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Repair Service
Ripped Off Again
Posted by
In December of 2009 I owned a pick up truck. It had a leaky exhaust so I brought it to Goodyear Auto Service Center on Route 23 in Butler, NJ.
Here is the story as told to the Better Business Bureau:
Consumer's Original Complaint :
I paid over $500 to have an exhaust problem fixed. The fix lasted only as long as it took to drive home. A bolt fell out and they refuse to fix the problem. I have since taken the vehicle off the road because that it doesn't run.
Desired Settlement: Refund of labor or fix what they broke at no additional charge.
Here is the response from the manager at Goodyear:
Customer complained of an exhaust noise from under car. There was a loud noise under car and an obvious hole in exhaust that needed to be replaced. After we replaced exhaust, we heard another noise coming from front of car. There was a crack in the manifold that was making a noise that couldn't be heard over the other exhaust noise. We don't do that kind of work in our shop and we explained that to the customer. He didn't want to hear it. He believes that we should pay for a repair that he absolutely needed and was shown. Unfortunately he had 2 problems. We fixed one but are unable to repair second. We are an honest shop and our customers come to us because we are fair an honest. This customer feels we should pay for his exhaust that had a hole in it, how is that fair. I'm sorry but that is stealing as far as I'm concerned and it's wrong. Unfortunately sometimes other things go wrong when you fix one item, our job is to let you know if we see something else, which we did. The customer just didn't want to spend anymore money. We did not break the customers vehicle, it came in that way. We fixed the obvious but unfortunately he had another issue. We explained what it was and recommended an exhaust specialty shop or dealer that could fix the other problem, but he just wanted a refund for the exhaust with the hole in it. That's not right. I would never ask for something for free if it was actually broken. If I replaced something that wasn't broken than I would agree. But in this case, a part was broken, we fixed it. We double checked and found something else that we couldn't fix. We were fair, honest and up front, how are we at fault. We are always willing to help and explain to customers. I don't know what more I can say.
My response to the manager:
They said the job was done and they promptly took my money. (They never said anything about another problem until I brought it back to them a week later.) The exhaust sounded good, just like normal. But by the time I got home it was louder. If they finished the job and it seemed good, then steadily got louder over the next couple days, it seems to me that there was a problem that wasn't there before. After I brought the vehicle back to complain, they were quick to lay blame on a cracked manifold even before they looked at it. I left the building but before leaving the parking lot, I decided to go back in argue their quick response. After the manager looked at it, he said that there was a crack in the manifold or a bolt was broken or missing and said they could do nothing about it. On the way home, I stopped by another mechanic and had them look at it. They noted that a bolt had either fallen out or was over tightened and broke off and he couldn't see any crack in the manifold. If Goodyear would have replaced the $4.00 bolt that they forgot to tighten or over tightened, I would have been happy. Instead they chose to lie and cover their mistakes and deny responsibility. At this point my vehicle is no longer registered or insured as it is not safe and will not pass inspection. It sits in my driveway awaiting my decision to sell it, send it to the junkyard or contact a lawyer. I don't expect Goodyear to refund me for the parts, but a refund on the labor charges would settle this complaint. Goodyear calls me a thief by trying to steal from them. I am not a thief. I am an honest, law abiding person who is tired of being ripped off on goods and services. They should own up to their responsibility and make good on their promise of good service.. I realize that their decision will probably stand which is why I have developed a web site devoted to big companies like Goodyear and others who take money that people work very hard for and provide inferior services. At least I will get satisfaction from getting the word out to watch out for these companies.
The outcome:
Absolutely nothing was done by Goodyear. They made no attempt to solve the problem. They didn't even offer a compromise. The better Business Bureau closed the case in February of 2010 as unresolved. The truck was due for inspection and would not pass in the condition it was in. I took it off the road, cancelled the insurance and turned in the license plates. I started using a car that was given to me by my elderly mother who had recently given up driving. The truck sat in the driveway for nearly a year until I finally decided to clean it up and sell it. It was bought by the first guy that came to look at it. The new owner had what turned out to be a broken bolt removed and a new one put in and as of mid 2011, it is still on the road.
Since my encounter with Goodyear in Butler, there have been other customers that filed complaints with the BBB. I sincerely believe that this is not the practice of all Goodyear service centers and I don't want to say that they are all bad, but I certainly will never go to another one just because of the way one manager treated me.
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Why can't they just admit when they made a mistake?
Posted by
BOTHELL, WASHINGTON -- A few years ago I took my car into the Goodyear service station in the Canyon Park area of Bothell, WA. I had made an appt. to have a full tune-up done, and in addition, replace all 4 tires. I dropped it off and walked home (about a mile) because they said the job would take them several hours due to it being a busy day. About 1/2 an hour after I got home, the front desk person called me and she said that the tires my car needed weren't in stock. I felt like they should have had them there since I'd made an appointment and all, but what can you do? So I asked her how long it would take to get the tires in. She said 3 to 4 days.
Of course, I would rather not wait so I asked her if there was anything else we could do...maybe have them transferred today from another nearby Goodyear. She said they couldn't do that, but that they did have some tires in stock that were of a lower speed rating. Now let me say that I don't know a heck of a lot about cars, but this seemed fishy to me. I asked her, "Is that safe? Can that be done without harming the car?" She said "Yep. It's no big deal to downgrade the tires. In fact, it will be cheaper for you."
So I agreed. Big mistake. I got my car from them later that day and as soon as I drove out of the parking lot I noticed my car was pulling to the left really hard. I immediately turned around, drove back in and explained that the car was pulling to the left. I asked her if they had aligned the car after putting the tires on and she said yes. Just to be sure she had the mechanics check the alignment. They could find nothing wrong. I then explained to her that the car was not pulling before I brought it in and now it was, therefore logic says it must be something Goodyear had done. She said, and I quote, "We didn't cause this problem. There is clearly some other mechanical problem with your car and we can't fix it. You need to take it to another garage." I should note that when this happened, my car was about 3 1/2 years old and had *never* had any mechanical problems (at 6 1/2 years now, I still have never had a problem except this one).
I was pretty angry but you can't MAKE someone work on your vehicle. So I took it to another garage, one that specializes in Subarus. I explained the situation to them and they said they'd have a look. As soon as the mechanic had it up on the lift, he came out and said, "This car has the wrong kind of tires on it. It requires a higher rated tire. You can't go down in ratings. You have to get the correct tires put on it and until you do, I would not drive it on the freeway. It's unsafe at high speeds." And of course, they charged me $70 for their time.
I took it back to Goodyear with the paperwork explaining the problem from the other mechanic. The front desk woman got flustered and first told me that the other garage was wrong. Lower rated tires were fine and I should just go away. Then she said, "How do we even know it's actually pulling? I only have your word for this." I handed her the keys and said "Drive it yourself." She refused but she did get a mechanic from their shop to come out with me. Now this is the fun part...we get out on the road and he says "Yeah this thing is really pulling...so what's the deal here? What's the situation?" Apparently she hadn't explained the scenario to him. All she had told him was to ride with us and verify if the car was pulling. So I told him about the lower tire ratings and he IMMEDIATELY interrupted me and said "Oh no! You can't do that. You can't put a lower rated tire on this car. I can't believe she told you that. She really should know better." Her own mechanic busted her!
We got back and I finally got Goodyear to agree to replace the tires with the correct ones. I had to pay the fee to upgrade of course which is fine; the correct ones were more expensive tires after all. However, I felt that Goodyear should take $70 off the price given that I had to pay another garage $70 to get them to admit their mistake. They refused. I was told "You went to that other garage by your own choice. We didn't tell you to go someplace else." But the thing is...they did tell me to go to another garage! When I asked to speak to their manager I was told they didn't currently have a manager and that he had been fired the week before. No wonder the place was in a shambles.
I tried to write corporate to correct the problem. I explained it and laid it all out to them as I did here. I even attached copies of my receipts from both Goodyear visits and my visit to the other garage (with the part that explained the mistake by Goodyear). The response? About what you'd expect: A letter thanking me for being a good customer a few coupons for $10 off an oil change. Like I'm ever going back to Goodyear to use those coupons!
