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2515 Rainier Ave S
(206) 723-4365
(S Of I-90 cross street Bayview)
Driving directions
121 reviews
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I was at the store 10 minutes early to pick up a reserved truck at 10:00 for a six hour reservation. It was 10:30 before I got the truck, which meant I got shorted on my reservation time and barely got it returned in time. It would be good if the staff set waiting time expectations and suggested to come in earlier to pick up a reservation. Otherwise, with the craziness the staff deals with, they seem to keep cool and do a good job.
Seemed to be limited staff available because the waiting was the worst part. Otherwise, they were all helpful and made it easy but it took longer than it should have to get checked in because no one was present at the cash register for a while.
My experience with your staff was good, they were very professional and very friendly. However, I always have a problem when I deal with U-haul, the latest problem I had was finding out that I was not able to drop off my truck in the location that I was moving and that I also could only have the truck for 4 hours. It upsets me because I was not informed of either of these things when I booked the truck. The experience I had before this one is that I was not informed when booking the truck that I should of been offered a free months storage for booking a one way. When I asked can I be compensated for the rental I did have with another company I was told no, and all because your company did not inform me. I feel the customer service is terrible and I am telling everyone I can of the experience I have had with your company, now I know that it won't make a difference in your pocket nor do you probable care, but at lease I know that someone will hear me.
I was completely satisfied!
Friendly and helpful staff.
Great service. The man who helped me check in and get my vehicle and the man who received my truck outside when I returned it were very prompt, couteous and professional. I would definitely use this uhaul again.
A guy named Jason was really helpful!
Parking was extremely limited. After parking near the trailers, I was told by one of the only 2 people working that I couldn't park there and I had to park on the street. The 2 women working were completely overwhelmed by the number of customers. One associate was on the verge of tears. I waited for an hour to pick up my trailer. By the time I left, there were 6 parties waiting to be helped. I would not recommend this location to anyone unless you like sketchy neighborhoods, rude associates and waiting in long lines.
Lynda and Rishard were amazing as always!!! This is the best U haul hands down!!!
Attitude of receiving representative less than courteous.
Great manager - Lynda Price.
Wish Lynda had been there when I returned the trailer - less than 24 hours later.
? assistant manager was most unhelpful. And worse yet, he waited 6 hrs to check the trailer in - after I unhooked it (resulting in charging me twice what I should have been charged; & wasting my time to get this corrected).
Linda is a great manager, it is hard to think, I would have to go else where.
No one explained the $10 mandatory insurance charge for this truck. Why not advertise the truck for $29.99, because that is what it was. Very disappointing and I won't rent here again.
Everything was great. The people have excellent customer service skills
The back compartment was dirty. I don't think it had been cleaned out before I rented it.
Please note that I don't care one bit that the van was dirty, I rented the van to move things, not to sit on the floor and have a picnic. The cleanliness of the van won't keep me from renting from this location again if I need to. Everyone was friendly/personable, and everything went quickly and smoothly.
Someone more uppity than me might get cranky about it if they rented a dirty van.
they ran out of blankets but I found a new 6-pack in the trunk, anyway
It was a quick and painless process. The agents that helped me were patient and cordial. I was extremely pleased with the excellent customer service and assistance they provided!
The switch to turn on headlights did not work.
The team at the U Haul location were very busy when I arrived. Ronnie Solar was fantastic to work with and he got me hooked up and out the door as quickly as possible.
It was probably my best experience at U Haul to date.
Thank you!
Everything was excellent. The staff were fast and friendly. I've heard U-Haul horror stories, this was nothing like it. I will always use U-Haul when I move. It's always cheaper when you do it yourself!
Ronnie, the service rep who assisted me at this location, was great! Congenial and helpful. This location is out of my way, but I'll drive the distance for the great service.
Manager was often unresponsive and other employees were rude. I will not be using r recommending uhaul in the future.
The customer service people in the office on site were very helpful, flexible and accommodating. However, those handling the phone reservation somehow booked three different pick-ups for us at different times and different locations. Aside from the confusion, we had a very positive experience and all went smoothly.
Everything and everyone were excellent!
Reduce prices
Everything was fine. It was easy to find all the controls for the van
the location was very friendly.
The van was muddy when I opened the back doors. Yuck!
The two employees I had encounted at this location where rude and unprofessional. When another customer wanted to ask a quick question about where to park his semi because it was idling in the street no one would help him and another employee yelled at him. Not pleased at all with this location!
One of the best customer experiences I've ever had. Sal and her colleagues are efficient, friendly and a great asset to the community.
You are doing alright.
The availability of contact to the location was fine, and the equipment was as well, but the service seemed to be lacking. Both employees working seemed to be distant from the customers. There was little communication about what they were doing and why it was taking so long. I'm sure the other customers felt the same way.
Also great staff. We left a parking pass in the truck when we dropped it off and they called us right away so we could quickly turn around and go back to get it. Great job!
Staff was accusatory and argumentative regarding the fuel level of the van upon its return. Even when I produced evidence of re-fueling the truck to a level above when it was taken the staff accused me of fabricating evidence and lying about re-fueling the van.
Your associate R. B. was very helpful and knowledgeable. He made the rental process a breeze.
Very pleasant experience. Quick and efficient!
Great location!
Nightmare. Employees are under trained and unhelpful. Made countless mistakes that cost me hours. Sent me on my way with someone else U-boxes. Even the simple return took over an hour. No clue. Avoid this location if at all possible. On the weekend, average wait time is about 1/2 hour or longer, then an hour per customer. Had to drive an extra 35 miles and $25 gas due to their mistake, but refused to compensate for gas. Spent about 4 hours there over 3 visits for one transaction. Truck itself was great, but the people were consistently bad, at least on this weekend.
If you are renting a vehicle for 'a day', that should be for a 24 hour day, NOT just from the time you rent until the time the location closes.
Friendly, helpful staff. Prompt service.
Only 2 people on site at 1pm on a Friday afternoon. I got out with my truck in about 15 minutes which was fine. I had checked IN online which made it faster.
sales agent was extremely helpful and trusted me.
Customer service was good but when i was asking about after hours drop off the guy was slightly vauge. Good service and equipment overall. I would use them again.
very friendly
I called the day before my scheduled pickup to say I would not be getting truck at 7:00 am. Person I talked to said "no problem, truck will be waiting for me".
On pickup day, arrived before 8:30 am, attendant said reservation "might" have been cancelled because I did not pickup truck at 7:00 am. Truck was waiting. Not sure if attendant did not want to rent truck, was just being lazy, or what???
I really appreciate the attitude of the folks here. They are always busy with customers when I arrive, and they still make sure I get hooked up and on the road in a reasonable time. Well organized operation!!!
Windows were very dirty in about 25% of surface. Empty bottle under drivers seat and some (not much) trash in the back.
This reservation was suppose to be at another locatation on the same street 8 miles away. I ask them to drive me to the other location or have them pick me up, they offered me the phone# of a taxis.
The location I was suppose pick up at had only two employees working, took a long time just find out my truck was at another location.
Bad customer service is an understatement . Couldn't reach any person by phone at either location.
The turn in location in Eugene was fast and courteous .
Worst experience. Received my box and the movers had to drill the latch on the box after it arrived over two hours late. Staff seemed incompetent and did not care at all about the issues I was having.
Your "policy" of requiring a paper version of Auto Insurance to waive the collision insurance of $10 for a $20 van rental is asinine.
Reason: When asked, Ronnie confirmed that he would take my paper copy of proof of insurance and enter it into the system. When asked why Ronnie could not take my insurance card image from my phone (USAA does not send out paper versions of their Insurance cards - they are accessible online via an app) and enter it into the system, he said it was per policy. He also said I could not use the photocopier to make a paper image of the insurance card. Nor was I informed about this fee/option on the phone when I booked the van the day prior. Had I been informed of this I could have wasted the sheet of paper by printing the proof of insurance out at home before coming in.
When using the van for only TWENTY MINUTES and driving less than 10 miles, it seems ridiculous that I have to spend an EXTRA 10 over the 20 I already spent when my insurance company covers rental cars/vans, because of some "policy". To be honest, it seems like Ronnie was just being difficult and unaccommodating.
Please - refund me $10!
John Connors
The man that helped me that day was very negative toward me. He filled my information in his computer
wrong. His mannerism toward me was harassing an belittling.
Awesome! Your customer service professionals were very pleasant, knowledgeable, professional, patience & courteous. Very impressed. Thank you.
Wishing you all at U-Haul continuing great success!!!
The original pick up location was great, and the recently hired front desk employee was very nice and did a very good job to rent us a van even though he was just starting the job.
This is to return the van that we were surprised. Since there was a U-Haul next to home, we decided to return there instead of going all the way back to the first location where we picked it up. The employee at the Northgate location was extremely rude and customer service was very unprofessional. I still do not understand why they would not accept us return the van there. I rented big moving trucks in the past and never had any trouble to return them at different locations. We were told that it was possible even though it would mean that U Haul has to do extra paperwork. Which may have explained the rudeness of the employee that we saw??????
Lynda Price is fantastic.
I will never go elsewhere for my rental truck needs.
The employee assisting me when I picked up the truck was a grumpy and less than friendly. It was near the end of the day but to act impatient with me because I wasn't willing to sign off on everything before seeing the truck?!?
Based on the location, it's an interesting experience...
The location was closed even though we were referred to it to drop off the truck.
We rented two vehicles to collect food donations for a food bank. At the beginning of September I sent an email to U-Haul's Community representative asking if U-Haul would contribute the cost of the vehicles for this worthy cause. I understand U-Haul gets many such requests and cannot contribute to all but answer back one way or the other would have been very welcome. Perhaps next year we will look somewhere else.
It was an absolute nightmare getting our truck!! I had to go to work before I could move, so I had my wife go pick up the truck. She had to take a bus there and when she arrived they told her to go to another location because they did not have our size truck. They referred her to a location almost ten miles away from the original. She had to figure out how to get there and what busses to take... It took forever!! I had to end up calling someone to get more milage and another day in case all the delays made us have to go an alternate rout to get to our storage. She made it to the location and they told her she couldnt pick up the truck. so they re-did our reservation/contract and all... No extra days, no extra miles like I had set up. We ended up going over our milage before we even got to our location! It was the worst experience with uhaul Ive ever had! Normally they get you in and out no problem! I was very disappointed...
