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Mirada > Mirada Crossbody
Mirada Crossbody
model #: 106245
A best seller is back! Soft and slouchy, the Mirada crossbody features luxurious leathers. Easy to wear, the crossbody also features an adjustable strap.
- Special web price $89, regular price $129
- exterior: leather
- Interior: Polyester
- Black and Ochre feature antique brass tone hardware. Cherry, Burnt Orange, Vintage Blue and Tobacco feature antique silver tone hardware.
- 10L x 3.25W x 7.24H; Drop: up to 23 inches
- zipper closure
- adjustable strap - can be worn crossbody or as a shoulder bag!
- front outside zippered pocket
- lining features two multi-use pockets and a zippered back wall pocket
- clean with a water-based leather cleaner and moisturizer. use a protective spray to protect the leather surface.
- Origin: Imported
Displaying 1–3 of 4 product reviews
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Thursday November 13 2014
I am a big fan of The Sak. I tend to buy the Kendra hobo or Crossbody because they are on the smaller size and I love the pockets to keep me organized. I kept looking at the Miranda because it looked small and light and the Red color caught my eye. Pro's: color is true red, not orange red; very light weight; versatile..can be used as a crossbody or over shoulder. Cons: not enough pockets. The front zipper pocket is barely big enough to hold my keys, but would be good for small stuff like lipstick. There are only two pockets on the inside. The zipper is pretty standard for Zaks, but the other pocket is so loose that stuff falls out and I miss the small pocket that I like to put my readers in. I Really miss the outside slit pocket that are in most of the bags which holds my iPhone perfectly. It is big enough for my flip wallet and a few other items. All in all I would recommend this Sak if you are looking for a beautiful soft small bag. The red gives a great pop of color and it matches my Red Cowgirl boots!!
Monday October 13 2014
I carry my Indio satchel during the week so I wanted something smaller to carry on the weekends. I bought this bag in Vintage Blue & I love it!!!! It holds all the things I need for the weekend shopping trips to the grocery or department store. I also purchased the smartphone wristlet which holds my cell phone so it fits inside this bag perfectly.
Friday September 12 2014
Eyed this bag for a long time. Love the size, it really does hold a lot . I have a 7" x 4.5" wallet, checkbook, tin of mints, compact, cell phone(mine fits in the inside pocket, Samsung Galaxy 2) , reading glasses, nail case, small notebook, still have plenty of room. Bag is light weight and love ease of access.


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Product Description
The SIDLER™ Priolo™ Collection With the SIDLER™ Priolo™ line of mirrored bathroom cabinetry, Sidler offers their customers an alternative to harsh, factory-made lighting. The integrated fluorescent bulbs illuminate an entire room indirectly while providing focused lighting to compliment all your personal bathroom and beauty needs.
Surface Mounted with Fluorescent Lights and a truly integrated system, SIDLER™ Priolo™ includes a cosmetics box and magnifying mirror that can be installed anywhere on the cabinet. With double-sided mirror doors framed by an elegantly crafted anodized body, SIDLER™ Priolo™ has no handles and hinges to distract from its clean, simple, streamlined look. SIDLER™ Priolo™ takes innovation to the next level by offering up to two electrical outlets with its cabinetry, depending on the model's dimensions, placing them at a height accessible to anyone. It's crowning achievement is the patented shelving system that uses no screws or holes, instead incorporating a small 'rider' that is attached to the central rail and can be locked at small intervals; only exemplifies SIDLER™'s attention to innovative design and technology. The ultimate in a compact, streamlined cabinetry solution is ideal for those who desire innovative and design above all else.
- double sided mirror doors
- built-in plug outlets
- magnifying mirror
- cosmetic box
- Soft close hinges
- patented shelf support system
- entire room illuminating light 2x FL T5 21W
- functional storage solution
|69.3 Pounds
|Quick Ship, Duty Free in Canada
Choose if you want your medicine cabinet to mount to the surface of your wall, or if it should be set into the wall.
|Installation of Medicine Cabinet
|Surface Mounted
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|Mfr Part #
|Group #
|Medicine Cabinets - 1143
|Modern - 3
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Global Rating: 5.00 from 7 reviews.
Add your own review for this product
|city state/province country
|Lovely (5/5)
|Aug 4, 2013
|I made this necklace for my two babies. I added their birthstone to their matching charm. It's so beautiful and perfect. I love the femininity of the chain. I am so glad I bought this.
|I love you more necklace (5/5)
|May 28, 2013
|I love this so much.
|I love you more necklace (5/5)
|Jan 9, 2014
|Kristan Hamor
|Pearland Te US
I purchased the I love you more necklace as a gift for myself ;), I was so excited to get it.
I received it today and I must say I was blown away when I opened the box. The website does it no justice. In a few short moments it has made its way to my favorite piece of jewelry list, other than my wedding ring of course! It's beautiful to say the least, I can't wait to show it off!!!!
|I Love You More Nexklace (5/5)
|Dec 25, 2013
|Lisa Boone
|Folsom Ca US
|I ordered this for my mother for Christmas. My mother always says "Love you more!" I put my birthstone, my three children's names, and a special charm for our two babies we lost. It turned out beautiful. She cried when she opened it. I'm very happy with the finished product. I have ordered from Nelle&Lizzie before and I'm always thrilled with my purchase.
|Beautiful! (5/5)
|Dec 24, 2013
|Alexis Il US
|I just purchased this necklace for my mom as a Christmas present. It turned out even better thank I was expecting. It is great quality and looks amazing! I already told my husband I will be needing one for Mother's Day!
|beautiful (5/5)
|May 7, 2013
|Ali Curtis
|North Port FL US
|This is a beautiful necklace, I got it for my mom for mothers day and had to give it to her early because I was so excited! It did not disappoint, we love it!!!
|Jean (5/5)
|Apr 10, 2013
|I love this necklace. I got it last year for Mother's Day and get so many compliments on it. The necklace is beautiful and has held up very well. You won't regret purchasing this piece.


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The 42nd state of the Union, Washington is full of forests, mountains and semi-deserts but, outside of Seattle, not a lot of people. Why did it take so long for the first president of the USA to get a state named after him? It's a question to ponder as you try not to confuse this wonderfully diverse state with Washington DC.
Search Washington Homes For Sale from our friends at Roost and you too can enjoy life in the Pacific Northwest.


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Edible Tributes to Christmas Trees and Ornaments
Instantly bring holiday to any gathering by offering a batch of these beautiful desserts. All cut, piped, or molded into festive shapes, like Christmas trees and ornaments, they're a delicious way to bring some holiday cheer.
Looking for festive fare to put on the table before the cookies? Check out our tips and recipes for a stress-free Christmas.
Stained Glass Trees
Melted hard candies make a stained glass cookie worth eating. To make your own cookie shapes, draw a simple Christmas-tree or ornament shape onto a manila folder, and cut it out. Place the cutout on rolled-out cookie dough, and cut around it with the tip of a paring knife. Alternatively, you can cut out cookies with cookie cutters (wide shapes work best). Use the knife tip to cut out the centers of the cookies.
Recipe: Stained Glass Trees
Courtesy of Martha Stewart


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Ali Mohammadi/Bloomberg News
Iran, known as Persia until 1935 and now officially the Islamic Republic of Iran, is the second-largest nation in the Middle East by population; Iraq shares a border, along with historical and religious ties, with Iraq.
Iran has been a quasi-theocracy since the Islamic Revolution of 1979, which deposed Mohammad Reza Pahlavi, the Shah of Iran. Democratically elected President Hassan Rouhani is head of the republic, but divine leader Ayatollah Ali Khamenei controls the military, the judiciary and the state broadcasting services. Shiite Islam is the state religion of Iran, with Sunni Muslims constituting a very small minority of the nation.
Iran continues to face international criticism for not adhering to the requirements of United Nations Security Council resolutions regarding its nuclear facilities and its uranium enrichment program.
Keep up to date on breaking news in Iran and explore our extensive archive below.