I think what bothers me the most is even in the end, that front desk person wouldn't admit her mistake. She wanted me to drive off in a car that was unsafe to drive, all because she refused to admit she'd been wrong. I also wish corporate had been willing to make some real effort to make up for the problem, but oh well. Goodyear has pretty much lost a customer for life as far as I'm concerned. They may overall be a good company, but it only takes one negative experience like this to put a bad taste in your mouth for dealing with them.
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Anonymous on 11/29/2006:
Good thing you found this website to complain a few years after the incident.
PLM1973 on 11/29/2006:
Thanks, pirate, for that helpful insight. In the future, I won't tell anyone about my bad experiences at a business, that way they too can learn on their own. Way to be helpful.
Anonymous on 11/29/2006:
I guess you mistook my sincerity. You're welcome.
David on 11/30/2006:
All tire speed ratings are fine for normal driving. "R" rated tires are the typically available low speed rated tire and they are rated for a 106 MPH maximum speed. Even if you go with a "P" rated tire, one grade up from a temporary spare, it is rated for 93 MPH. Unless you drive at excessive speeds, this should not be a problem for you. The only tire problems that should cause the car to pull one way or the other is if the tire pressures are not correct, the tire sizes are not matched, or a tire is defective.
I agree that this problem was not handled well by Goodyear Service. They should have at least performed some preliminary diagnostics such as rotating the tires to see if the symptoms changed.
Ponie on 11/30/2006:
Pirate, PLM seems to let them pile up for a few years before mentioning them. Check out two other complaints he's been hanging on to for quite a while. Maybe recently retired, too much time on his hands, and this is his new hobby?
Slimjim on 11/30/2006:
After reading this, I would have said pretty much what David did. To have a pull has to be an improper inflated front tire or one has a defect. Even if they were the wrong size than designed for the car, their consistent sizing wouldn't give reason to favor and pull. The speed rating has nothing to do with it and although in the end, the first set of tires were the culprit, that second dealer's opinion reasoning sounds more wrong {sic} than anything the lady at the counter at Goodyear said.
PLM1973 on 11/30/2006:
Well as I said, I don't know a lot about cars or tires. The tires on my car are of the "V" rating. The ones they replaced them with, if I remember correctly were "P" rated. That's a pretty substantial change. I do tend to trust what the 2nd mechanic had to say. My car is a Subaru and they're a "Subaru only" garage. That's all they work on and, in the area where I live, they have an extremely good reputation for doing excellent work (admittedly at a higher price than most other garages charge).
PLM1973 on 11/30/2006:
Ponie, reading comprehension is your friend. I posted 2 complaints and 1 compliment (the latter for a company that treated me very well), not 3 complaints. As for when the events occurred, I don't see how that's relevant. Just because something happened a year ago or two years ago instead of last week, that doesn't mean it should be forgotten. Plus, I just found this website about two weeks ago and I think it's a great forum for warning people about which companies treat their customers poorly. It is, after all, called "my3cents".
Anonymous on 11/30/2006:
PLM, good job. Good job posting this and good job spotting the poeple on here that try to discredit others. I also had a horrible experience with a local Goodyear store on Dixie Highway in Louisville a few years back. I went in for a routine brake job. Immediately after lifting my car off the ground, the mechanic called me into the bay and showed me all of the things "wrong" with my front end. He used the normal amount of play in some areas as a scare tactic, telling me I need over $800 worth of work or I wouldn't be safe. I refused and drove the car 3 more years with no problems. I will never go to Goodyear again.
Anonymous on 11/30/2006:
I was charged a "service fee" for "rags and supplies" at Goodyear once when I got a flat repaired, tires rotated and an oil change. I believe the fee was close to TEN BUCKS! I was outraged!? Ten bucks worth of rags? "Well, that's just a standard charge, which is a percentage of your bill - all of the garages do that." I've only bought tires at SAM's club ever since. They come with FREE lifetime puncture repair and tire balance/rotation. As to the "pulling" on the poster's complaint - I'd have to wager that the front end had different tire sizes installed, one larger than the other. That would make the car seemingly pull to one side, while not showing any abnormality in the front-end alignment.
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Research Goodyear Viva tires before you buy!
Posted by
I bought a set of Goodyear Viva tires. I have 50,000 miles on them, but my steering wheel started vibrating so I stopped at the local Goodyear store to have them check everything out. They told me that the right front tire was "separating". However, even though they make them for Walmart, they don't sell them. He said that they haven't sold them for 16-17 years!
Goodyear would not stand behind their product. They said that I had to go back to Walmart. So I did. While I waited.....for 1 1/2 hours. I reviewed my options and did some online searching. Seems that I'm not the only one who has this problem! Goodyear and Walmart both know of the safety issue, but continue to manufacture them and sell them!
I then found out that all Walmart was going to do was discount the price on another Goodyear Viva tire. I decided not to pay for defective tires that would have to be replaced in a year or so, and deal with the lousy service as well. I walked out. Hope you all do too! Safe driving to you!
Update: It's actually been 2 1/2 years, not 1 1/2. But in answer to the question posed in the comments, yes, I guess I did drive an average of 1600 miles a month! Wow! But the reason that I say I would be back in a year to go through this whole thing again is from other peoples reviews....I do have 3 other tires that the service man from Goodyear said were going to do the same thing. The warranty with these tires is 65,000 miles.
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bcd on 09/26/2011:
Warranties are prorated throughout the tire industry so a discount is typical.
"I decided not to pay for defective tires that would have to be replaced in a year or so"
Do you drive 50,000 miles a year?
raven2010 on 09/26/2011:
What was the warranty on the tires? How many miles or years were covered?
GenuineNerd on 09/26/2011:
The Viva 2 (and the pricier Viva Authority) are both warranted for 65,000 miles by Walmart. I had Viva 2's on my 2004 Cavalier, and noticed the road noise increasing as the miles wore on. At 60,000 miles I replaced them with Bridgestone Weatherforce tires from Sears. The 2007 Cobalt I'm now driving came with almost-new Viva Authority tires from the previous owner...the Viva Authority is Walmart's top-of-the-line tire...I think it's similar to Goodyear's Assurance line. So far, so good with the Viva Authority's...only time will tell if they get worse with the miles.
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Do Not Buy Tires From Goodyear
Posted by
I purchased 4 new tires from Goodyear on Charlotte Pike in Nashville, TN. About a month and a half ago, I was leaving for work and noticed my tire was a little flat. I stopped and put some air in it, but by time I got to work, it was just as low as the first time. I called Goodyear in Brentwood, where I work, and they said someone would come out and put air in it so I could drive to their store and have it looked at. The valve stem was broken and leaking, so they charged me $23 to fix it. Here we are a month and a half later and I managed to get a screw in one of my other tires just a couple days ago, took it to the Goodyear in Belle Meade, another $23 to repair.
Monday afternoon, I'm driving down the road and a driver in another car pulls up and says "You know you have a flat tire, right?" So, I went to Goodyear in Brentwood again and asked if there was any kind of warranty because paying $23 for a third time would practically be the cost of a new tire by now. The guy never really answered me, just said they'd look at it. An hour and a half later, with NO other customers in the store, they finally called me back up to the counter and said "$23.37 please". What the hell... are you serious? So $69.54 later and 3 tires have been repaired. They told me that my rim was bent, but I have not hit anything with that tire. The valve stem was leaking again and for the second time, on a different tire, I had to pay to replace something that isn't exactly my fault.
A nail or screw would be different, but I have no control over the valve stem. When walking out of the store after being ripped off for a 3rd time, the man at the counter had the gall to say "Come back and see us." I looked at him and said "I'll be going to Sams Club next time. Since I'm a member, it'll be $5 or $6 or even possibly free." As he was trying to argue with me, I walked out the door. Anymore of his verbal spew would have been enough to send me over the edge. Too bad the location on Charlotte Pike closed down. Looks like I'll be taking all my business elsewhere. The employees at the Brentwood Goodyear / Gemini Tire are rude and the company they work for are money grubbers.
