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Book your room at Quality Suites Downtown
Suite, Non SmokingMax Occupancy: 6 guests (up to 5 children, 5 infants)
Suite, 1 King Bed with Sofabed, Non SmokingMax Occupancy: 4 guests (up to 3 children, 3 infants)
Suite, 1 King Bed with Sofabed, SmokingMax Occupancy: 4 guests (up to 3 children, 3 infants)
Suite, 1 King Bed, Non Smoking, KitchenMax Occupancy: 4 guests (up to 3 children, 1 infant)
Eco-friendly hotel with 2 restaurants and bar/lounge
Located in the heart of Windsor, this eco-friendly hotel is within 2 mi (3 km) of Detroit Windsor Tunnel, University of Windsor, and Ambassador Bridge. GM Renaissance Center and Joe Louis Arena are also within 6 mi (10 km).
Hotel Features
Along with 2 restaurants, this hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, coffee/tea in the lobby, and a meeting room.
Room Amenities
All 127 individually decorated rooms provide free WiFi, free wired Internet, and sofa beds. Guests can appreciate conveniences like living rooms and sitting areas, and other amenities include refrigerators and cable TV.Information missing or incorrect? Tell us!
Quality Suites Downtown
Hotel Amenities
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and a meeting room.
A computer station is located on site and high-speed wired and wireless Internet access is complimentary. Event facilities measure 484 square feet (44 square meters). This eco-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in the lobby. Parking is available onsite for a surcharge.
Quality Suites Downtown has designated areas for smoking.
- Conference space size (meters) - 44
- Conference space size (feet) - 484
- Complimentary newspapers in lobby
- 24-hour front desk
- Express check-out
- Safe-deposit box at front desk
- Total number of rooms - 127
- Number of floors - 9
- Dry cleaning/laundry service
- Elevator/lift
- Coffee/tea in lobby
- Concierge services
- Gift shops or newsstand
- Designated smoking areas (fines apply)
- One meeting room
- Designated smoking areas
- Express check-in
- Laundry facilities
- Luggage storage
- ATM/banking
- Self parking (surcharge)
- Number of restaurants - 2
- Number of buildings/towers - 1
- Bar/lounge
- Breakfast available (surcharge)
- Free Wi-Fi
- Free wired high-speed Internet
- Computer station
- Multilingual staff
- 24-hour business center
- Television in lobby
Family Friendly Amenities
- Separate living room
- Free Wi-Fi
- Rollaway/extra beds available
- Laundry facilities
- Sofa bed
- Refrigerator
- Microwave (on request)
- Cribs/infant beds (complimentary)
Available in all rooms: Free Wi-Fi , Free wired high-speed Internet
Available in some public areas: Free Wi-Fi , Free wired high-speed Internet
Room Amenities
- Cribs/infant beds (complimentary)
- Refrigerator
- Premium TV channels
- Separate sitting area
- Climate control
- Air conditioning
- Phone
- Free local calls
- Coffee/tea maker
- Daily housekeeping
- Complimentary toiletries
- Hair dryer
- Shower/tub combination
- Cable TV service
- Iron/ironing board
- Sofa bed
- Rollaway/extra beds available
- Microwave (on request)
- Blackout drapes/curtains
- Private bathroom
- Sofa bed size
- Individually furnished
- Individually decorated
- Connecting/adjoining rooms available
- Separate living room
- Free Wi-Fi
- Free wired high-speed Internet
- Room service (limited hours)
Where to Eat
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Eggsmart - This family restaurant specializes in American cuisine and serves breakfast, lunch, and brunch. A children's menu is available.
Superstar Wings and Ribs - This family restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Things to Do
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Hiking/biking trails nearby
- Golf lessons available nearby
To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.
- Accessible path of travel
- Accessible bathroom
- Accessible parking
- In-room accessibility
- Braille or raised signage
Hotel Policies
Minimum check-in age is 19
Check-in time starts at 3 PM
Check-out time is 11 AM
Payment types
Pets allowed, Maximum number of pets per room 1, Pet maximum weight in lb is 50
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Self parking fee: CAD 5-12 per night
- Pet fee: CAD 25 per room, per stay
- Deposit: CAD 100 per stay (cash only)
- Rollaway bed fee: CAD 10 per night
We should mention
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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Old Gas Guzzler....The "Special"? .....Really
Posted by
SACRAMENTO, CALIFORNIA -- I often rent cars for pleasure but mostly for business. I reserved a car to rent for three days to have around town. The internet special was the pick of the company. I had rented before with Dollar and always had a nice car. But this week was different. When I rented online the price for the "special" was listed near the economy and compact cars. At least the price was essentially the same. Never in my wildest dreams did I think I would end up with a disco-mobile. I think they saved John Travolta's care from the movie Saturday Night Live. This car was old and not well maintained. The car, my "special" was a powder blue Crown Victoria. I had never heard of this car before the other night. I complained and said the car was too big and the only other option offered by the guy at the counter was a smaller car for $24 more per day. Since I was staying local for the three days, I did not want to pay more. I realize, the disclaimer when I rented online said it could be any kind of car. But in my wildest dreams I would not have imagined this monstrosity. The crown Victoria is a cop car I guess. Well, I have never seen a powder blue cop car, have you? Heck, I've never even seen this car on the lot! Bottom line...buyer beware....never ever get a "special" from Dollar. I think they pull the dust off of an old car to get a quick buck.
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trmn8r on 05/15/2012:
Awesome review.
clutzycook on 05/15/2012:
My grandparents drove a crown vic back in the 80s. Other than cop cars, I haven't seen one in about 25 years.
FoDaddy19 on 05/15/2012:
Nothing wrong with a Crown Vic. Comfortable, durable,reliable, and cheap to fix in case something goes wrong. Police and Taxi services use them for a reason. My grandfather drove them exclusively from the 70's to today. I find it difficult to believe that the OP had never heard of the Crown Vic, I mean they are ubiquitous.
Personally I'd much rather have a Crown Vic than some tin can Echo, Versa, or Aveo. IMHO the OP did well.
trmn8r on 05/15/2012:
I'm imagining the back seat, draped in velvet and a luscious blond. Gosh I miss the 80's...
DebtorBasher on 05/15/2012:
I think the Crown Victorias are what the police use...or, used to use.