Chronology of Coverage
Dec. 25, 2014
Steep decline in global oil prices is threatening current global political and economic order, boosting United States while seriously weakening several of its big oil-exporting rivals, including Russia, Iran and Venezuela; ripple effect of oil prices, which have dropped to $60 a barrel from around $115 a barrel in June, are pushing these countries to brink of serious financial crisis. MORE
Dec. 24, 2014
Amir Hekmati, former Marine from Flint, Mich, who has been imprisoned in Iran for more than three years, suspends his hunger strike after officials say his case will be reviewed; is longest-serving among three Americans of Iranian descent known to be jailed by Iran. MORE
Dec. 20, 2014
Amir Mirzaei Hekmati, former Marine imprisoned in Iran, has sent letter to Iranian officials protesting conditions in prison and lack of medical care; imprisonment has become festering irritant in estranged relations between Iran and the United States. MORE
Dec. 19, 2014
Diplomatic Memo; three of Pres Obama's diplomatic achievements--reestablishing ties with Cuba; interim nuclear agreement with Iran; and climate-change pact with China--resulted from negotiations; not since 1971 has a president embraced undercover diplomacy with such enthusiasm. MORE
Dec. 17, 2014
Relatives of Amir Hekmati, former Marine imprisoned in Iran, say he has begun hunger strike and release open letter he wrote to Pres Obama urging that he not be forgotten as America intensifies negotiations with Iran on its disputed nuclear program. MORE
Dec. 17, 2014
Six international human rights groups are petitioning United Nations to freeze counternarcotics aid to Iran until it abolishes death penalty for drug offenses. MORE
Dec. 16, 2014
Iranian Pres Hassan Rouhani stresses that he is determined to cinch nuclear deal and is prepared to take on conservative forces who would prefer not to see agreement with the West; stance risks Rouhani's political standing. MORE
Dec. 13, 2014
Many Iranians express confidence that nuclear deal will soon be reached, bringing end to sanctions that have crippled nation's economy for years; foreign investors also have high expectations, and have begun to explore business opportunities that could open up as soon as sanctions are lifted. MORE
Dec. 8, 2014
Washington Post reporter Jazon Rezaian is finally charged by Iranian authorities after being jailed since July, but he is not told what he is being charged with. MORE
Dec. 4, 2014
Iran has begun taking more active military role in fight against Islamic State militants in Iraq and Syria, highlighting unusual confluence of interests with United States; neither country is eager to acknowledge de facto nonaggression pact. MORE
Dec. 4, 2014
Car bomb attack on residence of Iranian ambassador Hossain Niknam in Yemen kills at least three people; Twitter account associated with Al Qaeda in the Arabian Peninsula carries statement claiming responsibility. MORE
Dec. 4, 2014
Judicial authorities in Iran extend by at least two months detention of Washington Post's Tehran correspondent Jason Rezaian, who has been imprisoned without explanation since July, kept in solitary confinement and denied access to a lawyer. MORE
Dec. 3, 2014
Security firm Cylance releases report that identifies Iranian hackers as source of coordinated attacks against more than 50 targets in 16 countries, many of them corporate and government entities. MORE
Nov. 28, 2014
Iran's Supreme Leader Ayatollah Ali Khamenei says he supports extension of talks with Western powers on the country's nuclear program, opinion that is crucial since he has the final say over any potential deal on Iran's nuclear program. MORE
Nov. 26, 2014
Iran's Supreme Leader Ayatollah Ali Khamanei addresses nation after deadline for nuclear agreement is extended by seven months; says West had tried and failed to bring country to its knees; remarks suggest that he will continue to support negotiations, but that he remains skeptical about their prospects. MORE
Nov. 26, 2014
Diplomatic Memo; seven-month extension of nuclear negotiations with Iran has been particularly upsetting to the 39 surviving Americans who endured 444 days of captivity in Tehran from 1979 to 1981; former hostages are particularly outraged that Iran will continue to receive $700 million a month in funds that were frozen under Western sanctions. MORE
Nov. 26, 2014
Thomas L Friedman Op-Ed column offers reading recommendations on variety of topics that readers may be interested in talking about over Thanksgiving dinner; highlights issues like importance of preservation of environment in Iran, the world's growing population, and growing anti-Arab racism in Israel. MORE
Nov. 25, 2014
Negotiations over Iran's nuclear program are left unresolved as Sec of State John Kerry and Iranian Foreign Min Mohammad Javad Zarif agree to seven-month extension; discussions lead to the type of heated confrontation that both men had avoided over past year; failure to reach deal underscore fact that the two diplomats, who had a good working relationship, were constrained by hard-line politics at home. MORE
Nov. 25, 2014
Iranian Pres Hassan Rouhani's standing amongst Iranian voters is suffering due to indefinitely delayed negotiations over country's nuclear programs, which, if approved, would lift devastating sanctions; supporters and analysts say Rouhani's doubling down on nuclear deal puts him in politically dangerous position, as he has failed to deliver on other promises of more freedoms and improving the economy. MORE
Nov. 25, 2014
United States and its allies are forced to extend deadline for Iran nuclear agreement by seven months; delay is seen as disappointment for Obama administration, for whom issue was arguably top foreign policy priority; Sec of State John Kerry says they are discussing some new ideas even as temporary agreement remains in place. MORE
Nov. 24, 2014
British-Iranian woman Ghoncheh Ghavami, activist who has dual citizenship, is released on $30,000 bail after arrest for trying to attend all-male vollyeball match, but is not allowed to leave Iran; charges are unclear, but she was arrested week after attending protest for women's rights; her family is appealing one-year sentence. MORE
Nov. 24, 2014
Sec of State John Kerry meets with Iran's foreign minister and raises idea of extending talks on curbing country's nuclear program as issues remain unresolved ahead of deadline; Pres Obama says gaps in talks remain significant. MORE
Nov. 23, 2014
Iran's potential ability to produce nuclear bomb in secret, move known as 'sneakout,' is concern lurking behind nuclear negotiations with Iran in Vienna; fears over future Iranian covert program, and difficulty of designing agreement that addresses possibility, is rooted in long history of distrust but has rarely been spoken of publicly; negotiators, however, are rushing to include language in deal that confronts unknown. MORE
Nov. 22, 2014
Q&A discusses history of nuclear negotiations with Iran, international effort that is approaching a crucial moment, and examines how a comprehensive agreement might be structured. MORE
Nov. 22, 2014
High-level negotiating sessions in effort to reach an accord with Iran on its nuclear program are encountering key obstacles that call into question the likelihood that any agreement announced in coming days will be complete; some officials privately say it seems increasingly likely that a deadline extension will be needed. MORE
Nov. 21, 2014
Any deal reached on Iran's nuclear program between Secretary of State John Kerry and Iranian negotiators will likely be superseded by hard-liners in Iran who oppose any compromise on nation's right to enrich uranium; some insiders, however, feel that nuclear deal is fundamental part of planned strategy by Iranian leaders to both normalize country's international relations and turn from founding principles of anti-Americanism. MORE
Nov. 21, 2014
American officials, including Sec of State John Kerry, express opinion that any agreement with Iran should be constructed to retard country's nuclear program enough that it would take at least a year for Iran to make material for a nuclear bomb if it moves to negate the deal. MORE
Nov. 21, 2014
Hossein Derakhshan, Iranian blogger convicted of crimes including blasphemy, obscenity and seditious propaganda, is freed from prison after six years MORE
Nov. 17, 2014
Obstacles mount against deal over Iran's nuclear future as negotiators return to Vienna for what they hope will be a final round of talks; Obama administration faces opposition from hardliners in Iran, newly empowered Republicans at home and mix of opposing views from United States allies abroad; supreme leader Ayatollah Ali Khamenei has yet to authoritatively weigh in on issue. MORE
Nov. 17, 2014
Iranian authorities are caught off guard after thousands of people join spontaneous gatherings around country to mourn pop singer Morteza Pashaei, who died of cancer at age 30; police attempt to disperse crowds that are among largest since mass protests over the disputed 2009 election. MORE
Nov. 16, 2014
Editorial contends it would be tragedy if momentum for comprehensive permanent agreement with Iran over its nuclear program is not kept alive; warns that any deal that can be accepted must be structured so that Iran cannot one day build a nuclear weapon without warning; calls on leaders of world powers to follow Pres Obama's example and to nudge Ayatollah Ali Khamenei toward a nuclear deal. MORE
Nov. 13, 2014
Pentagon plays down Iran's assertion that it replicated and tested sophisticated bat-winged American spy drone captured there in 2011, calling such claims gross exaggeration. MORE
Nov. 12, 2014
Russia reaches agreement to build two new nuclear power reactors in Iran, with the possibility of six more to come, in deal that greatly expands nuclear cooperation between the two countries; approach, which won acceptance from the International Atomic Energy Agency, shows that Russia is pressing ahead with its own vision of ensuring that Iran does not build nuclear weapons. MORE
Nov. 10, 2014
The suit accuses banks — including HSBC and Barclays — of helping to finance the violent activities through their ties to Iran, painting Wall Street as a sort of middleman of terror. MORE
Nov. 8, 2014
Pres Obama sends letter to Iran's supreme leader Ayatollah Ali Khamenei, urging him to seize opportunity of deadline for negotiating a nuclear agreement with the West; argues that Iran's interests in Middle East would be served by proving its interest in nuclear technology is solely for the production of electricity. MORE
Nov. 7, 2014
Iranian authorities charge detained Washington Post reporter Jason Rezaian with being 'involved in activities beyond journalism.' MORE
