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We are a family owned and operated Mobile DJ Service. Offering state of the art sound equipment and light show. Very competitive rates! This is...(more)
Epic Entertainment, LLC68 Reviews
When Quality, Fun & Price Matter! All packages include FREE lights.
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Epic Entertainment, LLC is your best choice when Quality, Fun & Price Matter! $695 for a 4 hour wedding reception in 2015; $795 for 5 hour...(more)
Contact Us Website
When you hire Epic Entertainment for a deluxe ceremony and reception package for $795 at the same location, we will provide you with FREE dance floor lighting and then send you a CD of all the music played at your reception and ceremony--a $125 value.
Joe Tetzel Entertainment26 Reviews
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Carolina Party Professionals49 Reviews
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We provide a uniquely personalized wedding reception experience for you and your guests. We don't ever show up and "just push play". We direct the...(more)
Lake Murray DJ Service & Event Rentals49 Reviews
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Contact Us Website
Multi-Entertainment Mobile Dj LLc3 Reviews
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The Wedding DJ & SC Party DJ - Greenville, SC25 Reviews
"Romantics at Heart - DJ's by Trade"
Simpsonville, SC | 864-367-9546
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Show us any written quote from any reputable DJ Company and we will beat that price by $20. We reserve the right to decline service.
Carolina Dance & Sounds9 Reviews
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Big Time Entertainment22 Reviews
Your Day...Your Way!
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Big Time Entertainment is an entertainment company that provides DJs, musicians, state of the art sound & lighting, and visual entertainment such...(more)


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Ford Dealer Irving – New & Used Cars
Looking for new cars in Irving, Texas? Our Ford Dealership offers great pricing, easy financing and special offers on new Fords. At Sam Pack's Five Star Ford you will find a large collection of new Ford cars, trucks, vans, and SUVs for sale.
Sam Pack is one of the best Ford Dealers serving Irving and surrounding Texas communities. We have one of the largest selections of new Ford vehicles for sale in our auto dealer inventory. Browse our full Ford Dealer inventory online to see a wide variety of new and used cars, trucks and SUVs, including the Ford F-150, Super Duty F-250, Super Duty F-350, Super Duty F-450, Super Duty F-550, Edge, Escape, Expedition, Explorer, Flex, Focus, Fusion, Mustang, Taurus and Ford Transit Connect.
Our Irving Ford dealership invites you to compare our selection of new and used cars online, or stop by our beautiful Ford showroom. When comparing Irving Ford dealers, you will find that we offer excellent customer service and satisfaction.
Irving Ford models:
F-150 - Expedition - Explorer - Fusion - Mustang - Escape
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Alpha Comp Hoody Women's
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Ice climbers and alpine climbers move quickly, generate a lot of heat yet require waterproof protection from spindrift, water, and falling snow. Streamlined for light weight and energy efficiency, the Alpha Comp Hoody has a trim fit to maximize fabric technologies and provide clear lines of vision, with e3D (ergonomic, 3-dimensional patterning) to accommodate free movement of layers.
Composite construction combines two very different materials in a manner that maximizes the benefits of each. In the Alpha Comp Hoody we use Fortius 1.0 stretch woven fabric to regulate heat and provide stretch through core and under the arms. N40p 3L laminated GORE® Product Technology provides durable weather protection across the hood, shoulders, forearms and hem.
A helmet-compatible StormHood™ fits securely and adjusts rapidly with one hand movement. Zippered chest pocket and hand pockets are secure, accessible while wearing a harness or backpack and easy to operate while wearing gloves.
The refined two piece Hemlock™ inserts prevent jacket slippage, are compact and fold easily for storage.
Learn More About This Product
Helmet Compatible Stormhood™
The Arc'teryx helmet compatible Stormhood™ is designed to provide the ultimate protection in cold or wet weather. The laminated brim and hood adjusters secure tightly and deliver full coverage without restricting movement or visibility.
Key Advantages
- Laminated brim
- Adjustable hood cinch cords
- Tall collar for full coverage
Harness HemLock™ Insert
The Arc'teryx Harness HemLock™ insert is designed to keep your jacket from riding up when wearing a climbing harness. The foam insert can be removed when not needed.