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saj80 on 07/20/2009:
First, Goodyear sold you the tire only; the installation shop installed the valve stems, so not sure why you're upset with Goodyear on this issue. Second, unless you purchased the road hazard coverage with your tires, if it was available, then I'm not sure why you expect the shop to repair the tire with the screw in it for free.
skelly39 on 07/20/2009:
Wait a sec. You got a screw in your tire. Not their fault. And if it was defective the first time, why did you pay for it? Why didn't you ask them then about replacing the defective tire?
BokiBean on 07/20/2009:
"Come back and see us" is rude?
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Store Manager Charges $90 an Hour for Inexperience Auto Techs Work Instead of Real Mechanics.
Posted by
KAILUA KONA, HAWAII -- Goodyear Tire in Kailua Kona HI is a ripoff. I take my wife's car to them for a $60.00 dollar diagnostic check cause her car wouldn't start sometimes. Store manager says I need need a new catalyst converter, after $700.00 dollars, wrong part, car still doesn't start. Manager says I need need new battery cables and vacuum hoses, $60.00 dollars later, car still doesn't start. Manager says I need another diagnostic check, another $60.00, then manager says I need a new starter. Starter $150.00, car starts, yeah, oh oh, car dies down the road. Take back to Goodyear. After 1 month at Goodyear shop, manager says car is ready. My wife picks up car on the way back to work, motor protector cover underneath engine rips off underbelly and flies under the tires and into oncoming traffic. Notified manager, she sent out 2 auto techs (kids) who ended up watching me fix it with zip ties. My wife finally gets on road to work, the car overheats. I open the hood and notice a hole in the radiator.
Don't go to Goodyear Tire Kailua Kona HI.
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Tires & Service Expertise
Posted by
OKATIE, SOUTH CAROLINA -- Tires did not last long. My main complaint is that said I needed to change my transmission oil. I started having transmission problems a couple of weeks later. After consulting with a transmission repair shop and numerous websites and mechanics, and even the new manager of the Goodyear center, they all said the fluid should not have been change. I had to have transmission rebuilt(in my Honda Accord). I asked Goodyear what training guidelines they give their mechanics. They wouldn't tell me. After much research my conclusion is that there is not much training by Goodyear. I think that the managers of car services like Goodyear, Firestone, Jiffy Lube, etc are good for oil changes, tires if you like their brand, & wiper blade replacements. Nothing else. The managers & mechanics must get paid based on the total number services they do. I think local repair shops owned by local people want to be in business for many years and they know their reputation must stay good for them to stay on business. The local Goodyear service center had 2 managers while I was trying to get them address my issue. The only response was "if I had been changing your transmission fluid, I would have
had questions".
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nikalseyn on 05/09/2013:
You are correct about only having them sell you tires, replacing windshields, and perhaps changing your oil. As for your tranny problems, you are non-specific as to the type of problems experienced after they changed the fluid. Offhand, I might suspect they put the wrong fluid in---your owner's manual is rather specific as to type and anything else might well cause you problems. In any event, now you know not to go to These places for anything out of the ordinary.
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Fortera Tires
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LAKE ZURICH, ILLINOIS -- I changed my tire purchase from Bridgestone tires to Goodyear Fortera tires. Immediately experienced road noise which sounded like a defective front wheel bearing. I'm not sure how loud the noise is as I have a hearing problem, so I questioned the dealer that sold me the tires and they told me that they were not aware of any noise problem.
Went to my BMW mechanic that has excellent hearing and after test driving my car told me the noise was coming from the Goodyear tires. Had them rotated but no relief.
I would NOT recommend any Goodyear product to any one.
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fast327 on 04/27/2013:
I have a set of michelin tires that do the very same thing on certain highways. It may be the grooves that are put on new roads now and make a roaring sound. This set of tires I now have are filled with nitrogen instead of just plain air. I don't know if that is your case, or even it that would contribute to the noise.
trmn8r on 04/27/2013:
Looking at Tirerack.com's data, I didn't see evidence that this tire was reported as particularly noisy. The ratings for the SL version were excellent, for the HL good.
ok4now on 04/27/2013:
If you immediately experienced road noise from the Goodyear tire this has to be the problem. IMO Bridgestone is a better tire that produces less road noise.
FYI: Filling your tires with nitrogen instead of just plain air has little if any benefit. The plain air that we breathe is 80% nitrogen. Do your tires really care about the extra 20% ? Does this really make a difference? I seriously doubt it.
mdogg on 08/04/2013:
I have a 2011 Jeep Grand Cherokee that came with Fortera tires . The suv has 35000 miles and the tires produce a lot of road noise. They still have a few miles left to go but when it is time to replace them I will not buy this tire.
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Do Not Go To "Good Year"
Posted by
NORTH CAROLINA -- Look out for Good Year. I know a lot about cars and actually worked on them so I really feel the pain. I took my GF to Good Year to replace the two front tires and patch the spare tire. They told us that it would take approximately an hour. We left the car in their care and went shopping to a nearby store. BIG MISTAKE!!!!! While we walked away from the shop she received a phone call about an hour later telling her that her alignment was off and that the tire that needed to be patched actually needed to be replaced because according to them the nail hit the wall of the tire. It's true, if the nail hits the wall of the tire it cannot be replace but I never saw the tire. My GF doesn't know anything about cars so she couldn't tell me if the nail hit the wall of the tire or not, but be careful if you take a tire to be patched. After I learned that she approved it I knew they had us, I just couldn't prove it. To make the long story short, the total was approximately $460.00 for 3 tires and alignment. Did my GF really need the alignment????? will never know. Did my GF need a new tire instead of a patch????? will never know.
The best advise is to go around the shop and stand there while they work on your car and act like you know what you're looking at. My dad does it all the time, he even walks (not at Good Year though) in the shop and checks his brakes.
I was reading about the credit card stories from Good Year. I you haven't read them please do so. I'm sure that other auto shops work the same way.
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leet60 on 10/05/2010:
I had a similar run in with Goodyear a few years back. I dropped the car off and asked for a tire rotation. I specifically checked a box on the service form that they were NOT to perform any additional service without my authorization.
The facility had my mobile number and home number on the service order. When I went to pick up my vehicle the manager presented me with a bill for $450 and change. They had made the decision to do a complete brake job including turning one of the rotors.
When presented with the bill I happily presented the service order and indicated the fact they were not authorized to do additional service. I asked why I was not contacted - the best he could come up with was - we must have been too busy.
I counted out $29.99 for the tire rotation and told him I would not pay the rest. He balked and said he would keep the car until I paid it - I told him just go back and undo the brake job - finally he gave in and I got the additional work for no charge.
rockfishing on 10/06/2010:
Since you can't say for sure that the car did not need an alignment or that the tire couldn't be repaired, I don't see the reason for this complaint. It would be nice to have some facts to support your reason to avoid Goodyear.
fast327 on 10/06/2010:
People are generally not allowed in service bays because of insurance reasons and because of interruption of work areas. It is a good idea not to leave the premises until the work is done.
Slimjim on 10/06/2010:
I have to agree with rockfishing. You acknowledge you aren't convinced it did need a replacement spare or alignment, but you don't know. One way to tell for sure, at least on the tire, was to ask to see the spare they replaced and its unrepairable damage when you all returned to pick the car up. It had to be around somewhere.
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Unexpected repair, again
Posted by
SANTA CLARA -- I receive a $25 coupon from Goodyear for any service $50 or more. So I took my car to Goodyear at the Valley Fair shopping mall in Santa Clara, CA. Full synthetic oil change is $54.95 minus $25 coupon. $30 is a good deal for a full synthetic oil change (Valvoline brand). Two hours later they called me and said you have a nail in your front right tire. Guess what the cost to repair is??? Yes $25. I could have said "no do not repair" but it's Saturday and I have no time. Plus I have to go to Fresno on Sunday and don't want to drive with a nail in the tire. I'm not saying that Goodyear did it. It's just a strange coincidence that I have a $25 coupon and unfortunately I also have a nail that will cost me $25 to repair. Same thing happened to me when I took my car to Big O Tires on El Camino Real in Santa Clara, CA. They said it's not repairable. Cost? Nearly $150 for a VR rated tire. I told them to not repair. I took it to another shop. They removed the nail and it was free. The nail didn't pucture the tire but went sideway. Good job Big O tires.