Nov. 5, 2014
More than 10,000 Iranians rally in Tehran to mark anniversary of 1979 takeover of the United States Embassy; crowd is smaller than in past years, reflecting dwindling enthusiasm for annual show of America-bashing. MORE
Nov. 4, 2014
Iran has tentatively agreed to ship much of its huge stockpile of uranium to Russia if it reaches broader nuclear deal with the West; proposed agreement is potentially a major breakthrough in talks that have until now been deadlocked; under agreement, Russia will convert uranium into specialized fuel rods for Iran's only commercial nuclear reactor. MORE
Nov. 3, 2014
Ghoncheh Ghavami, Iranian-British woman who was arrested in June 2014 when she tried to attend men's volleyball match in Iran, is sentenced to year in prison. MORE
Nov. 1, 2014
Senior Iranian emissary hints that Iranian authorities might be prepared to free Jason Rezaian, Washington Post correspondent who has been inexplicably imprisoned and kept virtually incommunicado since July 22. MORE
Nov. 1, 2014
Yukiya Amano, director general of the International Atomic Energy Agency, United Nations nuclear inspection organization, declares that Iran has stopped answering questions about suspected past efforts to design components of a bomb; remarks come at moment when American negotiators say they see some signs of movement on the part of Iran toward a broad nuclear deal with United States. MORE
Oct. 31, 2014
Family of Jason Rezaian, Washington Post correspondent who has been jailed in Iran without explanation or charges since July, calls for Iranian authorities to release him; say it is clear officials have failed to find anything incriminating associated with Rezaian, dual Iranian-American citizen. MORE
Oct. 30, 2014
Israeli politicians respond with outrage to article in The Atlantic quoting senior American official who accused Prime Min Benjamin Netanyahu of cowardice; Netanyahu's supporters say that jab is attempt to discredit Netanyahu and his opposition to nuclear deal with Iran. MORE
Oct. 29, 2014
Just two years after avoiding prosecution for a variety of crimes, some of the world's biggest banks are suspected of having broken their promises to behave, prompting prosecutors to revisit earlier settlements. MORE
Oct. 29, 2014
Promise of a bright economic future by Iranian Pres Hassan Rouhani, predicated on lifting international sanctions, has come into question as November deadline approaches for deal on country's nuclear program; it remains unclear whether two camps will agree on pact that would extend time it would take Iran to make a bomb and fulfill Iran's demand that it have the same nuclear rights that other nations enjoy; situation has been exacerbated by falling oil prices that have further hobbled revenue in country. MORE
Oct. 29, 2014
Thomas L Friedman Op-Ed column draws parallels between Vietnam War and current situation in Iraq and Syria; contends that most Iraqi and Syrian Sunnis have embraced or resigned themselves to Islamic State group because they were systematically abused by pro-Shiite regimes of Syrian Pres Bashar al-Assad and Iraqi Prime Min Nuri Kamal al-Maliki; warns that challenge America faces in fighting Islamic State is its tacit alliance with Syria and Iran. MORE
Oct. 28, 2014
United Nations investigator Ahmed Shaheed says executions have surged in Iran and oppressive conditions for women have worsened; report to UN General Assembly is drawing attention to rights abuses just as Iranian Pres Hassan Rouhani is pushing for diplomatic breakthrough with the West. MORE
Oct. 26, 2014
Iran carries out execution of Reyhaneh Jabbari, who admitted to killing Dr Morteza Abdolali Sarbandi after he tried to rape her, infuriating Western human rights organizations. MORE
Oct. 23, 2014
Thousands of Iranians flood streets of historic city of Isfahan to protest series of acid attacks on women. MORE
There are no additional abstracts to display.
Oil's Swift Fall Raises Fortunes of U.S. Abroad
A plunge in oil prices has sent tremors through the global political and economic order, helping the United States but pushing several big oil-exporting nations to the brink of financial crisis.
December 25, 2014, Thursday
MORE ON IRAN AND: Oil (Petroleum) and Gasoline , United States , Maduro, Nicolas , Russia , Iran , Venezuela , International Trade and World Market , United States International Relations , Organization of the Petroleum Exporting Countries , Ruble (Currency) , Deflation (Economics) , Putin, Vladimir V
Ex-Marine Held in Iranian Prison Suspends Hunger Strike
Amir Hekmati, of Flint, Mich., has been incarcerated for more than three years and is the longest-serving among the three Americans of Iranian descent known to be jailed by Iran.
December 24, 2014, Wednesday
MORE ON IRAN AND: Iran , Hekmati, Amir Mirzaei , Hunger Strikes , Prisons and Prisoners , United States Marine Corps
Is Vacation Over?
We haven't seen the ramifications of the drop in global oil prices yet.
December 24, 2014, Wednesday
MORE ON IRAN AND: Oil (Petroleum) and Gasoline , International Trade and World Market , Algeria , Iran , Russia , Turkey , Prices (Fares, Fees and Rates) , International Relations
Gulf States and Qatar Gloss Over Differences, but Split Still Hampers Them
The lack of unity is raising questions about the ability of the gulf states to muster a coherent response to a storm of crises.
December 21, 2014, Sunday
Former Marine Held in Iran Protests to Tehran Officials
Amir Hekmati, in a letter to the Iranian ministers of justice and intelligence, described deteriorating conditions in prison and deplored the lack of progress in his case.
December 20, 2014, Saturday
MORE ON IRAN AND: Hekmati, Amir Mirzaei , Iran , Hunger Strikes , Political Prisoners , Evin Prison , International Relations
How Obama's Undercover Statecraft Secured Three Major Accords
Small negotiating teams assembled by the administration slipped secretly away to bargaining tables at locations around the world to do the delicate work of diplomacy.
December 19, 2014, Friday
MORE ON IRAN AND: Obama, Barack , United States International Relations , Cuba , Iran , China , Greenhouse Gas Emissions , Nuclear Weapons
To Leave the Mideast, Unite It
A nuclear deal with Iran is the key to an American strategy to resolve the region's rivalries.
December 19, 2014, Friday
MORE ON IRAN AND: Iran , Middle East , International Relations
Taking Cuba Off Blacklist Leaves Only North Korea as Cold War Vestige
Political historians said the steps announced on Wednesday were akin to the steps taken to normalize relations with China and Vietnam.
December 18, 2014, Thursday
MORE ON IRAN AND: Cuba , North Korea , Iran , Syria , Sudan , United States International Relations , China , Vietnam , Embargoes and Sanctions
Family of Former Marine Held in Iran Issues Plea for Obama Not to Forget Him
The Marine's request came as the United States intensified negotiations with the Iranians on their disputed nuclear program.
December 17, 2014, Wednesday
MORE ON IRAN AND: Hekmati, Amir Mirzaei , Iran , Hunger Strikes , Political Prisoners , Nuclear Weapons , Obama, Barack , United States , United States International Relations , Iranian-Americans
Iran Criticized for Executing Drug Offenders
Rights groups have called on the United Nations to halt its counternarcotics aid to the country because of its mandatory death penalty for drug crimes.
December 17, 2014, Wednesday
MORE ON IRAN AND: Iran , Drug Abuse and Traffic , Capital Punishment , United Nations
Timeline on Iran's Nuclear Program
Whether Iran is racing toward nuclear weapon capabilities is one of the most contentious foreign-policy issues challenging the West.
American Held in Iran Sends Letter to President Obama
Amir Hekmati, a former Marine who has been incarcerated in Iran for more than three years, sent this letter to President Obama as the United States intensifies negotiations with Tehran on its disputed nuclear program.
Kerry Announces Extension to Iran Talks
Secretary of State John Kerry said officials have given themselves seven more months to reach an accord with Iran on its nuclear program, and that the talks had made "real and substantial progress."
International Monitor's Report on Chemical Weapons Recovery in Iraq
A report prepared by the Organization for the Prohibition of Chemical Weapons detailed the recovery and destruction of 4,530 aging chemical weapons by American forces in Iraq from May 2004 through February 2009.
Timeline on Iran's Nuclear Program
Whether Iran is racing toward nuclear weapon capabilities is one of the most contentious foreign-policy issues challenging the West.
Iran Spars with the U.S. and Britain Over the Countries' Handling of Chemical Weapons
In 2010, Iran complained that the two countries did not comply with the Chemical Weapons Convention when they secretly destroyed at least 5,000 pieces of old Iraqi chemical ordnance after invading the country in 2003. After the complaint, the British government disclosed some information about its activities. The United States did not.
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7 Quick and Easy Kale Recipes
Whether youre a longtime kale lover or a recent convert, try these recipes that taste good (and are good for you!).
By Katie Lockhart
Kale Salad with Glazed Onions and Cheddar
This zesty, colorful kale salad, complete with pearl onions and extra-sharp cheddar cheese, is sure to please any crowd. Serve it as a side dish at a family gathering or add chicken and make it a well-rounded meal.
Get the recipe for Kale Salad with Glazed Onions and Cheddar


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Just over a year ago, Richard W. Fisher, president of the Federal Reserve Bank of Dallas, made a speech at Columbia University in which he called for an international accord to break up huge financial institutions considered too big to fail. There is only one fail-safe way to deal with too big to fail, he said. I believe that too-big-to-fail banks are too dangerous to permit.
Fisher revisited the issue again last month, outlining a bold plan in remarks before the Committee of the Republic in Washington, D.C. Previously thought of as islands of safety in a sea of risk, these banks became the enablers of the financial tsunami of 20072009, he declared.
TBTF megabanks receive far too little regulatory and market discipline, in Fishers view. This is unfortunate because their failure, if it were allowed, could disrupt financial markets and the economy, he said, adding that for all intents and purposes they have not been allowed to fail. Knowing this, the management of TBTF banks can, to a large extent, choose to resist the advice and guidance of their bank supervisors efforts to impose regulatory discipline.