Key Advantages
- Lightweight
- Functional — keeps jacket in place when worn under a climbing harness
- Removable
Arc'teryx Fit Guide - e3D
Ergonomic 3-Dimensional (e3D) patterning brings an additional level of articulation to provide enhanced range-of-motion in our Trim, Athletic, and Expedition fit categories. The application of e3D patterning allows for enhanced mobility for sport-specific activities in challenging environments.
Arc'teryx Fit Guide - Trim Fit
These trim fitting garments share motion-friendly traits with our Athletic fit, but are patterned with lower volume for reduced bulk. Our trim fit is sized for a base layer and a trim synthetic or down filled mid-layer
To find out how to calculate your body measurements, view our Sizing Charts:
› Men's Tops | Men's Bottoms
› Women's Tops | Women's Bottoms
Climbing and alpinism focused pieces: harness compatible length and waistline; chest pockets accessible while wearing a pack or harness; maximum articulation for overhead motions; helmet compatible hoods; drop hem; highest possible durability-to-weight ratio; emphasis on lightweight materials.
Full Feature List
- Weather resistant
- Breathable
- Durable
- Versatile—ideal for multi-climate usage
- DWR finish (Durable Water Repellent) helps repel water from fabric surface
- Micro-seam allowance (1.6 mm) reduces bulk and weight
- Taped seams for added weatherproofness
- Composite Construction for backcountry performance
- e3D Ergonomic 3-Dimensional patterning for enhanced comfort and mobility
- Gusseted underarms
- Helmet compatible StormHood™
- Laminated brim
- Adjustable hood drawcords
- WaterTight™ external zippers
- Zipper garages to protect zipper closure from snow and rain
- Micro corded zipper pulls
- WaterTight™ Vislon front zip with chin guard
- Laminated die-cut Velcro® cuff adjusters reduce bulk, and won't catch or tear off
- Laminated hem
- Drop back hem
- Adjustable hem drawcord
- Two-piece harness Hemlock™ inserts fold betted and keep jacket in position under harness
- Chest pocket with hidden zip
- Two hand pockets with WaterTight™ zippers
- Note: Our WaterTight™ zippers are highly water resistant, but not waterproof. We do not recommend keeping items in your pockets that may be damaged by moisture
- N40p 3L laminated Gore® Fabric Technology
- Fortius 1.0™—84% nylon, 16% elastane, 160 g/m². Lightweight, durable, non-insulated, stretchy nylon/spandex blend textile.
- Machine wash in warm water (30°C).
- Double rinse.
- Do not use fabric softener.
- Tumble dry on medium heat.
- Do not iron.


text: Hand painted by artists in Sicily, these dishes are decorated in the sun-drenched colors of the Mediterranean. The pattern varies among the different pieces, creating a collection of unique designs that blend with one another. Made of earthenware, the dinnerware is extremely durable and is oven, dishwasher and microwave safe. 15-oz. mugs, set of four. Made in Italy. A Williams-Sonoma exclusive.


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Delta McKenzie Wild Boar Replacement Vital 2011$56.99Replacement Vital for the Premium Series Wild Boar. Learn More
Delta McKenzie Speed Bag Series 24" Replacment Bag$16.99Regular Speed Bag 24" Replacement bag. Learn More
Delta McKenzie Speed Bag Stout Replacement Bag$34.99Speed Bag Stout replacement bag. Learn More
Delta McKenzie Econo Deer Replacement Bag$12.99Replacement bag for the Econo Deer Bag Target. Learn More
Delta McKenzie Team Realtree 42" Replacement Bag$16.99Realtree replacement bag for the 24x27x8 Bag Target. Learn More
Delta McKenzie Team Realtree 20" Replacement Bag$14.99Realtree Replacement Bag for the 20x20x8 Bag Target. Learn More
Delta McKenzie Bear/Boar Kill Zone 3D Target$54.99This portable mid target covers all hunters needs. It is lightweight and includes a handle that is perfect for taking on a trip. One side features a bear midsection and the other side features a boar midsection for realistic practice. The Bear/Boar Kill Learn More
Delta McKenzie Smackdown Series XT CrossBuck Repacement Vital$39.99The replaceable E-Z flex core is economical, durable, and is crossbow approved. It is for shooters who want the quickest and easiest arrow removal available. Learn More
Delta McKenzie Treestand Buck Replacement Vital$23.99Treestand Buck replacement vital. Learn More
Delta McKenzie Smackdown Lethal Impact Deer Replacement Vital$39.99The Smackdown Series Lethal Impact Deer E-Z flex foam vital provides easy arrow removal and maximum durability. Learn More


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New Arrivals
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Kaleidoscope Gray Crystal Drop Earring
Tiered kaleidoscope facets bring a mesmerizing, dancing glitter to magnificently sized crystal stone.