This will be the first and last oil change at the Goodyear store.
So here are my advices:
1 - take a napkin, pull the oil stick and clean it with the napkin. Save the napkin and do the same after the oil change then compare the color of the oil. Before it should be dark near black, after the oil change it should be brown.
2 - check your tires for any damages
3 - check the oil pan to make sure that no oil is leaking
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Another woman taken for a ride
Posted by
ACWORTH, GEORGIA -- Goodyear, Bells Ferry and Hwy92. This actually happened in '08 but I felt so dumb I was to embarrasssed to do anything about it. My Mother referred me to them and they are really nice while they are sticking it to you. My car is old 98 Pontiac over 200,000 miles I expected to pay for major tune up, timing belt, sensors replaced and here is the problem they replaced the sensors but fail to stop the oil leak and therefore right after the warranty expired I took it to America's Best Transmission, on Bells Ferry Russ & David are not in the business of taking women for a ride they are honest, hardworking mechanic. They located the problem and I had to pay to another $600 to have it fixed but guess what it's still fixed. I am ashamed because I probably should have sent my information to the BBB but you would think the company is great. It's always crowded but not. I paid for a radiator and they gave me a leaking refurbished. They charged for platinum brakes when I just need regular brakes. I pray they get what's coming. I thought about writing on my car how they did me but I decided God does really well in the vengeance department. Yes it depleted my savings and my car didn't work but I found America's Best and they have not taken me for a ride nor my daughter. My Mother was so hurt by what Goodyear Bells Ferry & 92 did but I told her not to worry but I will let the world know how they treat woman or maybe African American Women. So Please be aware of the smiling faces and the knife in the back from the good ol boys of Goodyear at Bells Ferry & 92.
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Ronnie on 08/10/2011:
I took my 2008 Chevy Impala to Goodyear on Losee in North Las Vegas for a $20 tune up with brakes that were working just find. As a matter of fact, the Chevy dealership where I normally go had just flushed my brake system a few weeks prior. Ironically, as I drove my vehicle away from Goodyear I noticed that my brakes seemed to have air in them because when I stepped on the brake pedal the pedal stopped but paused and continued to the floor. So, I turned around and told Goodyear the issue. Then we noticed a leak underneath the left front tire and when they lifted my car brake fluid was leaking really bad! So, I told them--if this was leaking prior to the oil change you all would have told me. The service manager agreed. He gave me several excuses why I now had a leak in my brake line. He then said, "Ma'am I am not going to admit to this because we did not cause this and we are not responsible." I immediately took my care to Chevy who is now fixing the problem that is covered under my extended warranty. Chevy could neither confirm nor deny that Goodyear caused this problem. How ironic is this???????? What a coincidence!!!
Susan B on 07/14/2012:
I know this happened back in 2008, but I have a few questions. Did they actually fix the oil leak, and then it went bad after the warranty expired, or did it start leaking during the warranty period?
It sounds like your family were regular customers and the shop employees are nice, so did you ask them to honor their warranty? If the warranty recently expired, a lot of of shops will go ahead an honor the warranty or give a big discount on the repair, especially if you are a good customer.
I'm a female with a high mileage car, and am about to have this Goodyear work on my car, so thanks for the review. I feel good about using this shop because they are under new ownership, but I'll be sure to quiz them hard on their warranty, before they start the repairs. I'll also see if they can give me a written estimate, and if they keep records of my repair, in case I loose my receipt. I'll write back if there are any problems...
Susan B on 08/21/2012:
Follow-up from 7/14/2012
Well they did the work on my car. Their estimate matched the final bill, and there were no problems. The guys behind the counter were friendly, and they clearly explained my 1 year repair warranty. They do keep records of the repair. They also accepted a Sliding Scale coupon that I found on their website, which saved $50 off the total bill. So far, so good.
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Czech Republic
Petr Josek/Reuters
News about Czech Republic, including commentary and archival articles published in The New York Times.
Chronology of Coverage
Nov. 18, 2014
Prague Journal; protesters stage series of angry demonstrations against Czech Republic Pres Milos Zeman in Prague during 25th anniversary of Velvet Revolution; Zeman had upset residents by praising Russian and Chinese leaders and by waxing nostalgic about Communist days. MORE
Oct. 13, 2014
Orphee wins Czech Republic's storied steeplechase race Velka Pardubicka; another horse is euthanized after falling at the perilous Taxis Ditch, brutal trench that has claimed lives of 24 horses since 1927; in 124 runnings of the Velka, there has never been a race in which all the horses that began the race were able to finish it. MORE
Aug. 15, 2014
Czech teen Olivia Prokopova has taken professional miniature golf by storm in sport dominated by middle-aged American men, making her a celebrity back home in the Czech Republic; 19-year-old swept sport's three top competitions in 2013 and will compete in 2014 United States Open Miniature Golf Tournament. MORE
Jul. 5, 2014
Saturday Profile of Rev Tomas Halik, prominent public intellectual in Czech Republic who was leader in fight against Soviet communism in late 1980s; Halik has become critic of Russian Pres Vladimir Putin, condemning his actions in Ukraine and pushing back against conservative voices who hold up Putin as anti-European Union role model. MORE
Jul. 1, 2014
Jana Necasova, former aid to Czech Prime Min Petr Necas who later married him, is found guilty of abuse of power in scandal that exposed their affair and toppled government in 2013. MORE
Jun. 27, 2014
Court in Slovakia clears Czech Finance Min Andrej Babis of charges he was Communist-era spy for secret police in Czechoslovakia. MORE
May. 12, 2014
Adam B Bartos, Czech journalist running in May elections for European Parliament, has campaigned on anti-Semitic sentiments and anti-European Union messages; parties outside the mainstream are expected to win as many as quarter of the Parliament's 750 seats, indicating rise of far-right leaders. MORE
Apr. 1, 2014
Czech police say that Jamal al-Jamal, Palestinian ambassador to the Czech Republic who was killed Jan 1 in an explosion in his new Prague residence, was probably holding an explosive device when it detonated. MORE
Mar. 9, 2014
Op-Ed article by author Helen Epstein eulogizes Jiri Fiedler, researcher at the Jewish Museum in Prague who was murdered along with his wife Dagmar in January 2014. MORE
Feb. 13, 2014
Petr Necas, former prime minister of Czech Republic forced to resign over corruption scandal, is charged with bribery. MORE
Jan. 30, 2014
Pres Milos Zeman of Czech Republic appoints a new center-left government, ending a protracted period of political paralysis that has destabilized the country; freshly installed Prime Min Bohuslav Sobotka has pledged to shepherd country toward stability. MORE
Jan. 7, 2014
Bohuslav Sobotka, former leftist finance minister in the Czech Republic, is expected to become prime minister after three political parties sign an agreement to form a center-left coalition government. MORE
Jan. 3, 2014
Officials investigating an explosion in Prague that killed Jamal al-Jamal, Palestinian ambassador to the Czech Republic, find illegal weapons in search of the Palestinian mission; police say likely cause of the blast was a security device on a safe that had apparently been moved from the old Palestinian mission to the new mission. MORE
Jan. 2, 2014
Jamal al-Jamal, Palestinian ambassador to the Czech Republic, dies after suffering severe injuries caused by an explosive booby trap security system in a safe at his Prague residence that he apparently had triggered by mistake; authorities say there is no indication the explosion was sabotage or a terrorist attack. MORE
Dec. 10, 2013
Computer security company FireEye reports that computer breaches at the foreign ministries of the Czech Republic, Portugal, Bulgaria, Latvia and Hungary have been traced to Chinese hackers. MORE