The Dodd-Frank Act addresses the resolution of TBTF institutions under the Orderly Liquidation Authority, Fisher acknowledged. This is quasi-nationalization, just in a new and untested format, he said. Another alternative would be to have another systemically important financial institution acquire the failing institution. But we have been down that road and all that does is expand the risk and compound the problem, in Fishers opinion.
The approach of the Dallas Fed neither expands the reach of government nor further handicaps the 99.8 percent of community and regional banks, Fisher advised his Washington audience. It calls for reshaping TBTF banking institutions into smaller, less-complex institutions that are economically viable; profitable; competitively able to attract financial capital and talent; and of a size, complexity and scope that allows both regulatory and market discipline to restrain excessive risk-taking, he said.
It calls first for rolling back the federal safety net to apply only to basic, traditional commercial banking, he explained. Second, it calls for clarifying, through simple, understandable disclosures, that the federal safety net applies only to the commercial bank and its customers and never ever to the customers of any other affiliated subsidiary or the holding company.
We recognize that undoing customer inertia and management habits at TBTF banking institutions may take many years, Fisher continued. During such a period, TBTF banks could possibly sow the seeds for another financial crisis. For these reasons, additional action may be necessary. The TBTF BHCs may need to be downsized and restructured so that the safety-net-supported commercial banking part of the holding company can be effectively disciplined by regulators and market forces.
In Fishers view, there should be more than the present two solutions to TBTF, which he described as bailout or the end-of-the-economic-world-as-we-have-known-it. Both choices are unacceptable to the Dallas Fed president. The next financial crisis could cost more than two years of economic output, borne by millions of U.S. taxpayers, he warned. To us, the remedy is obvious: end TBTF now; end TBTF by reintroducing market forces instead of complex rules, and in so doing, level the playing field for all banking institutions.
Fisher makes a compelling argument that merits further study and discussion by regulators and lawmakers. Hopefully, it will spur continuation of a constructive dialogue on this issue.
Bill Poquette is editor-in-chief of BankNews.
Copyright (c) February 2013 by BankNews Media


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Hepburn, P. and Boeing, H. and Cockburn, A. and Constable, A. and Davi, A. and de Jong, N. and Howlett, J. and Moseley, B. and Oberdorfer, R. and Robertson, Claire E. and Wal, J.M. and Samuels, F. and de Sesmaisons, Agnes (2008) The application of post-market monitoring to novel foods. Food and Chemical Toxicology, 46 (1). pp. 9-33. ISSN 0278-6915


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Best Recordings of 2014 (#7)
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Photographs of life around Lake Kittamaqundi in Columbia, Maryland, and the occasional road trip. Links to classical music and the arts in Howard County and the Baltimore-Washington, DC, area. ***** Ongoing project, started August 2014: I'm scanning film photos taken during a 1996-97 visit to Australia. *****


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MEDIA ADVISORYSOUTH CAROLINA DEPARTMENT OF REVENUEContact: Adrienne Fairwell at (803) 898-5287 or firstname.lastname@example.com
FOR IMMEDIATE RELEASEApril 6, 2007
S.C. Department of Revenue announces upcoming Sales and Use Tax Seminar for Retailers
WHAT: The South Carolina Department of Revenue will host a Sales & Use Tax Seminar exclusively for the retail industry. Geared towards business managers, CFOs, accounts payable personnel, accounting staff members and tax professionals, the seminar will address the following:
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WHERE: Summit PointeMeeting and Events Center805 Spartan Blvd.Spartanburg, S.C.
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CONTACT: For registration information, directions and/or additional information, call (803) 898-5593 or e-mail email@example.com. Information is also available online at www.sctax.org.
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Sold a Defective Phone
Posted by
Heather of Smyrna
On August 6th of 2010, I purchased a new Samsung Captivate from an AT&T Retail store . Wtihin the first couple of months, I noticed my phone would turn off randomly. At first, I believed it may have been a button push caused by me while the phone was in my pocketbook or pocket. After a little while, I noticed it would happen when the phone was not in my pocket or pocketbook, but at random times and places. Sometimes as many as 3 times a day. I called AT&T and was transferred to their Android Warranty technician. They walked me through a factory reset and promised that the problem would be resolved by the reset.
The reset did not stop the shut downs at all. I started to do research and learned that the shutdown issue was being experienced by many other Captivate owners. There are many boards and forums with people complaining about this issue, not excluding AT&T's own community website. Those having their phones replaced by AT&T were getting refurbished devices that were also shutting down. Those who went to Samsung for repair received their "repaired" devices and still had shutdowns. In December, after having a particularly bad week with shutdowns, I again called AT&T. I explained that my phone had been reset and that it still had shutdowns. At the same time, Samsung had sent out notification that there was a known issue with the Captivate that caused it to shut down. It also stated a serial number (or IMEI) range and manufacturing date range that would most likely experience the shutdown issue. In short, those phones manufactured after November 6th, 2010 would not have this issue. The operator assured me that I would not get a phone with a shutdown issue and proceeded with processing a warranty replacement.
I received the phone on January 7th. By the next morning, the replacement phone had shut down on me 5 times. I repackaged the replacement phone and sent it back to AT&T. I called AT&T the same morning to report to them what had happened with the replacement phone and that I was assured by the previous agent that the replacement phone would not have the shutdown issue. I was told by the current agent that there is no way to insure that any refurbished phone that is sent to me will not shutdown. I then stated that I purchased a NEW Samsung Captivate and instead was sold a defective device with a known issue. I should be able to have the NEW and non-defective device I paid for in the beginning, not a defective phone that will be replaced with another defective phone. The agent stated that if I wanted a new phone, I would have to contact AT&T customer service, which I did. As it turns out, that was just a redirect, as they also told me to contact warranty to see about replacing my phone.
After a "cool down" period, I again called AT&T on January 24th to inquire about getting my phone replaced. I explained that I had been having shutdowns, received a replacement that also shutdown and wanted to receive a non-defective phone, as that is what I originally expected when I made my Samsung Captivate purchase. The agent stated the refurbished phones that were sent out were not defective as of November 6th. I then stated to him that the replacement I received was in early January - well after November 6th - and it was certainly defective. And that the November 6th date was manufacture date, not a ship date. I had already been down that road and tried everything. What I really wanted was to have a non-defective Samsung Captivate, manufactured after November 6th. Unfortunately, the agent reverted back to the statement of the previous agent - there is no way to insure the refurbished phone that is sent to me will not shutdown. I reminded him of the manufacture date and suggested that sending me a phone manufactured beyond November 6th would (according to Samsung and AT&T) insure that I received a phone without the shutdown issue. He again stated there is no way to insure the phone that is sent to me will not shutdown and would I like to move forward with a refurbished replacement. I stated no, as I had done that already and I did not think it was fair that I could not be assured of a phone that was not defective, even though I paid for a new phone.
At this point, I would like AT&T to replace my Samsung Captivate with a New Samsung Captivate, since that is what I paid for. Once they realized that the shutdown issue was wide spread, all Captivate owners who purchased a new Captivate that was defective should be able to get a new (not refurbished or repaired) Captivate that is built without this issue.
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CrazyRedHead on 01/25/2011:
If the phone is less than 30 days old then you are entitled to a new phone. Since the phone is older than 30 days the manufactures warranty kicks in. The warranty reps have no control over which phones is sent nor can they test, or inspect the phones. The reps are in one state and the place where the phones come out of is in another state. There is absolutely no guarantee that the phone you get won't have the same problem. If you want a new phone then you will have to purchase it. Since you sent them a used phone then it is a like new replacement phone that you will receive. This is the manufactures warranty that you have to follow.
Heather of Smyrna on 01/25/2011:
I would agree with you if the phone was not sold defective. Keep in mind, it's not just my unit that is defective, it is a known batch sent before 11.06.2010 that is defective. AT&T should not continue selling them or sending out as replacements - they should go to Samsung and say give us phone that our customers can use. As it turns out, AT&T's Office of the President was shocked to hear my story and stated that the phones are not supposed to be in any of the warehouses as it is against their policy to knowingly stock phones that are defective. They agree that I should be given a phone built beyond the date of the defect. So, apparently they can find out the build dates - you just have to reach the a high enough person who is willing to go the distance to make things right. It took me almost a month and countless agents to find one. Hopefully, the phone that is sent will indeed have a build date later than 11/06/2010. It will go along way towards their improving their credibility.
CrazyRedHead on 01/26/2011:
Actually AT&T has no warehouses that these phones come out of, it is strictly done through the man, and although AT$T can request things done, it is Samsung who is the final say.
There is no such policy that states that they will not have any out of date ones, it is just a line that they say. Hopefully you will get a phone with current and updated software after all that time you spent looking. There are codes on the back of the phone, under the battery that tell them all about the phone. You can also go through the menu and pull up the info out of the phone. Sometimes the reps know this and sometimes they don't. They don't always get the memo that gives them the ranges, so it is a crap shoot when going through warranty. I could go on and on about this but I'm just hoping you get what you want.
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Billing Problem: Have You Had This Problem?
Posted by
REDMOND, WASHINGTON -- I have four AT&T Cell phones under a two year contract. I have asked/re-asked/re-asked them to send me an itemized paper bill. I used to check my charges online but found that AT&T has a setting that defaults back to a paperless bill when you check your bill online.