Overall, I always feel that this location is understaffed. The lines are always long. However, the gentleman who assisted me provided excellent service. He was attentive and efficient. He was friendly, yet professional. He started our long day of moving off on the right foot.
I don't think that I have ever had a good experience with U-Haul regarding employees. It is very clear that the culture of U-Haul is not focused on customer service.
This particular experience, when returning the truck that the employee who "assisted" me in the return told me that he couldn't assist me because he was the only one in the store and couldn't step away from the desk, that's fine... but then he just stood there staring at me, awkwardly, and there was not a single other person in the store.
Finally his relief employee came to assist him and when I asked if I could get a receipt for how much the total would be, I just kept getting told that "you'll be mailed a receipt," unacceptable... I wanted to know how much the total was going to be. So when this employee finally figured out all it took was to walk out to the truck and record some information, said employee seemed less than eager to assist.
Here's to hoping I don't have to move anything anytime soon, because it stresses me out just walking into the doors of U-Haul.
Rishard was great! Even though I messed up my order, he made sure I had the truck I needed and I was on my way fast.
Thanks again, Rishard.
Have our belongings out of storage as requested, don't over charge me, provide tools to get into our belongings after it was shipped cross country.
Once on the road with the rented trailer- I noticed that some of the lights did not work, there was no trailer tongue mount included to be able to remove the loaded trailer from the vehicle, additionally, one of the tires was badly damaged (chunks of tread missing, etc...). With a two thousand mile trip, i was very fortunate that it held up. I didnt bring it to the attention of the workers when i brought it back as it was not noted on the trailer when rented, so i thought that i would be charged for it.
Then, two weeks after i returned the trailer, i started getting calls from Uhaul that i needed to return the trailer. I went to the location to try to talk with the workers there and they totally blew me off- said that they had no idea what was going on, how to fix, not the right person to talk to, and so on. Eventually called Uhaul back and got some sort of call center, Explained the situation to the rep and said that the trailer was returned weeks ago. She noted that, and credited my account. This is after mentioning that the workers at the Uhaul facility had reserved the trailer and charged me for a month, instead of two weeks needed. And then never noted that the trailer was returned.
Not cool.
#1: I signed up for a $40 contract, and expected around $88, with 50 miles, but my bill is for $113. I could not get an itemization and I did not sign up for any insurance. Please show me an itemization of $113. I ended up getting a smaller truck for the same price, which was fine, and met our needs. I need more transparency.
#2: Also, they failed to take me the correct truck. I am not going to read through documentation and tie the documenation to the truck number. Employees may know, but customers are not going to try to cross reference. They showed me a truck I would be using, but it turned out to be the same type of truck, but parked somewhere. I received a phone call about 20 minutes into the journey. That is not acceptable. Please take your customers to the specific truck. I saw other customers drive the wrong truck too when I was in the parking lot.
#4: I appreciated the flexability of the people trying to get me truck I needed; however, I am not going to drive 10 miles to pick a truck, pay to drive the truck 10 miles just to get it home.
Morning employee was overworked and kept mentioning how her co-worker was running late which ended up delaying our move. Had reservation for 7am but didn't actually leave the lot until around 8am because of this delay. Then when I went to return the equipment, sat at the gate for 15min before going inside because nobody was helping me. Waited another 10min inside line only for the employee at the register to yell that they would help me outside. Finally found someone who was rude and helped another group that pulled up right beside me even though I had been waiting longer. Terrible customer service in all, at least be respectful if you are running late or busy that way it doesn't make things worse when we have been waiting so long.
Seems that only the manager had access to the cash drawer, which can make for a bottleneck on the last day of the month when it's really busy. Rashid in particular was great with customer service and deserves recognition for that.
The staff was incredibly helpful. Kudos and a thousand thanks to Lynda!
I was the customer that ordered at last minute. The reservation was made via the 800 number. The customer service rep was professional and knowledgeable. I confirmed the information via the internet. I arrived at 7:00. A little bit of a wait (6) people in line. The clerk was very efficient and communicative. I would like to have gone over the equipment for all prior damage. But she was the only person on duty. This woman was pleasant and focused under pressure. I was checked out by 7:25. I had 6 hours to check back in, with a gassed up truck. The check in time was 1:00, so I had the truck about 5 1/2 hours. A little nervous about getting back late, as a lot of people were ready to take the equipment back out. But overall this was an amazing smooth oiled machine. These people have done this before. I give them a thumbs up!
customer service: I waited for about 20 minutes for someone to come to the counter and check out my truck to me. So did the 2 people in front of me. There was not really a sense of urgency among the staff.
When I got there for my noon reservation the clerk behind the desk was busy doing paperwork. There was 3 of in line and not once did he (Ronnie) look up and say"be right with you" then after keeping us waiting for 5 or so minutes he looked up and said "Next". What a prick!
The experience was very helpful all the way around. Love the lady at the Rainer office she has great listening skills and is very fun to work with.
the truck smelled like cigarettes and was filthy, had to wait 20 minutes to be helped because of 1 staff dealing with an irate customer, other desk person had to pump propane. desk clerks were friendly & competent, but short staffed. even with that, it was convenient & worked for what I needed to do, I would use this u-haul again.
There were only two employees working the desk at the time. The line for customers got absurdly long and the employees were really slow to getting through it when it shouldn't have taken that long. The employees also complained that the line was long and that they didn't get a break. They also didn't seem very friendly or welcoming to the customers. It didn't seem like very good customer service to me. If there was a third employee at the third computer the line would have gone by a lot quicker and they would have been able to get their breaks.
Excellent customer service, very helpful and professional.
Customer service was terrible. They were messing up left and right. I made a reservation and they had it down for a completely different time. When I asked whether there were any other locations that would have a truck ready they said, "I doubt it." When I asked if they could check, they replied sarcastically, "it's Saturday." Then I told them that's why I made a reservation the night before but I don't know how they could have gotten the time wrong.
Later when I came back for my reservation, the other customer with the truck I reserved hadn't come back yet. I asked again whether they could at least check other locations, they said again that they probably didn't have any. I asked whether they could check instead of just assuming, she said that she didn't have the ability to do that, which I have a hunch is bullshit given that I made a reservation for the rainier location by calling someone at the magnolia location. Instead of checking other locations, she basically shrugged it off and went outside to see if my truck was there. Luckily the customer was pulling in right then.
Moving is stressful enough without having to deal with unhappy employees who do not care to be helpful when they screw up your reservation. They were also rude about it which made it even worse. Luckily, everything worked out on my end, but I did see one customer who made a reservation and uhaul didn't have his reservation at all so he couldn't get a truck. I would have hated to be that person because I was really relying on having a truck that day given my busy schedule.
I cannot believe I had to deal with such incompetence. Customer service is easy on an easy day, but it's the stressful days that your customers need you the most. Given a choice I would not use uhaul again if all locations are this bad at handling stress. Get it together people.
Customer Service lady obviously a very hard worker. Location understaffed. Truck had not been cleaned or cleared out. Receiving staff not happy in their jobs and unfortunately for the customers, it shows! I am a pretty regular customer, normally rent from 98119 location. Perhaps this store does not have a good manager?
Lynda Price was exceptional and a great asset to your company!
more staff... wait time was too long...
excellent overall satisfaction with U-Haul over the years. I have rented.
4-5 times past 3 months. few times in Spokane Wa Valley location. Must say there is a problem with personal in location on Rainer Blvd & MLK way in Seattle WA. Short of staff resulting long waits.
. Employees failure to show up leaving the operation with 2 employees. Some thing is seriously wrong with wrong with these 2 locations. I commend the employees that were trying to keep your business
open they were frustrated but really tried the best they could. This is being going on for a couple months
When is Corporate going to step in and help, maybe send some one in to see the problem and fix it.
Be thankful you have a few employees that are dedicated to do their job even though they must feel
that no one else really cares.
Long delay between when I requested the rental and when I actually got the rental. Store should be staffed more appropriately.
Wait was way too long. There were 6 people in line before me. Only 2 employees who would check people in - then walk out to the trucks to get it for. The customer. You need more employees. More importantly - you need to pay employees more so they show up to work and you retain employees.
Another customer service agent to assist guests would be great. The wait time seemed a bit longer than necessary.
Manager was incredible rude, with no respect for the individual. The manger Ms page, or something like that, really needs basic 101 Managment skills. I have never seen a manger lack in her ability to diffuse a situation, her employee diffused the situation. Which should have been the other way around. Drop the cursing, as well. You were heard! Horrible !
I am not sure where to even start.
1. The Ranier store needs to answer their phones, not route the calls to corporate U-Haul. They are way too under staffed.
Reason why: I called twice and spoke to someone at U-Haul to make sure a box would be out and ready for me to pack on 6/30 at 10am. Both people I spoke with confirmed the time. When I arrived at U-Haul there was not a box ready and Linda told me that I was on the list for later in the afternoon. I had to wait about 45 minutes for them to find and move an empty box while I paid for my movers to sit in a truck with my belongings. When my box was late I had a really difficult time speaking to someone at the Ranier store who was involved with my box. I was given Linda's cell phone, but she started forwarding my calls to her voice mail.
2. The Gypsy Moth Paperwork process needs to be improved. Perhaps upload it to the contract when the customer is at the store?
Reason why: I completed and signed the Gypsy Moth paperwork at the Ranier Store when I paid for storage of my box and packed it. I have all the other pages with my receipt EXCEPT for the page you sign because I gave it to Linda. At about 2pm the day my box was supposed to ship I received an e-mail from Martha at U-haul saying they did not have my Gypsy Moth paperwork and that my box could not be shipped. I turned in the paperwork and the Ranier store lost it.
3. Teach staff that e-mail is not an appropriate method to communicate with clients for urgent matters, i.e.: about my lost Gypsy Moth paperwork.
4. Check to make sure that all necessary documents are present BEFORE the day of shipping. The Ranier store did not notice they had lost my Gypsy Moth paperwork until 2pm the day of shipping.
5. Educate staff about the U-Pod program and improve their customer services skills. After my box shipped late I spoke to many people to try to find out when it would be arriving because I had already moved and had to sleep on the floor for a week while I waited for my belongings. I received a lot of inaccurate information, spoke to many clueless employees and several who admitted, "well, the U-Pod program is kinda new and really nobody knows a whole lot about it". This is unacceptable. Your employees should know about the program! Additionally, the online tracker was not accurate nor helpful.