- French wire. 1.25" drop.
- Glass crystal. Rhodium-finish textured setting.
- Custom designed exclusively for WHBM. Handcrafted with nickel-free and lead-free metal.
We're so sorry: this item sold out sooner than expected. For an equally stylish substitute, please call our Style Experts at 1.877.948.2525. Or click on Live Help below for immediate assistance.


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Jenson Button must "see himself as the number one driver" at McLaren as he bids to seize control of the team and a second World title.
With Lewis Hamilton off to Mercedes this season, Button has been teamed up with Sergio Perez.
By far the more experienced of the two, Button has spent more years with McLaren than Perez has spent in Formula One and as such the Brit has become the team's unofficial number one.
And although McLaren are insisting both drivers will get equal treatment, Stewart reckons this season offers the perfect opportunity for Button to stamp his authority.
"It's not a question of equal footing this year," the triple World Champion told Press Association Sport .
"You've someone in Jenson who knows the engineers, telemetry people, knows the business, and who has been there, seen it and done it.
"So I think he can do it again (win the world title) with the right equipment, and there cannot be a better supplier of that equipment than McLaren.
"They are about as good as they come. They've got the facilities, so many assets, so yes, he can do it if the car is good enough and he is psyched up enough.
"He no longer has to keep up with Lewis and that's a mental thing, so he has to see himself as the number one driver, and that McLaren are depending on him."
Stewart, though, concedes there are still a few questions about Button's ability and whether he can string together a run of results.
"When he wins races they are beautifully-controlled races.
"You just know he is not going to fly off the race track or make huge errors of judgment. He is very solid.
"Whether he has what it takes to be a serial winner (with McLaren), the jury is still out because he hasn't done that yet."


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Women's Lanz Tossed Floral Print Nightgown
Lanz Soft Cotton Knit Nightgown in a Summer Fresh Garden Print
Women's Lanz Tossed Floral Print Nightgown
Lanz Soft Cotton Knit Nightgown in a Summer Fresh Garden Print
$64.95 - $69.95
Women's Lanz Tossed Floral Print Nightgown 6 6
Almost perfect I live in Florida and this nightgown is the perfect weight for me. It's not the heavy flannel you usually associate with Lanz nightgowns, but a soft, lightweight knit. I wore my first one so much that, after three years, the fabric finally wore through in places from so many washings. I just got two more and rarely wear any other nightgown My only complaint is that the sleeve hems are not sewn down, so either they hang down below the edge of the sleeve, or you have to sew them down yourself, which shouldn't be necessary from a brand like this, at a price like this. Nevertheless, I would recommend this nightgown. It's my favorite one for the past several years. January 23, 2014
Best nightgown ever! Best, most comfortable nightgown ever purchased. Great for any temperature. Washes like a dream. Bought one & then purchased another. Will never buy any other kind. August 13, 2013
disappointed in Lanz Product Most of the Lanz nightgowns I have purchased and I have several, have been really nice. I was disappointed in this one because the fabric was much thinner than I expected. If I was to wear this in front of the family, or outside to get the mail or paper I would DEFINATELY need a robe. May 1, 2013
Cozy in the hospital Bought the nightgown for my sister's stay in the hospital for surgery. She was thrilled with the softness of the fabric and the cozy feeling she experienced when she wore it. It was just the thing! November 2, 2012
Lanz nightgown I was somewhat disappointed in this nightgown since I am well aware of the quality of Lanz. The fabric was not as soft as I would have expected and the finishing on the sleeves could have been a lot better too. For the money, this nightgown was not worth it!! September 12, 2012
So pretty and feminine Lanz nightgowns are habit-forming! I usually buy one new one a year and I'm still wearing my first one, whose age has to be at least seven years! Of course I bought it at The Vermont Country Store; they have the biggest selection of Lanz I've ever seen. This cotton knit will be perfect for the in-between weather, when it's too warm for flannel yet too cool for sleeveless woven cotton. August 22, 2012
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Welcome to Lky7 Sports
When it comes to sport, we understand exactly what your performance means to you. Whether you are looking to support a specific training goal or you are looking for specialist nutrition products and advice, you can rest assured that Lky7 Sports is here to help.