DebtorBasher on 05/15/2012:
Opps...didn't meant to repeat you Clutzy...I didn't read the comments before posting mine.
ok4now on 05/16/2012:
D.B. You are correct. The police used to use the Crown Vic's. They are built on a frame chassis and can take a lot of abuse. Also easy to repair in an accident. They stopped using them because the gas tank was mounted behind the rear axle. They were exploding/catching fire when rear ended at highway speed. Many deaths and injuries due to this design. Ford was made aware of this but claimed that there was no other place to mount the gas tank. They were replaced by Chevy's that are uni-body construction. They collapse like an accordion when hit and can't be fixed. Go figure.
onlooker on 05/16/2012:
Did you rent over mother's day - some increase in rentals due to holiday maybe?
Were there many graduations going - some increase in rentals due to increased visitors?
You got a boat - but which would have been worse the Crown Vic or the Crowne Zilch?
I too would have been taken aback with that car. But like above it would have been better than some of tincans out there.
FoDaddy19 on 05/16/2012:
I want to clarify something. The police used and still use the CV . The CV, along with its platform mates, the Mercury Grand Marquis and Lincoln Town Car, went out of production last September. Mainly due to upcoming CAFE standards, and the fact that the civilian customer base was literally dying off of old age. Very few police departments stopped using them, the whole exploding gas tank thing was blown out of proportion. It was mainly due to a case of sheer numbers of the car in law enforcement use and the nature of how the cars are used in law enforcement, to my knowledge there is problem with civilians CV's exploding, largely because they don't use the cars in the same way police departments do.
In the interest of disclosure. I was in fleet sales for Ford for a couple years, and I sold these things by dozen.
MRM on 05/16/2012:
In my city, they still use unmarked and marked Crown Vics on the road. And I hate those civilian Crown Vics on the road because you think that they are police officers.
trp2hevn on 05/16/2012:
I think if the OP wanted a certain type of car, then they shouldn't have picked a category that leaves it open to interpretation as to a good deal or not. Someone else may have been delighted to have a comfortable car. Also, maybe the location was overbooked on those other car categories and had a surplus of the larger cars.
Slimjim on 05/16/2012:
Crown Vics are one of the most seen cars on the road. 9 out of 10 taxis and police cruisers use them. (or used to as they just stopped making them in 2012, not the 70s). Honestly, if I was taking pot luck, I could think of a lot worse cars to get. To each his own I guess. I would have no problem with this car if the price was right.
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Buyers Beware
Posted by
Daytona Man
DAYTONA BEACH FLORIDA, FLORIDA -- Public BEWARE! If your thinking of renting a car you should know the facts. The rental companies especially Dollar Thrifty are in business to trick you into spending your money. This starts from the time you book your car reservation till you arrive to pick your rental up. The sole roll of the person at the rental car counter is to attempt to up sell you a different care small to large etc. You will be told that some smaller cars don't have certain equipment, this is not true. Should you reserve or rent from the Dollar Thrifty at the Daytona Beach Airport you will be subjected to harsh and continuous sales tactics You must understand that these Rental Sales Agents are motivated by the fact that they must meet certain sales quotas or face being written up and then fire. The management of Dollar Thrifty based in Orlando FL has a financial part in this factor. When you book online with this company you are sent a random survey asking you to respond with your rental experience. Most people figure that if they turn in a bad review they will be sent coupons that will save them on their next rental. These survey reviews are sent to the Rental agents for their review and they see what the customers are saying about their rental experience. I'm sorry to say that most of these reviews are lies fron the consumers. Just remember " YOU GET WHAT YOU PAY FOR" and " YOU MUST PAY TO PLAY". You will never get the deal your looking for from this company due to the ruthless people running the company.
Also a special note to all you local people renting in Daytona Beach and surrounding areas. Smarten up and get your own car as you are getting ripped of by Dollar Thrifty every time your rent at the counter at the Daytona Airport. THIS COMPANY IS A RIP OFF for everyone.
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trmn8r on 10/31/2010:
"The rental companies especially Dollar Thrifty are in business to trick you into spending your money."
I haven't rented a car in years, and times have changed. Back when I rented cars, my interpretation was the rental car companies were in business to rent cars at a profit.
Ben There on 10/31/2010:
All rental car companies encourage their employees to upsell upgrades and insurance. Some lay on the hard sell a little too thick, and it can be a turnoff. However, if you are a frequent renter - or at least they think you are - they will lay off the tactics as the chances of converting the sale go down a lot.
I have noticed that cities with a lot more business travelers like Houston or Charlotte have a much different approach, probably because their customers knows exactly what they want, and they already know about insurance, upgrades, etc...
Airports in cities with a lot of leisure travelers - like Orlando and Vegas - often have agents that are all about the hard sell... Vegas and Orlando customers are more likely to be less familiar with how their own insurance works with rentals, plus they are more willing to pay a little extra for a bigger car, so the upsell messages are more prevalent.
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Horrible Experience With Dollar Rental
Posted by
CANCUN -- I was on a four day vacation with my wife for which I rented a car from the airport location.
On the second day of my trip (Friday, August 16th), I had filled up the gas tank and on the way, I had a flat tire while driving from Cancun to Tulum, near Playa Del Carman. I was waiting in the heavy rain for any passer-by to assist me in changing the tire as the airport location wasn't helpful at all in calling someone to help me out.
After an hour and a half of waiting, a cab driver finally agreed to change the tire for US $30. Then, I called the airport location again and was told to return the car at the Playa Del Carman location in exchange for a new car. When I reached this location, I was told that there are NO new cars available and that they will need to fix this spare tire and so I need to wait.
From here on, our vacation plans went downhill. It took the staff at this location TWO hours to have an update for my car. After the long wait, I was told that the car couldn't be fixed and that they will NOW find me a new car. I thought this was ridiculous since they had firmly told me earlier that no new cars are available. So I was lied to and made to wait without any reason. This is UNACCEPTABLE and UNETHICAL. We were simply taken advantage of as tourists by this unprofessional, discourteous and useless staff.
As it was almost the end of the day approaching with your unplanned and unequipped staff trying to find us a car, we could not go to Tulum and had to turn back and drive to Cancun.