One month when I didn't get a bill, I estimated a payment and it turned out too low and I got dun notices on the account. I hate having to call them! It is always a hassle.
I spent the better part of an hour with them today. I have not received a paper bill this month again! Someone had changed my back to a paperless bill. The Supervisor said that no one but me can change it and only if I go onlne to do it. He verified that I had not been online since April but he still maintained that I was the only one who could do it. I have my account password protected. No one went online to check or make changes to my account.
Have any of you had this problem, where someone at AT&T has changed your billing settings without your permission? My theory is that they either have a rogue employee or that they have a software glitch.
What do you think?
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MDSasquatch on 08/12/2010:
I have Verizon and I do all of my business online; I can view my bill in detail, monitor my kid's usage, upgrade my phones, pay my bill, etc.
To me, having a bill come in the mail is a waste of time and resources.
CoonCatOne on 08/12/2010:
I have important personal reasons for wanting a paper bill. Obviously MDSas doesn't have ATT or paperbills. Are there people with that have ATT who could advise me?
goduke on 08/12/2010:
Do you by any chance have the option of printing the online bill in a PDF format? I have Verizon and they give me that ability.
Frustrating, though, to have it turning on and off.
Mrs. V on 08/12/2010:
I have AT&T wireless. I went from paper to paperless (online account info only) without a problem. I check my accounts a few times a week without any proplems.
I'm sorry I can't be of more help :(
CoonCatOne on 08/12/2010:
I could print out the bills Goduke, but after the huge hassle I have experienced, I am inclined to shut off the phones instead.
After reading the reviews of other providers on this website, I fear that all of the wireless providers stink. We need some new federal laws to prevent abuses.
goduke on 08/12/2010:
CoonCat, you've hit it right on the head. It seems that wireless carriers are so used to customers just jumping around, they don't seem to really care about building loyalty in their customer base through service. I've had Verizon for a few years without any big hassles (a few minor issues that were fixed pretty easily), but I also know other folks have experienced bad things with them.
leet60 on 08/12/2010:
To the OP. They are blowing smoke at you. I used to work for these people in their customer service call center. Any employee there can change you to paperless billing with the simple click of a button on your account. In addition they have a program that allows them to log in to your account as if they are you, and they are able to change this setting as well as some others.
You should know that 95% of the time you call these people you are speaking with an employee of an outsourced U.S. contractor called Convergys. AT&T wireless is their chief client and they take these calls as if they were AT&T. If you want a resolution write a letter directly to the corporate offices. Send them to the attention of Ralph De La Vega CEO.
He will not likely read it directly, however, there are actual AT&T employees that work on a customer service team for their corporate executives. They are very good about responding to customer issues and you will probably see a true resolution if you contact them.
CoonCatOne on 08/12/2010:
Very helpful, Leet60!
clutzycook on 08/12/2010:
Last year, T-Mobile started charging people for paper bills. Well, that got me on paperless really fast. As of today, I only have four bills that still come in paper format-and three of them are quarterly statements from the village.
CoonCatOne on 08/16/2010:
I spoke with a gentleman from ATT after escalating the complaint: you can reach them at http://www.corp.att.com/contact/forms/inquiries.html I found out that leet was correct. The man who said he was a supervisor lied to me. Anyone at ATT can change the preferences. I have a real live person now to call in the future. I still would be interested in hearing if any other readers has had a similar problem.
CoonCatOne on 10/01/2010:
Update. AT&T changed my billing details this month again without my permission. I called the man at the company who said I could call him if I had the problem again. I called four times and he neither answered my call nor returned my call. 'Tells me that bad customer service is at top and bottom levels!
Jean Varnado on 09/20/2012:
My 77 year old mother has had the same issue. Back in April someone switched her to paperless billing without her authorizastion or knowledge. Her CPA pays all her bills and due to some mobility issues the CPA picks up her mail for her also. When the paper bills stopped coming the CPA wasa not aware of it and since my mother doesn't acutally pay the bills she didn't catch it either... Until last week when the shut everything off for non payment. So she has to play catchup now to the tune of $800.00 which is budgeted so it is not really a problem. The only thing confusing is AT and T's statement that SHE is the only one who could have changed the billing and in the same conversation offered her a $100.00 credit. ???
Oreo on 11/17/2013:
I wouldn't necessarily believe everything the rep says. This week I spent hours on the phone wirh AT and T trying to fix a situation they created. They charged my account twice in error and on top of that they wear making me jump through hoops to fix my account. I was told that my bank needed to fax to them my statemt, that they specifically needed for it to come through from Wells Fargo. I asked my bank, they said they can't send my info to a 3rd party (sounds very reasonable.) I was told by another rep that I not only needed to submit a statement showing that the payment posted but that I had to get a letter on letter-head from my bank stating in words that the AT and T bill had posted, the amount that went through and since they caused me to overdraft they asked that it should also state that (basically what the statement said already.) I spoke to several rep.'s trying to get past that because I not only know that my bank is not going to do that but my bank said they couldn't (its not like I'm purchasing a home I told the rep.) Another rep. said that yes I did need a letter on letterhead as well, that one said that it was due to my bank and previous problems with my bank and myself, I was almost in shock, I've never had a problem with my bank and it just seemed really odd that she would know my history with my bank, I was getting all this conflicting information from every rep I spoke to. I finally spoke to someone after several days of conflicting information and she told me all I needed to do is to take a snap shot of my statement and e mail it to them. THAT'S EXACTLY WHAT I THOUGHT WAS THE ONLY THING NECESSARY..!!!! I was in the process of moving and I couldn't wash all these days (they caused me to overdraft by submitting the bill twice and I didn't have enough funds to cover the overdraft) because in our building we charge our laundry cards with our ATM cards and it was too much to take to the laundry. I missed 2 other bills (payments) I couldn't make because I couldn't deposit any $$$ into my account, any money I would have put into my account the overdaft would have eaten it so I ended acurring late fees on those bills also. I had asked a rep. if they would credit my account for the huge inconvenience, she said to call back after the problem was solved. So I did, I spoke to a manager and she just said they do not give out credit just like that, this is after I told her everything I went through and her reading the notes. While we where speaking she was saying that she was notating my account with our conversation. She was not helpful at all. It was actually more frustrating because her response to me was "I do not know who you spoke to or what was said tobyou" I asked her "Well where is everything that you are notting down going to go because I would assume that it goes to my account right? So how could you, being a manager, not be able to see notes that other reps have put on my account. You know who I spoke with because I find it very unlikely that your not going to put your name down as haven spoken to me or I don't know if the computer does that automatically" Well that was that... I called the day after to change my address and I got the NICEST REPRESENTATIVE, I did not ask her for anything she read all the notes and said that she had to do something for me. She gave me $150.00 credit on my account. Because of the manager I spoke with I will not renew my account in one year. I am all about customer service and I don't want to give my money to a bunch of liars or unqualified people ( with all of the different information I was being given it felt as if all these people I spoke to worked for different company's,)
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How we can collectively punish ATT
Posted by
HOUSTON, TEXAS -- I have filed a lawsuit against ATT wireless for deceptive trade practices, fraud, civil conspiracy and negligent misrepresentation in small claims court (so as to avoid the mandatory arbitration provision in the contract). I am an attorney. I am writing this letter to encourage everyone who believes that they have been cheated by ATT to file their lawsuit. I saw on freedback.com that there were over 1,000 complaints by consumers. If each one of those consumers filed a small claims cause of action seeking $5000, and ATT spent $3000 in attorney's fees for defense, that would expose ATT to an $8 million possible expense/exposure. Some have called for a class action lawsuit, but the mandatory arbitration provision prevents this. The alternative is for each consumer to file his own J. P. Lawsuit. If 10,000 lawsuits in J.P. court were filed, then the exposure would be $80 million dollars. We can do this people, put forth your $72 dollars and file your lawsuit, do not wait till tomorrow.
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Anonymous on 11/09/2003:
I think you all need to be aware of AT&T's new LOW in business practices. AT&T has taken to disabling the phones of FULLY PAID customers who are not currently under contract. My annual contract expired over the summer. Have been an AT&T customer for over 3 years. When one calls customer service one is advised that one needs to purchase a new phone and the ONLY way to do that it to sign up for another annual contract. Unfortunately I don't plan on staying with AT&T until after the Nov 24th deadline.I am not without any cell phone service for at least the next two weeks. ALL THAT despite the fact that I have paid AT&T approx $100 per month, including the current month.
Anonymous on 12/02/2003:
Sure guys, go ahead with the lawsuit, BUT beware the terms and conditions state that the consumer pays court cost, so your 72.00 will be multiplied by hundreds of dollars
Anonymous on 12/21/2003:
GROW UP!!!! It is because of vindictive, childish, lazy people who just try to get lawsuits as 'payback' to settle their own score why insurance across the board is so high. Most of the cry baby postings I have read on this site for many companies are just childish whining of people who were probably too lazy to read the contracts they got themselves into, or their own fault for 'assuming' that they thought they knew what it was w/o reading it. People like you don't need services of any kind. You will never be satisfied w/ not always getting what you want after whining and yelling at these poor reps on the other end who don't get paid enough to deal with 50 yr old cry babies. Read your contracts before you sign/verbally agree to them, test your calling areas out, ask questions, tell people the SPECIFIC cities/states you will need to be able to use phn, and PROACTIVELY keep up with your own act. Companies shouldn't have to spoon feed it to you, wipe your mouth, then give you more free stuff for something that the cust. probably did wrong in the first place. This isn't true for just AT&T, but for all companies. Granted, some companies do have horrible polices and what not, but grow up. ALL COMPANIES !! have their bad seeds and rules. Life isn't fair. What are you going to do, sue for everything. You should save that for serious things.