6. GUARANTEE and honor your guaranteed delivery dates as stated in the signed contract. My box arrived 6 days late, this is unacceptable. I planned my move and work start date based around the guaranteed arrival date of my box. After my box did not ship on time it sat in Seattle for a full week before it was put on a truck.
7. The objection/grievance process is broken. Linda at the Ranier store kept on closing my grievance before my Pod even arrived and therefore it took longer than 72 hours to finally get a call from Martha, the regional manager. It took more than half a dozen phone calls and attempts for me to fina
This location was understaffed, and the staff that was working was unfriendly and uncooperative. I stood in line for > 1 hour just to return the vehicle and was charged for an extra day for being late.
Keep up the good work :-)!
Great crew at this location.
Excellent customer service!!! I will recommend this location to friends, family, colleagues, etc.
The staff was friendly, helpful and efficient. This was a very pleasant rental experience.
The woman who checked me in (Lynda?) at 10:00 on a Sunday morning was very courteous and efficient!
The trucks are really old, although clean. I highly recommend going the extra distance to the one on Martin Luther King Way!
Great team..took care of me.
The equipment is the issue not the staff.
Horrible, the truck got a flat. Road service was called, they never showed up and for 2 days we waited. During that time we were harassed by the dealer with threats and implying we were trying to steal the truck. Problem - employees in the same store didn't talk to each other. Answer - Pay better wages and get some good Christian, educated people in your stores. You lost my business and everyone I know. Good Luck!
Awesome as always! Thanks Rishard and Lynda!!!
The personable service was appreciated. Both were very attentive and most polite.
The customer service was horrible. I was pressured into buying the insurance by the employee threatening to refuse rental. I was denied access to a manager upon request and it caused a huge delay in my move.
late sunday five oclock .needed a truck in a rush wanted to rent from u haul raineer ave s seattle.call center said closed at 5. i aid isnt the uhaul on martin luther king open late call center said o yeah youre right so i blasted off to mlk uhaul i saw employess disapear when i pulled up i knocke call around building to no avail.called call center and they informed me that it was my original request .raineer ave s location its now 5.30.hit every red light to the raineer locationclerk said we are closee d.its 5.55 i said no youre not i have a reservation he professional after i explained being directed to incorect location .and handled my rental like a true pro .following all the rules and procedure "i beleive "w poise and confidence .the manager at this store who i have rented in the past also came to the coubter and of course recognized me and i was trully pleased about the rental and the way i was treated at this location raineer ave so seattle wa .i will recomend and continue to use u haul iin the future .thanks for listening
Rishard was so helpful and friendly! He made the whole process very pleasant and speedy! I can't recall a better experience at a U-haul store.
My only suggestion would be when setting up the rental on the telephone, make sure everything goes through my drop off location would not accept my truck return due to an error made with my reservation.
I enjoy the people who work there. They are helpful and courteous.
I came in to get a van without a reservation and there weren't any available, but when the guy helping me realized I was just moving a couch, he was able to give me one for just a couple hours. Yay!
Staff is not kind at all. Other than that, it was so so.
Have more clerks working so that the long line can move faster!
Service was excellent and they were helpful when I had to reschedule
Trucks gas gauge went up and down which ended up making me past more to refuel the truck
Both of the people we dealt with at this location were energetic, friendly, and very helpful in the return of our U-haul. We would definitely go back.
The customer service was not as professional as I expected. There were no representatives at the counter when I returned the pick up, me and several other customers waited for at least 15 min until a representative arrived at the counter.
This crew is wonderful always.
Everyone is friendly, knowledgeable and helpful.
Pleasure doing business here.
I would not recommend using U-Haul at all. The call center in incompetent and they screwed up my reservations causing a big waste of hours and hours.
Hire more staff so things aren't so interminably slow. Third time in the last few months I've been there to rent a truck and the slow line is almost unbearable and everyone in line is sighing deeply and remarking that they can't believe how slow things move. The van I rented was great and met my needs but wasn't clean. I honestly didn't care about this but didn't want to initial the form saying it was clean because I didn't want to get charged for having left it dirty. The woman that assisted me acted very put out that I did this, and said that she didn't have time to clean it because it was so busy. I told her I didn't care that it wasn't clean, I just didn't want to initial that it was and then get charged. She had wanted me to initial the form about cleanliness and damages without going outside to see the van. She was in a hurry and seemed pissed off that I said I'll just go take a look at the van first. When I got back and said I changed it and then initialed it (about the cleanliness) ,she sighed and said she wasn't going to charge me, then said rudely "I need you to initial where it's circled." But nothing was circled and she acted mad that I didn't know what she was talking about. Then she looked at the form and said "oh, I usually circle here and here" and this seemed to make her more pissed off. She began our interaction abruptly when I showed her my confirmation number (trying to be prepared to speed things up). She said very rudely that she didn't need that but needed my ID and that number didn't mean anything to her.
Overall, love the trucks/vans I rent, but the woman working there was rude. I'll still go back if I need a truck because the location is convenient. But clearly you need more staff on weekends because it's always very slow and there are so many people in line waiting and shuffling slowly inch by inch waiting to get service, and there are not enough people to help them quickly. Or, as was the case with this woman, she was too busy to keep up with everything she's supposed to do and then took it out on customers.
I was second in line, waiting at the door a little before your 8 a.m. opening time. Computer problems and only one person behind the counter meant I waited until about 8:45 for my truck, and there were about 15 customers in line behind me when I left.
Thanks to the very courtious staff!
The main issue was that they were understaffed, which led to excessively long waits. I presume that this was due to an influx of people renting for the Labor Day weekend, but that just means it would have been nice to have more people on the clock.
I wouldn't say it is the location that I rate below average, it is more about the lack of communication and coordination between the scheduling/call center and the location. Based on my experience, the experience friends and family, and even the experience of the other customers me in line in front of me, I think it is more of a global uhaul business issue that is occurring. You need to fix these problems so they don't reach the customer or you will loose business. I know you have lost mine and that of my friends and family.
I made my reservation to have a truck for 24 hours, but when I got to the store they told me I could not have it for 24 hours because scheduling had triple booked my truck for the next day. A month or two ago my mom reserved a truck, showed up at the location to pick it up and it was not there. It had been double booked and the person before her did not have it back in time. They had to drive all over Seattle, loose several hours, just to get a truck.
I sincerely hope you take the time and resources to remove the issues out of your systems and processes so your costumer can have a better experience. All in all the guy at the location was apologetic but to me he also appeared frustrated at having to be out in that position, and to put me in that situation.
Just bad. That is all. Very, very bad.
Waited for almost 45 minutes in line before getting the truck. Confusion about reservation both when picking up and dropping off. Overall seemed very disorganized and unprofessional.
Lady checking me in was cool, but Ronnie and lady checking me out had very poor customer service skills. Communication about gas charges were unclear and not explained correctly - not happy with my bill.
U-haul should allow rentals to a part of the day and not default to 24 hours. If I need a truck or car-dolly for 4 hours, and there's one standing on the lot, then I can't get it because somebody else made a reservation for 23 from now!!! That's not right and it's bad business.
Ronnie was great! I had showed up early for my reservation, but he made sure I was on my way in less than five minutes. Awesome service!
Very friendly and cooperative staff.
Lynda and her team go above and beyond with their customer service! I was in and out quickly and the return was a breeze.
Thanks again! Anne
The location is consistently understaffed.We have used this location only because of the location.
At the return of the vehicle there are ALWAYS some extra charge that is ALWAYS debatable and questionable.
If there was another location as convenient I would use them
Fire the person who didn't show up or call into work. Those poor ladies were working their butts off and did their best. They deserve a raise!
The gentleman who helped us (same for pickup and drop-off) was very nice, professional and friendly. Only advice would be to be sure and add staff or not get wrapped up in projects when you've got 6 people in line for pickup all at the same time.
Please contact me on 206-8490252 to discuss fuel charges. I was not made aware of the $30 service fee and wish to discuss this. Particularly since I only used 1/16 of a tank.
Provide a padlock with each truck so that customers don't have to provide their own.
I rented a ten foot from the 1-800 number and was garunteed I could keep it for two days(fri and sat) and they could do that so I had to upgrade to a fourteen footer which was unacceptable. Then we rented a dolly. We were told $7 and not $7 a day. Should be said not implied. Definitely going to think twice before using you again.
Lynda was exceptionally friendly, helpful, and knowledgeable. All of the staff were friendly even though it was a very busy morning. I was quite happy with my entire experience.
Representatives were rude when I dropped off the van, after they called me to say someone else was waiting for it, even though I was scheduled to have the van for the rest of the day. They also told me doing the night drop off was "probably not the best idea," even though it would have saved me time, money, mileage, and convenience.
Excellent check-in and return. Appreciate receiving receipt online.
My second pod was originally lost and unaccounted for. It took several hours of phone calls to the facility, and for a family member to actually physically go to U-Haul to open different pods and identify it. Also, when it arrived in Chicago the two pods were supposed to go on a single trailer so that the contracted movers could deliver them in one trip. However, the movers were one hour late in arriving to us because when they arrived at U-Haul in Chicago, each pod was on a separate trailer and they had to be reconfigured. Luckily U-Haul waived the expedited shipping fee on getting the misplaced second pod to Chicago, but overall the process was incredibly frustrating and required way too much work on our end. Both of the moving companies were great, but it is unlikely I will be using U-Haul pod rentals again in the future.
See other notation.
I was moving from Seattle to Oregon and I will never do business with uhaul again. The customer services was hands down the worst I've ever experienced. They were rude and the manager was the worst one. They couldn't even pretend to be happy andbit was about what they couldn't do for me as the custimer. Seemed like they didn't have any training or answers to my questions.
I was in and out quickly with just a simple couch to move. Got the job done satisfactorily.
The driver cabin smelled like cigarettes. It semelled so bad that you probably would get lung cancer. Please clean the equipment before renting. I've rented from here before but this was bad experience.
The location looks like many U-Haul offices I've been to before. What made the experience exceptional was Jessie Baines. He provided the best customer service I've had in months, anywhere. (in person and over the phone). Direct eye contact, firm hand-shake, knowledgeable information, articulate communicator and engaged listener.
When we returned the truck, the other young man (I didn't ask his name unfortunately), checked out our truck, and he too provided outstanding customer service. I will recommend THIS UHAUL LOCATION to everyone because of my experience with Jessie and his co-worker. Thank you!