The next day (Saturday), we decided to return the car to a nearby location to our hotel (Live Aqua). This location is next to Fiesta Americana and we were told about this location by the airport location staff when we were renting the car. We were told that we could return the car to this location in case we didn't need the car. There comes our next shock, almost unbelievable for an established rental company, such as Dollar. The one person sitting at this location heard our story and I told him that I want to return this car and should not be charged for the previous day as that was a waste just waiting on an unreliable staff to help me. This person simply told me he can do NOTHING. Not only could he do NOTHING, he said he doesn't have a way to reach his supervisor. He said his landline doesn't work and his cell phone doesn't have any balance.
Then as we were leaving, he tells us that he is talking to his supervisor via Yahoo messenger and the supervisor cannot do anything to help including waiving off a day's charge on the rental, or compensating us for the gas we filled or the $30 we gave to the cab driver to get the car fixed. So we wasting another couple hours with this lazy, half-asleep, so called Dollar-employee!
The next day as we went to the airport to fly back to USA, at the car rental office, I was given the same cold, unhelpful, useless attitude and was INSULTED by being asked by the staff manager " So if you don't want to pay one day's car rental, do you only want to pay a dollar?!"
I was shocked at his guts taking to a customer in this tone. What an ill-mannered, uneducated staff!
He did not help out or understand our plight one bit. Instead of feeling bad for our ruined vacation, he talked to us in this airy and condescending tone.
I have spent a good amount of money on my vacation and am not frugal in any way. I was asking for only what is fair and ethical, and what a company like Dollar is beholden to do for its customers. Instead I had to deal with a bunch of morons who not only are pathetic at their jobs, but also lack basic common sense and ethics.
I hope after reading this, you can better plan your car rentals and can actually enjoy your vacations.
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Posted by
INDIANAPOLIS, INDIANA -- Consumer Warning to any travelers renting from Dollar Rental Car at the Indianapolis Airport. Questionable practices!
First of all, our trip to Indianapolis was a wonderful experience as we moved our daughter from Casa Grande Arizona to Butler University, except for our rental car nightmare.
We rented on Friday when we flew in and drove straight to the hotel, however the next morning was a nightmare. As we were all loaded up and ready for the exciting trip to Butler, the battery was dead. Of course our daughter was upset over the thought of missing her move-in time along with orientation meetings. We called Dollar Rental Car and asked for a new vehicle (as we knew we had not done anything to drain the battery). Additionally, my husband, who is a mechanic, even noticed that the battery terminals had been recently cleaned indicating that this vehicle had probably had previous problems with the battery. We thought Dollar Rental Car would be happy to help us out. However, we were told that because we did not buy their roadside coverage they would not replace the vehicle nor send help to fix the problem (we had AAA and did not need their coverage). We were told we would have to contact our own roadside service. I was amazed at their lack of customer service or willingness to help stranded customers because of a faulty vehicle. We called AAA and they were there to save the day in minutes. Interestingly, AAA attempted to test the battery, but the battery was completely bad. We were told it could not even be tested, let alone charged. We had to replace the battery in order to use the vehicle to get our daughter moved in and to orientation at Butler. AAA filled out a receipt indicating that the battery was bad and the replacement charge. When we returned the vehicle on Monday and again explained what happened and that we had to purchase a battery. Dollar Rental Car made copies of all documents so we were encouraged that Dollar Rental Car would step up and take care of their customers. We were told that Linda (manager) would call us back. However, when Linda called us back, she was very defensive and told us that we should have called them about the battery and that they would have given us a new vehicle; therefore they were not going to pay for the battery. We told her that Dollar Rental Car was the first place we called, but were told we had to call our own road side service. She then became even more defensive and told us that they would only pay for half of the battery replacement charge because we should have had the battery change authorized first, and because we did not they would not pay for the entire charge. Really?! Again we reiterated we tried to get help from Dollar Rental Car as soon as we had the faulty battery problem, but were told we had to use our own roadside service. We explained that we tried to get them to initially fix the problem, but they refused. We also explained that we did not and still do not see any mention of preauthorization of replacing a faulty battery in our contract. We have spoken with numerous people from Dollar Rental Car including the owners of the Indianapolis Airport location. They were rude, and resistive to taking responsibility for renting a defective vehicle. They have even stopped returning our calls. We are appalled at the way we were treated and want to warn other travelers to avoid using this company for their rental vehicle needs. I think we will stick with AVIS and Hertz as we have always used in the past with excellent service.
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BEJ on 08/25/2011:
Contact Corporate at
E-mail: Customer Service Request Form
Mailing Address:
Dollar Rent A Car, Inc.
Attn: Customer Service 2W2
P.O. Box 33167
Tulsa, OK 74153-1167
Toll-free Support Service: 1-800-800-5252
Fax: 1-918-669-2060
On there website is a page where you can send them an email.
At Your Service on 08/25/2011:
I can understand both sides of this complaint. If I was renting the vehicle and had AAA tell me the battery was bad, I would have made another call to the rental agency about the process for this to take place. I would not have taken it upon myself or assumed reimbursement for the costs.
Old Timer on 08/25/2011:
Dollar sucks. The location in Kauai stole our camera. The manager admitted theft was a problem and "we could probably find our camera at one of the local hock shops"? WTF?? Called corporate and they said to bad even they know it was taken by one of their employee's.
Used to like Dollar, now so many of the locations are just crooks and con artists. Sorry you had to get ripped for a battery. Our camera, your battery, probably 1,000's more stories about Dollar out there.
trmn8r on 08/25/2011:
I agree with At Your Service. Once you found out the battery was back, a call to the rental place would have been in order. With AAA standing there waiting for instruction, it would have to take place quickly, but it makes sense to be sure the charge is authorized.
Given what you went through, and the conversation that you had with corporate, I think they should fully compensate you.
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Dollar Rent A Car (complaint) – Daylight Robbery
Posted by
Just to make it clear, we made our car rental reservation through a third party company called Booking Group (known as bookinggroup.com or economybookings.com). When troubles started Dollar blamed everything on the third party company. I'm not buying it…
Dollar robbed us 3 times:
1. According to the voucher we were holding the balance was EUR 127: "€ 127.03 is payable to Dollar on your arrival".
(Approximately $190 at that time)
Dollar charged us $250. After an 11 hours flight it was not easy to argue...what could we do?