Nov. 13, 2013
Andrej Babis, populist billionaire-turned-politician whose anti-establishment party won big in recent Czech elections, denies allegations that he was an agent for the reviled Czechoslovak secret police in the 1980s. MORE
Nov. 1, 2013
Czech Supreme Court rules that former Prime Min Petr Necas is not entitled to immunity from prosecution for the period when he was head of government, clearing way for him to be charged with corruption. MORE
Oct. 27, 2013
Czech Republic's Social Democratic party wins election by slim margin, with only 20.5 percent of vote, but falls short of a majority; most votes go to protest parties, reflecting degree of dissatisfaction people have with political establishment after corruption scandal that forced out former Prime Min Petr Necas. MORE
Oct. 22, 2013
Czech sculptor David Cerny installs a 30-foot-high, plastic, purple hand with a raised middle finger aimed at Prague Castle, seat of current Czech Pres Milos Zeman on the even of general elections; Cerny says the sculpture is meant to signify his anger with the state of politics in the country. MORE
Sep. 25, 2013
Czech news media reports that disgraced former prime minster Petr Necas and his onetime chief of staff Jana Nagyova were married in secret ceremony; couple has been involved in anticorruption scandal, and marriage is viewed by critics as attempt to avoid prosecution. MORE
Aug. 13, 2013
Prague Journal; CorruptTour agency, tourist company in Prague, offers bus tour that showcases culture of lawlessness and corruption that has undermined country since Velvet Revolution overthrew Communism in 1989; popular tour, which is brainchild of entrepreneur Petr Sourek, taps into widespread disillusionment with corruption in Czech Republic. MORE
Aug. 8, 2013
New Czech government loses confidence vote, extending political instability that has undermined country since corruption scandal forced collapse of previous government in June 2013. MORE
Jul. 27, 2013
Czech prosecutors withdraw bribery charges against three former members of Parliament, dealing a blow to a sweeping anticorruption case that forced collapse of government in June. MORE
Jul. 11, 2013
Pres Milos Zeman of Czech Republic swears in leftist interim government after corruption and spying scandal that forced Prime Min Petr Necas to resign; confirmation of leftist loyalist and former finance minister Jiri Rusnok as prime minister is done in open defiance of main parties in Parliament. MORE
Jul. 10, 2013
Op-Ed article by history scholar Derek Sayer examines political turmoil in Czech Republic in wake of corruption scandal engulfing Prime Min Petr Necas; holds that it is striking that only Necas's government has collapsed, not country's political system or its democratic ideology. MORE
Jul. 9, 2013
Czech prosecutors ask country's Parliament to strip former Prime Min Petr Necas of immunity from prosecution, prelude to corruption charges being filed against him. MORE
Jul. 8, 2013
Departing Czech Prime Min Petr Necas and Jana Nagyova, his chief of staff, are embroiled in political scandal that has riveted Czech Republic; scandal has already polarized political class and brought down the government after the biggest anticorruption operation in decades turned up $8 million in cash and stores of gold that prosecutors suspect were used in kickback schemes. MORE
Jun. 26, 2013
Pres Milos Zeman of Czech Republic appoints his leftist economic adviser Jiri Rusnok as prime minister, openly defying choice of outgoing center-right governing coalition, which is ensnared in corruption and bribery scandal. MORE
Jun. 21, 2013
Miroslava Nemcova, speaker of the House in Czech Republic's lower house of Parliament, is nominated by the Civic Democrats to replace departing Prime Min Petr Necas. MORE
Jun. 18, 2013
Czech Republic's governing party begins jockeying to form a new government after the prime minister, Petr Necas, resigns over an espionage and bribery scandal. MORE
Jun. 17, 2013
Prime Min Petr Necas of Czech Republic says that he will resign, following a corruption scandal involving a senior aide; resignation plunges country into a period of political uncertainty. MORE
Jun. 15, 2013
Czech police charge Jana Nagyova, senior aide of Prime Min Petr Necas, with abuse of office and bribery; charges appear to be part of the most sweeping anticorruption operation since the Czechs overthrew Communism in the Velvet Revolution of 1989. MORE
Jun. 14, 2013
Czech Prime Min Petr Necas says he has no intention of resigning despite raid by organized crime unit on government offices in Prague and arrest of several officials; motives for arrests remain unclear, but raid threatens to bring down center-right coalition government already weakened by series of corruption scandals. MORE
Mar. 28, 2013
Czech court throws out treason charges against former Pres Vaclav Klaus, clearing him of accusations that marred his final days in office and underlined deep social divisions he left in society; Klaus was impeached for refusing to sign treaties and granting amnesty that freed thousands of prisoners and halted dozens of fraud prosecutions. MORE
Mar. 5, 2013
Czech Senate votes to accuse departing Pres Vaclav Klaus of high treason, largely symbolic rebuke of Klaus, who has often polarized Czech society; decision to forward treason complaint to country's Constitutional Court was prompted by amnesty granted by Klaus, freeing more than 6,000 inmates and halting prosecutions of some prominent business executives and officials charged with fraud. MORE
Feb. 28, 2013
Opponents of Czech Republic Pres Vaclav Klaus, who will step down on March 7 at end of his second five-year term, are trying to press charges of high treason against him over his granting of amnesty to dozens of people accused of corruption. MORE
Feb. 16, 2013
Czech Republic Pres Vaclav Klaus signs legislation that makes it legal to use marijuana for medical treatment. MORE
Jan. 27, 2013
Milos Zeman, former leftist prime minister and economist, is elected president of Czech Republic, becoming country's first popularly elected president. MORE
Jan. 25, 2013
Karel Schwarzenberg, 75-year-old prince, is running for president of Czech Republic with advertising campaign that has him wearing pink mohawk in attempt to appeal to younger voters. MORE
Jan. 13, 2013
Former Czech Republic Prime Min Milos Zeman and current Foreign Min Karel Schwarzenberg will face each other in country's presidential runoff, in first direct popular vote for head of state in country. MORE
Nov. 18, 2012
Suggestions for a 21-hour itinerary in Prague highlighted. MORE
Nov. 18, 2012
Prague's restaurant scene has become more relaxed and diverse with the city's widening interest in good food; several restaurants recommended. MORE
Nov. 9, 2012
Czech Republic's lower house of Parliament approves plan to return billions of dollars worth of property that was confiscated from churches by previous Communist governments, overriding veto by upper house. MORE
Oct. 13, 2012
Iraq agrees to buy 28 Czech-made military airplanes in $1 billion deal, part of broader Iraqi effort to rebuild military capabilities destroyed during the American-led invasion. MORE
Sep. 18, 2012
Czech Republic bans the sale of liquor containing 20 percent or higher alcohol content after at least 20 people are killed and dozens of others seriously injured from consuming methanol-tainted spirits; poisonings raise questions about the effectiveness of European Union and Czech safeguards against bootleg alcohol, which has plagued the country's market for decades. MORE
Sep. 9, 2012
Evan Rail reviews Nota Bene restaurant in Prague. MORE
Jun. 17, 2012
Czech Republic town of Brno is home to hundreds of modernist buildings, including the city's only functional synagogue, built by architect Otto Eisler in 1934. MORE
Jan. 12, 2012
Czech government agrees to pay billions of dollars in compensation to churches for property seized by the former Communist government. MORE
Jan. 7, 2012
Czech Republic grants political asylum to Oleksandr Tymoshenko, husband of jailed Ukrainian opposition leader Yulia V Tymoshenko. MORE
Dec. 24, 2011
Leaders from around the world join thousands in the Czech Republic to mourn playwright, dissident and former President Vaclav Havel at a procession and funeral mass in Prague; turnout is an emotional outpouring of affection that largely eluded him in his later life. MORE
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General Information on Czech Republic
Official Name: Czech Republic
Capital: Prague (Current local time)
Government Type: Parliamentary democracy
Population: 10.23 million
Area: 49,003 square miles; about the size of Virginia.