The Mgr Linda Price is the best I have rented trucks, trailers and she has always found a way to provide me with what I needed The only reason I am moving is U-Haul is to expensive
The staff was friendly and efficient, but it still took 45 minutes of waiting in line before I was on my way. This location was REALLY busy.
The manager at this very busy store is flat out AWESOME. She was in - even on her vacation. She sounds a little tough at first, but then she guide everyone through the process calmly, efficiently and a few jokes along the way. She instructs on how to use the thing too!!!!
Only one employee at pick up time so a long wait.
Pretty easy drop off. Truck came with a dolly and was perfect.
The service was EXCEEDINGLY SLOW. There was only one person working in the store, and while he was a very kind person, he was not moving people through very fast. I made an appointment for a 2pm pickup and it wasn't until 2:15 that I even started the process of filling out the final paperwork and getting the keys. It was also VERY SLOW when I turned the truck back in a few hours later. None of the employees seemed too concerned about how long customers were being forced to wait.
Drop time was 6:00 PM and we dropped at about 7 PM, we are charged for 2 billing cycles which is annoying as I would expect +1 hr additional charge only. I would like this to be prorated. And possible refund on my transaction.
Nothing with your locations. Terrible experience with your reservation process and getting getting a truck close by even though I booked out two weeks prior. Ended up going across Seattle in rush hour traffic because I didnt get confirmation till the previous day and had no other options if I didnt accept. That in my opinion was and is terrible customer service.
Excellent staff
None needed
The van was clean enough but hard a lot of dirt on the bed.
Terrible service... Rude and condescending... PRE-arranged truck rental took ONE and a HALF HOURS... was never advised when pre-arranging rental that Homeowner's policy # was needed, that a special Lock was required ( for storage space ), et cetera, etc... By contrast, I have NEVER had any problem or issue when renting from Kirkland, WA location on NE 85th... The attitude of your clerk, Ronnie Solar, was very abrupt, impatient and less than polite...
straight forward
Again Great customer service!!!!
The location is lacking in parking, but aside from that, I was happy with my experience. The staff was helpful and accommodating.
45 minutes from when I arrived to when I was in the van heading out for my move. I signed up for Express Check-in which did nothing for me other than help me checking out by just leaving the keys in the truck. Understaffed. FF
Offer easier/more economical fueling options.
never use this location ever
bad customer service and even they does have truck for me because its stolen they said it get stolen 4days before my pick up date but i didn't get any notice. waited 40min to get another truck. AND they are very unkind to everyone (one of employee said to me dont park your car in their parking lot and the other employee said SO you want smaller truck or not?) something like this. beware this location
This time everything was great.
Staff were excellent at their customer service, promptness, and level of education. I felt very comfortable making this transaction through this branch. I have already recommended this location to friends that will be moving soon. Great job!
I arrived promptly at 7am (store opening time). Front door was standing open so I walked in. About 3 minutes later the customer service agent walks in and greets me with, "It better be 7am." - meaning, you better not be in here early. She then proceeded to yell at another customer whose reservation was scheduled incorrectly. When my truck was brought around, she was complaining to me non-stop about how little sleep she'd had the night before and how difficult her job was. This woman should not be working in customer service!
Let customers come into office to drop off and tell about problems
My uhaul had a severed gas line. The customer care line and road side assistance helped out. They left notes on the account that I would not be charged for gas because I couldn't fill up the tank. This location still charged my account for gas without reading the notes and the manager finally called to tell me she would fix it all and upon questioning whether or not she had addressed the problem she stated "I can't look under the trucks because it smells bad" also "We don't check the trucks the service center does before they bring it here". I apologize for any ignorance on business management but I would assume your location manager would at least be receptive to a complaint when it involves the trucks gas line. Sitting in traffic 1 tossed cigarette under the truck could have caused a fire. Also the metal between the gas tank and the pipe aren't the same, it is a solder job gone terribly wrong of which I have pictures. All in all I will never recommend or use uhual again If your company's model is to post such negligible people as the manager to this location and the knowledge that your service center is based more on getting a truck moving than on the safety of its passengers.
After requesting a dolly for my move, no dolly was provided. When requesting a refund for this charge, I received no call back from the location despite my two call requests. I called again two days later and had a very difficult time speaking with any person who was capable of helping me. This is awful service. I will never use this company again.
I waited an hour to check out the van I had reserved. This has happened here before. I'll be going to another location.
The truck needs maintenance. It was noisy and left side mirror didn't get fixed. Staff were nice and cooperative.
Boxes were crushed, plastic drawers had been loaded upside down and items had fallen out. Both lamps had damage. The customer service people were great and helped with the rental and scheduling process. Just disappointed in the condit
We had a terrible time picking up and loading our U-Box. First, it was not at all ready when we arrived even though we were a bit later than the time we reserved it. Secondly, in the process of preparing the U-Box the door fell off, there were no others available, and it took an hour to repair the box by putting on new hinges. Thirdly, the U-Box employee was very friendly but almost forgot to tie the cable fully around the box, almost forgot to scan it out, and forgot to fully tighten the trailer hitch so we are very lucky it didn't come unhitched while we were pulling it. Fourth, I reserved the box from 4 until 8 but was not told by the online system that the trailer and box would have to be left outside unsecured overnight if I returned it after the location closed at 7. Since I was unaware of this, I was told I would not be charged for keeping the trailer and U-Box in a safer place overnight. But I just got the receipt saying that I in fact was charged for 2 days of trailer rental even though I was told I would not be.
I am very frustrated with this experience and hope to be treated better when I return to empty the U-Box.
I was double charged for my rental of a 14' truck. Upon discussing with the local call center 3 times, they had told me that they informed the branch that they needed to perform a refund as I picked-up and dropped-off in the same day during normal business hours and of a rental window which was secured via online check in. However, my account was not credited and no action/communication has taken part on behalf of this location. I have read multiple poor reviews of S Rainier Ave U-Haul, but decided to give them a shot. Unfortunately, they have made no efforts to resolve my issue and have even charged me for a queen size bed cover that I have never received. I have since had to open a claim with my bank to dispute $29.95, which is ridiculous. I never write bad reviews, but this experience was miserable and just another thing I had to worry about during an already stressful move.
I reserved a 14 foot truck for 24 hours the day before but was told only a 10 foot was available when I got to the store.
Rishard was very helpful and polite.
Arrived at location at 9:00am pick up time, and the desk was staffed by a single clerk, the other clerk, Ronnie, had apparently failed to show up for work on time. Waited in long line for over 1/2 hour, when Ronnie strolls in, bringing full on "attitude" with him.
Very unpleasant experience.
Your GM was overwhelmed, unprofessional, angry and rushed. We made a reservation and came to pick it up at 7:00 am. Her staff called out and she was very rude. Teach your people how to be professional even in those circumstances. She was helping me at the same time she was helping another person and didn't explain to me the details. Basically, I thought the truck was due the next day when in reality it was due in 6 hours. My mistake not looking at the contract closer because I rented from uhaul before and never has to pay twice for 8 hours. You guys charged me $91.00 to go from south Seattle to burien. I will never use you again. Find my comments on my blog and on Yelp. I'll hashtag you.
- Bruce
I have rented equipment from this UHaul location on several occasions. The site is ALWAYS under-staffed. The staff with whom I have dealt are unfailingly courteous and efficient. But this location NEEDS MORE STAFF. C'mon UHaul - hire enough people to deal with the workload (and pay a decent wage)!
Really slow at attending to you. When I went to return the trailer there was only one person working.
Lynda and her team are Awesome.
I rent here probably once a week and woul never go
Anywhere else!!
Thank u!
The gentleman who helped me at the office was very friendly and helpful. Each time I go into this office, however, I am struck by how cranky and unhappy the staff are, generally speaking. On this occasion, there was even some very visible tension/conflict between employees in the office. I would much rather support a business where the employees are happy - this is definitely not the case at this location.
Again, the guy who helped me was fantastic and was clearly trying to buffer me from whatever was going on - nice job. Everyone else, however, needs to clean up how they present themselves and the business and/or management needs to work on why employees are unhappy.
The woman who appeared to be the manager was more concerned about finishing her rant to her employee regarding another uhaul facility that equips the rainier store with boxes. I listened to her story for what felt like 5 min before she actually acknowledged me. The employee felt as though he had to listen to her story before he could say hello to me. Not very professional. The young man that took care of my return was very sweet and helpful and multitasking and greeting everyone when they walked in even though he was all ready occupied. I believe his name is Rishard.
I was overcharged for an extra day even though I returned the truck 12 hours before the end of my rental. It was a bit frustrating tying to talk to customer service about this issue. I called 5 times over an hour -- was given wrong web links to make the complaint, and disconnected multiple times when trying to speak with the manager. However, eventually the manager did call me back. She was very graceful and reversed the charges.
I'm giving an average rating due to the over charge and the time it took me to fix the issue. I think the Uhaul customer service system could be improved.
There was only one employee working when I showed up to pick up my vehicle at 8am. I did not have keys in hand until after 8:40. Then I was told I was still expected to bring the vehicle back at the original time as there was another renter scheduled to pick it up. The vehicle had multiple undocumented scratches and dings (which is fine for utility, I just had to document them). The right passenger side mirror was being stabilized by a towel and duct tape. The vehicle could have been better maintained.
They definitely exceeded my expectations.
How about having an advertised price remotely close to the actual cost. $19.95/day (+a load of fees that will quadruple that cost for a meager 28 mile round trip.) Lame, lame, lame. You may have gouged me for the additional $40 this week, but you've lost a customer for life.
Great customer service. Wait time was a little much: 15 minutes.
Quick, easy, efficient!
Staff is extremely courteous, friendly and professional.
went 3 times to unload. fast friendly service
Rishard Buck went out of his way to ensure I was able to unload my U-Boxes. He was always smiling and checking in to make sure everything went easily. He`s great at customer service.
Thank you for all your help over past few years!!
Call me. 505.916.2121. I`m being billed for a storage unit I closed out on 3/5/2014 with Lynda. Will not be paying this as i closed it on 3/5/2014.
I had a truly wonderful experience with ubox! The calling center was helpful with set-up of my move, the local offices were great with coordination, and the movers prompt and professional.
The people were nice, but renting a uBox through uHaul is a terrible user experience because messages are unclear and inconsistent.
There needs to be a way to track the pod. I spoke to one lady at this location. I can`t remember her name but I talked to her wednesday february 19th and she was awesome