Dollar response: "Our records indicate your reservation was booked as $250 in our system for the rental charges, which is what you were charged. Since the Euro amount was quoted to you by the third party company, and they booked the reservation in our system as $250, we must ask you pursue this matter further with the third party."
2. According to the voucher the drop-off location was Manhattan (no fee mentioned):
"Drop-off location: USA New York, Manhattan, Manhattan Downtown"
Dollar charged us with an extra $50, which was a Drop-off fee for returning the car to a different location than the original.
Dollar response: "Since our records indicate this vehicle was reserved with Dollar to return to JFK, we must conclude the third party booked with us incorrectly"
3. Dollar did not explain that the prepaid fuel plan is just an option; we understood that we have to take it.
Dollar response: "It appears you accepted prepaid fuel upon pickup. This was $34.29."
My recommendation: Don't book Dollar Rent-A-Car; Don't do business with Booking Group.
Shahar Galili (on behalf of my wife and sister-in-law)
Bookinggroup ref 38026580 / Dollar ref S3869742 / Dollar Case ID 1337704
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Avoid, at All Costs, PHX Dollar Rent a Car
Posted by
PHOENIX, ARIZONA -- When it comes to renting from Dollar Rent A Car, take a pass and rent from another rental company. What a truly awful experience.
My recent interaction with them at PHX Sky Harbor was THE worst rental experience of all time - and I rent a lot (both for business and personal use). The agent I dealt with was incredibly high pressured, distracted and unfocused (by other agent's issues), and potentially the most disingenuous rental agent I've met.
I was told Dollar Rent A Car vehicles do not carry insurance of any kind. Since Arizona isn't a "No Fault" insurance State, I found this hard to believe. The agent told me that if I got pulled over (for any driving infraction), I could be charged with not having valid insurance. I declined all the high pressure extra insurance and was on my way.
The first thing I did was check the glove box for registration and insurance documents. Sure enough the vehicle had an insurance card issued by Rental Car Finance Corp (Policy # S098). So, not only was the rental agent a high pressured jerk, but he was also blatantly lying when he said the car had no insurance, whatsoever. I completely understand that if I damage the car, or I'm in an accident, I'm on the hook for the repairs for the car. But to tell me that I'd be in violation of the law without their supplementary insurance is not only disingenuous, it's an outright lie. I find it hard to believe that the agent was working under the direction of the corporation. But, after reading all the other similar reviews, I'm guessing this is company policy.
Just so you're aware, Dollar Rent A Car is part of the Dollar Thrifty Automotive Group. And, clearly Dollar Thrifty Automotive Group has a customer relations problem. I've contacted them with my experience and I never received a reply. So, I'm making my experience public (which obviously isn't unique) and making it as widely known as possible.
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$$$$Expensive Insurance in Mexico at Dollar Rent a Car
Posted by
SAN JOSE DEL CABO, BAJA, MEXICO -- Traveling with friends to Cabo San Lucas Mexico, we reserved 2 cars through Dollar Rent A Car at the airport in San Jose Del Cabo using United Airlines MileagePlus program. The rental price was estimated at $157.73 per week for each premium car. When we arrived, we discovered that we were not covered by our insurance in Mexico and the cost of each car with the recommended coverage was increased to the outrageous amount of $650! We should have walked (literally) away at this point but had planned to drive to La Paz as an important aspect of our trip.
We ended up with one Suburban to hold all eight of us at the slightly less outrageous cost of $796.84! We were then further raped by an inflated exchange rate used by The company resulting in the final insulting cost of $919.10 on my credit card statement when we arrived home. Our insurance had covered us on a previous trip to Mexico, so I had not checked with them before leaving on this vacation-my mistake.
Evidently many US insurance companies are no longer covering rentals in Mexico or insurance must be prearrangement including obtaining a specific VIN # for the rented vehicle. Dollar Rent A Car should provide NOTICEABLE warning to their customers that they may have to make special arrangements for insurance in other countries or pay outrageous prices.
I will certainly never rent a car in Mexico ever again but I will also never use Dollar Rent A Car as they clearly misrepresented the rental cost. I feel abused and it was a terrible beginning, paying almost 6 times what we had expected to rent a vehicle including 2 hours of miserable negotiations in the Dollar Rent A Car Office, at the beginning of an otherwise great vacation.
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Henry on 03/08/2014:
Please NEVER rent a car at Dollar Rent a Car at Los Cabos airport (Baja, Mexico). Its a Scam !
Prior to my trip to Cabo I booked online an economy car for 3 days at a total cost of usd 50 dollars. Well, guess what... once I picked up the car, I was obliged to buy "liability insurance" for a total cost of 150 dollars for 3 days!
So the total bill became usd 200 bucks! ,,,the insurance cost was 3 times the cost of renting the car....this is a scam! These guys are making a ton of money by requiring liability insurance, and are not transparent about this cost when you rent the car online! Liability insurance should be 12-15 dollars a day...but not 50 bucks per day Dollar rent a Car is charging !!
Not only that ...the exchange rate they use its also manipulated so they can charge you more. The use an exchange rate of mxn 14 pesos for 1 usd...and the market exchange rate at banks is only 13 pesos per dollar...in other words they inflate the bill by charging you a high exchange rate
I complained to the manager, but he couldn't care less
Their tactics are much worse than time share salespeople...SHAME ON YOU DOLLAR RENT A CAR
Please do yourself a favor and don't rent from Dollar rent a car at San Jose del Cabo airport. Mexico
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Waiting a Month for My Deposit to Be Returned and Still Waiting
Posted by
ORLANDO, OREGON -- Urgent!!!
Read this before you rent from Dollar Car rentals…..Warning Don't!!! rent from this organization
I am still waiting for my $250 deposit to be refunded since the 7th of June
I have emailed more than 20 times no reply!
All info about my car rental is below
To whom this may concern
Handle this case as Urgent and very serious!!
Firstly I gave all the info you are asking for three times with my last mails I will forward these to you again. I give you the info again now next to your requests.
This is Fraud and I don't take this lightly!! I'm actually livid. I will advertise this to everyone. The deposit amount of 250 dollars should have been refunded the day we returned the car!!!!