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This 7 in. plastic mixing knife makes the perfect tool for mixing colors. Constructed from white, flexible plastic, it has a convenient trowel shape that makes it very comfortable to use. It's also easy to clean and economically priced.
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Monday, December 22, 2014
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It's Hollywood's biggest night as directors, producers, and actors get ready for the Oscars. But who will win the big awards? Our Vince Gallagher went out and got a few predictions.
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LifeProof Announces frē for iPhone 5s
SAN DIEGO – Oct. 29, 2013 – LifeProof®, the award-winning maker of all-protective, everyday cases for smartphones and tablets, today announced the availability of Touch ID-compatible cases for the new Apple® iPhone® 5s. Users of this new, industry-changing smartphone are now able to enjoy the same waterproof, drop proof, dirt proof and snow proof protection LifeProof cases are known for. LifeProof announces the immediate availability of the frē for iPhone 5s, with LifeProof nüüd for iPhone 5s coming soon.
"Touch ID is an outstanding feature of the new iPhone 5s and we are excited to provide our customers with the LifeProof four-proof protection they love," said Fredrik Torstensson, Executive Vice President of Global Sales and Business Development. "The frē for iPhone 5s is compatible with all device features and enables users to get the most out of this incredible device."
The LifeProof frē for iPhone 5s offers a thin, transparent film that seals against water, dirt and dust while still allowing users' fingerprints to register with the revolutionary Touch ID. The unique patent − pending case is engineered to withstand challenging environments in a sleek, slim form.
The LifeProof frē for iPhone 5s is designed to optimize every feature and function including speakers, volume controls, touch screen and cameras. The waterproof case has gone through independent lab testing to meet military standards for shock and impact protection with an IP-68 rating for water, dirt and snow protection. The LifeProof frē for iPhone 5s is backwards compatible with the iPhone 5. All LifeProof accessories for iPhone 5 including the LifeJacket, Armband, Car Mount and Bike Mount are fully compatible with LifeProof frē for iPhone 5s.
The LifeProof Total Water Protection Program is available as an option when purchasing a LifeProof frē case for iPhone 5s at www.lifeproof.com. This optional program offers repair or replacement should the registered user's device sustain water damage while properly installed in a LifeProof case. For full terms and conditions, visit www.lifeproof.com/twpp.
The LifeProof frē is available now in black and white. Additional colors will be available by end of year. LifeProof frē is available for $79.99 at www.lifeproof.com and select retailers. LifeProof nüüd will be available soon for $89.99 at www.lifeproof.com and select retailers.


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Bulbrite Type B Incandescent Bulbs - 40CTC/32/2 - 50 bulbs
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Product Description
Type B incandescent bulbs.
- 120 & 130 volt
- Long life
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2 Questions from the Community
Can I use compact florescent lightbulbs even if the lamp says to use incandescent bulbs?
ATG Stores Answer
you can as long as the cf bulb is of the right size to fit in the lamp.
Rolando M. on Jul 21, 2011
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This bulb is suggested for mini-lamp 27294, which I purchased from you. Because I cannot return these bulbs if I purchase them, I want to make sure they will fit. The lamp has a very small distance between the socket and the top of the shade, and it appears that this bulb may be too high. Could you please check the dimensions and confirm that it will fit that lamp?
ATG Stores Answer
The light bulb suggested in the Meyda Tiffany product 27294 (Mini Table Lamp) is (1) 40watt B10 Cand F incand. You can compare bulbs when looking at this item on the site and down in the section under the description overview it will read the light bulb above the voltage. The dimensions for this item are Width 7inches and Height 12 inches.
Emily B. on Mar 15, 2012
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Welcome to the order of never hide
- Previously the most secretive non-secret society in the world.
- For centuries, it has been our mission to encourage the world to Never Hide.
- To promote humankind's humanness.
- To celebrate moments of
- braveness,
- nobility,
- creativity,
- passion,
- weirdness,
- sexiness,
- weird sexiness,
- and especially sexy weirdness.
Let the Never Hiding beginneth
Welcome to the non-secret secret society of The Order of Never Hide.