The staff at the Seattle location on Rainier was incredibly friendly and helpful.
I just cleared out one of my storage on January 8, 2014. So I am now paying for the entire month of January, but there is nothing in the storage 263. I`m not very happy with that.
The store manager always has an attitude, she does a poor job of showing it to customers, and being extremely rude and unprofessional. I wouldn`t go there again, plain and simple.
No problems. Made moving easier.
All employees were friendly and helpful.
Was quoted a 8 day delivery schedule but after 8 days I called and it was still not shipped due to some paperwork that was never completed. Very disappointed in this experience.
The communication between the phone service and the locations is terrible after calling three times the location still was not prepared for us to get to our uboxes.
The manager and staff were very helpful and addressed all my questions and concerns.
Very good service
Everyone was very friendly and helpful. The facility was clean and well maintained.
Everyone was confused on how to ship the UBox. I completed paperwork being told it would ship Sun/Mon but a call days later asked when to ship it. Better education is needed for all employees.
Excellent although first reservation by phone was lost so I made a 2nd reservation on-line and the price quoted between the two was and increase of $50. But I would choose this method again.
Poor communication.
The service between locations was a nightmare, I had no idea where my box was, when it left Seattle or arrived in DC, and so was unable to plan my move and apply for parking permits.
Thank goodness for our movers from movinghelp.com. If our movers had not been proactive in finding out our order was incomplete, we might have had issues on moving day.
you said yu would call and never did
yuor costumer suck
Good place
Everyone here from move in to move out was amazing! These are people that not only care about their job, but also care about the customer! I had a great experience and would recommend them to anyone!
I have been very pleased with my 3-month storage service with U-Haul. I would like to personally `thank` the Manager Lynda Price for her outstanding and dedicated service!
Alice Fabre
Ubox scheduling is difficult and not very specific. took 7 days to ship from the origin and then told it would deliver in 10 days, but arrived in 4.
Lynda was great, but it was difficult when she was the only one working and several people were waiting in line. It took a long time to get service!
AWFUL customer service. RUDE, unfriendly and unhelpful staff. I was told my boxes couldn`t be delivered, another company could deliver it and I`d have to get it myself. Will definitely not recommend
Lynda and her staff are amazing and deserve massive raises. The rest of the people who I dealt were incompetent, and this seems to be the norm at your company. I will never be using UHaul again.
Lynda Hands down is the best on the overwhelming demand of u-boxes. I`ve been to 3 different stores and only she has had the knowledge and experience to make it happen in a timely manner.
My box arrived 3 weeks late. It took about 30 emails and phone calls. No one from the company called us back when they said they would. Still waiting for an apology and compensation.
The storage door is not likely to secure due to the center lock top and bottom, when someone use it and forget to lock back again then it can open without using key.
At both the pickup and delivery locations, the staff was very helpful
Lynda Price was amazing. However, I would appreciate a better sense of when my u-box would be arriving. I really had no idea when it would come.
Lynda was friendly and super helpful!
Everything was fine, except that my box was delivered to the wrong location and so is still on it`s way to me, way behing schedule.
Unfortunately, my unit was not ready, broken lock, this set me back timewise, and I ended up turning my truck in 20 mins late, and they charged me for an extra day.
Very poor customer service from Lynda Price at the Rainier office in Seattle I will be filing a formal complaint.
Lynda at the Rainier location is AWESOME! She really turned what could have been a long and tedious experience into an enjoyable one. She is attentive, detailed and has one sense of humor!
Exceptional service. Wonderful wonderful staff!!
Upset by the length of time for delivery, 5 business days longer than quoted, so I will not have furniture or a bed to sleep in when I move into my new apartment. Won't do Uhaul again for Pod.
The woman who checked me in was extremely pleasant and helpful at the end of a long day.
the office manager went out of her way to help even though it was her day off and trying to recover from an injury.
Lynda is a fantastic lady, she is always going above and beyond for her customers! She always makes the U-Haul experience pleasant and helpful.
This facility was great! Working with them from 2400 miles away was a breeze! The manager was wonderful! She immediately returned my calls, and my choice was made. I am very happy! Thank you!
Linda Price and staff are amazingly helpful and friendly! I`ll gladly recommend this Uhaul location! Thanks for taking care of me!
Linda and her staff are awesome! Helpful in every area of my move to WA
I really enjoyed working with Lynda at the Rainier ave.s. Uhaul. She is always very helpful and definitely knows what she is doing!
Office staff is rude untrained most could not function w/o the manager. The manager is unprofessional. Res Ctr should answer "U-haul Res Ctr" since calls are forwarded approx. 75% of the time.
great experience, will recommend
Staff was outstanding, a joy to deal with
The staff were very professional, friendly, and helpful. The equipment and storage were in tiptop shape. I just wish the storage units were accessible later in the evening.
Disorganized,never enough help to deal with customers in a timely manner. Misinformation on account given, computers seem to always be down or only one working.
very helpful staff
Joseph and Tamika were both very professional and very helpful. They were integral to my successful move. Thanks!
Every one at the U-haul at the Rainier location was very helpful. I appreciate all their help.
This is the best U-haul facility I`ve ever utilized. Superior customer service.
The staff were very friendly and accommodating.
I`ve worked with Sal a couple times now and she is great!
Local staff was very helpful. however our UBox got lost and it was only after 18 days when we inquired about the status of delivery was it discovered the UBOX never left Washington state.
$130/mo for a 5`x8` unit way over priced.
Lynda and the staff are great. I would prefer 24-hour access, but this is not that type of facility.
This facility is severly understaffed. Wait times are terrible.
This facility is clearly understaffed and the staff are overworked.
The staff were extremely helpful and friendly!
I was in there 6/25/10 to clean out my storage unit. You have an employee there I think her name may have been Trisha? She is the best! Thank you, Mike Smith
The staff were very helpful and they exceeded my expectations!
Nice facility, Nice people. You have a gem of an employee in Lynda Price, not only is she VERY efficient at her job she has GREAT customer skills.
The staff were responsive personable even when very busy.
The place was neat and clean and I would definitely recommend it to my friends. Thank you!
Fucked up company and there are all Thieves working in this company
The customer service was great.
The Manager and the staff were very excellent and accommodating. They really helped me a lot I might just go and visit in the future just to say hello. Truly the best ever.
Everything seems good so far.
The staff were friendly and helpful. The building needed some repairs. A previous facility in Renton had reserved a unit that was not large enough for my belongings, and these folks helped me out.
Lynda and Tesha sp? were very helpful. Thanks.
Everything was great until I moved out of the storage unit and the paperwork was not properly closed out to reflect this even after three phone calls to fix it.
Everyone was great and Lynda Price Rocks. Hes is a great worker and Im sure you will never find anyone as amazing as her.
Ben Munoz
Was taken care of immediately when showed.
Unit not swept out.
I think the propane needs to be inspected for leaks.
Ladies were helpful and friend but maybe understaffed on a busy day.
The manager at this location just complained about her job and took forever to help us.
Only the assistant manager was friendly and very on it. There are about 5000 flies in the unit area and it smells like someone has died in there. The manager doesn`t seem to care.
Waited in line about 20 minutes and needed to get out things out. The guy asked the assitant to ask those standing in line what we needed help us. He totally ignored him and did his own thing.
Don was consistenly helpful and stands out amongst the staff at the facility! Thank you.
Pass through gate not always open during business hours. Some broken glass and trash near storage doors in rear of facility.
Had lots of problems with billing and auto-pay. Long waiting times, difficulty dealing with Manager.
customer service is lacking and they always seem understaffed.
I found nails in the driveways
it was very difficult to get to my storage unit the gate was really hard to open and then the unit would not close after I had moved my stuff into it.
VERY SLOW PROCESS. Staff person helping me didn`t know what she was doing. Person who helped her made silly comments and anecdotes about her own experience. VERY FRUSTRATING.
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text:
WASHINGTON - President Barack Obama on Wednesday nominated Commerce Secretary Gary Locke as ambassador to China. If confirmed by the Senate he would be the first Chinese-American to hold the sensitive post.
Locke would succeed Republican Jon Huntsman, the former Utah governor who's seen as a potential challenger to Obama in the 2012 presidential race.
"As one of the world's fastest-growing economies, our relationship with China is one of the most critical of the 21st century. Over the last two years, we've worked hard to build a relationship that serves our national interests," Obama said at the White House with Locke and Secretary of State Hillary Rodham Clinton at his side.
"As the grandson of a Chinese immigrant who went on to live the American dream, Gary is the right person to continue this cooperation," Obama said. "I know he will bring the same skills and experience that he brought to Commerce secretary to this new position."
The ambassadorship to China is one of the most critical jobs in U.S. diplomacy given America's complex and sometimes strained ties with the huge and growing Asian power.
Obama said he'd be counting on Locke to advocate for American businesses and boost exports and American jobs, and draw on management skills he developed as governor of Washington state to nurture the complicated relationship with China.
Locke, 61, drew on his family history in accepting the nomination. He talked about how his grandfather first came to America to work as a houseboy in a Washington home in exchange for English lessons. His father, who also was born in China, died in January, and Locke said it would have been "one of his proudest moments to see his son named as the United States ambassador to his ancestral homeland."
"I'm going back to the birthplace of my grandfather, my father, my mom and her side of the family. And I'll be doing so as a devoted and passionate advocate for America, the country where I was born and raised," said Locke, as his wife and young children watched on in the Diplomatic Room.
In an interview with The Associated Press earlier this week, Locke touted the economic relationship he has helped build between the U.S. and China and said U.S. exports to China increased 34 percent last year.
Obama has set a goal of doubling within five years the amount of American goods that are sold to other countries - an effort in which Locke has been a key cheerleader. But despite the administration's increased pressure on Beijing, the U.S. trade imbalance with China reached an all-time high last year - $273.1 billion.
Complicating U.S. efforts to develop its economic relationship with China are China's poor record on issues including human rights and intellectual property theft. Particularly on human rights, the Obama administration has struggled to strike the right tone in making clear China must do better without voicing strident disapproval that would anger the Chinese.
Before taking over at Commerce, Locke worked on China issues for a Seattle-based law firm. He joined the firm after declining, for family reasons, to seek a third term as Washington state's governor; Locke became the nation's first Chinese-American state chief executive when he was elected governor in 1996.
He'll become the first member of Obama's Cabinet to leave the Cabinet.
Huntsman announced in January his intention to resign his ambassadorship at the end of April. He won praise from the administration - repeated Wednesday by Obama - for his work as ambassador. But White House aides have been less than enthused by Huntsman's overt interest in exploring a presidential bid next year, an endeavor that could be complicated by his work for the Democratic president.
(Copyright 2011 by The Associated Press. All Rights Reserved.)