Anonymous on 12/29/2003:
To "grow up". Many companies are bullying people and ripping people off. You are the one who needs to grow up and accept some responsibility for fighting the unfair and illegal practices of some
companies. Americans are far too passive that is why companies are able to push most of their customers around. Think about it. Millions and millions say nothing and often get charged too much. I have caught all kinds of "mistakes" on my bills for phone, cable, cellular etc. Again multiply these mistakes by the tens of millions who say nothing and you begin to get my point. Companies make hundreds of millions off of your silence. John
Anonymous on 12/30/2003:
AT&T has the worst service of any wireless service provider, bar none. If I thought the 72 bucks would make them better I'd do it. They just need to step up to the plate a give a.....
Anonymous on 01/04/2004:
Should be brought to attention of court that when AT&T Wireless Monitors calls and a Care Rep is graded negatively for "Customer Impacting" misinformation or omission of disclosures that there is no documentation to the Customer Account of this and the Customer is still held responsible.
Anonymous on 01/15/2004:
AT&T wireless IS the most corrupt wireless co. out there. There sales dept. manipulated me by making a completely separate account for my wife's phone, WHEN I ASKED THEM TO ADD A LINE TO MY ACCOUNT! So instead of one bill, we get two bills. Instead of 600 minutes + Unlimited Nts/Wkds, we get some ridiculously low number of minutes (for each of us) and get charged for night/weekends! They have overcharged us for minutes that are supposed to be free. They've charged us for options that we continually ask to drop (option placed on our account without prior notice). Customer service is impossible. A lawsuit is the least we can do.
nlcoco on 02/18/2004:
ATT wireless is a criminal corporation. If you are thinking about signing up with AT&T wireless. Do not do it. There customer service dept yells at customers and there contracts are set up to legally siphon the consumers money. The best you can do is tell all of your friends about your experience with their tactics.
the_vaughans on 03/11/2004:
I would like to participate in a class-action lawsuit against AT&T Wireless. Listen to THIS: My husband had two identical phone (same plan, purchased at the same time, etc.) accounts in FL through AT&T Wireless. When he moved to TN in 2001, they did not provide service there. We were told that we could terminate the contract(s) by paying the bill in full plus an early termination fee and penalty, which we did. Upon cashing our check, one account was promptly closed without further...ado. However, on the other account we received another statement with additional penalty fees charged. When we called about it we were told that the fees would not be waived; that this was their 'policy'; and that the company could not be held responsible if one of their representatives had misquoted their termination policies to us. Since we had already remitted full payment for minutes used plus the initially-requested termination fees, we did not believe it was appropriate for AT&T to now be asking for additional funds. A few months later (March 2002) we received notice from the first collection agency regarding the matter. We responded in less than a week and never heard back. The following year (March 2003) we received notice from a NY law firm that they were representing AT&T Wireless in an attempt to collect from us. We sent them a letter, plus copies of previous correspondence. They contacted my husband at work to verify some information a few weeks later and we have not heard from them since. Last week (March 2004) we received notice from a new collection agency regarding the same matter. I have responded, but it is becoming obvious that, after hearing the facts, none of these agencies sees fit to pursue the matter further, thus AT&T apparently must assign our account to other firms. I feel we have been more than reasonable regarding this matter...for three+ years now and resent their continued attempts to harass & coerce us into giving them more money. Anyone who has advice on how I might proceed, please let me know.
skeeboze on 03/11/2004:
I am glad to have moved to Verizon !!! After months of poor service in southern Maryland, we made the decision. But, get this, when I called to find out how to best move over to Verizon, I was told by AT&T Wireless customer service that I would see a billing cycle, but get prorated back for the other 26 DAYS. WRONG !!! And, get this, the customer service people, this evening, tried to "blow me off" completely. Never thinking that I might find Verizon service and customer service bad and come back. Sure, folks, I am only a $45.00 a month customer. But, now, not an AT&T Wireless one. And, with a story to tell others !!! Thanks for listening. Had to tell someone.
eawilder on 03/29/2004:
I am in total agreement with regard to AT&T Wireless and their deceptive business practices. AT&T is claiming that I "agreed" to a 1-year contract despite the fact that this is NOWHERE on the actual agreement I signed (I thought I was on a month-to-month deal). I also never received rebates for the phone and activation fees that I had been promised (if this deal sounds too good to be true, I should point out that the salesman was a "friend" who I trusted!). Also, I had specifically told the salesman that service between NC and VA was a requirement because I travel between the two states regularly - he assured me I would be fine, but there is no service in southern VA (at least not along I-85, which I consider to be a pretty major route). It took 3 months of phone calls and complaints (FCC and Better Business Bureau) to get ANY response, and they still want me to pay an early termination fee even though I was lied to and misled about the coverage and "contract," and never received the rebates. They even acknowledge that I may not have been told it was a 12-month agreement, but still say I agreed simply by using their service! Is this even legal? I should add that all my experiences with customer service have been horrific. Representatives are rude, and waits on hold can exceed 30 minutes. Worst experience I have ever had with a company like this. Moved to Verizon and am MUCH happier, even though I pay more.
rarebear143 on 05/14/2004:
there has to be a way to file suite against this miserable company. I have a lawyer who wants to help. I need people in NY to get the ball rolling. Dustin B. firstname.lastname@example.com
rarebear143 on 05/14/2004:
oh by the way to the person who wrote GROW UP, why don't you sign a name? this is more than just a whiny thing. ATT is stealing millions monthly and needs to be held accountable.
Dustin B.
Niko on 06/07/2004:
This complaint has help me understand that I'm not the only one who had been abused by At&T
I have posted a review with 3cents to see if anyone can help me with this matter.
BeeBonk on 06/12/2004:
WOW! I have finally found where all the users who have been screwed by AT&T hang out. I have been taken by these crooks several times in the past couple years and today was the final straw. Below is a copy of the complaint I filed with the BBB, the FCC, the FTC, and my local consumer protection agency. If anyone in Texas wishes to file a class action suit, please contact me at firstname.lastname@example.com. Best of luck to you all. As for the whiner above, I would be willing to bet that either he is an AT&T employee or he is just severely lacking what most of us normal people would call "a life".
I (along with many, many others) have been the victim of unfair business practices by
AT&T Wireless. I called to cancel my service with them on the last day of my billing
cycle (as per the contract) and was asked if I would like to keep my old number. When
I asked them (three times!!!!) if I would incur any other charges, I was told "absolutely not". Upon hearing this, I agreed and said that I would like to keep my number. Well, my wife is
still using their services and we received a bill for the entire month of service on
my old number after shutting off the service. There was 1 minute of usage because that my new phone was not working and I tried to make a call with my old phone (which had been
reactivated by AT&T to transfer my old number to Sprint). This totaled a whopping 1 minute of
service used for the time the phone was left on. For this one minute of service, I was
billed the full $75.00 charge for a month of services. AT&T was NOT willing to
pro-rate my bill fairly and I refused to pay until I found legal representation. I
don't understand how I got charged if I followed the rules of the contract and
cancelled as stated in said contract. I also called again and asked if I could have
that month of service credited if I were to switch back to AT&T. Of course, they were
willing to do this so it makes it seem as if they were retaliating against me for
switching carriers. Seeing as how they have lost almost 500,000 customers in Q1 '04 alone,
it's not surprising that they are trying to take advantage of people as much as
possible. I also have a friend whose phone was stolen and had $1700.00 worth of
fraudulent calls made. As soon as she realized the phone was missing (the next day), she reported it and was told that she was responsible for all of those calls regardless of whether they
were hers or not since she did not report it missing immediately. Something HAS to be
done about these people. They are doing nothing more than fleecing the American Public
for everything they can get, lying to their customers, and taking advantage of them.
mauikitty on 08/08/2004:
I wish I had seen this board before my husband and I signed up for the Family Share plan. I researched other companies, and AT&T was the more fitting one. Well, there would be times when we couldn't even get a signal in our own house! And there were times when our friends had signal and we didn't, being in the same place. I've told my husband to cancel, but he won't. I don't know why. And after reading all the complaints, I'm afraid that if we do try to cancel, we're going to have the same problems as other people.*hands covering my face*
email@example.com on 10/16/2004:
I have filed a lawsuit against ATT wireless for deceptive trade practices, fraud, civil conspiracy and negligent misrepresentation in small claims court (so as to avoid the mandatory arbitration provision in the contract). I am an attorney. I am writing this letter to encourage everyone who believes that they have been cheated by ATT to file their lawsuit. I saw on freedback.com that there were over 1,000 complaints by consumers. If each one of those consumers filed a small claims cause of action seeking $5000, and ATT spent $3000 in attorney's fees for defense, that would expose ATT to an $8 million possible expense/exposure. Some have called for a class action lawsuit, but the mandatory arbitration provision prevents this. The alternative is for each consumer to file his own J. P. Lawsuit. If 10,000 lawsuits in J.P. court were filed, then the exposure would be $80 million dollars. We can do this people, put forth your $72 dollars and file your lawsuit, do not wait till tomorrow.
couldgounsel on 07/28/2006:
I did sue ATT, last year. They counter-sued for the $1500 inflated bill. Not only did the judge rule that I did not owe the money because of a deceptive trade practice by AT&T. AT&T had to pay me $1,000 for my attorneys fees. Vile Corporation. Usurpers! Despoilers! Report that to your stockholders and see who gets fired!!!