I want my money back within 2 days from now otherwise I'm going to open a case of fraud against Dollar car rental. I was warned by friends about USA car rentals and the deposit problem.
We also upgraded to a red Mustang convertible and had to pay more, here is what the statement on my side shows:-
25-04-2013 pre paid car rental Rental Cars. com Manchester R 1295.64 about 120 Dollars
08-06-2013 upgrade + holding deposit of $250 DOLLAR RENT-A-CAR MCO000ORLANDO FL R 4115.34 about 410 dollars
Nothing has been returned as the deposit. The R 4115.38 included a $250 deposit and it has not come back.
Here is the link to our reservation conformation-
We would like the opportunity to respond to your message, but we are having difficulties locating a copy of your rental record; please provide the following information:
1. Reservation confirmation number or rental agreement/record number. 236412887
2. Name of primary renter. Liesl Gruber my Wife
3. Beginning and ending dates of rental. 3rd to 7th of June
4. Location of rental. Orlando airport 9201 Airport Blvd Orlando, Fl 32827 Orange
It's the 1st of July today I should have had my deposit amount back 23 days ago!!!!!!!!!!!!!
I will not wait another week or two for your response!!!
Advise what the delay and handicap is!
This is pathetic really
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Read the Fine Print or It Will Screw You!!
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AIRPORT BLVD MOBILE, AL, ALABAMA -- My family rented a van to travel to Gatlinburg, TN then DC. Price quoted was $40/day for UNLIMITED miles. When we picked up the car, the customer service person pretended to have a friendly discussion and asked us where we were going. Told her were going to DC and she says that it will cost us an extra 60 bucks per day to rent the car because that DC (TN was neighboring state for us) was not a "neighboring state". Re-read the fine print and there was a small statement saying that the "unlimited miles" only applies to neighboring states.
So our price for renting went from 250 for the week to a little over 600. I wanted to turn the car down but my trip was the next morning and our hotels were already booked so couldn't do that. In hind sight we should have elected return the car in TN and rented another car up there. State of the car was not the best either; probably the worst rental that I had. Seems as though it has been in a previous accident and Dollar marked it indicating that they were aware, which was fine with me except for the fact that it was a bit embarrassing to drive around with a car with giant scratches/dents all over it. Plus it felt as though the balance or tire rotations was off as the steering wheel shakes a bit and moves to the right slightly when driving at speeds>65 mph; but we didn't catch this until we were on the interstate.
When we came home to return the car, the same lady was there but her face was very unfriendly and cold this time. Seems as though she was having a bad day or I was being in inconvenience to her. Needless to say, I will never rent a car from them again. Even if I have to pay a bit more from a diff company, if the car condition was better or the customer service was better, it will all be worth it.
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tnchuck100 on 05/30/2012:
As always, advertising giveth, fine print taketh away.
When it comes to car rentals, subscription services, Sears, Ashley Furniture and banks trust NO ONE!
trmn8r on 05/30/2012:
Here's the thing. In the old days, and I'm talking like Grapes of Wrath, unlimited mileage was common. Then people like me abused it and drove all over heaven's creation - for example I moved several times from one state to one several states away, round trip.
Sometime in the last 15 years, it became common to make unlimited mileage rare. And if they ask you, NEVER tell them you are going into another state. ALWAYS read the fine print, NEVER tell a rental agency you're going anywhere. Say you're parking it in the driveway...
BigAl on 05/30/2012:
If in the fine print it says that you may drive the rental in certain states only and you are pulled over for any reason, or in an accident in an unauthorized state you could be charged with auto theft. Any insurance purchased with the rental would also be void. It is not good advice to lie to the rental agency.
FoDaddy19 on 05/30/2012:
I agree with trmn8r and BigAl. It's actually standard practice for all rental agencies to limit the area you're technically allowed to drive the car in. A couple years ago on a ski trip to SLC, I had the idea that I'd like to drive out to Vegas. When I checked the rental agreement for the car I was renting there indeed was a clause in there that mention that the car wasn't to leave the state, and something to the effect that if it did leave the state the contract was void and the car would be regarded as stolen.
Churro on 05/30/2012:
I see a lot of rental car inexperience in these comments. Yes, every company defines its driving area and that driving area changes from one company to the next and interestingly enough from one company franchise to the next and even from one model of car to the next. It can get pretty confusing but I generally find most franchisers on most models allow unlimited mileage within the continental united states and many times Canada just as Dollar states is their policy within their company FAQ .
"Can I drive the rental vehicle into different states or to Mexico and Canada?
At most Dollar car rental locations, driving is restricted to the Continental United States and Canada. Please refer to the Local Policies, found within the reservation process, for specific information regarding geographic limitations at the Dollar rental car location where you intend to rent a Dollar vehicle."
Please note Dollar clearly states "At most Dollar car rental locations". I wish the rental companies did a better job of disclaiming the driving area when booking online. It's always best to get the driving area in writing when booking or if it's not clearly stated to call.
It's easy to see how one could be confused about this since dollar FAQ states a differing policy than presented to the OP. Good review.
trmn8r on 05/30/2012:
You're right about that BigAl. I shouldn't have suggested others play the game the way I do. It could indeed lead to financial harm.
I like to live dangerously and never think I'm going to get pulled over or have an accident.
prince caesar on 05/30/2012:
NOwhere on the rental agreement does it say that you have to tell them everywhere you are going......they try to be friendly and ask you where you are going, but you don't have to answer because its really none of their business where I'm going......I hightly doubt its considered "theft" if you take it over state lines.....but if you DO have an accident or break down over their state limits, they can end up charging you that extra money.
Xyzal on 05/31/2012:
As far as accidents and insurance coverage, I used my regular insurance through StateFarm as you can switch coverage from your current car to a rental. Take home point is to do your insurance research and never use insurance offered by the rental companies; 9 out of 10 times, your current car insurance that you are using or credit car used to book the car has an extra benefit that covers rental cars.
prince caesar on 06/09/2012:
My American Express covers me for rental car accidents. If I rent a car using it, they charge me 19.99 for the entire length of the rental, whether its one day or 20 days.....not 19.99 a day. Their insurance is ridiculously priced...
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LIES and other B.S.!