subset: commoncrawl


text:
Select () or exclude () categories to narrow your recipe search.
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"My Thanksgiving failure was when I didn't allow enough time for the turkey to thaw. When it came time to cook the still-frozen bird, I decided that cranking the oven to 500 degrees would surely cook the bird — not so much! The outside of the turkey was burnt and the inside was still raw!"
-Chef #832369
Our Tip: Give yourself extra time for defrosting — it always takes longer than you think!
Every recipe, menu, tip and how-to is right here, at your service.


text:
To create this exciting event, the Hartland and Delafield Chambers of Commerce will unite again in 2015 on Saturday, March 21, 2015 from 10am to 3pm in order to help our respective chamber members showcase their products and services to the community inside Arrowhead High School, located in Hartland, Wisconsin. Chamber member businesses receive priority registration to secure booth space at this highly attended event. If there is still booth space open in January 2015, non-chamber member businesses will be offered the opportunity to register on a first come, first serve basis.
Community food pantries will be assisted with your donations. The Community is encouraged to arrive with non-perishable food donations for the food drive.
Just the tonic for spring fever after a long winter, Lake Country Community Fest will give businesses the opportunity to meet one-on-one with prospective customers just a few miles from home.
Twitter will be all abuzz over Lake Country Community Fest! Start following the Chambers on Twitter to stay connected. Throughout the day, we'll be tweeting about the schedule and happenings at the event. If you're already tweeting, make sure you're following @HartlandWI_Info or @VisitDelafield for updates. Use the #LCCF hashtag when talking about the Lake Country Community Fest.