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Poor Quality, Poor Service, Poor Customer Service
Posted on
On April 16,2008 I purchased a cell phone from AT&T. I purchased this online from Office Depot (where I work, we get a discount that way.)
On about the 13th or 14th of June, my phone stopped working. I could not make or receive calls and the screen on the front of the phone was blank. I called AT&T and they trouble shot my phone and I was able to make calls but my screen was still blank and I could not receive calls. This took 45 minutes. (I was trying to get this done on my lunch break, that was the only time I had because by the time I got off of work, they would be closed.)
Since my phone still wasn't working properly, I was transferred to the warranty department. I was told that I needed to go to a nearby AT&T store and they would swap the phone for me. I was unable to do this at the time and I let the rep know this. She said as long as I stayed within the warranty period (90 days), I could go to any store at any time.
Finally on June 20, 2008, I was able to go to one of their stores in my hometown. The clerk there told me I had to go to a corporate store and gave me directions to the nearest one (15 miles away). I drove there and was told I was given the wrong directions to the wrong store and I was directed to yet a THIRD store. I get to the third store only to be told I would have to call the warranty department. It was all I could do to keep my composure while I calmly let this clerk know that the warranty department had directed me to a corporate location. This clerk was very nice and directed me to a phone in the corner which conveniently had the warranty department's phone number listed.
I call the warranty department and speak with gentleman for 20 minutes while he again troubleshoots my phone. Finally, he agrees that my phone is not working and will send me a new one with a box to send back the old one. Great! Now, I am happy even if I did have to waste gas and jump through hoops.
Two days later, my phone comes in. I open the box to find that it is the wrong one! I call AT&T back to let them know and to ask them to send me the right one. THEY REFUSE! They tell me my phone is not under warranty (even though two people whose names I have told me it was under warranty.) And let's not forget all the paperwork I have.
Now, I am livid. I ask to speak to a supervisor who basically tells me there is nothing they can do. I get his name and ask to speak to his supervisor. I am put on hold for over 15 minutes so I come up with a solution of my own: I will pay the difference for the wrong phone I was sent, I will send the bad phone back, and they can send me the battery and SIM card for the replacement phone. The first supervisor comes back on the phone to tell me that his supervisor said they can't do anything for me. I tell him this is unacceptable and offer my solution. He goes back to his supervisor, I am on hold for another 10 minutes, and he comes back to tell me that if I keep the one they sent, they will charge me $200!
Now, I can't hide my anger. I demand to talk to his supervisor who basically says the same thing. I finally tell him that because I have been sent mal functioning and incorrect product, that this is a breach of contract on their company's part and something must be done to rectify the situation. By this time I have been on the phone for nearly 2 hours!
Finally, the supervisor contacts customer service and comes back to tell me they have several options for me. I think I am actually getting somewhere. Nope. I am offered one solution which is upgrade and add an additional two years to my contract. I told this rep that with all the trouble I have been through, why in the h... would I do that?1
I call Office Depot and explain the situation to them. (Office Depot customer service over the phone has been known to be lacking). They ask me to send the paperwork and the phone back using the label in the original box. After making copies of all of the paperwork, I Fed-Ex and a few days later, I receive my phone.
Ah, the ordeal is over. Nope. 2 days ago, July 19, 2008, I put my phone on the charger at night. The next day, I check and the phone is not charged. I try different outlets and still the charger doesn't work. I call AT&T and after being on hold for 30 minutes, I get the EXACT same run around as before. I am told to go to an At&T store. I told this rep the last time I did this, I just wasted gas because they told me to call the warranty department. I am basically told I HAVE to go to an AT&T store. Fed up by this nonsense, I tell the rep that I work for a company that promotes their and their competitors product and I'll be sure to no longer promote theirs. I call Office Depot and they offer me a full refund. Interestingly enough, this morning when I got my phone off of the charger, my phone was charged. (I had someone else check it before I even tried calling anyone.)
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msnanny on 07/21/2008:
Why do you keep contacting AT&T? They do not make cell phones, nor did they sell you the one that you are having trouble with. AT&T provides your service only. It's like calling and complaining to NBC when your television doesn't work!
Anonymous on 07/21/2008:
According to AT&T wireless reps, they do make the phone I have because it has their logo on it. One way or the other, they are misinformed and misinforming the consumer.
Anonymous on 07/21/2008:
msnanny, office depot is the authorized rep and service to the customer is under the same terms and conditions as if the phone had been purchased at a company store. I think the OP had frustration with the phone but I get the feeling that the biggest feeling of frustration came from the run-around he received from the CSR's at AT&T and their lack of customer service. If he had not been sent all over town for no reason at all and had the issue resolved during the FIRST CALL, even if it meant referring him to the manufacturer, maybe he would be posting a compliment instead of a complaint. Your comparison to calling NBC when your television does not work is not relevant. NBC does not directly sell TV's. AT&T does sell cell phones.
CrazyRedHead on 07/21/2008:
Just because AT&T's logo is on the phone doesn't mean that they make it. The person that told you that must me a newbie cause AT&T don't make any of there phone, either LG, Ericsson, Nokia, Samsung or many or the other manufactures make the phones. Don't bother going to the store, cause the store cannot do the warranty exchange. You must contact the warranty department and the warranty is one year from the original date of purchase and the replacement phones have a 90 day warranty. The warranty is provided by the man and AT&T has to go by their policy. There was no contract breeched. AT&T only provides the warranty service as a courtesy to the customer, they could turn the entire thing back over to the manufacture. I used to work for AT&T for 6 years in the warranty dept and things sure have changed, sounds like for the worse.
Anonymous on 07/22/2008:
JohnInSoCal is absolutely right. The runaround was the frustration and must have been all newbies since they all told me that my phone was under warranty with them and they did manufacture the phone. I called the number I was given which would have been the same number I would have been told to give my customer had I sold the phone to them. All they had to do was tell me that I had the wrong number and yes they could have referred me to the manufacturer but they kept insisting they were the manufacturer. An AT&T rep came into my store recently (separate from this incident) and he was extremely nice and told me that it was handled inappropriately and to call the billing department to get a credit on my phone bill for while I was out of a phone. This helped a little but was really too little too late.
CrazyRedHead on 07/23/2008:
What kind of phone/equipment do you have?
Anonymous on 07/24/2008:
RedHead, it is a Motorola razor v3. Just out of curiosity, why do you ask?
Anonymous on 07/25/2008:
Hurricane, I've heard horror stories about Motorola phones. I've been getting LG's and I have had good luck so far, but I've run across those who have said that they think the LG phones are bad. It is really like a crap shoot. I have heard that SonyEricsson has good phones too. If you are still stuck with AT&T I think they offer those phones.
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Cell Phone Policies
Posted by
CUSTOMER SERVICE, WASHINGTON -- I purchased two new Cell Phones in October. My wife told me to check mine out to see how it worked before she would even open the package of her new phone. After a few days, I learned to dislike the way the phone reacted to the touch commands, as sometimes it took anywhere from 4 to 8 touches to get it to work. My wife said she would keep her old phone, as she could not use a phone that was as defective as that. The box for her phone has never been opened. I finally decided that it was the "cheap" phone and not me that was the problem, so I called and explained to them what the problem was. I was told that they would not accept any returns, as the return time had expired, even though one of them had never been unwrapped.
I decided maybe I could find another brand, and just toss the one(s) that I had and start over. I was told that I could, if I was willing to pay off the contract to the amount of nearly $400, and then start another 2 year contract! I mentioned the fact that I had been doing business with them for a number of years, and that providing me with a product that you could not even "get a handle on" for a few weeks, and then telling me "too bad", but that's our policy, would cause me to never renew a contract with them, or use their services again when this contract was up. They didn't seem to care.
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Poor Customer Service, Dropped Coverage of Our Area
Posted by
FRANKLIN, TEXAS -- After 15 years as an AT&T customer they've dropped service in our area. However, they will not let us out of our contract. They have let other people in the area out but apparently you have to reach the "right" person. After five hours on the phone getting the run around and being told several different stories, I would not stay with AT&T if the situation was resolved. Their customer service is terrible and very rude. One person I talked to actually told me my sim card was not working and I just needed to go get a new one. This was after I had already explained that we were having problems with all four phones on our plan and our local store told me all towers in our area had been dropped. Another basically insinuated I was lying because our phones had been used. We traveled out of town where the coverage was fine. Half the time I tried to tell them something they were trying to talk over me. I have never experienced such bad customer service. Another representative actually likened AT&Ts ngotiations with cell phone towers to a hockey game. No wonder they couldn't reach an agreement. When I researched AT&T does rank at the bottom of cell phone carriers in several areas.