Languages: Czech, some Slovak
GDP Per Capita: $22,000
Year of Independence: 1993
Web site: Vlada.cz
Highlights From the Archives
Czech Vote Advances a Treaty for Europe
The Czech Senate on Wednesday approved the Lisbon Treaty, but the pact, designed to endow the E.U. with a political structure that would match its economic strength, still faces big hurdles.May 7, 2009 worldNews
Czech Parliament Vote Clouds U.S. Antimissile Plan
The Czech government's embarrassing defeat could hamper construction of a United States missile defense installation in the country.March 25, 2009 worldNews
Frenstat Journal
Battle Royal Over Chief for a Czech State of Mind
The whimsical, and fictional, kingdom of Wallachia, in the northeast corner of the Czech Republic, has become entangled in a legal battle over who controls it.February 2, 2009 worldNews
European Union to Be Led by Former Soviet Satellite
The Czech Republic assumes the rotating presidency of the European Union, the first former Soviet bloc country to lead the group of 495 million Europeans.November 4, 2008 worldNews
Many Czechs Love U.S., but Say 'Hold the Radar'
The Czech population is deeply divided over whether its country should host a controversial U.S. missile-defense radar system that is opposed by Russia.October 1, 2007 worldNews
Reverently and Defiantly, Czechs Honor Velvet Revolution's Anniversary
In Prague, some Czechs celebrated by pelting President Milos Zeman with debris as he unveiled a new memorial at a university campus.
November 18, 2014, Tuesday
MORE ON THE CZECH REPUBLIC AND: Czech Republic , Zeman, Milos , Demonstrations, Protests and Riots , Czechoslovakia , Havel, Vaclav , Communism (Theory and Philosophy) , Cold War Era
Czechs Celebrate Commitment to Team Success
The Czech Republic won its third Fed Cup final in four years Sunday. But it is not just the Czech women who have become juggernauts: The men won Davis Cup titles in 2012 and 2013.
November 11, 2014, Tuesday
MORE ON THE CZECH REPUBLIC AND: Tennis , Kvitova, Petra , Kerber, Angelique , Fed Cup , Czech Republic
Czechs Claim Another Fed Cup Title
The Czech Republic claimed its third Fed Cup title in four years after the Wimbledon champion Petra Kvitova defeated Angelique Kerber of Germany, 7-6 (5), 4-6, 6-4, in Prague on Sunday.
November 10, 2014, Monday
MORE ON THE CZECH REPUBLIC AND: Tennis , Czech Republic , Kvitova, Petra , Kerber, Angelique , Germany
In Hong Kong and Prague, Notes of Support and Windows on Unrest
Colorful sticky notes adorn a wall in Hong Kong expressing support for the democracy demonstrators of Occupy Central, echoing the Lennon Wall in Prague, which has responded with its own messages.
October 20, 2014, Monday
MORE ON THE CZECH REPUBLIC AND: Havel, Vaclav , Lennon, John , Liu Xiaobo , China , Czech Republic , Eastern Europe , Hong Kong , Prague (Czech Republic) , Beatles, The , Occupy Central , Human Rights and Human Rights Violations , Music , Political Prisoners
This Leap Is for Horses' Lives
The Velka Pardubicka, a famous Czech steeplechase race, was run Sunday, and another horse had to be euthanized after falling at the famous obstacle called Taxis Ditch.
October 13, 2014, Monday
MORE ON THE CZECH REPUBLIC AND: Horsemanship and Equestrian Events , Czech Republic , Sports Injuries , Animal Abuse, Rights and Welfare , Horse Racing , Horses , Jockeys, Drivers and Trainers , Obstacle Courses (Sport)
Czechs Rally to Beat Turks in Euro 2016 Qualifying
Tomas Sivok and Borek Dockal were on target as the Czech Republic came from behind to beat host Turkey, 2-1.
October 11, 2014, Saturday
MORE ON THE CZECH REPUBLIC AND: Soccer , UEFA European Football Championship , Turkey , Czech Republic
Britain to Screen for Ebola Amid Possible New Cases in Europe
Britain said it would introduce measures at airports and rail terminals to screen passengers from affected countries as concerns over Ebola grew in Europe.
October 10, 2014, Friday
MORE ON THE CZECH REPUBLIC AND: Ebola Virus , Great Britain , Heathrow Airport (London, England) , Eurostar , Gatwick Airport (London) , World Health Organization , Prague (Czech Republic) , Macedonia
How Cigarettes and Sexual Frustration Got Me Through 26.2 Miles
The writer entered the New York City Marathon lottery several times after moving back to New York six years ago, finally getting in this year. She explains how she trained for her first marathon, a decade ago: She didn't.
October 1, 2014, Wednesday
MORE ON THE CZECH REPUBLIC AND: New York City Marathon , Marathon Running , Prague (Czech Republic)
Eight Mannequins at a Wisconsin Museum Tell of a Holocaust Tragedy
An exhibition at the Jewish Museum Milwaukee is a story of life and death, and a recollection during the High Holy Days of mortality and persecution.
September 27, 2014, Saturday
MORE ON THE CZECH REPUBLIC AND: Holocaust and the Nazi Era , Fashion and Apparel , Jewish Museum Milwaukee , Strnad, Hedvika (1899-1942) , Czechoslovakia , Museums , Milwaukee (Wis) , Strnad, Paul (1895-1942)
1939: Slovaks Are Terrorized
From the International Herald Tribune archives: Nazis arrest workers in Slovakia in 1939.
September 19, 2014, Friday
MORE ON THE CZECH REPUBLIC AND: Czechoslovakia , Germany , World War II (1939-45)
Floods Across Central Europe
Heavy rains swelled major rivers in Germany, the Czech Republic and Austria causing widespread destruction.
Photo Replay: April 19
A view of the day in sports from a fleet race off the coast of Italy to gymnastics in Moscow.
Vaclav Havel, Dead at 75
Vaclav Havel, the dissident playwright who wove theater into politics to peacefully bring down communism in Czechoslovakia, has died.
Vaclav Havel, Dead at 75
Vaclav Havel, the dissident playwright who wove theater into politics to peacefully bring down communism in Czechoslovakia, has died.
In the Czech Republic, a Home Inspired by Natural Surroundings
A titanium-plated house in the fanciful shape of a bird with wings extended serves as home for a couple in the Czech Republic.
Get Alerts On Czech Republic
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Staub's Shallow Cocotte Dutch Oven is the perfect height for stew. The shallow walls create a high moisture cooking environment. This facilitates the cheaper cuts of meat to be tender and moist.
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Produced by the Islamic Bibliograhy Unit at Cambridge University Library, the Index Islamicus Indexes literature on Islam, the Middle East and the Muslim world. Material cited in the Index Islamicus includes not only work written about the Middle East, but also Muslim areas of Asia and Africa and Muslim minorities elsewhere. Included in the index are journals, conference proceedings, and monographs.
When the administration of the Western College for Women – now a part of Miami University – opened its campus to civil rights activists in 1964, the institution followed its long tradition of independence and innovation. An estimated 700 young, idealistic college students from across the north arrived in Oxford, Ohio for voter registration training before leaving to serve in Mississippi to register African-Americans to vote and assist with local community projects, like Freedom schools and the building of community centers.
Today, the story of Freedom Summer has the power to evoke important questions about American identity, public life, engagement, and commitment. This exhibit will focus on local resident Roland Duerksen and former student volunteers Carole Colca and Mark Levy. They have left the legacy of their work in the Western College Memorial Archives. This exhibit, which includes photographs, letters, audio recordings, and an interactive map of Mississippi, will serve as a narrative of their dedication to civil rights and social justice.
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Happy Birthday, Jane!
Year-end playlists from Amos Music Library
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Find an Internship or Volunteer in Lincoln Park, Michigan ( MI )
If you're looking for internships or volunteer work in Lincoln Park, Michigan or even to get a summer job, you've come to the right place! With over 30,000 around the county, chances are that GrooveJob.com has the right job for you and wants to be your only source for finding internships and volunteer positions in Lincoln Park, Michigan.
We've got plenty of intern and volunteer work in Lincoln Park, Michigan. Check out the list of employers below who have positions in Lincoln Park. Remember to check back with Groovejob.com on a regular basis. We add new internships and volunteer jobs listings to our database every week, so you'll find new opportunities every time you check back with us.
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Business Analyst Intern /Full Time Opportunities-MLT
…We are seeking exceptional candidates who are seniors at a select number of colleges and universities. Candidates from all academic...