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WINDSOR LOCKS, CONNECTICUT -- I called Dollar Rent-A-Car at Bradley International Airport using their local number, not the 800 number and spoke with one of their reps. I asked her if they offered competitive pricing against other car rental companies in the area and she proudly told me (LIED TO ME!), "I know for a FACT that we have THE lowest rates at Bradley International". I was looking for a rental for the next day, not for today, and she told me that at she is only able to book rentals for today, and that I would need to use the 800-number to book a car for any other day. I asked her if the people at the 800 number also offer the cheapest local rates, and she said to me, "They had better, because we are paying them an exorbitant amount of money for their services". So I called the 800-number to hopefully get a competitive price quote on a minivan rental for the next day (I already had a firm rate from Alamo for $39 per day). The 800 number folks quoted me $124 per day!! The prices which were SUPPOSED to be the LOWEST at Bradley were LIGHT YEARS away from Alamo's... in fact, Dollar's quote was the HIGHEST price quote I had received from any of the rental companies. I decided to do the local Dollar folks a favor by calling them back and letting them know what a disservice the 800-number people were doing for them (and at such an exorbitant amount of money for their services). So I called and began to explain to the local agent what had happened when I called Dollar's 800 number, but the agent cut me off mid-sentence and rather tersely said to me, "I am very busy right now with a lobby full of people and I don't have time for this", to which I replied, "I was only trying to do you guys a favor and help you out by letting you know what the 800 number people are doing to your business, and when I had called you guys earlier your associate had told me that she knew for a fact that you guys were the lowest". I then began explaining how I already had a quote for $39 from Alamo for a minivan, to which he responded, "well you probably did not tell her it is for a minivan, we can't match that price". Truth be told, she never qualified her statement with "I know for a fact we are the lowest on only some cars". Anyhow, that was my first (and last) experience with Dollar. What an ENORMOUS DISAPPOINTMENT!!
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drugdoc121 on 04/30/2011:
I have personally rented minivans from many different car companies and NEVER have had one quote me below $50/$60. Sorry, not for a minivan. Plus I live in Ct and $39/day is not a rental price here for a minivan. I think the agent was right, I think you were misquoted by Alamo.
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In much the same way that passports allow free travel to and from destinations around the world, DSU offers its students a "passport to life." This passport will enable students to become contributing and productive members of society while gaining the confidence needed to take hold of opportunity, earn respect and build on their success. It all starts here, at DSU.
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Commemoration of the 10th anniversary of the tsunami of December 26, 2004
Ten years after the tragedy that left more than 280,000 people of 37 different nationalities dead or unaccounted for and several million homeless, France pays tribute to all the victims of the tsunami of December 26, 2004.
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France condemns the detention by armed groups of 43 Fijian blue helmets deployed within the framework of the United Nations Disengagement Observer Force on the Golan Heights (UNDOF), as well as the surrounding of Filipino blue helmets.
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The situation of the Eastern Christians is unfortunately dramatic. The ultimatum issued to these communities in Mosul by ISIS is the latest tragic example of the terrible threat facing these people – who have historically been an integral part of the region – by jihadist groups in Iraq as well as Syria and elsewhere.
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These documents concern 45 treaties and maps of countries in West, North and East Africa during the period of 1845-1956.
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The challenges posed by trafficking, illegal immigration and terrorism concern us all and require more effective control of Libya's border areas, and more generally the Sahara-Sahel region.
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"Latin America – a major foreign policy objective" - Op-ed published by Laurent Fabius in the French newspaper Le Figaro (20.02.13)
Starting on February 21, I will travel to three Latin American countries – Colombia, Panama and Peru – to work on revitalizing our relations with this continent. My visit to the region, following those by the president and the prime minister, has a clear purpose: we want to foster a lasting rapprochement with Latin America; this is a major foreign policy objective for us.
Election of Hailemariam Desalegn as chairman of the African Union (28.01.13)
France welcomes the election of Ethiopian Prime Minister Hailemariam Desalegn as chairman of the African Union. It commends the exemplary work of the outgoing presidency held by Benin, notably with respect to Mali, for which it encouraged the mobilization of the African and international community.


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The following homes were taken over by lenders as part of the foreclosure process. Data were compiled by California Resource of Lodi from transfer documents filed with the county recorder and county assessment records. The date listed is the day the lender took title to the house. The price is what the lender paid for the property (usually mortgage balance plus foreclosure fees).
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|Fletcher Hotel-Restaurant de Witte Brug Kerkweg 138, 2941 BP Lekkerkerk, Netherlands (2.2 miles from Krimpen aan de Lek)
Score from 194 reviews: GoodIn the heart of the quiet polder countryside, near the town of Lekkerkerk, you will find the charming and peaceful hotel De Witte Brug, built in a quaint farmhouse style. More…
" I stay with my friend at the hotel for one night. Great location for those who like nature. Breakfast was very good. Staff in the hotel very helpful and pleasant. Room have everything that you need. We ... "
$73 Average price per night
|Novotel Rotterdam Brainpark K.P. van der Mandelelaan 150, 3062 MB Rotterdam, Netherlands (4.5 miles from Krimpen aan de Lek)
Score from 404 reviews: Very good There is 1 person looking at this hotel.Novotel Brainpark is a modern 4-star hotel, only 13 minutes by car from the center of the city. More…
" Staff at the reception was particularly good, professional and nice. "
$86 Average price per night
|Campanile Hotel & Restaurant Rotterdam Oost Koningslaan 2, 3067 TG Rotterdam, Netherlands (5 miles from Krimpen aan de Lek)
Score from 372 reviews: Good There is 1 person looking at this hotel.Campanile Rotterdam Oost is located in the east of Rotterdam only 711 yards from Rotterdam Alexander Metro (subway) Station. It features a guest reading room and a shaded patio terrace. More…
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|Van Der Valk Hotel Rotterdam Nieuwerkerk Parallelweg-Zuid 185, 2914 LE Nieuwerkerk aan den IJssel, Netherlands (5.4 miles from Krimpen aan de Lek)
Score from 180 reviews: Very goodHotel Rotterdam - Nieuwerkerk is located in the center of the green heart of Holland. The hotel has spacious, luxurious rooms. More…
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|The Student Hotel Rotterdam Willem Ruyslaan 223-225, 3063 ER Rotterdam, Netherlands (5.7 miles from Krimpen aan de Lek)
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|Best Western ART Hotel Rotterdam Mijnsherenlaan 9, 3081 GA Rotterdam, Netherlands (6 miles from Krimpen aan de Lek)
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" great staff, big room, big bathroom, clean, comfortable bed, great views, metro very close by, parking. overall a great hotel and highly recommend staying there. "
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L7 B3 Sandpiper Dr., Anchorage, AK 99516
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This Second Phase of Shangri-La Estates is Prestigious & Popular Offering Premier, Luxury Homesites with Panoramic Inlet, City, & Mountain Views! These Acre+/- Homesites on Breathtaking Grounds Feature Trees, Privacy, Paved Streets & Underground Utilities! Owner Financing! Ready to Build Your Special Home! Motivated Sellers! Go to www.Shangri-La EstatesEast.com,Call Listing Licensee Anytime! Brokered And Advertised By: RE/MAX Dynamic Properties Listing Agent: Christina Swires Click here to learn more about this listing..