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ok4now on 01/02/2013:
The problem with AT&T is their service is really great or absolutely horrible depending on your location. You found this out the hard way and are now locked into a contract. Complaining to customer service is futile, they read off of their cheat sheets. Management couldn't care less. As bad as this sounds you might want to consider paying the early termination fee just to get rid of these toads and protect your credit rating.
I had a similar problem with T-Mobile. No matter how much I complained they were quick to remind me about my contract. Having only two months to go I rode it out and dumped them.
I'm now with Cricket, $50 bucks a month for everything and NO contract. Yes they have issues where you are throttled back with heavy internet usage. This is not important to me. The phone and text is reliable with no drop calls. Call quality is excellent with the HTC phone. If I have a problem I can walk with no contract issues. Something to consider.
At Your Service on 01/02/2013:
I believe AT&T is using the same GSM towers as those that other carriers use, including that of T-Mobile. If service was not supported in your area any longer, it suggests that said towers weren't being maintained.
If you're in Franklin, just beyond the Pioneer motel and Horseshoe cafe there's a fairly nice new motel, pretty decent occupancy; along with the Best Western a little south. You might want to stop by each one and just ask the front desks if anyone's been complaining about coverage in that area. Mainly with the two carriers I've mentioned. They'll either be aware of the issues or they won't, which will give you an indication as to whether we're talking about (a) phone(s) issue, a dead spot within your town or general coverage going out.
Let us know what you find out. Best of luck.
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Don't Sign Up With AT&T
Posted by
FAYETTEVILLE, NORTH CAROLINA -- Please do not go with AT&T. I was advised my first bill would be $86.00 by the customer service representative when I signed up with AT&T.
My first bill was $262.00 and not one person at customer service could tell me why. Now, I cancelled the service with them, my phone was cut off 10/30/2012 and they billed me for November and December. I had 1 line and 450 minutes a month with 3GB data plan paying $120.00 a month if you can get with a different cellphone carrier please do. I DO NOT RECOMMEND AT&T TO ANYONE.
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madconsumer on 12/06/2012:
I have been with AT&T for decades, never any issues with my billing. in the last 4 states I lived in, I used AT&T. best service of all!!
At Your Service on 12/06/2012:
Several things come to mind within your review:
To begin with, I can tell you several people thing they are signing up for a certain usage plan when they agree to $49.99 or $59.99, etc... Unless everything provided for is UNLIMITED, you are only signing up for a plan that will stay within that price PROVIDED YOU STAY WITHIN YOUR USAGE REQUIREMENTS.
The frustration you MAY be incurring is going off with you new smartphone and going into overages. This is extremely costly as you pay a premium after the fact.
Ask for a copy of both your contract and monthly statements. If you're not able to understand the documentation, get help from a family member or friend. Ultimately, it's important you know what you had signed up for and what you are being billed for. My guess would be that you received a promotional discount on a phone when signing the agreement. This is something they will generally charge you for, in the form of early termination fees, by leaving the contract so early.
In all earnest, if what you review in the contract and usage statements clearly show the charges are incurred, DON'T IGNORE THEM. THEY DON'T GO AWAY. Companies are legally allowed to charge late fees and collection charges to such amounts. NO ONE GOES THROUGH LIFE WITHOUT REQUIRING INFORMATION FROM THEIR CREDIT REPORTS and if those reports show a large negative, you're going to have to deal with it.
Credit reports are pulled for a variety of reasons, not the least is to apply for a line of credit. This happens, too, when purchasing a car, home or applying to rent an apartment. In fact, more often than not, your credit report will be pulled when applying for a job. The point is, if the debt is legitimate, you really do want to deal with it now and not down the road as it will generally grow exponentially. I've seen debts under $100 grow to a level as to potentially costing someone their home -- it is that serious.
Get it handled and then let us know the outcome. Thanks for the posting.
trmn8r on 12/06/2012:
AT&T is right behind Verizon as the second largest wireless provider, with about 106 million customers. While your experience was a bad one, it doesn't seem possible that it is typical.
ok4now on 12/07/2012:
I'm a former Verizon, AT&T and T-Mobile customer. I played the game and got fed up with the high monthly bills, overages and iron clad contract locking you in.
I'm now with Cricket for $50 bucks a month with unlimited voice, text, internet and NO contract. Yes the reviews are bad and it's not perfect. They throttle you back with heavy internet usage but that's not important to me. I got the HTC Smart Phone and have no complaints with the service. Do the math and the cost savings are huge. If I'm not happy I can walk owing them nothing. Something to consider.
CrazyRedHead on 12/07/2012:
Your first bill is always the highest.
omlos on 03/10/2013:
I have just had a similar experience. I asked about my first bill and went through it a couple of times with the sales person. When I got my bill, it was very different with add ons. I addressed this with a few reps, who when I appraised them of this, simply started saying the same sentences over and over. Not conversing, just rehearsing what they have been told to say in certain situations. I have never walked away from a store that I have a contract with, when I have no copy of my agreement. Was told I could look up their contractual agreement online. Am I the only one who sees a con here? The method in use is transparent and I am counting the days until I can change. While problematic, I had been with my previous carrier since the early ninety's. Their service being insufficient in the area I moved to. I have to say, with the previous carrier I had never been subjected to any element of the rudeness I have found with AT and T. I suppose it is to be expected, as surely they are dealing with unhappy customers all day. I feel sorry for them, but to understand is not to condone. Naughty naughty, AT and T. I
Disgusted on 03/26/2013:
I spend $2400-2600/year with ATT on 4 phones
I spend 45 minutes a month wasting my time going over each and every bill for OVERCHARGES !!! Do NOT go with this company! It is a surprise bill every month. Go prepaid with No contract
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AT&T Is the Worse Ever!!!
Posted by
WINCHESTER, CALIFORNIA -- I changed my cell phone service after 12 years of having T-Mobil because I wanted to have an I-phone but I have regret it from the first day!!!!!!
I can't be more disappointed with AT&T service because I have dropped calls 95% of the time, people can't hear me 98% of the time, I have changed my cell phone, I have changed all of our SIM cards, bought a product that was supposed to fix the problem... but I am stuck with their horrendous product. I am counting down the seconds to get rid of this product!!!!
If you are thinking about getting AT&T service please don't, I don't wish this on anyone!!!
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No Longer Any Service
Posted by
MELBOURNE BEACH, FLORIDA -- Zip code - 32951 - used to have great service but a few months ago there stopped being any access for myself and anyone in town. No new blockages, no storm damage, nothing! No answers from AT&T but still have to pay for service we're not getting any longer or pay penalty to get out of contract. How in the world is this fair? AT&T gives no answers or explanation. I feel victimized, robbed and held hostage by AT&T.
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jc on 11/02/2012:
AT and T may be breaking their TOS if they say they have coverage in your area and do not. Ask to speak to their executive complaint department...if that doesn't work, go to a local news station and ask to have your story aired (get some friends/neighbors experiencing the same thing to go with you). Good luck!
Adam M on 11/15/2012:
AMEN! Its aweful on all networks. Don't know why, but not a soul can hear you if they call you.
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AT&T Customer Service
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MACON, GEORGIA -- I up graded my cell phone on a military base exchange and this was a private seller and not a AT&T owned. Left to go to another location and my phone quit working. Stopped at an AT&T store for service and was refused service since I purchased the phone at another store. The phone was new and under 30 day warranty. AT&T would not help me anyway. I was told I had to take it back the same store that I purchased it from. Now I was in another town when the phone stopped working and was some distance from the base exchange. AT&T was not helpful in helping me with my problem.
I was advised that if I had purchased at an AT&T store anywhere I would have been given a new replacement phone. AT&T told me if I purchase a phone from any store other than AT&T store it would have to be returned to the store purchased from. AT&T does not care about you the customer. Be aware when you purchase from any store other than AT&T. I was told after 31 days I could take it to one of their stores (AT&T) and they would honor the warranty. I have my home phone and high speed internet (DSL) with them and when my contract is up I will discontinue my service with this company.
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trmn8r on 07/03/2012:
It sounds like a return policy is in effect the first month, and after that the warranty kicks in, which AT&T can honor. You say that AT&T doesn't care about you, the customer, but you bought the phone from someone else. Seems like that makes you that other entity's customer. I'm not a cell phone owner, but that is my take. This doesn't rise to the level of throwing them over the side in my opinion, but that is your privilege.
BigAl on 07/03/2012:
I think T-8 is right. It is like buying a Ford and wanting Chevrolet to exchange it for one of theirs.
leet60 on 07/04/2012:
There is a major difference in a corporate owned store location and an "autorized reseller/retailer". The corporate location inventory is part of corporate assets. A reseller/authorized retailer has assets owned by the owner of that location. Corporate should not have a responsibility to take back in to their inventory and replace equipment they did not previously own.
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Ivan Pongracic on Regulation and Interventionism
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