We don't really know why we were a secret... because it was a secret,
but now we're coming out of hiding to challenge you to Never Hide with us.
Blend out in your underwear
Never hiding is easier in your underpants. Fall out of line and post a picture of yourself in public, wearing nothing but your underwear. The war on boringness has been waged.
- I. Snap photo in underwear
Scroll down to register
Try your toughness
You're only as tough as your toughest competition. Post your most bad ass video or picture and see how you stack up against other members of The Order. Let the judgment begin.
- I. Be tough
- II. Be tougher
- III. Be toughest
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Smoothness is a virtue
A good tongue is a terrible thing to waste. Put it to the test by having a little chat with one of our finer looking Order members. The rules are simple – they ask a question and you record an answer as smoothly and cooly as you can. May the best mouths win.
- I. Speak words of beauty
- II. Win beauty's heart
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Test your ability to endure
Stare the unknown in the face and don't flinch. We'll show you a variety of videos and you'll show us how you don't react. That means don't make a face, don't blink, and certainly don't cry like a little boy before naptime. Only the strong shall survive.
- I. Stare
- II. Don't flinch
- III. Continue thy staring
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Put your ruggedness on display
How many days has it been since your last confession? Put your ruggedness on display and show how unbreakable you are by baring your most intimate, brave, and inspiring secrets.
- I. Think of confession
- II. Confess confession to the world
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Barex Colour Confidante
Based on 2 Reviews
CourtneyNYCHairBlondeColor Treated HairChemically Treated HairAmazing Detangler!I am a pro stylist and love, love, love, Barex. All the products give a non-sticky, shiny, soft texture. I spray Colour Confidante in the hair after shampooing and conditioning. It is one of the best detanglers I've ever used and protects the hair from color fade-out. I like to use this with redefine creme. It gives a great smooth, shiny, bouncy, effortless blowout. Colour Confidante is great for repairing damaged hair and brings back the vitality.
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JaniceNycHairBlondeDry HairColor Treated HairMiracle SprayWhen i spray this on after a shampoo my hair drys beautifully!!! frizz free and really soft- unbelievble! the best stuff i've found in years2 out of 2 shoppers thought this review was helpful.
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NOM Maternity Clothes
NOM Orange Liz Colorblock Tunic
Regular Price: $68.00
Sale Price $27.20
NOM, Belly Dance Maternity's proprietary line, keeps fashionista moms dressed in the latest stylish maternity designs. Known for its hip, stylish basics with an edgy twist, NOM will keep the expecting fashionista dressed in style. From comfy maternity bottoms to chic maternity tops to hip maternity dresses, we have something for all moms-to-be. Our range of great maternity styles will ensure that you'll be looking and feeling your best throughout your pregnancy. Bright colors and funky prints add a fun pop to your maternity wardrobe, while soft, stretchy fabrics keep you comfortable. NOM is all about providing comfort in your maternity clothes, while at the same time sacrificing nothing in the way of style, personality, and pop. NOM's laid-back, cool designs include classics such as our Sophie Dress, ideal to take you from the office to a date with the hubby, our Nine Months Tee, a cute, novel way to show off your bump, and our Belted Maternity Cargo Pant, the perfect casual maternity pant for running around after the little ones. Celebrities such as Gwyneth Paltrow, Kate Hudson, Jennifer Garner, and Julia Roberts, among others, have all been spotted wearing NOM's fresh, contemporary styles maternity styles. With affordable prices, great ease of wear, and fabulous designs, NOM is sure to quickly become your go-to maternity designer. Our most popular basics include the NOM Black Maternity Legging, the NOM Rachael Long Skirt, and the NOM Nola Maternity Skirt. All three bring simple style as a staple of any woman's wardrobe, and all three are sure to fit well and make you look great. You never have to sacrifice style or comfort because you're expecting. At NOM, we design every one of our clothes to prove that high standard.


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On trend for fall, our updated T-shirt bra in oh-so pleasing shades of chocolate and nude. Rounded, seamless cups with side wing striking lace overlay. Wide, soft shoulder straps and under band shelf support for added lift. THIS ITEM IS FINAL SALE-NO RETURNS OR EXCHANGES.
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On trend for fall our updated basic panty grips and feels wonderfully comfortable. Perfect for every day wear with just the right amount of coverage. THIS ITEM IS FINAL SALE-NO RETURNS OR EXCHANGES.