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Category: Designers/Studios,
Posted by: Michelle S
Location: Brisbane
Posted: May 12th 2014
I was drawn to the geometric shapes utilised in the packaging design for Xylo Eyewear created by FIVE EIGHT, at the time unaware that this was a Greek design studio. It wasn't until I read on about the brief for this product that I realised the geometric shapes I was drawn to were very familiar to me. FIVE EIGHT had utilised designs painted on homes in a village on the greek island of Chios where my I met my husband and lived for almost 2 years called Pyrgi. Having just studied the work of Peter Saville for my history assignment whose design ethos was to take the old and blend it with modern type and techniques, made me realise that even a design studio in Greece of all places also used this method. We were also learning about the importance of colour that week and I loved the warm feeling of the "craving the sun" image. Being that the product (sunglasses) is made from the unusual material "wood" the natural feel to the packaging and simplicity of the type surrounding the logo is nice.


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Authorities arrested three men in conjunction with the deaths of more than 200 people in a nightclub fire in southern Brazil. John Lyons reports on the latest on Lunch Break. Photo: AP.
SANTA MARIA, Brazil—Authorities detained four men in conjunction with the deaths of more than 200 people in a nightclub fire in southern Brazil over the weekend: two of the owners of the venue and two performers whose pyrotechnics display allegedly went awry and started the blaze.
Fire Rips Through Nightclub
People run away as firefighters try to put out a fire at a nightclub in Santa Maria, Brazil Sunday. AFP/Getty Images
State authorities said the detentions were "temporary" and were part of efforts to push the investigation forward, a legal power available to Brazilian courts, and didn't necessarily mean the men would be charged.
At issue was a pyrotechnic device used by the band that its members and police refer to as a "Sputnik."
Survivors of the fire—Brazil's deadliest in nearly five decades—have said in local radio interviews that around 2 a.m. Sunday a Roman candle or emergency traffic flare that figured in a country-music performance ignited a fire in the roof of the club, called Kiss. Witnesses said either a musician or a security guard grabbed a fire extinguisher and tried to stop the fire. But the extinguisher didn't function, according to accounts by survivors and a band member in television interviews.
What ensued was a chaotic scramble for the only way out: a single entrance in a large nightclub that had no emergency exits, according to police investigators. At least 232 people died, mainly of smoke inhalation, according to police. Around 130 were injured; officials said at least 10 of the injured were fighting for their lives.
Police identified the two detained club owners as Mauro Hoffmann and Elissandro Spohr. Mario Cipriani, a lawyer for Mr. Hoffmann, said his client was a passive investor in the establishment and believed it to be up to code and meeting legal standards. Representatives for Mr. Spohr couldn't be reached to comment. The detained band members weren't identified by police. Representatives for the band couldn't be located.
A fire swept through a crowded nightclub in Santa Maria, a small town in southern Brazil, claiming at least 232 lives and plunging the nation into mourning. The WSJ's Brazil bureau chief tells us more about Brazil's deadliest fire in decades.
Marcelo Arigony, a state police investigator, said the club's permits were expired at the time of the fire. What's more, police are investigating whether the permits were lawful considering the club had only a single exit. Another line in the investigation is whether the pyrotechnic show was in line with fire-safety laws.
The club didn't have a video system, making it difficult to determine how many people had entered the club on the night of the fire.
"We are investigating and without a doubt those responsible [for the fire and the deaths] will be identified," Mr. Arigony said.
The band, called Gurizada Fandangueira, had advertised its use of pyrotechnics as part of its performance of a raucous style of Brazilian country music featuring the accordion. Band members said on television that the band's accordionist, Danilo Jaques, was among the dead. According to witnesses quoted in radio reports, he re-entered the club in search of his accordion.
Eliel Lima, the group's drummer, told Globo Television that as a player hired mainly to drum he knew little about how the band's pyrotechnics functioned. He said once the fire began, it quickly became difficult to get out. "It was hard. I had to push the door with my foot. When I got out, there was a giant plume of smoke," Mr. Lima said, pausing at one point to shed tears for the death of his band mate.
Other grim details of the tragedy emerged Monday. Many of the dead were found trapped near bathrooms off to the side of the stage in the nightclub. Investigators theorize that they must have been looking for an emergency exit as access to the main door had become clogged with people trying to get out. But there was no exit there.
"People got lost in the corridor that led to the bathrooms and were overcome by toxic smoke that quickly suffocated them," said Capt. Jair de Oliveira, a military police spokesman.
In a statement, the club management vowed to cooperate with authorities and defended its response to the fire. "Our employees have the highest technical qualifications and are adequately trained and prepared for any contingent situation."
The statement added, "In this first moment, the priority of the club is to give all the attention necessary to survivors and relatives of the fatalities."
The detentions came as relatives and survivors of the blaze began burying the dead, many of them college students who had come to the small town of Santa Maria in Rio Grande do Sul state to study agronomy and other subjects. The nightclub was packed Saturday as students gathered to celebrate the return to classes at the nearby Federal University of Santa Maria after the summer holiday.
On Monday, Santa Maria, a normally vibrant, tightly knit college town, was somber, with many businesses closed in mourning and some tying ribbons to the antennas of cars. Hundreds of people attended an impromptu prayer vigil in the late afternoon. Throughout the day, relatives of the dead gathered in a makeshift morgue in a basketball gymnasium not far from where the fire took place.