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You had to know that at some point on this road trip, the Vancouver Canucks were going to hit a serious wall, and the quality of their play would suffer. After all, you can only play so many bad teams before you forget how to be good.
Sure enough, that's what happened Thursday night versus the New Jersey Devils. For two periods, the Canucks hung in there, clinging to the memory of a decent hockey club. But in the third period, visits to Buffalo, Columbus, Philadelphia, and now New Jersey finally caught up with them, and they just forgot how to do hockey. It was bad. Fortunately, Roberto Luongo was there to bail them out, shutting the door the rest of the way to salvage the two points this type of hockey normally fails to yield. I watched this game.Continue Reading —›
This may come as a surprise, but Tuesday's game at Rogers Arena was not a actually a battle between Roberto Luongo and Cory Schneider. Unexpectedly, the two goaltenders brought teams with them. Given the hype heading into the game, I was expecting Luongo and Schneider to engage in some sort of 1-on-1 competition. Basketball, maybe?
Instead, they played hockey. And I watched them do so when I watched this game.Continue Reading —›


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How to Make a Scout Woggle
Forget the boring leather scout neckerchief slide. Why don't you make your own stylish wooden woggle? Scouts are heaps of fun! Get involved today!!
1Cut a 20 centimeter (7.9 in) length of birch.Ad
2Split your piece of birch in half so you have two woggles that are about the same length and width.
3Form your piece of birch into a circle shape.
4Remove the center of the woggle with wood drill.
5Leave to dry, then sand smooth.Ad
We could really use your help!
estate planning?
organizing rooms?
finding money?
- Let the birch dry well, otherwise you will damage the wood while sanding.
Things You'll Need
- Length of birch
- Saw
- Knife
- Drill
- Sandpaper
Article Info
Categories: Scouting & Other Youth Groups
Recent edits by: Flickety, Sondra C, Travis Derouin
Thanks to all authors for creating a page that has been read 9,695 times.


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Honeybee Gardens, Pressed Mineral Powder, Geisha, 0.26 oz (7.5 g)
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Introducing our NEW Pressed Mineral Powder Foundation. So versatile, you'll never know how you functioned without it!
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a sly person from India. Similar in monetary approaches to Jews. They both love money, but where a Jew will try and make an honest buck a Koelie would prefer cheating you out of it 2 save effort. Would steal the cream out of ur coffee if they could.
The Jew bought a Seiko watch at a Koelie jewellery store. Upon closer inspection, he saw on the watches' insignia that it was 'pSeiko'...
by superbad777 March 29, 2009


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Bought 65
Save 27%
Don't just take our word for it, see what people are saying on Trip Advisor:
'"Seeing these lovely primates at first hand is a memorable event."'
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'"Amazing experience"'
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Reviewed: 18 October 2014
Trade in the urban jungle for the real thing with today's deal…
We're offering you a two-week all-inclusive orangutan and tribe conservation experience in Borneo for just £799, saving you 27% off The Great Projects' price of £1095.
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What Your Coffee Table Book Says About You
Coffee-table books tend to have more in common with coffee tables than with books. They don't exist to be read. They exist to be noticed. They serve as a subtle way to reveal your passions to guests—and as a convenient way for them to conclude you're a dweeb. So choose wisely. Here's a survey of fall's big releases, plus psychological profiles of the men who would proudly show them off
The Big Show: Charles M. Conlon's Golden Age Baseball Photographs
The book: Big, glossy B&W photos of mostly long-dead athletes playing ball.
The owner: Never passes up a chance to wear his vintage Jackie Robinson jersey out in public. Does not actually know any black people.
- Tags
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Food + Travel
- David Chang's Kitchen: Don't Get All "Fresh" with Me
- David Chang's Kitchen: Your Idea of Bologna is Total Baloney
- Chart: The Family Tree of Bourbon Whiskey
- Recipe: Semi-Summer Salad - Chef Jeff Taibe of Oak + Almond
- The Great Franco-Italian Pasta Experiment
- How to Pick from an Overpriced Restaurant Wine List


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Chamarrita del sauce
By Luis Borda
- Instrument:
Chamarrita del sauce composed by Luis Borda. For 3 Guitars. Tango. Published by Tonos Music (TO.22010).
ISBN M-2015-5080-0. Tango.
Customers Who Bought Chamarrita del sauce Also Bought:
El mono azul
Preludio/Cancion triste (1964)
Flor de Sancayo (1978)
Chamarrita del sauce
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Save up to 15% during our Black Friday Sale. Savings are good for our entire collection of hand-picked, absolute best office toys—perfect for everyone on your gift-giving list.
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How to prepare to manufacture hardware – what to do when things go wrong6:31PM | Wednesday, 25 June 2014 | Mark Pesce
What do you do when you're in production and things start to go wrong? Mark Pesce has a few lessons from his own experience.Planning
Last call for bar tabs? Clipp has a shot6:08PM | Wednesday, 25 June 2014 | Andrew Sadauskas
The introduction of pin-and-chip regulations for credit card purchases threatens to do away with the traditional pub bar tab forever.| Planning | Business ideas | Growth | Growth Strategy
Where does the money go? Thankyou Group wants to track the impact of charity spending6:37PM | Monday, 23 June 2014 | Kye White
'Where does the money go?' is a question often asked of charities and it's one Australian social venture Thankyou Group is going to great lengths to answer.| Planning
Education streaming service and sexism kit impress judges at EduHack6:17PM | Monday, 23 June 2014 | Kye White
A YouTube-like streaming service for teaching materials and a feminism toolkit for teachers developed by students are some of the ideas that came out of Australia's first education hackathon EduHack last weekend.| Planning | Growth
The top seven tips for offshore development6:10PM | Monday, 23 June 2014 | Paul Russell
Offshoring can be low cost, but it's important not to be low involvement. Here are seven tips on how to get it right.| Planning | Sole trader
Peep inside: Kate Kendall's new venture and the future of The Fetch6:24PM | Monday, 23 June 2014 | Bronwen Clune
We catch up with Kate Kendall from her new base, New York, to hear about her latest venture, and the dilemma of choosing between two "startup babies".| Planning | Sole trader
The pizza drone that won't get a slice of the action6:41PM | Friday, 20 June 2014 | Taskmaster
"My idea is revolutionary! It's a world first!" the would-be entrepreneur says. When a drone delivering pizzas is involved, what could possibly go wrong?| Planning | Innovation | Technology
Pollenizer launches an online community to help entrepreneurs connect6:02PM | Friday, 20 June 2014 | Kye White and Andrew Sadauskas
Pollenizer has officially launched a new online community, called the Pollenizer Guild, which is designed to help startup entrepreneurs connect with one another.| Business planning | Growth | Business advice and education | Sole trader
OPINION: What startups can learn from State of Origin6:31PM | Friday, 20 June 2014 | Alan Jones
So 'my' team, the NSW Blues, won the game on Wednesday night – the series decider – and since then my fellow New South Welsh-persons have been loud on all social media channels about it.| Business ideas
THE NEWS WRAP: Mass production of Apple smartwatch to begin in July6:13AM | Friday, 20 June 2014 | Kye White
Taiwan's Quanta Computer Inc will start mass production of Apple's first smartwatch in July, sources told Reuters.| Planning
THE NEWS WRAP: Has YouTube killed the indie rock star?6:13AM | Wednesday, 18 June 2014 | Kye White
Indie labels that have not signed up for Google's upcoming music streaming service could have their videos pulled from YouTube.| Planning | Business planning
Surviving your first year: How clarity is essential to achieve longevity6:22PM | Tuesday, 17 June 2014 | Stefan Kazakis
Here's a guide for new small business owners on suriviving that crucial first 12 months.| Business planning
Freelancer CEO Matt Barrie rallies unemployed youth to launch a startup6:01PM | Monday, 16 June 2014 | Bronwen Clune
Entrepreneurship is the solution for young people in Australia who are struggling to find work, according to Freelancer CEO Matt Barrie.| Planning | Sole trader
Combining passion with computational thinking could help Australian startups6:35PM | Monday, 16 June 2014 | Bronwen Clune
In a follow up to his talk at last week at Vivid Sydney about growing Australian startup culture, Google engineering director Alan Noble has written a an official Google blog post about encouraging more computer science (CS) graduates.| Business planning | Sole trader
The man who couldn't cook6:45PM | Friday, 13 June 2014 | Taskmaster
"I don't know how to cook," admitted the man sitting on a stool at the front bar of The Commercial Hotel in Parts Unknown.| Planning | Leadership
All you need to know about the Internet of Things6:00PM | Friday, 13 June 2014 | StartupSmart
The Internet of Things is the network of physical objects that contain embedded technology to communicate and sense or interact with their internal states or the external environment.| Planning
From zero to 200 startups in 24 months at UNSW6:49PM | Friday, 13 June 2014 | Joshua Flannery
The title of this article is a little misleading as start-ups have been coming out of the University of New South Wales (UNSW) for many years.| Planning
Crowdfunding is not just about raising capital6:14PM | Friday, 13 June 2014 | Andrew Young
The recent CAMAC report put crowdfunding on the policy agenda and raised plenty of questions about how it could be regulated.| Planning
Best of the Web: Office introverts, Cantor's Silicon Valley friends, and #weirdtwitter6:51AM | Friday, 13 June 2014 | Eloise Keating
An office for introverts: When workplaces started adopting open plan offices in the 1960s, it was hoped scrapping employee cubicles would foster collaboration and make teams more efficient. But as Olga Khazan writes in The Atlantic, sharing your work space with others can be traumatic, especially for the introverts among us.| Planning | How to hire staff
THE NEWS WRAP: Patent trolls killing startup culture in the US6:18AM | Friday, 13 June 2014 | Kye White
THE NEWS WRAP: Patent trolls killing startup culture in the US A new study has been released that says patent trolls are killing startups.| Planning | Growth


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Type of Document Master's Thesis Author Yang, Yan URN etd-03302010-020651 Title Characterization of polyethylene terephthalate, cellulose acetate and their blends Degree Master of Science Department Chemistry Advisory Committee
Advisor Name Title No Advisors Found Keywords
- Chemical bonds.
Date of Defense 1994-00-00 Availability restricted Abstract Files
Filename Size Approximate Download Time (Hours:Minutes:Seconds)
28.8 Modem 56K Modem ISDN (64 Kb) ISDN (128 Kb) Higher-speed Access LD5655.V855_1994.Y3645.pdf 4.66 Mb 00:21:33 00:11:05 00:09:42 00:04:51 00:00:24next to an author's name indicates that all files or directories associated with their ETD are accessible from the Virginia Tech campus network only.
If you have questions or technical problems, please Contact DLA.