Detroit, MI
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text: 5 Must Buy! Hottest game of Q1JoblingA | 05/03/2013 | See all JoblingA's reviews (18)I had very high expectations for this game and it's fair to say I was not let down, not even in the slightest. As everyone knows this is an origin story for Lara Croft, but it's certainly not what you'd expect, the game is gritty, violent, and packed with excellent cut scenes, pulse pounding action sequences and a fair share of bad language from even Lara herself. I've played and completed every single TR game to date (yes even the travesties of Angel of Darkness and Guardian of Light) and I think it would be a safe bet that this could top the lot of them, a highly entertaining game. If you're a fan of the series this is a must buy, if you're not a fan of the series...it's still a must buy, the game is pulse pounding from start to finish. If you're looking for comparisons, I'd say Uncharted with a hint of Hitman and some of the older TR entries stuffed in there as well, an excellent buy and is a sure-fire candidate for Game of the Year, certainly Game of the Quarter.


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Please note: Theatre Club members MUST book via Box Office and NOT online.
Download our mobile phone app here (Android and iOS)
TOADS Theatre Company - Torbay's premier drama venue!
Welcome to TOADS Theatre Company in Torquay.
Winner of the South Devon Drama Federation awards for:
Best Supporting Actor 2014 for "Double Cut"
Best Supporting Actress 2013 for "Time Was"
Best Production 2012 and Best Actor 2012 for "Death of a Salesman"
The Little Theatre promises to be a great night out with something to entertain everyone, from well-known classics, thrillers and comedies to ground-breaking works which offer challenges to audiences and performers alike.
Have we got you interested? Then drop in and visit us! We look forward to seeing you.
(If you wish to have a tour of the theatre, please contact us and we will arrange for someone to meet you at the theatre at a mutually agreeable time/day.)
Forthcoming shows
Please click below for full details of current/future productions at The Little Theatre.
(* denotes a TOADS Theatre Company season play)
19 to 20 December - Sleeping Beauty (Wonder Productions)
17 to 24 January - Woman in White*
30 January - Jocular Spectacular Comedy Show
14 to 21 February - The Crucible*
14 to 21 March - Lettice and Lovage*
11 to 18 April - Don't Dress for Dinner*
9 to 16 May - Private Lives*
6 to 13 June - You Never Can Tell*


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Oh no!
It's Christmastime, but Santa is sick. Who'll be left holding the bag this year?
Join the Youth Services Department of the Round Rock Public Library for a silly peek at the candidates who apply for Santa's job in "Oh No, Santa!"
Although written for ages 18 months and up, we invite younger children to a special baby-friendly performance Friday morning. Performance times are:
Please note there are no performances or children's programs Thursday, Dec. 15, due to a library software upgrade scheduled that morning.
This new script was written by RRPL employee Chip Hadley, who has also written several of the Mystery Night plays for the Friends of the Round Rock Public Library.


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Sunday, December 21, 2014
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VESTAL, N.Y. -- A Vestal woman is dead after being pulled from the icy Susquehanna River.
The 54-year-old was reported missing from her home on Loretta Lane Wednesday morning. When police investigated, they saw tracks leading to the river and found her underneath the ice.
Emergency and rescue crews from across the area tried to save her.
"They were able to break through the ice where they saw the woman and bring her through the hole that she had slipped into the river through," Vestal Police Chief John Butler said. The woman was taken to Wilson Hospital, but attempts to revive her were unsuccessful.
Foul play is not suspected.
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Love is the only thing that will save us, independent of any mistakes we may make. Love is always stronger.Paulo Coelho
If you really want to love humanity, then you have to love humanity as it is now.Sri Chinmoy
When the power of love overcomes the love of power there will be peace.Sri Chinmoy
Love, friendship, respect, do not unite people as much as a common hatred for something.Anton Pavlovich Chekhov
There'll be bluebirds over The white cliffs of Dover Tomorrow Just you wait and see. There'll be love and laughter And peace ever after Tomorrow When the world is free.Nat Burton
Christ wants to lead men by their love, their personal love to Him, and the confidence of His personal love to them.Horace Bushnell
Stubbornness equals character roughly as lust equals love.Nicolas Chamfort
If we are bold, love strikes away the chains of fear from our souls.Maya Angelou
If you have only one smile in you, give it to the people you love.Maya Angelou
Woe to the man whose heart has not learned while young to hope, to love and to put its trust in life!!Joseph Conrad
People should love each other' sounds like Riis Park at sundown. It has very little meaning to the world at large.James Hal Cone
Money money money money money money money money money. Let no one say it has no place in a love story. It has a particular place. It is something on the right shelf.Daniel Handler
A love of tradition has never weakened a nation, indeed it has strengthened nations in their hour of peril; but the new view must come, the world must roll forward ... Let us have no fear of the future.Sir Winston Leonard Spencer Churchill
Love without fear and trepidation is fire without flame and heat, day without sun, comb without honey, summer without flowers, winter without frost, sky without moon, a book without letters.Crestens de Troies
The joy of love when it comes late is like the burning of a green log, which gives out all the more heat and keeps its ability to do so all the longer, the slower it is to kindle.Crestens de Troies
People love talking of their diseases, although they are the most uninteresting things in their lives.Anton Pavlovich Chekhov
Hatred is a disguised form of love. You can only hate someone whom you really wish to love, because if you were totally indifferent to that person, you could not even get up enough energy to hate him.Sri Chinmoy
Life is nothing but the expansion of love. We can cultivate divine love by entering into the Source. The Source is God, who is all Love.Sri Chinmoy
When the power of love replaces the love of power, man will have a new name: God.Sri Chinmoy
Only love can make one happy.Pierre Ambroise Franois Choderlos de Laclos
Silence accompanies the most significant expressions of happiness and unhappiness: those in love understand one another best when silent, while the most heated and impassioned speech at a graveside touches only outsiders, but seems cold and inconsequential to the widow and children of the deceased.Anton Pavlovich Chekhov
Womanliness means only motherhood;All love begins and ends there.Robert Browning
I will love the light for it shows me the way, yet I will endure the darkness because it shows me the stars.Og Mandino


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Black Label
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Match report
To follow all the Barclays Premier League action, go to our new Carlsberg Live Match Centre at live.premierleague.com
For match photos, click on PHOTOSTREAM above left. To watch the managers' press conferences click on the icons above.
Nikica Jelavic's double left Cardiff City in the Barclays Premier League relegation zone as Hull City claimed their third away victory of the season.
The hosts went into the match looking for just a second League triumph since Ole Gunnar Solskjaer took the reins as manager. Things did not go to plan, however, as Hull City - buoyed by having January recruits Jelavic and Shane Long back in the fold after they were ineligible for the FA Cup 1-1 draw with Brighton and Hove Albion - grabbed their second Barclays Premier League victory in eight matches.
Having been set on their way by Tom Huddlestone's deflected strike, the visitors took a fortuitous 2-0 lead into the break as Jelavic netted his second goal since signing in the transfer window following a one-two with Long.
Things did not improve for Cardiff after the break as Jelavic headed home his second before Jake Livermore stroked home a fourth.
Hull could take plenty of encouragement from a triumph that leaves them looking up rather than over their shoulders following a recent poor run.
Boasting plenty of pace on the counter-attack, Cardiff looked threatening during the early stages - even if a series of promising openings ultimately amounted to little.
They were almost rewarded for their industry in the 12th minute, though, following some beautiful skill from Wilfried Zaha.
The on-loan winger, who had struck straight at the goalkeeper from just outside the area a few moments earlier, jinked his way past three defenders in the box and forced a smart save from Allan McGregor. The Scotland international had to be alert again soon after when denying Kenwyne Jones.
Not to be outdone, McGregor's opposite number, David Marshall, matched his countryman by pulling off a fine stop of his own as he kept out Jelavic's effort from point-blank range following the striker's fine one-two with Long.
Yet Marshall could do little as Hull took the lead from the resulting clearance. The ball found its way to Huddlestone, who unleashed a vicious strike that deflected past the shot-stopper.