People gathered around caskets, many crying, others in stunned silence. One by one, families took caskets away to be buried.
It is nearing the end of Brazilian summer, and the temperature in the inside the muggy gymnasium rose well past 90 degrees Fahrenheit. Occasionally, a mourner would faint, sending emergency workers scurrying over to help.
"I lost about 15 friends in this tragedy, between students, club workers, and the band member," said Benhur Vieira, a 28-year-old events promoter who often worked with the club and counted himself lucky he didn't attend Saturday night's concert.The disaster ranks among Brazil's deadliest fires in decades, and plunged the South American nation into mourning. President Dilma Rousseff traveled to the scene on Sunday and met with survivors.
"It is a tragedy for all of us,'' said Ms. Rousseff, who launched her political career in Rio Grande do Sul state.
The fire adds to a chilling list of nightclub disasters over the past decades. In the largest, 309 died after a fire spread in a nightclub in Luoyang, China, on Christmas Day in 2000.
Improvised pyrotechnic performances inside nightclubs were to blame in at least three other such tragedies, including one that killed 194 in Buenos Aires in 2004 and another that killed 152 in Russia in 2009. In one of the deadliest nightclub fires in the U.S., a pyrotechnics display during a 2003 performance by the rock band Great White at a Rhode Island nightclub set a blaze that killed 100.
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A number of school districts in our region have Lego Leagues. It's a popular extracurricular activity, but one a lot of people aren't aware off. Monday, Tully's league presented their projects to the school board, some included robots. Our Iris St. Meran was there and tells us more about the projects and the goals for the program's future.
TULLY, N.Y. -- Legos are more than just a past time for children. In many school districts, like Tully they provide a valuable learning experience.
"It's fun and you get to work with a team," said FIRST Lego League participant Jared Swift.
Tully's PTO started the Leagues two years ago. The students, ages six through 14, participate. This year, their concept was "Senior Solutions." So they interviewed older adults, identified challenges and by making moving parts, developed a solution.
Six- and seven-year-old Oscar and Jack Breitzka were on a team that developed a way to help senior citizens when it's hot out.
"We built a fan that you can work all by itself," said Oscar Breitzka. Tully Elementary School PTO FIRST Coordinator Karin Dykeman said, "You've not seen anything until you've seen how a six-year-old explains to you how a worm gear works, in technically correct language, maybe even over your own head. It's amazing what kids can do when they're given the opportunity to learn and delve into something really, really deeply."
For the first time the Lego League presented their projects before the school board to show what they have been working on and their plans to expand in the future.
"Some of us have a goal of expanding into the upper levels of FIRST to some of the high school aged programs," Dykeman added. "So it's really about informing them."
For parents, it's about watching them enjoy learning, taking on a challenge and seeing it through.
"They built the entire thing by themselves. We had some agenda items that we talked about with the machinery, but once they idea was theirs, they had to run with it," said Steve Breitzka.
This continued commitment will help them go farther. And with each step and Lego piece they're laying down the foundation for a bright future.
Ninety children have participated in the program's two years. And coaches are volunteers from the PTO.
Many Lego Leagues are part of Time Warner Cable's "Connect a Million Minds" program, which aims to get kids interested in science, technology, engineering and math. To learn more, visit www.connectamillionminds.com.
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Rumors suggest that is what is happening
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Ari Ashe, wtop.com
WASHINGTON - New parking rates could come to several popular destinations, including Georgetown and Adams Morgan, in late 2013 or early 2014, according to the D.C. Department of Transportation.
The agency is exploring whether to add performance parking to 12 locations, including the popular night spots.
Performance parking refers to a system where costs can be raised during peak demand periods.
For example, outside Nationals Park, street parking on game days begins at $2 for the first hour, then it jumps to $8 for the second and third hours.
The program also is in effect in Columbia Heights and H Street NE, although the prices are lower than outside Nationals Park.
"The idea is that we want to encourage a lot of turnover. Make each space usable by as many people as possible," says Angelo Rao, parking manager for the District Department of Transportation.
"On a block of 20 spaces, you want three or four spaces available at one time, so that people don't circle over and over again to find a space."
Rao says the goal is to make sure 15 percent of all spots are free and available at any time, especially at busy downtown hangouts on the weekend.
DDOT met with Georgetown residents at a parking forum last month, and the agency plans to hold more meetings in March.
"If we can get the hard data about how people use parking spots in Georgetown, good sound criteria on how to use the sites, and get good feedback from the residential and business community, then it's feasible it'll be a candidate for performance parking in 2013," says Rao.
However, not everyone likes the idea.
"The city is poised to generate, garner and glean even more money from hapless motorists from parking meters and from the parking fines it netted in 2011 ($92.6 million), if performance parking is expanded in the city through the installation of market-rate meters," says John B. Townsend II, AAA Mid-Atlantic's manager of public and government affairs.
"Performance based parking is about plucking millions of dollars in additional parking revenue from drivers cursing and cruising the block in the nation's capital, without D.C. ever solving the problem of the dearth of on-street or curbside parking."
People walking along M Street in Georgetown on a recent Saturday night, where performance parking would go, agree that it's a troubling idea.
"I drive a lot in the city, I live in the city, so I know the different parking rates and it does make it less appealing to come to Georgetown," says resident Claire McAndrew.
"For me, when I hear higher prices for any reason, I'm going to stay away from there," says Jamal Gray of Prince George's County.
"It seems like a scam, but people are going to pay it anyway. They see it won't affect the demand, so why not up the prices and increase the revenue," says Jason Berto, who works at a Georgetown shop on M Street.
And while Rao admits it will generate extra revenue for DDOT, he argues the money will be put back to good use.
"The vast majority of parking meter revenue goes to WMATA (Metro) as a subsidy. With performance parking, 50 percent of the money goes to surface transportation of the WMATA system in the District. The other 50 percent goes to the neighborhood and business community, working with DDOT to decide on how to use the money," says Rao.
A spokesman for Ward 2 Councilman Jack Evans tells WTOP that he's "very interested in parking matters in Georgetown and will carefully looking at any sort of proposal that DDOT has in that regard."
Follow @AriAsheWTOP and @WTOP on Twitter.
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