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Celebrity Central / Top 25 Celebs
Credit: GoldenEye/London Entertainment/Splash News Online
Published: Wednesday July 16, 2014 06:00 AM EDT
More from PEOPLE
See More News
11 of 259
Bradley Cooper and girlfriend Suki Waterhouse sport matching sweatshirts after breakfast Tuesday morning in Venice, California.
Copyright © 2014 Time Inc. All rights reserved. Reproduction in whole or in part without permission is prohibited.


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fluffy and fat
hubbyy chubby fat cat
door john pelliter 10 juli 2009
An L(Dutch) that is huge. Up to one inch in diameter.
Hey man, smoke this chubby with me. I can't finish it myself.
door The Other Mongoose 10 mei 2008
A Chubby is another word for an erection.
Wow that girl is giving me a chubby!
door LAWLERSKATES11111 18 juni 2009
A nice way of saying one is fat.
"Am I fat?" Asks Fat Louise
"Oh no of course not, your just chubby..."
Also; see big boned.
"Oh no of course not, your just chubby..."
Also; see big boned.
door Sibyl Vane 27 mei 2004
v. To accidentally let slip information relating to your porn watching habits.
I really chubby when I accidentally told my friends I watched Japanese tentacle goat porn.
door AJV the Man 7 december 2009
an excited, fully erect smiling penis.
door LittleBigGirl 15 juni 2010


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Featured news
Networks under threat from RFID rollouts
Friday, 18 March 2005, 12:26 PM EST
The widespread deployment of radio frequency identification (RFID) technology is expected to have a "major impact" on enterprise networks, newly published research has claimed.
The success of RFID deployments is likely to be linked to a network's ability to handle the data intelligently and securely, according to the IDC research.
At CIO Today.
[ Read more ]


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You must log in to access this feature. Sign in with Twellow or Facebook to get started.
By signing in to Twellow, you indicate your agreement to our terms of service.
Simply connect with Facebook and kiss those password blues away,
or go here to reset your password.
As head honcho at Sun Microsystems, I was the first CEO to have a blog. Now I will be the first CEO with a Twit worth Shit.


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Denmark, 2006 (MIFF 2006, Danmark Nu)
Director: Anders Morgenthaler
Anders Morgenthaler's debut animated feature came careening into audiences on the opening night of Director's Fortnight at Cannes just months ago.
August, a former missionary priest, returns home to Copenhagen when his sister Christina dies. Known as The Princess, Christina was a celebrated porn star - her death the nadir of a downward spiral of drugs and fading 'celebrity'.
Forcibly taking custody of Christina's daughter, August is gradually enraged to discover that the five-year-old Mia has been exposed to abuse. This spurs him to confront the porn company that fashioned Christina a star, demanding they destroy all footage of his sister in the hope of obliterating her past. When they fail to comply, August exacts a bloody reckoning on his enemies.
Adopting a distinctive animation style heavily influenced by harder edged Japanese anime, Princess also features moments of grainy live action for flashbacks and video footage. Acerbic and deeply troubling, this is a caustic, blood-spattered attack on the porn industry.
Contains scenes that may offend.
D Anders Morgenthaler P Sarita Christensen S Anders Morgenthaler, Mette Heeno Dist Madman L Danish w/English subtitles
TD 35mm/2006/80mins
Anders Morgenthaler was born in Copenhagen, Denmark, in 1972. Princess (2006) is his feature film directing debut.


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Oasis Let There Be Love Lyrics
Last updated: 10/06/2013 07:29:43 AM
Who kicked a hole in the sky so the heavens would cry over me?
Who stole the soul from the sun in a world come undone at the seams?
Let there be love
Let there be love
I hope the weather is calm as you sail up your heavenly stream
Suspended clear in the sky are the words that we sing in our dreams
Let there be love
Let there be love
Let there be love
Let there be love
Come on Baby Blue
Shake up your tired eyes
The world is waiting for you
May all your dreaming fill the empty sky
But if it makes you happy
Keep on clapping
Just remember I'll be by your side
And if you don't let go it's gonna pass you by
Who kicked a hole in the sky so the heavens would cry over me?
Who stole the soul from the sun in a world come undone at the seams?
Let there be love
Let there be love
Let there be love
Let there be love
Let there be love
Let there be love
Let there be love
Let there be love
Let there be love
Thanks to vincenzo for submitting Let There Be Love Lyrics.
The ethos of 'Let there be love' | Reviewer: Henry Page, Newhaven, UK | 10/6/13
The 1940 version of 'Let There Be Love' refers with each stanza to the wonders of our beautiful planet. It is a plea for people to understand the power of nature and the beautiful world that it gives us. It is not a prayer because all of the references are to this world, not a 'god' or possible afterlife but the importance of enjoying and respecting this world.
Let there be love | Reviewer: /// | 12/12/10
It's a song that supports. A song that makes me rise and go. I just listen to it and feel my heart is getting calm and free. It gives hope and it makes me believe in something better. It's so beautiful.One of the best songs Oasis had ever written.
Love and be loved | Reviewer: Leo Drioli | 6/7/10
This song speaks to the heart and soul of humanity right now... I believe we are at a collective critical juncture that we each must take responsibility for ... Let there be Love is not only a prayer to awaken but an affirmation that is being sung by those willing to be of service in this momentous time in history.
Are we willing to listen to our heart's plea to finally face the truth that we are all connected and oneand that our actions do make a difference?
The world needs each and every one of us to wake up. Thank you for the call in this song.
Love and be loved,
Leo Drioli
Editor of Innerself Newspaper
Do you have a story about Let There Be Love? | Reviewer: Pulse2010 | 4/30/10
Do you have a story about Let There Be Love?
Pulse Films are looking for Oasis Fans who have a special place in their heart for Let There Be Love to take part in a documentary film about the fans for the fans.
As you may or may not already know we have been looking for fans across the world to tell their stories and have had a great many responses, however we would very much like to get a story about how Let There Be Love has affected you and your life.
We are particularly looking for female contributors and couples to take part. Maybe the song got you through a particularly trying time in your life; maybe you have a love story with a bit of a twist.
If you have an interesting, unusual, strange or out of the ordinary story that relates to Let There Be Love, please get in touch: email@example.com
Great Song | Reviewer: Anonymous | 9/27/07
Let there be love is a clear demonstration that Oasis are back to their old selves, expect more brilliance to come from these guys!
Oasis' best duet for years. | Reviewer: email@example.com | 12/18/05
'Let there be love' is Oasis first duet between Noel and Liam since 'Acquiesce'. Even on that song Noel only sung the chorus because he felt Liam couldn't reach the higher notes. It is a tribute to Noel's song writing ability, being able to use the same music from Its a Crime, and making them profound enough to be a classic hit. It stands tall alongside songs such as Wonderwall and Stop Crying your heart out. It also goes down to show how successful the album 'Don't believe the truth' has been, scoring two number 1 hits, and this single also reaching the top five, a record which only oasis have maintained for nearly 12 years. (Every single reaching the top five since December 1994, with the single 'Whatever') The album is seen as Oasis back at their best, it is certainly Oasis pleasing fans, but it is doubful if they have ever lost that talent of great songs, rather there is new contributions by band members Gem Archer and Andy Bell, to make the album more diverse, and making more fans happy.
The song is a good platform for Oasis to build into the future, when they will be releasing all the B- Sides in a compilation album, and a new single 'Boy with the blues'.


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Dynamic Materials Corp (NASDAQ:BOOM)
The Company is a provider of explosion-welded clad metal plates.
Dynamic Materials Corp. Metal bonding and fabrication using controlled explosions. Cyclical demand. Managed expenses effectively during economic downturn -- stayed profitable. Well positioned to benefit from overall economic improvement.
52 - Week Range $13.50 low - $22.40 high.
23 Nov = $15.86 1-year target: $22.00


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|Clothing & Accessories
Europa Cycle and Ski employees are very knowledgeable about the clothing that is needed for cycling year-round. Below is a list of some of the accessory & clothing brands we carry and that we generally have on hand or are able to order for you. We also work with other companies not listed below. If there is something specific that you are looking for, please feel free to message us, stop in, or give us a call. We will be more than happy to get information & prices for you. Click the logos to go to the companies website!