To their credit, Cardiff responded impressively and almost levelled matters when Jones headed just wide from three yards. But Hull hit the hosts with a sucker-punch as the Jelavic-Long combination bore fruit once more in the 38th minute. Having got on the end of his partner's through ball, Long returned the favour and Jelavic slid the ball past Marshall emphatically.
Having struck wide with a decent chance in the immediate aftermath of the restart, Jelavic made no mistake when glancing Liam Rosenior's cross home. And they increased their advantage in the 67th minute as Livermore side-footed past Marshall after being found by Ahmed Elmohamady.
Hull manager Steve Bruce was subsequently afforded the luxury of being able to withdraw the hard-working Long as the visitors comfortably saw out the match.
Cardiff City manager Ole Gunnar Solskjaer: "We just weren't good enough in both boxes. Their first two chances in the first half, they scored.
"We wont lay down and give up. We were knocked back today, but we'll keep working hard and stick together."
Hull City manager Steve Bruce: "It's a terrific feeling because, if I'm being honest, I didn't think we played that well in the first half in particular.
"We kept giving the ball away cheaply but, as I've said many times, you're only as good as your strikers, and if you've got a couple like we've got now then they can rip teams open.
"They're clinical, they've got a bit of pace running in behind and we've got the strength of Jelavic, and for me that's what has won us the game today.
"It's not going to take away from the clean sheet – defensively we've been rock solid and put bodies on the line – but you need at this level, in my opinion, something like we've got."
Manager: Ole Gunnar Solskjaer
Manager: Steve Bruce
|Next fixtures
|27 Apr 2014
|v Sunderland (A)
|15 Mar 2014
|v Everton (A)
|12 Apr 2014
|v Southampton (A)
|03 May 2014
|v Newcastle (A)
|05 Apr 2014
|v Crystal Palace (H)
|11 May 2014
|v Chelsea (H)
|Next fixtures
|01 Mar 2014
|v Newcastle (H)
|26 Apr 2014
|v Fulham (A)
|29 Mar 2014
|v Stoke (A)
|11 May 2014
|v Everton (H)
|22 Mar 2014
|v West Brom (H)
|05 Apr 2014
|v Swansea (H)


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Listen to the full show
Dr. Drew Pinsky on WTOP
Amy Hunter, wtop.com
WASHINGTON - Drew Pinsky was a medical resident in the early 1980s when a friend asked him to do his first call-in radio show.
The term AIDS had just been introduced, the concept of "safe sex" had not yet been coined and the Internet was non-existent in American homes.
"Back then ... they would call radio stations to try to get information," said Pinsky, who was a guest on WTOP's "Ask the Doctor" show on Thursday.
At his practice, Pinsky was telling patients daily they were going to die in six months. And as word of the terrifying new virus began to spread, young people began calling the radio show for answers.
"People were saying, 'I think a condom might help, but I don't know for sure,'" Drew says.
The medical community tackled the burgeoning epidemic with unprecedented speed. It took a mere 20 years to identify AIDS, create a diagnostic test and produce effective treatments. In addition, massive education efforts made for an informed populace.
"That's unheard of in the history of medicine. It became a chronic illness from a life sentence. And I think it's fallen into the background," he says.
"Lo and behold, we now have CDC publishing data that shows that over half of the young people with HIV don't know they have it."
On Tuesday, the Centers for Disease Control and Prevention released a new report showing people between the ages of 13 and 24 make up more than a quarter of new HIV infections each year, and that 60 percent don't know they're infected.
"It is time to redouble our efforts," Pinksy says. "Young people are more casual about it than they used to be, but they also understand it can be devastating."
For his part, Pinsky has produced a documentary that follows three young people living with AIDS. "I'm Postive" airs at 7 p.m. on Saturday, which is also World AIDS Day. He feels that talking about the problem at the community level is the best way to change risky behavior in youths.
But others in the medical community feel more needs to be done. On Wednesday, Anthony Fauci, director of the National Institute of Allergy and Infectious Diseases and a leading AIDS researcher, told WTOP he believes mandatory HIV testing should be implemented.
"We should make testing for HIV absolutely routine part of medical care," Fauci says. "Seventy two percent of the new infections among young people are attributed to male-to-male sexual conduct, and the stigma in society associated with that makes people want to stay below the radar and not go out and get tested."
"People between 13 and 65 should be routinely tested when they go to the doctor for any other reason."
Pinsky disagrees.
"I am very circumspect about mandatory interventions for medical treatments and screening," he says. "This new data that's come out will be a call to action, I'm sure. So there will be wider-spread screening. To put a law on medical practice is always a bad idea."
Both doctors agree the new numbers are sobering, and more needs to be done.
"Our message to the young people is use a condom every time, get tested and pay attention," says Pinsky.
Dr. Drew Pinsky was a guest on WTOP's "Ask the Doctor" show on Thursday. He addressed topics ranging from HIV, holiday stress and dealing with addiction. The full show can be heard on the right and below is a live blog.
The MTV special, "I'm Positive," will air 7 p.m. Saturday on World AIDS Day. The documentary goes inside the lives of three young people from around the country who are living HIV positive.
Below is a sneak peek video of "I'm Positive"
Get More: I'm Positive, Full Episodes
Follow @WTOP on Twitter.
(Copyright 2012 by WTOP. All Rights Reserved.)


text:
Stargate Wiki
The largest canon Stargate wiki. The Stargate, an ancient device uncovered in Egypt, opens up a universe of exploration and worlds of new danger. Not sure where to start? Check out the introduction and read a little about our history. For more help on which material belongs here please read this page, also check out the help section.
Stargate Wiki currently has 7,622 articles and 4,604 images.
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Featured Article
Goa'uld memory retrieval technology.
The device is small and placed onto the temple of the user where it punctures the skin. The devices can be attached to a holographic screen to display the memories being through. The device has numerous levels that can probe the memories and intense memories can cause a pain response. When the device is removed it leaves a small wound. The device is controlled by the Memory recall device control. Read more...
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NASHVILLE, TN - JANUARY 24, 2013: guard Meighan Simmons #10 of the Tennessee Lady Volunteers during the game between the Vanderbilt Commodores and the Tennessee Lady Volunteers at the Memorial Gymnasium in Nashville, TN. Photo By Donald Page/Tennessee Athletics
Knoxville, Tenn-- (utsports.com), With their 17th SEC regular season title, the Lady Vols head to Duluth, Ga., as the No. 1 seed in the 2013 SEC Tournament. En route to the Peach State, the Lady Vols swept the league yearly honors as head coach Holly Warlick was recognized as SEC Coach of the Year, junior Meighan Simmons earned SEC Co-Player of the Year, and rookie Bashaara Graves picked up SEC Freshman of the Year accolades. Both Simmons and Graves were named the All-SEC First Team, while Graves also headlined the SEC All-Freshman Team.
Tennessee has won the last three tournament titles and carries a nine-game league tournament win-streak heading into this year's event. Through the years, UT has amassed a 69-17 record in postseason league play while claiming 16 conference tournament crowns.
See what media had to say about the Lady Vols' yearly honors and this weekend's conference tournament.
DULUTH, Ga. (AP/WVLT-TV) -- The top seeded Lady Vols will face number 8 seed Florida in quarterfinal round action on Friday.
Jaterra Bonds scored 17 points, including a jumper with 51 seconds remaining that gave Florida the lead, and the Gators charged back after trailing by 11 points to beat Arkansas 64-59 on Thursday in the SEC tournament.
Bonds' jumper gave Florida (18-13) a 60-59 lead. She added two free throws with 30 seconds remaining as the Gators scored the final six points. Bonds made 10 of 12 free throws.
January Miller had 14 points and Sydney Moss had 13 for Florida, which will play No. 1 seed Tennessee in Friday's first quarterfinal game. Tennessee fans arrived early and made up about half of the crowd.
Dominique Wilson led Arkansas (18-12) with 14 points. Keira Peak and Quistelle Williams each had 12.
Arkansas led 33-30 at halftime and pushed the advantage to 41-30 by scoring the first eight points of the second half.
It's the Lady Vols and Lady Gators at Noon Friday at the Gwinnett Center in Duluth. SportSouth will have the TV broadcast.
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Model: 901840 Item: VIR901840
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